Arrowhead General Insurance Agency
Industry: Insurance company
DescriptionHeadquarters: California Founded: 1983 Subsidiaries: American Claims Management, Inc., Parent organization: Brown & Brown
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Arrowhead General Insurance Agency Employees
Arrowhead General Insurance Agency January 2014 - Present
AKT CPAs, Advisors, Consultants September 2012 - July 2013
Coseo Properties Inc. January 2010 - July 2012
Hacienda de Vega March 2008 - September 2010
Skills
Accounting, Accounts Payable, Finance, Financial Statements, Investors, Property, Income Statement, Real Estate, Asset Management, General Ledger, Consolidation, Journal Entries, Account Reconciliation, Auditing
Education
UCSD 2005 — 2009
Bachelor's degree, Economics
UCSD Extension 2010 — 2010
Certificate of Accountancy, Accounting
Arrowhead General Insurance Agency October 2014 - Present
Quest Diagnostics January 2014 - June 2014
Mercury Insurance February 2013 - December 2013
Epinex Diagnostics, Inc. November 2012 - January 2013
Epinex Diagnostics, Inc. May 2012 - November 2012
Skills
MySQL, SharePoint, Databases, Testing, SQL, Quality Assurance
Education
University of California, Irvine 2008 — 2012
Donald Bren School of ICS, University of California, Irvine 2008 — 2012
Bachelor of Science (B.S.), Business Information Management
Diamond Bar High School
Millennium Health May 2013 - Present
LPL Financial August 2012 - May 2013
CoreLogic September 2011 - July 2012
CoreLogic April 2009 - September 2011
CoreLogic April 2006 - April 2009
MedImpact September 2005 - April 2006
CGI February 2004 - September 2005
Arrowhead General Insurance Agency May 2002 - February 2004
Skills
Business Analysis, Visio, Process Improvement, SharePoint, SDLC, Vendor Management, Software Documentation, Requirements Analysis, Software Project..., Microsoft SQL Server, SQL, Requirements Gathering, Information Technology, Business Process..., Cross-functional Team..., Agile Methodologies, Business Requirements, Testing, Integration, Business Process, Agile Project Management
Education
University of Rhode Island 1990 — 1994
BS, Business Administration
Chicago Title July 2014 - Present
Tai Tat Studios LLC March 2013 - Present
Old Republic Construction Program Group December 2008 - June 2012
Arrowhead General Insurance Agency January 2008 - December 2008
Golden Eagle Insurance June 2005 - December 2007
Skills
Underwriting, Casualty, Commercial Lines, Insurance, Claim, Risk Management, Liability, Property & Casualty..., Commercial Insurance, CA Real Estate License, Licensed Property &..., Workers Compensation, Financial Analysis, Professional Liability
Education
USC Marshall School of Business 2012 — 2014
Master of Business Administration (MBA)
University of California, San Diego 2002 — 2005
Bachelor of Arts (BA), Economics
Marsh July 2013 - Present
Farmers Insurance October 2008 - June 2013
Farmers Insurance June 2006 - October 2008
Nationwide Insurance July 2004 - June 2006
Nationwide Insurance June 2000 - June 2003
Arrowhead General Insurance Agency 1996 - 1999
Skills
Financial Modeling, Analysis, Business Planning, Claim, Pricing, Insurance, Competitive Analysis, Business Analysis, Business Development, Strategic Planning, Entrepreneurship, Marketing Strategy, Strategy, Analytics, Budgets, Microsoft Excel, Process Improvement, Workers Compensation, Negotiation, Risk Management, Management, Project Management, Commercial Insurance, Leadership, Property & Casualty..., Product Management, Business Intelligence, Sales Management, Casualty, Underwriting, Program Management, Liability, Commercial Lines, Professional Liability, General Insurance, Umbrella Insurance, Life Insurance, Financial Risk, Reinsurance, Legal Liability, Health Insurance, Brokers, Homeowners, Inland Marine, Casualty Insurance
Education
San Diego State University-California State University 1989 — 1993
B.A., Political Science / Economics
San Diego State University-California State University
Bachelor of Arts (B.A.), Political Science and Economics
Novasyte LLC June 2014 - Present
Quidel March 2010 - May 2014
Quidel March 2008 - February 2010
Quidel October 2006 - February 2008
Tensys Medical March 2004 - October 2006
Arrowhead General Insurance Agency June 2001 - March 2004
Skills
Financial Analysis, Budgeting, Financial Modeling, Forecasting, Certified Fraud Examiner, Integration, Cost Analysis, Software Implementation, Notary Public, Accounting, Due Diligence, Financial Reporting, Auditing, Process Improvement, Strategic Planning, Corporate Finance, Variance Analysis, Problem Solving, Sales Force Compensation, Sales Compensation..., CPA, Team Management, Mergers & Acquisitions, Trend Analysis, Sales Operations, KPI Dashboards, Management, ERP, Budgets, Finance, Cross-functional Team..., SEC filings, Consolidation, Financial Statements, Financial Forecasting, Revenue Recognition, Analytics, Acquisition Integration, Fixed Assets, Business Process..., Accruals, Sarbanes-Oxley, Biotechnology, Medical Devices, Corporate Budgeting, SEC Financial Reporting, Analysis, Leadership
Education
San Diego State University-California State University 1996 — 2001
BS Business Admin, Accounting/Spanish
University of California, San Diego 2003 — 2004
Certificate, Certificate in Fraud Examination
Arrowhead General Insurance Agency May 2014 - Present
Arrowhead General Insurance Agency April 2013 - May 2014
Zurich North America February 2011 - March 2013
Acclaris June 2007 - February 2011
CenturyLink Business November 2005 - June 2007
Skills
Insurance, Customer Service, Account Management, Process Improvement, Employee Benefits, Team Leadership, Microsoft Excel, Microsoft Office, Outlook, Team Building
Education
University of Phoenix 2005 — 2008
Business Administration and Management, General
Arrowhead General Insurance Agency November 2012 - Present
EastLake Tavern + Bowl March 2010 - March 2013
William Warner Insurance January 2011 - July 2012
Jenny Craig March 2008 - June 2009
JW Marriott Hotel and Marriott Executive Apartments August 2007 - February 2008
DVIP Inc. March 2007 - August 2007
Behind the Scenes Catering and Events- San Diego July 2005 - February 2007
The Law Office of Leon Snaid January 2000 - February 2005
Skills
Communication, Customer Satisfaction, Dependable Team Player, Flexibility, New Hire Training, Staff Supervision, Quality Control, Social Skills, Customer Retention, Client Liaison, Event Planning, Catering, Destination Events, Leadership, Can Do Approach, New Opportunities
Education
San Diego Mesa College 2003 — 2007
San Diego Miramar College 2003 — 2007
Arrowhead General Insurance Agency February 2010 - Present
Swensons Drive-ins March 2004 - January 2008
West Point Market February 2003 - March 2004
Sam's Club September 2002 - October 2003
Skills
Excel, PowerPoint, Access, Operating Systems, XP, Word, Outlook, Microsoft Office, Windows, Customer Satisfaction, Microsoft Excel, Customer Service, Sales, Underwriting, Insurance, Microsoft Word, Leadership, Management
Education
Southern New Hampshire University 2014 — 2016
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General
The University of Akron 2005 — 2009
Bachelor of Business Administration (B.B.A.), Marketing and Management
University of Dayton 2001 — 2004
Cardigan General Insurance Services May 2009 - December 2014
Arrowhead General Insurance Agency March 2003 - May 2009
The Hartford February 2002 - March 2003
Skills
Underwriting, Insurance, Commercial Insurance, Property & Casualty..., Customer Service, Risk Management, General Insurance, Management, Casualty, Liability, Umbrella Insurance, Legal Liability, Professional Liability, Reinsurance
Education
San Diego State University-California State University 1997 — 2000
Design and Applied Arts
Mira Costa College 1995 — 1997
General Education
Palomar College 1993 — 1994
General Education
San Dieguito High School 1989 — 1991
High School
Arrowhead General Insurance Agency May 2014 - Present
Megan Graham Beauty 2013 - 2014
MZ Skin Care 2010 - 2013
Finale Dessert Company 2009 - 2013
The Melting Pot Restaurants 2011 - 2012
Skills
Customer Service, Social Media, Management, Marketing, Event Planning, Public Speaking, Photoshop, Microsoft Excel, Microsoft Word, Microsoft Office
Education
University of Massachusetts Boston 2009 — 2013
Bachelor of Arts (BA)
Balanced Body Inc. 2013 — 2013
Certification
Balanced Body Inc. 2013 — 2013
Certification
Arrowhead General Insurance Agency February 2014 - Present
Nordstrom August 2013 - February 2014
Education Abroad Program (EAP), University of California, Santa Barbara 2012 - 2012
Skills
Study Abroad Programs, Event Planning, Microsoft Office, Microsoft Excel, Microsoft Word, Public Speaking, PowerPoint, Cross-cultural..., Photoshop, Time Management, Social Media, Facebook, Social Networking, Research, Cultural Competency, Teamwork, Customer Service, Community Outreach, Fashion Styling, Visual Merchandising, Product Knowledge, Brand Awareness, Organization, Consumer Insight, Highly responsible, Retail, Personal Shopping, SPSS, Instagram, Twitter, Psychology, Creative Writing, Cultural Sensitivity, Close Attention to..., Customer Satisfaction, iPhoto, Apple Numbers, Apple Pages, Apple Keynote, European Experience, Oral & Written..., Styling, Fashion
Education
University of California, Santa Barbara 2009 — 2013
Bachelor of Arts (B.A.), Psychology
UC Center Paris 2012 — 2012
Study Abroad
Poway High School 2005 — 2009
Rosalina Hansen Graphic Design & Illustration January 2005 - Present
LabRoots December 2013 - July 2014
Cubic Transportation Systems July 2011 - October 2012
Diagnostic Solutions International June 2010 - July 2011
Excelsior Media April 2008 - June 2010
Arrowhead General Insurance Agency October 2006 - April 2008
Hoist Fitness Systems December 2004 - October 2006
Palomar Pomerado Health July 2002 - December 2004
Skills
Graphic Design, Illustration, Posters, Packaging, Logo Design, Corporate Identity, Brochures, Graphics, Creative Direction, Web Design, Invitations, PowerPoint, Flyers, Direct Mail, Magazines, Newsletters, Advertising, Retouching, Painting, Drawing, Email Marketing, Multimedia, Menu Design, Greeting Cards, Digital Media, Dreamweaver, Logos, Art Direction, Typography, Photoshop, Layout, Business Cards, Adobe Creative Suite, QuarkXPress, Illustrator, InDesign, Print Production, Catalogs, Stationery, Adobe Acrobat, Brand Development, Pre-press, Flash, User Interface Design, Banners, Wordpress, Visual Communication, Corporate Branding, infographics, Social Media
Education
San Diego State University-California State University 1998 — 2001
Bachelors, Art, Graphic Design
Everest Reinsurance August 2013 - Present
Everest Reinsurance July 2009 - August 2013
Arrowhead General Insurance Agency September 2008 - July 2009
Arrowhead General Insurance Agency September 2005 - September 2008
Arrowhead General Insurance Agency August 2004 - September 2005
Arrowhead General Insurance Agency October 2002 - August 2004
Arrowhead General Insurance Agency May 2002 - October 2002
Arrowhead General Insurance Agency May 2001 - May 2002
Arrowhead General Insurance Agency October 2000 - May 2001
Youzoom.com, an Arrowhead company November 1999 - October 2000
Skills
Business Analysis, Project Management, Management, SDLC, Leadership, Recruiting, Insurance, Strategy, Business Process, CRM, Vendor Management, Enterprise Software, Quality Assurance, Business Intelligence, Project Planning, Analytics, Process Improvement, Risk Management, Requirements Analysis, Requirements Gathering, Integration, Visio, Software Project..., IT Strategy, Software Documentation, PMP, Business Process..., Property & Casualty..., Analysis, Software Development, SQL
Education
San Diego State University-California State University 1991 — 1995
Computer Science
Arrowhead General Insurance Agency May 2013 - Present
Arrowhead General Insurance Agency July 2007 - May 2013
Arrowhead General Insurance Agency 2006 - 2007
Arrowhead General Insurance Agency 2005 - 2006
Skills
Underwriting, Property & Casualty..., Insurance, Casualty, General Insurance, Commercial Lines, Brokers
Education
San Diego State University-California State University 1987 — 1989
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
San Jose State University 1985 — 1987
PwC September 2014 - Present
Hood & Strong, LLP January 2011 - August 2014
Robert Half International August 2010 - January 2011
Weiland Sliding Doors and Windows September 2009 - July 2010
UCSB September 2008 - June 2009
Arrowhead General Insurance Agency June 2007 - September 2007
UCSB August 2006 - April 2007
Symitar June 2006 - August 2006
Skills
Accounting, Accounts Payable, General Ledger, Excel, GAAP, Audit, Access, Word, Auditing, Microsoft Office, PowerPoint, Non-profits, Financial Accounting, Data Entry, Outlook, Spreadsheets, Analysis, Ten Key, Financial Reporting, Microsoft Excel, Journal Entries, Financial Audits, Revenue Recognition, CPA, US GAAP, Nonprofits, Financial Statements, Internal Controls
Education
University of California, Santa Barbara 2005 — 2009
Business Economics with an Emphasis in Accounting, Accounting, Spanish
Junipero Serra High School 2001 — 2005
Wags N Whiskers Pet Home Care June 2011 - Present
Talbot Humane 2009 - 2011
Wenatchee Valley Humane Society May 2007 - August 2009
Humane Society of Southwest Washington March 2006 - August 2006
Lancer Insurance, Inc. 1997 - 2006
Credit General Insurance 1994 - 1996
Arrowhead General Insurance Agency 1990 - 1993
Progressive Insurance 1982 - 1989
Skills
Leadership, Nonprofits, Animal Welfare, Customer Service, Pets, Event Management, Small Business, Dogs, Management, Strategic Planning, Public Relations, Public Speaking, Team Building
Education
San Diego State University-California State University 1972 — 1977
Bachelor of Science (BS), Business Management
Anchor General Insurance Agency June 2014 - Present
AFA Claims Services August 2012 - June 2014
American Claims Management October 2002 - July 2012
PCS Claims Administration 1999 - 2002
Arrowhead General Insurance Agency 1992 - 1999
Principal Financial Group 1987 - 1992
Skills
Liability, Claims Resolution, Insurance, Claims Management, Property & Casualty..., Litigation Management, Claims Investigations, Claims Manager, Deliver Results, Team Leadership, Mentoring, Negotiation Skills, Casualty Claims, Negotiation, Fraud, Claim Investigation, Liability Analysis, Legal Liability, Property Damage, Subrogation, Litigation, Professional Liability, Commercial Lines, Investigation, Underwriting, Claims Handling, Automobile Liability, Commercial Insurance, General Insurance, Reinsurance, Workers' Compensation..., Umbrella Insurance
Education
Simpson College 1982 — 1986
Bachelor of Arts (B.A.), Business Administration and Management, General
Arrowhead General Insurance Agency October 2002 - Present
Arnold and Arnold, Inc. June 1998 - December 2000
Skills
Underwriting, Insurance, Commercial Insurance
Education
University of California, Los Angeles 2001 — 2006
BS, Physics
Koeppel Direct 2014 - 2015
UCLA Anderson Alumni Association 2010 - 2015
Ocean Media 2013 - 2014
Global Equity Finance 2012 - 2013
San Diego State University 2011 - 2013
San Diego Center for Children/San Diego Youth Services 2009 - 2010
Arrowhead General Insurance Agency August 2007 - August 2008
Point Loma High School 2006 - 2008
Apple Valley American Legion May 2006 - April 2007
Skills
Statistics, Analysis, Excel, Microsoft Office, Stata, SAS, Applied Econometrics, Econometric Modeling, Microeconomics, Data Analysis, Multivariate Statistics, Economic Modeling, Economic Forecasting, Client Interfacing..., Team Leadership, Teamwork, Strategic Hiring, Calyx Point, FileMaker, Forecasting, Leadership, Microsoft Excel, Analytics, Training, Economics, Marketing, Econometrics, Time Management, Program Management, Social Media, Research, Public Speaking, SPSS
Education
San Diego State University-California State University 2011 — 2013
Master of Arts, Economics
San Diego State University-California State University 2005 — 2008
Bachelor of Sciences, Statistics, Actuarial Science
Eastview High School 2001 — 2005
General
Arrowhead General Insurance Agency June 2015 - Present
Arrowhead General Insurance Agency March 2014 - June 2015
Arrowhead General Insurance Agency January 2013 - March 2014
PLM Services Inc. January 2012 - October 2012
Goodrich July 2011 - January 2012
Vectors Sales and Marketing June 2007 - September 2007
Skills
Agile Project Management, Java, XML, C++, CSS, Microsoft Office, C, Pspice, Matlab, Soldering, Eclipse, SQL, HTML, Agilent ADS, AWR Microwave Office, Xilinx ISE, Integrated Circuit..., Microelectronics, Circuit Analysis, Digital Communication, Electronic Control..., Linux Kernel, VB.NET, Visual Studio, Apache, Tomcat, XSLT, XSL-FO, HTML + CSS, Windows 7, ITK
Education
University of California, Irvine 2007 — 2011
Bachelor of Science, Electrical Engineering
Alta Financial & Insurance Services, LLC 2006 - Present
Cabrillo General Insurance Agency 2001 - 2006
Tower Hill Insurance Group 2000 - 2001
Arrowhead General Insurance Agency 1998 - 2000
ICW Group 1995 - 1998
Cadence Design Systems 1992 - 1993
Skills
Insurance, Statistics, Analysis, Data Analysis, Commercial Insurance, Property & Casualty..., Workers Compensation, Underwriting, Strategic Planning, Actuarial Science, Microsoft Excel, Process Improvement, Risk Management, Strategy, Management, Start-ups, Consulting, R, Program Management, Professional Liability, New Business Development, Product Management, Liability, D&O, Territory Analysis, Data Mining, Market Research, Operations Research, Sequential Analysis, Product Development, Automobile Insurance, Patent Insurance, SAS, Homeowners Insurance, Intellectual Property..., Competitive Analysis, Business Development, Business Strategy, Pricing, Research, Reinsurance, Marketing Strategy, Microsoft Office, Access, SQL, Business Intelligence, Predictive Modeling, Brokers, Google Analytics, Google Adwords
Education
San Diego State University-California State University
Graduate Level Coursework, Statistics
University of California, Santa Barbara
B.S., Statistics
Omni Hotels August 2013 - Present
Alegria Mexican Restaurant and Tequila Bar July 2012 - September 2013
US Bank January 2012 - September 2012
Gaylord Opryland Hotel and Resort, Nashville May 2011 - December 2011
Gaylord Opryland Hotel and Resort, Nashville October 2010 - May 2011
BrickHouse Entertainment, Nashville August 2009 - September 2010
Third Coast Artist Agency, Nashville April 2008 - April 2009
Third Coast Artist Agency, Nashville September 2006 - April 2008
Starbucks September 2004 - September 2006
Arrowhead General Insurance Agency July 2000 - October 2003
Skills
Logistics, Administrative..., Bookkeeping, Customer Service, Coordination, Contract Management, Data Analysis, Hospitality Industry, Sales, Project Management, Account Management, Entertainment, Creative Writing, Technical Assistance, Problem Solving, Multi Tasking, Organizational..., Retail Banking, Time Management, Front Office, Tourism, Hospitality, Human Resources, Team Leadership, Employee Training, Hiring Personnel
Education
San Diego State University-California State University 2002 — 2006
Bachelor of Arts (BA), Comparative Literature
Catastrophe Risk Consultant July 2014 - Present
Arrowhead General Insurance Agency March 1998 - March 2012
ICW Group April 1996 - March 1998
Alliant Insurance Services September 1993 - March 1996
Skills
Excel, Presentation Development, Office Management, Underwriting, Risk Management, Property & Casualty..., Reinsurance, Commercial Insurance, Insurance, Casualty, General Insurance, Brokers, Workers Compensation, Professional Liability
Education
RMS, Inc 2006 — 2007
CCRA, Certified Catastrophe Risk Analyst
UCSD 1981 — 1995
Bachelor of Arts (BA), Economics
Palomar Specialty Insurance Company September 2013 - Present
Personable Insurance September 2012 - August 2013
Arrowhead General Insurance Agency May 2005 - September 2012
Arrowhead General Insurance Agency October 1999 - May 2005
PwC September 1992 - October 1999
San Diego State University January 1991 - May 1992
Skills
Financial Reporting, Financial Modeling, Financial Accounting, Financial Analysis, Budget Process, Software Implementation, Process Improvement, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Public Speaking, Sage MAS200, Great Plains Software
Education
Vanderbilt University 1984 — 1988
Bachelor of Arts (BA), Mathematics
San Diego State University-California State University 1990 — 1992
Master's of Science, Accounting with a Specialization in Taxation
University of Leeds 1986 — 1987
Junior Year Abroad
Arrowhead General Insurance Agency April 2014 - Present
Move For Hunger August 2010 - March 2014
Kards Unlimited October 2009 - August 2010
Skills
Social Media, Event Planning, Strategic Planning, Microsoft Office, Customer Service, Social Media Marketing, Team Building, New Business Development, Social Networking, Nonprofits, Entrepreneurship, Public Speaking, Fundraising, PowerPoint
Education
University of Maryland - Robert H. Smith School of Business 2004 — 2008
Marketing, Business
University of Maryland College Park 2004 — 2008
Bachelor of Science, Marketing
Arrowhead General Insurance Agency October 2012 - Present
AAA NCNU February 2008 - October 2012
Westfield Insurance 2001 - 2006
Arrowhead General Insurance Agency 1994 - 2001
Arrowhead General Insurance 1994 - 2001
Skills
Product Development, Underwriting, Product Management, Strategic Planning, Property & Casualty..., Pricing, P&L Management, Marketing Strategy, Team Building, Business Strategy, Business Planning, Negotiation, Team Leadership, Insurance, New Business Development, Change Management, Marketing
Education
San Diego State University-California State University 1991 — 1993
B.A., Political Science, Economics
Arrowhead General Insurance Agency December 2013 - Present
TechFlow, Inc. November 2013 - December 2013
TechFlow, Inc. May 2012 - October 2013
UC San Diego July 2011 - December 2011
Target September 2007 - September 2008
Skills
SQL, Oracle, Microsoft SQL Server, PL/SQL, Java, Oracle SQL, SQL Developer, Splunk, Stored Procedures, JIRA, Microsoft Office, Confluence, Scrum, Database Design, Subversion, ITIL v3 Foundations..., T-SQL, Statistical Programming, R, Visual C++, ETL, JBoss Application Server, SSIS, SSRS
Education
University of California, San Diego 2009 — 2011
B.S., Mathematics
Folsom Lake College 2006 — 2009
A.S., General Science
Stackpole and French Law Offices December 2014 - Present
Arrowhead General Insurance Agency February 2014 - July 2014
Nield Law Group February 2014 - July 2014
San Diego Volunteer Lawyer Program September 2013 - February 2014
Morris Polich & Purdy LLP January 2012 - May 2013
Gaston & Gaston, APLC June 2011 - December 2011
The Ritz-Carlton Hotel Company LLC, Aspen, CO November 2009 - August 2010
Breckenridge Grand Vacations December 2008 - July 2009
Columbia County District Attorney's office December 2007 - August 2008
East African Center, empowering women and children May 2006 - May 2006
Skills
Legal Research, Legal Issues, Legal Assistance, Employment Law, Trials, Product Liability, Motions, Pleadings, Depositions
Education
University of San Diego School of Law 2010 — 2013
Doctor of Law (JD), Law
Saint Lawrence University 2003 — 2007
BA, History, African Studies
Albany Academy
SmartDraw Software, LLC March 2012 - Present
SmartDraw Software, LLC 2010 - March 2012
Unitrin Direct 2004 - 2010
INSpire Insurance Solutions, Inc. 1999 - 2001
Arrowhead General Insurance Agency 1995 - 1998
Skills
Analytics, Business Intelligence, Business Analysis, Vendor Management, SQL, Marketing Strategy, Strategic Planning, Cross-functional Team..., Web Analytics, Account Management, Project Management, Microsoft Excel, Product Management, Process Improvement, CRM, Customer Service, Analysis, Databases, Data Analysis, Leadership, Strategy, E-commerce, Management, Marketing, Lead Generation, SaaS
Education
University of California, San Diego 1990 — 1995
Bachelor of Science (BS), Management Science
La Salle High School
Grange Insurance Association March 2011 - Present
Arrowhead General Insurance Agency September 2001 - December 2010
Skills
Test Automation, System Testing, Quality Center, Software Quality..., QTP
Education
University of Northern Iowa 1982 — 1986
Waypoint Homes November 2013 - Present
Waypoint Homes January 2013 - November 2013
Waypoint Homes August 2012 - September 2012
Arrowhead General Insurance Agency 2006 - 2010
Milliman 2004 - 2006
Fireman's Fund Insurance Company 2002 - 2004
SCORE! Educational Centers 2002 - 2002
Beverly Hills Tutoring Center 2000 - 2002
Unity MusicWorks 1996 - 2002
Legend Entertainment 1996 - 2000
Skills
Microsoft Excel, Actuarial Science, Salesforce.com, Product Management, SAS, Actuarial Exams, Analytics, VBA, Data Analysis, Access, Analysis, C++, Legal Liability, SQL, Databases, Risk Management, Business Analysis, Customer View, Matlab, PC Calc, Lotus 123, Visual Basic, C, Basic, Turbo Pascal, Scheme, Lisp, CUSP Assembly, Powerview, Windows 9x, NT, Windows XP Professional, DOS, Unix, Lotus Notes, Luna, HTML, Galaxy, Microsoft Office, Outlook, Programming, Statistics, Actuarial, Word, PowerPoint, Assembly, data, Management, Training, Strategy
Education
University of California, Los Angeles 1993 — 1999
BS, Applied Mathematics
Oak Grove High School 1989 — 1993
Arrowhead General Insurance Agency Underwriting ManagerZurich InsuranceFebruary 1996 - October 2012
Skills
Underwriting, Commercial Insurance, Reinsurance, Legal Liability, Commercial Lines, Insurance, Property & Casualty..., Liability, General Insurance, Casualty
Education
Central Missouri State University 1981 — 1985
Bachelor of Science (BS), Business Administration
Personable Insurance March 2012 - Present
MAPFRE Insurance September 2010 - March 2012
AAA N. CA, NV & UT June 2009 - June 2010
AAA of Northern California, Nevada & Utah March 2003 - June 2009
Arrowhead General Insurance Agency May 1992 - March 2003
Skills
Operational Efficiency, Product Development, Product Management, Online Advertising, Insurance, Underwriting, Property & Casualty..., General Insurance, Vendor Management, Business Analysis, Commercial Insurance, Strategic Planning, Analytics, Process Improvement, Call Center, Claim, Team Building, Risk Management, Brokers, Change Management, Health Insurance, SDLC, Team Leadership, Customer Retention, Program Management, Claims Management, Casualty, Business Process..., Cross-functional Team..., New Business Development, Sales, Call Centers, Training, Business Development, Leadership, Management, Liability, Financial Services, Executive Management, Business Process, B2B, CRM, Reinsurance, Strategy, Life Insurance, Relationship Management, Customer Experience, Analysis, Casualty Insurance
Education
San Diego State University-California State University 1986 — 1992
Bachelor of Science
Valhalla High School 1982 — 1986
General
Personable Insurance 2011 - Present
Arrowhead General Insurance Agency 1993 - 2003
Skills
Customer Service, Microsoft Excel, Outlook, Microsoft Word, Microsoft Office, PowerPoint, Windows, English, Strategic Planning, Research, Budgets, Public Speaking, Insurance, HTML, Negotiation, Photoshop, Teaching, Team Building, Property & Casualty..., Java
Education
University of California, San Diego
Bachelor of Arts (B.A.), Economics
University of California, San Diego
Minor, Law & Society
Coca Cola Refreshments April 2012 - Present
Coca-Cola Enterprises March 2009 - February 2013
Arrowhead General Insurance Agency January 2008 - November 2008
Narragansett Pest Control / All Outdoors Power Eq. January 2002 - December 2007
Bull McCabes Irish Pub (Spain) May 2005 - December 2005
University of Rhode Island Transportation Center April 2004 - December 2005
Immersion Studio LLC January 2002 - December 2003
Skills
Project Management, Management, Strategic Planning, Troubleshooting, Databases, Marketing, Analysis, Software Documentation, Sales, Training, Capability Development, Coaching, Sales Presentations, PowerPoint, Key Account Management, Interviews, Outlook, Business Development, Customer Service, SQL, Human Resources, Business Analysis, Merchandising, Microsoft Excel, Leadership, Selling, Team Building, Networking
Education
Universidad de Zaragoza 2005 — 2005
Acquired proficiency in the Spanish language, Spanish
University of Rhode Island 2000 — 2004
BS, Management Information Systems
University of Newcastle 2003 — 2003
Management Information Systems
Louro & Johnson Landscaping 2013 - Present
Arrowhead General Insurance Agency 1999 - 2008
ACS Services, Inc September 1998 - March 1999
Aon Hewitt June 1996 - August 1998
Skills
Microsoft Excel, SQL, Property & Casualty..., Data Analysis, Access, Program Management, Customer Service, Process Improvement, Databases, Microsoft Office, Finance, Management, PowerPoint, Team Building, Forecasting, Insurance, Project Management, Team Leadership, Strategic Planning, Business Analysis, Actuarial Science, Budgets, Employee Benefits, Visio
Education
University of California, San Diego 1992 — 1995
Bachelor of Arts (BA), Mathematics
UCSD Extension 2012 — 2013
Information Technology
San Diego Mesa College 1991 — 1992
Associate, Arts Liberal Arts
Express Yourself Promotional Products, LLC April 2013 - Present
Nature Designs Landscaping April 2011 - March 2013
Heaviland Enterprises, Inc. 2007 - April 2011
Heaviland Enterprises, Inc 2005 - 2007
Arrowhead General Insurance Agency 1999 - 2005
Skills
Sustainability, Horticulture, Residential, Water, Commercial, Landscape Design, Fine Gardening, Pool/Spa Maintenance, Water Management, Irrigation, Outdoor Lighting, Organic Gardening, Landscape Lighting, Gardening, Landscape Maintenance, Tree Planting, Garden Design, Garden, Sustainable Design, Residential Homes, Hardscape, Landscaping, Commercial Real Estate, Restoration
Education
Cuyamaca College 2005 — 2007
A.S., Landscape Design
San Diego Mesa College 2002 — 2005
Associate of Arts, Horticulture
Oxford College of Emory University
General Studies
Pacific Crane Realty May 2009 - September 2011
Sakasegawa Commercial Consultants, Inc March 2007 - September 2011
Asian Real Estate Association of America San Diego (AREAA San Diego) February 2009 - August 2011
Arrowhead General Insurance Agency June 2007 - April 2008
Target October 2005 - August 2006
Skills
REO, Sellers, Investment Properties, First Time Home Buyers, Real Estate, Single Family Homes, Brokerage, Residential Homes, Property Management
Education
Sonoma State University 2001 — 2005
BA, MANAGERIAL ECONOMICS
Arrowhead General Insurance Agency June 2015 - Present
Sears September 2014 - February 2015
Northwestern Mutual April 2014 - September 2014
Somerset Ridge Vineyard & Winery May 2014 - August 2014
Primerica January 2013 - August 2013
Skills
Leadership, Sales, Marketing, Customer Service, Time Management, Microsoft Office, PowerPoint, Marketing Strategy, Finance, Investments, Insurance, Life Insurance, Retirement Planning, Long-term Care, Annuities, Retail, Data Analysis, Information Technology, Public Speaking, Teamwork, Writing, Social Media
Education
University of Arkansas at Fayetteville 2011 — 2015
Bachelor's degree in Business Administration, Marketing and Finance
Rockhurst High School 2007 — 2011
Central Carolina Insurance July 2015 - Present
Craft Insurance Center September 2013 - June 2015
Arrowhead General Insurance Agency October 2012 - August 2013
Zurich North America September 2001 - October 2012
Liberty Mutual Insurance May 1988 - October 1990
Skills
Negotiation, New Business Development, Public Speaking, Life Insurance, Problem Solving, Property & Casualty..., Employee Benefits, Automotive, Key Account Management, Leadership, Contract Negotiation, PowerPoint, Strategic Planning, Underwriting, Writing, Youth Work, General Insurance, Insurance, Workers Compensation, Liability, Disability Insurance, Brokers, Account Management, Business Planning, Sales Management, Coaching, Team Building, Customer Service, Casualty, Claim, Reinsurance, Professional Liability, Risk Management, Program Management, Health Insurance, Employment Practices..., Commercial Lines, Commercial Insurance, Claims Management, Sales, Legal Liability, Casualty Insurance
Education
University of Richmond 1975 — 1979
BSBA, Marketing, 3.2
Bishop Dennis o'connell High School 1971 — 1973
Xero June 2013 - Present
AutoAnything July 2012 - March 2013
LPL Financial February 2012 - April 2012
Sambreel September 2011 - January 2012
Arrowhead General Insurance Agency February 2010 - September 2011
Sony Online Entertainment September 2008 - July 2009
FanBox March 2007 - September 2008
Skills
Test Planning, SQL, SDLC, Quality Center, Test Automation, Architecture, Vim, Agile Methodologies, OOP, Selenium, VBScript, Testing, Regression Testing, Business Analysis, Web Applications, Scrum, Databases, Quality Assurance, XML, Test Cases, QTP, Integration, System Testing, Manual Testing, User Acceptance Testing, Java, Web Services, Microsoft SQL Server, Software Quality...
Education
United States Naval Academy 1999 — 2003
BS, Computer Science
San Diego Gas & Electric June 2009 - Present
Rio Design Web & Graphics August 2008 - June 2013
Markel Insurance Company April 2009 - May 2009
Arrowhead General Insurance Agency May 2005 - September 2008
Arrowhead General Insurance Agency May 2002 - May 2005
Inspire Insurance Solutions, Inc. (Now CGI) January 1999 - May 2002
Arrowhead General Insurance Agency June 1995 - January 1999
Arrowhead General Insurance Agency April 1990 - June 1995
Skills
Integration, Business Analysis, Project Management, Quality Assurance, Management, SQL, Microsoft SQL Server, Training, Leadership, Insurance, Enterprise Software, Networking, Financial Reporting, Accounting, Finance, Technical Support, SDLC, Visio, Process Improvement, Program Management
Education
San Diego State University-California State University 1985 — 1989
Bachelor of Science, Information Systems
HCC Casualty Insurance Services, Inc. June 2014 - Present
The National Alliance for Insurance Education & Research 2010 - September 2014
Swett & Crawford September 2011 - May 2014
Bliss & Glennon, Inc. July 2010 - September 2011
Rathbone, King & Seeley, a div. of Burns & Wilcox February 2008 - July 2010
Colemont Insurance Brokers 2001 - 2008
Arrowhead General Insurance Agency 1999 - 2001
DiPietro Insurance Services 1993 - 1999
Skills
Commercial Insurance, Environmental Awareness, Property & Casualty..., Professional Liability, Environmental Insurance, Marketing Communications, Public Relations, Casualty, Legal Liability, Insurance, Liability, Umbrella Insurance, Employment Practices..., General Insurance, Underwriting, Excess, Brokers, Workers Compensation, Marketing, Commercial Lines, Reinsurance, D&O, Directors & Officers..., Product Liability, Casualty Insurance
Education
University of California, Davis 1983 — 1988
B.A., English / Education
Justin-Siena H.S., Napa, CA 1979 — 1982
High School
Arrowhead General Insurance Agency August 2015 - Present
Pearl Insurance July 2013 - August 2015
MetLife January 2010 - July 2013
Skills
Property & Casualty..., Insurance, Life Insurance, Term Life Insurance, General Insurance, Commercial Insurance, Underwriting, Umbrella Insurance, Casualty, Health Insurance, Claim, Brokers, Homeowners, Whole Life, Workers Compensation, Licensed Property, Employee Benefits, Legal Liability, Universal Life, Renters, Motorcycle, Small Business, Marketing, Team Building, Leadership, Account Management, Insurance Consulting, Sales Management, Training, Commercial Lines, Group Insurance, Permanent Life Insurance, Licensed Life, Cold Calling, Excess, Sales, Licensed Life Insurance..., Life, Customer Service, Variable Annuities, Customer Retention, RV, Voluntary Employee..., Insurance Background, Licensed Property &..., Inland Marine, Risk Management, Errors, Personal Lines Auto, Customer Satisfaction
Education
University of Alabama at Birmingham 1993 — 1999
bachlor of science, Criminal Justice and Corrections
Self Special Project CoordinatorArrowhead General Insurance AgencyJuly 1991 - April 1998
Arrowhead General Insurance Agency August 1990 - July 1991
Arrowhead General Insurance Agency April 1989 - August 1990
Arrowhead General Insurance Agency February 1988 - April 1989
Skills
Learning Disabilities, 504 Plans, IEP, Adaptive Learning, Public Speaking, Problem Solving, Collaborative Problem..., Teaching, Team Motivation, Intercultural..., Interpersonal..., Time Management, Youth Programs, Visual Arts, Event Management, Research, Supervisory Skills, Negotiation, Cultural Sensitivity, Customer Service, Educational Fundraising
Education
San Diego State University-California State University 1984 — 1989
Bachelor of Arts (B.A.), Sociology
RT Specialty January 2014 - October 2014
Cardigan General Insurance Services May 2009 - June 2013
Arrowhead General Insurance Agency October 2006 - May 2009
AWISgroup - Arrowhead Wholesale Insurance Services, LLC July 2004 - October 2006
Skills
Underwriting, Commercial Insurance, Liability, Workers Compensation, Umbrella Insurance, Reinsurance, Inland Marine, Strategy, Training, Graphic Design, Property & Casualty..., Streamlining Complex..., Information Systems, Insurance, Commercial Lines, Casualty, Employment Practices..., Excess, Legal Liability, Professional Liability, Claims Management, General Insurance, Liability Analysis, Brokers
Education
Sierra Nevada College 1997 — 2002
Bachelor of Science (BS), Business Administration and Management, General
Sierra Nevada College 1997 — 2002
Bachelor's degree, Entrepreneurial and Small Business Operations
Hoehn Motors April 2014 - Present
Arrowhead General Insurance Agency April 2011 - March 2014
Department of Veterans Affairs November 2005 - October 2010
Skills
Customer Service, Help Desk Support, Technical Support, Network Administration, Desktop Administration, System Administration, Server Administration, Windows XP, Active Directory, Citrix, Microsoft Exchange
Education
University of Phoenix-San Diego Campus 2010 — 2015
Associate of Arts (A.A.), Network and System Administration/Administrator
San Diego School of Creative and Performing Arts 1996 — 2000
High School Diploma
IBC Insurance - IBC Bank April 2008 - Present
Arrowhead General Insurance Agency 2004 - 2008
IBC Insurance - IBC Bank August 2000 - March 2004
Dan Corrigan Insurance Agency 1997 - 2000
Skills
Workers Compensation, Commercial Insurance, Risk Management, Commercial Lines, Underwriting, Insurance, Customer Retention, Umbrella Insurance, Inland Marine, Property & Casualty..., Sales, Casualty, General Insurance, Legal Liability, Customer Service, Financial Risk, Claim, Cross Selling, Liability, Claims Management, Excess, Flood Insurance, Personal Lines Auto, Brokers, Professional Liability, Claims Handling, Reinsurance, Team Building, Fiduciary, Casualty Insurance, Relationship Management, Employment Practices..., D&O, Homeowners, Insurance Brokerage, Cold Calling, Licensed Property &..., Microsoft Office, Microsoft Excel, Health Savings Accounts, Surety, Renewals, Employee Benefits, Windstorm Insurance, Personal Lines..., @Risk, Social Media, Windows, Group Insurance, Compliance
Education
Various company and external insurance continuing education classes
Licensed Property Casualty Agent
Leonard's Training Programs
General Insurance Agent/Solicitor
San Antonio College
Management & Administration
Winston Churchill High School
Arrowhead General Insurance Agency July 2015 - Present
Arrowhead General Insurance Agency April 2014 - Present
Arrowhead General Insurance Agency April 2013 - April 2014
KRM Risk Management March 2006 - April 2013
KRM Risk Management January 2003 - March 2006
KRM Risk Management April 2000 - January 2003
Permanent General April 1998 - April 2000
Skills
Underwriting, Workers Compensation, Property & Casualty..., Risk Management, Sales, Customer Service, Marketing, Insurance, Team Building, Casualty, Commercial Insurance, General Insurance
Education
Saddleback College 1996 — 1998
RT Specialty June 2013 - Present
Executive Liability Managers February 2011 - January 2012
First Capital AWIS LLC July 2010 - January 2011
AWISgroup - Arrowhead Wholesale Insurance Services, LLC April 2008 - July 2010
Arrowhead General Insurance Agency April 1998 - March 2008
Skills
Casualty, Professional Liability, Underwriting, Property & Casualty..., Commercial Insurance, Insurance, Workers Compensation, Commercial Lines, Logistics Management, Brokers, Legal Liability, Umbrella Insurance, Operations Management, General Insurance, Employment Practices..., Excess, Claim
Education
University of San Diego 2011 — 2014
BBA Business Administration, Business
San Diego State University-California State University 1985 — 1989
Bachelor of Arts (B.A.), Social Sciences
Arrowhead General Insurance Agency October 2012 - Present
Zurich Insurance August 2009 - September 2012
Hortica Insurance & Employee Benefits July 2006 - August 2009
Skills
Commercial Insurance, Property & Casualty..., Commercial Lines, Legal Liability, General Insurance, Liability, Casualty, Professional Liability, Insurance, Employment Practices..., Umbrella Insurance, Workers Compensation, Automobile Liability, Field Underwriting, Life Insurance, Insurance Sales, Strategic Financial..., Inland Marine, Excess, Casualty Insurance
Education
University of Kentucky 1982 — 1988
Bachelor of Business Administration (BBA), Business Administration and Management, General
Arrowhead General Insurance Agency May 2015 - Present
St. Lawrence University August 2011 - Present
St Lawrence university August 2011 - Present
Royall & Company June 2014 - August 2014
Pick Family Partnership May 2010 - August 2012
Surfari Surf School April 2009 - August 2012
Skills
Microsoft Office, PowerPoint, Python, Microsoft Excel, Public Speaking, Data Analysis, OS X, Microsoft Word, Java, Eclipse, Programming, Linux, SQL, C, MySQL, JavaScript, C, HTML, French, CSS, LaTeX, Research, Social Media, Customer Service, Teamwork
Education
Saint Lawrence University 2011 — 2015
Bachelor of Science (BS), Computer Science, JR
Currently Unemployed seeking new venture. August 2014 - Present
Central Michigan Inns, Inc July 2012 - August 2013
Combined Insurance Company of America July 2003 - May 2004
Getaway Tours, Inc January 2002 - July 2003
Arrowhead General Insurance Agency February 1999 - April 2001
Arrowhead General Insurance Agency February 1997 - February 1999
Margarita Officials Association July 1988 - July 1998
Arrow Claims Management December 1995 - February 1997
United States Marine Corps April 1981 - May 1985
Skills
Leadership, Management, Customer Service, Program Management, Recruiting, Program Development, Team Building, Microsoft Office, Leadership Development, Strategic Planning, Public Speaking, Access, Microsoft Word, PowerPoint, Inventory Management, Microsoft Excel, Team Leadership, Business Development, Office Administration, Operations Management, Healthcare, Teaching, Negotiation, Contract Negotiation, Social Networking, Nonprofits, Direct Sales, Analytics, Training, Sales, Marketing, Project Management, Communication, Process Improvement, Program Research &..., Team..., Critical..., Works well in team..., Highly organized, Contract negotiating..., Able & eager to learn..., Motivated self-starter, Effective oral and..., Capable of working...
Education
Spring Arbor University 2015 — 2016
Master of Business Administration (M.B.A.), Strategic Leadershp and Organizational Development, GPA 3.05
Baker College 2008 — 2012
Bachelor's Degree, Business Administration, Management and Operations, 3.1
Arrowhead General Insurance Agency April 2015 - Present
Farmers Insurance February 2012 - Present
Farmers Insurance January 2010 - February 2012
AthletixNation June 2007 - December 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Commercial Insurance, Insurance, Property & Casualty..., Quality Assurance, Consulting, Quality Auditing, Analysis, Market Research, Training, Strategic Planning
Education
University of Kansas 2005 — 2009
Bachelor of Science (B.S.), Marketing
Arrowhead General Insurance Agency July 2015 - Present
Arrowhead General Insurance Agency May 2013 - July 2015
Silpada Designs June 2012 - April 2013
Kansas City Missouri Police Department March 2009 - June 2012
Worlds of Fun September 2008 - March 2009
AmerisourceBergen July 2007 - July 2008
Staples October 2005 - July 2007
BG Service Solutions January 2005 - August 2005
BG Service Solutions March 2004 - January 2005
Worlds of Fun April 2001 - October 2004
Skills
Onboarding, Employee Relations, Recruiting, HR Policies, FMLA, Workers Compensation, Employee Benefits, Open Enrollment, Bilingual..., Training, Exit Interviews
Education
Webster University 2004 — 2006
Master's, HR Management and HR Development
Universidad Veracruzana 2002 — 2003
Spanish
University of Missouri-Kansas City 2000 — 2003
Bachelor's, Business Administration and Spanish
Berkley Design Professional Underwriters (A W.R. Berkley Company) April 2013 - Present
Arrowhead General Insurance Agency February 2002 - April 2013
DPIC Companies 1997 - 2002
Utica National Insurance Group 1990 - 1997
Skills
Insurance, Strategic Planning, Property & Casualty..., Claim, Commercial Insurance, New Business Development, Liability, Professional Liability, Workers Compensation, Underwriting, Risk Management, Team Building, Employee Benefits, Brokers, Claims Management, Reinsurance, General Insurance, Legal Liability
Education
State University of New York College at Geneseo 1981 — 1985
Bachelor of Science (B.S.), Marketing/Marketing Management, General
Arrowhead General Insurance Agency May 2011 - Present
Arrowhead General Insurance Agency July 2010 - May 2011
A-Star Staffing, Inc. March 2010 - July 2010
Sedona Staffing January 2010 - March 2010
EMC Insurance Companies December 2008 - October 2009
EMC Insurance Companies February 2008 - December 2008
Express Employment Professionals November 2007 - February 2008
JC Penney 2001 - 2007
Education
University of Kansas 2000 — 2005
Bachelors, Psychology, Economics
Travelers October 2015 - Present
Swett & Crawford, A CGSC Company October 2013 - Present
Arrowhead General Insurance Agency February 2008 - March 2012
Next Wave Insurance Services, LLC May 2006 - February 2008
Education
University of Phoenix 2009 — 2011
Bachelor of Science (B.S.), Communications
John A. Rowland High School 1996 — 1999
General Education
Arrowhead General Insurance Agency August 2005 - Present
Skills
Property & Casualty..., Insurance, Underwriting, General Insurance, Commercial Insurance, Risk Management, Reinsurance, Liability, Process Improvement, Commercial Lines, Brokers, Business Analysis, Analysis, Excess
Education
San Diego State University-California State University 1999 — 2003
Mechanical Engineering
Information & Energy Services, Inc. April 2014 - Present
Pacific Swim October 2011 - May 2014
San Diego Aquatic Club June 2010 - October 2011
A-Star Staffing, Inc. February 2009 - November 2010
Arrowhead General Insurance Agency September 2005 - December 2008
Skills
Microsoft Excel, Teaching, Coaching, Process Improvement, Process Efficiency, Performance Improvement, Event Management, QuickBooks, Enterprise Databases, Time Management, CRM, Event Planning, Customer Service, Social Networking, Training, Fundraising, Analysis, Nonprofits, Management
Education
San Francisco State University 2000 — 2005
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Ardsley Partners June 2007 - Present
Top Honors, Inc. August 2011 - Present
Takkle, now part of Alloy Media September 2005 - June 2007
Arrowhead General Insurance Agency 2002 - July 2005
Cayenta / Soliance Networks / Sempra Energy 1998 - 2002
Skills
Venture Capital, Marketing, Corporate Development, Start-ups, Solar Energy, Product Management, Renewable Energy, IT Strategy, Mergers, Cleantech, Management, Business Development, Energy, Financial Modeling, Private Equity, Product Development, Communications Audits, Alternative Energy, Strategy, Strategic Partnerships, Business Strategy, Entrepreneurship, Fundraising, Wind, Analytics, Green Technology, Portfolio Management, Joint Ventures, Smart Grid, Integration, Finance, Due Diligence, Management Consulting, Energy Policy, Sustainable Energy, Energy Efficiency, Mergers & Acquisitions, International Business, Market Analysis, Project Finance, Executive Management, Competitive Analysis, Photovoltaics, Corporate Finance, Turn Around Management, Business Planning, Business Modeling, Valuation, Strategic Consulting, Emerging Markets
Education
New York University - Leonard N. Stern School of Business 2005 — 2007
MBA, Finance, Economics
University of California, San Diego 1995 — 1999
Physics, Biology, Computer Science and Spanish
Events.com June 2014 - Present
The Active Network September 2009 - June 2014
The Active Network June 2008 - September 2009
The Active Network November 2007 - June 2008
Arrowhead General Insurance Agency March 2004 - November 2007
LogicalisUS December 2003 - March 2004
GERS (Escalate) Retail Systems 1992 - 2003
Skills
Integration, XML, Unix, Java, Scrum, Software Project..., Requirements Analysis, Agile Methodologies, Performance Tuning, SQL, Software Development, HTML, Distributed Systems, Web Applications, Java Enterprise Edition, Spring, Eclipse, Web Services, Java Enterprise..., JavaSE, UML, REST, SOAP, Enterprise Software, Software Design
Education
University of California, San Diego 1988 — 1992
B.S., Mathematics
Align General Insurance Agency, Inc. April 2008 - Present
Arrowhead General Insurance Agency December 1998 - May 2002
Education
San Diego State University-California State University 1984 — 1987
Arrowhead General Insurance Agency September 1996 - January 2015
Electronic Online Systems(Data Trek) February 1995 - August 1996
Skills
Microsoft SQL Server, SQL, Databases, SDLC, Business Intelligence, Agile Methodologies, Integration
Education
University of South Carolina-Columbia 1989 — 1994
BS Business Administration, Management Science
Sound Technologies (VCA Antech) September 2006 - Present
Peregrine Systems 2005 - 2006
eHelp Corporation (Macromedia) 2001 - 2004
Arrowhead General Insurance Agency 1997 - 2000
Skills
Sarbanes-Oxley Act, Revenue Recognition, Financial Reporting, Accounting, Consolidation, US GAAP, Variance Analysis, Forecasting, Internal Controls, Financial Analysis, Process Improvement, Mergers, Cross-functional Team..., Management, Auditing, Strategic Planning, Salesforce.com, Budgets, Fixed Assets, Accounts Payable, Accounts Receivable, Microsoft Excel, Project Management, Due Diligence, Team Building, Business Planning, Payroll, Business Strategy, GAAP, Strategy, Change Management, Microsoft Office, Analysis, Medical Devices, Financial Modeling
Education
University of Phoenix
Masters, Global Management
Arrowhead General Insurance Agency January 2012 - Present
Arrowhead General Insurance Agency January 2010 - January 2012
Renewable Connections April 2008 - December 2009
Arrowhead General Insurance Agency January 2007 - April 2008
Arrowhead General Insurance Agency December 2005 - January 2007
Education
Saint Michael's College 1999 — 2004
BS, Computer Science
ICW Group January 2012 - Present
Arrowhead General Insurance Agency September 2008 - January 2012
Arrowhead General Insurance Agency August 2006 - September 2008
Business Objects July 2005 - August 2006
Skills
Requirements Analysis, Testing, Business Analysis, SSRS, SQL, Databases, XML, Business Objects, Quality Assurance, Business Requirements, Visio, SDLC, Requirements Gathering
Education
University of Phoenix 2010 — 2011
Master's Degree, Information Systems
University of California, Riverside 2001 — 2006
Bachelor's of Science, Electrical Engineering
Law Office August 2009 - February 2015
Arrowhead General Insurance Agency August 2006 - August 2009
Overland Solutions, Inc. June 2002 - June 2006
Law Office October 1998 - April 2002
Texas Mutual Insurance Company August 1992 - May 1998
Skills
Underwriting, Property & Casualty..., Commercial Insurance, Casualty, Commercial Lines, Reinsurance, General Insurance, Strategic Planning, Professional Liability, Legal Liability, Insurance, Umbrella Insurance, Risk Management, Claim, Workers Compensation
Education
Stephen F. Austin State University 1986 — 1990
Finance
San Diego Unified Port District October 2001 - Present
Arrowhead General Insurance Agency 1999 - 2001
ICW Group 1996 - 1999
Skills
Workers Compensation, Risk Management, Property & Casualty..., Claims Management, Claim, Commercial Insurance, Claim Investigation, Liability, Insurance, Legal Liability
Education
University of Phoenix 1995 — 1997
B.S., Business Administration
Alliant Insurance Services June 2015 - Present
Arrowhead General Insurance Agency July 2012 - June 2015
Kiewit October 2011 - July 2012
FASA & Associates February 2010 - February 2011
David Perry & Associates March 2008 - June 2010
Skills
Social Media Marketing, Social Media, Facebook, Social Networking, Training, Payroll, Human Resources, Management, Time Management, Budgets, Accounts Payable, Analysis, Microsoft Excel, Account Reconciliation, Employee Benefits, Accounting, Auditing, Invoicing, Software Documentation, Research, Press Releases, Process Improvement, QuickBooks, ADP Payroll
Education
University of San Francisco 2007 — 2009
B.S., Finance
Irvington
The Hatcher Agency 2014 - Present
Arrowhead General Insurance Agency 2012 - 2014
Zurich Insurance 2009 - 2012
Legend Advisory Corporation 2004 - 2009
Skills
401k, Series 6, Fixed Annuities, Mutual Funds, Retirement Planning, Retirement, Investments, Pensions, Portfolio Management, Defined Benefit, Life Insurance, Insurance, Disability Insurance, Business Relationship..., Series 7, Brokers, Defined Contribution
Education
University of Missouri-Columbia, College of Business
BSBA, Marketing
Arrowhead General Insurance Agency June 2005 - Present
Skills
Business Analysis, Testing, SDLC, Requirements Gathering, Requirements Analysis, Integration, Agile Methodologies, Process Improvement, Scrum, Project Management, Project Engineering, Visio
Education
University of Rajasthan 1997 — 1999
M.Sc
Jai Narayan Vyas University, Jodhpur 1993 — 1996
B.Sc
Project Management Institute
PMP, Project Management
San Diego State University-California State University
Project Management Certificate, Project Management
Sage Software 1999 - Present
Arrowhead General Insurance Agency 1989 - 1999
Skills
SaaS
Education
San Diego State University-California State University
AIG April 2015 - Present
RT Specialty November 2013 - April 2015
Madame Zu Zu's Tea House /Martha's Music LLC June 2012 - September 2013
WJB Enterprises, LLC 2008 - May 2012
Arrowhead General Insurance Agency August 2006 - June 2008
Marsh April 2003 - August 2006
Skills
Account Management, Insurance, Risk Management, Employee Benefits, Workers Compensation, Strategic Planning, Brokers, New Business Development, Professional Liability, Property & Casualty..., Commercial Insurance, Legal Liability, Casualty, Marketing, Underwriting, General Insurance, Marketing Strategy, Business Development, Health Insurance, Umbrella Insurance, Excess, Reinsurance, Commercial Lines, Liability, D&O, Microsoft Excel, Claims Management, Negotiation, Customer Retention
Education
University of Pittsburgh 1997 — 2001
BA, Sociology, Criminology
Arrowhead General Insurance Agency April 2013 - Present
Everest Security Ins. Co. June 1990 - April 2013
Skills
Strategic Planning, Property & Casualty..., Insurance, Commercial Insurance, Casualty Insurance, Management, Risk Management, Liability, General Insurance, Underwriting, Leadership
Education
University of Georgia - Terry College of Business 1986 — 1990
BBA, Risk Management/Insurance
Rodan + Fields Dermatologists October 2012 - Present
3E Company October 2011 - Present
CSA Travel Protection March 2008 - September 2011
Great Basin Internet Services October 2006 - January 2008
Quality Built July 2004 - 2006
Arrowhead General Insurance Agency 1995 - 1999
Skills
Process Improvement, Sales Management, Customer Service, Microsoft Office, Marketing Strategy, Analysis, Management, Team Leadership, Leadership, Contract Negotiation, CRM, New Business Development, Business Development, Program Management, Networking, Training, Business Analysis, Cross-functional Team...
Education
University of California, San Diego 2009 — 2011
Project Management
San Diego State University-California State University 2000 — 2002
BS, Management
Arrowhead General Insurance Agency August 2013 - Present
Arrowhead General Insurance Agency June 2009 - August 2013
Arrowhead General Insurance Agency September 2008 - June 2009
Arrowhead General Insurance Agency June 2007 - August 2008
UCLA Office of residential Life 2003 - 2007
Skills
React-Native, ReactJS, AngularJS, Flux, Web Application..., Applications..., Node.js, Business Analysis, SDLC, Process Improvement, Agile Methodologies, SQL, XML, Vendor Management, Requirements Gathering, Insurance, Requirements Analysis, JavaScript, Property & Casualty..., General Insurance, Management, Underwriting, Integration, Team Building, Databases, Project Management, Risk Management, Program Management, Business Intelligence, Java
Education
University of California, Los Angeles 2002 — 2006
B.S., Mathematics with specialization in Computing
Shamir Insight April 2009 - Present
Arrowhead General Insurance Agency August 2005 - October 2008
Bronson Methodist Hospital 2003 - 2003
Education
Western Michigan University - Haworth College of Business 2000 — 2003
BBA, CIS
University of Miami 1993 — 1997
NA, Architectural Engineering
Alliant Specialty Insurance Services November 2013 - Present
Marsh & McLennan Companies, Inc. January 2011 - November 2013
AmWINS Group August 2008 - March 2010
Arrowhead General Insurance Agency September 1998 - June 2007
Skills
Insurance
Education
San Diego Mesa College
Associate's Degree, Psychology
San Diego State University-California State University
Bachelor's Degree, Psychology
Arrowhead General Insurance Agency September 2014 - Present
Nanyang Institute of Technology September 2012 - Present
Risk Management Solutions (RMS) September 2010 - September 2014
University of Illinois at Urbana-Champaign 2004 - 2010
Santa Fe Institute June 2006 - August 2006
Texas A&M University September 2004 - June 2006
City University of Hong Kong 2003 - 2004
Earthquake Disaster Prevention and Mitigation Research Center 2000 - 2003
Education
University of Illinois at Urbana-Champaign 2006 — 2010
Doctor of Philosophy (Ph.D.)
Broadcom December 2014 - Present
CarFinance.com August 2013 - November 2014
Hyundai Capital America December 2012 - August 2013
Fisker Automotive July 2011 - December 2012
DealerSocket January 2011 - July 2011
DealerSocket December 2009 - January 2011
LPL Financial June 2007 - December 2009
Arrowhead General Insurance Agency December 2006 - May 2007
Skills
Project Management, Business Analysis, Business Process Mapping, Project Planning, Agile Project Management, Business Process..., Scrum, Process Redesign, SAP Project Management, Process Optimization, MS Project, PMO, SAP Logistics, Workflow, SharePoint, ERP, Management, Cross-functional Team..., SDLC, Software Project..., Business Intelligence, Business Process, Visio, Requirements Analysis, Integration, Software Documentation, SAP, Leadership, CRM, Process Improvement, Agile Methodologies, Start-ups, Program Management, Enterprise Software, Strategic Planning, Salesforce.com, Team Leadership, Software Development, Microsoft Project
Education
University of Nevada-Reno 2001 — 2006
Bachelor of Science, Information Systems
Arrowhead General Insurance Agency April 2013 - Present
Alliant Insurance Services May 2012 - April 2013
Whole Foods Market April 2006 - May 2012
Skills
Customer Service, Inventory Management, Merchandising, Retail, Microsoft Excel, PowerPoint, Microsoft Word, Outlook, Recruiting, Microsoft Office, Sales, Event Planning, Accounting, Management, Budgets
Education
San Diego State University-California State University 2006 — 2011
Bachelors, Accounting
Beverly Hills High
Arrowhead General Insurance Agency October 2012 - Present
Zurich North America October 2006 - October 2012
American E&S March 2006 - September 2006
Zurich North America July 2001 - March 2006
Skills
Property & Casualty..., Commercial Insurance, Insurance, Brokers, Casualty, Workers Compensation, Commercial Lines, Liability, Health Insurance, Sales Management, Account Management, New Business Development, Leadership, Sales
Education
UC Berkeley 1991 — 1995
Bachelor of Arts (BA), History
Gen Re February 2014 - Present
Innovative Interactive Insurance Solutions, LLC July 2010 - Present
Total Program Management, Inc June 2008 - April 2010
Arrowhead General Insurance Agency August 2005 - May 2008
Arch Insurance Group January 2003 - July 2005
Trenwick America Reinsurance Corporation, Canterbury Financial Group June 1996 - December 2002
Chubb & Son Group of Insurance Companies May 1994 - June 1996
Aetna Life & Casualty May 1980 - May 1994
Skills
Casualty, Underwriting, Reinsurance, Workers Compensation, Property & Casualty..., Commercial Lines, General Liability, Risk Management, Excess, Brokers, Umbrella, Employee Benefits, Health Insurance, New Business Development, Legal Liability, Insurance, Professional Liability, Commercial Insurance, Liability, Claim, Claims Management, General Insurance, Employment Practices..., Umbrella Insurance, Life Insurance, Captives, Litigation Management, Inland Marine, D&O, Disability Insurance, Sales Operations, Sales Management, Casualty Insurance
Education
University of Pennsylvania 1976 — 1980
BA Sociology of Busines Relations, Sociology
Kingswood - Oxford School 1972 — 1976
NXGEN Payment Services April 2013 - Present
NXGEN Payment Services March 2012 - April 2013
NXGEN Payment Services October 2010 - February 2012
Kore Pilates March 2009 - May 2010
Arrowhead General Insurance Agency February 2007 - June 2009
Skills
PowerPoint, Microsoft Excel, Microsoft Office, Customer Service, Strategic Planning, Marketing, Analysis, Project Management, Team Building, Team Leadership, Coaching, Program Management, Business Analysis, Human Resource..., Global Human Resources..., Benefits Management, Employee Relations, Strategic HR, Training, Sales Management, Sales, Account Management, Payment Card Processing, B2B, Merchant Services, New Business Development, Management, Marketing Strategy, Negotiation, Event Planning, Public Speaking, Strategy, Leadership, Strategic Partnerships, Business Development, Human Resources, Onboarding, Payroll, Customer Retention, Social Media, Talent Acquisition, Business Strategy
Education
The University of Montana - School of Business Administration 2010 — 2013
Masters of Business Adminstration, Master of Business Administration
University of Washington 2002 — 2006
Bachelor of Arts in Psychology
Arrowhead General Insurance Agency 2004 - 2008
Education
San Joaquin Delta College
Associate of Arts (A.A.), Business Administration and Management, Transportation
Thomas Jefferson High School 1960 — 1961
High School Diploma, 12
Lisbon Community School 1949 — 1960
11
Arrowhead General Insurance Agency May 2011 - Present
Cymetrix May 2008 - May 2011
Skills
SSRS, SQL, SSIS, Project Management, Six Sigma, Access, Process Improvement, Business Intelligence, Data Warehousing, Microsoft SQL Server, Data Analysis, Business Analysis, Healthcare Information..., Analysis, Data Modeling, Visual Basic, Technical Leadership, Team Leadership, Hiring Personnel, MS Reporting Services, MS Integration Services, Databases, Software Development, ETL
Education
University of California, San Diego 1996 — 2000
BA, Economics
Midwestern Insurance Alliance January 2012 - Present
Atlas General Insurance Company April 2009 - January 2012
Arrowhead General Insurance Agency December 2003 - April 2009
Skills
Underwriting, SQL, Risk Management, Financial Analysis, Access, Customer Service, Analysis, Insurance, Workers Compensation
Education
UCSD 1998 — 2002
BS, Cognitive Science
Aon Hewitt August 2011 - Present
Arrowhead General Insurance Agency September 2010 - February 2011
Skills
Actuarial, Actuarial Consulting, Actuaries, Actuarial Exams, Defined Benefit, Data Analysis, Actuarial Science, Valuation
Education
University of California, San Diego 2007 — 2011
B.S., Applied Mathematics
Westwood High School 2004 — 2007
La Salle College
Arrowhead General Insurance Agency September 2012 - Present
Arrowhead General Insurance Agency November 2010 - September 2012
Websense December 2006 - October 2010
Education
University of California, San Diego
ICW Group February 2012 - Present
Arrowhead General Insurance Agency May 2007 - February 2010
Arrowhead General Insurance Agency November 2005 - May 2007
Arrowhead General Insurance Agency July 2005 - November 2005
Education
San Diego Mesa College 1981 — 1982
Music & Child Development
Clark County School District 8th Grade TeacherNevada Virtual AcademyAugust 2011 - Present
Tower Hill Insurance Group October 1999 - August 2001
Arrowhead General Insurance Agency March 1998 - October 1999
Skills
Literacy
Education
Nova Southeastern University
Master of Science, Educational Media
San Diego State University-California State University
Bachelor's Degree, English
Arrowhead General Insurance Agency July 2007 - Present
Arrowhead General Insurance Agency 2006 - 2007
Arrowhead General Insurance Agency 2005 - 2006
Education
San Diego State University-California State University 1987 — 1989
Bachelor of Science (B.S.), Marketing
San Jose State University 1985 — 1987
Norman Arroyo Photography February 2005 - Present
City of San Diego September 2001 - June 2009
Arrowhead General Insurance Agency April 2000 - May 2001
Education
San Diego Mesa College
Southwestern Community College
San Diego Padres January 2013 - Present
Arrowhead General Insurance Agency January 2001 - January 2013
Skills
CPA
Education
San Diego State University-California State University 1989 — 1994
Accounting
Azunia Tequila July 2015 - Present
NW Surgical Sales January 2015 - July 2015
Entercom June 2012 - March 2015
Navistar Inc June 2006 - September 2012
Farwest Steel Corp February 2004 - December 2005
Arrowhead General Insurance Agency April 2002 - November 2003
Skills
Training, Marketing Strategy, Account Management, Sports, Sales, Customer Service, Social Media, New Business Development, Strategic Planning, Marketing, Social Media Marketing, Social Networking, Advertising, Event Planning, Event Management, Marketing Communications, Facebook, Media Relations, Negotiation, Management, Public Speaking, Leadership, Sponsorship, B2B
Education
University of Oregon 1992 — 1996
Bachelor of Science (BS), Sociology
Arrowhead General Insurance Agency 2007 - 2012
Skills
Time Management, Data Entry, Invoicing, Healthcare, Outlook, Health Information..., Spreadsheets, Microsoft Excel, Microsoft Word, Medical Billing, Microsoft Office, PowerPoint
Education
Kaplan College 2013 — 2014
Diploma, Medical Billing and Coding
University of Phoenix 2009 — 2011
Associates of Arts, Health Care Administration
Bremerton High School 1986 — 1988
High School Diploma
Arrowhead General Insurance Agency
Skills
Property & Casualty..., General Insurance, Underwriting, Casualty, Commercial Insurance, Insurance, Claim, Life Insurance, Professional Liability, Health Insurance, Workers Compensation, Legal Liability, Liability, Umbrella Insurance, Reinsurance, Brokers, Casualty Insurance, Commercial Lines, Employment Practices...
Education
St. John's University
Arrowhead General Insurance Agency December 2014 - Present
Skills
Customer Service, Microsoft Excel, Microsoft Word, Management, PowerPoint, Public Speaking, Research, Leadership, Strategic Planning, Project Management
Education
University of Missouri-Columbia 2014 — 2017
Master's Degree, Public Health
University of Missouri-Kansas City 2007 — 2014
Bachelor's Degree, Chemistry