Arvato Services
Industry: Company
DescriptionArvato is a global services company headquartered in Gütersloh, Germany. Its services include customer support, information technology, logistics, and finance. The history of Arvato goes back to the printing and industry services division of Bertelsmann; the current name was introduced in 1999. Headquarters: Gütersloh, Germany Revenue: 3.84 billion EUR (2016) Parent organization: Bertelsmann Number of employees: 68,463 (2016) Founded: July 1, 1999 Subsidiaries: Arvato Entertainment, DeutschlandCard GmbH,
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Arvato Services Employees
Logi Analytics 2014 - Present
Molina Healthcare 2011 - 2014
CareFusion 2007 - 2011
LogiNet Inc 2006 - 2008
Arvato Services 2006 - 2007
Long & Foster Companies 2004 - 2006
Spherix 2003 - 2004
Rapidigm 2000 - 2003
Various Companies 1994 - 2000
Skills
Enterprise Architecture, Software Development, Project Management, Program Management, Process Improvement, Vendor Management, E-commerce, Start-ups, SDLC, Business Intelligence, IT Strategy, Product Management, Agile Methodologies, Business Development, Leadership, Requirements Gathering, Web Applications, Pre-sales, Integration, IT Management, Cloud Computing, Solution Architecture, Solutions Marketing, Mobile Solutions, Analytics, Strategy
Education
Virginia Polytechnic Institute and State University
Masters, Information Technology
University of Mumbai
Bachelors of Science, Physics
Digitalia March 2006 - October 2011
Allied Testing March 2010 - March 2011
IBM January 2008 - January 2009
Arvato Services April 2006 - December 2006
TeleTech February 2005 - December 2005
Skills
Unix, Test Planning, Test Cases, OS X, HTML, Requirements Analysis, Web Development, Manual Testing, Regression Testing, CSS, Agile Methodologies, Linux, MySQL, Quality Assurance, Quality Center, Software Quality..., Testing, Windows
Education
Universidad de Buenos Aires / UBA 2006 — 2008
Computer Science
Arvato Services August 2014 - Present
arvato August 2013 - July 2014
Trayectos September 2011 - October 2012
Houdini Group Ltd 2009 - 2010
Inalco - Chevrolet December 2008 - May 2009
Skills
Digital Marketing, Advertising, Public Relations, Marketing Strategy, Social Media, Spanish, KAM, Marketing Communications, Management
Education
University of Nevada 2010 — 2011
English as a Second Language
Universidad Nacional Andrés Bello
Bachelor of Business, Advertising
Universidad Nacional Andrés Bello
Masters, Commercial Communications & Strategic Creativity
Biblio February 2013 - Present
Arvato Services December 2011 - December 2012
arvato systems August 2011 - December 2011
The House of Insurance May 2006 - August 2011
Skills
Account Management, Customer Experience, Customer Satisfaction, Team Management, Customer Service, Web Commerce, Social Media Strategist, Corporate Blogging, HTML
Education
University of North Carolina at Asheville 2006 — 2011
Bachelor of Arts (B.A.), Political Science
UNC in DC 2008 — 2008
JB Media
University of Essex
Bank of the West September 2014 - Present
Deloitte & Touche November 2010 - September 2014
KPMG LLP August 2007 - November 2010
Arvato Services February 2007 - June 2007
Skills
Oracle GRC Controls, Oracle GRC Manager, Software Implementation, Business Process, Change Management, IT Audit, Project Planning, CISA, CISSP, ERP, Oracle E-Business Suite, Auditing, Management Consulting, Security, Internal Audit, SDLC, Program Management, Information Technology, Business Analysis, Management, Risk Management
Education
University of Southern California 2005 — 2007
MS, Industrial Engineering
University of Mumbai 2000 — 2004
BE, Computer Engineering
Flex-n-Gate Corporation July 2012 - Present
BRP July 2007 - July 2012
Arvato Services January 2007 - July 2007
Foxconn March 2003 - December 2006
Skills
Analysis, Problem Solving, Research, Project Planning, Team Management, Programming, Integration, Manufacturing, Lean Manufacturing, Engineering, Electronics, Testing, Team Leadership, Program Management, Critical Thinking, Seis Sigma
Education
University of Illinois at Urbana-Champaign 2014 — 2016
Master of Business Administration (M.B.A.)
Instituto tecnologico de chihuahua 2000 — 2005
Electronics Engineer, Instrumentation
Acushnet Company February 2005 - Present
arvato services 2001 - 2005
Avery Dennison April 1997 - December 2000
Talbots 1990 - 1997
US Army 1984 - 1989
Skills
Logistics, Supply Chain, Supply Chain Management, Warehousing, Operations Management, Process Improvement, Cross-functional Team..., Leadership, Change Management, Project Management, Continuous Improvement, Inventory Management, Supply Chain..., Product Management, Six Sigma, Business Process..., Team Leadership, Software Project..., International..., Contract Negotiation, E-commerce, Strategic Sourcing, Management, Distribution Center...
Education
University of Massachusetts Dartmouth 1996 — 2000
MBA, Business
Worcester Polytechnic Institute 1980 — 1984
BS, Industrial Engineering
attoneys on Demand May 2014 - Present
Arvato Services April 2001 - January 2013
Electro Rent Corporation November 1998 - April 2001
Skills
Accounting, Psychology, Foreign Languages, Leadership, Management, Customer Satisfaction, Teamwork, BPO, Operations Management, Workforce Management, Training, Process Improvement, Contact Centers, Outsourcing, Call Centers, Quality Assurance, Quality Management, Shipping Systems, International Shipping, Order Management, Order Fulfillment, Purchase Orders, Purchase Requisitions, Team Management, Team Building, Staff Development, Curriculum Development, Customer Service, Vendor Management
Education
Cal State Northridge 2012 — 2014
Business Administration and Management, General
University of Phoenix 2001 — 2002
AA, International Business Relations
Novitek International, Cryptag International, Explore Action Québec September 2012 - Present
Novitek International September 2011 - January 2012
Arvato Services February 2010 - July 2010
Skills
Active Directory, Windows, Windows Server, SQL, Linux, Microsoft SQL Server, MySQL, Microsoft Exchange, TCP/IP, SharePoint, Firewalls, Cisco Technologies, VPN, Backup & Restore, VLAN, SSH, SSL, DNS management
Education
Institut des technologies de l’information - Collège de Maisonneuve 2011 — 2013
AEC, Network and System Administration/Administrator
Université du Québec à Trois-Rivières 2006 — 2009
Master of Science (MSc), Mathematics and Computer Science
HSA Bank, a division of Webster Bank, N.A. February 2015 - Present
Shannon Specialty Floors October 2013 - December 2014
Arvato Services October 2011 - October 2013
HSBC July 2006 - May 2009
HSBC February 2004 - July 2006
HSBC July 2002 - February 2004
HSBC August 2001 - July 2002
Kensington International August 2000 - July 2001
Sierra Inc February 1999 - August 2000
Skills
Management, Banking, Risk Management, Integrity, Financial Analysis, Credit, Finance, Loans, Compensation & Benefit, Access, Training, Time Management, Software Documentation, Compensation Structures, Microsoft Excel, Sales, Forecasting, Employee Benefits
Education
Universidade Federal de Santa Catarina
University of Wisconsin-Parkside
PwC September 2014 - December 2014
PwC August 2010 - September 2014
Arvato Services 2006 - 2007
TP Software Technology (Shanghai) Co., Ltd 2004 - 2006
eSOON 2002 - 2003
Skills
Business Analysis, Business Development, Financial Modeling, Financial Analysis, Business Strategy, Accounting, Process Improvement, Finance, Corporate Finance, Forecasting, Risk Management, Strategic Financial..., Managerial Finance, Analysis, Management, Financial Reporting, Auditing, Data Analysis, Microsoft Excel, Project Management, SAP, Business Process..., Budgets
Education
University of South Carolina - The Moore School of Business 2007 — 2009
MBA, Finance
Arvato Services June 2015 - Present
Concentrix January 2015 - June 2015
At QBE November 2005 - January 2015
Qwest March 1988 - October 2005
Skills
Process Improvement, Problem Solving, Strategic Planning, Call Center, Business Process, Customer Service, Insurance, Leadership, Recruiting, Vendor Management, Training, Business Process..., Performance Management, Team Building, Change Management, Call Centers, Business Analysis, Management, Sales, Team Leadership
Education
University of Phoenix
B.S., Business Administration
Raymond Chabot Grant Thornton November 2014 - Present
Raymond Chabot Grant Thornton March 2013 - November 2014
Staples Advantage June 2012 - March 2013
CSC - Computer Sciences Corporation January 2012 - June 2012
Sitel October 2008 - December 2011
Sitel March 2007 - October 2008
Arvato Services December 2006 - March 2007
Sitel November 2005 - December 2006
Dell March 2005 - December 2006
Skills
Offshore Outsourcing, IT Service Management, ITIL v3 Foundations..., Service Desk, IT Service Delivery, Call center start-up, ITIL, Project Management, PMP, Incident Management, Training Delivery, KPI Dashboards, KPI Implementation, Project Coordination, BMC Remedy, Octopus, Gestion des incidents, Management services IT, Centre de services, Gestion de projet
Education
Université du Québec à Montréal
Master's degree, Project Management
Université du Québec à Montréal
Programme cours en gestion de projet, Gestion de projet
Ecole superieure en ingénierie de l'information telecommunication et management
Bachelor of Applied Science (B.A.Sc.)
Lycée El Wha
Baccalauréat, Sciences exprimentales
Arvato Digital Services August 2011 - Present
Arvato Digital Services August 2008 - August 2011
Arvato Services April 2004 - January 2006
Skills
Customer Relations, SAP, Microsoft Office, SAP R/3, Business Process..., Cost Savings, Social Media, Campaign Management, Logistics, Management, Customer Service, Vendor Management, Operations Management, Call Center, Service Delivery, Team Leadership, CRM, Change Management, Contact Centers, Analysis, Business Analysis, Project Planning, Project Management, Supply Chain Management, SAP CRM, Customer Experience, Outsourcing, Process Improvement, Workforce Management, Quality Assurance, Team Management, Customer Satisfaction, Call Centers, Program Management, Offshoring, BPO
Education
University of California, Los Angeles 2006 — 2007
Architecture
University of Phoenix 2004 — 2007
BS, Business/Marketing
Arvato Services January 2003 - Present
Arvato Digital Services 2003 - Present
Education
University of Kentucky 1969 — 1973
Aeronet, Inc. September 2015 - Present
Sedaa Corp August 2014 - August 2015
Three Way Logistics July 2005 - January 2014
Arvato Services August 2003 - May 2005
Solectron May 2000 - July 2003
BHP Billiton October 1998 - May 2000
Skills
Transportation, LTL, Account Management, Transportation..., Freight, Air Freight, Supply Chain Management, Logistics, Freight Forwarding
Education
University of Phoenix 1995 — 1996
Business Administration and Management, General
EMT
Arvato Services 2015 - Present
AETNA health 2014 - 2015
CVS Caremark Corporation September 2013 - June 2014
Verifications, Inc. July 2012 - April 2013
Bank of America November 2009 - July 2012
Express Scripts January 2009 - November 2009
Affiliated Computer Services February 2000 - August 2004
Skills
Vendor Management, Six Sigma, Change Management, Business Analysis, Employee Relations, IT Management, PMP, Team Management, Call Center, ITIL, Operations Management, Human Resources, IT Service Management, Sourcing, Program Management, Project Management, Team Building, Business Process..., Offshoring, IT Strategy, Salesforce.com, Project Planning, Relationship Management, Budgets, Team Leadership, Outsourcing, SAP, Portfolio Management, Talent Management, Applicant Tracking..., Recruiting, Service Delivery, SDLC, Training, PMO, Talent Acquisition, Management, Process Improvement, Project Portfolio..., BPO, Business Process, Business Development, Account Management, Strategic Planning, Customer Service, Risk Management, Banking, Cross-functional Team..., Sales, Access
Education
University of Phoenix 1996 — 1998
B.S., Business Management
University of Phoenix 1994 — 1998
Bachelor of Science (B.S.), Business Managment
Microsoft January 2014 - Present
PoeticMoments.com January 2000 - Present
Microsoft May 2011 - January 2014
Arvato Services January 2008 - May 2011
Dickson Realty July 2004 - December 2007
United States District Court for the Eastern District of California November 1997 - February 2000
Skills
Process Improvement, Six Sigma, Training, Leadership, Customer Service, Program Management, Policy, Publishing, Proposal Writing, SOX Compliancy, Legal Compliance, Risk Assessment
Education
University of Nevada-Reno 1990 — 1994
BA, Social Psychology
University of Nevada-Reno 1990 — 1994
BA in Social Psychology , Social Psychology emphasizing in human interaction
Microsoft October 2014 - Present
arvato Services January 2014 - October 2014
arvato systems May 2012 - December 2013
arvato systems October 2011 - May 2012
arvato systems September 2010 - October 2011
arvato systems September 2010 - October 2011
Rollan Melton Elementary School PFA 2002 - 2005
Placer Insurance Agency 1990 - 1997
Placer Insurance Agency 1990 - 1997
Placer Insurance Agency 1990 - 1997
Skills
Customer Service, Financial Analysis, Public Speaking, Leadership, Event Management, Management, Process Improvement, Project Planning, Project Management, Business Process..., Account Management, Business Development, Business Intelligence, Program Management, Team Leadership, Vendor Management, Business Analysis
Education
University of California, Los Angeles 1983 — 1986
B.A., Art History
Norco HS 1981 — 1983
MAAC Howrah January 2012 - May 2014
Jewelry World October 2009 - December 2011
Arena Animation July 2007 - August 2008
Vertex Solutions International Ltd November 2005 - May 2007
Arvato Services January 2005 - October 2005
Skills
Analyzing Information, Verbal Communication, Managing Processes, General Consulting..., Sales & Marketing, Team Leadership, Corporate Communications, Strategic Negotiations, Planners, Public Diplomacy, Expert Communicator, Business Planning, Multi-Cultural Team..., Maya, 3D Studio Max, Microsoft Office, Data Entry
Education
University of Barkely 2009 — 2011
Master of Business Administration (MBA), Business Administration and Management, General
University of Calcutta 2003 — 2006
B.Com, Accounts
Calcutta Girls High School 1989 — 2003
High School
Wheels Financial Group, dba 800LoanMart January 2008 - Present
Arvato Services June 2007 - August 2007
Skills
ASP.NET, C#, AJAX, WCF, ADO.NET, SSRS, ASP.NET MVC, SQL 2008, HTML, JavaScript, Entity Framework, VBScript, Web Services, T-SQL, Microsoft SQL Server, Software Development, .NET, MVC, jQuery, Design Patterns, XML, Distributed Systems, Visual Studio, WPF, Databases, Agile Methodologies
Education
University of Southern California 2006 — 2008
Master of Science (M.S.), Computer Science
University of Pune 2000 — 2005
Bachelor of Engineering (B.E.), Information Technology
C.C.Shah