Certegy Company
Certegy was a public corporation created in 2001 when Equifax spun off their payment services division. The corporation had two divisions of its own: check verification and credit cards. In September 2005, a merger with Fidelity Information Services, a subsidiary of Fidelity National Financial, was announced. Customer service: 1 (866) 544-0234 Headquarters: St. Petersburg, FL Founded: 2001 Parent organization: FIS
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Certegy Employees
Certegy August 2007 - December 2010
Granite School District September 2000 - May 2007
Skills
Highly motivated..., Time Management, Supervisory Skills, Phone Etiquette, Friendly Personality, Troubleshooting, Conflict Resolution, Customer Escalation..., Teaching, Research, Teamwork
Education
Salt Lake Community College 2011 — 2013
Certificate of Proficiency, Computer Support Specialist
Kass, Shuler, Solomon, Spector, Foyle & Singer, P.A. September 2011 - Present
Florida Supreme Court January 2011 - May 2011
Certegy November 2006 - September 2008
Education
Barry University - Dwayne O. Andreas School of Law 2008 — 2011
Doctor of Law (J.D.)
Auburn University 2002 — 2006
Bachelor of Arts (B.A.), Political Science and Government
AHN
Hospice of Palm Beach County May 2010 - May 2014
Emergence Corporation August 2008 - September 2009
Tribridge July 2007 - July 2008
ECCI, S2-Technologies February 2004 - September 2005
Certegy November 2002 - February 2004
Contractor April 1998 - November 2002
Richmond County Daily April 1996 - April 1998
Cargill Financial Services March 1991 - March 1995
Skills
Forecasting, Microsoft SQL Server, SSRS, Crystal Reports, Accounting, Business Analysis, Great Plains Software, Process Improvement, Software Documentation, Payroll, Microsoft Dynamics, ERP, Requirements Gathering, Integration, Business Process, Oracle, Project Management, Business Intelligence, Consulting, Business Process..., SharePoint, Software Implementation, Microsoft Dynamics GP
Education
University of Cincinnati College of Business 1987 — 1991
BBA, Accounting, Finance
University of Cincinnati
Bachelors of BBA Accounting and Finance Major
American Family Insurance January 2008 - Present
Park Bank September 2005 - December 2007
Certegy November 2004 - September 2005
Skills
Diamond Grading, Pearl Grading, Sales, Negotiation, Personal Property..., Commercial claims..., Farm/Ranch claims..., Auto claims handling, Auto Claims, Customer Service, Team Building, Outlook, Banking, Customer Satisfaction, Marketing
Education
Edgewood College
Masters of Science, Organizational Development - 2013
Edgewood College
Graduate Certificate in Marketing
Gemological Institute of America
Edgewood College
Bachelor of Business Administration degree, 2007
Global Payments June 2015 - Present
Certegy October 1999 - June 2015
Skills
Gaming, Credit Cards, Sales, Strategic Planning, Product Management, Management, Payments, Project Management, Team Building, Business Development, Electronic Payments, Customer Service, Process Improvement, Risk Management, Sales Management, Training, Operations Management, Account Management, Business Analysis, Strategic Partnerships, Vendor Management, Cross-functional Team..., Debit Cards, New Business Development, Banking, Payment Card Processing, Mobile Payments, Call Centers, E-payments, Payment Systems
Education
St. Petersburg College 1992 — 1996
Kaplan August 2014 - Present
Interactions Marketing 2003 - 2014
Walter Energy July 2011 - August 2013
Across The Nation 2012 - 2013
SunGard July 2007 - December 2010
University of Alabama Registrars Office August 2007 - August 2007
Center for Teaching and Learning January 2003 - July 2007
Wal-Mart Information Systems Division May 2006 - August 2006
Walmart 2006 - 2006
Certegy August 2005 - October 2005
Skills
Customer Service, Project Planning, Software Documentation, Troubleshooting, Microsoft Excel, System Administration, Training, Time Management, Microsoft Office
Education
University of Alabama 2001 — 2007
Bachelor of Science, Business Administration; Management
FIS - Fidelity Information Services August 2014 - Present
FIS - Fidelity Information Services September 2009 - Present
Metavante Corporation/FIS November 2006 - September 2010
Certegy September 2004 - October 2006
Skills
Fraud, Auditing, Training, Management, General Ledger, Time Management, Business Analysis, Process Improvement, Credit Cards, Credit, Call Center, Financial Services, Project Management, Team Leadership, Leadership
Education
Alverno College 2014 — 2016
Bachelor of Business, Business
Madison Area Technical College 2007 — 2014
Associate of Science (A.S.), Business Administration and Management, General
Down For Whatever February 2014 - Present
Cvent November 2009 - February 2014
Swipht Technologies September 2007 - November 2009
Copious January 2005 - August 2007
Certegy August 2003 - May 2004
Skills
Ruby on Rails, Ruby, Ember.js, jQuery, Git, MySQL, JavaScript, Software Development, CSS, PHP, PostgreSQL, Linux, API development, Wizard, HTML, Mac OS X, Windows, Nginx, Flash, Server Administration, Ubuntu, MongoDB, Varnish, Chef, TDD
Education
Portland State University 2002 — 2003
University of Oregon 1996 — 2001
Bachelor of Science (B.S.), Fine/Studio Arts, General
Upon Request October 2011 - Present
Bisk Education September 2006 - September 2011
Block Buster Inc July 2004 - July 2006
Certegy January 2003 - October 2005
Certegy Check Services June 2001 - June 2004
Tech Data distribution s.r.o July 1995 - June 2002
Tech Data Corp. December 1995 - April 2001
United States Air Force, Mac Dill May 1986 - May 1995
Skills
Human Resources, Business Process, Sales Operations, Multi-unit Retail..., Trade Shows, Presentations, Financial Management..., Product Marketing, Product Development, Accounts Receivable, Recruiting, Market Research, Office Administration, PowerPoint, Microsoft Excel, Microsoft Word, Marketing Communications, Collections, Phone Etiquette, B2B Marketing, Video Conferencing, Business Development, New Business Development, Communication, Training, Management, Customer Service
Education
Capella University 2007 — 2009
Master of Business Administration (MBA), Human Resources Management and Services
Capella University 2007 — 2009
MBA, Human Resource Management
Florida Metropolitan University 1996 — 1999
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Florida Metropolitan University 1996 — 1999
Bachelor of Science, Business Management/Marketing
FIS August 2015 - Present
Cardtronics March 2015 - August 2015
FIS 2010 - February 2015
FIS July 2007 - 2010
FIS January 2006 - July 2007
:Certegy July 2000 - January 2006
Equifax October 1999 - June 2000
Skills
Credit Card Processing, Credit Card Transaction..., Business Analysis, Requirements Analysis, Product Design, Product Development, System Integration..., User Acceptance Testing, Credit Bureau, PCI DSS, EMV, Data Mining, Data Analysis, Client Relations, Requirements Gathering, SDLC, Business Process, Credit Cards, Software Documentation, Banking, Process Improvement, CRM
Education
Oakton Community College 1994 — 1997
Business Administration, Management and Operations
First Data Corporation September 2010 - Present
First Data Corporation December 2006 - September 2010
Certegy 2000 - December 2006
Skills
Business Development, Salesforce.com, Merchant Services, Leadership, Product Management, Sales, New Business Development, Payment Card Processing, Sales Management, Team Building, Direct Sales, Debit Cards, Credit Cards, Electronic Payments, Payments, Account Management, Payment Gateways, Management, Executive Management, Strategic Partnerships, Mobile Payments, Gift Cards, Relationship Management, Financial Services, Payment Systems
Education
Sonoma State University 1993 — 1996
Associate's Degree, City/Urban, Community and Regional Planning
Dancing Classrooms Long Island September 2015 - Present
Primerica June 2014 - Present
US Bank 2011 - 2013
FIS 2009 - 2011
FIS 2005 - 2009
Certegy 2002 - 2005
Equifax 1996 - 2001
FDC 1995 - 1996
FDC 1993 - 1995
Education
Stony Brook University 2014 — 2014
Suffolk County Project Management Certficate, CAPM
ADELPHI UNIVERSITY 1981 — 1983
B.B.A, BUSINESS MANAGEMENT/DATA PROCESSSING
J.H. Findorff & Son Inc. August 2011 - Present
Vogel Bros. Building Co. July 2004 - August 2011
Certegy March 1999 - May 2004
Skills
Microsoft Office, Contract Management, Microsoft Excel, Construction Management, Construction, Photoshop, Spreadsheets, Procurement, Subcontracting, Change Orders, Project Bidding, Submittals, Process Scheduler, Pre-construction, Value Engineering, Project Planning, Contractors, Project Estimation
Education
Madison Area Technical College
Fidelity National Information Services July 2010 - Present
JPMorgan Chase 2009 - 2009
JPMorgan Chase 2009 - 2009
Kforce Technology Staffing 2009 - 2009
Fidelity National Information Services 2003 - 2008
Certegy 2000 - 2008
FIS 1998 - 2008
Certegy 1998 - 2008
EDS 2000 - 2003
Watkins Motor Lines 1990 - 1996
Skills
Visio, Business Analysis, CICS, Software Project..., SDLC, COBOL, Fileaid, Project Management, VSAM, Requirements Analysis, Database Design, JCL, Vendor Management, Software Documentation, DB2, Mainframe, Access, ITIL, Databases, Requirements Gathering, Endeavor, IBM Mainframe, Business Requirements, Crystal Reports
Education
University of Central Florida 1971 — 1973
3 Years, Engineering
Time Warner Cable March 2013 - September 2013
Burkes Outlet December 2011 - February 2013
jcpenney August 2008 - December 2009
Certegy July 2007 - August 2008
Skills
Telecommunications, VoIP, Wireless, Call Centers, IP, Broadband, Ethernet, Telephony, MPLS, Troubleshooting, Cisco Technologies, TCP/IP, Network Design, Switches, Computer Network...
Education
Colorado Technical University
Bachelor of Science (B.S.), Information Technology
SCC Soft Computer September 2012 - Present
VeriFone 2007 - 2012
Certegy 2005 - 2007
Skills
Software Development, Java, Integration, Business Analysis, Requirements Analysis, Software Project..., Process Improvement
Education
St. Petersburg College 2009 — 2013
Bachelor of Science (B.S.), Technology Development and Management
IBM February 2001 - Present
Certegy 2000 - 2001
Certegy 1996 - 1999
Lykes Brothers 1995 - 1995
GE Commercial Finance 1990 - 1995
Skills
CMDB, IT Financial Management, Budgeting, Strategic Planning, RFP preparation, Business Case..., internal auditing, service delivery..., Virtualization, Maximo, IT Inventory Management, Configuration Management, Risk Management, Business Case, Internal Audit, Oracle, Budgets, Management, Service Delivery..., Service Delivery, Outsourcing, ITIL, Inventory Management, Business Process..., Six Sigma, RFP, Auditing, Accounting, Project Management, Financial Analysis, Disaster Recovery, IT Service Management, PMO, Vendor Management, Business Analysis, IT Outsourcing, Forecasting, IT Strategy, Leadership, IT Management, PMP, Service Management, Finance, Executive Management, Executive Coaching
Education
GE FSTP Program 1990 — 1992
GE Financial Management Program Certification, GE Financial Management Training Program
Siena College 1986 — 1990
BS Finance, Finance and Accounting
Wisconsin State Department of Revenue August 2007 - May 2010
Sitel March 2006 - February 2007
Certegy June 2005 - March 2006
Skills
Customer Service, Microsoft Excel, Access, Customer Satisfaction, Call Center, Microsoft Office, Data Entry, Microsoft Word, Teamwork, Financial Analysis, PowerPoint, Accounts Receivable, Finance, Call Centers, AS400 system, Retail, Time Management, Inventory Management, MS Excel Pivot Tables, Strategic Planning, Personal Income Tax..., General Ledger, Accounting, Leadership, QuickBooks, Budgets, Bookkeeping, Training, Sales, Process Improvement, Data Analysis, Human Resources, Team Building
Education
University of Wisconsin-Whitewater 2010 — 2012
MBA, Finance/Management
Upper Iowa University 2007 — 2009
BS, Accounting
Madison Area Technical College 2004 — 2007
Associate Degree, Accounting
Université de Lomé 1994 — 1996
Science Economic & Gestion
ACE INDUSTRIAL EQUIPMENT June 2004 - Present
Certegy February 1985 - March 2004
Skills
Financial Reporting, Internal Controls
Education
Universidad Central del Ecuador 1972 — 1982
ACCOUNTANT, Business Administration and Management, General
University of South Florida March 2014 - Present
Fidelity National Information Services February 2008 - September 2011
Fidelity National Information Services August 2006 - February 2008
Fidelity National Information Services August 2005 - August 2006
Certegy August 1999 - August 2005
Equifax Payment Services August 1997 - August 1999
Automation Research Systems December 1993 - July 1997
DRG Industries, INC January 1991 - December 1993
Pfizer (formerly Wyeth/Ayerst Laboratories) January 1990 - January 1991
Skills
Oracle Applications, Oracle SQL, PL/SQL, Microsoft Office, SQL*Plus, SQL, Oracle, Databases, Systems Analysis, Visio, Data Modeling, ETL, Requirements Gathering, Data Warehousing, SDLC, Software Documentation, Requirements Analysis, Integration, Business Analysis
Education
Immaculata College 1985 — 1989
Bachelor of Arts (BA), Mathematics and Computer Science
Koch Business Solutions (KBS) June 2014 - Present
Xerox Consultant Company Inc, a Xerox Company November 2009 - May 2014
Empowered Resources, Inc January 2009 - February 2010
Capgemini March 2006 - January 2009
CTG Healthcare Solutions January 2005 - March 2006
Certegy September 2003 - December 2004
Equifax 1997 - 2002
Computer Sciences Corporation 1996 - 1997
Ernst & Young 1994 - 1996
Dow Corning 1993 - 1993
Skills
Management Consulting, Project Planning, SDLC, Business Analysis, Crystal Reports, Integration, Business Intelligence, Process Improvement, Requirements Analysis, Business Process, Visio, Kronos Timekeeper, Kronos Interfaces, Kronos Advanced..., Kronos Calculated..., Analysis, Agile Methodologies, Databases, Kronos, Training, Software Development, Software Documentation, Testing, PeopleSoft, Management, Program Management, Troubleshooting, IT Strategy, ERP, Outsourcing, SharePoint, Software Implementation, Telecommunications, Requirements Gathering, Vendor Management, Business Process..., IT Management, Software Project..., Enterprise Architecture, SQL, Systems Analysis
Education
Purdue University 1987 — 1993
BS, Computer Information Systems
Dayton Christian High School
IAVI June 2008 - Present
Bright and Sleek Corp May 2006 - June 2008
Certegy February 2005 - April 2006
Skills
Inventory Management, Purchasing, Sales, Customer Service, Outlook, Temporary Placement, Sales Management, B2B, CRM, Microsoft Excel, Budgets, Training, Product Development, Product Marketing, Account Management, Sales Operations, Negotiation, Solution Selling, New Business Development, Direct Sales
Education
Florida International University 2011 — 2013
Bachelor of Business Administration (B.B.A.), International Business
St. Petersburg College 2002 — 2003
Telecare Corporation October 2012 - Present
Fidelity National Information Services (FIS) formerly Certegy September 2004 - January 2012
Certegy October 1996 - September 2004
Skills
Office Management, Inventory Management, Office Administration, Microsoft Office, Travel Arrangements, Staff Management, Staff Supervision, Dependable Team Player, Procedure Development, Report Generation, Organizing Meetings, Staff Training, Executive Level..., Ordering Office Supplies, Multiple Priorities, Highly Detailed, Motivated self-starter, High Organizational..., Highly Reliable, Sales Support, Medical Billing, Outlook, Sales Operations, Leadership, Access, Training, Invoicing, Management, Employee Training, Negotiation, Administrative..., Microsoft Excel, Recruiting, Hiring, Customer Service, Analysis
Education
Azusa Pacific University
Business Administration
Dealer Tire December 2007 - Present
Wells Fargo Auto Finance 2002 - 2007
Certegy 2000 - 2002
Wells Fargo Financial 1996 - 2000
Affiliated Marketing Services 1994 - 1996
Education
San Diego State University-California State University
BS, Finance
Independent Contractor July 2011 - Present
The WorkComp Advisory Group February 2010 - July 2011
Helium Interactive August 2008 - 2011
Paradigm Learning November 2004 - February 2009
Certegy March 2003 - November 2004
Skills
Online Marketing, SEO, Event Planning, Event Management, Web Project Management, Project Coordination, Salesforce.com, Vertical Response, Online Advertising, Marketing
Education
University of South Florida 2001 — 2002
Bachelor of Arts, Communications
Purdue University 1994 — 1997
Communication
Carmel High School 1991 — 1994
The Members Group July 2010 - Present
National Creditors Connection Inc. March 2010 - July 2010
Early Warning Services December 2006 - March 2010
PSCU Financial Services May 2005 - December 2006
Certegy March 2001 - May 2005
Fish Out of Water Productions May 2000 - March 2001
PSCU Financial Services June 1996 - May 2000
Skills
Consultative Selling, Account Management, Strategic Planning, Customer Relations, Contract Negotiation, Risk Management, Process Improvement, Financial Analysis, Credit Card Processing, Loss Mitigation, Credit Cards, New Business Development, Payments, Cards, Financial Services, Debit Cards, Credit, Payment Card Processing, Solution Selling, Electronic Payments, Relationship Management, Mobile Payments, Business Analysis, Salesforce.com, Analysis, Business Development, Portfolio Management, Credit Unions, Sales, Payment Systems, Chip & PIN, Customer Service, Leadership, Vendor Management, Banking, Selling, Customer Satisfaction, Team Leadership, Financial Institutions, Product Management, Executive Management, Analytics, Sales Management
Education
Arizona State University 1992 — 1994
Post-Bac Teacher Certification, Secondary Edcuation
Arizona State University 1988 — 1992
BA, Sociology
Shadow Mountain High School 1984 — 1988
Aflac July 2015 - Present
Aflac December 2013 - Present
Aflac October 2012 - December 2013
Aflac February 2009 - October 2012
TSYS 2006 - 2009
Fidelity Information Services 2003 - 2006
Certegy 2000 - 2003
Equifax 1998 - 2000
Skills
Project Management, SDLC, Vendor Management, Cross-functional Team..., Employee Benefits, Program Management, Customer Experience..., Business Process..., Business Development, Strategic Planning, Consultative Selling..., Management, Budgets, Training, Leadership
Education
The University of Georgia 2014 — 2015
Master of Arts (M.A.), Industrial-Organizational Psychology
University of North Carolina at Charlotte 1990 — 1994
BA, Psychology/Political Science
Citi March 2014 - Present
Sterling Payment Technologies November 2001 - January 2012
Sterling Payment Technologies – Merchant Services November 2001 - January 2012
Certegy August 1998 - September 2001
Certegy August 1998 - September 2001
PMT SERVICES September 1991 - July 1998
PMT SERVICES September 1991 - July 1998
Georgia Bankers Bank September 1989 - August 1991
Skills
Performance Management, Process Improvement, Operations Management, Payment Card Processing, Credit Card Fraud, Credit Card Transaction..., Team Building, Chargebacks, Merchant Services, Leadership, Procedure Development, Underwriting, due diligence, Vendor Management, e commerce, pre paid cards, Debit Cards, Risk Management, point of sale services, mobile payments
Education
Dekalb Technical College
Banking and Financial Support Services
Savana, Inc. November 2013 - Present
Get IT Going, LLC December 2009 - November 2013
Fidelity National Information Services 2007 - 2009
Fidelity National Information Services 2005 - 2007
Certegy 1998 - 2005
Equifax 1996 - 1998
Equifax 1995 - 1996
Equifax 1994 - 1995
Equifax 1993 - 1994
TSYS 1989 - 1992
Skills
Executive Management, Leadership, IT Management, Product Management, Software Development, Credit Cards, Payment Systems, CRM, Vendor Management, Start-ups, Payments, Process Improvement, Software Project..., Electronic Payments, Management, Cross-functional Team..., Business Development, Consulting, Payment Cards, Financial Services, P&L Management, Mergers & Acquisitions, Debit Cards, Banking, Payment Industry, Business Analysis, Information Technology, Project Management, Business Process, Outsourcing, Project Portfolio..., Integration, Systems Conversion, Credit Card Processing, PMO, IT Strategy, SDLC, Business Requirements, Payment Services, Mobile Payments, Program Management, Business Strategy, Change Management, SaaS, Enterprise Software, Business Intelligence, Strategy, Strategic Planning, Requirements Analysis, Relationship Management
Education
TAG CIO Certification
Columbus State University
Computer Science
FIS Global July 2011 - Present
Capital Southern Ventures LLC October 2008 - July 2011
USFSP 2008 - 2011
Fidelity National Information Services March 1986 - September 2008
Certegy 2001 - 2006
Equifax Payment Services 1990 - 1995
Telecredit 1986 - 1990
Education
Emory University - Goizueta Business School 1994 — 1995
Executive Development, Senior Business Management
University of South Florida 1982 — 1984
MBA, Management
University of Miami - School of Business 1973 — 1977
BBA, Accounting/Economics
GM Financial November 2013 - Present
Cash America October 2010 - November 2013
Certegy January 2005 - October 2010
Certegy January 2004 - January 2005
Certegy January 2003 - January 2004
AmeriCredit Financial January 2001 - January 2002
Amaximis Lending L.P January 2000 - January 2001
Skills
Forecasting, Credit, Financial Risk, Business Analysis, Finance, Risk Management, Customer Service, Corporate Finance, Microsoft Office, Microsoft Excel, Performance Management, PowerPoint, Data Analysis, Financial Forecasting, Financial Analysis, Financial Modeling, Analysis, Budgets, Essbase, Financial Services, Mergers, Visio, Financial Reporting, P, Microsoft Word, Outlook, Strategic Financial..., Mortgage Lending, Financial Planning, Income Statement, Management, Portfolio Management, Strategy
Education
Texas Christian University 1996 — 2000
BACHELOR OF BUSINESS ADMINISTRATION, Finance (BBA)
FNFIS January 2014 - Present
Consultant January 2011 - January 2014
PricewaterhouseCoopers December 2005 - December 2010
Certegy August 2004 - December 2005
Movaz Networks April 2001 - August 2004
BroadbandOffice February 2000 - April 2001
Ascend Communications May 1998 - February 2000
Mevatec Communications June 1995 - April 1998
AlliedSignal April 1990 - March 1995
Vitro Corporation September 1987 - February 1990
Skills
Unified Communications, VoIP, CCIE Routing and..., Data Center, CCIE, Cisco Technologies, DNS, Cisco Call Manager, Network Communications, Network Design, VPN, Routing, Firewalls, Network Architecture, Network Engineering, WAN, MPLS, Switches, TCP/IP, Routers, IP, Ethernet, Telecommunications, Security, IT Management, System Deployment, Servers, Integration, Troubleshooting, Networking, OSPF, BGP, QoS, Network Administration, Unix, EIGRP, Cisco Routers, Cisco Nexus, Juniper, Cisco IOS, Cisco Certified, Load Balancing, Infrastructure, Disaster Recovery, Computer Network..., Juniper Technologies
Education
Texas A&M University 1981 — 1985
BS, Electrical Engineering
KerryHaider.com January 2012 - Present
HomeExchange.com December 2013 - Present
IPC Healthcare, Inc. September 2013 - Present
OpenX April 2013 - August 2013
Green Dot Corporation July 2012 - January 2013
Outlook Amusements June 2006 - January 2012
Luxury Link October 2005 - May 2006
Sidebar Design June 2001 - October 2005
Certegy October 2001 - June 2004
Xceed, Inc January 2000 - September 2001
Skills
User Experience, Product Management, E-commerce, Scrum, Agile Methodologies, Product Development, User Interface, Mobile Applications, Analytics, Web Analytics, Strategic Planning, Start-ups, Strategy, Photoshop, SEO, Email Marketing, Behavioral Targeting, Product Lifecycle..., Wire Framing, Interaction Design, Mobile Devices, Axure, CRM
Education
The Ohio State University
BA, Psychology and Art History
Ondot Systems May 2015 - Present
Entrust Datacard April 2005 - May 2015
Certegy November 1994 - April 2005
Equifax Credit Information Services 1988 - 1994
Skills
Debit Cards, Mobile Payments, Credit Cards, Payment Systems, Payments, Payment Card Processing, Electronic Payments, Cards, Credit, Banking, Financial Services, Finance, Vendor Management, Sales, Solution Selling, SaaS, Relationship Management, Sales Process, EMV, Strategic Partnerships, Product Management
Education
The College of New Jersey 1979 — 1980
Rowan College at Burlington County 1977 — 1979
ADP May 2014 - Present
ADP August 2010 - May 2014
ADP May 2006 - July 2010
Certegy February 2002 - May 2006
Konica Minolta May 1999 - February 2002
Skills
Compliance, Business Analysis, Benefits, ADP, HR Consulting, ADP Payroll, Employee Benefits, Recruiting, Salesforce.com, Talent Management, Personnel Management, Employee Training, Human Resources, Management, Cold Calling, Sales, Selling, Sales Presentations
Education
Butler University 1995 — 1999
BS, Marketing
Oswego High School 1992 — 1995
High School
Bank of America June 2006 - Present
Certegy 2003 - 2006
Pitney Bowes 1998 - 2001
Skills
Business Strategy, Banking, Credit Cards, CRM, E-commerce
Education
University of Central Florida 1996 — 2001
Bachelor's, History
Charles Rutenberg Realty RealtorRE/MAX Action FirstMay 2002 - January 2008
Certegy 2000 - May 2002
Skills
Investment Properties, Mortgage Lending, Listings, Short Sales, New Home Sales, Buyer Representation, Townhomes, Sellers, Single Family Homes, First Time Home Buyers, Vacation Homes, SFR, Relocation, Condos, ABR, Foreclosures, REO, e-PRO, Waterfront, Move Up Buyers
Education
Boise State University
Criminal Justice/Law Enforcement Administration
First Citizens Bank June 2015 - Present
Clarifire December 2012 - May 2015
DaVita January 2009 - December 2012
Fidelity National Information Services March 2004 - April 2008
Certegy 2003 - 2006
Aimnet Solutions / Cognizant Technology February 2000 - February 2004
CLEC Consultant 2002 - 2003
City of Tampa 1994 - 1995
Ascom Timeplex 1990 - 1992
Skills
ITIL v3 Foundations..., Enterprise Architecture, Cloud Computing, Virtualization, Data Center, Disaster Recovery, VMware, SDLC, Security, IT Management, ITIL, IT Strategy, Windows Server, Integration, Servers, Network Administration, IT Operations, Visio, Active Directory, Information Security, SQL, Managed Services, Cisco Technologies, System Deployment, Architecture, Requirements Analysis, Infrastructure, SharePoint, Network Security, IIS, Solution Architecture, System Administration, Databases, Enterprise Software, Networking, Switches, HP, Information Technology, Vendor Management, Hardware, IT Service Management, Technical Support, High Availability, Network Architecture, Citrix, Microsoft Technologies, Architectures, Management, Consulting, Business Analysis
Education
University of South Florida 1992 — 1996
Management Informaton Systems
St. Petersburg College 1990 — 1992
AA- Computer Information Systems, CIS
ISB 1980 — 1983
Louise Graham Regeneration Center, Inc. February 2013 - Present
Capital One 2011 - April 2012
NCO Financial Systems/Mercedes Benz Financial March 2008 - May 2010
Bank of America March 2008 - November 2008
Certegy August 2005 - March 2008
Wal-Mart January 1993 - January 2004
Hermans Sporting Goods January 1987 - January 1994
NBC Sports January 1982 - October 1992
DuPont - Kelly services February 1983 - May 1986
Skills
Customer Service, Management, Training, Recruiting, Customer Satisfaction, Human Resources, Sales, Time Management, Process Scheduler, Interviews, Invoicing, Leadership, Team Building, Microsoft Excel, Marketing, Team Leadership, PowerPoint, Inventory Management, Sales Management, Outlook, Social Networking
Education
Lamar University 1980 — 1981
Bachelor of Science Degree, Mass Communications; Broadcast Media
Cecil Community College 1977 — 1980
Associate of Arts, General Studies
North East High School 1972 — 1976
High School Diploma, None
GreenSky Trade Credit February 2012 - Present
TCM Bank, NA November 2011 - March 2012
TCM Bank, NA October 2007 - November 2011
Prevail Consultants, LLC 2007 - 2008
Tier Technologies 2006 - 2007
Fidelity National Information Services 1994 - 2006
Certegy 1994 - 2006
Banknorth Group 1989 - 1994
The Howard Bank 1989 - 1994
Skills
Mergers, Product Development, Customer Relations, Banking, Strategic Planning, Business Analysis, Risk Management, Product Management, Credit, Payments, Operations Management, Business Strategy, P&L Management, Financial Analysis, Portfolio Management, Process Improvement, Change Management, Credit Cards, Compliance, Contract Negotiation, Team Management, Negotiation, Customer Service, Account Management, Competitive Analysis, Budgeting, Vendor Management, Team Leadership, Business Planning, Call Center, Pricing, Program Management, Strategy, Mergers & Acquisitions, Debit Cards, Call Centers, Analysis, Analytics, Management, Credit Risk, Forecasting, Financial Services, Leadership, Business Development, Outsourcing, Business Process..., Start-ups, Executive Management, Business Intelligence, Cards
Education
Tulane University - A.B. Freeman School of Business 1987 — 1989
MBA, Finance and Accounting
Middlebury College 1983 — 1987
B.A., Chemistry
Hillsborough County BOCC - ITS Department February 2013 - Present
Thomas Financial Group March 2008 - February 2013
Hillsborough County November 2004 - March 2008
Certegy February 2004 - November 2004
Comprehensive Home Care May 2003 - October 2003
Thomas Financial Group June 1998 - May 2003
The Clorox Company July 1992 - July 1998
Hillsborough County 1998 - 1998
US Army June 1985 - December 1991
Skills
Project Management, IT Management, Microsoft Exchange, Access, Networking, Network Administration, Microsoft Office, Security, Microsoft SQL Server, Systems Analysis, Cloud Computing, Technical Support, Visio, Windows, Budgets, Windows Server, Android, Inventory Management, Microsoft Technologies, Desktop Support, ERP/CRM, Software Implementation, OnBase, Server Administration, MS Project, Office 365, Lotus Domino/Notes, Report Writing, Crystal Reports, Oracle Application..., SSRS, SQL, PL/SQL, Oracle SQL Developer, Apex Programming, Financial Reporting, Procedure Manuals, End User Training, End User Support, Printer Support, Mobile Devices, Laptops, iPhone, Blackberry Enterprise..., VPN, LAN/WAN, Web Design, HTML, CSS, JavaScript
Education
Florida Metropolitan University 1992 — 1994
BS Business Administration, Business/Information Systems
NCO Professional Development Course 1991 — 1991
Management
Embry-Riddle Aeronautical University 1988 — 1989
general coursework, Business
Central Texas College 1986 — 1988
general coursework, Business
Brandon High 1982 — 1985
General Studies, General Studies
Casino Essentials, LLC October 2014 - Present
First American Bankcard, Inc. November 2010 - October 2014
Certegy 2005 - 2010
Ameristar Casino Resort Spa St. Charles 1993 - 2005
Station Casinos December 1993 - December 1998
Sam's Club 1987 - 1993
Skills
Gambling, Casino, Budgets, Team Building, Analysis, Forecasting, Strategic Planning, Customer Service, Business Strategy, Operations Management, Gaming Industry, Financial Analysis, Hospitality, Team Leadership, Accounting, Hotels, Financial Reporting, Microsoft Excel, Coaching, Project Planning, Executive Management, Management, Internal Controls, Customer Satisfaction, Leadership, Business Planning, Process Scheduler, Training, Account Management, Start-ups, Loyalty Programs
Education
Maryville University of Saint Louis 2001 — 2005
Bachelor's, Business / Accounting
University of Missouri-Saint Louis 1987 — 1992
Business Administration
Amber Rockstar January 2004 - Present
FreightNShipping April 2011 - April 2012
Advanced Protection Technologies July 2007 - December 2010
PMI Tampa Bay July 2009 - October 2010
TWN January 2005 - July 2007
Certegy January 2004 - January 2005
Skills
Photoshop, Proficient in InDesign, Illustrator, Dreamweaver, Advertising, Graphic Design, CSS, Flash, Marketing, Visio, Project Management, Microsoft Excel, PowerPoint, Logo Design, Leadership, QuarkXPress, Outlook, Marketing Strategy, Customer Service, Team Building, Sales, Social Media, Microsoft Office
Education
Keller Graduate School of Management of DeVry University 2007 — 2009
Master of Project Management
DeVry University 2002 — 2005
Bachelor of Science in Technical Management, Marketing
International Academy of Design 2002 — 2003
Associate of Arts and Sciences (A.A.S.), Graphic Design
PODS May 2005 - Present
PODS May 2005 - August 2012
Talk America 2004 - 2005
Certegy 2002 - 2003
Special Data Processing 1997 - 2002
Skills
Coaching, Strategic Planning, Operations Management, Team Building, Training, Customer Service, Performance Management, Human Resources, Management, Recruiting, Public Speaking, Employee Relations, Software Documentation, Leadership, Call Centers, Sales, Customer Satisfaction, Process Improvement, Organizational..., Employee Training, Onboarding, Change Management, Employee Engagement, E-Learning, Talent Management, Leadership Development, Talent Acquisition, Succession Planning, Workforce Planning, Training Delivery, Interviews, New Hire Orientations
Education
St. Petersburg College 2010 — 2013
Bachelor of Science (BS), Management and Organizational Leadership
St. Petersburg College 1998 — 2000
Associate of Arts (AA)
Fidelity National Information Services August 2012 - Present
Fidelity National Information Services April 2011 - August 2012
Fidelity National Information Services August 2009 - April 2011
Fidelity National Information Services February 2006 - August 2009
Certegy January 2003 - February 2006
Netzee, Inc. April 2001 - January 2003
Skills
SDLC, Agile Methodologies, Software Project..., Payment Systems, Integration, SQL, Unix, Requirements Gathering, Software Development, PL/SQL, Requirements Analysis, Agile Project Management, Scrum, Software Design, Microsoft SQL Server, Web Services, .NET, IT Management, Web Applications, MS Project, Quality Center, TFS, Business Process, Product Management, IIS, Software Engineering, Business Requirements, Visual Studio, XML, IT Strategy, Software Documentation, SOA, Visio, Enterprise Architecture, Project Management, Business Analysis, SharePoint, Database Design, Microsoft Project
Education
Georgia State University
Pharmacy OneSource July 2006 - Present
Certegy 2000 - April 2006
Ridge Motor Inn 1997 - 2000
Skills
Healthcare Information..., Salesforce.com, Customer Service, Process Improvement, Microsoft Office, Training, Healthcare, Project Management, Leadership, Customer Satisfaction, Account Management, Time Management, PowerPoint, Outlook, Software Documentation, Team Leadership, Management, Data Analysis
Education
Madison Area Technical College 2012 — 2016
Associate's degree, Business Administration and Management, General
Ashland High School
FedEx July 2008 - Present
Certegy 1995 - 2005
Skills
Documentation, Business Analysis, Mainframe, Crystal Reports, Unix Shell Scripting, Oracle SQL, Public Speaking, Data Analysis, Training & Development, Healthcare Information..., Leadership, Microsoft Excel, Oracle, Process Improvement, Requirements Analysis, SDLC, SQL, Software Documentation, Databases, Analysis, Vendor Management, Visio, IT Management, Quality Assurance, Software Project..., Employee Training
Education
Tampa College 1992 — 1994
Masters, Business Administration
Florida Agricultural and Mechanical University 1985 — 1989
B.S, Data Processing Technology
Walmart Labs 2015 - Present
Facebook March 2014 - February 2015
Walmart Labs October 2011 - April 2014
FIS February 2007 - October 2011
Certegy March 2005 - February 2007
Certegy April 2001 - February 2005
Skills
Payments, Risk Management, Project Management, Fraud, Integration, Product Management, Credit Cards, Analytics, Business Analysis, Banking, Vendor Management, E-commerce, Product Development, Cross-functional Team..., Business Intelligence, Software Documentation, Analysis, Management, Enterprise Software, Business Development, Business Strategy, CRM, Testing, Payment Card Processing, Agile Methodologies, Training, Software Project..., Electronic Payments, Financial Risk, Payment Systems, Forecasting, SQL, Strategy
Education
Florida Southern College 2001 — 2001
Troy University in Montgomery 1999 — 2001
MS, Management
Florida Southern College 1997 — 1999
BS, Economics
University of South Florida August 2010 - June 2013
Certegy January 2001 - January 2005
global management consulting January 2000 - January 2001
Barnett Capital Advisors, Inc January 1996 - January 1998
Meeks, Ross January 1994 - January 1996
Skills
Auditing, Financial Analysis, Financial Reporting, Valuation, Analysis, Accounting, Finance, Forecasting, Portfolio Management, Management, Budgets
Education
University of Florida 1998 — 2000
Master, Business Administration; Finance and Decision and Information Sciences
Jacksonville University
Bachelor of Arts, International Studies
FIS July 2013 - Present
EMV Migration Forum 2012 - Present
Fidelity National Information Services 2006 - December 2013
Certegy 1998 - January 2009
Certegy Check Services August 1998 - 2009
Equifax Check Services March 1995 - June 2000
Telecredit Service Corporation August 1988 - August 1992
TeleCredit 1988 - 1992
Telecredit Service Corporation October 1985 - August 1988
Skills
Credit Cards, Product Management, Electronic Payments, Mobile Payments, Debit Cards, Strategic Partnerships, Payments, E-commerce, Payment Card Processing, Product Marketing, Lead Generation, New Business Development, Marketing, Brand Management, Business Development, Sales Process, Strategy, Financial Services, Corporate Communications, Solution Selling, Sales, Competitive Analysis, Vendor Management, Leadership, Banking, Advertising, Executive Management, Trade Shows, Account Management, Customer Acquisition, Cards, Analytics, Payment Systems, Business Analysis, Relationship Management, Acquiring, E-payments, Business Strategy, Customer Retention, Payment Gateways, Mobile Commerce, Mobile Banking, Salesforce.com, SaaS, Loyalty Programs, Project Management, Merchant Services, Start-ups, Payment Industry, Executive Reporting
Education
Bowling Green State University 1977 — 1981
BS
First Data Corporation January 2010 - Present
Fidelity Information Services June 2004 - April 2009
Certegy August 1997 - June 2004
Skills
XML, Software Development, Oracle, Java Enterprise Edition, Tomcat, Linux/Unix Admin..., Software Project..., Enterprise Software, Spring Framework, jQuery, Oracle Database, Microsoft SQL Server, Hibernate, RESTful WebServices, Unix Administration, Git, Version One, Full SDLC, Agile Methodologies, SDLC, Databases, Unix, Web Services, SOA, Requirements Analysis, Requirements Gathering, SQL, JavaScript, Shell Scripting, Struts, Testing, Java, JBoss Application Server, Eclipse, REST, Integration, Web Development, JDBC, Enterprise Architecture, Business Analysis, PL/SQL, Scrum, Linux, JSP, Ant
Education
Southern Polytechnic State University 2003 — 2005
Master in Science, Computer Science
DeVry Institute of Technology 1994 — 1997
Bachelor Degree, Computer Science
Braille Works May 2015 - Present
CyberCoders February 2015 - Present
Bloomin' Brands Inc March 2009 - February 2015
Gerdau Ameristeel April 2006 - February 2009
Certegy February 2000 - April 2006
North American Health Care October 1998 - January 2000
Citi 1997 - 1998
EduTech 1994 - 1997
Upgrade Corporation of America 1992 - 1994
ClientLogic / Softbank / Upgrade Corporation of America / UCA / UCA&L 1992 - 1994
Skills
VBA for Excel, Oracle BI Suite EE..., Logical Thinker, Microsoft Office 2007, Report Writing, Help Desk Support, Technical Support, Microsoft Excel, SQL, PMP, ITIL, Access, Microsoft SQL Server, Analysis, Oracle, Visio, Project Management, Time Management, Databases, Management, Security, Training, SDLC, Quality Assurance, Process Improvement, Software Documentation, Testing, Leadership
Education
State University of New York College at Brockport 1988 — 1992
BS, Computer Science
Fidelity Information Services January 2011 - Present
Metavante July 2007 - December 2010
Metavante July 2004 - July 2007
Certegy February 2003 - July 2004
TransFirst May 2000 - February 2003
Skills
Account Management, Banking, Credit Cards, Debit Cards, Electronic Payments, Financial Services, Mobile Payments, Management, Payment Card Processing, Payments, Product Management, Vendor Management, Internet Banking, Payment Systems, Risk Management
Education
Lakeland College 2004 — 2007
Bachelor of Business Administration (BBA), Dual Concentration in Business and Marketing, Graduated Magna Cum Laude
Burnett County September 2013 - Present
Community Referral Agency September 2011 - September 2013
Siren National Golf September 2010 - September 2011
Certegy May 2002 - September 2009
Skills
Non-profits, Public Speaking, Microsoft Office, Social Media, Research, Customer Service, Microsoft Excel, Nonprofits, Management, Human Resources, Leadership
Education
Pine Technical College 1991 — 1992
Diploma, Legal Support Services
Anoka Technical College 1990 — 1991
Transferred, Legal Administrative Assistant/Secretary
CU Engage July 2014 - Present
PSCU Financial Services December 2011 - July 2014
PSCU December 2009 - December 2011
Fidelity National Information Services January 2007 - January 2010
Certegy 2006 - 2007
Certegy 2005 - 2006
Certegy 2002 - 2005
Skills
Relationship Management, Business Relationship..., Marketing Communications, Sales Management, Strategy, Selling, Sales Operations, Sales, Leadership, New Business Development, Management, E-commerce, Product Marketing, Marketing, Banking, Training, Team Building, Analysis, Call Centers, Account Management, Business Analysis, Business Development, CRM, Business Strategy, Credit, Credit Cards, Cross-functional Team..., Customer Engagement, Debit Cards, Direct Sales, Electronic Payments, Financial Services, Internet Banking, Lead Generation, Negotiation, Mobile Banking, Payments, Pricing, Product Management, Sales Process, Salesforce.com
Education
James Madison University 1998 — 2002
Bachelor of Science, Media Arts and Design
Workforce Optimization Solutions October 2008 - Present
OMNI Resource Group, LLC August 2012 - Present
Florida Small Business Development Center of Unv. of South Florida May 2012 - August 2012
Business ROI, Inc. July 2009 - August 2012
Training Program Design Consultant SCORE June 2009 - August 2012
George S May January 2009 - July 2009
Translogic Consulting August 2008 - January 2009
Gevity 2007 - 2008
Certegy March 2004 - July 2007
Translogic Consulting August 1998 - March 2004
Skills
Management Consulting, Business Analysis, Change Management, Performance Management, Process Improvement, Small Business, Coaching, Marketing Management, Team Leadership, Business Process..., Business Planning, Process Engineering, Business Management, Business Process, Management, Strategy, Business Intelligence, Program Management, Operations Management, Project Management, Business Strategy, Supply Chain Management, Financial Analysis, Outsourcing, Six Sigma, Strategic Planning, Entrepreneurship, Executive Management, Consulting, Performance Improvement, Cross-functional Team..., Training, Organizational..., Leadership Development, Business Development, Team Building, Start-ups, Marketing, Sales, Business Transformation, Human Resources, Leadership, CRM, Mergers & Acquisitions, Executive Coaching, Organizational Design, Vendor Management, Call Centers, Strategic Consulting, Competitive Analysis
Education
Clayton State University 1995 — 1996
Continuing Education Certificate in Entrepreneurship - Project Start Up, Entrepreneurship Sponsored by the SBA, A
Butler University 1982 — 1985
MBA, Business Administration, Management and Operations
Indiana University 1973 — 1977
BS, Business / Marketing
Lawrence Central HS 1970 — 1973
GED, Math English Spanish - degree awarded
Excel Health Group January 2015 - Present
HomecareCRM (Acquired by SigmaCare) July 2013 - October 2014
Brightree 2012 - 2013
CRE Secure (Acquired by Control Scan) 2011 - 2012
Paragon Ventures, Inc. 2008 - 2011
West Corporation September 2006 - August 2007
Certegy 2003 - 2006
IJJ Capital 2000 - 2003
Law.com 1999 - 2000
Edgar Dunn & Company 1997 - 1999
Skills
Strategy, Mergers & Acquisitions, Start-ups, Executive Management, Financial Modeling, Strategic Planning, Mergers, Management Consulting, Analysis, Corporate Development, Leadership, Negotiation, Financial Analysis, Due Diligence, New Business Development, Business Analysis, Consulting, Financial Services, Private Equity, Venture Capital, Banking, Acquisition Integration, Contract Negotiation, Valuation, Strategic Partnerships, Business Strategy, Business Planning, Entrepreneurship, Finance, Forecasting, Corporate Finance, Payments, Joint Ventures, Cross-functional Team..., Deal Structuring, Risk Management, Contract Negotiations, International Business, Financial Management, Financial Reporting, Treasury Management, Vendor Contracts, Capital Structure, Operations Management, Business Development, Analytics, Competitive Analysis, Investor Relations, Product Management, Acquisitions
Education
Northwestern University - Kellogg School of Management 1994 — 1997
MBA, Finance, Marketing and Management
University of Pennsylvania 1986 — 1991
BA, Psychology
University of Pennsylvania - The Wharton School 1986 — 1991
BS, Economics, Management
CDI IT Solutions January 2013 - April 2015
Freelance Consultant October 2012 - December 2012
DST Systems September 2008 - September 2012
Freelance Consultant April 2008 - August 2008
HealthPlan Services July 2006 - March 2008
Veredus Corporation July 2006 - April 2007
Fidelity National Information Services February 2006 - February 2006
Certegy August 2003 - January 2006
EDS (acquired by HP in 2008) July 1999 - August 2003
Equifax Payment Services June 1997 - June 1999
Skills
JCL, CICS, Fileaid, COBOL, ISPF, VSAM, DB2, MVS, Mainframe, Endeavor, Databases, z/OS, IBM Mainframe, Batch Processing, SDSF, Easytrieve, SQL, Requirements Analysis, Software Documentation, Testing, OS/390, Requirements Gathering, TSO, IBM Utilities, Syncsort, SPUFI, COBOLII, FTP, NDM, ESP, Xpediter, REXX, Stored Procedures, Strobe Lighting, Endevor, STROBE, TeamTrack, Quickstart, TestBase, DB2 Utilities, Serena Changeman, CA-, Compuware, PKUNZIP
Education
Business Ventures, Inc., Data Processing Training Division 1991 — 1991
Certificate, Business System Programmers
Kazan State University 1973 — 1978
BS + MS, Engineer Geologist/Geophysicist
Digis 2013 - 2014
Beehive Broadband January 2011 - March 2013
Certegy July 1997 - November 2010
Skills
Call Centers, Management, Customer Service, Team Leadership, Customer Satisfaction, Team Building, Customer Experience, Training, Coaching, Telecommunications
Education
Santa Rosa Junior College
High Flying Travel January 2013 - Present
Certegy September 2007 - October 2010
Computer Systems Company September 1995 - January 1998
Sears, Inc December 1993 - August 1995
Cleveland Police Credit Union April 1991 - November 1993
Skills
Data Entry, Microsoft Office, Wordperfect, 10 Key, Customer Service, Microsoft Excel, Microsoft Word, Access, Banking, Windows, Outlook, Sales, Time Management, Telephone Skills, Management, Spreadsheets, PowerPoint, Team Building, Budgets, Customer Satisfaction, Event Planning, Leadership, Marketing Strategy, Social Media Marketing, Coaching, Training, Account Management, Event Management, Project Planning, Social Media, Strategic Planning, Social Networking, Online Marketing, Hospitality, Marketing, Advertising, Marketing Communications, Sales Management, Sales Operations
Education
Fort Hays State University 2012 — 2016
Normandy High School 1985 — 1989
High school diploma
Independent Consultant 2010 - Present
Fifth Third Bank 2006 - 2010
Certegy 2003 - 2006
NYCE Corporation 1998 - 2003
Skills
Strategic Planning, Data Analysis, New Business Development, Relationship Management, Sales, Solution Selling, Strategy, Management, Credit Cards, Electronic Payments, Training, Customer Service, Sales Operations, Debit Cards, Selling, Banking, Payment Card Processing, CRM, Payments, Vendor Management, Finance, Market Research, Merchant Services, Financial Services, Strategic Partnerships, Product Management, Business Development, Payment Systems, Leadership
Education
Berkeley College 2012 — 2014
BS, Health/Health Care Management
Caldwell College
Bachelor of Business Administration (BBA), Business Administration / Management
Berkeley College-Woodland Park
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Performance Matters, Inc April 2011 - Present
Cisco (femto) August 2009 - July 2012
Cisco (iptv) August 2010 - March 2011
TSYS, Inc July 2008 - June 2009
Citigroup April 2007 - May 2008
Certegy February 2005 - April 2007
Verizon May 2004 - February 2005
Jo-Ann Stores Inc December 2003 - February 2004
My Doc Online February 2001 - May 2003
IBM February 2000 - February 2001
Skills
Operating Systems, Windows, VMware, Disaster Recovery, Data Center, Oracle, SQL, DB2, Databases, Linux, Active Directory, Virtualization, Ksh, Vendor Management, Microsoft SQL Server, Visio, HP-UX, Networking
Education
Atlanta Institute of Music 2010 — 2011
Certificate, Drum program
Liberty Theological Seminary 2008 — 2010
M.Div & M.A.R., Religion and Counseling
Beacon College and Graduate School 2005 — 2009
B.A., Biblical Studies
Carousel Industries June 2011 - August 2011
Hilton Worldwide January 2007 - May 2011
Hilton Worldwide January 2007 - May 2011
Certegy September 2008 - January 2009
Skills
Team Leadership, Multitasker, Managerial, Microsoft Office, OnQ, Opera, SalesLogix, Team Motivator, Change Management, Cash Handling, Business Management, C#, Visual Studio
Education
University of South Florida 2008 — 2011
Bachelors, Business Management and Minor in Information Systems Management
St. Petersburg College 2004 — 2008
Associates, General Business
FCCI Insurance Group October 2010 - Present
WAZAGUA, Inc. September 2009 - September 2010
FCCI Insurance Group July 2007 - September 2009
Certegy September 2004 - June 2007
BASF June 2000 - April 2004
Prudential Financial April 1992 - June 2000
Skills
Java, J2EE, Programming, Tomcat, Testing, SQL, Spring, Websphere, Architecture, XML, Databases, SQL Server, Linux, Database Design, Software Development, Eclipse, Windows, CSS, Security, DB2, Business Intelligence, PL/SQL, COBOL, JavaScript, HTML, SOA, AJAX, CICS, Enterprise Architecture, Web Services, Oracle, Powershell, Unix Shell Scripting, Object Oriented Design, JBoss, Web Development, Subversion, OOAD, Application Servers, Ant, Maven, JMS, JUnit, JSP, UML, Apache, Jenkins, Java Enterprise Edition, JBoss Application Server, Web Applications
Education
Chubb Institute for Computer Technology 1985 — 1986
Diploma, Computer Programming
New Jersey City University 1975 — 1979
B.A., Music Education
Spot-On Resumes and Consulting June 2009 - Present
Fidelity National Information Services (FIS) 2004 - 2009
TSYS 2002 - 2004
Certegy 1997 - 2002
Skills
Resume Writing, Professional Services..., Dating Profiles, RFP/RFI Proposals, Gap Analysis, System Integration..., Cover and Thank You..., Executive Bios, Software Project..., Profiles, Temporary Placement, Project Management, Editing, Business Analysis, Leadership, Analysis, Job Search, User Acceptance Testing, Vendor Management, Career Counseling, Public Speaking, RFP, Human Resources, Training, Cover Letters, Strategy, Recruiting, Requirements Analysis, Systems Analysis, Business Process..., Quality Center, Services Marketing, Team Leadership, Software Documentation, Interviews, Requirements Gathering, Proposal Writing, SharePoint, Project Planning, Marketing, CRM, Marketing Communications, SDLC, Integration, Management, Financial Services, Resume, Business Requirements, Consulting
Education
University of Central Florida - College of Business Administration 1985 — 1988
Bachelor of Science (B.S.), Marketing, 3.8
University of South Florida
Master of Business Administration (M.B.A.), Marketing, Statistics, 3.5
Barnwell Consulting, LLC August 2014 - Present
Self employed January 2014 - July 2014
Wipfli LLP August 2012 - December 2013
Grant Thornton August 2008 - May 2012
RSM McGladrey April 2006 - August 2008
Certegy February 2004 - April 2006
Metaldyne April 2002 - February 2004
Deloitte & Touche September 1998 - March 2002
BDO LLP 1994 - 1995
Skills
Tax Research, Tax Accounting, Tax, Corporate Tax, State Tax, Income Tax, Use Tax, Accounting, Property Tax, Sarbanes-Oxley Act, US Tax, Financial Reporting, CPA, Auditing, FIN 48, Partnership Taxation, Sales & Use Tax, GAAP, FAS 5, Tax Preparation, International Tax, SEC filings, US GAAP, Tax Advisory
Education
University of Alabama 1997 — 1998
MTA, Tax
University of Alabama 1995 — 1997
BSCBA, Accounting
Mace Glass February 2011 - Present
Ant Cloud Studios June 2009 - Present
John Fumo Design November 2007 - Present
Mosaic November 2007 - November 2009
Fumo Consulting Group, LLC December 2008 - January 2009
Joseph Fumo Inc December 2008 - January 2009
Screen Designs January 2007 - January 2008
MarketSource August 2005 - November 2007
Certegy April 2004 - April 2005
Kohl's Food Emporium January 1999 - May 2003
Skills
Graphic Design, Web Design, Vector Illustration, Logo Design, Typography, Digital Illustration
Education
Madison Area Technical College 2007 — 2011
Associate Degree of Applied Arts, Commercial Arts and Graphic Design; Graphic Design and Illustration
Middleton-Cross Plains High School 1996 — 2010
Associates Degree, Graphic Design and Illustration
Amazon 2015 - Present
The Sanhart Group 2012 - 2015
Ceridian Corporation 2009 - 2012
Ceridian Corporation 2007 - 2009
Ceridian Corporation 2005 - 2007
Certegy 2003 - 2004
Arthur Andersen LLP 1993 - 2002
Skills
Change Management, BPO, Performance Management, Business Transformation, Business Process..., Process Improvement, Vendor Management, Outsourcing, Project Management, Governance, Call Centers, Organizational..., Management, Leadership, Customer Experience, Management Consulting, Six Sigma, Cross-functional Team..., Business Intelligence, Employee Engagement, Business Analysis, CRM, Talent Management, Team Building, Training, Strategic Planning, Strategy, Team Leadership, PMO, Human Resources, Operations Management, Program Management, Coaching, Performance Improvement, Consulting, Executive Management, Business Process, Project Portfolio..., SaaS, Business Process..., Acquisition Integration
Education
Butler University
BS, Business
University of Louisville
MBA
FIS March 2012 - Present
FIS April 2006 - February 2012
FIS February 2002 - April 2006
Certegy February 1998 - February 2000
First Union July 1995 - August 1997
Huntington National Bank January 1992 - June 1995
Skills
Debit Cards, Product Management, Electronic Payments, Payments, Financial Services, Management, Payment Card Processing, Program Management, Strategic Partnerships, Vendor Management
Education
University of South Florida 1997 — 1999
MBA
The Ohio State University Fisher College of Business 1988 — 1991
BS
Westerville North H.S.
Fidelity National Information Services January 2013 - Present
TalentBurst November 2010 - January 2013
M2 Systems Corp October 2006 - October 2010
Certegy 2005 - 2006
NYCE 1990 - 2005
Nyce Payments Network, LCC 1989 - 2005
NYCE 1987 - 2005
Empire National Securities 1980 - 1985
Skills
ISO8583, Troubleshooting, EFT, Base24, ATM, Cards, Debit, Credit Card Processing, Business Requirements, Debit Cards, Payment Processing, Credit Cards, Electronic Payments, Problem Solving, Databases, ATM networks, Electronic Funds..., ATM Networks, Acquiring, Business Analysis, Payment Card Processing, Testing, Transaction Processing
Education
Medaille College 1994 — 1997
Moffitt Cancer Center June 2007 - Present
Certegy 2005 - 2007
Fidelity National Information Services 2005 - 2007
Danka Office Imaging 2003 - 2005
Home Shopping Network 1999 - 2000
HSN 1999 - 2000
CCI 1998 - 1999
Skills
ETL, Data Warehousing, Data Modeling, SDLC, Data Integration, SSIS, Oracle, Data Warehouse..., SSRS, Business Intelligence, Database Design, Informatica, PL/SQL, SQL, Dimensional Modeling, SQL Tuning, Healthcare Information..., Microsoft SQL Server, OLAP, Data Quality, Databases, T-SQL, Business Intelligence..., Business Objects, Enterprise Architecture
Education
Bowling Green State University 1978 — 1981
Fifth Third Processing Solutions November 2006 - Present
Certegy 2003 - 2006
NYCE Payments Network 1998 - 2004
NYCE Corporation 1998 - 2003
Education
Radford University
Bachelor of Science, Business Management
ACI Worldwide January 2011 - Present
Multi Choice Cash January 2008 - 2011
Certegy 2000 - 2007
Skills
New Business Development, Payments, Credit Cards, Electronic Payments, Strategic Planning, Team Building, Payment Card Processing, Solution Selling, Vendor Management, Account Management, Executive Management, Budgets, Marketing Strategy, Leadership, Strategic Partnerships, Debit Cards, Banking, E-commerce, Payment Systems, Product Management, Salesforce.com
Education
University of Kansas 1974 — 1977
Bachelor's degree, Journalism
University of Kansas
RoundTower Technologies, Inc. July 2014 - Present
EMC August 2011 - August 2014
Iron Mountain May 2006 - September 2011
Certegy 1996 - 2006
Skills
Salesforce.com, Solution Selling, Sales Process, SaaS, Direct Sales, Cold Calling, Account Management, Storage, Leadership, Enterprise Software, Virtualization, Selling, Sales, New Business Development, Cloud Computing, Sales Operations, Channel Partners, Professional Services, Lead Generation, Strategic Partnerships
Education
Ball State University 1988 — 1992
BS
Reitz Memorial High School 1986 — 1988
U.S. Cellular June 2014 - Present
UW Health 2007 - 2010
Madison Gas & Electric November 2006 - April 2007
Alliant Energy Corporation May 2006 - November 2006
CustomCall Data Systems July 2003 - April 2006
Certegy October 1993 - July 2003
Point self-storage 1993 - 1994
Skills
SQL, Enterprise Software, Training, Information Security, Healthcare Information..., Microsoft SQL Server, Customer Service, Visio, VPN, Vendor Management
Education
University of Phoenix 2006 — 2007
Masters in Information Systems Management (MISM)
Cardinal Stritch University 1997 — 2003
BS in Business Administration
High School 1988 — 1991
Vanco Payment Solutions October 2014 - Present
Skylight Financial March 2008 - October 2014
John H. Harland Payment Solutions June 2005 - September 2006
Certegy January 2003 - April 2004
Netzee May 2001 - January 2003
Andersen Consulting/Accenture June 1996 - January 2000
Skills
Business Analysis, Financial Services
Education
Georgia Institute of Technology 1991 — 1996
Bachelor of Industrial Engineering, Industrial Engineering, Operations Management
Cornelius Law Firm July 2015 - Present
Jefferson County Family Courthouse April 2014 - July 2014
Certegy November 2007 - August 2008
Webb's Precision Automotive August 2002 - March 2005
The Answering Service Ltd. March 2002 - October 2002
Skills
Office Management, Customer-focused, Data Entry, Multi-line Phone, Switchboard, Payroll, Filing, Customer Service, Fax, 10 Key, Phone Etiquette, Research, Telephone Skills, Administrative..., Office Administration, Invoicing, Finance, File Management, Clerical Skills, Receptionist Duties, Clerical Work, Schedules, Calendaring, Accounts Receivable, Confidentiality, Switchboard Operator, Wordperfect, Copying, Call Centers, Administrative Work, Accounts Payable, Motivated self-starter, Meeting Scheduling, Telephone Reception, Records Management, Cashiering, Lotus Notes, Travel Arrangements, Calendars, Microsoft Office 2007, Office Equipment, Databases, Customer Satisfaction, Spreadsheets, Electronic Filing, Internet Explorer, Legal Research
Education
Kaplan University 2012 — 2014
Associate's degree, Legal Studies, Family law, 3.85
Bevill State Community College 2012 — 2012
General Studies
Mutual of Omaha Bank March 2004 - Present
Certegy October 2000 - February 2004
Gold Country Casino May 1999 - October 2000
Education
California State University-Chico
BS, Management
Blue Cross & Blue Shield of Alabama July 2008 - Present
Blue Cross and Blue Shield of Alabama 2010 - 2012
Black Belt Treasures April 2008 - May 2008
The University of Alabama 2004 - 2008
The University of Alabama 2003 - 2008
Certegy August 2003 - September 2004
Skills
ITIL Certified, Visio, SQL, SQL Server Management..., Crystal Reports, Microsoft Office, Windows 7, windows xp, Windows Vista, ODBC, Troubleshooting, Data Analysis, Requirements Analysis, Asset Managment, Asset Protection, Image, Process Improvement, Technical Documentation, Web Design, Analysis, Access, SharePoint, Business Process..., ITIL, Visual Studio, Requirements Gathering, Business Analysis
Education
University of Alabama 2003 — 2008
Bachelor of Science (BS), Management Information Systems
Cellular Sales May 2013 - Present
Macado's April 2011 - May 2013
Dish Network August 2009 - March 2011
Kabuki June 2010 - August 2010
Magnolias at the Mill September 2007 - March 2009
Echostar August 2004 - May 2007
Certegy September 2003 - June 2004
Skills
Customer Service, Customer Satisfaction, Microsoft Excel, Microsoft Office, Call Center, Microsoft Word, Outlook, PowerPoint, Data Entry, Time Management, Access, Troubleshooting, Loss Prevention, Clerical Skills, Activations, Credit Cards, Marketing, Photoshop, Public Speaking, Sales, Selling, B2B, B2C, Social Networking, Promotions, Advertising, Proficient Typing Skills, Video Conferencing, Organization, Graphic Design, Training, Inventory Management, Apple OS, Writing, Online Advertising, Conversation, Audio Conferencing, Phone Etiquette, Software Testing, Sales Analysis, Team Leadership, Sports Coaching, Event Planning, Public Relations, Event Management, Social Media Marketing, Team Building, Fast-paced, Customer Interaction, POS
Education
New River Community College 2012 — 2014
Associate's degree, Marketing/Marketing Management, General
St. Petersburg College 2003 — 2004
None, General
Fidelity National Information Services February 1992 - Present
S February 1992 - Present
Fidelity National Information Services 1992 - Present
certegy 1992 - Present
Education
Edgewood College
ACI Worldwide March 2015 - Present
Multi-Choice Cash (a division of ATM Merchant Systems) May 2009 - February 2015
Initial Impressions 2008 - 2009
Certegy November 1998 - September 2008
Certegy November 1998 - September 2008
TeleCheck 1994 - 1998
Skills
Strategic Planning, Management, Budgets, Sales, Product Development, Team Building, Process Improvement, Customer Service, Operations Management, Business Strategy, Vendor Management, Business Analysis, Team Leadership, Financial Analysis, Change Management, Analysis, New Business Development, Project Management, Business Development, Gaming Industry, Marketing, Strategy, Competitive Analysis, Marketing Strategy, Business Planning, Account Management, Leadership, Program Management, Customer Retention, Project Planning, Executive Management, Start-ups, Product Management, Forecasting, CRM, Retail, Finance, Strategic Partnerships, Contract Negotiation, Training, Sales Management, Cross-functional Team..., P&L Management, Loyalty Programs, Payment Card Processing, Electronic Payments
Education
Minnesota State University, Moorhead
Business Management
PayViva April 2014 - Present
Fidelity National Information Services April 2012 - March 2014
FIS January 2011 - April 2012
Fidelity National Information Services March 2006 - January 2011
Certegy March 2003 - March 2006
Equifax December 1998 - March 2003
Goldleaf Financial Solutions April 1996 - December 1998
Skills
Thought Leadership, Electronic Payments, Payments, Mobile Payments, Strategy, Integration, Banking, Financial Services, Payment Systems, Leadership, Product Management, Debit Cards, Product Development, SDLC, SaaS, Mergers & Acquisitions, Credit Cards, Management, E-commerce, Professional Services, Executive Management, Strategic Partnerships, Payment Card Processing, Outsourcing, Establishing Strategic...
Education
Louisiana State University and Agricultural and Mechanical College 1993 — 1995
MS, Computer Science
Syniverse Technologies 2007 - Present
Veredus 2005 - 2007
Certegy 2004 - 2005
CommerceQuest, Inc 1996 - 2004
The Home Depot 2002 - 2003
GTE Data Services 1990 - 1996
Verizon 1990 - 1996
Education
University of South Florida 1987 — 1989
BA, Mathematics
Suffolk County Community College 1985 — 1987
AA, Mathematics
US Bank May 2006 - Present
FIS - Fidelity Information Services June 2002 - May 2006
Certegy June 1998 - June 2002
CUNA Service Group 1996 - 1998
Skills
Credit, Relationship Management, Sales Management, Sales, Banking, Loans, Mortgage Lending, Commercial Lending, Strategic Planning, Cross Selling, Loan Origination, Customer Service, Payments
Education
Edgewood College
Bachelor's degree, Industrial and Organizational Psychology
Franklin Templeton Investments September 2014 - Present
Franklin Templeton Investments December 2010 - September 2014
PMI Suncoast Chapter August 2011 - August 2014
FIS December 1992 - December 2010
Certegy December 1992 - December 2010
Education
Hofstra University
MBA
Hofstra University
BBA, Computer Information Systems
St. Vincent's Health Syste August 2010 - Present
Sitel April 2009 - August 2010
Bruno's Supermarkets, LLC December 2007 - April 2009
Fidelity National Information Services November 1999 - December 2007
Certegy 1999 - 2007
Harrison Direct, inc January 1996 - January 1999
Skills
Employee Relations, Recruiting, Human Resources, Benefits Administration, HRIS, Employee Benefits, Training, Employee Training, Employment Law, Management, Leadership, Performance Management, Talent Management, Onboarding, Talent Acquisition, Applicant Tracking..., HR Policies, Workforce Planning, Employee Engagement, Organizational..., Personnel Management, Interviews, Hiring, FMLA, Performance Appraisal, Leadership Development, Change Management, Payroll, Succession Planning, New Hire Orientations, Team Building, Labor Relations, Compensation & Benefit, HR Consulting, Screening Resumes, Resume Writing, Career Development, Temporary Placement, Job Descriptions, Staffing Services, Conflict Resolution, Internet Recruiting, Benefits Negotiation
Education
The University of Tennessee at Chattanooga 1992 — 1996
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
University of Tennessee 1992 — 1996
B.S, Business Administration; Human Resources
Fidelity National Information Services Product Solution ConsultantFIS2006 - Present
FIS - Fidelity National Information Services 2006 - Present
Certegy 1986 - 2006
Skills
Business Analysis, CRM, Credit Cards, Electronic Payments, Credit, Sales, Payments
Education
University of Central Florida - College of Business Administration 1981 — 1986
E&M Consulting, Inc. Senior Business AnalystFidelity National Information Services2004 - 2009
Certegy 2005 - 2007
Bank of America 2001 - 2005
Bank of America 2001 - 2005
ACS January 2004 - October 2004
CardPlus, Inc. 1999 - 2001
FBS Software 1995 - 1998
National Data Corporation April 1991 - April 1995
Education
The University of Georgia 1982 — 1986
Finance
University of Georgia - Terry College of Business 1982 — 1986
Chase Paymentech October 2008 - Present
Certegy April 2005 - September 2008
mci 1999 - 2005
Skills
Sales, CRM, Insurance, Marketing, Negotiation
Education
Northeastern University 1978 — 1983
Bachelor of Science (B.S.), English Language and Literature, General
columbia high school
MasterCard Worldwide May 2012 - Present
PSCU Financial Services September 2006 - January 2012
JMFA 2004 - 2006
Elan Financial Services 2002 - 2004
Certegy 1994 - 2002
ADP Dealer Services 1991 - 1993
MAI Basic Four 1987 - 1991
Morgan Bank 1983 - 1987
Skills
Credit Cards, Banking, Leadership, Management, Sales, Financial Services, Strategic Planning, Risk Management, Credit, Electronic Payments
Education
Temple University 1983 — 1987
MBA, Finance
Villanova University 1974 — 1978
BS, Accounting
Get Ur Stuff Organized July 2015 - Present
PSCU August 2012 - September 2014
Catalina Marketing April 2011 - August 2012
PSCU Financial Services October 2005 - April 2011
Certegy November 2001 - October 2005
Certegy 2001 - 2005
National Government Services October 1985 - August 2001
Empire Blue Cross Blue Shield 1985 - 2001
Empire Medicare Services 1985 - 2001
Skills
SharePoint, Visio, Process Improvement, Risk Management, Project Management, MS Project, Program Management, Microsoft Office 2010, CA Clarity, Project Planning, Project Delivery, SDLC, Leadership, Management, Access, Office 2010, PMP, PMO, Business Analysis, Project Portfolio..., Requirements Analysis, Software Documentation, Requirements Gathering, Vendor Management, Business Intelligence, Integration
Education
Columbia College 1998 — 2001
Bachelor of Science (BS), Computer Information Systems
Onondaga Community College 1980 — 1982
AAS, Computer Science
Hillsborough Country Sheriff's Office 2006 - Present
Fidelity National Information Services 2001 - 2006
certegy 2001 - 2006
IBM Global Services 1987 - 2001
Education
Minnesota State University, Mankato 1981 — 1983
McKesson October 2008 - Present
Gwinnett Technical College 2008 - 2011
McKesson June 2007 - October 2008
Certegy 2003 - 2004
Hagemeyer North America 1999 - 2003
Education
Charleston Southern University
MBA
Corporate Network Solutions January 2000 - Present
Certegy 1998 - 2000
Citizens National Bank of Athens Tennessee 1995 - 1998
National Psychopharmacology Laboratory 1993 - 1995
Philips 1991 - 1993
Equifax 1991 - 1991
Days Inn National Reservation Center 1988 - 1991
Skills
Product Management, Project Management, Strategic Partnerships, Business Development, Banking, Vendor Management, New Business Development, Networking, Team Building, Strategic Planning, Start-ups, CRM, Account Management, Integration, Solution Selling
Education
University of Tennessee-Knoxville 1988 — 1991
Georgia Institute of Technology 1985 — 1987
Certegy 1996 - 2008
Fidelity National Info. Svcs (formerly Certegy) 1996 - 2008
Education
New Jersey Institute of Technology
Retail Decisions National Account Sales ExecutiveFidelity National Information ServicesFebruary 1999 - November 2007
Certegy 1999 - 2007
Education
El Camino College 1998 — 2000
Bank of America March 2008 - Present
Fidelity National Information Services February 2006 - March 2008
Certegy January 2004 - January 2006
Netzee August 2001 - December 2004
HomeCom Communications December 1996 - November 2000
Skills
Product Management, Mobile Devices, Vendor Management, Banking, Business Analysis, Software Project..., SDLC, Internet Banking, Risk Management, Financial Services, Requirements Analysis, User Experience, Product Design, Voice of the Customer, Customer Experience, Product Development
Education
Auburn University
Computer Engineering
University of North Carolina at Charlotte
Psychology, Philosophy
Certegy January 2014 - Present
ATMMS / Multi - Choice Cash June 2012 - December 2013
Cactus Petes Casino June 2011 - February 2012
Cactus Petes May 2010 - June 2011
Ameristar Casino Resort Spa November 2006 - May 2010
Ameristar Casino June 2003 - November 2006
United States Marine Corps November 1994 - November 1998
Skills
Budgets, Casino, Casino Gaming, Customer Service, Financial Analysis, Financial Reporting, Forecasting, Gaming, Gaming Industry, Hospitality, Internal Controls, Leadership, Portfolio Management, Resorts, Strategic Planning, Team Building
Education
Wayne State College 1993 — 1994
Business
Lindenwood University
Business
McCready Foundation, Inc. June 2011 - Present
McKesson Provider Technologies October 2006 - May 2011
American International group April 2006 - October 2006
Certegy 2004 - 2005
Education
Keller Graduate School of Management of DeVry University 2008 — 2010
Master's degree, Accounting and Financial Management
Hampton University 1999 — 2003
Bachlors, Business Administration-Accounting
Fiserv January 2013 - Present
Fidelity National Information Services June 2001 - December 2012
Certegy September 1996 - June 2001
Electronic Payment Services 1992 - 1996
CoreStates Financial 1988 - 1992
Skills
Business Analysis, Vendor Management, SDLC, Process Improvement, Management, Requirements Analysis, Software Project..., Program Management, Banking, Financial Services, IT Management, Integration, Business Process..., Project Management
Education
Penn State University
FIS July 1997 - Present
Certegy 1998 - 2004
Certegy 1998 - 2004
Skills
Call Center, Business Analysis, Vendor Management, Banking, Process Improvement, Troubleshooting, Access, Project Management, Microsoft Excel, Microsoft Office, Visio, Requirements Analysis, Program Management, Payments, Customer Service, Payment Card Processing, Disaster Recovery, Electronic Payments, Team Leadership, PMP, Credit Cards, SDLC
Education
University of Utah 2007 — 2009
Salt Lake Community College 2000 — 2007
Associates, Applied Science
Florida Retail Federation Services June 2006 - Present
Certegy May 2001 - May 2006
Fidelity Information Services 2001 - 2006
SunTrust Bank June 1998 - May 2001
Skills
Strategic Planning, Customer Service, Microsoft Office, Project Management, Microsoft Excel, Team Building, New Business Development, Process Improvement, Sales Management, Budgets, Change Management, Negotiation, Sales, Microsoft Word, Marketing Strategy, Marketing, PowerPoint, Public Speaking, Business Strategy, Leadership
Education
Gustavus Adolphus College 1989 — 1993
BA, Communications/Spanish
Shattuck-St. Mary's 1986 — 1989
PwC September 2012 - Present
PwC 2004 - Present
PricewaterhouseCoopers Australia September 2010 - September 2012
PricewaterhouseCoopers October 2002 - November 2004
PricewaterhouseCoopers August 1999 - July 2002
Certegy 1998 - 1999
Skills
Leading Teams, Process Improvement, Coaching, Staff and Executive..., Talent Management, Expatriate Management, Leadership, Human Resources, HR Consulting, Recruiting, Global Mobility, Personnel Management, Organizational Design, Performance Management, International Mobility, HR Transformation, Outsourcing
Education
The University of Kansas 1984 — 1989
Bachelors, Education with minors in Music & Sociology
AxisPoint Health June 2015 - Present
McKesson July 2007 - May 2015
TransFirst March 2005 - July 2007
The Home Depot February 2002 - November 2004
Federated Systems Group June 2001 - December 2001
Certegy July 2000 - April 2001
SunTrust Bank January 2000 - June 2000
Certegy July 1998 - December 1999
Wachovia, A Wells Fargo Company March 1996 - June 1998
TSYS April 1994 - March 1996
Skills
Testing, Business Analysis, Program Management, Software Documentation, Quality Assurance, Analysis, Cross-functional Team..., Requirements Gathering, Requirements Analysis, Visio, Databases, SDLC
Education
University of Denver College of Law 2006 — 2010
JD, Law
Columbus State University 1993 — 1994
BS, Computer Science
Georgia Southern University 1989 — 1993
BA, English
Medtronic Cardiocom 2003 - Present
Certegy 1994 - 2003
Education
The Ohio State University 1985 — 1989
Bachelor's degree, Advertising Journalism
Elan Financial Services December 2008 - Present
Elan Financial Services May 2006 - December 2008
Fidelity Information Services June 2001 - May 2006
Certegy (became Fidelity National Information Services) May 2004 - June 2005
Certegy December 1998 - June 2001
Skills
Payments, Electronic Payments, Credit Cards, Debit Cards, Payment Systems
Education
St. Petersburg College
BS
Manhattan Associates September 2007 - Present
Equifax February 2006 - September 2007
Certegy November 1991 - January 2006
Skills
Talent Management, Performance Management, Leadership Development, Employee Relations, Coaching, Employee Engagement, Team Building, Organizational..., Succession Planning, People Management, Management Development, Management, Leadership, Change Management, Deferred Compensation, Human Resources, Strategy, Onboarding
Education
California Polytechnic State University-San Luis Obispo
BS, Social Science/Organizational Behavior
Macys September 2008 - Present
Certegy January 2002 - September 2008
Skills
Call Center..., Employee Training, Project Management, Credit, Financial Analysis, Customer Service, Microsoft Excel, Retail, Finance, Microsoft Word, Microsoft Office, Sales, Credit Analysis, PowerPoint, Cash Flow, Cash Management
Education
Madison Area Technical College 1996 — 1998
Associate's degree, Computer Programming
FIS July 2014 - Present
Green Dot Corporation April 2012 - July 2014
Fidelity National Information Services January 2009 - March 2012
Fidelity National Information Services March 2008 - January 2009
Fidelity National Information Services February 2006 - February 2008
Certegy June 2003 - January 2006
First Data Corporation February 2001 - May 2003
NYCE Corporation January 1999 - January 2001
NYCE Corporation September 1996 - December 1998
United States Army Reserve September 1989 - October 1996
Skills
Credit, Mobile Payments, Electronic Payments, ACH, Financial Services, Internet Banking, Banking, Cash Management, Electronic Funds..., ATM networks, Strategy, Executive Management, Call Centers, Risk Management, Strategic Partnerships, Process Improvement, Finance, Fraud, Training, SDLC, Payment Card Processing, Management, Outsourcing, Payment Industry, Relationship Management, Product Management, Cards, Acquiring, Business Process..., CRM, Payment Gateways, Start-ups, Financial Risk, Telecommunications, Vendor Management, Analytics, Merchant Services, Retail Banking, E-payments, Business Analysis, Transaction Processing
Education
William Paterson University of New Jersey 1991 — 1996
MBA, General Business
Seton Hall University 1981 — 1985
BS, Accounting
Ramsey High School 1977 — 1981
High School Diploma, HS Diploma
Vermont Philharmonic July 2012 - Present
Ready, Set, Run! March 2013 - May 2013
The EDGE Sports & Fitness January 2012 - April 2012
LG Electronics July 2010 - December 2011
Certegy June 2006 - June 2010
Skills
Excel, Microsoft Office, Word, Customer Service, Customer Relations, Windows, Social Media, Account Management, Operations Management, Contract Negotiations, Team Leadership, Teamwork, Outlook, Team Building, Coaching, Call Center, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Sales, Project Management, Public Speaking, Software Documentation, Trombone, Concert Band, Big Band, Call Centers, Contract Negotiation, Management, Process Improvement, Program Management, Marketing, Social Networking
Education
Florida State University 2000 — 2003
Futuraintl August 2013 - Present
Self Employed Freelance Musician January 1989 - Present
Richenroll Studios August 2003 - November 2011
Utiliquest February 2010 - June 2010
Fidelity Information Systems October 1998 - February 2009
Certegy July 1998 - February 2009
National Data Corporation October 1995 - June 1998
Charger 1992 - 1995
Skills
Bass Guitar, Film Scoring, Audio Engineering, Sound Design, Voice Over, Demos, Audio Books, Background Music, Visio, Databases, Software Development, SDLC, Software Documentation, Business Analysis, SharePoint, HTML, SQL, Requirements Analysis, Agile Methodologies, Microsoft SQL Server, Quality Assurance, Project Management, Band, Music Industry, Musicians, Bass, Music, Bands
Education
Indiana University-Purdue University at Indianapolis 1990 — 1990
Math, Radio Broadcasting
FIS May 2014 - Present
FIS July 2012 - June 2014
FIS April 2009 - July 2012
Fidelity National Information Services April 2008 - March 2009
Certegy January 2005 - March 2008
Certegy June 2002 - January 2005
Equifax October 2000 - June 2002
Skills
Account Management, Business Analysis, Business Process, Business Requirements, Credit Cards, Cross-functional Team..., Customer Service, Operations Management, Process Improvement, Risk Management, Software Documentation, Strategic Planning, Team Building, Technical Support, Testing, User Acceptance Testing, Training, Vendor Management, SDLC
Education
St. Petersburg College
BA, Business Organization and Leadership
PPD May 2006 - June 2014
Sitel September 2005 - May 2006
Certegy August 2001 - January 2004
CTB McGraw Hill April 2000 - May 2001
PCA International October 1999 - July 2000
Skills
Training, Leadership, Management, Data Entry, Customer Service, Call Centers, Photography, Insurance, Medicare, Software Documentation, Troubleshooting, Technical Support, Team Leadership, Process Improvement, Project Management, Data Analysis
Education
Michigan State University 1992 — 1998
B.A., English, Horticulture
Benefitfocus June 2013 - Present
ADP June 2006 - July 2013
Certegy January 1998 - June 2006
Skills
Product Development, Human Resources, SaaS, Sales, Employee Benefits, Salesforce.com, Sales Process, B2B, CRM, Management, Strategy, New Business Development, Business Strategy, Team Management, Outsourcing
Education
Robert Morris University 1992 — 1996
BA, Marketing
Exact Sciences March 2015 - Present
UnadulteratedBS.com November 2010 - Present
Frank Beer July 2014 - May 2015
ABR Employment Services August 2014 - March 2015
Johnson Health Tech North America January 2008 - June 2014
Wisconsin State Journal October 2013 - March 2014
Wisconsin Relay August 2006 - July 2007
TDS Metrocom April 2006 - March 2007
Certegy January 2005 - April 2006
Skills
Customer Service, Excel, Microsoft Office, Word, Outlook, Windows, Social Media, Podcasting, Social Networking, Retail, WordPress, Facebook, Microsoft Word, Adobe Audition, Google Docs, Google+, Facebook Fan Page..., Audacity, Twitter, TweetDeck, Typing, Call Centers, Trend Forecasting, Trend Analysis, Training, Photoshop, PowerPoint, SportsStats, TownNews CMS, Team Building, Coaching, Management, Time Management, Communication, Microsoft Excel
Education
Madison Area Technical College 2000 — 2001
None, General Education
University of Wisconsin-Oshkosh 1999 — 2000
None, Radio - TV - Film
PDR Certified Public Accountants November 2014 - Present
PDR Certified Public Accountants November 2009 - November 2014
Moore Stephens Lovelace March 2006 - August 2009
Certegy June 2005 - March 2006
Pennsylvania Employee Benefit Trust Fund March 2002 - March 2005
Skills
Internal Controls, Auditing, Accounting, SOX, Internal Audit, IDEA Data Analysis, Financial Statements, Sarbanes-Oxley, SEC filings, CPA, Sarbanes-Oxley Act, GAAP, Financial Reporting, US GAAP, Tax, Tax Preparation, Financial Accounting
Education
Penn State University 1997 — 2001
BA, Accounting
GE Healthcare 2010 - 2013
West Business Services April 2008 - April 2010
Certegy 1998 - 2003
Equifax 1996 - 1998
Bankers' Bank 1992 - 1996
Skills
OPERATIONS/ PRODUCTION:..., MANAGEMENT SUPERVISORY:..., PROJECT MANAGEMENT: ..., FACILITIES MANAGEMENT:..., SALES & CUSTOMER ..., TRAINING: Bank..., PERSONNEL: ..., BUDGET/ FINANCIAL: ..., Customer Service, Sales, Strategic Planning
Education
Cardinal Stritch University 2012 — 2013
In Process, MBA-Healthcare
UW-Oshkosh 1980 — 1985
Bachelor of Science (BS), Art Teacher Education
Strategic Management Services, Inc. January 2006 - Present
Certegy November 1997 - 2006
Skills
Organizational..., Process Improvement, Payments, Quality System, Credit Cards, Executive Coaching, Team Management, Vendor Management, Risk Management, Marketing, Change Management, Business Analysis, Business Process..., Program Management, Strategy, Management Consulting, Process Engineering, Business Planning, IT Strategy, Banking, Analytics
Education
University of Tennessee-Knoxville - College of Business Administration 1969 — 1971
MBA, Business, 3.9
Certegy Store ManagerEddie BauerJune 1993 - December 1996
Education
Truman State University 1981 — 1985
BS, Business Management
Fiserv April 2013 - Present
Fiserv September 2006 - March 2013
Certegy 2005 - 2006
Skills
Requirements Gathering, Project Management, Software Project..., Process Improvement, Banking, Financial Services, Management, PMO, Software Documentation, SDLC, Team Leadership
Education
Linfield College 1990 — 1994
BA, Communications
Arctic International LLC General PartnerLa Grange SmokehouseOctober 2003 - Present
Arctic International, LLC March 2011 - July 2012
Institute for International Research February 2002 - February 2003
MaterialNetwork.com December 2000 - June 2001
Bidnow.com June 1999 - June 2000
Certegy May 1998 - May 1999
Equifax Card Solutions 1998 - 1999
Skills
Project Management, Databases, Business Analysis, Integration, New Business Development, Start-ups, .NET, CRM, SQL, Software Development, Microsoft SQL Server, Access, Program Management, XML, Web Analytics, Web Development, Cloud Computing, Agile Methodologies, Windows Server, E-commerce, SDLC, Enterprise Software, Management, SEO
Education
Embry-Riddle Aeronautical University 1989 — 1992
BS Aero Studies, Management
FIS 2012 - Present
Certegy 1983 - Present
Skills
Credit Cards, Vendor Management, Payments, Process Improvement, Business Analysis, Strategic Partnerships, Electronic Payments, Financial Services, Customer Retention, Solution Implementation
Education
The Catholic University of America 1978 — 1982
BA, Business Management
Fidelity National Information Services January 2000 - Present
Certegy 2000 - 2008
Equifax January 1993 - January 2000
FBS Software 1985 - 2000
MSA 1985 - 1988
Education
Georgia Institute of Technology 1981 — 1984
BS-ICS, Information Technology, Accounting
LexisNexis September 2014 - Present
FIS May 2008 - August 2014
Fidelity National Information Services October 2007 - April 2008
Certegy July 2005 - September 2007
Lexmark International, Inc. October 2002 - April 2005
VMASC May 2001 - September 2002
Skills
SDLC, Requirements Gathering, Link Analysis, Big Data, Data Visualization, Business Analysis, Data Analytics, Agile Methodologies, Product Development, Proof of Concept, Process Improvement, Program Management, Project Management
Education
Old Dominion University 2000 — 2002
Master's degree, Electrical and Electronics Engineering
Andhra University 1996 — 2000
Bachelor's degree, Electronics and Communications Engineering
Kroger July 2008 - January 2009
Wal-Mart September 2006 - January 2007
Wal-Mart September 2004 - June 2006
Certegy March 2002 - August 2003
Anarjay Concepts Inc./ Burger King November 1998 - August 1999
Lal Enterprises/ Burger King May 1997 - November 1998
CKE Restaurants, Inc. January 1995 - December 1996
Education
Grand Canyon University 2008 — 2010
Humana May 2012 - Present
Humana August 2010 - May 2012
Humana January 2008 - August 2010
TDS Telecom September 2005 - December 2007
Certegy September 2003 - June 2005
Skills
Term Life Insurance, Insurance, Health Insurance, Customer Service, Problem Solving, Account Management, Direct Sales, Sales Management, PowerPoint, Cold Calling, Advertising, Group Insurance, Disability Insurance, Voluntary Employee..., Microsoft Excel, Whole Life, Team Leadership, Employee training, Sales Management...
Education
Madison Area Technical College 1999 — 2002
AS, Marketing & Design
James Madison Memorial High School 1995 — 1999
Seminole State College of Florida October 2011 - Present
Seminole State College of Florida January 2010 - October 2011
M2 Financial July 2007 - September 2009
Unlimited Diversity Inc July 2005 - July 2007
PSCU Financial Services November 2002 - May 2005
Certegy July 1997 - November 2002
Education
University of South Florida 1994 — 1996
Bachelor of Arts, History
St. Petersburg College 1991 — 1993
Associate of Arts, General Studies
Prime Therapeutics September 2015 - Present
MoneyGram International February 2011 - Present
MoneyGram International January 2007 - Present
MoneyGram International September 2008 - February 2011
MoneyGram International May 2005 - January 2007
MoneyGram International July 2001 - May 2005
Certegy March 2003 - October 2004
PerotSystems 1998 - 2001
Skills
Software Documentation, Security, Virtualization, IT Service Management, Servers, Linux, Troubleshooting, VPN, Firewalls, Information Security, Networking, Enterprise Software, Integration, Computer Hardware, Computer Security, Information Technology, Technical Support, Infrastructure
Education
Brown College 1999 — 1999
Certificate in PC/LAN, Information Technology
Coleman College 1995 — 1995
Certificate in Computer and Information Systems, Computer Programming
San Diego City College 1992 — 1994
Computer Science
AnnaBelle Certified Residential Facility June 2012 - Present
Certegy December 2005 - July 2010
Taco Casa September 2004 - October 2005
Skills
Direct Patient Care, Patient Safety, Quality Patient Care, Cpr Certified, Call Center, Customer Service, Windows 7, Windows Vista, Microsoft Office, Microsoft Excel, Microsoft Word, Mainframe, Health care software, Banking, Credit Cards, CPR Certified
Education
University of Alabama 2012 — 2016
Bachelor of Science (BS), Pre-Nursing Studies, 3.0 GPA
Shelton State Community College 2003 — 2005
Nursing, Licensed Practical/Vocational Nurse Training, 3.0
Stillman College 2001 — 2003
Biology/Biological Sciences, General, 3.2 GPA
Rock River Thresheree Inc. February 2009 - Present
Wisconsin Rv World May 2006 - August 2008
Certegy August 2004 - May 2006
Sandford Business to Business June 2001 - October 2002
Skills
AutoCAD, Microsoft Office, PowerPoint, Illustrator, Microsoft Word, Microsoft Excel, CAD, AutoCAD Architecture
Education
Blackhawk Technical College 2011 — 2012
Business Management
Itt technical institute 2010 — 2011
Drafting and Design
FIS February 2013 - Present
Fidelity National Information Services 2009 - 2013
Certegy 1996 - 2009
Skills
Customer Relations, Sales Support, Contract Negotiations, Requirements Analysis, Microsoft Office, PowerPoint, Budgeting, Crystal Reports, Account Management, Solution Selling, Excel, Business Management, Sales Operations, Contract Negotiation, Customer Service, Management, Budgets, Strategic Planning, Process Improvement, Sales, Leadership, Training, Project Management, Team Leadership, Executive Coaching, Microsoft Excel, Sales Management
Education
Indiana University of Pennsylvania
B.S., Consumer Services
O'Charley's independent ContractorBdP Electrionic FilingJuly 2008 - May 2012
O'Charley's 2008 - 2012
Certegy January 2007 - November 2009
Education
Shelton State Community College 2010 — 2012
Biology Major
Verizon Wireless July 2010 - Present
law office of cloud and tidwell 2012 - 2012
Verizon Wireless March 2007 - July 2010
Certegy January 2005 - December 2006
T-Mobile Birmingham AL March 2003 - December 2005
Education
LINDEN HIGH SCHOOL
GRADUATED HONORS
Stillman College
Westgate Elementary School August 2012 - Present
Knauss Household November 2006 - Present
St. Pete Mamas June 2007 - June 2010
Certegy November 2003 - December 2004
Franklin Templeton Investments 2000 - 2002
Education
Marymount Manhattan College 1993 — 1996
Bachelor's degree, Political Science and Government
Sealy Realty February 2009 - Present
City of Northport August 2006 - February 2009
Certegy August 2000 - August 2006
Education
Everest University-Tampa 2011 — 2013
Associate's degree, Medical Billing and Coding
Central High School 1992 — 1994
High School
DTCC May 2005 - Present
Certegy September 2003 - May 2005
Software Architects July 1996 - September 2003
AlliedSignal Technical Services October 1991 - May 1996
Alloy Computer Products May 1991 - June 1991
Alloy Computer Products August 1987 - May 1991
Skills
SDLC
Education
Boston University 1989 — 1991
Master of Science (M.S.), Computer Science
Rollins College 1981 — 1985
Bachelor of Arts, Psychology