Blue Cross and Blue Shield of Florida
Industry: Company
DescriptionCustomer service: 1 (800) 352-2583 Headquarters: Jacksonville, FL CEO: Patrick J. Geraghty (Jul 2011–) Founded: 1945 Subsidiaries: Prime Therapeutics, Florida True Health, Inc., Parent organization: GuideWell Mutual Holding Corporation
Blue Cross and Blue Shield of Florida List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross and Blue Shield of Florida. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Blue Cross and Blue Shield of Florida Employees
Body IO April 2015 - Present
Author December 2014 - Present
Provider Resources, Inc June 2010 - Present
Self Care Catalysts Inc. June 2011 - December 2012
Saint Louis University March 2009 - January 2010
PATH Institute Corporation May 2008 - June 2008
Blue Cross and Blue Shield of Florida April 2005 - December 2006
Corphealth 2006 - 2006
Healthways 2005 - 2006
American Marketing Association May 2005 - May 2005
Skills
Qualitative Research, Psychology, Quantitative Research, Data Analysis, Psychological Testing, Healthcare, Survey Design, Interventions, SPSS, Research, Focus Groups, Managed Care, Analysis, Quantitative Analysis, Health Psychology, Academic Writing, Social Psychology, Prevention, Writing, Psychological..., Scholarly Research, Multiple regression, Marketing Research, Questionnaire Design, Research Proposals, Training, Technical Writing, Reliability, Power Analysis, Cognitive Neuroscience, Complexity Theory, Psychoneuroimmunology, Neuropsychology, Nutrition, Central Nervous System, Social Sciences, Multivariate Analysis, Program Management, Public Speaking, Strategic Planning, Management, Leadership
Education
Walden University 2008 — 2014
Doctor of Philosophy (PhD), Health Psychology, GPA 4.0 - A
San Francisco State University 1983 — 1990
Master of Arts, Psychological Research
San Francisco State University 1980 — 1982
BA, Psychology, Marketing Research
PepsiCo June 2014 - Present
PepsiCo - Quaker Oats July 2013 - June 2014
Blue Cross and Blue Shield Association October 2012 - July 2013
Blue Cross and Blue Shield Association June 2011 - October 2012
Blue Cross and Blue Shield of North Carolina July 2008 - June 2011
Blue Cross and Blue Shield of Florida June 2006 - July 2008
Blue Cross and Blue Shield of Florida September 2004 - June 2006
SourceOne Healthcare Technologies July 2002 - August 2004
Jacksonville Fire and Rescue Department December 2001 - July 2002
The Maxim Group June 2001 - November 2001
Skills
Marketing Communications, Messaging, Analytics, Healthcare, Internal Communications, Account Management, Marketing, Strategic Communications, Corporate Communications, Marketing Strategy, Strategic Planning, Cross-functional Team..., Integrated Marketing, Strategy, Advertising, Brand Development, Program Management, Leadership, Process Improvement, Social Media, Direct Marketing, Media Relations, Product Marketing
Education
University of Phoenix 2002 — 2004
MBA, Marketing
Virginia Polytechnic Institute and State University 1997 — 2001
BA, Communications
Murray-Bertron August 2015 - Present
DataTract July 2014 - August 2015
Cantor Funds May 2014 - August 2015
LaneFive Ventures June 2013 - August 2015
Tampa Bay WaVE April 2013 - September 2013
Blue Cross and Blue Shield of Florida May 2011 - August 2011
Skills
PowerPoint, Microsoft Excel, Public Speaking, Social Networking, Microsoft Word, Research, Customer Service, Event Planning, Microsoft Office, Outlook, Wearable Technologies, Access, Telehealth, Adaptability, Innovation, English, Windows, Teaching, Cooking, Health Care, Health Devices, Healthcare, Leadership, Marketing, Strategic Planning, Social Media
Education
University of Alabama 2008 — 2012
B.S. in Marketing, Global Studies
University of South Florida 2012 — 2014
M.S. in Entrepreneurship, Center for Entrepreneurship in Applied Technologies
Stay at home mom March 2013 - Present
Blue Cross and Blue Shield of Florida June 2011 - March 2013
Citizens Property Insurance June 2010 - December 2010
Law Offices of David Frank February 2009 - November 2009
Nationwide Insurance July 2005 - February 2009
Skills
Healthcare, SharePoint, Access, Analysis, SQL, Business Analysis, Visio, Microsoft Office, Health Care Reform, Microsoft Excel
Education
University of Florida 2000 — 2002
Bachelor of Arts (B.A.), Criminology
Santa Fe Community College 1997 — 1999
Associate of Arts (A.A.), Psychology
iQor Aftermarket Services February 2015 - Present
Ceridian January 2013 - February 2015
Blue Cross and Blue Shield of Florida May 2011 - January 2013
Alltrust Insurance June 2010 - August 2010
University of North Florida December 2007 - January 2010
Merrill Lynch June 2009 - August 2009
City of St. Petersburg May 2003 - June 2009
Florida Retail Partners May 2007 - May 2009
Shells Restaurant April 2007 - July 2007
Pepin Restaurant November 2005 - April 2006
Skills
Analysis, Risk Management, SharePoint, Budgets, Microsoft Excel, Customer Service, Project Planning, Social Media, Business Development, Microsoft Word, Enterprise Risk..., Auditing, Leadership, Management, Software Documentation
Education
University of North Florida - College of Business Administration 2007 — 2011
Finance, Track in Real Estate
Blue Cross and Blue Shield of Florida March 2003 - Present
Blue Cross Blue Shield of Florida 2003 - Present
Blue Cross Blue Shield of Florida May 1998 - Present
BCBSFL 1998 - Present
Blue Cross and Blue Shield of FL 1998 - Present
BP America March 1991 - May 1998
Conley, Canitano, and Associates February 1991 - May 1998
CCAi 1991 - 1998
CCAi 1990 - 1998
Skills
ETL, Senior Ab Initio..., Data Warehousing, Data Modeling, DB2, SDLC, Data Integration, Business Intelligence, SQL, Data Quality, Data Architecture, Requirements Analysis, Dimensional Modeling, Databases, Business Analysis, Visio, Requirements Gathering, Enterprise Architecture, Systems Analysis
Education
University of North Florida 2003 — 2006
BS, Computer Information Science
Independent Consultant June 2002 - December 2012
Parkview Health System October 2000 - May 2002
Blue Cross and Blue Shield of Florida September 1988 - April 1997
Skills
Managed Care, Health Insurance, HIPAA, Process Improvement, Turn Around Management, Start-ups, Leadership, HEDIS, Pharmacy Benefit..., Disease Management, Hospitals, Management, Analysis, Fundraising, Policy, Program Management, Public Speaking, Public Relations, Strategic Planning, Team Building, Nonprofits, Training
Education
Harvard University, Graduate School of Business 1991 — 1991
Executive Course, Strategic Marketing Management
Northwestern U. Grad School of Mgmt 1970 — 1972
MBA, Hospital & Hlth Svcs Admin; Industrial Rel
St. Olaf College 1966 — 1970
Bachelor of Arts (B.A.), Biology, General
Comdata June 2010 - Present
Comdata September 2004 - June 2010
ACS July 2002 - March 2004
Nortel July 1997 - July 2002
Blue Cross and Blue Shield of Florida November 1987 - July 1997
Skills
COBOL, JCL, CICS, VSAM, Fileaid, DB2, TSO, MVS, Easytrieve, Syncsort, Xpediter, QMF
Education
University of North Alabama 1981 — 1984
BS, Management Information Systems and Marketing
Florida Blue September 2013 - Present
Florida Blue March 2012 - September 2013
Blue Cross and Blue Shield of Florida February 2008 - March 2012
Blue Cross and Blue Shield of Florida September 2005 - February 2008
Blue Cross Blue Shield of Florida October 2001 - September 2005
Blue Cross and Blue Shield of Florida March 1993 - October 2001
BTI, a division of Barnett Technology November 1992 - March 1993
CSX Commercial Services, a division of CSX Technology February 1989 - March 1992
Skills
Program Management, Green Belt, Operations Management, Quality Management, Shared Services, Student Loans, Health Insurance, Service Management, Project Portfolio..., Business Process..., Process Improvement, Process Management, Operational Excellence, Business Analysis, Cross-functional Team..., Six Sigma, Strategy, Vendor Management, Team Building, SDLC, Management, Project Management, Change Management, Strategic Planning
Education
Purdue University
BS, Industrial Engineering
Allstate Benefits June 2014 - Present
Florida Blue June 2013 - June 2014
Blue Cross and Blue Shield of Florida January 2011 - June 2013
Blue Cross and Blue Shield of Florida 2008 - 2011
Blue Cross and Blue Shield of Florida 2006 - 2008
Affiliated Media Group January 2004 - June 2006
Welcome Home Health Care January 2002 - May 2005
First Coast News (Gannett INC) August 2001 - January 2003
Digi-Net Technologies January 1995 - January 1996
Skills
Sales and Client..., Creative Direction and..., Technology Solutions, Creative Direction, Marketing Strategy, Video Production, Final Cut Pro, Public Relations, Corporate Communications, Videography, Social Media Marketing, Leadership, Multimedia, Web Design, Training, Advertising, Sales, Public Speaking, Project Management, Digital Media, Social Media, Marketing Communications, Management, Editing, SharePoint, Media Relations, Social Networking
Education
Google Analytics 2014 — 2014
Certification, Google Digital Analytics Platform
University of North Florida 1994 — 1999
BA Communications, Public Relations, Advertising, and Applied Communication
Masie Learning Consortium
Multiflex Dental December 2010 - Present
Consult A Doctor November 2009 - December 2010
Renaissance Dental January 2008 - October 2009
Independent Insurance & Consulting March 2008 - June 2008
Blue Cross and Blue Shield of Florida January 2001 - March 2008
Education
Saint John Fisher College
B.B.A., Business Administration
St. Mary's Catholic School
Florida Blue 1999 - Present
Blue Cross and Blue Shield of Florida March 2007 - August 2007
First Coast Service Options, Inc. June 1999 - October 2001
Mission:Health November 1996 - June 1999
Anthem Health Systems, Jacksonville, FL July 1987 - November 1996
San Jacinto Methodist Hospital, Baytown, Texas September 1982 - June 1987
Skills
Healthcare, Medicare, Managed Care, Health Insurance, Process Improvement, Provider Relations, Medicaid, Healthcare Management, HIPAA, Case Managment, Healthcare Information..., Policy
Education
University of Phoenix 2007 — 2009
MAED, Adult Education
Troy University 2001 — 2003
MSM, Healthcare Management
The University of Texas Health Science Center at Houston 1980 — 1982
BSN, Nursing
Florida Blue July 2013 - Present
Florida Blue May 2013 - July 2013
Florida Blue August 2011 - May 2013
Blue Cross and Blue Shield of Florida May 2010 - August 2011
Habitat for Humanity of Jacksonville, Inc. February 2008 - August 2009
The Pineapple Corporation February 2005 - October 2007
Quincy Johnson, Jones, Myott, Williams Architects July 2002 - February 2005
Charter Schools USA July 2000 - April 2001
Atlantic Builders August 1998 - April 2000
Intravue January 1997 - August 1998
Skills
Copywriting, Marketing Communications, Public Relations, Email Marketing, Advertising, Marketing, Event Planning, Public Speaking, Social Media, Social Networking, Nonprofits, Management, Newsletters, Media Relations, Program Management, Press Releases, Event Management, Marketing Strategy, Brand Development, Strategy, Internal Communications, Market Research, Corporate Communications, Direct Mail, Creative Direction
Education
University of Alabama 1985 — 1989
Bachelor of Arts in Communication, Major: Public Relations (Advertising), Minor: English (Marketing)
University of Alabama
Citizencrane Solutions January 2013 - Present
Orasi Software June 2011 - January 2013
Blue Cross and Blue Shield of Florida October 2008 - June 2011
University of North Florida February 2007 - August 2009
Belize Bank International June 2004 - December 2006
SysPro Innovative, Inc June 2004 - December 2006
Skills
Visual Basic, Microsoft SQL Server, VBScript, C#, QTP, C, DB2, Oracle 11g, Java, COBOL, VB.NET, HP Quality Center, HP Service Test, Grid Tools DataMaker, SoapUI, Quality Center, Oracle, SOA, Testing, Quality Assurance, Test Automation, SQL, Software Development, Web Services, .NET, Databases, Web Applications, MySQL, JavaScript, Programming, Agile Methodologies, REST, WCF Services, Certified Scrum Master..., SDLC, Requirements Analysis, PL/SQL, Enterprise Software, Oracle SQL Developer, HP QTP, ETL, Software Project..., Integration
Education
University of North Florida 2007 — 2010
Bachelor of Science, Major: Computer Information Science; Minor: Business Administration
Currently Seeking Analysis Role January 2014 - Present
Blue Cross and Blue Shield of Florida January 1986 - October 2013
Skills
Access, Analysis, Analytics, Budgets, Managed Care, Pharmacy, Customer Service, Finance, Healthcare, Leadership, Program Management, Team Building, Training
Education
University of North Florida 1985 — 1986
MBA, Business
University of North Florida 1985 — 1985
Bachelors of Business Administration, Marketing
Coggin College of Business, AACSB Accredited
Masters of Business AdministrationBachelors of Business Administration, Marketing
UnitedHealth Group November 2014 - Present
Optum October 2011 - December 2014
First Coast Service Options, Inc. November 2010 - August 2011
Qualedix July 2010 - August 2010
Qualedix April 2010 - August 2010
Qualedix March 2010 - August 2010
Jawood Business Process Solutions, LLC May 2009 - March 2010
Florida Blue 2005 - 2008
Blue Cross and Blue Shield of Florida 1986 - 2008
Skills
HIPAA, Enterprise Architecture, Quality Assurance, Healthcare, PMO, SDLC, Program Management, Visio, Testing, Process Improvement, Project Management, Analysis, EDI, Strategy, Healthcare Information..., Requirements Gathering, Management, Business Intelligence, SharePoint, Databases, Change Management, Agile Methodologies, SaaS, Software Development, Consulting, Integration, Claim, CICS, TSO, JCL, Java, PMBOK, PMP, Business Management, Healthcare Reimbursement, Healthcare Management, Systems Analysis, COBOL, Project Governance, Project Support, Claims, Siebel, PDLC, Cloud Computing, Medicare/Medicaid..., Senior Executive..., Agile Testing, Agile Project Management, Agile & Waterfall..., Waterfall
Education
Trident University International 2014 — 2017
PhD Business Administration, Health Information Technology (HIT)
Trident University International 2007 — 2011
MBA, Information Technology
University of Phoenix 1999 — 2011
BSBM, Business Management concentration in Information Technology
Florida Blue (formerly Blue Cross and Blue Shield of Florida October 2012 - Present
Blue Cross and Blue Shield of Florida 2011 - 2012
BCBSF 2003 - 2011
BCBSF 1997 - 2003
Management Development 1993 - 1997
Philip Crosby Associates 1989 - 1992
Strang Communications 1984 - 1989
Skills
Strategic Communications, Writing, Editing, Newsletters, Marketing Communications, Corporate Communications, Journalism, Graphic Design, Curriculum Development, Adult Learning..., Teaching, Team Building, Social Media, Video Production, Healthcare, Medicare, Publishing, Copy Editing, Copywriting
Education
Regent University
M.A., Communications (Journalism & Visual Communications), 3.8
Florida State University
B.S., Education
University of North Florida January 2009 - Present
Blue Cross and Blue Shield April 2008 - Present
BlueCross BlueShield of Florida January 2008 - January 2009
Blue Cross and Blue Shield of FLorida February 2007 - April 2008
Blue Cross and Blue Shield of FLorida 2000 - 2008
Blue Cross and Blue Shield of FLorida 2000 - 2008
Skills
Management, Leadership, Strategy, Analytics, Healthcare Management, Hospitals, Health Insurance, Product Management, Healthcare, Product Development, Product Lifecycle..., Project Management, Managed Care, Sales, Team Building, Data Analysis, Strategic Planning, Budgets, Cross-functional Team..., Analysis, Medicare, Process Improvement, Health Policy, Change Management, Leadership Development, Disease Management, Business Analysis, HIPAA, Medicaid, Organizational..., Retail
Education
University of North Florida 2004 — 2006
MBA
University of North Florida 2000 — 2004
MHA, Health Administration
Citi April 2012 - Present
Wells Fargo May 2005 - April 2012
First American Title 2002 - 2005
Blue Cross and Blue Shield of Florida 1995 - 1999
Skills
Banking, Credit, Loans, Requirements Gathering, Process Improvement, SQL, Analysis, SDLC, Access, Business Analysis, Requirements Analysis, Financial Analysis, Microsoft SQL Server, Risk Management
Education
University of Phoenix 2006 — 2010
BSIT, Information Technology
Florida Blue April 2011 - Present
Blue Cross and Blue Shield of Florida February 2010 - March 2011
Hawthorn Pharmaceuticals, Inc. October 2008 - October 2010
RediClinic LLC January 2006 - June 2008
InterFit Health (acquired by RediClinic LLC) January 2004 - January 2006
InterFit Health January 2004 - January 2006
InterFit Health January 2002 - January 2004
The University of Texas M.D. Anderson Cancer Center June 2001 - August 2001
Skills
Account Management, Business Development, Business Strategy, Healthcare, Customer Service
Education
Stephen F. Austin State University 1998 — 2001
Bachelor of Science, Health
Xoriant Corporation October 2014 - Present
EMC Consulting September 2007 - October 2014
Blue Cross and Blue Shield of Florida January 2007 - August 2007
Softpro Business Consortium January 2004 - August 2005
Ensolvia Inc July 2003 - July 2005
Skills
Program Management, Performance Management, Business Process..., Management Consulting, Data Analysis, Telecommunications, Competitive Analysis, Entrepreneurship, Strategy, Business Analysis, Requirements Analysis, Change Management, Management, SAP Business One, CRM, vBlock, VMware Infrastructure, Cloud Computing, Private Clouds, Data Management, Business Objects, Data Center, Leadership, Business Planning, Strategic Planning, Project Planning, Analysis, Risk Management, Enterprise Software, Product Management, Business Intelligence, IT Strategy, Team Building, Business Process, Consulting, Project Management, SDLC, Vendor Management, Process Improvement, Integration, IT Service Management, Business Transformation, Software Development, Software Project..., SharePoint
Education
University of South Florida 2005 — 2007
MBA, Finance, Marketing and Entrepreneurship, 3.8
Visvesvaraya Technological University 1999 — 2003
B.E., Mechanical Engineering
University of North Florida May 2013 - Present
StrategyGen Healthcare Strategies and Solutions October 2009 - Present
University of North Florida January 2000 - May 2013
University of North Florida July 2009 - July 2011
Blue Cross and Blue Shield of Florida July 2004 - July 2009
Blue Cross Blue Shield of Florida July 1999 - July 2001
University of North Carolina at Chapel Hill August 1995 - May 1999
Martin Memorial Health Systems July 1993 - July 1995
University of South Florida 1986 - 1990
Skills
Healthcare Consulting, Futurist, Thought Leadership, Health Insurance, Healthcare Management, Management Consulting, Strategic Consulting, Hospitals, Hospital Operations, Managed Care, PPO, HMO, Higher Education, Health Plans, Saudi Arabia, Egypt, China, Europe, Insurance, Public Health Policy, Dubai, Emerging Markets, Global Health, Global Strategy, Policy Analysis, Marketing Research, Research, Business Strategy, Strategic Planning, Strategic Thinking, Strategic Analysis, Florida, Uncertainty Analysis, Health Information..., Middle East, Quality Management, Patient Satisfaction, State Government, Regulatory Affairs, Congress, Public Health, International Relations, Health Policy, Healthcare Quality, Partnership for Patients, CMS, Healthcare, Leadership, Public Speaking, Organizational...
Education
University of North Carolina at Chapel Hill
PhD, Health Policy and Administration
University of Florida
MHS, Business Administration
University of Florida - Warrington College Of Business
MBA, Health Administration
University of South Florida
BA, Natural Science
Chamberlain High School
HS Diploma
Florida Blue March 2014 - Present
Blue Cross and Blue Shield of Florida January 2012 - March 2014
Blue Cross and Blue Shield of Florida March 2002 - January 2012
Allegis Group September 1999 - March 2002
Skills
Healthcare, Marketing Strategy, Cross-functional Team..., Process Improvement, Business Intelligence, Strategic Planning, PMP, Visio, New Business Development, Business Strategy, Health Insurance, Change Management, Leadership, Analysis, Customer Service, Management, Data Analysis, Provider Relations, Enterprise Software, Strategy, SharePoint, Business Analysis, Entrepreneurship, Sales, Program Management, Integrated Marketing, Healthcare Information..., Modeling, Marketing, Training, SDLC, Six Sigma, Project Management, Team Building, Insurance, Vendor Management, HIPAA, Medicare, Project Planning, Business Process..., Analytics, Healthcare Industry, Executive Management, Call Centers, Business Process, Business Planning, Market Research, HMO, Recruiting, Outsourcing
Education
UCLA Anderson School of Management 2012 — 2012
Leadership, Business
World Business Forum Conference 2012 — 2012
Leadership, Innovation
University of Phoenix 2002 — 2004
Masters of Business Administration, Behavioral Economics
The University of Georgia 1997 — 1999
Bachelor of Business Administration (BBA), International Business
ware county high school 1994 — 1997
High school diploma, Business
WellCare Health Plans May 2015 - Present
Florida Blue January 2005 - April 2014
Florida Blue January 2003 - April 2014
Blue Cross and Blue Shield of Florida December 1988 - April 2014
Florida Blue January 2003 - January 2005
Skills
Health Insurance, Provider Relations, HMO, PPO, Managed Care, Healthcare, Medicare, HIPAA, Claim, Vendor Management, SDLC, Health Policy, Leadership, Strategy, Process Improvement, Strategic Planning
Education
Southern University 1984 — 1987
Business, Management, Marketing, and Related Support Services
Southern University at New Orleans 1984 — 1986
Marketing
Florida Blue April 2013 - Present
Blue Cross and Blue Shield of Florida March 2010 - April 2014
University of North Florida January 2008 - March 2010
Med-Scribe Information Systems January 2008 - August 2009
Medical Services Company November 2006 - December 2007
Medical Services Company March 2006 - November 2006
CitiStreet January 2004 - December 2005
University of North Florida April 2002 - December 2003
Skills
Process Improvement, Requirements Gathering, Project Management, Program Management, XML, Testing, Salesforce.com, Visio, SDLC, Business Analysis, Software Documentation, Requirements Analysis, Social Media, Microsoft Excel, HTML, PowerPoint, Technical Writing, Social Networking, Microsoft Office, Agile Methodologies, Data Analysis, SharePoint, Systems Analysis, Risk Management, Analysis, Cross-functional Team..., Integration, Healthcare, Access, Leadership, Management, Project Planning, Troubleshooting, Business Requirements, Quality Assurance, Business Process, HIPAA, Team Building, Training, Customer Service, Outlook
Education
University of North Florida 2002 — 2006
Bachelors of Health Administration, Health Administration
Compass Management and Consulting May 2011 - Present
Blue Cross and Blue Shield of Florida March 2004 - May 2011
Blue Cross and Blue Shield of Florida / Provider Liaison February 1997 - March 2004
Skills
Event Planning, Marketing, Project Management, Nonprofits, Healthcare, Strategic Planning, Leadership, Program Management, Training, Management, Organizational...
Education
Southern Illinois University, Carbondale 1999 — 2001
BS, Education, Training & Development
Quest Diagnostics January 2010 - Present
My Health Care Manager March 2009 - January 2010
Humana June 2008 - March 2009
The Outcomes Group June 2002 - June 2008
Tampa Bay Alliance June 2002 - June 2008
Harris HealthTrends January 1999 - May 2002
Blue Cross and Blue Shield of Florida October 1995 - January 1999
Martin Marietta, inc September 1987 - March 1993
Lourdes Hospital February 1986 - February 1990
St. Joseph's Hospital 1983 - 1986
Skills
Data Analytics /..., Creating Public /..., Business Development, Project Management, Professional Speaking /..., Population Health..., Grant Funding..., Healthcare Utilization..., Absenteeism/Presenteeism..., Targeted Intervention..., Vendor Analysis and..., Workforce Risk..., Quality Improvement..., Outcomes Measurement &..., Bringing People Together, Healthcare, Strategy, Wellness, Healthcare Management, Managed Care, Coaching, Health Education, Strategic Planning, Nutrition, Public Speaking, Fitness, Leadership, Health Promotion, Team Building, Management, Program Management
Education
University of Arizona
MS, Exercise Physiology
Rice University 1977 — 1981
BA, Physical Education
Duval County Public Schools November 2014 - Present
Bike Scoot or Yak Rentals of Jax Bch LLC February 2014 - Present
Rogers Benefit Group January 2008 - July 2013
Blue Cross and Blue Shield of Florida 2006 - 2008
Blue Cross Blue Shield Fl 1998 - 2008
Skills
Health Insurance, Product Management, Disability Insurance, Fixed Annuities, Medicare, Marketing, Claim, Life Insurance, Workers Compensation, Process Improvement, Microsoft Office, Term Life Insurance, Insurance, Small Business, Coaching, Public Speaking, Employee Benefits, Risk Management, Strategic Planning, Business Analysis, Retirement Planning, Sales, Long-term Care, Accident, Leadership, Healthcare, Commercial Insurance, Retirement, Underwriting, General Insurance
Education
University of Wyoming 1995 — 1998
MS, Sport and Exercise Psychology
University of North Florida 1993 — 1995
BS, Health
Baldwin Senior High School 1984 — 1986
HS
Valley Forge Middle School
quest startup
Varian Medical Systems May 2011 - Present
Varian Medical Systems May 2007 - May 2011
United States Mint April 2006 - December 2006
Countrywide Mortgage Services November 2005 - March 2006
Blue Cross and Blue Shield of Florida January 2004 - November 2005
Beeline, Inc. January 2004 - March 2005
Skills
Instructional Design, Blended Learning..., Captivate, Technical Writing, Software Documentation, Adobe Creative Suite, Medical Devices, Instructor-led Training, ADDIE, Project Management, RoboHelp, Learning Management..., Editing, Needs Analysis, Online Help, SnagIt, Technical Documentation, Analysis, SharePoint, Learning Management, ILT, Camtasia, Microsoft Office, Adobe Acrobat, Flash, Information Design, Training Delivery, Content Management, Screencasting, FrameMaker, Information Mapping, Testing, Document Management, Virtual Training, Healthcare Information..., ActionScript, Adobe Fireworks, Business Analysis, Requirements Analysis, Dreamweaver, Web-based Training, Authoring Tools, Learning Strategies, Learning Technology, Saba, Learning Systems, Clinical Information..., Adobe Flash, Sony Soundforge, Mobile Learning
Education
Association for Talent Development 2015 — 2015
Certificate in Mobile Learning
Adobe Authorized Training 2012 — 2012
Certificate of Completion, Flash Foundations and ActionScript Courses
University of North Florida 2005 — 2005
Graduate Certification, Instructional Systems Design
Jacksonville University 1994 — 1997
BA, English Language and Literature
Lockheed Martin Aeronautics Company March 2011 - Present
Interactive Resources August 2010 - March 2011
Blue Cross Blue Shield of Florida June 2008 - August 2010
Blue Cross and Blue Shield of Florida February 2006 - June 2008
Skills
Software Documentation, Testing, SDLC, Requirements Gathering, Quality Center, Requirements Analysis, Enterprise Software, Business Analysis, SharePoint, Visio, Agile Methodologies, User Acceptance Testing, Databases, Data Warehousing, Quality Assurance, Integration, SQL
Education
University of North Florida - College of Business Administration 2005 — 2006
MBA, Business
University of Florida 2000 — 2004
BS, Computer Engineering
Fanatics, Inc. January 2015 - Present
Kemper February 2012 - January 2015
Blue Cross and Blue Shield of Florida October 2008 - December 2011
Convergys September 2007 - September 2008
Blue Cross and Blue Shield of Florida September 2005 - August 2007
Perot Systems October 2004 - September 2005
Skills
Requirements Gathering, SDLC, Business Analysis, Process Improvement, Analysis, Systems Analysis, Visio, System Testing, Requirements Analysis, SQL, Healthcare, Software Project..., Healthcare Information..., Vendor Relationships, Project Coordination, Business Requirements, SharePoint, Teamwork, Customer Oriented, IT Project Leadership, Vendor Management, Project Management, Business Process, Software Documentation, Testing
Education
University of North Florida
BA, Communications
University of Florida August 2013 - Present
University of Florida August 2010 - August 2013
UNC Wilmington August 2008 - June 2010
University of North Florida August 2007 - June 2008
University of South Florida May 2005 - December 2007
St. Johns River State College August 2006 - June 2007
Florida State College at Jacksonville August 2003 - April 2005
Blue Cross and Blue Shield of Florida January 2003 - December 2004
Kumon January 2002 - December 2003
Steak'n Shake January 1999 - December 2001
Skills
Higher Education, Instructional Design, E-Learning, Educational Technology, Staff Development, Statistical Analysis, Software Design, Web Design, Web Development, Research Design, Project Management, Statistics, Distance Learning, Instructional Technology, Teaching, Program Development, Research, Training, Courses, Curriculum Development, Curriculum Design, Blended Learning, Adult Education, Technology Integration, Programming, Program Evaluation, University Teaching, Learning Management..., Educational Leadership, Grant Writing, Classroom, Teacher Training, Qualitative Research, Camtasia, College Teaching, Student Development, Student Affairs, Technical Writing, Moodle
Education
University of South Florida 2005 — 2008
Doctor of Philosophy in Curriculum and Instruction, Instructional Technology (Major), Measurement and Research (Minor)
University of North Florida - College of Business Administration 2003 — 2004
Master of Business Administration, Computer and Information Sciences
University of North Florida 2001 — 2003
Bachelor of Science, Computer and Information Sciences
Valencia College 1999 — 2001
Associate of Arts (AA), Computer Science
Ridgewood High School 1995 — 1999
High School Diploma, General Education
VARMED Management, INSPIRA, BHMHealthcare, and Others May 2012 - Present
INSPIRA 2012 - 2013
Mapfre February 2004 - April 2012
Blue Cross of Puerto Rico February 2002 - February 2004
Blue Cross of Puerto Rico July 2000 - February 2004
Blue Cross of Puerto Rico January 1996 - June 2000
Blue Cross and Blue Shield of Florida February 1994 - January 1996
Skills
Health Insurance..., Healthcare Information..., Mental Health, Healthcare Management, Medicare Advantage, Medicare Part D, Compliance, Managed Care, Management, Health Insurance, Medicare, Insurance, Underwriting, HIPAA, Analysis, General Insurance, Claim, Customer Service, Training, Employee Benefits, Commercial Insurance, Life Insurance, Strategic Planning, Data Analysis, Healthcare Consulting, Integration, Reinsurance, Human Resources, Process Improvement, Recruiting, Long-term Care, Mergers & Acquisitions, Business Analysis, Risk Management, Disability Insurance, Business Process..., Leadership, Access, Team Building, Software Documentation, Visio, Requirements Gathering, Negotiation
Education
AHIP 2000 — 2002
Managed Care Professional, Managed Care, Certification
University of Puerto Rico-Mayaguez 1985 — 1990
BS, Electrical and Electronics Engineering, Magna Cum Laude
Florida Blue June 2012 - Present
Blue Cross and Blue Shield of Florida October 2011 - June 2012
Blue Cross and Blue Shield of Florida September 2008 - October 2011
Angiotech August 2007 - September 2008
MLCC 1996 - 2001
Skills
Black Belt, Industrial Engineering, Vendor Management, Lean Manufacturing, Process Improvement, Six Sigma, Program Management, Healthcare, Project Management, Leadership, Operations Management, Strategic Planning, Health Insurance, Cross-functional Team..., Team Building, Management, Business Analysis
Education
University of Florida 2004 — 2007
Bachelors, Industrial and Systems Engineering
University of Florida
Bachelor of Industrial and Systems Engineering
Blue Cross and Blue Shield of Florida August 2010 - Present
Blue Cross Blue Shield of Florida February 2008 - August 2010
Blue Cross Blue Shield of Florida March 2001 - August 2010
Education
University of North Florida 2011 — 2011
Effective Business Writing and Grammar, 2001
University of North Florida 2011 — 2011
Project Management (PMP) Fundamentals, 2011
Fidelity National Information Services May 2009 - Present
Blue Cross and Blue Shield of Florida November 2006 - May 2008
Fidelity National Financial April 2004 - October 2006
FEMSA GROUP (Fully Integrated Brewery Company) March 1991 - September 2001
Skills
Treasury Management, Treasury, Financial Reporting, Banking, Cash Management, Finance, Cash Flow Forecasting, Financial Modeling, Investments, Analysis, Derivatives
Education
Tecnológico de Monterrey 1997 — 2000
MBA, Finance
University of Nuevo Leon 1985 — 1990
Bachelor of Arts (B.A.), Accounting
RestorixHealth May 2014 - Present
Univeristy of Florida Jacksonville Healthcare Inc. September 2011 - December 2013
Baptist Health November 2009 - September 2011
Blue Cross and Blue Shield of Florida April 2006 - 2009
Blue Cross and Blue Shield of Florida August 2005 - April 2006
Blue Cross and Blue Shield March 2002 - August 2005
Bank of America January 1999 - March 2002
Daytona Beach News-Journal December 1996 - January 1999
Commonwealth of Pennsylvania February 1990 - December 1996
Skills
Healthcare, Process Improvement, Management, Visio, Program Management, Health Insurance, Cross-functional Team..., Microsoft Office, Leadership, Strategic Planning, Human Resources, Insurance, Healthcare Management, Training, Employee Training, Project Management, Recruiting, Analysis, HIPAA, Hospitals, Coaching, Change Management, Team Building, Public Speaking, Budgets, Customer Satisfaction, Policy
Education
University of Phoenix 2004 — 2006
MBA/HCM, Business Administration
Publix Super Markets March 2014 - Present
Florida Home Media September 2013 - February 2014
Event 360 January 2013 - June 2013
CAbi June 2010 - December 2012
Blue Cross and Blue Shield of Florida 2007 - 2009
Blue Cross and Blue Shield of Florida 2006 - 2007
Blue Cross and Blue Shield of Florida 2005 - 2006
Husk Jennings Advertising 2003 - 2004
Comcast Cable 1999 - 2001
AT&T Universal Card Services 1990 - 1999
Skills
Advertising, Direct Marketing, Marketing Communications, Marketing Strategy, Brand Development, Cross-functional Team..., Strategy, B2B, Strategic Planning, Vendor Management, Business Strategy, Direct Mail, Leadership, Marketing, Sales, Lead Generation, Management, Sponsorship, Integrated Marketing, Recruiting, Email Marketing, Program Management, Retail, Social Media Marketing, CRM, Account Management, Market Research, Marketing Management, Brand Management, Market Planning, Online Marketing, Social Networking, Competitive Analysis, Event Management, Salesforce.com, Analytics, Public Relations, Social Media, E-commerce, Product Marketing, Event Planning, Team Building, New Business Development, Business Development, Corporate Communications, Entrepreneurship, Fundraising, Analysis, Copywriting
Education
University of North Florida - College of Business Administration 1985 — 1988
BA, Marketing
Phillips Performance Consulting, LLC September 2010 - Present
Blue Cross and Blue Shield of Florida 1997 - December 2009
Blue Cross and Blue Shield of Florida October 1992 - September 1997
Blue Cross and Blue Shield of Florida July 1982 - October 1992
Public Communications Inc. 1980 - 1982
Adams Gaffney Public Relations September 1975 - October 1977
Skills
Change Management, Job Design, User adoption, Organizational Design, Organizational..., Leadership Development, HR Consulting, HR Program Evaluation, Human Performance, Project Management, Strategic Planning, Marketing Communications, Public Relations, Strategy, Internal Communications, Program Management, Strategic Communications, Performance Improvement, Management, Process Improvement, Vendor Management, Organizational..., Leadership, Training, Consulting, Human Resources, Performance Management, Cross-functional Team..., Business Process..., Media Relations, Healthcare, Management Consulting, PMO, Team Building
Education
University of Phoenix 1997 — 1999
M.A., Organization Management
Southern Illinois University, Carbondale 1972 — 1975
B.S., Communication
Blue Cross and Blue Shield of Florida Foundatiom 2011 - Present
Blue Cross and Blue Shield of Florida 2005 - 2011
Blue Cross and Blue Shield of Florida 2000 - 2005
Blue Cross and Blue Shield of Florida 1993 - 2000
Northeast Florida Regional Planning Council April 1985 - October 1993
Piedmont Virginia Community College 1980 - 1983
Greenville Technical College 1978 - 1979
Skills
Leadership, Grant Writing, Public Relations, Media Relations, Corporate Communications, Event Planning, Community Development, Fundraising, Marketing Communications, Volunteer Management, Healthcare, Strategic Communications, Team Leadership, Training, Community Outreach, Press Releases, Nonprofits, Public Speaking, Internal Communications, Social Media, Crisis Communications, Integrated Marketing, Non-profits, Strategic Planning
Education
The University of Georgia 1971 — 1975
ABJ, Journalism
Gordon Lee Memorial High School
Money Pages September 2009 - Present
Zuriel Publishing February 2006 - September 2009
Blue Cross and Blue Shield of Florida December 1999 - February 2006
Blue Cross Blue Shield of Florida May 1998 - December 1999
AT&T May 1996 - May 1998
AT&T May 1993 - May 1996
Skills
Marketing, Sales, Management, Sales Management, Start-ups, Strategy, Marketing Strategy, Public Relations, Marketing Communications, Public Speaking, Health Insurance, Leadership, Franchising, Direct Mail, General Aviation, Advertising, New Business Development, Strategic Planning
Education
University of North Florida 2002 — 2004
Masters, Public Administration
University of North Florida 1994 — 2001
BA, Political Science, Communications
Airwolf Aviation Flight School 2008 — 2009
Certificate, Private Pilot
Mandarin High
Blue Cross and Blue Shield of Florida 2010 - Present
Blue Cross and Blue Shield of Florida 2003 - 2010
Blue Cross and Blue Shield of Florida 2001 - 2003
Blue Cross and Blue Shield of Florida 1998 - 2001
Memorial Hospital Jacksonville 1995 - 1998
Skills
Healthcare, Health Insurance, Managed Care, Strategic Planning, Leadership, Process Improvement, Project Management, Cross-functional Team..., Vendor Management, Healthcare Management, Budgets, Customer Service, Program Management, Incentives, Incentive Programs, Team Building, Training, Employee Benefits
Education
University of North Florida 1992 — 1998
BBA, MHA, Business Management, Health Administration
Baptist Health November 2013 - Present
WriteSource Communications June 2003 - Present
Blue Cross and Blue Shield of Florida 1999 - 2002
The Jacksonville Chamber of Commerce June 1998 - June 1999
Ryder Systems 1993 - 1994
Ryder Systems 1993 - 1994
Skills
Marketing Communications, Public Relations, Corporate Communications, Communications Planning, Copy Editing, Press Releases, Strategic Communications, Integrated Marketing, Media Relations, Social Media, Editing, Newsletters, Crisis Communications, Copywriting, Communication Training, Internal Communications, Advertising, Reputation Management, Event Planning, Publicity, Speech Writing, Content Management, Publications, Web Content Management, Content Development, Web Content, Social Media Marketing, Online Marketing
Education
University of Florida 1982 — 1986
Bachelor's, College of Journalism - PR
Florida Blue January 2013 - Present
Blue Cross and Blue Shield of Florida September 1997 - January 2013
Blue Cross Blue Shield of Florida September 1997 - June 2006
National Prescription Administrators January 1993 - July 1997
Skills
PeopleSoft, SQL, HRIS, Software Development, Programming, COBOL, Crystal Reports, SharePoint, Visio, Business Intelligence, Integration, Business Analysis
Education
University of Phoenix 2006 — 2008
BS IT Visual Communications, Web Design
The Chubb Institute of Technology 1991 — 1993
Computer Programming
Ramapo College of New Jersey 1986 — 1991
Tirad Healthcare Network September 2015 - Present
Blue Cross and Blue Shield of Florida January 2011 - September 2015
Blue Cross and Blue Shield of Florida February 2007 - January 2011
Blue Cross and Blue Shield of Florida February 2003 - January 2007
Skills
Policy, Process Improvement, Auditing, Management, Leadership, Employee Benefits, Medicare, Internal Audit, Medicare Part D, Internal Controls, Business Planning, Insurance, Strategic Planning, Health Insurance, Enterprise Risk..., HIPAA, Healthcare, Program Management, Managed Care, Vendor Management
Education
University of North Florida - College of Business Administration 1988 — 1990
University of Phoenix
M.B.A, Healthcare Management
Adecco Group April 2015 - Present
Acosta Sales & Marketing September 2012 - March 2015
Acosta Sales & Marketing May 2009 - September 2012
Blue Cross and Blue Shield of Florida January 2004 - May 2009
Exult Staffing - Supporting Bank of America and Prudential October 2003 - January 2004
Prudential June 1998 - October 2003
Skills
Talent Acquisition, Applicant Tracking..., Talent Management, Onboarding, Succession Planning, Performance Management, Employee Relations, Recruiting, HRIS, Workforce Planning, Human Resources, Employee Benefits, Temporary Placement, Management, Leadership, College Recruiting, Policy, Employee Engagement, Benefits Administration
Education
University of North Florida
Bachelor of Arts (B.A.)
Egg-Q March 2015 - Present
Femwell Group Health September 2007 - October 2014
Blue Cross and Blue Shield of Florida September 2006 - September 2007
Johnson & Johnson 2005 - 2005
Business Improvement District of Coral Gables March 2000 - August 2004
Skills
Strategic Planning, Marketing, Management Consulting, Project Management, Corporate Branding, Business Strategy, New Business Development, Healthcare Management, Nonprofits, Management, Leadership, Healthcare, Business Development, Strategy, Marketing Strategy, Sales, Analysis
Education
New York University - Leonard N. Stern School of Business 2004 — 2006
MBA, Management and Marketing
University of Pennsylvania 1993 — 1997
BA, History
Carrollton School of the Sacred Heart 1989 — 1993
High School
Epiphany School
Wachovia Programmer/AnalystFirst AmericanApril 2004 - May 2005
LOGS Financial Services 2003 - 2005
LOGS/First American 2002 - 2005
Blue Cross and Blue Shield of Florida 1999 - 2001
Education
University of Phoenix
Blue Cross and Blue Shield of Florida 2008 - Present
Education
University of North Florida 1988 — 1989
Intellispring Technologies Sr. Network EngineerUnisysSeptember 2002 - August 2003
Netigy 2000 - 2002
Blue Cross and Blue Shield of Florida 1998 - 2001
Naval Station Mayport 1996 - 1999
Skills
Vendor Management, Unified Communications, Routing, Telecommunications, Cisco Technologies, Data Center, Business Development, Account Management, Process Improvement, Wireless, Switches, VoIP, Networking, Telephony, Network Design, Managed Services, Professional Services, Integration, Network Engineering, MPLS, LAN-WAN, Call Centers, Cloud Computing, IP, Network Architecture, WAN, Troubleshooting, Security, Routers, Solution Selling
Education
University of Maryland University College 1986 — 1992
Susan the Scribe, Inc. August 2005 - Present
Susan the Scribe, Inc. August 2005 - Present
The Florida Times-Union 2001 - 2010
Blue Cross and Blue Shield of Florida January 1998 - January 2005
Wrote Family History Book January 1991 - January 1997
Skills
Biographies, Press Releases, Writing, Newspaper, Books, Brochures, Magazines, Copy Editing, Media Relations, Copywriting, Community Relations, Journalism, Editing, Blogging, Facebook, Strategic Communications, Social Media, Public Relations, Direct Mail, Corporate Communications, Event Marketing, Social Media Marketing, Social Networking, Advertising, Promotions, Marketing Communications, Email Marketing, Online Marketing, Fundraising, Marketing Strategy, Proposal Writing, Brand Development, Research, Publications, Strategic Planning, Crisis Communications, Public Speaking, Creative Writing, Proofreading, Newspapers, Nonprofits, Marketing, Newsletters, Ghostwriting, Speech Writing, Storytelling, AP Style, Web Content, Content Development, SEO
Education
Florida Community College
University of Montana
Journalism
Blue Cross and Blue Shield of Florida July 2007 - Present
Education
University of North Florida - College of Business Administration 2001 — 2004
ITT Technical Institute 2010 - 2010
Blue Cross and Blue Shield 2008 - 2009
Blue Cross and Blue Shield of Florida 2001 - 2008
Blue Cross and Blue Shield of Florida 1998 - 2001
Blue Cross and Blue Shield of Florida 1992 - 1998
Skills
Process Improvement, Six Sigma, Risk Management, Project Management, Business Process..., Program Management, Business Process
Education
University of Minnesota-Twin Cities
MBA, Marketing, Marketing Research, Finance
University of Nebraska-Lincoln
Bachelor of Science
Blue Cross Blue Shield of Florida April 1981 - Present
Blue Cross and Blue Shield of Florida April 1981 - Present
Blue Cross Blue Shield of Florida July 2005 - February 2008
Skills
HIPAA, Informatics, Healthcare IT, SDLC, Enterprise Architecture
Education
University of Central Florida 1976 — 1978
BA, Public Administration
St. Petersburg College 1973 — 1976
AA, Business
Blue Cross and Blue Shield of Florida January 2008 - Present
Blue Cross and Blue Shield of Florida May 2008 - December 2008
Blue Cross and Blue Sheild of Florida May 1998 - May 2008
Skills
Corporate Communications, Cross-functional Team..., Health Insurance, Internal Communications, Leadership, Email Marketing, Vendor Management, Advertising, Business Analysis, Managed Care, Management, Insurance, Marketing Communications, Marketing Strategy
Education
University of North Florida - College of Business Administration 1989 — 1992
Florida Blue 2003 - Present
Blue Cross and Blue Shield of Florida 1995 - 2003
Skills
SharePoint, Management, Change Management, Workshop Facilitation, Healthcare, Program Management, Strategy, Recruiting, Project Management, Leadership, Organizational..., Public Speaking, Training, Health Insurance, Control Theory, Employee Relations, Human Resources, Process Improvement, Analysis, Team Building, Research
Education
University of Florida - Fredric G. Levin College of Law 1991 — 1994
JD
University of Michigan 1987 — 1990
AB, Psychology
Strategic Managed Care Consulting LLC April 2012 - Present
Humana Inc. October 2006 - April 2012
Blue Cross and Blue Shield of Florida August 2001 - December 2005
United Healthcare 1999 - 2001
Skills
Hospital Contract..., Managed Care, Provider Relations, Provider Network..., Market Share Expansion, Strategic Planning, Contract Negotiation..., Medical Cost..., New Business/Territory..., Contract Management, Medicare and Medicaid..., Negotiation, Contract Negotiation, Hospitals, Market Share, Medical Cost Containment, Methodology, Medicaid, Medicare, Network Development, Healthcare, Healthcare Industry, Credentialing, PPO, Healthcare Consulting, Health Policy, HMO, HIPAA, Insurance, Physician Relations, Leadership, Healthcare Management, Revenue Cycle, Practice Management, Physicians, Medicare Part D, Health Insurance, Quality Improvement, Pharmacy Benefit..., Medicaid Managed Care, Utilization Management, Provider Education, Medical Compliance, Revenue Cycle Management, Health Care Reform, Provider Networks, NCQA, Strategy, Healthcare Reimbursement, HEDIS
Education
University of Miami 2008 — 2008
Bachelor of Business Administration in Finance, Bachelor of Arts in Foreign Language, Cum Laude.
Miami Beach Senior High School
RBJC Enterprises January 2008 - Present
Blue Cross and Blue Shield of Florida November 2005 - January 2008
Blue Cross and Blue Shield of Florida January 2004 - November 2005
Blue Cross and Blue Shield of Florida May 2000 - January 2004
Blue Cross and Blue Shield of Florida December 1997 - May 2000
Albert Sabin Vaccine Institute November 1996 - November 1997
Nursing & Homecare, Inc. January 1995 - November 1996
The Stamford Hospital 1989 - 1995
Skills
Market Planning, Editing, Strategic Communications, Internal Communications, Media Relations, Corporate Communications, Reputation Management, Public Relations, Writing, Executive Communications, Crisis Communications, Issues Management, Crisis Management, Community Relations, Marketing Strategy, Nonprofits, Marketing, Strategy, Management, Press Releases, Public Speaking, Newsletters, Copywriting, Integrated Marketing, Communications Planning, Publicity, Messaging, Social Media Marketing, Public Affairs, Community Development, Communication Training
Education
Temple University
BA, Radio, Television and Film
Blue Cross and Blue Shield of Florida, June 2010 - Present
Blue Cross and Blue Shied of Florida June 1987 - June 2010
Skills
Litigation Management, Legal Writing, Policy, Contract Negotiation, Strategic Planning, Management, Succession Planning, Health Insurance, Negotiation, FLSA
Education
Stetson University College of Law 1983 — 1986
JD, Law
Wake Forest University 1979 — 1983
Bachelor of Science (B.S.), Business Administration and Management, General
Blue Cross and Blue Shield of Florida 2005 - Present
Blue Cross and Blue Shield January 2004 - Present
Blue Cross and Blue Shield January 1999 - December 2003
Education
Webster University 2001 — 2003
Masters, Human Resources
Southern Illinois University 1998 — 1999
Bachelors, Workforce Education, Training & Development
Blue Cross and Blue Shield November 1993 - Present
Blue Cross and Blue Shield of Florida May 1987 - November 1993
Skills
Account Management, Marketing, Management, Training, Employee Benefits, Sales, Team Building, Leadership Development, Human Resources, Recruiting, Coaching, Talent Acquisition, Employee Training, Performance Management, Employee Relations
Education
University of North Florida - College of Business Administration 1980 — 1984
Business Administration, Marketing
Orange Park High School 1969 — 1973
Blue Cross and Blue Shield of Florida November 2010 - Present
Florida Blue 2010 - Present
Skills
Adobe Creative Suite, Microsoft Office, Photoshop, InDesign, Advertising, Social Media Marketing, Strategic Planning, Marketing Communications, Graphic Design, Marketing, PowerPoint, Customer Service, Creative Direction, Leadership, Adobe Acrobat, Mac, Photography, Illustrator, Brand Development, Microsoft Word, Email Marketing, Microsoft Excel
Education
University of North Florida 1999 — 2001
Bachelor's degree, Fine Art/Graphic Design, GPA 3.8
Blue Cross and Blue Shield of Florida 2006 - Present
MRC Consulting May 2010 - May 2012
MRC Consulting dba IT-Remote.Com March 2009 - March 2012
Brandt, Inc. 2003 - 2005
Skills
Training, Sales, Marketing, Health Insurance, Insurance, Medicare, Customer Service, Process Improvement, Team Building, Employee Benefits, Strategic Planning
Education
University at Buffalo 1970 — 1972
Bishop Neumann High School 1959 — 1963
High School Diploma
AARP Services Inc June 2008 - Present
Florida Combined Life/ Blue Cross Blue Shield of Floirda 2006 - 2008
Blue Cross and Blue Shield of Florida 1986 - 2005
Skills
Insurance, Medicare, Health Insurance, Medicaid, Employee Benefits, Marketing Strategy, Health Policy, Healthcare Information..., Direct Marketing, HIPAA, Healthcare Consulting, Policy, Account Management, Training, Team Leadership, Process Improvement, Strategy, Executive Management, Call Centers, Organizational..., Data Analysis, Business Process..., Change Management, Leadership Development
Education
University of North Florida - College of Business Administration 1983 — 1985
MBA, Marketing, Economics
University of Colorado Boulder 1977 — 1980
International Affairs, Ecomics, International Finance
imagine.GO Inc. June 2014 - Present
BP Informatics LLC September 2009 - Present
Blue Cross Blue Shield of Florida May 2008 - December 2013
Blue Cross and Blue Shield of Florida March 2005 - May 2008
Blue Cross and Blue Shield of Florida April 2002 - March 2005
St Leo University March 1996 - May 2002
Blue Cross and Blue Shield of Florida January 2001 - March 2002
Blue Cross and Blue Shield of Florida November 1996 - January 2001
Prudential Insurance December 1993 - November 1996
Skills
Strategy, Business Intelligence, Leadership, Business Analysis, Analysis, Management, Data Analysis, Project Management, Budgets, Business Planning, Team Building, Financial Reporting, Training, Integration, Healthcare, Process Improvement, Policy, Finance, Program Management, Forecasting, Cross-functional Team..., Business Process..., Accounting, Project Planning, Change Management, Strategic Planning, Access, Executive Management, Vendor Management, Management Consulting, Analytics, Governance, Mergers & Acquisitions, Employee Benefits, Medicare, Insurance, Health Insurance, Healthcare Information..., Managed Care, Business Development
Education
University of North Florida - College of Business Administration 1993 — 1995
MAcc, Accountancy
University of North Florida - College of Business Administration 1991 — 1993
BBA, Accounting
University of Florida 1985 — 1989
BS, Telecommunication
MaineHealth July 2008 - Present
Maine Medical Center July 2002 - July 2008
DeLorme October 1999 - July 2002
Blue Cross and Blue Shield of Florida November 1998 - August 1999
Hartford Hospital September 1996 - May 1998
Shriner’s Hospital for Crippled Children June 1995 - August 1995
Skills
Business Intelligence, Clinical Research, .NET, Healthcare, Sales, Program Management, Team Leadership, Microsoft SQL Server, Informatics, Healthcare Information..., Healthcare Consulting, BOE, Epic Systems, EHR, CPOE, EMR, HL7, Clarity
Education
University of Connecticut
M.S, Biomedical Engineering
Rensselaer Polytechnic Institute
B.S, Biomedical Engineering
Florida Blue April 2014 - Present
Florida Blue August 2011 - April 2014
Health Care Industry April 2011 - August 2011
Blue Cross and Blue Shield of Florida February 2007 - April 2011
Blue Cross and Blue Shield of Florida February 2006 - February 2007
Blue Cross and Blue Shield of Florida July 2005 - February 2006
Blue Cross and Blue Shield of Florida October 2003 - July 2005
Blue Cross and Blue Shield of Florida August 2000 - October 2003
J.M. Family Enterprises January 1999 - August 2000
JM Family Enterprises March 1997 - August 2000
Skills
Healthcare Information..., SDLC, Health Insurance, Leadership, Process Improvement, Healthcare, Integration, Managed Care, Disaster Recovery, IT Strategy, Software Documentation, Business Intelligence, Medicare, Data Center, Healthcare Management, vendor management, Security
Education
Webster University
Master, Business Administration
University of Florida
Bachelor of Science, Business Administration
AHIP-ELP
ICX Group, Inc August 2013 - Present
Blue Cross and Blue Shield of Florida August 2006 - July 2013
Petro Services, Inc. July 1999 - August 2006
Winn Dixie Stores November 1996 - July 1999
Skills
Accounts Receivable, Bank Reconciliation, GAAP, Internal Controls, Accounting, Financial Reporting, Financial Accounting, Financial Analysis, Account Reconciliation, Accounts Payable, PeopleSoft, Journal Entries, Cash Flow, Accruals, Payroll, Process Improvement, Variance Analysis, General Ledger
Education
University of North Florida 1994 — 1997
Master of Accountancy, Accounting
University of North Florida - College of Business Administration 1990 — 1993
Bachelor of Business Administration, Accounting
Jones College January 2012 - Present
Massage N U Mobile 2004 - Present
Virginia College October 2014 - February 2015
Virginia College February 2015 - 2015
Humana Health Insurance of Florida February 2013 - 2015
Humana Health Insurance of Florida April 2012 - June 2013
Humana Insurance of Florida October 2007 - April 2012
Encadria Staffing Solutions October 2006 - August 2007
Federal Reserve Bank of Atlanta October 2006 - August 2007
Blue Cross and Blue Shield of Florida April 2002 - July 2005
Skills
Microsoft Office, Microsoft Excel, Health Insurance, Customer Service, Expert relationship..., Exceptional Communicator, Exceptionally well..., Project Management, Financial Analysis, Financial Audits, Team Building, Data Analysis, Data Entry, Auditing, Access, HRIS, Insurance, Databases, Call Centers, Research, Organizational..., Leadership Development, PowerPoint, Strategic Planning, Coaching, Microsoft Word, Time Management, Analysis, Process Improvement, Business Strategy, Healthcare, Recruiting, Teaching, Training, Business Analysis, Conflict Resolution, Software Documentation
Education
University of Phoenix
Masters, Business Administration
University of Phoenix
Bachelor of Science, Business Management
Humana November 2012 - Present
UnitedHealth Group - OptumInsight March 2011 - June 2012
Blue Cross and Blue Shield of Florida February 2002 - September 2010
Blue Cross and Blue Shield of Florida October 1999 - February 2002
Blue Cross and Blue Shield of Florida February 1996 - October 1999
Blue Cross and Blue Shield of Florida June 1994 - February 1996
University of North Florida 1989 - 1994
TCBY 1987 - 1989
Skills
Claim, Data Analysis, Employee Benefits, Healthcare Industry, Health Policy, HIPAA, HMO, Managed Care, Medicaid, Medicare, Network Development, PPO, Process Improvement, Program Management, Provider Relations, Public Speaking, Cross-functional Team..., Health Insurance, Six Sigma, Training
Education
University of North Florida 1988 — 1993
B.A., Psychology
Chantal J. Harrington, P.A. March 1995 - Present
Chantal J Harrington PA 1995 - Present
Blue Cross and Blue Shield of Florida 1991 - 1994
Marks Gray, P.A. 1989 - 1991
Skills
Appeals, Social Security..., Personal Injury, Claim, Legal Writing, Family Law, Personal Injury..., Federal Courts, Legal Research, Trial Practice, Courts, Hearings, Wrongful Death, Litigation
Education
University of California, Davis - School of Law 1986 — 1989
J.D., Law
University of Florida 1981 — 1985
Bachelor of Arts (B.A.), Sociology
Citizens Property Insurance Corporation December 2014 - Present
Diversified Service Options, Inc. May 2012 - November 2014
Blue Cross and Blue Shield of Florida January 2008 - November 2011
Blue Cross and Blue Shield of Florida March 1998 - November 2011
Blue Cross and Blue Shield of Florida October 2006 - January 2008
Blue Cross and Blue Shield of Florida December 2003 - October 2006
Blue Cross and Blue Shield of Florida September 2001 - December 2003
Blue Cross and Blue Shield of Florida March 1998 - September 2001
Daniel Memorial, Inc May 1996 - January 1998
The Florida Medical Association, Inc May 1993 - May 1996
Skills
Business Writing, Key Message Development, Achieving Results, Advertising, Program Management, Public Relations, Marketing, Press Releases, Marketing Communications, Editing, Fundraising, Leadership, Internal Communications, Training, Newsletters, Process Improvement, Management
Education
University of North Florida 1984 — 1988
BA, Communications
University of North Florida 1984 — 1988
Bachelor of Arts, Communications
Florida Blue June 2011 - Present
Blue Cross and Blue Shield of Florida June 1998 - July 2003
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 1997 - May 1998
Aetna April 1994 - May 1997
Aetna September 1992 - April 1994
Skills
Finance, Underwriting, Analysis, Health Insurance, Insurance, Marketing, PowerPoint, Microsoft Excel, SharePoint, Training, Employee Benefits, Team Building, Customer Service, Life Insurance, Brokers, Strategic Planning, Healthcare, Managed Care
Education
University of Illinois at Chicago 1991 — 1994
Bachelor of Science (B.S.), Business Administration, Marketing
William Rainey Harper College 1990 — 1991
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
JPMorgan Chase November 2008 - Present
WAMU/CHASE October 2007 - November 2008
Interline Brands October 2006 - September 2007
Home123/New Century Mortgage Corp November 2005 - August 2006
PHH Mortgage September 2001 - November 2005
Blue Cross and Blue Shield of Florida July 1998 - September 2001
Skills
Mortage Underwriting, Residential Mortgages, Mortgage Brokers, Mortgage Banking, Mortgage Underwriting, Underwriting, Credit, Mortgage Marketing, Management, Mortgage Lending, Relationship Management, Analysis, Loans, Loss Mitigation, Refinance, Finance, Loan Origination
Education
University of Florida
Bachelor of Science (BS), Public Relations, Advertising, and Applied Communication
Deloitte US April 2005 - Present
Blue Cross and Blue Shield of Florida February 1998 - April 2005
Bankers Life and Casualty Company September 1993 - February 1998
Skills
Management Consulting, Insurance, Financial Modeling, Health Insurance, Risk Management, Financial Analysis, Employee Benefits, Financial Reporting
Education
University of Illinois at Urbana-Champaign 1991 — 1993
Bachelor of Science (BS), Actuarial Science
Blue cross and blue shield of Florida August 2015 - Present
Joseph A Banks March 2015 - Present
Skills
Customer Service
Education
University of North Florida 2014 — 2018