Call One, Incorporated
Industry: Company
DescriptionFounded: 1992 Parent organization: Global Management Systems, Inc.
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Call One, Incorporated Employees
Call One, Incorporated January 2014 - Present
Massage Envy April 2011 - April 2013
Skills
Sales, Telecommunications, IP, Telephony, Unified Communications, Customer Service, Solution Selling, Account Management, Networking
Education
Saint Xavier University 2008 — 2012
Bachelor of Science (B.S.), Psychology
US Bank October 2014 - Present
Ameriprise Financial May 2014 - October 2014
Call One, Incorporated June 2013 - May 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, C++, English, C#, Django, Salesforce.com..., .NET
Education
DePaul University 2008 — 2012
Bachelor of Science (B.S.), Computer Science
Call One, Incorporated February 2011 - Present
Acess One 2011 - 2012
Print Managemetn Group 2004 - 2007
True 2 Nature 1996 - 2004
Skills
Telecommunications, Managed Services, Unified Communications, Solution Selling, Mobile Devices, Sales, Internet, Sales Management, Sales Process, Direct Sales, MPLS, Co-location, Cloud Computing, Account Management, New Business Development, VoIP, Management, Strategic Planning, Leadership
Education
Drake University 1975 — 1979
Bachelor of Business Administration (B.B.A.), Business/Commerce, General
Highland Park Highschool 1971 — 1975
St. James
Available for New Opportunities October 2013 - Present
Call One, Incorporated September 2003 - January 2013
Risk Reduction Corporation April 1989 - December 1997
Skills
Solution Selling, Account Management, Telecommunications, Unified Communications, Long Distance, IP, Enterprise Software, Team Leadership, Direct Sales, Managed Services, Management, Channel Partners, VoIP, Call Centers, Strategic Partnerships, Wireless, Cloud Computing, Telephony, Salesforce.com, Product Management
Education
American University - Kogod School of Business
BSBA, Marketing
Textura Corporation August 2012 - Present
Call One, Incorporated July 2008 - September 2012
Skills
Python, HTML, CSS, JavaScript, PHP, SQL, PostgreSQL, Linux, Ubuntu, Gentoo Linux, Windows, Git, C++, MySQL, Subversion, Apache, CherryPy, VirtualBox, jQuery
Education
Michigan State University 2003 — 2007
Bachelor of Science (B.S.), Computer Software Engineering
Call One, Incorporated September 2007 - Present
Home Depot January 2005 - August 2007
Skills
Telecommunications, Customer Service, Managed Services, Call Center, Accounts Payable, Vendor Management, Call Centers, Team Leadership, VoIP, Provisioning, MPLS, IP, Microsoft Excel, Wireless, Unified Communications, Integration, Solution Selling, Telephony, Security, Account Management
Education
College of DuPage 1997 — 2000
Associates, Information Technology
True Wellness Knowledge, Inc. January 2013 - Present
Call One, Incorporated June 2010 - May 2012
Robert Anthony Real Estate 2008 - 2010
Platinum Communications March 1999 - December 2008
USN Communications 1996 - 1998
Skills
Sales Management, Account Management, Strategic Planning, Sales, Solution Selling, Management, New Business Development, Telecommunications, Customer Service, Team Building
Education
Northern Illinois University 1987 — 1992
Marketing, Marketing, Economics
Northern Illinois University 1987 — 1992
Bachelor's degree, Marketing
Call One, Incorporated November 1998 - Present
USN Communications January 1997 - October 1998
MCI Worldcom January 1996 - December 1996
Skills
Solution Selling, Telephony, Managed Services, MPLS, VoIP, Sales, Management, Account Management, New Business Development, Sales Management, Networking, Wireless, Strategic Planning, Unified Communications, Telecommunications
Education
Northwestern University 2001 — 2003
Master's Degree, Communication Science
University of Illinois at Urbana-Champaign 1990 — 1994
Bachelor's Degree, Pre-Law I Political Science
Chicago Charity Challenge April 2014 - Present
Call One, Incorporated 2014 - Present
Enactus May 2013 - April 2014
The White Barn Candle Company November 2013 - January 2014
Hospice of Kankakee Valley September 2013 - January 2014
Call One, Incorporated May 2013 - August 2013
TCBY June 2012 - March 2013
Ruby Tuesday May 2011 - July 2011
Skills
Social Media, Marketing, Teaching, Sales, Leadership, Communicaitons, PowerPoint, Microsoft Word, People Skills, Teamwork, Facebook, Marketing Strategy, Accounting, Financial Analysis, Budgets, Outlook, Nonprofits, Team Building, Event Planning, Event Management, Events, Events Coordination, Marketing Communications, Marketing Management, Online Marketing, Team Leadership, Communication, Advertising, Fundraising, Management
Education
Olivet Nazarene University 2010 — 2014
Bachelor of Science (BS), Marketing and Business Administration, GPA; 3.99/4.0
Carl Sandburg High School 2006 — 2010
GPA: 4.1/4.0
Call One, Incorporated April 2015 - Present
Call One, Incorporated May 2014 - April 2015
Call One, Incorporated January 2013 - April 2014
Advanced Telecommunications of Illinois, Inc. December 2007 - January 2013
Converged Digital Networks June 2000 - December 2007
Converged Digital Networks August 2001 - August 2003
Converged Digital Networks February 2000 - August 2000
Skills
CCNA, Security+, A+ Certified, Network+, CTP 2007, ShoreTel, Mitel, Inter-Tel, VoIP, Troubleshooting, MPLS, Networking, Switches, Technical Support, Unified Communications, IP, VPN, TCP/IP, Cisco Technologies, VMware, Telecommunications, SIP, SIP Trunking, Call Centers, QoS, Cabling, Managed Services, Network Design, Ethernet, T1
Education
DeVry University 2011 — 2012
Bachelor of Science in Technical Management, Computer Systems Networking and Telecommunications, Graduated Summa Cum Laude 4.0 Institutional GPA
College of DuPage
Computer Internetworking Technologies
Naperville North
Call One, Incorporated January 2015 - Present
MeetingZone March 2014 - January 2015
Arkadin June 2005 - December 2013
ConferencePlus October 2001 - May 2005
ConferencePlus July 2000 - October 2001
Skills
Account Management, Telecommunications, Direct Sales, Management, SaaS
Education
Governors State University 1993 — 1997
BS
eDot Holdings LLC May 2015 - Present
Call One, Incorporated August 2014 - April 2015
Sales Empowerment Group, LLC January 2014 - September 2014
Falkor Group May 2002 - December 2013
NIU Sales Advisory Board 2009 - 2012
Children's Corporate Champions Board 2006 - 2012
Silk Road Theatre Project 2005 - 2011
Chicagoland Chamber of Commerce 2009 - 2010
CBA Ventures LLC June 2004 - December 2008
Procura Health LLC January 2003 - January 2006
Skills
Solution Selling, Business Planning, Business Strategy, Management Consulting, New Business Development, Sales Management, Small Business, Entrepreneur, Online Marketing, Marketing Strategy, Social Media, Strategic Planning, Social Media Marketing, Public Speaking, Start-ups, Social Networking, Microsoft Technologies, Sales Operations, IT Operations, Operations Management, Martial Arts, IT Service Management, Managed Services, Professional Services, Service Delivery, Services Marketing, Entrepreneurship, Strategy, Cloud Computing, Program Management, Management, Executive Management, Sales, Team Leadership, Recruiting, Consulting, Strategic Partnerships, SaaS, Mobile Devices, Lead Generation, Business Development, Budgets, CRM, Leadership, E-commerce, Enterprise Software, Account Management, Salesforce.com, Sales Process, Selling
Education
Northern Illinois University 1984 — 1988
BS, Political Science
Joliet West High School 1980 — 1984
HookLogic, Inc. June 2015 - Present
Michigan Aerospace Corporation June 2014 - September 2014
Call One, Incorporated January 2014 - May 2014
University of Michigan December 2012 - September 2013
Florida Institute of Technology June 2012 - August 2012
Skills
Java, Computer Science, Matlab, LaTeX, Labview, C++, Python, SQL, Physics
Education
The University of Chicago 2013 — 2015
Master of Science (MS), Computer Science
Kalamazoo College 2008 — 2012
Bachelor of Arts (BA), Physics
Food Genius August 2014 - Present
CouponCabin.com December 2012 - August 2014
CouponCabin.com January 2011 - December 2012
Call One, Incorporated May 2008 - December 2010
Lightspeed Research - The Foresight Group June 2005 - April 2008
Skills
PHP, Python, MySQL, Apache, Bash, Django, JavaScript, CSS, XHTML, jQuery, AJAX, CentOS, Linux, Git, PostgreSQL, Java
Education
DePaul University 2003 — 2005
Bachelors, Computer Information Systems
Harper College
Call One, Incorporated June 2015 - Present
Call One, Incorporated October 2012 - June 2015
Call One June 2011 - October 2012
Sound Incorporated April 2003 - May 2011
Carrier Access 2002 - 2003
Carrier Access 2000 - 2002
Sound Incorporated September 1992 - November 2000
Skills
Telecommunications, VoIP, Managed Services, Solution Selling, Unified Communications, Unified Messaging, Carrier Services, SIP Trunking, Telecommunication..., Sales, Sales Management, MPLS, Direct Sales, Strategic Partnerships, Telephony, Strategy, Sales Operations, Cisco Technologies, Security, Professional Services, Channel Partners, Management, Wireless, IP, Networking, Co-location, Ethernet, Data Center, Cloud Computing, PRI, WAN, Hosted Services, SIP, Salesforce.com, Call Centers, T1, Video Conferencing, Leadership, SaaS, Selling, Metro Ethernet, Network Design, LAN-WAN, TDM, Internet Services, IP PBX, Long Distance, Sales Engineering, Hosted Voice, Optical Fiber
Education
Illinois State University 1984 — 1987
Bachelor, Ecomonics
Call One, Incorporated August 2012 - Present
AT&T January 2007 - July 2012
SBC Communications Ltd March 2001 - December 2006
Ameritech June 1999 - February 2001
Skills
Telecommunications, Sales Process, Team Leadership, Team Building, Agile Project Management, Outlook, Microsoft Word, Microsoft Excel, Microsoft Access, PowerPoint, Access, Direct Sales, Forecasting, Leadership, Sales Operations, Time Management, Training, Cloud Computing, Management, Salesforce.com, Networking, Managed Services, Customer Service
Education
Tennessee State University 1995 — 1999
Bachelor's Degree, Business Administration and Management, General
Call One, Incorporated January 2012 - Present
Call One, Incorporated January 2010 - December 2011
Call One, Incorporated August 2007 - January 2010
Call One, Incorporated October 2006 - August 2007
Skills
Unified Communications, Salesforce.com, CRM, Telephony, MPLS, Call Centers, Account Management, Telecommunications, VoIP, Management, Social Media, Managed Services, Product Management, Strategic Planning
Education
University of Illinois at Urbana-Champaign 2002 — 2006
Bachelor of Science, Speech Communications & English-Business Writing
Ignite USA July 2013 - Present
Buzzfire, Inc. February 2013 - May 2013
Call One, Incorporated October 2005 - December 2012
Walsh Construction March 2000 - October 2005
Skills
Customer Service, Accounts Payable, Microsoft Excel, Microsoft Dynamics ERP, SPSS, Account Management, Event Management, Microsoft Word, Expense Management, Accounts Receivable, Data Entry, Invoice Processing, Call Centers, Telecommunications, Invoicing, Wireless, Collections, QuickBooks, Purchase Orders, Vendor Management, Time Management, Team Building, Commissioning, Unified Communications, MPLS, Managed Services, Project Management, Team Leadership, Solution Selling, IP, T1, Troubleshooting, Provisioning, Telephony, VoIP, Salesforce.com
Education
Saint Xavier University 2000 — 2005
Bachelor's degree, Education/Biology
Marian Catholic High School 1996 — 2000
Call One, Incorporated September 2011 - Present
The Pampered Chef July 2009 - July 2011
The Pampered Chef July 2007 - July 2009
The Pampered Chef July 2006 - July 2007
The Pampered Chef June 1999 - July 2006
USN Communications 1997 - 1998
Skills
Data Center, Vendor Management, Budgets, Project Management, Troubleshooting, Strategic Technology..., IT Management, Team Leadership, Technical Support, Team Management, Team Building, IT Strategy, Networking, IT Service Management, Customer Service, Testing, Leadership, Cross-functional Team..., Cisco Technologies, Help Desk Support, Call Centers, Program Management, Software Documentation, Security, Active Directory, ERP, Project Planning, Management, Business Analysis, Visio, Servers, Disaster Recovery, Process Improvement
Education
Northern Illinois University 1997 — 2000
Bachelor of Science, Computer Science - Applied Data
Call One, Incorporated September 2012 - Present
Self-employed 2011 - September 2012
Cell Signaling Technology May 2010 - November 2010
Farmers Insurance May 2009 - May 2010
Nippon Oil Corporation August 2008 - December 2008
Sharp Electronics April 2006 - May 2007
Skills
Python, SQL, Java, HTML, Japanese, MySQL, C++, Microsoft Excel, Microsoft Office, JavaScript, jQuery
Education
DePaul University College of Law 2007 — 2008
Withdrew, Law
Central CT State University 1998 — 2004
BA, Classics and Classical Languages, Literatures, and Linguistics
関西外国語大学 / Kansai Gaidai University 2001 — 2002
Cox Communications April 2015 - Present
South Carolina Department of Health and Human Services April 2014 - April 2015
Cox Communications 2015 - 2015
Cox Communications 2015 - 2015
Pinnacle Technical Resources June 2011 - December 2013
PHICON Corporation, Atlanta November 2010 - March 2011
The Intersect Group March 2010 - March 2011
Call One, Incorporated April 2008 - September 2009
Nitel August 2005 - August 2007
AT&T April 2001 - July 2005
Skills
Process Improvement, Telecommunications, Project Management, Project Planning, Microsoft Office, Customer Service, Vendor Management, Analysis, Account Management, Business Strategy, Internal Communications, Network Provisioning, Software Documentation, Business Process..., Customer Relations, Management, Visio, SharePoint, SDLC, Microsoft Project, PMO
Education
Point University 2010 — 2013
Bachelor of Science (BS), Human Relations
Northeastern University
Point University
Bachelor of Science, Human Relations
Call One, Incorporated January 2013 - December 2014
Call One, Incorporated October 2008 - January 2013
Call One, Incorporated March 2008 - September 2008
Call One, Incorporated June 2006 - March 2008
XSport Fitness Gym & Tan March 2005 - May 2006
Skills
Provisioning, Telecommunications, Project Management, Microsoft Office, Organizational Design, Time Management, VoIP, Outlook, Telephony, Program Management, Managed Services, Unified Communications, SIP Trunking, Cisco Technologies, T1, Sales, Solution Selling, SIP, Networking, TDM
Education
College of DuPage 2011 — 2014
Applied Sciences, 4.0
Moraine Valley Community College 2004 — 2009
Liberal Arts and Sciences/Liberal Studies, 3.1
Orange Business Services January 2013 - Present
Call One, Incorporated June 2012 - January 2013
Call One, Incorporated December 2002 - June 2012
Rimtec Corporation April 2000 - December 2002
Lovejoy 1995 - 1999
Skills
KPI implementation, Telecommunications, IP, NOC, Call Center, Customer Service..., Business Operations, Social Media, Marketing, Business Intelligence, ITIL Certified, MPLS, VoIP, DSL, T1, WAN, Ethernet, Call Centers, Product Management, Cloud Computing, Routers
Education
Benedictine University 2007 — 2008
Master of Business Administration (M.B.A.)
AnuIT 2012 - Present
Call One, Incorporated December 2007 - September 2011
Call One, Incorporated June 2010 - March 2011
Call One, Incorporated May 2000 - November 2007
Whittman-Hart 1998 - January 2000
Skills
Python, Software Engineering, Programming, PostgreSQL, MySQL, Linux, Telecommunications, Software Development, Management, Integration, Process Improvement, Web Development, Team Building, Technical Leadership, Apache, Organizational..., Business Process..., Data Mining, Strategic Planning, Managerial Finance, Asterisk
Education
Brigham Young University
BS, Computer Science
The University of Chicago - Booth School of Business
Executive Finance
Call One, Incorporated November 2013 - Present
Northwest Municipal Conference May 1998 - September 2013
Wheeling Park District April 2011 - June 2013
Chicago Executive Airport August 2007 - May 2013
Illinois Association of Public Procurement Officials January 2003 - December 2011
Midwest Association Of Public Procurement January 2006 - December 2010
Village of Wheeling May 1979 - April 1998
Skills
Analysis, Budgets, Business Development, Change Management, Cloud-based Solutions, Community Outreach, Contract Management, Contract Negotiation, Customer Service, Data Security Solutions, Direct Sales, Faxing Solutions, Fundraising, Government, Leadership, Leadership Development, Management, Municipalities, Network Solutions, New Business Generation, Nonprofits, Organizational..., Policy, POTS Lines, PRI's, Procurement, Project Planning, Program Management, Public Speaking, Remote Support Solutions, Sales Process, ShoreTel, SIP Trunking, Staffing Solutions, Strategic Planning, Solution-Oriented..., Telecommunications, Team Building, Team Leadership, Telecommuncations Sales, Teamwork, Time Management, T1's, Unified Communications, VoIP, Public Policy, Event Planning
Education
Roosevelt University 1992 — 1999
M.P.A., Public Administration
Wheeling High School 1972 — 1976
Call One, Incorporated September 2003 - Present
Brigham Young University 2001 - 2003
Brigham Young University 1999 - 2001
Skills
Cloud Computing, Linux, VMware, Security, Disaster Recovery, Virtualization, VPN
Education
Elmhurst College 2003 — 2005
Master of Science, Computer Network Systems
Brigham Young University 1994 — 2003
Bachelor of Science, Computer Engineering
LIDS Sports Group September 2013 - Present
SeatonCorp March 2012 - September 2013
Call One, Incorporated June 2008 - March 2012
Town of Munster August 2005 - June 2008
Cinergy Communications June 2003 - May 2004
Skills
VMware, Linux, Servers, Windows Server, Ubuntu, RHEL, Postfix, Active Directory, SRM, Creative Solutions, Disaster Recovery, Hybrid Cloud, Information Security, Infrastructure, Networking, Technical Support, Troubleshooting, Virtualization, vSphere, Red Hat Linux, Data Center, Storage
Education
Purdue University 2003 — 2011
Liberal Arts, History
Call One, Incorporated - Business Telecommunications Provider April 2008 - Present
Call One, Incorporated April 2008 - April 2010
Sussex and Reilley June 2007 - April 2008
Link Company November 2006 - June 2007
MSN Innovations Inc July 2003 - November 2006
Education
Central Michigan University 2001 — 2006
BSBA, Marketing
Call One, Incorporated January 2013 - Present
The Pampered Chef November 2009 - Present
Success Trek Inc. March 2011 - January 2013
Lake County Parks & Recreation 2005 - December 2010
egroup February 2004 - May 2004
Skills
Social Media, Customer Service, Microsoft Office, Landscape Design, Project Management, Team Building, Time Management, Adobe Creative Suite, Public Speaking, Marketing, Sales, Leadership, Microsoft Excel, Team Leadership
Education
Indiana University-Northwest 2006 — 2007
MBA
Purdue University 1998 — 2003
Chesterton HIgh School
Robert Bair Plumbing, Heating & Air November 2013 - Present
Call One, Incorporated November 2011 - October 2012
Call One, Incorporated June 2009 - November 2011
Call One, Incorporated May 2005 - June 2009
Downers Grove Area Chamber of Commerce & Industry 2006 - 2008
MAN Diesel & Turbo August 2002 - January 2003
Competitive Strategies Group June 2000 - January 2001
Professional Service Industries, Inc. (PSI) January 1997 - August 1998
Skills
Telecommunications, VoIP, Wireless, MPLS, Sales, Unified Communications, Project Management, Telephony, CRM, Solution Selling, Technical Project..., Managed Services, Call Centers, PMP, Corporate Communications, Management, Selling, Vendor Management, SIP Trunking, Data Center, Social Media, Managed Hosting, Published Author, Website Development, Domain Management, WordPress, Program Management, Marketing, Team Building, Account Management, Strategic Partnerships, Strategic Planning, Integration, Direct Sales, Disaster Recovery, Customer Service
Education
University of Illinois at Chicago 2001 — 2005
Bachelors of Science-Marketing, Certificate in Entrepreneurship, Marketing, Advertising, Entrepreneurship, Small Business Management
Hinsdale Central
Call One, Incorporated July 2010 - Present
US Census Bureau January 2010 - June 2010
Buffalo Wild Wings August 2007 - November 2009
Skills
Provisioning, MPLS, Telephony, Telecommunications, Customer Relations, Managed Services, VoIP, IP, Unified Communications, Customer Service, Co-location, Call Centers, Integration, SIP, Solution Selling, Wireless, SIP Trunking
Education
University of Illinois Springfield 2005 — 2007
Triton College 2003 — 2005
Associate of Arts (A.A.)
Call One, Incorporated April 2011 - Present
Compact Industries, Inc. March 2006 - April 2011
Shopko 2001 - 2006
Skills
Microsoft Office
Education
Carthage College 2003 — 2005
Kishwaukee Community College
Sauk Valley Community College
Call One, Incorporated April 2012 - Present
Oak Lawn Park District August 2011 - April 2012
Eastern Illinois University August 2007 - May 2008
Skills
Project Management, Leadership, Microsoft Office, Time Management, Teaching, Lean Manufacturing, Engineering, Customer Service, Spanish, ERP, PowerPoint, Team Leadership
Education
Eastern Illinois University 2007 — 2011
B.S., Applied Engineering and Technology
De La Salle 2003 — 2007
High School Diploma
Call One June 2014 - Present
Call One, Incorporated March 2013 - Present
Chicago Zoological Society/Brookfield Zoo May 2008 - March 2013
Skills
Museums, Event Planning, Event Management, Fundraising, Nonprofits, Volunteer Management, Microsoft Office, Social Media, Customer Service, PowerPoint, Research, Public Speaking, Facebook, Management, Editing, Sales
Education
Columbia College Chicago
Bachelor of Arts, Cinematography/Screen writing
Call One, Incorporated 2015 - Present
Windstream Communications 2012 - 2014
Windstream Communications 2010 - 2012
PAETEC 2008 - 2010
PAETEC 2007 - 2008
US LEC May 2006 - 2007
Skills
VoIP, MPLS, SIP Trunking, Managed Services, Telecommunications, Telephony, Ethernet, TDM, Unified Communications, SIP, Dark Fiber, IP, PRI, Long Distance, Co-location, Account Management, Business Development, Business Process..., Product Development, Product Management, Hosted Services, T1, Switches, Call Centers, Internet Services, Networking, Metro Ethernet
Education
University of Phoenix 2009 — 2011
BBA, Bachelors of Business Administration
Harper College 2003 — 2005
Associates
SoftMart March 2010 - June 2012
Call One, Incorporated January 2009 - March 2010
InventionHome.com & MatchProduct.com January 2008 - March 2010
AT&T Mobility January 1993 - January 2006
Skills
Microsoft Licensing, Channel Partners, Channel Strategy, Software Licensing, Solution Selling, Solutions Marketing, Channel Relationship..., Managing Distribution..., Marketing Strategy, Business Strategy, Business Intelligence, New Business Development, Marketing, Strategic Partnerships, Social Media, Cloud Computing, Strategy, Sales Operations, Business Development, Cross-functional Team..., Management, Sales, Entrepreneurship, Channel Sales..., Telecommunications, Partner Management
Education
Duquesne University 2010 — 2013
Graduate Student, Multimedia Technology
Youngstown State University
Bachelor's degree
Call One, Incorporated February 2014 - Present
Taylor Barstow Designs February 2010 - Present
University of South Dakota May 2010 - May 2013
University Art Galleries January 2011 - December 2011
Omaha Fashion Week May 2010 - September 2010
Anthropologie May 2010 - August 2010
Skills
Photography, Adobe Creative Suite, Contemporary Art, Fine Art, Logo Design, Editing, Graphic Design, Branding & Identity, Illustration, Layout, Typography, Icon Design, Print Production Process, Social Media Marketing, Marketing Strategy, Microsoft Office, WordPress, Press Releases, Academic Writing, Creative Writing, Windows & Mac operating..., iMovie, Tutoring, Small Business, Bookbinding, Metal Fabrication, Lost Wax Casting, Ceramic Sculpture, Woodworking, Customer Service, Drawing, Newsletters, Magazines, Social Media, Posters, Illustrator, InDesign, Mac, Digital Illustration, Screen Printing, Color Theory
Education
The University of South Dakota 2008 — 2012
Bachelor of Fine Arts (B.F.A.) Magna Cum Laude, Minor: Art History
Omaha Burke High School 2004 — 2008
Call One, Incorporated August 2013 - Present
Target November 2012 - December 2012
Eastern Illinois University August 2008 - May 2012
Westin Hilton Head Island Resort and Spa May 2011 - August 2011
Lincolnwood Pool January 2009 - January 2010
Skills
Hospitality, Hotels, Event Planning, Event Management, Customer Service, Hospitality Management, Teamwork, PowerPoint, Microsoft Office, Microsoft Word, Food & Beverage, Resorts, Social Media, Public Relations, InDesign, Facebook, Marketing, Time Management, Microsoft Excel, Public Speaking, Hospitality Industry, Customer Satisfaction, Team Building
Education
Eastern Illinois University 2008 — 2012
Bachelors of Science, Family and Consumer Sciences with a concentration in Hospitality
Call One, Incorporated April 2011 - Present
Southside Telephone Service, Inc. September 1988 - Present
Skills
MPLS, Telephony, Telecommunications, SIP, SIP Trunking, IP, VoIP, Unified Communications, Direct Sales, Sales, Wireless, PRI, Unified Messaging, Managed Services, T1, Telecommunication..., Solution Selling, Strategic Partnerships, WAN, Ethernet, Co-location, Call Centers, Network Design, LAN-WAN, Fiber Optics, Optical Fiber, Data Center, Avaya, Cisco Technologies, Channel Partners, Cloud Computing, TDM, Cabling, Networking, Mobile Devices, Provisioning, Vendor Management, Management, Sales Management, Troubleshooting
Education
Moraine Valley Community College
Business
Digicorp January 2015 - Present
Converged Technology Professionals Inc. May 2014 - Present
CornerStone Communications Inc, September 2012 - May 2014
Call One, Incorporated April 2011 - October 2012
NextLevel Communications LLC June 2009 - May 2011
InterConnect Communications January 2006 - July 2009
ATT January 2006 - December 2006
McLeodusa January 2005 - December 2005
Williams Communications January 2001 - November 2005
Skills
ShoreTel, SIP, Solution Selling, Avaya, VoIP, IP, Telephony, Co-location, Call Center, Unified Communications, MPLS, Managed Services, Wireless, Telecommunications, SIP Trunking, T1, Data Center, B2B, Team Building, IVR, PRI, Start-ups, Leadership, Direct Sales, Optical Fiber, Unified Messaging, Fiber Optics, Telepresence, Sales Engineering, Account Management, Cabling, Vendor Management, Channel Partners, Voice Mail, Disaster Recovery, TDM, Product Management, Integration, Strategic Partnerships, Sales Management, Troubleshooting, Channel, Video Conferencing, LAN-WAN, Cloud Computing, Hosted Services, Ethernet, WAN, Network Design, Cisco Technologies
Education
Milwaukee Area Technical College 2000 — 2001
Business/Sales/Marketing
Call One, Incorporated July 2015 - Present
Chicago Edge Soccer Club 2014 - Present
Morningstar January 2006 - June 2015
Morningstar May 2004 - January 2006
ABN AMRO January 1992 - May 2004
Skills
Sales, Customer Service, Relationship Management, Product Management, CRM, Banking, Leadership, Business Analysis, Business Strategy, Financial Services, Sales Management, Portfolio Management, Mutual Funds, Strategy, Risk Management, Investments, Management, Finance
Education
Northwestern University 2001 — 2003
Masters, Communications Systems, Strategy and Management
DePaul University
BA, Economics
Call One, Incorporated July 2011 - Present
Call One, Incorporated February 2005 - July 2011
Skills
VoIP, SIP Trunking, Telecommunications, MPLS, Provisioning, TDM, Ethernet, Co-location, Call Centers, Telephony, Managed Services, Unified Communications, IP, T1, Vendor Management
Education
DePaul University 2008 — 2008
Certificate, Telecommunications Program
University of Massachusetts, Amherst 1999 — 2001
B.S., Animal Science
Greenfield Community College 1994 — 1999
A.A., Liberal Arts
Greenfield 1990 — 1994
WSOL March 2013 - Present
Call One, Incorporated June 2010 - Present
Call One, Incorporated June 2008 - June 2010
Call One, Incorporated June 2006 - June 2008
Hungry Howie's Pizza, Inc. May 2004 - September 2005
Kohl's Department Stores August 2003 - August 2004
City of Sault Ste Marie(MI) May 2003 - August 2003
Northern Michigan University January 2003 - May 2003
Skills
Troubleshooting, Telephony, Customer Service, Management, Telecommunications, Time Management, MPLS, VoIP, Trouble shooting TDM..., Troubleshooting..., Troubleshooting SIP, Basic Provisioning, Team Building Course -..., Becoming a Customer..., SSCA SIP Training, The..., Root Cause Analysis,..., ATSA/Internetworking-..., Leadership &..., Managing Multiple..., Supervisory Development..., Telecommunications...
Education
DePaul University 2009 — 2009
Certificate, Telecommunications
Northern Michigan University 2001 — 2006
Bachlors, Political Science & International Studies
Call One, Incorporated November 2013 - Present
Advanced Telecommunications of Illinois, Inc. July 1992 - October 2013
Skills
IP, Telecommunications, Account Management, Customer Service, Cisco Technologies, Ethernet, MPLS, Managed Services, Network Design, Process Improvement, Product Management, Project Management, Solution Selling, Strategic Planning, T1, Team Leadership, Telephony, Vendor Management, Wireless Networking, Management, Unified Communications, VoIP
Education
Iowa State University 1986 — 1990
BA, Communications
Call One, Incorporated February 2006 - Present
IRI 1997 - 2006
SEI LLC 1993 - 1996
Skills
Telecommunications, Cisco Technologies, VoIP, Telephony, Cloud Computing, IP, MPLS, Security, Network Architecture, Firewalls, Network Security, Data Center, Disaster Recovery, Virtualization, VMware, Wireless, Call Centers, Solution Selling
Education
Elmhurst College 2003 — 2005
Master of Science (M.S.), Computer Networking Systems
Elmhurst College 1990 — 1994
Bachelor of Arts (B.A.), Marketing
MetLife April 2015 - Present
Verizon Terremark December 2012 - Present
Smith Breeden Associates April 2011 - December 2012
Smith Breeden Associates November 2009 - December 2012
Call One, Incorporated February 2008 - November 2009
Skills
SharePoint Designer, SharePoint, InfoPath Forms, Windows 7, Windows Server, Technical Support, MCSA, Network + Certified, A+ Certified, Microsoft Technologies, Desktop Support..., Windows, Active Directory, System Administration, Disaster Recovery, Management, Servers, Security, VMware, DNS
Education
University of Central Florida 1999 — 2003
B.S., Information Technology
Delaware North Companies April 2013 - Present
United Business Media (UBM) June 2010 - Present
Cape Canaveral Hospital Auxiliary January 2008 - Present
Kelly Services September 2006 - Present
FUMC PSJ May 2009 - March 2014
Contract Services January 1998 - March 2014
Call One, Incorporated December 2009 - May 2010
Johns, Bubbers & Johns, PA January 2006 - September 2006
Suntree United Methodist Church November 1998 - February 2006
Bussen-Mayer Engineering Group, Inc January 1998 - July 2002
Skills
Piano, Organ, Keyboards, Microsoft Office, Strategic Planning, Employee Benefits, Negotiation, Employee Relations, Cross-functional Team..., Change Management, Microsoft Excel, Access, Deferred Compensation, Customer Service, Microsoft Word
Education
University of Phoenix 2010 — 2012
EMBA, Business Administration and Management, General, 3.81
Meredith College 1978 — 1982
BS, Business Administration/Economics
Call One, Incorporated July 2009 - September 2012
The Grout Medic of Northern Illinois 2006 - 2009
Service Corporation International/Blake-Lamb Funeral Homes 2000 - 2006
Blake-Lamb Funeral Homes 1981 - 2000
Skills
Public Relations, Event..., Public Relations, Microsoft Office, Social Media, Advertising, Account Management
Education
St. Joseph's College (IN) 1978 — 1981
Bachelor of Arts, Business Administration
Mother McAuley High School
National Express LLC August 2015 - Present
Call One, Incorporated December 2014 - August 2015
Call One, Incorporated June 2014 - November 2014
PNV August 2013 - June 2014
Basis Schools July 2013 - December 2013
Mathnasium - The Math Learning Center December 2011 - July 2013
The Walt Disney Company January 2010 - April 2010
Vivint April 2009 - August 2009
American Family Insurance August 2007 - January 2008
Skills
Customer Service, Microsoft Excel, Data Analysis, Time Management, PowerPoint, Microsoft Word, Microsoft Office, Financial Analysis, Economics, Training, Team Leadership, Salesforce.com, Databases, Sales, CRM, Management
Education
Brigham Young University - Idaho 2010 — 2011
Bachelor of Science in University Studies, Economics, Mathematics, and Family Life
Brigham Young University 2008 — 2009
Bachelor of Science (BS), Economics and Mathematics
Mesquite High School
Mesquite High School
Call One, Incorporated January 2013 - Present
Call One, Incorporated December 2007 - January 2013
Covad Communications December 1999 - December 2007
Skills
VoIP, Telecommunications, MPLS, SIP Trunking, Telephony, Cisco Technologies, Vendor Management, Unified Communications, Provisioning, Troubleshooting, Managed Services, T1, IP, Ethernet, Co-location, DSL, Sales
Education
Southern Illinois University, Carbondale
Call One, Incorporated August 2010 - Present
Milgard Windows & Doors January 2009 - July 2010
SCE Unlimited October 2002 - December 2009
Skills
Telephony, Managed Services, Unified Communications, VoIP, Telecommunications, MPLS, T1, Account Management, IP, Ethernet, Co-location, Wireless, SIP, Call Centers, SIP Trunking, Solution Selling, Office Management, Team Leadership, Analysis, Contract Management, Process Improvement
Education
College of DuPage