Experience
CareTech Solutions   September 2013 - Present
The Insulation Man Inc.   November 2012 - September 2013
The Center for Therapeutic Learning and Communication   June 2008 - August 2013
Oliver Carbide Products   January 2011 - October 2012

Skills
CSS, Troubleshooting, Windows, System Administration, Windows 7, Computer Hardware, Technical Support, XP, Microsoft Exchange, Microsoft Office, HTML, XML, Photoshop, Adobe Acrobat, Dreamweaver, WordPress, HTML5, QuickBooks, Windows XP Pro, Active Directory, Outlook, Printers, Service Desk, Programming, Web Applications, Web Design, Website Development, Visual Studio, Visual Basic, Python, Customer Service, Customer Support, Customer Satisfaction, Caregivers, Dameware, RDP, Spark, GoToAssist, Citrix, Remote Troubleshooting, Interpersonal Skill, Software Installation, Information Technology, VPN, Laptops, Desktop Computers, Remote Desktop, BMC Remedy, Numara Footprints, Epic Systems

Education
Oakland University   2013 — 2015

Macomb Community College   2010 — 2013
Associates Degree in General Studies, Information Technology

Experience
CSC  April 2013 - Present
CareTech Solutions   November 2012 - April 2013
Amtech Electrocircuits   August 2010 - October 2012
Allegra Direct Communications  July 2009 - August 2010

Skills
Fundamental Analysis, Value Investing, Lean Manufacturing, Data Entry, Training Videos, Continuous Improvement, Engineering, Manufacturing, Electronics, Electrical Engineering, Product Development, Embedded Systems, Electronics..., Cycle Time Reduction, QuickBooks, Windows 7, Technical Analysis, Manufacturing...

Education
Walsh College of Accountancy and Business Administration   2008 — 2012
Bachelor of Business Administration (BBA), Finance

Macomb Community College   2005 — 2008
Business Administration

Experience
WEINGARTZ  September 2015 - Present
CareTech Solutions   August 2014 - September 2015
Set Enterprises, Inc.   October 2013 - August 2014
Allied Ventilation   December 2011 - September 2013

Skills
MIG welding, Internet Troubleshooting, Computer Hardware, Active Directory, Subnetting, Critical Thinking, Management, Speech, Team-oriented, Microsoft Office, Microsoft Servers, Ubuntu, DNS, DHCP, Wireless Networking, Dreamweaver, Open Office, Thunderbird, VirtualBox, Windows 7, Windows XP Pro, Windows 8, Windows Vista, MIG Welding, Technical Support, Information Technology, Networking, Network Administration, Troubleshooting, Windows Server, System Administration, Servers, Linux, Help Desk Support, Microsoft Exchange, Process Improvement, Hardware

Education
Macomb Community College   2010 — 2013
Associates in Applied Sciences IT- Network Administrator, Information Technology, 3.1

Macomb Community College   2010 — 2013
General Studies, General Studies, 3.1

Experience
Pillar Technology  January 2014 - Present
CareTech Solutions   October 2012 - November 2013
CareTech Solutions   December 2011 - October 2012
Macomb Community College  August 2010 - December 2011
Menlo Innovations  May 2011 - August 2011

Skills
Agile Methodologies, Unit Testing, JavaScript, SQL, C#, Git, C++, Node.js, Java, TDD, Ruby on Rails, Mercurial, Subversion, MVC, jQuery, JUnit, Extreme Programming, Scrum, Pair Programming, ASP.NET MVC, .NET, Python, Mac OS X, Windows, Linux

Education
Wayne State University   2011 — 2013
Bachelor of Science, Computer Science

Macomb Community College   2009 — 2012
Computer Science

Experience
University of Miami, Miller School of Medicine  Executive Director, IT Clinical ApplicationsUniversity of Miami, Miller School of MedicineJanuary 2013 - September 2014
Anthelio Healthcare Solutions  June 2012 - January 2013
Anthelio Healthcare Solutions  January 2009 - January 2013
CareTech Solutions   October 2003 - January 2007
Mount Clemens Regional Medical Center  November 1980 - October 2003

Skills
Change Management, Project Delivery, Executive Management, Healthcare, Program Management, Process Improvement, Business Process..., Vendor Management, EHR, Healthcare Information..., Software Implementation, Management, Hospitals, Project Management, Business Analysis, ITIL, HL7, Strategic Planning, IT Service Management, IT Management, Cerner, Business Intelligence, Leadership

Education
University of Phoenix   1998 — 2003
BS, business

Macomb Community College   1997 — 2003
Associates, business

Experience
Moon Marketing   November 2009 - Present
Saginaw Bay Underwriters  August 2008 - August 2009
CareTech Solutions   November 2006 - May 2008
American Heart Association  August 2004 - November 2006
State Industrial Products  August 2002 - August 2004
Advanced Systems & Designs   September 1999 - August 2002

Skills
Lead Generation, Website Development, Blogging, Integrated Marketing, Marketing Automation, Business Development, Email Marketing, Social Media Marketing, SEO, Marketing Strategy, Strategy, Market Planning, B2B Marketing, Content Strategy, Lead Management, Marketing Communications, Brand Development, Marketing Management, Marketing, Analytics, Web Marketing, Sales Process, CRM, Project Management, Content Development, Social Media, Content Marketing, PPC, Marketing Campaigns, eBooks, Website Content, SEO copywriting, Lead Conversions, Landing Pages, Mobile Website Design, Website Design, Marketing Analytics, Web Design, Online Marketing

Education
Saginaw Valley State University   1996 — 1998
Secondary Teaching Certificate, Biology and General Science

Michigan State University   1990 — 1994
B.S., Zoology

Experience
CareTech Solutions   February 2015 - Present
Peaceful Memories Photography   June 2009 - Present
Kearsley Appliance   July 2013 - May 2015
Sears Portrait  October 2008 - January 2009
Kearsley Appliance   February 2003 - June 2003

Skills
Microsoft Office, Photoshop, Event Management, PowerPoint, Microsoft Word, Event Planning, Windows, Photography, Portrait Photography

Education
Mott Community College   2010 — 2014
Associate's degree, Business Administration and Management, General

Mott Community College   2009 — 2014
Associate's Degree, Applied Science

Mott Community College   2009 — 2014
Associate's Degree, General Studies

Experience
Spring and Sprout Dental Services   June 2015 - Present
CareTech Solutions   July 2009 - March 2015
Electronic Data Systems / Hewlett Packard  1985 - 2009

Skills
Treasury Management, Forecasting, Accounting, Finance, Financial Reporting, Process Improvement, Financial Analysis, Business Analysis, Business Process..., Budgets, Project Management, ERP, General Ledger, SAP, Analysis, Change Management, Financial Audits, Internal Controls, PeopleSoft, Account Reconciliation, Financials, Microsoft Excel, Auditing, Risk Management, IT Outsourcing

Education
Michigan State University
Bachelor of Science (B.S.), Political Science and Government

Michigan State University - The Eli Broad Graduate School of Management
Master of Business Administration (MBA), Accounting

Trenton High School

Experience
Baker Tilly Virchow Krause, LLP  March 2015 - Present
CareTech Solutions   October 2011 - February 2015
Brooksource  June 2011 - October 2011
Skechers  May 2008 - June 2011
St. John Providence Health System  May 2010 - August 2010

Skills
Recruiting, Talent Acquisition, Training, Employee Relations, College Recruiting, Technical Recruiting, Human Resources, Interviews, Onboarding, Applicant Tracking..., Employee Benefits, Hiring, Leadership, Sourcing, Sales, Customer Service, Talent Management, Customer Satisfaction, Personnel Management, Management, Networking, Performance Appraisal, Process Improvement, Staffing Services, Conflict Resolution

Education
Walsh College of Accountancy and Business Administration
Master of Business Administration (MBA), Human Resources

Michigan State University
Bachelors, Eli Broad College of Business, Human Resource Management

Experience
PCM  April 2013 - October 2013
CareTech Solutions   November 2010 - March 2012
Pomeroy  February 2000 - December 2008

Skills
Troubleshooting, A+ Certified, Computer Hardware, Printers, Laptops, Software Installation, Windows, XP, Software Documentation, Networking, Hardware, Windows 7, Technical Support

Education
Great Oaks Joint Vocational School   1990 — 1992
Computer Repair Certificate, Computer Installation and Repair Technology/Technician

San Francisco Conservatory of Music   1981 — 1982
Percussion Performance

Miami Dade College   1978 — 1981
Associate of Arts (AA), General Studies with emphasis on Business and Music, 3.75

North Miami Beach Senior High   1973 — 1975

Oak Grove Elementary School

Experience
Macomb Intermediate School District  October 2014 - Present
Utica Community Schools  August 2013 - September 2014
CareTech Solutions   May 2013 - August 2013
Petitpren Inc.  July 2010 - May 2013
Petitpren Inc.  November 2007 - July 2010
Pepsi Beverage Company  March 2007 - October 2007
Wal Mart  September 2004 - August 2005

Skills
Customer Service, New Business Development, Account Management, Sales Management, Project Management, Team Leadership, Sales, Microsoft Office, Strategic Planning, Business Analysis, Management, Marketing Strategy, Key Account Management, Negotiation, Business Intelligence, Sales Operations, Process Improvement, Team Building, Microsoft Excel, SAP, Forecasting, Cross-functional Team...

Education
Oakland University   2004 — 2012
Bachelor of Science, Management Information Systems

Stevenson High School   2001 — 2004
Diploma, General Studies

Experience
CareTech Solutions   June 2013 - Present
Diamond Mind Enterprises   January 2010 - December 2014
Burroughs Payment Systems  November 2012 - January 2013
Burroughs Payment Systems  September 2012 - November 2012
Systems 3 Contractors, Inc.   August 1993 - December 2008

Skills
Team Leadership, Systems Thinking, Project Manager..., Coaching & Mentoring, Business Process..., Cross-functional Team..., Business Communications, Public Relations, Project Coordination, Information Technology, Project Management, Visio, Computer Hardware, Customer Service, Troubleshooting, Disaster Recovery, Computer Security, Information Security, Network Security, System Administration, Information Security..., Security, Active Directory

Education
Walsh College of Accountancy and Business Administration   2014 — 2016
Master of Business Information Systems specializing in Project Management, 4.0 GPA

Walsh College of Accountancy and Business Administration
Bachelor of Science, Business Information Systems Information Assurance specializing in Information Assurance, 3.87 GPA

Oakland Community College   2011 — 2011
Certificate of Achievement, Microsoft Certified Information Technology Professional - Server Administrator

Oakland Community College   2008 — 2009
A.A.S., Computer Information Systems, Computer and Information Sciences and Support Services, 3.80 GPA

Oakland Community College   2008 — 2009
Associate of Science (A.S.), Computer and Information Systems Security/Information Assurance, 3.80

Experience
Aero Communications   July 2013 - February 2014
Doctors' Hospital of Michigan  February 2013 - June 2013
Walsh College  September 2006 - March 2013
CareTech Solutions   July 2006 - September 2012
CareTech Solutions   October 1998 - June 2006
Compuware  August 1997 - September 1998
Axsys Technologies  October 1996 - August 1997
Addison & Addison, P.C.   March 1992 - October 1996

Skills
Activity Based Costing, Risk Assessment, Financial Audits, Team Leadership, Process Improvement, Accounting, Financial Reporting, Financial Analysis, Forecasting, Auditing, Internal Audit, Budget, Business Planning, Business Strategy, Cash Management, Contract Negotiation, Cost Accounting, CPA, Executive Management, Finance, US GAAP, IFRS, Internal Controls, Leadership, Mergers, IT Outsourcing, Public Speaking, Strategic Planning, Teaching, Variance Analysis, Budgets, Mergers & Acquisitions, Management, General Ledger, ERP, Account Reconciliation, Strategic Financial..., Financial Accounting, Due Diligence, Tax, Cash Flow, Risk Management, Financial Planning

Education
Michigan State University - The Eli Broad Graduate School of Management   2004 — 2006
MBA, Executive, 3.97

Walsh College of Accountancy and Business Administration   1994 — 1996
Bachelor of Accountancy, Accounting, 4.0

Experience
CareTech Solutions   July 2014 - Present
Accessory Wholesale   January 2012 - December 2013

Skills
Account Management, Channel, Direct Sales, Solution Selling, Sales Operations, Sales Process, Product Marketing, Sales, Sales Management, Cold Calling, Product Management, Key Account Management, Marketing, Selling, Retail, Contract Negotiation, Team Building, Negotiation, Customer Retention, Leadership, Management, Team Leadership, Customer Service, Wireless, Customer Satisfaction, Telecommunications, Mobile Devices, Merchandising, Customer Experience, Business Strategy, Competitive Analysis, Strategic Partnerships, Go-to-market Strategy, Pricing, CRM, Market Planning, Wholesale, Purchasing, Indirect Channel Sales, Strategic Planning

Education
Oakland Community College   2013 — 2022
Associate's degree, Information Technology

Macomb Community College

Experience
Oakwood Healthcare  January 2015 - Present
CareTech Solutions   August 2011 - December 2014
CareTech Solutions   September 2006 - August 2011

Skills
XP, Windows Server, Visio, HL7, SQL, Citrix, Active Directory, Hardware, VMware, Disaster Recovery, Windows 7, BMC Remedy, Troubleshooting, Technical Support, Software Documentation, Healthcare Information..., VBScript, System Administration, Servers, Computer Hardware, Networking, Windows XP, Group Policy

Education
Oakland Community College

Experience
CareTech Solutions   January 2015 - Present

Skills
Project Management

Education
Oakland Community College   2008 — 2011

Experience
State of New Jersey  December 2013 - Present
CareTech Solutions   April 2012 - December 2013
Barnabas Health  April 2011 - April 2012
Associated Press  June 2010 - September 2010
Jefferson Township Board of Education  July 2007 - August 2009

Skills
Network Security, Security, Servers, Operating Systems, Troubleshooting, BMC Remedy, TCP/IP, Windows XP, Penetration Testing, Windows 7, Antivirus, Technical Support, Hardware, Networking

Education
New Jersey Institute of Technology   2006 — 2010
B.S, Information Technology; Network Security

Experience
Beaumont Health  January 2015 - Present
CareTech Solutions   March 2012 - Present
William Beaumont Hospital  April 2009 - March 2012
Arctic Figure Skating Club   2009 - January 2010
Arctic Figure Skating Club   May 2006 - June 2009
Beaumont Health System  April 2008 - April 2009
Beaumont Health System  January 2006 - April 2008
Beaumont Health System  August 2003 - January 2006
Beaumont Health System  August 2001 - August 2003
Beaumont Health System  January 2001 - August 2001

Skills
Visio, Process Improvement, Epic Systems, Six Sigma, Healthcare, Healthcare Information..., Operational Analysis, Ambulatory, Program Management, EMR, Management, Healthcare Management, Software Documentation, EHR, Performance Improvement, Project Management, Troubleshooting, Hospitals, Cerner, Meditech, Data Analysis, Analysis, Budgets, CPOE, Customer Service, Informatics, HIPAA, HL7, Clinical Research, Revenue Cycle, Healthcare Industry, SharePoint, Quality Improvement, Quality Assurance, Software Implementation, Access, PMP, Laboratory, Integration, Information Technology, ITIL, Cross-functional Team..., Business Process..., Quality Management, Project Planning, Healthcare Consulting, Quality Patient Care, Strategic Planning, Training, Critical Thinking

Education
Michigan State University   1981 — 1986
BS, Medical Technology

Bentley High School   1979 — 1981

Experience
Sensational Pastries   September 2006 - Present
CareTech Solutions   April 2007 - December 2009
Michaels  December 2007 - April 2009

Skills
Microsoft Office, Help Desk Support, Customer Service, Baking, Account Reconciliation

Education
Oakland Community College   2009 — 2011
Certificate, Culinary Arts-Baking and Pastry

William Tyndale College   2001 — 2003
BBA, Management/Marketing

Experience
TubeMogul, Inc.   August 2014 - Present
TubeMogul, Inc.   January 2013 - Present
TubeMogul, Inc.   July 2011 - January 2013
PointRoll  January 2010 - July 2011
PointRoll  April 2007 - December 2009
creativdesign group, Inc.   June 2005 - May 2007
Young & Rubicam Advertising  October 2003 - June 2005
CareTech Solutions   2002 - 2003

Skills
Marketing, Marketing Strategy, Management, Sales, New Business Development, Strategic Planning, Sales Process, Project Management, Public Relations, Program Management, Budgets

Education
Michigan State University   1999 — 2003
Bachelor of Arts, Marketing

Experience
W3R Consulting  April 2015 - Present
w3r Consulting  June 2014 - January 2015
Henry Ford Health System  December 2011 - June 2014
Ascension Health  October 2010 - December 2011
CareTech Solutions   October 2008 - October 2010

Skills
4 years experience in..., Knowledge of computer..., Efficient at working..., Good..., Detailed oriented and..., Able to prioritize..., Strong organizational..., Strong memorization..., Capable of working..., Technical Support, Customer Service, Access, Service Desk, Help Desk Support, Active Directory, Troubleshooting, Windows 7, Windows XP, Disaster Recovery, Software Documentation, System Administration, SharePoint, HIPAA, Windows, Data Center, Microsoft Office, Citrix, Printers, Laptops, Customer Satisfaction, Training, Healthcare Information..., Databases, Computer Hardware, Quality Assurance, Microsoft Exchange, Incident Management, Remote Desktop, Microsoft Office 2007, Information Technology, Process Improvement

Education
Baker University, Auburn Hills, MI   2009 — 2010
Business, Management, Marketing, and Related Support Services

Oakland Community College   2008 — 2009
Criminal Justice/Police Science

Experience
PwC  June 2015 - Present
CareTech Solutions   July 2008 - June 2015
Visiting Nurse Associaton of Southeast Michigan   1997 - 2008
Detroit Medical Center  May 1987 - December 1997

Skills
Information security, Healthcare Information..., CPOE, Electronic Medical..., IT Audit, IT Strategy, Risk Assessment, IT Risk Management, Process Improvement, Business Process Mapping, EMR, EHR, SDLC, Information Security, Business Intelligence, HIPAA, Hospitals, Change Management, Information Technology, Integration, Leadership, Six Sigma, System Administration, Active Directory, Cerner, Software Documentation, Healthcare, Risk Management, VMware, IT Management, Strategic Planning, HL7, CISSP, Network Security, Security, SharePoint, Identity Management, Visio, Data Center, Troubleshooting, Vendor Management, Health Information..., Disaster Recovery, Management

Education
Northern Michigan University   1974 — 1978
Bachelor's Degree

Experience
pulse220  April 2015 - Present
BullsEye Telecom  June 2014 - April 2015
CareTech Solutions   September 2006 - November 2013
CareTech Solutions   March 2003 - August 2006
CareTech Solutions   March 2001 - February 2003
Pfizer  November 1999 - November 2000
Einstandig Kline and Meehan   June 1995 - November 1999

Skills
General Ledger, Variance Analysis, Accounting, Financial Reporting, PeopleSoft, Process Improvement, Budgets, Account Reconciliation, Financial Analysis, Invoicing, ERP, Strategic Planning, Financials, Microsoft Excel, Microsoft Office, Internal Controls, Tax, Management, Leadership, Auditing, Forecasting, Financial Audits, Financial Accounting, Sarbanes-Oxley Act, Accounts Payable, Accruals, Cost Accounting, Accounts Receivable, Payroll, GAAP, US GAAP, Corporate Tax, Journal Entries, Financial Statements, Revenue Recognition, Microsoft Word, Sales, Outlook, Fixed Assets, Bank Reconciliation, Finance, Project Management, CPA, Analysis

Education
Michigan State University   1991 — 1995
Bachelor of Arts (BA), Accounting

Experience
CareTech Solutions   June 2014 - Present
Builders Custom Flooring   June 2011 - Present

Skills
Social Media Marketing, Computer Security, Sales, Spanish-speaking, Computer Network..., Customer Service, Service Desk

Education
Michigan State University   2015 — 2018
Bachelor’s Degree, Human Biology & Computer Science

Oakland University   2014 — 2015
Bachelor’s Degree, Computer Science, Freshman

Brandon High School   2012 — 2014
High School

Notre Dame Preparatory   2010 — 2012
High School

Experience
CareTech Solutions   September 2003 - Present
Sabre Consulting  September 2000 - September 2003
Sequoia Diversified   1994 - 2000

Skills
Troubleshooting, Data Center, CCTV, Software Documentation, IT Service Management, Salesforce.com, Security, Vendor Management, VoIP

Education
Michigan State University   1989 — 1993
Bachelor of Arts, Criminal Justice

Experience
Fenet Treadway Gaudin Lawyers, LLC   May 2015 - Present
CareTech Solutions   May 2012 - August 2014
Michigan House of Representatives  September 2013 - December 2013

Skills
Customer Service, Information Technology, Communication, Highly responsible, Work Independently with..., Problem Solving, Multi Tasking, Critical Thinking

Education
Louisiana State University, Paul M. Hebert Law Center   2014 — 2017
Juris Doctor (J.D.)

Michigan State University   2010 — 2013
Bachelor's Degree, Humanities Pre-Law, 3.67 GPA

St Clair County Community College   2009 — 2011

Experience
ImageSoft, Inc.   April 2015 - Present
CareTech Solutions   September 2013 - April 2015
CareTech Solutions   June 2011 - September 2013
CareTech Solutions   August 2010 - June 2011
CareTech Solutions   September 2009 - August 2010
Perry's Tents and Events   March 2005 - September 2009

Skills
BMC Remedy, Active Directory, Troubleshooting, Citrix, Windows 7, Windows XP, Microsoft Exchange, Help Desk Support, EHR, IT Management, HIPAA, EMR, Windows, Information Technology, IT Service Management, Technical Support, Service Desk, Disaster Recovery, Healthcare Information...

Education
Walsh College of Accountancy and Business Administration   2012 — 2014
BSIT, Information Technology

Oakland Community College   2005 — 2013
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General

Experience
Oakland Community College  May 2014 - Present
CareTech Solutions   August 2013 - November 2013
Follett Higher Education Group  July 2009 - March 2013
Follett Higher Education Group  1994 - July 2009

Skills
Excellent interpersonal..., Recruiting, Sales, Training, Customer Service, Analysis, Performance Management, Administration, Budgets, Purchasing

Education
Walsh College of Accountancy and Business Administration   2012 — 2014
Master of Science (MS), Management Information Systems, General

Wayne State University   1998 — 2004
Bachelor of Science (BS), Management Information Systems, General

Macomb Community College   1994 — 1998
Associate's degree, Business Administration, Management and Operations

Experience
CareTech Solutions   May 2014 - Present
Advanced Cylinder Products LLC   October 2010 - May 2014

Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Access, Teamwork, Windows

Education
Walsh College of Accountancy and Business Administration   2012 — 2014
Bachelor's of Accountancy

Macomb Community College
Associate's degree

Experience
Morkin and Sowards Inc.   February 2015 - Present
Scentsy Family  October 2011 - Present
Morkin and Sowards Inc.   September 2009 - August 2014
Advantage Technical Resourcing  February 2012 - March 2013
CareTech Solutions   January 2010 - January 2012

Skills
Technical Recruiting, Applicant Tracking..., Internet Recruiting, Talent Acquisition, Recruiting, SDLC, Healthcare, Human Resources, Interviews, Management, Contract Recruitment, Screening, Time Management, Information Technology, Sourcing, Staffing Services, Screening Resumes, Leadership, Cold Calling, Team Building, Team Leadership, Networking, Resume Writing, IT Recruitment, Administration, College Recruiting, Employee Relations

Education
Siena Heights University   2006 — 2009
Bachelors Degree, Business Admin/Marketing

Monroe County Community College   2004 — 2007
Associates Degree, Business Management

Trenton High School   2000 — 2004
Diploma, Journalism

Experience
St. Joseph Mercy Health System  June 2015 - Present
Saint Joseph Mercy Health System  November 2011 - June 2015
Infinity Primary Care  June 2007 - November 2011
CareTech Solutions   November 2007 - March 2009
North Oakland Medical Centers  June 1989 - October 2007
Family Practice Associates  July 1981 - June 1989

Skills
Healthcare, Hospitals, EMR, EHR, Healthcare Information..., HIPAA, Family Medicine, Healthcare Management, Informatics, Clinical Research, Physicians, Quality Improvement

Education
Providence Hospital   1978 — 1981
Family Medicine Residency Program

Michigan State University College of Human Medicine   1974 — 1978
MD, Medicine

University of Michigan   1973 — 1974
BS, Zoology, Pre-Med

Oakland University   1970 — 1972
Bachelor of Science (BS), Pre-Med

Experience
Trinity Health  November 2013 - Present
Trinity Health  February 2012 - Present
Trinity Health  August 2010 - March 2012
CareTech Solutions   March 2010 - August 2010
EDS, an HP Company  March 2000 - September 2009
HWWL - Huntington Woods Woman's League (non-profit)   July 2006 - January 2007
EDS, an HP Company  1991 - 2000
EDS, an HP Company  1985 - 1991

Skills
Team Leadership, Customer Service, Strategic Planning, Change Management, Disaster Recovery, Software Documentation, Project Planning, Leadership, Project Management, System Administration, Process Improvement, Management, Strategy, CRM, IT Strategy, Vendor Management, Enterprise Software, PMO, Program Management, Data Center, Servers, Quality Assurance, PMP, ITIL, Training, Security, IT Management, IT Service Management, SharePoint, Integration, Testing, Visio, Storage

Education
Oakland University   1982 — 1988

Experience
Beaumont Health System  January 2014 - Present
CareTech Solutions   October 2012 - January 2014

Skills
Windows 7, Citrix, Troubleshooting, Computer Hardware, Technical Support

Education
Walsh College   2015 — 2017
Bachelor's degree, Computer and Information Sciences and Support Services

Macomb Community College   2010 — 2012
Associate's degree, Information Technology

Experience
Ford Motor Company  November 2014 - Present
Mercedes-Benz Financial Services USA LLC  March 2014 - October 2014
FCA Fiat Chrysler Automobiles  July 2012 - March 2013
CareTech Solutions   March 2009 - July 2012
DTE Energy  September 2007 - August 2008
KPMG US  January 2007 - May 2007
Kelly Services  1993 - 2000

Skills
Variance Analysis, Financial Forecasting, Department Budgeting, Account Reconciliation, Financial Reporting, Financial Analysis, Accounting, Forecasting, Process Improvement, Budgets, Microsoft Excel, Healthcare Information..., Vendor Management, Financial Audits, Leadership, Windows 7, Capital Projects, Finance

Education
Oakland University   2005 — 2008
Bachelor of Science

Farmington High School

Experience
Michigan State University  August 2012 - Present
TechSmith Corporation  May 2014 - Present
LoVasco Consulting Group  May 2015 - August 2015
The Fraternity Collection  February 2013 - September 2014
CareTech Solutions   May 2013 - August 2013
CareTech Solutions   September 2011 - August 2012

Skills
Economics, Business Statistics, Microsoft Excel, MS Excel Pivot Tables, Big Data Analytics, Project Coordination, Sales, Salesforce.com, Social Media Integration, Google Analytics, Search Engine..., VBA, Marketing Strategy, Databases, Data Migration, Sales Support, Marketing Research, STATA

Education
Michigan State University   2012 — 2016
Bachelor's degree, Economics

Troy Athens High School   2009 — 2012
High School Diploma, -

Experience
Beaumont Health System  July 2013 - Present
HCTec  March 2013 - July 2013
Morgan Hunter Healthcare, Inc.   January 2011 - March 2013
Trinity Health  January 2011 - February 2013
Ascension Health Information Services  December 2008 - January 2011
St. John Providence Health System  July 2007 - December 2008
CareTech Solutions   May 2005 - December 2006
PHNS  October 2004 - April 2005
Cerner Corporation  2002 - 2004

Skills
Cerner Millennium Orders, Cerner Millennium..., EHR, EMR, Ambulatory, Hospitals, Software Documentation, Inpatient, Integration, Cerner, PowerChart, Software Implementation, Healthcare Industry, Testing, Documentations, LIS, PowerPlans, GoLive, Business Analysis, Consulting, Troubleshooting, Analysis, Medical Technology, Change Management, PathNet, Requirements Analysis, Systems Analysis, Requirements Gathering, End User Training, Laboratory, System Deployment, Software Consulting, Gap Analysis, Business Requirements, System Testing, Hands-on Training, Integration Testing, Technical Training, Production Support, Information Technology, System Administration, NextGen, Documentation

Education
Northern Michigan University   1998 — 2001
Bachelor of Science, Clinical Systems Analysis

Northern Michigan University   1998 — 1999
Associate of Applied Science, Clinical Laboratory Technology

Experience
CareTech Solutions   September 2009 - Present
Compsat Technology  February 2002 - September 2009
Applied Manufacturing Technologies  April 2000 - January 2002
Factor, WR Hess Co   December 1998 - March 2000

Skills
AIX, SAN, TSM, Red Hat Linux, Netapp, NetApp, Windows, Disaster Recovery, Storage Management, NAS, Storage, Storage Area Networks, Microsoft Exchange, Unix, VMware, Windows Server

Education
Oakland University   2010 — 2012
MBA, Information Systems Leadership

University of Cincinnati   1992 — 1997
B.S., Chemical Engineering

Experience
PerfectServe, Inc.   June 2015 - Present
STANLEY Healthcare  August 2011 - 2015
Epic Strategic Solutions   November 2010 - September 2011
CareTech Solutions   March 2010 - April 2010
McKesson  June 2008 - March 2010
ISH Inc.  October 2005 - June 2008

Skills
Healthcare Information...

Education
Metropolitan State University of Denver   1995 — 2000

Experience
Hewlett-Packard  April 2014 - September 2015
CareTech Solutions   April 2010 - October 2013
CareTech Solutions   June 2004 - April 2010

Skills
Software Documentation, Troubleshooting, Testing, Linux, Microsoft SQL Server, Operational Risk..., Data Collection, Healthcare Information..., Report Writing, Strategic Partnerships, BMC Remedy, Project Management, Management, Systems Analysis, IT Service Management, Leadership

Education
Oakland University   2005 — 2009
Bachelor of Science, Information Technology

Oakland Community College   2003 — 2005
Assoicates in Science, Technical Science and Liberal Arts

Wylie E. Groves H.S.   1998 — 2001
HS Dipolma, General Studies, CCNA Curriculum

Experience
AIM Plastics   July 2015 - Present
CareTech Solutions   March 2015 - August 2015
Hearst Business Media  August 2009 - March 2015
Pantzer Properties   2009 - 2015
The Athena Group  August 2006 - September 2009
United Staffing Systems  2006 - 2007
Hill Holliday  2006 - 2007
Bernard Hodes Group  2004 - 2005
bernard hodes  2003 - 2005
JWT  June 2001 - August 2004

Skills
Creative Direction, Graphic Design, Art Direction, Advertising, Corporate Identity, Graphics, Illustration, Creative Strategy, Brochures, InDesign, Adobe Creative Suite, Typography, Direct Mail, Illustrator, Logo Design, Art, QuarkXPress, Layout, Social Media Marketing, Marketing, Interaction Design, Image Manipulation

Education
Parsons School of Design   2007 — 2008
Web Standards

Macomb Community College   1999 — 2001
Graphic & Commercial Arts

Oakland University   1994 — 1999
B.A., Arts

Experience
Oakwood Healthcare  April 2011 - Present
CareTech Solutions   June 2007 - April 2011
MAHLE  September 2004 - June 2007
Compuware for DaimlerChrysler   April 2000 - June 2004
DaimlerChrysler  February 1991 - January 2000
Marshall Field's  June 1982 - September 1988

Skills
Crystal Reports, Microsoft SQL Server, Epic Systems, SharePoint, HIPAA, Process Improvement, Healthcare Information..., Software Documentation, EMR, Visio, Business Objects, SSIS, ETL, BMC Remedy, Siemens Soarian, SDLC, FTP, Actuate Report, Actuate, Cogito, Data Warehouse, Remedy Ticketing System, Meaningful Use, Data Warehousing, EHR, Troubleshooting, Healthcare, Integration, Program Management

Education
Wayne State University, MBA   1988 — 1990
MBA

Michigan State University   1978 — 1982
BS

Experience
Ciber  March 2012 - Present
Synova  February 2011 - March 2012
CareTech Solutions   August 2010 - February 2011
Vision IT  September 2009 - August 2010
Chrysler Group LLC  April 1998 - November 2008

Skills
Business Analysis, •Project Coordinator..., •Supply Chain and..., •Advance skills in..., •Highly motivated and..., •Ability to adapt to..., •Excellent verbal and..., •Able to work under..., •Strong..., •Highly focused on..., Troubleshooting, Software Documentation, IT Service Management, Databases

Education
Northwood University   1999 — 2000
Bachelor's degree, Business Administration

Experience
Prairie State College  March 2014 - Present
CareTech Solutions   November 2009 - March 2014
Marygrove College  October 2007 - January 2014
Marygrove College  March 2006 - October 2009

Skills
Active Directory, Programming, System Administration, Unidata, Datatel, Project Management, Computer Application..., Professional..., Higher Education, Teaching, Microsoft Office, Educational Management, Ellucian Colleague, Ellucian Recruiter, SQL, Microsoft CRM, Software Project..., Computer Hardware, Training, Staff Development, Technical Writing, Databases, Access, UniData, Troubleshooting, Technical Support, Information Technology, Public Speaking

Education
University of Detroit Mercy   2007 — 2009
Masters, Information Systems/Software Management

Marygrove College   2003 — 2006
Undergrad, Information Systems

Experience
CareTech Solutions   Systems AnalystCompuware CorporationMay 1976 - May 2009

Skills
CPOE, EMR, Requirements Analysis, Software Documentation, Cerner, Testing, Troubleshooting, MS Project, Informatics, Integration, Healthcare, Healthcare Information..., EHR

Education
Oakland Community College
Healthcare, Information Services

Experience
CareTech Solutions   June 2013 - Present
CareTech Solutions   January 2012 - June 2013
CareTech Solutions   April 2011 - January 2012

Skills
Troubleshooting, Microsoft Office, Windows, Active Directory, Computer Hardware, Project Management, Business Analysis, Operating Systems, XP, Windows Vista, Windows 7, Management, Mac, CSS, ITIL v3 Foundations..., Windows XP, BMC Remedy, Visio, Windows Server

Education
Michigan State University   2004 — 2010
Master's degree, Management Information Systems, General

Michigan State University   2004 — 2008
Bachelor's degree, Information Technology

Experience
Plex Systems, Inc.   October 2014 - Present
Custom Data Solutions  May 2014 - September 2014
CareTech Solutions   January 2009 - May 2014
The Epitech Group   July 2008 - January 2009
Global Crossing  July 1998 - July 2008
Dayton Hudson Corporation  October 1984 - February 2004
Frank's Nursery & Crafts   January 1995 - July 1998

Skills
ASP.NET, IIS, Microsoft SQL Server, C#, Visual Studio, jQuery, LINQ, XML, ASP, HTML, JavaScript, CSS, ASP.NET MVC, ASP.NET AJAX, SSIS, .NET, AJAX, MVC, IIS 7.0, WinForms, Database Design, SQL, VB.NET, Telerik Controls, Sql Server Integration..., Agile Methodologies, Entity Framework, T-SQL, WCF, Google Maps, AngularJS, TypeScript, ASP Web API, Single Page Apps

Education
Oakland University   1989 — 1994
Bachelor's, Management Information Systems

Oakland Community College   1985 — 1988
Associate, Data Processing

Experience
CareTech Solutions   July 2007 - Present
Air conditioning engineers   June 2005 - July 2007
Ace Hardware  September 2004 - June 2005
Ace Hardware  March 2002 - September 2004

Skills
Project Management, Troubleshooting, Windows, Active Directory, System Administration, Windows Server, Process Improvement, Security, Networking

Education
Macomb Community College   2006 — 2007
Information Technology

Northwestern Technological Institute   2004 — 2005
Associate's degree, hvac

Experience
Ameriplan  June 2014 - Present
H&R Block  January 2011 - Present
CareTech Solutions   March 2008 - January 2014

Education
Metropolitan Community College   2012 — 2016
Bachelor of Science (BS), Accounting

Baptist Bible College   1987 — 1988

Experience
CareTech Solutions   July 2007 - Present

Skills
Vendor Management, Employee Relations, Process Improvement, HIPAA, PeopleSoft, Performance Management, Talent Acquisition, Active Directory, Employee Benefits, Troubleshooting, Interviews, Recruiting, Account Management, System Administration, Salesforce.com, Healthcare Information..., Healthcare, Strategic Planning, Software Documentation, Human Resources, Talent Management, Management, Program Management, Leadership, Deferred Compensation, Customer Service

Education
Macomb Community College   1993 — 2014
Associate of Arts and Sciences (AAS), Human Resources Management/Personnel Administration, General

Oakland University
Human Resources Management/Personnel Administration, General

Experience
Haymaker Technologies Inc.   February 2013 - Present
CareTech Solutions   2015 - 2015
Self Employed  January 2012 - February 2013
FedChoice Federal Credit Union  April 2001 - May 2011
Self Employed  August 2000 - April 2001
Montgomery County Teachers Federal Credit Union  February 1997 - August 2000
Agriculture Federal Credit Union  May 1994 - February 1997
Montgomery County Teachers Federal Credit Union  June 1991 - May 1994
IBM  October 1989 - February 1991
United States Navy  April 1985 - April 1989

Skills
Disaster Recovery, Information Technology, Leadership, IT Operations, Customer Service, Security, Management, Process Improvement, Project Management, Microsoft Excel, System Administration, PowerPoint, HTML, Training, IT Management, Microsoft Office, Windows, Budgets, IT Strategy, Business Analysis, Operations Management, Outlook, Microsoft Word, Research, Banking, Risk Management, Network Assessments, Teamwork

Education
Montgomery County Community College   1990 — 1991
Computer and Information Sciences and Support Services

Parkdale High School   1981 — 1984

Experience
CareTech Solutions   January 2011 - Present
Liberty Tax Service  May 2008 - Present
McKesson  June 2009 - November 2009

Skills
VMware, Windows Server, Troubleshooting, Citrix, Active Directory, VPN, Remote Troubleshooting, Virus Removal, Trend Micro Anti-Virus, Windows 7, Windows Vista, Wireless Networking, IP Networking, DNS Management, Subnetting, Client-server..., Social Skills, Cloud Computing

Education
Computertraining.com   2008 — 2010
MCSA, MSP, MCTS, A+ Certifications, Information Technology, Passed

Macomb Community College   2005 — 2008
Associate's degree, General Studies

Experience
Wayne County Community College District  August 2014 - Present
Zoe Analytics, LLC   August 2013 - Present
Washtenaw Community College  May 2014 - Present
Gary CommunitySchool Corporation   October 2009 - July 2012
CareTech Solutions   March 2009 - October 2009
Wayne State University School of Medicine  June 2009 - July 2009
Mid-continent Research for Education and Learning   July 2007 - February 2008
Departments of Research   September 2006 - June 2007
Minneapolis Public Schools  October 2003 - September 2006
University of Michigan School of Medicine  November 2001 - October 2003

Skills
Program Evaluation, Statistics, Quantitative Research, Qualitative Research, Research, Health Services Research, Medical Research, Clinical Research, Experimental Design, Clinical Trials, Community Health, Educational Assessment, Educational Research, Special Needs..., Leadership, Project Management, Survey Design, Databases, Statistical Modeling, Forecasting, Statistical Software, SPSS, Educational Technology, Institutional Research, Team Building, Program Management, Educational Leadership, Database Administration, College Teaching, Data Mining, Data Visualization, Quantitative Analytics, Performance Measurement, Healthcare Management, HMO, Technology Management, Healthcare Information..., Microsoft Office, Epidemiology, Performance Testing, Software Project..., Team Leadership, Educational Management, IRB, Research Design, Public Health, Data Analysis, Data Collection, Analysis, Access

Education
Wayne State University
Doctor of Philosophy, Evaluation and Research

Wayne State University
Master of Science, Community Health Services

Michigan State University
Bachelor of Science, Psychology

Experience
CareTech Solutions   April 2012 - Present

Education
Oakland Community College   2011 — 2016

Experience
CareTech Solutions   November 1999 - October 2004

Education
MoTech Chrysler Institue   1984 — 1985
Trade School Diploma, Auto Technology

Oakland Community College   1974 — 1976
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities

Clarenceville High School   1965 — 1969
Diploma, Business/Commerce, General