CareTech Solutions
Industry: Company
DescriptionHeadquarters: Michigan, United States VP: Paul Kemp Founded: 1998 General counsel: Paul Kemp Parent organization: HTC Global Services Chief information officer: Louis Caschera, Karl Graham (Client Services)
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CareTech Solutions Employees
CareTech Solutions February 2007 - Present
Sports Core, Kohler July 2009 - Present
Skills
Fitness, Strength Training, Healthcare Information..., Management, Leadership, Zumba, Healthcare, Sports, Training, Integration, EMR, Cross-functional Team..., EHR, Software Project..., Project Planning, Employee Training, Project Management, Exercise Instruction, Healthy Eating, Project Coordination, Enterprise Content..., Customer Service, Public Speaking, Process Improvement, Strategic Planning, Event Planning
Education
Lakeland College
MBA
Lakeland College
Bachelor of Science (B.S.), Computer Science
Silver Lake College
Bachelor of Business Administration (B.B.A.), Business Administration
Molina Healthcare May 2015 - Present
CareTech Solutions March 2013 - January 2015
Canon Business Process Services, Inc. November 2012 - March 2013
Allen Home Health Care,Inc May 2012 - November 2012
Dye & Design Freelance Graphics January 1999 - January 2005
Skills
Communication, Teamwork, Educational Leadership, Organizational Structure, Problem Solving, Computer Proficiency, Efficiency, Business Relationship..., Works well with others..., Ability to Manage..., Manages projects..., Microsoft Word, Microsoft Office, Microsoft Excel, Networking, Troubleshooting, Customer Service, Access, PowerPoint, Technical Support
Education
DeVry University 2009 — 2012
Bachelor of Science, Technical Management; Human Resource Management
Wayne County Community College District 2005 — 2009
Associates of Arts, Business Administration
Adecco/BCForward/HP Global Solutions December 2014 - Present
The CSI Company / Mmodal September 2014 - December 2014
CareTech Solutions November 2011 - January 2014
Aditya Birla Minacs / Apple January 2011 - March 2011
Advance Steel Company May 2004 - January 2009
Patient Financial Services August 2002 - November 2003
Skills
Troubleshooting, Technical Support, Help Desk Support, Strategic Planning, Software Documentation, Active Directory, Computer Hardware, Microsoft Office, Databases, Effective communication..., Ability to multi-task..., Ability to follow..., Windows, Fluent in English and..., Password Genie /..., Citrix / Telnet / RSA..., MS Lync 2010 /..., Remedies / HP Service...
Education
New Horizon Computer Learning Center 2011 — 2015
Certification, CompTIA A+
New Horizon Computer Learning Center 2011 — 2015
Certification, CompTIA Network+
Davenport University 2005 — 2008
Bachelor of Applied, Information System & Computer Security
Davenport University 2002 — 2005
Associate of Applied Science, Network Security
Adecco Group July 2013 - September 2013
CareTech Solutions May 2011 - November 2012
Ajilon September 2008 - February 2009
Skills
Healthcare Information..., Time Management, High Organizational..., Team Leadership, Meticulous eye for..., Adaptable to Changes, Computer Proficiency, Data Entry, Ability to retain and..., Proficiency in several...
Education
Grand Valley State University 2003 — 2009
Bachelor of Applied Science (BASc), Health Communication
Southfield Lathrup Highschool 1999 — 2003
College Prep, Health Sciences
CareTech Solutions September 2012 - Present
Champps August 2009 - October 2012
DC Comics July 2009 - November 2009
Delphi August 2005 - January 2006
Skills
Mac OS X, Cinema 4D, Adobe Photoshop CS6, Adobe Illustrator CS6, Creative Campaign..., Photography, Adobe InDesign CS6, Graphic Design, Customer Service, Visual Communication, Corporate Branding, Advertising, Microsoft Office, Sales Representative, Adobe After Effects CS6, Adobe Dreamweaver CS6
Education
International Academy of Design and Technology-Troy 2009 — 2012
Graphic Design / Digital Media
Michigan State University 2008 — 2009
Graphic Design
Oakland University 2007 — 2008
Accounting and Business/Management
Spectrum Health December 2012 - Present
Caretech Solutions November 2006 - October 2012
Skills
EHR, EMR, HIPAA, Healthcare Information..., Epic Systems, Healthcare Management, Informatics, Hospitals, Healthcare, Inpatient, Medicare, RHIA, ICD-9, Revenue Cycle, Medical Transcription, Medical Coding, Software Documentation, CPT
Education
Ferris State University 2002 — 2006
Bachelor of Applied Science (BASc), Medical Record Administration
Edcor August 2015 - Present
RouteOne November 2014 - August 2015
CareTech Solutions July 2008 - August 2014
Automatic Apartment Laundries, Inc. June 2006 - July 2008
ADP June 2005 - May 2006
Nuspire April 2005 - July 2005
'Self-Employed' April 2002 - April 2005
CareTech Solutions September 1999 - April 2002
Skills
Process Improvement, Requirements Gathering, Requirements Analysis, Software Design, Technical Writing, BMC Remedy, Agile Methodologies, Software Documentation, ITIL, Troubleshooting, Software Development, Business Process Design, Scrum, Agile Testing, Agile Application..., Systems Analysis, Service Desk, IT Service Management, Windows, Windows 7, Active Directory, Confluence, Business Analysis, Help Desk Support, Citrix, Networking, HTML, IIS, A+ Certified, Computer Hardware, ITIL v3 Foundations..., Windows XP Pro, Windows Server, SDLC, IT Strategy, Windows XP, WordPress, Java, Use Case Diagrams, SWOT analysis, Workflow Diagrams, Business Process, Team Leadership, User Stories
Education
Davenport University 1997 — 1999
Bachelor of Business Administration (BBA), Computer Programming, 3.97
Henry Ford Community College 1994 — 1997
Associates, Computer Science
BMC 2012 — 2013
CareTech Solutions March 2004 - Present
CareTech 2003 - Present
Skills
Microsoft Office, PeopleSoft, Employee Relations, Windows, Troubleshooting, Microsoft Excel, Active Directory, Customer Service, Microsoft Word, Outlook, Process Improvement, Leadership, Access, Healthcare Information..., Payroll, Healthcare, Visio
Education
Henry Ford Community College 1998 — 2004
computer information system
CareTech Solutions June 2002 - Present
henry ford hospital 1989 - 2002
henry ford hospital 1989 - 2002
henry ford hospital 1989 - 2002
Henry Ford Hospital 1989 - 2002
henry ford health system 1989 - 2002
henry ford health system 1989 - 2002
ftd 1982 - 1985
eastern michigan university 1979 - 1985
Skills
EMR, Hospitals, Project Management, PMP, Strategic Planning, Project Planning, Healthcare Information..., EHR, Strategy, Healthcare, HIPAA, Process Improvement, IT Strategy, Vendor Management, Leadership, Epic Systems, Disaster Recovery, Consulting, Business Analysis, Revenue Cycle, Information Technology, Healthcare Consulting, Informatics, Software Documentation, IT Management, Healthcare Industry, PACS, Change Management, Integration, Nursing, Visio, HL7, Software Implementation, SDLC, Meditech, PMO, Health Information..., Cerner, CPOE, System Deployment, Enterprise Architecture, Data Center, SharePoint, Citrix, IT Service Management, System Administration, Troubleshooting, BMC Remedy
Education
Eastern Michigan University 1972 — 1977
Memorial Health System January 2015 - Present
CareTech Solutions February 2013 - December 2014
Jackson General Hospital February 2011 - February 2013
Cabell Huntington Hospital November 2007 - February 2010
West Virginia Army National Guard December 1998 - June 2008
WVUH-Ruby Memorial Hospital 2003 - 2007
WVUH-Ruby Memorial Hospital 2003 - 2007
Skills
Healthcare Information..., EHR, HL7, Active Directory, Microsoft SQL Server, SharePoint, Software Documentation, EMR, Citrix, Troubleshooting, HIPAA, Disaster Recovery, CPOE, Epic Systems, Cerner, SDLC, SQL, Healthcare Management, Medical Terminology, Healthcare
Education
Fairmont State University 2000 — 2005
Bachelor of Science (BS), Health/Health Care Administration/Management
Fairmont State University 1997 — 2000
Associate's degree, Registered Health Information Tech
PerfectServe, Inc. August 2015 - Present
STANLEY Healthcare January 2014 - July 2015
AeroScout September 2011 - December 2013
The Beryl Companies October 2010 - September 2011
CareTech Solutions September 2009 - September 2010
McKesson Provider Technologies August 2007 - August 2009
Awarix June 2007 - August 2007
MEDSEEK 2000 - 2007
Skills
Enterprise Software, Business Development, Healthcare Industry, Management, Healthcare Information..., Healthcare, Sales, Executive Management, Leadership, Strategy, Sales Management, Channel Partners, Start-ups, Solution Selling, Salesforce.com, HCAHPS, Business Analysis, Competitive Analysis, Cross-functional Team..., Business Intelligence, Predictive Analytics
Education
Florida State University
Bachelor of Science (BS)
CareTech Solutions November 2014 - Present
Beaumont Health System February 2014 - November 2014
Beaumont Health System January 2013 - February 2014
TCF Bank August 2011 - July 2013
Kroger June 2007 - October 2011
Skills
Cpr Certified, First Aid, Critical Thinking, Cash Handling Experience, Cash Register, Teamwork, Sales, Microsoft Word, Microsoft Excel, PowerPoint, Cashiering, Customer Service, Customer Satisfaction, Data Entry, Microsoft Office, Retail, Time Management, CPR Certified, Leadership
Education
Ferris State University 2014 — 2017
Bachelor of Business Administration (B.B.A.)
EPITEC, INC. July 2012 - Present
Nuspire April 2012 - July 2012
Communications Professionals, Inc November 2009 - April 2012
Guardsmark July 2007 - February 2011
Henry Ford Community College 2007 - 2010
CareTech Solutions May 2008 - July 2009
Michigan Communication and Construction November 2006 - May 2007
High Tech Industrial June 2006 - November 2006
Strategic Protection Group July 2005 - June 2006
Robert Half International December 2001 - July 2004
Skills
Printers, Microsoft Office, Routers, Windows, XP, Vista, Windows 7, Windows Me, Windows 2000, Microsoft Windows 98, Cisco IOS, CCNA, CXFE, Linux, Unix, Astricks, VoIP, IPAD, Android, Tandberg, Windows 8, IPVC, Video, Audio Conferencing, Management, Project Management, Customer Service, Servers, Windows Server, Cisco Technologies, Disaster Recovery, Security, Windows XP, Microsoft Excel, Network Security, Troubleshooting, Windows Vista
Education
University of Michigan-Dearborn 2012 — 2014
Bachelor's degree, Management Information Systems, General, 3.5
Henry Ford Community College 2007 — 2011
Associate's degree, Computer and Information Sciences and Support Services, 3.5
Xerox Consulting Company 2002 - Present
Central Transport April 2001 - December 2002
CareTech Solutions July 1997 - December 2000
TI Automotive September 1991 - September 1996
Ryken Tube 1989 - 1991
Ryken Tube 1989 - 1991
Skills
Cisco, Disaster Recovery, Windows Server, Cisco Technologies, Active Directory, Networking, Data Center, Linux, Unix, VPN, Troubleshooting, XP, Citrix, IBM iSeries, Help Desk Support, Servers, Security, Storage, IT Operations, DNS, IT Management, Virtualization, SAN, System Administration, System Deployment, Operating Systems, Windows XP
Education
Davenport University 1986 — 1988
Bachelor of Business Administration BBA, Industrial Management
Michigan State University 1978 — 1980
Associates Degree (2 year), Electrical Technology
Quicken Loans April 2015 - Present
Thirdware Solution Ltd. April 2014 - April 2015
CareTech Solutions September 2012 - April 2014
CareTech Solutions November 2011 - April 2014
CareTech Solutions January 2011 - April 2014
CareTech Solutions January 2009 - April 2014
Varsity Training Shop October 2010 - March 2011
CareTech Solutions December 2008 - January 2009
CareTech Solutions August 2008 - December 2008
Comerica Park, Non-Profit Fundraiser July 2006 - September 2007
Skills
Web Content Management, Content Management, Microsoft Project, Word, Axure, PowerPoint, Microsoft Publisher, Photoshop, Web Design, Windows, Mac, SEO, Customer Relations, Marketing Strategy, Social Media, Facebook, Twitter, Flickr, Microsoft Word, Training, CMS, HTML, MS Project, Marketing, Customer Service, Software Documentation, Databases, Project Planning, Program Management, Management, Leadership, SharePoint, Quality Assurance, Requirements Analysis, Testing, Public Speaking, Visio, Team Leadership, Project Management, Customer Satisfaction, Troubleshooting, Social Networking, Social Media Marketing, Healthcare, Information Technology, Business Analysis, WordPress, Healthcare Information..., Web Services, Outlook
Education
Eastern Michigan University 2011 — 2011
Master of Science (MS), Integrated Marketing Communications, Marketing
Eastern Michigan University 2004 — 2008
BA, Communications
The Bon Ton Stores Inc. March 2014 - Present
Canon Business Process Services, Inc. April 2013 - Present
Pitney Bowes April 2011 - April 2013
RGIS October 2009 - February 2010
U.S. Census Bureau April 2009 - September 2009
Boys and Girls Club of Broward County May 2009 - June 2009
Cadence Innovation June 2007 - August 2007
CareTech Solutions May 2006 - January 2007
Axios Corporation September 2006 - December 2006
Skills
Training, Public Relations, Event Planning, Press Releases, Advertising, Public Speaking, Interviews, Research, PowerPoint, Teamwork, Retail, Statistics, Microsoft Office, Finance, Access, Customer Service, Communication, Marketing Communications, Records Management, Digital Imaging, Image Processing, Typing, Office Administration, Presentations, Sales
Education
Grand Valley State University 2009 — 2011
M.A., Communication Studies
Grand Valley State University 2005 — 2009
Bachelor of Science, Advertising/ Public Relations; an emphasis in Advertising;
Detroit Academy of Arts & Sciences High School 2001 — 2005
High School Diploma, General Studies
Comcast Spotlight March 2015 - Present
Burroughs, Inc. October 2014 - February 2015
Hubbell, Roth & Clark June 2014 - August 2014
Talmer Bank and Trust December 2013 - May 2014
CareTech Solutions December 2012 - August 2013
Southeast Michigan Beacon Community December 2011 - November 2012
City of Detroit/ Detroit Health Dept June 2009 - December 2011
Unisys 2008 - 2008
Skills
Active Directory, Windows Server, Disaster Recovery, Windows 7, Network Security, Troubleshooting, Windows XP, Network Administration, VMware, System Administration, Citrix, Servers, Security, Information Security, Help Desk Support, Microsoft Exchange, VPN, Technical Support, Software Documentation, Computer Hardware
Education
Davenport University 2012 — 2014
Bachelor of Applied Science (BASc), Computer and Information Systems Security/Information Assurance
Henry Ford Community College
3 Point Machine Inc. April 2014 - Present
Huntington Technology February 2012 - April 2014
Secure 24 March 2011 - February 2012
CareTech Solutions February 2011 - August 2011
Skills
Active Directory, Microsoft SQL Server, SQL, Java, Windows Server, Oracle, Windows 7, Operating Systems, Microsoft Exchange, Networking, IIS, DNS, DHCP, MySQL, TCP/IP, Windows XP, Servers, VMware, Wireless Networking, Help Desk Support, Cisco Technologies, Snacks, Toilets, Laughter Yoga, Magicians, Network Administration, Troubleshooting, Computer Hardware, System Administration, Microsoft Office, Technical Support, Software Installation, Windows, Network Security, VPN, Hardware, Printers, Software Documentation
Education
ITT Technical Institute-Troy 2008 — 2012
BS Information Systems Security, Information Technology, Honors
ITT Technical Institute-Troy 2008 — 2010
Associate of Science (AS) Software Application Programming, Computer Programming/Programmer, General, Honors
Blue Cross Blue Shield of Michigan October 2014 - Present
Exchange Club of Dearborn 1999 - 2015
Kforce (@General Motors) December 2013 - October 2014
Caretech Solutions March 2013 - August 2013
CareTech Solutions June 1997 - March 2013
RGIS Inventory 1995 - 1997
C & J Extended Services January 1991 - December 1994
Commercial Savings Bank December 1983 - September 1990
Security Bank & Trust Co. 1979 - 1983
Skills
Six Sigma Call Center, Dale Carnegie Training, Certified Help Desk..., Professional Experience, Salesforce.com, BMC Remedy, Healthcare, Project Management, Succession Planning, Analytics, Customer Service, Microsoft Excel, HIPAA, Key Performance..., Microsoft Word, Market Analysis, PowerPoint, Promotions, Call Centers, Marketing, Information Technology, Process Improvement, Leadership, Software Documentation, Healthcare Information..., Account Management, IT Service Management, Data Center, Troubleshooting, System Administration, Vendor Management, SharePoint, Process Excellence, Help Desk Support, Operations Management, Visio
Education
University of Michigan-Dearborn 1976 — 1978
BBA, Business Administration
Henry Ford Community College 1974 — 1976
Associate of Arts, Liberal Arts
CareTech Solutions May 2015 - Present
Hewlett-Packard April 2013 - January 2015
Bed Bath & Beyond September 2012 - March 2013
United States Navy September 1992 - September 2012
Stein Mart June 1997 - June 2003
Skills
Cross-Functional Team..., Logistics & Supply..., 10K Forklift Operator, Proactive Problem..., Staff Training &..., DOD Purchase Card Holder, Process Improvement, Relationship Building, Lean Six Sigma (Green..., MS Excel, MS Word, MS Outlook, MS PowerPoint, Microsoft Excel, Account Management, Analysis, Budgets, Coaching, Cross-functional Team..., Customer Satisfaction, Customer Service, DoD, Forecasting, Forklift Operator, Government, Inter-personal, Inventory Control, Inventory Management, Leadership, Leadership Development, Management, Marketing, Microsoft Office, Military, Microsoft Word, Military Operations, Military Training, Negotiation, Operations Management, PowerPoint, Program Management, Project Planning, Public Speaking, Recruiting, Sales, Security Clearance, Social Networking, Strategic Planning, Supply Management, System Administration
Education
ITT Technical Institute-Dearborn 2012 — 2015
Associate of Science (AS), Information Technology - Computer Network Systems, 3.6
Henry Ford Community College 1985 — 1987
Business
St. Alphonsus High School 1982 — 1985
HS diploma, General
AltaFlux Corporation April 2015 - Present
CareTech Solutions January 2009 - March 2015
EDS, an HP Company July 1986 - December 2008
Skills
Process Improvement, Software Documentation, Troubleshooting, Business Analysis, Microsoft Excel, Business Process..., Management, Visio, Intuit Quickbase, Basic HTML, Graduate of the Crosby..., SuccessFactors Human..., Silkroad Onboarding
Education
Indiana University Bloomington
Bachelor of Science (B.S.), Business Administration
Jacobs Technology/Ford Motor Company November 2012 - Present
CCT Business Management, L.L.C June 2010 - Present
Quicken Loans May 2012 - October 2012
CareTech Solutions January 2012 - September 2012
St. John Oakland Hospital/Iron Mountian Health Information Management June 2010 - December 2011
Iron Mountain Health Information Management April 2007 - May 2010
Iron Mountain Health Information Management May 1998 - April 2007
Skills
Software Documentation, Windows 7, Microsoft Office, Customer Service, Visio, Training, Networking, Access, System Administration, Windows, Data Analysis, Management, Microsoft Office 2010, Java Programming, Database Management, Operating Systems, XP, Outlook, Computer Hardware, Project Management, CRM & Workflow, Business Analysis, Business Modeling, Functional Management, Data Processing, Office 2010, Windows XP, Database Admin, Java, Analysis, Process Improvement, Leadership
Education
Lawrence Technological University
Master of Science (M.S.), Management Information Systems, 3.5
Lawrence Technological University 2004 — 2009
Bachelor of Science and Associate of Science, Engineering Technology and Communications Engineering Technlogy, 3.0
Oakwood Healthcare January 2015 - Present
EPITEC, INC. August 2014 - January 2015
CareTech Solutions October 2011 - August 2014
Genesis10 June 2011 - October 2011
IBM Global Services August 2000 - December 2010
IBM Global Services April 1998 - August 2000
IBM Global Services July 1996 - April 1998
Skills
Routers, MS Project, Data Center
Education
Davenport University 1983 — 1987
BBA, Information Management
Healthgrades January 2015 - Present
Healthgrades March 2013 - January 2015
CareTech Solutions August 2008 - March 2013
Presicion Appraisal Group June 2005 - July 2008
Aerotek 2001 - 2004
Skills
Healthcare Information..., Account Management, Marketing, Consulting, Social Media, Marketing Strategy, SEO, Healthcare, Marketing Communications, Google Analytics, Strategic Planning, Vendor Management, Salesforce.com, Social Media Marketing, Healthcare Industry, Integrated Marketing, SaaS, CMS, SEM, Web Content Management, Enterprise Software, New Business Development, Product Management, Digital Marketing, Analytics, Business Development, Corporate Communications, Content Management, Start-ups, E-commerce, Sales, Advertising, CRM, Online Advertising, Selling, Team Building, Sales Management, Leadership, Strategy, Web Analytics, Process Improvement, Google Adwords, Media Relations, Solution Selling, Facebook, Lead Generation, Strategic Partnerships, Project Management
Education
Hillsdale College 1997 — 2002
Bachelor of Arts (B.A.), Marketing/Marketing Management
Hillsdale College 1997 — 2001
BA in Marketing Management, Marketing/Marketing Management, General
CareTech Solutions July 2010 - Present
Skills
Servers, Citrix, Help Desk Support, Printers, Antivirus, Networking, Laptops, Remote Desktop, Software Documentation, Altiris, Desktop Deployment, Meditech, Microsoft Office, Desktop Computers, Desktop Application..., Desktop Support..., Scanners, Project Delivery, Technical Support, Vendor Relationships, SCCM, System Deployment, Mechanical Desktop, Desktop Publishing, Quote Preparation, Norton Ghost, Applications, Price Quotes, Leadership, Team Leadership, HIPAA, EHR, Healthcare Information...
Education
Franklin University 2013 — 2015
Bachelor's degree, Computer Science
Washington State Community College 2008 — 2010
Associate's degree, Computer and Information Sciences and Support Services
CareTech Solutions July 2003 - Present
The Dako Group March 2000 - July 2003
Compuware November 1997 - March 2000
Skills
Variance Analysis, Account Reconciliation, PeopleSoft, Microsoft Excel, Financial Analysis, Finance, Invoicing, Business Objects, Forecasting, General Ledger, Microsoft Office, Financial Reporting, Microsoft Word, Accounting, Crystal Reports, SuccessFactors, Leadership, Management, Process Improvement, Budgets, Project Management, Financial Accounting, Business Process...
Education
Eastern Michigan University 1999 — 2002
Bachelor's degree, Finance, General
Leidos October 2014 - Present
City of Niles November 2007 - Present
Leidos Health February 2014 - October 2014
Leidos Health September 2011 - September 2014
CareTech Solutions November 2009 - September 2011
Sage July 2001 - April 2009
Skills
Information Security, Computer Forensics, Healthcare Information..., Project Management, Application Support, HL7, HIPAA, Software Implementation, Troubleshooting, Security, Software Documentation, Technical Support, Health Information..., Disaster Recovery, EHR, Servers, Process Improvement
Education
Davenport University
Information Security
CareTech Solutions November 2014 - Present
Sigue Corporation June 2011 - April 2014
Sigue Corporation - Groupex Financial Corporation 2003 - June 2011
Groupex Financial Corporation 2007 - 2008
Skills
Business Analysis, Product Management, VMware, Team Leadership, Process Improvement, Team Management, Staff Development, Project Management, Citrix, Operations Management, Risk Management, Management, Business Strategy, Microsoft Exchange, Active Directory, Leadership, Linux, Network Security, Outsourcing, Servers, Windows Server, Business Planning, CCNA, Disaster Recovery, IT Management, IT Service Management, IT Strategy, ITIL, Integration, Requirements Analysis, Security, System Administration, Vendor Management, Windows XP
Education
Keller Graduate School of Management of DeVry University 2012 — 2013
Master of Business Administration (MBA), Information Systems Management Concentration
Devry University 2004 — 2008
Bachelor's, Computer Science and Engineering
Laguardia Community College 1997 — 2000
Associates Degree, Computer Information Systems
Universidad de San Carlos de Guatemala 1995 — 1996
Systems Engineering
Wayne State University January 2013 - Present
Walsh College September 2009 - Present
VerbalWise, LLC 2006 - Present
Wayne State University August 2013 - May 2014
CareTech Solutions April 2012 - January 2013
CareTech Solutions April 2011 - April 2012
International Academy of Design and Technology May 2010 - June 2011
Washtenaw Community College December 2009 - May 2011
Archway Marketing Services 2004 - 2006
Washtenaw Community College 2004 - 2005
Skills
Strategic Planning, Leadership Development, Instructor-led Training, Instructional Design, Instructional Technology, Management, Coaching, Performance Improvement, E-Learning, Entrepreneurship..., Culture Change, Conflict Resolution, Business Process..., Communication Skills, Project Management, Change Management, Training, Organizational..., Team Building, Leadership, Program Management, Entrepreneurship, Budgets, Human Resources, Public Speaking, Marketing, Process Improvement, Team Leadership, Workshop Facilitation, Staff Development, Employee Training, Nonprofits, Career Development, Higher Education, Business Strategy, Recruiting, Time Management, Business Planning, Research, Consulting, Troubleshooting, Blended Learning, Teaching, Executive Coaching, Marketing Communications, Software Documentation, Interviews
Education
Wayne State University 2010 — 2015
Doctor of Philosophy (Ph.D.), Instructional Technology and Business Management, 4.0
Walsh College 2004 — 2006
Masters of Science, Management
Wayne State University 1993 — 1995
Bachelor of Arts (B.A.), Communications and Journalism
Eastern Michigan University 1990 — 1993
Foreign Language and Communications
Quicken Loans January 2014 - Present
Sterling Computer Consultants June 2013 - December 2013
Landstar Supply Chain Management April 2012 - June 2013
CareTech Solutions August 2010 - April 2012
Snapshot Design February 2009 - August 2010
Beyond Interaction October 2007 - December 2008
Quicken Loans Inc. May 2007 - August 2007
General Motors Corp May 1997 - January 2007
Skills
Microsoft SQL Server, jQuery, LINQ, Conflict Resolution, Peers, ASP.NET, C#, JavaScript, .NET, XML, HTML, Visual Studio, SQL, CSS, Agile Methodologies, T-SQL, IIS, Web Development, AJAX, Software Development, TFS, E-commerce
Education
Franklin University 2001 — 2007
BS, Computer Science
University of South Florida 1983 — 1988
BA, Psychology
Materialise February 2013 - Present
Materialise February 2012 - February 2013
PSCU Financial Services August 2011 - January 2012
CareTech Solutions December 2010 - August 2011
Diversified Restaurant Holding, Inc. July 2008 - December 2010
Crossroads Media Llc May 2007 - March 2008
Skills
Sales Process, Direct Sales, Proposal Writing, Salesforce.com, SharePoint, Contract Negotiation, PowerPoint, Adobe Creative Suite, Illustrator, InDesign, Marketing, Sales Operations, Microsoft Excel, Account Management, Microsoft Word, Sales, Time Management, New Business Development, Customer Satisfaction, Sales Presentations, Trade Shows, Advertising, Social Media Marketing, Social Networking, Marketing Strategy, Email Marketing, Team Leadership, 3D Printing, Additive Manufacturing, Rapid Prototyping, Sales Support, Software Solution Sales, Marketing Assistance, Marketing Communications, Proposal Creation, Proposal Generation, RFP preparation, RFP, Sales Contracts, Contract Writing, Client Engagement, Microsoft Office, Word, Outlook, Excel, Photoshop, Adobe Bridge, Food & Beverage, Food Service, Food Safety
Education
Ferris State University 2003 — 2008
Bachelor's Degree, Advertising
Ferris State University 2003 — 2005
Associate's Degree, Graphic Design
Sterling Heights High School 1999 — 2003
Unity Medical & Surgical Hospital March 2015 - Present
Unity Medical & Surgical Hospital December 2013 - Present
Indiana Tech July 2013 - Present
Unity Medical & Surgical Hospital December 2012 - Present
Beacon Health System August 2012 - December 2012
CareTech Solutions March 2010 - September 2012
CareTech Solutions January 2009 - August 2012
Elkhart General Hospital 2009 - August 2012
Culver Academies February 2007 - January 2009
Complete Interactive, LLC. August 2002 - December 2006
Skills
Microsoft SQL Server, ASP.NET, PHP, VB.NET, SharePoint, HPF, SQL, Crystal Reports, EHR, McKesson Horizon..., Dictaphone, Formfast, McKesson Cancer Staging, HPF BDI, .NET, Healthcare Information..., Software Implementation, HTML, HPF Workflow, Workflow, Visual Basic, Programming, Hospitals, Systems Analysis, EMR, HIPAA, Databases, SDLC, HPF DEX, CERNER Surginet, Web development, McKesson Paragon, Project Management, Integration, Informatics, Requirements Analysis, Software Development, Business Intelligence, Software Project..., Information Technology, Business Analysis, Process Improvement, Health Information..., IT Strategy, XML, Database Administration, System Administration, Visual Studio, Web Applications, Paragon
Education
Purdue University 2011 — 2013
Masters of Science, Information Systems
Indiana Institute of Technology 2006 — 2010
BS, Management Information Systems
Hands On Technology 2009 — 2009
Certificate, VB.NET Advanced Training
Hands On Technology 2009 — 2009
Certificate, .NET Programming Basics
CareTech Solutions November 2014 - Present
CareTech Solutions February 2010 - Present
MPI Research August 2008 - February 2010
Valor Security Services February 2003 - August 2007
Skills
Security, Information Technology, BMC Remedy, Citrix, Cerner, Active Directory, Windows Server, Epic Systems, Meditech, PeopleSoft, Call Centers, Customer Service, Technical Support, Apple OS, Windows 7, Performance Poetry, Poet, Spoken Word, Live Sound, Sound Mixing, Help Desk Support, Troubleshooting, VPN, SCCM, Software Installation, Hardware, Microsoft Office
Education
University of Phoenix 2013 — 2014
Information Technology
Ferris State University 1999 — 2002
Ferris State University 1999 — 2002
Pre-Law Studies
Hugo's Taekwondo March 2014 - Present
Lucky Brand Jeans June 2013 - January 2014
GIG-IT May 2013 - December 2013
CareTech Solutions September 2008 - January 2011
United States Air Force June 2006 - June 2008
Skills
Electronics, Network Administration, IT Solutions, Machine Tools, Wireless Networking, Computer Repair, Remote Desktop, Software Installation, Hardware, Security, Windows Server
Education
Davenport University 2009 — 2014
Computer IS, Network and System Administration/Administrator
STAHLS' December 2014 - Present
Oakland Schools January 2014 - December 2014
CareTech Solutions August 2013 - January 2014
Aavid Computing January 2009 - August 2013
Apollo Fire Detectors June 2012 - March 2013
Skills
Computer Hardware, Network Design, Network Security, Cabling, Customer Service, Customer Satisfaction, IT Operations, IT Management, IT Audit, IT Solutions, IT Strategy, Computer Repair, Virus Removal, Computer Security, Computer Maintenance, Computer Network..., Troubleshooting, Servers, Networking, Network Administration, Software Installation, Active Directory, Technical Support, Windows, System Administration, Windows Server
Education
Oakland Community College 2008 — 2012
Computer Science
College for Creative Studies 2007 — 2009
Illustration
Electronic Commerce, Inc. October 2014 - Present
McCreadie Group, Inc. May 2014 - October 2014
DTE Energy September 2013 - May 2014
Group Associates April 2013 - September 2013
CareTech Solutions February 2010 - April 2013
McDonald's May 2006 - May 2011
Skills
Software Installation, Technical Support, Network Administration, System Administration, Citrix, Networking, Microsoft Office, DHCP, SCCM, Customer Service, Healthcare, .NET, Visual Basic, C#, SQL, ASP.NET, Active Directory, Powershell, MVC, Group Policy, Web Applications, Databases, Visual Studio, Software Development, Web Development, jQuery, Microsoft SQL Server, LINQ
Education
Eastern Michigan University 2009 — 2012
Bachelor's degree, Computer Science
Henry Ford Community College 2007 — 2009
Associate's degree, Computer Science
Inter-City 2003 — 2007
High School Diploma, General Studies, Graduate
CareTech Solutions February 2012 - Present
Diagnostic Hybrids, Inc. March 2006 - February 2012
Skills
Microsoft Exchange, Active Directory, Group Policy, System Administration, Windows Server, Blackberry Enterprise..., VMware, VMware ESX, DHCP, A+ Certified, Servers, Norton Ghost, DNS, Citrix, SCCM, Cisco Technologies, EMC Storage, Storage Area Networks, SAN, Networking, Disaster Recovery, Infrastructure
Education
Franklin University 2009 — 2011
Bachelor of Science (B.S.), Information Technology
Washington State Community College 2003 — 2006
Associate's degree, Computer Technology/Computer Systems Technology
Pacific Alliance Medical Center August 2012 - Present
Pacific Alliance Medical Center March 2011 - August 2012
CareTech Solutions October 2010 - March 2011
CareTech Solutions January 2008 - October 2010
CareTech Solutions May 2004 - January 2008
CareTech Solutions May 2003 - May 2004
Skills
Microsoft Office, Meditech, Customer Service, Healthcare Information...
Education
Heidelberg College 1999 — 2003
Bachelor of Science (BS), Mathematics and Computer Science
Emergent BioSolutions December 2010 - Present
Halo Group June 2010 - October 2010
McKesson October 2000 - June 2010
CSC June 2007 - June 2008
Computer Consultants of America, Inc April 2005 - June 2007
Superior Consultants (now ACS) June 2004 - March 2005
CareTech Solutions June 2003 - May 2004
I.T. Consultant April 2002 - July 2003
Compuware March 1999 - March 2002
Compuware April 1998 - March 1999
Skills
Budgeting, Business Analysis, Health, Vendor Management, Program Management, Project Management, Resource Management, Application Management
Education
Ferris State University 1989 — 1992
Bachelor's degree, Computer and Information Sciences, General, 3.5
Ferris State University 1989 — 1992
Bachelor's degree, Business Administration and Management, General, 3.75
CareTech Solutions 2007 - Present
CareTech Solutions 2003 - 2007
CareTech Solutions 1999 - 2003
AAA Michigan 1995 - 1999
Henry Ford Health System 1991 - 1995
Tandem Computers 1980 - 1991
Skills
Healthcare Information..., Data Center, IT Strategy, Information Technology, Disaster Recovery, Cloud Computing, Enterprise Architecture, Management, Infrastructure, Process Improvement
Education
Madonna University
Bachelor's Degree, Major - Computer Science; Minor - Business
Lawrence Technological University
Bachelor's Degree, Computer Science
Coliant Corporation August 2015 - Present
CareTech Solutions May 2013 - Present
Sulzer May 2012 - September 2012
Skills
SAP, Microsoft Office, Project Management, Engineering, Customer Service, Manufacturing, Microsoft Word, Product Development, Strategic Planning, Leadership, IT Operations, IT Management, Asset Management, Inventory Management, Computer Hardware, Computer Repair, BMC Remedy Ticketing..., BMC Remedy
Education
Lawrence Technological University 2011 — 2016
Bachelor's Degree, Information Technology
Art Van Furniture January 2014 - Present
Camp Fire USA Southeast Michigan Council June 2011 - May 2013
Camp Fire USA Southeast Michigan Council July 2010 - May 2013
Art Van Furniture August 2010 - January 2013
Detroit Literacy Coalition May 2010 - July 2010
Jamie's Smiles March 2010 - May 2010
CareTech Solutions August 2009 - January 2010
CareTech Solutions February 2004 - August 2009
CareTech Solutions July 2002 - February 2004
Inspec, Inc January 2000 - July 2002
Skills
Leadership, Recruiting, Microsoft Office, Policy Writing, Consulting, Employee Relations, Benefits Administration, Benefits Analysis, Management, Process Improvement, Team Building, Interviews, Deferred Compensation, Training, New Hire Orientations, Policy, Employee Benefits, Program Management, Hiring, Software Documentation, Administration
Education
Eastern Michigan University
MS, HR/OD
University of Michigan
B.A, Psychology
The Hanover Insurance Group February 2015 - Present
The Hanover Insurance Group May 2013 - February 2015
Howellers Toastmasters June 2013 - November 2013
CareTech Solutions October 2012 - May 2013
Jimmy John's August 2010 - October 2012
Holiday Inn Express August 2009 - August 2010
Skills
Customer Service, Time Management, Data Entry, Training, Telephone Skills, Microsoft Word, Leadership, PowerPoint, Critical Thinking, Teamwork, Outlook, Food Safety, First Aid, American Sign Language, Food Service, Inventory Management, Employee Training, Hiring, Phone Etiquette, Supervisory Skills, Technical Support, Property & Casualty..., Public Speaking, Microsoft Office, Microsoft Excel
Education
Cleary University 2013 — 2015
Bachelor's degree, Business Administration and Management, General
Oakland Community College 2012 — 2013
American Sign Language (ASL)
Eastern Michigan University 2010 — 2012
Secondary Education and Teaching
Lansing Community College 2008 — 2010
General Studies
CareTech Solutions April 2015 - Present
McDonald's Corporation March 2012 - Present
McDonald's Corporation February 2013 - February 2014
Krystal Lake Campground March 2011 - June 2012
Skills
People Skills, Food Service, Video Games, Cash-handling, Cash Register, Stocking, Athletics, Technology, Computer Gaming, Computer Repair
Education
Delta College 2012 — 2013
Business Administration and Management, General
Saginaw Valley State University 2010 — 2012
General Studies
Beaumont Health System May 2015 - Present
General Motors June 2013 - May 2015
CareTech Solutions October 2012 - May 2013
Skills
Active Directory, Citrix, ITIL, Service Desk, Troubleshooting, Windows 7, Windows Server, Help Desk Support, Windows XP, Computer Hardware, Operating Systems, Networking, Security, System Administration, Software Installation, Group Policy, Windows, Hardware, Servers, Laptops, Information Security, Technical Support, Network Administration, VPN, Management, VMware, Microsoft Exchange, TCP/IP, Visio, Information Technology, WAN, DNS, DHCP, Leadership, Network Security
Education
ITT Technical Institute-Troy 2013 — 2015
Bachelor's Degree, Cyber/Computer Forensics and Counterterrorism
ITT TECH 2011 — 2013
Associate's Degree, Computer Network Sytstems
Denby High School 1995 — 1999
CareTech Solutions April 2013 - Present
CareTech Solutions November 2011 - Present
Detroit Medical Center 2010 - 2011
Circuit City 2008 - 2009
Staples 2004 - 2007
Skills
Troubleshooting, Integration, BMC Remedy, Networking, Computer Hardware, Hardware, Testing, Windows, Microsoft Office, Software Documentation, Software Installation, Help Desk Support, Active Directory, Project Management, Windows XP, Technical Support, Windows 7, Citrix, System Deployment, System Administration, Capacity Management, Management, Analysis, Access, Windows Server, Disaster Recovery, SharePoint, Security, Operating Systems, Availability Management
Education
Baker College 2014 — 2015
Wayne County Community College District 2012 — 2014
Associate of Arts (A.A.)
Wayne State University 2003 — 2006
BS, ISM
Kettering University 2001 — 2003
Cass Technical High School 1997 — 2001
Ascension Information Services (AIS) June 2015 - Present
CareTech Solutions June 2014 - May 2015
CareTech Solutions July 2013 - June 2014
Skills
Troubleshooting, Technical Support, Customer Service, Help Desk Support, Call Centers, Team Leadership, Outlook, Computer Hardware, Citrix, Hardware, Servers, Printers, Laptops, Training, Software Installation, Service Desk, Routers, Wireless Networking, Access, Hardware Support, Remote Access, Computer Repair, Microsoft Exchange, Windows 7, Microsoft Excel, Software Documentation, Sales, Teamwork, Customer Satisfaction, Retail, Customer Experience, Microsoft Office, Active Directory, Windows, Windows XP, Microsoft Word, PowerPoint
Education
Independence University 2014 — 2017
Bachelor of Applied Science (B.A.Sc.), Business Administration and Human Resource
Henry Ford Community College 2006 — 2011
Associate's degree, Business Administration and Management, General
CareTech Solutions April 2013 - Present
CareTech Solutions April 2010 - April 2013
Skills
VBScript, Windows Server, Active Directory, Scripting, Microsoft SQL Server, System Deployment, Windows 7, Technical Support, VMware, Software Installation, Windows XP, Application Packaging, XP, Group Policy, SQL, Deployment, AutoIt, HTML, HTML scripting, HTA, Python, Matlab
Education
Grand Valley State University
Wayne State University
Bachelor of Science (B.S.), Computer Science
CareTech Solutions March 2013 - Present
Stefanini TechTeam August 2011 - April 2012
Skills
Technical Support, Help Desk Support, Active Directory, Windows 7, Troubleshooting, Network Security, Windows Server, XP, Servers, Microsoft Exchange, DHCP, Laptops, Incident Management, DNS, VPN, Windows 8, IT Security Operations, Computer Repair, VMware, Citrix, Citrix XenApp, Citrix XenDesktop, Microsoft Office, EPIC, Root Cause Analysis, Project Management, Windows 10
Education
Oakland Community College 2011 — 2014
Associate of Arts and Sciences (AAS), Computer Science Homeland Security, 2.9
Glenville State College
CareTech Solutions August 2011 - Present
Holy Family Memorial August 2011 - Present
Thorek Memorial Hospital December 2008 - August 2011
Thorek Memorial Hospital May 2008 - December 2008
Custom Computer Solutions LLC January 2004 - May 2008
Skills
Microsoft Office, VPN, Microsoft Exchange, Active Directory, Cisco Technologies, MS Project, Software, Hardware, Networking, DNS, Switches, IIS, TCP/IP, Mac OS X, Adobe Acrobat, Photoshop, Dreamweaver, Sonicwall, Routers, ColdFusion, Healthcare Information..., EMR, Information Technology, Software Documentation, CPOE, OS X, Data Center, Integration, Disaster Recovery, Software Installation, EHR, Project Management, Meditech, Hospitals, Informatics, HL7, Healthcare Management, Citrix, Analysis, Management, Telecommunications, CRM
Education
West Virginia University 2003 — 2008
PhD, Analytical Chemistry
Cornell University 1999 — 2003
BA, Chemistry
Ascension Health April 2014 - Present
CareTech Solutions July 2013 - April 2014
Hewlett-Packard March 2009 - February 2010
EDS Corporation December 1999 - March 2009
Skills
EMR, Hospitals, Training, Technical Support, Incident Management, Healthcare Information..., Employee Training, Customer Support, Client Liaison, Social Networking, Public Speaking, Research, Healthcare Management, Team Building, Critical Thinking, Strategic Planning, Leadership Development, Process Improvement, Management, Teaching, Patient Safety, Reporting & Analysis, Nonprofits, Patient Education, Healthcare, Online Support, Client Interfacing..., Purchase Requisitions, Database Administration, Software Build
Education
Baker College 2010 — 2014
Bachelor's Degree, Health/Health Care Administration/Management
Davenport University 1994 — 1999
Bachelors of Business Administration, Marketing
CareTech Solutions September 2009 - October 2014
General Motors 2001 - 2009
Saturn Corporation 1994 - 2001
Skills
Media Relations, Strategic Communications, Social Media, Crisis Communications, Public Relations, Event Planning, Industry Analyst..., Marketing Communications, Social Media Marketing, Speakers Bureau, Corporate Communications, Strategic Planning, Leadership, Project Management, Affiliate Relations, Event Management, Message Development, Management, Press Releases, Thought Leadership, Cross-functional Team..., Marketing, Spokesperson, Account Management, Project Planning, Editing, Strategy, Publicity, Client Rapport, Market Research, Microsoft Office, Development Of..., Internal & External..., SEO, Internal Communications, Employee Engagement, Change Management, Relationship Building, Business Strategy, Budgets, Analysis, ad hoc projects, Stakeholder Management, business plans, Stakeholder Engagement, Project Coordination, corporate strategy
Education
Walsh College of Accountancy and Business Administration 2011 — 2014
Master's Degree, Management
Eastern Michigan University
Bachelor's Degree, Communications
Google June 2014 - Present
Google July 2011 - Present
Google July 2011 - Present
Google June 2012 - January 2014
W.E. Upjohn Institute for Employment Research June 2010 - September 2010
CareTech Solutions June 2009 - September 2009
Integrated Design Solutions Architecture Firm June 2008 - September 2008
Skills
Research, Economics, Customer Satisfaction, Analysis, Customer Service, SQL, Project Management, Presentations, Executive-level..., Teamwork, Data Analysis, Microsoft Office, Microsoft Excel, Public Speaking, PowerPoint, Spanish
Education
Kalamazoo College 2007 — 2011
Bachelor of Arts, Economics and Business, Computer Sciences Minor
Universidad de Extremadura, Cáceres, Spain 2009 — 2010
SmithGroup June 2011 - Present
View Studio February 2011 - June 2011
CareTech Solutions January 2009 - January 2011
Skills
Architectural Design, Sketching, BIM, Graphic Design, Computer Renderings, Interior Design, Rendering, 3D Printing, Submittals, 3D Studio Max, Rhino 3D, Revit, AutoCAD, Architecture, Space planning
Education
Lawrence Technological University 2006 — 2009
B.S. Architecture and Applied Science, Architecture
Barracuda (NYSE: CUDA) September 2014 - Present
Teradata February 2012 - September 2014
City of Taylor November 2010 - February 2012
Barracuda Networks August 2009 - November 2010
CareTech Solutions July 2008 - August 2009
Circuit City May 2007 - July 2008
Skills
SQL, Telecommunications, Unix, Networking, Linux, Pre-sales, Data Warehousing, Customer Service, Customer Engagement, Customer Retention, Windows 7, Windows Vista, Windows XP Pro, Windows Server, Symantec Endpoint..., Symantec Security, IBM Tivoli, Disaster Recovery, VMware vSphere, VMware ESX, Hyper-V, Microsoft Exchange, Dell KACE, Suse, Red Hat Linux, Wireless Networking, Network Administration, Post-sales Support, Microsoft Office, Outlook, Barracuda backup, Servers, VMware, Active Directory, Technical Support, Troubleshooting, Antivirus, Group Policy, Printers, VoIP, CentOS, Virtualization, Network Security, Operating Systems, TCP/IP, Hardware, VPN, Security, Data Center, System Administration
Education
ITT Technical Institute-Canton 2006 — 2010
Bachelor's degree, Information Systems Security, 3.6
John F Kennedy 2002 — 2006
Highschool, Computers
CareTech Solutions July 2014 - Present
CareTech Solutions 2012 - 2014
Skills
Active Directory, Project Management, Troubleshooting, VMware, Windows, Windows Server, Windows 7, Microsoft Exchange, Technical Support, Network Administration, System Administration, Virtualization
Education
Franklin University 2014 — 2016
Bachelor's Degree, IT Security
Macomb Community C
Associate's Degree, IT Network Administration
Sensei Change Associates September 2011 - Present
FutureScape, LLC March 2010 - Present
The ODeXchange February 2009 - Present
Hospice of Michigan June 2007 - March 2010
CareTech Solutions 2003 - 2007
Grand Aire, Inc. 1998 - 2003
Skills
Leadership Development, Change Management, Coaching, Strategic Planning, Business Strategy, Talent Management, Organizational..., Employee Relations, Team Building, Executive Coaching, Public Speaking, Workshop Facilitation, Leadership, Program Management, Entrepreneurship, Training, Performance Management, Career Counseling, Project Management, Employee Engagement, Nonprofits, Employee Training, Start-ups, Management Consulting, Marketing, Human Resources, Recruiting, Strategy
Education
Gestalt Institute of Cleveland 2009 — 2010
Certification, Gestalt Professional Certified Coach Program
Eastern Michigan University 2005 — 2007
Masters of Science, Human Resources, Organizational Development
Siena Heights University 2002 — 2005
Bachelor, Business Adminstration, Finance
CareTech Solutions April 2004 - Present
Bon Secours Health System June 1998 - April 2004
Henry Ford Health System, Cottage Hospital April 1992 - June 1998
Kern Hospital December 1988 - April 1992
Bay Medical Center May 1988 - December 1988
Skills
Hospitals, Business Process, EHR, Process Engineering, HIPAA, EMR, Epic Systems, Healthcare Information..., Informatics, Troubleshooting, Strategy, Healthcare Industry, Healthcare, Process Improvement, Revenue Cycle, Healthcare Management
Education
Ferris State University 1984 — 1988
Bachelor of Applied Science (B.A.Sc.), Health Information Administration
NPR August 2011 - Present
Voter Activation Network March 2010 - August 2011
CareTech Solutions March 2007 - March 2010
Oakwood Healthcare System March 2007 - March 2010
Sloan Ventures April 2006 - April 2007
I-Tech Consulting April 2002 - March 2006
Organic April 2000 - April 2002
J Walter Thompson April 1998 - April 2000
Skills
Node.js, MongoDB, Web Development, JavaScript, Drupal, PHP, MySQL, Git, Agile Methodologies, jQuery, Backbone.js, SQL, Testing, Linux, Analysis
Education
Eastern Michigan University
BA, Business Information Systems
Oracle January 2015 - Present
Monster Worldwide June 2014 - January 2015
CareerBuilder.com April 2012 - May 2014
CareTech Solutions May 2005 - April 2012
Cardinal Health November 2003 - May 2005
Dynasplint Systems, Inc November 1999 - November 2003
Skills
SaaS, Business Networking, Program Management, Market Penetration, Trade Shows, Staffing Services, Executive Staffing, Executive Presentations, Salesforce.com, Orthopedic, CRM, Account Management, Recruiting, Selling, Sales Process, Sales Management, Strategic Partnerships, Medical Devices, Strategy, Sales, Business Development, Training, Marketing, Contract Negotiation, Management, Start-ups, Talent Acquisition, Marketing Strategy, Cold Calling, Business Planning, Strategic Planning, Direct Sales
Education
Widener University 1996 — 1999
Master of Science, Physical Therapy
East Stroudsburg University of Pennsylvania 1994 — 1996
Master of Science, Cell Biology
Moravian College 1990 — 1994
Bachelor of Science, Biology
Whitehall High School
Comptech Services LLC January 2014 - Present
International Electronic Asset Management llc May 2012 - Present
Motorcity Computers October 2013 - March 2014
CareTech Solutions June 2013 - October 2013
Flex-N-Gate March 2011 - June 2013
ABC Computers 2012 - 2013
Skills
Computer Technology, Laptop Repair Technician, Ebay Sales, Electronics Repair, Software Repair, IT Asset Management, Laptops, Electronics, Hardware, Software Installation, Computer Maintenance, Printers, Wireless Networking, Technical Support, Television Repair, Virus Removal, Network Administration, Hardware Installation, Hardware Support, Computers, Laptop Redeployment, Soldering, MIG welding, Computer Repair, PC building, IT Solutions, IT Hardware Support, Windows support, Citrix, Epic Systems, Windows Remote Desktop, IT Sales, Computer Recycling, Smartphone Repair, Internet Troubleshooting, Customer Service..., Help Desk Support, A+ Certified IT..., Computer Hardware, Troubleshooting, A+ Certified, Data Recovery, Windows 7, Operating Systems
Education
Everest Institute-Southfield 2012 — 2013
Associate's Degree, Computer Technology. Pc Hardware and Software TroubleShooting and Repair. Electronic Repair, A
Health and Safety Institute July 2013 - Present
CareTech Solutions August 2012 - July 2013
Thrivent Financial for Lutherans May 2011 - June 2012
New York Life Insurance Company November 2009 - March 2010
Meadows Golf Course March 2007 - September 2008
Skills
Technical Support, Windows 7, Windows XP Pro, Microsoft Office, Active Directory, Microsoft SQL Server, Investments, Financial Analysis, Insurance, Strategic Financial..., Finance, Financial Modeling, Risk Management, Long-term Care, Retirement Planning, Troubleshooting, Customer Service
Education
Grand Valley State University 2005 — 2010
BS, Finance
ITT Technical Institute-Troy 2012 — 2013
Associate of Science (A.S.), Network and System Administration/Administrator
Availity September 2014 - Present
Conifer Health Solutions January 2011 - September 2014
CareTech Solutions June 2005 - May 2008
IDX Systems December 2001 - August 2004
McKesson Provider Technologies 1996 - December 2001
Spacelabs Healthcare 1992 - 1996
IBM Product Center / NYNEX 1986 - 1988
IBM 1982 - 1986
Education
University of West Georgia 1984 — 1985
BBA in Marketing, Marketing
Georgia Institute of Technology 1983 — 1984
Industiral Management, Industrial Management
Roswell High School 1978 — 1980
Academic, Academic
CareTech Solutions March 2013 - Present
CareTech Solutions December 2011 - March 2013
Skills
Active Directory, BMC Remedy, Troubleshooting, XP, Windows, Computer Hardware, JavaScript, HTML, PHP, Windows XP, Operating Systems, Windows Server, Citrix, Microsoft Exchange
Education
ITT Technical Institute-Troy 2012 — 2014
Macomb Community College 2008 — 2011
Associate of Science (A.S.), Information Technology
CareTech Solutions October 2014 - Present
QuadraMed April 2011 - October 2014
Top Down Systems Corporation June 2008 - April 2011
DLT Solutions March 2007 - May 2008
First Data Commercial Services September 2005 - February 2007
Skills
Account Management, Solution Selling, Lead Generation, Salesforce.com, Enterprise Software, Marketing, Sales Operations, Sales Process, Direct Sales, CRM, Selling, Strategic Partnerships, Sales Presentations
Education
Indiana University of Pennsylvania 2001 — 2005
Bachelors of Science, Marketing
GalaxE.Solutions November 2013 - Present
Movement Search & Delivery May 2013 - November 2013
DPM Consulting Services October 2012 - April 2013
GSTV January 2012 - October 2012
Starfield Talent Management Solutions by Beeline June 2011 - January 2012
CareTech Solutions March 2010 - July 2011
CareTech Solutions 2009 - 2010
BBDO Detroit 2008 - 2010
NuSoft Solutions 2001 - 2002
Skills
HTML, .NET Development, Microsoft SQL Server, Object Oriented Design, CSS, JavaScript, C# 3.0, C# 4.0, NHibernate, Persistence, Web Service, ASP.NET AJAX, Database Design, .NET, SQL, Web Services, jQuery, Visual Studio, IIS, ASP.NET, C#, Software Development, Agile Methodologies, ASP, WCF, VB.NET, Entity Framework, AJAX, SSIS, SDLC, XML, Web Development, Visio, Databases, Process Improvement, ASP.NET MVC, Scrum, Web Applications, LINQ
Education
Eastern Michigan University
Chemistry
Schoolcraft College
General Studies
Walsh College
Information Technology
ROI Healthcare Solutions, LLC January 2015 - Present
SolarWinds June 2013 - January 2015
Inova Health System October 2012 - May 2013
Avanti Hospitals, LLC 2013 - 2013
Parra Office Solutions January 2001 - July 2012
Community Health Systems March 2010 - October 2011
CareTech Solutions January 2007 - March 2010
McKesson Health Solutions July 2006 - February 2007
Citi 2004 - July 2006
Franklin Electric July 2002 - December 2003
Skills
Spanish, ASP.NET, International Sales, VSS, SQL Server, SQL, Crystal Reports, SharePoint, Visual Studio, Windows, Customer Relations, Requirements Analysis, Strategic Planning, Databases, Microsoft Office, Healthcare, Testing, Troubleshooting, Data Warehousing, Security, HL7, Budgeting, Documentation, Healthcare IT, Visual Basic, EMR, Administration, Analysis, Integration, Team Building, ERP, Product Development, Business Analysis, Cerner, Architecture, Quality Assurance, Business Intelligence, Change Management, Programming, Customer Service, Team Leadership, Software Documentation, Healthcare Information..., Microsoft SQL Server, Project Management, System Implementation, HL7 interfaces, COLD feeds, HIM department workflow, HPF upgrades
Education
Indiana University-Purdue University at Fort Wayne 1992 — 1997
Associate's degree, Mechanical Engineering Technology and Computer Science
Attendant Care Companies February 2015 - Present
5LINX Enterprises Inc. July 2012 - Present
TEKsystems June 2013 - July 2014
Unisys April 2013 - May 2013
Kelly Services December 2012 - February 2013
CareTech Solutions April 2012 - November 2012
Bellsoft February 2012 - July 2012
TechTeam Global April 2011 - February 2012
In The Now Investments, Inc 2012 - 2012
FortuneBuilders 2012 - 2012
Skills
PC Repair, Clerical Skills, Network Administration, Bookkeeping, Active Directory, Computer Repair, Computer Hardware, Windows Server, Lotus Notes, Remote Desktop, System Administration, Access, Citrix, Troubleshooting, Firewalls, Help Desk Support, Networking, Training, Windows 7, VPN, XP, Windows Vista, SharePoint, Hardware, Laptops, Windows, Printers, Technical Support, Operating Systems, Software Installation, Outlook, Software Documentation, A+ Certified, Cloud Computing, Information Technology, Servers, Microsoft Exchange, System Deployment, Disaster Recovery, Network Security, Security, DNS, Visio, Oracle, VMware, Wireless Networking, Windows XP, Cisco Technologies, OS X, Virtualization
Education
DeVry University-Illinois 2013 — 2016
Bachelor of Arts (B.A.), Computer and Information Sciences and Support Services
Macomb Community College 2011 — 2014
Focus-Hope Information Technologies Center 2008 — 2010
American Diabetes Association December 2011 - July 2012
Ideation May 2011 - 2012
RHM Fluid Power Inc. April 2010 - April 2011
Lipari Foods September 2007 - December 2009
J&M Kilarski, LLC April 2003 - September 2007
CareTech Solutions April 1995 - April 2003
Skills
Hospitals, Quality Assurance, Product Management, Software, Policy, PowerPoint, Access, Budgets, Coaching, Cross-functional Team..., Customer Satisfaction, Customer Service, Enterprise Software, Fundraising, Healthcare, Leadership, Management, Marketing, Marketing Strategy, Medical Devices, Microsoft Word, Networking, New Business Development, Process Improvement, Product Development, Public Speaking, Purchasing, Sales, Sales Operations, Social Media, Social Media Marketing, Strategic Planning, Strategy, Team Building, Team Leadership, Training
Education
Grand Valley State University 1992 — 1994
Health Data Specialists, LLC December 2007 - Present
CareTech Solutions November 2004 - November 2007
CTG Healthcare Solutions October 2002 - May 2004
Compuware May 2001 - May 2002
Alternative Resources Inc. April 1997 - April 2000
Providence Hospital February 1996 - April 1997
Riverside Methodist Hospital July 1990 - February 1996
Detroit Medical Center January 1987 - July 1990
Education
University of Phoenix 2010 — 2011
Masters, Information Systems
Spring Arbor University 1989 — 1990
Bachelors, Human Resource Managment
Henry Ford Community College 1987 — 1989
Associates, Computer Information Systems
Wateron Associates L.L.C September 2013 - Present
ColdSun Graphics & Consulting January 1996 - Present
Northern Trust April 2011 - September 2013
CareTech Solutions September 1998 - February 2011
Skills
Project Management, Vendor Management, Software Documentation, SDLC, Technical Writing, PMO, Critical Thinking, Procurement, SharePoint, Process Improvement, Healthcare Information..., Active Directory, Visio, Consulting, Business Analysis, Training, XP, Microsoft SQL Server, Microsoft Exchange, Change Management, Agile Project Management, Windows 7 Migration, Project Scope..., Financial Technology, Disaster Recovery, IT Strategy, Management, Leadership, Information Technology, Infrastructure, Analysis, Security, Data Center, Enterprise Architecture, Business Process, Strategy, Integration, Virtualization, Servers, Program Management, IT Management, Budgets, Problem Solving, Networking, Troubleshooting, Cisco Technologies
Education
Fitchburg State University 1994 — 1995
Computer Design
Southern New Hampshire University
BS BST/IOP, Business/Industrial Org'l Psychology
LongView International Technology Solutions December 2013 - October 2014
CareTech Solutions October 2013 - December 2013
Wyndham Worldwide February 2013 - June 2013
Master Key Consulting June 2009 - September 2010
Skills
VoIP, Cisco VoIP, CCENT, CCNA, Cisco Technologies, Cisco Call Manager, Broadsoft, Salesforce.com..., VMware vCenter, VMware ESX, VMware vSphere, Kaseya, Wireshark, IT Infrastructure..., Network Administration, System Administration, Server Administration, Routing, Switching, Cisco Routers, Network Engineering, System Deployment, TCP/IP, VLAN, WLAN, IP PBX, LAN-WAN, SCCP, SIP, Databases, End User Training, Administrative Support, Performance Improvement, Efficiency Improvement, Performance Analysis, Entrepreneurship, Financial Analysis, Polycom, Data Center, Networking, Management, Microsoft Office, Human Resources, Broadworks, Palladium, Avaya IP Telephony, Polycom Video..., Salesforce.com
Education
Post University 2012 — 2015
Master of Business Administration (MBA), Finance
Teloptic EDU 2013 — 2014
CCENT, Information Technology
Keiser College 2009 — 2012
BA, Finance, Economics
Beaumont Health System August 2013 - October 2013
CareTech Solutions 2009 - 2013
Chrysler Financial November 2006 - March 2009
New World Systems February 2002 - September 2006
Skills
Integration, Healthcare Information..., Software Development, HIPAA, EMR, SDLC, Database Design, IT Management, Process Improvement, Visio, Software Documentation, Business Analysis, Disaster Recovery, McKesson, CPSI, Systems Analysis, System Deployment, Crystal Reports, SQL
Education
Indiana University Bloomington
B.S., Business with concentration in Decision Sciences
United Federal Credit Union January 2014 - Present
Beacon Health System May 2012 - January 2014
CareTech Solutions November 2008 - May 2012
Connecting Point of Indiana September 2002 - October 2008
Skills
Cisco Technologies, Active Directory, Cisco IOS, Windows Server, Data Center, VMware, Virtualization, Network Security, Firewalls, VPN, DNS, Network Administration, Servers, System Administration, Switches, Microsoft Exchange, Troubleshooting, IIS, DHCP, VMware ESX, Disaster Recovery, Network Engineering, SAN, WAN, XP, Citrix, Windows 7, Wireless Networking, Cisco Nexus, Microsoft Technologies, Technical Support, Security, Network Design, Storage Area Networks, Routing, Hardware, Operating Systems, TCP/IP, IPSec, Storage, Windows XP
Education
Indiana University South Bend 1992 — 2001
BS, Computer Science
Carhartt June 2014 - Present
Carhartt July 2012 - June 2014
Carhartt January 2011 - August 2012
Art Van Furniture June 2007 - January 2011
Art Van Furniture December 2006 - July 2007
CareTech Solutions January 2006 - December 2006
Art Van Furniture April 2002 - December 2005
Skills
E-commerce, CSS, JavaScript, XML, HTML, Project Management, XHTML, Omniture, PHP, jQuery, AJAX, JSP, Java, JSON, Endeca, Web Development, Web Design, Web Applications, Software Development, Web Analytics, Content Management
Education
Eastern Michigan University 2001 — 2004
Bachelor of Science, Computer Science; Computer Science
Geniune Parts Co January 2014 - Present
HCC Life Insurance Company December 2013 - March 2014
Grady Health System July 2013 - December 2013
The Carlyle Group March 2013 - July 2013
Georgia State of Accounting April 2012 - March 2013
Cigna August 2012 - December 2012
HCC Life Insurance Company August 2011 - April 2012
Grady Health System July 2010 - June 2011
Georgia State of Accounting Office (SAO) March 2010 - July 2010
CareTech Solutions August 2009 - November 2009
Skills
SDLC, Vendor Management, ERP, Integration, PeopleSoft, Recruiting, Process Improvement, Financials, Personnel Management, Employee Benefits, Payroll, Business Analysis, Business Process..., Requirements Analysis, HRIS, Business Requirements, Business Process..., Analysis, Business Process, Business Intelligence, Requirements Gathering, Consulting, Human Resources, Software Documentation
Education
Dillard University 1988 — 1991
Bachelor's degree in Accounting
Blue Care Network July 2008 - Present
LaSalle Bank April 2004 - July 2008
CareTech Solutions October 2002 - April 2004
Citimortgage October 1999 - October 2002
Education
Lawrence Technological University 2005 — 2008
MBA, Finance, Business
Lawrence Technological University
BSBA, Accounting, Finance
Allscripts, Karmanos Cancer Institute 2008 - Present
Karmanos Cancer Institute August 1995 - Present
CareTech Solutions 2001 - 2002
Skills
Healthcare Information..., Active Directory, Disaster Recovery, Visio, VMware, HL7, Windows 7, Process Improvement, Servers, Network Administration, Networking, Cisco Technologies, Cisco Wireless, Cisco Security, System Administration, Virtualization, Data Center, SharePoint, Citrix, Operating Systems, Integration, Barracuda Spam Firewall
Education
Eastern Michigan University 1997 — 2005
Bachelor of Science, Computer Science
CareTech Solutions June 2014 - Present
Anthelio Healthcare (formerly PHNS) August 2009 - June 2014
ACS August 2006 - August 2009
ACS Healthcare Solutions 2006 - August 2009
AmeriPath August 2005 - October 2006
Ascension Health July 2001 - August 2005
State of Florida June 1998 - July 2001
Skills
Cloverleaf Level 3, Interface Architecture, eGate 4.5.x, Java, Automate FTP Engine, CorePoint Engine, Unix, Java CAPS, Sun Certified Java..., PMP, Visual Basic, HL7, Virtual Teams, Team Leadership, Team Management, Change Management, Accounting, C++, TCL, X12, Programming, Cerner, TCP/IP, Oracle BPEL, SQL, Unix Shell Scripting, Openlink, Jave CAPS Certified, Network+ Certified, TCL Certified, eGate 4.5.x Certified, Financial Control, Budgeting, Hiring/firing, Strategic Planning, Cloverleaf, Offshoring, HPF, FTP, Healthcare Information..., SDLC, Software Documentation, EMR, Troubleshooting, Interfaces, Informatics, Integration, Software Implementation, Disaster Recovery, EHR
Education
Cloverleaf Training 2007 — 2007
Cloverleaf Level 3 Certification
Jacksonville University 2001 — 2003
MBA, Business Administration
Savannah State University 1998 — 1999
BBA, Information Systems
Savannah State University 1990 — 1994
BBA, Accounting
Autauga Academy
General Motors February 2013 - Present
Percepta August 2007 - Present
CareTech Solutions 2001 - 2007
Federal Mogul Headquarters Southfield, MI May 2000 - January 2001
EDS and National Tech Team January 1998 - May 2000
Skills
Telematics, Healthcare Information..., Network Administration, Troubleshooting, Hardware, Requirements Analysis, Testing, Bluetooth, Mobile Devices, Windows 7, Windows Mobile, Android, Apple, ALM, Organizational..., Process Improvement, SharePoint, Networking, Technical Support, Leadership, Active Directory
Education
Eastern Michigan University 1993 — 1998
B.S., communications
Eastern Michigan University 1993 — 1998
Bachelor of Science, Communications
Mitsubishi Electric Automotive America August 2014 - Present
CareTech Solutions November 2013 - August 2014
CareTech Solutions June 2012 - November 2013
Logicalis June 2010 - June 2012
Estate Information Services March 2008 - April 2010
Education
Henry Ford Community College 2010 — 2011
Cisco
University of Detroit Mercy School of Law 2000 — 2004
JD, Law
University of Michigan-Dearborn 1994 — 1999
BA, Communications
Verizon Wireless October 2014 - February 2015
Huntington National Bank June 2014 - October 2014
Mayo Clinic September 2013 - May 2014
Midas+ Solutions a Xerox Company March 2012 - August 2013
CareTech Solutions September 2011 - February 2012
Oakland County January 2011 - August 2011
Village of Arlington Heights May 2009 - December 2010
ITC Limited January 2006 - July 2008
Galaxie Software Solutions March 2004 - December 2005
CMTES Informatics (P) Limited September 2003 - December 2003
Skills
C#, .NET, RESTful WebServices, WCF, Microsoft SQL Server, SQL, ASP.NET MVC, ASP.NET, Scrum, Silverlight, Web Services, Oracle, WPF, Test Driven Development, XML, JSON, T-SQL, Visual Studio, Agile Methodologies, Software Development, HL7, Design Patterns, Entity Framework, ADO.NET, SOAP, Java, jQuery, VB.NET, Flex, NHibernate, LINQ, MVC, PL/SQL, AJAX, JavaScript, C++ Language, Java Enterprise Edition, Oracle SQL Developer, ArcGIS, Stored Procedures, Oracle Forms, HTML5, Database Design, VBScript, CSS, Eclipse, Core Java, JSP, C
Education
Jawaharlal Nehru Technological University
Bachelor’s Degree, Computer Science and Information Technology
Northern Illinois University
Master's Degree, Computer Science
Hewlett-Packard October 2013 - Present
Hewlett-Packard May 2012 - Present
CareTech Solutions April 2012 - November 2014
AT&T August 2011 - February 2012
OCE North America June 2008 - June 2009
Konica Minolta Albin March 2007 - December 2007
Livonia Chrysler Jeep October 2006 - March 2007
Suburban Chrysler/Jeep February 2003 - October 2006
Fitness Management Corporation January 1998 - February 2002
Skills
Customer Service, Customer Relations, Advertising, Event Planning, Public Relations, Inside Sales, business to business..., IT Operations, Security, Training, Networking, Selling, Account Management, Sales, Software Installation, Help Desk Support, Citrix, B2B, Printers
Education
ITT Technical Institute-Fort Lauderdale 2009 — 2011
Bachelor of Science (BS), Information System Security, 3.45
ITT Technical Institute 2007 — 2009
Associate of Science (AS), Computers & Electronics Engineering Technology, 3.8
Worldpay February 2015 - Present
Northbridge Environmental Management Consultants June 2011 - February 2015
Thomson Reuters October 2010 - April 2011
Pitney Bowes August 2010 - October 2010
CareTech Solutions April 2008 - August 2010
American Profit Recovery July 2007 - January 2008
Skills
C#, ASP.NET, Agile Methodologies, MVC, Entity Framework, Web Services API, Ext JS, Test Driven Development, Microsoft SQL Server, JavaScript, .NET, SQL, SDLC, Web Applications, VB.NET, Telerik, ExtJS, NHib, Integration, Web Development, XML, Visual Studio, CSS, Databases, JQuery
Education
Eastern Michigan University 2006 — 2008
Master of Science (M.S.), Information Systems
Magna International March 2015 - Present
CareTech Solutions July 2014 - February 2015
University of Michigan-Dearborn October 2013 - April 2014
Synergy Sports Technology, LLC December 2009 - January 2014
Bloomfield Hills Schools September 2008 - April 2011
Oak Park High School June 1998 - September 2006
Skills
Sports Management, Sports, Sports Marketing, Athletics, Scouting, Sports Industry, Basketball, Coaching, Football, Sports Writing, Sports Coaching, Professional Sports, Sponsorship, Microsoft Office, Office 365, Microsoft Excel, Microsoft Word, PowerPoint, Internet Recruiting, Web Browsing, Dropbox, Adobe, Virtual Desktop, iPhone, Android, Social Media, Social Media Marketing, Windows 7, Multitasking Skills, Communication Skills, Community Development, Professional..., Data Entry, Proficient Typing Skills, Software Installation, Peripherals, Video Editing, Cloud Computing, World Class Customer..., Video Analytics, QuickBooks, Qualitative Research, YouTube, Interviews, Office Management, Office Administration, Hardware, Human Resources, Non-profit..., Clerical Skills
Education
Sports Management Worldwide 2008 — 2009
Certificate in Digital Video Editing, Basketball
Lawrence Technological University
Computer and Information Sciences and Support Services
Unemployment Insurance Agency December 2013 - Present
State of Michigan May 2012 - September 2012
State of Michigan November 2009 - May 2012
State of Michigan April 2008 - November 2009
CareTech Solutions January 2008 - June 2008
CSI Support and Development Services April 2007 - October 2007
CSI Support and Development Services March 2000 - October 2007
Skills
Policy, Access, Training
Education
Davenport University 2004 — 2007
BBA, Business Administration with a Human Resource Speciality
Davenport University 1996 — 2001
ABA, Business Administration
Plante Moran September 2015 - Present
N/A - Freelance June 2012 - Present
CareTech Solutions October 2013 - February 2015
Title Source January 2013 - October 2013
Quicken Loans July 2006 - January 2013
Quicken Loans October 2005 - July 2006
Office Depot February 2002 - October 2005
Bloomfield Hills Schools January 2005 - May 2005
SME September 2000 - July 2001
MAU, Inc. (onsite at the Robert Bosch Corporation) October 1999 - September 2000
Skills
Instructional Design, Leadership Development, Change Management, Human Performance, Performance Consulting, Performance Improvement, Succession Planning, Leadership 360, Process Improvement, Project Management, Leadership, Coaching, Employee Training, Training Delivery, ADDIE, Needs Analysis, Root Cause Analysis, Blended Learning, E-Learning, Instructor-led Training, Evaluation, Team Building, Customer Service, Onboarding, New Hire Orientations, Experiential Learning, Learning Management..., SumTotal LMS, Adobe Acrobat, WebEx, InfoPath, SharePoint, SharePoint Designer, Captivate, QuickBase, GoToMeeting, SnagIt
Education
University of Michigan-Dearborn 2003 — 2005
M.A., Performance Improvement and Instructional Design
Northern Illinois University 1996 — 1998
B.S., Communications - Media Studies
Illinois State University 1994 — 1996
Pre-Nursing Studies
CareTech Solutions January 2011 - Present
CareTech Solutions March 2001 - January 2011
CareTech Solutions September 1998 - March 2001
Oakwood Healthcare January 1993 - September 1998
Oakwood Healthcare January 1989 - January 1993
Oakwood Healthcare September 1983 - January 1989
Skills
Strategic Planning, Account Management, Administration, Healthcare, Problem Solving, Budgeting, Troubleshooting, Microsoft Office, Budgets, Project Management, System Selection, Coaching and Mentoring, Operational Assessments, Process Improvement, EHR, Information Technology, Healthcare Information..., System Administration, CRM, Leadership, Management, Recruiting, Business Development, Consulting
Education
Lawrence Technological University 1987 — 1991
BS, Math and Computer Science
Lake Superior State University 1980 — 1984
BS, Medical Technology
CareTech Solutions January 1997 - Present
The Genix Group (MCN Company) January 1980 - June 1996
Skills
PeopleSoft, Lotus Notes, Vendor Management, SharePoint, Process Improvement, System Administration, Healthcare Information..., Salesforce.com, HIPAA
Education
Davenport University
Bachelor, Business Administration
NetWorks Group October 2012 - Present
FamilySignal January 2011 - October 2012
Aegis Data Security July 2008 - October 2012
77Interactive August 2009 - July 2012
Eastern Michigan University January 2008 - June 2008
CERB Associates & Media Connection October 2005 - July 2006
CareTech Solutions January 2005 - June 2005
Skills
Web Development, CSS, JavaScript, Web Applications, Cloud Computing, Security, PHP, HTML, jQuery, HTML 5, Digital Photography, Drupal, Databases, Mobile Applications, User Interface Design, MySQL, SaaS, CSS3, jQuery UI, Business Strategy, User Experience, User Interface, Computer Security, Corporate Branding, Virtualization, Microsoft Office, Web Design, Adobe Creative Suite, Windows Server, CMS, ASP.NET MVC, Software Development, Microsoft SQL Server, Windows 7, Smarty, QuarkXPress, Active Directory..., Tortoise SVN, Github, Wordpress, Templating, Google Adwords, Business Analysis, Product Development, Windows 8, Brand Development..., SEO, Marketing Photography, Ruby on Rails
Education
Eastern Michigan University 2007 — 2008
Japanese Language & International Business
Columbia College Chicago 2004 — 2005
Graphic Design
Dearborn High
Dearborn High School
Oakland University January 2010 - Present
CareTech Solutions September 2011 - February 2015
Tipsico Technology Services January 2007 - August 2011
First Data June 2002 - December 2006
U.S. Coast Guard October 1994 - October 2001
Skills
Troubleshooting, Customer Service, Active Directory, Windows, Time Management, SQL, Microsoft Office, Networking, Windows 7, Servers, Project Management, Windows Server, Microsoft SQL Server, Java, HTML, Knowledge Management, Knowledge Engineering
Education
University of Phoenix
Master’s Degree, Masters of Information Systems
University of Phoenix
Bachelor’s Degree, Bachelor of Science Information Technology
College of the Redwoods
Associate’s Degree, Technical Preparation
College of the Redwoods
Associate’s Degree, Natural Science / Mathematics
Elkhart General Hospital September 2011 - Present
CareTech Solutions February 2009 - September 2011
McKesson Provider Technologies October 2004 - January 2009
South Bend Clinic January 1999 - January 2004
BPFS January 1996 - January 1999
Madison Center January 1993 - January 1996
Skills
Horizon Expert..., Horizon Emergency Care, Horizon AdminRx, Mckesson ED Tracking..., Horizon Care Organizer, Business Objects 5.1.8..., Horizon Core Clinicals..., Horizon, Clinicals, EMR, Software Documentation, HIPAA, Cerner, Healthcare, Emergency Medicine, Informatics, Ambulatory, Analysis, CPOE, EHR, Healthcare Consulting, Healthcare Information..., Hospitals, Inpatient, Integration, Medical Billing, NextGen, Patient Safety, Practice Management, Process Improvement, Project Management, System Administration, Training, Troubleshooting
Education
Indiana Institute of Technology 2008 — 2010
BS, Business Administration/MIS
Indiana Tech
MBA, MIS
Indiana TechSouth
Bachelor of Science, Business Administration - 2007
CareTech Solutions April 2008 - November 2011
Education
Wayne State University 1990 — 1995
Masters, Computer Science
Guru Nanak Dev University 1980 — 1982
Mphil, Economics
D. A. V. College for men, Amritsar Punjab India 1978 — 1980
Masters, Economics
CareTech Solutions September 1998 - Present
Oakwood Healthcare July 1984 - September 1998
Education
Henry Ford Community College 2002 — 2005
Associate, CIS
Divurgent July 2015 - August 2015
CareTech Solutions January 2015 - July 2015
University of Michigan Health System May 2014 - August 2014
Trinity Health August 2012 - April 2014
American Red Cross February 2012 - August 2012
CSL Plasma August 2011 - February 2012
Eastern Michigan University January 2010 - April 2010
AmeriCorps September 2007 - April 2008
Skills
Epic Systems, Go Live Support, ClinDoc, Healthcare Information..., End User Training, Healthcare, Customer Service, Medical Terminology, Community Outreach, Medical Records, Writing, Laboratory Skills, Professional Services, Microsoft Word, Microsoft Office, Microsoft Excel, Phlebotomy, Student Affairs, Typing, Communication, Teamwork, Volunteering, Community Service, Journalism, Social Skills, Social Media, Networking, Education, Internships, Retail, Telemarketing, Data Entry, Proctoring, EHR, EMR
Education
Eastern Michigan University 2007 — 2014
Bachelor's Degree, Bachelor of Science in Health Administration
Washtenaw Community College 2010 — 2011
Phlebotomy Technician/Phlebotomist
Communication and Media Arts High School 2004 — 2007
High School Diploma
DWA Healthcare Communications Group April 2012 - Present
DWA Healthcare Communications Group May 2008 - April 2012
CareTech Solutions January 2008 - May 2008
Skills
Data Analysis, Project Management, Process Improvement, Active Directory, Leadership, Microsoft Office, Management, Healthcare, PowerPoint, Adobe Acrobat, SharePoint, Visio, Public Speaking, SQL, Microsoft Word, Newsletters, Research, Symantec Backup, remote server..., Meraki Wireless, Cisco Wireless, Hyper-V, Virtualization, Mobile Device Management, Endpoint Security, Desktop Deployment, Windows Server, Citrix
Education
Indiana University-Purdue University at Indianapolis 1999 — 2003
Electrical Engineering Technologies/Technicians
Manchester College 1993 — 1997
Bachelor of Science (BS), Psychology
AVL March 2015 - Present
CareTech Solutions November 2013 - March 2015
CareTech Solutions March 2011 - September 2013
CareTech Solutions March 2011 - August 2013
CareTech Solutions August 2005 - March 2011
Edw. C. Levy Co. October 2002 - August 2005
O/E Learning October 1999 - March 2002
CIT May 1998 - August 1999
CIT January 1997 - May 1998
CompUSA August 1995 - December 1996
Skills
Epic Systems, Healthcare Information..., Instructional Design, EMR, Healthcare, Software Documentation, EHR, SharePoint, Visio, CPOE, Change Management, Instructor-led Training, HIPAA, Process Improvement, Training, Management, Needs Analysis, Leadership, MS Project, Project Management, E-Learning, Information Technology, Human Resources, Software Implementation, Ambulatory, Program Management, Troubleshooting, System Administration, Cerner, Microsoft Project
Education
Wayne State University 1997 — 2002
Master's degree, Educational/Instructional Technology
Eastern Michigan University 1985 — 1991
Bachelor's degree, Educational/Instructional Technology
Schoolcraft College 1981 — 1985
Associates, Marketing/Marketing Management, General
Modis at Chrysler LLC December 2011 - Present
CareTech Solutions November 2010 - April 2012
Davenport University May 2010 - July 2011
Ford Motor Company November 2004 - August 2008
Do it Sports March 2004 - July 2004
Ford Motor Company October 2001 - November 2003
Skills
Laptops, Windows 7, Computer Hardware, Citrix, Active Directory, XP, Network Security, Troubleshooting, Windows Server, System Administration, Hardware, Software Installation, Routers, Security, Operating Systems, Switches, Windows, TCP/IP, Visio, SQL, Networking, Information Security, Disaster Recovery, Computer Security, Microsoft Exchange, Windows XP
Education
Davenport University 2008 — 2010
BS, Network Security
Davenport University 2007 — 2010
AAS, Network Security
Beacon Health System August 2013 - Present
Lakeland Regional Health System February 2011 - August 2013
CareTech Solutions December 2008 - February 2011
1st Source Bank October 2002 - December 2008
Principal Financial Group 2001 - 2002
Skills
Troubleshooting, Technical Support, Help Desk Support, IT Service Management, Remote Desktop, Management, LAN-WAN, Leadership, Active Directory, Software Documentation, System Administration, VMware, Healthcare Information...
Education
Faith Baptist Bible College and Theological Seminary 1995 — 1996
Goshen College 1994 — 1995
CareTech Solutions October 2013 - Present
Skills
Account Reconciliation, Forecasting, General Ledger, Accounting, Accounts Payable, Internal Controls, Accounts Receivable, SAP, Finance, Auditing, Analysis, Financial Modeling, Access, Financial Statements, Journal Entries, QAD, PeopleSoft, Microsoft Office, CCAPS, ICS, Accruals, Variance Analysis, Hyperion Enterprise
Education
Davenport University 2003 — 2005
Master of Business Administration (MBA), Management Information Systems
Oklahoma City University 1999 — 2001
Master, Accounting
Lebanese University 1997 — 1998
Bachelor, Accounting & Finance
Lebanese University 1994 — 1997
Bachelor, Marketing & Management
John Deere September 2015 - Present
Dick Huvaere's Richmond Chrysler February 2015 - June 2015
Dick Huvaere dealership November 2014 - February 2015
Stephanini US 2015 - 2015
Stephanini US 2015 - 2015
CareTech Solutions July 2013 - November 2014
Vancouver First Church of God July 2012 - March 2013
Warner Pacific College January 2012 - October 2012
Propeller Consulting 2012 - 2012
Childswork Learning Center September 2011 - October 2011
Skills
Windows, Project Management, Microsoft Office, Leadership, Team Leadership, Public Speaking, Management, Microsoft Excel, Photoshop, Research, Analysis, Social Media, Nonprofits, PowerPoint, Training
Education
Hamilton College, Cedar Falls, Ia 2001 — 2004
Associates, CIS
Kaplan University-Cedar Falls Campus 2001 — 2004
Computer Sciences, Computer and Information Sciences and Support Services
CareTech Solutions September 2012 - March 2013
Education
ITT Technical Institute-Troy 2010 — 2012
Associate's degree, Computer Systems Networking and Telecommunications, 4.0
CareTech Solutions July 2013 - Present
Skills
Office Management, Attention To Detail, Microsoft Office, Customer Service, HIPAA, Medical Terminology, Data Entry, Teamwork, Scheduling, Laboratory, EMR, Phlebotomy, EKG, Laboratory Experience, Organizing, OSHA
Education
Davenport University 2013 — 2015
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Davenport University 2011 — 2013
Bachelor's Degree, Medical Case Management
Davenport University 2010 — 2011
Associates, Medical Assisting and Phlebotomy
Mid Michigan Community College 2006 — 2010
CareTech Solutions April 2012 - Present
SIGNET Electronic Systems, Inc January 2004 - April 2012
DMGT Communications 2003 - 2004
Skills
Telecommunications, Telephony, Cabling, Voice Mail, ACD, T1, PABX, Troubleshooting, VoIP, Cat5, NEC, Toshiba, Mitel, Routers, SIP, IP, Active Directory, Switches, VPN, Managed Services, Wireless, Call Centers, Security, Unified Communications, System Administration, Integration
Education
Gordon College 1981 — 1981
Greely High School 1977 — 1981
CareTech Solutions February 1999 - Present
Ford Motor Company April 1994 - February 1999
Lockheed Martin April 1994 - February 1999
Skills
Active Directory, XP, Troubleshooting, Windows 7, Visio, SharePoint, Software Documentation, Windows, Microsoft Office, MS Project, Team Leadership, Disaster Recovery, System Administration, Networking, Windows XP, VMware, Windows Server, Process Improvement, Integration
Education
Henry Ford Community College 1990 — 1994
Huron Valley Schools September 2014 - Present
CareTech Solutions August 2012 - August 2014
CareTech Solutions January 2012 - August 2012
Skills
Corporate Image..., Corporate Image..., Software Packaging, Software Package..., Software Installation, Server Administration, Technical Support, Field Work, Disaster Recovery
Education
ITT Technical Institute-Troy 2011 — 2015
Associate's Degree, Computer Science
Avondale highschool 2001 — 2005
High School, General Studies
CareTech Solutions October 2003 - Present
Skills
Unix, Solaris, Linux, AIX, VMware, Netbackup, Red Hat Linux, Technical Support, VMware ESX, HPUX 11i, SAN, Servers, Data Domain, Cluster, Storage Area Networks, Veritas Netbackup, DataDomain, Disaster Recovery, Hardware, System Administration, Windows, Software Installation, IBM AIX, NetBackup
Education
Henry Ford Community College 1986 — 1989
Associate's Degree, Computer Information Systems
Technical Training
Oshkosh Corporation August 2015 - Present
Oshkosh Corporation March 2014 - August 2015
Oshkosh Corporation April 2012 - March 2014
CareTech Solutions September 2011 - April 2012
Skills
BMC Remedy, Visio, Microsoft Word, Microsoft Excel, PowerPoint, Data Center, IT Operations, IBM iSeries, Backup & Restore, SOX Ccompliance, Emergency Generators, Redundant Systems, Disaster Recovery, Operating System..., Process Improvement, On-call Support, Vendor Management, Troubleshooting, Change Management, Servers, Management
Education
ITT Technical Institute-Green Bay 2011 — 2015
Bachelor of Science, Information Systems Security and Cybersecurity
ITT Technical Institute-Green Bay 2011 — 2013
Associate of Science, Computer Network Systems
Talmer Bank and Trust March 2014 - Present
American Profit Recovery October 2012 - March 2014
CareTech Solutions May 2011 - October 2012
Plex Systems, Inc. July 2004 - July 2009
North American Bancard September 2002 - July 2004
Skills
ASP, T-SQL, JavaScript, Microsoft SQL Server, C#, .NET, CSS, jQuery, Telerik, HTML, Photoshop, GIMP, Subsonic, Custom CMS Development, PHP, MySQL, ASP.NET, Visual Studio, Database Design, XML, Databases, Web Applications, VBScript
Education
Kettering University 2002 — 2006
Bachelor of Science (BS), Computer Science
CareTech Solutions October 2012 - Present
Skills
Healthcare Information..., Troubleshooting, Active Directory, EHR, Citrix, Software Documentation, Visio, Disaster Recovery, SharePoint, Information Technology, Windows Server, VMware, Technical Support, Integration, HL7, Requirements Analysis
Education
Macomb Community College 2012 — 2012
Health Information/Medical Records Technology/Technician
ITT Technical Institute-Troy
Associate's degree, Information Technology
CareTech Solutions November 2011 - Present
CareTech Solutions September 2004 - November 2011
Holy Family Memorial June 2002 - September 2004
Skills
Healthcare Information..., EHR, Healthcare, Project Management, Process Improvement, EMR, Troubleshooting, Software Documentation, HL7, HIPAA, Visio
Education
Lakeland College 2007 — 2013
Master of Business Administration (M.B.A.), Project Management, 3.85
Silver Lake College 1998 — 2001
Bachelor's degree, Management, 3.90
UW Manitowoc 1993 — 1998
Associate's degree, Business/Management, 3.90
CareTech Solutions July 2013 - Present
CareTech Solutions April 2012 - Present
Ford Motor Company / Dell Through Teksytems September 2011 - April 2012
TEKsystems January 2004 - September 2011
TEKsystems May 2004 - May 2011
Skills
Microsoft Operating..., Microsoft Office, Computer Hardware, Adobe Creative Suite, iOS, Windows 7, Windows XP Pro, Windows 2000, Hard Drives, Printers, Handheld Computers, Laptops, Microsoft Sharepoint, Internet Explorer, Firefox, Google Chrome, Memory, Smartphones, Norton Ghost, SharePoint, Remote Desktop, Windows XP
Education
ITT Technical Institute-Troy 2002 — 2004
Associate's degree, Computer Systems Networking and Telecommunications
ITT Technical Institute-Troy 2001 — 2003
•Associate of Applied Science, Computer Systems Networking and Telecommunications
CareTech Solutions March 2014 - Present
Havenwyck hospital November 2009 - June 2012
New Passages/ Hope Network April 2004 - November 2008
Education
ITT Technical Institute-Troy 2011 — 2014
Information Technology, Network and System Administration/Administrator
Waverly High School 1999 — 2003
CareTech Solutions June 2011 - Present
DeVry University March 2010 - September 2010
Foot Locker August 2006 - February 2010
Cox Communications January 2005 - May 2006
Skills
Team Leadership, Customer Service, Troubleshooting, Windows 7, Management, CCNA Voice, Cisco Call Manager..., Cisco Unity Connection..., Cisco Call Center..., BMC Remedy, Fax Lines, System Center..., Active Directory, Right Fax
Education
DeVry University
Franklin College
Bosch August 2014 - Present
Telesource Services, LLC September 2013 - July 2014
CareTech Solutions March 2013 - July 2013
Skills
Information Technology, Engineering, Mechanics, Electronics, Active Directory, Technical Support
Education
ITT Technical Institute-Troy 2014 — 2015
Bachelor's degree, Information Systems and Cyber Security
ITT Technical Institute-Troy 2011 — 2013
Associate's degree, Network Systems Administration
Lawrence Technological University 2002 — 2004
CareTech Solutions November 2011 - January 2014
JPMorgan Chase June 2009 - November 2011
GBS June 2004 - April 2009
Adelphia Communications July 2002 - May 2004
Skills
Troubleshooting, OnBase, Technical Support, Customer Service, Software Installation, Healthcare Information..., Customer Satisfaction, HIPAA, Project Management, Project Scope..., Analysis, Software Project..., Software Documentation, Visio
Education
DeVry University 1999 — 2002
Bachelors of Business Administration, Information Systems
CareTech Solutions June 2014 - Present
Wrigley & Hoffman P.C September 2013 - January 2014
Skills
Public Speaking, Team Leadership, Outlook, Microsoft Word, Microsoft Excel, Customer Service, Meditech, Troubleshooting, Active Directory, BMC Remedy, Service Desk
Education
Grand Valley State University 2013 — 2017
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Blue Cross Blue Shield of Michigan September 2015 - Present
CareTech Solutions March 2015 - September 2015
BondDesk Group LLC June 2008 - February 2015
Daimler Chrysler July 2007 - April 2008
BNP Media May 2003 - May 2007
Daimler Chrysler December 1997 - May 2003
The Auto Club Group April 1989 - November 1997
Electronic Data Systems June 1985 - April 1989
Skills
DB2, Database Administration, Oracle Database..., MVS, Oracle, Unix, Shell Scripting, Performance Tuning, High Availability
Education
Lawrence Technological University
Bachelor of Applied Science (B.A.Sc.), Management Information Systems and Services