Dial America Marketing
Industry: Company
DescriptionDialAmerica is a telemarketing company. It originated with the establishment of the first-ever call center by the Life Circulation Company in 1957. In 1963, the company developed a sales campaign to support local sports teams and not-for-profit organizations. Customer service: 1 (877) 872-2362 Headquarters: Mahwah, NJ CEO: Arthur W. Conway (1991–) Number of employees: 5,000 Founded: 1957 Type of business: Privately held company
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Dial America Marketing Employees
Florida Department of Transportation December 2014 - Present
Florida Department of Transportation March 2007 - December 2014
Dial America Marketing August 2005 - February 2007
Nexgen Business Solutions, INC February 2006 - January 2007
Skills
Computer Hardware..., Software troubleshooting, Computer Network..., Sales Management, Quality Assurance, Customer Service, Team Leadership, Call Centers, Data Entry
Education
University of Phoenix 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.47
University of Phoenix 2011 — 2014
Bachelor's degree, Business Administration and Management, General, 3.67
Valencia College 2002 — 2007
Associate of Science (A.S.), Computer Engineering, 3.6
UnitedHealth Group August 2015 - Present
CGI July 2014 - Present
CGI May 2013 - Present
Dial America Marketing February 2013 - May 2013
Hillcroft Medical Clinic February 2007 - June 2012
BLUE WORLD POOLS September 2005 - October 2006
Skills
Medisoft, MS Excel Pivot Tables, CAS, Medicare, Medical Terminology, Medical Records, Medicaid, Microsoft Excel, Customer Service, OnBase, Outlook, Hiring, Social Networking, Customer Satisfaction, Healthcare, Office Management, Public Speaking, Customer Retention, Medical Billing, Organizational..., Invoicing, Data Entry, Call Centers, Interviews, Spreadsheets, Fundraising, Leadership, Microsoft Office, Blogging, Administrative..., Access, Public Relations, Community Outreach, Marketing, Event Planning, Leadership Development, Creative Writing, Event Management, Training, Telephone Skills, Fax, PowerPoint, Employee Relations, Human Resources, Team Building, Microsoft Word, Insurance, Social Media, Payroll
Education
University of Phoenix 2013 — 2014
Bachelor's degree, Health Care Management
University of Phoenix 2010 — 2012
Associate of Arts (A.A.), Health/Health Care Administration/Management, 3.3
Remington College 2009 — 2010
Technical Diploma, Medical Insurance and Coding, 3.21
First Impression Catering 2012 - Present
ecoATM December 2012 - November 2013
Dial America Marketing October 2011 - October 2012
Skills
Photoshop, Social Media Marketing, Social Networking, Salesforce.com, Leadership, Computer Hardware, Teamwork, Facebook, Marketing Communications, Business Development, Editing, Event Planning, New Business Development, Marketing Strategy, Program Management, Strategic Planning, Entrepreneurship, Time Management, Online Advertising, Budgets, Customer Satisfaction, Outlook, Product Development, Market Research
Education
University of Phoenix 2012 — 2013
Bags Inc. August 2014 - Present
Logistics Management Resources December 2011 - May 2013
Serco August 2011 - December 2011
Southeastern Pressure Grouting, Inc January 2003 - April 2005
Nova Communications Inc, January 2000 - January 2003
Dial America Marketing August 1997 - January 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Windows, Research, Outlook, Teaching, Conducting Interviews, Briefing, Proficient Typing Skills, Management, Accounts Payable, Accounts Receivable, Employee Training, Recruiting, Troubleshooting, Integrity, Active DoD Secret..., Problem Solving, Customer Service..., Clerical Skills, Administrative..., Secretarial Skills, Human Resources, Supervisory Skills, IT Solutions, Online Research, Hospitality Service, Data Entry, Computer Proficiency, Interviews, Training, 60 Hours Excel Business...
Education
University of Phoenix 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Health/Health Care Administration/Management, 3.34
C3i December 2013 - Present
IT Resources September 2011 - Present
NHS Human Services September 2013 - March 2014
The ReDCo Group June 2012 - August 2013
Bit By Bit Computer Services June 2011 - June 2013
The ReDCo Group January 2013 - January 2013
Dial America Marketing August 1992 - November 1994
Skills
Active Directory, Remote Desktop, Remote Access, Help Desk Support, Windows, Mac OS, Hardware Support, CompTIA, Project+, CompTIA A Certification, Microsoft Certified..., Troubleshooting, Computer Repair, Computer Hardware, Windows 7, Laptops, Software Installation, Antivirus, Technical Support, Windows Vista, Cabling, Computer Maintenance, Operating Systems, Desktop Computers, Information Technology, Hardware Installation, Software, Microsoft Operating..., Virus Removal
Education
Western Governors University 2012 — 2014
Bachelor's of Science in Information Technology, Network and System Administration/Administrator
University of Phoenix 2009 — 2011
Associates of Arts, Information Technology/Networking and Telecommunications
St. Michael's Jr/Sr High School 1986 — 1992
Diploma, General Education
DialAmerica Marketing March 2012 - April 2014
Central Credit Services November 2007 - March 2012
Dial America Marketing 1989 - 2007
Skills
Leadership, Management, Call Centers, Sales, Customer Service, Account Management, Process Improvement, Team Building, Customer Experience, Customer Retention, Sales Management, Team Leadership, Call Center, Customer Satisfaction, Strategic Planning, Operations Management, Forecasting, Problem Solving, Customer Relations
Education
University of Nebraska at Omaha 1988 — 1992
Business Administration and Management
Silverthorn Country Club January 2015 - Present
Al McDonald Steel Construction May 2004 - Present
Pilot Flying J November 2014 - January 2015
Dial America Marketing July 2013 - September 2013
Compass Group North America September 2009 - May 2011
Skills
Customer Service, Data Entry, Sales, Microsoft Excel, Customer Satisfaction, Management, Social Media, Call Centers, Marketing, Cashiering, Inventory Management, Time Management, Training, Team Building, Telephone Skills, Microsoft Office, Outlook
Education
University of Phoenix 2009 — 2015
Associate's degree, Health/Health Care Administration/Management
Trevor G. Brown High School 1991 — 1996
High school Diploma
Stevenson Roofing Inc. June 2014 - Present
Systems Research Inc. (SRI) October 2013 - May 2014
Enterprise Rent-A-Car 1995 - 2013
Dial America Marketing 1991 - 1995
Skills
Business Relationship..., Sales Management, Sales Management..., Sales & Marketing..., Communication, Community Outreach, Discipline, Client Rapport, Radio Broadcasting, Relating to Clients, Networking, Time Management, Building Relationships, Start-ups, Contract Recruitment, Human Resources, Recruiting
Education
University of Nebraska-Lincoln 1986 — 1991
Bachelor of Arts (B.A.), Broadcast Journalism
Bellevue East High School 1983 — 1986
CA Technologies August 2015 - Present
CA Technologies August 2014 - Present
CA Technologies June 2012 - Present
CA Technologies April 2005 - June 2012
CA Technologies April 2005 - June 2008
Imagistics International November 2003 - March 2005
Dial America Marketing March 2000 - October 2003
Skills
Channel, Enterprise Software, Solution selling, Cloud Computing, Sales Process, SaaS, Storage, whiteboard..., Disaster Recovery, Solution Selling, Business Alliances, New Business Development, Managed Services, Product Marketing, Selling, Sales, Demand Generation, Sales Presentations, IT Management, Salesforce.com, Sales Enablement, Sales Management, Pre-sales, Data Center, Virtualization, Channel Partners, Resellers, Strategic Partnerships, Direct Sales, CRM, Sales Operations, Account Management, Strategy, Professional Services, PaaS, Unified Communications, HP, Customer Satisfaction, Training, Partner Management, Leadership, Business Development, Software Industry, Go-to-market Strategy, Management, Lead Generation, Complex Sales, Team Management, Channel Sales, Cold Calling
Education
University of South Florida 2000 — 2002
BA, Sociology
Hillsborough Community College 1997 — 2000
AA, Liberal Arts
Situational Sales Negotiation - BayGroup International
Self-Employed November 2005 - Present
West Telemarketing October 2006 - December 2006
AAA Insurance March 2005 - November 2005
American Republic Insurance Company June 2004 - March 2005
Dial America Marketing August 1998 - December 2003
Self-Employed August 1999 - January 2003
Career Fairs Group, Inc (CFG) April 2000 - December 2000
infoUSA, March 1998 - June 1998
Skills
Health Insurance, Term Life Insurance, Medicare Supplements, Medicare, Dental Insurance, Telephone Skills, Telemarketing, Phone Sales, Phone Skills, Final Expense Insurance
Education
University of Nebraska at Omaha
Bachelor of Science (B.S.), Broadcast Communications; Geography
Excela Health System October 2010 - Present
TRG Customer Solutions July 2008 - Present
TRG March 2006 - Present
TRG Customer Solutions December 2005 - March 2006
Reese Teleservices November 2005 - December 2005
Centerville Clinic November 2004 - November 2005
Dial America Marketing November 2002 - November 2003
Education
University of Pittsburgh 2004 — 2005
Psychology
Westmoreland County Community College 2002 — 2004
Associates in Applied Science, Human Services
Jeannette Senior High School 1998 — 2002
Diploma, College Prep
Mastering the Big 5
Hott Topic Hair and Nail Salon April 2013 - Present
Dial America Marketing August 2012 - March 2013
AmeriMark Direct September 2011 - August 2012
Skills
Account Management, Customer Satisfaction, Microsoft Word, Call Centers, Customer Service, Access, Microsoft Excel, Data Entry
Education
University of Phoenix
American Airlines June 2015 - Present
Dial America Marketing June 2013 - Present
United Airlines March 1990 - October 2012
Skills
Customer Service, Airline Reservations, Sales, Communication, Telephone Skills, Telemarketing, Social Media, Up-selling, Inbound Marketing, Outbound Marketing, Customer Satisfaction, Call Centers, Teamwork, Courtesy, Caring, Customer Relations, Customer Experience, Customer Retention, Time Management, Reliability, Travel Planning, Travel Consulting, Problem Solving
Education
University of Pittsburgh 1973 — 1977
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Mary Kay Idependent Consultant June 2013 - Present
My Other Daughter March 2013 - Present
Macy's July 2011 - Present
US Army August 2006 - December 2007
Dial America Marketing August 2005 - August 2006
Skills
Microsoft Office, Visual Merchandising, Retail, Customer Service, Time Management
Education
University of Phoenix 2013 — 2016
Bachelor of Arts (BA), Human Services, General
University of Phoenix 2009 — 2011
Associate of Arts (AA), Psychology
Ultimate Software February 2014 - Present
Endeavor Telecom January 2013 - February 2014
Endeavor Telecom February 2011 - January 2013
Endeavor Telecom August 2008 - February 2011
Endeavor Telecom May 2008 - August 2008
Endeavor Telecom June 2007 - May 2008
Dial America Marketing January 2007 - May 2007
Athens Magazine August 2006 - December 2006
Rome News Tribune May 2006 - August 2006
University of Georgia Small Business Development Center August 2004 - August 2005
Skills
Provisioning, Telecommunications, Operations Management, Process Improvement, Employee Training, Team Leadership, Customer Service..., Vendor Relationships, Data Analysis, Hiring, Employee Relations, Employee Engagement, Performance Metrics, Reporting Metrics, Customer Insight, Customer Engagement, Team Management, Conflict Management, Conflict Resolution, Operating Budgets, Journalism, Vendor Management, Project Planning, Strategy, Team Building, Budgets, Customer Service, Strategic Planning, Salesforce.com, Training, Account Management
Education
University of Georgia - Terry College of Business 2012 — 2014
Master of Business Administration (MBA)
Univeristy of Georgia-Grady College of Journalism and Mass Communication 2003 — 2007
ABJ, Publication Management, Spanish, GPA: 3.6, Graduated Cum Laude
AppleOne Employment Services August 2014 - Present
NES Global Talent February 2013 - August 2014
Jackson Therapy Partners March 2011 - February 2013
Orlando Sentinel September 2008 - March 2011
Dial America Marketing August 2007 - September 2008
Skills
Recruiting, Talent Acquisition, Cold Calling, Employee Relations, Human Resources, Technical Recruiting, Interviews, Contract Recruitment, Staffing Services, Account Management, Recruitment Advertising, Sales, Performance Management, Customer Service, Screening Resumes, Coaching, Business Development, Training, Contract Negotiation, Temporary Staffing, Manufacturing, Permanent Placement, Applicant Tracking..., Leadership, Customer Retention, Internet Recruiting, Executive Search, College Recruiting, Temporary Placement, Onboarding, Screening, Benefits Negotiation, Sourcing
Education
University of Central Florida
Valencia Community College
BMR (DBA Lighthouse Repairs) Inc. January 2003 - Present
BMR Staffing Solutions, Inc. November 2000 - January 2004
Idea Integration October 2000 - May 2001
BORN April 1999 - October 2000
Xerox Connect September 1998 - April 1999
System One Technical January 1997 - September 1998
American General Finance February 1994 - January 1997
Dial America Marketing June 1991 - January 1994
Skills
Sales Management, Sales, Marketing Strategy, Employee Relations, Coaching, Contract Negotiation, Talent Management, Management, New Business Development, Strategic Planning, Change Management, Negotiation, Project Management, Renovation, Customer Service, Cold Calling, CRM, Business Development, Strategy, Residential Homes
Education
University of Georgia - Terry College of Business 1989 — 1992
BBA, Marketing
Fidelity Investments October 2014 - Present
Fidelity Investments February 2014 - October 2014
Hilton Grand Vacations May 2012 - December 2013
TradeKing June 2011 - October 2011
Full Sail University August 2010 - June 2011
Dial America Marketing June 2010 - August 2010
Community Mental Health Affiliates, Inc. September 2008 - May 2010
Great American Restaurants October 2007 - March 2008
Skills
Sales, Program Management, Training, Call Centers, Customer Service, Teamwork, Microsoft Office, Investments, Finance
Education
The University of Connecticut 2004 — 2007
Bachelor of Arts, Psychology/Neuroscience Criminal Justice (Minor)
South Carolina Public Charter School District May 2014 - Present
Athens Ford March 2013 - April 2014
Dial America Marketing October 2012 - March 2013
hhgregg June 2012 - September 2012
ARS/Rescue Rooter December 2010 - March 2012
Skills
Cold Calling, Sales, Telemarketing, Fundraising, Customer Service, Account Management, Customer Satisfaction, Sales Operations, Telephone Skills, Direct Sales, Call Centers, Customer Retention, Customer Experience, Business Development, Inventory Management, Microsoft Excel, Microsoft Word, Leadership, Microsoft Office, Marketing
Education
Gainesville State College 2008 — 2010
Associate of Science (A.S.), General Studies
University of West Georgia 2005 — 2008
CSHS 2001 — 2005
RJ Reynolds Company May 2006 - Present
Dial America Marketing July 2005 - May 2006
Skills
Sales Leadership..., Business Performance..., Solution Selling, Strategic Selling, Client Development, Customer Needs..., Adaptive Planning..., Territory Segmentation, Project Management, Event Planning, Conflict Resolution, Sales Presentations, Territory Growth, Hyperion Interactive..., Microsoft Office, Sales, Training, Merchandising, Coaching, Data Analysis, Account Management, Leadership, Marketing, Marketing Strategy, Inventory Management, Team Building, Market Planning, Business Planning, Sales Operations, Customer Requirements, Sales Management, Recruiting, Strategic Planning, Pricing, Retail, Forecasting, Competitive Analysis, Consumer Products
Education
University of Florida 1997 — 1998
Bachelor of Arts, Business Administration
Teach For America March 2015 - Present
Contentment Communications January 2014 - Present
Self Employed January 2012 - December 2012
Delaware North Concessionaire May 2008 - September 2011
Tech-4-Charity November 2006 - May 2008
DNC June 2003 - May 2008
Dial America Marketing July 2001 - August 2002
Dial of America Marketing March 2001 - July 2001
Skills
Content Auditing, Testing, Troubleshooting, Data Analysis, Web Analytics, Web Content Management, Financial Reporting, Virtual Teams, Event Planning, Event Management, Start-ups, Drupal, Programming Languages, HTML5, C++, JavaScript, Visual Basic, PHP, CSS, IT Hardware Support
Education
University of Georgia - Terry College of Business 1997 — 2002
Bachelor of Business Administration (B.B.A.), Management Information Systems and Services
Excel Physical Therapy April 2014 - August 2014
Quality Brands of Omaha May 2013 - August 2013
Dial America Marketing 2012 - 2012
Target May 2007 - September 2007
Skills
Physical Therapy, Teamwork, Exercise Physiology, Exercise Prescription, Nutrition, Weight Training, Microsoft Office, Microsoft Word, Critical Thinking, Communication
Education
Franklin Pierce University 2014 — 2017
Doctor of Physical Therapy (DPT)
University of Nebraska-Lincoln 2009 — 2013
Bachelor of Science (B.S.), Nutrition, Exercise & Health Science
Hitachi Consulting June 2014 - Present
Allconnect April 2013 - June 2014
Softchoice June 2011 - March 2013
Softchoice June 2011 - March 2013
Canvas Systems May 2009 - July 2011
Canvas Systems May 2009 - August 2010
Ruffalo Cody August 2008 - April 2009
Willis HRH May 2007 - August 2007
Dial America Marketing May 2006 - August 2006
Skills
Microsoft Excel, PowerPoint, Outlook, Microsoft Word, Microsoft CRM, Office 2010, Salesforce.com, Direct Sales, Account Management, Cold Calling, Sales Process, HP
Education
University of Georgia - Terry College of Business
Bachelor of Science (BS), Marketing
University of Richmond - Robins School of Business
NetStandard, Inc. March 2011 - Present
FawkesTek Computer Service July 2010 - March 2011
Radio Shack 2010 - 2011
Dial America Marketing March 2009 - October 2009
DSW Computers January 2003 - June 2008
Education
University of Missouri-Kansas City 2003 — 2006
Education
Full Sail University July 2014 - Present
Full Sail University May 2011 - Present
Embarq April 2002 - May 2011
CenturyLink April 2002 - May 2011
Dial America Marketing September 1998 - April 2002
Skills
Long Distance, Private Line, Co-location, Telecommunications, CPE, Managed Services, Unified Communications, VoIP, Solution Selling
Education
University of Phoenix 2000 — 2004
Bachelor's degree, Business, Management, Marketing, and Related Support Services
PrimeSource Building Products September 2008 - Present
Compass International March 2005 - September 2008
Compass International February 2003 - February 2005
Compass International March 2002 - January 2003
Scriptwriter January 1997 - January 2003
Dial America Marketing January 1999 - January 2001
Skills
Account Management, Forecasting, Sales, Marketing, Pricing, B2B, Cold Calling, Strategic Planning, Team Building, Sales Operations, Purchasing
Education
University of Georgia - Terry College of Business 1997 — 2001
BBA, Marketing and Film
American Income Life 2011 - 2012
Sirius Satellite Radio September 2008 - September 2010
Dial America Marketing 2008 - 2010
Education
University of Nebraska at Kearney 1987 — 1994
Bachelor of Science (BS), Finance, General
Laser Appraiser June 2011 - Present
Dial America Marketing May 2009 - June 2011
Skills
Sales Management, Cold Calling, Customer Satisfaction, Sales, Customer Service, Sales Process, Sales Operations, Team Building, Lead Generation, Marketing, Management, Team Leadership, Advertising, Leadership, Online Advertising, Direct Sales, Customer Retention, Sales Presentations, Automotive, New Business Development, Negotiation, Account Management
Education
North Georgia College and State University 2008 — 2011