TRG Customer Solutions

Industry: Company

Description

Headquarters: Washington, D.C. Founded: 2004 Parent organization: IBEX Global Solutions plc Subsidiary: TRG Customer Solutions (Canada), Inc.

TRG Customer Solutions List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at TRG Customer Solutions. You can filter them based on skills, years of employment, job, education, department, and prior employment.

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TRG Customer Solutions Employees

Employee
Years
Job
Industry
Georgianna Howard Georgianna Howard Hampton, Virginia Details
Georgianna Howard's TRG Customer Solutions Experience June 2012 - June 2014
Job AppleCare Advisor Tier 1 IOS Support
Industry Information Technology and Services
Experience
TRG Customer Solutions   June 2012 - June 2014
TRG Customer Solutions   April 2011 - April 2012
TRG Customer Solutions   October 2010 - April 2011
TRG Customer Solutions   September 2010 - October 2010
TRG Customer Solutions   January 2007 - August 2010
TRG Customer Solutions   March 2006 - December 2006

Skills
Customer..., Customer Order..., Complaint Handling..., Ten years of commended..., Expert in customer..., and user training and..., MS Office “power-user”..., Customer Service, Analysis, Call Centers, Customer Satisfaction, Customer Support, Help Desk Support

Education
Montclair State University

Craig Boersma Craig Boersma Bend, Oregon Details
Craig Boersma's TRG Customer Solutions Experience 2000 - 2005
Job Tier 2 Support Specialist at Agency Revolution
Industry Management Consulting
Experience
Agency Revolution  July 2014 - Present
Agency Revolution  September 2008 - July 2014
Synergy Office Systems   2005 - 2008
TRG Customer Solutions   2000 - 2005
Infinium Software  1999 - 2000

Skills
Customer Experience, Customer Relations, Customer Service, Client Retention, Project Planning, Process Automation, Process Mapping, Process Management, Staff Training, Marketing Strategy, Marketing Automation, Coordination, Online Marketing, Direct Marketing, Integrated Marketing, Social Media, SEO, Account Management, Web Project Management, Creative Development, Planning, Strategic Planning, Writing, Copywriting, Editing, Newsletters, Direct Mail, Multimedia Project..., B2B, Small Business, Customer Interfacing, Client Communications, Customer Retention, Advertising, Quality Assurance, Time Management, Process Improvement, Microsoft Office, Excel, Online Advertising, Social Media Marketing, Creative Direction, Landing Page..., Digital Marketing, Marketing, Digital Strategy, Web Analytics, Mobile Marketing, Social Media Measurement

Education
Colorado Christian University   1998 — 1999
Honors English, Speech, Broadcasting, Business, Philosophy, History

Central Oregon Community College
Math, Computers, Astronomy, Literature, Health/Fitness

Jessica Clapper Jessica Clapper Seattle, Washington Details
Jessica Clapper's TRG Customer Solutions Experience April 2005 - June 2007
Job Senior Manager, Sales Training at DIRECTV
Industry Professional Training & Coaching
Experience
DIRECTV  June 2013 - Present
DIRECTV  September 2009 - June 2013
PRC  June 2007 - September 2009
TRG Customer Solutions   April 2005 - June 2007
TRG Customer Solutions   May 2004 - April 2005

Skills
Call Center, Training, Management, Sales, Adult Education, Leadership Development, Customer Satisfaction, Coaching, Vendor Management, Training Delivery, Onboarding, Performance Management, Hands-on Training, Instructor-led Training, Adobe InDesign, SharePoint, CRM, Call Centers, Change Management, Customer Experience, Employee Training, InDesign, Leadership, Program Management, Process Improvement, Team Leadership, Team Building, Customer Retention, Customer Service, Business Process..., Outsourcing

Education
Indiana University of Pennsylvania   1999 — 2004
Bachelor of Arts (B.A.), Political Science and Government

Shawn Clanton Shawn Clanton Greater Nashville Area Details
Shawn Clanton's TRG Customer Solutions Experience October 2011 - October 2012
Job Dedicated and passionate!
Industry Retail
Experience
Verizon Wireless  June 2013 - Present
Verizon Wireless  November 2012 - June 2013
TRG Customer solutions   October 2011 - October 2012
TRG Customer Solutions   October 2011 - October 2012

Skills
Call Centers, Technical Support, BPO, Troubleshooting, Active Directory, Service Delivery, Contact Centers, Team Management, Windows Server, Windows 7, Workforce Management, Microsoft SQL Server, Outsourcing, Cisco Technologies, Avaya, DNS, Computer Hardware, DHCP, Outlook, Job Coaching, Management, Project Management, Customer Service, Sales, Routers, Windows XP, Networking, Customer Experience, Help Desk Support, Customer Satisfaction, LAN-WAN, Customer Support, Wireless Networking, WAN, Remote Desktop, Hardware Support, Printers

Education
Tennessee Technology Center at Hohenwald   2010 — 2011

Columbia State Community College   2009 — 2010

Kevin LaComb Kevin LaComb Canfield, Ohio Details
Kevin LaComb's TRG Customer Solutions Experience February 2004 - October 2009
Job Director of Client Services
Industry Outsourcing/Offshoring
Experience
VXI Global Solutions, LLC  September 2015 - Present
VXI Global Solutions, Inc  November 2009 - Present
TRG Customer Solutions   February 2004 - October 2009

Skills
Workforce Management, BPO, Customer Satisfaction, Customer Experience, Outsourcing, Performance Management, Operations Management, Vendor Management, Contact Centers, Process Improvement, Training, Telemarketing, Leadership, Customer Service, Management, Customer Retention, Team Management, Team Building, CRM, Call Center, Call Center Development, Inbound Marketing, Service Delivery, Offshoring, Employee Engagement, Employee Training, Business Process..., Recruiting, Telecommunications, Team Leadership, Talent Acquisition, Avaya, Avaya Technologies, Change Management, Sales, Program Management, Project Management, Strategic Planning, Account Management, Coaching

Education
Indiana University of Pennsylvania   1996 — 2000
Criminology

Joyce E Reynolds Joyce E Reynolds Reynoldsburg, Ohio Details
Joyce E Reynolds's TRG Customer Solutions Experience November 2010 - September 2011
Job unemployed
Industry Individual & Family Services
Experience
By Faith Ministries   May 2012 - July 2013
RMS  August 2011 - May 2012
TRG Customer Solutions   November 2010 - September 2011
TRG  November 2010 - June 2011

Skills
Customer Service, Team Building, Training, Call Center, New Business Development, Business Strategy, Public Speaking, Workforce Management, BPO, Customer Satisfaction, Team Management, Troubleshooting, Active Directory, Microsoft Office, Social Media, Inbound Marketing, Outsourcing, Technical Support, Business Analysis, Project Management, Call Centers, Leadership, Management, Team Leadership, Coaching, Recruiting, Project Planning, Networking, Teamwork, Microsoft Excel, Microsoft Word, PowerPoint, Cross-functional Team..., Social Networking, Research, Outlook, Public Relations, SharePoint, Technical Writing, Community Outreach, Social Media Marketing, Integration, Teaching, Mental Health, Adolescents, Nonprofits, Life Coaching

Education
Liberty University   2008 — 2012
Masters of Arts in Human Services, Family and Marriage Counseling, Crisis Intervention, 3.53 GPA

Zachry Hamilton Zachry Hamilton Greater Pittsburgh Area Details
Zachry Hamilton's TRG Customer Solutions Experience November 2008 - January 2010
Job Air Transportation Specialist United States Air Force
Industry Military
Experience
United States Air Force  March 2008 - March 2014
Hermitage House Youth Services  May 2011 - February 2013
TRG Customer Solutions   November 2008 - January 2010

Skills
Motivated self-starter, Leadership, Attention to detail, Time Management, Microsoft Office, Photoshop, Customer Service, Problem Analysis, Strong verbal and..., Organization &..., Adaptability and..., Security, Policy, Human Resources, DoD, Information Assurance, Information Protection, Physical Security, Computer Security, Operations Management, Military Operations, Military Experience, Military Logistics, Military Aviation, Criminal Justice, Security Clearance, Communication

Education
Titusville Senior Highschool

Edinboro University of Pennsylvania
Bachelor of Arts (B.A.), Criminal Justice

Jerrika Law Jerrika Law Charleston, West Virginia Details
Jerrika Law's TRG Customer Solutions Experience February 2011 - May 2013
Job Administrative Secretary Nursing and Accredited Programs at BridgeValley Community and Technical College
Industry Information Technology and Services
Experience
BridgeValley Community and Technical College  March 2014 - Present
TEKsystems  May 2013 - August 2013
TRG Customer Solutions   February 2011 - May 2013
Fibernet  July 2009 - January 2011

Skills
Technical Support, Telecommunications, Windows 7, Customer Service, Help Desk Support, Invoicing, Network Design, Call Centers, Troubleshooting, Routers, Data Entry, Spreadsheets, LAN-WAN, VoIP, WAN, Networking, Wireless Networking, VPN, Active Directory, System Administration, Strategic Planning, IP, Wireless

Education
Colorado Technical University   2015 — 2018
Bachelor’s Degree, Cyber Security

Katy Ipock Katy Ipock Bend, Oregon Details
Katy Ipock's TRG Customer Solutions Experience September 2003 - August 2009
Job Dependable, Professional, Hard Worker
Industry Broadcast Media
Experience
MonteVista Homes   June 2013 - August 2013
TRG Customer Solutions   September 2003 - August 2009

Skills
Adobe Audition, Filing, Telephone Skills, Voice Over, Voice Acting, Social Media, Radio Broadcasting, Radio Producing, Organized Multi-tasker, Dependable Team Player

Education
American Broadcasting School-Online Program   2013 — 2013
Certificate, Radio Broadcasting

Bend Senior High School   1999 — 2003
High School Diploma, NJROTC, Speech, NFL

Billy Guhl Billy Guhl Grafton, West Virginia Details
Billy Guhl's TRG Customer Solutions Experience January 2009 - February 2010
Job General Manager at Buffalo Wild Wings
Industry Restaurants
Experience
Buffalo Wild Wings  June 2015 - Present
Buffalo Wild Wings  February 2010 - Present
TRG Customer Solutions   January 2009 - February 2010

Skills
Restaurant Management, Food Service, Restaurants, Customer Service, Food & Beverage, Bartending, Inventory Management, Hospitality, Menu Development, Time Management, Cashiering, Customer Satisfaction, New Restaurant Openings, ServSafe, Labor Control, Catering, Team Building

Education
Marshall University   1996 — 2000

Chris Stahlberg Chris Stahlberg Greater Chicago Area Details
Chris Stahlberg's TRG Customer Solutions Experience February 2008 - January 2010
Job Director of Admissions at Everspring Inc.
Industry Education Management
Experience
Everspring Inc.  April 2014 - Present
Pearson Embanet  September 2012 - April 2014
Pearson Embanet  March 2010 - September 2012
TRG Customer Solutions   February 2008 - January 2010

Skills
Sales, Customer Service, Marketing, Market Analysis, Market Research, Team Building, Microsoft Office, Microsoft Excel, Lead Generation, Microsoft CRM, Management, Recruiting, Strategy, Leadership, Program Management, Cross-functional Team..., Enrollment Management, CRM, Customer Retention, Retaining Customers, E-Learning, Admissions, Forecasting, Higher Education

Education
Northeastern University   2011 — 2013
Master of Business Administration (MBA)

Portland State University   2004 — 2006
Bachelor of Science, Real Estate Finance

Central Oregon Community College   2002 — 2004
Associate of Science (A.S.), Business Administration

Brandon Rives Brandon Rives Dickson, Tennessee Details
Brandon Rives's TRG Customer Solutions Experience June 2012 - June 2013
Job Computer Information Technology Instructor
Industry Information Technology and Services
Experience
Tennessee College of Applied Technology  September 2014 - Present
Dell  May 2013 - September 2014
TRG Customer Solutions   June 2012 - June 2013
QUAD GRAPHICS  January 2000 - January 2010

Skills
CompTIA A+ Certification, CompTIA Network+..., CompTIA Security+, Troubleshooting, Technical Support, Windows 7, Active Directory, Computer Hardware, Computer Repair, Help Desk Support, Windows Server, Network Administration, XP, Software Installation, Computer Maintenance, DHCP, Windows Vista, Servers, Call Center, Microsoft Exchange, Software Documentation, Routers, System Administration, Windows XP, CompTIA A+

Education
Tennessee Technology Center at Dickson   2011 — 2012
IT Systems Coordinator, Computer/Information Technology Administration and Management

Northwest High School   1995 — 1999
Graduate/Diploma

Marisa Samuel Marisa Samuel Columbus, Ohio Area Details
Marisa Samuel's TRG Customer Solutions Experience June 2011 - August 2011
Job Administrative assistant at The Macintosh Company
Industry Consumer Services
Experience
New Albany Gardens and care center   May 2015 - Present
New Albany Gardens and Care center   May 2014 - May 2015
Education Services group  2011 - 2013
TRG customer solutions   June 2011 - August 2011
Forbes Childcare   June 2008 - August 2011
H.A.P.   November 2009 - June 2011

Skills
Training, Customer Service, Healthcare, Childcare, Wellness, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Telephone Skills, Administrative..., Teamwork, Outlook, Data Entry, Receptionist Duties, Time Management, Customer Satisfaction, Filing, Cashiering, Appointment Scheduling, Call Centers

Education
Columbus State Community College   2013 — 2015
Associate of Arts and Sciences (A.A.S.), Administrative Assistant and Secretarial Science, General, 3.0

DCI Career Institute   2008 — 2009
Medical Assistant Certificate, Medical/Clinical Assistant

Rosaline Dunkley Rosaline Dunkley Kernersville, North Carolina Details
Rosaline Dunkley's TRG Customer Solutions Experience August 2011 - July 2012
Job Experienced Manager,Marketing Director,Trainer as well as certified business teacher and DPI licensed Technology Teacher
Industry Higher Education
Experience
Cogent Analytics   June 2014 - Present
Starboard Wealth Advisors/Raymond James   September 2013 - January 2014
WV Board of Education   May 2012 - November 2013
TRG Customer Solutions   August 2011 - July 2012
Garfields  October 2010 - August 2011
Lonestar Steakhouse  May 2006 - December 2007

Skills
Training, Leadership, Management, Customer Satisfaction, Sales, Marketing, Marketing Strategy, Customer Service, Budgets, Nonprofits, Customer Experience, Food & Beverage, Call Centers, Soft Skills, Performance Management, Employee Training, Training Delivery, Team Management, Recruiting, CRM, Coaching, Team Building

Education
Jones International University   2010 — 2012
Master of Business Administration (MBA), Negetiation and Conflict

Mountain State University   2004 — 2009
Bachelor's degree, Business Administration and Management, General

Tylor Slay Tylor Slay Corvallis, Oregon Area Details
Tylor Slay's TRG Customer Solutions Experience September 2008 - February 2009
Job Field Engineer at Marking Services, Inc
Industry Mechanical or Industrial Engineering
Experience
Marking Services, Inc  August 2013 - May 2015
Oregon State University  March 2012 - January 2013
Portland General Electric  March 2011 - September 2011
TRG Customer Solutions   September 2008 - February 2009
Caldera Springs Quarry   May 2008 - September 2008
Ponderosa Pizza   May 2006 - September 2008
Crosswater Golf Course   May 2007 - September 2007
Rays Food Place  November 2005 - May 2006

Skills
Matlab, Microsoft Office, Engineering, Solidworks, Labview, EES, PIDs, AutoCAD, Microsoft Excel, GD&T, Machining, Project Planning, Project Management

Education
Central Oregon Community College   2008 — 2010
Mechanical Engineering, 3.06

Oregon State University   2010 — 2013
Bachelor of Science (B.S.), Mechanical Engineering, 3.24

Shenita Lassiter, MBA Shenita Lassiter, MBA Newport News, Virginia Details
Shenita Lassiter, MBA's TRG Customer Solutions Experience February 2006 - March 2010
Job Studied at Averett University
Industry
Experience
TRG Customer Solutions   February 2006 - March 2010
The Fanuiel Group   February 2000 - October 2000

Skills
Sales, Customer Satisfaction, Call Centers, Telecommunications, Customer Support, Customer Experience, Contact Centers, Customer Retention, Operations Management, Team Building, Telemarketing, Workforce Management, Customer Service

Education
Averett University   2011 — 2013
Master of Business Administration (M.B.A.), Business Administration

Averett University   2008 — 2010
Bachelor of Business Administration (B.B.A.), Major in Business Administration

ECPI College of Technology   2001 — 2004
Associate of Arts and Sciences (A.A.S.), Major in Information Technology / Business Administration

jezca bell jezca bell Salem, Oregon Details
jezca bell's TRG Customer Solutions Experience March 2010 - May 2011
Job Direct Support Professional
Industry Hospital & Health Care
Experience
Rise Services  February 2014 - Present
Adecco  March 2013 - August 2013
Xerox  July 2012 - March 2013
T-mobile Call Center  January 2012 - April 2012
Homecare Workers   April 2011 - August 2011
TRG, Customer Solutions  March 2010 - May 2011
Wal-Mart  October 2008 - October 2009
Springmaid Wamsutta   July 2007 - December 2007
Claire's Accessories  June 2005 - June 2007

Skills
Caregiving, Customer Service, Customer Satisfaction, Call Center, Time Management, Management, Inventory Control, Loss Prevention, Cash Flow, Microsoft Office, POS, Team Leadership, Troubleshooting

Education
Pioneer Pacific College   2014 — 2015
Associate of Applied Science, Medical Assisting

Central Oregon Community College   2009 — 2011
Associates, General Transfer

Tara Lorent Tara Lorent Reno, Nevada Area Details
Tara Lorent's TRG Customer Solutions Experience February 2001 - September 2008
Job Freelance Makeup Artist, Independent Contractor
Industry Cosmetics
Experience
Anastasia Beverly Hills  August 2015 - Present
BECCA Inc.  August 2014 - Present
Mallygirl LLC (Mally Beauty)   October 2013 - Present
Pur Minerals  September 2013 - Present
Bliss  August 2013 - May 2015
Elemis  August 2013 - May 2015
Entravision Communications  September 2010 - July 2011
ULTA Beauty  February 2010 - September 2010
Bill Pearce Motors  September 2008 - February 2010
TRG Customer Solutions   February 2001 - September 2008

Skills
Sales, Makeup Artistry, Cosmetic Consultations, Sales Management, Retail Sales, Product Knowledge, Makeovers, Sales Rep Training, Skincare, Cosmetics, Client Consultations, Coordinating Events, Customer Service, Beauty Industry, Training, Retail, Skin Care, Hands-on Training, Competitive Analysis, Management, Driving Results, Market Planning, Brand Awareness, Social Networking, Customer Retention, Brand Management, Brand Loyalty, Building Relationships, Business Development, Account Management, Product Marketing, New Business Development, Fashion, Business Networking, Customer Experience, Sales Process, Marketing Management, B2B, Marketing Research, Customer Acquisition, Market Research, Visual Merchandising, Recruiting, Brand Development, Branding & Identity, Leadership, Being Awesome!, Event Planning, Event Management, Product Launch

Education
Duquesne University   2001 — 2005
Business Management, Communication

Beaver Area High School   1998 — 2001

Michael J Biedronski Michael J Biedronski Greater Philadelphia Area Details
Michael J Biedronski's TRG Customer Solutions Experience November 2008 - December 2012
Job CoFounder/President at Center Source, Inc.
Industry Outsourcing/Offshoring
Experience
Center Source, Inc.   July 2014 - Present
SPi Global  December 2012 - July 2014
TRG Customer Solutions   November 2008 - December 2012
PepperTree Technology Advisors   March 2007 - September 2010

Skills
Recruiting, Process Engineering, Retained Search, IT Asset Management, Project Planning, Consulting, Vendor Management, SaaS, Outsourcing, Process Improvement, Cross-functional Team..., Data Center, Business Analysis, Integration, Business Intelligence, Call Center, BPO, Business & Technology..., Call Centers, Disaster Recovery, Business Development, IT Management, PMO, Customer Service, Leadership, CRM, Business Process..., Information Technology, IT Strategy, Telecommunications, Service Delivery, Management, Business Process, Cloud Computing, IT Service Management, SDLC, Team Management, Customer Experience, Team Leadership, ITIL, Strategy, Program Management, Offshoring, Operations Management, Solution Selling, Change Management, Professional Services, Enterprise Software, IT Outsourcing, Project Portfolio...

Education
University of Rhode Island - College of Business Administration   2000 — 2003
Master of Business Administration (M.B.A.)

Elizabethtown College
BS

Brian Spaulding Brian Spaulding Bend, Oregon Details
Brian Spaulding's TRG Customer Solutions Experience February 2010 - October 2010
Job Information Technology at TDS Telecom
Industry Telecommunications
Experience
BendBroadband/TDS Telecom   March 2015 - Present
BendBroadband/TDS Telecom   March 2013 - Present
BendBroadband  January 2014 - November 2014
BendBroadband  March 2012 - March 2013
BendBroadband  October 2010 - March 2012
TRG Customer Solutions   February 2010 - October 2010

Skills
Zenoss, Linux, NOC, VoIP, Cisco Technologies, Cable Modems, Troubleshooting, Windows Server, SNMP, Microsoft Technologies, Change Management, ITIL, Incident Management, Customer Satisfaction, Servers, Technical Support, System Administration, Wireless, DOCSIS, Integration, Home Networking, Team Building, Active Directory, Data Center, Managed Services, Team Leadership, Cisco IOS, Call Centers, Help Desk Support, Telecommunications, Computer Hardware, Fiber Optics, Networking, Network Administration

Education
Central Oregon Community College
Computer Informations Systems

Mt. View High School

Keith Monaghan Keith Monaghan Bend, Oregon Details
Keith Monaghan's TRG Customer Solutions Experience March 2009 - August 2010
Job Web Developer at Pneuma 33
Industry Internet
Experience
Pneuma 33   June 2014 - Present
Start Here FM   July 2014 - Present
Monaghan Media   November 2011 - June 2014
A-1 Westside Storage   November 2010 - June 2014
TRG Customer Solutions   March 2009 - August 2010
College Works Painting  September 2007 - September 2008
College Works Painting  March 2006 - September 2007

Skills
Web Development, Web Design, WordPress, Project Management, Team Management, Strategic Planning, Management, Customer Service, Entrepreneurship, Time Management, Marketing, Customer Satisfaction, Team Building, Recruiting, Microsoft Office, Social Media, Facebook, Budgets, Outlook, HTML, CSS, JavaScript, PHP, Leadership, Social Networking, PowerPoint, Training, Sales, Team Leadership, Microsoft Excel, Social Media Marketing, Troubleshooting, Hiring, Call Centers, IT Management, Windows, Coaching, Business Management, Retail, Process Improvement, Microsoft Word, Account Management, Cold Calling, Business, Call Center, Ideation, Supervisory Skills, Marketing Strategy, Employee Relations, Public Speaking

Education
Treehouse Island, Inc   2011 — 2013
Web Developer, Web Design/Development

Oregon State University   2006 — 2008
Business Administration, Entrepreneurship

Lane Community College   2004 — 2006
Associates of Science Oregon Transfer in Business, Business

Erica Pauken Erica Pauken Huntington, West Virginia Details
Erica Pauken's TRG Customer Solutions Experience February 2004 - 2008
Job Industrial Pretreatment Coordinator at Huntington Sanitary Board
Industry Environmental Services
Experience
Huntington Sanitary Board   March 2012 - Present
Cabell Huntington Health Dept   2010 - 2012
Marshall University  2009 - 2011
TRG Customer Solutions   February 2004 - 2008

Skills
Water Quality, Industrial Pretreatment, NPDES, CSO Control Policy, Clean Water Act, 40 CFR Part 403, WV Code Chapter 22..., ArcGIS, GPS, Certified Wastewater..., TMDL, Analytical Chemistry, Project Management, Stormwater, MS4, Asset Management, Environmental Compliance, Environmental Policy, Environmental Science, Environmental Impact..., Environmental Awareness, Hazardous Waste..., Water Resources, Spatial Analysis, Industrial Hygiene, Water, Wetlands, Microsoft Office, Public Speaking, Policy

Education
Marshall University   2008 — 2011
Bachelor of Science (BS), Environmental Science, Cum Laude

Jamara Johnson Jamara Johnson Pittsburgh, Pennsylvania Details
Jamara Johnson's TRG Customer Solutions Experience 2010 - 2013
Job Consumer Services Professional
Industry Consumer Services
Experience
Trg Customer Solutions   2010 - 2013
Children's hospital Pittsburgh  June 2008 - April 2009

Skills
Customer Service, Housekeeping, Sanitation, Childcare, Clerical Skills, Microsoft Word, Microsoft Excel

Education
Community College of Allegheny County   2007 — 2009
Diploma, Social Work

California University of Pennsylvania   2006 — 2007
None, Social Work

Jeffery Self Jeffery Self Greater Nashville Area Details
Jeffery Self's TRG Customer Solutions Experience November 2012 - December 2012
Job Customer Service Specialist
Industry Telecommunications
Experience
Comcast Cable  September 2014 - May 2015
Verizon Wireless  August 2013 - July 2014
Coca-Cola Bottling Co. Consolidated  March 2013 - August 2013
TRG Customer Solutions   November 2012 - December 2012
Fred's Inc.   August 2012 - November 2012
Vistar  June 2011 - February 2012
LP Shanks Company   April 2009 - June 2011

Skills
Customer Service, Microsoft Excel, Outlook, Microsoft Word, Retail, Planogram Development, Planograms, Merchandising, Retail Category..., Administrative..., Retail Sales, set implementation, Phone Skills, Call Center, Customer Satisfaction, Data Entry, Troubleshooting, Store Operations, Visual Merchandising, Store Management, Customer Experience, 10 Key, Team Building, Employee Training, Merchandise Planning, Merchandise, Inventory Control, Technical Support, Call Centers

Education
Austin Peay State University
Mass Communication/Media Studies

Kari Colalella Kari Colalella Greater Pittsburgh Area Details
Kari Colalella's TRG Customer Solutions Experience 2006 - 2010
Job Team Manager at IBEX | Global
Industry Outsourcing/Offshoring
Experience
IBEX Global  January 2006 - Present
IBEX Global  January 2006 - Present
IBEX Global  January 2006 - November 2013
TRG Customer Solutions   2006 - 2010
TRG Customer Solutions   2006 - 2009
TRG Customer Solutions   2006 - 2008
Reese Brothers  2006 - 2007
Aiport/Multiple Resturants   1999 - 2005

Skills
Sales Management, Customer Satisfaction, Customer Service, Training, Microsoft Excel, Reporting & Analysis, Sales, Interviews, Coaching, Team Building, Team Leadership, Team Management, Teamwork, People Development, Workforce Management, Performance Management, Leadership Development, Leadership, New Business Development, Communication Skills, Microsoft Office, Sales Operations, Quality Assurance, Employee Training, Telecommunications, Time Management, Data Analysis, Client Relations Skills, CRM, Hiring, Goal Setting, Call Centers, Personal Development, BPO, Avaya

Education
Moon Area High School   1996 — 2000
Diploma, all required, 12

Community College of Beaver County
Business Administration and Management, General

Brandi Melvin Brandi Melvin Hampton, Virginia Details
Brandi Melvin's TRG Customer Solutions Experience November 2012 - August 2014
Job Tier 1 technical advisor at TRG customer solutions
Industry Information Technology and Services
Experience
Riverside Health System  May 2015 - Present
Macy's  August 2012 - Present
TRG Customer Solutions   November 2012 - August 2014
Once Upon A Child  August 2011 - March 2012
Centura College  July 2010 - May 2011

Skills
Software Documentation, Software, Computer Hardware, Hardware Support, Hardware Diagnostics, Hardware Installation, Network Administration, Network Design, Wireless Networking, Cisco Networking, Network Topology, Active Directory, VPN, Microsoft Exchange, Windows XP, Network Security, DHCP, Customer Service, Sales, Social Media, Time Management

Education
Strayer University Online   2011 — 2013
Bachelor of Applied Science (BASc), Computer and Information Systems Security/Information Assurance

Centura College-Newport News   2010 — 2011
Associate of Arts and Sciences (A.A.S.), Business, Management, Marketing, and Related Support Services

Matthew Radnich Matthew Radnich Eugene, Oregon Area Details
Matthew Radnich's TRG Customer Solutions Experience January 2009 - April 2010
Job Mortgage Loan Professional Consultant
Industry Financial Services
Experience
looking for work  July 2012 - Present
Kohl's Department Stores  December 2010 - February 2012
Pro CFO   2010 - 2011
TRG Customer Solutions   January 2009 - April 2010
Wells Fargo  May 1988 - August 1991
Transamerica  January 1981 - April 1988

Skills
Real Estate, Foreclosures, Short Sales, Real Estate Transactions, Sellers, Investment Properties, First Time Home Buyers, Condos, Buyer Representation, Relocation, REO, Property Management, Residential Homes, Real Estate Development, Single Family Homes, Key Account Development, Fact-based Selling, Mortgage Lending, Credit, Customer Service, Leadership, Management, Banking, Loans, Mortgage Banking

Education
Central Oregon Community College   2010 — 2013
Attended, Social Sciences, 3.3 GPA

University of Oregon   1976 — 1981
Bachelor's degree, Political Science, history, 3.0

San Marino High School   1972 — 1976
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program

Dardinia Joseph Dardinia Joseph Norfolk, Virginia Area Details
Dardinia Joseph's TRG Customer Solutions Experience June 2012 - Present
Job Canvasser at Virginia Family Foundation
Industry Marketing and Advertising
Experience
Penninsula Council For Workforce Development   January 2013 - Present
American Kiosk Management  November 2012 - Present
Pilot Media  October 2012 - Present
Virginia Family Foundation   August 2012 - Present
Coffee News  July 2012 - Present
TRG Customer Solutions   June 2012 - Present
TheHeat757.com   September 2011 - Present

Skills
Adobe Creative Suite, Microsoft Office, PowerPoint, Mac OS X, Final Cut Pro, SAXO, TANSA, EGUMPP, HTML, Google Docs, Google Analytics, Social Media, Proposal Writing, Research, Creative Writing, News Writing, Sales Management, Technical Leadership, Graphic Design, Resume Writing, News, Public Relations

Education
Hampton University   2008 — 2012
Ba., Print Journalism and Communications

Nathalie Fonrose Nathalie Fonrose Montreal, Canada Area Details
Nathalie Fonrose's TRG Customer Solutions Experience April 2003 - May 2009
Job Responsable des Services Hospitaliers at Services Progressifs Inc
Industry Hospital & Health Care
Experience
Services Progressifs Inc   June 2012 - Present
Services Progressifs Inc   November 2011 - June 2012
Services Progressifs inc   August 2010 - November 2011
TRG Customer Solutions   April 2003 - May 2009
TRG Customer Solutions   April 2002 - April 2003
Orkin Pest Control  May 2002 - November 2002
Voxdata  October 2000 - April 2002

Skills
Got a scholarship at..., Athletics, Helping High School..., Call Centers, Coaching, Customer Service, Event Management, Event Planning, Public Speaking, Sales, Social Networking, Training, Workforce Management, Employee Relations, Leadership, Performance Management, Team Leadership

Education
Collège Français
DEC, Science Humaine

Concordia University
Bachelor's degree, Child Development

Christopher Giardina Christopher Giardina Greater New York City Area Details
Christopher Giardina's TRG Customer Solutions Experience March 2007 - October 2009
Job Licensed Real Estate Agent at Bond New York
Industry Real Estate
Experience
Citi Habitats  November 2014 - Present
Bond New York  October 2013 - November 2014
Comcast and Comcast Spotlight   May 2010 - December 2013
Crosstown Apartments NYC  October 2012 - September 2013
TRG Customer Solutions   March 2007 - October 2009
Verizon  October 2005 - February 2007

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Outlook, English, Photoshop, Windows, Teaching, HTML, Budgets, C++, C

Education
New York Real Estate Institute   2013 — 2013
Real Estate

Merrimack College   2007 — 2008
Business Administration and Management, General, 3.7

Sameer Ali Sameer Ali Glen Allen, Virginia Details
Sameer Ali's TRG Customer Solutions Experience May 2006 - September 2006
Job Network Engineer at State of Virginia Office of the Attorney General
Industry Government Administration
Experience
Office of the Attorney General, State of Virginia   April 2014 - Present
State of Virginia Office of the Attorney General   April 2012 - Present
Caroline County Public Schools (DTI Contract)   November 2008 - April 2012
Dominiontek Inc   November 2008 - April 2012
TRG Customer Solutions   May 2006 - September 2006

Skills
Windows Network..., Network Load Balancing, Windows Server, Active Directory, LDAP, Group Policy, Print Management, VPN, F5 BigIP, Firepass, Network Security, Networking, Network Monitoring Tools, Solarwinds, Imaging Services, WDS, System Deployment, Software Deployment, Network Deployment, VMware ESX, vSphere, TCP/IP, DNS, DHCP, Symantec Endpoint..., Backup Exec, Photoshop, Network Administration, Troubleshooting, Windows, Help Desk Support, ESXi, Print Servers, Cisco Routers, Cisco Technologies, EIGRP, SCCM, VMware Infrastructure, Windows 7, Wireless Networking, Technical Support, Operating Systems, iOS, Customer Service, Secure Remote Access, Windows XP

Education
ECPI University   2012 — 2015
Bachelor of Applied Science (B.A.Sc.), Computer and Information Systems Security/Information Assurance

J Sargeant Reynolds Community College   2010 — 2012
A.A. Business Administration, Information Technology: Networking

Washington International School   2001 — 2007

Holly Toy Holly Toy Greater Pittsburgh Area Details
Holly Toy's TRG Customer Solutions Experience June 1999 - April 2011
Job Senior Development and Marketing for BPO Solutions
Industry Outsourcing/Offshoring
Experience
C. Anne Consulting   Senior Development and MarketingVertical connections2011 - 2013
TRG Customer Solutions   June 1999 - April 2011
McVay Real Estate   March 1997 - April 1999

Skills
Workforce Management, BPO, Call Center, Training, Performance Management, PowerPoint, Team Management, Outsourcing, Customer Experience, Call Centers, Recruiting, Contact Centers, Customer Satisfaction, Employee Engagement, Customer Retention, Employee Training, Call Center Development

Education
Clarion University of Pennsylvania
Certificate, Real Estate

sudhakar shanmugavelu sudhakar shanmugavelu Chester Springs, Pennsylvania Details
sudhakar shanmugavelu's TRG Customer Solutions Experience February 2007 - August 2007
Job System Engineer at Thomson Reuters
Industry Financial Services
Experience
Thomson Reuters  May 2015 - Present
BlackRock  June 2010 - May 2015
Isoftech Inc  September 2007 - June 2010
TRG Customer Solutions   February 2007 - August 2007
HEWLETT PACKARD  August 2005 - December 2006
INSOFT.COM PVT LTD   June 2004 - July 2005
Indian Institute of Technology, Madras  April 2000 - June 2004
HCL INFO SYSTEMS, System Support Organization   July 1998 - April 2000

Skills
Solaris, HP-UX, Unix, Data Center, Veritas Cluster Server, Cluster, SAN, Servers, Storage Area Networks, Operating Systems, Networking, Databases, Sun, LDAP Administration, NIS, Sendmail, Samba, Apache, Weblogic, NFS, PowerBroker, Jumpstart, Puppet, Oracle Grid, EMC Storage, Netbackup, HP Openview, HP Operations Manager, HP Data Protector, Firewalls, Sametime, NAS, HP, Cisco Technologies, Troubleshooting, Proxy, Tarantella, cyberark, VxVm,VxFS, VVR, Web proxy, File Transfer, Scripting (Perl,..., Linux, Red Hat Linux

Education
Anna University   2000 — 2004
Bachelor of Technology (BTech)

IRTT Polytechnic   1994 — 1996
Diploma

Darren Burton Darren Burton Philadelphia, Pennsylvania Details
Darren Burton's TRG Customer Solutions Experience February 2008 - March 2010
Job Freelance Photographer & Graphic Designer
Industry Photography
Experience
D. Burton Photography   March 2012 - Present
Young Scholars Douglass Elementary School  September 2010 - August 2012
TRG Customer Solutions   February 2008 - March 2010
TNS Intersearch  October 2007 - August 2008
Pennsylvania Career Link   June 2007 - August 2007
Girard Medical Center  April 2007 - May 2007

Skills
Digital Photography, Graphic Design, Customer Service, Portrait Photography, Fine Art Photography, Adobe Creative Suite, Microsoft Office 2007, Microsoft Office, Editing, Photoshop, Public Speaking, Social Media, Microsoft Excel, Research, Teaching, Event Planning, Microsoft Word, Photography, PowerPoint, Management, Social Networking, Event Photography

Education
Indiana University of Pennsylvania   2007 — 2010
Business Management

Parkway High School (Center City Campus) High School   2006 — 2007

jaminta scott jaminta scott Hampton, Virginia Details
jaminta scott's TRG Customer Solutions Experience June 2012 - February 2014
Job technical support representative
Industry Broadcast Media
Experience
Cox Communications  February 2014 - Present
TRG Customer Solutions   June 2012 - February 2014
Flextronics Network Services  August 2009 - August 2011
Sprint Nextel  November 2007 - November 2008

Skills
Technical Support, Customer Service, Customer Oriented, Customer Satisfaction, Microsoft Office, Collections, Data Entry, iPhone, Internet, Problem Solving, Cashiering, Sales, Retail, Telecommunications, Sales Operations, Training, Process Improvement, Computer Network..., Team Building, Call Center, Leadership, Time Management, WiMAX, Logistics, Team Leadership, Active Directory, Troubleshooting, Quality Assurance, Call Centers, CRM, Analysis, Networking, Customer Experience, Customer Retention, Account Management, Windows

Education
Trident University International   2015 — 2016
Business Administration, Management and Operations

Jones International University   2013 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Thomas Nelson Community College   2008 — 2011
none, Business Administration and Management, General

grand forks central high   1993 — 1996
diploma, General Studies

Bradford Hardy Bradford Hardy Newport News, Virginia Details
Bradford Hardy's TRG Customer Solutions Experience September 2007 - January 2010
Job Customer Service Advocate at Florida Blue
Industry Telecommunications
Experience
Florida Blue  March 2014 - Present
Verizon on behalf of ACSI   February 2010 - January 2014
TRG Customer Solutions   September 2007 - January 2010

Skills
Call Center, Training Delivery, Performance Management, Telecommunications, Employee Engagement, Training, Talent Management, Employee Training, Captivate, Coaching, Recruiting, Employee Relations, Process Improvement, Instructor-led Training, Soft Skills, Customer Experience, Leadership Development, Workforce Management, Organizational..., Leadership, Call Centers, Team Building, Customer Retention, Sales, Program Management, Customer Service

Education
Cincinnati College of Mortuary Science   1989 — 1991
Bachelor of Science (B.S.), Mortuary Science and Embalming/Embalmer, 3.0

Norfolk State University   1986 — 1989
Biology

John Tyler Community College   1984 — 1986
Bachelor of Applied Science (BASc), Funeral Service and Mortuary Science

Jonathan Deegan Jonathan Deegan Harrisburg, Pennsylvania Area Details
Jonathan Deegan's TRG Customer Solutions Experience May 2009 - October 2009
Job Personal Trainer & Fitness Coach
Industry Health, Wellness and Fitness
Experience
Xplode Fitness   June 2012 - Present
Skocik Chiropractic   June 2014 - June 2015
Foot Locker  April 2013 - May 2014
Rent-A-Center  November 2010 - September 2011
Gannett Fleming  October 2009 - September 2010
TRG Customer Solutions   May 2009 - October 2009
Commerce Bank  October 2007 - October 2008
Planet Fitness  March 2007 - August 2007
CutCo/Brenner Dodge   October 2003 - February 2004

Skills
Writing, Graphic Design, People Management, Logo Design, Illustration, Web Design, Illustrator, Art Direction, Graphics, Corporate Identity

Education
Penn State University   2003 — 2005
Bachelor of Humanities, Interdisciplinary Humanities

Harrisburg Area Community College   2001 — 2003
Associate of Arts, General Studies

Jacqueline Tremblay Jacqueline Tremblay Greater Pittsburgh Area Details
Jacqueline Tremblay's TRG Customer Solutions Experience 2011 - 2011
Job Customer Service/Sales Rep
Industry Telecommunications
Experience
Family Behavioral Resources  October 2007 - December 2011
TRG Customer Solutions   2011 - 2011
Aging Services, Inc  May 2002 - November 2006
Beverly Healthcare Mountainview   December 2001 - May 2002
California University of Pennsylvania  February 2001 - August 2001
TeleTech  April 1998 - February 2001

Education
California University of Pennsylvania
Bachelor of Science, Social Work/Gerontology

University of Maryland University College

Timothy Weesner Timothy Weesner Riverside, California Details
Timothy Weesner's TRG Customer Solutions Experience April 2009 - December 2010
Job Counselor at Inland Integrated Wellness Center
Industry Mental Health Care
Experience
Inland Integrated Wellness Center   September 2014 - Present
Western Theological Seminary  January 2011 - August 2014
Warner Pacific College  August 2013 - July 2014
Salvation Army Portland Adult Rehabilitation Center   September 2012 - May 2014
TRG Customer Solutions   April 2009 - December 2010
VBG Classic Volkswagen restoration   September 2007 - November 2009
California Steel Fabrication, Inc   January 2004 - August 2007
Jon-Lin Frozen Foods, Inc.   June 1999 - December 2003
Big 5 Sporting Goods  September 1996 - June 1999

Skills
Addictions Counseling, Conflict Resolution, Conflict Management, Leadership Development, Coaching, Team Building, Project Planning, Management, Human Resources, Public Speaking, Community Outreach, Customer Service, Architecture, Store Management, Technical Support, Strategic Planning, Research, Project Management, Customer Satisfaction, Identity Development, Time Management, Psychology

Education
Western Seminary   2011 — 2014
Master's Degree, Counseling

Portland State University   2001 — 2002
Post Bacc, Psychology

California State University-San Bernardino - College of Business and Public Administration   1991 — 1994
B.A., Business Administration, Management

Crafton Hills Community College   1989 — 1991
Business

Redlands Senior High School   1986 — 1989
HS Diploma, General

Loma Linda Academy   1976 — 1986

Nasheen Bartell Nasheen Bartell Greater New York City Area Details
Nasheen Bartell's TRG Customer Solutions Experience July 2010 - November 2010
Job Accounting Professional
Industry Accounting
Experience
Securitas Security Services USA, Inc.   November 2010 - January 2011
TRG Customer Solutions   July 2010 - November 2010
AlliedBarton Security Services  February 2009 - April 2010
NYC Department of Parks & Recreation  October 2008 - February 2009
Servisair  September 2006 - March 2008
Forrest Solutions Group  February 2006 - July 2006

Education
Borough of Manhattan Community College   1993 — 1998
AAS, Accounting

Brian Gillpatrick Brian Gillpatrick Greater Pittsburgh Area Details
Brian Gillpatrick's TRG Customer Solutions Experience December 2011 - April 2012
Job .
Industry Information Technology and Services
Experience
BNY Mellon  April 2012 - Present
TRG Customer Solutions   December 2011 - April 2012
Personalized IT Solutions   June 2011 - December 2011
Continental Surface   February 2011 - June 2011
TUDI Mechanical Systems, inc.   October 2010 - November 2010
Astorino  March 2008 - January 2010
JSA Architecture Planning Engineering Interior Design   October 2006 - March 2008
The Home Depot  August 2006 - May 2007
R.T. Patterson Co., INC.   August 2006 - October 2006
Allen & Shariff Engineering  February 2006 - June 2006

Skills
Fire Alarm, AutoCAD, Electricians, Document Management, CAD, HVAC, Plumbing, Troubleshooting, Microstation, Microsoft Exchange, Microsoft Office, Revit, Software Installation, SharePoint, Construction Drawings

Education
Pittsburgh Technical Institute   2010 — 2011
Microsoft Network Professional Plus Windows 2007, Information Technology

Wentworth Institute of Technology   2005 — 2005
Design of Plumbing Systems, Engineering

Bristol Community College   1999 — 2003
Associated Degree in General Studies, Certified in AutoCAD Release 14, Engineering

Kermit Russell Kermit Russell Jacksonville, Florida Area Details
Kermit Russell's TRG Customer Solutions Experience October 2008 - May 2009
Job Consultant, Workforce Management at Russell Consulting Inc
Industry Outsourcing/Offshoring
Experience
Russell Consulting Inc   May 2009 - Present
TRG Customer Solutions   October 2008 - May 2009
Convergys  2004 - 2007

Education
Florida State College at Jacksonville   1992 — 1996
AS, Computer Science

University of Phoenix
BS, Computer Science

Bill Fillmore Bill Fillmore Melbourne, Florida Area Details
Bill Fillmore's TRG Customer Solutions Experience September 2006 - April 2008
Job Leader in Contact Center Operations and Support
Industry Outsourcing/Offshoring
Experience
Percepta  2009 - Present
Transcom  2008 - January 2009
TRG Customer Solutions   September 2006 - April 2008
TeleTech  September 2002 - September 2006
RMH  January 2000 - September 2002
Telespectrum  1999 - 2000
Cyber Links Golf Centres   1996 - 1999

Skills
Employee Engagement, Community Involvement, Rapid Growth, Service Delivery, Labor Relations, Call Center, Operations Management, Team Building, Performance Management, Customer Satisfaction, Staff Retention, Operational Excellence, Leadership, Change Management, Customer Service, Workforce Management, BPO, Call Centers, Outsourcing, COPC, Telemarketing, CRM, Customer Retention, Vendor Management, Contact Centers, Forecasting, IVR, Sourcing, Start-ups, Business Development, Program Management, Offshoring, Process Improvement, Customer Experience, Organizational..., Quality Assurance, Coaching, Account Management, Call Center Development, Cross-functional Team..., Employee Relations, Inbound Marketing, Business Process..., Recruiting, Human Resources, Business Analysis, Team Leadership

Education
CEGEP - John Abbott College   1979 — 1980
D.E.C, Canadian Studies

Tina Palmer Tina Palmer Indiana, Pennsylvania Details
Tina Palmer's TRG Customer Solutions Experience August 2007 - June 2008
Job Paralegal at The Daniel Law Group, PLLC
Industry Legal Services
Experience
The Daniel Law Group, PLLC   August 2014 - Present
The Serene Law Firm, PLLC   December 2012 - August 2014
Creps United   August 2008 - December 2012
TRG Customer Solutions   August 2007 - June 2008
Olan Mills Portrait Studio  April 2007 - September 2007
Taco Bell  August 2003 - April 2007
First State Photo Service   May 2006 - August 2006
Rehoboth Beach Film Society   May 2006 - August 2006

Skills
Editing, Customer Service, Legal Writing, Legal Research, Management

Education
Indiana University of Pennsylvania   2003 — 2007
Bachelor's degree, Communications Media, 3.45

Asim M. Jafri Asim M. Jafri Rogers, Arkansas Details
Asim M. Jafri's TRG Customer Solutions Experience January 2008 - January 2009
Job Manager Projects EAS IPM IBM at Cognizant Technology Solutions
Industry Computer Software
Experience
Cognizant Technology Solutions  September 2014 - Present
Techlogix  February 2014 - September 2014
Techlogix  October 2011 - January 2014
Techlogix  October 2009 - September 2011
Techlogix  February 2009 - September 2009
TRG Customer Solutions   January 2008 - January 2009
Matrix System Pvt. Ltd   March 2007 - January 2008
Pakistan Space and Upper Atmosphere Research Commission (SUPARCO)   December 2004 - April 2007

Skills
.Net Enterprise..., Oracle Flexcube, IceFaces, J2EE, Oracle 11g, OBIEE, BIRT, Datastage, WebSphere Integration..., WebSphere Process Server, WebSphere Message Broker, WebSphere Application..., Websphere Business..., Design Patterns, Software AG's..., Software AG's..., Crystal Reports, Websphere, JSF, SQL Server, ASP.NET, Middleware, EAI, Java Enterprise Edition, Microsoft SQL Server, Oracle, Enterprise Software, Business Process Design, Web Services, Requirements Analysis, UML, VB.NET, .NET, JMS, Agile Methodologies, Software Development, WebSphere

Education
Karachi University   2007 — 2009
MBA, Finance, 3.73/4.0

NED University of Engineering and Technology   2001 — 2004
B.E, Computer & Information Systems, Ranked amongst top 10

Darett Miyashiro Darett Miyashiro Eugene, Oregon Area Details
Darett Miyashiro's TRG Customer Solutions Experience April 2010 - February 2011
Job Cook at Harmony House
Industry Food Production
Experience
Bend Transitional Care   March 2011 - Present
TRG Customer Solutions   April 2010 - February 2011
Shoji's   December 1998 - July 2009

Skills
Food Service, Food Safety, Cooking, Restaurant Management, Food & Beverage, Customer Satisfaction, Customer Service, Inventory Management, Time Management, Teamwork, Culinary Skills, Hospitality, Management, Hospitality Management, Training, Team Leadership, Microsoft Office, Pre-opening, Microsoft Excel, Team Building, Supervisory Skills, Sanitation

Education
Central Oregon Community College   2009 — 2013
Associate of Applied Science Degree, Culinary Arts and Related Services

Ashley Paxton Ashley Paxton Charleston, West Virginia Details
Ashley Paxton's TRG Customer Solutions Experience March 2012 - May 2012
Job Student at Garnet Career Center
Industry Hospital & Health Care
Experience
H&R Block  January 2014 - April 2014
Kohls  March 2013 - May 2013
TRG Customer Solutions   March 2012 - May 2012
Kmart Corporation  May 2010 - September 2010
The Home Depot  February 2010 - February 2010
Target  December 2008 - December 2009
Marshalls  September 2005 - October 2008

Education
Garnet Career Center   2015 — 2015
Certificate, Nursing

SPOKES   2015 — 2015

The University of Charleston   2009 — 2009
Did not complete, Nursing

South Charleston High School   2001 — 2005
HIgh School Diploma, 3.546

FaisaL Arshad Zaidi FaisaL Arshad Zaidi Cliffside Park, New Jersey Details
FaisaL Arshad Zaidi's TRG Customer Solutions Experience March 2010 - September 2010
Job HR Officer at Auctis Corporation
Industry Human Resources
Experience
Auctis Corporation   December 2012 - Present
Telenor  March 2011 - September 2011
TRG Customer Solutions   March 2010 - September 2010

Skills
Recruiting, Writing, Short Stories, Customer Service, Mass Communication, Theatre, Media, News Anchoring, Social Media, HR Consulting

Education
National University of Modern Languages   2012 — 2014
Master of Science (MSc), Mass Communication/Media Studies, B

Bahauddin Zakariya University   2009 — 2010
Bachelor's degree, Socialogy, B

Govt Digree College Vehari   2007 — 2009
Intermidate, Economics, B

Christina Hill, CPC Christina Hill, CPC Bend, Oregon Details
Christina Hill, CPC's TRG Customer Solutions Experience September 2011 - December 2012
Job Team Lead/Claims Audit Specialist FWA at PacificSource Health Plans
Industry Medical Practice
Experience
PacificSource Health Plans  August 2013 - Present
PacificSource Health Plans  March 2013 - Present
PacificSource Health Plans  January 2013 - March 2013
TRG Customer Solutions   September 2011 - December 2012
athenahealth  January 2008 - January 2010
athenahealth  January 2006 - January 2008
athenahealth  January 2003 - January 2006
Intellective,Inc   January 2001 - June 2003

Skills
Healthcare, Healthcare Information..., Customer Service, Medical Billing, Medical Coding, Revenue Cycle, Analysis, EMR, Medicare/Medicaid..., Training, Medicare, Healthcare Management, Medicaid, Invoicing, Insurance, Management, Practice Management, Software Documentation, ICD-9, CPT, Healthcare Consulting, Access, Process Improvement, Healthcare Industry, ICD-10, Managed Care, Medical Records, Call Centers, Medical Terminology, Data Analysis, Health Insurance, Account Management, Accounts Receivable, Software Implementation, Provider Relations, Visio, Revenue Cycle Management, Team Building, Leadership, Claim, Administration, Outlook

Education
ITT Technical Institute-Boise   1986 — 1987

Cara Swanson Cara Swanson Greater Pittsburgh Area Details
Cara Swanson's TRG Customer Solutions Experience July 2010 - February 2011
Job Business Development Equipco
Industry Machinery
Experience
Equipco   March 2011 - Present
trg Customer Solutions   July 2010 - February 2011
trg Customer Solutions   August 2009 - August 2010
Virgin America  April 2008 - March 2009
First Collateral Services, a Citi Company   May 2005 - October 2007
First Collateral Services  May 2004 - May 2005
State of Colorado, Division of Wildlife   January 2002 - May 2003

Skills
Customer Service, Instructional Design, Team Building, Microsoft Office, Access, Marketing Communications, New Business Development, Management, Process Improvement, Project Management, Sales, Team Leadership, Training, Business Development, CRM, Leadership Development, Customer Satisfaction

Education
California State University-East Bay   2006 — 2007
Certificate of Online Learning and Teaching

Colorado State University   1995 — 2000
BS, Natural Resources/Forestry

Baldwin High School   1987 — 1993

Josh Botts Josh Botts Hampton, Virginia Details
Josh Botts's TRG Customer Solutions Experience July 2012 - May 2013
Job SLDCADA Tier II Help Desk at CSC
Industry Information Technology and Services
Experience
CSC  May 2013 - Present
TRG Customer Solutions   July 2012 - May 2013
Tech Plus PC Services   April 2012 - June 2012
Busch Gardens  February 2010 - June 2012
ECPI College of Technology  October 2010 - November 2010
WIS International  December 2009 - February 2010
Thompson Consulting Engineers  May 2006 - January 2010
Gibbs & Cox, Inc.   December 2005 - May 2006
Marinette Marine Corporation  November 2005 - December 2005
Northrop Grumman Corporation  2000 - 2005

Skills
CompTIA Network+, CompTIA A+ Certification, OSI Model, Routing Protocols, Inventory Management, Microsoft Office, Windows, Operating Systems, Customer Service, VLAN, Unix Administration, Troubleshooting, PowerPoint, Excel, Access, Word, Problem Solving, HTML, AutoCAD, Web Design, Active Directory, Network Security, Computer Hardware, Laptops, Software Installation, Technical Support, Help Desk Support, Windows XP, OS X, Wireless Networking, Windows Server, Microsoft Excel, Microsoft Word, A+ Certified, Network Administration, Microsoft Office 2007, Windows 7, Hardware Support, SharePoint

Education
ECPI College of Technology   2005 — 2011
Bachelor of Science, Network Security

ECPI College of Technology   2009 — 2011
Associates, Network Security

Thomas Nelson Community College   1997 — 2002
Associates, Drafting & Design

Natalie Stanley Natalie Stanley Hampton, Virginia Details
Natalie Stanley's TRG Customer Solutions Experience August 2012 - December 2012
Job Staffing & Recruiting
Industry Human Resources
Experience
Alcoa Howmet Castings  September 2015 - Present
Newport News Behavioral Health Center  August 2014 - Present
OfficeTeam, Norfolk, Virginia   January 2014 - July 2014
Reliance Staffing & Recruiting  December 2012 - July 2013
TRG Customer Solutions   August 2012 - December 2012
Jencare  September 2011 - June 2012
Robert Half International/Sales   August 2010 - November 2011
Select Staffing  January 2009 - April 2010

Skills
CRM, Recruiting, Applicant Tracking..., Technical Recruiting, Talent Acquisition, Internet Recruiting, Temporary Staffing, Onboarding, College Recruiting, Staffing Services, Screening Resumes, Temporary Placement, Contract Recruitment, Reference Checking, Sourcing, Human Resources, Interviews, New Hire Orientations, Payroll, Leadership, Employee Relations, Customer Service, Data Entry, Medical Records, New Hire Training, Performance Appraisal, Office Administration, Receptionist Duties, Appointment Scheduling, Insurance Verification, Job Coaching, Phone Etiquette, Office Management, Marketing Strategy

Education
Bryant & Stratton College - Hampton, Virginia   2012 — 2015
Applied Associate of Science Human Resources, Human Resource Specialist, 3.50

Bryant & Stratton College - Virginia Beach   2011 — 2015
Associate of Science (AS), Human Resources Management and Services

Nicole Waddell Nicole Waddell Pulaski, Pennsylvania Details
Nicole Waddell's TRG Customer Solutions Experience July 2006 - June 2008
Job Public Relations at Greenwood Hubbard Chevy
Industry Public Relations and Communications
Experience
Oncology Nursing Society  June 2014 - November 2014
Atlas Energy, Inc.   October 2013 - January 2014
VXI Global Solutions, Inc  July 2008 - April 2013
VXI Global Solutions, Inc  December 2008 - December 2009
VXI Global Solutions, Inc  July 2008 - December 2008
TRG Customer Solutions   July 2006 - June 2008

Skills
Sales, Customer Experience, Call Center, BPO, Workforce Management, Customer Satisfaction, Microsoft Office, Events Coordination, Office Administration, Graphic Design, Inventory Management, Team Leadership, Employee Recognition, Employee Relations, Employee Administration, Onboarding, Avaya, Call Centers, Management, Leadership, Customer Retention, Executive Office..., Executive Support, Scheduling Management, Display Advertising, Social Media Marketing, Invoicing, Expense Management, Expense Reports, Meeting Scheduling, Oil & Gas Industry, Oil & Gas Exploration, Customer Service, Process Improvement, Training, Telecommunications, CRM, Avaya Technologies, Call Center Development, Vendor Management

Education
Penn State University   2006 — 2008
Information Technology

Community College of Beaver County   2005 — 2006
Business Administration and Management, General

Regis W. Faherty Regis W. Faherty Greater Pittsburgh Area Details
Regis W. Faherty's TRG Customer Solutions Experience 2010 - 2012
Job Consummate Master of Communications and Business Operations
Industry Management Consulting
Experience
CBS Personnel Services, LLC   December 2014 - Present
ARAMARK  2013 - Present
CBS Personnel Services, LLC   October 2013 - October 2014
TRG CUSTOMER SOLUTIONS   2010 - 2012
TOWNEDGE INC., & F-STAR INC.   2006 - 2009
PGH Marketing   May 2007 - September 2008
SONY  1997 - 2006

Skills
Leadership Management, Public Speaking, Public Relations, Training, Business Development, Business, Market Research, Marketing Strategy, Marketing Communications, Mentoring, Mentoring Of Staff, Project Manager..., Project Management, Project Planning, Six Sigma, Customer Service, Grant Writing, Higher Education, ISO, Inspection, Kaizen, Microsoft Office, New Business Development, Office Management, Problem Solving, Problem Analysis, Quality Assurance, Quality Control, Quality Auditing, Quality Management, Recruiting, Youth Mentoring, Interview Preparation, Interviews, Decision Analysis, Entrepreneurship, Continuous Improvement, Human Resources, Marketing, Sales

Education
Point Park University   2006 — 2010
Master of Arts (M.A.), Organizational Leadership Management

Point Park University
Bachelor of Science (B.S.), Integrated Marketing Communications

Community College of Allegheny County
Associate of Science (A.S.), Pre-Pharmacy Studies

Mike Haskins Mike Haskins San Diego, California Details
Mike Haskins's TRG Customer Solutions Experience November 2010 - September 2012
Job Urban missions pastor & professional youth worker
Industry Religious Institutions
Experience
New Vision Christian Fellowship   May 2012 - Present
TRG Customer Solutions   November 2010 - September 2012
TRG Customer Solutions   November 2010 - July 2011
Leadership Link, Inc.   January 2010 - September 2010
Redmond Christian Church   July 2005 - August 2009
Reynolds School District  2002 - 2005
Embassy Suites PDX   August 2000 - September 2001
Harvest Christian Church   August 1995 - January 2000
New Alternatives, Inc.   January 1995 - August 1998
Community Christian Church, San Diego   1993 - 1995

Skills
Leadership Development, Community Outreach, Nonprofits, Coaching, Public Speaking, Youth Ministry, Conflict Resolution, Event Planning, Teaching, Motivational Speaking, Volunteer Management, Program Management, Program Development, Team Building, Fundraising, Administration, Management, Policy, Missions, Church Events, Religion, Discipleship, Spiritual Direction, Preaching, Theology, Pastoral Care, Customer Satisfaction, Social Media Marketing, Social Networking, Biblical Studies, Team Leadership, Strategic Planning, Staff Development, Mac OS, Microsoft Office

Education
Hope International University   1987 — 1995
BS, Diversified (Associate) Ministries

chet judycki chet judycki Portland, Oregon Area Details
chet judycki's TRG Customer Solutions Experience September 2011 - Present
Job Technical Advisor at TRG Customer Solutions
Industry Telecommunications
Experience
TRG Customer Solutions   September 2011 - Present
Army National Guard  March 2009 - Present
Crook County Patrol Services LLC   July 2011 - November 2011

Education
Eagle Gate College-Salt Lake City   2008 — 2009
Medical Terminology, ECC, First Aid

Quentin Wilkins Quentin Wilkins Huntington, West Virginia Area Details
Quentin Wilkins's TRG Customer Solutions Experience November 2011 - Present
Job Technical Support Associate at TRG Customer Solutions
Industry Outsourcing/Offshoring
Experience
TRG Customer Solutions   November 2011 - Present
Giovanni's Pizza of Dorton, L.L.C.   August 2010 - October 2011
Amazon  November 2005 - October 2009

Skills
Public Speaking, Presenter, Microsoft Office

Education
Marshall University   1998 — 2001
3 Years toward a B.S., Journalism and Mass Communication

Charles Kenwright Charles Kenwright Toronto, Canada Area Details
Charles Kenwright's TRG Customer Solutions Experience 2008 - 2010
Job Customer Contact Manager at BMO Financial Group
Industry Banking
Experience
BMO Financial Group  2011 - Present
BMO Financial Group  2011 - Present
TRG Customer Solutions   2008 - 2010
TRG Customer Solutions   2003 - 2008

Education
Brock University   1997 — 2002

Shanequa Lassiter Shanequa Lassiter Newport News, Virginia Details
Shanequa Lassiter's TRG Customer Solutions Experience August 2006 - January 2007
Job Associate
Industry Food & Beverages
Experience
Surge365 Travel   January 2015 - Present
Goodwill industries of central virginia  December 2014 - Present
Mayvenn  October 2014 - Present
Unemployeed looking for opportunity  May 2011 - Present
Paragon theathers   May 2014 - January 2015
Williamsburg Plantation   February 2013 - April 2013
Currently in the job market  May 2011 - August 2012
Comfront Zone   2010 - 2011
TRG Customer Solutions   August 2006 - January 2007
Perdue Farms  June 2000 - June 2001

Skills
Customer Experience, Computer Science, Cashiering, Meeting Maker, Customer Service, machine opartor, Microsoft Office, Microsoft Excel, Microsoft Word, Cash Handling Experience, Making Coffee, Waitressing, Taking Orders, Telephone Manner, Customer Satisfaction, Teamwork, Telephone Skills, Data Entry, Call Centers, People Skills, Friendly Personality, Phone Etiquette, Food Service, Microsoft Office 2007, Social Networking, Public Speaking, Event Planning, PowerPoint, Team Building, Sales

Education
Centura College-Newport News   2008 — 2010
AOS, Computer Network Mangement

Hertford County High School   1992 — 1996
HS Dipolma, NA

Justin McCombs Justin McCombs Greater Nashville Area Details
Justin McCombs's TRG Customer Solutions Experience May 2012 - January 2013
Job User Support Specialist at Genesco
Industry Information Technology and Services
Experience
Genesco  August 2015 - Present
Advanced Technology Services  February 2015 - July 2015
Advanced Technology Services  January 2013 - February 2015
TRG Customer Solutions   May 2012 - January 2013
US Bank  May 2011 - May 2012
Miromar lakes beach club   October 2008 - March 2010
Tag enterprises   February 2007 - May 2008

Skills
Sales, Customer Service, Banking, Credit, Leadership, Team Leadership, Team Building, Strategic Planning, Insurance, Microsoft Office, Budgets, Marketing, Microsoft Word, PowerPoint, Change Management, Dell Computers, Microsoft SQL Server, Information Technology

Education
Columbia State Community College   2008 — 2015
As, Business

Edison Community College   2008 — 2009
Associate's degree, Business Administration and Management, General

Ali Crews Jr. Ali Crews Jr. Philadelphia, Pennsylvania Details
Ali Crews Jr.'s TRG Customer Solutions Experience October 2011 - August 2012
Job Universal Banker with Santander Bank
Industry Banking
Experience
Santander Bank, N.A.   August 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc.   September 2014 - May 2015
Starwood Hotels & Resorts Worldwide, Inc.   August 2013 - September 2014
Hersha Hospitality  March 2013 - August 2013
TRG Customer Solutions   October 2011 - August 2012

Skills
Customer Service, Microsoft Office, Management, PowerPoint, Leadership, Microsoft Excel, Coaching, Microsoft Word, Social Media, Event Planning, Supervisory Skills, Public Speaking, Research, Call Centers, Social Media Marketing, Social Networking, Public Relations, Workforce Management, Marketing Strategy, Program Management, Conflict Resolution, Bartending, Cooking, Food Safety, Food Safety Management..., Food Service Sanitation, Rooms Division, Rooms Division..., Hospitality, Front Office, Training, Hotels, Hospitality Industry, Sales, Customer Satisfaction, Food, Teamwork

Education
Indiana University of Pennsylvania   2006 — 2011
Bachelor of Science (BS), Hospitality Administration/Management

Khurram Qureshi, PMP, ITIL Khurram Qureshi, PMP, ITIL Toronto, Canada Area Details
Khurram Qureshi, PMP, ITIL's TRG Customer Solutions Experience May 2004 - February 2006
Job Senior Project Manager
Industry Information Technology and Services
Experience
Ontario Ministry of Transportation  March 2015 - Present
Greater Toronto Airports Authority  February 2014 - March 2015
Metrolinx  April 2011 - February 2014
Canadian Tire  July 2009 - April 2011
NetSol Technologies Inc.  May 2007 - July 2009
Ovex Technologies   February 2006 - March 2007
TRG Customer Solutions   May 2004 - February 2006
Concentra Integrated Services  March 2002 - March 2004
Genuity Inc.  April 2000 - March 2002
Avesta Computer Services  1998 - 2000

Skills
IT Management, IT Operations, Problem Solving, Budgeting, Team Building, MS Project, SharePoint, Project Planning, Integration, BPO, Vendor Management, Software Project..., PMP, Business Process, IT Governance, Governance, Management, Budgets, Disaster Recovery, CRM, Program Management, Project Management, Analysis, Strategy, Microsoft Project, Leadership, Requirements Analysis, SDLC, Business Analysis, Information Technology, Team Leadership, Team Management, Visio, Change Management, Infrastructure, Databases, Microsoft SQL Server

Education
Southern New Hampshire University   2002 — 2003
MS

City University of New York-College of Staten Island   1992 — 1995
BS

Pak-AIMS   1990 — 1992
BS

Robert McGinnis Robert McGinnis Pittsburgh, Pennsylvania Details
Robert McGinnis's TRG Customer Solutions Experience August 2009 - April 2010
Job Administrative Assistant for HTI Buying Group
Industry Human Resources
Experience
HTI Buying Group   May 2015 - Present
Pittsburgh Fashion Story PFQ   September 2008 - Present
Susan Stefko Photography   October 2010 - May 2015
Exposure Photography   2011 - 2012
TRG Customer Solutions   August 2009 - April 2010
American Eagle Outfitters  March 2006 - May 2007

Skills
Word, PowerPoint, Excel, Customer Service, Microsoft Word, Microsoft Excel, Microsoft Office, Facebook, Event Planning, Retail, Leadership, Photoshop, Phone Skills, Time Management, File Management, Management

Education
The University of Pittsburgh   2012 — 2015
Bachelors of Science, Business Administration, General Mangement

Community College of Allegheny County   2010 — 2012
Honors Diploma, Global Studies, GPA - 3.4

The Art Institute Of Pitttsburgh   2008 — 2009
BS, Fashion and Retail Management

Canon McMillan
High School Diploma

Carvis Cathey Carvis Cathey San Antonio, Texas Details
Carvis Cathey's TRG Customer Solutions Experience August 2012 - June 2014
Job Customer Advocate
Industry Professional Training & Coaching
Experience
IBEX Global  May 2015 - Present
EnergyLogic  June 2014 - April 2015
TRG Customer Solutions   August 2012 - June 2014
Imasen Bucyrus Technology   February 2012 - November 2012
TS3 Technology, Inc.   March 2011 - August 2011
TS3 Technology, Inc.   2010 - 2011
TS3 Technology, Inc.   2007 - 2010
TS3 Technology, Inc.   2005 - 2007
Target  October 1999 - January 2004

Skills
Lean Manufacturing, Manufacturing, Continuous Improvement, Six Sigma, Program Management, Electronics, Product Development, ISO, Quality System, Customer Service, Quality Management, Quality Assurance, Team Leadership, 5S, Management, Root Cause Analysis, Testing

Education
WGU Tennessee   2014 — 2017
Bachelor's - Business Administration, Management

Kiesha J. Carroll Kiesha J. Carroll Washington D.C. Metro Area Details
Kiesha J. Carroll's TRG Customer Solutions Experience 2010 - 2010
Job Owner at Mosaic Art Studios
Industry Arts and Crafts
Experience
Mosaic Art Studios   January 2015 - Present
Work It Sis!   December 2010 - Present
Soul Purpose  October 2008 - Present
Toyota of Bowie  May 2011 - September 2011
TRG Customer Solutions   2010 - 2010
Northern Virginia Temporaries  April 2006 - May 2006
Michaels Stores, Inc  November 2002 - August 2004
Young Rembrandts  February 2004 - June 2004
The Mosaic Center   January 2001 - January 2002
Oakland County Health Division  January 2001 - December 2001

Skills
Fundraising, Marketing, Customer Service, Training, Event Planning, Non-profits, Coaching, Social Networking, Public Speaking, Leadership, Entrepreneurship, Nonprofits, Sales, Marketing Strategy, Budgets, Small Business, Program Management, Social Media Marketing, Social Media, Management, Leadership Development, Public Relations

Education
Howard University   1989 — 1992
Art Management; Art History

Berlyn Noland Berlyn Noland Greater Detroit Area Details
Berlyn Noland's TRG Customer Solutions Experience January 2012 - August 2012
Job Customer Service Representative
Industry Telecommunications
Experience
Park West Gallery  June 2015 - Present
Prospect Airport Services, Inc.   January 2015 - June 2015
Great Staff Solutions   June 2014 - November 2014
Novo 1  August 2013 - March 2014
Adecco Staffing, USA  February 2013 - June 2013
Adecco Staffing, USA  October 2012 - January 2013
Trg Customer Solutions   January 2012 - August 2012

Skills
Customer Service, Data Entry, Technical Support, Microsoft Office, Microsoft Excel, Microsoft Word, Call Centers, Customer Satisfaction, Time Management, Outlook, Troubleshooting, Account Management, Social Networking, Sales, Telephone Skills, Problem Solving, Administrative..., Research

Education
Baker College of Allen Park   2014 — 2017
Associate of Science (AS), Computer and Information Sciences and Support Services

Edsel Ford High School   2007 — 2011
High School Diploma

Elzie Willis Elzie Willis Greater Los Angeles Area Details
Elzie Willis's TRG Customer Solutions Experience 2008 - 2010
Job Willis Group/WFG Business Development
Industry Financial Services
Experience
The Willis Group / World Financial   October 2013 - Present
The WillisGroup / World Financial   January 2012 - Present
Syntech Group   March 2013 - April 2013
Institute of Reading Development  January 2013 - March 2013
Playground Enterprises   August 2010 - October 2012
TRG Customer Solutions   2008 - 2010
Priority Personnel, Inc.   April 2008 - August 2008
Kimco Staffing Services   September 2006 - March 2008
Five Star Investment Group   July 2003 - September 2006
Telcom Services Inc   March 1996 - June 2003

Skills
Office Administration, General Office Duties, Interviewing, telesales, Computer Graphics, Computer Hardware..., Computer Repair, Computer Maintenance, Software Installation, Information Technology, Sales, Hardware Support, Call Centers, Telephone Skills, Computer Hardware, Customer Support, Technical Support, Recruiting, Microsoft Excel, Inventory Management, Windows 7, Operating Systems, Hardware, Training, Network Security, Analysis, Help Desk Support, System Administration, Windows XP, Printers, Customer Service, Management, Microsoft Office, Human Resources, Microsoft Word, Team Building, Windows, Customer Satisfaction, PowerPoint, Interviews

Education
DeVry University   2012 — 2015
N/A, Network and Communications Management, 3.25

Platt College-Ontario   2006 — 2007
Associate's degree, Graphic Design

Platt College-Ontario   2003 — 2004
Information Technology

Carson High   1982 — 1985
Diploma

Jason Camidge Jason Camidge Saint Albans, West Virginia Details
Jason Camidge's TRG Customer Solutions Experience August 2008 - Present
Job Supervisor at TRG Customer Solutions
Industry Outsourcing/Offshoring
Experience
TRG Customer Solutions   August 2008 - Present
TRG Customer Solutions   August 2008 - Present
DialAmerica  November 2005 - August 2008
Telespectrum  November 2001 - October 2005

Skills
Marketing Communications, PC building, Computer Hardware, Hardware Installation, Supervisory Skills, Home Health Agencies, Cisco Technologies, Wireless Networking, Operations Management, Sales Management, Employee Training, Training & Development, Computer Repair, Computer Maintenance, Email Management, Email Clients, Web Content, Web Project Management, Customer Service, Management, Team Management, Leadership, Training, Microsoft Excel, Team Leadership, Customer Satisfaction, Process Improvement

Education
Fordham University   2000 — 2001
Bachelor's degree, Computer Science, Second Year

American Bartenders   1998 — 1998
Mixologist, Bartending/Bartender, Graduate

Franklin Learning Center   1994 — 1998
High School, General/PC Tech, 12

Natnael Ume Natnael Ume Charlotte, North Carolina Details
Natnael Ume's TRG Customer Solutions Experience November 2009 - January 2013
Job Environmental/Civil Engineer
Industry Civil Engineering
Experience
CH2M HILL  February 2013 - Present
TRG Customer Solutions   November 2009 - January 2013
GTZ  February 2005 - March 2009
HWL General Contractor   September 2001 - December 2004

Skills
Water Supply, Environmental..., Project Management, Water, MS Project, Project Planning, Wastewater Treatment, Water Resources, Hydrology, Program Management, Contract Management, Microsoft Office, AutoCAD, Environmental Impact..., Environmental..., Environmental Compliance, Remediation, Construction, Budgets, Civil Engineering

Education
Marshall University   2010 — 2012
M.S.E, Environmental Engineering

Mekelle University   1996 — 2001
B.Sc., Civil Engineering

Eric Winger Eric Winger Greater Philadelphia Area Details
Eric Winger's TRG Customer Solutions Experience May 2005 - August 2008
Job BioDecontamination Supervisor/Project Manager at Bioquell, Inc (USA) in Horsham, PA
Industry Biotechnology
Experience
Bioquell Inc (USA)   February 2014 - Present
Seneca Medical Center   February 2012 - February 2014
Pathways Adolescent Center   March 2011 - November 2011
Grandview Estates Furniture   December 2009 - March 2011
TRG Customer Solutions   May 2005 - August 2008

Skills
Public Speaking, Community Outreach, Program Development, Youth Development, Volunteer Management, Teaching, Leadership Development, Grant Writing, Fitness, Coaching, Youth Mentoring, Fitness Training, Personal Training, Staff Development, Strength Training, Cpr Certified

Education
Clarion University of Pennsylvania   2006 — 2009
Bachelors of Science, Biology

Penn State - Erie, The Behrend College   2004 — 2006

Dan Majernik Dan Majernik Johnstown, Pennsylvania Area Details
Dan Majernik's TRG Customer Solutions Experience February 1993 - April 2010
Job Employee Benefits Specialist at Strategic Employee Benefit Services
Industry Telecommunications
Experience
Strategic Employee Benefit Services  March 2015 - Present
Highmark  November 2011 - February 2015
Face 2 Face Sales Solutions   2003 - November 2011
TRG Customer Solutions   February 1993 - April 2010
TRG  1993 - April 2010

Skills
Call Center, BPO, Outsourcing, Account Management, Business Analysis, Business Development, Business Intelligence, Business Process, Business Process..., Cross-functional Team..., Customer Satisfaction, Leadership, Offshoring, Strategic Partnerships, Team Building, Training, Time Management, Call Centers, Performance Management, Team Management, Vendor Management, Recruiting, Customer Experience, Management, Process Improvement, Sales Operations, Direct Sales, Program Management, Executive Management, Service Delivery, Lead Generation, Customer Retention, Telecommunications, Quality Assurance, CRM, Team Leadership, Coaching, Change Management, Financial Services, Operations Management, Customer Service, Sales Management, Process Management, Inbound Marketing, Project Management, Human Resources, Sales Process, Strategy, Talent Acquisition, Relationship Management

Education
Indiana University of Pennsylvania   1993 — 1999
BS, Respiratory Therapy

Sacred Heart Taftville

West Mifflin

West Mifflin

victoria slade victoria slade Chesapeake, Virginia Details
victoria slade's TRG Customer Solutions Experience April 2008 - October 2009
Job Health, Wellness and Fitness Professional
Industry Health, Wellness and Fitness
Experience
Jenny Craig  September 2010 - June 2012
DePaul Medical Center  February 2012 - May 2012
QVC Inc  August 2009 - July 2010
TRG Customer Solutions   April 2008 - October 2009
Bottom Dollar Food  July 2007 - July 2008

Skills
Medical Office..., Medical Billing and..., Medical Records..., Typing, Bookkeeping, Filing, Patient Scheduling, Microsoft Office Suite, Patient Education, HIPPA & JCAHO, Electronic Health..., Medisoft, Anatomy & Physiology, Pathophysiology

Education
Fortis College   2010 — 2012
Associate’s Degree, Occupational Science

Heritage High School   2003 — 2007
High School Diploma

Bryan Botsko Bryan Botsko Pittsburgh, Pennsylvania Details
Bryan Botsko's TRG Customer Solutions Experience April 2009 - August 2009
Job Sales at Rosedale
Industry Education Management
Experience
Rosedale   September 2009 - Present
Rosedale Technical Institute  September 2009 - Present
TRG Customer Solutions   April 2009 - August 2009
Jim Borbeau Land Services Inc   February 2008 - January 2009
Argosy University, EDMC   December 2006 - January 2008
Home Funds Direct  June 2005 - November 2006
Forbes Financial Group, LLC   July 2003 - May 2005
1st Vanguard Mortgage Co   January 2002 - June 2003

Education
Duquesne University   1996 — 2000
Ba, Psychology

Beaver high   1991 — 1995

Duquesne University
B.A, Psychology and Biology

Tarun P. Singh Tarun P. Singh Greater New York City Area Details
Tarun P. Singh's TRG Customer Solutions Experience May 2009 - August 2009
Job Chief Marketing Officer | Campus Protein
Industry Health, Wellness and Fitness
Experience
Campus Protein  May 2010 - Present
Kappa Sigma Fraternity  September 2010 - December 2011
Vangaurd Funding   January 2008 - September 2009
TRG Customer Solutions   May 2009 - August 2009

Skills
Marketing, Direct Marketing, Sales, Facebook, Digital Media, Entrepreneurship, Marketing Strategy, Sales Management, Social Networking, Sales Operations, Management, Photoshop, Strategy, Customer Service, Advertising, Microsoft Word, Social Media, Blogging, Public Speaking, Social Media Marketing, Microsoft Office, Budgets

Education
Boston University   2008 — 2012
BA, International Relations in Business and Economics

Heidi Cromwell Heidi Cromwell Bend, Oregon Details
Heidi Cromwell's TRG Customer Solutions Experience January 2006 - September 2009
Job Coding Auditor at Bend Memorial Clinic
Industry Hospital & Health Care
Experience
Bend Memorial Clinic  October 2014 - Present
Heidi Cromwell Medical Billing and Coding   March 2014 - September 2014
Hudson Medical Services   December 2013 - January 2014
New Priorities Family Services   October 2013 - November 2013
Mosaic Medical  July 2013 - July 2013
Mosaic Medical  June 2013 - June 2013
Mid-Columbia Medical Center  June 2012 - June 2012
TRG Customer Solutions   January 2006 - September 2009
Walmart  March 1997 - September 2005

Skills
Editing, Team Building, Accounting, Social Media, Event Planning, Project Management, Event Management, Project Planning, Teamwork, Microsoft Excel, Microsoft Word, Outlook, Customer Oriented, Medical Transcription, Medical Coding, ICD-9, CPT, Medical Billing, HIPAA, Release of Information, Numeric Filing, Medical Records, EMR, Medical Terminology, Healthcare Information..., Healthcare, Customer Satisfaction, Medisoft, Cpr Certified, Data Entry, EHR, Multi-line Phone, ICD-9-CM, Epic Systems, Appointment Scheduling, Certified Coding..., Invoicing, Fax, Telephone Skills, Filing, CPR Certified

Education
Central Oregon Community College   2010 — 2013
AAS, Health Information/Medical Records Technology/Technician

John Veino John Veino Jacksonville, Florida Area Details
John Veino's TRG Customer Solutions Experience February 2009 - August 2012
Job CIO at Total Military Management
Industry Information Technology and Services
Experience
Total Military Management  February 2015 - Present
The Scarlett Group  September 2012 - January 2015
TRG Customer Solutions   February 2009 - August 2012
The Scarlett Group  April 2008 - February 2009
Convergys Corporation  2005 - 2008
Convergys  February 1999 - 2005

Skills
Disaster Recovery, BPO, Call Center, Outsourcing, Workforce Management, Vendor Management, Contact Centers, Telecommunications, Offshoring, VoIP, IVR, Business Continuity, Service Delivery, ITIL, Information Technology, Project Management, CTI, Data Center, ACD, IT Management, Enterprise Software, Call Centers, IT Operations, Leadership, Program Management, Integration, CRM, Avaya, Managed Services, Infrastructure, Professional Services, WAN, Sla, Solution Architecture, System Deployment, Cisco Technologies, IT Service Management, Technical Support, Pre-sales, Security, Telephony, Unified Communications, Network Design, Virtualization, Switches, VPN, Network Architecture, SIP, Servers, Network Security

Education
Daytona Beach Community College   1968 — 1970
AS-Electronics, Telecommunications

Daytona State College   1968 — 1970
AS Electronics, Electrical and Electronics Engineering

Christopher Archuleta Christopher Archuleta Montrose, Colorado Details
Christopher Archuleta's TRG Customer Solutions Experience November 2010 - May 2012
Job art
Industry Graphic Design
Experience
TRG Customer Solutions   November 2010 - May 2012
Auto Zone  2012 - 2012

Skills
Landscaping, Graphic Design, Illustrator, Layout, WordPress, User Experience, User Experience Design, Web Development

Education
Internaional Academy of technology and design   2010 — 2011
Graphic Design

International Academy of Design and Technology-Tampa   2010 — 2011
Graphic Design

Robert Rippeth Robert Rippeth Oceana, West Virginia Details
Robert Rippeth's TRG Customer Solutions Experience 2010 - 2011
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
TRG Customer Solutions   2010 - 2011
Mountain Heart   March 2010 - June 2010

Skills
Customer Service, Graphic Design, Level 3 Support, Technical Support, Microsoft Office, Microsoft Word, Microsoft Publisher, PowerPoint, Photoshop, Clerical Work, Typing, Sales, Reports, Group Instruction, Training, Troubleshooting, Transportation, Billing Systems, Research, Market Research

Education
Art Institute of Pittsburgh   2008 — 2009

Iaeger High School   2002 — 2005
General Diploma, Fine Arts and Humanities

Al Franklin Al Franklin Greater Pittsburgh Area Details
Al Franklin's TRG Customer Solutions Experience January 2006 - Present
Job Sales Associate at Alpha & Omega Wheels
Industry Outsourcing/Offshoring
Experience
Alpha & Omega Wheels   July 2011 - Present
TRG Customer Solutions   January 2006 - Present
BigCixEntertainment   December 1995 - Present

Education
Cleveland State University   2001 — 2002
BS, Accounting

Community College of Beaver County   1996 — 1997
Associates, Business Administration

Gary R. Tyler Gary R. Tyler Washington D.C. Metro Area Details
Gary R. Tyler's TRG Customer Solutions Experience March 2008 - July 2008
Job Acquisition Program Management/Master Scheduler & Planner at ECS Federal, Inc.
Industry Management Consulting
Experience
ECS Federal, Inc.   October 2014 - Present
Kilderkin Group  June 2014 - October 2014
Jacobs Technology  March 2013 - June 2014
Jacobs Technology  July 2012 - June 2014
The Tyler Group   August 2008 - March 2014
Jacobs Technology  March 2011 - July 2012
The Sawyer School  March 2009 - March 2011
TRG Customer Solutions   March 2008 - July 2008
Health Loyalty Systems   November 2005 - March 2008
Aflac  October 2006 - January 2008

Skills
Access, Process Improvement, Negotiation, Public Speaking, Contract Negotiation, Recruiting, Customer Service, Project Management, Coaching, Program Management, Logistics Management, Military Logistics, IT systems development, Business Development, Marketing, Strategic Planning, Operations Management, Proposal Writing, Government Proposals, Government Project..., Cost Management, Team Building, Integration, Earned Value Management, Project Planning, DoD, Cross-functional Team..., Procurement, Government, Risk Management, Management, Business Intelligence, Training, MS Project, Logistics, Budgets, Strategy, Software Documentation, Management Consulting, Microsoft Project

Education
Keller Graduate School of Management of DeVry University   2009 — 2010
Graduate Certificate, Program Management

Keller Graduate School of Management of DeVry University   2008 — 2010
MS, Human Resources Management, 3.7

Keller Graduate School of Management of DeVry University   2005 — 2007
MBA, Finance/Human Resources, 3.4

Penn State University   1971 — 1975
BS, Accounting

Calvert Hall College Prep   1968 — 1971
HS Diploma, College Prep

Brittany Karickhoff Brittany Karickhoff Elkins, West Virginia Details
Brittany Karickhoff's TRG Customer Solutions Experience August 2010 - Present
Job National HR Recruiter at TRG Customer Solutions
Industry Outsourcing/Offshoring
Experience
TRG Customer Solutions   August 2010 - Present

Education
Fairmont State University   2005 — 2010
MBA, Human Resources

Sara Segebre Sara Segebre Miami/Fort Lauderdale Area Details
Sara Segebre's TRG Customer Solutions Experience September 2009 - November 2009
Job College Admissions Consultant
Industry Marketing and Advertising
Experience
Career and Educational Options   November 2009 - Present
TRG Customer Solutions   September 2009 - November 2009
Staffing Solutions Network   January 2005 - January 2009

Education
Trinity International University   1998 — 2002
BA, Communications/Cross-Cultural Studies

Palm Beach Atlantic University   1998 — 1999
Organizational Management

Bethel University   1996 — 1997
BA, Organizational Management

Bethany College   1991 — 1996
Bachelors, Cross-Cultural Studies/Theology

Kyler Law Kyler Law Bend, Oregon Details
Kyler Law's TRG Customer Solutions Experience August 2011 - August 2011
Job Sr. Sales Consultant at OfficeDepot
Industry Information Technology and Services
Experience
OfficeMax  May 2013 - Present
Sober Dudes   September 2012 - September 2013
Target  January 2012 - March 2012
TRG Customer Solutions   August 2011 - August 2011
VSP  April 2011 - June 2011
N/A  2000 - 2011
NAPA Auto Parts  August 2002 - February 2010
Roseville Mazda Subaru   December 2001 - March 2002
Target  March 1999 - October 2001

Skills
Troubleshooting, Technical Support, Laptops, Networking, Wireless Networking, Wireless Printing, Computer Hardware, Computer Repair, Microsoft Office..., Customer Service, Customer Satisfaction, Management, Operating Systems, XP, Windows 7, Windows 8/8.1, Windows Vista, Mac OS X, Apple Bootcamp, Linux Desktop, Windows XP

Education
Heald College   2009 — 2011
Associate in Applied Science Degree, Information Technology; Network Security

Mesa Verde High   1994 — 1998
HS Diploma, General Ed.

Dwayne Hamson Dwayne Hamson Greater Philadelphia Area Details
Dwayne Hamson's TRG Customer Solutions Experience October 2009 - January 2011
Job Manager Billing at MTPCS, LLC DBA Cellular One
Industry Telecommunications
Experience
MDT Personnel  November 2012 - Present
MTPCS, LLC DBA Cellular One  February 2011 - November 2012
TRG Customer Solutions   October 2009 - January 2011
SunCom Wireless  August 2007 - November 2008
Digicel USA   July 2006 - December 2006
Telespectrum Inc.  March 2004 - July 2006
PCS One   April 2001 - September 2002
Cingular Wireless  August 2000 - April 2001
Cell One (SBC - Southwestern Bell Communications)   November 1998 - August 2000
Comcast Cellular  December 1996 - November 1998

Skills
Telecommunications, Wireless, Vendor Management, GSM, Troubleshooting, Cellular Communications, CDMA, Management

Education
Albright College   1984 — 1988
BS, Business Marketing

DCCC   2002 — 2003
Computer Programming

pink angel pink angel San Francisco Bay Area Details
pink angel's TRG Customer Solutions Experience February 2012 - Present
Job Manager at IBEX | Global
Industry Animation
Experience
TRG Customer Solutions   February 2012 - Present
Turkey   February 2012 - Present
usa  February 2011 - Present
IBEX Global  November 1999 - Present

Skills
Customer Service, Operations Management, Management, Team Management, Microsoft Office, Team Leadership, Project Management, Customer Satisfaction, Process Improvement, Team Building, Business Analysis, Call Centers, Airlines, Training, Microsoft Excel, Vendor Management, Performance Management, Program Management, Analysis, Quality Assurance

Education
Bosphorus University

Heather Dipietrantonio Heather Dipietrantonio Greater Philadelphia Area Details
Heather Dipietrantonio's TRG Customer Solutions Experience September 2007 - June 2009
Job Project Manager, Technical Delivery
Industry Information Technology and Services
Experience
Bracket  September 2013 - Present
Core Solutions, Inc.   January 2013 - September 2013
Core Solution Inc   June 2009 - January 2013
TRG Customer Solutions   September 2007 - June 2009
TRG Customer Solutions   January 2007 - September 2007
TRG Customer Solutions   June 2004 - January 2007
TRG Customer Solutions   January 2002 - June 2004
TRG Customer Solutions   June 2001 - January 2002
PwC  July 2000 - June 2001
Devon Preparatory School  August 1997 - June 2000

Skills
Project Management, Business Analysis, SDLC, Requirements Analysis, Strategy, Software Documentation, Telecommunications, Leadership, PMO, Enterprise Software, User Acceptance Testing, Strategic Planning, Troubleshooting, Call Centers, Technical Support, Outsourcing, Vendor Management, Interviews, Team Management, Service Delivery, Software Project..., Process Improvement, Business Process..., Direct Marketing, Contact Centers, Business Process..., CRM, Analysis, Training, Testing, BPO, Call Center, Management, Offshoring, Microsoft SQL Server, Program Management, Quality Assurance, Workforce Management

Education
Cabrini College
Bachelor of Science, Marketing

Chris Hollamby Chris Hollamby Miami/Fort Lauderdale Area Details
Chris Hollamby's TRG Customer Solutions Experience May 2005 - April 2006
Job Experienced BPO Executive
Industry Outsourcing/Offshoring
Experience
Convergys  February 2012 - Present
ICT Group  January 2009 - June 2010
ICT Europe   January 2008 - January 2009
TRG iSKY   April 2006 - December 2007
TRG Customer Solutions   May 2005 - April 2006
SITEL UK   May 2000 - May 2004
Nat West  July 1983 - December 1999

Skills
Outsourcing, Management, Contact Centers, Customer Experience, Vendor Management, Strategy, BPO, Leadership, Offshoring, Operational Excellence, Call Centers, Team Management, Process Improvement, Team Leadership, Customer Satisfaction, Team Building, Operations Management, CRM, Telemarketing, Marketing, Business Process..., Customer Retention, Workforce Management, Negotiation, Business Analysis, Coaching, Performance Management, Strategic Planning, Call Center, Business Strategy, Inbound Marketing, Change Management, Account Management, Management Consulting, Telecommunications

Education
University of Manchester - Manchester Business School   1998 — 1999
BSc.(Hons); DipM;MCIM;ACIB;AIFS, Financial Services

Queen Elizabeth II College   1982 — 1983

Jill Deen Jill Deen Tampa/St. Petersburg, Florida Area Details
Jill Deen's TRG Customer Solutions Experience 2007 - 2010
Job Customer Service Manager, National Operations Center at Quest Diagnostics
Industry Insurance
Experience
Quest Diagnostics  2013 - Present
JPMorgan Chase  2010 - 2013
TRG Customer Solutions   2007 - 2010
HealthPlan Services  2006 - 2007
AIG  July 2004 - June 2006
Capital One  July 1995 - July 2003

Skills
CRM, Call Centers, Vendor Management, Process Improvement, Risk Management, Customer Service, Financial Services, Leadership, Call Center, Credit, Team Building, Budgets, Strategic Planning, Business Analysis, Marketing Strategy, Banking, Management, Change Management, Training, Customer Satisfaction, Analysis, Operations Management, Insurance, Performance Management, Coaching, Software Documentation, Recruiting, Customer Retention, Program Management, Customer Experience, Relationship Management, Team Leadership, Account Management, Cross-functional Team..., Project Management, Business Process..., Data Analysis, Sales, Business Development, Team Management, Forecasting, Leadership Development, Analytics, Executive Management, Employee Training

Education
Bucknell University
BA, Linguistics

University of South Florida
M Ed, Secondary Education (TESOL)

Christopher Ungarino Christopher Ungarino Greater Philadelphia Area Details
Christopher Ungarino's TRG Customer Solutions Experience March 2005 - March 2010
Job Chief Operating Officer at FACE2FACE SALES SOLUTIONS
Industry Outsourcing/Offshoring
Experience
FACE2FACE SALES SOLUTIONS   January 2010 - Present
TRG Customer Solutions   March 2005 - March 2010
Reese Teleservices  January 1998 - January 2005
United States Air Force  January 1979 - January 2000
Telespectrum  January 1997 - January 1998
ICT Group  January 1996 - January 1997
C-Tec Corp   January 1994 - January 1996
Grumman Space & Electronics   January 1983 - January 1993

Skills
Management, Outsourcing, Start-ups, Operations Management, Telecommunications, Call Centers, New Business Development, Mergers & Acquisitions, Sales, B2B, Marketing, Analysis

Education
Dowling College   1974 — 1982
BBA and MBA, ACCOUNTING AND FINANCE, 4.0 GPA

Dowling College
BBA N MBA, FINANCE

Mark Sarver Mark Sarver Charleston, West Virginia Area Details
Mark Sarver's TRG Customer Solutions Experience 2007 - 2008
Job Call Center Manager at Trg Insurance Services
Industry Insurance
Experience
Teleservices Direct  December 2009 - January 2011
Teleservices Direct  December 2008 - January 2011
TRG Customer Solutions   2007 - 2008

Skills
Workforce Management, Call Center, Inbound Marketing, Customer Experience

Education
Marshall University   1986 — 1992

Marshell Peter Marshell Peter San Angelo, Texas Area Details
Marshell Peter's TRG Customer Solutions Experience February 2008 - December 2008
Job Project Manager at Angelo State University
Industry Outsourcing/Offshoring
Experience
Angelo State University  October 2010 - Present
Angelo State University  January 2009 - October 2010
TRG Customer Solutions   February 2008 - December 2008
LiveOps  October 2006 - December 2007
Sitel  July 1996 - November 2006

Education
Angelo State University   1989 — 1993
BBA, Accounting and Marketing

Nick Winiewicz Nick Winiewicz Jacksonville, Florida Area Details
Nick Winiewicz's TRG Customer Solutions Experience January 2008 - Present
Job Chief Financial Officer at Donnelly Communications, Inc.
Industry Outsourcing/Offshoring
Experience
Donnelly Communications, Inc.   May 2014 - Present
TRG Customer Solutions   January 2008 - Present
Convergys Employee Care Division   2002 - 2009
Employee Care Division of Convergy   January 2006 - December 2007
Convergys  2001 - 2005
PMM&Co   1970 - 1980

Skills
Forecasting, Strategy, New Business Development, Start-ups, Budgets, Leadership, Financial Reporting, Outsourcing, Strategic Planning, Business Planning, Analysis, Business Development, Contract Negotiation, Finance, Human Resources, Six Sigma, Analytics

Education
State University of New York College at Buffalo   1980 — 1982
MBA, General Management

Canisius College
BS Accoutning, Acounting, Economics

Nicholas Shelton Nicholas Shelton Anniston, Alabama Area Details
Nicholas Shelton's TRG Customer Solutions Experience April 2009 - January 2010
Job Safety Manager at Leidos
Industry Public Safety
Experience
Leidos  October 2013 - Present
SAIC  July 2013 - October 2013
SAIC  February 2010 - July 2013
TRG Customer Solutions   April 2009 - January 2010
MPW Industrial Services  May 2008 - December 2008
SAIC  December 2006 - May 2008

Skills
OSHA Outreach Trainer, Occupational Health, Safety Management..., Hazardous Materials, EHS, Industrial Safety, Hazardous Waste..., Firefighting, Emergency Services, Risk Assessment, Investigation, First Aid, HAZWOPER, Disaster Response, Fire Safety

Education
Eastern Kentucky University   2001 — 2005
BS, Industrial Safety and Risk Management

Greg Rajchel Greg Rajchel Greater Pittsburgh Area Details
Greg Rajchel's TRG Customer Solutions Experience January 2009 - December 2011
Job SVP of North American Operations at IBEX | Global
Industry Telecommunications
Experience
IBEX Global  December 2011 - Present
TRG Customer Solutions   January 2009 - December 2011

Education
Slippery Rock University of Pennsylvania   1990 — 1994
Bachelor of Business Administration (B.B.A.)

Butler County Community College   1988 — 1990
Associate's degree, Business Administration and Management, General

Butler High School

Sherry Stiles Sherry Stiles Jacksonville, Florida Area Details
Sherry Stiles's TRG Customer Solutions Experience April 2010 - January 2011
Job Business Professional
Industry Insurance
Experience
BILO-WINN DIXIE/MERIT STAFFING   June 2015 - June 2015
FLORIDA BLUE/INCEPTURE   October 2013 - June 2014
ING/APEX   July 2013 - October 2013
ALLSTATE/KELLY SERVICES   February 2013 - June 2013
ING/KELLY SERVICES   April 2012 - January 2013
MSC Care Management  February 2011 - September 2011
TRG CUSTOMER SOLUTIONS   April 2010 - January 2011
BCBSF  2006 - 2009
Florida Combined Life Insurance Co. Inc   2002 - 2006
BCBSF  1988 - 2002

Skills
Microsoft Office, Project Management, Business Analysis, Management, Insurance, Microsoft Excel, Process Improvement

Education
Jacksonville University
Bachelor of Science, Business and General Studies

Florida Community College at Jacksonville
Associate of Arts, Business Administration/Management and Marketing Management

Jonathan Hersman Jonathan Hersman Charleston, West Virginia Area Details
Jonathan Hersman's TRG Customer Solutions Experience December 2007 - March 2009
Job Quality Control Lab Analyst at Kelly Scientific Resources
Industry Chemicals
Experience
Kelly Scientific Resources  October 2009 - Present
TRG Customer Solutions   December 2007 - March 2009
Wells Fargo Insurance Services  July 2000 - October 2008

Education
Marshall University   2009 — 2012
Graduate, Teaching

West Virginia State University   2002 — 2008
Bachelor's, Biology Pre-Med

Bruce Wolff Bruce Wolff Greater Seattle Area Details
Bruce Wolff's TRG Customer Solutions Experience 2008 - January 2013
Job CEO Chief Entertainment Officer at The Wolffs
Industry Telecommunications
Experience
The Wolffs   January 2013 - Present
TRG Customer Solutions   2008 - January 2013
Marriott International  1986 - 2006
Marriott Inflite   1983 - 1986
New York Air  1981 - 1983
The Hickory Association   1980 - 1981
Trans World Airlines  1976 - 1980
Trans World Airlines  1970 - 1976

Skills
E-commerce, International Sales, Distribution Strategies, Business Development, Business Strategy, Sales Management, Inbound Marketing, Telecommunications, Outsourcing, Call Center, Team Management, Contact Centers, Operations Management, Workforce Management, Performance Management, Team Leadership, Management, Customer Experience, Business Analysis, New Business Development, Customer Service, CRM, BPO, Competitive Analysis, Call Centers, Sales, Marketing Strategy, Leadership, Team Building, Marketing, Strategy, Account Management, Strategic Planning, Executive Management, Revenue Analysis, Budgets, Contract Negotiation, Strategic Partnerships, Training, Customer Satisfaction, Customer Retention, Vendor Management

Education
Wharton School of Business   2000 — 2005
Fellow, Business/Commerce, General

University of Missouri-Kansas City   1978 — 1980
Master of Business Administration (M.B.A.)

Lehigh University   1962 — 1967
Bachelor of Science (B.S.), Systems and Industrial Engineering

The Peddie School   1958 — 1962
High School, 12

Ryan Grubb Ryan Grubb Greater Nashville Area Details
Ryan Grubb's TRG Customer Solutions Experience April 2012 - January 2013
Job Director Business Development, The Finished Product
Industry Education Management
Experience
TRG Customer Solutions   April 2012 - January 2013
The College Network  January 2005 - April 2012

Education
Gonzaga University   2006 — 2008
M.A., Organizational Leadership/Development

University of Tennessee at Martin   1990 — 1994
B.S., Public Administration

Malu Ros Malu Ros Jacksonville, Florida Area Details
Malu Ros's TRG Customer Solutions Experience June 2008 - April 2012
Job Senior Operations Manager at U.S. Bank
Industry Outsourcing/Offshoring
Experience
U.S. Bank   April 2014 - Present
FSV Payment Systems  August 2012 - March 2014
TRG Customer Solutions   June 2008 - April 2012
neuroLanguage Corporation  September 2006 - March 2008
Convergys Corporation  April 2003 - June 2006
WHO, WPRO, Manila, Philippines   April 1992 - March 2003

Skills
Performance Management, Leadership Development, Organizational..., Call Centers, Strategy, Training, Leadership, Consulting, Change Management, Management, Recruiting, Program Management, Employee Training, CRM, Team Leadership

Education
Ateneo de Manila University
Diploma, Human Resources Development

Ateneo de Manila University, Loyola
Master of Arts, Literature

Colegio de la Inmaculada Concepcion
Bachelor of Arts, English

Linda Walker lwalker917@yahoo.com Linda Walker lwalker917@yahoo.com Charlotte, North Carolina Area Details
Linda Walker lwalker917@yahoo.com's TRG Customer Solutions Experience March 2009 - November 2010
Job Call Center Management, Client Relations
Industry Consumer Services
Experience
A. S. K. Telemarketing   April 2012 - May 2014
TRG CUSTOMER SOLUTIONS   March 2009 - November 2010
SILVER STATE HELICOPTERS, LLC   October 2005 - February 2008
ADDAX TELECOM, INC   September 2003 - June 2005
BENEFITS OF AMERICA, INC   October 2002 - July 2003
FLS-DCI, LLC   February 2002 - October 2002
EXCELL AGENT SERVICES, LLC   November 1995 - September 2001

Skills
Inbound, Customer Service, Outbound, Call Center, Customer Satisfaction, Outsourcing, Customer Experience, Customer Retention, Vendor Relations, People Management, Team Management, Coaching, Customer Relations, Team Building, Team Leadership, Leadership Development, Client Services, Inbound Marketing, Human Resources, Management, Call Centers, Program Management, Recruiting, Strategy, Leadership, Contact Centers, Interviews, Time Management, Workforce Management, Process Improvement, Vendor Management, Operations Management, Strategic Planning, Training, CRM, Account Management, Cross-functional Team..., Performance Management

Education
Bridgewater College

Northern Virginia Community College

Joshua Lansberry Joshua Lansberry Cumberland, Maryland Area Details
Joshua Lansberry's TRG Customer Solutions Experience September 2010 - Present
Job Telecommunications Professional
Industry Telecommunications
Experience
TRG Customer Solutions   September 2010 - Present
Aegis Communications  November 2004 - August 2009
Shoney's Inc  February 2004 - November 2004

Skills
Customer Service, Technical Support, Telemarketing, Quality Control, Telecommuting, Phone Etiquette, Online Support, Logo Design, Process Scheduler, Call Center

Education
Some college at Davis and Elkins College Elkins High School   2006 — 2007

Davis and Elkins College
N/A, Nursing

Libby Rojas Libby Rojas Charleston, West Virginia Area Details
Libby Rojas's TRG Customer Solutions Experience March 2011 - September 2011
Job Office Manager and Tax Specialist for HR Block
Industry Accounting
Experience
HR Block  January 2009 - Present
the Blue Parrot   June 2012 - January 2013
TRG Customer Solutions   March 2011 - September 2011
Social Security Administration  April 2010 - March 2011
YWCA  February 2001 - September 2010
Kanawha County Public Library  January 1989 - October 1998

Skills
Customer Service, Research, Microsoft Office, Public Speaking, Event Planning, Non-profits, PowerPoint, Customer Relations, Outlook, Event Management, Nonprofits, Blogging, Editing, Community Outreach, Fundraising, Newsletters, Public Relations, Social Media

Education
Marshall University   1993 — 1999
MA, Humanities-Media Studies

West Virginia State University   1989 — 1993
BS, Communications

Rice University   1986 — 1988

Sean Evers Sean Evers Redmond, Oregon Details
Sean Evers's TRG Customer Solutions Experience January 2010 - Present
Job Tier 2 Team Manager at TRG Customer Soultions
Industry Information Technology and Services
Experience
TRG Customer Soultions   August 2012 - Present
IBEX Global  December 2010 - Present
TRG Customer Solutions   January 2010 - Present
TRG Customer Solutions   September 2011 - August 2012
TRG Customer Solutions   December 2010 - August 2011
SemiSouth Laboratories Inc  June 2007 - January 2010
Jazz Semiconductor  November 2002 - March 2003
Atmel Semiconductors   1999 - 2002
Rockwell Semiconductor Systems/Conexant   June 1993 - June 1999
Rohm and Haas  February 1982 - May 1993

Skills
Team Building, Troubleshooting, Customer Satisfaction, Continuous Improvement, Coaching, Call Centers, Customer Service, Electronics, Leadership, Management, Operations Management, Manufacturing, Process Improvement, Six Sigma, Training, Program Management, Project Planning, Semiconductors, Technical Support, Cross-functional Team..., Lean Manufacturing

Education
California State University-Fullerton   1986 — 1996
BS, Human Services

Bruce Wolff Bruce Wolff Greater Seattle Area Details
Bruce Wolff's TRG Customer Solutions Experience Managing Director - SATMAPTRG - The Resource Group2009 - Present
Job Managing Director at TRG Customer Solutions
Industry Outsourcing/Offshoring
Experience
TRG Customer Solutions   Managing Director - SATMAPTRG - The Resource Group2009 - Present
US Travel  1985 - Present
Mariott International  1990 - 2000
Marriott International  1982 - 1995
Marriott International  1982 - 1995
Marriott International  1980 - 1995

Education
Lehigh University

trevor burdick trevor burdick San Marcos, Texas Details
trevor burdick's TRG Customer Solutions Experience January 2011 - August 2011
Job Computer Software Professional
Industry Computer Software
Experience
TRG Customer Solutions   January 2011 - August 2011
2008-2009  February 2005 - August 2009
2006-2008  March 2006 - August 2008
2005-2006  February 2005 - March 2006
2003-2005  August 2003 - February 2005
NCI, Inc  June 2003 - August 2003
Ensco, Inc  January 2000 - January 2002
Bridgeware Systems, Inc   January 1997 - January 2000

Education
SUNY Brockport
Degree, Information Systems

SUNY Morrisville
Associate

Oxford Academy & Central High School

Broome Community College
degree, Information Systems

Local and Regents

Deana Means Deana Means San Antonio, Texas Details
Deana Means's TRG Customer Solutions Experience March 2002 - October 2006
Job Owner: CDJ Trading Co. Overstock Jewelry Plus
Industry Consumer Services
Experience
CDJ Trading Co. Overstock Jewelry Plus   January 2012 - Present
ServiceLive   April 2010 - April 2012
VXI Global Solutions, Inc  May 2008 - December 2010
TRG Customer Solutions   March 2002 - October 2006
MCI  1998 - 2002

Skills
Workforce Management, BPO, Call Center, B2B2C, Sales Operations, Sales Management..., Sales&Marketing, Call center start-up, Call Center Development, Customer Service, Training, Business Analysis, Business Process, Vendor Management, Field Operations, Customer Experience

Education
Missouri State University

Norman Eade Norman Eade Portland, Oregon Details
Norman Eade's TRG Customer Solutions Experience March 2009 - January 2010
Job Operational Leadership ★ Customer Support & Service Management ★ Project Management & Execution
Industry Consumer Services
Experience
Xerox  September 2012 - November 2014
Harte-Hanks North America   January 2011 - September 2011
TRG Customer Solutions   March 2009 - January 2010
Hertz  2006 - 2008
LTM  2005 - 2006
Tech Support  2004 - 2005
iSKY  January 2001 - January 2003
W C Financial   January 1995 - January 2001

Skills
Management, Call Centers, Recruiting, Business Development, Human Resources, Customer Service, Coaching, Outsourcing, Program Management, E-commerce, Quality Assurance, Vendor Management, Time Management, Business Process..., Leadership, Operations Management, Training, Process Improvement, Lead Generation, Account Management, Business Process, Team Leadership, CRM

Education
Marietta College
Bachelor of Science, Engineering

Jennifer Kosack Jennifer Kosack Cumberland, Maryland Area Details
Jennifer Kosack's TRG Customer Solutions Experience August 2010 - Present
Job Consumer Services Professional
Industry Financial Services
Experience
TRG Customer Solutions   August 2010 - Present
TRG Customer Solutions   October 2010 - October 2011
Western Union  May 2008 - March 2010
Aegis Communications  January 2004 - March 2010
Aegis Communications Group, Inc  January 2004 - March 2010
Eat'n'Park Hospitality Group, Inc   July 2003 - May 2004
Parks and Recreation  January 2000 - January 2001
City of Gaithersburg  January 1996 - January 2000

Education
Davis and Elkins College   1999 — 2003
English, Psychology

Quince Orchard High School   1995 — 1999
High School Diploma

Davis and Elkins College
Psychology & English major

Duane Ross Duane Ross Boston, Massachusetts Details
Duane Ross's TRG Customer Solutions Experience January 2011 - April 2013
Job CCC Sales Director at Santander Bank, N.A.
Industry Banking
Experience
Santander Bank, N.A.   April 2013 - Present
TRG Customer Solutions   January 2011 - April 2013
Granton Marketing  October 2007 - January 2011

Skills
Program Management, BPO, Outsourcing, Call Centers, Vendor Management, Workforce Management, Service Delivery, Team Management, Contact Centers, Offshoring, Customer Experience, Operations Management, Business Analysis, CRM, Process Improvement, Management, Sla, Team Leadership, Business Process..., PMP, Customer Satisfaction, Call Center

Education
Duquesne University   1994 — 1998
BA Marketing

Chaudhry Azhar Iftikhar Chaudhry Azhar Iftikhar Syracuse, New York Details
Chaudhry Azhar Iftikhar's TRG Customer Solutions Experience November 2007 - November 2012
Job Digital Strategist
Industry Marketing and Advertising
Experience
Freelance  March 2010 - Present
Bayut.com   August 2014 - July 2015
Digital Globe Services Inc.   December 2012 - August 2014
TRG Customer Solutions   November 2007 - November 2012

Skills
Team Management, Customer Service, Sales Management, New Business Development, Budgets, Workforce Management, Customer Satisfaction, Business Analysis, Business Intelligence, Customer Retention, Business Process..., Marketing, Contact Centers, Account Management, Analysis, Sales Operations, Project Planning, Team Building, Recruiting, Business Planning, Microsoft Office, Inbound Marketing, Performance Management, Operations Management, Project Management, Telecommunications, Time Management, Process Improvement, Market Research, Talent Management, Sales, Conflict Resolution, Business Development, Team Leadership, Management, Analytics, Vendor Management, Change Management, Microsoft Excel, Customer Experience, Forecasting, KPI Dashboards, Genesys, Customer Analysis, Google Adwords..., Google Analytics, Business Strategy, Strategic Planning, Call Center, BPO

Education
Syracuse University   2015 — 2017
Master of Business Administration (MBA), Entrepreneurship/Entrepreneurial Studies

Government College University, Lahore   2007 — 2009
MSc. Entrepreneurship & SME Management, Entrepreneurship/Entrepreneurial Studies

University of the Punjab, Lahore   2004 — 2006
Bachelor of Arts (B.A.), Economics

Aitchison College, Lahore   1991 — 2001

Hira Parvez Hira Parvez Fort Worth, Texas Details
Hira Parvez's TRG Customer Solutions Experience June 2010 - May 2011
Job eBay Customer Support Executive at SPlus Technologies, LLC
Industry Marketing and Advertising
Experience
SPlus Technologies, LLC  January 2014 - June 2014
RemX Specialty Staffing  October 2013 - December 2013
EMI (Pakistan) Ltd.   November 2011 - May 2013
TRG Customer Solutions   June 2010 - May 2011
PAN ARAB RESEARCH CENTER (PARC)   June 2002 - July 2002

Skills
Time Management, Team Leadership, Team Management, Customer Service, Microsoft Office, Project Management, CRM, Market Research, Marketing Strategy, Customer Satisfaction, Recruiting, Employee Relations, Analysis, Marketing, Marketing Communications, Brand Management, Microsoft Excel, Project Planning, Management, Data Analysis, Training, Marketing Research, Team Building, Teamwork, Event Management, Public Relations, PowerPoint, Social Media Marketing, Social Networking

Education
Iqra University   2005 — 2010
Bachelors, Business Administration

Farah Mirza Farah Mirza Grapevine, Texas Details
Farah Mirza's TRG Customer Solutions Experience August 2006 - June 2007
Job Registered Nurse
Industry Hospital & Health Care
Experience
Renal Associates   June 2014 - August 2014
Sunrise Retirement Community  July 2011 - July 2013
Barnes & Noble  September 2010 - December 2011
Transparency International Pakistan   September 2009 - March 2010
ORIX Leasing Pakistan Limited   December 2008 - January 2009
TRG Customer Solutions   August 2006 - June 2007
TRG Customer Solutions   September 2005 - February 2006
BBCL (Pvt) Ltd   June 2004 - June 2005
BBCL (Pvt) Ltd   March 2004 - June 2004
St. Michael Convent School   August 2001 - August 2002

Skills
Microsoft Excel, Microsoft Office, Customer Service, Microsoft Word, Outlook, PowerPoint, Time Management, Accounting, Teamwork, Public Speaking, Retail, Sales, Event Management, Customer Satisfaction, Leadership, Fundraising, Management

Education
Western Iowa Tech Community College   2012 — 2014
Associate's Degree, Registered Nursing/Registered Nurse

Virtual University of Pakistan   2007 — 2009
Master of Business Administration (MBA), Finance, General

University of Karachi   2005 — 2006
Bachelor of Commerce (BCom), Commerce

Joshua Harner Joshua Harner Charleston, West Virginia Area Details
Joshua Harner's TRG Customer Solutions Experience November 2009 - August 2011
Job Accounting Associate at Gibbons & Kawash, A.C.
Industry Retail
Experience
Gibbons & Kawash, A.C.   September 2014 - Present
NTELOS  September 2012 - September 2014
Suddenlink Communications  April 2011 - December 2012
TRG Customer Solutions   November 2009 - August 2011
Maxim Healthcare Services  October 2008 - August 2009
Maxim Healthcare Services  July 2007 - September 2008
Chattanooga Times Free Press  February 2007 - May 2007

Skills
Sales, Sales Operations, Customer Service, Training, Selling, Team Management, Call Center, Account Management, Recruiting, Customer Satisfaction, Customer Retention, Teamwork, Budgets, Management, Leadership

Education
Liberty University   2013 — 2014
Master of Science (MS), Accounting, 3.3 GPA

Tennessee Temple University   2004 — 2007
BS, Business Administration

Jeanean Allen-Franz Jeanean Allen-Franz Harker Heights, Texas Details
Jeanean Allen-Franz's TRG Customer Solutions Experience October 2008 - November 2011
Job Technical Support specialist
Industry Information Technology and Services
Experience
TRG Customer Solutions   October 2008 - November 2011
Sprint Nextel  January 2004 - July 2008
Specialized Card Services  January 2000 - January 2001

Skills
Active Directory, Analysis, Call Centers, Cisco Technologies, Contact Centers, Customer Service, Databases, Hardware, Human Resources, Strategic Planning, Technical Support, Training, Troubleshooting, Windows, Workforce Management

Education
University of Mary Hardin-Baylor   2000 — 2002
BAS, Computer Science

Central Texas College   1998 — 2000
AAS, Information Technology

Northwest Christian University   1971 — 1973
na, Christian Education

Anthony Straw Anthony Straw Greater Pittsburgh Area Details
Anthony Straw's TRG Customer Solutions Experience October 2012 - January 2013
Job Customer Service Representative
Industry Consumer Services
Experience
n/a - currently unemployed  Duties included: inbound calls from customers calling into inquire about their health benefits.Intake RepCVS CaremarkOctober 2013 - April 2014
TRG Customer Solutions   October 2012 - January 2013
TheraCom  February 2012 - June 2012
United Health Group  February 2006 - October 2010
United Health Care  February 2005 - January 2006
Advantage Equity Services  April 2002 - June 2004
OSI Inc.  May 2001 - September 2001
Direct Response  May 2000 - June 2001
R.T. Grim Company   April 1998 - June 1999
AT&T Wireless  March 1996 - October 1997

Skills
Call Center, Data Entry, Fax, Outlook, Telephone Skills, Typing, Word, Customer Satisfaction, PowerPoint, Microsoft Office, Customer Service

Education
Goodwill of Southwestern Pa   2011 — 2012
Diploma, Administrative Office Skills Program

Community College of Allegheny County   1980 — 1984
A.S. Degree, Electronics Technology

Community College of Allegheny County   1980 — 1984
Associate's degree, Electrical and Electronics Engineering

Forbes Road Votech   1978 — 1980
Certificate, Appliance Repair

Gateway Senior High   1977 — 1980
Diploma, General Studies

Paige Tapia Paige Tapia Bend, Oregon Details
Paige Tapia's TRG Customer Solutions Experience September 2010 - April 2011
Job Business Owner at The Bridal Suite & Special Occasion
Industry Retail
Experience
The Bridal Suite & Special Occasion   August 2014 - Present
East Bend Plaza/Adobe Properties   July 2013 - Present
East Bend Plaza LLC   April 2004 - Present
Mid Oregon Personnel   April 2011 - July 2013
TRG Customer Solutions   September 2010 - April 2011
Bridges Academy  September 2007 - October 2010
Employers Overload  January 1999 - April 2001

Skills
Temporary Staffing, Human Resources, Employee Relations, Recruiting, Talent Acquisition, Performance Management, Hiring, New Hire Orientations, Job Descriptions, Performance Appraisal, Payroll, BPO, Training, Property Management, Employee Engagement, HRIS, Onboarding, Recruitment Advertising, Full-Charge Bookkeeping, Staffing Services, Interviews, Applicant Tracking..., Workforce Planning, Employee Benefits, Employee Training, Personnel Management, HR Policies, Internet Recruiting, Technical Recruiting, Sourcing, Talent Management, Conflict Resolution, Retail Sales, Purchasing, Advertising, Social Media Marketing, Successful Business...

Education
Central Oregon Community College   2011 — 2013
Business

Mt. Hood Community College and Central Oregon Community College
business studies and computer

Matthew Toro Matthew Toro Weimar, Texas Details
Matthew Toro's TRG Customer Solutions Experience June 2010 - October 2010
Job Independent Ranch hand Professional
Industry Oil & Energy
Experience
TRG Customer Solutions   June 2010 - October 2010

Skills
Customer Service, Microsoft Office, Teamwork, Microsoft Excel, Team Leadership, Time Management, Microsoft Word, Sales, PowerPoint, Operations Management, Project Planning, Leadership, Management, Team Building, Team Management, Data Entry, Windows, Budgets, Administration, Telephone Skills, Troubleshooting, Computer Repair, Access, Business Development, Analysis, Software Installation, AutoCAD, Technical Support, English, MS Project, Customer Satisfaction, Sales Management, Outlook

Education
Blinn College   2010 — 2011
None, Basic

Juan Carlos Urrea Juan Carlos Urrea Lakeland, Florida Area Details
Juan Carlos Urrea's TRG Customer Solutions Experience October 2010 - December 2010
Job Experienced Customer Service Supervisor
Industry Hospitality
Experience
Hilton Garden Inn  February 2012 - Present
Fairfield Inn  April 2011 - June 2011
TRG Customer Solutions   October 2010 - December 2010
TRG Customer Solutions   March 2010 - October 2010
TRG Customer Solutions   September 2008 - March 2010
Holiday Inn Charleston House   February 2008 - June 2008
Charleston Marriott Town Center   July 2006 - January 2008
Clinton Hotel   December 2004 - May 2006
FJP Group   June 2004 - December 2004
Sheraton Bal Habour Beach Resort   September 2003 - August 2004

Skills
Hotels, Access, Customer Service, Spanish, Inventory Management, Microsoft Excel, Microsoft Office, Outlook, Microsoft Word, Forecasting, Public Speaking, Teamwork, PowerPoint, Team Leadership, Management, Customer Satisfaction, Training, Program Management, Marketing Strategy, Hospitality, Event Management, Hospitality Industry, Hospitality Management

Education
Florida International University   1994 — 2003
Bachelors of Science, Hospitality Management

Coral Cables Senior High   1991 — 1994

Kurt Reinhart Kurt Reinhart Portland, Oregon Details
Kurt Reinhart's TRG Customer Solutions Experience April 2009 - October 2009
Job MBA Candidate, Willamette University Atkinson Graduate School of Management
Industry Higher Education
Experience
Relium Media   June 2012 - Present
Atkinson Graduate School of Management, Willamette University  August 2011 - Present
Boly Welch Recruiting   May 2008 - June 2011
TRG Customer Solutions   April 2009 - October 2009
Boston College Classics Department   January 2008 - May 2008
Boston College History Department   May 2007 - May 2008
Printing Today  May 2005 - September 2006

Skills
Strategic Planning, Qualitative Market..., Interpretive Planning, Brand Development, Research, Teamwork, Databases, Event Planning, Public Speaking, Data Analysis, Customer Service, PowerPoint, Microsoft Office, Social Media, Microsoft Excel

Education
Willamette University - Atkinson Graduate School of Management   2011 — 2013
MBA, Marketing, Strategic Planning

Boston College   2004 — 2008
Bachelor of the Arts, History, Ancient Civilizations

Jennifer Namey Jennifer Namey Charleston, West Virginia Area Details
Jennifer Namey's TRG Customer Solutions Experience July 2005 - December 2008
Job CGI Technologies and Solution for Government
Industry Information Technology and Services
Experience
CGI  January 2012 - Present
TRG Customer Solutions   July 2005 - December 2008
AT&T  December 2003 - July 2005
AT&T  December 2002 - December 2003
AT&T  May 1994 - December 2002
AT&T  February 1991 - November 1994
AT&T  November 1987 - February 1991

Skills
Customer Retention, Customer Experience, Customer Satisfaction, Workforce Management, Outsourcing, Call Center, Vendor Management, Telecommunications, Team Leadership, Project Planning, Performance Management, Team Building, Offshoring, Call Centers, Leadership, Business Analysis, CRM, Management, Program Management, Project Management

Education
Marshall University   1983 — 1987
Business Administration, Marketing

Patrice Heard Patrice Heard San Diego, California Details
Patrice Heard's TRG Customer Solutions Experience December 2008 - March 2010
Job Customer Care Representative at Time Warner Cable
Industry Telecommunications
Experience
Time Warner Cable  September 2011 - Present
TRG Customer Solutions   December 2008 - March 2010
TRG Customer Solutions   January 2008 - March 2010
Sprint Nextel  September 2007 - April 2009
Teletech, Corp  March 2008 - December 2008
US Navy  August 2003 - August 2007

Skills
Training, Customer Service, Troubleshooting, Sales, Call Centers, Technical Support, Customer Satisfaction, Invoicing, Customer Experience, Wireless, Problem Solving, Telecommunications

Education
ITT Technical Institute-San Diego   2010 — 2012
Associate’s Degree, Criminal Justice/Police Science, 3.0

Giovanni Patino Giovanni Patino Miami/Fort Lauderdale Area Details
Giovanni Patino's TRG Customer Solutions Experience January 2007 - January 2009
Job Technical Support Analyst at Best Doctors
Industry Computer & Network Security
Experience
Best Doctors  May 2013 - Present
Hewlett-Packard  May 2011 - May 2013
Accenture  March 2010 - May 2011
TRG Customer Solutions   January 2007 - January 2009

Skills
Windows 7, XP, Troubleshooting, Operating Systems, Microsoft Office 2007, Office 2010, Outlook, Active Directory, Microsoft Exchange, Windows Server 2003, Citrix, VPN, Novell, Cisco IOS, WebEx, VSD, VMware Workstation, Blackberry Enterprise..., Blackberry Desktop..., Adobe, RSA SecurID, Linux, Wireshark, Software Installation, Blackberry, Software Documentation, Windows Server, Hardware

Education
Algonquin College of Applied Arts and Technology   2009 — 2012
Computer System Technology-Security, IT Security

SENECA COLLEGE   2008 — 2009
System Engineering

Darryl Wiebe Darryl Wiebe Bend, Oregon Details
Darryl Wiebe's TRG Customer Solutions Experience April 2006 - March 2009
Job Student at Central Oregon Community College
Industry Computer & Network Security
Experience
TRG Customer Solutions   April 2006 - March 2009
Industrial Finishs Inc. Bend,Or   June 1997 - July 2003

Education
Central Oregon Community College   2009 — 2012

carrie lawton carrie lawton Johnstown, Pennsylvania Details
carrie lawton's TRG Customer Solutions Experience
Job customer service at TRG Customer Solutions
Industry Outsourcing/Offshoring
Experience
TRG Customer Solutions  

Skills
Cpr Certified, radiology certified

Education
Herzing University-Atlanta

western school of health and business

Alicia Pratt Alicia Pratt Charleston, West Virginia Details
Alicia Pratt's TRG Customer Solutions Experience 2009 - 2011
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
TRG Customer Solutions   2009 - 2011
Hampton Inn Hotel  December 2007 - March 2008

Skills
Internet, Readiness, Typing, Marketing Communications, People Skills, Childcare, Fast Food, Cashiers, Call Center, Healthcare

Education
Garnet Career Center   2011 — 2011
none, Phlebotomy Technician/Phlebotomist

Capital High   1989 — 1993
none, none

Jason Most Jason Most Newport News, Virginia Details
Jason Most's TRG Customer Solutions Experience June 2012 - November 2012
Job Jr. Software Engineer at Insignia Technology Services, LLC
Industry Outsourcing/Offshoring
Experience
Insignia Technology Services, LLC  January 2013 - Present
TRG Customer Solutions   June 2012 - November 2012
Insignia Technology Services  December 2010 - December 2011
US Army  August 2001 - February 2008

Skills
Customer Service, Technical Support, Quality Assurance, Call Centers, Troubleshooting, Animation, iPhone, iOS, Microsoft Excel, Teamwork, Leadership, iPad

Education
ECPI College of Technology   2008 — 2010
Bachelor's degree, Computer Science

charla mcdonald charla mcdonald Columbia, Tennessee Details
charla mcdonald's TRG Customer Solutions Experience 2012 - Present
Job Office work
Industry Staffing and Recruiting
Experience
IBEX Global  November 2012 - Present
TRG Customer Solutions   2012 - Present
Western Tool and Safety   December 2011 - November 2012
ARx Recruitment Services   October 2007 - December 2011

Skills
BPO, Call Centers, Team Management, Recruiting, Workforce Management, Performance Management, Outsourcing, Customer Service, Customer Satisfaction, Talent Acquisition, Human Resources, Management, CRM, Employee Relations, Team Leadership

Education
Columbia Central High School
High school diploma

Columbia State Community College

Harold Finzel Harold Finzel Williamsport, Tennessee Details
Harold Finzel's TRG Customer Solutions Experience November 2012 - Present
Job Technical Support Advisor at TRG Customer Solutions
Industry Outsourcing/Offshoring
Experience
TRG Customer Solutions   November 2012 - Present

Skills
BPO, Call Centers, Workforce Management, Contact Centers

Education
University of Phoenix   2007 — 2010
Bachelor of Science (BS), Information Technology/Software Engineering, 3.92

Indian Hills Community College   1985 — 1987
Associate of Arts and Sciences (AAS), Laser/Electro-optics Technology, 3.76

Michelle-Lynn Hassell Michelle-Lynn Hassell Hampton, Virginia Details
Michelle-Lynn Hassell's TRG Customer Solutions Experience January 2002 - October 2008
Job Banking Professional
Industry Banking
Experience
Bank of America  2009 - 2013
TRG Customer Solutions   January 2002 - October 2008
Melani Brothers Sunrooms   October 2001 - January 2002
MCI Worldcom  April 2000 - January 2002

Skills
Microsoft Office, Customer Service, Customer Satisfaction, Customer Retention, Customer Support, Employee Training, Quality Management, Management, Goal Oriented, Marketing, Telecommunications, Telephone Manner

Education
Thomas Nelson Community College   2006 — 2007
Provisional Teaching Licensure Obtained

Ball State University   1995 — 1999
Bachelor's degree, Exercise Physiology

John Paul Vincent John Paul Vincent Columbia, Tennessee Details
John Paul Vincent's TRG Customer Solutions Experience 2012 - 2012
Job Employed at Office Depot and Transamerica
Industry Consumer Electronics
Experience
JVCS   January 2013 - Present
TRG Customer Solutions   2012 - 2012
RTSmith Landscaping   June 2011 - November 2011

Skills
Customer Service, Microsoft Office, Sales, Consumer Electronics, Retail, Computer Hardware, iPhone Support, iOS, Mac OS, Microsoft Excel, Microsoft Word, Linux, Windows, Android, Technical Support, Typing, iPhone

Education
Chattahoochee Technical College   2010 — 2011
GED, high school equivelence certification program

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