Dial America Marketing
Industry: Company
DescriptionDialAmerica is a telemarketing company. It originated with the establishment of the first-ever call center by the Life Circulation Company in 1957. In 1963, the company developed a sales campaign to support local sports teams and not-for-profit organizations. Customer service: 1 (877) 872-2362 Headquarters: Mahwah, NJ CEO: Arthur W. Conway (1991–) Number of employees: 5,000 Founded: 1957 Type of business: Privately held company
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Dial America Marketing Employees
GoodHire October 2014 - Present
Inflection August 2010 - Present
Inflection February 2013 - September 2014
Inflection February 2012 - February 2013
Inflection August 2010 - February 2013
Dial America Marketing September 2009 - July 2010
Skills
SEO, SEM, Sales, Social Media, Google Analytics, Social Media Outreach, Google Adwords, Customer Service, PPC, Escalations Management, Google Webmaster Tools, buzzstream, SEO MOZ, Link Building, Link Building Campaigns, B2B Marketing, Phone Sales, Landing Page..., Online Advertising
Education
South Dakota State University 2007 — 2009
General Studies
Paychex June 2015 - Present
Bazil Restaurant September 2014 - June 2015
Bridgestone June 2014 - August 2014
Dorschel Automotive Group September 2013 - June 2014
DIRECTV May 2013 - August 2013
Rochester Software Associates May 2012 - May 2013
Dial America Marketing October 2011 - May 2012
Innovative Solutions June 2011 - January 2012
Wegmans Food Markets July 2008 - June 2011
Skills
HTML + CSS, Excel, Cold Calling, Microsoft Excel, Sales, Marketing, Customer Service, Customer Satisfaction, Team Leadership, Microsoft Office, Online Marketing, Social Media Marketing, Social Media, Strategic Planning, Online Advertising, Event Planning, Marketing Communications, Leadership, CRM, Business Development, Public Speaking, Time Management, Teamwork, Management
Education
Rochester Institute of Technology 2011 — 2015
Bachelor's Degree, Management Information Systems, 3.1
McQuaid Jesuit High School 2006 — 2011
High School Diploma
Service Corporation International July 2013 - Present
Dial America Marketing May 2011 - June 2013
RoadandDirt.com Inc. February 2001 - April 2011
OREXCO Old Republic Exchange Company May 2005 - July 2007
Notorious Multi Media March 2001 - May 2005
Med Resorts/ World Connection Travel March 1999 - February 2001
Skills
Management, Sales, Marketing, Microsoft Office, Account Management, Team Building, Entrepreneurship, Real Estate, Budgets, Social Networking, Sales Management, PowerPoint, Payroll, Call Centers, Customer Service, Team Leadership, Telephone Skills, Time Management, Data Entry, Accounts Receivable, Customer Satisfaction, Invoicing
Education
Dunedin High School 1994 — 1997
Diploma
St. Petersburg College
Brooksource April 2015 - Present
Douglas County October 2014 - Present
State of Colorado Governor's Office of Information Technology April 2014 - May 2014
iBeta Quality Assurance February 2011 - August 2013
Peace Corps August 2008 - November 2010
Dial America Marketing May 2007 - August 2007
Skills
International..., Russian, International Relations, Editing, Teaching English as a..., Proposal Writing, Teaching, Client Co-ordination, Software Quality..., New Media Initiatives, Policy Analysis, Youth Development, Intercultural..., Qualitative Research, Grants, Quality Assurance, Community Development, Public Speaking, Community Outreach, Nonprofits, Grant Writing, Microsoft Office, Program Management
Education
University of Colorado Denver 2013 — 2014
Master of Business Administration (MBA)
UGA 2011 — 2011
Comparative Literature, Russian
The University of Georgia 2004 — 2008
Comparative Literature, Literature, Film Studies, New Media
Hullaway, LLC March 2009 - Present
New York Life Insurance Worldwide Ltd June 2007 - March 2009
Dial America Marketing October 2001 - April 2007
Skills
Branch Management, Operations Management, Entrepreneurship, Marketing, Sales, Sales Management, Management, Cold Calling Experience, Google Adwords, New Business Development, Customer Service, Marketing Strategy, Leadership, Business Planning, Customer Satisfaction, Strategic Planning, Team Building
Education
The Ohio State University 1994 — 1999
Bachelor of Science (BS), Business Administration, Marketing
G4S September 2013 - Present
Home Childcare December 2008 - Present
Titan Security March 2013 - September 2013
2 Lil Fishes May 2012 - March 2013
Barrett's Antenna and Service December 2006 - December 2008
Dial America Marketing September 2005 - December 2006
Barrett's Antenna and Service January 1999 - April 2004
Certified Grocers Midwest September 1993 - January 1999
Skills
Customer Service, Security, Sales, Retail, Administration, Call Centers, Windows, Physical Security, Security Operations, Security Management, Access Control, Security Training, Corporate Security, Investigation
Education
Moraine Valley Community College 2004 — 2007
Triton-College
GED, Psychology
Albino Rhino Studio February 2014 - Present
Society6 January 2011 - Present
Level 12 Technologies March 2013 - March 2014
Clifton Baptist Church August 2011 - January 2013
Charter Communications May 2010 - January 2011
AT&T November 2004 - May 2010
Dial America Marketing February 2003 - November 2004
Skills
Microsoft Office, Adobe Creative Suite, Windows, iOS, Mac OS, Mentoring, Youth Mentoring, Counseling Psychology, Troubleshooting, Administrative Work, Coaching, Networking, Training, Sales, Management, Leadership, Call Centers, Customer Satisfaction, Public Speaking, Customer Service, Event Management, Retail, Graphic Design, Interviews, Social Networking, Time Management, Start-ups, Teaching, Leadership Development, Advertising, B2B, Social Media Marketing, Event Planning, Social Media, Team Building, Team Leadership, Direct Sales, Fundraising, Facebook, Account Management, Email Marketing, Online Marketing, Small Business, Logo Design
Education
The Southern Baptist Theological Seminary 2011 — 2013
Master of Arts (M.A.), Biblical Counseling, 3.46
Boyce College 2005 — 2010
Bachelor of Arts (B.A.), Biblical and Theological Studies, 3.37
Glen Oak High School 1996 — 2000
Diploma, Drama/Theatre Arts and Stagecraft
Dial America Marketing June 2013 - December 2013
Kohl's Department Stores September 2011 - June 2013
Town of Tuxedo June 2006 - August 2012
Michaels Stores, Inc. September 2008 - February 2009
Skills
Customer Service, Customer Oriented, Sales, Friendly Personality, Secretarial Skills, Organization, CPR Certified, EMT, Emergency Medicine, Emergency medical...
Education
Rockland Community College
Molecular Biology
Monroe Woodbury High School 2005 — 2009
RaceTrac Petroleum September 2015 - Present
Micromeritics Instrument Corporation August 2012 - April 2014
Dial America Marketing 2009 - 2011
United States Air Force 1997 - 2009
Skills
Supply Chain, Logistics, Materials Management, Sales, Management, Process Improvement, Manufacturing, Logistics Management, Inventory Management, Supply Chain Management, Program Management, Project Management, Cold Calling, Warm Calling, Contract Negotiation, Customer Service, Team Building, Microsoft Excel, Negotiation, Leadership, Sales Management, Operations Management
Education
The University of Georgia 2009 — 2012
Bachelor of Science (B.S.), Psychology
Dial America Marketing January 2014 - Present
DB Schenker April 2013 - September 2013
C.H. Robinson June 2012 - April 2013
L&L Enterprises June 2006 - June 2012
Quadel February 2001 - June 2006
Skills
Pricing Analysis, Transportation, Logistics, International Logistics, Import Logistics, Data Analysis, Data Entry, Databases, Database Administration, Call Center..., Call Center Development, Call Centers, Call center start-up, Affordable Housing, Housing Management, HUD, HUD audits, Supply Chain Management, Supply Chain, Logistics Management, Pricing, Export, Shipping, Operations Management, Procurement, Inventory Management, SAP, Purchasing, Forecasting, Negotiation
Education
Texas Tech University 1995 — 1997
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Western Texas College 1993 — 1995
Associate's degree, Business Administration and Management, General
The MOCHA Center April 2015 - Present
The MOCHA Center November 2014 - November 2014
Ashley Stewart October 2013 - October 2014
Sutherland Global Services October 2009 - October 2010
The Employment Store September 2009 - February 2010
Dial America Marketing February 2009 - October 2009
Kohl's Department Stores April 2007 - May 2008
Lane January 2006 - April 2007
The Bon Ton Stores Inc. July 2004 - February 2005
RCB & Associates Management Enterprises (frontier Field seasonal) April 2003 - August 2003
Skills
Sales Process, Maintainance, Retail Sales Experience, Telecommunications, Customer Service, Community Outreach, Call Centers, Retail, Leadership, Training, Coaching, Management, Sales, Team Building, Marketing, Public Speaking, Event Planning, Strategic Planning, Social Networking, PowerPoint
Education
Monroe Community College 2008 — 2009
Associate of Arts and Sciences (A.A.S.), Massage Therapy/Therapeutic Massage, 3.60
Monroe Community College 2004 — 2008
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies
Dish Network July 2007 - Present
Dial America Marketing March 2005 - May 2007
Coleman Bail Bonding July 2001 - March 2005
Skills
Telecommunications, Microsoft Office, Customer Service, Call Centers, Customer Satisfaction, Team Leadership, Troubleshooting, Software Documentation, Networking, Management, Administrative..., Human Resources, Interviews, Data Entry, New Hire Orientations, Microsoft Excel, Microsoft Word, Leadership, Team Building
Education
Spartanburg Community College 2002 — 2004
Associate's degree, General Office Occupations and Clerical Services
Spartanburg Community College 1999 — 2001
Certificate Program, Automated Office
Westec June 2012 - August 2012
Dial America Marketing August 2010 - March 2011
United States Air Force May 2005 - November 2009
Skills
Avionics, Customer Service, F-16, Avionics Integration, Data Entry, Veterinary Medicine, Maintenance & Repair, Microsoft Excel, Microsoft Word, Microsoft Office, Military
Education
Penn Foster College 2013 — 2015
Rio Salado College 2006 — 2009
Interline Brands, Inc. November 2012 - Present
Dial America Marketing March 2012 - November 2012
Tech Depot, Inc. March 2002 - February 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning
Education
Monterey Peninsula College
Business/Commerce, General
Halyard Health September 2015 - Present
The Home Depot December 2014 - August 2015
The Home Depot December 2014 - July 2015
IBBS September 2013 - March 2014
Sam's Club March 2012 - September 2013
Dial America Marketing June 2010 - December 2011
Skills
Customer Service..., Interpersonal Skill, Multi-tasked, Microsoft Applications, Sales&Marketing, Information Age..., Leadership, Organization Skills, Communicaitons, Administrative Tools, Linx, Critical Thinking, Abnormal Psychology, Cultural Diversity, Accurate Data Entry, Cash-handling, Tech-savvy, Train New Employees, Sales, Customer Service, Customer Satisfaction, Cash Handling, Communication, Data Entry, Inventory Management
Education
Kennesaw State University 2013 — 2016
Bachelor’s Degree, Psychology, 3.0
University of Phoenix 2010 — 2012
Associate of Arts (A.A.), Psychology
Verizon Wireless 2012 - Present
Verizon Wireless 2008 - 2012
Verizon Wireless 2003 - 2008
Verizon 2000 - 2003
Aegis Communications 1997 - 2000
Dial America Marketing 1991 - 1997
Eastern Airlines, Inc. 1978 - 1991
Skills
M2M, CDMA, Cellular Communications, Wireless, EVDO, Direct Sales, Quotas, Wireless Broadband, 3G, T1, Mobile Technology, UMTS, Mobile Communications, WiMAX, CDMA2000, GSM, Customer Service, Sales, Training
Education
Rutgers University-New Brunswick
Bachelor of Arts
Xero June 2015 - Present
EY July 2013 - March 2015
Pricewaterhouse Coopers June 2012 - August 2012
The Builders Exchange June 2011 - September 2011
Tracermedia November 2010 - December 2010
Dial America Marketing November 2009 - January 2010
Skills
Consulting, Public Speaking, Project Management, Leadership, Research, Data Analysis, Microsoft Excel, Analysis, Social Networking, Program Management, Microsoft Office, Strategy, Social Media, Microsoft Word, Marketing, Management, Recruiting
Education
Ohio University 2009 — 2013
Bachelor of Science, Business Administration
Ohio University Honors Tutorial College 2009 — 2013
Bachelor of Business Administration (B.B.A.), Management Information Systems & Marketing
Universidad Veritas 2010 — 2011
Universidad Veritas 2010 — 2011
South University May 2014 - Present
Federal Association of Financial Services March 2014 - May 2014
Dial America Marketing July 2013 - July 2013
spencers gifts December 2012 - January 2013
Swampy's Bar and Grille March 2012 - March 2012
CUTCO Cutlery May 2009 - July 2010
KnK Rehearsal Studios April 2007 - October 2009
Skills
Music Industry, Event Management, Management, Computer Hardware, Computer Information..., Public Speaking, Public Relations, Guitarist, Singing, Melodies, Social Media, Teaching, Facebook, Inventory Management, Creative Writing, Customer Service, Photoshop, Access, Customer Satisfaction, PowerPoint, Time Management, Video Editing, Sales, Marketing, Social Media Marketing, Leadership, Teamwork, Outlook, Blogging, Advertising, Event Planning, Fundraising, Microsoft Word, Online Marketing, Social Networking, Microsoft Office, Team Leadership, Microsoft Excel, Windows, Higher Education, Resume Writing, Project Management, Data Entry, Computer Repair, Windows 7, Editing, Student Engagement, Critical Thinking, Software Installation, Windows XP
Education
Rasmussen College-Florida 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
GMB Engineers & Planners, Inc. September 2013 - March 2015
Kelly Services January 2014 - June 2014
Target July 2013 - September 2013
Expedia Local Expert March 2013 - July 2013
Converse September 2012 - February 2013
Dial America Marketing March 2012 - September 2012
Campus Apartments July 2011 - February 2012
American Campus Communities February 2011 - June 2011
Skills
Customer Service, Event Planning, Microsoft Office, Microsoft Word, Time Management, PowerPoint, Event Management, Public Speaking, Outlook, Sales, Team Leadership, Microsoft Excel, Social Media, Marketing, Customer Satisfaction, Fundraising, Grassroots Marketing, Typing, Peer Mentoring, Peer Mediation, English, Presentation Development, Presentations, Written & Verbal..., Blogging, Social Networking, Staff Development, Higher Education
Education
University of Central Florida 2009 — 2013
Valencia Community College 2011 — 2011
Associate of Arts (A.A.), General Studies
Palatka High School
home January 2013 - Present
Dial America Marketing May 2012 - May 2013
Walmart April 2009 - February 2011
Skills
MIG welding, Tig Welding, Flux core welding, stick welding, Soldering, Computer Repair, Software Installation, Troubleshooting, Customer Service, Forklift Operation, Supervisory Skills, Sales, Teamwork, Time Management, Microsoft Excel, Leadership, Metal Fabrication
Education
Trident Technical College 2013 — 2016
network technician, Computer/Information Technology Administration and Management
Job Corps 2007 — 2008
OSHA safety certification, tig, mig, stick, flux core welding, Welding Technology/Welder
Dial America Marketing March 2014 - Present
Men of Integrity April 2013 - Present
Alpha Kappa Psi January 2014 - Present
Alpha Kappa Psi September 2013 - November 2013
Men of Integrity April 2012 - April 2013
Junior Achievement February 2012 - April 2012
Skills
Recruiting, Fundraising, Finance, Budgets, Advertising, Social Media, Financial Analysis, Analysis
Education
University of Central Florida 2011 — 2015
Lia Sophia Jewelry 2013 - Present
Dial America Marketing 2013 - Present
Mediterranean Market and Deli August 2010 - June 2012
Moore Research Services 2007 - 2012
West Virginia University January 2009 - May 2010
Skills
Research Design, Excellent customer..., Sales and surveying..., Organized and able to..., Intercultural..., Great interpersonal,..., Proficient at Microsoft..., Planning & Organizing..., Survey Research, Research, Survey Design, Social Research, Marketing Research, Online Research, Customer Service
Education
West Virginia University 2008 — 2012
Bachelor of Multidisciplinary studies, Multidisciplinary studies (Communications, Sociology, History)
Pennsylvania State University-Erie Campus 2006 — 2008
PSEG February 2014 - Present
Dial America Marketing October 2013 - February 2014
S.W.A.G. Affiliation January 2012 - December 2013
E-ROCK Entertainment March 2011 - February 2012
Bally Total Fitness February 2009 - April 2010
Skills
Social Media, Marketing Strategy, Entertainment, Social Media Marketing, Graphic Design, Sales Management, Exercise, Marketing, Strategic Planning, Budgets, Project Planning
Education
Mercer County Community College 2010 — 2011
International Business, Computer Science
Staples February 2010 - Present
Dial America Marketing September 2008 - May 2009
Walmart March 2006 - February 2007
Skills
Computer Repair, Computer Science, Computer Hardware..., Computer Hardware, Computer Security, Computer Network..., Computers, Sales, Customer Service
Education
Trident Technical College 2012 — 2013
Stratford High School 2002 — 2006
Universal Orlando Resort May 2014 - Present
Sitel September 2013 - April 2014
Dial America Marketing July 2013 - August 2013
telecom service Bureau April 2013 - June 2013
Publix Supermarkets January 2013 - March 2013
The Walt Disney Company April 2010 - November 2012
DEL-SOL Orlando International Airport August 2009 - October 2009
UPS January 2007 - January 2009
General Construction January 1997 - January 2004
Skills
Customer Service, Microsoft Office, Microsoft Word, Social Networking, Retail, Inventory Management, Sales, Public Speaking, Event Management, Marketing, Public Relations, Advertising, Time Management, Merchandising, Teamwork, Training
Education
Keiser College 2006 — 2007
Culinary Arts Degree
Continental Academy 2005 — 2005
Diploma
U.S. Department of Homeland Security May 2015 - August 2015
KPMG US June 2014 - August 2014
Wounded Warrior Project October 2012 - November 2012
Dial America Marketing July 2012 - September 2012
Kent State University April 2011 - January 2012
WVT Communications Group May 2009 - August 2009
Cop Out (2010) June 2009 - July 2009
WVT Communications Group August 2007 - August 2008
Skills
Microsoft Office, Editing, Social Media, Java, Web Application Security, Community Outreach, Customer Service, Public Speaking, Security, Marketing, Video, Linux, Network Security, Leadership, Program Management, Press Releases, Information Security, Social Networking, Event Planning, Software Assurance..., C++, Web Application CTF, Event Management, Public Relations, Coaching
Education
Pace University 2014 — 2016
Master's Degree, Computer Science and Web Security
Monroe Community College 2012 — 2014
Computer Science, Cyber/Computer Forensics and Security, Bridge Program to Masters
Kent State University 2010 — 2012
Bachelors of Arts, Communication
SIENNA FUNDING LLC April 2011 - Present
Apple September 2007 - Present
SIENNA FUNDING LLC 2011 - 2013
Dial America Marketing February 2000 - October 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Editing, Data Entry, Retail, iPhone, Accounts Receivable, iOS, Mac, Mac OS, OS X
Education
Laguardia Community College
Aunt Millie's Bakeries March 2013 - Present
Advocate Tax Solutions, LLC January 2013 - April 2013
Dial America Marketing April 2012 - January 2013
Real-estate Investment September 2011 - April 2012
2011 Fresh & Easy Neighborhood Market October 2007 - September 2011
Chicago Underground July 2005 - January 2007
Skills
Sales, Customer Service, Microsoft Office, Marketing, Account Management, Advertising, Team Building, Inventory Management, Retail, Project Management, Supply Chain, Training, Customer Satisfaction, Budgets, Management
Education
Southern Illinois University, Carbondale 2004 — 2006
Bachelor of Arts, Radio-Television; Production
Glenbard South High School
Center for Youth March 2015 - Present
East House May 2015 - Present
Heritage Christian Services October 2013 - May 2015
Dial America May 2012 - June 2012
Dial America Marketing April 2012 - June 2012
City of Rochester June 2011 - August 2011
City of Rochester June 2011 - August 2011
Macy's October 2010 - June 2011
City of Rochester July 2010 - August 2010
Skills
Computer Software..., DANCE, Customer Service, Child Development
Education
Nazareth College 2008 — 2013
Bachelor’s Degree, Sociology
Nazareth College 2008 — 2013
BA, Sociology
School of the Arts 2002 — 2008
Regents Diploma, Dance
West Brighton Fire Department November 2007 - April 2009
Water Street Music Hall September 2008 - February 2009
Geary Enterprises March 2006 - February 2009
Self Employed February 2006 - February 2009
Foxy's August 2006 - July 2008
Buffalo Security 2008 - 2008
Mary Kay Cosmetics 2008 - 2008
Transcendental Solutions 2006 - 2008
Dial America Marketing February 2006 - August 2006
Skills
Customer Service, Fire Protection, Firefighting, Security, Modeling, Medical, EMT, Microsoft Word, OneNote, Promotional Model, Cosmetics, Scrapbooking, Animal Handling, First Aid, Video Games, Xbox 360, Small Animals, Dog Care, Snake Care, Social Networking, Arts and Crafts, American Sign Language, Report Writing, Endometriosis, Health Issues, Phone Skills, Sales Support, Telemarketing, Stamping, Organizing, Secretary, Emergency Services, Driving, Food Safety
Education
Monroe Community College 2005 — 2008
None, Fire Protection
Greece Arcadia High School 2002 — 2005
Pavarini McGovern, LLC May 2015 - Present
Mary Kay Inc. August 2011 - Present
Marywood University August 2014 - May 2015
Plow & Hearth October 2014 - February 2015
Pavarini McGovern May 2013 - August 2014
Plaza Construction May 2010 - December 2011
Dial America Marketing June 2009 - August 2009
Skills
Revit, AutoCAD, Photoshop, InDesign, Microsoft Word, PowerPoint, Microsoft Excel, Submittals, Architectural Design, Sustainable Design, AutoCAD Architecture, Space planning, Adobe Creative Suite, Research, Project Management, OS X, Design Research, Architectural Drawings, Construction Management, Social Media, SketchUp, Microsoft Office
Education
Marywood University 2014 — 2015
Master's Degree, Architecture
Marywood University 2009 — 2013
Bachelor's Degree, Architecture
TeleTech November 2011 - Present
Dial America Marketing June 2009 - May 2010
AT&T July 2003 - May 2008
Skills
Keyboards, Customer Service, Telecommunications
Education
Rasmussen College-Florida 2012 — 2014
Bachelor's of Science, Healthcare Management
Rasmussen College-Florida 2008 — 2010
Associates Degree, Medical Administration
Comprehensive Behavioral Healthcare, Inc August 2013 - Present
Daytop Village of New Jersey, Inc September 2014 - June 2015
Vantage Health System, Inc July 2011 - August 2013
Dial America Marketing May 2008 - July 2011
Skills
Group Therapy, Counseling Psychology, Mental Health Counseling, Adolescents, Psychotherapy, Psychology, Mental Health, Social Services, Therapists, Crisis Intervention, Case Management, Motivational..., Behavioral Health, Family Therapy, Treatment
Education
New York University 2013 — 2016
Master's Degree, Social Work
Quinnipiac University 2007 — 2011
BA, Psychology
Southpoint Marina July 2012 - Present
Bazil Restaurant July 2012 - Present
Daniele Family Companies January 2015 - May 2015
Innovative Solutions September 2014 - December 2014
Dial America Marketing October 2011 - May 2012
Skills
Management, Sales, Leadership, Microsoft Office, Teamwork, Time Management, Customer Service, Team Leadership, PowerPoint, Microsoft Excel, Social Networking, Microsoft Word
Education
St. John Fisher College
Bachelor's Degree, Corporate Finance
NCO Group 2010 - Present
Dial America Marketing November 2006 - September 2008
Alternative Staffing, Inc. March 2002 - September 2006
Washington Inventoy Services January 1996 - March 2002
Skills
Customer Service, Call Centers, Customer Satisfaction, Workforce Management, Customer Retention, Troubleshooting, Contact Centers, Call Center Development, Telephone Skills, Process Improvement, Data Entry, Help Desk Support, Vendor Management, Time Management, Interviews
Education
Trident Technical College 2001 — 2002
Medical Billing and Coding, Information Technology
Rogers High School, Newport, R.I. 1979 — 1981
Dipolma
IPG September 1983 - Present
Parent's Magazine March 1981 - March 1982
Dial America Marketing June 1979 - February 1980
Skills
Accounting, Financial Reporting, Microsoft Excel, Advertising, Corporate Communications, Accounts Payable, Microsoft Office
Education
Berkeley College-New York
Rutgers University
Rutgers University-New Brunswick
Dial America Marketing March 2014 - Present
Macy's October 2013 - February 2014
Hollister Co. October 2011 - February 2012
Skills
Modeling, Hip-Hop Dance
Education
State University of New York College at Buffalo 2010 — 2014
Bachelor's degree, English Language and Literature, General
Dial America Marketing June 2006 - May 2008
US Navy August 2000 - August 2004
Skills
Analysis, Business, Sports, Sports Management, Sports Nutrition, Sports Writing, Sports Marketing, Accounting, Martial Arts, Time Management, Strength Training, Athletic Training, Athletics, Exercise Physiology
Education
University of Central Florida
Bachelor of Business Administration (BBA), Marketing
Dial America Marketing January 2013 - Present
Trident Technical College January 2005 - May 2007
Skills
Computer Proficiency, Customer Service, Internet, Healthcare Information..., Medicare Advantage, Medicare, Claims Resolution, Claims Handling, Problem Solving, Windows 7, Windows Vista, Wordperfect, Trizetto, Marx, OnBase, Proficient Typing Skills, Telephone Skills, Multi Tasking, excellent documentation, Phone Etiquette, Provider Services, Member Services, Microsoft Word, Interpersonal Skill, Committed to..., Organized Multi-tasker, Call Centers
Education
Trident Technical College 2005 — 2007
Associate in Arts and Culinary Arts
Professional Performing Arts School 1997 — 2001
HIgh School Diploma, vocal technique and advanced musical theory
Ramapo College of New Jersey March 2014 - Present
Brimar Industries December 2013 - January 2014
Flight Centre, USA January 2013 - December 2013
Flight Centre, USA June 2010 - January 2013
Centiv March 2009 - June 2010
K Advertising & Promotions 2007 - 2009
Colliers Houston & Co. 2007 - 2008
Seventeen Magazine September 2006 - January 2007
Dial America Marketing June 2001 - August 2005
Skills
QuarkXPress, Photoshop, Advertising, Illustrator, InDesign, Graphic Design, Flyers, Image Manipulation, Layout, Graphics, Typography, Branding & Identity, Art Direction, Promotions, User Experience Design, User Interface Design
Education
Montclair State University 2003 — 2007
B.A., Graphic Design
Alere Health June 2014 - Present
Homeland HealthCare August 2012 - June 2014
Dhaliwal Laboratories July 2011 - June 2012
Dean Manson Economist July 2008 - July 2011
Primrose Schools of Wellington November 2009 - April 2010
Dial America Marketing January 2004 - November 2004
Skills
Customer Service, Training, FDA, GMP, Customer Satisfaction, Microsoft Office, Quality Control, Software Documentation, Customer Engagement, Quality Assurance, Microsoft Word, Sop, Team Building, Teamwork, PowerPoint, Negotiation, Sales, Coaching, Inventory Management, Event Planning, Strategic Planning, Outlook, Program Management, Data Analysis, Project Planning, Microsoft Excel, Healthcare, Research, CRM, Time Management, Management, Word Processing
Education
Texas A&M University 2007 — 2009
Bachelors of Science, Interdisciplinary Studies
E*TRADE Financial Corporation July 2014 - Present
University at Buffalo March 2013 - March 2015
Sub Board I Inc. - University at Buffalo May 2012 - July 2014
DecisionLink August 2012 - February 2013
Mutual of Omaha May 2012 - October 2012
Subway August 2010 - February 2011
Dial America Marketing May 2008 - August 2008
Skills
Website Development, Technology, Financial Analysis, Corporate Finance, Marketing Communications, Web Services, Database Administration, Microsoft Excel, PHP, MySQL, JavaScript, AJAX, Databases, Web Design, Analysis, C, Project Management, Social Media, WordPress, Web Development, CSS, Programming, C
Education
State University of New York at Buffalo 2014 — 2016
Bachelor of Science, Computer Science
State University of New York at Buffalo 2007 — 2012
Bachelor of Science in Business Administration, Finance
Blue Fountain Media February 2013 - Present
GripeO 2013 - Present
Black Circle, Inc. 2011 - 2012
Townsquare Media 2010 - 2012
TwelveHoursinaCity.com 2009 - 2010
Counsel Financial Services 2006 - 2009
Plaintiff Support 2002 - 2009
Counsel Financial Services 2004 - 2006
Dial America Marketing 2001 - 2002
Intermall, Inc. 2000 - 2001
Skills
SEM, Social Media, Direct Marketing, E-commerce, Social Media Marketing, Email Marketing, Marketing Strategy, Marketing, Creative Direction, Online Advertising, Advertising, Marketing Communications, User Experience, Start-ups, Digital Marketing, Digital Strategy, Project Management, Product Management, Sales, Mobile Marketing, Strategic Partnerships, SEO, Google Adwords, Mobile Applications, Digital Media, Brand Development, Loyalty Programs, Brand Architecture, Product Development, Direct Mail Campaigns, Direct Mail, Social Networking, Web Analytics, Online Marketing, B2B, Google Analytics, Integrated Marketing, Lead Generation, PPC, Conversion Optimization, Interactive Marketing, Web Marketing, SMO, Community Building, Social Marketing, Team Management, User Interface Design, Marketo, Salesforce.com
Education
State University of New York at Buffalo 2002 — 2006
Bachelor of Science (BS), Business Administration
DBSA Pathways to Healthy Families of NW and NE Ohio 2012 - Present
Pathways to Healthy Families of E Tennessee June 2013 - September 2014
DBSA Pathways to Healthy Family Relationships of E Tennessee June 2013 - September 2014
Dial America Marketing July 2010 - September 2014
Depression and Bipolar Support Alliance Toledo May 1999 - June 2010
The Depression and Bipolar Support Alliance-Ohio 1999 - 2010
Skills
Non-profit Program..., Strategic Planning, Organizational..., Community Organizing, Mental Health Counseling, Community Mental Health, Direct Sales, Group Facilitation, Psychology, Fundraising, Mental Health, Community Outreach, Workshop Facilitation, Nonprofits, Crisis Intervention, Conflict Resolution, Volunteer Management, Career Counseling, Grant Writing, Anger Management, Event Planning, Behavioral Health, Public Speaking, Social Services, Psychotherapy, Training, Grants, Teaching, Program Development, Program Management, Facilitators, Youth Development, Event Management, Case Managment, Staff Development, Program Evaluation, Community Development, Non-profit..., Leadership Development, Adolescents, Facilitation, Counseling Psychology, Board Development, Prevention, Family Therapy, Case Management
Education
Heidelberg University 1995 — 1998
Master of Arts (MA), Mental Health Counseling/Counselor
Lourdes College 1992 — 1995
Bachelor of Arts (BA), Sociology
Rochester City School District September 2012 - Present
RCSD February 2009 - September 2012
Dial America Marketing January 2011 - September 2011
St. Joseph's Villa September 2007 - February 2009
Skills
Research, Classroom Instruction, Educational Leadership, Teaching, Curriculum Development, Special Education, Literacy, Staff Development, Educational Technology, Curriculum Design, Lesson Planning, Classroom Management, Tutoring, Public Speaking, Teacher Training
Education
St. John Fisher College 2011 — 2012
Masters, Educational Leadership
Roberts Wesleyan College 2007 — 2008
Masters, Adolescent 7-12 Literacy Education
St. John Fisher College 2003 — 2007
Bachelors, English Literature
Pangea Properties January 2013 - Present
Dial America Marketing January 2012 - Present
DialAmerica February 2012 - January 2013
Cbeyond September 2011 - January 2012
Catholic Charities of the Archdiocese of Chicago May 2010 - September 2011
Resource Bank, N.A. May 2008 - November 2009
Skills
Training, Microsoft Office, Customer Satisfaction, B2B, Banking, Data Entry, PowerPoint, Sales
Education
Northern Illinois University 2005 — 2010
Bachalor, Public Health
Lee Hecht Harrison July 2000 - Present
Dial America Marketing 1999 - 2000
Skills
Training, Leadership Development, Business Strategy, Management, Analysis, Organizational..., Executive Coaching, Coaching, Change Management, Performance Management, Talent Management, Human Resources, Career Counseling, Career Development, Recruiting, Team Building
Education
Towson University
Bachelor of Science, Business Administration, Business
Athens Technical College December 2010 - Present
Chase Staffing August 2008 - March 2010
Creative Staffing November 2004 - August 2008
Tomorrow's Homes, Inc February 2001 - October 2004
Stewart Clinic May 1999 - February 2001
Dial America Marketing August 1997 - May 1999
Education
Athens Technical College 2010 — 2012
ADN, Nursing
The University of Georgia 1995 — 1999
BA, Psychology
Forbes Custom Products May 2011 - December 2013
Yellow Page City December 2010 - December 2010
Printing Methods Inc. October 2003 - May 2010
Dial America Marketing May 2007 - June 2009
Flower City Printing, Inc August 2000 - July 2003
Monroe Graphics, Inc January 1998 - January 2000
Skills
Account Management, Customer Service, Sales, Customer Satisfaction, Management, Customer Retention, Sales Operations, B2B, Direct Sales
Education
State University of New York College at Geneseo 1969 — 1973
BA, Communications
State University of New York at
B.A, Communications
Horeshoe Casino August 2014 - Present
Batteries Plus Bulbs November 2010 - February 2014
Market Source, Inc June 2010 - July 2011
Dial America Marketing August 2008 - November 2009
Terrestrial Imagination October 2006 - July 2008
RadioShack January 1980 - July 2006
Kinney Shoe Corp September 1975 - August 1979
Skills
Sales, Sales Operations, Account Management, Management, Sales Management, Salesforce.com, Direct Sales, Customer Service, CRM, Telecommunications, Call Centers, Training, Retail, Microsoft Office, Strategic Planning, Selling, Team Management, Negotiation, Sales Process, Digital Photography, Wedding Photography, Photoshop, Small Business, Computer Proficiency, Video Production, Digital Audio, Audio Processing, Creative Writer, Poetry, Cooking, Bartending, Graphic Design, Consumer Electronics, Electronics Repair, Microsoft Word, Microsoft Excel, PowerPoint, Final Cut Pro, Wordperfect, Peachtree, Quicken, Final Draft Pro, Lotus 123, Personnel Management, Inventory Control, Business, Batteries, Christian Ministry, Human Resources, Teaching English as a...
Education
Alison 2014 — 2014
Diploma in Business and Legal Studies
Gregory Poole Training 2007 — 2007
certification in Sit Down Counterbalance Lift Truck operation
Raleigh Bartending School 2005 — 2005
Certification in mixology
National Radio Institute 1986 — 1988
Certification in Micro Processor Repair
Salisbury University 1975 — 1979
Bachelor's Degree, English/Language Arts Teacher Education, 3.01
James M. Bennett High School 1971 — 1975
High School, college prep., 3.0
Stonemark August 2015 - Present
Sycamore Property Management August 2014 - August 2015
Bell Partners Inc September 2013 - September 2014
Keller Williams Realty Lanier Partners January 2013 - March 2014
Rent Athens January 2012 - February 2013
Athens Janitor Supply January 2011 - January 2012
Dial America Marketing August 2008 - January 2011
Skills
Customer Service, Investment Properties, Management, Marketing, Property Management, Real Estate, Real Estate Transactions, Selling, Residential Homes, Relocation, Sellers, Contract Negotiation, Foreclosures, Sales, Leases, Referrals, Commercial Real Estate, Rentals, New Business Development, Team Building, Marketing Strategy, Market Analysis, Business, Property, Apartments, Social Networking, Advertising, Home Staging, Asset Management, Single Family Homes, Investors
Education
University of Phoenix 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
The University of Georgia 2009 — 2012
B.S.F.C.S., Consumer Economics
The University of Georgia 2009 — 2011
Bachelor of Science (B.S.), Housing
T-Mobile July 2013 - Present
KeyBank January 2013 - June 2013
Dial America Marketing October 2011 - January 2013
Skills
Customer Service, Customer Satisfaction, Telephone Skills, Customer Experience, Call Centers, Sales, Microsoft Excel, Time Management, Team Leadership, Technical Support, Customer Support, Telecommunications
Education
Trident Technical College 2012 — 2015
Interactive Intelligence Inc January 2005 - Present
Garland Pen - Linda Ritchie Ink, Independent Contractor January 1999 - February 2004
Dial America Marketing September 1993 - December 1999
Skills
Lead Generation, Call Center, Sales, Salesforce.com, Inbound Marketing, Contact Centers, Solution Selling, SaaS, Channel, Unified Communications, Direct Sales, Enterprise Software, Channel Partners, Managed Services, Demand Generation, Sales Process, Selling, Cloud Computing, CRM, VoIP, Account Management, Lead Scoring, Drip Marketing, CAN-SPAM, VARs, Partner Program..., Sales Management..., Global Teams, Global Events, Trade Shows, Corporate Training, Global Cross-Functional..., B2B Marketing Strategy, Trade Show Strategy, Trade Show..., Customer Experience, B2B Marketing, Go-to-market Strategy, Multi-channel Marketing, Telecommunications, IVR, Pre-sales, Hosted Services, Lead Management, Software Industry, Marketing Automation, CTI, Call Center Development, Team Management, Team Leadership
Education
Providence College
Business
CBS Corporation April 2010 - Present
Unilever May 2008 - May 2009
Unilever North America July 2007 - May 2009
Unilever 2002 - July 2007
UBS March 2001 - July 2002
Leafstone Corestaff March 2001 - May 2002
Dial America Marketing April 2000 - March 2001
FYE (music & video retail store) November 1997 - April 2000
Skills
Human Resources, PeopleSoft, Project Management, Process Improvement, Vendor Management, Performance Management, Business Analysis, Analysis, SDLC, Training, Team Leadership, Data Analysis, HRIS, Outsourcing, Interviews, Talent Management, Security, Leadership
Education
University of Bridgeport 1991 — 1995
BS, Marketing and Statistic
NYMA 1986 — 1990
Diploma, JROTC
Association of Zoos and Aquariums September 2011 - Present
The American Association of Zoo Keepers August 2007 - Present
California Wolf Center August 2004 - Present
Big Bear Alpine Zoo February 2015 - Present
Zoological Society of San Diego June 2008 - February 2015
AAZK 2007 - 2011
Zoological Society of San Diego 1993 - 2010
Zoological Society of San Diego August 2006 - June 2008
Vista Hill-Stein Education Center 1986 - 1995
Dial America Marketing 1986 - 1992
Skills
Professional Development, Capture and Restraint..., Public Speaking, Non-profits, Wildlife, Program Development, Fundraising, Engagement, Animal Training, Conservation Issues, Grant Writing, Research, Staff Development, Animal Welfare, Animal Husbandry, Social Media, Volunteer Management, Teaching, Animal Behavior, Environmental Education, Animal Work, Biology, Biodiversity, Nonprofits, Zoo, Zoology, Ecology, Environmental Awareness, Scuba Diving, Science, Enrichment, Wildlife Conservation, Field Work, Leadership, Grants, Environmental Policy, Environmental Science, Program Management, Environmental Issues, Philanthropy, Natural Resources, Sustainable Development, Climate Change, Community Outreach, Natural Resource..., Proposal Writing, Report Writing, Environmental Impact..., Workshop Facilitation, Informal Education
Education
University of Hawaii at Manoa 1980 — 1983
Zoology/Animal Biology
San Jose State University 1978 — 1980
Psychology
Quantico High School 1976 — 1978
Dial America Marketing October 2010 - Present
Adecco Employment Services (Stryker Orthopedics) April 2010 - May 2010
Ramapo College September 2009 - May 2010
Ramapo College of New Jersey September 2009 - May 2010
Passaic County Planning Department June 2009 - August 2009
Education
Ramapo College of New Jersey 2008 — 2012
Bachelor of Science, Business Management
Savannah Bicycle Campaign July 2014 - Present
White Lies: Small Fabrications January 2013 - Present
Savannah College of Art and Design June 2013 - December 2014
Guenther Wood Group April 2014 - August 2014
Quality Bike Shop October 2012 - December 2012
Perry Rubber Bike Shop August 2012 - October 2012
Sunshine Cycles of Athens March 2012 - July 2012
Dial America Marketing October 2011 - February 2012
Appelrouth Tutoring Services 2011 - 2012
Student Transcription Services February 2011 - April 2011
Skills
Woodworking, Metal Fabrication, Tutoring, ESL, Bicycle Mechanic, Bilingual-Spanish, Adobe Creative Suite, Transcription, Sculpture, Mold Making, Molding, Jewelry Design, Spanish, Nonprofits, Art, Illustrator, Photoshop, Research, Editing, Public Speaking, Microsoft Office
Education
The University of Georgia 2006 — 2010
BFA, Sculpture
Citadel Athletics Media August 2014 - Present
Brenda's Baskets May 2014 - Present
Loud Television June 2015 - June 2015
Jackson Dawson Communications Inc. May 2015 - May 2015
Dollar General November 2014 - May 2015
Dollar Tree Stores September 2012 - December 2012
Brenda's Basket January 2010 - August 2012
NCO Group July 2008 - December 2009
Verizon Wireless September 2006 - March 2008
Dial America Marketing November 2004 - September 2006
Skills
PowerPoint, Final Cut Pro, Photoshop, Social Media, Video Editing, Microsoft Excel, Microsoft Word, Video Production, Customer Service, Social Networking, Photography, Film Production, Leadership, Public Relations, Adobe Creative Suite, Office Management, File Management, Canon DSLR, Studio Lighting, Sales
Education
Trident Technical College 2010 — 2016
Online Media Certificate
Trident Technical College 2010 — 2015
Associate of Arts (A.A.), Film/Video and Photographic Arts
Source2 November 2014 - Present
Adecco Group November 2013 - September 2014
Faithful Hands Constuctions June 2010 - November 2013
UPS August 2001 - April 2010
Dial America Marketing April 2005 - April 2006
Skills
Time Management, Customer Service, Microsoft Excel, Interpersonal..., Team Leadership, Team-oriented, Microsoft Word, Operations Management, Self-confidence, Social Media, Public Speaking, Interpersonal Skill, Build Strong..., Tactfulness, self confidence, Organizational..., gender issues, Phone Etiquette, Human Resources, Interviews, Leadership, Microsoft Office, Recruiting, Sales, Strategic Planning, Teamwork, Training, Social Networking
Education
University of Central Florida 2010 — 2013
Bachelor of Science, Interpersonal Communications
Seminole State College 2007 — 2009
Associates of Arts, General
Lake Brantley High School 1998 — 2001
Part-Time Licensed Health Insurance Agent August 2013 - Present
Part-Time Counselor January 2013 - Present
Tolt Solutions February 2015 - February 2015
DialAmerica March 2014 - December 2014
Dial America Marketing August 2013 - December 2014
DialAmerica February 2013 - December 2014
Spartanburg Community College September 2008 - December 2012
Spartanburg Community College August 2008 - May 2009
Spartanburg Community College March 2006 - May 2008
Pastoral counseling group July 2003 - January 2006
Skills
Scheduling, Mental Health, Customer Service, Public Speaking, Staff Development, Team Building, Research, Leadership, Leadership Development, Program Management, Sellers, Sales
Education
University of Phoenix 2008 — 2008
Master's level, Psychology, A
Winthrop University 1987 — 1988
(formerly Winthrop College), M.Ed.in Counseling and Human Development
University of South Carolina Upstate 1983 — 1986
B.A., Major in Psychology; Minor in History
Spartanburg Methodist College 1980 — 1982
Associate of Arts, Liberal Arts; Social Work, 3.5
Capco January 2014 - Present
Dial America Marketing November 2012 - December 2013
Skills
Microsoft Office, Business Strategy, Business Analysis, Business Process, Design Strategy, Capital Markets, Financial Services, Access
Education
University at Buffalo 2009 — 2013
Bachelor of Science (BS), Accounting, 3.63
Landmark Construction, LLC March 2014 - August 2014
The Home Depot December 2005 - March 2014
PeachMac 2014 - 2014
Manasota Flooring April 2005 - October 2005
Dial America Marketing March 2003 - January 2005
The Red & Black Newspaper May 2004 - August 2004
The University of Georgia August 1999 - May 2000
Skills
Kitchen & Bath Design, AutoCAD, Adobe Creative Suite, Administrative..., Countertops, Photoshop, InDesign
Education
The University of Georgia 1999 — 2004
Bachelor's degree, Spanish Language and Literature
McGavock High School 1995 — 1999
Career Finders LLC June 2014 - Present
SoftRock April 2011 - September 2012
Dial America Marketing June 2008 - November 2008
OfficeMax February 2006 - February 2007
Skills
Computer Repair, Network Administration, Information Technology, Sales Management, Management, Customer Service, Customer Satisfaction, Customer Engagement, Human Resources, College Recruiting, Marketing Communications, Community Outreach, Team Building, Team Leadership, Team Management, System Administration, Online Advertising, Compliance, Recruiting, Interviews, Sales, Lead Generation, Business Development, Advertising
Education
Mid Florida Tech 2009 — 2010
Certificate, Computer systems Tech
Valencia Community College
Fidelity Investments December 2014 - Present
Victory Casino Cruises July 2014 - November 2014
Presque Isle Downs and Casino July 2010 - July 2014
Dial America Marketing February 2010 - July 2010
The Foundation for Free Enterprise Education October 2008 - February 2010
Skills
Business Economics, Labor Economics, Macroeconomics, Microeconomics, International Economics, Eviews, Linear Regression, Regression Analysis, Microsoft Office, Supervisory Skills, Casino, Gaming Industry, Casino Gaming, Hospitality, VIP, Resorts, Hospitality Management, Food & Beverage, Gaming, Restaurants, Customer Service, Process Scheduler, Budgets, Food, Pre-opening, Negotiation, Sales, Quantitative Analytics, Qualitative Research, Microsoft Excel, Microsoft Word, PowerPoint, Access, Data Analysis
Education
Pennsylvania State University-Erie Campus 2011 — 2014
Bachelor of Science (B.S.), Business/Managerial Economics
Cloudstar September 2015 - Present
Century 21 Department Stores December 2014 - September 2015
Century 21 Department Stores July 2013 - November 2014
Dial America Marketing October 2010 - July 2013
Cury's Sport Shop September 2007 - May 2012
Cury's Sport Shop January 2005 - September 2007
Cury's Sport Shop May 2003 - January 2005
Island Sports August 1999 - May 2002
Skills
Merchandising, Retail, Visual Merchandising, Sales, Account Management, Customer Service, Marketing, Sales Management, Marketing Strategy, Outdoor Industry, Business Strategy, Management, Public Relations, Negotiation, Fashion, Purchasing, Selling, Apparel, Brand Development
Education
Salve Regina University 1999 — 2003
BS, Business Administration- Marketing
Penske Truck Leasing April 2015 - Present
Dial America Marketing January 2014 - April 2015
Infocision Management Corp. July 2012 - July 2013
Skills
Team Leadership, Marketing Strategy, PowerPoint, Public Speaking, Microsoft Word, Microsoft Excel, Time Management, Entrepreneurship, SAP, Management, Sales, Marketing, Social Networking, Coaching, Account Management, Market Research, Social Media, Marketing Communications, Social Media Marketing, Advertising, Leadership
Education
The University of Akron 2007 — 2012
Bachelor of Business Administration (B.B.A.), Marketing
The University of Akron 2007 — 2012
Bachelor's Degree, Marketing
Wickliffe High School 2003 — 2006
You Need My Guy April 2015 - Present
Melaleuca:The Wellness Company March 2013 - Present
Dial America Marketing June 2013 - June 2014
Ambit Energy November 2010 - March 2013
Lifetouch Portrait Studios September 2012 - November 2012
Sutherland Global Services September 2011 - March 2012
Skills
Call Centers, Customer Service, Team Building, Sales, Team Leadership, Business Development, New Business Development, Project Management, Direct Sales, Coaching, Photography
Education
Monroe Community College
Associates, Computer and Information Systems Security/Information Assurance, B+
Northland, A Church Distributed June 2015 - Present
CapTel Service Specialists May 2014 - Present
CapTel October 2013 - Present
CapTel June 2013 - Present
Hyatt Christian Counseling May 2010 - Present
Hilton Grand Vacations June 2011 - February 2013
Turn Around Ministry September 2011 - March 2012
Dial America Marketing December 2009 - June 2011
Healthcare Education January 1997 - January 2001
Office Administration January 1989 - January 1996
Skills
Long Term Care, Grants, Umbrella, Medicare Supplements, Treatment, Change, Writing, Volunteer Management, Clinical, Health, Program Development, Analysis, Conferences, Community Outreach, Leadership, Public Speaking, Nonprofits, Customer Service, Crisis Intervention, Teaching, Leadership Development, Psychotherapy, Training, Coaching, Team Building, Conflict Resolution, Pastoral Counseling, Counseling Psychology, Management, Microsoft Office, Strategic Planning, Fundraising, Event Planning, Healthcare, Psychology, Marketing, Social Services, Recruiting, Pastoral Care, Organizational...
Education
Liberty University 2012 — 2013
Master's degree, Human Services, General, A
Liberty University 2010 — 2011
MAR, Pastoral Counseling, 3.65
University of Central Florida 1972 — 1975
BA, Speech Communication
Sebring High School 1966 — 1972
High School Diploma, General
Tribune Publishing 2015 - Present
EXIT Strategy Realty January 2014 - Present
A.R.E. Partner Inc. January 2013 - January 2014
Oak Park Board of Realtors 2007 - January 2013
Village of Oak Park August 2003 - September 2004
Dial America Marketing October 1985 - January 1996
Skills
Real Estate, Sellers, Short Sales, Buyer Representation, Single Family Homes, First Time Home Buyers, Foreclosures, Condos, Residential Homes, Real Estate Transactions, Listings, Investment Properties, Investors, Luxury, REO, SFR, Buyers, Property
Education
Roosevelt University 1988 — 1991
Finance
National Language Service Corps March 2014 - Present
Language Line Solutions October 2011 - Present
Dial America Marketing May 2011 - September 2011
El Paso Times May 2008 - October 2010
Ser Empresario Magazine April 2007 - November 2007
El Paso Times September 2006 - April 2007
Reflejos Publications December 2005 - March 2006
Skills
Publications, Translation, Editorial, Multimedia, Newspapers, Journalism, AP Style, Proofreading, Editing, Copy Editing, News Writing, Copywriting, Magazines, Community Development, Advertising, Consecutive..., Media Ethics, Transcription, Latin American Studies, Writing
Education
New Mexico State University 2003 — 2005
B.A.
El Paso Community College 2001 — 2003
A.A.
Henry Schein March 2015 - Present
Darby Dental Supply January 2006 - June 2014
Darby Dental Supply March 2002 - January 2006
Darby Dental Supply May 2001 - March 2002
Sleepy's Mattress Professionals January 1999 - May 2001
Doubleday Books January 1997 - January 1999
Dial America Marketing January 1994 - January 1997
Skills
Procurement, Sales, Invoicing, Purchasing, Data Entry, Inventory Management, Microsoft Excel, Pricing, Logistics, Call Centers, Customer Satisfaction, Customer Service, Direct Sales, Medical Devices, New Business Development, Sales Management, Sales Operations, Sales Process, Portrait Photography
Education
Nassau Community College
AS Degree, Liberal Arts
AutoAnything May 2015 - Present
AutoAnything April 2015 - Present
CoreLogic SafeRent August 2012 - November 2014
Great Call April 2012 - May 2012
Dial America Marketing November 2011 - February 2012
Dr Pepper Snapple Group January 2010 - April 2011
Phoneware May 2009 - January 2010
Ace Parking November 2008 - September 2009
Coit Services November 2007 - February 2008
Anheuser-Busch July 2006 - June 2007
Skills
Sales, Management, Retail, Customer Service, Troubleshooting, Telecommunications, Call Centers, Customer Satisfaction, Microsoft Office, Inventory Management, Team Building, Training, Leadership, Cold Calling, Account Management, Marketing, CRM, Time Management, Employee Relations, Vendor Management
Education
Valley Career College 2008 — 2009
Certificate of Completion, Computer Networking, 3.6
Southwestern College 2002 — 2004
n/a, Computer Science, 3.0
Chula Vista High School 1997 — 2000
n/a, HS Diploma, 2.7
Navy Federal Credit Union August 2014 - Present
Navy Federal Credit Union August 2013 - August 2014
Navy Federal Credit Union October 2011 - August 2013
Dial America Marketing November 2009 - September 2011
Skills
Customer Service, Call Centers, Microsoft Office, Microsoft Word, Credit, Data Entry, Retail Banking, Outlook, PowerPoint, Credit Bureau Report..., Budget Counseling, Personal Finance
Education
Pensacola State College 2015 — 2017
Associate's degree, Business Administration and Management, General
McGraw-Hill Education August 2015 - Present
Freelance Writing and Editorial Services May 2012 - Present
Pearson January 2009 - May 2012
Pearson 2007 - December 2008
Pearson 2005 - 2007
The Ohio State University 2003 - 2005
Dial America Marketing 2000 - 2003
Skills
Developmental Editing, Academic Writing, Dissertation Editing, Textbooks, Educational Technology, Blended Learning, Needs Analysis, Instructional Design, Competitive Analysis, Content Development, Curriculum Development, Market Opportunity..., Talent Acquisition, Editing, Editorial, Academic Publishing, Market Analysis, E-Learning, Higher Education, Manuscript Development, Content Management, Publishing, Technical Writing, Ebooks, Content Strategy, Content Writing, Market Research, Instructional Technology, Proofreading, Freelance Writing, Web Content, Copy Editing, Literature, Text Editing, RFP Design, Manuscript, Publications
Education
The Ohio State University 2003 — 2005
Master of Arts (M.A.), English
University of Florida 1996 — 2000
Bachelor of Arts (B.A.), English
My_Athens August 2015 - Present
Harold's BBQ August 2015 - Present
University of Georgia August 2014 - Present
Choe Photography 2013 - Present
Five Points Bottle Shop 2013 - 2014
Student Business Services Group September 2013 - November 2013
RaceTrac Petroleum 2011 - 2013
Choo Choo Express 2010 - 2011
Dial America Marketing 2009 - 2009
McAlister's Deli (Corporation) 2008 - 2009
Skills
Photography, Image Editing, Social Media Outreach, Graphic Design, Customer Service, Marketing, Management, Inventory Management, Account Management, Staff Supervision, Scheduling Management, Intercultural..., Sales, Maintenance & Repair, Social Networking, Leadership, PowerPoint, Photoshop, Social Media, Microsoft Excel, Facebook, Microsoft Office
Education
The University of Georgia 2005 — 2011
Linguistics
DNA4Health January 2014 - Present
CROSSMARK April 2013 - January 2015
Connextions March 2013 - October 2014
Equipment Locator Vendor Services (E.L.V.S.) January 2013 - April 2013
Dial America Marketing October 2012 - February 2013
The Home Depot May 2012 - October 2012
MorphoByte LLC July 2011 - May 2012
SynerMedia Networks December 2010 - July 2011
TruGreen February 2011 - June 2011
Westgate Resorts April 2010 - December 2010
Skills
Recruiting, Software, Advertising, Direct Sales, Sales, Account Management, Lead Generation, Sales Process, Team Building, Team Leadership, Training, Cold Calling, Marketing, Leadership, CRM, B2B, Selling, Online Advertising, Customer Satisfaction, Networking, Social Networking, Sales Management, Marketing Strategy, Retail, Telecommunications, Inventory Management, Business Planning, Strategy, Strategic Planning, Small Business, Time Management, Social Media Marketing, Public Speaking, Product Marketing, Leadership Development, Social Media, Budgets, Entrepreneurship, Coaching, Contract Negotiation, Sourcing, Management, Customer Service, Customer Retention, Online Marketing, Strategic Partnerships, Sales Operations, Salesforce.com, Sales Presentations, Market Research
Education
Landmark Education 2009 — 2012
CE, Team Management & Leadership
Unity of Orlando 1988 — 2011
University of Central Florida 1980 — 1987
BS, Computer Science, Math & Physics
Seminole Community College 1976 — 1979
AA, Computer Science, Math & Physics
All Souls 1959 — 1968
elementary school, K-8th Catholic parochial
All Souls Catholic 1958 — 1968
CompliancePoint August 2015 - Present
CED Solutions October 2010 - July 2015
Dial America Marketing July 2009 - March 2010
Dial America Marketing January 2005 - August 2006
Skills
Customer Service, Sales, Direct Sales, Account Management, Sales Management, Microsoft Office, Online Marketing, Leadership, Management, Microsoft Word, Sales Process, Salesforce.com, Troubleshooting, Strategic Planning, Training, Marketing, Project Management
Education
The University of Georgia
Bachelor of Science, Psychology
Oracle June 2013 - Present
Oracle July 2010 - June 2013
Careerbuilder.com October 2007 - December 2008
Careerbuilder.com March 2006 - October 2007
Careerbuilder.com February 2005 - March 2006
Dial America Marketing August 2003 - January 2005
Skills
Account Management, Team Leadership, Social Media, SEO, Project Management, Sales Process, CRM, SaaS, Cloud Computing, Software Consulting, HR Solutions, Business Intelligence, ERP, Oracle Applications, ADP Payroll, Business Strategy, Marketing, Solution Selling, Pre-sales, Marketing Automation, Email Marketing, Oracle, Management, Leadership, Sales, Salesforce.com, Competitive Analysis, Selling, Mobile Devices, Eloqua, Consulting, Enterprise Software, Sales Management, Training, Sales Operations, Marketing Strategy, Strategy, Professional Services
Education
Kennesaw State University - Michael J. Coles College of Business
BBA, Marketing, Business Law, Sales
The University of Georgia
Cognitive Science, Computer Science
Silver Fox Music U.S. April 2012 - Present
All Dat Entertainment April 2008 - Present
Silver Fox Music U.S. April 1986 - Present
Silver Fox music U.S. January 1979 - Present
silverfoxmusicus April 1975 - Present
Dial America Marketing 2009 - 2010
Arramark Uniform Services July 2004 - May 2008
C.C.L. Records January 1983 - January 1984
Skills
Marketing, Sales, Music, Music Industry, Entertainment, Record Labels, Music Production, Music Publishing, Songwriting, Recording, Social Networking, Social Media Marketing, Social Media, Radio, Audio Engineering, A&R, Video, Studio Recording, DJ, Television, Singing, Pro Tools, Composition, Talent Booking, Sound, Songs, Rock, Band, Keyboards, Audio Post Production, Music Licensing, POP, Concerts, Sound Design, Film, Drums, Audio Editing, Festivals, Voice Over, Music Theory, Logic Pro, Original Music, Live Sound, Music Management, Vocal, Mastering, Music Supervision, Film Scoring, Sound Editing, Tour Management
Education
City College Of New York 1982 — 1985
Associate of Arts (AA), music major/ business minor
Manhattan School of Music 1968 — 1973
Associate of Arts (A.A.), Percussion Instruments
Freelance Artist and Graphic Designer March 2015 - Present
Dial America Marketing September 2013 - Present
Emagination Computer Camps June 2014 - August 2014
Hilton East January 2010 - February 2011
Skills
Programming, Graphic Design, Web Design, Software Design, Software Development, Game Development, Game Design, Video Games, Web Games, Game Programming, Mobile Applications, Photoshop, C++, Visual C++, Java, C#, Visual C#, Adobe, Flash Animation, Flash Professional, 3D Modeling, 2D graphics, Music, Music Production
Education
Rochester Institute of Technology 2010 — 2015
Bachelor's degree, Game and Interactive Media Design, 3.1
Automated Health Systems May 2010 - Present
Convergys July 2003 - September 2004
Dial America Marketing November 2002 - May 2003
Skills
Psychotherapy, Employee Benefits, Medicaid, Social Services, Program Development, Community Outreach, Public Speaking, Public Health, Leadership Development, Coaching, Staff Development, Training, Interviews, Management, Organizational..., Employee Training, Customer Service, Team Building, Leadership, Employee Relations, Time Management, Human Resources
Education
Walden University
Master of Science (M.S.), Applied Psychology
The American School of Real Estate Express 2014 — 2015
Real Estate Sales Certification, Real Estate
University of Phoenix 2010 — 2014
Bachelor of Science (B.S.), Human Services and Management
Tallahassee Community College 2001 — 2010
Associate of Arts (AA), General Studies
Ralphs Grocery Company 2010 - 2010
Dial America Marketing June 2008 - January 2009
Dial America Marketing June 2008 - 2009
Scholastic Sports January 2007 - September 2007
Education
Pima Medical Institute-Chula Vista
Medical Assistant, Medical/Clinical Assistant
Mattress Firm March 2015 - Present
Mattress Firm February 2014 - Present
Mattress Firm February 2014 - Present
Mattress Giant October 2000 - May 2012
Mattress Giant October 2000 - May 2012
Mattress Giant October 2000 - May 2012
Mattress Giant January 2000 - May 2012
Dial America Marketing February 2000 - August 2000
Skills
Strategic Planning, Solutions Provider, Customer Service, Help Desk Support, Help Desk Implementation, Project Management, Servant Leadership, Management, IT Management, IT Operations, Transition Management, ERP/CRM, SOX, Creative Problem Solving, Cross-functional Team..., Mentoring, IT Business Management, Staff Training, Staff Retention, Process Improvement, Team Building, IT Strategy, Cisco Call Manager, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Access, PowerPoint, Business Analysis, CRM, Call Centers, Customer Satisfaction, Outlook, Retail, Sales, Sarbanes-Oxley Act, Software Documentation, Technical Support, Training, Windows 7
Education
Northeastern State University 1995 — 1998
Bachelor of Business Administration (BBA), Accounting
University of Central Missouri 1993 — 1995
DocAuto, Inc. June 2014 - Present
University of Georgia August 2013 - May 2014
Dial America Marketing May 2010 - August 2013
University of Georgia Bookstore June 2009 - May 2010
Skills
Sales, Customer Service, Highly detail oriented, Phone Etiquette, Telemarketing, Troubleshooting, Social Media, Telephone Skills, Customer Retention, iManage, Data Entry, HTML, Microsoft Office, CRM, Call Centers
Education
The University of Georgia 2010 — 2014
Bachelor of Arts (B.A.), Art History, Criticism and Conservation
Charleston County School District June 2014 - March 2015
Dial America Marketing November 2010 - July 2011
Navy Exchange November 2007 - December 2009
Skills
Sales
Education
Trident Technical College 2011 — 2013
New Horizons Computer Learning Center of Charlotte, NC
A+, Network+, Windows 8 configuration
Charleston Harbor Resort & Marina May 2015 - Present
C.E.Bizzell Photography January 2011 - Present
Charleston Holistic Center December 2011 - Present
Radisson May 2014 - May 2015
Advantage Sales & Marketing June 2013 - May 2014
Trident Times School News Paper May 2012 - May 2013
CPI Corp. October 2010 - January 2012
Dial America Marketing March 2009 - February 2010
HEB March 2002 - May 2007
Skills
Photography, Digital Photography, Portrait Photography, Event Photography, Editing, Fine Art Photography, Advertising, Social Media, Photojournalism, Weddings, Microsoft Office, Photos, Marketing, Layout, Journalism, Headshots, Graphics, Customer Service, Technical Writing, Research, Fine Art, Social Networking, Photoshop, Lightroom, Wedding Photography, Commercial Photography, Camera, Food Photography, Food Styling, Studio Lighting, Studio Photography, Image Manipulation, Event Management, Sales, Portraits, Social Media Marketing, Leadership, Event Planning, Facebook, Writing, Management, Opera, Hospitality, Skilled Multi-tasker, Banquets, Food & Beverage, ServSafe, ServSafe Alcohol..., Blogging, Creative Writing
Education
Trident Technical College 2013 — 2015
Associate of Science (AS), Hospitality and Tourism Management, 4.0
Trident Technical College 2012 — 2014
Certificate, Professional Writing, 3.609
Trident Technical College 2010 — 2014
Associate's degree, Photography, 3.67
Enterprise Holdings January 2014 - Present
Integron August 2012 - January 2014
Monro Muffler Brake June 2011 - August 2012
Empire Justice Center January 2011 - April 2011
Dial America Marketing February 2009 - May 2009
Skills
PowerPoint, Microsoft Word, Photoshop, Forecasting, Customer Service, Financial Reporting, Microsoft Office, Microsoft Excel, Budgets, Inventory Management, Teaching, Accounting, Leadership, Financial Analysis, Process Improvement, Accounts Receivable, Management
Education
State University of New York College at Brockport 2008 — 2011
Bachelor of Science, Finance
Monroe Community College 2004 — 2006
Associate of Arts, Liberal Arts
American Credit Acceptance August 2014 - Present
American Credit Acceptance June 2013 - Present
Dial America Marketing June 2012 - November 2012
Skills
Loans, Financial Analysis, Finance, Underwriting, Financial Risk, Accounts Receivable, Call Centers, Cash Management, Accounting, Loan Origination, Credit Analysis, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Time Management, Team Building, Leadership, Outlook, PowerPoint, Credit
Education
Virginia College Spartanburg Campus 2013 — 2014
Associate's degree, Business Administration and Management, General
Spartanburg Methodist College 2011 — 2012
Associate's degree, Business Administration and Management, General
Burger King Corporation May 2005 - October 2013
American Campus Communities November 2007 - September 2010
Greyhound Pets of America May 2010 - July 2010
Dial America Marketing May 2006 - November 2007
Skills
Adobe Creative Suite, C++ Language, Microsoft Excel, Microsoft Suites, Business Finance, Return on Investment..., Corporate Finance, Financial Markets, Portfolio Analysis, Financial Accounting, Managerial Accounting
Education
University of Central Florida 2009 — 2015
Bachelor of Science (BS), Finance, General
University of Central Florida 2005 — 2015
Bachelor of Science (BS), Computer Engineering
University of Central Florida 2007 — 2009
Minor in College of Sciences, Mass Communication/Media Studies
Fuccillo Kia August 2008 - Present
Sutherland Global Services 2006 - August 2008
Dial America Marketing 2004 - 2006
Skills
Building Relationships, Sales, Sales Management, Cold Calling Experience, Automotive, Automotive Sales..., Team Leadership, Management, Strategic Planning, Marketing, Communication, Call Centers, Customer Satisfaction, Customer Service
Education
Monroe Community College
Associate of Science (A.S.), Computer Science, 3.0
Riverside Medical Center June 2014 - Present
Oce 2001 - 2009
Pitney Bowes 1989 - 2001
Pitney Bowes 1989 - 2001
Pitney Bowes 1989 - 2001
Dial America Marketing 1988 - 1989
Air Express International 1985 - 1988
Skills
Customer Service, Sales, Microsoft Excel, Payroll, Invoicing, Data Entry
Education
Norwalk Community College 1982 — 1983
English, Chemistry
Self-employed 2010 - Present
Borders 2006 - 2008
Dial America Marketing June 2006 - September 2006
Skills
Childcare, Community Outreach, Research, Public Speaking, Data Entry, PowerPoint, Fundraising, Event Planning, Microsoft Word, Customer Service, Microsoft Office
Education
Knox College 2006 — 2010
Bachelor's degree, Biochemistry
Romeoville High School
American Airlines October 2014 - Present
Complete Payroll Processing, Inc. August 2013 - April 2014
BNI 2013 - April 2014
Paychex August 2011 - April 2013
Paychex Insurance Agency January 2010 - April 2011
Dial America Marketing June 2009 - December 2009
Skills
Social Networking, Social Media Marketing, Athletics, Athletic Performance, Microsoft Office, Microsoft Word, Creative Writing, Technical Writing, Grammar, Public Relations, Public Speaking, Sales
Education
SUNY Geneseo 2005 — 2009
Bachelor of Arts (B.A.), Interpersonal and Organizational Communication, Liberal Arts
Ron Lewis Automotive Group March 2014 - October 2014
Ron Lewis Automotive October 2013 - December 2013
Pittsburgh Airport Area Chamber of Commerce April 2013 - July 2013
TRG Customer Solutions September 2010 - May 2011
Dial America Marketing December 2009 - August 2010
Skills
Call Center, Customer Satisfaction, Customer Service, Sales Management, Team Leadership, Leadership Development, Typing, Microsoft Word, Microsoft Excel, Microsoft Office, Analysis, Program Management, Quality Assurance, Training, PowerPoint
Education
Robert Morris University 2012 — 2013
Bachelor of science, organizational leadership
Pittsburgh Technical Institute 2011 — 2013
Associates of Science, Business Administration, 4.0
Waynesburg University 2005 — 2009
Bachelor of Science (B.S.), Multi-/Interdisciplinary Studies, General
Fort Cherry Jr./Sr. High School 1999 — 2005
High School Diploma
motel 6 April 2013 - Present
Dial america marketing inc April 2010 - 2013
Vista Marketing Inc December 2009 - April 2010
Dial America Marketing April 2008 - December 2009
sunset bay alf October 2007 - April 2008
Dial america marketing inc August 2006 - May 2007
Albertsons March 2006 - May 2006
Skills
typing,microsoft..., Spanish, Customer Service, Telemarketing, Call Center, Customer Satisfaction, Microsoft Office, Microsoft Word, Telephone Skills, Time Management, Microsoft Excel, Data Entry, PowerPoint
Education
Rasmussen College-Florida 2008 — 2009
Associate's degree, Early Childhood Education and Teaching
landmark high school 2004 — 2006
Enterprise Holdings May 2013 - Present
Dial America Marketing July 2011 - January 2012
bevinco January 2011 - January 2012
Skills
Customer Service, complex problem..., Strategic Planning, Project Management, Sales Operations, Direct Sales, SAS, Mathlab, Mathematica
Education
University at Buffalo 2010 — 2014
Bachelor of Arts (B.A.), Economics
Queensborough Community College 2009 — 2010
Liberal Arts and Sciences/Liberal Studies
The San Diego Union Tribune August 2015 - Present
The San Diego Union Tribune October 2013 - August 2015
We Ride Project January 2014 - January 2015
The San Diego Union Tribune December 2010 - October 2013
Venice buys May 2010 - October 2010
San Diego Hall of Champions & San Diego Sports Commission May 2010 - July 2010
Port of San Diego January 2010 - May 2010
SDSU Bookstore January 2008 - January 2009
Dial America Marketing August 2004 - December 2004
Skills
Word, Outlook, Spanish, Photoshop, SPSS, PowerPoint, Excel, SharePoint, Paint, Social Media, Microsoft Office, Public Relations, Promotions, Market Planning, Social Media Marketing, Event Planning, Advertising, Marketing Communications, Marketing Strategy, Market Research, Customer Service, Content Production, Creative Content..., Proofreading, Budgets, Inventory Management, Development Of..., Procurement, Coordination Of Events, Vendor Co-ordination, Layout, Project Management, Media Kit Development, Online Advertising, Translation, Lead Generation, Logistics Management, Office Administration, Media Relations, Email Marketing, Social Networking, Integrated Marketing, Digital Marketing
Education
San Diego Continuing Education 2014 — 2015
Interactive Media Certificate Program, Digital Communication and Media/Multimedia
San Diego State University-California State University 2007 — 2010
Marketing, Integrated Marketing Communications
Southwestern College 2005 — 2007
Associates, Communication - Transfer studies
Apprisen May 2009 - Present
HSBC March 2003 - April 2009
Dial America Marketing January 2002 - February 2003
Skills
Team Building, Training, Budgets, Marketing, Management, Leadership, Project Management, Process Improvement, Loans, Customer Satisfaction, Customer Service, Strategic Planning, Finance, Account Management, Strategy, Sales, Project Planning
Education
State University of New York College at Oswego 1997 — 2001
Business Administration and Management, General
Frontier High School 1994 — 1997
Business Administration and Management, General
Misys May 2015 - July 2015
Independent Consultant - Marketing October 2013 - May 2015
SDV May 2012 - October 2013
Total Energy February 2012 - April 2012
The Laufer Group 2008 - 2011
Maersk Line 2005 - 2008
Hanjin Shipping 2000 - 2005
Dial America Marketing 1998 - 1999
Skills
Advertising, Press Releases, Public Relations, Data Analysis, Pivot Tables, Word, PowerPoint, Promotions, Marketing Communications, Email Marketing, Direct Marketing, Corporate Communications, Budgeting, Brand Development, Spreadsheets, Direct Mail, Trade Shows, Marketing Strategy, Market Planning, Vendor Relations, Strategic Planning, Logistics, Excel, Negotiation, Microsoft Office, Writing, Strategic Consulting, Social Networking, Trade Show Management, Analysis, Budgets, Ocean, Freight Forwarding, International Logistics, Air Freight, Supply Chain, Pricing, International Business, International Trade, Transportation, Customs Regulations, Container, Logistics Management, Export, Freight, Strategy, Management
Education
St. John's University, The Peter J. Tobin College of Business 1994 — 1997
MBA, Marketing Management
Mount Saint Mary College 1990 — 1994
BS, Business Management and Administration
John S Burke Catholic 1986 — 1990
Regents Diploma, General Cirriculum
Paychex 2014 - Present
Paychex July 2013 - July 2014
Dorschel Automotive Group October 2011 - July 2013
DialAmerica Marketing May 2011 - October 2011
Dial America Marketing May 2008 - August 2009
Skills
Customer Service, Microsoft Office, Account Management, Sales, Marketing, Sales Management, Leadership, Retail, Communication, Time Management, Interpersonal Skill, Sales Operations, Human Resources, Sales Process, Teamwork
Education
Rochester Institute of Technology
Philosophy
Muirfield Broadcasting August 2004 - November 2005
Time Warner Cable September 2001 - August 2004
WSPA-TV (CBS Affiliate, Greenville Spartanburg, SC) August 1991 - August 1994
Comcast October 1987 - June 1990
Dial America Marketing July 1986 - March 1987
Skills
Office Management, Recruiting and Training, Customer Service, Public Relations, Account Management, Financial Analysis, Salesforce.com, AS400 system, Sales Management, Sales Process, B2B Marketing, Sales, Management
Education
Susquehanna University 1982 — 1986
Bachelor's Degree, Business Administration and Management, General, 3.0
ADP July 2012 - Present
Group 1 Automotive 2010 - 2012
Enterprise Rent-A-Car September 2004 - April 2010
Dial America Marketing June 2003 - June 2004
Brookstone January 2000 - January 2004
Skills
Skilled in MS Word,..., Customer Service, Customer Satisfaction, Microsoft Office, Leadership, Sales, Account Management, Microsoft Word, Sales Management, Team Building, Public Speaking, Marketing, Sales Process, New Business Development, Customer Retention, Cold Calling, Coaching, Time Management, Negotiation, Human Resources, Management, B2B, Salesforce.com, Sales Presentations
Education
SUNY at Buffalo 2000 — 2004
Bachelor of Arts (B.A.), Political Science and Government
Alpha Sigma Phi Fraternity
Hillside Family of Agencies June 2013 - Present
Organo Gold April 2013 - Present
GEICO September 2012 - Present
Medaille College September 2008 - May 2012
Dial America Marketing May 2011 - November 2011
Skills
Juvenile Delinquency, Juvenile Law, Corrections, Adolescent Issues, Child Development, Mental Health, Law Enforcement, Probation, Courts, Retail, Telemarketing, Telecommunications, Customer Service, Customer Relations, Customer Satisfaction, Customer Experience, Workshop Presentation, Mentoring, Counseling
Education
Medaille College 2008 — 2012
Bachelor of Science (BS), Criminal Justice and Corrections
Microsoft May 2014 - Present
University of Georgia May 2012 - May 2014
Apple May 2013 - August 2013
Orchard Brands November 2010 - April 2011
Orchard Brands March 2010 - October 2010
Orchard Brands October 2009 - February 2010
Dial America Marketing September 2008 - May 2009
Skills
Databases, Computer Hardware, SQL, Windows, Java, Access, MySQL, Programming, Troubleshooting, BPMN, Windows XP, Networking, Technical Support, HTML, Microsoft Office, RMP, CSS, C++, XML, Data Modeling, Software Installation, Computer Hardware..., Unix, Data Visualization, iOS, Mac OS, JSP, RDBMS, Servlets, JDBC, Project Management, OS X, Call Centers, Analytics, Business Intelligence, Big Data, Hadoop, Powershell
Education
The University of Georgia 2012 — 2014
Bachelor of Business Administration (BBA), Management Information Systems, General
The University of Georgia 2001 — 2003
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
John Daniel Associates, Inc. October 2014 - Present
John Daniel Associates April 2014 - April 2015
Robert Morris University December 2012 - April 2014
Robert Morris University September 2008 - December 2012
Circuit City June 2007 - November 2008
Dial America Marketing January 2004 - August 2006
Skills
Recruiting, Training, Sales, Higher Education, Customer Service, Social Media, Fundraising, Public Speaking, Sales Management, Information Technology, Business Development, Business Analytics, Event Management, Admissions, Enrollment Management, Negotiation, Research, Strategy, Direct Sales, Value Based Selling, Student Affairs, Time Management, Leadership Development, Sales Operations, Business Relationship..., Competitive Intelligence, Promotions, Budgeting, Presentations, Emotional Intelligence, Strategic Data Analysis, Cognos, TM1, Marketing Analytics
Education
Robert Morris University 2011 — 2013
Masters of Science, Competitive Intelligence Systems
Robert Morris University 2005 — 2008
BSBA, Management
Optimum Retail Dynamics May 2015 - Present
Dial America Marketing April 2013 - March 2015
Top Gun Enterprises April 2011 - July 2011
United States Marine Corps August 2003 - March 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Strategic Planning, Budgets, Training, Client Relations, Sales Management, Sales Operations, Sales, Team Building, Team Leadership, Team Management, Teamwork, Leadership, Management, Military, Call Centers
Education
Mid Michigan Community College 2015 — 2016
business
Strayer University 2013 — 2016
Associate's degree business, Business Administration and Management, General
Strayer University-Tennessee 2013 — 2016
Bachelor of Business Administration (BBA), Business Administration and Management, General
Citrix Systems August 2010 - Present
United Water July 2002 - August 2010
UBS 1999 - 2001
Dial America Marketing August 1997 - September 1999
Skills
ITIL, Terminal Services, Enterprise Architecture, Cloud Computing, Business Continuity, Program Management, Information Security, Citrix, Disaster Recovery, Application..., Virtualization, Active Directory, Windows Server, Servers, VMware, Networking, Data Center
Education
Stevens Institute of Technology 2003 — 2005
Master of Science, Information Systems Management
New York University 1993 — 1997
Bachelor of arts, Economics
Dial America Marketing July 2007 - Present
Paradies October 2006 - July 2007
Cinemark Holdings May 2005 - August 2006
Education
Robert Morris University 2006 — 2010
Center Area High School 2002 — 2006
H.S. Diploma
Express Scripts July 2013 - Present
Express Scripts March 2012 - March 2013
Dial America Marketing 2010 - 2012
IBM 2001 - 2008
Troll Communications 1993 - 1999
Skills
IT Service Management, SharePoint, ITIL, Management, IT Management, Project Management, Vendor Management, Security, PMP, Team Leadership, Business Analysis, SDLC, Integration, Business Intelligence, Program Management, Troubleshooting, Data Center, Process Improvement, SQL, MS Project, Quality Assurance, Leadership, Databases, IT Strategy, Microsoft Project, Software Documentation
Education
Mount Saint Mary College 1999 — 2002
BS, Computer Science
Orange County Community College 1988 — 1999
AS, Computer Science
University at Albany, SUNY 1986 — 1988
Computer Science
John S Burke CHS
St. Columba
Jenna Rena' Crochet September 2004 - Present
Hawthorne Cedar Knolls UFSD November 2010 - 2012
Avon March 2010 - 2012
Dial America Marketing January 2011 - June 2011
Relationship 1 November 2007 - August 2008
Skills
Customer Service, Sales, Customer Satisfaction, Team Building, Leadership, Retail, Sales Management, Call Centers, Inventory Management, Social Media Marketing
Education
Mercy College 2010 — 2011
B.S., Business Organizational Management
Merrill Lynch September 2010 - November 2012
Bank of America July 2005 - September 2010
Dial America Marketing September 2004 - March 2005
Agent Mortgage LLC November 2003 - September 2004
EMMC, LLC Tempe, AZ March 2001 - November 2003
Brock Supply Company Tempe, AZ January 2000 - January 2001
O” Neal and Associates August 1993 - March 1999
Skills
Public Speaking, Team Leadership, Training, Sales, Sales Management, Performance Management, Coaching, Leadership Development, Leadership, Management, Call Centers, Customer Service, Customer Retention, New Business Development, Strategic Planning, Marketing, Time Management
Education
Mesa Community College
Business Administration
US Army September 2010 - Present
Department of Defense September 2014 - Present
Florida Hospital November 2008 - June 2011
The Florida HospitalNSA November 2008 - April 2011
Dial America Marketing February 2008 - August 2008
US Navy July 2006 - July 2008
Connextions, Inc March 2007 - January 2008
United States Armed Forces May 2004 - January 2005
Bally's Total Fitness October 2003 - March 2004
Skills
Training, Sales, Management, Customer Service, Administration, Leadership, Marketing Strategy, Data Entry, PowerPoint, Team Leadership, Budgets, Troubleshooting, Security
Education
EVEREST UNIVERSITY 2009 — 2011
PHARMACY TECH
Seminole High School 2000 — 2003
contact me for more info..., contact me for more info...
Wolmer's Schools 1996 — 2000
General Studies
New Horizons Computer Learning Center of Raleigh-Durham-Chapel Hill
Seminole State College of Florida
Associate of Arts Degree in E, Business Technology
The Sandbar at Granite Shoals Marina March 2009 - Present
Filet Steak and Seafood October 2007 - March 2009
Walt Light's Steak, Seafood, and Spirits April 2007 - August 2007
Dial America Marketing October 2005 - December 2005
Education
University of Georgia - Terry College of Business 2005 — 2007
Bachelor's of Business Administration, Marketing
The University of Georgia
Bachelor of Business Administration, Marketing
Valdosta State University
College of Mass Communication and Media Arts September 2008 - December 2009
Dial America Marketing May 2006 - July 2007
Vector Marketing December 2005 - June 2006
Education
Southern Illinois University, Carbondale 2005 — 2009
Bachelor of Arts, Radio-Television, (SIUC), Carbondale, IL, e, Major:Radio-Television Minor:Speech Communication, Specialization: Media Marketing/Management
Appdenity April 2015 - Present
Altitude Marketing, LLC September 2004 - March 2015
Dial America Marketing February 2001 - September 2004
Skills
Lead Generation, Sales, Sales Management, Management, Customer Service, Customer Satisfaction, Sales Operations, New Business Development, Account Management, Key Account Management, Sales Process, Customer Retention, Business Development, Training, Direct Sales, Negotiation, B2B, Staff Retention, Sales Growth, Growth Management, Business Strategy, Team Building, Leadership, Team Leadership, Multi-Cultural Team..., Reporting & Analysis, Analytics, Market Analysis
Education
Niagara County Community College 1998 — 2000
AAS, Accounting and Business/Management
Dial America Marketing December 2010 - Present
Prudential Rand Realty December 2010 - Present
Dial America December 2010 - Present
Summer Camp July 2005 - Present
Education
University at Albany, SUNY 2006 — 2010
University at Albany
of 2005
High school Liberal Arts diploma; Bachelor Of Arts, Information Science
AutoLoop November 2013 - Present
CAR Research Inc. March 2008 - Present
Dial America Marketing November 2002 - April 2004
Bakers Grocery March 1996 - March 1997
Skills
Project Management, Microsoft Office, Business Analysis, Microsoft SQL Server, HTML, Customer Service, JavaScript, Program Management, Change Management, Requirements Analysis, Software Development, Strategic Planning, Team Leadership, Windows, XML, Management, Microsoft Excel, SQL, Java, CRM
Education
Kaplan University-Omaha Campus 2003 — 2005
Associate of Science (AS), Computer and Information Sciences and Support Services
William Jennings Bryan High School 1996 — 2000
JPMorgan Chase June 2011 - Present
SunGard Higher Education March 2011 - June 2011
Capital One Finance July 2010 - March 2011
Frontier Communications 2007 - 2008
Sutherland Global Services 2006 - 2007
Dial America Marketing 2004 - 2006
Best Buy Inc January 2000 - January 2004
Skills
Training, Sales, Troubleshooting, Sales Process, Technical Support, Customer Service, Time Management, Retail, B2B, Microsoft Office, Cold Calling, Windows, Call Centers, Account Management, Team Building, Sales Presentations, Help Desk Support, Teamwork
Education
Monroe Community College 2011 — 2013
none, Business Administration, Computer information systems
Dial America Marketing August 2014 - March 2015
Syracuse University Food Services September 2010 - May 2011
Westlake Woods September 2009 - August 2010
Bingo Ball Room June 2008 - July 2009
Skills
Microsoft Office, Customer Service, Adobe Creative Suite, Typography, Writing, Graphic Design, Editing, Digital Photography, Cashiering, Food, Social Networking, Cooking
Education
Syracuse University 2010 — 2014
Information Management and Technology
McDowell High School 2006 — 2010
Communication, Journalism, and Related Programs
Walmart July 2010 - Present
Darling International September 1999 - May 2009
Dial America Marketing September 2005 - November 2005
Caterpillar Logistics Services, Inc. July 1999 - September 1999
Dura Automotive December 1992 - May 1999
Hardees April 1992 - October 1992
Eagle Food Centers June 1989 - August 1990
The Daily Dispatch August 1987 - May 1989
Skills
Typing, Cashiering, Customer Service, Inventory Management, Inventory Control, Telephone Skills, Time Management, Customer Satisfaction, Microsoft Word, Windows XP, Widows 7, Windows 8.1
Education
Metropolitan Community College 1999 — 2002
No, Microcomputer Web Support
Moberly Senior High 1991 — 1993
High School Diploma, General, 1 Semester of Auto Mechanics
Dial America Marketing August 2012 - July 2015
Pacific Packaging September 2010 - June 2012
U.S. Census Bureau -- Census Coverage Management April 2010 - July 2010
CVS Pharmacy July 2009 - February 2010
Skills
Customer Service
Education
Montclair State University 2011 — 2014
MBA, Management, Finance
Ramapo College of New Jersey 2007 — 2011
BA, History, Political Science, Magna Cum Laude
Motor Club of America July 2012 - Present
Dial America Marketing October 2011 - Present
Education
San Diego Mesa College 2010 — 2013
Reliant Community Federal Credit Union 2012 - Present
Sears Holdings Corporation 2008 - 2011
Dial America Marketing June 2006 - October 2007
Skills
Customer Service, Finacial, phone sales, Call Centers, Selling, Telemarketing, Account Management, Customer Experience, Customer Retention, Customer Satisfaction, Data Entry, Leadership, Loans, PowerPoint, Sales Management, Sales Operations, Team Leadership, Time Management
Education
Buffalo State College 2007 — 2011
Bachelor's degree, finance/economics
GATES CHILI
Godfathers pizza March 2005 - Present
n/a 1998 - Present
Dial America marketing 2006 - 2007
Bakers supermarket 2000 - 2003
Skills
Windows 7, Microsoft Excel, micros
Education
Metropolitan Community College
Omaha north high
Dial America Marketing 2010 - 2011
Vanguard Innovations August 2010 - November 2010
Skills
Communication Skills, Microsoft Office, Management, Mathematics
Education
Kaplan University 2009 — 2012
Bachelor of Business Administration (B.B.A.), Accounting and Finance
A well respected Financial Company October 2012 - Present
Haben Practice for Voice and Laryngeal Voice Surgery February 2012 - July 2012
Voice and Laryngeal February 2012 - July 2012
Monroe Community College January 2010 - June 2012
Affinity Orchard Place Apartments May 2011 - December 2011
Dial America Marketing January 2008 - January 2011
Monroe Community College April 2010 - August 2010
Dial America March 2008 - January 2010
Sutherland Group October 2007 - March 2008
Skills
Customer Service, Interpersonal..., Team Leadership, Self-motivated..., Fast Learner, Computers
Education
Monroe Community College 2010 — 2012
Associate's degree, Entrepreneurship/Entrepreneurial Studies
Monroe Community College
Associate, Applied Science, Entrepreneurial and Applied Business Studies
Mindray Medical February 2011 - Present
Datascope/Mindray February 2005 - February 2011
Dial America Marketing January 1998 - February 2005
LeCroy Corporation July 1985 - April 1997
Skills
VoIP, Hardware Diagnostics, Medical Devices, Troubleshooting, Field Service, Medical Imaging, DICOM, Computer Hardware, Digital Imaging, Biomedical Engineering, Software Documentation, PACS
Education
Strayer University 2010 — 2013
Bachelor of Science in Information Systems, Network Security
Computer Learning Center 1985 — 1987
Technician Diploma, Electronics
Dial America Marketing December 2011 - Present
lakeside alternatives February 2005 - December 2010
fort walton bch developemental ctr September 1989 - May 1993
Education
Rollins College 1977 — 1979
certificate, Data Processing
lyman high school 1972 — 1976
diploma, General Studies
Dial America Marketing October 2012 - Present
American Management Services, Inc Services June 2012 - November 2012
Kirby 2008 - 2010
Education
Kingsborough Community College
Business Management
Mount Sinai Yeshiva
Sutherland Global Services July 2013 - Present
Concentrix June 2012 - June 2013
Grace Community Church November 2012 - Present
Grace Community Church October 2009 - Present
Dial America Marketing March 2012 - June 2012
Direct 2 Market Sales Solutions May 2008 - December 2009
Sutherland Global Services November 2006 - May 2008
Hess Corporation April 2006 - November 2007
Skills
SaaS, Percussionist, Building Maintenance, Basic Air Sealing and..., Lead Generation, Sales Rep Training, Microsoft Office, Salesforce.com..., Enterprise Software, Salesforce.com, Account Management, Cloud Computing, Sales Management, Direct Sales, Sales, Team Leadership, Sales Process, Channel, CA Arcserve Partner Care, Solution Selling, New Business Development, Call Centers, Sales Operations, Leadership, Managed Services, CRM, Customer Service, Marketing, Customer Satisfaction, Training, Team Building, Program Management, B2B, Business Development, Troubleshooting, Teamwork, Time Management, Strategic Planning, Payroll, Tax Filiing, RUN Enhanced, RUN Complete, RUN Complete +, Customer Retention, Operations Management, Customer Experience, Technical Support
Education
Hochstein Schoolf for Music and Art 2012 — 2015
Percussion Instruments
Monroe Community College 2010 — 2012
Basic Air Sealing and Insulation, Construction Trades
Monroe Community College 2005 — 2007
Liberal Arts and Sciences, General Studies and Humanities
ASG December 2010 - Present
University of Georgia November 2010 - Present
The University of Georgia December 2006 - December 2010
University of Georgia December 2006 - November 2010
Dial America Marketing October 2005 - September 2006
Dial America Marketing June 2003 - September 2006
Dial America Marketing March 2003 - October 2005
Skills
JavaScript, HTML, CSS, Ruby on Rails, Java, C++, C# 4.0, .NET, PHP, MySQL, Object Oriented Design, Visual Basic, XML
Education
The University of Georgia 1998 — 2003
Bachelor of Science (BS), Computer Science
The University of Georgia 1998 — 2003
B. S, Computer Science
University of Rochester Medical Center October 2012 - Present
Enterprise Rent-A-Car December 2007 - October 2012
Time Warner Cable May 2007 - August 2007
Sutherland Global Services August 2006 - May 2007
Dial America Marketing February 2004 - July 2006
Skills
Sales, New Business Development, Lead Generation, Management, Customer Retention, Fleet Management, Development Of Employees, Customer Satisfaction, Cold Calling, Car Rental, Customer Service, Profit, Outlook, Outside Sales, Sales Process, Account Management, Marketing, Time Management, PowerPoint, Microsoft Office
Education
Saint Bonaventure University 2001 — 2002
Political Science and Government
Monroe Community College
Liberal Arts and Sciences, General Studies and Humanities
Trumbull Board of Education 1999 - Present
Avon 1990 - 1998
Dial America Marketing 1991 - 1993
Aetna 1983 - 1990
Skills
Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Customer Service, Social Media, Facebook
Education
Sacred Heart University
Associate of Arts (AA), Psychology
Sacred Heart University
.8 CEU's, Fundamental Math for Adults
Padgett & Thompson, Inc.
.6 CEU's, Advanced Professional Secretarial Seminar
Connecticut Business Institute 1979 — 1980
Certificate, General Secretary
Trumbull High School 1976 — 1979
Diploma, General Studies
Self Employed December 2011 - Present
Dial America Marketing February 2006 - February 2007
Taco Bell August 2004 - October 2005
Skills
Digital Photography
Education
Pasco-Hernando Community College 1999 — 2004
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
ADT April 2011 - Present
Wegmans Food Markets June 2005 - Present
Dial America Marketing June 2010 - March 2011
Skills
Customer Service, Communication, Computers, Detailed Organization, Multi Tasking, Highly Reliable, Positive Personality, Dependable Team Player
Education
Monroe Community College 2008 — 2009
Spencerport High School 2003 — 2007
NextGen Climate September 2014 - November 2014
Masterson Staffing Solutions - Wells Fargo Home Mortgage November 2013 - March 2014
Kelly Services - US Bank January 2013 - May 2013
Wells Fargo Home Mortgage 2011 - 2012
Blue Apple Productions April 2011 - August 2011
Dial America Marketing May 2010 - July 2010
Anthony Jordan Health Center January 2009 - February 2010
New Hampshire Democratic Party August 2008 - November 2008
Skills
Type 70 WPM, Microsoft Office Excel, Microsoft Office Word, Microsoft Office Power..., LPS, MSP, GEM, ICMP, OMNI
Education
Rochester Institute of Technology 2005 — 2011
Bachelor's Degree, Public Policy Analysis
Bishop Ahr June 2010 - October 2013
New Jersey Apartment Association May 2009 - September 2013
Dial America Marketing November 2012 - February 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Xbox 360, Strength Training, Writing, Communication Skills, Phone Skills, Database Administration, Foreign Languages, Substance Abuse..., Social Networking, Reading
Education
Ramapo College of New Jersey 2009 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management; Minor in Psychology, 3.75
St. Joseph High School (Metuchen, NJ) 2006 — 2009
NCO Group 2006 - 2013
Dial America Marketing March 2006 - October 2006
Skills
I am proficient in MS..., I have 6 plus years in...
Education
Trident Technical College 2009 — 2014
Dental Hygiene/Hygienist
Baptist hill high school 1999 — 2003
General Diploma
Trident Technical College September 2012 - Present
Dial America Marketing November 2010 - July 2011
Dorchester Animal Hospital April 2009 - November 2010
Skills
Getting The Job Done, Accurate Record Keeping, Customer Service
Education
Trident Technical College 2012 — 2014
Associate of Science (A.S.), Veterinary Sciences/Veterinary Clinical Sciences, General
Palmetto fitness Center 2013 - Present
Dial America Marketing June 2012 - August 2013
Cinemark June 2007 - June 2010
Education
Miller-Motte Technical College-North Charleston 2012 — 2013
Certificate for Massage Therapy, Massage Therapy/Therapeutic Massage
Summerville High School 2005 — 2009
High School Diploma, College Prep Courses
Windy City Call Center August 2015 - Present
Dial America Marketing April 2014 - September 2015
Malcolm S Gerald and Associates May 2011 - June 2012
PLS Financial Services July 2008 - June 2010
Skills
Microsoft Word, Microsoft Excel, Time Management, Multi Tasking, Detailed Organization
Education
The College of Office Technology 2000 — 2001
Diploma, Business Computer, 3.0
Dial America Marketing June 2012 - Present
Self-employed December 1986 - Present
American Expediting Company August 2011 - March 2013
Julianos Restaurant September 1994 - December 2005
Education
Penn State University 1982 — 1986
Bachelor of Science (B.S.), Accounting
Dial America Marketing August 2013 - Present
Aaron's, Inc August 2010 - November 2013
Skills
Customer Service, Community Outreach, Cashiering, Microsoft Office, Microsoft Excel
Education
The University of Akron 2011 — 2015
john marshall high school 2004 — 2007
diploma
PNC July 2014 - Present
Point Park University August 2010 - May 2014
Dial America Marketing January 2014 - March 2014
PPG Industries May 2013 - November 2013
Carmike Cinemas July 2011 - July 2013
Skills
Microsoft Office, Microsoft Exchange, Typing, Research, Leadership, Organization, Laboratory, Investigation, Filing, Communication, Integrity, Teamwork, Interpersonal Skill, Motivation
Education
Point Park University 2010 — 2014
Bachelor of Science (B.S.), Forensic Science
Dial America Marketing July 2014 - Present
BRAVO BRIO Restaurant Group June 2013 - June 2014
Brookdale October 2011 - June 2013
Skills
At Multitasking, Following Instructions, Always Punctual, Microsoft Office
Education
Le Cordon Bleu College of Culinary Arts-Chicago 2007 — 2008
Associate of Science (A.S.), Culinary Arts/Chef Training
The University of Akron 1999 — 2004
Bachelor of Arts (B.A.), English Language and Literature, General