eGain Company
Industry: Software company
DescriptioneGain Corporation is a customer engagement cloud solutions company, traded on the NASDAQ. It is best known for its suite of knowledge-powered software applications, used by omnichannel contact centers, customer service organizations and digital business teams. Headquarters: Sunnyvale, CA Founded: 1997 Subsidiaries: Exony Limited, Inference Corp, Verix Software, Founders: Ashutosh Roy, Gunjan Sinha
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eGain Employees
Employee
Years
Job
Industry
Erin Breen Erin Breen's eGain Experience June 2012 - August 2012
Job Data Analyst at UpCounsel
Industry Computer Software
Experience
UpCounsel, Inc. August 2015 - Present
Clinkle July 2014 - Present
Lookout May 2013 - August 2013
eGain June 2012 - August 2012
CCI Channel Management May 2011 - August 2011
Skills
HTML, SQL, Java, Python, PowerPoint, R, MySQL, PostgreSQL, Data Analysis, Ruby on Rails, Processing, MVC Architecture, Business Process Design, Microsoft Office, Business Process..., Microsoft Excel, Tableau, Mixpanel
Education
Carnegie Mellon University 2010 — 2014
Bachelor of Science, Information Systems
Piedmont High School 2006 — 2010
UpCounsel, Inc. August 2015 - Present
Clinkle July 2014 - Present
Lookout May 2013 - August 2013
eGain June 2012 - August 2012
CCI Channel Management May 2011 - August 2011
Skills
HTML, SQL, Java, Python, PowerPoint, R, MySQL, PostgreSQL, Data Analysis, Ruby on Rails, Processing, MVC Architecture, Business Process Design, Microsoft Office, Business Process..., Microsoft Excel, Tableau, Mixpanel
Education
Carnegie Mellon University 2010 — 2014
Bachelor of Science, Information Systems
Piedmont High School 2006 — 2010
Eric Smit Eric Smit's eGain Experience June 1998 - Present
Job C.F.O. at eGain
Industry Computer Software
Experience
eGain June 1998 - Present
WhoWhere? Inc. 1996 - 1998
Velocity Incorporated 1993 - 1996
Reference Software 1989 - 1992
Skills
Start-ups, Strategic Partnerships, Strategy, Management, Business Strategy, SaaS, Strategic Planning, Business Development, Cloud Computing, Mergers & Acquisitions, Enterprise Software, Financial Modeling
Education
Rhodes University 1980 — 1983
Bachelor's Degree, Accounting
eGain June 1998 - Present
WhoWhere? Inc. 1996 - 1998
Velocity Incorporated 1993 - 1996
Reference Software 1989 - 1992
Skills
Start-ups, Strategic Partnerships, Strategy, Management, Business Strategy, SaaS, Strategic Planning, Business Development, Cloud Computing, Mergers & Acquisitions, Enterprise Software, Financial Modeling
Education
Rhodes University 1980 — 1983
Bachelor's Degree, Accounting
Daniel Chermetz Daniel Chermetz's eGain Experience June 2012 - December 2013
Job Full Stack Java Spring Developer at AOL
Industry Computer Software
Experience
AOL January 2014 - Present
eGain June 2012 - December 2013
Selectica May 2011 - June 2012
Independent Project December 2010 - May 2012
UC Davis September 2009 - June 2010
Skills
jQuery, JavaScript, Backbone.js, XML, Underscore.js, Software Engineering, AJAX, Ruby on Rails, Ruby, Python, Node.js, Django, Socket.io, Spring Framework, Java Enterprise Edition, Hibernate, AngularJS, CSS, HTML 5
Education
UC Davis 2009 — 2010
M.A., Economics
UC Davis 2005 — 2009
B.A., Economics (significant Computer Science course work)
AOL January 2014 - Present
eGain June 2012 - December 2013
Selectica May 2011 - June 2012
Independent Project December 2010 - May 2012
UC Davis September 2009 - June 2010
Skills
jQuery, JavaScript, Backbone.js, XML, Underscore.js, Software Engineering, AJAX, Ruby on Rails, Ruby, Python, Node.js, Django, Socket.io, Spring Framework, Java Enterprise Edition, Hibernate, AngularJS, CSS, HTML 5
Education
UC Davis 2009 — 2010
M.A., Economics
UC Davis 2005 — 2009
B.A., Economics (significant Computer Science course work)
Eric Voorheis Eric Voorheis's eGain Experience January 2005 - October 2005
Job Sr. Sales Development Representative at Boomerang Commerce
Industry Computer Software
Experience
Boomerang Commerce May 2015 - Present
[24]7 February 2014 - May 2015
tibbr May 2013 - November 2013
Relayware January 2013 - May 2013
BoardVantage March 2009 - December 2012
Intelleflex June 2008 - April 2009
Savvion 2009 - 2009
Fair Isaac Corporation October 2005 - May 2008
eGain January 2005 - October 2005
ADX (Advance Data Exchange) 2000 - 2004
Skills
Salesforce.com, Lead Generation, Inside Sales, Selling, Marketing Strategy, Solution Selling, Cloud Computing, Marketing, Market Research, Trade Shows, SaaS, Microsoft Excel, Enterprise Social..., Sales Operations, Business Development, CRM, Sales, Contract Negotiation, Sales Enablement, Management, Go-to-market Strategy, Product Management, Product Marketing, Enterprise Software, Demand Generation, Sales Process
Education
Golden Gate University 1992 — 1994
MBA, Marketing
California State University, Hayward, CA, 1989 — 1991
Bachelor of Applied Science (B.A.Sc.), Marketing
Boomerang Commerce May 2015 - Present
[24]7 February 2014 - May 2015
tibbr May 2013 - November 2013
Relayware January 2013 - May 2013
BoardVantage March 2009 - December 2012
Intelleflex June 2008 - April 2009
Savvion 2009 - 2009
Fair Isaac Corporation October 2005 - May 2008
eGain January 2005 - October 2005
ADX (Advance Data Exchange) 2000 - 2004
Skills
Salesforce.com, Lead Generation, Inside Sales, Selling, Marketing Strategy, Solution Selling, Cloud Computing, Marketing, Market Research, Trade Shows, SaaS, Microsoft Excel, Enterprise Social..., Sales Operations, Business Development, CRM, Sales, Contract Negotiation, Sales Enablement, Management, Go-to-market Strategy, Product Management, Product Marketing, Enterprise Software, Demand Generation, Sales Process
Education
Golden Gate University 1992 — 1994
MBA, Marketing
California State University, Hayward, CA, 1989 — 1991
Bachelor of Applied Science (B.A.Sc.), Marketing
Ganesh Sankaran Ganesh Sankaran's eGain Experience September 2007 - June 2009
Job Vice President, Business Development at LatentView
Industry Outsourcing/Offshoring
Experience
LatentView Analytics January 2012 - Present
LatentView Analytics September 2009 - December 2011
eGain September 2007 - June 2009
eGain July 2004 - August 2007
Aricent July 2002 - August 2004
Zoho Corporation August 2000 - July 2002
HCL Technologies May 1999 - July 2000
Skills
Product Management, New Business Development, Direct Sales, Customer Service, eCRM, Analytics, Pre-sales, Management, Marketing Strategy, Business Development, CRM, Sales, Online Marketing, Solution Selling, Digital Marketing, Online Advertising, Cross-functional Team..., Competitive Analysis, Strategic Partnerships, Strategy, Business Strategy
Education
Indian Institute of Management, Lucknow 1997 — 1999
MBA
Indian Institute of Technology, Madras 1991 — 1995
B. Tech
LatentView Analytics January 2012 - Present
LatentView Analytics September 2009 - December 2011
eGain September 2007 - June 2009
eGain July 2004 - August 2007
Aricent July 2002 - August 2004
Zoho Corporation August 2000 - July 2002
HCL Technologies May 1999 - July 2000
Skills
Product Management, New Business Development, Direct Sales, Customer Service, eCRM, Analytics, Pre-sales, Management, Marketing Strategy, Business Development, CRM, Sales, Online Marketing, Solution Selling, Digital Marketing, Online Advertising, Cross-functional Team..., Competitive Analysis, Strategic Partnerships, Strategy, Business Strategy
Education
Indian Institute of Management, Lucknow 1997 — 1999
MBA
Indian Institute of Technology, Madras 1991 — 1995
B. Tech
Jack Chawla Jack Chawla's eGain Experience July 1998 - June 2002
Job
Industry Information Technology and Services
Experience
Avaya July 2015 - Present
Moxtra, Inc. May 2014 - November 2014
UL April 2014 - May 2014
SAP 2008 - April 2014
Cisco WebEx October 2002 - 2008
eGain July 1998 - June 2002
Lotus (IBM), Independent and various Lotus partners January 1993 - June 1997
Skills
Product Management, Strategy, Product Marketing, CRM, SaaS, Demand Generation, Leadership, Business Alliances, Strategic Partnerships, Cloud Computing, Start-ups, Lead Generation, Business Development, Team Management, Program Management, Sales Operations, Cross-functional Team..., Channel Partners, Analytics
Education
Texas A&M University
MBA, Finance, Marketing
The University of Texas at Austin
Operation Research
Gujarat University
B.E., Engineering
Avaya July 2015 - Present
Moxtra, Inc. May 2014 - November 2014
UL April 2014 - May 2014
SAP 2008 - April 2014
Cisco WebEx October 2002 - 2008
eGain July 1998 - June 2002
Lotus (IBM), Independent and various Lotus partners January 1993 - June 1997
Skills
Product Management, Strategy, Product Marketing, CRM, SaaS, Demand Generation, Leadership, Business Alliances, Strategic Partnerships, Cloud Computing, Start-ups, Lead Generation, Business Development, Team Management, Program Management, Sales Operations, Cross-functional Team..., Channel Partners, Analytics
Education
Texas A&M University
MBA, Finance, Marketing
The University of Texas at Austin
Operation Research
Gujarat University
B.E., Engineering
Max Buser Max Buser's eGain Experience November 2014 - Present
Job WW Cloud Product Manager at eGain
Industry Information Technology and Services
Experience
eGain November 2014 - Present
eGain Corporation July 2013 - October 2014
Intel February 2009 - July 2013
Mersonis Consulting October 2008 - June 2013
Granite Horizon December 2008 - May 2009
Harris & Sloan Consulting Group, Inc. July 2006 - November 2008
Harris & Sloan Consulting Group, Inc. October 2004 - July 2006
General Motors May 2004 - October 2004
Skills
Project Management, Project Planning, Management, Software Project..., Program Management, Certified Scrum Master..., Team Management, Software Development, Resource Allocation, Budgets, Microsoft Project, SQL, PHP, HTML, .NET, Objective-C, Linux, Microsoft SQL Server, Amazon EC2, CSS, ITIL, Service Now, LAMP, Oracle Database, Oracle Weblogic, Risk Management, Scope Planning, Solution Architecture, Cloud Computing, Integration, Strategy
Education
University of Wisconsin-Madison 2000 — 2004
BS, Electrical Engineering
California State University-Sacramento 2007 — 2009
MBA
eGain November 2014 - Present
eGain Corporation July 2013 - October 2014
Intel February 2009 - July 2013
Mersonis Consulting October 2008 - June 2013
Granite Horizon December 2008 - May 2009
Harris & Sloan Consulting Group, Inc. July 2006 - November 2008
Harris & Sloan Consulting Group, Inc. October 2004 - July 2006
General Motors May 2004 - October 2004
Skills
Project Management, Project Planning, Management, Software Project..., Program Management, Certified Scrum Master..., Team Management, Software Development, Resource Allocation, Budgets, Microsoft Project, SQL, PHP, HTML, .NET, Objective-C, Linux, Microsoft SQL Server, Amazon EC2, CSS, ITIL, Service Now, LAMP, Oracle Database, Oracle Weblogic, Risk Management, Scope Planning, Solution Architecture, Cloud Computing, Integration, Strategy
Education
University of Wisconsin-Madison 2000 — 2004
BS, Electrical Engineering
California State University-Sacramento 2007 — 2009
MBA
Ognjen Pavlovic Ognjen Pavlovic's eGain Experience August 1998 - August 2004
Job Vice President Fusion HCM Product Management at Oracle
Industry Computer Software
Experience
Oracle June 2012 - Present
Oracle Corp August 2004 - May 2012
eGain August 1998 - August 2004
General Electric Plastics Japan August 1995 - August 1996
General Electric Plastics Americas January 1994 - August 1995
Skills
SaaS, Enterprise Software, Product Management, Cloud Computing, Product Marketing, CRM, ERP, Go-to-market Strategy, Sales Enablement, Software Product..., Professional Services, Business Alliances, Analytics, Strategic Partnerships, Pre-sales, Web Services, Product Development, Oracle E-Business Suite, Cross-functional Team..., Strategy, Product Launch, Start-ups, Enterprise Architecture, Management, Business Intelligence, Solution Architecture, Business Process, Oracle, Entrepreneurship, Leadership, Integration
Education
Harvard Business School 1996 — 1998
MBA, General Management
Virginia Polytechnic Institute and State University - Pamplin College of Business 1990 — 1993
BS, Finance
Oracle June 2012 - Present
Oracle Corp August 2004 - May 2012
eGain August 1998 - August 2004
General Electric Plastics Japan August 1995 - August 1996
General Electric Plastics Americas January 1994 - August 1995
Skills
SaaS, Enterprise Software, Product Management, Cloud Computing, Product Marketing, CRM, ERP, Go-to-market Strategy, Sales Enablement, Software Product..., Professional Services, Business Alliances, Analytics, Strategic Partnerships, Pre-sales, Web Services, Product Development, Oracle E-Business Suite, Cross-functional Team..., Strategy, Product Launch, Start-ups, Enterprise Architecture, Management, Business Intelligence, Solution Architecture, Business Process, Oracle, Entrepreneurship, Leadership, Integration
Education
Harvard Business School 1996 — 1998
MBA, General Management
Virginia Polytechnic Institute and State University - Pamplin College of Business 1990 — 1993
BS, Finance
Vipin Gupta Vipin Gupta's eGain Experience 1998 - 1999
Job MTS at Cohesity Inc.
Industry Computer Software
Experience
Cohesity August 2013 - Present
Orchest Inc January 2006 - April 2013
NexTag November 2001 - December 2005
eGain 1998 - 1999
WhoWhere 1997 - 1998
Skills
Distributed Systems, Agile Methodologies, Software Development, Java, Scalability, Hadoop, SEM, Testing, Algorithms, C++, SIMD Instructions, Software Engineering, SaaS, Paxos, Google Analytics, Google Adwords, MSN AdCenter, Online Marketing, Lead Generation, MySQL, Lucene, Solr, Cloud Computing, Linux
Education
The University of Texas at Austin 1995 — 1996
MS, CS
Indian Institute of Technology, Delhi 1990 — 1994
Bachelor of Technology (B.Tech.), Computer Science and Engineering
Cohesity August 2013 - Present
Orchest Inc January 2006 - April 2013
NexTag November 2001 - December 2005
eGain 1998 - 1999
WhoWhere 1997 - 1998
Skills
Distributed Systems, Agile Methodologies, Software Development, Java, Scalability, Hadoop, SEM, Testing, Algorithms, C++, SIMD Instructions, Software Engineering, SaaS, Paxos, Google Analytics, Google Adwords, MSN AdCenter, Online Marketing, Lead Generation, MySQL, Lucene, Solr, Cloud Computing, Linux
Education
The University of Texas at Austin 1995 — 1996
MS, CS
Indian Institute of Technology, Delhi 1990 — 1994
Bachelor of Technology (B.Tech.), Computer Science and Engineering
Joan Gurasich Joan Gurasich's eGain Experience September 1999 - September 2000
Job Hiker, Kayaker, Snorkeler at Adventure Travels
Industry Computer Software
Experience
Adventures Unlimited June 2013 - Present
Satmetrix Systems September 2012 - June 2013
Satmetrix Systems June 2011 - September 2012
Satmetrix Systems December 2010 - June 2011
Satmetrix May 2008 - December 2010
CustomerSat October 2005 - May 2008
Siftology October 2004 - October 2005
Vitria Technology March 2002 - October 2004
Gurasich Consulting January 2001 - March 2002
eGain September 1999 - September 2000
Skills
Sales, Enterprise Software, Product Marketing, Professional Services, CRM, Marketing, Net Promoter Score, Brand Loyalty, SaaS, Customer Experience, Voice of the Customer, Analytics, Segmentation, Customer Insight, Product Management, Salesforce.com, Customer Experience..., Customer Retention, Demand Generation, Market Research, Solution Selling, Competitive Intelligence, Messaging, Strategy, Business Intelligence, B2B Marketing, Marketing Operations, Leadership, Sales Operations, Lead Generation, Business Alliances, Start-ups, Telecommunications, Sales Enablement, Cross-functional Team..., Multi-channel Marketing, SEO, Customer Engagement, Go-to-market Strategy, Financial Services, Thought Leadership, Management, Strategic Partnerships, Competitive Analysis, Program Management, Sales Presentations, Cloud Computing, Development of..., Marketing Automation, Loyalty Programs
Education
Rice University 1964 — 1968
BA, Mathematics
University of Maryland College Park
Computer Science
Adventures Unlimited June 2013 - Present
Satmetrix Systems September 2012 - June 2013
Satmetrix Systems June 2011 - September 2012
Satmetrix Systems December 2010 - June 2011
Satmetrix May 2008 - December 2010
CustomerSat October 2005 - May 2008
Siftology October 2004 - October 2005
Vitria Technology March 2002 - October 2004
Gurasich Consulting January 2001 - March 2002
eGain September 1999 - September 2000
Skills
Sales, Enterprise Software, Product Marketing, Professional Services, CRM, Marketing, Net Promoter Score, Brand Loyalty, SaaS, Customer Experience, Voice of the Customer, Analytics, Segmentation, Customer Insight, Product Management, Salesforce.com, Customer Experience..., Customer Retention, Demand Generation, Market Research, Solution Selling, Competitive Intelligence, Messaging, Strategy, Business Intelligence, B2B Marketing, Marketing Operations, Leadership, Sales Operations, Lead Generation, Business Alliances, Start-ups, Telecommunications, Sales Enablement, Cross-functional Team..., Multi-channel Marketing, SEO, Customer Engagement, Go-to-market Strategy, Financial Services, Thought Leadership, Management, Strategic Partnerships, Competitive Analysis, Program Management, Sales Presentations, Cloud Computing, Development of..., Marketing Automation, Loyalty Programs
Education
Rice University 1964 — 1968
BA, Mathematics
University of Maryland College Park
Computer Science
Samphos Ngak Samphos Ngak's eGain Experience July 2014 - November 2014
Job Manager, Community Engagement & Events at ServiceNow – The Enterprise Cloud Company
Industry Computer Software
Experience
ServiceNow – The Enterprise Cloud Company November 2014 - Present
eGain July 2014 - November 2014
Cisco July 2013 - June 2014
IBM June 2010 - July 2013
Medivation January 2010 - June 2010
Hitachi April 2004 - September 2009
Skills
Event Planning, Marketing Communications, Social Media Marketing, Sales Enablement, Project Management, Demand Generation, Budgets, Networking, Integrated Marketing, Multi-channel Marketing, Program Management, Cloud Computing, Strategic Partnerships
Education
San Jose State University
Bachelor, Marketing
ServiceNow – The Enterprise Cloud Company November 2014 - Present
eGain July 2014 - November 2014
Cisco July 2013 - June 2014
IBM June 2010 - July 2013
Medivation January 2010 - June 2010
Hitachi April 2004 - September 2009
Skills
Event Planning, Marketing Communications, Social Media Marketing, Sales Enablement, Project Management, Demand Generation, Budgets, Networking, Integrated Marketing, Multi-channel Marketing, Program Management, Cloud Computing, Strategic Partnerships
Education
San Jose State University
Bachelor, Marketing
Tom Hresko Tom Hresko's eGain Experience 2005 - 2012
Job VP Sales I Enterprise I Cloud I SaaS I Software I Services Customer Journey, Security
Industry Computer Software
Experience
DocuStream April 2015 - Present
Moxie Software 2012 - March 2015
eGain 2005 - 2012
Oracle (purchased Primus Knowledge) 2001 - 2003
Intel - (purchased McAfee/Network Associates ) 1990 - 2001
SPRINT 1982 - 1990
Price Waterhouse Coopers 1980 - 1981
Skills
SaaS, Enterprise Software, Management, CRM, Professional Services, Cloud Computing, Pre-sales, Managed Services, Mobile Applications, Call Centers, New Customer..., Customer Journeys, Business Development, Go-to-market Strategy, Product Management, Sales Management, Solution Selling, Start-ups
Education
Harvard Business School , University of Michigan
MBA, General Mgnt.
University of Michigan
Bachelor's Degree, Business
DocuStream April 2015 - Present
Moxie Software 2012 - March 2015
eGain 2005 - 2012
Oracle (purchased Primus Knowledge) 2001 - 2003
Intel - (purchased McAfee/Network Associates ) 1990 - 2001
SPRINT 1982 - 1990
Price Waterhouse Coopers 1980 - 1981
Skills
SaaS, Enterprise Software, Management, CRM, Professional Services, Cloud Computing, Pre-sales, Managed Services, Mobile Applications, Call Centers, New Customer..., Customer Journeys, Business Development, Go-to-market Strategy, Product Management, Sales Management, Solution Selling, Start-ups
Education
Harvard Business School , University of Michigan
MBA, General Mgnt.
University of Michigan
Bachelor's Degree, Business
Mike Corley Mike Corley's eGain Experience June 2011 - July 2012
Job Sales Executive ServiceNow BU at Cloud Sherpas
Industry Information Technology and Services
Experience
Cloud Sherpas February 2014 - Present
Nuance Communications July 2012 - October 2013
eGain June 2011 - July 2012
LANDesk Software December 2009 - November 2010
SAP September 2008 - August 2009
Wipro Technologies 2003 - 2008
Peregrine Systems formerly Remedy 1996 - 2002
Skills
Generating Revenue, New Business Development, Asset Management, Change Management, IT Service Management, Professional Services, Analytics, Customer Experience, Knowledge Management, Channel Partners, Software Configuration..., Software Sales, Enterprise Content..., Search, Configuration Management, Release Management, Business Process, Software Industry, Account Management, Cloud Computing, Enterprise Software, ITIL, Product Management, SaaS, Sales, Sales Process, Selling, Solution Selling, Start-ups, Strategy, Leadership, Management, Salesforce.com
Education
San Jose State University 1991 — 1992
BA/BS, Business/Econ
Foothill College
Associative Arts, General Education
Cloud Sherpas February 2014 - Present
Nuance Communications July 2012 - October 2013
eGain June 2011 - July 2012
LANDesk Software December 2009 - November 2010
SAP September 2008 - August 2009
Wipro Technologies 2003 - 2008
Peregrine Systems formerly Remedy 1996 - 2002
Skills
Generating Revenue, New Business Development, Asset Management, Change Management, IT Service Management, Professional Services, Analytics, Customer Experience, Knowledge Management, Channel Partners, Software Configuration..., Software Sales, Enterprise Content..., Search, Configuration Management, Release Management, Business Process, Software Industry, Account Management, Cloud Computing, Enterprise Software, ITIL, Product Management, SaaS, Sales, Sales Process, Selling, Solution Selling, Start-ups, Strategy, Leadership, Management, Salesforce.com
Education
San Jose State University 1991 — 1992
BA/BS, Business/Econ
Foothill College
Associative Arts, General Education
Wendell Lansford Wendell Lansford's eGain Experience 1999 - 2000
Job CEO & CoFounder Offerpop
Industry Internet
Experience
Offerpop January 2007 - Present
CommonAngels Ventures July 2011 - Present
Systinet (acquired by Mercury Interactive / HP) 2001 - 2006
eGain 1999 - 2000
Sitebridge Corporation (acquired by eGain) 1996 - 1999
Conde Nast / CondeNet 1995 - 1996
Internet Consulting Corporation 1993 - 1995
Bellcore (now Telcordia Technologies) 1991 - 1994
Skills
Social Media, Online Marketing, Marketing Strategy, Digital Marketing, SEO, Online Advertising, Facebook, Digital Strategy, Business Development, Sales, Product Management, Marketing, Start-ups, Entrepreneurship, Strategic Partnerships, E-commerce, Social Networking, SaaS, Mobile Devices, Mobile Marketing, SEM, Strategy
Education
Carnegie Mellon University 1991 — 1992
MS, joint master's program in computer science & business -- Information Networking Institute
University of Tulsa 1988 — 1991
BS, Electrical Engineering
Tulane University 1987 — 1988
Electrical Engineering
Offerpop January 2007 - Present
CommonAngels Ventures July 2011 - Present
Systinet (acquired by Mercury Interactive / HP) 2001 - 2006
eGain 1999 - 2000
Sitebridge Corporation (acquired by eGain) 1996 - 1999
Conde Nast / CondeNet 1995 - 1996
Internet Consulting Corporation 1993 - 1995
Bellcore (now Telcordia Technologies) 1991 - 1994
Skills
Social Media, Online Marketing, Marketing Strategy, Digital Marketing, SEO, Online Advertising, Facebook, Digital Strategy, Business Development, Sales, Product Management, Marketing, Start-ups, Entrepreneurship, Strategic Partnerships, E-commerce, Social Networking, SaaS, Mobile Devices, Mobile Marketing, SEM, Strategy
Education
Carnegie Mellon University 1991 — 1992
MS, joint master's program in computer science & business -- Information Networking Institute
University of Tulsa 1988 — 1991
BS, Electrical Engineering
Tulane University 1987 — 1988
Electrical Engineering
Samir Mukadam's eGain Experience January 1999 - December 2003
Job Product Management/Product Marketing/Pricing
Industry Computer Software
Experience
Innotas July 2010 - Present
Instantis, Inc. January 2004 - May 2005
eGain January 1999 - December 2003
MMG September 1997 - December 1998
American Express 1996 - 1996
Tata Unisys 1988 - 1991
Skills
Cloud Computing, SaaS, Enterprise Software, Product Management, Product Marketing, Business Alliances, Cross-functional Team..., Sales Enablement, Pre-sales, Program Management, Strategic Partnerships, Go-to-market Strategy, Java, Solution Selling, E-commerce, Start-ups, Professional Services, Strategy, Analytics, Business Intelligence
Education
University of Pennsylvania - The Wharton School 1995 — 1997
MBA, Finance
National Institute of Industrial Engineering 1987 — 1988
MS, Industrial Engineering
VJTI 1983 — 1987
Bachelor of Engineering (BE)
Innotas July 2010 - Present
Instantis, Inc. January 2004 - May 2005
eGain January 1999 - December 2003
MMG September 1997 - December 1998
American Express 1996 - 1996
Tata Unisys 1988 - 1991
Skills
Cloud Computing, SaaS, Enterprise Software, Product Management, Product Marketing, Business Alliances, Cross-functional Team..., Sales Enablement, Pre-sales, Program Management, Strategic Partnerships, Go-to-market Strategy, Java, Solution Selling, E-commerce, Start-ups, Professional Services, Strategy, Analytics, Business Intelligence
Education
University of Pennsylvania - The Wharton School 1995 — 1997
MBA, Finance
National Institute of Industrial Engineering 1987 — 1988
MS, Industrial Engineering
VJTI 1983 — 1987
Bachelor of Engineering (BE)
John Drinkard's eGain Experience November 2006 - July 2008
Job
Industry Computer Software
Experience
Attensity January 2009 - June 2011
eGain November 2006 - July 2008
Gartner 2004 - 2006
Network Associates 2001 - 2004
Inforay 2000 - 2001
Network Associates 1998 - 2000
Ascend Communications 1995 - 1998
Network Equipment Technologies 1987 - 1995
AT&T 1982 - 1987
Sperry Univac 1973 - 1982
Skills
Social Media, Call Center, E-services, Enterprise Software, Solution Selling, SaaS, Professional Services, Customer Experience, Software Sales, Contract Negotiations, Sales Management, New Business Development, Account Management, Consultative Selling, Direct Sales, Start-ups, Salesforce.com, Strategy, Selling, B2B, Managed Services, Software Industry, Contract Negotiation, Cloud Computing, Business Development, Business Alliances, Sales, Telecommunications, Leadership, Strategic Partnerships, Go-to-market Strategy, Sales Process, Complex Sales, Lead Generation
Education
Fairleigh Dickinson University 1963 — 1967
BA
Attensity January 2009 - June 2011
eGain November 2006 - July 2008
Gartner 2004 - 2006
Network Associates 2001 - 2004
Inforay 2000 - 2001
Network Associates 1998 - 2000
Ascend Communications 1995 - 1998
Network Equipment Technologies 1987 - 1995
AT&T 1982 - 1987
Sperry Univac 1973 - 1982
Skills
Social Media, Call Center, E-services, Enterprise Software, Solution Selling, SaaS, Professional Services, Customer Experience, Software Sales, Contract Negotiations, Sales Management, New Business Development, Account Management, Consultative Selling, Direct Sales, Start-ups, Salesforce.com, Strategy, Selling, B2B, Managed Services, Software Industry, Contract Negotiation, Cloud Computing, Business Development, Business Alliances, Sales, Telecommunications, Leadership, Strategic Partnerships, Go-to-market Strategy, Sales Process, Complex Sales, Lead Generation
Education
Fairleigh Dickinson University 1963 — 1967
BA
Winston Hsiao's eGain Experience June 2000 - September 2000
Job
Industry Computer Software
Experience
Millennial Enterprise Technology, Inc. January 2015 - Present
Strevus August 2013 - January 2015
Informatica September 2010 - August 2013
Siperian August 2007 - September 2010
Siperian October 2003 - April 2007
Siperian October 2000 - October 2003
eGain June 2000 - September 2000
kCommerce December 1999 - May 2000
University of Washington 1991 - 1992
Skills
Innovation, Thought Leadership, Strategic Planning, Master Data Management, Data Governance, Solution Architecture, Information Management, Data Integration, Solutions Marketing, Solution Development, Enterprise Architecture, Managing Offshore Teams, Enterprise Software, Data Quality, Web Services, J2EE Application..., Databases, Retail, Life Science Industry, CPG Industry, Healthcare, Pharmaceutical Industry, Siperian, Informatica, Integration, Oracle, PL/SQL, SaaS, SDLC, Data Modeling, SOA, ETL, Product Management, Hadoop, Business Intelligence, Cloud Computing, Professional Services, Agile Methodologies, Data Warehouse..., Architecture, Agile Project Management, IT Strategy, Software Project..., Business Alliances, Analytics, Sales Enablement, Java Enterprise Edition, Pre-sales, Middleware, Go-to-market Strategy
Education
University of Southern California 1998 — 1999
M.S.
University of Washington
B.S.
University of Washington
B.A.
University of Washington School of Law
Millennial Enterprise Technology, Inc. January 2015 - Present
Strevus August 2013 - January 2015
Informatica September 2010 - August 2013
Siperian August 2007 - September 2010
Siperian October 2003 - April 2007
Siperian October 2000 - October 2003
eGain June 2000 - September 2000
kCommerce December 1999 - May 2000
University of Washington 1991 - 1992
Skills
Innovation, Thought Leadership, Strategic Planning, Master Data Management, Data Governance, Solution Architecture, Information Management, Data Integration, Solutions Marketing, Solution Development, Enterprise Architecture, Managing Offshore Teams, Enterprise Software, Data Quality, Web Services, J2EE Application..., Databases, Retail, Life Science Industry, CPG Industry, Healthcare, Pharmaceutical Industry, Siperian, Informatica, Integration, Oracle, PL/SQL, SaaS, SDLC, Data Modeling, SOA, ETL, Product Management, Hadoop, Business Intelligence, Cloud Computing, Professional Services, Agile Methodologies, Data Warehouse..., Architecture, Agile Project Management, IT Strategy, Software Project..., Business Alliances, Analytics, Sales Enablement, Java Enterprise Edition, Pre-sales, Middleware, Go-to-market Strategy
Education
University of Southern California 1998 — 1999
M.S.
University of Washington
B.S.
University of Washington
B.A.
University of Washington School of Law
Roy Knive's eGain Experience 1999 - 2001
Job Project Manager, Enterprise Information & Asset Management
Industry Oil & Energy
Experience
Cenovus Energy June 2015 - Present
Luminal Technologies, Inc. 2004 - Present
Nexen April 2014 - February 2015
C3 Associates Inc. September 2009 - December 2014
Talisman Energy January 2013 - November 2013
Suncor Energy 2009 - 2012
EMC 2003 - 2009
Hatch Ltd. June 2005 - October 2006
Documentum February 2001 - September 2003
eGain 1999 - 2001
Skills
Enterprise Content..., Asset Management, Business Process, Requirements Analysis, Business Analysis, SharePoint, Document Management, Project Management, Knowledge Management, Enterprise Software, Documentum, Information Management, Software Project..., Data Migration, Governance, IT Strategy, Project Portfolio..., Business Process..., Consulting, Integrated Project..., Integration, Livelink, Professional Services, Enterprise Architecture, Content Migration, Service Management, Records Management, Content Management, Business Process Design, Requirements Gathering, Solution Architecture, Functional Design, Extract Transform Load..., Open Text Livelink, Service Delivery
Education
University of Calgary
Honeywell Bull Institute
Diploma
Cenovus Energy June 2015 - Present
Luminal Technologies, Inc. 2004 - Present
Nexen April 2014 - February 2015
C3 Associates Inc. September 2009 - December 2014
Talisman Energy January 2013 - November 2013
Suncor Energy 2009 - 2012
EMC 2003 - 2009
Hatch Ltd. June 2005 - October 2006
Documentum February 2001 - September 2003
eGain 1999 - 2001
Skills
Enterprise Content..., Asset Management, Business Process, Requirements Analysis, Business Analysis, SharePoint, Document Management, Project Management, Knowledge Management, Enterprise Software, Documentum, Information Management, Software Project..., Data Migration, Governance, IT Strategy, Project Portfolio..., Business Process..., Consulting, Integrated Project..., Integration, Livelink, Professional Services, Enterprise Architecture, Content Migration, Service Management, Records Management, Content Management, Business Process Design, Requirements Gathering, Solution Architecture, Functional Design, Extract Transform Load..., Open Text Livelink, Service Delivery
Education
University of Calgary
Honeywell Bull Institute
Diploma
Prince Kohli's eGain Experience July 1999 - 2000
Job Vice President, Engineering, Cloud and IP, Head of R&D Ericsson Silicon Valley and Development Unit IP
Industry Computer Networking
Experience
Ericsson May 2015 - Present
Citrix December 2013 - May 2015
Citrix November 2005 - December 2013
Teros 2000 - 2005
eGain July 1999 - 2000
SGI March 1996 - July 1999
Skills
Servers, Cloud Computing, Engineering Management, Distributed Systems, Networking, Information Security, Product Management, Security, Management, Scalability, Architecture, Start-ups, Virtualization, Enterprise Software, System Architecture, Netscaler, SaaS, Software Development, Architectures, Network Security, Citrix, Load Balancing, IP
Education
Georgia Institute of Technology 1990 — 1996
Ph.D.
Indian Institute of Technology, Delhi 1986 — 1990
B.Tech
Ericsson May 2015 - Present
Citrix December 2013 - May 2015
Citrix November 2005 - December 2013
Teros 2000 - 2005
eGain July 1999 - 2000
SGI March 1996 - July 1999
Skills
Servers, Cloud Computing, Engineering Management, Distributed Systems, Networking, Information Security, Product Management, Security, Management, Scalability, Architecture, Start-ups, Virtualization, Enterprise Software, System Architecture, Netscaler, SaaS, Software Development, Architectures, Network Security, Citrix, Load Balancing, IP
Education
Georgia Institute of Technology 1990 — 1996
Ph.D.
Indian Institute of Technology, Delhi 1986 — 1990
B.Tech
Harold Bott's eGain Experience 1999 - 2000
Job Principal at HJB Technical Consulting
Industry Financial Services
Experience
HJB Consulting April 2010 - Present
Holy Rosary Church June 2009 - Present
Project12 Studios January 2007 - Present
JPMorgan Chase April 2008 - April 2009
Bear Wagner Specialists September 2002 - April 2009
eGain 1999 - 2000
Goldman Sachs 1994 - 1998
Guild of Composers 1990 - 1995
Skills
Electronic Trading, Trading Systems, Equities, Low Latency, Market Data, Options, Market Making, Trading, Equity Trading, Fixed Income, Management, Distributed Systems, Capital Markets, Enterprise Architecture, Financial Markets, Hedge Funds, Equity Derivatives
Education
Columbia Engineering 1993 — 1994
MS, Computer Science
Columbia University in the City of New York 1987 — 1993
BA cum laude, MS, Music (BA), Computer Science (MS)
Juilliard School 1989 — 1990
Berklee College of Music 1986 — 1988
HJB Consulting April 2010 - Present
Holy Rosary Church June 2009 - Present
Project12 Studios January 2007 - Present
JPMorgan Chase April 2008 - April 2009
Bear Wagner Specialists September 2002 - April 2009
eGain 1999 - 2000
Goldman Sachs 1994 - 1998
Guild of Composers 1990 - 1995
Skills
Electronic Trading, Trading Systems, Equities, Low Latency, Market Data, Options, Market Making, Trading, Equity Trading, Fixed Income, Management, Distributed Systems, Capital Markets, Enterprise Architecture, Financial Markets, Hedge Funds, Equity Derivatives
Education
Columbia Engineering 1993 — 1994
MS, Computer Science
Columbia University in the City of New York 1987 — 1993
BA cum laude, MS, Music (BA), Computer Science (MS)
Juilliard School 1989 — 1990
Berklee College of Music 1986 — 1988
Asif Shahid's eGain Experience 2000 - 2004
Job Staff Engineer at GemStone Systems ( Pivotal Initiative, subsidiary of VMWare & EMC)
Industry Information Technology and Services
Experience
Pivotal Labs ( GemStone) September 2015 - Present
Pivotal Labs (GemStone Systems) November 2012 - September 2015
eBuddy September 2011 - November 2012
GemStone Systems subsidiary of VMware group September 2004 - September 2011
eGain communications September 2000 - September 2004
eGain 2000 - 2004
Onward Technologies Limited 1999 - 1999
Indian Oil Corporation Limited 1997 - 1999
Skills
Distributed Systems, Software Development, Java, REST, Agile Methodologies, Scalability, JIRA, Multithreading, Maven, Spring, Ant, Tomcat, Hibernate, Java Enterprise Edition, Core Java, SOA, Hadoop, Web Services, Scrum, Design Patterns, Subversion, Struts, JUnit, Eclipse, Servlets, JSP, CVS, JDBC, OOP, spark , spark streaming..., SQL
Education
Indian Institute of Technology, Bombay 1993 — 1997
B. Tech, Chemical Engg.
St. Joseph's 1978 — 1992
Pivotal Labs ( GemStone) September 2015 - Present
Pivotal Labs (GemStone Systems) November 2012 - September 2015
eBuddy September 2011 - November 2012
GemStone Systems subsidiary of VMware group September 2004 - September 2011
eGain communications September 2000 - September 2004
eGain 2000 - 2004
Onward Technologies Limited 1999 - 1999
Indian Oil Corporation Limited 1997 - 1999
Skills
Distributed Systems, Software Development, Java, REST, Agile Methodologies, Scalability, JIRA, Multithreading, Maven, Spring, Ant, Tomcat, Hibernate, Java Enterprise Edition, Core Java, SOA, Hadoop, Web Services, Scrum, Design Patterns, Subversion, Struts, JUnit, Eclipse, Servlets, JSP, CVS, JDBC, OOP, spark , spark streaming..., SQL
Education
Indian Institute of Technology, Bombay 1993 — 1997
B. Tech, Chemical Engg.
St. Joseph's 1978 — 1992
Ruth Riegelhaupt-Herzig's eGain Experience January 2000 - December 2001
Job Technical Trainer AppraisalWorld CompCruncher at Bradford Technologies
Industry Computer Software
Experience
Home Owner and DesignerRiegel ImprintsFebruary 2008 - January 2012
Bradford Software - AppraisalWorld January 2010 - November 2011
eGain January 2000 - December 2001
Vantive January 1999 - December 1999
Intelliguard Software January 1997 - December 1998
Endpoint! Marketing 1996 - 1997
SHIRLEY'S SEWING CENTER January 1993 - January 1995
DATA TRANSLATION January 1990 - January 1991
Skills
Technical Training, Troubleshooting, Customer Relations, Documentation, Customer Service, Photoshop, Software Documentation, Hands-on Training, Microsoft Excel, Training, Instructional Design, Cross-functional Team..., E-learning, Excel, Visual Basic, Operating Systems, Microsoft Office, SQL, Writing, Software Training, Course Development, Word, Windows, PowerPoint, Technical Documentation, Online Training, Outlook, CRM, Enterprise Software
Education
University of Michigan 1982 — 1986
Bachelor, Major Focus: Computer Science Other Focus: Japanese & German
Home Owner and DesignerRiegel ImprintsFebruary 2008 - January 2012
Bradford Software - AppraisalWorld January 2010 - November 2011
eGain January 2000 - December 2001
Vantive January 1999 - December 1999
Intelliguard Software January 1997 - December 1998
Endpoint! Marketing 1996 - 1997
SHIRLEY'S SEWING CENTER January 1993 - January 1995
DATA TRANSLATION January 1990 - January 1991
Skills
Technical Training, Troubleshooting, Customer Relations, Documentation, Customer Service, Photoshop, Software Documentation, Hands-on Training, Microsoft Excel, Training, Instructional Design, Cross-functional Team..., E-learning, Excel, Visual Basic, Operating Systems, Microsoft Office, SQL, Writing, Software Training, Course Development, Word, Windows, PowerPoint, Technical Documentation, Online Training, Outlook, CRM, Enterprise Software
Education
University of Michigan 1982 — 1986
Bachelor, Major Focus: Computer Science Other Focus: Japanese & German
Jeff Emmons's eGain Experience 2001 - 2002
Job Owner, Immedia Audio Visual Solutions
Industry Media Production
Experience
Immedia October 2004 - Present
Egain 2001 - 2002
Cunningham Consulting 1998 - 2000
ASAP Software 1993 - 1998
Skills
New Business Development, Strategic Planning, Business Development, Marketing Strategy, Account Management, Sales Management, Sales, Contract Negotiation, Marketing, Digital Signage, Team Building, Start-ups
Education
Arizona State University 1996 — 1998
MBA
Arizona State University - W. P. Carey School of Business 1996 — 1998
MBA, Marketing
Miami University 1989 — 1993
Bachelors, Marketing
Centerville High School 1986 — 1989
Immedia October 2004 - Present
Egain 2001 - 2002
Cunningham Consulting 1998 - 2000
ASAP Software 1993 - 1998
Skills
New Business Development, Strategic Planning, Business Development, Marketing Strategy, Account Management, Sales Management, Sales, Contract Negotiation, Marketing, Digital Signage, Team Building, Start-ups
Education
Arizona State University 1996 — 1998
MBA
Arizona State University - W. P. Carey School of Business 1996 — 1998
MBA, Marketing
Miami University 1989 — 1993
Bachelors, Marketing
Centerville High School 1986 — 1989
Ian Stuard's eGain Experience 2007 - 2009
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
eGain 2007 - 2009
MicroStrategy June 2004 - September 2007
Hummingbird March 1998 - July 2005
Revelation Technologies 1993 - 1996
Education
University of Rochester 1981 — 1985
BA, Economics
eGain 2007 - 2009
MicroStrategy June 2004 - September 2007
Hummingbird March 1998 - July 2005
Revelation Technologies 1993 - 1996
Education
University of Rochester 1981 — 1985
BA, Economics
Hewlett-Packard
SAP
Symantec
Intuit
HP
salesforce.com
Bloomberg LP
Autodesk