EGS - Expert Global Solutions

Industry: Business process outsourcing company

Description

Founded in 2012, Expert Global Solutions, Inc., based in Plano, Texas, was the world's largest privately owned Business Process Outsourcing company with more than 100 locations globally and more than 40,000 associates. Headquarters: United States of America Parent organization: Alorica Founded: 2012 Number of locations: Over 100 Globally Number of employees: ~43,000 (2012)

EGS - Expert Global Solutions List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at EGS - Expert Global Solutions. You can filter them based on skills, years of employment, job, education, department, and prior employment.

EGS - Expert Global Solutions Salaries. You can even request information on how much does EGS - Expert Global Solutions pay if you want to. Learn about salaries, pros and cons of working for EGS - Expert Global Solutions directly from the past employees.

Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!

24 EGS - Expert Global Solutions employees in database. Find out everything there's to know about EGS - Expert Global Solutions employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.

EGS - Expert Global Solutions Employees

Employee
Years
Job
Industry
Jason Bettini Jason Bettini Austin, Texas Details
Jason Bettini's EGS - Expert Global Solutions Experience September 2015 - Present
Job Director, Customer Experience at EGS Expert Global Solutions
Industry Program Development
Experience
EGS - Expert Global Solutions   September 2015 - Present
BalanceCXI   September 2014 - September 2015
ZeniMax Online Studios  October 2013 - September 2014
APAC Customer Services  November 2012 - October 2013
NCO Customer Management, Inc.   January 2011 - November 2012
NCO Customer Management, Inc.   October 2007 - December 2010
Best Buy  July 2005 - October 2007

Skills
BPO, Call Center, Performance Management, Outsourcing, Process Improvement, Employee Relations, Coaching, Leadership Development, Business Process..., Change Management, Organizational..., Operations Management, Customer Service, Management, Call Centers, Leadership, CRM, Program Management, Training

Education
Bethel University   2000 — 2005
Bachelor of Arts, Education

Kiana Staton Kiana Staton Greensboro, North Carolina Details
Kiana Staton's EGS - Expert Global Solutions Experience October 2015 - Present
Job at
Industry Human Resources
Experience
EGS - Expert Global Solutions   October 2015 - Present
Sheraton Greensboro/Koury Convention Center  March 2014 - October 2015
Sheraton Greensboro/Koury Convention Center  March 2014 - November 2014
UNC Greensboro  January 2014 - May 2014
jcpenney  September 2008 - February 2009

Skills
Psychology, Microsoft Office, Food & Beverage, Sales, Human Resources, Time Management, Teamwork, PowerPoint, Microsoft Word, Social Networking, Research, Microsoft Excel, Customer Service, Public Speaking, Leadership Development, Social Media, Team Leadership, SPSS, Food, Facebook, Team Building, Conflict Resolution, Cashiering, Teaching, Employee Training, Organizational..., Data Entry

Education
North Carolina Agricultural and Technical State University   2009 — 2014
Bachelor of Arts (B.A.), Psychology

North Carolina Agricultural and Technical State University   2009 — 2014
Bachelor's degree, Psychology

Audrey Olson Audrey Olson Greater Minneapolis-St. Paul Area Details
Audrey Olson's EGS - Expert Global Solutions Experience November 2014 - Present
Job Outbound Sales Associate at Expert Global Solutions
Industry Outsourcing/Offshoring
Experience
EGS - Expert Global Solutions   November 2014 - Present
Sam's Club  February 2012 - November 2014
Sheer Madness Salon and Spa   August 2011 - February 2012

Skills
Customer Service, Leadership, Training, Sales, Customer Satisfaction, Management, Microsoft Office, Microsoft Exchange, Microsoft Excel, Microsoft Word, Microsoft CRM

Education
Inver Hills Community College
Associate's degree

Iowa Central Community College

Adam Grossi Adam Grossi Chicago Heights, Illinois Details
Adam Grossi's EGS - Expert Global Solutions Experience August 2013 - July 2015
Job at
Industry Higher Education
Experience
State Farm  August 2015 - Present
Eastern Illinois University  September 2010 - Present
EGS - Expert Global Solutions   August 2013 - July 2015
AmeriTitle  May 2002 - August 2004

Skills
Higher Education, Research, Student Affairs, Public Speaking, Microsoft Office, PowerPoint, Student Development, Social Media, Microsoft Word, Community Outreach, Customer Service

Education
Eastern Illinois University   2008 — 2013
Bachelor of Science (B.S.), Sociology

Marian Catholic High School   2004 — 2008

Susan Vosters Susan Vosters Appleton, Wisconsin Details
Susan Vosters's EGS - Expert Global Solutions Experience September 2015 - Present
Job Recruiter at EGS
Industry Human Resources
Experience
EGS - Expert Global Solutions   September 2015 - Present
Expert Global Solutions formerly known as APAC Customer Services   May 2013 - September 2015
Enterprise Rent-A-Car  January 2013 - May 2013
Revere Realty LTD.   April 2009 - January 2013
ProHealth Care  July 2012 - August 2012
St. Norbert College  August 2011 - May 2012
Sturgeon Bay High School   July 2011 - August 2011
eFollett Bookstore   August 2010 - August 2011

Skills
Recruiting, Human Resources, Time Management, Customer Service, Employee Relations, Customer Satisfaction, Customer Retention, Public Speaking, Teamwork, Leadership, Organizational..., Marketing, Sales, Taleo, Outlook, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Event Planning, Social Media, Research, Data Entry

Education
St. Norbert College   2009 — 2012
Bachelor of Business Administration, Human Resource Management

Arrowhead Union High School   2005 — 2009
High School Diploma

Aaron Correll Aaron Correll Fargo, North Dakota Area Details
Aaron Correll's EGS - Expert Global Solutions Experience August 2015 - Present
Job Federal and Education Technology Sales Manager
Industry Information Technology and Services
Experience
EGS - Expert Global Solutions   August 2015 - Present
Expert Global Solutions  December 2014 - Present
APAC Customer Services  June 2012 - December 2014
APAC Customer Services  March 2010 - June 2012
APAC Customer Services  August 2006 - July 2008

Skills
Account Management, CRM, Sales, New Business Development, Lead Generation, SaaS, Leadership, Business Analysis, Team Leadership, Business Intelligence, Cloud Computing, Solution Selling, Customer Service, Partner Management, Sales Management

Education
Minnesota State University, Moorhead   2003 — 2013
Finance

Jennifer Brinkman Jennifer Brinkman Utica, New York Area Details
Jennifer Brinkman's EGS - Expert Global Solutions Experience May 2015 - Present
Job Administrative Assistant "The very things that hold you down are going to lift you up." – Timothy Mouse
Industry Human Resources
Experience
EGS Expert Global Solutions  May 2015 - Present
EGS Expert Global Solutions  September 2012 - May 2015
Bryant & Stratton College  January 2010 - August 2012
P.E.A.C.E., Inc   May 2012 - July 2012
Grins & Giggles Childcare   January 2008 - January 2012
Kevin Loucks Roofing   January 2006 - January 2007
Amore Italian Restaurant   January 2003 - January 2005

Skills
- Windows (XP, Vista,..., - Microsoft Office..., - Hardware: servers,..., - Configuration and..., - Familiar with..., Strong technical acumen, Strong capability to..., Troubleshooting, Software Installation, Technical Support, Computer Hardware, Microsoft Office, Windows XP, Administration, Networking, Windows 7, System Administration, Customer Service, Leadership, Public Speaking, Training, Network Administration, Research, Team Building, Management, Outlook, Windows Server, Time Management, Microsoft Word, Active Directory, Social Networking, Human Resources, Operating Systems, Team Leadership, Employee Relations, Microsoft Excel, Social Media, Process Improvement, Hiring, Teamwork, Program Management, PowerPoint, Event Planning, Performance Management, Recruiting

Education
Bryant & Stratton College   2010 — 2012
Associate of Applied Science, Network Technology

Shamika Rodgers-Brown Shamika Rodgers-Brown Eight Mile, Alabama Details
Shamika Rodgers-Brown's EGS - Expert Global Solutions Experience September 2015 - Present
Job Administrative Assistant at Bonafide Tax and Accounting Service
Industry Financial Services
Experience
EGS - Expert Global Solutions   September 2015 - Present
Bonafide Tax and Accounting Service   January 2014 - Present
West Asset Management  October 2011 - February 2013
USA Childrens and Womens Hospital Mobile,Ala.   October 1997 - June 2011

Skills
Customer Service, Call Centers, Data Entry, Outlook, Microsoft Excel, Inventory Management, Customer Satisfaction, Software Documentation, Microsoft Word, Microsoft Office, Process Improvement, Access, Event Planning, Budgets, Public Speaking, Management, Team Building, Strategic Planning

Education
Ashford University   2011 — 2016
Bachelor of Applied Science (B.A.Sc.), Human Resources Management/Personnel Administration, General

University of South Alabama   2010 — 2011
None, Social Work

Blue Cliff Career College   2008 — 2010
DIPLOMA, COSMETOLOGY

Thomas Rivera Thomas Rivera Moorhead, Minnesota Details
Thomas Rivera's EGS - Expert Global Solutions Experience December 2013 - September 2015
Job Credit and Collections Specialist at Unishippers
Industry Logistics and Supply Chain
Experience
Unishippers  October 2015 - Present
EGS - Expert Global Solutions   December 2013 - September 2015
The Home Depot  July 2013 - December 2013

Skills
Sales Management, Recruiting, Customer Service, Retail, Customer Satisfaction, Inventory Management, Sales, Merchandising, Team Building, Loss Prevention, Management, Team Leadership, Inventory Control, Visual Merchandising, Microsoft Office, Operations Management, Leadership, Retail Sales, Training, Microsoft Excel, Cloud Computing

Education
Toccoa Falls College   2008 — 2010
Bachelor's degree, Biblical Studies

Miami Dade College   2004 — 2007

Erik Albright Erik Albright Fargo, North Dakota Area Details
Erik Albright's EGS - Expert Global Solutions Experience February 2014 - Present
Job Account Manager for Microsoft
Industry Information Technology and Services
Experience
EGS - Expert Global Solutions   February 2014 - Present
Olive Garden  January 1999 - May 2014

Skills
Research, Sales, Leadership, Training, Account Management, Customer Service, Marketing Strategy, Management, Microsoft Office, time management, Photoshop, office 365, Hiring

Education
North Dakota State University   1997 — 2001
Bachelor of Science (B.S.), Computer Science

Minnesta State University Moorhead   1995 — 1997
Bachelor's Degree, Biology

Steven Showcatally Steven Showcatally Saint Paul, Minnesota Details
Steven Showcatally's EGS - Expert Global Solutions Experience June 2014 - Present
Job Team Lead at APAC Customer Services
Industry Information Technology and Services
Experience
EGS - Expert Global Solutions   June 2014 - Present
National Logistics and Warehousing   August 2013 - October 2013
Wagento Data Consulting LLC   November 2012 - May 2013
IBM Global Services  January 2002 - January 2004
IBM Global Services  January 1997 - January 2001
IBM Global Services  January 1996 - January 1997
Delta Engineering  January 1995 - January 1996

Skills
Servers, Technical Support, Software Installation, Hardware, XP, Operating Systems, Printers, System Deployment, Unix, Software, Help Desk Support, Lotus Notes, Windows XP, Networking, IT Operations, Software Documentation, Process Improvement, Disaster Recovery, IT Management, IT Service Management, ITIL, Information Technology, Visio

Education
Salve Regina University   2005 — 2012
Masters Degree, Business Administration

Metropolitan State University   2002 — 2004
Bachelors Degree, Applied Mathematics

Rosemount High School

Carl Nicks Carl Nicks Tampa/St. Petersburg, Florida Area Details
Carl Nicks's EGS - Expert Global Solutions Experience October 2006 - Present
Job Director Corporate PMO at APAC Customer Services
Industry Outsourcing/Offshoring
Experience
APAC Customer Services  2012 - Present
EGS - Expert Global Solutions   October 2006 - Present
HSN  January 2004 - October 2005
APAC Customer Services  February 2002 - January 2004
SBC  1995 - 2002

Skills
Telecommunications, Customer Experience, Outsourcing, Leadership, Account Management, Call Centers, Call Center, Program Management, Team Leadership, Consulting, Business Process, Integration, BPO, Process Improvement, Vendor Management, SDLC, PMO, E-commerce, Requirements Analysis, Business Analysis

Education
University of South Florida   1977 — 1979

Patricia Greene Patricia Greene Buffalo/Niagara, New York Area Details
Patricia Greene's EGS - Expert Global Solutions Experience June 2012 - Present
Job Corporate Employee Relations Manager at EGS Expert Global Solutions
Industry Hospital & Health Care
Experience
EGS - Expert Global Solutions   June 2012 - Present
SUNY Empire State   March 2011 - October 2012
Allcare Dental  April 2003 - December 2010

Skills
Employee Relations, Compensation, Benefits, Benefits Administration, Performance Management, Workforce Management, Training & Development, Workforce Planning, Team Building

Education
SUNY Empire State College   2011 — 2012
Bachelors of Professional Studies (BPS), Human Resources Management

Cindy Hamer Cindy Hamer Phoenix, Arizona Area Details
Cindy Hamer's EGS - Expert Global Solutions Experience January 2014 - Present
Job Vice President of Client Solutions at Expert Global Solutions
Industry Telecommunications
Experience
EGS - Expert Global Solutions   January 2014 - Present
EGS - Expert Global Solutions   January 2013 - December 2013
EGS - Expert Global Solutions   April 2012 - December 2012
EGS - Expert Global Solutions   October 2009 - March 2012
SMC Promotions  October 2006 - October 2008
MCI  December 1985 - June 2006

Skills
BPO, CRM, Call Centers, Customer Experience, Customer Satisfaction, Customer Service, Outsourcing, Process Improvement, Team Leadership, Telecommunications, Vendor Management, Workforce Management, Operations Management, Team Building, Performance Management

Education
University of Phoenix   2004 — 2006
Business Administration and Management, General

Shabreka Carter Shabreka Carter Virginia Beach, Virginia Details
Shabreka Carter's EGS - Expert Global Solutions Experience August 2015 - Present
Job Experienced in the Field of Communications, Digital Media, and Video Production
Industry Media Production
Experience
EGS - Expert Global Solutions   August 2015 - Present
Sears Holdings Corporation  March 2015 - Present
Sears Holdings Corporation  August 2013 - February 2015
WALB-TV  January 2012 - April 2012
Albany State University  September 2011 - April 2012
Carmike Cinemas  May 2007 - August 2008

Skills
Video Editing, Video Production, Final Cut Pro, Social Media, Social Media Marketing, Social Networking, Facebook, Editing, Video, Selling, Journalism, Creative Writing, Time Management, Customer Service, Advertising, Marketing Communications, Sales, Media Production, Television

Education
Southern New Hampshire University   2015 — 2016
Master of Arts (M.A.), New Media & Marketing

Albany State University   2008 — 2012
BA, Mass Communications, 3.41

Sarah (Moon) Brugler, PharmD Sarah (Moon) Brugler, PharmD Charleston, South Carolina Area Details
Sarah (Moon) Brugler, PharmD's EGS - Expert Global Solutions Experience September 2015 - Present
Job Lead/Trainer Pharmacist at EGS Expert Global Solutions
Industry Pharmaceuticals
Experience
EGS - Expert Global Solutions   September 2015 - Present
CVS Pharmacy  June 2014 - September 2015
CVS Pharmacy  January 2013 - June 2014
CVS Caremark  June 2009 - December 2012

Skills
Clinical Research, Medication Therapy..., Diabetes Education, Certified Immunizer, Managed Care, Community Pharmacy, Association Management, Dyslipidemia, CPR Certified, Blood Pressure, CITI Training, Utilization Management, Prior Authorization, Compounding, Diabetes, Patient Counseling, Pharmacy Automation, Pharmacy, Immunization, Pharmacists, Pharmacy Benefit..., Pharmacy Practice, Pharmacueticals

Education
Duquesne University   2006 — 2012
Doctor of Pharmacy (PharmD), Pharmacy

Kelly Tabbert Kelly Tabbert Onalaska, Wisconsin Details
Kelly Tabbert's EGS - Expert Global Solutions Experience June 2015 - Present
Job Customer Service Representative at EGS Expert Global Solutions
Industry Retail
Experience
EGS - Expert Global Solutions   June 2015 - Present
Menards  April 2014 - June 2015
Little Caesars  January 2013 - March 2013
Express Employment Professionals  September 2012 - November 2012
Chileda  April 2012 - July 2012
ISS Cleaning Solutions   May 2011 - July 2011
Gander Mountain  July 2010 - November 2010
Century Link  April 2010 - July 2010
Klinke Cleaners   February 2009 - May 2009
Sentry Foods  October 2008 - February 2009

Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Cashiering, Supervising, Data Entry, Medical Terminology, Medical Coding, Healthcare Management, POS, Healthcare Industry, Management

Education
Western Technical College   2008 — 2009
animal science, Computer Applications

Madison Area Technical College   2007 — 2008
Associate of Science (A.S.), Animal Sciences

Erik Aasgaard Erik Aasgaard Rock Island, Illinois Details
Erik Aasgaard's EGS - Expert Global Solutions Experience February 2015 - Present
Job Account Manager at EGS Expert Global Solutions
Industry Consumer Services
Experience
EGS - Expert Global Solutions   February 2015 - Present
Ivie  January 2014 - Present
Xpac  December 2013 - January 2014
CSL Plasma  October 2013 - December 2013
LeeLocal  2012 - July 2013
Group O  April 2012 - September 2012
support.com  August 2011 - November 2011
AT&T Mobility  July 2009 - May 2011

Skills
Customer Service, Microsoft Office, Microsoft Works, Excel, Word, Inside Sales, PowerPoint, Data Entry, Citrix, Kronos, ADP, Sales Process, Microsoft Excel, Program Management, Google Adwords, Web Design, B2B Marketing, Sales Presentations, Digital Strategy, SEO, SEM, Media Consultation, Social Media, Sales, Social Networking, Marketing Strategy, Marketing, Online Advertising, Social Media Marketing, Marketing Communications, Microsoft Word

Education
Black Hawk College   2008 — 2009

Rock Island High School   2004 — 2008
High School Diploma, General Education, 3.0

kevin kramp kevin kramp Las Vegas, Nevada Area Details
kevin kramp's EGS - Expert Global Solutions Experience September 2015 - Present
Job Pharmacist at Expert Global Solutions
Industry Pharmaceuticals
Experience
EGS - Expert Global Solutions   September 2015 - Present
Express Scripts  December 1997 - February 2015
RITE AID  June 1990 - September 1997

Skills
Pharmacists, Pharmacology, Managed Care, Pharmacy Technicians..., Practicing Pharmacy, Medication Therapy..., Pharmacy Automation, Patient Counseling, Community Pharmacy, Clinical Pharmacy, Pharmacy Benefit..., Clinical Pharmacology

Education
Idaho State University   1987 — 1990
Bachelor's degree, Pharmacy, Honor Graduate

University of Nevada-Las Vegas   1977 — 1981
Bachelor’s Degree, chemistry as a pre-med student

Victor Valley Community College   1974 — 1976
Associate’s Degree, Automotive Technology

USAF School of Applied Aerospace Sciences   1973 — 1973
Certificate of Completion, Aircraft Maintenance Specialist, Jet Aircraft One and Two Engines, Honor Graduate

Viridiana Alvarado Viridiana Alvarado Greensboro, North Carolina Details
Viridiana Alvarado's EGS - Expert Global Solutions Experience April 2015 - Present
Job Customer Service Representative at EGS Expert Global Solutions
Industry Outsourcing/Offshoring
Experience
EGS - Expert Global Solutions   April 2015 - Present

Skills
Advertising, Sales Management, Sales, Customer Service, Customer Satisfaction, Customer Relations, Billing Systems, Technical Support, Organizational...

Education
Guilford Technical Community College

Similar Companies