ESM, a Xerox Company
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ESM, a Xerox Company Employees
Employee
Years
Job
Industry
Brenda Hollmann Brenda Hollmann's ESM, a Xerox Company Experience 2012 - 2013
Job Small Business CoOwner
Industry Public Relations and Communications
Experience
HR Firearms, LLC February 2002 - Present
ESM - A Xerox Company 2012 - 2013
Believe Productions 2009 - 2011
Archdiocese of Denver 1997 - 2001
Skills
Goldmine, MS Office Suite, Sales Management, SharePoint, EMAS, Marketing, Microsoft Office, Employee Relations, Curriculum Design, Sales, Fundraising, Time Management, Training, Public Speaking, Leadership Development, Customer Service, Leadership, Team Building, Nonprofits, Strategic Planning, Management
Education
Columbia College
BA (2), Criminal Justice Admin. and History/ Government
Texas Tech University School of Law
Certification, Paralegal
St. John Vianney Theological Seminary
Teaching Certificate, Religious Education
University of Colorado Denver
Master's degree, Political Science and Government
University of Denver
Doctor of Philosophy (PhD), Political Theory
HR Firearms, LLC February 2002 - Present
ESM - A Xerox Company 2012 - 2013
Believe Productions 2009 - 2011
Archdiocese of Denver 1997 - 2001
Skills
Goldmine, MS Office Suite, Sales Management, SharePoint, EMAS, Marketing, Microsoft Office, Employee Relations, Curriculum Design, Sales, Fundraising, Time Management, Training, Public Speaking, Leadership Development, Customer Service, Leadership, Team Building, Nonprofits, Strategic Planning, Management
Education
Columbia College
BA (2), Criminal Justice Admin. and History/ Government
Texas Tech University School of Law
Certification, Paralegal
St. John Vianney Theological Seminary
Teaching Certificate, Religious Education
University of Colorado Denver
Master's degree, Political Science and Government
University of Denver
Doctor of Philosophy (PhD), Political Theory
Chris Tyrrell Chris Tyrrell's ESM, a Xerox Company Experience April 2014 - December 2014
Job Assistant Operations Manager at Creative Garage Doors
Industry Construction
Experience
Creative Garage Doors January 2015 - Present
ESM a Xerox Company April 2014 - December 2014
Perfect Teeth February 2013 - February 2014
Moody Bible Institute August 2010 - December 2012
The Limited July 2010 - May 2011
Grace Brethren Church June 2009 - December 2009
Teen Mania Ministries August 2006 - August 2008
Skills
Higher Education, Youth Ministry, Public Speaking, Event Planning, Teaching, Non-profits, Problem Solving, Customer Service, Administrative Work, Microsoft Office, Call Center, Nonprofits, Call Centers, Public Relations, Theology, Preaching, Biblical Studies, Leadership Development, Volunteer Management, Administration, Training, Leadership, Management
Education
Moody Bible Institute 2009 — 2012
Bachelor of Arts (B.A.), Biblical Studies, 3.75
Denver Seminary
Master of Divinity (MDiv), Religion/Religious Studies, 3.8
Creative Garage Doors January 2015 - Present
ESM a Xerox Company April 2014 - December 2014
Perfect Teeth February 2013 - February 2014
Moody Bible Institute August 2010 - December 2012
The Limited July 2010 - May 2011
Grace Brethren Church June 2009 - December 2009
Teen Mania Ministries August 2006 - August 2008
Skills
Higher Education, Youth Ministry, Public Speaking, Event Planning, Teaching, Non-profits, Problem Solving, Customer Service, Administrative Work, Microsoft Office, Call Center, Nonprofits, Call Centers, Public Relations, Theology, Preaching, Biblical Studies, Leadership Development, Volunteer Management, Administration, Training, Leadership, Management
Education
Moody Bible Institute 2009 — 2012
Bachelor of Arts (B.A.), Biblical Studies, 3.75
Denver Seminary
Master of Divinity (MDiv), Religion/Religious Studies, 3.8
Beau Stevens Beau Stevens's ESM, a Xerox Company Experience September 2009 - Present
Job Business Analyst at ESM
Industry Education Management
Experience
ESM - A Xerox Company September 2009 - Present
Arizona Daily Sun 2007 - 2009
Education
Northern Arizona University
Bachelor of Arts (B.A.), Marketing
ESM - A Xerox Company September 2009 - Present
Arizona Daily Sun 2007 - 2009
Education
Northern Arizona University
Bachelor of Arts (B.A.), Marketing
Chloe Frazier Chloe Frazier's ESM, a Xerox Company Experience September 2013 - October 2014
Job Student
Industry Public Relations and Communications
Experience
White House Black Market September 2014 - Present
The Keg Steakhouse + Bar October 2014 - January 2015
DPS TV September 2014 - October 2014
Emily Griffith Technical College September 2014 - October 2014
ESM, A Xerox Company September 2013 - October 2014
iNSPIRE! July 2013 - December 2013
Keos Marketing October 2012 - October 2013
ESM February 2013 - August 2013
New York and Company October 2012 - February 2013
Sprouts Farmers Market May 2012 - October 2012
Education
University of Colorado Denver 2013 — 2014
Bachelor of Arts (B.A.), Mass Communication/Media Studies, 3.66
University of Northern Colorado 2010 — 2011
English Secondary Education
White House Black Market September 2014 - Present
The Keg Steakhouse + Bar October 2014 - January 2015
DPS TV September 2014 - October 2014
Emily Griffith Technical College September 2014 - October 2014
ESM, A Xerox Company September 2013 - October 2014
iNSPIRE! July 2013 - December 2013
Keos Marketing October 2012 - October 2013
ESM February 2013 - August 2013
New York and Company October 2012 - February 2013
Sprouts Farmers Market May 2012 - October 2012
Education
University of Colorado Denver 2013 — 2014
Bachelor of Arts (B.A.), Mass Communication/Media Studies, 3.66
University of Northern Colorado 2010 — 2011
English Secondary Education
Erinn Hannon Erinn Hannon's ESM, a Xerox Company Experience October 2012 - September 2014
Job Graduate Admissions Manager Telesales Manager I
Industry Education Management
Experience
ESM a Xerox Company October 2012 - September 2014
ESM a Xerox Company January 2012 - October 2012
ESM a Xerox Company October 2009 - January 2012
ESM a Xerox Company April 2008 - October 2009
Arbonne International February 2006 - April 2009
Automobile Club of Southern California June 1999 - June 2001
Occidental Oil and Gas January 1996 - October 1998
KERN TRAVEL SERVICE January 1995 - January 1996
Travel Travel Laurelglen January 1989 - April 1994
Skills
Leadership, Marketing, Customer Service, Social Networking, Team Building, Public Speaking, Program Management, Training, Sales, Coaching, Customer Retention, Management, Leadership Development, Admissions, Microsoft Office, Staff Development
Education
Southern New Hampshire University
BA Communications - in progress, 4.0 GPA
San Joaquin Valley College 1988 — 1989
Travel and Tourism, Travel Industry
Bakersfield College 1986 — 1988
Business and Medical focus
WEST HIGH SCHOOL
High School Diploma
ESM a Xerox Company October 2012 - September 2014
ESM a Xerox Company January 2012 - October 2012
ESM a Xerox Company October 2009 - January 2012
ESM a Xerox Company April 2008 - October 2009
Arbonne International February 2006 - April 2009
Automobile Club of Southern California June 1999 - June 2001
Occidental Oil and Gas January 1996 - October 1998
KERN TRAVEL SERVICE January 1995 - January 1996
Travel Travel Laurelglen January 1989 - April 1994
Skills
Leadership, Marketing, Customer Service, Social Networking, Team Building, Public Speaking, Program Management, Training, Sales, Coaching, Customer Retention, Management, Leadership Development, Admissions, Microsoft Office, Staff Development
Education
Southern New Hampshire University
BA Communications - in progress, 4.0 GPA
San Joaquin Valley College 1988 — 1989
Travel and Tourism, Travel Industry
Bakersfield College 1986 — 1988
Business and Medical focus
WEST HIGH SCHOOL
High School Diploma
Kari Weimer, MHRM Kari Weimer, MHRM's ESM, a Xerox Company Experience May 2014 - June 2015
Job Accomplished Business Administration Specialist
Industry Human Resources
Experience
Pearson Embanet June 2015 - Present
ESM, A Xerox Company May 2014 - June 2015
ESM, A Xerox Company August 2007 - May 2014
ESM, A Xerox Company March 2011 - November 2011
Assurant Specialty Property May 2006 - August 2007
Clarion Hotel & Conference Center June 2004 - April 2006
Hickory Farms August 2005 - December 2005
Skills
General Business..., Staff Development, Staff Training, Recruiting, Customer Satisfaction, Strategic Planning, Management, Coaching, Employee Relations, Customer Service, Performance Management, Team Building, Organizational..., Public Speaking, Human Resources, Leadership
Education
Keller Graduate School of Management of DeVry University 2008 — 2011
Master, Human Resource Management
University of Toledo 2001 — 2005
Bachelor of Business Administration, Human Resource Management
Pearson Embanet June 2015 - Present
ESM, A Xerox Company May 2014 - June 2015
ESM, A Xerox Company August 2007 - May 2014
ESM, A Xerox Company March 2011 - November 2011
Assurant Specialty Property May 2006 - August 2007
Clarion Hotel & Conference Center June 2004 - April 2006
Hickory Farms August 2005 - December 2005
Skills
General Business..., Staff Development, Staff Training, Recruiting, Customer Satisfaction, Strategic Planning, Management, Coaching, Employee Relations, Customer Service, Performance Management, Team Building, Organizational..., Public Speaking, Human Resources, Leadership
Education
Keller Graduate School of Management of DeVry University 2008 — 2011
Master, Human Resource Management
University of Toledo 2001 — 2005
Bachelor of Business Administration, Human Resource Management
Paul Konkel Paul Konkel's ESM, a Xerox Company Experience March 2010 - September 2010
Job President and CEO at Actus Data
Industry Information Technology and Services
Experience
Actus Data March 2014 - Present
SAI Cloud Solutions January 2013 - Present
OMBU December 2012 - August 2013
ServiceSource May 2012 - January 2013
ServiceSource International September 2010 - May 2012
ESM, a Xerox Company March 2010 - September 2010
Experian June 2009 - March 2010
MetaSig6 Advisors, LLC October 2007 - June 2009
TrueLogic Financial Corporation June 2002 - October 2007
Fair Isaac Corporation (formerly Narex, Inc.) 1998 - 2002
Skills
OLAP, Predictive Analytics, Six Sigma, Optimization, Operational Excellence, Data Warehousing, Data Modeling, Master Data Management, Business Process..., ITIL, Business Intelligence, SQL, Predictive Dialers, Data Mining, Information Security, Sales Enablement, Cloud Computing, IT Transformation, CRM, Analytics, Strategy, Change Management, Management, Business Analysis, Process Improvement, Program Management, Leadership, Cross-functional Team..., Business Process, Enterprise Architecture, SaaS, Integration, Start-ups
Education
University of Pennsylvania 1985 — 1989
Bachelor of Arts (BA), Economics
Brother Rice High School 1981 — 1985
Actus Data March 2014 - Present
SAI Cloud Solutions January 2013 - Present
OMBU December 2012 - August 2013
ServiceSource May 2012 - January 2013
ServiceSource International September 2010 - May 2012
ESM, a Xerox Company March 2010 - September 2010
Experian June 2009 - March 2010
MetaSig6 Advisors, LLC October 2007 - June 2009
TrueLogic Financial Corporation June 2002 - October 2007
Fair Isaac Corporation (formerly Narex, Inc.) 1998 - 2002
Skills
OLAP, Predictive Analytics, Six Sigma, Optimization, Operational Excellence, Data Warehousing, Data Modeling, Master Data Management, Business Process..., ITIL, Business Intelligence, SQL, Predictive Dialers, Data Mining, Information Security, Sales Enablement, Cloud Computing, IT Transformation, CRM, Analytics, Strategy, Change Management, Management, Business Analysis, Process Improvement, Program Management, Leadership, Cross-functional Team..., Business Process, Enterprise Architecture, SaaS, Integration, Start-ups
Education
University of Pennsylvania 1985 — 1989
Bachelor of Arts (BA), Economics
Brother Rice High School 1981 — 1985
Tara Nguyen Tara Nguyen's ESM, a Xerox Company Experience December 2007 - Present
Job Customer Care Supervisor at ESM a Xerox Company
Industry Consumer Services
Experience
ESM- a Xerox Company December 2007 - Present
Skills
Microsoft Office
Education
Ashford University 2009 — 2013
Bachelor's degree, Business Leadership with a minor in Human Resources
ESM- a Xerox Company December 2007 - Present
Skills
Microsoft Office
Education
Ashford University 2009 — 2013
Bachelor's degree, Business Leadership with a minor in Human Resources
Tyler Cox Tyler Cox's ESM, a Xerox Company Experience November 2009 - February 2012
Job Enrollment Services Advisor
Industry Higher Education
Experience
American Furniture Warehouse July 2014 - August 2015
Jackson Hewitt Tax Service Inc. December 2013 - April 2014
. April 2013 - November 2013
Farmers Insurance March 2012 - March 2013
ESM, a Xerox company November 2009 - February 2012
Energy Consulting May 2008 - November 2009
ProStaff (now Atterro Human Capital Group) September 2007 - February 2008
Denver Seminary May 2005 - September 2007
RST Commercial & Residential Service 2002 - 2005
Colorado Christian University 1997 - 2002
Skills
Interviews, Recruiting, Training, Leadership, Human Resources, Management, Talent Management, Business Development, Resume Writing, Higher Education, Team Leadership, Policy, Employee Benefits, New Hire Orientations, Program Development, Process Improvement, Process Management, Onboarding, Strategic Hiring, Candidate Retention, Staff Retention, Taleo, Corporate Recruiting, Networking, Sales, Research
Education
University of Denver
Master's degree (MPS), Organizational and Professional Communication
University of Northern Colorado
BA, Mass Communication; concentrations in Public Relations & Advertising
American Furniture Warehouse July 2014 - August 2015
Jackson Hewitt Tax Service Inc. December 2013 - April 2014
. April 2013 - November 2013
Farmers Insurance March 2012 - March 2013
ESM, a Xerox company November 2009 - February 2012
Energy Consulting May 2008 - November 2009
ProStaff (now Atterro Human Capital Group) September 2007 - February 2008
Denver Seminary May 2005 - September 2007
RST Commercial & Residential Service 2002 - 2005
Colorado Christian University 1997 - 2002
Skills
Interviews, Recruiting, Training, Leadership, Human Resources, Management, Talent Management, Business Development, Resume Writing, Higher Education, Team Leadership, Policy, Employee Benefits, New Hire Orientations, Program Development, Process Improvement, Process Management, Onboarding, Strategic Hiring, Candidate Retention, Staff Retention, Taleo, Corporate Recruiting, Networking, Sales, Research
Education
University of Denver
Master's degree (MPS), Organizational and Professional Communication
University of Northern Colorado
BA, Mass Communication; concentrations in Public Relations & Advertising
Ken Knopp Ken Knopp's ESM, a Xerox Company Experience July 2008 - April 2012
Job Supporting MetroPCS/TMobile growth plans in Colorado & Utah
Industry Telecommunications
Experience
MetroPCS August 2014 - Present
Linkmont Technologies, Inc. April 2013 - August 2014
Baseline Engineering Corporation April 2012 - April 2013
SolNetComm, LLC May 2007 - March 2013
ESM, a Xerox Company July 2008 - April 2012
ACT Conferencing January 2005 - March 2007
ACT Conferencing August 2000 - January 2005
ACT Conferencing June 1996 - August 2000
RTC/Peterson Consulting 1992 - 1995
Skills
Business Development, Strategy, Forecasting, Budgets, Management, New Business Development, Leadership, Telecommunications, Contract Negotiation, P&L Management, Cross-functional Team..., Strategic Planning, Entrepreneurship, Team Building, Analysis, Project Planning, Operations Management, CRM, Marketing Strategy, Start-ups, Executive Management, Project Management, Finance, Business Strategy, Business Process..., Due Diligence, Corporate Finance, Vendor Management, Strategic Partnerships, Mergers & Acquisitions, Financial Modeling, Financial Analysis, Managerial Finance, Financial Reporting, Strategic Financial..., Accounting
Education
Stanford University 2004 — 2004
University of Colorado Denver 1995 — 1997
Master's
University of Wyoming 1988 — 1992
Bachelor's
MetroPCS August 2014 - Present
Linkmont Technologies, Inc. April 2013 - August 2014
Baseline Engineering Corporation April 2012 - April 2013
SolNetComm, LLC May 2007 - March 2013
ESM, a Xerox Company July 2008 - April 2012
ACT Conferencing January 2005 - March 2007
ACT Conferencing August 2000 - January 2005
ACT Conferencing June 1996 - August 2000
RTC/Peterson Consulting 1992 - 1995
Skills
Business Development, Strategy, Forecasting, Budgets, Management, New Business Development, Leadership, Telecommunications, Contract Negotiation, P&L Management, Cross-functional Team..., Strategic Planning, Entrepreneurship, Team Building, Analysis, Project Planning, Operations Management, CRM, Marketing Strategy, Start-ups, Executive Management, Project Management, Finance, Business Strategy, Business Process..., Due Diligence, Corporate Finance, Vendor Management, Strategic Partnerships, Mergers & Acquisitions, Financial Modeling, Financial Analysis, Managerial Finance, Financial Reporting, Strategic Financial..., Accounting
Education
Stanford University 2004 — 2004
University of Colorado Denver 1995 — 1997
Master's
University of Wyoming 1988 — 1992
Bachelor's
Sanya Maerschalk Sanya Maerschalk's ESM, a Xerox Company Experience August 2009 - January 2013
Job Strategic Delivery Director Global Customer Care at Western Union
Industry Telecommunications
Experience
Western Union March 2013 - Present
ESM, Aquired by ACS, a Xerox Co. August 2009 - January 2013
ESM, A Xerox Company August 2009 - January 2013
OppenheimerFunds August 2000 - January 2009
OPPENHEIMERFUNDS, INC August 2000 - January 2009
APAC Customer Services November 1999 - August 2000
APAC Customer Services December 1994 - August 2000
APAC Customer Services May 1999 - November 1999
APAC Customer Services December 1994 - October 1997
MCI CONSUMER MARKETS January 1992 - November 1994
Skills
Call Center, Process Improvement, Workforce Management, Mergers, Customer Service, Business Development, Business Analysis, Management, Coaching, Quality Assurance, Analysis, Team Leadership, Forecasting, CRM, Product Management, Program Management, Six Sigma, New Business Development, Strategy, Project Management, Sales, Team Building, Databases, Project Planning, Call Centers, Executive Management, Integration, Training, Change Management, Mergers & Acquisitions, Operations Management, Leadership, Vendor Management, Budgets, Analytics, Strategic Planning, Cross-functional Team..., Customer Satisfaction, Outsourcing, Business Process..., Start-ups, Performance Management
Education
University of Iowa 1986 — 1990
BA, History and Business
University of Iowa 1986 — 1990
BA, History and Business
Western Union March 2013 - Present
ESM, Aquired by ACS, a Xerox Co. August 2009 - January 2013
ESM, A Xerox Company August 2009 - January 2013
OppenheimerFunds August 2000 - January 2009
OPPENHEIMERFUNDS, INC August 2000 - January 2009
APAC Customer Services November 1999 - August 2000
APAC Customer Services December 1994 - August 2000
APAC Customer Services May 1999 - November 1999
APAC Customer Services December 1994 - October 1997
MCI CONSUMER MARKETS January 1992 - November 1994
Skills
Call Center, Process Improvement, Workforce Management, Mergers, Customer Service, Business Development, Business Analysis, Management, Coaching, Quality Assurance, Analysis, Team Leadership, Forecasting, CRM, Product Management, Program Management, Six Sigma, New Business Development, Strategy, Project Management, Sales, Team Building, Databases, Project Planning, Call Centers, Executive Management, Integration, Training, Change Management, Mergers & Acquisitions, Operations Management, Leadership, Vendor Management, Budgets, Analytics, Strategic Planning, Cross-functional Team..., Customer Satisfaction, Outsourcing, Business Process..., Start-ups, Performance Management
Education
University of Iowa 1986 — 1990
BA, History and Business
University of Iowa 1986 — 1990
BA, History and Business
Savina Cancino Savina Cancino's ESM, a Xerox Company Experience September 2008 - September 2013
Job Behavior Therapist at Firefly Autism
Industry Medical Practice
Experience
Firefly Autism July 2015 - Present
Learning Services NeuroBehavioral Institute June 2013 - April 2015
ESM, a Xerox Company September 2008 - September 2013
Celebrating Home March 2012 - March 2013
Olive Garden May 2007 - February 2009
Skills
Coaching, Customer Service, Customer Satisfaction, Training, Call Centers, Leadership, Leadership Development, Public Speaking, Team Building, Microsoft Office, Adult Education, Administrative Support, Traumatic Brain Injury, Developmental..., Behavior Modification, Cognition, Rehabilitation, Education Call Center, Outlook, Social Networking, Sales, Instructional Design, Microsoft Excel, Microsoft Word, Teaching, E-Learning, Drawing and Crafts
Education
Red Rocks Community College 2011 — 2015
AAS, Communication Disorders, 3.48
Firefly Autism July 2015 - Present
Learning Services NeuroBehavioral Institute June 2013 - April 2015
ESM, a Xerox Company September 2008 - September 2013
Celebrating Home March 2012 - March 2013
Olive Garden May 2007 - February 2009
Skills
Coaching, Customer Service, Customer Satisfaction, Training, Call Centers, Leadership, Leadership Development, Public Speaking, Team Building, Microsoft Office, Adult Education, Administrative Support, Traumatic Brain Injury, Developmental..., Behavior Modification, Cognition, Rehabilitation, Education Call Center, Outlook, Social Networking, Sales, Instructional Design, Microsoft Excel, Microsoft Word, Teaching, E-Learning, Drawing and Crafts
Education
Red Rocks Community College 2011 — 2015
AAS, Communication Disorders, 3.48
Carlo Salerno's ESM, a Xerox Company Experience April 2011 - August 2012
Job Education Economist | Strategist | Student Loan Expert
Industry Education Management
Experience
Self July 2008 - Present
Ceannate Corp. September 2013 - February 2014
Pave.com August 2012 - May 2013
ESM - a Xerox Company April 2011 - August 2012
BridgeSpan Financial LLC June 2008 - May 2011
US Government Accountability Office August 2006 - July 2008
University of Twente August 2001 - August 2006
Skills
Policy, Higher Education, Analysis, Strategy, Policy Analysis, Research, Entrepreneurship, Public Speaking, Leadership, Business Development, Data Analysis, Strategic Planning, Public Policy, Strategic Partnerships, Analytics, Student Financial Aid, Program Management, Student Loans, Product Development, Management, Change Management, International Relations, Start-ups, Public Relations, Marketing, Staff Supervision, Research and Development, Marketing Strategy, Social Media Marketing
Education
Penn State University 1997 — 2002
PhD, Higher Education/Economics
Eastern Michigan University 1993 — 1997
BBA, Economics
Self July 2008 - Present
Ceannate Corp. September 2013 - February 2014
Pave.com August 2012 - May 2013
ESM - a Xerox Company April 2011 - August 2012
BridgeSpan Financial LLC June 2008 - May 2011
US Government Accountability Office August 2006 - July 2008
University of Twente August 2001 - August 2006
Skills
Policy, Higher Education, Analysis, Strategy, Policy Analysis, Research, Entrepreneurship, Public Speaking, Leadership, Business Development, Data Analysis, Strategic Planning, Public Policy, Strategic Partnerships, Analytics, Student Financial Aid, Program Management, Student Loans, Product Development, Management, Change Management, International Relations, Start-ups, Public Relations, Marketing, Staff Supervision, Research and Development, Marketing Strategy, Social Media Marketing
Education
Penn State University 1997 — 2002
PhD, Higher Education/Economics
Eastern Michigan University 1993 — 1997
BBA, Economics
Vicki Brackett Vicki Brackett's ESM, a Xerox Company Experience 2006 - 2007
Job Contact Center Executive Vice President Member Services Contact Centers at Golden 1 Credit Union
Industry Consumer Services
Experience
Golden 1 Credit Union 2015 - Present
KellyConnect - OSV / BPO Contact Center Division at Kelly Services 2010 - 2014
MIH Consulting 2008 - 2011
ESM, a Xerox Company 2006 - 2007
America's Job Network 2001 - 2005
iMotors.com 2000 - 2001
Manpower 1997 - 2000
Fortune 800 - National BPO Contact Center 1996 - 1997
Skills
Contact Center..., Start-ups, Strategy, Coaching, Leadership Development, Call Center, Training, Business Development, Non-profits, Strategic Planning, BPO, Strategic Consulting, Program Management, Management, Team Building, Mentoring, New Business Development, Outsourcing, Leadership, Account Management, Product Development, Marketing, Employee Training, Career Development, Sales, Human Resources, Entrepreneurship, Sourcing, Retail, Recruiting, Customer Satisfaction, Professional Services, Customer Service, Small Business, Strategic Partnerships, Lead Generation, CRM, Management Consulting, Sales Management, Consulting, Online Marketing, Social Networking, Business Planning, Call Centers, Employee Engagement, Business Strategy, Social Media, Executive Management, Change Management, Nonprofits
Education
Pepperdine University
Golden 1 Credit Union 2015 - Present
KellyConnect - OSV / BPO Contact Center Division at Kelly Services 2010 - 2014
MIH Consulting 2008 - 2011
ESM, a Xerox Company 2006 - 2007
America's Job Network 2001 - 2005
iMotors.com 2000 - 2001
Manpower 1997 - 2000
Fortune 800 - National BPO Contact Center 1996 - 1997
Skills
Contact Center..., Start-ups, Strategy, Coaching, Leadership Development, Call Center, Training, Business Development, Non-profits, Strategic Planning, BPO, Strategic Consulting, Program Management, Management, Team Building, Mentoring, New Business Development, Outsourcing, Leadership, Account Management, Product Development, Marketing, Employee Training, Career Development, Sales, Human Resources, Entrepreneurship, Sourcing, Retail, Recruiting, Customer Satisfaction, Professional Services, Customer Service, Small Business, Strategic Partnerships, Lead Generation, CRM, Management Consulting, Sales Management, Consulting, Online Marketing, Social Networking, Business Planning, Call Centers, Employee Engagement, Business Strategy, Social Media, Executive Management, Change Management, Nonprofits
Education
Pepperdine University
Atlantia Dragonwing Atlantia Dragonwing's ESM, a Xerox Company Experience May 2011 - Present
Job Writer/Editor at Soul Monkey Publications
Industry Publishing
Experience
ESM, a Xerox Company May 2011 - Present
Soul Monkey Publications April 2011 - Present
Mary Kay Inc. January 2009 - Present
Skills
Microsoft Office, Customer Service, Social Media, Public Speaking, Leadership, Blogging, Sales, Public Relations, Training, Social Networking
Education
Fort Lewis College 2001 — 2008
Bachelor of Arts (BA), English Language and Literature, General
Iver C Ranum High School 1997 — 2001
High School Diploma, General with a focus in Arts
ESM, a Xerox Company May 2011 - Present
Soul Monkey Publications April 2011 - Present
Mary Kay Inc. January 2009 - Present
Skills
Microsoft Office, Customer Service, Social Media, Public Speaking, Leadership, Blogging, Sales, Public Relations, Training, Social Networking
Education
Fort Lewis College 2001 — 2008
Bachelor of Arts (BA), English Language and Literature, General
Iver C Ranum High School 1997 — 2001
High School Diploma, General with a focus in Arts
Demetris Gray Demetris Gray's ESM, a Xerox Company Experience March 2011 - February 2012
Job Help Desk Specialist at Denver Public Schools
Industry Information Technology and Services
Experience
Denver Public Schools August 2012 - Present
Clear Touch Media Group, LLC February 2011 - Present
Jones International University February 2012 - June 2012
ESM A Xerox Company March 2011 - February 2012
ESM A Xerox Company September 2010 - March 2011
ESM A Xerox Company May 2010 - September 2010
eCreek Solutions Group February 2009 - April 2010
Skills
Education, Training, Contact Center..., Leadership, Call Center, Staff Development, Customer Service, SharePoint, Windows XP Pro, Windows Vista, Windows 7, Windows Server, Active Directory, Citrix, Microsoft Office 2007, Microsoft Office 2010, LANDesk, Terminal Services, Linux System..., Linux Desktop Support, Ubuntu, Red Hat Linux, Web Hosting, HEAT PowerDesk, Atlassian JIRA, SysAid, Kayako, VMware ESX, HyperV, Virtuozzo, Zendesk, Coaching, Call Centers, Help Desk Support, Customer Satisfaction, Management, Human Resources, Recruiting, Time Management, Program Management, Interviews, System Administration, Technical Support, Windows XP, Computer Hardware, Customer Retention, Hardware, Troubleshooting, Software Installation, Laptops
Education
Southern New Hampshire University 2012 — 2014
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies, 3.75 G.P.A.
Rangeview High School 1995 — 1999
High School Diploma, High School/Secondary Diplomas and Certificates
Denver Public Schools August 2012 - Present
Clear Touch Media Group, LLC February 2011 - Present
Jones International University February 2012 - June 2012
ESM A Xerox Company March 2011 - February 2012
ESM A Xerox Company September 2010 - March 2011
ESM A Xerox Company May 2010 - September 2010
eCreek Solutions Group February 2009 - April 2010
Skills
Education, Training, Contact Center..., Leadership, Call Center, Staff Development, Customer Service, SharePoint, Windows XP Pro, Windows Vista, Windows 7, Windows Server, Active Directory, Citrix, Microsoft Office 2007, Microsoft Office 2010, LANDesk, Terminal Services, Linux System..., Linux Desktop Support, Ubuntu, Red Hat Linux, Web Hosting, HEAT PowerDesk, Atlassian JIRA, SysAid, Kayako, VMware ESX, HyperV, Virtuozzo, Zendesk, Coaching, Call Centers, Help Desk Support, Customer Satisfaction, Management, Human Resources, Recruiting, Time Management, Program Management, Interviews, System Administration, Technical Support, Windows XP, Computer Hardware, Customer Retention, Hardware, Troubleshooting, Software Installation, Laptops
Education
Southern New Hampshire University 2012 — 2014
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies, 3.75 G.P.A.
Rangeview High School 1995 — 1999
High School Diploma, High School/Secondary Diplomas and Certificates
Sara Snelson Sara Snelson's ESM, a Xerox Company Experience July 2009 - April 2013
Job Regional Administrator, Young Life Front Range Region
Industry Education Management
Experience
Young Life April 2013 - Present
Young Life January 2002 - Present
ESM a Xerox Company July 2009 - April 2013
Reign Denver 2010 - 2011
The Optimist August 2006 - May 2009
Advocate Magazines May 2008 - August 2008
Skills
Blogging, Social Media, Magazines, Storytelling, Feature Articles, Publications, Books, Interviews, Public Speaking, Event Planning, Social Media Marketing, Editing, PowerPoint, Microsoft Office, Public Relations, Marketing, Non-profits, Customer Service, Copy Editing, Microsoft Word, Leadership, Coaching, Nonprofits
Education
Abilene Christian University 2005 — 2009
Received BS, Journalism and Mass Communication
Young Life April 2013 - Present
Young Life January 2002 - Present
ESM a Xerox Company July 2009 - April 2013
Reign Denver 2010 - 2011
The Optimist August 2006 - May 2009
Advocate Magazines May 2008 - August 2008
Skills
Blogging, Social Media, Magazines, Storytelling, Feature Articles, Publications, Books, Interviews, Public Speaking, Event Planning, Social Media Marketing, Editing, PowerPoint, Microsoft Office, Public Relations, Marketing, Non-profits, Customer Service, Copy Editing, Microsoft Word, Leadership, Coaching, Nonprofits
Education
Abilene Christian University 2005 — 2009
Received BS, Journalism and Mass Communication
Lyndsay Schulz Lyndsay Schulz's ESM, a Xerox Company Experience January 2009 - February 2013
Job Manager, Customer Relations at Denver Water
Industry Education Management
Experience
Denver Water February 2013 - Present
ESM a Xerox Company January 2009 - February 2013
Aimco April 2007 - January 2009
First Data Corporation November 2003 - March 2007
Primesource Staffing September 2002 - November 2003
Skills
Call Center, Compliance, Quality Assurance, Training, Management, Process Improvement, Employee Training, Recruiting, Customer Satisfaction, Customer Service, Leadership, IVR, Telecommunications, Troubleshooting, Call Centers, Team Building, Coaching, Team Leadership, Vendor Management, Sales, Workforce Management, Customer Experience, CRM, Software Documentation, Performance Management, Operations Management, Program Management, Customer Retention
Education
University of Iowa 1998 — 2002
BA, Communications/Spanish
Denver Water February 2013 - Present
ESM a Xerox Company January 2009 - February 2013
Aimco April 2007 - January 2009
First Data Corporation November 2003 - March 2007
Primesource Staffing September 2002 - November 2003
Skills
Call Center, Compliance, Quality Assurance, Training, Management, Process Improvement, Employee Training, Recruiting, Customer Satisfaction, Customer Service, Leadership, IVR, Telecommunications, Troubleshooting, Call Centers, Team Building, Coaching, Team Leadership, Vendor Management, Sales, Workforce Management, Customer Experience, CRM, Software Documentation, Performance Management, Operations Management, Program Management, Customer Retention
Education
University of Iowa 1998 — 2002
BA, Communications/Spanish
Joel Cowden, CPA's ESM, a Xerox Company Experience May 2012 - April 2013
Job Regional Controller at Xerox Corporation
Industry Information Technology and Services
Experience
Xerox Corporation April 2013 - Present
ESM, a Xerox Company May 2012 - April 2013
Tempo Financial Holdings Corporation i-transfer January 2011 - May 2012
Tempo Financial Holdings Corporation i-transfer May 2009 - December 2010
Ernst & Young October 2003 - March 2009
Skills
Accounting, Sarbanes-Oxley Act
Education
Brigham Young University 1998 — 2003
Master of Accountancy and Bachelor of Science, Accounting, Accounting
Xerox Corporation April 2013 - Present
ESM, a Xerox Company May 2012 - April 2013
Tempo Financial Holdings Corporation i-transfer January 2011 - May 2012
Tempo Financial Holdings Corporation i-transfer May 2009 - December 2010
Ernst & Young October 2003 - March 2009
Skills
Accounting, Sarbanes-Oxley Act
Education
Brigham Young University 1998 — 2003
Master of Accountancy and Bachelor of Science, Accounting, Accounting
Alexandria Schellhase's ESM, a Xerox Company Experience February 2012 - February 2013
Job Network Partner Program Coordinator at Colorado Public Radio
Industry Nonprofit Organization Management
Experience
Colorado Public Radio February 2013 - Present
Colorado Public Radio February 2013 - March 2014
ESM - A Xerox Company February 2012 - February 2013
ESM - a Xerox Company August 2010 - February 2012
ESM - A Xerox Company December 2008 - August 2010
ESM - A Xerox Company February 2008 - December 2008
Skills
Microsoft Office, Microsoft Excel, CRM, Call Center, Customer Service..., Job Coaching, Customer Service, Quality Assurance, Quality Auditing, Leadership Development, Call Centers, Leadership, Training, Team Building, Management, Interviews, Coaching, Staff Development, Software Documentation, Employee Training, Strategic Planning, Higher Education
Education
Metropolitan State College of Denver 2002 — 2004
Bachelor of Arts (BA), English Language and Literature, General, 4.0
Colorado Public Radio February 2013 - Present
Colorado Public Radio February 2013 - March 2014
ESM - A Xerox Company February 2012 - February 2013
ESM - a Xerox Company August 2010 - February 2012
ESM - A Xerox Company December 2008 - August 2010
ESM - A Xerox Company February 2008 - December 2008
Skills
Microsoft Office, Microsoft Excel, CRM, Call Center, Customer Service..., Job Coaching, Customer Service, Quality Assurance, Quality Auditing, Leadership Development, Call Centers, Leadership, Training, Team Building, Management, Interviews, Coaching, Staff Development, Software Documentation, Employee Training, Strategic Planning, Higher Education
Education
Metropolitan State College of Denver 2002 — 2004
Bachelor of Arts (BA), English Language and Literature, General, 4.0
Lynette Baluja's ESM, a Xerox Company Experience May 2012 - Present
Job Enrollment Coach
Industry Education Management
Experience
ESM a Xerox Company May 2012 - Present
Bingel Insurance Agency April 1999 - April 2009
Skills
Customer Service, Sales
Education
Chapman University
Villa Park High Shool
ESM a Xerox Company May 2012 - Present
Bingel Insurance Agency April 1999 - April 2009
Skills
Customer Service, Sales
Education
Chapman University
Villa Park High Shool