ESM Company
ESM List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at ESM. You can filter them based on skills, years of employment, job, education, department, and prior employment.
ESM Salaries. You can even request information on how much does ESM pay if you want to. Learn about salaries, pros and cons of working for ESM directly from the past employees.
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ESM Employees
The NU Solution April 2011 - Present
Denver Public Schools July 2013 - November 2014
eXL Online May 2013 - October 2013
eXL Learning August 2011 - May 2013
Featured Systems September 2010 - May 2013
ESM September 2009 - July 2010
Kalamazoo Valley Community College January 2009 - June 2009
Bronson Lakeview Family Care February 2007 - December 2007
Pride Care Ambulance February 2006 - March 2007
Skills
Instructional Design, Marketing, Training, Public Speaking, Team Leadership, Blended Learning, Project Management, Organizational..., Educational Technology, E-learning..., Management, Program Management, Fundraising, Startup Development, Instructional Technology, Curriculum Design, Captivate, Camtasia, Adobe Creative Suite, Curriculum Innovation, Presentation Design, Project Planning, Multimedia Marketing..., Curriculum Assessment, Social Media Marketing, Software Installation, Employee Training, Video Production, Google Apps
Education
Parker University 2015 — 2018
Doctor of Chiropractic Medicine (D.C.)
University of Colorado at Denver 2013 — 2015
Master of Arts (M.A.), Information Learning Technologies
Western Michigan University 2008 — 2009
Bachelor of Arts (B.A.), Film/Video/Media Studies & Marketing
Great-West Financial September 2014 - Present
Great-West Financial June 2013 - September 2014
ESM July 2010 - June 2013
OUTSKIRTS PRESS March 2009 - July 2010
WELLS FARGO/NORWEST October 1999 - July 2008
NORWEST SERVICES, INC October 1998 - October 1999
United States Marine Corps July 1993 - July 1999
Skills
Customer Service, Leadership, Public Speaking, Troubleshooting, Problem Solving, Process Improvement, Books, Writing, Social Media, Social Networking, CRM, Editing, Public Relations, Firearms
Education
Arapahoe Community College 2012 — 2016
Computer and Information Sciences, General
Quincy College 2008 — 2010
General Studies
U.S. Marine Corps Basic Electronics
UNLV School of Dental Medicine August 2015 - Present
Care.com January 2013 - May 2015
American Eagle Outfitters November 2011 - June 2013
NuYo Frozen Yogurt April 2011 - August 2012
ESM June 2009 - August 2009
Skills
Money, Cash Register, Customer Service, Microsoft Word, Microsoft Excel, Data Entry, Time Management, Facebook, Telephone Skills, Social Media, Sales, Social Networking
Education
Colorado State University 2011 — 2015
University of Nevada-Las Vegas
State of Colorado October 2012 - Present
ESM August 2011 - October 2012
Afni October 2010 - June 2011
T-Mobile 2002 - 2010
Skills
Coaching, Customer Satisfaction, Mentoring, Telecommunications, Customer Service, Call Center, Call Centers, Team Building, Process Improvement, Team Leadership, Leadership, Customer Experience, Vendor Management, Change Management, Training, Management, Business Analysis, Team Management
Education
Front Range Community College
Business, Management, Marketing, and Related Support Services
Southern New Hampshire University September 2014 - Present
ESM April 2013 - September 2014
The Home Depot January 2004 - October 2011
Skills
Admissions, Enrollment Management, Admissions Counseling, Training, Coaching, Leadership, Leadership Development, College Recruiting, Event Planning, Interviews, Career Development
Education
California State Polytechnic University-Pomona 1990 — 1995
Psychology
Southern New Hampshire university
Master's degree, Human Resources
University of Phoenix
Master's degree, Organizational Leadership
Teleperformance November 2014 - Present
Sykes Home powered by Alpine Access September 2012 - June 2014
ESM September 2010 - September 2012
DIRECTV May 2009 - April 2010
Verizon June 2007 - December 2008
Verizon (formerly MCI) April 2000 - June 2007
Verizon (formerly MCI) October 1997 - April 2000
Skills
Customer Retention, Client Services, Call Center, Vendor Relations, Process Improvement, Certified Project..., Project Management, Contract Negotiation, Customer Service, Leadership, Training, Direct Marketing, Quality Assurance, Cross-functional Team..., Financial Services, Vendor Management, Call Centers, Coaching, Project Planning, Program Management, Telecommunications, B2B, CRM, Budgets, Team Leadership, PMP, Marketing, Market Research, Customer Satisfaction, Team Building, Analysis, Forecasting, Data Analysis, Account Management, Time Management, Employee Training, Strategy, Event Planning, Operations Management, Customer Experience, Business Development, Outsourcing, Business Process..., Business Analysis, Performance Management, Software Documentation, Analytics, Team Management, Product Management, Requirements Gathering
Education
Hood College
BA, Liberal Arts
Project Management Institute
PMP
The Dale Carnegie Course
Univeristy of Edinburgh, Scotland
Summit Family Dentistry January 2014 - Present
Keystone Personal Wellness Center January 2013 - January 2014
SCI Fuel Management Systems December 2011 - July 2013
Atlas Chiropractic August 2010 - December 2011
ESM 2005 - 2010
Health Solutions Chiropractic January 2000 - November 2004
Mary Kay Inc. 1995 - 2002
FHP Healthcare March 1990 - November 1994
Skills
Leadership, Budgets, Sales, Coaching, Public Speaking, Marketing, Management, Training, Team Building, Business Development, Process Improvement, Fundraising, New Business Development, Customer Service, Nonprofits, Strategic Planning
Education
Brigham Young University 1982 — 1989
BA, Organizational Psychology
BYU
Allegion US May 2014 - Present
ESM April 2013 - Present
Kohl's Department Stores August 2010 - January 2011
King Soopers July 2005 - June 2010
Skills
Customer Service, Leadership, Event Planning, Microsoft Excel, Microsoft Word, Outlook, Creative Writing, Acting, Call Centers, Sales, Coaching, Customer Satisfaction, Time Management, Telephone Skills, Microsoft Office, Data Entry, Training
Education
Colorado Christian University 2006 — 2010
Bachelor's degree, English Language and Literature/Letters
ESM April 2011 - January 2015
Frontier Airlines September 2010 - May 2011
Sprint April 2006 - September 2010
Cendant April 1996 - April 2006
Cendant July 1991 - April 1996
Crimson Travel - Thomas Cook June 1986 - June 1991
Sonesta Hotels July 1984 - June 1986
Skills
Customer Service, Business Communications, Workforce Management, Performance Reporting, Reporting Systems, Contingency Planning, Microsoft Office, Call Center, IEX Total View, Training, Call Centers, Management, Vendor Management, IVR, Leadership, Telephony, ACD, Telecommunications, Coaching, Team Building, Quality Assurance, Process Improvement, Project Management, Process Scheduler, Troubleshooting, Human Resources, Customer Satisfaction, Customer Experience, Technical Support, Customer Retention, Payroll, Time Management, Analytics, Strategy, Performance Management, Team Leadership, Operations Management, CRM, Outsourcing, Cross-functional Team..., PeopleSoft, Software Documentation, Forecasting, Analysis, Business Process..., Access, Business Analysis, BPO, Data Analysis, Team Management
Education
Northeastern University 1989 — 1991
BSBA, Operations Management
Community College of Rhode Island 1977 — 1979
Associate of Science (AS), Accounting and Business/Management, 3.25
Concentra March 2015 - Present
Bright Horizons August 2013 - February 2015
The Reed Group January 2012 - August 2013
ESM January 2010 - January 2012
Alliance Data October 2008 - April 2009
Skills
FMLA, State Leaves, ADA compliance, Americans with..., Employee Benefits, Workers Compensation, Policy, Legal Compliance, Management, Administration, Time Management, Software Documentation, Customer Service, Program Management, Employee Training, Public Speaking, Microsoft Excel, PowerPoint, Training, Microsoft Office, Team Building, Microsoft Word, Process Improvement
Education
Front Range Community College 2008 — 2014
Horizon High School 2004 — 2008
FRSTeam, Inc. August 2015 - Present
FRSTeam, Inc. May 2015 - Present
FRSTeam June 2013 - May 2015
ESM April 2011 - June 2013
Juneau Youth Services October 2008 - September 2010
Skills
Customer Service, Team Building, Employee Relations, Customer Retention, Account Management, Coaching, Cold Calling, New Business Development, Operations Management, Recruiting, Sales, Microsoft Excel, Customer Satisfaction, Microsoft Office, Marketing
Education
Taft College 2007 — 2008
Associate's Degree, Business Administration and Management, General
Chabot College 2006 — 2007
Business Administration and Management, General
University of Bridgeport 2005 — 2006
Psychology
Facility Cleaning International April 2014 - Present
Pikes Peak Mountain Bike Tours April 2010 - May 2014
ESM September 2013 - April 2014
ESM September 2012 - September 2013
Skills
Training, Leadership, Tourism, Team Building, Social Media, Customer Service, Coaching, Time Management, Public Speaking, Marketing, Project Management, Research, Public Relations, Strategic Communications, Leadership Development, Subcontracting, Microsoft Office, Highly responsible, Administration, Staff Development, Social Media Marketing, Social Networking, Problem Solving, Recruiting, Event Planning, Sales, Management, Training & Development, Data Analysis
Education
Colorado State University-Pueblo 2005 — 2010
Bachelor of Arts, History
International Guide Academy 2010 — 2010
International Tour Manager, Travel/Toursim
IHomeEasyCredit August 2013 - Present
ESM May 2012 - August 2013
Alliance Data October 2010 - May 2012
Skills
Credit Analysis, Credit, Credit Cards, Credit Risk, Customer Service, Sales, College Recruiting, Data Entry, Call Centers, Customer Retention, Process Improvement
Education
Metropolitan State University of Denver 2010 — 2015
ViaSat January 2014 - Present
Ashford University 2012 - 2013
ESM November 2009 - February 2012
A Storage Place February 2009 - November 2009
StorQuest Self Storage February 2003 - February 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Budgets, Strategic Planning
Education
Ashford University 2012 — 2014
Bachelor of Sociology, Community Involvement
Ventura College 2009 — 2011
Political Science, Community Involvement
ITT Technical Institute-Oxnard 1999 — 2001
Electronics Engineering, Electrical and Electronics Engineering
Ashford University August 2015 - Present
National American University June 2015 - July 2015
Jones International University May 2011 - May 2015
State of Colorado November 2013 - September 2014
ESM November 2009 - May 2011
ESM November 2009 - May 2011
Skills
Adult Education, CampusVue, Student Affairs, Academic Advising, Training, Microsoft Word, PowerPoint, Outlook, I3, Microsoft Excel, Editing, Event Planning, Customer Service, Oral
Education
Jones International University 2012 — 2016
Bachelors of Arts in Business Communication, Communication Management
Community College of Aurora 2010 — 2012
Associates degree of Arts, General Studies
Travelport September 2015 - Present
ShopAtHome.com September 2014 - September 2015
Robert Half Technology May 2013 - August 2014
Graebel Companies March 2013 - May 2013
ESM September 2012 - January 2013
Bridgeline Digital March 2012 - August 2012
IntrinsiQ, LLC June 2011 - February 2012
Great-West Life and Annuity Insurance Company July 2010 - February 2012
W2 contractor at Bowne February 2010 - July 2010
Integrated Asset Services September 2008 - January 2010
Skills
C#, VB.NET, Microsoft SQL Server, SQL, Visual Studio, .NET, ASP.NET, ASP.NET MVC, ASP.NET AJAX, Silverlight, HTML, CSS, JavaScript, jQuery, XML, LINQ, Entity Framework, WCF, ASP.NET Web API, Web Services, Windows Services, TFS, Subversion, Git, Scrum, UML, MSTest, Moq, SDLC, Dependency Injection, Agile Methodologies, SSRS, Software Development
Education
Arapahoe Community College 1999 — 2002
Associate of Applied Science, CIS
Colorado State University 1986 — 1990
B.S, Forestry Management
Rigid Global Buildings June 2012 - Present
ESM June 2011 - November 2011
Dish Network May 2007 - May 2008
Skills
Customer Service, Phone Etiquette, Multi-line Phone, 10 Key, Computer Proficiency, Microsoft Word, Office Administration, Salesforce.com..., Typing, Restaurants, Training, Microsoft Excel, Microsoft Office, PowerPoint, Contractors, Proofreading, Vendor Management, Food & Beverage, Team Leadership, Dependable Team Player, Call Quality, Call Flow, Contract Management, Contract Negotiation, Process Scheduler, Inventory Management, Supervisory Skills, Negotiation, Construction, Building Materials, Sales Management, CAD, Strategic Planning
Education
Arapahoe Community College 2008 — 2008
Architectural Engineering
Bear Creek High School 2005 — 2007
Macmillan March 2014 - Present
CNA Insurance April 2013 - March 2014
Xerox February 2012 - April 2013
ESM March 2011 - February 2012
ESM August 2010 - February 2011
ESM March 2010 - July 2010
ESM April 2007 - February 2010
Skills
Call Center, Sales Management, Quality Assurance, Consultative Selling, Coaching, Strategic Planning, Public Speaking, Customer Service, Microsoft Office, Customer Relations, PowerPoint, Excel, Outlook, Problem Solving, Word, Team Building, Staff Development, Leadership Development, Team Leadership, Performance Management, Team Management, New Business Development, Training, Training Facilitation, Training Manuals, Training Leadership, Training Delivery, Training Programs, Training Management, Call Centers, Leadership, Sales, CRM, Management, Process Improvement, Time Management, Selling
Education
Denver Seminary 2006 — 2009
M.A. Counseling Licensure, School and Community Counseling
Colorado State University 2003 — 2006
B.A, Journalism; Public Relations
D'Evelyn High School 1999 — 2003
High School Diploma, Liberal Arts and Sciences, General Studies and Humanities
Pearson September 2014 - Present
ESM July 2014 - September 2014
Follett Higher Education Group August 2008 - June 2014
Arizona State University August 2007 - December 2009
Arizona Glove and Safety May 2007 - August 2007
Skills
Critical Thinking, Data Analysis, Leadership, Time Management, Research, Facebook, Community Outreach, Proposal Writing, Social Networking, Community Development, Microsoft Office, Customer Service, PowerPoint, Social Media, Event Planning, Inventory Management, Merchandising
Education
Arizona State University 2007 — 2015
Bachelor of Science (B.S.), Human Development and Family Studies, General
Arizona State University 2007 — 2015
Minor, Anthropology
Arizona State University 2007 — 2015
Minor, Sustainability
Sutter Health April 2014 - Present
SOS (Special Order Systems) March 2012 - April 2014
ESM August 2010 - March 2012
Vegas.com 2007 - 2010
AVDS 2005 - 2007
Skills
Education Management, VoIP, Call Center, IVR, SIP, ACD, Telecommunications, Cisco, Troubleshooting, Vendor Management, Servers, Non-profits, Budgeting, Telephony, Project Management, Windows, T1, PBX, Unified Communications, Problem Solving, IP, Routers, Documentation, Cabling, Contract Negotiations, Visio, Computer Hardware, Project Planning, Switches, PMP, Budgets, Software Documentation, Cisco Technologies, Contract Negotiation, Active Directory, Cisco Call Manager, Security, Disaster Recovery, SIP Trunking, Networking, Network Design, Integration, VMware ESX, Technical Support, Managed Services, VirtualBox, Call Centers, Windows Server, Cisco Routers, WAN
Education
Devry University 2005 — 2007
Masters, Project Management
Devry University 2004 — 2005
Bachelor, Project Management
ITT Technical Institute-Houston West 2001 — 2003
Associate of Applied Science, Information Technology
LDN Sales & Marketing LLC June 2014 - Present
Kimberly-Clark January 2013 - May 2014
CROSSMARK September 2008 - January 2013
ESM 1998 - 2008
Skills
Marketing, Grocery, Strategic Planning, Team Leadership, Leadership, Business Development, Pricing, Cross-functional Team..., Sales Operations, Project Planning, Competitive Analysis, Customer Insight, Shopper Marketing, Forecasting, Consumer Products, Sales, Retail
Education
Boston College
BS, Marketing
The Ursuline School
Virsage March 2014 - Present
PetSmart November 2012 - February 2014
ESM December 2007 - June 2012
Skills
Computer Information..., Customer Service, Windows Operating..., Windows Server, Hyper-V, Microsoft Office, Active Directory, Computer Hardware, Windows, Windows 7, Network Security, Networking, Network Administration, Computer Repair
Education
Front Range Community College 2010 — 2015
Salesforce.com August 2011 - Present
ProKarma August 2010 - August 2011
T-Mobile August 2010 - August 2011
ESM August 2010 - August 2011
United Online July 2006 - July 2010
Classmates.com July 2006 - July 2010
United Online May 2004 - January 2006
Skills
Agile Project Management, Agile Methodologies, SDLC, Software Project..., Scrum, Microsoft SQL Server, Soft Skills, Requirements Analysis, People Skills, Security, SaaS, Leadership, Enterprise Software, Cloud Computing, SOA
Education
Indian Institute of Management, Calcutta 2006 — 2007
Executive MBA
Osmania University 2001 — 2004
Bsc Comps
Self Employed November 2013 - Present
ESM October 2010 - October 2013
Skills
Residential Real Estate..., Customer Service, Team Building, Leadership, Sales, Staff Development, Teaching, Admissions, Educational Leadership, Instructional Design, Curriculum Development, Marketing, Resume Writing, Management, Strategic Planning, Training, Curriculum Design, Coaching, E-Learning, Enrollment Management, Leadership Development
Education
Colorado State University 1987 — 1990
Bachelor of Arts English Creative writing, English Creative Writing
Pearson May 2015 - Present
Welltok, Inc. October 2014 - May 2015
Welltok, Inc. May 2014 - October 2014
Pearson North America May 2013 - May 2014
Pearson North America May 2011 - May 2013
Pearson North America January 2010 - May 2011
ESM 2007 - 2010
4pm.com 2002 - 2007
Skills
E-Learning, Account Management, Lead Generation, Learning Management, Event Planning, Marketing Communications, Public Speaking, Learning Management..., Instructional Design, Agile Project Management, Agile Methodologies, SCORM, SDLC, Public Relations, Project Management, Captivate, Software Project..., PMP, Social Media Marketing, Visio, Software Documentation, Certified Scrum Master..., Scrum, Program Management, Training, Software Quality..., Waterfall, Change Management, Team Leadership, SaaS, Cross-functional Team..., Leadership, Business Intelligence, Integration, Management, Software Development, Requirements Analysis, Business Analysis
Education
University of Colorado at Denver 2003 — 2005
Master's degree, Master of Social Science
Hollins University 1997 — 2001
Bachelor of Arts (BA), English
ESM August 2012 - Present
PBC March 2012 - July 2012
Qdoba Restaurant Corporation June 2010 - March 2011
The Melting Pot Restaurants 2009 - 2011
Skills
Microsoft Office 2007, Microsoft Office 2003, Microsoft Office Xp, Photoshop, Typing, Customer Service, Long-term Customer..., Sales, Sales Management, Customer Retention, Reservation, Point of Purchase, Customer Experience
Education
Gemological Institute of America
Accredited Jewelry Professional, Gemology
Alternative Choice September 2014 - Present
ESM April 2014 - November 2014
Appletree Answers, a Stericycle Communication Solutions Company April 2009 - April 2014
Champaign Telephone Co. August 2003 - April 2009
Skills
Call Centers, Customer Satisfaction, Customer Service, Admissions, Salesforce.com, Telecommunications, Customer Retention, Customer Experience, CRM, Team Leadership, Account Management, Lead Generation, Management, Software Documentation, Troubleshooting, Team Building, Training, Solution Selling, VoIP, Microsoft Office, Microsoft Excel, Social Networking, Leadership, Microsoft Word, Time Management
Education
University of Phoenix 2015 — 2016
Master of Business Administration (M.B.A.)
University of Phoenix 2013 — 2015
Bachelor of Science (BS), Business Administration and Management, General
Central State University 1998 — 2000
Bachelor of Science (BS), Sociology
The Employment Firm November 2014 - Present
Select Staffing August 2012 - May 2014
ESM December 2010 - June 2012
Skills
Resume Writing, Training, Coaching, Recruiting, Interviews, Student Recruiting, Employee Training, Career Development, Leadership, Staffing Services, Supervisory Skills, Training Delivery, Temporary Staffing, Applicant Tracking...
Education
Kaplan College-Denver 2010 — 2011
Medical Billing and Coding
Self-employed September 1999 - Present
ESM June 2010 - June 2012
Commerce Bank March 1999 - June 2001
Education
Community College of Aurora 2012 — 2014
Current student, Finance, General
ChannelInsight June 2015 - Present
ChannelInsight November 2014 - June 2015
ChannelInsight June 2014 - November 2014
ESM July 2010 - April 2014
T-Mobile June 2003 - February 2009
King Soopers January 1997 - June 1998
Skills
Troubleshooting, Call Center, Technical Support, SharePoint, Telecommunications, Call Centers, Management, Quality Assurance, Help Desk Support, Windows, Analysis, Customer Experience, Computer Hardware, Active Directory, Windows 7, Microsoft Office, Service Desk, Software Documentation, Vendor Management
Education
Front Range Community College 2011 — 2014
Associate of Applied Science (AAS), Computer Information Systems, A
DeVry University-Colorado 2004 — 2005
Completed Gen Ed courses, Project Management
Zenith Education February 2015 - Present
ESM August 2010 - December 2014
Floyd's Barbershop November 2008 - August 2010
City of Greeley January 2000 - September 2003
Greeley Orthopedics February 1999 - January 2000
City of Greeley Recreation Department April 1995 - February 1999
Skills
Microsoft Office, Team Building, Customer Service, Quality Assurance, Microsoft Excel, PowerPoint, Windows 7, Windows XP Pro, Team Leadership, Employee Training, Multi Tasking, Quick Thinker, Quicken, Team-oriented, Dependable Team Player, Human Resources, Leadership, Management, Coaching, Data Entry, Technical Writing, Data Analysis, Public Speaking, Outlook, Training, Call Centers, Sales
Education
Longs Peak Beauty Academy 2005 — 2007
Hairstylist
Aims Community College 1994 — 1995
Undergraduate Studies of Business Administration
Valley High School 1989 — 1994
High School Diploma
The Fit Life by Danielle October 2014 - Present
Green With Envy Cleaning September 2014 - Present
ESM June 2010 - September 2014
ESM April 2005 - June 2010
ESM December 2003 - March 2005
Skills
•Expertise in..., •Proven track record..., •Enthusiastic and..., •Participative leader..., Coaching, Analysis, Training, Management, Leadership, Customer Service, Process Improvement
Education
Nesta 2012 — 2014
Certified PFT, FNC & LWM Coach, Health and Physical Education/Fitness
Colorado State University 1998 — 2000
Bachelor's degree, Psychology
Huntington National Bank May 2013 - Present
IGS Energy May 2011 - November 2014
Dish Network October 2010 - May 2011
Discover Card Financial 1999 - 2011
ESM January 2009 - January 2010
Checkers Drive In Restaurants January 2009 - January 2009
U.S. Bank January 2005 - January 2008
Skills
Collections, Customer Service, Analytics, Communication Skills, Flexibility, Orion, Microsoft Office, Organizational..., Time Management, Problem Solving, Speak and Listen while..., Technical Support, Sales Presentations, Sales, Payment Card Processing, Billing Systems, Interpret, analyze and..., •Self motivated with a..., Outstanding negotiation..., Customer Experience, Customer Satisfaction, Call Center
Education
Bowling Green State University 1997 — 1998
Engineering
Columbus State Community College 1995 — 1997
Mechanical Engineering
Whitehall-Yearling High School 1993 — 1997
High School Diploma
University of Denver October 2014 - Present
Sprouts Farmers Market September 2013 - September 2014
Community College of Aurora April 2012 - May 2013
Colorado Community College System March 2012 - May 2013
ESM June 2011 - January 2013
Pepsi Bottling Group April 2006 - April 2009
Army Airforce Exchange Service March 2005 - April 2006
Skills
Leadership, Relationship Building, Time Management, Microsoft Office, Microsoft Excel, Microsoft Word, Sales, Management, PowerPoint, Organization Skills, Social Networking
Education
University of Denver 2013 — 2015
Bachelor of Arts (BA), Political Science and Socio-legal Studies
Community College of Aurora 2010 — 2013
Associate of Arts (A.A.), Political Science
VMware April 2014 - Present
M.K Enterprises January 2008 - Present
SunGard Availability Services April 2011 - March 2014
SunGard Availability Services August 2011 - February 2013
ESM June 2010 - April 2011
Geek Squad March 2009 - June 2010
Circuit City August 2008 - March 2009
Blown Fuse Productions July 2007 - January 2008
Skills
Customer Service, Video, Computer Hardware, Troubleshooting, Mac OS X, Windows 7, Windows, XP, Software Installation, Process Improvement, Active Directory, User Documentation, IT Service Management, ITIL, VoIP, Service Desk, IT Service Delivery, Critical Thinking, CompTIA A+ Certification, ITIL v3 Foundations..., Windows Server, Disaster Recovery, A+ Certified, Operating Systems, Microsoft Office, Windows Vista, Help Desk Support, Technical Support, Network Administration, HTML, Computer Repair, Laptops, System Administration, IT Operations, DNS, Call Centers, Servers, Networking, VMware, Hardware, Network Security, Wireless Networking, BMC Remedy, IT Management, Security, Windows XP, Software Documentation, Virtualization, Citrix
Education
Metropolitan State College of Denver 2007 — 2008
Bachelor of Arts, Digital Art
Belmar Physical Therapy July 2012 - Present
ESM March 2010 - August 2012
Mesa State College Bookstore August 2007 - January 2010
Mesa State College May 2007 - May 2008
Skills
Customer Service, Retail, Client Rapport, Sales, Microsoft Office, Microsoft Word, Cash Handling Experience, Cashiering, Front Office, Back Office, Telemarketing, Microsoft Excel, Team-oriented, Team Building, Work Well Independently, Medical Terminology, Highly detail oriented, Handle Confidential..., Multi Tasking, Computer Proficiency, Organization &..., Self-starter, Highly Reliable, Track Record Of..., Team Leadership, Oral & Written..., Manage Client..., Communication
Education
Colorado Mesa University 2005 — 2008
Associate of Applied Sciences, Radiologic Technology/Science - Radiographer, 3.57
ClientSolv March 2015 - Present
Modis July 2014 - March 2015
KPA LLC January 2013 - February 2014
ESM October 2011 - December 2012
Blackstone of Denver April 2011 - October 2011
Hertz November 2009 - October 2010
Colorado State University September 2008 - May 2009
Skills
Social Media, Sales, Management, Salesforce.com, Customer Service, Training, Social Networking, Leadership, Recruiting, Event Planning, Customer Satisfaction, Microsoft Office, Team Building, Public Speaking, Account Management, Marketing, Marketing Strategy, Lead Generation, Coaching, Facebook, Leadership Development, Sales Management, SEO, Social Media Marketing, Cold Calling, Online Marketing, Education, Customer Oriented, New Business Development, Creative Writing, Team Leadership, Employee Training, Nonprofits, Market Research, Email Marketing, Admissions, Live Events, Logistics Management, Writing, Diversity Training, Diverse Groups, Cultural Diversity, Non-profits, Market Planning, Radio Programming, Research
Education
Colorado State University 2002 — 2009
Bachelor of Science, Business Administration: Finance, Management; Minor: English; Leadership Communications Certificate
Epsilon January 2015 - Present
Epsilon June 2012 - December 2014
ESM September 2008 - June 2012
Convergys November 2003 - July 2008
Skills
C#, ASP.NET, XML, Java, SQL, JavaScript, VB.NET, .NET, Microsoft SQL Server, AJAX, C++, Web Services
Education
Weber State University 2000 — 2003
Bachelor of Science (B.S.), Mathematics
Brigham Young University - Idaho 1998 — 2000
Associate of Science (A.S.), Psychology
ESM November 2010 - November 2013
Hobby Lobby 2009 - 2010
Interplan Design Group 2008 - 2008
Tu'Pair Interior Design Group 2007 - 2007
Model Home Merchandisers 2005 - 2007
Skills
Interior Design, Residential Design, AutoCAD, Retail Design, Commercial Design, Interior Architecture, Instructional Design, Photoshop, Web Design
Education
Art Institute of Phoenix 2002 — 2005
Bachelor of Arts (B.A.), Interior Design
Art Institute of Phoenix
Community College of Aurora December 2013 - Present
Community College of Aurora November 2011 - December 2013
ESM September 2010 - November 2011
Aurora Public Schools September 2009 - July 2010
Target August 2000 - September 2009
Skills
Intercultural..., Organizational..., Community Outreach, Leadership, Program Management, Research, Higher Education, Time Management, Curriculum Design, Classroom, Staff Development, Public Speaking, Admissions, Teamwork, Leadership Development
Education
Metropolitan State College of Denver 2005 — 2011
B.A, Organizational Speech Communications; Family Dynamics
Indiana State University 2002 — 2002
Western & Southern Financial Group May 2013 - Present
EMH&T April 2011 - May 2013
ESM October 2006 - April 2011
Skills
Access, Active Directory, Cross-functional Team..., Customer Service, Management, Microsoft Excel, Microsoft Exchange, Microsoft Office, Microsoft SQL Server, Process Improvement, System Administration, TCP/IP, Team Building, Teamwork, Technical Support, Visio, Windows, Windows 7
Education
Alfred State College - SUNY College of Technology 1992 — 1995
AAS, Electro-Mech Engineering
DIRECTV August 2013 - Present
Freelance Writer April 2007 - Present
ESM February 2013 - August 2013
Circuits West. Llc January 2012 - February 2013
Dish Network February 2009 - January 2012
Subway June 2008 - January 2009
Republic Parking System June 2007 - July 2008
America's Best Inns & Suites September 2006 - July 2007
Subway March 2003 - May 2006
Skills
Computers, Employee Training, Project Management, Customer Service, Microsoft Office, Microsoft Word, Creative Writing, Call Centers, Editing, Blogging, Training
Education
Colorado State University 2006 — 2007
Computer Programming
Northglenn High School 2002 — 2006
Chemistry
ESM 2008 - Present
Skills
Curriculum Development, Teaching, Staff Development
Education
Marshall University
Medivance® January 2015 - Present
CR Bard January 2015 - Present
Photobucket July 2014 - January 2015
University of Colorado Denver Business School June 2012 - June 2014
Vital Learning February 2013 - May 2013
Green Marketing May 2009 - November 2012
Dental Associate Careers June 2010 - September 2010
ESM July 2005 - September 2009
Skills
Data Analysis, Microsoft Office, Customer Service, Marketing Communications, Microsoft Excel, Social Media Marketing, Marketing Strategy, Leadership, Salesforce.com, Sports, Public Relations, Market Research, Event Planning, Social Networking, Event Management, Strategic Planning, Team Building, Public Speaking, Marketing, Project Management, Training, Facebook, Research, Business Strategy, Social Media, WordPress
Education
University of Colorado at Denver 2011 — 2014
MBA, MS, Master of Business Adminstration; Master of Science, Marketing
The University of Chicago 2009 — 2011
M.A., Social Psychology, Marketing
Metropolitan State University of Denver 2004 — 2009
BA, Psychology, Marketing
ESM February 2012 - June 2012
Dollar Tree Stores 2012 - 2012
Extra Space Storage May 2010 - September 2010
Sprint Nextel October 2007 - February 2009
PRC Engineering AB January 2000 - October 2007
Walmart April 2002 - February 2005
Skills
Telecommunications, Typing, Cashiering, Cash-handling, Stocking, Mortgage Brokers, Insurance, Inventory, Sales&Marketing, Billing Systems, Billing Services, Switchboard, Avaya, techinical support, Windows Vista, Windows Programming, Exchange ActiveSync, Email Systems, Information Technology, Train Employees, Remote Access, Accounts...
Education
Community College of Aurora 2012 — 2014
Associate's degree, Criminology
Metropolitan State College of Denver 2010 — 2013
Bachelor of Applied Science (BASc), Criminal Justice and Corrections
ESM January 2010 - Present
Eddie Culp May 2009 - September 2009
Alliance Data- Customer Service October 2008 - May 2009
Woodlands Grill April 2008 - June 2008
Education
Front Range Community College
Horizon High School
Cisco Systems January 2011 - Present
Cisco WebEx January 2006 - January 2011
ACCION International April 2008 - January 2010
Jones International University March 2000 - January 2006
The Learning Source for Adults and Families September 2000 - May 2004
ESM 1998 - 2000
Skills
Training, Change Management, Leadership, E-Learning, Management, Organizational..., Program Management, Instructional Design, Enterprise Software, Leadership Development, Knowledge Management, Business Strategy, Data Analysis, Strategy, Social Media, Coaching, Software Documentation, Strategic Planning, Teaching, Integration, Project Management, Analytics, Team Building, Business Process, Management Consulting, Spanish, Blended Learning, Curriculum Design, Staff Development, Performance Management, Start-ups, CRM, Analysis, Training Delivery, Social Network Analysis, English
Education
MIT Sloan School of Management 2012 — 2014
Single Courses
Prosci 2013 — 2013
Change Management Certification
Jones International University 2001 — 2004
M. Ed
ROI Institute 2003 — 2003
Certificate
University of Colorado Denver 1993 — 1997
BA
GMHS 1989 — 1993
Landmark Education
Advocare January 2014 - Present
Law Offices of Jordan & Associates, LLC November 2009 - Present
The Journey May 2008 - November 2014
Stampin' Up! August 2009 - January 2013
Payless ShoeSource June 2001 - May 2008
ESM 2005 - 2008
Maranatha Christian Center March 1999 - May 2001
Skills
Legal Research, Pleadings, Mediation, Customer Service, Administrative..., Litigation, Trials, Data Entry, Outlook, Courts, Management, Fundraising, Microsoft Office, Editing, Microsoft Word, Public Speaking, Marketing, Organization, Social Networking, Paralegals, Social Media, Research, Filing, Event Planning, Strategic Planning, Non-profits, Sales, Teamwork, LexisNexis Research, Teaching, Team Building, Arbitration, Legal Writing, Motions, Community Outreach, Nonprofits, Personal Injury, Critical Thinking, LexisNexis File and..., ICCES (The Integrated..., PACER, ECF, Minor Probate Court, Lexis, Training, Legal Discovery, Coaching, Facebook, Notary Public
Education
Colorado Christian University 2001 — 2004
Bachelor of Arts (B.A.), Youth Ministry
Maranatha Christian Center 1988 — 2001
High School Diploma, Academic Diploma
Air Force Civilian Service July 2014 - Present
AlliedBarton Security Services April 2013 - July 2014
HSS November 2012 - April 2013
ESM June 2012 - September 2012
US Army February 2007 - February 2012
Arby's September 2005 - February 2007
tony’s pizza September 2003 - September 2005
Skills
Security, Security Clearance, Military, Interpersonal..., Supervisory Experience, Supervisory Skills, Police, Volunteering, Microsoft Office, Microsoft Excel, Microsoft Word, Administrative..., Phone Skills, Police Officers, Training, Leadership, Private Investigations, Weapons, Force Protection, Counterterrorism, Physical Security, Army, Tactics, Homeland Security, Security Operations, Military Experience, Weapons Handling, Patrol, Personnel Security, Personal Security, Military Operations, Emergency Management, Security Training, Defense, Weapons Training, Criminal Justice, Personal Protection, Law Enforcement..., Military Training, DoD, CBRN, National Security, Surveillance, Training Programs, Executive Protection, Security Management, Special Operations, Firearms, Investigation, Customer Service
Education
Ashford University 2011 — 2014
Bachelor of Arts (B.A.), Social and Criminal Justice, 3.6
Weber State University 2007 — 2007
GED, GED
Vail Resorts July 2015 - Present
Zenith Education Group February 2014 - July 2015
Zenith Education Group October 2013 - February 2014
Metro Brokers - Team Lassen November 2012 - October 2013
ESM November 2011 - November 2012
ESM December 2010 - November 2011
ESM February 2010 - December 2010
Skills
Coaching, Training, Call Center, Sales, Microsoft Office, Call Center..., Scripting, Call Center Development, Remote Administration, Sales Presentations, Client Presentation, Professional..., Quality Assurance, Insurance Consulting, Risk Management..., Call Centers, Customer Service, Leadership, Time Management, Insurance, Business Development, Management, Team Building, Leadership Development, Employee Training
Education
Metropolitan State College of Denver 2007 — 2009
Psychology/Behavioral Science
Arapahoe Community College 2005 — 2007
General Studies
Almira-Coulee/Hartline High School 1999 — 2003
iTriage, LLC March 2014 - Present
Darden September 2013 - January 2014
Darden Restaurants November 2011 - January 2014
University of Colorado Denver January 2011 - December 2012
Devil's Thumb Ranch May 2012 - August 2012
I-Fish Japanese Restaurant March 2011 - May 2011
ESM December 2009 - May 2010
Massimo's Pizza Club September 2007 - August 2009
Massimo's Restaurant September 2007 - August 2009
Concordia Language Villages June 2005 - August 2008
Skills
MS Office Suite, Event Planning, Public Speaking, Research, PowerPoint, Microsoft Excel, Social Media, Editing, Microsoft Word, Customer Service, Teaching, Event Management, Community Outreach, Higher Education, Tutoring, English, Project Management, Budgets, Sales, Management, Microsoft Office, Leadership, Strategy, Analysis, Entrepreneurship, Time Management, Social Media Marketing
Education
University of Colorado at Denver 2011 — 2012
MBA, Entrepreneurship/Entrepreneurial Studies
The College of New Jersey 2004 — 2008
Bachelor of the Arts, International Studies
関西外国語大学 / Kansai Gaidai University 2007 — 2008
Study Abroad, International/Global Studies
LivWell July 2014 - Present
LivWell 2014 - 2014
Jobing.com August 2011 - November 2012
ESM May 2010 - June 2011
Metro News Services August 2009 - February 2010
Renewal by Andersen January 2009 - May 2009
University of Wyoming April 2007 - September 2008
StarTek January 2000 - May 2003
U.S. Army October 1993 - June 1997
Skills
Customer Service, Typing, Telephone, Training Skills, Excel, Microsoft Office, Word, Data Entry, Team Leadership, Client Acquisition, Quality Assurance, Supervisory Experience, Training Experience, Cold Calling, Sales Force..., Verint, Canvassing, Logging, Cooking, Military Experience, Windows, Mac, B2B Marketing, B2C marketing, Educational Consulting, Community Relations, Sourcing, Customer Acquisition, call center, Adult Education, database management..., Training, Call Centers, Microsoft Excel, Coaching, Program Management, Employee Training, Management, Leadership
Education
Montana State University-Billings 2003 — 2006
Laramie Senior High School 1991 — 1993
Laramie County Community College
St. Johns Military School
Don Casler, LLC September 2010 - Present
ESM March 1999 - January 2011
ESM September 1999 - April 2003
Decisioneering May 1996 - January 1999
Skills
Leadership, Staff Development, Strategic Planning, Training, Call Center, Leadership Development, Change Management, Team Building, Higher Education, Call Centers, Operations Management, Budgets, Sales, Management, Project Management, Enterprise Software, Customer Service, Sales Operations, B2B, Coaching, Executive Management, Strategy, Vendor Management, Time Management, Process Improvement, CRM, Team Leadership, Direct Marketing, Program Management, Management Consulting, Consulting, Microsoft Office
Education
Stagen Integral Leadership Program 2007 — 2008
Dallas, Texas, Leadership
Colorado State University 1976 — 1979
BS, Business Administartion, Marketing
TeleCommunication Systems, Inc. (TCS) May 2015 - Present
microDATA a TCS company April 2012 - Present
Junction Solutions October 2011 - December 2011
Apex Systems / American Family Insurance April 2007 - May 2010
ESM March 2003 - September 2006
College America September 2004 - April 2006
ESM January 2002 - February 2003
ESM April 2001 - January 2002
Colorado State University August 1999 - May 2001
Wyoming Technical Institute October 1994 - October 2000
Skills
Call Center, Training, Troubleshooting, Windows, Customer Service, Outlook, Quality Control, PowerPoint, Microsoft Excel, Sales, IVR, Microsoft Word, SQL, Teaching, HIPAA, Call Centers, Leadership, Team Building, Public Speaking, System Administration, Data Analysis, Databases, Program Management, Process Improvement, Management, Quality Assurance, Software Documentation, SharePoint, Analysis, Active Directory, Microsoft Office, Integration, XP, Visio, Team Leadership, Networking, Vendor Management, Enterprise Software, Business Analysis, Technical Writing, Project Management, Telecommunications, Windows Server, Microsoft SQL Server, Hardware, Technical Support, Microsoft Exchange, Information Technology, Cloud Computing, VoIP
Education
Madison Area Technical College 2010 — 2011
Certificate, IT / HIT
Colorado State University 1997 — 1999
MBA, Business, Marketing
Colorado State University 1995 — 1999
BS, Marketing
talentReef December 2014 - Present
talentReef September 2014 - Present
IQNavigator March 2013 - August 2014
ESM March 2011 - March 2013
Dish Network May 2007 - March 2011
Skills
Social Networking, Scheduling, Public Relations, Research, Presentation Development, E-mail Management, Marketing Strategy, Process Scheduler, Outlook, Team Leadership, Communications..., Team Building, PowerPoint, Direct Marketing, Marketing Communications, Event Planning, Business Development, Marketing, Advertising, Email Marketing, Microsoft Office, Social Media Marketing, Management, Social Media, Strategic Planning, Customer Service, SEO, Coaching, Strategy, Sales, Microsoft Excel, Workforce Management, Aspect, Leadership, Troubleshooting, Call Centers, Forecasting, Account Management, Project Management, Online Marketing, Analytics, Data Analysis, Recruiting, SaaS, CRM, Salesforce.com, Leadership Development, Customer Retention, Customer Satisfaction, Training
Education
Metropolitan State University of Denver 2007 — 2010
Bachelor of Science, Marketing
Poland Seminary High School 2001 — 2005
High School Diploma, High School Studies
Acosta Sales & Marketing January 2014 - Present
LMT January 2011 - Present
ESM January 2009 - January 2012
Skills
Customer Service, Microsoft Office, Social Media, Wellness, Teaching, Skilled Multi-tasker, detail oriented, massage therapy, Field Work, solo work, Time Management
Education
Salter School-Fall River Campus 2010 — 2011
license, Massage Therapy/Therapeutic Massage
ORT Tool and Die Corp February 2014 - Present
Office Team November 2013 - February 2014
Ivy Bridge College of Tiffin University August 2011 - June 2013
The Ribbonry 2006 - February 2013
ESM 2011 - 2012
University of Toledo 2007 - 2011
Skills
Marketing, Adobe Creative Suite, Brochures, Graphic Design, InDesign, Photoshop, Illustrator, Logo Design, Visual Arts, Illustration, Sketching, Higher Education, Admissions, Microsoft Office, Customer Service, Photography, Advertising, Time Management, Art
Education
Whitmer
Whitmer
Whitmer High School
University of Toledo
Bachelor of Fine Arts (BFA), Drawing, Cum Laude
University of Toledo
Bachelor of Arts (B.A.), Art History, Cum Laude
Davis College
Associate of Arts (AA), Graphic Design
Monroe County Community College
Associate of Arts and Sciences (A.A.S.), Fine and Studio Arts, Cum Laude
Santander Consumer USA Inc. 2012 - 2013
ESM May 2011 - February 2012
Comcast 2008 - 2009
Skills
A/R collections, Customer Service, Customer Retention, Data Entry, Call Center Development, Negotiation
Education
American Public University System 2011 — 2013
Hinkley High School 2003 — 2007
ESM 1990 - Present
Skills
Team Building, Hospitality, Marketing Strategy, Merchandising, Health Insurance, New Business Development, Strategic Planning, Marketing, Negotiation, Sales Management, Sales, Training, Pricing, Leadership, Forecasting, Account Management, Coaching, Management, Customer Service
Education
Boston University
BS, Education
ESM October 2011 - February 2012
Comcast Cable July 2011 - September 2011
Comcast Cable March 2009 - February 2011
Skills
Customer Service, Direct Sales, Speed Reading, Windows 7, Microsoft Word, Call Centers, Customer Satisfaction, Sales Operations, Sales Management, Microsoft Office, Marketing Communications, Public Speaking, Sales, Social Media Marketing, Troubleshooting, Contract Negotiation
Education
Front Range Community College 2012 — 2016
Northglenn High School 1994 — 1996
Diploma, Academics
Mesa Community College December 2014 - Present
ESM July 2014 - November 2014
Mesa Community College January 2014 - July 2014
The Refrigeration School, Inc. November 2011 - January 2013
The Refrigeration School, Inc. April 2007 - October 2011
The Refrigeration School, Inc. December 2006 - April 2007
The Refrigeration School, Inc. April 2001 - December 2006
The Refrigeration School, Inc. May 1997 - April 2001
Skills
Campus, Student Financial Aid, Enrollment Management, CampusVue, Student Affairs, Admissions, Higher Education, Career Counseling, Student Recruiting, Staff Development, Accreditation, Retaining Customers, Adult Education, Leadership Development, Academia, Academic Administration, Career Development, Student Counseling, Higher Education..., Academic Advising, Student Engagement, Educational Leadership, Student Development, Resume Writing
Education
Northern Arizona University 1994 — 1997
Bachelors of Science, History
Highline Community College 1992 — 1994
Associate of Arts (A.A.), General Studies
Synergy HomeCare July 2014 - December 2014
Mesa Laboratories, Inc. January 2014 - July 2014
CarePoint, P.C. August 2013 - January 2014
Aviation Research Group ARGUS-PROS February 2011 - October 2012
Aviation Research Group ARGUS-PROS 2011 - 2012
Aviation Research Group ARGUS-PROS 2011 - 2012
ESM October 2010 - February 2011
The Travel Society April 2010 - September 2010
Travelport November 2004 - April 2010
Travelport 2004 - 2010
Skills
Salesforce.com, CRM, Team Building, Airlines, Relationship Building, Manage Client..., Sabre, Leadership, Management, Flights, Strategic Planning, Quality Assurance, Sales, recruiting, human resources, Software Documentation, Expense Reports, Executive Level..., Meeting Planning, Business Networking, Project Management, Supervising Others, Resolving Issues, Executive Travel, Business Relationship..., Microsoft Office, Microsoft Excel, Logistics Management, Ethical Decision Making, Corporate Communications, Calendaring, Critical Thinking, Corporate Events, Event Management, Account Management, Travel Marketing, Business Strategy, Continuous Monitoring, Continuous Improvement, Manufacturing, Due Diligence, Servicemax, project mangement, Total Quality..., Six Sigma, International Business, onboarding, hiring and training, Franchising, Healthcare
Education
CSU Global 2012 — 2014
BA of Business Management, Business Management
CSU Global 2012 — 2014
Pursuing Bachelors Degree in Business Management, Business Management, 3.8
Arapahoe Community College 2006 — 2012
Associate of Arts (A.A.), Business Administration, Management and Operations, 3.8
Cherry Creek High School 1987 — 1990
H.S. Diploma
Mercy Housing May 2013 - Present
ESM October 2010 - May 2013
HP June 2007 - October 2010
EDS August 2004 - June 2007
EDS February 2001 - August 2004
EDS February 1999 - February 2001
WorldCom August 1997 - February 1999
United States Air Force August 1993 - August 1997
Skills
Application Support, Active Directory, Help Desk Support, Remote Desktop, Laptops, Windows Vista, Software Installation, VPN, Printers, Software Documentation, VoIP, TCP/IP, System Administration, Windows 7, Operating Systems, HP, Visio, BMC Remedy, Networking, Troubleshooting, IT Management, XP, Service Desk, Incident Management, Technical Support, Windows, IT Service Management, ITIL, Service Delivery, Blackberry Enterprise..., Microsoft Exchange, Servers, Computer Hardware, Team Leadership, Sla, SharePoint, Process Improvement, Call Center, CompTIA, Citrix, Customer Service, Hardware, Business Analysis, Windows Server, Security, Disaster Recovery, Network Administration, Vendor Management, DNS, Call Centers
Education
Mercer County Community College 1989 — 1992
AAS, Hospitality Management
Non-Profit Organization - Confidential December 2010 - Present
ESM August 2009 - December 2011
Springboard Group October 2007 - November 2008
NAS Recruitment Communications October 2005 - October 2007
Beyond Sight, Inc February 2005 - October 2005
Fujitsu PC Corporation November 2000 - November 2003
TMP Worldwide November 1999 - November 2000
TMP Worldwide November 1998 - November 1999
TMP Worldwide November 1997 - November 1998
Skills
Strategic Planning, Editing, Content Strategy, Message Development, Lead Generation, Internal Communications, Recruiting, Marketing Strategy, Marketing, Account Management, Social Media Marketing, Social Media, Marketing Communications, Sales, Employer Branding, Project Management, Advertising, Social Networking, Public Speaking, Management, Strategy, Email Marketing, Direct Marketing, Leadership
Education
California State Polytechnic University-Pomona 1993 — 1996
Bachelor of Arts (B.A.), English
ESM 2011 - Present
WJ Bradley Mortgage Capital Corporation 2009 - 2011
EquiFirst Mortgage Corp 2008 - 2009
Lehman Brothers Bank December 2002 - January 2008
B.F. Saul Mortgage Company June 1996 - December 2002
Central Parking System 1993 - 1994
Education
George Mason University 1994 — 1996
MBA
State University of New York College at Buffalo 1992 — 1993
BS Econ/Finance, Micro/Macro Econ, Accounting/Finance
Rochester Institute of Technology 1987 — 1992
AS Physics, Physics, Economics/Finance
Norris Design July 2015 - Present
Bath & Body Works November 2011 - Present
The Birdsall Group March 2015 - July 2015
Schaack Family Household May 2012 - March 2015
Bohlinger Family January 2014 - February 2015
Fleet Family Household May 2011 - August 2011
Patrick Family Household May 2011 - August 2011
Foothills Park & Recreation District May 2009 - August 2010
ESM May 2009 - August 2009
Skills
Drawing, Interior Design, Xcel, Microsoft Word, AutoCAD Civil 3D, Rhino, Illustrator, SharePoint, CAD, Photoshop, AutoCAD, Childcare, Customer Service
Education
Colorado State University 2011 — 2015
Landscape Architecture
Arapahoe Community College
Burns & McDonnell May 2014 - Present
ESM February 2008 - October 2013
Measured Progress March 2012 - May 2013
Payless ShoeSource October 2007 - June 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Publisher, Outlook, SharePoint, Social Media, Social Networking, Customer Service, Coaching, Job Coaching, Data Entry, Data Analysis, Admissions, Vocational Education, Organization, Organizational..., SAFE Home Study...
Education
University of Denver 2005 — 2007
Colorado Christian University 2001 — 2005
Bachelor of Arts (BA), Psychology
Interactive Intelligence April 2012 - July 2015
SOS (Special Order Systems) November 2011 - March 2012
ESM April 2010 - August 2011
AccuQuote November 2008 - April 2010
ComGroup, Inc. October 2008 - November 2008
Nautilus, Inc. December 2003 - May 2008
CRB Telecom April 2003 - August 2003
ICT Group March 2002 - March 2003
Iconixx September 2001 - February 2002
CENTRIQ, Inc. March 2000 - August 2001
Skills
Troubleshooting, Solution Design, Managing High..., Telecommunications, Solution Architecture, Telephony, Business Process, Unified Communications, Contact Centers, System Administration, Access, Budgets, Data Center, Managed Services, SIP, WAN, Call Center, Security, VoIP, CTI, Product Management, Training, Enterprise Software, SaaS, IVR, Cloud Computing, High Performance Teams, IP, Call Centers, Cisco Technologies, CRM, Project Management, Disaster Recovery, Management, Leadership, Agile Methodologies, Integration, Hardware, Servers, SharePoint, Team Leadership, Wireless, Video Conferencing, Contract Negotiation, SIP Trunking, Routing, Network Design, Solution Selling, TCP/IP, Vendor Management
Education
Kansas State University 1981 — 1984
Pursued Degree, Electrical Engineering
Bethany College 1979 — 1981
none, Pre-Engineering
Charles Schwab March 2013 - Present
ESM January 2008 - Present
Douglas County Dyslexia Resource Group January 2003 - December 2007
Data Doctors May 2005 - June 2007
First Interstate Bank of Denver June 1986 - June 1992
Blue Cross and Blue Shield of Colorado September 1983 - May 1986
Skills
Sales, Customer Service, Cold Calling, Investments, Fundraising, Leadership, Advocacy, Building Relationships
Education
Colorado State University
Bachelor of Science, Business Administration and Management, General
Arist Education System April 2015 - Present
Zenith Education Group February 2015 - April 2015
Socle Education October 2014 - February 2015
ESM July 2010 - October 2014
BrandyLee Illustration May 2004 - May 2010
YMCA of Southwest Florida (formerly known as South County Family YMCA) May 2004 - June 2005
Skills
Educational Leadership, Coaching, Admissions, Adult Education, Higher Education, Staff Development, Customer Service, Enrollment Management, Curriculum Development, Student Recruiting, Retaining Customers, Student Affairs, Teaching, Academic Advising, Instructional Design, Curriculum Design, Public Speaking, Student Financial Aid, E-Learning, Distance Learning, Tutoring, Training, Corporate Training, Training Facilitation, Leadership Development, Internal Communications, Team Management, Team Building, Scheduling Management, Document Management, Reports, Escalation Resolution, Escalation Process, Art, Art Education, Customer Retention, Leadership, Microsoft Office, Management, Employee Training, Microsoft Excel, Sales, Recruiting, Microsoft Word, Program Management, Interviews, Call Centers, Event Planning, Outlook, Time Management
Education
Southern New Hampshire University 2011 — 2015
Master of Science (M.S.), Instructional Design and Technology
Ringling College of Art and Design 2000 — 2004
Bachelor of Fine Arts (BFA), Illustration
Cape Fear Community College 1997 — 1998
General Courses
DaVita Healthcare Partners Inc. September 2012 - Present
Jones International Univeristy February 2012 - September 2012
ESM November 2010 - February 2012
New Day Demos June 2010 - November 2010
Catholic Health Initiatives July 1991 - July 2009
Skills
Customer Service, Microsoft Office, Customer-focused Service, Organization Skills, People-oriented, Taleo Human Resource..., Event Planning, Executive Calendar..., Travel Arrangements, Audio Typing, Typing, Audio Transcription, Minute Taking, PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Publisher, Editing, Leadership Development, Marketing, Public Speaking, Training, Leadership, Team Building, Healthcare, Interviews, Process Improvement, Hospitals, Healthcare Management, Onboarding
Education
Becker College
Associate's Degree, Medical Administrative/Executive Assistant and Medical Secretary
Developmental Pathways January 2014 - Present
Aurora Mental Health Center August 2011 - October 2012
Denver Public Schools July 2010 - August 2011
The Midland Group February 2010 - May 2010
Denver Area Youth Services September 2009 - November 2009
ESM June 2008 - July 2009
Skills
Program Development, Mental Health, Psychotherapy, Mental Health Counseling, Crisis Intervention, Interventions, Adolescents, Psychology, Community Outreach, Group Therapy, CBT, Family Therapy, Grant Writing, Career Counseling, Motivational...
Education
Colorado Christian University 2011 — 2013
Psychology
Metropolitan State University of Denver 2007 — 2008
Psychology, Mental Health
Argosy University-Denver
Psychology/Criminal Justice
SOS Healthcare Staffing April 2015 - Present
Arizona Tile September 2014 - April 2015
Bridgepoint Education May 2011 - September 2012
ESM June 2010 - April 2011
Convergys December 2007 - June 2010
Skills
Sales Management, Customer Satisfaction, Recruiting, Cold Calling, Interviews, Human Resources, Sales Process, Account Management, Screening Resumes, Relationship Building, Hiring, Continuous Improvement, RSS, TSS, Data Tracking, Pre-screening, Staff Development, Contract Negotiation, Prospecting Skills, Training, CRM, Management, New Hire Orientations, Sourcing, Customer Service, Sales, Customer Retention, Applicant Tracking..., Temporary Placement, Onboarding, College Recruiting, Sales Operations, Talent Acquisition, Employee Relations, Healthcare, Team Building
Education
Colorado Technical University 2008 — 2011
Bachelor's of Science Business Adminisration, Management
American Red Cross March 2014 - Present
American Red Cross March 2011 - Present
FEMA November 2013 - March 2014
Ravenswood Family Health Center March 2011 - December 2012
Department of Emergency Management August 2009 - June 2010
ESM August 2006 - November 2008
Skills
Community Outreach, Public Speaking, Non-profits, Teaching, Event Planning, Grant Writing, Research, Fundraising, Microsoft Office, Customer Service, Social Media, Emergency Management, Strategic Planning, Program Development, Disaster Response, Public Relations, Policy, Microsoft Word, Microsoft Excel, Leadership, Nonprofits, Healthcare, Incident Command, Project Management
Education
Hawaii Pacific University 2009 — 2010
MA
Northern Arizona University 2001 — 2003
BA
McLain Community High School
H.S. Diploma
Red Rocks & Front Range Community Colleges
Unemployed/Disabled February 2013 - Present
Fresenius Medical Care January 2013 - February 2013
ESM June 2012 - December 2012
Metropolitan State College of Denver August 2009 - May 2012
Crohn's and Colitis Foundation of America, Rocky Mountain Chapter September 2011 - April 2012
Sam's Club December 2009 - July 2010
The Coding Source December 2009 - January 2010
Taco Del Mar Monalua January 2007 - August 2007
US Navy February 2001 - February 2006
US Navy February 2001 - January 2006
Skills
Military, Navy, Customer Service, Team Leadership, Team Building, Data Entry, Database Administration, Social Media Marketing, Social Media Outreach, Office Administration, Filing, event logistics, Community Outreach, Healthcare Management, Health Education, Bookkeeping, Business, Events, Education, Health Insurance, Claims Handling, Medical Records, Marketing Communications, Cash Management, Inventory Management, Paperwork, Account Management, Culinary Management, Cooking, Catering, Supply Ordering, Higher Education, military benefits, health care..., Microsoft Word, HIPAA, Event Management, Microsoft Excel, Healthcare, Microsoft Office, Outlook
Education
Metropolitan State College of Denver 2009 — 2012
BS, Health Care Management
Coastline Community College Military Online Programs 2005 — 2007
Associate of Arts, Business
Red Mountain High School 1995 — 1999
High school diploma, general studies and dance
Veterinary Pet Insurance May 2015 - Present
Hampden Family Pet Hospital April 2012 - May 2015
ESM September 2003 - December 2009
Faith Christian Academy August 1999 - May 2003
Skills
Staff Development, Teaching, Leadership Development, Coaching, Public Speaking, PowerPoint, Curriculum Development, Microsoft Office, Educational Leadership, Data Analysis, Animal Nutrition, Animal Science, Venipuncture, Phone Skills, Client Liaison, Program Management, Customer Service, Adult Education, Team Building, Leadership, Employee Training, Higher Education, Supervisory Skills
Education
Grand Canyon University 1994 — 1998
BS, Biology
Community College of Denver 2010 — 2011
Associate of Applied Science, Veterinary/Animal Health Technology/Technician and Veterinary Assistant
24-7 Intouch October 2014 - Present
AAA Colorado 2012 - 2013
ESM March 2011 - July 2012
Skills
Data Entry, Customer Service, Call Centers, Cold Calling, Inbound Marketing, Dispatching, Electronic Payments, Microsoft Office, Windows 7, Windows Vista, Windows XP Pro, Clerical, Cashiering, Team Leadership, Public Speaking, Customer Support
Education
Arapahoe Community College
Community College of Denver
AAA Colorado November 2014 - Present
WyoTech August 2013 - October 2013
CORRINTHIAN COLLEGES August 2013 - October 2013
ESM June 2011 - August 2013
Skills
Admissions, Enrollment Management, Student Recruiting, Higher Education, Student Financial Aid, CampusVue, Adult Education, Customer Service
Education
Community College of Aurora 2013 — 2015
Associate of Arts (A.A.), Business, Management, Marketing, and Related Support Services
Regis University June 2014 - Present
Mercury Payment Systems August 2013 - May 2014
ESM January 2011 - July 2013
Little Grass Shack 2010 - 2012
PASCO/SW June 2008 - May 2010
AAM's Mild to Wild Rafting and Jeep Trail Tours, Inc. February 2008 - July 2008
Skills
Student Recruiting, Enrollment Management, Admissions, Retaining Customers, Student Financial Aid, Academic Advising, Student Affairs, Student Counseling, Interviews, Teaching, CampusVue, Staff Development, Campus, Adult Education, Leadership Development, Job Fairs, Resume Writing, Higher Education, Academic Administration, Educational Leadership, Distance Learning, Conflict Resolution, College Recruiting, Student Development, Student Engagement, Career Counseling, Job Search Strategies, Higher Education..., Career Development
Education
Fort Lewis College 2008 — 2010
Bachelor's degree, Psychology
Laramie County School District #1 February 2013 - Present
Sierra Trading Post October 2012 - December 2012
ESM February 2012 - September 2012
Panera Bread September 2011 - February 2012
East Side Shell December 2010 - June 2011
Skills
Computers, Typing, Customer Service, Sales, Childcare, Retail, Servers, Training, Warehousing, Communication, Leadership
Education
Des Moines Area Community College 2006 — 2008
None, Liberal Arts and Sciences/Liberal Studies
Des Moines Area Community College 2006 — 2008
Liberal Arts and Sciences/Liberal Studies
Merrill Edge March 2015 - Present
AXA Advisors September 2014 - December 2014
Arizona State University August 2013 - December 2014
ESM July 2013 - August 2014
Grand Street BID June 2012 - August 2012
Skills
Microsoft Office, Urban Planning, Sustainability, Public Speaking, Teaching, Community Outreach, Grant Writing, Research, Program Development, Higher Education, Policy Analysis
Education
Arizona State University 2013 — 2014
Master of Science (M.S.), Urban and Environmental Planning
Arizona State University 2009 — 2013
Bachelor of Science (B.S.), Urban Planning
Magnolia Bakery January 2015 - Present
Le Cordon Bleu 2013 - 2014
Brooklyn Winery 2011 - 2012
ESM 2010 - 2011
Empire Education Group 2005 - 2010
Breadsmith Franchising 2001 - 2005
Krispy Kreme Doughnut Corporation 1997 - 2000
PKF Consulting 1994 - 1997
Skills
Multi-Unit Operations, Franchising, Educational Management, Strategic Planning, Tactical Management, Cross-functional Team..., Sales Management, Franchise Consulting, Franchise Operations, Team Building, P&L Accountability
Education
The University of Texas at Austin 1985 — 1987
BA, Economics
University of Houston
Masters, Studies Hospitality Management
Art Institute of Houston 1992 — 1993
Associate's degree, Culinary Arts/Chef Training
Texas Tech University 1983 — 1984
Business
Vice President Operations
Regional Vice President, 15+ years experience, Leadership
GM Financial October 2013 - Present
ESM December 2011 - February 2013
Travelers November 2007 - November 2009
American Family Insurance October 2006 - November 2007
Skills
Coaching, Customer Service, Public Speaking, Team Building, Leadership, Microsoft Excel, Data Analysis, Leadership Development, Strategic Planning, PowerPoint
Education
University of Colorado at Denver 2011 — 2013
Master of Business Administration (M.B.A.), Sports and Entertainment Management
Colorado State University-Pueblo 2000 — 2004
Bachelor of Business Administration (BSBA), Business Administration and Management, General
ESM June 2008 - Present
Target July 2007 - June 2008
Skills
Call Centers, Sales, Customer Service
Education
Metropolitan State College of Denver 2010 — 2012
Bachelor of Science (B.S.), Accounting
Arapahoe Community College 2007 — 2009
Associate of Arts (A.A.), Business Transfer Emphasis
Intuit November 2011 - July 2013
Intuit November 2010 - November 2011
ESM August 2004 - October 2010
Education
University of Denver 2003 — 2004
Ph.D program - English (unfinished)
Harding University 2001 — 2003
Master of Science (MS), English/Language Arts Teacher Education
Harding University 1996 — 2001
Master of Arts (MA), English Language and Literature/Letters
ESM September 2009 - September 2014
Skills
Admissions Counseling, Customer Service and..., Higher Education, Military Experience, Air Traffic Control
Education
Auburn University 1975 — 1979
Bachelor in Science Education
TIAA-CREF June 2015 - Present
Westwood College November 2011 - September 2014
ESM November 2009 - November 2011
Skills
Educational Leadership, Sales Management, Customer Service, Education, Training, Leadership Development, Enrollment Management, Admissions, Coaching, Staff Development, Student Financial Aid, Curriculum Development, Student Recruiting, Adult Education, Higher Education, Career Counseling, Leadership
Education
University of Northern Colorado 2005 — 2006
Business Administration and Management, General
Colorado State University-Pueblo 2003 — 2004
Charles Schwab January 2014 - Present
Xerox Business Services June 2012 - January 2014
Xerox Services May 2012 - November 2012
ESM December 2008 - May 2012
Shaw Construction, Inc. 2008 - 2009
Skills
Financial Analysis, ADP, Excel, Budgeting, Financial Reporting, FRx, Fixed Assets, Financial Statements, Variance Analysis, General Ledger, Forecasting, Account Reconciliation, Great Plains Software, Accruals, Revenue Recognition, Essbase, Budgets, Microsoft Excel, Cost Accounting, Accounts Receivable, Journal Entries, Accounts Payable, JD Edwards, Pivot Tables, Financial Modeling, Process Improvement, Accounting, Finance, US GAAP, Financial Accounting, Management Accounting
Education
Iowa State University - College of Business 2004 — 2007
Bachelor of Science (B.S.), Accounting
Self-employed September 2012 - Present
ESM December 2004 - August 2009
Sears, Roebuck and Co. July 2002 - December 2004
Skills
Organic Gardening, Community Organizing, Research, Writing, Presentations, Child Advocacy, Grandparent Rights, Human Rights, Garden Coaching, Vegetables, Sustainable Agriculture, Organic Farming, Horticulture, Permaculture, Garden, Urban Agriculture, Gardening, Garden Design, Tree Planting, Green Living, Landscape Maintenance, Food Security, Public Speaking, Customer Service
Education
University of Northern Colorado 1998 — 2000
Bachelor of Science (B.S.), Human Rehabilitative Services
Aims Community College 1996 — 1998
Associate of Arts (A.A.), Psychology, and Philosopy
Apria Healthcare February 2014 - Present
ESM February 2013 - October 2013
The Home Depot March 2004 - December 2012
Discount Tire Company October 1999 - October 2003
Liberty Mutual Insurance November 1998 - January 1999
Skills
Team Leadership, Shipping, Inventory Management, Inventory Control, Customer Satisfaction, Customer Service, Retail, Data Entry, Teamwork, Management, Negotiation, Sales, Microsoft Office, Problem Solving, Merchandising, Call Centers
Education
University of Phoenix 2003 — 2006
Bachelor, Business Management
Arapahoe Community College 1999 — 2002
Associates, General Studies
Paychex October 2014 - Present
Paychex July 2013 - October 2014
Paychex March 2011 - July 2013
ESM March 2010 - March 2011
TransFirst February 2009 - January 2010
Denver Public Schools July 2005 - May 2008
Skills
Employee Benefits, Account Management, Payroll, Sales, Employee Training, Salesforce.com, Employee Relations, Team Building, Customer Service, Human Resources, Direct Sales, Talent Management, Lead Generation, Selling, Leadership, Management, Project Management, BeneTrac, System Testing, Technical Support, Training, HRIS, Benefits Administration, Microsoft Excel, Coaching
Education
Colorado State University 2012 — 2013
Bachelor of Business Administration (B.B.A.), Organizational Development
Metropolitan State College of Denver 2002 — 2005
Bachelor of Arts (B.A.), History-Secondary Education
Western State College 2000 — 2002
General Education, General Studies
Hale Maluhia Country Inn July 2013 - Present
Tarot by Rachel June 2010 - July 2014
Iron Realms Entertainment September 2001 - November 2013
Iron Realms Entertainment June 2011 - October 2013
Sanctuary of Mana Ke'a Gardens October 2012 - March 2013
Bebo's Kona Coffee September 2012 - October 2012
ESM February 2006 - August 2012
Ygoy.com April 2012 - July 2012
#1 Shipping and Copies July 2002 - January 2006
Chile Verde Cafe 2004 - 2005
Skills
Microsoft Excel, Customer Service, Sales, Marketing Communications, SEO copywriting, Blogging, Copy Editing, Proofreading, Open Office, Tarot, Creative Writing, Facebook, Editing, Social Media Marketing, Marketing, SEO Copywriting, Team Building
Education
University of Arkansas at Little Rock 1994 — 1999
Bachelor of Science (BS), Psychology
Bowling Green State University 1991 — 1992
Bachelor of Science (BS), Psychology
Rachel Wixey & Associates February 2015 - Present
ESM March 2011 - Present
Ivy Bridge College of Tiffin University April 2012 - July 2012
Walgreens May 2008 - August 2008
Skills
Management, Marketing, Admissions, Higher Education, Access, PowerPoint, Enrollment Management, Microsoft Office, Interviews, Microsoft Excel, Microsoft Word, Merchandising, Sales Management, Adult Education, Staff Development, Student Financial Aid
Education
Brandman University, Part of the Chapman University System 2013 — 2015
Master of Business Administration (MBA), Human Resources, 3.8
Central State University 2006 — 2010
Bachelor of Business Administration (B.B.A.), Marketing and Hospitality management
Sprint July 2014 - Present
ESM 2011 - Present
Alpine Access January 2003 - April 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, Public Speaking, Budgets
Education
Arapahoe Community College 2010 — 2013
Associate of Arts (A.A.), Medical/Clinical Assistant, 3.79 G.P.A
CGI August 2013 - Present
CGI 2013 - 2015
CGI 2013 - 2015
ESM July 2011 - August 2013
T-Mobile September 2006 - February 2011
T-Mobile September 2002 - September 2006
Wells Fargo Bank October 2000 - September 2002
Skills
Coaching, Call Centers, Leadership, Customer Service, Training, Customer Experience, Customer Satisfaction, Team Leadership, Recruiting, Payroll, Customer Retention, Telecommunications, Negotiation, Budgets, Analysis, Healthcare, Sales, Direct Sales, Account Management, Graphic Design, Workforce Planning, Interviews, Group Presentations, Presentation Skills, Process Improvement
Education
Art Institute of Colorado 2002 — 2003
Graphic Design, Graphic Design, 3.9 GPA
Closely, Inc. September 2014 - Present
ReadyTalk January 2012 - August 2014
ReadyTalk May 2011 - January 2012
ESM August 2010 - May 2011
Local Matters, Inc. July 2005 - August 2010
Local Matters, Inc. July 2005 - December 2007
InfoNow September 2001 - July 2005
Exante Health January 2001 - April 2001
IQrius June 2000 - January 2001
Affinia April 1999 - April 2000
Skills
Tomcat, Subversion, Eclipse, Ant, Hibernate, Linux, CVS, Maven, Perl, JavaScript, Python, PostgreSQL, Oracle, Servlets, JDBC
Education
University of Denver, University College 2000 — 2002
Certificate of Advanced Study in Distributed OO Application Development
University of California, Santa Cruz Extension 1996 — 1998
Unix Systems Programming, C/C++
DeAnza College 1994 — 1995
Pascal Programming
University of California, Santa Cruz 1991 — 1992
Electronic Music & Piano
Amazon September 2015 - Present
Charter Communications March 2015 - September 2015
GHX October 2014 - December 2014
SolidFire, Inc. January 2014 - October 2014
Ball Corporation December 2013 - December 2013
Sybase December 2012 - November 2013
Level 3 Communications August 2011 - June 2012
ESM November 2010 - August 2011
Covidien January 2009 - January 2010
NCI Inc. April 2008 - October 2008
Skills
VBA, Microsoft Excel, Confluence, JIRA, SharePoint, Software Documentation, Technical Writing, Single Sourcing, FrameMaker, Captivate, Training, Online Help, MadCap Flare, RoboHelp, SDLC, Information Mapping, HTML, Technical Communication, Instructor-led Training, Adobe Acrobat, PowerPoint, SnagIt, Visio, Instructional Design, Business Analysis, E-Learning, Information Architecture, XML, Microsoft Word, Business Process, DITA, CMS, Technical Documentation, Word, Adobe Illustrator
Education
Kaplan University 2010 — 2012
BS, Health Sciences
DeVry University 1999 — 2001
AS, Computer Network System Administration
5280 Solutions September 2011 - January 2014
ESM January 2009 - September 2011
Webroot Software April 2011 - August 2011
PaySimple October 2008 - January 2009
Home Buyers Warranty June 2005 - July 2008
Exit Realty May 2005 - May 2008
Galileo International January 1996 - March 2005
Skills
Microsoft SQL Server, SDLC, Windows Server, T-SQL, SharePoint, SQL, .NET, IIS, Requirements Analysis, Database Design, Databases, Visio, ASP.NET, XML, Software Development, Visual Studio, Business Analysis, SSRS, SSIS
Education
Colorado Christian University
Bachelor of Arts (B.A.), Computer Information Systems
Aspire Resources Inc. December 2011 - Present
ISL Student Loan Corp May 2010 - December 2011
ESM 2009 - 2010
Xap Corporation June 2005 - January 2009
Nelnet 1991 - 2005
Skills
Strategic Planning, Business Development, Leadership, Team Building, Sales, Program Management, Strategy, Marketing Strategy, Strategic Partnerships, Leadership Development
Education
Iowa State University 1982 — 1984
Masters, Higher Education Administration
Ivy Tech Community College June 2014 - Present
ESM May 2011 - Present
ADP July 2008 - June 2009
Student Loan Xpress July 2004 - June 2008
Grace College 1990 - 2003
Skills
Business Development, Salesforce.com, Strategic Planning, Account Management, Coaching, Customer Retention, Sales Process, Public Speaking, CRM, Sales Operations, Management, Team Building, Marketing, Higher Education, Marketing Strategy, Cold Calling, Sales, Leadership, New Business Development, Selling, Leadership Development, Social Media Marketing, Customer Service, Training, Sales Presentations, Competitive Analysis, Project Management, Sales Management
Education
Grace College and Seminary 1986 — 1990
Bachelor of Science, Business Administration and Psychology
Rocky Mountain Organic Medicine November 2013 - Present
ESM May 2011 - November 2013
ESM January 2011 - May 2011
ESM May 2008 - December 2010
TouchStar 2007 - 2008
TouchStar January 2006 - September 2007
TouchStar October 2004 - January 2006
TouchStar September 2003 - October 2004
Skills
Salesforce.com, Customer Service, Microsoft Excel, Microsoft Word, Telemarketing, Analysis, Written Communication, Call Center, SaaS, Account Management, Team Building, Process Improvement, Vendor Management, Team Leadership, CRM, Call Centers, Leadership, Sales, Forecasting, Troubleshooting, Customer Satisfaction, Management, Coaching, Telecommunications, Business Process, Customer Experience, Time Management, Operations Management, Training, Teamwork, Team Management, Software Documentation, Program Management, Customer Retention, Data Analysis, Employee Training, Leadership Development, Cross-functional Team..., Microsoft Office
Education
Community College of Aurora 2011 — 2015
Associate of Arts Business Administration, Business Administration
Real Estate 2003 — 2003
Licensed Real Estate Broker
Mililani High School
High School Diploma, General Studies
ESM September 1986 - Present
The Ferolie Group 1986 - Present
Skills
Team Building, Consumer Products, Account Management, Business Strategy, Marketing Strategy, New Business Development, Team Leadership, Marketing, National Accounts, Sales, Forecasting, Purchasing, Sales Operations, Income Statement, Sourcing, Marketing Management, Business Planning, Pricing, Merchandising, Inventory Management, Brand Management, Cross-functional Team..., Competitive Analysis, Management, Selling, Key Account Management, Retail, Sales Presentations, Sales Management, P&L Management, Leadership, Product Development, Key Account Development, Marketing Communications, Market Planning, Budgets, FMCG, Food, B2B, Customer Service, IRI, Start-ups, Project Planning, Market Research, Management Consulting
Education
City University of New York-Baruch College 1979 — 1981
Business, Management, Marketing, and Related Support Services
Corporate Talent Inc. November 2012 - Present
Mary Patterson January 2011 - Present
Coyote Creek Elementary PTO July 2013 - July 2014
ESM December 2010 - April 2011
WR Starkey Mortgage October 2009 - November 2010
Highlands Ranch Community Association November 2008 - August 2010
Douglas County School District September 2005 - May 2009
ICG Communications July 2003 - February 2004
Skills
Public Speaking, Event Planning, Microsoft Office, Customer Service, Microsoft Word, Research, Volunteer Management, PowerPoint, Fundraising, Microsoft Excel, Social Media, Outlook
Education
University of Northern Colorado 1998 — 2001
BA, Psychology & Sociology
Mesa State College 1997 — 1998
CableLabs August 2015 - Present
Colorado Department of Human Services January 2014 - July 2015
Ellis Bottom LIne Bookkeeping August 2013 - January 2014
Colorado Department of Revenue November 2012 - August 2013
Autotrek November 2011 - October 2012
ESM August 2009 - November 2011
Fiserv ISS May 2007 - August 2008
Automotive Avenues April 1996 - May 2007
Skills
Auditing, Process Improvement, Strategic Planning, Leadership, Business Analysis, Accounts Receivable, Financials, Coaching, Business Development, Project Accounting, Account Reconciliation, Accounting, Accounts Payable, Payroll, Microsoft Office, Customer Service
Education
Metropolitan State College of Denver 2009 — 2013
MPAcc, Accounting
Fort Lewis College 1984 — 1988
Bachelors, Biology
ENROLLMENT COACH January 2012 - Present
ESM January 2005 - January 2011
Alcam Metal Distributors, Inc January 2003 - January 2005
Center for Women's Business Advancement January 1999 - January 2001
Education
42
Diploma
University of Arizona
B.A, Creative Writing
University of Phoenix
M.A, Organizational Management
University of Phoenix, Denver campus
Master of Arts, Organizational Management (MAOM), Management
Advanced Forming Technology February 2014 - Present
Sylvan Learning Centers June 2011 - Present
Education Sales & Mkting September 2009 - June 2011
ESM September 1998 - August 2009
Skills
Higher Education, Public Speaking, Admissions, Leadership, Coaching, E-Learning, Staff Development, Teaching
Education
Art Institute of Colorado 1990 — 1993
Associate of Arts (AA), Graphic Design
Art Institute of Colorado 1983 — 1986
Associate of Arts (AA), Fashion Merchandising
Grayter Education Solutions April 2011 - Present
Inter-Intelligence Communications November 2008 - Present
Young Living Essential Oils April 2007 - Present
ESM November 1998 - October 2010
Colorado MUFON 2003 - 2007
Skills
Writing, Editing, Research, Proofreading, Creative Problem Solving, Mentoring, Customer Relations, Strategic Planning, Leadership Development, Interviewing, Interviews, Sales, Public Speaking, Customer Service, Social Networking
Education
Emporia State University 1992 — 1995
BA English, Minor in Creative Writing (magna cum laude), English
Rockhurst University 1984 — 1986
Pre-Medicine, Psychology
Protingent September 2015 - Present
Meritus Capital September 2014 - September 2015
Enscicon Corporation June 2012 - September 2014
Rocky Mountain College of Art + Design March 2011 - May 2012
Westwood College September 2010 - August 2011
C & C Lawn Aeration May 2007 - August 2011
ESM August 2009 - September 2010
Skills
Staff Development, Leadership Development, Public Speaking, Coaching, Customer Service, Microsoft Office, Team Building, Team Leadership, Customer Relations, Event Planning, Problem Solving, Process Improvement, Public Relations, Sales Management, Outlook, Recruiting, Technical Recruiting, Phone Skills, Phone Etiquette, Screening Resumes, Oil/Gas, Midstream, Downstream Oil & Gas, Downstream Processing, Energy, Mining, PowerPoint, Training, Leadership, Sales, Time Management, Telephone Skills, Oil & Gas, Engineering, Pottery, Management, Project Management
Education
AIRS 2013 — 2013
Certified Social Sourcing Recruiter
Colorado Mesa University 2005 — 2009
B.A., Public Relations and Advertising
Thornton High School
Cherry Creek School District August 2015 - Present
ESM June 2013 - Present
Education Sales Management/ESM July 2011 - Present
Everest College December 2013 - June 2014
ESM May 2011 - July 2011
Cherry Creek Schools March 2007 - June 2010
Skills
•Direct and indirect..., •Fundraising, •Marketing, Human Resources, Budget and forecasting, Data reports, Microsoft Office, Microsoft Excel, Microsoft Word, Public Speaking, Public Relations, Mentoring, Fashion, PowerPoint, inyerviewing, ADP Payroll, Recruiting, Account Reconciliation, Accounts Receivable, Account Management, Entrepreneurship, Organizational..., Goal Oriented, Program Development, Problem Solving, Leadership, Educational Leadership, pie charts, PowerSchool, CSAP, Nelson Denny Assssments, Resume Writing
Education
Harcum College
Associate of Arts and Sciences (A.A.S.), Fashion/Apparel Design
Harrisburg High School
University of Maryland University College
Bachelor's of Science, Management Studies
University of Phoenix
Doctoral, Educational Leadership and Administration, General
University of Phoenix M.B.A.
Masters, Business Administration
Colorado Christian University August 2012 - February 2015
WellPoint August 2008 - May 2010
ESM April 2005 - July 2008
Finali Corporation July 2003 - April 2005
Skills
Account Management..., Staff Management..., Microsoft Excel, Quality Assurance, Quality Assurance Review, Quality Assurance..., Customer Service, Customer Service..., Customer Service..., Commitment to Customer..., Typing, 10 Key, Microsoft Office, QuickBooks, Oracle Applications, Communication Skills, Oral & Written..., Outstanding..., Supervisory Experience, Technical Support, Enrollment Management, Public Speaking, Account Management, Coaching, Communication, Sales
Education
Colorado Christian University 2011 — 2013
Bachelor's degree, Psychology
Colorado Christian University 2008 — 2011
AA, General Studies
Colorado Community College System July 2012 - Present
US Bank December 2010 - July 2012
ESM April 2010 - December 2010
Starbucks Coffee Company February 2008 - August 2010
Skills
Recruiting, Employee Training, Interviews, Event Planning, Social Media, Coaching, Customer Service, Public Speaking, Conflict Resolution, Outlook, Leadership Development, Research, Employee Relations, PowerPoint, Organizational..., Microsoft Word, Microsoft Office, Fundraising, Microsoft Excel, Social Networking
Education
Colorado State University 2009 — 2011
Masters, Organizational Performance, Leadership, & Change
Chapman University 2005 — 2006
Bachelor of Arts, Psychology
Dan Bloomquist, Inc. April 2013 - Present
ESM September 2012 - March 2013
ESM March 2012 - August 2012
ESM August 2011 - March 2012
ESM August 2010 - August 2011
Skills
Training, Strategic Planning, Staff Development, Team Leadership, Coaching, Customer Service, Quality Assurance, Call Centers, Leadership, Employee Training, Microsoft Excel, Enrollment Management, Admissions, Coordination, Conflict Resolution, Higher Education, Organizational..., Office Management, Problem Solving, Organization Skills, Process Efficiency, Client Rapport
Education
Metropolitan State College of Denver 2005 — 2008
Bachelor of Arts (B.A.), Organizational Communication, 4.0 GPA
Douglas County School District April 2014 - Present
Cherry Creek Schools; Littleton Schools February 2008 - May 2013
ESM October 1999 - January 2006
American Airlines March 1993 - April 1999
Skills
Training, Public Speaking, Time Management, Sales, Advertising, Project Management, PowerPoint, Tutoring, Microsoft Excel, Selling, Interviews, Negotiation, Contract Negotiation, Staff Development, Teaching, Leadership Development, Coaching, Event Planning, Leadership, Instructional Design, Fundraising, Curriculum Design, Social Media Marketing, Social Networking, Team Building, Nonprofits, Research, Editing, Organizational..., Strategy, Recruiting, Social Media, Community Outreach, Conflict Resolution, Event Management, Public Relations, Higher Education, Program Development, Strategic Planning, Curriculum Development, Customer Service, Management, Marketing, Program Management, Team Leadership, Employee Relations, Workshop Facilitation, Budgets, Data Analysis, Human Resources
Education
Newark High School
Diploma, College Prep
Dickinson College
Anthropology
Tulane University
Bachelor's degree, Organizational Communication, General
The University of Dallas
Master of Business Administration (MBA), Business/Commerce, General
Douglas County Schools August 2012 - Present
Arapahoe Community College June 2010 - Present
Cherry Hills Christian School November 2002 - March 2012
Cherry Hills Preschool October 2002 - March 2012
ESM April 2011 - February 2012
American Federation of Teachers September 2010 - November 2010
Compass USA May 2009 - August 2009
Eddie Bauer July 1998 - January 2004
Eddie Bauer January 1998 - January 2004
Ridgeview Institute September 1987 - April 1998
Skills
Customer Service, Addmissions Counselor, teacher, Sales, training, Human Resources, Counseling Psychology
Education
Iowa State University
B.A, Leisure Counseling; Psychology Emphasis
RevGen November 2013 - Present
ESM November 2008 - November 2013
Skills
SharePoint, Call Centers, Crystal Reports, Data Analysis, Visio, Databases, Microsoft SQL Server, SSIS, Customer Service, Call Center, Troubleshooting, Coaching, Business Analysis, Software Documentation, Access
Education
Dakota State University 2001 — 2005
bachelor's degree in computer science, Computer Science
The Ugly Cupcake August 2011 - Present
ESM September 2010 - Present
Puma NA June 2009 - July 2010
Education
Colorado Christian University 2007 — 2009
a BA, music
Colorado Technical University March 2012 - Present
ESM May 2006 - March 2012
Education Sales Managment May 2006 - March 2012
Westwood College June 2003 - December 2005
Westwood College June 2003 - November 2004
Skills
Lead Generation, Adult Education, Executive Coaching, Public Relations, Interpersonal..., Workshops, Enrollment Management, Training, Social Networking, Retaining Customers, CampusVue, Leadership, Admissions
Education
Alverno College
Communications
University of Wisconsin-Milwaukee
Community Education
ESM December 2010 - Present
ESM January 2010 - Present
Colorado Department of Transportation May 2005 - August 2007
Education
Metropolitan State University of Denver 2006 — 2009
BS, Marketing
ESM September 2012 - Present
Musician, Pianist 1983 - Present
Education
Hastings College 1979 — 1983
Bachelor of Arts (B.A.), Piano Performance
ESM May 2011 - Present
US Bank January 2008 - February 2010
Superior Technical Resources February 2007 - May 2007
anthem BC/BS March 2005 - March 2006
Skills
Data Entry, Typing, Customer Service
Education
Community College of Aurora 2010 — 2014
Bachelors, Criminal Justice
Montebello high school 1997 — 2001
High School Diploma
Knight Refrigerated July 2012 - Present
Lincoln County Human Services May 2012 - July 2012
Redvision, Inc October 2011 - May 2012
Quicksilver Express Courier June 2011 - October 2011
ESM August 2010 - June 2011
Metro Taxi, Inc February 2010 - August 2010
U. S. Army January 1990 - January 1991
Skills
Payroll, Accounting, Training, 10 Key, General Ledger, Tax Accounting, Microsoft Excel, Microsoft Word, PowerPoint, Hospitality Management, Peachtree, QuickBooks, Customer Service, Financial Analysis, IFRS, US GAAP
Education
Keller Graduate School of Management of DeVry University 2012 — 2014
MBA, Human Resources Management/Personnel Administration, General, 3.73
DeVry University 2009 — 2012
Bachelor of Science, Business Administration; Accounting
BergerABAM April 2011 - Present
ESM July 2005 - March 2011
Skills
Microsoft Office, Project Management, Outlook, PowerPoint, Submittals, Event Planning, Contract Management, Microsoft Excel, Microsoft Word, Team Building, Customer Service, Process Scheduler
Education
Highline Community College 1980 — 1981
Business
Auburn High School 1978 — 1980
Diploma, Business, Graduated
Grayter Education Solutions March 2014 - Present
Mary Kay Idependent Consultant July 1997 - Present
Ashford University March 2012 - July 2012
ESM September 2008 - March 2012
Community First Bank 2000 - 2006
Education
Colorado State University-Pueblo
BS of Social Work
The Bess Little Day Care July 2013 - Present
Ashford University May 2011 - July 2012
ESM September 2006 - September 2010
Education
Ashford University 2007 — 2010
Bachelor of Arts (B.A.), Psychology
DeVry University 2001 — 2003
Bachelor of Arts
ESM July 2010 - November 2011
At the Beach tanning salon November 2008 - July 2010
Vetco Veterinary Assistant November 2008 - September 2009
Fred Meyers October 2007 - January 2008
Dish Network March 2006 - November 2006
Fred Meyers Cashier May 2004 - March 2005
Burger King April 2002 - January 2003
Skills
Management, Sales
Education
Front Range Community College 2011 — 2015
Cleveland Highschool 2003 — 2004
General Studies, Highschool Diploma
Rhino Staging & Event Solutions March 2013 - Present
ESM 2011 - September 2013
Skills
Singing, Music Theory, Teaching
Education
Grinnell College 2006 — 2010
Bachelor's degree, Political Science
Colorado Christian University March 2013 - Present
ESM August 2011 - March 2013
Love Culture Inc February 2010 - February 2011
Education
Colorado Christian University 2014 — 2017
Bachelor's Degree, 3.9
Southeastern Community College 2008 — 2009
ESM 2006 - 2011
Custom Home Loans February 2005 - August 2006
Education
Arapahoe Community College 1997 — 1999
Columbine High School 1991 — 1994
Sports Authority September 2013 - Present
ESM June 2012 - August 2013
Macy's May 2010 - June 2012
Macy's September 2008 - May 2010
Skills
Customer Service, Classroom, Microsoft Excel, Environmental Awareness, Fitness, Lifesciences, Microsoft Office, Organization, Sports, Tutoring, Zoology, Logistics
Education
Metropolitan State College of Denver 2012 — 2015
Licentiate degree, Secondary Education and Teaching
Colorado State University 2004 — 2008
Bachelor of Science (B.S.), Zoology/Animal Biology
TransFirst January 2015 - Present
ESM May 2012 - November 2014
National Jewish Health October 2009 - December 2011
EchoStar Corporation October 1999 - June 2008
Skills
Leadership, Management, Training, Research, Microsoft Word, PowerPoint, Sales, Microsoft Office, English, Microsoft Excel, Windows, Customer Satisfaction, Customer Service, Call Centers, Team Building, Coaching, Employee Training, Leadership Development, Staff Development, Recruiting, Process Improvement
Education
University of Colorado Denver 2007 — 2009
Bachelor of Arts (B.A.), Applied Psychology
Arapahoe Community College 2007 — 2008
Associate of Arts (AA), Psychology
Executan August 2013 - Present
ESM August 2012 - August 2013
G4S February 2011 - August 2012
Reading Town Honors Ville September 2010 - February 2011
South Metro Denver Chamber April 2009 - September 2010
Advantage Security, Inc September 2008 - September 2010
Colorado Mortgage Professionals January 2006 - September 2008
Simon Property Group November 2003 - January 2006
Education
University of Phoenix 2009 — 2011
Master of Business Administration (M.B.A.), Business Administration and Management, General
Johnson & Wales University 2008 — 2009
Bachelor's degree, Marketing/Marketing Management, General
Johnson & Wales University 2007 — 2008
Bachelor's degree, Business Administration and Management, General
Johnson & Wales University 2006 — 2007
Associate of Science (A.S.), Retailing and Retail Operations
Everest College-Aurora 2004 — 2006
Associate of Science (A.S.), Law