FAMS Company
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FAMS Employees
Silberberg Restaurants LLC June 2014 - Present
FAMS March 2013 - October 2013
Photographer @ Worldwide November 2009 - January 2013
Abercrombie & Fitch October 2007 - February 2011
Skills
Call Centers, Communication Skills, Customer Service, Customer Support, Photography, Social Media, Social Networking, Customer Satisfaction, Microsoft Office
Education
The Ohio State University 2004 — 2008
Psychology
ACMR Solutions May 2014 - October 2014
FAMS. February 2010 - February 2014
FAMS January 2009 - February 2010
REMAX Real Estate September 2005 - January 2009
FAMS April 2004 - September 2005
Nationwide Credit, Inc. October 2003 - April 2004
Nationwide Credit, Inc. April 2001 - October 2003
Nationwide Credit, Inc. December 1995 - April 2001
Nationwide Credit, Inc. May 1995 - December 1995
Skills
Process Improvement, Operations Management, Team Building, Risk Management, Call Centers, Vendor Management, Coaching, Leadership, Strategic Planning, Management, Forecasting, Analysis, Team Leadership, Training, Executive Management, Customer Service, Performance Management, Budgets
Education
Bethune-Cookman University 1990 — 1994
Bachelor's degree, Management & Marketing Emphasis
Central Pipe and Supply November 2014 - Present
American Home Sales and Lease April 2014 - November 2014
Home Smart June 2013 - April 2014
Continental Baking Company October 2012 - May 2013
Risk Management Alternatives January 2010 - September 2012
FAMS September 2009 - November 2010
Jim Ellis Automotive Dealerships May 2007 - August 2009
Credit Claims and Collections January 2001 - March 2007
Skills
Coaching, Event Planning, Public Speaking, Team Building, Strategic Planning, Beauty Industry, Account Management, Community Outreach, Leadership, Leadership Development, Marketing Strategy, Microsoft Office, Staff Development, New Business Development, Training, Management
Education
Georgia State University 1995 — 1999
Associates Degree, Business/Finance
Georgia State University 1991 — 1995
Bachelor of Arts (BA), Counseling Psychology
Atlanta Technical College 1988 — 1990
Associates degree, Business Administration and Management, General
Murphy High School 1984 — 1988
Diploma, Basic
Richard Bowers & Co. July 2015 - Present
Richard Bowers & Co. October 2014 - June 2015
Genesis Real Estate Advisers, March 2014 - September 2014
FAMS August 2012 - December 2013
Ventron Management January 2009 - August 2012
Lifestyles Realty 2003 - 2006
MAC Cosmetics 2001 - 2006
Bullock, Terrell & Mannelly 1997 - 2001
Skills
Graphics Design, Adobe Acrobat, Graphic Design, Illustrator, Adobe Acrobat Pro X, Marketing, Social Media Marketing, Office 2010, Budgets, Real Estate, Mac and PC platforms, MS Office 2010, Adobe Illustrator, Sales, Adobe Photoshop, Font Management, Teamwork, Server/FTP Management, QuickBooks Pro, Executive Calendar..., Managing Meetings, Expense Reporting, Special Projects, Vendor Invoicing &..., Property Management, Photoshop, Contract Negotiation, Customer Service, Microsoft Office, Microsoft Word, Negotiation
Education
Mercer University 1997 — 1999
BS, Management Information Systems
Medtronic July 2015 - Present
Tucker Recreation Ctr November 2013 - Present
CHASE Professionals July 2014 - May 2015
Corporate Payroll Services July 2013 - July 2014
YC Events June 2012 - July 2014
FAMS February 2010 - June 2013
Suburban Custom Awards October 2009 - January 2010
Hampton Inn & Suites June 2005 - October 2009
Georgia College August 2007 - December 2008
Skills
Event Planning, Customer Service, Marketing, Leadership, Telephone Skills, Meeting Planning, Sales, Public Speaking, Coordinating Special..., Customer Retention, Cold Calling, Accounts Receivable, Call Center, Microsoft Word, Data Entry, PowerPoint, Recruiting, Hospitality, Coaching, Financial Services, CRM, Training, Outlook, Social Networking, Event Management, Fundraising, Leadership Development, Marketing Communications, Payroll, Customer Satisfaction, Time Management, Team Leadership, Microsoft Excel, Microsoft Office, Market Research, Retail, Critical Thinking, Teamwork, Team Building, Merchandising, Team-oriented, Peachtree, Office Management, Invoicing, Office Administration
Education
Georgia College and State University 2004 — 2008
Bachelor’s Degree, Marketing
Mainbrew Beer & Wine 2012 - Present
Point Blank Distributing 2013 - 2014
Genesis Financial Solutions 2010 - 2013
FAMS October 2009 - October 2010
Skills
Microsoft Excel, Workflow Management, Microsoft Word, Access, Outlook, PowerPoint, Lotus Notes, SQL, Reading, Writing, Communication, Workforce Management, Reporting & Analysis, Microsoft SQL Server, Stand-up Comedy, Purchasing, Web Content Management
Education
Portland State University 2003 — 2007
Bachelor of Arts (BA), Communication and Media Studies
BLACK HORSE MOTEL, LLC June 2010 - Present
Session Cellist June 2011 - Present
Longwood Gardens June 2012 - June 2013
FAMS May 2010 - June 2012
Cafe Intermezzo March 2007 - July 2009
greens and beans January 2006 - April 2007
Skills
Singing, Songwriting, Music, Cello, Composition, Band, Piano, Bass, Rock, Guitar, Recording, Folk, Banjo, Film Scoring, Audio Engineering, Lighting, Mandolin, Flute, Conflict Management, Conflict Resolution, Mediation, Security, Security Clearance, Explosives Detection, ViPR, Program Development, Program Management, Cooking, Nutrition, Customer Service, Fleet Management, Music Education, Music Production, Studio Recording, Music Industry, Theatre, Sound Design, Video Editing, Bands, Rock Music, Organizational..., Office Administration, Organization Skills
Education
Temple University 2015 — 2017
Bachelor’s Degree, Neuroscience: Behavioral Health and Plasticity
Delaware County Community College 2012 — 2014
Associate's Degree, Math and Science, 3.8
Ithaca College 1997 — 1999
Huntington National Bank June 2014 - Present
JPMorgan Chase April 2010 - March 2014
FAMS July 2008 - February 2010
Skills
Credit, Dialers, Customer Service, Management, Leadership, Sales, Strategic Planning, Account Management, Microsoft Excel, Recruiting, Team Building, Microsoft Office, Operations Management, Program Management, Employee Relations
Education
Marshall University 2005 — 2007
Degree not completed, Computer Science
Columbus Mifflin 2004 — 2005
H.S Diploma acquired
Shellpoint Mortgage Servicing April 2015 - Present
Concentrix July 2014 - April 2015
JPMorgan Chase October 2011 - June 2013
The United Way of The Coastal Empire October 2008 - January 2010
FAMS February 2005 - July 2006
FAMS February 2005 - July 2006
Citigroup May 2002 - January 2004
Citi January 2000 - January 2002
Bank of America September 1996 - July 2000
Skills
Leadership, Software Documentation, Call Center, Call Centers, Training, Customer Satisfaction, Management, Customer Service, Credit, Microsoft Excel, Team Building, Marketing, Loss Mitigation, Short Sales, Deed in Lieu, Mortgage Servicing, Microsoft Word, Budgets, Vendor Management, Outlook, Customer Experience, Negotiation, Loans, Team Management, Coaching, Risk Management, Finance, Financial Services, Banking, Insurance, Credit Cards, Analysis, Process Improvement, Business Analysis, Employee Benefits, Mortgage Lending
Education
Florence-Darlington Technical College 2013 — 2014
University of North Carolina at Greensboro 1994 — 1996
Southern Pines Elementary
FAMS Business AssociateIJSM SolutionJanuary 2015 - Present
Skills
Customer Service, Marketing, Microsoft Office, Management, Sales
Education
Southwestern Illinois College 2005 — 2006
Basic Computer Skills
State Farm 2014 - Present
FAMS March 2011 - August 2011
Elite Manufacturing January 2009 - January 2011
The Home Depot January 2005 - January 2009
Home Depot 2005 - 2009
INGENICO – US January 2000 - January 2004
Ingenico 2000 - 2004
Skills
Microsoft Office, Customer Service, Microsoft Excel, Financial Analysis, Strategic Planning, Banking, Risk Management, Business Analysis, Microsoft Word, Project Management, PowerPoint, Investments, Business Strategy, Change Management, Financial Modeling, Budgets, Forecasting, Public Speaking
Education
American InterContinental University 2008 — 2012
Master of Business Administration (M.B.A.), Finance, General
American InterContinental University 2010 — 2012
Bachelor's degree, Industrial and Organizational Psychology
American InterContinental University
Bachelors of Business Administration, Organizational Psychology
Cheonggang Academy
Masters of Business Administration, Finance
Miami University March 2015 - Present
Premiere Credit of North America September 2013 - May 2014
Premiere Credit of North America August 2010 - August 2013
FAMS May 2003 - February 2010
MAY Company May 1998 - May 2003
Skills
Business Analysis, Customer Service, Risk Management, Financial Modeling, Project Management, Change Management, Microsoft Excel, Strategic Planning, Business Strategy, Microsoft Office, Process Improvement, Management, Leadership, Customer Satisfaction, Call Centers, Team Building, Credit, Operations Management, Accounts Receivable, Negotiation, Executive Management, Budgets
Education
UMSL 1992 — 1993
University of Missouri-Saint Louis
Coyote Logistics September 2014 - Present
FAMS July 2013 - July 2014
CONVERGYS, INC February 2009 - July 2013
Skills
Call Center, Customer Service, BPO, Call Centers, Customer Satisfaction, Workforce Management, IEX, Service Delivery, Management, Process Improvement, Loans, Coaching, Analysis, Customer Experience, Outlook, Strategy, Leadership, Training, Team Building, Microsoft Excel, Recruiting, Contact Centers, Customer Retention, Vendor Management
Education
Metrowide Networking Institute 2001 — 2001
Certificate, Computer Systems Networking and Telecommunications
Daytona Beach Community College 1993 — 1994
n/a, Finance, General
FAMS October 2014 - January 2015
AKDO February 2014 - October 2014
YP Holdings, formerly AT&T Advertising Solutions January 2011 - August 2013
AT&T Advertising Solutions January 2005 - January 2011
AT&T Advertising & Publishing November 2001 - December 2004
BellSouth Advertising & Publishing April 2001 - November 2001
BellSouth Advertising & Publishing October 1995 - March 2001
Skills
Process Improvement, Customer Retention, Management, Call Center, Sales Management, Sales Operations, Leadership, SEM, Lead Generation, Recruiting, Business, Salesforce.com, Networking, Mergers, Social Networking, Sales, Customer Service, Direct Sales, Call Centers, Change Management, Training, Strategy, Building Relationships, Advertising, Account Management, Consulting, Cold Calling, Human Resources, Leadership Development, Visio, Microsoft Word, Digital Marketing, Risk Management, Email Marketing, Team Management, Online Advertising, Advertising Sales, Public Speaking, Access, SEO, Telecommunications, Selling, Cross-functional Team..., Vendor Relationships, Negotiation, Marketing, PowerPoint, Project Planning, Sales Presentations, Business Planning
Education
Irvine Valley College 1989 — 1990
General
Men's Wearhouse January 2015 - Present
FAMS September 2014 - December 2014
RDI Corporation July 2014 - September 2014
DEFENDER Direct September 2011 - 2014
VF Corporation March 2013 - June 2013
Dish Network March 2013 - June 2013
Lowe's Home Improvement March 2011 - August 2011
Ralph Lauren August 2009 - August 2010
Macy's August 2008 - December 2008
Gap Inc. December 2007 - March 2008
Skills
Sales, Retail, Customer Service, Direct Sales, Visual Merchandising, Call Centers, Microsoft Word, PowerPoint, Data Entry, Inside Sales, Merchandising, Inventory Management, Sales Process, Customer Experience, Sales Presentations, Retail Sales, Apparel, Fashion, B2B, Cashiering, Teamwork, Inventory Control, Planograms, Product Knowledge, POS, Telephone Skills, Styling
Education
The Art Institute of Ohio-Cincinnati 2006 — 2008
Fashion Merchandising
The University of Akron 2005 — 2006
Fashion Merchandising
FAMS July 2014 - Present
Integrity Solution Services, Inc. August 2013 - June 2014
Integrity Solution Services, Inc. November 2012 - August 2013
Integrity Solution Services, Inc. March 2012 - November 2012
Skills
Call Centers, Workforce Management, Customer Satisfaction, Training, Operations Management, Performance Management, Team Building, Process Improvement, Management, Customer Experience, Team Leadership, Coaching, Time Management, Customer Service, Employee Relations, Leadership, Microsoft Excel, Human Resources, Microsoft Word, Strategic Planning, PowerPoint, Sales, Outlook, Budgets, Employee Training
Education
Ashford University 2012 — 2016
Bachelor's degree, Organizational Communication, General
Koolhot Records CollectorFAMS2009 - 2011
FAMS 2009 - 2011
Skills
Music, Music Industry, Music Production, Customer Service, Social Media, Entertainment, Microsoft Office, Event Management, Recording, Songwriting, Composition, Event Planning, Management, Microsoft Excel, Marketing, Social Media Marketing, Singing, Project Management, Studio Recording, Audio Engineering, Access, Call Centers, Training, Finance, Social Networking, Leadership, Risk Management
Education
DeVry University 2010 — 2013
Electronics & Computer Technology
westlake high
Kelly Services January 2014 - October 2014
Medix Staffing Solutions March 2012 - August 2013
Bank of America August 2006 - May 2011
FAMS July 2004 - August 2006
Skills
Healthcare, Hospitals, Medical Terminology, BLS, EMR, HIPAA, Healthcare Information..., Medical Records, Customer Service, Outlook, Microsoft Word
Education
Colorado Technical University-Online 2010 — 2013
Associate's degree, Health Services Administration
Consulting January 2013 - Present
Hollander Law Offices March 2008 - December 2010
FAMS October 2004 - March 2008
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, HTML, Public Speaking, Budgets, Strategic Planning, Negotiation, Editing, Employee Relations
Education
Lindenwood University 2000 — 2004
Human Resources Management, Human Resources Management/Personnel Administration, General, 4.0
FAMS 2000 - 2008
IMM 2000 - 2003
Education
Lincoln University 1999 — 2003
BACHELORS, BUSINESS
Chester High School 1995 — 1999
diploma, computer science
Toyota Boshoku America December 2014 - Present
FAMS June 2013 - October 2014
Modis February 2013 - May 2013
Zwicker & Associates, P.C. April 2011 - January 2013
Jedson Engineering September 2010 - February 2011
Clear Choice Cleaning Solutions November 2008 - March 2010
ACF Mortgage, LLC August 2003 - January 2008
CDI Engineering February 2002 - August 2003
Target Solutions Incorporated February 2001 - February 2002
Key Personnel June 2000 - January 2001
Skills
Recruiting, HR, Payroll, Sales, Performance Appraisal, Program Management, Technical Recruiting, ADP Payroll, Customer Service, Human Resources, Event Management, Benefits Negotiation, Interviews, Contract Recruitment, Temporary Placement, Team Building, Resume Writing, HR Policies, Employee Benefits, Employee Relations, Business Development, Sourcing, Talent Management, Training, Applicant Tracking..., Onboarding, Temporary Staffing, PeopleSoft, Vendor Management, Hiring, Process Scheduler, Management, Cold Calling, New Business Development, Talent Acquisition, Executive Search, Personnel Management, Networking, Finance, Marketing, Internet Recruiting, HRIS, Leadership, College Recruiting, Accounts Receivable, Performance Management, Employment Law, Screening, Employee Training, Staffing Services
Education
Northern Kentucky University 1994 — 1995
Business Management, Business
Sinclair Community College 1993 — 1994
Computer Science
Vital Solutions, Inc. March 2014 - November 2014
NCO Financial Systems January 2005 - March 2013
FAMS February 2000 - June 2004
Nationwide Credit, Inc. March 1998 - January 2000
Nationwide Credit, Inc. December 1993 - March 1998
Ingram and Associates January 1990 - December 1993
Skills
Operations Management, Financial Services, Team Building, Skip Tracing, Financial Analysis, Workforce Management, Leadership, Portfolio Management, Strategic Planning, Forecasting, Accounts Receivable, Team Leadership, Budgets, Training, Change Management, Performance Management, Coaching, P, Business Analysis, Call Center Development, Cross-functional Team..., Business Process..., Management, Higher Education, Executive Management, Sales, Call Centers, Program Management, Risk Management, Vendor Management, Process Improvement, Recruiting, Outsourcing, Credit Cards, Time Management, Start-ups, Banking
Education
Tuskegee University
Bachelor of Science (B.S.), Business Administration
Supreme Staffing Services August 2010 - Present
FAMS October 2009 - January 2010
AlliedBarton Security Services April 2008 - August 2009
CVS Caremark Corporation November 2005 - February 2008
Skills
Security, Microsoft Office, Customer Service, Sales, Microsoft Excel, Microsoft Word, PowerPoint, Business Analysis, Private Investigations, Event Planning, Social Networking, Strategic Planning, Social Media, Social Media Marketing, Public Speaking, Project Management, Fundraising, Event Management, Market Research, Leadership Development, Data Analysis, Marketing Strategy, Acting
Education
Georgia State University 2008 — 2011
Bachelor, Psychology, Criminal Justice
Enertech Global, LLC April 2014 - Present
Kellwood Company May 2012 - April 2014
Brown Shoe Company June 2009 - May 2012
Nevco February 2006 - February 2009
Sara Lee Foods March 2004 - February 2006
FAMS December 2001 - March 2004
Skills
Customer Service, Credit, SAP, Accounts Receivable, National Accounts, Microsoft Office, Outlook, Process Improvement, Financial Reporting, JD Edwards, Microsoft Word, Claims Management, Claims Resolution, Sales Operations, Networking, CRM, Microsoft Excel, Invoicing, Accounting, Account Reconciliation, Accounts Payable, Bank Reconciliation, General Ledger, Organization, Credit Risk, Inventory Management, Forecasting
Education
Eastern Illinois University 1993 — 1997
BA
Genuine Parts Company 2015 - Present
The Weather Channel 2013 - 2015
Scientific Games 2011 - 2013
Recall 2008 - 2011
FAMS 2007 - 2008
Cox Communications 2001 - 2006
Wells Fargo 1999 - 2001
Bank of America 1994 - 1999
Skills
Training, Call Centers, Management, Recruiting, Software Documentation, Performance Management, Employee Training, Leadership, Project Management, Troubleshooting, Customer Satisfaction, Customer Service, Business Process, Quality Assurance, Human Resources, Operations Management, Telecommunications, Team Building, Coaching, Vendor Management, Budgets, Process Improvement, SDLC, Analysis, Networking, Business Process..., Interviews, Sales, Project Planning, Disaster Recovery, Security, Team Leadership, CRM, Technical Support, Policy, Cross-functional Team..., Change Management, Account Management, Negotiation, Rigor, Keynote, Zabbix, Cacti, Amazon Web Services..., Dalet, Brightcove, Problem Management, Remedyforce
Education
DeVry University
Bachelors of Science, Technical Management
Norfolk State University
Technical Management
NCO Financial Systems May 2010 - Present
FAMS April 2008 - January 2010
Skills
Quality Center, Credit, Training, Finance, Accounting, Software Documentation, Business Analysis, Analysis, Loss Mitigation, Loans, Mortgage Lending, Credit Analysis, Credit Risk, Financial Services, User Acceptance Testing, Risk Management, SDLC
Education
South Carolina State University 1995 — 1997
candidate, Business Administration and Management, General
Georgia Perimeter College
Business Administration and Management, General
FAMS 2014 - 2015
FAMS 2014 - 2015
FAMS 2014 - 2015
FAMS 2014 - 2015
Servigistics, Inc March 2010 - October 2012
Etrade Financial June 2008 - October 2009
Imerys March 2006 - June 2008
Various temp agencies March 2002 - March 2006
Quest Diagnostics April 2000 - August 2001
Hudson United Bank November 1997 - April 2000
Skills
General Ledger, Accounting, ADP Payroll, HRIS, Human Resources, Ceridian, FMLA, Journal Entries, Management, Account Reconciliation, Process Improvement, Benefits Administration, Payroll Processing, PeopleSoft, Payroll
Education
Georgia Perimeter College 2002 — 2002
CPP study classes, Adult and Continuing Education and Teaching
Computer Learning Center 1996 — 1996
Certification, Microcomputer Business Systems
Clearleap February 2015 - Present
Clearleap April 2014 - February 2015
Coxe Curry & Associates September 2013 - April 2014
FAMS July 2012 - September 2013
Financial Asset Management Systems December 2010 - July 2012
Sandler Seating January 2009 - December 2010
Mason Murer Fine Art March 2006 - August 2008
Skills
Project Management, Project Implementation, Policies & Procedures..., Facilities Management, Process Improvement, Workflow Management, Construction Management, Event Management, Training, Proposal Writing, Outlook, Organizational Charts, Research
Education
University of Florida 1996 — 2000
BFA, Printmaking
FAMS May 2002 - Present
Skills
Budgets, Coaching, Leadership, Microsoft Office, Process Improvement, Program Management, Public Speaking, Strategic Planning, Team Building, Training, Customer Service, Government, Operations Management, Community Outreach, Leadership Development, Policy
Education
Bellevue University
M.S., Security Management
Warner University
B.A., Organizational Management
Celulosa Arauco June 2006 - Present
FAMS 2001 - 2004
Education
Georgia State University 2002 — 2004
English
Medical West June 2014 - Present
Kramer & Frank, P.C. June 2013 - June 2014
Conifer Health Solutions October 2011 - September 2012
McKesson Health Solutions February 2009 - July 2011
FAMS August 2005 - February 2009
Express Scripts August 2002 - April 2005
Community Educational Federal Credit Union July 2001 - August 2002
Skills
Sales Operations, Healthcare, HIPAA, Process Improvement
Education
Fontbonne University 2015 — 2017
Bachelor, Business Administration
Lewis and Clark Community College 1999 — 2001
Associate
East Alton - Wood River CHS 1994 — 1999
High School
FAMS August 2014 - Present
Liberty Mutual Insurance June 2006 - October 2013
Onity April 2005 - June 2006
MAPICS August 2004 - April 2005
InterContinental Hotels Group July 2000 - August 2004
Skills
Project Management, Organizational Structure, Management, Event Management, Event Planning, Employee Training, Training Delivery, Development Of Employees, Employee Relations, Employee Engagement, Needs Analysis, Recruiting, Staffing Coordination, Staffing Analysis, Program Management, Benefits Administration, Staff Retention, Retention Strategies, College Recruiting, Talent Acquisition, Talent Management, Communication Skills, Building Relationships
Education
Reinhardt College 2001 — 2003
Bachelor of Arts (BA), Communication, General
St louis County March 2015 - Present
St louis County October 2012 - Present
FAMS October 2011 - September 2012
International school of Panama August 2009 - August 2010
Skills
Microsoft Office, PowerPoint, Public Speaking, Management, Microsoft Word, Teamwork
Education
Lindenwood University 2010 — 2011
Master of Business Administration (MBA), Business Administration and Management, General
Universidad Interamericana de Panamá 2006 — 2009
Bachelor's degree, Psychology
Humana Specialty Pharmacy September 2015 - Present
Humana Specialty Pharmacy September 2013 - September 2015
FAMS February 2013 - September 2013
Skills
Collections, Medicare/Medicaid..., Insurance, Claims Management, Claims Resolution, Accounts Receivable, Microsoft Office, Customer Service, HIPAA, Invoicing, FDCPA, Healthcare, Medicare Part D, Health Insurance
Education
Miami University
Bachelor's degree, Healthcare Administration and Community Health Perspectives
FAMS 2009 - 2014
NCO Group October 2005 - October 2009
Skills
Financial Services, Risk Management, Customer Service, Financial Analysis, Leadership, Credit
Education
DeVry University 2014 — 2018
Bachelor's degree, Computer Engineering