NCO Group
Industry: Company
DescriptionNCO Group, Inc., based in Horsham, Pennsylvania, United States, is a business process outsourcing company and collection agency that provides accounts receivable management, customer relationship management and back office solutions for its clients. Headquarters: Pennsylvania, United States CEO: Ronald A Rittenmeyer (21 Mar 2011–) Founded: 1926 Number of locations: Over 100 globally Subsidiaries: NCO Group International Inc, Parent organization: Alorica
NCO Group List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at NCO Group. You can filter them based on skills, years of employment, job, education, department, and prior employment.
NCO Group Salaries. You can even request information on how much does NCO Group pay if you want to. Learn about salaries, pros and cons of working for NCO Group directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
922 NCO Group employees in database. Find out everything there's to know about NCO Group employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
NCO Group Employees
Employee
Years
Job
Industry
Edward Jenner Perez Edward Jenner Perez's NCO Group Experience May 2012 - November 2012
Job IT Recruitment Specialist at Trident Consulting
Industry Information Technology and Services
Experience
Trident Consulting Inc June 2014 - Present
Sysgen January 2014 - June 2014
Innovative Systems Group December 2012 - February 2014
NCO Group May 2012 - November 2012
Alexander Mann Solutions October 2011 - April 2012
RCG Global Services March 2011 - September 2011
SkillStorm February 2010 - February 2011
Skills
Technical Recruiting, Strategic Sourcing, Interviewing Skills, Motivational..., New Business Development, Sales Leads, IT Recruitment
Education
ICCT Colleges - Cainta 2000 — 2004
Bachelor of Business Administration (B.B.A.), Legal Studies, General
Trident Consulting Inc June 2014 - Present
Sysgen January 2014 - June 2014
Innovative Systems Group December 2012 - February 2014
NCO Group May 2012 - November 2012
Alexander Mann Solutions October 2011 - April 2012
RCG Global Services March 2011 - September 2011
SkillStorm February 2010 - February 2011
Skills
Technical Recruiting, Strategic Sourcing, Interviewing Skills, Motivational..., New Business Development, Sales Leads, IT Recruitment
Education
ICCT Colleges - Cainta 2000 — 2004
Bachelor of Business Administration (B.B.A.), Legal Studies, General
Krishna Phifer MS, CCP, LP Krishna Phifer MS, CCP, LP's NCO Group Experience June 2011 - August 2011
Job Perfusionist at Johns Hopkins Hospital
Industry Hospital & Health Care
Experience
Johns Hopkins Hospital August 2015 - Present
Specialty Care June 2013 - Present
Loyola University Medical Center February 2013 - May 2013
Rush University Medical Center September 2011 - May 2013
Children's Hospital & Medical Center - Omaha October 2012 - January 2013
Indiana University Health July 2012 - October 2012
NCO Group June 2011 - August 2011
Odyssey Healthcare June 2007 - May 2010
Skills
Microsoft Office, Fax Server, Scanners, Photoshop, Health, Clinical Research, Critical Care, ECMO, Healthcare, Healthcare Management, Hospitals, IABP, Medicine, Pediatrics, Surgery
Education
Rush University 2011 — 2013
Master's degree, Cardiovascular Perfusion Technology
Bethel College-North Newton 2007 — 2011
Bachelor of Arts (B.A.), Biology/Biological Sciences, General, minor in Chemistry, 3.0
Johns Hopkins Hospital August 2015 - Present
Specialty Care June 2013 - Present
Loyola University Medical Center February 2013 - May 2013
Rush University Medical Center September 2011 - May 2013
Children's Hospital & Medical Center - Omaha October 2012 - January 2013
Indiana University Health July 2012 - October 2012
NCO Group June 2011 - August 2011
Odyssey Healthcare June 2007 - May 2010
Skills
Microsoft Office, Fax Server, Scanners, Photoshop, Health, Clinical Research, Critical Care, ECMO, Healthcare, Healthcare Management, Hospitals, IABP, Medicine, Pediatrics, Surgery
Education
Rush University 2011 — 2013
Master's degree, Cardiovascular Perfusion Technology
Bethel College-North Newton 2007 — 2011
Bachelor of Arts (B.A.), Biology/Biological Sciences, General, minor in Chemistry, 3.0
Kelly Welchoff Kelly Welchoff's NCO Group Experience February 2006 - May 2009
Job Tax Accountant
Industry Accounting
Experience
NCO Group February 2006 - May 2009
United Refrigeration Inc. December 2003 - January 2006
Pritchard, Bieler, Gruver & Willison, P.C., CPAs September 2001 - May 2003
Pearl S. Buck International 1999 - 2001
Skills
Tax, Corporate Tax, Tax Research
Education
Alvernia College 1995 — 1999
BA, Accounting
Villanova University School of Law
Masters, Taxation
NCO Group February 2006 - May 2009
United Refrigeration Inc. December 2003 - January 2006
Pritchard, Bieler, Gruver & Willison, P.C., CPAs September 2001 - May 2003
Pearl S. Buck International 1999 - 2001
Skills
Tax, Corporate Tax, Tax Research
Education
Alvernia College 1995 — 1999
BA, Accounting
Villanova University School of Law
Masters, Taxation
Kathleen Elmore Kathleen Elmore's NCO Group Experience 2002 - 2004
Job at IBM Global Business Services
Industry Computer Software
Experience
IBM Global Business Services August 2010 - Present
BearingPoint 2006 - 2009
Pulte Homes 2005 - 2006
Pulte Mortgage 2004 - 2005
NCO Group 2002 - 2004
Peace Software 2001 - 2002
TRIRIGA 2000 - 2001
HomeSpace 1998 - 2000
Skills
Change Management, Management, Project Planning, Organizational Design, Business Process, Business Process..., CRM, Employee Training, Training, Program Management, Project Management, MS Project, PMO, Business Analysis, Process Engineering, Coaching, Process Improvement, Organizational..., IT Strategy, Leadership, Leadership Development, Project Portfolio..., Analysis
Education
Ashford University 2009 — 2010
Master's
Technical ManagementAthens State University
Bachelor of Science
University of Alabama in Huntsville
IBM Global Business Services August 2010 - Present
BearingPoint 2006 - 2009
Pulte Homes 2005 - 2006
Pulte Mortgage 2004 - 2005
NCO Group 2002 - 2004
Peace Software 2001 - 2002
TRIRIGA 2000 - 2001
HomeSpace 1998 - 2000
Skills
Change Management, Management, Project Planning, Organizational Design, Business Process, Business Process..., CRM, Employee Training, Training, Program Management, Project Management, MS Project, PMO, Business Analysis, Process Engineering, Coaching, Process Improvement, Organizational..., IT Strategy, Leadership, Leadership Development, Project Portfolio..., Analysis
Education
Ashford University 2009 — 2010
Master's
Technical ManagementAthens State University
Bachelor of Science
University of Alabama in Huntsville
Kelley King Kelley King's NCO Group Experience January 2005 - December 2006
Job Interactive Multimedia Developer and Marketing
Industry Marketing and Advertising
Experience
Life of Pie October 2013 - October 2013
Canadian Physiotherapy Association June 2011 - August 2011
The Corporate Centre (TCC Canada) June 2010 - August 2010
Canadian Mortgage and Housing Company (CMHC) December 2009 - January 2010
EnCharge Inc November 2009 - November 2009
Match International October 2009 - November 2009
United Way Centraide Ottawa April 2009 - May 2009
Ascentify Learning Media (a.k.a. neuroLanguage) June 2008 - July 2008
NCO Group January 2005 - December 2006
Skills
Facebook, Relationship-builder..., adapts easily to change, strong multitasking..., exellent communicator, XHTML. CSS, Adobe Dreamweaver, Microsoft Office 2010, Adobe After Effects, Adobe Premiere Pro CS3, Adobe Audition, Sony Acid, Adobe Photoshop CS3, Adobe Illustrator CS3, Adobe Flash CS3, progressive multimedia..., great eye for detail, time management, dependable team player, Time Management, Photoshop, Flash, Great eye for detail, Office 2010, After Effects, Premiere, Dependable Team Player, Illustrator, Acid Pro, Advertising, Microsoft Office, Social Media, PowerPoint, Social Media Marketing, Customer Service, Market Research, Teamwork
Education
Algonquin College of Applied Arts and Technology 2011 — 2013
Diploma, Business Marketing
Algonquin College of Applied Arts and Technology 2007 — 2009
Diploma, Interactive Multimedia Developer
St. Basil Secondary, Sault Ste Marie ON. 1999 — 2003
High School Diploma
Life of Pie October 2013 - October 2013
Canadian Physiotherapy Association June 2011 - August 2011
The Corporate Centre (TCC Canada) June 2010 - August 2010
Canadian Mortgage and Housing Company (CMHC) December 2009 - January 2010
EnCharge Inc November 2009 - November 2009
Match International October 2009 - November 2009
United Way Centraide Ottawa April 2009 - May 2009
Ascentify Learning Media (a.k.a. neuroLanguage) June 2008 - July 2008
NCO Group January 2005 - December 2006
Skills
Facebook, Relationship-builder..., adapts easily to change, strong multitasking..., exellent communicator, XHTML. CSS, Adobe Dreamweaver, Microsoft Office 2010, Adobe After Effects, Adobe Premiere Pro CS3, Adobe Audition, Sony Acid, Adobe Photoshop CS3, Adobe Illustrator CS3, Adobe Flash CS3, progressive multimedia..., great eye for detail, time management, dependable team player, Time Management, Photoshop, Flash, Great eye for detail, Office 2010, After Effects, Premiere, Dependable Team Player, Illustrator, Acid Pro, Advertising, Microsoft Office, Social Media, PowerPoint, Social Media Marketing, Customer Service, Market Research, Teamwork
Education
Algonquin College of Applied Arts and Technology 2011 — 2013
Diploma, Business Marketing
Algonquin College of Applied Arts and Technology 2007 — 2009
Diploma, Interactive Multimedia Developer
St. Basil Secondary, Sault Ste Marie ON. 1999 — 2003
High School Diploma
Alicia Hernandez Alicia Hernandez's NCO Group Experience 2002 - 2008
Job Assistant to Vice President at Safety Services Company
Industry Oil & Energy
Experience
Safety Services Company January 2015 - Present
Safety Services Company April 2011 - Present
Destiny Christian Church January 2007 - September 2013
Tritium Card Services April 2010 - April 2011
Tritium Card Services February 2008 - April 2010
NCO Group 2002 - 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Editing, Strategic Planning, Negotiation, Java, Safety, Safety Management..., Construction Safety, Process Safety, Fire Safety, Industrial Safety, Sales Management, Salesforce.com, Sales Operations, Audio Editing, Professional Audio, Visual Effects, Information Technology, Audio Visual System..., Directing, Switchboard Operator, Video Camera, Camera Calibration, Camera Skills, Collections, Occupational Health, Coaching, Risk Assessment, Safety Training, EHS, Team Building, Supervisory Skills, Team Leadership, Sales, Cold Calling, Customer Satisfaction, Gas
Education
Arizona Western College 2001 — 2003
Kofa High School 1998 — 2002
Safety Services Company January 2015 - Present
Safety Services Company April 2011 - Present
Destiny Christian Church January 2007 - September 2013
Tritium Card Services April 2010 - April 2011
Tritium Card Services February 2008 - April 2010
NCO Group 2002 - 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Editing, Strategic Planning, Negotiation, Java, Safety, Safety Management..., Construction Safety, Process Safety, Fire Safety, Industrial Safety, Sales Management, Salesforce.com, Sales Operations, Audio Editing, Professional Audio, Visual Effects, Information Technology, Audio Visual System..., Directing, Switchboard Operator, Video Camera, Camera Calibration, Camera Skills, Collections, Occupational Health, Coaching, Risk Assessment, Safety Training, EHS, Team Building, Supervisory Skills, Team Leadership, Sales, Cold Calling, Customer Satisfaction, Gas
Education
Arizona Western College 2001 — 2003
Kofa High School 1998 — 2002
Hal King Hal King's NCO Group Experience August 2011 - October 2014
Job Support Specialist Pursuing Career in IT
Industry Information Technology and Services
Experience
United States Postal Service October 2014 - January 2015
NCO Group August 2011 - October 2014
UPS July 2007 - August 2011
Skills
Photoshop, Concept Design, 3D Studio Max, Modeling, Game Design, Animation, iOS
Education
Brown College 2007 — 2010
BS, Game Design
United States Postal Service October 2014 - January 2015
NCO Group August 2011 - October 2014
UPS July 2007 - August 2011
Skills
Photoshop, Concept Design, 3D Studio Max, Modeling, Game Design, Animation, iOS
Education
Brown College 2007 — 2010
BS, Game Design
Lashunda Brown Lashunda Brown's NCO Group Experience August 2004 - June 2009
Job ADPE Technician at Vectrus
Industry Information Technology and Services
Experience
Vectrus February 2015 - Present
Sykes December 2014 - February 2015
TeleTech October 2014 - February 2015
Information Innovators Inc. (Triple-i) September 2014 - November 2014
Indus Corporation September 2010 - September 2014
Hewlett-Packard June 2009 - August 2010
NCO Group August 2004 - June 2009
US Army 2000 - 2004
Skills
Security Clearance, Information Assurance, DoD, Security+, Security, Program Management, Military, Government, Army, Network Security, SharePoint, Active Directory, Troubleshooting, Project Management, Windows 7, Team Leadership, System Administration, Help Desk Support, CompTIA Security+, Hardware, Software Installation, Technical Support, BMC Remedy, Microsoft Office, Microsoft Exchange
Education
University of Phoenix 2012 — 2013
Master of Health Administration, Health/Health Care Administration/Management
Athens State University 2005 — 2006
Bachelor of Business Administration (BBA), Business Administration and Management, General
George C Wallace State Community College-Selma 2004 — 2005
Associate's degree, Business Administration and Management, General
Southside High School 1995 — 1999
Diploma, General Studies
Vectrus February 2015 - Present
Sykes December 2014 - February 2015
TeleTech October 2014 - February 2015
Information Innovators Inc. (Triple-i) September 2014 - November 2014
Indus Corporation September 2010 - September 2014
Hewlett-Packard June 2009 - August 2010
NCO Group August 2004 - June 2009
US Army 2000 - 2004
Skills
Security Clearance, Information Assurance, DoD, Security+, Security, Program Management, Military, Government, Army, Network Security, SharePoint, Active Directory, Troubleshooting, Project Management, Windows 7, Team Leadership, System Administration, Help Desk Support, CompTIA Security+, Hardware, Software Installation, Technical Support, BMC Remedy, Microsoft Office, Microsoft Exchange
Education
University of Phoenix 2012 — 2013
Master of Health Administration, Health/Health Care Administration/Management
Athens State University 2005 — 2006
Bachelor of Business Administration (BBA), Business Administration and Management, General
George C Wallace State Community College-Selma 2004 — 2005
Associate's degree, Business Administration and Management, General
Southside High School 1995 — 1999
Diploma, General Studies
Kristina Phillips Kristina Phillips's NCO Group Experience May 2014 - September 2014
Job Evening Reception Host/ Guest Services Agent/ Night Auditor at Hampton
Industry Hospitality
Experience
Hampton September 2014 - Present
NCO Group May 2014 - September 2014
Ashland University Office of Information Technology August 2010 - May 2014
Directions Credit Union May 2013 - August 2013
Dairy Queen July 2008 - July 2010
Golden Corral June 2008 - August 2008
Taco Bell January 2008 - June 2008
Skills
Computers, Organization, Customer Service, Communication, Microsoft Office, Interpersonal Skill, Event Planning, Troubleshooting, Teamwork, Microsoft Word, Typing, Microsoft Excel, Telephone Skills, Training, Editing, Access, Higher Education, Public Speaking, Leadership, PowerPoint, Time Management
Education
American Public University System 2014 — 2016
Master of Business Administration (M.B.A.), Homeland Security Resource Allocation
Ashland University 2010 — 2014
Bachelor of Science (B.S.), Hospitality Administration/Management, 3.5
Hampton September 2014 - Present
NCO Group May 2014 - September 2014
Ashland University Office of Information Technology August 2010 - May 2014
Directions Credit Union May 2013 - August 2013
Dairy Queen July 2008 - July 2010
Golden Corral June 2008 - August 2008
Taco Bell January 2008 - June 2008
Skills
Computers, Organization, Customer Service, Communication, Microsoft Office, Interpersonal Skill, Event Planning, Troubleshooting, Teamwork, Microsoft Word, Typing, Microsoft Excel, Telephone Skills, Training, Editing, Access, Higher Education, Public Speaking, Leadership, PowerPoint, Time Management
Education
American Public University System 2014 — 2016
Master of Business Administration (M.B.A.), Homeland Security Resource Allocation
Ashland University 2010 — 2014
Bachelor of Science (B.S.), Hospitality Administration/Management, 3.5
naquita linen naquita linen's NCO Group Experience 2011 - 2012
Job Student at The Culinary of Charleston
Industry Outsourcing/Offshoring
Experience
The Culinary Institute of Charleston January 2013 - Present
T-Mobile August 2012 - February 2013
NCO Group 2011 - 2012
Skills
Customer Service, Food Safety, Food Service, Culinary Skills, Supervisory Skills, Invoicing
Education
Trident Technical College 2012 — 2014
Associate's degree, Culinary Arts/Chef Training
Charleston Cosmetology Institute 2011 — 2012
license, Cosmetology, Barber/Styling, and Nail Instructor
The Culinary Institute of Charleston January 2013 - Present
T-Mobile August 2012 - February 2013
NCO Group 2011 - 2012
Skills
Customer Service, Food Safety, Food Service, Culinary Skills, Supervisory Skills, Invoicing
Education
Trident Technical College 2012 — 2014
Associate's degree, Culinary Arts/Chef Training
Charleston Cosmetology Institute 2011 — 2012
license, Cosmetology, Barber/Styling, and Nail Instructor
Lisa Bayer Lisa Bayer's NCO Group Experience October 2011 - May 2012
Job Client Relations Mgr
Industry Environmental Services
Experience
NCO Group October 2011 - May 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Data Entry
Education
American Public University System 2013 — 2014
Bachelor of Science (BS), Environmental Science
Blinn College 2006 — 2007
Associate of Science (A.S.), Pre-Medicine/Pre-Medical Studies, 3.67
NCO Group October 2011 - May 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Data Entry
Education
American Public University System 2013 — 2014
Bachelor of Science (BS), Environmental Science
Blinn College 2006 — 2007
Associate of Science (A.S.), Pre-Medicine/Pre-Medical Studies, 3.67
Monique Grant Monique Grant's NCO Group Experience February 2011 - May 2013
Job Correctional officer
Industry Outsourcing/Offshoring
Experience
Lieber Correctional Institutions May 2013 - Present
NCO Group February 2011 - May 2013
Sheila’s Precious Loving Care Service September 2009 - January 2011
Perkins Bakery and Family Restaurant June 2007 - August 2009
Cherokee Children Home August 2006 - May 2007
Skills
Invoicing, Workforce Management, Contact Centers, Customer Satisfaction, Customer Service, Performance Management, Inbound Marketing, Customer Experience, Call Center, Drawing Blood, Communication, People Skills, Data Entry, Telephone Skills
Education
Argosy University Phoenix 2009 — 2011
Master of Science, Health Services Management
American Sociey of Phletotoy Technicians 2010 — 2010
Certificate of Lab Assistant and Phlebotomy, Public Health
Limestone College 2004 — 2008
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
North Charleston High 2000 — 2004
General Studies, Computer and Information Sciences and Support Services, 3.5
Lieber Correctional Institutions May 2013 - Present
NCO Group February 2011 - May 2013
Sheila’s Precious Loving Care Service September 2009 - January 2011
Perkins Bakery and Family Restaurant June 2007 - August 2009
Cherokee Children Home August 2006 - May 2007
Skills
Invoicing, Workforce Management, Contact Centers, Customer Satisfaction, Customer Service, Performance Management, Inbound Marketing, Customer Experience, Call Center, Drawing Blood, Communication, People Skills, Data Entry, Telephone Skills
Education
Argosy University Phoenix 2009 — 2011
Master of Science, Health Services Management
American Sociey of Phletotoy Technicians 2010 — 2010
Certificate of Lab Assistant and Phlebotomy, Public Health
Limestone College 2004 — 2008
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
North Charleston High 2000 — 2004
General Studies, Computer and Information Sciences and Support Services, 3.5
Justin Kretsch Justin Kretsch's NCO Group Experience June 2011 - January 2012
Job Programmer, Game Design, Audio
Industry Higher Education
Experience
Subway March 2011 - Present
NCO Group June 2011 - January 2012
Target August 2007 - December 2010
Skills
Problem Solving, Management Consulting, Programming, Teamwork, Hard Worker, Fast Learner, Technical Support, Leadership, Sales, Program Management, Customer Service, Windows 7, Photoshop, Adobe Creative Suite, Microsoft Word, Troubleshooting, Data Analysis, Software Documentation, Management, Computer Hardware
Education
Brown College 2007 — 2011
Bachelors, Game Design and Development, Programming, Audio, Managment, and Desgin
Subway March 2011 - Present
NCO Group June 2011 - January 2012
Target August 2007 - December 2010
Skills
Problem Solving, Management Consulting, Programming, Teamwork, Hard Worker, Fast Learner, Technical Support, Leadership, Sales, Program Management, Customer Service, Windows 7, Photoshop, Adobe Creative Suite, Microsoft Word, Troubleshooting, Data Analysis, Software Documentation, Management, Computer Hardware
Education
Brown College 2007 — 2011
Bachelors, Game Design and Development, Programming, Audio, Managment, and Desgin
Michelle Hessler's NCO Group Experience April 2010 - July 2011
Job Computer Technican and Experienced Customer Service Specialist and Experienced Stock Associate and Visual Merchandiser
Industry Computer Networking
Experience
Target October 2012 - March 2014
StayWell Health Management January 2012 - February 2012
NCO Group April 2010 - July 2011
EXPRESS April 2006 - January 2011
Skills
All operating systems..., Microsoft Excel, Microsoft Word, Microsoft Office, Dreamweaver, Customer Service, Sports, Fitness, Reverse Logistics, Windows, Social Media, Technical Support, Retail
Education
Brown College 2009 — 2013
Associates, Network Development
Century College 2005 — 2006
Fashion/Apparel Design
University of Wisconsin-River Falls 2003 — 2005
Marketing Communications
Visitation Highschool 1999 — 2003
Target October 2012 - March 2014
StayWell Health Management January 2012 - February 2012
NCO Group April 2010 - July 2011
EXPRESS April 2006 - January 2011
Skills
All operating systems..., Microsoft Excel, Microsoft Word, Microsoft Office, Dreamweaver, Customer Service, Sports, Fitness, Reverse Logistics, Windows, Social Media, Technical Support, Retail
Education
Brown College 2009 — 2013
Associates, Network Development
Century College 2005 — 2006
Fashion/Apparel Design
University of Wisconsin-River Falls 2003 — 2005
Marketing Communications
Visitation Highschool 1999 — 2003
Jonathan Shim Jonathan Shim's NCO Group Experience October 2005 - September 2006
Job Experienced Quality Assurance Coach and Customer Service Representative seeking new employment
Industry Telecommunications
Experience
Envision Events Inc. January 2002 - Present
Fido Solutions September 2012 - November 2014
Fido Solutions 2011 - 2012
Fido Solutions 2008 - 2011
Fido Solutions 2006 - 2008
NCO Group October 2005 - September 2006
NCO Group 2003 - 2005
Skills
Customer Service, Telecommunications, Wireless, Customer Experience, Sales, Time Management, Direct Sales, Leadership, Team Management, Call Center, Team Leadership, Product Management, GSM, Customer Retention, Call Centers, Vendor Management, Sales Operations, Marketing, Mobile Devices, Coaching, Management, Retail, Customer Satisfaction, Customer Relations, Teamwork, Team Building, Troubleshooting, Training, Quality Assurance, Quality Improvement, Quality Control
Education
Harvard Mentor Management Online courses 2013 — 2013
CDI College of Business and Technology 1999 — 2000
Computer Support Technician Program
British Columbia Institute of Technology 1998 — 1999
Part-time Computer Information Systems
North Delta Secondary 1996 — 1998
Envision Events Inc. January 2002 - Present
Fido Solutions September 2012 - November 2014
Fido Solutions 2011 - 2012
Fido Solutions 2008 - 2011
Fido Solutions 2006 - 2008
NCO Group October 2005 - September 2006
NCO Group 2003 - 2005
Skills
Customer Service, Telecommunications, Wireless, Customer Experience, Sales, Time Management, Direct Sales, Leadership, Team Management, Call Center, Team Leadership, Product Management, GSM, Customer Retention, Call Centers, Vendor Management, Sales Operations, Marketing, Mobile Devices, Coaching, Management, Retail, Customer Satisfaction, Customer Relations, Teamwork, Team Building, Troubleshooting, Training, Quality Assurance, Quality Improvement, Quality Control
Education
Harvard Mentor Management Online courses 2013 — 2013
CDI College of Business and Technology 1999 — 2000
Computer Support Technician Program
British Columbia Institute of Technology 1998 — 1999
Part-time Computer Information Systems
North Delta Secondary 1996 — 1998
Maria L. Moreno Maria L. Moreno's NCO Group Experience May 2009 - May 2010
Job Human Resources Manager at Housing Authority of the City of Yuma
Industry Human Resources
Experience
Housing Authority of the City of Yuma June 2014 - Present
Housing Authority of the City of Yuma December 2012 - May 2014
Housing Authority of the City of Yuma May 2011 - November 2012
NCO GROUP May 2009 - May 2010
NCO Group September 2006 - April 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Recruiting, Performance Management, Talent Management, Human Resources, Employee Relations
Education
Arizona Western College
Associate of Arts (A.A.), Business Administration and Management, General
Yuma High School
Housing Authority of the City of Yuma June 2014 - Present
Housing Authority of the City of Yuma December 2012 - May 2014
Housing Authority of the City of Yuma May 2011 - November 2012
NCO GROUP May 2009 - May 2010
NCO Group September 2006 - April 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Recruiting, Performance Management, Talent Management, Human Resources, Employee Relations
Education
Arizona Western College
Associate of Arts (A.A.), Business Administration and Management, General
Yuma High School
Leah Dixon Leah Dixon's NCO Group Experience July 2012 - March 2013
Job Entrepreneur and Business Developer
Industry Health, Wellness and Fitness
Experience
doTERRA International LLC March 2014 - Present
Children's Healthcare of Atlanta March 2013 - Present
The Juice Plus+ Company March 2009 - Present
NCO Group July 2012 - March 2013
Maxa Internal Medicine September 2005 - July 2012
Resurgens Orthopedics March 2003 - September 2005
Concentra Medical Centers January 1997 - March 2003
Skills
Microsoft Office, Customer Service, Public Speaking, Healthcare, Coaching, Team Building, Strategic Planning, Wellness, Outlook, New Business Development, Microsoft Excel, Nutrition, Hospitals, Nursing, Facebook, Alternative Medicine, Home Based Business, Health Education, Sensory Integration, Accounting, Sales, Customer Satisfaction, Insurance
Education
Ashford University 2013 — 2015
Bachelor's Degree, Psychology
University of Phoenix 2010 — 2012
Associate's Degree, Health/Health Care Administration/Management, 3.50
South Gwinnett High School 1986 — 1990
High school diploma
doTERRA International LLC March 2014 - Present
Children's Healthcare of Atlanta March 2013 - Present
The Juice Plus+ Company March 2009 - Present
NCO Group July 2012 - March 2013
Maxa Internal Medicine September 2005 - July 2012
Resurgens Orthopedics March 2003 - September 2005
Concentra Medical Centers January 1997 - March 2003
Skills
Microsoft Office, Customer Service, Public Speaking, Healthcare, Coaching, Team Building, Strategic Planning, Wellness, Outlook, New Business Development, Microsoft Excel, Nutrition, Hospitals, Nursing, Facebook, Alternative Medicine, Home Based Business, Health Education, Sensory Integration, Accounting, Sales, Customer Satisfaction, Insurance
Education
Ashford University 2013 — 2015
Bachelor's Degree, Psychology
University of Phoenix 2010 — 2012
Associate's Degree, Health/Health Care Administration/Management, 3.50
South Gwinnett High School 1986 — 1990
High school diploma
William Leader's NCO Group Experience November 2009 - November 2010
Job Application Developer at 4ROI
Industry Computer Software
Experience
Assessment Systems February 2014 - Present
Carlin Sales Corporation November 2010 - Present
Saint Paul College August 2013 - May 2014
The Retreat July 2013 - February 2014
NCO Group November 2009 - November 2010
Lancer Hospitality 2009 - 2009
Whole Foods Market February 2006 - January 2008
Skills
Customer Service, Microsoft Office, Data Analysis, Research, PowerPoint, Microsoft Word, Strategic Planning, Microsoft Excel, Java, Social Networking, HTML 5, WordPress, CSS3, JavaScript, jQuery, jQuery UI, Node.js, XSLT, AngularJS, JUnit, MySQL
Education
Saint Paul College-A Community and Technical College 2012 — 2013
Associate of Science (A.S.), Computer Science
Brown University 1999 — 2011
Bachelor of Arts (B.A.), Political Science
Assessment Systems February 2014 - Present
Carlin Sales Corporation November 2010 - Present
Saint Paul College August 2013 - May 2014
The Retreat July 2013 - February 2014
NCO Group November 2009 - November 2010
Lancer Hospitality 2009 - 2009
Whole Foods Market February 2006 - January 2008
Skills
Customer Service, Microsoft Office, Data Analysis, Research, PowerPoint, Microsoft Word, Strategic Planning, Microsoft Excel, Java, Social Networking, HTML 5, WordPress, CSS3, JavaScript, jQuery, jQuery UI, Node.js, XSLT, AngularJS, JUnit, MySQL
Education
Saint Paul College-A Community and Technical College 2012 — 2013
Associate of Science (A.S.), Computer Science
Brown University 1999 — 2011
Bachelor of Arts (B.A.), Political Science
Matthias Beckmann Matthias Beckmann's NCO Group Experience October 2010 - April 2011
Job Field Service Technician at Executive Technologies, Inc.
Industry Information Technology and Services
Experience
Executive Technologies Inc. September 2015 - Present
Henry Sibley High School February 2012 - September 2015
NCO Group October 2010 - April 2011
Anoka-Ramsey Community College August 2007 - May 2010
Skills
Windows, Mac OS X, Active Directory, Troubleshooting, Hardware, OS X, Printers, Wireless Networking, Group Policy, Office 2010, Help Desk Support, Windows XP, CCNA, Antivirus, Mac, Networking, iOS, Windows 7, Laptops, Computer Hardware, Service Desk, Apple iOS, Microsoft Office 2010, Sophos, Stoneware, Casper, Microsoft Office, Technical Support, Customer Service
Education
Anoka Ramsey Community College 2007 — 2010
Computer Help Desk Specialist, Computer Systems Networking and Telecommunications
Executive Technologies Inc. September 2015 - Present
Henry Sibley High School February 2012 - September 2015
NCO Group October 2010 - April 2011
Anoka-Ramsey Community College August 2007 - May 2010
Skills
Windows, Mac OS X, Active Directory, Troubleshooting, Hardware, OS X, Printers, Wireless Networking, Group Policy, Office 2010, Help Desk Support, Windows XP, CCNA, Antivirus, Mac, Networking, iOS, Windows 7, Laptops, Computer Hardware, Service Desk, Apple iOS, Microsoft Office 2010, Sophos, Stoneware, Casper, Microsoft Office, Technical Support, Customer Service
Education
Anoka Ramsey Community College 2007 — 2010
Computer Help Desk Specialist, Computer Systems Networking and Telecommunications
Linda Lockwood's NCO Group Experience May 2004 - July 2006
Job CalArts MFA PerformerComposer Graduate Music Student
Industry Computer & Network Security
Experience
Self Employed; Customer Services December 2014 - Present
Shaw Communications January 2014 - May 2014
Shaw Communications July 2006 - January 2014
NCO Group May 2004 - July 2006
Alberni District Secondary School September 2002 - June 2003
Skills
Telephone Skills, Music, Technical Service, Troubleshooting, Customer Service, Routers, Computer Hardware, Software Installation, TCP/IP, XP, Windows, Microsoft Office, Call Center, Operating Systems, Teamwork, Word, PowerPoint, Firewalls, Customer Satisfaction, Printers, Sales Support, Telecommunications, HTML, Call Centers, Technical Support, Macintosh Applications, Macintosh hardware, Team Leadership, Sales, Microsoft Word
Education
California Institute of the Arts 2015 — 2017
Master’s Degree, Performer-Composer, Music
Los Angeles Pierce College 2014 — 2015
Double Certificate, Computer Science Network Technology and Web Development
Vancouver Island University 2003 — 2010
Bachelor, Jazz Music Studies
Alberni District Secondary School (ADSS) 2000 — 2003
Diploma, High School
Self Employed; Customer Services December 2014 - Present
Shaw Communications January 2014 - May 2014
Shaw Communications July 2006 - January 2014
NCO Group May 2004 - July 2006
Alberni District Secondary School September 2002 - June 2003
Skills
Telephone Skills, Music, Technical Service, Troubleshooting, Customer Service, Routers, Computer Hardware, Software Installation, TCP/IP, XP, Windows, Microsoft Office, Call Center, Operating Systems, Teamwork, Word, PowerPoint, Firewalls, Customer Satisfaction, Printers, Sales Support, Telecommunications, HTML, Call Centers, Technical Support, Macintosh Applications, Macintosh hardware, Team Leadership, Sales, Microsoft Word
Education
California Institute of the Arts 2015 — 2017
Master’s Degree, Performer-Composer, Music
Los Angeles Pierce College 2014 — 2015
Double Certificate, Computer Science Network Technology and Web Development
Vancouver Island University 2003 — 2010
Bachelor, Jazz Music Studies
Alberni District Secondary School (ADSS) 2000 — 2003
Diploma, High School
Vikram Kalsi Vikram Kalsi's NCO Group Experience October 2003 - July 2004
Job Experienced Outside Sales Consultant
Industry Building Materials
Experience
Glamour Tailors and Boutique June 2013 - Present
Ames Tile & Stone Ltd. June 2007 - June 2013
Rwireless September 2005 - January 2006
NCO Group October 2003 - July 2004
Skills
Sales, Sales Process, Sales Management, Customer Service, Sales Presentation..., Qualifying Prospects, New Business Development, Limestone, Ceramic, Tiles, Travertine, Marble, Residential Homes, Natural Stone, Building Materials, Ceramic Tile, Contractors, B2B, Flooring, Builders, Selling, Walls, Stone, Porcelain, Sales Presentations, Account Management, Management, Negotiation, Contract Negotiation, Marketing Strategy
Education
British Columbia Institute of Technology 2005 — 2007
Diploma, Marketing Management - Professional Sales
Glamour Tailors and Boutique June 2013 - Present
Ames Tile & Stone Ltd. June 2007 - June 2013
Rwireless September 2005 - January 2006
NCO Group October 2003 - July 2004
Skills
Sales, Sales Process, Sales Management, Customer Service, Sales Presentation..., Qualifying Prospects, New Business Development, Limestone, Ceramic, Tiles, Travertine, Marble, Residential Homes, Natural Stone, Building Materials, Ceramic Tile, Contractors, B2B, Flooring, Builders, Selling, Walls, Stone, Porcelain, Sales Presentations, Account Management, Management, Negotiation, Contract Negotiation, Marketing Strategy
Education
British Columbia Institute of Technology 2005 — 2007
Diploma, Marketing Management - Professional Sales
Marlene Collman Marlene Collman's NCO Group Experience June 2009 - May 2013
Job at
Industry Outsourcing/Offshoring
Experience
APAC Customer Services 2013 - Present
NCO Group June 2009 - May 2013
Ameritech Cellular December 1990 - April 1996
Skills
BPO, Call Centers, Contact Centers, Outsourcing, Project Management, Service Delivery, Vendor Management, Workforce Management
Education
Belmont University 1997 — 1999
BS, Mathematics
APAC Customer Services 2013 - Present
NCO Group June 2009 - May 2013
Ameritech Cellular December 1990 - April 1996
Skills
BPO, Call Centers, Contact Centers, Outsourcing, Project Management, Service Delivery, Vendor Management, Workforce Management
Education
Belmont University 1997 — 1999
BS, Mathematics
Sokun Tang Sokun Tang's NCO Group Experience April 2010 - October 2011
Job Technical Support Analyst
Industry Information Technology and Services
Experience
UnitedHealth Group October 2011 - Present
NCO Group April 2010 - October 2011
NCO Group May 2009 - April 2010
Skills
Microsoft Office, Windows Server 2003, Mac OS X, Aspect, Call Centers, Technical Support, Networking, Troubleshooting, Computer Hardware, Windows 7, Windows XP, SharePoint, Active Directory, Workforce Management, Access, Operating Systems, Lotus Notes, Windows, Avaya, Help Desk Support, Linux, Windows XP Pro, Computer Repair, Servers, Citrix, Cisco Technologies, VPN, Windows Server
Education
Brown College 2007 — 2009
Associate of Applied Science Degree – Network Development, Computer Science
UnitedHealth Group October 2011 - Present
NCO Group April 2010 - October 2011
NCO Group May 2009 - April 2010
Skills
Microsoft Office, Windows Server 2003, Mac OS X, Aspect, Call Centers, Technical Support, Networking, Troubleshooting, Computer Hardware, Windows 7, Windows XP, SharePoint, Active Directory, Workforce Management, Access, Operating Systems, Lotus Notes, Windows, Avaya, Help Desk Support, Linux, Windows XP Pro, Computer Repair, Servers, Citrix, Cisco Technologies, VPN, Windows Server
Education
Brown College 2007 — 2009
Associate of Applied Science Degree – Network Development, Computer Science
Mayra Canez's NCO Group Experience April 2008 - August 2009
Job Administrative Assistant
Industry Marketing and Advertising
Experience
Yuma Union High School District March 2014 - May 2014
Harvest Preparatory Academy August 2013 - February 2014
Harvest Preparatory Academy December 2012 - August 2013
Western Arizona Council of Goverment June 2012 - November 2012
Sun-fresh Packing Inc November 2011 - April 2012
Celebrating Homes January 2011 - January 2012
NCO Group April 2008 - August 2009
Avon September 2005 - December 2008
Global Contact Services (GCS) November 2007 - April 2008
FACI Fashion Specialist June 2007 - November 2007
Skills
Office Administration, Sales, Bilingual-English/Spanis..., Customer Service, Business Communications, Microsoft Office, Graphic Presentations, Presentation Development, Computer Information..., Accounts Receivable, Accounts Payable, QuickBooks, 10 Key, Managing Database, Project Coordination, Microsoft Word, Microsoft Excel, Microsoft Publisher, PowerPoint, Spreadsheets, Payroll, Office Management, Data Entry, Filing, Cashiering, Confidentiality, Teamwork, Event Planning, Multi-line Phone, Creative Problem Solving, Inventory Control, Clerical Skills, Social Networking, Administrative Work, Organization, Calendars, Outlook, Office Equipment, Adobe Acrobat, Administrative..., Training, Team Building, Public Speaking, Leadership, Strategic Planning, Event Management, Budgets, Nonprofits, Coaching, Management
Education
University of Phoenix 2013 — 2016
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Arizona Western College 2006 — 2012
Associate of Arts and Sciences (AAS), Office Administration
Yuma Union High School District March 2014 - May 2014
Harvest Preparatory Academy August 2013 - February 2014
Harvest Preparatory Academy December 2012 - August 2013
Western Arizona Council of Goverment June 2012 - November 2012
Sun-fresh Packing Inc November 2011 - April 2012
Celebrating Homes January 2011 - January 2012
NCO Group April 2008 - August 2009
Avon September 2005 - December 2008
Global Contact Services (GCS) November 2007 - April 2008
FACI Fashion Specialist June 2007 - November 2007
Skills
Office Administration, Sales, Bilingual-English/Spanis..., Customer Service, Business Communications, Microsoft Office, Graphic Presentations, Presentation Development, Computer Information..., Accounts Receivable, Accounts Payable, QuickBooks, 10 Key, Managing Database, Project Coordination, Microsoft Word, Microsoft Excel, Microsoft Publisher, PowerPoint, Spreadsheets, Payroll, Office Management, Data Entry, Filing, Cashiering, Confidentiality, Teamwork, Event Planning, Multi-line Phone, Creative Problem Solving, Inventory Control, Clerical Skills, Social Networking, Administrative Work, Organization, Calendars, Outlook, Office Equipment, Adobe Acrobat, Administrative..., Training, Team Building, Public Speaking, Leadership, Strategic Planning, Event Management, Budgets, Nonprofits, Coaching, Management
Education
University of Phoenix 2013 — 2016
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Arizona Western College 2006 — 2012
Associate of Arts and Sciences (AAS), Office Administration
Ebony Little Ebony Little's NCO Group Experience September 2006 - April 2008
Job Customer Service at Harris Teeter
Industry Retail
Experience
Harris Teeter July 2011 - Present
Women's Resource Center May 2008 - July 2011
NCO Group September 2006 - April 2008
Skills
Customer Service, Call Centers, Office Administration, Problem Solving, Communication, Data Entry
Education
Bennett College for Women 2008 — 2013
Bachelor of Science (BS), Business Administration and Management, General
Harris Teeter July 2011 - Present
Women's Resource Center May 2008 - July 2011
NCO Group September 2006 - April 2008
Skills
Customer Service, Call Centers, Office Administration, Problem Solving, Communication, Data Entry
Education
Bennett College for Women 2008 — 2013
Bachelor of Science (BS), Business Administration and Management, General
Devon Buggs Devon Buggs's NCO Group Experience July 2012 - December 2012
Job Administrative Sales Assistant at SICK, Inc.
Industry Information Technology and Services
Experience
SICK, Inc. December 2014 - Present
Anchor Fasteners Industrial Co. Ltd. July 2013 - November 2014
NCO Group July 2012 - December 2012
Northland AFC June 2011 - October 2011
Skills
Customer Service, Data Entry, Leadership, Microsoft Excel, PowerPoint, Sales, Social Networking, Teamwork, Time Management, Customer Satisfaction, Facebook, Training, Microsoft Office, Microsoft Word, Outlook, Social Media, Marketing, Data Analysis, Team Leadership, Windows, Social Media Marketing, Team Building, Event Planning, Recruiting, Retail, Inventory Management, CRM Databases, Public Speaking, Communication, Research, Problem Solving
Education
Augsburg College 2012 — 2014
Bachelor's degree, Business Administration and Management, General, Senior
University of Minnesota-Duluth 2010 — 2012
Bachelor's degree, Business Administration and Management, General
North Hennepin Community College
Paralegal Certificate, Law
SICK, Inc. December 2014 - Present
Anchor Fasteners Industrial Co. Ltd. July 2013 - November 2014
NCO Group July 2012 - December 2012
Northland AFC June 2011 - October 2011
Skills
Customer Service, Data Entry, Leadership, Microsoft Excel, PowerPoint, Sales, Social Networking, Teamwork, Time Management, Customer Satisfaction, Facebook, Training, Microsoft Office, Microsoft Word, Outlook, Social Media, Marketing, Data Analysis, Team Leadership, Windows, Social Media Marketing, Team Building, Event Planning, Recruiting, Retail, Inventory Management, CRM Databases, Public Speaking, Communication, Research, Problem Solving
Education
Augsburg College 2012 — 2014
Bachelor's degree, Business Administration and Management, General, Senior
University of Minnesota-Duluth 2010 — 2012
Bachelor's degree, Business Administration and Management, General
North Hennepin Community College
Paralegal Certificate, Law
Marwa Elodessi Marwa Elodessi's NCO Group Experience May 2011 - Present
Job at
Industry Financial Services
Experience
APAC Customer Services 2013 - Present
NCO Financial Systems May 2011 - Present
NCO Group May 2011 - Present
Nco financials June 2010 - Present
Education
Arab Academy for Science, Technology and Maritime Transport 1993 — 1997
Bachelor's degree, Business Administration and Management, General
Arab Academy for Science, Technology and Maritime Transport
Bachelor of Science (BS), Business Administration and Management, General
APAC Customer Services 2013 - Present
NCO Financial Systems May 2011 - Present
NCO Group May 2011 - Present
Nco financials June 2010 - Present
Education
Arab Academy for Science, Technology and Maritime Transport 1993 — 1997
Bachelor's degree, Business Administration and Management, General
Arab Academy for Science, Technology and Maritime Transport
Bachelor of Science (BS), Business Administration and Management, General
Rebakah Warren's NCO Group Experience April 2001 - July 2004
Job Retirement Counselor Delivery Specialist at Aon Hewitt
Industry Human Resources
Experience
Aon Hewitt June 2013 - Present
Aon Hewitt June 2011 - June 2013
Aon Hewitt January 2007 - June 2011
NCO Group April 2001 - July 2004
Skills
COBRA, Benefits, Open Enrollment, Flexible Spending..., Benefits Administration, Employee Benefits, Benefits Strategy, Payroll, Pay, HRIS, Health, Leave of Absence, HRO, FMLA, Onboarding, Defined Benefit, LOA, Human Resources, Benefits Design, Corporate Benefits, Defined Contribution, Recruiting, Compensation, ERISA, 401k, Deferred Compensation, Vendor Management, PeopleSoft, Call Centers, Coaching, Training
Education
University of Houston 2014 — 2017
Bachelor of Science (B.S.), Organizational Leadership & Supervision
American InterContinental University 2004 — 2005
Associate of Arts (A.A.), Business Administration and Management, General
Wilbur Wright Community College 1996 — 1997
Certificate, Health Unit Coordinator/Ward Clerk
Aon Hewitt June 2013 - Present
Aon Hewitt June 2011 - June 2013
Aon Hewitt January 2007 - June 2011
NCO Group April 2001 - July 2004
Skills
COBRA, Benefits, Open Enrollment, Flexible Spending..., Benefits Administration, Employee Benefits, Benefits Strategy, Payroll, Pay, HRIS, Health, Leave of Absence, HRO, FMLA, Onboarding, Defined Benefit, LOA, Human Resources, Benefits Design, Corporate Benefits, Defined Contribution, Recruiting, Compensation, ERISA, 401k, Deferred Compensation, Vendor Management, PeopleSoft, Call Centers, Coaching, Training
Education
University of Houston 2014 — 2017
Bachelor of Science (B.S.), Organizational Leadership & Supervision
American InterContinental University 2004 — 2005
Associate of Arts (A.A.), Business Administration and Management, General
Wilbur Wright Community College 1996 — 1997
Certificate, Health Unit Coordinator/Ward Clerk
Laura Cowan's NCO Group Experience February 2012 - November 2012
Job Tier 1 and 2 Community Support Specialist
Industry Internet
Experience
Uber July 2014 - Present
T-Mobile February 2013 - July 2013
NCO Group February 2012 - November 2012
Skills
Strategy, Technical Support, Microsoft Office, Call Centers, Marketing Strategy, Leadership, Business Development, CSS, Interviews, Customer Service, Product Management, Editing, Troubleshooting
Education
American InterContinental University 2014 — 2017
Bachelor’s Degree, Information Technology
Cresskill High School 2004 — 2008
High School, General Studies, 3.2
Uber July 2014 - Present
T-Mobile February 2013 - July 2013
NCO Group February 2012 - November 2012
Skills
Strategy, Technical Support, Microsoft Office, Call Centers, Marketing Strategy, Leadership, Business Development, CSS, Interviews, Customer Service, Product Management, Editing, Troubleshooting
Education
American InterContinental University 2014 — 2017
Bachelor’s Degree, Information Technology
Cresskill High School 2004 — 2008
High School, General Studies, 3.2
Matt Monge's NCO Group Experience May 2007 - August 2009
Job Chief Culture & Brand Officer
Industry Management Consulting
Experience
The Mojo Company January 2011 - Present
Mazuma Credit Union May 2012 - June 2015
Fort Campbell Federal Credit Union September 2009 - May 2012
Fort Campbell Federal Credit Union September 2009 - June 2011
NCO Group May 2007 - August 2009
NCO Group May 2007 - 2008
Express Employment Professionals June 2006 - March 2007
North Hardin Christian School June 2003 - June 2006
Skills
Leadership Development, Organizational..., Team Building, Training, Employee Training, Public Speaking, Employee Engagement, Leadership, Human Resources, Coaching, Organizational..., Executive Development, Change Management, Executive Management, Recruiting, Executive Coaching, Training Delivery, Conflict Resolution, Management Development, Teamwork, Career Development, Strategic Planning, Performance Improvement, Workshop Facilitation, Organizational..., Culture Change, Management Consulting, Strategy, Organizational Design, Culture Development, Creative Problem Solving, Credit Unions, Learning Management, Corporate Culture, Training & Development, Change Leadership, Marketing, Marketing Strategy, Social Media, Social Networking, Brand Development, Brand Management, Branding & Identity, Employer Branding, Servant Leadership, Strategic Thinking, Organizational Learning, Thought Leadership, Organizational Culture, Consulting
Education
Gonzaga University Graduate School of Business 2010 — 2014
Master of Arts, Organizational Leadership
Gonzaga University Graduate School of Business 2010 — 2012
Certificate (graduate-level), Servant Leadership Philosophy
The Mojo Company January 2011 - Present
Mazuma Credit Union May 2012 - June 2015
Fort Campbell Federal Credit Union September 2009 - May 2012
Fort Campbell Federal Credit Union September 2009 - June 2011
NCO Group May 2007 - August 2009
NCO Group May 2007 - 2008
Express Employment Professionals June 2006 - March 2007
North Hardin Christian School June 2003 - June 2006
Skills
Leadership Development, Organizational..., Team Building, Training, Employee Training, Public Speaking, Employee Engagement, Leadership, Human Resources, Coaching, Organizational..., Executive Development, Change Management, Executive Management, Recruiting, Executive Coaching, Training Delivery, Conflict Resolution, Management Development, Teamwork, Career Development, Strategic Planning, Performance Improvement, Workshop Facilitation, Organizational..., Culture Change, Management Consulting, Strategy, Organizational Design, Culture Development, Creative Problem Solving, Credit Unions, Learning Management, Corporate Culture, Training & Development, Change Leadership, Marketing, Marketing Strategy, Social Media, Social Networking, Brand Development, Brand Management, Branding & Identity, Employer Branding, Servant Leadership, Strategic Thinking, Organizational Learning, Thought Leadership, Organizational Culture, Consulting
Education
Gonzaga University Graduate School of Business 2010 — 2014
Master of Arts, Organizational Leadership
Gonzaga University Graduate School of Business 2010 — 2012
Certificate (graduate-level), Servant Leadership Philosophy
Danel Kuhlmann's NCO Group Experience May 2002 - October 2003
Job Global Director Marketing & Communications at Financial Planning Standards Board Ltd.
Industry Telecommunications
Experience
Financial Planning Standards Board Ltd. July 2014 - Present
Colorado Rush Soccer Board of Directors January 2013 - Present
Alorica October 2009 - June 2014
CenturyLink October 2007 - October 2009
CenturyLink 2004 - 2007
CenturyLink October 2003 - February 2004
NCO Group May 2002 - October 2003
TeleTech January 1998 - May 2002
MCI June 1992 - January 1998
Skills
Corporate Communications, Employee Communications, Corporate Social Media, Launch Events, Grand Openings, Press Conferences, Media Relations, Site Closure, Brand Awareness, Employer Branding, Employee Recognition, Lead Generation, Culture Ambassador, Internal Brand Advocate, Press Releases, Event Management, Employee Engagement, Marketing Strategy, Community Management, Internal & External..., Executive..., Executive Writing, Call Center, Internal Communications, Marketing, Internal Audit, Strategic Planning, Leadership, Online Advertising, Marketing Management, Recruiting, Culture, Marketing Communications, Marketing..., Branding Experience, Call Centers, Digital Marketing, CRM, Strategy, Management, B2B, Budgets, Strategic Partnerships, Customer Experience, Professional..., Event Planning, B2B Marketing, Program Management, Customer Retention, Customer Acquisition
Education
Briar Cliff University 1987 — 1992
Bachelor of Arts, Education, Business
Denison High School 1983 — 1987
High School Graduate National Honor Society Degree, Business, Basketball and Socialization
Financial Planning Standards Board Ltd. July 2014 - Present
Colorado Rush Soccer Board of Directors January 2013 - Present
Alorica October 2009 - June 2014
CenturyLink October 2007 - October 2009
CenturyLink 2004 - 2007
CenturyLink October 2003 - February 2004
NCO Group May 2002 - October 2003
TeleTech January 1998 - May 2002
MCI June 1992 - January 1998
Skills
Corporate Communications, Employee Communications, Corporate Social Media, Launch Events, Grand Openings, Press Conferences, Media Relations, Site Closure, Brand Awareness, Employer Branding, Employee Recognition, Lead Generation, Culture Ambassador, Internal Brand Advocate, Press Releases, Event Management, Employee Engagement, Marketing Strategy, Community Management, Internal & External..., Executive..., Executive Writing, Call Center, Internal Communications, Marketing, Internal Audit, Strategic Planning, Leadership, Online Advertising, Marketing Management, Recruiting, Culture, Marketing Communications, Marketing..., Branding Experience, Call Centers, Digital Marketing, CRM, Strategy, Management, B2B, Budgets, Strategic Partnerships, Customer Experience, Professional..., Event Planning, B2B Marketing, Program Management, Customer Retention, Customer Acquisition
Education
Briar Cliff University 1987 — 1992
Bachelor of Arts, Education, Business
Denison High School 1983 — 1987
High School Graduate National Honor Society Degree, Business, Basketball and Socialization
Sergey V. Tretyakov Sergey V. Tretyakov's NCO Group Experience 1998 - 2007
Job
Industry Management Consulting
Experience
ICRA Sapphire Inc. October 2012 - Present
Cost Technology, Inc. July 2010 - March 2012
Cyweb Holdings Inc. July 2009 - December 2009
Lehigh University August 2007 - May 2009
NCO Group 1998 - 2007
ABB Simcon Inc. April 1996 - May 1998
Amberon Corporation January 1996 - April 1996
Skills
C++, Matlab, C, Unix Shell Scripting, Perl, SAS Certified Base..., SAS programming, SAS FM, VBA, Pattern Matching, XML, Regular Expressions, Collections, Software Engineering, Fortran, Equities, Analytics, Visual Basic, Unix, Data Analysis, Financial Risk, Options, Simulations, Software Development, Databases, SAS, SQL, Analysis, Optimizations, Risk Management, Programming, Statistics, Monte Carlo Simulation, Derivatives, SAS/MACRO, SAS/SQL, Optimization, StarTeam, Microsoft SQL Server, Data Mining, Medieval History, Data Warehousing, Business Intelligence, Statistical Modeling, Access, Time Series Analysis, Predictive Modeling, Linear Regression, Business Analytics, Logistic Regression
Education
Lehigh University 2007 — 2009
M.S., Analytical Finance, 3.28/4.00
Polytechnic University 1993 — 1995
B.S., Chemical Engineering
Санкт-Петербургский Государственный Технологический Институт (Технический Университет)
Mechanical Engineering
ICRA Sapphire Inc. October 2012 - Present
Cost Technology, Inc. July 2010 - March 2012
Cyweb Holdings Inc. July 2009 - December 2009
Lehigh University August 2007 - May 2009
NCO Group 1998 - 2007
ABB Simcon Inc. April 1996 - May 1998
Amberon Corporation January 1996 - April 1996
Skills
C++, Matlab, C, Unix Shell Scripting, Perl, SAS Certified Base..., SAS programming, SAS FM, VBA, Pattern Matching, XML, Regular Expressions, Collections, Software Engineering, Fortran, Equities, Analytics, Visual Basic, Unix, Data Analysis, Financial Risk, Options, Simulations, Software Development, Databases, SAS, SQL, Analysis, Optimizations, Risk Management, Programming, Statistics, Monte Carlo Simulation, Derivatives, SAS/MACRO, SAS/SQL, Optimization, StarTeam, Microsoft SQL Server, Data Mining, Medieval History, Data Warehousing, Business Intelligence, Statistical Modeling, Access, Time Series Analysis, Predictive Modeling, Linear Regression, Business Analytics, Logistic Regression
Education
Lehigh University 2007 — 2009
M.S., Analytical Finance, 3.28/4.00
Polytechnic University 1993 — 1995
B.S., Chemical Engineering
Санкт-Петербургский Государственный Технологический Институт (Технический Университет)
Mechanical Engineering
Ahmaad Gray Ahmaad Gray's NCO Group Experience March 2008 - December 2009
Job Owner at Kwende Lutalo Media Productions
Industry Photography
Experience
Ahmaad Gray Photos December 2010 - Present
Kwende Lutalo Media Productions January 2010 - Present
Lifetouch December 2010 - April 2011
NCO Group March 2008 - December 2009
Skills
Music Production, Photography, Photoshop, Lightroom, Automotive, Customer Service, Supervisory Skills, Writing, Speech
Education
H Councill Trenholm State Technical College 2012 — 2013
Welding Technology/Welder
Auburn University at Montgomery 2007 — 2011
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Ahmaad Gray Photos December 2010 - Present
Kwende Lutalo Media Productions January 2010 - Present
Lifetouch December 2010 - April 2011
NCO Group March 2008 - December 2009
Skills
Music Production, Photography, Photoshop, Lightroom, Automotive, Customer Service, Supervisory Skills, Writing, Speech
Education
H Councill Trenholm State Technical College 2012 — 2013
Welding Technology/Welder
Auburn University at Montgomery 2007 — 2011
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Scott Bigler, CISSP Scott Bigler, CISSP's NCO Group Experience 1998 - 2001
Job Information Technology Specialist (INFOSEC) at Naval Surface Warfare Center, Carderock Division, U.S.Navy
Industry Information Technology and Services
Experience
Naval Surface Warfare Center, Carderock Division, U.S.Navy April 2015 - Present
General Dynamics Information Technology August 2011 - April 2015
SDI 2009 - 2011
Verispan 2007 - 2009
Toll Brothers 2001 - 2006
NCO Group 1998 - 2001
Skills
Active DoD Secret..., System Administration, Windows 7, Computer Repair, Computer Hardware, Disaster Recovery, Technical Support, McAfee, Active Directory, CISSP, Security Clearance, Server Management, Windows Server 2008, Computer Security, Data Security, Desktop Support, Customer Service, Information Assurance, McAfee ePO, Retina, IT Governance, Virtualization, DIACAP, STIG, Risk Assessment, SharePoint, Cloud Computing, Cloud Security, Group Policy, DISA Gold Disk, Nmap, Nessus, VMware, Metasploit, MD5, Social Engineering, Backtrack, HBSS, Penetration Testing, Vulnerability Assessment, Vulnerability Scanning, Juniper JUNOS, eMASS, Information Technology, Software Documentation, Security+, Windows Server, Network Security, Security, Networking
Education
Drexel University 2005 — 2011
Bachelor of Science, Computing and Security Technology
Bucks County Community College 1994 — 1996
Associate of Science, Microcomputer Application Systems
Archbishop Ryan High School 1989 — 1993
Naval Surface Warfare Center, Carderock Division, U.S.Navy April 2015 - Present
General Dynamics Information Technology August 2011 - April 2015
SDI 2009 - 2011
Verispan 2007 - 2009
Toll Brothers 2001 - 2006
NCO Group 1998 - 2001
Skills
Active DoD Secret..., System Administration, Windows 7, Computer Repair, Computer Hardware, Disaster Recovery, Technical Support, McAfee, Active Directory, CISSP, Security Clearance, Server Management, Windows Server 2008, Computer Security, Data Security, Desktop Support, Customer Service, Information Assurance, McAfee ePO, Retina, IT Governance, Virtualization, DIACAP, STIG, Risk Assessment, SharePoint, Cloud Computing, Cloud Security, Group Policy, DISA Gold Disk, Nmap, Nessus, VMware, Metasploit, MD5, Social Engineering, Backtrack, HBSS, Penetration Testing, Vulnerability Assessment, Vulnerability Scanning, Juniper JUNOS, eMASS, Information Technology, Software Documentation, Security+, Windows Server, Network Security, Security, Networking
Education
Drexel University 2005 — 2011
Bachelor of Science, Computing and Security Technology
Bucks County Community College 1994 — 1996
Associate of Science, Microcomputer Application Systems
Archbishop Ryan High School 1989 — 1993
Sade Simmons Sade Simmons's NCO Group Experience June 2011 - November 2011
Job Student at Virginia College in Charleston
Industry Financial Services
Experience
NCO Group June 2011 - November 2011
Department of Social Services August 2010 - May 2011
iQor January 2008 - July 2008
Education
Virginia College in Charleston 2013 — 2014
Trident Technical College 2009 — 2011
Associate of Science (A.S.), Human Services, General, 3.0
NCO Group June 2011 - November 2011
Department of Social Services August 2010 - May 2011
iQor January 2008 - July 2008
Education
Virginia College in Charleston 2013 — 2014
Trident Technical College 2009 — 2011
Associate of Science (A.S.), Human Services, General, 3.0
Christopher Turrentine Christopher Turrentine's NCO Group Experience May 2004 - July 2005
Job Quality Assurance at Xerox
Industry Information Technology and Services
Experience
Xerox July 2005 - Present
NCO Group May 2004 - July 2005
Skills
Ability to type rate..., Microsoft Word –..., Microsoft Excel –..., Microsoft Outlook –..., Microsoft Access –..., SAP – Intermediate level, Ceridian Source 500 –..., Oracle RightNow –...
Education
SUNY Empire State College
Bachelor of Science (B.S.), Psychology, 3.9 GPA
Broward Community College
Associate of Arts (A.A.), Fine Art, 3.7 GPA
Xerox July 2005 - Present
NCO Group May 2004 - July 2005
Skills
Ability to type rate..., Microsoft Word –..., Microsoft Excel –..., Microsoft Outlook –..., Microsoft Access –..., SAP – Intermediate level, Ceridian Source 500 –..., Oracle RightNow –...
Education
SUNY Empire State College
Bachelor of Science (B.S.), Psychology, 3.9 GPA
Broward Community College
Associate of Arts (A.A.), Fine Art, 3.7 GPA
Bronwyn Janzen Bronwyn Janzen's NCO Group Experience July 2012 - October 2012
Job Customer Service Professional
Industry Public Relations and Communications
Experience
iQor October 2012 - February 2013
NCO Group July 2012 - October 2012
Teleperformance December 2008 - May 2009
Ameriprise Financial Services, Inc. October 2005 - May 2009
Skills
PowerPoint, Microsoft Word, Multi Tasking, Customer Service, Customer Satisfaction, Radio Broadcasting, Telephone Skills, Leadership, Cashiering, Call Centers, Time Management, Social Networking, Data Entry, Lotus Notes, Customer Retention, Outlook, Customer Experience, Troubleshooting, Teamwork, Team Building, Process Improvement, Retail, Windows, Microsoft Office
Education
Weber State University 2009 — 2014
Brown College 1988 — 1990
Bachelor of Science (BS), Radio and Television Broadcasting Technology/Technician
iQor October 2012 - February 2013
NCO Group July 2012 - October 2012
Teleperformance December 2008 - May 2009
Ameriprise Financial Services, Inc. October 2005 - May 2009
Skills
PowerPoint, Microsoft Word, Multi Tasking, Customer Service, Customer Satisfaction, Radio Broadcasting, Telephone Skills, Leadership, Cashiering, Call Centers, Time Management, Social Networking, Data Entry, Lotus Notes, Customer Retention, Outlook, Customer Experience, Troubleshooting, Teamwork, Team Building, Process Improvement, Retail, Windows, Microsoft Office
Education
Weber State University 2009 — 2014
Brown College 1988 — 1990
Bachelor of Science (BS), Radio and Television Broadcasting Technology/Technician
Jaime Brown Jaime Brown's NCO Group Experience July 2013 - Present
Job Provider Enrollment / Credentialing Consultant
Industry Hospital & Health Care
Experience
NCO Group July 2013 - Present
R&B Solutions February 2012 - December 2012
Cardon Healthcare Network, LLC 2010 - 2011
Nationwide Billing Associates, LLC (sold to Cardon Healthcare) 2010 - 2011
NHI Billing Services 2003 - 2010
Skills
Provider Enrollment, Medicaid, Hospitals, Healthcare, Medical Billing, HIPAA, Health Insurance, Healthcare Consulting, Provider Relations, Credentialing
Education
Arizona State University West 2001 — 2003
Bachelor of Arts (B.A.), Psychology
Glendale Community College 1998 — 2001
Associate's degree, Psychology
NCO Group July 2013 - Present
R&B Solutions February 2012 - December 2012
Cardon Healthcare Network, LLC 2010 - 2011
Nationwide Billing Associates, LLC (sold to Cardon Healthcare) 2010 - 2011
NHI Billing Services 2003 - 2010
Skills
Provider Enrollment, Medicaid, Hospitals, Healthcare, Medical Billing, HIPAA, Health Insurance, Healthcare Consulting, Provider Relations, Credentialing
Education
Arizona State University West 2001 — 2003
Bachelor of Arts (B.A.), Psychology
Glendale Community College 1998 — 2001
Associate's degree, Psychology
Jeremey Woodford Jeremey Woodford's NCO Group Experience March 2013 - Present
Job chat center rep at NCO Group
Industry Information Technology and Services
Experience
NCO Group March 2013 - Present
Sears, Roebuck and Co. January 2012 - Present
Biffs Inc May 2011 - October 2011
Swift Transpotation August 2010 - May 2011
True Green Lawn Care April 2008 - August 2010
Temp company December 2007 - April 2008
K&H Outdoors April 2004 - December 2007
Marine Corps reserves June 1996 - June 2004
ST. Paul Technical college September 1998 - March 2000
Skills
XP, Windows 7, Computer Hardware, Printers
Education
Brensten Education 2011 — 2012
IT
St. Paul Tchnical Collage 1998 — 2000
Technical, Truck Tech
Brensten Education
NCO Group March 2013 - Present
Sears, Roebuck and Co. January 2012 - Present
Biffs Inc May 2011 - October 2011
Swift Transpotation August 2010 - May 2011
True Green Lawn Care April 2008 - August 2010
Temp company December 2007 - April 2008
K&H Outdoors April 2004 - December 2007
Marine Corps reserves June 1996 - June 2004
ST. Paul Technical college September 1998 - March 2000
Skills
XP, Windows 7, Computer Hardware, Printers
Education
Brensten Education 2011 — 2012
IT
St. Paul Tchnical Collage 1998 — 2000
Technical, Truck Tech
Brensten Education
Namrata Chopra's NCO Group Experience June 2005 - January 2008
Job Financial Service Manager at BMO Bank of Montreal
Industry Financial Services
Experience
BMO Bank of Montreal January 2013 - Present
BMO Financial Group June 2011 - Present
HSBC August 2010 - June 2011
Wells Fargo January 2008 - June 2010
NCO Group June 2005 - January 2008
First Resolution Management Corp September 1999 - May 2005
Skills
Loans, Analysis, Management, Training, Mortgage Lending, Credit, Business Development, Investments, Recruiting, Coaching, Leadership, Customer Service, Team Leadership, Consumer Lending, Risk Management, Refinance, Negotiation, Retail Banking, Sales, Residential Mortgages, Credit Analysis, Banking
Education
British Columbia Institute of Technology
BMO Bank of Montreal January 2013 - Present
BMO Financial Group June 2011 - Present
HSBC August 2010 - June 2011
Wells Fargo January 2008 - June 2010
NCO Group June 2005 - January 2008
First Resolution Management Corp September 1999 - May 2005
Skills
Loans, Analysis, Management, Training, Mortgage Lending, Credit, Business Development, Investments, Recruiting, Coaching, Leadership, Customer Service, Team Leadership, Consumer Lending, Risk Management, Refinance, Negotiation, Retail Banking, Sales, Residential Mortgages, Credit Analysis, Banking
Education
British Columbia Institute of Technology
Felix Ardon Felix Ardon's NCO Group Experience November 2009 - November 2012
Job Dedicated Support Engineer L3 at Shell
Industry Outsourcing/Offshoring
Experience
Shell November 2012 - Present
NCO Group November 2009 - November 2012
Dell June 2005 - October 2009
A & A Internet Café November 1993 - October 2009
Sykes February 2003 - May 2005
Skills
Computer Hardware, Computer Security, A+ Certified, Computer Repair, Software Installation, Software Implementation, Network Administration, Network Security, Windows Server 2003, Windows 7, XP, Cisco, Printer Support, Data Management, Viruses, Active Directory, Remote Assistance, Computer Maintenance, Windows Vista, Network Design, Wireless Networking, Netbackup, Image Processing, Spanish, English, Software Repair, Computer Peripherals, Windows XP
Education
Universidad Tecnológica de El Salvador 1994 — 2013
Bussiness Administration, Bussinnes Administration
Universidad Tecnológica de El Salvador San Salvador, El Salvador 1993 — 2000
Bachelor on busssiness, Business Administration; 4th
Colegio Don Bosco 1990 — 1993
hightschool
Shell November 2012 - Present
NCO Group November 2009 - November 2012
Dell June 2005 - October 2009
A & A Internet Café November 1993 - October 2009
Sykes February 2003 - May 2005
Skills
Computer Hardware, Computer Security, A+ Certified, Computer Repair, Software Installation, Software Implementation, Network Administration, Network Security, Windows Server 2003, Windows 7, XP, Cisco, Printer Support, Data Management, Viruses, Active Directory, Remote Assistance, Computer Maintenance, Windows Vista, Network Design, Wireless Networking, Netbackup, Image Processing, Spanish, English, Software Repair, Computer Peripherals, Windows XP
Education
Universidad Tecnológica de El Salvador 1994 — 2013
Bussiness Administration, Bussinnes Administration
Universidad Tecnológica de El Salvador San Salvador, El Salvador 1993 — 2000
Bachelor on busssiness, Business Administration; 4th
Colegio Don Bosco 1990 — 1993
hightschool
Jayby Del Rosario's NCO Group Experience August 2008 - July 2009
Job Customer Service Representative at Cubic
Industry Online Media
Experience
Cubic June 2013 - Present
jdrdesign October 2011 - Present
Bell October 2011 - December 2012
eBay October 2009 - 2010
NCO Group August 2008 - July 2009
Skills
Photoshop, Photography, PHP, Dreamweaver, After Effects, HTML + CSS, jQuery, Wordpress, Drupal, HTML
Education
British Columbia Institute of Technology 2010 — 2011
New Media and Web Development, Web Page, Digital/Multimedia and Information Resources Design
Cubic June 2013 - Present
jdrdesign October 2011 - Present
Bell October 2011 - December 2012
eBay October 2009 - 2010
NCO Group August 2008 - July 2009
Skills
Photoshop, Photography, PHP, Dreamweaver, After Effects, HTML + CSS, jQuery, Wordpress, Drupal, HTML
Education
British Columbia Institute of Technology 2010 — 2011
New Media and Web Development, Web Page, Digital/Multimedia and Information Resources Design
Karin Montgomery Karin Montgomery's NCO Group Experience 2004 - 2005
Job Human Resources Manager at Maxxam Analytics
Industry Food Production
Experience
Maxxam Analytics March 2014 - Present
Sofina Foods Inc October 2011 - March 2014
Ball Packaging Products January 2005 - September 2011
NCO Group 2004 - 2005
W. Kreykenbohm Corporation 1996 - 2004
Skills
Employee Benefits, HR Policies, Human Resources, Labor Relations, Succession Planning, Management, Employee Engagement, Onboarding, Manufacturing, Performance Management, Conflict Resolution, Negotiation, Employee Relations, Leadership, Deferred Compensation, HRIS, Safety, Training, Process Improvement
Education
The University of British Columbia
Justice Institute of British Columbia
Conflict Resolution
British Columbia Institute of Technology
Human Resources
Vancouver Community College
Provincial Instructors Program
Maxxam Analytics March 2014 - Present
Sofina Foods Inc October 2011 - March 2014
Ball Packaging Products January 2005 - September 2011
NCO Group 2004 - 2005
W. Kreykenbohm Corporation 1996 - 2004
Skills
Employee Benefits, HR Policies, Human Resources, Labor Relations, Succession Planning, Management, Employee Engagement, Onboarding, Manufacturing, Performance Management, Conflict Resolution, Negotiation, Employee Relations, Leadership, Deferred Compensation, HRIS, Safety, Training, Process Improvement
Education
The University of British Columbia
Justice Institute of British Columbia
Conflict Resolution
British Columbia Institute of Technology
Human Resources
Vancouver Community College
Provincial Instructors Program
Chanel Soares's NCO Group Experience October 2010 - June 2013
Job Director of Network Performance at Hanna Law
Industry Legal Services
Experience
Frederick J Hanna & Associates June 2013 - Present
NCO Group October 2010 - June 2013
Axiant, LLC February 2007 - November 2009
Gerald E. Moore & Associates, P.C. 2005 - 2007
Skills
Vendor Management, Call Centers, Operations Management, Outsourcing, Legal Research, Leadership, Workforce Management, Bankruptcy, Performance Management, Process Improvement, Management, Civil Litigation, Litigation, Legal Writing, Risk Management
Education
Boston College 1997 — 2001
BA, Finance
Frederick J Hanna & Associates June 2013 - Present
NCO Group October 2010 - June 2013
Axiant, LLC February 2007 - November 2009
Gerald E. Moore & Associates, P.C. 2005 - 2007
Skills
Vendor Management, Call Centers, Operations Management, Outsourcing, Legal Research, Leadership, Workforce Management, Bankruptcy, Performance Management, Process Improvement, Management, Civil Litigation, Litigation, Legal Writing, Risk Management
Education
Boston College 1997 — 2001
BA, Finance
Kulbir Multani Kulbir Multani's NCO Group Experience October 2007 - February 2009
Job Computer Systems Specialist at BC Cancer Agency
Industry Information Technology and Services
Experience
BC Cancer Agency September 2013 - Present
BC Cancer Agency February 2012 - September 2013
Burnaby School District - SD41 August 2009 - February 2012
Cobs Bread June 2010 - January 2012
NCO Group October 2007 - February 2009
South Asian Broadcasting Corporation Inc December 2003 - October 2007
Maxxium Canada April 2003 - July 2003
Subway Sandwiches November 1998 - September 2002
Hindustan Hydraulics October 1991 - July 1998
Skills
ITIL, MCSE, CCNA, Microsoft Office, SharePoint, Virtualization, Joomla, Apache, Windows Server, Active Directory, Servers, Microsoft Certified..., Operating Systems, VMware ESX, Troubleshooting
Education
British Columbia Institute of Technology 2002 — 2003
Information Technology Professional, Networking, Windows Server, MCSE, Project Management
AU College of Engineering 1986 — 1990
Bachelor, Mechanical Engineering
Andhra University 1986 — 1990
BE, mechanical engineering
Kendriya Vidyalaya 1986 — 1990
BC Cancer Agency September 2013 - Present
BC Cancer Agency February 2012 - September 2013
Burnaby School District - SD41 August 2009 - February 2012
Cobs Bread June 2010 - January 2012
NCO Group October 2007 - February 2009
South Asian Broadcasting Corporation Inc December 2003 - October 2007
Maxxium Canada April 2003 - July 2003
Subway Sandwiches November 1998 - September 2002
Hindustan Hydraulics October 1991 - July 1998
Skills
ITIL, MCSE, CCNA, Microsoft Office, SharePoint, Virtualization, Joomla, Apache, Windows Server, Active Directory, Servers, Microsoft Certified..., Operating Systems, VMware ESX, Troubleshooting
Education
British Columbia Institute of Technology 2002 — 2003
Information Technology Professional, Networking, Windows Server, MCSE, Project Management
AU College of Engineering 1986 — 1990
Bachelor, Mechanical Engineering
Andhra University 1986 — 1990
BE, mechanical engineering
Kendriya Vidyalaya 1986 — 1990
Amy D. Perkins's NCO Group Experience January 1999 - January 2005
Job Head of Strategy and Analytics
Industry Banking
Experience
RBS Citizens Financial Group September 2013 - Present
Bank of America May 2013 - September 2013
Bank of America October 2011 - May 2013
Bank of America June 2008 - October 2011
Bank of America January 2005 - June 2008
NCO Group January 1999 - January 2005
Skills
Credit Cards, Call Center, Banking, Management, Credit, Loans, Team Leadership, Risk Management, Credit Risk, Outsourcing, Financial Services, Vendor Management, Operational Risk, Loss Mitigation, Business Process..., BPO, Analysis, Analytics, Call Centers, Consumer Lending, Credit Analysis, Customer Experience, Customer Retention, Customer Satisfaction, Executive Management, Finance, Financial Risk, Forecasting, Leadership, Mortgage Lending, Performance Management, Portfolio Management, Process Improvement, Program Management, Relationship Management, Retail Banking, Six Sigma, Strategic Planning, Strategy, CRM, Business Process, Business Intelligence
Education
Bryant & Stratton College 2007 — 2010
Bachelors of Business Administration, Business
RBS Citizens Financial Group September 2013 - Present
Bank of America May 2013 - September 2013
Bank of America October 2011 - May 2013
Bank of America June 2008 - October 2011
Bank of America January 2005 - June 2008
NCO Group January 1999 - January 2005
Skills
Credit Cards, Call Center, Banking, Management, Credit, Loans, Team Leadership, Risk Management, Credit Risk, Outsourcing, Financial Services, Vendor Management, Operational Risk, Loss Mitigation, Business Process..., BPO, Analysis, Analytics, Call Centers, Consumer Lending, Credit Analysis, Customer Experience, Customer Retention, Customer Satisfaction, Executive Management, Finance, Financial Risk, Forecasting, Leadership, Mortgage Lending, Performance Management, Portfolio Management, Process Improvement, Program Management, Relationship Management, Retail Banking, Six Sigma, Strategic Planning, Strategy, CRM, Business Process, Business Intelligence
Education
Bryant & Stratton College 2007 — 2010
Bachelors of Business Administration, Business
Salomon Arreguin Salomon Arreguin's NCO Group Experience November 2003 - November 2004
Job Director
Industry Computer & Network Security
Experience
Salomon IT Consulting Inc. July 2013 - Present
Olympic Broadcasting Services January 2014 - March 2014
Coastal Range Systems April 2011 - August 2011
Olympic Broadcasting Services Vancouver September 2009 - March 2010
Club Intrawest July 2006 - May 2009
IP Applications November 2004 - July 2006
NCO Group November 2003 - November 2004
NCO (Previously RMH) November 2003 - November 2004
Big Brothers Renew June 2003 - December 2003
Big Brothers Big Sisters of Canada June 2003 - November 2003
Skills
Security, VMware ESX, Project Planning, Windows Server, System Administration, Servers, Firewalls, Network Security, Active Directory, Troubleshooting, TCP/IP, Project Management, SharePoint, Technical Support, Databases, Networking, Microsoft Exchange, Telecommunications, Leadership, Team Leadership
Education
British Columbia Institute of Technology 2005 — 2006
Network Administrator and Security Professional, Computer Systems Networking and Telecommunications
Universidad Autónoma de Chiapas 2002 — 2002
Diploma, Geographic Information Systems
University of Chiapas 1994 — 1994
Diploma, Geographic Information Systems
University of Coahuila 1989 — 1994
Bachelor's Degree, Computer Systems Engineering
Universidad Autónoma de Coahuila 1989 — 1993
Bachelor's Degree, Computer Science
Salomon IT Consulting Inc. July 2013 - Present
Olympic Broadcasting Services January 2014 - March 2014
Coastal Range Systems April 2011 - August 2011
Olympic Broadcasting Services Vancouver September 2009 - March 2010
Club Intrawest July 2006 - May 2009
IP Applications November 2004 - July 2006
NCO Group November 2003 - November 2004
NCO (Previously RMH) November 2003 - November 2004
Big Brothers Renew June 2003 - December 2003
Big Brothers Big Sisters of Canada June 2003 - November 2003
Skills
Security, VMware ESX, Project Planning, Windows Server, System Administration, Servers, Firewalls, Network Security, Active Directory, Troubleshooting, TCP/IP, Project Management, SharePoint, Technical Support, Databases, Networking, Microsoft Exchange, Telecommunications, Leadership, Team Leadership
Education
British Columbia Institute of Technology 2005 — 2006
Network Administrator and Security Professional, Computer Systems Networking and Telecommunications
Universidad Autónoma de Chiapas 2002 — 2002
Diploma, Geographic Information Systems
University of Chiapas 1994 — 1994
Diploma, Geographic Information Systems
University of Coahuila 1989 — 1994
Bachelor's Degree, Computer Systems Engineering
Universidad Autónoma de Coahuila 1989 — 1993
Bachelor's Degree, Computer Science
Philip Carper's NCO Group Experience August 2009 - August 2010
Job Environmental Inspector at West Virginia Department of Environmental Protection
Industry Public Policy
Experience
West Virginia Department of Environmental Protection February 2013 - Present
Mid-Ohio Valley Health Department August 2010 - February 2013
NCO Group August 2009 - August 2010
Bayer MaterialScience October 2007 - January 2009
Amazon.com August 2000 - August 2003
Skills
Quality Assurance, Compliance, Analysis, Customer Service, Problem Solving, Food, Requirements Analysis, Water, Excel, Policy, Environmental, Retail, Microsoft Office, Inventory Management, Food Safety, Teaching, Inspection, Investigations, Environmental Management, Environmental Policy, Sanitation, Public Health, Environmental Health, Call Center, Laboratory Experience, Laboratory Techniques, Word, PowerPoint, Access, LIMS, Escalation, Wastewater, Wastewater Treatment, Water Treatment, Safety, Water Quality, Field Sampling, Toxicology, Food Microbiology, Environmental..., Microbiology, History, Humanities, Life Sciences, Behavioral Science, Ethics, Team Leadership, Interdisciplinary, Photography, Digital Photography
Education
Northcentral University 2013 — 2016
Doctor of Business Administration (DBA), Public Administration
American Public University System 2009 — 2012
M.S., Environmental Policy and Management
New York Institute of Technology 2007 — 2008
B.A., Interdisciplinary Studies- Biology/Psychology/Humanities
West Virginia Northern Community College 2004 — 2006
A.A., Liberal Arts
Marshall University 1997 — 2000
None, Undecided
West Virginia Department of Environmental Protection February 2013 - Present
Mid-Ohio Valley Health Department August 2010 - February 2013
NCO Group August 2009 - August 2010
Bayer MaterialScience October 2007 - January 2009
Amazon.com August 2000 - August 2003
Skills
Quality Assurance, Compliance, Analysis, Customer Service, Problem Solving, Food, Requirements Analysis, Water, Excel, Policy, Environmental, Retail, Microsoft Office, Inventory Management, Food Safety, Teaching, Inspection, Investigations, Environmental Management, Environmental Policy, Sanitation, Public Health, Environmental Health, Call Center, Laboratory Experience, Laboratory Techniques, Word, PowerPoint, Access, LIMS, Escalation, Wastewater, Wastewater Treatment, Water Treatment, Safety, Water Quality, Field Sampling, Toxicology, Food Microbiology, Environmental..., Microbiology, History, Humanities, Life Sciences, Behavioral Science, Ethics, Team Leadership, Interdisciplinary, Photography, Digital Photography
Education
Northcentral University 2013 — 2016
Doctor of Business Administration (DBA), Public Administration
American Public University System 2009 — 2012
M.S., Environmental Policy and Management
New York Institute of Technology 2007 — 2008
B.A., Interdisciplinary Studies- Biology/Psychology/Humanities
West Virginia Northern Community College 2004 — 2006
A.A., Liberal Arts
Marshall University 1997 — 2000
None, Undecided
Dumisani H. Solwazi's NCO Group Experience February 2008 - November 2008
Job Marketing Liasion at Deanwood Nursing and Rehab Center
Industry Hospital & Health Care
Experience
Deanwood Nursing and Rehab Center November 2012 - Present
Professional Healthcare Resources April 2010 - November 2012
Nursing Enterprises, Inc September 2009 - April 2010
Medical Staffing Network November 2008 - September 2009
NCO Group February 2008 - November 2008
US Navy October 1996 - November 2006
Skills
Staff Development, Training, Leadership Development, Public Speaking, Talent Acquisition, Coaching, Organizational..., Team Building, Human Resources, Customer Service, New Hire Orientations, Strategic Planning, Performance Management, Process Improvement, Team Leadership, Public Relations, Conflict Resolution, Leadership, Recruiting, Marketing, Direct Sales, Sales, Sales Presentations, Military Experience, Military Affairs, Project Management, Project Coordination, Client Liaison, Client Development, Client Representation, Multi Tasking, Key Account Management, Account Management, New Business Development, Business Development
Education
University of Maryland University College 2009 — 2010
BS, Business/Human Resource Management
American Intercontinental University 2005 — 2007
Associate of Science (A.S.), Business /Concentration in Human Resources
Deanwood Nursing and Rehab Center November 2012 - Present
Professional Healthcare Resources April 2010 - November 2012
Nursing Enterprises, Inc September 2009 - April 2010
Medical Staffing Network November 2008 - September 2009
NCO Group February 2008 - November 2008
US Navy October 1996 - November 2006
Skills
Staff Development, Training, Leadership Development, Public Speaking, Talent Acquisition, Coaching, Organizational..., Team Building, Human Resources, Customer Service, New Hire Orientations, Strategic Planning, Performance Management, Process Improvement, Team Leadership, Public Relations, Conflict Resolution, Leadership, Recruiting, Marketing, Direct Sales, Sales, Sales Presentations, Military Experience, Military Affairs, Project Management, Project Coordination, Client Liaison, Client Development, Client Representation, Multi Tasking, Key Account Management, Account Management, New Business Development, Business Development
Education
University of Maryland University College 2009 — 2010
BS, Business/Human Resource Management
American Intercontinental University 2005 — 2007
Associate of Science (A.S.), Business /Concentration in Human Resources
David Chong David Chong's NCO Group Experience January 2004 - July 2004
Job Developer at Codebox Development
Industry Computer Software
Experience
Codebox Development November 2010 - Present
Sauder Business Club of Vancouver August 2011 - January 2012
Canadian Diabetes Association April 2009 - April 2010
Ricoh Canada Inc. January 2009 - September 2009
Talent Technology Corporation (now Talemetry) May 2008 - January 2009
BroadbandTV Corp. February 2006 - September 2007
NCO Group January 2004 - July 2004
College Pro Painters September 2001 - November 2002
Skills
Web Development, Mobile Applications, Web Applications, Web Services, CSS, jQuery, Team Leadership, Programming, JavaScript, Project Management, HTML, MySQL, WordPress, PHP, Drupal, Business Development, HTML 5, AJAX, Git, Account Management, LAMP, OOP, Amazon EC2, REST, APIs, Database Design, SQL, SEO, Sales, XHTML, Ruby on Rails, Facebook API, CMS, MVC, iOS development, Java
Education
The University of British Columbia 2009 — 2010
Unclassified Student (5th year), Math, Economics, A- average
The University of British Columbia 2004 — 2007
Bachelor of Commerce (Honours), Management Information Systems, E-Business, Marketing, A- average
Langara College 2003 — 2005
Arts & Science Diploma, Liberal Arts and Sciences/Liberal Studies
Shawnigan Lake School 2000 — 2001
High School Diploma
The University of British Columbia
Bachelor's Degree, Computer Science, A average
British Columbia Institute of Technology
Diploma of Technology, Computer Systems Technology, A+ average
Codebox Development November 2010 - Present
Sauder Business Club of Vancouver August 2011 - January 2012
Canadian Diabetes Association April 2009 - April 2010
Ricoh Canada Inc. January 2009 - September 2009
Talent Technology Corporation (now Talemetry) May 2008 - January 2009
BroadbandTV Corp. February 2006 - September 2007
NCO Group January 2004 - July 2004
College Pro Painters September 2001 - November 2002
Skills
Web Development, Mobile Applications, Web Applications, Web Services, CSS, jQuery, Team Leadership, Programming, JavaScript, Project Management, HTML, MySQL, WordPress, PHP, Drupal, Business Development, HTML 5, AJAX, Git, Account Management, LAMP, OOP, Amazon EC2, REST, APIs, Database Design, SQL, SEO, Sales, XHTML, Ruby on Rails, Facebook API, CMS, MVC, iOS development, Java
Education
The University of British Columbia 2009 — 2010
Unclassified Student (5th year), Math, Economics, A- average
The University of British Columbia 2004 — 2007
Bachelor of Commerce (Honours), Management Information Systems, E-Business, Marketing, A- average
Langara College 2003 — 2005
Arts & Science Diploma, Liberal Arts and Sciences/Liberal Studies
Shawnigan Lake School 2000 — 2001
High School Diploma
The University of British Columbia
Bachelor's Degree, Computer Science, A average
British Columbia Institute of Technology
Diploma of Technology, Computer Systems Technology, A+ average
Staci Daugherty Staci Daugherty's NCO Group Experience February 2011 - Present
Job Editor and Chief
Industry Writing and Editing
Experience
Time to Savor August 2012 - Present
APAC February 2011 - Present
NCO Group February 2011 - Present
NCO February 2011 - Present
Aegis Communications September 2008 - June 2010
Wal-Mart Supercenters, Carthage & Joplin, MO March 2004 - January 2007
Carthage R-9 School District January 2002 - September 2004
Mercy Discovery Center June 1997 - August 1998
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Outlook Express, Adding Machine, Fax, Phone Etiquette, Mac OS X, Creative Writing, Business Writing
Education
Ashford University (Bridgepoint Education, Inc 2010 — 2012
BA, English
Ashford University 2009 — 2012
English, Literature, Psychology
Missouri Southern State University 1985 — 1990
Associate of Arts, General Studies
Carthage Senior High School 1982 — 1985
High School Diploma, English
Carthage Senior High School 1982 — 1985
Bachelor of Arts (B.A.), English
Time to Savor August 2012 - Present
APAC February 2011 - Present
NCO Group February 2011 - Present
NCO February 2011 - Present
Aegis Communications September 2008 - June 2010
Wal-Mart Supercenters, Carthage & Joplin, MO March 2004 - January 2007
Carthage R-9 School District January 2002 - September 2004
Mercy Discovery Center June 1997 - August 1998
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Outlook Express, Adding Machine, Fax, Phone Etiquette, Mac OS X, Creative Writing, Business Writing
Education
Ashford University (Bridgepoint Education, Inc 2010 — 2012
BA, English
Ashford University 2009 — 2012
English, Literature, Psychology
Missouri Southern State University 1985 — 1990
Associate of Arts, General Studies
Carthage Senior High School 1982 — 1985
High School Diploma, English
Carthage Senior High School 1982 — 1985
Bachelor of Arts (B.A.), English
Travis Steppe Travis Steppe's NCO Group Experience December 2009 - February 2011
Job Networking Specialist / IT Support Specialist
Industry Computer Networking
Experience
NCO Group December 2009 - February 2011
Carmike Cinemas November 2007 - January 2010
Blockbuster May 2006 - May 2007
Holiday Companies January 2006 - March 2007
Castles Kitchens August 2004 - October 2004
Education
Anoka Ramsey Community College 2006 — 2009
Computer Networking and Telecommunications
NCO Group December 2009 - February 2011
Carmike Cinemas November 2007 - January 2010
Blockbuster May 2006 - May 2007
Holiday Companies January 2006 - March 2007
Castles Kitchens August 2004 - October 2004
Education
Anoka Ramsey Community College 2006 — 2009
Computer Networking and Telecommunications
Lynette Jensen Lynette Jensen's NCO Group Experience 2002 - 2005
Job Director of Continuing Education Degree Programs at Weber State University
Industry Higher Education
Experience
Weber State University February 2014 - Present
Weber State University May 2011 - February 2014
Weber State University December 2008 - May 2011
NCO Group 2002 - 2005
Skills
Higher Education, Team Leadership, Higher Education..., Adult Education, Personal Development, Leadership Development, Quality Management, Training Delivery, Employee Training, Administrative Work, Call Centers, Supported Living, Management, Customer Service, Student Affairs, Teaching, Public Speaking, Curriculum Development, Research, Event Planning, Team Building, PowerPoint, Student Development, Project Management, Staff Development, Instructional Design, Academic Advising, E-Learning
Education
Weber State University 2006 — 2008
Masters, Healthcare Administration
Brigham Young University 1980 — 1982
Bachelor of Science, Sociology
Weber State University February 2014 - Present
Weber State University May 2011 - February 2014
Weber State University December 2008 - May 2011
NCO Group 2002 - 2005
Skills
Higher Education, Team Leadership, Higher Education..., Adult Education, Personal Development, Leadership Development, Quality Management, Training Delivery, Employee Training, Administrative Work, Call Centers, Supported Living, Management, Customer Service, Student Affairs, Teaching, Public Speaking, Curriculum Development, Research, Event Planning, Team Building, PowerPoint, Student Development, Project Management, Staff Development, Instructional Design, Academic Advising, E-Learning
Education
Weber State University 2006 — 2008
Masters, Healthcare Administration
Brigham Young University 1980 — 1982
Bachelor of Science, Sociology
Jordan Sealey Jordan Sealey's NCO Group Experience July 2010 - December 2010
Job Assistant Resident Director at Alfred University
Industry
Experience
Alfred University July 2015 - Present
Alfred State SUNY College August 2012 - Present
Management Health Solutions, Inc. December 2012 - August 2013
Foot Locker May 2011 - July 2013
Hearst Digital Marketing Services December 2010 - May 2011
NCO Group July 2010 - December 2010
Skills
Customer Service, Microsoft Excel, PowerPoint, Public Speaking, Leadership, Strategic Planning, Microsoft Office, Management, Social Media, Sales, Marketing, Teaching, Team Leadership, Teamwork, Negotiation, Microsoft Word, Team Building
Education
Alfred University 2015 — 2016
Master of Business Administration (M.B.A.)
Alfred State College - SUNY College of Technology 2014 — 2015
Bachelor's Degree, Business Administration and Management, General, senior
Alfred State College - SUNY College of Technology 2011 — 2013
Associate's degree, Business Administration and Management, General
Alfred University July 2015 - Present
Alfred State SUNY College August 2012 - Present
Management Health Solutions, Inc. December 2012 - August 2013
Foot Locker May 2011 - July 2013
Hearst Digital Marketing Services December 2010 - May 2011
NCO Group July 2010 - December 2010
Skills
Customer Service, Microsoft Excel, PowerPoint, Public Speaking, Leadership, Strategic Planning, Microsoft Office, Management, Social Media, Sales, Marketing, Teaching, Team Leadership, Teamwork, Negotiation, Microsoft Word, Team Building
Education
Alfred University 2015 — 2016
Master of Business Administration (M.B.A.)
Alfred State College - SUNY College of Technology 2014 — 2015
Bachelor's Degree, Business Administration and Management, General, senior
Alfred State College - SUNY College of Technology 2011 — 2013
Associate's degree, Business Administration and Management, General
Kevin Pruner Kevin Pruner's NCO Group Experience July 2007 - July 2009
Job Executive Director Client Management & Sales at JP Morgan
Industry Financial Services
Experience
J.P. Morgan September 2010 - Present
Mayfair Advisors Llc July 2009 - August 2010
Hudson Valley Dog Sanctuary (HVDogS) July 2009 - August 2010
NCO Group July 2007 - July 2009
J.P. Morgan March 1986 - December 2007
Skills
Banking, Product Development, Product Marketing, Sales Management, Strategic Leadership, Business Management, Key Account Management, Non-profits, New Business Development, Negotiation, Volunteer Management, Board Development, Charities, Financial Institutions, Management, Loan Servicing, Corporate Trust, Structured Finance, ABS, MBS, Collateral Management, Derivatives, Financial Markets, Credit, Financial Services, Nonprofits, Finance, Fixed Income, Securitization, CRM, Capital Markets, Loans, Securities, Credit Derivatives, Structured Products, Bonds, Middle Office, CDO, Valuation, Securities Lending, Global Custody, Private Equity, Swaps, Settlement, Executive Management
Education
Arizona State University, W. P. Carey School of Business
B.S. Double Major: Finance, Accounting
Columbia University - Columbia Business School
Certificate; Strategic Sales Management / ELP
New York University - Leonard N. Stern School of Business
Certificate; Key Account Management / TGMLP
J.P. Morgan September 2010 - Present
Mayfair Advisors Llc July 2009 - August 2010
Hudson Valley Dog Sanctuary (HVDogS) July 2009 - August 2010
NCO Group July 2007 - July 2009
J.P. Morgan March 1986 - December 2007
Skills
Banking, Product Development, Product Marketing, Sales Management, Strategic Leadership, Business Management, Key Account Management, Non-profits, New Business Development, Negotiation, Volunteer Management, Board Development, Charities, Financial Institutions, Management, Loan Servicing, Corporate Trust, Structured Finance, ABS, MBS, Collateral Management, Derivatives, Financial Markets, Credit, Financial Services, Nonprofits, Finance, Fixed Income, Securitization, CRM, Capital Markets, Loans, Securities, Credit Derivatives, Structured Products, Bonds, Middle Office, CDO, Valuation, Securities Lending, Global Custody, Private Equity, Swaps, Settlement, Executive Management
Education
Arizona State University, W. P. Carey School of Business
B.S. Double Major: Finance, Accounting
Columbia University - Columbia Business School
Certificate; Strategic Sales Management / ELP
New York University - Leonard N. Stern School of Business
Certificate; Key Account Management / TGMLP
Matthew Wakeley Matthew Wakeley's NCO Group Experience August 2011 - February 2012
Job Systems Engineer at Clayco
Industry Information Technology and Services
Experience
Clayco November 2014 - Present
Clayco November 2013 - April 2015
Clayco May 2012 - October 2013
NCO Group August 2011 - February 2012
Axium Foods February 2010 - August 2011
Skills
Systems Analysis, Troubleshooting, Customer Service, IP Phones, Windows 7, Mobile Devices, Mobile Communications, Mac OS X, Active Directory, Microsoft Exchange, Microsoft Office, Lync, Networking, OS X, Operating Systems, VPN, Windows, Software Installation, Hardware, On Screen Takeoff, WinEst, Citrix, iOS, Android, Computer Hardware, Help Desk Support, VoIP, Technical Support, DHCP
Education
Blackhawk Technical College 2010 — 2012
Belvidere High School 1998 — 2002
Clayco November 2014 - Present
Clayco November 2013 - April 2015
Clayco May 2012 - October 2013
NCO Group August 2011 - February 2012
Axium Foods February 2010 - August 2011
Skills
Systems Analysis, Troubleshooting, Customer Service, IP Phones, Windows 7, Mobile Devices, Mobile Communications, Mac OS X, Active Directory, Microsoft Exchange, Microsoft Office, Lync, Networking, OS X, Operating Systems, VPN, Windows, Software Installation, Hardware, On Screen Takeoff, WinEst, Citrix, iOS, Android, Computer Hardware, Help Desk Support, VoIP, Technical Support, DHCP
Education
Blackhawk Technical College 2010 — 2012
Belvidere High School 1998 — 2002
John Milling John Milling's NCO Group Experience March 2008 - April 2009
Job Computer Network Management Faculty at Centura College
Industry Information Technology and Services
Experience
Centura College April 2013 - Present
Bon Secours Virginia/Hampton Roads Health System Information Services May 2012 - Present
Eastern Data March 2012 - May 2012
Tidewater Community College September 2011 - March 2012
Liberty Tax Service December 2010 - March 2012
Cox Communications January 2010 - August 2011
NCO Group March 2008 - April 2009
Portfolio Recovery Associates, Inc. 2003 - 2005
Skills
Active Directory, Cisco, Computer Hardware, Software Installation, Windows 7, VMware, SQL, Virtual PC, PC maintenance, EMR, Altiris, Microsoft Office, Microsoft Technologies, XP, Cisco Technologies, Antivirus, Help Desk Support, Microsoft Exchange, Windows XP, VoIP, Computer Maintenance, Windows, Hardware, Printers, Technical Support, EHR, Group Policy, Windows Server, A+, Remote Desktop, Windows Vista, Call Center, Citrix, Reflection X, Call Centers, SharePoint, Operating Systems, Laptops, HTML, Microsoft SQL Server, Access, Networking, Software Documentation, Network Administration, Visio, Testing, Computer Repair, BMC Remedy, Linux, Viero
Education
Tidewater Community College 2011 — 2012
Certificate of Study, Electronic Medical Records Engineering
Centura College-Newport News 2008 — 2009
Associates of Occupational Sciences, Computer Network Management
Tabb High School 1989 — 1993
Centura College April 2013 - Present
Bon Secours Virginia/Hampton Roads Health System Information Services May 2012 - Present
Eastern Data March 2012 - May 2012
Tidewater Community College September 2011 - March 2012
Liberty Tax Service December 2010 - March 2012
Cox Communications January 2010 - August 2011
NCO Group March 2008 - April 2009
Portfolio Recovery Associates, Inc. 2003 - 2005
Skills
Active Directory, Cisco, Computer Hardware, Software Installation, Windows 7, VMware, SQL, Virtual PC, PC maintenance, EMR, Altiris, Microsoft Office, Microsoft Technologies, XP, Cisco Technologies, Antivirus, Help Desk Support, Microsoft Exchange, Windows XP, VoIP, Computer Maintenance, Windows, Hardware, Printers, Technical Support, EHR, Group Policy, Windows Server, A+, Remote Desktop, Windows Vista, Call Center, Citrix, Reflection X, Call Centers, SharePoint, Operating Systems, Laptops, HTML, Microsoft SQL Server, Access, Networking, Software Documentation, Network Administration, Visio, Testing, Computer Repair, BMC Remedy, Linux, Viero
Education
Tidewater Community College 2011 — 2012
Certificate of Study, Electronic Medical Records Engineering
Centura College-Newport News 2008 — 2009
Associates of Occupational Sciences, Computer Network Management
Tabb High School 1989 — 1993
Kristen O'Reilly's NCO Group Experience February 2005 - November 2006
Job Community Associations Auditor at Luft & Company, P.C.
Industry Accounting
Experience
Luft & Company, P.C. November 2006 - Present
NCO Group February 2005 - November 2006
DeStephanis & Associates February 2004 - February 2005
Skills
Financial Statements, Accounting, Tax Preparation, General Ledger, Financial Reporting, QuickBooks
Education
Saint Joseph's University 2004 — 2007
Masters, Accounting
Cabrini College 1999 — 2003
BS, Marketing
Luft & Company, P.C. November 2006 - Present
NCO Group February 2005 - November 2006
DeStephanis & Associates February 2004 - February 2005
Skills
Financial Statements, Accounting, Tax Preparation, General Ledger, Financial Reporting, QuickBooks
Education
Saint Joseph's University 2004 — 2007
Masters, Accounting
Cabrini College 1999 — 2003
BS, Marketing
Christal Cone Christal Cone's NCO Group Experience March 2009 - June 2010
Job Program/Project Manager III Network Supplier Services
Industry Wireless
Experience
Sprint Nextel January 2012 - Present
NCO Group March 2009 - June 2010
Southwest Water Company March 2008 - January 2009
PRC January 2007 - October 2007
IBM March 2004 - January 2007
Sprint July 1997 - March 2004
AT&T 1989 - 1997
Skills
International Sales, Call Center, Vendor Management, Process Improvement, Outsourcing, BPO, Change Management, Performance Management, Workforce Management, Operations Management, Cross-functional Team..., Customer Experience, Call Centers, Management, Leadership, Program Management, Strategy, Telecommunications, Wireless, Team Building
Education
Baker University 1992 — 1994
MBA
Loyola University New Orleans College of Law 1978 — 1980
University of Missouri-Kansas City 1974 — 1978
BA, Political Science
St. Pius 1971 — 1974
Sprint Nextel January 2012 - Present
NCO Group March 2009 - June 2010
Southwest Water Company March 2008 - January 2009
PRC January 2007 - October 2007
IBM March 2004 - January 2007
Sprint July 1997 - March 2004
AT&T 1989 - 1997
Skills
International Sales, Call Center, Vendor Management, Process Improvement, Outsourcing, BPO, Change Management, Performance Management, Workforce Management, Operations Management, Cross-functional Team..., Customer Experience, Call Centers, Management, Leadership, Program Management, Strategy, Telecommunications, Wireless, Team Building
Education
Baker University 1992 — 1994
MBA
Loyola University New Orleans College of Law 1978 — 1980
University of Missouri-Kansas City 1974 — 1978
BA, Political Science
St. Pius 1971 — 1974
Marcus Dickerson Marcus Dickerson's NCO Group Experience January 2014 - May 2014
Job Cataloging Metadata Assistant at Alabama State University
Industry Outsourcing/Offshoring
Experience
Alabama State University May 2014 - Present
NCO Group January 2014 - May 2014
NCO Group November 2009 - December 2013
NCO Group July 2006 - October 2009
Skills
Test Planning, Microsoft Excel, Microsoft Word, Process Improvement, Quality Assurance, Software Quality..., Analysis, Microsoft Office, Customer Service, Quality Center, Access, MS Project, Windows, Outlook, Time Management, Team Building, Project Management, PowerPoint, Coaching, Call Centers, SharePoint, Training, Team Leadership, Computers, Business Communications, Customer Oriented, Teamwork, Microsoft Outlook, Conducting Interviews
Education
Alabama State University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, Graduate
Alabama State University
BS, Business Administration and Management, General
Alabama State University May 2014 - Present
NCO Group January 2014 - May 2014
NCO Group November 2009 - December 2013
NCO Group July 2006 - October 2009
Skills
Test Planning, Microsoft Excel, Microsoft Word, Process Improvement, Quality Assurance, Software Quality..., Analysis, Microsoft Office, Customer Service, Quality Center, Access, MS Project, Windows, Outlook, Time Management, Team Building, Project Management, PowerPoint, Coaching, Call Centers, SharePoint, Training, Team Leadership, Computers, Business Communications, Customer Oriented, Teamwork, Microsoft Outlook, Conducting Interviews
Education
Alabama State University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, Graduate
Alabama State University
BS, Business Administration and Management, General
Eric Naassan Eric Naassan's NCO Group Experience 2005 - 2007
Job Director, Operations at Vivonet
Industry Hospitality
Experience
Vivonet May 2015 - Present
Vivonet May 2012 - May 2015
Vivonet February 2012 - May 2012
Vivonet December 2011 - February 2012
Vivonet August 2010 - December 2011
Vivonet February 2009 - August 2010
Vivonet September 2007 - February 2009
Vivonet March 2007 - September 2007
NCO Group 2005 - 2007
Skills
Process Improvement, Requirements Analysis, Software Implementation, SaaS, Salesforce.com, Business Intelligence, Business Analysis, SQL, Project Management, Project Planning, Operations Management, Leadership, Performance Management, Strategic Planning, Customer Satisfaction, Call Centers, Net Promoter Score, Professional Services, Coaching, Start-ups, Team Leadership, Outsourcing, Management, CRM, Enterprise Software, Customer Experience, Product Management, Vendor Management, Strategy, Cross-functional Team..., Business Process..., Cloud Computing, Analytics, Business Process, Agile Methodologies, Team Management, Software Project..., Integration, E-commerce, Lead Generation, Quality Assurance, Software Development, Change Management, Customer Retention, Agile Project Management, Program Management, SDLC
Education
Collège LaSalle 2004 — 2006
British Columbia Institute of Technology
Vivonet May 2015 - Present
Vivonet May 2012 - May 2015
Vivonet February 2012 - May 2012
Vivonet December 2011 - February 2012
Vivonet August 2010 - December 2011
Vivonet February 2009 - August 2010
Vivonet September 2007 - February 2009
Vivonet March 2007 - September 2007
NCO Group 2005 - 2007
Skills
Process Improvement, Requirements Analysis, Software Implementation, SaaS, Salesforce.com, Business Intelligence, Business Analysis, SQL, Project Management, Project Planning, Operations Management, Leadership, Performance Management, Strategic Planning, Customer Satisfaction, Call Centers, Net Promoter Score, Professional Services, Coaching, Start-ups, Team Leadership, Outsourcing, Management, CRM, Enterprise Software, Customer Experience, Product Management, Vendor Management, Strategy, Cross-functional Team..., Business Process..., Cloud Computing, Analytics, Business Process, Agile Methodologies, Team Management, Software Project..., Integration, E-commerce, Lead Generation, Quality Assurance, Software Development, Change Management, Customer Retention, Agile Project Management, Program Management, SDLC
Education
Collège LaSalle 2004 — 2006
British Columbia Institute of Technology
Shawn Larimer's NCO Group Experience August 2009 - December 2009
Job Rater at Lockton Affinity
Industry Insurance
Experience
Lockton Affinity January 2010 - Present
NCO Group August 2009 - December 2009
InterCall March 2009 - July 2009
Bushnell August 2006 - February 2009
H&R Block July 2003 - July 2006
Citibank May 2002 - July 2003
Everest Connections January 2001 - April 2002
Birch Telecom June 1998 - December 2000
Brooks Fiber/MCI WorldCom March 1997 - June 1998
Sprint April 1987 - February 1997
Skills
Telecommunications, Customer Service, Technical Support, Leadership, Marketing, Credit, Database Administration, Continuous Improvement, Shipping, Outside Sales, EDI
Education
Baker University 2002 — 2004
Master of Business Administration (MBA)
Baker University
Bachelor of Business Administration (BBA)
Lockton Affinity January 2010 - Present
NCO Group August 2009 - December 2009
InterCall March 2009 - July 2009
Bushnell August 2006 - February 2009
H&R Block July 2003 - July 2006
Citibank May 2002 - July 2003
Everest Connections January 2001 - April 2002
Birch Telecom June 1998 - December 2000
Brooks Fiber/MCI WorldCom March 1997 - June 1998
Sprint April 1987 - February 1997
Skills
Telecommunications, Customer Service, Technical Support, Leadership, Marketing, Credit, Database Administration, Continuous Improvement, Shipping, Outside Sales, EDI
Education
Baker University 2002 — 2004
Master of Business Administration (MBA)
Baker University
Bachelor of Business Administration (BBA)
Safia Nour Safia Nour's NCO Group Experience May 2012 - August 2012
Job Recruitment Coordinator at Gameloft
Industry Human Resources
Experience
Gameloft September 2014 - Present
PSP Investments July 2014 - September 2014
Gildan May 2013 - August 2013
NCO Group May 2012 - August 2012
Skills
Payroll, Human Resources, Microsoft Word, Microsoft Office, Recruiting, Team Leadership, Microsoft Excel, Customer Service, Teamwork, Time Management, PowerPoint, Event Planning, Social Networking, Leadership
Education
McGill University 2010 — 2013
Bachelor of Commerce (BCom), Labor Management and Human Resources
Amsterdam University of Applied Sciences 2013 — 2013
Exchange semester away, Business/Commerce, General
Dawson College 2008 — 2010
DEC, Commerce
Gameloft September 2014 - Present
PSP Investments July 2014 - September 2014
Gildan May 2013 - August 2013
NCO Group May 2012 - August 2012
Skills
Payroll, Human Resources, Microsoft Word, Microsoft Office, Recruiting, Team Leadership, Microsoft Excel, Customer Service, Teamwork, Time Management, PowerPoint, Event Planning, Social Networking, Leadership
Education
McGill University 2010 — 2013
Bachelor of Commerce (BCom), Labor Management and Human Resources
Amsterdam University of Applied Sciences 2013 — 2013
Exchange semester away, Business/Commerce, General
Dawson College 2008 — 2010
DEC, Commerce
Jean Calkins Jean Calkins's NCO Group Experience November 2008 - December 2008
Job Medical Records Clerk at Botsford Hospital
Industry Information Technology and Services
Experience
Botsford Hospital August 2015 - Present
Angela Hospice Home Care Inc May 2015 - Present
Once Upon A Child January 2010 - April 2010
NCO Group November 2008 - December 2008
Manage Uptime August 2006 - February 2008
Philippine Taekwondo Training Center April 2002 - April 2005
Skills
ICD-10, HCPCS, CPT, HIPAA, Data Entry, Medical Coding, Medical Records, Medical Terminology, Clerical Work, Customer Service, Microsoft Word, Microsoft Excel, PowerPoint, HTML Scripting, Allscripts, Time Management, Organization Skills, Attention to Detail, Quality Focus, Productivity Improvement
Education
Schoolcraft College 2012 — 2016
Associate of Arts and Sciences (AAS), Health Information/Medical Records Technology/Technician
Informatics International College 2005 — 2007
Associate of Arts and Sciences (AAS), Information Technology
AMA University 2001 — 2005
Bachelor of Applied Science (BASc), Electrical, Electronics and Communications Engineering
Botsford Hospital August 2015 - Present
Angela Hospice Home Care Inc May 2015 - Present
Once Upon A Child January 2010 - April 2010
NCO Group November 2008 - December 2008
Manage Uptime August 2006 - February 2008
Philippine Taekwondo Training Center April 2002 - April 2005
Skills
ICD-10, HCPCS, CPT, HIPAA, Data Entry, Medical Coding, Medical Records, Medical Terminology, Clerical Work, Customer Service, Microsoft Word, Microsoft Excel, PowerPoint, HTML Scripting, Allscripts, Time Management, Organization Skills, Attention to Detail, Quality Focus, Productivity Improvement
Education
Schoolcraft College 2012 — 2016
Associate of Arts and Sciences (AAS), Health Information/Medical Records Technology/Technician
Informatics International College 2005 — 2007
Associate of Arts and Sciences (AAS), Information Technology
AMA University 2001 — 2005
Bachelor of Applied Science (BASc), Electrical, Electronics and Communications Engineering
Shaniqua Frazier Shaniqua Frazier's NCO Group Experience March 2008 - March 2009
Job Administrative Assistant at Bryant & Stratton College
Industry Higher Education
Experience
Bryant & Stratton College September 2012 - Present
Massage Envy Spa July 2014 - November 2014
Michael’s Arts & Crafts July 2012 - March 2013
Bryant & Stratton College May 2012 - July 2012
Bryant & Stratton College March 2011 - May 2012
Minnie A. Stiff Pediatrics March 2012 - April 2012
Portfolio Recovery Associates August 2010 - March 2011
NCO Group March 2008 - March 2009
Skills
Microsoft Word, Microsoft Publisher, PowerPoint, Microsoft Excel
Education
Bryant & Stratton College
AS, Medical Assistant
Bryant & Stratton College
BS, Health Services Administration
Bryant & Stratton College September 2012 - Present
Massage Envy Spa July 2014 - November 2014
Michael’s Arts & Crafts July 2012 - March 2013
Bryant & Stratton College May 2012 - July 2012
Bryant & Stratton College March 2011 - May 2012
Minnie A. Stiff Pediatrics March 2012 - April 2012
Portfolio Recovery Associates August 2010 - March 2011
NCO Group March 2008 - March 2009
Skills
Microsoft Word, Microsoft Publisher, PowerPoint, Microsoft Excel
Education
Bryant & Stratton College
AS, Medical Assistant
Bryant & Stratton College
BS, Health Services Administration
Rita-Rae' (Conley) Estes Rita-Rae' (Conley) Estes's NCO Group Experience June 2011 - April 2012
Job Customer Service Team Lead at LoanCare, A ServiceLink Company
Industry Consumer Services
Experience
LoanCare, A ServiceLink Company November 2014 - Present
LoanCare, A ServiceLink Company July 2014 - November 2014
LoanCare, A ServiceLink Company December 2012 - July 2014
NCO Group June 2011 - April 2012
Greensboro Coliseum Complex August 2009 - August 2011
Skills
Customer Service, Management, Call Centers, Team Management, Process Improvement, Training, Outsourcing, Customer Satisfaction, Vendor Management, Team Leadership, BPO, Technical Support, Workforce Management, Contact Centers, Customer Experience, Service Delivery, Leadership, Outlook, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint
Education
Charles E Jordan High School 2002 — 2006
High School
Bennett College for Women
History
LoanCare, A ServiceLink Company November 2014 - Present
LoanCare, A ServiceLink Company July 2014 - November 2014
LoanCare, A ServiceLink Company December 2012 - July 2014
NCO Group June 2011 - April 2012
Greensboro Coliseum Complex August 2009 - August 2011
Skills
Customer Service, Management, Call Centers, Team Management, Process Improvement, Training, Outsourcing, Customer Satisfaction, Vendor Management, Team Leadership, BPO, Technical Support, Workforce Management, Contact Centers, Customer Experience, Service Delivery, Leadership, Outlook, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint
Education
Charles E Jordan High School 2002 — 2006
High School
Bennett College for Women
History
Tito Dominguez Tito Dominguez's NCO Group Experience 2009 - 2010
Job Deployment Functionality Technician
Industry Information Technology and Services
Experience
Best Buy July 2015 - Present
Best Buy May 2014 - June 2015
Best Buy July 2012 - May 2014
T-Mobile March 2011 - June 2012
T-Mobile March 2011 - June 2012
T-Mobile March 2011 - June 2012
NCO Group 2009 - 2010
Skills
Bilingual, Spanish-English, Customer Service, Technical Support, Communication Skills, Meet Deadlines, Exceeding Expectations, Ready to Learn, Willing to Go the Extra..., Energetic team player, Problem Solving, Competitive, Customer Retention, Mobile Devices, Retail, Team Leadership, Networking, Call Centers, Troubleshooting, Customer Experience, Time Management, Wireless, Merchandising, System Deployment, Data Entry, Retail Sales, Home Networking, Wireless Networking, Computer Hardware, Computer Maintenance, Printers, POS, Cabling, iPhone, Customer Satisfaction, Telecommunications, Team Building, Training, Employee Training, Inventory Management, Visual Merchandising, Strategic Planning, Leadership
Education
Arizona Western College 2005 — 2008
Associate's degree, Massage Therapy/Therapeutic Massage
San Luis High School 2001 — 2005
HIgh School Diploma, General Studies
Best Buy July 2015 - Present
Best Buy May 2014 - June 2015
Best Buy July 2012 - May 2014
T-Mobile March 2011 - June 2012
T-Mobile March 2011 - June 2012
T-Mobile March 2011 - June 2012
NCO Group 2009 - 2010
Skills
Bilingual, Spanish-English, Customer Service, Technical Support, Communication Skills, Meet Deadlines, Exceeding Expectations, Ready to Learn, Willing to Go the Extra..., Energetic team player, Problem Solving, Competitive, Customer Retention, Mobile Devices, Retail, Team Leadership, Networking, Call Centers, Troubleshooting, Customer Experience, Time Management, Wireless, Merchandising, System Deployment, Data Entry, Retail Sales, Home Networking, Wireless Networking, Computer Hardware, Computer Maintenance, Printers, POS, Cabling, iPhone, Customer Satisfaction, Telecommunications, Team Building, Training, Employee Training, Inventory Management, Visual Merchandising, Strategic Planning, Leadership
Education
Arizona Western College 2005 — 2008
Associate's degree, Massage Therapy/Therapeutic Massage
San Luis High School 2001 — 2005
HIgh School Diploma, General Studies
Melissa Kerns's NCO Group Experience September 2002 - November 2007
Job Sales Coordinator at MetLife
Industry Marketing and Advertising
Experience
MetLife December 2014 - Present
Yellow Pages Group / Groupe Pages Jaunes – Canada July 2013 - April 2014
Yellow Pages Group / Groupe Pages Jaunes – Canada February 2011 - July 2013
RBC July 2010 - February 2011
eBay Inc July 2008 - July 2009
NCO Group September 2002 - November 2007
Skills
Sales, Customer Service, Invoicing, Advertising, Social Media, Customer Satisfaction, Leadership, Sales Operations, Databases, Call Centers
Education
British Columbia Institute of Technology 2012 — 2013
Applied Network Admin and Design
Douglas College 2005 — 2008
No Degree, Accounting, Office Admin
MetLife December 2014 - Present
Yellow Pages Group / Groupe Pages Jaunes – Canada July 2013 - April 2014
Yellow Pages Group / Groupe Pages Jaunes – Canada February 2011 - July 2013
RBC July 2010 - February 2011
eBay Inc July 2008 - July 2009
NCO Group September 2002 - November 2007
Skills
Sales, Customer Service, Invoicing, Advertising, Social Media, Customer Satisfaction, Leadership, Sales Operations, Databases, Call Centers
Education
British Columbia Institute of Technology 2012 — 2013
Applied Network Admin and Design
Douglas College 2005 — 2008
No Degree, Accounting, Office Admin
Deirdre Brehaney Deirdre Brehaney's NCO Group Experience December 2012 - May 2015
Job Resolution Supervisor
Industry Consumer Services
Experience
NCO Group December 2012 - May 2015
GE Money Bank July 2008 - August 2009
The EPOCH Group March 2001 - August 2005
Federated Insurance Company August 2000 - March 2001
Americo Life Insurance Company July 1999 - August 2000
Centennial Life Insurance Co. August 1996 - August 1999
Gallagher Woodsmall Insurance Services July 1995 - August 1996
Business Men's Assurance (BMA) November 1989 - May 1995
Skills
Credit, Customer Service, Microsoft Office, Claime, Call Centers, Data Entry, Outlook, Microsoft Word, Microsoft Excel, PowerPoint, Customer Satisfaction, Management, Sales
Education
The University of Kansas 1982 — 1984
Bachelor's degree, Human Resources Management/Personnel Administration, General
Avila University 1979 — 1981
Business Administration and Management, General
NCO Group December 2012 - May 2015
GE Money Bank July 2008 - August 2009
The EPOCH Group March 2001 - August 2005
Federated Insurance Company August 2000 - March 2001
Americo Life Insurance Company July 1999 - August 2000
Centennial Life Insurance Co. August 1996 - August 1999
Gallagher Woodsmall Insurance Services July 1995 - August 1996
Business Men's Assurance (BMA) November 1989 - May 1995
Skills
Credit, Customer Service, Microsoft Office, Claime, Call Centers, Data Entry, Outlook, Microsoft Word, Microsoft Excel, PowerPoint, Customer Satisfaction, Management, Sales
Education
The University of Kansas 1982 — 1984
Bachelor's degree, Human Resources Management/Personnel Administration, General
Avila University 1979 — 1981
Business Administration and Management, General
Hunter Rancourt's NCO Group Experience February 2010 - July 2011
Job Product Research at Gravity Payments
Industry Computer Hardware
Experience
Gravity Payments January 2013 - Present
JMAC Resources June 2012 - January 2013
Elim Care, Inc July 2011 - June 2012
NCO Group February 2010 - July 2011
GCM Inc February 2011 - April 2011
Super One Foods August 2008 - August 2009
Skills
Windows 7, OS X, Hardware, Customer Service, Linux, Help Desk Support, Active Directory, Microsoft Office, Windows Server, Laptops, Windows Vista, Troubleshooting, Software Documentation, Technical Support, iOS, Call Center, Computer Hardware, XP, Customer Satisfaction, Customer Support, Process Improvement, Watchguard, Terminal Services, Microsoft Office 2003, Microsoft Office 2007, Office 2010, POS Lavu, NCR Silver, Leaf POS, First Data, Paymentech, Tsys, Talech, User Guide Creation, Merchant Services, Strategic Partnerships
Education
Brown College 2009 — 2011
Associate of Applied Science, Network Development
Rainy River Community College 2007 — 2011
Associate Arts, Liberal Arts
Gravity Payments January 2013 - Present
JMAC Resources June 2012 - January 2013
Elim Care, Inc July 2011 - June 2012
NCO Group February 2010 - July 2011
GCM Inc February 2011 - April 2011
Super One Foods August 2008 - August 2009
Skills
Windows 7, OS X, Hardware, Customer Service, Linux, Help Desk Support, Active Directory, Microsoft Office, Windows Server, Laptops, Windows Vista, Troubleshooting, Software Documentation, Technical Support, iOS, Call Center, Computer Hardware, XP, Customer Satisfaction, Customer Support, Process Improvement, Watchguard, Terminal Services, Microsoft Office 2003, Microsoft Office 2007, Office 2010, POS Lavu, NCR Silver, Leaf POS, First Data, Paymentech, Tsys, Talech, User Guide Creation, Merchant Services, Strategic Partnerships
Education
Brown College 2009 — 2011
Associate of Applied Science, Network Development
Rainy River Community College 2007 — 2011
Associate Arts, Liberal Arts
Matthew Freshwater Matthew Freshwater's NCO Group Experience February 2008 - May 2009
Job Technical Support Specialist at Margaret A. Cargill Philanthropies
Industry Information Technology and Services
Experience
Margaret A. Cargill Philanthropies February 2011 - Present
Metro Urology May 2009 - February 2011
NCO Group February 2008 - May 2009
Skills
Operating Systems, Software Documentation, Networking, Security, Software Installation, Active Directory, Windows Server, Outlook, Process Improvement, Customer Service, SharePoint, Microsoft Office, Visio, Troubleshooting, Servers, Hyper-V, SCOM, SAN, iSCSI, MPIO, Cluster Management, Information Security, Training, Technical Support
Education
Capella University 2010 — 2014
Bachelors of Science in Information Technology, Information Assurance and Security
Brown College 2007 — 2009
Associates of Science, Network Development
Margaret A. Cargill Philanthropies February 2011 - Present
Metro Urology May 2009 - February 2011
NCO Group February 2008 - May 2009
Skills
Operating Systems, Software Documentation, Networking, Security, Software Installation, Active Directory, Windows Server, Outlook, Process Improvement, Customer Service, SharePoint, Microsoft Office, Visio, Troubleshooting, Servers, Hyper-V, SCOM, SAN, iSCSI, MPIO, Cluster Management, Information Security, Training, Technical Support
Education
Capella University 2010 — 2014
Bachelors of Science in Information Technology, Information Assurance and Security
Brown College 2007 — 2009
Associates of Science, Network Development
Kemice Cormier's NCO Group Experience June 2008 - September 2009
Job Administrative and Customer Service Professional
Industry Management Consulting
Experience
KJC Virtual Access LLC January 2011 - Present
United States Postal Service November 2014 - January 2015
Know Thy Self Radio Network February 2013 - February 2014
NCO Group June 2008 - September 2009
Ross, Banks, May, Cron & Cavin, P.C. March 2003 - January 2007
Skills
Professional..., High Level Of..., Appointment Scheduling, Internet Researcher, Data Entry, Administrative..., Customer Service, Facebook, Office Management, Office Administration, Filing, File Management, Travel Arrangements, Administrative..., Research, Public Speaking, Training, Social Media, Online Research, Technical Support, Event Planning, Management, Customer Satisfaction, Strategic Planning, Social Networking, Team Building, Customer Relations, Office Equipment, Administrative..., Records Management, Customer Support, Microsoft Office, Adobe Acrobat, Instagram, General Ledger, Ordering Office Supplies
Education
Southern New Hampshire University 2012 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Everest Institute-Greenspoint 2010 — 2010
Diploma, Medical Administrative/Executive Assistant and Medical Secretary
KJC Virtual Access LLC January 2011 - Present
United States Postal Service November 2014 - January 2015
Know Thy Self Radio Network February 2013 - February 2014
NCO Group June 2008 - September 2009
Ross, Banks, May, Cron & Cavin, P.C. March 2003 - January 2007
Skills
Professional..., High Level Of..., Appointment Scheduling, Internet Researcher, Data Entry, Administrative..., Customer Service, Facebook, Office Management, Office Administration, Filing, File Management, Travel Arrangements, Administrative..., Research, Public Speaking, Training, Social Media, Online Research, Technical Support, Event Planning, Management, Customer Satisfaction, Strategic Planning, Social Networking, Team Building, Customer Relations, Office Equipment, Administrative..., Records Management, Customer Support, Microsoft Office, Adobe Acrobat, Instagram, General Ledger, Ordering Office Supplies
Education
Southern New Hampshire University 2012 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Everest Institute-Greenspoint 2010 — 2010
Diploma, Medical Administrative/Executive Assistant and Medical Secretary
George Orrin George Orrin's NCO Group Experience 2007 - 2007
Job Human Resources at U.S. Department of the Treasury
Industry Government Administration
Experience
U.S. Department of the Treasury September 2014 - Present
U.S. Department of the Treasury February 2013 - September 2014
Hopkins & Schafkopf, LLC Law Firm 2012 - 2013
ADP 2007 - 2009
NCO Group 2007 - 2007
Skills
Litigation Support, Legal Research, Government, Legal Writing, Courts, Enforcement, Criminal Law, Litigation, Westlaw, Criminal Justice, Customer Service, Leadership, Microsoft Excel, Microsoft Office, Program Management
Education
West Chester University of Pennsylvania 2003 — 2006
Bachelor of Arts (BA)
Bucks County Community College
Certification, Paralegal
U.S. Department of the Treasury September 2014 - Present
U.S. Department of the Treasury February 2013 - September 2014
Hopkins & Schafkopf, LLC Law Firm 2012 - 2013
ADP 2007 - 2009
NCO Group 2007 - 2007
Skills
Litigation Support, Legal Research, Government, Legal Writing, Courts, Enforcement, Criminal Law, Litigation, Westlaw, Criminal Justice, Customer Service, Leadership, Microsoft Excel, Microsoft Office, Program Management
Education
West Chester University of Pennsylvania 2003 — 2006
Bachelor of Arts (BA)
Bucks County Community College
Certification, Paralegal
Thaddeus Gulden Thaddeus Gulden's NCO Group Experience April 2009 - August 2009
Job Intern at Taoglas
Industry Computer Hardware
Experience
Taoglas May 2015 - Present
The iDoctor, LLC January 2012 - January 2015
Be The Match operated by National Marrow Donor Program September 2010 - September 2011
NCO Group April 2009 - August 2009
Weather Nation February 2009 - March 2009
BBC World News September 2008 - September 2008
NCO Group May 2008 - August 2008
Blockbuster September 2007 - December 2007
Bethel University August 2006 - December 2006
Skills
C, Python, Win32 API, Altium Designer, Debugging, Troubleshooting, Linux, Assembly Language, Network Analyzer, Arduino, Atmel AVR, Logic Design, Soldering, AT commands, Circuit Analysis, Technical Support, Customer Service, Computer Hardware, Public Speaking
Education
Minnesota State University, Mankato 2013 — 2017
Electrical and Electronics Engineering
Normandale Community College 2009 — 2010
General Studies
Brown College 2007 — 2009
AAS, Television Production
Taoglas May 2015 - Present
The iDoctor, LLC January 2012 - January 2015
Be The Match operated by National Marrow Donor Program September 2010 - September 2011
NCO Group April 2009 - August 2009
Weather Nation February 2009 - March 2009
BBC World News September 2008 - September 2008
NCO Group May 2008 - August 2008
Blockbuster September 2007 - December 2007
Bethel University August 2006 - December 2006
Skills
C, Python, Win32 API, Altium Designer, Debugging, Troubleshooting, Linux, Assembly Language, Network Analyzer, Arduino, Atmel AVR, Logic Design, Soldering, AT commands, Circuit Analysis, Technical Support, Customer Service, Computer Hardware, Public Speaking
Education
Minnesota State University, Mankato 2013 — 2017
Electrical and Electronics Engineering
Normandale Community College 2009 — 2010
General Studies
Brown College 2007 — 2009
AAS, Television Production
Alma Cordova Alma Cordova's NCO Group Experience March 2009 - October 2010
Job Office Manager at Atlantis Pools Plastering Inc. dba Atlantis Aquatic Group dba Master Pools of Austin
Industry Accounting
Experience
Atlantis Pools Plastering Inc March 2012 - Present
United Methodist Church MDO Program August 2011 - March 2012
NCO Group March 2009 - October 2010
Skills
Microsoft Office, Windows, Microsoft Word, PowerPoint, Microsoft Excel, English, Outlook, Customer Service, Research, Teaching, Public Speaking, Budgets, Strategic Planning, QuickBooks, Spanish-speaking
Education
Arizona Western College
Atlantis Pools Plastering Inc March 2012 - Present
United Methodist Church MDO Program August 2011 - March 2012
NCO Group March 2009 - October 2010
Skills
Microsoft Office, Windows, Microsoft Word, PowerPoint, Microsoft Excel, English, Outlook, Customer Service, Research, Teaching, Public Speaking, Budgets, Strategic Planning, QuickBooks, Spanish-speaking
Education
Arizona Western College
Emilio Da Silva (艾明浩) Emilio Da Silva (艾明浩)'s NCO Group Experience August 2007 - November 2007
Job A+, Server+, Project+, Linux+, CASP, MCITP, MCSAx2, ACSA, ACTC, ACSP, ACMT, ACAx8, CCNA, BCNP, APSx3, ATPx2, AISx2, ASE
Industry Information Technology and Services
Experience
Little Red Book IT Services January 2009 - Present
Little Red Book IT Services January 2009 - Present
Apple July 2011 - Present
BCIT Student Association June 2013 - Present
MCC Language and Software Development February 2009 - March 2012
Apple October 2010 - July 2011
London Drugs March 2008 - January 2009
London Drugs October 2006 - March 2008
NCO Group August 2007 - November 2007
Education
British Columbia Institute of Technology 2013 — 2014
Associate Certificate
British Columbia Institute of Technology 2013 — 2014
Associate Certificate
Langara College 2014 — 2016
Associate of Arts (A.A.)
Shenzhen Polytechnic (深圳职业技术学院) 2015 — 2015
Certificate Of Completion
British Columbia Institute of Technology 2013 — 2015
Advanced Specialty Certificate
British Columbia Institute of Technology 2012 — 2014
Diploma of Technical Studies
British Columbia Institute of Technology 2013 — 2014
Associate Certificate
British Columbia Institute of Technology 2013 — 2014
Associate Certificate
Confucius Institute
Southwest University ( 西南大学)
Certificate of Completion
Little Red Book IT Services January 2009 - Present
Little Red Book IT Services January 2009 - Present
Apple July 2011 - Present
BCIT Student Association June 2013 - Present
MCC Language and Software Development February 2009 - March 2012
Apple October 2010 - July 2011
London Drugs March 2008 - January 2009
London Drugs October 2006 - March 2008
NCO Group August 2007 - November 2007
Education
British Columbia Institute of Technology 2013 — 2014
Associate Certificate
British Columbia Institute of Technology 2013 — 2014
Associate Certificate
Langara College 2014 — 2016
Associate of Arts (A.A.)
Shenzhen Polytechnic (深圳职业技术学院) 2015 — 2015
Certificate Of Completion
British Columbia Institute of Technology 2013 — 2015
Advanced Specialty Certificate
British Columbia Institute of Technology 2012 — 2014
Diploma of Technical Studies
British Columbia Institute of Technology 2013 — 2014
Associate Certificate
British Columbia Institute of Technology 2013 — 2014
Associate Certificate
Confucius Institute
Southwest University ( 西南大学)
Certificate of Completion
Shelby Bilodeau's NCO Group Experience February 2011 - July 2012
Job college student at Ashworth College
Industry E-Learning
Experience
Ashworth College December 2014 - Present
SC Governor's Office, Continuum of Care Division September 2013 - December 2014
OfficeTeam March 2013 - May 2013
NCO Group February 2011 - July 2012
Bilodeau Properties March 2005 - April 2008
William J. Clifford, Attorney at Law March 2003 - March 2005
Skills
Human Resources, Recruiting, Interviews, Scheduling, Customer Support, Customer Satisfaction, Microsoft Office 2010, Client Confidentiality, Job Evaluation, Office Management, Office Administration, Database Admin, Knowledge Sharing, QuickBooks, Calendar Planning, Meeting Planning, Travel Planning, Information Management, Research, Teaching Adults, Supervision, Marketing, Budget Monitoring, Counseling Psychology, Document Preparation, Legal Assistance, Legal Research, Legal Documents, Bookkeeping, Inventory Management, Work Instructions, Administrative..., Receptionist Duties, Reports, Data Entry, Invoice Processing, Fax, Filing, Multi-line Phone, Scanners, Photocopier, E-mailers, Digital Photography, Mail Sorting, Cash Receipts, Property Management, Home Inspections, Preventive Maintenance, Payment Card Processing, Digital Surveillance
Education
Ashworth College 2015 — 2016
Graduate certificate, Human Resources Management
Clark University 1991 — 1995
Bachelor of Arts (B.A.), Psychology
Trident Technical College 2002 — 2004
none, Accounting, Economics, Business
Ashworth College December 2014 - Present
SC Governor's Office, Continuum of Care Division September 2013 - December 2014
OfficeTeam March 2013 - May 2013
NCO Group February 2011 - July 2012
Bilodeau Properties March 2005 - April 2008
William J. Clifford, Attorney at Law March 2003 - March 2005
Skills
Human Resources, Recruiting, Interviews, Scheduling, Customer Support, Customer Satisfaction, Microsoft Office 2010, Client Confidentiality, Job Evaluation, Office Management, Office Administration, Database Admin, Knowledge Sharing, QuickBooks, Calendar Planning, Meeting Planning, Travel Planning, Information Management, Research, Teaching Adults, Supervision, Marketing, Budget Monitoring, Counseling Psychology, Document Preparation, Legal Assistance, Legal Research, Legal Documents, Bookkeeping, Inventory Management, Work Instructions, Administrative..., Receptionist Duties, Reports, Data Entry, Invoice Processing, Fax, Filing, Multi-line Phone, Scanners, Photocopier, E-mailers, Digital Photography, Mail Sorting, Cash Receipts, Property Management, Home Inspections, Preventive Maintenance, Payment Card Processing, Digital Surveillance
Education
Ashworth College 2015 — 2016
Graduate certificate, Human Resources Management
Clark University 1991 — 1995
Bachelor of Arts (B.A.), Psychology
Trident Technical College 2002 — 2004
none, Accounting, Economics, Business
Clemesia Joseph Clemesia Joseph's NCO Group Experience September 2005 - January 2007
Job Graduated from Baruch College
Industry Financial Services
Experience
Self April 2014 - Present
Private home March 2010 - April 2014
NCO Group September 2005 - January 2007
PKF Antigua December 2003 - September 2005
Skills
Financial Analysis, Corporate Finance, PowerPoint, Microsoft Word
Education
Baruch College 2009 — 2013
Bachelor of Business Administration (BBA), Economics
Self April 2014 - Present
Private home March 2010 - April 2014
NCO Group September 2005 - January 2007
PKF Antigua December 2003 - September 2005
Skills
Financial Analysis, Corporate Finance, PowerPoint, Microsoft Word
Education
Baruch College 2009 — 2013
Bachelor of Business Administration (BBA), Economics
Donald Zarrillo Jr. Donald Zarrillo Jr.'s NCO Group Experience 1999 - 2002
Job Android Developer
Industry Banking
Experience
DZartek, LLC February 2014 - Present
Credit Suisse January 2009 - February 2014
Beacon Health Informatics February 2008 - August 2008
Credit-Suisse March 2003 - December 2007
PROPERTY SERVICES October 2002 - December 2002
NCO Group 1999 - 2002
BORG-WARNER PROTECTIVE SERVICES 1998 - 1999
Skills
Databases, Microsoft SQL Server, SDLC, VB.NET, ADO.NET, Crystal Reports, BMC Remedy, Visio, Visual Basic, Agile Methodologies, SharePoint, Control-M, Unix, Java, Access, SQL, VBA, Systems Analysis, Microsoft Office, XML, IIS, SOA, Requirements Analysis, Data Warehousing, Quality Assurance, .NET, Software Development, Object Oriented Design, Enterprise Architecture, Business Analysis, Data Modeling, ITIL, Software Project..., Oracle, Unix Shell Scripting, Requirements Gathering, ITIL Certified, Sybase, Vendor Management, IT Strategy, .NET Certified, DB2
Education
Bloomfield College
Bachelor of Science (B.S.), Information Systems, Business
Pace University
Certificate, UNIX & C Programming
DZartek, LLC February 2014 - Present
Credit Suisse January 2009 - February 2014
Beacon Health Informatics February 2008 - August 2008
Credit-Suisse March 2003 - December 2007
PROPERTY SERVICES October 2002 - December 2002
NCO Group 1999 - 2002
BORG-WARNER PROTECTIVE SERVICES 1998 - 1999
Skills
Databases, Microsoft SQL Server, SDLC, VB.NET, ADO.NET, Crystal Reports, BMC Remedy, Visio, Visual Basic, Agile Methodologies, SharePoint, Control-M, Unix, Java, Access, SQL, VBA, Systems Analysis, Microsoft Office, XML, IIS, SOA, Requirements Analysis, Data Warehousing, Quality Assurance, .NET, Software Development, Object Oriented Design, Enterprise Architecture, Business Analysis, Data Modeling, ITIL, Software Project..., Oracle, Unix Shell Scripting, Requirements Gathering, ITIL Certified, Sybase, Vendor Management, IT Strategy, .NET Certified, DB2
Education
Bloomfield College
Bachelor of Science (B.S.), Information Systems, Business
Pace University
Certificate, UNIX & C Programming
Koffi Chris ASSIGBE Koffi Chris ASSIGBE's NCO Group Experience August 2011 - September 2011
Job Technical Solutions Specialist at Google Fiber
Industry Information Technology and Services
Experience
Google April 2015 - Present
Google June 2013 - Present
Prior Lake - Savage Area Schools District September 2011 - June 2013
NCO Group August 2011 - September 2011
Pitney Bowes October 2010 - August 2011
HeavyGlare Eyewear May 2011 - June 2011
FedEx Ground July 2009 - March 2010
Extra Soft Communications February 2007 - June 2009
Skills
XP, Active Directory, Windows Server, TCP/IP, DHCP, Microsoft Exchange, Windows Vista, VPN, Ubuntu, Linux, Mac OS X, VoIP, WAN, Mac OS, XML, Scripting, Windows 7, Microsoft SQL Server, Disaster Recovery, Hardware, Access, Cisco Technologies, System Administration, Security, HTML, Troubleshooting, Networking, Operating Systems, Network Security, HP, Computer Hardware, Firewalls, IP, SQL, Virtualization, Software Installation, CSS, Servers, Network Administration, VMware, OS X, DNS, Windows, Software Documentation, Technical Support, Network Design, Help Desk Support, Laptops, Routers, Wireless Networking
Education
University of Detroit Mercy 2014 — 2015
Master's degree, Computer and Information Systems Security/Information Assurance
Keller Graduate School of Management of DeVry University 2013 — 2013
Master of Science (M.S.), Computer and Information Systems Security/Information Assurance
Brown College 2011 — 2013
Bachelor of Science (B.S.), Information Technology
Brown College 2010 — 2011
A.A.S, Network Development
Catholic University of West Africa Lome 2007 — 2009
Bachelor, Science Computer Science (Programming)
Lycee De Tokoin 2003 — 2007
High School Diploma, Science
Google April 2015 - Present
Google June 2013 - Present
Prior Lake - Savage Area Schools District September 2011 - June 2013
NCO Group August 2011 - September 2011
Pitney Bowes October 2010 - August 2011
HeavyGlare Eyewear May 2011 - June 2011
FedEx Ground July 2009 - March 2010
Extra Soft Communications February 2007 - June 2009
Skills
XP, Active Directory, Windows Server, TCP/IP, DHCP, Microsoft Exchange, Windows Vista, VPN, Ubuntu, Linux, Mac OS X, VoIP, WAN, Mac OS, XML, Scripting, Windows 7, Microsoft SQL Server, Disaster Recovery, Hardware, Access, Cisco Technologies, System Administration, Security, HTML, Troubleshooting, Networking, Operating Systems, Network Security, HP, Computer Hardware, Firewalls, IP, SQL, Virtualization, Software Installation, CSS, Servers, Network Administration, VMware, OS X, DNS, Windows, Software Documentation, Technical Support, Network Design, Help Desk Support, Laptops, Routers, Wireless Networking
Education
University of Detroit Mercy 2014 — 2015
Master's degree, Computer and Information Systems Security/Information Assurance
Keller Graduate School of Management of DeVry University 2013 — 2013
Master of Science (M.S.), Computer and Information Systems Security/Information Assurance
Brown College 2011 — 2013
Bachelor of Science (B.S.), Information Technology
Brown College 2010 — 2011
A.A.S, Network Development
Catholic University of West Africa Lome 2007 — 2009
Bachelor, Science Computer Science (Programming)
Lycee De Tokoin 2003 — 2007
High School Diploma, Science
Stephanie Chmielefski Stephanie Chmielefski's NCO Group Experience January 2001 - February 2003
Job Accounts Payable at F&T Apparel
Industry Accounting
Experience
Global Brands Group (A member of the Fung Group) April 2012 - Present
GSI Commerce, Inc July 2007 - April 2012
GSI Commerce, Inc July 2006 - July 2007
The American College February 2003 - June 2006
NCO Group January 2001 - February 2003
Internal Revenue March 1999 - December 1999
Skills
PowerPoint, Word, Excel, Microsoft Office, Customer Relations, Vendor Relations, Account Reconciliation
Education
Arcadia University 2011 — 2015
Bachelor of Arts (BA), Business Administration and Management, General
Manor College 2003 — 2006
Associates, Accounting, 4.0
Global Brands Group (A member of the Fung Group) April 2012 - Present
GSI Commerce, Inc July 2007 - April 2012
GSI Commerce, Inc July 2006 - July 2007
The American College February 2003 - June 2006
NCO Group January 2001 - February 2003
Internal Revenue March 1999 - December 1999
Skills
PowerPoint, Word, Excel, Microsoft Office, Customer Relations, Vendor Relations, Account Reconciliation
Education
Arcadia University 2011 — 2015
Bachelor of Arts (BA), Business Administration and Management, General
Manor College 2003 — 2006
Associates, Accounting, 4.0
Bradley Mruzek Bradley Mruzek's NCO Group Experience September 2009 - August 2010
Job Systems Analyst
Industry Computer Networking
Experience
Blackbaud April 2012 - February 2015
American Red Cross September 2011 - March 2012
Wyoming Department of Corrections August 2010 - September 2011
NCO Group September 2009 - August 2010
Tim Hortons July 2003 - March 2009
Skills
Technical Support, Active Directory, Windows 7, OS X, Windows, Microsoft Office, Firewalls, Help Desk Support, Windows XP, LAN-WAN, Mac OS X, iPhone, Customer Service, Wireless Networking, MySQL, Critical Thinking, Hands-on Training, XP, Security, Windows XP Professional, iPod, Attention To Detail, Customer Relations, Phone Skills, Computer Maintenance, LAN/WAN, FTP, C++, Visual Basic, Typing, Mobile Devices, People Management, People-oriented, People Training, Software Implementation, Software Training, Quality Assurance, C#, SQL
Education
Baker College Business and Corporate Services 2003 — 2008
Associates, Computer Science
Blackbaud April 2012 - February 2015
American Red Cross September 2011 - March 2012
Wyoming Department of Corrections August 2010 - September 2011
NCO Group September 2009 - August 2010
Tim Hortons July 2003 - March 2009
Skills
Technical Support, Active Directory, Windows 7, OS X, Windows, Microsoft Office, Firewalls, Help Desk Support, Windows XP, LAN-WAN, Mac OS X, iPhone, Customer Service, Wireless Networking, MySQL, Critical Thinking, Hands-on Training, XP, Security, Windows XP Professional, iPod, Attention To Detail, Customer Relations, Phone Skills, Computer Maintenance, LAN/WAN, FTP, C++, Visual Basic, Typing, Mobile Devices, People Management, People-oriented, People Training, Software Implementation, Software Training, Quality Assurance, C#, SQL
Education
Baker College Business and Corporate Services 2003 — 2008
Associates, Computer Science
Genavieve Boyles Genavieve Boyles's NCO Group Experience January 2009 - April 2012
Job Owner/Massage Therapist at Genaration Therapies
Industry Health, Wellness and Fitness
Experience
Genaration Therapies September 2013 - Present
All American Family Fitness July 2012 - September 2013
NCO Group January 2009 - April 2012
Skills
Wellness, Wellness Coaching, Chair Massage, Structural Integration, Kinesio Taping, Deep Tissue Massage, Trigger Point Therapy, Swedish, Coaching, Customer Service, Customer Retention, Customer Support, Fitness, Therapeutic Massage, Health Education, Wellbeing
Education
Ashford University 2012 — 2016
bachelors of Alternative and Complimentary Health, Health and Wellness, General
Ashford University 2012 — 2016
Bachelor's degree, Alternative and Complementary Medicine and Medical Systems
Genaration Therapies September 2013 - Present
All American Family Fitness July 2012 - September 2013
NCO Group January 2009 - April 2012
Skills
Wellness, Wellness Coaching, Chair Massage, Structural Integration, Kinesio Taping, Deep Tissue Massage, Trigger Point Therapy, Swedish, Coaching, Customer Service, Customer Retention, Customer Support, Fitness, Therapeutic Massage, Health Education, Wellbeing
Education
Ashford University 2012 — 2016
bachelors of Alternative and Complimentary Health, Health and Wellness, General
Ashford University 2012 — 2016
Bachelor's degree, Alternative and Complementary Medicine and Medical Systems
Heidi Russell Heidi Russell's NCO Group Experience August 1996 - September 1997
Job Accounting/Office Manager at Delphic Digital
Industry Internet
Experience
Delphic Digital August 2013 - Present
Genactis, Inc. November 2000 - December 2012
Lithium Technology Corporation September 1997 - November 2000
NCO Group August 1996 - September 1997
Skills
Proficient using..., Management, Office Management, Human Resources, Invoicing, Teamwork, Contract Negotiation, Accounting, Microsoft Office, Marketing, Microsoft Excel, Accounts Receivable, Administration, Payroll, Leadership, Accounts Payable, Bookkeeping, Account Reconciliation
Education
Arcadia University 1988 — 1992
Bachelor of Fine Arts (BFA), Photography
Delphic Digital August 2013 - Present
Genactis, Inc. November 2000 - December 2012
Lithium Technology Corporation September 1997 - November 2000
NCO Group August 1996 - September 1997
Skills
Proficient using..., Management, Office Management, Human Resources, Invoicing, Teamwork, Contract Negotiation, Accounting, Microsoft Office, Marketing, Microsoft Excel, Accounts Receivable, Administration, Payroll, Leadership, Accounts Payable, Bookkeeping, Account Reconciliation
Education
Arcadia University 1988 — 1992
Bachelor of Fine Arts (BFA), Photography
Daniel R. Barrón Daniel R. Barrón's NCO Group Experience August 2007 - August 2008
Job Methodist Healthcare International Services
Industry International Affairs
Experience
Methodist Healthcare System January 2015 - Present
DRB Alliance Group April 1999 - Present
Wells Fargo April 2009 - January 2015
NCO Group August 2007 - August 2008
Americapital Funding Corporation May 2005 - August 2007
Command Alkon April 2003 - May 2005
HealthSouth October 2002 - April 2003
Command Alkon April 1999 - October 2002
Sourdillon Inc. March 1998 - April 1999
Clayton College of Natural Health October 1996 - February 1998
Skills
Customer Relations, Customer Service, Loans, Microsoft Office, Problem Solving, Compliance, Documentation, Windows, Team Building, Portfolio Management, Software Documentation, Program Management, Marketing, Market Research, Sales, Marketing Strategy, Training, Access, Risk Management, Management, Customer Satisfaction, Strategic Planning, Negotiation, Spanish, Banking
Education
Auburn University 1990 — 1995
International Trade, International Business
National Education Center 1985 — 1987
Associates Degree, Information Systems
Mountain Brook High School 1979 — 1983
High School Diploma, GED
Methodist Healthcare System January 2015 - Present
DRB Alliance Group April 1999 - Present
Wells Fargo April 2009 - January 2015
NCO Group August 2007 - August 2008
Americapital Funding Corporation May 2005 - August 2007
Command Alkon April 2003 - May 2005
HealthSouth October 2002 - April 2003
Command Alkon April 1999 - October 2002
Sourdillon Inc. March 1998 - April 1999
Clayton College of Natural Health October 1996 - February 1998
Skills
Customer Relations, Customer Service, Loans, Microsoft Office, Problem Solving, Compliance, Documentation, Windows, Team Building, Portfolio Management, Software Documentation, Program Management, Marketing, Market Research, Sales, Marketing Strategy, Training, Access, Risk Management, Management, Customer Satisfaction, Strategic Planning, Negotiation, Spanish, Banking
Education
Auburn University 1990 — 1995
International Trade, International Business
National Education Center 1985 — 1987
Associates Degree, Information Systems
Mountain Brook High School 1979 — 1983
High School Diploma, GED
Cody Peterson's NCO Group Experience September 2009 - April 2012
Job Network Management Technician at Nsight
Industry Telecommunications
Experience
Nsight January 2013 - Present
Nostalgia Inc. August 2011 - Present
Independant Contractor January 2008 - Present
NCO Group September 2009 - April 2012
GraceWorks Interactive July 2009 - September 2009
Brown College 2009 - 2009
Brown College 2006 - 2009
Skills
3D Studio Max, Video Games, Character Animation, Photoshop, 3D, Scripting, Game Design, Dreamweaver, 3D Modeling, Mudbox, Unreal Editor, Maya, iOS, Mac OS X, iPad, iPhone Support, iPod Touch, People Skills, Technical Support, Technical Services, VoIP, Problem Solving, Customer Service, SONET Netowkr Montioring, Ericsson OSS, Telecommunications
Education
Brown College 2006 — 2009
Graduate of 2009 September, Game Design and Development, 3.52
Brown College 2006 — 2009
Bachelor of Computer Science, Development and Game Design
Nsight January 2013 - Present
Nostalgia Inc. August 2011 - Present
Independant Contractor January 2008 - Present
NCO Group September 2009 - April 2012
GraceWorks Interactive July 2009 - September 2009
Brown College 2009 - 2009
Brown College 2006 - 2009
Skills
3D Studio Max, Video Games, Character Animation, Photoshop, 3D, Scripting, Game Design, Dreamweaver, 3D Modeling, Mudbox, Unreal Editor, Maya, iOS, Mac OS X, iPad, iPhone Support, iPod Touch, People Skills, Technical Support, Technical Services, VoIP, Problem Solving, Customer Service, SONET Netowkr Montioring, Ericsson OSS, Telecommunications
Education
Brown College 2006 — 2009
Graduate of 2009 September, Game Design and Development, 3.52
Brown College 2006 — 2009
Bachelor of Computer Science, Development and Game Design
Anvar Amangoulov's NCO Group Experience January 2003 - February 2007
Job .NET Developer
Industry Information Technology and Services
Experience
Collective Technologies September 2011 - Present
Express Computers October 2009 - July 2011
Post Publishers Ltd. February 2007 - September 2009
NCO Group January 2003 - February 2007
IT Section of Vancouver Police Department, Vancouver, BC January 2002 - May 2002
Skills
ASP.NET, Web Services, C#, Microsoft SQL Server, .NET, CSS, VB.NET, XML, T-SQL, Visual Studio, WCF, jQuery, LINQ, JavaScript, Web Development, Software Development
Education
British Columbia Institute of Technology 2003 — 2003
Certificate, SQL Server Programming and Database Design
CDI College of Business and Technology 2000 — 2002
Diploma in Computer Science, Computer Science
Novosibirsk State University (NSU) 1990 — 1995
Bachelor of Science, Mathematics
Collective Technologies September 2011 - Present
Express Computers October 2009 - July 2011
Post Publishers Ltd. February 2007 - September 2009
NCO Group January 2003 - February 2007
IT Section of Vancouver Police Department, Vancouver, BC January 2002 - May 2002
Skills
ASP.NET, Web Services, C#, Microsoft SQL Server, .NET, CSS, VB.NET, XML, T-SQL, Visual Studio, WCF, jQuery, LINQ, JavaScript, Web Development, Software Development
Education
British Columbia Institute of Technology 2003 — 2003
Certificate, SQL Server Programming and Database Design
CDI College of Business and Technology 2000 — 2002
Diploma in Computer Science, Computer Science
Novosibirsk State University (NSU) 1990 — 1995
Bachelor of Science, Mathematics
Brandy Paul's NCO Group Experience 2006 - 2010
Job Medicare Account Rep
Industry Medical Practice
Experience
MedExpress April 2015 - Present
NovaCare Rehabilitation January 2014 - March 2015
NCO Group 2006 - 2010
Skills
Administrative..., Medical Assisting, Licensed Life & Health..., Property & Casualty..., Management, Microsoft Excel, Medical Billing, Data Entry, Appointment Scheduling, Phone Etiquette, ICD-9, Medical Coding, Medicare, Cpr Certified, Employee Benefits, Outlook, Multi-line Phone, Receptionist Duties, Microsoft Word, Health Insurance, Office Management, Critical Thinking, Training, Dependable Team Player, Medical Records, Medical Terminology
Education
Art Institute of Pittsburgh 2004 — 2007
Bachelor of Science (BS), Interior Design
Clarion University
Keystone Jr./Sr. High School
MedExpress April 2015 - Present
NovaCare Rehabilitation January 2014 - March 2015
NCO Group 2006 - 2010
Skills
Administrative..., Medical Assisting, Licensed Life & Health..., Property & Casualty..., Management, Microsoft Excel, Medical Billing, Data Entry, Appointment Scheduling, Phone Etiquette, ICD-9, Medical Coding, Medicare, Cpr Certified, Employee Benefits, Outlook, Multi-line Phone, Receptionist Duties, Microsoft Word, Health Insurance, Office Management, Critical Thinking, Training, Dependable Team Player, Medical Records, Medical Terminology
Education
Art Institute of Pittsburgh 2004 — 2007
Bachelor of Science (BS), Interior Design
Clarion University
Keystone Jr./Sr. High School
Steven Flakne Steven Flakne's NCO Group Experience October 1996 - September 2012
Job Deskside Support Specialist at Insight
Industry Information Technology and Services
Experience
Insight March 2013 - Present
RMA November 2011 - Present
Apex Systems November 2012 - March 2013
NCO Financial/EGS July 2005 - September 2012
NCO Group October 1996 - September 2012
NCO Group 1996 - September 2012
Skills
Computer Hardware, computer software, network, telecom, Networking, VPN, Process Improvement, Troubleshooting, Telecommunications, Call Centers, Software Installation, Software, Outsourcing, Technical Support, Vendor Management, Hardware, Security, Disaster Recovery, Active Directory, Servers, Microsoft Technologies, VMware, Avaya Technologies
Education
Brown College 1994 — 1995
Associate Degree, Information Systems, GPA 3.84
Insight March 2013 - Present
RMA November 2011 - Present
Apex Systems November 2012 - March 2013
NCO Financial/EGS July 2005 - September 2012
NCO Group October 1996 - September 2012
NCO Group 1996 - September 2012
Skills
Computer Hardware, computer software, network, telecom, Networking, VPN, Process Improvement, Troubleshooting, Telecommunications, Call Centers, Software Installation, Software, Outsourcing, Technical Support, Vendor Management, Hardware, Security, Disaster Recovery, Active Directory, Servers, Microsoft Technologies, VMware, Avaya Technologies
Education
Brown College 1994 — 1995
Associate Degree, Information Systems, GPA 3.84
Jacob Watson's NCO Group Experience November 2009 - March 2010
Job Software Engineer
Industry Computer Games
Experience
Williams Interactive April 2014 - Present
Cargill February 2013 - March 2014
Activision July 2012 - October 2012
Brown College March 2010 - July 2012
NCO Group November 2009 - March 2010
U.S. Cellular June 2006 - August 2009
Atanasoft June 2005 - December 2005
Skills
Programming, C++, C#, Unity3D, Unreal Engine 3, .NET, Java, JavaScript, ActionScript, Windows, Visual Studio, Photoshop, 3D Studio Max, XNA, Linux, Mac OS X, HTML, Android, Computer Animation, Quality Assurance, 3D Modeling, Web Design, Computer Hardware, Databases, Web Development, Software Documentation, OS X, Blender, Software Development, Video Games, Game Design, Texturing, Visual C#, Computer Graphics, Dreamweaver, XP, User Interface Design, Computer Games, Zbrush, Xbox 360, Troubleshooting, Game Development, Character Animation, Visio, Maya, Windows 7, Scripting, Flash, XML, Technical Support
Education
Brown College 2010 — 2012
B.S., Video Game Design
Iowa State University 2003 — 2005
Computer Science
Muscatine Community College 2000 — 2003
A.A. & A.S., Liberal Arts and Science
Williams Interactive April 2014 - Present
Cargill February 2013 - March 2014
Activision July 2012 - October 2012
Brown College March 2010 - July 2012
NCO Group November 2009 - March 2010
U.S. Cellular June 2006 - August 2009
Atanasoft June 2005 - December 2005
Skills
Programming, C++, C#, Unity3D, Unreal Engine 3, .NET, Java, JavaScript, ActionScript, Windows, Visual Studio, Photoshop, 3D Studio Max, XNA, Linux, Mac OS X, HTML, Android, Computer Animation, Quality Assurance, 3D Modeling, Web Design, Computer Hardware, Databases, Web Development, Software Documentation, OS X, Blender, Software Development, Video Games, Game Design, Texturing, Visual C#, Computer Graphics, Dreamweaver, XP, User Interface Design, Computer Games, Zbrush, Xbox 360, Troubleshooting, Game Development, Character Animation, Visio, Maya, Windows 7, Scripting, Flash, XML, Technical Support
Education
Brown College 2010 — 2012
B.S., Video Game Design
Iowa State University 2003 — 2005
Computer Science
Muscatine Community College 2000 — 2003
A.A. & A.S., Liberal Arts and Science
Dave Fullerton Dave Fullerton's NCO Group Experience August 2002 - July 2004
Job Vice President at iQor
Industry Outsourcing/Offshoring
Experience
iQor July 2014 - Present
iQor July 2004 - June 2014
NCO Group August 2002 - July 2004
Alliance One October 1998 - August 2002
Skills
Team Management, Training, Vendor Management, Strategy, Recruiting, Process Improvement, Portfolio Management, Outsourcing, Management, Credit, BPO, Call Centers, Risk Management, Operations Management, Team Leadership, Strategic Planning, Telecommunications, Leadership Development, Forecasting, Team Building, MIS
Education
Brown College 1996 — 1998
Associates Degree, Broadcasting
iQor July 2014 - Present
iQor July 2004 - June 2014
NCO Group August 2002 - July 2004
Alliance One October 1998 - August 2002
Skills
Team Management, Training, Vendor Management, Strategy, Recruiting, Process Improvement, Portfolio Management, Outsourcing, Management, Credit, BPO, Call Centers, Risk Management, Operations Management, Team Leadership, Strategic Planning, Telecommunications, Leadership Development, Forecasting, Team Building, MIS
Education
Brown College 1996 — 1998
Associates Degree, Broadcasting
Chelsea Aiken Chelsea Aiken's NCO Group Experience August 2011 - January 2012
Job AAS, RHIT
Industry Information Technology and Services
Experience
Marino's August 2012 - Present
NCO Group August 2011 - January 2012
Taco Bell June 2007 - June 2010
Skills
Microsoft Word, PowerPoint, Microsoft Excel, Microsoft Office, Outlook, Customer Service, Telephone Skills, Customer Satisfaction, Medical Terminology, CPT, EHR, Healthcare Reimbursement, ICD-10, Medical Ethics, Management, ICD-9, Inpatient, Medicaid, EMR, HIPAA, Supervision, Medical Coding, Distance Learning, Medicare, Revenue Cycle, Healthcare, Social Media, Legal Compliance, Data Entry, Informatics, Performance Improvement, Statistics, Pathophysiology, Leadership, Medical Records, Pharmacology, Data Analysis, Health Information..., Time Management, Public Speaking, Hospitals, ICD-9-CM, Quality Control, Information Technology, Teamwork
Education
Baker College of Jackson 2012 — 2015
Associate’s Degree, Health Information/Medical Records Technology/Technician, 3.93
Marino's August 2012 - Present
NCO Group August 2011 - January 2012
Taco Bell June 2007 - June 2010
Skills
Microsoft Word, PowerPoint, Microsoft Excel, Microsoft Office, Outlook, Customer Service, Telephone Skills, Customer Satisfaction, Medical Terminology, CPT, EHR, Healthcare Reimbursement, ICD-10, Medical Ethics, Management, ICD-9, Inpatient, Medicaid, EMR, HIPAA, Supervision, Medical Coding, Distance Learning, Medicare, Revenue Cycle, Healthcare, Social Media, Legal Compliance, Data Entry, Informatics, Performance Improvement, Statistics, Pathophysiology, Leadership, Medical Records, Pharmacology, Data Analysis, Health Information..., Time Management, Public Speaking, Hospitals, ICD-9-CM, Quality Control, Information Technology, Teamwork
Education
Baker College of Jackson 2012 — 2015
Associate’s Degree, Health Information/Medical Records Technology/Technician, 3.93
Minto Grewal's NCO Group Experience 2002 - 2005
Job Implementation Consultant Ceridian
Industry Human Resources
Experience
Ceridian Canada Ltd March 2009 - Present
mintogrewal.com 2006 - Present
Weyerhaeuser 2008 - 2009
ALS Laboratory Group 2007 - 2007
NCO Group 2002 - 2005
Oswal Industries Limited 1987 - 1989
Skills
Payroll, Benefits, Payroll Processing, Ceridian, HRIS, Workforce Management, PeopleSoft, Software Implementation, Benefits Administration, Outsourcing, Employee Benefits, Implementation Services, Group Benefit Plans, Project Management, MS Project, Change Management, Business Process..., Business Analysis, Personnel Management, Human Resources, ADP Payroll, Performance Management, Software Documentation
Education
UBC 2012 — 2012
Award of Achievement, Project Management, A+
Ashton College 2010 — 2011
CFP Level 1, CFP, A
British Columbia Institute of Technology 2009 — 2010
CPM, Payroll
Douglas College
Ceridian Canada Ltd March 2009 - Present
mintogrewal.com 2006 - Present
Weyerhaeuser 2008 - 2009
ALS Laboratory Group 2007 - 2007
NCO Group 2002 - 2005
Oswal Industries Limited 1987 - 1989
Skills
Payroll, Benefits, Payroll Processing, Ceridian, HRIS, Workforce Management, PeopleSoft, Software Implementation, Benefits Administration, Outsourcing, Employee Benefits, Implementation Services, Group Benefit Plans, Project Management, MS Project, Change Management, Business Process..., Business Analysis, Personnel Management, Human Resources, ADP Payroll, Performance Management, Software Documentation
Education
UBC 2012 — 2012
Award of Achievement, Project Management, A+
Ashton College 2010 — 2011
CFP Level 1, CFP, A
British Columbia Institute of Technology 2009 — 2010
CPM, Payroll
Douglas College
Katrina Tompkins's NCO Group Experience September 2010 - Present
Job Vice President of Consulting NCO Group
Industry Hospital & Health Care
Experience
NCO Group September 2010 - Present
Health Blueprints, Inc July 2005 - September 2010
Education
Arkansas State University
NCO Group September 2010 - Present
Health Blueprints, Inc July 2005 - September 2010
Education
Arkansas State University
Adam Kittle's NCO Group Experience April 2005 - Present
Job Account Representative at OSI
Industry Public Relations and Communications
Experience
NCO Group April 2005 - Present
Education
Bowling Green State University 1996 — 2000
NCO Group April 2005 - Present
Education
Bowling Green State University 1996 — 2000
Rick Hays's NCO Group Experience November 2003 - January 2015
Job Aspiring Broadcaster and Voiceover Artist with online and terrestrial onair experience.
Industry Broadcast Media
Experience
The Dollywood Company March 2015 - Present
NCO Group November 2003 - January 2015
Metro-Cities Communications 2002 - 2006
Skills
Online Advertising, Time Management, Public Speaking, Customer Service, Microsoft Excel, Coaching, Team Building, Marketing, Budgets, Strategic Planning, Project Management, Training, Leadership, Microsoft Office, Team Leadership, Management, Sales, Customer Satisfaction, Account Management, Process Improvement, Social Networking, Recruiting, Event Planning, Staff Development, Business Development
Education
American Broadcasting School-Oklahoma City 2013 — 2014
Diploma, Radio, Television, and Digital Communication, A
Toastmasters International 1993 — 2013
Advanced Toastmaster-Bronze and Competent Leader, Communication and Leadership Skills, N/A
University of Pittsburgh 1973 — 1983
B.A., History
The Stony Brook School 1971 — 1973
High School Diploma, General Liberal Arts
The Dollywood Company March 2015 - Present
NCO Group November 2003 - January 2015
Metro-Cities Communications 2002 - 2006
Skills
Online Advertising, Time Management, Public Speaking, Customer Service, Microsoft Excel, Coaching, Team Building, Marketing, Budgets, Strategic Planning, Project Management, Training, Leadership, Microsoft Office, Team Leadership, Management, Sales, Customer Satisfaction, Account Management, Process Improvement, Social Networking, Recruiting, Event Planning, Staff Development, Business Development
Education
American Broadcasting School-Oklahoma City 2013 — 2014
Diploma, Radio, Television, and Digital Communication, A
Toastmasters International 1993 — 2013
Advanced Toastmaster-Bronze and Competent Leader, Communication and Leadership Skills, N/A
University of Pittsburgh 1973 — 1983
B.A., History
The Stony Brook School 1971 — 1973
High School Diploma, General Liberal Arts
Scott Stockton's NCO Group Experience June 1999 - April 2000
Job Software Developer
Industry Computer Software
Experience
OSIsoft LLC January 2009 - Present
Stockton and Associates CPA March 2008 - Present
Omicron Consulting April 2000 - January 2009
NCO Group June 1999 - April 2000
Acra Solutions June 1997 - June 1999
General Instrument January 1989 - January 1998
Education
Arizona State University
MBA, BS, Business, Economics
Temple University - James E. Beasley School of Law
1 Year Law
OSIsoft LLC January 2009 - Present
Stockton and Associates CPA March 2008 - Present
Omicron Consulting April 2000 - January 2009
NCO Group June 1999 - April 2000
Acra Solutions June 1997 - June 1999
General Instrument January 1989 - January 1998
Education
Arizona State University
MBA, BS, Business, Economics
Temple University - James E. Beasley School of Law
1 Year Law
Ellen Spector's NCO Group Experience January 2006 - February 2007
Job Director of Corporate Alliances All Campus
Industry Education Management
Experience
The College Network May 2015 - Present
CCI Consulting, A Career Partners International Firm May 2015 - Present
All Campus December 2012 - March 2015
Montgomery County Community College February 2012 - December 2012
DeVry University July 2007 - May 2011
NCO Group January 2006 - February 2007
DeVry University September 2003 - January 2006
Skills
Career Services, Career Advising, Student Services, Admissions, Job Search
Education
Arcadia University
M.Ed, Elementary Education
Drexel University
B.S, Marketing
The College Network May 2015 - Present
CCI Consulting, A Career Partners International Firm May 2015 - Present
All Campus December 2012 - March 2015
Montgomery County Community College February 2012 - December 2012
DeVry University July 2007 - May 2011
NCO Group January 2006 - February 2007
DeVry University September 2003 - January 2006
Skills
Career Services, Career Advising, Student Services, Admissions, Job Search
Education
Arcadia University
M.Ed, Elementary Education
Drexel University
B.S, Marketing
Deborah Cranford's NCO Group Experience February 1997 - August 2004
Job Customer Service Powerhouse
Industry Consumer Services
Experience
Corporate Intelligence Services July 2007 - Present
Kmart Corporation March 2012 - August 2013
Kmart Corporation February 2011 - March 2012
Maryland Investigators & Security Association 2010 - 2012
Nostalgia Cupcakes May 2009 - May 2010
Pat's Hallmark September 2005 - September 2009
NCO Group February 1997 - August 2004
Skills
Customer Service, Management, Payroll, Time Management, Customer Satisfaction, Written & Verbal..., Confidentiality, Multi Tasking, Microsoft Office, Supervisory Skills, Private Investigations, Inventory Management, Merchandising, Training, Technical Support, Event Planning, Networking, Interviews, Internal Investigations, Event Management, Surveillance, Human Resources, Custom Orders, People-oriented, Public Speaking, Office Administration, Creative Problem Solving, Leadership, Team Building, Microsoft Excel, Microsoft Word, Strategic Planning, Process Improvement, Cash Management, Creative Services, Long-term Customer...
Education
Anne Arundel Community College 2005 — 2006
Associate of Applied Science
Corporate Intelligence Services July 2007 - Present
Kmart Corporation March 2012 - August 2013
Kmart Corporation February 2011 - March 2012
Maryland Investigators & Security Association 2010 - 2012
Nostalgia Cupcakes May 2009 - May 2010
Pat's Hallmark September 2005 - September 2009
NCO Group February 1997 - August 2004
Skills
Customer Service, Management, Payroll, Time Management, Customer Satisfaction, Written & Verbal..., Confidentiality, Multi Tasking, Microsoft Office, Supervisory Skills, Private Investigations, Inventory Management, Merchandising, Training, Technical Support, Event Planning, Networking, Interviews, Internal Investigations, Event Management, Surveillance, Human Resources, Custom Orders, People-oriented, Public Speaking, Office Administration, Creative Problem Solving, Leadership, Team Building, Microsoft Excel, Microsoft Word, Strategic Planning, Process Improvement, Cash Management, Creative Services, Long-term Customer...
Education
Anne Arundel Community College 2005 — 2006
Associate of Applied Science
M Siddiq's NCO Group Experience May 2007 - June 2007
Job SAP Consultant at Mosaicco Inc
Industry Information Technology and Services
Neel Sudarsanam's NCO Group Experience November 2009 - Present
Job Geek Squad Mission Control / Enhanced Mission Control
Industry Information Technology and Services
Experience
NCO Group November 2009 - Present
SLSI 1997 - Present
Aegis Commu September 2008 - October 2009
Education
Pittsburg State University 1995 — 1997
Bachelor's Degree, Computer Science-Information Systems
Labette Community College 1994 — 1995
Pre-requisits, Calculus, Stats, Commuications, Psychology, Matrix Algebra, COBOL, FORTRAN AND PASCHAL
Pittsburg State University 1984 — 1986
BSN, Nursing
Labette Community College 1983 — 1984
Pre requisits, Sciences, Maths, Arts, Stats, Speech
University of Oregon 1978 — 1983
BS, Speech Pathology and Audiology
Acharya Nagarjuna University 1974 — 1977
Bachelor's Degree, Zoology Major, Botany and Chemistry Ancellaries
Andhra University 1972 — 1974
Intermediate, BiP - Biological Science and Physical Science
Lutheran Model High School 1968 — 1972
SSC, General Studies
NCO Group November 2009 - Present
SLSI 1997 - Present
Aegis Commu September 2008 - October 2009
Education
Pittsburg State University 1995 — 1997
Bachelor's Degree, Computer Science-Information Systems
Labette Community College 1994 — 1995
Pre-requisits, Calculus, Stats, Commuications, Psychology, Matrix Algebra, COBOL, FORTRAN AND PASCHAL
Pittsburg State University 1984 — 1986
BSN, Nursing
Labette Community College 1983 — 1984
Pre requisits, Sciences, Maths, Arts, Stats, Speech
University of Oregon 1978 — 1983
BS, Speech Pathology and Audiology
Acharya Nagarjuna University 1974 — 1977
Bachelor's Degree, Zoology Major, Botany and Chemistry Ancellaries
Andhra University 1972 — 1974
Intermediate, BiP - Biological Science and Physical Science
Lutheran Model High School 1968 — 1972
SSC, General Studies
Charles Harvey's NCO Group Experience 2009 - 2013
Job Director of Operations and Into The Wild Programs at The King's Men, Inc.
Industry Financial Services
Experience
The King's Men, Inc. 2013 - Present
NCO Group 2009 - 2013
NCO Group 2006 - 2009
NCO Group 2004 - 2006
Hercules (Acquired by Ashland Chemical) 2002 - 2004
Hercules (Acquired by Ashland Chemical) 2000 - 2002
Hercules (Acquired by Ashland Chemical) 1999 - 2000
BetzDearborn (Acquired by Hercules) 1997 - 1999
BetzDearborn (Acquired by Hercules) 1995 - 1997
BetzDearborn (Acquired by Hercules) 1993 - 1995
Skills
Program Management, HRIS, Vendor Management, Process Improvement, Leadership, Team Building, Outsourcing, Strategic Planning, Business Process..., Management, Team Leadership, Business Analysis, Teaching, Project Management
Education
Saint Charles Borromeo Seminary-Overbrook 2010 — 2014
MA, Theology
Drexel University 1987 — 1991
MBA, Information Systems
Penn State University 1981 — 1985
BS/BS, Management and Psychology
The King's Men, Inc. 2013 - Present
NCO Group 2009 - 2013
NCO Group 2006 - 2009
NCO Group 2004 - 2006
Hercules (Acquired by Ashland Chemical) 2002 - 2004
Hercules (Acquired by Ashland Chemical) 2000 - 2002
Hercules (Acquired by Ashland Chemical) 1999 - 2000
BetzDearborn (Acquired by Hercules) 1997 - 1999
BetzDearborn (Acquired by Hercules) 1995 - 1997
BetzDearborn (Acquired by Hercules) 1993 - 1995
Skills
Program Management, HRIS, Vendor Management, Process Improvement, Leadership, Team Building, Outsourcing, Strategic Planning, Business Process..., Management, Team Leadership, Business Analysis, Teaching, Project Management
Education
Saint Charles Borromeo Seminary-Overbrook 2010 — 2014
MA, Theology
Drexel University 1987 — 1991
MBA, Information Systems
Penn State University 1981 — 1985
BS/BS, Management and Psychology
Cathrine Lindeland's NCO Group Experience October 2008 - Present
Job Technical Support at NCO Group
Industry Computer Games
Experience
NCO Group October 2008 - Present
Brain Farm Entertainment January 2008 - March 2008
Brown College 2005 - 2008
Education
Brown College 2005 — 2008
Bachelor of Science, Game Design and Development
University of Wisconsin-Eau Claire 1997 — 1999
Liberal Arts: Music
NCO Group October 2008 - Present
Brain Farm Entertainment January 2008 - March 2008
Brown College 2005 - 2008
Education
Brown College 2005 — 2008
Bachelor of Science, Game Design and Development
University of Wisconsin-Eau Claire 1997 — 1999
Liberal Arts: Music
David Margine's NCO Group Experience June 2005 - July 2005
Job Application Developer at ADB
Industry Computer Software
Experience
ADB April 2014 - Present
PRIME BC January 2010 - March 2014
ISU August 2009 - December 2009
XModus Software May 2008 - August 2008
QLT Inc. May 2007 - December 2007
NCO Group June 2005 - July 2005
VMC August 2004 - November 2004
Skills
MS SQL Server 2005, Business Intelligence, SSIS, Oracle, T-SQL, VB.NET, Visual Basic, ASP, SSRS, SharePoint, ASP.NET, XML, PL/SQL, Stored Procedures, C#, Java, AJAX, VMware, HTML, CSS, Windows Server, AIX, JSP, Microsoft SQL Server, Active Directory, MySQL, SQL, VBScript, Software Documentation, Databases, Troubleshooting, Operating Systems, ETL, Unix, Windows, Technical Support, Windows XP, Database Design, TCP/IP, Citrix, Networking
Education
British Columbia Institute of Technology 2006 — 2008
Diploma, Computer Systems Technology
Universitatea Romano-Germana din Sibiu 1998 — 2002
Bachelor Degree, Law
Universitatea „Emanuel” din Oradea 1993 — 1997
Bachelor Degree, Theology
ADB April 2014 - Present
PRIME BC January 2010 - March 2014
ISU August 2009 - December 2009
XModus Software May 2008 - August 2008
QLT Inc. May 2007 - December 2007
NCO Group June 2005 - July 2005
VMC August 2004 - November 2004
Skills
MS SQL Server 2005, Business Intelligence, SSIS, Oracle, T-SQL, VB.NET, Visual Basic, ASP, SSRS, SharePoint, ASP.NET, XML, PL/SQL, Stored Procedures, C#, Java, AJAX, VMware, HTML, CSS, Windows Server, AIX, JSP, Microsoft SQL Server, Active Directory, MySQL, SQL, VBScript, Software Documentation, Databases, Troubleshooting, Operating Systems, ETL, Unix, Windows, Technical Support, Windows XP, Database Design, TCP/IP, Citrix, Networking
Education
British Columbia Institute of Technology 2006 — 2008
Diploma, Computer Systems Technology
Universitatea Romano-Germana din Sibiu 1998 — 2002
Bachelor Degree, Law
Universitatea „Emanuel” din Oradea 1993 — 1997
Bachelor Degree, Theology
Marcie Morales's NCO Group Experience January 2004 - Present
Job Training and Development at NCO Financial Systems
Industry Outsourcing/Offshoring
Experience
NCO Financial Systems September 2004 - Present
NCO Group January 2004 - Present
NCO Group 2004 - Present
OSI 2004 - Present
Harmon Hall Institute Acapulco January 1980 - January 1995
Education
Diplomados en Liderazgo y dirección ITESM 2000 — 2003
Masters Degree, Applied Linguistics
Tecnológico de Monterrey 1990 — 1992
diplomado, liderazgo - Capacitacion- Administracion
Universidad Pedagógica Nacional 1987 — 1989
PHD in socio Linguistics, Adult Education and development
UPN
Linguistics/Education
Universidad Nacional Pedagogica
Bachelor's degree, Education
NCO Financial Systems September 2004 - Present
NCO Group January 2004 - Present
NCO Group 2004 - Present
OSI 2004 - Present
Harmon Hall Institute Acapulco January 1980 - January 1995
Education
Diplomados en Liderazgo y dirección ITESM 2000 — 2003
Masters Degree, Applied Linguistics
Tecnológico de Monterrey 1990 — 1992
diplomado, liderazgo - Capacitacion- Administracion
Universidad Pedagógica Nacional 1987 — 1989
PHD in socio Linguistics, Adult Education and development
UPN
Linguistics/Education
Universidad Nacional Pedagogica
Bachelor's degree, Education
Shelley Merritt's NCO Group Experience November 2006 - October 2008
Job Accounting Professional
Industry Accounting
Experience
Independence Capital Partners December 2008 - August 2012
NCO Group November 2006 - October 2008
Skills
Financial Analysis, Accounting, Tax, Account Reconciliation, Microsoft Excel, Accounts Payable, Bank Reconciliation
Education
Texas A&M University 2001 — 2004
MS, Mathematics/Finance
Bucknell University 1997 — 2001
BS, Mathematics
Independence Capital Partners December 2008 - August 2012
NCO Group November 2006 - October 2008
Skills
Financial Analysis, Accounting, Tax, Account Reconciliation, Microsoft Excel, Accounts Payable, Bank Reconciliation
Education
Texas A&M University 2001 — 2004
MS, Mathematics/Finance
Bucknell University 1997 — 2001
BS, Mathematics
Shawn Carraway's NCO Group Experience September 2009 - October 2011
Job Technical Support III
Industry Computer Software
Experience
Avionte Staffing Software October 2011 - Present
NCO Group September 2009 - October 2011
Dojo Kidz January 2010 - May 2010
Game Crazy August 2005 - December 2008
Skills
Customer Service, SQL, CRM, Troubleshooting, Windows, Training, Team Building, Windows 7, Microsoft Office, Microsoft Excel, Management, Team Leadership, Interviews, Databases, Leadership, Microsoft SQL Server, Technical Support
Education
Brown College 2005 — 2009
Avionte Staffing Software October 2011 - Present
NCO Group September 2009 - October 2011
Dojo Kidz January 2010 - May 2010
Game Crazy August 2005 - December 2008
Skills
Customer Service, SQL, CRM, Troubleshooting, Windows, Training, Team Building, Windows 7, Microsoft Office, Microsoft Excel, Management, Team Leadership, Interviews, Databases, Leadership, Microsoft SQL Server, Technical Support
Education
Brown College 2005 — 2009
Daniel Crowson's NCO Group Experience March 2010 - March 2012
Job Technical Support Specialist at Avionte Staffing Software
Industry Computer Software
Experience
Avionte Staffing Software March 2012 - Present
NCO Group March 2010 - March 2012
Last Straw Productions January 2009 - April 2009
Education
Brown College 2006 — 2009
Avionte Staffing Software March 2012 - Present
NCO Group March 2010 - March 2012
Last Straw Productions January 2009 - April 2009
Education
Brown College 2006 — 2009
Ali Manki's NCO Group Experience November 2002 - May 2004
Job Business Development Manager, National Accounts at American Express
Industry Financial Services
Experience
American Express April 2014 - Present
Euler Hermes ACI January 2011 - April 2014
ADP Canada July 2007 - January 2011
ADP May 2004 - June 2007
NCO Group November 2002 - May 2004
Skills
Insurance, Account Management, Credit, Sales Management, New Business Development, Cold Calling, Selling, Training, Lead Generation, B2B, Sales, Salesforce.com, Relationship Management, Sales Process, Customer Satisfaction, Solution Selling, Customer Retention, CRM, Building Relationships, Sales Presentations, Business Development, Key Account Management, Customer Service, SaaS, Business Planning, Time Management, Negotiation, Sales Operations, Direct Sales
Education
British Columbia Institute of Technology 1993 — 1997
B.B.A., Business Management
Capilano University 1993 — 1995
Bachelor of Business Administration (B.B.A.), Business Administration
American Express April 2014 - Present
Euler Hermes ACI January 2011 - April 2014
ADP Canada July 2007 - January 2011
ADP May 2004 - June 2007
NCO Group November 2002 - May 2004
Skills
Insurance, Account Management, Credit, Sales Management, New Business Development, Cold Calling, Selling, Training, Lead Generation, B2B, Sales, Salesforce.com, Relationship Management, Sales Process, Customer Satisfaction, Solution Selling, Customer Retention, CRM, Building Relationships, Sales Presentations, Business Development, Key Account Management, Customer Service, SaaS, Business Planning, Time Management, Negotiation, Sales Operations, Direct Sales
Education
British Columbia Institute of Technology 1993 — 1997
B.B.A., Business Management
Capilano University 1993 — 1995
Bachelor of Business Administration (B.B.A.), Business Administration
Brian Wollenberg's NCO Group Experience Customer Service RepHoliday Station StoresFebruary 2006 - September 2008
Job Customer Service Rep at NCO Group
Industry Graphic Design
Experience
NCO Group Customer Service RepHoliday Station StoresFebruary 2006 - September 2008
Bethel University August 2007 - May 2008
Education
Bethel University 2004 — 2008
BA, Art Major with a Film Minor
NCO Group Customer Service RepHoliday Station StoresFebruary 2006 - September 2008
Bethel University August 2007 - May 2008
Education
Bethel University 2004 — 2008
BA, Art Major with a Film Minor
Jacob Dupre's NCO Group Experience February 2008 - August 2009
Job Let's connect
Industry Financial Services
Experience
ARB of Louisiana June 2015 - Present
Dupre's Towing, LLC October 2014 - Present
Centurion Auto Recovery And Collections November 2013 - October 2014
Keefe Commissary Network November 2010 - January 2014
Pendum, Inc. July 2010 - August 2010
Jacob Dupre October 2009 - May 2010
NCO Group February 2008 - August 2009
United States Marine Corps March 2005 - March 2008
Skills
Troubleshooting, Operations Management, Call Center, Team Building, Management, Process Improvement, Customer Satisfaction, Security, Coaching, Software Documentation, Account Management, Training, System Administration, Call Centers, Vendor Management, Networking, Human Resources, Change Management, Analysis, Program Management, Sales, Time Management, Customer Service, Team Leadership
Education
American InterContinental University 2008 — 2009
Associate of Arts, Business Administration
high school
ARB of Louisiana June 2015 - Present
Dupre's Towing, LLC October 2014 - Present
Centurion Auto Recovery And Collections November 2013 - October 2014
Keefe Commissary Network November 2010 - January 2014
Pendum, Inc. July 2010 - August 2010
Jacob Dupre October 2009 - May 2010
NCO Group February 2008 - August 2009
United States Marine Corps March 2005 - March 2008
Skills
Troubleshooting, Operations Management, Call Center, Team Building, Management, Process Improvement, Customer Satisfaction, Security, Coaching, Software Documentation, Account Management, Training, System Administration, Call Centers, Vendor Management, Networking, Human Resources, Change Management, Analysis, Program Management, Sales, Time Management, Customer Service, Team Leadership
Education
American InterContinental University 2008 — 2009
Associate of Arts, Business Administration
high school
Philip Neves's NCO Group Experience June 2006 - June 2008
Job Chief Technical Officer at Twyne Enterprises Inc.
Industry Computer Software
Experience
Twyne Enterprises Inc. March 2013 - Present
Neves Software Inc. May 2012 - Present
Lions Bay Media Inc. May 2010 - May 2011
Digital Infinity Systems Inc September 2006 - May 2010
NCO Group June 2006 - June 2008
Convergys December 2002 - September 2006
Skills
Apache Cordova, PHP, JavaScript, PostgreSQL, MySQL, Apache, AJAX, Linux, CSS, jQuery, Open Source, C#, JSON, HTML, XML, C++, Java, Twitter Bootstrap, Perl, C, Zend Framework, CORBA, SOAP, OS X, Codeigniter, PL/SQL, Windows 7, MAC OS X, SVN, CVS, GIT, IIS, FTP, Telnet, SSH, Firewalls, Routers, HUBS, VPN, CodeIgniter
Education
British Columbia Institute of Technology 1998 — 2002
Diploma, Computer Systems Technology
Twyne Enterprises Inc. March 2013 - Present
Neves Software Inc. May 2012 - Present
Lions Bay Media Inc. May 2010 - May 2011
Digital Infinity Systems Inc September 2006 - May 2010
NCO Group June 2006 - June 2008
Convergys December 2002 - September 2006
Skills
Apache Cordova, PHP, JavaScript, PostgreSQL, MySQL, Apache, AJAX, Linux, CSS, jQuery, Open Source, C#, JSON, HTML, XML, C++, Java, Twitter Bootstrap, Perl, C, Zend Framework, CORBA, SOAP, OS X, Codeigniter, PL/SQL, Windows 7, MAC OS X, SVN, CVS, GIT, IIS, FTP, Telnet, SSH, Firewalls, Routers, HUBS, VPN, CodeIgniter
Education
British Columbia Institute of Technology 1998 — 2002
Diploma, Computer Systems Technology
Lance Gainer's NCO Group Experience August 2006 - April 2009
Job Sr. Reimbursement Analyst LabCorp Revenue Cycle Management
Industry Accounting
Experience
LabCorp Revenue Cycle Management April 2012 - Present
LabCorp Revenue Cycle Management March 2011 - April 2012
Labcorp Revenue Cycle Management April 2009 - March 2011
NCO Group August 2006 - April 2009
Skills
Accounts Receivable, Customer Service, Data Entry, Access, Invoicing, Medical Billing, HIPAA, Microsoft Excel, Accounts Payable, 10 Key, Data Analysis, Financial Analysis, Public Speaking, Microsoft Office, Process Improvement, Microsoft Word, ICD-9, Payroll, General Ledger, Lean Six Sigma, Root Cause Analysis, Reporting & Analysis, Business Writing, SAS, Minitab, Crystal Reports, BusinessObjects Infoview, Leadership
Education
North Carolina A&T State University
Bachelors, English
TechSkills-Charlotte 2009 — 2010
Medical Insurance Specialist/Medical Biller
LabCorp Revenue Cycle Management April 2012 - Present
LabCorp Revenue Cycle Management March 2011 - April 2012
Labcorp Revenue Cycle Management April 2009 - March 2011
NCO Group August 2006 - April 2009
Skills
Accounts Receivable, Customer Service, Data Entry, Access, Invoicing, Medical Billing, HIPAA, Microsoft Excel, Accounts Payable, 10 Key, Data Analysis, Financial Analysis, Public Speaking, Microsoft Office, Process Improvement, Microsoft Word, ICD-9, Payroll, General Ledger, Lean Six Sigma, Root Cause Analysis, Reporting & Analysis, Business Writing, SAS, Minitab, Crystal Reports, BusinessObjects Infoview, Leadership
Education
North Carolina A&T State University
Bachelors, English
TechSkills-Charlotte 2009 — 2010
Medical Insurance Specialist/Medical Biller
Celeste Campopiano, PHR's NCO Group Experience April 2012 - April 2013
Job HR Generalist at Schroeder Manatee Ranch
Industry Human Resources
Experience
Schroeder Manatee Ranch April 2013 - Present
NCO Group April 2012 - April 2013
Pierce Manufacturing October 2011 - April 2012
Women and Infants Hospital June 2008 - August 2011
Owens & Minor April 2004 - June 2008
CVS Caremark Corporation March 1987 - September 2003
Skills
Employee Relations, PeopleSoft, Talent Acquisition, Benefits Administration, Microsoft Excel, Customer Service, HRIS, Recruiting, Human Resources, Applicant Tracking..., Deferred Compensation, Employee Benefits, Employee Engagement, FMLA, Management, Onboarding
Education
Bryant University 2002 — 2004
Certificate in HR Management, HR Management
Schroeder Manatee Ranch April 2013 - Present
NCO Group April 2012 - April 2013
Pierce Manufacturing October 2011 - April 2012
Women and Infants Hospital June 2008 - August 2011
Owens & Minor April 2004 - June 2008
CVS Caremark Corporation March 1987 - September 2003
Skills
Employee Relations, PeopleSoft, Talent Acquisition, Benefits Administration, Microsoft Excel, Customer Service, HRIS, Recruiting, Human Resources, Applicant Tracking..., Deferred Compensation, Employee Benefits, Employee Engagement, FMLA, Management, Onboarding
Education
Bryant University 2002 — 2004
Certificate in HR Management, HR Management
Mitchell Hamann's NCO Group Experience February 2007 - February 2012
Job Software System Engineer at Lisec America, Inc.
Industry Information Technology and Services
Experience
Lisec America, Inc. August 2015 - Present
Avionte Staffing Software June 2013 - August 2015
RedBrick Health September 2014 - October 2014
Avionte Staffing Software February 2012 - June 2013
NCO Group February 2007 - February 2012
Skills
Microsoft SQL Server, SQL, Troubleshooting, Networking, Training, Customer Service, Windows 7, Technical Support, Call Centers, Active Directory, Management, Computer Hardware, IIS, C#, Workforce Management, Contact Centers, Customer Experience, Service Delivery, Team Management, Customer Satisfaction, Outsourcing, Linux, iOS, .NET, Programming, BPO, Vendor Management, Sla, Avaya, Visual C#, Mobile Devices, OS X, Process Improvement, Performance Management, Inbound Marketing, Powershell, Windows Server, Amazon Web Services..., Technical Writing, Personal Training, SSRS, windows 8, ASP.NET, Python, MVC 5, Git, Github
Education
Brown College 2007 — 2009
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications
Lisec America, Inc. August 2015 - Present
Avionte Staffing Software June 2013 - August 2015
RedBrick Health September 2014 - October 2014
Avionte Staffing Software February 2012 - June 2013
NCO Group February 2007 - February 2012
Skills
Microsoft SQL Server, SQL, Troubleshooting, Networking, Training, Customer Service, Windows 7, Technical Support, Call Centers, Active Directory, Management, Computer Hardware, IIS, C#, Workforce Management, Contact Centers, Customer Experience, Service Delivery, Team Management, Customer Satisfaction, Outsourcing, Linux, iOS, .NET, Programming, BPO, Vendor Management, Sla, Avaya, Visual C#, Mobile Devices, OS X, Process Improvement, Performance Management, Inbound Marketing, Powershell, Windows Server, Amazon Web Services..., Technical Writing, Personal Training, SSRS, windows 8, ASP.NET, Python, MVC 5, Git, Github
Education
Brown College 2007 — 2009
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications
Dinesh Joseph's NCO Group Experience December 2003 - October 2005
Job Product Specialist at Sage
Industry Computer Software
Experience
Sage October 2005 - Present
NCO Group December 2003 - October 2005
Education
CDI College 2009 — 2009
MCITP - DBA, SQL Server
British Columbia Institute of Technology 2004 — 2005
University of Colombo 1995 — 1998
BIT, Computing
Sage October 2005 - Present
NCO Group December 2003 - October 2005
Education
CDI College 2009 — 2009
MCITP - DBA, SQL Server
British Columbia Institute of Technology 2004 — 2005
University of Colombo 1995 — 1998
BIT, Computing
Mary Steever's NCO Group Experience October 2010 - April 2012
Job Webbased Entrepreneur
Industry Consumer Services
Experience
Private Duty July 2014 - August 2014
Hunter Hollis January 2013 - June 2013
NCO Group October 2010 - April 2012
Champs Sports 1995 - 1997
Skills
Customer Service, Microsoft Office, Photoshop, Social Media, Research, PowerPoint, Team Building, Negotiation, Curriculum Design, Educational Technology, Computer Repair, Computer Application..., Access, Desktop Publishing, Microsoft Excel, Customer Satisfaction, Microsoft Word, Call Center, Technical Support, Writing, Teaching, E-Learning, Customer Relations, OneNote, Time Management, Coaching, Management, Training, Social Networking, Interviews, Team Leadership, Leadership, Human Resources, Leadership Development, Outlook, Organizational..., Excel, Word, SAP 5.1, Digital Photography
Education
Concordia University-Portland
Doctor of Education (Ed.D.), Educational Leadership and Administration, General, 4.0
University of the Rockies
Doctor of Psychology, Organizational Leadership, 4.0
Ashford University 2009 — 2010
Master of Arts, Teaching and Learning with Technology, 4.0
Ashford University 2007 — 2009
Bachelor of Arts, Social Sciences/Education, 3.89
Private Duty July 2014 - August 2014
Hunter Hollis January 2013 - June 2013
NCO Group October 2010 - April 2012
Champs Sports 1995 - 1997
Skills
Customer Service, Microsoft Office, Photoshop, Social Media, Research, PowerPoint, Team Building, Negotiation, Curriculum Design, Educational Technology, Computer Repair, Computer Application..., Access, Desktop Publishing, Microsoft Excel, Customer Satisfaction, Microsoft Word, Call Center, Technical Support, Writing, Teaching, E-Learning, Customer Relations, OneNote, Time Management, Coaching, Management, Training, Social Networking, Interviews, Team Leadership, Leadership, Human Resources, Leadership Development, Outlook, Organizational..., Excel, Word, SAP 5.1, Digital Photography
Education
Concordia University-Portland
Doctor of Education (Ed.D.), Educational Leadership and Administration, General, 4.0
University of the Rockies
Doctor of Psychology, Organizational Leadership, 4.0
Ashford University 2009 — 2010
Master of Arts, Teaching and Learning with Technology, 4.0
Ashford University 2007 — 2009
Bachelor of Arts, Social Sciences/Education, 3.89
Eric Earll's NCO Group Experience November 2007 - August 2008
Job Providing affordable HR and Training Expertise
Industry Consumer Services
Experience
Self Employed October 2014 - Present
Ecolab - Pureforce November 2013 - September 2014
Self Employed March 2013 - November 2013
Integrated Marketing Services August 2011 - February 2013
MarketSource February 2010 - July 2011
MarketSource May 2009 - January 2010
NCO Group November 2007 - August 2008
eFunds Corporation August 2006 - May 2007
Qwest Communications July 2004 - October 2005
Skills
Recruiting, Management, Customer Satisfaction, Sales Operations, Call Centers, Sales Management, Employee Training, Customer Retention, Leadership, Human Resources, Motivation, Sales Process, Salesforce Training, Account Management, Vendor Management, Performance Metrics, Sales, Program Management, Marketing, Strategic Partnerships, Telecommunications, Leadership Development, Business Planning, Customer Service, Coaching, Interviews, Employee Relations, Team Building, Inventory Management
Education
Walden University 2013 — 2015
Master of Science (MS), Adult Learning - Training and Performance Improvement
Ashford University 2009 — 2013
Bachelor of Arts (B.A.), Human Resources Management
Self Employed October 2014 - Present
Ecolab - Pureforce November 2013 - September 2014
Self Employed March 2013 - November 2013
Integrated Marketing Services August 2011 - February 2013
MarketSource February 2010 - July 2011
MarketSource May 2009 - January 2010
NCO Group November 2007 - August 2008
eFunds Corporation August 2006 - May 2007
Qwest Communications July 2004 - October 2005
Skills
Recruiting, Management, Customer Satisfaction, Sales Operations, Call Centers, Sales Management, Employee Training, Customer Retention, Leadership, Human Resources, Motivation, Sales Process, Salesforce Training, Account Management, Vendor Management, Performance Metrics, Sales, Program Management, Marketing, Strategic Partnerships, Telecommunications, Leadership Development, Business Planning, Customer Service, Coaching, Interviews, Employee Relations, Team Building, Inventory Management
Education
Walden University 2013 — 2015
Master of Science (MS), Adult Learning - Training and Performance Improvement
Ashford University 2009 — 2013
Bachelor of Arts (B.A.), Human Resources Management
Neil Pastrana's NCO Group Experience July 2007 - February 2009
Job Installation and Repair technician
Industry Health, Wellness and Fitness
Experience
Ledcor Technical Services December 2010 - Present
Kintec Footlabs Inc., March 2009 - April 2010
Acer Technology –VANOC January 2010 - March 2010
NCO Group July 2007 - February 2009
Express Computers August 2006 - October 2006
Phil-Data Business Systems Inc. September 1999 - December 2004
Philippine Geothermal, Inc. 2000 - 2002
Skills
Active Directory, Servers, Network Administration, Technical Support, Disaster Recovery, Troubleshooting, Microsoft Exchange, Software Installation, Computer Hardware, Networking, Operating Systems, Hardware, Group Policy, Security, Windows, Wireless Networking, HP, Printers, Management, Computer Security
Education
Vancouver Central College 2007 — 2007
Network Administrations Specialist
Adamson University 1987 — 1993
BS, Computer Engineering
Ledcor Technical Services December 2010 - Present
Kintec Footlabs Inc., March 2009 - April 2010
Acer Technology –VANOC January 2010 - March 2010
NCO Group July 2007 - February 2009
Express Computers August 2006 - October 2006
Phil-Data Business Systems Inc. September 1999 - December 2004
Philippine Geothermal, Inc. 2000 - 2002
Skills
Active Directory, Servers, Network Administration, Technical Support, Disaster Recovery, Troubleshooting, Microsoft Exchange, Software Installation, Computer Hardware, Networking, Operating Systems, Hardware, Group Policy, Security, Windows, Wireless Networking, HP, Printers, Management, Computer Security
Education
Vancouver Central College 2007 — 2007
Network Administrations Specialist
Adamson University 1987 — 1993
BS, Computer Engineering
Kaitlyn Pletcher's NCO Group Experience February 2013 - April 2013
Job ...
Industry Individual & Family Services
Experience
self employed September 2014 - January 2015
MBCH Children and Family Ministries April 2013 - September 2014
NCO Group February 2013 - April 2013
Super 8 October 2010 - April 2012
Skills
Telephone Skills, Outlook, Social Media, Child Welfare, Music, Customer Service, Hospitality, Data Entry, Microsoft Office, PowerPoint, Microsoft Excel, Fax, Healthcare
Education
Youth With a Mission- Discipleship Training School 2015 — 2015
Ohio University-Zanesville Campus 2011 — 2011
Baldwin Wallace University 2007 — 2010
BM, Music Therapy
self employed September 2014 - January 2015
MBCH Children and Family Ministries April 2013 - September 2014
NCO Group February 2013 - April 2013
Super 8 October 2010 - April 2012
Skills
Telephone Skills, Outlook, Social Media, Child Welfare, Music, Customer Service, Hospitality, Data Entry, Microsoft Office, PowerPoint, Microsoft Excel, Fax, Healthcare
Education
Youth With a Mission- Discipleship Training School 2015 — 2015
Ohio University-Zanesville Campus 2011 — 2011
Baldwin Wallace University 2007 — 2010
BM, Music Therapy
Greg Gattin's NCO Group Experience 2012 - Present
Job Head Honcho, Doing Nothing Well
Industry Outsourcing/Offshoring
Experience
Doing Nothing Well January 2015 - Present
NCO Group 2012 - Present
ICT Group June 2001 - February 2010
Education
Arkansas Tech University 1966 — 1972
BS, Accounting
Doing Nothing Well January 2015 - Present
NCO Group 2012 - Present
ICT Group June 2001 - February 2010
Education
Arkansas Tech University 1966 — 1972
BS, Accounting
shakayla jarrett's NCO Group Experience June 2006 - December 2008
Job Teller at Wachovia, A Wells Fargo Company
Industry Banking
Experience
Wachovia, A Wells Fargo Company August 2010 - Present
Bank of America January 2010 - May 2010
NCO Group June 2006 - December 2008
Skills
Loans, Retail Banking, Customer Relations, Training & Development, Outstanding Customer..., Mortgage Servicing
Education
Winston-Salem State University 2003 — 2005
Bachelors of Science, Business Administration and Management, General
Appalachian State University 2000 — 2002
Wachovia, A Wells Fargo Company August 2010 - Present
Bank of America January 2010 - May 2010
NCO Group June 2006 - December 2008
Skills
Loans, Retail Banking, Customer Relations, Training & Development, Outstanding Customer..., Mortgage Servicing
Education
Winston-Salem State University 2003 — 2005
Bachelors of Science, Business Administration and Management, General
Appalachian State University 2000 — 2002
Rebakah Warren's NCO Group Experience April 2001 - July 2004
Job HR Specialist at Aon Hewitt
Industry Outsourcing/Offshoring
Experience
Aon Hewitt June 2011 - Present
NCO Group April 2001 - July 2004
Market USA December 1999 - November 2000
Education
American InterContinental University 2004 — 2005
Associate of Arts, Business
Wilbur Wright College 1995 — 1996
Specialized Training, Medical Secretary
Aon Hewitt June 2011 - Present
NCO Group April 2001 - July 2004
Market USA December 1999 - November 2000
Education
American InterContinental University 2004 — 2005
Associate of Arts, Business
Wilbur Wright College 1995 — 1996
Specialized Training, Medical Secretary
Kate Egan's NCO Group Experience 2009 - 2010
Job retail
Industry Retail
Experience
Walmart May 2014 - Present
NCO Group 2009 - 2010
Skills
Customer Service, Customer Experience, Public Speaking, Data Entry
Education
American InterContinental University 2008 — 2009
Business Administration
Walmart May 2014 - Present
NCO Group 2009 - 2010
Skills
Customer Service, Customer Experience, Public Speaking, Data Entry
Education
American InterContinental University 2008 — 2009
Business Administration
suzette evans's NCO Group Experience January 2010 - Present
Job XBRL Financial Analyst at NCO Group
Industry Outsourcing/Offshoring
Experience
NCO Group January 2010 - Present
Skills
XBRL, EDGAR filings, SEC Financial Reporting, US GAAP, GAAP
Education
Arkansas State University
NCO Group January 2010 - Present
Skills
XBRL, EDGAR filings, SEC Financial Reporting, US GAAP, GAAP
Education
Arkansas State University
Ismael Solis's NCO Group Experience June 2006 - February 2008
Job Internet Coordinator at Sonora Nissan
Industry Automotive
Experience
Sonora Nissan May 2010 - Present
UPS Supply Chain Solutions October 2008 - October 2009
NCO Group June 2006 - February 2008
Skills
Customer Service, Customer Relations, Customer Satisfaction, Customer Loyalty, Business Management, Supervisory Skills, Food Service, Food, Food Safety, Food & Beverage, Internet Services, internet sales
Education
Northern Arizona University 2011 — 2013
Arizona Western College 2007 — 2011
Associate of Arts (A.A.), Psychology
Sonora Nissan May 2010 - Present
UPS Supply Chain Solutions October 2008 - October 2009
NCO Group June 2006 - February 2008
Skills
Customer Service, Customer Relations, Customer Satisfaction, Customer Loyalty, Business Management, Supervisory Skills, Food Service, Food, Food Safety, Food & Beverage, Internet Services, internet sales
Education
Northern Arizona University 2011 — 2013
Arizona Western College 2007 — 2011
Associate of Arts (A.A.), Psychology
Nathan Selbitschka's NCO Group Experience September 2012 - Present
Job Help Desk at NCO Group
Industry Security and Investigations
Experience
NCO Group September 2012 - Present
Tech Guru July 2012 - October 2012
USA Central Station December 2011 - July 2012
GoodWill June 2011 - December 2011
Sentry Systems Inc August 2006 - February 2011
Skills
Information Technology, Answering Phones, Social Listening, Listening to customers, Alarm Systems, Computer Hardware, Computer Repair, Time Management, Customer Service, Help Desk Support, team viewer
Education
PC ProSchools 2011 — 2012
penn foster 2004 — 2006
NCO Group September 2012 - Present
Tech Guru July 2012 - October 2012
USA Central Station December 2011 - July 2012
GoodWill June 2011 - December 2011
Sentry Systems Inc August 2006 - February 2011
Skills
Information Technology, Answering Phones, Social Listening, Listening to customers, Alarm Systems, Computer Hardware, Computer Repair, Time Management, Customer Service, Help Desk Support, team viewer
Education
PC ProSchools 2011 — 2012
penn foster 2004 — 2006
Yolanda Lovette's NCO Group Experience 1996 - 2001
Job Cross Functional Business Analyst ~ Associate Product Specialist at OptumInsight
Industry Management Consulting
Experience
OptumInsight March 2010 - Present
SCC Soft Computer January 2006 - March 2010
Pyramid Healthcare Solutions May 2002 - September 2005
NCO Group 1996 - 2001
Skills
Hospital Billing &..., Revenue Cycle Management, Medical Terminology, HIPAA, Healthcare Information..., Healthcare Management, Hospitals, PowerPoint, Training, Software Documentation, Quality Assurance, Revenue Cycle, Informatics, EHR, Leadership
Education
Atlanta Metropolitan College 1987 — 1989
OptumInsight March 2010 - Present
SCC Soft Computer January 2006 - March 2010
Pyramid Healthcare Solutions May 2002 - September 2005
NCO Group 1996 - 2001
Skills
Hospital Billing &..., Revenue Cycle Management, Medical Terminology, HIPAA, Healthcare Information..., Healthcare Management, Hospitals, PowerPoint, Training, Software Documentation, Quality Assurance, Revenue Cycle, Informatics, EHR, Leadership
Education
Atlanta Metropolitan College 1987 — 1989
Cassandra Alston's NCO Group Experience December 2007 - August 2008
Job Financial Services Professional
Industry Financial Services
Experience
Piedmont Medical Center July 2013 - Present
Currently seeking an opportunity in the Charlotte Metro Area. September 2008 - June 2012
Citi-Santander Consumer USA August 2008 - June 2012
Santander Consumer USA Inc. 2010 - 2012
Citi September 2008 - September 2010
NCO Group December 2007 - August 2008
NCO/OSI December 2007 - August 2008
NCO Group October 2007 - December 2007
IPI/OSI April 1998 - October 2007
Interactive Performance INC September 1997 - April 1998
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Credit, Problem Solving, PowerPoint, Analysis, Call Centers, Management
Education
York Technical College 2011 — 2015
Associate; Applied Science Degree, Nursing
York Technical College 2011 — 2013
ADN of Nursing, Registered Nursing/Registered Nurse
Brown Mackie College-Salina 1994 — 1996
Associate's degree, Accounting, 3.5
Piedmont Medical Center July 2013 - Present
Currently seeking an opportunity in the Charlotte Metro Area. September 2008 - June 2012
Citi-Santander Consumer USA August 2008 - June 2012
Santander Consumer USA Inc. 2010 - 2012
Citi September 2008 - September 2010
NCO Group December 2007 - August 2008
NCO/OSI December 2007 - August 2008
NCO Group October 2007 - December 2007
IPI/OSI April 1998 - October 2007
Interactive Performance INC September 1997 - April 1998
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Credit, Problem Solving, PowerPoint, Analysis, Call Centers, Management
Education
York Technical College 2011 — 2015
Associate; Applied Science Degree, Nursing
York Technical College 2011 — 2013
ADN of Nursing, Registered Nursing/Registered Nurse
Brown Mackie College-Salina 1994 — 1996
Associate's degree, Accounting, 3.5
Jim Kahara's NCO Group Experience January 2000 - August 2008
Job Consumer Services Professional
Industry Consumer Services
Experience
Arrow Parking CashierArrow Parking2008 - 2012
NCO Group January 2000 - August 2008
Skills
Microsoft Office 2008..., Excels, Customer Service, Data Entry, Customer Satisfaction, Outlook, Microsoft Word, Telephone Skills, Credit, Call Centers, Invoicing, Time Management, Training
Education
Accounting and Bookkeeping Center, Towson 2008 — 2009
Diploma, Accounting and Bookkeeping
Bethany College 1980 — 1984
"BS", Physics
Arrow Parking CashierArrow Parking2008 - 2012
NCO Group January 2000 - August 2008
Skills
Microsoft Office 2008..., Excels, Customer Service, Data Entry, Customer Satisfaction, Outlook, Microsoft Word, Telephone Skills, Credit, Call Centers, Invoicing, Time Management, Training
Education
Accounting and Bookkeeping Center, Towson 2008 — 2009
Diploma, Accounting and Bookkeeping
Bethany College 1980 — 1984
"BS", Physics
Bennett Nordstrom's NCO Group Experience November 2009 - May 2012
Job Helpdesk Professional
Industry Consumer Services
Experience
Multiband April 2013 - July 2013
Comcast May 2012 - January 2013
NCO Group November 2009 - May 2012
NCO Group May 2010 - April 2011
Skills
Troubleshooting, Networking, Hardware Installation, Software Installation, Communication, Critical Thinking, Analysis, Typing, Training, Translating complex..., Teamwork, Keen Listener, Grammatical Awareness, Computer Assembly
Education
Normandale Community College 2012 — 2013
Brown College 2007 — 2009
Multiband April 2013 - July 2013
Comcast May 2012 - January 2013
NCO Group November 2009 - May 2012
NCO Group May 2010 - April 2011
Skills
Troubleshooting, Networking, Hardware Installation, Software Installation, Communication, Critical Thinking, Analysis, Typing, Training, Translating complex..., Teamwork, Keen Listener, Grammatical Awareness, Computer Assembly
Education
Normandale Community College 2012 — 2013
Brown College 2007 — 2009
persephoni mitchell's NCO Group Experience October 2009 - February 2010
Job Retail Professional
Industry Retail
Experience
Ashford University July 2012 - Present
The Home Depot 2012 - 2012
NCO Group October 2009 - February 2010
Skills
Customer Service, RETAIL, Clerical Skills, cashier, assembly, Order Picking, warehouse
Education
Ashford University 2012 — 2014
ORGINIZATIONAL
MOUNT EDEN HIGH SCHOOL 2002 — 2005
DIPLOMA, ALL
Ashford University July 2012 - Present
The Home Depot 2012 - 2012
NCO Group October 2009 - February 2010
Skills
Customer Service, RETAIL, Clerical Skills, cashier, assembly, Order Picking, warehouse
Education
Ashford University 2012 — 2014
ORGINIZATIONAL
MOUNT EDEN HIGH SCHOOL 2002 — 2005
DIPLOMA, ALL
Clarissa Caldwell's NCO Group Experience August 2007 - August 2010
Job Certified Nurse Aid at Cherished Hearts
Industry Individual & Family Services
Experience
Home Instead Senior Care January 2013 - Present
Cherished Hearts February 2012 - Present
NCO Group August 2007 - August 2010
Murray Guard Security June 2007 - August 2007
Skills
Account Management, Operations Management, Team Management, Microsoft Office, Cash Management, Security
Education
Alabama State University 2013 — 2017
Bachelor of Social Work, Psychology
Center For Progressive Training 2011 — 2011
Certified Nurse Aid
Home Instead Senior Care January 2013 - Present
Cherished Hearts February 2012 - Present
NCO Group August 2007 - August 2010
Murray Guard Security June 2007 - August 2007
Skills
Account Management, Operations Management, Team Management, Microsoft Office, Cash Management, Security
Education
Alabama State University 2013 — 2017
Bachelor of Social Work, Psychology
Center For Progressive Training 2011 — 2011
Certified Nurse Aid
Zachary Swagger's NCO Group Experience June 2010 - Present
Job CSR at NCO Group
Industry Outsourcing/Offshoring
Experience
NCO Group June 2010 - Present
Skills
Computer Repair, Customer Service, Management
Education
Ben Franklin Career Center 2004 — 2007
Computer Technology/Computer Systems Technology
Saint Albans High School 2003 — 2006
High School Diploma, General
NCO Group June 2010 - Present
Skills
Computer Repair, Customer Service, Management
Education
Ben Franklin Career Center 2004 — 2007
Computer Technology/Computer Systems Technology
Saint Albans High School 2003 — 2006
High School Diploma, General
Erica Feliz's NCO Group Experience August 2011 - October 2012
Job Sales Professional
Industry Banking
Experience
Wells Fargo Home Mortgage November 2012 - Present
Wells Fargo August 2011 - November 2012
NCO Group August 2011 - October 2012
Global Compliance May 2007 - August 2011
Skills
Bilingual-English/Spanis..., Sales Process, Fixed Rate Mortgages, Marketing Communications, Communication, Business Strategy, Project Management, Microsoft Word, Microsoft Excel, sale\, Call Center Development, Customer Service, Commission Work, PowerPoint, Executive Support, Psychology, Diversity & Inclusion
Education
American Public University System 2007 — 2011
Bachelor of Applied Science (BASc), Psychology
Wells Fargo Home Mortgage November 2012 - Present
Wells Fargo August 2011 - November 2012
NCO Group August 2011 - October 2012
Global Compliance May 2007 - August 2011
Skills
Bilingual-English/Spanis..., Sales Process, Fixed Rate Mortgages, Marketing Communications, Communication, Business Strategy, Project Management, Microsoft Word, Microsoft Excel, sale\, Call Center Development, Customer Service, Commission Work, PowerPoint, Executive Support, Psychology, Diversity & Inclusion
Education
American Public University System 2007 — 2011
Bachelor of Applied Science (BASc), Psychology
Brian Valentine's NCO Group Experience January 2008 - June 2012
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Dell August 2012 - March 2014
NCO Group January 2008 - June 2012
Masterson Staffing Solutions 2005 - January 2008
Skills
Cisco Technologies, Cisco IOS, Cisco Routers, Storage Area Networks, Compellent, Mac OS, iPad, iPhone, Dell Switches, Network Engineering, Network Administration, Desktop Computers, SAN
Education
North Hennepin Community College 1997 — 1998
Computer Science
American River College 1997 — 1997
Computer Science
Normandale Community College 1994 — 1996
Computer Science
North Central University 1993 — 1994
Computer Science
Dell August 2012 - March 2014
NCO Group January 2008 - June 2012
Masterson Staffing Solutions 2005 - January 2008
Skills
Cisco Technologies, Cisco IOS, Cisco Routers, Storage Area Networks, Compellent, Mac OS, iPad, iPhone, Dell Switches, Network Engineering, Network Administration, Desktop Computers, SAN
Education
North Hennepin Community College 1997 — 1998
Computer Science
American River College 1997 — 1997
Computer Science
Normandale Community College 1994 — 1996
Computer Science
North Central University 1993 — 1994
Computer Science
Ebony Gordon's NCO Group Experience
Job Collctor at NCO Group
Industry Outsourcing/Offshoring
Experience
NCO Group
Skills
Customer Service, Training, Team Leadership, Call Centers, Customer Satisfaction
Education
Brookline College-Phoenix
NCO Group
Skills
Customer Service, Training, Team Leadership, Call Centers, Customer Satisfaction
Education
Brookline College-Phoenix
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY