Firstsource Solutions, USA
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Firstsource Solutions, USA Employees
Employee
Years
Job
Industry
Sonny Berry, BSCJ/A Sonny Berry, BSCJ/A's Firstsource Solutions, USA Experience February 2010 - March 2012
Job Employee, El Paso County
Industry Public Safety
Experience
El Paso County, Colorado, USA September 2014 - Present
North-West Exteriors (Northwest Roofing) May 2011 - May 2014
Firstsource Solutions, USA February 2010 - March 2012
McCloskey Motors: CO 2009 - 2010
Teller County Sheriff March 2005 - September 2009
Education America 1999 - 2002
Skills
Sales, Team Leadership, Customer Service, Team Building, Strategic Planning, Training, Sales Management, Account Management, New Business Development, Social Media, Marketing, Negotiation, Budgets, Salesforce.com, Business Development, Customer Retention, Customer Satisfaction, Marketing Strategy, Microsoft Office, Social Media Marketing, Event Planning, Leadership, Call Center, Healthcare, Microsoft Excel, Program Management, Leadership Development, Fundraising, Human Resources, Inventory Management, Employee Relations, Interviews, Public Speaking, Social Networking, Recruiting, Operations Management, Contract Negotiation, Cold Calling, Management, Hiring, Organizational..., Public Relations, Outlook, Time Management, Retail, Process Improvement, Call Centers, Strategy, B2B, Sales Operations
Education
Newman University 2014 — 2016
Master of Social Work (MSW), Social Work
Colorado Technical University 2013 — 2014
Bachelors, Criminal Justice/Law Enforcement Administration, 4.0
Education America 1999 — 2002
Bachelor of Science, Criminal Justice / Business Management
Southern Ohio College 1992 — 1992
Certificate, Computer Science
El Paso County, Colorado, USA September 2014 - Present
North-West Exteriors (Northwest Roofing) May 2011 - May 2014
Firstsource Solutions, USA February 2010 - March 2012
McCloskey Motors: CO 2009 - 2010
Teller County Sheriff March 2005 - September 2009
Education America 1999 - 2002
Skills
Sales, Team Leadership, Customer Service, Team Building, Strategic Planning, Training, Sales Management, Account Management, New Business Development, Social Media, Marketing, Negotiation, Budgets, Salesforce.com, Business Development, Customer Retention, Customer Satisfaction, Marketing Strategy, Microsoft Office, Social Media Marketing, Event Planning, Leadership, Call Center, Healthcare, Microsoft Excel, Program Management, Leadership Development, Fundraising, Human Resources, Inventory Management, Employee Relations, Interviews, Public Speaking, Social Networking, Recruiting, Operations Management, Contract Negotiation, Cold Calling, Management, Hiring, Organizational..., Public Relations, Outlook, Time Management, Retail, Process Improvement, Call Centers, Strategy, B2B, Sales Operations
Education
Newman University 2014 — 2016
Master of Social Work (MSW), Social Work
Colorado Technical University 2013 — 2014
Bachelors, Criminal Justice/Law Enforcement Administration, 4.0
Education America 1999 — 2002
Bachelor of Science, Criminal Justice / Business Management
Southern Ohio College 1992 — 1992
Certificate, Computer Science
Nicholas Langling Nicholas Langling's Firstsource Solutions, USA Experience April 2012 - 2014
Job Teacher, 2nd Degree Black Belt, Martial Arts Instructor, Actor, Film Editor
Industry Education Management
Experience
Triumph Karate September 1999 - Present
New York Drilling Services Inc. February 2015 - Present
Firstsource Solutions USA April 2012 - 2014
Hickory BBQ Smokehouse June 2003 - April 2012
Skills
Martial Arts, Qualified Teacher, Teacher Training, Team Leadership, Team Building, Data Entry, Modern Dance, Acting, Film Editing, Leadership, Computer Games, Program Management, Customer Service, Healthcare, Microsoft Word, Access, Time Management, Social Networking, Teamwork, Microsoft Office, Event Planning, People Skills, Public Speaking, Creative Writing, Fitness
Education
SUNY New Paltz 2004 — 2010
Bachelor's degree, Asian Studies
Onteora High School
Regents with Honors, Required and Honors Courses
Triumph Karate September 1999 - Present
New York Drilling Services Inc. February 2015 - Present
Firstsource Solutions USA April 2012 - 2014
Hickory BBQ Smokehouse June 2003 - April 2012
Skills
Martial Arts, Qualified Teacher, Teacher Training, Team Leadership, Team Building, Data Entry, Modern Dance, Acting, Film Editing, Leadership, Computer Games, Program Management, Customer Service, Healthcare, Microsoft Word, Access, Time Management, Social Networking, Teamwork, Microsoft Office, Event Planning, People Skills, Public Speaking, Creative Writing, Fitness
Education
SUNY New Paltz 2004 — 2010
Bachelor's degree, Asian Studies
Onteora High School
Regents with Honors, Required and Honors Courses
Ronnie Tyrpak Ronnie Tyrpak's Firstsource Solutions, USA Experience January 2010 - December 2011
Job LCDR Retired pilot US Navy Reserve
Industry Information Technology and Services
Experience
Firstsource Solutions, USA January 2010 - December 2011
Catholic Health System November 2007 - December 2009
ACS, a Xerox Company January 2003 - November 2007
Ingram Micro October 1992 - December 2002
US Navy July 1971 - January 1996
MDS Health Group September 1988 - November 1992
Skills
Workstations, ITIL, Servers, Service Delivery, Incident Management, Escalation, IT Service Management, IT Operations, SLA, Analysis, IT Management, Planning, Security, Computer Hardware, Deployment, Availability, Business Analysis, Solution Design, Outsourcing, Software Installation, WAN, Business Requirements, Operating Systems, Hardware, Managed Services, Change Control, System Administration, Business Continuity, Decision Support, Microsoft Office, Requirements Analysis, Service Management, Customer Service, Budgeting, Customer Relations, Disaster Recovery, Active Directory, Call Centers, Data Center, Virtualization, Software Documentation, Citrix, Windows Server, System Deployment, Vendor Management, Project Planning, Management, Process Improvement, Integration
Education
Aspen University 2000 — 2002
MBA, Information Systems
Canisius College 1978 — 1980
BS, Accounting
Bryant and Stratton College 1976 — 1978
AOS, Computer Programming
Firstsource Solutions, USA January 2010 - December 2011
Catholic Health System November 2007 - December 2009
ACS, a Xerox Company January 2003 - November 2007
Ingram Micro October 1992 - December 2002
US Navy July 1971 - January 1996
MDS Health Group September 1988 - November 1992
Skills
Workstations, ITIL, Servers, Service Delivery, Incident Management, Escalation, IT Service Management, IT Operations, SLA, Analysis, IT Management, Planning, Security, Computer Hardware, Deployment, Availability, Business Analysis, Solution Design, Outsourcing, Software Installation, WAN, Business Requirements, Operating Systems, Hardware, Managed Services, Change Control, System Administration, Business Continuity, Decision Support, Microsoft Office, Requirements Analysis, Service Management, Customer Service, Budgeting, Customer Relations, Disaster Recovery, Active Directory, Call Centers, Data Center, Virtualization, Software Documentation, Citrix, Windows Server, System Deployment, Vendor Management, Project Planning, Management, Process Improvement, Integration
Education
Aspen University 2000 — 2002
MBA, Information Systems
Canisius College 1978 — 1980
BS, Accounting
Bryant and Stratton College 1976 — 1978
AOS, Computer Programming
Christie Spencer, MBA Christie Spencer, MBA's Firstsource Solutions, USA Experience April 2007 - August 2008
Job Vice President at Passport Health Plan
Industry Hospital & Health Care
Experience
Passport Health Plan May 2011 - Present
Proposal Consultant 2003 - Present
RxCrossroads September 2008 - January 2011
Firstsource Solutions, USA April 2007 - August 2008
SHPS 1995 - 2001
American Postal Workers Union (APWU) Health Plan 1987 - 1994
Baltimore Medical System 1987 - 1988
Excellus BCBS November 1983 - July 1987
Skills
proposal, writing, Strategic Planning, Managed Care, Medical Management, Market Access, Medicaid, Health Insurance, Claims, Healthcare, Medicare, Claim, Proposal Writing, Management, Policy, Utilization Management, HIPAA, Process Improvement, Program Management, Healthcare Information..., Business Process..., Health Policy, Project Planning, Employee Benefits, Budgets, Business Development, Analysis, Provider Relations, Leadership, Healthcare Industry, Executive Management
Education
Loyola College in Maryland 1988 — 1991
MBA, Business Administration
SUNY Oswego 1979 — 1982
BS, Business Administration
Passport Health Plan May 2011 - Present
Proposal Consultant 2003 - Present
RxCrossroads September 2008 - January 2011
Firstsource Solutions, USA April 2007 - August 2008
SHPS 1995 - 2001
American Postal Workers Union (APWU) Health Plan 1987 - 1994
Baltimore Medical System 1987 - 1988
Excellus BCBS November 1983 - July 1987
Skills
proposal, writing, Strategic Planning, Managed Care, Medical Management, Market Access, Medicaid, Health Insurance, Claims, Healthcare, Medicare, Claim, Proposal Writing, Management, Policy, Utilization Management, HIPAA, Process Improvement, Program Management, Healthcare Information..., Business Process..., Health Policy, Project Planning, Employee Benefits, Budgets, Business Development, Analysis, Provider Relations, Leadership, Healthcare Industry, Executive Management
Education
Loyola College in Maryland 1988 — 1991
MBA, Business Administration
SUNY Oswego 1979 — 1982
BS, Business Administration
Brandi Debolt Brandi Debolt's Firstsource Solutions, USA Experience January 2009 - Present
Job Patient Service Representative at MedAssist
Industry Hospital & Health Care
Experience
Firstsource Solutions, USA January 2009 - Present
Health Science Communications November 2007 - June 2008
IntraMed Educational Group September 2005 - November 2007
Candid Color Systems March 2002 - March 2005
Skills
Social Media, Outlook, PowerPoint, Microsoft Word, Customer Service, Microsoft Excel, Marketing Strategy, Microsoft Office, Healthcare, Budget
Education
University of Central Oklahoma 1997 — 2001
Bachelor of Liberal Arts, Interpersonal Communications
Firstsource Solutions, USA January 2009 - Present
Health Science Communications November 2007 - June 2008
IntraMed Educational Group September 2005 - November 2007
Candid Color Systems March 2002 - March 2005
Skills
Social Media, Outlook, PowerPoint, Microsoft Word, Customer Service, Microsoft Excel, Marketing Strategy, Microsoft Office, Healthcare, Budget
Education
University of Central Oklahoma 1997 — 2001
Bachelor of Liberal Arts, Interpersonal Communications
Deb Needleman, SPHR, SHRM-SCP's Firstsource Solutions, USA Experience January 2007 - February 2010
Job Human Resources Manager at City of Fort Scott
Industry Human Resources
Experience
City of Fort Scott, Kansas July 2015 - Present
Cobalt MedPlans May 2011 - Present
Kansas State Council of SHRM January 2001 - December 2012
Creative Business Solutions November 2010 - May 2011
Firstsource Solutions USA January 2007 - February 2010
MedPlans Partners March 2000 - December 2006
Self Employed August 1999 - February 2000
Skills
Organizational..., Deferred Compensation, Recruiting, Training, Benefits Administration, HRIS, Employee Benefits, Human Resources, Onboarding, Personnel Management, Employee Relations, Program Management, Leadership, Employee Engagement, Performance Management, FMLA, Management, Talent Acquisition, Strategic Planning
Education
Baker University 2003 — 2004
BSM
Baker University
BSM, Human Resources & Organizational Development
City of Fort Scott, Kansas July 2015 - Present
Cobalt MedPlans May 2011 - Present
Kansas State Council of SHRM January 2001 - December 2012
Creative Business Solutions November 2010 - May 2011
Firstsource Solutions USA January 2007 - February 2010
MedPlans Partners March 2000 - December 2006
Self Employed August 1999 - February 2000
Skills
Organizational..., Deferred Compensation, Recruiting, Training, Benefits Administration, HRIS, Employee Benefits, Human Resources, Onboarding, Personnel Management, Employee Relations, Program Management, Leadership, Employee Engagement, Performance Management, FMLA, Management, Talent Acquisition, Strategic Planning
Education
Baker University 2003 — 2004
BSM
Baker University
BSM, Human Resources & Organizational Development
Tom Watters's Firstsource Solutions, USA Experience September 2007 - March 2010
Job Chief Operating Officer at Bolder Healthcare Solutions, LLC
Industry Hospital & Health Care
Experience
Bolder Healthcare Solutions, LLC June 2013 - Present
Firstsource Solutions April 2010 - June 2012
Firstsource Solutions, USA September 2007 - March 2010
MedAssist July 2003 - September 2007
MedAssist October 1999 - July 2003
Skills
Revenue Cycle, Revenue Cycle Management, Managed Care, Medicare, Medicaid, Medical Billing, Provider Relations, HIPAA, Health Insurance, Healthcare Consulting, Physicians, Leadership, Process Improvement, Strategic Planning, Practice Management, EMR, Team Building, EHR, Management, Operations Management, Executive Management, Salesforce.com, Physician Relations, Strategy
Education
University of Kentucky
B.S., Accounting
Bolder Healthcare Solutions, LLC June 2013 - Present
Firstsource Solutions April 2010 - June 2012
Firstsource Solutions, USA September 2007 - March 2010
MedAssist July 2003 - September 2007
MedAssist October 1999 - July 2003
Skills
Revenue Cycle, Revenue Cycle Management, Managed Care, Medicare, Medicaid, Medical Billing, Provider Relations, HIPAA, Health Insurance, Healthcare Consulting, Physicians, Leadership, Process Improvement, Strategic Planning, Practice Management, EMR, Team Building, EHR, Management, Operations Management, Executive Management, Salesforce.com, Physician Relations, Strategy
Education
University of Kentucky
B.S., Accounting
Jami Weirich's Firstsource Solutions, USA Experience 2008 - 2011
Job Customer Service at Statewide Title Company
Industry Financial Services
Experience
Statewide Title Company March 2012 - Present
Firstsource Solutions, USA 2008 - 2011
Statewide Title, Inc. July 2006 - July 2008
Skills
Health Insurance, Insurance, Medicare, Data Entry, Customer Service, HIPAA, Outlook, Call Centers, Microsoft Excel, Telephone Skills, Medicaid, Microsoft Office, Software Documentation, Access
Education
Ivy Tech Community College 2005 — 2010
Associates of Applied Science, Office Administration
Statewide Title Company March 2012 - Present
Firstsource Solutions, USA 2008 - 2011
Statewide Title, Inc. July 2006 - July 2008
Skills
Health Insurance, Insurance, Medicare, Data Entry, Customer Service, HIPAA, Outlook, Call Centers, Microsoft Excel, Telephone Skills, Medicaid, Microsoft Office, Software Documentation, Access
Education
Ivy Tech Community College 2005 — 2010
Associates of Applied Science, Office Administration
Margarita Apffel Margarita Apffel's Firstsource Solutions, USA Experience August 2010 - June 2013
Job MediCal Eligibility Liaison at Firstsource Solutions, USA
Industry Hospital & Health Care
Experience
Riv/Co/DPSS/CPS August 2014 - Present
FIRM Revenue Cycle Management Services, Inc. March 2014 - Present
Firstsource Solutions, USA August 2010 - June 2013
Skills
Hospitals, Healthcare, Managed Care, Health Insurance, Customer Service, Social Services, Insurance, Software Documentation, Team Building, Event Planning, Microsoft Excel, Account Management, Office Management
Education
CSUSB 2007 — 2009
Bachelor's degree, Cultural Anthropology
Riv/Co/DPSS/CPS August 2014 - Present
FIRM Revenue Cycle Management Services, Inc. March 2014 - Present
Firstsource Solutions, USA August 2010 - June 2013
Skills
Hospitals, Healthcare, Managed Care, Health Insurance, Customer Service, Social Services, Insurance, Software Documentation, Team Building, Event Planning, Microsoft Excel, Account Management, Office Management
Education
CSUSB 2007 — 2009
Bachelor's degree, Cultural Anthropology
David Niswonger David Niswonger's Firstsource Solutions, USA Experience April 2011 - Present
Job Division President at MedAssist, a Firstsource company
Industry Outsourcing/Offshoring
Experience
MedAssist, a Firstsource company September 2013 - Present
Firstsource Solutions, USA April 2011 - Present
Firstsource Solutions USA July 2000 - April 2011
Firstsource Solutions USA 2000 - 2010
Skills
Business Development, BPO, Healthcare, New Business Development, Revenue Cycle Management, Revenue Cycle, Business Analysis, Strategic Planning, Process Improvement, Strategy, Operations Management, Management, Team Building
Education
Southeast Missouri State University 1978 — 1983
BS, Economics
MedAssist, a Firstsource company September 2013 - Present
Firstsource Solutions, USA April 2011 - Present
Firstsource Solutions USA July 2000 - April 2011
Firstsource Solutions USA 2000 - 2010
Skills
Business Development, BPO, Healthcare, New Business Development, Revenue Cycle Management, Revenue Cycle, Business Analysis, Strategic Planning, Process Improvement, Strategy, Operations Management, Management, Team Building
Education
Southeast Missouri State University 1978 — 1983
BS, Economics
Karen Chavis, MBA's Firstsource Solutions, USA Experience June 2010 - August 2011
Job Field Trainer at Ritani
Industry Luxury Goods & Jewelry
Experience
Ritani September 2014 - Present
Community Health Systems July 2013 - September 2014
Community Health Systems June 2012 - July 2013
Adreima August 2011 - April 2012
Firstsource Solutions, USA June 2010 - August 2011
Skills
Medicaid, Social Security..., Social Services, Revenue Cycle, Teamwork, Customer Service, Client Relationship..., Accounts Receivable, CPT, CRM, Microsoft Office, HIPAA, Hospitals, Medical Records, Healthcare, Medicare, Team Building, Medical Billing, Public Speaking, Training, Leadership, Management
Education
Ashford University 2012 — 2013
Master of Business Administration (M.B.A.)
Francis Marion University 2006 — 2010
Bachelor of Science (BS), Psychology
Ritani September 2014 - Present
Community Health Systems July 2013 - September 2014
Community Health Systems June 2012 - July 2013
Adreima August 2011 - April 2012
Firstsource Solutions, USA June 2010 - August 2011
Skills
Medicaid, Social Security..., Social Services, Revenue Cycle, Teamwork, Customer Service, Client Relationship..., Accounts Receivable, CPT, CRM, Microsoft Office, HIPAA, Hospitals, Medical Records, Healthcare, Medicare, Team Building, Medical Billing, Public Speaking, Training, Leadership, Management
Education
Ashford University 2012 — 2013
Master of Business Administration (M.B.A.)
Francis Marion University 2006 — 2010
Bachelor of Science (BS), Psychology
Jamie Ramy, MBA Jamie Ramy, MBA's Firstsource Solutions, USA Experience August 2010 - April 2012
Job Transplant Financial Coordinator at INTEGRIS Health
Industry Financial Services
Experience
INTEGRIS Health September 2012 - Present
Firstsource Solutions, USA August 2010 - April 2012
Deaconess Hospital October 2009 - August 2010
Skills
Healthcare, Hospitals, Medical Terminology, Revenue Cycle, Data Entry, Customer Service, Medicare, Managed Care, HIPAA, EHR, Medicaid, Medical Billing, Healthcare Consulting, Rehabilitation, Patient Advocacy, Healthcare Management, EMR
Education
Southern Nazarene University 2011 — 2012
MBA, Health Care
Oklahoma State University 2005 — 2009
Bachelor of Arts (B.A.), Psychology
INTEGRIS Health September 2012 - Present
Firstsource Solutions, USA August 2010 - April 2012
Deaconess Hospital October 2009 - August 2010
Skills
Healthcare, Hospitals, Medical Terminology, Revenue Cycle, Data Entry, Customer Service, Medicare, Managed Care, HIPAA, EHR, Medicaid, Medical Billing, Healthcare Consulting, Rehabilitation, Patient Advocacy, Healthcare Management, EMR
Education
Southern Nazarene University 2011 — 2012
MBA, Health Care
Oklahoma State University 2005 — 2009
Bachelor of Arts (B.A.), Psychology
J. Mark Bangerter's Firstsource Solutions, USA Experience April 2010 - August 2011
Job Customer Happiness Specialist at ClickFunnels
Industry Marketing and Advertising
Experience
ClickFunnels February 2015 - Present
Zapsock Marketing November 2009 - Present
Four Sail, Inc August 2011 - September 2015
Forge Fitness December 2012 - December 2014
Firstsource Solutions, USA April 2010 - August 2011
Ascension Real Estate March 2008 - April 2010
Tarbell Realtors January 2007 - March 2008
Mission Pools August 2004 - October 2007
Skills
Brand Development, Writing, Small Business, Marketing Management, SEO, Excel, Word, PowerPoint, Social Media Marketing, Customer Service, PPC, Microsoft Office, Social Media, Marketing Strategy, Photoshop, Public Speaking, Blogging, Outlook, HTML, Online Marketing, Microsoft Word, Online Advertising, Marketing, Brand Developement, Leadership, Brand Management, Web Marketing, Email Marketing, Copywriting, Product Development, Training, Sales, Facebook, Social Networking, Market Planning, Advertising, SEM, E-commerce, Lead Generation, Google Analytics, Mobile Marketing, Google Adwords, Digital Marketing, Management, New Business Development, Account Management, Strategic Planning, Entrepreneurship
Education
Full Sail University 2009 — 2010
Masters, Internet Marketing
University of Phoenix 2006 — 2008
BS, Marketing
ClickFunnels February 2015 - Present
Zapsock Marketing November 2009 - Present
Four Sail, Inc August 2011 - September 2015
Forge Fitness December 2012 - December 2014
Firstsource Solutions, USA April 2010 - August 2011
Ascension Real Estate March 2008 - April 2010
Tarbell Realtors January 2007 - March 2008
Mission Pools August 2004 - October 2007
Skills
Brand Development, Writing, Small Business, Marketing Management, SEO, Excel, Word, PowerPoint, Social Media Marketing, Customer Service, PPC, Microsoft Office, Social Media, Marketing Strategy, Photoshop, Public Speaking, Blogging, Outlook, HTML, Online Marketing, Microsoft Word, Online Advertising, Marketing, Brand Developement, Leadership, Brand Management, Web Marketing, Email Marketing, Copywriting, Product Development, Training, Sales, Facebook, Social Networking, Market Planning, Advertising, SEM, E-commerce, Lead Generation, Google Analytics, Mobile Marketing, Google Adwords, Digital Marketing, Management, New Business Development, Account Management, Strategic Planning, Entrepreneurship
Education
Full Sail University 2009 — 2010
Masters, Internet Marketing
University of Phoenix 2006 — 2008
BS, Marketing
Corez L. Logan's Firstsource Solutions, USA Experience June 2010 - October 2011
Job Credentialing Supervisor for Mortenson Family Dental
Industry Health, Wellness and Fitness
Experience
Mortenson Family Dental October 2014 - Present
Ardyss International December 2013 - Present
Firstsource Solutions, USA June 2010 - October 2011
Saint Joseph Health System March 2009 - December 2009
Tampa General Hospital September 2007 - March 2009
Humana August 2005 - September 2007
Aperture Credentialing/United Healthcare May 2002 - August 2005
Skills
Account Management, Salesforce.com, Customer Service, Sales, Customer Retention, Customer Satisfaction, Call Centers, New Business Development, Marketing, Online Advertising, Microsoft Office, Marketing Strategy, Team Building, Social Media, Microsoft Excel
Education
Shelby County High School 1989 — 1991
diploma
National American University
n/a, Health/Health Care Administration/Management
Mortenson Family Dental October 2014 - Present
Ardyss International December 2013 - Present
Firstsource Solutions, USA June 2010 - October 2011
Saint Joseph Health System March 2009 - December 2009
Tampa General Hospital September 2007 - March 2009
Humana August 2005 - September 2007
Aperture Credentialing/United Healthcare May 2002 - August 2005
Skills
Account Management, Salesforce.com, Customer Service, Sales, Customer Retention, Customer Satisfaction, Call Centers, New Business Development, Marketing, Online Advertising, Microsoft Office, Marketing Strategy, Team Building, Social Media, Microsoft Excel
Education
Shelby County High School 1989 — 1991
diploma
National American University
n/a, Health/Health Care Administration/Management
Wendy Koch Wendy Koch's Firstsource Solutions, USA Experience April 2010 - July 2013
Job Director of Operations at Law Offices of James Knepper/ Great Lakes Financial Services
Industry Hospital & Health Care
Experience
Law Offices of James Knepper/ Great Lakes Financial Services July 2013 - Present
Firstsource Solutions USA April 2010 - July 2013
Revenue Cycle Solutions December 2001 - April 2010
AmSouth Investments 1996 - 2000
Compass Bank 1994 - 1996
Skills
12 years in Healthcare..., past series 7 and 63..., several years of..., Call Centers, Hospitals, Revenue Cycle, Revenue Cycle Management, HIPAA, Medicaid, Medicare, Healthcare, Healthcare Consulting, Healthcare Information..., Healthcare Industry, Healthcare Management
Education
Birmingham School of Law 1997 — 2000
Juris Doctor
University of Alabama 1988 — 1992
Bachelor of Arts (B.A.), Political Science
Indian Springs School 1982 — 1988
High School Diploma
Law Offices of James Knepper/ Great Lakes Financial Services July 2013 - Present
Firstsource Solutions USA April 2010 - July 2013
Revenue Cycle Solutions December 2001 - April 2010
AmSouth Investments 1996 - 2000
Compass Bank 1994 - 1996
Skills
12 years in Healthcare..., past series 7 and 63..., several years of..., Call Centers, Hospitals, Revenue Cycle, Revenue Cycle Management, HIPAA, Medicaid, Medicare, Healthcare, Healthcare Consulting, Healthcare Information..., Healthcare Industry, Healthcare Management
Education
Birmingham School of Law 1997 — 2000
Juris Doctor
University of Alabama 1988 — 1992
Bachelor of Arts (B.A.), Political Science
Indian Springs School 1982 — 1988
High School Diploma
Dee Schneider Dee Schneider's Firstsource Solutions, USA Experience January 2009 - June 2013
Job Regional VP, Rev Cycle Technology at MedAssets
Industry Hospital & Health Care
Experience
MedAssets January 2014 - Present
TransUnion Healthcare July 2013 - January 2014
Firstsource Solutions USA January 2009 - June 2013
MedAssets October 2006 - January 2009
Per-Se Technologies January 2006 - October 2006
NDCHealth April 1993 - December 2005
Skills
Revenue Cycle, Healthcare, Hospitals, Medicare, HIPAA, Salesforce.com, Business Development, New Business Development, Sales Management, Medicaid, Sales, Account Management, Leadership, Outsourcing, Call Centers, Vendor Management, BPO, Sales Process, CRM, Training, Analytics, Superior Client Service, Client Services
Education
University of Cincinnati
Business Administration
MedAssets January 2014 - Present
TransUnion Healthcare July 2013 - January 2014
Firstsource Solutions USA January 2009 - June 2013
MedAssets October 2006 - January 2009
Per-Se Technologies January 2006 - October 2006
NDCHealth April 1993 - December 2005
Skills
Revenue Cycle, Healthcare, Hospitals, Medicare, HIPAA, Salesforce.com, Business Development, New Business Development, Sales Management, Medicaid, Sales, Account Management, Leadership, Outsourcing, Call Centers, Vendor Management, BPO, Sales Process, CRM, Training, Analytics, Superior Client Service, Client Services
Education
University of Cincinnati
Business Administration
Jeremiah Herterich Jeremiah Herterich's Firstsource Solutions, USA Experience June 2009 - January 2011
Job Sales Representative at Bauer Compressors, Inc.
Industry Government Relations
Experience
Bauer Compressors, Inc. June 2012 - Present
County of San Bernardino December 2011 - June 2012
THANKSGIVING FOR ALL September 2011 - January 2012
Firstsource Solutions, USA June 2009 - January 2011
Comunity Pantry October 2008 - January 2009
Fastenal January 2008 - October 2008
Brigham Young University April 2006 - January 2008
Skills
Computer Maintenance, Database Administration, Customer Relations, Budgeting, Public Relations, Government, Volunteer Management, Promotions, Budgets, Customer Service, Program Management, Time Management, Leadership Development
Education
Brigham Young University 2006 — 2007
B.A., Latin American Studies
Mt. San Jacinto Community College District 1999 — 2003
A.A., Humanities
Mt. San Jacinto Community College District 1999 — 2003
Associate of Arts (AA), Behavioral Sciences
Bauer Compressors, Inc. June 2012 - Present
County of San Bernardino December 2011 - June 2012
THANKSGIVING FOR ALL September 2011 - January 2012
Firstsource Solutions, USA June 2009 - January 2011
Comunity Pantry October 2008 - January 2009
Fastenal January 2008 - October 2008
Brigham Young University April 2006 - January 2008
Skills
Computer Maintenance, Database Administration, Customer Relations, Budgeting, Public Relations, Government, Volunteer Management, Promotions, Budgets, Customer Service, Program Management, Time Management, Leadership Development
Education
Brigham Young University 2006 — 2007
B.A., Latin American Studies
Mt. San Jacinto Community College District 1999 — 2003
A.A., Humanities
Mt. San Jacinto Community College District 1999 — 2003
Associate of Arts (AA), Behavioral Sciences
Laurena Brazell Laurena Brazell's Firstsource Solutions, USA Experience April 2013 - Present
Job Patient Services Representative at Firstsource Solutions USA
Industry Nonprofit Organization Management
Experience
Firstsource Solutions USA April 2013 - Present
Walton County Health Department October 2009 - December 2009
WaterColor Inn and Resort 2007 - 2008
Skills
Customer Service, Professional..., Meeting Planning, Organizational Behavior, Event Planning, Non-profit Volunteer, Strategic Leadership, Hospitality, Microsoft Office, Social Media, Hospitality Management, Health Information..., Data Entry, Microsoft Word, Strategic Planning, Outlook, Telephone Skills, Leadership
Education
University of West Florida - College of Business 2010 — 2013
Northwest Florida State College
Associate of Arts (A.A.), General Studies
Firstsource Solutions USA April 2013 - Present
Walton County Health Department October 2009 - December 2009
WaterColor Inn and Resort 2007 - 2008
Skills
Customer Service, Professional..., Meeting Planning, Organizational Behavior, Event Planning, Non-profit Volunteer, Strategic Leadership, Hospitality, Microsoft Office, Social Media, Hospitality Management, Health Information..., Data Entry, Microsoft Word, Strategic Planning, Outlook, Telephone Skills, Leadership
Education
University of West Florida - College of Business 2010 — 2013
Northwest Florida State College
Associate of Arts (A.A.), General Studies
Randall Shafer's Firstsource Solutions, USA Experience
Job Division President at MedAssist, a Firstsource Company
Industry Financial Services
Experience
Firstsource Solutions, USA
Skills
Medicaid, Revenue Cycle, Managed Care, Revenue Cycle Management, Medicare
Education
Manchester University 1984 — 1988
Bachelor of Applied Science (B.A.Sc.), Business Administration, Marketing Concentration
Firstsource Solutions, USA
Skills
Medicaid, Revenue Cycle, Managed Care, Revenue Cycle Management, Medicare
Education
Manchester University 1984 — 1988
Bachelor of Applied Science (B.A.Sc.), Business Administration, Marketing Concentration
Thomas Pete Reinert Jr's Firstsource Solutions, USA Experience May 2013 - December 2014
Job Client Service Manager
Industry Investment Management
Experience
Firstsource Solutions USA May 2013 - December 2014
Firstsource Solutions USA September 2012 - May 2013
QRS Recycling May 2012 - September 2012
US Navy April 2007 - January 2012
Skills
Microsoft Office, Contract Negotiation, Navy, Employee Relations, Operations Management, Sales, Management, Shipping, Budgets, Process Improvement, Leadership, Project Planning, Team Building, Negotiation, Sales Management, Procurement, Training
Education
Indiana University-Southeast
Bachelor's degree, Accounting, Finance, and Marketing
Firstsource Solutions USA May 2013 - December 2014
Firstsource Solutions USA September 2012 - May 2013
QRS Recycling May 2012 - September 2012
US Navy April 2007 - January 2012
Skills
Microsoft Office, Contract Negotiation, Navy, Employee Relations, Operations Management, Sales, Management, Shipping, Budgets, Process Improvement, Leadership, Project Planning, Team Building, Negotiation, Sales Management, Procurement, Training
Education
Indiana University-Southeast
Bachelor's degree, Accounting, Finance, and Marketing
Tammie Leedle Tammie Leedle's Firstsource Solutions, USA Experience April 2010 - Present
Job Division President at Firstsource Solutions, USA
Industry Financial Services
Experience
Firstsource Solutions, USA April 2010 - Present
Rutherford County Schools August 1985 - May 1998
Education
Badger High School
Middle Tennessee State University
Master of Education (M.Ed.), Educational Administration and Supervision
University of Wisconsin-Whitewater
Bachelor of Education (BEd), Elementary Education and Special Education
Firstsource Solutions, USA April 2010 - Present
Rutherford County Schools August 1985 - May 1998
Education
Badger High School
Middle Tennessee State University
Master of Education (M.Ed.), Educational Administration and Supervision
University of Wisconsin-Whitewater
Bachelor of Education (BEd), Elementary Education and Special Education
Chris Wathen Chris Wathen's Firstsource Solutions, USA Experience January 2012 - June 2013
Job IT Asset & Software Management Specialist
Industry Outsourcing/Offshoring
Experience
MedAssist, a Firstsource company June 2013 - Present
Firstsource Solutions, USA January 2012 - June 2013
Firstsource Solutions Limited February 2009 - March 2012
Firstsource Solutions Limited June 2008 - February 2009
Square Enix February 2007 - May 2007
Skills
Process Improvement, Software Project..., Strategic Planning, Healthcare, Team Building, EDI, Quality Assurance
Education
Columbus College of Art & Design 1998 — 2005
BFA, Time-Based Media Studies
MedAssist, a Firstsource company June 2013 - Present
Firstsource Solutions, USA January 2012 - June 2013
Firstsource Solutions Limited February 2009 - March 2012
Firstsource Solutions Limited June 2008 - February 2009
Square Enix February 2007 - May 2007
Skills
Process Improvement, Software Project..., Strategic Planning, Healthcare, Team Building, EDI, Quality Assurance
Education
Columbus College of Art & Design 1998 — 2005
BFA, Time-Based Media Studies
Norma Leguizamo Norma Leguizamo's Firstsource Solutions, USA Experience July 2009 - January 2011
Job Inside Sales/Customer Service
Industry Hospital & Health Care
Experience
Aerotek October 2011 - December 2011
Kelly's (Penske Logistics) May 2011 - August 2011
Aerotek January 2011 - May 2011
Firstsource Solutions, USA July 2009 - January 2011
Skills
Microsoft Office, Bilingual, Project Coordination, Inside Sales, Customer Service
Education
Columbia College Chicago 2007 — 2013
In Progress, Business
Waukegan High School
High School Diploma, General Studies
Aerotek October 2011 - December 2011
Kelly's (Penske Logistics) May 2011 - August 2011
Aerotek January 2011 - May 2011
Firstsource Solutions, USA July 2009 - January 2011
Skills
Microsoft Office, Bilingual, Project Coordination, Inside Sales, Customer Service
Education
Columbia College Chicago 2007 — 2013
In Progress, Business
Waukegan High School
High School Diploma, General Studies
Amy Meyer's Firstsource Solutions, USA Experience January 1996 - May 2010
Job Human Resources Professional
Industry Human Resources
Experience
Bolder Healthcare Solutions March 2013 - Present
Firstsource Solutions USA January 1996 - May 2010
Blue River Developmental Services December 1994 - April 1995
Skills
Employee Relations, Recruiting, HRIS, Performance Management, Human Resources, Talent Management, Talent Acquisition, HR Policies, Employee Engagement, Onboarding, Organizational..., New Hire Orientations, Succession Planning, Employment Law, Performance Appraisal, Benefits Administration, Workforce Planning, BPO, Employee Benefits, Training, Vendor Management
Education
Indiana University-Southeast 1990 — 1995
Bachelor of Arts (BA), Psychology
Bolder Healthcare Solutions March 2013 - Present
Firstsource Solutions USA January 1996 - May 2010
Blue River Developmental Services December 1994 - April 1995
Skills
Employee Relations, Recruiting, HRIS, Performance Management, Human Resources, Talent Management, Talent Acquisition, HR Policies, Employee Engagement, Onboarding, Organizational..., New Hire Orientations, Succession Planning, Employment Law, Performance Appraisal, Benefits Administration, Workforce Planning, BPO, Employee Benefits, Training, Vendor Management
Education
Indiana University-Southeast 1990 — 1995
Bachelor of Arts (BA), Psychology
Kate Price, PHR's Firstsource Solutions, USA Experience December 2008 - August 2010
Job HR Generalist at Churchill Downs
Industry Human Resources
Experience
Churchill Downs March 2012 - Present
Signature Healthcare 2011 - 2011
Professional Systems, LLC 2010 - 2011
Firstsource Solutions, USA December 2008 - August 2010
Skills
Affirmative Action, Benefits Administration, EEOC, Employee Benefits, Employee Engagement, Employee Relations, Exit Interviews, HR Policies, HRIS, Human Resources, Management, New Hire Orientations, Onboarding, Organizational..., Payroll, Performance Management, Personnel Management, Program Management, Recruiting, Succession Planning, Talent Acquisition, Talent Management, Applicant Tracking..., College Recruiting, FMLA, Job Descriptions, PeopleSoft, Workforce Planning, Deferred Compensation, Employee Training, Employment Law, Internet Recruiting, Interviews, Labor Relations, Performance Appraisal, Temporary Placement, Hiring
Education
Sullivan University 2009 — 2011
Masters, Human Resource Leadership
Indiana University-Southeast 2006 — 2009
Bachelors, Psychology, Business Management
University of Kentucky 1996 — 2000
Associate, Computer Information Systems
Assumption High School 1992 — 1996
Diploma, College Prep
Churchill Downs March 2012 - Present
Signature Healthcare 2011 - 2011
Professional Systems, LLC 2010 - 2011
Firstsource Solutions, USA December 2008 - August 2010
Skills
Affirmative Action, Benefits Administration, EEOC, Employee Benefits, Employee Engagement, Employee Relations, Exit Interviews, HR Policies, HRIS, Human Resources, Management, New Hire Orientations, Onboarding, Organizational..., Payroll, Performance Management, Personnel Management, Program Management, Recruiting, Succession Planning, Talent Acquisition, Talent Management, Applicant Tracking..., College Recruiting, FMLA, Job Descriptions, PeopleSoft, Workforce Planning, Deferred Compensation, Employee Training, Employment Law, Internet Recruiting, Interviews, Labor Relations, Performance Appraisal, Temporary Placement, Hiring
Education
Sullivan University 2009 — 2011
Masters, Human Resource Leadership
Indiana University-Southeast 2006 — 2009
Bachelors, Psychology, Business Management
University of Kentucky 1996 — 2000
Associate, Computer Information Systems
Assumption High School 1992 — 1996
Diploma, College Prep
Georgia Wright-Hewitt Georgia Wright-Hewitt's Firstsource Solutions, USA Experience September 2011 - July 2013
Job Education Representative at IAM Benefit Trust Fund
Industry Management Consulting
Experience
National IAM Benefit Trust Fund October 2013 - Present
Firstsource Solutions, USA September 2011 - July 2013
Kforce Healtcare July 2010 - September 2011
AMCOL Systems Inc June 2009 - June 2010
NATIONWIDE CREDIT CORPORATION July 1989 - June 2009
Skills
Healthcare, Business Development, Sales, Revenue Cycle, Healthcare Industry, Process Improvement, Cold Calling, EHR, Revenue Cycle Management, Team Building, HIPAA, Healthcare Consulting, Leadership, Customer Satisfaction, Healthcare Information..., Training, Medicare, Business Intelligence, Customer Service, Strategic Planning, Managed Care, Medical Billing, Insurance, Salesforce.com, Medicaid, Healthcare Management, Account Management, Physicians, Hospitals, Operations Management, Call Centers, Employee Benefits, Health and Welfare..., Group Benefit Plans
Education
Salisbury University 1977 — 1978
Bachelor of Science, Education
University of Pennsylvania - The Wharton School
Certified Employee Benefits Specialist Program
National IAM Benefit Trust Fund October 2013 - Present
Firstsource Solutions, USA September 2011 - July 2013
Kforce Healtcare July 2010 - September 2011
AMCOL Systems Inc June 2009 - June 2010
NATIONWIDE CREDIT CORPORATION July 1989 - June 2009
Skills
Healthcare, Business Development, Sales, Revenue Cycle, Healthcare Industry, Process Improvement, Cold Calling, EHR, Revenue Cycle Management, Team Building, HIPAA, Healthcare Consulting, Leadership, Customer Satisfaction, Healthcare Information..., Training, Medicare, Business Intelligence, Customer Service, Strategic Planning, Managed Care, Medical Billing, Insurance, Salesforce.com, Medicaid, Healthcare Management, Account Management, Physicians, Hospitals, Operations Management, Call Centers, Employee Benefits, Health and Welfare..., Group Benefit Plans
Education
Salisbury University 1977 — 1978
Bachelor of Science, Education
University of Pennsylvania - The Wharton School
Certified Employee Benefits Specialist Program
Aries Quintero's Firstsource Solutions, USA Experience September 2011 - January 2012
Job Patient Care Technician at UPMC Hamot
Industry Hospital & Health Care
Experience
UPMC December 2014 - Present
The TJX Companies, Inc. March 2014 - December 2014
Digistrive, Inc. April 2013 - February 2014
Digistrive, Inc. January 2012 - April 2013
Firstsource Solutions, USA September 2011 - January 2012
Missouri Department of Health and Senior Services May 2011 - July 2011
Golden Living Center May 2011 - July 2011
Residence Life Student Advisor Collatoral Committee August 2010 - May 2011
Truman State University- Residential Living August 2009 - May 2011
Skills
Management, Customer Service, Time Management, Spanish, Public Speaking, PowerPoint, Social Media, Microsoft Office, E-commerce, New Business Development, Nonprofits, Social Networking, Microsoft Excel, Microsoft Word, Research, Sales Management, Account Management, Social Media Marketing
Education
Gannon University 2014 — 2017
Bachelor's Degree, Registered Nursing/Registered Nurse
Truman State University 2007 — 2011
Health Science, Health Administration
Universidad Tecnológica de Costa Rica - CIPET 2010 — 2010
Spanish Language and Literature
UPMC December 2014 - Present
The TJX Companies, Inc. March 2014 - December 2014
Digistrive, Inc. April 2013 - February 2014
Digistrive, Inc. January 2012 - April 2013
Firstsource Solutions, USA September 2011 - January 2012
Missouri Department of Health and Senior Services May 2011 - July 2011
Golden Living Center May 2011 - July 2011
Residence Life Student Advisor Collatoral Committee August 2010 - May 2011
Truman State University- Residential Living August 2009 - May 2011
Skills
Management, Customer Service, Time Management, Spanish, Public Speaking, PowerPoint, Social Media, Microsoft Office, E-commerce, New Business Development, Nonprofits, Social Networking, Microsoft Excel, Microsoft Word, Research, Sales Management, Account Management, Social Media Marketing
Education
Gannon University 2014 — 2017
Bachelor's Degree, Registered Nursing/Registered Nurse
Truman State University 2007 — 2011
Health Science, Health Administration
Universidad Tecnológica de Costa Rica - CIPET 2010 — 2010
Spanish Language and Literature
Geoffrey Shilling Geoffrey Shilling's Firstsource Solutions, USA Experience December 2009 - December 2010
Job Information Technology Specialist at The Findlay Publishing Company
Industry Information Technology and Services
Experience
The Findlay Publishing Company July 2013 - Present
US Navy Reserve January 2012 - Present
Hearthside Food Solutions April 2012 - July 2013
Impact Employment Solutions January 2011 - April 2012
Firstsource Solutions, USA December 2009 - December 2010
US Navy July 2004 - July 2009
Island Enchantments December 2000 - July 2004
Skills
WordPress, Web Development, CSS, HTML, PHP, Microsoft Office, Active Directory, Electronics, Operating Systems, Technical Support, Troubleshooting, Software Installation, Military, Quality Assurance, Security Clearance, Help Desk Support, Social Media, Navy, Leadership, Team Building
Education
DeVry Institute of Technology 2000 — 2004
Bachelor of Science, Computer Information Systems
DeVry University 2000 — 2004
Bachelor of Science (B.S.), Computer Information Systems
The Findlay Publishing Company July 2013 - Present
US Navy Reserve January 2012 - Present
Hearthside Food Solutions April 2012 - July 2013
Impact Employment Solutions January 2011 - April 2012
Firstsource Solutions, USA December 2009 - December 2010
US Navy July 2004 - July 2009
Island Enchantments December 2000 - July 2004
Skills
WordPress, Web Development, CSS, HTML, PHP, Microsoft Office, Active Directory, Electronics, Operating Systems, Technical Support, Troubleshooting, Software Installation, Military, Quality Assurance, Security Clearance, Help Desk Support, Social Media, Navy, Leadership, Team Building
Education
DeVry Institute of Technology 2000 — 2004
Bachelor of Science, Computer Information Systems
DeVry University 2000 — 2004
Bachelor of Science (B.S.), Computer Information Systems
Sandy Higgins Sandy Higgins's Firstsource Solutions, USA Experience December 2007 - July 2011
Job Senior Process Improvement Manager at Cobalt MedPlans
Industry Hospital & Health Care
Experience
Cobalt MedPlans July 2011 - Present
Firstsource Solutions, USA December 2007 - July 2011
MedPlans Partners September 2004 - December 2007
Gross Insurance Agency September 2003 - September 2004
Klein Products of Kansas June 1995 - August 2003
Skills
Medicare, Process Improvement, Insurance, Healthcare Consulting, Health Insurance, Employee Benefits, Leadership, Claim, Call Centers, Medicaid, HIPAA, Claims Management, Claim Investigation, Customer Service, Healthcare, Managed Care, Vendor Management
Education
Chaffey College 1990 — 1992
Fort Scott Community College
Cobalt MedPlans July 2011 - Present
Firstsource Solutions, USA December 2007 - July 2011
MedPlans Partners September 2004 - December 2007
Gross Insurance Agency September 2003 - September 2004
Klein Products of Kansas June 1995 - August 2003
Skills
Medicare, Process Improvement, Insurance, Healthcare Consulting, Health Insurance, Employee Benefits, Leadership, Claim, Call Centers, Medicaid, HIPAA, Claims Management, Claim Investigation, Customer Service, Healthcare, Managed Care, Vendor Management
Education
Chaffey College 1990 — 1992
Fort Scott Community College
Katelyn Crosby's Firstsource Solutions, USA Experience April 2012 - Present
Job Patient Service Representative at Firstsource Solutions USA
Industry Biotechnology
Experience
Firstsource Solutions USA April 2012 - Present
Hilton Homewood Suites May 2011 - December 2011
Sylvan, Bioresearch Dept August 2011 - September 2011
Barry University January 2011 - May 2011
Work study Athletics Dept August 2007 - May 2011
Altmeyer's June 2009 - August 2009
Giant Eagle June 2007 - August 2007
Skills
Microsoft Office, Laboratory Research, Organizing, Organic Chemistry, Statistics, Academia, Time Management, Leadership, Data Entry, Teamwork, Training, PCR, Analysis, Social Networking, Higher Education, Science, SPSS, Biochemistry, Microscopy, Cell Culture, Biology, Software Documentation, Western Blotting, Laboratory, Data Analysis
Education
Barry University 2007 — 2011
BS, Biology, Chemistry minor
Ringgold High School 2004 — 2007
High School Diploma
Firstsource Solutions USA April 2012 - Present
Hilton Homewood Suites May 2011 - December 2011
Sylvan, Bioresearch Dept August 2011 - September 2011
Barry University January 2011 - May 2011
Work study Athletics Dept August 2007 - May 2011
Altmeyer's June 2009 - August 2009
Giant Eagle June 2007 - August 2007
Skills
Microsoft Office, Laboratory Research, Organizing, Organic Chemistry, Statistics, Academia, Time Management, Leadership, Data Entry, Teamwork, Training, PCR, Analysis, Social Networking, Higher Education, Science, SPSS, Biochemistry, Microscopy, Cell Culture, Biology, Software Documentation, Western Blotting, Laboratory, Data Analysis
Education
Barry University 2007 — 2011
BS, Biology, Chemistry minor
Ringgold High School 2004 — 2007
High School Diploma
Wayne Rutherford Wayne Rutherford's Firstsource Solutions, USA Experience October 2011 - October 2014
Job Oncology Financial Services Coordinator at Arthur G. James Cancer Hospital and Richard J. Solove Research Institute
Industry Computer Software
Experience
Arthur G. James Cancer Hospital and Richard J. Solove Research Institute October 2014 - Present
Crushing Hearts and Black Butterfly Publishing April 2014 - Present
Firstsource Solutions USA October 2011 - October 2014
The Mall at Tuttle Crossing November 2009 - January 2012
Quest Software February 2011 - June 2011
Huntington National Bank October 2010 - February 2011
Skills
Technical Writing, Social Media, Microsoft Office, Team Leadership, Social Media Marketing, Social Networking, Marketing Communications, Windows, PowerPoint, Leadership, Customer Service, Sales
Education
The Ohio State University 2002 — 2010
BA, English, Communications
Arthur G. James Cancer Hospital and Richard J. Solove Research Institute October 2014 - Present
Crushing Hearts and Black Butterfly Publishing April 2014 - Present
Firstsource Solutions USA October 2011 - October 2014
The Mall at Tuttle Crossing November 2009 - January 2012
Quest Software February 2011 - June 2011
Huntington National Bank October 2010 - February 2011
Skills
Technical Writing, Social Media, Microsoft Office, Team Leadership, Social Media Marketing, Social Networking, Marketing Communications, Windows, PowerPoint, Leadership, Customer Service, Sales
Education
The Ohio State University 2002 — 2010
BA, English, Communications
Robert Oswalt Robert Oswalt's Firstsource Solutions, USA Experience December 2012 - Present
Job Data Analyst at Firstsource Solutions USA
Industry Information Technology and Services
Experience
Firstsource Solutions USA December 2012 - Present
Fort Scott Community College February 2010 - December 2012
Alabama Southern Community College August 2005 - June 2009
Skills
Server Admin, Windows 7 Migration, IIS, VB.NET, VBScript, Microsoft SQL Server, Microsoft Technologies, Blackboard, SharePoint Services 3.0, Mac OS, Windows Mobile Devices, System Deployment, Desktop Deployment, Software Deployment, Office 2010, VNC, Hyper-V, Windows Server, VBA, Batch Programming, iOS, Android, Windows Phone, Dameware, AutoHotKey, Google Apps..., Office 365
Education
Fort Scott Community College 2010 — 2012
Alabama Southern Community College 2005 — 2007
Firstsource Solutions USA December 2012 - Present
Fort Scott Community College February 2010 - December 2012
Alabama Southern Community College August 2005 - June 2009
Skills
Server Admin, Windows 7 Migration, IIS, VB.NET, VBScript, Microsoft SQL Server, Microsoft Technologies, Blackboard, SharePoint Services 3.0, Mac OS, Windows Mobile Devices, System Deployment, Desktop Deployment, Software Deployment, Office 2010, VNC, Hyper-V, Windows Server, VBA, Batch Programming, iOS, Android, Windows Phone, Dameware, AutoHotKey, Google Apps..., Office 365
Education
Fort Scott Community College 2010 — 2012
Alabama Southern Community College 2005 — 2007
Sally Love's Firstsource Solutions, USA Experience January 2011 - Present
Job Financial Counselor at Firstsource Solutions USA
Industry Hospital & Health Care
Experience
Firstsource Solutions USA January 2011 - Present
Joe's "Older Than Dirt" July 2008 - July 2011
Childplace May 2010 - March 2011
Education
Indiana Wesleyan University 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Criminal Justice/Law Enforcement Administration
ITT Technical Institute- Louisville 2009 — 2011
Associate of Science (A.S.), Criminal Justice/Law Enforcement Administration
Firstsource Solutions USA January 2011 - Present
Joe's "Older Than Dirt" July 2008 - July 2011
Childplace May 2010 - March 2011
Education
Indiana Wesleyan University 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Criminal Justice/Law Enforcement Administration
ITT Technical Institute- Louisville 2009 — 2011
Associate of Science (A.S.), Criminal Justice/Law Enforcement Administration
Kristen (Blythe) Renders Kristen (Blythe) Renders's Firstsource Solutions, USA Experience December 2012 - Present
Job HRIS/Payroll Manager at Firstsource Solutions USA
Industry Hospital & Health Care
Experience
Firstsource Solutions USA December 2012 - Present
Firstsource Solutions USA ,LLC April 2010 - December 2012
MedAssist (now Firstsource Solutions USA) September 2007 - April 2010
Louisville Magazine January 2007 - May 2007
Skills
Process Improvement, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Software Implementation, Training, Communication, Payroll, Human Resources, HRIS, PowerPoint, Kronos WFC, PeopleSoft, Paychex, Visio, Adobe Acrobat
Education
Chatham College 2008 — 2010
Master of Arts (M.A.), Professional Writing
University of Louisville 2003 — 2007
Bachelor's degree, English
Firstsource Solutions USA December 2012 - Present
Firstsource Solutions USA ,LLC April 2010 - December 2012
MedAssist (now Firstsource Solutions USA) September 2007 - April 2010
Louisville Magazine January 2007 - May 2007
Skills
Process Improvement, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Software Implementation, Training, Communication, Payroll, Human Resources, HRIS, PowerPoint, Kronos WFC, PeopleSoft, Paychex, Visio, Adobe Acrobat
Education
Chatham College 2008 — 2010
Master of Arts (M.A.), Professional Writing
University of Louisville 2003 — 2007
Bachelor's degree, English
Heather Stempka Heather Stempka's Firstsource Solutions, USA Experience July 2012 - July 2013
Job Seminole County Sheriff's Office
Industry Security and Investigations
Experience
Seminole County Sheriff's Office 2014 - Present
BSS Orlando September 2013 - January 2014
Firstsource Solutions USA July 2012 - July 2013
Linked By Pink May 2008 - May 2013
The Regional Cancer Center October 2010 - July 2011
First Presbyterian Church of the October 2007 - January 2008
Tri-State Business Institute July 2004 - September 2007
Skills
Fundraising, Non-profits, Social Media Marketing, Social Networking, Community Outreach, Volunteer Management, Nonprofits, Facebook, Marketing, Small Business, Healthcare, Social Media, Public Speaking, Research, Grants, Newsletters, Microsoft Word, Microsoft Excel, Microsoft Office, Organization, Breast Cancer, Breast Cancer Research, Non-profit Volunteer, Volunteering, Non-profit Board..., Non-profit Fund..., Non-profit Boards, Executive Director, Medicaid, Communication Skills, Administration, Management, Program Management, Proposal Writing, Access, Customer Service, Event Planning, Program Development, Community Development, Social Services, Board Development, Community Service, Volunteer Training, Patient Advocacy, Media Relations, Budgets
Education
Liberty University 2011 — 2013
Bachelor of Science in Interdisciplinary Studies, Cognates in Psychology, Business, and Education, 3.6
Tri-State Business Institute 2004 — 2005
Diploma, Personal Computer Specialist, 4.0
East High School 1989 — 2003
Diploma, Business, 3.5
Gannon University
No Degree, Social Work, 3.5
Regional Career & Technical Center
Seminole County Sheriff's Office 2014 - Present
BSS Orlando September 2013 - January 2014
Firstsource Solutions USA July 2012 - July 2013
Linked By Pink May 2008 - May 2013
The Regional Cancer Center October 2010 - July 2011
First Presbyterian Church of the October 2007 - January 2008
Tri-State Business Institute July 2004 - September 2007
Skills
Fundraising, Non-profits, Social Media Marketing, Social Networking, Community Outreach, Volunteer Management, Nonprofits, Facebook, Marketing, Small Business, Healthcare, Social Media, Public Speaking, Research, Grants, Newsletters, Microsoft Word, Microsoft Excel, Microsoft Office, Organization, Breast Cancer, Breast Cancer Research, Non-profit Volunteer, Volunteering, Non-profit Board..., Non-profit Fund..., Non-profit Boards, Executive Director, Medicaid, Communication Skills, Administration, Management, Program Management, Proposal Writing, Access, Customer Service, Event Planning, Program Development, Community Development, Social Services, Board Development, Community Service, Volunteer Training, Patient Advocacy, Media Relations, Budgets
Education
Liberty University 2011 — 2013
Bachelor of Science in Interdisciplinary Studies, Cognates in Psychology, Business, and Education, 3.6
Tri-State Business Institute 2004 — 2005
Diploma, Personal Computer Specialist, 4.0
East High School 1989 — 2003
Diploma, Business, 3.5
Gannon University
No Degree, Social Work, 3.5
Regional Career & Technical Center
Christine Kern CPC-A's Firstsource Solutions, USA Experience January 2013 - February 2013
Job Medical Billing & Coding
Industry Hospital & Health Care
Experience
Verisk Health November 2013 - Present
Firstsource Solutions USA January 2013 - February 2013
Advanced Rockford Eye Care February 2012 - October 2012
Home Instead Senior Care January 2008 - August 2008
Action Appraisal Inc August 1998 - December 2002
WTVO-TV Channel April 1996 - December 1996
Skills
Telephone Skills, Word, PowerPoint, Microsoft Office, Excel, Scheduling, Research, Data Entry, Outlook, Customer Service, Typing, Administrative Support, Billing, Medical Terminology, Fax, CPT, Medical Billing, Windows
Education
Ultimate Medical Academy 2010 — 2011
AAS Degree, Medical Billing & Coding, Medical Insurance Coding Specialist/Coder
Rock Valley College 1982 — 1992
Associates Degree, Word Information Processing Specialist
Verisk Health November 2013 - Present
Firstsource Solutions USA January 2013 - February 2013
Advanced Rockford Eye Care February 2012 - October 2012
Home Instead Senior Care January 2008 - August 2008
Action Appraisal Inc August 1998 - December 2002
WTVO-TV Channel April 1996 - December 1996
Skills
Telephone Skills, Word, PowerPoint, Microsoft Office, Excel, Scheduling, Research, Data Entry, Outlook, Customer Service, Typing, Administrative Support, Billing, Medical Terminology, Fax, CPT, Medical Billing, Windows
Education
Ultimate Medical Academy 2010 — 2011
AAS Degree, Medical Billing & Coding, Medical Insurance Coding Specialist/Coder
Rock Valley College 1982 — 1992
Associates Degree, Word Information Processing Specialist
Carla Engle Carla Engle's Firstsource Solutions, USA Experience January 2011 - December 2011
Job Experienced healthcare product manager, compliance officer, and sales professional
Industry Hospital & Health Care
Experience
Emdeon January 2012 - February 2014
Firstsource Solutions, USA January 2011 - December 2011
RACMonitor April 2009 - March 2011
MediRegs March 2009 - November 2010
Wolters Kluwer Health May 2008 - March 2009
Cymetrix February 2006 - January 2008
Medical Reimbursements of America 2005 - 2006
AdvanceMed 2003 - 2006
HCA 2000 - 2003
Skills
Medicare, Medicaid, Fraud, Revenue Cycle, Medicaid Eligibility, HIPAA, Healthcare IT, Healthcare, Compliance, Hospitals, Healthcare Management, Healthcare Industry, Revenue Cycle Management, Healthcare Consulting, Business Development, Meditech, Process Improvement, Healthcare Information..., Managed Care, EHR, Leadership, Practice Management, Management, EMR, Big Data, Data Analytics, Healthcare Analytics, Health Information..., Software Implementation, Health Policy, Data Analysis, Informatics, Health Insurance, Medical Billing, Product Management, Health Information..., Medical Compliance, Software Documentation, Salesforce.com, Clinical Research, SaaS, Performance Improvement, Marketing, Consulting, Quality Improvement, Radiology, HIT, Solution Selling, Strategic Planning, Sales
Education
University of Phoenix 2005 — 2006
MBA, Healthcare Administration
Liberal High School 1980 — 1983
Emdeon January 2012 - February 2014
Firstsource Solutions, USA January 2011 - December 2011
RACMonitor April 2009 - March 2011
MediRegs March 2009 - November 2010
Wolters Kluwer Health May 2008 - March 2009
Cymetrix February 2006 - January 2008
Medical Reimbursements of America 2005 - 2006
AdvanceMed 2003 - 2006
HCA 2000 - 2003
Skills
Medicare, Medicaid, Fraud, Revenue Cycle, Medicaid Eligibility, HIPAA, Healthcare IT, Healthcare, Compliance, Hospitals, Healthcare Management, Healthcare Industry, Revenue Cycle Management, Healthcare Consulting, Business Development, Meditech, Process Improvement, Healthcare Information..., Managed Care, EHR, Leadership, Practice Management, Management, EMR, Big Data, Data Analytics, Healthcare Analytics, Health Information..., Software Implementation, Health Policy, Data Analysis, Informatics, Health Insurance, Medical Billing, Product Management, Health Information..., Medical Compliance, Software Documentation, Salesforce.com, Clinical Research, SaaS, Performance Improvement, Marketing, Consulting, Quality Improvement, Radiology, HIT, Solution Selling, Strategic Planning, Sales
Education
University of Phoenix 2005 — 2006
MBA, Healthcare Administration
Liberal High School 1980 — 1983
SONIA MORA SONIA MORA's Firstsource Solutions, USA Experience January 2008 - June 2011
Job Graduate student at Judson University
Industry Financial Services
Experience
Kerry March 2014 - Present
Cardon Outreach June 2011 - December 2012
Firstsource Solutions, USA January 2008 - June 2011
Rockford Health System December 2007 - September 2008
Winnebago County September 2006 - December 2007
Kane County September 2002 - December 2005
Skills
HIPAA, Healthcare, Medicaid, Hospitals, Healthcare Management, Revenue Cycle, Managed Care, Health Insurance, Data Entry, Medical Billing, Medical Records, Administrative..., Case Management, Public Health, Software Documentation, Microsoft Excel, Team Building, Customer Service, Event Planning, Process Improvement, Strategic Planning, Training
Education
Judson University 2009 — 2013
Bachelor of Arts (BA), Human Resources Management/Personnel Administration, General
Judson University 2009 — 2013
Advanced Certificate, Criminal Justice and Corrections
Kerry March 2014 - Present
Cardon Outreach June 2011 - December 2012
Firstsource Solutions, USA January 2008 - June 2011
Rockford Health System December 2007 - September 2008
Winnebago County September 2006 - December 2007
Kane County September 2002 - December 2005
Skills
HIPAA, Healthcare, Medicaid, Hospitals, Healthcare Management, Revenue Cycle, Managed Care, Health Insurance, Data Entry, Medical Billing, Medical Records, Administrative..., Case Management, Public Health, Software Documentation, Microsoft Excel, Team Building, Customer Service, Event Planning, Process Improvement, Strategic Planning, Training
Education
Judson University 2009 — 2013
Bachelor of Arts (BA), Human Resources Management/Personnel Administration, General
Judson University 2009 — 2013
Advanced Certificate, Criminal Justice and Corrections
Joy Payne Joy Payne's Firstsource Solutions, USA Experience January 2013 - Present
Job Client Services Director
Industry Hospital & Health Care
Experience
Firstsource Solutions USA January 2013 - Present
Centene Corporation March 2011 - January 2013
MASH, Inc. February 2004 - December 2010
MedAssist March 1996 - December 2003
Skills
Medicaid, Revenue Cycle, Managed Care, Healthcare, Hospitals, Healthcare Management, HIPAA, Healthcare Industry, Provider Relations, Health Insurance, Network Development, Credentialing, HEDIS, Practice Management, NCQA, Process Improvement, Insurance, Medicaid Managed Care, Physicians, Physician Relations, Recruiting, Quality Improvement, Health Information..., Disease Management, Utilization Management, Health Policy, EHR, Medical Coding, EMR
Education
Mississippi State University 1971 — 1974
General Liberal Arts, Liberal Arts and Sciences, General Studies and Humanities
Mississippi State University
Firstsource Solutions USA January 2013 - Present
Centene Corporation March 2011 - January 2013
MASH, Inc. February 2004 - December 2010
MedAssist March 1996 - December 2003
Skills
Medicaid, Revenue Cycle, Managed Care, Healthcare, Hospitals, Healthcare Management, HIPAA, Healthcare Industry, Provider Relations, Health Insurance, Network Development, Credentialing, HEDIS, Practice Management, NCQA, Process Improvement, Insurance, Medicaid Managed Care, Physicians, Physician Relations, Recruiting, Quality Improvement, Health Information..., Disease Management, Utilization Management, Health Policy, EHR, Medical Coding, EMR
Education
Mississippi State University 1971 — 1974
General Liberal Arts, Liberal Arts and Sciences, General Studies and Humanities
Mississippi State University
Nathan Wimberly Nathan Wimberly's Firstsource Solutions, USA Experience March 2010 - April 2010
Job MLA Analyst
Industry Financial Services
Experience
Wells Fargo Home Mortgage May 2015 - Present
Bob Evans Farms, Inc. August 2014 - April 2015
McDonald's Corporation April 2003 - August 2014
Landmark Cadillac September 2013 - December 2013
Firstsource Solutions USA March 2010 - April 2010
Skills
Customer Service, Training, Leadership, Problem Solving, Multitasking Skills, Conflict Resolution, Customer Satisfaction, Management, Inventory Control, Managed Money, Cash Handling Experience, Cash Register, Sales, Sales Process, Negotiation, Customer Follow-up, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Publisher, Social Media, Email, Time Management, Event Planning, Teamwork, Team Leadership, Research, PowerPoint, Inventory Management, Higher Education, Marketing, Team Building, Retail, Strategic Planning, Fundraising, Hiring, Public Relations, Leadership Development, Coaching, Recruiting, Catering, Marketing Strategy, Restaurants, Facebook, Cashiering, Employee Training, Food
Education
Blackburn College 2011 — 2012
Bachelor of Arts (BA), Business Administration and Management, General
Lincoln Land Community College 2007 — 2009
Associate of Science (AS), Business Administration and Management, General
Litchfield High School 2002 — 2006
High School Diploma, General Studies
Wells Fargo Home Mortgage May 2015 - Present
Bob Evans Farms, Inc. August 2014 - April 2015
McDonald's Corporation April 2003 - August 2014
Landmark Cadillac September 2013 - December 2013
Firstsource Solutions USA March 2010 - April 2010
Skills
Customer Service, Training, Leadership, Problem Solving, Multitasking Skills, Conflict Resolution, Customer Satisfaction, Management, Inventory Control, Managed Money, Cash Handling Experience, Cash Register, Sales, Sales Process, Negotiation, Customer Follow-up, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Publisher, Social Media, Email, Time Management, Event Planning, Teamwork, Team Leadership, Research, PowerPoint, Inventory Management, Higher Education, Marketing, Team Building, Retail, Strategic Planning, Fundraising, Hiring, Public Relations, Leadership Development, Coaching, Recruiting, Catering, Marketing Strategy, Restaurants, Facebook, Cashiering, Employee Training, Food
Education
Blackburn College 2011 — 2012
Bachelor of Arts (BA), Business Administration and Management, General
Lincoln Land Community College 2007 — 2009
Associate of Science (AS), Business Administration and Management, General
Litchfield High School 2002 — 2006
High School Diploma, General Studies
Kirsten Fox Kirsten Fox's Firstsource Solutions, USA Experience July 2009 - February 2012
Job
Industry Retail
Experience
YMCA May 2014 - Present
Arbonne International November 2013 - Present
White House Black Market March 2012 - January 2015
Firstsource Solutions, USA July 2009 - February 2012
Fiba Retail - Marks & Spencer / GAP / Banana Republic August 2001 - May 2009
Redfern Health Center January 2004 - December 2007
Skills
Training, Team Leadership, Team Building, Teaching, Strategic Planning, Social Networking, Sales Management, Social Media Marketing, Sales, Research, Recruiting, Project Management, Program Management, Public Speaking, PowerPoint, Photoshop, Onboarding, Outlook, Microsoft Word, Microsoft Office, Microsoft Excel, Management, Inventory Management, Interviews, Hospitals, Event Management, Customer Service, Customer Satisfaction, Budgets, Account Management, Event Planning, Health Education, Marketing
Education
Clemson University 2003 — 2007
BS, Language & International Health
YMCA May 2014 - Present
Arbonne International November 2013 - Present
White House Black Market March 2012 - January 2015
Firstsource Solutions, USA July 2009 - February 2012
Fiba Retail - Marks & Spencer / GAP / Banana Republic August 2001 - May 2009
Redfern Health Center January 2004 - December 2007
Skills
Training, Team Leadership, Team Building, Teaching, Strategic Planning, Social Networking, Sales Management, Social Media Marketing, Sales, Research, Recruiting, Project Management, Program Management, Public Speaking, PowerPoint, Photoshop, Onboarding, Outlook, Microsoft Word, Microsoft Office, Microsoft Excel, Management, Inventory Management, Interviews, Hospitals, Event Management, Customer Service, Customer Satisfaction, Budgets, Account Management, Event Planning, Health Education, Marketing
Education
Clemson University 2003 — 2007
BS, Language & International Health
Amy Brannen Amy Brannen's Firstsource Solutions, USA Experience October 2011 - April 2013
Job Supervisor of Out of State Medicaid and Escalation Team!
Industry Accounting
Experience
Medicaid Done Right April 2013 - Present
Firstsource Solutions, USA October 2011 - April 2013
Highland Pines Nursing Home December 2009 - August 2011
Skills
Medicaid, Healthcare, Healthcare Management, Medicare, HIPAA, Customer Service, Team Building, Strategic Planning, Managed Care, Hospitals, Elder Care, Long-term Care, Healthcare Consulting, Healthcare Industry, Health Insurance, Healthcare Information..., Microsoft Excel, Process Improvement
Education
Remington College 2002 — 2003
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Saint Petersburg Clearwater
Medicaid Done Right April 2013 - Present
Firstsource Solutions, USA October 2011 - April 2013
Highland Pines Nursing Home December 2009 - August 2011
Skills
Medicaid, Healthcare, Healthcare Management, Medicare, HIPAA, Customer Service, Team Building, Strategic Planning, Managed Care, Hospitals, Elder Care, Long-term Care, Healthcare Consulting, Healthcare Industry, Health Insurance, Healthcare Information..., Microsoft Excel, Process Improvement
Education
Remington College 2002 — 2003
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Saint Petersburg Clearwater
Brandy Heavrin Brandy Heavrin's Firstsource Solutions, USA Experience August 2004 - Present
Job Eligibility Services Manager at Firstsource Solutions USA
Industry Hospital & Health Care
Experience
Firstsource Solutions USA August 2004 - Present
Skills
Knowledge of Kentucky..., Team Management, Microsoft Office, Working With Various..., Eligibility Services, Building Relationships, Community Engagement, Customer Service
Education
Western Kentucky University 2014 — 2017
Master of Education (M.Ed.), Marriage and Family Therapy/Counseling
Western Kentucky University 1998 — 2002
Bachelor of Arts (B.A.), Major: Psychology/Sociology
Elizabethtown Community and Technical College 1998 — 2000
Firstsource Solutions USA August 2004 - Present
Skills
Knowledge of Kentucky..., Team Management, Microsoft Office, Working With Various..., Eligibility Services, Building Relationships, Community Engagement, Customer Service
Education
Western Kentucky University 2014 — 2017
Master of Education (M.Ed.), Marriage and Family Therapy/Counseling
Western Kentucky University 1998 — 2002
Bachelor of Arts (B.A.), Major: Psychology/Sociology
Elizabethtown Community and Technical College 1998 — 2000
Whitney Sweeney Whitney Sweeney's Firstsource Solutions, USA Experience October 2011 - September 2012
Job Consultant at Rodan and Fields Dermatologists
Industry Computer Networking
Experience
Rodan and Fields Dermatologists January 2014 - January 2015
The Southern Baptist Theological Seminary September 2012 - December 2013
Firstsource Solutions, USA October 2011 - September 2012
Care Net Pregnancy Center of Northwest Houston July 2010 - December 2011
Skills
Discipleship, Organizational..., Youth Ministry, Public Speaking, Medicaid, Government Assistance..., Bible teaching, Practical Theology, Patient Counseling, Teaching, Program Development, Nonprofits, Event Planning, Volunteer Management, Psychotherapy, Fundraising, Leadership Development
Education
Moody Bible Institute 2006 — 2009
Bachelor of Arts (B.A.), Counseling, 3.5
Cy- Fair High School 2000 — 2004
Diploma
Liberty University
Clinical Psychology
Rodan and Fields Dermatologists January 2014 - January 2015
The Southern Baptist Theological Seminary September 2012 - December 2013
Firstsource Solutions, USA October 2011 - September 2012
Care Net Pregnancy Center of Northwest Houston July 2010 - December 2011
Skills
Discipleship, Organizational..., Youth Ministry, Public Speaking, Medicaid, Government Assistance..., Bible teaching, Practical Theology, Patient Counseling, Teaching, Program Development, Nonprofits, Event Planning, Volunteer Management, Psychotherapy, Fundraising, Leadership Development
Education
Moody Bible Institute 2006 — 2009
Bachelor of Arts (B.A.), Counseling, 3.5
Cy- Fair High School 2000 — 2004
Diploma
Liberty University
Clinical Psychology
Venkat Raman's Firstsource Solutions, USA Experience July 2012 - March 2014
Job President & CEO Healthcare at MedAssist, a Firstsource company
Industry Outsourcing/Offshoring
Experience
MedAssist, a Firstsource company March 2014 - Present
Firstsource Solutions USA July 2012 - March 2014
Firstsource Solutions USA September 2010 - June 2012
Firstsource Solutions Ltd February 2002 - September 2009
Lason India 1999 - 2002
Vetri Software 1993 - 1999
Skills
BPO, Outsourcing, Operations Management, Offshoring, Team Management, Process Excellence, Operational Excellence, Six Sigma, Process Improvement, Sla, Process Management, Performance Management, Customer Satisfaction, Business Development, Business Analysis, Management, Quality Assurance, Strategy
Education
Indian Institute of Management, Ahmedabad 2002 — 2002
Tier1-MDP, Management
A M Jain College 1990 — 1993
B.SC, Physics
MedAssist, a Firstsource company March 2014 - Present
Firstsource Solutions USA July 2012 - March 2014
Firstsource Solutions USA September 2010 - June 2012
Firstsource Solutions Ltd February 2002 - September 2009
Lason India 1999 - 2002
Vetri Software 1993 - 1999
Skills
BPO, Outsourcing, Operations Management, Offshoring, Team Management, Process Excellence, Operational Excellence, Six Sigma, Process Improvement, Sla, Process Management, Performance Management, Customer Satisfaction, Business Development, Business Analysis, Management, Quality Assurance, Strategy
Education
Indian Institute of Management, Ahmedabad 2002 — 2002
Tier1-MDP, Management
A M Jain College 1990 — 1993
B.SC, Physics
Sean Murdock's Firstsource Solutions, USA Experience November 2008 - August 2011
Job Software Engineer
Industry Information Technology and Services
Experience
Murdock Infotech July 2008 - Present
Intermountain Healthcare February 2012 - March 2014
Firstsource Solutions, USA November 2008 - August 2011
Executive Training Resources July 2009 - September 2009
Columbia Ultimate July 2006 - July 2008
PacifiCorp November 2004 - July 2006
Advanta Bank April 2002 - November 2004
Skills
Business Requirements, Solution Design, Business Intelligence, IT Operations, Call Center, Computer Hardware, Call Centers, Java Enterprise Edition, Integration, Databases, Software Documentation, SQL, Solution Architecture, Java, Enterprise Software, Web Applications, Testing, Requirements Analysis, Business Analysis, Management
Education
Western Governors University 2005 — 2006
Bachelors, Science Computer Information Systems
Brigham Young University - Idaho 1998 — 2004
Associate of Arts, General Studies
Murdock Infotech July 2008 - Present
Intermountain Healthcare February 2012 - March 2014
Firstsource Solutions, USA November 2008 - August 2011
Executive Training Resources July 2009 - September 2009
Columbia Ultimate July 2006 - July 2008
PacifiCorp November 2004 - July 2006
Advanta Bank April 2002 - November 2004
Skills
Business Requirements, Solution Design, Business Intelligence, IT Operations, Call Center, Computer Hardware, Call Centers, Java Enterprise Edition, Integration, Databases, Software Documentation, SQL, Solution Architecture, Java, Enterprise Software, Web Applications, Testing, Requirements Analysis, Business Analysis, Management
Education
Western Governors University 2005 — 2006
Bachelors, Science Computer Information Systems
Brigham Young University - Idaho 1998 — 2004
Associate of Arts, General Studies
Alisa Nolan's Firstsource Solutions, USA Experience November 2007 - June 2008
Job Epic Credentialed Trainer Resolute Professional Billing
Industry Hospital & Health Care
Experience
Cobalt MedPlans August 2012 - Present
Mercy June 2008 - October 2008
Firstsource Solutions USA November 2007 - June 2008
Fort Scott Community College January 2006 - August 2006
Great West Healthcare February 2003 - January 2006
Fort Scott Community College January 1998 - May 2004
Neosho County Community College August 1998 - March 2001
Neosho County Community College June 1998 - March 2001
Skills
Public Relations, Press Releases, Editing, Microsoft Office, Public Speaking, Internal Communications, Copywriting, Research, Customer Service, Marketing, Employee Training, College Teaching
Education
Pittsburg State University 1994 — 1996
Master of Arts (M.A.), Communication/Public Relations
Pittsburg State University 1991 — 1994
Bachelor of Arts (B.A.), Communication/Public Relations
Cobalt MedPlans August 2012 - Present
Mercy June 2008 - October 2008
Firstsource Solutions USA November 2007 - June 2008
Fort Scott Community College January 2006 - August 2006
Great West Healthcare February 2003 - January 2006
Fort Scott Community College January 1998 - May 2004
Neosho County Community College August 1998 - March 2001
Neosho County Community College June 1998 - March 2001
Skills
Public Relations, Press Releases, Editing, Microsoft Office, Public Speaking, Internal Communications, Copywriting, Research, Customer Service, Marketing, Employee Training, College Teaching
Education
Pittsburg State University 1994 — 1996
Master of Arts (M.A.), Communication/Public Relations
Pittsburg State University 1991 — 1994
Bachelor of Arts (B.A.), Communication/Public Relations
Vicente Farley's Firstsource Solutions, USA Experience April 2011 - December 2011
Job Administrative Assistant at OCEAN EYE, INC.
Industry Hospital & Health Care
Experience
A February 2015 - Present
Firstsource Solutions Limited November 2012 - April 2014
Firstsource Solutions, USA April 2011 - December 2011
Firstsource Solutions Limited December 2010 - April 2011
Freelance November 2009 - March 2011
Skills
Microsoft Office, Management, Operations Management, Organizational..., Process Improvement, CRM, Customer Service, Leadership Development, Employee Benefits, Attrition Reduction, Vendor Management, Training, Team Building, Account Management, Sales, Project Management, Public Speaking
Education
Immaculata University 2004 — 2007
BA, Organizational Dynamics
University Heights High School
A February 2015 - Present
Firstsource Solutions Limited November 2012 - April 2014
Firstsource Solutions, USA April 2011 - December 2011
Firstsource Solutions Limited December 2010 - April 2011
Freelance November 2009 - March 2011
Skills
Microsoft Office, Management, Operations Management, Organizational..., Process Improvement, CRM, Customer Service, Leadership Development, Employee Benefits, Attrition Reduction, Vendor Management, Training, Team Building, Account Management, Sales, Project Management, Public Speaking
Education
Immaculata University 2004 — 2007
BA, Organizational Dynamics
University Heights High School
Michael A. Williams's Firstsource Solutions, USA Experience August 2012 - Present
Job Tier II Technial Support Specialist at Firstsource Solutions USA
Industry Information Technology and Services
Experience
Firstsource Solutions USA August 2012 - Present
Currently Unemployed June 2011 - July 2012
General Electric Company April 2005 - June 2011
Pegasus Satellite Television November 2001 - March 2004
Darwin Networks February 2000 - October 2001
HSA Corporations September 1998 - January 2000
Skills
CompTIA A+ Certification, MCSE Windows 2000, Microsoft Office, Juniper SSL VPN, Active Directory, Nortel Contivity VPN, Internet Explorer, Lotus Notes, Dell Computers, Mobile Devices, Software Documentation, Technical Support, System Administration, Computer Hardware, Security, Windows 7, Citrix, VPN, Customer Service, Access, Call Centers, Windows 2000, Laptops, Juniper, Disaster Recovery, Help Desk Support, Hardware, Visio, Blackberry, Windows Server, XP, Security+, BMC Remedy, Troubleshooting, Servers, Operating Systems, Software Installation, SharePoint, Microsoft Exchange, Network Administration, Printers, Windows XP, Blackberry Enterprise..., System Deployment, Cisco Technologies, Databases, Group Policy
Education
Sullivan University 2012 — 2014
Associate of Science (A.S.), Computer Science
RETS Institute of Technology 2001 — 2003
Associate, Computer Science
Phillips Junior College 1989 — 1991
Associate, Computer Information Management
Firstsource Solutions USA August 2012 - Present
Currently Unemployed June 2011 - July 2012
General Electric Company April 2005 - June 2011
Pegasus Satellite Television November 2001 - March 2004
Darwin Networks February 2000 - October 2001
HSA Corporations September 1998 - January 2000
Skills
CompTIA A+ Certification, MCSE Windows 2000, Microsoft Office, Juniper SSL VPN, Active Directory, Nortel Contivity VPN, Internet Explorer, Lotus Notes, Dell Computers, Mobile Devices, Software Documentation, Technical Support, System Administration, Computer Hardware, Security, Windows 7, Citrix, VPN, Customer Service, Access, Call Centers, Windows 2000, Laptops, Juniper, Disaster Recovery, Help Desk Support, Hardware, Visio, Blackberry, Windows Server, XP, Security+, BMC Remedy, Troubleshooting, Servers, Operating Systems, Software Installation, SharePoint, Microsoft Exchange, Network Administration, Printers, Windows XP, Blackberry Enterprise..., System Deployment, Cisco Technologies, Databases, Group Policy
Education
Sullivan University 2012 — 2014
Associate of Science (A.S.), Computer Science
RETS Institute of Technology 2001 — 2003
Associate, Computer Science
Phillips Junior College 1989 — 1991
Associate, Computer Information Management
Lamont Cox's Firstsource Solutions, USA Experience June 2008 - October 2009
Job Eligibility Analyst at CignaHealthSpring
Industry Insurance
Experience
Cigna-HealthSpring Billing SpecialistUniversity of Louisville PhysiciansFebruary 2010 - December 2011
Macys August 2009 - January 2011
Firstsource Solutions USA June 2008 - October 2009
Humana April 2003 - March 2008
Skills
Medical Billing, Medical Coding, Collections, Account Reconciliation
Education
Indiana Wesleyan University 2003 — 2005
Master, Business Administration
Eastern Kentucky University 1998 — 2002
Bachelor, Business Management
Cigna-HealthSpring Billing SpecialistUniversity of Louisville PhysiciansFebruary 2010 - December 2011
Macys August 2009 - January 2011
Firstsource Solutions USA June 2008 - October 2009
Humana April 2003 - March 2008
Skills
Medical Billing, Medical Coding, Collections, Account Reconciliation
Education
Indiana Wesleyan University 2003 — 2005
Master, Business Administration
Eastern Kentucky University 1998 — 2002
Bachelor, Business Management
Jeaneil Lanza's Firstsource Solutions, USA Experience May 2005 - Present
Job General Manager Human Resources Payer Division at Firstsource Solutions USA, LLC
Industry Outsourcing/Offshoring
Experience
Firstsource Solutions USA May 2005 - Present
Skills
Employee Engagement, Talent Acquisition, Performance Management, HRIS, Employee Relations, Screening, HR Policies, Applicant Tracking..., BPO, Recruiting, Screening Resumes, Sourcing, Talent Management, Technical Recruiting, Temporary Placement, Onboarding, Training, Call Centers
Education
Judson University 2003 — 2005
B.A., HR Management
Firstsource Solutions USA May 2005 - Present
Skills
Employee Engagement, Talent Acquisition, Performance Management, HRIS, Employee Relations, Screening, HR Policies, Applicant Tracking..., BPO, Recruiting, Screening Resumes, Sourcing, Talent Management, Technical Recruiting, Temporary Placement, Onboarding, Training, Call Centers
Education
Judson University 2003 — 2005
B.A., HR Management
Erin Ryerson's Firstsource Solutions, USA Experience June 2012 - February 2013
Job Accounting and Audit Professional
Industry Accounting
Experience
Southern Foodservice Management, Inc. June 2015 - July 2015
PReMA Corp April 2015 - May 2015
RDS (Revenue Discovery Systems) June 2014 - November 2014
Montgomery Housing Authority April 2014 - May 2014
Birmingham Health Care, Inc. April 2013 - August 2013
Firstsource Solutions, USA June 2012 - February 2013
Adams Produce March 2011 - June 2011
St. Vincent's Health System March 2010 - January 2011
Blue Cross Blue Shield of Alabama January 2002 - November 2009
PricewaterhouseCoopers, LLP September 2000 - October 2001
Skills
Accounting, Auditing, Data Analysis, Performance Management, Excel, Word, Journal Entries, Account Reconciliation, Oracle, Employee Benefits, Finance, Budgets, General Ledger, Internal Audit, Accruals, Internal Controls, Microsoft Word
Education
University of Montevallo 1996 — 2000
Bachelor of Business Administration (B.B.A.), Accounting, 3.64 - Cum Laude
Montevallo High School
Southern Foodservice Management, Inc. June 2015 - July 2015
PReMA Corp April 2015 - May 2015
RDS (Revenue Discovery Systems) June 2014 - November 2014
Montgomery Housing Authority April 2014 - May 2014
Birmingham Health Care, Inc. April 2013 - August 2013
Firstsource Solutions, USA June 2012 - February 2013
Adams Produce March 2011 - June 2011
St. Vincent's Health System March 2010 - January 2011
Blue Cross Blue Shield of Alabama January 2002 - November 2009
PricewaterhouseCoopers, LLP September 2000 - October 2001
Skills
Accounting, Auditing, Data Analysis, Performance Management, Excel, Word, Journal Entries, Account Reconciliation, Oracle, Employee Benefits, Finance, Budgets, General Ledger, Internal Audit, Accruals, Internal Controls, Microsoft Word
Education
University of Montevallo 1996 — 2000
Bachelor of Business Administration (B.B.A.), Accounting, 3.64 - Cum Laude
Montevallo High School
Penelope Ignatoski-Metcalf's Firstsource Solutions, USA Experience May 2005 - Present
Job Onsite Eligibility Specialist at Firstsource Solutions USA, LLC
Industry Hospital & Health Care
Experience
Firstsource Solutions, USA May 2005 - Present
Gafield's Restaurant & Pub November 2004 - Present
Education
Indiana State University 2002 — 2004
Bachelor of Science, Sociology
Vincennes University 1998 — 2001
Associate of Arts, Social Work, General Studies
Firstsource Solutions, USA May 2005 - Present
Gafield's Restaurant & Pub November 2004 - Present
Education
Indiana State University 2002 — 2004
Bachelor of Science, Sociology
Vincennes University 1998 — 2001
Associate of Arts, Social Work, General Studies
Cecibel Rivera's Firstsource Solutions, USA Experience March 2011 - December 2011
Job Health Care Coordinator at Humana
Industry Nonprofit Organization Management
Experience
Humana February 2013 - Present
American Eldercare December 2011 - February 2013
Firstsource Solutions, USA March 2011 - December 2011
DFMWR Aquatics Fort Campbell, KY May 2003 - August 2011
Skills
Case Managment, Medicaid, Healthcare, Social Services, Healthcare Management, Hospitals, Medicare, HIPAA, Managed Care, Revenue Cycle, Elder Care, Healthcare Information..., Data Entry, Meditech, Healthcare Industry, Leadership, Case Management
Education
University of Phoenix 2012 — 2014
Master's degree, Health/Health Care Administration/Management
Austin Peay State University 2004 — 2010
Bachelor's in, Social Work
Humana February 2013 - Present
American Eldercare December 2011 - February 2013
Firstsource Solutions, USA March 2011 - December 2011
DFMWR Aquatics Fort Campbell, KY May 2003 - August 2011
Skills
Case Managment, Medicaid, Healthcare, Social Services, Healthcare Management, Hospitals, Medicare, HIPAA, Managed Care, Revenue Cycle, Elder Care, Healthcare Information..., Data Entry, Meditech, Healthcare Industry, Leadership, Case Management
Education
University of Phoenix 2012 — 2014
Master's degree, Health/Health Care Administration/Management
Austin Peay State University 2004 — 2010
Bachelor's in, Social Work
Cindy Schwalm's Firstsource Solutions, USA Experience August 2001 - February 2010
Job Bank Travel Coordinator/Customer Service at Citizens Bank, N.A.
Industry Banking
Experience
Citizens Bank, N.A. March 2010 - Present
Firstsource Solutions, USA August 2001 - February 2010
digital Lighthouse July 2000 - August 2001
Skills
Customer Service, Insurance, Call Center, Microsoft Excel, Microsoft Office, Outlook, Microsoft Word, Software Documentation, Banking, PowerPoint, Team Leadership, Teamwork, Data Entry, Team Building, New Business Development, Budgets, Health Insurance, Negotiation, Credit, Loans
Education
Uniontown High School 1983 — 1987
Fort Scott Community College
Citizens Bank, N.A. March 2010 - Present
Firstsource Solutions, USA August 2001 - February 2010
digital Lighthouse July 2000 - August 2001
Skills
Customer Service, Insurance, Call Center, Microsoft Excel, Microsoft Office, Outlook, Microsoft Word, Software Documentation, Banking, PowerPoint, Team Leadership, Teamwork, Data Entry, Team Building, New Business Development, Budgets, Health Insurance, Negotiation, Credit, Loans
Education
Uniontown High School 1983 — 1987
Fort Scott Community College
Michelle Otstot's Firstsource Solutions, USA Experience November 2009 - March 2012
Job Financial Consultant Regulatory Reporting at Humana
Industry Insurance
Experience
Humana August 2015 - Present
Humana April 2014 - August 2015
Humana April 2013 - April 2014
Humana March 2012 - April 2013
Firstsource Solutions, USA November 2009 - March 2012
Dahlgren & Associates March 2009 - October 2009
Skills
Financial Accounting, Financial Reporting, Budgets, Medicare Advantage, Medicare/Medicaid..., Medicare, Medicare Part D, Medicare Prescription..., Accounts Receivable, Accounting, Auditing, Account Reconciliation, Microsoft Excel, Financial Analysis, Access, Data Analysis, QuickBooks, Sarbanes-Oxley Act, GAAP, Insurance, Accounts Payable, Microsoft Word, General Ledger, Outlook, Health Insurance, Teamwork, Strategic Planning, PowerPoint, Research, Financial Planning, Business Analysis, Non-profit Volunteering, Finance, Process Improvement, Analysis, Microsoft Office
Education
Indiana University-Southeast 2010 — 2013
Bachelor's Degree, Accounting
University of Kentucky 1999 — 2005
Bachelor of Arts, History/Music
Humana August 2015 - Present
Humana April 2014 - August 2015
Humana April 2013 - April 2014
Humana March 2012 - April 2013
Firstsource Solutions, USA November 2009 - March 2012
Dahlgren & Associates March 2009 - October 2009
Skills
Financial Accounting, Financial Reporting, Budgets, Medicare Advantage, Medicare/Medicaid..., Medicare, Medicare Part D, Medicare Prescription..., Accounts Receivable, Accounting, Auditing, Account Reconciliation, Microsoft Excel, Financial Analysis, Access, Data Analysis, QuickBooks, Sarbanes-Oxley Act, GAAP, Insurance, Accounts Payable, Microsoft Word, General Ledger, Outlook, Health Insurance, Teamwork, Strategic Planning, PowerPoint, Research, Financial Planning, Business Analysis, Non-profit Volunteering, Finance, Process Improvement, Analysis, Microsoft Office
Education
Indiana University-Southeast 2010 — 2013
Bachelor's Degree, Accounting
University of Kentucky 1999 — 2005
Bachelor of Arts, History/Music
Jeaneil Lanza's Firstsource Solutions, USA Experience May 2006 - Present
Job Human Resources General Manager at Firstsource Solutions, USA
Industry Financial Services
Experience
Firstsource Solutions, USA May 2006 - Present
Skills
Customer Service, Human Resources, Management, Change Management, Performance Management, Leadership, Process Improvement, Employee Relations, Strategic Planning, Coaching, Talent Management, Organizational..., Employee Engagement, Strategy, Team Building, Employee Benefits, HR Policies
Education
Judson University 2003 — 2005
Bachelor's Degree in HR Management
Judson University 2003 — 2005
Bachelor’s Degree, HR Management
Firstsource Solutions, USA May 2006 - Present
Skills
Customer Service, Human Resources, Management, Change Management, Performance Management, Leadership, Process Improvement, Employee Relations, Strategic Planning, Coaching, Talent Management, Organizational..., Employee Engagement, Strategy, Team Building, Employee Benefits, HR Policies
Education
Judson University 2003 — 2005
Bachelor's Degree in HR Management
Judson University 2003 — 2005
Bachelor’s Degree, HR Management
Kathy Crozier's Firstsource Solutions, USA Experience October 2002 - August 2011
Job Accounting/Reporting
Industry Accounting
Experience
Firstsource Solutions, USA October 2002 - August 2011
Education
Indiana University-Northwest 1976 — 1979
Accounting
Firstsource Solutions, USA October 2002 - August 2011
Education
Indiana University-Northwest 1976 — 1979
Accounting
Susan Mallett's Firstsource Solutions, USA Experience September 2011 - July 2012
Job Examiner
Industry Information Technology and Services
Experience
GCC Technologies LLC September 2015 - Present
GCC Technologies LLC April 2014 - September 2015
ACT Personnel Service, Inc. January 2014 - April 2014
Garrett County Community Action July 2013 - January 2014
Humberson Homes, Inc. September 2012 - July 2013
Firstsource Solutions, USA September 2011 - July 2012
Best Buy October 2010 - October 2011
WVBEP MIS June 2000 - May 2002
WVDHHR October 1998 - May 2000
Skills
Microsoft Office, Sales, Customer Service, Collections, Information Technology, Administrative..., Administrative Office..., Treasurers, Account Management, Leadership, Call Centers, Program Management, Telephone Skills, Data Entry, Time Management, Human Resources, Project Management, Public Speaking, Microsoft Excel, Strategic Planning, Team Building, Event Planning, Process Improvement
Education
Colorado Technical University 2010 — 2015
Bachelor's degree, Information Technology, 3.95
Colorado Technical University
WVUIT
Management Information Systems, General
GCC Technologies LLC September 2015 - Present
GCC Technologies LLC April 2014 - September 2015
ACT Personnel Service, Inc. January 2014 - April 2014
Garrett County Community Action July 2013 - January 2014
Humberson Homes, Inc. September 2012 - July 2013
Firstsource Solutions, USA September 2011 - July 2012
Best Buy October 2010 - October 2011
WVBEP MIS June 2000 - May 2002
WVDHHR October 1998 - May 2000
Skills
Microsoft Office, Sales, Customer Service, Collections, Information Technology, Administrative..., Administrative Office..., Treasurers, Account Management, Leadership, Call Centers, Program Management, Telephone Skills, Data Entry, Time Management, Human Resources, Project Management, Public Speaking, Microsoft Excel, Strategic Planning, Team Building, Event Planning, Process Improvement
Education
Colorado Technical University 2010 — 2015
Bachelor's degree, Information Technology, 3.95
Colorado Technical University
WVUIT
Management Information Systems, General
LoLita Bivins's Firstsource Solutions, USA Experience December 2010 - August 2011
Job Experienced Medical Administrator
Industry Medical Practice
Experience
Firstsource Solutions, USA December 2010 - August 2011
Dept. of Family and Children Services November 2007 - November 2010
Naval Hospital Camp Lejeune May 2004 - July 2007
Skills
HIPAA, Access, Telephone Skills
Education
Ashworth University 2008 — 2010
Certificate, Medical Billing and Claims
Coastal Carolina Community College 2002 — 2004
Medical Office Administration
Firstsource Solutions, USA December 2010 - August 2011
Dept. of Family and Children Services November 2007 - November 2010
Naval Hospital Camp Lejeune May 2004 - July 2007
Skills
HIPAA, Access, Telephone Skills
Education
Ashworth University 2008 — 2010
Certificate, Medical Billing and Claims
Coastal Carolina Community College 2002 — 2004
Medical Office Administration
Robert Soliman's Firstsource Solutions, USA Experience July 2006 - Present
Job Eligibility Area Supervisor at MedAssist Solutions
Industry Financial Services
Experience
Firstsource Solutions, USA July 2006 - Present
Skills
Team Leadership, Telephone Skills, Critical Thinking, Windows 7, Teamwork, Healthcare Industry, Quality Assurance, Computer Hardware, Training, Leadership
Education
CSU Sacramento 1998 — 2003
Bachelor of Science (B.S.), Graphic Design
Firstsource Solutions, USA July 2006 - Present
Skills
Team Leadership, Telephone Skills, Critical Thinking, Windows 7, Teamwork, Healthcare Industry, Quality Assurance, Computer Hardware, Training, Leadership
Education
CSU Sacramento 1998 — 2003
Bachelor of Science (B.S.), Graphic Design
patricia gayden's Firstsource Solutions, USA Experience September 2000 - Present
Job clerical at Firstsource Solutions, USA
Industry Financial Services
Experience
Firstsource Solutions, USA September 2000 - Present
Education
Southwestern Illinois College 2003 — 2005
AA Accounting Office Technology, Business Administration and Management, General, Honor Student
Firstsource Solutions, USA September 2000 - Present
Education
Southwestern Illinois College 2003 — 2005
AA Accounting Office Technology, Business Administration and Management, General, Honor Student
Helen Homberger's Firstsource Solutions, USA Experience December 2010 - May 2011
Job V.P. Medical Management at Kentucky Spirit Health Plan
Industry Hospital & Health Care
Experience
Kentucky Spirit Health Plan August 2011 - August 2013
Firstsource Solutions USA December 2010 - May 2011
Passport Health Plan October 1998 - July 2010
Skills
Healthcare Management, Hospitals, Managed Care, Medicaid, Utilization Management, Nursing, Medicare, HIPAA, Disease Management, Healthcare Industry, Case Managment, Medicaid Managed Care, NCQA, Healthcare Consulting, Quality Improvement, HMO, Software Documentation, Team Building, Revenue Cycle, EMR, Medicine, Policy, Accreditation, PPO, HEDIS, Healthcare, Healthcare Information..., Health Policy, ICD-9, Health Insurance, Process Improvement, Provider Relations, Patient Advocacy, Network Development, Utilization Review, Informatics, Physician Relations, Physicians, Credentialing, EHR, Medical Compliance, Pharmacy Benefit..., CPT, Home Care, Medicare/Medicaid..., Case Management, Leadership, Medical Case Management, Medical Coding
Education
Indiana University-Southeast
Kentucky Spirit Health Plan August 2011 - August 2013
Firstsource Solutions USA December 2010 - May 2011
Passport Health Plan October 1998 - July 2010
Skills
Healthcare Management, Hospitals, Managed Care, Medicaid, Utilization Management, Nursing, Medicare, HIPAA, Disease Management, Healthcare Industry, Case Managment, Medicaid Managed Care, NCQA, Healthcare Consulting, Quality Improvement, HMO, Software Documentation, Team Building, Revenue Cycle, EMR, Medicine, Policy, Accreditation, PPO, HEDIS, Healthcare, Healthcare Information..., Health Policy, ICD-9, Health Insurance, Process Improvement, Provider Relations, Patient Advocacy, Network Development, Utilization Review, Informatics, Physician Relations, Physicians, Credentialing, EHR, Medical Compliance, Pharmacy Benefit..., CPT, Home Care, Medicare/Medicaid..., Case Management, Leadership, Medical Case Management, Medical Coding
Education
Indiana University-Southeast
Antwaine Williams's Firstsource Solutions, USA Experience 2009 - 2011
Job Financial Services Professional
Industry Financial Services
Experience
Datafile March 2013 - Present
Firstsource Solutions, USA 2009 - 2011
, Marketing Communications Group, Atlanta, GA June 2007 - July 2009
WellCare 2004 - 2005
Skills
Accounting, Financial Analysis, Process Improvement, Logistics, Invoicing, Employee Benefits, Medicaid, Account Reconciliation, Customer Satisfaction, Human Resources, CRM, Project Management, Program Management, Hospitals, Outlook, Insurance, Microsoft Excel, General Ledger, Access, Customer Service, Marketing, Call Centers, PeopleSoft, Leadership, Accounts Receivable, Data Entry, Analysis, Health Insurance, Medicare, Auditing, Banking
Education
Ashford University 2012 — 2014
Ashford University 2010 — 2012
Associate's degree, Business Administration and Management, General
Datafile March 2013 - Present
Firstsource Solutions, USA 2009 - 2011
, Marketing Communications Group, Atlanta, GA June 2007 - July 2009
WellCare 2004 - 2005
Skills
Accounting, Financial Analysis, Process Improvement, Logistics, Invoicing, Employee Benefits, Medicaid, Account Reconciliation, Customer Satisfaction, Human Resources, CRM, Project Management, Program Management, Hospitals, Outlook, Insurance, Microsoft Excel, General Ledger, Access, Customer Service, Marketing, Call Centers, PeopleSoft, Leadership, Accounts Receivable, Data Entry, Analysis, Health Insurance, Medicare, Auditing, Banking
Education
Ashford University 2012 — 2014
Ashford University 2010 — 2012
Associate's degree, Business Administration and Management, General
Nell Wheat's Firstsource Solutions, USA Experience 1999 - 2012
Job Accounting Specialist at AAA Arizona
Industry Accounting
Experience
AAA Arizona October 2012 - Present
FIRSTSOURCE ADVANTAGE, LLC July 1999 - August 2012
Firstsource Solutions USA 1999 - 2012
NCO COLLECTION AGENCY February 1992 - July 1999
FM Services 1992 - 1995
Skills
Supervision, Accounts Receivable, Account Reconciliation, General Ledger, Accounting, FACS Operating System, CUBS Operating System, Invoicing, Budgets, Auditing, Operating Systems, PeopleSoft, Financial Analysis, Analysis, Payroll, Internal Audit, Bank Reconciliation, Credit, Data Entry, Financial Accounting, Customer Service, Software Documentation, Process Improvement
Education
Northeastern Oklahoma A&M College 1981 — 1983
Associate of Arts (A.A.), General Studies
AAA Arizona October 2012 - Present
FIRSTSOURCE ADVANTAGE, LLC July 1999 - August 2012
Firstsource Solutions USA 1999 - 2012
NCO COLLECTION AGENCY February 1992 - July 1999
FM Services 1992 - 1995
Skills
Supervision, Accounts Receivable, Account Reconciliation, General Ledger, Accounting, FACS Operating System, CUBS Operating System, Invoicing, Budgets, Auditing, Operating Systems, PeopleSoft, Financial Analysis, Analysis, Payroll, Internal Audit, Bank Reconciliation, Credit, Data Entry, Financial Accounting, Customer Service, Software Documentation, Process Improvement
Education
Northeastern Oklahoma A&M College 1981 — 1983
Associate of Arts (A.A.), General Studies
Claudia Newbill's Firstsource Solutions, USA Experience 2003 - 2012
Job Payment and Adjustment Department Manager at Conifer Health Solutions
Industry Financial Services
Experience
Conifer Health Solutions (Abrazo Health Care) January 2015 - Present
Advertising Checking Bureau, Inc. February 2014 - January 2015
Meds Holding, LLC May 2013 - November 2013
Firstsource Solutions USA 2003 - 2012
OSI - Currently known as NCO Group 1989 - 2003
National Video 1986 - 1989
Skills
Customer Service, Data Entry, Team Building, Payroll, Training, Leadership, Sales, Invoicing, Budgets, Accounting, Analysis, Banking, Healthcare Management, Management, Outlook, Process Scheduler
Education
Glendale Community College 1990 — 1992
Accounting
Phoenix College 1988 — 1990
Accounting
Conifer Health Solutions (Abrazo Health Care) January 2015 - Present
Advertising Checking Bureau, Inc. February 2014 - January 2015
Meds Holding, LLC May 2013 - November 2013
Firstsource Solutions USA 2003 - 2012
OSI - Currently known as NCO Group 1989 - 2003
National Video 1986 - 1989
Skills
Customer Service, Data Entry, Team Building, Payroll, Training, Leadership, Sales, Invoicing, Budgets, Accounting, Analysis, Banking, Healthcare Management, Management, Outlook, Process Scheduler
Education
Glendale Community College 1990 — 1992
Accounting
Phoenix College 1988 — 1990
Accounting
Richard Friel's Firstsource Solutions, USA Experience November 2008 - July 2009
Job PDI Technician at North American Warhorse, Inc.
Industry Recreational Facilities and Services
Experience
North American Warhorse, Inc. September 2014 - Present
Parts Advisor July 2014 - August 2014
GOAZ Motorcycles March 2014 - July 2014
APAC Customer Services October 2013 - March 2014
APAC Customer Services March 2013 - October 2013
IBM October 2010 - February 2013
IBM August 2009 - October 2010
Firstsource Solutions USA November 2008 - July 2009
Skills
Customer Service, Quality Assurance, SAP, Microsoft Office, Forklift Operator, Customer Satisfaction, Six Sigma, Lotus Symphony, Team Leadership, Eye for Details, Motorcycle Industry, Maintenance & Repair
Education
Motorcycle Mechanics Institute Phoenix Az 2013 — 2014
Certificates from Honda and BMW, Motorcycle Maintenance and Repair Technology/Technician, 4.0
Buffalo State College
North American Warhorse, Inc. September 2014 - Present
Parts Advisor July 2014 - August 2014
GOAZ Motorcycles March 2014 - July 2014
APAC Customer Services October 2013 - March 2014
APAC Customer Services March 2013 - October 2013
IBM October 2010 - February 2013
IBM August 2009 - October 2010
Firstsource Solutions USA November 2008 - July 2009
Skills
Customer Service, Quality Assurance, SAP, Microsoft Office, Forklift Operator, Customer Satisfaction, Six Sigma, Lotus Symphony, Team Leadership, Eye for Details, Motorcycle Industry, Maintenance & Repair
Education
Motorcycle Mechanics Institute Phoenix Az 2013 — 2014
Certificates from Honda and BMW, Motorcycle Maintenance and Repair Technology/Technician, 4.0
Buffalo State College
Colleen Tomlinson's Firstsource Solutions, USA Experience April 2006 - Present
Job Director of Finance and Accounting at Firstsource Solutions USA
Industry Hospital & Health Care
Experience
Firstsource Solutions USA April 2006 - Present
Skills
Goal-oriented..., Effective communication..., Close Attention to..., Proficient knowledge of..., Financial Policies &...
Education
Butler University 1991 — 1995
Bachelor of Science (B.S.), Accounting
Firstsource Solutions USA April 2006 - Present
Skills
Goal-oriented..., Effective communication..., Close Attention to..., Proficient knowledge of..., Financial Policies &...
Education
Butler University 1991 — 1995
Bachelor of Science (B.S.), Accounting
Gayle Rood's Firstsource Solutions, USA Experience September 2009 - Present
Job Patient Service Representative at Firstsource Solutions USA
Industry Hospital & Health Care
Experience
Firstsource Solutions USA September 2009 - Present
Rozzi's Catering Continental Ballroom 2008 - 2011
Partyopolis 2004 - 2009
Education
Ivy Tech Community College-Kokomo 2011 — 2013
Education
Delta College 1988 — 2000
Associate of Science (A.S.), Dental Assisting/Assistant
Firstsource Solutions USA September 2009 - Present
Rozzi's Catering Continental Ballroom 2008 - 2011
Partyopolis 2004 - 2009
Education
Ivy Tech Community College-Kokomo 2011 — 2013
Education
Delta College 1988 — 2000
Associate of Science (A.S.), Dental Assisting/Assistant
Jenni Putman's Firstsource Solutions, USA Experience August 2010 - Present
Job Patient Services Representative at Firstsource Solutions USA
Industry Hospital & Health Care
Experience
Firstsource Solutions USA August 2010 - Present
Tn Department Of Human Svc July 2009 - July 2010
Spherion November 2007 - April 2009
Standard and Poors October 2001 - June 2006
Skills
HIPAA, Healthcare, Revenue Cycle, Hospitals, Medicare, Medicaid, Healthcare Management, Healthcare Information..., Managed Care, Medical Billing, Epic Systems, Medical Terminology, Healthcare Consulting, Data Entry, EMR
Education
Western Governors University 2015 — 2017
Master’s Degree, Accounting
Western Governors University 2012 — 2015
Bachelor's of Science, Accounting
Hamilton Technical College 1994 — 1996
Associate of Arts (A.A.), Accounting
Firstsource Solutions USA August 2010 - Present
Tn Department Of Human Svc July 2009 - July 2010
Spherion November 2007 - April 2009
Standard and Poors October 2001 - June 2006
Skills
HIPAA, Healthcare, Revenue Cycle, Hospitals, Medicare, Medicaid, Healthcare Management, Healthcare Information..., Managed Care, Medical Billing, Epic Systems, Medical Terminology, Healthcare Consulting, Data Entry, EMR
Education
Western Governors University 2015 — 2017
Master’s Degree, Accounting
Western Governors University 2012 — 2015
Bachelor's of Science, Accounting
Hamilton Technical College 1994 — 1996
Associate of Arts (A.A.), Accounting
Chasity Davis's Firstsource Solutions, USA Experience September 2011 - Present
Job Patient Rep at Firstsource Solutions USA
Industry Hospital & Health Care
Experience
Firstsource Solutions USA September 2011 - Present
Florence County DSS September 2009 - September 2011
Agape Hospice July 2007 - August 2008
Skills
Human Services, Customers Service
Education
Lesley University 2006 — 2008
M. ED, Education
Limestone College 2003 — 2005
BSW, Social Work
Firstsource Solutions USA September 2011 - Present
Florence County DSS September 2009 - September 2011
Agape Hospice July 2007 - August 2008
Skills
Human Services, Customers Service
Education
Lesley University 2006 — 2008
M. ED, Education
Limestone College 2003 — 2005
BSW, Social Work
Marnie Zimmerman's Firstsource Solutions, USA Experience August 2004 - December 2013
Job Healthcare Benefit Consultant at Ward/Kraft Inc.
Industry Printing
Experience
Ward/Kraft Inc. December 2013 - Present
Firstsource Solutions USA August 2004 - December 2013
Skills
HIPAA, Healthcare, Healthcare Information..., Hospitals, Medicare, Healthcare Management, Medicaid, Customer Service, Revenue Cycle, Managed Care, Call Centers, Process Improvement, Data Entry, Microsoft Office
Education
The University of Kansas 1985 — 1988
Bachelor's Degree, Recreational Management / Education
Fort Scott Community College 1983 — 1985
Associate of Arts (AA), Business Administration and Management, General
Ward/Kraft Inc. December 2013 - Present
Firstsource Solutions USA August 2004 - December 2013
Skills
HIPAA, Healthcare, Healthcare Information..., Hospitals, Medicare, Healthcare Management, Medicaid, Customer Service, Revenue Cycle, Managed Care, Call Centers, Process Improvement, Data Entry, Microsoft Office
Education
The University of Kansas 1985 — 1988
Bachelor's Degree, Recreational Management / Education
Fort Scott Community College 1983 — 1985
Associate of Arts (AA), Business Administration and Management, General