Gaylord Opryland Resort
Address: 2800 Opryland Dr, Nashville, TN 37214 Phone: (615) 889-1000: Website: : : Place name: : : Category: : Website: https://www.marriott.com/hotels/travel/bnago-gaylord-opryland-resort-and-convention-center/?scid=bb1a189a-fec3-4d19-a255-54ba596febe2 Category: Hotel Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Ads Check availability These ads are based on your current search terms. They may also be based on:• Your activity on Google on this device (for example, your searches) Prices are the public rates available from our partners for the dates shown.Learn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Sun, Feb 3 Mon, Feb 4 2 1 guest2 guests3 guests4 guests $161 Expedia.com Read Real Guest Reviews · Get Instant Confirmation $161 Hotels.com $161 Booking.com $161 Priceline $161 Travelocity.com $161 Orbitz.com $161 Hotwire.com $161 Agoda $152 Cancelon.comView more room rates View more rates from $152Couldn't update prices. Try again.Expedia.comTotal: $208/night$161View room rates on Expedia.com Hotels.comTotal: $208/night$161View room rates on Hotels.com Booking.comTotal: $210/night$161View room rates on Booking.com PricelineTotal: $208/night$161View room rates on Priceline Travelocity.comTotal: $208/night$161View room rates on Travelocity.com Orbitz.comTotal: $208/night$161View room rates on Orbitz.com Hotwire.comTotal: $208/night$161View room rates on Hotwire.com AgodaTotal: $208/night$161View room rates on Agoda Cancelon.comTotal: $202/night$152View room rates on Cancelon.com Gaylord Opryland Resort & Convention Center2800 Opryland Dr, Nashville, TN 15,450 reviews Ads Check availability These ads are based on your current search terms. They may also be based on:• Your activity on Google on this device (for example, your searches) Prices are the public rates available from our partners for the dates shown.Learn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Check in Sun, Feb 3 Check out Mon, Feb 4Expedia.comTotal: $208/night$161View room rates on Expedia.com Hotels.comTotal: $208/night$161View room rates on Hotels.com Booking.comTotal: $210/night$161View room rates on Booking.com PricelineTotal: $208/night$161View room rates on Priceline Travelocity.comTotal: $208/night$161View room rates on Travelocity.com Orbitz.comTotal: $208/night$161View room rates on Orbitz.com Hotwire.comTotal: $208/night$161View room rates on Hotwire.com AgodaTotal: $208/night$161View room rates on Agoda Cancelon.comTotal: $202/night$152View room rates on Cancelon.com Hotel details Situated 9 miles from the Country Music Hall of Fame and Museum, this upscale resort with a sprawling atrium is a 10-minute walk from the Grand Ole Opry and 8 miles from Nashville … MORE International Airport. Traditional rooms offer Wi-Fi (fee) and flat-screen TVs, plus minifridges and coffeemakers. Suites add separate living rooms with pull-out sofas. Room service is available. Amenities include an exercise room, a spa, and 19 restaurants and bars, as well as an indoor pool, 2 outdoor pools, and 9 acres of indoor gardens (boat tours are available). There's also an 18-hole golf course and over 750,000 sq ft of event space, including 6 ballrooms. Free Wi-Fi Indoor and outdoor pool Air-conditioned Laundry service Business center Room service Free breakfast Parking Pet-friendly Kid-friendly Restaurant Kitchens in some rooms Airport shuttle Spa Fitness center Golf course Smoke-free View more amenities View fewer amenities Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Gaylord Opryland Resort & Convention Center Posting publicly on the Web Write a review Review summary Review summaries provided by TrustYou. Rooms · Rooms had views · Some guests said the bathrooms were small & cleanliness could be improved · Some guests commented maintenance could be improved Location · Shopping, sightseeing, restaurants & bars nearby · Near the airport Service & facilities · Guests appreciated the friendly staff · Some guests said reception & housekeeping could be improved · Childcare & conference space View all reviews Questions & answers Ask a question Q: When do they turn on Christmas lights A: November 10(11 more answers)See all questions (131)
Gaylord Opryland Resort List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Gaylord Opryland Resort. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Gaylord Opryland Resort Employees
Old Navy/ GAP Inc. January 2013 - Present
Old Navy/ GAP Inc. January 2012 - January 2013
Old Navy/ GAP Inc. September 2010 - January 2012
Old Navy/ GAP Inc. May 2010 - September 2010
Old Navy/ GAP Inc. October 2009 - May 2010
SHI by Journey's August 2008 - November 2008
TJMaxx December 2007 - July 2008
Gaylord Opryland Resort September 2006 - May 2007
PRC October 1999 - August 2006
Skills
Visual Merchandising..., Planning/Mapping..., ..., Analyzing sales,..., Intentional..., Store Operations, Schedule Seasonal..., Merchandising
Education
Iowa State University 1999 — 2004
Bachelor of Science (BS), Apparel Merchandising, Design & Production
Gaylord Opryland Resort August 2014 - Present
APAC Customer Services September 2013 - August 2014
Publix Super Markets March 2011 - April 2014
WFTS-TV May 2013 - August 2013
MOR TV August 2012 - December 2012
WUSF Public Broadcasting August 2012 - December 2012
Intern at College of Arts and Sciences January 2012 - May 2012
Skills
Film Editing, Film Production, Voice Over, Adobe Presenter, Microsoft Office, Microsoft Word, iMovie, Storytelling, Editing, Multimedia, Social Networking, Video Editing, Facebook, Broadcast Journalism, Final Cut Pro, Broadcast, Video Production, Premiere, Camera Operating, Video, Photography, Audio Editing, Broadcast Television, Producing, Television, AP Style, Non-linear Editing, Journalism, PowerPoint, Customer Service, Social Media, Time Management, Microsoft Excel, Interviews, Writing
Education
University of South Florida 2011 — 2013
Bachelor of Arts (BA), Mass Comunications, Senior
Florida Gulf Coast University 2008 — 2010
Associate of Arts (A.A.), Mass Communication/Media Studies
Maverick Southern Kitchens January 2012 - Present
Gaylord Opryland Resort 2007 - August 2011
RM Seafood 2008 - 2008
McCrady's 2008 - 2008
Mystic Lake Casino 2003 - 2007
Soaring Eagle Casino 1999 - 2003
Louis's Restaurant January 1997 - January 1998
Skills
Cuisine, Start-ups, Entrepreneurship, South Carolina, Agritourism, Farm to Table, User Experience, Historic Preservation, Travel & Tourism, Mobile Application..., Strategic Planning, Key Performance..., Process Improvement, Business Intelligence, Project Management, Lean Six Sigma, Pre-opening, HotSOS, HACCP, ROI Optimization, CRM, Sustainability, Catering, Menu Development, Fine Dining, Culinary Skills, Food & Beverage, Operations Management, Agile Methodologies, Sanitation, Restaurants, Banquets, Food Cost Management, Hotels, New Restaurant Openings, Concept Development, Food Service, Social Media, Hospitality Management, Resorts, Menu Costing, Restaurant Management, Menu Engineering, Brand Management, Recipe Testing, P&L, Culinary Management, Content Writing, Brand Development, Thought Leadership
Education
Stanford University 2014 — 2014
Computer Science
Harvard University 2010 — 2012
Engineering and Applied Sciences
Culinary Institute of America - Greystone
College of Charleston
Anderson University (SC)
United Distributors September 2014 - Present
March of Dimes December 2012 - August 2014
Gaylord Opryland Resort February 2012 - July 2012
Protocol Entertainment May 2011 - July 2011
Flirt Fashions June 2009 - May 2011
Skills
Social Media, Facebook, Marketing
Education
Piedmont College 2009 — 2011
Bachelor, Business Administration
Kennesaw State University 2007 — 2008
Bachelor, Business Administration
Omni Hotels & Resorts September 2013 - Present
Gaylord Opryland Resort April 2008 - Present
Mobile Chair Massage October 2000 - Present
'Self-Employed' August 2000 - Present
Skills
Sales, Teamwork, Merchandising, Customer Satisfaction, Windows, Training, Therapeutic Massage, Social Networking, Hospitality, Hotels, Marketing, Skin, Time Management, Spa, Inventory Management, Customer Service, Medical Massage, Retail, Deep Tissue Massage, Chair Massage, Reflexology, Body Wraps, Social Media, Trigger Point Therapy, Swedish, Stretching, Tourism, Hiring, Body Massage, Holistic Massage, Aromatherapy, Team Building, Event Planning, Wellness, Leadership, Marketing Strategy, Research, Hospitality Industry, Teaching, Microsoft Excel, Microsoft Office
Education
Miller-Motte Technical College-Madison 2010 — 2011
Aesthetician, Esthetics
Middle Tennessee Institute of Therapeutic Massage 1998 — 2000
Massage Therapist, Massage Therapy/Therapeutic Massage
Gaylord Opryland Resort May 2014 - September 2014
Nissan North America Inc. June 2013 - September 2013
Nissan North America June 2012 - October 2012
Marketstrategies January 2011 - October 2012
Skills
Customer Satisfaction, Strategic Planning, Continuous Improvement, Lean Manufacturing, Team Building, Microsoft Excel, Customer Service, Microsoft Office, Marketing, PowerPoint
Education
Tennessee State University 2010 — 2014
Bachelor of Science (B.S.), Health Services/Allied Health/Health Sciences, General
Mcgavock High School 2006 — 2010
Diploma
Gaylord Entertainment Company - Relache Spa July 2014 - Present
Gaylord Opryland Resort May 2013 - July 2014
Gaylord Opryland Resort June 2012 - May 2013
Skills
Food & Beverage, Hospitality, Hotels, Banquets, Hospitality Industry, Hospitality Management, Resorts, Fine Dining, Hotel Management, Micros
Education
Indiana University-Purdue University at Fort Wayne 2008 — 2012
Bachelor of Science (BS), Hospitality and Tourism Management
Nelson and Sue Andrews Institute for Civic Leadership, Lipscomb University June 2015 - Present
Gaylord Opryland Resort August 2014 - May 2015
Gaylord Opryland Hotel & Resort February 2013 - August 2014
Opryland Hotel November 2012 - December 2012
Good Shepherd Food-Bank June 2011 - November 2012
Maine Women's Network (statewide women's business networking group) October 2008 - November 2012
Freelance positions October 2004 - November 2012
The Basket Case gift-basket company August 2007 - July 2011
SASSMM (Sexual Assault Support Services of MidCoast Maine) February 2008 - June 2009
GlaxoSmithKline November 1996 - July 2003
Skills
Public Relations, Public Speaking, Marketing, Nonprofits, Social Networking, Leadership, Customer Service, Event Planning, Newsletters, Team Building, Editing, Proofreading, Non-profits, Marketing Communications, Community Outreach, Volunteer Management, Program Management, Time Management, Microsoft Word, Technical Writing, Writing
Education
David Lipscomb University
Bachelor of Science, Psychology/History
Gaylord Opryland Resort June 2015 - Present
Gaylord Hotel Nashville Tn. November 2006 - June 2015
IKON Document Services February 1996 - December 2009
Peachtree Htg/Air March 1988 - May 1989
Skills
Scanners, Facilities Management, Supervisory Skills, Customer Service, Customer Relations, Intercultural..., Internal Communications, Leadership, Security, Training, Administration, Team Leadership, Time Management
Education
Middle Tennessee State University 2011 — 2012
Bachelor of Science (B.S.), Liberal Arts and Sciences/Liberal Studies
Volunteer State Community College 2010 — 2011
Associate of Science (A.S.), College/University Preparatory and Advanced High School/Secondary Diploma Program, 3.95
Southern Polytechnic State University 1991 — 1995
Industrial Engineering Technologist
Maryville High school
Advanced Career Professionals September 2014 - Present
Chef Penelope's Catering July 2013 - August 2014
Advanced Career Professionals 2008 - July 2013
Classic Party Rentals September 2006 - November 2008
Gaylord Opryland Resort March 1984 - September 1997
Skills
Restaurants, Hospitality, Restaurant Management, Hospitality Management, Event Planning, Catering, Event Management, Management, Resorts, Corporate Events, Time Management, Recruiting, Menu Development, Training, Food & Beverage, Hospitality Industry, Marketing, Sales, Customer Satisfaction, Meeting Planning, Food, Inventory Management, Trade Shows, Customer Service, Hotels, P&L, Leadership
Education
Nashville State Community College 1983 — 1985
Associates Degree, Computer Science
Coca-Cola Bottling Co. Consolidated November 2010 - Present
Environmental Science Corporation July 2009 - July 2010
Gaylord Opryland Resort May 2008 - July 2009
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Teamwork, English, Leadership, Outlook, Training, Team Building, Problem Solving, Budgets, Time Management, Analysis, Data Analysis, Process Improvement, Strategic Planning, Management, Sales, Quality Assurance, Project Management, Communication
Education
Bethel University, College of Professional Studies 2013 — 2014
Master of Business Administration (MBA), Executive, A - GPA 4.0
Ovidius University, Romania 1998 — 2002
Bachelor's degree, Biology and Environmental Sciences
Gaylord Opryland Resort May 2013 - Present
City of Chattanooga- City Attorney's Office May 2014 - July 2014
United States Attorney's Office May 2013 - July 2013
Federal Defender Services May 2012 - August 2012
Skills
Interviews, Legal Research, Legal Writing, Microsoft Office, Research, PowerPoint, Microsoft Excel, Microsoft Word, Westlaw, Public Speaking, Policy, Government, Leadership, Customer Service, Event Planning, Social Media, Social Networking, Teamwork, Time Management
Education
Tennessee State University 2011 — 2015
English Language and Literature, Philosophy
Apple April 2015 - Present
CENTURY 21 Professional Group Inc. February 2015 - Present
The Walt Disney Company September 2014 - February 2015
Apple Retail January 2012 - September 2014
Strayer University August 2009 - January 2012
Gaylord Opryland Resort 2007 - August 2009
Gaylord Palms 2003 - 2007
The Walt Disney Company June 1995 - October 2001
Walt Disney World 1995 - 2001
Skills
Conversational German, Licensed Real Estate..., Human Resources, Restaurant Management, Catering, German, Union, Event Planning, Leadership, Leadership Development, Recruiting, Hospitality, Employee Relations, College Recruiting, Customer Service, Microsoft Office, Coaching, Microsoft Word, Social Networking, Succession Planning, PowerPoint, Conflict Resolution, Sales, Adult Education, Time Management, Social Media, Retail, Management, Employee Training, Event Management, Hiring, Teamwork, Training
Education
Strayer University-Florida 2011 — 2014
Master of Science, Human Resources
University of Massachusetts, Amherst 1991 — 1995
Bachelor of Science, Hotel, Restaurant and Travel Administration
Gaylord Opryland Resort June 2014 - January 2015
Gaylord Palms Resort and Convention Center May 2011 - June 2014
Osceola County Clerk of Court October 2010 - May 2011
Columbia College December 2008 - February 2011
Gaylord Entertainment May 2008 - October 2008
Gaylord Entertainment March 2007 - May 2008
Gaylord Entertainment January 2006 - March 2007
Skills
Front Office, Hospitality Industry, Hospitality, Hospitality Management, Hotels, Meeting Planning, Event Planning, Resorts, Event Management, Hotel Management, Food & Beverage, Catering, Banquets, Process Scheduler, Outlook
Education
Columbia College 2009 — 2010
BA, Criminal Justice Administration
University of West Florida 2001 — 2003
Associate of Arts
Gaylord Opryland Resort April 2015 - Present
Marriott International - Renaissance Arts February 2013 - April 2015
Starwood Hotels & Resorts Worldwide, Inc. W New Orleans December 2011 - January 2013
Marriott International - Renaissance Pere Marquette May 2008 - December 2011
Marriott International - New Orleans Marriott at the Convention Center February 2007 - May 2008
Skills
Hotels, Hotel Management, Pre-opening, Hospitality Industry, Hospitality Management, Rooms Division, Banquets, Front Office, Property Management..., Food, Opening Hotels, Event Management, Pre-opening experience, Rooms Division..., Banquet Operations, Hospitality, Guest Service Management, Restaurants, Convention Services, Event Planning, Food Service, Hiring, Micros, Resorts, Revenue Analysis, Catering, Lodging, Tourism, Laundry, Bartending, Guest Recovery, Corporate Events, Hotel Administration, Reservation, F
Education
Southern New Hampshire University 2002 — 2003
Bachelor's degree, Hospitality Administration/Management
Canadore College 1999 — 2002
College Diploma, Hospitality Administration/Management
T-Mobile May 2013 - Present
PETCO Animal Supplies, Inc. July 2010 - January 2014
Gaylord Opryland Resort November 2012 - January 2013
Harris Park Community Center May 2009 - September 2011
Hy Vee July 2005 - July 2011
Skills
Communions, Communication, Customer Service, Cashiering, Cpr Certified, Time Management, Sales, First Aid, Teamwork, Social Media, Public Speaking, Entertainment, Building Relationships, Customer Satisfaction, Retail, Telephone Skills, Retail Sales, Team-oriented, Facebook
Education
Trevecca Nazarene University 2009 — 2013
Communication, General
Gaylord Hotels December 2013 - Present
Gaylord Hotels 2003 - December 2013
Gaylord Entertainment 1999 - 2003
Gaylord Opryland Resort 1987 - 1999
General Jackson Showboat 1985 - 1986
Skills
Hospitality, Hotels, Resorts, Revenue Analysis, Convention Services, Hospitality Industry, Hospitality Management, Budgets, Hotel Management, Sales, Sales Management, Customer Service, Forecasting, Account Management, Meeting Planning, Management, Leadership, CRM, Marketing, Strategic Planning, Sales Operations, Yield Management, Food
Education
University of Kentucky 1980 — 1985
Gaylord Opryland Resort June 2015 - Present
Galleria Marchetti April 2012 - Present
Renaissance Schaumburg Convention Center Hotel April 2011 - April 2012
Marina del Rey Marriott October 2008 - March 2011
City Club on Bunker Hill 2008 - 2008
Castle Farms April 2007 - November 2007
Brook Lodge Resort April 2006 - October 2006
Skills
Highly detail oriented, Customer Service, Microsoft Office, Caterease, NGS, Room Viewer, Event Management, Sales Management, Vendor Relationships, Event Planning, MARSHA, Hospitality Management, Problem Solving, Wedding Planning, Menu Development, Weddings, Hospitality, Sales, Convention Services, Hospitality Industry, Catering, Corporate Events, Hotels
Education
Central Michigan University 2003 — 2007
Bachelor of Arts (B.A.), Parks, Recreation and Leisure Studies
Gaylord Opryland Resort September 2015 - Present
Renaissance Washington DC Downtown Hotel December 2013 - Present
Marriott International June 2010 - Present
Marriott International - Dayton July 2007 - June 2010
Skills
Meeting Planning, Hotels
Education
The Ohio State University 1993 — 1995
Four Seasons Hotels and Resorts July 2011 - Present
State Bird Provisions 2014 - 2015
State Bird Provisions 2014 - 2015
State Bird Provisions 2014 - 2015
State Bird Provisions 2014 - 2015
Shangri-La Hotels & Resorts July 2010 - December 2010
Firefly Southern Grill May 2009 - January 2010
Jinling Hotel June 2008 - November 2008
V/Gladieux Enterprises September 2007 - May 2008
Gaylord Opryland Resort May 2007 - August 2007
Skills
Restaurants, Culinary Skills, Menu Development, Food & Beverage, Catering, Hotels, Food Safety, Cooking, Restaurant Management, Banquets, Fine Dining, Food, Hospitality, Wine, Sanitation, Menu Costing
Education
The Culinary Institute of America 2009 — 2011
A.O.S., Culinary Arts
Purdue University 2005 — 2009
B.A.S, Hospitality and Tourism Management
Gertrude Brown Vintage November 2010 - Present
Walk A mile In My Pradas 2010 - 2010
Good Sam and Max 2008 - 2010
Gaylord Opryland Resort 2008 - 2008
House of Moves 2005 - 2008
Feature Film 2005 - 2006
Black Dog Films 2001 - 2003
Education
San Diego State University-California State University
Double Major English and
Sullivan University 2009 - Present
Gaylord Entertainment 2004 - 2009
Gaylord Opryland Resort & Convention Center 2001 - 2004
Gaylord Opryland Resort 1997 - 2001
Education
Aquinas College 2006 — 2008
Bachelors, Business Administration
Gaylord Opryland Resort October 2015 - Present
Marriott International August 2013 - October 2015
Marriot 2013 - 2014
DoubleTree by Hilton Phoenix Gilbert October 2012 - August 2013
DoubleTree by Hilton Phoenix Gilbert March 2010 - October 2012
Phoenix Marriott Mesa October 2007 - March 2010
Montis La Casa Vieja January 2004 - December 2007
United States Secret Service January 2001 - October 2007
Skills
Hospitality, Outlook, Convention Services, Catering, Resorts, Delphi, Social Media Marketing, Hotel Management, Opening Hotels, Banquets, OnQ, Pre-opening, Lodging, Menu Development, Micros, Restaurant Management, Wine, Coordinating Events, Guest Service Management, Hospitality Industry, Hospitality Management, Meeting Planning, Revenue Analysis, Food, Yield Management, Event Planning, Hotels, Event Management, Corporate Events, Sales, Management
Education
Arizona State University 2002 — 2006
Bachelor of Applied Science (BASc), Criminal Justice/Police Science
MSCOT Services, LLC. February 2014 - Present
MSCOT Services, LLC. August 2013 - Present
Hermitage Recycling, LLC. February 2012 - August 2013
Hermitage Recycling, LLC. October 2011 - August 2013
Imperial Salvage, LLC. April 2012 - October 2012
Gaylord Opryland Resort November 2009 - January 2011
Skills
Management, Payroll, Customer Service, Human Resources, Accounts Payable, Invoicing, Hotels, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Inventory Management, Operations Management, Project Management, Process Improvement, Account Management, New Business Development, Time Management, Project Planning
Education
Lipscomb University 2015 — 2018
Bachelor of Business Administration (B.B.A.), Accounting
Gaylord Opryland Resort and Convention Center June 2014 - Present
Gaylord Opryland Resort June 2009 - June 2014
Gaylord Opryland Resort & Convention Center September 2008 - June 2009
Gaylord Opryland Resort & Convention Center June 2005 - September 2008
Skills
Hospitality Management, Hotel Management, Hospitality, Hospitality Industry, Rooms Division, Front Office, Pre-opening, Resorts, Revenue Analysis, Food & Beverage, Micros, OnQ, Yield Management, Restaurants, Budgets, Concierge Services, Corporate Events, Customer Satisfaction, Customer Service, Employee Training, Event Management, Forecasting, Guest Service Management, Hiring, Hotel Booking, Inventory Management, Leadership, Lodging, Management, Marketing, Meeting Planning, Opening Hotels, P&L, Pre-opening experience, Property Management..., Rooms Division..., Team Building, Tourism, Training
Education
Harding University 1985 — 1989
Bachelor of Business Administration (BBA), Marketing
BHS
The Social Networking Navigator November 2011 - Present
Business Videos Online October 2014 - Present
Home Tutoring Business October 2002 - January 2012
Bright Apple Tutoring Service, Inc. June 2002 - November 2011
Club Z In Home Tutoring Service, Inc. March 1998 - June 2001
The Seacrest Resort and Spa 1996 - 1998
Gaylord Opryland Resort 1994 - 1996
Hilton Hotels & Resorts 1986 - 1994
Skills
Entrepreneurship, Social Networking, Online Marketing, Social Media Marketing, Social Media, Small Business, Public Speaking, Coaching, Facebook, Marketing, Blogging, Training, Digital Marketing, Advertising, Integrated Marketing, Online Advertising, Public Relations, Business Development, Sales, Business Coaching, Personal Branding, Consulting, Business Networking, Web Marketing, Social Marketing, Radio Broadcasting, Marketing Strategy, Nonprofits, Start-ups, SMO, Executive Coaching, Content Marketing, Social Media Consulting, Strategic Planning, Team Building, Email Marketing, Time Management, Lead Generation, Blog Marketing, Mentoring, New Business Development, Leadership Development, SEO, CRM, Motivational Speaking, Online Reputation..., Business Strategy, Management, Strategy, Leadership
Education
Michigan State University 1974 — 1978
Bachelor of Arts, School of Human Ecology
inVentiv Health August 2015 - Present
Ricoh Americas Corporation March 2015 - Present
Enterprise Rent-A-Car April 2011 - November 2014
Gaylord Opryland Resort August 2010 - January 2011
Asurion September 2009 - June 2010
Iron Mountain March 2008 - September 2009
Skills
Sales&Marketing, Accurate Data Entry, Customer Support, Management, Hospitalists, Customer Service, Business Sale, Marketing, Call Centers, Customer Retention, Leadership, Data Entry, Sales Process, Sales Operations, Sales, Customer Satisfaction, Account Management, Time Management, Sales Management, Team Leadership, Employee Training, Cold Calling, Training
Education
Western Kentucky University 2005 — 2007
Bachelor of Science (B.S.), Public Health
David Lipscomb University 2003 — 2005
Opry Entertainment Group January 2015 - Present
Gaylord Opryland Resort and Convention Center July 2007 - January 2015
Gaylord Opryland Resort June 2005 - July 2007
Levy Restaurants September 1999 - June 2005
Sysco Foods 1994 - 1995
Skills
Food & Beverage, Hospitality Management, Catering, Banquets, Menu Development, Marketing, Meeting Planning, Corporate Events, Event Management, Banquet Operations, Rooms Division, Culinary Skills, Resorts, Hospitality, Restaurants, Hotels, Hospitality Industry, Micros, Sanitation, Fine Dining, Restaurant Management, Food Service, Revenue Analysis, Management, Sales, Hotel Management, Food Safety, Front Office, Pre-opening, Convention Services, Yield Management, Event Planning, Wine, Tourism, Cuisine, Food, Opening Hotels, Engaging Public Speaker, Wedding Planning, Menu Engineering, Pre-opening experience, Guest Service Management, Menu Costing, Recipes
Education
Ferris State University 1989 — 1991
AAS, Food Service Management
Gaylord Opryland Resort September 2014 - Present
MainGate Inc. April 2014 - September 2014
Starbucks 2013 - September 2014
A/R specialist August 2013 - April 2014
Vision Property Management June 2013 - August 2013
United Way Association of South Carolina September 2012 - May 2013
Enterprise Rent-A-Car June 2012 - September 2012
Colonial Life July 2011 - March 2012
Aramark - Galen Center - University of Southern California September 2010 - December 2010
University of South Carolina March 2007 - March 2010
Skills
Customer Service, Event Planning, Marketing, Social Networking, PowerPoint, Management, Time Management, Microsoft Office, Social Media, Leadership, Microsoft Excel, Public Speaking, Social Media Marketing, Sales, Event Management, Operations Management, Client Relations, Process Efficiency, Communication
Education
University of South Carolina-Columbia 2006 — 2010
Bachelor of Science (B.S.), Sport and Entertainment Managment
Nashville Convention & Visitors Bureau April 2001 - Present
The Freeman Company 1998 - 2001
Gaylord Opryland Resort 1993 - 1995
Gaylord Opryland Resort 1990 - 1993
Skills
Strategic Planning, Event Planning, Public Relations, Event Management, Advertising, Social Media, Fundraising, Integrated Marketing, Public Speaking, Marketing Strategy, Social Media Marketing, Project Management, Training, Hospitality, Marketing, Tourism, Customer Service, Hotels, Meeting Planning, Hospitality Management, Food, Team Building, Front Office, Facebook, Hospitality Industry, Sales, Hotel Management, Resorts, Pre-opening, Volunteer Management, Inventory Management, Guest Service Management, Concierge Services, Lodging, Convention Services, Microsoft Office, Management
Education
Cumberland University 1987 — 1989
Bachelor's degree, Business/Commerce, General
Volunteer State Community College 1983 — 1986
Associates Degree, Business Administration and Management, General
Castle Heights Military Academy 1977 — 1983
Academic, Army JROTC
Gaylord Opryland Resort October 2010 - Present
Healthy Balance ACE / SABA October 2013 - April 2015
PartyLite Gifts September 2010 - April 2015
Skills
Nutrition, Weight Loss, Event Planning, Direct Sales, Training, Retail, Candles, Home Decor, Consultants, Vendor, Weight Training, Coaching, Small Business, Social Media
Education
Bethel College (TN)
Bachelor of Science (B.S.), Management of Organizational Development
Dyersburg State Community College
Associate of Arts and Sciences (A.A.S.), Criminal Justice/Law Enforcement Administration
Gaylord Opryland Resort June 2015 - Present
UCF Card Services August 2013 - June 2015
Snyderman Shoes May 2009 - May 2015
Snyderman Shoes May 2009 - May 2011
Skills
Organization, Self-driven, Customer Service, Microsoft Office, Leadership, Teamwork, Friendly Personality, Microsoft Excel, Microsoft Word, Time Management, Highly detail oriented, Social Media Marketing
Education
University of Central Florida 2011 — 2015
Bachelor’s Degree, Business Administration and Management
Dell May 2015 - Present
Dell February 2015 - May 2015
Dell February 2014 - February 2015
Dell May 2013 - February 2014
Dell August 2012 - May 2013
Dell February 2011 - August 2012
Dell February 2010 - January 2011
Dell June 2008 - January 2010
MAJ Media, Inc January 2004 - December 2008
Gaylord Opryland Resort 2007 - 2008
Skills
Solution Selling, Strategic Partnerships, Customer Service, SaaS, Salesforce.com, Sales, Marketing, Security, Cloud Computing, Enterprise Software, CRM, Sales Process, Professional Services, Account Management, Direct Sales, Business Development, Networking, Sales Management, Management, Product Management, Channel Partners, Sales Operations, Selling, Managed Services
Education
North Carolina State University
Computer Science
United States Air Force
Financial Management
University of Phoenix
eBusiness
Wake Technical College
Culinary Arts
Gaylord Opryland Resort July 2015 - Present
Elizabeth Heiskell Catering January 2015 - June 2015
Cicada Boutique August 2011 - June 2015
Ferriday McClatchy Events September 2013 - October 2014
Skills
Event Planning, Microsoft Word, Customer Service, Event Management, Microsoft Excel, Teamwork, Microsoft Office, PowerPoint, Hospitality, Social Networking, Catering, Sales, Social Media, Time Management, Counterpoint POS System, Retail Sales, Team Management, Mac OS, Employee Training, Inventory Management, Merchandising, Job Scheduling, Organization Skills
Education
University of Mississippi 2011 — 2015
Bachelor’s Degree, Hospitality Management
Pivotal Fitness April 2013 - Present
BLX Consulting Group December 2012 - Present
Gaylord Opryland Resort November 2009 - September 2012
Skills
Customer Service, Microsoft Office, Management, Sales, Microsoft Excel, Public Speaking, Leadership, Microsoft Word, Training, Social Media, Entrepreneurship, Start-up Consulting, Fitness Training, Executive Coaching, Consulting, Key Account Management, Problem Solving, Business Development, Business Strategy, Health Education, Exercise Physiology, Investment Advisory
Education
National Personal Training Institute 2006 — 2007
Technical Education College of Columbus Ohio 2001 — 2003
Associate’s Degree, Accounting and Business/Management
Crothall Healthcare June 2014 - Present
Mississippi Laundry Services July 2013 - June 2014
Coastal Laundry - Crothall November 2011 - July 2013
Graceful Tables April 2010 - November 2011
Mike Clanton Performance Company December 2008 - April 2010
Senate Hospitality Group January 2007 - December 2008
Gaylord Entertainment 1995 - 2006
Gaylord Entertainment and Opryland Hotel 1995 - 2006
Gaylord Opryland Resort 1995 - 2006
Nashville KOA Campground/Nashville Tour Company September 1993 - January 1995
Skills
Customer Service, Organizational..., Projects, Strategic Planning, Project Planning, Leadership, Management, Training, Hospitality, Project Management, Change Management, Operations Management, Team Building, Analysis, Budgets, Hospitality Industry, Hotels, Contract Negotiation, Marketing, Event Management, Account Management, Time Management, Income Statement, Customer Satisfaction, Event Planning, Food & Beverage, Hospitality Management, Inventory Management, Purchasing, Resorts, Restaurants, Catering, Process Scheduler, Hotel Management, Hiring, Facilities Management, Employee Relations, Revenue Analysis, Pre-opening, Trade Shows, Front Office, Meeting Planning, Supervisory Skills, Forecasting, Recruiting, Menu Development, Restaurant Management, Employee Training, Yield Management, P&L Management
Education
University of Southern Mississippi 1975 — 1978
Bachelor of Science (BS), Criminal Justice/Police Science
Mississippi Delta Community College 1974 — 1975
Delta State University 1973 — 1974
BS, Criminal Justice
Cruger Tchula Academy 1969 — 1973
High, General
Gaylord Opryland December 2012 - Present
Gaylord Opryland Resort October 2009 - December 2012
Gaylord Opryland Resort & Convention Center April 2007 - October 2009
Gaylord Opryland Resort June 2005 - March 2007
Skills
Customer Satisfaction, Strategic Planning, Event Planning, Sales, Team Building, Employee Relations, Customer Experience, Performance Management, Leadership, Training, Microsoft Office, Coaching, Microsoft Excel, Convention Services, Time Management, Customer Service, Hospitality Industry, Resorts, Hospitality Management
Education
Indiana University of PA 1996 — 2000
Bachelor of Science, Hotel, Restaurant and Institution Management
Gaylord Opryland Resort January 2015 - Present
Gaylord Opryland April 2013 - January 2015
Gaylord Opryland Resort & Convention Center May 2008 - April 2013
Gaylord Entertainment Company January 2003 - October 2012
Gaylord Palms Resort & Convention Center June 2007 - May 2008
Gaylord Palms 2002 - 2008
Gaylord Palms Resort & Convention Center July 2006 - June 2007
Gaylord Palms Resort & Convention Center December 2003 - July 2006
Skills
Hotels, Hospitality Industry, Resorts, Food & Beverage, Hospitality, Hospitality Management, Menu Development, Catering, Banquets, Convention Services, Meeting Planning, Hotel Management, Revenue Analysis, Event Management, Event Planning, Customer Service, Corporate Events, Pre-opening, Front Office
Education
University of Central Florida 1999 — 2003
BS, Hospitality Management
The Lord Nelson Hotel & Suites March 2014 - November 2014
The Lord Nelson Hotel & Suites September 2013 - December 2013
Remax January 2011 - June 2013
Fairmont Hotels & Resorts February 2012 - October 2012
The Prince George Hotel May 2009 - February 2012
CENTURY 21® June 2009 - January 2011
Gaylord Opryland Resort March 2008 - September 2008
Skills
Customer Service, Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Management, Revenue Analysis, Sales, Strategic Planning, Tourism, Residential Homes, Event Management, Food, Food, Hotels
Education
César Ritz Colleges 2005 — 2008
Master of Business Administration (MBA), Hotel/Motel Administration/Management
New York Institute of Technology
Bachelor of Business Administration, Marketing
Real estate course
Master of Business Administration (MBA)
Manchester Grand Hyatt San Diego July 1999 - Present
Gaylord Opryland Resort July 1993 - June 1998
Skills
Hospitality Management, Hotel Management, Pre-opening, Hospitality Industry, Hotels, Hospitality, Food & Beverage
Education
California State University-Northridge
Gaylord Entertainment January 2007 - March 2013
Gaylord Hotels January 2004 - January 2007
Gaylord Hotels January 2001 - January 2004
Gaylord Hotels January 1998 - July 2000
Gaylord Opryland Resort January 1996 - January 1997
Skills
Data Analysis, Report Writing, Executive Reporting, Database Administration, Computer Software..., Office Administration, Management, Business Development, Budget Process, Meeting Planning, Convention Services, Event Planning, Hospitality Industry, Public Relations, Hospitality, Hotels, Hotel Management, Hospitality Management, Corporate Events, Catering, Training
Education
University of North Alabama 1990 — 1994
Bachelor of Science (BS), Marketing
Gaylord Opryland Resort August 2011 - Present
Education
Bethel College (TN) 2010 — 2012
Bachelor of Business Administration (BBA)
See University 2002 — 2005
Bachelor of Arts (BA)
Gaylord Opryland Resort 2009 - 2012
Skills
Customer Service, Microsoft Office, Social Media, Microsoft Excel, Microsoft Word, Event Planning, Social Networking
Education
Island Drafting and Technical Institute 1998 — 1999
Associate's degree, Electronic and computer service technology
Island Drafting and Technical Institute 1998 — 1999
Associate's degree, Computer Installation and Repair Technology/Technician - Electronics