Glory Global Solutions
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Glory Global Solutions Employees
Region VIII DCE, ARNORTH, U.S. Army April 2014 - Present
Glory Global Solutions August 2002 - September 2014
2nd BN 356th REGT, U.S. Army Reserves August 2013 - April 2014
3rd BN 361st REGT, U.S. Army Reserves 2010 - 2013
US Army 2008 - 2010
US Army 2005 - 2008
Skills
Leadership, Team Building, Cross-functional Team..., Military, Command, Strategic Planning, Army, Business Development, DoD, Project Management, Account Management, Operational Planning, Program Management, Public Speaking, Sales, Security Clearance, Military Experience, Operations Management, Budgets, Negotiation, Personnel Management, Government Contracting, Employee Training, Government, Contract Management, Business Operations, Management
Education
Webster University 2007 — 2009
MA, Management & Leadership
University of Northern Colorado 1987 — 1989
BS, Finance
Action Shots Photography November 2002 - Present
Glory Global Solutions June 1993 - Present
Information Decisions Inc. April 1989 - March 1993
Recognition Equipment Inc. April 1985 - April 1989
Cecil Lawson Services July 1984 - April 1985
Fruehauf Corporation September 1977 - January 1984
Dairy Queen July 1975 - September 1977
Skills
Computer Hardware, Technical Documentation, Project Coordination, Customer Service, Mechanics, Welding, Account Management, Customer Satisfaction, Team Leadership, Management, Computer Network..., Automotive Repair, Blueprint Reading, Team Building, Sales Management, Integration, Technical Drawing, Time Management, Photography, Surveillance, Cable Management, Heavy Equipment..., Carpentry, Electric Power, Plumbing, Small Engine Repair, Leadership, Project Management, Product Management, Process Improvement, Troubleshooting, New Business Development
Education
Ivy Tech Community College-Northeast 1982 — 1984
AAS, Electrical and Electronics Engineering
ITT Technical Institute-Fort Wayne 1981 — 1983
ASSET, Electrical and Electronics Engineering
Indiana University-Purdue University at Ft. Wayne, IN 1979 — 1981
N/A, Music
Yuan Technical Consulting July 2006 - Present
Chinatrust Bank January 2011 - June 2013
Meredian Financial 2010 - 2010
Glory Global Solutions 2008 - 2010
FremantleMedia July 2003 - July 2006
Skills
Banking, Project Management, Team Building, Customer Service, Negotiation, Operational Risk..., Forecasting, Business Development, New Business Development, Strategic Planning, Risk Management, Business Strategy, Financial Analysis, Analysis, Integration, Disaster Recovery, Portfolio Management, Information Technology
Education
University of California, Irvine
Glory Global Solutions August 2015 - Present
DePaul University September 2007 - August 2015
Kuehl Marketing June 2006 - August 2015
InsightsNow, Inc. January 2013 - July 2015
Chicagoland Entrepreneurial Center 2007 - 2010
David James Group October 2005 - July 2006
The NPD Group November 1999 - September 2005
Frito-Lay, Inc 1996 - 1999
Acosta Sales & Marketing (Professional Marketers, Inc) 1991 - 1996
Edward Don & Company 1989 - 1991
Skills
Integrated Marketing, Marketing Strategy, Market Research, Social Media Marketing, Strategy, Marketing, Lead Generation, Analytics, Marketing Research, Leadership, Marketing Communications, B2B Marketing, CRM, Competitive Analysis, Online Marketing, Management, Social Networking, B2B, Social Media, Business Development, Brand Management, Email Marketing, Corporate Branding, Web Analytics, Market Planning, Creative Direction, PPC, Online Advertising, Segmentation, Strategic Planning, Direct Marketing, Public Relations, New Business Development, Brand Development, Interactive Marketing, Start-ups, Value Propositions, Facebook, Customer Insight, Product Development, SEM, Blogging, Value Proposition, Demand Generation, B2B services, B2B Integration, Positioning, Demand Gen, Inbound Marketing, Digital Marketing
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1992 — 1995
MBA, Marketing
DePaul University 1983 — 1987
B.S., Marketing
Carl Sandburg
Atlantic Tele-Network, Inc. September 2015 - Present
Glory Global Solutions April 2012 - September 2015
Lowcountry Paver July 2011 - December 2011
Convergys January 2009 - May 2011
Pro-Tech January 2007 - May 2011
VERISIGN August 2006 - January 2009
Emerson Network Power 2004 - 2006
Wilson Enterprises 2002 - 2004
Skills
Electrical Engineering, IT Project Management, Sales Management, IT Operations, Manufacturing, Team Building, Telecommunications, Customer Satisfaction, Project Management, Software Documentation, Customer Service, Leadership, Project Planning, Computer Hardware, Cross-functional Team..., Databases, Integration, Management, Microsoft Office, Networking, Operations Management, Process Improvement, Process Scheduler, Product Management, Quality Assurance, Sales, Sales Operations, Strategic Planning, Team Leadership, Technical Support, Testing, Training, Troubleshooting, Windows, Program Management, Hardware, Security, Microsoft Project, CRM
Education
Kaplan University 2007 — 2010
B.S. Business, Management of Information Systems
Columbus State Community College 2002 — 2004
AS, Electronic Engineering Technologies
Keesler AFB, Biloxi 2001 — 2002
Certificate, Communication/Navigation Systems
Crane Composites January 2008 - Present
Crane Composites July 2005 - December 2007
Glory Global Solutions June 2002 - June 2005
Oce Printing Systems April 1999 - May 2002
Oce Printing Systems February 1998 - April 1999
Entergy Integrated Systems June 1994 - February 1998
The Coca-Cola Company April 1986 - June 1994
Campbell Soup Company December 1981 - March 1986
Skills
Plastics, Product Development, Manufacturing, Market Development, Lean Manufacturing, New Business Development, Six Sigma, International Sales, Continuous Improvement, Polymers, Sales Management, Cross-functional Team..., Profitable Growth, Strategic Planning, New Product..., Matrix Management, Market Analysis, Financial Analysis, High Growth Companies, Team Leadership, MBA, Voice of the Customer, Strategy, P&L Management, Start-ups, Business Planning, Leadership
Education
Northwestern University - Kellogg School of Management 2013 — 2013
Certificate, Executive Education
Northwestern University - Kellogg School of Management 2009 — 2009
Certificate, Executive Education
Keller Graduate School of Management of DeVry University 1990 — 1993
MBA
Geneva College
BS
Geneva College
BA
Glory Global Solutions October 2001 - December 2011
Walmart 1999 - 2001
Skills
Team Leadership, Computer Hardware, Customer Satisfaction, Teamwork, Troubleshooting, Windows, Microsoft Excel, Microsoft Office, Customer Service, Outlook
Education
Madison Area Technical College 2011 — 2014
Associate's Degree, Administrative Professional
Glory Global Solutions May 2014 - Present
Prudential Financial 2012 - Present
Skills
Retirement Planning, Retirement, Mutual Funds, Wealth Management, Fixed Annuities, Strategic Financial..., Series 63, Investments, Series 7, Life Insurance, Series 6, Financial Services, Securities, IRAs, Investment Advisory, Asset Allocation, Estate Planning, Financial Advisory, 401k, Insurance
Education
University of Illinois at Urbana-Champaign 2009 — 2013
Agricultural and Consumer Economics, Financial Planning
Glory Global Solutions November 1999 - Present
Trucking January 1984 - October 1999
Skills
Software Installation, Field Service, Technical Support, Hardware, Windows, Preventive Maintenance, Customer Service, team leader, Project Management, Electronics
Education
DeVry University 1997 — 1999
Associate's degree, Electrical and Electronics Engineering Technology
Glory Global Solutions April 2013 - Present
Glory USA April 2012 - Present
Glory USA April 2008 - April 2011
Glory USA April 2000 - April 2008
Glory USA April 1998 - April 2000
Glory USA April 1995 - April 1998
IBM January 1994 - March 1995
Oki Data Americas, Inc. November 1986 - November 1994
Oki Data Americas, Inc. January 1991 - January 1994
Skills
Strategic Planning, Sales Management, International Business, Business Development, Team Leadership, Organizational..., Full P&L Responsibility, Revenue & Profit Growth, Product Marketing, Marketing Management, Business Strategy, Product Development, Product Management, Sales Operations, Direct Sales, Senior Executive..., Technology, Executive Management, Sales, Executive Coaching, Budget Forecasts, Operating Budgets, Team Building, P&L Management, Marketing Strategy, Change Management, Management
Education
Mount Saint Mary's College
Bachelor of Arts (B.A.), Political Science and Government
Glory Global Solutions July 2011 - Present
Georges Marine Electronics July 2009 - March 2010
US Navy August 2001 - June 2009
Education
DeVry University 2010 — 2012
Bachelor of Science (BS), Biomedical/Medical Engineering
Advanced Electronics Technical Core 2001 — 2002
Electrical/Electronics Maintenance and Repair Technology
US Navy Basic Recruit Training 2001 — 2001
Electrical/Electronics Maintenance and Repair Technology
AIMS MK XII IFF Systems Maintenance
Air Traffic Control Communication System
Associated Technical College
Teledata Technology
Electronics Technician "A" School
High Frequency Systems Maintenance
CompuCom July 2014 - Present
Glory Global Solutions October 2010 - November 2013
Sony Electronics November 1996 - June 2009
SONY ELECTRONICS INC May 1988 - November 1996
Sony Electronics January 1988 - January 1995
National Education Center January 1985 - January 1987
DATASCOPE INC January 1984 - January 1985
TELEDYNE ISOTOPES January 1982 - January 1983
Skills
Troubleshooting, Software Documentation, Testing, Integration, Technical Training, Technical Writing, Consumer Electronics, Team Leadership, Computer Hardware, Process Improvement, SharePoint, Electronics, Hardware, ITIL, Security, Program Management, Operating Systems, Software Development, Inventory Management, Technical Support, Software Installation, Wireless, Product Development, Telecommunications, Databases, Product Management, Customer Service, Training, Quality Assurance, Field Service, Product Marketing, Project Management, Microsoft Office, Product Lifecycle..., Cross-functional Team..., TCP/IP, Sales, Service Delivery, Six Sigma, Windows, System Administration, Customer Satisfaction, CRM, Solution Selling, Mobile Devices, Service Management, Disaster Recovery, Management, IT Service Management, Active Directory
Education
CompuMaster
Practical, Management
International Correspondence Schools
R.E.T.S Electronic School 1978 — 1980
Diploma EET, Electronics
Boston Conservatory 1973 — 1978
Bachelor of Music, clarinet performance
Spring Valley Senior High School 1969 — 1973
Diploma
Rockland Community College
Spectrum Brands Warranty AnalystSpectrum BrandsMay 2014 - Present
Glory Global Solutions September 2013 - May 2014
TomoTherapy 2002 - 2009
Skills
Testing, Six Sigma, Troubleshooting, Electronics, Manufacturing, Field Service, Biomedical Engineering, Medical Imaging
Education
Madison Area Technical College 1976 — 1978
asscociates degree, Industrial Electronics Technology/Technician, B+
DEFENDERS April 2015 - Present
OMP Muzik Group May 2004 - Present
Glory Global Solutions July 2012 - July 2014
IBM August 2002 - March 2011
Betson Enterprises March 1998 - January 2002
Skills
Networking, Software Installation, Electronics, Music Production, PC building, Mechanical Aptitude, Mechanical Analysis, Electro-mechanical, Consumer Electronics, Gaming Industry, Live Sound, Sound Mixing, Musicians, Studio Recording, Ministry Leadership, Music Ministry, Electronics Repair, Computer Repair, Maintenance & Repair, Network Installation, Field Installation, Equipment Installation, Computer Hardware..., Biblical Studies, Bible Teaching, Expository Preaching, Music
Education
TESST College of Technology-Baltimore
NCR Corporation August 2015 - Present
Wittenbach Business Systems May 2013 - July 2015
Heartland Payment Systems May 2010 - April 2013
Glory Global Solutions March 2005 - April 2010
Cintas April 2002 - March 2005
Verizon Wireless October 1996 - March 2002
Skills
Solution Selling, Account Management, Sales Process, Forecasting, Negotiation, Team Building, Sales, Team Leadership, Strategic Planning, Strategic Leadership, Customer Service, ERP Software, SaaS, Salesforce.com, Direct Sales, Sales Presentations, Problem Solving, Strategy, Strategic Partnerships, CRM, Sales Operations
Education
Indiana University of Pennsylvania 1991 — 1995
HRIM, Hotel Management
Mt. Lebanon
Westtown School
Glory Global Solutions April 2013 - Present
Glory (USA), Inc. August 2001 - Present
Cummins Allison 1992 - 2001
Skills
Banking, Retail Banking, Sales, Payments, Cash Management, Sales Management, Customer Service, Business Development, Sales Process, New Business Development, Leadership, Product Management, Key Account Management, Solution Selling, Account Management, Training, Team Building, Marketing Management, Business Process..., B2B, Professional Services, Selling, Security, Salesforce.com, Sales Operations, Direct Sales, Forecasting, P&L Management, Customer Satisfaction, Strategy, Strategic Partnerships, Cold Calling, Operations Management, Product Marketing, Cross-functional Team..., Product Development
Education
Bucks County Community College 1987 — 1991
Assoc., Business
Fujitsu April 2014 - Present
Wincor Nixdorf January 2012 - March 2014
Balance Innovations February 2010 - December 2011
NCR Corporation January 2009 - January 2010
NCR Corporation January 2007 - January 2009
Glory Global Solutions January 2002 - January 2007
Glory Global Solutions January 1999 - January 2002
Glory Global Solutions January 1997 - January 1999
Glory Global Solutions January 1995 - January 1997
POWER Network Systems January 1991 - January 1995
Skills
Sales Management, Retail, Business Planning, Budgeting, Cold Calling, Sales, Budgets, Integration, Business Development, Account Management, Marketing, Team Leadership, Product Management, Business Strategy, Solution Selling, Sales Operations, Project Planning, Leadership, New Business Development, E-commerce, Enterprise Software, Direct Sales, Product Development, Marketing Strategy, SaaS, Mobile Devices, Strategic Partnerships, Product Marketing, Management, Cross-functional Team..., Start-ups, Strategy, CRM, Vendor Management, Sales Process, Professional Services, Business Intelligence, P&L Management, Channel Partners, Cloud Computing, Competitive Analysis, Consulting, Business Alliances
Education
University of Southern California 1990 — 1994
BS, Systems Engineering
Ladue Horton Watkins
John Burroughs High School
Glory Global Solutions October 2015 - Present
Atlas Consulting Services February 2008 - Present
Accenture January 2007 - January 2008
Toll Brothers, Inc. October 2005 - September 2006
Franklin Electronic Publishers October 2000 - October 2005
Bank of America Commercial Finance November 1997 - October 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Access, PowerPoint, Outlook, SAP R/3, SAP BW, Oracle Applications, Sarbanes-Oxley, Financial Modeling, Human Resources, Credit, Risk Management, Analysis, Sales, Leadership, Financial Analysis, Strategy, Finance, Forecasting, Management, Strategic Planning, Budgets, Business Development, Consulting, Business Analysis, Sarbanes-Oxley Act
Education
Drexel University - LeBow College of Business 2003 — 2006
MBA
Northwestern University 1991 — 1995
Bachelor of Arts
Normal Community High School 1988 — 1991
Glory Global Solutions October 2012 - Present
HAVIL March 2012 - October 2012
Skills
Technical Support, Process Improvement, Troubleshooting, Computer Hardware, Team Leadership, Help Desk Support, Customer Service, Software Installation, Databases, Call Centers, Microsoft Office, Automobile, Windows Server, Hardware, Team Building, Windows, Social Media, Software, Customer Satisfaction
Education
Madison Area Technical College 2010 — 2012
Associate's degree, Automotive Engineering Technology/Technician, A/B
Glory Global Solutions April 2013 - Present
Skills
Customer Service, Account Management, Team Building, Team Leadership, Troubleshooting, Process Improvement, New Business Development, Customer Satisfaction
Education
Catonsville Community College
Associate of Arts (AA), Digital Electronics
Talaris February 2012 - Present
Glory Global Solutions February 2012 - Present
Bancsource Inc April 2004 - February 2012
Motorola Solutions June 1998 - October 2002
Motorola October 1988 - June 1998
Skills
Troubleshooting, Computer Hardware, Software Installation, Technical Support, Electronics, Field Service, Operating Systems, Hardware, Customer Satisfaction, Printers, Team Leadership, Testing, Customer Service
Education
McHenry County College 2001 — 2004
Associate of Science (A.S.), Computer and Information Sciences, General
RETS Electronics Institute 1985 — 1987
AAS, Electronics Engineering Technology
Gas Turbine Controls Corp January 2015 - Present
Glory Global Solutions January 2012 - November 2013
Adecco/ VeriFone, Inc January 2010 - January 2012
Coinmach Corp January 2008 - January 2010
American Medical Alert Corp January 2006 - January 2008
Skills
Troubleshooting, Hardware, Software Installation, Visio, Help Desk Support, Microsoft Office, Technical Support, Windows, Networking, Outlook, PowerPoint, Computer Hardware, XP, Databases, Software Documentation, Printers, Microsoft Word, Testing, Windows Server, Soldering, Windows XP, Operating Systems, Routers, Linux, Access, Oscilloscope, Electronics, Windows 7, Project Management, TCP/IP, Program Management, Wireless, Install, Multimeter, Computer Repair, Computer Maintenance, Active Directory, System Administration, Customer Service, Wireless Networking, Power Supplies, Network Administration, Cisco Routers, A Certified, Windows 9X, 2000, XP,...
Education
DeVry College of New York 2010 — 2011
Bachelor of Professional Studies, Technical Management
DeVry University 2002 — 2004
Associate of Applied Science, Electronics and Computer Technology
Glory Global Solutions October 2012 - Present
Glory Global Solutions January 2011 - October 2012
Glory Global Solutions December 2009 - December 2010
Skills
Integration, IT Service Management, Software Development, Programming, Telecommunications, Team Leadership, Pre-sales, Service Delivery, Program Management, Project Management, Windows, Process Improvement, Computer Hardware, Troubleshooting, C, C++, Embedded Systems, Matlab, Labview, VHDL, Verilog, Microcontrollers, Genetic Algorithms, Machine Learning, Technical Support, FPGA, Simulations, Simulink, Testing
Education
Pontificia Universidad Javeriana 2001 — 2008
Ingeniero Electronico, Engineering
Glory Global Solutions January 2011 - Present
Bowne & Company Inc. December 2008 - January 2011
Bowne 2008 - January 2011
Amano Cincinnati Inc November 2004 - January 2008
Trust Company of NJ bank aka CapitalOne 1991 - 2002
Trust Company of NJ bank aka CapitalOne 1991 - 2002
Trust Company of NJ bank aka CapitalOne 1991 - 2002
Skills
Troubleshooting, Microsoft SQL Server, .NET, Project Management, Windows, Microsoft Office, Software Documentation, SharePoint, Change Management, Active Directory, VMware, Agile Methodologies, Photoshop, IBM DB2, Windows IIS, Full SDLC, QAQC, QA Methodlogies, SQL Server Management..., SQL Clustering, UAT coordination, Integration, Network Security, Network Design, Wireless Communications..., Software Quality..., Software Compliance, Technical Analysis, Technical Documentation, IIS, ITIL, SQL, Software Project..., DB2
Education
New Jersey City University 1997 — 2002
Bachelor's degree, Computer Science
Glory Global Solutions November 2001 - Present
Magner Corporation 1986 - 2001
Currency Counting Consultants November 1980 - April 1985
Skills
Solution Selling, Sales Process, Account Management, Sales Management, Key Account Management, Product Management, Product Development, Direct Sales, Sales, Project Management, Selling, Retail, Salesforce.com, B2B, New Business Development, Business Development, Management, Strategic Partnerships, Security
Education
In the Trenches 1980 — 2013
Cash Operations Automation
IBM
IBM Certified Specialist, RS/6000 Solution Sales
Cañada College 1970 — 1972
Glory Global Solutions October 2015 - Present
Fidelity National Information Services January 2014 - September 2015
Diebold May 2012 - August 2013
Harland Clarke 2005 - 2012
Certegy E-Banking Services 1998 - 2003
ADP 1992 - 1997
Skills
New Business Development, Sales, Account Management, Marketing Strategy, Strategic Planning, Direct Marketing, Salesforce.com, Marketing, Solution Selling, Sales Process, Sales Presentations, Sales Cycle Management, Managing Complex Sales, Consultative Sales..., Strategic Partnerships, Channel Partners, Partnership-building, Identifying Client Needs, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Lotus Notes, Saratoga, Association Management, Banking, Internet Banking, Credit Unions, Mobile Technology, Banking Technologies, Self-Service Solutions, Outsourcing, Payment Industry, Electronic Payments, Compliance, Information Security..., Digital Marketing, Payroll, Apple OS, iWork, B2B, Business Development, Customer Service, E-commerce, Forecasting, Customer Acquisition, Financial Services
Education
University of Cincinnati 1984 — 1989
Bachelor of Business Administration (B.B.A.), Marketing and Management, Dean's List
University of Cincinnati
Glory Global Solutions 2014 - Present
U.S. Cellular 2009 - 2013
U.S. Cellular 2003 - 2009
U.S. Cellular 2000 - 2003
U.S. Cellular 1997 - 2000
CB Richard Ellis 1995 - 1997
Hyatt Hotels Corporation 1988 - 1994
Skills
Strategic HR Leadership, Employee Relations, Performance Management, Conflict Resolution, Change Management, Employee Engagement &..., HR Policy & Procedure..., Employment Law &..., Talent Acquisition, Talent Management &..., Customer Retention, Employment Law, Strategic Leadership, Talent Management, Applicant Tracking..., Human Resources, Leadership, Workforce Planning, Leadership Development, Recruiting, Onboarding, Coaching, Employee Engagement, Deferred Compensation, Employee Benefits, Interviews, College Recruiting, Succession Planning, Strategy, HRIS, New Hire Orientations, Hiring, Taleo, Internet Recruiting, Employer Branding, Organizational Design, Benefits Negotiation, Benefits Administration, Job Fairs, FMLA, Temporary Placement, Technical Recruiting, HR Policies, Personnel Management, Employee Training, Screening, Organizational..., Sourcing, Organizational..., Labor Relations
Education
Michigan State University 1984 — 1988
BA, Human Resources
Glory Global Solutions April 2013 - Present
Talaris December 2006 - April 2013
John H. Harland 1988 - 2003
Skills
Solution Selling, Selling, Direct Sales, Sales Management, Strategic Planning, Salesforce.com, New Business Development, Sales Process, Account Management, Business Development, Customer Satisfaction
Education
Georgia State University 1983 — 1988
BS, Marketing/Sales
Glory Global Solutions March 2014 - Present
Glory Global Solutions April 2013 - February 2014
Glory USA September 2007 - April 2013
Glory USA March 2001 - September 2007
Skills
Troubleshooting, Training, Customer Service, Customer Satisfaction, Hardware Diagnostics, Software Installation, Problem Solving, Computer Diagnostics, Hardware Support, Application Support, Software Support, Solution Selling, Cash Management, Technical Support, Account Management, Sales Process, Hardware, Direct Sales, Integration, Field Service, Selling, Process Improvement, Product Management, Operations Management, Security, Team Leadership, B2B, Key Account Management, Leadership, Management, Professional Services, Team Building, Computer Hardware, Software Documentation, Sales
Education
University of Southern Mississippi 1979 — 1981
Radio & Television Production
Glory Global Solutions September 2010 - Present
Talaris Inc. September 2008 - August 2010
De La Rue March 2006 - August 2008
De La Rue August 1995 - February 2006
Kastle Systems 1986 - 1995
Skills
Solution Selling, Sales Management, Product Development, Account Management, Team Leadership, New Business Development, Product Management, Strategic Partnerships, Contract Negotiation, Strategic Planning, International Sales, Business Development, Sales Process, Leadership, Team Building, Negotiation, Strategy
Education
Rice University 1983 — 1989
Glory Global Solutions June 2005 - Present
Magner Corporation of America June 1997 - June 2005
Brandt, Inc. March 1984 - May 1996
Nixdorf Computer March 1975 - February 1984
Burroughs, Inc. December 1970 - February 1975
Skills
Selling Skills, Creative Solutions, Quality Improvement, Product Management, Sales Management, Solution Selling, Business Development, Account Management, New Business Development, Strategic Planning, Product Development, Executive Management, Marketing Strategy, Business Strategy, Start-ups, Cross-functional Team..., Team Building, Strategic Partnerships, B2B, Leadership, Training, Business Planning, Sales Operations, Sales, Selling, Negotiation, P&L Management, Marketing, Entrepreneurship, Salesforce.com, Mergers & Acquisitions, CRM, Management, Direct Sales, Product Marketing, Key Account Management, International Sales, Process Improvement, Forecasting, Competitive Analysis, Sales Process, Banking, SaaS, Team Leadership, Outsourcing
Education
Northern Illinois University 1966 — 1970
BS, Marketing
Glory Global Solutions September 2015 - Present
Stony Brook University November 2014 - June 2015
Infosys Technologies Ltd June 2011 - January 2014
Skills
JSP, Java, C++, Unix, JavaScript, PL/SQL, C, XML, Linux, HTML, Shell Scripting, Python, Oracle, Requirements Analysis, Microsoft SQL Server, Web Services, Linux Kernel, selenium webdriver, Drupal, CSS, Databases, MySQL, Agile Methodologies, SQL, Eclipse
Education
Stony Brook University 2014 — 2015
Master of Science (MS), Computer Science
Andhra University/ANITS 2007 — 2011
Bachelor of Technology (B.Tech.), Computer Science
Mead Johnson Nutrition June 2015 - Present
Career Education Corporation August 2013 - October 2014
Glory Global Solutions July 2011 - July 2013
Alberto Culver March 2007 - July 2011
Alberto Culver January 2005 - March 2007
Alberto Culver January 2001 - December 2004
Alberto Culver September 1997 - December 2000
Smurfit Stone Corp February 1996 - September 1997
TCF Bank April 1994 - February 1996
First Colonial Bank Shares Corporation March 1993 - April 1994
Skills
Financial Analysis, Financial Modeling, Forecasting, Strategic Financial..., Financial Reporting, Investor Relations, Strategic Planning, Mergers, Communication, Budget Process, Change Management, Mergers & Acquisitions, Income Statement, Variance Analysis, Divestitures, Acquisition Integration, Finance, Cross-functional Team..., Corporate Finance, Supply Chain, Process Improvement, Budgets, Team Building, Business Planning, Business Strategy, Analysis, Competitive Analysis, Executive Management, Corporate Development, Management, Sarbanes-Oxley Act, P&L Management, Financial Forecasting, Negotiation, Consumer Products, Strategy, Pricing, Start-ups, Business Process, Business Development, Business Process..., Cost Accounting, Manufacturing, International Business, Accounting, Due Diligence, P&L, Leadership, Financial Planning, Collaborative Leadership
Education
DePaul University 1994 — 1996
MBA, Accounting
University of Wisconsin-Madison - School of Business 1988 — 1992
Bachelor of Business Administration (BBA), Finance
Glory Global Solutions September 2013 - Present
Mayville Engineering Company August 2009 - September 2013
Total Mechanical March 2004 - August 2009
Education
Marian College of Fond du Lac 1999 — 2002
BSBA, Accounting
STANLEY Security September 2014 - Present
Glory Global Solutions May 2011 - September 2014
Joe Reitz Photography May 2009 - January 2014
United States Marine Corps May 2006 - May 2012
L&J Technologies October 2009 - April 2011
DSM June 2004 - November 2008
Skills
Marketing Communications, Marketing Automation, Photography, Copywriting, Digital Marketing, Graphic Design, Marketing, SEO, Corporate Communications, Marketing Strategy, Adobe Creative Suite, Advertising, HTML, Integrated Marketing, Leadership, Project Management, Creative Direction, Public Relations, Market Research, Illustrator, Video, Photoshop, Microsoft Office, Management, Dreamweaver, InDesign, Social Media, Digital Photography, CSS, B2B Marketing, Portrait Photography, Wedding Photography, Event Photography, Commercial Photography, SEM, Blogging, Trade Shows, Email Marketing, Facebook, Social Networking, Direct Mail, Sales, Social Media Marketing, Writing, Press Releases, Direct Marketing, Digital Media, Online Advertising, Web Design, Internal Communications
Education
Louisiana State University 2004 — 2007
Bachelor of Arts, Mass Communication; 2007
Louisiana State University 2004 — 2007
Bachelor of Arts (BA), Advertising
IND Corporation June 2014 - Present
Glory Global Solutions July 2011 - June 2014
Mindray North America November 2010 - July 2011
Strategic Microsystems January 2010 - July 2010
Hymanson, Parnes & Giampaolo Accounting Firm December 2007 - September 2008
Skills
Computer Hardware, Active Directory, Microsoft Office 2003, XP, Project Management, Windows Administration, Technical Support, Microsoft Exchange, Troubleshooting, Servers, Customer Service, Hardware
Education
Anthem Institute (Formerly The Chubb Institute) 2009 — 2010
Certificate, Networking and Securities
Montclair State University 2005 — 2009
Associates, Business Administration: Accounting/Management
Glory Global Solutions June 2015 - Present
Precision Television January 2015 - April 2015
Video Display Technologies, LLC August 2013 - January 2015
A-1 Television Service, inc. October 2006 - July 2013
Best Buy 2000 - 2006
Ultimate Electronics August 1999 - March 2001
Skills
Consumer Electronics, Sales, Customer Service, Retail, Product Management, Electronics, Troubleshooting, Technical Support, Microsoft Office, Customer Satisfaction, Operations Management
Education
DeVry University 1998 — 1999
Industrial Electronics Technology/Technician
State Fair Community College 1996 — 1998
Electrical/Electronics Maintenance and Repair Technology
University of Central Missouri 1995 — 1998
Industrial Electronics Technology/Technician
Glory Global Solutions July 2013 - December 2014
Talaris Inc September 2007 - July 2013
De La Rue November 2003 - September 2007
Hamsar Diversco Inc. May 1996 - November 2001
Skills
Management, Project Management, Customer Service, Service Management, Account Management, Solution Selling, Cross-functional Team..., Customer Support, Sales, Financial Reporting, Team Leadership, Sales Process, Training, Process Improvement, Operations Management, Program Management, Product Development, Key Account Management, Customer Satisfaction, Technical Support, Troubleshooting, Microsoft Office, Banking, Team Building, Team Management, Team Motivation, Solution Focused
Education
State University of New York Empire State College 2009 — 2015
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
OpenText December 2013 - Present
Glory Global Solutions April 2011 - December 2013
Iron Mountain September 2010 - April 2011
Talaris, Now Glory Global Solutions 2002 - September 2009
Premiere Technologies, formerly VoiceCom, formerly Async 1988 - 2002
Honeywell, Building Services Division 1986 - 1988
Metro Metals, Inc. and Founders Committee of AWMI Chicago 1983 - 1986
Skills
Product Management, Account Management, Sales, New Business Development, Management, Recruiting, Sales Operations, Solution Selling, Salesforce.com, Sales Management, Direct Sales, Business Development, Strategic Planning, Selling, Training, Negotiation, Sales Presentations, Sales Process, Strategic Partnerships, B2B, Key Account Management, SaaS, Banking, Leadership, Enterprise Software, Customer Satisfaction
Education
University of Illinois at Urbana-Champaign
BA, Speech Communication
Glory Global Solutions June 2015 - Present
CBOE January 2012 - June 2015
Allstate 2007 - January 2012
Aon Hewitt April 2006 - December 2007
Lucent Technologies 2000 - 2002
Lucent Technologies 1998 - 2000
Skills
SDLC, Requirements Gathering, Visio, Requirements Analysis, SQL, User Acceptance Testing, Microsoft SQL Server, Completion of Web..., Agile Methodologies, Enterprise Architecture, Management, Process Improvement
Education
DePaul University 2005 — 2007
Master in Information Systems, Database Design
Keller Graduate School of Management of DeVry University 2000 — 2002
Master of Business Administration (MBA), Project Management
Northern Illinois University 1992 — 1997
B.S, Technology
De La Rue North America February 2010 - Present
De La Rue 2009 - 2010
De La Rue 2008 - 2009
Glory Global Solutions 2001 - 2007
OEI 1990 - 1997
Skills
New Business Development, Sales Management, Account Management, Solution Selling, Key Account Management, Business Strategy, Strategic Planning, Team Management, Project Management, Product Management, Management, Business Analysis, Product Marketing, Business Development, International Sales, Direct Sales, Strategy, Sales Process, Banking, Leadership, Business Planning, Negotiation, Sales, B2B, Strategic Partnerships, Operations Management, Product Development, Selling, Team Leadership
Education
Campbell University
Bachelor of Science, Business, Sports Management
Washington College
Glory Global Solutions July 2012 - Present
EPOS Solutions Inc September 2009 - November 2011
Boston Electronic Cash Registers September 2003 - March 2008
IBM Global Services August 1998 - April 2002
Skills
Troubleshooting, Switches, Routers, Peripherals, Field Service, XP, WAN, Laptops, Networking, Leadership, Servers, Wireless Networking, A+ Certified, Operating Systems, DHCP, Windows 7, Computer Hardware, Hardware, Cabling, Active Directory, Technical Support, HP, Workstations, Customer Service, Windows Vista, Network Administration, System Deployment, Computer Repair, DNS, TCP/IP, Printers, Software, VPN, Cisco Routers, Group Policy, Testing, LAN Switching, LAN-WAN, Help Desk Support, Software Installation, Antivirus, Windows XP, Cisco Technologies, Windows Server, Ethernet
Education
Community College of Rhode Island
Networking and Computer Desktop Support
University of Puerto Rico-Bayamon
Associate's degree, Electrical and Electronics Engineering
Glory Global Solutions August 2014 - February 2015
EnterForce, Inc. September 2013 - August 2014
ARI Networking March 2013 - September 2013
Staples November 2008 - March 2013
Skills
Technical Support, Data Analysis, Management, Customer Service, Computer Hardware, SharePoint, Training, AS400 system, User Acceptance Testing, Call Centers, Access, Salesforce.com, Usability Testing, Kana, Remedy Ticketing System, Microsoft Access, Microsoft Excel, Microsoft Word, Microsoft Outlook, Websites, Project Management, System Testing, Health Insurance, Process Improvement
Education
Strayer University (VA) 2014 — 2016
Bachelor's degree, Information Technology, 3.8
University of Phoenix 2006 — 2007
Bachelor's degree, Information Technology, 3.2
Northbridge High School 1993 — 1996
General Studies
Glory Global Solutions September 2007 - Present
Glory Global Solutions September 2007 - Present
Harrah's Joliet Casino & Hotel September 1996 - March 2007
JCC of Chicago January 1990 - September 1998
Skills
Training, Account Management, Cash Management, Customer Service, Team Building, Casino, Troubleshooting, Budgets, Sales Process, Customer Satisfaction, Corporate Training, Banking, Process Improvement, Recruiting, Business Development, Train the Trainer, Solution Selling, Leadership, Direct Sales, Program Management, Training Needs Analysis, Payments, Salesforce.com, Franklin Covey, Training Facilitation, Microsoft Word, Employee Training, Strategy, Integration, Technical Training, Key Account Management, Operations Management, Sales Management, Learning, Budget Process, Budget Monitoring, Stress Management, Cashiering, Cash Flow, Travel Management, Business Travel, Casino Gaming, Cash Handling Experience, Microsoft Excel, PowerPoint, Time Management, Business Process..., Leadership Development, Cold Calling, Technical Documentation
Education
Bridgewater State University 1979 — 1983
B.A. and B.S Sports Med/Phys Ed., Health and Physical Education/Fitness
Bridgewater State University
Bachelor of Applied Science (B.A.Sc.), Health and Physical Education/Fitness
HCM Partners September 2014 - Present
Glory Global Solutions June 2012 - June 2013
PricewaterhouseCoopers March 2010 - June 2012
Northwestern Mutual August 2009 - March 2010
Northwestern Mutual May 2008 - August 2009
Skills
Recruiting, Applicant Tracking..., College Recruiting, Onboarding, Employee Relations, PeopleSoft, Human Resources, Talent Management, Talent Acquisition, Sales, Sourcing, Microsoft Excel, Microsoft Office, Personnel Management, Training
Education
DePaul University 2007 — 2009
Bachelors of Science, Marketing
Purdue University
Glory Global Solutions October 2010 - Present
MoneyGram International August 1998 - August 2010
Spa At Nail Galleria September 1992 - September 2005
Federated Investors August 1989 - August 1998
Skills
CRM, Selling, Sales Operations
Education
CHS
Epiphany Grade School
Robert Morris University
BSBA, Accounting
St. Agnes Grade School
Outerwall September 2015 - Present
Glory Global Solutions August 2015 - September 2015
Huron Consulting Group June 2015 - July 2015
EVRAZ North America August 2014 - June 2015
CME Group July 2013 - August 2014
McDonald's Corporation January 2012 - July 2013
Epsilon / Aspen Marketing September 2011 - December 2011
Aon/ Hewitt Corporation February 2011 - September 2011
Northern Trust Bank April 2010 - February 2011
Ryerson Inc. May 2009 - March 2010
Skills
Applicant Tracking..., Taleo, PeopleSoft, Professional..., Peopleclick, Training, Employee Relations, Human Resources, Deferred Compensation, HR Policies, Sourcing, Interviews, Recruiting, Benefits Administration, Employee Benefits, Personnel Management, New Hire Orientations, Cold Calling, Leadership, Temporary Placement, SDLC, Internet Recruiting, Job Descriptions, Payroll, Contract Recruitment, Screening Resumes, Hiring, Technical Recruiting, Talent Acquisition, Strategic Sourcing, Recruitment Advertising, Executive Search, Benefits Negotiation, Screening, Workforce Planning, Strategy, Employer Branding, Job Fairs, College Recruiting, Management, Onboarding, Succession Planning, HRIS, Building Relationships, Employee Engagement, HR Consulting, Resume Writing, Consulting, Background Checks, Talent Management
Education
Northern Illinois University 1992 — 1996
BA, Corporate Communications
St. Bedes
Glory Global Solutions January 2015 - Present
ParTech, Inc. January 2013 - January 2015
ParTech, Inc. January 2013 - December 2014
ParTech, Inc. October 2009 - December 2012
Fujitsu America, Inc. April 2009 - October 2009
Fujitsu September 2008 - March 2009
Fujitsu Transaction Solutions, Inc. April 2008 - September 2008
Fujitsu Transaction Solutions, Inc. May 2006 - March 2008
Vayusa, Inc. June 2004 - April 2006
Triversity 1997 - 2004
Skills
Marketing, Sales, Retail Technology, Business Planning, Public Speaking, Leadership, Strategic Planning, Business Strategy, Product Management, Competitive Analysis, Business Development, Marketing Communications, CRM, Budgets, Marketing Strategy, Coaching, Management, Solution Selling, Start-ups, Strategy, Sales Operations, Sales Process, Training, Retail, Mobile Devices, Product Development, Telecommunications, Integration, Product Marketing, Strategic Partnerships, Market Research, Executive Management, Cross-functional Team..., Outsourcing, Enterprise Software, Lead Generation, Go-to-market Strategy, SaaS, E-commerce, Salesforce.com, Direct Sales, Channel Partners, P&L Management, New Business Development, Vendor Management, Account Management, Professional Services, Customer Satisfaction, Cloud Computing, Business Alliances
Education
Rutgers, The State University of New Jersey-Newark 1983 — 1987
MBA, Management
Manhattan College 1976 — 1980
BS, Marketing & Computer Information Systems
Glory Global Solutions September 2008 - Present
De La Rue Cash Systems October 2006 - September 2008
De La Rue Cash Systems February 1998 - October 2006
Skills
Process Improvement, Inventory Management, Project Planning, Strategy, Plannning, Supply Chain, ERP, Management, Project Management, Crystal Reports, Business Performance..., Business Metrics, Process Automation, Six Sigma, Supply Chain Management
Education
Northwestern University 1985 — 1989
BA, Psychology
Glory Global Solutions April 2013 - Present
Talaris/De La Rue Cash Systems September 2008 - March 2013
DeLaRue March 2005 - September 2008
Bank of America February 2002 - March 2005
SSA 1994 - 2000
Skills
Change Management, Strategic Planning, Outsourcing, Business Analysis, Team Building, Project Management, Cross-functional Team..., Process Improvement, Sales Process, Service Delivery, Business Development, Training, CRM, Integration, Team Leadership, Quality Assurance, Program Management
Education
Eastern Illinois University 1985 — 1987
Triton-College 1983 — 1985
Glory Global Solutions October 2000 - Present
Escrow.Com January 2000 - October 2000
Skills
Software Project...
Education
Indian Institute of Technology, Kanpur 1979 — 1981
M.Tech, Industrial and Management Engineering
Glory Global Solutions April 2011 - Present
Tolt Service Group September 2007 - June 2008
Davis and Davis Business Equipment April 2002 - June 2005
Skills
Printers, Networking, Management, A+ Certified, Computer Hardware, Laptops, Troubleshooting, Hardware, Microsoft Exchange, Windows Server, Help Desk Support, Electronics, TCP/IP, Active Directory, Software Installation, Time Management
Education
Capella University 2008 — 2012
BS, Information Technology / Health Informatics
Troy University 2007 — 2007
MCP / MCDST
NORTHWEST FLORIDA STATE COLLEGE 2006 — 2007
Houston Community College 1990 — 1992
Associate of Applied Science Degree, Electronic Engineering and Computer Electronics
Central Texas College 1989 — 1990
Glory Global Solutions July 2015 - Present
Health As We Age (HAWA) January 2014 - July 2015
Motorola Solutions 2006 - 2013
Motorola Solutions 2000 - 2006
Motorola Solutions 1996 - 2000
Motorola Solutions 1994 - 1996
Motorola Solutions 1987 - 1994
Skills
Strategy, Leadership, Go-to-market Strategy, Product Management, Integrated Marketing, Cross-functional Team..., Strategic Partnerships, Wireless, Product Marketing, Mobile Devices, Marketing, CRM, Marketing Strategy, B2B, Program Management, Telecommunications, Multi-channel Marketing, Management, Strategic Planning, Competitive Analysis, Marketing Communications, Business Development, Marketing Management, Solution Selling, Project Planning, B2B Marketing, Product Launch, Channel Partners, New Business Development, Demand Generation, Lead Generation, Project Management, Team Leadership, Integration, Start-ups, Business Strategy, Digital Marketing, Sales Management, Contract Negotiation, Healthcare, Wellness, IP, Employee Wellness..., Fitness Industry, Event Management, B2G, Corporate Events, Conference Management, Customer Experience..., Sponsorship Marketing
Education
Northern Illinois University - College of Business
Bachelor of Science (BS), Marketing
Roosevelt University
Master of Science (MS), Integrated Marketing Communications
Glory Global Solutions March 2010 - Present
Skills
Tax, Tax Accounting, International Tax, Tax Returns, State and Local Tax, Sales Tax, FAS 109, FIN 48, Sarbanes-Oxley Act, Auditing, IFRS, Mergers & Acquisitions, Finance, Account Reconciliation, Hyperion HFM, Journal Entries, Process Improvement, Valuation, Transfer Pricing, Management
Education
DePaul University
Master of Science, Taxation
University of Illinois at Urbana-Champaign
Bachelor of Science, Accountancy
Glory Global Solutions April 2013 - Present
Glory USA April 2012 - April 2013
Glory USA January 1999 - April 2012
US Web March 1996 - December 1998
WorldCom July 1994 - March 1996
Glory USA July 1990 - July 1994
Glory USA May 1987 - July 1990
US Army 1979 - 1987
Skills
Solution Selling, Sales Management, Account Management, Customer Satisfaction, Product Management, Strategic Planning, Team Building, Sales Process, Leadership, Process Improvement, Project Management, Sales, Telecommunications, Project Planning, Marketing Strategy, Training, New Business Development, Business Development, Selling, Microsoft Office, Management, Solution Development
Education
Hawaii Pacific University 1983 — 1987
Community College of Rhode Island 1977 — 1979
Glory Global Solutions April 2014 - Present
Glory Global Solutions June 2000 - April 2014
Rogers Memorial Hospital 1993 - 2000
Skills
Team Leadership, Call Centers, Strategic Planning, Account Management, IT Service Management, Software Installation, Process Improvement, Hardware, Customer Service, Help Desk Support, Troubleshooting, Service Delivery, Computer Hardware, Windows, Field Service, ITIL, Customer Satisfaction, Project Management, Technical Support, Management, Project Planning, Change Management, Networking, Microsoft Excel
Education
Carroll University 1993 — 1997
Glory Global Solutions April 2013 - Present
Talaris Inc June 2011 - March 2013
FindLaw, a Thomson Reuters business July 2010 - June 2011
Talaris September 2008 - July 2010
De La Rue Cash Systems Inc. 1992 - 2008
Skills
excellent written and..., organized, efficient, disciplined, work well with others, Mac/PC proficient, Communication, Teamwork, Sales, Sales Management, Forecasting, Executive Management, Analysis, SEO, Sales Process, Team Leadership, Solution Selling, Leadership, Business Development, Negotiation, Salesforce.com, Banking, Strategic Planning, Time Management, Marketing, CRM, Selling, Change Management, Marketing Strategy, New Business Development, Process Improvement, Account Management, Customer Satisfaction, Sales Operations, Strategic Partnerships, B2B, Management, Team Building
Education
Pepperdine University 1993 — 1995
MBA, Business Administration
University of San Diego 1984 — 1988
B.A., International Relations w/ Minors in Business & Spanish
Glory Global Solutions April 2013 - Present
Infor February 2008 - February 2012
Lucent Technologies 1985 - 2008
Skills
Program Management, Quality Management, PMP, Performance Management, Vendor Management, Risk Management, Business Analysis, Project Portfolio..., Project Management, Telecommunications, Team Leadership, MS Project, SaaS, Change Management, Management, Business Process, Requirements Gathering, PMO, Cross-functional Team..., Project Delivery, Leadership, ERP, Requirements Analysis, Product Management, Budgets, Software Project..., Integration, Service Delivery, Business Process..., SDLC
Education
Benedictine University 1998 — 2000
BBA, Management and Organizational Behavior
Glory Global Solutions April 2014 - Present
Goldin Metals, Inc. July 2013 - April 2014
Triton Systems of Delaware, LLC February 2013 - July 2013
Triton Systems of Delaware, LLC May 2009 - February 2013
Triton Systems of Delaware, LLC January 2003 - May 2009
Skills
Business Development, Strategic Planning, Contract Negotiation, Sales, Business Strategy, Sales Management, Account Management, Negotiation, Sales Process, Sales Operations, New Business Development, Operations Management, Product Management, Strategic Partnerships, Team Building
Education
The University of Southern Mississippi 1995 — 2000
Bachelors, Business
Glory Global Solutions December 2010 - Present
Booz Allen Hamilton February 2009 - December 2010
FFF Properties, LLC June 2004 - January 2009
US Army May 1999 - May 2004
Skills
Leadership, Management, Training, Analysis, Program Management, Project Management, Organizational..., Security Clearance, Recruiting, Process Improvement, Team Building, Strategic Planning, Change Management, Budgets, Team Leadership, Business Process..., Customer Service, Data Analysis, Security, Business Development, Organizational..., Military, Policy, Cross-functional Team..., Leadership Development, Management Consulting, Marketing, Consulting, Sales, Army, Self Directed, Lifelong Learning, Learning Quickly, Customer Engagement, Data Management, Team-oriented, Dependable Team Player, Financial Industry, Oral and Written..., Pilot Projects, Strategy
Education
United States Military Academy at West Point 1995 — 1999
BS, Environmental Engineering & Languages
The University of Texas at San Antonio 2009 — 2011
Executive MBA, Leadership
University of Oklahoma 2002 — 2004
MA, Human Relations
Glory Global Solutions July 1998 - Present
Glory Global Solutions July 1998 - Present
Skills
New Business Development
Education
The University of Texas at Dallas 1987 — 1989
Spartan College of Aeronautics and Technology 1985 — 1987
Aircraft flight & maintenance training
Pearce high school 1981 — 1985
Glory Global Solutions February 2014 - Present
Enghouse Interactive March 2012 - February 2014
OpticsPlanet, Inc. July 2009 - March 2012
Jane Addams Hull House Association January 2009 - May 2009
Jackson Wabash July 2006 - May 2009
Leading Edge Recovery Solutions January 2008 - July 2008
Phil Stefani Signature Restaurants, Corp. June 2004 - July 2006
Los Alamos National Laboratory June 2001 - December 2001
Skills
Full-cycle Recruiting, Interviewing, Hiring, Employee Relations, Employment Law, Communication Written, Policy/Procedure..., Mediation, Report Writing, Training Assimiliation, Strategic Planning, Project Management, Form Development, Compliance, Record Maintenance, Research and Development, New Hire Orientation, New Hire Training, Benefit Administration, Compensation, Workers Compensation, Investigations, New Hire Orientations, Interviews, Recruiting, Deferred Compensation, Visas, Employment-based..., Immigration Policy, HRIS, Applicant Tracking..., Employee Training, Time Management, Management, Personnel Management, Payroll, Resume Writing, Software Documentation, Analysis, Temporary Staffing, Employee Benefits, Benefits Administration
Education
DePaul University 2003 — 2007
B.A., Psychology / Sociology
Glory Global Solutions April 2013 - Present
Glory USA July 2010 - March 2013
Glory USA January 1994 - September 2010
Block and Company 1990 - 1994
Skills
Consultative Selling, Sales Management, Banking, Account Management, New Business Development, Solution Selling, Product Management, Business Development, Sales, Sales Process, Direct Sales, Negotiation, Key Account Management, Forecasting, Team Building, Strategic Planning, Business Planning, Customer Satisfaction
Education
Eastern Michigan University 1984 — 1987
Business, Economics
Glory Global Solutions January 2012 - Present
Scentsy Wickless Candles-Independent Consultant October 2010 - Present
Talaris 2008 - 2009
DeLaRue Cash Systems Inc. August 1987 - September 2008
Skills
Troubleshooting, Training, Process Improvement, Management, Change Management, Project Management, Microsoft Excel, Operations Management, Team Leadership, Customer Service, Strategic Planning, Sales, Business Planning, Coaching, Leadership, Microsoft Office, Team Building, ISO 9000, ISO 14001, Public Speaking
Education
Madison Area Technical College 2003 — 2009
Mechanical Graphics
Waukesha County Technical College 2001 — 2002
Records Management, Computer Based Courses
Glory Global Solutions October 2005 - Present
Pentair September 2000 - October 2005
James Office Equipment 1995 - 2000
Skills
Process Improvement, Project Management, Microsoft Office, Team Leadership, Product Management, Windows, Customer Service, Team Building, Cross-functional Team..., Microsoft Excel, Microsoft Word, Strategic Planning, Analysis, Negotiation, PowerPoint, Troubleshooting, Electrical..., Remote Troubleshooting, Electronics, Account Management, Customer Satisfaction, Management, Quality Assurance, Technical Support
Education
Gateway Technical College 2011 — 2015
Associate's degree, Business Administration and Management, General
Lake County Area Vocational Center 1985 — 1987
Associate's degree, Electronic Equipment Repair
Glory Global Solutions September 2013 - Present
Miche Representative ( Personal Business) February 2012 - Present
Lifestyle staffing May 2013 - September 2013
Audbon Inn September 2012 - May 2013
InnerPeace and Joy Massage July 2012 - May 2013
Realty Executives Integrity November 2012 - March 2013
Envy Miche Handbags LLC May 2011 - April 2012
Cedar Communities/Cedar Valley Center April 2009 - March 2012
Mayville Engineering Company, Inc November 1994 - March 2011
The Gathering Place Common Ground To Grow On 2010 - 2011
Skills
Inventory Management, Customer Service, Scheduling, Customer Relations, Office Management, Data Entry, Event Management, Supervisory Skills, Event Planning, Customer Satisfaction, Administrative Support, Telephone Skills, Manufacturing, Receiving, Billing, Coordination, Purchasing, Invoicing, Administration
Education
Moraine Park Technical College 2012 — 2012
Business Careers Training 2011 2011 — 2011
Moraine Park Technical College 1983 — 1984
Bakers
Mayville High School
Diploma, general studies
Glory Global Solutions November 2009 - Present
Talaris, Inc. (formerly De La Rue Cash Systems) November 2009 - Present
TD Bank Group June 2006 - October 2009
RBC 2002 - 2007
Coast Capital Savings 1997 - 2001
Skills
Credit, Insurance, Solution Selling, Account Management, Business Development, Team Leadership, New Business Development, Banking, Change Management, Business Strategy, Strategic Planning, Team Building, Sales, Negotiation, Process Improvement, Management, Sales Process, Retail Banking, Customer Service, Leadership
Education
British Columbia Institute of Technology
Glory Global Solutions January 2010 - Present
Eli Lilly and Company January 2007 - January 2010
PulteGroup January 2002 - January 2007
Skills
Sales, Account Management, Sales Management, Business Development, Sales Process, Solution Selling, New Business Development, Sales Operations, Direct Sales, Selling, Salesforce.com, Marketing Strategy, Marketing, B2B, Strategic Partnerships, Team Building, Negotiation, Team Leadership, Management
Education
Villanova University 2013 — 2014
Mini MBA Program, Business Administration and Management, General
Penn State University 1998 — 2002
BA, Communications
Glory Global Solutions May 2005 - Present
Talaris March 2005 - Present
The Alcohol and Gaming Commission of Ontario January 2003 - June 2004
Centre for Forensic Science January 2003 - January 2004
Ontario Lottery & Gaming Corp January 1999 - January 2002
Celestica Inc January 1997 - January 1998
Skills
Troubleshooting, Electronics, Electrical..., Hardware Diagnostics, Computer Diagnostics, Electronics Repair, Depot Repair, Equipment Repair, Electro-mechanical, Preventive Maintenance, Equipment Installation, Equipment Maintenance, Equipment Testing, technicial equipment, End User Training, Service Parts, Time Management, Customer Service, Customer Support, Windows, Computer Hardware, Hardware, board level repair, Field Service, Field Training, Testing, Test Equipment, Computer Repair
Education
Humber College 1995 — 1997
Associate's degree, Electrical and Electronics Engineering, A
St. Clair College 1999 — 1999
Certificate, Slot Machine Field Service Technician, A
Glory Global Solutions November 2011 - Present
Clearcard ATM October 2010 - November 2011
IBM Canada June 1997 - March 2010
Nulogix Technical Services January 1994 - January 1997
Diebold January 1988 - January 1993
Skills
Wincor Nixdorf on..., Diebold..., NCR 56XX ATM,CDU1500, Banking, Service Delivery, business relationship, Problem Solving, Lotus Notes, Microsoft Office, Hardware, computer setup, Customer Service, Troubleshooting, Field Service, Computer Hardware
Education
Bradford College 1984 — 1986
Mechanical & Production Engineering Diploma
Wyke Manor High School 1981 — 1983
high school
Glory Global Solutions April 2013 - Present
Talaris Inc December 2010 - March 2013
Talaris Inc March 2002 - December 2010
Skills
Certified Quality..., ISO Management..., Quality System, Lean Manufacturing, Quality Assurance, Management, Six Sigma, Process Improvement, Cross-functional Team..., Continuous Improvement, Team Leadership, Project Management, Team Building
Education
Marian University 2004 — 2009
BBA, Operations Management
Madison Area Technical College 1987 — 1992
Associates, Applied Electronics
Glory Global Solutions October 2014 - Present
Time Warner Cable March 2010 - April 2014
Time Warner Cable October 2007 - March 2010
Time Warner Cable April 2002 - October 2007
Skills
Call Center, Broadband, Telecommunications, DOCSIS, Cabling, Customer Satisfaction, VoIP, Workforce Management, Telephony, Computer Network..., Troubleshooting, Wireless, Customer Experience, T1, Optical Fiber, IP, Call Centers, Customer Retention, Avaya, Managed Services, WAN, Switches, Cisco Technologies, Technical Support, Networking, Management, TCP/IP, Vendor Management, Call Center Development, Leadership, Team Leadership
Education
University of Phoenix 2003 — 2004
NA, Business Administration and Management, General
Glory Global Solutions August 2015 - Present
RanchRoyal January 2013 - Present
X + Y LLC. April 2015 - June 2015
51testing October 2014 - March 2015
The Home Depot January 2007 - July 2014
TOSHIBA AMERICA BUSINESS SOLUTIONS July 2013 - June 2014
Interactive Brokers, Fidelity, SogoTrade, Scottrade August 2007 - June 2013
Skills
Selenium WebDriver, HP QuickTest..., HP LoadRunner, HP Quality Center, Java, HTML, CMS, Windows 7, ASP.NET, Merchandise Trades, Mobile Merchandise, Analytical Skills, Mobile Testing, SaaS, Quality Assurance, Testing, Regression Testing, Manual Testing, Functional Testing, Remote Desktop, User Experience, Software Installation, ETFs, CSS
Education
Shanghai BWF 51testing 2014 — 2015
Software Engineer in Test
Coastline Community College 2013 — 2014
VMWare vSphere 5.1 Certification, Computer Service Technology
California State Polytechnic University-Pomona 2008 — 2012
BS, Business Administration: Computer Information Systems
Santiago Canyon College 2004 — 2008
AA, General Education
Lightwell Inc. (formerly Oxford Consulting Group) June 2013 - Present
Glory Global Solutions June 2009 - May 2013
Wincor Nixdorf September 2005 - May 2009
CBC Companies May 2002 - September 2005
SingleSourceIT.com 2000 - 2002
IBM - Sterling Commerce 1995 - 2000
Skills
Product Management, Process Improvement, Cross-functional Team..., Channel, Team Leadership, Account Management, Solution Selling, Sales Management, Strategic Planning, Operations Management, Business Development, New Business Development, Business Analysis, SaaS, Banking, Contract Negotiation, Strategic Partnerships, Strategy, Vendor Management, Salesforce.com, Sales Operations, Direct Sales, Selling, Sales Process, Networking, Product Marketing, Management, Sales, CRM, Leadership, B2B, Executive Management, Enterprise Software, Team Building, P&L Management, Forecasting
Education
Capital University 1989 — 1993
Bachelor of Business Administration (B.B.A.), Finance
Glory Global Solutions March 2014 - Present
Dyson December 2011 - March 2014
GE Capital September 2010 - December 2011
Mayer Brown LLP September 2004 - March 2009
Burson-Marsteller November 1999 - September 2001
Illinois Department of Commerce and Economic Opportunity December 1998 - November 1999
Skills
Mergers & Acquisitions, Corporate Law, Contract Negotiation, Finance, Leadership, Joint Ventures, Outsourcing, Intellectual Property, Insurance, Licensing, Corporate Governance, Financial Reporting
Education
Northwestern University School of Law 2001 — 2004
Juris Dcctor, Law
University of Illinois at Urbana-Champaign 1993 — 1997
Bachelor of Science, Biology
Glory Global Solutions January 2000 - Present
Harland Clarke June 1987 - December 1999
Education
The University of Texas at Austin 1984 — 1987
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services
Glory Global Solutions May 2011 - Present
Cintas June 2000 - May 2011
Education
Fox College Inc 1998 — 2000
Adminstrative Assistant Certification
Glory Global Solutions September 2013 - Present
Pereles Bros Inc December 2003 - September 2013
Skills
Plastics, Injection Molding, Extrusion, Polymers, Molding, Purchasing, Thermoplastics, Blow Molding, Resin, Materials, Additives, Manufacturing
Education
Lakeland College
BA, Business Administration/Marketing/Economics
Glory Global Solutions June 2014 - Present
Zodiac Aerospace Services March 2012 - June 2014
Zodiac Aerospace Services Americas February 2009 - February 2012
Radyne February 2008 - July 2008
Skills
Troubleshooting Hardware, Electrical Engineering, Test Design, On-site Support, Technical Training, ARINC 429, Express PCB, Express SCH, Visual Basic, Assembly Language, Actuators, Electrical Distribution, Electrical Design, Electrical Diagnosis, Multisim, Prototype, Breadboard, Power Distribution, Troubleshooting, Engineering, Software Documentation, Aerospace, Electricians, Maintenance & Repair, Systems Engineering, Aeronautics, Engineering Management, Help Desk Support, Aviation, Aircraft, Avionics, Continuous Improvement, Testing
Education
Michigan Technological University 2003 — 2007
B.S., Electrical Engineering Technology
Glory Global Solutions October 2010 - Present
Glory Ltd. July 2001 - August 2009
Skills
Retail, Banking, Product Management, Account Management, Sales Management, Business Strategy, Competitive Analysis, Retail Sales, Project Management, Sales Process, Strategy
Education
Kwantlen University College 2009 — 2010
Kanagawa University 2006 — 2010
Manage, International Business Administration and Management, General
Glory Global Solutions 2000 - Present
Glory Global Solutions 1997 - 2000
Carolina Furniture Warehouse 1996 - 1996
The Furniture King 1979 - 1996
Skills
AS-400, Microsoft Office, Great Plains Software, Vertex, Project Management, Accounts Payable, Accounts Receivable, Account Management, Data Analysis, ADP Payroll, Collections, Customer Support, Tax Returns, Human Resources
Education
Rutgers, The State University of New Jersey-Newark
Certification - Computer Applications
University of Puerto Rico-Bayamon
Business Administration and Management, General
Glory Global Solutions March 2004 - October 2013
Glory USA, Inc. May 1999 - March 2004
Compunet Consulting Group, Inc. March 1998 - April 1999
Equitrarac Corporation January 1997 - January 1998
Geac Computers, Inc. November 1992 - January 1997
Skills
Operating Systems, XP, Hardware, Troubleshooting, Technical Support, Windows, Access, Networking, Testing, Windows XP, Call Centers, Computer Hardware, Integration
Education
Irvine Valley College 2009 — 2010
A+ CERTIFICATION
Los Angeles Valley College 1972 — 1974
AA Degree in Electronics Technology
Glory Global Solutions National Account ManagerGlory Global SolutionsJune 1984 - Present
Glory Global Solutions June 1984 - Present
De La Rue 2001 - 2008
Pitney Bowes June 1981 - June 1984
Guelph Correctional Ctr-Metro West June 1975 - December 1980
Skills
Negotiation, Sales Management, Business Development, New Business Development, International Sales, Windows, Strategic Planning, Product Development, Managed Services, Business Strategy
Education
Fleming College 1970 — 1973
Law and Security Administrations, Adult and Juvenile Corrections
CAMPBELLFORD DISTRICT HIGH SCHOOL 1965 — 1970
Glory Global Solutions August 2008 - Present
US Navy December 2000 - August 2008
Skills
Troubleshooting, Project Management, Team Leadership, Technical Support, Windows, Computer Hardware, Leadership, Testing, Electronics, Software Installation, Hardware, Military, Security Clearance, Military Experience, Maintenance, Windows XP, Hardware Installation, DoD
Education
DeVry University 2013 — 2015
BS Communication and Network Management, 3.75
DeVry University 2006 — 2008
BS Technical Managenet, Project Management, 3.87
Glory Global Solutions September 1994 - Present
Skills
Hands-on Problem Solver, Employee Training, Troubleshooting, Customer Experience
Education
DeVry University 1986 — 1989
Electonics Technician, Electrical, Electronic and Communications Engineering Technology/Technician, 3.15
Glory Global Solutions February 2015 - Present
Medtronic November 2010 - October 2011
Skills
C, C++, Java, Python, Mathematical Modeling, Numerical Analysis, Linux, Hadoop
Education
The University of Chicago 2014 — 2015
Master of Science (MS), Computer Science
Georgia Institute of Technology 2012 — 2013
Master of Science (MS), Physics
University of Southern California 2007 — 2010
Bachelor of Science (BS), Physics, Mathematics
Glory Global Solutions November 2010 - Present
Sprint June 2009 - June 2010
Ricoh October 1995 - October 2008
Skills
Troubleshooting, Hardware, Computer Hardware, Active Directory, Software Installation, Technical Support, Windows, Integration, Laptops, Telecommunications, Process Improvement, Team Leadership, Microsoft Exchange
Education
Inter-American University of Puerto Rico-Metropolitan Campus 2009 — 2014
Bachelor of Business Administration (B.B.A.), Business Admministration concentration on Finance
EDP College of Puerto Rico Inc-San Juan 1994 — 1996
Associate's degree, Electrical and Electronics Engineering
Glory Global Solutions 2007 - 2014
Compurter Sciences Corporation October 2002 - May 2007
banctec September 1988 - May 2002
Education
DeVry University 1988 — 1990
Associate's degree, electronics
Glory Global Solutions February 2004 - Present
Atronic Systems January 2003 - January 2003
L-3 Integrated Systems Group January 2000 - January 2003
US Navy December 1995 - December 1999
Skills
Aviation Electronics, Military Aviation, Desktop Application..., Network Administration, Hardware Installation, Cash Handling Experience, Hardware Support, IT Hardware Support, Hardware Diagnostics, Customer Support, Customer Satisfaction, Customer Product..., Inventory Management, Electronics Repair, Electro-mechanical, Electrical..., Electro-mechanical..., Wiring, Voltage, Defensive Driving, Industrial Safety, Firefighting, Adult CPR, Publications, Software Installation, Locksmithing, Employee Training, Time Management, Territory Account..., International Travel, International Work, Security Clearance, Microsoft Office, DOS, Basics of Unix, Computer Hardware, Photoshop, Computer Games, Computer Repair, Computer Building, Sea Kayaking, Bass Fishing, Fishing, firmware, Project Coordination, Symitar, Navy, Power Supplies, Electrical Safety, Customer Experience
Education
Mclennan Community College 2000 — 2003
Network and System Administration/Administrator
United States Navy 1995 — 1995
Aviation Electronics
Temple High School
High School