Golden Rule Insurance
Golden Rule Insurance Company is a UnitedHealthcare company based in Indianapolis, Indiana, U.S.A., and has offered insurance to individuals and families for more than 60 years. Customer service: 1 (800) 657-8205 Headquarters: Indianapolis, IN CEO: Richard A. Collins (Aug 8, 2005–) Founder: J. Patrick Rooney Founded: 1940 Parent organizations: UnitedHealth Group, Golden Rule Financial Corp
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Golden Rule Insurance Employees
UnitedHealth Group August 2012 - June 2014
Golden Rule Insurance October 1992 - August 2012
American Medical Security 1997 - 2011
Webster Clinic October 1989 - October 1992
Skills
Blogging, Newsletters, Internal Communications, Publishing, Leadership, Project Management, PowerPoint, Strategic Planning, Teaching, Insurance, Customer Service, Process Improvement, Health Insurance, Team Building, Business Analysis, Management, HIPAA
Education
Northeast Wisconsin Technical College 1991 — 1992
UnitedHealth Group October 2012 - Present
UnitedHealth Group April 2014 - December 2014
Golden Rule Insurance June 2009 - October 2012
Champion Laboratories November 2004 - February 2009
North American Lighting November 2003 - November 2004
Skills
Analysis, Process Improvement, Lean Manufacturing, Business Process Mapping, Six Sigma, Auditing, Root Cause Analysis, Statistical Data..., Data Analysis, Kanban, Cost Justification..., Visio, Health Insurance, Value Stream Mapping, IT Resource planning, Microsoft Project, Accounting, Software Documentation, Business Process...
Education
University of Illinois at Urbana-Champaign 2001 — 2003
Bachelors, Industrial Engineering
Olney Central College 1999 — 2001
Pre Engineering prep, Pre-Engineering
Indiana Health Information Exchange June 2014 - Present
Thrive HDS April 2014 - June 2014
St. Vincent Health October 2013 - April 2014
Kohl's Department Stores October 2010 - November 2013
Indiana Health Information Exchange February 2013 - May 2013
Rehabilitation Hospital of Indiana August 2012 - December 2012
Community Health Network May 2012 - September 2012
Medical Savings Insurance Company June 2002 - April 2010
Golden Rule Insurance May 1988 - May 2002
The Center for Hip and Knee Surgery May 1986 - May 1988
Skills
HIPAA, Microsoft Office, Healthcare Management, EHR, Healthcare Information..., Healthcare, Medical Billing, Health Insurance, Data Entry, Medical Records, Medical Terminology, Medical Coding, EMR, Health Information...
Education
Ivy Tech Community College 2011 — 2013
Associate of Science (A.S.), Health Information/Medical Records Technology/Technician, 3.914 GPA
University of Evansville 1975 — 1977
Associate of Science (A.S.), Physical Therapy Assistant
Golden Rule Insurance October 2005 - Present
Toyota October 1999 - October 2005
Skills
Performance Management, Leadership Development, Health Insurance, Training & Development, Recruiting, Employee Benefits, Process Improvement, Operations Management, Training, Employee Training, Employee Relations, Coaching, Call Centers, Vendor Management, Insurance, Human Resources, Customer Service
Education
Oakland City University 2001 — 2003
Master's degree, Business Administration and Management, General
Oakland City University 2000 — 2003
Bachelor of Applied Science (B.A.Sc.), Human Resources Management/Personnel Administration, General
ASQ July 2013 - Present
FEI Behavioral Health December 2012 - July 2013
MSB 2006 - 2012
MSB 2000 - 2006
MSB 1999 - 2000
MSB 1997 - 1999
GRE Insurance 1996 - 1997
Badger Mutual Insurance Company 1994 - 1996
Golden Rule Insurance 1991 - 1994
Skills
Sales Management, Direct Sales, Staff Development, Staff Training, Staff Mentoring, Sales Recruitment, High Impact Sales..., Customer Retention, Contract Negotiation, Strategic Partnerships, Problem Solving, Decision Making, Property & Casualty..., Software Sales, Solution Selling, Microsoft Office, B2B Sales, Customer Service, Relationship Management, Miller-Heiman Strategic..., Technical Support, Help Desk Support, Renewal Retention, Instructor-led Training, Strategic Negotiations, Information Technology, Sales Presentations, B2B, Sales Growth, Technology Solutions, Sales&Marketing, Sales Operations, Management, Product Management, Account Management, Software Industry, Strategy, Business Development, New Business Development, Sales, Strategic Planning, Marketing, Business Strategy, Sales Process, Insurance, Salesforce.com, Analysis, Networking, Customer Satisfaction, Process Improvement
Education
Montana State University-Bozeman
Bachelor of Science, Home Economics - Consumer Business
Coleman High School
Discount Tire Company July 2013 - May 2014
ABC Fine Wine and Spirits March 2013 - June 2013
BCBSNC October 2012 - March 2013
Topeka School System February 2012 - August 2012
Franklin Templeton Investments March 2011 - October 2011
Golden Rule Insurance December 2009 - March 2011
Harley-Davidson June 2009 - November 2009
DeVry University April 2008 - June 2009
I. Levy & Associates November 2006 - March 2008
Save-A-Lot January 2006 - September 2006
Skills
COBOL, Software Development, Analysis, Programming, Data Analysis, Microsoft Office, Problem Solving, Excel, Team Leadership, Customer Service, SDLC, SharePoint, Microsoft Excel, Project Management, Program Management, Troubleshooting, Leadership, Management, IBM iSeries, Software Documentation, Business Analysis, CICS, Vendor Management, Requirements Analysis, Business Intelligence, Mainframe, Information Technology, Requirements Gathering, SQL, IBM AS/400, Software Project..., IT Management, DB2, Integration
Education
Missouri State University 1980 — 1982
2 Years, General Business
Missouri State University 1976 — 1977
Golden Rule Insurance April 2000 - Present
Golden Rule Insurance May 1994 - April 2000
American Medical Security 1989 - 1994
Skills
Underwriting, Auditing, Health Insurance, Analysis, Process Improvement, Microsoft Excel, Microsoft Word, Quality Assurance, Risk Assessment, Training, Customer Service, Commercial Insurance, Access
Education
Northeast Wisconsin Technical College
OneAmerica January 2006 - Present
Golden Rule Insurance September 1989 - January 2006
PwC August 1986 - August 1989
Skills
Asset-based long-term..., Sales Organization..., Account Management, Insurance, Series 7, Series 24, CLU, ChFC, Financial Services, Series 6, Sales, Wealth Management
Education
University of Dayton 1982 — 1986
BS, Business Administration
OneAmerica Financial Partners, Inc 2005 - Present
IndySHRM 2000 - Present
Golden Rule Insurance 2000 - 2005
Purdue University 1995 - 2000
Skills
Employee Relations, Performance Management, HRIS, Human Resources, Team Building, Organizational..., FMLA, Recruiting, Employee Engagement, Onboarding, Benefits Administration, Employee Benefits, Coaching, Deferred Compensation
Education
Troy State University
Bachelor of Science, Psychology
South Bend Orthopaedic Associates May 2010 - Present
The Centre, P.C. June 2008 - May 2010
Markley Enterprise August 2002 - April 2008
Villing & Company December 1999 - May 2002
Printing Partners June 1997 - December 1999
Golden Rule Insurance March 1995 - June 1997
Skills
Marketing Management, Graphic Design, Project Coordination, Marketing Communications, Healthcare Marketing, Public Relations, Marketing, Marketing Strategy, Integrated Marketing, Healthcare, Advertising, Press Releases, Social Media Marketing, Email Marketing, Media Relations, Corporate Communications, Creative Direction, Social Media, Market Planning, Strategy, Website Development
Education
Purdue University 1986 — 1990
BA, Advertising and Psychology
Arthur J. Gallagher & Co. May 2002 - Present
Louisiana Companies April 1997 - May 2002
Gulf South Health Plans January 1992 - April 1997
Golden Rule Insurance January 1987 - January 1992
Skills
Change Management, Strategic Consulting, Employee Benefits, Healthcare Compliance, Leadership, Life Insurance, Insurance, Health Insurance, Underwriting, Strategic Planning, Brokers, HR Consulting, Healthcare Analytics, Health Savings Accounts, Disability Insurance, Executive Benefit..., Voluntary Employee..., Online Enrollment
Education
Louisiana State University, Paul M. Hebert Law Center 1986 — 1987
Louisiana State University 1982 — 1986
B. A., Political Science, Business Administration
Henard LLC January 2009 - Present
The Indy Podcast dot com with Scott Long October 2014 - Present
ROTOscouting.com August 2014 - Present
The Fantasy Alarm October 2013 - February 2014
Safeco Insurance November 2010 - February 2013
Baseball Daily Digest Radio January 2009 - June 2012
Baseball Prospectus Radio January 2009 - June 2010
Kayak Pools January 2004 - August 2009
Golden Rule Insurance April 2007 - March 2009
UnitedHealthcare August 2006 - March 2009
Skills
Editing Software, Social Media, Editing, Blogging, Customer Service, Social Media Marketing, Microsoft Office, Research, Microsoft Excel, Microsoft Word, Social Networking, Marketing, Public Speaking, Public Relations, Copywriting, Sports, PowerPoint, Event Planning, Data Analysis, Outlook, WordPress, Sports Writing, Nonprofits, Advertising, Facebook, Marketing Strategy, Leadership, Podcasting, Journalism, Radio, Interviews, Press Releases, Marketing Communications, Copy Editing, Coaching, Sales, Creative Writing, Photography, Sports Marketing, Media Relations, New Media, Baseball, Web Content, Play-by-play, Radio Broadcasting, Digital Media, Fantasy Baseball, Broadcast, Event Management
Education
Purdue University Calumet 1994 — 1999
Lake Central High School 1990 — 1994
Lake Central High School
Lee County School District July 2010 - Present
Lee County Schools August 1994 - August 2010
Style Children Language Center June 1991 - December 1991
Golden Rule Insurance April 1990 - June 1991
Skills
Classroom Management, Teaching, Literacy, Elementary Education, Differentiated..., Classroom, Time Management, Lesson Planning, Instructional Design, Tutoring, Special Education, ESL, Instructional Technology, Language Arts, Teacher Training, Curriculum Development
Education
University of South Florida 1993 — 1994
BA, Education
Purdue University 1985 — 1989
BA, Communications
Kokomo High School 1981 — 1985
Speedway LLC March 2014 - Present
Golden Rule Insurance March 2008 - March 2013
Skills
Cold Calling, Account Management, Sales, Health Insurance, Direct Sales, Sales Management, Insurance, Sales Process, Salesforce.com, Customer Retention, Marketing, Sales Operations, Employee Benefits, Selling, Customer Service, Recruiting
Education
Indiana Wesleyan University 2004 — 2008
Bachelor of Applied Science (B.A.Sc.), Marketing
The Guardian Life Insurance Company of America July 2013 - Present
Prudential Insurance January 2012 - July 2013
Prudential Insurance Company of America 2006 - December 2011
Hartford Life January 1999 - July 2006
Golden Rule Insurance 1987 - 1998
Skills
Insurance, Sales Management, Customer Relations, Account Management, Customer Service, Dentistry, Disability Insurance
Education
Texas A&M University 1983 — 1987
Bachelor of Science, Finance
Renaissance Dental April 2007 - Present
CoreSource, Inc. August 1994 - May 1996
Claims Resource Group September 1989 - July 1993
Golden Rule Insurance June 1987 - April 1989
Skills
Call Centers, Customer Service, Project Management, Dental Insurance, HIPAA, Employee Training, Process Improvement, Billing Systems, Enrollment Management, Health Insurance, Leadership, Team Building, Training, Insurance
Education
University of Indianapolis 1985 — 1987
Associate's degree, Banking and Finance
Danville Community High School 1981 — 1985
High School Diploma
ICF International March 2010 - Present
AMS/CGI 1995 - 2009
Indainapolis Life Insurance Co May 1990 - August 1991
Golden Rule Insurance May 1986 - May 1990
Education
University of Tennessee-Knoxville 1967 — 1968
M.A., Speech & Theater
Middle Tennessee State University 1964 — 1966
B.S., English / Speech & Theater
Harding College
Medical Billing Associates January 2006 - Present
Evansville Primary Care July 2001 - November 2005
Deaconess Health System February 2000 - July 2001
Dr. Michael Sontz October 1994 - September 1999
Eye Group Evansville Indiana January 1991 - 1994
Golden Rule Insurance 1982 - 1986
Skills
Healthcare, Medical Records, Medical Terminology, Medical Transcription, Administrative..., Multi-line Phone, Filing, Records Management, Appointment Scheduling, ICD-9-CM, Medicine, Revenue Cycle
Education
Southern Illinois University, Carbondale 1987 — 1989
AAS, Office Systems and Specialties with a Medical Option
Southern Illinois University, Carbondale 1987 — 1989
Associate of Applied Science, Office Systems and Specialties with Medical Option, 3.75/4.0
GADA Insurance Services August 2006 - Present
Zurich Insurance October 1993 - May 2006
Golden Rule Insurance October 1989 - October 1993
Skills
Reinsurance, Employee Benefits, Property & Casualty..., Commercial Insurance, Underwriting, Insurance, Workers Compensation, Casualty, General Insurance, Brokers, Captives, Claims Management, Legal Liability, Liability, Sales, Sales Management, Life Insurance, Professional Liability, Health Insurance, Process Improvement, Commercial Lines, Customer Satisfaction, Management, Claim, Litigation Management, Disability Insurance, Umbrella Insurance, Term Life Insurance, Insurance Brokerage, Inland Marine, Marine Insurance, Excess, Employment Practices..., Fixed Annuities, Liability Analysis, Universal Life, Long-term Care, Surety Bonds, Long Term Care Insurance, Insurance Law, Subrogation, Claim Investigation, Property Damage, Casualty Insurance
Education
University of Missouri-Columbia 1982 — 1986
BS
Apex Benefits Group, Inc. 2010 - Present
Avisent 2002 - July 2010
Big Ballroom Bash March 1996 - September 2009
Golden Rule Insurance January 1986 - January 2002
Skills
Leadership, Management, Human Resources, Strategic Planning, Benefits Administration, Business Planning, Marketing, Mergers & Acquisitions, Fundraising, Customer Service, Negotiation, Underwriting, Time Management
Education
University of Indianapolis 1974 — 1978
BA, Mathematic and Chemistry
Caleres June 2013 - Present
99.1 Joy FM Radio May 2011 - Present
Brown Shoe Company May 2010 - June 2013
Liberty Mutual August 2005 - May 2008
Liberty Mutual Insurance February 2004 - August 2005
Brokers Insurance Corporation December 1990 - July 2003
Weiss Airport June 1989 - November 1990
Phoenix Mutual Insurance Company June 1987 - June 1989
Golden Rule Insurance Company May 1985 - June 1987
Golden Rule Insurance 1984 - 1987
Skills
Customer Service, Insurance, Administrative Support, Telephone Skills, Front Office, Access, Word, Excel, Outlook, PowerPoint, Data Entry, Customer Relations, Problem Solving, Documentation, Teamwork, Customer Satisfaction, Administration, Scheduling, Administrative..., Microsoft Word
Education
Broadcast Center 1979 — 1980
Associates, Broadcasting, Commercial Production
St. Louis Community College 1978 — 1979
Associates, Communications
Circle Consulting Group March 2006 - Present
Circle Consulting group February 2006 - Present
Conoco Phillips Company September 2006 - March 2015
Elinvar 2009 - 2010
IPAS 2007 - 2009
The WorkGroup Consultants July 1995 - March 2006
Golden Rule Insurance 2000 - 2006
The WorkGroup Consultants 1995 - 2006
Sara Lee 1994 - 2005
Skills
Executive Coaching, Leadership Development, Team Building, Change Management, Succession Planning, Coaching, Organizational..., Talent Management, Employee Engagement, Management Consulting, MBTI, Culture Change, Change Leadership, Strategic Planning, Employee Relations, Organizational..., Organizational Change, Management Development, Emotional Intelligence, Performance Management, 360 Feedback, Personal Development, Conflict Resolution, Onboarding, Conflict Management, Executive Development, Problem Solving, Mergers, Non-profits, Human Resources, Staff Development, Workshop Facilitation, Management
Education
The Ohio State University 1981 — 1985
Ph.D., Psychology
Defender Direct VP Investor Relations / TreasurerCNO Financial GroupJanuary 2008 - August 2012
Irwin Union Bank December 2004 - June 2006
Golden Rule Insurance July 1997 - December 2004
Anthem November 1992 - July 1997
Conseco, Inc. October 1990 - November 1992
PWC 1987 - 1988
Skills
Financial Reporting, Financial Analysis, Accounting, Insurance, Sarbanes-Oxley Act, Internal Controls, Risk Management, Auditing, Forecasting, Financial Modeling, Strategic Financial..., Managerial Finance, Due Diligence, Banking, Budgets, SEC filings, CPA, Sarbanes-Oxley, Cash Management
Education
Indiana University-Purdue University at Indianapolis 1981 — 1985
Bachelor of Science (B.S.), Accounting
Golden Rule Insurance March 2011 - Present
Securian Financial Group May 2006 - March 2010
OneAmerica January 1987 - April 2006
Skills
Actuarial Science
Education
Purdue University
BS, Mathematics, Actuarial Option
Market Strategy Group July 2010 - Present
Satori July 1998 - Present
North Park University April 2004 - June 2010
Golden Rule Insurance January 1995 - April 2004
University of Chicago 1982 - 1995
Skills
Strategic Planning..., Coaching, Action Learning, Creative Problem Solving, New Product Ideation, Project Execution, Project Coaching, Project Management, Strategic Planning, Product Development, Workshop Facilitation, Marketing Strategy, Strategic Consulting, Strategy, Business Strategy, Analysis, Analytics, Awesomeness, Budgets, Business Analysis, Business Development, Business Planning, Business Process..., Change Management, Community Outreach, Competitive Analysis, Consulting, Creative Direction, Cross-functional Team..., Data Analysis, E-commerce, Entrepreneurship, Executive Coaching, Leadership, Leadership Development, Mentoring, Problem Solving, Project Planning, Start-ups, Strategic Leadership, Team Building, Team Leadership, Team Management, Marketing
Education
The University of Chicago - Booth School of Business 1980 — 1982
MBA, General Management
North Park University 1966 — 1970
BA, Physical Education and Psychology
North American Life Plans October 2013 - Present
United Insurance Group, Inc January 2009 - July 2013
Aetna September 2005 - December 2008
Transamerica July 2000 - August 2005
Conseco January 1999 - June 2000
Golden Rule Insurance June 1990 - December 1998
Skills
Insurance, Health Insurance, Fixed Annuities, Medicare, Long-term Care, Life Insurance, Managed Care, Team Building, Term Life Insurance, Leadership, Healthcare, Sales, Retirement
Education
Texas A&M University 1984 — 1988
BBA, Finance
The University of Texas
MBA, Business
Alcorn Industrial PresidentAlcorn Industrial, Inc.September 1997 - Present
Golden Rule Insurance January 1992 - July 1997
Skills
Manufacturing, Strategic Planning, Product Development, New Business Development, Sales Management, Negotiation, Team Building, Engineering, Business Strategy, Contract Negotiation, Lean Manufacturing, Marketing Strategy, Project Management, Operations Management, Continuous Improvement, Business Planning, Cross-functional Team..., Supply Chain Management, Logistics, Industrial Engineering, Maintenance & Repair, Purchasing, Six Sigma, Pneumatics, Pricing, Automotive, Supply Chain, Product Management
Education
Indiana University-Purdue University at Indianapolis 1990 — 1992
Zionsville 1978 — 1990
Scott & White Health Plan July 2015 - Present
UnitedHealthcare August 2012 - April 2015
Texas Department of Insurance February 2009 - August 2012
Baldwin and Lyons / Protective Insurance August 2004 - June 2008
Golden Rule Insurance January 1995 - August 2004
Skills
Workers Compensation, Health Insurance, Data Analysis, Healthcare, Process Improvement, Insurance, Policy, Program Management, Business Analysis, Microsoft Excel, Project Management, Strategic Planning, Employee Benefits, Claim, Risk Management, Training, Sales
Education
San Diego State University-California State University
Business Administration and Management, General
LegalShield July 2010 - Present
Golden Rule Insurance October 2009 - Present
Progressive Insurance July 2009 - Present
hanola 2011 - 2012
Skills
Public Speaking, Proposal Writing, Mathematics, Negotiation, Mediation, Strategic Consulting, Underwriting, Social Networking, Computer Proficiency, Network Administration, Customer Service, Marketing
Education
Louisiana State University 2005 — 2009
Bachelor of Science in Finance, with focus in Accounting -
Louisiana State
Golden Rule Insurance August 1986 - Present
Skills
SQL, Visual Basic, ERP, SDLC, Process Improvement, COBOL, Software Design, Business Intelligence, Software Development, Customer Service, Business Analysis, Project Management, Java, Enterprise Software, Web Development, Project Delivery, Systems Analysis, Problem Analysis, System Design, Software Architectural..., Oracle, Infrastructure...
Education
Purdue University 1984 — 1986
BS, Engineering and Technology
Brebeuff
Knightsbridge Advisers February 2013 - Present
Knightsbridge Advisers March 1995 - 2013
Tulsa Community College 1993 - 1995
Golden Rule Insurance 1990 - 1992
Marketrac Investment Services 1987 - 1989
Skills
Investment Selection, Investment Management, Financial Modeling, Research, Due Diligence, Venture Capital, IPO, Portfolio Management
Education
University of Nebraska-Lincoln
BS & MBA, Business Administration
Chop Suey Entertainment, LLC November 2006 - Present
Allstate Insurance June 2007 - Present
Tarik Joyner March 2001 - Present
Anthem March 2009 - Present
Golden Rule Insurance July 2011 - Present
State Farm Insurance November 2000 - May 2007
Skills
Property & Casualty..., Insurance, Home, Renters, Auto, Health Insurance, Film, Screenwriting, Short Films, Music Videos, Umbrella, Video Editing, Digital Photography, Event Photography, Notary Public, Leadership, Management, Umbrella Insurance, Film Production, Entertainment, Social Networking, Selling, Small Business, General Insurance, Public Speaking, Social Media, Editing, Video Production, Training, New Media, Marketing, Blogging, Team Building, Outlook, Marketing Communications, Entrepreneurship, Sales
Education
Old Dominion University 1993 — 1998
BS, Communications
Events Marketing January 2009 - Present
Total Meeting Planning Network July 2003 - July 2008
ICR Services 2001 - 2003
Conlin Meeting Management 1999 - 2001
Golden Rule Insurance 1987 - 1994
Skills
Food & Beverage, Contract Negotiation, Event Onsite Staff..., Marketing Event Planning, Tradeshow Design &..., Sponsorship Sales, Strategic Space Design, Management, Event Management, Onsite, Budgets, Marketing, Strategy, Program Management, Event Planning, Trade Shows, Corporate Events
Education
Purdue University 1982 — 1987
Communications & Marketing
International Medical Group February 2004 - January 2015
American Medical Security July 1998 - February 2004
AgriBusiness Group July 1997 - August 1998
Golden Rule Insurance April 1991 - July 1997
Skills
Small Business, Strategic Planning, Sales, Health Insurance, Employee Benefits, Sales Management, Insurance, Account Management, Management, Team Building, New Business Development, Life Insurance, Leadership, Marketing, Disability Insurance, Coaching, Marketing Strategy, Long-term Care
Education
Purdue University 1979 — 1983
Bachelors, Psychology
Center Grove High School 1975 — 1979
HIgh School Diploma, College Preparatory
Anthem June 2013 - Present
Anthem Blue Cross and Blue Shield February 2010 - Present
Healthx May 2008 - February 2010
UnitedHealthcare January 2001 - May 2006
Golden Rule Insurance January 1998 - January 2001
Golden Rule Insurance September 1993 - January 1998
Skills
Sales, Call Center, Performance Improvement, Health Insurance, Insurance, Healthcare, Process Improvement, Strategic Planning, Account Management, Employee Benefits, Vendor Management, Sales Management, Managed Care, HIPAA, Medicare, Team Building, Leadership, Strategy, Training, Management, Call Centers, Marketing, Marketing Strategy, Lead Generation, Sales Operations, Selling, Direct Sales, Recruiting, Coaching, Executive Management, Health Savings Accounts, Solution Selling
Education
The American College 1996 — 2003
CLU, ChFC, RHU
Purdue University 1989 — 1993
BS, Financial Planning and Counseling
Normal Community High School 1985 — 1989
Assurant, Inc. May 2013 - Present
Allianz September 2010 - May 2013
ING February 2004 - September 2010
Conseco June 1999 - February 2004
Golden Rule Insurance June 1996 - June 1999
Sharps & Associates 1991 - 1996
Skills
Insurance, Litigation Management, Employee Benefits, ERISA, Risk Management, Corporate Law, Litigation, Licensing, Fixed Annuities, Corporations, Underwriting, Life Insurance, Strategy, Insurance Law, Claim, Financial Risk, Reinsurance, Due Diligence, Health Insurance, Class Actions, Corporate Governance, Long-term Care, Securities, Privacy Law, Life and Health..., Regulatory and..., General Corporate, Contracts, Distribution, Marketing, Start-ups, Resource Management, Product Development, Strategic Planning, Collections, Team Building, Entrepreneurship, Commercial Transactions
Education
The John Marshall Law School 1989 — 1992
JD, Law
University of South Florida 1984 — 1987
Bachelor of Arts (B.A.), criminal justice
CNO Financial Group Senior Customer AssociateThompson Consumer ElectronicsSeptember 1996 - October 1999
Golden Rule Insurance August 1992 - September 1996
Skills
Vendor Management, Process Improvement, Insurance, Business Process..., SharePoint, Analysis, Call Centers, Change Management, Requirements Gathering, Project Management, Business Requirements, Cross-functional Team...
Education
ITT Technical Institute-Indianapolis 1993 — 1996
: Associate Degree of Applied Science, Electronic Engineering
Pike High School 1989 — 1993
St. Vincent Health July 1999 - Present
Golden Rule Insurance July 1995 - July 1999
Skills
Process Improvement, Customer Service, Data Entry, Quality Assurance, Troubleshooting, Microsoft Office, Management, Microsoft Word, Change Management, Healthcare
Education
University of Evansville 1984 — 1988
BS, Para Leagal
Castle High School 1980 — 1984
Angelika Taylor Interiors November 2012 - Present
Natty Flats LLC January 2006 - November 2012
Golden Rule Insurance May 1994 - March 1998
Edward Rose Of Indiana January 1991 - May 1994
Skills
Sales, Interior Design, Space Planning, Long-term Customer..., Custom Interiors, Window Treatments, custom bedding, Color Schemes, Residential Design, Bathroom Remodeling, Kitchen & Bath Design, Kitchen Remodeling, Kids Rooms, Home Offices, Nurseries, Outdoor Spaces, Sales Presentations, Organizational Design, paint section, Creative Solutions, Interpersonal..., Performance Motivation, Client Relations, Hardware Installation, Faux Finish, Public Speaking, Personal Shopping, Accessorizing, Vacation Homes, Time Management, Tennis, Vegetarian Cooking, Volunteering, Fundraising, Board of Directors, Project Planning, Project Management, Team Leadership, Social Skills, Budget Management, PTLLS, Lighting, Fixtures, Customer Service, Leadership, Marketing
Education
Kent State University 1989 — 1990
Interior Design
Worthington High School 1987 — 1989
High School
Sprayberry High School 1986 — 1987
Miller & Newberg, Inc. November 2014 - Present
Actuarial Resources Corporation July 2010 - October 2014
RBC Insurance April 2007 - July 2010
OneAmerica Financial Partners Inc. December 2005 - March 2007
Golden Rule Insurance September 2003 - December 2005
Skills
ALM, Prophet, Actuarial Science, Reinsurance, Life Insurance, Actuarial Consulting, Economic Capital, Actuaries, Enterprise Risk..., Insurance, Underwriting
Education
Missouri Western State University 1999 — 2003
Bachelor of Science (B.S.), Mathematics and Computer Science
Innovative Integration July 2014 - Present
Health Care Excel December 2013 - June 2014
Indiana Blood Center December 2012 - November 2013
Sarcom May 2002 - December 2012
Golden Rule Insurance May 2001 - May 2002
The Braun Corporation August 1998 - May 2001
Hauser Computers, Inc. 1994 - 1998
Roeing Corporation February 1993 - June 1994
Plymouth Tube Company August 1983 - February 1993
Skills
Cisco Technologies, Servers, Checkpoint, Security, Citrix, VMware, F5 BigIP, Barracuda Spam Firewall, Data Center, Riverbed, Virtualization, Disaster Recovery, Windows Server, Active Directory, Storage Area Networks, DNS, ITIL, Troubleshooting, Microsoft Exchange, DHCP, Operating Systems, XP, Network Administration, TCP/IP, Hardware, Computer Hardware, Network Security, Switches, VPN, Windows 7, vSphere, VMware ESX, Microsoft Certified..., Firewalls, System Deployment, Networking, Information Technology, VMware Infrastructure, SAN, Network Architecture, Group Policy, Storage, Cisco IOS, Server Architecture, Wireless Networking, WAN, Routers, CCNA, HP, Blackberry Enterprise...
Education
Indiana Wesleyan University 2003 — 2005
BS, Computer Science
Ivy Tech Community College 1982 — 1985
AS, Computer Programming
Williams-Sonoma, Inc. April 2009 - Present
Ultimo Software Solutions Inc October 2005 - January 2013
Vale Inco January 2009 - April 2009
Armstrong World Industries June 2008 - December 2008
Golden Rule Insurance December 2007 - March 2008
AT&T Mobility March 2006 - December 2007
T-Mobile December 2005 - March 2006
Cymbal Corporation September 2004 - October 2005
Visage Mobile April 2004 - October 2005
Hutchison 3G February 2002 - April 2004
Skills
Technical Architecture, Solution Architecture, SOA, EAI, Middleware, ESB, JMS, Web Services, XML, SOAP, JSON, RDBMS, TIBCO Business Works, TIBCO, TIBCO Business Connect, TIBCO Adapter for..., TIBCO iProcess, TIBCO Integration..., TIBCO Adapter SDK, TIBCO EMS, TIBCO AS400 Adapter, TIBCO ADB Adapter, TIBCO Hawk, TIBCO Hawk SNMP Adapter, TIBCO Hawk HTTP Adapter, SoapUI, PKMS, IBM Websphere MQ, WLI, Sterling Commerce, Java, Servlets, Log4j, Apache, PostgreSQL, Visual C++, JavaScript, Spring, SCADA, Java Enterprise Edition, TIBCO General Interface, RMS, Weblogic, Eclipse, B2B software, SDK, Architecture, Databases, Integration, Tomcat
Education
University of Moratuwa 1993 — 1997
Bachelor of Science, Electrical Engineering
Hartley College 1983 — 1990
Colombo Hindu College 1978 — 1983
BACE PARTNERS September 2011 - Present
Cabinetry Unlimited September 2007 - September 2011
Various January 1990 - February 2003
Ichiban Records January 1988 - January 1999
Golden Rule Insurance January 1986 - January 1987
Skills
Human Resource and..., Payroll administration, Project Management, Sales Management, Spreadsheet Design, Financial Management, Financial Analysis, Cost Reduction, Cost Savings, Negotiation, Managerial Finance, Payroll, Spreadsheets, Coaching, Training, Management, Finance, Entrepreneurship
Education
Thunderbird School of Global Management 1985 — 1986
MASTER OF INTERNATIONAL MANAGEMENT, International Finance
Providence College 1982 — 1984
Bachelor of Arts (B.A.), Economics
Interactive Intelligence April 2013 - Present
Interactive Intelligence October 2011 - April 2013
UnitedHealthcare June 2008 - February 2011
Golden Rule Insurance February 2001 - June 2008
Skills
Process Improvement, Vendor Management, Customer Relations, Problem Solving, Call Center, Process Mapping, Communications Based..., Operations Management, Project Implementation, Business Management, Presentation Development, Customer Presentations, Conference Speaking, Management, Customer Service, Team Leadership, Public Speaking, Business Process Mapping, Budgets, Change Management, Account Management, Project Management, Business Analysis, Strategic Planning, Insurance, Team Building, Troubleshooting, IT Strategy, Leadership, Business Intelligence, IVR, Software Documentation, SaaS, Telecommunications, Cross-functional Team..., Business Process..., Integration, Salesforce.com, Visio, IT Management, Solution Selling, Business Process, Cloud Computing, Commercial Insurance, Health Insurance, Call Centers, Pre-sales, Consulting
Education
Purdue University 1996 — 2000
Bachelor of Science (BS), Organizational Leadership
Roncalli High School 1982 — 1986
A.D. Banker & Company of the Dakotas August 2005 - Present
A.D. Banker & Company 2005 - Present
Golden Rule Insurance August 1988 - October 2000
Golden Rule Insurance January 1988 - August 1988
Citibank 1986 - 1987
Skills
Insurance, Microsoft Office, Sales Management, Licensing, Financial Planning, Customer Service, Strategic Planning, Customer Relations, Negotiation, Advertising, Employee Relations, Problem Solving, Marketing Strategy, Coaching, Team Building, Public Speaking, Product Development, Online Marketing, Writing, Social Media, New Business Development, Retirement Planning, Performance Management, Healthcare, Small Business, Investments, Word, Management Consulting, Leadership Development, Marketing Communications, PowerPoint, Retail, Financial Analysis, Estate Planning, Fixed Annuities, General Insurance, Life Insurance, Underwriting, Business Networking, Workers Compensation, Strategic Financial..., Employee Benefits, Disability Insurance, Brokers, Account Management, Financial Services, Commercial Insurance, Property & Casualty..., Project Management, Term Life Insurance
Education
Minnesota State University, Moorhead 1981 — 1985
BS, Business/Human Resources
Liferay, Inc. June 2015 - Present
Liferay, Inc. January 2013 - June 2015
Liferay, Inc. March 2010 - December 2012
Batesville Casket Company March 2008 - March 2010
RBSK Partners PC July 2007 - March 2008
Forethought Financial Services, Inc. November 2005 - July 2007
Hill Rom 2001 - 2005
Golden Rule Insurance 1996 - 1998
Skills
Global Business..., Global Alliances, Channel Management, Strategic Partnerships, Partner Management, Enterprise Software, Channel Partners, Web Development, Software Development, Liferay, CRM, Open Source, Portals, SaaS, Business Development, Strategy, J2EE Application..., Business Intelligence, Management, Web Services, Databases, Identity Management, Business Alliances, Java, Cloud Computing, Enterprise Architecture, Business Analysis, Vendor Management, Integration, ERP, IT Strategy, Professional Services, Enterprise Content..., Pre-sales, Mobile Devices, Oracle, Solution Selling, SOA, Product Management, Leadership, Consulting, E-commerce, Enterprise Portals, Java Enterprise Edition, Outsourcing, Salesforce.com, Virtualization, Mobile Applications, Solution Architecture, Agile Project Management
Education
Purdue University 1992 — 1996
BS, Computer Technology
Purdue University 1992 — 1996
Bachelor's degree, Computer Technology
Golden Rule Insurance February 2011 - Present
Zotec Partners October 2006 - February 2011
Skills
Microsoft SQL Server, SQL, .NET, C#, Visual Studio, Software Development
Education
Purdue University 1981 — 1986
Seven Corners, Inc. January 2013 - Present
Seven Corners. Inc. November 2010 - January 2013
Seven Corners, Inc. December 2007 - November 2010
Golden Rule Insurance October 2005 - December 2007
Skills
Corporate Communications, Web Content Creation, Marketing Communications, Marketing Strategy, Product Marketing, Customer Service, Healthcare, Sales, Account Management, Leadership, Public Speaking, Negotiation, Document Management, Online Marketing, Microsoft Office, Professional Mentoring, Project Management, Marketing, Training, CRM, Employee Benefits
Education
University of South Carolina-Columbia
Bachelor of Science (B.S.), Business Administration, Marketing and Management
Schofield Enterprises, Inc June 2011 - Present
UnitedHealth Group February 2010 - June 2011
GreenLight Collectibles April 2007 - January 2010
Golden Rule Insurance May 2005 - April 2007
Rick D. Schofield, ChFC / American Express Financial Advisors March 2002 - May 2005
Meridian Financial Corporation May 1997 - December 2000
Skills
Customer Service, Health Insurance, Process Improvement, Windows, Microsoft Excel, Sales, Logistics, Sales Management, Team Building, Insurance, Marketing, Team Leadership, Leadership, Training, Project Management, Customer Satisfaction, Call Centers, Management, Strategic Planning, Negotiation
Education
Indiana University-Purdue University at Indianapolis 1993 — 2001
B.A., Psychology
Bishop Chatard
Aerotek March 2014 - Present
Golden Rule Insurance January 2010 - December 2013
Republic Document Management September 2008 - September 2009
E-LOAN October 2006 - December 2007
Professional Security Consultants 2005 - 2006
Frasco Investigative Services January 2005 - July 2005
Advanced Tech Security 2002 - 2004
Skills
Customer Service, Microsoft Office, Microsoft Excel, Process Improvement, Team Building, Marketing, Outlook, Graphic Design, Microsoft Word, PowerPoint, Customer Satisfaction, Training, Leadership, Software Documentation, Operations Management
Education
Los Angeles Pierce College 2002 — 2006
Advantage Preparatory School 1997 — 2002
Diploma, High School
Bytecafe Consulting, Inc. September 2008 - Present
Computer Renditions, Inc, October 2003 - September 2008
C3-Software, Inc. June 1999 - August 2008
Golden Rule Insurance June 1996 - December 1997
United States Air Force March 1988 - July 1991
Skills
Information Technology, IT Service Management, Managed Services, Cloud Computing, Servers, Security, Network Security, IT Management, Disaster Recovery, Entrepreneurship, Business Strategy, Microsoft Technologies, Troubleshooting, Microsoft SQL Server, VMware, IT Strategy, Business Continuity, Windows Server, Small Business Server, Consulting, Virtualization, Marketing, IT Operations, Networking, Network Administration, Firewalls, Active Directory, Vendor Management, Program Management, Data Center, Storage, Infrastructure, Technical Support, Microsoft Exchange, Computer Hardware, Cisco Technologies, VoIP, Network Design, System Deployment, DNS, Citrix, Management, SaaS, Solution Selling, Strategic Planning, New Business Development
Education
Purdue University 1991 — 1996
Bachelor of Science (B.S.), Computer Systems Networking and Telecommunications
Bottom Line Performance September 2013 - Present
Pink Evita January 2007 - September 2013
Bell Tech.logix April 2001 - September 2002
IBM Global Services 1999 - 2001
IBM January 1995 - 1999
Market Share Financial 1994 - 1995
Golden Rule Insurance August 1991 - April 1994
Skills
Customer Service, Coaching, Team Building, Small Business, Social Media, Microsoft Office, Social Media Marketing, New Business Development, Sales, E-Learning Consulting, Leadership, Instructional Design, Organizational..., Workshop Facilitation, Event Planning, Leadership Development
Education
University of Pittsburgh 1987 — 1991
B.A., Communications/Political Science
Strath Haven
ESG Security 2006 - Present
Golden Rule Insurance August 2000 - Present
Skills
Insurance, Litigation, Health Insurance, Customer Service, Microsoft Word, Claim
Education
Hamilton Southeastern High School
The University of Findlay
Golden Rule Insurance Software DeveloperTechnical Partnership Group
Analysts International Corporation (AIC) October 1992 - March 2004
Indiana National Bank December 1989 - October 1992
Education
Indiana University-Purdue University at Indianapolis 1980 — 1986
Professional Benefit Administrators, Inc. November 2013 - Present
Benefit Administrative Systems, LLC September 2000 - November 2013
Primerica Financial Services July 2009 - November 2012
National Risk Transfer September 1991 - September 2000
Northshore International Insurance Services March 1989 - September 1991
Brougher Insurance Agency September 1983 - March 1989
Golden Rule Insurance November 1982 - September 1983
Skills
Insurance, Health, Compliance, Claims, Underwriting, Employee Benefits, Auditing, Reinsurance, Health Insurance, Defined Benefit, Benefits, Problem Solving, Analysis, Microsoft Office, Excel, Word, Claims Management, Claim, Workers Compensation, Medicare, Long-term Care, Life Insurance, Microsoft Excel, Health Savings Accounts, Fixed Annuities, Term Life Insurance, Microsoft Word, Benefits Administration, Managed Care, Disability Insurance
Education
DeVry University 2003 — 2008
BS, Computer Information Systems
Indiana University-Purdue University at Indianapolis 1984 — 1986
Certification, Paralegal
American Legion Auxiliary June 2014 - Present
lia sophia November 2012 - July 2014
Holland-Parlette Associates September 2011 - December 2012
Hamilton County Family Magazine 2012 - 2012
VMS BioMarketing November 2010 - July 2011
American Legion Auxiliary November 2007 - November 2010
Golden Rule Insurance 2005 - 2007
Skills
Marketing Communications, Management, Budgets, Meeting Planning, Contract Negotiation, Microsoft Office, Event Planning, Sales Presentations
Education
Purdue University 1993 — 1997
B.S., Child Development and Family Studies
Clay High School
Golden Rule Insurance director E-buisnessGolden Rule a UnitedHealthcare company2008 - Present
Golden Rule Insurance (a United Healthcare company) 2007 - Present
UnitedHealthcare 2007 - Present
Golden Rule Insurance (A UnitedHealthcare Company) 2007 - Present
none January 2003 - July 2007
Liberty Mutual 1993 - 1999
Education
Seneca College of Applied Arts and Technology 1976 — 1979
Seneca College of Applied Arts and Technology 1976 — 1979
IT
Principal Financial Group 2006 - Present
UNIFI Companies - Ameritas, Acacia, Union Central and affilitated companies December 2002 - February 2006
MassMutual Financial Group September 1999 - December 2002
Provident Life and Accident May 1987 - September 1999
Golden Rule Insurance March 1985 - May 1987
Metal Plating Corporation October 1983 - February 1985
Skills
Disability Insurance, Fixed Annuities, Term Life Insurance, Life Insurance, Long-term Care, Insurance, Employee Benefits, Series 6
Education
Purdue University 1979 — 1983
Bachelor of Science (B.S.), Industrial Managment
Golden Rule Insurance
Skills
Team Building, Microsoft Office, Project Management, HTML, Change Management, Microsoft Word, PowerPoint, Customer Service, SDLC, Team Leadership, Requirements Gathering, Strategic Planning, Performance Management, Microsoft Excel, Cold Calling, Project Planning, Business Analysis, Budgets, Health Insurance, Business Process Mapping
Education
Purdue University
Dart Container Corporation January 1992 - Present
State of Michigan Retirement System August 1990 - December 1991
Dart Container Corporation April 1988 - August 1990
Franklin Insurance September 1987 - April 1988
Golden Rule Insurance July 1986 - April 1988
Mutual of New York (MONY) July 1986 - September 1987
Education
Michigan State University 1983 — 1986
B.A., Financial Administration
Lansing Community College 1980 — 1983
Associates, Accounting
B2B CFO® September 2008 - Present
Golden Rule Insurance April 1983 - November 1995
Education
University of Notre Dame 1972 — 1976
Bachelors, ACcounting
Self Employed PRESIDENTREDLINERS INC.April 2003 - December 2012
Golden Rule Insurance July 1995 - April 2003
Education
Purdue University 1986 — 1990
BA, INTERIOR DESIGN
OneAmerica Actuarial Analyst SR IIOneAmericaJuly 2011 - Present
Golden Rule Insurance 1996 - 2005
Education
Purdue University 2000 — 2006
BS, Math
Tyco Integrated Security May 2005 - Present
Life Time Fitness December 2002 - August 2006
International Medical Group November 2003 - March 2005
Golden Rule Insurance June 2000 - September 2003
Skills
Sales, Sales Management, Sales Operations, Sales Process, Team Management, Teamwork, Team Leadership, Microsoft Excel, Health Insurance, Term Life Insurance, Life Insurance, Forklift Operator, Project Planning, Project Management, Project Coordination, Managerial Finance, Legal Documents, Customer Service, Sales Contracts, Vendor Contracts, Purchase Contracts, Account Management, Intrusion Detection, Fire Alarm, IP CCTV, Access Control, CCTV, EAS, Loss Prevention, Video Analytics, Life Safety, Surveillance, Physical Security
Education
Indiana Tech 2009 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations, 3.8
Indiana University-Purdue University at Indianapolis
Business Administration and Management, General
Camping World 2011 - Present
MarineMax 2005 - 2010
Golden Rule Insurance 1987 - 1992
Skills
Inventory Management, Retail, Profit, Income Statement, Sales Management, Customer Satisfaction, Team Building, Forecasting, Customer Retention, Sales, Pricing, Budgets, Negotiation, Business Planning, Purchasing, P&L, Competitive Analysis, Sales Operations, Operations Management
Education
University of New Haven 1983 — 1986
BS
I Am Worthy Human Resource Consulting January 2012 - Present
IBE, Inc. September 1996 - August 2011
Indiana Black Expo, Inc. September 1996 - August 2011
Second Time Around Grandparent's Support Group January 2009 - January 2010
Golden Rule Insurance July 1993 - August 1996
St Joseph's Center for Business Health February 1989 - May 1993
Skills
Customer Service, Public Relations, Public Speaking, Event Management, Strategic Planning, Coaching, Microsoft Office, Fundraising, Non-profits, Social Media, Leadership Development
Education
Indiana University-Purdue University at Indianapolis 2003 — 2009
Bachelor of Science, Psychology
Sawyer Business College 1986 — 1988
Associates, Accounting
Southwest Airlines April 2006 - Present
Cabot Oil & Gas June 2004 - March 2006
Plains All American January 2003 - February 2004
American Ref-Fuel Company August 1999 - August 2002
Ice Miller June 1998 - June 1999
RealMed October 1997 - May 1998
Golden Rule Insurance April 1990 - October 1997
Skills
Employee Relations, Employee Benefits, Benefits Administration, Performance Management, Human Resources, Process Improvement, Training, HRIS, Talent Management, Onboarding, Succession Planning, Leadership, Team Building
Education
Indiana Wesleyan University
BS, Management
Sondhi Solutions August 2013 - Present
MMY Consulting February 2013 - August 2013
Fusion Alliance March 2011 - July 2012
Harrison College June 2010 - March 2011
Analysts International December 2008 - April 2010
First DataBank 2007 - 2008
Golden Rule Insurance 2006 - 2007
American United Life 1999 - 2000
NCR Corporation 1989 - 1998
Skills
Team Building, Solution Development, Project Management, Process Improvement, PMP, Information Technology, SDLC, Software Project..., Vendor Management, Visio, PMO, Program Management, MS Project, CSM, Analysis, Business Analysis, Business Intelligence, Business Process, Business Process..., Change Management, ERP, Integration, Leadership, Management, Microsoft Project, Project Delivery, Project Portfolio..., Requirements Analysis, Software Development, Software Documentation, Team Leadership, Testing
Education
Purdue University 1985 — 1988
BS, Computer Technology
Golden Rule Insurance August 2010 - Present
New York State Insurance Department January 2010 - May 2010
Education
State University of New York at Albany 2007 — 2010
BS, Actuarial Sciences
Bybee Inc. Director, Major Gifts & Leadership GivingUnited Way of Central New MexicoMay 1995 - June 2000
University of Chicago January 1993 - May 1994
University of Chicago Booth School of Business September 1990 - January 1993
Golden Rule Insurance August 1988 - August 1990
Golden Rule Insurance June 1987 - August 1988
AMOCO PRODUCTION CO June 1982 - June 1987
Skills
Team Building, Team Leadership, Strategic Planning, Business Development, Marketing Strategy, Social Media
Education
Texas A&M University 1977 — 1982
Bachelor of Business Administration (BBA), Business Administration and Management, General
Owner at Web Connectivity, L.L.C. 1999 - Present
Web Connectivity, LLC 1999 - Present
Wood Boiler January 2006 - Present
Sallie Mae 1994 - 1999
Golden Rule Insurance 1992 - 1994
Marion County 1992 - 1992
Skills
New Business Development, Executive Management, Strategic Planning, Process Improvement, SDLC, Software Development, Business Analysis, Cloud Computing, Program Management, Project Management, Six Sigma, Team Building, Vendor Management, Change Management, Business Intelligence, Start-ups, Outsourcing, Project Planning, Leadership, Security, SaaS, PMP, Team Leadership, Business Process..., Disaster Recovery, Manufacturing, Business Development, Contract Negotiation, IT Strategy, Strategy, Project Portfolio..., PMO, CRM, Cross-functional Team..., Enterprise Architecture, IT Management, Business Process, Requirements Analysis, Supply Chain, Integration, Enterprise Software, Strategic Partnerships, Business Strategy, Professional Services, Sales Management, Risk Management, Consulting, Software Project..., Solution Selling, Management
Education
Purdue University 1987 — 1992
BS, CPT
Golden Rule Insurance January 2012 - Present
Golden Rule Insurance May 2010 - January 2012
Golden Rule Insurance January 2008 - April 2010
Skills
Health Insurance, Insurance
Education
Purdue University 1989 — 1992
Computer Technology
Creative Land Design & Lawn Care June 2005 - Present
Golden Rule Insurance March 2003 - November 2004
Golden Rule Insurance March 1995 - March 2003
Skills
Lawn Care, Landscape Maintenance, Landscaping, Snow, Water Features, Patios, Trees, Tree Planting, Pavers, Landscape Construction, Garden, Pressure Washing, Garden Design, Horticulture, Water Conservation, Business Analysis, Training, Call Centers, Long Term Care Insurance, Customer Service, Insurance, Health Insurance, Project Management, Leadership, Team Building, Vendor Management
Education
Indiana University-Purdue University at Indianapolis 1979 — 1983
Bachelor's degree, Economics
S C Bodner Co. October 2014 - Present
Gilliatte General Contractors, Inc. September 2011 - Present
Golden Rule Insurance June 2011 - January 2012
Law Enforcement Agency June 2005 - June 2011
National City Bank September 2000 - October 2004
National City Bank April 1996 - October 2004
National City Bank September 1997 - September 2000
National City Bank April 1996 - September 1997
Golden Corral August 1991 - October 1995
Skills
SDLC, Process Improvement, Customer Service, Project Management, Training, Management, Human Resources, Team Building, Leadership, Process Scheduler, Team Leadership, Procurement, Banking, Cross-functional Team..., Outlook, Windows, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint
Education
Anderson University 2008 — 2009
B.S., Organizational Leadership
Ivy Tech 2002 — 2007
AS, Business Administration w/ emphasis in Management
Paul N. Cross & Associates, Inc. March 1996 - Present
Golden Rule Insurance January 1990 - October 1995
Skills
Disability Insurance, Insurance, Employee Benefits, Health Insurance, Small Business, Sales, Term Life Insurance, Benefits Administration, Underwriting, Account Management, Health Savings Accounts, Brokers, Life Insurance
Education
Southeast Missouri State University 1979 — 1981
Bachelor of Science, Business Administration
Crowder College 1977 — 1979
Associates Degree, General Studies
M. H. Flooring, Inc. December 2006 - Present
Solutions Healthcare Management, Inc October 2008 - September 2009
Ford Motor Company May 1999 - December 2006
Kelly Services January 1998 - May 1999
Champus August 1988 - September 1997
R.C June 1992 - June 1993
Golden Rule Insurance August 1987 - August 1988
Education
Ivy Tech Community College 2007 — 2011
Associate of Science, General Studies with a concentration in Healthcare
IUPUI 2006 — 2007
Certificate, Medical billing and coding
Danville Community High School 1979 — 1983
Amazon September 2011 - April 2013
Golden Rule Insurance January 1994 - July 2009
IU Medical Group Primary Care October 1993 - January 1994
AMAX Coal Industries, Inc. June 1978 - June 1993
Skills
Microsoft Office, Human Resources, Travel Planning, Meeting Planning, OSHA Certified, Psychology, Employee Relations, Onboarding, Job Analysis, New Hire Orientations, Data Entry, FMLA, Interviews, Job Descriptions, Organizational..., Organizational..., Workforce Planning, Customer Service
Education
University of Phoenix - Indianapolis, Indiana
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
Indiana University-Purdue University at Indianapolis
Bachelor of Applied Science (B.A.Sc.), Psychology
Golden Rule Insurance
Skills
Home Care, Health Insurance, Software Documentation, Healthcare Management, Managed Care, Long-term Care, Nursing, Healthcare, HIPAA, Healthcare Industry, Case Managment, Customer Service, Medicaid, Medical/Surgical, Utilization Management, Wound Care, Medicare, Disease Management, Medication..., Acute Care, IV, Healthcare Information..., Nursing Education, Palliative Care, Patient Advocacy, Utilization Review, Quality Improvement, Nursing Care, ICU, Patient Education, Nursing Management, Inpatient, Direct Patient Care, Telemetry, Triage, Emergency Room, Vital Signs, Home Health Agencies, Registered Nurses, JCAHO, Phlebotomy, Ambulatory, EKG, Patient Safety, Elder Care, Critical Care, Medical Case Management, BLS, Case Management, Quality Patient Care
Education
NWTC 1979 — 1980
LPN, Practical Nursing, Vocational Nursing and Nursing Assistants, B
Northeast Wisconsin Technical College
Golden Rule Insurance May 1992 - July 2012
Timeless Consulting February 1998 - May 2002
Skills
Software Development
Education
Purdue University
BS, Computer Science
Golden Rule Insurance July 2005 - Present
Golden Rule Insurance January 2005 - Present
Smart Document Solutions January 2003 - March 2005
Clarian Health January 2002 - January 2005
Education
Indiana Tech University 2009 — 2012
Bachelor's degree, Business/Health Information
Ivy Tech Community College 2006 — 2008
Associate's degree, Business Administration and Management, General
Indiana Tech University
Bachelors degree, Business and Health Information
Ivy Tech State College
Associate, Business Management; Applied Science
Tax Management Associates February 2013 - Present
Golden Rule Insurance March 2011 - February 2013
JPMorgan Chase May 2008 - December 2010
Sallie Mae July 2006 - November 2007
Skills
Insurance, Microsoft Excel, Accounting, Financial Reporting, Process Improvement, Customer Service, Access, Risk Management, Auditing, Health Insurance, Microsoft Word, Microsoft Office, Outlook, Employee Benefits, Strategic Planning, Data Analysis
Education
Indiana University Northwest
Indiana Wesleyan University
Bachelor of Science (BS), Accounting
Dove Chocolate Discoveries January 2012 - Present
Golden Rule Insurance January 1982 - February 1999
Skills
Event Planning, Cooking, Cakes, Recipes, Pastry, Food, Baking, Gourmet
Education
Southeastern Illinois College
Accounting and Business/Management
Golden Rule Insurance April 2010 - Present
Teleperformance, USA August 2005 - April 2009
Cord Camera September 1997 - January 2005
Skills
Customer Service, Insurance, Call Center, Training, Troubleshooting, Sales, Management, Windows, Customer Satisfaction, Public Speaking, Technical Support, Computer Maintenance, Call Centers, Health Insurance, Risk Management, Leadership
Education
Vincennes University 1988 — 1990
Associate of Science (A.S.), Airline/Commercial/Professional Pilot and Flight Crew
Oakton Community College 1982 — 1983
Indy Auto Express 2008 - 2012
Golden Rule Insurance February 1990 - May 2008
Education
Paul D Camp Community College 1987 — 1989
Associate of Science (A.S.), Business Administration and Management, General
COLLEGE OF SOCIAL EDUCATION IN GERMANY 1977 — 1981
PSYCHOLOGY, Elementary Education and Teaching
Department of Veterans Affairs May 2013 - Present
Golden Rule Insurance January 2005 - August 2007
WellPoint May 1999 - May 2005
Rotech Healthcare December 1998 - May 1999
Principal Financial Group January 1998 - December 1998
Anthem June 1991 - November 1997
Skills
Microsoft Office 2007, Psychotherapy, Addiction Recovery, Customer Satisfaction, Works Well in Groups, Organizational..., Functional Training, Fun, Leadership, Goal Oriented, SQL, Process Improvement, Analysis, Software Documentation, Management, Training, Customer Service, Healthcare, Access, Time Management, Team Building, Outlook, Government, Leadership Development, Coaching, Research
Education
Aspin 2013 — 2013
Certified Recovery Specialist-Substance Abuse / CRS-SA, Mental Health Counseling/Counselor, DRUG ABUSE, Certificate
Veterans Administration 2012 — 2013
Certificate, Peer Support Specialist
Indiana Wesleyan University 1989 — 1990
Master of Science (MS), Management Information Systems, General, 3.4
National American University 1976 — 1980
Bachelor's of Arts Degree, Business Administration and Management, General, 2.8
Northwestern Mutual May 2010 - Present
Northwestern Mutual November 1994 - 2010
Paul Revere Insurance November 1991 - November 1994
Golden Rule Insurance August 1983 - November 1991
Skills
Long Term Care Insurance, Disability Insurance, Insurance, Life Insurance, Long-term Care, Training, Series 6, Term Life Insurance, Retirement, IRAs, 401k, Financial Planning, Estate Planning, Employee Benefits, Investments
Education
St. John's University 1979 — 1983
Bachelor of Arts (BA), Psychology
Superior High School
Reed Martin LLC June 2007 - Present
Lockheed Martin January 2014 - January 2014
Avenge Inc. July 2011 - July 2012
Poster Display Company March 2006 - May 2007
Golden Rule Insurance August 2001 - January 2006
Eagle Creek Aviation Services July 2000 - August 2001
Raytheon Travel Air November 1997 - August 1999
Search and Rescue Pilot, USMC July 1994 - October 1997
HMLA-269, USMC October 1989 - July 1994
HMT 303, USMC April 1989 - October 1989
Skills
Aircraft, Helicopters, Aviation, Flights, Aircraft Maintenance, Military, Military Operations, Top Secret, Type Rating, Maintenance & Repair, Training, ATP, Quality Assurance, Government Contracting, Contract Management, Combat, Afghanistan, Operations Management, Piloting, Flight Safety
Education
University of South Carolina-Columbia 1982 — 1986
Bachelor's degree, Mathematics
The Loomis Chaffee School 1978 — 1982
Graduate, High School/Secondary Diplomas and Certificates