Guardian Alarm
Industry: Security company
DescriptionGuardian Alarm, a division of Guardian Security Services, is one of the largest independently owned security companies in North America. Headquarters: Southfield, MI Founded: 1930 Type of business: Subsidiary Key people: Milton Pierce, Founder Subsidiaries: Barco Security Services Inc., Allstate Alarm Systems Inc., Wolverine Electronic Security Inc.
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Guardian Alarm Employees
Guardian Alarm November 2011 - Present
PESG September 2009 - November 2011
Brinks Home Security September 2005 - March 2009
Skills
CCTV, Alarm Systems, Direct Sales, PowerPoint, Training, Microsoft Word, Security, New Business Development, Physical Security, Customer Retention, Access Control, Leadership, Operations Management, Sales Management, Sales, Customer Service, Security Management, Team Building, Burglar Alarm, Account Management, Surveillance, Life Safety, Employee Relations, IPS, Intrusion Detection
Education
Eastern Michigan University 1973 — 1978
Master of Arts, Guidance and Counseling
Delta Dental of Michigan May 2014 - Present
Lumen Legal November 2010 - May 2014
Guardian Alarm October 2009 - November 2010
Accuracy in Media July 2008 - August 2008
Education
Walsh College of Accountancy and Business Administration 2011 — 2013
MS, Finance
Albion College 2005 — 2009
BA, Political Science
Guardian Alarm September 2013 - Present
Art Van Furniture July 2013 - September 2013
Charter One Bank September 2012 - July 2013
Skills
Customer Service, Microsoft Excel, Sales, Banking, Microsoft Office, Microsoft Word, Credit, Financial Analysis, PowerPoint, Time Management, Outlook, Cash Management, Retail Banking, Loans, Retail, Data Entry, Customer Satisfaction, Leadership, Commercial Banking, Teamwork, Accounting
Education
Oakland University 2010 — 2014
Oakland Community College
sign language interpreter, American Sign Language (ASL)
Guardian Alarm January 2014 - Present
Blue Cross & Blue Shield of Michigan January 2012 - January 2014
Downriver Community Services, Inc July 2009 - January 2011
Downriver Community Services, January 2008 - July 2009
Downriver Community Services, Inc. November 2005 - January 2008
Downriver Community Services, Inc. April 2003 - November 2005
Skills
Microsoft Office, Community Development, Leadership, Process Improvement, HIPAA, Grant Writing, Grants, Program Management, Budgets, Policy, Project Management, Public Speaking, Non-profits, Public Health, Quality Assurance, Case Managment, Case Management, Data Analysis, Healthcare, Nonprofits, Team Building, Customer Service, Management, Training, Strategic Planning, Microsoft Excel, Program Development, Community Health, Medicare, Account Management, Analysis, EMR, Research
Education
Baker College Center for Graduate Studies 2006 — 2008
Master, Health Care Management
Oakland University 2002 — 2004
Bachelor, Psychology
Western Michigan University 2000 — 2002
Engineering
Advantage Consulting, Inc. February 2000 - Present
DMC - Rehabilitation Institute of Michigan 1999 - 2000
Innovative Rehab 1998 - 1999
Associated Occupational Consultants, Inc. 1997 - 1998
Shugarman Surgical Supply, Inc. 1996 - 1997
Guardian Alarm 1994 - 1995
Society of Manufacturing Engineers 1991 - 1993
Skills
Clinical Research, Treatment, Job Analysis, Elder Care, Injury Prevention, Rehab, Home Care, Orthopedic, Ergonomics, Healthcare Management, Patient Safety, Healthcare, Occupational Therapy, Rehabilitation, Spinal Cord Injury, Traumatic Brain Injury, Autism Spectrum..., Functional Capacity..., Occupational Therapists, Inpatient, Sensory Integration, Pediatrics, Orthopedics
Education
Wayne State University 1995 — 1998
Bachelor of Science (BS) Occupational Therapy, Occupational Therapist
Oakland University 1988 — 1991
Bachelor of Arts (B.A.) Communications, Public Relations/Marketing
Frontier Communties January 2014 - Present
Riverside-San Bernardino County Indian Health, Inc. May 2011 - October 2013
Dynamic Plumbing Systems, Inc. August 2007 - August 2009
Neighborhood Housing Services of the Inland Empire August 2001 - May 2007
ADP July 1997 - August 1999
Southern California Housing Development Corp. July 1995 - June 1997
Guardian Alarm January 1990 - May 1995
Consolidated Data Tech April 1986 - June 1989
Skills
GAAP, Tax, Microsoft Excel, Account Reconciliation, Accounts Receivable, Payroll, Bookkeeping, QuickBooks, Accounting, Journal Entries, General Ledger, Budgets, Financial Accounting, Financial Statements, Internal Controls, Auditing, Financial Reporting, Accounts Payable, Financial Analysis, Microsoft Office, Microsoft Word, Fixed Assets, Bank Reconciliation, Cash Flow, Invoicing
Education
Central Michigan University
N/A, Science
Eastern Michigan University
BS, Accounting
Henry Ford CommHenry Ford Community College
Associates (2), Science, Business
Guardian Alarm December 2013 - Present
Michigan Army National Guard 2011 - Present
Royal Roofing Company April 2013 - September 2013
Securitas May 2012 - February 2013
Cranbrook Educational Community May 2012 - February 2013
Skills
Military, Security Clearance, Microsoft Office, Military Operations, DoD, Military Experience, Customer Service, Strategic Planning, Army, Microsoft Excel, Team Building, Leadership, Project Management, Operational Planning, Government, Public Speaking, Microsoft Word, Intelligence, Intelligence Analysis, Security
Education
Cochise College 2011 — 2014
Associate of Arts and Sciences (AAS), Intelligence Operations
Lakeview High School 2007 — 2011
High School Diploma
Guardian Alarm August 2014 - May 2015
Integrated Financial Group February 2013 - August 2014
Five Brothers Default Management Solutions December 2011 - January 2013
General Motors February 2011 - August 2011
Partridge Creek Mall May 2008 - February 2011
Skills
Microsoft Excel, Finance, Management, QuickBooks, Microsoft Project, Microsoft Word, Microsoft Access, Mastermind, SAP, Bookkeeping, Financial Planning, Customer Service, Microsoft Office, Strategic Planning, Problem Solving
Education
Michigan State University 2005 — 2009
Bachelor of Arts (BA), Finance, General
Amran, Inc (Amran Instrument Transformers) March 2008 - Present
International Nanny Association September 2007 - March 2008
Guardian Alarm August 2005 - November 2006
Columbus Micro Systems February 1999 - November 2004
Meijer August 1996 - December 1998
Skills
Customer Service..., Customer Service..., Customs Regulations, Purchasing Negotiation, Invoice Processing, Invoice Verification, International Logistics, Import/Export Operations, Customer Retention, Materials Management, Raw Materials, Purchase Management, Customer Service, Purchase Orders
Education
DeVry University's Keller Graduate School of Management-Texas 2010 — 2010
Accounting
DeVry University-Texas 2007 — 2009
Bachelor of Science in Technical Management, Accounting/Business
Guardian Alarm October 2014 - Present
Slēk Property Services 2007 - Present
MasTec Advanced Technologies June 2013 - October 2014
Jo-Mar Enterprises Inc. September 1990 - January 2013
Skills
Telecommunications, Quality Assurance, Cables, Inspection, Blueprint Reading, Cable Modems, Digital Cable, Project Estimation, Production Schedules, Project Management, Analyze Problems, Production Efficiency, Chrome Plating, Buffing, Masking, Blasting, Chemical Safety, Equipment Maintenance, Micrometer, Comparators, Forklift Operator, Supervisory Skills, Field Installation, Hands-on Training, Job Coaching, OSHA 10, Organized self-starter, Customer Oriented, Management, Computer Network..., Team Building
Education
Macomb Community College
Charles M. Salter Associates, Inc. July 2012 - Present
DataCom Design Group February 2010 - June 2012
Security and Fire System Design April 2008 - March 2011
Security Consulting and design 2002 - 2008
SimplexGrinnell 1999 - 2001
Tyco International 1997 - 2001
Andover Controls 1997 - 2001
Thorn Automated Systems 1990 - 1997
Kidde Automated Systems 1972 - 1989
Guardian Alarm 1968 - 1968
Skills
Fire Alarm, Access Control, Surveillance, Physical Security, Alarms, CCTV, Security+, Video Analytics, Protection, Intrusion Detection, Low Voltage, Electronic Security, Video over IP, Integrated Systems, Biometrics, Integration, System Design, Cabling, Information Security..., RFID+, Fiber Optics, IPS, Fire Safety, Building Automation, Security, Fire Management, Security Awareness, NFPA, Leadership, Risk Assessment, Alarm Systems, Project Management, Electronics, Security Operations, Security Audits, Vulnerability Assessment, Training, Security Training, Engineering, Information Security, Crisis Management, Fire Protection, IP Cameras, Management, Identity Management, Team Leadership, Security Management
Education
Cleveland State University 1969 — 1971
Business
Guardian Alarm August 2013 - Present
Guardian Alarm November 2006 - August 2013
BASF March 2005 - November 2006
Skills
Chemistry, Mathematics, Mathematica, Microsoft Excel, Statistics, NMR spectroscopy, Wet Chemistry, Customer Service, Research Projects, CCTV, Access Control, Microsoft Word, Troubleshooting, NMR, Surveillance, Burglar Alarm, Customer Service..., Security, Alarm Systems, Customer Retention, Security Management, Team Building, Account Management
Education
University of Michigan-Dearborn
Guardian Alarm Company January 1984 - January 2008
Guardian Alarm 1984 - 2008
Skills
Alarm Systems, Access Control, CCTV, IP Cameras, Video over IP, Fire Alarm, Surveillance, Security Management, Security, Intrusion Detection, Burglar Alarm, Physical Security, Biometrics, Video Analytics, Life Safety, Corporate Security, Fire Protection, IPS, Security Operations, DVR, Low Voltage, Security Training
Education
American InterContinental University 2011 — 2012
Bachelor's of Information Technology, Computer Systems Networking and Telecommunications
American InterContinental University 2009 — 2010
Assoicates, Business Administration and Management, General
National Institute of Technology, Livonia Michigan 1981 — 1983
Certificate, Electronic Engineering Technology Circuit Design
Guardian Alarm 1979 - Present
Skills
Ohio Fire Licence, Michigan Fire..., NICET Level II, Electronic Security..., CCTV, NICET, Team Building, Customer Satisfaction, IP Cameras, Fire Alarm, Home Automation, Security Audits, Video over IP, Security, IP CCTV, Video Analytics, Security Operations, Customer Retention, Account Management, Life Safety, Training, Alarm Systems, Remote Viewing, Biometrics, Data Entry, Surveillance, Security+, General Ledger, Fire Safety, DVR, Sales, Intrusion Detection, Fire Management, Physical Security, Direct Sales, Fire Protection, Security Management, Employee Relations, Call Centers, IPS
Education
Penta County Joint Vocational School 1977 — 1979
Lake High School 1976 — 1979
Lake High School
guardian alarm June 2012 - Present
Asset Acceptance September 2009 - June 2011
McDonalds June 2004 - September 2009
Skills
Typing at 45 mpg, Great Personality, Telephone Reception, team Leadership, fast learner, Independence, Enjoy Working with..., Willing to Go the Extra..., Determined to Succeed, Beauty
Education
Oakland Community College 2006 — 2008
Highland park High School 2003 — 2006
Diploma, General Studies
Guardian Alarm July 1989 - Present
Skills
Alarm Systems, Video over IP, Fire Alarm, Life Safety, Burglar Alarm, Video Analytics, Access Control, Biometrics, CCTV, IP Cameras, Fire Safety, DVR, Security Management, Corporate Security, Security Operations, Intrusion Detection, Low Voltage, IP CCTV, Physical Security, Home Automation, Security, IPS, Fire Protection, Surveillance, Fire Management, Protection, Operations Management, Background Checks, NICET, Security Audits, Security Training, Security+, Customer Retention, NFPA, Cabling, Supervisory Skills, Building Management..., Remote Viewing, Fire Suppression Systems, Personal Protection, Alarm Management, Building Automation, Call Centers, Customer Satisfaction, Direct Sales, Structured Cabling, Team Building
Education
University of Michigan 1980 — 1984
Charles H. Wright Museum of African American History November 2012 - Present
SNI Companies 2012 - 2012
Sentech Services October 2008 - March 2009
Guardian Alarm February 2004 - November 2006
Vanguard Security September 2000 - March 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Windows NT, Windows Server, Windows 2000, Windows Vista, Windows 7
Education
Everest Institute-Southfield 2000 — 2002
Cerificate of Completion, Electronics and Computer Technology
Breithaupt Career and Techincal Center 1996 — 1998
Certificate of Completion, Law Enforcement
Mumford High School 1994 — 1998
Dipolma, General Education
Guardian Alarm February 2007 - Present
AT&T Advertising Solutions February 2002 - January 2007
Action Water Sports June 1987 - January 2002
Skills
Access Control, Alarm Systems, CCTV, IP Cameras, Fire Alarm, Video over IP, Burglar Alarm, Surveillance, Security Management, Physical Security, Security, Intrusion Detection, Life Safety, Direct Sales, Account Management
Education
Eastern Michigan University 1984 — 1990
Bachelor of Science (BS), Industrial Distribution/Marketing Minor
Guardian Alarm August 2006 - Present
AT&T Advertising Solutions January 2001 - August 2006
Skills
Alarm Systems, Access Control, CCTV, Account Management, Direct Sales, Sales Management, New Business Development, Guards, Remote Reviewing, Biometrics, Sales, Home & Business..., NFPA Code Complient..., Life Safety, Medical Monitoring, Advertising, Video over IP, Video Analytics, Surveillance, Security, Burglar Alarm, Customer Retention, DVR, Fire Alarm, Fire Protection, IP CCTV, IP Cameras, IPS, Intrusion Detection, Physical Security, Salesforce.com, Security
Education
Bob Jones University 1988 — 1991
CST your Link to Life August 2006 - Present
Guardian Alarm April 1997 - August 2006
Detroit Medical Center January 1985 - April 1997
Skills
Organizational..., IT Management, Team Building, Strategic Planning, Operations Management, Cross-functional Team..., Recruitment/Retention, Organizational..., Process Development, Process Improvement, E-commerce, Website Development, Web Design, Customer Retention, Customer Relations, Budget Development, Capital Budgeting, Vendor Management, Vendor Relations, Conversions, Customer Service, Process Simulation, Project Management, Data Conversion, Security, Contract Negotiation, New Business Development, Management
Education
Central Michigan University 1979 — 1980
MBA, Finance
Central Michigan University 1976 — 1979
Bachelor of Science, Political Science and Psychology
Mesa Airlines, Inc. February 2015 - Present
Performance Assembly Solution/ Jet Heat December 2014 - Present
O'Reilly Auto Parts January 2014 - March 2014
McDonald's Corporation September 2013 - December 2013
Guardian Alarm March 2013 - May 2013
US Army June 2007 - June 2011
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Inventory Management, Leadership, Outlook, Customer Service, Security, Google Chrome, Mozilla, Data Loss Protection, Collaborating on..., Supply Chain, Supervisory Skills, Military
Education
Michigan Institute of Aviation and Technology 2013 — 2014
Associate's in Applied Science degree, Aviation Maintenance, Cumulative GPA 3.67
Wayne State University 2012 — 2013
Business Administration
Eastern Michigan University 2011 — 2012
Accounting
Davis Aerospace Technical High School 2001 — 2005
Diploma, Aeronautics/Aviation/Aerospace Science and Technology, General, 3.00
Guardian Alarm May 2014 - Present
Robert Half Technology November 2013 - April 2014
Art Institute December 2011 - November 2013
Corinthian Colleges February 2009 - December 2011
DAIMLER CHRYSLER/ J.ALLEN REYNOLDS June 2003 - January 2009
FORD MOTOR CREDIT February 2001 - May 2003
Skills
Director of Admissions, Recruiting, Management, Higher Education, Enrollment Management, Student Affairs, Student Recruiting, Leadership Development, Career Counseling, Staff Development, Interviews, Resume Writing, Leadership, Training, Student Financial Aid, Outlook, Program Management, CampusVue, PowerPoint, Event Planning, Time Management, College Recruiting, Career Development, Admissions, Adult Education, Coaching, Hiring, Talent Acquisition, Sourcing, Applicant Tracking..., Job Coaching
Education
Central Michigan University
Master of Science (MSA), Human Resources Management/Personnel Administration, General
Central Michigan University
Bachelor of Science (BS), Integrated Leadership Studies
MGM Grand Detroit October 2014 - Present
Threat Management Division July 2014 - August 2014
Huffmaster April 2014 - July 2014
Reliance One June 2013 - January 2014
Securitas 2013 - 2013
Guardian Alarm September 2011 - July 2012
U.S.Airforce/Army Reserve May 2001 - December 2011
G4S November 2007 - September 2008
Skills
Customer Service, Typing, Creative Problem Solving, Self-starter, Multi Tasking, Microsoft Office, Security, Quick Study, Adaptability
Education
Davenport University 2014 — 2017
Kaplan University 2012 — 2013
Green Processing, Inc. May 2015 - Present
United Container Company December 2013 - March 2015
Consumer Products Industry October 2012 - December 2013
Waste Management, Inc. December 2002 - October 2012
Neopost December 1997 - July 2002
Guardian Alarm January 1987 - November 1997
Skills
Sales Operations, Recycling, Account Management, Solution Selling, Key Account Development, Sales Process, Selling, Management, Salesforce.com, Direct Sales, Sales, Contract Negotiation, Key Account Management, Customer Retention, Sales Presentations, Waste, Project Management, Sustainability, Leadership, Bid Preparation, Environmental Services, Resourceful..., Confidant, Territory Development, Territory Growth, Environmental Compliance, Sales Force Development, Qualifying Prospects, Customer Experience, Environmental Awareness, Sustainability..., Outside Sales, Major Accounts, Contract Management, Waste Management, Customer Oriented, Green Team Development, Territory Management, Plastics Recycling, Customer Engagement, Telecommuting, Strategic Account..., Self Management, Identifying New Revenue..., farmer, Manage Client..., Sales Organization..., Key Account..., Supplier Diversity
Education
Oakland Community College 1981 — 1983
Troy High School 1977 — 1981
Yes
FCA Fiat Chrysler Automobiles March 2015 - Present
PulteGroup August 2014 - March 2015
PulteGroup January 2013 - August 2014
Carol Leonard, B.S in Accounting April 2012 - August 2012
Guardian Alarm November 2011 - April 2012
Best Buy July 2008 - November 2011
Blockbuster June 2003 - June 2009
Skills
Microsoft Excel, CPA, Accounting, Accounts Payable, Accounts Receivable, General Ledger, Payroll, Account Reconciliation, QuickBooks, Auditing, Microsoft Office, Journal Entries, Customer Service, Budgets, Financial Analysis, Process Improvement
Education
Oakland University 2006 — 2011
Bachelor of Science, Accounting
Guardian Alarm March 2004 - Present
Thomas & Clough Co., P.A. November 2000 - August 2003
Kleiman, Carney & Greenbaum, C.P.A., P.C. May 1998 - July 2000
Thomson Tax & Accounting (formerly Creative Solutions) December 1995 - April 1998
Skills
Business Acquisition, Certified Public..., Burglar Alarm, Fire Alarm, CCTV, Alarm Systems, Accounting, Tax, Time Management, Financial Analysis, Strategic Planning, General Ledger, Operations Management, Team Building, Sales, PowerPoint, Microsoft Office, Certified Alarm..., Access Control, Security, Surveillance, Accounts Receivable, Remote Viewing, IP Cameras, Fire Protection, Low Voltage, IP CCTV, Intrusion Detection, Customer Retention, Direct Sales, Customer Service, Life Safety, Video Analytics, Biometrics, CPA, Video over IP, Security Management, Salesforce.com, Crystal Reports, Security, Security Training, Asset Protection, Physical Security, Corporate Security, Protection, Security Audits
Education
Nova Southeastern University
Master of Accounting
Lynn University
BS
Michigan State University
HMS Mfg. Co. February 2012 - Present
Jarden Consumer Solutions April 2004 - December 2011
Jarden Consumer Solutions February 2001 - April 2004
Kmart Corporation September 2000 - November 2000
Kmart Corporation May 1997 - September 2000
Kmart Corporation October 1996 - May 1997
Family Dollar January 1995 - October 1996
Family Dollar October 1992 - February 1996
The Equitable Trust Company April 1992 - October 1992
Guardian Alarm July 1991 - April 1992
Skills
Category Management, Forecasting, Merchandising, Consumer Insights, Inventory Management, P&L Management, Inventory Control, Supply Chain, POS, Sales Operations, Pricing, Cross-functional Team..., Competitive Analysis, Retail, Sales Management, Strategic Planning, Buying, Account Management, Business Planning, Demand Planning, Market Analysis, Purchasing, Consumer Products
Education
Central Michigan University 1986 — 1991
BSBA, Double Major - Marketing and Management
Extreme RC 2012 - 2013
Extreme RC 2012 - 2013
RESSCO June 2010 - September 2012
Robert Half International 2012 - 2012
Ressco 2010 - 2012
American Blinds October 2009 - May 2010
SCI Floor Covering April 2006 - April 2009
Guardian Security Services January 2000 - January 2006
Guardian Alarm 2000 - 2006
Guardian Security Services January 2000 - January 2003
Skills
Accounts Payable, Financial Statements, Journal Entries, Bank Reconciliation, Balance, Tax Preparation, Preparation, Property Tax, Financial Analysis, Accounting, Accounts Receivable, Payroll, General Ledger, Financial Reporting, Forecasting
Education
Albion College 1995 — 1999
Bachelors, Economics
Albion College 1995 — 1999
B.A, Economics and Management; Business Program
XPO Logistics August 2014 - Present
Guardian Alarm April 2008 - May 2014
Guardian Alarm October 2006 - April 2008
Guardian Alarm July 2005 - October 2006
RE FormsNet, LLC December 2004 - July 2005
Tech Team Global September 2001 - December 2004
TRW Automotive February 2004 - October 2004
Skills
SQL, HTML, CSS, XML, PHP, JavaScript, Project Planning, Documentation, Training Skills, Salesforce.com, Crystal Reports, Web Design, Web Application Design, Customer Service, Data Entry, Android, SQL Server, MySQL, phpMyAdmin, Notepad++, XAMPP, Training, Software Documentation, Microsoft SQL Server, Project Management, Security, Integration, ASP, Hardware, Microsoft Office, Databases, Software Installation, Troubleshooting, Mobile Devices, Help Desk Support, Networking, Windows 7, Technical Support, Outlook, Microsoft Excel
Education
Macomb Community College
Quantum Pharm Rx International Legal SecretaryJames E. ConradApril 2003 - August 2013
Guardian Alarm 2010 - 2013
Skills
Access Control, Alarm Systems, Physical Security, Security Management, Corporate Security, Security, Executive Protection, Private Investigations, Protection, Security Training
Education
Dearborn High School
University of Michigan-Dearborn
Psychology
Guardian Alarm March 2013 - Present
United States Army Reserve May 2012 - Present
Canton Township Department of Public Safety September 2013 - January 2014
Best Buy July 2012 - September 2012
Emerson Russell Maintenance Company/Meridian Mall September 2011 - July 2012
Michigan State University Police Department September 2009 - September 2011
Skills
Criminal Justice, Leadership, Security Management, Security Operations, Corporate Security, Security Training, Physical Security, CCTV, Access Control, Surveillance, Fire Alarm, Executive Protection, Firearms, Life Safety, Management
Education
United States Army Logistics University 2012 — 2013
Ordnance Officer Training School
Michigan State University 2008 — 2012
Criminal Justice, B.A
Guardian Alarm January 2012 - Present
Summit Rentals, LLC March 2008 - December 2012
Skills
Accounting, Business Analysis, Business Strategy, Customer Service, Management, Office Management, Data Analysis, Phone Etiquette
Education
University of Phoenix-West Michigan Campus 2008 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.84
Guardian Alarm November 2013 - Present
Vigilante Security Inc January 2000 - November 2013
Skills
Supervisory Skills, Customer Service, Security, Training, Data Entry, Call Centers, Microsoft Word, Employee Training, Leadership, Teamwork, Team Leadership, Team Building, Outlook, Dispatching, Spreadsheets
Education
University of Phoenix 2012 — 2014
Bachelor of Science, Human Services/Family and Child Services
University of Phoenix 2009 — 2012
Associate of Arts (A.A.), Criminal Justice/Law Enforcement Administration
Mumford High 1996 — 1998
Diploma
Brother Rice High School September 2008 - Present
Brother Rice High School 2008 - Present
Brother Rice High School 2008 - 2014
TF 182nd Operation New Dawn - Kuwait September 2010 - August 2011
TF 182nd Operation New Dawn - Kuwait September 2010 - August 2011
Guardian Alarm March 2008 - September 2008
DaimlerChrysler January 1998 - 2007
Skills
Computer Hardware, Operating Systems, Software Installation, Security, Active Directory, Troubleshooting, Windows Server, Networking, IT Operations, Servers, Software Documentation, Program Management
Education
University of Phoenix 2006 — 2012
BSIT, Information Technology
ARCENT Signal University - Camp Arifijan, Kuwait 2010 — 2011
Certificates, Information Technology
The Property Biz 2014 - Present
MSC Industrial Supply May 2012 - March 2014
Staples October 2011 - September 2012
Guardian Alarm August 2008 - August 2010
New York Life Insurance Company March 2008 - August 2008
Scranton Middle School August 2003 - May 2006
MOPS August 1996 - May 2003
First Presbyterian of Brighton January 1998 - January 2001
Charles Davis and Associates January 1991 - January 1992
Guardian Alarm January 1990 - January 1991
Skills
Direct Sales, Staff Supervision, Customer Relations, Customer Service, Customer Satisfaction, Customer Retention, Sales, Leadership, Management, Sales Operations, Problem Solving, CRM, Salesforce.com, Time Management
Education
Bowling Green State University 1983 — 1987
BAC
FANUC America Corporation April 2014 - Present
LimeLightzWORLD May 2007 - Present
Quicken Loans January 2012 - January 2015
Guardian Alarm August 2011 - February 2012
Skills
Microsoft Office, Business Strategy, Marketing Communications, Website Promotion, Social Promotion, Social Media Marketing, Organizational..., Blogging, Blog Marketing, Social Networking, Networking, Party Plan, Appraisals, Brand Development, Brand Management, Branding & Identity, Event Management, Management, Customer Service, PowerPoint, Microsoft Excel, Facebook, Microsoft Word, Leadership, Team Leadership, Sales, Marketing, Training
Education
Bowling Green State University 2006 — 2011
Bachelor of Arts in Communication
Guardian Alarm August 2011 - Present
Cincinnati Bell June 2010 - August 2011
Cincinnati Bell January 2008 - July 2010
Cincinnati Bell October 2006 - January 2008
Skills
Wireless, Security, CCTV, Access Control, Telecommunications, Direct Sales, Call Center, Account Management, Sales Management, Operations Management, Product Management, Sales, Customer Retention, Training, New Business Development, Alarm Systems, IP Cameras, Process Improvement, Customer Service, Retail, Call Centers, Cross-functional Team..., Customer Satisfaction, Marketing, Product Marketing, Sales Operations, Solution Selling, Team Building, Vendor Management, Management, Salesforce.com
Education
Morehead State University 2000 — 2003
Bachelor, Marketing
Northern Kentucky University 1998 — 2000
Guardian Alarm May 2015 - Present
Celink February 2013 - May 2015
OtterBase August 2012 - February 2013
Office Depot January 2012 - July 2012
Webasto June 2011 - October 2011
Skills
VB.NET, SQL, C++, XHTML, JavaScript, PHP, Cognos, MySQL, Windows Batch, IBM Rational Tools, Access, Microsoft Excel, VBA, COBOL, SQL Server Management..., Troubleshooting, Software Development, Business Process..., DB2, VMware, Linux, Windows, SDLC, Agile Application..., CSS, Algorithm Analysis, Help Desk Support, Object Oriented Design, Visual Studio, Outlook, Software Documentation, Leadership, Systems Analysis, Team Management, Oracle SQL Developer
Education
University of Michigan-Flint 2007 — 2011
Bachelor of Science (B.S.), Computer Information Systems
Williams International 2015 - Present
Guardian Alarm 2013 - 2015
Techmotives Consulting Group 2009 - 2013
Whitlam Label Company 2009 - 2013
Amber Systems February 1991 - December 2008
Skills
Visual Studio, .NET, C#, SQL, XML, Software Development, Database Design, Data Management, Data Integration, IT Management, Database-driven Web..., ASP, VB, TSQL, Crystal Reports, PHP, Client/server, javascript, CSS, HTML, MS-SQL Server, Progress, EDI, MySQL, MS-Access, Computer Forensics, SQL Report Writing, SSRS, Mobile Application...
Education
Michigan State University 1980 — 1984
Computer Science
The Bartech Group April 2012 - Present
Guardian Alarm January 2012 - March 2012
Active Aero Group November 2009 - June 2010
Amber Home Healthcare, Inc. August 2008 - November 2009
Skills
Human Resources, Talent Acquisition, Interviews, Recruiting, Sourcing, Employee Relations, Onboarding, Temporary Placement, Employee Benefits, New Hire Orientations, Screening, Vendor Management, Recruitment, Microsoft Office, Retention, Customer Retention, OpenHire, ADP HRB, Compliance
Education
Central Michigan University 2003 — 2008
Bachelor of Science, Health Administration
Good People Popcorn April 2013 - July 2015
Wayne State University August 2014 - March 2015
Guardian Alarm June 2014 - August 2014
Crispelli's Bakery Pizzeria August 2012 - April 2013
Center for Student Diversity and Inclusion September 2011 - May 2012
Youth4Youth July 2011 - August 2011
TeenVoices4Real December 2009 - August 2011
The Yes Foundation June 2010 - August 2010
Skills
Leadership, Non-profits, Organization, Networking, Computer Graphics, Event Planning, Public Speaking, Customer Service, Social Media, Public Relations, Entrepreneurship, Microsoft Office, Team Building, PowerPoint, Research, Nonprofits, Social Networking
Education
Wayne State University 2012 — 2015
Business Administration and Management, General
John Carroll University 2011 — 2012
Business Administration and Management, General
Academy of the Sacred Heart 2008 — 2011
High School Diploma
Guardian Alarm June 2010 - Present
All Around Security and Sound December 2006 - April 2010
Skills
CCTV, Microsoft Office, DMP, Structured Cabling, Intercom, phone systems, Networking, Security, IP Cameras, Life Safety, IP CCTV, Intrusion Detection, Home Automation, Low Voltage, Surveillance, Security Management, Cabling, Security Operations, Burglar Alarm, Corporate Security, Home Theater, Security Training, Fire Protection, Troubleshooting, Technical Support, DVR, Fire Management, Customer Support, LAN-WAN, Telephony, Telecommunications, Customer Retention
Education
Richland College 1991 — 1993
Associate's degree, Small Business Administration/Management, 3.8
Richardson High School 1988 — 1991
Graduated, Small Business Managment; psychology, 3.6
Nexlink Communications June 2015 - Present
Anytime Fitness August 2014 - Present
Wireless Zone - Verizon Wireless Premium Retailer October 2008 - March 2015
Ortonville Michigan Chamber of Commerce December 2012 - December 2014
Guardian Alarm 2006 - 2008
Police Officer 2000 - 2004
Police Officer 1989 - 2000
Skills
Account Management, Customer Service, Team Building, Direct Sales, Sales Management, Retail, Online Advertising, Leadership, Small Business, Strategic Planning, Marketing Communications, Call Centers, Social Networking, Selling, Time Management, Recruiting, Training, Sales Process, Contract Negotiation, Management, Marketing, Sales, Business Development, Social Media Marketing, Cold Calling, Customer Satisfaction, Sales Operations, Advertising, Customer Retention, Wireless, Marketing Strategy, Microsoft Office, Public Relations, New Business Development, Negotiation, Budgets, Public Speaking, Event Planning, Telecommunications, Coaching, Inventory Management, Social Media, Store Management, Networking, Product Management, Microsoft Excel, Customer Experience, B2B, Merchandising, Salesforce.com
Education
Henry Ford Community College 1985 — 1991
Associates, Law Enforcement Investigation and Interviewing
Redford Thurston 1982 — 1985
Kargo November 2014 - Present
Royal Park Hotel April 2013 - December 2013
The Inn at St. John's January 2011 - December 2012
The Inn at St. John's April 2007 - January 2011
Guardian Alarm May 2002 - August 2006
Skills
Web Design, HTML Scripting, CSS, JavaScript, UIX, jQuery, Ruby on Rails, Visual Web Developer, Corporate Communications, Contract Negotiation, Organizational..., Event Management, Vendor Relationships, Hospitality, Employee Relations, Interviews, Convention Services, Staff Supervision, Copy Editing, Hiring Employees, International Relations, Detail Orientation, Event Planning, Training, Customer Service, Leadership, Meeting Planning, Sales, Management, Marketing, Corporate Events, Social Media, Budgets, Time Management, Social Networking
Education
Central Michigan University 2003 — 2007
BS, English
Gap Inc./Old Navy February 2015 - Present
Guardian Alarm July 2013 - December 2014
Gap Inc./Old Navy October 2009 - May 2013
Skills
Training, Customer Satisfaction, Customer Service, Interviews, Hiring, Management, Call Centers, Teamwork, Sales, Coaching
Education
Ashford University 2009 — 2011
Associate of Arts (A.A.), Early Childhood Education and Teaching, B
Ashford University 2009 — 2011
Associate of Arts (A.A.), Early Childhood Education and Teaching
Kakaris Dentistry September 2015 - Present
Guardian Alarm June 2011 - September 2015
Guardian Alarm September 2013 - March 2014
Willson International May 2008 - November 2008
Exel April 2005 - December 2007
Skills
Microsoft Excel, Teamwork, Training, Sales, Customer Service, Logistics, PowerPoint, Microsoft Office, Microsoft Word, English, Time Management, Social Media, Negotiation, Customer Satisfaction, Access, Data Entry, Call Centers, Warehousing, Filing, Inventory Management, Freight, Fax, Team Building, Surveillance monitoring, Medical Devices, Inbound calls, Outbound calls, Scheduling, Secretary
Education
Everest Institute-Dearborn 2007 — 2008
Dental Assistant, Dental Assisting/Assistant
Ross Business Institute 1993 — 1994
Computer Office Specialist, Computer Office Specialist
Annapolis High School 1989 — 1992
Diploma, Photography
Guardian Alarm August 2014 - Present
Guardian Alarm April 2005 - July 2014
Guardian Alarm October 2001 - April 2005
Skills
Customer Service, Security, Team Building, Training, Account Management, Operations Management, Security Management, Microsoft SQL Server, .NET, C#, C++, SQL Report Writing, Networking, Testing, Technical Support, Integration, SQL, Management, CCTV, Software Development
Education
Baker College of Allen Park 2013 — 2015
Associate’s Degree, Computer Programming - Database Management
Wayne State University 1997 — 2000
Fine Arts
Multimedia Solutions Inc April 2015 - Present
Audio Video Guys January 2013 - April 2015
Comcast June 2012 - November 2012
Bi-Lingual January 2008 - 2012
SIEU Healthcare Michigan January 2009 - April 2010
Quicken Loans July 2005 - January 2008
Guardian Alarm April 2003 - July 2005
Skills
Customer Service, Negotiation, Call Center, Customer Satisfaction, Sales, Account Management, Training, Team Building, Customer Retention, Salesforce.com, Microsoft Office, Outlook, Project Management, Microsoft Excel, Sales Management, Coaching, Strategic Planning, Microsoft Word, Telecommunications, Technical Support, Process Improvement, Team Leadership, Call Centers, Troubleshooting, Management, Leadership, Human Resources, Networking, Integration, Customer Experience, Software Documentation, Employee Relations, PowerPoint, Windows, Switches, Social Media, Access, Security, Interviews, Employee Training, Public Speaking
Education
Liberty University 2011 — 2015
B.S, Management Information Systems
Westwood College Online 2008 — 2009
B.S, Business
Ford Motor Company May 2015 - Present
Performance Personal Computers; performancepc.net January 2013 - Present
General Motors June 2013 - March 2015
Whelan Security July 2012 - June 2013
RSIG Security, Inc March 2011 - July 2012
Troy Police Department June 2011 - August 2011
Guardian Alarm January 2009 - March 2011
Skills
Security, Physical Security, Security Operations, Security Management, Surveillance, Corporate Security, Security Training, CCTV, Executive Protection, Private Investigations, Report Writing, Dispatching, Risk Management, Brand Quality, Product Claims, Claims Management, Claims Handling, Call Centers, Social Media, Social Media Marketing, Interviewing Skills, Hiring, Payroll, Employee Learning &..., Scheduling, Criminal Law, Business Law, Investigation, Claim Investigation
Education
Ferris State University 2010 — 2012
Bachelor of Science (B.S.), Criminal Justice, 3.8
Schoolcraft College 2008 — 2010
General Studies
Wayne State University 2006 — 2008
Music Education
Guardian Alarm September 2014 - Present
Beacon Hill Staffing Group January 2014 - September 2014
Modis April 2013 - January 2014
District Office of Congressmen Sander Levin December 2012 - April 2013
Skills
Human Resources, Interviews, Leadership, Management, Sourcing, Microsoft Office, Social Media, Teamwork, Business Analysis, Employee Relations, Talent Acquisition, Research, Time Management, Marketing, Training, Customer Service, Public Speaking, Project Management, Networking, Social Networking, Team Building, Talent Management, Legal Research Skills, Strategic Planning, Team Leadership, Market Research
Education
Central Michigan University 2008 — 2013
Bachelor of Applied Arts (B.A.A), Entrepreneurship/Entrepreneurial Studies. Minor- Finance and Legal Studies
Fort Hays State University 2013 — 2015
Master’s Degree, Human Resources Management, 3.70
Quicken Loans September 2013 - Present
Gibbs Planning Group September 2012 - April 2013
Urban4m January 2012 - May 2012
Qiu He International Environmental Landscape Design Consulting May 2011 - August 2011
Roomsurf College Roommate Search October 2010 - May 2011
Kemkraft Engineering May 2010 - August 2010
Guardian Alarm May 2009 - August 2009
Skills
Sales, Account Management, Customer Service, Microsoft Office, Teamwork, Market Research, Research, Market Analysis, Data Analysis, GIS, ESRI, Data Modeling, Demographic Analysis, Microsoft Excel, PowerPoint, Microsoft Word, Data Entry, Time Management, Outlook, Sales Management, Social Media Marketing, Geography, Marketing
Education
University of Miami 2008 — 2012
Bachelor, Geography & Regional Studies
Novi High School
Continental Tire May 2004 - Present
Robert Bosch North America May 2000 - March 2004
Guardian Alarm 1996 - 2000
Skills
Variance Analysis, Financial Analysis, Financial Reporting, Strategic Planning, Process Improvement, Forecasting, Continuous Improvement, General Ledger, Microsoft Excel, Automotive, Manufacturing, Vehicles, Sarbanes-Oxley Act, Human Resources, SAP
Education
Walsh College 1997 — 2000
MBA, Finance
Eastern Michigan University 1991 — 1995
BBA, Accounting
City of Southgate January 2014 - Present
Guardian Alarm August 2013 - January 2014
Guardian Alarm November 2012 - August 2013
Guardian Alarm October 2012 - November 2012
City of Wayne May 2012 - July 2012
Guardian Alarm June 2011 - May 2012
Ferris State University August 2007 - May 2011
Ray Hunter Garden Center and Flower Shop August 2005 - August 2009
USA Hockey October 1999 - May 2007
Skills
Physical Security, Security Management, Access Control, Surveillance, CCTV, Investigation, Criminal Law, Microsoft Excel, Security, Management, Sales, Corporate Security
Education
Wayne State University 2013 — 2015
Bachelor's degree, Accounting, Junior
Ferris State University Law Enforcement Academy 2010 — 2011
Bachelor of Science (BS), Criminal Justice/Police Science
Ferris State University 2007 — 2011
B.S, Criminal Justice-Law Enforcement
Ferris State University 2007 — 2011
Minor, Sociology
EPITEC September 2015 - Present
KLA Laboratories, Inc. March 2013 - August 2015
Best Buy November 2012 - March 2013
Guardian Alarm June 2012 - November 2012
Best Buy June 2006 - March 2009
Skills
Troubleshooting, Cisco Technologies, Cisco Nexus, Networking, Cisco Routers, Cisco Switches, Data Center, CCNA, Cisco IOS, Security, PowerPoint, Routers, Microsoft Office, Microsoft Word, Microsoft Excel, Research, Computer Hardware, Security+, System Administration, Windows, Customer Service, Teamwork, Public Speaking, LAN-WAN, A+ Certified, Laptops, Social Media, OS X, Windows XP, Windows 7, Cisco Certified
Education
Henry Ford Community College 2011 — 2013
Associate's degree, Computer and Information Systems Security/Information Assurance, 3.5
Madonna University 2008 — 2011
Bachelor's degree, Criminal Justice, 3.5
DaVita May 2010 - Present
Blockbuster December 2004 - May 2010
CompUSA April 2003 - August 2004
Comcast February 2001 - April 2003
Best Buy 1998 - 2001
Libralter Plastics Inc. March 1992 - March 1995
Guardian Alarm March 1992 - March 1995
Skills
Leadership, Human Resources, Management, Onboarding, Team Building, Recruiting, Strategic Planning, Coaching, Employee Relations, Succession Planning, Talent Management, Retail, Policy, Interviews, Performance Management, HR Policies, Leadership Development, Talent Acquisition
Education
Davenport University 1984 — 1995
Bachelors, Business Administration
Straight Forward December 2013 - Present
Ability Network April 2010 - January 2013
Merwin Home Medical August 2008 - December 2009
AQS Management Systems February 2007 - July 2008
Guardian Alarm January 2005 - January 2007
Total Training Network July 2003 - December 2004
Skills
Cold Calling, Account Management, Sales, Sales Process, Customer Service, Medicare, Lead Generation, Direct Sales, SaaS, CRM, Selling, Call Centers, Hospitals
Education
University of Wisconsin-River Falls 1997 — 1999
B.S., Marketing Communications
Century College 1994 — 1997
A.A., Generals
South Campus-White Bear Lake, MN 1991 — 1994
GBW Railcar Services February 2013 - Present
Watco February 2013 - July 2014
Grass Gators, Inc. April 2000 - December 2013
TTL Associates May 2012 - February 2013
Auto Warehousing Company January 2006 - February 2009
J&L Industrial Supply January 2003 - July 2004
Astechnologies, Inc. December 1998 - May 2002
Guardian Alarm November 1993 - December 1998
Skills
Employee Relations, Workers Compensation, Performance Management, Unemployment Claims, Benefits Administration, FMLA, Compensation & Benefit, Human Resources, Strategic Human..., Human Resource..., Human Resource Planning, Coaching, Labor Relations, Employment Law, Multiple Sites, Legal Compliance, Internal Investigations, Training Delivery, Progressive Discipline, Management, Change Management, Succession Planning, Development Of Employees, Employee Grievance, Conflict Resolution
Education
Michigan State University 2009 — 2009
HR Executive Education, Certified Labor Relations Leader Program
Central Michigan University 1994 — 1996
MSA, HR Management
Eastern Michigan University 1990 — 1993
BBA, Management Major, HR Concentration
Oakland Community College
ALA, Liberal Arts and Sciences, General Studies and Humanities
Ruco Alarm / Tekin Systems April 2012 - Present
Ruco Alarm January 2009 - Present
Heritage Technology Group October 2008 - March 2012
Guardian Alarm October 2006 - March 2008
Skills
Security, CCTV, Fire Alarm, Strategy, Integration, Sales, Alarm Systems, Change Management, Negotiation, Life Safety, Computer Security, Residential Homes, Account Management, Loss Prevention, New Business Development
Education
University of Dayton 1970 — 1974
B.S., Criminal Justice
WorkForce Software August 2015 - Present
Crossfit Frostbite July 2015 - Present
AdvoCare July 2014 - Present
Guardian Alarm Company May 2014 - August 2015
Guardian Alarm November 2011 - May 2014
Electro-Matic Products, Inc. June 2004 - August 2011
Bar Louie November 2010 - March 2011
Skills
Dependable, Good work ethic, Works well in team..., Positive Attitude, Effective communication, Interpersonal skills, Reliable, Attention To Detail, Organized Multi-tasker, Hard-worker, Determined to Succeed, Teamwork, Work Ethic, Social Skills, Telephone Skills, People Skills, Marketing, Leadership, Time Management, Customer Satisfaction, Sales, Social Networking, Employee Benefits, Customer Service, Customer Retention, Accounting, Account Management, Microsoft Office, Call Centers, Inventory Management, Direct Sales, Training, Team Leadership, Outlook, PowerPoint, Interviews, Event Planning, Management, Negotiation, Event Management, Employee Relations, Marketing Communications, Recruiting, Social Media Marketing, Microsoft Excel, Operations Management, Microsoft Word
Education
Walsh College 2013 — 2015
Masters of Management, Business Administration and Management, General, 3.475
Walsh College 2010 — 2011
Bachelors, Business Management
Oakland Community College 2009 — 2010
Credits towards Degree, Business Management
Grand Valley State University 2006 — 2009
Credits towards degree, Business
Farmington High School 2002 — 2006
Diploma
Guardian Alarm December 2014 - Present
St.ThomasEpiscopal Church July 2010 - December 2014
Lowes October 2007 - December 2009
CVS Caremark Corporation July 2000 - June 2007
Skills
Customer Service, Microsoft Word, Microsoft Excel, Problem Solving, Retail, Management, Team Building, Training, Microsoft Office, Data Entry, Sales, Outlook, Customer Satisfaction, Teamwork
Education
Detroit Business Institute-Downriver 1999 — 2000
Certificate, Medical Office
Door Openers and More. LLC July 2009 - Present
The Sussman Agency May 2009 - Present
Entry and Exit Systems March 2009 - Present
Bergin Financial, Inc. March 2006 - March 2009
Perfect Mortgage March 2006 - March 2009
Guardian Alarm June 2004 - March 2006
Guardian Medical Monitoring November 2003 - June 2004
Guardian Alarm November 2000 - November 2003
U.S. Army Audit Agency July 2000 - November 2000
Guardian Alarm June 1999 - July 2000
Skills
Account Management, Financial Analysis, General Ledger, Financial Reporting, Strategic Planning, Accounts Receivable, Team Building, Budgets, New Business Development, Forecasting, Accounts Payable, Microsoft Excel, Financial Statements, Negotiation, Treasury Management, Corporate Budgeting, Cash Flow, Management, Process Improvement, Customer Service, Accounting, Microsoft Office, Payroll, Operations Management, Training, Fixed Assets, Analysis, Finance, Accruals, Revenue Recognition, QuickBooks, Leadership, Mergers & Acquisitions, Small Business
Education
Walsh College 1999 — 2003
Masters, Corporate Finance
Walsh College 1995 — 1998
Batchelors, Accounting
Macomb Community College 1993 — 1995
Associates, Accounting
Warren Mott HS 1992 — 1993
Brunswick County Government Collections ManagerGuardian AlarmMarch 1998 - December 2005
Guardian Alarm March 1998 - December 2005
Education
Shaw University 1969 — 1973
Guardian Medical Monitoring May 2005 - Present
Guardian Alarm March 2005 - May 2005
Keystone Pharmacy August 2004 - March 2005
Walgreens January 1998 - May 2004
Skills
Sales, Marketing, Customer Service, Healthcare, New Business Development, Salesforce.com, Geriatrics, Gerontology, Business, Networking, Account Management, Social Networking, Elder Care, Compassion, Medical Devices, Strategic Planning, Home Care, Public Speaking, Healthcare Management, Medicare, Hospitals, Emergency alert systems, Direct Sales, Leadership, Selling, Customer Retention, Cold Calling, Sales Presentations, Trade Shows, HIPAA, Sales Operations, Healthcare Industry, Team Building, Product Launch, Relationship Marketing, Patient Advocacy, Management, Long-term Care
Education
Central Michigan University 1999 — 2004
Bachelor of Science, Interpersonal and Public Communication
East Grand Rapids High School
High School Diploma
Grand Rapids Community College
Certificate in Aging, Gerontology
Guardian Alarm October 2013 - October 2014
Donor Dialogue June 2009 - October 2013
Minacs August 2002 - December 2008
Skills
Contact Centers, Call Center, Training, Team Building, Management, Call Centers, Customer Service, Budgets, Customer Experience, Sales, Leadership, Troubleshooting, Operations Management, CRM, Time Management, Team Leadership, Process Improvement, Program Management, Project Management, Coaching, Vendor Management, Account Management, Business Development, Business Analysis
Education
Eastern Michigan University 2013 — 2015
Master's degree, Educational/Instructional Technology
Eastern Michigan University 1987 — 1998
Bachelor of Science, Communication Technology
Trinity Health May 2002 - Present
Federal Mogul as a CDI Contractor 1999 - May 2002
Chrysler as a CDI Contractor 1997 - 1999
Guardian Alarm 1996 - 1998
MobileComm 1989 - 1996
ACX 1987 - 1989
Skills
Microsoft Active..., Certified Novell..., Visual Basic
Education
Indiana University South Bend 1983 — 1990
Computer Science
Guardian Alarm January 2012 - Present
Program Planning Professionals 2000 - February 2012
Pcubed September 2000 - January 2012
Deloitte July 1997 - August 2000
Deloitte & Touche LLP 1997 - 2000
Skills
Business Analysis, Business Process..., Change Management, Cloud Computing, Cross-functional Team..., Data Center, Enterprise Architecture, Governance, IT Management, IT Operations, IT Strategy, Integration, Management, Networking, PMO, Process Improvement, Program Management, Project Management, Project Portfolio..., Project Server, Security, SharePoint, Software Project..., Strategic Planning, Team Building, Vendor Management, Windows Server, SDLC, PMP, Business Intelligence
Education
Grand Valley State University
TCHS
Guardian Alarm October 2004 - Present
Whatantics Productions January 1997 - Present
Flim Flam Film LLC April 1995 - Present
Freelance Producer April 2000 - October 2004
AT&T Media Services January 1998 - April 2000
Cinema Americano May 1996 - January 1998
TCI Cablevision April 1995 - January 1998
Skills
Video, Video Production, Video Editing, Videography, HD Video, Web Video, Music Videos, Digital Video, Film, Film Production, Feature Films, Short Films, Film Editing, Independent Film, Film Festivals, Adobe Creative Suite, Photoshop, Digital Photography, Event Photography, Portrait Photography, Illustrator, Premiere, Adobe Encore, PowerPoint, Scripting, Script Doctoring, Copywriting, Event Videography, Event Producing, Corporate Events, Event Planning, Event Management, Social Media Marketing, Encoding, Compositing, Avid, Final Cut Pro, Audio Editing, Studio Recording, Location Recording, Live Sound, Marketing Communications, Advertising, Advertising Management, Producing Documentaries, DVD authoring, Steadicam, Post Production, Documentaries, Television
Education
University of Michigan 1991 — 1995
Communications, English and Film, Bachelors General Studies, 3.5
Ruco Alarm March 2011 - Present
Heritage Technology Group March 2010 - March 2011
Guardian Alarm 2006 - 2008
Skills
New Business Development, Elwctronic Security and..., Sales, Customer Service, Team Building, CCTV, Account Management, Sales Management, Security
Education
University of Dayton 1970 — 1974
Bachelor's degree, Criminal Justice and Corrections
Guardian Systems August 2014 - Present
Guardian Security Systems, Inc. May 2014 - August 2014
Protection One September 2011 - May 2014
Guardian Security Services, Inc. January 2009 - September 2011
Aerotek Professional Services; Contract Services to General Motors July 2005 - October 2008
Guardian Alarm 1992 - 1995
Skills
Security, Access Control, CCTV, Alarm Systems, Physical Security, Surveillance, Biometrics, Video over IP, IP Cameras, Integration, Fire Alarm, Intrusion Detection, Networking, Security+, Video Analytics, Security Operations, Security Management, Building Automation, Cabling, Emergency Management, Corporate Security, System Design, Life Safety, Solution Selling, IPS, Low Voltage, Risk Assessment, IP CCTV, Supervisory Skills, NFPA, Burglar Alarm, Business Continuity, DVR, Home Automation
Education
Harding University 1986 — 1988
BBA, Marketing
Rochester College 1984 — 1986
AA, Business
Guardian Alarm May 2013 - Present
Guardian Alarm January 2004 - Present
Aston Business Solutions April 1999 - September 2003
Citizens Insurance/Allmerica Financial April 1988 - February 1998
Education
Cleary University 1996 — 1998
BBA, Business Management
University of Michigan-Flint 1986 — 1988
ADT Security Services August 2009 - December 2013
Guardian Alarm December 2007 - July 2009
Skills
Sales, CRM, Sales Operations, Cold Calling, Direct Sales, Account Management, Salesforce.com, Sales Presentations, Selling, Sales Management, Sales Process, B2B, New Business Development, Solution Selling, Marketing, Customer Satisfaction, Marketing Strategy, Lead Generation, Customer Service, Negotiation, Contract Negotiation, Social Media Marketing, Business Development
Education
Oakland University 2002 — 2007
BA, Marketing/Communication
Eisenhower High School
Guardian Alarm October 2008 - Present
Skills
Alarm Systems, Access Control, Video over IP, CCTV, Fire Alarm, Life Safety, IP Cameras, Physical Security, Surveillance, Biometrics, Intrusion Detection, Video Analytics, Security, Security Management, Burglar Alarm, Fire Protection, Account Management, Customer Retention, Home Automation, Corporate Security, Alarm Management, Remote Viewing, IPS, IP CCTV
Education
Schoolcraft College
Business
Bergeron Land Development, Inc. October 2001 - Present
Bergeron Group of Companies October 2001 - Present
Bergeron Sand Rock and January 2001 - September 2011
Guardian Alarm 1998 - 2001
Skills
Contract Management, Budgets, Cost Control, Process Scheduler, Feasibility Studies, Change Orders, Contract Negotiation, Pre-construction, Mining, Construction, Real Estate Development, Accounting, Financial Accounting, Accounts Payable, Accounts Receivable, Purchasing, Customer Service, Shipping & Receiving, Account Reconciliation, Receptionist Duties, some human resource..., Procurement
Education
University of Miami 1983 — 1988
Accounting
Elizabeth , N.J. 1976 — 1978
HIGH SCHOOL
Guardian Alarm June 2014 - Present
Guardian Alarm September 2012 - June 2014
Guardian Alarm January 2010 - August 2012
Guardian Alarm March 2007 - January 2010
Guardian Alarm March 1995 - February 2007
Skills
Access Control, CCTV, Customer Service, Account Management, Alarm Systems, IP Cameras, IP CCTV, Fire Alarm, Video over IP, Video Analytics, Burglar Alarm, Biometrics, Sales Management, Surveillance, Home Automation, Intrusion Detection, DVR, Security Operations, Low Voltage, IPS, Customer Retention, Team Building, Remote Viewing, Training, Marketing, Recruiting, Employee Relations, Cross-functional Team..., Solution Selling, Life Safety, Security, New Business Development, Security Management, Fire Safety, Fire Protection, Physical Security, Corporate Security, Security+, Security Training, Protection, Security Audits, Background Checks, Asset Protection, Executive Protection, Direct Sales, Operations Management, Time Management, Budgets, Loss Prevention, Customer Satisfaction
Education
Oakland University 1991 — 1993
Family Learning Center for Music July 2013 - February 2015
Ralph J. Stolle Countryside YMCA April 2012 - July 2012
Association of Christian Librarians April 2011 - January 2012
Emerson Network Power July 2008 - December 2008
FirstEnergy October 2007 - December 2007
Chrysler Stamping Plant April 2007 - September 2007
Guardian Alarm January 2006 - July 2006
Buck Consultants March 1997 - May 2005
Skills
Microsoft Applications, Administrative..., Outlook, Lotus Notes, Spreadsheets, PowerPoint, Invoicing, Nonprofits, Payroll, Recruiting, Customer Service, Creative Writing, Office Management
Education
Ohio Christian University 2015 — 2017
Master's degree, Pastoral Studies/Counseling
Ohio Christian University 2011 — 2013
Bachelor of Arts (B.A.), Psychology, 3.861
Clark State Community College 2010 — 2012
Graphic Design/Psychology
Lorain County Community College 2009 — 2010
Business Administration and Management, General
Virginia Marti College of Art and Design 2008 — 2008
Interior Design
Art Institute of Pittsburgh 2006 — 2006
Graphic Design
Cuyahoga Community College 1989 — 1994
Associate of Applied Business, Commercial and Advertising Art, 3.4
Cuyahoga Valley Career Center 1985 — 1987
Certificate, Commercial and Advertising Art
ADT Security Services August 2015 - Present
Tyco Integrated Security 2012 - December 2014
ADT Security Services 2009 - 2012
ADT Security Services 2002 - 2009
ADT Security Services 1999 - 2002
ADT Security Services 1998 - 1999
Kansas City Power & Light 1997 - 1998
Guardian Alarm 1992 - 1997
Skills
Sales Management, Security Management, P&L Management, Operations Management, Team Building, Leadership Management, Building High..., P&L Results, General Management, Performance Metrics, Customer-focused Service, Security Operations, Alarm Systems, Access Control, CCTV, IP Cameras, Fire Alarm, Security, Intrusion Detection, Surveillance, Physical Security, Video over IP, Biometrics, IP CCTV, Video Analytics, Corporate Security, Life Safety, Background Checks, Fire Protection, Fire Safety, Low Voltage, Security Audits, Security+, IPS, Personal Security, Security Training, Loss Prevention, Integration, Risk Assessment, Cabling, Private Investigations, Executive Protection, Protection, Asset Protection, Workplace Violence, Alarms
Education
Texas Christian University
Abilene Christian University
Associate of Arts (AA)
Guardian Alarm May 2015 - Present
Guardian Alarm May 2015 - Present
Wilbanks Energy Logistics September 2014 - May 2015
Corrosion Fluid Products Corp. December 2007 - September 2014
NSK Corporation May 2006 - December 2007
Skills
Forecasting, Accounting, Accounts Payable, Negotiation, Account Management, Inventory Management, Accounts Receivable, Microsoft Excel, Process Improvement, Customer Service, Microsoft Word, Microsoft Office
Education
University of Phoenix 2010 — 2013
Bachelor, Accounting, 3.5 GPA
Guardian Alarm
Skills
CCTV, Microsoft Excel, Customer Service, General Ledger, Video Analytics, Alarm Systems, Access Control, Accounts Payable, Time Management, Sales Management, Biometrics, Account Management, Direct Sales, IP Cameras, Customer Retention, Security, Sales
Education
Cleveland State University
Bachelor, Business / Accounting
Guardian Alarm December 2009 - Present
Michigan Habilitation & Learning March 2007 - October 2007
Quest Inc December 2006 - April 2007
Special Tree Rehabilitation System February 2005 - September 2006
Skills
Customer Service, Project Management, Site Management
Education
Ashford University 2012 — 2014
Associate of Arts (A.A.), Organizational Leadership, 3.89
Guardian Alarm June 2014 - Present
Prudential Protective Services August 2010 - February 2013
Securitas October 2002 - August 2010
Tact Security August 2000 - October 2002
Skills
Research, Management, Recruiting, Policy, Security, Security Operations, Physical Security, Surveillance, Security Management, Private Investigations, Investigation, Corporate Security, Workplace Violence, Executive Protection, Security Training, Personal Protection, Crisis Management, Personnel Security, Time Management, Close Protection, Criminal Justice, Emergency Management, Personal Security, Leadership Development, Criminal Investigations, Enforcement, Sales, Law Enforcement
Education
Delta College 2006 — 2010
Associates, Security and Investigations
Critical Signal Technologies, Inc. July 2008 - Present
TTI 2007 - 2008
Guardian Alarm 1994 - 2007
Skills
Account Management, Sales Management, Team Building, Cross-functional Team..., New Business Development, Direct Sales, Alarm Systems, Sales, Medical Devices, Sales Operations, Operations Management, Product Development, Project Management, Strategic Planning, Integration, Customer Retention, Customer Satisfaction, Microsoft Office, Contract Negotiation, Customer Service, Team Leadership, Process Improvement, Coaching, Healthcare, Training, Leadership, Business Development
Education
Macomb Community College 1987 — 1992
Internet2 April 2015 - Present
Guardian Alarm November 2014 - April 2015
Guardian Alarm August 2010 - November 2014
Women's Personal Growth and Therapy May 2009 - July 2010
Michigan Economic Development Corporation May 2009 - August 2009
Lipari Foods May 2008 - August 2008
Skills
Microsoft Excel, Microsoft Office, Customer Service, Microsoft Word, PowerPoint, Teamwork, Leadership, Account Management, Outlook, Strategic Planning, System Administration, Team Building, Accounting, Budgets, Business Development, Customer Satisfaction, Financial Analysis, Management, Negotiation, New Business Development, Payroll, Research, Salesforce.com, Social Media, Team Leadership, Training, Process Improvement, Accounts Receivable, Administration
Education
Walsh College of Accountancy and Business Administration 2012 — 2014
Master's degree, Business Administration and Management, General, 3.7
Michigan State University 2006 — 2010
Bachelor of Arts, Finance
Clear Fortress Window Film, LLC June 2010 - Present
Guardian Alarm April 1999 - January 2010
Skills
New Business Development, Sales, Security, Physical Security, Sales Management, Security Management, Interior Design
Education
Davenport University 1994 — 1998
BBA, General Business
Guardian Medical Monitoring June 2008 - Present
Guardian Alarm November 1996 - July 2008
Skills
Team Building, Medical Devices, Healthcare, Strategic Planning, Account Management, Customer Service, Process Improvement
Education
Henry Ford Community College
Guardian Alarm March 2013 - Present
Security consultant June 1996 - March 2013
Perry Drugs April 1986 - June 1996
Skills
Network Security, Alarm Systems, Security/Camera..., Computers/Microsoft, Operations Management, Team Management, Store Management, Marketing, Sales, Sales Management
Education
Eastern Michigan University 1974 — 1977
74-77, Marketing
Guardian Alarm February 2013 - Present
Skills
Operations Management, Team Building
Education
New England Institute of Technology 2004 — 2006
ADT Security Services July 1964 - Present
Guardian Alarm February 1980 - June 1982
Skills
Sales Management, Account Management, Sales, Access Control, CCTV, New Business Development, Security, Team Building, Customer Service, Alarm Systems
Education
Baldwin-Wallace College 1990 — 1992
Master of Business Administration (MBA), MANAGEMENT
John Carroll University 1960 — 1964
Bachelor's degree, Psychology/Sociology
Guardian Alarm December 2010 - Present
Premier Electronics Inc September 2005 - July 2008
SimplexGrinnell September 2001 - January 2005
Skills
Alarm Systems, Fire Alarm, Access Control, CCTV, Surveillance, Life Safety, IP Cameras, Video over IP, Fire Protection, Fire Suppression Systems, Low Voltage, Intrusion Detection, Fire Safety, Security, Security Management, Amateur Radio, Electronic Engineering, Electronic Circuit..., Burglar Alarm, Emergency Management
Education
Macomb Community College 2007 — 2010
Associate's degree, Electrical, Electronic and Communications Engineering Technology/Technician
Automotive Components Holding April 2007 - August 2011
CVS Pharmacy November 2005 - February 2006
Guardian Alarm July 2003 - May 2004
Education
University of Phoenix
Computer Information Technology
Guardian Alarm December 2011 - Present
Protection One July 2010 - December 2011
Allied Contractor Security August 2008 - July 2010
ADT Security Services 1997 - 2008
Skills
CCTV, Access Control, Fire Alarm, Alarm Systems, IP Cameras, Surveillance, Life Safety, Biometrics, Video over IP, Physical Security, Security Management, Sales Management, Fire Protection, Account Management, Customer Retention, Sales, Intrusion Detection, Operations Management, New Business Development, Corporate Security, Cold Calling, Security, Video Analytics, Security Operations, Low Voltage, Security+, IPS, Protection, Customer Service, Team Building, CompTIA Security+, Asset Protection, Loss Prevention, Customer Satisfaction, Home Automation
Education
The Ohio State University
Management
The Doctors Clinic January 2012 - February 2012
Expert Care September 2010 - February 2011
Natural Freedom February 2009 - November 2009
Guardian Alarm February 2008 - April 2008
Comcast August 2006 - February 2007
Guardian Alarm July 2005 - August 2006
Skills
Medical Terminology, eTHOMAS, Telephone Etiquette, SAP System, CMS 1500, UB92, Accounting, Bookkeeping, Scheduling, Microsoft Office, Anatomy, Physiology
Education
Dorsey Business Schools-Roseville 2011 — 2012
Insurance and Coding Specialist Certification, Medical Billing
Chrysler Group LLC October 2012 - Present
Guardian Alarm February 2012 - October 2012
Education
Macomb Community College
Oakwood Healthcare January 2013 - Present
Guardian Alarm May 2012 - January 2013
Wayne County Airport Authority June 1994 - February 2012
Wayne County Sheriff's Department October 1984 - June 1994
Skills
Mountain Bike, Field Training Officer, Accident Reconstruction, Police, Surveillance, Security, Customer Service, Physical Security, Private Investigations, Criminal Investigations, Executive Protection, Crime Prevention, Team Building
Education
Henry Ford Community College 1981 — 1984
Criminal Justice/Police Science
Barco Security Services, LLC May 2014 - Present
SELF EMPLOYED December 2011 - Present
Guardian Alarm August 2009 - December 2011
BARCO SECURITY SERVICES, INC. January 1986 - January 2009
DIEBOLD INC. January 1969 - January 1986
Diebold Inc. Canton ohio December 1964 - December 1985
JACKSON PATROL SERVICE January 1960 - January 1969
ADVANCE ALARM CO. January 1959 - January 1960
Skills
Access Control, Alarm Systems, Wireless, IP Cameras, Physical Security, Security, Protection, Security Management, Video over IP, Executive Protection, Security Operations, Security Training, Intrusion Detection, Biometrics, Risk Assessment, Surveillance, Corporate Security, Life Safety, Video Analytics, Burglar Alarm, Fire Protection, Security Audits, DVR, IP CCTV, Fire Safety, Troubleshooting, Security Awareness, Personal Security, Asset Protection, Team Building, Emergency Management, Low Voltage, Home Automation, Account Management, Cabling, Crisis Management, Fire Management, Loss Prevention, Close Protection, Direct Sales, Building Automation, Background Checks, Team Leadership, Key Account Management, Contract Negotiation
Education
NYU, USN-ELECTRONIC TECHNICIAN
Electrical and Electronics Engineering
New York University
Electronics
Sewanhaka H.S.
USN
Submarine School / Electronics tech School, Electrical, Electronics and Communications Engineering
The Minacs Group March 2015 - Present
North American Bancard October 2014 - March 2015
ICONMA March 2014 - October 2014
Aerotek March 2013 - March 2014
Expertcare February 2012 - March 2013
City of Dearborn Heights June 2004 - February 2012
Guardian Alarm September 2001 - June 2004
Skills
Recruiting, Criminal Justice, Human Resources, Customer-focused, Customer Service, Logistics Systems, Applicant Tracking..., Sourcing, Management, Interviews, Temporary Placement, Training, Analysis, Screening, Background Checks, Internet Recruiting, Talent Acquisition, Onboarding, Leadership
Education
University of Michigan-Dearborn 2002 — 2008
Bachelor of Science (B.S.), Criminal Justice
The HOPE Program July 2014 - Present
Guardian Alarm January 2013 - Present
Skills
Communication, Marketing Communications, Social Media Marketing, Promotions, Advertising
Education
Eastern Michigan University 2007 — 2014
Bachelor of Science (BS), Communication
Guardian Alarm Lead Product EngineerRio Tinto AlcanOctober 1979 - June 2010
Education
Ohio University 1965 — 1970
BS, Geology/Biology
Guardian Alarm February 2013 - Present
US Navy February 2010 - May 2012
Education
Everest Institute-Southfield 2012 — 2013
Diploma, Information Technology
Naval Air Technical Training Center 2010 — 2010
Guardian Alarm April 2012 - June 2013
Prudential Security January 2011 - January 2012
Taco Bell August 2004 - February 2005
Oakland Hills Country Club May 2001 - September 2001
Education
Everest Institute-Southfield 2008 — 2009
Certificate, Computer Technology/Computer Systems Technology, A
Oakland University 2005 — 2008
Computer Engineering
Henry Ford Community College
Undecided
Guardian Alarm July 2009 - Present
Education
Malvern
Stark State College of Technology
Guardian Alarm April 2012 - Present
APEK Electronic Restoration October 2009 - August 2012
Skills
IT Hardware Support, Software Installation, Software Development, Hardware Diagnostics, Network Design
Education
Baker College of Auburn Hills 2011 — 2015
Bachelor's degree, Computer Science, 3.75 GPA
Guardian Alarm Admin NCOICUSARCFJanuary 2010 - September 2012
Cintas Fire Control January 2006 - January 2008
Skills
Security, Restaurants, Communication, Customer Service, Customer Satisfaction, Weapons, Self Defense, Defensive Driving, Information Technology
Education
Colorado Technical University 2012 — 2016
Bachelor's degree, Information Technology
Allendale High School 1999 — 2002
Diploma
Guardian Alarm January 2014 - Present
Norfolk Virginia Police Department September 2007 - September 2013
Education
Central Michigan University 2001 — 2006
Child Development and Early Education
Buckeye Telesystem March 2014 - Present
Torrence April 2013 - March 2014
Guardian Alarm September 2008 - April 2013
Skills
Network Engineering, Alarm Systems, Fire Alarm, IP Phones, Fiber Optics, Fiber Optic Networks
Education
Owens Community College 2012 — 2015
Associate's degree, Wide area networking
Guardian Alarm February 2009 - Present
Education
Broward College 1999 — 2001
Computer Engineering
J.P.Taravella 1996 — 1999
Architecture
U.S. Army Reserve January 2015 - Present
Guardian Alarm October 2014 - Present
US Army May 2010 - November 2014
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Leadership, Training, English, Public Speaking, Windows, Team Building, Supervisory Skills, Security Clearance, Army, Military Experience, Security, Military, Organizational...
Education
Henry Ford Community College 2006 — 2009
Associate's Degree, Liberal Arts and Sciences, General Studies and Humanities
FedEx Office December 2014 - Present
Presence Health February 2014 - Present
Guardian Alarm December 2012 - August 2013
Ulta January 2011 - December 2011
Skills
Customer Service, Call Centers, Medical Monitoring, Medical Assisting, Information Technology, Security, Consulting, Virtual Assistance, Clerical Skills, Digital Printing, Phone Etiquette, Bilingual Communications, Report Writing, Speech, Critical Reading, Proposal Writing, Site Inspections, Organizational...
Education
City Colleges of Chicago-Harry S Truman College 2012 — 2015
Associate's Degree, Liberal Arts and Sciences/Liberal Studies, Junior
Oakland Community College 2012 — 2013
Associate's Degree, General Studies, Sophomore
College of DuPage 2010 — 2011
Associate's Degree, General Studies, Freshman
Guardian Alarm May 2015 - Present
Wilbanks Energy Logistics 2014 - 2015
Corrosion Fluid Products Corp. 2007 - 2014
Education
University of Phoenix 2010 — 2013
Bachelor's degree, Accounting and Finance