HealthNow New York Inc.
Industry: Company
DescriptionHeadquarters: Buffalo, New York, United States Founded: 1936 Subsidiaries: Blue Cross Blue Shield of Western New York Inc, Parent organization: HealthNow Systems, Inc.
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HealthNow New York Inc. Employees
HealthNow New York Inc. March 2015 - Present
The McGuire Group Health Care Facilities June 2014 - March 2015
TouchPoint Support Services February 2014 - June 2014
EatwiseRx/Blue Circle Dietetics and Nutrition PC November 2013 - February 2014
EatwiseRx November 2012 - February 2014
Best Buy July 2008 - November 2012
Seneca Babcock Community Center April 2011 - June 2011
Skills
Nutrition, Wellness, Sales, Health, Dietetics, Nutritional Counseling, Weight Management, Wellness Coaching, Nutrition Education, Medical Nutrition..., Prevention, Diabetes, Health Promotion, Disease Management, Diet Planning, Health Education, Healthcare
Education
D'Youville College 2008 — 2012
Bachelor/Master of Science (B.S./M.S.) in Dietetics, Dietetics/Dietitian and Minor in Psychology, 3.78
Daemen College 2005 — 2008
Natural Science/Physical Therapy, 3.4
UPMC Health Plan February 2014 - Present
Avighna Global Solutions January 2013 - Present
HealthNow New York Inc. August 2011 - February 2014
Enternet Business Systems January 2011 - July 2011
Skills
Data Warehousing, Business Intelligence, Cognos, Requirements Gathering, SQL, Data Modeling, ETL, Microsoft SQL Server, Data Warehouse..., Data Integration, Teradata, Informatica, Business Intelligence..., Oracle, Business Objects, Business Requirements, Agile Methodologies, Databases, Analysis, SDLC, Visio, Requirements Analysis, Business Analysis, Business Process, PL/SQL
Education
Florida International University
Masters
Excellus BlueCross BlueShield April 2015 - Present
HealthNow New York Inc. 2012 - 2015
BCBS of Louisiana 2011 - 2012
BCBS of Vermont 2000 - 2010
Vermont, US 2000 - 2009
Keane 2005 - 2008
Keane 2005 - 2008
Keane 2005 - 2008
Lalinea Consultancy 1995 - 2000
Samancor 1990 - 1995
Skills
PMO, Change Management, Vendor Management, Software Project..., Process Improvement, PMP, Project Management, Program Management, SDLC, Business Analysis, Software Development, Strategic Planning, Requirements Analysis, MS Project, IT Strategy, Visio, SharePoint, Healthcare, Business Process..., Business Intelligence, Project Portfolio..., Integration, SQL, Requirements Gathering, Analysis, Software Documentation, Quality Assurance, Risk Management, Resource Management, Enterprise Architecture, ITIL, Leadership, Systems Analysis, Process Engineering, IT Management, Business Process, ERP, Six Sigma, Project Planning, IT Service Management, Testing, Management, Agile Methodologies, CRM, Microsoft Project, Outsourcing, Disaster Recovery, Cross-functional Team..., Consulting, Project Delivery
Education
Capella University 2009 — 2014
PhD of Science in Project Management (Scholar Practitioner), Information Technology Project Management (2014), with Distinction
Capella University 2006 — 2007
MS in IT Project Management and Leadership, GPA = 4.0
Capella University 2002 — 2005
BS in IT Project Management, GPA = 4.0, (Summa Cum Laude)
Capella University 2001 — 2002
Certificate, Web Applications Project Management, GPA = 4.0
University of South Africa/Universiteit van Suid-Afrika 1985 — 1987
Diploma, IT Datametrics
PMI
PMP Certification
HSBC Global Banking and Markets July 2014 - Present
HealthNow New York Inc. September 2002 - July 2014
Hurwitz & Fine, P.C. 1996 - 2002
Damon Morey 1986 - 1993
Skills
Microsoft Office, Microsoft Excel, Hummingbird DM, Time Matters, Pleadings, Document Drafting, Contract Management, Trials, PACER, Litigation Support, Litigation, Insurance, Paralegals, Product Liability, Personal Injury, Lexis, Legal Research, Civil Litigation, Appeals, Research, Regulatory Audits, Insurance Law, Corporate Law, Medical Malpractice, Mergers & Acquisitions, Toxic Tort, Document Review, LexisNexis
Education
State University of New York at Buffalo 1984 — 1986
Bachelor's degree, Legal Studies, General
Erie Community College 1982 — 1984
Associate's degree, Legal Assistant/Paralegal
HealthNow New York Inc. September 2011 - Present
HealthNow New York Inc. September 2008 - September 2011
HSBC March 2004 - September 2008
Skills
SOA, DB2, SQL, Sybase, WebSphere Portal, Microsoft SQL Server, Web Services, Requirements Gathering, XML, Java, WebSphere Message Broker, IBM Web Sphere 5.x,..., WebTrends Analytics, JAXB, JAXP, AJAX, JSF 1.1, SoapUI, Axis, Integration, SDLC, JSP, HTML, WebSphere
Education
University at Buffalo 2000 — 2003
BS, Computer Sience
Erie Community College 1999 — 2001
Associate of Science (A.S.), Computer and System Information
HealthNow New York Inc. May 2015 - Present
HealthNow New York Inc. 2013 - 2015
HealthNow New York Inc. 2012 - 2013
HealthNow New York Inc. 2011 - 2012
ValueOptions, Inc.® 2010 - 2011
ValueOptions, Inc.® 2009 - 2010
Aflac 1999 - 2009
Skills
Project Management, Strategic Planning, Business Analysis, Gap Analysis, Requirements Gathering, Data Retention, Requirements Analysis, Data Warehousing, Research, Business Process..., Budgets, Data Governance, Standards Compliance, Cognos, Crystal Reports, Data Mapping, Business Objects, SharePoint, Data Analysis, Data Dictionary, Data Modeling, Data Profiling, Data Mining, Strategic Leadership, Situational Leadership, Technical Leadership, Compliance, Public Speaking, Microsoft Office, Windows, HTML, Facets, Pega PRPC, Photoshop, ePace, Web Development, Teaching, Health Insurance, Process Improvement, SDLC, SQL, Github, Subversion
Education
The Sage Colleges - Russell Sage College
Master's Degree, Health Services Administration
Siena College
Bachelor's Degree, Philosophy
Hudson Valley Community College
Associate's Degree, Marketing
Simplified Career Consulting March 2015 - Present
Capital Management Services October 2014 - Present
HealthNow New York Inc. July 2014 - August 2014
EGW Professional Search March 2014 - May 2014
INSTALLS inc October 2013 - March 2014
Systems Personnel March 2011 - July 2013
HSBC June 2005 - March 2011
Skills
Recruiting, Internet Recruiting, Human Resources, Talent Acquisition, Technical Recruiting, Applicant Tracking..., Sourcing, Interviews, Contract Recruitment, Benefits Negotiation, Temporary Placement, Strategy, Research, Team Building, Executive Search, Cold Calling, Screening, Healthcare, Employee Relations, Staffing Services, Temporary Staffing, Resume Writing, Networking, Staff Augmentation, Onboarding, Team Management
Education
Medaille College 2010 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General
Medaille College 2008 — 2010
Bachelor of Business Administration (B.B.A.), Business
Erie Community College 2000 — 2002
Associate of Arts and Sciences (A.A.S.), Computer Information Systems
Accenture March 2015 - Present
Agilex Technologies June 2014 - March 2015
HealthNow New York Inc. May 2013 - September 2013
Moog Inc. May 2012 - September 2012
Skills
Software Development, Teamwork, Team Leadership, Java, HTML, CSS, C++, PHP, Adobe Creative Suite, Software Engineering, Software Design, System Administration, Software Testing Life..., Software Development..., Web Design, Web Development, Mobile Applications, JavaScript, Scheme, SQL, SharePoint, Database Design, Bootstrap, Friendly Personality, Determination, Communication Skills
Education
Clarkson University 2010 — 2014
Bachelor of Science (BS), Computer Software Engineering
Uniland Development Company September 2013 - Present
Pawlik Marketing August 2004 - June 2014
HealthNow New York Inc. September 2008 - September 2010
State Farm Insurance March 2005 - September 2008
ATTO Technology, Inc. 2005 - 2005
Jaleco Entertainment 2002 - 2004
Six Flags Theme Parks 2001 - 2002
Skills
Insurance, Health Insurance, Strategic Planning, Marketing, Social Media, Team Building, Marketing Communications, Marketing Strategy, Public Speaking, Sales, Event Planning, Press Releases, Event Management, Public Relations, Advertising, Corporate Communications
Education
Cornell University - Johnson Graduate School of Management 2014 — 2015
Strategic Marketing
Springfield College 1987 — 1991
Bachelor of Science (B.S.), English
Cigna January 2013 - June 2015
HealthNow New York Inc. May 2010 - December 2012
CareFirst BlueCross BlueShield October 2008 - May 2010
MedAssurant November 2007 - September 2008
Geico September 2005 - November 2007
I4 Commerce Inc. March 2005 - August 2005
e.magination May 2004 - February 2005
JPMorgan Chase & Co. January 2004 - April 2004
Wells Fargo Bank May 1999 - January 2004
Skills
Integration, Change Management, Risk Management, IT Management, Information Architecture, Negotiation, Scope Management, Matrix Management, Quality Management, Procurement, Time Management, Cost Management, Contingency Planning, Social Influence, SDLC, Agile Methodologies, Business Intelligence, Enterprise Architecture, Business Analysis, Leadership, Agile Project Management, Data Warehousing, Data Modeling, PMP, Project Management, SOA, Business Requirements, MS Project, Management, Cross-functional Team..., PMO, Disaster Recovery, Quality Assurance, Vendor Management, Requirements Analysis, Information Technology, Process Improvement, Solution Architecture, E-commerce, Project Portfolio..., IT Strategy, Software Project..., Strategy, Resource Management, Business Process..., Requirements Gathering, SharePoint, Software Documentation, Governance, Business Development
Education
Harvard University 1992 — 1994
Master
University of Southern California 1987 — 1992
Bachelor
Universitat de Barcelona
Master of Business Administration (MBA)
University of California, Berkeley
IT Certificate
HealthNow New York Inc. May 2015 - Present
CNA March 2008 - May 2015
American Institutes for Research May 2004 - March 2008
Airlines Reporting Corporation 1996 - 2000
Skills
Program Evaluation, SPSS, Data Analysis, Focus Groups, SAS, Organizational..., Exit Surveys, Psychology, Change Management, Leadership, Organizational..., Survey Design, Survey Research, Statistics, Qualitative Research, Management, Analysis, Data Collection, Management Consulting
Education
George Mason University 2005 — 2008
Master's degree, Industrial and Organizational Psychology
George Mason University 2001 — 2004
Bachelor's degree, Psychology
OKA
Other
Person Centered Services of WNY September 2013 - Present
Bridge Business Consulting September 2013 - Present
HealthNow New York Inc. March 2011 - March 2013
HealthNow New York Inc. January 2010 - March 2011
Eli Lilly 1997 - 2010
Skills
Managed Care, Pharmaceutical Industry, Pharmaceutical Sales, Change Management, Culture Change, Leadership Development, Leadership, Cross-functional Team..., Situational Leadership, Strategic Leadership, Strategic Planning, Business Strategy, Strategic Thinking, Six Sigma, Lean Deployment, Lean Transformation, Lean Thinking, Operational Excellence, Operations Management, Sales Operations, Sales Management, Process Improvement, Sales Process, Leading Meetings, Meeting Facilitation, Emotional Intelligence, Career Counseling, Career Development..., Business Intelligence, Business Process..., Strategy, Medicare Part D, Management
Education
University of New Hampshire 1991 — 1995
BS Health Mgmt & Policy, Minor Gerontology
Cornell University
Certificate Program in Executive Leadership
Nichols School
High Point University August 2013 - Present
M&T Bank June 2015 - August 2015
High Point University August 2012 - May 2015
Alpha Chi Omega Fraternity, Inc. November 2013 - December 2014
HealthNow New York Inc. May 2014 - September 2014
Blue Cross and Blue Shield of Western New York June 2013 - September 2013
Skills
Leadership, Organization, Teamwork, Multitasking Skills, Project Planning, Analytic Problem Solving, People Skills, File Management, Communication, Event Management, Microsoft Excel, Public Relations
Education
High Point University 2012 — 2016
Bachelor of Science in Business Administration (B.S.B.A.), Accounting and Business/Management
St. Mary's High School of Lancaster 2008 — 2012
Advanced Regents with Designation with Honors, General Studies
BlueCross BlueShield of Western New York December 2007 - Present
HealthNow New York Inc. December 2007 - Present
Sitel March 2006 - October 2007
Hy-Grade Distributors September 2003 - February 2006
Skills
PeopleSoft, Vendor Management, Pricing Negotiation, Contract Management, Strategic IT, Purchasing, Purchasing Negotiations, Purchasing Strategy, IT Procurement, Enterprise Software, Computer Hardware, Network Hardware, Server Hardware, IBM, Microsoft, Dell, HP, Cisco, PeoplesSoft Workflow, Servers, Cisco Technologies, Management, Information Technology, Project Management, Pricing Strategy, Sourcing, IT Management, Software Project..., Telecommunications, Databases, Dell Computers
Education
University at Buffalo 2003 — 2005
Erie Community College 2001 — 2003
Associates in Applied Sciences, Computer Information Systems
HealthNow New York Inc. March 2011 - Present
HealthNow New York Inc. April 2009 - March 2011
HealthNow New York Inc. April 2007 - April 2009
HealthNow New York Inc. July 2005 - March 2007
HealthNow New York Inc. January 2001 - July 2005
HealthNow New York Inc. October 1998 - January 2001
Skills
Health Insurance, Claim, Medicare, Insurance, Claims Management, HIPAA, Visio, Business Analysis, Requirements Gathering, Access, Data Analysis, Medicaid, EDI, Pega PRPC, Facets, Microsoft Excel, UltraEdit, Trizetto Keyword, Workflow, UAT Testing, 837 Format, HMO, Business Requirements, Process Improvement, User Acceptance Testing, ICD-10, Requirements Analysis, PPO, SQL, Quality Center, Sybase, Healthcare Industry, Medicare Part D, Acceptance Testing, Employee Benefits, Training, Provider Relations, Analysis, Trizetto, Medical Billing, Healthcare Information..., Software Documentation, Systems Analysis, Healthcare
Education
Hudson Valley Community College 2006 — 2008
AAS, BUSINESS ADMINISTRATION
TEKsystems November 2012 - Present
Freelance Consultant Services June 2012 - November 2012
First Niagara Bank May 2012 - June 2012
Bank of America August 2011 - April 2012
Akron Free Methodist Church September 2008 - May 2011
Evangel July 2007 - September 2008
HealthNow New York Inc. March 1998 - November 2006
Skills
Outlook, Active Directory, Computer Hardware, Troubleshooting, Technical Support, Microsoft Office, Windows 7, Windows XP Pro, Active Directory..., Dell Workstations, HP Desktop, Videography, Event Videography, Wedding Videos, Promo Videos, Video Production, Audio Editing, Sound Editing, MIDI, Piano Tuning, Piano Playing, Music Making, Making Music, Wedding DJ, DJ, Final Cut Pro, Premiere, Customer Service, Music Theory, Music Production, Mac OS X, Apple Remote Desktop, Ear Training, Sight Reading, Perfect Pitch, Keyboardist, Windows Remote Desktop, CCleaner, Ipconfig
Education
Daemen College 1983 — 1984
Music Composition and Theory, Music
ITT Technical Institute-Getzville
Windows Operating Systems, Microsoft Windows Professional
WellPoint September 2014 - Present
Amerigroup Corporation April 2007 - Present
MVP Health Care July 2006 - March 2007
HealthNow New York Inc. October 1998 - June 2006
Skills
FACETS, NetworX Pricer, Access, Healthcare, Medicaid, Medicare, Health Insurance, Outlook, Visio, Healthcare Information..., HIPAA, Microsoft Excel, Software Documentation, Process Improvement, Requirements Gathering, EDI
Education
Hudson Valley Community College 1996 — 1998
Associates of Business, Business Administration
General Dynamics Information Technology June 2015 - Present
HealthNow New York Inc. May 2013 - June 2015
HealthNow New York Inc. October 2012 - May 2013
HealthNow New York Inc. July 2012 - October 2012
Skills
Java, C++, HTML, SQL, JavaScript, C, MySQL, Linux, Grails, Microsoft SQL Server, Sybase, iOS development, Advanced CSS, JSP development, JCR, Maven, Anthill, Ant, Subversion, Android, Web Development, Mobile Applications, Programming, Software Engineering, CSS
Education
Canisius College 2009 — 2013
Bachelor of Arts (B.A.), Computer Science
State University of New York at Buffalo 2011 — 2011
Canisius High School 2006 — 2009
HealthNow New York Inc. September 2015 - Present
M&T Bank January 2011 - September 2015
Pembroke Family Medical Group August 2012 - May 2015
Kilowatt Networking January 1998 - December 2012
M&T Bank September 2009 - January 2011
M&T Bank Corporation August 2008 - September 2009
M&T Bank May 2002 - August 2008
M&T Bank February 1999 - May 2002
Puget Sound Blood Center June 1996 - September 1997
Kaleida Health September 1990 - August 1995
Skills
ServiceCenter/ServiceMan..., AssetCenter/AssetManager..., IBM Netcool..., ASP, Perl, IBM Netcool Suite, PHP development, Unix Shell Scripting, VBScript, PHP, JavaScript, IT Service Management, SOA, SOAP, ASP.NET, Web Development, AJAX, CSS, SQL Server, MySQL, Shell Scripting, Network Administration, ITIL, XML, Visual Basic, Linux, HP uCMDB, HP Discovery and..., Netcool, Microsoft SQL Server, SharePoint, Visio, Enterprise Architecture, Servers, VMware, Disaster Recovery, Networking, Virtualization, Security, Databases, Technical Support, Integration, Active Directory, Windows Server, Information Technology, Software Development, Unix, HP, SDLC, IT Management
Education
Medaille College 2010 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Information Systems, 3.71 GPA - Magna Cum Laude
State University of New York at Buffalo 1991 — 1993
Biology
Erie Community College 1988 — 1991
AAS, Philosophy, English, Biology
Amherst Central High School 1984 — 1988
Regents Diploma
Sarah E. Shuster, Esq. July 2014 - Present
Saeli Law Office, P.C. April 2013 - July 2014
Webster Szanyi LLP September 2012 - April 2013
HealthNow New York Inc. January 2011 - July 2012
Saeli & Tollner, P.C. 1999 - December 2010
Skills
Non-compete Agreements, Commercial Litigation, Legal Writing, FMLA, Intellectual Property, Trademarks, Arbitration, Employee Handbooks, Appeals, Employment Law, Mediation, Hearings, Litigation, Civil Litigation, Discrimination, Legal Advice, Insurance Law, Employment..., Collective Bargaining, Corporate Law, Employment Contracts
Education
State University of New York at Buffalo - Law School
Doctor of Law (J.D.), Law
Canisius College 1991 — 1992
Master of Education (M.Ed.), Reading Education
State University of New York at Buffalo 1986 — 1990
Bachelor of Arts (B.A.), English and Art History
HealthNow New York Inc. July 2014 - Present
Canisius College January 2011 - Present
HealthNow New York Inc. 2005 - Present
Rupp Baase Pfalzgraf Cunningham & Coppola 2003 - 2005
Barrister Global Services Network 2000 - 2003
Canisius College 1996 - 2003
Skills
Legal Research, Commercial Litigation, Dispute Resolution, Litigation, Leadership, Employment Law, Appeals, Legal Writing, Product Liability, Negotiation, Corporate Law, Insurance, Civil Litigation, Mergers & Acquisitions, Public Speaking, Transactional Analysis, Insurance Law, Contract Negotiation, Claims Management, Healthcare Industry, Due Diligence, Strategic Planning, Nonprofits
Education
SUNY Buffalo Law School 1989 — 1992
JD
Canisius College 1985 — 1989
BS Finance
Sheridan Benefits LLC August 2010 - Present
EmblemHealth July 2012 - July 2013
HealthNow New York Inc. January 2004 - August 2010
Western New York Computing July 2000 - February 2004
United States Air Force July 1996 - July 2000
Skills
Health Insurance, Customer Service, Account Management, Strategic Planning, Health Savings Accounts, Healthcare, Disability Insurance, Employee Benefits, Insurance, Dental Insurance, Wellness, Long-term Care, Term Life Insurance, Sales, Group Insurance, Small Business, Health Care Reform, Brokers, Life Insurance
Education
Hilbert College 2001 — 2004
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.4
Burlington County College 1997 — 1999
Associate of Science (A.S.), Aeronautics/Aviation/Aerospace Science and Technology, General
HealthNow New York Inc. May 2014 - Present
Ellicott Development Company June 2013 - May 2014
New Era Cap September 2012 - December 2012
15 Fingers June 2012 - August 2012
Skills
PowerPoint, Microsoft Excel, Microsoft Office, Social Media, Social Media Marketing, Marketing, Communication Skills, Time Management, Microsoft Word, Facebook, Marketing Communications, Public Relations, Teamwork, Event Planning, Event Management, Social Networking, Communication
Education
Canisius College 2014 — 2016
Master of Business Administration (M.B.A.), Marketing
Canisius College 2009 — 2013
Bachelor's Degree, Marketing/Marketing Management, General
UNC Health Care February 2011 - Present
Blue Water Prism Underwater Photography January 2011 - Present
JP Healthcare Solutions LLC August 2009 - Present
HealthNow New York Inc September 2006 - August 2009
Excellus BCBS 2003 - 2006
Holy Cross Hospital and Health Ministries April 2001 - October 2002
Greater Rochester IPA/ViaHealth May 1998 - April 2001
Skills
Managed Care, Disease Management, Healthcare, Utilization Management, Medicare, Chronic Care Management, Healthcare Management, Healthcare Consulting, Quality Improvement, Hospitals, Physician Relations, Health Insurance, Internal Medicine, EMR, Informatics, Health Policy, Clinical Research, Medicaid, HIPAA, Physicians, Healthcare Information..., Medicine, Provider Relations, EHR, Pharmacy, Public Health, Leadership, Healthcare Industry
Education
Carnegie Mellon University 1998 — 2000
MMM, Business, Medical Mgmt
University of Florida College of Medicine 1978 — 1982
MD, Medicine
Union College 1972 — 1976
BS, Biology
Utilant, LLC March 2012 - Present
HealthNow New York Inc. July 2011 - March 2012
ValueCentric, LLC May 2010 - June 2011
Erb Co., Inc. July 2009 - June 2010
Erie Community College January 2007 - July 2009
Skills
Databases, MySQL, Java, C++, Perl, JavaScript, HTML + CSS, PHP, Visual Basic, ASP, Visual C#, Oracle SQL, SQL Server, Sybase ASE, jQuery, Grails, Agile Methodologies, AJAX, C#, SQL, Programming, XML, PL/SQL, .NET, ASP.NET, CSS
Education
State University of New York College at Buffalo 2009 — 2010
B.S., Computer Information Systems
Erie Community College 2006 — 2009
Computer Science
Computer Task Group April 2014 - Present
HealthNow New York Inc. October 2013 - March 2014
Computer Task Group January 2011 - October 2013
Fidelis Care NY June 2009 - December 2010
American Axle and Manufacturing June 2007 - June 2009
American Axle and Manufacturing March 1998 - June 2007
KeyBank 1996 - 1998
M&T Bank 1996 - 1996
M&T Bank January 1994 - January 1995
Personnel Resources / M&T Bank 1995 - 1995
Skills
Agile Project Management, Lean Manufacturing, Banking, Healthcare, Waterfall, Oracle E-Business Suite, PeopleSoft, Scrum, IT Strategy, Change Management, Business Process..., Outsourcing, Program Management, Vendor Management, Process Improvement, Business Analysis, Business Continuity, Disaster Recovery, ERP, Team Building, Management, Requirements Analysis, Leadership, Project Management, SDLC, Requirements Gathering, Supply Chain, PMP, PMO, Business Process, Business Process..., Budgets, Information Technology, Integration, Visio, Agile Methodologies, Software Documentation, IT Management, Project Portfolio..., Software Project..., ITIL, Business Requirements, IT Operations, CRM, Analysis, User Acceptance Testing, Consulting, Business Process Design, Solution Architecture, Governance
Education
Medaille College 2000 — 2001
MBA, Business Administration
Houghton College 1994 — 1996
BS, Organizational Management
Erie Community College 1981 — 1983
AAS, Data Processing
D'Youville College
Ed.D, Current - Educational Leadership
AvMed Health Plans May 2013 - Present
HealthNow New York Inc. February 2011 - May 2013
Crowe Horwath LLP March 2004 - February 2011
Audit, Risk Management and Project Management June 2000 - February 2004
Ernst & Young June 1996 - June 2000
Skills
Auditing, Internal Audit, Internal Controls, Sarbanes-Oxley Act, IT Audit, Financial Reporting, Accounting, Insurance, SOX, Audit, Financial Planning, Financial Analysis, Not for Profit, Culture Change, Team Leadership, Leadership Development, Cross-functional Team..., CPA, Enterprise Risk..., Finance, Financial Accounting, GAAP, Leadership, Risk Management, Risk Assessment, Process Improvement, Management, SEC filings, Sarbanes-Oxley, US GAAP, Strategy
Education
Cleveland State University 1992 — 1996
BBA, Accounting
Cleveland State University 1992 — 1996
BS, Business Administration, Accounting Major
Pride Mobility Products September 2008 - Present
Pride Mobility Products 2002 - August 2008
HealthNow New York Inc. 2000 - 2002
UnitedHealthcare 1997 - 2000
Skills
Power Mobility Devices, Medicare, Medicaid, Policy, Customer Service, Healthcare, Medical Devices, Public Speaking, Customer Relations, Public Relations, Team Building, Sales Operations, Management, Home Care, Sales, Sales Management, Budgets, Leadership, Strategic Planning, Contract Negotiation, Managed Care, Training, Analysis, Hospitals, Healthcare Consulting, Process Improvement, Healthcare Industry, Healthcare Management, Government
Education
Golden Gate University 2011 — 2016
Master's Degree, Public Administration, 3.88
Penn State University 1987 — 1991
BS, Health Policy and Administration
Bishop Hafey HS 1983 — 1987
HealthNow New York Inc. February 2011 - Present
HealthNow New York Inc. July 2009 - February 2011
BlueCross BlueShield of Western New York, a division of HealthNow 2009 - February 2011
UTMB September 2004 - July 2009
UTMB August 1999 - September 2004
United States Air Force July 1995 - July 1999
Skills
Analytics, Relationship Management, Resource Management, Process Improvement, Training, Project Management, PMO, Analysis, Requirements Analysis, Testing, MS Project, Quality Assurance, Leadership, PMP, Management, Business Analysis, Project Portfolio..., SDLC, Visio, Program Management
Education
University of Houston-Clear Lake 2005 — 2007
BS, Public Service Leadership (Organizational Leadership)
Community College of the Air Force 1997 — 1999
AAS, Public Health
WIC March 2015 - Present
HealthNow New York Inc. September 2012 - January 2015
Sodexo October 2006 - August 2012
Skills
Health Education, Healthcare, Nutrition Education, Nutrition, Nutritional Counseling, Dietetics, Hospitals, Clinical Nutrition, Public Health, Medical Nutrition..., Health Promotion, Wellness, Clinical Research, Diabetes, Weight Management, Prevention, Pediatrics, Public Speaking, Leadership, Wellness Coaching, Customer Service, Microsoft Word, EMR, Research, Patient Education, Healthcare Management, Nutritional Analysis, Inpatient, Community Outreach, Training, Community Health, Motivational..., Gerontology, Health Insurance, Certified Lactation...
Education
D'Youville College 1999 — 2005
Bachelor's and Master's (BS/MS), Dietetic
Blue Shield of California December 2011 - May 2015
Regence BlueCross BlueShield of Oregon August 2011 - December 2011
HealthNow New York Inc. February 2011 - April 2011
Blue Shield of California August 2008 - February 2011
Sterling Commerce an AT&T company August 2007 - July 2008
Skills
Business Analysis, Requirements Analysis, Business Intelligence, Business Process..., SDLC, Software Project..., Agile Methodologies, Enterprise Architecture, XML, Test Data, Program Management, Process Improvement, SQL, Data Warehousing, Requirements Gathering, Vendor Management, Quality Center, Integration, IT Strategy, Healthcare Information..., Visio
Education
Georgia Institute of Technology
HealthNow New York Inc. February 2014 - Present
HSBC November 2008 - February 2014
HSBC August 2005 - November 2008
United States Air Force March 2003 - March 2007
United States Air Force Security Forces October 1998 - March 2003
Skills
Leadership, Incident Management, Process Improvement, Management, Disaster Recovery, ITIL, Change Management, IT Management, IT Service Management, Project Management, Troubleshooting, Security, Technical Support, Project Planning, Service Delivery, Software Documentation, Vendor Management, SharePoint, Business Analysis, Requirements Analysis, System Administration, SDLC, IT Strategy, Problem Solving, IT Operations, Threat & Vulnerability..., Vulnerability Assessment, Incident Response, Problem Management, Problem Analysis, Root Cause Analysis
Education
Community College of the US Air Force 1999 — 2004
Barker Central High School 1994 — 1998
HealthNow New York Inc. June 2014 - Present
Brothers of Mercy Nursing and Rehabilitation Center August 2001 - January 2015
HealthNow New York Inc. January 2012 - June 2014
Independent Health August 2004 - December 2011
Western New York Physical and Occupational Therapy Group, PLLC June 2000 - August 2001
Skills
Occupational Therapy, Home Care, Rehabilitation, Treatment, Case Managment, Healthcare, Occupational Therapists, Therapists, Sensory Integration, Healthcare Management, Utilization Review, Medicare, Medicaid, Quality Of Care, Certified Case Manager, Rehab, Geriatric Rehabilitation, Quality Improvement, HMO, Splinting, Case Management, Disease Management, Utilization Management
Education
D'Youville College 1996 — 2001
BS/MS, Occupational Therapy
Catholic Health System September 2015 - Present
Daemen College August 2015 - Present
University at Buffalo (UB) July 2015 - August 2015
HealthNow New York Inc. June 2015 - July 2015
Independent Health September 2014 - May 2015
Erie County Department of Health (ECDOH) January 2014 - May 2014
Daemen College September 2013 - May 2014
Skills
Program Development, Project Planning, Nonprofits, Community Outreach, Leadership, Volunteer Management, Health Education, Teamwork, Public Speaking, Public Health, Time Management, Microsoft Office, Research, Event Planning, Residence Life, Microsoft Word, PowerPoint, Windows, Outlook, Budgets, Organization, Student Activities, Admissions, Higher Education, Critical Thinking, Data Analysis, Community Health, Leadership Development, Microsoft Excel, Customer Service, Communication, Creativity, Student Leadership, Student Affairs, Grant Writing, Literature Reviews, Cpr Certified, Data Entry, Social Networking
Education
Daemen College 2014 — 2016
Master's degree, Public Health
Daemen College 2010 — 2014
Bachelor of Science (B.S.), Health Care Studies - Community Health
Environment One Corporation April 2014 - Present
Environment One Corporation July 2013 - January 2014
HealthNow New York Inc. June 2011 - February 2013
Saint-Gobain 2013 - 2013
CT Corporation September 2007 - January 2011
Skills
Customer Service, Business Development, Training, Solution Selling, Sales, Negotiation, Leadership
Education
Hudson Valley Community College 2009 — 2011
Criminal Justice
The Chubb Institute 2005 — 2006
Diploma, Medical Assistant
HealthNow New York Inc. November 2012 - Present
Skills
Health Insurance, Leadership, Budgets, Insurance, Medicare, Public Speaking, Strategic Planning, Team Building, Healthcare, Customer Service, Program Management
Education
Edinboro University of Pennsylvania 1986 — 1990
Bachelor of Arts (B.A.), Criminal Justice/Psychology
HealthNow New York Inc. March 2015 - Present
Buffalo Magazine February 2014 - Present
HealthNow New York Inc. 2015 - 2015
HealthNow New York Inc. 2015 - 2015
Gluckworks, Inc. February 2014 - August 2014
Kaiser Permanente June 2012 - June 2014
HomeRun Creative Services May 2012 - February 2013
Kaiser Permanente December 2008 - June 2012
Melanoma Education Foundation October 2007 - September 2008
Health Dialog September 2007 - May 2008
Skills
Social Media, Media Production, Screenwriting, Health Communication, Social Marketing, Editing, Content Development, Strategic Communications, Press Releases, Public Health, Newsletters, Public Relations
Education
Emerson College 2006 — 2008
MA, Health Communication
Michigan State University 2002 — 2006
BA, Communication & Public Relations
Medical University of South Carolina October 2014 - Present
Medical University of South Carolina January 2015 - Present
OptumHealth March 2010 - October 2014
Humana May 2006 - January 2010
HealthNow New York Inc. May 1994 - May 2006
Blue Cross Blue Shield of WNY January 1994 - May 2006
PHELI Program 2001 - 2002
Skills
Health promotion..., Research, Health and Productivity..., Health, Health Promotion, Healthcare, Public Health, Strategy, Wellness, Program Development, Leadership, Management, Strategic Planning, Program Management, Managed Care, Data Analysis, Wellness Coaching, Program Evaluation, Healthcare Consulting, Teaching, Disease Management, Nonprofits, Healthcare Management
Education
University of Louisville 2007 — 2011
PhD, Public Health and Health Promotion
Canisius College 1998 — 2000
M.S., Exercise Science
Oregon State University 1973 — 1977
B.A., Physical Education
HealthNow New York Inc. July 2014 - Present
First Niagara Bank September 2010 - November 2013
Buffalo Bisons April 2010 - September 2010
M & T Bank June 2007 - January 2009
Skills
Credit, Commercial Lending, Mortgage Lending, Commercial Banking, Credit Analysis, Small Business Lending, Portfolio Management, Financial Analysis, Consumer Lending, Series 7, Wealth Management, Retirement Planning, Customer Service, Microsoft Excel, Public Speaking, Microsoft Word, PowerPoint, Leadership
Education
Medaille College 2013 — 2015
Bachelor of Business Administration (BBA)
Erie Community College 2009 — 2010
Associate of Science (A.S.)
Medaille College 2007 — 2009
Business Administration and Management, General
Onco360 December 2011 - Present
Bryant and Stratton College September 2012 - September 2014
Top Rx August 2011 - January 2012
Niagara County Community College August 2009 - September 2011
WNYwomen.com September 2010 - July 2011
WNYwoman.com September 2010 - July 2011
Gasport Chiropractic and Wellness June 2010 - November 2010
HealthNow New York Inc. May 2002 - May 2005
Skills
Management, Sales, Pharmacy, Healthcare, Oncology, Team Leadership, Pharmaceutical Industry, Leadership, Chiropractic, College Teaching, Managed Care, Orthopedic, Marketing, Hospitals, Pharmaceutical Sales, Teaching, Cancer, Neurology, Diabetes, Endocrinology, Microsoft Excel, Entrepreneurship, Public Speaking, Pain Management, Pediatrics, Outlook, Medical Terminology, PowerPoint, CPT, Hematology, Teamwork, Spine, Sports Medicine, Freelance Writing, Claims Review, ICD-9, Software, Education, Facets Software, CRM Trainer, Orthopedics
Education
D'Youville College 2004 — 2009
Doctorate, Chiropractic
D'Youville College 2004 — 2006
Bachelor's degree, Biology/Biological Sciences, General, 3.7
Niagara County Community College 1999 — 2002
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
NTT DATA Americas 2013 - Present
HealthNow New York Inc. December 2013 - February 2014
MVP Health Care 2012 - 2013
MVP Health Care 2009 - 2012
MVP Health Care 2005 - 2009
MVP Health Care 2002 - 2004
MVP Health Care 2001 - 2002
Advanced Management Research 1997 - 2001
MetLife 1990 - 1996
MetLife 1980 - 1990
Skills
Business Analysis, Requirements Gathering, Requirements Analysis, Testing, Software Project..., Cross-functional Team..., Business Requirements, Business Process..., PMP, Business Process, SDLC, User Acceptance Testing, Business Intelligence, Insurance, Visio, Vendor Management
Education
Hudson Valley Community College
Associate of Arts and Sciences (AAS), Computer Information Systems
HealthNow New York Inc. May 2014 - Present
BlueCross BlueShield of Western New York May 2014 - Present
Hilbert College Information Technology Department January 2013 - May 2014
Orchard Park Police Department May 2013 - August 2013
Skills
Microsoft Office, Computer Security, Customer Service, Leadership, Windows, Network Security, Troubleshooting, Microsoft Excel, Security, Information Technology, PowerPoint, Microsoft Word, System Administration, Threat & Vulnerability..., CompTIA Network+, Palo Alto Networks, Penetration Testing, SSL Certificates, Information Security
Education
Hilbert College 2011 — 2014
Computer Security and Information Assurance, Computer and Information Systems Security/Information Assurance, 3.86
Liles Insurance Group May 2014 - Present
Sterling Transport May 2013 - September 2013
Durham County Farm Bureau Coburn Agency September 2012 - May 2013
UNC Center for Functional GI and Motility Disorders July 2009 - October 2009
HealthNow New York Inc. June 2004 - May 2005
HealthNow NY, Inc. June 2001 - June 2004
HealthNow NY, Inc. January 2000 - June 2001
HealthNow NY, Inc. November 1998 - January 2000
J&K Plumbing and Heating Co., Inc. June 1996 - November 1998
Skills
Customer Service, Process Improvement, Access, Analysis, Management, Microsoft Excel, Marketing, Microsoft Office, Performance Management, Team Leadership, Forecasting, Operations Management, Insurance, Research, Policy, Accounting, Team Building, Training
Education
Broome Community College 2005 — 2006
Associate in Applied Sciences, Business Administration, 3.85/4.0
Cornell University 1987 — 1989
Core Engineering and Liberal Arts
Greene Central School 1983 — 1987
High Honors, Mathematics, Science, Business
St. Boniface Catholic School 1974 — 1983
HealthNow New York Inc. September 2015 - Present
HealthNow New York Inc. October 2007 - September 2015
St John Kanty Roman Catholic Church January 2012 - July 2013
The Home Depot May 1998 - June 2008
General Dynamics February 2004 - October 2007
Remarketing Services of America September 2002 - November 2003
Uniland Development March 2001 - June 2002
Skills
SDLC, SQL, JAVA, JavaScript, IBM Content Manager, Kofax, C++, .NET, HTML, Java, Microsoft SQL Server, Visio, SharePoint, Requirements Analysis, VB.NET
Education
Canisius College 1998 — 2002
BA, Computer Science
St. Francis High School
HealthNow New York Inc. October 2013 - Present
HealthNow New York Inc. October 2012 - October 2013
Self Employed April 2012 - October 2012
Eastern Hospitality Advisors October 2008 - April 2012
Eastern Hospitality Advisors February 2008 - September 2008
Eastern Hospitality Advisors March 2007 - February 2008
Skills
Budget, Construction Management, Hotels, Financial Analysis, Forecasting, Strategic Planning, Microsoft Excel, Process Improvement, Project Management, Financial Reporting, Microsoft Office, Budgets, Program Management, Quality Assurance, Business Process..., Organization &..., Learning Quickly, Project Planning, Team Building, MS Project, Business Analysis, PMP, PMO, Training, Finance, Visio, Management, Vendor Management, Six Sigma, Analysis, Cross-functional Team..., Requirements Gathering
Education
University at Buffalo 2003 — 2007
Bachelor of Science (B.S.), Mechanical Engineering
Erie Community College 2007 — 2008
Construction
BJ's Wholesale Club April 2014 - Present
BJ's Wholesale Club July 2013 - April 2014
HealthNow New York Inc. May 2012 - August 2012
Daytona Cubs Professional Basball May 2011 - August 2011
Hamberger & Weiss May 2010 - August 2010
Crag Burn Golf Club May 2007 - August 2010
Skills
Event Management, Event Planning, Leadership, Marketing, Sponsorship, Coordinating Activities, Brand Ambassadorship, Project Management, Customer Relations, Community Relations, Sports, Promotions, Advertising, Social Media, Budgets, Research, Social Media Marketing, Microsoft Office, PowerPoint, Community Development, Microsoft Excel
Education
Clark University 2011 — 2013
Master of Business Administration (MBA), Dual Concentration in Marketing and Social Change, 3.85
Clark University 2008 — 2012
Bachelor of Arts (B.A.), Management Major, Law & Society Minor, Summa Cum Laude
Anthem, Inc. December 2014 - Present
WellPoint April 2013 - September 2014
Amerigroup Corporation January 2007 - April 2013
MVP Health Care July 2006 - January 2007
HealthNow New York Inc. September 1996 - June 2006
Prudential Insurance January 1991 - August 1996
Skills
Medicare, Medicaid, Healthcare Information..., Process Improvement, Access, Healthcare Management, NetworX, Health Insurance, Medical Technology, Healthcare, Management, Healthcare Technology, Healthcare Industry, Insurance, HIPAA, Managed Care, Business Analysis
Education
Hudson Valley Community College 1986 — 1989
A.S., Business Administration
Milliman March 2014 - Present
FDIC July 2012 - March 2014
HealthNow New York Inc. January 2012 - May 2012
Temp-Press May 2008 - August 2011
Clarkson University November 2009 - March 2011
RBC Wealth Management June 2010 - August 2010
Xerox November 2005 - August 2007
Skills
SAS Programming, Microsoft SQL Server, Financial Modeling, Microsoft Excel, Risk Management, VBA, Python, Stata, Microsoft Office, Matlab, Linux, ArcGIS, SAP, Eviews, Financial Analysis, Data Modeling, Computer Programming, Image Accounting
Education
SUNY at Buffalo 2011 — 2012
Masters, Financial Engineering, 3.9
Clarkson University 2007 — 2011
Bachelors of Science, Financial Information and Analysis, 3.87
Leveraging Technology, Inc August 2010 - Present
HealthNow New York Inc. 2011 - 2015
First Niagara Bank 2011 - 2011
Leveraging Technology, Inc 2010 - 2011
HOVER DAVIS May 2005 - September 2010
PIERCE INDUSTRIES April 2003 - April 2005
Thermo Electron (Thermo Spectronic, Spectronic Unicam, Spectronic Instruments) January 1999 - April 2003
U.S. ARMY & NEW YORK ARMY NATIONAL GUARD September 1992 - September 2000
Skills
Process Improvement, Lean Manufacturing, Continuous Improvement, Management, Project Management, Manufacturing, Business Process, Leadership, Business Analysis, Testing, Process Engineering, MRP, Engineering
Education
Rochester Institute of Technology 1998 — 2001
BS, Mechanical Engineering
Genesee Community College 1995 — 1997
ASSOCIATE OF SCIENCE, ENGINEERING SCIENCE
State University of New York College at Fredonia 1990 — 1991
Elmira Psychiatric Center April 2006 - Present
Elmira Psychiatric Center April 2008 - Present
Keuka College November 2008 - December 2013
St. Joseph's Hospital June 2004 - June 2006
Elcor Health Services July 2005 - April 2006
Gentiva Health Services March 2002 - March 2004
HealthNow New York Inc. January 1999 - March 2002
Franklin Health September 1996 - January 1999
Skills
Quality Management, Quality Assurance, Case Management, Mental Health, Clinical Research, Quality Improvement, Healthcare, Healthcare Management, Utilization Management, Social Services, Quality Auditing, Psychotherapy, Hospitals, Medicaid, Nursing, Patient Safety, Accreditation, Process Improvement, Software Documentation
Education
Keuka College 2006 — 2008
MS Management, Management
Keuka College 2000 — 2002
BSN Nursing, Registered Nursing/Registered Nurse
State University of New York Empire State College 1998 — 2000
BS Human Services and Family Health Care, Human Services and Family Health
Corning Community College 1985 — 1987
AAS Paralegal Studies
Corning Community College 1985 — 1987
AAS Nursing, Registered Nursing/Registered Nurse
Excellus BCBS / Univera November 2014 - Present
M&T Bank January 2014 - November 2014
HealthNow New York Inc. November 2013 - January 2014
HealthNow New York Inc. July 2005 - November 2013
HealthNow New York Inc. September 2001 - July 2005
HealthNow New York Inc. May 1998 - 2001
Skills
Disaster Recovery, HP Service Manager, Business Continuity, Vendor Management, Business Continuity..., Incident Management, Business Analysis, Integration, Access, Servers, Requirements Analysis, Testing, IT Service Management, Security, Data Center, Information Technology, Cisco Technologies, Visio, SDLC, Software Documentation, Information Security, IT Management, HIPAA, Business Requirements, Requirements Gathering, Active Directory, IT Strategy, Management, Process Improvement, Troubleshooting, ITIL v3 Foundations..., Call Centers, Risk Management, Governance, Resource Management
Education
Erie Community College 1996 — 1998
AAS, Computer Information Systems
2003 Buffalo State College
Erie Community College
Computer Information Systems AAS
Macy's May 2011 - July 2012
AT&T January 2010 - May 2011
HealthNow New York Inc. September 2009 - November 2009
SunTrust Bank 2009 - 2009
Bank of America August 2008 - October 2008
SunTrust Banks, Inc. November 2006 - April 2008
SunTrust Banks, Inc. February 2006 - July 2006
UPS, Inc. October 2005 - January 2006
Bellsouth, Inc. (AT&T) August 2005 - October 2005
Compuware Corporation October 2001 - July 2005
Skills
Requirements Analysis, Risk Management, Business Process..., Business Analysis, Strategic Planning, Budgets, Change Management, Business Planning, Management, Strategy, Business Process, CRM, Leadership, Management Consulting, Project Management
Education
Eastern Michigan University 1991 — 1996
MBA, General Management & International Business
University of Mumbai
Bachelor of Commerce, Finance & Accounting
UnitedHealth Group April 2015 - Present
UnitedHealth Group July 2011 - Present
UnitedHealthcare May 2008 - July 2011
HealthNow New York Inc. 1998 - 2008
Empire Blue Cross 1992 - 1997
Skills
Provider Relations, Network Development, Contract Negotiation, PPO, Medicaid, Managed Care, HIPAA, Credentialing, HMO, Medicare, Healthcare Industry, Health Policy, Hospitals, Healthcare Management, Healthcare Consulting
Education
University of Maryland University College 2007 — 2010
Business Administration
Hudson Valley Community College 1988 — 1990
HealthNow New York Inc. March 2014 - Present
HealthNow New York Inc. October 2010 - March 2014
HealthNow New York Inc. September 2008 - October 2010
Helmich Creative Design and Graphic Services January 2007 - August 2008
Fiserv Lending Solutions, Amherst May 2000 - December 2006
Skills
Graphic Design, Marketing Communications
Education
Pratt Institute 1996 — 1999
BFA, Graphic Design and Multimedia
Cornell University 1989 — 1993
BS, Biology/Plant Science
HealthNow New York Inc. January 2001 - Present
Education
Chicago-Kent College of Law, Illinois Institute of Technology 1989 — 1993
HealthNow New York Inc. 2008 - Present
HealthNow New York Inc. 1998 - 2008
Skills
Health Insurance, Medicare, Employee Engagement, Medicaid, Managed Care, Process Improvement, Software Documentation, Employee Benefits, Access, Healthcare Information..., HIPAA, Business Analysis
Education
Hudson Valley Community College
AAS, Business Administration
HealthNow New York Inc. May 2009 - Present
Kaleida Health July 1980 - January 2009
Education
D'Youville College
State University of NY at Buffalo
HealthNow New York Inc. May 2012 - Present
HealthNow New York Inc. April 2009 - May 2012
HealthNow New York Inc. July 2007 - April 2009
Blue Cross & Blue Shield of Western New York July 2007 - April 2009
Skills
Requirements Gathering, Visio, Business Requirements, SDLC, Requirements Analysis, Business Analysis, Process Improvement, Project Management, XML, Governance, Data Warehousing, Access, SQL, Business Process, Quality Assurance, Data Modeling, SOA, Solution Architecture, Integration, Business Intelligence, Enterprise Architecture, SharePoint, User Acceptance Testing, PMP, Software Project..., ETL, Software Documentation, DB2
Education
University at Buffalo 1981 — 1983
MBA, Finance
Canisius College 1977 — 1981
BA, Biology
HealthNow New York Inc. January 2013 - April 2014
HealthNow New York Inc. February 2012 - December 2012
Systems Personnel Inc. August 2011 - January 2012
Care Innovations, an Intel GE joint venture January 2011 - August 2011
Intel July 2007 - December 2010
Skills
Program Management, Cross-functional Team..., Product Development, Integration, Project Management, Product Management, ISO 13485, Medical Devices, Agile Methodologies, SDLC, Process Improvement, Software Development, Strategic Planning, Product Marketing, Engineering Management
Education
Marylhurst University 2004 — 2005
Master of Business Administration (MBA), Business Studies
Chemeketa Community College
Associate's Degree, Transfer
Western Oregon University
Bachelor of Science (BS), Health Education and minor in Business
BlueCross BlueShield of WNY May 1998 - Present
HealthNow New York Inc. 1998 - Present
BlueCross BlueShield of Western New York (HealthNow) 1998 - Present
BlueCross BlueShield/HealthNow NY 1998 - Present
Blue Cross Blue Shield of WNY 1998 - Present
Skills
Health Insurance, Managed Care, Insurance, Medicare, Employee Benefits, Healthcare, Benefits Administration, Strategic Planning, HIPAA, Underwriting, Health Savings Accounts, Customer Service, Sales Management
Education
D'Youville College 1987 — 1995
Rich Products Corporation April 2014 - Present
HealthNow New York Inc. 2012 - 2014
HealthNow New York Inc. 2011 - 2012
HealthNow New York Inc. 2010 - 2011
HSBC 2007 - 2010
Rich Products Corporation 2004 - 2007
Rich Products Corporation 1994 - 2004
Skills
PMP, PMO, Vendor Management, Cross-functional Team..., Team Leadership, Strategic Planning, Product Development, Product Management, Training, Project Planning, Strategy, Project Management, Program Management, Six Sigma, Leadership, MS Project, Management, Manufacturing, Change Management, Quality Assurance, SDLC, Forecasting, Project Portfolio..., Project Delivery, Resource Management, Marketing, Visio, IT Strategy, Requirements Gathering, IT Management, Business Strategy, Analysis, Budgets, Business Requirements, Business Analysis, Process Improvement, Business Process...
Education
Saint Bonaventure University 1996 — 1999
MBA
D'Youville College 1988 — 1993
BS
Erie Community College 1985 — 1987
AAS
Mt. St. Mary Academy 1981 — 1985
HealthNow New York Inc. June 1992 - Present
Education
D'Youville College 1984 — 1987
BSN, Nursing
SafeGuard Services October 2007 - Present
Vestal Dollars for Scholars September 1991 - Present
Broome County 2009 - 2009
HealthNow New York Inc. August 1999 - September 2007
IBM 1982 - 1995
Education
University of Illinois at Urbana-Champaign 1980 — 1982
M.S., Mathematics
DePauw University 1970 — 1978
B.A., Mathematics
Sam-Son Logistics Inc May 2015 - Present
Try-It Distributing Co., Inc. October 2012 - May 2015
HealthNow New York Inc. March 2011 - October 2012
HealthNow New York Inc. February 2008 - March 2011
HealthNow New York Inc. February 2007 - February 2008
HealthNow New York Inc. January 2004 - February 2007
HealthNow New York Inc. March 2001 - January 2004
Citigroup 1996 - 1999
Skills
Insurance, Sarbanes-Oxley Act, Data Analysis, Internal Controls, Analysis, Business Process..., Finance, Financial Modeling, Leadership, Business Process, Financial Analysis, Auditing, Financial Reporting, Internal Audit, Accounting
Education
Canisius College 2002 — 2005
MBAPA, Accounting
Canisius College 1993 — 1996
MBA, Finance
Canisius High School
ATD Niagara Frontier Chapter 2014 - Present
HealthNow New York Inc. 2007 - Present
HNNY Performance SpecialistBlueCross BlueShield of WNY2007 - Present
Blue Cross Blue Shield of WNY 2007 - Present
Niagara Fronter Chapter. ASTD June 2012 - Present
ASTD 2009 - 2010
Fiserv Lending Solutions 2005 - 2007
RSA 2004 - 2007
Skills
Instructional Design, Performance Management, Captivate, Leadership Development, Visio, Change Management, Organizational..., Team Building, Project Management, Process Improvement, Onboarding, Coaching, Employee Benefits, Instructor-led Training, Strategic Planning, Insurance, Leadership, Employee Relations, Employee Engagement
Education
East Stroudsburg University of Pennsylvania
Bachelor's degree, Education
MS Education
Masters Degree, Eduction
TriZetto Corporation August 2014 - February 2015
HealthNow New York Inc. 2013 - 2014
HealthNow New York Inc. 2011 - 2013
HealthNow New York Inc. 2008 - 2012
Excellus BCBS 2006 - 2008
Excellus BCBS 2004 - 2006
EVALUE Consulting 2000 - 2004
Transamerica 1992 - 2000
Skills
Data Integration, Data Warehousing, Business Intelligence, ETL, SOA, Data Modeling, SDLC, Solution Architecture, Integration, IT Strategy, Business Analysis, Requirements Gathering, Requirements Analysis, Business Requirements, Master Data Management, Software Development, Enterprise Architecture, Visio, Data Warehouse..., SharePoint, PMP, Vendor Management, Agile Project Management, Database Design, PMO, Business Process, Software Project..., Agile Methodologies, Project Portfolio..., IT Management, Data Governance, Systems Analysis
Education
State University of New York College at Buffalo 1978 — 1980
Bachelor of Science (BS), MIS
Erie Community College
Associate of Arts and Sciences (A.A.S.), Data Processing
Physician Recruiter 1988 - Present
Physician Advocates, LLC March 2006 - Present
HealthNow New York Inc. May 2012 - Present
HealthNow New York Inc. June 1998 - March 2006
McDonnell Douglas June 1983 - January 1988
Gabrieli Medical Information System February 1980 - May 1983
Skills
HIPAA, Medical Coding, Medical Billing, Medical Records, Healthcare, Healthcare Management, Physicians, Medicare, Hospitals, EMR, EHR, Medicine, Medical Terminology, Revenue Cycle, ICD-9, Epic Systems, Medicaid, Medicaid Managed Care, Auditing, Policy, Data Analysis, DDE, Epic Willow, Healthcare Analytics, Managed Care, IDX, PACS
Education
Daemen College 1975 — 1979
Bachelor's Degree, Health Information Administration
Millennium Collaborative Care, PPS May 2015 - Present
Upper Allegheny Health System May 2014 - May 2015
HealthNow New York Inc. October 2010 - May 2014
HealthNow New York Inc. June 2009 - May 2014
HealthNow New York Inc. August 2007 - June 2009
BlueCross BlueShield of Western New York (HealthNow) 2006 - 2009
HealthNow New York Inc. April 2003 - 2007
Ingenix 1998 - 2003
Infominers 1998 - 2000
Independent Health 1991 - 1997
Skills
Health Insurance, Analytics, Predictive Modeling, Healthcare, Managed Care, Informatics, Product Management, Business Intelligence, Data Analysis, Disease Management, HIPAA, Healthcare Industry, Healthcare Information..., Healthcare Management, Medicaid, Strategic Planning, Visio, Medicare
Education
D'Youville College 1989 — 1997
Master of Science, Health Services Administration
University at Buffalo 1986 — 1989
BSN, Nursing
Erie Community College 1984 — 1986
AAS, Nursing
Liberty Mutual Group 2010 - Present
HealthNow New York Inc. 2008 - 2010
Independent Health Association 2006 - 2008
Independent Health Association 2000 - 2006
Independent Health Association 1999 - 2000
Independent Health Association 1996 - 1999
Independent Health Association 1992 - 1996
Independent Health Association 1991 - 1992
Education
Bryant & Stratton
Licensed
Bryant and Stratton
Licensed
Erie Community College
A.A.S.
Professional Leadership Development
Healthnow April 2007 - Present
HealthNow New York Inc. April 2007 - Present
HealthNow New York Inc. (Licensee of Blue Cross Blue Shield Association) 2000 - Present
Director, Claims Processing and National Accounts April 2000 - April 2007
Skills
Business Analysis, Program Management, Managed Care, Leadership, Health Insurance, Recruiting, Insurance, Strategic Planning, Change Management, Process Improvement, HIPAA, Medicare
Education
Erie Community College 1992 — 1996
AAS, Business Administration
SIEMENS MEDICAL SOLUTIONS October 2009 - Present
HealthNow New York Inc. 2014 - 2014
AMERICAN RED CROSS, Philadelphia, PA January 2009 - September 2009
DECATHLON GROUP August 2006 - December 2007
DECATHLON GROUP April 2004 - July 2006
Skills
Financial Analysis, Forecasting, Financial Modeling, Hyperion Enterprise, Data Analysis, Variance Analysis, Microsoft Excel, Financial Reporting, SAP, Sarbanes-Oxley Act, Pivot Tables, Accounting, Access, Auditing, Internal Controls, Business Analysis, Budgets, Dependable Team Player
Education
Drexel University 2008 — 2010
MBA/MS Accounting, Accounting
La Salle University 2008 — 2008
Master, Business Administration
University of Economics, Vietnam 1999 — 2003
Bachelor, Business Administration, International Business
Le Hong Phong Highschool for Gifted Students 1996 — 1999
Highschool
HealthNow New York Inc. July 2014 - Present
HealthNow New York Inc. April 2013 - June 2014
HealthNow New York Inc. February 2012 - March 2013
HealthNow New York Inc. February 2006 - February 2012
Skills
Data Analysis, Analysis, Microsoft Office, Cognos, Access, Business Intelligence, Health Insurance, Process Improvement, Requirements Gathering, Six Sigma, SDLC, Visio, Vendor Management, Software Documentation, Business Requirements
Education
Canisius College 2001 — 2005
Bachelor of Science (B.S.), Management Information Systems
UnitedHealthcare May 2014 - Present
UnitedHealthcare 2007 - Present
Excellus BCBS 2004 - 2007
HealthNow New York Inc. 1999 - 2005
UNYHEALTH, LLC 1997 - 1999
Aetna 1987 - 1997
Skills
Managed Care, EMR, Strategy, Health Policy, Leadership, Employee Benefits, Medicaid, Health Insurance, Account Management, Insurance, Healthcare, Disease Management, HIPAA, Medicare, Healthcare Information..., Utilization Management, Healthcare Management, Hospitals, Healthcare Industry, Physician Relations, Long-term Care, Healthcare Consulting, Disability Insurance, HMO, Provider Relations, Process Improvement
Education
Dartmouth College 2012 — 2014
Masters in Health Care Delivery Science, Health Care Delivery Science
Le Moyne College 1998 — 2004
MBA, Business
State University of New York College at Buffalo 1980 — 1984
BS, Nursing
HealthNow New York Inc. July 2014 - Present
HealthNow New York Inc. January 2007 - July 2014
Harris Beach PLLC 1997 - 2006
Skills
Compliance, Legal Research, Research, Insurance, Litigation, Westlaw, Lexis, Litigation Support, Legal Writing, Civil Litigation, Trials, Legal Assistance, Personal Injury, Pleadings, Appeals, Product Liability, Depositions, Commercial Litigation, Corporate Law, Document Drafting, LexisNexis
Education
Hilbert College 1993 — 1995
Bachelors of Science, Paralegal Studies
Shannon Specialty Floors August 2012 - Present
International Services Inc. October 2004 - August 2012
ElderWood Senior Care 2000 - 2002
HealthNow New York Inc. 1997 - 2000
Skills
Strategic Planning, New Business Development, Marketing, Marketing Strategy, Leadership, Management, Business Development, Strategy, Public Speaking, Start-ups
Education
Columbia University - Columbia Business School
MBA
Harvard University
AB, History
Crown Benefits Group, Inc. 2008 - Present
HealthNow New York Inc. December 2006 - March 2009
HealthNow New York Inc. January 2005 - December 2006
HealthNow New York Inc. October 1999 - December 2004
HealthNow October 1998 - October 1999
John Alden Health (Acquired by Fortis in 1998) July 1996 - September 1998
John Alden Health October 1995 - June 1996
John Alden Health December 1994 - September 1995
The Prudential Insurance Company of America April 1993 - February 1994
The Prudential Insurance Company of America July 1989 - April 1993
Skills
Health Insurance, Insurance, Strategic Planning, Managed Care, Management, Sales, Process Improvement, Leadership, Employee Benefits, Medicare, Marketing, Sales Operations, Medicaid, Product Development, Underwriting, Program Management, Team Building, Start-ups, Healthcare
Education
Drexel University - LeBow College of Business 1979 — 1981
MBA, Marketing Management
Villanova University 1975 — 1979
BSBA, Business Administration
Catalyst Solutions - A Healthcare Consulting Company September 2015 - Present
HighPoint Solutions September 2009 - June 2015
Oleen Pinnacle Healthcare Consulting 2008 - 2009
HealthNow New York Inc. 1998 - 2008
Visiting Nursing Association January 1982 - August 1997
Skills
Healthcare Information..., HIPAA, Requirements Analysis, Business Analysis, Healthcare, Integration, Microsoft SQL Server, Testing, SDLC, Requirements Gathering, Vendor Management, SQL, EDI, Project Management, Sybase, Claim, Data Warehousing, Process Improvement, Business Intelligence, Health Insurance, SharePoint
Education
Canisius College
State University of New York
BS, Management, Health Care Administration
Capella University 2003 - 2010
PM4Life, Inc. April 2000 - November 2009
HealthNow, Inc. November 2007 - February 2009
HealthNow New York Inc. 2007 - 2009
CA, Inc. January 2006 - August 2007
SOLCORP 2000 - 2005
SOLCORP 2000 - 2005
Questra Corporation 1998 - 2000
Danka Office Imaging April 1997 - November 1998
Frontier Corporation 1996 - 1997
Skills
Project Portfolio..., Business Analysis, Program Management, SDLC, PMP
Education
Capella University 2003 — 2010
PhD, Business Organizational Managment Information Technology Management
Capella University 2002 — 2010
PhD, Business, Organizational Management, Information Technology Management
Villanova University 2006 — 2007
Master's Certificate, Six Sigma
University of Rochester - Simon Business School 1992 — 1994
MBA, Business Administration
Roberts Wesleyan College 1990 — 1991
Bachelor of Science, Organizational Management
Rochester Institute of Technology 1982 — 1989
AAS, Industrial Engineering Technology
HealthNow New York Inc. August 1997 - Present
HealthNow New York Inc. 1995 - 1997
Education
Erie Community College 1984 — 1986
Associates, Business
CDPHP January 2015 - Present
CDPHP March 2012 - January 2015
CDPHP December 2008 - March 2012
Capital District MOTC 2006 - 2010
HealthNow New York Inc. April 2002 - December 2009
Skills
Data Warehousing, Process Improvement, Microsoft SQL Server, Databases, Quality Assurance, Requirements Analysis, System Testing, Manual Testing, User Acceptance Testing, Requirements Gathering, Business Analysis, Test Planning, Test Cases, SDLC, PL/SQL, Cognos, Access, ETL, ITIL v3 Foundations..., Project Management, Software Documentation, Data Modeling, SAS, Six Sigma, HIPAA, Informatica, RTC, Technical Solution..., Data Profiling, IBM Rational Tools, Data Warehouse..., Oracle SQL, System Integration..., Functional Requirements, Business Process, Business Requirements, Analysis, Toad, Business Process..., Regression Testing, ClearQuest, Defect Tracking, Agile Methodologies, Functional Testing, SharePoint, Test Strategy, MDM, BRD, Visio, DB2
Education
State University of New York at New Paltz 1991 — 1994
Hudson Valley Community College 1992 — 1993
HealthNow New York Inc. July 2015 - Present
U.S. Small Business Administration July 2015 - Present
Erie Community College September 2013 - Present
Skills
Career Counseling, Patient Education, PowerPoint, Public Speaking, Microsoft Office, Nursing, Medical Terminology, Human Anatomy, Nutrtion, Higher Education, Teaching, Community Outreach, Research, Staff Development, Curriculum Design, Program Development, Medent, Care Plans
Education
State University of New York College at Buffalo 2009 — 2011
Master's degree, Higher Education/Higher Education Administration
Pace University - Lubin School of Business 2008 — 2008
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Hilbert College 1980 — 1982
Associate of Arts (AA)
Erie Community College
Registered Nursing/Registered Nurse
HealthNow New York Inc. June 2011 - Present
HealthNow New York Inc. November 2009 - August 2011
HealthNow New York Inc. March 2008 - April 2010
HealthNow New York Inc May 2001 - March 2008
HealthNow New York Inc September 2005 - December 2005
HealthNow New York Inc October 1998 - May 2001
Lumsden & McCormick, LLC February 1998 - April 1998
Skills
Healthcare Industry, Coordination of Benefits, Other Party Liability, Process Improvement, Leadership, Analysis, Insurance, Business Analysis, Management, Data Analysis, Performance Management, Program Management, Training, Project Management, PeopleSoft, Vendor Management, Team Building, Human Resources, Finance, Microsoft Excel, Business Process..., Risk Management, Strategic Planning, Auditing, Customer Service, Payroll, Accounts Receivable, Account Reconciliation, Coaching, Administration, Financial Analysis, Performance Metrics, Change Management, Business Strategy, Accounting, Accounts Payable, Banking, Budgets
Education
Daemen College 1994 — 1998
Bachelors, Accounting
HealthNow New York Inc. January 2015 - Present
HealthNow New York Inc. January 2014 - Present
HealthNow New York Inc. 1999 - Present
Rich Products December 1997 - December 1998
Alltel Information Services March 1997 - December 1997
Skills
Pega PRPC, Healthcare IT, Agile Methodologies, Enterprise Architecture, HIPAA, Healthcare Information..., SDLC, SOA, Sybase, Websphere, Requirements Analysis, Requirements Gathering, Data Modeling, Web Services, Data Warehousing, WebSphere, Business Analysis, SQL, Visio, Microsoft SQL Server, XML, Integration, Software Development, Process Improvement, Software Project...
Education
Gulbarga University 1990 — 1994
B.E., Computer Sciences
HealthNow New York Inc. February 1987 - Present
YMCA of Buffalo Niagara 1996 - 2011
United Way of Buffalo & Erie County 2000 - 2007
Skills
Pc Software, Data Management, HIPAA, Team Leadership, New Business Development, Insurance Claims, Workers Compensation, Bookkeeping, Customer Relations, Retail, Provider Relations, Training & Development, Project Coordination, Sales Support, Non-profits, Customer Service, Sales Operations, Insurance, Team Building, Fundraising, Strategy
Education
D'Youville College 2008 — 2010
Master of Science, International Business
D'Youville College 2000 — 2004
Bachelor of Science, Business Management
The Greater Buffalo Association of Realtors® Real 1999 — 1999
Qualifying Courses for Real-Estate Lic.
Villia Maria College 1977 — 1979
Associates in Applied Science, Retail Management
HealthNow New York Inc. November 1986 - December 2013
Education
D'Youville College 1994 — 1997
Master's degree, Health/Health Care Administration/Management
HealthNow New York Inc. January 2013 - Present
HealthNow New York Inc. June 2010 - Present
HealthNow New York Inc. December 2007 - June 2010
HealthNow New York Inc. January 2000 - December 2007
Education
Erie Community College
UnitedHealth Group August 2013 - Present
CareFirst BlueCross BlueShield April 2013 - July 2013
Coventry Health Care April 2012 - March 2013
HealthNow New York Inc. October 2005 - April 2012
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Microsoft Office
Education
Central State University 1984 — 1989
Bachelor of Science (B.S.), Business Administration and Management, General
Capital University
Master of Business Administration (MBA)
Liazon 2013 - Present
Hannibal Baseball Investment Group 2007 - Present
Brown & Brown of Florida 2011 - 2013
HealthNow New York Inc. 2004 - 2012
Skills
Health Insurance, Insurance, Negotiation, Employee Benefits, Workers Compensation, Commercial Insurance, Sales, Claim, Sales Management, Disability Insurance, Underwriting, Brokers, Property & Casualty..., Healthcare, Managed Care
Education
Canisius College
BA, Economics
Harvard Business School Club of Buffalo
Management Development Program
Medical Mutual of Ohio August 2013 - Present
Medical Mutual of Ohio May 2012 - August 2013
Cleveland State University August 2011 - May 2013
United States District Court, Northern District of Ohio July 2011 - August 2011
HealthNow New York Inc. May 2011 - July 2011
U.S. House of Representatives May 2009 - August 2009
Skills
Appeals, Civil Litigation, Courts, Employment Law, Legal Issues, Legal Research, Legal Writing, Lexis, LexisNexis, Litigation, Public Speaking, Westlaw
Education
Cleveland State University - Cleveland-Marshall College of Law 2010 — 2013
Doctor of Law (J.D.), Business Law
SUNY Oswego 2006 — 2010
Bachelor of Arts (B.A.), Political Science and Government and Sociology
HealthNow New York Inc. 2005 - 2011
Education
D'Youville College 2010 — 2011
Buffalo State College 2001 — 2003
HealthNow New York Inc. October 2011 - Present
Freeze Frame Photography June 2009 - September 2010
International Rescue Committee February 2007 - August 2007
Skills
Microsoft Word, Typing, Interventions
Education
Daemen College 2008 — 2012
Bachelor's degree, Social Work
Eric Mower + Associates March 2015 - Present
M&T Bank September 2012 - March 2015
HealthNow New York Inc. October 2010 - September 2012
HealthNow New York Inc. June 2008 - October 2010
Buffalo Niagara Partnership October 2006 - June 2008
Skills
Non-profits, Marketing, Community Outreach, Sponsorship, Marketing Communications, Event Planning, Media Relations, Event Management, Social Media, Marketing Strategy, Social Networking, Editing, Facebook, Advertising, Copywriting, Customer Service, Management, Nonprofits, Public Relations
Education
Georgetown University
Hansard Scholars
Leadership Buffalo RL 2010
Marist College
Bachelor's degree
HealthNow New York Inc. July 1968 - July 2008
Skills
Health Insurance, Insurance, Employee Benefits, Process Improvement, Medicare, Strategic Planning, Healthcare, Brokers, Managed Care, Property & Casualty..., Claim
Education
Hilbert College
HealthNow New York Inc. July 2015 - Present
M&T Bank June 2014 - July 2015
Skills
Microsoft Office, Microsoft Excel, Microsoft SQL Server, SAS, Visual Basic, Microsoft Word, PowerPoint, Stata, LaTeX, Research, Teamwork, Social Media, Public Speaking, English
Education
Hamilton College 2009 — 2013
Bachelor of Arts, Mathematics and Economics
East Aurora High School 2005 — 2009
HealthNow New York Inc. June 2006 - Present
Koelemeyer's Accounting Office Inc. January 1983 - June 2006
Skills
PeopleSoft, Payroll, Identity Management, Visio, Active Directory, Disaster Recovery, Lotus Notes, Access, Troubleshooting, SharePoint, SDLC, Requirements Gathering, HIPAA, Information Security, Software Documentation, Application Security, Microsoft SQL Server, Sybase SQL Anywhere, Tivoli Identity Manager, Pegasystems PRPC, IBM Mainframe, Microsoft Office, Facets Security
Education
Medaille College 2001 — 2004
Bachelor of Science (BS), Computer Programming/Programmer, General
Erie Community College 1991 — 1993
Associate of Arts and Sciences (AAS), Liberal Arts and Sciences/Liberal Studies