HealthNow New York Inc.
Industry: Company
DescriptionHeadquarters: Buffalo, New York, United States Founded: 1936 Subsidiaries: Blue Cross Blue Shield of Western New York Inc, Parent organization: HealthNow Systems, Inc.
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HealthNow New York Inc. Employees
Blue Cross and Blue Shield of Western New York October 2012 - Present
HealthNow New York Inc. November 2010 - October 2012
Building Controls & Services May 2008 - November 2010
Ingram Micro May 2006 - April 2008
Skills
.NET, SQL, Java, Crystal Reports, Windows, PHP, CSS, JavaScript, HTML, XML, C#, Visual Studio, Microsoft Office, Microsoft SQL Server, Web Services, CQ5, Sybase, SoapUI, Microsoft Visual Studio, Groovy, Dreamweaver, Adobe Photoshop, Paint.NET, Software Development, BACnet, MS Office Suite, Subversion, HP Service Manager, ASP.NET, Microsoft, Word, TAC I/A Series R2 & G3..., Mac OS X, LON, Operating Systems, TAC Workplace Tech..., Triple, Databases, Web Development, SDLC, Programming, Process Improvement
Education
Canisius College 2004 — 2008
BA, Computer Science, Digital Media Arts
Iroquois High School 2000 — 2004
Regents
Genesee Valley Educational Partnership LeRoy, N.YAugust 2013 – Present August 2013 - Present
DocuScan Solutions, Inc. May 2011 - Present
Excellus BCBS March 2008 - May 2011
HealthNow New York Inc. December 2001 - March 2008
HealthNow New York Inc. September 1999 - December 2001
HealthNow New York Inc. November 1998 - September 1999
Nova Healthcare Administrators, Inc. October 1996 - November 1998
Nova Healthcare Administrators, Inc. January 1996 - October 1996
Nova Healthcare Administrators, Inc. February 1995 - January 1996
HealthNow New York Inc. June 1994 - February 1995
Skills
Customer Service, Proofreading, Marketing, Marketing Communications, Newsletters, Health Insurance, Writing, Editing, Marketing Documents, Copy Editing, Freelance Writing, Management, Employee Benefits, Press Releases, Fundraising, Advertising, Public Relations, Strategic Planning, Insurance, Leadership, Process Improvement, Strategic Communications
Education
Canisius College 2002 — 2007
Master of Business Administration (MBA), Marketing, 3.3
Alfred University 1986 — 1990
Bachelor of Arts (B.A.), Communications
M&T Bank October 2009 - Present
HealthNow New York Inc. June 2007 - October 2009
Skills
Data Analysis, Report Writing, Predictive Modeling, Accounting, Health Insurance, Analysis, Market Research, Business Intelligence, Access, Forecasting, Analytics, Excel, Budgeting, PowerPoint, Business Analysis, Six Sigma, Performance Management, Cognos, Healthcare, Insurance, Project Management, Process Improvement, Financial Analysis, Finance, Visio, Leadership, Banking, Risk Management, Employee Benefits
Education
Canisius College 2000 — 2004
B.S., Accounting
HealthNow New York Inc. May 2003 - Present
Blue Cross and Blue Shield of Western New York January 1995 - May 2003
Delaware North Companies August 1981 - March 1985
Skills
AIX, Business Analysis, COBOL, Cisco Technologies, DB2, Data Warehousing, Databases
Education
Canisius College 1977 — 1981
BA, Mathematics
Walgreens October 2013 - Present
HealthNow New York Inc. June 2010 - October 2013
Wyndham Vacation and Rentals December 2008 - June 2010
Lincoln Financial Group January 2008 - October 2008
UBS January 2007 - November 2007
KeyBank 2006 - 2007
JPMorgan Chase 2005 - 2006
McKesson 2005 - 2005
Gates McDonald 2005 - 2005
Ingenix 2004 - 2004
Skills
ILOG, Java Enterprise Edition, Integration, SOA, Websphere, SDLC, Enterprise Architecture, Web Services, Agile Methodologies, Requirements Analysis, Solution Architecture, JMS, Oracle, Weblogic, DB2, SQL, Spring, Data Warehousing, XML, Software Project...
Education
Annamalai University 1992 — 1996
BE, Chemical Engineering
Annamalai/BoilerPlan 1992 — 1996
Bachelor of Engineering (B.E.)
Trellis Marketing March 2015 - Present
JP Communications October 2014 - March 2015
Superior Group May 2013 - October 2014
HealthNow New York Inc. August 2010 - November 2012
Travers Collins August 2008 - August 2010
Independent Health September 2006 - August 2008
Skills
Media Relations, Public Relations, Social Media, Marketing Communications, Advertising, Event Planning, Event Management, Investor Relations, Community Outreach, Fundraising, Newsletters, Crisis Communications, Press Releases, Internal Communications, Marketing, Management
Education
Canisius College 2001 — 2005
Bachelor's degree, Communications and Marketing
Canisius High School 1997 — 2001
Albany Medical Center July 2013 - Present
McGinnis Women's Medical Care May 2012 - July 2013
Parsons Child and Family Center October 2011 - April 2012
HealthNow New York Inc. August 2008 - September 2011
Skills
Nursing, Healthcare, HIPAA, Medicare, Medicaid, Inpatient, Managed Care, Case Management, EMR, Healthcare Management, Healthcare Information..., Medical Records, Health Education, Hospitals, Pediatrics, Disease Management, Patient Advocacy
Education
Saint Elizabeth College of Nursing 2011 — 2013
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Saint Elizabeth College of Nursing 2011 — 2013
Associate of Science (AS), Registered Nursing/Registered Nurse
an assessment technology company September 2008 - Present
HealthNow New York Inc. November 2013 - September 2015
HealthNow New York Inc. May 2010 - November 2013
Independent Health August 2005 - September 2008
P2 Collaborative of Western New York 2004 - 2005
Research Center for Stroke & Heart Disease 1998 - 2005
Skills
Strategic Planning, Public Speaking, Strategy, Vendor Management, Leadership Development, Analytics, Media Relations, Fundraising, Microsoft Excel, Critical Thinking, Non-profits, Public Relations, Account Management, Government, CRM, Grants, Nonprofits, Strategic Communications, Leadership, Integrated Marketing, Community Development, Management, Program Management, Marketing Communications, Marketing, Training, Event Planning
Education
Bard College 1974 — 1978
BA
Union-Endicott School District November 2014 - Present
Lourdes Hospital May 2013 - October 2014
Law Office of Paul Tomkins April 2013 - October 2014
North Point Technology, LLC January 2010 - May 2013
Union Endicott CSD September 2008 - February 2010
Guthrie January 1997 - January 2008
HealthNow New York Inc. September 1989 - January 1997
Miscellaneous 1987 - 1988
Skills
Microsoft Office, Word, Customer Service, PowerPoint, Excel, Social Media, Writing, Customer Relations, Documentation, Public Speaking, Windows, Problem Solving, Editing, Scheduling
Education
Continuing Education 1989 — 2013
Miscellaneous
Broome Community College 1988 — 1989
Business Administration and Management, General, 4.0
Catawba College 1987 — 1988
Business Administration and Management, General
HealthNow New York Inc. June 2015 - August 2015
Tikona Infinet Ltd. June 2012 - August 2012
Skills
SQL, HTML, Java, Microsoft Office, Microsoft Excel, C++, Windows, PowerPoint, Microsoft SQL Server, MySQL, Microsoft Word, Visio, Data Analysis, Requirements Analysis
Education
University at Buffalo 2014 — 2015
Master of Science (MS), Management Information Systems
Atharva College Of Engineering 2010 — 2014
B.E., Information Technology
St. Mary's Presentation Convent, Jammu 1998 — 2010
The University of Texas at San Antonio July 2012 - Present
M7 Aerospace February 2010 - May 2012
William S. Hein & Co., Inc. & HeinOnline March 2007 - September 2009
Superior Group April 2005 - March 2007
HealthNow New York Inc. August 1994 - February 2005
ABB Traction July 1991 - August 1994
Skills
PeopleSoft, Accounts Payable, General Ledger, Accounts Receivable, Software Documentation, Analysis, Microsoft Excel, Microsoft Office, Management, Payroll, Invoicing, Financial Statements, Six Sigma, Process Improvement, Leadership, Business Process, Microsoft Word, Access, Treasury, Month End Close, SharePoint, Account Reconciliation, Software Implementation, Accounting, Project Management, Financial Reporting, Journal Entries, Business Process..., Outlook, PowerPoint, Spreadsheets, Visio, PeopleSoft Financial
Education
Canisius College 1986 — 1990
Bachelor of Science (BS), Accounting
West Seneca West 1983 — 1986
Regents Diploma, College Entrance
HealthNow New York Inc. June 2015 - Present
The Center for Hospice & Palliative Care June 2014 - February 2015
Kaleida Health February 2013 - June 2014
Kaleida Health August 2011 - March 2013
Kaleida Health April 2007 - August 2011
TLC Health Network June 2006 - July 2007
Skills
Healthcare, Hospitals, Healthcare Management, Healthcare Information..., EMR, Nursing, HIPAA, Clinical Research, Process Improvement, Managed Care, Critical Care, Customer Service, Patient Safety, EHR, Cerner, Inpatient, Medical Terminology, Team Building, BLS, CPOE, ICU, Medical/Surgical
Education
State University of New York at Buffalo 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
SUNY at Buffalo 2006 — 2009
Bachelor of Science (BS), Nursing Science
Alfred State College - SUNY College of Technology 2004 — 2006
Associate of Science (A.S.), Registered Nursing/Registered Nurse
HealthNow New York Inc. January 2011 - Present
Skills
Adobe CQ5, Grails, Adobe AEM, Java, Groovy, C#, JavaScript, jQuery, Android, Android Development, PHP, Apache Sling, OSGi, Apache Felix, Agile Methodologies, XML, Visual Studio, Web Services, SDLC, SQL
Education
Canisius College 2006 — 2011
Bachelor of Science (BS), Computer Science
Educational Data Systems Incorporated July 2013 - Present
Educational Data Systems Incorporated March 2012 - June 2013
Educational Data Systems Incorporated June 2011 - March 2012
Educational Data Systems Incorporated September 2010 - July 2011
HealthNow New York Inc. October 2001 - June 2009
Willow Run Foods, Inc. 1990 - 2001
Skills
Public Speaking, Leadership Development, Event Planning, Coaching, PowerPoint, Team Building, Employee Relations, Career Counseling, Staff Development, Resume Writing, Workshop Facilitation, System/Software Testing, Service Integration, Operations Management, Facilities Management, Training, Career Development, Management, Workforce Development, Program Management, Organizational..., Nonprofits, Community Outreach, Leadership, Customer Service, Policy
Education
American Public University System
BA Expected completion 2015, Social Work
Suny Broome 2008 — 2010
Associate of Science (A.S.), Human Services
Modern Marketing Concepts Inc. February 2014 - Present
Modern Marketing Concepts Inc. July 2013 - February 2014
Kinetic Concepts November 2011 - February 2014
Rapid Copy and Mail Center - SUNY September 2005 - June 2008
HealthNow New York Inc. September 2002 - August 2005
Skills
Sales, Management, Databases, Communication, Customer Service, Negative Pressure Wound..., Leadership, Organization, Strategic Marketing, Creative Writing, Training, Account Management, Coaching, Data Analysis, Marketing Strategy, Marketing, Sales Operations, Sales Management
Education
State University of New York at Albany 2005 — 2008
Bachelor's degree, Communication, Business Administration, Marketing
Broome Community College 2004 — 2005
Transferred to SUNY, Business Administration
HealthNow New York Inc. February 2012 - Present
HealthNow New York Inc. April 2009 - February 2012
HealthNow New York Inc. November 2008 - April 2009
Skills
Medicaid, Healthcare Information..., Medicare, HIPAA
Education
Excelsior College 2013 — 2016
Bachelor of Business Administration (BBA), Accounting and Finance
Broome Community College 2004 — 2005
Associate of Arts and Sciences (A.A.S.), Paralegal
Bank of America 2010 - Present
Bank of America April 2010 - January 2014
HealthNow New York Inc. August 1999 - October 2009
Skills
Banking, Relationship Management, Retail Banking, Mortgage Lending, Credit, Loans, Risk Management, Networking, Financial Risk, Instructor-led Training, Healthcare, Business Service..., Provider Relations, Health Insurance, Healthcare Management, Managed Care, Customer Experience, Customer Service, Curriculum Development, Business Process..., Quality Auditing, Medical Terminology, Medical Billing, Medicare Advantage, Medicare/Medicaid..., Medicare Part D, Visio, SnagIt
Education
Bryant and Stratton College 1979 — 1981
Associate's degree, Business/Commerce, General
Canisius College
ML Enterprise October 2009 - Present
HealthNow New York Inc. October 2012 - Present
ML Enterprise October 2009 - Present
Hilbert College August 2010 - Present
GDY Professional Investigations September 2009 - October 2012
FBI September 1996 - October 2009
FBI January 1983 - October 2009
FBI January 2002 - December 2007
Citicorp International 1980 - 1983
Canisius College June 1976 - June 1980
Skills
Private Investigations, Certified Polygraph..., Certified Crisis..., Personnel Recruiter, Investigations, Criminal Investigations, Law Enforcement, Interrogation, Internal Investigations, Surveillance, Counterterrorism, Background Checks, Physical Security, National Security, Security Management, Expert Witness, Crisis Management, Interviewing, Public Speaking, Enforcement, Interviews, Fraud, Criminal Justice, Evidence, Criminal Law, Homeland Security, Executive Protection, Counterintelligence, Intelligence, Investigation, Security, Computer Forensics, Law Enforcement..., Forensic Analysis, Cybercrime, Police, Security Training, Security Operations, Government, Firearms, Crime Prevention, Policy, Emergency Management, Corporate Security, Public Safety, Special Operations, Protection, Intelligence Analysis, Tactics, Investigative Research
Education
Canisius College 1972 — 1976
BS, Business Management
University of Alabama
Visa January 2011 - Present
Advantage Technical Resourcing 2013 - 2014
Wells Fargo June 2011 - December 2012
BlueCross BlueShield of Tennessee February 2011 - May 2011
HealthNow New York Inc. 2010 - 2010
Accenture 2003 - 2010
Skills
QTP, SoapUI, Web Services, Selenium Testing, TestNG, JUnit, VBScript, Business Objects, SQL, Selenium IDE, SOAP, Agile Methodologies, Ant, Java, XML, Selenium RC, Selenium Web Driver, Requirements Analysis, Quality Center, Test Automation, System Testing, Selenium, Test Planning, Test Methodologies, Test Management, Quality Assurance
Education
Annamalai University 2004 — 2007
Master of Science (M.Sc.), Information Technology, A
Sri Bhagawan Mahaveer Jain College 2000 — 2003
Bachelor of Science (BSc), Computer Science
INC Research January 2015 - Present
PPD August 2013 - January 2015
Inclinix, Inc. October 2011 - June 2013
PPD April 2011 - October 2011
PPD February 2008 - April 2011
PPD February 2007 - February 2008
HealthNow New York Inc. 2001 - 2006
Skills
CRO, GCP, Clinical Trials, ICH-GCP, Clinical Research, Pharmaceutical Industry, Oncology, Therapeutic Areas, Protocol, Healthcare, Quality Assurance, Employee Training, Vendor Management, Training, Clinical Development, Leadership, Cardiology, Line Management, Management, Patient Recruitment, Rheumatology, Budgets, Clinical Operations, Project Management, Pharmaceutical Sales, Infectious Diseases, 21 CFR Part 11, Clinical Data Management, Data Analysis, FDA, Pharmacovigilance, Proposal Writing, Regulatory Affairs, Regulatory Submissions
Education
Binghamton University 1992 — 1996
Bachelor of Science (BS)
HealthNow New York Inc. August 2013 - Present
Meritain Health August 2009 - August 2013
Meritain Health July 2008 - July 2009
Meritain Health April 2000 - June 2008
Skills
Microsoft Excel, Financial Modeling, Data Analysis, Data Modeling, Trend Analysis, Productivity, Operational Efficiency, Client Reporting, Access, Data Mining, Relational Databases
Education
Canisius College 1990 — 1995
Bachelor of Arts (B.A.), History
First Niagara Bank May 2013 - Present
First Niagara Bank February 2012 - Present
HealthNow New York Inc. May 1994 - February 2012
Skills
.NET, Message Broker, ILOG, Microsoft SQL Server, Sybase, Software Development..., ITIL v3 Foundations..., Technical Documentation, Business Process..., Java, SDLC, Project Management, Health Insurance, Business Requirements, Requirements Gathering, SOA, Software Project..., Solution Architecture, Disaster Recovery, Program Management, C#, XML, Visual Studio, Web Services, Websphere, Enterprise Software, Enterprise Architecture, Testing, Data Warehousing, Integration, Requirements Analysis, Agile Methodologies, DB2, Visio
Education
SUNY Binghamton 1985 — 1987
Bachelor of Science, Computer Science
Cayuga County Community College 1983 — 1985
Associate of Science (AS), Computer Science
M&T Insurance Agency, Subsidiary of M&T Bank October 2014 - Present
HealthNow New York, Inc. (d/b/a BCBS of WNY and BS of NENY) December 2010 - October 2014
HealthNow New York, Inc. (d/b/a BlueCross BlueShield of Western New York (HealthNow) October 2008 - December 2010
Mercer Health & Benefits December 2007 - 2008
HealthNow New York Inc. December 2001 - November 2007
Independent Health September 1996 - November 2001
Skills
Health Insurance, Employee Benefits, Insurance, Healthcare, Managed Care, Medicare, HIPAA, Brokers, Claim, Benefits Administration, Health Savings Accounts, Strategic Planning, Underwriting, Team Building, Process Improvement, Leadership, Account Management, HMO, Leadership Development, Human Resources, Training, Disability Insurance
Education
Canisius College 1997 — 2000
MBA, Business Administration and Management, General
State University of New York College at Fredonia 1989 — 1992
BS, Business Administration and Management, General
Terakeet May 2015 - Present
Canisius College Athletics August 2014 - May 2015
HealthNow New York Inc. May 2014 - December 2014
Canisius College Athletics June 2013 - August 2014
Canisius College Athletics September 2009 - August 2013
Cardinal Health May 2012 - August 2012
Skills
Time Management, Team Leadership, Delegation, Public Speaking, Event Management, Event Planning, Microsoft Office, Fundraising, Cooperation, Organization, Operations Management, Project Management, Process Improvement, Leadership, Sports Management, Facebook, Sports, Social Media, Marketing, Sports Marketing, Athletics, Social Networking, Ticket Sales, Sponsorship, Public Relations, Management, PowerPoint, Social Media Marketing, Press Releases, Marketing Communications, Media Relations, Advertising, Teamwork, Microsoft Word, Microsoft Excel, Sales, Customer Service, Sports Writing, Twitter, Research, Market Research, Communication, Coaching, Blogging, Analysis, Training, Community Outreach, Marketing Strategy, Strategic Planning
Education
Canisius College 2013 — 2015
Master's degree, Sports Adminstration, 3.5
Canisius College 2009 — 2013
Marketing/Management, Business
Marcellus High School 2005 — 2009
Advanced Designation High School Diploma, N/A
HealthNow New York Inc. January 2015 - Present
HealthNow New York Inc. October 2001 - Present
NYSEG June 2000 - October 2001
Skills
Requirements Gathering, Business Analysis, SDLC, Insurance, Business Requirements
Education
SUNY Institute of Technology @ Utica/Rome 1998 — 2000
BA, Business Administration
Broome Community College 1996 — 1998
AA, Social Arts & Sciences
HealthNow New York Inc. November 2012 - Present
BlueCross BlueShield of Western New York November 2012 - Present
MicroSpec Systems Inc. July 2011 - October 2012
Bell Canada September 2010 - July 2011
Simfit – A Division of Job Skills July 2010 - September 2010
2006 - 2008 June 2006 - September 2008
OB-Gyn Specialists June 2002 - June 2006
Toyota Canada, Inc January 1998 - January 1999
Skills
Microsoft SQL Server, SQL, Java, JavaScript, Unix, .NET, Linux, Oracle, AJAX
Education
Indiana University—Purdue University Fort Wayne 2003 — 2010
Bachelor's, General Studies Minor in Psychology
Laurentian University - Algoma University College
Bachelor's, Computer Science
HealthNow New York Inc. August 2014 - Present
HealthNow New York Inc. September 2011 - Present
Trans American Customhouse Brokers, Inc November 2004 - September 2008
Dynamic Technical Solutions November 2003 - October 2004
JBM Computer Consultants, Inc September 2001 - November 2003
ClientLogic Corporation May 1999 - June 2001
Dynamic Cleaning Systems May 1994 - May 1999
Skills
Windows Server, Solution Implementation, Process Improvement, System Administration, Security, Microsoft Exchange, Active Directory, Operating Systems, Microsoft SQL Server, VPN, Network Administration
Education
Bryant and Stratton Business Institute
A.O.S, Microcomputer Systems Management
Bryant & Stratton College 1996 — 1998
AOS, Microcomuter Systems Management
Erie Community College, North Campus
Microcomputer Systems Management
Cisco Systems March 2011 - Present
IPLogic July 2007 - April 2011
IPLogic 2006 - 2009
Inergex November 2006 - June 2007
HealthNow New York Inc. March 2006 - October 2006
Ronco 2002 - 2006
Skills
Vendor Management, VoIP, DNS, VMware ESX, Data Center, Cisco Call Manager, Unified Communications, Cisco Technologies, VMware Infrastructure, Metro Ethernet
Education
Canisius College 1990 — 1994
BA, Communication
Type K Services June 2014 - Present
Southern Tier HealthLink NY September 2010 - June 2014
HealthNow New York Inc. 2001 - 2009
Skills
Microsoft Office, Customer Service, Microsoft Word, PowerPoint, Project Management, Public Speaking, Process Improvement, Change Management, Team Building, Healthcare Information..., Outlook, Event Planning, Training, Health Information..., Microsoft Excel, Health Information..., EHR, HIPAA, Software Documentation
Education
Broome Community College
Associate in Applied Science, Health Information Technology / Medical Records, High Honors - Phi Theta Kappa
Broome Community College
Certificate, Medical Transcription / Transcriptionist, High Honors
Independent Health May 2011 - Present
Performance Management Partners 2009 - 2011
HealthNow NY 1979 - 2009
HealthNow New York Inc. 1979 - 2009
Skills
Business Strategy, Benefits Administration, Change Management, Cross-functional Team..., Employee Benefits, Health Insurance, Healthcare, Insurance, Leadership, Leadership Development, Managed Care, Management, Marketing, New Business Development, Organizational..., Strategy, Team Building, Healthcare Information..., Performance Management, Event Planning, Employee Relations, Customer Service, Program Management, Public Relations, Recruiting, Strategic Planning, Talent Management, Training, Process Improvement
Education
Canisius College 2000 — 2008
MBA
Independent Health July 2012 - Present
Fidelis Care NY January 2011 - January 2012
HealthNow New York Inc. August 2007 - October 2010
HealthNow New York Inc. 2002 - 2007
HealthNow New York Inc. 1998 - 2002
Skills
Team Leadership, Strategic Planning, Operations Management, Budgeting, Process Improvement, Problem Solving, Cross-functional Team..., Change Management, Team Management, Business Process, Project Management, SDLC, PMP, Budgets, Healthcare, Leadership, Team Building, Management, Requirements Analysis, Vendor Management, Business Process..., Business Intelligence, Business Analysis, Visio, Software Documentation, Program Management, Business Requirements, PMO
Education
Bryant & Stratton College 1978 — 1979
Bryant & Stratton College
UnitedHealth Group November 2010 - Present
Fidelis Care September 2009 - October 2010
Touchstone Health November 2006 - August 2009
HealthNow New York Inc. March 1999 - September 2006
Skills
Medicaid, Policy, Managed Care, Word, Excel, Customer Relations, Insurance, Microsoft Office, HMO, Coaching, PowerPoint, Public Speaking, Team Building, Marketing Strategy, Problem Solving, Lotus Notes, Team Leadership, Mentoring, Staff Development, Non-profits
Education
Binghamton University
a Bachelor's degree, Human
Broome Community College
Associate of Science Degree, Business Sales/Management
HealthNow New York Inc. 2013 - Present
HealthNow New York Inc. January 2012 - 2014
HealthNow New York Inc. November 2009 - 2012
Skills
Process Improvement, Performance Consulting, Employee Training, Marketing Communications, Organizational..., Human Resources, Employee Engagement, Training Delivery, Instructional Design, Blended Learning, Curriculum Development, Organizational..., Cross-functional Team..., Management, Project Management, Health Insurance, Insurance, Marketing, Internal Communications, Social Media Marketing, Marketing Strategy, Business Analysis, Analysis, Business Intelligence, Vendor Management, Cultural Alignment, Event Planning, Event Management, Consulting, B2B, B2C
Education
Niagara University
Bachelor of Science, Marketing and International Business
Canisius College
Master of Science in Communication and Leadership, Organizational Leadership
Healthnow October 2011 - Present
HealthNow New York Inc. September 2008 - December 2011
MedUS Services September 2006 - September 2008
Skills
Access, SAS, Microsoft Excel, Data Analysis, Health Insurance, Insurance, ProClarity, Process Improvement, Healthcare, Risk Assessment, Auditing, Analysis, Internal Controls, Financial Analysis, Financial Reporting, Accounting, Business Analysis, Healthcare Industry, Claims Management, Finance, Claim, Software Documentation, Leadership, Strategic Planning, Business Process..., Financial Accounting, Compliance, SQL, HIPAA, Management
Education
Binghamton University - School of Management 2000 — 2001
MBA, Information Systems
Binghamton University 1996 — 2000
BS, Accounting
Sidney High School 1992 — 1996
HealthNow New York Inc. December 2012 - Present
Buffalo Seminary September 2009 - November 2012
Buffalo Seminary September 2009 - April 2012
Buffalo Seminary September 2009 - June 2011
Travers Collins & Company January 2009 - May 2009
HealthNow New York Inc. June 2008 - August 2008
Skills
Writing, Event Management, Data Analysis, Newsletters, Student Recruiting, Social Media, Human Resources, Marketing, Social Media Marketing, Enrollment Management, Press Releases, Public Relations, Employee Training, International Education, Student Engagement, Web Content, Marketing Communications, Project Management, Student Affairs, Public Speaking, Copy Editing, Social Networking, Student Development, Fundraising, Community Outreach, Sponsorship, Editing, Event Planning, Career Counseling, Sales, Team Leadership, Leadership Development, Volunteer Management, Admissions, Advertising, Facebook, Resume Writing, Academic Advising, Management, Proofreading, Research, Media Relations
Education
Canisius College 2005 — 2009
B.A., Communications, Concentrations in Advertising/PR, Interpersonal/Organizational, Integrated Marketing
Buffalo Seminary 2001 — 2005
High School
HCA July 2014 - January 2015
HealthNow New York Inc. August 2012 - April 2014
Computer Task Group July 2011 - August 2012
Frontier Communications October 2009 - June 2011
HealthNow New York Inc. July 2008 - February 2009
EDS January 2008 - December 2008
EDS January 2006 - December 2007
EDS January 2001 - December 2005
EDS May 1996 - December 2001
National Fuel Gas May 1990 - May 1996
Skills
Program Management, Quality Assurance, Business Transformation, Business Planning, Global Leadership, PMO, Project Portfolio..., Agile Project Management, Certified Project..., Certified Scrum Master..., IT Management, Project Management, Project Delivery, Enterprise Software, Information Technology, Vendor Management, Business Analysis, Management, Business Intelligence, Leadership, MS Project, Software Project..., Software Development, SDLC, Requirements Analysis, Testing, Project Planning, Performance Management, Business Process, Strategic Planning, Business Requirements, PMP, Requirements Gathering, ITIL, Resource Management, IT Strategy, Integration, Waterfall, Cross-functional Team..., Human Resources, Scrum
Education
State University of New York at Buffalo - School of Management 1984 — 1987
Bachelor of Science, Management Information Systems
Alfred State College - SUNY College of Technology 1982 — 1984
A.A.S., Data Processing
Lawley Insurance July 2011 - Present
Moving Miracles Inc, A division of SASI Inc. January 2008 - Present
HealthNow New York Inc. August 2010 - July 2011
M&T Bank February 2008 - July 2010
M&T Bank June 2005 - February 2008
Skills
Analysis, Insurance, Microsoft Excel, Financial Analysis, Management, Risk Management, Customer Service, Crystal Reports, Report Writing, Data Analysis, Process Improvement, Mergers & Acquisitions, Strategy, Financial Reporting, Budgets, Access, Microsoft Office, Microsoft Training, Business Analysis, Strategic Planning, Microsoft Word, Accounting, Business Intelligence, Financial Modeling, Credit, Forecasting, Paperport, Adobe Standard, Leadership, QlikView, Member of Toastmasters, Public Speaking, Project Management, Procedure Manuals
Education
Canisius College 2004 — 2008
B.S., Finance
Lancaster Central High School 2000 — 2004
HealthNow New York Inc. August 2015 - Present
HealthNow New York Inc. February 2003 - August 2015
HealthNow New York Inc. October 2011 - December 2013
HealthNow New York Inc. August 2002 - January 2003
HealthNow New York Inc. May 1989 - August 2002
Skills
NYS Life, Accident and..., Health Insurance, Medicare, Program Management, Insurance, Claim, Managed Care, Employee Benefits, Sales, Call Centers, Process Improvement, HIPAA, Customer Service, Quality Assurance, Requirements Gathering, Software Documentation, Access
Education
West Seneca West Senior High 1981 — 1984
Bryant and Stratton College
NYS Life, Accident & Health agent, Insurance
M&T Bank May 2015 - Present
NiA Tech May 2003 - Present
First Niagara Bank June 2013 - May 2014
HealthNow New York Inc. October 2004 - July 2013
BC Decker Inc. September 2001 - October 2004
Skills
Java, WebSphere Portal, WebSphere Application..., SOA, XML, Web Services, Amazon Web Services, Web Development, HTML, Advanced CSS, JavaScript, jQuery, AJAX, PHP, Linux, Team Leadership, Architecture, Solution Design, Mobile Applications, iPhone, Blackberry, Application Architecture, Grails, Solution Architecture, .NET, Requirements Analysis, Web Applications, Software Design, SQL, Agile Methodologies, MySQL, Groovy, UML, TOGAF, Enterprise Architecture, Data Modeling, SDLC, SharePoint, Databases, Architectures, Microsoft SQL Server, Database Design
Education
Brock University 1998 — 2001
BSc, Computer Science
First Niagara Financial Group June 2014 - Present
HealthNow New York Inc. November 2009 - June 2014
Mattel April 2009 - August 2009
IBS Software Services June 2007 - April 2008
IBS Software Services April 2006 - May 2007
IBS Software Services January 2005 - March 2006
Skills
Requirements Analysis, Requirements Gathering, Requirements Management, Process Modeling, Use Case Analysis, Business Requirements, Functional..., User Acceptance Testing, Regression Testing, Product Development, Gap Analysis, Visio, SDLC, Agile Methodologies, Requirement..., UML, Test Cases, Manual Testing, SQL, Software Documentation
Education
Institute of Management, Kerala (IMK) 2007 — 2010
MBA, Information Systems & HR
Bharathiar University 2000 — 2004
BE, Computer Science & Engineering
HealthNow New York Inc. 2014 - Present
BlueCross BlueShield of Western New York 2014 - Present
Business Technology Community 1997 - Present
Regional Staffing and Recruiting Firm 2013 - 2014
PwC 2012 - 2013
The Jatana Group 2009 - 2012
County of Erie 2008 - 2008
MBMS 2004 - 2008
Skills
Business Development, CIO Advisory Services, CIO, CISO, CISA, CISM, CISSP, Client Service, Cloud Computing, Coaching, Connecting, Enterprise Risk..., Identity & Access..., Farming, Information Assurance, Information Security, Information Technology, IT Management, Knowledge Sharing, Leadership, Leading Change, Management Consulting, Mentoring, Mobile Technology, Networking, Organizational Structure, Penetration Testing, Practice Development, Public Speaking, Recruiting, Relationship Building, Risk Management, Sharing & Collaborating, Social Media, Strategy, Team Building, Technology, Threat & Vulnerability..., Business Strategy, Change Management, Enterprise Architecture, Program Management
Education
University at Buffalo
B.S.
Leadership Buffalo
Canisius College
Center for Professional Development
University at Buffalo
The Center for Industrial Effectiveness
Business, Market & Sales Development Leader May 2014 - Present
HealthNow New York Inc. December 2012 - May 2014
ATTO Technology May 2011 - December 2012
SMB Management November 2008 - May 2011
Binary Tree November 2007 - November 2008
Ingram Micro 1991 - 2007
Ingram Micro 1991 - 2000
Crystal Beach Amusement Park 1984 - 1989
Skills
Channel, Solution Selling, Channel Partners, Strategic Partnerships, Resellers, Strategy, Strategic Planning, Go-to-market Strategy, Account Management, Leadership, Marketing, Sales Operations, Sales, Business Development, Product Management, Multi-channel Marketing, Sales Management, Forecasting, Channel Sales, Strategic Alliances, Professional Services, Partner Management, Sales Enablement, Business Alliances, Cloud Computing, Competitive Analysis, B2B, Storage, Key Account Management, New Business Development, CRM, Software Industry, Selling, Salesforce.com, Sales Presentations, Trade Shows, Storage Area Networks, Building Relationships, Direct Sales, Lead Generation, Demand Generation, Cross-functional Team..., Partner Development, Data Center, Product Marketing, SaaS, Sales Process, Enterprise Software, Managed Services, ERP
Education
Canisius College 1984 — 1989
Bachelor of Arts (B.A.), English and History
Buffalo Seminary 1980 — 1983
Nardin Academy
PEAK Adventure Travel June 2013 - Present
Tucan Travel March 2014 - October 2014
Lawley April 2012 - November 2012
Year Abroad September 2010 - February 2012
HealthNow New York Inc. July 2009 - September 2010
HealthNow New York Inc. July 2004 - July 2009
Michigan State University August 2002 - May 2004
Skills
Product Management, Pricing, Data Analysis, Health Insurance, Financial Modeling, Analysis, Healthcare, Financial Analysis, Insurance, Statistics, Public Speaking, Presentations, Trumpet, Performing
Education
Canisius College 2008 — 2010
MBA, Business, International Business
Michigan State University 2002 — 2004
M.S., Industrial Mathematics, included courses from the Eli Broad College of Business
State University of New York College at Geneseo 1998 — 2002
B.A., Mathematics, Minor in Business Studies
Independent Health April 2010 - August 2015
HealthNow New York, Inc June 2009 - March 2010
HealthNow New York, Inc July 2007 - June 2009
Pfizer, Inc January 2005 - July 2007
Total Sports Experience January 2004 - December 2004
Houston Astros June 1991 - September 2004
Skills
Marketing Strategy, Contract Negotiation, Management, Strategic Planning, Healthcare, Insurance, Team Building, Leadership Development, Marketing, Leadership, Public Relations, Employee Benefits, Training, Health Insurance, Account Management, Sales, Selling
Education
Rochester Institute of Technology 2003 — 2003
Communications
California State University-Fullerton 1990 — 1992
Bachelor of Arts, Communications; Public Relations
Pepperdine University 1988 — 1989
Business/Communications
HealthNow New York Inc. August 2015 - Present
HealthNow New York Inc. February 2011 - Present
Sisters of Charity Hospital 2000 - 2011
Buffalo Niagara Partnership 1994 - 2000
Skills
Media Relations, Health Care Systems, Corporate Communications, Community Relations, Non Profit Management, Finance & Budgeting, Board Relations, Non Profit Board..., Fundraising, Non-profits, Community Development, Healthcare, Nonprofits, Management, Public Relations, Press Releases, Marketing, Strategic Communications, Publicity, Leadership, Event Planning, Grants, Newsletters, Sponsorship, Internal Communications, Social Media, Crisis Communications, Philanthropy
Education
American University
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
HealthNow New York Inc. October 2014 - Present
BlueCross BlueShield of WNY March 2011 - Present
BlueCross BlueShield of WNY November 2009 - March 2011
VoCoMo, Inc. November 2007 - October 2009
DRM of Canada June 2003 - July 2004
Skills
Business Relationship..., Project Management, Web and Mobile Marketing, Integrated Marketing, Mobile Marketing, Analytics, SDLC, Business Analysis, Leadership, Process Improvement, SEO, Analysis, Mobile Devices, Strategic Planning, Quality Assurance, Team Building, Project Planning, Project Delivery, Account Management, Strategy, New Business Development, Time Management, Marketing Strategy, Business Development, Press Releases, Marketing Communications, Vendor Management, Market Research, Product Management, Customer Retention, Visio, Google Adwords, Business Strategy, Requirements Gathering, Digital Marketing, PMO, Testing, Management, CRM, Enterprise Architecture, Budgets, Program Management, Business Intelligence, Cross-functional Team..., Team Leadership, Project Portfolio..., Business Process..., E-commerce, Healthcare, Insurance
Education
University of Phoenix 2002 — 2003
State University of New York at Buffalo 2001 — 2002
Bachelor's Degree
Daemen College 1999 — 2001
Athlone Institute of Technology 1999 — 2000
Kent State University 1996 — 1999
DaVita Kidney Care July 2015 - Present
Ford Motor Company November 2013 - June 2015
Micron Technology September 2011 - October 2013
HealthNow New York Inc. August 2010 - December 2011
Accenture services mumbai August 2007 - July 2009
Bhabha Atomic Research Centre September 2006 - August 2007
Bluestar Pvt Ltd April 2006 - July 2006
Skills
Six Sigma, Lean Manufacturing, Process Improvement, SQL, SharePoint, R, Strategic Planning, Analysis, JMP, Data Analysis, VB.NET, Manufacturing, Continuous Improvement, MS Excel Pivot Tables, Minitab, Statistical Modeling, Cross-functional Team..., Testing, Certified Six Sigma..., data mining and analysis, Leadership and Team..., MS Project, Business Process..., DMAIC, FMEA, Industrial Engineering, Design of Experiments, Arena Simulation..., Microsoft Project
Education
University at Buffalo 2009 — 2011
Master of Science (M.S.), Industrial Engineering
Bharatiya Vidya Bhavans Sardar Patel College Of Engineering 2003 — 2007
BS, Mechanical Engineering
Bridgeport Capital Services April 2011 - Present
International Credit Recovery Inc. August 2004 - February 2011
National Asset Management Company November 2003 - August 2004
Combined Insurance United States March 2003 - June 2004
HealthNow New York Inc. June 2002 - February 2003
AIG Direct May 2000 - June 2002
Education
Broome Community College 1994 — 1997
Paralegal, Legal Assistant/Paralegal
HealthNow New York Inc. June 2014 - Present
Education
Broward College
Associate of Science (AS) Nursing
University of South Florida
Bachelor of Science (BS), Master's of Arts (MA)
HealthNow New York Inc. July 2003 - Present
HealthNow New York Inc. July 2002 - July 2003
HealthNow New York Inc. August 2001 - July 2002
Fine Host / ServRite / Versatile Foods / Parkway Vending June 1981 - July 2001
Skills
Customer Service, Lotus Notes, Administrative..., Spreadsheets, Visio, HIPAA, Microsoft Excel, Administrative..., PeopleSoft, Software Documentation, Claim, Process Improvement, Training, Business Analysis, Strategic Planning
Education
Broome Community College 1979 — 1981
Associate of Science (A.S.), Business Administration and Management, General
HealthNow New York Inc. June 2015 - Present
Skills
Project Management, Marketing Communications, Product Marketing, Event Management, Public Relations, Advertising, Marketing, Community Outreach, Direct Mail, Editing, Event Planning, Leadership, Management, Social Media, Social Media Marketing, Strategy, Media Relations
Education
Canisius College 2011 — 2012
Master of Business Administration (MBA), Marketing
Daemen College 2008 — 2011
BS, Business Administration, Specialization in Marketing
Lourdes Hospital March 2015 - Present
Lourdes Hospital January 2012 - Present
Lourdes Hospital January 2013 - March 2015
Lourdes Hospital June 2008 - December 2012
HealthNow New York Inc. May 2007 - June 2008
Ideal Senior Living Home Care 2000 - 2007
Tioga County Health Dept February 1997 - April 1999
Twin Tier Home Health September 1992 - December 1996
Skills
Nursing, BLS, Acute Care, Critical Care, Hospitals, Patient Safety, EMR, Healthcare Management, Inpatient, Healthcare, Medical/Surgical, Pediatrics, Wound Care, ICU, Medication..., Cerner, Clinical Research
Education
State University of New York at Binghamton
Bachelor of Science (BS), Graduation from Binghamton University projected for 5/2015.
St Josephs Elimira 1974 — 1977
Diploma, Registered Nursing/Registered Nurse
Stitch Fix January 2015 - Present
Cake Face, Ltd. February 2012 - Present
Lake Effect Labs, Inc. August 2010 - December 2014
clevermethod December 2010 - July 2011
HealthNow New York Inc. August 2010 - December 2010
AHRM, Inc. February 2010 - July 2010
Synergy Energy Holdings, LLC August 2008 - January 2010
Synergy Energy Holdings, LLC March 2008 - August 2008
Canisius College June 2007 - May 2008
Skills
JavaScript, Databases, Agile Methodologies, Microsoft SQL Server, Spring, Web Applications, MySQL, Subversion, C#, MVC, jQuery, ASP.NET, Design Patterns, Scrum
Education
Canisius College 2005 — 2009
Bachelor's Degree
Preventure, Inc. June 2015 - Present
The Community Health Center of Buffalo January 2015 - Present
HealthNow New York Inc. August 2014 - Present
The Vitamin Shoppe May 2007 - Present
Alessi Fitness Inc March 2014 - January 2015
Canisius High School May 2006 - July 2006
Skills
Nutrition, Exercise Physiology, Fitness, Personal Training, Health Promotion, Exercise Nutrition, Public Speaking, Rehabilitation, Sports Nutrition, Wellness, Nutritional Counseling, Health Education, Strength & Conditioning, Supplements, Weight Management
Education
Canisius College 2014 — 2015
Master of Science (MS) Applied Nutrition
Daemen College 2012 — 2013
Pre-Athletic Training Studies
State University of New York at Buffalo 2007 — 2012
Bachelor of Science (B.S.), Health Sciences & Nutrition
Canisius High School 2003 — 2007
M&T Bank January 2012 - Present
HealthNow New York Inc. May 2009 - December 2011
BlueCross Blue Shield of Western New York 1990 - December 2011
Healthow New York 2002 - 2005
HealthNow New York Inc. 2001 - 2002
HealthNow New York Inc. 1999 - 2001
HealthNow New York Inc. 1990 - 1999
Skills
Business Analysis, Project Management, Six Sigma, Workshop Facilitation, TQM, Requirements Gathering, Business Requirements, SDLC, Process Improvement, Vendor Management, Requirements Analysis, PMP, Business Intelligence, Business Process..., Health Insurance, Insurance, Risk Management
Education
Canisius College 1995 — 1998
MBA, Major in Business, Minor in Management Information Systems
State University of New York College at Buffalo 1985 — 1989
Bachelor of Science, Economics and Finance
Thermo Fisher Scientific (Life Technologies) November 2014 - Present
AlloSource January 2010 - February 2014
HealthNow New York Inc. February 2000 - March 2009
Monro Muffler Brake October 1999 - January 2000
UniFirst Corporation April 1995 - August 1997
Skills
AATB certified..., Healthcare, Medical Devices, Sales, Process Improvement, Customer Service
Education
Saint Bonaventure University 1996 — 1998
Education/ Teaching, Elementary Education K-6
Allegheny College 1990 — 1994
BA, Political Science and Environmental Law
HealthNow New York Inc. August 2014 - Present
clevermethod November 2013 - August 2014
Fisher-Price 1992 - 2013
Skills
Brand Management, Consumer Products, Marketing Management, Marketing Communications, Creative Problem Solving, Building Relationships, Cross-functional Team..., Global Marketing, Marketing Strategy, New Product Ideas, Trade Marketing, Forecasting, Product Marketing, Customer Insight, Brand Development, Advertising, Marketing, Leadership, Market Planning, Product Development, Competitive Analysis, Market Research, Strategy, Marketing Research, Public Relations, Integrated Marketing, Direct Marketing, Trade Shows, P&L Management, International Marketing, Start-ups, Product Innovation, Digital Marketing, Toys, Nielsen, Market Analysis, Pricing, Retail Marketing, Email Marketing, FMCG, Brand Licensing, Product Management, Analytics, Packaging, Merchandising, Strategic Partnerships, Creative Direction, B2B, Retail, Online Marketing
Education
Canisius College
Master of Business Administration (MBA), Marketing
Springfield College
Bachelor of Science (BS), Health Fitness
State University of New York College at Buffalo
Creative Problem Solving Certification
The Landmark Forum
Professional Development
Development Dimensions International (DDI)
Professional Development
HealthNow New York Inc. 2006 - Present
Blue Cross Blue Shield of Western New York 2006 - 2011
Skills
Risk, Medicaid, Health Plans, Medicare, Medicare Part D, Health Insurance, Managed Care, Risk Management, Audit, HMO, Data Analysis, Healthcare, Analysis, Provider Relations, Healthcare Management, Healthcare Industry, Process Improvement, Business Analysis, Informatics, Business Intelligence, Cognos, Visio, Predictive Modeling, Healthcare Information..., Commercial Risk..., HHS Risk Adjustment, Medicare Advantage Risk..., HHS Risk Adjustment..., Medicaid Risk Adjustment, 3M CRG Risk Adjustment..., Healthcare IT, Decision Support, Multiobjective..., Data Mining, Optimization Methods in..., Strategic Planning, Process Engineering, Analytics, Financial Analysis, Business Strategy, Statistics, Healthcare Analytics, Health Care Reform, Healthcare Consulting, Auditing, Claim, Health Policy
Education
Ashford University 2010 — 2011
MBA, Health Care Administration
Binghamton University - School of Management 2002 — 2006
Bachelor of Science, Accounting
Staples July 2014 - Present
Staples April 2014 - June 2014
Staples January 2014 - March 2014
Ridley-Lowell Business & Technical Institute January 2013 - September 2013
North American Business Solutions May 2011 - August 2011
Threadsmith May 2009 - September 2009
Modern Marketing Concepts January 2007 - May 2008
West Asset Management November 2005 - August 2006
HealthNow New York Inc. January 2002 - December 2002
Azon 1997 - 2000
Skills
Customer Service, Sales, Software Documentation, Networking, Sales Management, Microsoft Excel, Microsoft Office, Team Leadership, Java, Windows 7, Computer Hardware, Microsoft Word, Web Design, Operating Systems, Technical Support, Help Desk Support, HTML, Windows Server, Linux, PowerPoint, Hardware Diagnostics, Hardware Support, Software Quality..., Microsoft Office 2007, Microsoft Office 2010, Web Page Design, Desktop Publishing, Security +, Microsoft PowerPoint, MOS, HTML 5, CSS3, Collaborative Problem..., Research, Time Management, Windows 8.1, Microsoft Office 2013, Account Management, Computer Network..., Internet Security
Education
Ridley-Lowell School of Business 2013 — 2013
Networking and Technical Support Specialist, 3.33
Broome Community College 2003 — 2004
Associate of Arts and Sciences (AAS), Civil Engineering
Vestal High School 1988 — 1992
HealthNow New York Inc. March 2015 - Present
Bureau Veritas February 2014 - March 2015
Bureau Veritas April 2012 - January 2014
NYSSCPA Young CPAs September 2010 - June 2012
Dopkins & Company, LLP September 2009 - April 2012
National Fuel Gas January 2009 - May 2009
LPCiminelli March 2007 - May 2008
Skills
Accounting, Auditing, Internal Controls, Financial Analysis, Financial Reporting, GAAP, Financial Accounting, Internal Audit, Microsoft Excel, Budgets, Microsoft Office, Financial Risk, Microsoft Word, Due Diligence, CPA, Account Reconciliation, Training, General Ledger, US GAAP, Financial Statements, Accounts Payable
Education
Canisius College 2007 — 2009
MBAPA, Professional Accounting
Canisius College 2003 — 2007
B.A., Psychology
Niagara Catholic
Excellus BCBS/Univera Healthcare September 2012 - Present
Univera Healthcare June 2010 - November 2012
HealthNow New York Inc. 2008 - July 2010
Greater Buffalo Savings Bank 2003 - 2008
Ford Motor Credit Company 1993 - 2003
Skills
Risk Management, Sales, Financial Analysis, Business Development, Management, Portfolio Management, Insurance, Strategy, Loans, Underwriting, Health Insurance, Account Management, Leadership, Cross-functional Team..., Financial Risk, Project Management, Training, Strategic Planning, Process Improvement, Employee Benefits, Marketing, Customer Service, Marketing Strategy, Customer Satisfaction, Forecasting, Relationship Management, Entrepreneurship, Credit, Team Building, Change Management, Selling, Banking, Customer Retention, Data Analysis, Sales Operations, Pricing
Education
Canisius College 1990 — 1992
MBA
University at Buffalo 1986 — 1990
BS
Grand Island Senior High
HealthNow New York Inc. July 2014 - Present
HealthNow New York Inc. 1998 - 2014
Eastern Hills Mall September 1996 - June 1998
Skills
Business Intelligence, Cognos, Analytics, Data Analysis, SAS, Data Modeling, SQL, Dashboard, Data Mining, Strategy, Access, Microsoft SQL Server, Analysis, Trend Analysis, Testing, Information Management, Process Improvement, SDLC, Business Analysis, Business Requirements, Crystal Reports
Education
Canisius College 1995 — 1997
Master of Business Administration (MBA), Business Administration and Management
State University of New York College at Fredonia 1987 — 1991
Bachelor's degree, Marketing
Lyndonville Central 1983 — 1987
South Ranch, Inc. July 2009 - Present
HealthNow New York Inc. April 2008 - May 2009
Aurora Consulting Group August 2003 - April 2008
Ciber, Inc. November 2002 - June 2003
Science Applications International Corporation February 1997 - October 2002
Skills
Software Development, Databases, Microsoft SQL Server, JavaScript, Program Management, Web Applications, Quality Assurance, Testing, Process Improvement, Project Management, System Architecture, Programming, Web Design, XML, Integration, Telerik Controls, SQL, Web Development
Education
Canisius College 1988 — 1992
Bachelor of Science, Computer Science
Canisius High School
HealthNow New York Inc. March 2014 - Present
HealthNow New York Inc. (parent company for BlueCross BlueShield of WNY) July 2011 - March 2014
Advertising Club of Buffalo March 2009 - May 2012
Travers Collins & Company September 2007 - July 2011
Travers Collins & Company July 2006 - September 2007
Travers Collins & Company January 2004 - July 2006
Delaware North Companies 2003 - 2003
Skills
Project Management, Social Media, Marketing Communications, Advertising, Public Relations, Event Planning, Strategic Communications, Corporate Communications, Sponsorship, Nonprofits
Education
Canisius College 1999 — 2003
B.A., Communication Studies
HealthNow, New York, Inc. January 2012 - Present
HealthNow New York Inc. January 2005 - December 2011
Skills
Insurance, Health Insurance, Process Improvement, Strategic Planning, Analysis, Leadership, Data Analysis, Business Analysis, Healthcare, Management
Education
Canisius College 1996 — 1999
MBA, Finance
State University of New York College at Buffalo 1990 — 1994
BS, Accounting
HealthNow New York Inc. April 2014 - Present
HealthNow New York Inc. April 2011 - April 2014
PricewaterhouseCoopers September 2008 - April 2011
Skills
Internal Controls, Financial Reporting, Financial Modeling, Financial Accounting, Financial Analysis, Accounting, Valuation, Auditing, Risk Management, SEC filings, US GAAP, Forecasting
Education
Binghamton University - School of Management
BS, Accounting
OptumHealth a Division of United HealthCare January 2008 - Present
HealthNow New York Inc. June 1998 - December 2007
HealthNow NY Inc 1998 - 2007
Citicorp 1996 - 1998
Coates, Way and Anderson 1994 - 1996
Skills
Six Sigma, Process Improvement, Business Analysis, Call Center, Business Intelligence, Performance Management, Data Analysis, Project Management, Leadership, Strategic Planning, Healthcare, Team Building, Business Process...
Education
Canisius College 2007 — 2012
Master of Business Administration (MBA)
University of Pittsburgh 1989 — 1994
Bachelor of Science (BS), Business Administration and Management, General
HealthNow New York Inc. March 2015 - Present
Skills
Medicare, Managed Care, Health Insurance, Medicaid, Insurance, Process Improvement, Healthcare, HIPAA, Analysis, Leadership, Business Analysis
Education
Canisius College 2008 — 2010
Master of Business Administration (M.B.A.)
Canisius College 1996 — 2000
Gorman Health Group January 2015 - Present
HealthNow New York Inc. July 2010 - January 2015
Independent Health August 2008 - June 2010
StraussGroup inc. November 2005 - July 2008
Horticultural Creations Inc. February 2004 - October 2005
Skills
Healthcare, Managed Care, Customer Service, Insurance, Team Building, Coaching, Marketing, Contract Negotiation, Data Analysis, New Business Development, Leadership Development, Leadership, Change Management, Strategic Planning, Medicare, Health Insurance, Recruiting, Health, Business Development, Strategy, Business Planning, Organizational...
Education
Canisius College 2010 — 2013
MBA
Aspiring Executives, RV Rhodes and Judi Spear 2012 — 2012
Certificate, Leadership Training
The French Culinary Institute 2003 — 2003
Trade School, Restaurant Management
Clarkson University 2000 — 2003
B.A., Liberal Arts
Choate Rosemary Hall 1996 — 1999
High School
HealthNow New York Inc. July 2014 - Present
University at Buffalo Neurosurgery June 2009 - July 2014
University at Buffalo Surgeons, Inc December 2006 - May 2009
Skills
Clinical Research, Customer Service, Employee Relations, Healthcare, Hospitals, Microsoft Excel, PowerPoint, Microsoft Word, Strategic Planning, Windows, Marketing, Nursing
Education
Bryant & Stratton College 2004 — 2005
Associates, Medical Administration
Buffalo State College 1986 — 1989
Medicine
HealthNow New York Inc. March 2015 - Present
PMI Buffalo Chapter 2004 - Present
First Niagara Financial Group August 2010 - March 2015
Ciminelli Real Estate Corporation February 2008 - August 2010
Greatbatch, Inc. 2006 - 2008
Greatbatch, Inc. 2004 - 2006
Skills
Cross-functional Team..., Six Sigma, Process Improvement, Leadership, Project Management, Change Management, Lean Manufacturing, Product Development, Risk Management, Continuous Improvement, MS Project, Forecasting, Business Process..., Budgets, Project Planning, Procurement, Contract Management, Strategic Planning, Operations Management, Contract Negotiation, Team Building, Analysis, Business Development, Engineering, Management, Negotiation, PMP, Process Engineering, Process Scheduler, Program Management, Supply Chain Management, Team Leadership, Vendor Management, Manufacturing, Microsoft Project
Education
State University of New York Empire State College 2002 — 2005
B.S., Business Management
Bryant & Stratton College 1989 — 1991
Associate's Degree, Legal Assistant/Paralegal
PMI Institute
PMP, Project Management
Univera Healthcare February 2014 - Present
Blue Cross and Blue Shield of WNY 2001 - Present
HealthNow New York Inc. 2001 - Present
BlueCross BlueShield of Western New York 2001 - January 2014
BlueCross BlueShield of Western New York September 2001 - August 2006
ClientLogic 1997 - August 2001
ClientLogic / Softbank / Upgrade Corporation of America / UCA / UCA&L 1996 - 2001
Skills
Management, Sales, Healthcare, Call Centers, Health Insurance, Employee Benefits, Account Management, Process Improvement, Insurance, Leadership, Human Resources, Budgets, Analysis, Access, Finance, Strategic Planning
Education
Alfred State College - SUNY College of Technology 1991 — 1993
A.A.S., Computer Information Systems
HealthNow New York Inc. August 2011 - Present
HealthNow, NY January 2010 - August 2011
HealthNow New York Inc. January 2009 - January 2010
HealthNow New York Inc. July 2008 - January 2009
HealthNow New York Inc. April 2005 - July 2008
Skills
Cognos, SQL, Data Analysis
Education
Canisius College 1999 — 2003
Sam-Son Logistics Inc May 2015 - Present
Try-It Distributing Co., Inc. October 2012 - May 2015
HealthNow New York Inc. March 2011 - October 2012
HealthNow New York Inc. February 2008 - March 2011
HealthNow New York Inc. February 2007 - February 2008
HealthNow New York Inc. January 2004 - February 2007
HealthNow New York Inc. March 2001 - January 2004
Citigroup 1996 - 1999
Skills
Insurance, Sarbanes-Oxley Act, Data Analysis, Internal Controls, Analysis, Business Process..., Finance, Financial Modeling, Leadership, Business Process, Financial Analysis, Auditing, Financial Reporting, Internal Audit, Accounting
Education
Canisius College 2002 — 2005
MBAPA, Accounting
Canisius College 1993 — 1996
MBA, Finance
Canisius High School
HealthNow New York Inc. April 2015 - Present
HealthNow New York Inc. August 2013 - April 2015
SAIC August 2007 - July 2012
Great Plains National Security Education Consortium February 2011 - August 2011
DFI Government Services July 2005 - August 2007
JINSA May 2004 - September 2004
Skills
Analytics, Briefing, Microsoft Office, National Security, DoD, Foreign Policy, Defense, International Relations, Government, Policy Analysis, International Security, Analysis, Program Management, Research, Policy, Public Policy, Strategic Planning
Education
Canisius College 2012 — 2013
Master of Business Administration (MBA)
Missouri State University 2003 — 2005
MS, Defense and Strategic Studies
SUNY at Buffalo 2000 — 2003
Bachelor of Arts (B.A.), Political Science
HealthNow New York Inc. May 2014 - Present
Campise Consulting 2000 - Present
University at Buffalo August 2005 - April 2014
ATTO Technology, Inc. August 2001 - August 2005
Clearwire Technologies March 2000 - July 2000
Amherst Systems September 1997 - March 2000
Skills
Software Development, Perl, Integration, Software Engineering, Embedded Systems, Debugging, SQL, C++, Embedded Software, Solution Architecture, SDLC, Software Design, MySQL, Enterprise Software, Unix, TCP/IP, Requirements Analysis, Device Drivers, VxWorks, C, Systems Engineering, jQuery, JavaScript, Oracle, Linux, MVC Architecture, PHP, Splunk, Business Requirements, Agile Methodologies, Object Oriented Design, Shell Scripting, Archimate
Education
Canisius College 1992 — 1997
Bachelor of Arts (BA), Computer Science
Canisius College
HealthNow New York Inc. March 2012 - Present
C Level Technical Consulting January 2011 - Present
Skills
HIPAA, Leadership, Managed Care, Healthcare, Healthcare Information..., Health Insurance, Training, Management, Program Management, Budgets, Insurance, Process Improvement, Information Technology, Human Resources, Networking, Business Analysis, Vendor Management, Team Building, Software Documentation, Data Analysis, Project Management
Education
Canisius College 1979 — 1986
BA
Calasanctius 1974 — 1978
High Scool
Farmers Insurance Group of Companies May 2013 - Present
Farmers Insurance Group of Companies July 2011 - May 2013
Sable Agency/Manning & Napier Benefits LLC October 2008 - July 2011
Health Net September 2006 - October 2008
Liberty Mutual October 2003 - September 2006
HealthNow New York Inc. April 2001 - September 2003
Skills
Health Insurance, Employee Benefits, Life Insurance, Brokers, Property & Casualty..., Marketing, Insurance, Managed Care, Health Savings Accounts, Commercial Insurance, Disability Insurance, Medicare, Term Life Insurance, Healthcare, Account Management, Benefits Administration, Claim, Team Building, Customer Service, Underwriting, Strategic Planning, Sales, Sales Operations, Direct Sales, Sales Management, Training, CRM, Recruiting, B2B, Management, Workers Compensation, Umbrella Insurance, Casualty, Commercial Lines, General Insurance, New Business Development
Education
Canisius College 1997 — 1999
Masters, General Education Sciences
University at Buffalo 1989 — 1994
Bachlors, Psychology
Williamsville South High School
Five Star Management Services, LLC August 2014 - Present
HealthNow New York Inc. August 2011 - August 2014
HealthNow New York Inc. January 2011 - September 2011
MyLinkFace January 2009 - October 2010
AutoBahn Body Werks September 2005 - August 2009
Canisius College January 2008 - August 2008
Skills
Account Management, Customer Service, Entrepreneurship, Leadership, Training, Management, Business Development, Research, Market Research, Strategic Planning
Education
Canisius College 2009 — 2011
MBA, Finance
Canisius College 2005 — 2009
BS, Entrepreneurship, Management
Clarence High School
Self employed January 2009 - Present
HealthNow New York Inc. November 2009 - November 2010
Fisher-Price 1985 - 2008
Skills
Marketing Research, Strategic Planning, Market Research, Analysis, Research, Consumer Insights, Marketing Strategy, Analytics, Business Strategy, Start-ups, Market Analysis, Leadership, Competitive Analysis, Segmentation, Focus Groups, Customer Insight, Strategy
Education
University of Kentucky 1975 — 1983
PhD, Developmental Psychology
Boston University 1971 — 1975
BA, Psychology
MVP Health Care December 2009 - Present
HealthNow New York Inc. 2001 - 2009
Skills
Process Improvement, Health Insurance, Employee Benefits, Healthcare, Insurance, Strategic Planning, HIPAA, Data Analysis, Team Building, Training, Software Documentation, Visio, Program Management, Access, Medicare
Education
Alfred State College - SUNY College of Technology 1985 — 1987
AS, Business Management
Navient December 2006 - Present
Navient 2006 - Present
Blue Cross 1992 - 2006
HealthNow New York Inc. 1992 - 2006
Skills
Leadership Development, Training, Employee Training, Leadership, Employee Engagement, Management, Employee Relations, Team Management, Organizational..., Talent Management, Strategic Planning, HRIS, Public Speaking, Talent Acquisition, Career Development, Project Management, Team Building, Recruiting, Change Management, Interviews, Management Development, Executive Coaching, Succession Planning, Workshop Facilitation, Training Delivery, Organizational..., Benefits Administration, Workforce Planning, Conflict Resolution, MBTI, Program Management, Organizational Design, Onboarding, Personnel Management, Employee Benefits, Human Resources, New Hire Orientations, Policy
Education
Canisius College
MS ED., Political Science/History
HealthNow New York Inc. March 2007 - Present
Skills
Business Analysis, Access, SQL, Insurance, Financial Analysis, Financial Reporting, Health Insurance, Accounting, Testing, System Administration, Analysis, Visio, SharePoint, PeopleSoft, Business Process, Databases
Education
Canisius College 1996 — 1999
MBA
University at Buffalo 1986 — 1990
BS, Accounting
Erie Community College 1983 — 1985
Associate of Arts and Sciences (A.A.S.), Computer Technology
HealthNow June 2010 - Present
HealthNow New York Inc. March 1999 - July 2010
Education
Canisius College 1986 — 1990
BS, Finance
BlueCross BlueShield of WNY 1990 - Present
HealthNow New York Inc. 2000 - 2004
Education
Canisius College
MBA, Business Management; Management Information Science
PMI
PMP, Project Management Professional
SUC @ Buffalo
BS, Economics and Finance
Greatbatch July 2015 - Present
Greatbatch April 2013 - July 2015
HealthNow New York Inc. March 2012 - April 2013
PCB Piezotronics January 2012 - March 2012
PCB Piezotronics January 2010 - December 2011
PCB Piezotronics March 2007 - January 2010
Perfect Fit Glove Co. 2002 - 2007
ATSI 1997 - 2003
Skills
Lean Manufacturing, Six Sigma, Team Leadership, DMAIC, FMEA, Industrial Engineering, Kaizen, Manufacturing, Process Improvement
Education
Canisius College
Masters, Masters in Business Administration
State University of New York College at Buffalo
bachelar, industrial engineering
HealthNow, NY March 1998 - Present
HealthNow New York Inc. March 1998 - Present
HealthNow,New York, Inc March 1998 - Present
HealthNow New York Inc. March 2008 - January 2009
Skills
Six Sigma, Health Insurance, Requirements Gathering, Insurance, Visio, Business Analysis, Analysis, Process Improvement, Leadership, Project Management, SDLC, Access, Vendor Management, Business Requirements, Business Process...
Education
Canisius College 1977 — 1981
B.S., Finance
Orchard Park High School
HealthNow New York Inc. September 2007 - Present
Skills
Employee Relations, Performance Management, Talent Management, Recruiting, Human Resources, Talent Acquisition, Leadership, Healthcare, Employee Engagement, Employee Benefits, Applicant Tracking..., Benefits Administration, Interviews, Management, Onboarding
Education
Canisius College
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Regis University
Master of Business Administration (M.B.A.), Business Administration and Management
Blue Cross Blue Shield of Western New York September 2010 - Present
HealthNow New York Inc. 2010 - Present
Marcone AP Wagnerr March 2010 - September 2010
North American Carbide December 2009 - February 2010
Verdi & Company October 2000 - January 2009
M&T Bank Corporation June 1997 - September 2000
Verdi, Ryan Associates May 1996 - May 1997
Education
Canisius College 1994 — 1997
Masters of Business Administration, Professional Accounting
Wittenberg University 1985 — 1989
Bachelor of Arts, Political Science
HealthNow New York Inc. July 2014 - Present
HealthNow New York Inc. January 2013 - July 2014
HealthNow New York Inc. June 2007 - January 2013
HealthNow New York Inc. May 2000 - June 2007
Skills
Insurance, Medicaid, Managed Care, Process Improvement, Leadership, Health Insurance, Vendor Management, Employee Benefits, Management, Strategic Planning, Healthcare, Business Analysis, Medicare
Education
State University of New York College at Buffalo
MBA
Canisius College 1982 — 1986
B.S., Marketing
Blue Shield of California January 2014 - Present
HealthNow New York Inc. September 2012 - December 2012
HCL America Inc. December 2010 - August 2012
Care Management International Private Limited September 2009 - August 2011
Calibrated Healthcare Systems Private Limited February 2008 - August 2009
Signature Mediserve Solutions Private Limited August 2007 - February 2008
Apollo Healthstreet Private Limited May 2006 - July 2007
MD Everywhere India Private Limited July 2004 - May 2006
Corbus India Private Limited October 2003 - June 2004
Truworth India Private Limited August 2002 - September 2003
Skills
Resource Management, Time Management, Business Solutions, Solution Design, Cross-functional Team..., Change Initiatives, Change Management, Innovation, Consultancy, Medical Coding, Claim Analysis, Microsoft Office, Training & Development, Healthcare Information..., Revenue Cycle Management, Solutions Marketing, Applied Research, Leadership, Client Co-ordination, Client Education, ICD-10 Remediation, Business Development..., ICD-10, Business Intelligence, Revenue Cycle, Vendor Management, Testing, Healthcare, Analysis, Solution Architecture, CRM, Project Management, Six Sigma, Strategy, Pre-sales, Management, Training
Education
Mohanlal Sukhadia University 1999 — 2001
MSc., Environmental Sciences
UHS Hospitals December 2012 - Present
ACCO Brands, formally MWV 2009 - December 2012
MWV 2007 - 2009
Guthrie Clinic 2006 - 2007
HealthNow New York Inc. 2005 - 2006
HealthNow New York Inc. 2003 - 2005
New York State Electric & Gas 2000 - 2003
Skills
Project Management, Training, Business Process..., Customer Service, Call Center, TQM, Healthcare Industry, Marketing Strategy, Strategic Planning, Direct Marketing, E-commerce, Marketing, Cross-functional Team..., Email Marketing, Marketing Communications, Team Building, Data Analysis, Database Marketing, Integrated Marketing, Analytics, PPC, Call Centers, Forecasting, Leadership, Management
Education
Syracuse University - Martin J. Whitman School of Management 1995 — 1997
MBA
Binghamton University
BS
Lgacy HC January 2009 - Present
HealthNow New York Inc. December 1996 - Present
Education
Canisius College 1973 — 1977
NTT DATA Corporation June 2015 - Present
Independent Health June 2014 - May 2015
HealthNow New York Inc. July 2012 - May 2014
LCG Systems (Client:National Institutes of Health) April 2010 - July 2012
Software Transformation Inc October 2009 - March 2010
Mary Kay, Inc. February 2009 - September 2009
Mary Kay, Inc. May 2008 - December 2008
Marquette Commercial Finance January 2008 - April 2008
Kirloskar Oil Engines Ltd 2005 - 2006
Skills
Requirements Gathering, SDLC, Requirements Analysis, SharePoint, Business Analysis, Scrum, Project Management, Business Process..., Use Case Analysis, User Acceptance Testing, SharePoint Designer, System Administration, Use Case Diagrams, Test Cases, Agile Methodologies, IT Controls, Process Flow, E-commerce, Government Contracting, Databases, Process Improvement, Oracle Collaboration..., Healthcare Information..., Health Insurance, Business Requirements, Business Process, Analysis
Education
The University of Texas at Dallas - School of Management 2006 — 2008
Master of Science (MS), Information Technology Management
Anna University 2001 — 2005
Bachelor of Engineering (BE), Computer Science and Engineering
HealthNow New York Inc. February 2015 - Present
Devon International Group September 2013 - December 2014
Model Consulting, Inc. April 2013 - September 2013
Eighth Avenue Advisors September 2010 - March 2013
HealthAmerica 2008 - 2010
HRH formerly Bank of America Corporate Insurance Agency 2006 - 2008
Aetna, Inc 2005 - 2006
Colonial Life 2004 - 2005
Skills
Sales, Customer Service, Cold Calling, PowerPoint, Microsoft Excel, Management, Microsoft Word, Marketing, Selling Skills, Executive Management, Troubleshooting, Books, Health Insurance, Health Savings Accounts, Life Insurance, Leadership, Team Building, Disability Insurance, Brokers, New Business Development, Term Life Insurance, Employee Benefits, Fixed Annuities, Underwriting, Long-term Care, Insurance, Customer Retention, COBRA, Training, Strategy, Retirement Planning, Investments, 401k, Health Care Reform, Benefits Administration, Sales Management
Education
Canisius College 1999 — 2003
Business Management, Business
Saint Ignatius 1995 — 1999
eCornell, Cornell University December 2014 - Present
HealthNow New York Inc. July 2010 - November 2014
Skills
Software Documentation, Instructional Design, Needs Analysis, Visio, Captivate, Learning Management, Learning Management..., Staff Development, SnagIt, Leadership Development, E-Learning, HIPAA, Project Management, Adult Learning Theory, Curriculum Development, Adult Education, Lectora, Testing, Program Evaluation, Consulting, Blended Learning, Training, Workshop Facilitation, Instructor-led Training
Education
Binghamton University
Bachelor of Science, Human Development
Broome Community College
Business Administration
Pennsylvania State University
Master of Education, Adult Education & Distance Education
HealthNow New York Inc. November 2010 - Present
The Drug Shoppe December 2008 - November 2010
Target Pharmacy April 2001 - December 2008
Erie County Medical Center January 2003 - October 2004
WellPoint Pharmacy Mgt May 2000 - April 2001
Rite Aid Corp September 1999 - May 2000
Erie County Medical Center May 1998 - September 1999
Kenmore Mercy Hospital May 1997 - May 1998
Skills
Medicare Part D, Medicare, Managed Care, Utilization Management, Immunization, Medicaid, Medication..., Healthcare Management, Healthcare, Clinical Pharmacy, Patient Education, Pharmacy Practice, Clinical Research, Disease Management, Compounding, Ambulatory Care, Pharmacy, Hospitals, Diabetes, Insurance, Medication Therapy..., Inpatient, Public Health, Pharmacology, Clinical Pharmacology, Health Economics, Healthcare Industry, Medicine, Oncology, Informatics, Healthcare Consulting, HIPAA, Pharmaceutical Industry, Patient Counseling, Pharmacueticals, Certified Immunizer
Education
UB School of Pharmacy 1994 — 1997
B.S, Pharmacy
State University of New York at Buffalo 1992 — 1997
Bachelor of Science (BSc), Pharmacy
Canisius College 1986 — 1990
B.A, English
Fannie Mae January 2015 - Present
US Cellular February 2014 - December 2014
Biogen Idec July 2013 - January 2014
HealthNow New York Inc. February 2011 - June 2013
IMS Health October 2009 - January 2011
Lincoln Financial Group January 2009 - September 2009
BNSF Railway November 2007 - December 2008
Skills
ETL, Data Modeling, SQL, Oracle PL/SQL..., Unix Shell Scripting, Data Integration, Informatica, Talend, Erwin, SQL Loader, Microsoft SQL Server, SDLC, DB2, Databases, Requirements Analysis, Linux
Education
Bharathiar University
Bachelor's degree, Computer Science
HealthNow New York Inc. March 2010 - Present
HealthNow New York Inc. June 1999 - March 2010
Skills
Healthcare, Process Improvement, Medicare, Employee Benefits, Provider Relations, Management, HIPAA, Recruiting, Health Savings Accounts, Benefits Administration, Healthcare Industry, PPO, Microsoft Word, Call Center, Medical Billing, CPC-A
Education
Bryant and Stratton College 1991 — 1993
Associates Degree, Business Administration and Management, General
Erie Community College 1990 — 1992
HealthNow New York Inc. Business Advisor, Financial AnalystKaleida HealthMarch 1999 - March 2008
Skills
Finance, Managed Care, Insurance, Financial Analysis, Treasury Management, Health Insurance, Process Improvement, Financial Reporting, Financial Modeling, Data Analysis, Strategic Planning, Analysis, Business Analysis, Leadership
Education
Canisius College 1991 — 1993
MBA, Finance, Accounting
UB 1981 — 1985
BS, Accounting/Finance
Pegasystems October 2014 - Present
HealthNow New York Inc. July 1995 - September 2014
Skills
Pega 7, Healthcare, Healthcare Claims, DB2, Microsoft SQL Server, Unix, Sybase Adaptive Server, AIX, C++, Sales, Business Analysis, Java, Vendor Management, Requirements Analysis, Pega PRPC, PRPC, Pegasystems PRPC, Enterprise Architecture, Integration, Process Improvement, Requirements Gathering, SDLC
Education
Canisius College 1988 — 1991
First Niagara Financial Group June 2013 - Present
HealthNow New York Inc. September 2009 - May 2013
HealthNow New York Inc. September 2009 - May 2013
HSBC Technology & Services USA January 1998 - September 2009
Skills
SOA, WebSphere Message Broker, Java, Integration, Requirements Analysis, SDLC, Testing, XML
Education
Canisius College 1996 — 1998
Master of Business Administration (M.B.A.), Information Technology
Ithaca College 1988 — 1992
Bachelor's of Science, Economics
HealthNow New York Inc. December 2013 - Present
Sodexo July 1998 - December 2013
Homewood Suites May 1996 - May 1998
Rosina Food Products, Inc. September 1991 - May 1996
Skills
Customer Service, Information Technology, Lotus Notes, Information Security..., Project Management, Software Project..., Management, Access, Security, Program Management, SAP, Change Management, Business Analysis, Software Documentation, Team Leadership, Process Improvement, Disaster Recovery, System Administration, Vendor Management, VPN, Manage projects, keep..., Monthly metrics, Visio, Ability to learn quickly, Train and managed dept, Auditing of department, Attention to detail,..., Identify security risks, Threat and..., Remediation of...
Education
Aspen University 2011 — 2012
Master of Science (MS), Information Technology
Medaille College 2008 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General
HealthNow New York Inc. July 2007 - Present
General Dynamics October 1987 - April 2007
Skills
Internal Controls, Financial Reporting, Financial Analysis, Financial Modeling, Sarbanes-Oxley Act, Budgets, GAAP, Auditing, Cost Accounting, Finance, Process Improvement, Forecasting, Pricing, Mergers & Acquisitions, Analysis, Leadership
Education
State University of New York at Buffalo 1993 — 1996
Graduate Tax Cerficicate, Institute for Tax Studies
Canisius College 1988 — 1991
Master of Business Administration (MBA), Finance, General
University at Buffalo 1981 — 1986
Bachelor's degree, Business Administration and Management, General
HealthNow New York Inc. 2007 - Present
HealthNow New York Inc. 2001 - 2007
HealthNow New York Inc. 1998 - 2001
HealthNow New York Inc. 1988 - 1998
Skills
Software Documentation, SOA, JavaScript, Health Insurance, XML, SDLC, Data Warehousing, Requirements Analysis, SQL, Process Improvement, Business Analysis, Requirements Gathering, Leadership, Microsoft SQL Server, Web Services, Actuarial Science, Vendor Management, Visio
Education
Canisius College 1996 — 2000
Bachelor's Degree
Canisius College 1987 — 1989
Master of Business Administration (M.B.A.)
Canisius College 1983 — 1987
Bachelor's Degree, Mathematics
HealthNow New York Inc. January 1990 - Present
Sales August 2011 - November 2013
Sales September 1994 - January 1998
Skills
Management, Sales, Leadership, Training, Photoshop, Customer Service,..., Healthcare, Insurance, Microsoft Excel, Microsoft Office, Access, PowerPoint, Process Improvement, Customer Service
Education
Broome Community College 1990 — 1991
AS, Business Administration and Management, General
Thomas H. Heist Insurance Agency September 2003 - Present
HealthNow New York Inc. November 1994 - September 2003
Skills
General Insurance, Insurance, Commercial Insurance, Property & Casualty..., Underwriting, Liability, Casualty Insurance, Life Insurance, Claim, Brokers, Legal Liability
Education
Rowan University 1988 — 1994
Bachelor's degree, Communication, General radio television film
Atlantic Cape Community College 1989 — 1990
none, General Studies