Experience
SDLC Partners, L.P.   July 2012 - Present
HealthNow New York Inc.   May 2011 - August 2011

Skills
SQL, HTML5, JavaScript, jQuery, CSS, Java, JSON

Education
Penn State University   2008 — 2012
BA, Computer Science

Penn State University   2008 — 2012
Bachelor's degree, Computer Science

Experience
FIrst Niagara Benefits Consulting  August 2008 - Present
UnitedHealthcare  April 2006 - August 2008
Benefit Specialists of NY   October 2004 - April 2006
HealthNow New York Inc.   2002 - 2004

Skills
Employee Benefits, Customer Advocate, Group Health, Group Dental, Group Ancillary Benefits, Medicare, Microsoft Office

Education
Onondaga Community College

Experience
AmeriHealth Caritas  June 2015 - Present
Pinpoint IT Services/ Wellpoint   July 2014 - April 2015
High Point Solutions/BCBS of TN   April 2013 - December 2013
HealthNow New York Inc.   November 2012 - February 2013
MVP Health Care  June 2009 - November 2012
Rocky Mountain Health Plans  August 2002 - June 2009
QML Pathology   March 2001 - May 2002

Skills
NetworX 4.31, NetworX 4.51, NetworX 4.71, NetworX Provider..., NetworX Provider..., Facets Claims Payment..., NetworX Provider..., Facets back end tables..., Processing Control..., NetworX, Contract Pricing, Problem Solving, Claim, Access, Macess, Provider Relations, Medicaid, HIPAA, Quality Assurance, Medicare, Contract Management, Provider Networks, Healthcare Information..., ICD-10, Health Insurance, Cerner, Testing, Requirements Analysis, Managed Care, Process Improvement, ICD-9, SDLC, Business Analysis, Vendor Management

Education
Odessa College   1992 — 1995
Associate Applied Science, Clinical Laboratory Science

Odessa College   1989 — 1992
Associate Arts, Business Administration

Experience
National Council of State Boards of Nursing (NCSBN)   December 2013 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas   February 2013 - December 2013
HealthNow New York Inc.   October 2011 - March 2013
CTG  June 2011 - November 2011
Univera Healthcare  March 2008 - May 2011
GEICO  January 2005 - March 2008

Skills
Requirements Gathering, Requirements Analysis, Requirements Management, Business Process, Project Management, User Acceptance Testing, Medicare Part D, Business Process Mapping, Use Case Analysis, Customer Service, Medicare Advantage, Medicare Prescription..., Functional Requirements, Use Case Diagrams, JAD, IT Transformation, Underwriting, Customer Retention, Mockups, Business Analysis, Process Improvement

Education
Medaille College   2007 — 2009
MBA, Finance

University at Buffalo   2000 — 2004
B.A., Urban and Regional Planning

Experience
Computer Task Group, Inc.   June 2008 - Present
Hospital for Special Surgery  July 2015 - Present
Erie County Medical Center  January 2015 - April 2015
Independent Health  July 2014 - October 2014
Roswell Park Cancer Institute  April 2014 - June 2014
HEALTHeLINK  September 2011 - June 2014
Independent Health  October 2009 - July 2011
Merchants Insurance Group  March 2009 - June 2009
HealthNow New York Inc.   August 2008 - November 2008
Afshar Consulting Group, Inc.   March 1997 - June 2008

Skills
Requirements Analysis, Software Project..., SDLC, Leadership, Business Analysis, IT Strategy, PMP, Business Process, Integration, Enterprise Architecture, Vendor Management, Program Management, Business Intelligence, Consulting, Business Process..., Project Management, Systems Analysis, Requirements Gathering, Process Improvement, PMO, SOA

Education
Indiana University of Pennsylvania
Bachelor of Science (BS), Computer Science

Experience
Martin's Point Health Care  January 2015 - Present
CDPHP  August 2013 - January 2015
HealthNow New York Inc.   June 2012 - July 2013
Community Care Physicians  December 2005 - June 2013

Skills
Medicine, Family Medicine, Primary Care, Urgent Care, Board Certified, Healthcare Management, Healthcare, EMR, Medical Education, Hospitals, Internal Medicine, Pediatrics, Public Health, Healthcare Information...

Education
Northeast Ohio Medical University (NEOMED)   1990 — 1994
Doctor of Medicine (MD), Medicine

The University of Akron   1988 — 1990
Bachelor of Science (BS), Natural Sciences

Experience
Arizona Public Service (APS)   March 2015 - Present
Citi  September 2013 - March 2015
First Niagara Bank  October 2012 - September 2013
First Niagara Bank  September 2011 - October 2012
Freed Maxick & Battaglia, CPAs   March 2011 - September 2011
HealthNow New York Inc.   October 2007 - January 2011
Computer Task Group  December 2004 - September 2007
Toski Schaefer & Co.   November 2003 - December 2004
Lumsden & McCormick, LLP   June 2001 - October 2003

Skills
SOX, Internal Controls, Certified Fraud Examiner, Governance, Risk, IT Audit, Internal Audit, Compliance, Sarbanes-Oxley Act, COBIT, Sarbanes-Oxley, Process Improvement, CISA, Auditing, External Audit, Financial Risk, Accounting, Finance, Management

Education
Niagara University   1997 — 2001
BBA, Accounting

Experience
HealthNow New York Inc.   March 2010 - Present
Catholic Health System  September 2003 - January 2010
Medaille College  2001 - 2003
RLC Electric   January 1992 - January 2000
Wehle Electric   1985 - 1987
Bryant & Stratton  1983 - 1985
West Seneca West   1976 - 1980

Skills
Human Resources, Employee Relations, Performance Management, Job Analysis, Resume Writing, Management, Interviews, Training, Leadership, Employee Benefits, Personnel Management, Career Counseling, Temporary Placement, Deferred Compensation, Benefits Administration, Recruiting

Education
Medaille College   2001 — 2004
Bachelors, Business Administration, HR concentration

Experience
ADP  2012 - Present
PMI Buffalo  2010 - 2013
IIBA Buffalo   2009 - 2012
First Niagara Bank  2010 - 2011
PMI Buffalo  2009 - 2010
HealthNow New York Inc.   2008 - 2009
MBMS  2004 - 2007
SofTrek  1995 - 2004

Skills
Non-profits, Fundraising, Community Outreach, PMP, PMO, MS Project, Strategic Planning, Program Management, Business Analysis, Project Planning, SDLC, Team Building, Team Leadership, Requirements Analysis, PowerPoint, Project Management, Mentoring, Grants, Business Strategy, Sponsorship, Volunteer Management, Problem Solving, Leadership, Nonprofits, Process Improvement, Management, Project Portfolio..., Training, Vendor Management

Education
Indiana University Bloomington   1982 — 1984
MA

State University of New York College at Buffalo   1976 — 1980
BA

Experience
Fidelis Care  May 2014 - Present
Fidelis Care New York  November 2012 - May 2014
HealthNow New York Inc.   August 2007 - October 2012
United States Army Reserve  June 1979 - May 2008
Bausch & Lomb  March 2001 - August 2007

Skills
Leadership, Training, PeopleSoft, Vendor Management, Business Analysis, Process Improvement, Project Management, Personnel Management, HRIS, Business Process..., Strategy, IT Strategy, Integration, Cross-functional Team..., IT Management, Performance Management, HR Software, IT Service Management, Human Resources, Strategic HR, HR Transformation, HR Policies, SDLC, Management

Education
Medaille College
Bachelor of Science (BS), Business Administration

Experience
HealthNow New York Inc.   November 2014 - Present
Gryphon Technologies  July 2004 - November 2014

Skills
Java, C#, Visual Studio, JBuilder, Eclipse, JavaScript, jQuery, Entity Framework, Microsoft SQL Server, PHP

Education
Radford University   2000 — 2004
Bachelor of Science (B.S.), Computer Science

Experience
Geisinger Health System  January 2013 - Present
TMG Health  October 2010 - January 2013
Verizon Wireless  June 2006 - October 2010
HealthNow New York Inc.   January 2001 - May 2006

Skills
CISSP, Security+, Information Security, CEH, CompTIA, Security, Active Directory, Network Security, Information Security..., Disaster Recovery, HIPAA, Business Continuity, IT Audit, Vulnerability Assessment, GIAC, Computer Security, Vulnerability Management, Managed File Transfer

Education
Misericordia University   2006 — 2010
MS, Organizational Management IT, 4.0 GPA

King's College   1995 — 1999
BA, History, Cum Laude Graduate

Experience
Buffalo Medical Group, P.C.   July 2011 - Present
HealthNow New York Inc.   June 2009 - July 2011
Synacor  October 2006 - April 2008
LPCiminelli  November 2003 - March 2006
Catholic Health System  March 1997 - April 2003
Buffalo State College  1994 - 1996
Buffalo General Hospital  January 1991 - June 1994
Public Relations Association of Western New York   1988 - 1994
Buffalo General Hospital  March 1986 - January 1991
Buffalo Business Journal   September 1984 - September 1985

Skills
Public Relations, Media Relations, Project Planning, Internal Communications, Public Speaking, Marketing Communications, Marketing, Strategic Planning, Integrated Marketing, Advertising, Brand Development, Editing, Publications, Strategy, Nonprofits, Leadership, Business Development, Management, Digital Media, Online Marketing, Copy Editing

Education
Saint Bonaventure University   1980 — 1984
BA, Journalism

Bishop Timon High School   1976 — 1980
Regents Diploma, College Prep

Experience
Sanofi  August 2013 - Present
GlaxoSmithKline  February 2011 - August 2013
Rxperts Consulting   September 2009 - March 2011
HealthNow New York Inc.   June 2006 - September 2009
BlueShield of Northeastern New York  2006 - 2009
Rite Aid Pharmacy  December 2003 - June 2006
Walgreens Pharmacy  November 2002 - December 2003

Skills
Pharmacists, Managed Care, Formulary, Pharmacy Benefit..., Medicare Part D, Certified Immunizer, Community Pharmacy, Pharmacy Consulting, Patient Counseling, Clinical Pharmacy, Medication..., Rheumatology, Healthcare, Clinical Research, Diabetes, Strategic Consulting, Pharmacy, Healthcare Reimbursement, Hospitals, Home Infusion, Pharmaceutical Sales, Clinical Pharmacology, Disease Management, Pharmacoeconomics, Pharmacy Automation

Education
Midwestern University (IL)   1995 — 2000
PharmD, Pharmacy

State University of New York at Buffalo - School of Medicine & Biomedical Sciences   1990 — 1995
BS, Biochemical Pharmacology

Experience
HealthNow New York Inc.   January 2015 - Present
HealthNow New York Inc.   June 2013 - January 2015
Smokin Joes  January 2012 - May 2013
United Way of Greater Niagara   August 2010 - December 2011

Skills
Marketing, Social Media Marketing, Email Marketing, Marketing Communications, Merchandising, Visual Merchandising, Creative Merchandising, Customer Service, Event Planning, Website Development, Website Promotion, Writing, Press Releases, Public Relations, Facebook, Sales, Social Networking, Adobe Creative Suite, Management, Event Management, Fundraising, Social Media, New Business Development, Marketing Strategy, Editing, Time Management, Media Relations, Retail, Newsletters, Trade Shows

Education
Kent State University   2003 — 2007
B.S., Fashion Merchandising/minor Marketing

Park School of Buffalo
High School

Experience
Blue Shield of California  December 2014 - Present
HealthNow New York Inc.   September 2013 - November 2014
Blue Shield of California  February 2012 - January 2013
Blue Shield of California  January 2007 - February 2011
Aetna  February 2005 - January 2007
Aetna  November 2003 - January 2005
Aetna  November 2002 - November 2003
Aetna  January 2000 - November 2002
PacifiCare  1996 - 2000

Skills
Strategy, Management, Business Strategy, Underwriting, Marketing, Relationship Management, Customer Retention, Health Insurance, Employee Benefits, Insurance, Managed Care, Disability Insurance

Education
Michigan State University
Bachelor of Science (BS), Business Administration and Management, General

Michigan State University
BS - Business Administration, Bus. Admin & Marketing

Experience
J.M Saviola   April 2010 - Present
Accessium Group Inc.  July 2009 - January 2010
HealthNow New York Inc.   February 1999 - March 2009
Tower Group International, Inc.   March 1990 - December 1998
Marine Midland Bank, NA  March 1985 - February 1990
Goldome Realty Credit Corporation   October 1983 - March 1985

Skills
Business Continuity, Disaster Recovery, IT Management, Security, Policy, Strategic Planning, Risk Management, Compliance, Problem Solving, Risk Assessment, Change Management, Vendor Management, Operations Management, Team Leadership, Data Center, Management, Leadership, Information Security, Outsourcing, Information Security..., Business Process, Project Planning, Process Improvement

Education
Disaster Recovery Institute International   2007 — 2007
CBCP, Business Continuity Management

Niagara University   1986 — 1989
BS, Computer and Information Sciences - Information Systems Management

Niagara University   1975 — 1978
BA, Political Science, Economics

Experience
Kaleida Health  August 2015 - Present
Meritain Health  July 2014 - August 2015
HealthNow New York Inc.   November 2012 - July 2014

Skills
Microsoft Word, Employee Benefits, Financial Analysis, Teamwork, Customer Satisfaction, Microsoft Office, Training

Education
University at Buffalo   2009 — 2012
B.S, Business Administration; Finance

Niagara University   2008 — 2009

Experience
QCI DIrect  August 2013 - Present
Lawley Benefits Group  April 2010 - August 2013
Excellus BCBS  March 2008 - April 2010
HealthNow New York Inc.   August 2006 - March 2008
HealthNow New York Inc.   February 2005 - August 2006
river reporter   1999 - 2001

Skills
Employee Benefits, Underwriting, General Insurance, Analysis, Healthcare, Claim, Actuarial Science, Health Insurance, Medicare, HMO, Managed Care, Health Savings Accounts, Insurance, Financial Risk, Commercial Insurance, Data Analysis, Financial Analysis, Brokers

Education
University of Rochester - Simon Business School   2009 — 2012
M.B.A., Finance, Strategy, and Entrepreneurship

Rochester Institute of Technology   2001 — 2005
B.S., Applied Statistics, Minors in Economics and Finance

Experience
HealthNow New York Inc.   December 2014 - Present
HealthNow New York Inc.   November 2010 - November 2014
Wipro Technologies  June 2005 - November 2010

Skills
Java, SOA, Web Services, Unix, WebSphere Message Broker, DataPower, XML, SWIFT messages, EDI, Integration, Websphere, Core Java, WebSphere Application..., DB2, WebSphere MQ, SDLC, SQL, WebSphere

Education
Jawaharlal Nehru Technological University   2001 — 2005
Bachelor of Technology, Electronic and Communication

Experience
Catholic Health  April 2014 - Present
Catholic Health System  November 2012 - Present
Catholic health system  August 2011 - Present
HealthNow New York Inc.   August 2011 - June 2012
General Motors  August 2010 - January 2011
SLR Contracting & Service Company   August 2010 - January 2011

Skills
Minitab, 5S, Data Analysis, Quality Assurance, Analysis, Cross-functional Team..., Design of Experiments, Kaizen, Microsoft Office, Matlab, Arena Simulation..., Visio, Statistics, Statistical Analysis, Arena, Logware, MS Office, Windows XP/Vista/7, Primavera Suretrek, MS Visio, iGrafx, C/C++, HTML, SAP Crystal Reports, Lawson S3 Procurement..., Landmark Technology, Lawson Accelerator, MS Add ins, Infor Smart Office, Mobile Supply Chain..., AS400, Perceptive Software, Ming.le, IPA, ChangeGear, Lotus Notes, Brainstorming, Root Cause Analysis, FMEA, Kanban, Process Improvement, Healthcare Management, QFD, Business Process...

Education
University at Buffalo   2010 — 2011
M.S, Industrial and Systems Engineering

Maharshi Dayanand University   2005 — 2009
B.E, Instrumentation Control Engineering; Engineering

Bal Bharti Public School

Experience
ZS Associates  January 2015 - Present
ANN INC.  November 2013 - December 2014
Rochester Institute of Technology  March 2013 - December 2014
HealthNow New York Inc.   June 2014 - August 2014
Unity Health System  May 2013 - September 2013
WyzAnt Tutoring  April 2012 - June 2013
Carmine's Family Restaurant   August 2010 - December 2011

Skills
Customer Service, Minitab, Multi-tasking..., Organization, Microsoft Office, Microsoft Excel, SAS Programming, R Programming, Microsoft Access, Access

Education
Rochester Institute of Technology   2011 — 2014
Bachelor of Applied Science (B.A.Sc.), Statistics, Double Major- Economics, Senior

Experience
M&T Bank  June 2013 - Present
Liazon  April 2012 - May 2013
HealthNow New York Inc.   December 2011 - April 2012
HealthNow New York Inc.   April 2009 - December 2011
Independent Health  December 2007 - March 2009
EMS Healthcare Informatics   February 2007 - December 2007
Univera Healthcare  October 2004 - February 2007
Fidelis Care  May 2002 - October 2004
Fidelis Care  January 2000 - May 2002

Skills
Microsoft Office, Management, Leadership, SDLC, Agile & Waterfall..., Business Analysis, Business Intelligence, Enterprise Architecture, Healthcare Information..., Information Technology, IT Project & Program..., Process Improvement, Analysis, Business Requirements, Requirements Gathering, Software Documentation, Project Management, Vendor Management, Requirements Analysis

Education
State University of New York College at Buffalo   1992 — 1994
Bachelor of Arts (B.A.), Communication

Niagara County Community College   1990 — 1992
Associate of Arts and Sciences (AAS), Theatre Arts

Experience
HealthNow New York Inc.   January 2015 - Present
HealthNow New York Inc.   March 2013 - January 2015
HealthNow New York Inc.   May 2010 - March 2013
Univera Healthcare  January 1998 - January 2002

Skills
Test Strategy, Quality Center, User Acceptance Testing, Test Planning, SDLC, Regression Testing, Software Quality..., System Testing, Test Cases, Defect Tracking, Quality Assurance, QTP, Waterfall, Manual Testing, Testing, Business Requirements, Test Automation, Requirements Gathering, Requirements Analysis, System Integration..., Visio, Agile Methodologies, Black Box Testing

Education
Medaille College   1991 — 1995
Bachelor of Science (B.S.), Communications

Immaculata High School   1988 — 1991

Experience
HealthNow New York Inc.   May 2015 - Present
HealthNow New York Inc.   September 2014 - May 2015
Arrowhead Golf Club  May 2011 - August 2014
Northwest Buffalo Medical Center   May 2008 - June 2010
United Medical Associates  December 2006 - February 2007
Little Falls City School District  May 2006 - November 2006
Marshall University  January 2004 - December 2005

Skills
Community Outreach, Sales, Sports, Marketing Strategy, Management, Payroll, Sports Marketing, Sports Management, Ticket Sales, Event Planning, Sponsorship, Event Management, Public Speaking, Social Media, Policy, Public Relations, Customer Service, Fundraising, Hospitals, Microsoft Office, Coaching, Leadership

Education
Marshall University   2004 — 2005
M.S, Health Science and Physical Education

State University of New York College at Cortland   1999 — 2003
Bachelor of Science (B.S.), Psychology

Experience
HealthNow New York Inc.   November 2012 - Present

Skills
Analysis, Business Analysis, Data Analysis, Analytics, Health Insurance, Process Improvement, Insurance, Vendor Management, Product Management, Sketch Comedy, Competitive Analysis, Microsoft Excel, Softball, Strategy, Visio, Precision Haircutting, Entrepreneurship, Marketing, Financial Analysis, Innovation, Healthcare, Strategic Planning, Employee Benefits

Education
Northeastern University   2011 — 2014
Master of Business Administration (M.B.A.), Innovation & Marketing

State University of New York at Albany   1993 — 1999
Bachelor of Science (BS), Anthropology

East Meadow High School   1990 — 1993
High School

Experience
Blue Cross and Blue Shield of Louisiana  March 2014 - Present
Spring Consulting Group, LLC  January 2013 - March 2014
HealthNow New York Inc.   December 2011 - December 2012
G.S. Curran & Company   January 2009 - December 2011

Skills
Actuarial Science, Actuarial Consulting, Predictive Modeling, SAS, SQL, Microsoft Excel, Captives, Programming, ProVal, Healthcare, Pricing, Reserves, Database Applications, Database Administration, Forecasting, Regression Analysis, Hedging, Probability, Statistics, Derivatives, C#, C++, APL, Microsoft Office, Corporate Finance, Economic Modeling, Interest Calculation, Valuation, Claim, Medicare, VBA, Financial Reporting, Health Insurance, Employee Benefits, Pensions, Insurance, Access, Data Analysis, Analysis, Financial Analysis, Risk Management, Retirement, Leadership, Strategic Planning

Education
Louisiana State University and Agricultural and Mechanical College   2004 — 2008
Bachelor's degree, International Trade & Finance

Denham Springs High School   2000 — 2004

Experience
Xerox  March 2015 - Present
Xerox  September 2011 - Present
HealthNow New York Inc.   November 2009 - September 2011
Xerox  May 2009 - November 2009
Bausch & Lomb  September 2004 - March 2009
Bausch & Lomb Inc.   October 1999 - September 2004
Bausch & Lomb India Ltd   January 1998 - September 1999
Bausch & Lomb India Ltd.   January 1997 - December 1997
Bausch & Lomb India Ltd   April 1995 - December 1997
Swiss Singapore Overseas Enterprise   1994 - 1995

Skills
Strategy, Cross-functional Team..., Business Intelligence, Business Process, ERP, Leadership, Analysis, Cognos, Requirements Analysis, Project Management, Management, Analytics, Business Planning, Customer Satisfaction, Vendor Management, Strategic Thinking, PeopleSoft, Training, Project Planning, Process Improvement, Business Strategy, Dashboard, Change Management, IT Strategy, Sales, Software Project..., Business Process..., Public Speaking, Consulting, Sales Management, Customer Service, Information Technology, Program Management, Requirements Gathering, Solution Architecture, Public Relations, Data Modeling, Team Leadership, Coaching, Information Management, Leadership Development, CRM, Data Warehousing, Business Analysis, Supply Chain

Education
Bausch+Lomb University   2005 — 2005
AMDP, Advanced Management Development Program

Indian Institute of Management, Calcutta   1987 — 1989
M.B.A, Marketing, Finance

Indian Institute of Technology, Roorkee   1983 — 1987
B.E. (Bachelor of Engineering), Industrial Engineering

St. Gabriel's Academy, Roorkee   1974 — 1983

Experience
3M Health Care  December 2012 - Present
Clifton Park & Halfmoon EMS  October 2011 - Present
Lake Erie Towing and Salvage   1992 - Present
Treo Solutions  December 2012 - July 2014
CDPHP  October 2009 - November 2012
CDPHP  September 2008 - September 2009
HealthNow New York Inc.   July 2001 - September 2008
Erie Community College  2002 - 2008
Rural/Metro Corporation  1997 - 2000
Empire Ambulance  1990 - 1997

Skills
Enterprise Architecture, IT Leadership, IT Strategy, Data Warehousing, Data Warehouse..., Project Management, ETL, Informatica, SQL, Oracle SQL, DB2, Sybase, Facets, Information Architecture, Cognos, Software Design, Informatics, PL/SQL, Master Data Management, Kimball Methodologies, MS Project, Business Requirements, Test Automation, Healthcare, Paramedic, ACLS, PALS, Unix, Data Analysis, Performance Tuning, Perl, Ksh, Oracle, Microsoft SQL Server, Data Modeling, Database Design, Databases, SDLC, Data Integration, Business Intelligence, Requirements Analysis, Enterprise Software, Visio, Requirements Gathering, SOA, Systems Analysis, Data Governance, Software Project..., Data Quality, Business Analysis

Education
Rensselaer Polytechnic Institute   1990 — 1996

Experience
Wegmans Food Markets  October 2012 - Present
HealthNow New York Inc.   March 2009 - September 2012
Blue Cross Blue Shield of Western New York  March 2009 - September 2012
IBM  July 2004 - March 2009
IBM Global Business Services  2004 - March 2009
The Boeing Company  2006 - 2009
Rensselaer Society of Engineers   2003 - 2004

Skills
SQL, Data Validation, Quality Assurance and..., Quality Assurance, ETL, Data Warehousing, Testing, Business Intelligence, DB2, Cognos, Informatica, Data Analysis, Datastage, Application Development, Oracle, Sybase, Healthcare IT, Unix, Analysis, Databases

Education
Rensselaer Polytechnic Institute   2000 — 2004
Bachelor of Science, Information Technology - Concentration in HCI and UCD

Experience
Wyoming Foundation   January 2000 - Present
MVP Health Care  April 2012 - February 2014
Community Foundation for Greater Buffalo  December 2010 - January 2013
Wyoming Foundation   January 2000 - January 2013
HealthNow New York Inc.   October 2009 - March 2012
NYS Deptartment of Correction   January 2009 - March 2011
Tek Systems  2007 - 2008
Univera Healthcare - Excellus BlueCross BlueShield   2007 - 2008
IBM Global Services  1996 - 2007

Education
Roberts Wesleyan College   1996 — 1997
Organizational Management

Experience
CORHIO  November 2014 - Present
CORHIO  February 2012 - Present
CORHIO  April 2011 - January 2012
CTG  June 2009 - April 2011
HEALTHeLINK  2009 - 2011
CTG  September 2005 - August 2010
HealthNow New York Inc.   2007 - 2009
AVOX Systems  2006 - 2007
WebMD  1999 - 2005
LSI Logic  1997 - 1998

Skills
Visio, MS Project, Healthcare Information..., Healthcare IT, Program Management, Certified Project..., Software Documentation, SDLC, PMP, Requirements Analysis, HIPAA, Project Management, Process Improvement

Education
Missouri Western State University

Experience
CDPHP  June 2014 - Present
HealthNow New York Inc.   October 2012 - June 2014
HealthNow New York Inc.   September 2010 - September 2012
HealthNow New York Inc.   October 2002 - August 2010

Skills
Contract Negotiation, HIPAA

Education
State University of New York College of Environmental Sciences and Forestry   2001 — 2003
Master of Science (MS), Environmental Biology

Marist College   1996 — 2000

Experience
Independent Health  August 2014 - Present
HealthNow New York Inc.   October 2006 - August 2014
HealthNow, NY  2006 - August 2014
Walgreens  July 2002 - October 2006

Skills
Access, Excel, SAS, Insurance, Pricing, Data Analysis, Statistics, Financial Reporting, Mathematics, Microsoft Excel, Health Insurance, Actuarial Science, Employee Benefits

Education
The University of Connecticut   2002 — 2005
Bachelor of Science (BS), Applied Mathematics

Niagara County Community College   2000 — 2002

Experience
Hyatt Regency Chicago  November 2014 - Present
Hyatt Regency McCormick Place  June 2012 - November 2014
Hyatt Regency McCormick Place  May 2011 - June 2012
Hyatt Regency McCormick Place  February 2010 - May 2011
Neiman Marcus  May 2005 - February 2010
Express  September 1999 - April 2005
HealthNow New York Inc.   May 2002 - August 2003

Skills
Leadership, Customer Service, Revenue Analysis, Food & Beverage, Hospitality, Banquets, Catering, Event Management, Budgets, Event Planning, Hospitality Management, Sales, Teamwork, Management, Hospitality Industry, Special Events, Restaurant Management, Convention Services, Microsoft Office, Microsoft Excel, Hotel Management, Excel, Customer Relations, Access, Envision, Event Staffing, Bar Management, Marketing Research, Mentoring, OTA

Education
Rochester Institute of Technology   2003 — 2004
MBA, Finance

Rochester Institute of Technology   1999 — 2003
BS, Applied Mathematics

Experience
Coast Professional, Inc.   November 2014 - Present
HealthNow New York Inc.   February 2012 - September 2014
Blue Cross Blue Shield of WNY  September 2009 - February 2012
The Student Loan Corporation  October 2007 - December 2008
The Student Loan Corporation  March 2006 - October 2007
The Student Loan Corporation  March 1998 - March 2006
Excellus BCBS  April 1995 - February 1998
Excellus BCBS  April 1991 - April 1995
Excellus BCBS  December 1989 - April 1991
Excellus BCBS  June 1984 - December 1989

Skills
Project Management, Operations Management, Contract Negotiation, Software Development, Process Improvement, Business Analysis, Program Management, Team Leadership, Vendor Management, Cross-functional Team..., Strategic Planning, Team Building, Business Process..., Change Management, Quality Assurance, SDLC, Mergers & Acquisitions, Requirements Gathering, Requirements Analysis, Management, IT Management, Integration, Agile Methodologies, Disaster Recovery, Visio, Information Technology, IT Strategy, Business Intelligence, PMO, Leadership

Education
Cardinal Mooney High School

Monroe Community College

Rochester Institute of Technology

Experience
DST Health Solutions  October 2012 - Present
HealthNow New York Inc.   October 2009 - October 2012
M&T Bank  October 2009 - November 2009
Synacor  June 2008 - June 2009
EDS  March 1990 - May 2008
Computer Task Group  January 1986 - February 1990

Skills
Project Management, CMMI, SDLC, PMP, Process Improvement, Software Development, Leadership, Program Management, SharePoint, MS Project, Software Project..., Resource Management, Requirements Gathering, Visio, Integration, Business Analysis, Business Requirements, Requirements Analysis, Vendor Management, Project Portfolio..., PMO, IT Strategy, Project Delivery, Business Process..., Enterprise Architecture, Business Process, IT Management, Agile Project Management, Agile Methodologies

Education
Mercy College   1982 — 1984
Bachelors, Information Technology

Orchard Park High School

Experience
HealthNow New York Inc.   June 1998 - Present
Teco Group   June 1997 - June 1998

Skills
Microsoft SQL Server, Unix, COBOL, VB.NET, Visual Basic, C++, Sybase, C#, ASP.NET

Education
Medaille College   2009 — 2010
BBA, Business Admin

Niagara County Community College   1996 — 1998
AAS, Computer Information Systems

Experience
Independent Health  September 2013 - Present
HealthNow New York Inc.   October 2009 - September 2013
HP  February 1998 - November 2009
EDS, an HP Company  July 2006 - February 2008
EDS  February 1998 - July 2006
HSBC  June 1997 - February 1998

Skills
Information Security, Network Security, PCI DSS, Information Security..., Security Architecture..., CISSP, ITIL, Data Privacy, Security, Management, Risk Management, Identity Management

Education
Medaille College

State University of New York College at Buffalo   1997 — 1998

Experience
Meritain Health  December 2011 - Present
PAHU   2007 - Present
The Loomis Company  July 2011 - December 2011
HealthNow New York Inc.   2008 - June 2011
Brokerage Concepts, Inc.   May 1978 - June 2011

Education
La Salle University - School of Business Administration   1978 — 1982
MBA, Insurance and Risk

Quinnipiac University - School of Business   1970 — 1974
BS, economics

Experience
Dell Services at Stanford Children's Health   September 2014 - Present
Coyote Creek Consulting  July 2013 - September 2014
Lagniappe Pharmacy Services  November 2012 - June 2013
Lilien Systems  May 2012 - November 2012
Meritain Health  2007 - April 2012
HealthNow New York Inc.   2004 - 2007
Integrated Communication Solutions, Inc.   2003 - 2004
IPIX  2002 - 2003
Contractor  2002 - 2003
Macromedia  2000 - 2002

Skills
Network Architecture, Security, Data Center, Cisco Technologies, Firewalls, Linux, Network Security, Disaster Recovery, Virtualization, Juniper, Network Administration, WAN, Networking, Routers, ASA, Perl, DNS, VPN, Managed Services, Hardware, HP, Fortigate, project management, Brocade, Cisco IOS, Switches, System Deployment, Wireless, IPv6, Project Management

Education
Indiana State University
Electronics and Computer Technology

Experience
HP Vertica  2011 - Present
Qualitech Systems   August 2002 - June 2011
Cap Gemini  2010 - 2011
HealthNow New York Inc.   June 2010 - August 2010
Meridian Technologies  March 2009 - August 2010
Excellus BCBS  March 2009 - June 2010
US Xpress  2010 - 2010
Idea Integration  2009 - 2010
Johnson & Johnson  November 2007 - March 2009
Fidelity National  2007 - 2007

Skills
Vertica, Oracle, Microsoft SQL Server, DB2, Sybase, Erwin, Informatica, Cognos, SQL, PL/SQL, T-SQL, Java, Linux, Solaris, AIX, SDLC, SOA, Unix, Software Development, Data Modeling, Database Administration, Databases, Performance Tuning, Data Integration, Oracle Warehouse Builder, Data Architecture, ETL, Database Design, Toad, Business Intelligence, Data Warehousing, Enterprise Architecture, Solution Architecture

Education
Peter the Great St.Petersburg Polytechnic University
MS, Mechanical Engineering

Experience
Toshiba America, Inc.   February 2014 - Present
The Hamister Group  May 2013 - November 2013
HealthNow New York Inc.   2008 - 2013
Kenney Shelton Liptak Nowak, LLP  2002 - 2008
Brown & Kelly LLP  1994 - 2002
Stuart Lerman, Inc.   1989 - 1994
Phillips Lytle LLP  1987 - 1989
Empire BlueCross BlueShield/Medicare Part A   1984 - 1987
Miller Canfield  1982 - 1984

Skills
Contract Management, Contract Review/Redline, Legal Compliance, Legal Department..., Legal Research, Litigation, Civil Litigation, Trials, Motions, Corporate Law, Microsoft Office, SharePoint, Torts, Pleadings, Contract Negotiation, Research, Insurance, Commercial Litigation, Personal Injury, Product Liability, Word, Litigation Support, Trial Preparation, Document Review, Depositions, Complex Litigation, Lotus Notes, Excel, LexisNexis, Training, Expert Retention, Subpoenas, Employee Training, Legal Assistance, License Management, Board Relations, Corporate Licensing, Mergers & Acquisitions, Outlook

Education
University of Michigan
BA, Economics

Roosevelt University
ABA Approved Paralegal Certificate, Litigation

Experience
ALI Consulting Services, LLC   October 2010 - Present
Independent Consultant  2005 - Present
HealthNow New York Inc.   July 2008 - July 2014
MVP Health Care  2001 - 2008
USMC  January 1988 - August 1997

Skills
Medicare, Business Intelligence, Analysis, SQL, SQL Server, Databases, Data Warehousing, HEDIS, Medicaid, Managed Care, HIPAA, Health Insurance, Data Analysis, Visio, Healthcare Information..., Requirements Gathering, Access, Health Policy

Education
New School University   1996 — 2000
Master of Science (M.S.), Health Services Administration

Le Moyne College
Bachelor of Arts (B.A.)

Experience
M&T Bank  September 2015 - Present
HealthNow New York Inc.   August 2014 - September 2015
First Niagara Bank  June 2009 - August 2014
HSBC  June 2007 - May 2009
First Niagara Bank  March 1999 - June 2007

Skills
Banking, Customer Service, Social Media Marketing, CRM, Direct Marketing, Leadership, Marketing, Financial Services, Credit, Loans, Marketing Communications, Management, Retail Banking, Marketing Strategy, Analytics, Process Improvement, Strategic Planning, Commercial Lending, Financial Analysis

Education
Niagara University   1990 — 1994
BS, Commerce/Marketing

Experience
HealthNow New York Inc.   March 2013 - Present
Various Companies  May 2010 - March 2013
Banner Furniture   November 2009 - April 2010
HSBC  April 2006 - July 2009
Mattel  July 2002 - February 2006
Fisher-Price  December 1990 - July 2002
Freed Maxick & Battaglia, CPAs   August 1982 - May 1990

Skills
Financial Analysis, Financial Reporting, Sarbanes-Oxley Act, Internal Controls, Accounting, Process Improvement, Auditing, Forecasting, Strategic Financial..., General Ledger, Analysis, Project Management, Financial Statements, Sarbanes-Oxley, Financial Risk, Financial Accounting, Financial Modeling, Training, Fixed Assets, Variance Analysis, Financial Forecasting, Managerial Finance

Education
Niagara University   1978 — 1982
B.B.A., Accounting

Experience
HealthNow New York Inc.   June 2013 - March 2014
HealthNow New York Inc.   June 2012 - December 2012

Education
Northcentral University   2012 — 2015
Doctorate, Healthcare Administration

University of Phoenix   2008 — 2008
Master of Business Administration (M.B.A.), Business Administration and Management, General

University of Phoenix   2006 — 2006
Bachelor of Science, Information Technology

Experience
NHIC, Corp.   Medical Review ManagerNHIC, Corp.March 2010 - March 2012
NHIC, Corp.   March 2008 - February 2010
HealthNow New York Inc.   2001 - 2003
HealthNow NY  1995 - 2001
United Health Care  1995 - 2000

Skills
Utilization Management, Medicare, Healthcare, Insurance, Data Analysis, Documentation, Quality Assurance, Nursing, Health Insurance, Policy, Change Management, Strategic Planning, Compliance, Managed Care, Healthcare Management, Software Documentation, Health Policy, HIPAA, Healthcare Industry, Healthcare Information..., Disease Management

Education
Misericordia University
BSN, Nursing

Experience
VMS BioMarketing  March 2013 - Present
VMS BioMarketing  September 2012 - March 2013
HealthNow New York Inc.   July 2010 - September 2012
Eli Lilly and Company  September 2008 - June 2010
Eli Lilly and Company  June 2005 - September 2008
Eli Lilly and Company  February 2001 - June 2005
General Motors  January 1998 - January 2000

Skills
Strategic Planning, Strategy, Marketing Strategy, Sales Effectiveness, Pharmaceutical Industry, Management, Cross-functional Team..., Healthcare, Product Launch, Pharmaceutical Sales, Sales, Leadership, Managed Care, Market Research, Account Management, Process Improvement, Project Management, Global Marketing, Competitive Intelligence, Business Development, Medical Devices, Product Management

Education
INSEAD   2000 — 2001
MBA, Business Administration and Management, General

Kettering University   1993 — 1997
BS, Electrical Engineering

Experience
HealthNow New York Inc.   October 2012 - Present
HealthNow New York Inc.   July 2010 - January 2013
PEP Grant & Niagara Area Foundation Grant   January 2010 - April 2010
YWCA of Niagara  January 2008 - April 2010
University at Buffalo  September 2009 - January 2010
Fitness 360  March 2007 - April 2008

Skills
Blood Pressure, Wellness Coaching, Behavior Change, Weight, Lifestyle Coaching, Nutritional Counseling, Corporate Wellness, Healthy Lifestyle, Motivational..., Smoking Cessation, Health Promotion, Stress Reduction, Stress Management, Nutrition, Health Education, Wellness Programs, Wellness, Athletics, Exercise Physiology, Sports Nutrition, Fitness, Nutrition Education, Fitness Training, Strength Training, Personal Training, Weight Training, Lifestyle, Community Outreach, Health Insurance, Exercise Prescription, Rehabilitation, HIPAA, Weight Management, Strength, Functional Training, Employee Wellness..., Preventive Medicine, Provider Relations, Employee Benefits, Corporations, Employee Wellness, Health Policy, Injury Prevention, Supplements, Disease Management, Managed Care

Education
University of Buffalo   2006 — 2009
MS, Exercise Science and Nutrition

Keuka College   1999 — 2003
Bachelor of Arts (BA), Biology

Experience
Will Foods  January 2015 - Present
HealthNow New York Inc.   September 2014 - January 2015
Blue Bridge Financial, LLC  April 2014 - September 2014
The Bonadio Group  November 2013 - April 2014
Gaines Kriner Elliott LLP  January 2002 - November 2013
Mark IV Industries Inc.  September 2001 - December 2001
IBM  January 2001 - June 2001

Skills
Accounting, Auditing, Audit, Construction, Financial Accounting, Internal Controls, Construction Accounting, Percentage of Completion, Tax, PowerPoint, Internal Audit, GAAP, Financial Reporting, Financial Analysis, Income Tax, Tax Preparation, Corporate Tax, Tax Returns, US GAAP

Education
Niagara University   1998 — 2002
BBA, Accounting

Experience
HealthNow New York Inc.   April 2015 - Present
Lahey Health System Inc   August 2006 - April 2015
Concordant, Inc.   August 2004 - August 2006
Mirant  July 2002 - August 2004
Kenda Systems  May 1999 - June 2002
Kenda Systems  January 1999 - May 1999
CIBC  August 1997 - December 1998
Bank of Montreal  February 1997 - August 1997
Insurance Bureau of Canada  January 1991 - January 1997
ComputerLand  January 1986 - January 1991

Education
Humber College   1984 — 1986
Accounting

Experience
HealthNow New York Inc.   April 2012 - Present
Absolut Care LLC  November 2011 - April 2012
Western New York Dialysis Centers   May 2005 - September 2011
Rural/Metro Corporation  February 1998 - January 2005
Western New York Contract Staffing   February 1997 - February 1998
Rupp Rental & Sales Corporation   September 1987 - February 1997
ADP  June 1984 - September 1987

Skills
Personnel Management, Human Resources, HR Policies, System Administration, Talent Management

Education
Medaille College   1979 — 1983
Bachelor of Science, Business Resource Development

Mount Saint Mary's Academy   1975 — 1979
NYS Regents Diploma, College Entrance and Business

Experience
University of Rochester Medical Center  2006 - Present
HealthNow New York Inc.   2005 - 2006
Safe Passage International Inc.   1996 - 2005
New York City Health and Hospitals Corporation  1995 - 1996
Academic Medical Center Consortium   1991 - 1995
Central Credit Bureau and Central Medical Systems   1989 - 1991
Network Design Group Inc.   1985 - 1989
Blue Cross Blue Shield of the Rochester Area   1974 - 1985
United States Marine Corps  1969 - 1973

Education
University of Michigan   1981 — 1984
Master of Public Health (MPH), Health/Health Care Administration/Management

Rochester Institute of Technology   1974 — 1978
Master of Business Administration (MBA), Accounting & Finance

University of Rochester   1964 — 1969
Bachelor of Science (BS), Literature

Experience
Emory Healthcare  January 2012 - Present
HealthNow New York Inc.   May 2008 - October 2011
Murphy USA  January 2006 - February 2008
Maryville R-2 School District   January 2006 - May 2006

Skills
Call Centers, Customer Service, Public Speaking, Microsoft Office, Windows, Time Management, Healthcare Industry, Health Insurance, Phone Etiquette, Call Center, Sales, Access, Customer Satisfaction, Telephone Skills, Supervisory Skills, Quality Control, Employee Training, Educational Leadership, Project Management, Conflict Resolution, Typing, Sales Order Processing, Writing, Phone Skills, Multi-line Phone, Teaching, Linux, Computer Hardware, Quality Auditing, Staff Scheduling, Master Scheduling, Medicare Advantage, Medicare/Medicaid..., Medicare Part D, Medicaid Managed Care, Driving License

Education
Northwest Missouri State University   2000 — 2006
Secondary Education and Teaching

Lewis Central High School   1996 — 2000
Diploma, General Studies

Experience
HealthNow New York Inc.   May 2010 - Present
HealthNow New York Inc.   September 2006 - Present

Skills
Access, Visio, HIPAA, Lotus Notes, Customer Service, Microsoft Excel, Healthcare, Microsoft Office, Administrative..., Financial Risk, Spreadsheets, Enterprise Risk..., Software Documentation

Education
Niagara County Community College   1970 — 1972
Administrative Assistant and Secretarial Science, General

Madonna High School   1966 — 1970
Accounting and Business/Management

Niagara County Community College

Experience
HealthNow New York Inc.   2013 - Present
University at Buffalo, Research Institute on Addictions   2010 - 2012
University of Rochester, James P Wilmot Cancer Ctr   2004 - 2006

Education
University at Buffalo   2006 — 2009
Doctor of Philosophy (ABD), Epidemiology, 3.6

Roberts Wesleyan College
Master of Science (MS), Business Administration and Management, 3.7

State University of New York College at Brockport
Master of Arts (MA), Mathematics and Statistics