Key Bank
Industry: Retail banking company
DescriptionKeyBank, the primary subsidiary of KeyCorp, is a regional bank headquartered in Cleveland, Ohio, and is the only major bank based in Cleveland. KeyBank is on the list of largest banks in the United States. Key's customer base spans retail, small business, corporate, and investment clients. Customer service: 00 1 716-838-8600 Headquarters: Cleveland, Ohio, United States CEO: Beth E. Mooney (1 May 2011–) Revenue: 6.868 billion USD (2017) Subsidiaries: HelloWallet, KeyBank, Key Capital Corp, Parent organizations: KeyBank, KeyCorp
Key Bank List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Key Bank. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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2,727 Key Bank employees in database. Find out everything there's to know about Key Bank employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Key Bank Employees
Promontory Financial Group, LLC July 2015 - Present
TransFirst May 2014 - Present
Key Bank January 2011 - May 2014
US Bank July 2007 - September 2010
Skills
Sales, Customer Service, Interviews, Sales Management, Insurance, Onboarding, Hiring, Banking, Policy, Retail Banking, Commercial Banking, Credit, Risk Management, Branch Management, Loans
Education
Colorado School of Mines 2005 — 2007
Engineering Physics
Rose-Hulman Institute of Technology 2004 — 2005
Engineering Physics
Cleveland Clinic February 2011 - Present
Weltman, Weinberg, & Reis LPA July 2009 - February 2011
JPMorgan Chase May 2008 - July 2009
Key Bank July 2004 - May 2008
JPMorgan Chase July 2002 - July 2004
Skills
Project Management, IT Management, Business Analysis, Business Intelligence, Data Analysis, Process Improvement, Change Management, Strategic Planning, Healthcare Information..., IT Project..., IT Project Lifecycle, IT Project Leadership, Analysis, Team Building, Cross-functional Team..., Disaster Recovery, Leadership, Business Process, Strategy, Management, Visio
Education
Cleveland State University 2008 — 2012
Executive MBA, Executive MBA
Franklin University 2002 — 2004
Bachelor’s of Science, Management Information Systems
Lakeland Community College 1999 — 2002
Associate of Applied Business, Computer Science
Lakeland Community College 1999 — 2001
Certificate, Microcomputer Client/Server Programming
Key Bank August 2008 - July 2013
Fifth Third Bank 2006 - 2007
The Stockmens Bank 1997 - 2006
Skills
Banking, Credit, Loans, Relationship Management, Retail Banking, Commercial Lending, Consumer Lending, Cross Selling, Small Business Lending, Risk Management, Customer Service, Sales
Education
Northern Arizona University
Coconino County Community College 1991 — 1999
general
Key Bank January 2003 - May 2013
National City Bank October 2001 - November 2002
iPOWER LOGISTICS February 2001 - July 2001
CORECOMM Ltd February 2000 - February 2001
PROGRESSIVE INSURANCE Co June 1999 - August 1999
Fidelity Investments October 1994 - June 1998
MARSH & MCLENNAN, INC February 1992 - January 1994
ICF International September 1990 - December 1991
Skills
Product Management, Strategy, Banking, Consulting, Analytics, Small Business, Project Management, Networking, Strategic Planning, Forecasting, Cross-functional Team..., Segmentation, Portfolio Management, Market Planning, Data Analysis, Financial Services, Pricing, Start-ups, Marketing, Business Analysis
Education
Case Western Reserve University - Weatherhead School of Management 1998 — 2000
MBA
Colby College 1986 — 1990
B.A., Political Science and Economics
Westminster School
JetStream FCU January 2011 - Present
various August 2010 - January 2011
Profit Motivators International LLC July 2007 - August 2010
Key Bank December 1998 - July 2007
Skills
Banking, Human Resources, Credit, Financial Analysis, Credit Analysis, Customer Service, Microsoft Excel, Loans, Microsoft Office, Coaching, Risk Management, Vendor Management, Strategic Planning, Consumer Lending
Education
Ryerson University 2009 — 2011
Management, Marketing
University of Colorado Boulder 1997 — 2001
Ph.D., Financial Accounting - Banking
Colorado Mesa University 1997 — 1998
BS, Business Management
Colorado Mesa University 1992 — 1996
BS, Biological Sciences
Baraboo Growth October 2014 - Present
1492 Capital Management, LLC 2008 - 2014
21st Century Equities 2003 - 2008
Southwest Securities 2001 - 2003
Cleary Gull 1996 - 2001
Key Bank 1992 - 1996
Skills
Equity Research, Equities, Portfolio Management, Asset Management, Financial Modeling, Asset Allocation, Investments, Private Equity, Valuation, Mutual Funds, Sell Side, Series 7
Education
Cleveland State University 1991 — 1991
MBA, Management
Miami University 1984 — 1988
Bachelor of Science, Finance
Maroon Group April 2011 - Present
Capstone Realty Advisors, LLC May 2001 - August 2009
Key Bank July 1998 - May 2001
IGM, Inc. December 1995 - June 1998
Skills
Plastics, Raw Materials, Packaging, Adhesives, Coatings, Operations Management, Marketing Strategy, Product Development, Manufacturing
Education
Cleveland State University
University of Colorado Hospital November 2013 - Present
Surgery Center of Fort Collins November 2012 - November 2013
University of Colorado Health May 2012 - August 2012
Poudre Valley Health System October 2011 - May 2012
Poudre Valley Health System June 2011 - October 2011
Poudre Valley Health System July 2010 - June 2011
Associates in Family Medicine January 2010 - July 2010
Associates in Family Medicine April 2009 - January 2010
Key Bank November 2008 - March 2009
Norlarco Credit Union March 2006 - April 2007
Skills
Insurance, Medical Billing, Hospitals, Microsoft Office, Microsoft Excel, Healthcare, PowerPoint, Microsoft Word, Outlook, Customer Service, Data Analysis, Financial Coaching, Revenue Cycle, Medical Coding, Medical Terminology, Team Leadership, Adult Learning Theory, Training, Project Coordination, Data Entry, Accounts Receivable, EMR, Epic Systems, EHR, Project Management, Healthcare Management, HIPAA, Healthcare Information..., Healthcare Industry, Software Documentation
Education
Regis University 2011 — 2012
MS, Health Services Administration
Colorado State University 2004 — 2008
B.A., History and International Relations
Rocky Mountain High School 2001 — 2004
High School Diploma
KeyBank February 2015 - Present
KeyBank January 2013 - January 2015
United Way of Greater Cleveland August 2012 - December 2012
Key Bank November 2009 - August 2012
KeyBank September 2004 - November 2009
Key Bank November 2000 - September 2004
Key Bank June 1999 - November 2000
Imperial Home Decor Group September 1998 - June 1999
FirstEnergy March 1995 - September 1998
First Energy June 1993 - March 1995
Skills
Database Marketing, Relationship Management, Analytics, Business Strategy, Business Analysis, Corporate Finance, Vendor Management..., Strategic Sourcing, Marketing Management, Marketing Strategy, Change Management, Building Relationships, Presentation Development, Performance Appraisal, Supplier Diversity, Supplier Performance, Segmentation, Leadership, Program Management, B2B, Competitive Analysis, Analysis, Vendor Management
Education
Cleveland State University 1986 — 1992
Bachelor of Business Administration degree, Marketing Major
PNC October 1996 - Present
National City September 2007 - June 2011
National City Bank June 2006 - October 2007
National City Bank March 2000 - May 2005
Key Bank October 1986 - 1995
Skills
Vendor Management, Banking, IT Strategy, SDLC, Disaster Recovery, Risk Management, ITIL Process..., Leadership, IT Infrastructure..., IT Service Management, Business Analysis, Requirements Analysis, Visio, Enterprise Architecture, Process Improvement, Team Leadership, Management, Software Documentation, Project Portfolio..., Business Process, ITIL, Project Management, Business Continuity, Governance, IT Management, Business Process..., Data Center, Integration, PMP, Requirements Gathering, Business Intelligence, PMO
Education
Cleveland State University
Health Grades April 2011 - Present
JP Morgan Chase July 2005 - August 2009
TCF Bank December 2004 - July 2005
Key Bank February 2001 - December 2004
Skills
Business Development, Strategy, Management, Sales, Financial Analysis, Customer Service, Account Management, Credit, Salesforce.com, Healthcare, Team Building, Leadership, Process Improvement, Business Analysis, Marketing Strategy, Strategic Planning, Marketing, Client Development, Relationship Building, CRM, Direct Marketing
Education
University of Colorado Denver 2009 — 2010
MBA, Finance, Accounting, Marketing, Economincs, Leadership, Management, Statistics, International Buisne
Colorado State University 1997 — 2000
B.S. Business Administration, Finance, Real Estate
Santander Bank, N.A. August 2014 - Present
Town of Ipswich July 2014 - Present
Business Resources & Access to Capital Working Group September 2012 - Present
BellMark Partners LLC July 2009 - August 2014
KEYBANC CAPITAL MARKETS INC January 2006 - June 2009
Key Bank January 2000 - January 2006
HPSC, INC January 1999 - January 2000
G. NEIL/HERITAGE PARTNERS, INC 1999 - 2000
BANCBOSTON ROBERTSON STEPHENS, INC January 1996 - January 1999
The First National Bank of Boston January 1994 - January 1996
Skills
Middle Market, Capital Markets, Private Equity, Due Diligence, Mergers, Valuation, Capital Raising, Corporate Finance, Banking, Structured Finance, Financial Structuring, Leveraged Finance, Credit, Finance, Start-ups, Loan Origination, Credit Analysis, Portfolio Management, Financial Modeling, LBO, Commercial Banking, Financial Services, Loans, Funding, Management
Education
Columbia University - School of International and Public Affairs 1975 — 1977
MIA, Economics
Colgate University 1971 — 1975
BA, Political Science
Unum January 2014 - Present
Direct Capital Corporation August 2012 - December 2013
TD Bank September 2007 - August 2012
Loan to Learn June 2007 - September 2007
Clout Financial Services March 2005 - June 2007
Finance Authority of Maine March 2004 - March 2005
Key Bank August 1997 - March 2004
Emerson Consulting, LLC February 2001 - July 2001
PrimeStreet July 2000 - February 2001
Homeruns.com November 1995 - April 1997
Skills
Predictive Analytics, Predictive Modeling, Data Visualization, Data Mining, Analytics, Data Analysis, Financial Analysis, Credit Scoring, Data Warehousing, Business Analysis, Financial Modeling, Credit Risk, Risk Management, Credit, Portfolio Management, Financial Services, Financial Risk, Credit Cards, Finance, Relationship Management, CRM, Loans, Banking, SAS, Strategy, Loan Origination, Valuation, Forecasting, Analysis, Underwriting, Commercial Banking, Consumer Lending, Retail Banking, Commercial Lending, Basel II, Small Business Lending, Credit Analysis, Management, Home Equity, SAS E-Miner, MS Excel Pivot Tables, MySQL, T-SQL, Risk Models, Stress Testing, Tableau, Salesforce.com, Data Modeling
Education
Wesleyan University 1993 — 1995
Doctor of Philosophy (PhD) ABD
College of the Holy Cross 1989 — 1993
BA
Cheverus High School 1985 — 1989
KeyBank March 2013 - Present
KeyBank April 2012 - March 2013
First Place Bank April 2010 - March 2011
Huntington Bank 2005 - 2008
Sky Bank 2005 - 2008
Sky Financial Group 2005 - 2007
Federal Reserve Bank of Cleveland 2001 - 2004
Key Bank 1994 - 2000
Key Corp 1994 - 2000
Federal Reserve Bank of Cleveland 1981 - 1994
Skills
Leadership, Streamlining Operations, Management, Banking, Process Improvement, Business Analysis, Treasury Management, Call Centers, Project Management, Team Leadership, CRM, Business Process..., Mergers & Acquisitions, Strategy, Vendor Management, Financial Analysis, Financial Services, Commercial Banking, Program Management, Budgets, Risk Management, Portfolio Management, Coaching, Operations Management, Training, Change Management, Payments, Business Strategy, Electronic Payments, Cash Management
Education
Cleveland State University 1989 — 1991
EMBA, Business Management
Penn State University 1979 — 1981
BBA, Business and Computer Programming
Penn State University 1977 — 1979
AS, Computer Science
UBM plc ( PR Newswire ) 2011 - 2014
UBM plc ( PR Newswire ) 2007 - 2011
Key Bank 2001 - 2007
Key Bank 1999 - 2001
Key Bank 1995 - 1999
Education
Cleveland State University
Master of Business Administration (MBA)
Cleveland State University
Certificate, Computer and Information Technology
Miami University
Bachelor of Science (B.S.), Finance
Office Depot July 2013 - Present
Kaplan University December 2008 - July 2013
Regions Bank March 2007 - October 2008
AmTrust Bank 2006 - 2007
Key Bank 2005 - 2006
Skills
Onboarding, Employee Relations, Talent Acquisition, HR Policies, Performance Management, Organizational..., Human Resources, Talent Management, Recruiting, Policy, Applicant Tracking..., Management, Leadership, Training, New Hire Orientations, System Administration, Performance Improvement, HRIS, Temporary Placement, Interviews, Hiring, Employee Engagement, Conflict Resolution, Benefits Administration, Deferred Compensation, FMLA, College Recruiting, Payroll, Workforce Planning, Succession Planning, Personnel Management, Resume Writing, Career Development, Job Descriptions, Labor Relations, Job Fairs, Employee Benefits, Employee Handbooks, Performance Appraisal, HR Consulting, Employee Training, Internet Recruiting, Career Counseling, Screening, Compensation & Benefit, Benefits Negotiation, Technical Recruiting, PeopleSoft, Screening Resumes
Education
Kaplan University 2011 — 2013
Master of Science (MS), Psychology
Cleveland State University 1999 — 2004
BA, Management Labor Relations
Millennia Companies 2013 - Present
City of Parma January 2014 - Present
Hunger Network of Greater Cleveland 2003 - 2015
U-Store-It 2007 - 2010
Benesch Friedlander Coplan & Aronoff 2002 - 2007
Key Bank 1998 - 2000
Skills
Civil Litigation, Commercial Litigation, Legal Research, Litigation, Real Estate Transactions, Bankruptcy
Education
Cleveland State University - Cleveland-Marshall College of Law
J.D., Law
Mount Union College
B.A., Sociology and Political Science
The University of Akron
M.A.
Wickliffe High School
Huntington National Bank November 2010 - Present
Key Bank August 2009 - October 2010
National City Bank July 1998 - September 2009
Private Practice Attorney July 1992 - September 1998
Skills
Wealth Management, Estate Planning, Investments, Financial Planning, Retirement, Tax, Wealth, Retirement Planning, Banking, Asset Allocation, Estate Tax Planning, Finance, Financial Advisory, Financial Analysis, High Net Worth..., Mortgage Lending, Mutual Funds, Relationship Management, Retail Banking, Strategic Financial...
Education
Cleveland State University - Cleveland-Marshall College of Law 1989 — 1992
JD, Law
The Ohio State University 1984 — 1988
B.A., Psychology/Sociology
Homeport May 2015 - Present
Western Reserve Community Development Corporation February 2011 - May 2015
Cuyahoga Community College July 2010 - April 2011
Halcyon Design May 2009 - October 2009
Column Financial July 2007 - June 2008
FirstMerit Bank January 2005 - June 2007
The National Equity Fund July 2000 - August 2004
Key Bank June 1993 - June 2000
Skills
Proposal Writing, Customer Service, Problem Solving, Budgeting, Real Estate, Construction, Non-profits, Fundraising, Strategic Planning, Microsoft Office, Word, Asset, Asset Management, Financial Analysis, Excel, PowerPoint, Banking, Administration, Compliance, Budgets, Asset Managment, Marketing, Nonprofits, Microsoft Word, Public Relations, Staff Development, Leadership, Leadership Development, Grants, Public Speaking, Microsoft Excel, Program Management
Education
Cuyahoga Community College
Associate of Applied Business Degree, Interior Design
Cleveland State University
Masters Degree, Business Administration
Howard University
Bachelors Degree, Business Administration, Finance
Harvey High School
Huntington National Bank December 2009 - Present
Scholar Mortgage Company, LLC January 2008 - December 2009
Scholar Mortgage Comapny, LLC January 2008 - December 2009
Professional Lending Solutions September 2005 - December 2007
UNM Financial Company September 1999 - September 2005
Key Bank 1994 - 1999
Education
Cleveland State University 1985 — 1990
BBA, Finance
Lincoln West 1982 — 1985
Diploma, College Prep
Sterling Jewelers April 2013 - Present
Sterling Jewelers September 2011 - Present
Kaiser Foundation Health Plan November 2008 - September 2011
CRA June 2000 - September 2005
Key Bank November 1995 - May 2000
Society Bank July 1991 - October 1995
Skills
Market Pricing, Competitive Analysis, Deferred Compensation, Salary, Executive Pay, Incentive Programs, HRIS, Employee Benefits, Benefits Administration, Performance Management, PeopleSoft, Talent Management, Employee Relations, Talent Acquisition, Job Analysis, Succession Planning, Leadership
Education
Cleveland State University 1981 — 1985
Bachelors, Economics
North Shore Gastroenterology & Endoscopy Centers April 2013 - Present
Dollar Bank January 2011 - September 2012
Industrial Video Corporation May 1995 - February 2010
Key Bank June 1994 - May 1995
CREDCO February 1994 - June 1994
National City Bank January 1990 - February 1994
Skills
Financial Analysis, Budgets, New Business Development, Banking, Strategic Planning, Credit, Sales, Finance, Loans, Contract Negotiation, Recruiting, Project Management, Customer Service, Cash Management, Management, Business Development, Leadership, Mergers & Acquisitions, Business Planning, Accounting, Training, CRM, Operations Management, Negotiation, Outlook, Process Improvement, Account Management, Managerial Finance, Human Resources, Team Building, Portfolio Management, Program Management, Analysis, Risk Management, Forecasting, Commercial Banking, Selling
Education
Cleveland State University 1986 — 1989
B.B.A., Bachelors, Business Administration
Dollar Bank April 1997 - Present
Key Bank February 1994 - March 1997
Society Bank July 1992 - February 1994
Ameritrust Bank July 1987 - July 1992
Skills
Marketing Strategy, Marketing, Marketing Communications, Advertising, Strategic Planning, New Business Development, Public Relations, Brand Awareness, Brand Management, Sponsorship, B2B Marketing, B2C marketing, Media Relations, Direct Marketing, Event Planning, Trade Shows, Internal Communications, Corporate Branding, Online Marketing, Entrepreneurship, Market Research, Email Marketing, Social Media Marketing, B2B, Online Advertising, Integrated Marketing, Digital Media, Brand Development, Strategic Partnerships, Strategy, Social Media, Social Networking, Marketing Research
Education
John Carroll University 1984 — 1987
Bachelor of Science in Business Administration, Finance
Cleveland State University
MBA, Finance
Glenmede Trust Company April 2003 - Present
Key Bank 1997 - March 2003
Bank One 1992 - 1997
American Express Financial Advisors October 1983 - July 1992
Skills
Strategic Financial..., Investments, Estate Planning, Wealth Management, Strategic Planning, Wealth, Real Estate, Finance, Portfolio Management, Trusts, High Net Worth..., Wealth Management..., Financial Advisory, Asset Management, CRM, Business Development, Management, Asset Allocation, Tax, Investment Advisory, Alternative Investments, Investment Management, Investment Strategies, Hedge Funds, Retirement Planning, Securities, Mutual Funds
Education
College for Financial Planning
CFP, Certified Financial Planner
Indiana Wesleyan University
BSM, Business Management
Nutrition Life Strategies May 2015 - Present
Hawthorn University August 2013 - May 2015
Bright Trading, LLC December 2008 - March 2010
SunGard Data Systems, Inc. May 2005 - July 2006
Countrywide August 2003 - May 2005
Countrywide Bank 2003 - 2005
Sanchez Computer Associates March 2000 - September 2001
Fiserv January 1995 - August 1999
Fifth Third Securities May 1993 - December 1994
Key Bank December 1987 - May 1993
Skills
Management, Contract Negotiation, Leadership, Investments, Business Strategy, Financial Services, Series 7, Account Management, Business Planning, Sales, Start-ups, Entrepreneurship, Sales Management, New Business Development, Strategic Planning, Public Speaking
Education
Hawthorn University 2013 — 2015
Certified Nutrition Counselor, Holistic Nutrition
National Association of Securities Dealers 1980 — 1986
Securities
College of Lake County 1975 — 1976
Computer Science
Vorys, Sater, Seymour and Pease LLP September 2014 - Present
American Bar Association August 2013 - Present
RePlay For Kids March 2013 - Present
Benesch Law August 2011 - August 2014
IBM November 2010 - July 2011
Edward Gecovich LLC June 2010 - November 2010
Tucker Ellis & West LLP October 2007 - April 2010
Mcdonald Hopkins LLC January 2007 - August 2007
Pearne & Gordon October 2005 - December 2006
Key Bank April 2004 - May 2005
Skills
Intellectual Property, Patent preparation, Patent Litigation, Patents, Patent Prosecution, Software Licensing, Patent Strategy, Patent Portfolio..., Licensing Agreements, Computer Law, Software Patents, Business Methods, Patentability, IT law, Technology Contracts, Licensing, Commercial Litigation, Invention, Due Diligence, Legal Writing, Litigation, Legal Research, Entrepreneurship, Start-ups, Privacy Law, Negotiation, Corporate Law, Prosecution, Copyright Law, Trademarks, Cloud Computing, Telecommunications, Corporate Governance, Joint Ventures, Litigation Support
Education
Cleveland State University - Cleveland-Marshall College of Law 2005 — 2008
University of Kansas - Graduate School of Business 2001 — 2004
MBA
The Ohio State University 1995 — 2000
BSECE, Computer Engineering
Beachwood 1990 — 1995
KeyBank 2013 - Present
Key Bank 2008 - 2013
Skills
Commercial Lending, Commercial Banking, Small Business Lending, Loans, Credit Analysis, Credit, Banking, Consumer Lending, Portfolio Management, Mortgage Lending, Credit Risk, Loan Origination, Underwriting, Risk Management, Commercial Mortgages
Education
University of Pennsylvania - The Wharton School 1986 — 1988
Master of Business Administration (MBA)
Colgate University 1977 — 1981
Bachelor of Arts (BA)
Tech Startup February 2015 - Present
Markit December 2013 - February 2015
Markit January 2011 - January 2014
Key Bank February 2010 - January 2011
Key Bank June 2009 - February 2010
Colorado State University January 2009 - June 2009
Lee's Cyclery August 2006 - May 2009
Felker Properties 2000 - 2005
Skills
Analysis, Management, Investments, Financial Analysis, Sales, Microsoft Excel, Time Management
Education
Colorado State University
BS, Business Administration- Corporate Finance, Minor in Economics -24 credit
Colorado State University
BS Finance, Minor Economics, Finance, General
Sedgwick May 2009 - Present
key bank June 2006 - April 2009
Cambridge Integrated Services, Solon, OH June 1999 - April 2006
Progressive Insurance 1999 - 2000
Computer Horizon 1998 - 1999
American Greetings 1989 - 1997
Skills
Microsoft SQL Server, ETL, SSIS, SDLC, Visio, T-SQL, SQL, Business Analysis, Requirements Gathering, Agile Methodologies, Business Intelligence, Requirements Analysis, Database Design
Education
Cleveland State University 1983 — 1986
B.S., Computer and Information Science
Cleveland State University 1983 — 1986
Computer Science
EMC June 2015 - Present
EMC June 2015 - Present
Cleveland Clinic May 2011 - May 2015
PartsSource, Inc September 2007 - June 2011
Progressive Insurance July 2005 - August 2007
Key Bank May 2004 - July 2005
Intellinex, LLC February 2000 - November 2003
CCP / Tranzonic October 1998 - October 1999
Medical Mutual of Ohio May 1996 - August 1998
Skills
Program Management, Healthcare, Budgeting, Requirements Analysis, Vendor, Analysis, Contract Negotiation, Planning, Testing, Vendor Relations, Vendor Management, Team Building, Strategic Planning, Leadership, Budgets, Project Management, Project Planning, Cross-functional Team..., Process Improvement, Account Management, Customer Service, Medical Devices, Business Analysis, Software Documentation, Change Management
Education
Cleveland State University 1998 — 2000
Bachelors of Business Administration, Information Systems
Perkins High School
U.S. Bank (Elavon) October 2015 - Present
PNC October 2012 - November 2013
KeyBank February 2012 - October 2012
KeyBank May 2011 - February 2012
Key Bank March 2006 - May 2011
Skills
Banking, Fraud, Auditing, AML, KYC, Financial Crimes..., OFAC, CIP, Terrorist Financing, Training, Drug Trafficking, Human Trafficking, Cigarette Smuggling, Analysis, Financial Services, Compliance Management, Human Resources, Interviews, Program Management, Bitcoin, Management, Risk Management, Financial Risk, Internal Audit, Credit, Process Improvement, Due Diligence, Leadership, Finance, Retail Banking, CRM, Coaching, Financial Analysis, Succession Planning, Operational Risk..., Policy, Loans, Mergers & Acquisitions, Money Service Business..., USA PATRIOT Act
Education
Cleveland State University 2003 — 2006
Master of Arts (M.A.), Labor Relations and Human Resources
The University of Akron 1993 — 1997
Bachelor of Arts (B.A.), Communicative Disorders
Parma Sr
Maine Technology Institute January 2015 - Present
Key Bank June 2005 - Present
Maine & Company 2005 - Present
North Atlantic Capital January 1998 - Present
Skills
Commercial Lending, Investments, Banking, Due Diligence, Financial Analysis, Portfolio Management, Corporate Finance, Start-ups, Commercial Banking, Private Equity, Mergers & Acquisitions, Financial Modeling, Finance, Venture Capital, Valuation
Education
Colby College 1979 — 1983
BA
Belmont Hill School 1974 — 1979
Cleveland State University January 2000 - Present
Key Bank January 1998 - January 2000
New Media January 1997 - January 1998
Ameritech January 1994 - January 1997
CIBER, Inc. June 1992 - January 1994
Alltel 1991 - 1992
Skills
Change Management, Strategic Planning, Solution Design, PeopleSoft, Disaster Recovery, ERP, Project Management, Integration, Business Process, Visio, Training, Solution Architecture, Team Building, System Administration, CRM, Budgets, SDLC, SQL, Telecommunications, Databases, Negotiation, Enterprise Software, Strategy, Management, Oracle, Policy, HRIS, Leadership, Business Process..., SharePoint, Business Analysis, Vendor Management, Analysis, Business Intelligence
Education
Cleveland State University
BS in Computer and Information Science, CIS
Cleveland State University
Master of Management and Labor Relations, MLR
Leprino Foods February 2015 - Present
Leprino Foods January 2014 - January 2015
Leprino Foods October 2012 - January 2014
KeyBank June 2011 - October 2012
Key Bank June 2010 - July 2011
Northwestern Mutual Financial Network January 2010 - May 2010
Finance Club January 2009 - May 2010
Robinson Nevada Mining Company June 2009 - August 2009
Frehner Construction Company June 2007 - August 2008
Eastern Nevada Landscape Coalition June 2006 - August 2006
Skills
Customer Engagement, Bilingual-Spanish, Attention To Detail, Customer Service, Account Maintenance, Banking, Retail, Inventory Management, Management, PowerPoint, Marketing, Sales Management, Sales, Time Management, Networking, Spanish-speaking, Leadership, Financial Analysis, Training, Microsoft Office
Education
Colorado State University 2006 — 2010
Bachelors of Science, Finance, Spanish
Colorado State University 2006 — 2010
2010 Bachelor of Science, Business Administration; Finance/Financial Planning; International Business
Dollar Bank, FSB September 2014 - Present
Liberty Bank N.A. January 2004 - September 2014
The Provident Bank 1992 - 2004
Key Bank 1989 - 1992
PricewaterhouseCoopers 1984 - 1989
Skills
Commercial Lending, Middle Market, Commercial Mortgages, Construction Loans, Due Diligence, Accounting, Asset Based Lending, SBA and Economic..., Acquisitions, Capital, Cash Flow Lending, Commercial Banking, Commercial Real Estate, Credit, Divestitures, Financial Services, Financial Structuring, Mergers, Refinance, Small Business Lending, Strategic Financial..., Treasury Services, Cash Flow, Loans, Real Estate Financing, Financial Planning, Mergers
Education
Cleveland State University 1979 — 1984
BBA, Accounting
Weatherhead School of Management at Case Western Reserve University
Banking and Marketing
UBS Financial Services Inc July 2010 - Present
Key Bank May 1994 - July 2010
Education
Thomas College 1990 — 1994
B.S., Marketing Management with minor in International Studies
College for Financial Planning
TIAA-CREF August 2011 - May 2015
Stratos Wealth Partners May 2009 - July 2011
UBS Wealth Management November 2004 - April 2009
Merrill Lynch March 2001 - November 2004
Key Bank June 1996 - February 2001
US Bank (Star Bank) 1993 - 1996
US Bank (Star Bank) 1990 - 1993
Key Bank (Society National Bank) 1985 - 1990
Skills
New Business Development, Portfolio Management, Private Banking, Trust Services, Investment Management, Leadership, Sales Management, Finance, Investments, Retirement Planning, Series 7, Wealth, Wealth Management
Education
Northwestern University 1994 — 1998
National Graduate Trust School I & II
John Carroll University 1987 — 1991
MBA, Finance, Marketing
Cleveland State University 1980 — 1986
Bachelor in Business Administration, Finance, Marketing
KeyBank April 2014 - Present
Key Bank January 2011 - April 2014
KeyBank December 2008 - December 2010
KeyBank March 2006 - December 2008
Bank of America April 2005 - March 2006
MBNA America June 2003 - March 2005
Skills
Sales Management, Financial Analysis, Organizational..., Human Capital, Direct Sales, Loan Origination, Commercial Lending, Branch Administration, Branch Management, Multi-channel Retail, Retail Sales, Multiple Sites, Telemarketing, Credit Cards, Lines Of Credit, Change Management, Credit Scoring, Managerial Finance, Personal Finance, Community Development, Strategic Hiring, New Business Development, Retail Banking, Small Business Lending, Credit Analysis, Cash Management, Home Equity Loans, Credit Risk, Relationship Management, Underwriting, Leadership, Loans, Commercial Banking, Consumer Lending, Sales, Banking, Commercial Mortgages, SBA, Treasury Management, Merchant Services
Education
Norwich University 2009 — 2011
MBA, Finance
Colby College 1999 — 2003
Bachelor of Arts, History
Sherwin-Williams Paints October 2013 - Present
KeyBank December 2011 - October 2013
keybank August 2005 - December 2011
Key Bank 2005 - December 2011
Keycorp 2005 - 2011
Plain Dealer Publishing Co. 1999 - 2005
The Plain Dealer 1999 - 2005
Skills
Linux, Perl, Apache, MySQL, Unix, PHP, RedHat, RHEL, LDAP, Red Hat Linux, PostgreSQL, Bash, LAMP, Exalogic, System Administration, WebLogic
Education
Cleveland State University 1996 — 1999
Bachelors, CIS and Mathmatics
The Ohio State University 1995 — 1996
CIS
Key Bank July 2007 - Present
Key Bank April 2006 - July 2007
Education
Cleveland State University 2002 — 2006
Plotical Science, International Relations
Key Bank October 2005 - Present
Robert Half Management Resources January 2005 - October 2005
Charter One Bank January 1983 - January 2001
Cardinal Federal Savings Bank 1976 - 1983
Skills
Risk Management, AML, Financial Risk, Banking, Risk Assessment, Internal Audit, Due Diligence, Auditing, Retail Banking, OFAC, Process Improvement, Mergers & Acquisitions, Bank Secrecy Act, KYC, Financial Analysis, Business Process..., Credit, Commercial Banking, Fraud, Enterprise Risk..., Operational Risk..., Operational Risk, Management, Legal Research, Lean Six Sigma
Education
Case Western Reserve University - Weatherhead School of Management
Cleveland State University
David N. Myers University
BSBA
Ernst & Young July 2013 - Present
KeyCorp; Enterprise Healthcare January 2013 - June 2013
KeyCorp October 2008 - January 2013
Key Bank 2004 - November 2008
Cleveland State University; Study Abroad Program May 2006 - May 2007
Skills
Marketing, Event Management, Event Planning, Integrated Marketing, Marketing Communications, Direct Marketing, Internal Communications, Email Marketing, Marketing Strategy, Analytics, Relationship Management, Database Marketing, International Marketing, International Business, International Project..., Creative Strategy, Creative Solutions, Event Production, Event Driven Programming, Conference Management, International..., Sponsorship Management, Strategic Consulting, Strategic Planning
Education
Cleveland State University 2006 — 2007
MBA, International Marketing
Kent State University 2000 — 2003
BA, Marketing
Key Bank February 2011 - August 2014
New York Community Bankcorp, Inc. December 2009 - March 2011
AmTrust Bank September 2005 - December 2009
Charter One Bank September 2003 - September 2005
Bank One May 1996 - September 2003
Skills
Leadership Development, Consulting, Project Planning, Workshop Development, Workshop Facilitation, Leadership, Curriculum Design, Project Management, Process Efficiency, Vendor Management, Evaluation, Internal Communications, Presentation Development, Team Leadership, Compliance Training, Teamwork, Banking, Retail Banking, Branch Management, Business Development, Coaching, Process Improvement, Loans, Mortgage Lending, Onboarding, Team Building, Customer Service, Performance Management, Training, Change Management, Talent Management, Sales, Program Management, Customer Satisfaction, Employee Benefits, Human Resources, Instructional Design, Organizational..., Staff Development, Time Management, Employee Engagement, Employee Relations, Employee Training
Education
Cleveland State University 2006 — 2007
MBA, Business Strategy
DDR Corp. March 2010 - Present
Developers Diversified Realty May 2000 - March 2010
Key Bank 1982 - 2000
Skills
Lotus Notes
Education
Cleveland State University 1978 — 1982
Key Bank
Skills
VSAM, Fileaid, SDLC, JCL, TSO, Endeavor, Mainframe
Education
Cleveland State University 1987 — 1992
KeyBank June 2015 - Present
KeyBank May 2011 - November 2013
KeyBank August 2010 - May 2011
KeyBank January 2005 - August 2010
KeyBank June 2002 - January 2004
KeyBank January 2001 - June 2002
KeyBank January 1999 - January 2001
KeyBank January 1997 - January 1999
Key Bank January 1995 - January 1997
KeyBank January 1993 - January 1995
Skills
Risk Management, Banking, Financial Analysis, Process Improvement, Finance, Leadership, Credit, Financial Risk, Management, Loans, Due Diligence, Training, Project Management, Forecasting, Internal Audit, Financial Services, Strategic Planning, Corporate Finance, Commercial Banking, Internal Controls
Education
REAP Real Estate Associate Program 2012 — 2012
Professional Certificate, Commercial Real Estate
ABA National Compliance School
Compliance
Cleveland State University
MA Courses, Economics
Cleveland State University
BA, Economics
Progressive Insurance 2009 - Present
Keybank 2005 - 2009
Key Bank 2001 - 2005
marchFirst 2000 - 2001
PriceWaterHouse Coopers 1998 - 2000
American Greetings 1997 - 1998
American Greetings 1993 - 1997
American Greetings 1990 - 1993
Skills
Program Management, PMO, PMP, Vendor Management, Certified Scrum Master..., Process Improvement
Education
Cleveland State University
Bachelor Business Science, Computer Science
PNC Financial Services March 2011 - Present
CGI Group Inc. June 2010 - March 2011
Key Bank April 2009 - June 2010
Diocese of Cleveland 1999 - 2010
Key Bank June 2007 - April 2009
Key Bank October 2006 - June 2007
Key Bank January 2005 - October 2006
THORN ENTERPRISES July 2003 - December 2004
Skills
Banking, Access, Credit, Process Engineering, Excel, Microsoft Excel, Credit Risk, Collections, Business Strategy, Business Analysis, Technology, Systems Analysis, Requirements Analysis, Requirements Gathering, Business Requirements, Training, Business Intelligence, CRM, Leadership, Management, Analysis, Process Improvement
Education
Cleveland State University 2006 — 2010
BBA, Business Administration
CLEVELAND STATE UNIVERSITY 2005 — 2010
B.S, Music Education
Avery Friedman & Associates March 2007 - Present
LexisNexis September 2000 - February 2005
Cuyahoga County September 1997 - April 2000
Key Bank September 1992 - September 1997
KeyBank 1992 - 1997
Skills
Employment Law, Media Relations, Legal Research, Contract Law, Employment Contracts, Contract Negotiation, Regulatory Compliance, Federal Courts, Court Appearances, Litigation, Civil Litigation, Commercial Litigation, Legal Writing, Customer Service
Education
Cleveland State University - Cleveland-Marshall College of Law 1993 — 1997
Juris Doctor (J.D.)
University of Dayton 1988 — 1992
BA, Pol. Science & Economics
Notre Dame Academy
Huntington National Bank March 2014 - Present
KeyBank August 2012 - March 2014
Key Bank February 2008 - August 2012
Key Bank September 2005 - February 2008
Bowne August 2004 - August 2005
Skills
Financial Analysis, Sales, Asset Based Lending, Commercial Lending, Banking, Credit, Underwriting, Due Diligence, Credit Analysis, Risk Management, Financial Modeling, Loans, Customer Service, Microsoft Excel, Analysis, Finance, Portfolio Management, Business Development, Financial Risk, Forecasting
Education
Cleveland State University 2006 — 2007
MBA, General
Ohio University 2000 — 2004
Bachelor of Business Administration (B.B.A.), Finance, General
Silver Fox Lawn Care February 2011 - Present
LandAmerica September 2005 - November 2007
Norlarco Credit Union 2001 - 2004
Key Bank March 1992 - July 1995
United Bank of Fort Collins July 1976 - September 1991
Education
Colorado State University 1974 — 1976
Fort Lewis College 1974 — 1975
KeyCorp November 2011 - Present
Key Bank April 2005 - November 2011
KeyCorp September 2000 - April 2005
KeyCorp June 1999 - September 2000
Huntington National Bank 1997 - 1999
Skills
Commercial Banking, Commercial Lending, Loans, Credit Analysis, Credit, Retail Banking, Banking, Treasury Management, Mortgage Lending, Credit Risk, Private Banking, Underwriting, Relationship Management, Leadership, Cross Selling
Education
Cleveland State University
Anthropology
Ohio Department of Jobs & Family Services August 2009 - Present
KeyBank March 1998 - December 2008
Key Bank 2002 - 2005
KeyBank 1998 - 2002
Skills
Negotiation, Recruiting, Sourcing, Screening, Interviews, Personnel Management, Human Resources, New Hire Orientations, Leadership, Training, Hiring, Time Management
Education
Cleveland State University 1985 — 1989
Business Administration
Xerox March 2008 - Present
Key Bank June 2006 - March 2008
Charter One Bank August 2005 - June 2006
Charter One Bank December 2001 - August 2005
Skills
Training, Process Improvement, Organization, Project Management, Learning Management..., Client Service Oriented, Administrative Support, Process Flow..., Event Planning, Microsoft Excel, Onboarding, System Administration, SharePoint, Lotus Notes
Education
Cleveland State University 2000 — 2005
BBA, Management and Labor Relations
Key Bank July 2008 - July 2009
Key Bank July 2006 - July 2008
Mc Donald Investments August 2004 - July 2006
Key Bank January 2003 - August 2004
Imperial Home Decor March 1999 - November 2000
Weyerhaeuser January 1996 - March 2000
Education
Cleveland State University 1991 — 1995
BA Business Administration, Accounting
ESC 2010 - Present
Annecy Consulting LLC July 2008 - November 2011
Progressive Insurance 1998 - 2004
Key Bank 1995 - 1998
KeyBank 1992 - 1998
Jastech 1989 - 1992
Centerior Energy 1986 - 1989
Education
John Carroll University 1992 — 1996
MBA
Cleveland State University 1981 — 1986
BS CIS
Precision Dialogue March 2001 - Present
Key Bank 1995 - 2001
National City Bank 1992 - 1995
Key Bank 1987 - 1992
Skills
Database Marketing, Direct Marketing, Segmentation, Customer Acquisition, Marketing, Strategy, Email Marketing, Integrated Marketing, Analytics, Digital Marketing, SEM, E-commerce, Web Analytics, Lead Generation, Online Marketing, CRM, Multi-channel Marketing, Direct Mail, PPC, Marketing Research, Interactive Marketing, Mobile Marketing
Education
Cleveland State University 1985 — 1987
MA-Psychology, Consumer and Industrial Research
Kent State University 1981 — 1984
BBA-Marketing, Consumer Research and Statistics
Key Bank programmercambridge2000 - 2008
moen 1997 - 2000
american greetings 1989 - 1998
Education
Cleveland State University 2003 — 2006
Cleveland Clinic April 2008 - Present
Key Bank February 1993 - January 2008
Federal Reserve Bank of Cleveland November 1988 - January 1993
Education
Cleveland State University
BS, Computer Information Science
KBM Facility Solutions October 2014 - Present
Suburban School Transportation September 2010 - October 2014
H & R Block November 2009 - September 2010
Key Bank May 2006 - July 2008
National City Bank October 2004 - May 2006
KeyCorp September 2002 - October 2004
New Channel Technologies February 2000 - June 2001
Cap Gemini Ernst & Young 1988 - 2000
Systemation 1988 - 2000
American Greetings 1973 - 1988
Education
Cleveland State University 1966 — 1969
BS, Finance
New York University 1965 — 1966
Business
J. P. Morgan Chase Bank NA September 2006 - Present
FirstMerit Bank September 2002 - July 2006
Key Bank January 1998 - September 2002
Skills
Series 7, Wealth Management, Retirement Planning, Strategic Financial..., Asset Allocation, Estate Planning, Investments, Mutual Funds, 401k, Portfolio Management, Asset Managment, Financial Analysis, High Net Worth..., Wealth, Insurance
Education
College for Financial Planning
CFP, Finance
Kent State University - Graduate School of Management 1994 — 1995
MBA, Finance
Ledyard Financial Advisors January 2012 - Present
Ledyard Financial Advisors March 2008 - January 2012
Northern Trust Boston November 2006 - January 2008
Northern Trust San Francisco November 2004 - October 2006
Northern Trust Seattle 1999 - 2004
Key Bank 1988 - 1999
Heritage Bank 1984 - 1988
Skills
Private Banking, Asset Managment, Investment Management, Wealth Management, Financial Advisory, Portfolio Management, Management, New Business Development, Asset Allocation, Business Development, Asset Management, Investments, Alternative Investments, Equities, Financial Modeling, Fixed Income, Banking, Investment Strategies
Education
College for Financial Planning 1983 — 1984
CFP
Husson University 1982 — 1983
MSB
University of Maine 1977 — 1981
BS, Business Administration
Ellsworth High School 1974 — 1977
HSD
Key Bank November 2008 - Present
Education
College of Charleston 1999 — 2004
Avantia, Inc 2001 - Present
Compuware 1996 - 2001
Adams & Reynolds 1994 - 1996
Key Bank 1992 - 1994
ATEK Information Services 1989 - 1992
Boykin Management Company 1987 - 1989
American Greetings 1983 - 1987
Skills
Finance, Process Improvement, Strategic Planning, Business Analysis, Budgets, Human Resources
Education
Cleveland State University 1978 — 1982
BBA, Accounting
Office of the Comptroller of the Currency June 2014 - Present
PNC Bank November 2013 - June 2014
PNC University / PNC Bank January 2012 - November 2013
German American National Congress 2011 - 2013
PNC Bank January 2010 - January 2012
Key Bank, NA February 2005 - December 2009
Key Bank September 2001 - February 2005
Key Bank July 1997 - September 2002
Federal Reserve Bank of Cleveland June 1986 - July 1997
Federal Home Loan Bank o Cincinnati 1986 - 1988
Skills
Meeting facilitation, learning plan..., Training measurement..., Needs Analysis, Credit, Organizational..., Training Delivery, Employee Training, Workshop Facilitation, Training, Financial Risk, Change Management, Risk Management, Program Management, Banking, Finance, Management, Strategy, Process Improvement, Loans, Analysis, Recruiting, Budgets, Strategic Planning, CRM, Leadership, Business Strategy
Education
Weatherhead School of Management at Case Western Reserve University 1999 — 2001
Master of Business Administration, Organization Development
Cleveland State University 1986 — 1988
Master Business Administration, Finance
Brecksville High School 1973 — 1976
High School Diploma, German Student of the Year - 1976
Raytheon October 2013 - Present
Raytheon January 2009 - October 2013
Sentinel Benefits January 2005 - October 2007
Fidelity Investments September 1999 - December 2004
Fidelity Investments September 1996 - September 1999
Key Bank July 1993 - August 1996
Walker Associates Inc. June 1989 - July 1993
Skills
Finance, Budgets
Education
Colby College 1986 — 1989
BA, Mathematics
Key Bank June 2010 - Present
Lorain National Bank July 2006 - June 2010
Charter One Bank May 2001 - July 2006
Skills
Commercial Lending, Commercial Banking, Loans, Credit, Banking, Small Business Lending, Leadership, Consumer Lending, Wealth Management, SBA, Credit Analysis, Sales, Financial Analysis, Treasury Management, Strategic Planning, Loan Origination, Mortgage Lending
Education
Cleveland State University 1989 — 1994
MBA, Finance
Wittenberg University 1983 — 1987
BA, Political Science/Economics
Magenic March 2013 - Present
Bennett Adelson November 2008 - March 2013
InfoCision Management Corporation February 2001 - November 2008
Key Bank February 2000 - February 2001
McDonald Investments August 1999 - February 2000
The Kissinger Company June 1998 - August 1999
Skills
.NET, TFS, Microsoft SQL Server, WCF, Web Services, Unit Testing, Visual Basic, Visual Studio, XML, HTML, Software Development, C#, ASP.NET, ASP, ASP.NET MVC, SQL, AJAX, JavaScript, SharePoint, Stored Procedures, T-SQL, jQuery
Education
Colorado State University 1996 — 1998
Mechanical Engineering
Perficient July 2015 - Present
CrossView Inc. September 2011 - July 2015
Rosetta July 2008 - September 2011
Key Bank June 2004 - July 2008
Skills
Websphere, WebSphere Application..., IBM Websphere Commerce, Apache, Tomcat, IBM HTTP Server, Enterprise Architecture, Ant, SQL, Perl, DB2, System Administration, WebSphere MQ, Shell Scripting, IIS, MySQL, AIX, Performance Tuning, Quickbuild, Jython, PHP, Lunix, Suse, CCNA, Tivoli Access Manager, LDAP, JavaScript, Unix, Web Services, Perl Automation, Solaris, Hyperic, Groundworks, Virtualization, IBM Websphere Commerce..., Eclipse, Groovy, Subversion, System Architecture, SOAP, Endeca, Software Deployment, Hybris, Linux, Unix Shell Scripting, Web Applications, Solution Architecture, Splunk, Oracle Database, WebSphere
Education
Cleveland State University 2005 — 2006
Master of Business Administration
John Carroll University 2000 — 2004
Business Information Systems
Cliffs Natural Resources August 2011 - March 2015
itSoftware 2005 - 2013
Key Bank June 2006 - July 2011
KeyBank 2005 - 2006
Skills
Requirements Gathering, SDLC, Business Analysis, Software Documentation, Process Improvement, SQL, Disaster Recovery, Systems Analysis, Software Development, Integration, Software Implementation, Agile Methodologies, Testing, COBOL, JCL, Mainframe, DB2
Education
Cleveland State University
KeyBank April 2010 - Present
Key Bank April 1998 - Present
Rockwell Automation August 1995 - April 1998
Dublin Technical Systems January 1989 - August 1994
Skills
Strategic Planning, Internet, Program Management, Operations Management
Education
Cleveland State University 1993 — 1996
Masters, Computer Science
The Ohio State University 1987 — 1992
Bachelors, Electrical Engineering
Brooklyn City Schools November 2010 - Present
Cuyahoga County Public Library October 2012 - Present
Brooklyn Board of Education 2006 - 2008
Key Bank 1992 - 2002
Skills
Student Counseling, Academic Tutoring, Customer Service, Microsoft Office, Internet, Microsoft Word, PowerPoint, Outlook, Social Media
Education
Cleveland State University 2008 — 2012
Master of Education (MEd), School Counseling, 4.0/4.0
Cleveland State University
Bachelor of Arts (BA), Psychology
Bedford City Schools August 1998 - Present
Key Bank November 1987 - July 1998
Education
Indiana Wesleyan University 2006 — 2007
M.Ed., Education
Cleveland State University 1996 — 1998
Teaching Certification, Education
Cleveland State University 1983 — 1990
B. A., Political Science
KPFF, L.L.C. November 2009 - Present
PricewaterhouseCoopers September 2005 - November 2009
Mills, Potoczak & Company 2000 - 2005
Key Bank 1988 - 2000
KeyCorp 1988 - 2000
Skills
Journal Entries, Internal Controls, Bookkeeping, Quickbooks, Audit, Internal Audit, General Ledger, Tax, Auditing, Financial Reporting, Accounting, SOX, Accounts Receivable, Reconciliation, Accounts Payable, Cash, Balance, Preparation, Payments, Compliance, Government, Excel, Funding, Non-profits, Analysis, Budgeting, Documentation, Cost, Loans, Credit, Variance Analysis, Financial Accounting, Account Reconciliation, Cash Flow, GAAP, Fixed Assets, Accruals, Cash Management, Reconciliations, Consolidation, Financial Analysis, Revenue Recognition, Cost Accounting, Income Tax, US GAAP, Financial Management, Financial Planning, External Audit, Expenses, Corporate Tax
Education
Cleveland State University 1981 — 1986
BBA, Accounting
Cleveland State University 1981 — 1986
BBA, Accounting
The Sherwin-Williams Company July 2013 - Present
Sherwin Williams October 2011 - July 2013
Sherwin Williams June 2010 - October 2011
Standard Parking April 2009 - May 2010
Key Bank September 2008 - November 2008
Skills
Six Sigma, Financial Analysis, Accounting, Financial Reporting, Forecasting, Invoicing, Auditing, Microsoft Excel, Budgets, Financial Accounting
Education
Cleveland State University 2009 — 2010
BA, Accounting
Xavier University 2004 — 2008
Bachelor, Finance
St. Ignatius 2000 — 2004
Blue Chip Financial LLC 2008 - Present
Key Bank 1997 - 2008
KeyCorp 1995 - 2008
Chrysler Financial 1982 - 1989
Skills
Consumer Lending, Loans, Financial Risk, Interviews, Relationship Management, Microsoft Office, Credit, Credit Analysis, Credit Risk
Education
College of DuPage 1979 — 1982
Associates, Business
Key Bank May 2006 - Present
China Securities Co., Ltd. January 2000 - August 2002
Skills
Valuation, Financial Modeling, Credit Risk, Risk Management, Financial Analysis, Portfolio Management, Financial Risk, SAS, Capital Markets, Credit, Market Risk, Derivatives
Education
Cleveland State University
Doctorate, Finance
Zhongshan university
Key Bank 2004 - 2006
Fleet Bank 1992 - 2004
Skills
CFA - Chartered...
Education
College of the Holy Cross
BA, Economics and Spanish
New York University - Leonard N. Stern School of Business
MBA, Finance
Hawthorn, PNC Family Wealth August 2011 - Present
Key Bank November 1999 - August 2011
National City Bank November 1997 - November 1999
McDonald & Company Investments October 1993 - November 1997
Skills
Wealth, High Net Worth..., Portfolios, Wealth Management, Asset Allocation, Portfolio Management, Asset Management, Equities, Alternative Investments, Investments, Options, Customer Relations
Education
Cleveland State University
B.A., Accounting
Key Bank 2005 - Present
Lachina Publishing Services 2003 - 2005
Skills
HTML, Software Development, Systems Analysis, MySQL, Java, Microsoft SQL Server, Visual Basic, Unix, Database Administration, Adobe Acrobat, C++, SQL, Network Administration, Web Applications, DB2, Visio, SDLC, VBScript, COBOL, Databases
Education
University of Iowa 2004 — 2006
MA, English
Cleveland State University 2001 — 2003
MCIS, Computer and Information Science
Key Bank September 1983 - Present
St Mark Lutheran Church & School 1997 - Present
Skills
Commercial loan..., Loans, Middle Market, Credit, Loan Servicing, Banking, Trading, Lines Of Credit, Small Business Lending, Treasury Management, Credit Analysis, Cash Management, Credit Risk, Portfolio Management, Series 7, Financial Analysis, Risk Management, Commercial Banking, Finance
Education
Dale Carnegie Leadership Course 2012 — 2012
Certificate of Achievement
Cleveland State University 1972 — 1974
Finance
Key Bank Branch ManagerKeyBankJune 2008 - Present
Skills
Banking, Retail Banking, Loans, Commercial Banking, Credit, Consumer Lending, Small Business Lending, Commercial Lending, Credit Analysis, Mortgage Lending, Cross Selling, Loan Origination, Lines Of Credit, Branch Banking, Credit Risk, Mortgage Banking, Relationship Management, Branch Management, Portfolio Management, Risk Management, Refinance, Underwriting
Education
Colorado State University
Bachelor of Arts (B.A.), Political Science
The Collection Auto Group December 2014 - Present
Envision RX Options June 2013 - November 2014
KeyBank May 2012 - May 2013
KeyBank August 2007 - April 2012
KeyBank August 2004 - August 2007
Key Bank February 2001 - May 2004
East Manufacturing April 1999 - December 2000
United States Air Force January 1995 - January 1998
Skills
WebSphere Application..., System Administration, DNS, Unix, Windows Server, BladeLogic, IIS, Business Intelligence, Troubleshooting, Active Directory, Software Distribution, Project Management, IT Project Lifecycle, Business Analysis, SQL, Oracle, Virtualization, Software Development..., ETL, VBScript, Network Engineering, Linux, Linux System..., Cognos, SSRS, SharePoint, Radia, System Monitoring, Shell Scripting, EMC Storage, Databases, SDLC
Education
Colorado State University 2012 — 2014
Bachelor of Science (BS), Information Technology, 3.66
Cuyahoga Community College 2003 — 2012
Associate of Arts (A.A.), Information Technology, 3.73
The University of Akron 2000 — 2001
Information Technology
St. Petersburg College 1993 — 1995
Accounting and Business/Management
PNC Financial Services Group November 2006 - Present
PNC Financial Services Group 2006 - Present
PNC November 2006 - May 2010
blockbuster 2001 - 2005
Enterprise Rent-A-Car 1999 - 2004
Key Bank 1997 - 1999
Skills
Credit, Branch Management, Banking, Profit, Relationship Management, Applicant Tracking..., Loans, Branch Banking, Program Management, Refinance, Management, Series 7, Consumer Lending, Small Business Lending, Commercial Banking, Leadership
Education
Cleveland State University 1994 — 1997
Communication, Business
KeyBank 1997 - Present
Key Bank 1997 - 2011
Maine National Bank/Bank of New England December 1986 - May 1991
Skills
Loans, Banking, New Business Development, Customer Relations, Sales Management, Strategic Planning, Credit, Private Banking, Customer Service, Investments
Education
Colby College
Bachelor of Arts (B.A.), Psychology
University of Southern Maine
In Transition April 2012 - Present
Key Bank January 2006 - April 2012
Key Bank June 1997 - December 2005
Key Bank June 1995 - June 1997
Skills
Pricing, Financial Reporting, Banking, Finance, ALM, Portfolio Management, Financial Risk, Financial Analysis, Treasury, Relationship Management, Financial Modeling, Risk Management
Education
Cleveland State University 1980 — 1985
MBA, Finance
Marietta College
BS, Economics, German
Key Bank January 2009 - Present
AmTrust Bank January 1997 - January 2009
AmTrust Bank July 2002 - July 2004
AmTrust January 1997 - January 2002
Bank One January 1992 - January 1997
Ameritrust Bank January 1987 - January 1992
Education
Cleveland State University
BA, Finance-Business Administration
Lake Catholic High School, Mentor, OH
COUNTRY Financial ® July 2012 - Present
Adams Bank & Trust June 2010 - April 2012
Wachovia, A Wells Fargo Company July 2007 - May 2010
CitiFinancial November 2005 - July 2007
Key Bank November 2004 - November 2005
Northwestern Mutual September 2000 - November 2004
Skills
Retirement Planning, Fixed Annuities, Retirement, Commercial Insurance, Property & Casualty..., Life Insurance, Disability Insurance, Umbrella Insurance, Health Insurance, Term Life Insurance, Long Term Care Insurance, Business Development, Estate Planning, Finance, Financial Services, Insurance, Investments, Long-term Care, Risk Management, Property, Strategic Financial..., Small Business, Securities, Portfolio Management, Financial Planning
Education
Colorado State University 1997 — 2001
Speech Communications
Huntington National Bank May 2009 - Present
Charles Schwab September 2008 - February 2009
UBS Financial Services April 2006 - June 2008
Key Bank October 2001 - April 2006
Key Bank June 1998 - October 2001
Key Bank April 1997 - June 1998
Skills
Retirement Planning, Series 7, Commercial Banking, Sales, Investments, Series 63, Portfolio Management, Credit, Loans, Relationship Management, Treasury Management, Banking
Education
Cleveland State University 1989 — 1994
Bachelors, Liberal Arts
NGIC March 2015 - Present
Western & Southern Financial Group December 2013 - February 2015
FirstMerit Bank August 2011 - January 2013
New York Life Insurance Company June 2009 - August 2011
Key Bank January 2000 - February 2009
Skills
Investments, Retirement, Financial Services, Leadership, Banking, Portfolio Management, Retail Banking, Employee Benefits, Finance, Financial Advisory, Strategic Planning, Financial Risk, Wealth, Insurance
Education
Cleveland State University
Bachelor of Arts, English
St. Joseph Academy, Cleveland Ohio
Fifth Third Bank August 2005 - Present
Key Bank February 1989 - July 2005
Education
College for Financial Planning 1983 — 1985
CFP, Financial Planning
University of West Florida - College of Business 1975 — 1978
MBA, Financial Management
United States Naval Academy 1962 — 1966
BS, Naval science
KeyBank May 2002 - Present
Girl Scouts of Western Ohio January 2013 - Present
University of Toledo Women In Philanthropy 2011 - Present
Military Family Life Counselor June 2006 - Present
Society of Financial Service Professionals January 2014 - Present
Toledo Estate Planning Council January 2002 - Present
Key Bank January 2009 - December 2013
Financial Planning Association 2007 - 2009
Skills
Wealth Management, Retirement Planning, Estate Planning, Retirement, Strategic Financial..., Asset Allocation, Financial Advisory, Investment Advisory, Strategy, Finance, Portfolio Management, Wealth Management..., Asset Management, Investment Management, Investments, Wealth, Investment Strategies, Series 7, High Net Worth..., Private Banking, Financial Risk, Mutual Funds, Financial Planning
Education
University of Toledo
Business, Management, Marketing, and Related Support Services
Spring Arbor University
Bachelor's degree, Business Administration and Management, General
College for Financial Planning
Financial Planning and Services
NewYork Community BankCorp July 2009 - Present
Key Bank June 1998 - June 2009
BP September 1997 - June 1998
Sherwin Williams May 1997 - August 1997
Education
Cleveland State University 1995 — 1996
MS, Computer Science
KeyBank National Association January 2011 - Present
Key Bank July 1974 - Present
Skills
High Net Worth..., Tax, Tax Accounting, Wealth Management, Trust Services, Microsoft Excel, Mutual Funds, Strategic Financial..., Wealth Management..., Financial Analysis, Asset Management, Banking, Estate Planning, Portfolio Management, Securities, Trust Management, Credit, Financial Services, Investments, Retirement Planning
Education
Cleveland State University 1975 — 1979
Accounting and Business/Management
John Carroll University 1973 — 1974
Accounting and Business/Management
Cuyahoga Community College 1971 — 1972
Asociate, Business Administration and Management, General
Chanel High School 1966 — 1970
Diploma
The Cleveland Clinic August 2010 - Present
Lockheed Martin (DFAS) November 2009 - April 2010
Moskal Gross Orchosky 2008 - 2008
Key Bank 2008 - 2008
Key Bank 2007 - 2008
McDonald Investments 2005 - 2007
McDonald Investments 1999 - 2005
Leeper & DeRose 1997 - 1999
First National Supermarkets 1995 - 1997
First National Supermarkets 1988 - 1995
Skills
Customer Service, Hospitals
Education
University of Toledo 1990 — 1991
None, Pharmacy
Cleveland State University
Key Bank November 1999 - Present
Education
Cleveland State University
BA, Accounting
Key Bank February 2010 - Present
AmTrust Bank June 2009 - May 2010
AmTrust Bank February 2008 - June 2009
AmTrust Bank May 2005 - February 2008
AmTrust Bank March 1994 - May 2003
Education
Cleveland State University
University of Phoenix
Wells Fargo RETECHS September 2009 - Present
AEGON 2006 - 2009
KeyBank 1998 - 2006
Key Bank 1996 - 1998
Johnson & Sherman 1994 - 1996
Society Bank 1992 - 1994
Charles M. Ritley Associates 1987 - 1992
Adler Galvin Rogers/Grubb & Ellis 1985 - 1987
Skills
Analysis, Appraisals, Asset Management, Commercial Real Estate, Due Diligence, Financial Analysis, Market Analysis, Valuation, Investment Properties, Leases, Real Estate, Real Estate Economics, Portfolio Management
Education
Cleveland State University 1983 — 1985
MSUS, Urban Studies
Miami University 1979 — 1983
BS, Public Administration
Software Corporation International 1997 - Present
Key Bank April 1983 - February 1997
Skills
JCL, COBOL, Visio, SDLC, WebSphere MQ, VSAM, Checks, Software Development, Testing, Unix, Requirements Analysis, Mainframe, CICS, DB2, z/OS, TSO, Item Processing, Fileaid, ISPF
Education
Colgate University 1973 — 1975
MAT, English Teaching
Key Bank June 1999 - Present
Salon 629 March 2002 - May 2012
Mary Kay, Inc. April 2009 - April 2011
General Motors May 1998 - September 1999
General Electric (GE) September 1998 - May 1999
Skills
Employee Training, Management, Human Resources, Team Building, Customer Service, Training, Employee Relations, Budgets, Cross-functional Team..., Coaching, Process Improvement, Program Management, Public Speaking, Strategic Planning, Leadership, Organizational...
Education
Cleveland State University 2001 — 2005
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Cleveland State University
Master's degree, Adult and Continuing Education Administration
Key Bank May 2006 - Present
Bank of America January 2001 - May 2006
Skills
AML, Analysis, Anti Money Laundering, Banking, Bank Secrecy Act, Certified Anti-Money..., CAMS, Credit, Credit Cards, FinCEN, Financial Risk, Fraud, Investigation, KYC, Management, OFAC, Operational Risk..., Regulations, Private Investigations, Retail Banking, Suspicious Activity..., USA PATRIOT Act
Education
Cleveland State University 1996 — 2004
BA, Business Management and Labor Relations
KeyBank December 2012 - Present
Key Bank April 2010 - December 2012
Key Bank August 2007 - July 2010
Key Bank March 2003 - August 2007
Key Bank March 1999 - March 2003
Skills
Portfolio Management, Wealth Management, Estate Planning, Fundraising, Asset Management, Wealth, Small Business, Strategy, Asset Managment, Banking, Finance, High Net Worth..., Investments, Retirement Planning, Strategic Financial..., Wealth Management..., Trust Services, Financial Services
Education
Cleveland State University - Cleveland-Marshall College of Law 1994 — 1998
JD, Law
John Carroll University 1990 — 1994
BA, History with Business Minor
FIS April 2004 - Present
US Bank July 1999 - April 2004
Key Bank January 1998 - October 1999
Skills
Management, Business Analysis, Process Improvement, SDLC, Visio, Software Development, Data Center, Vendor Management, Disaster Recovery, Requirements Analysis, Customer Support
Education
Cleveland State University 1985 — 1989
Bachelor's, Quantitative Analysis, Finance
Key Bank Business Banking RMKeyBank1993 - Present
Skills
Credit Analysis, Small Business Lending, Loans, Banking, Commercial Banking, Credit, Consumer Lending, Finance, Commercial Lending, Loan Origination, Mortgage Lending, SBA, Asset Based Lending, Lines Of Credit, Strategic Planning, Customer Service, Retail Banking, Team Building, Underwriting, Portfolio Management, Sales, Financial Analysis, Credit Risk
Education
The College of Saint Rose 1977 — 1982
Masters, Business Administration and Management, General
College of Mount Saint Vincent
Bachelor of Arts (BA), Economics
Key Bank July 2006 - Present
AIG- Wilmington Finance August 2005 - June 2006
Skills
Credit, Finance, Financial Advisory, Retirement, Relationship Management, Loans, Investments, Mortgage Banking, Refinance, Banking, Investment Banking, Portfolio Management, Commercial Lending, Project Planning, Risk Management, Small Business Lending, Consumer Lending, Financial Services, Commercial Banking, Financial Analysis, Retail Banking, Underwriting, Credit Analysis, Insurance, Small Business, Cross Selling, Lines Of Credit, Loan Origination, Mortgage Lending
Education
Colorado State University
Business Finance
Thommen Medical USA LLC 2011 - 2015
Accountemps 2011 - 2011
Key Bank 2005 - 2010
Key Bank 2002 - 2005
Key Bank 1998 - 2002
Jones, Day, Reavis & Pogue 1997 - 1998
OfficeMax 1996 - 1997
American Greetings 1992 - 1996
Skills
Forecasting, Financial Analysis, Sarbanes-Oxley Act, Internal Controls, Variance Analysis, Accounting, General Ledger, Account Reconciliation, Finance, Budgets, Access, Analysis, Financial Statements, IFRS, Accruals
Education
Cleveland State University 1989 — 1995
BBA, Accounting
EGC Enterprises September 2006 - March 2015
Key Bank January 2005 - January 2006
National City March 1998 - December 2004
Ernst & Young January 1989 - March 1998
Skills
Business Analysis, Process Improvement, Business Intelligence, IT Strategy, Management
Education
College of Our Lady of the Elms
BA, Mathematics
Vantage Financial Group, Inc. May 2012 - Present
Coldwater Creek December 2007 - December 2012
CVS Caremark Corporation July 2011 - February 2012
Key Bank July 2006 - September 2009
Antares Staffing March 2002 - June 2006
Electra Sound October 1993 - November 1998
Metropolitan Health Planning June 1974 - September 1979
Skills
Customer Service, Documentation, Data Entry, Writing, Outlook, Pharmacy Audit Analyst, Software Documentation
Education
Canon Financial Institute 2008 — 2008
Certificate for Canon I, Fiduciary l - Trusts
Sanford Brown Institute 1998 — 2000
Certificate in Cardiovascular Ultrasound, Cardiac Ultrasound
Sawyer Business College 1992 — 1993
Computer & Word Processing Degree, Data Processing
Cuyahoga Community College 1972 — 1973
Liberal Arts Courses
Cleveland State University 1970 — 1971
Liberal Arts
Bank of America August 2012 - December 2013
JPMorgan Chase June 2011 - August 2012
USBank August 2004 - March 2011
Key Bank August 1999 - March 2003
Skills
Business Process..., Maintaining Strong..., Team Building, Team Leadership, Team Management, Project Management, Organizational..., Customer Service, Customer Satisfaction, Customer Retention, Customer Insight, Training, Trust Management, Employee Benefits, Benefits Administration, Mortgage Lending, Mortgage Banking, Cross-functional Team..., Banking, Strategic Planning, Project Planning, mortgage origination, Microsoft Excel, Financial Modeling, Credit Analysis, Credit Risk, Financial Analysis, Portfolio Management, Process Improvement, Loans, Leadership, Management
Education
Indiana Wesleyan University 2007 — 2009
Master Degree, Management
Cleveland State University 1993 — 1998
Bachelor, Marketing/ Computer Science
Lextech Global Services August 2014 - Present
nextwave logistics February 2009 - June 2014
knakks January 2010 - February 2011
Talk3 Inc January 2010 - January 2011
Digital Ignite August 2009 - February 2010
Donlen Corporation December 2000 - February 2009
Mass Global Solutions February 2008 - January 2009
Advansoft Inc. /Classified Ventures Inc July 2000 - November 2000
Key Bank April 2000 - June 2000
PNW Software Tech March 2000 - April 2000
Skills
JavaScript, Tomcat, XML, Java, Eclipse, JBoss Application Server, Perl, Oracle, MySQL, Unix, Databases, Spring, Hibernate, Microsoft SQL Server, Splunk, IntelliJ IDEA, Maven, Ant, MongoDB, Apache Web Server, Shell Scripting, J2EE Application..., Apache, Software Development, Linux
Education
Cleveland State University 1995 — 1997
Master of sciences, computer and information sciences
Osmania University 1992 — 1996
Bachelor of Engineering, Computer Sciences
Gray House Pies llc May 2003 - Present
Cendant Mortgage (a.k.a. PHH Mortgage) January 2001 - May 2008
Key Bank January 1995 - August 2000
Skills
Baker, Sales, Coach/Teacher
Education
Cleveland State University 1999 — 2002
Master's of Education, Agency Counseling ('LPC')
Cleveland State University
Bachelor of Arts, Psychology
FirstMerit Bank December 2014 - Present
FirstMerit Bank October 2008 - Present
Key Bank February 2007 - October 2008
Key Bank June 2002 - February 2007
KPMG Audit September 1996 - June 2002
Skills
SEC filings, CPA, Financial Services, Accounting, GAAP, Financial Statements, Financial Reporting, Sarbanes-Oxley Act, Auditing, Internal Controls, Due Diligence, Consolidation, General Ledger, Financial Accounting, Corporate Finance, Sarbanes-Oxley, External Audit, Banking, Accruals, SEC Financial Reporting, Financial Audits, Finance, Account Reconciliation, Financial Analysis
Education
Cleveland State University 1994 — 1996
BBA, Accounting
EagleBank February 2011 - Present
BB&T January 2007 - January 2011
Key Bank October 2002 - December 2006
ZPR International 1998 - 2002
Skills
Commercial Lending, Small Business Lending, Loans, Commercial Banking, Underwriting, Middle Market, Portfolio Management, Financial Structuring, Refinance, Credit Analysis, Credit Risk, Asset Based Lending, Analysis, Credit, Consumer Lending, Cash Management, Mortgage Lending, Financial Analysis, Banking, Retail Banking, Finance, Treasury Management
Education
Cleveland State University - Cleveland-Marshall College of Law
JD, Law
John Carroll University
MBA, Business Mgt.
PNC Advisors August 2006 - October 2014
Wachovia, A Wells Fargo Company April 2006 - August 2006
National City Bank October 2000 - April 2006
Key Bank 1993 - 2000
Education
Weatherhead School of Management at Case Western Reserve University 1994 — 1997
MBA, Finance
Cleveland State University 1988 — 1992
BBA, Quatitative Business Analysis
KeyBank March 2014 - Present
KeyBank July 2011 - March 2014
Rebuilding Together Cleveland 2008 - December 2013
Lytkowski & Co. September 2010 - May 2011
RSM McGladrey Inc January 2008 - October 2010
Key Bank January 2007 - December 2007
Key Bank October 2005 - January 2007
Developers Diversified Realty January 2005 - October 2005
United Auto Group June 2003 - January 2005
Skills
Financial Analysis, Tax Preparation, Corporate Tax, Income Tax, Fixed Assets, Retail, Retail Sales, Microsoft Excel, Accounting, Forecasting, Finance
Education
Cleveland State University 2005 — 2006
MBA, Business Administration, Accounting
Cleveland State University 2003 — 2005
Bachelor of Science, Accounting
Cuyahoga Community College 2000 — 2003
Associate of Arts, Accounting
PNC Financial Services Group December 1996 - Present
National City Bank December 1996 - January 2009
Key Bank January 1993 - December 1996
Citibank Nevada, N.A. February 1987 - December 1992
Education
Cleveland State University 1979 — 1984
B.S., Computer Science and Mathematics
Gabriel Partners, LLC May 2015 - Present
Cliffs Natural Resources December 2013 - July 2014
Cliffs Natural Resources April 2012 - December 2013
Rosetta May 2011 - April 2012
Westfield Group March 2005 - May 2011
Key Bank November 2001 - March 2005
Titan Technology Partners September 2000 - November 2001
National City Bank August 1985 - September 2000
Skills
Disaster Recovery, Information Security, Information Security..., IT Strategy, Cisco Technologies, Security, PCI DSS, IT Management, Business Continuity, Integration, CISSP, Vulnerability Management, Unix, Enterprise Architecture, Incident Response, Linux, Vendor Management, Project Management, Risk Management, Information Technology, Network Security, IT Audit, SDLC, Computer Security, Security Management
Education
Cleveland State University
Bachelor, Computer Science
Key Bank
Skills
JCL, TSO, Mainframe, DB2, COBOL, SQL, VSAM, IBM Mainframe, z/OS, QMF, BMC DB2 z/OS tools
Education
Cleveland State University
Bachelor's degree, Computer and Information Sciences and Support Services
Key Bank Technology MasterKey Bank1981 - Present
Skills
Vendor Management, Project Management, Software Documentation, Business Analysis, Lotus Notes, Banking, Risk Management, SQL, CICS, Requirements Gathering, SDLC
Education
Cleveland State University 1975 — 1981
Bachelor of Applied Science (BASc), Computer Science, 3.5
Key Bank
Education
Baldwin Wallace College 1989 — 1991
Master of Business Administration (MBA)
Cleveland State University 1983 — 1987
Bachelor's degree, Computer and Information Sciences, General
Key Bank Senior Vice PresidentKeyBank2011 - Present
Education
Cleveland State University
Master of Business Administration (M.B.A.), Accounting
Cleveland State University
Bachelor of Business Administration (B.B.A.), Accounting
Key Bank February 2012 - Present
Univerity Hospital Case Medical Center August 2011 - February 2012
Progressive Insurance May 2004 - April 2011
Skills
Customer Service, Insurance, Call Center, Coaching, Data Entry, Customer Satisfaction, Lotus Notes, Outlook, Phone Skills, 10 Key, Time Management, Microsoft Excel, Microsoft Office, Customer Experience, Administrative..., File Management
Education
The University of Akron 2012 — 2013
Master's degree, Special Education and Teaching
Cleveland State University 2007 — 2008
Bachelor of Science (BS), Sociology
Cuyahoga Community College 2005 — 2007
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
Safeguard Properties December 2014 - Present
Safeguard Properties June 2009 - December 2014
National City Bank May 2008 - June 2009
Key Bank July 1998 - June 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Real Estate, Property Management, Process Improvement, Foreclosures, Investment Properties
Education
Cleveland State University 1993 — 1995
Business Adminstration/Accounting
University of Akron 1991 — 1992
Business Administration/Accounting