Experience
LoyaltyOne   April 2015 - Present
Precima, Inc.   January 2012 - April 2015
Bartonlini, Berlingieri, Barrafato, Fortino LLP   October 2010 - September 2011
Good Shepherd Centres   March 2009 - March 2010
Jell   April 2008 - December 2008

Skills
Data Analysis, Market Research, Analytics, Customer Insight, Microsoft Excel, Project Management, Analysis, Segmentation, Customer Service, Microsoft Office, Business Analysis, Competitive Analysis, Marketing Strategy, PowerPoint

Education
McMaster University   2011 — 2013
MBA Candidate

Queen's University   2003 — 2008
BAH, Classical History

Experience
TELUS  December 2013 - Present
TELUS  June 2010 - December 2013
TELUS  August 2008 - June 2010
OgilvyOne  2008 - 2008
Cossette  2006 - 2008
LoyaltyOne   2004 - 2006

Skills
Relationship Marketing, Database Marketing, Consumer Insights, Digital Marketing, Direct Marketing, Strategic Communications, Strategic Planning, Loyalty Programs, Budget Management, Advertising, Marketing, Management, Marketing Strategy, Strategy, Integrated Marketing, Social Media Marketing, Product Marketing, Customer Insight, Marketing Communications, Team Leadership, Project Management, Digital Strategy, Competitive Analysis, Cross-functional Team..., Telecommunications, Email Marketing

Education
Queen's University   1999 — 2003
B.Comm, Business

Experience
LoyaltyOne   April 2014 - Present
LoyaltyOne   August 2013 - March 2014
LoyaltyOne   May 2012 - July 2013
Research In Motion  November 2010 - May 2012
ADP  May 2009 - November 2010
ADP  January 2006 - May 2009
ADP  May 2004 - December 2005
Toronto Port Authority  January 1998 - May 2004
Entourage Technology Solutions  May 1997 - January 1998

Skills
Talent Management, Organizational..., Leadership Development, Employee Engagement, HR Consulting, Change Management, Leadership, Project Management, Succession Planning, Workforce Planning, Organizational..., Performance Management, HRIS, Deferred Compensation, Talent Acquisition, HR Policies, Employer Branding, Employee Relations, Onboarding, Organizational Design, Recruiting, Employee Benefits, ADP Payroll, Human Resources

Education
York University   1990 — 1995
BA

Humber College   1997 — 1999

Experience
LoyaltyOne   October 2015 - Present
Navantis  March 2014 - October 2015
Susan Murray International   September 2011 - March 2014
Buddhacom Inc.   February 2013 - May 2013
Isabelle Annalise: Wedding and Event Professionals   April 2011 - September 2011
Mosaic Sales Solutions  September 2010 - September 2011

Skills
Social Media Marketing, Advertising, Marketing Communications, Blogging, Brand Management, Marketing, Newsletters, Photoshop, QuickBooks, Email Marketing, Google Adwords, Google Analytics, Public Relations, Illustrator, Adobe Creative Suite, Content Marketing

Education
OCAD University
Certificate, Digital Media Skills

University of Toronto   2013 — 2013
Certificate, Public Relations and Digital Marketing

Ryerson University   2009 — 2013
Bachelor of Commerce (B.Com.), Marketing

Experience
The Home Depot Canada  November 2014 - Present
LoyaltyOne   January 2014 - November 2014
President's Choice Financial  February 2011 - January 2014
Manulife Financial  November 2008 - January 2011

Skills
Financial Modeling, Financial Analysis, Risk Management, Portfolio Management, Business Analysis, Analysis, Financial Risk, Insurance, Investments, Credit Risk, Data Mining, Underwriting, Statistics, Banking, Analytics, Predictive Modeling

Education
Queen's University   2015 — 2016
Master's degree, Management Analytics

University of Waterloo   2003 — 2008
Honours Mathematics, Mathematics

Experience
LoyaltyOne   September 2010 - 2012
BMO Financial Group  2007 - 2010
BMO Financial Group  2005 - 2007
The Courtney Group (Public Relations Agency)   2000 - 2002

Skills
Financial Services, Loyalty Marketing, Social Media, Marketing Communications, Brand Management, Public Relations, Corporate Communications, Strategy, B2B, Marketing Management, Digital Marketing, Loyalty Programs, Marketing, CRM, Crisis Communications, Media Relations, Strategic Communications, Business Development, Strategic Planning, Leadership, Market Planning, Management, Integrated Marketing, Direct Marketing, Publicity, Digital Strategy, Business Strategy, Internal Communications, Communications Planning

Education
McMaster University   1989 — 1993
Honours BA, Philosophy

Unionville Highschool

Experience
LoyaltyOne   August 2015 - Present
mobileLIVE   November 2014 - July 2015
Nightingale Informatix  February 2014 - October 2014
Autism In Mind Charity   May 2013 - October 2014
Hubub Inc.   November 2013 - January 2014
Junction Design   April 2013 - November 2013
Jam Van Inc.  July 2012 - July 2013

Skills
Illustrator, Graphic Design, Photoshop, Sketching, Illustration, Rhino, Drawing, Logo Design, Rendering, Industrial Design, Product Design, Web Design, Concept Design, Graphics, Motion Graphics, User Experience, Brand Development, User Experience Design, Interaction Design, Experience Design, User Interface Design, After Effects, Visual Communication, Typography, Design Thinking, Design Strategy, Concept Development

Education
Ontario College of Art and Design   2008 — 2012

Experience
Gerdau  September 2014 - Present
LoyaltyOne   September 2011 - July 2014
Intact -teksystems   2002 - 2014
TEKsystems  2002 - 2014
Accenture  April 2010 - August 2012
Trane  2011 - 2011

Skills
System Deployment, Business Analysis, Data Center, IT Management, IT Strategy, Microsoft SQL Server, Telecommunications, Troubleshooting, Windows 7, Windows XP, Servers, Technical Support, VPN, Hardware, Software Installation, Networking, Databases, Active Directory

Education
Loyalist College   2012 — 2012
ITIL Certification, A

Humber College   1992 — 2005
Tech Eng, Computer Eng Technologist Diploma

ICMT   2003 — 2004
MCSE, MCSE certification

ICMT   2001 — 2001
A+ Certification

Experience
PwC Canada  November 2014 - Present
LoyaltyOne   April 2013 - July 2014
LoyaltyOne   August 2012 - March 2013
LoyaltyOne / Airmiles Rewards Programme   June 2010 - July 2012
Ganz  September 2009 - May 2010
Injazat Data Systems  September 2006 - June 2009
Etisalat  April 2006 - August 2006
Emirates Computers Dubai   September 2004 - March 2006
Connect2web   September 2002 - August 2004
Halcyon Software   June 2001 - February 2002

Skills
Team Leadership, Vendor Management, Strategic Planning, Solution Architecture, PMP, Proje, Spring, Java Enterprise Edition, XML, SOA, Hibernate, UML, Struts, Oracle, Project Management, Subversion, Microsoft SQL Server, Web Services, Weblogic, Maven, People Development, Risk Management, Pentaho, Algorithm Design, Problem Solving, Agile Methodologies, Process Improvement, Project Planning, Change Management, Disaster Recovery, Software Development, Software Quality Control, Integration, Cross-functional Team, SDLC, Requirements Analysis, Software Project..., Business Intelligence, Scrum, Business Analysis, Spring Framework, Ant, JSP, Tomcat, Horse Care, Java, EJB, Servlets

Education
Iqra University   2002 — 2003
MCS, Computer Science

National University of Computer and Emerging Sciences   1997 — 2000
BCS, Computer Science

Gulistan Shah Abdul Latif   1984 — 1994
Matriculation, Science

Experience
LoyaltyOne   February 2015 - Present

Skills
Personas, Usability Testing, User-centered Design, Usability Design, Interaction Design, Experience Design, User Experience, Prototyping, Content Strategy, OmniGraffle, User Interface Design, Heuristic Evaluation, Wire Framing, Digital Strategy, Requirements Gathering, Storyboarding, User Journeys, User Scenarios, Web Design, E-commerce, Mobile Applications, Design Strategy, User Interface, Mobile, Mobile Design, Iterative Design, Mobile Internet, Information Architecture, Axure, Competitive Analysis, Digital Marketing, Persona, Mobile Devices, Content Management, Interactive Marketing, Interactive Advertising, Usability, Site Maps, User Research, User Experience Design, Card Sorting, Wireframes, Accessibility

Education
York University   1997 — 2001
Bachelor of Arts with Honours, Communications, Psychology

Humber College   2001 — 2002
Certificate, Multimedia Design

Experience
LoyaltyOne   August 2014 - Present
Kohl & Frisch Ltd   March 2014 - August 2014
University Health Network  May 2013 - December 2013
GE Healthcare  May 2011 - December 2012
Godrej Sara Lee Ltd.   November 2010 - April 2011
Godrej Sara Lee Ltd.   June 2010 - December 2010
Pfizer Pharmaceuticals  April 2009 - June 2009
Sanjay Hospital   April 2007 - June 2008
Maharaja Yeswantrao Hospital, Indore   April 2006 - April 2007

Skills
Marketing, Healthcare, Market Research, FMCG, Retail, Medical Devices, New Business Development, Business Strategy, Relationship Management, Financial Modeling, Financial Analysis, Quantitative Analytics, Corporate Finance, Business Analysis, Business Intelligence, Strategic Planning, Marketing Strategy, Strategy, Training, Investments, Management, Team Management, Analysis, Competitive Analysis, Leadership, Business Development, Key Account Management, Cross-functional Team..., Sales, Market Analysis, Market Planning, Product Management, Analytics, Business Planning, Product Marketing, Marketing Management, Product Launch, Product Development, Brand Management, CRM, Segmentation, Marketing Research, Sales Operations, Forecasting, Customer Insight, P&L Management, Pricing, Digital Marketing, Market Development, Pharmaceutical Industry

Education
York University - Schulich School of Business   2015 — 2016
Mini-Masters of analytics

SAS   2015 — 2015
SAS Enterprise Guide for Experienced SAS Programmers

SAS   2015 — 2015
SAS SQL essentials

Schulich School of Business   2013 — 2014
Master of Business Administration (M.B.A.), Marketing, strategy, Healthcare

Indian Institute of Management, Calcutta   2008 — 2010
P.G.D.M., Marketing, Strategy, Finance

Reims Management School   2009 — 2009
Master of Business Administration (MBA), Marketing

Mahatma Gandhi Memorial Medical College, Indore   2001 — 2007
Doctor of Medicine (M.D.), Medicine

Maheshwari Public School   1994 — 2001
AISSE, Biology, Physics, Chemistry

Experience
LoyaltyOne   May 2015 - August 2015
BlackBerry  May 2014 - August 2014
AIP Asset Management   May 2013 - August 2013

Skills
Teamwork, Leadership, Public Speaking, Business Strategy, Time Management, Entrepreneurship, Financial Analysis, Python, Research, Investments, Start-ups, Team Leadership

Education
Queen's University   2012 — 2016
Bachelor of Commerce (B.Com.)

Nanyang Technological University   2015 — 2015
Bachelor’s Degree, Business Administration and Management

Victoria Park Collegiate Institute   2008 — 2012

Experience
LoyaltyOne   April 2014 - Present
TELUS  November 2010 - April 2014
Sears Canada  November 2009 - November 2010
Wunderman  August 2008 - December 2009
FedEx  August 2005 - August 2008
TD Bank  September 2002 - August 2005
RBC Royal Bank  August 2000 - August 2002
TD Bank  June 1999 - August 2000
Navicom   April 1994 - June 1999

Skills
Market Analysis, Predictive Analytics, Marketing Strategy, Marketing Analytics, Direct Marketing, Market Research, Web Analytics, Competitive Intelligence, Strategy, Strategic Planning, Retail, Market Planning, Data Warehousing, Telecommunications, Banking, International Marketing, Revenue Forecasting, Database Marketing, Segmentation, Analytics, Customer Analysis, Predictive Modeling, Customer Insight

Education
Massachusetts Institute of Technology   2014 — 2014
Executive Development Program, Big Data

University of Southern California - Marshall School of Business   2012 — 2012
Executive Program - Advanced Management Program

University of Toronto - Rotman School of Management   2011 — 2011
Rotman Executive Program, Social Customer Relationship Management

University of California, Irvine   2009 — 2010
Certificate of Web Intelligence, Web Intelligence

York University - Schulich School of Business   2005 — 2005
Executive Education Program, Marketing Management & Strategic Management

York University   1993 — 1994
Master of Arts, Statistics

University of Toronto   1989 — 1993
Honours Bachelor of Science, Actuarial Science and Statistics

Experience
Guidepoint Global  2007 - Present
LoyaltyOne   2009 - 2011
Aeroplan  2006 - 2007
Aeroplan  2005 - 2006
Aeroplan  2002 - 2005
Air Canada (Destina.ca)   1999 - 2002

Skills
Analytics, Marketing Communications, Loyalty Marketing, Marketing Strategy, Market Planning, Product Development, Negotiation, Relationship Marketing, Loyalty Programs, Database Marketing, Mobile Marketing, Digital Strategy, Digital Marketing, Segmentation, Multi-channel Marketing, Email Marketing, Direct Marketing, Brand Loyalty, Customer Insight, Customer Experience, Management, Marketing, Integrated Marketing

Education
McGill University
Bachelor, Commerce

Experience
LoyaltyOne   July 2015 - Present
Chef's Plate   September 2014 - May 2015
LoyaltyOne   January 2013 - October 2013
vive magazine  December 2011 - April 2013
LoyaltyOne   September 2012 - January 2013
LoyaltyOne   May 2012 - August 2012
Edelman  October 2011 - April 2012
Canadian Public Relations Society, Inc.   September 2011 - April 2012
Strategic Objectives  September 2011 - September 2011

Skills
Media Relations, Public Relations, Event Planning, Event Management, Advertising, Strategic Thinking, Email Marketing, Editing, Promotions, Writing, Marketing..., Project Management, Social Media Marketing, Digital Media

Education
Humber College   2011 — 2012
Public Relations Certificate, Public Relations and Communication

Queen's University   2007 — 2011
Bachelor Arts Honours, Sociology

Experience
Precima, Inc.; Alliance Loyalty Services   July 2014 - Present
LoyaltyOne   November 2012 - June 2014
Analytics Resourcing Centre   September 2011 - November 2012
Gay Lea Foods  December 2009 - March 2011
Decathlon Internacional  December 2008 - November 2009
National Institute for Food and Drug Control   July 2005 - July 2007

Skills
Process Improvement, Quality Assurance, Continuous Improvement, Forecasting, SAS, Root Cause Analysis, Management, Analytics, Business Strategy, Statistics, CRM

Education
ISA Engineering school - Lille Catholic University   2007 — 2009
Master of Engineering and Management, Engineering

Nanjing Agricultural University   2001 — 2005
Bachelor, Biotechnology

Experience
Indigo  June 2015 - Present
LoyaltyOne   March 2014 - June 2015
ING DIRECT Canada  June 2013 - March 2014
University of Toronto  September 2011 - April 2013
Bank of Montreal  August 2010 - April 2013
Research In Motion  September 2009 - December 2009
St. Joseph's Health Care London   June 2009 - August 2009
CPP Investment Board  May 2008 - August 2008
Ontario Power Generation  January 2008 - April 2008
Morguard Investments Limited  May 2007 - September 2007

Education
University of Toronto   2011 — 2013
M.Sc, Statistics (part-time)

McMaster University   2005 — 2010
Honours Bachelor of Science, Statistics Co-op

St.Augustine SS

Experience
The World Bank  June 2015 - Present
CBC News  July 2014 - August 2014
United Nations Relief and Works Agency  May 2014 - July 2014
Bologna Institute for Policy Research   October 2013 - May 2014
LoyaltyOne   August 2011 - July 2013
Queen's Conference on Philanthropy   2008 - 2011
Unilever HPC  May 2010 - August 2010
Queen's Business Consulting  January 2010 - April 2010
Statistics Canada  May 2009 - August 2009
United Nations Association in Canada - Head Office   June 2008 - August 2008

Skills
Market Research, Marketing, Marketing Research, Marketing Strategy, International..., International Relations, Foreign Affairs, Marketing Communications, Business Strategy, Product Development, Venture Philanthropy, Financial Modeling, Journalism, Business Planning, New Business Development, Strategic Thinking, Social Enterprise, Presentation Design, Financial Analysis, Business Analytics, International Business..., International Business..., Alternative Education, News Writing, Arabic, Italian, French, Strategy

Education
The Johns Hopkins University - Paul H. Nitze School of Advanced International Studies (SAIS)   2013 — 2015
Master of Arts (Candidate), International Relations and International Economics

Queen's University   2007 — 2011
Bachelor of Commerce (B.Com.), Marketing & Consulting

Experience
LoyaltyOne   June 2015 - Present
LoyaltyOne   August 2012 - June 2015
LoyaltyOne   2009 - 2012
Cossette Communication-Marketing  2001 - 2009
Baker-Blais Marketing   1998 - 2001

Skills
Relationship Marketing, Loyalty Marketing, Loyalty Programs, Interactive Marketing, Integrated Marketing, Direct Marketing, Digital Strategy, Retail Marketing, Database Marketing, Digital Marketing, Mobile Marketing, Media Planning, Customer Acquisition, Direct Mail, Email Marketing

Education
McGill University   1994 — 1997
Bach, commerce

St. Thomas High School   1987 — 1991

Experience
LoyaltyOne   May 2010 - August 2013
Real security   2003 - May 2010
CIBC  2001 - 2003
Mackenzie Financial  1998 - 2001
Ernst & Young  1996 - 1998
EY  1994 - 1996
EY  1990 - 1993
Deloitte & Touche  1979 - 1990

Skills
Enterprise Risk..., Information Security, IT Strategy, Project Management, Information Technology, Governance, Computer Security, Strategy, IT Management, Disaster Recovery, Security, Enterprise Software, Process Improvement, Information Security..., Enterprise Architecture, IT Audit, Risk Management, Financial Risk, Sarbanes-Oxley, PKI, Business Transformation, IT Transformation, Sarbanes-Oxley Act

Education
Institute of Chartered Accountants of Ontario
CA

McMaster University
MBA

The University of Western Ontario
B Ed

University of Waterloo
B Math

Experience
Western University  September 2015 - Present
Western University  September 2014 - Present
Davies Ward Phillips & Vineberg LLP  May 2015 - August 2015
LoyaltyOne   May 2014 - August 2014
LoyaltyOne   May 2012 - August 2013
LoyaltyOne   July 2011 - May 2012
LoyaltyOne   June 2010 - June 2011
LoyaltyOne   May 2009 - August 2009

Skills
MicroStrategy, Financial Modeling, Business Modeling, Business Analysis, Financial Analysis, Crystal Ball, Hyperion Planning, Microstrategy, Loyalty Marketing, Forecasting, Presentations, Strategic Leadership, Business Case, Business Development, Project Management, Data Analysis

Education
The University of Western Ontario   2013 — 2016
Doctor of Law (JD), Law

CMA   2010 — 2012
CMA, Accounting

The University of Western Ontario - Richard Ivey School of Business   2006 — 2010
HBA, Business Administration and Management, General

Experience
LoyaltyOne   January 2015 - Present
LoyaltyOne   October 2012 - January 2015
NexJ Systems  February 2012 - October 2012
NexJ Systems  April 2009 - February 2012
Nortel  March 2008 - April 2009
Miller Thomson  2006 - 2007
Arius3D Inc.   November 2000 - November 2002
myspins.com   September 1999 - October 2000

Skills
Digital Marketing, Social Media Marketing, Social Media, Strategy, Product Management, Lead Generation, CRM, SEO, Integrated Marketing, Strategic Planning, Content Marketing, Entrepreneurship, Social Networking, Web Analytics, Start-ups, Management, Email Marketing, Direct Marketing, Marketing, Business Strategy, Social CRM, Digital Strategy, Advertising, Sales, Leadership, Mobile Devices, Mobile Applications, Loyalty Marketing, Product Development, Product Ownership, Analytics, Marketing Strategy, Agile Methodologies, Cross-functional Team...

Education
University of Toronto - Rotman School of Management   2010 — 2010
Executive Program, Social CRM: Managing Customer Engagement Using Social Media and CRM

University of Toronto   2002 — 2006
JD/MBA, Law and Master of Business Combined Degree

The University of Western Ontario - Huron University College   1997 — 2000
B.A., Economics

FHCI   1994 — 1997
High School

Experience
LoyaltyOne   February 2015 - Present
Mobilicity  May 2012 - February 2015
Mobilicity  March 2012 - May 2012
Mobilicity  July 2011 - March 2012
Bishop's University  June 2010 - December 2010
McGill University  September 2008 - June 2010
McGill Executive Institute  June 2009 - December 2009
Renmark Financial Communications  October 2006 - September 2008

Skills
Business Development, Data Analysis, Public Speaking, Cross-functional Team..., Budgets, Team Building, Customer Retention, Mergers, Personal Development, Social Media, Marketing Communications, Marketing Strategy, Strategic Planning, Market Research, Online Advertising, Product Marketing, Strategy, Program Management, Online Marketing, Analytics, Marketing, Leadership

Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School   2010 — 2010
MBA, Exchange semester

McGill University   2008 — 2010
MBA, Marketing

McGill University   1998 — 2002
BA, Economics / Political Science

Experience
OACCAC (The Ontario Association of Community Care Access Centres)   August 2014 - Present
JPB Consulting   April 2009 - Present
Parkinson Society Canada  November 2011 - Present
Evergreen, "The Brickworks"   June 2011 - Present
Board of Directors of Drugless Therapy - Naturopathy   April 2013 - August 2014
Ministry of Research and Innovation   February 2013 - August 2014
Water Technology Acceleration Project (WaterTAP)   January 2012 - October 2013
Ontario Ministry of Transportation (MTO)   June 2012 - December 2012
Ontario Ministry of Economic Development and Innovation (MEDI)   October 2011 - December 2011
LoyaltyOne   April 2009 - December 2010

Skills
Strategic Communications, Government, Stakeholder Engagement, Strategic Planning, Public Policy, Policy, Governance, Non-profits, Stakeholder Management, Workshop Facilitation, Strategy, Public Speaking, Coaching, Project Management, Organizational..., Leadership Development, Program Management, Project Planning, Risk Management, Business Process..., Community Outreach, Team Building, Management Consulting, Public Relations, Leadership, Sustainability, Nonprofits, Management, Human Resources, Business Strategy

Education
King's University College
BA, History and English

Experience
LoyaltyOne   April 2013 - Present
Loblaw Companies Limited  September 2011 - April 2013
AMD  May 2009 - August 2010

Skills
Data Analysis, Operations Research, Business Process..., Process Optimization, Process Improvement, Java, Project Management, Analytics, ASP.NET, Marketing Analytics, SAS/SQL, Predictive Modeling, Time Study, Visual C#, Simul8, Business Analysis, Problem Solving, Cross-functional Team...

Education
Queen's University   2014 — 2015
Master's Degree, Master of Management Analytics

University of Toronto   2006 — 2011
Bachelor's Degree, Industrial Engineering with a focus on Operations Research

International Baccalaureate   2004 — 2006

Sir Winston Churchill   2003 — 2006

Calgary Science School   1999 — 2003

Experience
Rosey Li   April 2013 - Present
CACEE   September 2015 - Present
PaleoCEO   April 2014 - Present
RB  June 2015 - August 2015
CACEE   October 2013 - April 2015
LoyaltyOne   May 2014 - August 2014
Queen's School of Business - Monieson Centre   December 2012 - April 2014
Canadian Nuclear Association  May 2013 - August 2013

Education
Queen's University   2012 — 2016
Bachelor's of Commerce, Business/Commerce, General, Dean's List

Colonel By Secondary School   2008 — 2012
International Baccalaureate Diploma

Experience
EnStream LP  November 2013 - Present
IFDS  July 2013 - November 2013
BlackBerry  May 2010 - July 2013
LoyaltyOne   September 2008 - May 2010
Tucows Inc  April 2007 - September 2008

Skills
PCI Standards, System Architecture, Project Management, Vendor Management, Change Management, Infrastructure Capacity..., Security Architecture..., Network Design, Cost Management, ITIL, Disaster Recovery, Enterprise Architecture, Virtualization, Data Center, Linux, Servers, VMware ESX, VMware, TCP/IP, Weblogic, RedHat, SQL, F5 BigIP, Security, Switches, AIX, Security Audits, High Availability, NetApp, Oracle SQL, Thales HSM, NFC, RFP

Education
Moscow Power Engineering Institute (Technical University)   2001 — 2005
Bachelor of Computer Engineering, Informatics and Automation in Technical Systems

Seneca College of Applied Arts and Technology   2006 — 2007
Post-Graduate certificate, Internet Systems Administration

University of Illinois at Urbana-Champaign   2008 — 2008
Certificate, Linux/Unix System Administration

Experience
Fidelity Investments  January 2015 - Present
Wiltshire Marketing Group   January 2010 - December 2014
LoyaltyOne   January 2010 - January 2012
Sears Holdings Management Corporation  2007 - 2009
Citi  2004 - 2007
Sears Holdings Management Corporation  1997 - 2004
Fidelity Investments  1992 - 1997
Household International  1988 - 1992

Skills
Marketing Strategy, CRM, Loyalty Programs, Loyalty Marketing, Product Development, Financial Services, Email Marketing, Business Development, Strategic Planning, Business Strategy, Marketing, Retail Banking, Retail Marketing, Credit Cards, Leadership, Management, Strategy, Social Media, Direct Marketing, Relationship Marketing, Marketing Communications, Social Media Marketing, Vendor Relationships, Retail, Customer Insight, E-commerce, Marketing Research

Education
Northwestern University - Kellogg School of Management
Master of Business Administration (MBA), Marketing, Strategy

Experience
LinkedIn  July 2015 - Present
LinkedIn  June 2014 - July 2015
Deloitte  August 2011 - June 2014
BBDO  May 2010 - September 2010
Fendi  January 2010 - May 2010
The Gate Worldwide  September 2009 - December 2009
Condé Nast  September 2009 - December 2009
LoyaltyOne   May 2009 - August 2009
K.J. Harrison & Partners Inc.   May 2006 - September 2006

Skills
Competitive Analysis, Business Strategy, Project Management, Talent Management, Organizational..., Marketing, Management, Training, Management Consulting, Business Development, Strategic Thinking, Social Media, Data Analysis, Writing, Organizational..., Strategic Communications, Team-oriented, Entrepreneurship, Public Speaking, Corporate Communications, Superior Client Service, Knowledge Management, Strategic HR, Organizational..., Workshop Facilitation, Content Development, Interdisciplinary..., Positive Psychology

Education
University of Pennsylvania   2015 — 2016
Master's Degree, Positive Psychology

New York University   2007 — 2011
Bachelor of Arts, Global Innovation Strategy

Appleby College

Experience
Sheridan College  September 2015 - Present
Chrismedia   January 2000 - Present
Squareknot Agency - LoyaltyOne Inc.   December 2007 - September 2015
Talking Gardener   March 2014 - 2015
Fitness Connection - Canada   2004 - 2015
LoyaltyOne   June 2006 - December 2007
City of Mississauga  December 2005 - June 2006
MMMG.ca   November 2002 - June 2006
Hudson's Bay Company  1997 - 2003
Design Oriented   January 2000 - June 2000

Skills
Responsive Web Design, Art Direction, Web Design, Social Media Marketing, Graphic Design, Online Advertising, Advertising, Social Media, Digital Marketing, Interaction Design, Creative Direction, Graphics, Online Marketing, Adobe Creative Suite, Web Development, Marketing Communications, Brand Development, Marketing Strategy, Blogging, Blog Management, Marketing, Logo Design, Adobe, Microsoft Office, Mac, PC, Strategy Development, Business Management, Mobile, GPS, New Business Development, Loyalty Marketing, Loyalty Programs, Customer Loyalty..., loyalty, Brand Awareness, brand, Branding & Identity

Education
York University - Schulich School of Business   2015 — 2015
Certificate, Business Skills for Managers

George Brown College Continuing Education   2014 — 2014
Certificate, Social Media Marketing

University of Toronto   2002 — 2006
Hon. BA, Double Major - 1.Communication Culture and Information Technology 2. Art and Art History

Sheridan College   2002 — 2006
Diploma, Digital Communication

Sheridan College   2002 — 2006
Diploma, Art and Art History

Humber College   2000 — 2002
Diploma, Multimedia Design and Production Technology, Honours

William Lyon Mackenzie   1999 — 2000
Diploma

University of the Arts London   2013 — 2013
Certificate, 100 Design Projects Course

Experience
Porter Airlines Inc.  January 2015 - Present
Manulife Financial  January 2004 - December 2014
LoyaltyOne   December 2006 - April 2011
Cornerstone Insurance Brokers (formerly Pottruff & Smith Insurance Brokers)   2004 - 2011
Discount Car and Truck Rental  2000 - 2003

Skills
Account Management, Customer Service, Insurance, Sales Management, Leadership, Call Center, Performance Management, Business Development, Call Centers, Recruiting, Sales, Microsoft Excel, Time Management, CRM, Training, Coaching, Team Building, Team Management, Employee Relations, Customer Satisfaction, Process Improvement, Team Leadership, Marketing Strategy, Microsoft Office, Marketing, B2B, Customer Retention, Management, New Business Development, Negotiation, Strategic Planning, Business Analysis, Vendor Management

Education
Seneca College of Applied Arts and Technology   2006 — 2008
Adult Education/Staff Training Certificate

Humber College   2000 — 2004
Business Administration

Experience
Epsilon  March 2013 - Present
LoyaltyOne   October 2011 - August 2012
Charter Communications LLC   February 2004 - June 2011

Skills
Enterprise Software, Customer Experience, Leadership, Loyalty Marketing, Customer Retention, Program Management, New Business Development, Strategic Partnerships, Management, Strategy, Strategic Planning, CRM, Marketing Strategy, Competitive Analysis, Loyalty Programs, Start-ups, Business Strategy, Marketing, Telecommunications, Brand Loyalty, Call Centers, Process Improvement

Education
Western Connecticut State University   1988 — 1992
BS, Marketing

New England College
MS in progress, Customer Relationship Management

New England CollegeDale Carnegie
M.S, Marketing/CRM

Shelton

Western CT State University
B.S, Marketing

Experience
Aimia Inc  January 2014 - Present
Idee-co Marketing & Design   May 2013 - Present
LoyaltyOne/Alliance Data   2010 - March 2013
LoyaltyOne   2007 - 2010
LoyaltyOne   2006 - 2007
LoyaltyOne   2000 - 2006
Draftfcb  1998 - 2000
Draftfcb  1997 - 1998
Draftfcb  1996 - 1997
Draftfcb  1995 - 1996

Skills
Direct Marketing, CRM, Marketing Strategy, Marketing, Loyalty Programs, Loyalty Marketing, Segmentation, Database Marketing, Relationship Marketing, Integrated Marketing, Email Marketing, Interactive Marketing, Customer Acquisition, Strategic Planning, Digital Marketing, Customer Retention, Customer Loyalty..., Manage Client..., Competitive Marketing..., Online Marketing, Management, Strategic Partnerships, Customer Loyalty..., Retail Marketing, Marketing Plan Creation, Sponsorship, Market Planning, Customer Lifecycle..., Customer Experience, Revenue Forecasting, Strategic Communications, Integrated Marketing..., Development of..., Partnership Marketing

Education
IAB Canada (Interactive Advertising Bureau of Canada)   2013 — 2013
Certificate, Integrated Digital Marketing Course

Ivey School of Business   2008 — 2008
Marketing Excellence Program Course February 2008

McGill University
Bachelor of Commerce (B.Com.), Marketing

Collège Marie De France
Économie

Experience
McMaster University  October 2014 - Present
McMaster University  May 2015 - July 2015
CompuCom  February 2014 - May 2014
LoyaltyOne   May 2013 - December 2013
University of Waterloo  October 2012 - May 2013
RBC  March 2012 - August 2012
Westcourt Capital Corporation   August 2011 - March 2012
Tutor Doctor  October 2010 - July 2011
University of Toronto  September 2009 - July 2011

Skills
Statistics, Data Analysis, Economics, Analysis, Financial Analysis, VBA, Econometrics, Databases, SQL, Microsoft Excel, Access, SAS, R, Matlab, Finance, Excel, Stata, PowerPoint, Python, MicroStrategy Reporting

Education
McMaster University   2014 — 2018
Doctor of Philosophy (PhD), Economics

University of Waterloo   2012 — 2014
Master of Arts, Economics

University of Toronto - Rotman School of Management   2007 — 2011
Bachelors, Commerce and Finance

Experience
TD Bank Group  February 2012 - Present
Aeroplan  2006 - April 2012
Aeroplan  January 2006 - October 2006
LoyaltyOne   June 2004 - December 2005
DaimlerChrysler Financial  July 2002 - May 2004

Skills
Marketing Strategy, Banking, Mobile Applications, Mobile Devices, Mobile payments, Digital Strategy, Digital Marketing, Customer insights, Business Analysis, Data Analysis, Relationship Management, Account Management, Financial Forecasting, Planning Budgeting &..., Customer Insight

Education
McGill University   2000 — 2002
Master of Business Administration (MBA), Strategic Management; Marketing

Experience
Aimia Inc  January 2015 - Present
MediaCom Canada  October 2013 - September 2014
Loyalty & Analytics Consulting   October 2012 - October 2013
Canadian Tire  February 2012 - September 2012
Canadian Tire  January 2011 - April 2012
Sobeys  September 2009 - August 2010
Sobeys  July 2007 - January 2009
LoyaltyOne   January 1999 - May 2006
LoyaltyOne   1999 - 2006
LoyaltyOne   1999 - 2006

Skills
Customer Insight, Loyalty Marketing, Analytics, Loyalty Programs, Segmentation, Customer Intelligence, Customer Analysis, Building Customer..., Customer Loyalty..., Loyalty Analytics, CRM, Integration, Marketing Strategy, Database Marketing, Strategy, Management, Retail, Marketing, Leadership, E-commerce, Integrated Marketing

Education
Western University   1992 — 1994
MBA, Business

Huron University College   1986 — 1989
BA, Psychology

Etobicoke Collegiate

Experience
LoyaltyOne   March 2015 - Present
LoyaltyOne   December 2010 - Present
LoyaltyOne   September 2007 - December 2010
Wunderman  February 2004 - August 2007
Proforma Consulting   October 2001 - February 2004
McMaster University  September 2000 - August 2001

Skills
Statistical Modeling, SAS, Data Mining, Predictive Modeling, Segmentation, Database Marketing, Analytics, Customer Analysis, Predictive Analytics, Customer Insight, Data Analysis, Business Analytics, Loyalty Marketing, Quantitative Analytics, Loyalty Programs, Statistics, Marketing Analytics, Logistic Regression, Analytique

Education
McMaster University   2000 — 2001
MA, Economics

Universitatea 'Alexandru Ioan Cuza' din Iasi   1990 — 1995
BA, Economics

Experience
Scotiabank  September 2014 - Present
LoyaltyOne   June 2008 - August 2014
LoyaltyOne   February 2005 - June 2008
LoyaltyOne   January 2003 - January 2005
eWares Consulting   November 2000 - January 2003
Tucows  August 1999 - October 2000

Skills
Project Management, Business Analysis, Quality Assurance, Data Warehousing, Business Intelligence, Data Analysis, Data Governance, data mining, Test Management, PMO, SDLC, Vendor Management, Requirements Gathering, Integration, Project Portfolio..., PMP, Software Project..., Testing, Requirements Analysis, Databases, Unix, Data Mining, Business Process, Business Requirements, User Acceptance Testing

Education
University of Toronto
Certificate, Management of Enterprise Data Analytics

State University of New York College at Plattsburgh
Master's Degree, School & Child Clinical Psychology, Honours

Humber College
Diploma, Computer Programming, Honours

University of Toronto
Bachelor of Science (B.S.), Psychology

Experience
Eli Lilly and Company  March 2011 - Present
LoyaltyOne   September 2010 - March 2011
Miami University Recreational Center  January 2008 - May 2010
Perfomance Site Company   May 2009 - August 2009
Clear Channel Radio  May 2008 - August 2008

Education
Miami University   2006 — 2010
Public Relations

Ohio Dominican University

Experience
Randstad Canada  October 2014 - Present
Randstad Canada  August 2013 - October 2014
Randstad Canada  May 2011 - August 2013
VSO  January 2013 - March 2013
Randstad Canada  August 2010 - May 2011
Randstad Canada  August 2008 - August 2010
LoyaltyOne   December 2009 - May 2010
CUSO-VSO  February 2009 - July 2009
Randstad  October 2006 - March 2008
Nissan Canada Inc  2004 - 2006

Skills
Onboarding, Talent Management, Talent Acquisition, Coaching, Interviewing, Training & Development, New Business Development, Recruitment/Retention, Capacity Building, Volunteer Engagement, Volunteer Organization, Training, Employee Training, Leadership, Interviews, Employee Relations, Recruiting, Human Resources, New Hire Orientations, Analysis, Volunteering, Contract Recruitment, Sourcing, Temporary Staffing, Management, Temporary Placement, Applicant Tracking..., Performance Management, Strategy

Education
Sheridan College   2004 — 2010
Post-Graduate Certificate in HR Management, Human Resources

McMaster University   1992 — 1997
BA, Political Science

Experience
LoyaltyOne   April 2007 - Present

Education
Loyola Marymount University   1978 — 1980
M.Sc., Computer Science

Experience
BMO Financial Group  December 2014 - Present
The Co-operators  April 2014 - December 2014
Expedia, Inc.   May 2013 - April 2014
LoyaltyOne   September 2012 - February 2013
Katz Group Canada Ltd. / Rexall Pharma Plus   February 2011 - August 2012
Broadstreet Data   2010 - February 2011

Skills
Informatica, Data Integration, ETL, Data Quality, Data Warehousing, PL/SQL, SQL Server, Data Migration, Oracle SQL, Netezza, Greenplum, Oracle, Microsoft SQL Server, Data Marts, Performance Tuning, DB2

Education
Peking University   1994 — 1997
Master of Science (M.Sc.), Science

Peking University   1989 — 1994
Bachelor of Science (B.Sc.), Science

Experience
LoyaltyOne   2014 - Present
Sirius XM Canada Inc.  2013 - 2014
LoyaltyOne   2012 - 2013
Celestica  May 2010 - August 2011

Skills
Financial Analysis, Data Analysis, Sales, Microsoft Office, Analysis, Business Analysis, Corporate Finance, Financial Modeling, Analytics, Forecasting, Finance, SAP R/3, SAS, Analytique, Business Intelligence, Consumer Insight, Customer Segmentation..., Predictive Analytics, Predictive Modeling, SQL, Microsoft SQL Server, Big Data, Big Data Analytics, Client Services, R

Education
Queen's University   2015 — 2016
Master’s Degree, Queen's School of business - Management Analytics

York University - Joseph E. Atkinson Faculty of Liberal and Professional Studies
Honours Financial and Business Economics

Wilfrid Laurier University

Experience
LoyaltyOne   September 2014 - Present
LoyaltyOne   June 2013 - September 2014
LoyaltyOne   September 2012 - July 2013
LoyaltyOne- Air Miles Rewards Program   November 2010 - September 2012
Amica Mature Lifestyles Inc  September 2007 - November 2010
RBC  May 2007 - September 2007
OMD  June 2006 - January 2007
Canadian Niagara Hotels  March 2001 - August 2005

Skills
Marketing, Budgets, Management, Project Management, Strategy, Cross-functional Team..., Digital Marketing, Marketing Communications, Customer Service, Sales

Education
McMaster University   2003 — 2007
B COMM, Marketing

Experience
IBM Canada  December 2013 - Present
Seydaco Packaging Corp.   April 2015 - April 2015
CIBC  September 2013 - December 2013
President's Choice Financial  September 2013 - September 2013
LoyaltyOne   March 2013 - August 2013
Liberty International Underwriters  February 2012 - March 2013
MEVOTECH  May 2011 - February 2012
CPP Investment Board  January 2011 - April 2011
Extendicare  June 2010 - October 2010
MBD Marketing Services   April 2005 - February 2010

Skills
Security, VMware, DNS, Active Directory, Microsoft Exchange, Citrix

Education
Humber College

Experience
LoyaltyOne   August 2013 - Present
Ivey Marketing Club   April 2012 - April 2013
Scotiabank International Case Competition   November 2011 - April 2013
LoyaltyOne   April 2012 - August 2012
Richard Ivey School of Business  September 2011 - April 2012
AppRebates   May 2011 - March 2012
Aldo Group  May 2011 - August 2011
Lee Fung Chinaware   July 2009 - August 2010

Skills
Leadership, Nonprofits, Team Leadership, Teamwork, Event Planning, Social Media, Time Management, Marketing Communications, Customer Service, Social Media Marketing, Marketing, Sales, Market Research, Marketing Strategy, Data Analysis

Education
The University of Western Ontario - Richard Ivey School of Business   2011 — 2013
Bachelor of Arts, Honors Business Administration (HBA), Management, Marketing

Experience
Abbott of England   January 2013 - Present
TJX  October 2012 - December 2012
TJX  June 2012 - October 2012
TJX  October 2011 - June 2012
TJX  December 2010 - October 2011
LoyaltyOne   August 2005 - April 2010

Skills
Customer Service, Microsoft Office, Customer Satisfaction, Teamwork, Microsoft Excel, Team Leadership, Call Center, Process Improvement, Microsoft Word, Customer Experience, Time Management, PowerPoint, Technical Support, Retail, Sales, Outlook, Travel Planning, Team Building, Coaching

Education
Humber College