Experience
Patrong Enterprises, Inc.   June 1996 - Present
University of Maryland, Baltimore  August 2012 - June 2014
University of Phoenix  October 2009 - August 2012
Virginia Social Services Administration   August 2007 - August 2012
City of Richmond, Virginia  March 2006 - August 2007
City of Baltimore  July 2000 - March 2006
Maryland Department of Human Resources   November 1994 - October 1999
Maryland Department of Human Resources   August 1994 - March 1999

Skills
Public Speaking, Leadership Development, Organizational..., Program Management, Nonprofits, Community Outreach, Training, Policy, Leadership, Coaching, Program Development, Strategic Planning, Team Building, Fundraising, Analysis, Microsoft Office, Customer Service, Project Planning, Teaching, Government, Staff Development, Project Management, PowerPoint, Workshop Facilitation, Process Improvement, Supervisory Skills, Budgets, Data Analysis, Event Management, Management, System Administration, Social Media, Microsoft Word, Human Resources

Education
Virginia Union University   2010 — 2013
Master's Degree, Divinity/Ministry

Nova Southeastern University   2000 — 2003
Doctor of Education (Ed.D.), Child and Youth Studies, All But Dissertation

Morgan State University   1994 — 1996
Master's degree, City/Urban, Community and Regional Planning

Grambling State University   1985 — 1991
Bachelor's degree, Engineering Design

Experience
OneStar Foundation  March 2009 - Present
Corporation for National and Community Service  July 2005 - February 2009
Maryland Department of Human Resources   February 2003 - July 2005
U.S Department of Health and Human Services  March 2001 - February 2003

Skills
Grants, Nonprofits, Non-profits, Government, Policy, Non-profit..., Leadership Development, Public Policy, Community Outreach, Program Development, Board Governance, Philanthropy, Social Services, State Politics, Federal Government, Leading Change, Public Speaking, Capacity Building, Leadership, Published Author, Organizational..., Fundraising

Education
Baylor University   1974 — 1978
BS/Education, English/Elementary education

University of Wisconsin   2001 — 2001
Certificate, Nonprofit Leadership and Management

Kennedy School of Government, Harvard University   2007 — 2007
n/a, Women and Power Leadership Program

Experience
University of Maryland Baltimore County  January 2012 - Present
Maryland Department of Human Resources   September 2013 - January 2014
Lutheran Social Services of the National Capital Area  May 2013 - August 2013
International Social Service   January 2013 - June 2013
Howard Community College  September 2010 - December 2012
Outreach 360  May 2011 - August 2011

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, Cross-cultural..., Classroom Management

Education
University of Maryland Baltimore County   2012 — 2015
Bachelor's Degree, Political Science and Government

University of Maryland Baltimore County   2012 — 2014
Bachelor's Degree, International Relations and Affairs

Howard Community College   2010 — 2012
Associate's Degree, Arabic Language and Literature

Howard Community College   2010 — 2012
Associate's Degree, International/Global Studies

Experience
University of Maryland School of Social Work  January 1997 - Present
Loyola University Maryland  1989 - Present
Consulting  1986 - Present
Maryland Department of Human Resources   January 1986 - January 1997
University of Maryland School of Social Work  1995 - 1997

Skills
Policy Analysis, Teaching, Public Speaking, Higher Education, Curriculum Development, Community Outreach, Legislation, Staff Development, Program Development, Leadership Development, Public Policy, Grant Writing, Social Services, Clinical Supervision, Consultation, Non-profit Program..., Program Evaluation, Fundraising

Education
University of Maryland School of Social Work   1980 — 1982
Master of Social Work (MSW)

Loyola University Maryland   1976 — 1980
Bachelor of Arts (B.A.), Sociology

Experience
The GEO Group, Inc.   September 2015 - Present
Unemployed - seeking working  September 2014 - September 2015
U.S. Department of State   July 2014 - September 2014
Maryland Department of Human Resources   May 2013 - August 2013
International Rescue Committee  May 2013 - August 2013
GSA  January 2013 - April 2013

Skills
Government, Policy, Policy Analysis, Public Speaking, Local Government, Public Policy, Spanish, International Relations, Arabic, Latin, Writing, Italian, Linguistics, Nonprofits, Community Outreach, Program Management, Federal Government, Analysis, Public Administration, Turkish, Portuguese, Russian, Greek, Research, Microsoft Office, Editing, Microsoft Excel, Microsoft Word, PowerPoint, Data Analysis, Administrative..., Volunteering, Human Rights, Immigration Issues

Education
Carnegie Mellon University   2010 — 2014
Bachelor of Arts (B.A.), Linguistics, International Relations and Politics, Senior

Georgetown University   2013 — 2013
Certificate, Washington Semester Program, International Relations and Affairs

University of Pittsburgh   2012 — 2013
Certificate, Turkish

Experience
Maryland Department of Human Resources   July 2009 - Present
Maryland Family Investment Administration   March 2003 - July 2009
Maryland Child Support Enforcement Administration   November 1995 - March 2003
Baltimore City Office of Child Support Enforcement   November 1990 - November 1995

Skills
Strategic Planning, Government, Program Management, Event Planning, Budgets, Tourism, Staff Development, Training, Leadership, Organizational..., Nonprofits, Human Resources, Program Development, Policy Analysis, Public Relations, Community Outreach, Public Speaking, Policy, Management, Public Policy, Volunteer Management, Leadership Development, Community Development, Fundraising, Program Evaluation, Grants, Proposal Writing, Strategic Communications, Grant Writing

Education
Towson State University   1974 — 1979
BS Degree, Psychology

Catonsville Community College   1971 — 1974
AA Degree, General Education

Experience
Colorado Department of Human Services  January 2015 - Present
City and County of Denver  August 2013 - January 2015
Maryland Department of Human Resources   January 2011 - July 2013
CROSSMARK  October 2010 - January 2011
University Physicians, Inc.   November 2009 - August 2010
Walgreens  August 2006 - October 2009

Skills
Community Outreach, Case Managment, Employee Training, Quality Assurance, Quality Control, Coaching, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Event Planning, Outlook, Research, Nonprofits, Social Media, Data Entry, Compliance, Classroom, E-Learning, HIPAA, Interviews, Internal Audit, Key Performance..., 10 Key, Logistics Management, Lecturing, Organization, Office Management, Office Administration, Project Management, Qualitative Research, Quality Management, Quantitative Research, Vendor Management, Volunteer Management, Windows, Writing, Lean Tools, Case Management, Program Development

Education
Black Hills State University   2002 — 2006
Bachelor of Science (B.S.), Sociology

Black Hills State University   2002 — 2006
Bachelor of Science (B.S.), Human Services

Experience
US Department of Justice  June 2010 - Present
Maryland Department of Human Resources   2008 - 2010
Maryland Department of Human Resources   June 2007 - June 2008
Joint Center for Political and Economic Studies  September 2004 - June 2007

Skills
Non-profits, Public Policy, Nonprofits, Public Speaking, Program Evaluation, Program Development, Policy, Mediation, Community Outreach, Grants, Volunteer Management, Non-profit..., Community Development, Fundraising, Strategic Communications, Organizational..., Research, Program Management, Community Organizing, Strategic Planning, Event Planning, Media Relations, Legal Research

Education
Baruch College
Master of Public Administration (MPA)

Florida State University
Masters of Science, Urban and Regional Planning

Experience
Maryland State Department of Education  May 2009 - Present
Maryland State Department of Education  April 2003 - May 2009
Maryland State Department of Human Resources (DHR)   June 2001 - March 2003
Maryland State Department of Human Resources (DHR)   January 1998 - May 2001
Maryland Department of Human Resources   November 1995 - January 1998

Skills
Public Speaking, Community Outreach, Nonprofits, Microsoft Office, Event Planning, Policy Analysis, Government, Social Media, Customer Service, Social Services, Program Development, Fundraising, Policy, Program Management, Non-profits, Teaching, Strategic Planning

Education
University of Maryland School of Social Work and Community Planning   1985 — 1986
Certificate in Social Planning

Bryn Mawr College Graduate School of Social Work   1974 — 1976
Master's Degree, Community Organization, Program Planning and Administration

Morgan State University   1965 — 1970
Bachelor's Degree, Sociology

Experience
Deloitte  October 2014 - Present
US Department of Homeland Security  December 2012 - October 2014
Maryland Department of Human Resources   June 2010 - December 2010
USPRA (US Psychiatric Rehabilitation Association)   July 2008 - September 2010
Madison Connection  August 2008 - June 2010
National Security Agency  July 2005 - August 2006

Skills
Nonprofits, PowerPoint, Strategic Planning, Microsoft Office, Social Media, Research, Government, Microsoft Excel, Policy, Program Management

Education
Harvard University   2012 — 2014
Master's Degree, Finance

James Madison University   2006 — 2010
B.S, Public Administration

Experience
The Moery Company   January 2014 - Present
Affinity Center International LLC  2012 - 2013
Maryland Department of Human Resources   September 2009 - May 2012

Skills
Training, Program Management, Marketing, Program Development, Customer Service, Employee Benefits, Call Centers, Databases, Case Managment, Community Outreach, Data Entry, Leadership, Nonprofits, Youth Development, Event Planning

Education
College of Southern Maryland   2004 — 2007
Associate's degree, Human Services, General

Experience
University of Maryland Baltimore County  February 2014 - Present
Multicultural Counseling Center   June 2011 - Present
Advocates for Survivors of Torture and Trauma  January 2009 - January 2015
Maryland Department of Human Resources   July 2013 - February 2014
Maryland Department of Human Resources   June 2011 - July 2013
Ruth H. Young Center for Families and Children   August 2009 - July 2011
Family Connections  September 2010 - April 2011
Montgomery County  September 2009 - May 2010
University of Maryland  September 2008 - August 2009
Child Trends, Inc   January 2009 - June 2009

Skills
French, Arabic, Quantitative Research, Interpretation, Psychotherapy, Family Therapy, SPSS, Statistics, Cultural Awareness, Assessment, tele mental health, Public Speaking, Teaching, Mental Health Counseling, Motivational..., Play Therapy, Social Services, CBT, Clinical Supervision, Child Welfare, Behavioral Health, Program Evaluation, Research, Crisis Intervention, Group Therapy, Adolescents, Counseling Psychology, Interventions, Career Counseling, Child Development, Psychological Assessment, Stress Management, Volunteer Management, Workshop Facilitation, Anger Management, Qualitative Research, Conflict Resolution, Student Counseling, Family Services, Community Outreach, Treatment, Mental Health, Therapists, Psychology, Case Management

Education
University of Maryland Baltimore
Masters, Clinical Social Work

University of Maryland Baltimore County
B.A., Psychology, Sociology, Human Services

Montgomery College
Associate, General Studies, Psychology, Architecture

Experience
Maryland Transportation Authority  November 2014 - Present
Maryland Department of Human Resources   May 2012 - November 2014
Maryland Department of Human Resources   October 2010 - May 2012
Town of Denton (Maryland) Police Department   October 2005 - February 2008
Maryland State Highway Administration  July 2001 - June 2007
Maryland Department of General Services Police (DGSP)   May 1993 - February 2005

Skills
Emergency Management, Homeland Security, Private Investigations, Policy, Police, Government, Law Enforcement, Public Safety, Program Management, Training, Enforcement, Incident Command, Exercises, Crisis Management, Intelligence Analysis, Preparedness, Public Administration, Counterterrorism, Protection, First Responder, Patrol, Criminal Investigations, Public Speaking, Emergency Services, Criminal Justice, Firearms, Intelligence, Disaster Response, Law Enforcement..., Community Outreach, Physical Security, Tactics, Investigation, Supervisory Skills, Government Liaison, Investigations, Excel, Emergency Communications, PowerPoint, Social Media, Business Objects, Technical Training, Project Management, Traffic Enforcement

Education
University of Maryland University College   2011 — 2013
Bachelor of Science (BS), Homeland Security / Emergency Management, 4.0 GPA

Anne Arundel Community College   1989 — 1999
Associate's Degree, Criminal Justice

Experience
Comptroller of Maryland  March 2015 - Present
Maryland Department of Human Resources   March 2014 - March 2015
Maryland Department of Human Resources   September 2013 - March 2014
State of Maryland  July 2012 - September 2013
State of Maryland  January 2011 - July 2011
CACI  January 2010 - January 2011
T. Rowe Price  November 2009 - March 2010
Valassis  February 2006 - November 2008
ADVO  July 1999 - February 2006

Skills
Market Research, Cross-functional Team..., Data Analysis, Access, Project Management, Strategy, Segmentation, Database Marketing, Direct Marketing, Integrated Marketing, Direct Mail, Marketing Strategy, Databases, Customer Acquisition, Online Advertising, Analysis, Media Planning, Marketing, Analytics, Lead Generation, Research, Marketing Research, Web Design, Multi-channel Marketing

Education
University of Maryland College Park   2000 — 2003
MBA and MS, Marketing and International Business

Albright College   1991 — 1995
Bachelor of Science, International Business and Spanish

Experience
Maryland Department of Human Resources   November 2013 - Present
Centennial Caroline Street UMC   January 2013 - Present
Day of Hope planning meetings   2013 - Present

Skills
Resume Writing, Training, Program Management, Social Services, Public Speaking, Workshop Facilitation, Coaching, Community Outreach, Policy, Customer Service, Team Building, Career Development, Staff Development, Program Development, Fundraising, Strategic Planning, Volunteer Management, Recruiting, Leadership Development, Leadership, Consulting, Management, Helping Clients Succeed, Enrichment, Organizational Structure, Project Management, Organizational..., Conflict Resolution, Mental Health, Career Counseling

Education
Coppin State University   1995 — 1999
Bachelor of Science (BS)

University of Maryland Baltimore County   1993 — 1995
Bachelor's degree credits aquired

Baltimore City Community College   1992 — 1995
Associate of Science (AS)

Baltimore Polytechnic Institute   1984 — 1988
Diplomas

AMEX

GCDF

Experience
Maryland Department of Human Resources   February 2015 - Present
Maryland Lottery and Gaming Control Agency  May 2012 - February 2015
Cecil County Government  February 2011 - April 2012
Pasco County Government  December 1995 - December 2010
West Coast Officials Assoc   2001 - 2010

Skills
Customer Service, Legal Research, Policy, Litigation, Policy Analysis, Civil Litigation, Research, Courts, Mediation, Criminal Law, Corporate Law, Intellectual Property, Employment Law, Westlaw, Commercial Litigation, Nonprofits, Legal Advice, Enforcement, Emergency Services, Training, Rescue, Disaster Response, Preparedness, Incident Command, Emergency Management, Homeland Security, NIMS, Public Safety, Surveillance, Police, Government, Law Enforcement

Education
Norwich University   2014 — 2016
Master of Public Administration (MPA), Public Administration

Jacksonville State University   2007 — 2013
Bachelor's degree, Emergency Management

Gadsden State Community College   2005 — 2009
Associate's degree, Public Safety Telecommunication

Experience
Maryland Department of Human Resources   May 2015 - Present
Md. Port Administration   April 2011 - May 2015
Md. Commission on Civil Rights (formerly Md. Commission on Human Relations)   1995 - 2011
Baltimore City Department of Social Services- Legal Services Division   1992 - 1994

Skills
Legal Writing, Courts, Hearings, Public Speaking, Research, Community Outreach, Editing, Civil Rights, Training, Human Resources, EEO, Legal Research, Interviews, Criminal Law, PowerPoint, Microsoft Office, Management, Access, Social Networking, Proofreading, Program Management

Education
Walden University   2012 — 2014
Master's degree, Human Resources Management and Services, 3.89

University of Baltimore   1997 — 2001
Bachelor of Arts (B.A.), English Language and Literature, General

Baltimore City Community College
Associate of Arts (AA), Legal Assistant/Paralegal

Experience
The Annie E. Casey Foundation  April 2013 - Present
Maryland Department of Human Resources   April 1995 - April 2013

Skills
Speech Writing, Media Relations, Special Events Planning, Policy, Event Planning, Community Outreach, Web Content Management, Editing, Strategic Communications, Social Media, Non-profits, Broadcast Journalism

Education
University of Maryland   2000 — 2000
Completed the Robert H. Smith School of Business Government Executive Institute, Executive Leadership

The Johns Hopkins University - Carey Business School   1993 — 1994
Completed Leadership Development Program, Division of Business and Management

Morgan State University   1981 — 1985
B.S. Degree, Telecommunications

Experience
"K"LINE LOGISTICS,LTD.   June 2015 - Present
Window Universe   October 2014 - March 2015
The Limited  December 2006 - January 2014
A&R development  June 2006 - August 2007
Maryland Department of Human Resources   January 2006 - June 2006

Skills
Merchandising, Retail, Cashiering, Customer Service, Sales, Apparel, Time Management, Social Networking, Recruiting, Event Planning, Inventory Management, Microsoft Office, Microsoft Excel, Public Speaking, Outlook, Microsoft Word, PowerPoint, Team Building, Management, Training, Teamwork, Data Entry, Customer Satisfaction, Marketing, Leadership, Research, Team Leadership, Facebook, Fundraising, Spreadsheets, Administrative...

Education
Frostburg State University   2006 — 2011
Bachelor's degree, Business Administration and Management, General

Experience
Court Appointed Special Advocates (CASA) of Baltimore City   2014 - Present
The Blackwell Group   July 2010 - Present
Maryland Department of Human Resources   January 2009 - January 2010
Maryland Department of Human Resources   2008 - 2009
Washington, DC Office of the State Superintendent of Education   2006 - 2008
National Association of Former Foster Care Children of America   2005 - 2005
DC Child and Family Services  2004 - 2005

Skills
Strategic Planning, Project Planning, Staff Development, Policy Analysis, Government, Public Policy, Policy, Nonprofits, Program Evaluation, Grant Writing, Non-profits, Project Management, Community Outreach, Training, Negotiation, Program Development

Education
University of Baltimore   2000 — 2003
Masters Degree, Public Administration

Mount Saint Mary's College   1987 — 1991
BA, Foreign Language, Political Science

Experience
Maryland Department of Human Resources   March 2013 - Present
C.Jhaleel LLC   January 2007 - Present
Contemporary Services  November 2006 - November 2010
Washington County Department of Social Services  September 2001 - December 2006
Turning Point of Washington County   August 2003 - October 2004

Skills
Real Estate, Public Speaking, Microsoft Excel, Non-profits, Fundraising, Microsoft Word, Property Management, Social Media, Social Networking, PowerPoint, Research, Investment Properties, Negotiation, Investments, Investors, Program Management, Legislative Research, Legislative Policy, Government Contract..., Nonprofits, Budgets, Entrepreneurship, Team Building, Training

Education
Argosy University   2010 — 2014
Doctorate of Education, Counseling Psychology

University of Phoenix   2004 — 2006
Master, Business Administration and Global Management

Miami University   1996 — 2001
B.A, Sociology, Criminology, French

Experience
Primary Residential Mortgage  January 2013 - Present
Atlantic Bay Mortgage Group  June 2012 - January 2013
MetLife  June 2011 - July 2012
PNC  2005 - May 2011
Maryland Department of Human Resources   April 1972 - April 2005

Skills
Reverse Mortgages, Mortgage Banking, FHA, Mortgage Lending, Residential Mortgages, Loan Origination, Refinance, Collaborative Problem..., Community Service, Long Term Care Insurance, Senior Living..., Active Adult Communities

Education
Columbia Union College   1986 — 1988
BS, Organizational Management

St. Mary's College of Maryland

Experience
Maryland Department of Budget and Management  2008 - Present
Maryland Department of Budget and Management  2006 - 2008
Maryland Department of Human Resources   2003 - 2006
Maryland Department of Human Resources   2000 - 2003
Sheppard Pratt  1997 - 2003
Maryland Department of Health and Mental Hygiene  1999 - 2000
Maryland Department of Juvenile Services  1998 - 1999
Archdiocese of Baltimore  1995 - 1996
Cathedral of Mary Our Queen   1992 - 1995
Iglehart & McLaughlin   1982 - 1986

Skills
Employee Relations, Mediation, Human Resources, Public Speaking, Training, Policy, Performance Management, Labor Relations, Management, Conflict Resolution

Education
Loyola College in Maryland
Master of Science (M.S.), Clinical Pastoral Counseling/Patient Counseling

Pontifical Gregorian University   1987 — 1991
Master's degree, Theology/Theological Studies

University of Baltimore School of Law
Doctor of Law (J.D.), Law

Ruprecht-Karls-Universität Heidelberg / University of Heidelberg   1979 — 1980
Law

Loyola College in Maryland   1974 — 1978
Bachelor of Arts (B.A.), Political Science and Government

Experience
Independent Consultant  May 2014 - Present
Institute for Family and Child Well-Being   January 2004 - Present
Center for the Study of Social Policy  January 2011 - May 2015
Maryland Department of Human Resources   January 2010 - January 2011
Casey Family Programs  March 2005 - January 2010
Child Welfare League of America  March 2003 - March 2005

Education
Howard University   1995 — 1997
M.S., Psychology

Howard University   1990 — 1995
BA, Elementary Education

Experience
HealthCare Access Maryland  October 2012 - May 2014
Maryland General Hospital  2008 - 2012
Zurich Financial Services  2001 - 2007
Fannie Mae  1989 - 2000
Maryland Department of Human Resources   1984 - 1989

Skills
Leadership, Marketing Strategy, Strategic Communications, Project Management, Marketing Communications, Branding & Identity, Advertising Management, Publication Development, Writing, Editing, Public Relations, Community Outreach, Content Strategy, Content Development, Social Media Marketing, Direct Marketing, Team Management, Creative Direction, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Adobe Acrobat, Adobe Creative Suite, Microsoft Publisher, InDesign, Corporate Communications, Advertising, Social Media, Integrated Marketing, Marketing, Internal Communications

Education
The Johns Hopkins University   1999 — 2001
M.S., Organizational Development

The Johns Hopkins University   1994 — 1995
Graduate Certificate, Leadership Development

Goucher College   1987 — 1988
Graduate Certificate, Marketing and Public Relations

Howard University   1975 — 1979
B.A., Journalism

Experience
University of Maryland, Baltimore  April 2014 - July 2014
Maryland Department of Human Resources   January 2010 - June 2013

Education
University of Maryland University College   2014 — 2017
Bachelor’s Degree, Biotechnology

Baltimore City Community College   2010 — 2014
Associate of Arts and Sciences (AAS), Biotechnology

Experience
The Promise Resource Center   October 2013 - Present
Maryland Department of Human Resources   September 2012 - September 2013
Hilton Garden Inn  May 2011 - May 2012
Messiah College  August 2008 - May 2012
Advent Group Ministries  2012 - 2012
Room With A Brew   December 2006 - December 2008

Skills
Psychotherapy, Psychology, Counseling Psychology, Theology, Religion, Youth Ministry, Youth Development, Public Speaking, Time Management, Microsoft Office, PowerPoint, Social Media

Education
Messiah College   2008 — 2012
BA, Counseling Psychology

Experience
Macro Resource Inc.   June 2013 - Present
Bowie State University  August 2010 - December 2010
Bowie State University  August 2010 - December 2010
DHMH  January 2004 - June 2005
DHMH  November 1994 - June 2003
Maryland Department of Human Resources   March 1990 - November 1994

Skills
Organizational..., Effective business..., Enterprise vendor..., global program/project..., account relationship..., strategic management..., Marketing Research, Accounting, PowerPoint, Financial Reporting, Auditing, Finance, Budgets, Advanced Excel, Microsoft Excel, QuickBooks, Accounts Payable

Education
Walden University   2011 — 2015
D.B.A., Information Systems Management

Morgan State University   1987 — 1989
Master of Business Administration (M.B.A.), Finance

University of Maryland Eastern Shore   1983 — 1986
Bachellor of Science, Accounting

Experience
Columbian Financial Group  August 2015 - Present
Occidental Life Insurance Company of North Carolina   August 2015 - Present
Transamerica Premier Life Insurance Company   August 2015 - Present
Stonebridge Life Insurance Company   August 2015 - Present
Maryland Department of Human Resources   September 2008 - Present
Space Age Investment Group/Consultant , LLC   May 2012 - Present
Antwerpen Auto World   June 2015 - July 2015
Baltimore City Community College  October 2013 - April 2014
Housing Authority of Baltimore City  August 2011 - March 2012
Baltimore City School System  August 2007 - July 2008

Skills
Social Media, Customer Service, Leadership, Training, PowerPoint, Microsoft Excel, Microsoft Word, Budgets, Leadership Development, Project Planning, Organization, Data Analysis, Organizational..., Team Building, Team Leadership, Higher Education, Management Consulting, Public Relations, Analysis, Change Management, Management, Community Outreach, Public Speaking

Education
Morgan State University   2011 — 2016
Community College Leadership Doctoral Program, Education

Sojourner-Douglass College   2009 — 2011
MA, Public Administration

Florida Memorial College   2000 — 2005
BA, Political Science/Public Administration

Experience
Maryland Department of Human Resources   April 2015 - Present
Fitzgerald's Heavy Timber Construction   2014 - April 2015
Howard Bank  January 2014 - May 2014
First Tek Native   August 2012 - December 2013
Capital One Bank  January 2011 - October 2011
M&T Bank  1996 - 2011
MD Air National Guard USAF   December 1985 - January 2006

Skills
Risk Management, Leadership, Banking, Management, Strategic Planning, Strategic Communications, Process Improvement, Change Management, Conflict Management, Finance, Strategic Measurement, Coaching, Credit Analysis, Business Planning, Loans, Credit, Business Development, Financial Analysis, Commercial Lending, Mergers & Acquisitions, Team Building, Customer Service, Retail Banking, Investments, Training, Microsoft Office, Budgets, Leadership Development, Executive Management, Performance Management, Team Leadership, Strategic Financial..., Insurance, Cash Management, Small Business Lending, Strategy, Profitability, precision leadership, P&L Management, Budgeting, Human Capital, Commercial Banking, Return on Investment, Conflict Resolution, Financial Risk, Sales

Education
Loyola College in Maryland   2005 — 2007
EMBA, Business Administration

Community College USAF
Criminal Justice

Experience
Maryland Department of Human Resources   October 2014 - Present
Maryland Department of Human Resources   September 2011 - September 2014
UM Upper Chesapeake Health  May 2013 - February 2014
Zion Temple Church, Inc.   November 2007 - September 2011
Morgan State University  September 2008 - May 2009

Skills
Research, Policy, Community Outreach, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, PowerPoint, Public Speaking, Editing, Social Media, Event Planning, Nonprofits, Policy Analysis, Health Policy, Public Policy, Public Sector, State Government, Government, Human Resources, Spanish, Qualitative Research, Program Development, Analysis, Leadership, Training, Leadership Development, Social Services, Strategic Planning, Program Management, Organizational..., Teaching, Management, Workshop Facilitation, Program Evaluation, Administration, Public Administration, Process Improvement, Project Management, Project Planning, Requirements Analysis, Entitlements, Data Analysis, Clarity, Quantitative Research, Team Building

Education
Walden University   2013 — 2014
Public Administration

Morgan State University   2006 — 2009
Bachelor of Arts (B.A.), Sociology

Susquehanna University   2004 — 2006
Accounting, Corporate Communications and Spanish

Experience
ActioNet, Inc.   April 2014 - June 2015
ActioNet, Inc.   July 2011 - June 2015
ManTech International Corporation (Formerly Worldwide Information Networks Systems)   May 2011 - July 2011
GLOTECH INC  June 2009 - April 2011
Access Systems, Inc.   May 2005 - June 2009
ROBERT HALF TECHNOLOGIES  January 2005 - April 2005
Maryland Department of Human Resources   August 2001 - January 2005

Skills
SharePoint, ITIL, Change Management, IT Strategy, Software Documentation, Program Management, Business Analysis, Team Leadership, Management, PMP, Quality Assurance, Integration, PMO, Requirements Analysis, Analysis, Systems Analysis, Telecommunications, Risk Management, IT Service Management, Visio, Customer Service, MS Project, Project Planning, Project Portfolio..., Disaster Recovery, Process Improvement, Technical Training, Problem Solving, Business Process..., Software Project..., International Project..., Customer Satisfaction, Business Process, IT Management, Maintaining Strong..., Technology Leadership, Technology Solution..., Strategic Consulting, Systems Improvement, Leadership Initiatives, Process Identification, Process Analysis, Business Process Mapping, Business Process..., Business Process..., Business Process..., Advanced Excel

Education
University of Maryland University College   2000 — 2002
Master’s Degree

University of Maryland University College   2000 — 2002
Graduate Certificate

Federal University of Technology Akure   1993 — 1998
Bachelor’s Degree

Experience
Dimensions Healthcare System  October 2014 - Present
Centers for Medicare & Medicaid Services  August 2013 - December 2013
Social Security Administration (SSA)   February 2012 - May 2012
Maryland Department of Human Resources   May 2011 - July 2011
Town Center Dentistry   December 2010 - May 2011

Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Policy, Editing, Nonprofits, PowerPoint, Community Outreach, Program Management, Program Development, Public Speaking, Healthcare, Research

Education
University of Maryland, Baltimore County   2010 — 2013
Bachelor of Arts (B.A.), Health Administration and Policy Program

American University   2001 — 2003
Communications and French Language Major

Experience
Maryland Department of Human Resources  

Skills
Policy

Education
Coppin State University
Bachelor’s Degree, Management

Experience
Maryland Department of Human Resources   September 2014 - Present

Skills
Project Planning, Project Management, Security, Business Analysis, Software Project..., Technical Recruiting, MS Project, Project Coordination, Project Finance, Project Delivery, Customer Relations, NetSuite, Project Implementation, Secure SDLC, JIRA, Agile Project Management, Scrum, Management, Consulting, Account Management

Education
Frostburg State University   2001 — 2006
Bachelors, Sociology

Frostburg State University   2001 — 2006
Bachelor of Science (B.S.)

Experience
Loyola University Maryland  December 2012 - Present
Maryland Department of Human Resources   May 2012 - December 2012
University of Maryland Rehabilitation & Orthopaedic Institute  May 2008 - May 2012
Bank of America  October 2006 - May 2008
Extended Stay America  April 2005 - June 2006

Skills
Microsoft Excel, Healthcare, EMR, Customer Service, Healthcare Management, Social Media, Accounting, Budgeting, Customer Satisfaction, Case Managment, Policy Analysis, Critical Thinking, Office Management, Social Services, Time Management, Event Management, Human Resources, Payroll, Vendor Relations, Community Outreach, Customer Relations, Hospitals, JCAHO, Rehabilitation, Insurance, Patient Satisfaction, Excel, Teamwork, Inventory Management, Problem Solving, Compliance, Microsoft Office, Leadership, Data Entry, Budgets, Administrative..., Policy, Event Planning, Training, Public Speaking, PowerPoint

Education
Baltimore City Community College   2013 — 2014
Associate of Arts, Psychology

Walbrook High School   2000 — 2003
High School Diploma, Accounting & Business Administration

Experience
McCabe & Associates  June 2015 - Present
Eckerd  March 2014 - January 2015
McCabe & Associates  2011 - 2014
Howard County General Hospital  2007 - 2011
Maryland Department of Human Resources   2003 - 2007
U.S. Department of Health and Human Services   2001 - 2003
The Maryland General Assembly   1990 - 2001
Fund for Johns Hopkins Medicine  1987 - 2001

Skills
Public Policy, Non-profits, Philanthropy, Leadership, Nonprofits, Fundraising, Government, Program Management, Strategy, Strategic Planning, CRM, Policy, Grant Writing, Social Services, Public Speaking, Volunteer Management, Team Building, Strategic Communications, Government Advocacy, Governance, Project Planning, Board Development, Legislative Relations, Policy Analysis, Program Development, Grants, Event Planning

Education
Fairleigh Dickinson University
MBA, Marketing

University of Notre Dame
BBA, Finance

Experience
Maryland Department of Human Resources   February 2012 - Present
Victoria's Secret Pink  February 2011 - November 2011
Fayetteville State University  September 2010 - May 2011
Metropolitan Washington Airport Authority  June 2010 - August 2010
The Voice Student Newspaper   September 2009 - May 2010
Office of Cable Television   June 2009 - August 2009
United States Department of the Treasury  October 2008 - August 2009
WFSB 98.5 Student Radio   September 2008 - June 2009

Skills
Human Resources, Public Speaking, Public Relations, Paralegals, Mass Communication, Research, Microsoft Office, Conflict Resolution, Mediation, Customer Service, Data Entry, Teamwork, Communication

Education
American Public University System   2013 — 2015
Master of Arts (M.A.), Legal Studies, General

Fayetteville State University   2007 — 2011
Bachelor of Arts (B.A.), Mass Communication/Media Studies

Experience
State of Maryland  February 2013 - Present
Maryland Department of Human Resources   2004 - 2013
American Infrastructure  2002 - 2003
Bacou-Dalloz/Honeywell   2000 - 2002
Harland Clarke  1997 - 2000
Private Business, Inc.   1994 - 1996
McGrann Paper Corporation  1992 - 1994

Skills
Policy, Human Resources, Training, Employee Relations, Performance Management, Succession Planning, Recruiting, Talent Management, Benefits Administration, Program Development, Conflict Resolution, Nonprofits, Workshop Facilitation, Leadership Development, Program Management, Career Development, Change Management, Organizational..., Employee Benefits, Government, Community Outreach, Public Speaking

Education
State University of New York College at Oswego   1993 — 1997

Loyola University Maryland   1988 — 1992

Towson High

Experience
Veterans Health Administration  August 2012 - Present
Maryland Department of Human Resources   May 2010 - July 2012
Ceridian  April 2009 - February 2010

Skills
Stress Management, Coaching, Family Therapy, Training, Mental Health, CBT, Behavioral Health, Psychotherapy, Clinical Supervision

Education
The Catholic University of America   2000 — 2001
Master of Social Work (MSW), Clinical/Medical Social Work

Bowie State University   1999 — 2001
Bachelor of Science (B.S.), Social Work

Experience
Maryland Department of Human Resources   March 2015 - Present
Capital One  September 2012 - February 2015
M&T Bank  December 2011 - September 2012
M&T Bank  January 2003 - December 2011
M&T Bank  January 1993 - December 2011
U.S. Marine Corps   September 1988 - February 2007
U.S. Marine Corps   January 1988 - January 2006
Allfirst Bank  January 2000 - January 2003
First National Bank of Maryland  January 1997 - January 2000
First National Bank of Maryland  January 1993 - January 1997

Skills
Sales Management, Strategy Development, Performance Management, Management, Mergers & Acquisitions, Training, Financial Analysis, Microsoft Excel, Commercial Banking, Managerial Finance, Program Management, Leadership, Leadership Development, Retail Banking, Strategy, Strategic Thinking, Credit, Organizational..., Banking, Portfolio Management, Budgets, Risk Management, Sales, Loans, Marketing, Finance, Consumer Lending, Small Business Lending, Credit Analysis, Underwriting, Relationship Management, Commercial Lending, Mortgage Lending, Lines Of Credit, Loan Origination, Executive Management, Financial Services, Credit Risk, Treasury Management, Mortgage Banking, Cash Management, Branch Management, SBA

Education
Graduate School Of Retail Bank Management   2010 — 2012
Certificate Program, Retail Bank Management

Georgetown University - The McDonough School of Business   2007 — 2007
Executive Master's in Leadership, Leadership

Virginia Military Institute   1984 — 1988
B.A;, History; Psychology

Experience
Health Equity Solutions   May 2015 - Present
American Diabetes Association  August 2009 - April 2015
Strayer University  October 2012 - 2015
American University  August 2012 - 2015
Drinker Biddle & Reath LLP  September 2008 - August 2009
SEIU  June 2005 - September 2008
SEIU  June 2003 - June 2005
RESI  June 2001 - June 2003
Maryland Department of Human Resources   July 2000 - June 2001

Skills
Medicaid, Public Policy, Legislative Relations, Legislation, Grassroots Organizing, Non-profits, Policy Analysis, Political Campaigns, Community Outreach, Coalitions, Policy, Government, Program Development, Strategic Communications, Research, Public Speaking, Politics, Nonprofits, Analysis, Health Policy

Education
American University   2002 — 2011
PhD, Sociology

American University   2002 — 2006
Graduate Certificate, Social Research

Virginia Polytechnic Institute and State University   1998 — 2000
Masters, Public Administration

Virginia Polytechnic Institute and State University   1994 — 2000
Master, Public Administration

Virginia Polytechnic Institute and State University   1994 — 1998
BA, Polictical Science; Legal Studies and Women Studies

Virginia Polytechnic Institute and State University   1994 — 1998
BA, Interdisplinary Studies

Experience
Maryland Department of Human Resources   March 2010 - Present
MD DHR   March 2010 - Present
2010: Maryland Child Support Enforcement Agency   March 2010 - Present
Alexandria City Public School  January 2010 - March 2010
2009-2010: Alexandria City Public Schools   January 2010 - March 2010
CEPEHA   February 2002 - April 2004

Education
Universitat Jaume I   2003 — 2004
MA, PEACE AND DEVELOPMENT STUDIES

UNIVERSITE DE KINSHASA   1995 — 2000
BS, POLITICAL AND ADMINISTRATIVE SCIENCES

College of Southern Maryland
AA, Education

College of Southern Maryland
degree; Master degree, Elementary Education; Peace and Development Studies

Universite de Kinshasa (Unikin)
Bachelor degree, Political and Administrative Sciences

Experience
Maryland Department of Human Resources   2009 - Present
Maryland Judiciary  2007 - 2009
Allison, McCormac, and Nickolaus   1987 - 1990

Skills
SQL, Database Admin, Project Management, DFD, Use Case Analysis, Microsoft Office, Systems Analysis, Research, Requirements..., System Requirements, Query Writing, Data Architecture

Education
University of Maryland Baltimore County   2008 — 2012
Master's degree, Management Information Systems, General

Loyola University Maryland   1981 — 1985
bes, engineering science

Experience
Behavioral Health System Baltimore  October 2013 - Present
Baltimore Mental Health Systems, Inc.   February 2013 - September 2013
Baltimore City Department of Social Services  2010 - 2013
Maryland Department of Human Resources   2009 - 2010
The Oyster Company   2005 - 2008
AstraZeneca  2001 - 2002
United Behavioral Health  1997 - 2001

Skills
Policy Analysis, Healthcare, Program Management, Account Management, Organizational..., Sales, Operations Management, Data Analysis, Business Management, Negotiation, Public Policy, Government..., Budgets, Leadership, Nonprofits, Social Services

Education
Boston College   1993 — 1995
MSW, Social Work

Duke University   1988 — 1992
A.B., Public Policy

Experience
Casey Family Services  March 1990 - Present
Child Welfare LeagueOf America   1987 - 1990
Maryland Department of Human Resources   1982 - 1987

Skills
Social Services, Community Outreach, Program Development, Non-profits, Program Evaluation, Philanthropy, Foster Care, Public Policy, Research, Case Managment, Community Development, Strategic Planning, Nonprofits, Child Welfare, Fundraising, Organizational..., Policy, Grants, Management, Workshop Facilitation, Project Planning, Child Advocacy, Budgets, Program Management, Public Speaking, Mental Health, Technical Assistance, Non-profit..., Staff Development, Policy Analysis, Board Development, Adoption, Grant Writing, Resource Development, Youth Development, Volunteer Management, Child Development, Crisis Intervention, Volunteer Training, TF-CBT, Community Organizing, Conflict Resolution, Psychotherapy, Psychosocial, Adolescents, Mental Health Counseling, Case Management

Education
Fordham University
Master of Social Work (MSW), Community Organization and Advocacy

Southern Connecticut State University
Bachelor of Arts (B.A.), Psychology

Experience
Home  July 2012 - Present
Various Companies  September 2010 - June 2012
Carroll County Chamber of Commerce  2006 - September 2010
Maryland Workforce Promise Project   2005 - 2006
Maryland Department of Human Resources   2003 - 2004
Haddad Consulting, LLC   2000 - 2003
Washington Suburban Sanitary Commission  1985 - 2000

Skills
Organizational..., Strategic Planning, Program Management, Non-profits, Change Management, Nonprofits, Human Resources, Leadership Development, Government, Public Relations, Public Speaking, Budgets, Contract Negotiation, Analysis, Negotiation, Customer Service, Training, Event Management, Policy, System Administration, Research, Marketing, Event Planning, Project Management, Management, Grant Writing, Leadership, Microsoft Office, Team Building, Fundraising

Education
Baruch College, City University of New York (CUNY)   1967 — 1969
Management

Saint John's University   1962 — 1963
B.A., Philosophy

Brooklyn Preparatory High School   1955 — 1959

Experience
Maryland Department of Human Resources   August 2012 - Present
Baltimore City Department of Social Services  September 2008 - August 2012

Skills
Social Services, Community Outreach, Case Managment, Non-profits, Program Development, Public Speaking, Crisis Intervention, Program Evaluation, Event Planning, Strategic Planning, Leadership Development, Research, Child Welfare, Program Management, Case Management, Nonprofits

Education
University of Maryland Baltimore   1995 — 1999
MSW, Social Work

Morgan State University   1984 — 1990
Bachelor of Science, Business Management

Experience
State of Maryland  September 2012 - Present
Maryland Department of Human Resources   2012 - Present
Baltimore City Department of Social Services  November 2006 - September 2012
Julie Community Center   March 1989 - November 2006

Skills
Crisis Intervention, Adolescents, Mental Health Counseling, Government, Behavioral Health, State Government, Community Organizing, Community Development, Event Planning, Public Speaking, Public Administration, Grant Administration, PowerPoint, Legislation, Caseload Management, Public Policy, Community Outreach, Program Management, Grant Writing, Child Welfare, Volunteer Management, Grassroots Organizing, Public Health, Mental Health, Microsoft Office, Program Development, Program Evaluation, Local Government, Non-profits, Workforce Development, Fundraising, Case Managment, Social Services, Grants, Workshop Facilitation, Policy, Youth Development, Motivational..., Psychotherapy, Nonprofits, Career Counseling, Supervisory Experience, Group Therapy, Case Management, Child Development, Psychology, Case Management Services, Family Therapy, Foster Care, Interventions

Education
University of Maryland School of Social Work   2008 — 2011
Masters of Social Work, Families and Children, Clinical

Coppin State University   2003 — 2006
BSW,BS in Applied Psychology, Social Work, Psychology

Anne Arundel Community College   1999 — 2002
AA Human Services, Human Development, Family Studies, and Related Services

Mercy High School   1970 — 1974

Experience
Boston University School of Medicine  2011 - Present
Maryland Department of Human Resources   2009 - 2010
MA Department of Children and Families  February 2004 - May 2009

Skills
Community Outreach, Program Evaluation, Non-profits, Child Welfare, Social Services, Case Managment, Mental Health, Fundraising, Non-profit..., Government, Grants, Family Therapy, Community Organizing, Group Therapy, Community Development, Public Policy, Event Planning, Youth Development, Nonprofits, Leadership Development, Proposal Writing, Public Speaking, Public Health, Career Counseling, Economic Development, Program Management, Research, Workshop Facilitation, Adolescents, Volunteer Management, Mental Health Counseling, Psychology, Capacity Building, Staff Development, Psychotherapy, Philanthropy, Qualitative Research, Motivational...

Education
City University of New York-Baruch College   2009 — 2010
Master of Public Administration (MPA)

University of Massachusetts Boston   1997 — 2001
Bachelor of Arts (BA), Criminal Justice, Africana Studies and Sociology

Experience
Maryland Department of Health and Mental Hygiene  November 2010 - Present
Maryland Department of Human Resources   September 2008 - October 2010

Skills
Government, Contract Management, Local Government, Purchasing, E-procurement, Spend Analysis, Government Procurement

Education
University of Phoenix   2007 — 2009
MIS, Master of Information System

College of the Immaculate Conception   1998 — 2001
MBA, Business Administration

Central Luzón State University   1992 — 1996
BSBA, Marketing

Experience
Maryland Department of Human Resources   June 2014 - Present

Skills
Research, Teaching, Research, Public..., Public Speaking, Community Outreach, Social Services, Program Evaluation, Mental Health

Education
Howard University
MSW, Social Work

Experience
Maryland Department of Human Resources   January 2014 - January 2015
Maryland Department of Human Resources   September 2012 - December 2013
Governor's Office of Policy   December 2010 - September 2012
Governor's Office of Community Initiatives  August 2008 - April 2011
Harvard Kennedy School of Government  August 2007 - May 2008
Harvard Square Academy  August 2006 - January 2008
America Reads*America Counts  December 2005 - June 2006
Teach for America  September 2002 - June 2004

Skills
Community Outreach, Public Policy, Policy Analysis, Non-profits, Program Evaluation, Organizational..., Curriculum Design, Project Planning, Nonprofits, Program Management, State Government, Performance Management, Recruiting, Strategy, Research, Conflict Resolution, Leadership, Editing, Higher Education, Policy, Grant Writing, Curriculum Development, Fundraising, Public Speaking, Administration, Organizational..., Strategic Communications, Government, Compassion, Program Development

Education
Harvard University   2006 — 2008
Master of Public Policy

University of Maryland   1998 — 2002
Bachelor of Arts degree, English

Experience
Dept of Public Safety & Correctional Services   July 2013 - Present
Dept of Public Safety & Correctional svc   March 2012 - Present
Maryland Department of Human Resources   February 2011 - March 2012
The MENTOR Network  January 2006 - September 2010
FAMILY ADVOCACY SERVICES, MARYLAND   July 1996 - January 2006

Skills
Government, Microsoft Office, Policy, Strategic Planning, Analysis, Budgets, Auditing, Invoicing, Account Reconciliation, Management, Microsoft Word, Variance Analysis, Microsoft Excel, Financial Statements, Financial Analysis

Education
Morgan State University   1994 — 1996
Master of Business Administration (MBA), FINANCE

Morgan State University   1984 — 1989
Bachelor's degree, Accounting

Morgan State University   1984 — 1989
Bachelor's degree, MANAGEMENT

St. Joseph's Convent

Experience
Maryland Port Administration  October 2012 - Present
Maryland Department of Human Resources   July 1983 - October 2001

Skills
Procurement

Education
University of Maryland College Park   1978 — 1979
Journalism

Morgan State University   1973 — 1977
Bachelor of Arts (BA), History/African-American Studies

Experience
Maryland Department of Human Resources   November 2008 - Present
Humanim  February 2012 - July 2013
Baltimore City Mayor's Office of Employment Development  1999 - November 2008

Education
Morgan State University
Master of Social Work (MSW), Urban Youth and Families

Sojourner-Douglass College
Bachelor of Science (BS), Human Services, Social Work

Experience
U.S. Department of Justice, Criminal Division   October 2014 - Present
U.S. Department of Justice, Criminal Division   August 2009 - October 2014
U.S. Department of Justice, Criminal Division   August 2009 - April 2011
JJ BLAC Enterprises   January 2007 - June 2010
Maryland Department of Human Resources   October 2006 - July 2007
Maryland Department of Human Resources   January 2004 - October 2006

Skills
Active Top Secret..., Government, Emergency Management, Emergency Planning, Homeland Security, Security Operations..., Policy Design and..., Strategic Planning, Policy Analysis, Program Analysis, Program Management, Access Control..., Incident Command, Incident Management, Information Security, Risk Assessment, FSL, Security, Physical Security

Education
Colorado Technical University
Master of Science (MS), Homeland Security, Cyber Security Policy

Colorado Technical University-Online
Bachelor of Business Administration (B.B.A.), Minor in Business Management, 3.73 GPA

University of Maryland University College

Experience
State of Maryland Department of Human Resources  December 2013 - Present
Maryland Department of Human Resources   January 2013 - December 2013
Baltimore City Department of Social Services  December 2001 - January 2013

Skills
Government, Community Outreach, Volunteer Management, Public Speaking, Customer Service, Nonprofits, Public Policy, Grant Writing, Microsoft Word, Research, Microsoft Office, Program Management, Program Development, Fundraising, Mental Health, Grants, Policy Analysis, Program Evaluation, Community Development, Teaching

Education
City University of New York-John Jay College of Criminal Justice   1975 — 1978
Bachelor of Science (B.S.), Psychology & Criminal Justice

Dwight-Englewood School   1969 — 1974
Diploma, General Studies

Experience
Maryland Department of Human Resources   October 2014 - Present
Maryland Department of Human Resources   April 2011 - October 2014
Sheppard Pratt  October 2010 - April 2011
NCIA  February 2005 - November 2010
Towson University  June 2009 - August 2009

Skills
Case Managment, Interviews, Case Management, Program Management, Treatment, Developmental..., Classroom, Social Services, Crisis Intervention, Child Welfare, Mental Health, Community Outreach, Mental Health Counseling, Program Development, Adolescents, Group Therapy, Youth Development, Foster Care, Behavioral Health, Nonprofits

Education
Towson University   2014 — 2019
Master of Science (M.S.), Information Technology

Towson University   2007 — 2009
Bachelor's degree, Criminal Justice/Police Science

Coppin State University   2004 — 2007

Experience
Maryland Department of Human Resources   September 2014 - Present
Kearney & Company  September 2008 - July 2013
Council for Logistics Research  October 2004 - September 2008

Skills
Business Process..., Team Facilitation, Lean Six Sigma, Requirements Analysis, Office Administration, Business Analysis, SDLC, Process Improvement, Business Process, Six Sigma, Change Management, Business Process..., Managerial Finance, Auditing

Education
University of Maryland University College   2001 — 2003
Master of Science (MS), Management Information Systems, General

Howard University   1995 — 1999
Bachelor of Science (BS), Management Information Systems, General

Experience
Maryland Department of Human Resources   1988 - Present

Education
American University

Experience
Maryland Department of Human Resources   April 2015 - Present
RITE AID  August 2011 - April 2015
Target  November 2011 - March 2013
Walgreens  April 2006 - June 2011

Education
Coppin State University   2014 — 2016
Master of Science (M.S.), Human Services with Family Counseling Councentration

University of Baltimore   2014 — 2016
Master of Science (M.S.), Human Services Administration

Coppin State University   2011 — 2013
Bachelor of Science (B.S.), Interdiscipinary Studies

Mott Community College   2008 — 2009
Associate of Arts and Sciences (AAS), General Business

Experience
Maryland Department of Human Resources  

Education
Morgan State University   1978 — 1982
Bachelor of Arts (B.A.), Political Science and Government

University of Maryland School of Social Work (M.S.W.)
Masters of Social Work