Experience
Allied Telesis  June 2014 - November 2014
Allied Telesis  July 2011 - October 2014
Allied Telesis  June 2011 - October 2014
Allied Telesis  August 2012 - June 2014
Allied Telesis  February 2012 - August 2012
Allied Telesis, Inc.   April 2010 - February 2012
Milestone Technologies, Inc.   October 2009 - February 2010
Bacti-Lab Inc.   May 2008 - November 2008
Comfort Inn Gilroy, CA   February 2004 - May 2008
Clarion President's Inn   February 2001 - February 2004

Skills
Switches, Troubleshooting, Routers, Networking, Linux, VLAN, TCP/IP, Perl, Operating Systems, Hardware, VoIP, Wireless Networking, Network Administration, Cisco Technologies, Servers, Frame Relay, Automation, WAN, C, IP, Testing, Ethernet, RIP, OSPF, CSM, VCA-DCV, IXIA, Spirent, VMware vSphere, Windows Server, Linux Server, Shell Scripting, PHP, HTML, Test Systems, Test Automation, Test Planning, Quality Assurance, Software Quality..., GUI test automation, QoS, SNMP, IGMP, Cross-functional Team..., Functional Testing, Performance Testing, System Integration..., Test Cases, Wireless, Microsoft Office

Education
Stanford University   2014 — 2014
Stanford Continuing Studies: PHP with MySQL, Engineering, 4.0

Code Academy
Engineering, Python, --

DeVry University
Bachelor's, Network and Communications Management

Evergreen Valley College
Associate's, General Studies with an Emphasis on Sociology

San Jose State University   2007 — 2008
n/a, Engineering

Central County Occupational Center   1999 — 2000
CAD Certified, Computer Aided Drafting

Experience
SPN Networks, inc   June 2015 - Present
Milestone Technologies, Inc.   March 2015 - May 2015
Compucom  February 2015 - March 2015
Kaiser permanente  August 2014 - December 2014
Bank of America  June 2012 - February 2014

Skills
C++, Java, C, Windows, Linux, Microsoft Office, Windows Server, Active Directory, Social Networking, Networking, Time Management, Computer Hardware, Windows 7, Leadership

Education
California State University-Northridge   2010 — 2014
Bachelor's Degree, computer information technology

California State University-Northridge
Bachelor of Science (B.Sc.), computer information technology

Experience
Milestone Technologies, Inc.   September 2015 - Present
Milestone Technologies, Inc.   March 2014 - Present
Milestone Technologies, Inc.   July 2013 - March 2014
The Abbot's Cellar   July 2012 - August 2013
Patxi's Pizza  October 2011 - August 2012
Holland America Line and Princess Cruises Alaska and the Yukon  May 2011 - September 2011
Starbucks  January 2011 - May 2011
Bonaventure Brewing Company   March 2007 - December 2010
Banana Republic / Gap Inc.   August 2006 - December 2009

Skills
Training, Microsoft Office, Customer Satisfaction, Customer Service, Technical Support, Leadership, Management, Sales, Salesforce.com, Time Management, Microsoft Word, Social Networking, Cold Calling, CRM, Coaching, Product Support, Team Leadership, Sales Operations, Mac OS, Windows, Event Planning, Employee Training, Customer Acquisition, PowerPoint, Employee Relations, Retail Marketing, New Business Development, Product Marketing, Product Management, Customer Experience, Executive Support, Inventory Management, Microsoft Excel, Communication, Retail Category..., Linux, VIP Services, Wireless Networking, Public Speaking, Recruiting, Media Relations, LibreOffice, Mentoring

Education
Foothill College   2015 — 2016
Associate’s Degree, Psychology, 3.78

California Healing Arts College   2007 — 2009
Technical Degree, Clinical Massage Therapy & Rehabilitation

Denton High School   2000 — 2004
High School, Diploma Received

Experience
Wyse Technology  September 2012 - Present
Wyse Technology  June 2011 - Present
Align Technology  October 2010 - June 2011
Milestone Technologies, Inc.   April 2010 - December 2010
Jean-Marc Mazzoni Consulting Services   January 2004 - December 2010
Embark Corporation  February 2008 - May 2010
CPCMG   September 2001 - February 2008
Great Entertaining   1999 - 2001
Previous Professional Experience / France   January 1992 - December 1998

Skills
Security, Data Center, Cloud Computing, Firewalls, Virtualization, Networking, Zero Trust Model, Infrastructure, VMware, Network Security, Information Technology, Disaster Recovery, VPN, Servers, Information Security, DNS, High Availability, Healthcare Industry, Routing, Cisco Technologies, VoIP, VMware Infrastructure, Computer Security, Network Design, vSphere, Storage Area Networks, VMware vSphere, SAN

Education
Université Paris Sud (Paris XI)   1983 — 1993
Doctorate, General Medicine

Academy of Art University

Experience
Milestone Technologies, Inc.   June 2014 - Present
Animoto  January 2011 - May 2014
Loyalty Lab  January 2010 - August 2010
Yelp.com  September 2008 - April 2009
Inner Circle Entertainment   January 2006 - July 2008

Skills
Social Media, Online Marketing, Customer Relations, Online User Experience, User Interface, Account Management, Customer Loyalty, Music Licensing, Music Curation, User Experience, Brand Loyalty, Customer Service, Social Networking, CRM, Integrated Marketing, Social Media Marketing, Blogging, Email Marketing, Marketing, Content Strategy, Start-ups, Digital Marketing, Digital Strategy, Salesforce.com, Sales, Mobile Marketing, Online Advertising, Digital Media, Web Analytics, Video, Event Management, Lead Generation, Management, Leadership, Strategy

Education
Cal Poly San Luis Obispo   2001 — 2005
Bachelor of Arts (B.A.), Theatre/Theater

California Polytechnic State University-San Luis Obispo   2001 — 2005
Bachelor of Arts, Theatre Arts

acalanes high school   1997 — 2001

Experience
Milestone Technologies, Inc.   December 2013 - Present

Skills
Customer Service, Training, Troubleshooting, Time Management, Technical Support, Customer Satisfaction, Social Networking, Salesforce.com, Leadership, Operating Systems, Call Centers, Team Leadership, Process Improvement

Education
Butte College   2009 — 2011
Associate's degree, Social and Behavioral Sciences and University Studies

Butte College
Associate's degree Social and Behavioral Sciences, University Studies

Experience
Milestone Technologies, Inc.   June 2014 - Present
BD Biosciences  July 2011 - September 2011
MET Laboratories, Inc.   February 2004 - December 2007
Kintetsu World Express  September 2000 - August 2003

Skills
Microsoft Office, Troubleshooting, Windows, Active Directory, Project Management, Network Administration, Network Security, Visio, Software Documentation, Microsoft Excel, Microsoft Word, Customer Service, Lotus Notes, Java, Testing, Adobe Acrobat, Telecommunications, Management, Mac OS X, OS X, Technical Support

Education
ITT Technical Institute   2001 — 2003
Associates, Computer Science and Networking

College of San Mateo   2000 — 2001
General Studies

Experience
Accenture  December 2014 - Present
Accenture  August 2013 - December 2014
Milestone Technologies, Inc.   January 2012 - July 2013
Autronic Plastics   December 2009 - November 2011
The Home Depot  October 2006 - December 2009

Skills
Social Networking, Social Media, Analytics, Microsoft Office, Legal Documents, Access, Microsoft Word, Time Management, Training, Compliance, Data Entry, PowerPoint, E-commerce, Project Management, Customer Service, Sales, Bookkeeping, Management, Finance

Education
Keller Graduate School of Management of DeVry University   2011 — 2015
Masters, Accounting and Financial Management

John Jay College of Criminal Justice   2008 — 2010
Bachelor of Arts (B.A.), Forensic Psychology

Briarcliffe College   2007 — 2008
Associate of Arts (A.A.), Criminal Justice

New Hyde Park Memorial HS

Experience
High School Nation   March 2014 - October 2014
Ernie Ball, Inc.   September 2013 - October 2014
Ernie Ball, Inc.   June 2012 - August 2014
Milestone Technologies, Inc.   December 2013 - March 2014
UHFS CSU, Chico   August 2009 - May 2011
City Of Roseville  May 2008 - August 2008

Skills
Audio Engineering, Logic Studio, Live Sound, Mac, Event Planning, Social Media, Customer Service, Public Speaking, Team Leadership, Teamwork, Microsoft Excel, Microsoft Word, PowerPoint, Social Networking

Education
California State University-Chico   2008 — 2013
Bachelor of Arts (BA), Music Industry and Technology, 3.762 Honors in General Education

Experience
Chico Unified School District  February 2015 - Present
Milestone Technologies, Inc.   December 2013 - January 2015
Stonewall Alliance Center   August 2011 - November 2013
Volunteers in Africa   May 2012 - June 2012
St. Francis Neighborhood Center  December 2010 - June 2011
Methodist Hospital  October 2008 - December 2010

Skills
Vendor Management, Project Management, Troubleshooting, Technical Support, Program Management, IT Service Management, Team Leadership, Customer Service, Training, Call Centers, Computer Hardware, Quality Assurance, Salesforce.com, Leadership

Education
California State University-Chico   2011 — 2013
Bachelor of Arts (BA), Geography

Experience
Milestone Technologies, Inc.   December 2013 - Present
Papa Murphy's International  October 2004 - November 2013
Dunns Midtown Coffee   February 2012 - July 2012
EyeMasters  March 2010 - November 2010

Skills
Time Management, Restaurant Management, Inventory Management, Customer Service, Customer Satisfaction, Phone Etiquette, Data Entry, Public Speaking, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Call Centers, ServSafe, Food Safety, Cashiering, Restaurants, Food Service, Food Preparation, Food & Beverage, Cash Handling Experience, Cooking, Food, Multi-unit, Cash Register, PowerPoint

Education
Colorado Technical University   2013 — 2014
M.B.A., Project Management, 3.91

Colorado Technical University   2011 — 2013
B.S. Business Administration, Business Administration and Management, General, 3.90

Experience
Milestone Technologies, Inc.   April 2015 - Present
Milestone Technologies, Inc.   March 2015 - April 2015
Microsoft  September 2013 - March 2015
ComputerCare  February 2013 - March 2013
DeVry University  November 2011 - December 2012
China Unicom  July 2008 - February 2010
China Soft International   July 2007 - August 2007

Skills
OSPF, TCP/IP, Network Administration, Network Design, BGP, EIGRP, CCNA, Routing, Networking, LAN-WAN, DNS, Cisco Routers, Microsoft Office, Cisco IOS, DHCP, Cisco Technologies, Firewalls, Network Architecture, Visio, MS Project, Vlan, ACLs, QoS, IGRP, Frame Ralay, Unix, Linux, Windows,..., Adobe Photoshop, adobe Flash, Dreamweaver, ServiceNow

Education
Devry University Keller Graduate School   2010 — 2012
Master, Information System Management

Central South University   2004 — 2008
BS, Computer Science

Experience
Milestone Technologies, Inc.   March 2014 - Present
KORUS Co., Inc.   March 2012 - February 2014
JDSL Consulting Co.   August 2011 - February 2012
Santa Monica College  January 2007 - March 2008
TheMap   October 2005 - August 2006
CES English Institution   October 2005 - July 2006
51st Infantry Division (Military)   October 2003 - October 2005
Pickuphone   February 2003 - September 2003

Skills
Marketing Strategy, Business Strategy, International Business, Consultation, Customer Relations, Administration, Strategic Planning, Customer Service, Team Building, Negotiation, Problem Solving, Social Networking, Team Leadership, Public Speaking, Planning, Direct Marketing, New Business Development, Analysis, Supervisory Skills, Online Marketing, Email Marketing, Event Management, Inventory Management, Program Management, Scheduling, Competitive Analysis, Social Media Marketing, Digital Marketing, Recruiting, Advertising, Marketing, Sales, Market Research

Education
University of California, Santa Cruz   2009 — 2012
BA, Economics

Beijing Language and Culture University   2011 — 2011
Exchange Student, Chinese (Mandarin)

Santa Monica College   2006 — 2009
Associate of Arts (AA), Business Administration and Management, General

University of Windsor   2000 — 2001
Bachelor of Science (BS), Business Administration

Academie Ste Cecile International High School   1999 — 2000
High School (Windsor, Ontario, CANADA), High School/Secondary Diplomas and Certificates

Sheldon Williams Collegiate High School   1997 — 1999
High School (Regina, Saskatchewan, CANADA)

Experience
We Olive, LLC   July 2014 - March 2015
Milestone Technologies, Inc.   October 2013 - May 2014
GreenTraks/ CSU, Chico Sustainable Management Department   December 2012 - May 2013
Sustainability Consultations of Office Practices   February 2010 - May 2013
Sustainability Management Association   August 2012 - December 2012
The Ravine Waterpark   May 2005 - August 2010

Skills
Leadership, Sustainability, Teamwork, Environmental Issues, Critical Thinking, Community Outreach, Cultural Awareness, Social Media, Spanish, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Environmental Awareness, Cultural Diversity, Travel, Holistic Health, Fitness Training

Education
California State University-Chico   2009 — 2013
Bachelor of Science, Entrepreneurial and Small Business Operations, Senior

California State University-Chico   2009 — 2013
Bachelor of Science , Minor in Managing For Sustainability

Universidad Nacional de Costa Rica   2010 — 2011
Spanish Language, Literature, and Culture, Sophomore

Experience
Amazon  March 2012 - Present
Milestone Technologies, Inc.   June 2012 - January 2014
Milestone Technologies, Inc.   November 2011 - June 2012

Skills
Help Desk Support, Hardware, Troubleshooting, Technical Support, Microsoft Excel, Operating Systems, Customer Satisfaction, Inventory Management, Microsoft Office, Laptops, Windows 7, Testing, OS X, Windows XP, Google Apps, System Administration, Inventory Control, Customer Experience, Hardware Installation, Leadership, System Deployment, Software Installation, Computer Hardware, Remedy Ticketing System, Quality Assurance, Printers, Analysis, Networking, Ubuntu, Computer Repair, iPhone, Windows Vista, Mac OS, Software, Android, Google Docs, Access, E-commerce, Entrepreneurship, Cycle Counting, Online Marketing, Market Research, Target Marketing, Demographics, Online Advertising, Multitasker, Advertising Sales, Management Accounting, Promotions

Education
DeVry University-California   2008 — 2011
Bachelor of Science (B.S.) in Business Administration, Sales and Marketing, 3.3 GPA

Experience
Milestone Technologies, Inc.   April 2015 - Present
Milestone Technologies, Inc.   October 2013 - Present

Skills
Vendor Management, Recruiting, Program Management, Training, Customer Service, Process Improvement, Strategic Planning, Customer Satisfaction, Team Building

Education
University of San Francisco   2005 — 2006
Master of Education (M.Ed.)

California State University-Chico   1997 — 2001
Bachelor of Arts (B.A.), History

Experience
WhiteHat Security  September 2015 - Present
Support.com  May 2015 - September 2015
Milestone Technologies, Inc.   September 2014 - May 2015
San Jose State University  September 2013 - February 2014

Skills
Customer Service, PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, Communication, IT Solutions, Pre-sales, Sales Operations, Social Networking, Public Speaking, Marketing, Facebook, Teamwork, Sales, CRM

Education
San Jose State University   2012 — 2014
Bachelor's degree, Speech Communication and Rhetoric

Cuesta College   2009 — 2012

Experience
Lulus.com  February 2015 - July 2015
Facebook  August 2014 - November 2014
Milestone Technologies, Inc.   2013 - August 2014
Adventist Health  December 2010 - July 2014
California State University, Chico  August 2010 - May 2014
FPI Management  May 2013 - December 2013
California State University, Chico  May 2010 - August 2010
The Orion, Chico State  August 2009 - August 2010
California State University, Chico  December 2008 - August 2010

Skills
Blogging, Higher Education, Student Affairs, Student Development, Research, Public Speaking, Academic Advising, Teaching, Event Planning, Microsoft Office, Social Media, Community Outreach, PowerPoint, Editing, Curriculum Development, Program Development, SPSS, Copy Editing, Statistics, Customer Service, Project Coordination, Lecturing, Grading, Microsoft Word, Facebook, Training, Public Relations, Psychology, Data Entry, Program Management, Microsoft Excel, Social Networking, Time Management, Management, Leadership, Communication

Education
California State University-Chico   2010 — 2014
Master of Arts (M.A.), Psychological Science

California State University-Chico   2008 — 2010
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs

California State University-Chico   2008 — 2010
Bachelor of Arts (B.A.), Psychology

California State University-Chico   2008 — 2010
Bachelor of Arts (B.A.), Journalism

Cuesta College   2004 — 2005
Associate of Arts (A.A.), General Studies

Cuesta College   2004 — 2005
Associate of Science (A.S.), General Studies

Experience
Accenture  June 2015 - Present
Milestone Technologies, Inc.   June 2014 - June 2015
Calovefornia Designs   January 2013 - September 2013
American Classroom   February 2012 - August 2012
Bridge Club Tianjin   March 2012 - July 2012
Smart Kids Learning Academy   March 2012 - July 2012
YMCA  June 2006 - January 2012
College Works Painting  January 2005 - August 2005

Skills
Public Speaking, Curriculum Development, Classroom, Teaching, Microsoft Word, PowerPoint, Microsoft Excel

Education
California State University-Sacramento   2002 — 2006
Bachelor of Arts (B.A.), Communication and Media Studies

Experience
California Democratic Party  April 2014 - Present
Milestone Technologies, Inc.   November 2013 - April 2014
Milestone Technologies, Inc.   June 2013 - August 2013
League of Women Voters of California  January 2013 - May 2013
California State University, Chico  February 2012 - May 2013
Chico Downtown Business Association   August 2012 - December 2012
CID Sales   June 2012 - August 2012
Sierra Circuit Repair   April 2011 - June 2011
California Department of Education  August 2007 - August 2010

Skills
Social Media, Public Speaking, Public Relations, Facebook, Microsoft Office, PowerPoint, Outlook, Social Networking, Customer Service, Nonprofits, Research, Event Management, Event Planning, Student Leadership, Community Outreach, Microsoft Word, Newsletters, Management, Troubleshooting, Fundraising, Microsoft Excel, Software Documentation, Windows, Marketing, Program Development, Photography, Non-profits, Facebook Marketing, SPSS, Analysis, Hootsuite, Convio, Salesforce.com

Education
California State University-Chico   2010 — 2013
Bachelor of Arts (B.A.), Communication, Public Affairs Option

Experience
Lifetouch  February 2015 - Present
Energy Plant   April 2013 - Present
Milestone Technologies, Inc.   November 2013 - February 2015
Lifetouch  July 2011 - October 2013
California State University, Chico  January 2011 - May 2011

Skills
Photoshop, Dreamweaver, Illustrator, CSS, InDesign, HTML 5, C++, Object Oriented Design, CodeBlocks, Final Cut Studio, Logic Studio, Pro Tools, Mac OS X, Microsoft Office, JavaScript

Education
California State University-Chico   2007 — 2011
B.A., Media Arts

Experience
Milestone Technologies, Inc.   November 2013 - Present
Squeeky Clean   2012 - 2012
United States Air Force  June 2007 - June 2011

Skills
Military, Security Clearance, DoD, Operations Management, Program Management, Team Building, Leadership, Process Improvement, Air Force, Military Operations, Military Experience, Customer Service, Team Leadership, Microsoft Office, Command

Education
Butte College   2011 — 2013

Experience
Hines  July 2014 - Present
Milestone Technologies, Inc.   May 2013 - 2014
AlliedBarton Security Services  February 2011 - May 2013
Next Door Solutions to Domestic Violence  October 2010 - February 2011
Club One  July 2007 - February 2011

Skills
Customer Service, Event Management, Time Management, Human Resources, System Administration, Public Speaking, Organization, Team Leadership, Sales, Facebook, Security, Leadership, Data Entry, Interviews, Retail, Social Networking, Microsoft Excel, Social Media

Education
San Jose State University   2006 — 2008
Bachelors of Science, Justice Studies

De Anza College   2004 — 2006
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies

Experience
Milestone Technologies, Inc.   May 2015 - Present
Atoom Engineering Company   April 2013 - June 2014
Idc  January 2013 - March 2013
Enana Al-Iraq   August 2012 - March 2013
St Georges Healthcare NHS Trust  June 2011 - July 2012

Skills
Core Network, Matlab, Troubleshooting, Signal Processing, Project Management, NSS, HLR, Engineering, Ultrasound, Data Analysis, Microsoft Office, Windows Server, Digital Signal..., Telecommunications, 3G, GSM, Hospitals, Medical Devices, Media Gateways, Clinical Research, SSIS, C, Biomedical Engineering, Windows, CCNA

Education
Brunel University   2008 — 2009
Master's degree, wireless communication systems engineering, Distinction

University of Baghdad   2004 — 2008
Bachelor's degree, Electrical, Electronics and Communications Engineering, 79.5%

Experience
Paul Hastings  February 2014 - Present
Morgan, Lewis & Bockius LLP   December 2010 - October 2013
Milestone Technologies, Inc.   August 2008 - September 2010
Dell  2003 - 2007

Skills
Technical Support, Networking, Hardware, Laptops, Windows XP, Project Management, Information Technology, Printers, Sla, System Administration, Troubleshooting, Windows 7, Active Directory, XP, System Deployment, Servers, Disaster Recovery, Windows Server, IT Operations

Education
American InterContinental University   2006 — 2008
BIT, Information Technology (Networking)

Experience
Milestone Technologies, Inc.   December 2014 - Present
Elite Educational Institute  November 2014 - November 2014
Elite Educational Institute  October 2014 - November 2014
Robert Frost Library, Amherst College   September 2010 - May 2014

Skills
English, Text Editing, Proofreading, Photography, Microsoft Office, Research, Tutoring, PowerPoint, Microsoft Word, Customer Service, Typing, Social Media, Google Docs, Google Drive, Organization Skills

Education
Amherst College   2010 — 2014
Bachelor of Arts (B.A.), English, Asian Languages and Civilizations

Nanzan University   2012 — 2012
Japanese Foreign Policy, Japanese Culture (sociolinguistics), Japanese Language, Calligraphy

Experience
Milestone Technology, Inc.   June 2006 - Present
Milestone Technologies, Inc.   February 2006 - Present
Data  July 2005 - June 2006

Skills
Servers, Windows Server, XP, Hardware, Troubleshooting, Solaris, Red Hat Linux, Software Installation, Data Center, Networking, Testing, Printers, Windows, Routers, Switches, Technical Support, VMware, Cisco Technologies, TCP/IP, Computer Hardware, SAN, Linux, Infrastructure

Education
De Anza College   2000 — 2004
Computer Systems Networking, TCP/IP, LAN/WLAN

Experience
Milestone Technologies, Inc.   September 2014 - Present
Milestone Technologies, Inc.   September 2013 - September 2014
Verizon Wireless  April 2007 - September 2013
Outback Steakhouse  September 2002 - September 2007

Skills
Critical Thinking, Problem Solving, Customer Experience, Customer Satisfaction, Sales, Multi Tasking, Social Networking, Internet, Telecommunications, Organization, Writing, Microsoft Word, Leadership, Data Entry, Teamwork, Team Leadership, Direct Sales, Customer Service, Time Management, Training, Cold Calling

Education
California State University-Hayward   2009 — 2010
English Language and Literature, General

Experience
Milestone Technologies, Inc.   February 2015 - Present
Cisco  August 2014 - January 2015
Cisco  December 2011 - January 2015
Self  July 2009 - December 2011
Equinix  February 2007 - June 2009
ROO  June 2006 - October 2006
Equinix  November 2004 - June 2006
Savvis Communications  2000 - 2004
GlobalCenter  2000 - 2001
Golden State Communications   1999 - 2000

Skills
SaaS, Cloud Computing, Data Center, Salesforce.com, Customer Service, Telecommunications, Management, Wireless, Project Management, Strategy, Professional Services, Program Management, Visio, Account Management, Testing, Technical Writing, Cisco Technologies, Software Documentation, Hosting, SharePoint, MS Project, Social Media Marketing, Project Coordination, SEO, Mac, Project Implementation, Adobe Creative Suite, Google Analytics, Cisco Wireless, Agile Methodologies, Waterfall

Education
De Anza College   2009 — 2015
Associate’s Degree, Liberal Arts and Sciences/Liberal Studies

Project Management Institute   2009 — 2015
PMP Certification

Santa Teresa High School

Experience
Facebook  July 2012 - Present
Milestone Technologies, Inc.   July 2012 - Present
Best Buy  September 2011 - July 2012
GameStop  April 2005 - September 2011
Mervyn's  March 2002 - April 2005

Skills
Troubleshooting, Technical Support, Active Directory, Microsoft Exchange, OS X, Windows, Computer Hardware, Software Installation

Education
California State University-Chico
Bachelor of Science, Applied Computer Graphics

Merced Community College
Associative Arts Degree, Transfer Studies; Applied Computer Graphics

Experience
JR Advanced Engineering   September 2015 - Present
Milestone Technologies, Inc.   January 2015 - August 2015
Independent Consultant  August 2014 - November 2014
Daintree Networks  June 2013 - May 2014
TechPro Central   August 2010 - May 2013
California Transplant Donor Network  March 2012 - September 2012
Clorox  March 2010 - December 2010
CMIT Solutions of Hayward   December 2005 - June 2009
Sprint  April 2004 - December 2005
TSA  November 2002 - May 2004

Skills
Telecommunications, Networking, Project Management, Process Improvement, Enterprise Software, Team Leadership, Management, Vendor Management, VoIP, Network Design, Strategic Planning, Switches, Integration, Customer Service, Cross-functional Team..., WAN, Technical Support, Team Building, Troubleshooting, Leadership Development, Routers, Information Technology, Problem Solving, Operations Management, New Business Development, Visio, System Administration, Telephony, Sales, Program Management, Business Planning, MS Project, Security, Budgets, Enterprise Architecture, Business Analysis, Vendor Relations, Customer Relations, Contract Negotiation, Sales Management, Call Centers, Budgeting, Contract Negotiations, Mentoring, Zigbee IEEE 802.15.4, Wireless, RoIP, Cloud Computing, Professional Services, IP

Education
Chabot College   2014 — 2015
Project Management

University of Phoenix   1999 — 2002
BS, Business - Information Systems

University of California, Santa Cruz   1995 — 1995
Certificate, Network Management

West Chicago HS   1969 — 1972

Morton West High School   1968 — 1969

Experience
Milestone Technologies, Inc.   December 2013 - Present
Handyman Hubbard   October 2006 - November 2013
California State University, Chico  October 2003 - October 2006
Hewlett Packard  June 2000 - October 2003
Hewlett Packard  October 1993 - June 2000
Hewlett-Packard  June 1976 - October 1993

Skills
Product Development, Process Improvement, Customer Service, Outsourcing, Management, Cross-functional Team..., Software Project..., Software Documentation, Continuous Improvement, Electronics, Electrical Engineering, Business Analysis, Vendor Management, Technical Support, Product Management, Project Planning, Quality Assurance, Linux, Manufacturing, Leadership

Education
CSU Chico   2004 — 2006
Mechatronic Engineering

Butte College   2003 — 2004
General Ed

DeVry University Phoenix   1974 — 1976
AS Certificate, Electronics

Experience
Globant  June 2013 - Present
GREE, Inc.   May 2012 - May 2013
Facebook for Milestone   September 2011 - May 2012
Milestone Technologies, Inc.   July 2007 - May 2012
Google for Milestone in   June 2007 - September 2011
WordsWorth Desktop Publishing   June 2006 - September 2006
IVY Review  May 2004 - September 2004

Skills
Documentation, Microsoft Office, Photoshop, Editing, Content Management, Inventory Management, HTML, Dreamweaver, Illustrator, Mac OS, Technical Writing, Word, PowerPoint, Outlook, Excel, Microsoft Excel, Microsoft Word, Newsletters, Blogging, Facebook, Software Documentation, Books, Creative Writing, Proofreading, Confluence, Publishing, OS X, Public Relations, Computer Hardware, Information Architecture, Social Networking, MODx, Copy Editing

Education
California Polytechnic State University   2001 — 2007
Master of Arts; a, English; 2007; New Media Arts and Technical Writing; Communications

California Polytechnic State University   2001 — 2007
Bachelor of Arts; a, History and English in 2005; Creative Fiction

California Polytechnic State University-San Luis Obispo   2001 — 2007
Masters, English, History, Technical Writing

Mills High School   1997 — 2001

Experience
Salesforce  August 2015 - Present
Intuit  February 2015 - August 2015
Intuit  July 2014 - February 2015
Milestone Technologies, Inc.   January 2014 - June 2014
Synergy Corporate Housing  June 2013 - December 2013
Glass, Lewis & Co.   February 2013 - May 2013
First Pointe Management Group  January 2012 - February 2013
United Equity Negotiations   May 2011 - November 2011
Office Team  August 2008 - February 2009
Hollister Co.  May 2008 - September 2008

Skills
Microsoft Office, Windows, Research, Outlook Express, Adobe Creative Suite, OS X, Marketing, Salesforce.com, Mac OS X, Android, iOS, Bluetooth, WiFi, Gmail, Google+, Google Apps, Google Docs, Social Media, Facebook, Twitter, Yardi Property..., PeopleSoft, Customer Service, PowerPoint, Sales, Time Management, CRM, Customer Satisfaction, Microsoft Word

Education
Salesforce University
Administration

San Francisco State University   2006 — 2008
BA, Psychology

Academy of Art University   2010 — 2011
Graphic Design

Diablo Valley College   2011 — 2011
Real Estate

Diablo Valley College   2003 — 2005
General Studies

Ygnacio Valley High School   1999 — 2003
High School

Experience
Milestone Technologies, Inc.   September 2013 - Present
Technology Credit Union  May 2005 - February 2013
Comcast  December 2003 - May 2005
Starfish Software  April 2001 - February 2003
BeVocal  April 2000 - April 2001
Microsoft  April 1997 - April 2000
CKSInteractive   June 1996 - December 1996
Electronic Arts  December 1991 - May 1996
First Deposit   April 1988 - December 1991

Skills
Leadership, CRM, Management, Call Centers, Customer Service, Program Management, Call Center, Sales, Strategy, Team Management, Team Leadership, Outsourcing, Operations Management, Process Improvement, Sales Management, Vendor Management, Banking, Training, Strategic Planning, Customer Satisfaction, Customer Retention, Problem Solving, Time Management, Quality Assurance, Customer Experience, Negotiation, Marketing, Cross-functional Team..., Strategic Partnerships, New Business Development, Salesforce.com, Performance Management, Start-ups, Product Management, Account Management, Telemarketing, Lead Generation, Recruiting, Business Development, Executive Management, Advertising, SaaS, Change Management, Budgets, Team Building, Coaching, Business Analysis, Business Strategy, Business Planning, Social Networking

Education
California State University-Sacramento
BS, Business Administration

College of San Mateo
AA, Business Administration

Experience
The Network  January 2015 - August 2015
Miracle Sign Co.   June 2014 - September 2014
Ocean Wave Networks   June 2014 - September 2014
Milestone Technologies, Inc.   October 2013 - June 2014

Skills
Sustainability, Leadership, Music, Management, Call Centers, Guitar, Time Management, Customer Experience, Public Speaking, Salesforce.com, Team Leadership, Music Production, Tour Booking, Networking, Social Media, Training, Sales, CRM

Education
California State University-Chico   2008 — 2013
Bachelor of Science (BS), Entrepreneurship and Small Business Management (BUS). Minored in Managing for Sustainability, 3.4

Griffith University   2011 — 2011
N/A, Business Administration and Management, General, 3.0

CAL HIGH

Experience
Milestone Technologies, Inc.   April 2015 - Present
Toshiba Business Solutions  February 2005 - April 2015

Skills
Windows, Microsoft Word, Outlook, Photoshop, HTML, Microsoft Certified..., Microsoft Office, Microsoft Excel, Customer Service, PowerPoint, Syslog, SNMP, Cisco WAN, LAN Switching, Router Configuration, Routing Protocols, Computational Complexity, Programming Language..., Theory of Computation, Salesforce.com

Education
California State University-Hayward
Bachelor's degree, Computer Science

Experience
Milestone Technologies, Inc.   February 2015 - Present
LightEdge Solutions  February 2014 - February 2015
Lightedge Solutions  June 2013 - August 2013
Des Moines Public Schools  December 2012 - June 2013
Fareway  April 2012 - May 2013
Fatboyz Saloon and Grill   November 2010 - August 2011

Skills
Networking, Cisco Technologies, Technical Support, Network Security, Information Technology, Routers, Data Center, Cisco Routers, Firewalls, Virtualization, VPN, Cisco Networking, Cloud Computing, VMware, Network Administration, VoIP, Cisco Switching, Cisco Wide Area Networks, Open Source, Customer Service, Servers, Troubleshooting, Hardware, Linux, Windows Server, Hardware Diagnostics, Hardware Installation

Education
Des Moines Area Community College   2014 — 2016
Information Technology Network Administration, Information Technology Network Administration, Junior

Central Campus   2012 — 2014
Information Technology Network Adminitration (Duel Credit), Information Technology, 9th - 10th (Collage) 11th - 12th (Highschool)

North High School, Des Moines   2010 — 2014
High School Diploma, Freshmen - Senior

Experience
Milestone Technologies, Inc.   June 2015 - Present
Milestone Technologies, Inc.   September 2014 - Present
DaVita  August 2011 - March 2014
National Institutes of Health  October 2010 - June 2011
National Institutes of Health  September 2009 - October 2010
GMI Integrated Facility Solutions  December 2002 - April 2005

Skills
Clinical Research, Teaching, Research, Neuroscience, Community Outreach, Public Speaking, Treatment, Event Planning, Microsoft Office, Program Development, Psychotherapy, Psychology, Data Analysis, Nonprofits, Leadership, Computer Hardware, Computer Proficiency, Computer Repair, Computer Networking, Computer Maintenance, Soft Skills, Quality Assurance, Coaching, Management, Project Management, Human Resources, Facilities Management, Managerial Finance, Account Management, Statistical Data..., Mac OS, Chrome OS, Google Docs, Google Apps, Android, Google Chrome, Cloud Computing, Wireless Networking, Computer Hardware..., Internet Troubleshooting, Network Troubleshooting, Software Troubleshooting, Scheduling, Financial Reporting, Hiring

Education
California State University-Chico   2007 — 2009
BA with Honors, Psychology

Cuyamaca College   2004 — 2006
AA with Honors, Psychology

Experience
Milestone Technologies, Inc.   April 2015 - Present
CLIGURU Training and Consultancy   August 2012 - July 2013
Proline Bilisim   January 2011 - July 2011
Aselsan  June 2010 - August 2010

Skills
Switches, Routers, VoIP, CCNP, CCNA Voice, CCNA Security, Cisco Unified..., Virtualization, Network Troubleshooting, Cisco Routers, Information Storage..., C#, Java, SQL, Linux, Software Development, C, VMware, Windows Server

Education
National University   2013 — 2014
Master's Degree, Management Information Systems

Bilkent University   2006 — 2012
Bachelor's Degree, Computer Technology and Information Systems

Experience
ServiceNow - The Enterprise IT Cloud Company  August 2014 - Present
Milestone Technologies, Inc.   May 2010 - July 2014

Skills
Data Center, Troubleshooting, Computer Hardware, Servers, Linux, System Administration, Networking, Cloud Computing, Cisco Technologies, IT Operations, DNS, Vendor Management

Education
American Public University System   2011 — 2016
Information Systems Security, General Studies

NVCC   2009 — 2011
Communications

Experience
Office of the Federal Public Defender  June 2015 - Present
TECHsperience   March 2015 - April 2015
Milestone Technologies, Inc.   August 2014 - April 2015
CVS Health  September 2012 - April 2015
Kaiser Permanente  August 2014 - January 2015
Safeway  June 2009 - August 2012

Skills
Customer Service, Troubleshooting, Microsoft Excel, Sales Operations, Inventory Control, PowerPoint, Sales, Calculus, Work Well Independently, Logical Thinker, Cash Management, Employee Training, Cash Register, Linux System..., Java, Matlab, Unix Shell Scripting, Leadership, Public Speaking, Ticketing Systems, Open Source Software, Active Directory, Data Migration, Scheduling, Lotus Notes, nexdgen, Linux Desktop, Merlin, Windows 7 Migration, Email Migration, WebEx, Management Accounting, Google App Admin Console, Symantec Endpoint..., Acronis True Image, Dell Workstations, Office 365, Remote Troubleshooting, Troubleshooting printers, LAMP, Samba, Time Management, Microsoft Office

Education
Year Up   2014 — 2015
Technical Certificate , Information Technology/Project Management/QA

City College of San Francisco   2009 — 2013
Computer Networking and Information Technology

Skyline College   2010 — 2012
Natural Science and Engineering

Experience
Tsistinas Technologies LLC / Iowa Tech Consulting   March 2014 - Present
Roubini Global Economics  June 2011 - February 2014
Onsite in 60   February 2011 - May 2012
Milestone Technologies, Inc.   January 2010 - 2011
CCT  2005 - 2011
Cakes Across America   2001 - 2005

Skills
Servers, Network Administration, Cisco Technologies, Apache, Routers, Switches, Linux, Security, Technical Support, Windows, Remote Desktop, Mac, Photoshop, Wireshark, Microsoft Office, Photography, Windows 7, VMware, Operating Systems, Active Directory, Windows Server, Hardware

Education
Daytona Beach Community College   2001 — 2002

Flagler Palm Coast High School   1997 — 2001
High School Diploma, Emphasis on Computer Networking/Repair/Programming

Experience
Milestone Technologies, Inc.   July 2014 - Present
Milestone Technologies, Inc.   November 2013 - July 2014
Holiday Inn  January 2013 - November 2013
California State University, Chico  November 2011 - June 2013
Hotel Diamond  February 2012 - October 2012
Baymont Inn & Suites  June 2005 - August 2010
California State University, Chico  March 2009 - May 2010
Kiwanis International  August 2004 - August 2008

Skills
Microsoft Office, Leadership, Event Management, Recruiting, Project Management, Customer Service, Time Management, Management, Event Planning, Hospitality, Team Leadership, Hospitality Management, Social Media, Outlook, Social Networking, Microsoft Excel, Teamwork, Customer Satisfaction, Networking, Microsoft Word, PowerPoint, Strategic Planning, Team Building, Interviews, Training, Communication, Data Entry, Quality Assurance

Education
California State University-Chico   2008 — 2013
Bachelor's Degree, Business Administration and Management

Yreka High   2004 — 2008
High School, High School/Secondary Diplomas and Certificates

Experience
Hertz  April 2014 - Present
Milestone Technologies, Inc.   December 2013 - December 2013
Aflac  May 2013 - July 2013
Sears Holdings Corporation  August 2012 - April 2013
California State University, Chico  March 2010 - May 2012
Pelican’s Roost: Chowder House   January 2008 - January 2009

Skills
Food Safety, Highly personable, Goal Oriented, Highly motivated..., Customer Service, Time Management, Event Planning, Public Speaking, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Youth Mentoring, Diversity Training, Leadership Development, Retail, Cashiering, Social Networking, Team Building, Teamwork, Leadership, Critical Thinking

Education
CSU Chico   2010 — 2012
Bachelor of Arts (B.A.), Sociology

California State University-Chico

Experience
Milestone Technologies, Inc.   April 2015 - Present
Milestone Technologies, Inc.   September 2014 - April 2015
Bank of the West  January 2014 - September 2014
Year Up  September 2013 - July 2014
Wendy's  October 2011 - October 2013
Vector Marketing  August 2011 - October 2011
Project Eat   September 2007 - May 2011

Skills
Google Play, Order Management, Nexus, Technical Support, Troubleshooting, Time Management, Help Desk Support, Project Coordination, Customer Oriented, Customer Service, Training, Public Speaking, Customer Support, Customer Satisfaction, Remote Desktop, Software Installation, Hard Drives, Office 2010, Software, RAM, Windows 7, Volunteering, Non-profit Volunteer, Outlook, Peripherals, Team Leadership, TeamViewer, Screencasting, Windows 8, Facebook, Laptops, Computer Hardware, Printers, Desktop Computers, Computer Repair, Computer Maintenance, VPN, Windows, Windows XP, Hardware Installation, Operating Systems, iPad, Firefox, Critical Thinking, Microsoft Office, PowerPoint, Networking, Microsoft Word, Teamwork, Microsoft Excel

Education
Foothill College   2013 — 2014
Certificate of completion , Computer Networking and Information Technology, A

Year Up Bay Area   2013 — 2014
Certificate of completion, Technical and Professional Skills

Chabot College   2011 — 2013
Psychology

Tennyson High School   2008 — 2011
High School Diploma

Experience
Milestone Technologies, Inc.   July 2015 - Present
Cisco  September 2014 - August 2015
Curtis Partition Corporation   April 2014 - September 2014
Queens Library  October 2012 - September 2014

Skills
Cisco Technologies, Windows 7, Servers, VPN, Networking, VMware, Windows Server, Windows XP, Switches, Troubleshooting, Routers, Firewalls, Technical Support, Linux, Routing, Cisco Telepresence, Cisco Access Points, IPS, IDS, Cyber-security, CCNA, VoIP

Education
CUNY York College
Incomplete, Computer Science

Cisco Networking Academy
CCNA Exploration: Network Fundamentals

Experience
Viejas Enterprises  July 2012 - Present
Milestone Technologies, Inc.   June 2011 - July 2012
Callaway Golf  April 2008 - June 2011
Countrywide Financial  June 2003 - April 2008
Countrywide Home Loans  March 2001 - June 2003
Countrywide Home Loans  February 2000 - March 2001

Skills
Disaster Recovery, VMware, Project Management, Networking, CompTIA, System Architecture, Mobile Device Management, ITIL, Vendor Management, Troubleshooting, Integration, Active Directory, Windows, Security, Windows Server, Scrum, Customer Service, Indian Gaming, Process Improvement, Business Intelligence, Operating Systems, Management, Technical Support, System Administration, Virtualization, Leadership, Windows 7, VMware ESX, IT Service Management, IT Operations, IT Strategy, Network Security, Microsoft Certified..., Network Administration, Servers, Microsoft Exchange, Cisco Technologies, Project Planning, CRM, System Deployment, Data Center, Telecommunications, VPN, Hardware, Cloud Computing, DNS, Citrix, Budgets, IT Management, SharePoint

Education
California State University-Fullerton   2005 — 2007
BA, Communications: RTVF

Moorpark College   1993 — 1996
Associate of Arts (A.A.), RTVF

Experience
Visa  February 2014 - Present
Milestone Technologies  November 2012 - January 2014
Milestone Technologies, Inc.   April 2011 - November 2012
Milestone Technologies  June 2010 - April 2011
RingCentral  June 2009 - June 2010
Shutterfly  September 2008 - March 2009
helpIT systems  February 2008 - July 2008
Global Cash Access  April 2005 - January 2008

Skills
Windows 7, Active Directory, VMware ESX, Backup Exec, Norton Ghost, MS Office Suite, Windows XP Professional, Computer Hardware, Lenovo, Android, Apple IOS, Blackberry, Network Operations, Servers, Troubleshooting, Cisco Technologies, OS X, Windows Server, Dell, Red Hat Linux, Casper Suite, Shell Scripting, Break Fix, Department Budget..., Interviews, Professional Services, XP, Dell Computers, iOS, Microsoft Office, Nimble Storage, Apple, Integration, Network Administration, Networking, Technical Support, Routers, Windows, Laptops, Software Installation, Switches, System Administration, Linux, IT Operations, System Deployment, Information Technology, Virtualization, VMware, Microsoft Exchange, Operating Systems

Education
Community College of Southern Nevada   2005 — 2005
Computer Science

ITT Tech   2002 — 2004
AAS, Computer and Electronic Engineering Technology

Experience
Milestone Technologies, Inc.   June 2015 - Present
IPsoft  April 2013 - June 2015
MegaPath Networks  October 2000 - April 2013
Remedy Intelligent Staffing  January 1998 - January 2000
Siemens-Rolm Communications  1995 - 1998

Skills
Cisco, Switches, Routers, VPN, VoIP, WAN, TCP/IP, Troubleshooting, QoS, MPLS, Frame Relay, OSPF, IPSec, Cisco Technologies, Data Center, Cisco Wireless, Access Points, Wireless LAN Controller, BGP, Network Security, Network Administration, Servers, Routing, Technical Support, ISDN, Cisco Routers, Juniper, Computer Network..., IP, Networking, Firewalls, Wireless, CCNA, Telecommunications, Hardware

Education
Berklee College of Music
Music Technology

DeVry University   2005 — 2008
Business Tech Management/Networking; Computer Science Information Technology and Network Technology

US Army   1988 — 1992
Field Artillery Tech School, Certificate of Completion

Experience
Uber  August 2014 - Present
Milestone Technologies, Inc.   August 2014 - April 2015
Apple Retail  November 2010 - July 2014
Apple  September 2013 - March 2014
American Flyers  October 2009 - November 2010
American Flyers  October 2009 - April 2010

Skills
ACMT, Mac OS, iOS, CFI, AMEL, Piloting, Flights, Flight Training, Aviation, Aircraft, Flight Safety, Airlines, Airports, Commercial Aviation, Flight Planning

Education
Auburn University   2005 — 2009
BSBA, Professional Flight Management

Auburn University, College of Business   2005 — 2009
BS, Business Administration and Professional Aviation

Experience
Milestone Technologies, Inc.   April 2015 - Present
Milestone Technologies, Inc.   November 2014 - April 2015
JPMorgan Chase  July 2013 - November 2014
65th Corridor   August 2012 - January 2014

Skills
Salesforce.com, Google Apps, Google Docs, Google+, Customer Service, Gmail, Leadership, Microsoft Office, Microsoft Excel, Social Media, PowerPoint, Microsoft Word, Time Management, Sales, Research, Editing, Teamwork, Facebook, Team Leadership, Data Analysis, Hospitality, Google Search

Education
California State University-Sacramento   2012 — 2014
Bachelor of Arts (B.A.), Psychology

Monterey Peninsula College   2006 — 2009
Associate's degree, Psychology

Experience
Gilead Sciences  2015 - Present
Milestone Technologies, Inc.   February 2015 - July 2015
Milestone Technologies, Inc.   November 2014 - February 2015
Livevol Inc  April 2011 - October 2014
Macy's  October 2010 - January 2011
Footlocker Inc  October 2009 - January 2010
GMC The Handy Man   January 2008 - December 2008

Skills
Options, System Administration, Series 63, Equities, Series 7, Customer Service, Microsoft Excel, Trading

Education
Heald College   2010 — 2015
Information Technology, Network Systems Administrator

City College of San Francisco   2008 — 2010

Community College

Experience
Milestone Technologies, Inc.   December 2014 - Present
Astreya  March 2014 - December 2014
CompuCom  March 2013 - March 2014
CompuCom  May 2012 - March 2013
San Diego Comic-Con International   July 2011 - July 2011

Skills
Troubleshooting, Windows 7, Microsoft Office, OS X, HTML, Computer Hardware, Disk Imaging, Casper, Wireless Networking, Windows XP, Mac OS X, VPN, IP Networking, DD-WRT, DNS, Databases, Data Entry, UNIX Script, FTP, SSH, Java

Education
San Francisco State University, College of Business   2008 — 2012
Bachelor of Business Administration (BBA), Information Systems

City University of Hong Kong   2011 — 2011
Information System, Electronic Commerce

City College of San Francisco   2006 — 2008
Business Administration

Experience
Milestone Technologies, Inc.   November 2013 - Present
1 Stop Wireless   September 2011 - November 2013
Grocery Outlet  October 2009 - January 2011

Education
Academy of Art University   2010 — 2014
Interior Architecture Design

Butte College   2007 — 2009
Business, Accounting

Experience
Milestone Technologies, Inc.   November 2014 - Present
Switch  March 2013 - November 2014
Palms Casino   January 2008 - May 2013
Caesars Entertainment Corporation  January 2012 - May 2012
United States Air Force  October 2003 - October 2007
University of Wisconsin - Whitewater  September 1999 - October 2003

Skills
CompTIA Security +, CompTIA A+ Certification, CompTIA, XP, Resorts, Hospitality, Troubleshooting, Software Documentation, Leadership, Computer Hardware, Risk Assessment, Training, Security, Windows 7

Education
University of Nevada-Las Vegas   2010 — 2012
B.S., Informatics

Community College of the Air Force   2003 — 2005
A.S, Criminal Justice

UW-Whitewater   1999 — 2003
B.S, Sociology; Criminal Justice

Madison Area Technical College   1995 — 1998
A.A.S, Police Science

Experience
Milestone Technologies, Inc.   September 2013 - Present
Wheatland School District  March 2013 - June 2013
CoreLogic  2006 - 2011
First American DataTree   June 2000 - December 2005

Skills
Long-term Customer..., Software Experience -..., Training Experience –..., Reporting and Database..., Software Documentation, Management, Analysis, Team Building, Negotiation, Vendor Management, Change Management, Databases, Call Centers, Procurement, Process Improvement, Customer Satisfaction, Team Management, Training, Customer Service

Education
American River College
Floriculture/Floristry Operations and Management

Consumnes River College
Veterinary/Animal Health Technology/Technician and Veterinary Assistant

Experience
Milestone Technologies, Inc.   September 2014 - Present

Skills
Microsoft Word, Microsoft Excel, Customer Service, Typing, Phone Etiquette, Time Management, Highly personable, Hospitality, Restaurants, Data Entry, Telephone Skills, Office Administration, Front Office, Leadership, Teamwork, Communication Skills, Professional Writing, Online Research, Contracts, Invoicing, Guest Service Management, Rooms Division, Customer Satisfaction

Education
Butte College   2011 — 2014
Associate of Science (A.S.), Social Sciences

Experience
Robert Half Technolgy Office Team   January 2015 - January 2015
Milestone Technologies, Inc.   November 2014 - December 2014
Performance Walls Systems LLc   July 2013 - August 2013
Franklin High School  December 2008 - June 2009

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English

Education
California State University-San Bernardino   2009 — 2014
Bachelor of Arts (BA), Computer Systems: Systems Administration

Franklin High School   2005 — 2009
High School Diploma

Experience
Milestone Technologies, Inc.   January 2015 - Present
PCI Computer Services   January 2013 - November 2014

Skills
Sales, Customer Service, Sales Management, Financial Accounting, Account Management, Data Analysis, Computer Security, Computer Repair, Computer Maintenance, Negotiation, Marketing

Education
California State University-Chico   2011 — 2013