WDS Company
WDS List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at WDS. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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WDS Employees
Self-employed 2009 - Present
WDS October 2012 - January 2013
Boise Christian Retirement Home May 2012 - January 2013
Skills
Graphic Design, Guitar, Saxophone, Web Design, Scripting, Coding Languages, Programming, Flash, Dreamweaver, Adobe Fireworks, Adobe Acrobat, ActionScript, Flash Animation, Mac, User Interface Design
Education
College of Western Idaho 2013 — 2020
Computer Science
Boise Senior High School 2009 — 2012
Diploma
Milestone Technologies, Inc. December 2013 - Present
WDS October 2011 - December 2013
King County Bar Association July 2011 - July 2013
Lehmbecker Law November 2010 - May 2011
Wyndham Vacation Resorts January 2007 - January 2010
T-Mobile USA August 2003 - March 2006
Internal Revenue Service December 2000 - May 2001
Skills
Outlook, Word, Customer Service, PowerPoint, Hotels, Cisco Phone Systems, Quickbooks
Education
Edmonds Community College 2010 — 2011
ABA Certification, Paralegal
Eastern Washington University 1993 — 2000
MPA, law, government, accounting
Eastern Washington University 1986 — 1993
Bachelor of Business, Health Services Administration
RAM Mounts January 2014 - Present
RAM Mounts January 2013 - December 2013
RAM Mounts 2010 - 2013
GlobalScholar 2008 - 2009
WDS 2007 - 2008
Skills
HTML, CSS, jQuery, User Experience, Pipeline Development, User Interface Design, Ruby on Rails, JavaScript, Google Analytics, Marketing Strategy, RSpec, Faceted Search, Github, AJAX, A/B testing, Account Management, APIs, Business Development, SQL, SQL Server Management..., REST, Customer Service, Usability Testing, Project Management, Team Leadership, Trade Shows, Microsoft Office, Testing, Management, Leadership, Global Channel..., Customer Retention, Strategic Sales, Sales, New Business Development, B2B
Education
Bellevue Community College 2013 — 2015
BSE, Chemical Engineering
Code School 2013 — 2013
Ruby on Rails development, iOS development, Advanced JavaScript
Codeacademy 2012 — 2013
Ruby, HTML/CSS, JavaScript, jQuery, Python, API's
Eureka's Gallery February 2012 - Present
WDS 2008 - 2012
Eastman Kodak 2006 - 2008
Colorado State University 2004 - 2006
Colorado State University 1998 - 2006
Skills
Customer Service, Coaching, Photography, Technical Support, Troubleshooting, Windows 7, Call Centers, XP, Computer Hardware, Software Documentation, Active Directory, Windows Server, Help Desk Support, Windows, Networking, Problem Solving, Creative Solutions, Policy Analysis, Phone Etiquette, Technical Documentation, Research, Online Research, Sales Operations, Management, Time Management, Strategy, Communication, Training, Windows XP
Education
Colorado State University 2001 — 2006
Bachelor of Arts (B.A.), History
Milestone Technologies, Inc. August 2015 - Present
MobileIron, Inc. July 2010 - May 2015
CGB Enterprises 2005 - 2010
RagingWire Data Centers 2004 - 2005
Danger 2003 - 2004
WDS 2002 - 2003
EarthLink 1998 - 2000
Skills
SaaS, Cloud Computing, Mobile Devices, Network Administration, TCP/IP, LDAP Administration, Network Security, Enterprise Software, DNS management, Load Balancing, Proxy, Reverse Proxy, Firewalls, Windows Server, Linux Server, MySQL, Microsoft Exchange, Mobile Device Management, VPN, DHCP, IP, Cisco Technologies, Netscaler, VMware ESX, Professional Services, Virtualization, Wireless Networking, High Availability, Security, DNS, SAN, Solaris, Disaster Recovery, Active Directory, Servers, VMware, Technical Support, Linux, Networking
Education
MTI School of Business 2000 — 2002
CIS, Microsoft, Cisco
American River College 1998 — 2000
Computer and Information Sciences, Networking
DIRECTV January 2013 - Present
WDS February 2008 - June 2012
DIRECTV January 2003 - February 2008
Toys 'R' Us November 1999 - June 2002
CyberPlayce Overland Road 1998 - 1999
Dark Horse Games 1990 - 1998
West One Bank 1990 - 1995
Skills
Employee Management, Employee Relations, Data Analysis, Graphic Design, Logo Design, 3D Modeling, Adobe Creative Suite, Knowledge Management, Knowledge Sharing, Knowledge Base, Data Mining, Vector Illustration, Project Management, Project Planning, Microsoft Excel, Microsoft Office, Aesthetics, Eye for Details, Eye for Color, Customer Service, Photoshop, Telephone Skills, Illustrator, Social Networking, Adobe Acrobat, Leadership, Training, Call Centers, Sales
Education
ITT Technical Institute-Boise 2002 — 2004
Graphic Communications and Design, Associate
WDS June 2006 - April 2012
Skills
Public Speaking, Negotiation, Customer Service, Food, Marketing Strategy, Strategic Planning, Management, Hospitality, Budgets, Inventory Management, Sales Management, Team Building, Event Management, Retail, Business Planning, Sales, Microsoft Office
Education
Boise State University
St. Peter's Acad
Stifel Financial Corp. September 2012 - Present
Home Instead Senior Care September 2011 - May 2012
WDS June 2010 - September 2011
Nathan Platt CPA February 2006 - October 2006
Skills
Customer Service, Marketing, Microsoft Office, ThomsonOne, Budgets, Public Relations, Organization Skills, Strategic Planning, Client Relations
Education
Queen Mary University of London 2009 — 2009
Summer Abroad, Comparitive Cultures
Midwestern State University 2005 — 2009
Bachelor of Arts, Sociology; Business Administration
CapEd Credit Union February 2014 - Present
Les Bois Credit Union February 2013 - January 2014
Les Bois Credit Union March 2012 - February 2013
WDS May 2010 - August 2011
Skills
Microsoft Office, Customer Service, Call Center, Software Documentation, Banking, Technical Support, Outlook, Troubleshooting, Office Management, Access, XP, Time Management, Strategic Planning, Microsoft Excel, Vendor Management, Windows, Microsoft Office 2007, Project Coordination, Microsoft Office 2003, Internet Explorer, Call Centers, Telephone Skills, Human Resources, Accounting, Team Building, Management, Loans, Credit, Consumer Lending, Budgets, Microsoft Word, Conflict Resolution, Credit Unions, Mortgage Lending, Financial Analysis, Leadership, Credit Analysis, Finance, Loan Origination, Coaching
Education
Oak Harbor High School 2001 — 2005
College of Western Idaho
Market Leader Inc. September 2011 - Present
WDS January 2008 - September 2011
Seattle University Eastside Education Center September 2006 - December 2007
CommunityGuidanceCenter July 2007 - August 2007
Skills
Customer Service, Call Center, Customer Satisfaction, Microsoft Office, Troubleshooting, Outlook, Customer Experience, Windows, Microsoft Word, Call Centers, Program Management, Time Management, Training, Social Services, Leadership, Technical Support, Salesforce.com, Account Management, CRM, Social Media Marketing, Lead Generation
Education
Seattle University 2006 — 2011
Bachelor of Arts (B.A.), Psychoogy
Seattle University 2006 — 2011
Bachelor of Arts, Psychology, 3.067
Shoreline Community College 2002 — 2004
Associate of Arts and Sciences (A.A.S.)
Mount Carmel School
Delta Dental of Washington April 2011 - Present
WDS February 2010 - April 2011
FRANKE COFFEE SYSTEMS January 2007 - June 2009
FRANKE COFFEE SYSTEMS March 2006 - December 2006
GREAT AMERICAN INSURANCE COMPANY April 2002 - May 2004
Skills
Sales, Account Management, CRM, PowerPoint, Administrative..., Employee Benefits, Data Entry, Accounting, Invoicing, Accounts Payable, Pricing, Trade Shows, Adobe Creative Suite, Marketing, Microsoft Office, Sales Management
Education
Art Institute of Seattle 2008 — 2011
Bachelor of Fine Arts, Graphic Design
Edmonds Community College 2001 — 2003
Associates of Arts, General Studies
Stream Global Services November 2012 - June 2013
WDS October 2011 - December 2011
Skills
Customer Service, Administrative..., Analysis, Call Centers, Technical Support, Outsourcing, Troubleshooting, Active Directory, Contact Centers, Windows 7, Team Management, Computer Hardware, Android, windows operating..., Wireless Networking, Home Networking, VoIP
Education
Heald College 2009 — 2013
Reynolds High School 2006 — 2009
High School Diploma, 12
Symetra Financial April 2012 - Present
WDS October 2000 - March 2012
Skills
Business Intelligence, Business Objects, ETL, Data Warehousing, Data Modeling, SSIS, SDLC, T-SQL, Requirements Gathering, Visio, SharePoint, SSAS 2008, Microstrategy, Tableau, Cognos, Visual C#, Dimensional Modeling, .NET, Access, Agile Methodologies, Agile Project Management, Analysis, Analysis Services, Analytics, Business Analysis, Business Process, Business Requirements, Cross-functional Team..., Data Governance, Data Integration, Data Management, Data Quality, Crystal Reports, Data Analysis, Data Warehouse..., Databases, Database Design, HTML, IIS, Insurance, ITIL, Master Data Management, Microsoft Excel, Project Management, SQL, SSRS, Requirements Analysis, Scrum, Software Development, Software Documentation
Education
University of Washington 1988 — 1990
Bachelor of Applied Science (BASc), Physics
Central Washington University 1985 — 1988
HZO June 2015 - Present
Novel Engineering October 2013 - 2015
Qualcomm 2012 - January 2014
Tower Design Engineering January 2009 - October 2013
Moog 2007 - 2010
WDS 2003 - 2007
Cisco Systems Inc 2000 - 2003
Skills
Telelogic DOORS, DO-254, DO-178B, ClearCase, ClearQuest, VHDL, Systems Engineering, Hardware Architecture, Requirements Management, Functional Requirements, Test Cases, PCB layout design, Schematic Capture, Finite State Machines, Java, Android Development, GPS navigation, GNSS, Debugging, GNU Debugger, Android SDK, Technical Leadership, Team Leadership, Customer Oriented, Analog Circuits, Mixed Signal, High Speed Digital, Microcontrollers, FPGA, Programmable Logic, Coding Languages, Microsoft Office, NetBeans, Static Timing Analysis, Electrical..., ARINC 429, Control Systems Design, Technical Writing, Embedded Systems, System Architecture, Embedded Software, Hardware, Verilog, Wireless, Firmware, Software Design, Integration, Digital Signal..., ASIC, PCB design
Education
San Jose State University 1994 — 1998
BSEE, Electrical Engineering
WDS 2013 - Present
Little Company of Mary Hospital 2013 - Present
St. Paul and St. Peter Church 2010 - Present
Skills
Counseling Psychology, Clinical Psychology, Psychology, Psychoanalysis, Stress Management, Multi Tasking, Multilingual, Multicultural, Wilderness First Aid..., Cpr Certified, Rehabilitation
Education
University of California, Irvine 2010 — 2012
Bachelor of Arts (B.A.), Clinical Psychology and Premedical
El Camino College 2007 — 2010
Pre-Medicine/Pre-Medical Studies
Delta Dental of Washington November 2013 - Present
Port of Seattle November 2012 - October 2013
Starbucks May 2012 - August 2012
Liberty Mutual Insurance April 2008 - October 2011
Boeing August 2007 - February 2008
Intermodal Freight Logistics January 2007 - July 2007
Verizon December 2005 - January 2007
Group Health Cooperative April 2005 - December 2005
WDS January 2004 - April 2005
Skills
Troubleshooting, Computer Hardware, Blackberry, Windows, Wireless, Microsoft Office, Microsoft Excel, Team Management, Wireless Networking, VNC, LED Displays, Computer Hardware..., Soft Skills, Customer Escalation..., FIDS, System Administration, DOS, Linux, Mac, Information Technology, Remote Desktop, Technical Documentation, Six Sigma, Coaching, Supervisory Skills, Project Delivery, Sales, Close Attention to..., Desktop Deployment, Telecommunications, Technical Support, Networking, Software Documentation, Operating Systems, Program Management, Hardware
Education
Bates Technical College
WDS May 2005 - Present
MedManage Systems June 2000 - June 2004
Verizon Wireless June 1996 - August 2000
Skills
Image editing, Photoshop, Visio, HTML, Project Management, Proofreading, Troubleshooting, Android, Blackberry, iOS, Windows Phone, Windows 7, Microsoft Excel, Microsoft Word, Dreamweaver, Technical Writing, Customer Oriented
Education
Cascadia Community College
Atos August 2008 - August 2012
Siemens April 2008 - August 2009
WDS December 2007 - January 2008
Skills
Windows Server, System Administration, Operating Systems, Microsoft Office, Computer Hardware, DNS, Avocent, DHCP, TCP/IP
Education
ITT Technical Institute-Seattle 2003 — 2005
Computer Networking Systems, AA Degree
St. Luke's Health System August 2012 - Present
WDS March 2011 - July 2011
Skills
Critical Thinking, Independent Thinking, Project Management, Team Leadership, Customer Satisfaction, Political Science, Environmental Policy, Public Policy, Policy Analysis, Public Administration, International Relations, Teaching, Training, Customer Experience, Call Centers, Microsoft Word, Troubleshooting, Windows, Computer Proficiency, Epic Systems, Medical Billing, Italian, Italian Translation, Anthropology, Customer Service, Foreign Policy, International Political..., Political Philosophy, Political Economy, Telecommunications, Physical Security, Management
Education
Boise State University 2011 — 2015
Master of Arts (M.A.), Public Administration
Boise State University 2011 — 2015
Master of Arts (M.A.), Public Administration
Boise State University 2000 — 2005
Bachelor of Arts (B.A.), Political Science and Government
Envision Healthcare Corporation March 2015 - Present
MultiCare Health System November 2014 - March 2015
MultiCare Health System October 2014 - March 2015
MultiCare Health System February 2014 - November 2014
MultiCare Health System July 2013 - February 2014
University of Washington School of Medicine April 2013 - June 2013
WDS October 2012 - December 2012
Volunteer Lawyers Project March 2011 - May 2012
Phoenix School of Law January 2011 - May 2012
Phoenix School of Law January 2011 - May 2012
Skills
Legal Research, Legal Writing, Courts, Westlaw, Health Law, Policy, Civil Litigation, Research, Microsoft Office, Spanish, LexisNexis, Negotiation, Legal Issues, Litigation, Mediation, Health Care Compliance, Bankruptcy, Public Speaking, Health Care Regulatory..., Lean Management, Lean Thinking, Project Management, Contract Negotiation
Education
University of Washington 2012 — 2013
Master of Laws (LL.M.), U.S. Health Law and Policy, LL.M
Phoenix School of Law 2009 — 2012
J.D., Law
Arizona State University 2004 — 2007
Bachelor of Science (B.S.), Psychology
DIRECTV February 2015 - Present
DIRECTV August 2014 - February 2015
DIRECTV September 2013 - August 2014
Xerox September 2011 - September 2013
WDS, A Xerox Company January 2013 - May 2013
WDS July 2011 - September 2011
WDS October 2010 - May 2011
Education
Colorado State University-Global Campus 2014 — 2015
Bachelor's Degree, Human Resources Management / Organizational Leadership
College of Western Idaho 2009 — 2014
Associate of Arts (AA), Business Administration, 3.5 GPA
H&R Block January 2015 - April 2015
Maximus September 2013 - December 2014
Fund Raisers, Ltd. April 2013 - August 2013
Heatherwood Retirement Community March 2012 - January 2013
WDS September 2009 - May 2011
Skills
Customer Service, Microsoft Office, Microsoft Excel, Research, Microsoft Word, Accounts Receivable, Accounts Payable, Receptionist Duties, Cashiering, Mail Sorting, Telephone Reception, Cash Handling Experience, Fax, Credit Card Transaction..., PowerPoint, Outlook, Outlook Express, Scanners, Telephone Skills, Data Entry, Customer Experience, Time Management, Customer Satisfaction, Teamwork, Call Centers, Administrative...
Education
Rocky Mountain Business Academy 2007 — 2007
Certificate of Completion, Medical Business Associate
Boise State University 2002 — 2004
General Studies, 3.625 GPA
Nampa High School 1985 — 1988
High School Diploma, General Studies
Self-Employed web consultant 2012 - 2014
WDS October 2012 - December 2012
Meridian Computer Center March 2012 - September 2012
Lionbridge March 2011 - October 2011
Gamemaster's Guild LLC 2006 - 2008
Brigid's Hearth Press January 2002 - December 2005
Skills
Web Design, CSS, HTML, WordPress, Microsoft Excel, Editing, Hand Knitting, Creative Writing, Pastoral Counseling
Education
Witchschool.com 2014 — 2016
Ministerial Certification, Correllian Studies
Brown-Mackie College 2010 — 2012
AS, Information Technology
Boise State University 1981 — 1988
BA, Theatre Arts
University of Hawaii August 2009 - Present
WDS July 2008 - September 2009
Education
Kapiolani Community College 2011 — 2014
Bachelor's Degree, Information Technology
University of Hawaii-West Oahu
Cargill Specialty Seeds & Oils November 2014 - August 2015
Scientech June 2012 - September 2014
WDS September 2009 - May 2012
Plexus September 1997 - January 2008
Idaho Family Forum February 1993 - August 1997
Skills
Quality Assurance, Project Management, Strategic Planning, Troubleshooting, Management, Customer Service, Analysis, Teamwork, Process Improvement, Time Management, Project Planning, Leadership, Office Administration, Problem Solving, Outlook, Research, Customer Satisfaction, Microsoft Office, Access, Bi-Lingual,Spanish, Technical Writing
Education
Jones International University 2012 — 2014
Master of Arts Business Communication (MABC), Project Management, 4.0
Boise State University 1993 — 1997
Bachelors of Arts, Production/Operations Management, 3.53
Hobby Lobby May 2015 - Present
Lens Fusion April 2010 - Present
Freelance Computer Service July 2009 - Present
Enterprise Rent-A-Car August 2014 - May 2015
Fuddruckers November 2013 - October 2014
WDS July 2012 - October 2013
Fuddruckers September 2009 - February 2012
Skills
Piano Playing, Computer Repair, Computers, Acting, Voice Acting, Dishwashing, Computer Hardware, Computer Proficiency, Customer Service, Cashiering, Bakery, Script Writing, Computer Maintenance, Hardware, Food
Education
College of Western Idaho 2011 — 2015
Bachelor's degree, Computer Support Specialist
Meridian High School 2010 — 2012
Microsoft July 2015 - Present
Microsoft January 2015 - June 2015
Microsoft March 2014 - October 2014
Microsoft November 2012 - March 2014
Microsoft / VMC December 2011 - June 2012
WDS April 2011 - October 2011
Volt Technical Resources October 2009 - March 2010
Microsoft / Volt Technical Resources January 2008 - March 2010
sfTravel July 2009 - October 2009
Adrian Worldwide March 2008 - July 2009
Skills
Information Technology, Network Maintenance, Troubleshooting, Network Administration, Technical Support, Networking, Servers, Software Installation, Active Directory, Windows Server, Operating Systems, Powershell, Wireless Networking, Wireless, Security, Windows 7, Microsoft Technologies
Education
DeVry University 2006 — 2010
Devry University Federal
WDS 2008 - 2013
Teleperformance 2007 - 2008
Skills
Customer Service, Microsoft Office, Telecommunications, Schedules, Coaching, Employee Recognition, Project Coordination, Analytics, Interviews, Written & Oral..., Team Building, Workshop Facilitation, Training Facilitation, Organizing Meetings, Technical Support, Sales
Education
Milan Institute-Boise 2007 — 2008
Medical/Clinical Assistant
Clearwater Technologies, Inc. December 2013 - Present
WDS March 2008 - Present
TGI Fridays November 2007 - March 2008
Legends Sports Pub and Grille June 2007 - December 2007
Skipper's Seafood April 2001 - June 2007
Skills
Customer Satisfaction, Call Centers, Technical Support, Management, Windows 7, XP, Mobile Communications, Microsoft Word, Excel,..., QuickBooks, Proficient in Ten Key, Typing skills 90 WPM, AIPB Bookkeeping tests..., Networking, Sales, Phone Etiquette, Multi-line Phone, Email, Computer Proficiency
Education
College of Western Idaho 2010 — 2013
Still Attending, Associates in Applied Accounting
Borah High School 1998 — 2002
High School Diploma, Core
Midwestern State University June 2011 - Present
WDS 2011 - 2011
Skills
Solidworks, AutoCAD, Microsoft Word, PowerPoint, Matlab, Microsoft Office, Microsoft Excel, Teamwork, Engineering, Customer Service, Mechanical Engineering, Research, Inventor, Data Analysis
Education
Midwestern State University 2010 — 2014
Northwest Woodworks September 2013 - Present
WDS October 2011 - September 2013
Strategy Life Coaching August 2012 - November 2012
Pizza Hut November 2008 - August 2010
Command Center September 2007 - July 2010
Expert Drywall Inc. August 2000 - September 2006
Skills
Customer Service, Problem Solving, Excel, Inventory Management, Word, Customer Relations, Budgeting, Team Building, PowerPoint, Construction, Windows, AutoCAD, Retail, Research, Coaching, Team Leadership, Online Marketing, Supervisory Skills, Revit, Social Media, Microsoft Office, Customer Satisfaction, Troubleshooting, Planning, Social Media Marketing, Social Networking, Call Center, Telecommunications, Facebook, Leadership, Teamwork, Customer Experience, Mobile Devices, Conflict Resolution, Networking, Online Research, Microsoft Excel, Android, Smartphones, Google Calendar, Google Search, Critical Thinking, Microsoft Word, Project Planning, Call Centers, Sales, Management, Technical Support, Software Documentation, Process Improvement
Education
ITT Technical Institute 2011 — 2013
Assosiates in applied science, Drafting and Design Technologies
Edmonds Community College 2007 — 2007
GED, GeneralStudies
Renton Technical College 2000 — 2005
LADS, Lathing, Acoustical, and Drywall Systems
Snoisle Skill Center 1999 — 2000
Certificate of Participation, AutoCAD
Everett High School 1995 — 2000
Diploma, General Study
Core Group Realty June 2013 - Present
WDS October 2012 - February 2013
Fred Meyer October 2011 - August 2012
Donn’s Hilltop and Kodiak Grill July 2009 - October 2011
"R" House Childcare March 2009 - November 2009
Home Builders Association June 2006 - August 2006
Club Sport of San Ramon June 2005 - August 2005
Skills
Telephone, Customer Service, Customer Experience, Administrative..., Books, Computers, Typing, Food Safety, Food Service, Data Entry, Aesthetics, clear speaking voice, clear written..., Self Management, Self-starter, Critical Thinking, Creative Solutions, Decisiveness, basic accounting, finding information, administering programs, handling detail work, adapting new procedures, supporting others, teaching, taking personal..., updating files, Organizational..., organized, prioritizing work, collecting money, meeting people, editing work, Flexible Schedule, Coordinating Schedules, serving individuals, maintaining accurate..., Teaching, PowerPoint
Education
Art Institute of Pittsburgh 2010 — 2012
Interior Design
Azusa Pacific University 2004 — 2009
Liberal Studies, Education
CrystaLite, Inc. April 2012 - Present
WDS November 2011 - April 2012
Tom Gillette construction November 2010 - August 2011
Skills
Customer Service, Team Building, Strategic Planning
Education
Penn Foster
WDS August 2008 - August 2013
WDS, A Xerox Company February 2012 - August 2012
Skills
Quality Assurance, Mobile Technology, Telecommunications, Wireless, Customer Satisfaction, Microsoft Office, Mobile Devices, User interface guru, OS configuration, Technical Support, Troubleshooting, Operating Systems, Call Centers
Education
Lake Washington Technical College 2014 — 2014
GED
Kuznya, LLC February 2015 - Present
Maximus August 2013 - February 2015
Dreamspinner Press 2010 - 2015
Dreamspinner Press 2010 - 2015
WDS August 2010 - August 2013
CenturyLink January 2008 - August 2010
Coeur du Bois RWA August 2003 - December 2009
Skills
Project Management, Call Centers, Software Documentation, Quality Assurance, Technical Writing, Training, Leadership, Management, Troubleshooting, Visio, Testing, Program Coordination, Editing, Project Planning, Databases, Telecommunications, Blogging, Team Leadership, Creative Writing, Call Center Development, Technical Documentation, Content Management, Customer Satisfaction, Microsoft Office 2007, Agile Methodologies, Windows, Customer Service, Process Improvement, Presenter, Technical Writers, Vendor Management, HTML, SharePoint, Microsoft Excel, Technical Support, Technical Communication, Adobe Acrobat, CSS, Microsoft Office, Business Analysis, Workforce Management, Data Analysis, Unix, Team Building
Education
Kaplan University 2009 — 2011
Bachelor of Communications, Organizational Leadership, 3.95
BYU-Idaho 1995 — 1997
Associate's degree, English Language and Literature/Letters
MOD Pizza April 2015 - Present
Microsoft March 2014 - April 2015
Starbucks July 2011 - March 2014
WDS October 2013 - December 2013
Washington Mutual/Chase June 2005 - June 2007
Skills
Recruiting, Customer Service, Outlook, Sales, Team Leadership, Retail, Banking, Employee Training, Training, Microsoft Word, Microsoft Excel
Education
Central Washington University 2007 — 2014
Bachelor's Degree, Computer/Information Technology Administration and Management
Edmonds Community College 2009 — 2012
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Lowe's Home Improvement April 2012 - Present
Limitless Racing February 2012 - Present
WDS April 2012 - April 2012
Skills
Freight, Forklift Operator, Computer Repair, Cashiering, Computer Hardware, Data Entry, Microsoft Excel, Windows 7, Troubleshooting, Teamwork, Software Installation, Photoshop, Printers
Education
College of Western Idaho 2011 — 2011
Bachelor's degree, Computer Science
Nampa Senior High 2006 — 2010
High School Diploma, Computer Science
Hertz February 2013 - Present
Texas Rangers Baseball Club February 2012 - November 2013
Hertz July 2012 - February 2013
Rave Motion Pictures January 2007 - June 2012
Midwestern State University- Phonathon September 2009 - December 2011
WDS May 2011 - August 2011
Skills
News Writing, WordPress, Facebook, Customer Service, Photography, Videography, Non-linear Editing, Social Networking, Video Editing, Blogging, Social Media, Editing, Creative Writing, Journalism, Video Production, Social Media Marketing, AP Style, Movie Reviews
Education
Midwestern State University 2008 — 2011
Bachelor's, Mass Communication
L.D. Bell High School 2005 — 2008
T-Mobile May 2015 - Present
WDS May 2012 - May 2015
Bogus Basin November 2011 - April 2014
St Luke's medical center November 2013 - March 2014
Liberty Tax Service January 2012 - April 2012
Care at home August 2010 - October 2011
Skills
Microsoft Office, Microsoft Word, Research, Data Entry, Data Analysis, Clerical Skills, Microsoft Excel, PowerPoint, Customer Service, Teamwork, Outlook, English, Teaching, Windows, Analysis, Technical Support, Cpr Certified, First Aid, Cashiers, Catering, Servers, Windows 7, Windows Vista, Windows XP Pro, Windows Mobile, Apple OS, Troubleshooting, Computer Proficiency, Android, Customer Retention, Customer Support, Customer Experience, Waitressing, Home Health Agencies, Alzheimer's Care, Dementia, Quadriplegia, COPD, Autism, Developmental..., Childcare, Multi Tasking, Sign Language, Horse Training, Laboratory Technicians, Windows 8, Employee Training, Mentoring New Hires, Meeting, Marketing
Education
University of Phoenix 2015 — 2016
Associate of Arts (A.A.), Information Technology
College of Western Idaho 2012 — 2015
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences, General Studies and Humanities and Biology with Healthcare emphesis
ITT Technical Institute-Boise 2010 — 2011
Associate of Science (A.S.), Registered Nursing/Registered Nurse, Sophmore
University of Phoenix
Associate of Science (A.S.), Health/Health Care Administration/Management, Sophmore
Denton & Elliott Accounting January 2014 - Present
Chinook National Cultural Trust December 2012 - May 2015
EAST SHORE UNITARIAN CHURCH January 2011 - April 2015
WDS February 2012 - December 2013
cascade football club May 2011 - April 2012
US Army January 1995 - January 2008
Skills
Accounting, Financial Analysis, Auditing, Leadership, Budgets, Access, Strategic Planning, Training, Management, Mergers & Acquisitions, Project Planning, Internal Controls
Education
City University of Seattle 2011 — 2015
Master of Business Administration (MBA), Accounting
City University of Seattle 2009 — 2012
Bachelor of Science (B.S.), Accounting
Bremerton High School
City University of Seattle
Bachelors, Accounting 2011
WDS November 2011 - February 2013
WDS April 2011 - November 2011
Nintendo December 2010 - March 2011
Family and Maternity Care July 2005 - October 2009
Skills
Call Center, Help Desk Support, Computer Repair, Microsoft Office, PHP, XHTML, CSS, Javascript, Technical Writing, Photography, Cinematography, After Effects, Photoshop, Final Cut Pro
Education
University of Nevada-Las Vegas 2007 — 2009
Cinematography and Film/Video Production
University of Washington 2004 — 2005
Computer Science
Everett Community College 2002 — 2004
Associate of Science (A.S.), Computer Science
Archdiocese of Seattle 2014 - Present
WDS April 2006 - December 2013
Skills
Call Center, Microsoft Excel, HRIS, Access, Process Improvement, ADP Payroll, Performance Management, Employee Relations, Quality Assurance, Call Centers, Training, Windows 7, Outlook, Team Building, Analysis, Budgets, Business Analysis, Coaching, Customer Experience, Customer Satisfaction, Customer Service, Employee Training, Human Resources, Management, Microsoft Office, Leadership, Onboarding, Payroll, Program Management, Project Management, Project Planning, Recruiting, SharePoint, Software Documentation, Team Leadership, Technical Support, System Administration, Telecommunications, Vendor Management, Troubleshooting, Workforce Management, Time Management
Education
Adamson University 1984 — 1988
Bachelor of Science-Accounting, Accounting and Finance
WDS January 2011 - October 2011
Falkor Group September 2008 - August 2009
Next Step Technology, Inc. March 2008 - September 2008
ProNet Solutions January 2007 - March 2008
US Army February 1998 - February 2006
TekTrex, Inc. November 2000 - June 2005
U.S. National Guard May 1999 - May 2003
E-Consulting Services March 1997 - May 1999
Skills
Powershell, CCNA, CCENT, Windows Server 2008, VMware, Windows Server 2003, Responder Nurse Call..., Microsoft SQL Server, Windows Server, Cisco Technologies, Servers, Active Directory, Data Center, VPN, Technical Support
Education
Northern Michigan University 1998 — 1999
Lane Technical 1992 — 1996
AT&T Mobility May 2013 - Present
WDS May 2006 - September 2011
AT&T February 2004 - April 2005
AT&T February 2001 - February 2004
Skills
ITIL Certification, Certified Project..., Certified Business..., Change Management, Software Documentation, Cross-functional Team..., Management, Vendor Management, ITIL, Business Analysis, Business Continuity, Agile Methodologies, Agile Project Management, Analysis, Active Directory, Business Intelligence, Business Requirements, CRM, Call Centers, Coaching, Customer Experience, Customer Satisfaction, Customer Service, Data Center, Databases, Disaster Recovery, Healthcare, Human Resources, IT Service Management, Insurance, Integration, Leadership, Network Security, Networking, Operations Management, PMP, Process Improvement, Product Management, Program Management, Project Management, Quality Assurance, Requirements Analysis, Requirements Gathering, SDLC, SharePoint, Six Sigma, Software Project..., System Administration, Team Building, Team Leadership
Education
University of Washington 2006 — 2007
Certificate, Systems Analysis, Architectures, Modeling PM Certification
Edmonds Community College 2005 — 2006
PM Certification, Project Management Certification
Chandlers Prime Steaks Fine Seafood August 2014 - Present
ARAMARK August 2012 - April 2014
WDS March 2013 - June 2013
Parilla Grill July 2008 - August 2012
Skills
Computer Hardware, Computer Repair, Computer Maintenance, Software Installation, Graphic Design, HTML, PHP, Photoshop, Windows 7, Windows XP Professional, Microsoft Windows 98, Printer Support, Flash, Dreamweaver, Information Security, System Backups, Communication, Adobe Software, XP, Windows XP, Web Design, OS X, Windows Vista, Operating Systems, Printers, Customer Service, Sales, Public Speaking
Education
College of Western Idaho 2011 — 2013
Computer Support Specialist, Information Technology
Boise High School 2008 — 2011
High School Diploma
Minty Software July 2001 - Present
WDS October 2013 - November 2013
Clinks for Drinks August 2010 - August 2011
Body Shop at Home May 2005 - May 2007
Nanny April 2004 - June 2006
Safeco Insurance March 2001 - July 2004
Sento Corporation July 1999 - January 2001
Skills
Microsoft Office, Office Management, Outlook, Customer Service, Microsoft Excel, Administrative..., Microsoft Word, PowerPoint, Payroll, Management, Human Resources, Project Management, Event Planning, Social Media, Accounts Payable, Office Administration, Invoicing, Accounts Receivable, System Administration, Access, Sales, Troubleshooting, Call Centers, Training, Time Management, Data Entry, Software Documentation
Education
Brigham Young University 1993 — 1999
Bachelor of Arts (BA), German Language and Literature
Bella Vista Transitional Care Center September 2013 - Present
Teleperformance, USA November 2012 - June 2013
WDS March 2012 - November 2012
Skills
Photoshop, InDesign, Flash, ActionScript, Illustrator, Dreamweaver, HTML 5, CSS3, jQuery, PHP, MySQL, Troubleshooting, Telecommunications, Technical Support, Computer Hardware, Mac OS, Windows, XHTML, CSS, Web Design, OS X, Web Development, WordPress, Graphic Design, HTML
Education
ITT Technical Institute-Boise 2009 — 2013
Associate of Science (A.S.), Design and Visual Communications, General
WDS July 2008 - August 2015
WDSGlobal July 2008 - March 2010
Farmers Insurance April 2005 - July 2008
Skills
Executive Management, Travel Management, Finance, Human Resources, Customer Service, Outlook, Microsoft Excel, Facilities Management, Quality Assurance, Administrative..., Customer Satisfaction, Management, Salesforce.com, Project Management
Education
Edmonds Community College 2001 — 2003
AA, Social Science
PCM May 2001 - July 2015
MAXIMUS October 2014 - February 2015
Manpower Professional March 2011 - June 2014
WDS November 2009 - March 2011
Vangent, Inc. May 2009 - July 2009
Teleperformance, USA May 2008 - March 2009
Skills
Process Improvement, Customer Service, Team Building, Customer Support, Vendor Management, Troubleshooting, Account Management
Education
Brown Mackie College-Boise 2010 — 2011
2, Business Management
kubasaki highschool 2000 — 2004
Atlas Resell Management December 2012 - Present
Integrated Accounting Solutions January 2011 - Present
H&R Block January 2011 - February 2013
WDS August 2010 - November 2010
Stucco Stone & Tile August 2007 - August 2010
Securitas July 2008 - July 2010
Lidstrom Group June 2007 - September 2007
Skills
QuickBooks, Peachtree, Tableau, MS SQL Reporting..., Cost Accounting, Budget Setting, Financial Analysis, Finance, Tax Preparation, Strategic Planning, Marketing Strategy, MS Excel Pivot Tables, T-SQL Stored Procedures, T-SQL, GAAP, US GAAP, Financial Statements, KPI Reports
Education
Boise State University
Bachelor of Applied Science, Accounting
Boise State University
Associate of Applied Science, Accounting Technology
Expedia, Inc. November 2013 - Present
Expedia December 2012 - July 2013
WDS February 2011 - December 2011
WDS Global February 2011 - March 2011
ETCC January 2011 - February 2011
WDS Global November 2007 - January 2009
Wireless Data Services August 2004 - November 2007
WDS Global - Kirkland (Verizon Wireless Project) 2005 - 2005
EarthLink July 1997 - February 2003
EarthLink/MindSpring 1997 - 2002
Skills
Wireless, Leadership, Vendor Management, Telecommunications, Troubleshooting, Workforce Management, Call Center, Technical Support, Customer Satisfaction, Customer Experience, Customer Service, Customer Support, Mobile Devices, Process Improvement, Blackberry, Team Leadership, Training, Project Management, TCP/IP, Windows, Wireless Networking, Networking, XP, Product Management, Testing, CRM, Recruiting, Software Documentation, Blackberry Enterprise..., Operations Management, Software Installation, Active Directory, Windows 7, Management, Negotiation, Account Management, Computer Hardware, Coaching, Cross-functional Team..., Employee Training, System Administration, BMC Remedy, Team Management, Team Building, Supervising, VoIP, Quality Assurance, Business Analysis, Forecasting, Call Centers
Education
State University of New York College at Buffalo 1993 — 1997
Medical Technology
Guilderland High School 1989 — 1993
HS Diploma
WDS June 2008 - Present
Education
Shoreline Community College 2002 — 2003
aa, computer information systems
WDS 2014 - 2015
WDS 2014 - 2015
Bank of America January 2009 - June 2014
Merrill Lynch April 1985 - December 2008
Skills
Business Analysis, Business Continuity, Analysis, Banking, Business Development, Business Intelligence, Change Management, Cloud Computing, Cross-functional Team..., Data Center, Disaster Recovery, Electronic Trading, Enterprise Architecture, Enterprise Software, IT Management, IT Strategy, ITIL, Integration, Leadership, Management, Process Improvement, Product Management, Risk Management, SDLC, Solution Architecture, Strategic Planning, Unix, Vendor Management, Software Project..., Close Attention to..., Data Backup Solutions, Dedicated Professional, IT Project & Program..., Outsourcing, PMO, Passion for Helping..., Proof of Concept, Storage Architecture, Storage Virtualization, Team Leadership, Team Management, Technical Documentation, IT Operations, Governance, IT Service Management, Visio, Machine Learning, R
Education
New York University - Leonard N. Stern School of Business 1985 — 1990
Bachelor of Science (BS), Business and Information Systems
McGill University 1976 — 1978
Science
Target June 2015 - Present
Target December 2014 - June 2015
Taurus Marketing Techology October 2014 - December 2014
InterFACE Talent Network October 2013 - August 2014
InterFACE Talent Network 2013 - October 2013
WDS March 2012 - October 2012
Mood Media June 2011 - October 2011
US Navy September 2005 - September 2009
Skills
Logistics, Military Logistics, Pallet Jack, Shipping, Management, Team Leadership, Troubleshooting, Distribution Center..., Logistics Management, Inventory Control, Outlook, Supervisory Skills, Operations Management, HTML, Windows 7, Hazardous Materials, Hazardous Materials..., Warehousing, Warehouse Management, Access, Software Documentation, Security, System Administration, Customer Service, Microsoft Office, Windows 8, Microsoft Excel, Microsoft Word
Education
Brookdale Community College 2014 — 2016
Criminal Justice
Middlesex County College 2012 — 2013
Art Institute of San Diego 2010 — 2011
Media Arts and Animation
John R. Hirschi High School 2001 — 2005
Media Major, Math/Science International Baccalaureate
Dignity Health July 2010 - Present
WellPoint August 2007 - December 2009
WELLPOINT, INC July 2007 - December 2009
Affinity Group, Inc. March 2006 - August 2007
AFFINITY GROUP INC March 2006 - August 2007
WELLPOINT, INC July 2004 - August 2007
WellPoint July 2004 - March 2006
WDS May 1999 - May 2002
WDS January 1999 - January 2002
Skills
General Ledger, Financial Reporting, Account Reconciliation, Financial Analysis, Accounting, Forecasting, Sarbanes-Oxley Act, Variance Analysis, Finance, Budgets, Fixed Assets, Management, Financial Statements, Analysis
Education
City University of Seattle
Bachelor, Accounting
Walmart Boise, ID April 2013 - Present
WDS November 2012 - January 2013
Boise Office Equipment November 2007 - January 2012
Manpower August 2007 - November 2007
Skills
Customer Service, windows xp, Filing, mail delivery, Print Management, HR Records, Maintenance, Microsoft Office, copy operator, Microsoft Excel, Microsoft Word, Outlook, Customer Satisfaction, Fax, Call Center, Phone Etiquette, Customer Support, Customer Experience, Troubleshooting, Office Equipment, Inventory Control, Phone Skills, Data Entry, Inventory Management, File Management, Printers, Receiving, Inventory
Education
Boise State University 1982 — 1984
Gooding High School 1975 — 1979
Enphase Energy April 2015 - Present
Enphase Energy August 2012 - April 2015
Enphase Energy June 2011 - August 2012
WDS November 2009 - June 2011
WDS May 2008 - October 2009
Disability Advacy Group April 2001 - May 2008
Skills
Microsoft Office, XHTML, JavaScript, Linux, Team Leadership, Executive Coaching, Staff Development, Metrics Reporting, Performance Metrics, Coaching, Training, Salesforce.com, NICE Call Recording, IEX Total View, Solar PV, Case Managment, Process Improvement, Wireless, Customer Service, Customer Support, Technical Support, Networking, Call Centers, Troubleshooting, Testing, Project Management, Account Management, Customer Satisfaction, Windows, Product Management, Telecommunications, Routers, Data Analysis, Computer Hardware, Cross-functional Team..., Time Management, Team Building, Management, Data Entry, Outlook, Performance Management, Software Documentation, Software Installation, Photovoltaics, Supervisory Skills, Technical Training, Hardware, Quality Assurance, Process Scheduler, System Administration
Education
Boise State University
WDS April 2011 - Present
JBoggs Photo November 2010 - Present
ACS, a Xerox Company May 2010 - April 2011
ACS, a Xerox Company September 2009 - May 2010
Skills
Microsoft Office, Photoshop, Photography
Education
Highline Community College 2007 — 2009
Some college courses, Computer Science
UPS August 2015 - Present
Ocean Rig May 2014 - September 2014
WDS February 2014 - April 2014
Pacific Drilling Services, Inc. September 2010 - February 2014
Transocean July 1997 - September 2010
SencorpWhite December 1995 - July 1997
Buchanan Enterprises June 1994 - December 1995
Unidyne Corporation December 1991 - June 1994
Tidewater ElectroMagnetics, Inc. June 1988 - December 1991
Unidyne Corporation May 1985 - June 1988
Skills
Maintenance Management, Project Planning, Quality Assurance, Commissioning, Software Documentation, Subsea Engineering, Engineering, Electronics, Preventive Maintenance, Instrumentation, Automation, Offshore Drilling, Testing, Gas, Oilfield, Drilling, Procurement, Oil/Gas, Program Management, Control Systems Design, Petroleum, Management, Training, Logistics, Risk Assessment, Budgets, Pumps, Offshore Operations, Hydraulics, Leadership
Education
Old Dominion University 1977 — 1977
Business Administration and Management, General
Woodstock Union High School 1973 — 1975
High School, General Studies
VitalSource Staffing, LLC March 2014 - March 2015
Apex Systems January 2014 - February 2014
Self Employed January 2007 - January 2014
SoftWorld Inc. July 2013 - December 2013
Comcast Cable June 2012 - July 2013
WDS April 2011 - September 2011
AT&T Mobility April 2008 - April 2011
AT&T Mobility April 2007 - April 2008
AT&T Mobility October 2005 - April 2007
US Army Reserves April 2004 - April 2006
Skills
US Army, Troubleshooting, Telecommunications, Wireless Networking, Technical Support, Call Center, Computer Hardware, Wireless, VoIP, Blackberry, Call Centers, Networking, Software Documentation, Active Directory, VPN, Software Installation, Servers, Testing, Mobile Devices, Access, Computer Network..., Training, Management, Help Desk Support, Analysis, Switches
Education
Tacoma Community College 2014 — 2016
Associate of Arts and Sciences (AAS), Network and Cyber Security, 3.00
Western Governors University 2011 — 2014
Bachelors of Science Information Technology, Network Security
Ashford University 2009 — 2011
AA, Business, 3.64
Northwestern High School 1987 — 1991
WDS 2013 - Present
Puget Sound Bank 2006 - Present
Click Sales Inc. 2003 - Present
Keynetics Inc. 2000 - Present
ArtsFund November 2005 - January 2012
Stoel Rives LLP 2002 - 2005
Dorsey & Whitney LLP 1999 - 2001
Bogle & Gates PLLC 1974 - 1999
Seattle Repertory Theatre 1995 - 1996
Bogle & Gates 1986 - 1993
Skills
Fundraising, Non-profit..., Non-profits, Nonprofits, Program Evaluation, Public Speaking, Board Development, Public Policy, Leadership, Strategic Planning, Event Planning, Program Development, Philanthropy, Grant Writing, Volunteer Management, Community Outreach, Event Management, Public Relations, Leadership Development, Grants, Management, Strategy, Start-ups, Proposal Writing, Policy, Community Engagement, Program Management, Policy Analysis, Community Development, Government, Politics
Education
Stanford University Law School 1971 — 1974
Stanford University 1969 — 1974
MA, JD, Political Science, Law
Washington Association of Health Underwriters July 2015 - Present
Matrix Insurance Marketing, Inc. September 2012 - Present
National Brokerage Agencies 1999 - Present
Matrix Insurance Marketing, Inc. December 2010 - September 2012
None July 2010 - November 2010
WDS December 2006 - July 2010
Matrix Insurance Marketing, Inc. 1993 - 2007
Choice Dental Plans February 1991 - March 1993
Skills
Health Insurance, Leadership, Insurance, New Business Development, Employee Benefits, Disability Insurance, Selling, Small Business, 401k, Coaching, Managed Care, Dentistry, Team Building, Property & Casualty..., Customer Service, Product Development, Training, Management, Whole Life, Claim, Fixed Annuities, Process Improvement, Brokers, Analysis, Healthcare, Underwriting, Life Insurance, Vendor Management, Long-term Care, Critical Illness, Health Savings Accounts, Risk Management, Universal Life, Sales, Medicare, Accident, Call Centers, Strategy, HIPAA, Time Management, Commercial Insurance, Term Life Insurance, Account Management, Marketing, Sales Management, Strategic Planning, Long Term Care Insurance, Benefits Administration, Workers Compensation
Education
Seattle University 1976 — 1981
Bachelors, Business Administration
Cleveland High School
Solavei August 2012 - Present
Google May 2010 - May 2012
WDS 2009 - May 2010
Sprint February 2006 - July 2008
Skills
Sales, Team Building, Sales Management, Customer Service, Marketing, Technical Support, Troubleshooting, Relationship Management, Telecommunications, Telecommunications..., Mobile Devices, MVNO, Wireless, Mobile Technology, Vendor Management, Customer Experience, Customer Retention, Salesforce.com, Customer Satisfaction, Call Centers, Networking, CRM, Team Leadership, Direct Sales, Product Management, Cross-functional Team..., Leadership
Education
Bellevue College 2002 — 2004
Green River Community College
MAXIMUS September 2012 - January 2013
WDS September 2010 - December 2011
Boise State University August 2010 - September 2010
Skills
Microsoft Office, Customer Service, Troubleshooting, Call Centers, Customer Satisfaction, Technical Support, Goal-Oriented, Strong Leadership..., Highly Organized, Strong Analytical Skills, Great Teamwork Skills, Strong Attention to..., Teamwork
Education
American Public University 2014 — 2015
Bachelor of Business Administration (B.B.A.), Business-International Business Management, 3.8543
College of Western Idaho 2011 — 2013
Associate's Degree, Business
Avidian Technologies December 2012 - Present
Entangled Publishing August 2012 - November 2014
Sterling Savings Bank July 2009 - November 2011
WDS November 2006 - December 2008
WDS November 2006 - December 2008
Ohio Tuxedo February 2004 - November 2004
Romanoff's Classic Tuxedo April 2003 - January 2004
Skills
Customer Service, Program Management, Project Management, Agile Project Management, Employee Recognition, Change Management, Root Cause Analysis, Problem Solving, Microsoft Office, Data Analysis, Team Leadership, Desktop Systems, Troubleshooting, Documentation, Incentive Programs, Process Improvement, Mentoring, Technical Writing, Business Analysis, Requirements Analysis, Software Lifecycle, Quality Assurance, Microsoft Word, Microsoft Excel, MS Project, PowerPoint, Monarch, Dreamweaver, Photoshop, Paint Shop Pro, Adobe, Adobe Acrobat, Programming, VBA, SharePoint, SQL, Vim, Web Development, Databases, Database Administration, XP, Testing, Mobile Devices, Printers, Active Directory, Group Policy, Windows
Education
National University 2010 — 2013
MFA, Fine Arts English
City University of Seattle 2006 — 2010
MS, Computer Science
Franklin University 2002 — 2005
BS, Computer Science
Franklin University 2002 — 2005
BS, Computer Science
Community Partnerships of Idaho June 2012 - Present
Teleperformance January 2012 - June 2012
Protronics August 2007 - June 2012
WDS May 2010 - July 2011
Skills
Microsoft Office, Windows, Mac OS, HTML, Java, JavaScript, SQL, Customer Service, Technical Support, Project Management
Education
Southern New Hampshire University 2014 — 2015
Bachelor of Science (B.S.), Business Studies Computer Information Technology
Boise State University 2008 — 2013
Information Technology, Senior
Cellular Sales July 2009 - Present
WDS January 2010 - July 2010
Skills
System Administration, Network Administration, Information Analysis
Education
Vernon College 2012 — 2016
Bachelor of Science (BS), Computer Science, 4.0
Community College of the Air Force 2004 — 2007
Home 1994 - Present
WDS 2006 - 2008
Heartland Automotive Services 2006 - 2006
Skills
Customer Service Expert, Team Leadership, Supervisory Experience, Multi-line Phone, Knowledge Base editing..., Document editing, TCP/IP, VoIP, DNS Server, Microsoft Exchange, RIM BIS/BES, Microsoft Office suite, PDA's, Smartphones, Android, Apple Products, Win XP - Win 7, Mac OS/OS X, Trouble Ticketing..., Troubleshooting
Education
Seattle Central Community College 2011 — 2012
Bachelor of Science (B.S.), Atmospheric Sciences and Meteorology
UDYC InterAgency Academy 2004 — 2004
Plugable Technologies October 2012 - Present
DaytradeYA.com February 2008 - June 2013
Micro Encoder September 2011 - February 2012
WDS April 2011 - September 2011
Claire's Accessories October 2010 - December 2010
Wave Division Holdings June 2010 - September 2010
DigiPen Institute of Technology July 2009 - December 2009
Advanced Computers March 2005 - May 2005
Skills
Mac OS X, Windows, HTML, Visual Studio, Linux, C++, Computer Repair, Python, System Administration, Networking, Technical Support, Help Desk Support, Hardware, Android, CompTIA A+ Certification, A+ Certified, OS X, Software Development, Windows XP, Windows 7, Wireless Networking, Computer Hardware, Testing, Software Installation, Troubleshooting, System Deployment, Programming, XML, C, Ubuntu, Operating Systems, Windows Vista, Shell Scripting
Education
Bellevue College 2010 — 2014
Associate of Science (AS), Computer Science
Digipen Institute of Technology 2008 — 2009
Real Time Interactive Simulation
self January 2014 - Present
Microsoft/Populus August 2012 - October 2012
Kelly/TEK April 2012 - June 2012
ACS/Xerox January 2012 - April 2012
T-Mobile May 2011 - July 2011
Amazon.com January 2008 - October 2008
Motorola TTPCom Product Group May 2007 - October 2007
wds 2005 - 2007
Self Employed Contractor 2001-2004 (ATT Wireless/Cingular) February 2002 - September 2002
Scan/Efunds 2000-2001 January 2000 - January 2001
Skills
Technical Support, Security, Troubleshooting, Servers, Networking, Unix, System Administration, Computer Hardware, Network Administration, Hardware, Testing, Software Installation
Education
Thunderbird School of Global Management 1977 — 1978
mim, marketing, japanese
Western Michigan University 1968 — 1972
B.sC, History Asian Studies
Bellevue College
BBSI August 2015 - Present
John I. Haas, Inc. September 2013 - July 2015
WDS October 2011 - July 2013
John I. Haas, Inc. February 1999 - November 2011
Money Tree inc August 1999 - September 2004
Brown & Cole ( Food Pavilion) June 1996 - August 1999
Skills
Bilingual, 10 Key, Microsoft Excel, Microsoft Word, PowerPoint, ADP E-Time, Troubleshooting, Translation, Human Resources, Customer Service, Customer Experience, Time Management, Management, Call Center, Coaching, Customer Satisfaction, Process Improvement, Project Management, Change Management, Microsoft Office, Team Leadership, Team Building, Leadership, Recruiting, Employee Relations, Payroll, Spanish, Merchandising, Call Centers, Operations Management, Software Documentation, Cross-functional Team..., Outlook, Performance Management, Quality Assurance, Continuous Improvement, Training, Food, Sales Management, Strategic Planning, Product Development, New Business Development, Vendor Management, Marketing Strategy, Inventory Management, Technical Support, Sales, Account Management, Interviews, Telecommunications
Education
American InterContinental University 2007 — 2009
Bachelors, Business Administration, Human Resource Management
Yakima Valley Community College 1998 — 1999
Associate's degree, General Studies
Orthodontic Excellence February 2013 - Present
Pierce College District 2011 - 2011
WDS July 2007 - October 2009
Skills
Teaching, HTML, Coaching, Budgets, Marketing, Event Planning, Public Speaking, Customer Service, Microsoft Word, Leadership, Human Resources, PowerPoint, Microsoft Excel, Training, Team Building, Management
Education
Western Governors University 2015 — 2017
Master of Business Administration (MBA), Business Administration and Management, General
The Evergreen State College 2012 — 2014
Bachelor of Liberal Arts, Human Resources Management/Personnel Administration, General, Junior
Pierce College at Fort Steilacoom 2010 — 2012
Associates Degree, Business (A.A.), Human Resources Management/Personnel Administration, General
WDS, A Xerox Company August 2014 - Present
WDS August 2013 - August 2014
WDS May 2013 - August 2013
WDS March 2013 - July 2013
WDS October 2012 - March 2013
Freelance September 2012 - October 2012
University of Washington 2010 - 2011
Finlay Fine Jewelry Regional Headquarters December 2007 - April 2008
United States Marine Corps May 2002 - June 2006
Skills
Leadership, Training, Team Leadership, Customer Service, Teamwork, Logistics, Coaching, Project Management, Operations Management, Military Logistics, International Logistics, Clerical Skills, Photoshop, Project Planning, Spreadsheets, Leadership Development, Problem Analysis, Financial Reporting, Social Media Marketing, Customer Experience, PowerPoint, Team Building, Procurement, Military, Technical Support, Time Management, Microsoft Office, Customer Satisfaction, Customer Support/Service, Logistics Support, Communication, Program Management
Education
University of Washington 2010 — 2011
Bachelor of Arts (B.A.), English Language and Literature, General
Seattle Central Community College 2008 — 2010
Associate of Arts (A.A.)
Vashon 1998 — 2001
Expedia May 2012 - Present
Expedia June 2011 - May 2012
WDS 2007 - 2011
Skills
Microsoft SQL Server, Agile Methodologies, .NET, SQL, SDLC, Data Modeling, Scrum, SSIS, Business Intelligence, T-SQL, C#, Web Services, Databases, Data Warehousing, ETL, Software Development, Database Design, Software Project..., EDW, WCF, Agile Project Management, ASP.NET, SSRS, Visual Studio, Data Processing, IIS, SOA, XML, Architecture, Oracle, Integration, DB2, Requirements Analysis, Enterprise Architecture, SharePoint, Visio, Requirements Gathering, Solution Architecture, TFS, REST, VBScript, SOAP, Web Applications, Informatica, Data Integration, Distributed Systems, Tomcat, Hive, Spring, Big Data
Education
Arizona State University 1992 — 1994
University of Washington March 2013 - October 2014
University of Washington June 2007 - March 2013
Seattle Children's February 2007 - March 2007
Microsoft February 2007 - February 2007
Microsoft January 2007 - January 2007
WDS March 2005 - January 2007
AT&T July 2004 - November 2004
United States Marine Corps October 1997 - October 2002
Skills
Troubleshooting, Windows 7, XP, System Administration, Software Documentation, TCP/IP, Servers, Technical Support, Networking, VPN, Software Installation, DHCP, Hardware, Data Center
Education
Edmonds Community College 2011 — 2012
Computer Game Design
Northwest Technical College 2002 — 2003
MCSA, Computer Information Technology
University of Maryland 2000 — 2001
Communication and Electronics
WB Games March 2015 - June 2015
Microsoft March 2014 - December 2014
WDS October 2008 - January 2014
Les Schwab Tire Centers July 2007 - October 2007
Emerald Downs February 2006 - July 2007
Skills
Information Technology, Automotive Repair, Computer Repair, Computer Systems..., Technical Support, Technical Leadership, Graphic Design, Video Editing, Photoshop, Microsoft Office, YouTube, Computer Hardware, Web Design, SQL, phpBB, phpMyAdmin, PHPNuke, HTML, FTP, Newsletters, OS X, Windows 7, Customer Satisfaction, Networking, Troubleshooting
Education
Green River Community College 2011 — 2011
GED
Idaho State Tax Commission February 2015 - Present
Maximus September 2013 - January 2015
WDS November 2012 - May 2013
Gordman's June 2011 - December 2012
Skills
Customer Service, Word, Microsoft Excel, PowerPoint, Retail, Microsoft Office, Time Management, Outlook, Customer Satisfaction, Sales, Inventory Management, Data Entry, Teamwork, Cashiering, Merchandising, Telephone Skills, Team Leadership, Leadership, Social Media, Access, Management, Windows
Education
Broward College 1978 — 1979
Business Administration
Broward College
Business Administration
Premier Access Dental and Vision May 2010 - Present
Delta Dental June 2002 - November 2009
Delta Dental February 2006 - January 2007
WDS January 1998 - March 2000
Skills
HMO, Health Insurance, Provider Relations, Customer Service, Event Planning, Account Management, Supply Management, Dental Assisting, Dental Insurance, Medicare, Managed Care, Management, Disability Insurance, Strategic Planning, Administrative..., Executive..., Healthcare, HIPAA, Employee Benefits, Dentistry, Insurance, Medicaid, Healthcare Industry
Education
Concordia University-St. Paul 1988 — 1990
Dental Assisting, Dentistry
Green River Community College
Associate of Arts (AA)
United Building Services August 2014 - Present
Mr Pressure Wash, Inc September 2013 - July 2014
Accretive Technology Group March 2013 - September 2013
WDS December 2005 - August 2012
United Building Services February 1994 - April 2001
US Navy September 1988 - February 1992
Skills
Performance Management, People Development, Technical Support, Customer Service, Troubleshooting, Call Center, Customer Satisfaction, Training, Telecommunications, Leadership, Management, Help Desk Support, Sales, XP, Software Installation, Blackberry, Project Management, Blackberry Enterprise..., Wireless, Team Building, Operations Management, Quality Assurance, Networking, Wireless Networking, Process Improvement, Software Documentation, Project Planning, Mobile Devices, Team Management, Recruiting, Customer Support, Analysis, Employee Relations, Outlook, Sales Management, Vendor Management, Retail, Computer Hardware, CRM, Windows 7, Account Management, Coaching, Customer Experience, Team Leadership, BMC Remedy, Mobile Technology, Call Centers, Work Ethic, System Administration, SharePoint
Education
Seattle Vocational Institute 2005 — 2005
A+ Certified, A+ Certified
Seattle Central Community College 2002 — 2003
A++, A++ Certification
Arizona State University 1990 — 1991
Associate, Sociology
Naval Technical Training Center 1989 — 1990
Cryptology, Psychology & Sociology
Protec Pest Control Services August 2014 - Present
iGot Media Solutions July 2013 - Present
Drink From the Bottle August 2012 - Present
WDS February 2009 - August 2014
Wells Fargo October 2007 - February 2009
Advantix Pest Control April 2005 - October 2008
Skills
Customer Service, Great Communicator, Mac/PC proficient, Excellent in Excel, Excellent in PGAdmin..., Excellent in IEX..., Excellent in Cisco..., Excellent in Adobe..., Creative, Experience in Graphic..., Experienced in systems..., Proficient in business..., Sales and training, Management experience, Management, Forecasting, Leadership, Team Leadership, Team Building, Microsoft Excel, Coaching, Marketing, Entrepreneurship, New Business Development, Sales, Strategic Planning, Budgets, Business Planning, Healthcare, Customer Satisfaction, Time Management
Education
Boise State University 2004 — 2007
WDS April 2012 - November 2012
Byers' Leafguard Gutters November 2011 - February 2012
SGN Nutrition March 2011 - August 2011
wds December 2010 - March 2011
Mercy Medical Sacramento March 2010 - July 2010
Mercy Medical Group San Juan November 2009 - March 2010
Mercy Labs August 2008 - August 2008
Sutter Internal Medicine March 2006 - November 2007
Skills
Customer Service, Microsoft Word, Microsoft Excel, Microsoft Office, Outlook, Data Entry, Event Planning, Public Speaking, Teamwork, Research, Marketing, Quality Patient Care, Phlebotomy, Sales, Electronic Health...
Education
MTI College 2008 — 2008
Certificate of Phlebotomy, Phlebotomy Technician/Phlebotomist, A
Western Career College 2005 — 2006
AS Degree, Medical Assisting, A
De Anza College 1991 — 1994
General Studies
Khamu Solutions November 2013 - Present
Mybullfrog.com - Verizon Wireless Premium Retailer March 2012 - November 2013
WDS January 2011 - March 2012
Hollister Co. May 2010 - July 2011
Skills
Direct Sales, Cold Calling, Sales Operations, Sales, Account Management, Sales Management, Customer Retention, Sales Process, B2B, Customer Satisfaction, Salesforce.com, Sales Presentations, Customer Service, Retail, Team Building, Wireless, Call Centers, Cloud Computing, Negotiation, Team Leadership, Management, Mobile Devices, Cellular Communications, Building Relationships, Networking, Mobile Technology, Technical Support, Troubleshooting, Wireless Networking, CRM, Smartphones, Solution Selling, Telecommunications, Customer Experience
Education
Homedale High School 2006 — 2010
High School
Boise State University
Accretive Technology Group April 2013 - March 2014
Volt Management Corp November 2012 - December 2012
Always Thinking Computers September 2011 - November 2012
Puget Sound Energy February 2008 - August 2011
WDS October 2007 - February 2008
LexisNexis July 2007 - August 2007
TEKsystems March 2007 - April 2007
Speakeasy.net September 2006 - January 2007
Volt Technical Resources January 2006 - August 2006
PEAK Internet, LLC September 2004 - August 2005
Skills
Technical Support, Servers, Network Administration, Windows Server, Troubleshooting, Microsoft Exchange, Hardware, Help Desk Support, Windows 7, Active Directory, Computer Repair, Software Installation, Networking, Wireless Networking, VMware, VoIP, Windows, Computer Hardware, Operating Systems
Education
Linn-Benton Community College
AA, History
Edifecs January 2014 - Present
Viableware, Inc. May 2012 - December 2013
WDS September 2011 - March 2012
Amazon.com May 2011 - August 2011
Amazon.com February 2010 - December 2010
Microsoft September 2008 - August 2009
Center for Integrated Manufacturing Studies March 2007 - August 2007
BAE Systems September 2005 - February 2006
Skills
Operating Systems, Java, Database Design, C++, Spring, Software Engineering, Test Driven Development, Software Development, Git, OOP, Linux, Continuous Integration, Agile Methodologies, Object Oriented Design
Education
Rochester Institute of Technology 2002 — 2008
BS, Computer Science
WDS November 2013 - Present
Central Washington University January 2006 - Present
Reuel Lubag September 1982 - Present
Etelos May 2012 - September 2013
WAVE Broadband, A Division of WAVE Division Holdings April 2009 - May 2012
Music Works Northwest January 2008 - May 2010
WAVE Media Services, A Division of WAVE Division Holdings March 2008 - March 2009
WAVE Broadband, A Division of WAVE Division Holdings September 2007 - March 2008
WAVE Broadband, A Divsion of WAVE Division Holdings May 2006 - August 2007
Seattle Pacific University January 2001 - June 2007
Skills
Music, Editing, InDesign, Microsoft Office, Public Speaking, Customer Service, Graphic Design, Marketing, Social Media, Multimedia, Web Design, Photoshop, Teaching, PowerPoint, Outlook, Microsoft Word, Coaching, HTML, Photography, Singing, Music Industry, Studio Recording, Music Production, Composition, Music Theory, Sound, Piano, Musical Theatre, Computer Software..., Orchestral Music, Software Documentation, Songwriting, Jazz, Recording, Drums, Band, Video, Musicians, Concerts, Pianist, Conducting, Festivals, Sound Design, Guitar, Orchestration, Bands, Jazz Piano, Piano Performance, Jazz Improvisation
Education
Central Washington University 1982 — 1991
Bachelor of Arts (BA)
Lake Washington High School 1979 — 1982
HS Dipoloma
WDS, A Xerox Company May 2009 - Present
WDS February 2008 - May 2009
Bureau of Land Management June 2001 - December 2007
Skills
Call Centers, Troubleshooting, Customer Service, Customer Satisfaction, Telecommunications, Process Improvement, Vendor Management, Team Leadership, Operations Management, Customer Experience, Technical Support, Management, Account Management, Analysis, Business Process..., Coaching, Customer Retention, Interviews, Leadership, Mobile Devices, Networking, Performance Management, Budgets, CRM, Change Management, Computer Hardware, Cross-functional Team..., Football, Inventory Management, Outlook, Product Management, Program Management, Project Management, Project Planning, Quality Assurance, Salesforce.com, Security, Service Delivery, Software Documentation, Strategic Planning, System Administration, Team Building, Team Management, Time Management, Training, Windows, Wireless, Workforce Management, Sales
Education
Boise State University 1999 — 2006
Bachelor of Arts, Organizational Communication, General
El Camino College 1997 — 1998
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
CIGNA Healthcare August 2013 - Present
CIGNA Healthcare February 2011 - August 2013
WDS April 2009 - February 2011
Premera Blue Cross August 2006 - September 2008
Calypso/Premera Blue Cross August 2004 - August 2006
Premera Blue Cross August 2003 - July 2004
Education
Pacific Lutheran University
Bachelor, Business Administration; CERTIFICATIONS Information Management concentration
University of Oslo
Slater Insurance School
WDS September 2008 - May 2014
Washington Dental Service September 2004 - February 2012
Bain Insurance Agency 1997 - 2004
Skills
Health Insurance, Insurance, Employee Benefits, Process Improvement, Management
Education
Central Michigan University 1975 — 1976
MBA, Business Management
Calvin College 1967 — 1970
Bachelor of Arts, History
Blue Cross of Idaho August 2015 - Present
Blue Cross of Idaho February 2015 - August 2015
Blue Cross of Idaho April 2014 - February 2015
Volt Workforce Solutions January 2014 - April 2014
Volt Workforce Solutions January 2013 - July 2013
Examiner.com May 2011 - February 2013
WDS October 2010 - January 2013
WDS Global August 2009 - April 2011
Qwest Communications April 2008 - March 2009
United Bank Card March 2007 - April 2008
Skills
Customer Relations, Customer Service, Analysis, Banking, Sales, Credit, Negotiation, Call Centers, Finance, Loans, Leadership, Coaching, Social Networking, Contract Negotiation, New Business Development, Management, Training, Marketing, Public Speaking
Education
Kaplan University 2009 — 2011
Masters of Science, Criminal Justice
Oregon State University 1989 — 1992
Bachelors, Speech Communications
Xerox May 2013 - November 2014
quincy foods June 2012 - September 2012
Stream Global Services May 2010 - November 2010
WDS May 2008 - September 2009
Supporttechs March 2004 - December 2007
Gateway October 1999 - March 2002
Skills
Wireless Networking, Technical Support, Troubleshooting, Internet/Intranet..., Computer Repair, Gameplay Systems, Call Centers, Help Desk Support
Education
Washington State University - College of Business and Economics 1994 — 1996
Bachelor of Arts (BA), Management Information Systems, Buisness
Big Bend Community College 1994 — 1996
Associate of Arts (AA), Accounting
El Gaucho Restaurant April 2015 - Present
WDSGlobal March 2008 - May 2009
WDS Global March 2006 - May 2009
WDS 2006 - 2008
Skills
Technical Writing, Mobile Devices, Mobile Technology, Telecommunications, Call Center
Education
Seattle Central Community College 2015 — 2019
Computer science, Computer Programming, Specific Applications
Edmonds Community College 2007 — 2008
Veracity Consulting, LLC November 2014 - Present
Randstad February 2014 - July 2014
WDS December 2012 - September 2013
Cerner Corporation August 2012 - December 2012
Adaptive Solutions Group February 2012 - June 2012
American Academy of Family Physicians September 2010 - February 2012
ETC Institute May 2007 - August 2010
Xenotech 2001 - 2007
Edys Grand Ice Cream 1998 - 2000
Skills
Data Analysis, Survey Research, Project Management, Microsoft Office, Access, Report Writing, Analysis, Visio, Project Planning, Software Documentation, Research, SharePoint, Program Management, Microsoft Excel, Process Improvement
Education
University of Nebraska-Lincoln 1987 — 1992
Master of Arts (M.A.), Sociology
Doane College 1985 — 1987
B.A, Sociology
Casper College 1983 — 1985
A.A.
Community Health Plan June 2013 - Present
Faneuil Inc April 2013 - June 2013
Bank of America April 2011 - December 2012
The Guardian Life Insurance Company of America August 2009 - April 2011
Healthcare Management Adminstrators April 2008 - July 2009
WDS July 2007 - April 2008
WDS July 2006 - July 2007
WDS August 2004 - July 2006
WDS January 2004 - July 2004
WDS August 2000 - January 2004
Skills
Project Management, Operations Management, Healtcare Payer Industry, Call Center Management, Service Level Management, Claims Adjudication, Medical and Dental..., Quality Assurance, Qualitative &..., Process Development and..., Manage Client..., Process Improvement, Systems Development, Healthcare, Visio, Call Centers, Software Documentation, SDLC, Business Process..., ITIL, Insurance, Management, Access, Human Resources, Employee Benefits, Vendor Management, Customer Satisfaction, Customer Service, Risk Management, CRM, Adjudication, Analysis, Training, Business Analysis, Leadership, IT Service Management, System Development, Benefits Administration, Performance Management, Requirements Gathering, Health Insurance, Team Building, Program Management, Change Management, Coaching, Cross-functional Team..., Team Leadership, Business Requirements, SharePoint, HIPAA
Education
Bellevue Community College 1989 — 1990
Credits, Business
Inglemoor High School 1985 — 1988
Diploma, General
WDS
Skills
Team Building, Public Speaking, Healthcare, Healthcare Information..., Strategic Planning, Risk Management, Leadership, Research, Sales, Clinical Research, Customer Service
Education
University of California, San Francisco 1990 — 1991
GPR, Hospital Dentistry
Georgetown University 1985 — 1989
DDS, Dentistry
The George Washington University 1981 — 1985
BS, Chemistry
One Source October 2012 - Present
24 Seven Inc. February 2010 - Present
MAXIMUS 2013 - 2015
WDS November 2012 - February 2013
Catherines Stores Corporation March 2011 - April 2011
The Playboy Store May 2009 - March 2011
The Body Shop August 2007 - July 2009
Justice- Just for Girls January 2009 - May 2009
Kenneth Cole Productions April 2006 - August 2008
USAR April 2000 - May 2008
Skills
Merchandising, Sales, Loss Prevention, Management, Leadership, Training, Customer Service, Visual Merchandising, Profit, Inventory Control, Apparel, Fashion, Window Displays, Store Management, Trend Analysis
Education
Fashion Institute of Design & Merchandising
A.A, Fashion Design
WDS February 1996 - Present
Skills
Typing, Ten Key by touch, Data Entry, Bookkeeping, Administration, Office Management
Education
San Joaquin Delta College 1970 — 1972
Associate of Arts (AA), Drama and Dramatics/Theatre Arts, General
Rio Vista High School 1968 — 1970
Diploma, General
MWI Veterinary Supply June 2013 - Present
WDS August 2009 - June 2013
MWI Veterinary Supply January 2002 - December 2005
Skills
Shipping, Inventory Management, Certified Trainer, Troubleshooting, Team Building, Customer Service, Microsoft Office, Customer Satisfaction, Process Improvement
Education
Boise State University
Cody High School
Tea Collection April 2014 - Present
MAXIMUS July 2013 - April 2014
WDS October 2012 - June 2013
WDS March 2012 - October 2012
WDS Global April 2009 - March 2012
WDS Global February 2008 - April 2009
T-Mobile June 2004 - February 2007
DIRECTV June 2003 - June 2004
Cox Communications July 1999 - June 2003
DIRECTV December 1996 - June 1999
Skills
Workforce Management, Call Center, Customer Service, Customer Satisfaction, Telecommunications, Forecasting, Call Centers, Leadership Development, Quality Assurance, Technical Support, Training, Employee Training, Team Leadership, CRM, Cross-functional Team..., Outsourcing, Leadership, Wireless, Vendor Management, Strategic Planning, Start-ups, Service Delivery, SharePoint, Project Planning, Customer Experience
Education
Stephen F. Austin State University 1992 — 1993
General Studies
Advantage Manufacturing Technologies, Inc. November 2013 - Present
WDS July 2010 - September 2013
Tatum LLC April 2007 - April 2009
Zetec 2008 - 2008
Adak Fisheries January 2006 - February 2007
Clipper Seafoods January 2003 - December 2005
Applied Precision, Inc. January 2001 - December 2002
Concrete Products, Inc. January 1997 - December 2000
Baldor Electric Company – A Member of the ABB Group January 1988 - December 1997
Skills
ERP, Manufacturing, Forecasting, Mergers, GAAP, Revenue Recognition, Financial Reporting, Budgets, Start-ups, Accounting, Financial Forecasting, Financial Accounting, Acquisition Integration, Strategic Planning, Sarbanes-Oxley Act, Mergers & Acquisitions, Managerial Finance, Finance, Accounts Receivable, Fixed Assets, Auditing, Accounts Payable
Education
City University of Seattle 1992 — 1996
MBA, Financial Management
University of Washington 1978 — 1980
BA, Economics
Delta Dental of Washington January 2012 - Present
WDS January 2012 - January 2015
Bank of America January 1989 - December 2010
Bank of America January 1989 - December 2010
Bank of America January 1989 - December 2010
Bank of America May 2003 - April 2006
Bank of America June 1998 - May 2003
Skills
Call Center, Process Improvement, Change Management, Customer Satisfaction, Risk Mitigation, Insurance, Green Belt, Banking, Management, Call Centers, Program Management, Risk Management, Sales, Strategic Planning, Training, Strategy
Education
Shadle Park High School 1976 — 1979
Diploma
Spokane Falls
Spokane Falls Community College
General Education
Clarity Signs, Inc May 2009 - August 2009
WDS November 2008 - May 2009
FloorCraft Inc July 2001 - October 2008
PEMCO January 1989 - July 2001
Education
Shoreline Community College
Associate in Applied Arts & Science, Accounting
Xerox August 2012 - Present
WDS August 2010 - August 2012
Indiana University Office of Sustainability March 2009 - August 2010
National Flood Research January 2002 - August 2006
Skills
Project Management, Web Development, Business Analysis, PHP, PostgreSQL, System Administration, Project Planning, JavaScript, AJAX, VBA, Python, jQuery, jQuery UI, Program Management, Customer Service, MySQL, SQL, Microsoft SQL Server, pgAdmin, SQL Server Management..., Microsoft Office, Microsoft Excel, Key Performance..., Performance Management, Requirements Analysis, Requirements Gathering, Requirements Management, Information Technology, Information Architecture, Information Security, Information Management, Change Management, Team Management, Team Leadership
Education
Indiana University Bloomington
Masters Degrees (2), Information Science & Public Affairs
Indiana University Bloomington
Master's degree, Information Science/Studies
Egg Factory February 2012 - Present
T-Mobile July 2010 - February 2012
WDS May 2009 - July 2010
Goldy's Breakfast Bistro May 2004 - January 2009
Education
Boise State University 2004 — 2011
Bachelor of Fine Arts, Art Metals
State of Idaho Division of Statewide Payroll October 2014 - Present
State of Idaho Industrial Commission January 2013 - October 2014
State of Idaho Industrial Commission June 2012 - January 2013
CenturyLink August 2011 - November 2011
WDS March 2011 - July 2011
Building Systems Technologies March 2009 - March 2011
Education
Boise State University
Master of Science (M.S.), Accounting Taxation
George Fox University
B.S., Project Management
VMC September 2011 - Present
Comcast 2014 - 2014
Denali Advanced Integration 2012 - 2014
WDS August 2005 - April 2010
Internet Commerce & Communications August 1997 - September 2001
Skills
Active Directory, Windows 7, Call Center, Microsoft Exchange, Office 365, Troubleshooting, Technical Support, Blackberry Enterprise..., Blackberry, XP, Microsoft Technologies, Network Administration, Operating Systems, Help Desk Support, Software Installation, VMware, Call Centers, Servers, Windows Server, Wireless Networking, Computer Hardware, SharePoint, TCP/IP, VPN, Service Desk, Healthcare Information..., Enterprise Mobility, DNS, Windows XP
Education
Northeastern Illinois University 1987 — 1991
Bachelor's, Computer Science/Psychology
Lord & MEDIA January 2011 - Present
WDS January 2012 - January 2014
SECCION AMARILLA (TELMEX, LLC) January 2010 - October 2010
NAVTEQ, LLC January 2007 - December 2009
IDEAL PRINT PROMO MEDIA January 1999 - January 2007
Skills
Customer Service, Advertising, Retail, E-commerce, Start-ups, Leadership, Business Development, Strategic Planning, Sales, Team Building, Management, Advertising Sales, Entrepreneurship, B2B Marketing, Digital Media, Online Marketing, Online Advertising, Business Strategy, New Business Development, Marketing Communications, Social Media Marketing, Marketing
Education
Cornell Hotel School of Hotel Administration
ASSOCIATES DEGREE, HOTEL MANAGEMENT
Inter American University of Puerto Rico
Bachelor of Arts (B.A.), INTERNATIONAL TRADE
Inter-American University of Puerto Rico-Metropolitan Campus
MBA, Marketing
Apple June 2012 - Present
TheMacPC June 2010 - June 2012
TheMacPC June 2010 - June 2012
WDS September 2011 - May 2012
Teleperformance March 2007 - June 2010
Skills
Apple Certified..., ', Apple Certified, Wireless Networking, Technical Support, Windows 7, Computer Hardware, OS X, Microsoft Exchange, iPhone, iOS, Help Desk Support, System Deployment, Blackberry Enterprise..., Blackberry, Computer Repair
Education
Boise State University
WDS July 2011 - January 2012
SUPERVALU February 2007 - October 2010
Skills
Computer Hardware, PC building, Computer Diagnostics, Computer Hardware..., Network Administration, Desktop Administration, Network Security
Education
ITT Technical Institute-Boise 2003 — 2009
Bachelor of Applied Science (BASc) Candidate, Network and System Administration/Administrator
WDS February 2015 - Present
Skills
Food Industry, Grocery, Key Account Development, IRI, AC Nielsen
Education
Northern Arizona University
F5 Networks June 2015 - Present
Delta Dental of Washington June 2014 - June 2015
Delta Dental of Washington January 2012 - May 2014
Washington Dental Service September 2011 - January 2012
WDS April 2010 - August 2011
WDS January 2008 - March 2010
Skills
ITIL, IT Service Management, SDLC, Software Documentation, IT Management, Disaster Recovery, Microsoft SQL Server, Change Management, Databases, Management, SQL, Servers, Process Improvement, Vendor Management, Troubleshooting, Leadership, IT Operations, Team Leadership, Operations Management, PingFederate SSO, CA SiteMinder, LDAP, Microsoft BizTalk
Education
Edmonds Community College
xerox Travel Consultantconnexions travel loyalty servicesSeptember 2012 - July 2014
WDS March 2009 - May 2011
CenturyLink 2011 - 2011
Skills
Telephone Skills, typing, Customer Support, Customer Service, Call Centers, Windows 7, Customer Satisfaction, Teamwork
Education
Northwest Nazarene University 1996 — 1998
Point Loma Nazarene University 1976 — 1978
Xerox October 2014 - Present
Xerox May 2014 - October 2014
Parker Staffing at Nintendo of America October 2012 - January 2013
WDS January 2011 - December 2011
AT&T Mobility September 2007 - August 2009
Skills
Telephone Skills, Customer Service, Microsoft Office, Android, Blackberry, Blackberry Enterprise..., Blackberry OS, Palm OS, 60 WPM, Technical Support, German, Telecommunications..., Ticketing Systems, Bug Tracking, Mobile Networking, Troubleshooting, Call Centers, Mobile Devices, Operating Systems
Education
Cascadia Community College 2007 — 2008
AA, Associate in Integrated Studies, Social Sciences
Chrysalis SchoolCollege Preparatory 2003 — 2006
3.8
AT&T October 2008 - September 2011
WDS August 2006 - September 2008
Skills
Troubleshooting
Education
Shoreline Community College 2011 — 2014
Associate’s Degree
ShoreCrest High School 2001 — 2005
High School
WDS September 2010 - Present
Loncar & Associates August 2009 - August 2010
AT&T Mobility October 2000 - August 2009
Wal-Mart Inc January 1993 - January 2000
Skills
Fraud Investigations, Fraud Prevention, Risk Assessment, Training & Development, Training Delivery, Call Center Supervision, Customer Service, Investigations, Field Work, Interviewing, Driving, Personal Injury, Performance Testing, Finance Manager
Education
Lee College 1993 — 1995
2 Years, Business Administration, Management and Operations
Brookhaven Junior College - Real
Appraisal; Math, Real-estate Law and Management
WDS March 2012 - Present
Walmart December 2010 - February 2012
Kent kwik March 2006 - September 2010
Skills
ACAD, Accounts Payable, Account Reconciliation, Accounts Receivable, Cost, Product Design, Designs, Builders, Budget, Building Materials
Education
Midland College 1984 — 1996
Associate of Arts and Sciences (A.A.S.), CAD/CADD Drafting and/or Design Technology/Technician
permian High 1969 — 1971
A&I Benefit Plan Administrators August 2013 - Present
Workscape an Adp Compamy April 2011 - April 2013
WDS May 2005 - February 2011
First Health 1997 - 2005
Skills
Performance Appraisal, New Hire Orientations, Employee Training, Benefits Administration, Call Centers, Employee Benefits, Interviews, Time Management, Employee Engagement, Training, Customer Service, Recruiting, Coaching, Performance Management, Employee Relations
Education
Boise High School
Boise State University
Saint Alphonsus Health System July 2013 - Present
Wendys International July 2012 - July 2013
WDS April 2012 - July 2012
IHOP August 2011 - April 2012
Skills
Cashiering, Customer Service, Food & Beverage, Customer Satisfaction, Telephone Skills, Teamwork, Time Management, Microsoft Word
Education
Carrington College-Boise 2011 — 2012
Associate's degree, Health/Health Care Administration/Management
Camas County High School 2007 — 2011
High School Diploma, Generals
Year Up September 2012 - Present
WDS March 2011 - January 2012
Toys R Us Express September 2010 - January 2011
Density Boutique December 2008 - May 2009
Cars Dawydiak June 2008 - August 2008
Skills
Public Speaking, Non-profits, Community Outreach, PowerPoint, Microsoft Office, Fundraising, Research, Microsoft Word, Event Planning, Microsoft Excel, Youth Development, Social Media, Teamwork, Customer Service, Program Development, Editing, Grant Writing, Spanish, Outlook
Education
City College of San Francisco
metropolitan arts and tech highschool
WDS May 2012 - April 2013
Toys R Us October 2010 - May 2012
Education
Highline Community College
WDS May 2013 - Present
Education
Boise State University 2007 — 2013
WDS March 2008 - August 2008
eds global January 2007 - January 2008
Skills
Customer Service..., Bilingual-English/Spanis..., Fast-paced, Microsoft Network
Education
Milan Institute-Nampa 2012 — 2013
caldwell high school 2002 — 2005
WDS December 2012 - Present
Skills
Call Centers, Telecommunications, Wireless, Mobile Devices, Troubleshooting, Customer Experience, Technical Support, Customer Satisfaction, Team Leadership, Service Delivery, Vendor Management, Customer Service, Product Management, Managed Services
Education
Brown Mackie College-Boise 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
ACTIVELY SEEKING EMPLOYMENT! July 2013 - Present
ManpowerGroup 2011 - 2012
WDS 2011 - 2012
Professional Commercial Lines Insurance Account Manager July 1980 - June 2000
Hamilton Insurance Agency 1992 - 1998
Skills
Customer Satisfaction, Insurance, Troubleshooting, Sales, Customer Service, Customer Retention, Customer Experience, Call Centers, Account Management, Workers Compensation, Professional Liability, Data Entry, Telephone Skills, Legal Liability, Outlook, Time Management, Hiring, Teamwork, Inventory Management, Invoicing, Cashiering, Administrative..., Process Scheduler, Inventory Control, 10 Key, Interviews, Payroll, Access, Spreadsheets, Software Documentation, Administration, Office Management, Filing, Supervisory Skills, Employee Relations, Fax, Accounts Receivable, Human Resources, PeopleSoft, Microsoft Office 2007, Employee Benefits, Office Administration
Education
Boise State University 1977 — 1979
Business/Commerce, General
J.R. Simplot Company September 2014 - Present
Saia Inc. August 2013 - September 2014
WDS April 2013 - August 2013
Plexus December 2011 - January 2013
Kelly Services February 2011 - May 2011
Skills
Team Management, Forklift Operator, Customer Service, Networking, Communication, Employee Training, Ten Key, Microsoft Office, Cashiering, Cash Handling Experience, Department Development, 5S, Lean Manufacturing, Team Mentoring, Job Scheduling, Management Training..., Multi Tasking, Task Management, Delegation, WMS Implementations, Long-term Customer..., Leadership, Inventory Management
Education
Boise State University 2013 — 2015
Bachelor's Degree, Accounting and Finance
South Dakota School of Mines and Technology 2007 — 2010
Civil Engineering
AT&T Mobility August 2010 - August 2013
WDS July 2009 - August 2010
QWEST COMMUNICATIONS CORP February 2009 - May 2009
Eletronic Data Systems August 2007 - January 2009
Fred Meyers January 2007 - August 2007
Network Telephone May 2006 - August 2006
Walmart July 2005 - April 2006
Education
George Stone Career Center 2004 — 2006
Cisco Networking
Pacific Rim Wines July 2006 - March 2015
Nintendo September 2012 - February 2013
Clearwire March 2005 - July 2007
WDS September 2004 - July 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Access, Sales, Account Management, Business Development, Leadership, CRM, Management, Marketing, New Business Development, Direct Sales, Mobile Devices
Education
Santa Clara University 1999 — 2003
Bachelor of Arts (BA), International Business, Spanish Literature
Universidad de San Sebastian DEUSTO, Spain 2001 — 2002
BA, Spanish Language and Literature
Duke Energy Corporation February 2013 - July 2013
Safety Harbor Senior Living December 2012 - February 2013
WDS January 2012 - October 2012
Emerson House March 2011 - January 2012
Touchmark at Meadow Lake Village November 2008 - January 2011
Bonaventure Senior Living October 2007 - November 2008
Education
College of Western Idaho 2010 — 2010
Nursing
Fairfield Inn & Suites by Marriott April 2013 - Present
WDS December 2012 - February 2013
Bath & Body Works November 2012 - January 2013
Education
Carrington College-Boise 2013 — 2013
WDS November 2013 - Present
iFusionIT October 2013 - November 2013
Volt September 2013 - October 2013
Adrian Municipal Campground May 2013 - August 2013
Crystal Steakhouse & Bar December 2012 - May 2013
Army National Guard April 2007 - November 2010
Skills
Unity3D, HTML, PHP, Java, Flash Professional, Video Games, SQL, Game Testing, Game Development, Quality Assurance
Education
Southeast Technical Institute 2012 — 2013
Undergraduate, Computer Games and Programming Skills
Minnesota School of Business 2011 — 2012
Undergraduate, Computer Games and Programming Skills
WDS February 2013 - April 2013
Skills
Music, Music Production, Microsoft Office, Microsoft Excel, Microsoft Word, Mac, PowerPoint, Lyricist, Vocalist, Logic Pro, Pro Tools
Education
Art Institute of Seattle 2013 — 2016
Boise State University 2012 — 2012
WDS 2012 - 2013
Skills
Customer Service, Restaurants, Hospitality Industry
Education
Heritage College-Wichita 2010 — 2011
WDS 2014 - Present
Kinley Corporation May 2014 - December 2014
Colorado Superior Construction January 2008 - April 2014
Skills
Microsoft Office, Management, Microsoft Excel, Research, Microsoft Word, PowerPoint, Sales, Leadership, Photoshop, Training, Administration, Administrative..., Construction, Process Scheduler, Outlook, Construction Management, Contract Management, Supervisory Skills, Office Administration, Microsoft Project, Contractors, Budgets
Education
Aims Community College 2007 — 2011
N/A, Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
WDS 2013 - 2014
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Strategic Planning, Project Management, Research, PowerPoint, Project Planning
Education
Minneapolis Community and Technical College
120 BS Completed Credits, Criminal Justice/Law Enforcement Administration