Milestone Technologies, Inc.
Industry: IT service management company
DescriptionHeadquarters: California Founded: 1997
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Milestone Technologies, Inc. Employees
Milestone Technologies, Inc. December 2013 - Present
Milestone Technologies, Inc. July 2011 - December 2013
Skills
Data Center, Servers, Troubleshooting, Network Installation, Project Management, Testing, Databases, Critical Thinking, Customer Service, Hardware, Cable Networks, Decommissioning, Prioritize Workload, Switches, System Administration, Communication Skills, Cloud Computing, Red Hat Linux, IT Operations, Linux, Linux System..., Computer Hardware..., Hardware Installation
Education
Arizona State University 2010 — 2015
In progress, Computer Science
Estrella Mountain Community College 2009 — 2010
Associates in Applied Science, Computer Science
Penn State Erie, The Behrend College 2008 — 2009
Computer Systems Engineer, Computer Science
Girard High School 2004 — 2008
Uber May 2015 - Present
Milestone Technologies, Inc. May 2015 - Present
Milestone Technologies, Inc. January 2014 - May 2015
Milestone Technologies, Inc. August 2013 - January 2014
Milestone Technologies, Inc. April 2013 - August 2013
WG Security Products Inc. May 2012 - April 2013
Comcast March 2010 - May 2012
CIRCUIT CITY, INC March 2007 - March 2009
Mazda Raceway Laguna Seca May 2005 - November 2005
Skills
Troubleshooting, Customer Experience, Help Desk Support, Call Centers, Sales, Customer Service, Customer Satisfaction, Account Management, Cabling, Retail, Salesforce.com, Sales Management, Customer Retention, Telecommunications, VoIP, Computer Repair, Software Installation, Technical Support, Advertising, New Business Development, Solution Selling, Printers, Direct Sales, Windows 7, iOS, Android, Wireless, Team Leadership, Mobile Devices, Windows XP Pro, Computer Building, Mobile Device Management, Computer Configuration, IT Hardware Support, A+ Certified IT..., Windows Vista, Mac OS, Training, Employee Training, Agent Development, Mentoring, Google Drive, High Touch Customer..., Customer Care, Team Management, Time Management, Telephone Interviewing, Interviewing Skills, Microsoft Office, Management
Education
Monterey Peninsula College
San Jose City College
Milestone Technologies, Inc. November 2014 - December 2014
DeVry University September 2010 - November 2014
Skills
Research, Microsoft Office, Public Speaking, Customer Service, Student Affairs, Higher Education, Microsoft Word, PowerPoint, Teamwork, English, BMC Remedy Ticketing..., Help Desk Support, Microsoft Excel, Leadership, Training, Troubleshooting, Networking
Education
DeVry University 2010 — 2014
Bachelor's Degree, Computer Information System
South Tahoe High 1989 — 1993
High School
Coursera May 2015 - Present
Milestone Technologies, Inc. June 2014 - May 2015
Evergreen School District March 2014 - March 2015
Stratford School May 2014 - August 2014
Stratford School February 2014 - August 2014
San Jose State University December 2012 - May 2014
Morton's The Steakhouse March 2012 - January 2014
Reed Magazine August 2013 - December 2013
Starbucks April 2010 - March 2012
Skills
Creative Writing, Time Management, Editing, Academic Tutoring, Teaching, Tutoring, Teamwork, Literature, Microsoft Word, Customer Service, Writing, PowerPoint, Training, Critical Thinking, Higher Education, Pedagogy, Resume Writing, Written & Oral..., English Composition, Educational Workshops, Proofreading, English Literature, Email Etiquette, Conciseness, Literary Fiction, Poetry, Revision, Publishing, Blogging, Social Networking, Public Speaking, Social Media, Outlook, Technical Writing, Grammar, Technical Documentation, Creative Writing..., Persuasive Writing, Formatting Documents, Analysis, Lesson Planning, Wordsmithing
Education
San Jose State University 2008 — 2013
Bachelor of Arts, English, Emphasis in Creative Writing
Milestone Technologies, Inc. December 2013 - Present
WDS October 2011 - December 2013
King County Bar Association July 2011 - July 2013
Lehmbecker Law November 2010 - May 2011
Wyndham Vacation Resorts January 2007 - January 2010
T-Mobile USA August 2003 - March 2006
Internal Revenue Service December 2000 - May 2001
Skills
Outlook, Word, Customer Service, PowerPoint, Hotels, Cisco Phone Systems, Quickbooks
Education
Edmonds Community College 2010 — 2011
ABA Certification, Paralegal
Eastern Washington University 1993 — 2000
MPA, law, government, accounting
Eastern Washington University 1986 — 1993
Bachelor of Business, Health Services Administration
Milestone Technologies, Inc. October 2011 - Present
General Dynamics Information Technology June 2007 - October 2011
Operations & Finance Consulting March 2006 - June 2007
First Horizon October 2003 - March 2006
Sierra Comstock Capital, LLC August 2001 - October 2003
Tadpole Technology February 1996 - June 2001
Skills
Technical Support, Contract Negotiation, Budgets, Strategic Planning, Mergers & Acquisitions, Project Management, Vendor Management, Business Development, Leadership, Process Improvement, Operations Management, Business Strategy, Financial Analysis, Strategic Financial..., Recruiting, Manufacturing, Supply Chain Management, Performance Management, Program Management, Analysis, Sales, Marketing Strategy, Business Analysis, Forecasting, Sourcing, Hardware, Management
Education
Notre Dame de Namur University
BS, Business Administration – Accounting
Notre Dame de Namur University
MBA, Business Management
Virtuoso March 2014 - January 2015
Milestone Technologies, Inc. October 2013 - February 2014
Robert Half Technology May 2013 - September 2013
CompuCom July 2006 - April 2013
Philips 2006 - 2013
Expedia, Inc. May 2012 - December 2012
VMC September 2007 - December 2007
Lexicon Staffing, Inc. September 2005 - May 2006
Northwest Airlines August 2005 - October 2005
Skills
Process Improvement, Testing, Laptops, Project Management, File Servers, Desktop Computers, Network Administration, Customer Service, Troubleshooting, Technical Support, Active Directory, Software Documentation, Outlook, Windows, Windows Server, Hardware, Windows 7, Software Installation, VPN, Data Center, Networking, DNS, Microsoft Exchange, Printers
Education
Highline Community College 1987 — 1988
Computer and Information Sciences, General, 2.95
Metropolitan Business College 1984 — 1985
Certificate, Computer Programming, 3.90
Google (Via BC Forward) August 2015 - Present
Milestone Technologies, Inc. May 2014 - August 2015
Adecco Group September 2013 - May 2014
Symantec August 2010 - September 2013
VERISIGN July 2008 - August 2010
RadioShack June 2006 - June 2008
Skills
Salesforce.com, Customer Service, Microsoft Office, Authentication, Training, Accounting, Leadership, Employee Training, Public Speaking, Fraud Detection, Risk Assessment, Financial Risk, Due Diligence, Economics, SharePoint, SSL Certificates, Digital Certificates, Interviews, Windows Phone, Windows Mobile, Microsoft Excel, SQL, Testing
Education
San Jose City College
SQL Fundamentals
San Jose State University
Bachelor of Science (BS), Economics
Santa Clara High School
Milestone Technologies, Inc. July 2013 - Present
AppleOne May 2012 - July 2013
Randstad May 2010 - May 2012
Levi's Outlet November 2009 - April 2010
Barnes & Noble August 2007 - February 2010
AppleOne January 2007 - August 2008
TDCJ May 2006 - November 2006
Waco Seafood July 2005 - November 2006
Levi's Outlet by MOST October 2000 - July 2005
Artopia November 2004 - January 2005
Skills
Customer Service, Customer Satisfaction, Salesforce.com, Interviews, Temporary Placement, Help Desk Support, Human Resources, Employee Training, Recruiting, OS X, Applicant Tracking..., Telephone Triage, Email Clients, Multi-line Phone, Employee Relations, CRM, Onboarding, Customer Relation..., Internet Recruiting, Organizational..., iPhone, Administrative..., Talent Acquisition, Technical Recruiting, Temporary Staffing, Sourcing, Contract Recruitment, Executive Search, Gmail, Google +, Google Calendar, Mac OS
Education
Milpitas High School 1999 — 2002
High School Diploma
Foothill College
Pharmacy
R Wambaugh Consultancy 2014 - Present
Milestone Technologies, Inc. 2012 - 2013
Apple Inc. May 2005 - May 2011
Sun Microsystems, Inc. February 1998 - May 2005
Apple Computer, Inc. 1996 - 1998
Skills
Training, Management, CRM, Cross-functional Team..., Project Management, Strategic Partnerships, SQL, Professional Services, Team Building
Education
Penn State University
PhD
Systema Software, LLC April 2015 - Present
Geeks On Call August 2014 - March 2015
Milestone Technologies, Inc. July 2014 - March 2015
Laser Tagging & Maze April 2012 - August 2014
Elias Motors, Inc February 2008 - April 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, C++, PowerPoint, Teamwork, Research, Customer Service, English, Windows, Public Speaking, Social Media, HTML, Time Management, Visual C#, Java
Education
DeVry University-California 2011 — 2014
Bachelor's of Science in Computer Information Systems, CIS
Milestone Technologies, Inc. July 2015 - Present
Milestone Technologies, Inc. January 2015 - July 2015
Robert Half International December 2011 - January 2015
Robert Half January 2011 - December 2011
Robert Half 2008 - 2011
SAN RAMON VALLEY SCHOOL AGED September 2002 - January 2008
Skills
Accounts Receivable, Invoicing, PeopleSoft, Account Reconciliation, Accounting, General Ledger, Sarbanes-Oxley Act, Accruals, Financial Reporting, Journal Entries, Spreadsheets, Sarbanes-Oxley, Invoice Processing, Pivot Tables, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Training, Time Management, Financial Analysis, Process Improvement
Education
Diablo Valley College
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
Milestone Technologies, Inc. April 2014 - Present
Capitol Chevrolet of San Jose November 2010 - April 2014
The Cheesecake Factory May 2008 - December 2010
Skills
Outlook, Microsoft Word, Customer Service, PowerPoint, Customer Satisfaction, Microsoft Excel, Data Entry, Microsoft Office, Access, Inventory Management, Time Management, Administration, Lotus Notes, Event Planning, Supervisory Skills
Education
DeVry University 2013 — 2017
Milestone Technologies, Inc. March 2015 - Present
Le Boulanger, Inc July 2013 - Present
San Jose Repertory Theatre June 2013 - July 2013
Shmoop.com January 2012 - January 2013
Skills
Customer Service, DJ, Time Management, Music Production, Computer Hardware..., Data Entry, Technical Support, Microsoft Word, Sound Design, Ableton Live, Microsoft Excel, Social Media, Customer Satisfaction, Retail, Event Management, Training, Editing, Troubleshooting, Research, Social Networking
Education
Evergreen Valley College 2008 — 2014
Santa Teresa High 2005 — 2008
Milestone Technologies, Inc. June 2014 - Present
Adecco Staffing, USA October 2013 - February 2014
Verizon Wireless September 2011 - August 2013
Borders August 2002 - October 2009
Carnegie Corporation of New York June 1996 - August 1997
Skills
Customer Service, Sales, Customer Experience, Customer Satisfaction, Training, Microsoft Office, Salesforce.com, Google Docs, Smartphones, Outlook, Troubleshooting, Merchandising, Loss Prevention, Sales Management, Visual Merchandising, Interviews, Vendor Relationships, Inventory Management, Staff Retention, Store Management, Retail, Cash Management, Retail Management, Bookstore Management, Cafe Management, Retail Training, Building Customer..., Loyalty Programs, Technical Assistance, Internet Troubleshooting, Google Drive, Android, End User Training, Social Networking, Teaching, Public Speaking, Social Media, Management, CRM
Education
Haverford College 1997 — 2002
Music
Blair Academy
Milestone Technologies, Inc. February 2015 - Present
Bethel Media Pictures April 2013 - Present
GNC June 2014 - February 2015
George P Johnson Experience Marketing July 2014 - November 2014
Until There's A Cure Foundation January 2014 - June 2014
Notre Dame de Namur University March 2012 - April 2014
Ricochet Wearable Art September 2013 - December 2013
Kama'aina Kids June 2011 - July 2012
Skills
Blogging, Facebook, PowerPoint, Public Relations, Graphic Design, Social Media, Web Design, Marketing, Social Networking, Photoshop, Social Media Marketing, Sales
Education
Notre Dame de Namur University 2010 — 2014
Bachelor's Degree, Communications, Focus in Public Relations
Milestone Technologies, Inc. February 2015 - Present
Whole Foods Market September 2011 - Present
NeuStar, Inc. January 2014 - July 2014
Year Up 2013 - July 2014
Best Buy June 2008 - May 2011
Skills
Microsoft Office, Microsoft Word, Computer Hardware, Customer Service, Customer Satisfaction, Communication, Learning Quickly, Organizational..., Time Management, Teamwork, Team-oriented, Teaching, Research, Public Speaking, PowerPoint, Social Media, Photoshop, Access, Inventory Management
Education
Year Up 2013 — 2014
Foothill College 2013 — 2013
The Leading Niche July 2014 - Present
Infoyogi January 2013 - October 2013
Pomeroy April 2012 - December 2012
Insight Global May 2011 - April 2012
Adecco Technical January 2011 - December 2011
Milestone Technologies, Inc. June 2007 - February 2009
Pomeroy IT Solutions September 2005 - April 2007
Atari July 1998 - April 2004
Skills
Software Installation, Windows 7, Hardware, Desktop Support, Inventory Management, Technical Support, XP, Cisco Technologies, Networking, VPN, System Administration, DNS, Help Desk Support, CCNA, HP, SAN, Windows XP, Laptops, Data Center, Remote Desktop, Troubleshooting, Switches
Education
San Jose City College 2002 — 2007
Associate of Science, Computer Programming, 4.0
Milestone Technologies, Inc. May 2015 - Present
Milestone Technologies, Inc. August 2014 - May 2015
Notre Dame de Namur University August 2013 - May 2014
Notre Dame de Namur University August 2012 - May 2014
Notre Dame de Namur University January 2011 - May 2014
Crunch Fitness January 2013 - December 2013
Notre Dame de Namur University January 2011 - January 2013
Skills
Event Planning, Event Management, Advertising, Customer Service, Program Management, Fundraising, Leadership, Nonprofits, Facebook, Dance, Community Outreach, Social Networking, Public Speaking, Marketing, Production Managment, Teaching, PowerPoint, Research, Social Media Marketing, Microsoft Office, Google Apps, Social Media, Microsoft Excel, Microsoft Word, Microsoft Publisher, Photoshop, Videography
Education
Notre Dame de Namur University 2010 — 2014
Bachelor's Degree, Biochemistry, Magna Cum Laude
Milestone Technologies, Inc. November 2014 - Present
Costco Wholesale July 2008 - November 2014
Skills
Technical Support, Computer Repair, Customer Service, Consumer Electronics, Windows, Product Knowledge, Programming, Information Technology, Cash Register, Computer Maintenance, Tablet PC, Android, Google Play, Chrome OS, Inventory Management, Team Leadership, Operating Systems, Testing, Microsoft Office, Computer Hardware, Troubleshooting, Customer Satisfaction, Microsoft Excel, Microsoft Word
Education
Las Positas College
Computer Science
Milestone Technologies, Inc. September 2014 - Present
Sweet HayaH August 2011 - Present
Skills
Translation, Foreign Languages, Localization, French, Proofreading, Quality Assurance, Editing, Language Teaching, Intercultural..., Creative Writing, Project Management, Internationalization, Blogging, Research, Teaching, Multilingual, Literature, Technical Writing, Spanish, Public Speaking, German, Linguistics, Social Media, Globalization, Trados, English, Technical Translation
Education
San Jose State University 2007 — 2010
Master, French
San José State University, California 2002 — 2010
MA; BA, French; Translation; French
2006: Diplôme de Français des affaires 2006 — 2006
High School, French Business
San Jose State University 2002 — 2006
Bachelor, French, Spanish
Milestone Technologies, Inc. August 2015 - Present
Astreya Partners February 2014 - March 2015
Astreya Partners April 2013 - January 2014
Cafe Primavera/ A Memorable Event/ The Fairmont Hotel & Resorts May 2010 - April 2013
DS Physical Therapy & Sportscare June 2002 - February 2010
Skills
Linux, Technical Support, Cross-functional..., Support Operations, Technical Troublshooting, Online Help, Customer Service, Process Improvement, Troubleshooting, Product Management, Android, Operating Systems, Analysis, Customer Satisfaction, Leadership, Cross-functional Team..., Management, Mobile Devices, Cloud Computing, HTML, Project Management, Hardware
Education
San Jose City College 2007 — 2009
Associate of Arts (AA), Communications, College
CBT Nuggets
Project Management, Linux
HouseCanary, Inc July 2015 - Present
Milestone Technologies, Inc. October 2014 - May 2015
Milestone Technologies, Inc. July 2013 - October 2014
Apple August 2009 - May 2013
Insight Global March 2009 - August 2009
Arvato Digital Services June 2007 - July 2008
Comcast May 2006 - February 2007
Sprint/Nextel August 2004 - April 2006
There April 2002 - September 2002
Skills
Vendor Management, Computer Hardware, Wireless, Software Installation, CDMA, GSM, SharePoint, Hardware, RF
Education
San Jose State University
Business; Economics, and Spanish
Woodside High School
MDS Micro 2008 - 2014
Oracle / Xsigo Systems 2009 - 2012
Supermicro January 2007 - December 2008
ATSI 2001 - 2006
Milestone Technologies, Inc. January 2000 - December 2001
Skills
Cloud Computing, Virtualization, Data Centre Architecture, Server Architecture, Networking, Sales, New Business Development, Sales Presentations, Sales Operations, VMware, Management, Servers, Storage, Venture Financing, Enterprise Software, Start-ups, Public Speaking, Data Center, Telecommunications, Business Analysis, Marketing Strategy, Contract Negotiation, Social Media, Leadership, Negotiation, Market Research
Education
Northern Arizona University
Communications
Thomas Edison State College
Bachelor’s Degree, Communications/ Business
Milestone Technologies, Inc. June 2012 - Present
AutoWest Honda September 2004 - June 2012
Toyota Sunnyvale June 2003 - May 2004
Round Table Pizza May 1999 - June 2003
Skills
Facebook, Social Media Marketing, Social Media, Social Networking, Online Advertising, Data Entry, Microsoft Excel, Outlook, Microsoft Word, Microsoft Office, EasyLobby, Zoho, VMS, Citrix, ADP, X-time, Purchase Orders, Friendly Personality, Highly detail oriented, Highly personable, Mac OS, Customer Service, Salesforce.com, Inventory Management, Customer Retention, Time Management, Training, Customer Satisfaction, ADP Payroll
Education
Foothill College 2008 — 2012
General Studies
Milestone Technologies, Inc. November 2014 - November 2014
Skills
PowerPoint, Microsoft Excel, Microsoft Office, Teaching, Microsoft Word, Outlook, Public Speaking, Programming, Critical Thinking, Customer Service, Time Management, Teamwork, Social Media, Research
Education
DeVry University-California 2013 — 2014
Bachelor of Science (B.S.), Technical Management
DeVry University 2011 — 2013
Electronics and Computer Technology
Milestone Technologies, Inc. July 2012 - Present
RE3 Design July 2011 - July 2012
Milestone Technologies, Inc. November 2007 - July 2012
Sonic Media June 2010 - August 2011
Skills
HTML, Logo Design, Layout, Illustrator, Photoshop, Microsoft Office, Graphic Design, Microsoft Excel, Dreamweaver, CSS, InDesign, Microsoft Word, Social Media, Graphics, Facebook, Lightroom, Adobe Audition, WordPress, Email Marketing, Flash, Photography, Web Design, PowerPoint, Adobe Creative Suite, Web Development, SEO, Business Cards, jQuery, JavaScript
Education
Sessions College 2013 — 2014
Marketing Design Professional Certificate, Graphic Design, A
San Jose State University 2007 — 2012
BA, Design Studies, Emphasis in Graphic Design
Milestone Technologies, Inc. April 2015 - Present
San Francisco Housing Development Corporation September 2014 - April 2015
FedEx Ground June 2013 - September 2014
County of San Mateo November 2012 - June 2014
United States Postal Service December 2011 - November 2012
A Freelance Windows Administrator March 2010 - December 2011
Delta Dental (TSS) August 2010 - September 2011
Williams-Sonoma, Inc. 2011 - 2011
Bank of the West (Select Staffing) August 2009 - May 2010
Abbott Diabetes Care, Inc January 2008 - June 2009
Skills
Customer Service, Training, Windows XP, XP, Software Documentation, Team Building, Technical Support, Access, Management, Leadership, Troubleshooting, Public Speaking, Visio, Network Administration
Education
Heald College 2006 — 2006
Certificate, Networking Technology
Laney College 2000 — 2002
A.A. Degree, Social Science
Redwood Christian Schools 1987 — 1992
Hayward High
Berkshire Hathaway HomeServices Select Properties July 2015 - Present
Visez Clothing October 2014 - Present
CrowdSource May 2015 - Present
Scorch Agency March 2015 - May 2015
Milestone Technologies, Inc. January 2015 - March 2015
City of Webster Groves May 2013 - August 2014
Enactus Missouri State September 2013 - May 2014
Juanita K Hammons Hall for the Performing Arts February 2013 - May 2014
University of Denver September 2010 - December 2012
Skills
Marketing, Facebook, Public Relations, Social Media, Spanish, Social Networking, Video Editing, Photoshop, Blogging, Event Planning, International Relations, Teamwork, Leadership, Time Management, PowerPoint, Photography, Marketing Communications, Dedication to work, Microsoft Office, Business, Travel, Press Releases, Public Speaking, Customer Service, Windows 7, Politics, Sports, Social Media Marketing, Social Skills, Microsoft Excel, Intercultural..., Advertising, Copywriting, Creative Writing, InDesign, Wiki Development, Confluence, Event Management
Education
Missouri State University 2012 — 2014
Bachelor of Science (BS), Technology Management /Spanish Minor
University of Auckland 2012 — 2012
Certificate of Proficiency - Overseas, Marketing, Spanish, Dance, Pass
University of Denver 2010 — 2012
International/Global Studies, Spanish
Webster Groves High School 2006 — 2010
High School Diploma
NVIDIA September 2005 - Present
Milestone Technologies, Inc. 2003 - September 2005
Certicom 2001 - 2003
Skills
Perl, Debugging, Linux, Embedded Systems, Hardware, Computer Architecture, C, Storage, C++, ASIC, Verilog, Device Drivers, SoC
Education
DeVry University-California 2000 — 2003
Bachelor of Science (BS), Computer Information Systems
James Logan High School 1996 — 2000
North Carolina Office of Information Technology December 2013 - Present
Direct Line Comm. June 2013 - November 2013
Milestone Technologies, Inc. December 2012 - June 2013
Skills
Linux Server, Linux, Data Center, Fiber Optics, Copper Cabling, Robotics, Infrastructure, Red Hat Linux, Servers, Software Installation, System Deployment, Windows Server, VMware ESX, VMware, DNS, TCP/IP, Virtualization, Microsoft Office, System Administration, Troubleshooting
Education
Western Carolina University 2010 — 2015
Bachelor of Engineering (B.E.), Engineering Technology, General
Isothermal Community College 2008 — 2010
Associate of Science (A.S.), Computer Engineering
Zuora July 2015 - Present
Best Buy November 2013 - Present
BC Forward June 2015 - July 2015
Milestone Technologies, Inc. February 2015 - June 2015
Department of Veterans Affairs June 2013 - August 2013
Notre Dame de Namur University September 2012 - May 2013
De Peralta Consulting, Inc. June 2008 - June 2010
Skills
Java, C++, C, HTML, SQL, JavaScript, Microsoft Office, Programming, MySQL, Windows, Linux, OS X, Access, CSS, Customer Service, Microsoft Excel, PowerPoint, Teamwork, Leadership, Microsoft Word, Management, Troubleshooting
Education
Notre Dame de Namur University 2010 — 2014
Bachelor of Science (B.S.), Computer Science with Emphasis of Software Engineering, Senior
Mira Mesa High School 2006 — 2010
High School Diploma, 9th grade - 12th grade
Milestone Technologies May 2010 - Present
Milestone Technologies, Inc. 2010 - 2013
Skills
Internet Recruiting, Vendor Management
Education
DeVry University-California 2007 — 2009
Bachelor of Science (B.S.), Business Administration/Marketing
Milestone Technologies, Inc. June 2012 - Present
Skills
Computer Hardware, Troubleshooting, Internet Troubleshooting, Team Leadership, Organization, Learning Quickly, Linux, HP Server Hardware, Dell PowerEdge Servers, OpenCompute Hardware, CentOS
Education
Data Center Institute @ Isothermal Community college 2012 — 2012
Data Center Certificate of Completion, Data Centers, Pass
Isothermal Community College 2010 — 2012
Associate's Degree, Information Systems Security, 3.8 GPA
Milestone Technologies, Inc. December 2014 - Present
Technical Operations, Inc. April 2014 - December 2014
CompuCom March 2012 - April 2014
The Nielsen Company February 2011 - April 2014
Insight Global Inc February 2011 - March 2012
Broadway Sound October 2008 - January 2011
World Wide Audio Inc April 2008 - October 2008
DFS Communications May 2006 - October 2008
The Resource Music Group & Mophonics East October 2007 - April 2008
Skills
Sound, Mac, Technical Support, Software Installation, Audio Engineering, Sound Design, Sound Editing, ADR recording, Wiring, Pro Tools, Final Cut Pro, Audio Editing, Networking, Entertainment, Broadcast, AV, Video Conferencing, Project Management, Digital Media, Event Planning
Education
St. John's University 2005 — 2007
Bachelors in Science, Communications and Media Arts
Institute of Audio Research 2006 — 2007
Audio Engineer Certificate, Audio Engineer and Audio Post Production
Dutchess Community College 2003 — 2005
Associate in Science, Communications and Media Arts
California State University, Chico May 2015 - Present
Milestone Technologies, Inc. January 2014 - May 2015
California State University, Chico September 2012 - August 2013
Autonomy March 2011 - August 2012
Local Roots July 2009 - July 2011
The Pleasanton Weekly, Danville Express, TriValley Views, San Ramon Express & Pacific Sun February 2011 - June 2011
Patch.com October 2010 - March 2011
Ryan Herco Flow Solutions January 2007 - June 2008
Acumed 2001 - 2005
Aeroground April 2000 - August 2001
Skills
Typing, Event Management, Administration, Database Administration, Dreamweaver, Microsoft Office 2007, HTML, Active Directory, Lotus Notes, Bug Tracking, Adobe Creative Suite, Visual Basic, Facebook, Adobe Software, ISO standards, Accounting, Accounts Payable, Accounts Receivable, ITIL, Help Desk Management, PC maintenance, WebEx, Wordpress, Wordpress Design, Newsletters, News Writing, Technical Writing, Relational Databases, Hyperion, Social Networking, Network Administration, Customer Service, Hardware Support, Computer Hardware, Blackberry Enterprise..., Meeting Planning, Meeting Deadlines, Meeting Management, Grassroots Organizing, Organic, Community Outreach, Volunteer Management, Volunteer Training, Phone Skills, IP Phones, Illustrator, Unix, System Administration, Telephone Skills, Help Desk Support
Education
University of Phoenix - Oregon Campus 2003 — 2005
Bachelor of Science, Information Technology Management
Diablo Valley College 1997 — 2001
Associate of Arts, General Education
Milestone Technologies, Inc. October 2013 - Present
Boys & Girls Clubs of the Peninsula February 2013 - September 2013
Boys & Girls Clubs of the Peninsula September 2011 - January 2013
Kepler's 2020 July 2009 - September 2011
Boys & Girls Clubs of the Peninsula September 2007 - July 2009
The Home Depot March 2003 - June 2007
Skills
MS Word, MS Excel, PowerPoint, Outlook, Excellent written and..., Customer Service, Style and design, Volunteer Management, Interpersonal Skill, Administrative Support, Social Media, Microsoft Excel, Youth Development, Program Development, Data Entry, Newsletters, Event Management
Education
Foothill College
Associate of Arts (A.A.), Sociology
Intuit March 2013 - Present
Equinox February 2013 - July 2013
Milestone Technologies, Inc. February 2011 - June 2013
Milestone Technologies February 2011 - March 2013
Facebook November 2011 - December 2012
Exelixis June 2011 - September 2011
C.M.S.C January 2004 - February 2009
Skills
Windows 7, XP, Troubleshooting, Technical Support, Software Installation, Laptops, Networking, Printers, Windows Vista, Active Directory, Outlook, Computer Hardware, Operating Systems, DNS, Windows, Microsoft Exchange, Help Desk Support, Hardware, Cisco Technologies, OS X, IT Operations, Disaster Recovery, Network Security, Wireless Networking, Software Documentation, Databases, Windows Server, VMware, Data Center, SCCM, Systems Management, VPN, Switches, Blackberry, Computer Repair, Remote Desktop, Hardware Installation, iPhone Support, Service Desk, Cisco Call Manager, Cabling, HP, TCP/IP, Servers, Android, iPhone, iOS, Information Technology, Microsoft Certified..., Norton Ghost
Education
Heald College 2009 — 2011
Associate of Applied Science Degree with An Emphasis on Network Security, Information Technology
PerkinElmer January 2011 - Present
Milestone Technologies, Inc. October 2000 - January 2011
Skills
Active Directory, Data Center, Windows Server, Troubleshooting, VMware, Cisco Technologies, Microsoft Exchange, Virtualization, Switches, System Deployment, DNS, VPN, Servers, Integration, System Administration, Disaster Recovery, TCP/IP
Education
Computer Learning Center 1999 — 2000
Network Administration
San Jose State University 1997 — 1998
Computer Science
ADARA Networks May 2014 - Present
Milestone Technologies, Inc. July 2013 - May 2014
Trend Micro August 2010 - July 2013
Cisco Systems October 1995 - September 2009
Syntrex Incorporated 1985 - 1991
Skills
Marketing Strategy, Solution Selling, SaaS, Channel, Cloud Computing, Channel Partners, Unified Communications, Enterprise Software, Sales Enablement, Data Center, Go-to-market Strategy, Business Alliances, Professional Services, Cisco Technologies, Sales Operations, Lead Generation, Selling, Strategic Partnerships, Storage, Managed Services, Start-ups, Security, Leadership, Strategy, Sales, New Business Development, Partner Management, Demand Generation, Salesforce.com, Networking, Complex Sales, Management, Software Industry, Direct Sales, Pre-sales, Sales Process
Education
Gonzaga University
Business Administration and Management, General
West Valley College
Associate of Arts (AA), Business Administration and Management, General
Milestone Technologies, Inc. October 2009 - September 2013
Applied Materials Inc., February 2011 - May 2011
Hospira Inc November 2010 - January 2011
De Anza College January 2009 - December 2009
Skills
Desktop Computers, Laptops
Education
Foothill College
AS Degree, Enterprise Networking Technology
Foothill College
CCNA Proficiency Certificate, Cisco CCNA
Foothill College
MCIPT Enterprise Administrator, Certificate of Proficiency
Facebook June 2015 - Present
Pynchon In Public August 2013 - Present
Entrippy! March 2012 - Present
Milestone Technologies, Inc. February 2015 - May 2015
Scaruffi.com January 2013 - June 2013
Muhlenberg College September 2010 - May 2012
Rodale January 2012 - April 2012
Discover Lehigh Valley May 2011 - August 2011
Croy & Associates LLC June 2009 - August 2009
Skills
Editing, Social Media, Blogging, Microsoft Office, Writing, Visio, Information Architecture, Information Design, Podcasting, On-air Hosting, Audio Editing, WordPress, HTML 5, CSS3, JavaScript, Ruby, Photoshop, Drupal, Hootsuite, SEO, Blogger, Flickr, Web Production
Education
Muhlenberg College 2008 — 2012
Bachelor's degree, Media and Communication, American Studies
Parkland High School 2004 — 2008
Milestone Technologies, Inc. April 2014 - April 2015
Skills
Data Center, Troubleshooting, Hadoop, Printers, Windows XP, Windows 7, Customer Service, Networking, Computer Repair, Laptops, Computer Hardware, Microsoft Office, Hardware, Operating Systems, Technical Support, Software Installation, Workstations, Hardware Support, Windows, Servers, XP, Software Documentation, System Administration, Windows Vista, Computer Maintenance, IT Operations, Information Technology, Social Media Marketing, Social Networking, Cabling, Linux, DHCP, Routers, Desktop Computers, Hardware Installation, Linux Server, Datacentres, Cable Management, Bash
Education
Isothermal Community College 1992 — 1993
Mars Hill University 1987 — 1989
Milestone Technologies, Inc. June 2014 - Present
Interra Information Technologies (InterraIT) July 2005 - August 2013
Global Ground Automation October 2011 - December 2011
Vertrue January 2010 - October 2011
ShopperTrak April 2007 - January 2008
Skills
Service-Now, ITIL Implementation, Cloud Computing, Microsoft SQL Server, Web Services, .NET, Databases, SQL, C#, XML, Oracle, PL/SQL, VB.NET, Software Project..., Quality Assurance, jQuery, WCF, SaaS, ASP.NET MVC, Powershell, Visual Basic, Unix
Education
Netaji Subhas Institute of Technology 2001 — 2005
Bachelor in Engineering, Computer Science
Greenfields Public School 1998 — 2000
Milestone Technologies, Inc. May 2014 - Present
Kimpton Hotels & Restaurants February 2013 - December 2013
San Diego State University July 2012 - December 2012
Skills
Data Visualization, Tableau, Adobe InDesign, Visio, Marketing, Event Planning, Social Media, Finance, Event Management, Recruiting, Microsoft Excel, HTML, Teaching, Hospitality, Tourism, Customer Service, Literacy, Spanish, Hospitality Management, Hotels, Front Office, Hospitality Industry, Facebook, Microsoft Office, PowerPoint, Public Speaking, Social Networking, Football, Microsoft Word, Fantasy Football, College Football
Education
San Diego State University-California State University 2010 — 2014
Bachelor's Degree, Communication, General
JAMF Software November 2012 - Present
Self Employed - July 2010 - Present
Milestone Technologies, Inc. September 2010 - August 2012
V2 Consulting August 2006 - August 2010
Apple Retail November 2004 - August 2006
Junior Leadership Training Camp, Golden Empire Council BSA 1994 - 1998
Skills
Mac OS X, Mac OS X Server, iOS, JAMF, Deployment, Technical Training, Troubleshooting, Servers, Imaging, Integration, Shell Scripting, System Deployment, DNS, Mobile Device Management, Hardware, Collaborative Leadership, Training, Bash, Active Directory, OS X, Software Installation, System Administration, Technical Support, Software Documentation, Unix, Mac, Laptops, Computer Repair, Networking, VMware, Enterprise Software, iPhone, Ubuntu, VPN, TCP/IP, Operating Systems, Linux, Computer Hardware, Virtualization
Education
San Francisco State University 2001 — 2005
BA, Anthropology, Honors History
Milestone Technologies, Inc. June 2015 - Present
El Grullo January 2011 - Present
Milestone Technologies, Inc. August 2014 - June 2015
Milestone Technologies, Inc. July 2014 - September 2014
Skills
Graphic Design, Spanish-speaking, Logo Design, Photoshop, Photography, Illustrator, Vector Illustration, Lightroom, Mac OS, Windows 7, Windows Vista, Customer Service, Branding & Identity, Highly detail oriented, Web Design, Web Development, Microsoft Word, Microsoft Office, Microsoft Excel, Graphics, Mac, Adobe Creative Suite, InDesign, Dreamweaver, CSS
Education
DeVry University-California 2011 — 2014
Bachelor of Science (BS), Multimedia Web Graphics design
silver creek high school 2007 — 2011
Highschool diploma
Facebook September 2015 - Present
Northland Control Systems, Inc. October 2014 - September 2015
Milestone Technologies, Inc. June 2014 - October 2014
TEKsystems August 2013 - June 2014
3VR Video Intelligence Platform April 2013 - June 2013
3VR Video Intelligence Platform February 2011 - March 2013
Skills
Video Analytics, IP Cameras, CCTV, CCNA, Security Systems..., Alarm Systems, Troubleshooting, Google Apps, GPU, HTML, PC, Salesforce.com, Security, Video over IP, Security+, DVR, IP CCTV, Security Audits, Access Control, IPS
Education
San Francisco State University 2005 — 2009
IBM October 2014 - Present
Google August 2013 - September 2014
Milestone Technologies, Inc. July 2013 - August 2013
Extreme Learning December 2012 - May 2013
San Jose State University September 2009 - May 2013
SETI Institute January 2011 - March 2013
Skills
Physics, IDL programming, Python, C, Java, Matlab, HTML, C++, Github, Computer Hardware, LaTeX, Linux, JavaScript, Android, OS X, Networking, Maple, TCP/IP, VMware, VirtualBox, PHP, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Teamwork, Research, Customer Service, English, Leadership, Data Analysis, Team Leadership, Windows, Photoshop, Social Media, Time Management, Help Desk Support, Android Development, Computer Architecture, Home Networking, Science, Numerical Analysis, Astrophysics, Algorithms, Statistics, Programming, Mathematics, Software Development, Mathematical Modeling, Teaching
Education
San Jose State University 2009 — 2013
Bachelor of Science (BS), Physics
San Jose City College 2008 — 2009
Associate's degree, Theoretical and Mathematical Physics
Cameo Global, Inc. April 2014 - Present
Digital Realty Trust April 2010 - Present
Cameo Global, Inc. November 2013 - March 2014
Cameo Global, Inc. June 2010 - November 2013
Milestone Technologies, Inc. April 2010 - February 2011
Insight Global April 2010 - October 2010
Skills
Cisco, Unified Communications, Cisco Call Manager, Telephony, Telecommunications, WebEx, VoIP, Customer Relations, XP, Troubleshooting, Customer Service, TCP/IP, Operating Systems, Microsoft Office, Windows, Word, Excel, Switches, Documentation, Servers, Hardware, Data Center, Problem Solving, Windows 7, Cisco Technologies
Education
Heald College 2007 — 2009
AS, Applied Science with Emphasis in Network Security
Milestone Technologies, Inc. June 2014 - Present
Milestone Technologies February 2012 - Present
VMware November 2011 - February 2012
Solyndra June 2010 - October 2011
Solyndra November 2006 - June 2008
Maxtor Corporation January 2005 - November 2006
Electronic Data Systems: Maxtor Corporation January 2002 - December 2004
Electronic Data Systems: Phillips Semiconductors July 2000 - December 2002
Century Theatres January 1999 - April 2000
Education
San Francisco State University 1997 — 1999
BS, Computer Information Systems
Milestone Technologies, Inc. June 2015 - Present
EduRoadmap October 2012 - Present
Artemis Technology, LLC June 2009 - April 2013
Incentra LLC August 2007 - May 2009
Helio Solutions May 2001 - August 2007
Skills
Cloud Computing, Virtualization, Storage, Enterprise Software, Data Center, SaaS, Disaster Recovery, Solution Selling, Storage Area Networks, Channel, Managed Services, Professional Services, VMware, Executive Management, Salesforce.com, NetSuite
Education
Golden Gate University 1993 — 1995
BA, Accounting
Milestone Technologies, Inc. May 2008 - Present
Gap Inc. September 2010 - January 2011
The Territory Ahead July 2010 - January 2011
Skills
Online Research, Report Writing, Psychology, Microsoft Excel, PowerPoint, Microsoft Word, Research, Creative Writing, Ethnography, Customer Service, Microsoft Office, Customer Satisfaction, Data Entry, Cashiering, Retail Sales, Mac, Retail
Education
University of San Francisco 2010 — 2014
Bachelor's Degree, Psychology
Foothill College 2008 — 2010
Associate's Degree, Psychology
Roche Molecular Systems September 2015 - Present
Milestone Technologies, Inc. August 2014 - September 2015
Apple Inc. September 2011 - August 2014
Roche Palo Alto November 1997 - November 2010
Zurich Insurance January 1995 - November 1997
Xerox Corporation May 1992 - January 1995
Skills
IT Service Management, ITIL, Project Management, Vendor Management, Process Improvement, IT Management, Team Leadership, Project Planning, Active Directory, Troubleshooting, Cross-functional Team..., Windows, Technical Support, Leadership
Education
Kent State University
BBA, Computer Science and Business Organization
Kent State University
Bachelor of Business Administration (BBA) with Computer Science, Computer Science
Facebook August 2014 - Present
Milestone Technologies, Inc. August 2014 - Present
David Barton Gym April 2014 - August 2014
Perez Performance December 2012 - August 2014
Philippine National Rugby Team April 2011 - August 2014
Perez Move Management June 2005 - April 2014
Vision Quest Sport and Fitness February 2013 - September 2013
Vigor Ground January 2012 - August 2012
Skills
Athletics, Athletic Training, Fitness, Athletic Performance, Strength Training, Strength, Teaching, Personal Training, NASM, Bodybuilding, Rugby, MMA, Injury, Functional Training, Fitness Training, Weight Training, Training, Endurance, Injury Prevention, Sports Coaching, Athlete Development, Baseball, Nutrition, Operant Conditioning, Public Speaking, Sports, Sports Management, Sports Marketing, Sports Psychology
Education
Oregon State University 2004 — 2009
Bachelor of Science (BS), Speech Communication and Rhetoric
Milestone Technologies, Inc. December 2013 - Present
Globalnet training and consulting 2013 - Present
Skills
Routing, CCNA, Switching, Troubleshooting, Business Analysis
Education
Richland Community College
ComputerCare June 2015 - Present
Milestone Technologies, Inc. March 2007 - February 2015
CompuCom February 2004 - August 2006
Alternative Resources Corp February 1997 - December 2003
Prudential Financial March 1993 - December 1996
US Army October 1989 - March 1993
Skills
CompTIA A+ Certification, Troubleshooting, Help Desk Support, Technical Support, Computer Hardware, System Deployment, Printers, Hardware, CompTIA, Workstations, Laptops, Software Installation, Managed Services, A+ Certified, Microsoft Office, Windows, Project Management, Team Leadership, Inventory Management, IT Service Management, Cloud Computing, Operating Systems, IT Operations, XP, Windows 7, Security, Warehouse Management, Desktop Deployment, Reverse Logistics, Management, Networking, Customer Satisfaction, Telecommunications, HP, Wireless Networking, Software Documentation, OS X, Computer Repair, Unix, SAN, Active Directory, Computer Security, Servers, Windows XP
Education
Fayetteville State University 1992 — 1992
Speech Communication and Rhetoric
Thomas Toledo
Milestone Technologies, Inc. June 2012 - Present
Milestone Technologies, Inc. April 2011 - June 2012
Milestone Technologies, Inc. June 2010 - April 2011
U.S. Census Bureau, CA/WA March 2010 - September 2010
IBA West January 1992 - January 2000
IIABC January 1990 - December 1992
IIABC January 1986 - December 1989
Skills
Troubleshooting, Recruiting, Program Management, Software Documentation, Customer Service, Management, Hardware, Vendor Management, Technical Support, System Administration, Leadership, Servers, Networking, Project Management, Outlook, Data Center, Quality Assurance, Budgets, Integration
Education
San Jose State University 2004 — 2009
B.S., Business Administration, Management Information System Graduated Magna Cum Laude, GPA 3.82
Milestone Technologies, Inc. February 2015 - Present
Milestone Technologies, Inc. August 2014 - February 2015
KellyMitchell Group, Inc November 2012 - August 2014
Photography March 2007 - August 2013
Elisa Ilana November 2010 - August 2012
Biggerstaff Plumbing Heating & Air June 2009 - July 2010
Skills
Photography, Graphic Design, Adobe Creative Suite, Social Media, Event Planning, Marketing Communications, Photoshop, Illustrator, Image Editing, Web Design, Advertising, Marketing, Logo Design, Image Manipulation, Digital Photography, Public Relations, Social Media Marketing, Marketing Strategy, Brochures, Training, Project Management, Communication, Corporate Identity, Lightroom, Darkroom, Content Management, AP Style, PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, Social Networking, Facebook
Education
Hastings College
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Intuitive Surgical August 2015 - Present
San Jose Water Company December 2014 - April 2015
Milestone Technologies, Inc. September 2014 - January 2015
Facebook January 2014 - July 2014
Facebook January 2014 - July 2014
Facebook January 2014 - July 2014
Facebook January 2014 - July 2014
Year Up September 2013 - July 2014
Skills
Youth Mentoring, Windows 7, Computer Hardware, Youth Development, Troubleshooting, Community Outreach, Community Service, Microsoft Office, Youth Outreach, Mac OS, Google Docs, Help Desk Support, Customer Service, Prezi, Youth Leadership, Motivational Speaking, Passion for Helping..., Communication, Leadership, Public Speaking, Windows, Microsoft Word, Time Management, Deliveries, Microsoft Excel, Outlook, PowerPoint, HTML, Virtualization, Ticketing, Logistics, Desktop Deployment, Salesforce.com, Zoho, OS X, Desktop Computers, Customer Satisfaction, Remote Desktop, Active Directory, Software Installation, Adobe Acrobat, Configuration Management, Oracle, Teamwork, Team Leadership, Hardware, Networking
Education
Foothill College 2014 — 2016
Associate’s Degree, Computer Science
Foothill College 2013 — 2014
Silver Creek High School 2008 — 2013
High School
Milestone Technologies, Inc. August 2015 - Present
Milestone Technologies, Inc. March 2014 - July 2015
SilkRoad November 2013 - March 2014
Milestone Technologies October 2012 - November 2013
Carrington College May 2011 - July 2012
US Census Bureau March 2010 - October 2010
City of San Jose December 2008 - December 2009
Skills
Performance and Quality..., Operations Management, General Accounting, Strategic Planning, Monitoring Performance, Problem Solving, Accounting, Microsoft Excel, Customer Service, Payroll, Interviews, Human Resources, Management, Leadership, Training, Program Management, Recruiting, Time Management, Policy, Resume Writing, Public Speaking, Software Documentation, Applicant Tracking..., Analysis, Project Management, Onboarding, Hiring, Networking, Research, Temporary Placement, Career Counseling, Employee Relations, Team Building, College Recruiting, Organizational..., Conflict Resolution, Employee Training, Staff Development, Leadership Development, Outlook, Career Development, Troubleshooting, System Administration, Nonprofits, Performance Management, Employee Benefits, Data Entry, Supervisory Skills, Internet Recruiting, Coaching
Education
San Jose State University 2009 — 2012
MPA, Master's in Public Administration
San Jose State University 2004 — 2006
Bachelor of Arts, Political Science
SmartRecruiters October 2014 - Present
Milestone Technologies, Inc. June 2014 - September 2014
Milestone Technologies, Inc. September 2013 - June 2014
Indosys Corporation February 2013 - May 2013
Thoughtful Systems August 2011 - February 2013
TaskStream June 2011 - August 2011
TaskStream August 2009 - August 2010
One Day University February 2008 - April 2009
Mount Holyoke College September 2004 - May 2005
Skills
Customer Service, Customer Relations, Troubleshooting, Quality Assurance, Testing, Training, SaaS, Software Documentation, Salesforce.com, HTML, Microsoft Office, Windows, OS X, Databases, Social Media, Problem Solving, WordPress, Google Docs, Linux, French, Outlook, Mac OS X, MS Office Suite, XP, Test Track Pro, WebCT, Dreamweaver, CMS, Translation, Seapine Test Track Pro, Windows XP, Social Networking, Process Improvement, Technical Support, End User Training, Editing, Bug Tracking, JIRA, Cat Herding, CRM
Education
Mount Holyoke College 2003 — 2007
BA, French Language and Culture
Milestone Technologies, Inc. July 2014 - May 2015
Milestone Technologies, Inc. July 2013 - July 2014
OCZ Technology March 2011 - March 2013
Heald College January 2010 - March 2010
Lignum-2 Inc. May 2005 - October 2008
Lignum-2 Inc, June 2000 - May 2005
Skills
Computer Hardware, Hard Drives, Windows 7, Laptops, Troubleshooting, Hardware, RAID, Motherboards, Outlook, Technical Support, XP, TCP/IP, Operating Systems, Active Directory, Routers, Servers, Microsoft Office, Windows, Windows XP Pro, Windows Server, Hardware Support, VMware ESX, Help Desk Support, Windows XP, Customer Service, Printers, Networking, Testing, Team Leadership, iOS, Android, Salesforce.com, Microsoft Excel, OS X, Software Installation
Education
Heald College 2008 — 2010
Associate of Applied Sciences, Network Security
Milestone Technologies, Inc. June 2014 - Present
Milestone Technologies, Inc. January 2014 - June 2014
Milestone Technologies, Inc. June 2013 - December 2013
Ocean Conservancy October 2010 - June 2013
ENTRIX, Inc. June 2010 - October 2010
Lisa Wise Consulting, Inc. September 2009 - May 2010
ARCADIS 2005 - June 2009
Monterey Bay Aquarium June 2008 - March 2009
Genentech July 2004 - August 2005
Skills
Environmental Policy, Sustainability, Environmental Awareness, Fisheries, Conservation Issues, Environmental..., Environmental Impact..., Aquatic Ecology, Environmental Science, Research, Ecology, Policy, Science, Marine Biology, Community Outreach, Environmental Education, Business Reporting, KPI Reports, KPI Implementation, KPI Dashboards, Data Analysis, Project Management, Project Coordination, Quality Assurance
Education
University of California, Santa Barbara 2007 — 2009
MESM, Environmental Science & Management - Coastal Marine Resources Mgmt w/emphasis in Corporate Env. Mgmt
San Jose State University 2001 — 2004
B.S., Marine Biology, chemistry minor
CBRE July 2015 - Present
Milestone Technologies, Inc. April 2007 - July 2015
STS International Inc August 1999 - November 2005
Skills
Cisco Technologies, Wireless, Telecommunications, Networking, Data Center, System Deployment, Wireless Networking, Servers, Managed Services, Management, VoIP, Vendor Management, IP, LAN-WAN, TCP/IP, Computer Network..., Technical Support, Cabling, Switches, Network Design, Software Installation, Troubleshooting, Security, WAN, Integration
Education
Mission College 1993 — 1995
Associate of Arts (AA), General Studies
College Nannies and Tutors June 2015 - Present
Shuddle November 2014 - Present
FRESH: Fine Real Edibles Sow Happiness June 2013 - Present
Lyft October 2014 - May 2015
Uber October 2014 - May 2015
Love A Lot Daycare February 2015 - March 2015
Milestone Technologies, Inc. January 2014 - October 2014
PBHS Inc. August 2013 - January 2014
Lulus.com May 2010 - June 2013
Cinemark May 2010 - June 2012
Skills
Mac, Customer Service, Facebook, Illustrator, Exceptional People..., OS X, Adobe Acrobat, Time Management, Microsoft Word, Customer Satisfaction, Gmail, Cashiering, Photoshop, InDesign, iMovie, Inventory Control, Filing, Data Entry, Adobe Creative Suite, PowerPoint, Merchandising, Social Media, Retail Sales, Inventory, Cash Register, Instagram, Inventory Management, Warehousing, Adobe Bridge, Microsoft Office, Microsoft Excel, Retail, Teamwork, Loss Prevention, Recieving, Food Service, Food, Computer-savvy, Cash Handling Experience, Remote Troubleshooting, Multi Tasking, Written & Verbal..., WordPress, WiX, PC, Google Chrome, Google Docs, CRM, iOS, Google+
Education
Evergreen Valley College 2015 — 2017
Associate’s Degree, General Studies
Santa Rosa Junior College 2013 — 2014
Graphic Design
Butte College 2009 — 2013
Graphic Design/Web Design
Four Winds of Indian Education 2009 — 2009
High School
Pleasant Valley High School 2005 — 2009
High School Diploma
Google January 2015 - Present
Milestone Technologies, Inc. August 2013 - January 2015
Fry's Electronics February 2011 - August 2013
Fry's Electronics February 2009 - February 2011
Fry's Electronics August 2005 - February 2009
Gap Inc./Old Navy October 2004 - July 2005
Skills
Retail, Customer Service, Purchasing, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Data Entry, Teamwork, Budgets, Invoice Processing, Purchase Orders, Project Coordination, Volunteering, Vendor Management, Contract Negotiation, Maintenance Management, Accurate Record Keeping, Quarterly Reporting, Corporate Communications, Management, Project Management, Sales, Supervisory Skills, Team Leadership
Education
Mission College
Computer Science
Lucile Packard Foundation for Children's Health June 2015 - Present
Milestone Technologies, Inc. January 2015 - June 2015
Peak Systems, Inc. January 2014 - January 2014
IBM 2011 - 2014
Skills
Technical Support, Active Directory, Help Desk Support, Windows 7, Windows Server, Computer Hardware, Troubleshooting, Windows XP, Servers, Hardware
Education
Heald College-Hayward 2012 — 2013
Emphasis Network security, Information Technology
Five9 December 2008 - March 2015
Milestone Technologies, Inc. March 2004 - December 2008
Skills
SNMP, TCP/IP, Linux, Cisco Technologies, Telecommunications, Unix, Cloud Computing, VoIP, Networking, IP, Troubleshooting, Data Center, CentOS, DNS, Solaris, Technical Support, Cabling, IPMI, Red Hat Linux
Education
Foothill College 2001 — 2004
Associate's degree in CS, CS
Thync March 2015 - Present
iBaby Labs January 2015 - March 2015
Milestone Technologies, Inc. May 2014 - November 2014
Milestone Technologies, Inc. February 2013 - May 2014
TechGuru4U July 1997 - May 2013
Zazzle September 2009 - November 2012
Various Arts Groups March 2005 - November 2010
Sony Computer Entertainment America LLC August 2009 - October 2009
Allied Home Mortgage July 2006 - June 2008
Pacific Union College Alumni Department September 2004 - December 2005
Skills
Customer Service, Social Media, Microsoft Office, Sales, Team Building, Training, Social Networking, Email Marketing, Microsoft Excel, Management, Recruiting, Team Leadership, Social Media Marketing, Fundraising, Editing, CRM, Sales Management, Salesforce.com, Business Strategy, Public Speaking, Start-ups, Event Planning, Marketing, Time Management, Business Development, Account Management, Teamwork, Leadership, Negotiation, Customer Satisfaction, Project Management, Customer Experience, Customer Engagement, Customer Retention, Customer Oriented, Technology, Community Management, Forums, Customer Support, Community Engagement, Lead Generation, Call Centers, Quality Assurance, E-commerce, Outlook, Online Advertising, Program Management, Entrepreneurship, New Business Development, Coaching
Education
Pacific Union College 2002 — 2005
English
West Valley College
Alameda Health System February 2014 - Present
Milestone Technologies, Inc. August 2013 - May 2014
Alameda County Medical Center August 2012 - July 2013
Robert Half International December 2011 - July 2013
Skills
Operating Systems, Windows, Computer Hardware, Troubleshooting, Hardware, HTML, Microsoft SQL Server, C++, SQL, Windows 7, Networking, C, JavaScript, Software Installation, Active Directory, VMware, Citrix, XP, Printers, Oracle, Macintosh Applications, Cisco Networking, Project Management, Desktop Application..., Single Sign On System..., Dell KACE, Dameware, BMC Remedy, Android, Mac OS, iOS, Blackberry, Exchange Management..., Service-Now, Sophos, RSA SecurID
Education
Mapua Institute of Technology 2008 — 2011
Bachelor of Science (B.S.), Computer Science
Mapua Institute of Technology 2008 — 2011
Bachelor of Science (B.S.), Computer Science
Accenture June 2015 - Present
Milestone Technologies, Inc. December 2013 - May 2015
Kno December 2011 - November 2013
BookRenter.com November 2009 - August 2011
Skills
Customer Service, Quality Assurance, Call Centers, Microsoft Office, Data Entry, PowerPoint, Microsoft Excel, Microsoft Word, Salesforce.com, Outlook, Customer Support, Time Management, Team Leadership, CRM, Windows 7, Editing, Software Documentation, Research, Databases, Training, Troubleshooting
Education
Kaplan University-Davenport Campus 2015 — 2017
Associate’s Degree
University of Nebraska-Lincoln 1998 — 1999
University of Nebraska-Lincoln 1998 — 1999
Iron Systems May 2009 - Present
Super Talent Technology July 2008 - April 2009
Google February 2008 - June 2008
Milestone Technologies, Inc. April 2007 - February 2008
Yahoo January 2007 - April 2007
AAA July 2006 - December 2006
Iron Systems, Inc August 2004 - June 2006
Skills
New Product..., Product Management, Product Development, Process Improvement, Strategic Planning, Cross-functional Team..., Project Management, Manufacturing, Engineering, Continuous Improvement, Storage, Customer Satisfaction, Customer Service, Computer Hardware, Cloud Computing, Management, Program Management, Account Management, Strategy, Data Center, Testing, Hardware, Leadership, Solution Selling
Education
San Jose State University 2008 — 2011
Information Technology
Mission College 2004 — 2007
Associate's Degree, Computer Software Engineering
IHS 2001 — 2004
High School
PetSmart June 2014 - Present
PetSmart October 2013 - Present
Shauna R. Schissler, Od & Associates Pc July 2013 - September 2013
Milestone Technologies, Inc. December 2012 - July 2013
Skills
Medical Education, Medical Records, Medical Assisting, Quality Patient Care, HIPAA, Cpr Certified, First Aid, Data Entry, Filing, Medical Terminology, Medical Coding, Customer Service, Telephone Skills, Critical Thinking, Appointment Scheduling, Microsoft Word, Phone Etiquette, Microsoft Office, Time Management, CPR Certified, PowerPoint
Education
Heald College-Portland 2012 — 2013
Associate of Arts and Sciences (AAS), Medical/Clinical Assistant
University of Phoenix 2011 — 2012
Milestone Technologies, Inc. August 2013 - July 2015
Milestone Technologies, Inc. April 2013 - October 2013
MarketStar May 2012 - March 2013
College Works Painting February 2011 - October 2011
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Teamwork, PowerPoint, Customer Service, Research, Social Media, Public Speaking, English, HTML, Quality Assurance, Training, Management, Salesforce.com, Social Networking, Time Management, Leadership, Customer Satisfaction, Technical Support, Troubleshooting, Team Leadership, Windows, Team Building, Sales, Project Management, CRM
Education
San Francisco State University 2010 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Cognizant November 2014 - Present
Milestone Technologies, Inc. June 2013 - June 2014
Match.com dba Speeddate.com February 2013 - July 2013
Mixr, Inc. dba Speeddate.com October 2012 - February 2013
SpeedDate.com June 2010 - October 2012
Off the Hook Graphics of Las Vegas February 2007 - August 2010
AT&T 2009 - 2010
Farheap Solutions April 2008 - March 2009
AT&T October 1996 - February 2007
Exploratorium 1981 - 1983
Skills
Call Centers, Management, Customer Service, Start-ups, Team Leadership, Public Speaking, Leadership, Marketing, Project Management, Conflict Resolution, Telecommunications, Social Media, Social Networking, Customer Satisfaction, PowerPoint, CRM, Graphic Design, HTML, Quality Assurance, ACD Management, Call Center, E-commerce, Online Marketing, Data Analysis, Contact Centers, Product Management, Teamwork, Customer Experience, Networking, Web Design, Data Entry, Entrepreneurship, Technical Writing, Training, Microsoft Office, Team Building, Microsoft Excel, Technical Support, Sales, Coaching
Education
Laney College
Graphic Design; Business Administration
Los Medanos College
Graphic Design
Milestone Technologies, Inc. June 2005 - Present
SanDisk October 2011 - April 2015
AMD 2010 - 2011
AT&T Mobility June 2004 - November 2007
Skills
Hardware, Servers, Active Directory, Software Installation, System Deployment, Troubleshooting, Computer Hardware, Windows 7, Operating Systems, XP, Data Center, Windows Server, Virtualization, Technical Support, Help Desk Support, Blackberry Enterprise..., Wireless Networking, Microsoft Exchange, Printers, Windows, Wireless, Laptops, VPN
Education
San Francisco State University 2006 — 2010
Associate's degree, Business Administration and Management, General
Word To Your Grandma February 2014 - Present
The Redhead January 2005 - Present
Milestone Technologies, Inc. August 2014 - November 2014
Luxottica Retail August 2008 - June 2014
Florentine Opera Company January 2008 - May 2008
Milwaukee Institute of Art & Design August 2007 - May 2008
Milwaukee Montessori School February 2007 - April 2007
Robert Bosch Tool Corporation May 2005 - August 2005
Skills
Accountability, Collaborative Problem..., Talent Acquisition, Situational Leadership, Fast Learner, Highly motivated..., Goal-oriented..., Task Management, Optics, Leadership Development, Exceed Sales Goals, Highly detail oriented, Animation, Photoshop, Final Cut Pro, Microsoft Office, After Effects, Fine Art, Mac, Illustration, Adobe Creative Suite, Digital Photography, Portrait Photography, Leadership, Graphic Design, Drawing, Illustrator, Film, Photography, Art Direction, Fashion, Store Management, Creative Direction, Painting, Art, Video Editing, Image Editing, Sketching, Fashion Photography, InDesign
Education
Milwaukee Institute of Art & Design 2005 — 2008
BFA
Milestone Technologies, Inc. February 2015 - Present
Credit Union for Berkeley Students, Faculty, and Staff September 2011 - May 2012
Splash!events July 2011 - August 2011
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Data Analysis, Social Media, Event Planning, Public Speaking, Leadership, Customer Service, Microsoft Office, Mandarin
Education
University of California, Berkeley 2011 — 2014
Bachelor's Degree, Political Economy
Ohlone College 2010 — 2011
Esurance November 2014 - Present
Milestone Technologies, Inc. August 2014 - September 2014
Splunk February 2014 - July 2014
Walgreens August 2012 - August 2013
Skills
Time Management, Customer Service, Teamwork, Microsoft Word, Microsoft Excel, Sales, Communication, Microsoft Outlook, Microsoft PowerPoint, Adobe Photoshop, Bamboo, JIRA
Education
San Francisco State University 2008 — 2016
Business Marketing
Year Up Bay Area 2013 — 2014
Information Technology
Foothill College 2013 — 2014
Information Technology
Facebook September 2015 - Present
Milestone Technologies, Inc. April 2015 - September 2015
Accenture July 2013 - April 2015
Milestone Technologies, Inc. January 2013 - July 2013
Sackett and Associates March 2012 - January 2013
Sackett and Associates November 2009 - December 2010
Meriwest Credit Union February 2008 - November 2009
Skills
Team Leadership, Operational Excellence, Social Networking, Process Improvement, Customer Service, Legal Compliance, Management, Leadership, Microsoft Excel, Cross-functional Team..., Training, Analysis, Microsoft Office, Project Management, PowerPoint
Education
San Jose State University 2009 — 2012
Bachelor of Science (BS), Justice Studies
Evergreen Valley College 2008 — 2009
Certificate, Legal Assistant/Paralegal
Mission College 2005 — 2008
Associate's Degree, Business/Commerce, General
Autonation Infiniti Tustin August 2015 - Present
AutoNation Toyota irvine July 2015 - August 2015
Autonation Infiniti tustin July 2014 - July 2015
Tustin Nissan February 2014 - July 2014
Glendale Infiniti September 2013 - February 2014
Haulmaxx Transportation November 2012 - July 2013
Tuttle Click Dodge Chrysler Jeep Ram July 2012 - January 2013
Elk Grove Dodge Chrysler Jeep Ram June 2011 - June 2012
Penninsula ford 2002 - 2006
Milestone Technologies, Inc. 2001 - 2006
Skills
Parts, Automotive, IT Operations, Help Desk Support, Data Center, Vehicles, Automobile, Continuous Improvement, Manufacturing, Customer Satisfaction, Product Development, Automotive Aftermarket, Sales Management, Translation, Interpretation, Inventory Management, Sales Process, Sales, Customer Service, Account Management, Customer Retention, New Business Development, Team Building, Sales Operations
Education
Tabriz University, East Azerbaijan, Iran 1987 — 1991
Bachelor's degree, French Language and Literature
Irvine Valley College
CCNA Cisco certification, Networking, CCNA Cisco certification
Milestone Technologies, Inc. May 2014 - Present
Milestone Technologies October 2009 - May 2014
Skills
Computer Hardware, Microsoft Excel, Microsoft Word, Troubleshooting, Customer Service, Technical Support, Active Directory, IT Service Management, ITIL, Microsoft Office, Software Documentation, Windows 7
Education
Heald College 2007 — 2009
Associates of Applied Science, Telecommunications with Emphasis in Networking and Fiber Optics
Milestone Technologies, Inc. June 2014 - Present
Milestone Technologies, Inc. November 2012 - June 2014
Milestone Technologies, Inc. August 2010 - November 2012
Milestone Technologies, Inc. March 2008 - August 2010
WiMedia Alliance July 2005 - March 2008
SD Card Association June 2005 - March 2008
Global Inventures February 2004 - March 2008
Qantas Airways June 2000 - September 2003
Skills
Troubleshooting, Inventory Management, Operating Systems, Team Leadership, IT Service Management, Program Management, Wireless, Project Management, Cloud Computing, Telecommunications, Vendor Management, Cisco Call Manager, Account Management, Hardware, Cross-functional Team..., Management, IT Operations, Active Directory, Data Center, Computer Hardware, Software Documentation, Technical Support, Product Management, Customer Satisfaction, System Deployment, Networking, Help Desk Support, Windows Server, Windows, Integration, Enterprise Software, System Administration, Service Delivery, Managed Services, Windows 7, XP
Education
University of Arizona 1998 — 2002
Bachelor of Arts (BA), Psychology
Pima Community College
Boly Media Communications, Inc. February 2015 - Present
Milestone Technologies, Inc. January 2014 - February 2015
Verizon Wireless April 2012 - January 2014
Preferred Window Products, Inc. August 2011 - November 2011
Verizon Wireless May 2010 - August 2011
Google Inc March 2010 - May 2010
Skills
Customer Satisfaction, Sales, Customer Service, Call Centers, Sales Process, Microsoft Office, Team Leadership, Time Management, Customer Support, Data Entry, Microsoft Excel, Microsoft Word, Social Media, Administrative..., Job Scheduling, Office Administration, Computer Maintenance, Computer Hardware, Team Building, Technology, Inventory Management, Training, Salesforce.com, Troubleshooting, Software Documentation, Employee Training, Outlook, Technical Support, Teamwork, System Administration, Supervisory Skills, Administration, Networking, PowerPoint
Education
San Jose State University 2006 — 2009
BS, Business Administration
Ohlone College 1999 — 2006
Milestone Technologies, Inc. June 2013 - November 2013
Valley Yellow Pages April 2011 - December 2011
Education
Heald College-Hayward 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Criminal Justice
Milestone Technologies, Inc. December 2013 - Present
Comcast Cable August 2010 - December 2012
Comcast Cable May 2008 - August 2010
Comcast Cable, Corporate July 2006 - May 2008
AT&T Broadband, Comcast Cable January 2001 - July 2006
TCI, Comcast May 1998 - January 2001
Santa Clara Valley Water District August 1994 - May 1998
Skills
Leadership, Strategy, Training, Call Centers, Management, Customer Retention, Broadband, Troubleshooting, Telecommunications, Vendor Management, Employee Training, Cross-functional Team..., Customer Experience, Performance Management, Customer Service, Coaching, Customer Satisfaction, Outsourcing, Leadership Development, Sales, Workforce Management, Team Leadership, Telephony, VoIP, Wireless, Process Improvement, Technical Support, IP, Direct Sales, Networking, Salesforce.com, Computer Network..., Sales Operations, Managed Services, Avaya, Ethernet, Account Management, Team Building, Avaya Technologies, Team Management
Education
University of Phoenix
Bachelor of Science (BS), Business Management
University of Phoenix
AA
Howard University
Civil Engineering
San Jose State University
Civil Engineering
Santa Clara High School
Facebook May 2012 - Present
Milestone Technologies, Inc. April 2011 - May 2012
DirectLine Communications, Inc October 2010 - April 2011
M.C. Dean, Inc. January 2007 - January 2009
Skills
Data Center, Troubleshooting, Cisco Technologies, Switches, Windows 7, Computer Hardware, IT Operations, Hardware, Servers, Program Management, DNS, System Administration, VPN
Education
Northern Virginia Community College 2011 — 2011
IT Networking
Fairfax County Adult & Community Education (ACE) 2004 — 2008
Apprenticeship, Electricity
Barracuda (NYSE: CUDA) May 2015 - Present
VIAAS by Third Iris a Barracuda Networks company July 2014 - April 2015
Milestone Technologies, Inc. January 2014 - February 2014
Milestone Technologies, Inc. November 2013 - January 2014
OCZ Technology June 2013 - July 2013
OCZ Technology March 2012 - June 2013
Best Buy July 2011 - March 2012
Help Desk Computers May 2009 - February 2011
Northshore School District June 2007 - July 2007
Titan Computer Services July 2004 - August 2004
Skills
Computer Hardware, Hardware, Testing, Windows, Servers, Help Desk Support, Kaseya, jQuery, Mac, Routers, JavaScript, Python, D3.js, SVG, Unix
Education
San Jose State University 2007 — 2012
Computer Science
Smarsh October 2011 - Present
Smarsh October 2004 - October 2011
Alain Pinel Realtors January 2000 - April 2004
Milestone Technologies, Inc. August 1999 - January 2000
Skills
Microsoft Technologies, Security Management, Project Engineering, SAS70, SaaS, Email Archiving, Legal Compliance, Microsoft Exchange, Active Directory, Servers, Cloud Computing, DNS, Storage, Networking, Security, Windows, Cisco Technologies, SharePoint, Professional Services
Education
Oregon Institute of Technology
Information Technology
Portland Community College
Associate of Science (AS), Information Technology
Milestone Technologies, Inc. February 2014 - Present
Testarossa Winery May 2013 - June 2014
Macy's September 2011 - April 2014
GLAAD October 2010 - January 2011
University of Southern California Annenberg School of Communications August 2010 - December 2010
Bristol Farms August 2007 - July 2009
Columbia Pictures January 2009 - May 2009
Kappa Sigma Fraternity February 2007 - May 2009
Loring Ward Advisor Services May 2008 - August 2008
Loyola Marymount University February 2006 - May 2007
Skills
Data Entry, Social Media, Film, Facebook, Event Planning, Public Relations, Social Networking, Social Media Marketing, Blogging, Editing, Public Speaking, Event Management, Research, PowerPoint, Fundraising, Microsoft Office, Publicity, Newsletters
Education
University of Southern California 2010 — 2011
MA, Global Communication
The London School of Economics and Political Science (LSE) 2009 — 2010
MSc, Global Media and Communication
Loyola Marymount University 2005 — 2009
BA, Communication Studies
Leland High School 2001 — 2005
HS Diploma
Milestone Technologies, Inc. August 2013 - Present
Twitter January 2011 - December 2012
Volt 2008 - 2008
Verizon Business (formerly MCI Worldcom) 2006 - 2007
MCI WorldCom 2005 - 2006
MCI WorldCom January 1998 - January 2002
MCI WorldCom January 1993 - January 1998
MCI WorldCom January 1990 - January 1993
Skills
Security, Project Management, Data Center
Education
Heald College 1988 — 1990
Hawaii Pacific University
A.S.E.T
Heald Institute of Technology
Associates
mesirow financial March 2015 - Present
mesirow financial March 2015 - Present
Milestone Technologies, Inc. July 2014 - September 2014
CareerBuilder.com May 2013 - July 2014
Insight Global May 2012 - July 2014
Abbott Laboratories March 2011 - June 2011
Robert Half Technology 2010 - 2011
IBM Global Services January 2008 - May 2008
Skills
Project Management, Active Directory, Technical Support, Program Management, Account Management, Networking, Training, Windows, Project Planning, Team Building, Business Analysis, Microsoft Office, New Business Development, Customer Service, Applicant Tracking..., Negotiation, SDLC, Help Desk Support, Software Installation, Management, Routers, DHCP, Vendor Management, System Deployment, Laptops, Unix, Information Technology, SharePoint, Network Administration, System Administration, Software Documentation, Lotus Notes, Internet Recruiting, Contract Recruitment, Benefits Negotiation, Troubleshooting
Education
Northeastern Illinois University 2011 — 2012
Graduate, Computer Science
Southern Illinois University, Carbondale 1993 — 1997
Bachelors of Science, Social Work
Milestone Technologies, Inc. May 2015 - August 2015
TiVo April 2013 - October 2014
McAfee April 2011 - April 2013
SETI Institute June 2010 - February 2011
Stanford University June 1995 - June 2008
Lam Research November 1994 - June 1995
Leadership Cablevision July 1992 - August 1994
Sony Corporation of America December 1986 - February 1991
Skills
Video Production, Final Cut Pro, Mac OS X, Video, Multimedia, Digital Media, Post Production, Editing, CSS, Dreamweaver, Adobe Creative Suite, Broadcast, Photoshop, HTML, Flash, Web Development, Television, Media Production, HD Video, Web Video, Camera, Sound, CMS, Film, OS X, Streaming Media, After Effects, Video Editing, New Media, DVD Studio Pro, Producing, Documentaries, Photography, Content Management, Non-linear Editing, Videography, Premiere, Mac
Education
Foothill College 2007 — 2009
Multi-Media, Web Programming, Interactive WebDevelopment
Art Institute of Fort Lauderdale 1978 — 1980
AS: Video and Photography, Multi-Media Video Production, Photography
Martin Van Buren High School 1971 — 1974
Academic
Bracket June 2015 - Present
Microsoft September 2014 - June 2015
Milestone Technologies, Inc. January 2014 - September 2014
Fetch Mobile May 2013 - January 2014
Wikia October 2012 - February 2013
Target September 2012 - December 2012
Walmart March 2012 - August 2012
US Congress July 2011 - August 2011
Purdue Urban Market July 2009 - December 2010
Purdue Harrison Grille October 2007 - January 2010
Skills
Spanish, Social Media, Microsoft Office, Photoshop, PowerPoint, Customer Service, Research, Microsoft Word, Microsoft Excel, Digital Photography, Adobe Creative Suite, Fundraising, Public Speaking, Event Planning, Photography, Time Management, InDesign, Illustrator, Salesforce.com, Leadership, Graphic Design, Sports Photography, Editing, Copywriting, Branding & Identity, Technical Support, Customer Support, Template Building, Product Development, Proofreading, Protocol, Technical Writing, Writing
Education
Purdue University 2007 — 2012
Bachelor of Arts, English Language and Literature
University of Seville 2011 — 2011
Bachelor of Arts, Spanish Language and Literature
Milestone Technologies, Inc. September 2014 - Present
Milestone Technologies, Inc. October 2012 - September 2014
Center for Employment Training February 2012 - October 2012
Support.com June 2011 - December 2011
ShoreTel Inc July 2010 - February 2011
Yahoo! Inc September 2006 - January 2009
Education
University of Phoenix 2001 — 2009
Master of Business Administration
New School of Architecture and Design 1995 — 2001
Bachelor of Arts in Architecture and an Associates of Arts in Architecture
University of Phoenix
Doctorate, Business Administration
Young Living June 2013 - Present
Milestone Technologies, Inc. October 2014 - December 2014
Taos March 2014 - August 2014
Phacil, Inc October 2012 - October 2013
PSCU January 2011 - October 2012
Global Resources, LTD July 2010 - December 2010
University of Phoenix December 2009 - June 2010
Capgemini December 2008 - April 2009
ATT June 2008 - January 2009
Partnersystems December 2007 - January 2008
Skills
SharePoint, Servers, Troubleshooting, Active Directory, Microsoft Exchange, Disaster Recovery, TCP/IP, System Administration, XP, Windows XP, Windows 7, HTML, Technical Support, Unix, Windows Server, Computer Hardware, Access, Software Installation, Cisco Technologies, Security
Education
Mesa Community College 2005 — 2013
South University 2003 — 2005
Bachelor, IT
Minnesota State University, Moorhead 1997 — 1999
Bachelor, Computer
Milestone Technologies, Inc. November 2014 - Present
Apple June 2010 - 2014
Apple February 2008 - July 2010
Skills
iLife, iWork, OS X, iPod, iOS, Aperture, iPhone, iTunes, Mac, Keynote, Apple Certified, iPhoto, Apple Aperture, Mac OS, Mac OS X Server
Education
Louisiana State University 2008 — 2010
Milestone Technologies, Inc. June 2014 - Present
Education
Ohlone College 2014 — 2015
Bachelor's Degree, Computer Science
Newark Memorial High School 2007 — 2011
High School
Facebook (via Milestone Technologies) May 2011 - Present
Milestone Technologies, Inc. May 2011 - April 2012
San Francisco State University April 2009 - May 2010
Milestone Technologies, Inc. April 2008 - August 2008
Expeditors International January 2005 - December 2007
Skills
Customer Experience, Mac OS X, Windows, Call Center, Ticketing, Computer Hardware, Active Directory, Microsoft Exchange, Microsoft Excel, Microsoft Word, PowerPoint, Photoshop, Social Media, Social Media Marketing, Outlook, Remote Desktop, Help Desk Support, Networking
Education
San Francisco State University 2008 — 2010
Bachelor of Science, Information Systems
CBS Interactive June 2015 - Present
CBS Interactive December 2010 - June 2015
Milestone Technologies, Inc. November 2009 - January 2011
FORA.tv March 2008 - January 2010
Skills
Linux, Servers, Apache, DNS, System Administration, Networking, OS X, CentOS, Operating Systems, NetApp Filers, Hitachi SAN
Education
DeVry University 2006 — 2010
Bachelors, Network & Communications Management
Apple June 2014 - Present
EXP1985: Expressions Mgmt + Ent June 1995 - Present
Cadence Design Systems December 2013 - June 2014
Facebook August 2012 - December 2013
Google October 2011 - August 2012
Milestone Technologies, Inc. June 2011 - October 2011
Heald College February 2010 - September 2011
Nanosolar January 2010 - February 2010
OtisMed Corporation August 2009 - October 2009
Intel Corporation February 2000 - August 2009
Skills
Troubleshooting, Electronics, Quality Assurance, Manufacturing, Testing, Software Documentation, Technical Support, Semiconductors, Hardware, Networking, Computer Hardware, Project Management, Process Improvement, Software Installation, Lean Manufacturing, Inventory Management, Management, Data Center
Education
Heald College 2010 — 2011
A.A.S., Associate of Applied Science Degree in Information Technology with emphasis in Network Security
ITT Technical Institute 1997 — 1999
A.A.S., Electronics Engineering
Netflix December 2011 - Present
Milestone Technologies, Inc. October 2009 - January 2012
Netflix 2010 - 2010
Safeway January 2005 - September 2007
Skills
Data Center, Desktop Support, Technical Support, Servers, Vendor Management, Troubleshooting, Active Directory, VMware, Security, Virtualization, System Administration, System Deployment, Windows Server, Cisco Technologies, Cloud Computing, Software Documentation, IT Operations, IT Service Management, Disaster Recovery, Software Installation, Unix
Education
Heald College 2007 — 2009
AAS in telecommunications, fiber optics and networking
Milestone Technologies, Inc. 2014 - Present
Local Express Delivery Co April 2012 - April 2014
Alan Ritchey, Inc. May 2008 - March 2012
Coca Cola Enterprises September 2003 - May 2008
Federal Express September 1987 - September 2003
Skills
Management, Continuous Improvement, Supply Chain Management, Materials Management, Cross-functional Team..., Logistics, Process Improvement, Lean Manufacturing, Operations Management, Warehousing, Inventory Management, Supply Chain, ISO, Six Sigma
Education
San Francisco State University
BA, Business Administration
Milestone Technologies, Inc. July 2014 - Present
Milestone Technologies, Inc. April 2014 - May 2014
Milestone Technologies, Inc. November 2012 - March 2014
Milestone Technologies, Inc. October 2011 - March 2014
Milestone Technologies, Inc. February 2013 - August 2013
Milestone Technologies, Inc. October 2011 - February 2013
Skills
Customer Service, Technical Support, Data Entry, Computer Hardware, Hardware, Salesforce.com, Oracle, Software Procurement, Procurement, Inventory Management, Provisioning, RMA management, Microsoft Office, Troubleshooting
Education
Ohlone College 2010 — 2012
Milestone Technologies, Inc. January 2015 - Present
Milestone Technologies January 2013 - January 2015
Milestone Technologies, Inc. February 2008 - January 2013
Everdream 2005 - 2006
Everdream 2004 - 2006
Siemens Enterprise Communications 1998 - 2000
Skills
Data Center, Integration, System Deployment, Virtualization, IT Service Management, Account Management, Project Management, Active Directory, ITIL, Management, Vendor Management, Technical Support, Service Delivery, Software Documentation, Help Desk Support, Quality Assurance, Leadership, Training, Business Process, Networking, Requirements Analysis
Education
DeVry University-Fremont 2001 — 2003
Bachelors of Science, Telecommunications
Mission College 1998 — 2001
Malwarebytes April 2013 - Present
Microsoft September 2012 - March 2013
Milestone Technologies, Inc. July 2012 - October 2012
Best Buy September 2005 - January 2012
Skills
Merchandising, Retail, Visual Merchandising, Computer Repair, Customer Service, Customer Satisfaction, Online Video, Microsoft Office, Troubleshooting, Web Video, Employee Relations, Windows, Software Installation, Servers, Technical Support, Computer Hardware, Customer Experience
Education
Ohlone College 2012 — 2012
San Joaquin Delta College
Milestone Technologies, Inc. October 2012 - Present
40 Lane Bowling Center October 2012 - Present
KCBS July 2012 - October 2012
Cloverleaf Family Bowl January 2011 - November 2011
AMF Mission Lanes May 2006 - May 2008
Skills
Radio, Video Editing, Broadcast Television, Broadcast, Digital Media, Film, Management, Final Cut Pro, Social Media, Television, Photoshop, Blogging, New Media, Editing, Customer Service, Marketing Communications, Video, Microsoft Office, Public Relations, Social Media Marketing, Public Speaking, Research, Event Planning, Video Production, Strategic Planning, Event Management, Advertising, Entertainment, Project Management, Post Production, Microsoft Excel, Marketing, Documentaries, Marketing Strategy, Social Networking, Media Relations, Journalism
Education
San Jose City College 2002 — 2012
Media Arts
San Jose City College 2002 — 2012
A.S. Degree, Media Arts
Ticketmaster July 2013 - Present
Milestone Technologies, Inc. May 2012 - July 2013
Volt Technical Resources June 2011 - May 2012
Avnet Technology Solutions April 2010 - March 2011
Farmers Insurance September 2005 - December 2008
Skills
Servers, Troubleshooting, Active Directory, Windows Server, Technical Support, Networking, Windows 7, Data Center, Computer Hardware, XP, VMware, Hardware, System Administration, Disaster Recovery, Software Documentation, Network Administration, Software Installation, Help Desk Support, SharePoint, DNS, DHCP, Laptops, Windows XP
Education
DeVry University Phoenix 2009 — 2011
Milestone Technologies June 2012 - Present
Milestone Technologies, Inc October 2009 - Present
Milestone Technologies, Inc. June 2009 - June 2012
Milestone Technologies, Inc October 2009 - October 2010
H.A.R.D April 2010 - June 2010
Heald College 2008 - 2010
Skills
Image Laptops for new..., Installation/troubleshoo..., Proficient with..., Proficient with..., Cat 5, Cat 5e, Cat 6,..., Cable Management: power..., Switches:..., Servers:..., Desktops: PCs, Cisco phone deployments..., Managed desktop/server..., Project Management, Windows 7, Servers, Quality Assurance, Cisco Technologies, Team Leadership, Software Installation, System Deployment
Education
Heald College 2008 — 2010
Associate Arts Degree (AA), Computer science; IT Network Security
Sophos October 2013 - Present
Hyper Marketing Inc February 2012 - September 2013
Gilead Sciences September 2011 - January 2012
Milestone Technologies, Inc. May 2011 - November 2011
Genomic Health December 2007 - May 2011
Plantronics September 2007 - December 2007
Altera May 2007 - September 2007
ProBusiness November 2006 - April 2007
TEKsystems 2005 - 2007
Skills
Security, Sarbanes-Oxley Act, Onboarding, Active Directory, Customer Service, Servers, Training, IT Solutions, Windows Server, System Administration, Troubleshooting, Microsoft Exchange, IT Service Management, VPN, Computer Hardware, Technical Support, System Testing, Software Documentation, Networking, Operating Systems, Information Technology, Hardware, Software Installation, System Deployment, Help Desk Support, Windows 7, Laptops, Cross-functional Team..., VMware, Enterprise Software, CRM, SharePoint, Project Management, Visio, Disaster Recovery, Blackberry Enterprise..., VMware ESX
Education
DeVry University 2004 — 2007
Bachelor of Science, Computer Information Systems l
Milestone Technologies, Inc. April 2015 - Present
Bank of America February 2012 - October 2013
Volt September 2010 - September 2011
WACHOVIA BANK/WORLD SAVINGS BANK April 2006 - January 2008
THE SRS GROUP October 2005 - March 2006
Office Team March 2005 - September 2005
Bank of America June 1996 - September 2004
Education
ITT Technical Institute-Lathrop 2006 — 2011
B.S., Information System Security
ITT Technical Institute-Lathrop 2006 — 2008
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Milestone Technologies, Inc. 2013 - Present
Milestone Technologies November 2011 - July 2013
AutoZone February 2010 - February 2011
Harvest Park Bowl September 2005 - March 2010
Parking Concepts, Inc. March 2009 - February 2010
Skills
Outlook, Microsoft Office, Customer Service, Microsoft Excel, Windows 7, Microsoft Word, Troubleshooting, Windows, PowerPoint, Administration, Management, Sales, Office Management, Visio, Computer Hardware
Education
DeVry University 2015 — 2018
Business Administration and Management, General
Heald College-San Francisco 2004 — 2005
Network Security
Delaware North March 2015 - April 2015
Milestone Technologies, Inc. December 2013 - December 2013
Goodwill Industries of the Greater East Bay March 2013 - March 2013
RED HAWK CASINO November 2008 - May 2011
UNIVERSITY OF CALIFORNIA, DAVIS September 2000 - March 2008
CHAT TELECOMMUNICATION SERVICES May 1997 - June 1999
JACOBS' CONSTRUCTION & ENGINEERING, INC. October 1994 - November 1995
UNITED STATES AIR FORCE January 1986 - January 1990
Education
HEALD COLLEGE - RANCHO CORDOVA - CALIFORNIA 2013 — 2013
WORLD WIDE EDUCATIONAL SERVICES SCHOOL - CONCORD - CALIFORNIA 1999 — 2000
UNITED STATES AIR FORCE 1986 — 1990
FAIRFIELD SENIOR HIGH SCHOOL - FAIRFIELD - CALIFORNIA 1980 — 1984
Milestone Technologies, Inc. December 2014 - Present
Tidemark, Inc. November 2013 - June 2014
Silver Creek Valley Country Club October 2010 - January 2014
Skills
Hospitality, Event Planning, Event Management, Customer Service, Restaurants, Social Networking, Recruiting, Business Intelligence, Communication, Analytics, Microsoft Excel
Education
San Jose State University 2010 — 2013
Bachelor's degree, Sociology concentration on criminology
Milestone Technologies, Inc.
Skills
Microsoft Excel, Customer Service, Team Leadership, Troubleshooting, Microsoft Office
Education
Palo Alto University 2011 — 2013
Bachelor of Science (B.Sc.), Psychology and Social Action
SanDisk July 2012 - Present
Milestone Technologies, Inc. September 2010 - Present
Pacific Biosciences April 2011 - July 2012
Hope Services September 2000 - June 2010
Education
Heald College 1995 — 1998
Bachelor of Science (B.S.), Information Technology