Nationwide Mutual Insurance
Nationwide Mutual Insurance Company and affiliated companies is a group of large U.S. insurance and financial services companies based in Columbus, OH. The company also operates regional headquarters in Des Moines, IA; San Antonio, TX; Gainesville, FL; Raleigh, NC; Sacramento, CA, and Westerville, OH. Customer service: 1 (877) 669-6877 Technical support: 1 (877) 304-1065 Headquarters: Columbus, OH CEO: Stephen R Rasmussen (Feb 2009–) Number of employees: 32,110 Subsidiaries: Allied Insurance, E-Risk Services, LLC,
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Nationwide Mutual Insurance Employees
Progressive Medical, Inc. June 2012 - September 2014
Progressive Medical, Inc. March 2009 - June 2012
Nationwide Mutual Insurance April 2008 - January 2009
Nationwide Insurance 1998 - 2009
Nationwide Mutual Insurance July 2005 - April 2008
Nationwide Mutual Insurance April 1998 - July 2005
Bank One November 1995 - April 1998
Bank One Services Corp. 1997 - 1998
Victoria's Secret January 1991 - November 1995
Skills
IT Management, Vendor Management, Process Improvement, Business Analysis, Customer Service, Customer Satisfaction, Microsoft Office
Education
Owens Community College 1983 — 1986
None, Information Technology and Accounting
University of Toledo 1979 — 1983
None, Business
Texas Association of Counties August 2014 - Present
K&K Insurance Group, Inc. August 2010 - July 2014
Farmers Insurance Group January 2009 - August 2010
Farmers Insurance Group November 2007 - January 2009
Dell Inc. June 2007 - November 2007
Nationwide Mutual Insurance November 2002 - May 2007
Gateway Country Store July 2000 - September 2002
Skills
Insurance, Risk Management, Casualty, Claims, Underwriting, Customer Service, Negotiation, Liability, Workers Compensation, Claim, Claims Management, Employee Benefits, Casualty Insurance, Property & Casualty..., General Insurance, Professional Liability, Legal Liability, Commercial Insurance
Education
Walden University 2005 — 2007
M.B.A>., Risk Management/Insurance
Edinburg North HS
The University of Texas-Pan American
B.B.A., Finance
Nationwide Mutual Insurance December 2001 - Present
Skills
Customer Service, PowerPoint, Analytics, Microsoft Excel, Internet, Lotus Notes, Marketing Research, Social Networking, Community Outreach, Underwriting, Yoga
Education
Elon University 1994 — 1998
Bachelor of Science, Business Administration
Williams High School 1990 — 1994
Turrentine Middle School
Various Contract Positions September 2011 - January 2015
Walt Disney World January 2011 - August 2011
Nationwide Mutual Insurance April 2006 - February 2009
Kavinoky Cook LLP October 2003 - July 2005
Advest, Inc June 2001 - March 2002
First Union Securities May 1999 - March 2001
McDonald Investments inc., Division of KeyCorp May 1998 - May 1999
Skills
Human Resources, Training, Onboarding, Employee Benefits, Recruiting, Management, Administrative..., Talent Acquisition, Employee Relations, Payroll, Customer Service, Sales, Marketing, Personnel Management, Microsoft Office, Microsoft Excel, Operations Management, Office Management, Accounts Receivable, Accounts Payable, Organization &..., Event Planning, Event Management, Temporary Placement, Hiring, PeopleSoft, Team Building, Confidentiality, Benefits Administration, Office Administration, Outlook, Interviews, Administration, Administrative..., Proactive self-starter, Compliance, Process Management, Business Process..., Staff Supervision, Problem Solving, Purchasing, Retail, Client Relations Skills, Events Coordination, Budgets, Training Delivery, Scheduling Management, Corporate Training, Lotus Notes, Legal Documents
Education
Franklin University
MBA, Business and Human Resources
Medaille College
BS, Liberal Studies - Computer Information Systems concentration
Medaille College
AS, Liberal Studies - Computer Information Systems concentration
American Modern Insurance Group (subsidiary of Munich Re America) March 2011 - Present
American Modern Insurance Group May 2004 - February 2011
Nationwide Mutual Insurance 1999 - 2004
Nationwide Insurance May 1996 - July 1999
Nationwide Insurance August 1988 - May 1996
Skills
Insurance, Underwriting, General Insurance, Property & Casualty..., Commercial Lines, Claims Management, Management, Casualty Insurance, Umbrella Insurance, Workers Compensation, Sales, Process Improvement, Claim, Legal Liability, Commercial Insurance, Liability, Casualty, Risk Management, Leadership
Education
Center for Creative Leadership 2011 — 2011
Ohio University 1997 — 1999
Masters, Business Administration
The University of Akron 1983 — 1988
Hoban HS
The University of Alabama at Birmingham August 2011 - Present
The University of Alabama at Birmingham June 2007 - August 2011
The University of Alabama at Birmingham October 2005 - June 2007
AmSouth Bank August 2004 - October 2005
Nationwide Mutual Insurance August 2002 - August 2004
Skills
Database Administration, Customer Service, Microsoft Office, Budgets, Web Site Production, Sales, Customer Satisfaction, Recruiting, Newsletters, Human Resources, Contract Management, Event Planning, Public Speaking, Administration, Editing, Program Management, PowerPoint
Education
University of Alabama at Birmingham 2015 — 2017
Master of Arts (MA), Communication Management
American Military University 2009 — 2010
Master of Arts Degree, History
University of Alabama at Birmingham 2004 — 2005
Bachelor of Social Sciences Degree (BA), History
University of Alabama at Birmingham 1996 — 2001
Bachelor of Arts and Humanities Degree (BA), English
Nationwide Mutual Insurance April 2014 - Present
Nationwide Insurance April 2012 - Present
Nationwide Insurance June 2011 - March 2012
Nationwide Insurance April 2010 - May 2011
Nationwide Insurance Company 2000 - 2011
Skills
Process Management, Six Sigma, Release Management, Insurance, Property & Casualty..., Visio, Process Improvement, Clarity, Quality Assurance, ITIL, SharePoint, Software Development, Management, Quality Center, Testing, Business Analysis, Project Management, Data Analysis
Education
Trinity College, Burlington, Vermont 1982 — 1990
BS, Business
Champlain College 1972 — 1974
Associate of Science (A.S.), Compuer Science
State Farm Insuance June 2014 - Present
State Farm Insurance November 2012 - June 2014
Nationwide Insurance March 2003 - May 2012
Nationwide Mutual Insurance 1989 - 2012
Nationwide Mutual Insurance October 2001 - March 2003
Nationwide Mutual Insurance June 1995 - October 2001
Skills
Highly Organized and..., Accomplished Indivdual..., Excellent interpersonal..., Knowledge of all office..., Typing 50 wpm, knowledge of MS Office..., Ability to grasp new..., Strong interpersonal..., Insurance, Claim, Data Entry, Time Management, Property, Commercial Insurance, Customer Service, Subrogation, Claims Management, Workers Compensation, Underwriting, General Insurance, Claims Handling, Legal Liability, Liability, Property
Education
DeVry University-Texas 2012 — 2014
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
Teays Valley High-- Ashville, Ohio 1976 — 1980
HS Diploma, Business Administration and Management, General
Bank of America December 2014 - Present
Wells Fargo Home Mortgage July 2013 - April 2014
Wells Fargo Home Mortgage April 2012 - July 2013
JPMorgan Chase & Co. December 2009 - April 2012
Nationwide Mutual Insurance June 2007 - December 2009
Skills
Loans, Mortgage Banking, Mortgage Lending, Loan Origination, Credit, Loan Modifications, Chapter 13 Bankruptcy, Chapter 7, Foreclosures, Administrative..., Translation, Computer Proficiency, Microsoft Office, Multi Tasking, Bilingual-English/Spanis...
Education
Montgomery County Community College-West Campus
The University of Texas at San Antonio
Communications
Nationwide Insurance January 2011 - Present
Spherion June 2009 - January 2011
Nationwide Mutual Insurance May 1999 - June 2007
General Motors Acceptance Corporation September 1984 - August 1997
Skills
Leadership, Entrepreneurship, Training, Insurance, Microsoft Excel, Customer Service, Outlook, Process Improvement, Microsoft Office, Access, Microsoft Word, Visio, Data Entry, Team Building, Strategic Planning, PowerPoint, Budgets, Management, Program Management, Teamwork, Coaching, Lotus Notes, Administrative..., Data Analysis, Process Scheduler, Time Management
Education
AssistU 2007 — 2007
Graduate, Virtual Training Program
The Ohio State University 1980 — 1983
Bachelors, Agricultural Education
Nationwide Mutual Insurance January 2011 - Present
Allstate Insurance 2009 - December 2010
Allstate Insurance August 2006 - December 2008
Allstate Financial June 2005 - August 2006
Allstate October 2003 - June 2005
Allstate March 2001 - October 2003
Skills
Health Insurance, Underwriting, Life Insurance, Advertising, Recruitment Advertising, Property & Casualty..., Financial Services, Marketing, Leadership, Sales Management, Sales, Term Life Insurance, Customer Service, Insurance, General Insurance, Disability Insurance, Casualty, Legal Liability, Retirement, Selling, Cold Calling, Workers Compensation, Management, Umbrella Insurance, Series 6, Commercial Insurance, Team Building, Sales Process, Account Management, Commercial Lines, Fixed Annuities, Direct Sales, Employee Benefits, Liability, New Business Development, Claim, Long-term Care, Strategic Planning
Education
Iowa State University 1990 — 1995
BA, Advertising
The May Group LLC. Insurance Services June 1998 - Present
Nationwide Insurance 1998 - Present
Nationwide Mutual Insurance 1998 - 2009
Nestle Food Company April 1988 - June 1998
Brookshire Brothers Inc June 1975 - January 1988
Skills
Insurance Agency..., Life Insurance, Umbrella Insurance, Commercial Insurance, Property & Casualty..., Sales, Advertising, Insurance, General Insurance, Accounting, Management, Leadership, Healthcare, Employee Benefits, Health Insurance, Training, Underwriting, Legal Liability, Contract Negotiation, Term Life Insurance, Disability Insurance, Casualty, Claim, Workers Compensation, Selling, Coaching, Leadership Development, Customer Service, Liability, Homeowners, Marketing, Fixed Annuities, Commercial Lines
Education
Stephen F. Austin State University 1979 — 1982
Bachelor, General Business
Lufkin 1965 — 1974
Nationwide Insurance November 2014 - Present
Nationwide Insurance February 2012 - Present
Nationwide Mutual Insurance February 2006 - December 2011
Naionwide Specialty Insurance 2006 - 2011
Exel Logistics 1994 - 1998
Skills
Insurance, Organization &..., Event Planning, Property & Casualty..., Lotus Notes, Employee Benefits, Customer Service, Project Management, General Insurance, Human Resources, Account Management, Health Insurance, Leadership, Sales, Workers Compensation, Claim, Training, Marketing, Program Management, Process Improvement
Education
Franklin University 2012 — 2015
Public Relations, Advertising, and Applied Communication
Keith Lawson Company February 2008 - Present
Gainesville Nissan January 2006 - January 2008
Nationwide Mutual Insurance March 2005 - December 2005
Gainesville Nissan January 2003 - March 2005
Skills
Accounts Payable, Accounts Receivable, Account Reconciliation, Invoicing, Data Entry, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Sage Timberline Office, Reynolds & Reynolds, Physical Inventory, Outlook, Payroll, Adobe, Journal Entries, Organizational..., Remote Deposit Capture, Cash Handling Experience, Purchase Orders, Managing Meetings, Petty Cash, Time & Attendance, Deposits, Employee Relations, Human Resources, Cash Receipts, E-Verify, Florida New Hire..., Background Checks, Inventory Management
Education
University of Florida 2009 — 2011
Bachelor's degree, Business Administration and Management, General, 3.1
Santa Fe Community College 2001 — 2005
Associate of Arts (A.A.), Business Administration
Westwood Hills Christian School 1990 — 2001
Highschool Diploma
Nationwide Mutual Insurance April 2013 - Present
Nationwide Mutual Insurance May 2011 - April 2013
Claims Spec III May 2010 - May 2011
Claims Spec II November 2009 - May 2010
Blue Ribbon Desk Reviewer January 2009 - November 2009
AIG insurance March 2006 - December 2008
Progressive Insurance August 2003 - December 2005
Skills
Liability, Insurance, Management, Claim, Coaching, Customer Service, Training, Claims Management, Cross-functional Team..., Arbitration, Team Building, Property Damage, Process Improvement
Education
Kent State University
Bachelor of Science, Communication & Information Studies
Grange Mutual Insurance Co July 2007 - Present
JPMorgan Chase 2006 - 2007
NiSource 1998 - 2006
Columbia Energy Group 1998 - 2004
Nationwide Insurance September 1978 - June 1998
Nationwide Mutual Insurance 1977 - 1998
Skills
Telecommunications, Networking, Visio, Vendor Management, SDLC, Call Logging, Call Centers, Avaya, Business Analysis, Software Documentation, Process Improvement, Disaster Recovery, Data Center, System Administration, Troubleshooting, Integration
Education
Franklin University 1990 — 1993
Capital Universiry Bridge Program
Oracle February 2011 - Present
Oracle Corporation 2011 - 2012
Nationwide Mutual Insurance April 2005 - November 2010
StorageTek 2000 - 2005
Bank of America April 1997 - December 2000
ACS 1996 - 1997
Affiliated Computer Services, Inc 1996 - 1997
Affiliated Computer Services, Inc 1996 - 1997
Litton Computer Services 1986 - 1996
First Data Management Company November 1979 - September 1986
Skills
Disaster Recovery, Mainframe, JCL, IBM Mainframe, Enterprise Architecture, DB2, Data Center, z/OS, Virtualization, Storage, Unix, ITIL, Data Warehousing, Integration
Education
University of Central Oklahoma 1977 — 1980
Bachelor of Science (BSc), Computer Science
IBM April 2014 - Present
EMC July 2013 - April 2014
CA Technologies August 2012 - May 2013
IBM June 2011 - August 2012
CA Technologies (formerly COMPUTER ASSOCIATES) April 2005 - May 2011
ASG (ALLEN SYSTEMS GROUP) February 2003 - March 2005
NETQUARTZ CORP October 2001 - January 2003
Parabon Computation June 2000 - October 2001
THE BAAN COMPANY December 1999 - June 2000
NATIONWIDE MUTUAL INSURANCE January 1983 - January 1999
Skills
Enterprise Software, Sales Management, Mainframe, Professional Services, Cloud Computing, Solution Selling, Sales Enablement, Selling, Virtualization, Disaster Recovery, Account Management, Security, Business Development, Demand Generation, Negotiation, Enterprise Architecture, Salesforce.com, Sales Operations, Outsourcing, Software Industry, Solution Architecture, Leadership, Direct Sales, Storage, Management, Sales Process, Strategic Partnerships, Managed Services, Complex Sales, Business Alliances, Performance Management, Pre-sales, Systems Management, Networking, Identity Management, Data Center, Workload Automation, Channel, Strategy, IT Service Management, SaaS, Cross-platform..., Sales, Linux on System z, Endpoint Management, Cross Platform, Content Management, Records Management, Process Management, Partner Management
Education
Jones International University
Bachelors Degree, Business Communication
O'Connell HS
Old Dominion University
TEC/Vistage International March 1994 - Present
EffectiveOrganization.com 1994 - Present
Nationwide Insurance 1975 - July 1993
GatesMcDonald 1991 - 1993
NATIONWIDE MUTUAL INSURANCE 1989 - 1991
NATIONWIDE DEVELOPMENT COMPANY 1981 - 1989
Nationwide Insurance 1975 - 1981
Ford Motor Company June 1972 - March 1975
Skills
Strategic Planning..., Conflict Resolution, Community Building, Management Consulting, Public Speaking, Employee Engagement, Executive Coaching, Leadership Development, Business Strategy, Coaching, Team Building, Entrepreneurship, Organizational..., Change Management, Executive Management, Start-ups, Small Business, Executive Development, Business Planning, Strategic Planning, Workshop Facilitation, Business Development, Performance Improvement, Business Coaching, New Business Development, Strategic Thinking, Leadership, Organizational..., CEOs, Training, Personal Development, Performance Management, Management, Emotional Intelligence, 360 Feedback, Human Resources, Strategic Leadership, Strategy, Thought Leadership, Culture Change, Work Life Balance, Advisory Boards
Education
Cornell University - Johnson Graduate School of Management 1970 — 1972
MBA
Claremont McKenna College 1966 — 1970
BA
Nationwide Mutual Insurance July 2001 - Present
Nationwide Insurance 2001 - Present
American Commerce Insurance Company August 1990 - June 2001
American Commerce Insurance, a MAPFRE Company 1991 - 2001
Skills
SEC, Litigation Management, Corporate Law, Professional Liability, Corporate Governance, Insurance, Insurance Law, Arbitration, Licensing, AML, Legal Compliance, Securities, Legal Writing, Product Liability, Internal Investigations, Property & Casualty..., Mediation, Commercial Insurance, Legal Research, Legal Liability, Litigation, Civil Litigation, General Insurance, Claims Management, Casualty, Mutual Funds, Privacy Law, Claim, Fraud, Commercial Litigation, Liability, Subrogation, Underwriting, Casualty Insurance
Education
Capital University - School of Management 1995 — 1998
MBA
Capital University Law School 1989 — 1991
JD
Miami University 1978 — 1982
BS, Marketing
Wells Fargo Home Mortgage May 2014 - Present
Nationwide Sales Academy, Nationwide Mutual Insurance October 2009 - January 2014
Nationwide Mutual Insurance October 2007 - October 2009
Skills
Insurance, Process Improvement, Call Centers, Leadership, Team Building, Change Management, Training, Leadership Development, Life Insurance, Coaching, Performance Management, Sales, Employee Training, Onboarding, Building Relationships, Training Delivery, Public Speaking, Property & Casualty..., Performance Improvement, Customer Retention, Employee Engagement, Management
Education
Ashford University 2011 — 2012
Master of Organizational Management, Organizational Leadership
Buena Vista University 2002 — 2005
Bachelors in Business Management, Business with minor in Human Resource Management
Drake University
Doctor of Education in Leadership (Ed.D.), Leadership, Research, Education, Learning Theory
Abbott 2015 - Present
Nationwide Mutual Insurance 2013 - 2015
Procter & Gamble 2003 - 2012
Wyeth Consumer Healthcare May 2002 - August 2002
Verizon 1997 - 2001
Skills
Customer Insight, Market Research, Brand Management, Strategy, Segmentation, Marketing Research, Shopper Marketing, Brand Equity, Competitive Analysis, Leadership, Qualitative Research, Global Rollouts, Teamwork, Global Marketing, Communication, Market Analysis, Strategic Thinking, Concept Development, Data Analysis, Management, Advertising & Packaging..., Brand Positioning, Data Story Telling, Innovation, Insights to Actions, Marketing & Trade Plan..., Mentoring, Product Optimization, Quantitative Research, Recruiting, SPSS/Statistics, Syndicated Data, Training, Volume Forecasting
Education
University of Michigan - Stephen M. Ross School of Business 2001 — 2003
Master of Business Administration (M.B.A.), Marketing, Strategy
London Business School 2003 — 2003
International Exchange Program
James Madison University - College of Business 1992 — 1996
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Nationwide Mutual Insurance July 2011 - Present
Nationwide Insurance November 2007 - July 2011
Ford Motor Company April 2006 - May 2007
Ford Motor Company May 2001 - April 2006
Bank One 1996 - 2001
Arthur Andersen July 1987 - August 1996
Skills
Strategy, Program Management, PMP, Vendor Management, Leadership, Process Improvement, Six Sigma, IT Strategy, IT Management, Change Management, Strategic Planning, Management Consulting, Management, Integrated Marketing, Business Strategy, Coaching, Business Analysis, Risk Management, SDLC, Project Portfolio..., Software Development, Enterprise Architecture, PMO, Organizational...
Education
Cedarville University 1983 — 1987
Nationwide Mutual Insurance November 1999 - Present
Skills
Insurance, Microsoft Office, Claim, Customer Service, Public Speaking, Social Media, Legal Research, Litigation, Legal Writing, Public Relations, Editing, Microsoft Excel, Liability, Research, PowerPoint, Microsoft Word, Health Insurance, Event Planning, Property & Casualty..., Outlook, Policy, Litigation Management
Education
Keller Graduate School of Management of DeVry University
Master of Business Administration (MBA)
Mckinley High School
Mckinley High School
The University of Akron
Bachelor of Arts (BA), Mass Communication/Media Studies
Nationwide Mutual Insurance September 1991 - Present
Education
Penn State University 1987 — 2001
Bachelor's Degree, Management
Alliance Data Retail Services February 2015 - Present
Thirty-One Gifts July 2013 - February 2015
Nationwide Mutual Insurance July 2005 - July 2013
Skills
Litigation Management, Litigation, Insurance, Legal Research, Claim, Insurance Law, Licensing, Legal Writing, Corporate Governance, Corporate Law, Privacy Law, Mediation, Employment Law
Education
Capital University Law School 2001 — 2004
The Ohio State University 1995 — 1999
BA, Communications
High School 1991 — 1995
Supreme Court of Ohio February 2015 - Present
Supreme Court of Ohio July 2014 - February 2015
Nationwide Insurance September 2009 - July 2014
Ohio State Bar Association 2008 - 2014
Nationwide Mutual Insurance November 2005 - September 2009
Ohio Democratic Party September 2003 - January 2005
Columbus City Council November 2001 - September 2003
capitolwire.com July 2000 - November 2001
Dix Communications July 1994 - July 2000
Gongwer News Service March 1992 - June 1994
Skills
Media Relations, Strategic Communications, Newspapers, Project Planning, Crisis Communications, Press Releases, Editing, Speech Writing, Newsletters, Public Speaking, Storytelling, Public Policy, Web Content, Interviews, Public Relations, Internal Communications, Corporate Communications, Marketing Communications, Coaching, Communication Training, Event Planning, Legal Issues, Web Content Management, Social Media, Reputation Management, Spokesperson, Content Development, Content Management, Writing
Education
Capital University Law School 2002 — 2006
JD, Law - Mediation and Negotiation specialization
Ohio University 1996 — 1999
MSJ, Journalism
Ohio University 1985 — 1987
BSJ, Journalism
Ascena Retail Group, Inc. August 2015 - Present
Nationwide Insurance January 2013 - August 2015
Nationwide Mutual Insurance January 2007 - January 2011
Nationwide Insurance 2004 - January 2011
IBM 1998 - 2004
IBM 1998 - 2004
Skills
Financial Analysis, Informatics, IT Strategy, Process Improvement, Business Analysis, Business Process..., Vendor Management, Business Intelligence, Strategic Planning, Analysis, Program Management, Essbase, Analytics, Forecasting
Education
Kelley School of Business Indiana University
Accounting, Finance, Mathematics
Rose-Hulman Institute of Technology
Mechanical Engineering
Nationwide Mutual Insurance December 2007 - Present
Sterling Commerce 2005 - 2007
CBC Companies / Innovis 1999 - 2005
Micro Center 1997 - 1999
Skills
Unix, Linux, Disaster Recovery, Solaris, Red Hat Linux, Virtualization, System Administration, VMware ESX, AIX, RHEL, Shell Scripting, Technical Support, RedHat, Servers, VMware, Technical Documentation, SAN, Enterprise Architecture, Unix Shell Scripting, HTML5, CSS, JavaScript, AJAX, Git, Github, jQuery, MVVM, Front-end Development, Test Driven Development, Responsive Web Design
Education
Free Code Camp 2015 — 2016
Full Stack Web Development, Computer Software Engineering
The Ohio State University 1992 — 1997
Bachelor's degree, Mechanical Engineering
Nationwide Mutual Insurance March 2014 - Present
Nationwide Insurance February 2013 - Present
Nationwide Life Insurance Company January 2004 - March 2014
Bank One Trust Company NA September 1998 - December 2003
Skills
Strategic Thinking, Mutual Funds, Organizational..., Excellent Time..., Job Coaching, Fast Learner, Relator, Diversity & Inclusion, Children's Literature, Various Writing..., Communication Skills, English Literature, Women's Studies, Girlhood Studies, Training, Insurance, Retirement, Team Leadership
Education
The Ohio State University 2009 — 2013
Master's degree, College of Education and Human Ecology
Otterbein University 2003 — 2007
Bachelor of Arts (B.A.), English Language and Literature, General
University of Cincinnati 1986 — 1989
Elementary Education and Teaching
Automobile Club of Southern California June 2007 - Present
Nationwide Insurance 2003 - 2007
Nationwide Mutual Insurance 1987 - 2007
Allied Insurance October 2001 - November 2003
Skills
Property & Casualty..., Casualty, General Insurance, Liability, Insurance, Claims Management, Claim, Leadership, Underwriting, Employee Benefits, Life Insurance, Process Improvement, Commercial Insurance, Legal Liability, Umbrella Insurance, Brokers, Business Development, Casualty Insurance, Commercial Lines, Customer Retention, Disability Insurance, Fixed Annuities, Health Insurance, Litigation Management, Homeowners, Marketing Strategy, Professional Liability, Reinsurance, Risk Management, Sales, Subrogation, Team Building, Term Life Insurance, Workers Compensation
Education
University of Kent 1982 — 1986
American Studies, Literature
Natiowide Mutual Insurance October 2012 - Present
Nationwide Mutual Insurance June 2010 - July 2012
Nationwide Insurance June 2006 - June 2010
Blue Cross Blue Shield July 2002 - June 2006
BCBSNC May 2002 - June 2006
ALLTEL Communications December 1993 - May 2002
Skills
Requirements Gathering, Business Process, Negotiation, Analysis, Customer Service, Microsoft Office, Strategic Planning, Administration, Business Requirements, Supervisory Skills, Resource Management, Call Center, Problem Solving, Excel, Coaching, Microsoft Excel, Call Centers, Management, Process Improvement, Leadership, Claim, Risk Management, Business Analysis
Education
Pfeiffer University 2003 — 2005
MBA, Business Administration
Pfeiffer University, Misenheimer North Carolina 2003 2003 — 2005
2005 Masters, Business Administration
Fayetteville State University 1986 — 1991
Bachelor's, Science Business Administration
Fayetteville State University 1986 — 1991
BS, Business Administration
Citi November 2013 - Present
Citi September 2011 - Present
Citi September 2011 - November 2013
Christiana Care Health System December 2007 - September 2011
Nationwide Mutual Insurance May 2006 - December 2007
WSFS Bank October 2003 - April 2006
Bentley Systems 2001 - 2003
Siebel Systems, Inc January 1999 - January 2002
Oracle January 1996 - January 1999
Micro Focus January 1993 - January 1996
Skills
Business Analysis, Program Management, CRM, SDLC, Business Process, Requirements Analysis, Process Improvement, MS Project, Integration, Leadership, Oracle, IT Strategy, Business Process..., Resource Management, Project Management, Management
Education
Drexel University 1985 — 1991
Bachelors of Science
University of Delaware
Bergmann Associates August 2008 - Present
Bergmann Associates 2008 - 2013
Bergmann Associates August 2008 - February 2011
Fisher Koppenhafer Architecture Interior Design September 2006 - July 2008
LJB Inc. November 2003 - September 2006
Nationwide Insurance November 2000 - July 2003
Nationwide Mutual Insurance 2000 - 2003
Firestone Jaros Mullin May 1995 - October 2000
Williams Shepherd Architects September 1984 - May 1995
Skills
Urban Design, Architectural Design, Project Planning, Facilities Management, Sustainable Design, Construction Management, MS Project, Submittals, Photoshop, Project Management, AutoCAD Architecture, Project Estimation, AutoCAD, Architecture, Architectures, Microsoft Office, Design Management, Contract Management, Energy Efficiency, LEED AP, Value Engineering, CAD, Sustainability, Architectural Drawings, Interior Design, Revit, Site Planning, Comprehensive Planning, Rendering, Project Coordination, InDesign, LEED, Construction Drawings, BIM, Residential Design, Process Scheduler, Construction, Renovation, SketchUp, Proposal Writing, Residential Homes, Green Building, Urban Planning, Interior Architecture, Retail, Mixed-use, Design Research, Illustrator, Space-planning, Civil Engineering
Education
The Ohio State University 1979 — 1984
Westerville North High School
Nationwide Mutual Insurance July 2006 - Present
GE Asset Management, Inc., Stamford, CT 2001 - 2006
Employers Reinsurance Corporation September 1999 - December 2001
Employers Reinsurance Corporation June 1997 - September 1999
Fidelity Investments December 1993 - May 1997
GE Asset Management March 1987 - December 1993
KPMG September 1984 - March 1987
Skills
Investments, Fixed Income, Financial Analysis, Portfolio Management, ALM, Alternative Investments, Equities, Risk Management, Trading, Asset Managment, Capital Markets, Hedge Funds, Asset Management, Bonds, Mutual Funds, Investment Strategies, Asset Allocation, Bloomberg, Leadership, Financial Modeling, Insurance, Securities, Derivatives, Investment Management
Education
Mercy College 1980 — 1984
BS, Accounting
Motorists Insurance Group February 2008 - Present
Nationwide Mutual Insurance October 2005 - August 2007
Mansfield News Journal February 1999 - October 2005
Skills
Newsletters, Corporate Communications, Web Content Management, Editing, Copy Editing, Internal Communications, Copywriting, Content Management, Insurance, Public Relations, Web Content, Property & Casualty..., Social Media, Marketing Communications, Crisis Communications
Education
The Ohio State University 1992 — 1997
Nationwide Mutual Insurance 2004 - Present
American Management Systems 1999 - 2004
Education
Miami University
MBA
Stillwater Insurance Group 2014 - Present
Kemper Insurance 2011 - 2014
QBE the Americas 2009 - 2011
Bank of America 2005 - 2009
Grange Insurance 2001 - 2005
Nationwide Mutual Insurance 1997 - 2001
GMAC Insurance 1996 - 1997
Great American Insurance 1986 - 1996
Skills
Property & Casualty..., Insurance, Underwriting, Commercial Insurance, Process Improvement, General Insurance, Risk Management, Management, Leadership, Strategic Planning
Education
University of Cincinnati College of Business
BBA, Finance and Insurance
Revolution Group, Inc. February 2015 - Present
Nationwide Mutual Insurance February 2003 - February 2015
Johnson & Johnson 2001 - 2003
Skills
Business Analysis, Benefits Administration, Claims Management, Issue Resolution, Communication Training, Fitness Consulting, Conflict Management, Training, Analysis, Problem Solving, Wellness Coaching, Employee Wellness..., Management, Employee Benefits, Health Insurance, Time Management, Access, Coaching, Lotus Notes, Visio, Software Documentation, Leadership, Healthcare, SQL, Process Improvement, Customer Service, CRM, Employee Wellness, Microsoft Excel, Quality Assurance, Salesforce.com
Education
Eastern Michigan University 1998 — 2001
The Ohio State University
Nationwide Mutual Insurance IT ArchitectNationwide Insurance2000 - Present
Nationwide Insurance 2014 - 2014
Nationwide Insurance 2014 - 2014
Nationwide Insurance 2014 - 2014
Nationwide 2000 - 2009
Skills
IT Solution Architect, IT Management, Enterprise Architecture, Business Requirements, Architecture, IT Operations, SOA, Solution Architecture, Visio, Business Analysis, Unix, PMP, IT Strategy, Process Improvement, Virtualization, SDLC, Disaster Recovery, Requirements Analysis, Servers, Websphere, Cloud Computing, Security, ITIL, Software Documentation, Vendor Management, Insurance, Project Portfolio..., Data Warehousing, Business Continuity, Cisco Technologies, Integration, Requirements Gathering, Data Center, Active Directory, Network Security, IT Service Management, Project Management, Business Process, Program Management
Education
University of Colorado Denver
Fannie Mae May 2011 - Present
Natiownide October 2008 - August 2011
Nationwide mutual Insurance 2007 - 2010
Education
National Institute of Information Technology 1999 — 2001
GNIIT, Software Engineering
Sri Venkateswara University 1997 — 1999
Masters, Economies
Martin University August 2009 - Present
Contract Attorney for Rolls-Royce Corporation September 2008 - February 2009
Barnes & Thornburg LLP March 2006 - September 2008
Indiana Attorney General’s Office August 2003 - March 2006
Nationwide Mutual Insurance 2000 - 2003
Skills
Legal Writing, Criminal Justice, Litigation, Civil Litigation, Legal Research, Contract Negotiation, Document Review, Legal Contract Review, University Teaching, Adult Education, Analysis, Trials
Education
Indiana University School of Law—Bloomington 1989 — 1992
Doctor of Law (J.D.), Law
Valparaiso University 1985 — 1989
Bachelor's degree, English, B
Meers Inc January 2009 - Present
Conner Partners August 2006 - January 2009
Nationwide Mutual Insurance October 2003 - July 2006
Nationwide Services Company October 1999 - October 2003
Holy Cow! Consulting January 1998 - January 2003
Nationwide Mutual Insurance January 1995 - January 1999
Nationwide Mutual Insurance November 1990 - June 1993
Skills
Executive Coaching, Organizational..., Leadership Development, Strategy, Change Management, Performance Improvement, Business Process..., Strategic Planning, Workshop Facilitation, Training, Process Improvement, Organizational..., Project Management, Nonprofits, Career Counseling, Project Planning, Psychotherapy, Coaching, Management Consulting
Education
Kent State University 1971 — 1978
Ph.D., Psychology
Kent State University
M.A, Psychology
Kent State University
B.A, English and Psychology
Scottsdale Insurance Company November 2012 - Present
Nationwide Insurance February 2012 - December 2012
Nationwide Mutual Insurance February 2008 - February 2012
Family Video Movie Club October 2002 - April 2008
Principal Financial Group November 2006 - January 2008
University of Iowa Hospitals and Clinics February 2005 - July 2006
Skills
Process Improvement, Commercial Lines, Insurance, Customer Service, Outlook, Data Analysis, Analysis, Microsoft Excel, Microsoft Word, Claim, Leadership, Public Speaking, Property & Casualty..., Underwriting, Software Documentation, Commercial Insurance
Education
University of Iowa 2004 — 2006
BA, Philosophy
Progressive Insurance March 2015 - Present
Progressive Insurance January 2014 - March 2015
Progressive Insurance July 2012 - December 2013
Progressive Insurance May 2011 - August 2012
Progressive Insurance April 2010 - May 2011
Nationwide Mutual Insurance November 2006 - January 2010
Nationwide Insurance May 2005 - November 2006
Progressive Insurance 2000 - 2005
Skills
Insurance, Property & Casualty..., Process Improvement, Liability, Forecasting, Auditing, Budgets, Claim, Accounting, Management, Risk Management, Underwriting, Training, Casualty, Commercial Insurance, PeopleSoft, Strategic Planning, Commercial Lines, General Insurance, Claims Management, Access, Financial Analysis, Analysis, Business Analysis, Leadership, Project Planning, Finance, Strategic Financial..., Employee Benefits, Time Management
Education
Cleveland State University 2004 — 2005
MBA, Finance
Cleveland State University 1999 — 2004
Bachelor's, Finance
Information Control Corporation July 2009 - Present
Information Control Corporation 2009 - 2010
Nationwide Mutual Insurance November 2006 - July 2009
HouseholdHero.com 2009 - 2009
Skills
C#, .NET, IIS, ASP.NET, WPF, Microsoft SQL Server, SQL, Programming, Agile Methodologies, SDLC, HTML, Software Development
Education
Devry University 2006 — 2009
Computer Information Systems, Computer Forensics
The Ohio State University 2002 — 2006
Fine Arts: Art Technology
Wellmark Blue Cross and Blue Shield April 2014 - Present
BMW / Mercedes Benz of Des Moines March 2013 - October 2013
Willow Creek Golf Course August 2012 - November 2012
Retired IT Veteran April 2009 - July 2012
Nationwide Mutual Insurance April 2008 - April 2009
Nationwide Insurance May 1996 - March 2008
Nationwide Mutual Insurance March 1993 - May 1996
Nationwide Mutual Insurance March 1983 - March 1993
Skills
Project Management, Process Management, Process Improvement, Employee Engagement, Development Of Employees, Employee Relations, Talent Management, Talent Acquisition, Recruiting, IT Recruitment, Customer Service, Customer Satisfaction, Customer Experience, Customer Engagement, Analytical Skills, Problem Solving, IT Operations Management, IT Operations, Cross-functional Team..., Time Management, IT Service Management, Service Management, Sales, Sales Process, Up-selling, Consultative Sales..., Responsiveness, Closing Deals, SDLC, Vendor Management, Business Analysis, Disaster Recovery, Mainframe, Performance Management, Analysis, Resource Management
Education
Des Moines Area Community College 1983 — 1984
Coursework, Computers and General Studies
Waukee High School 1979 — 1982
Chase November 2009 - Present
Nationwide Mutual Insurance April 2007 - August 2008
Merrill Lynch & Co., Inc. March 1997 - February 2007
Skills
Forecasting, Analysis, Essbase, Finance, Financial Analysis, Financial Modeling, Corporate Finance
Education
Pace University - Lubin School of Business 1990 — 1994
BBA, Accounting
United Regional March 2008 - Present
United Regional Health Care System March 1996 - March 2008
Nationwide Mutual Insurance August 1986 - February 1996
Skills
Healthcare, Leave Administration, Open Enrollment, Team Building, Leave of Absence, HIPAA, COBRA, FMLA, Employee Orientations, FLSA, Flexible Spending..., Benefits Management, Compensation, Kronos, Benefits Administration, Strategic Planning, Kronos Timekeeping, New Hire Orientations, Exit Interviews, Employee Recognition, I-9 Compliance, Employee Handbooks, Hospitals, Employee Wellness..., Employee Benefits, Health Insurance, Onboarding, Customer Service, HRIS
Education
Carteret Community College
Business
Nationwide Mutual Insurance August 2006 - Present
Nationwide Insurance 2006 - Present
Education
The Ohio State University Fisher College of Business 2001 — 2003
MBA
The Ohio State University Moritz College of Law 1989 — 1991
JD
... January 2004 - Present
Nationwide Mutual Insurance 1991 - 2003
Howard Savings Bank 1984 - 1991
Skills
Litigation, Commercial Litigation, Civil Litigation, Legal Research, Personal Injury, Accident, Courts, Appeals, Public Liability, Product Liability, Automobile Accidents
Education
Rutgers University School of Law - Newark 1993 — 1997
J.D., Law
OfficeTeam January 2015 - July 2015
Solomon Page Group October 2014 - December 2014
Aerotek - Arrow Electronics October 2013 - February 2014
Kelly Services - WellPointe May 2013 - August 2013
Nationwide Insurance July 2009 - February 2012
Unemployed June 2009 - June 2009
Nationwide Mutual Insurance 2006 - 2009
Skills
Marketing, Time Management, Customer Service, Human Resources, Microsoft Office, Training, Team Building, Leadership, Insurance, Windows, Microsoft Word, Research
Education
Franklin University 2005 — 2011
Bachlors, Applied Psychology
Dublin Coffman High School 1997 — 2001
CSE Insurance Group October 2005 - Present
CSE Insurance Group September 1995 - October 2005
Nationwide Mutual Insurance December 1981 - October 1991
Skills
Associate in Risk..., Chartered Property..., Associate in Insurance..., Continuing Professional..., President of Mt. Diablo..., Product Development, Property & Casualty..., Risk Management, CPCU, Commercial Insurance
Education
University of California, Berkeley
Bachelor of Arts (B.A.), Economics
Nationwide Mutual Insurance September 2005 - Present
Jackson National 2003 - 2005
ABC Virtual Communications March 2001 - June 2003
ABC Virtual Communications 2001 - 2003
Education
University of Iowa - Henry B. Tippie College of Business 2006 — 2009
MBA
Sri Venkateswara University 1990 — 1995
B. Tech, Electronics & Communication Engineering
CSE Insurance Group September 1995 - Present
Nationwide Mutual Insurance 1981 - 1991
Skills
Underwriting, Marketing Strategy, Insurance, Risk Management
Education
CPCU Society/IEA
CPCU, Property Casualty Insurance
University of California, Berkeley 1967 — 1971
BA, Economics
Wells Fargo Home Mortgage January 2013 - Present
Allstate December 2011 - January 2013
Nationwide Mutual Insurance July 2006 - February 2010
Education
University of North Carolina at Greensboro 2003 — 2007
Bachelor of Science, Recreation and Leisure Service Management
Nationwide Mutual Insurance July 1990 - September 2009
Citibank Student Loans 1986 - 1990
Skills
Claim
Education
Roberts Wesleyan College 2006 — 2008
Masters of Science, Strategic Leadership
State University of New York College at Fredonia 1980 — 1984
Bachelors, Economics, Business
Career Navigator Seminars
Nationwide Mutual Insurance December 2013 - Present
AmeriFirst Mortgage October 2012 - August 2013
Mortgage Investors Corporation March 2009 - January 2012
George S. May International January 2008 - February 2009
Weaver Produce Co., Inc October 1997 - June 2005
Skills
Banking, Coaching, Team Building, Marketing Strategy, Refinance, Sales, Sales Management, Cold Calling, Financial Analysis, Credit, Loans, Account Management, New Business Development, Business Planning, Customer Service, Investment Properties, FHA, Mortgage Lending, Small Business, VA loans, Loan Origination, Residential Mortgages, Mortgage Banking, Business Strategy, Reverse Mortgages, FHA financing, Insurance, Consumer Lending, Loan Officers, Financial Services, Fixed Annuities, Term Life Insurance, Customer Satisfaction, Business Development, Underwriting, Marketing, Executive Management, Training, NMLS Licensed, NMLS, VA Loans
Education
Stark State College of Technology 2013 — 2016
Waynedale High School 1986 — 1989
Goldman Sachs May 2014 - Present
Nationwide Mutual Insurance November 2012 - May 2014
Nationwide Mutual Insurance December 2011 - November 2012
Nationwide Mutual Insurance May 2010 - December 2011
California State University, East Bay January 2008 - March 2010
Skills
Spring, Software Development, Web Services, JUnit, Struts, SQL, J2EE Application..., Ant, Java Enterprise Edition, Web Applications, Agile Methodologies, ja, Performance Tuning, Oracle SQL, User Interface, WebSphere Application..., FileNet, Java API, Spring Webflow, Groovy, Grails, Selenium Testing, Gradle, Java, SDLC, XML, Requirements Gathering, DB2, Unix, JavaScript, PL/SQL, Integration, Enterprise Architecture, Databases, Oracle, Hibernate, JSP, REST, Jenkins, Splunk, Apache, Workflow Applications, Bootstrap, Spring Framework
Education
California State University-East Bay 2007 — 2009
Master's, Computer Science
Osmania University 2003 — 2007
Bachelor's degree, Computer Science
Nationwide Mutual Insurance March 2001 - July 2008
The Hartford / Specialty Programs January 1998 - February 2001
Century Surety Company May 1988 - October 1997
Skills
Commercial Lines, Inland Marine, Excess & Surplus Lines, Habitational, Umbrellas, Renewal Retention, Motor Fleet, Commercial Packages, Liability Analysis, Valuable Articles, Coverages, Errors & Omissions, Crime Insurance, Automobile Liability, Physical Damage, CGL, Specialty Lines, Commercial Lines..., P&C Insurance, General Insurance, Legal Liability, Workers Compensation
Education
The Ohio State University 1980 — 1985
Bachelor of Business Administration (B.B.A.), Insurance and Risk Management
Cleverley & Associates February 2015 - Present
Cardinal Health October 2013 - February 2015
DHL Global Business Services August 2007 - October 2013
Nationwide Mutual Insurance October 2000 - August 2007
Skills
ADP Payroll, Payroll, Benefits Administration, HRIS, Outlook, Microsoft Excel, Employee Benefits, Employee Relations, Deferred Compensation, Kronos, Human Resources, Onboarding, PeopleSoft, FMLA, HR Policies, Process Improvement
Education
Northwest College 1973 — 1974
Accounting
Money Management International January 2012 - Present
FedEx Tech Connect October 2011 - January 2012
Nationwide Mutual Insurance May 2010 - September 2011
YMCA of Greater Des Moines December 2009 - February 2011
Nationwide Mutual Insurance Co March 2008 - May 2010
Nationwide Mutual Insurance Co March 2007 - March 2008
Lutheran Social Services of Southwest August 2005 - August 2006
Skills
Call Centers, Workforce Management, Analysis, Customer Service, Process Scheduler, Onboarding, Insurance, Policy, Help Desk Support, Customer Experience
Education
Drake University 2001 — 2005
B.A, Psychology
Strayer University March 2011 - Present
Genworth Financial March 2010 - March 2011
Nationwide Mutual Insurance January 2009 - January 2010
Select Management Resources February 2007 - August 2008
Select Management Resources LLC Loan Max February 2005 - February 2007
Skills
Leadership, Human Resources, Invoicing
Education
Liberty University 2006 — 2007
Master of Business Administration (M.B.A.), Business Administration
Virginia Union University 2000 — 2004
Bachelor of Arts (B.A.), Mass Communications
Nationwide Mutual Insurance July 2015 - Present
Nationwide Insurance June 2005 - July 2015
Ryder Supply Chain Solutions October 1999 - August 2003
Skills
Insurance
Education
Elon University 1986 — 1990
Bachelor of Arts (B.A.), Mass Communication/Media Studies