AFFILIATED COMPUTER SERVICES, INC
Industry: Information technology company
DescriptionAffiliated Computer Services Inc. was a company that provided information technology services as well as business process outsourcing solutions to businesses, government agencies, and non-profit organizations. ACS was based in Dallas, Texas. ACS was ranked at number 341 on the 2010 Fortune 500 list. Headquarters: Dallas, TX Number of employees: 74,000 – (June 2009) Parent organization: Xerox Founder: Darwin Deason Founded: 1988 Subsidiaries: Affiliated Computer Services International B.V.,
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AFFILIATED COMPUTER SERVICES, INC Employees
Maricopa County Clerk of the Superior Court January 2010 - Present
Affiliated Computer Services, Inc June 2005 - March 2010
Sprint October 1997 - June 2005
Phelps Technologies September 1993 - September 1997
Skills
Process Improvement, Organizational..., Finance, Program Management, Accounts Payable, PeopleSoft, Management, Accounting, Business Process..., Telecommunications, Contract Management, Business Analysis, Leadership, Analysis, Vendor Management, Budgets, Operations Management, Change Management, Cross-functional Team..., Outsourcing, Business Process, Government, Performance Management
Education
Webster University 1999 — 2001
MBA, Business Administration
Ottawa University 1995 — 1997
BA, Accounting
Portland General Electric February 2013 - Present
Mentor Graphics November 2004 - January 2013
Affiliated Computer Services, Inc January 2004 - October 2004
Skills
EDA, PCB design, Simulations, Signal Integrity, SPICE, Circuit Design, Debugging, Electrical Engineering, Expedition PCB, Board Layout, Semiconductors, Power Integrity, Hyperlynx, IBIS, Modeling, Customer Engagement, Product Support, NERC, Network Security, CIP, Ovation, ABB 800xA, iFix, Vulnerability Assessment, Threat & Vulnerability..., Control Systems Design, Networking Protocol, Firewalls, Switches, Routers, Project Management, Ethical Hacker, CIP systems
Education
Portland State University 1998 — 2004
Bachelor of Science, Computer Engineering
Pope John Secondary School 1994 — 1996
Advanced Level Certificate, Science -Physics, Chemistry, Biology
Notre Dame Secondary School 1989 — 1994
Ordinary Level Certificate, Science -Physics, Chemistry, Biology
Oracle June 2013 - Present
Oracle March 2012 - June 2013
RightNow October 2005 - March 2012
Wistek Providers October 2004 - October 2005
Affiliated Computer Services Inc January 2003 - October 2004
KPMG Consulting / BearingPoint October 1998 - January 2003
Skills
Requirements Analysis, Databases, Software Documentation, SDLC, Oracle, SaaS Pricing Strategy, Customer Advocacy..., SaaS Operarations, SaaS Data and Metrics, Enterprise Software, Product Management, Solution Selling, Business Analysis, Business Intelligence
Education
Carroll College 1997 — 2002
Bachelor of Arts (B.A.), Software Engineering
Tom Thumb July 2010 - Present
JPMorgan Chase June 2009 - May 2010
Wells Fargo October 2006 - May 2009
Affiliated Computer Services, Inc January 2006 - October 2006
Tom Thumb March 2005 - February 2006
Skills
Communication, Work Ethic, MS Office Suite, Time Management, Training, Customer Satisfaction, Management, Customer Service, Access, Sales, Team Management, Microsoft Excel, Coaching, Banking, Leadership
Education
The University of Texas at Arlington - College of Business Administration 2011 — 2014
Business, Management
Tarrant County College 2008 — 2011
Associates, Business
QTS Realty Trust June 2012 - Present
Savvis January 2010 - June 2012
Deloitte Consulting January 2008 - January 2010
ACS Xerox January 2005 - January 2008
Affiliated Computer Services, Inc June 2001 - July 2005
Systems and Computer Technology Corporation (SCT) July 1998 - June 2001
Hewlett Packard June 1997 - August 1997
Skills
Cloud Computing, Hybrid Cloud, Private Cloud, Cloud Security, Business Development, Enterprise Architecture, IT Strategy, Integration, IaaS, SaaS, Sales Management, Sales Engineering, Go-to-market Strategy, Disaster Recovery, Data Center, Virtualization, Business Strategy, Outsourcing, Security, Management, Product Management, Managed Services, Enterprise Software, Strategy, Telecommunications, PaaS, Program Management, Infrastructure, Software Development, Professional Services, Business Intelligence, Leadership, Business Alliances, Solution Selling, Pre-sales, Storage, Vendor Management, IT Outsourcing, Strategic Partnerships, Salesforce.com, Channel Partners, IT Service Management
Education
The University of Memphis 2002 — 2005
MBA
Bucknell University 1994 — 1998
Bachelor's Degree
CHS
Sunera LLC April 2013 - Present
Sunera LLC March 2011 - March 2013
URS Corporation April 2010 - January 2011
Ernst & Young, LLP/Assurance Services October 2009 - April 2010
Ernst & Young, LLP/Advisory Services June 2004 - September 2009
Affiliated Computer Services, Inc January 2004 - June 2004
Electronic Data Systems (EDS) February 2003 - December 2003
Skills
Internal Audit, Managerial Finance, Financial Analysis, Financial Audits, SOX 404, Project Accounting, @Risk, Internal Controls, Auditing, Revenue Recognition, Forecasting, Sarbanes-Oxley Act, GAAP, Financial Accounting, Accounting, Due Diligence, FAR, CAS, GovCon, AASHTO, CMA, CIA, CFE, CPSR, CISA, Risk Assessment, Budgets, IT Audit, Financial Statements, Analysis, Business Process, Governance, Certified Fraud Examiner, Financial Risk
Education
The University of Texas at Austin - The Red McCombs School of Business 2000 — 2004
BBA, Finance
eImprovement.com, LLC March 2013 - May 2015
Xerox Business Services August 2010 - July 2011
Affiliated Computer Services, Inc July 2008 - February 2010
Affiliated Computer Services, Inc June 2007 - July 2008
Affiliated Computer Services, Inc March 2006 - June 2007
Affiliated Computer Services, Inc November 2005 - March 2006
Nexpro Personell/Wells Fargo Home Mortgage November 2003 - June 2005
Nexpro Personell/Wells Fargo Home Mortgage January 2003 - November 2003
KTTB FM 2000 - 2002
Radio One July 2001 - December 2001
Skills
Microsoft Excel, Leadership, Call Centers, Microsoft Office, Coaching, Customer Service, Training, Customer Satisfaction, Sales, Outlook, PowerPoint, Process Improvement, Process Scheduler, Account Management, Project Management, Team Leadership, Management
Education
Brown College
Radio Broadcasting / Journalism
Minneapolis Community and Technical College
Dignity Health December 2014 - Present
CGI May 2013 - October 2014
ACS Healthcare Provider Solutions August 2012 - May 2013
ACS, a Xerox Company April 2011 - August 2012
Affiliated Computer Services - A Xerox Company June 2010 - April 2011
Affiliated Computer Services Inc January 2007 - June 2010
Christina B McCaskill, MBA 2006 - 2010
State of Georgia Department of Human Resources August 2005 - November 2007
GE Power Systems January 2005 - July 2005
FedEx Trade Networks September 2004 - December 2004
Skills
Budgets, Accounting, Invoicing, Cost Accounting, Account Reconciliation, Accounts Payable, Financial Reporting, Management, Analysis, Internal Audit, Variance Analysis, Finance, Accounts Receivable, Financial Analysis, Microsoft Excel, Forecasting, Six Sigma, Financial Modeling, Internal Controls, PeopleSoft, Financial Accounting, General Ledger, Business Analysis, Managerial Finance
Education
Keller Graduate School of Management 2004 — 2005
MASTERS, ACCOUNTING AND FINANCIAL MANAGEMENT; 2005
DeVry University 2003 — 2005
BACHELOR OF SCIENCE, ACCOUNTING 2002
The University of Georgia
State Financial Management Certificate, Primary Governmental Accounting
Monroe Comprehensive High School 1990 — 1994
High School diploma
Becker Professional Education
Ultimate Software June 2013 - Present
LifeWay Christian Resources April 2010 - June 2013
APPLIED MANAGEMENT SOLUTIONS, INC. October 2008 - April 2010
AFFILIATED COMPUTER SERVICES, INC April 2009 - December 2009
MIRANT CORPORATION October 2008 - February 2009
ADP National Accounts Implementation Shared Services July 2007 - October 2008
AUTOMATIC DATA PROCESSING, INC January 1993 - October 2008
ADP National Accounts Comprehensive Outsourcing Solutions November 2006 - August 2007
ADP National Accounts Division October 2005 - November 2006
ADP Southeast National Service Center January 1997 - January 2005
Skills
PMP, Vendor Management, SDLC, Project Planning, Management, Cross-functional Team..., Program Management, Project Management, Process Improvement, Integration, Business Analysis, Budgets, Change Management, PMO, Agile Methodologies, Business Process..., Leadership, CRM, Outsourcing, ERP, Strategic Planning, Human Resources, Project Portfolio..., Analysis, Software Project..., Business Intelligence, Consulting, Requirements Analysis, Requirements Gathering, Agile Project Management, MS Project, Resource Management, IT Strategy
Education
Auburn University, College of Business 2008 — 2010
Masters of Business Administration (MBA), Information Technology
Auburn University, College of Business 1987 — 1991
Bachelor of Science, Business Administration
Dothan High School 1983 — 1987
The George Washington University
Associate's Certification, Project Management
The George Washington University
Masters Certificate, Project Management
TriMet January 2015 - Present
TriMet November 2012 - December 2014
FirstGroup America May 2007 - November 2012
Ron Tonkin Honda Dealership January 2007 - May 2007
Affiliated Computer Services, Inc March 2006 - January 2007
Skills
Quality Assurance, Transportation, Quality Control, Process Improvement, Call Center, Customer Service, Data Entry, Data Analysis, Background Checks, Access, Customer Satisfaction, Supervisory Skills, Teamwork, Microsoft Excel, Call Centers
Education
The Art Institute of Portland 2002 — 2002
Graphic Design
The Art Institute of Charlotte 2001 — 2001
Graphic Design
Kitebridge, Inc. April 2015 - Present
Xerox April 2012 - April 2015
Department of Food and Agriculture January 2004 - September 2012
Affiliated Computer Services Inc. December 2010 - April 2012
Hewlett-Packard July 2005 - December 2010
Skills
WordPress, HTML, Technical Training, Technical Support, JavaScript, Database Administration, Graphic Design, Troubleshooting, Access, Enterprise Content..., Webinar Management, Editorial Process, Public Relations, Dreamweaver, CMS, IIS, Databases, CSS, Microsoft SQL Server, jQuery, Ubuntu, VPS, Linode, Linux, MySQL, MariaDB, PHP
Education
California State University-Sacramento 2000 — 2004
Bachelor of Arts, Communication Studies, Digital Media Concentration
American River College 1997 — 2000
Associate of Science, Computer Science
Semi retired January 1965 - Present
Southwest Corporate FCU 2010 - January 2012
ACS December 2005 - July 2009
AFFILIATED COMPUTER SERVICES, INC May 2005 - January 2009
STMicroelectronics April 2002 - June 2005
Caremark June 2004 - December 2004
LENNOX INDUSTRIES December 2003 - June 2004
Skills
Software Documentation, Data Center, Operating Systems, Technical Support, Troubleshooting, Integration, Computer Hardware, Unix, Leadership, Management, Information Technology, Hardware, Help Desk Support, Quality Assurance, Disaster Recovery, Customer Service, Analysis, Windows 7, Active Directory, Servers, Networking, Team Building, Microsoft Office, Vendor Management, IBM iSeries
Education
Colorado Technical University 2003 — 2013
working on it, Business Administration
Bowling Green State University 1975 — 1979
B.A, Sociology & Computer Science
Albertsons April 2013 - Present
Bllitzkrieg Wrestling Club January 2013 - Present
National American University--EAFB March 2009 - August 2012
Pinnacle Group of Rapid City 2009 - 2011
GE Capital March 2004 - October 2005
Affiliated Computer Services, Inc February 2003 - August 2005
Skills
Microsoft Office, Mac OS X, 10 Key, Time Management, Microsoft Excel, Operations Management, PowerPoint, Entrepreneurship, Outlook, OS X, Customer Service, Software Documentation, Accounting, Finance, Leadership
Education
National American University 2009 — 2012
BS, Business Administration
Northwest College 1999 — 2000
none, transfer
Warren Henry Automotive Group August 2013 - Present
Florida Baptist Children's Homes July 2011 - May 2013
Florida Department of Corrections March 2008 - September 2011
Florida Highway Safety and Motor Vehicles September 2007 - March 2008
Affiliated Computer Services, Inc July 2003 - July 2007
Skills
Accounting, Accounts Payable, Accounts Receivable, Bank Reconciliation, General Ledger, Journal Entries, Dependable Team Player, Medical Billing, Highly detail oriented, Budget Process, Qualitative Research, Bookkeeping, Non-profit accounting, Microsoft Excel, Data Entry, English, Energetic Self-Starter, Haitian Creole, Communication, Learn New Software..., Experienced Accountant
Education
Flagler College 2009 — 2011
BA, Accounting
Tallahassee Community College 2006 — 2008
AA, General Studies
Federal Reserve System May 2011 - Present
REI Systems September 2010 - May 2011
Georgia Department of Revenue February 2009 - October 2010
Kansas State University August 2006 - October 2008
The Ounce of Prevention Fund of Florida October 2004 - July 2006
Affiliated Computer Services Inc June 2004 - September 2004
Skills
Requirements Gathering, SQL, SharePoint, Visio, Unix, ISTQB Certified, Mainframe, Microsoft Word, Microsoft Excel, PowerPoint, Web Testing, QMF for Windows, SnagIt, Remedy Ticketing System, Help Desk Support, RoboHelp, Balsamiq, Software Testing Life..., Requirements Analysis, Software Documentation, Business Analysis, Testing, XML, Databases, User Acceptance Testing, Analysis, Software Quality..., UltraEdit, Mercury QuickTest Pro, LoadRunner, Load Testing, FISMA, Test Planning, Access, Microsoft SQL Server, Quality Assurance, Business Process, Process Improvement, Wireframes, Software Development, SDLC, Integration, Program Management
Education
Florida Agricultural and Mechanical University 2000 — 2004
Bachelor of Science (BS), Computer and Information Sciences, General, Cum Laude
Sagent Partners March 2015 - Present
SAIC February 2014 - March 2015
Serco NA September 2005 - February 2014
Lockheed Martin Information Technology June 2005 - September 2005
Standard Mortgage Corporation May 1997 - December 2003
Shell Exploration and Production Company May 2001 - December 2002
PixSell Inc May 1999 - August 2000
Affiliated Computer Services, Inc February 1997 - May 1999
Skills
VMware, Apache, Remote Troubleshooting, Cisco Technologies, Windows Server, Linux System..., vSphere, VMware Infrastructure, System Administration, F5 BigIP, VMware ESX, MySQL Cluster, Disaster Recovery, Active Directory, Red Hat Linux, MySQL, Perl, RHEL, RedHat, Operating Systems, High Availability, Web Applications, JBoss Application Server, Firewalls, Linux, DNS, Virtualization, Unix, Puppet, Cluster, Security, Data Center, Solaris, LDAP, Network Security, PostgreSQL, Oracle, NetApp, Servers, VMware vSphere
Education
The University of Southern Mississippi 1988 — 1990
Bachelor's degree, Mathematics
University of Southern Mississippi 1988 — 1990
Bachelor of Science, Mathematics
GM Financial April 2015 - Present
Veritix(TM) December 2012 - August 2014
Brinks Inc. May 2011 - August 2012
Sogeti October 2010 - May 2011
GameStop April 2010 - October 2010
e-Rewards November 2008 - September 2009
XO Communications, Inc July 2005 - November 2008
XO Communications, Inc February 2003 - July 2005
XO Communications, Inc May 1999 - February 2003
Affiliated Computer Services, Inc July 1998 - May 1999
Skills
IT Operations, IT Management, Infrastructure, Information Security, Sarbanes-Oxley Act, Vendor Management, Data Center, IT Strategy, Disaster Recovery, ITIL, IT Service Management, VoIP, Enterprise Architecture, SDLC, Cloud Computing, Telecommunications, Integration, Business Continuity, Infrastructure..., Project Management, Program Management, Process Improvement, Security, Virtualization, Outsourcing, Network Security, Change Management, Business Intelligence, IT Transformation, Information Technology, PMO, Team Leadership, Business Process..., Network Architecture, IT Outsourcing, IT Audit, Network Design, Servers, Information Security..., Business Process, Technical Architecture, Enterprise Software, Management, Software Development, Strategy, Networking, System Deployment, Troubleshooting, Databases, Leadership
Education
University of Phoenix 2003 — 2007
Bachelor of Science, Business Management
Texas Tech University 1988 — 1989
Management Information Systems
Woodbridge Senior High School 1984 — 1988
HP Enterprise Services November 2012 - July 2015
Independant February 2012 - November 2012
HP Enterprise Services contract position September 2011 - January 2012
Fabricon, Inc January 2010 - September 2011
Affiliated Computer Services, Inc June 2007 - January 2009
CompUSA, Inc October 2005 - February 2007
CompUSA, Inc. November 1997 - October 2005
IBM Global Services February 1999 - November 2000
MCI System House August 1997 - November 1997
JCP Media Corp./JCPenney December 1988 - July 1997
Skills
AIX, HP, Software Documentation, System Administration, Disaster Recovery, SAN, Servers, Virtualization
Education
Fountain Gate College
Bachelor of Theology, Theology/Theological Studies
Texas Lutheran University
no degree, English
ROBERT HALF INTERNATIONAL, INC. June 2012 - October 2012
Affiliated Computer Services, Inc July 1987 - September 2011
Skills
Business Analysis, ASP.NET, Software Development, Crystal Reports, Databases, Microsoft SQL Server, XML, VB.NET, SDLC, Visio, HTML, MS Project, MySQL, Disaster Recovery, Requirements Gathering, Unix, COBOL, Software Documentation, Requirements Analysis, Quality Assurance, SharePoint, Database Design, Access, Software Project..., Integration, Business Intelligence, ITIL, Systems Analysis, Analysis, Enterprise Architecture, Oracle, Agile Methodologies, IT Management, DB2, SQL, PMP
Education
California State Polytechnic University-Pomona 1972 — 1976
BS, Business Administration
California State Polytechnic University-Pomona 1972 — 1976
Bachelor's degree, Business Administratiom
CHRISTUS Health August 2012 - Present
Albertson’s Market July 2011 - July 2012
Christus St. Vincent Auxiliary August 2011 - April 2012
Starbucks August 2007 - April 2011
Affiliated Computer Services, Inc October 2007 - April 2009
Skills
ACLS, BLS, Typing, Vital Signs, Customer Service, Medical Terminology, Healthcare, Treatment, Phlebotomy, Cpr Certified, Nursing, Patient Safety
Education
Santa Fe Community College
Associate of Applied Science, Nursing
The Shoe Cafe November 2011 - Present
K by Shay February 2011 - Present
Affilliated Computer Services (ACS) September 2009 - September 2010
Affiliated Computer Services Inc September 2009 - September 2010
Asurion August 2006 - September 2008
Asurion Insurance Systems August 2006 - September 2008
Alliance Data Systems March 2003 - September 2005
Skills
Business Management, Organizing
Education
Full Sail University 2011 — 2012
Masters of Science, Entertainment Business
Tennessee State University 2007 — 2011
Bachelor of Science, Aeronautical and Industrial Technology
Advocate Health Care September 2011 - Present
Department of Veterans Affairs March 2011 - June 2011
Affiliated Computer Services, Inc December 2010 - December 2010
Kern Medical Center September 2008 - June 2009
California State University Bakersfield September 2006 - December 2008
Research Triangle Institute International January 2005 - December 2005
Skills
Spanish, Chemistry, Qualitative Research, Biology, Data Entry, Hematology, Data Analysis, Microbiology, Laboratory, Quality Control, Assay Development, Clinical Research, Grant Writing, Research, Healthcare, Teaching, Molecular Biology, Cancer, Healthcare Information..., Hospitals
Education
California State University-Bakersfield 2004 — 2010
Bachelor of Science, Biology, Chemistry, French
Liberty Career College 2008 — 2008
Phlebotomy Certification, Phlebotomy
Perficient August 2015 - Present
Princeton Information January 2015 - June 2015
Fusion Alliance September 2011 - October 2014
State of Indiana October 2007 - September 2011
TEKsystems June 2007 - October 2007
Freedom Mortgage Corporation (formerly Irwin Mortgage Corporation) October 2003 - February 2007
Affiliated Computer Services Inc. January 1999 - July 2003
Electronic Data Systems (EDS) August 1994 - January 1999
Skills
SDLC, Vendor Management, Business Analysis, Project Management, Resource Management, PMP, Agile Methodologies, Team Leadership, Integration, Business Process, Software Project..., Project Portfolio..., PMO, Leadership, Process Improvement, Requirements Gathering, Project Management..., MS Project, JIRA, Requirements Analysis, IT Strategy, Agile Project Management, Information Technology, SLA, Applications..., Systems Integration, Management, Mentoring, Information Systems..., Proposal Writing, Personnel Leadership, Personnel Management, Mobile Application..., Certified Scrum Master, Service Level Management, Agile & Waterfall..., Strategic Consulting, Business Process..., Business Systems..., E-business Consulting, Staff Leadership, Cross-functional Team..., Service Delivery..., Program Management, Consulting, Data Warehousing, Data Migration, Microsoft Project, Project Web Access
Education
Purdue University
B.S., Management Information Systems / CIT
Sutherland Global Services July 2013 - Present
Sutherland Global Services January 2010 - June 2013
Affiliated Computer Services, Inc March 2003 - December 2009
IBM December 1997 - March 2003
PricewaterhouseCoopers 1998 - 2003
Skills
BPO, Offshoring, Outsourcing Management, Outsourcing, Business Process..., Retail Accounting, Insurance, Financial Reporting
Education
Stephen F. Austin State University 1983 — 1987
BS Agriculture/Accounting, Agribusiness and Accounting
dynamic global advisors January 2009 - March 2012
Affiliated Computer Services, Inc October 2007 - August 2009
Education
Southwestern Adventist University
BuckEntp PC Computing-N-More March 2009 - Present
Essilor Of America, Inc. February 2007 - January 2009
Affiliated Computer Services, Inc May 1997 - October 2006
Affiliated Computer Services, Inc 1997 - 2006
Bank of America January 1992 - January 1996
Bank of America 1978 - 1996
Bank of America January 1989 - January 1992
BANK OF AMERICA/DAVENPORT DATA PROCESSORS January 1978 - January 1989
Skills
Data Center, Servers, Disaster Recovery, SLA, Troubleshooting, Problem Solving, System Administration, Windows, ITIL, SDLC, Telecommunications, Vendor Management, IT Operations, Visio, Program Management, Computer Hardware, Vendor Relations, Active Directory, Linux, Cisco, Security, SharePoint, Solaris, Unix, VMware, Business Analysis, IT Service Management, Operating Systems, Virtualization, Process Improvement, XP, Business Intelligence, IT Strategy, Network Security, Requirements Analysis, VPN, VMware ESX, Windows Server, SAN, Windows Server 2008, Storage, Oracle, IT Management
Education
Texas Southern University 1977 — 1980
Administration of Justice-Criminology
Clark College
Course; Business Administration/Finance
Sumner High Stl Mo
Alderac Entertainment Group July 2013 - Present
Michelle's Angels Foundation, Inc October 2010 - Present
Empire Blue Cross and Blue Shield September 2007 - October 2012
Alive Entertainment, LLC June 2003 - 2010
Affiliated Computer Services, Inc December 2005 - April 2007
Lowes Home Improvement January 2003 - June 2003
Skills
Customer Service, Problem Solving, Promotions, Marketing Communications, Social Media, Social Networking, Entrepreneurship, Communications Audits, Leadership Development, Strategic Communications, Management Consulting, Creative Vision, Team Leadership, Customer Satisfaction, Supervisory Skills, Event Management, Consultation, Coaching, Entrepreneur, Leadership, Communication, Corporate Communications, Communication Skills, Business Networking, Social Promotion, Advertising, Social Media Marketing, B2B, Public Speaking, Marketing Strategy, Facebook, Online Advertising, Management, Training, Event Planning, Sales, Start-ups, Marketing, Email Marketing, Call Centers, Time Management, Small Business, Budgets, Contract Negotiation, Customer Retention, Human Resources
Education
Gonzaga University 2012 — 2014
Masters, Communication and Leadership Studies
University of Rhode Island 1998 — 2002
Bachelor of Arts, Major: Psychology / Minor: Leadership
Kaira Inc. October 2013 - Present
Xerox Global Services January 2009 - January 2014
Affiliated Computer Services, Inc August 2009 - June 2010
BusinessGenetics December 2008 - August 2009
Wachovia Bank2006-2008 November 2006 - December 2008
Hewitt Associates October 2004 - November 2006
Exult, Inc April 2004 - October 2004
Circuit City Inc February 2003 - April 2004
Law Offices of J. Thomas January 2001 - January 2003
Skills
Business Process, Business Analysis, Project Management, Outsourcing, Process Improvement, Requirements Analysis, Project Planning, Process Development, Business Process Mapping, Vendor Management, Social Media Consulting, Small Business, IT Strategy, Change Management, Business Intelligence, Business Process Design, MS Project, Project Implementation, Process Mapping, Software Documentation, Team Building, PMO, Business Communications, Process Optimization, Vendor Relations, Client Relationship..., Customer Focus, Organizational..., Requirements Gathering, Process Engineering, Management, Analysis, Leadership, Business Process..., Integration, Business Requirements, CRM, SDLC, Visio, Service Delivery, Software Project..., Business Process..., Systems Analysis, Governance, Strategy, Resource Management, Business Transformation, Consulting, Microsoft Project
Education
Catawba College
Bachelor of Arts
Virginia Commonwealth University
Masters of Science 2002
AT&T March 2014 - Present
Rex Hospital of Wakefield September 2013 - December 2013
Variety Wholesales, Inc. December 2012 - February 2013
Express Employment Professionals Temporary Agency November 2011 - August 2012
Humpty Dumpty Day Care January 2011 - September 2011
Affiliated Computer Services, Inc October 2006 - February 2010
Allied Barton Security Services August 2000 - February 2006
Skills
Customer Service, Customer Satisfaction, Teamwork, Leadership, Problem Solving, Office Administration, Access, Training, Microsoft Office, Call Centers, Data Entry, Telephone Skills, Time Management, Microsoft Excel, Adept at clarifying..., Phone Etiquette, Filing, Office Equipment, Proficient in MS..., Cash handling experience, 10 Key, Fax, Multi-line Phone, Clerical Skills, Receptionist Duties, File Management, Copying, Clerical Work, Troubleshooting
Education
Strayer University 2014 — 2017
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.5
Vance-Granville Community College 2010 — 2014
Associate of Arts and Sciences (AAS), Medical Office Administration, 3.4 GPA
Vance-Granville Community College 2012 — 2013
Diploma, Office Administration, GPA 3.5
Travelport December 2013 - Present
Travelport November 2010 - December 2013
Aflac October 2008 - November 2010
InfoSpherix April 2008 - October 2008
Ind-Sigma Infotech Private Limited (subsidiary of Fifth Gear) April 2007 - April 2008
Affiliated Computer Services INC July 2003 - April 2007
iCode Inc. January 2001 - July 2003
Cross Domain Solutions 2000 - 2001
BL Infotech May 1998 - September 2000
Skills
WCF, C#, SQL Server, .NET, WPF, ADO.NET, XML, SQL, Agile, SOA, ASP.NET, HTML, Oracle, Agile Methodologies, TFS, LINQ, Design Patterns, Web Services, Software Project..., AJAX, VB.NET, Web Applications, SDLC, Visual Studio, Scrum, IIS, Software Development, Silverlight, WinForms, UML, ASP.NET MVC, Microsoft SQL Server, PL/SQL
Education
Indira Gandhi National Open University 2000 — 2004
MCA, Computer Application
SVK 1994 — 1997
Diploma, Electronic and Communication
NGA Human Resources June 2014 - Present
IBM April 2011 - April 2014
IBM August 2007 - April 2011
IBM July 2006 - August 2007
Affiliated Computer Services, Inc April 2003 - July 2006
Jefferson Wells October 2001 - March 2003
Datastream Systems, Inc July 1999 - October 2001
Sprint Paranet 1997 - 1999
Western River Expeditions 1991 - 1994
Skills
PMO, PMP, Business Process..., Program Management, Outsourcing, Change Management, Project Management, Process Improvement, Business Analysis, Management Consulting, Vendor Management, Service Delivery, ERP, ITIL, Offshoring, Business Process, Business Development, Leadership, Integration, CRM, Project Delivery, Business Intelligence
Education
Brigham Young University
Bachelor of Science (BS), Statistics
University of Utah
MBA, Business Administration and Management, General
State of Tennessee, Department of Children's Services August 2012 - Present
The Law Office of Amanda L. Rucker January 2011 - August 2012
Commonwealth Attorney's Office June 2009 - July 2009
Affiliated Computer Services, Inc October 2006 - August 2008
Upstream, LLC June 2005 - January 2006
Westlake Regional Hospital June 2001 - July 2005
Adair & Casey County Drug Courts August 2004 - November 2004
Skills
Criminal Defense
Education
Samford University, Cumberland School of Law 2007 — 2010
Doctor of Law (J.D.), Law
Lindsey Wilson College 2001 — 2005
Bachelor of Arts (B.A.), Criminal Justice
Capital Health Plan May 2011 - September 2013
Department of Environmental Protection October 2006 - April 2011
Affiliated Computer Services, Inc January 2006 - April 2006
Enterprise Technology Services April 2004 - March 2005
Academic Computing and Network Services July 2001 - April 2004
Skills
Access, Software Documentation, Analysis, Visio, MS Project, Microsoft Excel, Adobe Acrobat, Finance, XP, Visual Basic, HTML, Microsoft SQL Server, RiskSmart, Encoder-Plus, Report Writing, Technical Writing
Education
Florida State University 2005 — 2006
Master of Business Administration, Finance
Florida State University 2000 — 2004
Bachelor of Science, Management Information Systems
PayPal April 2015 - Present
ACS, a Xerox Company October 2011 - April 2015
Affiliated Computer Services Inc October 2007 - October 2011
WASHINGTON MUTUAL April 2007 - October 2007
WASHINGTON MUTUAL January 2007 - April 2007
PROVIDIAN FINANCIAL/WASHINGTON MUTUAL February 2004 - January 2007
Providian Financial September 2001 - February 2004
NATIONAL MANAGEMENT CORP January 2000 - December 2000
Skills
Workforce Management, Forecasting, Process Scheduler, Call Center, Vendor Management, Process Improvement, Credit Cards, Business Analysis, Risk Management, BPO, Customer Satisfaction, Operations Management, Call Centers, CRM, Program Management, Software Documentation, Business Process..., Management, Outsourcing, Analysis, Training, Cross-functional Team..., Leadership, Team Leadership, Project Management, Change Management, Performance Management, Customer Service, Quality Assurance, Team Building, Customer Experience
Education
Sul Ross State University 1993 — 1996
Education
J.M. Hanks High School 1989 — 1993
Diploma
Magellan Healthcare, Inc April 2014 - Present
HealthTech Solutions, LLC January 2012 - Present
Lockheed Martin Corporation 2010 - 2011
Lockheed Martin Corporation 2007 - 2010
Lockheed Martin Information Technology 2006 - 2007
Lockheed Martin Information Technology 2005 - 2006
Lockheed Martin Information Technology 2003 - 2005
Affiliated Computer Services, Inc 2002 - 2003
Skills
DoD, Business Strategy, Leadership, Project Management, New Business Development, Team Building, IT Strategy, Enterprise Architecture, Change Management, Integration, Business Analysis, Process Improvement, Strategy, Cross-functional Team..., Contract Negotiation, Federal Government, Strategic Communications, Management Consulting, Healthcare Information..., Business Intelligence, Healthcare, Strategic Partnerships, Systems Engineering, Information Technology, IT Management, Product Management, Analysis, Government, Management, SaaS, Security, Proposal Writing, Consulting, Defense, Government Contracting, Executive Management, Requirements Analysis, Business Process...
Education
Harvard College
Massachusetts Institute of Technology - Sloan School of Management
CACI March 2008 - Present
Affiliated Computer Services, Inc 2007 - Present
CACI 2007 - 2008
Science Applications International Corporation (SAIC) 2007 - 2008
SAIC - Operational Intelligence Solutions 2006 - 2008
Northrop Grumman 2003 - 2005
Department of Homeland Security 2001 - 2003
Office of Homeland Security, White House 2001 - 2003
Education
University of San Diego School of Law 1970 — 1973
JD, LAW
Saint Mary's College of California 1964 — 1968
BA, Pre law
OpenDNS, part of Cisco April 2015 - Present
RSA The Security Division of EMC February 2012 - April 2015
Websense January 2011 - February 2012
Symantec January 2010 - January 2011
Affiliated Computer Services Inc. March 2009 - December 2009
ManTech February 2008 - March 2009
Symantec August 2006 - January 2008
Intel Corporation July 2005 - August 2006
Symantec July 2000 - July 2005
MicroAge August 1997 - July 2000
Skills
Intrusion Detection, Vulnerability Management, IPS, Computer Forensics, Endpoint Security, CISSP, Malware Analysis, Information Assurance, Antivirus, SMTP, Proxy, Cyber Security, Data Loss Prevention, Mobile Security, Firewalls, Log Management, Network Security, Data Security, Security Incident..., Incident Investigation, Computer Security, Security Policy, SIEM, DLP, Incident Response, Incident Management, Cyber Defense, Network Forensics, Encryption, Information Security, Security, Penetration Testing, ISO 27001, Information Security..., Vulnerability Assessment, PCI DSS, IDS, Security Audits, Application Security, Security Architecture..., Security Awareness, PKI, Cryptography, Internet Security, NIST, CEH, Identity Management, RSA Security, Vulnerability Scanning, Web Application Security
Education
University of Alaska Anchorage 1998 — 2000
United States Military Academy at West Point 1993 — 1994
Defense Language Institute 1990 — 1992
Cowles Center for Dance and the Performing Arts September 2012 - Present
Guthrie Theater May 2011 - Present
Historic Theatre Group, Llc November 2013 - January 2014
Pangea World Theater March 2012 - April 2012
Loring Theater April 2011 - September 2011
Affiliated Computer Services Inc August 2010 - February 2011
AloriCares a division of Alorica Inc. April 2010 - August 2010
Fingerhut August 2009 - January 2010
St. Cloud State University September 2006 - August 2009
GC Services July 2000 - September 2006
Skills
Proficient in Microsoft..., 10 years of customer..., Excellent communication..., Proficient in..., Theatre, Performing Arts, Acting, Tessitura, Arts Administration, Musical Theatre, Stage, Stage Management, Dance, Drama, Improvisation, Singing, Entertainment, Event Planning, Plays, Event Management, Voice Acting, Social Media, Comedy, Creative Writing, Music
Education
St. Cloud State University 1996 — 2009
Bachelor's degree, Theatre/Theater
El Paso Community College 2000 — 2006
Associate of Arts (A.A.), Music
Xerox Commercial Solutions, LLC February 2010 - Present
SBS Engineering February 2008 - Present
Affiliated Computer Services Inc June 2001 - January 2010
Midland Intersped January 1997 - May 2001
Skills
Microsoft Technologies, SQL Server, Delphi, C#, ASP.NET, Microsoft SQL Server, LINQ, WCF, .NET, WinForms, Visual Studio, Web Services, T-SQL, Software Development, SQL, SDLC, XML, MVC, Entity Framework, TFS, ADO.NET, ASP.NET MVC, WPF, Databases, Database Design, SharePoint, Software Design
Education
University "Paisii Hilendarski" - Plovdiv 2013 — 2015
Master’s Degree, Software Technology
Universitet 'Prof. Dr. Assen Zlatarov' - Burgas 1992 — 1998
Master’s Degree, Organic Chemistry
Multnomah County Health Department May 2014 - Present
Airport Terminal Services February 2014 - Present
American InterContinental University October 2011 - March 2013
Xerox Services February 2010 - October 2011
Affiliated Computer Services, Inc January 2010 - January 2011
The AIA Affinity Group and Insurance Wholesalers January 2006 - January 2010
SITEL Corporation January 2000 - January 2006
Proctor and Gamble January 1996 - January 2000
Skills
Customer Service, Employee Benefits, Call Center, Microsoft Office, Insurance, Team Building, BPO, Health Insurance, Process Improvement, Strategic Planning, Project Management, Microsoft Excel, Business Analysis, Team Leadership, Training, Account Management, Windows, Recruiting, Management, Coaching
Education
University of Phoenix 2004 — 2006
Bachelor of Science, Business Management
Linfield College 1978 — 1980
none
Marshalls May 2012 - August 2012
TJ Maxx December 2011 - May 2012
The Woman's June 2011 - May 2012
The Cottage Thrift Shop March 2011 - May 2012
Affiliated Computer Services, Inc October 2010 - January 2011
Wal-Mart November 2003 - November 2005
United Methodist Campus Ministry January 2003 - May 2003
Skills
Fast Learner, Outstanding Customer..., Customer Satisfaction, Microsoft Office, Troubleshooting, Retail, Time Management, Outlook, Inventory Management, Data Entry, Microsoft Word, PowerPoint, Microsoft Excel, Sales, Teamwork, Problem Solving, Access, Team Leadership, Leadership, Team Building, Training, Merchandising, Customer Service, Budgets
Education
Houston Community College 2011 — 2012
The University of Texas-Pan American 2002 — 2003
McMurry University 1999 — 1999
Refugio High School 1995 — 1999
MX.com August 2015 - Present
Experian - Baker Hill Corporation January 2003 - August 2015
Affiliated Computer Services Inc. 2001 - 2003
e-fin, LLC 1999 - 2001
Hyundai Motor Finance Corp. 1998 - 1999
Mitsubishi Motors Credit of America 1996 - 1998
California Federal Bank 1984 - 1996
Xerox Corporation, Business Systems Group 1982 - 1984
Enterprise Rent-A-Car 1981 - 1982
Skills
Consultative Selling, Solution Selling, Sales Management, Account Management, Salesforce.com, Sales Process, Selling, New Business Development, Lead Generation, Credit Risk, Loan Origination, Credit Analysis, Banking, Enterprise Software, Branch Banking, Management, Analytics, Sales Operations, Sales, CRM
Education
University of Redlands 1982 — 1984
MBA, Management
Indiana University - Kelley School of Business 1977 — 1981
BS, Marketing / Advertising
New Castle Chrysler High School - New Castle, IN 1974 — 1977
High School
Seeking Full-Time Support Position in IT, Software, Telecom and/or Insurance Adjusting January 2013 - Present
ICA, Inc. August 2011 - December 2012
T-Mobile 2010 - 2011
Legacy Claim Services, LLC 2008 - 2010
Affiliated Computer Services, Inc 2005 - 2008
Ultimate Electronics Inc 2003 - 2005
Russell Services 2001 - 2003
Compaq Computers, Inc. 1997 - 2001
DSC Communications (Now Alcatel-Lucent) 1989 - 1997
Phoenix Textiles Inc 1988 - 1989
Skills
Problem Solving, Telecommunications, Customer Service, Troubleshooting, Customer Relations, Call Center, Customer Satisfaction, Call Centers, VoIP, Vendor Management, Software Documentation, System Administration, Computer Hardware, Networking, Windows, Hardware, Sales, Technical Support, Testing, IP, VPN, TCP/IP, Network Design, Wireless, Switches, Integration, Servers, Ethernet, Operating Systems, Data Center, SS7, XP, Network Administration, Help Desk Support, Project Management, Microsoft SQL Server, Software Installation, Databases, IT Operations, System Deployment, Training, Windows Server, SQL, Windows 7, Security, Windows XP
Education
Baylor University - Hankamer School of Business 1974 — 1978
BA, Business Administration with 27 Hours in Math
TechSkills - Dallas
Certifications - CompTIA A+ & Network+; Microsoft XP Certified Professional (MCP), Computer and Information Sciences and Support Services, Completed 3 Certifications
ACS, a Xerox Company March 2006 - Present
Affiliated Computer Services, Inc March 2006 - Present
Xerox Business Services March 2006 - Present
GlobeRanger 2003 - 2006
UCCEL Corporation 1983 - 1987
Skills
Program Management, Vendor Management, Software Documentation, Outsourcing, Visio, Publications, Project Management, Requirements Analysis, Team Leadership, Technical Writing, FrameMaker, ITIL, SDLC, SharePoint, PowerPoint, Process Improvement, PMO, Technical Documentation, Integration, PMP, IT Operations, Requirements Gathering, IT Service Management, Business Process, MS Project
Education
The University of Texas at Dallas 1977 — 1979
BA, Language & Literature, Art History, cum laude
CSM Bakery Products North America / UK April 2014 - Present
UPS Supply Chain Solutions April 2007 - April 2014
Nationwide Insurance October 2006 - March 2007
Bridgewater Associates Inc May 2006 - October 2006
CHEP 2005 - 2005
UPS Supply Chain Solutions 2005 - 2005
The Home Depot 2004 - 2004
Longview Fibre Paper and Packaging, Inc 2004 - 2004
Xperts, Inc. 2003 - 2003
Affiliated Computer Services Inc 2003 - 2003
Skills
EDI, EAI, Sun Certified Java..., Oracle, XML, WTX, Gentran GIS, EDIFECS, Unix, Integration, Websphere, Java Enterprise Edition, Troubleshooting, SQL, ETL, Supply Chain, Requirements Analysis, Enterprise Architecture, Agile Methodologies, EDI ANSI X12, WebSphere Application..., HIPAA, Shell Scripting, Middleware, Logistics, IDOC, XSLT, DB2, SDLC, FTP, Business Process Design, Data Warehousing, SOA, EDIFACT, Business Process, Microsoft SQL Server, PL/SQL, Weblogic, Web Services, Oracle Applications, Web Applications, Systems Analysis, Unix Shell Scripting, JMS, COBOL, SOAP, Data Modeling, Solution Architecture, Spring, Databases
Education
University of Madras 1996 — 1999
Master of Computer Applications (MCA), Computers, Maths, Physics
Andhra University 1993 — 1996
Bachelor's of computer science, Computers
Certificate of Recognition (UPS)
GIC BCP DR Design and Implementation Project, Application Datacenter Switchover Certificate
Mercator Certified Core Consultant (MCC),[WTX]
Sun Certified Java Programmer
Certified XML/HTML Programmer
Corporate Trainings Provided on EDI,WTX/Mercator
GTNexus
Aon Hewitt May 2015 - Present
PwC October 2014 - May 2015
Deloitte July 2012 - October 2014
Siteworx October 2011 - July 2012
The RightThing, An ADP Company January 2011 - September 2011
The RightThing, An ADP Company January 2009 - January 2011
Lexmark February 2008 - January 2009
Affiliated Computer Services Inc. August 2007 - February 2008
Lexmark International November 2006 - August 2007
Toyota Motor Manufacturing North America March 2006 - October 2006
Skills
Talent Acquisition, Sourcing, Manufacturing, Engineering, Human Resources, Recruiting, RPO, Fortune 100, Biotechnology Industry, Pharmaceutical Industry, Pharmaceutical Sales, Telecommunications, Automotive, Government, Staff Augmentation, Information Technology, Web Content Management, Talent Management, Federal Government, Applicant Tracking..., Contract Recruitment, Internet Recruiting, Onboarding, Executive Search, Benefits Negotiation, Temporary Placement, Leadership, Strategy, Staff Development, Professional Services, Resource Management, Strategic Sourcing, Negotiation, Technical Recruiter, Employee Engagement, Management, Strategic Partnerships, CRM, Business Development, Employee Benefits, Technical Recruiting, HRIS, College Recruiting, Hiring, Workforce Planning, Networking, Screening, Screening Resumes, Employer Branding, Staffing Services
Education
Edith Cowan University 1994 — 1996
MBA, International Marketing
AFFILIATED COMPUTER SERVICES, INC January 2007 - February 2010
MELLON FINANCIAL (FORMERLY A DIVISION OF PRICEWATERHOUSECOOPERS) January 2003 - January 2007
PRICEWATERHOUSE COOPERS January 1997 - January 2003
Skills
Telecommunications, Vendor Management, Wireless, Program Management, Disaster Recovery, Call Center
Education
Rutgers University-New Brunswick
United Way of Hudson County January 2012 - Present
United Way Of Hudson County June 2010 - July 2012
Affiliated Computer Services, Inc July 2007 - December 2010
Mellon Bank 1998 - 2010
Kwasha Lipton 1995 - 2010
KWASHA LIPTON / PRICEWATERHOUSECOOPERS / MELLON FINANCIAL CORPORATIONS January 1995 - July 2007
Equitable Life January 1990 - January 1995
Equitable Life January 1990 - January 1995
Equitiable LIfe 1986 - 1995
Skills
Leadership
Education
Saint Peter's University 1980 — 1986
Bachelor of Science, Computer Science
Hoboken High School 1976 — 1980
Plexus Worldwide, Inc. April 2013 - Present
SAIC March 2004 - August 2011
Affiliated Computer Services, Inc August 2003 - December 2003
Insurica (formally The Insurance Marketplace) May 1999 - September 2002
Skills
Customer Service, Microsoft Excel, Project Management, Quality Assurance, Microsoft Word, PowerPoint, Access, Administrative..., Marketing Strategy, Outlook, Program Management, Training, Customer Satisfaction, Process Improvement, Leadership, Microsoft Office, Strategic Planning, Team Building, SAP MM, Database Administration, Procurement, Purchase Orders, Safety Auditing, Visio, Microsoft Project, Operating Systems, Typing, Copying, Printers, Outlook Express, Oracle Database, Data Entry, Teacher Assistant
Education
Austin Community College 1997 — 1998
Associate’s Degree, Computer Information Systems
Mclennan Community College 1988 — 1996
Basics
College of the Mainland 2011 — 2012
Business/Commerce, General
San Jacinto College 2013 — 2013
SAP Certification in Materials Management/Logistics/Supply Chain Management
Sky Climber, LLC May 2015 - Present
BHI Energy August 2014 - Present
BHI Energy August 2014 - Present
Vinculums Services, Inc. March 2013 - August 2014
Vinculums Services, Inc. March 2013 - August 2014
South Puget Sound Carpenter’s Local 129 October 2011 - March 2013
Fred Meyer October 2010 - April 2012
Steakhouse Steaks April 2010 - September 2010
Affiliated Computer Services, Inc October 2008 - July 2009
Panush Construction & Remodeling April 2007 - May 2007
Skills
Customer Service, Time Management, Teamwork, Sales, Microsoft Office, Inventory Management, Process Scheduler, Microsoft Word, Hydraulics, Microsoft Excel, Customer Satisfaction, Outlook, Inventory Control, Team Building, Renewable Energy Systems, Electrical..., Retail, Construction, Journeyman Carpenter, Advanced Scuba Certified, Merchandising, Mechanical Aptitude, Concrete Forms, Wind Power, Concrete, Troubleshooting, Computer Proficiency, Mechanics, Training, Renewable Energy, Tower Climbing, Wind Turbines, Energy, Electricians, Maintenance, Wind, Turbines, Power Generation, Inspection, Alternative Energy, First Aid, Energy Efficiency, Leadership, Forklift Operation, Electricity
Education
Northwest Renewable Energy Institute 2012 — 2012
Diploma, Energy Management and Systems Technology/Technician, A
Bates Technical College 1995 — 2000
Journeyman Carpenter, Carpentry/Carpenter
Rockwall County Sheriff's Office May 2015 - Present
Rockwall County Sheriffs' Office March 2010 - Present
Rockwall County Sheriffs' Office February 2007 - March 2010
Rockwall County Sheriffs' Office December 2003 - February 2007
Rockwall County Sheriffs' Office December 2002 - December 2003
Rockwall County Sheriffs' Office June 2002 - December 2002
Affiliated Computer Services Inc September 1999 - January 2002
Affiliated Computer Services Inc. July 1997 - September 1999
Jack Henry & Associates July 1996 - July 1997
Lone Star Credit Union March 1991 - July 1996
Skills
Policy, Government, Criminal Justice, Enforcement, Emergency Management, Security, Management, Disaster Recovery, Homeland Security, Criminal Investigations, Police, Public Safety, Interrogation, Patrol, Firearms, Law Enforcement, Crime Prevention
Education
Texas Commission on Law Enforcement Officer Standards and Education 2011 — 2011
Advanced Jailer License
Texas Commission on Law Enforcement Officer Standards and Education 2010 — 2010
Intermediate Jailer License
Correctional Management Institute of Texas 2009 — 2009
National Jail Leadership Command Academy Class #2
Collin County Law Enforcement Academy 2008 — 2008
TCLEOSE Instructor License
National Institute of Corrections 2008 — 2008
Jail Administration Training Program
Collin County Law Enforcement Academy 2002 — 2002
Basic Jailer License
Tarleton State University 1988 — 1990
Austin Community College 1988 — 1989
Leander High School 1984 — 1988
KentuckyOne Health April 2015 - Present
Vantiv June 2013 - March 2015
First Data Corporation January 2012 - December 2012
Bank of America November 2006 - December 2011
AFFILIATED COMPUTER SERVICES, INC October 2004 - October 2006
Self - Employed January 2000 - September 2004
Air National Guard April 1994 - April 2000
United States Air Force November 1985 - April 1994
Skills
Leadership, Strategic Planning, Business Planning, Business Development, Financials, Management, Resource Management, Production Managment, Risk Management, Account Management, Process Improvement, Six Sigma, Customer Service, Product Development, Credit Cards, Banking, Credit, offshoring, Process Design, Operations Management, Project Management, Offshore Operations, Project Planning, Start-ups, Implementation Planning, Team Building, Vendor Management, Program Management, Business Analysis, Relationship Management
Education
McKendree University 2012 — 2013
Master of Business Administration; MBA, Business Administration and Management, General
McKendree College 2004 — 2006
BBA, Business Administration and Management
Murray State University 1982 — 1985
Communication, Journalism, and Related Programs
University of California, Irvine, Office of Information Technology 2013 - Present
Southern California Edison 2009 - 2013
Los Angeles Unified School District 2005 - 2009
Affiliated Computer Services, Inc 2005 - 2005
Boeing Aircraft Corporation 2005 - 2005
Manugistics, Inc. 2001 - 2005
Skills
Agile Project Management, Business Analysis, Business Process..., Change Management, Contract Management, Cross-functional Team..., ERP, Integration, ITIL, Manufacturing, MS Project, Operations Management, PMP, Procurement, Process Improvement, Project Management, SAP R/3, Six Sigma, Software Quality..., SOX, Strategic Planning, Supply Chain Management, Supplier Management, Team Building, Team Leadership, Team Management, Testing, Vendor Management, Visio, Program Management, Supply Management, SAP, Software Project..., PMO, SDLC, IT Management, Leadership, Governance, Business Process, CRM, Project Portfolio..., Resource Management, Continuous Improvement, Supply Chain, Consulting, Business Process..., Training, Project Planning, Information Technology, Project Delivery
Education
Regis University 2010 — 2012
Master of Science (MS), Organizational Leadership/Project Management Specialization, 4.0
California State University
BA, Political Science, Public Administration Specialization, 3.5
Consilio, LLC July 2014 - Present
MINT DC - Club and Spa Retreat 2015 - 2015
iDiscovery Solutions April 2012 - July 2014
CSC January 2010 - January 2012
Affiliated Computer Services, Inc January 2008 - January 2010
Andrews Kurth, LLP January 2004 - January 2008
Godwin Gruber, LLP January 2000 - January 2004
Education
The University of Texas at Arlington
Bachelor of Arts, Advertising
Radein Advisors May 2014 - Present
Landshark Realty, LLC November 2012 - Present
IT Coach Corp. 2008 - 2011
Ariesnet 2009 - 2010
Ariesnet 2009 - 2010
SSG, Ltd. September 2007 - October 2008
Strategic Equipment & Supply Inc June 2003 - August 2007
Affiliated Computer Services, Inc November 2002 - June 2003
Medhost, Inc January 2000 - January 2002
Summit Global Partners, Inc January 1998 - January 2000
Skills
Project Management, Vendor Management, Change Management, Management Consulting, Account Management, IT Infrastructure..., Network Infrastructure..., ERP Implementations, Business Process..., Business Strategy, Business Process..., Product Development, Product Management, Management, Leadership, Information Technology, Process Improvement, Strategy, Integration, CRM, Business Intelligence, ERP, Business Process, Enterprise Software, Business Development, Data Center, Project Planning, Telecommunications, Strategic Planning, SharePoint, Sales, Networking, Business Analysis, Professional Services, Analysis, Team Leadership, Servers, IT Management, IT Strategy, Cisco Technologies, Software Project..., Cloud Computing, Windows, Project Portfolio..., Coaching, Outsourcing, Start-ups, Consulting, Program Management, Infrastructure
Education
Baylor University - Hankamer School of Business 1987 — 1992
BBA, Mgt/ ISY
The University of Texas at Dallas - School of Management 2001 — 2003
Master of Business Administration (MBA)
GRENOBLE SCHOOL Of MANAGEMENT 2003 — 2003
Master of Business Administration (MBA)
iTech US Inc July 2013 - Present
MetaSource LLC March 2010 - July 2013
ROCKSTAR ENTERPRISES, INC April 2007 - March 2010
Enterprise Rent-A-Car January 2005 - April 2007
MISSIONARY TRAINING CENTER October 2003 - January 2005
LSI, INC June 2001 - October 2003
AFFILIATED COMPUTER SERVICES, INC February 2001 - June 2001
Jasmor Rent a Car April 1998 - January 1999
Skills
Team Building, Leadership, Account Management, Business Development, Call Centers, Customer Satisfaction, Sales, Sales Process, Coaching, Process Improvement, Entrepreneurship, Quality Assurance, CRM, Outsourcing, Solution Selling, Management, Vendor Management, BPO, Executive Management, Salesforce.com, Team Leadership, Lead Generation, Customer Service, Strategic Planning, Training, SaaS, Operations Management, Sales Management, Program Management, B2B, Business Strategy, Start-ups
Education
University of Utah - David Eccles School of Business 2012 — 2014
Master of Business Administration (MBA)
Brigham Young University
BA, Political Science
Frankfurt International School
Waste Connections, Inc. July 2012 - Present
Anchorage School District September 2010 - September 2012
Affiliated Computer Services Inc April 2011 - September 2011
Anchorage School District September 2010 - April 2011
State of Alaska March 2008 - January 2009
State of Alaska DCCED 2008 - January 2009
Alaska Communications Systems 2000 - 2008
Northern Forum August 1999 - May 2000
Skills
Certified Teacher K-8, Middle School..., Art and Computer Science, Teaching, Public Speaking, Cisco Technologies, Network Administration, Technology Integration, Program Management, Non-profits, Wireless Networking, Curriculum Design, Network Security, Active Directory, Staff Development, System Administration, Adult Education, Instructional Technology, Project Management, Customer Service, Team Building, Technical Writing, Team Leadership, Telecommunications, Information Technology, Vendor Management, Integration, Training, IT Management, Troubleshooting, Networking, Visio, Nonprofits
Education
Alaska Pacific University 2009 — 2011
MAT, CO-OP Graduate Course
Alaska Pacific University 1997 — 2001
Masters, Telecommunications Management
Cain Watters & Associates June 2015 - July 2015
Grant Thornton LLP February 2015 - April 2015
The University of Texas at Dallas August 2014 - December 2014
T-Mobile August 2006 - June 2013
Affiliated Computer Services, Inc August 2005 - August 2006
Education
The University of Texas at Dallas 2015 — 2016
Master’s Degree, Accounting, 3.92
The University of Texas at Dallas 2013 — 2014
Bachelor's Degree, Double Major: Accounting and Corporate Finance, 4.0
Collin County Community College 2010 — 2012
College of DuPage 2001 — 2007
Associate of General Studies, Computer Science
Southcoast Recovery May 2006 - Present
ACS January 2010 - April 2012
ACS Technologies April 2010 - March 2011
Affiliated Computer Services, Inc January 2009 - January 2011
Southcoast Recovery Center January 2006 - January 2009
SouthCoast January 2002 - January 2006
Skills
Social Media, Public Relations, Microsoft Office, PowerPoint, Photoshop, Event Planning, Microsoft Word, Microsoft Excel, Public Speaking, Facebook, Editing, Research, Press Releases, Event Management, Blogging
Education
Argosy University 2012 — 2013
Master’s Degree, Community Counseling
University of Alabama 1993 — 1998
Paralegal, Social WorkBlackstone Paralegal Studies
University of Alabama 1993 — 1997
Psychology
Lively August 2013 - Present
QAtch January 2005 - August 2013
BabyCenter June 2007 - November 2012
BabyCenter August 2005 - May 2007
Engage.com February 2005 - August 2005
Affiliated Computer Services, Inc February 2002 - December 2004
OTIVO, INC February 2000 - August 2001
SegaSoft Networks August 1997 - January 2000
Skills
QA Engineering, Quality Assurance, Quality Management, Agile Methodologies, Usability Testing, Test Automation, Compatibility Testing, Mobile Testing, Accessibility, Agile Testing, Process Improvement, Interactive Advertising, User Acceptance Testing, User Experience Testing, Scrum, User Experience, Mobile Applications, Scalability, User Interface, Web Applications, Agile Project Management, Information Architecture, Mobile Devices, Testing
Education
Occidental College 1992 — 1996
English and Comparative Literary Studies, Physics
Pratt Industries November 2012 - December 2013
Weissman, Nowack, Curry, and Wilco January 2012 - April 2012
McKesson August 2011 - December 2011
Affiliated Computer Services, Inc March 2005 - August 2011
Fresenius Medical Care September 2002 - March 2005
Skills
JDE One World, SAP, SoftPro, Hyperion Enterprise, Microsoft Excel, Microsoft Word, Elite, Access, Outlook, TMW
Education
Keller Graduate School of Management of DeVry University 2011 — 2012
MBA, MBA
Georgia State University 2001 — 2002
Bachelor of Science (BS), Accounting
DJO Global March 2014 - Present
Altered Edges, LLC 2013 - Present
Daimler Trucks North America 2012 - 2014
PacifiCorp 2007 - 2011
The Standard 2009 - 2009
Yesmail 2006 - 2007
Affiliated Computer Services Inc. 2004 - 2006
PacifiCorp 2002 - 2004
Quality Logic Inc. 2000 - 2001
Skills
Android Development, iOS development, Corona SDK, Java, JavaScript, Software Development, SQL, Agile Methodologies, Web Services, Java Enterprise Edition, FileNet, Filenet P8, Requirements Analysis
Education
Oregon Health and Science University, formerly OGI 1999 — 2000
MS, Computer Science
Tulane University 1989 — 1993
BS, Mechanical Engineering
Coshocton County Memorial Hospital November 2011 - Present
Whitaker Dental DDS June 2000 - Present
Mid-East Career and Technology Centers March 2000 - December 2011
Shawnee Church Of Christ June 1999 - July 2006
Affiliated Computer Services Inc. September 1998 - March 2000
Genesis Healthcare System October 1997 - September 1998
Ziebart May 1996 - September 1997
Lubeck Church of Christ January 1991 - August 1994
Skills
Active Directory, Group Policy, Help Desk Support, A+ Certified, VMware, XP, Network + Certified, Certified Novell..., Certified Novell..., Groupwise, BorderManager, Zenworks, Blackberry Enterprise..., Novell Identity Manager, Email Archiving, Cisco Technologies, VMware ESX, VMware Server, VMware Infrastructure, Linux System..., EMC Storage, Equallogic Storage, Virtual Desktop..., Disaster Recovery, Dell KACE, Microsoft DNS, DHCP, Fax Server, Microsoft Exchange, Digital Imaging, PACS, IBM Servers, BladeCenter, IBM SAN, HP Server Hardware, Norton Ghost, POS, Norton Internet Security, Youth Ministry, Weddings, Ministering, Funerals, Preaching, Sales Management, CompTIA A, Dell Computers, Networking, Servers, Windows Server, Troubleshooting
Education
Ashland University 1996 — 1996
Religon, 4
David Lipscomb University 1994 — 1996
Master of Arts (MA), Religon, 3.4
West Virginia University at Parkersburg 1991 — 1993
Logic and Ethics
Ohio Valley University 1986 — 1991
Bachelor's Degree, Religon, 3.5
novitas March 2012 - Present
Affiliated Computer Services, Inc May 2010 - March 2012
Mystickal Voyage May 2008 - September 2008
Paxton Company January 2005 - September 2005
US Navy January 2000 - January 2002
Gunner's Mate January 1998 - January 2000
Skills
Dovico Timesheet Client, Clarity, AP Workflow, Documentation, Invoice Processing, iProcurement, Human Resources, SharePoint, Customer Service, Invoicing, Training, Management, Visio, Software Documentation, Budgets, Microsoft Excel, Sales, Change Management, Microsoft Word, Program Management
Education
Towson University 2008 — 2011
Bachelor of Arts, English Literature
The Community College of Baltimore County 2005 — 2008
Associate of Arts, General Studies
Carillon Assisted Living April 2014 - Present
ABB August 2011 - November 2012
Prudential Carolinas, RE/MAX Preferred Associates and Northside Realty December 2004 - December 2010
Affiliated Computer Services, Inc August 2010 - October 2010
Xpert Staffing January 2010 - August 2010
Wake County Public School March 2003 - June 2004
Securitas, Inc May 2000 - November 2002
Greenwood Group June 1999 - April 2000
Skills
Employment Law, Employee Relations, Talent Acquisition, Onboarding, Benefits Administration, SAP HR, HR Policies, Recruitment/Retention, Generalist, Staff Supervision, Teaching Experience, Staffing Industry, Internet Recruiting, Technical Recruiting, Sourcing, Screening Resumes, Personnel Management, Industrial Sector, Human Resources, Talent Management, Temporary Placement, Screening, New Hire Orientations, Workforce Planning, Recruiting, Deferred Compensation, Applicant Tracking..., Interviews, Training, Management, Hiring
Education
University of St. Francis 1996 — 1998
Master of Science (M.S.), Health Services Administration, 4.0
Lycoming College 1975 — 1979
Bachelor of Arts, Political Science
CREATIVE FLOWERS & GIFTS March 2010 - Present
AFFILIATED COMPUTER SERVICES, INC July 2008 - February 2010
ASCENDIX TECHNOLOGIES, INC June 2007 - March 2008
Skills
Office Management, Calendars, Process Scheduler, Customer Service, Sales, Management, Project Management, PowerPoint, Microsoft Excel, Windows, Training, Databases, Retail, Team Building, Marketing, Event Planning, Event Management
Education
Kilgore College 1972 — 1975
Associate of Applied Arts, Graphic Design
TRINITY VALLEY COMMUNITY COLLEGE
Coursework, Computer Science
MoneyGram International April 2015 - Present
PASSION Sports September 2006 - Present
MedSynergies August 2013 - April 2015
Coach America 2011 - 2011
Heroes Foundation November 2008 - February 2010
Michaels Stores, Inc September 2007 - June 2008
Radio Shack January 2006 - August 2006
Blockbuster July 2001 - December 2005
Affiliated Computer Services, Inc August 2000 - June 2001
Lennox Retail Inc December 1999 - July 2000
Skills
Compensation, Retail, Small Business, Performance Management, Coaching, HRIS, Administration, Mergers, Word, Microsoft Office, Team Building, PeopleSoft, Excel, Budgeting, Strategic Planning, Process Improvement, Access, Fundraising, Deferred Compensation, Budgets, Microsoft Excel, Microsoft Word, Employee Relations, Employee Benefits, Personnel Management, Human Resources, Program Management, Mergers & Acquisitions, Recruiting, Time Management, Training, Leadership, Management, Employee Engagement, Hiring, Organizational..., Interviews, Employee Training
Education
Southern Methodist University 1993 — 1997
Bachelor's, Psychology
Xerox HR Solutions, LLP February 2012 - Present
Various Locations June 2010 - January 2012
Affiliated Computer Services, Inc August 2008 - April 2010
Duke Clinical Research Institute November 2004 - August 2008
Stock Building Supply April 2004 - November 2004
GATEWAY / INSIGHT GLOBAL (EPA) / KELLY IT (Duke)/ AIS (HOMELAND SECURITY) / COMPUSA March 2002 - April 2004
Analysts International January 2000 - March 2002
CompUSA 1999 - 2000
Skills
Instructional Design, Online Training, Classroom Instruction, Captivate, E-learning, ADDIE, Technical Writing, Web-based Training, E-learning Development, Needs Analysis, Learning Management, Adult Education, Blended Learning, ILT, Instructor-led Training, Virtual Training, E-Learning, Training, Program Management, Hands-on Training, Technical Training, Training Delivery, Employee Training, Leadership Development, Distance Learning, Lectora, Performance Consulting, Camtasia, Learning Management..., Organizational Learning, WebEx, SCORM, Analysis, Presenter, Management, Performance Management, SnagIt, Software Documentation, Organizational...
Education
East Carolina University 1988 — 1992
BS, LSS
Accudata Systems June 2011 - Present
ExxonMobil December 2010 - July 2011
Academy Sports + Outdoors January 2010 - November 2010
AFFILIATED COMPUTER SERVICES INC January 2008 - January 2010
Robert Half Technology September 2008 - December 2009
MattressFIRM Inc October 2006 - November 2008
MattressFIRM November 2006 - September 2008
LUCENT TECHNOLOGIES February 2005 - April 2006
Lucent Technologies 2005 - 2006
HALLIBURTON - KELLOGG, BROWN & ROOT (KBR) December 2003 - February 2005
Skills
Vendor Management, Microsoft Applications, Disaster Recovery, Security, Cisco Technologies, Active Directory, ITIL, VMware, Data Center, Network Security, VPN, Windows Server, Servers, Citrix, Virtualization, Firewalls, Troubleshooting, Information Technology, IT Management, Network Administration, Juniper, VMware ESX, Palo Alto, F5 BigIP, JUNOS, Citrix Netscaler, WAFS, VoIP, Microsoft Exchange, DHCP, Routers, Help Desk Support, Software Installation, Switches, IT Service Management, Hardware, Operating Systems, Technical Support, TCP/IP, Information Security, SAN, System Administration, DNS, Integration, Infrastructure, Wireless Networking, HP, Unix, Solaris, Cisco Call Manager
Education
Houston Community College 2006 — 2007
Xerox July 2013 - Present
Xerox Corporation January 2012 - June 2013
Xerox Corporation February 2011 - January 2012
Xerox January 2009 - February 2010
Affiliated Computer Services, Inc January 2006 - December 2008
Skills
Spanish-speaking, Outsourcing Management, Global Management, Outsourcing, Acquisition Integration, Cross-functional Team..., Offshoring, P&L Management, Executive Management, Vendor Management, Business Process..., BPO, Call Center, International Sales, Global Sourcing, Management, Call Centers, Business Development, Strategy, Process Improvement
Education
Duke Fuqua School of Business 2002 — 2004
Master of Business Administration (MBA), Global Management
Brigham Young University 1990 — 1994
Bachelor of Arts (BA), International Relations and Affairs
Stellar Management October 2013 - Present
City of New York - Human Resource Administration September 2007 - October 2012
Affiliated Computer Services, Inc October 2006 - September 2007
Skills
Outlook, Spreadsheets, Government, Microsoft Excel, Data Entry, QuickBooks, Microsoft Office, Microsoft Word, Non-profits, Customer Service, Bookkeeping, Research
Education
State University of New York at New Paltz 2003 — 2006
Bachelor of Arts (B.A.), Communication and Media Studies
State University of New York at Columbia-Greene CC 2000 — 2003
Associate's degree, Liberal Arts and Sciences/Liberal Studies
RegEd September 2013 - Present
RegEd October 2012 - September 2013
RegEd February 2012 - October 2012
Affiliated Computer Services, Inc May 2009 - January 2012
Affiliated Computer Services, Inc February 2009 - May 2009
Affiliated Computer Services, Inc December 2008 - February 2009
Skills
Customer Service, Data Entry, Management, Microsoft Excel, Outlook, PowerPoint, Quality Assurance, OS X, Human Resources, Invoicing, Social Media, Databases, Training, Process Improvement, Team Leadership
Education
Liberty University
Philosophy
Oracle December 2014 - Present
Zale June 2012 - November 2014
JC Penney July 2010 - June 2012
Neiman Marcus July 2004 - July 2010
Addison-Wesley (Pearson PLC) January 2003 - June 2010
APW Systems August 2003 - January 2006
Affiliated Computer Services Inc February 2004 - July 2004
Rose Technologies, Inc. October 2002 - November 2003
BEA Systems, Inc. November 1999 - October 2002
MCI Worldcom July 1997 - October 1999
Skills
Java, C++, PL/SQL, Weblogic, J2EE, JDBC, JSP, Eclipse, Programming, Ant, XML, Tomcat, Struts, JMS, Spring, SQL, AJAX, Subversion, JavaScript, Servlets, JUnit, Unix, CVS, Java Enterprise Edition, Databases, Web Applications, Apache, Architecture, Architectures, Oracle, Web Services, WebLogic
Education
Wayne State University 1977 — 1979
MS (incomplete), Computer Science
Oakland University 1975 — 1976
BS, Computer Science
Macomb County Community College 1972 — 1974
AAS, Business Data Processing
Private June 2009 - Present
SOURCECORP June 2006 - June 2008
BellSouth Telecommunications Inc June 2005 - June 2006
Affiliated Computer Services, Inc May 2003 - June 2005
Spherion - UPS Employee Service Center July 1997 - January 2003
Skills
Process Improvement, Operations Management, Six Sigma, Project Management, Budgets, Analysis, IT Management, Business Process, Outsourcing, Microsoft Excel, Call Centers, Training, Recruiting, Contract Management, Business Analysis, Program Management, Business Process..., Customer Service
Education
Clemson University
Bachelor of Science
McAfee January 2011 - Present
Unisys April 2008 - May 2009
Affiliated Computer Services, Inc March 2006 - April 2008
Affiliated Computer Services, Inc January 2005 - March 2006
Affiliated Computer Services, Inc November 2003 - January 2005
Gateway, Inc January 2001 - January 2003
Gateway, Inc January 2000 - January 2001
Gateway, Inc January 1997 - January 2000
Gateway, Inc January 1996 - January 1997
Gurney's Seed and Nursery January 1991 - July 1992
Skills
Call Center Management, Customer Service Call..., Sales Call Center, Technical Support Call..., Quality Management, Voice of the Customer, Customer experience..., Self-help, Training & Development, Cost reduction, Project Management, Application Development, Knowledge Management, Site management, Siebel, Support Operations, Third party vendor..., Vendor Management, Outsourcing, International projects, ITIL, Certified help Desk..., Six Sigma, Quality Assurance, Leadership Mentoring, Customer Service, Help Desk Support, Call Center, Technical Support, CRM, Customer Experience, Call Centers, Program Management, Team Leadership, Customer Satisfaction, Troubleshooting, Employee Training, IT Service Management, Incident Management, Service Delivery, Start-ups, Telecommunications, Managed Services, Training, Project Planning, Sales Operations, Sla, Human Resources, Cross-functional Team..., Business Process...
Education
Bellevue University 2006 — 2007
BS
The University of South Dakota 1989 — 1993
Bachelor's degree
Cloudaction May 2014 - Present
BMC Software January 2013 - April 2013
BMC Software January 2010 - January 2013
LabCorp September 2008 - January 2010
Alphanumeric Systems April 2005 - April 2008
Affiliated Computer Services, Inc May 2004 - April 2005
Alphanumeric Systems, Inc January 2002 - April 2004
Novell July 2000 - December 2002
Inacom Information Systems January 1998 - June 2000
IBM Global Services June 1996 - December 1998
Skills
ITIL, IT Service Management, Program Management, Product Lifecycle..., Management, Business Intelligence, Enterprise Software, Business Process..., SaaS, Sales, Customer Satisfaction, Solution Selling, Process Improvement, Cloud Computing, Outsourcing, Professional Services, Leadership, Strategy, Managed Services, Business Development, Cross-functional Team..., Service Management, Information Technology, Consulting
Education
Guilford College 1986 — 1989
BS
Eaton Corporation February 2014 - Present
Eaton Corporation July 2011 - April 2014
Affiliated Computer Services, Inc September 2008 - August 2010
PwC June 2008 - July 2008
Wal-Mart Stores Inc November 2006 - May 2008
North Carolina State University College of Management August 2006 - December 2007
Optimum Consultant and Professional August 2000 - August 2002
Skills
Accounting, QuickBooks, Financial Accounting, Financial Reporting, Peachtree, Account Reconciliation, Journal Entries, Auditing, Oracle SQL, Oracle Applications, SAP, Lotus Notes, NetSuite, Microsoft Office, Visual Basic, Visio, Internal Controls, Finance, Invoicing
Education
Strayer University (NC) 2011 — 2013
Master of Business Administration (M.B.A.), Finance and Financial Management Services, 4.0
North Carolina State University - College of Management 2003 — 2007
Bachelor of Science (BS), Accounting - Information Systems, 3.5
North Carolina State University - College of Management 2001 — 2007
Bachelor of Science (BS), Business Management, 3.5
VSS January 2010 - Present
Affiliated Computer Services, Inc April 2006 - January 2010
vss 2004 - 2006
physiotherapy associates 2001 - 2004
physiotherapy associates 1998 - 2001
Skills
Solution Selling, Virtualization, Enterprise Software, Disaster Recovery, Cloud Computing, Professional Services, SaaS, Storage, Enterprise Architecture, DS4000, Integration, Business Analysis, Data Center, Managed Services
Education
Christian Brothers University 1996 — 2001
Cash America International June 2012 - Present
Fluor April 2010 - May 2012
ACS, Inc February 2000 - March 2010
ACS, a Xerox Company February 2000 - March 2010
AFFILIATED COMPUTER SERVICES, INC February 2000 - March 2010
ACS, Inc. February 2000 - March 2010
ACS, Inc. January 2001 - January 2004
ESG January 2000 - January 2001
Mori Seiki January 1996 - January 1999
Skills
Microsoft Office, Human Resources, Travel Arrangements, Microsoft Excel, Fax, Event Management, Photocopier, Process Scheduler, Outlook, PowerPoint, Office Management, Software Documentation, Payroll, Management, Customer Service, Administrative...
Education
Dallas County Community College 1990 — 1991
EL CENTRO COLLEGE
Coursework, Biology
Affiliated Computer Services Inc. April 2005 - Present
Education
Saint Joseph's University
MS, Computer Science
Messiah College 1972 — 1976
BA, Math
Cisco Systems October 2012 - Present
Consolidated Container Company January 2012 - October 2012
Affiliated Computer Services, Inc June 2010 - January 2012
Georgia-Pacific LLC November 2009 - June 2010
Georgia Pacific August 2008 - November 2009
Georgia Pacific May 2007 - August 2008
Mohawk Industries, Inc 2006 - 2006
Skills
Internal Controls, GAAP, Accounting, Financial Reporting, Variance Analysis, Financial Analysis, Account Reconciliation, Financial Accounting, Forecasting, SAP, Revenue Recognition, Finance, Data Analysis, Cost Accounting, Internal Audit, Accruals, Microsoft Word, US GAAP, Microsoft Office, Hyperion Enterprise, Budgets, Financial Statements, Microsoft Excel, Process Improvement, JD Edwards, Consolidation, General Ledger, Essbase, Financial Modeling, Pivot Tables, Hyperion Planning, Budget Process, Financial Forecasting, Access, Tax, Business Planning, Journal Entries, Sarbanes-Oxley, Payroll, Business Process..., Due Diligence, Risk Management, Analysis, Cash Flow, CPA, Accounts Payable, SEC filings, Bank Reconciliation, Fixed Assets, Accounts Receivable
Education
Berry College 2003 — 2007
Bachelor of Science, Accounting
Berry College - Campbell School of Business 2003 — 2007
BS, Accounting
Domo, Inc. May 2011 - Present
Affiliated Computer Services, Inc June 2009 - May 2011
Novell, Inc. March 2001 - July 2009
Omniture, Inc September 1996 - February 2001
Brigham Young University 1995 - 1996
Skills
Apache, Linux, Java, Perl, Web Applications, SQL, MySQL, Bash, JavaScript, CSS, Web Services, Tomcat, Eclipse, Oracle, JBoss Application Server, Web Development, Integration, HTML, Subversion, Software Engineering, Shell Scripting, C, C++, IntelliJ IDEA, PHP, Python, J2EE Web Services, LDAP, Scrum, JBoss, Nagios, PL/SQL, eDirectory, SQL Tuning, jQuery, Git, Amazon Web Services..., Amazon Web Services, AngularJS
Education
Brigham Young University 1990 — 1996
Bachelor of Science, Honors Mathematics (major); Physics (minor); Computer Science (emphasis), 3.69
Layton High School 1987 — 1990
Department of Defence - American Forces Network- Broadcast Center August 2010 - Present
Lockheed Martin IS&GS October 2008 - September 2010
Lockheed Martin Information Technology May 2008 - September 2010
Lockheed-Martin May 2008 - September 2010
Lockheed Martin Information Technology/ Department of Defense/ Defense Media Activity Broadcast October 2007 - September 2010
The Patriots Jet Team Foundation 2007 - 2010
APEX Systems, Inc January 2008 - May 2008
APEX Systems, Inc October 2007 - January 2008
Affiliated Computer Services, Inc February 2007 - October 2007
Affiliated Computing Services June 2006 - October 2007
Skills
Active Directory, Microsoft Exchange, Windows Server, Servers, Network Administration, Antivirus, Hardware
Education
Learning Tree InternationalMicrosoft
Pitzer College 1992 — 1996
BA, History
Pitzer College 1992 — 1996
BA, History
California State Polytechnic University-Pomona 1981 — 1986
Bachelor of Arts (B.A.), History
Mt. San Antonio College 1978 — 1981
AA, history
Mt. San Antonio College 1978 — 1981
AA, History
Learning Tree InternationalWindows
LifeServe Blood Center January 2012 - Present
ACER CORPORATION October 2007 - September 2011
GATEWAY, INC August 2004 - September 2007
AFFILIATED COMPUTER SERVICES, INC November 2003 - July 2004
GATEWAY, INC September 2001 - October 2003
Lockheed-Martin Corporation July 2000 - August 2001
GATEWAY, INC March 1996 - July 2000
GATEWAY, INC February 1993 - July 2000
Gateway, Inc. April 1994 - February 1996
Skills
Disaster Recovery, Virtualization, VMware, Data Center, Management, Process Improvement, Information Technology, Team Leadership, Vendor Management, Oracle, Team Building, Cross-functional Team..., Troubleshooting, System Administration, Hardware, Windows Server, Integration, System Deployment, IT Management, Program Management, Windows 7, Servers, IT Service Management, Strategic Planning, Project Management, Leadership, Cisco Technologies, Operating Systems, Firewalls
Education
The University of South Dakota 1991 — 1992
Masters of Business Administration, Management Information Systems
University of Wyoming 1980 — 1985
B.S, Agricultural Economics/Agricultural Business
ACS, a Xerox Company 2010 - Present
Affiliated Computer Services, Inc (ACS) 2009 - Present
ACS January 2008 - Present
Affiliated Computer Services Inc. 2008 - Present
Affiliated Computer Services (ACS) 2006 - Present
ACS September 2005 - January 2008
Analysts International 2000 - 2005
Analysts International 2000 - 2005
Inacom Information Systems July 1998 - July 2000
Education
Tulane University - A.B. Freeman School of Business 2004 — 2005
Sabre Holdings March 2012 - Present
Affiliated Computer services, inc March 2011 - March 2012
ACS, a Xerox Company March 2009 - March 2011
ACS, a Xerox Company October 2000 - March 2009
Skills
Windows, VMware, ITIL, Servers, Data Center, Project Management, IT Management, Vendor Management, Visio, SharePoint, Windows Server, SDLC, Testing, Agile Methodologies, PMP, SQL, Active Directory, Software Documentation, Management, Virtualization, Integration, SaaS, Requirements Analysis, Databases, Disaster Recovery, Software Development, IT Operations, Cloud Computing, Security, PMO, IT Service Management, Process Improvement, Microsoft SQL Server, System Administration, Enterprise Architecture, IIS, Software Project..., IT Strategy
Education
Michigan State University 1990 — 1995
BS, Mechanical Engineering
L-3 National Security Solutions September 2013 - Present
SAIC November 2002 - September 2013
Affiliated Computer Services, Inc August 2000 - July 2002
Dekatron Corp October 1998 - August 2000
Skills
Active Directory, VMware ESX, HP-UX, SAN, NAS, Windows Server, Windows, Linux, Mac OS, CommVault, Netbackup, DHCP, WSUS, VBScript, Batch Files, Servers, TCP/IP, System Deployment, Network Administration, DNS, Troubleshooting, Hardware, System Administration, VMware, Group Policy, Storage Area Networks, Operating Systems, Security, vSphere, Networking, Network Security, VMware vSphere
Education
Clark University 1998 — 1998
Certificate, Microsoft Windows NT Administration
NRI Schools 1996 — 1998
Certificate, Computer Programming
Wentworth Technical School 1990 — 1991
Certificate, Computer Electronics
Gloucester High School 1985 — 1989
Diploma
Nike December 2014 - Present
Mainz Brady Group December 2013 - December 2014
WorldVentures March 2012 - December 2013
Robert Half Technology August 2011 - March 2012
Instrument Sales and Service January 2008 - December 2008
Affiliated Computer Services Inc March 2006 - January 2008
Moss Communications 1996 - 1999
Skills
Databases, Microsoft SQL Server, Unix, Data Analysis, T-SQL, C#, .NET, SQL, ASP.NET MVC, Web Applications, SSRS, Requirements Analysis, jQuery, System Administration, Linux, SSIS, IIS, Software Development, JavaScript, Visual Studio, Integration, Creative Solutions, SharePoint, Crystal Reports, Oracle, LINQ, OData, Perl, VMware, ETL, .Net WebAPI, SDLC, APIs, New Relic, Web Development, Subversion, MySQL, WCF Services, WCF, PHP, Windows Server, Apigee, JMeter, Splunk, Programming, Apache, Database Administration, Java, OAuth, Certified ScrumMaster
Education
Linfield College 2000 — 2005
BA, Computer Science
Wayne Community College January 2015 - Present
Wayne county public schools January 2014 - Present
Wilson County Schools August 2012 - August 2013
Wayne County Public Schools August 2010 - June 2011
PPD April 2010 - March 2011
Affiliated Computer Services, Inc February 2010 - April 2010
SBC Internet Services September 2008 - January 2010
Smart Choices For Youth Inc. April 2008 - July 2008
Barton College October 2007 - March 2008
Vista Health Plan October 2006 - June 2007
Skills
Microsoft Office, Community Outreach, Customer Service, Teaching, Research, Leadership, Marketing, Troubleshooting, Microsoft Excel, Coaching, Time Management, Nonprofits, Staff Development, Program Management, Public Speaking, Youth Mentoring, Student Affairs, Leadership Development, Higher Education
Education
Central Michigan University 2010 — 2012
MSA, Administration
Fayetteville State University 1993 — 1998
bs, business administration
Fayetteville State University 1993 — 1998
Bachelor of Science, Business Administration/Marketing
2007
Resource Specialist, St Matthew Catholic School San Mateo, CA June 2015 - Present
St. Matthew Catholic School San Mateo, CA August 2014 - Present
Affiliated Computer Services, Inc October 2002 - October 2005
Lockheed Martin Corporation May 1995 - October 2002
Lockheed Corporation May 1983 - May 1995
Brophy & Associates, Inc./ Datacom Services, Corp November 1982 - May 1983
Sweet Zone, Inc.Park Slope August 1981 - November 1982
Skills
Community Outreach, Marketing Communications, Fundraising, Real Estate Development, Event Management, New Business Development, Business Networking, Business Development, Marketing Research, Sales, Team Building, Strategic Planning, Non-profits, Customer Service, Start-ups, Management, Public Relations, Negotiation, CRM, Leadership, Entrepreneurship, Human Resources
Education
Notre Dame de Namur University 2014 — 2017
Masters Degree (pursing), Special Education and Teaching
University of Maryland 1978 — 1981
B.A, Consumer Economics
Affiliated Computer Services, Inc August 2011 - January 2012
Prim Perfect Publications October 2008 - August 2011
State of Tennessee October 2001 - October 2008
Cub Scout Pack 374 Middle Tennessee Boy Scouts of America August 2004 - July 2007
State of Tennessee September 1991 - October 2001
DHS, State of Tennessee September 1990 - September 1991
Skills
Microsoft Office, Customer Service, Process Scheduler, Benefits Administration, Editing, Public Speaking, Technical Writing, Research, Copy Editing, Software Documentation, Proposal Writing, Books, Fundraising, Troubleshooting, Leadership, Windows 7, Social Media, Outlook, Training
Education
ITT Technical Institute-Nashville 2009 — 2011
Associate of Science (AS), Information Technologies - Computer Network Systems
Middle Tennessee State University 1985 — 1989
BS, Mass Communication
Xerox January 2010 - Present
ACS December 1989 - 2010
Affiliated Computer Services, Inc 1989 - 2010
Skills
OS/390, TSO, Mainframe, z/OS, MVS, SDSF, VSAM, Disaster Recovery, ISPF, IBM Mainframe, JCL, SMP/E, CICS, REXX, DB2, JES2, Netcool, AIX, Incident Management, COBOL, Storage Management, RACF, Fileaid, IBM Utilities, Operating Systems, High Availability, Infrastructure, ITIL, Data Center, Storage, IT Service Management, IT Operations, Unix, System Deployment, SAN, Solaris
Education
City University of New York-Hunter College
CSC - Computer Sciences Corporation October 2014 - Present
All Native Systems December 2009 - October 2014
TEKSystems/Harris/Raytheon January 2008 - October 2009
Carlson Hospitality Worldwide Reservation Center August 2004 - October 2007
ConAgra Foods May 2001 - June 2004
Physicians Mutual Insurance Company October 1999 - May 2001
Affiliated Computer Services, Inc November 1997 - September 1999
Skills
Troubleshooting, Hardware, Networking, Help Desk Support, Information Technology, Servers, Windows Server, Access, Printers, Computer Hardware, TCP/IP, Software Documentation
Education
LeTourneau University
Bachelor of Science, Electrical Engineering Technology
Sutherland Global Services December 2014 - Present
Computer Sciences Corporation October 2009 - Present
Affiliated Computer Services, Inc December 1996 - October 2009
MCI May 1993 - December 1996
Equifax May 1990 - May 1993
Skills
Outsourcing, Management, Corporate Law, Negotiation, Contract Negotiation, IT Outsourcing, BPO, Executive Management, Intellectual Property, Leadership, Legal Writing, Mergers, Software Licensing, Strategy, Telecommunications, Vendor Management
Education
George Mason University 1986 — 1989
JD
The University of Georgia 1982 — 1986
ABJ, Public Relations/Political Science
Computer Sciences Corporation/DataStaff, Inc 2011 - Present
Blue Cross Blue Shield November 2008 - Present
Affiliated Computer Services, Inc 2002 - 2009
ACS, a Xerox Company April 2002 - August 2008
Blue Cross Blue Shield February 1998 - April 2002
Skills
Testing, SDLC, Project Management, MS Project, Vendor Management, COBOL, Business Analysis, DB2
Education
Control Data Institute
BS program, Computer Science Major; Accounting / Computer Science
Pierce College
Pflanzer-aviation.com January 2013 - Present
Blue Cross/Blue Shield October 2009 - Present
Affiliated Computer Services, Inc June 2005 - October 2009
USA Group, INC. 1989 - 1999
Skills
Business Analysis, Vendor Management, Outsourcing, Contract Negotiation, New Business Development, Business Development, Six Sigma, Government, PMP, Team Leadership, Healthcare, Training, Non-profits
Education
Purdue University 1972 — 1976
Computer Science
Scottsdale Unified School District April 2015 - Present
Texas Separation Technologies December 2014 - February 2015
Independent Contractor June 2014 - December 2014
MI-SWACO/A Schlumberger Company August 2013 - April 2014
Fitness International, LLC October 2012 - January 2013
Affiliated Computer Services, Inc March 2003 - July 2010
Andersen June 1993 - June 2002
Skills
Operations Management, Process Improvement, Budgets, Change Management, Team Building, Team Leadership, Leadership, Microsoft Word, Outlook, Call Centers, Forecasting, Training, Strategic Planning, Management, Risk Management, Contract Negotiation, Project Planning, Business Process..., Project Management, Analysis, Coaching, Facilities Management
Education
Self Educated 2013 — 2015
Scottsdale Community College 2011 — 2013
Administration Of Justice Studies, Criminal Justice
Southwest Airlines February 2013 - Present
Data Networks Corporation July 2012 - February 2013
StepShows.com January 1999 - December 2012
CACI International Inc October 2008 - July 2012
Pinnacle Airlines Corp. November 2005 - April 2009
Affiliated Computer Services Inc February 2006 - September 2008
FedEx Express November 2004 - September 2005
American Home Shield 2000 - 2000
AT&T January 1996 - May 1999
IBM May 1989 - May 1995
Skills
SDLC, Testing, User Acceptance Testing, Business Analysis, SQL, Quality Assurance, Systems Analysis, Databases, Software Documentation, Software Development, System Testing, Digital Photography, Quality Center, Software Testing Life..., Instructor-led Training, Access, Business Process, Project Management, Oracle, Test Planning, Visio, Web Applications, Test Cases, Agile Project Management, Integration, Video Editing, Security Clearance, Microsoft Excel, PowerPoint, Requirements Gathering, Business Requirements, Agile Methodologies, SharePoint, Commercial Photography, Manual Testing, Software Quality..., MySQL, Microsoft Word, Videography - Weddings..., Defect Tracking, BMC Remedy, Business Process..., Regression Testing, Automated Software..., PHP, phpMyAdmin, WordPress, Root Cause Analysis, Mac OS, Altea Inventory, ARD...
Education
Webster University 2003 — 2005
Master of Arts, Computer Resources & Information Managment
Rust College 1988 — 1989
Bachelor of Science, Computer Science
Alcorn State University 1985 — 1987
N/A, Computer Science
eScience and Technology Solutions, Inc June 2015 - Present
Engility Corporation (formerly TASC,Inc) September 2012 - Present
Enterprise Information Services November 2003 - April 2012
EIS as a subcontractor to Northrop Grumman November 2003 - April 2012
Affiliated Computer Services, Inc November 2001 - November 2003
Skills
DoD, Earned Value Management, Program Management, Government Contracting, Requirements Management, Systems Engineering, Leadership, Business Analysis, Defense, Quality Assurance, Business Process..., Security Clearance, Process Engineering, Information Assurance, System Architecture, Logistics, Requirements Analysis, Project Portfolio..., Aviation, Testing, Contract Management
Education
Georgia Southern University - College of Business Administration
MBA
University of Georgia - Terry College of Business
BBA, Business
Xerox February 2010 - Present
Hewitt Associates August 2009 - December 2009
Fidelity Investments September 2008 - December 2008
Affiliated Computer Services Inc March 2008 - August 2008
1199 SEIU October 2007 - February 2008
ExcellerateHRO September 2004 - October 2007
SEIU Local 32BJ March 1992 - May 2004
Twenty-Six Realty Associates February 1982 - March 1992
Skills
Employee Relations, Benefits Administration, Employee Benefits, Pensions, Human Resources, Defined Benefit, Payroll, Retirement, Labor Relations, Analysis, Coaching, Applicant Tracking..., Outsourcing, Project Management, CRM, Business Analysis, System Administration, Personnel Management, Vendor Management, HR Consulting, Quality Assurance, Databases, Customer Service, Change Management, Microsoft Excel
Education
City University of New York-College of Staten Island 1980 — 1982
Electrical Engineering
Lockheed Martin August 2015 - Present
Lockheed Martin Australia August 2012 - August 2015
Lockheed Martin March 2004 - August 2012
Affiliated Computer Services, Inc December 2001 - March 2004
AOL November 2000 - December 2001
XM Satellite Radio July 2000 - November 2000
Seibels Bruce Group November 1997 - July 2000
MCI Telecommunicatons September 1995 - November 1997
Skills
Business Process..., Payroll, System Testing, Resource Management, SQL, Negotiation, FAR, Process Improvement, Analysis, Program Management, Finance, Integration, Contract Management, Government Contracting, SAP, Risk Management, Change Management, Vendor Management, Financial Modeling, Team Leadership, Project Planning, Business Analysis, Stakeholder Management, Earned Value Management
Education
Temple University 1985 — 1991
BBA
Temple University - Fox School of Business and Management 1985 — 1990
BS in Accounting and Management Information Systems
DaVita, Inc November 2004 - Present
Affiliated Computer Services, Inc September 2003 - November 2004
Affiliated Computer Services, Inc May 2001 - August 2003
Eastern Kentucky University August 2000 - May 2001
Eastern Kentucky University August 1999 - May 2001
American International Assurance Co. January 1994 - January 1998
Skills
ETL, T-SQL, SDLC, Database Design, Microsoft SQL Server, Agile Methodologies, Data Modeling, Healthcare Information..., ASP, Integration, Program Management, SQL, Business Intelligence, Visual Basic, Databases, C#, Software Development, Relational Databases, SharePoint, Software Project..., IIS, Access, Scrum, Quality Assurance, Enterprise Architecture, .NET, SSRS, Visual Studio, SSIS, ASP.NET, SOA, Data Warehousing, Visio, Web Applications, VB.NET, Web Services
Education
Eastern Kentucky University 1999 — 2001
Master, Computer Science, 4.0
Chinese Traditional Medical University 1986 — 1992
Bachelor Degree, Pharmacology
Xerox Busines Services October 2004 - Present
Affiliated Computer Services Inc. May 2002 - October 2004
Affiliated Computer Services Inc. March 1997 - May 2002
The Genix Group August 1988 - March 1997
The Genix Group January 1987 - August 1988
Allegheny International, Inc. October 1984 - January 1987
Allegheny International, Inc. March 1983 - October 1984
Allegheny International, Inc. April 1981 - March 1983
Mobay Chemical Corporation September 1979 - April 1981
Mobay Chemical Corporation August 1977 - September 1979
Skills
Hardware, Outsourcing, Data Center, Management, Project Management, Troubleshooting, Networking, Databases, Service Delivery, Program Management, Telecommunications, ITIL, IT Service Management, Active Directory, Software Installation, Mainframe, IT Strategy, Vendor Management
Education
University of Pittsburgh 1986 — 1992
Master of Science Degree
Duquesne University
Master Certificate of Achievement
Hewlett Packard Eductional Services
ITIL V3 Foundations Certification
Institute of Computer Management
Associate Degree
Pennsylvania State University
Bachelor of Science Degree
Salt River Project May 2012 - Present
Salt River Project July 2011 - April 2012
Starwood Hotels & Resorts Worldwide, Inc November 2007 - July 2011
Affiliated Computer Services, Inc February 2006 - November 2007
Cingular Wireless October 2001 - July 2005
KPMG January 2001 - October 2001
Skills
SQL, Sarbanes-Oxley Act, Financial Analysis, Analysis, Auditing, Internal Controls, Accounting, Management, Internal Audit, Process Improvement, Financial Reporting, Metrics, SAP, Oracle, Business Objects, Hyperion, MicroStrategy Reporting, Microsoft Excel, Access
Education
Arizona State University 2009 — 2011
Master, Business Administration
New Mexico State University 1997 — 1999
Bachelor of Accountancy
Defense Contract Audit Agency (DCAA) March 2012 - Present
H&R Block January 2012 - April 2012
Bizz Tax & Accounting December 2009 - March 2012
H&R Block January 2011 - April 2011
ACS, a Xerox Company May 2008 - December 2009
ACS, a Xerox Company November 2007 - May 2008
Affiliated Computer Services, Inc July 2004 - November 2007
Foundation For Senior Living December 2000 - May 2004
Mesa Community Action Network, Inc June 1998 - December 2000
Fitzpatrick November 1995 - May 1998
Skills
PeopleSoft, Quickbooks, Peachtree, Great Plains, Accounting, General Ledger, Balance, Reconciliations, Cost, Income Tax, Journal Entries, Financial Reporting, Accounts Payable, Accounts Receivable, Internal Controls, GAAP, Payroll, SOX, Account Reconciliation, Cost Accounting, Reconciliation, Accruals, Fixed Assets, Purchasing, Auditing, JD Edwards, Financial Analysis, Budgeting, Tax, Financial Accounting, Variance Analysis, Cash Flow, Government Auditing...
Education
Keller Graduate School of Management 2006 — 2010
MBA, Accounting and Financial Management
Bradley University 1979 — 1982
BA, Business Administration
Yesmail 2014 - Present
Yesmail 2011 - 2014
Yesmail 2011 - 2011
Yesmail April 2006 - 2011
Affiliated Computer Services Inc. April 2005 - March 2006
@Once September 2003 - April 2005
@Once April 2003 - September 2003
Hewlett-Packard January 2003 - April 2003
Jenkon 2000 - 2002
Our Lady of Lourdes Regional Medical Center 1999 - 2000
Skills
Agile Methodologies, SOA, General Awesomeness, Agile & Waterfall..., ETL, Data Modeling, Software Development, Agile Testing, Scrum, Enterprise Architecture, Data Warehousing, SaaS, Web Services, Agile Application..., SQL, SDLC, MongoDB, Business Intelligence, Big Data, Databases, Cloud Computing, Integration, XML, Hobbit, Dog Aggression, Mongolian, Dog Grooming, Agility, Enterprise Software, Dogs, Zombies, Information Architecture, Wizard, Dog Bites, REST, Agile Project Management, Dog Training, Dog Behavior, Agile Modeling, Scalability, Digital Marketing
Education
University of Louisiana at Lafayette 1995 — 1999
Master’s Degree, Computer Science
Loyola University New Orleans 1985 — 1989
Bachelor’s Degree, Physics
Total System Services, Inc. April 2004 - Present
Affiliated Computer Services Inc. January 2002 - February 2004
Blue Cross Blue Shield of Georgia January 2000 - February 2002
Skills
Fileaid, Payment Systems, CICS, JCL, VSAM, COBOLII, HTML, XML, JavaScript, DB2, IMS DB/DC, COBOL, Requirements Analysis, Software Documentation, Requirements Gathering, SQL, Software Development, Software Project..., Business Analysis, Business Requirements, IBM Mainframe, SDLC
Education
Albany State University 1987 — 1991
B.S. Computer Science, Computer Science
Bracewell & Giuliani LLP October 2012 - Present
Lumeris April 2012 - October 2012
ICON Clinical Research November 2006 - April 2012
Cerner Corporation 2005 - 2006
Affiliated Computer Services, Inc 2005 - 2006
Tekgraf Corporation 2001 - 2005
Rockwell Automation 1999 - 2001
Skills
Informatics, Clinical Trials, Clinical Research, EDC, Oracle Clinical, SAS, CRF design, Medidata, GCP, Databases, SDLC, C#, Healthcare, CTMS, Integration, Software Documentation, XML, SSIS, Data Management, 21 CFR Part 11, Clinical Data Management, ETL, Testing, Oncology, CRO, Database Administration, ICH-GCP, Visio, CDISC, Validation, Inform, eCRF, Pharmaceutical Industry, Stored Procedures, Database Design, VBScript, SharePoint, SSRS, Data Modeling, Quality Assurance, Change Control, Access, Data Warehousing, Microsoft SQL Server, IIS, Data Analysis, Visual Basic, SQL, Disaster Recovery, User Acceptance Testing
Education
Texas A&M University-Commerce
Master of Business Administration (M.B.A.)
Brigham Young University - Hawaii
BSC, Infomation System and Business
Ericsson June 2011 - Present
Affiliated Computer Services, Inc April 2004 - June 2011
Ericsson Telecom (at Digicel Site) June 2003 - January 2004
Ericsson Telecom (TIM) October 2002 - May 2003
Empresa Tecnológica Ericsson (TXM) November 2001 - September 2002
Empresa Tecnólogica Ericsson (TXM) March 1993 - November 2001
Skills
Solaris, Shell Scripting, Netbackup, Veritas, Troubleshooting, Unix, Solaris Volume Manager, ZFS, Veritas Cluster Server, Veritas Storage..., Solaris Zones, Disaster Recovery, Servers, Linux, Testing, System Administration, HP-UX, High Availability, Software Design, IP, Operating Systems, Switches, Integration, VoIP, System Deployment, Network Administration, Software Documentation, Databases, SQL, Oracle, Windows, Red Hat Linux, VPN, ITIL, Sun, TCP/IP, Suse
Education
Instituto Técnico y de Estudios Superiores de
Diploma, Statistical Process Control
Universidad Autónoma de Nuevo León
B.S, Control and Computing Engineering
United Parcel Service, INC January 2007 - Present
AFFILIATED COMPUTER SERVICES, INC May 2004 - April 2007
Prudential Investments June 2000 - November 2002
AMERICAN MANAGEMENT SYSTEMS April 1999 - June 2000
Skills
Software Documentation, Business Requirements, Requirements Gathering, Visio, Business Analysis, Integration, Requirements Analysis, Analysis
Education
AvTech Institute 2003 — 2004
Certificate, Computer Programming
Bloomsburg University of Pennsylvania 1992 — 1996
BS, Finance
Bloomsburg University
Bachelor of Science, Finance
Capital Office Products June 2014 - December 2014
West Asset November 2008 - October 2011
Cavalier Communications March 2007 - October 2008
Matrix Distribution August 2005 - January 2007
Affiliated Computer Services Inc September 2001 - July 2005
Skills
Sales, Marketing, Sales Management, Account Management, Training, Management, Lead Generation, Email Marketing, Direct Sales, B2B, Sales Operations, Cold Calling, Direct Marketing, Customer Service, Marketing Management, Sales Presentations, Analysis, Pricing, Proposal Writing
Education
Kentucky State University 2001 — 2005
Bachelors, Business Marketing
Kentucky State University 2000 — 2005
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Nokia Networks February 2014 - Present
Nokia Siemens Networks May 2012 - February 2014
Nokia Siemens Networks October 2010 - June 2012
Affiliated Computer Services, Inc December 2008 - October 2010
Nokia Siemens Networks April 2005 - December 2008
Nokia Siemens Networks Communications, Carrier Services. Telecommunications Solutions April 2005 - December 2008
Siemens April 2005 - December 2008
Alestra 2001 - 2002
Lucent 1996 - 2001
Skills
Program Management, Cross-functional Team..., PMP, Service Delivery, PMO, LTE, Telecommunications, 3G, SDH, GSM, ITIL, Software Project..., GPRS, IP, WiMAX, Project Portfolio..., BSS, 2G, Cellular Communications, IT Management, Integration, Project Planning, Wireless, IT Service Management, Rollout, UMTS, Mobile Devices, MS Project, Pre-sales, Outsourcing, VoIP, Business Process, Team Leadership, Open Source Software, VAS, Core Network, Transmission, Mobile Communications, Network Design, System Deployment, IT Strategy, Managed Services, Telco, WCDMA, CDMA, IT Operations, NSN, RAN, 4G, SS7
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey 1988 — 1992
Engineer’s Degree, Electronics and Communications
Universidad del Valle de México 2009 — 2011
Master, Business Administration
Universidad Autónoma de Nuevo León 2005 — 2005
Certification, Sistemas Avanzados de Transporte IP
The George Washington University 1995 — 1996
Certification, Project Management
AFFILIATED COMPUTER SERVICES, INC March 2007 - Present
Education
Tennessee Technological University
Bachelor of Science, Computer Science
University of Kentucky
Master of Business Administration, 2003
Affiliated Computer Services Inc. a Xerox Company May 1995 - March 2010
AFFILIATED COMPUTER SERVICES, INC January 1997 - January 2003
AFFILIATED COMPUTER SERVICES, INC January 1995 - January 1997
Skills
Employee Benefits, Recruiting, Employee Relations, Training, Interviews, Talent Acquisition, Performance Management, Human Resources, Process Improvement, Benefits Administration, Customer Service, FMLA, HR Policies, HRIS, Payroll, New Hire Orientations, Vendor Management, Onboarding, Call Centers
Education
Cornell University
Pace University
bachelor's degree
University of Phoenix Elementary Education August 2009 - Present
CICERO SCHOOL DISTRICT August 2008 - June 2009
Woodbine Elementary/Goodwin ElementaryLiteracy Facilitator August 2008 - June 2009
Waukegan School District August 2007 - June 2008
COMMUNITY CONSOLIDATED SCHOOL DISTRICT August 2007 - August 2007
COMMUNITY CONSOLIDATED SCHOOL DISTRICT March 2007 - June 2007
AFFILIATED COMPUTER SERVICES, INC April 2002 - October 2006
SALLIE MAE, INC February 1998 - December 2001
Education
University 2009 — 2011
Masters, Elementary Education
University of Illinois at Urbana-Champaign
Bachelor of Arts
Northern Illinois University
Masters, Business Administration
Rational Interaction August 2015 - September 2015
Microsoft August 2014 - August 2015
VMC for Microsoft Xbox Technical Support August 2013 - August 2014
Microsoft July 2012 - August 2013
VMC for O36 January 2012 - July 2012
Affiliated Computer Services Inc April 2009 - March 2011
Affiliated Computer Services Inc November 2008 - April 2009
AAMCO Transmissions September 2003 - December 2004
Bonded Consulting Services May 1997 - August 2003
Skills
Training, Customer Satisfaction, Team Building, Quality Assurance, Leadership, Microsoft Office, Project Management, Team Leadership, Sales, Account Management, Service Delivery, Technical Support, Operations Management, Project Coordination, Result Oriented, Organizational..., Customer Retention, Customer Advocacy, Coaching, Team Management, Superior Client Service, Hiring Employees, Forecasting, Team Builder, Problem Solving, Driving Results, Deadline Driven, Analitical, Coaching Staff, CSS, Negotiation, Analysis, Process Improvement, Marketing, Budgets, Recruiting, Microsoft Excel, Windows, PowerPoint, Inventory Management, Call Center, New Business Development, Sales Management, Strong Coaching and..., Effective Communicator, Performance Benchmarking, Latin American markets, CPE, Business Analytics, Customer Experience
Education
Pierce College at Fort Steilacoom 1991 — 1992
Business Administration and Management, General
Sterling High 1986 — 1988
General Studies
AFFILIATED COMPUTER SERVICES, INC July 2004 - February 2010
SOUTHERN INSTITUTE OF COSMETOLOGY August 2003 - July 2004
AMS DIRECT, INC January 1997 - January 2001
AMS Direct, Inc. January 1997 - January 1999
FEDEX CORPORATION January 1993 - January 1997
Education
Keller Graduate School of Management of DeVry University 2008 — 2010
Masters of Science, Project Management
Arkansas State University
Bachelors of Science, Human Resources Management
KELLER GRADUATE SCHOOL OF MANAGEMENT
Masters, Project Management
SOUTHERN INSTITUTE OF COSMETOLOGY
Affiliated Computer Services, Inc January 2011 - Present
Affiliated Computer Services, Inc October 2010 - December 2010
The Christian Center September 2010 - December 2010
Affiliated Computer Services, Inc February 2009 - October 2010
Education
Indiana Business College 2009 — 2010
Associate of Applied Science, Accounting
Atos Origin September 2012 - Present
ISIS Wallet July 2012 - September 2012
Insight Global, Inc May 2012 - June 2012
MetLife Home Loans 2011 - 2012
AFFILIATED COMPUTER SERVICES, INC 1999 - 2010
AT&T 1988 - 1999
Skills
Budgeting, Customer Service, Purchasing, SLA, IT Service Management, Customer Relations, ITIL, Lean Sigma, Mainframe, midrange, IT Management, IT Operations, IT Outsourcing, Mortgage Banking, Data Center, Team Building, Training & Development, Vendor Management, Service Delivery, Documentation, Computer Hardware, Outsourcing, Process Improvement, Lotus Notes, AS400, Desktop Support, Servers, Business Analysis, Remedy, Troubleshooting, Operations Management, Business Process, Change Management, Incident Management, Cross-functional Team..., Citrix, Service Desk, Deployment, Project Implementation, Service Management, Vendor Relations, Systems Analysis, MS Project, Business Process..., SharePoint, Offshoring, Resource Management, Managed Services, Business Management, ISO 20000
Education
Dallas Baptist University 1994 — 1998
MBA, Finance
Arkansas State University
BS, Business Management
Southern Methodist University
LAN and Network Administration
Capital One May 2011 - Present
Astyra Corporation November 2007 - May 2011
CODE X, Inc. March 2007 - November 2007
AFFILIATED COMPUTER SERVICES, INC July 2006 - October 2006
Capital One May 1994 - July 2005
Skills
Scrum, Open Text Livelink, Risk Management, Process Management, People Management, Quality Assurance, Data Management, Document Management, Embossing, Infrastructure, Requirements Analysis, SDLC
Education
Averett University 2005 — 2007
Bachelor's, Business Administration
Northrop Grumman Information Systems June 2010 - Present
Northrop Grumman Information Systems October 2004 - June 2010
AFFILIATED COMPUTER SERVICES, INC July 2002 - October 2004
CINGULAR WIRELESS February 2002 - June 2002
PREDICTIVE SYSTEMS, INC January 1999 - January 2002
SUNTRUST BANK INC January 1998 - January 1999
BELLSOUTH CELLULAR CORPORATION January 1997 - January 1998
Alltel Information Services January 1996 - January 1997
MCI COMMUNICATIONS CORPORATION January 1993 - January 1996
MCI Vision January 1991 - January 1993
Skills
SDLC, Agile, Software Development, Process Improvement, Software Project..., MS Project, Process Development, PMO, Requirements Gathering, Agile Methodologies, Vendor Management, Project Management
Education
University of Maryland,College 1989 — 1991
MBA, Information Systems/Marketing
California University of Pennsylvania 1981 — 1985
BS, Petroleum Technology
Law Office of José A. Cabada August 2004 - Present
Affiliated Computer Services, Inc 2003 - 2004
Haynes and Boone, LLP 1999 - 2003
Brobeck, Phleger & Harrison LLP 1996 - 1999
Skills
Corporate Law, Contract Negotiation
Education
Stanford University Law School
The University of Texas at Austin
Bachelor, Business Administration
Computer Fixers February 2008 - Present
Eagle Freedom Properties, LLC October 2004 - Present
FedEx Services, Inc September 1999 - October 2004
Affiliated Computer Services, Inc November 1998 - August 1999
Caliber System, Inc January 1997 - October 1998
Roadway Services, Inc February 1990 - December 1996
Control Power CorporationPhone May 1982 - May 1988
Education
The University of Akron
B.S. Bachelor of Science, Computer Science
Columbia College November 2008 - Present
Affiliated Computer Services, Inc May 2008 - October 2008
GE Capital August 2006 - April 2008
GE Capital January 2004 - July 2006
University of Missouri August 2003 - December 2003
Missouri Department of Conservation August 2002 - August 2003
Skills
Data Analysis, Analysis, Courses, Modeling, SAS, Statistics, Mathematics, Six Sigma, Teaching, Analytics, Databases, Programming, Excel, Risk, Microsoft Office, Access, Metrics, Research, Process Improvement, Problem Solving, Database Management, Budgeting, SQL, Mentoring, Visio, Microsoft Excel, SharePoint, Leadership, Business Analysis, Team Leadership, Program Management, Staff Development, Instructional Design, Student Affairs, Training, Public Speaking, Higher Education, Strategic Planning, Nonprofits, Management
Education
University of Missouri-Columbia 2002 — 2003
Master's Degree, Statistics, 3.66
Southwest Missouri State University 1998 — 2002
Bachelor's Degree, Mathematics, 3.93
Cognizant Technology Solutions July 2014 - Present
Cognizant Technology Solutions July 2012 - June 2014
Cognizant Technology Solutions April 2010 - June 2012
Cognizant Technology Solutions May 2008 - March 2010
Cognizant Technology Solutions September 2006 - June 2007
Affiliated Computer Services Inc October 2005 - August 2006
Maples ESM Technology Pvt .Ltd January 2004 - September 2005
Skills
Global Delivery, IT Strategy, Service Delivery, Pre-sales, ITIL, IT Service Management, Solution Architecture, SDLC, Data Center, IT Operations, Vendor Management, IT Outsourcing, Resource Management, Requirements Analysis
Education
PSG College of Technology
Bachelor of Computer Technology
Sikkim Manipal University
Master of Business Administration (M.B.A.)
The BlackStar Project August 2011 - July 2013
SUPERVALU December 2010 - March 2012
Affiliated Computer Services, Inc March 2005 - October 2008
Skills
Recruiting, Customer Service, Tutoring, Human Resources, Program Management, Nonprofits, Retail, Merchandising, Data Entry, Inventory Management, Community Outreach, Microsoft Excel, PowerPoint, Planograms, Microsoft Office, Financial Analysis, Microsoft Word, Pricing, Outlook, Cashiering, Direct Sales, Creative Writing, Copy Editing, Data Analysis, Recruitment Advertising, Resume Writing, Fundraising, Non-profits, Budgets, Process Scheduler, Public Speaking, Time Management, Facebook, Leadership, Event Planning, Interviews, Social Networking, Lesson Planning
Education
Northeastern Illinois University 2009 — 2010
Bachelors of Arts, English
University of Illinois at Chicago 2002 — 2004
Chemistry
St. Ignatius College Prep 1997 — 2001
High School Diploma
Protocol Sysyems Inc. September 2009 - Present
Zombie Manor September 2013 - November 2013
Affiliated Computer Services, Inc September 2006 - October 2009
PepsiCo August 2004 - September 2006
ExxonMobil January 2000 - September 2004
ExxonMobil June 1997 - December 2000
Skills
Active Directory, Enterprise Architecture, Data Center, Server Administration, Windows Server, Servers, Troubleshooting, Virtualization, Backup & Restore, Disaster Recovery, Windows 7, DNS, TCP/IP, RDP, IP VPN, Change Management, Antivirus, Hardware Diagnostics, Computer Network..., Network Administration, Tape Libraries, Disk Arrays
Education
Texas A&M University 1979 — 1982
JJ Pearce
Echelon Group LLC January 2013 - February 2013
Boeing (contract through PDS Tech. Inc) June 2012 - November 2012
IBM (contract through SRA International) October 2005 - April 2012
St. Jude Children's Research Hospital July 2003 - October 2005
Innovative Technical Consulting November 2001 - March 2003
Metamor Enterprise Solutions May 2000 - September 2001
Affiliated Computer Services, INC April 1997 - March 2000
TSW International August 1996 - April 1997
Skills
PMP Certified, Oracle Certified DBA, Oracle, PL/SQL, SDLC, Oracle E-Business Suite, Oracle Applications, Oracle RAC, RMAN, Databases, Oracle Reports, Unix Shell Scripting, Performance Tuning, Data Modeling, Linux, PMP, Data Guard, SQL*Plus, Oracle Enterprise..., Systems Analysis, Data Migration, Oracle Forms, SQL Tuning, Oracle HR, Software Documentation, Program Management, Apache, RDBMS, Toad, Oracle Application..., OBIEE, Project Management, Testing, Business Intelligence, Oracle Discoverer, Shell Scripting, Servers, Enterprise Architecture, Requirements Analysis, Database Administration, AIX, Production Support, Software Project..., Erwin, ETL, Cloud Computing, Solaris, Data Warehousing, Oracle Application..., Java
Education
Florida International University 1991 — 1995
Bachelor of Science (B.Sc.), Computer Science
CampusLogic 2010 - 2011
Target National Bank November 2008 - July 2010
University of Phoenix July 2007 - September 2008
Affiliated Computer Services Inc July 2005 - July 2007
Skills
Loans, Student Financial Aid, Title IV, Credit, Cash Flow
Education
Arizona State University 2006 — 2007
South Mountain Community College 2003 — 2006
Affiliated Computer Services, Inc August 2011 - December 2011
American Family Life Assurance Company February 2009 - April 2011
Watco Resources November 2004 - August 2008
Skills
Communication, Interpersonal Skill, Microsoft Technologies, Information Technology, Computer Proficiency, Sales Order Processing, Microsoft Office, Sales Presentations, Technical Support, Oral & Written..., Organization, Close Attention to...
Education
Kansas State University
Bachelor of Arts Degree, English Literature
United States Marine Corps January 2008 - Present
Affiliated Computer Services, Inc March 2005 - December 2007
Fermers Precision October 2004 - March 2005
Skills
Support Wide Area..., Microsoft Office, Leadership, Writing, Tactical Communications, Oracle 11i, marksmanship Coach, Marksmanship, Problem Solving, Committed to..., Team Management, Teacher Training, Personal Finance, Goal Oriented, Organization, Accountability, Quality Assurance, Professional Mentoring
Education
Herkimer County Community College 2005 — 2006
None, Business Administration and Management, General
State University of New York College of Agriculture and Technology at Morrisville 2003 — 2005
None, Business Administration and Management, General
Dachser USA May 2013 - Present
Dachser Transport Of America May 2013 - Present
CGL Facility Mgmt. January 2012 - December 2012
JNJ Service March 2011 - October 2011
AFFILIATED COMPUTER SERVICES INC April 2006 - March 2011
PEROT SYSTEMS GOVERNMENT SERVICES August 2004 - August 2005
Wachovia Operational Services December 2003 - August 2004
LUCENT TECHNOLOGIES (formerly AT&T) October 1998 - March 2003
LUCENT TECHNOLOGIES (Formerly, AT&T) April 1986 - September 1998
Skills
Accounts Payable, Data Entry, Organizational..., Outlook, Microsoft Office, Independence, Microsoft Word, Time Management, Bank Reconciliation, Account Reconciliation, Balance, SAP, IES Virtual Environment, Teamwork, Microsoft Excel, Filing, Numeric Filing, Record Labels, Email
Education
Dekalb Community College 1980 — 1982
Business Administration and Management, General
AT&T (U-Verse) March 2015 - May 2015
DELL February 2005 - February 2014
Texas Instruments 2004 - 2005
Southern Methodist University 2003 - 2004
Affiliated Computer Services, Inc 1998 - 2002
Skills
VMware, Windows Server, Servers, Active Directory, Virtualization, DHCP, Group Policy, Disaster Recovery, Troubleshooting, DNS, Storage, Data Center, TCP/IP, VPN, ITIL, Citrix
Education
CCCCD at Park 2014 — 2014
VCP5-DCA, Virtualization, Cloud and Infrastructure, In Progress
SMU School of Engineering 2003 — 2004
Microsoft Certified Systems Engineer, Network and System Administration/Administrator, Passed
Eastfield College
Associate's Degree, AAS, Computer Programming, 3.6
Health and Human Services Commission April 2011 - Present
Health and Human Services Commission March 2009 - March 2011
City of Allen January 2008 - October 2008
Affiliated Computer Services, Inc February 2005 - January 2008
Evins Personnel April 2001 - August 2004
Skills
IT Management, Client Computing Design, Technical Support, Service Delivery, Asset Management, Communication, Customer Service, Project Management, DELL-KACE, Imaging, Software Distribution, SCCM, LANDesk, Ultra-VNC, PC Anywhere, BMC Remedy, Active Directory, LDAP, DNS, WSUS, Windows 8 & 7, MS Office Suite 2013,..., Citrix, MS Lync, Webex, GotoMeeting, IBM, HP Hardware, Dell, Toshiba, Cisco switches
Education
South Plains College 1992 — 1994
Criminal Justice/Law Enforcement Administration