PacifiCare Behavioral Health
Industry: Company
DescriptionFounded: 1986 Parent organization: PacifiCare Health Systems
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PacifiCare Behavioral Health Employees
HCA October 2006 - Present
UnitedHealthcare January 2006 - September 2006
PacifiCare April 2000 - January 2006
PacifiCare Behavioral Health November 1997 - April 2000
Adams County Mental Health Center March 1993 - November 1997
Skills
Healthcare, Medicare, Medicaid, Hospitals, Physician Relations, Healthcare Management, Network Development, EMR, Healthcare Consulting, HIPAA, Managed Care, Healthcare Information..., Physicians, Provider Relations, Revenue Cycle, Quality Improvement, HMO, Health Insurance, PPO
Education
University of Houston 1989 — 1991
Bachalor of Science, Psychology
Stephen F. Austin State University 1987 — 1989
Kaiser Permanente July 2011 - Present
OptumHealth (United HealthCare) June 2005 - July 2011
PacifiCare Behavioral Health (now OptumHealth) March 2002 - June 2005
PacifiCare Behavioral Health January 1999 - March 2002
COLUMBIA HEALTHCARE, LAS ENCINAS HOSPITAL April 1997 - January 1999
THE RADER INSTITUTE, ELDERS DIVISION June 1995 - April 1997
HEALTH INDUSTRIES OF AMERICA, EDGEMONT HOSPITAL March 1994 - June 1995
CALIFORNIA PSYCHIATRIC MANAGEMENT SERVICES March 1992 - March 1994
VISTA HILL MANAGEMENT SERVICES, HENRY MAYO NEWHALL MEMORIAL HOSPITAL March 1989 - March 1992
Skills
EAP, Chemical Dependency, Healthcare, Gerontology, Hospitals, Managed Care, Mental Health, Behavioral Health, Health, Clinical, Disease Management, Case Management, Healthcare Management, Wellness, Corporate Wellness, Wellness Programs, Healthcare Consulting, Clinical Research, Leadership, Training, Medicare, Management, Healthcare Information..., Health Policy, Employee Wellness, Account Management, Case Managment, Employee Benefits, Quality Improvement, Health Insurance, HIPAA, Operations Management, Systems Engineering, Healthcare Industry, Program Management, Team Building, Utilization Management, Strategic Planning, CRM, Policy, Coaching, Executive Management, Medicaid, Consulting, Provider Relations, Health Care Reform, Business Development, Insurance, Physicians, Software Documentation
Education
WELCOA (Wellness Council of America) 2011 — 2012
Wellness Certification (Faculty Status), Worksite Wellness
University of Phoenix 2000 — 2001
MBA, Business Administration
Health Insurance Association of America (HIAA)
Certified Managed Healthcare Professional, HealthCare
University of Southern California (USC)
Management Development Program in Health Care, HealthCare Leadership
Los Angeles Mission College
Certificate in Chemical Dependency, Chemical Dependency
University of California, Los Angeles (UCLA)
Gerontology Designation, Gerontology
Ryokan
MA, Psychology
California State University-Northridge
BA, Psychology
Big Blue Eye Consulting, LLC March 2012 - Present
Kimberly Allen January 2011 - September 2015
The Arbor May 2012 - August 2013
Addiction Directions August 2011 - July 2012
Austin Recovery November 2009 - January 2011
Coach Kim Allen August 2002 - November 2009
Workers Assistance Program November 1999 - August 2002
PacifiCare Behavioral Health October 1996 - August 1998
Skills
Behavioral Health, Mental Health, Social Services, Public Speaking, Treatment, Community Outreach, Crisis Intervention, Leadership Development, Program Development, Leadership, Healthcare, Team Building, Case Management, Negotiation, Workshop Facilitation, Strategic Planning, Business Development, Community Engagement, Community Organizing, Marketing Strategy, Sales Presentations
Education
Amberton University 2000 — 2009
Master of Science (M.S.), Human Development and Family Studies, 3.90
The University of Texas at Austin 1977 — 1981
Bachelor of Arts, Journalism
OptumHealth January 2012 - Present
OptumHealth/United Heathcare April 2006 - February 2012
PacifiCare Behavioral Health March 1993 - April 2005
Private Practice January 1988 - January 1998
Education
Pepperdine University 1980 — 1985
Master's degree, Counseling Psychology
Care1st Health Plan - Yes, its all about you. February 2015 - Present
California State University, Fullerton October 2014 - Present
ActiveSteps February 2014 - Present
Care1st Health Plan - Yes, its all about you. May 2014 - January 2015
Western Youth Services September 2013 - May 2014
Beacon Health Strategies June 2013 - January 2014
Comprehensive Behavioral Health Management July 2009 - June 2013
PROTOTYPES, Centers for Innovation in Health, Mental Health and Social Services July 2012 - February 2013
United Healthcare February 2007 - July 2009
PacifiCare Behavioral Health February 2005 - February 2007
Skills
MS Project, Access, Word, Visio, Internet, Tutoring, Education, Coaching, Excel, Process Improvement, Business Analysis, Healthcare, Health Insurance, HIPAA, Strategic Planning, SharePoint, Training, Mental Health, Adobe Acrobat, Provider Relations, Credentialing, Case Management, Project Management, Medicare, Social Services, Medicaid, Managed Care, Microsoft Office, Psychotherapy, Quality Improvement, Business Process..., Project Planning, Behavioral Health, Network Development, NCQA, Mental Health Counseling, HMO, Integration, Contract Negotiation, Case Managment, Leadership, Microsoft Excel, Microsoft Word, Team Building, Data Analysis, Healthcare Management, Outlook, Program Management, Policy, Disease Management
Education
California State University-Fullerton 2011 — 2014
Masters of Social Work, Social Work
Saddleback College 2007 — 2008
Master Teacher Certificate, Early Childhood Development
California State University-Fullerton 2002 — 2007
Bachelor of Arts, Management
MedImmune June 2005 - Present
Novartis 1999 - 2005
PacifiCare Behavioral Health 1995 - 1999
Skills
Biotechnology, Vaccines, Pharmaceutical Sales, Infectious Diseases, Pharmaceutical Industry, Pulmonology, Buy & Bill, Biopharmaceuticals, Neurology, Cardiology, Gastroenterology, Managed Care, Hospital Sales, Immunology, Endocrinology, Product Launch, Biologics
Education
University of California, Irvine
Bachelor of Arts (BA), Social Ecology, emphasis in Human Development
Jake Jacobs Consulting, LLC July 2013 - Present
Eli Lilly and Company March 2001 - July 2013
PacifiCare Behavioral Health January 1997 - March 2001
Value Behavioral Health, Inc January 1994 - December 1997
Marriage and Family Counseling February 1982 - December 1997
Skills
Managed Care, Diabetes, Pharmaceutical Sales, Pharmacy Benefit..., Pharmaceutical Industry, Healthcare, Account Management, Market Access, Pricing, Cross-functional Team..., Neurology, Wellness, Psychology, Public Sector, Mental Health, Advocacy, Cardiology, Selling Skills, Hospitals, Rheumatology, Osteoporosis, Pharmacy, Therapeutic Areas, Dermatology, Sales Force Development, Sales, Managed Markets, Biotechnology, Oncology, Sales Operations, Medicare Part D, Sales Effectiveness, Clinical Trials, Outcomes Research, Hospital Sales, Gastroenterology, Psychiatry, Product Launch, Neuroscience, Clinical Research, Urology, Pulmonology, Infectious Diseases, Allergy, Endocrinology, Pain Management, Pharmaceutics, Internal Medicine, Clinical Development
Education
Pepperdine University 1980 — 1982
MA, Psychology, 3.66 GPA
Hope International University 1976 — 1979
BA, Religious Studies/Psychology
Riverside County Regional Medical Center April 2015 - July 2015
Aurora Behavioral HealthCare August 2014 - December 2014
NAMM California May 2007 - March 2014
The First American Corp November 2006 - May 2007
PacifiCare Behavioral Health April 2004 - November 2006
Countrywide Financial Corporation September 2001 - March 2004
Self Realization Fellowship June 1996 - June 2001
Skills
HIPAA, Health Information..., Healthcare Information..., Crystal Reports, EHR, HL7, Visio, Informatics, EMR, Medicare, SDLC, Healthcare Management, Healthcare Consulting, Revenue Cycle, Practice Management, Managed Care, Management
Education
Cal Poly Pomona 1994 — 1997
Bachelor of Science (BS), BS - Computer Information Systems
Los Angeles County July 2012 - Present
Private Practice July 2007 - July 2013
Metroplitan State Hospital July 2007 - July 2012
Los Angeles Superior Court September 2007 - June 2012
PacifiCare Behavioral Health May 2001 - February 2006
Great-West Healthcare February 1998 - May 2001
Prudential Healthcare 1991 - 1998
Skills
Psychiatry, Behavioral Health, Clinical Research, Mental Health, Medicine, Hospitals, Inpatient, Managed Care, Healthcare, Psychotherapy, Treatment, Utilization Management, Board Certified, Case Management, Quality Improvement, Case Managment, Clinical Supervision, Training, Public Health, Crisis Intervention, Program Development, Forensic Psychiatry, Family Therapy, Medicaid, Chemical Dependency, Adolescents, Addiction Recovery, Therapists
Education
University of California, Los Angeles 2006 — 2007
Fellowship, Forensic Psychiatry
The George Washington University School of Medicine and Health Sciences 1982 — 1986
Psychiatry Residency
Boston University School of Medicine 1977 — 1982
MD
Boston University 1975 — 1982
BA, Medical Sciences, Political Science
Beacon Health Options January 2015 - Present
ValueOptions, Inc.® May 2007 - January 2015
United Behavioral Health 2006 - 2007
PacifiCare Behavioral Health 2002 - 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking
Education
New Mexico State University 1997 — 2001
Doctor of Philosophy (Ph.D.), Counseling Psychology
California Polytechnic State University-San Luis Obispo 1994 — 1997
Masters of Science, Psychology
California Polytechnic State University-San Luis Obispo 1989 — 1992
Bachelor of Science (B.S.), Human Development Concentration: Applied Developmental Psychology
OptumHealth July 2007 - Present
PacifiCare Behavioral Health January 2007 - July 2007
PacifiCare Behavioral Health January 2004 - December 2006
PacifiCare Behavioral Health June 1998 - December 2003
AT&T October 1996 - February 1998
Skills
Training, Employee Training, Management, Account Management, Program Management, Customer Service, Sales, Healthcare, Business Strategy, Customer Experience, Microsoft Word, Invoicing, Financial Services, Process Improvement, Call Centers
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1978 — 1982
Bachelor of Science, Information System
Neece Counseling Services January 2014 - Present
Grayson County Juvenile Sex Offender Treatment Program January 2013 - Present
Collin County Juvenile Department June 2012 - Present
Kerwin Testing & Therapy Group July 2011 - Present
Dallas County Juvenile Department September 2008 - March 2013
PacifiCare Behavioral Health 2002 - 2007
Skills
Treatment, Adolescents, Psychotherapy, Counseling, Psychology, Groups, Psychological Testing, Mental Health, Group Therapy, Clinical, Family Therapy, CBT, Anger Management, Crisis Intervention, Therapists, Professional Counseling, Psychological Assessment, Mental Health Counseling, Clinical Research, Case Managment, Behavioral Health, Counseling Psychology, Social Services
Education
University of North Texas 2006 — 2008
M.S., Counseling Psychology
University of North Texas 2000 — 2004
Bachelor of Arts, Psychology
OptumHealth December 2007 - Present
PacifiCare Behavioral Health February 2006 - December 2007
Cigna Behavioral Health January 2002 - July 2004
San Fernando Valley Community Mental Health Center September 1997 - January 2002
New York State Psychiatric Institute January 1997 - May 1997
New York State Psychiatric Institute September 1996 - December 1996
Jewish Home and Hospital January 1996 - June 1996
Harlem Hospital September 1995 - December 1995
Skills
Disease Management, Utilization Management, Behavioral Health, Clinical Supervision, Managed Care, Mental Health, NCQA, Case Managment, Provider Relations, Clinical Research, Treatment, Motivational..., Case Management, Family Therapy, Psychotherapy, Social Services
Education
Columbia University School of Social Work 1996 — 1997
Masters of Science, Social Work
University of California, Los Angeles 1991 — 1993
Bachelor of Arts, Psychology
Didi Hirsch Community Mental Health Services May 2011 - Present
Verdugo Mental Health October 2007 - May 2011
pacificare behavioral Health 2004 - 2007
Verdugo Mental Health June 2000 - May 2004
Hillview Mental Health Center September 1998 - May 2000
Phoenix Academy May 1997 - May 1998
Pacificare Behavioral Health September 1996 - May 1997
Assistance League of Southern California June 1994 - May 1996
Skills
Adolescents, Behavioral Health, Case Management, CBT, Clinical Research, Case Managment, Crisis Intervention, Clinical Supervision, Group Therapy, Life Transitions, Mental Health, Mental Health Counseling, Staff Development, Family Therapy, Psychology, Psychotherapy, Treatment, Social Services
Education
University of Southern California 1993 — 1995
Master's degree, Marrige, Family, Child Counseling
University of Southern California 1989 — 1993
Bachelor of Arts (B.A.), Psychology, Russian Language and Literature
Health Net, Inc. July 2010 - Present
Health Net, Inc. March 2000 - July 2010
Health Net of California May 1998 - March 2000
PacifiCare Behavioral Health 1996 - 1998
Health Management Center 1991 - 1993
Skills
Medicare, Policy, Leadership, Program Management, Managed Care, Healthcare, Management, Health Insurance, Strategy, Insurance, Healthcare Management, Risk Management, Medical Compliance, Cross-functional Team..., Ethics, Finance, Claim, Team Leadership, Executive Management, Healthcare Consulting, Training, Risk Assessment, Strategic Planning, Team Building, Provider Relations, Health Policy, Employee Benefits, Access, HMO, Data Analysis, Budgeting, Regulatory Compliance, Business Ethics, Professional Ethics, Ethical Leadership, Ethical Decision Making, Medical Ethics, Code of Ethics, Legal Ethics, Compliance Management, Building Effective..., Strategic Alliances, Regulatory Standards, Regulatory Requirements, Regulatory Reporting, Change Management, Enterprise Wide..., Business Reporting
Education
Portland State University
Bachelor's degree
U of PA
Master of Arts (M.A.)
Universitaet Stuttgart
Pinnacle Claims Management, Inc. October 2014 - Present
Communications by Cher January 2000 - Present
JIPC Management October 2013 - September 2014
PacifiCare Health Systems 1997 - 2000
PacifiCare Behavioral Health January 1995 - June 1997
Southern California Edison (SCE) January 1992 - January 1995
Skills
Writing Skills, Public Speaking, Public Relations Skills, Blogging, Public Relations, Newsletters, Press Releases, Small Business, Freelance Writing, Facebook, Media Relations, Copywriting, Speech Writing, Corporate Communications, Copy Editing, Social Media Marketing, Social Media, Marketing, Writing
Education
California State University-Fullerton 1983 — 1986
Bachelor of Arts, Communications/Public Relations
Mt. Whitney High School 1978 — 1981
HIgh School Diploma
Sagewood Wellness Center 1999 - Present
Juice Plus 1998 - Present
PacifiCare Behavioral Health 1993 - 1996
Inpatient and Outpatient Counseling Centers June 1985 - February 1993
Skills
Pain Relief, Pain Management, Healing, Nutrition, Wellness, Holistic Health, Wellbeing, Wellness Coaching, Personal Development, Lifestyle Coaching, Energy Healing, Sports Injuries, Injury Prevention, Injury Treatment, Neuromuscular Therapy, Reiki, Therapeutic Massage, Headaches, Neck Pain, Back Pain, Emotional Clearing, Muscle Pain, Integrative Mind-Body..., Muscle Therapy, Injury Rehabilitation, Treatment, Injury, Lifestyle, Stress Management, Supplements, Weight, Fitness, Emotional Problems, Counseling Psychology, Self-esteem, Self-confidence, Grief Counseling, Relaxation, Stress, Bodywork, Energy Work, Trigger Point Therapy, Deep Tissue Massage, Myofascial Release, Sciatica, Psychology, Chronic Pain, Migraine, Rehabilitation, Trauma
Education
California State University-Fullerton 1976 — 1980
Bachelor of Arts (B.A.), English
California State University, Fullerton 1982 — 1985
Master of Science (M.S.), Counseling Psychology
Western Institute of Neuromuscular Therapy
Neuromuscular Therapy Training Institute
Neuromuscular Therapy Certification, Neuromuscular Therapy
Project Management Institute 2014 - Present
University of Washington 2013 - Present
Cynergy2 1994 - Present
University of California, Irvine Extension 2006 - 2013
Management Concepts 2012 - 2012
PacifiCare Behavioral Health 1997 - 2000
PacifiCare Health Systems 1994 - 1996
Skills
Technical Writers, Project Management, Training Delivery, Training, Project Management..., Project Management..., Project Management..., Teaching, E-Learning, On line Training, Curriculum Design, Leadership Development, Workshop Facilitation, Staff Development, Organizational..., Instructional Design, Adult Education, Higher Education, Curriculum Development, Instructor-led Training
Education
University of California, San Diego 1984 — 1986
Bachelor of Arts (BA), Writing, General
Pepperdine University, The George L. Graziadio School of Business and Management
Master of Business Administration (MBA), Business Administration and Management, General
Toyota USA April 2015 - Present
Toyota Motor Sales February 2011 - April 2015
Toyota Motor Sales May 2007 - March 2011
Toyota Motor Sales August 2005 - May 2007
Toyota July 2003 - August 2005
Tomas Rivera Policy Institute August 2002 - July 2003
Pasadena City College August 1999 - July 2002
PacifiCare Behavioral Health July 1998 - October 1999
Skills
Cross-functional Team..., Strategic Planning, Competitive Analysis, Market Research, Automotive, Data Analysis, Product Development, Process Improvement, Market Analysis, Marketing Research, SPSS, Project Management, Program Management, Marketing Strategy, Customer Insight, Analysis, Analytics, Business Development, CRM, Customer Satisfaction, Management, Product Launch, Project Planning, Sales, Strategy
Education
Claremont Graduate University 1996 — 1999
Masters, Applied Cognitive Psychology
University of La Verne 1992 — 1996
BS, Psychology
Seattle Waldorf School July 2015 - Present
Hallowell Todaro Center November 2014 - Present
Seattle Children's Hospital 2006 - Present
Epiphany School November 2014 - June 2015
Seattle Children's Hospital February 2014 - March 2015
Stevens Hospital 2005 - 2007
Washington State Office of the Insurance Commissioner 1999 - 2004
PacifiCare Behavioral Health 1998 - 1999
Value Behavioral Health 1995 - 1998
Hope House Inc. 1992 - 1995
Skills
Mental Health, Behavioral Health, Case Management, Case Managment, Child Development, Adolescents, Clinical Research, Medical Social Work, Healthcare, Program Development, Interventions, Therapeutic Crisis..., Anger Management, Clinical Supervision, End of Life, Treatment, Crisis Intervention, Adults, Social Services, Community Outreach, Adult ADHD, Grief Counseling, Parent Coaching, Family Therapy, cognitive behavioral..., Play Therapy, ADHD Coaching, Psychoeducation, Psychotherapy
Education
University at Albany, SUNY 1990 — 1991
MSW, Social Work
State University of New York at Albany
BSW, Social Work
Kaiser Foundation Health Plan March 2011 - November 2013
Kaiser Permanente June 2008 - March 2011
OptumHealth March 2007 - June 2008
United Behavioral Health March 2006 - February 2007
PacifiCare Behavioral Health September 2003 - July 2006
PacifiCare Behavioral Health Systems March 2000 - February 2003
PacifiCare Health Systems February 1999 - February 2000
PacifiCare Behavioral Health September 1997 - January 1999
Skills
Visio, Mergers & Acquisitions, Cross-functional Team..., Enterprise Software, PMO, PMP, Project Portfolio..., Integration, Program Management, Contract Negotiation, Healthcare, Mergers, HIPAA, Product Development, Coaching, Managed Care, Healthcare Information..., Team Building, Vendor Management, Six Sigma, Process Improvement, SDLC, Leadership, Project Management, Change Management, Strategic Planning, Business Process..., Business Analysis, Product Management, Business Intelligence, Strategy, MS Project, Quality Assurance, Resource Management, Requirements Analysis, Software Project..., Agile Project Management, Risk Management, Business Process, Data Analysis, Team Leadership, Disease Management, Management, Project Planning, Health Workforce, IT Strategy, Customer Service, Training, Analysis
Education
Keller Graduate School of Management of DeVry University 1999 — 2002
MBA, Information Technology Systems
California State University-Fullerton
Bachelor of Science and a Bachelor of Arts, Physical Education (Kinesiology) and Psychology
Self-employed April 2008 - Present
Quiznos Sub November 2003 - July 2006
PacifiCare Behavioral Health May 1992 - August 1999
Skills
Restaurant Management, Operational Efficiency, fitness, Small Business, Commercial Real Estate, Day Trading, triathlon, Marathon, Cashiering, Time Management, Public Speaking, Advertising, Strategic Planning
Education
UC Irvine 1998 — 2001
Master of Business Administration (M.B.A.), Business Administration and Management, General
UC Berkeley 1986 — 1989
Bachelor of Arts (B.A.), French Language and Literature
Beacon Health Options July 2015 - Present
ValueOptions December 2012 - December 2014
ValueOptions June 2007 - November 2012
United Behavioral Health March 2006 - June 2007
PacifiCare Behavioral Health December 1999 - February 2006
Skills
Managed Care, Medicare, Healthcare, Behavioral Health, Medicaid, Provider Relations, Health Insurance, HIPAA, Case Management, Mental Health, Disease Management, Healthcare Management, Leadership, Process Improvement, Utilization Management, Employee Benefits, Clinical Supervision, Call Centers, EAP, Psychotherapy, Data Analysis, Program Development, Mental Health Counseling, Clinical Research, Customer Service, Healthcare Consulting, Strategic Planning, Wellness, Change Management
Education
Duke University
Ph.D., Psychology
University of Rochester
BA, Psychology
Optum February 2013 - Present
OptumHealth January 2009 - February 2013
OptumHealth August 2008 - December 2009
OptumHealth November 2005 - July 2008
PacifiCare Behavioral Health August 2003 - November 2005
Skills
Managed Care, Healthcare, Disease Management, Account Management, Process Improvement, Call Centers, Strategic Planning, Analytics, Business Analysis, Coaching, Cross-functional Team..., Data Analysis, Employee Benefits, HIPAA, HMO, Health Insurance, Healthcare Industry, Healthcare Information..., Healthcare Management, Insurance, Leadership, PPO, Provider Relations, Sales, Salesforce.com, Team Building, Hospitals, Medicaid
Education
Ashford University
Bachelor of Applied Science (B.A.Sc.), Health and Human Services
Lindstrom Associates, Inc. 1998 - Present
PacifiCare Life and Health Insurance Company 1986 - 1997
PacifiCare Behavioral Health 1988 - 1994
Skills
Insurance Business..., Reinsurance Intermediary, Business Sales, Arbitration, Transitional Executive, Business Acquisitions, Business Acquisition, Health Insurance, Insurance, Underwriting, Sales, Executive Management, Medicare, Employee Benefits, Reinsurance, Brokers, Disability Insurance, Life Insurance
Education
Northern Illinois University
Bachelor of Science and Graduate Studies, Mathematics
Perri Solutions LLC August 2014 - Present
Cenpatico Behavioral Health July 2010 - 2014
Amerigroup Corporation August 2007 - July 2010
Amerigroup Corporation July 2005 - August 2007
PacifiCare Behavioral Health December 2003 - July 2005
CIGNA Behavioral Health April 2001 - December 2003
Magellan Health Services April 2000 - April 2001
ValueOptions 1997 - 2001
Skills
Product Development, EMR, Change Management, Process Improvement, Leadership, Business Development, Team Leadership, Project Management, Strategy, Healthcare, Medicaid, Managed Care, Program Management, Health Information..., Healthcare Management, Information Technology, Marketing Strategy, Healthcare Information..., Analytics, Healthcare Industry, Strategic Planning, Account Management, Business Strategy, Analysis, Network Development, Medicare, Cross-functional Team..., Sales Process, Training, Management, Provider Relations, Marketing, Organizational..., Executive Management, Policy, Health Policy, Team Building, Contract Negotiation, PPO, Utilization Management, HIPAA, Consulting, Health Insurance, Hospitals, Mentoring, Healthcare Consulting
Education
Colorado Technical University 2008 — 2009
MBA, Healthcare
Mary Baldwin College 1987 — 1991
Bachelor of Arts, Political Science and Government, Cum Laude
Washington Irving High School 1984 — 1987
diploma, college preparatory
ymarketing January 2013 - Present
Orange County location June 1999 - Present
UnitedHealth Group April 2003 - March 2010
PacifiCare Behavioral Health 2001 - 2003
Craftech Corporation 1999 - 2001
Canon Computer Systems, Inc. 1997 - 1999
Scantron, Survey Solutions Division 1995 - 1997
Advantage Plus Marketing Group 1994 - 1995
Chiron IntraOptics, Inc. 1990 - 1994
Professional Association of Diving Instructors (PADI) February 1981 - November 1989
Skills
Lead Generation, Advertising, Direct Marketing, Leadership, Research, Healthcare, Marketing Management, Marketing, Marketing Strategy, Product Marketing, Marketing Communications, CRM, Account Management, Strategic Planning, Direct Mail, Member Acquisition &..., Department Budgeting, Agency Relationship..., Vendor Management, Creative Briefs, Customer Retention, Social Media Marketing, SEM, PPC, Social Media, Copywriting, Blogging, SEO, Facebook Marketing, Management, B2B, Cross-functional Team..., Mobile Marketing, Email Marketing, Product Launch, Online Marketing, Analytics, Integrated Marketing, Digital Marketing, Strategy
Education
College of DuPage
North Central College
UnitedHealthcare April 2013 - Present
ComPsych July 2007 - November 2011
PacifiCare Behavioral Health February 1998 - July 2007
Magellan Health Services October 1996 - February 1998
U.S. Behavioral Health January 1991 - October 1996
Skills
Editing, Holistic Health, Team Building, Negotiation, Healthcare, Event Management, Public Relations, Wellbeing, Outlook, Microsoft Office, Microsoft Word, Business Development, Customer Service, Events, Managed Care, Leadership, Training, Account Management, Employee Benefits, Sales, Management, Project Management, Behavioral Health, Start-ups, Selling, Insurance, Strategic Planning
Education
California School of Professional Psychology 1992 — 1996
Doctorate of Philosophy, ABD, Organizational Psychology/Development
California School of Professional Psychology 1992 — 1996
Master of Organizational Psychology
Chapman University 1987 — 1990
Master of Clinical Psychology
University of California, Santa Barbara 1982 — 1987
Bachelor of Science (B.S.)
Optum, a UnitedHealth Group company April 2008 - Present
Beckman Coulter 2005 - 2014
Volt Workforce Solutions August 2007 - April 2008
UnitedHealth Group January 2006 - July 2007
PacifiCare Behavioral Health 2003 - 2006
James Publishing July 1994 - April 1996
Cost Care Inc. 1990 - 1993
Skills
Healthcare, Strategy, Health Insurance, Managed Care, Medicare, Editing, Writing, Proposal Writing, Training Delivery, Screenwriting, Magazine Articles, Healthcare Industry, Team Building, Medicaid, Employee Engagement, Management, Leadership, HIPAA, Healthcare Information...
Education
University of Southern California 2000 — 2002
MHN, a Health Net Company October 2005 - Present
PacifiCare Behavioral Health 2000 - 2005
Skills
Managed Care, Healthcare, Customer Service, Health Insurance, Training, Team Building, Public Speaking, Coaching, Medicare, Leadership, Outlook, HIPAA, Insurance, Account Management, Customer Satisfaction, Nonprofits, Salesforce.com, Strategic Planning, Microsoft Word, Employee Benefits
Education
University of Phoenix 2010 — 2012
BA, Psychology
Ashford University 2007 — 2010
AA, Business
Brandman University, Part of the Chapman University System
Master of Business Administration (MBA), Health/Health Care Administration/Management
Brandman University, Part of the Chapman University System
OptumHealth 2010 - 2012
Carrot 2007 - 2010
United Behavioral Health 2006 - 2007
PacifiCare Behavioral Health 1998 - 2006
Skills
Fulfillment Management, Client Fulfillment, Print-on-demand..., Fulfillment Services, Print Automation, Demand Fulfillment, Project Management, Marketing Communications, Warehousing, Warehouse Automation, Inventory Management, Vendor Managed Inventory, Interactive Marketing, Integrated Marketing, Marketing, Advertising, Direct Mail, Direct Marketing, Print-on-demand, Managed Care, Strategic Planning, Team Building, Process Improvement, Leadership, Vendor Management, Account Management, Cross-functional Team..., Change Management, Sourcing, Marketing Strategy, Budgets, Healthcare, Analytics
Education
University of North Carolina at Wilmington 1991 — 1992
Phoenix College 1989 — 1990
Northern Arizona University 1987 — 1989
Aetna 2015 - Present
Center for Clinical Informatics 2014 - 2014
UPMC 2014 - 2014
ValueOptions, Inc.® 2008 - 2014
Optum 2006 - 2008
PacifiCare Behavioral Health 2005 - 2006
PacifiCare Behavioral Health 1999 - 2005
PacifiCare Behavioral Health 1998 - 1999
RAND Corporation 1997 - 1998
Department of Veterans Affairs 1994 - 1997
Skills
Management, Analytics, Disease Management, Healthcare Information..., Managed Care, Healthcare, Team Building, Analysis, HIPAA, Case Managment, Medicare, Clinical Research, Data Analysis, Healthcare Management, Healthcare Consulting, Health Policy, Quality Improvement, Program Management, Provider Relations, Strategy, Case Management
Education
Carnegie Mellon University
Master of Science (MS), Public Management and Policy, Highest Distinction
Carnegie Mellon University
Bachelor of Science (BS), History and Spanish, University Honors
Loyola High School
Coventry Health Care, an Aetna Company May 2013 - Present
Coventry Health Care April 2012 - Present
Coventry Health Care, Inc January 2008 - Present
PacifiCare Behavioral Health January 2004 - January 2007
Skills
Ability to meet..., Team Leadership, Project Management, Project Planning, Flexibility, Time Management, Analytics, Customer Service, Creative Strategy, Task Driven, Problem Solving, Strategic Planning, Provider Relations, Recruiting, Credentialing, Hospitals, NCQA, Physicians, Employee Benefits
Education
University of North Texas
Bachelor of Business Administration, Strategic Management and Entrepreneurship
Oregon Health Authority, Public Health Division July 2007 - Present
Portland State University 2004 - 2006
PacifiCare Behavioral Health 2001 - 2004
Skills
Health Education, Training, Public Speaking, Graphic Design, Adult Learning Theory, Presentation Design, Presentation Material, Adobe eLearning Suite, Online Learning, Project Management, Program Evaluation, Health Program Planning, Medical Staff..., Provider Relations, Client-focused, Behavioral Health, Instructional Design
Education
Portland State University 2010 — 2011
Certificate, Training and Development: e-learning
Portland State University 2004 — 2006
MPH, Public Health- Health Promotion/Education
Portland State University 2003 — 2004
Certificate, Project Management
University of Oregon 1992 — 1996
BS, Psychology
Young Living Essential Oils Independent Distributor June 2014 - Present
Miller Consulting Solutions LLC March 2014 - Present
The Millers April 2001 - Present
PacifiCare Behavioral Health August 1996 - August 2001
Skills
Microsoft Excel, Customer Service, Strategic Planning, Social Media, Public Speaking, Event Planning, Microsoft Office, Healthcare, Fundraising
Education
University of California, Riverside 1992 — 1996
Bachelor of Science (B.S.), Business Administration
Optum June 2011 - Present
McKinnon Creative 2010 - Present
Prescription Solutions September 2010 - June 2011
Carrot 2007 - 2010
OptumHealth June 2007 - December 2007
United Behavioral Health January 2006 - September 2007
PacifiCare Behavioral Health 2003 - 2006
thepcshopper.com 2001 - 2003
Aura Systems, Inc. 1995 - 2001
Skills
Project Management, Marketing, Social Media, Adobe Creative Suite, Event Planning, Creative Direction, Marketing Communications, Advertising, Copywriting, Interactive Marketing, Integrated Marketing, Email Marketing, Strategic Planning, Brand Development, Online Advertising, Direct Mail, Marketing Strategy, Cross-functional Team..., Online Marketing, Project Planning, Direct Marketing, Creative Strategy, New Media, Brand Management, Analytics
Education
Capella University 2013 — 2015
MBA, Marketing, 4.0
California State University-Long Beach - College of Business Administration
Private Practice April 2008 - Present
Beacon Comprehensive Behavioral Health Management May 2010 - November 2012
College Hospital December 2009 - May 2010
Value Options October 2006 - April 2008
Laura's House Counseling and Resource Center October 2002 - March 2005
Human Options Domestic Violence Shelter July 2002 - December 2002
PacifiCare Behavioral Health April 2000 - October 2001
PacifiCare Behavioral Health April 1997 - April 2000
Humanistic Mental Health Foundation May 1990 - August 1992
Humanistic Mental Health Foundation December 1989 - May 1990
Skills
Group Therapy, Psychotherapy, CBT, Crisis Intervention, Treatment, Mental Health Counseling, Clinical Research, Therapists, Family Therapy, Anger Management, Mental Health, Behavioral Health, Clinical Supervision, Case Management, Mindfulness, Counseling Psychology, Psychology
Education
National University 2001 — 2003
M.A., Psychology
California State University-Long Beach 1986 — 1990
B.A., Psychology
OCC Fitness Trainer Program
WordSmith Pro 2003 - Present
PacifiCare Behavioral Health 2002 - 2003
HomeBase, Inc. 2000 - 2001
HomeBase, Inc. 1996 - 2000
Wordsmith Extraordinaire 1993 - 1997
Ottenheimer & Company, Inc. 1987 - 1993
PepsiCo, Inc. 1981 - 1987
Skills
Visio, Process Improvement, Project Management, Training, Access, System Administration, Marketing, Budgets, Management, Business Development, Copywriting, Software Documentation, Testing, MS Project, Databases, Newsletters, Technical Writing, Team Building, Leadership, Event Planning
Education
California Institute of the Arts
Fashion/Fine Arts
San Jose State University
Fine Arts
Kaiser Permanente Foundation Health Plans and Hospials, Inc. March 2015 - Present
Abbott Vascular (Contract position) September 2014 - February 2015
Natus Medical April 2013 - August 2013
Sutter Health, West Bay Region; California Pacific Medical Center, a Sutter Health Affiliate February 2004 - April 2013
PacifiCare Behavioral Health 2002 - 2003
Blue Shield of California June 1999 - January 2001
Rob Seide Consulting June 1996 - June 1999
Allegheny Electric Cooperative; PA Rural Electric Association January 1991 - June 1996
Skills
Public Relations, Social Media, Marketing Communications, Media Relations, SEO, Integrated Marketing, Corporate Communications, Direct Marketing, Lead Generation, Internal Communications, Marketing Strategy, Brand Development, Advertising, B2B, Market Research, Strategic Planning, Strategy, Newsletters, Social Networking, Email Marketing, Online Marketing, Social Media Marketing, Marketing, Digital Media, Competitive Analysis, Nonprofits, Analytics, Training, Leadership, Budgets, New Media, Fundraising, Event Management, Corporate Branding, Management, Project Management, CRM, Trade Shows, Product Launch, Online Advertising, Crisis Communications, Direct Mail, Digital Marketing, Strategic Communications, Cross-functional Team...
Education
Muhlenberg College 1977 — 1981
BA, communications/marketing/TV Production
Henry Mayo Newhall Memorial Hospital February 2007 - Present
Jerome Front, MFT & Anne Front, MFT January 2000 - Present
PacifiCare Behavioral Health January 2000 - April 2007
Didi Hirsch - Psychiatric Management Resources 1998 - 2000
Rader Programs 1997 - 1999
Tarzana Treatment Center 1997 - 1999
Skills
Psychotherapy, Healthcare, Hospitals, Chemical Dependency, Case Management Services, Clinical Research, Quality Improvement, Clinical, Palliative Care
Education
Pepperdine University 1992 — 1995
MA, Clinical Psychology
Azusa Pacific University 1986 — 1990
BSW, Social Work
Barbara A. Joseph, RN, LMFT September 2001 - Present
weSPARK Cancer Support Center November 2005 - July 2011
PacifiCare Behavioral Health January 1998 - April 2006
Skills
Mindfulness Meditation, Chemical Dependency, Life Transitions, Self-esteem, Stress Management, CBT, Grief Counseling, Addiction Recovery, Psychotherapy, Stress, Relaxation, Dual Diagnosis, Individual Counselling, Healthcare, Mental Health, Anger Management, Behavioral Health, Mindfulness, Wellbeing, Crisis Intervention, Treatment, Social Services, Family Therapy, Registered Nurse, Meditation, Treatment of depression, EMDR
Education
Antioch University 1991 — 1993
MA, Clinical Psychology
Duquesne University 1968 — 1972
BSN, Nursing
Southern California Edison October 2006 - Present
Pranix November 2003 - September 2006
Pacific Communications 2002 - 2003
PacifiCare Health Systems October 1998 - April 2002
PacifiCare Behavioral Health January 1994 - September 1998
Skills
Strategic Planning, Healthcare, Budgets, Managed Care, Project Management, Health Insurance, Team Building, Forecasting, Performance Management, Management, Sales, Microsoft Excel, Business Process..., Construction
Education
University of Phoenix 2001 — 2003
BS, Business Management
Interior Designers Institute 2006 — 2008
AA, Interior Design
Margot W. Desannoy, MFT 1999 - Present
Private Practice January 1999 - Present
Willow Springs Center October 2005 - March 2015
PacifiCare Behavioral Health August 1998 - October 2005
Child and Family Guidance Center, Northridge and Antelope Valley October 1993 - August 1998
LA County Department of Children and Family Services May 1990 - October 1993
IBM October 1984 - April 1990
California State University, Northridge August 1981 - October 1984
Various Newspapers in the U.S. and Europe 1974 - 1980
Skills
Compassion, Social Emotional..., Healthcare Management, Wellness Coaching, Strategic Planning, Family Therapy, Psychotherapy, Self-esteem, Child Development, Treatment, Adolescents, DBT, Chemical Dependency, Healthcare, Mental Health Counseling, Therapists, Crisis Intervention, Mental Health, Behavioral Health, Clinical Research, Case Managment, Community Outreach, Group Therapy, CBT, Google Groups, Program Development, Counseling Psychology, Life Transitions, Utilization Management
Education
Phillips Graduate Institute 1987 — 1989
MA, Marriage and Family Therapy
University of Dayton 1969 — 1972
BA, English Literature and Journalism
Chestnut Hill College 1968 — 1969
General Education
Mount St. Joseph Academy 1964 — 1968
High School, High School
Thales Raytheon Systems May 2004 - Present
Peter Kao Associates May 2004 - Present
VSBUY January 2003 - May 2004
PacifiCare Behavioral Health June 2000 - December 2002
Texas Instruments May 1997 - June 2000
Peter Kao Associates/Lexington Technology September 1994 - May 1997
Paramount Pictures January 1994 - August 1994
City of New York Board of Education May 1990 - January 1994
Novax International January 1987 - April 1990
AT&T August 1978 - May 1987
Skills
Entrepreneurship, Management, Finance, E-commerce, Mandarin, Chinese, Project Management, Business Strategy, Product Development, Strategic Planning, Mergers, Business Development, Program Management, Product Management, Risk Management, Integration, Process Improvement, Data Analysis, Internet Entrepreneur, E-commerce Consulting, Venture Capital, New Venture Development, Financial Analysis, Corporate Finance, Analysis, Budgets, Change Management, Configuration Management, Cross-functional Team..., Earned Value Management, Java, Leadership, MBA, Mergers, Project Planning, Software Development, Software Engineering, Start-ups, Strategy, System Architecture, Testing, Consulting, Mobile Devices, Unix, Marketing, Databases, Requirements Analysis
Education
Pace University 1984 — 2005
MBA, Finance
Columbia Univesity 1973 — 1974
MS, Electrical Engineering
University of Massachusetts Lowell 1969 — 1973
B.S., Electrical Engineering
Western Growers August 2007 - Present
United Behavioral Health October 2001 - August 2007
PacifiCare Behavioral Health September 1999 - October 2001
PacifiCare Behavioral Health July 1996 - September 1999
Newport PsychCare July 1993 - July 1996
Newport Harbor Child and Adolescent Hospital September 1986 - July 1993
Skills
Health Insurance, Insurance, Employee Benefits, Workers Compensation, Managed Care, Healthcare, Process Improvement, Team Building, Strategic Planning, Training, Change Management, Property & Casualty..., Vendor Management, Management, Cross-functional Team..., Outlook, Sales, Provider Relations, Business Process, Program Management, Leadership, Strategy, Brokers, Claim, Commercial Insurance, Medicare, Professional Liability
Education
Kalamazoo College 1978 — 1982
Bachelors, Fine Arts, Psychology
University of Phoenix
MBA, Business Administration and Management, General
Service Group Insurance & Financial Services April 2014 - Present
ServiceNow 2012 - 2013
ShoreTel 2011 - 2012
ShoreTel 2008 - 2011
UnitedHealth Group 2006 - 2008
PacifiCare Behavioral Health 2000 - 2006
E-Systems Design 1999 - 2000
Ingram Micro 1995 - 1999
Skills
Integration, Enterprise Software, Project Management, Product Management, Infrastructure, Team Building, Telecommunications, Cross-functional Team..., Networking, IT Operations Management, IT Management, IT Service Management, SaaS, Security, IT Leadership, Management, Disaster Recovery, Process Improvement, Team Leadership, Business Communications, Business Intelligence, Leadership, E-commerce, Visio, Project Planning, Training, Vendor Management, Business Communication, Staff Development &..., SDLC, Technical Project..., Infrastructure..., Vendor Relations &..., VoIP, Unified Communications, Unified Messaging, Recruiting, Regulatory Requirements
Education
University of Phoenix 1996 — 1998
BS, Business Information Systems
UnitedHealth Group January 2015 - Present
EmblemHealth June 2014 - January 2015
OptumHealth Behavioral Solutions (United Behavioral Health) July 2006 - April 2014
PacifiCare Behavioral Health January 2005 - July 2006
Encino Hospital Medical Center/Henry Mayo New Hall Memorial Hospital/Providence Holy Cross Medical 2002 - 2006
PacifiCare Behavioral Health February 2000 - December 2004
Childrens Hospital Los Angeles- Adolescent Medicine November 1998 - February 2000
Hollygrove June 1995 - November 1998
Skills
Managed Care, Utilization Management, Quality Improvement, URAC, NCQA, Accreditation, HEDIS, Healthcare Management, Behavioral Health, Quality Improvement..., Data Analysis, Health Policy, Performance Improvement, Medicare, Quality Management, Lean Thinking, Project Management, Utilization Review, Six Sigma, Leadership, Healthcare, Disease Management, Mental Health, HIPAA, Provider Relations, Medicaid, Hospitals, Training, Case Management, Process Improvement, Healthcare Consulting, Clinical Research, HMO, Medicaid Managed Care, Inpatient, Medical Compliance, Healthcare Industry, Health Insurance, Credentialing, Case Managment
Education
California State University-Long Beach 1992 — 1995
MSW, Masters in Social Work
University of California, Riverside 1988 — 1992
BA, Double Major in Psychology and Human Development
pkfdesigns September 2008 - May 2013
OptumHealth/United Behavioral Health April 2008 - July 2008
United Behavioral Health March 2001 - February 2008
PacifiCare Behavioral Health March 1999 - March 2001
PacifiCare Behavioral Health, Inc. June 1996 - March 1999
Bridgemont Corporation April 1994 - February 1996
Kevin's Kards 1989 - 1992
Skills
Marketing, Social Media, Brand Development, Microsoft Office, Social Media Marketing, Nonprofits, Graphics, Management, Email Marketing, Adobe Creative Suite, Event Planning, Entrepreneurship, Retail, Data Analysis, Strategy, Packaging, Business Analysis, SEO, Philanthropy, Typography, Facebook, Administration, Giving, Giving Back, Encourager, Social Justice, fair trade, Social Entrepreneurship, Highly resourceful, Resourceful..., Creative Problem Solving, Collateral, Print Collateral, Systems Analysis, Design Thinking, Analytics, Instagram, Twitter, Pinterest
Education
Irvine Valley College 2007 — 2008
Certifications, Graphic Design
University of California, Irvine 1991 — 1993
BA, Sociology
Chabot Community College 1989 — 1990
Timberlawn Mental Health System May 2014 - Present
Timberlawn Mental Health System March 2012 - May 2014
Methodist Health System January 2011 - September 2012
Timberlawn Mental Health Syst May 2010 - December 2010
Baylor Health Care System May 2009 - August 2009
United Behavioral Health September 2006 - September 2007
PacifiCare Behavioral Health September 2005 - September 2006
Education
The University of Texas at Arlington 2008 — 2010
M.S.S.W., Social Work
University of Mississippi 2000 — 2005
BA, Psychology
Nationwide Insurance (Formerly VPI) October 2005 - Present
PacifiCare Behavioral Health February 1995 - October 2005
Rockwell International 1986 - 1995
Skills
Program Management, SDLC, Vendor Management, Process Improvement, Cross-functional Team..., Change Management, Business Process..., Business Intelligence, Business Analysis, Integration, Operations Management, Management, Strategy, Insurance, Project Management, Project Portfolio..., Enterprise Architecture, Strategic Planning, Team Building, IT Strategy, Risk Management, IT Management, Leadership, CRM, Team Leadership, Business Process, Executive Management, Visio, Management Consulting, PMP, Consulting, Analysis, ERP, Software Project..., Analytics, Requirements Analysis, Start-ups, Product Management, Process Engineering, SaaS, Disaster Recovery, Cloud Computing, Software Development, Outsourcing, Data Center, Data Warehousing, Agile Methodologies, Mergers & Acquisitions, SharePoint, PMO
Education
Boston University 1982 — 1986
BS, Computer Engineering
Parents Reaching Out February 2010 - Present
Parents Reaching Out January 2007 - February 2010
MCLA Psychiatric Medical Group, Inc July 2005 - September 2005
Florence Crittenton July 2000 - July 2001
Glendale Adventist Family Medicine Practice Residency Program February 1998 - January 2001
PacifiCare Behavioral Health March 1998 - July 2000
Adventist Health Behavioral Care Employee Assistance Program August 1997 - February 1998
Skills
Volunteer Training, Adolescents, Mental Health Counseling, Parent Education, Family Therapy, Support Groups, Peer Support, Psychotherapy, Crisis Intervention, Program Development, Group Therapy, EAP, Community Outreach, Young Adults, Case Managment, Nonprofits, Treatment, Behavioral Health, Social Services, Clinical Research, Interventions, Case Management, Counseling Psychology, Mental Health, Therapists, Individual Counselling, Program Evaluation
Education
Phillips Graduate Institute 1995 — 1997
Master of Arts (M.A.), Marital and Family Psychology
San Francisco State University 1989 — 1991
Bachelor of Arts (B.A.), English Literature
Immaculate Heart High School 1980 — 1985
High school degree
Phoenix Benefits Management August 2014 - Present
Kaiser Permanente January 2012 - May 2013
Principal Financial Group January 2009 - December 2010
HMC Corporation 2005 - 2009
Applied General Agency 2001 - 2005
PacifiCare Behavioral Health 2000 - 2001
Universal Standard HealthCare 1996 - 1999
Health Alliance Plan 1995 - 1996
FHP/TakeCare 1988 - 1995
Skills
Managed Care, Selling, Account Management, Medicare, Health Insurance, Sales Management, Sales Process, Sales Operations, Employee Benefits, Insurance, Brokers, Sales, Marketing, Management, Building Sales Teams, Direct Sales, Training, Healthcare, Strategic Selling, Sales Presentations, Business Development, Strategic Planning, Lead Generation, Developing Sales Metrics, Forecasting, Budgets, Team Leadership, Business Planning, Health Savings Accounts, Strategic Thinking, Selling Skills, Value Based Selling, Data Analysis, Medicare Prescription..., Department Budgeting, Group Medical, Medicare Part D, HMO, Individual Health..., Prospecting for New..., Salesforce.com, Marketing Strategy, Taft-Hartley, Health Care Reform, Strategy, CRM
Education
Michigan State University
BS
Gainsco December 2013 - September 2014
DaVita Kidney Care June 2012 - November 2013
ValueOptions, Inc.® September 2007 - January 2012
United Behavioral Health April 2006 - September 2007
PacifiCare Behavioral Health July 2004 - April 2006
PacifiCare Behavioral Health April 2001 - July 2004
Skills
Leadership, Training, Performance Management, Process Improvement, Human Resources, Team Leadership, Business Process..., Customer Service, Employee Training, Healthcare, Leadership Development, Managed Care, Management, Program Management, Recruiting
Education
University of North Texas
B.A, Applied Behavioral Analysis
CashCall, Inc. February 2015 - Present
Automobile Club of Southern California April 2014 - February 2015
Lender Processing Services, Inc. (LPS) February 2013 - April 2014
Volt Technical Resources January 2012 - February 2013
WD, a Western Digital company January 2009 - December 2011
Advantage Sales & Marketing April 2008 - December 2008
Autobytel December 2006 - March 2008
Toshiba September 2006 - December 2006
Fuse Interactive October 2004 - September 2006
PacifiCare Behavioral Health October 2003 - October 2004
Skills
Microsoft.NET, C#, ASP.NET, ASP.NET MVC, WCF Services, Entity Framework, jQuery, Microsoft SQL Server, Oracle, IIS, .NET, Web Development, Scrum, Agile Methodologies, WCF, Visual Studio, T-SQL, VB.NET
Education
Penn State University 2013 — 2015
Master's degree, Information Science
Pepperdine University 1994 — 1996
BS, Management
Child & Family Center September 2014 - Present
Child & Family Center January 2014 - Present
Unum April 2008 - December 2013
UnitedHealth Group January 2006 - December 2007
PacifiCare Behavioral Health 1998 - December 2005
The Holman Group January 1995 - June 1998
Skills
Managed Care, Disease Management, Medicare, Healthcare, Provider Relations, Medicaid, Healthcare Management, Utilization Management, Behavioral Health, Clinical Research, Mental Health, Case Managment, HIPAA, Healthcare Consulting, Health Insurance, Psychotherapy, Healthcare Information..., Process Improvement, Quality Improvement, Employee Benefits, Physicians, Program Development, HMO, Health Policy, Healthcare Industry, Network Development, Case Management, Medicine, Long-term Care
Education
Indiana State University 1987 — 1992
Psy.D., Clinical Psychology
California State University-Fullerton 1984 — 1987
B.S., Psychology
Anthem November 2014 - Present
Medpedia, Inc. 2009 - Present
WellPoint, Amerigroup Division, Maryland January 2013 - October 2014
AmeriGroup May 2007 - December 2012
United Behavioral Health 2005 - 2007
United Health Group 2005 - 2007
PacifiCare Behavioral Health 2003 - 2007
PacifiCare 2003 - 2005
APS Healthcare 2000 - 2003
ValueOptions 1996 - 2000
Skills
Medicaid, Medicare, Behavior Change, Disease Management, Healthcare, Behavioral Health, Health Home..., Case Managment, Managed Care, Healthcare Management, Health, Hospitals, Utilization Management, Health Policy, Clinical Research, Healthcare Information..., HIPAA, Management, Physicians, Healthcare Consulting, Mental Health, Provider Relations, Policy, Health Insurance, Healthcare Industry, Case Management, Public Health
Education
Yeshiva University 1978 — 1984
PhD, Psychology
University of Michigan 1972 — 1976
B.A., Psychology
Pandexio October 2012 - Present
PRO Sports Club May 2011 - November 2012
Legacyit December 2008 - May 2011
REAL Software Systems 2006 - 2008
Kelley Blue Book June 2005 - March 2007
ProcessClaims October 2000 - June 2005
Pacificare Behavioral Health February 2000 - April 2000
CalSurance Companies February 1999 - January 2000
Pacificare Health Systems September 1997 - February 1999
Perot Systems December 1996 - September 1997
Skills
Enterprise Architecture, SOA, SaaS, .NET, Web Applications, Software Engineering, Solution Architecture, JavaScript, Node.js, Agile Methodologies, C#, MongoDB, Microsoft SQL Server, Amazon Web Services..., Heroku, Integration, ASP.NET, SQL, REST, Enterprise Software, Database Design, Databases, Web Services, Business Intelligence, IIS, Start-ups, Software Development, AJAX, HTML 5, jQuery, SDLC, Scrum, Cloud Computing, Mobile Applications, Big Data, Agile Project Management, Data Warehousing, Product Management, Data Modeling, Performance Tuning, Architecture, EAI, Business Process..., XML
Education
The University of Glasgow 1983 — 1987
Mechanical Engineering
Los Angeles County July 2006 - Present
PacifiCare Behavioral Health February 1998 - March 2006
Education
University of Phoenix 1999 — 2001
Business, Information Technology
Travelers June 2015 - Present
Nationwide Insurance November 2013 - June 2015
Nationwide Insurance November 2011 - November 2013
Nationwide Insurance August 2007 - November 2011
Pacificare Behavioral Health March 2007 - June 2007
PacifiCare Behavioral Health October 2004 - March 2007
Skills
Insurance, Claim, Customer Service, Sales, Training, Leadership, Microsoft Excel, Data Analysis, Microsoft Office, Data Entry, Outlook, Process Improvement, Healthcare, Mental Health, Managed Care, Behavioral Health, Social Services, Case Managment, Provider Relations, Crisis Intervention, Sales Operations
Education
University of North Texas
Bachelor's degree, Rehabilitation Science
Independent July 2015 - Present
CareMore Health Plan January 2013 - July 2015
CareMore Health Plan January 2008 - July 2015
United Healthcare August 2005 - January 2008
United Health Group 2005 - 2008
PacifiCare Behavioral Health August 1991 - December 2005
Skills
Process Implementation, SDLC, Integration, Healthcare, Business Analysis, Healthcare Information..., Healthcare Management, EHR, Visio, Process Improvement, Project Management, EMR, Business Intelligence, Team Building, Change Management, Data Analysis, Project Portfolio..., Business Process..., Insurance, Program Management, Managed Care, CRM, Analysis, Management, HIPAA, Software Development, Software Documentation, MS Project, Databases, Enterprise Software, SharePoint, IT Strategy, Vendor Management, Leadership, Cross-functional Team..., Medicare, Business Process, Access, Healthcare Consulting, Data Warehousing, HL7, Quality Assurance, Enterprise Architecture, PMO, Medicaid, Requirements Gathering
Education
University of Phoenix 2004 — 2008
DM, Processes and Organizational Change, M&A
University of Phoenix 2002 — 2004
MBA, Information Systems in Business
California State University-Los Angeles 1988 — 1991
BS, Psychology
Michigan City High School 1976 — 1978
HS
Northville Elementary 1968 — 1970
CVS Health MinuteClinic March 2009 - Present
MED3000 August 2007 - March 2009
United Behavioral Health January 2006 - August 2007
PacifiCare Behavioral Health July 2002 - January 2006
PacifiCare Behavioral Health May 2000 - July 2002
PacifiCare Behavioral Health August 1998 - May 2000
Skills
Provider Relations, Managed Care, Network Development, Medicare, Healthcare Management, Medicaid, HMO, Healthcare, Health Insurance, HIPAA, Claims Resolution, Process Improvement, Clinical Research, Disease Management, Mental Health, Hospitals, Credentialing, Contract Negotiation, Strategic Planning, Social Services
Education
Eastern Washington University 1989 — 1991
Master of Science, Counseling Psychology
Eastern Washington University 1985 — 1989
Bachelor of Science, Developmental Psychology
Dallas Children's Advocacy Center January 2013 - Present
Reflections Child and Adolescent Counseling, PLLC January 2008 - December 2012
Dallas Children's Advocacy Center April 2005 - December 2012
PacifiCare Behavioral Health 2004 - 2006
Skills
Family Therapy, Psychotherapy, Psychology, Community Outreach, Adolescents, Group Therapy, Mental Health, CBT, Crisis Intervention, Adults, Treatment, Stress Management, Event Planning, Non-profits, Fundraising, Public Speaking, Mental Health Counseling, PowerPoint, Social Services, Marketing, Behavioral Health, Volunteer Management, Play Therapy, Nonprofits, Dual Diagnosis, Program Development, Clinical Supervision, Mindfulness, Self-esteem, Post Traumatic Stress
Education
University of North Texas 2002 — 2004
Master of Education (M.Ed.), Counselor Education/School Counseling and Guidance Services
Texas Woman's University 1998 — 2000
B.S., Child Development
UnitedHealth Group 1998 - Present
PacifiCare Behavioral Health 1998 - 2007
Skills
Mental Health, Behavioral Health, Case Managment, Crisis Intervention, Quality Improvement, Clinical Supervision, Social Services, Managed Care, Psychotherapy, Healthcare Management, Family Therapy, Medicaid, Group Therapy, Healthcare, Utilization Management, Clinical Research, Program Evaluation, Therapists, Home Care, Medicare, Case Management, Disease Management, Program Development, Treatment
Education
California State University-Fresno
MSW, Social Work
California State University-Northridge
Bachelor of Arts (BA), Sociology
Region 10 ESC January 2013 - Present
Dallas Children's Advocacy Center February 2012 - December 2012
Dallas Children's Advocacy Center August 2005 - February 2012
CITY House 2005 - 2007
PacifiCare Behavioral Health 2003 - 2005
Skills
Crisis Intervention, Psychotherapy, Group Therapy, Psychology, Adolescents, Community Outreach, Non-profits, Treatment, Social Services, Mental Health, Motivational..., Program Development, Volunteer Management, Post Traumatic Stress, Young Adults, Counseling Psychology, Mindfulness, Dual Diagnosis, CBT, Adolescent Therapy, Mental Health Counseling, Play Therapy, Individual Counselling, Interventions, Public Speaking, Life Transitions, Nonprofits, Child Development, Clinical Supervision, Clinical Research, Self-esteem, Case Managment, Therapists, Teaching, Grief Counseling, Art Therapy, Anger Management, Behavioral Health, Parent Education, DBT, Psychological Assessment, Child Therapy, Treatment of depression, Psychological Testing, Psychodynamic..., Psychosocial, Chemical Dependency
Education
Texas Woman's University 2001 — 2005
Master of Science (M.S.), Counseling and Development
Texas Tech University 1997 — 2001
Bachelor of Arts (B.A.), Psychology
Neudesic August 2014 - Present
Capital Bank & Trust April 2006 - August 2014
United Healthcare 2005 - 2006
PacifiCare Behavioral Health June 1999 - December 2005
St. Jude Medical Center 1995 - 1999
First Strategic Group 1990 - 1995
Skills
Business Intelligence, Process Improvement, Business Analysis, HIPAA, Visio, Interviews, SDLC, Marketing, Customer Service, Project Management, Agile Methodologies, Data Analysis
Education
San Diego State University-California State University 1984 — 1989
Rolling Hills High School 1980 — 1984
WellPoint July 2014 - Present
WellPoint June 2010 - June 2014
PacifiCare Behavioral Health January 2004 - January 2007
Skills
Mental Health, Psychotherapy, Managed Care, Behavioral Health, Case Management, Treatment, Medicaid, Healthcare Management, Healthcare, Family Therapy, Group Therapy, CBT, Crisis Intervention
Education
Phillips Graduate Institute 1994 — 1996
Master's degree, Marriage and Family Therapy/Counseling
San Francisco State University 1990 — 1993
BA, Developmental Psychology
Pierce College 1988 — 1990
N/A, General
Beacon CBHM February 2012 - Present
Prototypes August 2010 - February 2012
Comprehensive Behavioral Health/College Health IPA October 2006 - July 2010
PacifiCare Behavioral Health 1996 - 2006
Education
Antioch University 1988 — 1991
Master of Arts, Clinical Psychology
Kaiser Permanente February 2013 - Present
Kaiser Permanente February 2009 - February 2013
Kaiser Permanente August 2007 - January 2010
Kaiser Permanente August 2006 - August 2007
PacifiCare Behavioral Health/United Health Care June 2005 - July 2006
PacifiCare Behavioral Health April 2003 - May 2005
Jiffy-tite Company March 1998 - August 2002
Jiffy-Tite Company March 1998 - May 2000
Direct Response Marketing January 1997 - January 1998
Mennen Medical January 1994 - January 1997
Skills
Cross-functional Team..., Strategic Planning, Change Management, Project Management, Coaching Staff, Goal-driven leader, Process-driven, Solution Seeker, Training, Management, Health Policy, Disease Management, Leadership, Account Management, Healthcare, Salesforce.com, Sales, Forecasting, Managed Care, Coaching, Process Improvement, Team Building
Education
The American College 2009 — 2010
RHU, Registered Health Underwriter
SUNY Buffalo 1997 — 2003
BS, Business
American Fitness and Professionals Association
Certificate in Nutrition
D&B August 2008 - Present
UnitedHealth Group July 1993 - August 2007
PacifiCare Behavioral Health 1998 - 2004
Education
California State University-Long Beach 1987 — 1993
Warner Bros. Entertainment Group of Companies May 2014 - Present
Warner Bros. Entertainment Group of Companies April 2012 - May 2014
NBC Universal July 2009 - March 2012
NBCUniversal, Inc. July 2008 - March 2009
NBCUniversal, Inc. May 2006 - July 2008
Software Management Consultants, Inc (SMCI) March 2005 - May 2006
PacifiCare Behavioral Health July 2001 - March 2005
The Walt Disney Company December 1997 - June 2001
MGM April 1995 - October 1997
Sony Pictures Entertainment April 1993 - April 1995
Skills
Requirements Analysis, SQL, Analysis, Program Management, XML, Visual Basic, CRM, Access, Quality Assurance, Forecasting, Management, Leadership, Budgets, Troubleshooting, Training, Business Analysis, IT Strategy, Sales, SAP, Business Intelligence, Vendor Management, Integration
Education
UCLA
Computer Science
Glendale Community College
Accounting, Computer Science
United Healthcare July 2007 - Present
You've Been Kished January 1995 - Present
PacifiCare Behavioral Health January 2005 - June 2007
University of California, Irvine September 2003 - January 2005
University of California, Irvine September 1998 - August 2003
PacifiCare Behavioral Health June 1993 - September 1998
University of California, Irvine October 1986 - June 1993
Skills
Data Analysis
Education
University of California, Irvine
BA, Social Ecology - Environmental Design
CareMore Health Plan SVP, CIOUnited Behavioral HealthJanuary 2006 - September 2007
PacifiCare Behavioral Health October 1994 - December 2005
Education
California State University-Long Beach - College of Business Administration
MBA
California State University-Long Beach - College of Business Administration
BS, Quantitative Systems
University of California, Los Angeles
MPH, Public Health
Cathy's Pretty Packages January 2008 - Present
Soroptimist International January 2002 - Present
PacifiCare Behavioral Health June 2004 - January 2007
Realty Executives March 2002 - September 2005
Aetna, Inc January 2000 - January 2002
Skills
Customer Service, Staff Development, Strategic Planning, Microsoft Excel, Microsoft Office, Healthcare, PowerPoint, Insurance, Microsoft Word, Fundraising, Event Planning, Change Management, Contract Negotiation, Nonprofits, Human Resources, Budgets, Employee Benefits
Education
University of Minnesota-Twin Cities 1969 — 1973
Bachelor's degree, Liberal Arts
University of Minnesota
Bachelor of Arts Degree
American Medical Response 2008 - Present
Aon 2006 - 2008
Randstad, On-Site at Nissan Corporate Headquarters 2004 - 2006
Career Planning Center 2002 - 2004
PacifiCare Behavioral Health 1997 - 2002
Skills
Human Resources, Performance Management, Employee Relations, Personnel Management, Grievances, Employee Handbooks, Onboarding, HRIS, Benefits Administration, Organizational..., Recruiting, Employee Engagement, Employee Benefits, New Hire Orientations, Compensation Structures, ADA compliance, Unemployment Claims, Leave of Absence..., Performance Reviews, Management Consulting, Salary Administration, Job Descriptions, Reasonable..., Job Analysis, Bonus Programs
Education
Pepperdine University 1993 — 1998
M.A., Clinical Psychology
Loyola Marymount University 1989 — 1993
B.A., Psychology
Tarzana Treatment Centers, Inc. 2005 - Present
Center for Relationship Management 1991 - Present
Health Net (MHN) 1998 - 2005
PacifiCare Behavioral Health 1995 - 1998
Tarzana Treatment Centers, Inc. 1987 - 1995
Education
University of Phoenix 1999 — 2001
Master, Business Administration
Pepperdine University 1986 — 1988
Master of Arts, Clinical Psychology
University of California, Los Angeles 1981 — 1985
BA, Psychology
Anthem April 2009 - Present
Health Net February 2008 - November 2009
Care Level Management January 2007 - December 2007
IPC- The Hospitalist Company August 2005 - January 2007
PacifiCare Behavioral Health June 2001 - August 2005
Phoenix House June 2000 - June 2001
Skills
Managed Care, Disease Management, Medicaid, Medicare, Health Insurance, Healthcare, Behavioral Health, Healthcare Management, Quality Improvement, Mental Health, Provider Relations, Collaborative Problem..., Quantitative Analytics, Healthcare Analytics, Access, Metric Development, Metric Tracking, Metric Management, Analysis Services, Consulting, Spreadsheets, Healthcare Reporting, Database Applications, Published Author, NCQA, Statistical Software, SQL, MySQL, Data Analysis, Team Building, Process Improvement, Healthcare Information..., Hospitals, HIPAA
Education
California State University-Northridge 1998 — 2000
MPH
California State University-Northridge 1995 — 1998
BS
OptumHealth Behavioral Solutions 2006 - Present
UnitedHealth Group 2006 - Present
PacifiCare Behavioral Health 2003 - 2005
Education
University of Phoenix 1998 — 2001
ERJ Consulting, LLC October 2012 - Present
Institute for Health and Productivity Management November 2012 - Present
myStrength, Inc. September 2014 - Present
Breakthrough Behavioral, Inc. May 2013 - May 2015
ValueOptions, Inc. October 2007 - July 2012
PacifiCare Behavioral Health 1997 - 2006
Skills
Behavioral Health, Disease Management, Managed Care, Healthcare, Mental Health, Healthcare Management, Medicaid, Medicare, Psychotherapy, Hospitals, Clinical Research, Health Policy, Social Services, Case Management, Case Managment, Healthcare Consulting, Nonprofits, Program Management, Utilization Management, Wellness, Leadership, Quality Improvement, Therapists
Education
Cornell University
Bachelor of Arts (B.A.), Psychology
Northwestern University
Ph.D., Clinical Psychology
Blue Cross Blue Shield of Massachusetts June 2012 - Present
Blue Cross Blue Shield of Massachusetts July 2011 - June 2012
United Behavioral Health February 2008 - July 2011
PacifiCare Behavioral Health September 2005 - February 2008
Tri-City Mental Health Center, Inc. September 2004 - September 2005
Tri-City Mental Health Center, Inc. September 2000 - August 2004
BEACON HEALTH STRATEGIES, LLC, September 1998 - July 2000
Skills
Quality Improvement, Healthcare, Healthcare Management, Behavioral Health, NCQA, Process Improvement, Medicare, Accreditation, HIPAA, Health Policy, Health Insurance, Leadership, Six Sigma, HEDIS, Program Development, Quality Management, Patient Safety, Policy, Case Managment, Public Health, Insurance, Mental Health, Case Management, Credentialing, Quality Assurance, Training & Development, Healthcare Consulting
Education
University of Massachusetts, Amherst 1992 — 1994
MPH, Health Policy and Management
University of Massachusetts, Amherst 1988 — 1992
BA, Human Services
OptumHealth 2004 - Present
PacifiCare Behavioral Health 2004 - 2007
Skills
Psychotherapy, Medicaid, Case Managment, Social Services, Behavioral Health, Managed Care, Mental Health, Treatment, Motivational..., Crisis Intervention, Adolescents, Mental Health Counseling, Family Therapy, Clinical Supervision, CBT, Grief Counseling
Education
Suffolk University 1997 — 1998
MS, Education
Pacific Oaks College 1991 — 1997
MA, Marriage and Family Counseling
IPC Healthcare, Inc. March 2013 - Present
Harbor Freight Tools December 2010 - March 2013
TechLink Systems March 2008 - July 2010
PacifiCare Behavioral Health October 2005 - August 2007
Fiserv Lending Solutions July 2001 - July 2005
Skills
FMLA, Employment Law, EEO, Americans with..., Applicant Tracking..., Talent Acquisition, Onboarding, College Recruiting, Technical Recruiting, Human Resources, Employee Relations, PeopleSoft, Recruiting, Benefits Administration, Benefits Negotiation
Education
Los Angeles Valley College 2007 — 2008
Certificate, Human Resources
Manual Arts High 1992 — 1995
Kaiser Permanente June 2005 - Present
Pacificare Behavioral Health 1993 - 2005
PacifiCare of California 1991 - 1993
PacifiCare Health Systems 1989 - 1991
The Brighton Consulting Group August 1985 - September 1989
Skills
HMO, Healthcare, Healthcare Information..., Claim, Managed Care, Healthcare Management, Program Management, Medicare, Process Improvement, HIPAA, Healthcare Consulting, Hospitals, Cross-functional Team...
Education
Stanford University
Bachelor of Arts (B.A.)
University of North Texas August 2014 - Present
Garland ISD - O'Banion Middle School August 2012 - June 2014
Garland ISD March 2013 - August 2013
Garland Independent School District March 2008 - August 2012
Pier 1 Imports April 2006 - August 2008
PacifiCare Behavioral Health October 2004 - January 2006
Skills
Teaching, Mathematics Education, Microsoft Word, Microsoft Office, Staff Development, Microsoft Excel, Data Analysis, PowerPoint, Research, Algebra, Higher Education, Curriculum Design
Education
University of North Texas 2014 — 2019
Doctor of Philosophy (PhD), Curriculum and Instruction
University of North Texas 2009 — 2013
Master of Education (MEd), Secondary Education and Teaching
Rose-Hulman Institute of Technology 1997 — 2001
B.S., Computer Science
Reedley High School 1993 — 1997
UnitedHealthCare May 2014 - Present
Armstead & Esslinger, Health Consultants LLC February 2014 - May 2014
UnitedHealth Group 2010 - 2013
UnitedHealth Group 2009 - 2010
Blue Shield of California 2008 - 2009
United Healthcare 2006 - 2008
United HealthCare 2005 - 2006
Secure Horizons, PacifiCare 2002 - 2005
PacifiCare Behavioral Health 1999 - 2001
PacifiCare Behavioral Health 1998 - 2001
Skills
Cross-functional Team..., Management, Medicare, Managed Care, Product Management, Program Development, SDLC, Healthcare, Sales, Account Management, Health Insurance, Employee Benefits, Product Development, Program Management, Strategy, CRM
Education
University of California, Irvine
Bachelor of Arts, Social Ecology
Optum Behavioral Solutions a brand of United Behavioral Health, a UnitedHealth Group company. 2007 - Present
UnitedHealthcare, Latino Health Solutions June 2005 - June 2007
PacifiCare Behavioral Health 2001 - 2005
PacifiCare Health Systems 1997 - 2001
Skills
Vendor Management, Project Management, Program Management, Cross-functional Team..., Cross Functional Team..., Cross-cultural..., Budget Management, Strategic Partnerships, Business Strategy, Content Strategy, Copy Editing, Editorial, Image Editing, Brand Implementation, Health Education, Mental Health, Marketing Communications, Health Literacy, Training Delivery, Community Outreach, Process Improvement, Operations Management, Newsletter Production, Data Analysis, Proposal Writing, Six Sigma, Multilingual, Consulting, Product Marketing, Lifestyle Coaching, Lifestyle Writing, Crisis Intervention, Diversity Marketing, Analytics, Reporting & Analysis
Education
California State Polytechnic University-Pomona
BS, Business Administration, cum laude
LifeSynch/Humana October 2006 - Present
PacifiCare Behavioral Health 2004 - 2006
Value Options 2000 - 2004
Education
Manhattan College 1985 — 1990
BS, Marketing, Economics
Hardin-Simmons University
MEd, Counseling
The University of Texas at Arlington
MS, Health Care Administration
MediMedia USA November 2008 - Present
CommonHealth March 2007 - November 2008
Health Strategies Group February 2004 - March 2007
Krames Patient Education 2000 - 2003
Psychiatric Management Resources August 1998 - June 2000
PacifiCare Behavioral Health April 1996 - August 1998
University of California at San Diego 1994 - 1996
UC San Diego 1994 - 1995
UC San Diego 1992 - 1994
Skills
Account Management, Biotechnology, Business Development, Cross-functional Team..., Disease Management, Health Economics, Healthcare, Leadership, Managed Care, Market Access, Marketing Strategy, Oncology, Pharmaceutical Industry
Education
University of Michigan 1987 — 2001
BFA
University of California, San Diego
Standard Homeopathic Co. / Hyland's, Inc. March 2014 - Present
Adams Streeter Civil Engineers, Inc. 2010 - March 2014
Artigiano Construction 2009 - 2011
ActiveLife Healthcare 2008 - 2008
J. Elizabeth Interiors 2004 - 2007
Philharmonic Society of Orange County 2001 - 2007
Serrano Creek Conservancy 2001 - 2004
Tri-City Mental Health Center 1999 - 2001
PacifiCare Behavioral Health 1990 - 1999
Skills
Executive Office..., Healthcare, Customer Service, Team Building, Change Management, Alternative Medicine, Homeopathy, Process Improvement..., Computer Software..., Project Coordination, Accounts Payable, System Implementations, Systems Analysis, Business Process..., Holistic Health, Energy Healing, Healing, Project Management, Training, Process Improvement, Human Resources, Behavioral Health, Wellness, Management, Microsoft Office, Public Speaking, Strategic Planning, Marketing
Education
Loyola Marymount University 1986 — 1989
Bachelor of Arts (B.A.), Psychology
Homeopathic Academy of Southern California 2007 — 2010
Classical Homeopath, Classical Homeopathy
Glaser Forensic Group June 2012 - Present
Sandra Goodman PhD January 1985 - Present
Magellan Health Services September 2011 - March 2013
Comprehensive Psychological Services May 2011 - June 2012
Cal Psych FMT October 2008 - May 2011
Chusid Associates 2007 - 2011
AC Martin Partners 2005 - December 2008
PacifiCare Behavioral Health 1999 - 2004
CIGNA Behavioral Health 1999 - 2000
Aviva Family and Children's Services 1996 - 1999
Skills
Psychotherapy, Psychology, CBT, Healthcare, Treatment, Case Management, Couples, Behavioral Health, Stress Management, Clinical, Family Therapy, Adults, Research, Mental Health, Clinical Research, Healthcare Management, Grant Writing, Stress, Case Managment, Adolescents, Crisis Intervention, Psychological Assessment, Counseling Psychology, Mental Health Counseling, Social Services, Mindfulness, Nonprofits
Education
California School of Professional Psychology-Los Angeles 1978 — 1985
PhD, Clinical Psychology
Mount Holyoke College 1974 — 1977
BA, Psychology/Political Science
University of California, Los Angeles 1973 — 1974
Psychology/Political Science
The Hebrew University 1977 — 1978
Social Work
Universtiy of California, Los Angeles 2004 — 2007
Interior Design/Architecture
DIRECTV March 2012 - Present
S4 Consultants June 2005 - October 2013
Kaiser Permanente August 2009 - February 2012
Amgen October 2008 - July 2009
United Behavioral Health August 2006 - September 2008
PacifiCare Behavioral Health October 2005 - July 2006
The Hartford Insurance Group 2005 - 2005
Visa 2005 - 2005
Skills
SAS, Data Analysis, SAS programming, Statistical Programming, Statistics, Matlab, Logistic Regression, SAS/SQL, Brio Query, Business Intelligence, SQL, Predictive Modeling, Databases, ETL, Unix, Visio, Teradata, sas visual analytics
Education
The University of Texas at San Antonio 2002 — 2004
MSME, Engineering, Statistics
Clear Channel Communications July 2007 - Present
Clear Channel Communications February 2001 - July 2007
SouthcoastMedia 1995 - 2006
eXpediteMedia August 2000 - February 2001
PacifiCare Behavioral Health May 1995 - August 2000
Skills
Visio, SharePoint, Agile Methodologies, Microsoft SQL Server, VMware ESX, SSRS, Crystal Reports, Microsoft Office, Windows Server, Windows 7, HTML, IIS, Software Documentation, MySQL, MS Project, Databases
Education
California State University-Long Beach 1987 — 1992
B.S., Criminal Justice
Aspen Pointe May 2014 - October 2014
Mental Health Partners October 2011 - May 2014
Social Work PRN November 2010 - September 2011
Reed Group April 2010 - November 2010
Social Work PRN September 2009 - November 2009
Kelly Healthcare Services September 2008 - December 2008
ReEntry Rehabilitation Services, Inc. November 2006 - June 2008
Learning Services Corporation March 2006 - August 2006
Kaiser Permanente February 2001 - March 2006
Pacificare Behavioral Health August 2000 - January 2001
Skills
Social Services, Case Managment, Mental Health, Group Therapy, Program Development, Behavioral Health, Healthcare, Treatment, Healthcare Management, Training, Hospitals, Home Care, Rehabilitation, Crisis Intervention, Psychotherapy, Inpatient, Research, Interviews, Medical Social Work, Clinical Supervision, Psychology, Case Management, Motivational..., Mental Health Counseling
Education
University of Denver 1992 — 1994
M.S.W.
Colorado State University 1978 — 1983
B.A.
OptumHealth Behavioral Solutions August 1999 - Present
United Behavioral Health 1999 - Present
OptumHealth 1999 - Present
PacifiCare Behavioral Health January 1989 - July 1999
Skills
EAP, Case Managment, Behavioral Health, Medicaid, Crisis Intervention, Managed Care, Psychotherapy, Motivational..., Utilization Management, Healthcare, Mental Health, Psychology, Counseling Psychology, Stress Management, Family Therapy, Case Management, Medicare, Group Therapy, Social Services, Treatment, Conflict Resolution
Education
California State University-East Bay 1981 — 1985
MS, Clinical Counseling
Loma Linda University 1981 — 1982
MPH, Health Services Administration
JVV Consulting August 2013 - Present
APS Healthcare March 2012 - June 2013
APS Healthcare June 2007 - March 2012
United Behavioral Health December 2005 - December 2006
PacifiCare Behavioral Health July 2001 - December 2005
PacifiCare Dental And Vision July 2001 - January 2004
UCLA Department of Psychiatry July 1989 - July 1996
Wai'anae Community Mental Health Center July 1985 - July 1989
Skills
Managed Care, Healthcare, Healthcare Management, Medicare, Behavioral Health, Disease Management, Medicaid, Healthcare Information..., Clinical Research, Utilization Management, Provider Relations, Health Insurance, Hospitals, Credentialing, Process Improvement, Health Policy, Public Health, Medicine, Mental Health, HIPAA, Quality Improvement, Healthcare Consulting, Physicians, EHR, Healthcare Industry, EMR, Revenue Cycle, Informatics, HMO, Network Development, Case Management
Education
Albert Einstein College of Medicine of Yeshiva University 1981 — 1985
Psychiatry, Psychiatry Residency
Albert Einstein College of Medicine of Yeshiva University 1977 — 1981
MD
City University of New York-Brooklyn College 1973 — 1977
BS, Biology, Sociology
Xaverian and St. Patrick's
WellPoint November 2009 - Present
Network Health Plan October 2004 - September 2009
Employee Resource Center April 2003 - October 2004
PacifiCare Behavioral Health February 2000 - April 2003
St Mary Corwin Medical Center December 1998 - September 1999
Elkhart General Hospital 1994 - 1998
Oaklawn 1993 - 1994
Nothern Indiana Associates in Psychology June 1991 - September 1993
Madison Center, Inc. July 1989 - June 1991
Skills
Behavioral Health, Psychology, Social Services, Healthcare Management, Managed Care, Case Managment, Medicaid, Mental Health Counseling, Case Management, Clinical Research, Crisis Intervention, Organizational..., Medicare, Provider Relations, Psychotherapy, Mental Health, Utilization Management, Healthcare, Hospitals, Health Insurance
Education
University of Cincinnati 1987 — 1989
MSW, clinical social work
Valparaiso University 1983 — 1987
BA, Psychology & Philosophy
Qualis Health August 2015 - Present
Molina Healthcare of Washington, Inc. April 2015 - July 2015
Qualis Health February 2012 - April 2015
Qualis Health August 2010 - March 2012
Molina Healthcare of Washington March 2010 - August 2010
Molina Healthcare August 2007 - February 2010
Molina Healthcare 2005 - 2007
PacifiCare Behavioral Health 1996 - 2005
Value Behavioral Health 1991 - 1996
Skills
Healthcare, Medicaid, Healthcare Management, Medicare, Managed Care, HIPAA, Provider Relations, Leadership, Management, Health Insurance, Process Improvement, Case Managment, Risk Management, Behavioral Health, Healthcare Consulting, Strategic Planning, Training, Quality Improvement, Medicaid Managed Care, Medical Compliance, Healthcare Industry, Insurance, Utilization Management, Project Management, Creative Problem Solving, Disease Management, HMO, Program Management, Case Management, Policy, Compliance, Contract Negotiation, Public Speaking, Project Planning, Contract Management, Utilization Review, Network Development, Organization, Proposal Writing
Education
The University of Texas at Arlington
MSSW, Social Work, Summa Cum Laude
Whittier College
Bachelor's degree
Moda Health July 2015 - Present
Moda Health February 2011 - July 2015
The Regence Group August 2006 - October 2010
PacifiCare Behavioral Health 2005 - 2006
Clackamas County Mental Health 2000 - 2005
City of Portland Bureau of Emergency Communications 1999 - 2000
Kerr Youth & Family Center August 1994 - August 1999
Columbia River Mental Health 1993 - 1994
Pacific Gateway Hospital 1988 - 1993
Education
University of Oregon
MS, Counseling Psychology
University of Oregon
BS, Psychology
George Fox University July 2009 - Present
Holy Trinity Catholic School March 2009 - Present
David Jocz Counseling 2007 - Present
Western Psychological and Counseling Services September 2005 - October 2007
Morrison Child and Family Services January 2007 - May 2007
PacifiCare Behavioral Health November 2004 - July 2006
Columbia Community Mental Health March 2000 - November 2004
Education
George Fox University 2001 — 2004
M.A., Marriage and Family Therapy
Marymount University
M.A., Counseling
San Diego State University-California State University
B.A., Psychology
Alta Healthcare Systems November 2004 - Present
Private Practice March 1998 - Present
PacifiCare Behavioral Health October 2002 - October 2004
Pacifica Hospital of the Valley June 1996 - September 2002
Education
University of California, Los Angeles 1982 — 1985
MA, Dance Therapy
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas February 2012 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2010 - February 2012
CIGNA Healthcare January 2007 - October 2009
PacifiCare Behavioral Health December 1998 - October 2006
Merit Behavioral Care October 1996 - December 1998
American Biodyne September 1995 - October 1996
Personal Performance Consultants September 1992 - September 1995
Education
University of Colorado Denver 1988 — 1992
MA
The Cooper Institute
Wheaton College
BA
U.S. Department of Veterans Affairs August 2011 - Present
U.S. Department of Veteran Affairs January 2009 - August 2011
Glendale Memorial Hospital 2007 - 2009
CIGNA Behavioral Health July 2006 - March 2007
PacifiCare Behavioral Health 2004 - 2006
Children's Hospital Los Angeles (CHLA) March 2003 - November 2004
United Health Services Hospitals-Binghamton August 2002 - February 2003
United Health Services Hospitals-Binghamton September 1993 - August 2002
Chenango County Catholic Charities September 1995 - February 1997
Skills
Social Services, Treatment, Clinical, Mental Health, Healthcare, Case Management, Crisis Intervention, Psychotherapy, Adolescents, Counseling, Dual Diagnosis, Adults, Intervention, Clinical Supervision, Counselling, Couples, Program Evaluation, Acting, Community Outreach, Prevention, Program Development, Interventions, Chronic Illness, Groups, Discharge Planning, Stress, Non-profits, Referrals, CBT, Group Therapy, Motivational..., Hospitals, Healthcare Management, Supervisory Skills, Case Managment, Mental Health Counseling, Behavioral Health, Child Welfare, Substance Use Disorders, Therapists, Biopsychosocial..., Post Traumatic Stress, Adolescent Therapy, Individual Counselling, Anger Management, Life Transitions, Case Management Services, Family Therapy, Mindfulness, Addiction Recovery
Education
Walden University 2010 — 2015
Doctor of Philosophy (PhD), Public Policy and Administraton, 3.91
Marywood University 1991 — 1993
MSW, Social Work, 3.49
ASCIP December 2009 - Present
GNW-Evergreen Insurance Services 2009 - 2009
Neovia / Integrated Insurance Services 2007 - 2008
UnitedHealthcare 2002 - 2007
PacifiCare Behavioral Health 1993 - 2001
Skills
Employee Benefits, Healthcare, Health Insurance, Insurance, Managed Care, Leadership, HIPAA, Strategic Planning, Medicare, Executive Management, Account Management, Healthcare Consulting, PPO, Workers Compensation, HMO, Claim, Underwriting, Health Savings Accounts
Education
Columbia Engineering
MS, Physics & Engineering
Occidental College
AB, Physics
Colorado Access October 2010 - Present
Colorado Access September 2008 - October 2010
Colorado Access February 2003 - September 2008
PacifiCare Behavioral Health May 1999 - February 2003
Education
Metropolitan State University of Denver
Self Employed February 2014 - Present
Optum Health Behavioral Solutions March 2012 - February 2014
United Behavioural Health 2005 - 2011
PacifiCare Behavioral Health 2000 - 2006
Skills
Managed Care, Disease Management, Clinical Research, Behavioral Health, Healthcare, Case Management, Mental Health, Medicare, Utilization Management, Data Analysis, Medicaid
Education
University of Iowa 1971 — 1972
MSW, Social Work
The University of Kansas 1967 — 1971
BS, Education
Fortis Property Group December 2013 - December 2014
Crown Sterling Management January 2010 - December 2013
Transwestern 2007 - 2009
CAPSTAR Commercial Real Estate Services 2005 - 2007
Agency.com 2003 - 2005
PacifiCare Behavioral Health 2001 - 2003
Skills
Property Management, Real Estate, Commercial Real Estate, Real Estate Development, Facilities Management, Contract Negotiation, Asset Management, Negotiation, Budgets, Customer Service, Contract Management, Lease Administration, Construction Management, Financial Analysis, Marketing, Tenant, Leases, Investment Properties, Capital Project Planning, Recruiting, Human Resources, Disposition, Capital Budgeting, Landlords, Tenant Retention, Tenant Representation
Education
Abilene Christian University
Bachelor of Arts (B.A.), English and Psychology
The University of Texas at Arlington
Master of Science in Social Work
The University of Texas at Arlington
Master of Arts in Criminology and Criminal Justice
UnitedHealth Group October 2007 - October 2014
Mercer Management Consulting October 2000 - May 2001
PacifiCare October 1999 - October 2000
PacifiCare Behavioral Health September 1994 - September 1999
Skills
Marketing, Project Management, Benefits Administration, Marketing Communications, Negotiation, Training, Microsoft Excel, Consulting, PowerPoint, Microsoft Office, Social Networking, Public Speaking, Leadership, Recruiting, Insurance, Account Management, Process Improvement, Customer Service, Sales, Microsoft Word, Event Management, Management, Employee Benefits, Program Management, Healthcare, Strategy, Team Building
Education
Cal Poly San Luis Obispo
Bachelor of Arts, Political Science
Maestro Personal Assistants September 2009 - June 2010
Managed Health Network February 2008 - September 2009
Aptitude Inventory Measurement Service November 2007 - December 2007
PacifiCare Behavioral Health October 2004 - August 2007
University of Texas at Dallas February 2001 - May 2004
Education
The University of Texas at Dallas 2000 — 2004
Bachelor of Arts, Psychology
Mercury Insurance March 2006 - Present
PacifiCare Behavioral Health July 2001 - March 2006
Fleetwood 2000 - 2005
Skills
Program Management, Insurance, Business Analysis, Change Management, SDLC, Project Portfolio..., PMO, Project Management, Data Analysis, Testing, Visio, Process Improvement, Business Process..., Outlook, Requirements Analysis, Budgets, Strategic Planning, Systems Analysis, Risk Management
Education
Universidad Piloto de Colombia 1979 — 1986
Master of Science (MS), Systems Engineering
UnitedHealth Group March 2015 - Present
OptumHealth December 2005 - March 2015
PacifiCare Behavioral Health 2003 - 2005
Biz 2003 - 2005
Skills
Insurance, Commercial Insurance, Account Management
Education
University of Arizona 1998 — 2002
BA Psychology
PacifiCare Behavioral Health February 1998 - June 1999
Prenatal and Infant Health Care Coalition of Brevard County March 1993 - June 1995
Skills
Public Speaking, Social Media, Fundraising, Community Outreach, Event Planning, Nonprofits, Advertising, Social Networking, Editing, Volunteer Management
Education
Rollins College 1994 — 1995
Liberal Studies
University of Pittsburgh 1988 — 1989
Master's of Public & International Affairs, Political Economy, Communications
Duquesne University 1981 — 1985
Bachelor's International Business, Marketing, Languages
OptumHealth - UnitedHealthcare October 2006 - Present
Magellan Health Services December 2005 - October 2006
PacifiCare Behavioral Health January 2002 - September 2005
Skills
LCSW, CEAP
Education
New York University 1989 — 1991
MSW, Psychology, Direct Treatment
Baruch College 1980 — 1984
Bachelor of Business Administration, Economics, Business Science
Optum July 2015 - Present
Optum July 2013 - July 2015
OptumHealth Behavioral Solutions March 2007 - July 2013
PacifiCare Behavioral Health November 2005 - March 2007
Owens & Minor, Inc November 1998 - February 2005
Skills
Managed Care, Medicare, Healthcare, Healthcare Management, HIPAA, Process Improvement, Call Centers, Insurance, Team Building, Mental Health, Behavioral Health, Leadership, Cross-functional Team..., Medicaid, Health Insurance
Education
University of Phoenix 2002 — 2005
MBA, Healthcare Management
Portland State University 1991 — 1995
Bachelor of Science (BS), General Science
Optum July 2013 - Present
Optum February 2007 - July 2013
PacifiCare Behavioral Health November 2005 - February 2007
Skills
Health, Healthcare, Outstanding Customer..., Insurance Claims, Six Sigma, Customer Service, Medicare, Managed Care, Medicaid Managed Care, Network Administration
Education
University of Phoenix 2002 — 2005
MBA, Healthcare Management
Portland State University 1991 — 1995
BS, Math and Physics
Ventura Unified School District March 2013 - Present
Pacifica Education Foundation June 2010 - September 2012
Cabrillo Elementary School August 2005 - June 2012
PacifiCare Behavioral Health January 1998 - December 2000
Magellan Health Services 1996 - 1998
Skills
Excellent customer..., Outstanding..., Strong communication..., Sales, Newsletters, Time Management, Event Planning, Event Management, Business Planning, Recruiting, Communication, Training, Teaching, Volunteer Management, Non-profits, Community Outreach, Customer Service, Strategic Planning, Selling, Nonprofits
Education
College of Notre Dame 1994 — 1996
Master of Arts (M.A.), Counseling Psychology, Post Graduate
California Polytechnic State University-San Luis Obispo
Dietetics and Food Administration
CareMore Health Plan June 2012 - Present
CareMore Health Plan October 2009 - June 2012
Odyssey Healthcare April 2007 - August 2009
PacifiCare Behavioral Health July 2000 - March 2007
Skills
Project Management, Process Improvement, Business Analysis, Program Management, Strategic Planning, Change Management, Management, Vendor Management, Healthcare, Leadership, Team Building, Business Strategy, Business Intelligence, Project Planning, Business Process..., Lean Six Sigma Green...
Education
California State University-Dominguez Hills
BS, Public Administration - Health Services
WellPoint October 2012 - Present
Cedar Hills Hospital October 2009 - February 2012
Cedar Hills Hospital March 2009 - October 2009
LifeWorks NW July 2007 - March 2009
LifeWorks NW February 2004 - July 2007
Providence Health & Services July 2002 - September 2004
Kaiser Permanente September 2003 - May 2004
PacifiCare Behavioral Health February 2000 - June 2001
Skills
Licesned Clinical..., Supervisory Skills, Group Therapy, Psychology, Social Services, Family Therapy, Mental Health, Case Management, Dual Diagnosis, Chemical Dependency, Dialectial Behavioral..., Cognitive Behavioral..., CBT, Case Managment, Behavioral Problems, Behavioral Health, Therapists, Program Development, Crisis Intervention, Psychotherapy, Clinical Research, Adolescents, Treatment, Clinical Supervision, Interventions, Mental Health Counseling, Counseling Psychology, Healthcare, Community Outreach, DBT, Inpatient, Motivational..., Life Transitions, Google Groups, Mindfulness, Post Traumatic Stress, Hospitals, Staff Development, Addiction Recovery, Medical Social Work, Grief Counseling, Co-occurring Disorders, Healthcare Management, Stress Management, Anger Management, Self-esteem, Play Therapy
Education
University of Missouri-Columbia 1996 — 1998
Master's, Social Work
University of Illinois at Urbana-Champaign 1992 — 1996
Bachelor's of Science, Psychology
MHN/ Magellan Health February 2014 - Present
San Diego State University Research Foundation DUI Program October 2013 - February 2014
Private Practice October 2007 - October 2013
United Behavioral Health 2010 - 2013
Holy Trinity Catholic School March 2009 - February 2011
Acumentra Health October 2007 - January 2010
Western Psychological and Counseling September 2005 - October 2007
PacifiCare Behavioral Health November 2004 - July 2006
Columbia Community Mental Health March 2000 - November 2004
UC San Diego September 1999 - March 2000
Skills
Clinical Supervision, Marriage and Family..., Crisis Intervention, Utilization Management, Cognitive Behavioral..., Evidence Based Practices, Teaching, Program Management, Quality Management, Compliance, Community Outreach, Referral Development, Child Development, Substance Use Disorders, Community Mental Health, Adolescent Therapy, Mental Health Disorders, CBT, EBP
Education
George Fox University 2001 — 2004
Master of Arts (M.A.), Marriage and Family Therapy/Counseling
Marymount University 1993 — 1996
Master's degree, Counseling Psychology
San Diego State University-California State University 1982 — 1984
Bachelor's degree, Psychology