PEMCO Company
Industry: Insurance company
DescriptionPEMCO Insurance is a personal-lines mutual insurance company based in Seattle, Washington that serves only Washington and Oregon residents. Its name is an acronym for Public Employees Mutual Insurance Company. Headquarters: Seattle, WA Revenue: 458.4 million USD (in 2017) Number of employees: 510 Founded: 1949 VP: Bill Clumpner Subsidiaries: Pemco Insurance Company,
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PEMCO Employees
Premera Blue Cross March 2015 - Present
Bluestem Brands February 2013 - February 2015
Best Buy Corporation November 2011 - February 2013
Target June 2007 - November 2011
PEMCO July 2006 - May 2007
Safeco Insurance March 1990 - May 2006
Skills
Requirements Gathering, SDLC, Requirements Analysis, Business Analysis, Agile Methodologies, Visio, Process Improvement, Vendor Management, User Acceptance Testing, Business Process, Analysis, Business Requirements, SharePoint, Business Process..., Project Planning, Software Project..., Agile Project Management, Software Development, Test Planning, Software Quality..., Systems Analysis, Business Intelligence, Integration, Enterprise Architecture, Software Documentation
Education
The University of South Dakota
Bachelor of Science (BS), Communicatons/English Literature
PGA of America May 2015 - August 2015
Marquette University Athletic Department June 2014 - May 2015
Marquette University Athletic Department June 2014 - August 2014
Marquette University August 2012 - May 2014
PEMCO May 2013 - August 2013
Nordstrom May 2012 - August 2012
Curtsy Bella Boutique June 2008 - August 2012
Skills
Facebook, Event Planning, Recruiting, Social Media, Management, Marketing, Blogging, Public Speaking, Nonprofits, Customer Service, Graphic Design, Photoshop, Microsoft Excel, PowerPoint
Education
Marquette University 2011 — 2015
Bachelor of Arts (B.A.), Marketing
John Cabot University
Study Abroad (Rome, Italy)
Toastmasters International July 2014 - Present
Toastmasters International July 2013 - Present
PEMCO December 2007 - Present
PEMCO Mutual Insurance 2007 - Present
Toastmasters District 2 July 2012 - June 2013
Skills
Strategic Planning, Training, Team Leadership, Project Management, Public Speaking, Leadership, Insurance, Management, Sales, Leadership Development, Budgets, Event Planning, Team Building, Customer Service, Coaching, Social Media, Process Improvement, Engaging Speaker
Education
Royal Military College of Canada/Collège militaire royal du Canada 1981 — 1985
Bachelor's Degree, English
Mutual of Enumclaw August 2007 - Present
Mutual of Enumclaw August 2007 - Present
South Hill Calvary Chapel January 2013 - Present
Nationwide Insurance October 2003 - August 2007
PEMCO October 1994 - October 2003
Santa Clara County Federal Credit Union July 1992 - July 1994
Skills
Customer Experience..., Social Media, Surveys, Customer Loyalty, Customer behavior..., Customer Satisfaction, Employee Engagement, Net Promoter Score, Brand Loyalty, Customer Analysis, Social Media Marketing, Public Speaking, Surveying, Leadership, Social Networking, Customer Engagement, Customer Service, Digital Strategy, Management, Facebook, Strategy, Customer Experience, Blogging, Twitter, Facebook Fan Page..., Claims Handling, Property Claims, Property & Casualty..., Web Analytics, Social Media Measurement, Analysis, Umbrella Insurance, Analytics, YouTube, Insurance, General Insurance, Market Research, Marketing, Customer Retention, Claim, Underwriting, Lead Generation, Commercial Insurance, Corporate Blogging, Health Insurance, Small Business, Loyalty Programs, Training, Commercial Lines, Content Marketing
Education
San Jose City College
PEMCO March 1991 - Present
PEMCO March 1991 - Present
Coldwell Banker Real Estate March 1987 - March 1991
Skills
General Insurance, Commercial Insurance, Licensed Life Insurance..., Property & Casualty..., Term Life Insurance, Insurance, Casualty, Risk Management, Underwriting, Life Insurance, Umbrella Insurance, Liability, Team Building, Salesforce.com, Licensed Property &..., Call Centers, Customer Retention, Legal Liability, Property, Homeowners, Customer Service, Sales
Education
Seattle Pacific University 1985 — 1987
BA, Political Science
McGill University 1983 — 1985
Political Science
Group Health Cooperative March 2010 - December 2014
PEMCO March 2009 - January 2010
Liberty Mutual Insurance May 2008 - March 2009
Safeco Insurance August 2004 - May 2008
Safeco Insurance October 2002 - August 2004
Safeco Insurance October 2000 - October 2002
Safeco Insurance July 1999 - October 2000
Safeco Insurance November 1993 - July 1999
Inland Imaging November 1993 - July 1999
Skills
IT Management, Leadership, Continuous Improvement, Process Improvement, Cross-functional Team..., Program Management, SharePoint, Business Analysis, Requirements Gathering, Project Management, Stakeholder Engagement, Business Process, Integration, Agile Methodologies, Strategic Planning, SDLC, ITIL, Change Management, Management, Enterprise Software, Software Development, Employee Engagement, Performance Management, Vendor Management, Databases, Testing, Quality Assurance, Disaster Recovery, Negotiation, Product Development, Team Leadership, Risk Management, Security, Project Planning, Recruiting, MS Project, Microsoft Office, Training, Six Sigma, CRM, Quality Management, Coaching, Budgets, Customer Engagement, Visio, Requirements Analysis, Healthcare Information...
Education
Montana State University-Bozeman
BS, Business Management, Accounting Minor
PEMCO June 2014 - Present
PEMCO April 2010 - June 2014
Kingsway America 2008 - 2009
Nationwide Insurance 2006 - 2008
National Interstate Insurance Company 2004 - 2006
Skills
SQL, Microsoft Excel, Tableau, Business Objects, Underwriting, Property & Casualty..., Insurance, General Insurance, Product Management, Business Analysis, Requirements Gathering, SDLC, Process Improvement, Microsoft SQL Server
Education
Oberlin College 2000 — 2004
BA, Applied Mathematics
Practice Fusion January 2014 - September 2015
Garden City Group November 2012 - December 2013
Microsoft August 2011 - November 2012
Starbucks Coffee Company 2009 - 2011
PEMCO 2008 - 2009
Data Management Association 2007 - 2008
Starbucks 2006 - 2008
GE Healthcare June 2005 - June 2006
Washington Mutual 2003 - 2005
AT&T Wireless December 2002 - January 2003
Skills
Data Modeling, Master Data Management, Data Warehousing, Enterprise Architecture, Data Governance, Data Integration, Data Management, Metadata Management, SQL, Data Quality, Dimensional Modeling, Database Design, Business Intelligence, SDLC, Erwin, Logical Data Modeling, T-SQL, ER/Studio, Business Process, Data Migration, SharePoint, Enterprise Software, Databases
Education
Ohio University 1982 — 1985
B.S.
Seattle Children's June 2015 - Present
Seattle Children's May 2012 - June 2015
Seattle Children's January 2011 - April 2012
PEMCO July 2010 - January 2011
The Polyclinic January 2008 - July 2010
Seattle Pacific University 2008 - 2010
Alpha Phi International Fraternity February 2007 - February 2008
Skills
Organizational..., Training, Leadership, Data Analysis, Recruiting, Program Evaluation, Performance Management, Change Management, Grant Writing, Interviews, Strategic Planning, Research, Team Building, Qualitative Research, Marketing, Employee Engagement
Education
Seattle Pacific University 2008 — 2010
Masters Degree, Industrial/Organizational Psychology
University of Idaho 2004 — 2008
B.S. & B.S., Psychology & Family Consumer Sciences
PEMCO January 2013 - August 2014
ChemPoint October 2011 - January 2013
Starbucks July 2011 - July 2012
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Time Management
Education
Seattle University 2014 — 2016
Masters of Criminal Justice
Linfield College 2007 — 2011
Bachelor of Science (BS), Finance, General
PEMCO July 2014 - Present
Philips Healthcare September 2013 - June 2014
Seattle University August 2011 - June 2014
Seattle University October 2010 - July 2011
Skills
Java, C++, C, SQL, C#, Programming, Python, Linux, Eclipse, Visual Studio, OpenGL
Education
Seattle University 2010 — 2014
B.S., Computer Science
PEMCO Insurance March 2007 - Present
PEMCO March 2003 - March 2007
To The Limit January 1981 - March 2004
Campaign to Elect Tony Moore WA State Senate March 2002 - November 2002
Moore Enterprises January 1997 - March 2002
Sunshine Bullion February 1991 - January 1997
Wright's Flour Miill September 1990 - February 1991
Acuff Northwest September 1990 - February 1991
US Census 1990 February 1990 - August 1990
Christian Financial Concepts May 1987 - July 1989
Skills
Critical Thinking, Creative Problem Solving, Escalation, Call Center, Property & Casualty..., Insurance, Training, Outlook, Call Centers, Customer Service, Management, Data Entry, Process Improvement, Analysis, Claim, Telephone Skills, Event Planning, Customer Satisfaction, Customer Experience, Customer Retention, Process Scheduler, Software Documentation
Education
Liberty University 1981 — 1986
Political Science, Business Admin, English
Coeur d'Alene High School 1978 — 1981
Diploma
Simplicity Consulting May 2015 - Present
Radarworks August 2014 - May 2015
Radarworks April 2012 - July 2014
Travelers November 2010 - April 2012
American Cancer Society June 2010 - October 2010
Fresh Consulting March 2009 - August 2009
PEMCO September 2008 - March 2009
Skills
Advertising, Event Planning, Facebook, Account Management, Project Management, Online Advertising, Marketing, Data Analysis, Analytics, Social Media, Visual Merchandising, Microsoft Excel, Excel, PowerPoint, Marketing Budget..., Digital Media, Affiliate Management, Strategy, Business Development, Access, Outlook, Word, Twitter, Corporate Events, Event Execution, Media, Traditional Media, Client Services, Reporting & Analysis, Leadership
Education
Forest Ridge High School
Seattle University
Bachelor's Degree, Marketing
Seattle University
Bachelor's Degree, Humanities
Tommy Bahama October 2014 - Present
Tommy Bahama January 2013 - October 2014
PEMCO October 2010 - January 2013
PEMCO May 2009 - October 2010
PCCS November 2006 - May 2009
PCCS July 2005 - November 2006
PCCS March 2004 - July 2005
PCCS October 1998 - March 2004
PCCS June 1997 - October 1998
Skills
IT Management, Disaster Recovery, IT Service Management, Vendor Management, ITIL, Incident Management, Capacity Management, Performance Management, Continuous Improvement, Communication Skills, Financial Management, Microsoft Licensing, Networking, Active Directory, Business Continuity, Change Management, Data Center, IT Strategy, Information Technology, Integration, Leadership, Management, Managerial Finance, Microsoft Technologies, Process Improvement, Project Management, SCCM, SDLC, Security, SharePoint, Strategic Planning, System Deployment, VMware, VMware ESX, Virtualization, Visio, Windows Server, Business Process..., Technical Support, IT Operations
Education
Seattle University 1991 — 1995
BA, Double Major - Management & Finance
Illinois State University August 2013 - May 2015
Aaberg Claim Professionals, Inc. January 2007 - January 2013
PEMCO November 1997 - 2004
Renaissance Madison Hotel April 1995 - November 1996
Skills
Subrogation, Operations Management, Property & Casualty..., Claims Management, Negotiation, Claim, Commercial Insurance, Legal Liability, Microsoft Office, Xactimate, Insurance, Liability, Claims Resolution, General Insurance, Personnel Management, Inventory Management, Production Managment, Retail Sales, Strategic Planning, Integra estimating..., Team Leadership, Supply Chain Management, Data Analysis
Education
ISU MBA 2013 — 2015
Master of Business Administration (M.B.A.), 4.0
Gladstone HS
United States Military Academy at West Point
Bachelor’s Degree, Geography
Campus Entertainment, LLC September 2012 - November 2012
Giant Eagle May 2011 - August 2012
PEMCO November 2010 - January 2011
Soccer Source September 2008 - August 2010
Education
Indiana University of Pennsylvania 2010 — 2014
International Marketing
Washington State Employees Credit Union February 2013 - Present
PEMCO March 2009 - February 2013
Falls Little League 2009 - 2011
PEMCO Corporation Computer Services (PCCS) January 2005 - December 2010
PEMCO Corporation September 2002 - December 2008
PEMCO Corporation August 2000 - September 2002
PEMCO Corporation September 1998 - August 2000
PEMCO Corporation April 1998 - September 1998
StorageTek 1992 - 1997
U S WEST 1988 - 1992
Skills
PMO, Telecommunications, IT Management, Disaster Recovery, Vendor Management, IT Service Management, IT Infrastructure..., IT Operations Management, Strategic Planning, IT Financial Management, Problem Solving, Architecture, Communication, Sees the Big Picture, Leadership, Program Management, Management, Team Building
Education
Seattle Pacific University
Master, Information Systems Management, 4.0
Western Washington University
BA, Business Management/Computer Science, 3.43 Overall and 3.75 in major
PEMCO August 2010 - Present
TVW Board 2012 - 2014
PEMCO Insurance 2007 - August 2010
Independent January 2005 - August 2007
Liberty Mutual Insurance January 2002 - December 2004
Nationwide Insurance April 1999 - January 2002
Safeco Insurance August 1985 - March 1999
Skills
IT Strategy, Business Intelligence, Process Improvement, Agile Methodologies, Data Warehousing, Strategic Planning, Project Portfolio..., Leadership, Management Consulting, E-commerce, Management, Governance, SDLC, Insurance, Project Planning, Vendor Management, IT Management, Enterprise Architecture, Business Analysis, Information Technology, Information Solutions, Software Development, SharePoint, PMP, Project Management, Integration, PMO, Business Process..., Strategy, Architecture, Requirements Analysis, Executive Management, Business Process, Software Project..., Program Management, Disaster Recovery, Cloud Computing
Education
Missouri State University 1980 — 1983
BS
PEMCO June 2014 - Present
MultiCare Health System August 2013 - January 2014
Pacific Medical Centers November 2012 - February 2013
Pacific Medical Centers April 2012 - May 2012
Group Health Cooperative 2011 - 2012
Group Health Cooperative February 2010 - February 2011
Discovery Landings August 2010 - December 2010
Group Health Cooperative February 2010 - August 2010
International Telecom November 2007 - March 2009
Solectron March 2007 - September 2007
Skills
Data Entry, Medical Billing, Appointment Scheduling, EMR, Healthcare, HIPAA, ICD-9, Technical Recruiting
Education
Green River Community College 2013 — 2015
Associates of Applied Arts, Medical Office Assistant/Specialist
Seattle Vocational Institute 2003 — 2004
Medical Assistant, Medical/Clinical Assistant, 3.4
Precision Task Group July 2013 - Present
PEMCO April 2013 - July 2013
Northern Arizona University August 2012 - March 2013
University of Puget Sound May 2012 - August 2012
InterContinental Hotels Group May 2010 - April 2012
Euro RSCG 2007 - June 2010
Blue Cross Blue Shield of Louisiana 2006 - 2007
InterContinental Hotels Group 2003 - 2006
Harris Corporation 2000 - 2003
Kforce Inc. 1998 - 2000
Skills
PeopleSoft Financial, PeopleSoft Workflow, PeopleSoft AWE, PeopleSoft Approval..., PeopleSoft ePro, PeopleSoft eProcurement, PeopleSoft Purchasing, PeopleSoft PO, PeopleSoft Payables, PeopleSoft Accounts..., PeopleSoft AP, PeopleSoft
Education
The University of Memphis 1982 — 1986
BBA, MIS
PEMCO March 2013 - Present
West Monroe Partners January 2011 - January 2013
Synchronet LP May 2009 - January 2011
LifeSmiles Dentistry January 2007 - January 2009
Skills
Network Security, Network Architecture, Network Administration, Windows Server, VMware Infrastructure, VMware, Systems Analysis, System Administration, Virtualization, Active Directory, Linux System..., DNS management, Dynamic Routing, Email Systems, Virtual Desktop..., LAMP administration, SQL, MySQL, PostgreSQL, Development Applications, System Center, Windows Scripting, Shell Scripting, N-Able, Group Policy, Networking, Operating Systems, IIS, SharePoint, Integration, Disaster Recovery, Data Center, Cloud Computing
Education
Purdue University 2005 — 2009
Bachelors of Arts, Creative Writing
PEMCO May 2015 - Present
PEMCO August 2000 - May 2015
PEMCO July 1997 - August 2000
Allstate June 1995 - July 1997
Skills
Claim, Liability, Property & Casualty..., Subrogation, Umbrella Insurance, Claims Management, Casualty, Insurance, Property Damage, Legal Liability, Claim Investigation, Liability Analysis, Claims Resolution, Risk Management, Casualty Insurance, General Insurance
Education
Washington State University 1990 — 1992
BA, Business Admininstration/Marketing
Pierce College at Fort Steilacoom 1987 — 1989
ELS Educational Services, Inc March 2013 - Present
EarthCorps February 2012 - December 2012
PEMCO October 2011 - January 2012
Tacoma 360 September 2010 - July 2011
Gap Inc./Old Navy October 2010 - December 2010
Proyecto MoLE September 2009 - July 2010
Gap Inc./Old Navy June 2009 - August 2009
Pacific Lutheran University August 2007 - May 2008
Browns Point Elementary School Parent Teacher Association September 2007 - December 2007
Taco Del Mar June 2007 - August 2007
Skills
Event Planning
Education
Pacific Lutheran University 2005 — 2009
Bachelor of Arts, Spanish Language and Literature, Sociology
Palmer High School 2001 — 2005
Pemco Mutual Insurance Company December 1998 - Present
PEMCO September 1995 - December 1998
Skills
Insurance, Customer Service, Customer Experience, Coaching, Professional Phone..., Computers, Interpersonal Skill, General Insurance, Umbrella Insurance, Call Centers, Casualty, Claim, Employee Benefits, Property, Training, Underwriting
Education
Highline Community College 1998 — 2000
Library Technician
Minnesota State University, Mankato 1974 — 1980
Bachelor of Science, Recreation
PEMCO IT 2012 - Present
PEMCO June 2007 - January 2009
TUSP January 2006 - June 2007
TUSP 2005 - 2006
Lloyds TSB 2004 - 2005
OFGEM 1999 - 2001
Skills
Business Analysis, Business Process, MS Project, Project Management, PMO, Business Requirements, Agile Methodologies, Requirements Gathering, Management, Integration, Program Management, Software Documentation, Requirements Management, User Acceptance Testing, Software Project..., Project Coordination, Microsoft Excel, Enterprise Content..., Software Development, Agile Project Management, Analysis, Reporting & Analysis, Project Planning, SDLC, Data Migration, Data Analysis, Databases, Requirements Analysis, Visio, Systems Analysis, Oracle, Business Intelligence, Research, SharePoint, CRM, Process Engineering, Data Modeling, Data Warehousing, Scrum, SQL, Financial Modeling, Project Delivery, Agile Application..., Agile & Waterfall..., Agile Methodolgy, Business Process..., Management Consulting, Project Implementation, Microsoft Project
Education
The Open University 1988 — 1992
BS, Software Engineering
Sir James Smiths School 1981 — 1987
Matrix Technologies July 2013 - Present
The Goodyear Tire & Rubber Company April 2012 - July 2013
Kimberly-Clark April 2001 - March 2012
Pemco November 1996 - March 2001
EDS, an HP Company August 1995 - October 1996
General Motors January 1995 - August 1995
Skills
PLC, Project Management, Manufacturing, Lean Manufacturing, Electrical Engineering, Variable Frequency..., Troubleshooting, Engineering, Electricians, Process Control, Allen Bradley, Project Engineering, Root Cause Analysis, Control Logic, SAP, Automation, PLC Programming, Control Systems Design, SCADA, Instrumentation, HMIs, Allen-Bradley
Education
Michigan Technological University 1991 — 1994
BSEE, Electrical Engineering
United Legwear Co LLC February 2015 - Present
United Legwear Co LLC October 2014 - February 2015
Capitol Advertising January 2014 - May 2014
PEMCO May 2013 - August 2013
Costco Wholesale May 2012 - August 2012
Seattle Mariners March 2010 - June 2010
Skills
Social Media, Social Media Marketing, Public Speaking, Accounting, Microsoft Office, Marketing Analytics, PowerPoint, Marketing, Advertising, Critical Thinking, Leadership, Marketing Strategy, Brand Development, Microsoft Excel, Sneaker Culture, Photoshop, Graphic Design, Scarborough Research, Merchandising, Klout, Presenting to Clients, Creative Problem Solving, Facebook, Event Planning, Production Coordination, Production Management, Product Development, Approvals
Education
The George Washington University - School of Business 2010 — 2014
Bachelor of Business Administration (B.B.A.)
Seattle Academy of Arts and Sciences 2006 — 2010
Graduated with Honors
Columbia Bank February 2015 - Present
ODT & Associates, LLC December 2012 - Present
University of Washington Tacoma February 2014 - January 2015
Nike February 2012 - December 2012
PEMCO August 2006 - March 2012
US Army Reserve 1989 - 2009
Loudeye Corporation October 2004 - June 2005
Leland Consulting Group September 2000 - March 2003
Skills
Project Management, Program Management, Change Management, Crisis Management, Vendor Management, Disaster Risk Reduction, Business Continuity, Risk Management, Project Planning, Disaster Recovery, Public Speaking, Risk Assessment, Leadership, Continuity of Operations, Strategy, Pandemic Planning, Vulnerability Assessment, Emergency Management, Business Continuity..., Exercises, Training, Incident Management, Crisis Communications, Enterprise Risk..., Government, Governance, Counterterrorism, Preparedness, Security, Policy, Cross-functional Team..., Management, Security Management, Physical Security, Intelligence, Security Awareness, Homeland Security, Contingency Planning, Strategic Planning, Community Development, Disaster Response, Risk Analysis, Investigation, Operational Risk..., Security Policy
Education
University of Washington, Michael G. Foster School of Business 2003 — 2005
MBA, Business
University of Oregon 1991 — 1994
MS, Environmental Studies
The Evergreen State College 1987 — 1991
BA, Liberal Arts
U.S. Army,
Civil Affairs, Operations, Environmental Science
PEMCO December 2014 - Present
Wireless Advocates September 2014 - December 2014
Banfield Pet Hospital August 2006 - November 2013
Banfield Pet Hospital February 2004 - August 2006
Banfield Pet Hospital October 2001 - February 2004
Skills
SQL, SSRS, Business Intelligence, Business Objects, Business Analysis, Tableau, Data Visualization, Visio, Data Analysis, SSIS, Crystal Reports, Microsoft Excel, Forecasting, PowerPoint, Reporting Design, Dashboards, Business Strategy, Microsoft SQL Server, PL/SQL, Information Systems..., Data Warehouse..., Creative Problem Solving, Strategy, Excel, Kaizen, Agile Methodologies, Logistics, Root Cause Analysis, Supply Chain Operations, Problem Anticipation, Japanese Management, Reverse Engineering, Research, SDLC, Data Warehousing, Process Improvement, Inventory Control, Program Management, Databases, Supply Chain, Access, Supply Chain Management, Requirements Gathering, ETL, Requirements Analysis, Analysis, Problem Solving
Education
University of Washington
Certificate, Data Science
Portland State University - School of Business
Bachelor of Science, Business Administration - Supply & Logistics Management and Information Systems, 3.87
Quorum Review July 2012 - Present
Susan G. Komen for the Cure June 2008 - Present
PEMCO January 1981 - March 2011
Pemco Insurance Company January 1981 - March 2011
PEMCO Insurance Company 1981 - March 2011
Nelsen Middle School September 2001 - June 2010
Tiffany Park Elementary School September 1991 - June 2007
Renton School District September 2000 - October 2002
Skills
Auto Associate, Homeowner Associate, Mariner Associate, Umbrella Associate, Property & Casualty..., Customer Service, Outlook, Umbrella, Underwriting, Risk, Problem Solving, Word, Risk Management, Teamwork, Customer Relations, Coaching, Team Building, Research, Analysis, Documentation, Data Analysis, Administration, Software Documentation, Insurance, Microsoft Word, Sales, Training, Community Outreach
Education
Mt. San Antonio College 1976 — 1978
Associate Arts, Psychology
Microsoft September 2013 - Present
Microsoft August 2011 - September 2013
PEMCO December 2007 - August 2011
LifeSpan BioSciences, Inc. April 2002 - December 2007
Corbis October 1997 - November 2002
Bank of America September 1994 - October 1997
Puget Sound Energy January 1989 - September 1994
PACCAR February 1984 - January 1989
Skills
Microsoft SQL Server, SSIS, SSRS, Replication, Databases, Database Design, SQL, Agile Methodologies, SharePoint, ASP.NET, ETL, Database Administration, Disaster Recovery, SDLC, C#, Data Warehousing, TFS, Business Intelligence, T-SQL, Software Development, Software Project..., Performance Tuning, Visual Studio, Software Documentation
Education
Seattle Central Community College 1981 — 1983
AA, Computer Programming
University of California, Berkeley 1975 — 1977
AB, Zoology
Wisconsin Public Radio May 2013 - Present
LPCTV February 2011 - May 2013
Shrewsbury Coop at Pierce's Store October 2011 - April 2013
Mountain Area Information Network, MAIN-FM 103.5LP September 2009 - May 2010
WORT Community Radio April 2007 - July 2009
Mifflin St. Cooperative 2004 - 2006
PCCS 2003 - 2005
PEMCO Technologies 2003 - 2005
PEMCO 1991 - 2000
Skills
Project Management, Social Media, Facebook, Non-profits, Television, Radio Broadcasting, Field Producer, Radio, Editing, Copy Editing, Media Production, Nonprofits, Press Releases, Final Cut Pro, Video Production, Broadcast, Storytelling, Video, Journalism, Copywriting, Blogging, Video Editing, Media Relations, Multimedia, New Media, Radio Producing
Education
Illinois State University 1988 — 1990
Bachelor of Science (BS), Communications
PEMCO Customer ServiceBank of AmericaMarch 2001 - June 2007
Burlington Coat Factory April 1998 - April 2001
Footlocker April 1995 - April 1998
Education
Spokane Falls Community College 1991 — 2009
A.F.A, ART
Elliott Bay Brewing Company January 2007 - Present
PEMCO June 2004 - December 2006
Carriage Insurance Agency 2000 - 2004
Education
South Seattle College 2006 — 2007
General Studies
Auburn Riverside High School 1995 — 1997
Diploma, General
Cartier August 2012 - Present
Progressive Insurance November 2005 - July 2012
Progressive Insurance May 2001 - November 2005
Progressive Insurance February 1999 - May 2001
Progressive Insurance March 1995 - February 1998
Progressive Insurance March 1991 - March 1995
PEMCO 1990 - 1991
PEMCO 1988 - 1990
Skills
Employee Relations, Coaching, Onboarding, Interviewing, Management Consulting, Performance Management, Mentoring, PeopleSoft, Microsoft Office, Training & Development, Personal Branding, Change Management, Virtual Teams, Employee Training, Leadership Development, Leadership, Program Management, Human Resources, Talent Management, Project Management, Workforce Planning
Education
The George Washington University 2003 — 2005
MA, Human Resource Development
University of Washington 1984 — 1988
BA, Political Science & Psychology
PEMCO September 2013 - Present
Eastern Washington University March 2013 - September 2013
PEMCO August 2012 - March 2013
PEMCO March 2002 - August 2012
PEMCO December 2000 - March 2002
Allstate December 1998 - December 2000
Walt Nelson Insurance Agency December 1996 - December 1998
Skills
Property & Casualty..., Customer Service..., Direct Sales, Insurance, Management, Umbrella Insurance, Commercial Insurance, Mentoring, Life Insurance, Spanish-English, Risk Management, Customer Satisfaction, Selling, Salesforce.com, Customer Service, Coaching
Education
Eastern Washington University 2013 — 2014
Bachelor of Arts (BA) , Finance and Economics
Spokane Falls Community College 2006 — 2009
Associate of Arts (AA)
Branch, Richards & Co., P.S January 2012 - Present
PEMCO June 2011 - September 2011
Seattle University January 2010 - March 2010
Sisley April 2009 - June 2009
Skills
Lacerte, QuickBooks, Creative Solutions, Financial Statement..., Taxations, Auditing, Microsoft Excel, Bilingual, US GAAP, IFRS, Accounts Payable, Accounting, Bank Reconciliation, Microsoft Office, Forecasting, Financial Reporting, Analysis
Education
Seattle University 2009 — 2011
Master, Professional Accounting
Shanghai Institute of Foreign Trade 2005 — 2009
Bachelor, English for International Business; Finance
PEMCO January 2002 - Present
Alcatel June 1999 - May 2001
Cabletron September 1998 - June 1999
Dorian Photography September 1994 - September 1998
Skills
General Insurance, Customer Service, Sales, Insurance, Property & Casualty..., Call Centers, Liability, Umbrella Insurance, Underwriting, Casualty, Risk Management, Professional Liability, Training
Education
Spokane Falls Community College 1995 — 1997
PEMCO December 2007 - Present
Washington Mutual Bank (WaMu) August 1999 - November 2007
General Motors April 1997 - June 1999
Snelling January 1996 - April 1997
USTravel January 1995 - December 1995
MarkAir September 1993 - December 1994
America West Airlines December 1987 - September 1993
Wien Air Alaska July 1976 - December 1987
Skills
Outlook, Microsoft Excel, SharePoint, Customer Service, Budgets, Microsoft Office, PowerPoint, Insurance, Spreadsheets, Microsoft Word, Visio, Process Improvement, Software Documentation, Access, Administrative..., Teamwork, Sales, Outstanding..., Sales Management, Administrative...
Education
Seattle Pacific University 1974 — 1977
Pre-Med, Biology
Bethel Regional High School 1970 — 1974
H.S. Diploma, Class Salutatorian
North Seattle Community College April 1998 - October 2008
Guppy’s LLC. June 2000 - October 2003
Redmond Technology Partners June 1998 - June 2003
PEMCO May 1986 - September 1997
Skills
Network Engineering, Network Administration, Network Architecture, Cat5, Laser Printers, Network Devices, 802.1q, 802.1x, Trunking, IP Addressing, Port Security, Linux Server, MS-DOS, Cable Modems, Network Cards, Cisco devices, Linux Desktop, Microsoft Servers, Windows 9x, Microsoft Office, Wireless Products, Bash, WAN, Visio, VLSM, NAT, Spanning Tree, TFTP, ICMP, OSPF, EIGRP, Altiris, Windows 7, Microsoft Office 2007, Subnetting, Wireless Routers, Ricoh, Scripting, Programming, Computer Hardware, Fiber, Firewalls, ATM, PPP, TCP/IP, tcpdump
Education
North Seattle College 2009 — 2011
A.A.S. Degree, IT for Healthcare
North Seattle College 2008 — 2011
A.A. Degree, IT/General
North Seattle College 1998 — 2001
A.A.S. Degree, Network Technology
T-Mobile February 2014 - Present
PEMCO February 2013 - February 2014
PwC July 2012 - February 2013
PwC April 2010 - June 2012
Dillards November 2004 - April 2010
Nuvell Financial Services September 2003 - October 2004
Skills
Accounting, General Ledger, Financial Analysis, Auditing, Account Reconciliation, Microsoft Excel, Variance Analysis, Budget, Bookkeeping, GAAP, Financial Reporting, Sarbanes-Oxley Act, Internal Controls, Budgets
Education
University of Arkansas at Little Rock 2003 — 2006
M.B.A.
Ouachita Baptist University 1999 — 2003
Accounting
Liberty Mutual Insurance January 2014 - Present
Liberty Mutual Agency Markets November 2010 - Present
PEMCO December 2008 - October 2010
PEMCO April 2006 - January 2008
PEMCO August 2003 - March 2006
PEMCO January 1999 - February 2003
PEMCO July 1998 - January 1999
Skills
Vendor Management, SDLC, Visio, Process Improvement, Business Process..., PMO, Requirements Gathering, Business Analysis, Team Building, Team Leadership, Management, Leadership, Organizational..., Strategy, Software Project..., Insurance, MS Project, CRM, Six Sigma, Budgets, Customer Service, Training, SharePoint, IT Management, Risk Management, Integration, Project Planning, Business Intelligence, Project Management, Sales, Agile Methodologies, Business Process, ITIL, Change Management, Cross-functional Team..., Program Management, Project Portfolio..., Requirements Analysis, PMP, Project Delivery, Analysis, IT Strategy, Agile Project Management, Business Requirements, Governance, IT Service Management, Resource Management, Software Documentation
Education
Shoreline Community College 1992 — 1995
Progressive Insurance January 2012 - Present
PEMCO December 2009 - December 2011
Progressive Insurance November 2002 - May 2009
Progressive Insurance June 2002 - November 2002
Progressive Insurance September 2000 - June 2002
Skills
Property & Casualty..., Liability, Insurance, Management, Claim, Claims Management, Casualty, Claims Handling, Subrogation, Liability Analysis, Claim Investigation, General Insurance, Legal Liability, Commercial Insurance
Education
Saint Bonaventure University
B.B.A., Finance and Economics
University of Oxford
Economics and Political Science
PEMCO January 2013 - Present
Vulcan, Inc. March 2001 - December 2012
City of Seattle January 1994 - February 2001
Skills
Strategic Communications, Government, Public Policy, Policy, Nonprofits, Policy Analysis, Fundraising, Public Relations, Strategic Planning, Program Management
Education
The Evergreen State College 1987 — 1991
PEMCO June 2015 - Present
Teavana September 2014 - June 2015
Teavana September 2013 - September 2014
Tazo Tea August 2012 - September 2013
L'Oréal January 2011 - August 2012
Starbucks Coffee Company 2001 - 2011
Skills
Inventory Management, Store Management, Visual Merchandising, Merchandising, Sales Management, Customer Service, Employee Training, Recruiting, Performance Management, Leadership Development, Team Leadership, Staff Retention, Team Building, Project Management, Retail, Strategic Planning, Training, Sales, Customer Satisfaction, Social Networking, Profit, Inventory Control, Loss Prevention, P&L, Income Statement, Cross-functional Team..., Customer Support, Customer Retention, Organizational..., Customer Relations, Customer Insight, Customer Experience, Customer Engagement, Customer Acquisition, Leadership
Education
Patten University
The Robbins Company July 2014 - Present
The Robbins Company May 2012 - July 2014
Sales Result Inc. January 2011 - April 2012
ECG Management Consultants July 2010 - December 2010
The Robbins Company March 2010 - June 2010
LexBlog, Inc. January 2010 - March 2010
Glass Eye Studio June 2007 - December 2009
PEMCO June 2009 - October 2009
Jager Law Office October 2007 - June 2009
Skills
Marketing, Marketing Communications, Social Media, Management, Event Planning, Marketing Strategy, Advertising, Sales, Social Media Marketing, Strategic Communications, Trade Shows, Market Research, CRM, Project Planning, Project Management, Email Marketing, Account Management, Leadership, Online Advertising, Public Relations, Start-ups, Research, Product Marketing, Strategic Planning, Marketing Management, Cooperative Marketing
Education
Seattle University 2006 — 2010
BA, Strategic Communications
The 5th Avenue Theatre Accounting InternNorthwest Asset ManagementJune 2014 - September 2014
PEMCO June 2013 - September 2013
PEMCO June 2012 - September 2012
University of Minnesota Medical Center, Fairview June 2011 - August 2011
Southern Minnesota Regional Legal Services, Inc. June 2009 - August 2009
Skills
Microsoft Office, Microsoft Excel, Process Improvement, Event Planning, PowerPoint, Research, Public Speaking, Project Management, Microsoft Word, Leadership, Customer Service, Fundraising, Editing
Education
Knox College 2011 — 2015
Bachelor's Degree, Economics
Knox College 2011 — 2015
Bachelor of Arts (B.A.), Business/Managerial Economics
PEMCO February 2015 - Present
MED25 International June 2012 - December 2014
McKinstry Co. January 1993 - June 2012
Skills
Program Management, Contract Negotiation, Business Development, Strategic Planning, Project Management, Business Strategy, Team Building, Leadership, Strategy, Start-ups, Proposal Writing, Negotiation, Contract Management, New Business Development, Cross-functional Team..., Business Planning, Budgets, Operations Management, Management, Organizational..., Project Planning, Analysis, Management Consulting, Fundraising, Risk Management, Sustainability, Leadership Development, Human Resources
Education
Seattle University 2008 — 2010
Leadership Executive MBA, Business Administration
IAIP - International Association of Insurance Professionals July 2015 - Present
OSR Alumni Association August 2013 - Present
Saybrook University June 2013 - Present
PEMCO June 2011 - Present
Greater Seattle Insurance Professionals June 2013 - June 2015
The Victory Lounge September 2009 - January 2014
Seattle University Women in Business (SUWIB) March 2011 - October 2012
PEMCO March 1995 - June 2011
Bellevue Youth Symphony Orchestra August 2004 - April 2006
Girls Scouts of Maine August 1993 - November 1994
Skills
Core Values:..., Insurance, Organizational..., Change Management, Integrity, Employee Benefits, Risk Management, Leadership Development, Organizational..., Organizational Design, Individual Development, Core business, Coaching, Process Improvement, Sales, Operations Management, Employee Training, Analysis, Management, Cross-functional Team..., Strategy, Vendor Management, Nonprofits, Leadership, Conflict Resolution, Consulting, Employee Relations, Business Process..., Recruiting, Talent Management, Budgets, Team Leadership, Human Resources, Executive Management, Call Centers, Management Consulting, Executive Coaching, Workshop Facilitation, Project Management, Customer Service, Property & Casualty..., Business Analysis, Team Building, Performance Management, Training, Strategic Planning, Program Management, Employee Engagement, Public Speaking, Policy
Education
Saybrook University 2013 — 2018
Ph.D. in Organizational Systems, Leadership of Sustainable Systems
Seattle University 2011 — 2013
Master of Arts in Organization Systems Renewal, Organizational Development
Seattle University 2009 — 2011
BA, Graduated - Magna Cum Laude, Psychology, Minor - Entrepreneurship & Innovation
Seattle Central College 2006 — 2009
Associate of Arts, Organizational Psych/Whole Systems Design
Raphael Cushnir Workshop
Seattle Free Schools
State Farm July 2015 - Present
Skinny Body Care Distributors August 2013 - June 2015
PEMCO Insurance October 2007 - October 2010
Pemco 2007 - October 2010
PEMCO Mutual Insurance 2004 - 2007
PEMCO Insurance 2004 - 2007
Beard's Frame Shoppe 1986 - 1990
Skills
Outlook, SharePoint, Training, PowerPoint, Team Leadership, Editing, Sales, Microsoft Office, Invoicing, Technical Assistance, Proofreading, Program Management, Customer Service, Software Documentation, Process Scheduler, Visio, Public Speaking, Vendor Management, Management, Leadership, Project Management, Recruiting, Microsoft Excel, Policy, New Business Development, Administrative..., Onboarding, SDLC, Call Centers, Access, Process Improvement, Insurance
Education
Bellevue College 2012 — 2013
Health/Medical Preparatory Programs, 3.95
University of Alabama
English, Psychology
University of Washington
Psychology
Boeing November 2013 - Present
PEMCO June 2012 - September 2012
TRInternational, Inc. July 2011 - March 2012
Point Inside June 2010 - October 2010
Hollywood Video November 2008 - December 2009
Skills
HTML, CSS, Microsoft CRM, Accounting, Financial Analysis, SQL, Microsoft Excel, Excel, Photoshop, Microsoft Dynamics, Navision, Invoicing, VMware, Web Design, Film Production, Administration, Marketing Strategy, C#, Data Mining, R, Visual Studio, PowerPoint, WordPress, Long Range Planning
Education
Seattle University 2009 — 2013
Bachelor of Arts in Business Administration, Business-Economics/Information Systems Double Major
PEMCO May 2013 - Present
Brighter Images Photography January 2008 - Present
PEMCO May 2011 - May 2013
PEMCO October 2010 - May 2011
PEMCO August 2009 - October 2010
PEMCO December 2006 - August 2009
PEMCO April 2004 - December 2006
PEMCO May 1998 - April 2004
PEMCO June 1989 - May 1998
PEMCO May 1988 - June 1989
Skills
DB2, Change Management, Visio, Program Management, Leadership, Business Process, Mainframe, Process Improvement, MS Project, Microsoft Excel, Access, Project Management, Management, ITIL, IT Management, Information Technology, Requirements Gathering, Enterprise Software, Analysis, Business Intelligence, Business Process..., PMO, Project Portfolio..., Strategy, Data Warehousing, Team Leadership, Business Analysis, Microsoft SQL Server, Databases, Budgets, Software Documentation, Cloud Computing, SharePoint, Software Project..., Requirements Analysis, Governance, Risk Management, Strategic Planning, SDLC, Training
Education
The George Washington University - School of Business 2006 — 2006
Certificate, Program Management
Shoreline Community College 1989 — 1991
Associate of Arts, Business and Accounting
PEMCO September 2013 - Present
Kettering Medical Center November 2009 - 2012
self March 2007 - November 2009
U.S. Army February 1993 - June 2000
Skills
HIPAA, Healthcare, Hospitals, Healthcare Management, Healthcare Information..., Clinical Research, EMR, Epic Systems, EHR, Ambulatory, Medical Billing, Nursing, EKG, Wound Care, Medicine, Medical Terminology, Oncology, Vital Signs, Medical Records, Medical Coding, CPT, ICD-9, Physicians, Patient Safety, Patient Education, Cpr Certified, Home Care, Ambulatory Care, Surgery, Medical Education, Internal Medicine, Credentialing, Family Medicine, Phlebotomy, Healthcare Industry, Orthopedic, Triage, Elder Care, Infection Control, Medication..., Patient Advocacy, Injectable, Venipuncture
Education
National College of Business and Technology-Nashville 2007 — 2010
Associate of Science, Medical/Clinical Assistant
Fairmont High School 1990 — 1994
Diploma, Early Childhood Education and Teaching
PEMCO November 2007 - Present
DaVita July 2005 - November 2007
Microsoft April 2004 - July 2005
Unisys March 2003 - April 2004
MortgateIT Inc. (a subsidiary of Deutsche Bank,) June 2002 - March 2003
Contentville.com February 2000 - June 2002
JJCO, PLLC July 1998 - February 2000
Skills
Clustering, SSIS, SSRS, T-SQL, Database Design, Microsoft SQL Server, SharePoint, Data Warehousing, Disaster Recovery, Replication, ETL, Data Modeling, Performance Tuning, Database Administration, Databases, Analysis Services, SDLC, TFS, VB.NET, Visual Studio, ASP.NET, SQL, Business Intelligence, Enterprise Software, DB2, Enterprise Architecture, SQL Tuning, Servers, XML, Stored Procedures, Cluster
Education
Southern Oregon University 1991 — 1993
BA
Deloitte September 2014 - Present
Teck Resources Limited September 2013 - December 2013
MarketingSector.com April 2012 - November 2012
Indigo Computer Technologies January 2010 - February 2012
PEMCO November 2007 - February 2012
Skills
Jenkins, Maven, Continuous Integration, Microsoft SQL Server, SQL, Java, Tableau, Project Management, JavaScript, Business Intelligence, C++, SharePoint, C, WordPress, KPI Dashboards, PHP, Processing, Web Applications
Education
The University of British Columbia 2012 — 2014
Master's Degree, Software Systems
Royal Melbourne Institute of Technology 2004 — 2007
Bachelor of Applied Science (BASc), Information Technology
Sandford International School 1987 — 2000
IGCSE & International Baccalaureate
Northwest Demolition & Dismantling March 1998 - Present
Sales Tactics August 1996 - March 1998
Pemco April 1990 - September 1996
Skills
Environmental..., Project Management, Construction Management, Strategic Planning, Construction, Remediation, Project Planning, Hazardous Waste..., Environmental Compliance, Contract Management, Team Building
Education
Rutherford High School 1978 — 1982
University Entrance Exam and Scholarship
University of Auckland 1982 — 1984
Batchelors Degree, Science
Wellington Unversity 1984 — 1986
Masters in Geology
PEMCO February 2014 - Present
Symetra Financial June 2011 - February 2014
Quadrant Homes April 2005 - April 2011
Weyerhaeuser June 2002 - April 2005
Weyerhaeuser February 2001 - June 2002
Cleveland Consulting Group January 1998 - February 2001
Service Industry February 1990 - April 1997
Skills
Project Planning, Infrastructure, Vendor Management, Process Improvement, Cross-functional Team..., SharePoint, SDLC, Leadership, ITIL, Business Analysis, Project Management, ERP, Team Leadership, Metrics, Operations Management, Management, Software Development, Budgets, Strategy, Change Management, Integration, CRM, IT Management, Team Management, E-commerce
Education
Thompson Rivers University 1996 — 1998
CSOM, Computers
The University of British Columbia 1990 — 1994
Bachelor of Science (BS), Biology, General
Clark Insurance January 2003 - Present
OneBeacon Insurance June 2001 - January 2003
Aptimus 1998 - 2000
PEMCO October 1990 - July 1998
Skills
Engineers, Professional Liability, Liability, Property & Casualty..., Casualty, Commercial Insurance, Insurance, Workers Compensation, Risk Management, Umbrella Insurance, General Insurance, Legal Liability, Health Insurance, Underwriting, Claims Management
Education
University of Vermont 1986 — 1989
B.S. in Business Administration, Marketing Management
Northeastern University 1985 — 1986
Economics
Independant HR Outsourcing/Account Management 2012 - Present
PEMCO December 2013 - November 2014
Oasis Outsourcing October 2011 - June 2012
CCG-HR July 2010 - October 2011
Staff One, Inc. December 2005 - April 2010
Odyssey One Source April 1999 - April 2004
Skills
HR Consulting, Employee Benefits, Human Resources, Benefits Administration, BPO, Outsourcing, Selling, Management, HRO, PEO, Coaching, Performance Management, Personnel Management, HRIS, Talent Acquisition, Onboarding, Workers Compensation, Sales
Education
ATP Flight School
CFII, MEI, IGI, Flight Instruction
Flight Proficiency
Comm. Pilot, Instru. Mulit-Eng, CFI, Aviation
Northeastern State University
Business Adminstration, Marketing
PEMCO February 2002 - Present
PEMCO January 1988 - February 2002
PEMCO July 1985 - February 1988
PEMCO July 1984 - July 1985
Skills
Licensed Property &..., Licensed Life Insurance..., Property & Casualty..., Umbrella Insurance, Casualty, Disability Insurance
Education
North Seattle Community College
CANCER RESEARCH AND BIOSTATISTICS September 2011 - Present
Shorelake Soccer Club January 2013 - December 2013
PEMCO January 2002 - February 2011
American Express Tax & Business Service January 1998 - January 1999
Skills
Technical Support, Investigation, Product Support, Visio, Outlook, Graphic Design, Photoshop, InDesign, Microsoft Word, Microsoft Excel, PowerPoint, Numara Track-It, OneNote, Illustrator, Adobe Acrobat, Troubleshooting, Data Analysis, Microsoft SQL Server, SharePoint, Microsoft Office, Photography, System Administration, Databases, Project Management, Software Documentation, Windows, Dreamweaver, Windows 7, Networking, Team Leadership
Education
Savannah College of Art and Design 1991 — 1995
B.F.A, Photography
Boeing 2014 - Present
Univar November 2013 - May 2014
Premera Blue Cross April 2010 - September 2012
Premera Blue Cross May 2009 - April 2010
Microsoft October 2007 - April 2008
Microsoft June 2006 - June 2007
PEMCO May 2004 - February 2006
Holland America Line April 2004 - May 2004
Good Samaritan Hospital January 2004 - February 2004
TUSD - Tucson Unified School District March 2001 - October 2003
Skills
System Administration, Systems Analysis, Windows Server, VMware Infrastructure, VMware ESX, vSphere, Microsoft Cluster, Microsoft SQL Server, HP Blade C-7000..., HP Server Hardware, HP Proliant, HP SIM, NetApp, Altiris Deployment..., Disaster Recovery, Diskeeper, SharePoint, Powershell, VBScript, Active Directory, SAN, Citrix, Microsoft Exchange, Databases, Storage Area Networks
Education
Pima Community College 2000 — 2001
A.A.S, Systems Networking
Pima Community College 2000 — 2001
A.A.S, Micro-Computer Technology
PEMCO October 1995 - Present
Marine Distributors Inc. February 1994 - October 1995
Ray Marine Distributing January 1984 - February 1994
Sterling Recreation Organization July 1973 - July 1983
Skills
Training, Team Building, Negotiation, Customer Service, Payroll, Insurance, Finance, Process Improvement, Leadership, Accounting, Employee Benefits, Public Speaking
Education
University of Washington 1972 — 1973
English
Reed College 1971 — 1972
English
Cisco June 2010 - Present
PEMCO October 2007 - December 2009
Washington Mutual, Inc. 2003 - 2007
IBM Global Services 1998 - 2003
US Navy 1990 - 1998
Skills
Program Management, Business Analysis, Business Process..., Six Sigma, Data Analysis, SDLC, Business Process Design, Process Improvement, Projects, Vendor Management, Enterprise Software, PMO, ITIL, Software Project..., Project Management, MS Project, SharePoint, Analysis, Leadership, Training, Disaster Recovery, Software Development, ERP, Visio, Business Process, Project Planning, Governance, Quality Assurance, Data Center, Information Technology, Management
Education
Troy University 1992 — 1995
MS
Sierra Nevada College 1985 — 1988
BS
H & K Agency, Inc May 1992 - Present
PEMCO 1992 - 2012
Skills
Sales Management, Insurance, Consultations, Commercial Insurance, Property & Casualty..., Brokers, Underwriting, General Insurance, Term Life Insurance, Legal Liability, Life Insurance, Small Business, Risk Management, Whole Life, Customer Service, Account Management, Umbrella Insurance, Claims Management, Liability, Casualty, Wellness, Professional Liability, Homeowners, Workers Compensation, Inland Marine, Surety Bonds, Claim
Education
Olympic College 1993 — 1994
PEMCO September 2010 - October 2012
JPMorgan Chase September 2008 - December 2009
Washington Mutual 2005 - September 2008
Washington Mutual 2000 - 2005
Washington Mutual 1998 - 1999
Education
Seattle Pacific University
Bachelor of Arts
University of Washington
Certificate
PEMCO May 2008 - Present
Pemco Technologies May 2006 - May 2008
Education
Seattle Pacific University
T-Mobile July 2012 - Present
Snohomish County PUD August 2010 - Present
SumTotal Systems May 2007 - December 2009
Adaptis March 2006 - November 2006
JPC Consulting March 2003 - March 2006
PEMCO October 2001 - October 2002
Applied Theory, Inc February 1994 - October 2001
Fred Hutchinson Cancer Research Center (FHCRC) February 1991 - February 1994
Group Health Cooperative 1985 - 1991
Skills
Budgets, Project Management, Data Center, Business Intelligence, SDLC, Software Development, Professional Services, Software Project..., ITIL Certified, Quality Center, Business Process..., Program Management, PeopleSoft, Business Analysis, Software Development..., Troubleshooting, Vendor Management, Change Management, Requirements Gathering, Process Improvement, SharePoint, Agile Methodologies, Databases, Disaster Recovery, Resource Management, Data Warehousing, Global Delivery, VMware, Project Planning, Requirements Analysis, Active Directory, MS Project, Management, Software Documentation, ITIL, Enterprise Software, Visio, IT Management, Security, Integration, PMP, Access
Education
University of Washington, Michael G. Foster School of Business 1972 — 1974
Olympic College 1966 — 1968
Associate's degree, Data Processing
Vertafore February 2010 - Present
PEMCO Insurance July 2004 - March 2010
PEMCO 2004 - March 2010
WAMU (Washington Mutual Bank) 2000 - 2004
Washington Mutual Bank 2000 - 2004
WaMu 1993 - 2004
Washington Mutual 1987 - 2004
Skills
Training Delivery, Insurance, Instructional Design, Call Center, Property & Casualty..., Instructor-led Training, Process Improvement, Training, Program Management, Call Centers
Education
Michigan State University 1974 — 1978
Advanstar Communications August 2010 - November 2012
HomePerfect.com May 2007 - February 2009
Manta 2006 - 2006
Aventail (now owned by SonicWall) December 2003 - August 2005
The Hacker Group 2003 - 2003
ADVO February 1999 - September 2002
PEMCO March 1993 - November 1998
Skills
Integrated Marketing, Email Marketing, Marketing Strategy, Online Advertising, Marketing, Direct Marketing, New Business Development, Market Research, Social Media Marketing, Creative Direction, Public Relations, Lead Generation, Social Media, Sales, Leadership, Digital Marketing, SEM, Sales Process, Web Analytics, Advertising, Selling, Direct Mail, B2B Marketing, PPC, Online Marketing, Web Marketing, Customer Acquisition
Education
The Ohio State University 1984 — 1989
BA, communications
The Ohio State University
Bachelor of Arts (B.A.), Communication, General
Liberty Mutual Insurance December 2009 - Present
Liberty Mutual April 2008 - December 2009
LibertyNorthwest July 2001 - April 2008
PEMCO March 1986 - April 2000
Skills
Workflow Analysis, Vendor Management, Product Requirements, Business Requirements, Claims, Claims Management, Casualty, Claim, Commercial Insurance, Casualty Insurance, Insurance, Liability, Workers Compensation, General Insurance, Program Management, Property & Casualty..., Risk Management, Subrogation, Business Analysis, Leadership, Analysis, Process Improvement, Requirements Gathering
Education
University of Massachusetts, Amherst 1978 — 1980
MA, Classics
The University of North Dakota 1974 — 1978
BA, Latin, French
PEMCO October 2014 - Present
PEMCO March 2014 - September 2014
PEMCO March 2007 - March 2014
PEMCO Insurance April 2003 - March 2007
Skills
Claims, General Insurance, Customer Service, Microsoft Office, Casualty, Insurance, Property & Casualty..., Subrogation, Analysis, Negotiation, Public Speaking, Customer Relations, Strategic Planning, Budgeting, Budgets, Claim, Legal Liability, Process Improvement, Call Centers, Claims Management, Customer Satisfaction, Claims Resolution, Liability, Leadership, Commercial Insurance, Commercial Lines, Umbrella Insurance, Claims Handling, Property Damage, Underwriting, Workers Compensation, Litigation Management, Professional Liability, Casualty Insurance
Education
Quinnipiac University - School of Business 2011 — 2013
Master's degree, Organizational Leadership
Washington State University 1984 — 1986
Bachelors of Arts, Criminal Justice
D3 Design Build LLC July 2011 - Present
Windward Contracting December 2006 - Present
Custom Coding Solutions September 2004 - March 2006
PEMCO November 2002 - September 2004
Ingenix August 1999 - December 2001
Skills
Strategic Planning, Land Use Planning, Residential Design, Project Management, Competitive Analysis, Business Strategy, New Business Development, SketchUp, Salesforce.com, Account Management, Contract Negotiation, Team Building, Sales Management, Marketing Strategy, Negotiation, CRM, Sales, Social Media, Vray
Education
The George Washington University 1996 — 1999
Bachelor of Science (BS), International Affairs
PEMCO 2007 - Present
PEMCO 2006 - 2007
PEMCO 2004 - 2006
Washington State Employment Security Department September 2000 - May 2004
Skills
Property & Casualty..., Disability Insurance, Term Life Insurance, Unemployment Claims, General Insurance, Analysis, Claim, Customer Service, Outlook, Access, Business Analysis, Insurance, Casualty, Coaching, Call Centers, Interviews, Underwriting, Claims Management, Employee Benefits, Customer Satisfaction, Casualty Insurance
Education
Seattle Central Community College 1993 — 1996
AA, Accounting
Microsoft December 2013 - Present
Federal Home Loan Bank of Seattle January 2011 - November 2013
UNIVAR 2009 - May 2011
Microsoft 2010 - 2011
PEMCO March 2008 - October 2009
DaVita 2005 - 2007
Arthur Andersen March 1998 - December 2001
Pacific Gas and Electric Company April 1985 - December 1997
Skills
Security, PMP, ITIL, Business Analysis, Information Security, Enterprise Software, Project Management, Information Technology, CISSP, Software Development, System Administration, Management, Program Management, ERP, Disaster Recovery, Data Center
Education
University of Phoenix 2005 — 2007
MBA, Technology Management
Villanova University 2004 — 2005
Master's Certificate, Program and Project Management
The Evergreen State College 1976 — 1980
BSc, Computer Science
W F West
PEMCO July 2011 - Present
Travelers July 2009 - June 2011
AIG Agency Auto July 2008 - July 2009
Nationwide Insurance January 2005 - June 2008
Farmers Insurance August 1987 - January 2003
Skills
Insurance, Casualty, Customer Relations, Negotiation, Property & Casualty..., Casualty Insurance, Management, Commercial Insurance, General Insurance, Liability, Underwriting, Umbrella Insurance, Sales, Customer Service, Legal Liability, Risk Management, Commercial Lines, Strategic Planning, Account Management, Brokers, Professional Liability, Sales Management, Sales Operations, Team Building, Workers Compensation, Claim, Leadership
Education
Marylhurst University 1994 — 1997
MBA, Marketing
Oregon State University 1982 — 1986
BS, Business
PEMCO 1978 - April 2015
The Clorox Company 1974 - 1978
Skills
SPHR, Employee Benefits, Performance Management, Employee Relations, Benefits Administration, Organizational..., Human Resources, Team Building, SDLC, Employee Engagement, Talent Management, Legal Compliance, Onboarding, Change Management, Vendor Management, Management, Conflict Resolution, HRIS, Interviews, Talent Acquisition, Leadership, Process Improvement
Education
University of California, Berkeley
Bachelor of Arts (B.A.), Biology with emphasis on Microbiology
Pacific Podiatry Group 2010 - Present
PEMCO 2007 - November 2009
Skills
Insurance, Property & Casualty..., Claim, Cold Calling, Negotiation, Medical Records, Accounts Payable, General Insurance, Liability, Claims Management, Subrogation, Legal Liability, Casualty, Call Center, Commercial Lines, Litigation Management, Commercial Insurance, SAS
Education
Saint Martin's College 1984 — 1986
BS, Management
Piedmont Comprehensive Pain management September 2014 - Present
Skyedancer Health 2010 - Present
South Carolina Medical Board November 2014 - January 2015
Ohio Pain Solutions November 2013 - September 2014
Ohio pain solutions January 2013 - July 2014
Mountainview Comprehensive Pain Management April 2010 - November 2012
PEMCO 2004 - January 2011
Eli Lilly Co 2005 - 2011
xanodyne 2008 - 2010
Pain Mgmt 2002 - 2009
Skills
Addiction Medicine, Pain, Pharmaceutical Industry, Clinical Research, Healthcare, Clinical Trials, Medical Education, Pain Management, Physicians, Acupuncture, Treatment, Physical Therapy, Surgery, Training, Orthopedic, Medical Devices, Public Speaking, Healthcare Information..., Healthcare Management, Holistic Health, Psychiatry, Clinical Development, Pharmaceutical Sales, Diabetes, Internal Medicine, Product Launch, Oncology, Sales Effectiveness, Infectious Diseases, Dermatology, Medicine
Education
Ohio University 1977 — 1981
DO, medicine
BS biology Ohio State UNiversity
BS in biology, 1976, Biology/Biological Sciences, General
PEMCO April 2012 - March 2015
PEMCO November 2009 - April 2012
PEMCO July 2008 - November 2009
PEMCO May 2005 - July 2008
RJM Contract Services March 1984 - May 2005
Skills
DB2/SQL, Enterprise COBOL, CICS, TSO, VSAM, JCL, Endevor, DB2, Mainframe, SQL, ISPF, Application Development, Systems Analysis, Microsoft Office, Programming, SDLC, COBOL, REXX, Fileaid, SPUFI, IBM Utilities, IBM Mainframe, Database Design, SDSF, Performance Tuning, Intertest, Endeavor, Software Development, Data Modeling, Visio, Disaster Recovery, SharePoint, Data Warehousing
Education
University of Washington 1970 — 1972
Political Science
Pacific Lutheran University 1969 — 1970
Political Science
Rental Registration Inspection Services LLC - Seattle RRIO Specialists May 2014 - Present
Ideal Inspection Services LLC March 2001 - Present
PEMCO March 2009 - February 2011
High Tech Systems January 1984 - January 2001
Skills
Management, Real Estate, Property & Casualty..., Construction, Risk Management, Residential Homes, Claim, Commercial Insurance, Agile Methodologies, Insurance, Time Management, Team Building, Customer Service, Training, Leadership, Sales, Negotiation, Contract Negotiation, Microsoft Office, Marketing Strategy, Microsoft Excel, Public Speaking, Marketing, Project Management, Investment Properties, First Time Home Buyers, Commercial Real Estate, New Business Development, Sellers, Short Sales, Single Family Homes, Property Management, Condos
Education
Michigan State University 1979 — 1980
Associates, Business Administration
Pemco July 2014 - Present
Caterpillar Inc./ Bucyrus America Inc. February 2008 - July 2014
Downard Hydraulics November 2006 - February 2008
NCDOT June 2004 - December 2004
Skills
AutoCAD, CAD, Hydraulics, Microstation, Engineering, Project Engineering, Steel Structures, Civil Design, Solidworks, Pro Engineer, Structural Analysis, Engineering Design, Inventor, ANSYS, Bill of Materials, Solid Modeling, Design Engineering, Machine Design, Sheet Metal, Mechanical Engineering, Design for Manufacturing, Engineering Drawings, Windchill, Product Design, Assemblies, AutoCAD Mechanical, PTC Pro/Engineer, Modeling, Autodesk Inventor, SolidWorks, PTC Creo
Education
Sandhills Community College 2002 — 2004
Associates, Civil Engineering, 3.7
Sandhills Community College 2002 — 2004
Associate's degree, Civil Engineering, 3.7 GPA
Sandhills Community College 2002 — 2004
Associate's degree, Surveying Technology/Surveying, 3.7 GPA
Ghirardelli Chocolate Company July 2015 - Present
Stanford Graduate School of Business September 2013 - June 2015
Apple June 2014 - August 2014
Ghirardelli Chocolate Company May 2012 - April 2013
Ghirardelli Chocolate Company May 2011 - May 2012
Ghirardelli Chocolate Company 2010 - 2011
Ghirardelli Chocolate Company 2009 - 2010
Yahoo! 2008 - 2009
Yahoo! 2007 - 2008
PEMCO 2006 - 2006
Skills
Forecasting, Financial Analysis, Cross-functional Team..., Financial Modeling, Consumer Products, Hyperion Enterprise, Pricing, Financial Reporting, Corporate Finance, Competitive Analysis, Analytics, Finance, Entrepreneurship, Project Planning, Strategy, FMCG, Market Analysis
Education
Stanford University Graduate School of Business 2013 — 2015
Master of Business Administration (MBA)
Santa Clara University 2004 — 2008
BS & BS.c, Finance and Economics
Providence Health & Services November 2014 - Present
Swedish Medical Center July 2013 - November 2014
Swedish Medical Center January 2012 - July 2013
Swedish Medical Center August 2010 - January 2012
Minor & James Medical February 2010 - August 2010
Nordstrom June 2009 - September 2009
PEMCO March 2009 - June 2009
Skills
Marketing Communications, Social Media Marketing, Social Media, Advertising, Digital Marketing, Email Marketing, Marketing Strategy, Event Planning, Market Research, Marketing, Corporate Communications, Brand Management, Press Releases, Management, Facebook, Leadership
Education
Seattle University 2006 — 2010
Bachelor of Science (BS), Marketing
Major Insurance Company April 2009 - Present
PEMCO 2010 - 2013
Robert Half International August 2008 - May 2010
Major Truck Manufacturer September 2008 - April 2009
Major Agricultural Distributor August 2008 - September 2008
RealNetworks, Inc June 2007 - May 2008
Decurion Corporation (Robertson Properties Group & Pacific Theatres) November 2005 - May 2007
Western Wireless, Inc August 2004 - November 2005
2 Degrees 1996 - 2005
AT&T Wireless July 2002 - July 2004
Education
Seattle University
Bachelor of Arts, Business Administration; Accounting
Northwest Administrators, Inc June 2013 - Present
PEMCO February 2008 - March 2012
Molly Brown Temps April 2007 - February 2008
Skills
Data Entry, Typing, Microsoft Excel, Microsoft Word, Outlook, Software Documentation, Insurance, Mortgage Lending, Training
Education
The Evergreen State College 2001 — 2006
Bachelor's degree
Parkview Health System 2006 - Present
Parkview Health November 2006 - June 2015
PEMCO 1997 - 2001
SAFECO 1993 - 1996
Lincoln Financial Group 1990 - 1993
Skills
Internal Audit, Public Speaking, Auditing
Education
Manchester University 1986 — 1990
BA, Accounting
PEMCO April 1980 - February 2010
PEMCO 1998 - 2001
PEMCO Insurance 1994 - 1998
Education
Moorpark College 1975 — 1977
English
Thousand Oaks High School 1970 — 1975
Diploma, General
Clarity Signs, Inc May 2009 - August 2009
WDS November 2008 - May 2009
FloorCraft Inc July 2001 - October 2008
PEMCO January 1989 - July 2001
Education
Shoreline Community College
Associate in Applied Arts & Science, Accounting
Pemco Insurance 2003 - 2015
PEMCO 2002 - 2003
PCCS Computer Services 1998 - 2002
Skills
TSO, CICS, JCL, Mainframe, Endeavor, z/OS, Disaster Recovery, REXX, IBM Mainframe, ISPF, Data Center, CLIST, SDSF, MVS, Incident Management, Microsoft Office, Change Management, Troubleshooting, ITIL, SDLC, Serena Changeman, IT Management, Software Documentation, COBOL, IT Service Management, Information Technology, Network Security, Active Directory, Security, System Administration, Windows 7, Business Intelligence, Requirements Analysis, Business Analysis, Call Centers, Windows Server, Servers, SharePoint, Information Security, Windows XP, ZEKE/ZACK/ZEBB/ZARA, NOC(Network Operating..., MS products..., SEA (TRMS & $AVRS), CA..., Batch Processing
Education
Griffin College, Seattle, WA
Bachelor of Science (B.S.), Data Processing and programming studies
North Seattle College
Computer and business courses
University of Washington
BA, Computer Science/Bachelor of Arts
PEMCO September 2009 - Present
PCCS November 1999 - September 2009
Cap Gemini America February 1989 - November 1999
United Pacific Insurance 1983 - 1989
Skills
COBOL, SDLC, Visio, CICS, DB2, SharePoint, Databases, JCL, TSO, Software Development, Requirements Analysis, Integration, Business Analysis, Software Documentation, IBM Utilities, QMF, OS/390, VSAM, Troubleshooting, SPUFI, Process Improvement, Programming, Endeavor, Microsoft SQL Server, Access, Analysis, z/OS, Serena Changeman, Windows XP, MVS, Vendor Management, Easytrieve, Program Management, Tracemaster, RobotC, XSL, AL3, INSYNC
Education
Seattle University 1985 — 1988
M.S.E., Software Engineering
University of California, Los Angeles 1975 — 1979
B.A., English
EJ October 2013 - Present
Pemco January 2013 - July 2013
Pemco July 2011 - January 2013
Ameriprise Auto and Home Insurance April 2011 - July 2011
Dennis Tronca & Associates June 2009 - March 2010
Marquette University June 2008 - January 2009
Skills
UGS NX6, Project Management, International Project..., MS Project, Microsoft Office, SAP, Recruiting, Solidworks, Engineering Management
Education
Marquette University 2005 — 2009
Bachelor of Science, Civil Engineering
Vertafore July 2013 - Present
Vertafore March 2012 - July 2013
PEMCO March 2009 - November 2011
American Family Insurance December 2006 - October 2007
Beneficial 2006 - 2007
Beneficial June 2005 - September 2006
Glamour Shots January 2002 - April 2003
Eddie Bauer November 1999 - November 2001
United Sales & Marketing June 1997 - June 1999
Skills
Customer Centric..., Insurance, Salesforce.com, New Business Development, Account Management, Sales, Marketing, Business Development, Lead Generation, Property & Casualty..., Enterprise Software, CRM, Management, SaaS, Customer Satisfaction, Process Improvement, Solution Selling, Sales Operations, Sales Management, Public Relations, Leadership, Direct Sales, Customer Service, Customer Retention, Cold Calling, Sales Process, Sales Presentations, Employee Benefits, Building Relationships, Selling, Team Building, Software Industry, Product Marketing, B2B, Team Leadership, Training, Contract Management, Strategy
Education
University of Washington 2001 — 2004
BA, Political Science
Shoreline Community College
A.A, Political Science
First Choice Health August 2011 - Present
PEMCO Mutual Insurance Company 1999 - 2010
PEMCO January 2008 - March 2009
PEMCO Technology Services Inc November 2005 - December 2007
PEMCO February 1999 - October 2005
Education
Western WA State University
South Seattle College
PEMCO April 2009 - Present
State Farm Insurance December 1985 - June 2001
Education
San Diego State University-California State University 1980 — 1985
B.S., Business/Information Systems
PEMCO July 2013 - Present
School Employees Credit Union of Washington November 2011 - July 2013
PEMCO Insurance Company May 2006 - November 2011
PEMCO Insurance Company November 2010 - June 2011
Shoreline Community College May 2003 - May 2006
Skills
Interpersonal..., Customer Service, Event Planning, Problem Solving, Microsoft Office, Outlook, PowerPoint, Organizational..., Time Management, Microsoft Excel, Data Entry, Access, Microsoft Word, Public Speaking, Budgets, Editing, Project Management, Research, Visio, World Class Customer..., Corporate Events, Outstanding..., Follow Through, Administrative..., Fundraising, Insurance, Risk Management, Leadership, Management, Administrative...
Education
Seattle University 1981 — 1985
Bachelor of Arts (B.A.), Sociology/Criminal Justice
PEMCO November 2007 - April 2010
Microsoft July 2007 - October 2007
HEBERT RESEARCH, INC March 2007 - June 2007
HANSEN BROS. MOVING AND STORAGE October 2005 - January 2007
HYATT REGENCY BELLEUVE January 2005 - September 2005
HYATT RESERVATION CENTER June 1994 - January 2005
Education
Metropolitan Community College 1996 — 1999
Accounting
University of Nebraska at Omaha 1995 — 1999
Accounting
PEMCO December 1995 - Present
Pemco Insurance Companies 1995 - Present
Skills
Insurance, Enterprise Services, Property & Casualty..., General Insurance, Casualty, Claim, Commercial Insurance, Liability, Underwriting, Claims Management, Umbrella Insurance, Life Insurance, Legal Liability, SDLC, Risk Management
Education
Spokane Falls Community College 2006 — 2006
Spokane Community College 1982 — 1983
Jack Henry & Associates March 2008 - Present
CBIC December 2005 - September 2007
Northlake Christian Church June 2004 - December 2005
PEMCO September 1999 - March 2004
PEMCO July 1998 - September 1999
PEMCO June 1997 - July 1998
Skills
Insurance, Risk Management, Customer Service, Fraud, Claim, General Insurance, Negotiation, Property & Casualty..., Analysis, Process Improvement, Call Center, Risk Assessment, Outlook, Liability, Casualty
Education
Puget Sound Christian College 1999 — 2001
BA, Christian Ministry
Watterson College 1989 — 1991
AA, Microcomputer Accounting
The Philippine Women's University 1986 — 1988
Accounting
University of Santo Tomas 1984 — 1986
Electronics Communications Engineering
Progressive Insurance April 2014 - Present
Progressive Insurance December 2011 - April 2014
PEMCO April 2007 - November 2011
PEMCO November 2002 - April 2007
Progressive Insurance 2000 - October 2002
Education
University of Washington 1994 — 1996
BA, Political Science
Saint Martin's College 1992 — 1993
PEMCO January 2005 - Present
Slagles 1994 - 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, Sales, Leadership
Education
Robert Morris University 1986 — 1989
American Family Insurance April 2015 - Present
PEMCO July 2006 - November 2014
The Hartford October 1998 - June 2006
Skills
Call Centers, Claim, Property & Casualty..., Insurance, Outlook, Customer Satisfaction, Customer Service, Process Improvement, General Insurance, Microsoft Office, Team Building, Management
Education
Truckee Meadows Community College 1994 — 1996
Accounting
Farmers Insurance Group of Companies May 2012 - Present
PEMCO December 2007 - November 2011
PEMCO June 2005 - December 2007
Skills
Insurance, Property & Casualty..., Underwriting, Commercial Insurance, Casualty, General Insurance, Liability, Term Life Insurance, Health Insurance, Disability Insurance, Claim, Life Insurance, Call Center, Financial Services, Customer Satisfaction, Customer Service
Education
Kansas State University
Shoreline Community College
Lockheed Martin Aeronautics 2011 - Present
PEMCO October 2010 - March 2011
Seminole Hard Rock Hotel & Casino 2006 - 2010
Skills
Aircraft, Sheet Metal, Electronics
Education
National Aviation Academy 2007 — 2009
Sedgwick December 2012 - November 2013
Grange Insurance Association October 2003 - August 2012
Allied Pacific Adjusting Group, January 2003 - September 2003
Frank Gates Service Company June 2001 - September 2002
PEMCO July 1997 - March 2001
Safeway 1992 - 1992
Skills
Strong management and..., Dedicated to excellent..., Maintain an objective..., Team-player attitude, Demonstrated problem..., Perform well under..., Able to prioritize..., Reliable and trustworthy, Adjustments, Insurance, Customer Service, Claims, Casualty & PIP/Medical..., Management, Subrogation, Personal & Commercial..., Liability & Coverage..., Negotiation & Claim..., Litigation Management, Claim, Liability, Workers Compensation, Legal Liability, Commercial Insurance, Claims Management, Property & Casualty...
Education
Seattle University
Master of Business Administration (MBA), Accounting and Finance
Shoreline Community College
Health Sciences - 3 years
University of Washington
Bachelor of Arts (B.A.), Social Work
Seattle Children's 2010 - Present
Norwich University 2012 - Present
University of Washington April 2015 - Present
Bryan University 2011 - December 2014
University of Washington 2008 - 2010
PEMCO 2006 - 2008
Breakwater Security 2005 - 2006
Codesic Consulting 2000 - 2005
Education
Nova Southeastern University 2006 — 2011
Doctor of Philosophy (PhD), Computer and Information Systems Security/Information Assurance
City of Everett, WA 1995 - Present
PEMCO 1987 - 1995
Skills
Police, Enforcement, Criminal Investigations, Investigation, Private Investigations, Firefighting, Public Safety, Incident Command, Emergency Management, Homeland Security, NIMS, Government, Disaster Response, Risk Assessment, First Aid, Law Enforcement, Criminal Justice, Interrogation
Education
Seattle University
Bachelor of Arts - Education
Shoreline Community College
Associate of Arts (AA)
PEMCO October 2004 - Present
PEMCO Insurance Company February 2000 - August 2004
PEMCO January 1998 - January 2000
City of Edmonds, WA Public Works August 1994 - July 1997
Keating, Bucklin, & McCormack June 1986 - August 1994
City of Edmonds, WA Public Works July 1989 - June 1994
Skills
Insurance, Policy
Education
Seattle Pacific University 1988 — 1993
Bachelor of Arts (BA), Business Administration and Management, General
Woodway High School 1984 — 1988
High School
Campbell Nelson Allstate Insurance 2015 - Present
PEMCO May 1991 - November 2014
Education
Seattle University
Bachelor of Arts (B.A.), Marketing