First Health
Industry: Company
DescriptionHeadquarters: Illinois, United States Founded: 1982 Parent organizations: Coventry Health Care, Aetna Health Holdings, LLC Subsidiaries: First Health Life & Health Insurance Co,
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First Health Employees
UnitedHealth Group August 2011 - Present
UnitedHealth Group January 2011 - Present
MTC Development LLC June 2005 - January 2011
First Health June 1997 - June 2005
Community Care Network (CCN) May 1997 - June 2005
Skills
Network Development, Provider Relations, Managed Care, PPO, Medicare, HMO, Medicaid, Health Insurance, Healthcare Management, Contract Negotiation, Insurance, Healthcare, Credentialing, Healthcare Industry, Physicians, Physician Relations, Process Improvement, Provider Network..., Medicaid Managed Care, HIPAA, Health Policy, Healthcare Consulting, Healthcare Information..., Hospitals, Medicare Part D, Revenue Cycle, Utilization Management, Quality Improvement, Pharmacy Benefit..., Revenue Cycle Management, Medical Billing, Disease Management, Medical Compliance
Education
Mercer University 2008 — 2009
Master of Business Administration (MBA), Business Administration and Management, General
Auburn University 1991 — 1995
Bachelor of Science (BS), Business Administration and Management, General
Cherokee County High School 1987 — 1991
Diploma, College Prep
Small Dog's Clothes May 2015 - Present
Computer Wiz Tutoring August 2012 - Present
American Capital Investments February 2014 - August 2014
Remic Corporation December 2010 - August 2012
Motorcycle Charity Associates January 2003 - July 2012
American States Water Service March 2008 - June 2008
California Department of Recycling December 2005 - July 2006
Several Temp Agencies March 2005 - December 2005
First Health January 2004 - January 2005
EDFUND January 2001 - January 2004
Skills
Database Administration, Office Management, Microsoft Office, Access, Organizational..., Budgets, Project Planning, Event Planning, Leadership, Non-profits, System Administration, Customer Service, Nonprofits, Facebook, Human Resources, Social Media Marketing, Research, Microsoft Word, Public Speaking, Social Networking, Small Business, Team Building, Social Media, Management, Editing, Event Management, Time Management, Blogging, Advertising, Fundraising, Public Relations, Outlook, Marketing, Online Marketing, Training, Administrative..., Marketing Communications, Sales, Newsletters, Process Scheduler, PowerPoint, Email Marketing, Creative Writing, Market Research, Publicity, Press Releases, Real Estate, Online Advertising, Trade Shows, Data Entry
Education
University of Phoenix 2014 — 2018
Bachelor of Science (BS), Advance Business Analytics Certificate
Argosy University Phoenix 2014 — 2014
Bachelor of Science (BS) - Enrolled, Computer/Networking Security
Elk Grove High School 1971 — 1974
High School Diploma, General
Los Angeles County Department of Mental Health May 2010 - Present
Hustler Casino 2007 - 2010
Creative Financial Partners, Inc February 2007 - August 2007
Network Telephone Services, Inc. July 2005 - January 2007
First Health 2003 - 2005
Skills
Change Management, Employee Relations, Team Building, Strategic Planning, Talent Management, Occupational Health, Policy, Recruiting, Human Resources, Performance Management, Leadership, Marketing, Special Events..., Time Management, Training, Customer Service, Organizational..., Management
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2006 — 2009
MBA, Business
Claremont Graduate University 2001 — 2003
MSHRD, Human Resources Design
University of Southern California 1996 — 2000
BA, Psychology
Green River Capital 2009 - Present
Sr HR Forum 1996 - 2013
Boeing Commercial Airplanes 2008 - 2009
iBAHN 2003 - 2008
Parsons Behle & Latimer 1998 - 2003
First Health 1993 - 1998
Skills
Employee Relations, Organizational..., Talent Management, Strategic Planning, Vendor Management, Policy, Employee Benefits, HRIS, Human Resources, Job Descriptions, Leadership, Management, Leadership Development, Employment Law, Negotiation, Personnel Management, Performance Management, Recruiting, Strategy, Talent Acquisition, Training
Education
University of Phoenix 2006 — 2008
Masters, Business Administration
Columbia College 1993 — 1998
Bachelors of Science, Business Administration
Bonneville Communications 2012 - Present
LDS (Mormon) Church 2012 - Present
Fluid Studio March 1998 - January 2012
Brigham Young University 2004 - October 2009
BYU Alumni Association 2004 - 2007
First Health 1996 - March 1998
The Church of Jesus Christ of Latter-day Saints June 1989 - June 1991
Skills
Training, Online Marketing..., Blogging, Online Video Marketing, SEO, Marketing Communications, Branding & Identity, Creative Strategy, YouTube, Marketing Strategy, SEM, Management, Pinterest, Digital Strategy, Packaging, Social Media, Social Media Marketing, Online Advertising, Advertising, Facebook, Public Speaking, Editing, Marketing, Social Networking, Copywriting, Email Marketing, Social Marketing, Viral Marketing, Public Relations, Web Analytics, Leadership, Creative Direction, Web Design, Digital Media, Online Marketing, Integrated Marketing, Digital Marketing, Google Adwords, Press Releases, Lead Generation, Brand Development, CRM, Graphic Design, Publishing, Google Analytics, Start-ups, WordPress, Newsletters, Direct Marketing, PPC
Education
Brigham Young University 1992 — 1995
BA, MA, English
Ricks College 1988 — 1989
AA, General
Corvallis High School (Corvallis, MT) 1984 — 1988
UC Davis Health System December 2011 - Present
UC Davis Health System March 2011 - December 2012
UC Davis Health System September 2000 - August 2011
UC Davis Health System November 1997 - September 2000
First Health 1996 - 1997
Skills
Financial Reporting, Process Improvement, Business Analysis, Analysis, Healthcare, Leadership, Healthcare Information..., Strategic Planning, Management, Project Management, Public Speaking, Team Leadership, Data Analysis, Program Management, Budgets, Finance, Nonprofits, Team Building
Education
California State University-Sacramento 2009 — 2010
MBA, Business
Stand and Deliver, LLC October 2013 - Present
Brigham Young University August 2010 - April 2013
George W. Romney Institute of Public Management Writing Center August 2006 - Present
Wake Forest University Marketing Summit January 2010 - March 2010
Brigham Young University September 2000 - Present
Trizetto January 2002 - December 2003
Trizetto, Inc January 2002 - December 2003
First Health July 1996 - May 1999
First Health 1992 - 1998
First Health April 1992 - August 1994
Skills
Editing, Data Analysis, Analysis, Management, Marketing, Teaching, Public Speaking, Research, Legal Writing, Higher Education, Microsoft Office, Time Management, Technical Writing, Social Impact, Leadership, Leadership Development, Communication, Spanish, Coaching, Training, Writing, Microsoft Excel, PowerPoint, Microsoft Word
Education
Brigham Young University 1994 — 1996
Bachelor of Arts (B.A.), Philosophy
Brigham Young University 1989 — 1996
Master of Public Administration (MPA), Healthcare Administration/Data Analysis
Brigham Young University 1989 — 1991
B.A., Philosophy
Brigham Young University
Bachelor of Arts, Philosophy
First Health RN, Manager Surgical Services OperationsScotland Memorial HospitalMay 2014 - May 2015
Scotland Memorial Hospital March 2011 - May 2014
Scotland Memorial Hospital 2010 - 2011
Scotland Surgical Services 2006 - 2010
Scotland Memorial Hospital 2000 - 2006
UPMC Mercy 1998 - 2000
UPMC Mercy 1993 - 1998
Peninsula Regional Medical Center 1992 - 1993
Conemaugh Health System 1989 - 1992
Skills
Wellness, Nutrition, Fitness, Personal Training, Clinical Research, Treatment, Nursing, Healthcare Management, Rehabilitation, Cpr Certified, Public Health, Fitness Training, Nutritional Counseling, Health Education, Wellness Coaching, Public Speaking, Holistic Health, Surgery, Healthcare, Hospitals, Acute Care, CPR Certified, EHR, EMR, HIPAA, Healthcare Information..., Critical Care, Leadership, Patient Safety
Education
Mercy Hospital School of Nursing 1996 — 1998
RN, Registered Nursing/Registered Nurse
Conemaugh Valley Memorial Hospital 1988 — 1989
Surgical Technologist
Blue Cross Blue Shield of Arizona April 1998 - October 2013
Culinary Canvas Catering August 2012 - February 2013
PMI Phoenix Chapter September 2010 - January 2012
PMI Phoenix Chapter February 2010 - August 2010
First Health 1994 - 1998
Travelers Insurance February 1992 - February 1994
Skills
Process Improvement, Quality Assurance, Account Management, Event Planning, MS Project, Project Implementation, Project Facilitation, Certified Project..., Project Management, ITIL, SDLC, Program Management, Project Planning, Business Analysis, PMP, Software Project..., IT Strategy, Business Process, Business Process..., Software Documentation, Change Management, Integration, Analysis, Cross-functional Team..., Leadership, Vendor Management, Resource Management, PMO, Team Leadership, Budgets, Management, Training, Wedding Planning, Day Of Coordination, Business Intelligence, Business Requirements, Project Delivery, Systems Analysis, Business Process Design, Event Designing, Governance
Education
Ashford University 2008 — 2010
BA, Organizational Management
Westminster College 1994 — 1997
Alta High School 1982 — 1986
Composer Solutions May 2013 - Present
Daegis Inc. 2011 - 2013
Infor 2005 - 2011
First Health 2000 - 2005
First Health 2000 - 2005
Nu Skin Enterprises 1997 - 1998
Nu Skin Enterprises 1997 - 1998
Skills
Professional Services, Customer Service, Public Speaking, Strategic Planning, Budgets, Management Consulting, Entrepreneurship, Product Management, Leadership Development, Negotiation, Windows, Management, Business Development, CRM, Leadership, Program Management, Enterprise Software, Business Analysis, SaaS, Business Intelligence, Integration, Project Management
Education
Brigham Young University
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Elk Grove High School
Elk Grove High School
ARRL November 2010 - Present
Ackley's Custom Site Submission - ClassicHits July 1998 - Present
ARRL June 2005 - October 2010
First Health March 1998 - April 1999
The TPA/United Healthcare May 1995 - October 1997
GPI Engineering, Inc January 1995 - March 1995
Provident Life & Accident Ins Co. July 1989 - January 1995
Legacy Life Insurance Co. May 1988 - September 1988
State of Arizona-AHCCCS July 1987 - March 1988
Meratech Inc. December 1986 - May 1987
Skills
Search Engine..., Health Insurance, Auditing, SEO, Online Marketing, Social Media, Advertising, Troubleshooting, HTML, PPC, Excel, XML, Analysis, CSS, SEM, Electronics, Editing, Testing, Windows, Marketing Strategy, Social Media Marketing, Web Design, Customer Service, Writing, Research, Customer Relations, Word, Problem Solving, Microsoft Office, Negotiation, Email Marketing, Social Networking, E-commerce, Website Development, Strategic Planning, Google Analytics, Facebook, Web Analytics, Digital Marketing, Optimization, Blogging, New Business Development, Web Development, Video, Press Releases, Search, Analytics, Google Adwords, YouTube, Marketing
Education
Arizona State University 2013 — 2017
Bachelor of Arts (B.A.)
Glendale Community College 1997 — 1997
ITT Technical Institute-Phoenix 1983 — 1984
Phoenix College 1992 — 1993
A.C.M.T. 1996 — 1998
B.A.
SuperCare Health July 2013 - Present
Dependable Medical Systems March 1996 - July 2013
Dependable Medical Systems 1996 - July 2013
Los Angeles, CA April 1992 - March 1996
First Health May 1994 - February 1996
First Health April 1992 - May 1994
Skills
Medicare, Customer Service, Management, Medical Billing, Invoicing, Process Improvement, Accounts Receivable, Training, Project Management, Insurance, Leadership, Human Resources, Team Building, Payroll, Maintain compliance..., •More than ten years..., •Manages general..., •Involved and..., IT Performance..., software support, Maintain Compliance..., Purchasing Negotiation, Ventilation Billing, Power Mobility Device, PAP Device Compliance, Healthcare
Education
Chaffey College 2008 — 2010
CCNA, Information Technology
Mt. San Antonio College 1989 — 1992
General Education
Chaffey College
Mt. San Antonio College
Mt. San Antonio College
General Education, Basic Accounting
University of Phoenix
Bachelor of Science in Health Administration, Health Care Administration/Management
Independent January 2002 - Present
Independant January 2002 - Present
Sears Holdings Corporation October 2010 - July 2014
Pampered Chef April 2008 - September 2009
Nothern August 2003 - November 2007
First Health November 2002 - August 2003
Furkon October 1998 - December 2001
Webgrrls International 2000 - 2001
Skills
Flash, Dreamweaver, CSS, Photoshop, Usability, JavaScript, Adobe Creative Suite, Layout, User Interface Design, User Experience, Web Design, Email Marketing, Graphic Design, Web Development, Information Architecture, QuarkXPress, HTML, Illustrator, Interaction Design, Corporate Identity, Graphics
Education
Columbia College Chicago 2003 — 2003
student-at-large, Flash Actionscript
College of Lake County 1997 — 1998
Student-at-large, Web Design, Javascript, Business Marketing
Columbia College Chicago 1991 — 1993
Student-at-large, Photography, Lighting techniques
Northern Illinois University 1976 — 1980
BFA, Graphic Design
Aetna May 2013 - Present
First Health August 1986 - Present
Skills
Insurance, Medicaid, Health Insurance, Medicare, Managed Care, PPO, Provider Relations, HIPAA, Healthcare Industry, Network Development, Healthcare Consulting, Health Policy, Healthcare Management, Claim, Revenue Cycle, Physicians, Physician Relations, Disease Management, HMO, Credentialing, Provider Network..., Healthcare, Medical Billing, Practice Management, Healthcare Information..., Utilization Management
Education
California State University-Chico
Bachelor of Arts (BA), Communication and Media Studies
USF
Master of Arts (MA), Health Services Administration
NHRA November 2013 - Present
First Health August 2011 - Present
Skills
Patient Safety, Hospitals, BLS, ACLS, Critical Care, Acute Care, Healthcare, Medical Terminology, Patient Education, Medication..., Vital Signs, Phlebotomy, Cpr Certified, PALS, Ambulance, AED, EMS Education, Paramedic, Emergency Medical, Pediatrics, EMS, EKG, IV, Direct Patient Care, Rescue, Incident Command, Cardiac Monitoring, PHTLS, First Aid, Emergency Medicine, Emergency Services, Pre-Hospital Care, Prehospital Care, Disaster Response, Triage, NREMT, Weapons of Mass..., Airway Management, Preparedness, Emergency Vehicle..., Intubation, BCLS, ECG Interpretation, Firefighting, Emergency Room, ALS, EMT, Public Safety, Medical Simulation, Medicine
Education
College of Southern Nevada 2002 — 2003
Paramedic Medicine
Education Northwest January 2013 - Present
I.D.E.A. 2003 - Present
Folly Farm Oregon 2009 - Present
College of Continuing Education, Sacramento State University January 2008 - July 2010
Sacramento State 2003 - July 2010
First Health January 1988 - June 2003
John Alden LIfe Insurance Company 1993 - 1995
Skills
Adult Learning Theory, Curriculum Design, Adult Learning..., PowerPoint, Social Media, Captivate, Articulate Studio, Interaction Design, User Interface Design, Instructional Design, Technical Writing, Research, E-Learning, Web Design, Wiki Development, Program Management, SnagIt, ADDIE, Training, Blended Learning, Needs Analysis, Instructor-led Training, Learning Management..., Technical Training, Instructional Technology, Learning Management, Coaching, Distance Learning, Adult Education, Faculty Development, Teaching, Higher Education, Educational Technology, Moodle, Leadership, Curriculum Development, Staff Development, Editing, Social Learning, Workshop Facilitation, Training Delivery, Performance Consulting, Hands-on Training
Education
California State University-Fullerton 2007 — 2009
MS
California State University-Sacramento 1998 — 2004
BA
La Sierra High School 1977 — 1981
Diploma with Honors
Womack Army Med. Center 2006 - Present
Sandhills High Adventure 2000 - Present
Wake Med 2000 - 2006
First Health 1994 - 2000
Education
Central Piedmont Community College 1990 — 1993
Associate's degree, Respiratory Care Therapy/Therapist
GBS Benefits January 2013 - Present
HealthEquity October 2008 - December 2012
Mercer February 1999 - October 2008
ADP August 1996 - February 1999
Health Benefits America (acquired by ADP in 1996) July 1993 - February 1999
First Health May 1987 - July 1993
Skills
Health Savings Accounts, Sales, Health Insurance, Insurance, Account Management, Health Policy, Employee Benefits, Leadership, HRA, Strategy, Business Planning, Healthcare, Employee Relations, New Business Development, Process Improvement, Analytics, Management, Risk Management, CRM, Negotiation, Project Management, Vendor Management, Strategic Planning, COBRA, Team Building, Medicare, Benefits Administration, Business Development, Performance Management, Managed Care, Salesforce.com, Brokers, Disability Insurance
Education
Brigham Young University 1982 — 1987
BS, MBA, Economics, Marketing, Strategy
USAA November 2012 - Present
USAA September 2010 - November 2012
Access Idaho July 2009 - September 2010
NIC 2006 - September 2010
Utah Interactive October 2006 - July 2009
GroupLink June 2006 - October 2006
Northrop Grumman Corp December 2005 - June 2006
Ingenix March 2005 - December 2005
First Health April 1997 - February 2005
United States Air Force August 1989 - January 1997
Skills
Spring, J2EE Application..., Agile Methodologies, Java Enterprise Edition, Struts, Hibernate, C, Java, Tomcat, Web Services
Education
Columbia College 2000 — 2001
Management Information Technology, Information Technology
Alaska National Guard January 2010 - Present
MHN May 2005 - December 2009
First Health May 2005 - May 2007
North Star Behavioral Health 2000 - 2005
Skills
Microsoft Word, Teaching, Microsoft Office, PowerPoint, Microsoft Excel, Research, Mental Health, Customer Service, Psychotherapy, Adults, Family Therapy, Adolescents, Behavioral Health
Education
Alaska Pacific University 1998 — 2000
Masters of Science, Counseling Psychology
University of Alaska Anchorage 1994 — 1998
Bachelor's degree, Psychology
Lovitt & Touché, Inc. September 2011 - Present
Aetna July 2007 - September 2011
Mayo Clinic January 2006 - July 2007
First Health August 1999 - January 2006
Skills
Health Insurance, Managed Care, Employee Benefits, Sales, Account Management, Life Insurance, Health Care Reform, Health Savings Accounts, Workers Compensation, Claim, Team Building, Disability Insurance, Commercial Insurance, Underwriting, Property & Casualty..., Benefits Administration, HIPAA, Healthcare, Leadership, Insurance, Long-term Care, Strategic Planning, Brokers, Process Improvement, Medicare, PPO, Term Life Insurance, COBRA, Open Enrollment, HMO
Education
Arizona State University 1992 — 1999
B.S., Agribusiness and Resource Management
Clara Maass Medical Center March 2015 - Present
First Health March 2011 - March 2015
Skills
HIPAA, Hospitals, Healthcare, Clinical Research, Healthcare Management, CPR Certified, Critical Care, EMR, Inpatient, Medical-Surgical, Nursing, Patient Education, Patient Safety, BLS
Education
Chamberlain College of Nursing 2015 — 2017
Registered Nursing/Registered Nurse
St. Paul's School of Nursing 2012 — 2014
Associate's of Science of Nursing, Registered Nursing/Registered Nurse, 3.5
Krusinski Construction Company May 2014 - Present
Krusinski Construction Company 1995 - Present
First Health 1993 - 1995
Skills
HR Policies, Event Planning, Public Relations, Internal Communications, Marketing Strategy, Marketing Communications, Corporate Events, Corporate Communications, Press Releases, Newsletters, Corporate Recruiting, Proposal Writing, Social Media, Budgets, Creative Writing, Strategy, Contract Negotiation, Leadership, Team Building, Customer Service, Sales
Education
John Carroll University 1988 — 1992
BA Business and Spanish
College of Lake County 1996 — 1998
AAS Building Construction Technology
Regina Dominican High School 1984 — 1988
Department of Veterans Affairs October 2007 - Present
Coventry Health Care January 2005 - December 2007
First Health January 2003 - December 2005
Richland Lexington Disabilities and Special Needs Board January 2000 - December 2003
United States Army Special Operations Command October 1980 - November 1991
Skills
Veterans Benefits, Case Managment, Veterans Affairs, Veterans, Federal Government, Government, Public Administration, Medicaid, Policy Analysis, Government Procurement, Policy, Equal Employment..., Military, Program Evaluation, Community Outreach, Public Policy, Public Speaking, Mental Health
Education
Webster University 1999 — 2001
Master of Arts (MA), Human Resources Development
Allen University 1995 — 1999
Bachelor of Arts (BA), Social Sciences
DeWitt Stern Group. a Risk Strategies Company July 2013 - Present
Bollinger, Inc./ now Gallagher Benefits July 2011 - December 2012
USI Insurance Services October 2000 - May 2011
First Health June 1996 - October 2000
John Hancock Life Insurance Company (U.S.A.) 1989 - 1996
Blue Cross and Blue Shield of NJ July 1983 - September 1989
Skills
Employee Benefits, Benefits, New Business Development, Marketing Strategy, Business Planning, Motivational Speaking, Strategic Planning, Sales, Insurance, Sales Operations, Disability Insurance, Small Business, Management, Managed Care, Customer Retention, Marketing, Coaching, Strategy, Start-ups, Leadership, Healthcare, Property & Casualty..., Health Insurance, Health Savings Accounts, Risk Management, Life Insurance, Workers Compensation, Brokers, Health Care Reform, Underwriting, Account Management, Benefits Administration, Commercial Insurance, Claim, Medicare, Claims Management, Long-term Care, Legal Liability, Reinsurance, Professional Liability, 401k, General Insurance
Education
Assumption College
Bachelors, Psychology & Education
Worcester State College
Graduate Studies - Education Administration
Kean University
Graduate Studies - Education Administration
Worcester Academy
Brown & Joseph Computer Networking AdministratorThe Village TechNovember 2010 - Present
First Health March 2000 - June 2002
Education
College of DuPage 2007 — 2010
Fitness Works June 2013 - Present
Freelance Technical Writer March 2010 - Present
Sixvine Media April 2011 - March 2013
First Health September 1998 - January 2000
Skills
Research, Copywriting, Proofreading, Social Media, Facebook, Customer Service, SEO Copywriting, Medical Transcription, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, English, Windows, Teaching
Education
Rio Salado College 2011 — 2013
AGS- Associates in General Studies, English Language and Literature/Letters
Estrella Mountain Community College 2010 — 2012
General Studies
Tarrant County College 2007 — 2008
General Studies
Estrella Mountain Community College 2004 — 2004
Medical Transcription Certificate I & 2, Medical Transcription/Transcriptionist
Coconino County Community College 1993 — 1995
General Studies, Early Childhood Education and Teaching
Rodan and Fields Dermatologists February 2012 - Present
ImageMax, Inc. September 2001 - October 2003
Xerox October 1998 - September 2001
First Health February 1996 - October 1998
Dun and Bradstreet January 1994 - January 1996
Skills
Leadership, Account Management, Direct Sales, Business Development, Sales, Coaching, Employee Benefits, Recruiting, Sales Management, Strategic Planning, Team Building
Education
California State University-Chico 1989 — 1994
Bachelor's Degree, Communications and Sociology, Graduated
Davis High School
WellPoint December 1989 - Present
First Health March 1986 - September 1989
Skills
Health Insurance, Managed Care, SDLC, Insurance, Requirements Gathering, Medicare, Data Analysis, Requirements Analysis, Enterprise Software, Microsoft Access, Software Documentation, Visio, Process Improvement, SharePoint, Business Analysis
Education
Utah Valley University 1988 — 1990
Graphic Design
BYU 1985 — 1988
Graphic Design
United Healthcare September 2014 - Present
California's Valued Trust (CVT) September 2013 - April 2014
Aetna September 1997 - June 2013
L&H Administrators, Inc. April 1996 - September 1997
First Health January 1987 - April 1996
Skills
Healthcare Management, Health Insurance, Leadership Development, Acquisition Integration, Talent Management, Customer Service, Strategic Sourcing, Employee Engagement, Operations Management, Vendor Management, Call Center, Strategic Planning, Managed Care, Process Improvement, Change Management, Management, Employee Benefits, Business Process..., Contract Negotiation, Program Management, Claims Management, Recruiting, Business Analysis, Medicare, Strategy, Brokers, Organizational..., Underwriting, Training, Risk Management, Coaching, Project Management, Leadership, Medicaid, Performance Management, Employee Relations, Outsourcing, Account Management, Negotiation, Business Strategy, New Business Development, Cross-functional Team..., Network Development, Claim, Management Consulting, Team Management, Project Portfolio..., Team Building, Team Leadership, Healthcare
Education
West Coast Christian College
Bachelor of Science (B.S.), Education and Business
California State University-Fresno
San Joaquin College of Law
Coventry Health Care March 2005 - Present
Great-West Life and Annuity Insurance Company February 1998 - October 2004
Omni Healthcare September 1997 - March 1998
First Health September 1987 - September 1997
Skills
Managed Care, Health Insurance, Healthcare Management, Workers Compensation, Benefits Administration, Healthcare, Contract Negotiation, Process Improvement, Network Development, Account Management, Provider Relations, Management, Medicare, Insurance
Education
CSU Sacramento
Bachelor's degree, Political Science and Government
GBS Benefits, Inc. April 2015 - Present
GBS Benefits, Inc. September 2005 - April 2015
First Health September 1991 - October 1993
Skills
Employee Benefits, HRIS, Disability Insurance, Benefits Administration, Employee Training, Team Building, Customer Service, Human Resources, Leadership Development, Training, Coaching, Account Management, Strategic Planning, Management, Sales
Education
Brigham Young University 1998 — 2001
Bachelor of Science, Human Resources
Ventrano October 2008 - Present
COMSYS 2007 - 2008
DIamond Phillips July 2006 - October 2007
First Health 1993 - 1999
Education
California College of the Arts 2001 — 2003
Associates, Interior Design/ Architecture
Salt Lake Community College 1991 — 1993
Associates, Business Management
TeraRecon, Inc. June 2015 - Present
Fujifilm Medical Systems February 2000 - January 2015
General Electric January 1999 - May 2000
Raytheon STX Corporation, Sioux Falls, SD 1997 - 1998
First Health 1992 - 1997
Skills
PACS, Healthcare Information..., Medical Devices, Medical Imaging, Radiology, Strategy, Strategic Planning, Management, Training, Team Building, Integration, RIS, DICOM, Leadership, EMR, Healthcare, Product Launch, HL7, Digital Imaging, Hospitals, Capital Equipment, Cardiology, Data Center, Informatics, Troubleshooting, Cross-functional Team..., Business Development, Project Management, EHR, Healthcare Industry, Hardware Diagnostics, Project Planning, Market Development, Product Management, HIPAA, P&L Management, Software Implementation, Budgets, Salesforce.com, Software Documentation, Sales Operations, Field Service, Process Improvement, Information Technology, Product Marketing, Product Development, Disaster Recovery, Team Leadership
Education
Brigham Young University 1994 — 1996
MBA, Information Technology emphasis
University of Utah - David Eccles School of Business 1990 — 1993
B.S., Finance
Gold's Gym April 2013 - Present
USPI August 2012 - April 2013
Hyatt Hotels Corporation September 2011 - June 2012
MERCHANDISE MART PROPERTIES, INC 2007 - 2011
Really Nice Restaurants 2005 - 2006
Really Nice Restaurants 1999 - 2005
First Health 1998 - 1999
Skills
ADP PCPW, ADP Reportsmith, Microsoft Word/Excel, ADP Enterprise, Timesaver, Payroll, ADP ReportSmith, ADP Payroll, Deferred Compensation, HRIS, Accounts Payable, General Ledger
Education
College of DuPage 1996 — 1998
Associate Degree in Applied Sciences, Accounting
Office of Statewide Health Planning and Development July 2013 - Present
Coventry Health Care September 2012 - March 2013
Hill Physicians Medical Group August 2005 - February 2012
Aetna November 2004 - August 2005
First Health January 2004 - November 2004
First Health January 2003 - December 2003
First Health September 1999 - December 2002
First Health September 1997 - August 1999
Skills
EDI, Staff Development, Research, Medical Records, Business Development, Managed Care, Network Development, Medicaid, Healthcare, Provider Relations, Process Improvement, Contract Negotiation, HIPAA, Program Management, Management, Training, Hospitals, Health Insurance, Physicians, Medicare, Strategy, Healthcare Information..., Revenue Cycle, EHR, ICD-9, Healthcare Industry, Healthcare Management, PPO, Healthcare Consulting
Education
Citrus College 1977 — 1978
Glendale Community College 1976 — 1977
General Studies
Glendale High School 1974 — 1976
American River College
Associate of Arts, General Education
Walks & Wags, LLC August 2012 - Present
Home Buddies San Francisco by Camp Bow Wow January 2011 - July 2012
Camp Bow Wow Alpharetta March 2008 - October 2011
Ogilvy Atlanta September 2008 - May 2009
Whitney Orthodontics March 2007 - June 2008
Dr. Beverly Goode-Kanawati M.D, D.O March 2002 - January 2004
First Health January 1995 - June 1999
Skills
Customer Service, Dogs, Pets, Leadership, New Business Development, Real Estate, Sales, Marketing, Orthodontics, Medical Assisting, Healthcare, Account Management, Training, Team Building, Social Media Marketing, Customer Satisfaction, Social Media
Education
Campbell University 1999 — 1999
Public Relations/Mass Communication
Sandhills Community College
Respiratory Therapy
UCSF Medical Center July 2014 - Present
University of Michigan Health System (Consultant) March 2014 - July 2014
Sutter Health September 2013 - March 2014
Memorial Healthcare System August 2012 - July 2013
UCSF Medical Center May 2011 - September 2012
Epic Certified, Principal Trainer Inpatient/ASAP November 2010 - June 2011
Dartmouth Hitchcock Medical Center January 2011 - May 2011
Sutter Health June 2008 - November 2010
UC Davis Medical Center October 2004 - June 2008
First Health March 1991 - October 2004
Skills
EMR, Ambulatory, EHR, Epic Systems, CPOE, Inpatient, ASAP, Hospitals, GoLive, Nursing, Healthcare, Software Documentation, Healthcare Information..., Revenue Cycle, Managed Care, HIPAA, Training, Documentations, Hands-on Training, E-Learning, Ambulatory Care, Instructional Design, Informatics, Go Live Support, Medical Billing, Physicians, HL7, Meditech, ClinDoc, Health Information..., Captivate, Dragon Naturally..., Software Implementation, Healthcare Consulting, Healthcare Industry, Emergency Room, Health Information..., Medical Records, Healthcare Management, Practice Management, NextGen, OpTime, Medical Coding, ADT, ICU, ICD-10, Medicaid, Willow, Documentation
Education
California State University-Sacramento 1986 — 1990
Bachelor of Science, Business
Aon Hewitt September 2011 - Present
Trion July 2008 - March 2011
MetLife July 1991 - July 2008
First Health 1999 - 2003
Skills
Insurance, Employee Benefits, Disability Insurance, Life Insurance, Underwriting, Benefits Administration, Account Management, Group Insurance, Brokers, Consulting, Project Management, Term Life Insurance, Vendor Management, Data Analysis, Workers Compensation, Risk Management, Health Insurance, 401k, Medicare, Leadership, Retirement
Education
Aurora University 1998 — 2007
BS, Finance
American Utility Management May 2010 - Present
Health Plan Administrators, inc September 2007 - July 2009
Inter Company Marketing Group January 2000 - January 2009
Independence Holding Company January 2004 - January 2008
IHC Health Solutions, Inc September 2006 - September 2007
Madison National Life Insurance Company September 2004 - September 2006
HealthMarket January 2001 - January 2004
First Health 1997 - 2000
Celtic Life Insurance 1991 - 1995
Celtic Insurance Company 1991 - 1994
Skills
Strategy, Competitive Analysis, Strategic Planning, Executive Management, Account Management, Strategic Partnerships, P&L Management, Business Strategy, Sales, Integration, Leadership, Marketing, Sales Management, Team Building, Contract Negotiation, Operations Management, Forecasting, Budgets, Project Management, Marketing Strategy, Training, Program Management, New Business Development, Negotiation, Selling, Sales Process, Pricing, Business Development, Management, Product Development, Mergers & Acquisitions, B2B, Customer Service, Coaching, Product Management, Start-ups, CRM, Business Process..., Cross-functional Team..., Sales Operations, Insurance, Customer Retention, Finance, Process Improvement, Salesforce.com, Vendor Management, Marketing Management, Lead Generation, SaaS, Analysis
Education
Case Western Reserve University 1984 — 1988
BS, Accounting
Cardinal Mooney High School 1980 — 1984
Mirrored Sky Creations January 2011 - Present
Sunbelt Rentals November 2008 - April 2010
Sunbelt Rentals January 2002 - November 2008
First Health July 1996 - December 1999
Continental Promotion Group June 1994 - October 1998
Skills
Payroll, Benefits
Education
Collins College 1992 — 1993
Prescott High School 1986 — 1989
Vanguard January 2012 - Present
University of Phoenix January 2003 - Present
GSI Commerce August 2011 - January 2012
De Lage Landen June 2010 - August 2011
First Health March 1998 - June 2010
Lucent Technologies August 1995 - March 1998
Northrop Grumman Corporation October 1993 - August 1995
Stratus Computer October 1992 - September 1993
DMGT Corporation June 1991 - October 1992
GTE Corporation November 1987 - June 1991
Skills
PL/SQL, Data Modeling, Web Technologies, Oracle HR, Project Management, Oracle, Unix, Data Warehousing, ERP, Oracle E-Business Suite, Databases, Oracle Applications, SDLC, Java, SQL, Agile Methodologies, Linux, Testing, SharePoint, Business Analysis, Scrum, C#, Visual Basic, XML
Education
Northeastern University 1987 — 1989
MS, Electrical Engineering
Boston University 1980 — 1984
BS, Electrical Engineering
Association of Southern California Defense Counsel January 2011 - Present
California Ambulance Association 2009 - Present
CAMS June 2004 - Present
Assocation of Defense Counsel of Northern California and Nevada June 2004 - Present
First Health 2003 - 2004
Skills
Event Planning, Media Relations, Marketing, Public Relations, Public Speaking, Advertising, Marketing Communications, Social Media, Nonprofits, Fundraising, Strategic Communications, Press Releases
Education
California State University-Sacramento 1997 — 2002
Bachelor of Science, Communciation Studies/Business Admin.
Affinity Medical Group June 2012 - April 2013
Durand Consulting Group January 2006 - December 2011
Arcadian Management Services June 2008 - August 2009
Sutter Health May 2002 - August 2005
NSA Wireless August 2000 - February 2002
Tenet Healthcare July 1998 - June 1999
First Health July 1993 - July 1998
Skills
Contract Negotiation, Contract Management, Network Development, Managed Care, Provider Relations, Process Improvement, Project Management, Training
Education
University of California, Davis - Graduate School of Management 1991 — 1993
MBA, Marketing and Operations Management
California State University-East Bay 1988 — 1989
BS, Business Administration
Employers Resource 2014 - 2014
Moreton & Company March 2005 - April 2013
Employers Resource February 2005 - March 2005
The Regence Group October 2004 - February 2005
Marsh April 2002 - October 2004
AmeriBen/IEC Group June 1997 - April 2002
First Health April 1993 - June 1997
AmeriBen/IEC Group 1997 - 1997
Education
Brigham Young University - Idaho 1987 — 1998
General Education
College of the Air Force 1991 — 1997
Medical
Nampa High School 1984 — 1987
Beachbody March 2015 - Present
NextCare Urgent Care September 2012 - July 2014
Matrix Absence Management November 2006 - September 2012
Matrix Absence Management November 2006 - December 2011
First Health March 2003 - September 2006
Lane Bryant May 2001 - December 2002
Skills
Customer Service, Healthcare, Account Management, Customer Satisfaction, Workers Compensation, Employee Benefits, Insurance, Claim, FMLA, Health Insurance, Employee Relations, Benefits Administration, Onboarding, Recruiting, Training, Claims Management, Disability Insurance, Coaching, Employee Training, HIPAA, Interviews, Leadership Development, Human Resources, Management, Policy, Managed Care, Sales, Medicare, Team Building, Leadership, Process Improvement, Healthcare Management, Strategic Planning
Education
University of Phoenix 2013 — 2015
Bachelor of Science (BS), Health/Health Care Administration/Management, 3.81
Arizona State University - W. P. Carey School of Business 2004 — 2006
Business Management
Arthur J. Gallagher & Co. August 2015 - Present
William Gallagher Associates October 1998 - Present
George Beram and Co October 1996 - October 1998
First Health October 1992 - October 1998
Prudential Insurance June 1988 - October 1993
Skills
Employee Benefits, Health Insurance, Insurance, Health Savings Accounts, Healthcare, Health Care Reform, Disability Insurance, Risk Management, Claims Management, ERISA, Human Resources, Leadership, Brokers, Life Insurance, Workers Compensation
Education
Bucknell University 1984 — 1988
Bachelor of Science (B.S.), Business Administration and Management, General
Natick High School 1981 — 1984
Cummins Rocky Mountain February 2014 - Present
Avalon Health Care Group September 2012 - February 2014
Management & Training Corporation October 2008 - September 2012
Management & Training Corporation September 2009 - January 2011
Obrist Americas, Inc August 2007 - October 2008
American Red Cross Blood Services February 2003 - May 2007
AppleOne Employment Services July 2002 - January 2003
Manpower of Utah June 2001 - July 2002
STSN June 2000 - October 2000
First Health November 1995 - June 2000
Skills
Human Resources, Employment Law, Employee Relations, Internal Investigations, Terminations, Hiring Practices, Recruitment Advertising, Recruiting, Lawson HRIS, HRIS, Applicant Tracking..., Microsoft Office, Internet, Auditing, Training Delivery, Employee Benefits, Employee Recognition, Employee Turnover, Staff Retention, Compensation & Benefit, Workers Compensation, Interpersonal Leadership, Managerial, Disciplinary Action, HR Policies, Overseeing Projects, Project Management, Business Transition, Start-ups, ADA compliance, FMLA, Compliance, OFCCP, Affirmative Action, Affirmative Action..., Strategic Planning, Best Practices, Social Media, Payroll, Corrections, Manufacturing, Performance Management, Hands-on Training, Instructor-led Training, Salary Review, Workforce Planning, Safety, Risk Management, Supervisory Experience, People-oriented
Education
Boise State University 2003 — 2005
Bachelor's, Psychology
Managed Care of America Administrators March 2015 - Present
Relocation to Houston January 2014 - September 2014
CAQH August 2012 - December 2013
Sales Agent January 2010 - July 2012
Healthcare Consultant February 2008 - October 2010
Fiserv Health March 2006 - February 2008
Healthcare Consultant January 2004 - February 2006
First Health January 1996 - December 2003
Electronic Data Systems February 1982 - December 1996
Skills
Account Management, Strategic Account..., Healthcare Plan..., Self-funded, Sales Presentations, B2B Marketing, Cross-functional Team..., Vendor Relationships, Market Analysis, Strategic Negotiations, Staff Management, Healthcare Information..., Customer Service, Budget Planning &..., Product Development, Needs Assessment, Provider Network..., Client Services, Client Development, ASO, Third Party..., Provider Credentialing
Education
George Mason University 1996 — 1997
Master of Business Administration (M.B.A.), Business Administration and Management, General
Central Michigan University 1975 — 1979
Bachelor of Music Education (BME), Music Teacher Education
Arthur J. Gallagher / Risk Placement Services February 2014 - Present
Nicor Gas, an AGL Resources Company September 2009 - September 2013
Allianz August 2006 - December 2008
SIRVA October 2005 - July 2006
First Health September 2004 - October 2005
Wellpoint March 2000 - June 2004
MetLife August 1984 - January 2000
Skills
Talent Management, Succession Planning, Leadership Development, Employee Relations, Human Resources, Training, Performance Management, Leadership, Instructional Design, Project Management, Organizational..., Coaching, Change Management, Organizational..., Delivering Technical..., Metrics, Recruiting, Training Delivery, Account Management, Operations Management, Strategic Planning, Global Strategy, Intern Programs, Learning Management...
Education
Aurora University 2007 — 2009
MBA, Human Resources
Aurora University 1999 — 2001
BS, Business Management
Coram CVS/specialty infusion services November 2014 - Present
Catboat Marketing January 2012 - Present
Technekes LLCR June 2014 - November 2014
Novartis May 2013 - April 2014
Pain Institute of Southern Arizona February 2011 - January 2012
Sanofi-Aventis August 2008 - January 2010
Ortho Biotech Oncology Research and Development, A Unit of Cougar Biotechnology December 2004 - January 2008
Abbott March 2002 - December 2004
First Health 1997 - 1999
Skills
Pharmaceutical Sales, Healthcare, Pharmaceutical Industry, Marketing, Product Marketing, Strategy, Managed Care, Email Marketing, Business Development, Sales Process, New Business Development, Strategic Planning, Salesforce.com, Marketing Strategy, Selling, Sales Operations, Cardiology, Neurology, Oncology, Hematology, Endocrinology, Primary Care, Diabetes, Type 2 Diabetes, Pain Management, Neuroscience, Neurosurgery, Psychiatry, Newsletters, Contract Negotiation, ADHD, Adult ADHD, Hospitals, Product Launch, Biotechnology, Brochures, Brand Development, Brand Management, Lead Generation, Sales
Education
California State University-Chico 1992 — 1997
B.S., Health Administration
BC
AmeriBen/IEC Group August 2010 - Present
Saint Alphonsus Health System February 2007 - January 2015
First Health January 1994 - August 2005
Skills
Healthcare, Coaching, Microsoft Word, Microsoft Excel, Microsoft Office, Customer Service, Outlook, Public Speaking, PowerPoint, Leadership, Research, Employee Benefits, Strategic Planning, Health Insurance, Benefits Administration, HIPAA, Nursing, Insurance, Team Building, Employee Relations
Education
Boise State University
BSN, Registered Nursing/Registered Nurse
College of Southern Idaho
ASN, Registered Nursing/Registered Nurse
Healthnet Limited Claims Medical ExaminerHealthnet LimitedAugust 2000 - September 2010
First Health April 1990 - October 1999
Skills
Healthcare, Healthcare Management, Process Improvement, Adjudication, Insurance Adjusting, Hospitals
Education
Philippine Women's Universitym, Manila 1978 — 1979
Business, Management, Marketing, and Related Support Services
St. Rita College - Parañaque City 1976 — 1978
Kaplan College September 2013 - Present
Countrywide Home Loans August 2005 - May 2008
Fair Isaac July 2004 - June 2005
First Health April 1998 - January 2004
Skills
Certified Office..., Data Entry, Microsoft Excel, Microsoft Word, PowerPoint, Ten Key, Access Database, Internal Audit, AS400 system, Issue Resolution, Quality Control, Mortgage Servicing, Accounts Receivable, Account Reconciliation, Medical Billing, Medical Coding, Typing, ICD-9, ICD-10, CPT, Spreadsheets, Inventory, CMS-1500, UB92, Root Cause Problem..., Access, 10 Key
Education
Kaplan College-Arlington 2013 — 2014
Still in attendance, Medical Insurance Specialist/Medical Biller
North Lake College 1993 — 1996
Associate's degree, Office Technology
Green Earth Solutions USA July 2012 - June 2015
Potts Advertising October 2010 - February 2012
PartsBase.com September 2009 - September 2010
MRB Acquisitions March 2007 - November 2008
LG TechNet May 2006 - February 2007
Healthcare Advantage March 2004 - November 2005
First Health August 2003 - March 2004
Bristol West Insurance Service May 2002 - April 2003
Benefitport Southeast October 1999 - February 2002
Skills
Contract Negotiation, Billing, Customer Service, Inside Sales, Problem Resolutiono, Training & Development, Sales Management, Team Leadership, Lead Generation, Thinking Outside The Box, Marketing Communications, Insurance, Market Research, Email Marketing, Computer Literate, Problem Solving, Account Management, Marketing, Call Centers, Sales, Advertising, Leadership, Online Marketing, Recruiting, Training, Sales Presentations, Direct Sales, Start-ups
Education
Arapahoe Community College 1986 — 1988
General Credits, Business Administration
MM July 2014 - Present
Freelancer June 2004 - Present
ADP AdvancedMD March 2012 - June 2014
American Express March 2011 - July 2012
LDS Church 2011 - 2012
Coventry Health Care November 2005 - October 2011
BearingPoint March 2004 - November 2005
First Health June 1998 - January 2004
Allen Communication Learning Services January 1995 - June 1998
Florida State University June 1994 - January 1995
Skills
Instructional Design, E-Learning, Needs Analysis, Technical Writing, Instructor-led Training, Distance Learning, ADDIE, Learning Management..., Training, Team Building, Blended Learning
Education
Florida State University 1992 — 1994
MS, Instructional Systems Design
Brigham Young University 1982 — 1989
BA, Communications
State of Maryland August 2011 - Present
Bravo Health February 2011 - July 2011
Bravo Health June 2010 - February 2011
Bravo Health December 2007 - June 2010
The TriZetto Group November 2006 - December 2007
First Health September 2005 - November 2006
Sierra Military Health Services September 2003 - September 2004
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Outlook, 10 Key, Alphanumeric 45wpm, Internet Explorer, Facets system, Marx, QNXT, Medco system, Medicare Part D, Medicare Advantage, Medicare Prescription..., EDI, TRR report, PDE, RPC, Open Enrollment, Data Integrity, Quality Assurance Review, Spreadsheets, Data Entry, Filing, Mail Merge, Detailed Organization, Profinet, Professional..., business letters, Private Healthcare, COBRA, Flexible Spending..., Term Life Insurance, Eligibility, Customer Service, Application Processing, Membership, Data Reconciliation, Health Insurance, HIPAA, Employee Benefits, Retirement Benefits, Document Drafting, MS Excel Pivot Tables, Mail Sorting, Call Logging, Walk-ins, Problem Solving, Issue Resolution, Vendor Relationships
Education
Baltimore City Community College 2010 — 2013
Associates of Science, Health Information/Medical Records Technology/Technician
TESST College of Technology-Towson 2001 — 2003
Certificate, Computer Systems Networking and Telecommunications, 27 Credit Hrs
Aetna April 2015 - Present
UnitedHealth Group April 2014 - April 2015
Express Scripts (formerly Medco Health Solutions) January 2008 - April 2014
WellPoint 2006 - January 2008
NMHC July 2002 - January 2006
First Health 1992 - 2002
Eckerd 1981 - 1990
Skills
Pharmacy Automation, Pharmacy Benefit..., Pharmacy, Clinical Research, Managed Care, Medicare Part D, Pharmacists, Disease Management, Medication Therapy..., Pharmacoeconomics, Medicaid, Diabetes, Medicare, Utilization Management, Home Infusion
Education
Albany College of Pharmacy of Union University
B.S. Pharmacy
Thomas Ash Consulting June 2013 - Present
Tropic Grow LLC 2013 - 2014
Ametros Financial December 2011 - June 2013
Ametros Financial February 2011 - December 2011
Progressive Medical, Inc. June 2008 - February 2011
Thomas Ash Consulting June 2007 - May 2008
Kaiser Permanente June 2005 - June 2007
Health Net, Inc. August 1996 - December 2005
Interplan Health Group January 2005 - June 2005
First Health 2003 - 2005
Skills
Professional Chef, California Wine Wizard, California Jaycee..., Workers Compensation, Health, Insurance, Healthcare, Managed Care, Property & Casualty..., Entrepreneurship, Process Improvement, Medicare, Health Insurance, Strategy, Utilization Management, Chef, Employee Benefits, Legal Liability, Mergers & Acquisitions, Claims Management, Leadership, Wine, Claim, Management, Sales, Medicaid, Executive Management, Liability, Business Development
Education
Heriot-Watt University 2002 — 2009
Masters, Business Administration
California Culinary Academy 1976 — 1978
Professional Chef, Culinary Arts
Arizona State University 1970 — 1974
Bachelor of Science, Business
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas July 2005 - Present
First Health May 1998 - June 2005
Mercantile Bank 1981 - 1994
Skills
Job Descriptions, Employee Relations, Human Resources, Management, Training
Education
Indiana State University
Ashworth College
Accenture February 1989 - Present
First Health June 2006 - December 2007
Chicago Convention & Visitor Bureau June 1988 - January 1989
Skills
Operational Risk..., Risk Management, Organizational..., Project Management, Risk Assessment, Business Transformation, Operational Due..., Background Checks, Security Operations, Business Service...
Education
Benedictine University 1984 — 1988
Bachelor of Arts (BA), International Business
Arthur J. Gallagher & Co. February 2012 - Present
Arthur J. Gallagher & Co. February 2010 - February 2012
Coventry Health Care September 2008 - February 2010
First Health October 1999 - September 2008
First Health March 1997 - October 1999
Bank One October 1994 - March 1997
Bank One October 1990 - October 1994
Skills
Disaster Recovery, Software Asset..., IT Asset Management, Management, Project Management, Active Directory, Software Licensing, Software License..., Software Licensing..., Leadership, Technical Support, Troubleshooting, Software Documentation, Process Improvement, Information Technology, Integration, IT Management, IT Service Management, Analysis, Training
Education
Columbia College Chicago 1994 — 1996
Triton College 1992 — 1993
University of Illinois at Chicago 1990 — 1990
University of Illinois at Urbana-Champaign 1987 — 1989
UBC - An Express Scripts Company August 2015 - Present
Chase April 2013 - August 2015
Highmark Blue Shield May 2012 - April 2013
Mzinga April 2000 - May 2012
First Health June 1997 - April 2000
Pennsylvania Higher Education Assistance Agency (PHEAA) January 1996 - January 1997
Pennsylvania Higher Education Assistance Agency December 1993 - December 1995
Pennsylvania Higher Education Assistance Agency June 1988 - November 1993
Skills
Test Planning, Executing Test Plans, System Testing, Regression Testing, Team Leadership, Release Management, Offshore Management, Enterprise Software, Data Migration, Agile Testing, FogBugz, Tortoise SVN, CVS, Enterprise Wizard, Microstrategy, Actuate, Pivotal Tracker, SDLC, Ruby, Test Automation, Software Project..., Test Strategy, Testing, Quality Assurance, Software Development, Software Documentation, Databases, Agile Methodologies
Education
Capital College, Pennsylvania State University 1987 — 1991
Bachelor of Science, Mathematics
Include Information Management January 2006 - Present
Superior Group Inc. January 1998 - December 2005
First Health April 1993 - December 1997
Employee Benefit Plans October 1987 - April 1993
State Farm Insurance October 1984 - October 1987
Education
Bloomsburg University of Pennsylvania 1984 — 1988
Bachelor of Science/Math, Information Technology
Konica Minolta Business Solutions U.S.A., Inc. April 2014 - Present
Allied Business Solutions September 2010 - April 2013
Oce Printing Systems September 2009 - September 2010
Pre-Paid Legal Services, Inc. 2004 - 2010
IKON Office Solutions February 2005 - August 2009
Saint Alphonsus Regional Medical Center 2001 - 2005
Northwest Lineman College 1999 - 2001
First Health 1992 - 1997
Skills
Direct Sales, Solution Selling, B2B, Sales Process, Sales Management, New Business Development, Account Management, Team Building, Customer Service, Document Management, Managed Print Services, Strategic Planning, Cold Calling, Business Development, Contract Negotiation, Sales Operations, Sales Presentations, Marketing, Training, Process Improvement, Sales, Leadership, Customer Satisfaction, Selling, Salesforce.com, Social Media Marketing, Direct Marketing, Analysis, Management, Customer Retention, Team Leadership, Technical Support, Online Marketing, Marketing Strategy, Hardware, Entrepreneurship, Coaching, Lead Generation, Program Management, CRM, Product Marketing, SaaS, Negotiation, Social Networking, Small Business
Education
BYU-Idaho 1988 — 2001
General; Business Administration
BYU 1988 — 1992
California Medical Association 2011 - Present
VibrantCare Rehabilitation August 2011 - November 2011
Sacramento Professional Network March 2011 - August 2011
Kaiser Permanente July 2007 - September 2010
Hill Physicians Medical Group August 2006 - July 2007
Coventry Health Care 2003 - 2006
First Health 1990 - 1996
Affordable Health Care November 1988 - 1990
Skills
Strategy, Project Management, Healthcare, Microsoft Office, Managed Care, Analysis, Healthcare Information..., Process Improvement, Medicaid, Access, Management, Policy, Health Insurance, Medicare, Healthcare Industry, Operations Management, Insurance, Contract Negotiation, Leadership, Data Analysis, HIPAA, Healthcare Consulting, Negotiation, Health Policy, Strategic Planning, Physicians
Education
California State University-Sacramento 1984 — 1986
Art-Design
Dohmen Life Science Services June 2015 - Present
Catamaran March 2012 - June 2015
Catamaran October 2009 - March 2012
McCormick Foundation 2008 - 2009
The Highland Group 2005 - 2009
First Health 1986 - 2005
Skills
Internal Communications, Marketing Communications, Corporate Communications, Public Relations, Brand Management, Strategic Communications, Change Management, Corporate Identity, Reputation Management, Marketing, Newsletters, Leadership, Copywriting, Corporate Branding, Strategy, Social Media, Management, Strategic Planning
Education
Benedictine University 2011 — 2014
Master of Business Administration (M.B.A.), Marketing, 4.0
University of Iowa
Bachelor's Degree
HCA March 2015 - Present
HCA HCA IT&S, Inc. - Central & West Texas Division April 2008 - March 2015
HCA St. Davids North Austin Medical Center April 2006 - April 2008
HCA Alaska Regional Hospital January 2004 - April 2006
HCA Alaska Regional Hospital July 2003 - December 2003
First Health June 1998 - July 2003
Skills
Disaster Recovery, HIPAA, Active Directory, Healthcare Information..., HL7, Windows Server, VMware, IT Management, Microsoft Exchange, EHR, SharePoint, Citrix, Network Security, System Administration, Visio, Servers, Security, Network Administration, Cisco Technologies, Help Desk Support, Information Technology
Education
Alaska Pacific University 2001 — 2005
Master of Business Administration (MBA), Telecommunications Management
DeVry University-Missouri 1994 — 1997
Bachelor of Science, Telecommunications Management
Hewlett-Packard March 2012 - Present
Hewlett-Packard July 2009 - March 2012
Hewlett-Packard November 2008 - June 2009
Hewlett-Packard April 2006 - November 2008
Hewlett-Packard April 1999 - April 2006
Volt Technical Resources July 1997 - April 1999
First Health August 1996 - July 1997
Quintiles July 1994 - June 1996
ALZA Corporation June 1992 - June 1994
Skills
Product Management, Storage, HP, Virtualization, Cloud Computing, Enterprise Software, Storage Area Networks, Software Development, Cross-functional..., Product Lifecycle..., Storage Software, Fibre Channel, SCSI, Technical Support, SAN, TCP/IP, Data Center, Storage Virtualization, Cross-functional Team..., Disaster Recovery, Requirements Analysis, Storage Solutions, Quality Assurance, SaaS, iSCSI, Solution Architecture, Pre-sales, Databases, Unix
Education
Case Western Reserve University 1989 — 1992
BSE
Westminster College (PA) 1986 — 1989
BS
HP Training Courses
University of California, Davis
IPG September 2012 - Present
SanDisk May 2011 - August 2012
Newell Rubbermaid April 2010 - April 2011
DuPont May 2008 - April 2010
Computer Associates May 2005 - May 2008
CA 2005 - 2008
Synopsys July 2004 - May 2005
EFI February 2003 - June 2004
First Health January 2002 - February 2003
Skills
SAP BW, Business Objects, Data Warehousing, SAP BI, SAP, Business Intelligence, PMP, SAP Netweaver, ABAP, SAP ERP, SAP R/3, SAP Implementation, Business Analytics, SD
Education
Southern Methodist University 2000 — 2001
M.S., Computer Science
Bangalore University
Nippon Life Benefits April 2013 - Present
Integrated Benefit Services, Inc. 2002 - April 2013
Benesight, Inc. December 1997 - December 2001
First Health 1995 - 1997
EBP HealthPlans 1994 - 1995
Medical Care Management Systems, Inc. September 1992 - 1994
Colonial Penn Life Insurance June 1990 - September 1992
Skills
Incentive Programs, Insurance, Applicant Tracking..., Coaching, 401k, Metrics, COBRA, Underwriting, Disability Insurance, New Hire Orientations, Software Implementation, Retirement, HMO, Financial Services, Medicare, Managed Care, stop loss, benefit administration, health insurance, brokers, relationship management, Change Management, Life Insurance, Stop Loss, Term Life Insurance, Health Insurance, Relationship Management, Benefits Administration, Health Care Reform, PPO, Employee Benefits, Health Savings Accounts, Brokers
Education
Ball State University 1985 — 1990
Bachelor of Science, Dual Major: Secondary Education / Health and Safety Minor: Biology
Insight Enterprises 2003 - Present
Insight March 1998 - Present
Insight (formerly Comark Incorporated) 1998 - Present
First Health August 1992 - February 1998
Skills
Cisco Technologies, Vendor Management, Avaya, Asterisk, Voice Mail
Education
College of DuPage 2010 — 2011
Certificate, Cisco Networking
Southern Illinois University, Carbondale 1989 — 1992
Bachelors of Science, Management
Russell and Cook Insurance January 2013 - Present
Frills & Whimsy January 2007 - Present
Art & Artifacts Gallery 2009 - 2013
Avenue Realty / Stagedhomeworks January 2004 - January 2009
STAR (Safe Teens on America's Roads) 2002 - 2004
SunCom Wireless March 2001 - February 2002
Homebytes 2000 - 2001
Long & Foster Companies 1999 - 2000
First Health 1997 - 1999
Wells Fargo 1996 - 1997
Skills
Residential Homes, Marketing, Real Estate, Sales, Customer Service, Email Marketing, Training, Press Releases, Graphic Design, Marketing Strategy, Budgets, Event Management, Event Planning
Education
Salem College 1992 — 1994
Bachelor of Arts (BA), Business, Management, Marketing, and Related Support Services
Université Stendhal (Grenoble III) 1992 — 1992
Certificate - study abroad, French studies
College of Charleston 1989 — 1992
Transfer to Salem, Business Administration and Management, General
Blue Cross Blue Shield of Arizona February 2013 - Present
Coventry Health Care 2012 - February 2013
Coventry Health Care 2007 - 2011
First Health 1999 - 2005
First Health Group Corp 1999 - 2001
Skills
Infrastructure, Data Center, Disaster Recovery, Integration, SDLC, System Administration, Vendor Management, High Availability, Process Improvement, IT Strategy, Database Administration, Storage Architecture, Systems Management, Visio, IT Management, Enterprise Architecture, VMware, HIPAA, Business Analysis, Healthcare, Software Project..., Business Intelligence, Management, Systems Engineering, Databases, Executive Management, Servers, Virtualization, Program Management, SharePoint, Team Building
Education
Westminster College 1998 — 2001
MBA
Brigham Young University 1993 — 1996
B.S., Management
Tellabs 2006 - Present
First Health 1997 - 2006
Northwestern Memorial Hospital 1992 - 1997
Skills
Payroll, Sarbanes-Oxley Act, Vendor Management, Process Improvement, Accounts Payable, SAP
Education
College of DuPage 1978 — 1980
Associates in Arts
United Health Care Military and Veterans March 2013 - Present
Self -Employed July 2012 - Present
Value Options September 2007 - July 2012
Value Options September 2005 - September 2007
Art Awakenings PSA 2003 - 2005
Native American Connections 2002 - 2003
First Health 1999 - 2001
ComCare 1998 - 1999
Family Service Agency 1994 - 1996
Devereux 1994 - 1994
Skills
Family Therapy, Adults, Behavioral Health, Group Therapy, Mental Health, Treatment, Clinical Research, Social Services, Self-esteem, Chemical Dependency, Mental Health Counseling, Case Managment, Crisis Intervention, Wellness, Motivational..., Adolescents, Stress, Healing, Utilization Review, Psychotherapy, Psychology, CBT, Teaching, Training, Stress Management, Public Speaking, Clinical Supervision, Medicaid, Addiction Recovery, Life Transitions, Mindfulness, Healthcare, Co-occurring Disorders, Therapists, Dual Diagnosis, Grief Counseling, Anger Management, Interventions, EMDR, Post Traumatic Stress, Prevention
Education
Arizona State University 1992 — 1994
Master of Social Work (MSW), Clinical/Medical Social Work
University of Rhode Island 1986 — 1991
Bachelor's degree, Psychology
AARP/Dept of Corrections August 2012 - Present
Medical Management Systems January 2010 - March 2010
Vangent Inc November 2007 - January 2010
First Health November 1994 - January 2007
Skills
Medical Terminology, Medical Coding, Healthcare, Transcription, Invoicing, Outlook, Medical Billing, Customer Service, Data Entry, Medical Records, Call Center, PowerPoint, Microsoft Word, Microsoft Office, Administrative..., Filing, Fax, Spreadsheets, Call Centers, Event Planning, Office Management, Software Documentation, Training, Telephone Skills, Research, HIPAA, System Administration, Administrative...
Education
Bryant & Stratton College 2007 — 2010
Associates of Applied Science, Medical Administrative Assistant
Bryant & Stratton College 2007 — 2010
Associates of Applied Science, Medical Administrative Assistant
Bryant & Stratton College 2005 — 2006
Associate's degree, Medical Management Assistant
OK Mozart International Music Festival 2015 - Present
Fasttype Publishing Services 1995 - Present
Examiner Enterprise 2014 - Present
Institute for Conversational Fundraising January 2014 - July 2014
First Health 1995 - 1997
First Health 1995 - 1995
Intermountain Healthcare 1994 - 1995
DHI Computing Service, Inc. (DHI-Provo) 1993 - 1994
Skills
Graphic Design, Web Design, Publishing, Corporate Communications, Marketing Communications, Adobe Creative Suite, QuarkXPress, Photoshop, Illustrator, InDesign, basic CSS, HTML, PC, Mac, Advertising, Public Relations, Editing, Marketing, Logo Design, Internal Communications, Graphics, Public Speaking, Brochures, Books, Strategy, Copywriting, Newsletters, Trade Shows, Blogging, Direct Mail, Social Media, SEO, Press Releases, Social Networking, Online Marketing, Copy Editing, Creative Writing, Publications, Social Media Marketing, Creative Direction, CSS, Publicity, Editorial, Proofreading, Marketing Strategy, Layout, Content Development, Event Planning, Image Editing, Web Development
Education
Brigham Young University 1989 — 1993
Bachelor of Arts (B.A.), English Language and Literature, General
Ralston High School
Walgreens March 2014 - Present
CVS Caremark June 2011 - November 2013
CVS Caremark March 2009 - May 2011
Focused Health Solutions January 2008 - January 2009
Matria Healthcare (acquired by Alere, Inc.) April 2005 - April 2007
First Health 2004 - 2005
Skills
Copywriting, Integrated Marketing, Creative Strategy, Marketing Communications, Digital Marketing, Salesforce.com, Proposal Writing, Lead Generation, Brand Management, Creative Briefs, Creative Campaign..., Creative Direction, B2B, Strategy, CRM, Online Advertising, Relationship Marketing, Vendor Relationships, Product Marketing, Analytics, Program Management, Management
Education
Yale University
MFA
Art Center College of Design
BFA, Awarded with Distinction
Coventry Health Care July 2007 - Present
First Health September 1986 - July 2007
Skills
Managed Care, Network Development, PPO, Healthcare Industry, Process Improvement, Healthcare, Contract Negotiation, Workers Compensation, Project Management, Program Management, Provider Relations, Software Documentation, HIPAA, Health Insurance, Insurance, Health Policy, Healthcare Management
Education
California State University-Sacramento
Bachelor of Arts (B.A.)
S February 2015 - Present
Coventry Health Care, an Aetna Company May 2013 - February 2015
Excelsior Solutions January 2011 - April 2013
SXC Health Solutions May 2008 - December 2010
NMHC June 2006 - 2008
National Medical Health Card, Inc. (NMHC) 2005 - 2006
PCN 2004 - 2005
First Health 1999 - 2003
Skills
Pharmacy Benefit..., Medicare, Medicare Part D, Pharmacy, Medicaid, Managed Care, Healthcare, Healthcare Information..., Management, Leadership, HIPAA, Process Improvement, Business Analysis, Program Management, Quality Assurance, Cross-functional Team..., SDLC, Vendor Management
Education
Saint Mary's College of California 2000 — 2002
Masters, Healthcare Adminstration
California State University-Sacramento 1994 — 1997
BA, Biological Sciences
GE Healthcare December 2010 - Present
GE Healthcare March 2006 - December 2010
First Health June 2003 - March 2006
First Health June 2002 - June 2003
Skills
Healthcare Information..., Healthcare, Process Improvement, Six Sigma, Medical Devices, Cross-functional Team..., Medical Imaging, Healthcare Industry, Change Management, PACS, Project Management
Education
Cardinal Stritch University 2012 — 2014
Master’s Degree, Masters of Science in Management
Cardinal Stritch University 2007 — 2012
BACHELORS, BUSINESS ADMINISTRATION
Broadspire November 2012 - Present
GENEX Services 2006 - November 2012
First Health 2004 - 2006
HMonline 2001 - 2004
Skills
Business Analysis, Managed Care, Workers Compensation, Claim, Pharmacy Benefit..., Insurance, Health Insurance, Healthcare, Claims Management, Account Management, Healthcare Industry, Sales Management, Property & Casualty..., Employee Benefits, New Business Development, Strategic Planning, Process Improvement, Sales, Leadership
Education
The University of Connecticut 1984 — 1988
Bachelor of Arts (B.A.), Communication Sciences & Marketing
Choate Rosemary Hall 1978 — 1982
College Prep
Anthem / Empire Blue Cross-Shield October 2013 - Present
American Hospital Services Group LLC December 2010 - September 2012
Prime Therapeutics December 2007 - July 2008
Superior Vision 2007 - 2007
NMHC 2004 - 2006
VSP 2001 - 2004
First Health 1999 - 2001
Skills
Employee Benefits, PBM, Managed Care, Medicare, Medicare Part D, Hospitals, Claims, Health Insurance, Healthcare, Contract Negotiations, Account Management, Medicaid, Insurance, Healthcare Management, New Business Development, Contract Negotiation, Customer Service, Strategic Planning, Customer Relations, Consultative Selling, Contract Management, HMO, Problem Solving, Data Analysis, Business Planning, Medicare Supplements, Group Health, Benefits Communication, Claim, Healthcare Industry, Provider Relations, Marketing, Applicant Tracking..., Staffing Services, Internet Recruiting
Education
California State University-Sacramento 1984 — 1996
Bachelor of Arts, Psychology
California State University-Chico
Jesuit Prep School
Ambassadors International Inc. June 2007 - April 2014
First Health March 1998 - December 2006
Skills
Financial Reporting, Sarbanes-Oxley Act, Financial Analysis, Internal Controls, Accounting, General Ledger, Accounts Receivable, Budgets
Education
California State University-Fullerton
Trading Phrases Ltd / 4 Design Ltd September 2008 - Present
Nationwide Insurance September 2006 - May 2010
Boise State University September 2004 - 2006
AmeriBen/IEC Group 2001 - 2003
First Health 1997 - 2002
First Health 1994 - 1997
Skills
Online Marketing, Process Improvement, Customer Service, Leadership, Advertising, Strategic Planning, Web Design, Project Management, Marketing Strategy, Adobe Creative Suite, Management, Team Building, Social Media Marketing, Marketing, Graphic Design, SEO, Online Advertising, Photoshop, Google Analytics, Google Adwords, E-commerce, E-commerce SEO, Google Webmaster Tools, MSN AdCenter, SEM, E-commerce Optimization, FlexiSign, Facebook Marketing, Facebook Fan Page..., Pinterest Marketing, Small Business Marketing, UML, Data Analytics, Website Creation, Google Merchant Center, Social Media Measurement, Keyword Advertising, PPC, Digital Marketing, Digital Strategy, Entrepreneurship
Education
Boise State University 2000 — 2004
BBA, CIS, 3.61
UnitedHealthcare July 2004 - Present
First Health 2001 - 2003
Skills
Managed Care, Health Savings Accounts, Underwriting, Insurance, Health Insurance, Strategic Planning, Healthcare, Employee Benefits, Brokers, Microsoft Office, Medicare, Disability Insurance
Education
Cardinal Stritch University 1997 — 1999
Bachelor of Arts (B.A.), Communication, General
Independent Contractor - 2003 - Present
UICI 1998 - 2003
First Health 1976 - 1998
Skills
Health Insurance, Account Management, Healthcare, Insurance, Accounting, Team Building, Customer Service, Strategic Planning
Education
California State University-Los Angeles 1971 — 1976
RE/MAX Gold January 2002 - Present
Apple March 1999 - October 2002
First Health March 1989 - March 1999
Skills
Short Sales, First Time Home Buyers, REO, Buyer Representation, Investment Properties, Foreclosures, Relocation, Real Estate, Single Family Homes, Negotiation, Listings, HUD, Sellers, Referrals, Residential Homes, Investors, New Home Sales, Condos, SFR, Real Estate Transactions
Education
California State University-Sacramento
ADP January 1998 - Present
ADP January 1998 - October 2007
First Health April 1993 - December 1997
Skills
Social Media, Microsoft Word, Internal Communications, Talent Management, Public Relations, Salesforce.com, PowerPoint, Benefits Administration, Public Speaking, Human Resources, Employee Benefits, Corporate Communications, HRIS, Coaching, HRO, Leadership, Marketing Communications, Writing, Team Building, Training, ADP Payroll, Recruiting, Process Improvement, Spanish, Employee Engagement, Marketing, Management, Applicant Tracking..., Team Leadership, Event Management, Customer Service, Microsoft Excel, Onboarding, PeopleSoft, English, Social Networking, Outlook, Strategic Planning, Access, Advertising, Event Planning, Sales, Analysis, Employer Branding, Leadership Development, Consulting, Editing, Microsoft Office
Education
Brigham Young University 1984 — 1991
B.A., Communication Studies
MAXIMUS 2004 - Present
University of California, San Francisco 2000 - 2004
First Health 1998 - 2000
Education
California State University-Chico 1993 — 1998
BS, Health Services Administration
The Hawkins Law Firm May 2015 - Present
United Health Group October 2010 - January 2014
Connolly Consulting January 2009 - November 2010
UnitedHealthcare October 2004 - July 2008
UnitedHealth Group September 2004 - July 2008
United Healthcare 1998 - 2008
WellPoint February 2004 - October 2004
Great-West May 2001 - February 2004
Insurance Overload Staffing March 2001 - May 2001
First Health May 2000 - February 2001
Skills
Legal Assistance, Legal Documents, Legal Research Skills, Legal Writing, Federal Civil..., Legal Contract Review, Health Insurance, HIPAA, Insurance, Medicare, Training, Quality Assurance, Employee Benefits, Leadership, Call Centers, Medical Terminology, Medical Billing, Claim, Customer Service, Outlook, Claims Resolution, Claims Handling, Claims Management, Document Drafting, Personal Injury...
Education
Collin County Community College 2014 — 2015
Paralegal Studies Certificate, Paralegal Studies, 4.0/4.0
Wade College 1994 — 1996
Associate of Arts (A.A.), Fashion Merchandising, 4.0
Aetna October 2013 - Present
Coventry Health Care September 2010 - September 2013
Eos Group, Inc. October 2005 - September 2010
First Health February 2000 - September 2005
Education
Acharya Nagarjuna University 1991 — 1995
BS, Mechanical Engineering
NSM
Ice Miller April 2001 - Present
First Health 2000 - March 2001
CNA Insurance 1996 - 1999
Skills
Employee Benefits, Legal Writing, Legal Compliance, Legal Research, Insurance, Legal Documents, Document Review, Health Plan Operations, ERISA, State & Federal Laws, Qualified Retirement..., HIPAA, COBRA, Affordable Care Act, Privacy Law, Insurance Law, Microsoft Office, Outlook, Legal Assistance, Communication Skills, Westlaw, Employment Law, Mergers & Acquisitions, Public Speaking, PACER, Litigation Support, Pleadings
Education
American Institute for Paralegal Studies 1995 — 1996
Paralegal Certificate
Bradley University 1990 — 1994
Bachelor of Arts (B.A.), Political Science, Minor in Business Administration
Johnson Controls January 2015 - Present
Johnson Controls May 2014 - January 2015
Johnson Controls January 2013 - May 2014
Johnson Controls May 2011 - January 2013
AptarGroup, Inc. 2009 - May 2011
Seaquist Closures July 2005 - January 2009
Chr. Hansen A/S 1997 - 2005
First Health 1996 - 1997
Fosters Group 1995 - 1996
Hillstone Restaurant Group 1994 - 1995
Skills
Process Improvement, SAP R/3, SAP, Project Management, SAP HR, Business Analysis, SD, E-procurement, ERP, Materials Management, Team Leadership, SAP ERP, Cross-functional Team..., Project Planning, Lean Manufacturing, IT Management, Business Process, SAP Implementation, Management, Business Intelligence, Leadership, Training, ABAP, Business Process..., Analysis, Quality Management, Six Sigma, Change Management, Integration, Supply Chain, Supply Chain Management, Continuous Improvement, Process Engineering, Supply Management, SAP BW
Education
American River College
Associates Degree, Business
University of Phoenix
BSBIS, Information Systems
Vidant Health August 2012 - Present
AutoZone August 2011 - August 2012
TLDeploy.com September 2000 - August 2012
PetSmart October 2010 - July 2011
The Pantry March 2010 - September 2010
University of North Carolina at Chapel Hill September 2006 - September 2009
ISH 2005 - 2006
First Health 2000 - 2005
Related Payroll Service 1994 - 2000
Skills
PMO, Project Management, Management, Operations Management, Business Development, SDLC, Project Planning, Project Initiation, PMO set-up, PMO Design, Program Management, Project Delivery, Agile & Waterfall..., Business Analysis, Process Improvement, PeopleSoft, Analysis, Leadership, PMP, Software Documentation, Cross-functional Team..., Risk Management, Change Management, SharePoint, IT Management, Enterprise Software, Integration, Training, Outsourcing
Education
College of DuPage 1976 — 1981
Finance, Computer Science
Acxiom Corporation Manager - Application SupportCCC Information Services1997 - 2003
First Health 1993 - 1997
Skills
ITIL, Integration, Software Project..., Project Management, PMP, SDLC, Vendor Management, Business Intelligence, IT Management, Process Improvement, Business Analysis, Program Management, IT Strategy, Data Center, PMO, Enterprise Architecture
Education
Benedictine University 1993 — 1996
Master of Business Administration, Financial Management
Northern Illinois University 1981 — 1985
Bachelor of Science, Marketing
Hallmark Services Corporation September 2011 - Present
Seeking next opportunity March 2011 - September 2011
ARS LLC May 2006 - August 2011
University of Chicago Press April 2005 - May 2006
First Health 1995 - 2000
OAG 1983 - 1995
Skills
Process Improvement, Business Analysis, Project Management, SDLC, Strategic Planning
Education
Benedictine University 1986 — 1988
MBA, Business, MIS
Northern Illinois University 1980 — 1982
BS, Computer Science, Math, Business
Arthur J. Gallagher & Co. October 2013 - Present
HealthSmart January 2012 - August 2013
EyeMed Vision Care October 2009 - December 2011
Coventry Health Care January 2003 - July 2009
First Health 2003 - 2005
John Hancock September 2000 - January 2003
Reliance Standard Life 1990 - 2000
GWL 1982 - 1985
Skills
Benefits, Employee Benefits, Insurance, Consultative Selling, Disability Insurance, Health Insurance, Selling, Managed Care, Sales, Strategic Planning, Leadership, Sales Management, Marketing Strategy, Team Building, Strategy, Benefits Administration, Healthcare, Account Management, Medicare, Long-term Care, Health Savings Accounts, Claim, Brokers, Underwriting, Term Life Insurance, 401k, COBRA, Life Insurance, Workers Compensation, PPO, Health Care Reform, Dentistry, Self-funded, HMO, HIPAA, Retirement, Provider Relations, Medicaid, Employee Wellness, Healthcare Industry, Health Policy, Network Development, Accident, Flexible Spending..., Pharmacy Benefit..., Group Insurance, Customer Retention, Open Enrollment, Fixed Annuities, Executive Pay
Education
Arizona State University 1978 — 1982
BA, Business
Lake Forest High School 1974 — 1978
The Hartford October 2006 - Present
The Hartford 2000 - 2006
First Health 1998 - 2000
CHW Medical Foundation 1992 - 1998
Skills
Workers Compensation, Insurance, Account Management, Claim, Commercial Insurance, Legal Liability, Property & Casualty..., Commercial Lines, Claims Management, Liability, General Insurance, Underwriting, Casualty, Brokers
Education
California State University-Sacramento 1987 — 1994
B.S.
Aetna September 2013 - Present
Coventry Health Care March 2005 - September 2013
First Health February 2003 - September 2013
First Health / Coventry Health Care August 2001 - February 2003
First Health / Coventry Health Care November 1997 - August 2001
First Health / Coventry Health Care December 1996 - November 1997
First Health / Coventry Health Care August 1994 - December 1996
First Health / Coventry Health Care September 1992 - August 1994
The Steward Company June 1987 - September 1992
Skills
Team Leadership, Project Management, Building Construction, Strategic Planning, Budgeting, Vendor Relations, Customer Relations, Team Building, Financial Analysis, Process Improvement, Real Estate, Contract Negotiation, Problem Solving, Facilities Management, Customer Service, Administration, Change Management, Vendor Management, Operations Management, Budgets, Account Management, System Administration, Cross-functional Team..., Contract Management, Negotiation, Construction, Purchasing, Leadership, Lease Administration, Property Management, Microsoft Excel, Construction Management, Program Management, New Business Development, Insurance, Procurement, Risk Management, Project Planning, Forecasting, Process Scheduler, Leases, Accounting, Facilities Operations, Data Center, Disposition, Corporate Real Estate, Business Development
Education
Northern Illinois University - College of Business 1983 — 1985
BS, Managment, Minor in Psychology
College of DuPage 1981 — 1983
Associate of Arts, Business Management
Magellan Health November 2014 - Present
Magellan Health Services November 2012 - Present
Magellan Health Services August 2009 - Present
Coventry Health Care August 2006 - August 2009
Coventry Health Care January 2004 - August 2006
First health 1995 - April 2006
Intergroup Health Insurance January 1992 - May 1995
Skills
Health Insurance, SDLC, Quality Assurance, Healthcare Information..., Process Improvement, Business Analysis, Insurance, Requirements Analysis, SQL, Claim, Call Center, Outlook, HIPAA, Software Project..., Customer Service, Microsoft Office, Integration, Windows, Microsoft Excel, Software Documentation, Call Centers, Training
Education
Arizona State University 1989 — 1991
Education
Northern Arizona University 1988 — 1989
Education
ADP September 2009 - Present
Coventry Health Care April 2006 - June 2009
First Health / Coventry Health Care April 2006 - April 2007
First Health October 2000 - April 2005
Skills
Requirements Analysis, Testing, SQL, Integration, Software Documentation
Education
Brigham Young University - Hawaii 1986 — 1992
Bachelors of Science, Business Information Systems
CA Dept of Managed Health Care Vice President, Provider Network ManagementCoventry Health Care2004 - 2005
First Health/Coventry 2004 - 2005
First Health 1990 - 2005
Skills
Healthcare, Healthcare Management
Education
California State University-Sacramento
MBA, Business Administration
University of Southern California
MHA, Health Administration
CapitalOne 2006 - Present
First health 2004 - 2006
Skills
PMP, Process Improvement, Leadership, PMO, Healthcare, Software Project..., Program Management, Business Analysis, Change Management, Quality Assurance, Cross-functional Team..., SDLC, Risk Management
Education
College of Engineering, Trivandrum
Delta Dental of Illinois 2011 - Present
Renaissance Dental Plans July 2009 - March 2011
Coventry Health Care 1991 - 2009
First Health Group 2000 - 2008
FirstHealth Group Corp. 2000 - 2008
First Health 1991 - 2008
Skills
Insurance, Health Insurance, Medicare, Managed Care, Network Development, PPO, Employee Benefits, Provider Relations, Disability Insurance, HMO, Healthcare, Medicaid, HIPAA, Health Savings Accounts, Health Policy, Claim, Brokers, Team Building, Process Improvement, Underwriting, Leadership, Health Care Reform, Strategic Planning, Healthcare Industry, Dentistry, Disease Management, Medicare Part D
Education
Columbia College Chicago
Northwestern University - Kellogg School of Management
Fellowship - AHIP
Consultant Services August 2014 - Present
Catamaran December 2009 - August 2014
First Health June 2003 - May 2009
Renown Health January 1986 - December 2002
Skills
Public Speaking, Healthcare, Customer Service, Leadership Development, Strategic Planning, Microsoft Office, Research, Budgets, Process Improvement, Team Building, Analysis, Administration, Policy, HIPAA, Healthcare Management, Managed Care, Healthcare Industry, Medicaid, Hospitals
Education
University of California, San Francisco 1969 — 1973
Doctor of Pharmacy (Pharm.D.), Pharmacy
American River College 1967 — 1969
Associate of Arts and Sciences (AAS)
Independant February 2005 - Present
UC Davis December 2013 - September 2014
E2 Family Winery February 2012 - December 2013
Folsom Ready Mix January 2010 - July 2010
Panattoni Development Company August 2001 - April 2009
Sides Accountancy California based CPA firm December 2000 - August 2001
First Health July 1999 - December 2000
FPI Management, Inc. October 1996 - July 1999
Skills
Journal Entries, Budgets, Bank Reconciliation, Accounts Receivable, Accounting, Bookkeeping, Cash Flow, QuickBooks, Payroll, Accruals, General Ledger, Accounts Payable, Account Reconciliation, Invoicing, Microsoft Excel, Finance, Financial Analysis, Financial Statements, Auditing, Tax, Tax Accounting
Education
California State University-Sacramento 1995 — 1998
BS, Accounting
Shasta College 1993 — 1995
Associate's degree
Alamogordo High School
JL Benefits January 2006 - Present
Synergy Realty Group Inc January 2006 - Present
Rocky Mountain Health Plans October 2005 - January 2007
First Health October 2003 - October 2005
Aetna 1998 - 2002
Skills
Customer Service, Insurance, Health Insurance, Property Management, Sales Management, Sales, Term Life Insurance, Sales Operations, Small Business, Health Savings Accounts, Management, Investment Properties, Disability Insurance, Real Estate, Brokers, Leadership, Team Building
Education
Colorado State University 1988 — 1993
Bachelor of Science, Wellness Management
Good Samaritan Betty Dare October 2014 - Present
Dixie State College of Utah June 2001 - Present
2006Acute Rehabilitation at Dixie Regional Medical Center September 2004 - April 2006
College of Eastern Utah August 2000 - July 2001
St Luke's Regional Medical Center July 1998 - July 2000
First Health March 1990 - July 1998
third party payor May 1988 - June 1998
LDS Hospital December 1986 - March 1990
Holy Cross Hospital (Now Salt Lake Regional Medical Center) December 1985 - December 1986
Education
University of Phoenix
Masters, Nursing (Management)
Brigham Young University
Bachelor of Science, Nursing
State of Tennessee October 2007 - Present
State of Tennessee December 2004 - October 2007
Aetna, Inc. February 2000 - January 2002
First Health November 1996 - February 2000
Skills
Government, Policy, Program Management, Public Policy, Policy Analysis, Customer Service, Project Management, Local Government, Microsoft Office, Public Speaking, Strategic Planning, Business Analysis, Nonprofits, Economic Development, Community Outreach, Healthcare, Training
Education
Austin Peay State University 2011 — 2012
Master of Science, Health Care Administration
Nashville School of Law 1996 — 2001
Doctor of Law (J.D.)
Tennessee State University 1984 — 1986
Associate's Degree, Nursing
Primerica June 2012 - Present
City and County of Denver December 2007 - Present
U.S. Dept of Health & Human Services February 2006 - December 2007
Misc. Temporary Locations February 2006 - December 2007
State of Georgia Office of Regulatory Services March 2004 - December 2004
Highland Rivers Health October 2001 - March 2004
First Health August 1998 - March 2001
Skills
Microsoft Word, Customer Service, Microsoft Excel, Team Building, Coaching, Process Improvement, Leadership, Training, Financial Analysis, Outlook, Microsoft Office, Accounting, Marketing, Leadership Development, Budgets, Sales, Public Speaking, PowerPoint, Inventory Management, Time Management, Government, Small Business, Project Management, Organizational..., Team Leadership, Account Management, Marketing Strategy, Business Planning, Fundraising, Sales Management, Social Networking, Purchasing, Social Media, Public Relations, Project Planning, Research, Event Planning, Marketing Communications, Accounts Payable, Entrepreneurship, Analysis
Education
Colorado Technical University 2004 — 2006
MSBA, Business Administrations, Finance
Stevens-Henager College of Business-Provo 1990 — 1991
Associate of Arts (AA), Legal Secretarial
Grantsville 1986 — 1990
Diploma, General studies with business emphasis
Pathology Associates Medical Laboratories (PAML) July 2013 - Present
AmeriPath July 2010 - June 2013
Kaiser Permanente May 1999 - July 2010
UnitedHealth Group May 1998 - May 1999
First Health August 1993 - May 1998
Central DuPage Hospital September 1990 - July 1993
Skills
Healthcare Management, Healthcare, Healthcare Information..., Hospitals, Process Improvement, Managed Care, Strategic Planning, Clinical Research, EMR, Team Building, EHR, HIPAA, Budgets, Coaching, Project Management, Selling, Marketing Strategy, Revenue Cycle, Forecasting, Business Process..., Microsoft Excel, Leadership, Customer Service, Epic Systems, Program Management, Six Sigma, Microsoft Office, Change Management, Cross-functional Team..., Analysis, Management, Medicare, Sales, Healthcare Consulting, Strategy, Physicians, Healthcare Industry, Training, Leadership Development
Education
Benedictine University 1995 — 1997
MBA, with Healthcare Concentration, Completed Managed Care Certificate 1-year program
University of Illinois at Urbana-Champaign 1986 — 1990
BS, Health Planning Administration
Independent Contractor January 2014 - Present
Barlow Respiratory Hospital Foundation April 2013 - June 2014
Barlow Respiratory Hospital Foundation October 2010 - April 2013
American Career College June 2008 - October 2010
West Los Angeles VAMC February 2005 - June 2008
First Health November 2004 - February 2005
Hacienda Healthcare February 2004 - October 2004
Scottsdale Healthcare January 2002 - February 2004
US Army 1994 - 2000
Skills
Hospitals, Nursing, Healthcare, Clinical, Health, Patient Education, Telemetry, Meditech, Patient Advocacy, Emergency Room, Medical Terminology, Medicaid, Cpr Certified, Acute Care, HIPAA, Medicare, Nursing Education, Health Education, ICU, Inpatient, BLS, ACLS, EMR, Critical Care, Case Management, Medical/Surgical, Patient Safety, Healthcare Management
Education
California State University - Long Beach
MSN, ANP & GNP
California State University-Los Angeles
BSN, Nursing
Bankers Life &Casualty June 2012 - Present
CVS Caremark Corporation September 2008 - July 2012
CVS Caremark Corporation September 2006 - August 2008
First Health June 2004 - January 2005
First Health October 1999 - June 2004
Skills
Healthcare, Managed Care, Process Improvement, Data Analysis, Medicare, HIPAA, Medicare Part D, Health Insurance, Strategic Planning, Cross-functional Team..., Insurance, Project Management, Pharmacy Benefit..., Business Analysis, Leadership, Account Management, Team Leadership, Healthcare Management, Quality Assurance, Risk Management, Financial Analysis, Healthcare Information..., Medicare Advantage, Medicare Prescription..., Licensed Life & Health..., Licensed Life Insurance..., Permanent Life Insurance, Income for Life, Pharmaceutical Industry, Program Management, Analysis, CRM, Policy
Education
American InterContinental University 2008 — 2009
MBA, Finance & International Business
Chicago State University 1991 — 1996
Bachelors of Science, Biology
Immaculate Heart of Mary
College Preparation
Proviso West High School
High school, College Preparation
IlliniCare Health Plan September 2013 - Present
IlliniCare June 2011 - Present
Medical Cost Managment January 2010 - June 2011
OptumHealth August 2004 - December 2009
First Health 2000 - 2004
Skills
Spinal Cord Injury, Case Management, Transplantation, Home Care, Clinical Research, Managed Care, Case Managment, Hospitals, Nursing, Medicare, Healthcare, Transplant, Utilization Management, Healthcare Management, Patient Advocacy, Medicaid, Patient Education, Disease Management, Patient Safety, Critical Care
Education
Benedictine University 2006 — 2008
Graduate studies in Public Health, credit hours earned
Elmhurst College 1989 — 1993
BA, Art
Evangelical School of Nursing 1977 — 1980
Nursing Diploma, Nursing
TEKsystems May 2011 - December 2014
Allstate Insurance December 2000 - April 2010
Sonnenschein Nath & Rosenthal LLP October 1998 - April 2000
First Health June 1996 - August 1998
First National Bank of Chicago September 1986 - May 1991
Digital Equipment Corporation August 1985 - October 1986
Illinois Bell Telephone Co March 1979 - October 1985
Skills
VoIP, Visio, Excel, Avaya, CCNA, Avaya Technologies, Vendor Management, DHCP, Data Center, Integration, Troubleshooting, Microsoft Excel
Education
College of DuPage
Associate in Applied Science, Computer & Internet Technician, 4.0
College of DuPage
Associate in Arts - High Honors, 4.0
MetLife September 2011 - Present
MetLife September 2001 - August 2011
MetLife September 1999 - August 2001
First Health July 1998 - August 1999
Skills
Vendor Management, Project Management, Health Insurance, Project Portfolio..., Cross-functional Team..., Management, Life Insurance, Change Management, Performance Management, Process Improvement, Business Process..., Risk Management, Business Analysis, SDLC, MS Project, Leadership
Education
Benedictine University 1997 — 1999
MPH, Public Health Administration
Benedictine University 1996 — 1999
Master's degree, Health Services/Allied Health/Health Sciences, General
Benedictine University 1989 — 1993
Master's degree, Health Services/Allied Health/Health Sciences, General
Illinois Benedictine College 1989 — 1993
Bachelor of Arts (BA), Psychology
Benedictine University
Master's degree, Public Health
Club de Pesca Deportiva March 2013 - Present
Gobierno de Puerto Rico January 2009 - November 2012
First Health February 2007 - January 2009
Skills
Spanish, Community Outreach, Research, Nonprofits, Microsoft Excel, Microsoft Publisher, Public Policy, Teamwork, Supervisory Skills, Event Management, Leadership, Editing, Policy, Social Networking, Data Entry, Access, Higher Education, Strategic Planning
Education
Caribbean University-Ponce 1997 — 1999
Associate's degree, Computer Science
Pontificia Universidad Católica de Puerto Rico 1986 — 1991
Bachelor's degree, Business Administration and Management, General
Landmark Credit Union July 2009 - Present
American Family Insruance October 2005 - 2009
North Shore Bank August 2000 - September 2005
ASSOCIATED BANK October 1998 - August 2000
1ST REALTY BETTER HOMES AND GARDEN January 1995 - October 1998
First Health September 1993 - December 1994
Skills
Loans, Mortgage Lending, Credit, Banking, FHA, Consumer Lending, Loan Origination, Insurance, Commercial Lending, Customer Service, Underwriting, Mortgage Banking, Investments, Refinance, Home Equity Loans, Sales Management, Strategic Planning, Marketing, Construction Loans, Commercial Banking
Education
Alverno College 1991 — 1993
Diploma, Communications
UANL Monterrey, Mexico 1981 — 1985
MAss Communications, Journalism
Yakima Valley Farm Workers Clinic March 2011 - Present
Coventry Health Care April 2006 - November 2010
Edward Jones February 2004 - January 2006
First Health March 2002 - February 2004
AT&T Broadband July 2000 - March 2001
Achieve Global August 1996 - June 2000
Stream International January 1986 - July 1996
Skills
Training, Employee Training, Leadership, Leadership Development, Program Management, Human Resources, E-Learning, Needs Analysis, Instructor-led Training, Learning Management..., Adult Education, Curriculum Design
Education
University of Phoenix 1998 — 2000
Masters, Organizational Management
Brigham Young University
Bachelor of Science, Sociology
AmeriBen/IEC Group June 2012 - Present
AmeriBen/IEC Group June 2011 - July 2012
AmeriBen/IEC Group October 2008 - June 2011
AmeriBen/IEC Group December 2006 - October 2008
AmeriBen/IEC Group December 2004 - December 2006
First Health December 1994 - October 2004
Skills
Microsoft Excel, Customer Service, Microsoft Office, Team Leadership, Troubleshooting, VMware, System Administration, Networking, Windows Server, Active Directory, Microsoft Exchange, Servers, Windows, Technical Support, Hardware, Software Documentation
Education
Boise State University
G.E.D.
Coventry Health Care, an Aetna Company November 2008 - Present
DCI Career Institute October 2010 - April 2013
Coventry Health Care, an Aetna Company 2006 - 2008
First Health Group Corp 1999 - 2006
First Health 1995 - 1997
First Health 1993 - 1995
First Health 1991 - 1993
US Administrators/ Alta Health Strategies/First Health 1989 - 1991
Skills
Customer Service, Management, Public Speaking, Teaching, Leadership, Project Management, Software Documentation, Healthcare, PowerPoint, Health Insurance, Microsoft Office, Disease Management, Data Entry, Process Improvement, Employee Benefits, Medical Billing, Microsoft Excel, HIPAA, Managed Care, Case Management, Case Managment, Microsoft Word, Team Building, Vital Signs, Training, Troubleshooting, Medical Terminology, Resume Writing
Education
Heritage Valley Sewickley School of Nursing 1972 — 1975
Registered Nurse, Registered Nursing/Registered Nurse
Premier Wealth Group, an office of MetLife. kwashington@metlife.com December 2011 - Present
COUNTRY ® Financial May 2009 - December 2011
MetLife July 2005 - May 2009
Awakened Alternatives, Inc. May 2004 - July 2006
First Health July 2000 - May 2004
Skills
Financial Alternatives, Retirement Planning, Insurance, Health Insurance, Disability Insurance, Life Insurance, Long Term Care Insurance, Investments
Education
American InterContinental University 2010 — 2011
MBA, Finance
Kansas State University 1974 — 1978
B.S., Journalism/History
First Ultrasound INC January 2009 - Present
Dr. Leon Cohen MD January 2007 - March 2011
First Health August 2001 - November 2006
Skills
General Ultrasound..., Vascular Ultrasound..., Medical Technology
Education
University of Medicine and Dentistry of New Jersey -New Jersey Medical School 1997 — 2000
Certification, Ultrasound
Bergen Community College 1994 — 1997
Asscociates degree, Liberal Arts
Sutter Health March 2008 - Present
HealthNet August 2006 - March 2008
First Health May 2004 - August 2006
Shield Healthcare March 2001 - May 2004
UC Davis Medical Center June 1991 - October 1997
Skills
Certification Resolute..., Healthcare Information..., HIPAA, EMR, Healthcare, EHR, Software Documentation, Hospitals, Epic Systems, Process Improvement, Healthcare Management, Informatics, Ambulatory
Education
California State University-Sacramento 1991 — 1992
California State University-Chico 1985 — 1989
Bachelor of Arts (B.A.), Social Psychology
Aetna May 2013 - March 2014
First Health a Coventry Health Care, Inc. July 2005 - May 2013
First Health April 2002 - June 2005
First Health September 1999 - March 2002
Education
Chicago State University 2005 — 2008
Bachelor's degree, Accounting
LVMPD October 2002 - Present
Novell June 2001 - October 2002
First Health 1996 - 2000
Skills
Project Management, Security, Disaster Recovery, Data Center, Policy, Active Directory, IT Strategy, System Administration, IT Management, IT Solutions, Enterprise Architecture, ITIL, Virtualization, VMware ESX, Windows Server, Cloud Computing, Leadership, Troubleshooting, Management, Network Security, Networking, Program Management
Education
Brigham Young University 1991 — 1995
Economics
A&I Benefit Plan Administrators August 2013 - Present
Workscape an Adp Compamy April 2011 - April 2013
WDS May 2005 - February 2011
First Health 1997 - 2005
Skills
Performance Appraisal, New Hire Orientations, Employee Training, Benefits Administration, Call Centers, Employee Benefits, Interviews, Time Management, Employee Engagement, Training, Customer Service, Recruiting, Coaching, Performance Management, Employee Relations
Education
Boise High School
Boise State University
Memorial Healthcare System November 2010 - Present
St. Luke's Houston, Texas November 2007 - October 2010
Twelve Oaks Medical Center May 2006 - November 2007
First Health February 2005 - March 2006
Texas Children's Hospital August 2001 - February 2005
Skills
Inpatient, Hospitals, Healthcare, Healthcare Management, Financial Accounting, Health Care Systems, Health Care Compliance, Medical Terminology, Office Administration, Process Improvement, Budgets, Organizational Behavior, Organizational..., Marketing Strategy, Strategic Communications, Quality Management, Pharmacy Technicians, Growth Strategies, Quality Patient Care, Team Leadership, Training Delivery, Employee Training, Health Policy, Strategic Policy..., Procedure Development, Organizational Needs..., Healthcare Analytics, Healthcare improvement, Human Resources, IV, Healthcare Industry, Healthcare Information..., Pharmacy, HIPAA, Medicare, Medicaid, Patient Safety, EMR, CPR Certified, Epic Systems, Medicine, BLS
Education
Belhaven University
Master of Business Administration, Health/Health Care Administration/Management
Belhaven University
Bachelor of Healthcare Administration (BHA), Healthcare Administration
San Jacinto College
Associate of Science (A.S.), Chemistry/Pre-Pharmacy Studies
First Health 2005 - Present
Education
South Piedmont Community College 2003 — 2005
Associate in Applied Science Medical Sonography, Sonography
Coker College 1999 — 2003
BSW, Clinical/Medical Social Work
Cigna October 2014 - Present
Cigna November 2010 - September 2014
Weirton Medical Center 2008 - 2010
Weirton Medical Center 2003 - 2008
Trinity Medical Center 1996 - 2003
First Health 1986 - 1994
UPMC 1987 - 1988
Holzer Medical Center 1986 - 1987
Ohio Valley Hospital 1981 - 1986
Skills
Transplant, Nursing, Critical Care, Clinical Research
Education
Mercy Hospital School of Nursing 1979 — 1981
RN Diploma, Registered Nursing/Registered Nurse
UPREHS March 1978 - Present
FIRST HEALTH April 1990 - April 1998
UNIVERSITY OF UTAH MEDICAL CENTER June 1980 - May 1991
Skills
Case Management, Nursing, Healthcare, Hospitals, Healthcare Management, Health Education, Inpatient, Cpr Certified
Education
University of Utah 1981 — 1983
undergrad, Audiology/Audiologist and Speech-Language Pathology/Pathologist
Brigham Young University 1971 — 1974
Associate of Science (AS), Registered Nursing/Registered Nurse
Salt Lake Community College
GENERAL EDUCATION, PRELIMS FOR REGISTERED NURSE DEGREE
Chevron June 2014 - Present
Chevron May 2013 - April 2014
BJ's Restaurants, Inc. July 2007 - April 2013
TecData Inc June 2012 - October 2012
Sac Yolo Mosquito and Vector Control May 2012 - July 2012
First Health November 2004 - May 2005
Marie Callenders Restaurant September 2002 - September 2004
Skills
Visual Basic, Cisco Routers, Netgear, Zyxel, IT Hardware Support, Multi Tasking, Business Analysis, Analysis, Business Strategy, Change Management, Process Improvement, Project Management, Project Planning, Strategic Planning, Team Building, Team Leadership
Education
California State University-Sacramento 2012 — 2014
Bachelor of Science (BS), Management Information Systems, General
American River College 2002 — 2011
Associate of Arts (AA), Social Sciences
First Health Medical Claims ReviewCAC1996 - 2005
Education
Arizona State University 1978 — 1980
BSN, Registered Nursing/Registered Nurse