Pleasant Holidays
Industry: Company
DescriptionHeadquarters: Westlake Village, CA Founded: 1959 Parent organization: Automobile Club of Southern California Subsidiaries: Japan & Orient Tours Inc., Hawaiian Hotels & Resorts Inc.
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Pleasant Holidays Employees
University of Miami November 2012 - Present
Berkowitz Pollack Brant: Advisors and Accountants July 2014 - July 2014
University of Miami May 2010 - November 2012
Cuban Heritage Collection, University of Miami January 2009 - May 2010
University of Miami August 2008 - May 2010
Pleasant Holidays May 2007 - July 2008
Wells Fargo August 2006 - April 2007
Skills
Tax, Accounting, Spanish, Event Management, Recruiting, Data Analysis, Business Strategy, Budgets, Program Management, Event Planning, Microsoft Excel, Financial Analysis, Leadership Development, Economics, Social Media, Higher Education, Marketing Strategy, Econometrics, Public Speaking, Business Development, Customer Service, Team Management, Fundraising, Microsoft Office, Sales, Social Media Marketing, Research, Financial Modeling, Leadership, Spanish-English, Eviews, Latin America, Web Development, Customer Management, Grant Writing, Marketing, Human Resources, Student Affairs
Education
University of Miami - School of Business 2013 — 2015
Master of Science in Taxation (MST)
University of Miami 2008 — 2010
Master of Arts (M.A.), Latin American Studies
University of California, San Diego 2001 — 2006
Bachelor of Science (B.S.), Management Science
Shout! Factory 2013 - Present
Junebug Media and The Knowledge Fairy 2008 - Present
VivoPools 2013 - 2013
Pleasant Holidays 2011 - 2013
The ZiZo Group 2011 - 2011
Magical Elves, Inc. 2007 - 2011
Bryan Farrish Radio Promotion 2006 - 2007
Fun and Discovery Entertainment, Inc. 2005 - 2007
Studio Talent Group 2005 - 2006
Abrams Artists Agency 2005 - 2005
Skills
Event Planning, Public Relations, Social Media, Digital Marketing, Facebook, Online Marketing, Marketing Strategy, Editing, Marketing, Video Production, Public Speaking, Project Management, Management, Leadership, Entertainment, Social Media Marketing, Event Management, New Business Development, Entrepreneurship, Strategic Partnerships, Program Management, Blogging, Creative Direction, Market Analysis, Training, Television, Digital Strategy, Strategy, Publicity, Video, Brand Management, Film, Social Networking, Sales, Business Development, Online Advertising, Nonprofits, Cause Marketing, Advertising, Marketing Communications, Email Marketing, Copywriting, Sponsorship, New Media, Digital Media, Radio, Media Relations, Press Releases, Content Strategy
Education
UCLA Anderson School of Management 2008 — 2011
MBA, Marketing, Entrepreneurship, Social and Digital Media
University of California, Los Angeles 2002 — 2005
BA, Theater
Pleasant Holidays September 2015 - Present
Pleasant Holidays March 2015 - September 2015
Pleasant Holidays March 2013 - March 2015
INC Research March 2008 - May 2012
Amgen October 2006 - September 2007
UCLA Conference Center and Bruin Woods Family Resort June 2006 - September 2006
UCLA April 2005 - June 2006
Skills
EDC, Clinical Data Management, Oracle Clinical, Data Analysis, 21 CFR Part 11, GCP, Document Management, Learning Management..., Documentum, Microsoft Office, Mac OS, Product Development, Tourism, Tour Operators, General Administrative..., Product Marketing, Contract Management, Hotel Booking, Customer Service, Data Entry, Call Centers, Residence Life, Student Housing, Student Counseling, Student Affairs, PowerPoint, Project Management, Community Outreach, Event Management, Event Planning, Microsoft Excel, Research, Social Media, Leadership, Marketing Strategy, Nonprofits
Education
UCLA 2004 — 2006
Bachelor of Arts (B.A.), Political Science and Government
Lund University 2005 — 2005
International Relations and Affairs
Pleasant Holidays January 2015 - Present
Fusion Fitness DBA Pilates Pacific January 1995 - Present
Pilates Pacific January 1994 - Present
Century 21 OMA January 2011 - 2013
Skills
Negotiation, Sellers, First Time Home Buyers, Short Sales, Fitness, Real Estate, Relocation, Customer Service, Pilates, Single Family Homes, Investment Properties, REO, Marketing, Condos, Buyer Representation, Selling
Education
Institute of Childrens Literature 2004 — 2006
Creative Writing for Children
Orange Coast College 1994 — 1997
Associate of Arts (A.A.), Dance
San Diego State University-California State University 1987 — 1989
Hilton Worldwide September 2015 - Present
Various Travel Agencies September 2014 - Present
Pleasant Holidays September 2011 - September 2014
Epos Business and Lunch Box January 2008 - June 2011
Blue Bird Events March 2006 - October 2010
Capistrano Unified School District September 2008 - June 2010
Swift Health Chiropractic February 2007 - September 2008
Simi Valley Adventist Hospital January 2004 - February 2007
2002- 2004 Interserv Hotel Renovations June 2002 - January 2004
Simi Valley Adventist Hospital/ Child Development Center September 2000 - June 2002
Skills
Customer Service, Customer Satisfaction, Customer Relations, Event Planning, Event Management, Account Management, Tourism, Hospitality, Editing, Microsoft Office, Microsoft Excel, Microsoft Word, Project Management, Project Planning, Accounting, Creative Writing, Creative Direction, Creative Solutions, Problem Solving, PowerPoint, Research, Reservations, Team Management, Teamwork, Teaching, Leadership, Data Entry, Data Analysis, Client Billing, Scheduling, Inventory Management, Photoshop, Photography, Digital Photography, Digital Media, Social Media, Market Research, Product Marketing, Marketing, Contract Management, Quality Control, Floral Design, Sales, Training, Hotels, Marketing Strategy, Trade Shows, Budgets
Education
University of California, Los Angeles 2004 — 2006
Bachelor of Arts (B.A.), Photography
Moorpark College 2000 — 2004
Associate's degree, Business/Commerce, General
Moorpark College 2000 — 2004
Associate's Degree, Early Childhood Education and Teaching
Penn Foster 2002 — 2003
American Bridal Consultant Certification, Meeting and Event Planning
Coldwell Banker December 2005 - Present
Disney 2003 - 2006
Pleasant Holidays 1999 - 2003
Skills
Buyers, Investors, Referrals, Residential Homes, Relocation, Sellers, Real Estate Transactions, Short Sales, Real Estate, Luxury, First Time Home Buyers, Selling, REO, Buyer Representation, Condos, Seniors, Townhomes, Commercial Real Estate, Single Family Homes, Foreclosures, FHA, Listings, Investment Properties, New Home Sales, Sales, Move Up Buyers, Sales Process, Relocation Buyers, Real Property, Vacation Homes
Education
Diablo Valley College
West Valley College
AA
Hawaii State Department of Education September 2013 - Present
Punahou School May 2012 - Present
Moanalua HS January 2012 - Present
New York Life Insurance Company February 2013 - December 2013
Pleasant Holidays Employee July 2011 - December 2012
Pleasant Holidays July 2012 - October 2012
Weber State Library January 2009 - March 2009
Skills
Tourism, Resorts, Hotels, Public Speaking, Hospitality, Hospitality Industry, Leisure, Leisure Travel, Revenue Analysis, Travel Management, Cruises, Vacation, Hospitality Management, Hotel Booking, Tour Operators, Food & Beverage, Online Travel
Education
Weber State University 2008 — 2010
Bachelor's of Science, Geography
Moorpark College 2005 — 2008
Associate's Degree, Liberal Arts
Huntington Beach High School
Diploma
American Specialty Health December 2011 - Present
American Specialty Health June 2009 - December 2011
American Specialty Health December 2008 - June 2009
Pleasant Holidays February 2008 - October 2008
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2005 - January 2008
Trase Miller Technologies/American Airlines Vacations June 1997 - November 2005
Skills
Microsoft Office 2007, Oral & Written..., Organization &..., Research, Exceptional Listener, Time Management, Multi Tasking, Health Insurance, HIPAA, Customer Service, Employee Benefits, Microsoft Excel
Education
Keller Graduate School of Management of DeVry University 2012 — 2014
Master of Business Administration (MBA), Accounting and Business/Management
University of Phoenix 2008 — 2011
BSB/ACC, Accounting
McLain
Leviton Security & Automation October 2014 - Present
Griffith Observatory June 2013 - Present
Volutone May 2013 - October 2014
Volutone February 2012 - April 2013
The Tech Source March 2002 - January 2012
Paul's Italian Villa 2002 - 2004
People Link 1999 - 2001
Warner Bros. Online 1999 - 1999
Pleasant Holidays 1998 - 1999
Griffith Observatory 1990 - 1999
Skills
Crestron Dealer, Panasonic Dealer, Sonos Dealer, URC, Business Planning, Control 4, Systems Engineering, Security, Business, Budgets, Distributed Audio, Return on Investment, Negotiation, Solution Selling, Technology Management, Program Management, DVR, iPad, Purchasing, Technical Writing, Recording, Building Automation, Leadership, Key Account Management, Technology Integration, Marketing, Business Strategy, Electronics Repair, Crestron, Biometrics, Cabling, Video Production, Bose, Sales, Video Conferencing, Projectors, Strategic Partnerships, Integration, Home Automation, Video, Sound, New Business Development, E-commerce, Online Advertising, Sales Operations, Product Marketing, Consumer Electronics, AV, Home Theater, Digital Signage
Education
California State University-Northridge 1991 — 1994
B.S., Astrophysics
Los Angeles Pierce College
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
CareFusion July 2013 - Present
CareFusion January 2013 - Present
CardioNet April 2012 - October 2012
ServiceNow October 2011 - March 2012
CareFusion 2008 - 2009
Pleasant Holidays November 2005 - December 2007
Skills
MBA, CCNA, MCSE 2003 Security+, MCITP, A+ Certified, CompTIA Network+..., SoapUI, CDMA, GSM, TestTrack, Agile Testing, Microsoft SQL Server, Visual Studio, VMware
Education
University of Phoenix 2007 — 2009
MBA, Business Administration and Management, General
United Education Institute 2004 — 2004
Information Technology, Computer Systems Technician
Univerisity of Fribourg 2003 — 2003
French, French, Marketing
San Diego State University-California State University 1997 — 2003
French, Marketing
Amazon Web Services June 2012 - Present
Hawaii Pacific University December 2009 - June 2012
Pleasant Holidays 2005 - January 2009
Hawaii Pacific University 2007 - 2009
Kalihi-Palama Health Center August 2008 - December 2008
Skills
Network Administration, Program Management, Security, Databases, Software Documentation, MySQL, Windows, Network Security, Troubleshooting, Technical Support, Software Development, Computer Hardware, Cloud Computing, Information Technology, System Administration, Linux
Education
Hawaii Pacific University 2007 — 2009
Master of Science, Information Systems
Hawaii Pacific University 2001 — 2007
Bachelors of Science in Business Administration, Computer Information Systems
Cydcor July 2014 - Present
Pleasant Holidays February 2014 - May 2014
Global Management Partners, LLC. June 2013 - September 2013
The Valley Economic Alliance December 2012 - February 2013
Kaiser Permanente September 2012 - December 2012
CovFurs Kiosk September 2012 - December 2012
The Nail Forum November 2010 - August 2012
Media Blvd Magazine January 2008 - January 2009
Skills
Social Media, Microsoft Office, PowerPoint, Photoshop, Microsoft Excel, Microsoft Word, Customer Service, Social Media Marketing, Facebook, Advertising, HTML, Marketing Communications, Public Relations, Event Planning, Leadership, Sales, Social Networking, Public Speaking, Editing, Market Research, Strategic Planning, Fundraising, Teamwork, Time Management, Press Releases, Spanish, Marketing, Non-profits, Marketing Research
Education
University of Phoenix 2015 — 2016
Master of Business Administration (MBA)
California Lutheran University 2011 — 2014
Bachelor of Arts (B.A.), Marketing
Hillcrest Christian School
High School Graduate
CJD Developmental Enterprises June 2010 - Present
Pleasant Holidays 1997 - 2004
Japan & Orient Tours 1991 - 1997
Education
San Diego State University-California State University 1984 — 1989
BS, Psychology
RadNet,inc May 2011 - Present
Santa Barbara Bank & Trust June 2007 - June 2010
Pacific Capital Bank June 2007 - June 2010
Rotary Club of Camarillo 2009 - 2009
Camarillo Chamber of Commerce 2008 - 2009
Pacific Capital Bancorp 2007 - 2008
Pleasant Holidays January 2004 - June 2006
Wells Fargo Bank 2002 - 2005
Great Western Bank 1995 - 1997
Skills
Medical Practice..., Business Development, Commercial Lending, Commercial Banking, Finance, Leadership, Management, Credit, Banking, Loans, Underwriting, Mortgage Lending, Financial Services, Credit Analysis, Financial Analysis, Relationship Management, Portfolio Management, Sales Management, Investments, Asset Management, Wealth Management, Sales, Due Diligence, Strategic Financial..., Risk Management, Credit Risk, Retail Banking, Mergers & Acquisitions, Negotiation, Treasury Management, Business Strategy, Insurance, Executive Management, Process Improvement, Cash Management, Healthcare Management, P&L Budget Management, Operational Efficiency, Physician Relations, HIPAA, Expense Management, Practice Management, Cost Efficiency, Employee Management
Education
California State University, Fresno
BA, Telecommunications
Mclane
Mother Seton Regional
Hire Investment March 2015 - Present
Hire Investment January 2015 - Present
Pleasant Holidays February 2014 - Present
JAFRA Cosmetics International September 2013 - December 2013
California Lutheran University January 2013 - May 2013
Love Story Clothing June 2010 - August 2012
The King's Courier - El Camino Real September 2009 - May 2010
Skills
Social Media, Social Networking, Marketing Communications, Marketing, Facebook, Strategic Communications, Photography, Microsoft Office, Customer Service, International Marketing, Organizational..., PowerPoint, Microsoft Word, Public Speaking, Microsoft Excel, Creative Writing, Event Planning, Deadline Oriented, Creative Writer, Social Media Marketing, Time Management, Advertising, Situational Leadership, Social Media Advertising, Journalism, Corporate Recruiting, Staffing Services, Leadership
Education
California Lutheran University 2010 — 2014
Bachelor of Arts (BA), Marketing Communication with a Minor in Business Administration
California Lutheran University 2010 — 2014
Marketing Communication, Marketing Communication
Universitat Autònoma de Barcelona 2012 — 2012
International Marketing
GROWING PLACE PRESCHOOL August 2013 - June 2014
Ascension Lutheran Day School February 2013 - June 2013
Pleasant Holidays October 2010 - February 2013
Pleasant Holidays October 2012 - October 2012
Pleasant Holidays February 2012 - March 2012
Pleasant Holidays December 2011 - December 2011
Optimal Health Chiropractic Summerville April 2001 - April 2010
Dorchester District 2 2008 - 2009
College of Charleston January 2004 - December 2008
College of Charleston, Residence Life and Housing January 2003 - January 2004
Skills
Customer Service, Editing, Public Speaking, PowerPoint, Event Planning, Program Management, Microsoft Office, Sales, Research, Microsoft Word, Community Outreach, Teaching, Access, Microsoft Excel, Customer Satisfaction, Marketing, Tutoring, Curriculum Design, Spanish, Travel Arrangements, Adolescents, Travel Sales, Special Education, Customer Relations, market, Project Management, Team Leadership, Team Facilitation, Experienced Trainer, Creative Solutions, Organizational..., Organization Skills, organizational, micro
Education
College of Charleston 2003 — 2008
B.A, Communications; Mass Media
University of California, Los Angeles 2014 — 2014
Associate Teacher Permit, Early Childhood Education and Teaching, 4.0
Columbia College (SC) 2002 — 2003
General Education
Summerville High School 2001 — 2002
High School Diploma, Academics
Honesdale High School 1999 — 2001
Academics
Celebrity Cruises December 2007 - Present
Pleasant Holidays August 2002 - December 2007
AAA Washington October 1999 - August 2002
Skills
Tourism, Travel Management, Hotels, Hospitality Industry, Resorts, Training, Training Delivery, Train Others, Communication, Engaging Public Speaker, Long Term Relationship..., Sales&Marketing, Management, Superior written &..., Independent Self-starter, Top-notch Customer..., Fun & Laughter
Education
Auburn University 1978 — 1980
Bachelor of Science (BS), Business/Commerce, General
University of Puget Sound 1976 — 1978
HomeSmart Realty July 2014 - Present
Troop Real Estate, Inc. September 2011 - July 2014
Prudential California Realty, Valencia, CA June 2002 - September 2011
Lockheed Martin Information Technology October 2000 - March 2002
Lockheed Martin Information Technology October 1999 - September 2000
Jet Propulsion Laboratory October 1991 - December 1999
Jet Propulsion Laboratory November 1987 - October 1991
Pleasant Holidays 1986 - 1987
Skills
Real Estate, Expert Real Estate..., Experienced sales..., Short Sales, Relocations, New Home Sales, First Time Home Buyers, Negotiation, Foreclosures, REO, Residential, Distressed Property, Lease Options, Foreclosure Prevention, Bank Negotiations, Excellent listener, Excellent communicator, Great Negotiator, Great People Skills, Great Follow-up, Certified Distressed..., Relocation, Condos, Sellers, Luxury, Single Family Homes, Real Estate Transactions, Referrals, Property, Investment Properties, Property Management, Residential Homes, Investors, Real Estate Development, Townhomes, Relocation Buyers, Real Property, HUD, Home Staging, Move Up Buyers, SFR, Resellers, Buyers, Listings, Rentals, Experienced Sales..., Seniors, Buyer Representation, ABR, Selling
Education
Azusa Pacific University 1998 — 1999
Bachelors of Science, Computer Information Systems
Pleasant Holidays October 2014 - Present
Pleasant Holidays November 2013 - September 2014
Pleasant Holidays September 2013 - October 2013
Skills
Travel, Travel Planning, Leisure Travel, Travel Arrangements, Travel Writing, Holiday Packages, Family Holidays, South Pacific, Pacific Islands, World Travel, Budget Travel, Romantic Getaways, Islands, Hawaiian, Online Travel
Education
University of California, Santa Barbara 2004 — 2008
Bachelor of Science (B.S.)
University of East Anglia 2006 — 2007
Biology, General
Disneyland Resort July 2014 - Present
CBS Corporation June 2013 - May 2014
The Walt Disney Company July 2011 - May 2014
Disney Vacation Club July 2013 - January 2014
Pleasant Holidays June 2011 - June 2013
Skills
Television, Creative Direction, Entertainment, Final Cut Pro, Social Media, Facebook, Photoshop, Social Media Marketing, Video Production, Film, Video, Film Production, Video Editing
Education
University of Hawaii at Manoa 2008 — 2012
GE Energy January 2011 - Present
GE Energy August 2004 - January 2011
Pleasant Holidays August 2000 - August 2003
Skills
Accounting, Auditing, Microsoft Excel, Microsoft Word, Access, Microsoft Office, Outlook, Financial Analysis, PowerPoint, SAP, Inventory Management
Education
University of Nevada-Reno 2009 — 2012
Bachelor of Science (BS), Accounting, Graduated
Leeward Community College 1996 — 1998
Associate of Arts (AA), General Studies
Moorpark Electric January 2002 - Present
Pleasant Holidays February 2001 - September 2002
Fast Frame February 1999 - January 2001
Skills
Team Building, Marketing Strategy, Contract Negotiation, Negotiation, Marketing, Leisure, Strategic Planning, Customer Service, Sales Management, Leisure Travel, Event Management, Travel Management, New Business Development, Tourism, Sales, Process Improvement, Account Management, Online Marketing, Entrepreneurship, Business Development, Small Business, Troubleshooting, Social Media Marketing, Budgets, Online Advertising, Start-ups, Social Networking
Education
Moorpark College 1992 — 1996
University of Oxford
Pleasant Holidays July 2013 - Present
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Management, Strategic Planning, Sales, Leadership, Public Speaking, Marketing, Project Management
Education
California State University-Long Beach
B.S., Business Administration, Finance
Hotelplanner.com & Meetings.com January 2012 - Present
HotelPlanner 2012 - 2015
HotelPlanner 2012 - 2015
AMAWATERWAYS September 2009 - April 2012
Star Resourcing 2011 - 2012
Pleasant Holidays August 2006 - September 2009
Hospitality Marketing January 2004 - July 2005
Hilton Hotels 1990 - December 2003
Hotels.com 2002 - 2003
Marriott 1990 - 1990
Skills
Hotels, Hospitality, Revenue Analysis, Marketing Strategy, Online Advertising, E-commerce, Strategic Partnerships, Strategic Planning, New Business Development, Hospitality Industry, Social Media Marketing, SEM, Email Marketing, Social Media, Competitive Analysis, Marketing, Online Travel, Event Management, Digital Marketing
Education
University of Massachusetts / Anna Maria College 1976 — 1979
B.A. / M.B.A., History, Political Science & Management
University of Massachusetts, Amherst 1975 — 1979
BA, History
Pleasant Holidays August 2014 - Present
Pleasant Holidays October 2010 - August 2014
Pleasant Holidays July 1989 - October 2010
Pleasant Holidays September 2005 - September 2008
Skills
Tourism, Leisure, Training, Hospitality, Sales, Travel Management, Leisure Travel, Customer Service, Online Travel, Cruises, Hotels, Vacation, Tour Operators, Revenue Analysis, Adventure Travel, Sabre, Incentives, Business Travel, Resorts, Hotel Booking, Travel Technology, Destination Marketing, Incentive Travel, Travel Planning, Hospitality Industry, Tourism Management, Trade Shows, Sales Presentations, New Business Development, Sales Management
Education
Moorpark College 1992 — 1994
Business, Management
Pleasant Holidays 2007 - Present
Education
Cornell University
BS, Hotel Administration
Punahou School
High School
University of Nevada-Las Vegas - College of Business
MBA, Business
Herricks Realty October 2002 - Present
Norwegian Cruise Line December 1989 - October 2001
Pleasant Hawaiian Holidays 1985 - 1995
Pleasant Holidays September 1985 - December 1989
Skills
Negotiation, Sales, Apartments, Investment Properties, Relocation, Real Estate, Sellers, First Time Home Buyers, Short Sales, Condos, Buyer Representation, Referrals, Single Family Homes, Selling, Rentals, Listings, Residential Homes, Real Estate Transactions, Luxury, Investors, Foreclosures
Education
Saint John's University 1972 — 1974
BA, Liberal Arts
Nassau Community College 1970 — 1972
AA, Liberal Arts
Mary Louis Academy 1966 — 1970
High School
TNP Construction April 2015 - Present
Modern VideoFilm November 2014 - April 2015
Self Employed August 2014 - November 2014
Uniworld Boutique River Cruise Collection April 2010 - July 2014
Accounting Principals October 2009 - November 2009
Dale Carnegie Training November 2008 - May 2009
Pleasant Holidays September 2003 - July 2008
Dignity Health July 2002 - September 2003
Skills
Strategic Planning, Business Strategy, Budgets, Business Development, Accounting, Financial Analysis, Management, Leadership, Business Planning, Customer Service, Strategy, Team Building, Account Management, Negotiation, Team Leadership, Public Speaking, Coaching, Financial Reporting, Finance, Budgeting, Analysis, Variance Analysis, Microsoft Excel
Education
California State University-Long Beach
BS, Accounting and Marketing
California State University-Northridge
Graduate courses in Systems Analysis and Database Management Systems
California Lutheran University
Graduate studies in managerial accounting
MAR Incorporated April 2015 - Present
Yardi March 2012 - March 2015
Community Memorial Hospital 2011 - 2012
AAA 2010 - 2011
Pleasant Holidays September 2007 - 2010
Pleasant Holidays September 2007 - 2010
Pleasant Holidays September 2007 - 2010
Pleasant Holidays June 2007 - 2010
Ventura College June 2001 - June 2006
Skills
Marketing, Travel Management, Human Resources, Administrative..., Customer Service, Microsoft Office, Training, Outlook, Time Management
Education
University of California, Santa Barbara 2009 — 2010
Cert, Human Resources Manager Cert Program
University of California, Santa Barbara 2004 — 2006
BA, Sociology
Ventura College 2002 — 2003
AA, Liberal Arts
Battery Junction October 2013 - Present
AYUSA May 2012 - June 2013
Consultation Center/Yale University December 2008 - August 2011
Building Blocks 2007 - 2009
Pleasant Holidays September 2002 - June 2005
Skills
Event Management, Microsoft Excel, handles stressful..., excellent at balancing..., Customer Experience, Direct Sales, Customer Service, Customer Retention, Customer Oriented, New Business Development, Territory Development, Build Strong..., Marketing Strategy, Problem Solving, Corporate Communications, Presentations, Outside Sales, Trade Shows, Travel Planning, Incentive Travel, Leisure Travel, Tour Management, Conflict Management, Conflict Prevention, Confidentiality, Interview Skills, Building Relationships, Leadership, Nonprofits, Social Networking, Volunteer Management, Community Outreach, Grants, Research
Education
Oakland University 1974 — 1978
Bachelor of General Studies, Psychology/Early Childhood Ed
Adrian College 1971 — 1973
Bachelor of General Studies, Early Childhood Ed/Sociology
Suncoast Community Blood Bank November 2014 - Present
ID Travel Group April 2008 - January 2015
Mondial Assistance January 2007 - April 2008
Pleasant Holidays 2000 - 2007
Skills
Tourism, Sales Management, Travel Management, Incentive Travel, Account Management, Leisure, Contract Negotiation, E-commerce, Business Travel, Hospitality, Leisure Travel, Team Building, Hotels, Marketing Strategy, New Business Development, Business Development, Incentives, Online Advertising, Sales, Hospitality Industry, Cruises, Negotiation, Strategic Planning, Public Relations, Tour Operators, Resorts, Event Management, Hospitality Management, Vacation, Revenue Analysis, Budgets, Event Planning, Online Travel, Travel Planning, Customer Service, Marketing, Social Media Marketing, Trade Shows, Hotel Booking, Strategic Partnerships, Market Planning, Email Marketing, Travel Technology, Meeting Planning, Adventure Travel, Sales Presentations, Yield Management, Travel Insurance, Online Marketing, Sabre
Education
University of Dayton
B.S., Marketing
Going Places August 2010 - May 2011
Pleasant Holidays May 1987 - June 2009
Skills
Outstanding verbal,..., Outstanding Customer..., Self Starter, Ability to build &..., Public Speaking, Competitive Analysis, Training Skills, Computer Literate, Microsoft Office, Security Clearance, International travel..., Organizational skills, Leisure Travel, Customer Service
Education
Anne Arundel Community College 1985 — 1986
Continuing Education Program, Travel & Tourism
Ohio Wesleyan University 1979 — 1983
Bachelor of Arts, Theatre Communications
Pleasant Holidays June 2015 - Present
Exclusively Hotels September 2014 - June 2015
JDB Fine Hotels & Resorts November 2000 - August 2014
Global Leisure December 1996 - October 2000
Princess Cruises March 1992 - December 1996
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Sage CRM, PowerPoint, Ireland Destination..., Italy Destination Expert, Tourism, Cruises, Luxury Brand Marketing, Sales, Hotels, Vacation, Resorts, Customer Service, Leisure Travel, Hospitality, Business Travel, Event Management, Marketing, Event Planning, Public Relations, Luxury, Food & Beverage, Hospitality Industry, Travel Planning, Leisure, Incentives, Account Management, Tour Operators
Education
California State University-Long Beach
Bachelor of Arts, Liberal Arts
LeisureLink / VacationRoost December 2011 - Present
Condominium Connection November 2007 - September 2009
Pleasant Holidays November 2006 - October 2007
Hawaiian Hotels & Resorts November 2005 - October 2006
Pleasant Holidays August 1985 - October 2005
Skills
Tourism, Hotels, Leisure Travel, Negotiation, Leadership, Product Development, Incentives, Travel Management, Hospitality Industry, Revenue Analysis, Customer Service, Hotel Management, Cruises, Marketing Strategy, Hospitality, Online Advertising, Management, Leisure, Competitive Analysis, Condos, Public Relations, Strategic Partnerships, Team Building, Sales, Social Media Marketing, Strategic Planning, Resorts, Account Management, Food & Beverage, Online Marketing, Event Planning, E-commerce, Business Travel, Advertising, Hospitality Management, Contract Negotiation, Sales Management, New Business Development, Marketing, Yield Management, Business Development, Online Travel, Event Management, Marketing Communications, Social Media, Budgets, Trade Shows
Education
University of California, Los Angeles 1996 — 1996
Hotel & Motel Management Certification, Hospitality Administration/Management, 4.0
Ventura College 1985 — 1989
General Studies
Moorpark College 1985 — 1987
General Studies
University of California at San Diego February 2007 - Present
The Sporting Club 2004 - 2011
USE Credit Union 2005 - 2006
Pleasant Holidays 2000 - 2003
Castle Resorts & Hotels September 1997 - August 2000
Skills
Event Planning, Strategic Planning, Customer Service, Public Relations, Public Speaking, Leadership, Marketing Strategy, Social Media, Social Media Marketing, Budgets, Event Management, Data Entry, Sales, Advertising, Team Building, Social Networking, Marketing Communications, Marketing, Training, Nonprofits, Email Marketing, Microsoft Word, Microsoft Office, Healthcare, Fundraising
Education
Fowlerville High School
Kapiolani Community College
Suelopez.com August 2013 - Present
Corwin, a SAGE Company April 2010 - February 2012
Ideas Unlimited November 2009 - April 2010
Pleasant Holidays March 2007 - November 2009
WellPoint 2006 - 2007
Mustang Marketing 2000 - 2007
Aon Services Group 1996 - 1999
Calvary Community Church 1995 - 1996
Transamerica Insurance Group 1985 - 1994
Skills
Piano Education, Teaching Piano, Teaching, Music Education, Piano Playing, Singing, Songwriting, Jingles, Music Industry, Music Production, Public Speaking, Musical Theatre, Voiceovers, Proofreading, Music Publishing, Copywriting, Music Theory, Creative Direction, Publishing, Press Releases, Social Media Marketing, Direct Mail, Music, Publicity
Education
Arizona State University 1977 — 1981
BAE, Education and Social Science
Viking Cruises October 2010 - Present
Vangent February 2010 - September 2010
Pacific Coast Steel April 2007 - May 2009
Pleasant Holidays June 2003 - April 2007
FedexKinko's September 1995 - February 2003
Kinko's 1995 - 2003
Skills
Databases, SQL, Analysis, Program Management, Unix, Oracle, Testing, Microsoft Office, Programming, Human Resources, Crystal Reports, Visio, Software Documentation, Microsoft SQL Server, Process Improvement
Education
San Diego State University-California State University 1967 — 1969
B.A., Mathematics
University of Arizona
Food Pantry of Jeff Davis County September 2013 - Present
Retired March 2008 - Present
Food Pantry of Jeff Davis County March 2012 - September 2013
Glacier County Library March 2005 - March 2008
Japan & Orient Tours February 1998 - September 2001
Pleasant Holidays February 1998 - September 2001
Skills
Microsoft Office, Research, Library, Library Science, Collection Development, Microsoft Word, Teaching, Proofreading, Volunteer Management, Community Outreach
Education
Tarrant County College 1977 — 1979
Carroll High School - Southlake 1974 — 1977
Triton Services April 2002 - Present
Visual Reflections January 1995 - June 2011
US Army May 1976 - April 2008
Skyway Freight Systems January 1994 - April 1999
USPFO April 1992 - January 1994
Fiserv April 1986 - April 1992
Citicorp Information Resources 1986 - 1992
Pleasant Holidays June 1983 - January 1986
Skills
Scrum, Agile Methodologies, Web Services, Web Development, CSS, MySQL, Portals, XML, JavaScript, Program Management
Education
California Military Academy 1989 — 1990
Light Infantry Tactics / Leadership
Central Texas College 1981 — 1983
ORI Services Corporation October 2009 - Present
Pleasant Holidays January 2000 - July 2009
US Navy 1984 - 1988
Skills
Materials Management, Data Migration, Project Planning, Software Documentation, Vendor Management, IT Management, System Administration, SAP, Servers, Networking, Microsoft Exchange
Education
Coleman College 2008 — 2009
Verious technical coures, Networking technology
United Education Institute 1996 — 1997
Networking technoligys
Tax & Financial Assistance January 2014 - May 2014
Pleasant Holidays November 2011 - August 2012
Simbiotica Salon July 2010 - October 2011
Pini Salon September 2006 - July 2010
Simbiotica Salon July 2002 - September 2006
Skills
Hair Cutting, Beauty Industry, Hair Care, Cosmetics, Cosmetology, Bridal Showers, Makeovers, Photo Shoots, Styling, Hair Extensions, Salons, Fashion Shows, Hair Straightening, Stylists, Updos, Fashion, Sales, Customer Service, Microsoft Excel, Marketing, Invoicing, Microsoft Office, Microsoft Word, Team Building, Accounts Receivable
Education
Grand Canyon University 2014 — 2016
Bachelors in Business, Accounting
Moorpark College 2011 — 2013
Associate's in Science, Business Administration
Newberry School of Beauty 1997 — 1999
License, Cosmetology/Cosmetologist, General
Calabasas High School 1995 — 1999
High School Diploma
Pleasant Holidays January 1995 - Present
Pleasant Holidays October 1981 - Present
Pleasant Holidays October 1979 - Present
Skills
Testing, Process Improvement, Training, Analysis, Project Management, Windows, Program Management, Management, System Testing, Team Leadership, Quality Assurance, HTML, Product Development, Access, System Administration, Data Analysis, Customer Satisfaction, Budgets, Software Documentation, Change Management, Leadership, Customer Service, Business Analysis, Team Building, Product Management, Agile Methodologies
Education
Moorpark College
Business Administration and Management, General
Roosevelt Hight School, Chicago
Baldwin Realty Co., Inc. March 2008 - Present
Dilbeck Real Estate RealLiving March 2009 - November 2013
Baldwin Real Estate Services, Inc. August 1986 - March 2009
Club Med 1985 - 1985
Pleasant Holidays January 1982 - January 1984
Skills
Customer Service, Real Estate, Relocation, Referrals, Property, Selling, Negotiation, Contract Negotiation, Marketing, Sales, Residential Homes, Management, Marketing Strategy, Strategic Planning, Team Leadership
Education
California Lutheran University 1980 — 1984
Bachelor of Arts (B.A.), Business Administration and Management, General
Arcadia High School 1977 — 1980
SEMESTER AT SEA®
Bachelor of Arts
Pleasant Holidays May 1985 - July 2012
Maillani Hawaii November 1983 - February 1985
AMFAC Hotels January 1982 - March 1983
Holiday Tours April 1976 - November 1982
Skills
Leadership, Contract Negotiation, Sales Management, Activities Sales, Training, Trade Shows, Hospitality, Business Development, Marketing, Sales, Resorts, Hotels, Management, Tourism, E-commerce, Event Management, Hospitality Industry
Education
Kapiolani Community College
Associate Degree, Secretarial Science
Pleasant Holidays March 2014 - August 2015
Pleasant Holidays September 2013 - March 2014
SD Drums and Totes February 2013 - August 2013
Pacific Export August 2009 - April 2013
Sunset Hills Country Club September 2007 - August 2009
Costco September 2005 - September 2007
Skills
Market Research, Marketing, Facebook, PowerPoint, Microsoft Office, Marketing Research, Microsoft Excel, Customer Service, DOT Compliance, Sales, Twitter, Social Media, Sports, Social Media Marketing, Social Networking, Time Management, Advertising, Marketing Communications, Online Marketing, Microsoft Word, Teamwork, Email Marketing, Online Advertising, Marketing Strategy, Outlook, Direct Marketing, Consumer Behaviour
Education
Social Media Academy 2015 — 2015
Social Media Specialist
California State University 2010 — 2012
Bachelor of Science, Business Administration; Marketing
San Diego Mesa College 2009 — 2010
Bachelor's degree, Business marketing
Moorpark High SchoolMoorpark High School Business Academy
Pleasant Holidays November 1993 - Present
Skills
Tourism, Leisure, Hotels, Cruises, Hospitality Industry, Vacation, Marketing Strategy, Adventure Travel, Event Management, Travel Management
Education
California State University-Northridge 1982 — 1987
Marketing
Seeking New Opportunties July 2014 - Present
Horizon Pharma, Inc. June 2013 - July 2014
PDI Inc. for Pfizer Pharmaceutical February 2008 - June 2013
DEY Pharmaceutical, L.P/Mylan Labs 2006 - 2008
Ventiv Health for Altana Pharma 2003 - 2006
Pleasant Holidays 2000 - 2003
Skills
Training Skills, Public Speaking, Pharmaceutical Sales, Neurology, Territory Management, Pharmaceutical Industry, Cold Calling, Account Management, Sales Management, Selling Skills, Sales, Managed Care, Sales Force Development, Training, Cross Selling, Leadership, Hospitals, Strategy, Sales Operations, Cardiology, Endocrinology, Urology, Pulmonology, OB/GYN, Rheumatology, Management
Education
The University of Akron
Bachelor of Arts, Business & Organizational Communications
Mountain View Memorial Park & Crematory September 2009 - Present
Peoples Retirement Community September 2008 - February 2009
CenturyLink April 2003 - August 2008
Business Careers November 2001 - February 2003
Metrocall May 2001 - November 2001
Pleasant Holidays March 1994 - April 2001
Education
Wisdom for Life Leadership School 2005 — 2009
A.S. Church Leadership & Ministry, Leadership
New Horizons Computer School
Moorpark Jr. College
Tacoma Community College
Wisdom for Life Leadership School
Associate
The MEXICO Report June 2009 - Present
Pleasant Holidays October 2011 - August 2015
Pleasant Holidays November 2012 - July 2015
First 5 LA January 2011 - July 2015
Mexico Today - Marca Pais, Imagen de Mexico June 2011 - June 2013
The Conga Room September 2010 - December 2010
San Diego Magazine May 2010 - July 2010
Latin Star Magazine July 2009 - May 2010
LAGRANT COMMUNICATIONS October 2008 - April 2009
Sweet 15 Quinceanera 2007 - October 2008
Skills
Destination Marketing, Marketing Management, Mexico Tourism, Mexico Tourism Liaison, Public Relations, Tourism, Journalism, Writers, Social Media, Marketing, Hospitality, Leisure Travel, Blogger, Travel Writing, Tourism Management, Editorial, Social Media Marketing, International Relations, International Marketing, Building Relationships, Mexico Ambassador, Media Relations, Newsletters, Spanish, Publicity, Blogging, Press Releases, Non-profits, Social Networking, Leadership, Magazines, Email Marketing, Community Outreach, Copywriting, Strategy, Facebook, Nonprofits, Marketing Communications, Publishing, Entertainment, Event Management, Feature Articles, Event Planning, Online Marketing, Advertising, Business Development, Proposal Writing, Marketing Strategy, Brand Management, Strategic Communications
Education
San Jose State University 1992 — 1996
Communications, Debate, Rhetoric, Hispanic Relations
Pleasant Holidays Pricing AnalystPleasant HolidaysNovember 2012 - Present
Skills
Revenue Analysis, Tourism, Sabre, Pricing Analysis, Travel Management, Leisure Travel, Event Planning, Microsoft Word, Customer Service, Microsoft Excel, PowerPoint, Online Travel, Travel Technology, Teamwork, Marketing Communications, Event Management, Social Media, Customer Satisfaction, Online Advertising, Social Media Marketing, Email Marketing
Education
Moorpark College
Starbucks February 2015 - Present
ONEWEST BANK/RANDSTAD 2014 - Present
QBE FIRST March 2011 - 2014
BANK OF AMERICA/COUNTRYWIDE 2001 - 2011
Pleasant Holidays January 1996 - December 2000
Skills
Budgets, Event Management, General Insurance, Administrative..., Customer Service, Office Management, Insurance, PowerPoint, Management, Property & Casualty..., Microsoft Word, Access, Administrative..., Business Analysis, Microsoft Excel, Microsoft Office, Process Improvement
Education
Moorpark College 1994 — 1996
Was in the process of obtaining Associates of Arts Degree
Arrow Electronics November 2013 - Present
IDT May 2010 - October 2013
IDT August 2003 - May 2010
IDT November 2000 - August 2003
Troy Computing Corporation for IDT December 1999 - November 2000
Rockwell Scientific (formerly Rockwell Science Center) November 1998 - December 1999
Rockwell Scientific (formerly Rockwell Science Center) August 1997 - October 1998
Pleasant Holidays June 1996 - July 1997
Skills
Semiconductor Industry, Channel Partners, Inside Sales, Customer Service, Sales Operations, Account Management, Key Account Management, Strategic Account, Program Management, Logistics, Teamwork, SAP, Order Management, Semiconductors, Outstanding..., Forecasting, Cross-functional Team..., Sales Management
Education
California Lutheran University 2000 — 2002
Master of Business Administration (MBA), Business Administration and Management, General
California Lutheran University 1998 — 2000
Bachelor of Arts (BA), Sociology
Moorpark College 1996 — 1998
Associate's degree, General Studies
Marriott International July 2011 - Present
Kona Village Resort November 2010 - April 2011
Outrigger Keauhou Beach Hotel June 2010 - October 2010
Big Island Visitors Bureau 2009 - 2010
Pleasant Holidays April 2008 - January 2009
Apple Vacations 2006 - 2008
SunTrips 2002 - 2006
Hawaii Visitors & Convention Bureau 1998 - 2000
Aloha Airlines 1993 - 2000
Skills
Hotels, Leisure Travel, Hospitality Industry, Tourism, Hospitality, New Business Development, Resorts, Travel Management, Leisure, Trade Shows, Incentive Travel, Incentives, Sales Management, Travel Planning, Corporate Events, Customer Satisfaction, Marketing Strategy, Marketing, Sales, Hotel Booking, Pre-opening, Account Management, Business Development, Meeting Planning, Time Management, Negotiation, Adventure Travel, Food & Beverage, Front Office, Strategy, Leadership, Business Travel, Customer Service, Competitive Analysis, Yield Management, Hospitality Management, Restaurants, Hotel Management, Sales Operations, Revenue Analysis, Online Travel, Convention Services, Event Management, Destination Marketing, CRM, Banquets, Catering, Customer Retention, Luxury
Education
University of Hawaii at Hilo 1988 — 1990
None, Business Administration
Pleasant Holidays July 2011 - May 2015
OCAPICA June 2010 - September 2010
Skills
Team Building, Research, Computer/Technical..., Proposal Writing, Proofreading, Timely Decision Making, Organizational..., Operational Efficiency, Communication Skills, Writing, Grant Writing, Communication, Customer Service, Event Planning, Event Management, Microsoft Excel, Microsoft Word
Education
Claremont Graduate University - Peter F. Drucker and Masatoshi Ito Graduate School of Management 2015 — 2017
Master of Business Administration (MBA)
University of California, Irvine 2006 — 2011
Bachelor's Degree, Asian American Studies
University of California, Irvine 2006 — 2011
Bachelor's Degree, Global Cultures (emphasis on the Pacific Rim)
University of California, Irvine 2006 — 2011
Bachelor's Degree, Japanese Language and Literature
関西学院大学 2009 — 2009
Japanese Studies
Edelman November 2014 - Present
Grayling (formerly Atomic PR) April 2011 - November 2014
Pleasant Holidays August 2010 - April 2011
LEWIS PR May 2010 - August 2010
Skills
Public Relations, Media Relations, Journalism, Strategic Communications, Publicity, Press Releases, Cision, Corporate Communications, Message Development, Facebook, Marketing Communications, Press Kits
Education
California State University-Chico 2005 — 2010
Bachelor of Arts, Journalism, Public Relations, minor in Psychology
Self-employed April 2013 - Present
Rudy's Mexican Restaurant May 2012 - Present
Community West Bank March 2012 - April 2013
Pleasant Holidays June 2005 - November 2011
Bank of America April 2004 - May 2005
Skills
Litigation Support, Web Development, Management, Accounting, Marketing, Sales, Business Development, Operations Management
Education
California Lutheran University 2013 — 2015
Bachelor of Science (B.S.), Business Administration, Management and Operations, Magna Cum Laude in upper-division coursework
Norwegian Cruise Line March 2015 - Present
Pleasant Holidays August 2010 - March 2015
STA Travel March 2005 - August 2010
Skills
Travel Management, Tourism, Event Management, Leisure Travel, Leisure, Account Management, Cruises, Incentive Travel, Business Travel, Travel Planning, Trade Shows, Tour Operators, Hotels, Hospitality, Sabre, Online Travel, Vacation, Resorts, Business Development, Hospitality Industry, Hotel Booking, Revenue Analysis, Sales, Incentives, Online Advertising, Hospitality Management, Online Marketing, Adventure Travel, Event Planning
Education
University of San Diego 2000 — 2004
Bachelor of Arts (B.A.), Marine Science and Spanish
Pleasant Holidays July 2013 - Present
Norwegian Cruise Line 2004 - May 2013
Travelsmart Inc 1997 - 2004
Norwegian Cruise Line 1994 - 1997
Ladeco Chilean Airlines 1992 - 1994
Pan American World Airways 1990 - 1992
Skills
Tourism, Sales, Cruises, Leisure Travel, Leisure, Sales Operations, Hotels, Travel Management, Incentive Travel, Tour Operators, Hospitality, Business Travel, Vacation, Revenue Analysis, Online Travel, Incentives, Resorts, Destination Marketing, Sabre, Adventure Travel, Business Development, Yield Management, Marketing, Travel Technology, Market Planning, Travel Planning, Hotel Booking, Airlines
Education
CW Post College
graduate education credits
City University of New York-Brooklyn College
BA, Liberal Arts, Performing Arts
University of Wisconsin-Madison
Liberal Arts, Performing Arts
Tour Resource Consultants August 2008 - Present
Pleasant Holidays October 1994 - August 2008
AFC Tours 1992 - 1994
Skills
Leisure Travel, Tourism, Travel Management
Education
University of Arizona 1974 — 1977
Bachelor of Arts, Mass Communications
Washington and Lee University 1973 — 1974
Wilson High School, Long Beach 1970 — 1973
CalSTRS December 2013 - Present
Caltrans October 2012 - November 2013
San Francisco Chronicle October 2009 - October 2012
San Francisco Chronicle March 1998 - September 2008
Pleasant Holidays June 1997 - December 1997
Skills
Illustrator, QuarkXPress, InDesign, Photoshop, Flash, Adobe Acrobat, PowerPoint, Fireworks, Banners, Print Production, Layout, Typography, Mac, Graphic Design, Brochures, Advertising, Graphics, Logo Design, Publications, Newsletters, Photography, Posters, Illustration, Creative Direction, Adobe Creative Suite, Art Direction, Mac OS X, Corporate Identity, Pre-press, Multimedia, Business Cards, Microsoft Office, Wordpress, Publishing, Word, Promotions, Digital Photography, Concept Development, Photo Editing, Newspaper, Production, Direct Mail, Email Marketing, Microsoft Word, Adobe Fireworks, Web Design, Dreamweaver, Newspapers, Magazines, Corporate Branding
Education
California Polytechnic State University-San Luis Obispo 1991 — 1997
Bachelor of Science, Concentration in Graphic Design. Minor major in Architecture
University of California, Berkeley 1990 — 1991
Undergraduate, Architecture
Global Getaways January 2003 - Present
Pleasant Holidays 2002 - 2003
Keystone Human Services 1995 - 1998
Hershey Medical Center 1992 - 1994
Holy Spirit Hospital 1991 - 1994
Skills
Leisure Travel, Adventure Travel, Honeymoons, Cruises, Vacation, Africa, Hawaii, Luxury Lifestyle, Caribbean, Anniversaries, Travel, Tourism, Leisure, Hotel Booking, Incentive Travel, Travel Planning, Resorts, Hospitality, Incentives, Business Travel, Online Travel
Education
Shippensburg University of Pennsylvania 1992 — 1994
MS, Counseling
Messiah College 1987 — 1991
BA, Family Studies, Business Minor
Masuk High School 1983 — 1987
USE Credit Union November 2008 - Present
Pleasant Holidays 2006 - 2008
Kaiser Permanente 2004 - 2006
Skills
Personnel Management, ADP Payroll, Human Resources, HRIS, Onboarding, Employee Relations, Performance Management, Employee Benefits, FMLA, Benefits Administration
Education
San Diego State University-California State University
Bachelor of Arts (B.A.), Psychology
Los Angeles Unified School District February 1998 - Present
Valley Glen Neighborhood Association 1998 - 2009
Pleasant Holidays 1982 - 1989
Skills
Community Outreach, Public Speaking, Organization, Proofreading, Teaching, Grant Writing, Higher Education, Books, Editing, Curriculum Design, Curriculum Development, Microsoft Excel, Microsoft Publisher, Staff Development, Information Literacy, Library, Library Science, Library Instruction, Educational Technology, Research
Education
University of California, Santa Cruz 1978 — 1982
B.A., Sociology and Psychology
Carnival Cruise Lines November 2007 - February 2012
Skal Sacramento 2006 - 2012
Pleasant Holidays May 2006 - November 2007
Runaway Tours January 2004 - January 2006
Skills
New Business Development, Sales Management, Travel Management, Account Management, Tourism, Key Account Management, Trade Shows, Incentive Travel, Leisure Travel, Group Travel, Deal Closing, Training Skills, Online Training, Sales Presentations, Group Presentations, Vendor Relations, Tour Operators, Cruise Industry, Tour Wholesalers, Webinars, E-Learning, Training, Deal Closure, Sales
Education
California State University-Sacramento
Bachelor of Science (B.S.), Health and Safety Sciences
Pleasant Holidays January 2013 - Present
Pleasant Holidays April 1986 - January 2013
Skills
Accounting, Budgets, Strategic Planning, Financial Operations, Treasury, Working Capital..., Treasury Management, Business Strategy, Hospitality, Revenue Recognition, International Operations, Public Companies
Education
University of Illinois at Chicago 1963 — 1967
Bachelor of Science (BS), Accounting and Finance
Kick-It January 2010 - Present
Pleasant Holidays December 1993 - January 1998
Skills
Event Planning, Non-profits, Team Leadership, Customer Service, Fundraising, Strategic Communications, Nonprofits, Public Speaking, Social Media, Marketing, Public Relations, Social Media Marketing, Social Networking, Marketing Communications, Event Management, Community Outreach, Sponsorship, Marketing Strategy, Leadership, Team Building, Volunteer Management, Media Relations, Coaching, New Business Development, Strategic Planning, Leadership Development, Community Development
Education
Baldwin Wallace University 1983 — 1987
BA, Business
Pleasant Holidays January 2012 - Present
Nocturnal Software Systems 2010 - Present
Pleasant Holidays December 2009 - January 2012
California Lutheran University June 2010 - August 2010
Pleasant Holidays 2006 - 2008
Pleasant Holidays 2002 - 2006
SunTrips 1999 - 2002
Education
California Lutheran University 2008 — 2011
MBA
San Jose State University 2000 — 2002
BS
Un-Cruise Adventures July 2015 - Present
PONANT September 2010 - April 2015
Pleasant Holidays October 2009 - August 2010
Jewel River Cruises March 2008 - November 2008
Costa Cruise Lines October 2006 - February 2008
Air Jamaica 2004 - 2006
Continental Airlines Vacations 2001 - 2004
SuperClubs 1997 - 2001
Skills
Sales Management, Business Development, Team Building, Marketing, Cruises, Negotiation, Tourism, Sales Operations, Budgets, Vacation, Hotels, Revenue Analysis, Travel Management, Hospitality, Leisure, Account Management, New Business Development, Online Travel, Yield Management, Sabre, Hospitality Industry, Leisure Travel, Marketing Strategy, Business Travel, Tour Operators, Incentive Travel, Travel Planning, Resorts, Event Management, Hotel Management, Trade Shows, Incentives, Hospitality Management, Contract Negotiation, Online Marketing, Online Advertising, Adventure Travel, Sales, Strategic Partnerships, Destination Marketing, Hotel Booking, Front Office, Luxury, E-commerce, Travel Technology, Rooms Division, Pricing, International Sales, Honeymoons, Pre-opening
Education
University of Nevada-Las Vegas
Business
AT&T February 2010 - July 2010
HOMELAND October 2009 - December 2009
SYGMA August 2007 - November 2007
MSCCN June 2005 - November 2005
Pleasant Holidays 2002 - 2003
Worldview Travel 2000 - 2002
Skills
Customer Service, Data Entry, Management, Troubleshooting
Education
San Diego City College 2002 — 2002
none, Computer basics
Seatttle University, City University September 2014 - Present
Rainmaker Marketing, Inc. December 2012 - Present
Jackson Whitmore October 2010 - December 2012
Rainmaker Marketing, Inc. January 1986 - October 2010
American Marketing Association - Puget Sound Chapter 2007 - 2009
National Speakers Association 2000 - 2008
Pleasant Holidays January 1988 - December 1989
Sitmar Cruises January 1984 - January 1986
Young & Rubicam January 1979 - January 1981
General Mills January 1976 - January 1978
Skills
Advertising, Marketing Communications, Marketing Strategy, Online Marketing, Strategic Planning, Product Marketing, Product Management, Integrated Marketing, Social Media, Market Research, Business Strategy, Social Media Marketing, Digital Marketing, Direct Marketing, Public Speaking, Email Marketing, Market Planning, Copywriting, SEO, Brand Development, New Business Development, Management Consulting, Marketing Management, Lead Generation, E-commerce, Online Advertising, Leadership, Strategy, Marketing, Cross-functional Team..., Internal Communications, Brand Management, Strategic Partnerships, Public Relations, Mobile Marketing, Sponsorship
Education
Stanford University
MBA
University of Oregon
B.S., Business
Hilton San Diego Bay Resort and Spa March 2011 - September 2012
Pleasant Holidays March 2007 - July 2010
Delaware North Companies March 2003 - October 2009
Skills
Hospitality, Hotels, Tourism, Customer Service, Event Management, Sales, Teamwork, Inventory Management, Social Networking, Hospitality Management, Outlook, Data Entry, Food & Beverage, Social Skills, Hospitality Industry, Organizational Structure, Social Media Marketing, Marketing, Social Media, Microsoft Word
Education
National University 2013 — 2014
Bachelor of Arts (B.A.), Global Studies, 3.23
San Diego Mesa College 2006 — 2009
Associate of Arts (AA), Psychology
Pleasant Holidays March 2013 - Present
Skills
Financial Accounting, Operating Budgets, Strategic Planning, Forecasting, Contract Negotiation, Internal Controls, Sales & Use Tax, Compensation Structure..., IT Strategy, Revenue Analysis, Financial Reporting, Financial Analysis, Benefits Design, Facility Relocation, Corporate Relocation, Facility Development, Internal/External..., Analysis, Finance, Financial Modeling, Pricing, Variance Analysis
Education
The University of Chicago Booth School of Business 1989 — 1992
MBA, Finance
Northwestern University 1983 — 1987
BA, Economics
Hearst April 2014 - Present
NBCUniversal, Inc. September 2011 - April 2014
DIRECTV March 2008 - August 2011
The Nielsen Company/VNU April 2001 - February 2008
SelectLaw.com 1999 - 2001
King World 1998 - 2000
Pleasant Holidays October 1994 - July 1998
Skills
Microsoft Exchange, Windows Server, Active Directory, ITIL, Disaster Recovery, Data Center, Blackberry Enterprise..., DNS, Group Policy, Network Administration, Citrix, Powershell, Forefront, System Deployment, DHCP, Ironport, Network Security, VMware ESX, Infrastructure, IT Operations, Microsoft Exchange 2003, Microsoft Exchange 2007, ITIL v3 Foundations..., Business Continuity..., Quest vWorkspace, WebEx, VMware Infrastructure, Cluster, SAN, Virtualization, Microsoft Exchange 2010, Quest migrat, Postini, IronMail, High Availability, Servers, IT Management, Microsoft Technologies, Quest Archive Manager, UPS systems, VMware, Proofpoint Enterprise..., Technical Support, Management, Vendor Management, Integration, Troubleshooting, IT Strategy
Education
California Lutheran University 1991 — 1993
BS in Business Administration
Simi Valley High School 1985 — 1986
HS
El Toro High School 1982 — 1984
Serrano Intermediate 1981 — 1982
Pleasant Holidays June 2000 - Present
AOM French Airlines June 1998 - June 2000
Education
California State University-Long Beach 1996 — 2000
Pleasant Holidays Marketing ConsultantWIN 94.6September 2002 - May 2004
Ogilvy Interactive September 2000 - February 2002
Rediff.com June 1996 - August 2000
Education
University of California, Los Angeles 2008 — 2008
Franklin & Marshall College 1992 — 1996
Pleasant Holidays 1995 - Present
Jack in the Box 1979 - 1995
Education
College of the Canyons 1979 — 1981
Blue e Graphics April 2014 - Present
New Conservatory Theatre Center March 2005 - April 2014
RA Performance Group 2001 - 2003
AAA Northern California, Nevada & Utah October 1999 - July 2001
AAA Northern California, Nevada and Utah September 1996 - October 1999
CSAA Insurance Group May 1987 - September 1996
Pleasant Holidays 1983 - 1985
Skills
Marketing, Cruise Sales, Tourism Management, Travel & Tourism, Meeting Planning, Social Media, Advertising, Management, Event Planning, Event Management, Sales, Web Design, Customer Service, Microsoft Office, Editing, Public Speaking, Marketing Communications, Non-profits, Marketing Strategy, PowerPoint, Microsoft Excel
Education
Johnson and Wales University 1978 — 1981
Associate Degreee, Tourism and Travel Services Management
Pascack Hills High School 1974 — 1978
High School Diploma
Honeycomb Software 2014 - Present
Kinko's Inc. 1997 - 1999
Sunquest Holidays 1996 - 1997
Pleasant Holidays 1988 - 1996
Skills
Microsoft Office, Customer Service, Management, Microsoft Excel, Research, Teaching, Strategic Planning, Leadership, Microsoft Word, Analysis, Accounting
Education
California Lutheran University 1996 — 1997
Bachelor's Degree, Computer and Information Sciences and Support Services
Los Angeles Pierce College 1990 — 1993
Associate's Degree, Computer and Information Sciences and Support Services
Littler Mendelson January 2012 - Present
Duane Morris LLP November 2008 - January 2012
Luce Forward October 2000 - October 2008
Loma Linda University Medical Center 1995 - 1997
Pleasant Holidays June 1994 - June 1995
Skills
Litigation, Employment Law, Appeals, Commercial Litigation
Education
University of California, Davis - School of Law 1997 — 2000
Juris Doctor, Law
University of Nevada-Las Vegas 1992 — 1994
BS, Hotel Administration
Guitar Center May 2007 - February 2009
U-Haul, International October 2005 - March 2007
Pleasant Holidays February 2004 - September 2005
Weatherby, Inc. April 2002 - October 2004
Education
Moorpark College 1997 — 1998
Petaluma City School District August 2013 - Present
Dominican University of California July 2012 - June 2013
Petaluma City School District- Valley Vista Elementary August 2009 - May 2012
THX Ltd. February 2005 - April 2009
BDA December 2003 - January 2005
Pleasant Holidays July 2002 - September 2003
EMI Music July 2001 - June 2002
EMI Music March 1999 - July 2001
Skills
Marketing, Marketing Strategy, Event Planning, Strategic Partnerships, Marketing Communications, Product Management, Management, Public Speaking, Event Management, Business Development, Customer Service, Sales, Research, Microsoft Office, Product Marketing, Microsoft Excel, Apple Numbers, Microsoft Word, WordPress, PowerPoint, Apple Pages, FileMaker, Salesforce.com, Dropbox, Google Docs, Social Media, Constant Contact
Education
Dominican University of California 2010 — 2011
MS, Education
Dominican University of California 2008 — 2011
BA, Strategic Management
Dominican University of California 2009 — 2010
Credential, Multiple Subject Teaching Credential
TDK - Lambda April 2007 - Present
Sanyo Energy (USA) Corp. July 2003 - December 2006
Pleasant Holidays November 1998 - July 2003
Coyote Sports (formerly Unifiber) October 1995 - November 1998
Skills
Process Improvement, Strategic Planning, Cross-functional Team..., Team Building, Analog, Lean Manufacturing, Management, Product Development, Contract Negotiation, Account Management, Manufacturing, Benefits Administration, Semiconductors
Education
San Diego State University, Extended Studies 2004 — 2007
Certificate Program, Human Resources Management
University of Phoenix 1997 — 2001
BS, Business Management
Mark Cartier Inc. 2010 - Present
Stoel Rives LLP February 1991 - December 2010
Paul Hastings April 1986 - February 1991
Sitmar Cruises 1984 - 1986
EDS Group February 1984 - September 1984
American Medical Int March 1982 - February 1984
Versa Computing November 1981 - November 1982
Huntington Memorial Hospital November 1981 - March 1982
Pleasant Holidays March 1978 - November 1981
Skills
Active Directory, Disaster Recovery, System Administration, Project Management, Budgets, Blackberry Enterprise..., IT Management, Document Management, Citrix, VMware Infrastructure, Business Continuity, VMware ESX, System Deployment
Education
Saint Bonaventure University
Diamond Resorts International® October 2014 - Present
Pleasant Holidays November 2006 - October 2014
Century 21 All Islands September 2005 - October 2014
InterContinental Dallas March 2002 - September 2004
Peabody Hotel Little Rock January 1999 - March 2003
Skills
Hotels, Tourism, Revenue Analysis, Travel Management, Trade Shows, New Business Development, Event Management, Negotiation, Hospitality Industry, Team Building, Sales Management, Marketing Strategy
Education
UNLV 1989 — 1991
John Brown University 1986 — 1987
Pleasant Holidays January 2007 - Present
Pleasant Holidays August 2000 - Present
Balboa Park Inn January 2007 - August 2007
Disneyland January 2005 - July 2005
IHA Partnership January 2002 - December 2002
Japan & Orient Tours January 2000 - January 2002
Skills
Customer Service, Vacation, Management, Airlines, Resorts, Sabre
Education
TRAVEL EXPETS TRAINING SCHOOL
Fresno City College
Cox & Kings April 2015 - Present
Pleasant Holidays November 2000 - Present
1-800-Fly Cheap August 1998 - March 1999
Skills
Leisure Travel, Travel Management, Journalism, Leisure, Tourism, Sales Management, Outside Sales, Business Development
Education
National University 2004 — 2006
Bachelors, Global Studies
Palomar College
Associate of Arts (AA), General Studies
Poway High School 1993 — 1997
Diploma
TouchCommerce September 2015 - Present
Pleasant Holidays September 2012 - September 2015
Pleasant Holidays February 2007 - September 2012
Old Navy November 2006 - January 2007
Old Navy December 2005 - November 2006
Best Buy July 2005 - December 2005
Best Buy August 2003 - July 2005
Sunshine Mortgage January 2003 - August 2003
State Farm Agent May 2002 - December 2002
Skills
Training, Customer Service, Employee Benefits, Employee Relations, Recruiting, Human Resources, Outlook, Leave of Absence..., Legal Compliance, Corporate Events, Ultipro, Cognos, Kronos, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Satisfaction, Management, Sales
Education
Columbia Southern University 2008 — 2010
Bachelors Degree, Business Administration
Moorpark College 2002 — 2006
Associates of Arts
Pleasant Holidays March 2002 - Present
WNS Global Services 1998 - 2000
Education
Fergusson College
St Anne's School Pune
Journese - Curators of Fine Travel August 2014 - Present
Journese - Curators of Fine Travel July 2011 - August 2014
Pleasant Holidays December 2007 - June 2011
Pleasant Holidays December 2004 - November 2007
J&A Advertising, an Interpublic Group Company July 2003 - July 2004
Skills
Marketing Strategy, E-commerce, Marketing, Advertising, Business Development, Management, Market Research, Social Media, Product Development, Market Planning, Trade Shows, Training, Budgets, Hotels, Multi-channel Marketing, Online Marketing, Online Advertising, Analysis, Email Marketing, Social Media Marketing, Product Launch, Marketing Communications, Public Relations
Education
Pepperdine University 2001 — 2003
MBA, Marketing, Alternative Dispute Resolution
Southern Methodist University 1997 — 2001
BA, Journalism, Spanish
Rocky Mountaineer June 2009 - Present
Rocky Mountaineer June 2009 - Present
Digital Design Video May 2009 - Present
Pleasant Holidays March 1984 - February 2009
Pleasant Holidays March 1984 - February 2009
Pleasant Holidays, LLC March 1984 - January 2009
Education
Antelope Valley College 1982 — 1984
BA, Business
Pleasant Holidays April 2004 - June 2009
Pinecrest Schools, Inc. Moorpark September 2003 - April 2004
The Vons Companies Inc. Simi Valley February 2001 - August 2003
Sherwood Country Club September 2000 - December 2000
Pinecrest Schools, Inc. Thousand Oaks September 1999 - August 2000
Education
Moorpark College 1999 — 2005
Associates, Arts
United Online April 2010 - Present
United Online June 2008 - April 2010
Pleasant Holidays 2005 - 2008
Pleasant Holidays August 2001 - August 2005
Skills
Web Development, HTML, JavaScript, CSS, Apache, E-commerce, jQuery, Agile Methodologies, AJAX, Web Applications, MySQL, JSON, Front-end, JSP, Web Analytics, Perl, Unix, XML, Linux, Cross-browser..., Software Development, CMS, User Experience, SASS, Responsive Web Design, HTML5
Education
University of California, San Diego
BS, Computer Science
United Property Associates October 2012 - June 2015
The Cara Program September 2008 - February 2011
The San Diego LGBT Community Center September 2003 - February 2007
Pleasant Holidays March 2000 - August 2001
Skills
Nonprofits, Microsoft Office, Microsoft Excel, Strategic Planning, Budgets, Accounting, Non-profit..., General Ledger, Accounts Receivable, Policy, GAAP, Procedure Development, Payroll, Business Analysis, Operating Budgets, Budget Analysis, Cash Management, Bank Reconciliation, Corporate Tax, Financial Reporting
Education
National University 2005 — 2006
Master of Business Administration (M.B.A.), Business Administration
National University 2003 — 2005
Bachelor of Science (B.S.), Accountancy
Southwestern College 2001 — 2003
Associate of Science (A.S.), Business Administration
Marriott International June 2010 - Present
Pleasant Holidays June 2000 - June 2010
Skills
Strategic Partnerships, Marketing Strategy, Strategic Planning, Maintaining Strong..., Hotels, Tourism, Resorts, Management, Online Advertising, Sales, Sales Operations, Business Development, Hospitality, Event Management, Training, Revenue Analysis, Hospitality Industry, Travel Management
Education
California State University-Long Beach 1994 — 2000
BA, International Studies/Business
3VR September 2011 - Present
Wita Travel October 2010 - June 2011
Pleasant Holidays October 2007 - February 2009
Lima Tours August 2004 - January 2006
Education
Universidad San Ignacio de Loyola 1999 — 2003
Bachelor in Business Administration & Tourism Management
NiteRider Technical Lighting Systems March 2005 - April 2008
Pleasant Holidays August 2002 - February 2005
Collette Vacations September 2001 - June 2002
Oakville Chamber of Commerce June 2001 - September 2001
Education
University of California, San Diego 2008 — 2011
Bachelor of Arts, International Studies
Sheridan College 1999 — 2001
Diploma, Travel and Tourism
AAA Texas October 2007 - Present
Pleasant Holidays May 1995 - September 2007
Skills
Hospitality, Hotels, Tourism, Marketing Strategy, Hospitality Industry, Event Management, Event Planning, New Business Development, Customer Service, Strategic Planning, Social Media, Public Speaking, Online Advertising, Online Travel, Strategic Partnerships, Sales Management, Leadership, Business Development, Budgets, Trade Shows, Account Management, Marketing, Management, Cruises, Travel Management, Leisure Travel, Negotiation, Sales, Team Building
Education
Northeastern State University
Bachelor's degree, Travel and Tourism
Pleasant Holidays January 2011 - Present
Pleasant Holidays October 1999 - January 2011
Rain For Rent October 1989 - October 1999
Suburban Propane April 1984 - October 1989
Skills
SQL, XML, Integration, Business Analysis, Software Development, Requirements Analysis, Databases, Linux, JavaScript, HTML, Web Services, SDLC, MySQL, Software Project...
Education
University of California, Davis
Girl Souts of Central California South May 2015 - Present
Girl Scouts of Central California South November 2013 - Present
Pleasant Holidays August 1999 - July 2011
Skills
Accounting, MS Office Suite, Reception, Computer Literate, Customer Service, Microsoft Office, Teamwork, Excel, Word, PowerPoint, Administration, Outlook, Problem Solving, Administrative Support, Scheduling, Data Entry, Windows, Process Scheduler, Administrative..., Event Planning, Office Management, Microsoft Word, Administrative...
Education
Bakersfield College 2001 — 2009
Studied courses to enhance my job skills, Business communications and MS software
Lynbrook HS 1974 — 1978
Diploma, Finincial Occupation
Pleasant Holidays July 2008 - Present
KCOM Group PLC June 1997 - November 2007
Education
California Southern University 2012 — 2013
Bachelor's degree, Business Administration, Management and Operations, 4.0
The Chartered Institute of Management Accountants 1999 — 2001
Management Accounting
Pleasant Holidays December 2010 - Present
Pueblo Bonito Resorts and Spa June 2008 - December 2010
Education
Universidad Autónoma de Baja California 2005 — 2006
Certified, Sales and Marketing, B
Universidad Autónoma de Baja California 1997 — 2002
Bachelor of Arts (BA), Tourism and Travel Services Marketing Operations, B
Poway Unified School District January 2011 - Present
Pleasant Holidays 1990 - 1996
Skills
Tutoring, PowerPoint, Teaching, Microsoft Office, Microsoft Word, Community Outreach, Staff Development, Student Affairs, Event Planning
Education
Moorpark College 1981 — 1983
Thousand Oaks High School 1979 — 1981
High School Diploma, General Education
Thousand Oaks High School
Pulaski Tickets & Tours January 2013 - Present
Golden Galaxy Travel, Burlingame, Ca January 1989 - February 2001
Pleasant Holidays 1980 - 1984
Skills
Tourism, Leisure Travel, Cruises, Leisure, Business Travel, Ticketing, Travel Management, Airports, Tour Operators, Airlines, Airline Reservations, Travel Planning, Online Travel, Flights, Sabre, Vacation, Aviation, IATA, Honeymoons, Car Rental, Customer Service, Travel Insurance, Hotels, Hotel Booking, Adventure Travel, group tours
Education
San Francisco State University 1980 — 1982
Associate of Science (A.S.), Tourism, A
SF State Univ & Golden Gate Travel college
CLIA (cruise industry) member, completed CLIA course
Pleasant Holidays 2003 - Present
Princess Cruises February 2003 - December 2003
Line 6 January 2001 - 2003
Education
University of California, Santa Barbara
Bachelor of Arts (BA)