AAA Texas
AAA Texas List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AAA Texas. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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AAA Texas Employees
AAA Texas June 2013 - Present
Hertz February 2013 - September 2013
Claire's Accessories August 2012 - March 2013
Skills
Visual Merchandising, Store Management, Loss Prevention, Merchandising, Retail, Retail Sales, Inventory Management, Inventory Control, Planograms, Customer Service, Sales, Store Operations, POS, Time Management, Customer Satisfaction, Fashion, Cashiering, Trend Analysis, Data Entry, Microsoft Word, Price Quotes, Bind, Property & Casualty..., Umbrella Insurance, Call Centers, Customer Retention, Driving Results, Merchandise Planning
Education
Keller Graduate School of Management of DeVry University 2014 — 2015
Master of Computer Applications (M.C.A.), Management Information Systems and Services
Illinois State University 2008 — 2012
Bachelor of Applied Science (B.A.Sc.), History, and Criminal Justice
Optum 2014 - Present
AAA Texas September 2006 - April 2014
AAA Texas April 2002 - September 2006
Skills
Kronos Timekeeping, Customer Service, Real Time, Customer Satisfaction, Customer Retention, Customer Experience, Employee Relations, Employee Training, Payroll, Human Resources, Management, Forecasting, Program Management, Process Scheduler, Workforce Management
Education
New Horizons Computer Learning Centers 2014 — 2014
Certificate Training, A+, Net+, Security+
California State University-Long Beach
4 years of study, Mathematics, Education
Fusion Academy May 2014 - Present
Texas Health Resources Presbyterian Hospital Dallas January 2012 - February 2014
Sante Center for Healing May 2009 - January 2012
Bank of America/Countrywide Insurance Group November 2006 - February 2009
AAA Texas June 2005 - November 2006
HOUSE 2 HOME Designs November 2003 - June 2005
Paychex May 2001 - October 2003
First Data Corporation July 1995 - July 2001
TeleCheck, a First Data company August 1986 - June 1989
Skills
Coaching, Sales, Software Installation, Public Speaking, Sales Process, Contract Negotiation, Sales Management, Program Management, New Business Development, Psychotherapy, Event Planning, Non-profits, B2B, Management, Account Management, Mental Health, Selling, Treatment, Case Managment, Business Development, Customer Satisfaction, Family Therapy, Social Media, Nonprofits, Group Therapy, Behavioral Health, Adolescents, Stress Management, CBT, Clinical Research, Motivational..., Social Services, Mental Health Counseling, Career Counseling, Chemical Dependency, Insurance, Therapists, Crisis Intervention, Case Management
Education
John Brown University 1979 — 1985
BS, Psychology
Nations Lending Corportation September 2014 - Present
AAA Texas October 2012 - April 2014
Rubber & Gasket Company of America, Inc. August 2010 - July 2012
AAA Texas March 2009 - October 2010
Interline Brands 1998 - 2008
Skills
Outside Sales, New Business Development, Cold Calling, Sales Management, Account Management, Sales Process, Sales Operations, Direct Sales, Trade Shows, Team Building, B2B, Sales, Customer Service, Wholesale, Inventory Management, Marketing, Pricing, Purchasing, Negotiation, Management, Training, Selling, P, Customer Retention, Key Account Management, Insurance, Forecasting, Customer Satisfaction, National Accounts, Solution Selling, Selling Skills, Operations Management, Inside Sales, Hiring, Inventory Control, Contract Negotiation, Business Development, Key Account Development, Umbrella Insurance, Property, Property, P&L Management, Strategic Planning, Residential Homes, First Time Home Buyers, Investment Properties, Sellers, Single Family Homes, Relocation, Foreclosures
Education
Tarrant County College 2010 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Genesee Community College 2000 — 2001
Suffolk County Community College 1997 — 1999
AAA Texas January 2015 - Present
AAA Texas May 2002 - December 2014
Travel Choice American Express October 2000 - May 2002
CAA South Central Ontario March 1997 - October 2000
CAA South Central Ontario January 1991 - March 1997
CAA Southwestern Ontario April 1988 - January 1991
Skills
Management Consulting, Business Process..., Sales, Marketing Strategy, Marketing, Customer Service, Business Planning, Tourism, Sales Operations, Training, Business Development, Strategy, Change Management, Organizational..., Business Analysis, Business Strategy, Organizational..., Team Building, Account Management, Management, Business Alliances, Solution Selling, Customer Satisfaction, Team Leadership, Direct Sales
Education
Maritime Career College 1986 — 1986
Travel Counsellor, Travel and Exploration
Nova Scotia Agricultural College 1982 — 1986
Plant Science, Agricultural and Horticultural Plant Breeding
Sharp Business Systems June 2013 - Present
Checkpoint Systems 2011 - 2012
AAA Texas November 2008 - August 2009
AAA Texas June 2007 - November 2008
Skills
Outlook, Customer Service, Data Entry, Lotus Notes, Team Building, Microsoft Excel, Microsoft Office, Access, Management, Account Management, Sales, Customer Satisfaction, PowerPoint, Process Improvement, Accounts Receivable
Education
Dallas Baptist University 2009 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Topgolf Oklahoma City April 2015 - Present
Topgolf at Riverwalk October 2014 - Present
Topgolf at Riverwalk March 2014 - October 2014
TopGolf Dallas June 2011 - March 2014
Enterprise Rent-A-Car November 2009 - May 2011
Enterprise Rent-A-Car September 2007 - November 2009
AAA Texas November 2006 - August 2007
Skills
Profit, Customer Service, Sales, Sales Management, Outside Sales, Account Management, Sales Process, Cold Calling, Event Management, Hospitality, Direct Sales, Marketing, New Business Development, Customer Satisfaction, Salesforce.com, Event Planning, Management, Social Media Marketing
Education
Miami University 2002 — 2006
Business, Marketing, Entrepreneurship
Dealertrack August 2012 - Present
ClickMotive October 2010 - July 2012
ClickMotive April 2010 - September 2010
ClickMotive May 2008 - March 2010
Alliance Data August 2007 - April 2008
AAA Texas August 2006 - July 2007
Dallas Baptist University August 2004 - July 2006
Dallas Baptist University May 2004 - July 2004
Dallas Baptist University August 2003 - April 2004
Skills
Salesforce.com, Team Building, Google Analytics, Account Management, Customer Service, Salesforce Administrator, Marketing Strategy, SEO, Customer Retention, Social Media Marketing, CRM, Networking, Analytics, Web Analytics, Customer Satisfaction, Training, Leadership, Strategy, Troubleshooting
Education
Dallas Baptist University 2007 — 2009
MBA, Management Information Systems
Dallas Baptist University 2003 — 2007
BBA, Business Administration
AAA Texas March 2015 - Present
Gray Development Group/ Gray Construction, LLC November 2010 - August 2014
Sephora November 2006 - January 2014
Junior Achievement of Wisconsin May 2010 - August 2010
Junior Achievement of Wisconsin February 2010 - May 2010
Summit Education Association September 2008 - May 2010
Skills
Event Planning, Customer Service, Marketing, Sales, Social Media, Microsoft Office, PowerPoint, Microsoft Excel, Retail, Microsoft Word, Social Networking, Marketing Communications, Marketing Strategy, Customer Satisfaction, Team Leadership, Business Strategy, Strategic Planning, Management, Team Building, Research, Project Management, Budgets, Leadership, Training, Teamwork, Merchandising
Education
Alverno College 2007 — 2010
BA, Marketing Management
PGAL April 2013 - Present
Self-employed June 2012 - Present
AAA Texas 2011 - 2012
Skills
Texas Notary, Escrow, Loan Signing, Document Management, Legal Documents, Title Insurance, Real Estate Transactions, Notary Public
Education
DeVry University-Texas 2011 — 2013
Business Administration and Management, General
Cyfalls High School 2002 — 2006
Larimar Vacations 2014 - Present
Travelocity for Business April 2012 - Present
BCD Travel March 2014 - July 2014
BCD Travel June 2013 - July 2014
AAA Texas February 2010 - March 2012
Transplace November 2000 - August 2008
US Xpress 1998 - 2000
Uniglobe 1990 - 1998
All Around Travel 1980 - 1990
Skills
Travel Technology, Project Management, Sabre, Operations Management, Leadership, Management, Marketing, Vendor Management, Negotiation, Contract Negotiation, Office Management, Strategy, Customer Service, Leisure, Hospitality, Tourism, Call Centers, Transition Management, Online Travel
Education
Colorado Technical University 2005 — 2007
Bachelors, Project Management
Comcast Business September 2014 - Present
AAA Texas February 2014 - September 2014
CheapCaribbean.com June 2008 - March 2012
Staples January 2006 - January 2007
Best Buy January 2002 - January 2005
Skills
Sales, Sales Management, Business Analysis, Sales Growth, Performance Management, Mentoring, Microsoft Office, Store Management, Account Management, Cold Calling, Customer Service, Event Planning, Leadership, Management, Negotiation, Retail, Tourism, Business Planning, Online Advertising, Training, Marketing Strategy, New Business Development, Call Centers, Team Leadership
Education
Bucks County Community College 2000 — 2002
A few credits shy of an A.S., Business Administration and Management, General
Rouse Properties, Inc. March 2014 - Present
AAA Texas May 2012 - February 2014
Skills
Property & Casualty..., Insurance, Liability, Claim, General Insurance, Legal Liability, Professional Liability, Property Damage, Liability Analysis
Education
Dallas Baptist University 2008 — 2012
Bachelor of Business Administration (BBA), Finance, General
Mind Above Matter, LLC September 2015 - Present
Technical Transportation June 2014 - September 2015
Denton County MHMR July 2012 - January 2014
CSC - Computer Sciences Corporation March 2009 - October 2009
AAA Texas July 2007 - August 2008
Starwood Hotels & Resorts Worldwide, Inc. 2001 - 2006
Skills
Social Networking, Social Media, Facebook, Creative Writing, Team Building, Conflict Resolution, Training, Editing, Critical Thinking, Wraparound, Case Managment, Community Mental Health, Child Mental Health, Teen Pregnancy, ODD, Conduct Disorder, ADHD, Substance Use Disorders, Substance Abuse..., Alcoholism, Sexuality Education, Child Sexual Abuse, Sexual Trauma, Bullying, Child Abuse Prevention, Crisis Intervention, Suicide Prevention, Suicide Intervention, Suicidal Ideation, Homicidal Ideation, Cutting, Self-Harm Behavior, Outstanding..., Customer Satisfaction, Mental Illness, Bipolar Disorder, Major Depressive..., Medication Compliance, Community Service, Child Welfare, Child Advocacy, Adolescent Health, Family Services, People Skills, Superior Computer Skills, Evidence-Based &..., Outstanding Communicator, Program Evaluation, Community Outreach, Behavioral Health
Education
Texas Woman's University 2011 — 2012
Master of Science, Family Studies
University of North Texas 2008 — 2010
Bachelor of Arts, Sociology/Psychology
Antelope Valley College 2002 — 2005
Associate of Arts, Letters Arts & Sciences
AAA Oklahoma/South Dakota 2015 - Present
Esurance October 2014 - March 2015
Imperial Fire and Casualty Insurance Co. May 2014 - October 2014
AAA Texas February 2013 - May 2014
AAA Texas May 2009 - February 2013
United States Air Force June 2004 - November 2011
Skills
Air Force, Microsoft Office, Military Experience, Program Management, Training, Outlook, Military Operations, Supervisory Skills, Administrative..., Policy, Leadership Development, Military, Security Clearance, Police, Command, Military Training, Physical Security, Weapons, Leadership, Force Protection, Organizational..., Information Assurance, Insurance, Firearms, Security, DoD, Operational Planning, Defense, Intelligence, Emergency Management, Enforcement, Tactics, Instructor-led Training, Time Management, Counterterrorism, Hazardous Materials, Criminal Investigations, Criminal Justice, Protection, Call Centers, Counterinsurgency, Risk Assessment, Exercises, Combat, COMSEC, Federal Government, Counterintelligence, Interviews, Security, Security Operations
Education
Oklahoma City Community College 2015 — 2015
Associate’s Degree, Business Management, Senior
Mountain View Community College 2009 — 2015
Associate's Degree, Business Management
Department of Insurance 2014 — 2014
Property and Casualty Adjuster License, Property and Casualty Adjuster License, Passed
Department of Insurance 2013 — 2013
Property and Casualty Agent License, Property and Casualty Personal Lines License, Passed
Community College of the US Air Force 2000 — 2009
Criminal Justice/Police Science
Mabank High School 2000 — 2004
High School, Regular/General High School/Secondary Diploma Program
Bank of America March 2012 - Present
Carlisle & Gallagher Consulting Group May 2011 - March 2012
AAA Texas August 2009 - May 2011
Nordstrom May 2005 - August 2009
CheerNation December 2003 - May 2005
Education
Howard Payne University 2000 — 2004
Bachelor of Science, Communications; Public Relations Emphasis
HomeAway.com March 2015 - Present
AAA Texas August 2014 - February 2015
PetRelocation.com April 2014 - May 2014
PetRelocation.com October 2013 - May 2014
PetRelocation.com May 2013 - May 2014
PetRelocation.com March 2013 - May 2013
Torrid August 2009 - January 2010
Torrid August 2008 - February 2009
Skills
Customer Service, Sales, Event Planning, Training, Microsoft Word, Social Media, Data Entry, Social Networking, Microsoft Office, Time Management, PowerPoint, Microsoft Excel, Creative Writing, Public Speaking, Blogging, Negotiation, Public Relations, Professional Services, Organization, Organizational..., Corporate Communications, Committed to..., Community Development, Salesforce.com, Employee Training
Education
St. Edward's University 2012 — 2014
Bachelor's Degree, Psychology
Austin Community College 2008 — 2012
Westwood High School 2004 — 2008
Liberty Mutual Insurance March 2011 - April 2014
AAA Texas August 2002 - April 2009
Skills
Mental Health Counseling, Addiction Recovery, Group Therapy, Family Therapy, Insurance, Property & Casualty..., Life Insurance, Commercial Insurance, Sales, Underwriting, Cold Calling, Account Management, General Insurance, Health Insurance, Umbrella Insurance, Term Life Insurance
Education
Austin Community College 2014 — 2015
Associate's Degree, Human Services LCDC, 4.0
Liberty Mutual Insurance October 2014 - Present
AAA Texas March 2004 - October 2010
NEC Corporation of America February 2001 - November 2003
Skills
Sales, Product Management, Account Management, Marketing, Sales Management, Customer Service, Product Marketing, Marketing Strategy, Cold Calling, Property & Casualty...
Education
California State University-Long Beach 1992 — 1997
Bachelor's degree, Marketing
Prime Therapeutics May 2011 - Present
AAA Texas May 2007 - May 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Teaching, Customer Service, Analysis, Data Analysis, Software Documentation, Access, Process Improvement, Cross-functional Team..., Healthcare, Leadership
Education
Ashford University 2007 — 2007
Pat Lobb Toyota of McKinney September 2015 - Present
Allstate April 2015 - Present
Liberty Mutual Insurance October 2013 - April 2015
McCall Elementary PTA 2013 - 2014
Allstate March 2013 - October 2013
AAA Texas July 2011 - March 2013
Chefs for Hire April 2006 - January 2013
Allstate January 2006 - August 2011
State Farm Insurance 2004 - 2006
Skills
Customer Service, Advertising, Management, Team Building, Marketing, Sales, Insurance, New Business Development, Budgets, Selling, Risk Management, Small Business, Customer Retention, Sales Management, Account Management, Leadership, Strategic Planning, Cold Calling, Life Insurance, Investment Properties, First Time Home Buyers, Employee Benefits, Customer Satisfaction, Training, Property & Casualty...
Education
Collin College 2010 — 2012
Associate of Arts
North Carolina Agricultural and Technical State University 1999 — 2001
Graphic Communication Technology specializing in Printing and Publishing
AAA Texas July 2012 - Present
DD's Discounts May 2010 - July 2012
Party City September 2008 - August 2009
Skills
Customer Service
Education
Navarro College 2009 — 2010
N/A, Child Development
North Mesquite High School 2005 — 2009
Diploma, N/A
Walgreens January 2012 - Present
Alorica, Inc. May 2013 - September 2013
AppleOne Employment Services March 2013 - March 2013
AAA Texas July 2012 - September 2012
Susser Holdings Corporation October 2011 - March 2012
CVS/ pharmacy March 2009 - October 2010
Skills
High Customer Service..., Creating Loyal Customers, Conflict Resolution..., Strong Problem Solving..., Working In Teams, Punctual, Flexible, Reliable, Trustworthy, Diverse Cultural..., Ability to use IT..., Computer Technology, VoIP, Data Entry, Superior Telephone..., Customer Service, Sales, Cashiering, Customer Satisfaction, Retail, Inventory Management
Education
Fresno City College 2008 — 2015
Associate of Business Administration (A.B.A.), Business Administration and Management, General
San Joaquin Valley College-Fresno 2013 — 2014
Associate of Science (A.S.), Pharmacy Technology
Office Depot February 2015 - Present
Douglass Media Group / The Greensheet August 2003 - February 2015
Austin Telco Federal Credit Union March 2003 - August 2003
Covenant Players January 2001 - December 2002
AAA Texas June 1998 - December 2000
Skills
Advertising, Marketing Communications, B2B, Marketing, Social Media Marketing, Copywriting, Creative Strategy, Training, Sales, Online Advertising, Advertising Sales, Account Management, Facebook, Social Networking, Email Marketing, Leadership, Management, Social Media, Lead Generation, Direct Marketing, Marketing Strategy, Public Relations, Blogging, Event Planning, Press Releases, Online Marketing, Digital Marketing, Direct Mail, SEM, Digital Strategy, Digital Media, Cold Calling, Sales Process
Education
The University of Texas at Austin 1997 — 2000
Bachelor's, Theatre & Dance, Acting Concentration
Austin Community College 1994 — 1997
Associate's, General Studies
Calvary Chapel Beth Shalom April 2015 - Present
Calvary Chapel Beth Shalom April 2014 - April 2015
AAA Texas August 2004 - April 2014
Kenwood USA 2001 - 2003
Eagle Broadband 1995 - 2002
Skills
Preaching, Wireless Networking, Networking, Team Leadership, Leadership, Telecommunications, Troubleshooting, Radio, Discipleship, Computer Hardware, Video Editing, Computer Network..., Church Media, College Ministry, Videography, Digital Video, Web Video, Electronic Engineering, Computer Maintenance, Sony Vegas Video, Audio Editing, OS X, Bible Study, Public Speaking, Pastoring, Bible teaching, Church History, Church Administration, Christian Ministry, Mac OS X, bible, Church Planting, WordPress, Website Updating, Ministry Leadership, Radio Broadcasting, Podcasting, Mission Work, Web Design, Evangelism, missionary, video podcasts
Education
Liberty University 2010 — 2012
Master of Arts (M.A.), Christian Leadership
College of Biblical Studies-Houston 2005 — 2006
Bachelor of Applied Science (B.A.Sc.), Christian Leadership
ITT Technical Institute-Houston South 1995 — 1997
Associate of Science (A.S.), Industrial Electronics Technology/Technician
Connections That Count May 2008 - Present
Fannie Mae 2011 - 2014
AAA Texas 2009 - 2011
Fieldstone Mortgage Company March 2003 - October 2008
Centex Home Equity January 1997 - March 2003
Skills
Mortgage Servicing, Credit, Business Analysis, Process Improvement, Underwriting, Mortgage Banking, Communication Skills, Independence, Self Reliance, Patience, Initiative, Perseverance, Responsibility, Ability to Identify,..., Finance, Loss Mitigation, Banking, Insurance, Financial Services, Customer Service, Loans, Mortgage Lending, Management, Team Building
Education
Missouri State University
Bachelor of Science, Communications
Louisiana State University
AAA Texas June 2015 - Present
Resource One Credit Union June 2009 - July 2014
Port Arthur Community FCU September 2005 - June 2009
Sprint Nextel March 2003 - September 2005
Skills
Coaching, Credit, Sales Management, Documentation, Loans, Mentoring, Business Development, Customer Service, Community Outreach, Entrepreneurship, Problem Solving, Underwriting, Banking, Financial Analysis, New Business Development, Software Documentation, Sales, Team Building, Strategic Planning, Insurance, Leadership, Management, Account Management
Education
Lamar University 2005 — 2008
Bachelor of Business Administration (BBA), Management
Lamar State College-Port Arthur 2003 — 2005
Associate, Business Administration
AAA Texas April 2011 - Present
TMI Hospitality April 2009 - April 2011
TMI Hospitality February 2005 - August 2007
Skills
Hospitality, Tourism, Customer Service, Hotel Management, Front Office, Team Building, Training, Hotels, Pre-opening, Rooms Division
Education
Park University 2007 — 2009
Bachelor of Science (B.S.), Social Psychology with a concentration in Human Development
The University of Texas at El Paso 2003 — 2007
EMC November 2014 - Present
US Army December 2010 - Present
AAA Texas December 2012 - January 2014
Upside Student Ministry June 2006 - October 2009
Skills
Management, Project Management, Training, Security Clearance, Government, Leadership, Project Coordination, Human Resources, Law Enforcement..., Counterterrorism, Psychology, Program Management, Lean Six Sigma, Security Management, Army, Operational Planning, Conflict Resolution, Leadership Development, Project Planning, Organizational..., Employee Training, Intelligence Analysis, Military Operations, Military Training, Top Secret, Command, Team Building, Process Improvement, Supervisory Experience, Continuous Improvement, Quality Improvement, Business Process..., Six Sigma, Microsoft Office, Personnel Management, Organizational...
Education
Purdue University 2006 — 2011
Bachelor of Arts, Psychology, Military Science and Leadership
Chantilly High School 2002 — 2006
High School Diploma
Johns Hopkins Bloomberg School of Public Health 2012 — 2012
Community Change in Public Health
Lumaxa.com January 2014 - Present
Consolidated Communications May 2011 - Present
Seven Coves Home Owners Association February 2011 - Present
Mynyloxin.com 2014 - 2014
AAA Texas January 2010 - May 2011
Corporate Event Planning January 2008 - December 2009
Warren Solutions January 2006 - November 2007
National City Mortgage March 2004 - April 2006
Pepsi 1990 - 2005
Amway 1999 - 2001
Skills
Sales, Sales Management, Public Relations, Account Management, Key Account Development, Event Management, Event Planning, Insurance, MicroSoft Office, Media Advertising, Online Advertising, Advertising, B2B, B2B Marketing Strategy, Key Account Management, Social Media, Trade Shows, Social Networking, SEO, Marketing Communications, Digital Marketing, Social Media Marketing, Sales Presentations, Marketing, Lead Generation, Online Marketing, New Business Development, Direct Sales, Management, Contract Negotiation, Selling, Salesforce.com, Cold Calling, Business Development, Brand Development, Program Management, Sales Process, Customer Retention, CRM, Marketing Strategy, Project Planning, Direct Marketing, Sales Operations, Email Marketing, Customer Satisfaction, Leadership, Team Building, Competitive Analysis, Budgets, Training
Education
American River College
Luther Burbank High School
AAA Texas March 2007 - Present
AAA New Jersey Automobile Club - A Division of AAA Southern New England September 1999 - February 2007
Bond Street Travel August 1997 - February 1999
Jalpack June 1994 - August 1997
Instituto De Banca March 1992 - June 1994
Skills
Skills: Microsoft...
Education
University of Phoenix 2011 — 2014
Master's degree, Business Administration and Management, General
Niagara University 1985 — 1989
Bachelor's Degree, Travel and Tourism Administration
AAA Texas August 2014 - Present
Sprint 2011 - 2014
Lane Bryant 2011 - 2011
Lane Bryant 2007 - 2011
Next Generation Communications, LLC 2008 - 2010
Skills
Data Analysis, Android, iOS, Mobile Broadband, Problem Solving, Customer Service, Communication Skills, Call Centers, Retail, Troubleshooting, Coaching, Mentoring, Cashiering, Selling, Forecasting, Customer Satisfaction
Education
Johnson and Wales University
Baking and Pastry Arts/Baker/Pastry Chef
Quinsigamond Community College
Early Childhood Education and Teaching
Born Insurance Agency, Inc. July 2011 - Present
Gordon Lund Insurance Agency Inc March 2006 - June 2011
AAA Texas March 2005 - February 2006
Skills
Insurance, Property & Casualty..., Commercial Insurance, Sales, General Insurance, Underwriting, Liability, Umbrella Insurance, Professional Liability, Casualty, Homeowners, Term Life Insurance, Renters, Health Insurance, Claims Management, Account Management, Commercial Lines, Inland Marine, Legal Liability, Life Insurance, Employment Practices..., D&O, Claim, Workers Compensation, Liability Analysis, Whole Life, Universal Life, Surety Bonds, Insurance Brokerage, Casualty Insurance
Education
California State University-Fresno 1992 — 1995
BS, Marketing
BVS
Alcon Laboratories, Inc. April 2013 - Present
Key-Whitman Eye Center September 2010 - April 2013
Key-Whitman Eye Center August 2006 - September 2010
AAA Texas November 2003 - July 2006
Fisher-Swale Eye Center 1997 - 2000
Skills
Ophthalmology, EMR, Healthcare, EHR, Medical Devices, Practice Management, Medical Terminology, Surgery, Medicine, Customer Service, Physicians, Medical Billing, Clinical Research, Leadership, Patient Education, Hospitals, Medical Coding, Medical Education, Healthcare Information..., Healthcare Management, HIPAA, Healthcare Consulting, Healthcare Industry, Health Information..., Training, Direct Patient Care, Medical Compliance, Clinical Data Management
Education
Patten University 2014 — 2018
Business Administration and Management, General
Kankakee Community College 1988 — 1990
Liberal Arts and Sciences/Liberal Studies
Echols International Travel School 2003 — 2003
Travel, Travel agent
Nation Star Mortgage August 2015 - Present
Bank of America August 2011 - August 2015
Captial One Bank February 2010 - May 2011
State Farm Insurance June 2009 - November 2009
AAA-Texas June 2006 - June 2009
Skills
Insurance, Underwriting, Property & Casualty..., Umbrella Insurance, Life Insurance, Fixed Annuities, Commercial Insurance, Investments, Term Life Insurance, Health Insurance, General Insurance, Disability Insurance, Mortgage Lending, Retirement Planning, Employee Benefits, Workers Compensation, Credit, Risk Management, Loans, Financial Services, Banking, Strategic Financial..., Customer Service, Sales, Customer Retention, Call Centers, Leadership, Management, Long-term Care, Finance, IRAs, Retirement, Liability, Small Business, Wealth Management, Casualty, Casualty Insurance, Financial Planning
Education
University of Phoenix 2009 — 2011
MBA, Marketing
Ottawa University 1990 — 1993
BA Science, Psychology
AAA Texas February 2013 - Present
Automobile Club of Southern California July 2007 - January 2013
Progressive Insurance July 2004 - January 2007
Progressive Insurance October 2001 - July 2004
Skills
Analysis, CPCU, Casualty, Casualty Claims, Claim, Claims Management, Leadership, Liability, Management, Negotiation, Team Management, Risk Management, Subrogation, Casualty Insurance, Insurance, Customer Service, General Insurance, Property & Casualty..., Sales
Education
Western Governors University 2012 — 2015
Master of Business Administration (M.B.A.), Leadership and Strategy
Oral Roberts University 1992 — 1996
Bachelor's Degree, Theological and Historical Studies
AAA Texas June 2013 - Present
Dr Pepper Snapple Group June 2013 - October 2013
McLane Company June 2011 - May 2013
Skills
Sales, Sales Management, Customer Service, Inventory Management, Account Management, Direct Sales, Sales Process, Cold Calling, Pricing, Sales Operations, Leadership, Team Building, Forecasting, Selling, Management, Marketing, Training
Education
Baylor University 1996 — 2002
BA, Telecommunications Management
AAA Texas June 2009 - Present
Southwest Mobile Advertising January 1999 - Present
AutoTrader Magazine February 2007 - November 2008
Republic Beverage Company July 2006 - September 2006
American Airlines February 1999 - December 2005
WCG Sports Marketing & Advertising Agency September 1997 - March 1998
Education
Art Institute of Dallas
Associate of Applied Arts
AAA Texas May 2015 - Present
Keller Willams Realty June 2008 - Present
American Airlines March 1989 - December 2013
Skills
Real Estate, Single Family Homes, Listings, New Home Sales, Short Sales, First Time Home Buyers, Investment Properties, Buyer Representation, Sellers, Foreclosures, Relocation, Property Management, REO, Referrals, Luxury, Investors, New Homes
Education
Louisiana State University 1983 — 1988
Bachelor of Arts, Psychology
Riverdale High School 1980 — 1983
St. Rita
AAA Texas February 2004 - Present
AAA Texas August 2008 - August 2012
TIG Specialty June 1987 - December 2003
Education
Dallas County Community College 2005 — 2007
AAA Texas April 2014 - Present
Insight Imaging February 2006 - October 2013
Solvere, Inc. Techifi, LLC 2000 - 2006
Thebigstore.com 1999 - 2000
AT&T Wireless 1997 - 1999
Ingram Micro 1995 - 1997
FHP 1986 - 1995
Skills
Firewalls, VMware, Data Center, Switches, TCP/IP, Security, VPN, Troubleshooting, Disaster Recovery, WAN, Access, Network Administration, Cisco Technologies, IP, Active Directory
Education
California State University-Long Beach
XRiX International Company January 1992 - Present
White Rhino Financial May 2013 - Present
Nationwide Insurance September 2006 - August 2012
AAA Texas March 2004 - September 2006
Daylight Transport November 2000 - September 2003
E-Z Data, Inc. 1993 - 1994
The IDK Group 1990 - 1993
Whang Software 1986 - 1990
Skills
Commercial Real Estate, Insurance, Cold Calling, Team Building, Coaching, Customer Service, Public Speaking, Property & Casualty..., New Business Development, Forecasting, Negotiation
Education
Landmark Education 2013 — 2013
Long Beach City College 2000 — 2000
Walla Walla College 1978 — 1982
Bachelor of Science (BSc)
Pacific Union College 1980 — 1980
Stanborough Park School 1974 — 1978
Adventist Junior High 1974 — 1975
AAA Texas 2010 - 2011
Allstate October 2007 - November 2010
JPMorgan Chase May 2007 - October 2007
JPMorgan Chase December 2006 - May 2007
Citigroup March 2006 - December 2006
Superior Staffing February 2005 - March 2006
Skills
Customer Service, Accounting, Excel, Property & Casualty..., Insurance Claims, Settlements, Word, PowerPoint, Quickbooks, Turbo Tax, Mortgage Servicing, Loan Servicing, Accounts Payable, Data Entry, Fax, Trade Facilitation, Insurance, Outlook, Customer Relations, Microsoft Office, Lotus Notes, Negotiation, Administration, Call Center, Mentoring, Customer Satisfaction, Claims
Education
Grambling State University
BS, Computer Information Systems
San Diego State University-California State University
Computer Info Sys
AAA Texas June 2009 - Present
AAA Texas August 2006 - June 2009
Automobile Club of Southern California December 2002 - August 2006
Skills
Account Management, Business Development, Business Strategy, CRM, Competitive Analysis, Insurance, Leadership, Management, Marketing Strategy, New Business Development, Process Improvement, Property, Sales, Sales Management, Sales Process, Salesforce.com, Strategic Planning, Strategy, Team Building, Underwriting
Education
Southern Methodist University - Cox School of Business 2011 — 2013
MBA, Finance
Loyola Marymount University 1997 — 2002
BBA, Marketing
AAA Texas August 2015 - Present
Parkland Hospital January 2015 - August 2015
CVS Caremark Corporation November 2013 - January 2015
Nationstar Mortgage November 2012 - November 2013
Walmart July 2008 - November 2013
- Freelancer June 2010 - September 2013
Metro Bank July 2012 - November 2012
TigerDirect.com March 2012 - July 2012
Skills
Inventory Control, Sales Management, Inventory Management, Customer Engagement, Database Administration, Business Networking, Account Management, Customer Retention, Data Analysis, Computer Hardware, Wireless, Microsoft Office, Physical Inventory, Team Leadership, CRM, Training, Sales, Customer Service, Social Media, Adobe Photodeluxe, Sales Operations, Web Design, MS Office Suite, Photoshop, Sales Support, Wireless Services, Health Marketing, Data Mining, Separately Managed..., Computer Graphics Design, Written & Oral..., Friendly Personality, Motivational Speaking, Self Assessment, Key Account Development, Prospecting for New..., Bilingual, Product Support, Business-to-Business..., Remote User Support, Computer Hardware..., Software Quality..., SDLC, Control Charts, Financial Analysis, Strategic Financial..., Software Project..., Business Intelligence, Data Management, Crystal Reports
Education
Texas Woman's University 2011 — 2014
Master of Health System Management, Health/Health Care Administration/Management, B
Texas Woman's University 2011 — 2014
Master of Business Administration (MBA), Business Administration, Management and Operations, A
Superior College 2003 — 2007
Bachelor of Business Administration (BBA), Human Resources Management, Marketing, B
Punjab College of Information Technology 2001 — 2003
Associate's degree, Computer/Information Technology Administration and Management, B
AAA Texas March 2012 - Present
RCSH January 2007 - Present
Education
University of Maryland College Park 2007 — 2009
BS, Family Science
Montgomery College 2003 — 2006
AA, General Studies
IXL Learning August 2014 - Present
La Quinta January 2012 - April 2014
AAA Texas March 2007 - December 2011
La Quinta October 2006 - March 2007
Lone Star Park at Grand Prairie February 2006 - September 2006
Runaway Tours Inc. April 1994 - December 2005
Skills
Hotels, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Front Office, Customer Service, Yield Management, Resorts, Food & Beverage, Microsoft Office, Micros, Property Management..., Pre-opening, Tourism, Training, Event Planning, Trade Shows, Event Management, Marketing, Team Building, Leadership, Hiring, Management, Sales Management, Online Marketing, Marketing Strategy, Account Management, Hotel Booking, Online Advertising, Social Media Marketing, Online Travel, Cruises, Negotiation, Leisure Travel, Social Networking, New Business Development, International Sales, Business Travel, Human Resources, Microsoft Excel, Microsoft Word, Travel Management, Marketing Communications, Employee Training, Meeting Planning, Sabre, Pricing, Sales, Social Media
Education
The University of Texas at Arlington 2012 — 2013
Certified, Spanish Language and Literature
Moreau Catholic 1983 — 1987
Chabot College
Associate of Arts (A.A.), Business, Management, Marketing, and Related Support Services
AAA Texas October 2010 - Present
Education
Keller Graduate School of Management of DeVry University
MBA
AAA Texas April 2012 - Present
Manara Academy February 2010 - April 2012
DFW International Airport August 2007 - August 2010
Skills
Sales, Handy, Technological Solutions, Computers, Smartphones, Insurance Adjusting, Auto Appraisal, Auto Claims, Body Shops, Arabic, English, Customer Service, Home, Custom Decks, Custom Remodeling, Handyman Services, Screen Repair, Ceiling Fans
Education
North Lake College 2008 — 2009
Associate of Arts (AA), Art/Art Studies, General
Tarrant County College 2001 — 2002
Networking, Computer Systems Networking and Telecommunications
AAA Texas August 2012 - Present
Garner Group Development December 2011 - Present
University of Phoenix October 2009 - December 2011
World Wide Operators, LTD. July 2008 - September 2009
W. Garner Enterprises, LLC 2004 - 2008
Skills
Staff Development, Negotiation, Marketing, Business Development, Strategic Planning, Management, Marketing Strategy, Budget, Competitive Analysis, Account Management, Non-profits, Public Speaking, New Business Development, Team Building, Social Media
Education
University of Phoenix 2011 — 2012
Graduate Accounting Certification, Accounting
University of Phoenix 2009 — 2010
MBA, Business Administration
Houston Baptist University 2002 — 2006
BBA, Marketing
AAA Texas March 2014 - Present
Tolbert CPA LLC October 2013 - 2014
The Scooter Store August 2012 - March 2013
HEB May 2009 - August 2012
Bulverde Spring-Branch Chamber of Commerce October 2011 - May 2012
Clear Channel Radio January 2011 - June 2011
Bryan College Station Apartment Association July 2008 - February 2009
Asset Property Management June 2006 - July 2008
Nordstrom August 2005 - May 2006
Skills
Retail, Microsoft Office, Social Media, PowerPoint, Merchandising, Microsoft Word, Facebook, Microsoft Excel, Event Planning, Sales, Time Management, Customer Service, Employee Relations, Training, Team Building, Outlook, Inventory Management, Public Speaking, Blogging, Photoshop, Social Networking, WordPress, Social Media Marketing, Teamwork, Telephone Skills, Marketing Communications, Resume Writing, Fundraising, Copy Editing, Editing, Visual Merchandising, Call Centers, Troubleshooting, Public Relations, Marketing
Education
Texas A&m University-San Antonio 2010 — 2012
Bachelor of Arts (BA), Communication
Blinn College 2008 — 2010
Communication, General
Smithson Valley High School 1994 — 1998
Sur La Table November 2014 - Present
AAA Texas February 2013 - March 2014
Sterling National Financial Group October 2012 - February 2013
Regus August 2010 - September 2012
Time Warner Cable Business Class 2009 - 2010
Specialized Resources Inc. 2007 - 2009
Complete Executive Offices 2005 - 2006
Regus Business center 2000 - 2002
Skills
Account Management, Solution Selling, Sales Management, Direct Sales, Salesforce.com, Cold Calling, Sales, Customer Satisfaction, Sales Process, Customer Retention, Contract Negotiation, New Business Development, Selling, Telecommunications, Managed Services, B2B, Business Development, CRM, Call Centers, Coaching, Competitive Analysis, Forecasting, Key Account Management, Lead Generation, Leadership, Marketing, Marketing Strategy, Negotiation, Networking, Product Marketing, Recruiting, Retail, SaaS, Sales Operations, Sales Presentations, Strategic Partnerships, Strategic Planning, Strategy, Team Building, Training, Customer Service
Education
Le Cordon Bleu College of Culinary Arts-Dallas 2012 — 2013
Certificate, Patisserie and Baking
TMI
Farmers Insurance October 2015 - Present
AAA Texas October 2014 - October 2015
AAA Texas December 2013 - October 2014
AAA Mid-Atlantic July 2010 - December 2013
Allstate Insurance 2006 - July 2010
State Farm Insurance Company 1999 - 2006
Skills
Insurance, Casualty, Liability, General Insurance, Property & Casualty..., Customer Service, Customer Satisfaction, Commercial Insurance, Health Insurance, Commercial Lines, Claim, Outlook, Home, Life Insurance, Legal Liability, Umbrella Insurance, Compliance, Office Management, Typing, Microsoft Word, Direct Sales, Sales, Casualty Insurance
Education
Commonwealth Medical College (The) 1992 — 1994
AAS Medical Office Management and Medical Assisting
Commonwealth College, Hampton VA
Associate of Science (A.S.), Medical/Clinical Assistant
AAA Texas August 2015 - Present
Whole Foods Market January 2014 - August 2015
Skills
Customer Service, Retail, Microsoft Office, Microsoft Word, Inventory Management, Merchandising, PowerPoint, Time Management, Sales, Teamwork
Education
El Centro College 2013 — 2015
Associate of Arts (A.A.)
Liberty Mutual Insurance May 2015 - Present
AAA Texas January 2014 - Present
Sedgwick October 2013 - January 2014
QBE Insurance October 2011 - October 2013
Nationstar Mortgage December 2010 - October 2011
Target October 2005 - December 2010
Skills
Customer Service, Insurance, Microsoft Excel, Property, Claim, Time Management, Microsoft Office, Microsoft Word, General Insurance, Team Leadership, Analysis, PowerPoint, Team Building, Data Entry, Recruiting, Retail, Employee Relations, Teamwork, Employee Training, Employee Benefits, Building Relationships, Policy, Outlook
Education
Texas Woman's University 2014 — 2015
Master of Business Administration (MBA), Business
The University of Texas at Arlington 2007 — 2010
Bachelor of Business Administration (BBA), Business Management
Brookhaven Community College 2006 — 2007
Classes completed towards undergrad degree, Business
AAA Texas September 2014 - September 2015
Beverages & More BevMo! April 2006 - August 2014
Ultra Diamonds March 2007 - May 2008
Sterling Jewelers May 2006 - March 2007
Von's, A Safeway Company September 1985 - March 2004
Skills
Customer Service, Motivated self-starters, Merchandising, Hiring Employees, Employee Training, Problem Solving, Team Leadership, POS, Communication Skills, Money Management, Special Event, Task Management, Close Attention to..., Organizational..., Food & Beverage, Wine, Spirits, Beer, Weddings, Jewelry, Communication, Sales Operations
Education
Gemological Institute of America 2004 — 2005
Graduated Gemologist
Academy of Our Lady of Peace
Aflac 2015 - Present
Ivy Financial Solutions 1996 - Present
AAA Texas October 2013 - June 2014
BBVA Compass September 2011 - May 2012
World Financial Group (WFG) February 2009 - 2011
SunTrust October 2006 - November 2008
Skills
Direct Sales, Sales, Life & Health Insurance..., Retail Banking, Banking, Mortgage Lending, Loan Origination, Customer Service, Customer Relations, Life Insurance, Retirement Planning, Fixed Income, Investments, Desktop Computers, Microsoft Word, Computer Proficiency, Marketing, Salesforce.com, Financial Planning, Finance
Education
Ball State University 1984 — 1989
Bachelor of Science (BS), Journalism
TIAA-CREF March 2015 - Present
AAA Texas November 2014 - March 2015
Blue Edge RPO August 2014 - November 2014
Dallas Metro Healthcare Professionals January 2010 - August 2014
Skills
Customer Service, Data Entry, High Organizational..., Public Speaking, Social Media, Microsoft Office, Time Management, Human Resources, Management, Polices and Procedures, Interpersonal Skill, Report Generation, MS Office, Problem Solving, Team Interaction, HRIS, Payroll Services, Recruiting, Sourcing, Temporary Placement, Temporary Staffing, RPO, Interviews, HR Policies, Applicant Tracking..., Hiring, Employee Relations, Talent Acquisition, Talent Management, Performance Management, Training, Leadership, Payroll, Onboarding, Team Building
Education
University of North Texas at Dallas 2014 — 2015
Master of Business Administration (M.B.A.), Strategic Management, Current GPA: 3.33
University of North Texas 2013 — 2014
Bachelor's Degree, Human Resource Management, Final GPA: 3.526
New Beginnings Christian Academy 2005 — 2009
High School Diploma
Liberty National Life Insurance Company March 2015 - Present
Liberty National Insurance Company May 2014 - March 2015
Liberty National Life Insurance April 2012 - May 2014
The Pampered Chef April 2010 - November 2012
Liberty National Life Insurance Company October 2011 - April 2012
State Farm Agent May 2010 - October 2011
AAA Texas August 2006 - February 2010
Grand Homes March 2004 - May 2006
Restland Funeral Home and Cemetery February 1998 - March 2004
AirTouch formerly Pac Tel Paging 1993 - 1998
Skills
Insurance, Property & Casualty..., Sales, Casualty, Whole Life, Customer Service, Direct Sales, Sales Management, Team Building, New Business Development, Payroll, Selling, Training, Small Business, Casualty Insurance, Strategic Planning
Education
Richland Community College 2004 — 2005
Brookhaven Community College 1988 — 1989
Ardmore High School 1982 — 1986
General
Higginbotham March 2015 - Present
Insurance Agents Alliance of Texas (IAAT) November 2011 - March 2015
Hertel Insurors Group March 2008 - November 2011
Hertel Insurors Group March 2008 - November 2011
AAA Texas June 2006 - February 2008
Progressive Insurance November 2004 - June 2006
Skills
Property & Casualty..., Workers Compensation, Commercial Insurance, Underwriting, General Insurance, Liability, Claim, Legal Liability, Health Insurance, Brokers, D&O, Sales, Marketing
Education
Austin Community College 2003 — 2005
Associates, Psychology
Automobile Club of Southern California June 2012 - Present
AAA Texas March 2010 - June 2012
Cajon Valley Union School District September 1998 - June 2009
Skills
Coaching, Customer Service, Elementary Education, Editing, Social Networking, Community Outreach, Management, Teaching
Education
Abilene Christian University 1973 — 1977
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
Mercury Insurance June 2013 - Present
Contract Employee December 2008 - May 2013
Engineering Solutions May 2006 - November 2008
Auto Club of Southern California February 1990 - April 2006
AAA Texas 2000 - 2003
Skills
Risk Management, IT Audit, Business Process, Internal Audit, Auditing, Enterprise Risk..., Internal Controls, Information Security, Data Analysis, Risk Assessment, Management, Project Management, Fraud, Insurance, Governance, Budgets, Business Analysis, Audit Analytics, CISSP, Finance, Vendor Management, Analysis, Software Documentation, Leadership
Education
Angelo State University 1985 — 1989
BBA, Accounting
AAA Texas January 2006 - Present
Skills
Customer Service, Customer Satisfaction, Microsoft Excel, Microsoft Office, Outlook, PowerPoint, Sales, Team Building, Training
Education
Lehigh Carbon Community College 1991 — 1993
Associate's degree, Hotel, Motel, and Restaurant Management
Matrix/Atmos Energy June 2015 - Present
Dallas/Fort Worth area March 2011 - Present
AAA Texas July 2013 - May 2015
California State University, Chico August 2007 - December 2010
California State University, Chico August 2007 - December 2010
California State University August 2007 - December 2010
Shasta College May 2005 - May 2007
Self Employed January 1994 - January 2001
CNA Commercial Property and Casualty Insurance November 1998 - March 2000
Travelers May 1995 - October 1998
Skills
ArcGIS, Cartography, Spatial Analysis, Access, AutoCAD, SPSS, PowerPoint, Microsoft Excel, Microsoft Word, Photoshop, Illustrator, Architectural Drawings, GIS, Geography, Research, Management, Analysis, Customer Service, Microsoft Office, Training, Project Management, Project Planning, Team Building, Contract Negotiation, Leadership, Strategic Planning, Sales, Communication, Budgets, Process Improvement
Education
California State University-Chico 2007 — 2010
BS, Physical Geography; GIS2007-2010
California State University-Chico 2007 — 2010
Bachelor's, Physical Geography/Geosciences; Civil Engineering; Chemistry, Physics
Shasta College 2005 — 2007
Associate's, Civil Engineering/University Studies; Civil Engineering and transfer studies
Fresno City College 1989 — 1990
General Studies/Music
Reedley High School 1984 — 1988
High School Diploma, drafting, music
The Butler Agency May 2011 - Present
AAA Texas March 2005 - April 2007
Big Picture December 2000 - January 2004
Ultimate Electronics January 2000 - January 2002
Skills
Lotus Notes, Microsoft Office, Health Insurance, Commercial Insurance, Small Business, Insurance, Insurance Agency..., Licensed Property &..., Licensed Life & Health..., Property & Casualty..., Management, Umbrella Insurance, Customer Service, Marketing, Life Insurance, Underwriting, Training, Term Life Insurance, Sales, Fixed Annuities, Disability Insurance, Claim, Sales Management, Team Building, General Insurance, New Business Development, Liability, Account Management, Casualty Insurance, Workers Compensation, Strategic Planning, Customer Retention
Education
Metropolitan State College of Denver 1996 — 2000
Business
Metropolitan State University of Denver 1996 — 2000
Business Administration and Management, General
Sabre May 2015 - Present
Green Tree Servicing August 2013 - May 2015
Homeward Residential, Inc. May 2011 - August 2013
Homeward Residential March 2010 - May 2011
iHRS - Integrated Human Resources Solutions March 2009 - March 2010
Veritude, A Fidelity Investments Company 2007 - 2009
AAA Texas September 2006 - June 2007
Diverse Staffing Solutions - Onsite at American Honda Motors July 2005 - September 2006
RemX Financial 2004 - 2005
Western World Annuity April 1997 - October 2003
Skills
Talent Acquisition, Employee Relations, HR Consulting, Onboarding, Talent Management, PeopleSoft, Sourcing, Recruiting, Training, Human Resources, Performance Management, Strategy, Employee Engagement, Executive Search, Leadership Development, Succession Planning, Policy, Employment Law, Personnel Management, Call Centers, Leadership, Deferred Compensation, Employee Benefits, HRIS, Temporary Placement, Management, Interviews, Temporary Staffing, Applicant Tracking..., Internet Recruiting, College Recruiting, HR Policies, Hiring, Employee Training, Technical Recruiting, Screening, Workforce Planning, Screening Resumes, New Hire Orientations, Organizational...
Education
Walden University 2008 — 2010
MBA, Human Resources Management
Langston University 1989 — 1993
BS, Economics, Finance
Blackmon Mooring August 2015 - Present
AAA Texas May 2012 - July 2015
MetLife Bank February 2007 - May 2012
Skills
Property & Casualty..., Umbrella Insurance, Term Life Insurance, Commercial Insurance, Life Insurance, Casualty, Insurance, General Insurance, Fixed Annuities, Liability, Homeowners, Disability Insurance, Health Insurance, Sales Management, Sales Operations, Mortgage Lending, Residential Mortgages, Mortgage Servicing, Casualty Insurance
Education
Indiana Wesleyan University 2008 — 2010
Bachelor's Degree, Religion/Religious Studies, 3.7
Indiana Wesleyan University
History, Religion/Religious Studies
AAA Texas September 2014 - Present
State Farm June 2012 - September 2014
Jenny Craig November 2005 - May 2012
Cotton Patch July 2004 - November 2005
Midlothian Police Department April 2003 - July 2004
Skills
Training, Strategic Planning, Emergency Services, Interviews, Public Safety, Police, Customer Service, Fitness, Sales, Team Building, Nutrition, Leadership Development, Public Speaking, Coaching, Time Management, Leadership, Team Leadership, Employee Training
Education
Midlothian High School 1999 — 2001
Diploma, General Studies
Navarro College
Criminal Justice/Police Science
Zomato August 2015 - Present
Zomato June 2015 - August 2015
ACTIVE Network April 2015 - May 2015
Gaylord Hotels October 2013 - October 2014
AAA Texas May 2013 - October 2013
Skills
Notary Public, Microsoft Office, Customer Service, Switchboard Operator, Cash Management, Concierge Services, Communication, Client Rapport, Customer Issue..., Data Entry, Calendaring, Clerical Skills, Outlook
Education
El Centro College 2014 — 2016
Associate of Arts and Sciences (AAS), Legal Assistant/Paralegal
AAA Texas February 2013 - Present
First Investors Financial Services May 2012 - October 2012
Universal Orlando Resort June 2011 - March 2012
Disney Parks & Resorts August 2010 - May 2011
National Museum of Science and Industry May 2009 - August 2009
Skills
Global Distribution..., Microsoft Word, Microsoft Excel, Microsoft Office
Education
Houston Community College 2008 — 2010
Travel & Tourism, Hospitality
E.L Furr High School 2001 — 2005
High School Diploma
Mgm sage September 2015 - Present
State Farm March 2014 - October 2014
AAA Texas May 2007 - February 2014
Avenue May 2004 - May 2007
Skills
Property & Casualty..., Retail, Merchandising, Umbrella Insurance, Personal Watercraft, Earthquake Insurance, Small Business, Microsoft Office, Sales, Customer Service, Insurance, Team Building, Underwriting, Call Centers, Customer Retention, Leadership, General Insurance
Education
Paul Mitchell the School-Costa Mesa 2001 — 2002
Cosmotology
San Diego State University-California State University 2000 — 2001
Na, Undergrad
Aflac Independent Sales Agent 2015 - Present
Barry Ivy dba Ivy Financial Solutions February 1996 - Present
AAA Texas October 2013 - June 2014
BBVA Compass September 2011 - May 2012
Skills
Small Business, Life Insurance, Investments, Financial Services, Fixed Annuities, Customer Service, Marketing, Sales, Employee Benefits, Strategic Financial..., Team Building, Leadership, Underwriting, Long-term Care, Retirement, Health Insurance, Loans, Credit, CRM, Relationship Management, Retirement Planning, Term Life Insurance, Disability Insurance, Time Management, Sales Management, Training, Selling, New Business Development, Wealth Management, Mutual Funds, Series 63, Teamwork, 401k, Networking, Cross Selling, Financial Advisory, Business Development, Series 6, Financial Industry, Annuities, Problem Solving, Teleconsulting, Asset Management, Sales Presentations, Long Term Care Insurance, Coaching, Public Speaking, Strategic Planning, Social Networking, Portfolio Management
Education
Ball State University
Bachelor of Science (BS), Journalism
Muncie Central High School
AAA Texas October 2014 - Present
Brio Tuscan Grille July 2013 - November 2014
Skills
Pharmacology, Health Communication, Customer Service, Food Service, Communication, PowerPoint, Microsoft Office, Time Management, Microsoft Word, Microsoft Excel, Public Speaking, Social Media, Biology, Teaching, Human Physiology, Sales, Teamwork, Customer Satisfaction, Event Planning
Education
The University of Texas at Austin 2012 — 2014
Bachelor of Science (B.S.), Applied Learning and Human Development
Baylor University 2010 — 2011
Farmers Insurance October 2011 - Present
AAA Texas September 2004 - October 2011
Skills
Insurance, Property & Casualty..., Commercial Insurance, Umbrella Insurance, General Insurance, Casualty, Health Insurance, Liability, Legal Liability, Claim, Life Insurance, Workers Compensation, Underwriting, Term Life Insurance, Disability Insurance, Claims Management, Homeowners, Professional Liability, Commercial Lines
Education
Baylor University 1995 — 1998
Bachelor of Science (BS), Health Science
Travelers September 2013 - Present
Universal North America July 2012 - September 2013
Universal North America January 2009 - July 2012
AAA Texas January 2004 - December 2008
Automobile Club of Southern California January 1992 - September 2003
Skills
Property & Casualty..., Underwriting, Insurance, Casualty, General Insurance, Liability, Umbrella Insurance, Claim, Workers Compensation, Brokers, Life Insurance, Microsoft Excel
Education
University of Phoenix 2007 — 2009
Masters, MBA
Point Loma Nazarene University 1984 — 1989
BA, History
Mediatech Institute October 2014 - Present
Merchants' Choice Payment Solutions January 2010 - July 2014
AAA Texas September 2006 - January 2010
Skills
Call Centers, Credit Cards, Customer Service, Outlook, Credit, Customer Satisfaction, Payments, Microsoft Excel, Customer Retention, Payment Card Processing, Microsoft Word, Microsoft Office, Sales, Banking, Accounting, Marketing
Education
Bethune-Cookman University
james madison high school
AAA-Texas 2006 - Present
JPMorgan Chase 2002 - 2006
JPMorgan Chase 1999 - 2002
La. Department of Labor 1998 - 1999
Louisiana Army National Guard 1995 - 1999
United States Army 1992 - 1995
Skills
Recruiting, Insurance, Employee Relations, Human Resources, Training, Sourcing, Talent Management, Interviews, Management, Sales, Temporary Placement, Employee Benefits, Advertising, Finance, Performance Management, Onboarding, Talent Acquisition, Coaching
Education
Grambling State University 1999 — 2002
MPA, Human Resource Management
Grambling State University 1995 — 1999
BA, Marketing
AAA Texas February 2013 - June 2013
PFSweb July 2012 - December 2012
DaVille Photography January 2007 - October 2012
Skills
Photography, Photoshop, Digital Photography, Portrait Photography, Portraits, Commercial Photography, Event Photography, Fine Art Photography, Photojournalism, Image Manipulation, Graphic Design
Education
Collin County Community College 2010 — 2012
Social Psychology
Cedar Valley College 2007 — 2009
Commercial Photography
AAA Texas June 2015 - Present
The University of Texas at Austin May 2015 - June 2015
University of Michigan June 2013 - May 2015
Indo Fusion August 2011 - March 2014
Childtime Learning Center April 2007 - August 2011
Rehab Associates November 2004 - January 2006
Skills
Office Management, Administrative Support, Organizational..., Project Management, Team Leadership, Training & Development, Cost Control, Inventory Control, Process Improvements, Relationship Building, Event Planning, Event Management, Cross-Team Collaboration, Communications, FileMaker, C-Tools, Image Now, Adobe Essentials, Constant Contact, Qualtrics, Camtasia, MS Office, QuickBooks, Operations Management, Customer Service, Customer Satisfaction, Teaching, Training
Education
Ashford University 2006 — 2008
Bachelors of Arts, Organizational Management
Midlothian Insurance Agency July 2006 - Present
Nationwide Insurance July 2005 - July 2006
Farmers Insurance July 2003 - July 2005
AAA Texas July 2001 - July 2002
Unitrin Specialty February 1999 - July 2002
Unistar Insurance 1997 - 1999
Swiss Avenue Bank 1996 - 1998
Texas Federal Credit Union 1992 - 1996
Skills
Sales Management, Sales, Workers Compensation, Property & Casualty..., Insurance, Umbrella Insurance, Commercial Lines, Small Business, Commercial Vehicle, Casualty, Commercial Insurance, Underwriting, General Insurance
Education
University of Phoenix 2002 — 2004
Bachelors, Marketing
Dallas County Community College 1993 — 1995
Associates, Business
FedEx Services November 2012 - Present
FedEx Services July 2010 - November 2012
SuperMedia LLC June 2009 - July 2010
AAA Texas July 2007 - June 2009
Sleep Experts Inc August 2006 - September 2007
Security Consultants Group January 2002 - September 2006
Skills
Mediation, Sales Management, Account Management, New Business Development, Negotiation, Consultative Selling, PowerPoint, Customer Service, Team Building, Outlook, Customer Relations, Mentoring, Selling, Salesforce.com, Team Leadership, Online Marketing, Direct Sales, Cold Calling, Logistics, Problem Solving, Customer Satisfaction, Microsoft Office, CRM, Sales, Sales Process, Management, Marketing, Email Marketing, Process Improvement, B2B, Time Management, Customer Retention, Analysis, Networking, SEO, Leadership, Training, Sales Presentations, Business Development, Lead Generation, Recruiting, Operations Management, SEM, Market Planning, Strategy, Teamwork, Solution Selling, Pricing, LTL, Transportation
Education
Dallas Baptist University 2010 — 2012
MBA, Conflict Resolution Management
Dallas Baptist University 2009 — 2012
MBA, Business-Conflict Resolution Management
Navarro College 1995 — 1997
Gen, Law
Auto Club Enterprises (AAA) August 2003 - Present
Automobile Club of Southern California January 2013 - Present
AAA Texas July 2011 - December 2012
AAA Missouri August 2010 - June 2011
AAA Texas January 2010 - July 2010
AAA Texas February 2007 - December 2009
Automobile Club of Southern California December 2005 - January 2007
Automobile Club of Southern California August 2003 - November 2005
City of Los Angeles June 1996 - July 2003
Skills
Underwriting, Insurance, Direct Sales, Sales Management, Budgeting, Field Sales, Sales, Team Management, Business Development, Strategic Planning, Customer Service, Analysis, Team Building, Negotiation, Liability, Recruiting, Business Planning, Claim, Account Management, CRM, Direct Marketing, Customer Satisfaction, Business Analysis, Property & Casualty..., Management, Customer Retention, Budgets, Process Improvement, Call Centers, General Insurance, Forecasting, Strategy, Marketing Strategy, Sales Operations, Operations Management, Casualty, New Business Development, Vendor Management, Coaching, Financial Analysis, Marketing, Contract Negotiation, Leadership, Team Leadership, Risk Management, Project Management, Selling, Cold Calling, Sales Process, Commercial Insurance
Education
Texas A&M Commerce 2010 — 2012
Master of Business Administration (MBA)
Concordia University-Irvine 2008 — 2009
Bachelor of Arts (B.A.), Business Administration and Leadership
Nationstar Mortgage 2012 - Present
McCurdy & Candler, LLC 2010 - 2012
State Farm Insurance Company: Helenbrook Agency 2010 - 2011
AAA Texas 2009 - 2009
Tuesday Morning 2008 - 2009
Rare Hospitality 2003 - 2008
Skills
General Insurance..., Property & Casualty..., Life & Health Insurance..., Paralegal Certfication, Insurance, Human Resources, Customer Service, Hospitality, Real Estate, Bankruptcy, Mortgage Lending, Escrow
Education
Georgia Department of Insurance 2009 — 2012
Property & Casualty License, Insurance
The University of Georgia 2011 — 2011
Paralegal Certification, Legal Studies
Georgia State University 2002 — 2006
Bachelors, Sociology, Spanish
AAA Texas April 2012 - Present
VHA May 2006 - October 2008
Houliham Lokey Howard & Zukin 2001 - 2004
Skills
Customer Retention, Customer Service, Leadership, Management, Marketing, Process Improvement, Strategic Planning, Team Building, Training, Strategy, Sales, Program Management, Marketing Strategy
Education
California State University-Northridge 1997 — 2001
AAA Texas June 2011 - Present
AAA Texas August 2010 - June 2011
Staton June 2005 - March 2011
Mary Kay Inc. 2008 - 2010
Education
University of Texas at Dallas - Naveen Jindal School of Management 2008 — 2011
Marketing
Brookhaven Community College 2005 — 2008
AAA Texas May 2008 - Present
KTBS 2008 - Present
CBS News December 2007 - May 2008
National Air Traffic Services November 2007 - May 2008
WFAA TV August 2003 - November 2007
WAGA-TV (Fox 5 News) 2002 - 2004
Mutual Broadcasting/Mutual Black Network 1983 - 1987
Education
Embry Riddle Aeronautical University 2004 — 2004
Advanced Certificate/Aviation Investigation and Management
Georgia State University 2002 — 2003
Aviation Studies
University of Wisconsin-Madison 1978 — 1983
B.S., Journalism
JCPenney October 2011 - Present
AAA Texas January 2007 - October 2011
Automobile Club of Southern California 2004 - 2006
Stradling Yocca Carlson & Rauth 2002 - 2004
Mullen & Henzell 1999 - 2002
Seyfarth Shaw 1998 - 1999
Morgan Lewis & Bockius 1994 - 1998
Jones Day 1992 - 1993
Warner Norcross & Judd 1992 - 1992
Asbury Park Press 1990 - 1991
Skills
Litigation, Arbitration, Legal Writing, Employment Law, Litigation Management, Mediation, Alternative Dispute..., Legal Research, Civil Litigation, Contract Negotiation, Insurance, Dispute Resolution, Courts, Commercial Litigation, Corporate Law, Trials, Legal Assistance, Corporate Governance, Claim, Legal Compliance, Internal Investigations, Licensing, Product Liability, Privacy Law, Intellectual Property, Securities Regulation, Copyright Law, Litigation Support, Appeals
Education
University of Michigan Law School 1991 — 1994
JD, Law
Northwestern University 1984 — 1988
BS, Journalism
Somerville High School 1981 — 1984
AAA Texas January 2010 - Present
AAA Texas June 2008 - January 2010
William Davis Realty 1999 - 2006
Integrity Real Estate Company 2001 - 2004
Skills
Insurance, Training, Real Estate, Mortgage Lending, Management, Fixed Annuities, Life Insurance, Marketing, Investment Properties, Sales, Loans, Recruiting, Account Management, Negotiation, Customer Retention, B2B, Employee Benefits
Education
DeVry University 2007 — 2010
Human Resource Management
Berkeley College 1992 — 1994
Business Management
CareCredit July 2010 - January 2013
AAA Texas August 2007 - November 2009
Skills
Sales Manager, Customer...
Education
California State University-Fullerton, Mihaylo College of Business and Economics 1981 — 1983
AAA Texas July 2010 - Present
Norwegian Cruise Line January 2009 - May 2010
ICE Gallery May 2008 - January 2009
Prestige Travel May 2007 - May 2008
ICE Gallery May 2004 - May 2007
Points of Interest Travel October 2001 - May 2004
Westridge Travel October 1991 - October 2001
Skills
Business Travel, Call Centers, Hotels, Leisure, Leisure Travel, Project Planning, Sales, Sales Management, Selling, Time Management, Tourism, Vacation
Education
Cerritos College 1990 — 1991
Business
Associated Schools International 1986 — 1987
Travel, Travel
AAA Texas March 2009 - Present
Prudential California Realty May 2006 - February 2009
Education
Portland State University 1968 — 1969
General, Business
AAA Texas January 2009 - Present
Dimont & Associates 2007 - 2008
Capital Group 2003 - 2005
Education
California State University-Fullerton 1987 — 1993
AAA Texas August 2007 - Present
Automobile Club of Southern California January 2003 - August 2007
Golden Globe Travel Bureau 1997 - 2003
City Travel Of Diamond Bar 1993 - 1997
Education
California State Polytechnic University-Pomona 1991 — 1994
University of California, Irvine 1989 — 1991
Social Ecology
Samuel Gompers Secondary School 1983 — 1989
Men In Kilts- Texas April 2015 - Present
The Hamilton Agency January 2014 - Present
Ambit Energy December 2011 - December 2013
Dagley insurance and finanacial Servicies April 2010 - May 2012
AAA Texas July 2009 - April 2010
Houston Aeros Hockey Club 2009 - 2010
Republic Harley-Davidson August 2006 - March 2008
Texas A&M Sports network 2000 - 2005
Houston Rockets August 1997 - June 2000
Skills
Sales Management, Marketing Communications, Marketing Strategy, Public Speaking, Negotiation, Leadership, Event Planning, New Business Development, Direct Sales, Advertising, Sales, Cold Calling, Entrepreneurship, Microsoft Office, Social Media Marketing, Marketing, Coaching, Insurance, Training, Account Management, Small Business, Real Estate, Time Management, Sales Process, Program Management, Team Building, Social Networking, Selling, Business Development, Networking
Education
Winthrop University 1994 — 1997
Bachelor of Business Administration (B.B.A.), Marketing
Newberry College 1993 — 1994
Marketing
Jacksonville University 1991 — 1992
Business
'Self-Employed' March 2014 - Present
AAA Texas November 2004 - February 2014
Skills
Insurance, Property & Casualty..., Customer Service, Training, Call Center
Education
California State University-Long Beach 1994 — 2002
Kinesiology, Athletic Training
California State University-Long Beach 1994 — 2002
Bachelor of Arts (B.A.), Kinesiology and Exercise Science
Bank Of Amreica June 2008 - Present
AT&T Advertising Solutions December 2008 - June 2009
Countrywide Insurance Group June 2008 - November 2008
AAA Texas 1995 - 2008
Skills
Customer Service, Sales, New Business Development, Sales Management, Insurance
Education
Texas State Technical College 1979 — 1980
Cosmetology
Amarillo College
Travel and Tourism
AAA Texas April 2009 - Present
Enterprise Rent-A-Car January 2002 - December 2008
Skills
Time Management, Customer Service, Financial Analysis, Customer Satisfaction, Microsoft Excel, Management, Sales, Forecasting, Budgets, Inventory Management, Microsoft Office, Accounting
Education
Brigham Young University 1992 — 1998
BA, International Relations
Brigham Young University 1992 — 1997
BA INTERNATIONAL RELATIONS
AAA Texas Project LeadAAA TexasJanuary 2010 - December 2012
AAA Texas January 1995 - December 2009
Skills
Team Building, Insurance, Budgets, Management, Project Management, Risk Management, Property & Casualty..., Account Management, Process Improvement, Call Center, Leadership, Call Centers, Analysis, Program Management
Education
Iona College
Bachelor of Business Administration
AAA ARIZONA, INC. September 1997 - Present
AAA Arizona Inc 1997 - 2014
AAA Arizona Inc 1997 - 2014
AAA Texas July 1985 - August 1997
Travel Planners May 1982 - June 1985
Skills
Microsoft Office, Travel, Account Reconciliation, Journal Entries, Microsoft Office 2007, Sales, Budgets, Management, Training, Outlook, Call Centers, Access, Customer Service, Customer Satisfaction, Microsoft Excel
Education
East Central University 1967 — 1970
BSEd, Education, 3.something
AAA Texas 2002 - Present
Automobile Club of Southern California February 2001 - February 2002
Education
California State University-Fullerton 1998 — 2000
BA, Computer Science, Child Development
American InterContinental University
Bachelors, Business Management
trustaff December 2013 - Present
Scott & White Healthcare May 2011 - December 2013
AAA Texas February 2004 - September 2007
Skills
Healthcare, Health Insurance, Insurance, Customer Service, Managed Care, Workers Compensation, Microsoft Office, Outlook, PowerPoint, Microsoft Excel, Claim, Microsoft Word, Healthcare Management
Education
Brookhaven Community College 2010 — 2011
Associate of Arts and Sciences (AAS), Registered Nursing/Registered Nurse
Texas Tech University 1996 — 2000
Bachelor of Arts (B.A.), History
HCL Technologies June 2014 - Present
TSA May 2013 - June 2014
FFE Transportation Services April 2012 - April 2013
Compushare January 2011 - August 2011
Texas Workforce Solutions, Irving, TX office July 2010 - December 2010
Metro Volkswagen March 2010 - June 2010
Application Engineering Group June 2009 - December 2009
Computer Resource Solutions March 2009 - June 2009
AAA Texas August 2006 - June 2008
Automobile Club of Southern California November 1993 - April 2006
Skills
Root Cause Analysis, Training, Troubleshooting, Operating Systems, Active Directory, Software Documentation, Process Improvement, System Administration, Servers, Microsoft Exchange, Technical Support, Hardware, Data Center, Windows Server, Disaster Recovery, VMware, Networking, Security, Laptops, XP, System Deployment, Cisco Technologies, Information Technology, Citrix, Virtualization, Access, SharePoint, Windows, VPN, Software Installation, Help Desk Support, Computer Hardware, Call Centers, Visio, Network Administration, Windows 7, DHCP, ITIL, IT Management, Network Security, Switches, Blackberry, IT Operations, TCP/IP, DNS, BMC Remedy, VMware ESX, Firewalls, Routers, Antivirus
Education
Dallas County Community College 2010 — 2010
CompTIA A+ Hardware Essentials
El Camino College
dBase IV
PRAIRIE STATE UNIVERSITY
Undergraduate Coursework in TV Broadcasting and RPG II Programming
AAA Texas August 2012 - Present
AAA Texas January 2011 - August 2012
Wells Fargo Bank January 2007 - January 2011
Wells Fargo Financial January 2005 - June 2007
Skills
Recruiting, Leadership, Training, Sales, Sales Management, Management, Strategic Planning, Coaching, Marketing, Customer Service, Mortgage Lending, Credit, Loans, Banking, Relationship Management, Financial Services, Consumer Lending, Underwriting, Team Building, Consulting, Account Management, Loan Origination
Education
Penn State University 2000 — 2004
Bachelor of Science, Marketing and International Business
Immaculate Conception Catholic Church May 2014 - Present
Cima Solutions Group May 2014 - July 2014
AAA Texas March 2012 - April 2014
CPI Office Products January 2012 - March 2012
Precision Art Dental Lab February 2011 - February 2012
SomnoMed Inc July 2010 - February 2011
Northstar Bank of Texas July 2005 - July 2010
Pointbank June 2003 - July 2005
Skills
Banking, Customer Service, Credit, Management, Customer Satisfaction, Insurance, Accounting, Microsoft Excel, QuickBooks, Loans, Accounts Payable, PowerPoint, Sales, Account Management, Team Building, Cross Selling
Education
University of North Texas 2005 — 2007
North Central Texas College 2003 — 2005
General Studies
Aubrey High School 1999 — 2003
Distinguished Diploma, 2003
Keller Williams Realty DFW September 2014 - Present
AAA Texas November 2009 - July 2014
Brent Cooper State Farm Insurance May 2008 - November 2009
First Option Mortgage 2006 - 2007
Don Davis Auto Group 2002 - 2006
Capital One Auto Finance 2000 - 2002
Skills
Real Estate, Strategy, Research, Negotiation, Loans, Finance, Legal Liability, Insurance, Customer Service, Management, Credit, Financial Services, Financial Analysis, Analysis, Sales, Leadership, Process Improvement
Education
Austin College 1996 — 2000
Bachelor of Arts
Allen High School 1992 — 1996
Health Markets September 2015 - Present
AT&T August 2015 - Present
Homeland HealthCare March 2012 - August 2015
Jackson Hewitt Tax Service Inc. January 2015 - April 2015
Homeland HealthCare December 2011 - March 2012
Homeland HealthCare April 2011 - December 2011
AAA Texas May 2009 - May 2011
ECCO Sko A/S December 1999 - March 2009
Nordstrom July 1993 - December 1999
Skills
Business channel..., Sales Team Training &..., Key Account Management, Claims, Insurance, Customer Service, Customer Relations, Inside Sales, Wholesale Sales, Customer Negotiations, Customer Retention, People Skills, MS Office tools, Persuasion, Business Development, CRM, Cold Calling, Management, Microsoft Office, Negotiation, Wholesale, Claim, Sales Management, Training, Sales, Team Building, New Business Development, Account Management, Call Centers, Marketing, Strategic Planning, Coaching, Leadership, Process Improvement, Customer Satisfaction, Employee Benefits, Recruiting, Disability Insurance, Direct Sales, Forecasting, Sales Operations, Marketing Strategy, Retail, Property & Casualty..., Budgets, Problem Solving, Time Management, Health Insurance, Strategy, Merchandising
Education
Cal State Fullerton 1992 — 1994
John C. Fremont 1989 — 1992
AAA Texas December 2012 - Present
Thomas Industrial Network January 1998 - December 2012
Maxwell Energy Products 1997 - 1998
GEC Marconi Materials Corporation 1992 - 1997
Skills
Sales, Account Management, Forecasting, Marketing, PPC, SEM, Customer Service, Online Advertising, Lead Generation, Web Analytics, Online Marketing
Education
Northern Arizona University
B.S. Journalism, Public Relations Minor
University of San Diego
Paralegal Certificate
Expeditors International May 2011 - Present
ABC Fine Wine & Spirits February 2010 - May 2010
AAA Auto Club South November 2009 - February 2010
Guardian Group, Inc. May 2008 - August 2008
AAA Texas June 2006 - March 2008
Skills
Customer Service, Computer Maintenance, Windows, Microsoft Office, Insurance, Claim, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Account Management, Access, Data Entry, Logistics, Import/Export Operations, High Throughput..., Computer Hardware, Networking
Education
Tarrant County College 2012 — 2015
AS, Computer Science
College of Central Florida 2009 — 2010
AS, Computer Science
Trinity Valley Community College 2009 — 2010
Associate of Science (AS), Computer Science
Fossil Ridge High School 2001 — 2005
High School Diploma
AAA Texas March 2010 - Present
Automobile Club of Southern California March 2009 - May 2010
AAA Texas May 2006 - March 2009
Grange Insurance December 2002 - May 2006
Skills
Claim, Insurance, Property & Casualty..., Liability, Commercial Insurance, General Insurance, Property Damage, Commercial Lines
Education
Franklin University 2002 — 2003
BS, Business
Ohio Wesleyan University 1998 — 2002
BA, Sports Management
AAA Texas August 2013 - Present
Aruba Petroleum March 2012 - August 2013
Texas Premier Title November 2011 - March 2012
Anderson Oil & Gas, Inc. April 2010 - August 2011
Skills
Customer Service, Microsoft Office, Team Building, PowerPoint, Analysis, Strategic Planning, Business Strategy, Research, Event Planning, Social Media, Telephone Skills
Education
The University of Texas at Dallas 2009 — 2012
Business Administration, Business
El Centro College 2006 — 2009
Associate of Science (A.S.), Paralegal Program
Capital One Auto Finance April 2015 - Present
Capital One December 2014 - Present
AAA Texas September 2014 - November 2014
Bank of America March 2008 - April 2014
Bright Horizons November 2006 - March 2008
Skills
Team Leadership, Management, Mortgage Servicing, Risk Analysis, Mortgage Banking, Mortgage Collections, Short Sale Analysis, Quality Control, Performance Management, Customer Service, Public Speaking, Testing, Administration, Research, Internal Audit, Inventory Management, Loan Servicing, Default Servicing, Teaching, Microsoft SQL Server, Windows, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Photoshop, Outlook
Education
Oral Roberts University
Bachelors of Arts, Religious studies
AAA Texas October 2014 - Present
Lutheran Family & Children's Services of Missouri (LFCS) June 2011 - October 2014
Commerce Bancshares, Inc. February 2008 - April 2010
New Day Financial LLC February 2006 - May 2007
Skills
Leadership, Management, Training, Software Documentation, CRM, Leadership Development, Team Leadership, Coaching, Networking, Team Building, Strategic Planning, Insurance, Time Management, Customer Service, Fundraising, Community Outreach, Event Planning, Nonprofits, Public Speaking, Sales
Education
Florida Institute of Technology 2013 — 2014
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management
Urban Counseling Clique August 2015 - Present
Behavioral Health Agency in Dallas, TX 2012 - Present
Golden Opportunity Youth Association Dallas July 2013 - August 2015
Specialized Transformation Counseling and Consulting March 2012 - August 2013
Southwestern Womens Surgery Center 2010 - 2012
New Beginning Center June 2010 - 2010
Kraft Foods Garland TX 2009 - 2010
Mesquite Independent School District 2008 - 2009
AAA Texas August 2008 - 2008
Skills
Mental Health Counseling, Grief Counseling, Life Coaching, Family Therapy, adolescent counseling, Elder Care, Consulting, Adolescent Psychiatry, Model Portfolio, Acting, Modeling, eClinical Works, Client Billing, Microsoft Office, Dispatching, Customer Service, Call Centers, Marketing, Web Development, Internet, Creative Direction, Nonprofits, Behavioral Health, Case Managment, Group Therapy, Social Services, Anger Management, Case Management, Career Counseling
Education
Capella University 2013 — 2016
Doctor of Philosophy Human Services, Public Leadership
Capella University 2007 — 2010
Masters of Science Degree, Mental Health Counseling/Counselor
University of Louisiana at Monroe 2000 — 2005
Bachelor's degree, Human Biology
Pronto Insurance Company April 2011 - Present
Hallmark Personal Lines at Hallmark Insurance Company October 2009 - March 2011
AAA Texas August 2007 - October 2009
Nationwide Insurance September 2002 - July 2007
Skills
Insurance, Casualty, Claims Management, Property & Casualty..., Subrogation, Process Improvement, Claim, Legal Liability, Liability, Casualty Insurance, General Insurance, Personal Injury, Underwriting, Commercial Insurance
Education
Baylor University - Hankamer School of Business 1998 — 2002
BBA, Finance, MIS
National Life Group January 2014 - Present
National Life Group February 2012 - January 2014
National Agents Alliance January 2011 - February 2012
AAA Texas June 2009 - January 2011
Skills
PowerPoint, Customer Service, Word, Excel, Outlook
Education
The American College 2014 — 2015
Certified Financial Planner
The American College 2013 — 2014
Chartered Life Underwriter
Austin College 2005 — 2009
Bachelor of Business Administration, Business Administration, Religion
AAA Texas January 2006 - Present
Mercury Insurance May 2005 - December 2005
Farmers Insurance Group of Companies March 2003 - May 2005
Skills
Property & Casualty..., Insurance, Underwriting, Commercial Insurance, Liability, General Insurance, Workers Compensation, Claim, Risk Management, Customer Service, Umbrella Insurance, Strategic Planning, Property, Account Management, Team Building
Education
Florida State University 1996 — 2001
Bachelor of Science (BS), Risk Management/Insurance
YOOX Group October 2014 - Present
Bluefly February 2013 - April 2014
Bodum USA Inc November 2010 - April 2012
Bodum USA Inc February 2008 - November 2010
AAA Texas May 2007 - November 2007
JPMorgan Chase & Co. Auto Finance April 2005 - May 2007
JPMorgan Chase - Auto Finance/Bank one (merger) February 2004 - April 2005
JPMorgan Chase - Auto Finance September 2002 - February 2004
Skills
Customer Satisfaction, Retail, Customer Service, Negotiation, Team Building, Sales Management, Microsoft Office, Sales, Process Improvement, Six Sigma, Photoshop, Fashion RTW, Training, Social Media, Leadership, Management
Education
Borough of Manhattan Community CollegeNew
Hofstra University
SJC
Terminix November 2013 - Present
Private Family February 2013 - November 2013
AAA Texas February 2010 - November 2012
Private Family - volunteer April 2008 - February 2010
AAA Michigan August 2006 - April 2008
American Express May 2005 - September 2006
J. Martin Travel January 1998 - May 2002
Alber Orchard and Cider Mill August 1988 - June 1999
Westgate Travel August 1990 - April 1996
Skills
Travel Management, Accounts Receivable, Business Travel, Customer Service, Sales, Tourism, Hotels, Training, Hospitality, Sabre, Travel Planning, Account Management, Sales Management, Cruises, Negotiation, Marketing, Team Building, Customer Retention, Call Centers, Vacation, Event Management, Trade Shows, Event Planning, Leadership, Call Center, Contract Negotiation, Sales Operations, Microsoft Office, Group sales, ASW400
Education
Conlin-Hallissey School of Tourism 1990 — 1990
Certificate, Travel / Tourism, 4.0
Cleary University 1987 — 1990
Didn't earn degree, have 36 credit hours, Business Management, 3.7
Northwest Assistance Ministries December 2014 - Present
Pronto Insurance February 2014 - October 2014
Garage Shelves 4 You 2012 - 2013
ACE Cash Express May 2011 - December 2011
Cash America August 2002 - March 2011
AAA Texas July 2001 - June 2002
AMCO Insurance March 1999 - April 2001
CompUSA September 1996 - February 1999
OfficeMax July 1989 - September 1996
Mobil Oil May 1984 - April 1989
Skills
Outlook, Budgets, Team Building, Leadership Development, Sales Management, Customer Service, Sales, Team Management, New Business Development, Employee Training, Coaching, Recruiting, Performance Management, Customer Satisfaction, Human Resources, Business Analysis, Marketing, Employee Benefits, Business Process..., Negotiation, Talent Management, Training, Insurance, Business Development, Employee Relations, Leadership, Microsoft Excel, Account Management, Management, Banking, Financial Services, Talent Acquisition, Strategic Planning, Organizational..., Project Management
Education
Lone Star College System 2012 — 2013
PC Desktop Support Specialist, Computer and Information Sciences and Support Services, 3.81 GPA
NOVA 1982 — 1984
Physical Sciences
TC Williams 1978 — 1980
AAA Texas April 2007 - Present
Automobile Club of Southern California October 2002 - April 2007
Office of Thrift Supervison/Department of the Treasury 1988 - 2002
Education
Cypress College
AAA Texas October 2007 - Present
Pleasant Holidays May 1995 - September 2007
Skills
Hospitality, Hotels, Tourism, Marketing Strategy, Hospitality Industry, Event Management, Event Planning, New Business Development, Customer Service, Strategic Planning, Social Media, Public Speaking, Online Advertising, Online Travel, Strategic Partnerships, Sales Management, Leadership, Business Development, Budgets, Trade Shows, Account Management, Marketing, Management, Cruises, Travel Management, Leisure Travel, Negotiation, Sales, Team Building
Education
Northeastern State University
Bachelor's degree, Travel and Tourism
AAA Texas February 2015 - Present
Ecova March 2014 - Present
Silverleaf Resorts March 2012 - March 2014
KFC November 2009 - January 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, Customer Service, English, Outlook, Windows, Public Speaking, Communication, Hiring, Leadership
Education
Brookhaven Community College 2012 — 2015
Medical Billing and Coding
Holmes Community College 1997 — 1999
Associate of Arts (A.A.), Pre-Physical Therapy Studies
AAA Texas October 2014 - Present
Carlisle & Gallagher Consulting Group June 2010 - January 2013
Bank of America October 2004 - May 2010
Skills
Microsoft Office, Foreclosure Specialist;..., Leadership, Outlook, Financial Analysis, Microsoft Excel, Banking, Microsoft Word, Risk Management, Team Building, Strategic Planning, Analysis, PowerPoint, Process Improvement, Team Leadership, Access, Negotiation, Training
Education
Northwood University 2014 — 2016
Bachelor’s Degree, Business Administration and Management, General
University of North Texas
Towers Watson February 2014 - Present
Towers Watson August 2011 - February 2014
AAA Texas 2009 - 2011
Texas Army National Guard 2007 - 2009
21st Century Insurance 2005 - 2009
Texas Army National Guard 2003 - 2009
GEICO 2002 - 2005
Skills
Insurance, Call Centers, Sales, Health Insurance, Customer Service, Training, Underwriting, Employee Benefits, Team Building, Coaching, Recruiting, Medicare, Selling, Customer Retention, Outlook, Employee Training, Microsoft Excel, Benefits Administration, Umbrella Insurance, Workers Compensation, Homeowners, Life Insurance, Customer Satisfaction, Military, Time Management, Organizational..., Thought Leadership, Microsoft Office, Sales Management, Call Center, Direct Sales, Customer Service..., Human Resources, Excel, Hard Worker, Work Ethic, Training & Development, Military Leadership, Able To Work Under..., Able to work..., Attention To Detail, Attendance, Mentoring, Customer Relations, Cognos, Leadership, Management, Account Management, Attendance Management
Education
American Military University
BS, Accounting
AMEDD 2004 — 2004
EMT-B
Utah College of Massage Therapy Inc-Salt Lake City 1998 — 1999
Certification, Massage Therapy
AIG American General May 2011 - Present
AAA TEXAS December 2009 - July 2010
COMCAST CABLE April 2003 - August 2008
Education
College of Biblical Studies-Houston 2011 — 2012
current student, Christian Counseling
MCKINNEY JOB CORPS 1983 — 1986
medical assitant, High School/Secondary Diplomas and Certificates
Dr. Rath USA, Inc August 2010 - Present
City of La Quinta June 2005 - August 2008
AAA Texas September 2003 - January 2005
Education
Tech Skills San Jose, CA 2008 — 2009
Certification, Accounting
College of the Desert 2007 — 2007
Certificate, Accounting 1B
AAA Washington April 2012 - February 2014
AAA Texas February 2000 - October 2011
Skills
Leadership, Team Building, Training, Customer Satisfaction, Project Management, Account Management, Marketing, Sales Management, Property & Casualty..., Commercial Insurance
Education
Central Washington University 1994 — 1998
Bachelor's degree, Sociology, 3.5
AAA Texas November 2009 - July 2010
Nationwide Insurance January 2007 - October 2009
Skills
Highly detail oriented, Works well with a team, Works well individually, Multi Tasking, High Pressure..., Goal-oriented..., High Pressure Situations, High level of initiative, Great Motivator, Friendly Personality
Education
Amarillo College
AAA Texas September 2014 - Present
Sprint February 2013 - September 2014
Atmos Energy June 2003 - July 2012
Waco Police Department July 1994 - December 1999
Skills
Typing, Research, Microsoft Excel, Microsoft Office, Fax, Bilingual, Call Centers, Customer Service, Data Entry, Accounting, Outlook, Administrative..., Microsoft Word, PowerPoint, Telephone Skills, 10 Key, Training, Team Leadership, Windows, Filing, Event Planning, Team Building, Customer Support, Customer Retention, Sales
Education
Mclennan Community College 2001 — 2003
Criminal Justice and Corrections
Four C Business School 1982 — 1983
Associate's degree, Executive Assistant/Executive Secretary
Cigna July 2015 - Present
AAA Texas April 2014 - July 2015
AAA Texas January 2014 - April 2014
The Home Depot October 2010 - December 2013
The Home Depot April 2007 - October 2010
Education
University of Phoenix 2013 — 2016
Business Global Management
Delgado Community College
Accounting
AAA Texas August 2014 - Present
Allstate August 2012 - August 2014
EEOC January 2014 - May 2014
YMCA June 2011 - August 2013
Skills
Microsoft Office, Microsoft Excel, Time Management, Microsoft Word, Training, Teamwork
Education
University of Houston 2012 — 2014
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Dallas County Community College 2010 — 2012
Associate of Applied Science, Business Administration and Management, General
AAA Texas 2014 - 2015
Greenwood King Properties June 2013 - May 2014
Houston Supply January 2013 - June 2013
Score Valve Services Inc October 2011 - January 2013
Joe Myers Ford/Mazda/Kia November 2010 - October 2011
Education
Houston Community College 2007 — 2009
Associate of Arts (A.A.), 3.9