RightNow Company

Industry: Software company

Description

Oracle RightNow is a customer relationship management software service for enterprise organizations. It was originally developed by RightNow Technologies, Inc., which was acquired by Oracle Corporation in 2011. Founder: Greg Gianforte Founded: 1997, Bozeman, MT Headquarters: Bozeman, MT Ceased operations: October 24, 2011 Parent organization: Oracle Corporation Subsidiaries: RightNow Technologies Ltd, Salesnet Inc.,

RightNow List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at RightNow. You can filter them based on skills, years of employment, job, education, department, and prior employment.

RightNow Salaries. You can even request information on how much does RightNow pay if you want to. Learn about salaries, pros and cons of working for RightNow directly from the past employees.

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RightNow Employees

Employee
Years
Job
Industry
Sonia Williamson Sonia Williamson Bozeman, Montana Details
Sonia Williamson's RightNow Experience August 2009 - June 2012
Job User Experience & Interaction Designer at Workiva
Industry Financial Services
Experience
Workiva  June 2012 - April 2015
RightNow   August 2009 - June 2012
Dayton Area Chamber of Commerce  February 2007 - May 2008

Skills
Graphic Design, User Interface Design, Interaction Design, Adobe Creative Suite, User Experience, User-centered Design, Flash, Web Design, Wireframes, Art Direction, User Experience Design, Graphics, CSS, Web Development, User Interface, Awesomeness, Agile Methodologies

Education
University of Dayton   2001 — 2005
Bachelor of Arts (B.A.), Graphic Design

Jeff Lutzenberger Jeff Lutzenberger Bozeman, Montana Details
Jeff Lutzenberger's RightNow Experience November 2010 - November 2011
Job Senior Software Engineer, iOS Lead at Pulsara, Inc
Industry Computer Software
Experience
Pulsara  April 2014 - Present
Workiva  December 2013 - April 2014
Workiva  August 2013 - January 2014
Workiva  June 2012 - August 2013
Hellroaring Micromachines, LLC   January 2010 - January 2013
Oracle  November 2011 - June 2012
RightNow   November 2010 - November 2011
Integrated Engineering Software, Inc.   January 2001 - October 2010
Montana State University  1999 - 2005

Skills
Python, REST, MySQL, PHP, JavaScript, C#, Google App Engine, Web Applications, jQuery, OpenGL, .NET, Web Development, C, OAuth, APIs, Databases, C/C++, iOS, Parallel Processing, Nginx, Node.js, Objective-C, CouchDB, DirectX, Go, Ruby, Vagrant, Chef, AWS, Git, Web Services, Amazon Web Services..., Mobile Applications, Algorithms, SOAP, C++, Health Care Systems, HIPAA, Mobile Health, Telemedicine, Swift

Education
Montana State University-Bozeman   1999 — 2005
Doctor of Philosophy (Ph.D.), Engineering

Montana State University-Bozeman   1998 — 2000
Master's of Science, Civil Engineer Numerical Analysis

Emily Coombs Emily Coombs Bozeman, Montana Details
Emily Coombs's RightNow Experience April 2011 - March 2012
Job North America Marketing Operations
Industry Computer Software
Experience
Oracle  March 2012 - Present
RightNow   April 2011 - March 2012
MercuryCSC  September 2008 - January 2011
MercuryCSC  September 2005 - September 2008
Bozeman Chronicle   2002 - 2004

Skills
Brand Awareness, Email Marketing, Messaging, Digital Marketing, Customer Experience, Brochures, Newsletters, Advertising, Magazines, Print, Editing, Writing, Awareness, Customer Relations, Scrum, Process Improvement, Process Development, Marketing Operations, Agile Project Management, Corporate Branding, Brand Communication, Proofreading, Event Marketing, SEO, Integrated Marketing, Marketing Communications, Marketing, Social Media Marketing, Marketing Strategy, Content Strategy, Event Planning, Marketing Automation, Multi-channel Marketing, B2B Marketing, Online Advertising, CRM, SaaS, Sales Enablement, Strategic Partnerships, Go-to-market Strategy, Salesforce.com, Enterprise Software, Analytics, Online Marketing, Customer Service

Education
State University of New York College at Geneseo   1998 — 2000
B.A., English

Heather Fust Heather Fust Bozeman, Montana Details
Heather Fust's RightNow Experience July 2007 - December 2010
Job Senior Director Customer Excellence at Apttus
Industry Information Technology and Services
Experience
Apttus  April 2014 - Present
Oracle  January 2011 - March 2014
RightNow   July 2007 - December 2010
RightNow   October 2005 - June 2007
Cargill  May 2002 - October 2005

Skills
Business Intelligence, SaaS, IT Strategy, Business Analysis, Professional Services, Program Management, Requirements Analysis, Software Project..., Business Process, Management Consulting, Project Management, MS Project, Microsoft Excel, Project Delivery, Community Service, Microsoft Project, Software Documentation, Management, Product Management, CRM, Process Improvement, Cross-functional Team...

Education
University of Central Florida   1999 — 2002
Bachelor's degree, Management Information Systems, General

Erin Beierwaltes Erin Beierwaltes Greater Denver Area Details
Erin Beierwaltes's RightNow Experience January 2011 - February 2012
Job
Industry Management Consulting
Experience
Boomtown Accelerator  January 2015 - Present
Designed Culture   January 2012 - Present
BigVisible Solutions  May 2012 - July 2013
Conscires Agile Practices   March 2011 - June 2012
RightNow   January 2011 - February 2012
InfoPrint Solutions  February 2010 - January 2011
InfoPrint Solutions Company  September 2008 - January 2011
Colorado vNet  March 2004 - June 2008
Colorado vNet  December 2003 - March 2004
Hewlett-Packard  2002 - 2003

Skills
Organizational..., Entrepreneurship..., Design Thinking, Lean Startup, Agile Methodologies, StrengthsFinder, Start-up Consulting, Start-ups, Coaching, Workshop Facilitation, Lean Software..., Systems Thinking, Scrum, Kanban, Agile Project Management, Gallup Strengths, Organizational..., Software Project..., Software Development, Project Management, Change Management, Program Management, Integration, SDLC, Cross-functional Team..., Lean Thinking, Business Process..., Product Management, Management, Process Improvement, Project Portfolio..., Certified Scrum Master..., Project Delivery, Leadership, Business Analysis, Resource Management, Software Quality..., Enterprise Software, Scaled Agile, Product Discovery, Team Facilitation, Brainstorm Facilitation, Startup Development, Business Process, Consulting

Education
University of Colorado at Boulder   2006 — 2010
Masters of Engineering

Wellesley College   1999 — 2003
BA

Doug Dishman Doug Dishman Dallas, Texas Details
Doug Dishman's RightNow Experience 2000 - 2001
Job Account Director, Customer Success Virtual Communication Webinars SAAS Technology
Industry Internet
Experience
ON24  February 2015 - Present
ON24  August 2011 - February 2015
ON24  May 2009 - August 2011
Dishman Remodeling   June 2001 - April 2009
RightNow   2000 - 2001

Skills
Key Account Management, Customer Service, Conflict Resolution, Relationship Developer, Forecasting, Strategic Planning, Customer Advocacy, Technical Support, Project Coordination, Mentoring, Streaming Media, Salesforce.com, Webinars, Webcasting, Web Video, Strategic Partnerships, Project Management, Account Management, Lead Generation, SaaS, Strategy, CRM, Management

Education
Texas A&M University   1992 — 1997
Bachelor of Science (BS), Industrial Distribution

Landon Bubnash Landon Bubnash Somers, Montana Details
Landon Bubnash's RightNow Experience January 2011 - January 2012
Job Audio Engineer, IT Technician
Industry Computer Software
Experience
Kalispell Regional Healthcare  July 2014 - Present
Best Buy  June 2013 - July 2014
Oracle  January 2012 - May 2012
RightNow   January 2011 - January 2012
RightNow   August 2009 - December 2010
Target  June 2007 - August 2009

Skills
Music Production, Sound Design, Sound Editing, Sound Reinforcement, Sound Production, Live Sound, Film Scoring, Computer Music, HTML, CSS, IT Management, Computer Repair, Computer Maintenance, Software Quality..., Software Installation, Microsoft Office, Online Marketing, Sound

Education
Montana State University-Bozeman   2006 — 2012
Bachelor of Arts, Music Technology

Schmidt Doug Schmidt Doug Bozeman, Montana Details
Schmidt Doug's RightNow Experience April 2008 - February 2012
Job Principal QA Engineer at Oracle Social
Industry Information Technology and Services
Experience
Oracle  March 2012 - Present
RightNow   April 2008 - February 2012
RightNow   2006 - February 2008
RightNow   July 2004 - 2006

Skills
Software Quality..., Test Planning, Quality Center, Testing, Agile Methodologies, Manual Testing, Quality Assurance, Test Management, Regression Testing, Test Cases, System Testing, SDLC, User Acceptance Testing, Scrum, Defect Tracking, Enterprise Software, Cloud Computing, SaaS, Software Development, SQL, CRM, Software Project...

Education
Montana State University-Bozeman   2000 — 2004
Bachelor of Science (B.S.), Computer Science

North Dakota State University   1993 — 1997
Bachelor of Science (B.S.), Zoology/Animal Biology

Jill Scarbrough Jill Scarbrough Seattle, Washington Details
Jill Scarbrough's RightNow Experience October 2011 - June 2012
Job Customer Success, Enterprise Team Manager at Tableau Software
Industry Computer Software
Experience
Tableau Software  January 2014 - Present
Tableau Software  July 2012 - Present
RightNow   October 2011 - June 2012
RightNow   December 2010 - October 2011
Southern Growth Studio  May 2010 - August 2010
The Campus Special  May 2008 - August 2008
National Food Services Management Institute   August 2006 - November 2007

Skills
Cold Calling, Customer Experience, Lead Generation, Account Management, Direct Sales, Sales Process, Business Development, Sales, Marketing, B2B, Sales Operations, New Business Development, Market Research, Social Media, CRM

Education
University of Mississippi - School of Business Administration   2009 — 2010
MBA, Masters of Business Administration

University of Mississippi - School of Business Administration   2005 — 2009
Human Resource Management

Art Lansing Art Lansing San Francisco Bay Area Details
Art Lansing's RightNow Experience June 2011 - September 2011
Job Sales at Avangate
Industry Computer Software
Experience
Avangate  August 2014 - Present
Avangate  June 2012 - August 2014
Saint Francis House  January 2011 - June 2014
Seattle University Dance Marathon   March 2012 - February 2013
Seattle University Crew   April 2011 - December 2011
RightNow   June 2011 - September 2011
Thurgood Marshall Elementary School  October 2010 - January 2011
RightNow   June 2009 - July 2009

Skills
SaaS, Customer Experience, Web Analytics, Product Management, Email Marketing, Cloud Computing, Digital Marketing, Google Analytics, SEO, Brand Awareness, Social Media, Social Media Marketing, HTML, Marketing Communications, Marketing, Marketing Strategy, Corporate Branding, Communication, Non-profits, English, Business Communications, Sales, Sales Research, Strategic Partnerships, Lead Generation, Social Networking, Competitive Analysis, Fundraising, E-commerce, Salesforce.com

Education
Seattle University   2010 — 2014
Bachelor of Arts, Business Administration: Business and Economics; focus on Marketing and Finance

Woodside Priory   2006 — 2010

Karolis Karalevicius Karolis Karalevicius San Francisco, California Details
Karolis Karalevicius's RightNow Experience February 2011 - September 2011
Job Director of Operations and Business Development
Industry Internet
Experience
StartupHouse   April 2013 - Present
Lithuanian American Community, SF Chapter   April 2013 - Present
Google  September 2011 - September 2012
StartupBus  February 2010 - January 2012
RightNow   February 2011 - September 2011
eGain Communications  November 2010 - February 2011
The Chicago Scholars Foundation   June 2008 - August 2010
eCribz Inc.   October 2006 - September 2007
Goldberg Kohn  May 2007 - July 2007
LSG Sky Chefs  June 2006 - August 2006

Skills
Business Analysis, Business Strategy, Marketing Strategy, International Business, Economic Development, E-commerce Consulting, Social Media, Customer Experience, Marketing, Sales, Business Development, Online Advertising, Digital Marketing, Strategy, Lead Generation, Start-ups, Sales Process, Salesforce.com, SEO, Product Management, Leadership, Non-profit..., Non-profit Volunteering, Management, Entrepreneurship, Strategic Partnerships

Education
University of Illinois at Urbana-Champaign   2004 — 2008
BA, Economics

National University of Singapore   2008 — 2008
BA, Economics

Thomas Fallucco Thomas Fallucco Greater Atlanta Area Details
Thomas Fallucco's RightNow Experience November 2010 - June 2011
Job Security Services, Director
Industry Computer & Network Security
Experience
Dell SecureWorks  June 2011 - Present
RightNow   November 2010 - June 2011
Menue Americas Corporation  January 2010 - December 2010
CDC Software  March 2007 - December 2009
Innovative Design Ideas, Inc.   2005 - 2007
Firstwave Technologies, Inc.   2001 - 2005
Global Food Exchange  2000 - 2001
Earthlink  1999 - 2000
MindSpring  1996 - 1999

Skills
Strategy, Strategic Planning, Go-to-market Strategy, Sales Management, Cross-functional Team..., Direct Sales, Solution Selling, Business Alliances, Strategic Partnerships, SaaS, Channel, Cloud Computing, New Business Development, Business Strategy, Marketing Strategy, Channel Partners, Sales, Selling, Account Management, Enterprise Software, Security, Start-ups, Partner Management, Partner Development, Sales Process, Channel Management

Education
University of Dayton   1992 — 1996
Marketing Minor, English Minor, Communications Major

De Smet Jesuit High School   1988 — 1992

Meghan Vaughn Meghan Vaughn San Francisco Bay Area Details
Meghan Vaughn's RightNow Experience 2010 - October 2012
Job Experienced Event Manager Events
Industry Events Services
Experience
salesforce.com  September 2014 - Present
Event Management  October 2012 - Present
Bloomberg LP  November 2013 - August 2014
Oracle  2012 - 2013
RightNow   2010 - October 2012
JPMorgan  2004 - 2009

Skills
Event Management, Social Media, Product Marketing, Sales Support, Program Management, Training Coordination, Trade Show Coordination, Special Events, Corporate Events, Wedding Planning, Trade Shows, Sales Operations, Event Planning, Training, Email Marketing, Social Media Marketing

Education
University of California, Davis
Bachelor of Arts (B.A.)

University of Sydney
Bachelor of Arts (BA)

Justin Lindh Justin Lindh Bozeman, Montana Details
Justin Lindh's RightNow Experience February 2004 - February 2012
Job Senior Software Engineer at WebFilings
Industry Information Technology and Services
Experience
Workiva  January 2014 - Present
Oracle  March 2012 - December 2013
RightNow   February 2004 - February 2012
Personal Contracting   January 1997 - 2012

Skills
Java, JavaScript, Android, PHP, Web Services, HTML5, CSS, Web Servers, Scrum, HTML 5, Web Applications, Cloud Computing, SOAP, MySQL, XML, C++, Java Enterprise Edition, Agile Methodologies, C#, REST, Software Engineering, Software Design, Git, Software Development

Education
Montana State University-Bozeman   2001 — 2004
Bachelor of Science (B.S.), Computer Science

Washington State University   2000 — 2001

Russell Sipes Russell Sipes Belgrade, Montana Details
Russell Sipes's RightNow Experience April 2011 - Present
Job Application Engineer at Helix Business Solutions
Industry Computer Software
Experience
Helix Business Solutions  July 2014 - Present
RightNow   April 2011 - Present
Oracle  April 2011 - July 2014
TechRanch   October 2008 - April 2011
Harbor Technologies  January 1998 - February 2003

Skills
web, JavaScript, HTML5, PHP, PhpMyAdmin, jQuery, CSS, CSS Sprites, Responsive Web Design, RightNow, Technical Training, Pre-Sales Technical..., Enterprise Software, CRM, SaaS, MySQL, Cloud Computing, Web Development, Demand Generation, Software Development, XML, HTML 5, Digital Marketing, HTML, Consulting, Integration

Education
Montana State University-Bozeman   2006 — 2008
Computer Science

University of Montana   1988 — 1991
Bachelor of Fine Arts (BFA), Sculpture, A

Kortnee Johnson Kortnee Johnson Bozeman, Montana Details
Kortnee Johnson's RightNow Experience October 2011 - March 2012
Job M&A
Industry Computer Software
Experience
Oracle  February 2015 - Present
Apttus  September 2013 - February 2015
Oracle  March 2012 - August 2013
Quail Hollow Cooperative Day School   January 2012 - June 2013
RightNow   October 2011 - March 2012
GroVia   September 2009 - September 2011
Allied Engineering Services, Inc.   February 2003 - September 2009

Skills
Microsoft Office, Administration, Calendars, Event Management, Administrative Support, Customer Relations, Scheduling, Coordination, Excel, Expenses, Outlook, Word, Invoicing, Payroll, PowerPoint, Accounts Payable, Software Documentation, Marketing, Customer Service, Microsoft Word, Microsoft Excel, Process Scheduler, SaaS

Education
Montana State University-Bozeman   1998 — 2002
Business Management, Business

Randy Braun Randy Braun Madison, Wisconsin Area Details
Randy Braun's RightNow Experience January 2011 - June 2011
Job PharmD Candidate 2016 University of Wisconsin
Industry Pharmaceuticals
Experience
University of Wisconsin-Madison School of Pharmacy  September 2012 - Present
Oracle  December 2011 - Present
Dean Clinic  May 2014 - May 2015
RightNow   January 2011 - June 2011
RightNow Technologies  January 2010 - April 2011
RightNow Technologies  December 2008 - January 2010
RightNow Technologies  2004 - December 2008

Education
University of Wisconsin-Madison   2012 — 2016
Doctor of Pharmacy (Pharm.D.)

Montana State University-Bozeman   2010 — 2012
Pre-Pharmacy Studies

Montana State University-Bozeman   1998 — 2004
Bachelor of Science (B.S.), Computer Science

Brian Delaney Brian Delaney San Francisco, California Details
Brian Delaney's RightNow Experience January 2010 - December 2010
Job Account Manager Retail/eCommerce at NetSuite
Industry Computer Software
Experience
NetSuite  April 2015 - Present
Mindjet  January 2013 - April 2015
Clarizen  January 2012 - December 2012
salesforce.com  January 2011 - December 2011
RightNow   January 2010 - December 2010
RightNow Technologies  July 2007 - December 2009

Skills
Cloud Computing, SaaS, Solution Selling, Salesforce.com, Account Management, Enterprise Software, CRM, Sales Operations, Project Management, Sales, Strategic Planning, Analytics, Lead Generation, Management, New Business Development, Sales Management, B2B, Demand Generation, Customer Experience, Strategic Partnerships, Sales Process, Direct Sales, Professional Services, Start-ups, Business Development

Education
The University of Montana - School of Business Administration   1999 — 2004
BS, Marketing and Mangement

Missoula Sentinel   1996 — 1999
High School

Anita Zabel Anita Zabel Portland, Oregon Details
Anita Zabel's RightNow Experience October 2009 - November 2011
Job Technical Account Manager at Oracle
Industry Computer Software
Experience
Oracle  January 2015 - Present
Jive Software  October 2013 - December 2014
Oracle  November 2011 - October 2013
RightNow   October 2009 - November 2011

Skills
SaaS, Cloud Computing, Enterprise Software, CRM, Professional Services, Business Analysis, Solution Selling, Software Project..., Pre-sales, Requirements Analysis, Business Intelligence, Customer Experience, SQL, Integration, Program Management, Microsoft Office, Analytics, Project Management, Agile Methodologies, Customer Service, Solution Architecture, Leadership, Management, JavaScript, Software Implementation, PHP, Call Centers, Account Management

Education
Montana Tech of the University of Montana   1998 — 2002
Computer Science, Major

Darah Moore Darah Moore Great Falls, Montana Area Details
Darah Moore's RightNow Experience January 2011 - November 2011
Job Marketing Events Coordinator at Foundant Technologies
Industry Computer Software
Experience
Foundant Technologies  September 2014 - Present
Rodan + Fields Dermatologists  December 2012 - Present
VISIONS Service Adventures  March 2013 - August 2014
RightNow   January 2011 - November 2011
Colliers International  August 2003 - July 2005
Micron Technology  April 1994 - July 2003

Skills
Market Research, Marketing Event Planning

Education
The University of Montana
Business Administration

Kyle Harrington Kyle Harrington Greater Denver Area Details
Kyle Harrington's RightNow Experience October 2000 - October 2002
Job Area Sales Manager at Ormco a division of Danaher
Industry Medical Devices
Experience
Ormco  October 2002 - Present
Ormco a division of Danaher   October 2002 - Present
RightNow   October 2000 - October 2002
Harrington Guide Service   June 1996 - October 2000

Skills
Digital Marketing, Business Development, Medical Devices, Customer Service, Sales Operations, Sales, CRM, Dentistry, Orthodontics, Capital Equipment, Selling, Sales Process, Product Development, Territory Management, Cold Calling, Sales Force Development

Education
University of Colorado at Boulder   1991 — 1996
BA, Biology

Dan Andrews Dan Andrews Boulder, Colorado Details
Dan Andrews's RightNow Experience April 2010 - March 2012
Job Software Developer at Techstars
Industry Venture Capital & Private Equity
Experience
Techstars  July 2012 - Present
Oracle  March 2012 - July 2012
RightNow   April 2010 - March 2012
UC Berkeley  January 2007 - December 2008
UC Berkeley  May 2008 - August 2008
Alaska AFL­-CIO, Anchorage, AK   May 2006 - November 2006
Andrews & Hunt Painting Services   April 2005 - September 2005

Skills
C++, C, PHP, Embedded PHP, PHP Extensions, Code Ignitor, Zend Framework, Python, Application Development, Web Applications, Web Services, GNU Make, Gdb, MySQL, Bash, Shell Scripting, SOAP, Emacs, Linux, Linux Tools, Apache, API, LAMP, CVS, Git, Software Development, APIs, Ruby on Rails, Ruby, Software Engineering, Open Source, Perl

Education
University of California, Berkeley   2005 — 2009
BA, Mathematics, Statistics, 3.5

University of Alaska Anchorage   2003 — 2005
Philosophy, Economics (transferred)

Chugiak High School   1999 — 2003
H.S. Diploma

Chris Albro Chris Albro Bozeman, Montana Details
Chris Albro's RightNow Experience July 2010 - November 2011
Job Director, Enterprise Account Management at Zendesk
Industry Information Technology and Services
Experience
Zendesk  April 2015 - Present
Zendesk  September 2014 - Present
Oracle  October 2011 - August 2014
RightNow   July 2010 - November 2011
Guthy-Renker  January 2008 - June 2010
Exertus, LLC   2005 - 2007
AOL  2003 - 2005
Fannie Mae  2001 - 2003
Ridgeway Systems & Software   2000 - 2002

Skills
Customer Experience, CRM, Change Management, Team Management, Customer Experience..., SaaS, Leadership, Cloud Computing, Solution Selling, Program Management, Requirements Analysis, Management, SDLC, Strategy, Business Analysis, Enterprise Software, Business Development, Pre-sales, Management Consulting, Analytics, Business Process, Product Management, Integration, Business Process..., Business Intelligence, Vendor Management, IT Strategy, Consulting, Outsourcing, Software Project...

Education
University of North Carolina at Chapel Hill   1988 — 1992
BA

The Community School   1984 — 1988

Danielle Wanderer Danielle Wanderer Bozeman, Montana Details
Danielle Wanderer's RightNow Experience March 2012 - August 2012
Job CEO at SplashLab
Industry Information Technology and Services
Experience
SplashLab Social  March 2015 - Present
SplashLab Social  2015 - 2015
SplashLab Social  2014 - 2015
SplashLab Social  2014 - 2015
Qualtrics  August 2012 - December 2014
RightNow   March 2012 - August 2012
RightNow (acquired by Oracle)   June 2011 - March 2012
RightNow Technologies  December 2010 - June 2011
RightNow Technologies  May 2009 - November 2010
RightNow Technologies  November 2007 - May 2009

Skills
Product Marketing, Positioning, Channel Sales, Product Management, Affiliate Marketing, SaaS, Enterprise Software, Cloud Computing, Customer Experience, Demand Generation, CRM, Go-to-market Strategy, Marketing Automation, Sales Enablement, Solution Selling, Competitive Analysis, Multi-channel Marketing, Lead Generation, Start-ups, Strategic Partnerships, B2B Marketing, Business Development, Marketing, Account Management, Sales Management, Analytics, B2B, Salesforce.com, Sales Operations, Strategy, Professional Services, Sales Process, Sales, Management, Marketing Management, Leadership, New Business Development, Integrated Marketing, Email Marketing, Pre-sales, Product Launch, E-commerce, Cross-functional Team..., Software Industry, Business Alliances, Business Intelligence, Channel Partners, Direct Sales

Education
University of Arizona, Eller College of Management   1990 — 1992
MBA, Finance, Marketing

University of Arizona   1987 — 1992
B.A., German

Matthew Yates Matthew Yates Greater New York City Area Details
Matthew Yates's RightNow Experience January 2011 - June 2011
Job Freelance UI Designer
Industry Design
Experience
Freelance Design and Photography   November 2014 - Present
Time Inc.  November 2014 - September 2015
McCann Erickson  April 2013 - August 2014
RODE Advertising  September 2012 - January 2013
Silver Fox Productions  January 2012 - September 2012
Publicis  June 2011 - August 2011
RightNow   January 2011 - June 2011
Z Group   March 2010 - July 2010

Skills
Art Direction, User Experience, Adobe Creative Suite, Presentation Design, Typography, Web Design, Customer Service, PowerPoint, Windows, Mac OS, User Interface Design, Motion Design, Account Management, Digital Photography

Education
Seattle Pacific University   2005 — 2010
Bachelor's of Arts, Visual Communications/Graphic Design

Joseph Swanson Joseph Swanson Bozeman, Montana Details
Joseph Swanson's RightNow Experience July 2011 - March 2012
Job Software Engineer in Test
Industry Information Technology and Services
Experience
Workiva  May 2015 - Present
Workiva  February 2014 - May 2015
Oracle  February 2013 - February 2014
Oracle  March 2012 - February 2013
RightNow   July 2011 - March 2012
Alpha Solutions Inc  January 2006 - September 2011
Zoot Enterprises  September 2008 - August 2011

Skills
Web Development, PHP, Python, Shell Scripting, Arduino, Physical Computing, Microcontrollers, Mathematica, Quality Assurance, Automated Software..., C++, Java, Oracle Applications, Blogging, Wordpress, SQL, SaaS, Testing, c#, xUnit, Linux, Git, Servo Control, Software Engineering, Test Automation, XML, Subversion, C#, Unix, Ruby, Web Applications, SOAP, Software Development, Scrum, Web Services, Bash

Education
Montana State University-Bozeman   1998 — 2004
Bachelor of Science (BS), Mathematics

Roy Hegger Roy Hegger Greater Denver Area Details
Roy Hegger's RightNow Experience May 2011 - April 2012
Job Marketing Automation and Digital Demand Generation
Industry Information Technology and Services
Experience
361 Capital  July 2014 - Present
Oracle  November 2013 - March 2014
University of Colorado  2014 - 2014
Oracle  March 2012 - October 2013
RightNow   May 2011 - April 2012
RightNow   April 2009 - May 2011
RightNow   August 2008 - April 2009
MontanaPBS  August 2005 - August 2008
MontanaPBS  August 2005 - August 2008
MontanaPBS  August 2005 - July 2008

Skills
Marketing, Market Research, Advertising, Sales, Video, Analytics, E-commerce, Online Advertising, CRM, SaaS, Business Intelligence, Sales Operations, Management, Program Management, Sales Process, Cloud Computing

Education
University of Colorado at Boulder - Leeds School of Business   2013 — 2015

Montana State University   2004 — 2008
Bachelor of Science, Marketing

Lindsey Hanna Lindsey Hanna Bozeman, Montana Details
Lindsey Hanna's RightNow Experience February 2010 - December 2010
Job Software Engineer at Workiva, Financial Reporting Solutions
Industry Financial Services
Experience
Workiva  September 2012 - Present
SRI International  August 2011 - August 2012
RightNow   February 2010 - December 2010

Skills
Java, JavaScript, C#, HTML, CSS, PHP, Technical Writing, Git, Tortoise SVN, Windows, Python

Education
Montana State University-Bozeman   2007 — 2012
Bachelor of Science (B.S.), Computer Science

The University of Dundee   2009 — 2009
Applied Computing & Business

Lance Rayburn Lance Rayburn Erie, Colorado Details
Lance Rayburn's RightNow Experience March 2009 - December 2011
Job Independent Contractor, Systems Integrations/Architecture
Industry Computer Software
Experience
Monomi Technologies, LLC   February 2013 - Present
Apex IT  October 2014 - August 2015
Gloo  June 2014 - September 2014
Eventus Solutions Group, LLC  August 2013 - May 2014
Oracle  September 2012 - August 2013
Wiland Direct  December 2011 - September 2012
RightNow   March 2009 - December 2011
Westwind Web Solutions   March 2008 - January 2009

Skills
PHP, MySQL, Cloud Computing, .NET, SaaS, Apache, JavaScript, Databases, Java, SQL, jQuery, Web Applications, Database Design, XML, Customer Experience, Software Development, Scrum, Programming, Agile Methodologies, Linux, Drupal, Shell Scripting, Web Services, AJAX, SOAP, jQuery UI, YUI, GIT, SAML 2.0, Ruby, Sales Force Development, CRM, Mule ESB, Oracle Service Cloud, Oracle Sales Cloud, Oracle Marketing Cloud, Oracle PaaS

Education
University of Advancing Technology   2008 — 2010
M.T., Software Engineering

University of North Texas   2004 — 2006
B.S., Hospitality Management

Faith Christian

Tudley Haskins Tudley Haskins Great Falls, Montana Area Details
Tudley Haskins's RightNow Experience February 2010 - June 2011
Job Principal QA Engineer at Oracle
Industry Computer Software
Experience
Oracle  July 2012 - Present
LexisNexis  June 2011 - June 2012
RightNow   February 2010 - June 2011
RightNow Technologies  May 2008 - June 2011
Zoot Enterprises  2004 - 2008

Skills
Perl, Agile, Testing, Python, Unix, QTP, Agile Methodologies, Scrum, XML, Linux, Software Quality..., Test Planning, MySQL, Unix Shell Scripting, Regression Testing, Web Services, Bash, Quality Center, Performance Testing, C#, Shell Scripting, Java, JavaScript, SOAP, Git, Databases, HP QTP, SDLC, Oracle, Web Applications, Test Automation, PHP, Microsoft SQL Server, Quality Assurance, SQL, Cloud Computing

Education
Montana State University-Bozeman   1996 — 2000
Bachelors, Computer Science

Jaia Zimmerman Jaia Zimmerman San Francisco Bay Area Details
Jaia Zimmerman's RightNow Experience March 2006 - Present
Job
Industry Computer Software
Experience
RightNow   March 2006 - Present

Skills
Analyst Relations

Education
Stanford University

Chris Omland Chris Omland Bozeman, Montana Details
Chris Omland's RightNow Experience January 2010 - September 2011
Job Product Management Director at Oracle
Industry Computer Software
Experience
Oracle  February 2012 - Present
RightNow Technologies  September 2011 - February 2012
RightNow   January 2010 - September 2011
RightNow Technologies  July 2008 - January 2010
SandCherry, Inc.   September 2003 - June 2008
SandCherry, Inc.   May 2003 - September 2003
University of Colorado at Boulder  January 2002 - May 2003

Skills
Product Management, Competitive Analysis, Business Strategy, Technical Product..., SaaS, Software Development, Product Development, Architecture, Enterprise Software, Cloud Computing, Agile Methodologies, Product Marketing, Mobile Applications, Start-ups, Business Development, Project Management, SQL, Web Services, Program Management, E-commerce, CRM, Integration, RightNow, Solution Selling, Agile Project Management, Customer Experience, Pre-sales, Requirements Analysis, Go-to-market Strategy, Strategy, Architectures

Education
University of Colorado Boulder - Leeds School of Business   2005 — 2008
MBA, Masters Business Administration

University of Colorado Boulder   1998 — 2003
B.S., Computer Science

Maggie Hebron Maggie Hebron San Francisco Bay Area Details
Maggie Hebron's RightNow Experience January 2009 - March 2012
Job Global Marketing Manager at Access Clinical Partners
Industry Media Production
Experience
Access Clinical Partners / GoHealth Urgent Care   February 2015 - Present
salesforce.com  March 2013 - June 2015
barrettSF  January 2015 - February 2015
French Press Films  August 2012 - August 2014
Oracle  March 2012 - August 2012
RightNow Technologies  September 2009 - March 2012
RightNow   January 2009 - March 2012
Hatch Festival   2006 - 2010
Yellowstone Club  2007 - 2009
Helly Hansen Bozeman   2006 - 2008

Skills
Social Media, Customer Experience, Event Management, Video, Editing, Networking, Organization, Sales, CRM, Program Management, Event Planning, Recruiting, Customer Service, Human Resources, Time Management, Product Marketing, Project Planning, Interviews, Budgets, Social Networking

Education
Montana State University-Bozeman   2005 — 2009
BA Fine Arts, Media/Theater Arts, Film, Photography

Montana State University-Bozeman   2005 — 2009

Bob Pailthorpe Bob Pailthorpe Bozeman, Montana Details
Bob Pailthorpe's RightNow Experience January 2007 - February 2012
Job Experienced Marketing Professional Field Marketing, Demand Generation, Sales Enablement, Event Management
Industry Computer Software
Experience
Qualtrics  October 2012 - Present
Oracle  March 2012 - September 2012
RightNow   January 2007 - February 2012
RightNow   April 2004 - December 2006
Cadence Design Systems  2001 - March 2004
Simplex Solutions  May 1998 - 2001

Skills
Sales, Marketing, Program Management, Field Marketing, SaaS, Demand Generation, Sales Enablement, Lead Generation, Customer Experience, CRM, Cloud Computing, Product Marketing, Sales Process, Solution Selling, Analytics, B2B, Product Management, Strategy, Enterprise Software, Multi-channel Marketing, Business Development, Management, Account Management, Sales Operations, Go-to-market Strategy, Strategic Partnerships, Sales Presentations, Marketing Automation, Direct Sales, Business Alliances

Education
Santa Clara University   1992 — 1995
BS, Business Management

Greg Meyer Greg Meyer Monument, Colorado Details
Greg Meyer's RightNow Experience April 2000 - December 2001
Job at
Industry Information Technology and Services
Experience
Intel Corporation  April 2013 - Present
University of Colorado Athletic Board   January 2012 - Present
AePONA  September 2009 - April 2013
The Maximus Group, LLC   April 2007 - September 2009
Mission of Mercy  January 2007 - June 2007
TeleTech  January 2003 - May 2007
RightNow   April 2000 - December 2001
MatrixOne  January 1999 - April 2001
Oracle  November 1996 - January 1999

Skills
Mobile Devices, Telecommunications, Business Development, New Business Development, SMS, Product Management, Strategic Planning, Web Services, Account Management, Product Development, Sales Management, Cloud Computing, Strategic Partnerships, Product Marketing, Mobile Technology, SaaS, Program Management, Wireless, Go-to-market Strategy, International Sales, Direct Sales, Solutions Marketing, Location Based Services, Mobile Applications, Mobile Communications, Professional Services, Solution Selling, VAS, Mobile Payments, Partner Management, Channel Partners, Mobile Content, Mobile Commerce, Business Alliances, Competitive Analysis, Mobile Marketing, Vendor Management, Cloud Applications, Mobile Internet, Strategy, CRM, Pre-sales, Telco, Start-ups, Leadership, Enterprise Software, Managed Services, VoIP, Global Business..., Cross-functional Team...

Education
University of Colorado at Colorado Springs   1994 — 1998

Demi Christakos Demi Christakos Greater Boston Area Details
Demi Christakos's RightNow Experience 2005 - 2012
Job Lead Solution Engineer at Salesforce
Industry Computer Software
Experience
Salesforce  January 2015 - Present
Oracle  September 2013 - Present
Oracle  March 2012 - September 2013
RightNow   2005 - 2012
Fidelity Investments  October 2004 - August 2005
John Hancock  December 1999 - September 2004
Keyport Life Insurance Company  1997 - 1999
Monet Jewelry  1995 - 1997
Godiva Chocolatier  1994 - 1995
Filene's  1993 - 1994

Skills
CRM, Software Project..., SDLC, SaaS, Business Analysis, Professional Services, Consulting, Cloud Computing, Requirements Analysis, Software Documentation, Integration, Project Management

Education
Syracuse University   1989 — 1993

Joseph Keith De Serrano Joseph Keith De Serrano Bozeman, Montana Details
Joseph Keith De Serrano's RightNow Experience July 2009 - March 2012
Job Technical Migration Manager at Oracle
Industry Information Technology and Services
Experience
Oracle  March 2012 - Present
RightNow   July 2009 - March 2012

Skills
Software Project..., Agile Methodologies, Leadership, Requirements Analysis, Cloud Computing, Software Documentation, Upgrades, Team Management, Cross-functional Team..., Cross-functional..., Requirements Gathering, PMP, Long-term Customer..., Communication, Integration, Team Building, Problem Solving, Enterprise Software, CRM, Management Consulting, IT Strategy, IT Management, SaaS, Business Analysis, Business Intelligence, Professional Services

Education
Montana State University-Bozeman   2012 — 2015
Master Engineering and Science Management, Business Administration, Management and Operations

University of Washington   2000 — 2001
Bachelor of Arts (B.A.), Independent Studies

Loren Block Loren Block Bozeman, Montana Details
Loren Block's RightNow Experience June 2004 - April 2011
Job Senior Principal Applications Engineer at Oracle
Industry Computer Software
Experience
Oracle  March 2012 - Present
RightNow   June 2004 - April 2011

Skills
SOA, C/C++, C#, Visual Studio, NUnit, Agile Methodologies, MbUnit, PHP, WPF, XAML, LINQ, .NET, SaaS, Scrum, Java, JavaScript, SQL, Visual Basic, UML, WinForms, Lisp, Cloud Computing, Database Design, Software Engineering, Software Design, Web Services, Test Driven Development, XML, Software Development, Architectures, C++

Education
Montana State University-Bozeman   2004 — 2006
Master of Science (M.S.), Computer Science

Montana Tech of the University of Montana   2000 — 2004
Bachelor of Science (B.S.), Computer Software Engineering

Dustin Mulcahey Dustin Mulcahey New York, New York Details
Dustin Mulcahey's RightNow Experience January 2003 - May 2005
Job Software Engineer at Google
Industry Higher Education
Experience
Google  June 2014 - Present
Nomi  March 2013 - April 2014
Manhattan College  August 2011 - May 2013
CUNY Graduate Center  September 2005 - May 2009
Google  June 2007 - August 2007
RightNow   January 2003 - May 2005

Skills
Abstract Algebra, Category Theory, Haskell, Java, C++, Python, Linux, LaTeX, OCaml, C, Computer Science, Statistics, JavaScript, Teaching, Algorithms, Bash, R, Research, Software Engineering, Matlab, Git, University Teaching, OS X, PHP, Theory, MySQL, Science, Numerical Analysis, Ruby, Fortran, Prolog, Artificial Intelligence, Mathematical Modeling, College Teaching, HTML, Game Theory, Software Design, Data Mining, Unix, Perl, Servlets, Applied Mathematics, Programming, Mathematica, JUnit, Oracle PL/SQL...

Education
City University of New York Graduate Center   2005 — 2011
Doctor of Philosophy (Ph.D.), Mathematics

Rochester Institute of Technology   2001 — 2005
Bachelor of Science (BS), Computer Science

Camille Christopherson Camille Christopherson Greater Minneapolis-St. Paul Area Details
Camille Christopherson's RightNow Experience August 2008 - March 2012
Job
Industry Consumer Services
Experience
Oracle  January 2012 - Present
RightNow   August 2008 - March 2012
RightNow Technologies  August 2009 - July 2011
HiveLive   August 2008 - September 2009
CK Media  October 2007 - August 2008
Weaver Multimedia Group  August 2006 - August 2007
Colorado Housing and Finance Authority  August 2005 - August 2006
University of Denver, Bridge Project   2002 - 2003

Skills
SaaS, Enterprise Software, Start-ups, Cloud Computing, Professional Services, Marketing, Project Management, Leadership, Agile Methodologies, Analytics, Solution Selling, Product Management, Salesforce.com, E-commerce, CRM, Consulting, Account Management, Cross-functional Team..., Sales Process

Education
University of Denver   2003 — 2005

University of St. Thomas   1997 — 2001
BA

Wayzata High School

Maureen Meeds Maureen Meeds Greater Denver Area Details
Maureen Meeds's RightNow Experience September 2011 - November 2012
Job Regional Director, Client Success, Service Cloud Applications
Industry Computer Software
Experience
Oracle  December 2012 - Present
RightNow   September 2011 - November 2012
Open Range Communications  June 2009 - May 2011
Qwest Communications  June 2008 - June 2009
Westwood College Online  April 2007 - April 2008
Cloud 10 Corporation  2006 - 2007
Verizon Business/MCI  2003 - 2006
MCI  2001 - 2003
MCI  1999 - 2001
MCI  1991 - 1999

Skills
Process Improvement, SaaS, Call Centers, Program Management, Customer Experience, Call Center, Leadership, Salesforce.com, Vendor Management, Customer Service, Forecasting, Strategic Planning, Sales Operations, Telecommunications, Customer Satisfaction, Account Management, Analysis, Business Analysis, Team Leadership, Budgets, Project Planning, Business Process..., Operations Management, Contact Centers, Avaya, Start-ups, Coaching, Analytics, Business Intelligence, RightNow, IVR, Workforce Planning, Metrics, Workforce Management, Inventory Management, Provisioning, Reporting & Analysis, Capacity Planning, Quality Management, Continuous Improvement, Financial Planning, SAP, Budgeting, Planning, Cost Reduction, CTI, Sales Support, Vendor Relations, Budget Management, Verint

Education
University of Montana
BS, Accounting

Johnson, Danelle Johnson, Danelle Missoula, Montana Details
Johnson, Danelle's RightNow Experience February 2008 - December 2011
Job Technical Suport at Oracle
Industry Information Technology and Services
Experience
Oracle  February 2011 - Present
RightNow   February 2008 - December 2011

Skills
Technical Support

Education
The University of Montana   1995 — 1997
Legal Assistant/Paralegal

Durgesh Alapati Durgesh Alapati Morrisville, North Carolina Details
Durgesh Alapati's RightNow Experience August 2006 - March 2011
Job Sr Implementation Analyst at PPD
Industry Pharmaceuticals
Experience
PPD  April 2015 - Present
PPD  August 2011 - March 2015
RightNow   August 2006 - March 2011

Skills
PL/SQL, Oracle, Java, VXML, IVR, SQL, Requirements Analysis, Software Development, Integration, Quality Assurance, Unix, Agile Methodologies, XML, Software Project..., Software Documentation, SharePoint, SDLC, Visio, Databases

Education
Rochester Institute of Technology   2004 — 2006
Master's degree, Computer Science

Roderick Peace Roderick Peace Bozeman, Montana Details
Roderick Peace's RightNow Experience October 2010 - March 2012
Job Director Product Management RightNow Cloud Service at Oracle
Industry Internet
Experience
Oracle  March 2014 - Present
Oracle  October 2010 - March 2014
RightNow   October 2010 - March 2012
The Cimarron Group  November 2009 - October 2010
Trailer Park  March 2008 - November 2009
The Revere Group  2009 - 2009
bigriginteractive.com   May 2000 - March 2008
Personal Consulting  2004 - 2007
DMI Music & Media Solutions  2000 - 2005
FPA Marketing   1997 - 2000

Skills
Web Development, Flash, ASP.NET, User Experience, JavaScript, PHP, Information Architecture, CSS, User Interface Design, Mobile Applications, Digital Media, Web Applications, MySQL, HTML 5, SQL, Integration, Leadership, Marketing Strategy, Innovation, CRM, SaaS, Technological Innovation, Software Development, Digital Marketing, Online Marketing, Analytics, Program Management, E-commerce, Entrepreneurship, Solution Architecture, Cloud Computing, Project Management

Education
Pepperdine University, The George L. Graziadio School of Business and Management   2004 — 2006
MBA, Executive MBA

University of Phoenix   2003 — 2004
BS IT, Information Technology

NET

James M. Smith James M. Smith Dallas/Fort Worth Area Details
James M. Smith's RightNow Experience February 2011 - February 2012
Job Business Transformation / "Skill Transfer" Consultant
Industry Education Management
Experience
Boeing  April 2012 - Present
RightNow   February 2011 - February 2012
Phase 4   May 2008 - February 2011
INCAT  2008 - 2009
IBM  January 1992 - July 2007
Sikorsky Aircraft  2005 - 2005
Sikorsky  2002 - 2005
IBM  1992 - 2001
CADAM INC  1990 - 1992
CADAM INC  1986 - 1992

Skills
Business Process, Software Documentation, Training, Process Improvement, Integration, Business Analysis, Aerospace, Project Management, CRM, Pre-sales, Change Management, Team Leadership, Management, Enterprise Software, Management Consulting, Engineering, Unix, Cross-functional Team..., Analysis, PMP, Piloting, Strategy, ENOVIA LCA, CATIA V5, Instructional Design

Education
The University of Texas at Arlington
Mechanical Engineering

Bill Davis Bill Davis Toronto, Canada Area Details
Bill Davis's RightNow Experience March 2007 - March 2008
Job Enterprise Account Executive at New Relic, Inc.
Industry Computer Software
Experience
New Relic, Inc.   August 2014 - Present
Jive Software  October 2009 - August 2014
Pattern Discovery Technologies   April 2008 - October 2009
RightNow   March 2007 - March 2008
BEA Systems  February 2005 - February 2007
Quest Software  September 1997 - January 2005
Solarsoft Business Systems  June 1995 - September 1997

Skills
Enterprise Software, SaaS, Solution Selling, Account Management, Banking, Business Development, CRM, Channel, Cloud Computing, Customer Service, Direct Sales, ERP

Education
Niagara University   1993 — 1995
MBA, Finance

University of Toronto   1984 — 1989
B.Commerce, Finance

Jennifer Jagusch Jennifer Jagusch Greater Minneapolis-St. Paul Area Details
Jennifer Jagusch's RightNow Experience May 2010 - December 2011
Job Sr. Sales Compensation Manager at Zendesk
Industry Computer Software
Experience
Zendesk  February 2014 - Present
Xactly Corporation  December 2011 - February 2014
RightNow   May 2010 - December 2011
RightNow   January 2009 - May 2010
RightNow Technologies  October 2007 - January 2009
RightNow Technologies  January 2007 - October 2007
Red Wing Software   September 2004 - January 2007
Target  November 2001 - September 2004

Skills
Highly Analytical, Attention To Detail, Deadline Driven, Incentive Programs, Analytical Skills, Sales Compensation, Business Development, Leadership, Analytics, Analysis, Sales, Enterprise Software, Cloud Computing, SaaS, Business Process, Business Intelligence, Management, Sales Enablement, NetSuite

Education
University of Minnesota Duluth   1998 — 2001
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services

University of Minnesota-Duluth   1997 — 2001
Bacehlor of Business Administration, Marketing Major, Communications Minor

Daniel Block Daniel Block Washington, District Of Columbia Details
Daniel Block's RightNow Experience May 2005 - August 2008
Job Associate Sterne Kessler
Industry Law Practice
Experience
Sterne, Kessler, Goldstein & Fox   September 2011 - Present
Fogg & Powers, LLC   June 2010 - August 2010
Eidelman Crossley, LLC   June 2009 - August 2009
RightNow   May 2005 - August 2008

Skills
Patents, Patent Prosecution, Networking, Intellectual Property, Legal Writing, Litigation, Legal Research, Patent Litigation

Education
University of Minnesota Law School   2008 — 2011
J.D., Law

Rochester Institute of Technology   2003 — 2008
B.S., Computer Science

Lindsay Monroe Lindsay Monroe San Francisco, California Details
Lindsay Monroe's RightNow Experience June 2011 - April 2012
Job Designer at Vessel
Industry Design
Experience
The Fremont Project   December 2013 - Present
Hulu  April 2012 - Present
RightNow   June 2011 - April 2012
Walt Disney Internet Group  March 2008 - June 2011
Swivel Media  September 2007 - March 2008
Arroyo & Coates  January 2007 - September 2007
Goodby, Silverstein & Partners   June 2006 - January 2007

Skills
Marketing Strategy, User Experience, User Interface Design, Interaction Design, Graphic Design, Art Direction, Creative Direction

Education
University of Oregon   2002 — 2006
BFA, Multimedia Design

Jim Maddock Jim Maddock Bozeman, Montana Details
Jim Maddock's RightNow Experience December 2011 - March 2012
Job Director Edifecs University
Industry Information Technology and Services
Experience
Edifecs  May 2014 - Present
Oracle  July 2013 - May 2014
Oracle  March 2012 - July 2013
RightNow   December 2011 - March 2012
Microsoft Health Solutions Group  July 2007 - September 2011
Microsoft Entertainment and Devices Division   January 2005 - July 2007
PLS Consulting   2003 - 2006
Intel  2003 - 2004
Tektronix  2002 - 2003
HSBC Card Services (formerly Household & Renaissance Credit Svcs)   January 1999 - 2002

Skills
Training & Development, Change Management, Technical Training, Staff Training, Leadership Development, Instructional Design, Distance Learning, Blended Learning..., Speech, User Adoption, Blended Learning, Employee Training, Captivate, SharePoint, Training, Knowledge Management, Training Delivery, E-Learning, Talent Management, Organizational..., Instructor-led Training, Technical Writing, Succession Planning, Needs Analysis, Performance Management, Employee Engagement, Performance Improvement, Executive Coaching, Software Implementation, Cloud Computing, Program Management, Learning Management..., Workshop Facilitation, Organizational..., Learning Management, Hands-on Training, Camtasia, Onboarding, Consulting, Career Development, Management Consulting, Adult Education, Coaching, Organizational Design, Staff Development, Performance Consulting, Culture Change, Workforce Planning, Personnel Management, Management Development

Education
University of Washington   1984 — 1988
Ph.D Study, Speech Communication

San Diego State University-California State University   1982 — 1984
MA, Speech Communication

Oregon State University   1976 — 1982
BS, Political Science

Curtis HS

Kevin O'Meara Kevin O'Meara San Francisco Bay Area Details
Kevin O'Meara's RightNow Experience October 2010 - November 2011
Job Sr. Account Executive at NetSuite, SuiteCommerce
Industry Computer Software
Experience
NetSuite  November 2013 - Present
Oracle  November 2011 - November 2013
RightNow   October 2010 - November 2011
RightNow Technologies  December 2009 - September 2010
RightNow Technologies  April 2007 - December 2009
HJK Healthcare Solutions   May 2006 - April 2007

Skills
Customer Retention, Business Process..., Selling, BPO, Financial Services, Lead Management, Self Service, Customer Service, Relationship Marketing, SaaS, CRM, Enterprise Software, Oracle, Business Development, New Business Development, Solution Selling, Cloud Computing, Analytics, Demand Generation, Strategy, Leadership, Management, Sales, Team Leadership, Mobile Devices, Salesforce.com, Professional Services, Lead Generation, Strategic Partnerships, Networking, Sales Enablement, Sales Process, Go-to-market Strategy, Software Industry, Pre-sales, E-commerce, Sales Operations, PaaS, ERP, Direct Sales, Business Alliances

Education
Troy High

University of Montana

Jennifer Hermesmeyer Jennifer Hermesmeyer San Francisco Bay Area Details
Jennifer Hermesmeyer's RightNow Experience January 2010 - January 2012
Job Senior Manager, Consumer Services Technology at Sony Computer Entertainment America LLC
Industry Computer Software
Experience
Sony Computer Entertainment America LLC  October 2012 - Present
Oracle  January 2012 - October 2012
RightNow   January 2010 - January 2012
RightNow   December 2007 - January 2010
RightNow   October 2004 - December 2007
RightNow   March 2003 - October 2004
ACS Healthcare Solutions, Midas+   February 2000 - February 2003
AVT/Rightfax   1998 - 2000
Midas +   1995 - 1998

Skills
Professional Services, Marketing Strategy, Strategic Planning, Business Transformation, Consultancy, Business Analysis, Educational Services, SaaS, Customer Experience, Program Management, Account Management, Knowledge Management, Cloud Computing, Strategic Partnerships, Project Planning, Cross-functional Team..., Enterprise Software, Leadership, Product Management, Go-to-market Strategy, Software Project..., Call Centers, Analytics, Training, Multi-channel Marketing, CRM, Business Process..., Vendor Management, Strategy, Salesforce.com, Management, Team Leadership, Telecommunications, Integration, Solution Selling, Management Consulting, Change Management, Call Center, Consulting

Education
University of Arizona   1987 — 1990
BA, Art History, Italian

Lindlee Bartel Lindlee Bartel Bozeman, Montana Details
Lindlee Bartel's RightNow Experience January 2011 - April 2012
Job Accounts Payable Specialist at Murdoch's Ranch and Home Supply
Industry Retail
Experience
Murdoch's Ranch & Home Supply   December 2013 - December 2014
Oracle  August 2012 - November 2013
Oracle  April 2012 - August 2012
RightNow   January 2011 - April 2012
Northwestern College  August 2008 - December 2010
Western Bank of Wolf Point   June 2010 - August 2010

Skills
NetSuite, Microsoft Office, Accounts Receivable, Customer Service, 10 Key, QuickBooks, Accounting, Account Reconciliation, Professional Services, Oracle RightNow CX, Changepoint, Cashiering, Order to Cash, Organization, Business Analysis, Project Accounting, A/R collections, Revenue Recognition, Time Management, SaaS, Problem Solving, AS400 system, CRM, Cloud Computing

Education
Northwestern College   2007 — 2010
Bachelor of Science (B.S.), Finance, General

Kate Morton Kate Morton North Bend, Washington Details
Kate Morton's RightNow Experience 2000 - 2001
Job Project Coordinator Membership & Chapters at TDWI
Industry Insurance
Experience
TDWI  July 2015 - Present
Aflac  February 2015 - April 2015
It Starts With Me Health Solutions   May 2014 - January 2015
Bozeman Back & Neck Clinic   April 2013 - April 2014
Northwestern Mutual  January 2010 - 2013
Northwestern Mutual  July 2010 - January 2011
Bozeman Broker Group Real Estate   May 2006 - July 2010
RightNow   2000 - 2001

Skills
Insurance, Life Insurance, Underwriting, Customer Service, Communication, Writing, Project Management, Management, PowerPoint, Retirement Planning, Software Documentation, Microsoft Word, Team Building, Marketing, Microsoft Office, Microsoft Excel, New Business Development, Budgets, Social Media Marketing, Event Planning, Sales, Public Speaking

Education
Montana State University-Bozeman   2001 — 2005
Bachelor of Science, Psychology

Bremerton High School, Bremerton, WA

Pacific Lutheran University
Psychology

Monique Perkins Monique Perkins Bozeman, Montana Details
Monique Perkins's RightNow Experience June 2005 - March 2012
Job Manager Upgrade Engineering at Oracle
Industry Computer Software
Experience
Oracle  April 2015 - Present
Oracle  August 2013 - April 2015
Oracle  March 2012 - August 2013
RightNow   June 2005 - March 2012
Zoot Enterprises  April 2002 - November 2002
Video Lottery Technologies   May 1997 - April 2002

Skills
Business Intelligence, Project Management, Customer Service, Sales, Business Analysis

Education
Montana State University-Bozeman   2002 — 2005
Master of Science (M.S.), Computer Science

University of Utah   1985 — 1990
Bachelor of Science (B.S.), Mechanical Engineering

Andrew Bye Andrew Bye San Francisco Bay Area Details
Andrew Bye's RightNow Experience May 2011 - April 2012
Job Data Scientist at Recommind
Industry Computer Software
Experience
Recommind  July 2013 - Present
Oracle  March 2012 - January 2013
RightNow   May 2011 - April 2012
H5  January 2010 - May 2011
H5  December 2007 - January 2010
H5  June 2005 - December 2007
Knobbe Martens Olson & Bear LLP  2001 - 2002
InQuizit   2000 - 2001

Skills
Perl, Natural Language..., Linguistics, Computational..., Information Retrieval, Content Management, E-Discovery Consulting, Search, Text Mining, Data Mining, Artificial Intelligence, Text Analytics, Information Extraction, Big Data, Ontologies

Education
University of California, Berkeley
BA, Linguistics

University of California, Los Angeles
MA, Linguistics

Albert Nguyen Albert Nguyen San Francisco Bay Area Details
Albert Nguyen's RightNow Experience November 2011 - February 2012
Job Technical Account Manager at Oracle
Industry Computer Software
Experience
Oracle  March 2012 - Present
RightNow   November 2011 - February 2012
CDC Software  January 2010 - October 2011
TradeBeam  May 2008 - January 2010
TradeBeam  April 2007 - May 2008
Netflix  November 2004 - February 2007
E-Book Systems   June 2000 - June 2004

Skills
SaaS, Management, Solution Architecture, Access, CRM, Salesforce.com, Professional Services, Windows, XML, Technical Support, Contract Negotiation, Project Management, Sales Process, Customer Service, Databases, HTML, Web Applications, Requirements Analysis, Training, Integration, Customer Satisfaction, SQL, Product Development, New Business Development, Microsoft Excel, Enterprise Software, Business Analysis, Quality Assurance, Account Management, Sales, Servers

Education
San Jose State University   2000 — 2004

Jeremy Wiedemann Jeremy Wiedemann Great Falls, Montana Area Details
Jeremy Wiedemann's RightNow Experience 2003 - 2008
Job Software Developer at Oracle
Industry Computer Software
Experience
Oracle  March 2012 - Present
RightNow Technologies  June 2003 - March 2012
rightnow   2003 - 2008
Micron Technology  2002 - 2002

Skills
Databases, Software Development, C, MySQL, C++, C#, Linux, PHP, Java, SQL, Web Services, JavaScript, Scrum

Education
Montana State University-Bozeman   2000 — 2003
BS, Computer Science

Flathead Valley Community College   1997 — 2000
AS, AA

Jim Palakovich Jim Palakovich Bozeman, Montana Details
Jim Palakovich's RightNow Experience April 2009 - March 2012
Job Senior Principal Applications Engineer at Oracle
Industry Computer Software
Experience
Oracle  March 2012 - Present
Stillwater Mining Company  June 2008 - Present
RightNow   April 2009 - March 2012
RightNow Technologies  January 2005 - June 2008
Zoot Enterprises  February 1995 - January 2005

Skills
Flex, Java, Perl, C++, C, Architecture, Agile Methodologies, C#, Software Development, Integration, Java Enterprise Edition, SQL, XML, SDLC, Android, Cloud Computing, Web Services, Linux, Web Applications, REST, Databases, SOA, MySQL, Scrum, SOAP, Software Engineering, Architectures

Education
Montana State University-Bozeman   1988 — 1990
MS, Computer Science

Montana Tech of the University of Montana   1984 — 1988
BS, Computer Science/Math

Brad Hunnicutt Brad Hunnicutt Kalispell, Montana Details
Brad Hunnicutt's RightNow Experience September 2000 - December 2006
Job IT Manager at Plum Creek
Industry Information Technology and Services
Experience
Plum Creek  January 2007 - Present
RightNow   September 2000 - December 2006

Skills
SharePoint, Databases, SDLC

Education
University of Montana   1995 — 1997
Business and Information Technology Education

Marye Virginia Sanctuary Marye Virginia Sanctuary Bozeman, Montana Details
Marye Virginia Sanctuary's RightNow Experience April 2011 - March 2012
Job Senior Account Executive at Genesys
Industry Computer Software
Experience
Genesys  September 2013 - Present
Oracle  March 2012 - September 2013
RightNow   April 2011 - March 2012
RightNow   June 2008 - April 2011
Blevins Creative   October 2005 - February 2008

Skills
SaaS, Cloud Computing, Enterprise Software, Solution Selling, Professional Services, CRM, Salesforce.com, Lead Generation, Sales Process, Account Management, Demand Generation, Customer Experience, Direct Sales, Sales Enablement, Strategic Partnerships, Marketing Automation, Channel, Business Development, Analytics, Product Management, New Business Development, Business Intelligence, Go-to-market Strategy, Customer Acquisition, Customer Retention, Call Centers

Education
University of North Carolina at Chapel Hill
Bachelor of Arts (BA)

Phil Whalen Phil Whalen Greater New York City Area Details
Phil Whalen's RightNow Experience 2005 - 2006
Job Agile Scrum Master at Keysight Technologies
Industry Computer Software
Experience
Keysight Technologies  2011 - Present
Keysight Technologies  April 2007 - Present
RightNow   2005 - 2006

Skills
WPF, C#, C++, Agile Application..., SCRUM, VersionOne, TFS

Education
Rochester Institute of Technology   2002 — 2007
Bachelor's degree, Computer Science

Charla Parks Charla Parks Pasadena, California Details
Charla Parks's RightNow Experience March 2011 - April 2012
Job Manager / Lead Consultant Cognizant Technologies
Industry Information Technology and Services
Experience
Cognizant Technology Solutions  October 2012 - Present
Charla Parks Consulting   May 2012 - October 2012
RightNow   March 2011 - April 2012
OpenText  April 2006 - March 2011
Providian Financial  2000 - 2002
Providian Financial  2000 - 2002

Skills
Pre-sales, Professional Services, Software Project..., Business Analysis, Requirements Analysis, Software Consulting, Software Documentation, Project Management, CRM, Enterprise Content..., Cloud Computing, IT Strategy, SaaS, SDLC, Enterprise Software

Education
University of North Texas
Bachelor of Arts (B.A.), Social Sciences

Tracy Livengood Tracy Livengood Menlo Park, California Details
Tracy Livengood's RightNow Experience February 2010 - April 2012
Job Engineering Manager at Synack
Industry Computer Software
Experience
Synack   March 2015 - Present
Synack   July 2014 - March 2015
Oracle  May 2012 - June 2014
RightNow   February 2010 - April 2012

Skills
Linux, Distributed Systems, Software Security, Cloud Computing, Docker, Systems Engineering, Software Development, Python, Networking, Web Development, JavaScript, Ruby on Rails, Software Deployment, Application Security, Network Security, SaaS, Object Oriented Design, Database Design, Git, C++, PHP, MySQL, MongoDB, Java, C#, Perl, CSS, C, API Development

Education
Montana State University-Bozeman   2009 — 2011
BS, Computer Science

James Ellwood James Ellwood Bozeman, Montana Details
James Ellwood's RightNow Experience May 2011 - March 2012
Job Senior Applications Engineer at Oracle
Industry Computer Software
Experience
Oracle  March 2012 - Present
RightNow   May 2011 - March 2012
Zoot Enterprises  May 2007 - May 2011

Skills
XML, Scrum, Software Quality..., Agile Methodologies, Linux, Enterprise Software, MySQL, SaaS, Test Planning, JIRA, Python, Test Automation, Cloud Computing, Quality Assurance, Perl, Visual C#, SQL, Java, Selenium, Ruby, Subversion, C#, Unix, Git, Databases, Software Engineering, REST API, SOAP

Education
Montana Tech of the University of Montana   2002 — 2007
Software Engineering

Montana Tech of the University of Montana   2002 — 2007
BS, Computer Software Engineering

Chris Leonard Chris Leonard Bozeman, Montana Details
Chris Leonard's RightNow Experience 2004 - 2004
Job Business Development & Operations
Industry Marketing and Advertising
Experience
Elixiter  December 2013 - Present
Moonlight Basin  April 2012 - September 2013
Moonlight Basin  October 2004 - May 2012
RightNow   2004 - 2004
Qcomm   2002 - 2004
Bearingpoint  2001 - 2003
Telemar (TNEXT)   2000 - 2002
The Murdock Group  1996 - February 2000

Skills
Strategic Planning, Budgets, Ski, Hospitality, Social Media Marketing, Management, Event Management, Event Planning, Project Management

Education
University of Puget Sound   1991 — 1995
BA, English

Scott Cahill Scott Cahill Bozeman, Montana Details
Scott Cahill's RightNow Experience February 2005 - March 2012
Job Creative Executive at Hiline Productions
Industry Computer Software
Experience
Hiline Productions   June 2013 - Present
Oracle  March 2012 - June 2013
Beartooth Web Development   2008 - May 2012
RightNow   February 2005 - March 2012
Firm57   August 2000 - January 2005

Skills
HTML, MySQL, PHP, Final Cut Pro, Video Editing, Video Production, Film Production, Photoshop, Illustrator, After Effects, JavaScript, Perl, Photography, Video

Education
Taylor University   1996 — 2000
BA, Computer Graphic Arts

Larry Breedlove Larry Breedlove Dallas/Fort Worth Area Details
Larry Breedlove's RightNow Experience March 2001 - January 2003
Job Real Estate Sales with The Breedlove Group, Ebby Halliday Realtors
Industry Real Estate
Experience
Ebby Halliday, Realtors  January 2012 - Present
Byrne Medical Inc  January 2011 - September 2011
Hollister, Incorporated  January 2009 - January 2011
Hollister Incorporated  January 2006 - December 2008
Hollister, Incorporated  February 2005 - December 2005
Coloplast  March 2003 - February 2005
RightNow   March 2001 - January 2003
Right Now Technologies  October 2000 - February 2001
Beiersdorf, Inc.   March 1986 - October 2000

Skills
National Accounts,..., Sales Management, Account Management, Sales Operations, Selling, New Business Development, Sales, Strategy, Contract Negotiation, Management, Pricing, Strategic Planning, Leadership, Business Planning, Negotiation, Budgets, Medical Devices, Training

Education
The University of Texas at Dallas
Bachelor of Arts, Management

Zhengyan (Jennifer) Wang Zhengyan (Jennifer) Wang Bozeman, Montana Details
Zhengyan (Jennifer) Wang's RightNow Experience December 2000 - February 2008
Job Principle API Engineer at Oracle
Industry Computer Software
Experience
Oracle  November 2012 - Present
RightNow   December 2000 - February 2008
Array Systems Computing Inc  August 1997 - October 2000
Oasis Technology Ltd.   October 1995 - July 1996

Skills
CVS, Agile Methodologies, Distributed Systems, SOAP, Software Engineering, Scalability, Perl, Web Services, C#, Java, Software Development, XML, Linux, JavaScript, OOP, MySQL, C++, C, Cloud Computing, SQL

Education
University of Toronto   1991 — 1995
Computer Vision, 4.0

York University   1989 — 1991
Master of Science (MSc), Computer Science, 4.0

Peking University   1982 — 1986
BSc, Computer Science

Andrew Watters Andrew Watters Dallas/Fort Worth Area Details
Andrew Watters's RightNow Experience November 2005 - December 2006
Job Oracle Enterprise Field Sales
Industry Computer Software
Experience
Oracle  January 2011 - Present
Splunk  September 2008 - January 2011
Keynote Systems  February 2007 - September 2008
RightNow   November 2005 - December 2006
Synnex  November 2001 - June 2005
Perenet   December 1999 - November 2001
Network Associates, Inc.   1998 - 2000
Network Associates, Inc.   1998 - 2000
Network Associates  February 1998 - December 1999
Chrysler  June 1995 - January 1998

Skills
Enterprise Software, Channel, CRM, Business Development, New Business Development, Sales Operations, Sales, Contract Negotiation, Analytics, SaaS, Solution Selling, Customer Satisfaction, Cloud Computing, Salesforce.com, Software Industry, Sales Enablement, Professional Services, Cold Calling, Direct Sales, Sales Process, Lead Generation

Education
Texas Tech University   1990 — 1994
A&S, Mass Communications

Mickey Zhang Mickey Zhang Bozeman, Montana Details
Mickey Zhang's RightNow Experience April 2012 - July 2012
Job Technical Consultant at Oracle
Industry Information Technology and Services
Experience
Oracle  January 2014 - Present
Oracle  July 2012 - January 2014
RightNow   April 2012 - July 2012
Freelancer.com  November 2011 - April 2012
Freelancer.com  March 2010 - November 2011
MeetSeeker   November 2009 - January 2010
University of Wollongong  June 2009 - November 2009
Shanghai Jianhua Satellite Communications Co., Ltd.   July 2003 - March 2007

Skills
PHP, MySQL, .NET, Linux, EC2, jQuery, Android, JavaScript, C++, Nginx, C#, Bash, Node.js, Perl, Python, Mac OS X, HTML, XML, CSS3, WebSockets, Redis, Memcached, Varnish, Sphinx, NoSQL, AJAX, Git, JSON

Education
University of Wollongong   2008 — 2009
Master of Computer Science (Research), Computer and Network Security, Research

University of Wollongong   2007 — 2008
Master of Computer Science, Computer and Network Security, 80% (Distinction)

Nanjing Normal University   1999 — 2003
Bachelor of Science (B.Sc.), Computational Mathematics, 76%

Abby Hastings Abby Hastings Washington D.C. Metro Area Details
Abby Hastings's RightNow Experience 2008 - 2010
Job Principal Sales Consultant, Oracle
Industry Computer Software
Experience
Oracle  March 2012 - Present
RightNow Technologies  March 2010 - February 2012
RightNow   2008 - 2010
Apptix  2006 - 2008
Intersections Inc.  2005 - 2006
Cybertrust  November 1999 - November 2005

Skills
SaaS, Cloud Computing, Program Management, Enterprise Software, Software Project..., CRM, Project Management, Professional Services

Education
University of North Carolina at Chapel Hill   1992 — 1996
BA, English, Women's Studies

Noble and Greenough School   1986 — 1992

Samuel Ortega Samuel Ortega Great Falls, Montana Area Details
Samuel Ortega's RightNow Experience October 2011 - July 2012
Job Director, Global Deal Management Strategy & Enablement at Oracle
Industry Computer Software
Experience
Oracle  March 2013 - Present
Oracle  August 2012 - February 2013
RightNow   October 2011 - July 2012
RightNow   January 2006 - September 2011
Deloitte  September 2001 - December 2005

Skills
Revenue Recognition, US GAAP, SEC filings, Financial Accounting, Accounting, Financial Reporting

Education
Montana State University-Bozeman   2000 — 2001
Masters, Professional Accountancy

Montana State University-Bozeman   1996 — 2000
Bachelor of Science, Accounting

Ryan Mikkola Ryan Mikkola Denver, Colorado Details
Ryan Mikkola's RightNow Experience 2009 - 2011
Job Tax Staff at EKS&H
Industry Accounting
Experience
EKS&H  September 2014 - Present
Oracle  January 2012 - August 2014
RightNow   2009 - 2011

Skills
Accounting, Tax, Financial Accounting, Financial Reporting, General Ledger, Account Reconciliation, Financial Statements

Education
Montana State University-Bozeman   2004 — 2009
Masters in Accounting, Accounting

John Seekins John Seekins Bozeman, Montana Details
John Seekins's RightNow Experience February 2012 - March 2012
Job Senior Systems Administrator at Oracle
Industry Information Technology and Services
Experience
Oracle  March 2012 - Present
RightNow   February 2012 - March 2012
American Prairie Reserve  September 2010 - February 2012
RAM Computer Services   2007 - 2010

Skills
Graphite, Linux, Servers, Linux System..., Bash, Databases, Python, Red Hat Linux, Software Development, Technical Support, Nagios, Windows Server, Hardware, Microsoft Exchange, Networking, Apache, Software Installation, Spiceworks, Desktop Administration, Windows, Software Documentation, DNS, Storage, MySQL, Cloud Computing, SaaS, Shell Scripting

Education
The University of Montana   2000 — 2004
Bachelor's degree, Computer Science

Dan Lovette Dan Lovette Austin, Texas Details
Dan Lovette's RightNow Experience October 2005 - June 2011
Job Software Engineer
Industry Information Technology and Services
Experience
Proofpoint  November 2012 - August 2014
RightNow   October 2005 - June 2011

Skills
Linux, Java, Software Development, C#, SQL, MySQL, JavaScript, XML, C++, Databases, CSS, Web Applications

Education
Rochester Institute of Technology   2000 — 2005
Bachelor of Science (B.S.), Software Engineering

Nathan Tebay Nathan Tebay Bozeman, Montana Details
Nathan Tebay's RightNow Experience July 2010 - November 2012
Job QA Analyst at Oracle
Industry Information Technology and Services
Experience
Oracle  November 2013 - Present
RightNow   July 2010 - November 2012
Zoot Enterprises  February 2006 - July 2010

Skills
Test Planning, Test Automation, Software Quality..., Scrum, Quality Center, QTP, Manual Testing, Regression Testing, User Acceptance Testing, Testing, Agile Methodologies, SDLC, Test Cases, php, .NET

Education
Montana State University-Bozeman   1999 — 2005
Bachelor's Degree, Computer Science

Erik McDonald Erik McDonald Bozeman, Montana Details
Erik McDonald's RightNow Experience March 2008 - April 2012
Job Senior Application Engineer at Oracle
Industry Computer Software
Experience
Oracle  March 2012 - Present
RightNow   March 2008 - April 2012
RightNow   May 2004 - March 2008

Skills
WPF, C#, C++, ANSI C, Java, JavaScript, PHP, Play Framework, MySQL, SQL, Windows, Linux, Bash, Git, CVS, Facebook API, Twitter API

Education
Montana Tech of the University of Montana   1999 — 2003
Bachelor's of Science, Computer Science

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