Safeguard Properties
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Safeguard Properties Employees
Safeguard Properties February 2015 - May 2015
Cold Stone Creamery June 2008 - December 2014
Skills
Time Management, Microsoft Office, Microsoft Excel, Inventory Management, Social Media, Leadership, Teamwork, Event Planning, Food & Beverage
Education
Cleveland State University
Master's of Education (M.Ed), Urban Secondary Education
The Ohio State University 2011 — 2014
Bachelor of Arts (BA), History
Boeing November 2014 - Present
Boeing February 2014 - November 2014
Safeguard Properties June 2011 - February 2014
Eastern Illinois University January 2011 - July 2011
Eastern Illinois University July 2009 - March 2011
Skills
Business Requirements, Requirements Gathering, Business Analysis, Process Engineering, Systems Analysis, Process Improvement, K2, Microsoft Word, Microsoft Office, Microsoft Excel, Visio, Use Case, Business Process..., Test Scripts, Project Management, Data Analysis, Customer Service
Education
Eastern Illinois University 2009 — 2010
Masters, Business Administration
Eastern Illinois University 2006 — 2009
Bachelor of Science (B.S.), Management Information Systems, General
Florida Institute of Technology 2004 — 2006
Computer Sciences
EDENS : Connective Retail June 2015 - Present
Safeguard Properties September 2012 - December 2013
Saffold & Johnson, LLC January 2004 - October 2007
Skills
Legal Research, Civil Litigation, Time Management, Microsoft Office, Litigation, Insurance, Depositions, Teamwork, Training, Trials, Notary Public, Customer Service, Social Media Marketing, Social Media, Microsoft Word, Westlaw, Microsoft Excel, Marketing, Public Speaking, Leadership
Education
Tiffin University 2014 — 2016
Bachelor's Degree, Paralegal Studies, 3.8
Cleveland State University 2009 — 2011
Cuyahoga Community College 2005 — 2008
Associates, Paralegal Studies
Wolters Kluwer July 2015 - Present
Safeguard Properties February 2013 - July 2015
KeyBank July 2012 - February 2013
Explorys, Inc. August 2010 - July 2012
Concurrent March 2010 - July 2010
GXS March 2008 - March 2010
Everstream September 2006 - March 2008
CSC Group December 2005 - September 2006
Progressive Insurance October 2003 - December 2005
AMS Services September 2002 - September 2003
Skills
Unix, Linux, Troubleshooting, Servers, VMware, Solaris, Operating Systems, Red Hat Linux, Active Directory, Shell Scripting, Apache, Bash, SQL, System Administration, Software Installation, Oracle, Databases, Integration, BASH scripting, Microsoft SQL Server, Hardware, MySQL, Technical Support, Virtualization, XML, Windows, Security, Tomcat, Software Documentation, Disaster Recovery, Cloud Computing, Java, Testing, AIX, Subversion, VPN, Ubuntu, Cisco Technologies, Python, Awk, Networking
Education
Cuyahoga Community College 2006 — 2008
N/A, Computer Science
Cuyahoga Community College 1994 — 1995
Blink Marketing and Signs June 2015 - Present
Safeguard Properties May 2014 - June 2015
Dorn Color, Inc. February 2013 - April 2014
Angstrom Graphics October 2011 - February 2013
Employment Transition Center February 2011 - October 2011
Mondial Assistance July 2009 - December 2010
Henrico County Circuit Court October 2004 - February 2009
County of Henrico November 2002 - November 2004
Cadmus Communications August 2000 - April 2002
Penton Press (defunct) January 1997 - July 2000
Skills
Microsoft Office, Teamwork, Management, Time Management, Account Management, Customer Service, Graphic Design, Marketing Communications, Advertising, Team Building, Process Improvement, Social Media, Project Management, Sales, Budgets, Leadership, Training, Offset Printing, Customer Satisfaction, Pre-press, Direct Mail, Outlook
Education
Rochester Institute of Technology 2004 — 2006
Bachelor of Applied Science, Business Studies and Graphic Arts
Cuyahoga Community College
Transfer Credit and Graphic Arts courses
Medina County Career Center
Certificate, Commercial Art
Safeguard Properties January 2015 - Present
Safeguard Properties June 2011 - January 2015
University Hospitals of Cleveland May 2009 - December 2011
Crestwood Management, LLC September 2005 - June 2011
Skills
Customer Service, Citrix, Technical Support, Telecommunications, Active Directory, Troubleshooting, VPN, Operating Systems, Microsoft Office, Windows 7, Computer Hardware, Training, Disaster Recovery, Android, Software Development, Software Installation, SharePoint, Business Analysis, Help Desk Support, Healthcare, System Administration, Networking, System Development, ITIL, Leadership, Call Centers, Change Management, Remote Troubleshooting, Cisco Technologies, Mobile Devices, Desktop Support..., Servers, IT Operations, Windows, Aspect, Cornerstone, Volunteering, FrontRange HEAT, Early Childhood..., Medical Terminology, Medical Education, Early Childhood..., Sales, Marketing, Smiling, Fundraisers, Avaya, Wiring, Communication, Analytics
Education
Sanford-Brown 2008 — 2009
Medical Assistant and Phlebotomist, Anatomy, Physiology, Med Term;Hematology;Pharmacology;Human Relations;Clinical Asepsis;Law and Ethics
Cuyahoga Community College
Fresenius Medical Care August 2013 - Present
Safeguard Properties April 2012 - August 2013
Kaiser Permanente IT March 2008 - February 2012
University Hospitals of Cleveland November 2007 - April 2008
KeyBank September 2007 - December 2007
Skills
Group Policy, Active Directory, Windows 7, Computer Hardware, Disaster Recovery, Citrix, Microsoft Office, Lotus Notes, Troubleshooting, Servers, Windows Server, Blackberry Enterprise..., Server Management, ITIL, Windows Server 2003, Mainframe, Change Management, Incident Management, Asset Management, Infrastructure Security, Remote Management, VMware Infrastructure, A+ Certified, SLA, Application Management, Unix, Linux, Lotus Domino, File Servers, Cisco, Cisco Call Manager, Audio Engineering, Video Production, Symantec, McKesson, McAfee, Mobile Solutions, Green Technology, Server Administration, Desktop Management, Desktop Administration, Desktop Support, VPN, Windows Server 2008, DNS, Data Center, IT Operations, Laptops, Citrix Metaframe, Epic Systems
Education
Kent State University 2007 — 2008
Communications
Cuyahoga Community College
Richmond Heights
Richmond Heights
Fairway Independent Mortgage Corporation January 2015 - Present
Fairway Independent Mortgage Corporation August 2014 - Present
Fairway Independent Mortgage Corporation August 2014 - January 2015
Safeguard Properties January 2013 - April 2014
Fairway Independent Mortgage Corporation 2014 - 2014
Bank of America August 2010 - September 2012
Bank of America February 2009 - July 2010
Bank of America October 2007 - January 2009
Countrywide Home Loans 2004 - 2007
Countrywide Home Loans 2000 - 2004
Skills
Analysis, Management, Leadership, Policy, Training, Foreclosures, Property Management, Real Estate, REO, Investment Properties, Property Claims, Commitment to Customer..., Investigations, Mentoring, Claims Resolution, Legal Descriptions, Research, Computer Proficiency, Creative Problem Solving, Loan Servicing, Property Preservation, Retail Sales Experience, Direct Sales, Food Service, Receptionist Duties, Executive..., Accurate Data Entry, Written & Verbal..., Building Effective..., Subrogation, Investor Relations, AML, Data Breaches, Mortgage Fraud, Corporate Fraud..., Software Documentation, Sales, Customer Service, Insurance, Banking
Education
El Camino College 1980 — 1981
General Studies
Torrance High School 1976 — 1980
Graduated, General Studies
Safeguard Properties June 2012 - Present
Padua Franciscan High School May 2012 - Present
Skills
Research, Foreclosures, Real Estate, REO, Property, Property Management
Education
Cleveland State University 2012 — 2013
Master of Arts (MA), Literature
University of Dayton 2008 — 2012
Bachelor of Arts (BA), English
Coldwell Banker Residential Brokerage September 2014 - Present
Music Business Degree May 2012 - Present
Full Sail University 2012 - 2014
Windermere Real Estate 2010 - 2011
Safeguard Properties 2006 - 2007
Zip Realty 2000 - 2004
Skills
Real Estate, Event Planning, Marketing, Event Management, Social Networking, Investment Properties, Advertising, Facebook, Music, Music Industry, Music Production, Composition, Online Marketing, Social Media, Customer Service, Social Media Marketing, Selling, Copywriting, Blogging, Foreclosures, Small Business, Recording, Negotiation, Music Publishing, Photoshop, Coaching, Real Estate Transactions, Budgets, Sellers, Creative Writing, Public Relations, Team Building, Strategic Planning, Singing, Microsoft Office, Sales, First Time Home Buyers, Contract Negotiation, Entertainment, Residential Homes, Short Sales, REO, Microsoft Excel, Marketing Strategy, Business Development, Public Speaking, Email Marketing, Entrepreneurship, Vocalist
Education
Full Sail University 2012 — 2015
Bachelor's degree, Music Business
Fashion Institute of Design & Merchandising 1986 — 1988
Visual Presentation, Fashion Merchandising
Coachella Valley High School 1959 — 1963
I got my High School Deploma, College Prep
Nationstar Mortgage March 2015 - Present
Fannie Mae Via National Field Network July 2014 - February 2015
Safeguard Properties November 2012 - July 2014
Bank of America Home Loans January 2009 - November 2012
Skills
Team Management, Quality Management, Quality Control, Client Relations, Accounting, Property Claims, Claim Investigation, Microsoft Office, Team Leadership, Quality Assurance, Banking, Training, Mortgage Banking, Process Improvement, Business Analysis, Mortgage Lending, Call Centers, Visio, Risk Management, Business Process..., Outlook, Coaching, Financial Services, Management, Auditing, Vendor Management, Analysis, Training Delivery, Onboarding, Instructional Design, Leadership Development, Call Center, Organizational..., Metrics, Performance Improvement, Employee Training, Business Process Mapping, Team Building, Claims Management, Claims Resolution, Microsoft Excel, Microsoft Word, PowerPoint, SharePoint, SharePoint Designer, Customer Relations, Customer Support
Education
University of Phoenix 2010 — 2014
Bachelor of Science in Accounting, Accounting, Finance and Audditing
Dallas County Community College 2008 — 2009
Accounting Certification, Accounting and Finance
The United Way of Greater Cleveland April 2015 - Present
Safeguard Properties March 2014 - December 2014
Western Reserve Historical Society October 2013 - August 2014
Cost Plus World Market July 2012 - March 2014
American Campus Communities August 2008 - July 2012
Skills
Event Planning, Customer Service, Teamwork, Nonprofits, Non-profit Volunteer, Photoshop, Promotions, Research Writing, Fundraising, Visual Analytics, Events Coordination
Education
Cleveland State University 2014 — 2016
Master’s Degree, Public Administration, Nonprofit Management
Cleveland State University 2008 — 2012
Bachelor of Arts (B.A.), Art History
HSBC April 2013 - Present
HSBC December 2011 - April 2013
Safeguard Properties April 2008 - December 2011
Dollar Thrifty Automotive Group June 2007 - December 2007
SunTrust Bank July 2006 - March 2007
Skills
Risk Management, Business Analysis, Vendor Management, Credit, Project Management, Process Improvement, Banking, Mortgage Lending, Loans, Investments, Financial Analysis, Requirements Gathering, Call Centers, Analysis, Financial Services, Visio, Access, Relationship Management, Business Process..., Financial Risk, Credit Risk, Business Requirements, SharePoint, Change Management, Business Planning, User Acceptance Testing, Governance, Strategy, Business Process, Quality Assurance, Testing, Project Planning
Education
Florida Institute of Technology 2013 — 2016
Bachelor's Degree, Computer Information Systems
Safeguard Properties 2014 - Present
Safeguard Properties 2012 - Present
Bonnie Speed Logistics 2011 - 2012
Spelman College 2010 - 2011
Parkview Federal Savings Bank 2010 - 2010
Skills
Leadership, Data Analysis, Customer Service, Logistics, Microsoft Office, Microsoft Excel, Strategy, Training, Team Management, International Business, Payroll, Team Building, Account Management, Strategic Planning, Business Planning, Outlook, Research, Public Speaking, Contract Negotiation, International Relations, Vendor Management, Analysis, Management, Customs Regulations, Freight, Problem Solving, Detailed Research, Business Writing, Organizational Behavior, Attention to Detail, Legal Assistance, Network Management, Foreclosures
Education
Cleveland State University 2013 — 2014
Global MBA, International Business Candidate, GPA: 4.0/4.0
Spelman College 2007 — 2011
Bachelor of Arts (B.A.), International/Global Studies, GPA: 3.4/4.0, Major GPA: 3.8/4.0
Shanghai University of Finance and Economics 2010 — 2010
Exchange Student, International Business
OEConnection (OEC) June 2015 - Present
Safeguard Properties August 2013 - May 2015
OEConnection April 2013 - August 2013
Susan Coyne May 2011 - April 2013
Advanced Dermatology, LLC 2009 - May 2011
Production Tool Company August 2007 - May 2008
Skills
Communication, Time Management, Team Leadership, Teamwork, PowerPoint, Microsoft Office, Microsoft Word, Outlook, Leadership
Education
The University of Akron 2011 — 2013
BAchelor in business administration, Human Resources Management/Personnel Administration, General
Cuyahoga Community College 2008 — 2011
Accounting
Veolia Water North America September 2010 - July 2015
Safeguard Properties July 2005 - January 2010
Skills
PeopleSoft, Office Management, Contract Management, Accounts Payable, Accounts Receivable, Budgets, Administrative..., Financial Forecasting, REO, HUD audits, HUD Foreclosures, Fannie Mae, Microsoft Office, Microsoft Excel, Customer Service, Mortgage Servicing, Project Management, Environmental Awareness, Process Improvement, Energy, Project Planning, Strategic Planning, Environmental Compliance, Contract Negotiation
Education
Erie Community College 2007 — 2011
Business Administration and Management, General
University at Buffalo 1997 — 1999
General Studies
Owensboro Health Regional Hospital September 2015 - Present
US Bank/KY/USA January 2004 - May 2015
Safeguard Properties January 2004 - April 2012
Mortgage Makers Inc 1991 - 1992
Skills
Customer Service, Real Estate, Call Centers, Customer Satisfaction, Property Management, Microsoft Office, Customer Retention, Team Building, Outlook, Microsoft Excel, Mortgage Lending, Negotiation, Management, Investment Properties, Sales, Training, Leadership, Contract Negotiation, Budgets, Residential Homes, Foreclosures
Education
Cuyahoga Community College 1999 — 2003
Associates, Business Accounting
Jane Addams BCC 1983 — 1985
Diploma, Data Processing
Oracle October 2012 - Present
Safeguard Properties October 2011 - October 2012
Vatterott College October 2007 - April 2012
Geek Squad October 2003 - April 2012
Transtar Industries 2003 - 2007
FedEx Ground 2002 - 2003
Savarino Brothers Landscaping 1999 - 2003
Skills
Computer Hardware, Computer Repair, Networking, Microsoft Office, Customer Service, Mobile Devices, Team Leadership, Sales Management, Sales, Management, Microsoft SQL Server, Linux, Windows XP Pro, Windows Vista, Windows 7, Macintosh hardware, Mac OS, VMware ESX, VMware Player, VMware Fusion, Outlook, Retail, Troubleshooting, TCP/IP, Technical Support, Hardware, Windows Server, Active Directory, Windows, System Administration, Microsoft Exchange, XP, Servers, DNS, Operating Systems, Antivirus, Cisco Technologies, DHCP, Computer Security, Network Administration, Network Security, VMware, VPN
Education
DeVry University-Ohio 2002 — 2003
Project Resources Group, Inc. December 2014 - Present
Woodlake downs apartments March 2014 - August 2014
Safeguard properties April 2013 - October 2013
Operation Mobilization September 2010 - May 2013
Charles P. Bolton Estate June 2000 - October 2012
Multiband / DirecTV February 2009 - October 2009
Skills
Public Seminars, Public Speaking, College Teaching, Team Leadership, Customer Satisfaction, Discipleship, Team Mentoring, Call Center, Customer Service, Troubleshooting, Data Entry, Computer Hardware, Microsoft Office, Software Installation, Phone Skills, Cabling, Outlook, Microsoft Excel, Microsoft Word, Electronics Repair, XP, Teaching Adults, Overseas Experience, Hydroponics, Project Management, Nonprofits, Leadership, Windows XP, Telephone Skills, Call Centers
Education
Cornerstone University 2006 — 2010
Bachelor of Science (BS), Business Administration and Management, General
YWAM (Youth With A MIssion) 2004 — 2005
-, Christian Missions, A
Lakeland Community College 2003 — 2004
Computer and Information Sciences, General
Safeguard Properties December 2013 - June 2015
Safeguard Properties February 2013 - December 2013
Kemet Construction January 2012 - July 2013
OfficeTeam October 2012 - February 2013
Minority Business Solutions November 2011 - October 2012
Deliver Me Foods March 2011 - June 2011
Dave's Markets June 2008 - October 2010
Hudson Group June 2010 - August 2010
Skills
Microsoft Office, QuickBooks, Customer Service, Critical Thinking, Multi Tasking, Analysis, Microsoft Excel, Public Speaking, Invoicing
Education
Cleveland State University 2010 — 2014
Bachelors of Business Administration, Accounting
Safeguard Properties May 2013 - Present
Safeguard Properties June 2012 - April 2013
US Bank June 2008 - August 2009
Verizon Wireless May 2007 - March 2008
MBNA/Bank of America August 2006 - May 2007
Citigroup, Inc August 2003 - January 2006
Skills
Property Preservation, Process Improvement, Internal Audit, Legal Compliance, IT Audit, External Audit, Compliance, Customer Relations, Customer Service, Vendor Management, I-9 Compliance, Banking, Procedure Manuals, Job Aids, Training, Time Study, Microsoft Office, Excel, Word, Microsoft Excel
Education
Cleveland State University 2009 — 2011
Bachelor of Business Administration, Marketing
University of Cincinnati 1997 — 2001
Bachelor of Business Administration (B.B.A.), Marketing
Broadvox March 2015 - Present
Broadvox April 2014 - March 2015
Safeguard Properties June 2011 - April 2014
Safeguard Properties October 2009 - June 2011
Skills
Cisco IOS, Customer Service, Training, OSPF, Cisco Technologies, Time Management, Switches
Education
Cuyahoga Community College 2004 — 2012
Associate of Science (AS), Computer Networking Hardware, 3.11
Taubman College of Architecture and Urban Planning February 2015 - Present
Warren/Conner Development Coalition May 2014 - Present
Taubman College of Architecture and Urban Planning August 2014 - December 2014
Safeguard Properties February 2011 - April 2013
Levin College of Urban Affairs August 2010 - December 2010
UNcomnTV Network June 2010 - August 2010
Levin College of Urban Affairs w/ Union Miles Development Corporation January 2010 - April 2010
Skills
Grant Writing, Community Development, Nonprofits, Project Management, Community Outreach, GIS, Economic Development, Fundraising, Project Coordination, Policy Analysis, Urban Design, Program Development, Community Engagement, Social Media, Meeting Facilitation, Adobe Creative Suite, ArcGIS, Microsoft Excel, Legal Writing
Education
University of Michigan 2013 — 2015
Masters, Urban Planning, 3.99
Cleveland State University 2007 — 2010
Bachelor of Arts, Urban Studies; Certification; GIS Mapping, Urban Studies/Affairs, 3.96
Safeguard Properties February 2014 - Present
Safeguard Properties November 2013 - February 2014
Transworld Systems, Inc - Cleveland OH January 2010 - November 2013
Javitch, Block & Rathbone - Cleveland, OH February 2005 - March 2009
JP Morgan Chase – Cleveland, OH February 2002 - March 2005
Skills
Subrogation, Accounts Receivable, Customer Service, Team Building, Outlook, Litigation, Bankruptcy, Accounting, Coaching, Credit, Microsoft Excel, Creditors' Rights, Negotiation, FDCPA, Legal Writing, Insurance
Education
Cuyahoga Community College 1999 — 2002
N/A, - Associate of Applied Business Degree in Paralegal Studies (pending)
Valley Forge High School 1995 — 1999
Diploma, General Studies
Purolator International July 2015 - Present
Safeguard Properties June 2014 - June 2015
Predictive Service October 2013 - June 2014
Predictive Service September 2011 - October 2013
Acxiom September 2006 - September 2011
Dillards April 2004 - September 2006
Skills
Customer Service, Account Management, New Business Development, Microsoft Office, Strategic Planning, Negotiation, Contract Negotiation, Salesforce.com, Team Leadership, Sales, Sales Management, Team Building, Business Development, Customer Retention, Project Management, Key Account Management, Marketing Strategy, B2B, Business Strategy, Sales Process, Lead Generation, CRM, Management, Process Improvement, Training, Vendor Management, Team Management, Leadership, Coaching, Customer Satisfaction, Cross-functional Team..., Sales Operations, Employee Training, Interviews, Direct Sales, Project Planning, Operations Management, Budgets, Solution Selling, Background Checks, Cold Calling, Selling, Forecasting, Sales Presentations, Outlook, Microsoft Excel, Access, Business Process..., Microsoft Word, PowerPoint
Education
DeVry University-Ohio 2008 — 2011
Human Resources Management and Services
Cleveland State University 2003 — 2007
Bachelor’s Degree, Marketing/International Business
Garfield Heights High School
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
PNC May 2014 - Present
PNC March 2014 - May 2014
FedEx Custom Critical March 2013 - March 2014
MCPc October 2011 - December 2012
AtNetPlus 2010 - 2011
Safeguard Properties 2009 - November 2009
Wolcott Group September 2008 - November 2008
FirstMerit Bank 2008 - 2008
Parker Hannifin Corp April 2007 - December 2007
Hewlett-Packard (Global Managed Services Division) February 1997 - June 2006
Skills
Active Directory, VMware, Windows Server, Microsoft Exchange, Citrix, Virtualization, Windows 7, Troubleshooting, Windows XP, SharePoint, System Deployment
Education
Coleman College 1996 — 1996
Certified
Software Answers, Inc 2006 — 2006
Certificate
New Horizons Computer Training 2002 — 2002
MCP
Esurance February 2013 - Present
CTAC September 2010 - August 2012
Safeguard Properties January 2010 - August 2010
National Survey Research Center December 2003 - January 2010
Skills
PowerPoint, Word, Excel, Outlook, Data Entry, Microsoft Excel, Nonprofits, Strategic Planning, Microsoft Word, Marketing Research, System Administration, Management, Marketing, Office Administration, Telephone Skills, Research, Public Speaking, Market Research, Customer Service, Time Management, Project Planning, Recruiting, Budgets, Employee Benefits, Customer Satisfaction
Education
Cuyahoga Community College
Associates, Applied Business Degree in Business & Office Operations Management
Nova Southeastern University
Paralegal studies
Littler Mendelson March 2015 - Present
Harris Williams & Co. November 2014 - February 2015
Sirva Mortgage July 2014 - November 2014
St. Vincent Charity Hospital October 2013 - March 2014
Cleveland Clinic August 2013 - September 2013
Invacare Corporation July 2012 - February 2013
CEC Combustion Safety April 2012 - July 2012
Safeguard Properties August 2011 - December 2011
Defense Finance and Accounting Service January 2010 - April 2010
Affiliated Computer Services, Learning Administration January 2008 - December 2008
Skills
Administrative..., Management, Customer Service, Social Networking, Fundraising, Access, Training, System Administration
Education
University of Michigan - School of Information 1990 — 1992
MILS, Information and Library Studies
Cleveland State University
Bachelor of Arts, History
Redwood Living June 2015 - Present
Redwood Living January 2015 - June 2015
Millennium Management Inc December 2013 - January 2015
Energy West Inc. March 2011 - 2013
Safeguard Properties July 2010 - March 2011
Associated Estates Realty Corp January 2006 - March 2009
STERIS Corporation June 2003 - December 2006
Associated Estates Realty Corp June 1999 - June 2003
Holiday Inn Akron-Kent June 1992 - June 1999
Education
Cleveland State University 2002 — 2002
MBA
Kent State University 1991 — 1999
BA, Accounting
Asurint May 2014 - Present
American Greetings Interactive December 2010 - December 2013
Safeguard Properties January 2002 - April 2010
NOSQAA 2008 - 2010
Skills
SDLC, Software Documentation, Requirements Analysis, Testing, Requirements Gathering, Quality Assurance, Test Planning, Analysis, .NET, SharePoint, Visio, Business Process, Agile Methodologies, Software Project..., SQL, SEO, Test Cases, Oracle
Education
Cleveland State University 2012 — 2013
Quality Assurance Institute
CSTE, Certified Software Tester
Cuyahoga Community College
Business Management
Fairview High School
General Diploma
Cleveland Clinic April 2011 - Present
Cleveland Clinic January 2010 - April 2011
Safeguard Properties January 2009 - November 2009
Life Line Screening August 2006 - November 2008
Life Line Screening January 2005 - July 2006
Skills
Recruiting, Onboarding, Human Resources, Applicant Tracking..., Call Centers, Talent Acquisition, Management, Process Improvement, Organizational..., Vendor Management, Sourcing, Healthcare, Training, Sales, Team Building, Interviews, Cold Calling, Hospitals, Talent Management, Customer Satisfaction, Customer Service, Team Leadership, Networking, Temporary Placement, Employee Benefits, Screening, Employee Relations, Time Management, Marketing, Sales Operations, Temporary Staffing, Strategy, Performance Management, College Recruiting
Education
Indiana Wesleyan University 2012 — 2013
Bachelor's degree, Management - BSM, A - Magna Cum Laude
Cuyahoga Community College 2009 — 2011
Associate of Arts
United Healthcare Group August 2014 - Present
Executive Staffing January 2013 - April 2013
Cuyahoga Community College May 2013 - 2013
Safeguard Properties October 2012 - December 2012
Newark Electronics July 2007 - September 2011
Blonder Home Accent January 2000 - June 2003
Skills
Medical Terminology, Medicare, Medicaid, HIPAA, Billing Process, Sales, Customer Service, Data Entry, Healthcare
Education
Cuyahoga Community College 2013 — 2013
Certificate, Patient Access Specialist
Safeguard Properties June 2014 - Present
Airgas October 2013 - June 2014
Bank of America January 2012 - October 2013
Bank of America November 2007 - January 2012
Quicken Loans March 2007 - November 2007
Sears Holdings Corporation March 2003 - March 2007
Skills
Mentoring, Business Coaching, Mortgage Lending, Unsecured Loans, Risk Management, Customer Service, Customer Retention, Customer Satisfaction, Customer Acquisition, Operational Efficiency, Supervisory Skills, Auditing, Underwriting, Microsoft Office, Microsoft Excel, Microsoft Word, AS400 system, Edge, Automated Underwriting..., Team Leadership, Team Building, Goal Oriented, Regulatory Requirements, Group Training, Credit, FHA, SAP, Accounts Receivable, Credit Analysis, Credit Scoring, Credit Management, Business Analysis, Banking, Loans
Education
Indiana Wesleyan University 2015 — 2016
Bachelor’s Degree, Business Management and Leadership, 4.0
Cuyahoga Community College 2011 — 2015
Core curriculum classes, Business Administration and Management, General, 3.87
Greater Cleveland Christian 2001 — 2006
Diploma, General Studies
Century21 Advantage Realty, A Robinson Company November 1999 - Present
Safeguard Properties August 2009 - August 2013
Subway of Manchester August 1989 - November 2001
Oneida Baptist Institute January 1982 - January 1990
Manchester Memorial Hospital January 1985 - January 1986
Skills
SFR Certified, Buyer Representation, Seller Representation, Business Development, Buyer's Agent, Real Estate, Relocation Buyers, New Business Development, Small Business, First Time Home Buyers, Move Up Buyers, Assisting First Time..., Selling, Sellers, Selling Skills, Cross Selling, Leadership, Real Estate Transactions, Real Property, Team Leadership, Foreclosures, Public Speaking, Mission Work, Missions, Commercial Real Estate, Customer Service, REO, Relocation
Education
Career Development 1999 — 1999
Real Estate License, Real Estate
Oneida Baptist Institute 1978 — 1981
Eastern Kentucky University
Safeguard Properties April 2014 - Present
Safeguard Properties April 2014 - August 2015
Cognosante October 2013 - August 2015
Huntington National Bank September 2012 - September 2013
Progressive Insurance February 2008 - September 2012
Lender Processing Services, Inc. (LPS) August 2006 - February 2008
Mortgage Information Services December 2003 - July 2006
First American Financial Corporation November 2001 - December 2003
Bank of America [FKA MBNA] January 1995 - November 2000
Skills
Property & Casualty..., Insurance, Casualty, RV, Liability, Underwriting, Motorcycle, General Insurance, Property Damage, Banking, Home Equity Loans, Loan Origination, Opening New Accounts, Teller Operations, NMLS Licensed, Notary Public, Direct Sales, Sales Presentations, Licensed to Sell..., Customer Retention
Education
Cleveland State University 2005 — 2010
Bachlors, Communications
Lakeland Community College 1996 — 1998
Associate's degree, Business Administration and Management, General
Penn National Gaming November 2014 - Present
Callos Resource, LLC April 2013 - August 2014
Stark Enterprises November 2010 - February 2013
Safeguard Properties August 2009 - August 2010
Safeguard Properties October 2008 - August 2009
Safeguard Properties February 2008 - October 2008
Safeguard Properties June 2007 - January 2008
Knall Beverage September 2003 - May 2005
Skills
Customer Service, Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, Time Management, PowerPoint, Employee Relations, Research, Public Speaking, Spreadsheets, Data Entry, Administrative..., Human Resources, Administration, Leadership, Access, Recruiting, Vendor Management, Training
Education
The University of Akron 2004 — 2008
Bachelor's of Science, Human Resource Management
Cuyahoga Community College 2000 — 2004
Associates, Liberal Arts
CBRE March 2014 - Present
Ohio Department of Administrative Services March 2014 - Present
Powering Networks November 2013 - Present
Safeguard Properties April 2012 - October 2013
Lender Processing Services, Inc. (LPS) August 2011 - January 2012
L.A. Holdings April 2007 - July 2011
Union-Miles Development Corporation August 2010 - January 2011
Skills
Property Management, Tenant Relations, Customer Relations, Customer Service, Time Management, Strategic Consulting, Direct Sales, Financial Planning, Budget Management, Fiscally Responsible, Public & Private Sectors, Dispute Resolution, Cost Projections, Microsoft Office, Nonprofits, Event Planning, Strategic Planning, Public Speaking
Education
Cleveland State University 2007 — 2010
Bachelor's Degree, Urban Studies/Affairs
PNC March 2015 - Present
Safeguard Properties February 2013 - March 2015
ABB Inc. February 2012 - February 2013
Wyle December 2009 - January 2012
Verizon Federal Network Systems January 2000 - December 2009
National City Corporation January 1999 - January 2000
Rockwell Collins January 1997 - January 1999
Skills
CISSP, Juniper, VMware, Wireshark, Windows, Red Hat Linux, Ubuntu, Solaris 8/9/10, Sourcefire, Active Directory, Bluecoat, Cisco Technologies, Computer Security, DNS, Disaster Recovery, Encryption, Firewalls, Help Desk Support, IDS, Incident Response, Information Security, Intrusion Detection, LAN-WAN, Linux, Network Forensics, Network Security, Networking, Operating Systems, PKI, Routers, Security, Servers, Switches, TCP/IP, Testing, VMware ESX, VPN, Virtualization, Computer Forensics, Juniper Technologies
Education
Embry-Riddle Aeronautical University 1993 — 1997
BS, Avionics Engineering Technology
Spartan Colledge of Aeronautics and Technology 1990 — 1992
AS, Avionics Technology
North Ridgeville High School 1987 — 1990
High School Diploma, Certificate of Completion in Electronic Technology from LCJVS
STERIS Corporation February 2013 - Present
Safeguard Properties August 2011 - February 2013
Society of Manufacturing Engineers August 2006 - July 2011
Scripps Networks 2006 - 2007
ITT Technical Institute 2005 - 2006
Global LT 2005 - 2006
IOR Global Services 2005 - 2006
Cleveland State University 2004 - 2006
Cuyahoga Community College 2001 - 2005
Various 2002 - 2004
Skills
Editing, Training, Technical Writing, Content Development, E-Learning, Microsoft Word, Social Media, Curriculum Development, Analysis, Curriculum Design, Creative Writing, Public Speaking
Education
Cleveland State University 2002 — 2004
Master of Arts, English
Safeguard Properties February 2015 - Present
Safeguard Properties November 2012 - Present
RUSSELL REAL ESTATE January 2003 - Present
NextiraOne January 2001 - January 2003
MILGO SOLUTIONS January 1999 - January 2001
Racal Datacom January 1995 - January 1999
Skills
Network Engineering, Network Design, Internet, Customer Service, Sales Management, Network Administration, Telecommunications, Customer Relations, SEO, Online Marketing, Marketing Strategy, Online Advertising, Marketing, Networking, Cisco Technologies, Salesforce.com, VoIP, Troubleshooting, Business Development, Real Estate, Management, Training, New Business Development, Sales
Education
DeVry Institute of Technology 1977 — 1979
Diploma, Electronics
Lakewood High School 1970 — 1973
Graduated, Mathematics
Paccon General Contractors August 2012 - September 2013
Newport Beach Veterinary Hospital April 2012 - August 2012
Safeguard Properties August 2009 - July 2012
Skills
Microsoft Excel, Microsoft Word, Outlook, QuickBooks, Property Preservation, Inspection Reports, Client Accounts, Order Processing, Invoice Verification, Communication, REO, Foreclosures, HUD, FHA, Customer Service, Work Orders, General Office Skills, Real Estate, Property
Education
Cuyahoga Community College 2002 — 2006
Business/Commerce, General & Art History
Valley Forge High School 1998 — 2002
Diploma, General Studies
Nationstar Mortgage November 2013 - Present
Safeguard Properties May 2013 - October 2013
Homeward Residential, Inc. September 2009 - May 2013
EMC Mortgage September 2007 - September 2009
Radware April 2004 - July 2007
Fidelity National Field Services August 2002 - February 2004
Rexel Midland November 2000 - April 2001
FilterFresh October 2000 - November 2000
Education
Cuyahoga Community College
of
Safeguard Properties September 2012 - Present
Safeguard Properties September 2012 - Present
Federal Reserve Bank of Cleveland February 2003 - November 2011
Skills
Real Estate, Foreclosures
Education
Cuyahoga Community College 2011 — 2013
Human Services, General
Sutherland Global Services June 2014 - October 2014
S & P Data February 2014 - April 2014
KeyBank November 2013 - January 2014
Safeguard Properties April 2013 - June 2013
Time Warner Cable November 2012 - January 2013
Alliance Staffing Solutions - TriMark SSKemp July 2012 - August 2012
Fleet Response November 2011 - January 2012
Wal-Mart February 2009 - July 2010
Cleveland Public Library March 2007 - August 2008
Skills
Organizational Behavior, Typing 52 WPM, Microsoft Office..., Multitasking Skills, Multi-line Phone, Customer Service, Office Equipment
Education
Bryant and Stratton College 2012 — 2015
Associate's degree, Business Administration, Management and Operations
Cuyahoga Community College 2009 — 2012
Safeguard Properties February 2012 - Present
BeMyDD.com April 2011 - Present
OfficeTeam August 2011 - September 2012
Business Research Services April 2011 - February 2012
Neomrc January 1980 - October 2009
Cuyahoga Community College September 2008 - August 2009
Kindred Cleveland February 2007 - August 2008
Kindred Healthcare February 2007 - August 2008
Cleveland Clinic April 2005 - February 2007
University Hospitals March 2001 - April 2005
Skills
Outlook, PowerPoint, Microsoft Excel, Microsoft Word, Access, FrontPage, HTML, Paramedic, Databases, Customer Service, Microsoft Office, Public Speaking, Data Entry, Healthcare, Research, Training, Management, Customer Satisfaction, Project Management, Human Resources, Recruiting, Employee Relations, Team Building, Event Management, Marketing, Time Management, Talent Acquisition, Public Relations, Nonprofits, Leadership, Event Planning, Program Management, Budgets, Interviews, Employee Benefits, Strategic Planning, Troubleshooting, Office Management, Account Management, Supervisory Skills, Software Documentation, Contract Negotiation, Process Scheduler, Administration, Analysis
Education
Youngstown State University 2006 — 2011
BS, Health Management
Cuyahoga Community College 1986 — 1991
Asoc. Sc., Business Management
Bay State Solar Solutions, LLC May 2014 - Present
Gh electrical services inc February 2014 - May 2014
Geek Squad October 2013 - February 2014
Small Superior Contracting, LLC April 2013 - October 2013
Safeguard Properties March 2012 - October 2012
Prime Valuation Services May 2011 - May 2012
Skills
Residential Wiring, Industrial Motor..., Knowledge of the NEC, Computer Proficiency, Computer Maintenance, Cable Networks, Home Inspections, Building Codes, Electricians, Consumer Electronics, Construction, Customer Service, Project Management, Inspection, Leadership, Electrical..., Wiring, Low Voltage, Maintenance & Repair
Education
Diman Regional Technical Institute 2006 — 2010
HIgh School Diploma, Electrician
Safeguard Properties April 2015 - Present
Safeguard Properties April 2011 - April 2015
LPS Field Services, Inc. July 2007 - March 2011
Staples October 2003 - May 2007
Skills
Quality Assurance, Quality Control, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Visio, Outlook, Access, Business Analysis, Management, Team Building, Performance Management, Inventory Management, Process Improvement, Customer Satisfaction, Leadership, Sales, Training, Software Documentation
Education
Cleveland State University 1997 — 1999
Business Administration and Management, General
Cuyahoga Community College 1996 — 1997
Business Administration and Management, General
Magenic October 2014 - Present
Chart Industries May 2013 - October 2014
Safeguard Properties November 2012 - May 2013
Cynergies Solutions Group May 2012 - November 2012
IntelliCorp Records, Inc. October 2010 - May 2012
IntelliCorp Records, Inc. July 2008 - October 2010
Amtrust Bank October 2007 - July 2008
New Media Communications July 2005 - October 2007
Kent State University September 2003 - July 2005
Skills
ASP.NET, C#, .NET, ASP.NET MVC, Microsoft SQL Server, Visual Studio, WCF, IIS, System Deployment, Windows Server, Integration, Deployment, Code Management, Source Control, VB.NET, jQuery, SharePoint, System Design, SQL, TFS, Database Design, Databases, T-SQL, MVC 4, RESTful WebServices
Education
Kent State University 2002 — 2005
Bachelors of Business Administration, Management and Informations Systems
Cuyahoga Community College 2000 — 2002
General Studies
First American Title August 2014 - Present
Safeguard Properties June 2012 - March 2014
Weltman, Weinberg & Reis February 2010 - March 2011
AMO/Wachovia Mortgage March 2009 - February 2010
National City Bank March 2007 - April 2008
Chase Home Loan Servicing February 2005 - April 2006
Access Mortgage and Financial February 2001 - March 2004
Skills
Management, Loans, Analysis, Customer Service, Negotiation, Banking, Credit, Mortgage Lending, Coaching, Conflict Resolution, Call Centers, Portfolio Management, Loss Mitigation, Loan Servicing, Outlook, Insurance, Financial Risk, Risk Management, Analytics, Vendor Relationship..., Leadership, Team Building, Training
Education
United States Marine Corp 1996 — 1999
Recruitment - Leadership
Bedford High School
Cuyahoga Community College
Real Estate Development
The Cincinnati Insurance Companies August 2015 - Present
Safeguard Properties March 2013 - September 2014
Boys & Girls Clubs of America August 2008 - August 2011
Katrina Leadership Project 2006 - 2009
Skills
Volunteer Management, Community Outreach, Volunteer Recruiting, Fundraising, Event Planning, Microsoft Office, Program Development, Public Speaking, Leadership, Philanthropy, Conflict Resolution, Grant Writing, Youth Development, Higher Education, Critical Thinking, Community Organizing, PowerPoint, Marketing Communications, Intercultural..., Corporate Communications, Team Leadership, Cross-functional Team..., Leadership Development
Education
Cleveland State University 2012 — 2014
Bachelor's degree, Bachelor of Arts in Communication
University of Cincinnati 2009 — 2012
Communication, General
Lorain County Community College 2006 — 2008
Liberal Arts and Sciences/Liberal Studies
Blue Shield of California 2015 - Present
The TJX Companies, Inc. August 2014 - Present
Safeguard Properties November 2012 - June 2014
Cash America Pawn Shop Inc October 2008 - June 2012
Skills
Customer Service, Management
Education
Cuyahoga Community College
Associate of Arts and Sciences (A.A.S.), Diagnostic Medical Sonography/Sonographer and Ultrasound Technician
Safeguard Properties January 2015 - Present
The Pantry May 2011 - March 2012
US Bank Home Mortgage September 2010 - April 2011
Bank of America June 2008 - July 2010
Skills
Customer Service, Word, Customer Relations, Data Entry, Inbound, Outbound, Administrative..., Retail, Inbound Marketing, Access, Microsoft Word, Call Centers, Credit, Customer Satisfaction, Inventory Management, Sales, Leadership, Training, Sales Management, Cash Handling, Teamwork, Merchandising, Microsoft Office, Management, Outlook, Coaching, Team Building, Banking, Cash Flow, Customer Experience, Customer Retention, Telephone Skills, Time Management, Invoicing
Education
Cuyahoga Community College 2004 — 2007
Criminal Justice/Police Science
Green High School 1999 — 2003
iRep Inc. June 2009 - Present
Safeguard Properties May 2014 - September 2014
Community Choice Financial, Inc. August 2011 - September 2014
GCRTA January 2010 - January 2013
Local Youth Group January 2005 - August 2011
Local Youth Group January 2010 - October 2010
Skills
Leadership, Organization, Customer Service, Fundraising, Non-profits, Non-profit..., Program Development, Volunteer Management, Community Outreach, Board Development, Community Development, Event Planning, Organizational..., Grants, Program Management, Management, Policy, Public Speaking, Government, Nonprofits
Education
American InterContinental University 2014 — 2016
Master's degree, Homeland Security, Law Enforcement, Firefighting and Related Protective Services
Cuyahoga Community College 2011 — 2013
N/A, Business Management Public Admin
University of Phoenix 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Promise 2009 — 2011
n/a, High School Classes
MC 2 STEM 2008 — 2009
Highschool, STEM
Safeguard Properties February 2015 - Present
Illes Seasonings & Flavors February 2014 - February 2015
Robert Half August 2013 - February 2014
Skills
Data Entry, Administrative..., Microsoft Excel, Outlook, Microsoft Office, Microsoft Word, Time Management, PowerPoint, Office Administration, Payroll
Education
Homewood Flossmoor High School 2004 — 2008
Dallas County Community College
Business Administration and Management, General
Safeguard Properties November 2014 - Present
amware April 2009 - November 2014
Education
Cleveland State University 2012 — 2014
Bachelor's Degree, Accounting, Senior
Cuyahoga Community College 2009 — 2011
Associate's Degree, Accounting, Graduated
PNC Investments (Unofficial) February 2015 - Present
Safeguard Properties September 2013 - November 2014
Safeguard Properties June 2013 - September 2013
KeyBank April 2012 - June 2013
KeyBank January 2009 - April 2012
KeyBank November 2007 - January 2009
Skills
Data Entry, Human Resources, Customer Service, Microsoft Office, Management, Time Management, Microsoft Word, Training, Leadership, Sales, Team Building, Event Planning
Education
Cleveland Central Catholic High School 2003 — 2005
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Cuyahoga Community College
Associate of Arts (A.A.), Accounting
XPO Logistics April 2015 - Present
Safeguard Properties May 2013 - April 2015
Safeguard Properties June 2012 - May 2013
Safeguard Properties July 2008 - November 2012
Skyfinancial Group June 2005 - April 2008
Skills
Real Estate, Property Management, Cold Calling, Sales, Customer Service, Negotiation, Real Estate Transactions, Account Management, Foreclosures, Sales Management, New Business Development, Marketing, Leadership, Contract Negotiation, Management, Residential Homes, Training, Investment Properties, REO
Education
Cleveland State University 2008 — 2012
Bachelor of Business Administration (BBA), Marketing
Cleveland State University 2005 — 2008
Bachelor of Business Administration (BBA), International Business
Leetex Construction LLC June 2015 - Present
Safeguard Properties July 2014 - May 2015
National Bankruptcy Services, LLC January 2014 - June 2014
Caliber Home Loans September 2012 - January 2014
Bank of America August 2011 - September 2012
ZeroChaos August 2010 - August 2011
Skills
Microsoft Office, Internet, Spreadsheets, Leadership, Customer Service, Analysis, Mortgage Servicing, Loan Servicing, Foreclosures, FHA, Billing, Invoicing, Microsoft Technologies, Communication, Corporate Communications, Quality Control, Quality Auditing, Vendor Management, Vendor Relationships, VA loans, Government Loans, Insurance Claims, Property Management, Property Damage, Project Bidding, Bid Preparation, Bidding Process, Employee Training, Personal Training, Code Review, Data Entry, Collateral Control, FNMA, AS400 system, Office Management, Training, Process Improvement, REO, 10 Key, Lotus Notes, Access, LPS, Default, Portfolio Management, Loans, Loan Modifications, Management, Call Centers, Credit, HUD
Education
Collin County Community College
Wylie High School
Diploma, General Studies
Safeguard Properties PresenterYounique PresenterAugust 2015 - Present
Independent Beachbody Coach July 2015 - Present
Skills
Microsoft Office, Sales
Education
Cleveland State University 2011 — 2013
Bachelor of Fine Arts (BFA), Drawing
Arch Mortgage Insurance February 2014 - Present
LoanSifter August 2013 - February 2014
SecureView September 2012 - February 2014
CliIntel November 2012 - July 2013
Eurasian Minerals Inc September 2012 - October 2012
Slammers Youth Baseball Program February 2011 - March 2012
Canyon Creek Elementary School August 2010 - May 2011
Mortgage Contracting Services May 2010 - November 2010
Safeguard Properties May 2009 - May 2010
W-M Realty Services October 1997 - May 2009
Skills
Client Relations Skills, Leadership, Business Development, Organization, Customer Service, Illustrator, Process Improvement, Trade Shows, Proofreading, QuickBooks, Small Business, CRM, Marketing, Sales, Public Relations, Coaching, Event Management, Management, Strategic Planning, Payroll, Policy, Contract Negotiation, Leadership Development, Team Building, Team Leadership, Vendor Management, Executive Management, Program Management
Education
Colorado State University 1991 — 1995
Bachelor of Science, Psychology
Smoky Hill High School 1988 — 1991
Safeguard Properties March 2014 - Present
Safeguard Properties January 2013 - March 2014
Safeguard Properties July 2012 - January 2013
Safeguard Properties October 2011 - July 2012
Safeguard Properties January 2011 - October 2011
Pacific Bells September 2005 - January 2011
Skills
Coaching, Analysis, Access, Project Management, Teamwork, Process Improvement, Leadership, Management, Data Entry, Microsoft Office, Time Management, Customer Service, Business Analysis
Education
The University of Akron 2005 — 2010
BSBA, Marketing Management
Cuyahoga Community College 2005 — 2007
Business
Laudan Properties March 2014 - October 2014
Safeguard Properties June 2011 - April 2014
Advance America/National Cash Advance March 2009 - June 2011
Family Heritage Life Insurance Company of America October 2007 - August 2008
Quicken Loans March 2005 - August 2007
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Training, Photoshop, Leadership, English, Windows, Outlook, HTML
Education
Garfield Heights High School 1994 — 1998
Diploma
Cuyahoga Community College
Safeguard Properties October 2012 - Present
Claire's LLC June 2010 - September 2011
Damon's Restaurant September 2008 - March 2010
Pizza Hut March 2007 - September 2008
Skills
Customer Service, Customer Relations, Creative Problem Solving, Sales, Problem Solving, Microsoft Office, PowerPoint, English, Windows, Inventory Management, Public Relations, Social Media, Microsoft Word, Time Management, Microsoft Excel, Social Networking, Sales Management, Word, Writing, Editing, Data Entry, Training, Team Building, Coaching, Analysis, Creative Writing, Technical Writing, Outlook, Project Management, Critical Thinking, Public Speaking, Team Leadership, Teamwork, Research, Data Analysis
Education
Cleveland State University 2007 — 2011
Bachelor in Liberal Arts and Social Sciences, English
Normandy High School 2004 — 2007
Degree of Completion, College Preparatory
Westfield Group/Westfield Insurance September 2015 - Present
Safeguard Properties January 2015 - September 2015
Cleveland Housing Network December 2012 - December 2014
Missouri Coordinated Campaign August 2012 - November 2012
Anzalone Liszt Research August 2011 - August 2012
Cornell University Survey Research Institute September 2008 - May 2011
Cornell University Professor Elizabeth Sanders February 2008 - May 2011
U.S. House of Representatives June 2010 - December 2010
Committee for Education Funding August 2009 - December 2009
Skills
Policy Analysis, Research, Nonprofits, Social Media, Public Policy, Event Planning, SPSS, Stata, Votebuilder, Community Organizing, Politics, Legislative Relations, Social Sciences, Governmental Affairs, Political Campaigns, Political Consulting, Data Analysis, Management, Management Communication, Statistics, Econometrics, SharePoint, SQL
Education
Cornell University 2007 — 2011
Bachelor of Science (BS), Policy Analysis and Management, 3.721
Safeguard Properties August 2013 - Present
IGI Global May 2012 - Present
Snow Owl Media, LLC January 2012 - June 2012
The Talent Group September 2011 - December 2011
Nissley Vineyards June 2010 - August 2011
Dauphin County Bar Association June 2010 - September 2010
Unstoppable, Twentieth Century Fox September 2009 - November 2009
Skills
Customer Relations, Microsoft Office, SPSS (statistical..., Teamwork, Creative Writing, Media & Entertainment, Media Research, Problem Solving, Customer Service, Research, Qualitative Research, Management, Teaching, Public Relations, Copywriting, Marketing, Social Media, Social Media Marketing
Education
Full Sail University
Masters of Science, Internet Marketing
The Pennsylvania State University, University
Bachelor of Arts, Communications; Media Studies/Law & Policy Option
Elizabethtown College 2004 — 2004
Western Philosophy
Impressive Estates LLC April 2012 - Present
Impressive Properties LLC April 2011 - Present
Impressions Realty LLC February 2010 - Present
Safeguard Properties August 2010 - September 2012
Skills
Foreclosures, Sellers, Negotiation, Strategic Planning, Property, New Business Development, REO, Single Family Homes, First Time Home Buyers, Start-ups, Relocation, Online Advertising, Social Media, Rentals, Business Strategy, Customer Service, Advertising, Public Speaking, Leadership, Team Building, Team Management, Property Management, Real Estate, Real Estate Development, Entrepreneurship, Communication
Education
Cleveland State University 2000 — 2004
Bachelor of Science (BS), Labor and Industrial Relations
Stark State College of Technology 2011 — 2017
In Process, Paralegal Studies
University of Cincinnati 1998 — 2000
Business Administration and Management, General
Cleveland Heights High 1994 — 1998
College Diploma, College Prep
Boehringer Ingelheim June 2013 - December 2013
Boehringer Ingelheim November 2008 - June 2013
Safeguard Properties January 2008 - November 2008
Infostore Records June 2007 - January 2008
Procter & Gamble , Baia Mare January 2003 - January 2006
Skills
GMP, CAPA, Sop, Validation, GLP, Change Control, Aseptic Processing, 21 CFR Part 11, FDA, Cleaning Validation, LIMS, Lab Testing, Stability Program, Sampling, Laboratory, Quality Control, Software Documentation
Education
Cleveland State University 2011 — 2015
Bachelor of Science, Chemical Engineering
Safeguard Properties June 2015 - Present
MAI Capital Management, LLC January 2007 - June 2015
BC Investment Partners 2005 - 2007
Victory Capital Management 2001 - 2005
Bendix 2000 - 2001
McDonald Investments 1997 - 2001
Deloitte & Touche 1996 - 1997
O'Brien Passen & Associates 1991 - 1996
TRW Real Estate Loan Services/Record Data 1984 - 1990
Education
Cuyahoga Community College
Business
Newmark Grubb Knight Frank April 2013 - Present
Safeguard Properties 2012 - Present
Safeguard Properties 2011 - 2012
Skills
Real Estate, Property Management, Project Management, Operations Management, Contract Negotiation
Education
Cleveland State University 2008 — 2012
Master's degree, Urban Planning, Design, and Development
Denison University 2004 — 2008
Bachelor's degree, Political Science
Safeguard Properties May 2015 - Present
Safeguard Properties December 2013 - May 2015
Corned Beef Café 2004 - 2012
Nordonia Hills Clinic 2005 - 2011
Keybank Corporation August 2007 - August 2008
Skills
Inventory Management, Windows, Microsoft Office, Microsoft Excel, Supply Chain Management, Operations Management, SAP, Databases, Microsoft Word, Computer Hardware, PowerPoint, Photoshop, Outlook, Microsoft Publisher, Customer Service, Analytical Skills, Troubleshooting, Strategic Planning, Social Networking, Employee Training, Data Analysis, Supply Chain
Education
Cleveland State University 2011 — 2013
Bachelors, Logistics, Materials, and Supply Chain Management
Cleveland State University 2011 — 2013
Minor, Information Technology
Safeguard Properties May 2001 - Present
Skills
Foreclosures, FHA, Mortgage Servicing, REO, Real Estate, Investment Properties, Nonprofits, Mortgage Banking, Mortgage Lending, Property, Short Sales, Loss Mitigation, HUD, Strategy, Default, Customer Service, Management
Education
Cleveland State University 1998 — 2015
Bachelor's degree, Organizational Leadership, 3.5
Platinum Touch Industries May 2013 - Present
Safeguard Properties October 2011 - Present
Safeguard Properties February 2009 - October 2011
Epcon Communities May 2006 - January 2009
Centex Homes 2004 - 2004
Skills
Residential Homes, Real Estate, Construction, Construction Management, Contract Management, Investment Properties, Contract Negotiation, Process Scheduler, Relocation, Foreclosures, Negotiation, MS Project, Purchasing, Project Management, Budgets, Property, Microsoft Office, Customer Service, Management, Contractors, Sales, Team Building, New Business Development
Education
MSOE 2002 — 2004
Construction Management
Elgin Community College 1986 — 1994
Associate's degree, Business Administration and Management, General
Safeguard Properties August 2011 - Present
Revol Wireless April 2007 - August 2011
Pinnacle Data Systems April 2006 - December 2006
Verizon Wireless June 1997 - April 2006
AirTouch Communciations June 1997 - February 2001
EDS June 1989 - May 1997
Skills
Integration, Software Development, Strategic Planning, Product Development, Business Intelligence, M&A experience, Mobile Technology, B2B eCommerce
Education
The Ohio State University - The Max M. Fisher College of Business 2003 — 2004
MBA
Eastern Michigan University 1985 — 1989
B.S.
JB Management, Inc. (JBM) December 2012 - Present
Jacobs January 2008 - December 2012
TEKsystems January 2006 - January 2008
Safeguard Properties January 2005 - January 2006
Skills
Oracle PL/SQL..., Oracle SQL, PHP, LAMP, Oracle Fusion Middleware, Oracle Access Manager, Oracle Identity Manager, Weblogic, Business Intelligence, LDAP, JSF, JavaScript, AJAX, Maven, Ant, XML, JSON, JUnit, DBUnit, Subversion, CVS, Data Warehousing, Databases, ETL, Integration, Oracle, PL/SQL, SQL, System Architecture, System Design, Systems Analysis, Unix, Web Applications
Education
Troy University in Montgomery 2000 — 2009
Master of Science (MS), Computer and Information Sciences, General
Community College of the Air Force 1999 — 2001
Associate of Arts and Sciences (AAS), Computer Science Technology
Federal Reserve Bank of Cleveland July 2014 - Present
Safeguard Properties April 2012 - Present
Rockwell Automation (Contractor) March 2011 - April 2012
Rosetta Marketing and Advertising June 2010 - March 2011
BP-Toledo Refinery Business Analyst (contractor) August 2009 - February 2010
Key Bank February 2008 - April 2009
KeyBank 1999 - 2008
Skills
ITIL V3 Foundation..., HP Service Manager 7, uCMDB, SAP, Documentation, Change Management, Incident Management, Security, Disaster Recovery, SOW, SOX, MS Project, Project Coordination, Business Analysis, Risk Management, C++, JCL, Cisco, MS Office Suite, SharePoint, Document Management, Visio, VMS, Unix, SQL, Cpr Certified, CMDB, ISO 27001, User Acceptance Testing, Training Delivery
Education
Notre Dame College 2005 — 2009
BA, Business
Cuyahoga Community College 1986 — 1988
AS, Computer Science
John F. Kennedy 1976 — 1979
Millennia Housing Management, LTD. August 2015 - Present
Travel Centers Of America March 2015 - August 2015
Safeguard Properties September 2012 - February 2015
Italian Tours & Travel by Diana 2011 - 2013
Blockbuster June 2011 - November 2011
Gordon Food Service August 2010 - June 2011
Education
Cleveland State University 2008 — 2012
Safeguard Properties October 2011 - Present
CINEMA Cleveland May 2006 - Present
InnoSource August 2010 - January 2011
Cleveland Public Library - South Brooklyn Branch February 2005 - August 2010
Parmatown Cinemas April 1999 - August 2004
Skills
Customer Service, Microsoft Office, Nonprofits, Event Planning, Fundraising, Social Networking, Social Media Marketing, Editing
Education
Cleveland State University 2005 — 2007
Master's Degree, Communication Theory & Methodology
Cleveland State University 2000 — 2004
Bachelor's of Arts, Major:Communication Minor: Philosophy
Padua Franciscan High School 1996 — 2000
High School Diploma with Honors
Cliffs Natural Resources February 2011 - Present
Safeguard Properties January 2009 - February 2011
Mirifex 1999 - 2009
S&P Solutions 1998 - 1999
JoAnne Stores 1993 - 1995
Skills
SQL, Disaster Recovery, Oracle, Data Warehousing, Databases, Database Design, VMware, Database Administration, SQL Tuning, Unix, Microsoft SQL Server, ETL, Windows Server, Data Center, Virtualization, Troubleshooting, Performance Tuning
Education
Cleveland State University 1990 — 2003
Computer Science
Safeguard Properties November 2013 - Present
Safeguard Properties January 2011 - November 2013
Safeguard Properties June 2009 - January 2011
Safeguard Properties October 2007 - June 2009
Sylvan Learning Center January 2005 - October 2007
Skills
Problem Solving, Instructor-led Training, Management, Residential Homes, Team Leadership, Idea Person, Training Delivery, Property Management, Training, Customer Service, Employee Training, Project Management, Project Planning, Workshop Facilitation, Business Process..., Analysis, PowerPoint, Team Building, Microsoft Office, Microsoft Excel
Education
Cuyahoga Community College 2002 — 2007
Associate of Arts (AA), Theater
Precision Dialogue September 2015 - Present
Safeguard Properties December 2007 - September 2015
National City Bank June 2007 - December 2007
Skills
Project Management, Customer Service, Microsoft Office, Vendor Management, SharePoint, Visio, Process Improvement, Business Analysis, Active Directory, Microsoft Excel, Outlook, Software Documentation, Microsoft SQL Server
Education
Free Code Camp 2015 — 2016
Full Stack Web Development, Computer Software Engineering
Cuyahoga Community College 2003 — 2005
Associate's degree, Accounting and Finance
Insurity July 2013 - April 2014
One Call Now March 2013 - June 2013
Safeguard Properties June 2012 - March 2013
Progressive Insurance May 2011 - June 2012
First Energy Corporation November 2010 - May 2011
Western Reserve Systems / Sweet Amanda's July 2010 - November 2010
Western Reserve Systems / Dwellworks January 2009 - July 2010
National City Bank September 2008 - November 2008
OEConnection August 2007 - September 2008
Client Strategy Group October 2006 - August 2007
Skills
.NET, Microsoft SQL Server, ASP.NET, C#, Software Development, LINQ, T-SQL, jQuery, Web Services, Agile Methodologies, Vendor Management, Unit Testing, DB2, Business Intelligence, Databases, CSS, HTML, AJAX, Visual Basic, Web Applications, WCF, Stored Procedures
Education
Colorado State University 2003 — 2006
Master's
Vanderbilt University 1988 — 1991
Juris Doctorate
Washington University in St. Louis 1984 — 1988
B.A.
The Law Offices of Russell Kornblut February 2013 - Present
Javitch, Block & Rathbone 2011 - 2013
Capstone Realty Advisors / Cleveland, Ohio 2007 - 2009
Buckley King, LLC 2007 - 2009
Safeguard Properties 2002 - 2003
The Leader Mortgage Company, Inc. 1993 - 2002
Skills
Commercial Litigation, Real Estate, Risk Management, Bankruptcy, Mediation, Corporate Law, Litigation, Contract Negotiation, Banking, Courts, Portfolio Management, Mergers & Acquisitions, Arbitration, Employment Law, Appeals, Loans, Mortgage Lending, Civil Litigation, Negotiation, Leadership, Commercial Real Estate
Education
Cleveland State University - Cleveland-Marshall College of Law 1982 — 1985
Juris Doctor, Rank: Top 20%
Indiana University Bloomington
Bachelor of Arts, Political Science
Asurint August 2015 - Present
Safeguard Properties February 2009 - July 2015
OEConnection October 2007 - January 2009
Parker Hannifin June 2004 - October 2007
Progressive Insurance August 2003 - May 2004
Banyan Technology October 2000 - August 2003
Meritage Technologies November 1999 - October 2000
Cap Gemini June 1999 - November 1999
Books.com March 1998 - June 1999
Cleveland Clinic March 1997 - February 1998
Skills
.NET, Microsoft SQL Server, SDLC, Vendor Management, SQL, C#, ASP.NET, TFS, Software Development, E-commerce, XML, Web Applications, Oracle, jQuery
Education
Edinboro University of Pennsylvania 1992 — 1997
Bachelor, Computer Science
Safeguard Properties May 2012 - Present
Smartcare, Inc August 1999 - Present
Verizon Wireless October 2008 - December 2011
Alltel Wireless June 2001 - December 2011
Tek systems June 2001 - August 2008
Accenture March 2001 - May 2001
Deloitte Consulting February 1999 - March 2001
Robert Half International April 1998 - January 1999
St. Johns University, NY August 1997 - April 1998
Laidlaw December 1992 - May 1997
Skills
Siebel, Oracle, PMP, ITIL, Oracle HR, OBIEE, SAP, System Deployment, Data Warehousing, Business Intelligence, Web Services, Integration, Databases, Testing, Unix, SDLC
Education
Cuyahoga Community College 2012 — 2012
HIT Implementation Manager, Healthcare Information Technology
Lamar University 1990 — 1991
Masters, Engineering
Kakatiya University 1983 — 1987
B.Tech, Civil Engineering
Safeguard Properties November 2014 - Present
Northeast Ohio Natural Gas Company April 2013 - Present
Federal Express November 2013 - November 2014
Ioppolo Concrete Corporation December 2012 - April 2013
Urbancode 2011 - 2013
Cervilenz Inc 2010 - 2010
Cansto Paint & Keene Building Products February 2009 - 2010
Aurora Country Club March 2008 - November 2008
Skills
Financial Analysis, Managerial Finance, Accounting, Internal Controls, Cash Flow, Forecasting, Cost Accounting, Financial Accounting, Variance Analysis, Financial Modeling, IFRS, Financial Audits, Sarbanes-Oxley Act, GAAP, Finance, Cash Flow Forecasting, Sarbanes-Oxley, Revenue Recognition, Analysis, Account Reconciliation, Payroll, Year-end Close, Bank Reconciliation, QuickBooks, General Ledger, Budgets, Tax, Expenses, Accruals, US GAAP, Auditing, Financial Statements, Management, Treasury, SEC filings, Fixed Assets, Business Planning, Journal Entries, Process Improvement, Start-ups
Education
Cleveland State University - Cleveland-Marshall College of Law 1981 — 2001
Lake Erie College 1981 — 1982
International Business
Safeguard Properties October 2010 - March 2011
Faith Alliance Bible Church 2003 - 2010
Maryville Academy 2007 - 2009
Faith Alliance Bible Church 2006 - 2008
Chicago Alive Youth Camp 2005 - 2006
Forest Hospital 1995 - 1998
Education
Oakton Community College 2008 — 2009
Computer & Electronic Technology
Eastern Illinois University
Bachelors, Psychology, History
KeyBank November 2012 - Present
KeyBank April 2009 - November 2012
KeyBank March 2007 - April 2009
Key Bank February 2005 - March 2007
Safeguard Properties December 2002 - February 2005
Safeguard Properties January 2000 - December 2002
Safeguard Properties April 1999 - January 2000
The Chase Manhattan Bank April 1998 - April 1999
The Chase Manhattan Bank April 1996 - April 1998
Skills
Process Improvement, Asset Managment, Recruiting, Banking, Risk Management, Customer Service, Team Building, Business Development, Training, Network Planning, Project Management, ATM networks, Branch Channel, Management, Cross-functional Team..., Staff Development, Strategic Planning, Asset Management, Network Design
Education
Cleveland State University 1994 — 1998
Masters Degree, Business Administration
Miami University 1989 — 1993
Bachelors of Science, Organization Behavior; Minor in Sociology
Valence Health October 2014 - Present
Safeguard Properties November 2012 - October 2014
Avery Dennison November 2011 - November 2012
AmTrust Bank, A Division of New York Community Bank 2010 - October 2011
AmTrust Bank May 2007 - August 2010
Skills
cognos 10, SQL, SAS, Business Analysis, Integration, Excel, Microsoft Office, Research, Data Analysis, Documentation, Process Improvement, Analysis, SDLC, Customer Relations, Requirements Gathering, Cognos, Business Process..., Visio, Process Engineering, Project Management, Training, Microsoft Excel, Cross-functional Team..., Software Documentation, Data Warehousing, Business Intelligence, Business Process, Database Design, Troubleshooting, Social Skills
Education
Weatherhead School of Management at Case Western Reserve University 2006 — 2008
Masters of Arts, Business Administration
Denison University 2000 — 2004
Bachelor of Arts, English Literature
Safeguard Properties January 2013 - Present
New Wave Plastics March 2012 - Present
University of Akron Research Foundation 2010 - Present
Proactive Ingenuity (tm) February 2009 - Present
Hudson Global Resources 2004 - 2009
Skills
Project Management, Management Consulting, Strategy, Six Sigma, Business Planning, Business Development, Management, Leadership, Supply Chain Management, Change Management, Budgets, Manufacturing, Lean Manufacturing, Training, Business Strategy, Forecasting, New Business Development, Strategic Planning
Education
Cleveland State University 1978 — 1982
BBA, Accounting
Safeguard Properties May 2010 - Present
Safeguard Properties May 2005 - May 2012
Skills
Customer Service, Real Estate, Property, Microsoft Office, Residential Homes, Research, Property Management
Education
Cuyahoga Community College 2001 — 2003
Burgess World Travel a Traverus Travel Network Agent Customer Service RepSaeco USA2006 - 2007
Safeguard Properties June 2005 - November 2005
Cole National Corporation 2002 - 2004
Education
Cleveland State University
English
University of Houston
Journalism
UMKC August 2014 - Present
Cleveland Clinic January 2013 - June 2014
Sisters of Charity Health System June 2012 - August 2012
Safeguard Properties May 2009 - April 2012
Safeguard Properties April 2007 - May 2009
Safeguard Properties November 2002 - April 2007
Skills
Data Entry, Healthcare, File Management, Customer Service, Outlook, Microsoft Excel, Pharmacy, Microsoft Word, Spreadsheets, Microsoft Office, Time Management, Aseptic Technique, IV compounding, Pyxis, Invoicing, Compounding, Medical Terminology, HIPAA, PowerPoint, Management, IV
Education
University of Missouri-Kansas City 2014 — 2020
Doctor of Pharmacy (Pharm.D.), Pharmacy
Cuyahoga Valley Career Center 2011 — 2012
Pharmacy Technician Certification, Pharmacy Technician/Assistant
Sirva March 2015 - Present
General Title Insurance Company September 2012 - Present
Food Network July 2012 - July 2012
Safeguard Properties January 2009 - May 2012
Suntrust Mortgage Company September 2006 - June 2008
JPMorgan Chase January 2001 - August 2003
Skills
Mortgage, Television Production, Customer Service, Microsoft Office, Office Administration, Clerical Skills, Excel, Mailroom, Supervisory Skills, Mortgage Lending, Customer Satisfaction, Microsoft Excel, Video Production, Recruiting, Outlook, Microsoft Word
Education
Lakeland Community College 2012 — 2014
Associate of Arts (A.A.), Media Technology/Associates, 3.7
Cuyahoga Community College 2007 — 2008
N/A, Associates Degree, 4.0
Safeguard Properties November 2012 - Present
Bass Security September 2010 - November 2012
Lowe's Home Improvement April 2007 - September 2009
Skills
Management Consulting, Change Management, Business Transformation, Business Strategy, Business Process..., Strategy, Program Management, Business Analysis, Organizational Design, Project Management, Strategic Planning, Organizational..., IT Strategy, Executive Coaching, Business Planning, Process Improvement, Business Process, Leadership Development, Governance, Coaching, Management, Team Building, Leadership, Training, Customer Service, Sales, Customer Satisfaction, Operations Management, Team Leadership, Analysis, Employee Training, Performance Management, Business Development, Budgets, Inventory Management, New Business Development, Weightlifting
Education
Florida Gulf Coast University 1999 — 2003
Business Administration and Management, General
Safeguard Properties May 2014 - Present
NYCB November 2012 - June 2013
First Federal of Lakewood June 2012 - October 2012
PNC 2010 - 2012
BankUnited 2004 - 2008
Skills
VA loans, Loans, Loan Origination, Mortgage Banking, Mortgage Lending, Credit, FHA, Refinance, Real Estate, Banking, Residential Mortgages, FHA financing, Commercial Lending, Credit Analysis, Mortgage Training, QC Analyst, Mortgage Underwriting, Loss Mitigation, Jumbo Mortgage, First Time Home Buyers, Investment Properties, Reverse Mortgages, USDA, Foreclosures, Short Sales, Referrals, Mortgage Marketing, Selling, Loan Modifications, Credit Risk, Cross Selling, Sellers, Real Estate Financing, Sales Management, Lines Of Credit, Government Loans, FNMA, Home Equity Lines of..., Finance, Mortgage Servicing, Commercial Mortgages, Experienced Trainer, PowerPoint, Job Coaching, Customer Service, Management, Underwriting, Construction Loans, Residential Homes, Consumer Lending
Education
Brunswick High School
Diploma
Columbus State
Associate's degree, Veterinary Technology
Columbus State Community College
Veterinary Technology
Columbus State Community College
Associate's degree, Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Safeguard Properties September 2012 - Present
Upscale/ Pink Ice Entertainment June 2007 - September 2012
Galileo International (Adecco Staffing Services) July 2002 - April 2004
Philips Consumer Electronics (Adecco Staffing Services) February 2002 - July 2002
Wireless Outlet January 2001 - January 2002
Sprint March 2000 - December 2000
Skills
Promotions, Event Planning, Business Planning, Customer Service, Microsoft Office, Customer Relations, Excel, Website Development, Purchasing, Problem Solving, Budgeting, Research, Scheduling, PowerPoint, Administration, Word, Strategic Planning, Supervisory Skills, Team Building, Change Management, Access, Inventory Management, Negotiation, Contract Negotiation, Process Improvement, Troubleshooting, Documentation, Analysis, Healthcare, Event Management, Mentoring, Writing, Team Leadership, Public Relations, Business Analysis, Outlook, Advertising, Planning, Employee Relations, Operations Management, Social Media, Billing, Healthcare Information..., Project Planning, Human Resources, Microsoft Excel, Marketing, Training, Software Documentation, Budgets
Education
Cuyahoga Community College 2011 — 2012
Certification in Health Information Technology, Process and Workflow Implementation, 3.5
Jones International University 2010 — 2011
Doctorate, Business Administration, 3.98
Jones International University 2009 — 2010
Master Certification, Health Care Administration
Jones International University 2008 — 2009
Master Certification, Project Management
Jones International University 2006 — 2008
Master of Arts, Business Communications
Cleveland State University 2001 — 2006
Bachlors Of Arts, Communications
Safeguard Properties August 2000 - June 2015
Reliance Insurance 1999 - 2000
Q-Zar Laser Tag 1996 - 1999
Discovery Zone 1994 - 1996
Skills
Help Desk Support, Disaster Recovery, Management, Process Improvement, Business Analysis, Troubleshooting, IT Management, Service Desk, Project Management, Software Documentation, Vendor Management, Visio, SharePoint
Education
Cleveland State University 1995 — 1998
Bachelor’s Degree, Bachelor of Arts and Science
Safeguard Properties November 2013 - Present
Safeguard Properties January 2011 - November 2013
Huntington Learning Center November 2007 - October 2008
SIRVA Relocation June 2006 - September 2007
United Way of the Greater Dayton Area August 2005 - December 2005
Skills
Marketing, Social Media Marketing, Event Planning, Customer Service, Management, Sales, Analysis, Training, Microsoft Excel, Microsoft Office, Project Management, Process Improvement, Leadership, Forecasting, Competitive Analysis, Market Research, Time Management
Education
Cleveland State University 2009 — 2010
MBA, Business Administration; Management
University of Dayton 2002 — 2006
BA, Communication
Safeguard Properties July 2013 - Present
Safeguard Properties September 2012 - July 2013
OHNV Enterprises, LLC July 2010 - September 2012
The Walt Disney Company January 2008 - September 2010
Make-A-Wish Foundation of Ohio, Kentucky and Indiana February 2008 - May 2008
The Walt Disney Company September 2007 - January 2008
Skills
Strategic Planning, Project Management, SEO, Cold Calling, Journalism, Account Management, New Business Development, Sales, Retail
Education
Cleveland State University 2006 — 2009
Bachelor of Arts, Communication
Holy Name High School 2000 — 2004
Things Remembered October 2014 - January 2015
Safeguard Properties April 2014 - September 2014
The Pub, Beachwood January 2014 - April 2014
Javitch, Block & Rathbone, LLC January 2010 - January 2012
Cleveland Metropolitan School District January 2008 - January 2010
Skills
Teaching, Coaching, Microsoft Office, Training, Research, Curriculum Design, Editing, Marketing, Employee Training, Public Speaking, Classroom, E-Learning, Customer Service
Education
Cleveland State University
Bachelor of Arts (B.A.), Social Work
Notre Dame College of Ohio
Teaching Licensure Program
Heartland Payment Systems May 2012 - Present
Safeguard Properties October 2011 - May 2012
Charter One Bank March 2005 - November 2011
Charter One Bank February 2004 - March 2005
Huntington Bank October 2003 - January 2004
Huntington Bank November 2000 - January 2004
North American Benefits Network June 1999 - February 2001
Papa John's Pizza January 1999 - December 1999
Blockbuster Video July 1997 - February 1999
National City Bank July 1997 - March 1998
Skills
Leadership, Auditing, Risk Management, Process Improvement, Analysis, Training, Management, Outlook, Data Entry, Software Documentation, Microsoft Office, Customer Service, Sales, Accounting, CRM, Team Building, Time Management
Education
Lorain County Community College 2013 — 2017
Associate of Arts (AA), Business Administration and Management, General
Rocky River High Schol 1986 — 1990
Cuyahoga Community College
Sociology; an Economics
Kent State University
Zoology; Sophomore
Safeguard Properties September 2013 - Present
Skills
Human Resources, Training, Management, Recruiting, Process Improvement, Employee Relations, Performance Management, Forecasting, Onboarding, Logistics, Negotiation, Building Relationships, Quality Control, Conflict Resolution, Talent Acquisition, Benefits Administration, Customer Service..., New Hire Orientations, Webinar Development, Employee Engagement, Employee Benefits, FMLA, Strategic HR, Performance Improvement..., Event Planning
Education
Cleveland State University 1998 — 2002
Bachelor of Business Administration (B.B.A.), Management and Labor Relations
Strongsville High School
General studies
Safeguard Properties July 2014 - Present
Lender Processing Services, Inc. (LPS) July 2011 - July 2013
LPS January 2007 - June 2011
Skills
Microsoft Office, Customer Service, Coaching, Microsoft Excel, PowerPoint, Research, Microsoft Word, System Administration, Troubleshooting, Windows, Computer Hardware, Curriculum Design, Call Centers
Education
Cleveland State University 2000 — 2006
Bachelor of Business Administration (B.B.A.), Information Technology
Safeguard Properties April 2013 - Present
TurfCare Supply Corp October 2005 - Present
Crestwood Management January 2011 - October 2012
Education
David N. Myers University
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General
David N. Myers University
Safeguard Properties April 2011 - Present
Xpress Loan Servicing January 2004 - April 2011
FAMILY HERITAGE INSURANCE January 2001 - January 2005
Cleveland Housing Network January 1998 - January 2001
CONSECO, L.L.C January 1997 - January 1998
CAPITOL AMERICAN LIFE INSURANCE COMPANY January 1987 - January 1997
Skills
Insurance, Management, Loans, Underwriting, Operations Management, Customer Service, Claim, Call Center, Employee Benefits, Team Building, Team Leadership, Risk Management
Education
Cuyahoga Community College
Saint Joseph Acedemy 1983 — 1987
Business Major
John F Kennedy H.S
LOMA Member
Midland Paper and Packaging March 2011 - Present
Millennium Information Services June 2010 - March 2011
Safeguard Properties March 2006 - August 2008
Skills
PowerPoint, Research, Photoshop, Teaching, HTML, Account Management, Budgets, Data Analysis, Inventory Management, Negotiation, Public Speaking, Strategic Planning, Team Building, Teamwork
Education
College of DuPage
Business law
Fenton High School
Safeguard Properties October 2013 - Present
Skills
Inventory Management, Process Improvement, Lean Manufacturing, Inventory Control, Supply Chain Management, Manufacturing, Troubleshooting, Operations Management, Kanban, Continuous Improvement, Purchasing, Microsoft Office
Education
Cleveland State University 2012 — 2014
B.A. in Film and Digital Media, Digital Communication and Media/Multimedia
Lakeland Community College 2002 — 2004
AA
Safeguard Properties August 2011 - Present
Spherion November 2010 - February 2011
Skills
Customer Service, Outlook, Data Entry, Employee Relations
Education
Cuyahoga Community College
Associate's degree
Rivals Sports Grille March 2012 - Present
Rivals Sports Grille April 2007 - March 2012
Safeguard Properties June 2009 - November 2009
Jimmy J's Bar & Grill January 2001 - April 2007
Skills
Microsoft Office, Spreadsheets, Inventory Control, Customer Satisfaction, Inventory Management, Time Management, Process Scheduler, Customer Service, Employee Training, Hotel Management, Front Office
Education
DeVry University-Ohio 2011 — 2013
Ohio Northern University 1995 — 1997
Wichita State University Foundation March 2012 - August 2012
Safeguard Properties September 2009 - September 2011
Skills
Creative Writing, Photoshop, Photography, Blogging, Copywriting, Proficient in InDesign, Multimedia, Social Media
Education
Wichita State University 2009 — 2013
Bachelors, Integrated Marketing Communication
Cowley College 2008 — 2009
Alcoa Wheels & Transportation Products, Inc March 2013 - Present
Safeguard Properties March 2012 - December 2012
HMI Industries Inc 2005 - 2011
Parmadale May 2002 - March 2005
Skills
Microsoft Excel, PowerPoint, Microsoft Office, Strategic Planning, Customer Service, Microsoft Word, Insurance, Team Building, Access, Process Improvement, Training, Outlook, Customer Satisfaction, Banking
Education
Lakeland Community College 2007 — 2013
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Cleveland State University 1995 — 2001
Bachelor's degree, Social Work
Eastlake North High School 1991 — 1995
Ohio Technical College February 2013 - Present
Safeguard Properties 2012 - 2013
Cleveland Clinic 2000 - 2003
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Real Estate, Leadership, Visio, Management, Sales, Project Management
Education
Cuyahoga Community College 2012 — 2013
Safeguard Properties May 2005 - Present
Dollar Financial Group 2001 - 2004
Skills
Customer Satisfaction, Microsoft Office, Microsoft Excel, Microsoft Word, Training, Security Operations, Typing, Quality Control, Process Scheduler, Customer Service, Auditing, Policy, Analysis, PowerPoint, SharePoint, Supervisory Skills, Leadership, Management, Outlook, Process Improvement, Project Management, Sales, Team Leadership
Education
Cuyahoga Community College 1999 — 2003
Associate of Arts (AA)
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2014 - Present
Rexel Holdings USA, Corp. June 2013 - November 2014
Safeguard Properties August 2012 - May 2013
Skills
Budgets, Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service, Accounts Payable, General Ledger, Accounts Receivable, PowerPoint, QuickBooks, Inventory Management, REO
Education
The University of Texas at Dallas 2010 — 2013
Bachelor's of Science, Accounting and Business/Management
Collin County Community College 2008 — 2010
Associate of Science (A.S.), Business Administration and Management, General
Psychological and Behavioral Consultants, Inc. November 2012 - Present
Safeguard Properties February 2007 - June 2012
CEC Entertainment August 2004 - February 2007
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, SPSS, Phone Etiquette, Training, Supervisory Skills, Customer Satisfaction, Mental Health, APA, Cognitive Therapy, Suicidal Ideation, Medical Staff..., Client Intake, Employee Training
Education
Cleveland State University 2011 — 2012
Bachelor of Arts (B.A.), Psychology
San Diego Miramar College 2009 — 2009
Safeguard Properties December 2014 - Present
Safeguard Properties June 2009 - December 2014
National City Bank May 2008 - June 2009
Key Bank July 1998 - June 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Real Estate, Property Management, Process Improvement, Foreclosures, Investment Properties
Education
Cleveland State University 1993 — 1995
Business Adminstration/Accounting
University of Akron 1991 — 1992
Business Administration/Accounting