Security Service Federal Credit Union
Industry: Insurance service company
DescriptionSecurity Service Federal Credit Union is a federally insured, federally chartered, $8 billion, natural person credit union with more than 925,000 members, operating from 70 service centers in the U.S. states of Texas, Colorado, and Utah. Customer service: 0800 891650 Bill pay: 00 1 800-229-0158 Headquarters: San Antonio, Texas, United States CEO: Jim Laffoon (25 Mar 2014–) Founded: 1956 Subsidiaries: Kilowatt Federal Credit Union, Security Service Federal Credit Union, Asset Management Arm
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Security Service Federal Credit Union Employees
Whataburger June 2010 - August 2015
Rise Above Public Relations January 2010 - June 2010
Cystic Fibrosis Foundation 2004 - 2010
San Antonio Council on Alcohol and Drug Abuse May 2009 - December 2009
Mexicans and Americans Thinking Together (MATT.org) October 2008 - May 2009
Security Service Federal Credit Union March 2005 - March 2008
Skills
Volunteering, Event Planning, Public Relations, Social Media, Fundraising, Media Relations, Creative Writing, Technical Writing, Editing, Project Management, Internal Communications, Social Media Marketing, Blogging, Press Releases, Community Outreach, Newsletters, Nonprofits, Online Advertising, Marketing Strategy, Research, Strategic Communications, Program Management
Education
The University of Texas at San Antonio 2002 — 2006
BA, Communication
Chase June 2015 - Present
Security Service Federal Credit Union August 2005 - May 2015
Skills
Banking, Customer Service, Credit, Process Improvement, Risk Management, Financial Analysis, Financial Services, Sales, Project Management, Microsoft Office, Loans
Education
The University of Texas at San Antonio 2000 — 2005
Bachelor of Arts (B.A.), English Language and Literature, General
The University of Texas at San Antonio 2000 — 2005
Bachelor of Arts (B.A.), English Language and Literature, General
Security Service Federal Credit Union February 2015 - September 2015
Starbucks Coffee Company October 2014 - January 2015
Progressive Promotions June 2014 - October 2014
Denver Bike Sharing October 2013 - December 2013
BikeDenver May 2012 - August 2012
Denver Bike Sharing May 2012 - August 2012
9to5 National Association of Working Women September 2010 - August 2012
Jobs with Justice July 2010 - July 2011
Community Voters Project January 2010 - March 2010
Colorado Progressive Coalition November 2009 - December 2009
Skills
Customer Relations, Social Media, Community Outreach, Public Speaking, Event Planning, Nonprofits, Non-profits, Volunteer Management, Research, Training, Workshop Facilitation, Community Organizing, Marketing, Media Planning
Education
University of Denver 2011 — 2014
Master’s Degree, Strategic Communication
Study Abroad: Amsterdam, NL 2009 — 2009
International Perspectives in Sexuality and Gender, SIT, Amsterdam
Wartburg College 2005 — 2009
Bachelor’s Degree, Communication Studies
Security Service Federal Credit Union June 2013 - Present
Security Service Federal Credit Union July 2001 - Present
Skills
Credit, Loans, Loan Servicing, Process Improvement, Banking, Management, Leadership Development, Team Leadership, Leadership, Team Building, Cross-functional Team..., Organizational..., Business Analysis, Operations Management, Employee Relations, Credit Cards, Coaching, Credit Unions, Customer Service, Risk Management, SharePoint, Vendor Management
Education
The University of Texas at San Antonio 2002 — 2007
Bachelor of Business Administration (B.B.A.), Concentration in Leadership
San Antonio North Chamber Leadership Lab
Banker's Toolbox July 2015 - Present
ACAMS CenTex Chapter 2015 - July 2015
NetSpend September 2014 - July 2015
JPMorgan Chase January 2014 - September 2014
Catholic Charities San Antonio TX January 2013 - May 2013
Security Service Federal Credit Union July 2007 - December 2010
Skills
Customer Service, Microsoft Word, PowerPoint, Microsoft Office, Microsoft Excel, Social Networking, Analysis, Public Speaking, Social Media, Event Planning, Research, Teamwork, Team Leadership, Banking, Outlook, Training, Team Building, Risk Management, Leadership, Coaching, Human Resources, Data Entry, Accounting, Process Improvement, Spanish, Volunteer Recruiting, Community Organizing, Volunteer Management, Youth Development, International Relations, Employee Training, Investigation, Anti Money Laundering, Teaching
Education
The University of Texas at San Antonio 2010 — 2013
Bachelor of Arts (B.A.), Criminal Justice
USAA April 2015 - Present
USAA August 2013 - April 2015
Security Service Federal Credit Union 2011 - 2013
TSS August 2009 - November 2011
Wachovia, A Wells Fargo Company January 2007 - December 2008
World Savings, a Wells Fargo Company April 2005 - January 2007
World Savings, A Wells Fargo Company January 2003 - April 2005
World Savings September 1997 - January 2003
Skills
Call Center, Mortgage Lending, Problem Solving, Sales Presentations, Key Performance..., Product Development, Organizational..., Sales Management, Lead Generation, Internet Banking, Team Leadership, Loan Servicing, Loan Origination, Process Improvement, Management, Customer Retention, Sales, Performance Management, Call Centers, Underwriting, Coaching, Customer Satisfaction, Leadership, Loans, Team Building, Portfolio Management, Customer Service, Sales Operations, Strategy, Training, Banking, Strategic Planning, Leadership Development, Negotiation, Time Management, Executive Management, Marketing Strategy, Team Management, Start-ups, Customer Experience, Employee Engagement, Direct Sales, Finance, Operations Management, Mortgage Banking, Vendor Management
Education
Thomas Edison State College
Business Administration and Management, General
Security Service Federal Credit Union June 2013 - Present
Security Service Federal Credit Union April 2009 - June 2013
Skills
Customer Service, Business Analysis, Public Relations, Budgets, Public Speaking, Communication, Marketing, Project Planning, Sales, Social Media, Leadership, Team Building, Marketing Communications, Banking
Education
The University of Texas at San Antonio 2007 — 2009
Bachelor of Arts, Communication - Public Relations
CHRISTUS Santa Rosa Health System July 2015 - Present
CHRISTUS Santa Rosa Health System August 2013 - July 2015
Security Service Federal Credit Union January 2013 - August 2013
Security Service Federal Credit Union February 2008 - August 2013
Spurs Sports & Entertainment October 2006 - June 2013
CityPages Magazine September 2006 - April 2007
Skills
Customer Service, Photography, Sports, Social Networking, Microsoft Word, Microsoft Excel, Editing, Leadership, Outlook, PowerPoint, Adobe Creative Suite, Non-profits, Project Management, Public Relations, Corporate Communications, Event Planning, Volunteer Management, Creative Writing, Technical Writing, Microsoft Office, Social Media, Photoshop, InDesign, QuarkXPress, SharePoint, Media Relations, Press Releases, Facebook, Newsletters, Copywriting, Community Outreach, Internal Communications, Graphic Design, Mac, AP Style, Twitter, Meltwater, 3D Issue Software, Nonprofits, Blogging, Web Content, Copy Editing, WordPress, Coordinating Events, Event Management, Marketing Communications
Education
The University of Texas at San Antonio 2002 — 2006
Bachelor of Arts, Communication - Public Relations/Technical Communication
TD Ameritrade September 2015 - Present
JPMorgan Securities, LLC March 2014 - September 2015
ING Financial Partners June 2012 - January 2014
New England Financial 2011 - 2012
Citi 2007 - 2011
Security Service Federal Credit Union May 2003 - March 2006
Skills
Investments, Finance, Portfolio Management, Retirement Planning, Mutual Funds, Wealth Management, Financial Services, Financial Analysis, Banking, Series 7, Series 63, Retirement
Education
The University of Texas at San Antonio
Political Science and Government
Wells Fargo January 2015 - Present
Security Service Federal Credit Union June 2013 - January 2015
Whataburger November 2012 - March 2013
Hewlett Packard January 2009 - June 2012
Hewlett-Packard November 2009 - October 2010
Hewlett-Packard January 2009 - November 2009
Wachovia Bank, N.A September 2006 - October 2008
Wachovia Bank, NA May 1998 - October 2008
Skills
Process Improvement, SharePoint, Data Analysis, ITIL, MS Project, PMO, Microsoft Office, Visio, Requirements Analysis, Training, IT Service Management, Business Process..., Technical Writing, Microsoft Excel, Microsoft Word, Remedy 7, Lotus Notes, System Deployment, Service Delivery, PowerPoint, Software Documentation, Troubleshooting, ITIL v3 Foundations..., Mortgage Lending, Business Analysis, Service Desk, Vendor Management, Banking, IT Management, Management, Technical Support, System Administration, DoD, Veterans Affairs, PMO Services, Analysis, Project Portfolio..., Project Management, Databases, Business Process
Education
The University of Texas at San Antonio 1999 — 2002
Bachelor of Arts (B.A.), Communication
NISD O'Connor High School August 2011 - Present
Dept of Tx Health & Human Services September 2010 - August 2011
University of Incarnate November 2007 - February 2010
Methodist HospitalStaffing May 2005 - October 2007
NW Vista College Career Services June 2005 - August 2005
Security Service Federal Credit Union November 1993 - April 2005
Fairfax Hospital February 1990 - October 1993
Skills
Leadership Development, Customer Service, Career Development..., Training, Job Search, Sales, Program Management, Marketing Strategy, Management, Organizational..., Leadership, Career Counseling, Coaching, Strategic Planning, Budgets, Recruiting, Critical Thinking, Microsoft Excel, Public Speaking, Marketing, Job Coaching, Time Management, Employee Benefits, Process Improvement, Instructional Design, Employee Relations, Human Resources, Team Building, Staff Development, Interviews, Performance Management, Adult Education, Onboarding, Healthcare, Workshop Facilitation, Organizational..., Community Outreach, Student Affairs, Higher Education, Policy
Education
University of the Incarnate Word
Master of Business Administration (M.B.A.), Organizational Leadership and Design
University of the Incarnate Word
Master of Education (M.Ed.), Learning and Instructional Design
The University of Texas at San Antonio
Bachelor of Business Administration (B.B.A.), Management and Education Post Bacc
JPMorgan Chase September 2012 - Present
Bandera Road Community Church July 2009 - August 2012
Security Service Federal Credit Union May 2009 - August 2009
Wachovia October 2006 - March 2009
Wells Fargo December 2002 - October 2006
Skills
Social Media, Discipleship, Community Outreach, Public Speaking, Teaching, Leadership Development, Pastoral Care, Preaching, Church Events, Nonprofits, Coaching, Outlook, Microsoft Word, Customer Service, Volunteer Management, Microsoft Office, Team Leadership, Event Management, Supervisory Skills, Leadership
Education
The University of Texas at San Antonio 2008 — 2015
Modern Language Studies
The University of Texas at San Antonio 2008 — 2015
Minor in Bicultural Studies
Louisiana School for Math, Science and the Arts 1992 — 1994
High School, Humanities
Kohl's Operation Center August 2010 - Present
Spartan Staffing 2008 - 2010
Washington Mutual May 2005 - March 2008
Security Service Federal Credit Union October 1994 - October 2004
Skills
Operations Management, Call Center, Budgets, Team Building, Customer Service, Sales Management, Leadership, Team Leadership, Customer Satisfaction, Retail, Account Management, Microsoft Word, Process Improvement, Management, Sales, Performance Management, Coaching, Microsoft Excel, Employee Relations, Recruiting, Microsoft Office, Interviews, Call Centers, Sourcing, Inventory Management, Time Management, Training, Human Resources, Employee Training, Leadership Development, Merchandising, Customer Retention, Hiring, Temporary Placement, Forecasting, Strategic Planning, Customer Experience, Payroll, Risk Management, Analysis, Problem Solving, Onboarding
Education
The University of Texas at San Antonio
Business Administration with a concentration in Leadership and Management
Security Service Federal Credit Union October 2012 - Present
Retirement & Estate Advisors February 2005 - May 2012
ESM January 2001 - March 2005
Skills
Long Term Care Insurance, Life Insurance, Securities, Disability Insurance, Long-term Care, Retirement Planning, Strategic Financial..., Employee Benefits, Investments, Series 6, Coaching, Financial Services, 401k, Customer Service, Sales Management
Education
University of Massachusetts, Amherst 1994 — 1997
MBA
Smokey Hill HS
Kohl's Customer Service Operations Center June 2013 - Present
SER Jobs for Progress, Inc. October 2012 - June 2013
L.K. Jordan & Associates July 2010 - October 2012
Spartan Staffing September 2009 - July 2010
USAA Federal Savings Bank June 2004 - September 2009
Washington Mutual, Inc. April 2003 - May 2004
Compass Bank March 2002 - April 2003
Security Service Federal Credit Union July 1998 - January 2002
Skills
Recruiting, Sales, Banking, Outstanding Customer..., Management, Human Resources, Employee Relations, Onboarding, Customer Service, Team Building, Technical Recruiting, Coaching, Process Improvement, Performance Management, Microsoft Excel, Staffing Services, Temporary Staffing, Sourcing, Talent Management, Strategic Planning, Interviews, Team Leadership, Account Management, Event Management, Business Development, Training, Public Speaking, Hiring, Temporary Placement, Talent Acquisition, College Recruiting, Job Fairs, Applicant Tracking..., Employee Benefits, Call Centers, Internet Recruiting, Cold Calling, Resume Writing, Employee Training
Education
Palo Alto Community College 1992 — 1993
The University of Texas at San Antonio 1990 — 1991
McCollum High School 1987 — 1990
Diploma
O Bee Credit Union December 2014 - Present
Washington Department of Financial Institutions July 2012 - December 2014
Texas Credit Union Department August 2010 - March 2012
Security Service Federal Credit Union September 2006 - August 2010
Education
The University of Texas at Dallas - School of Management 2010 — 2011
M.S. program, Accounting and Information Systems
The University of Texas at San Antonio
B.B.A., Finance
The University of Texas at San Antonio
B.A., History
Wells Fargo Home Mortgage September 2013 - Present
Wells Fargo Home Mortgage September 2012 - September 2013
Wells Fargo Home Mortgage June 2011 - September 2012
Wells Fargo Home Mortgage November 2009 - May 2011
Real Estate Portfolio January 2003 - February 2011
MORRISON SUPPLY COMPANY June 2004 - February 2009
Security Service Federal Credit Union December 2003 - June 2004
Security Service Federal Credit Union August 2002 - December 2003
Canyon Springs Golf Course 2001 - 2002
Skills
Account Management, Process Improvement, Business Analysis, Marketing, Project Planning, CRM, Underwriting, Financial Analysis, Mortgage Lending, Accounting, Microsoft Excel, Sales, Loans, Customer Service, Leadership, New Business Development, Financial Reporting, Management, Budgets, FHA, Inventory Management, Banking, Residential Homes, Strategic Planning, Microsoft Office, PowerPoint, Real Estate, Financial Services, Risk Management, Team Leadership, Foreclosures, Commercial Real Estate, Sales Management, Finance, Training
Education
The University of Texas at San Antonio 2001 — 2003
BA, BUSINESS MANAGEMENT
Security Service Federal Credit Union October 2009 - Present
West Texas Federal Credit Union January 1983 - September 2009
Skills
Banking, Credit, Loans, Mortgage Lending, Cross Selling, Retail Banking, Credit Cards, Financial Services, Cash Management, Refinance, Relationship Management, Management, Consumer Lending, Customer Service, Leadership, Process Improvement, Commercial Lending, Credit Analysis
Education
University of Phoenix 2014 — 2016
Bachelor's Degree, Business Administration and Management, General
Bel Air High School
Security Service Federal Credit Union September 2000 - Present
Skills
Banking, Customer Service, Microsoft Excel, Financial Analysis, Loans, Credit, Microsoft Office
Education
University of the Incarnate Word 2012 — 2013
Bachelor of Science, Business Administration- Specialization in Information Systems
The University of Texas at San Antonio 1995 — 2002
Accounting
Security Service Federal Credit Union April 2015 - Present
John Hagee Ministries May 2014 - April 2015
eMetric January 2011 - April 2014
Skills
C#, .NET, Java, JavaScript, ASP.NET, Visual Studio, Software Engineering, Web Development, Web Services, jQuery
Education
The University of Texas at San Antonio 2005 — 2010
Bachelor of Science (BS), Computer Science
Macy's November 2014 - Present
Cricket Wireless June 2013 - October 2014
State Farm Insurance February 2012 - May 2013
Security Service Federal Credit Union May 2011 - January 2012
VLC Solutions June 2009 - April 2011
Motorola Mobile Devices March 2003 - May 2009
Motorola August 1999 - March 2003
Bell Labs Lucent Technologies October 1996 - July 1999
Skills
Telecommunications, Android, Mobile Applications, Program Management, CDMA, Agile Methodologies, Scrum, Microsoft CRM, Software Development, PMP, Unix, Software Project..., Testing
Education
University of Central Florida
Master's degree, Computer Science
Security Service Federal Credit Union May 2015 - Present
Security Service Federal Credit Union January 2015 - April 2015
TD Bank May 2010 - March 2014
Commerce/TD Bank January 2004 - May 2010
First Union/Wachovia May 1997 - January 2004
The Chase Manhattan Bank, N.A. July 1994 - May 1997
The Chase Manhattan Bank, N.A. October 1993 - July 1994
The Chase Manhattan Bank, N.A. August 1984 - October 1993
Skills
Underwriting, Business Development, Sales Management, Portfolio Management, Stakeholder Management, Small Business, Financial Risk, Risk Analysis, Cash Management, Management, Finance, Commercial Lending, Credit, Retail Banking, Banking, Commercial Banking, Loans, Credit Analysis, Strategy, Leadership, Leadership Development, Team Leadership
Education
University of Pennsylvania 1980 — 1984
Bachelor of Arts (B.A.)
Halliburton August 2015 - Present
Halliburton July 2014 - Present
Security Service Federal Credit Union July 2011 - August 2014
Security Service Federal Credit Union 2009 - 2011
Security Service Federal Credit Union 2005 - 2009
Citi 2003 - 2005
West Telemarketing 2002 - 2003
Skills
Loans, Banking, Consumer Lending, Commercial Lending, Credit Analysis, Commercial Banking, Credit Cards, Financial Analysis, Analysis, Credit Unions, Sales, Credit, Mortgage Lending, Loan Servicing, Underwriting, Risk Management, Investments, Management, Portfolio Management, Finance, Leadership, Call Centers, Home Equity Loans, Commercial Mortgages, Financial Services, Customer Service, Relationship Management, Microsoft Office, Outlook, Time Management, Mentoring, Team Building, Vendor Management, Team Leadership, Coaching, Project Management, Training, Strategic Planning, Business Analysis, Program Management, Payments, Business Development, Customer Retention, Customer Satisfaction, Microsoft Word, Microsoft Excel, Software Documentation, Petroleum, Oil, Supervisory Skills
Education
University of Phoenix 2010 — 2012
Bachelor of Applied Science (B.A.Sc.), Human Services Management
Axia College 2008 — 2010
Associate of Arts (A.A.), Business Management
Hondo High School 1998 — 2002
Diploma
Security Service Federal Credit Union April 2014 - Present
Texas Heritage Bank June 2012 - April 2014
Gingerbread Workshop November 2011 - December 2011
KSAT-12 TV March 2007 - February 2011
Servant Partners 2008 - 2011
KENS-5 TV July 2005 - March 2007
Skills
Team Leadership, Oral Communications, Communication Written, Deadline Management, Creative Problem Solving, Innovative Thinking, Social Media Marketing, Search Engine..., New Business Development, Training & Development, Technical Training, Client Relationship..., Client Development, Client Communication, Microsoft Office, Media Relations, Fast Learner, Social Marketing, Social Media, Facebook, Social Networking, SEO, Project Management, CRM
Education
The University of Texas at San Antonio August 2010 2006 — 2010
Master, Business Administration
University of North Texas 2001 — 2004
Bachelor of Arts, Radio/Television/Film
Security Service Federal Credit Union July 2008 - Present
Academy Sports and Outdoors January 2007 - June 2008
Skills
Commercial Banking, Commercial Lending, Consumer Lending, Personal Banking, Notary Public, Banking, Customer Service, Financial Analysis, Budgets, Microsoft Excel, Microsoft Office, Loans
Education
The University of Texas at San Antonio 2007 — 2012
Real Estate Finance and Development with a minor in Finance, Business
Security Service Federal Credit Union 2012 - Present
Christus Santa Rosa Health Care September 2009 - March 2012
Leadership Bound February 2008 - September 2009
Right Management January 2009 - August 2009
Wachovia April 1977 - January 2008
World Savings (now Wachovia) 1977 - 2008
World Savings Bank 1977 - 2006
Skills
Business, Business Coaching, Start-ups, Personal Development, Acquisition Integration, Executive Coaching, Leadership Development, Financial Services, Mergers, Healthcare, Leadership, Training, Strategic Planning, Program Management, Organizational..., Team Building, Mergers & Acquisitions, Management, Management Consulting, Workshop Facilitation, Sales, Executive Management, Operations Management, Process Improvement, Recruiting, Team Leadership, Strategy, Coaching, Interviews, Vendor Management, Business Development, Analysis, Entrepreneurship, Risk Management, Human Resources, Staff Development, Talent Management, Performance Management, Time Management, Succession Planning, Employee Relations, Change Management, Employee Engagement, Employee Training
Education
University of Phoenix 1992 — 1994
BSBA, Business
Houston ISD October 2014 - Present
HEB June 2013 - September 2014
Aguillon & Associates March 2013 - June 2013
Security Service Federal Credit Union August 2012 - December 2012
Outside the Box Productions January 2012 - May 2012
Fashion Group International July 2011 - October 2011
Skills
Press Releases, Event Planning, Newsletters, Media Relations, Corporate Communications, Sponsorship, Event Management, Copywriting, Marketing Communications, AP style writing, Community Outreach, Editing, Nonprofits, Research, InDesign, SharePoint, Hootsuite
Education
The University of Texas at San Antonio 2009 — 2012
BA, Public Relations, Business Administration
Bank of America March 2010 - July 2013
Security Service Federal Credit Union July 1998 - March 2010
Education
The University of Texas at San Antonio 1998 — 2001
business
Judson High School 1994 — 1998
Texas Champion Bank January 2014 - Present
Wallis State Bank August 2012 - January 2014
Security Service Federal Credit Union October 2008 - August 2012
The University of Texas at San Antonio 2006 - May 2011
Skills
Real Estate, Customer Service, Accounting, Excel, Word, Real Estate Finance, Real Estate Development, Commercial Banking, Commercial Lending, Banking, Corporate Finance, Personal Finance, Credit, Financial Analysis, Negotiation, Mortgage Lending, Financial Modeling, Investments, Loan Origination, Loans, Credit Analysis, Underwriting, Investment Properties, Real Estate Economics, Portfolio Management, Microsoft Excel, Finance, Analysis, Commercial Real Estate, Mortgage Banking, Consumer Lending, Real Estate Financing, Budgets, Small Business Lending, SBA, SBA 504, Commercial Mortgages, Business Development, Financial Risk, Business Planning, Real Estate Transactions
Education
The University of Texas at San Antonio 2006 — 2011
B.B.A, Real Estate Finance and Development
Bellaire High School 2002 — 2006
Bank of America October 2014 - Present
Security Service Federal Credit Union April 2014 - October 2014
Wells Fargo February 2012 - April 2014
RCFCU February 2011 - February 2012
USAA February 2008 - February 2011
Chase August 2007 - March 2008
Chase August 2006 - August 2007
Chase November 2004 - August 2006
Skills
Operational Risk, Risk Management
Education
University of Phoenix 2011 — 2013
Bachelor's Degree, Business Administration and Management, General
Nationwide Insurance May 2013 - Present
Nationwide Insurance June 2010 - May 2013
Security Service Federal Credit Union May 2008 - May 2010
USAA June 2007 - May 2008
Alamo 1 Environmental May 2006 - June 2007
Skills
Customer Service, Training, Insurance, Process Improvement, Sales, Team Building, Leadership, Time Management, Outlook, Risk Management, Microsoft Excel, Microsoft Word
Education
The University of Texas at San Antonio 2005 — 2010
Bachelor of Arts (B.A.), Psychology
ECISD/Odessa College August 2013 - Present
Security Bank June 2012 - August 2013
Security Service Federal Credit Union December 2009 - May 2012
SouthWest Bank of Odessa June 2007 - December 2009
Wells Fargo July 1996 - June 2007
Skills
Accounting, Financial Accounting, Cost Accounting, Tax Accounting, Management Accounting, Credit Risk, Credit, Banking, Lines Of Credit, Loans, Credit Analysis, Underwriting, Financial Analysis, Commercial Lending, Commercial Mortgages, Commercial Banking, Retail Banking, Mortgage Lending, Risk Management, Compliance, SBA Lending, SBA, Banking Operations, Home Equity Loans, QuickBooks
Education
University of Texas of the Permian Basin
Master of Professional Accountancy
University of Texas of the Permian Basin
Bachelor of Business Administration (B.B.A.), Finance
The University of Texas at San Antonio
USAA October 2012 - Present
Security Service Federal Credit Union February 2008 - October 2012
Skills
Banking, Customer Service, Time Management, 10 Key, Outlook, Employee Relations, Microsoft Excel, Human Resources, Microsoft Word, Leadership, Administrative Work, Exceptional People..., Phone Etiquette, High Pressure Situations, Project Teams, Employee Evaluation, Mortgage Banking, Veterans Affairs
Education
The University of Texas at San Antonio 2007 — 2012
BBA Human Resource Management, Human Resources
Boerne High School
Security Service Federal Credit Union 2000 - Present
Air Force Audit Agency March 1985 - January 1997
Skills
Customer Service, Banking, Leadership, Financial Analysis, Business Analysis, Process Improvement, Risk Management, Finance, Team Building, Credit
Education
University of Northern Colorado 1974 — 1977
Master’s Degree, Business Administration and Management, General
Security Service Federal Credit Union February 2015 - Present
Security Service Federal Credit Union May 2013 - February 2015
Security Service Federal Credit Union March 2009 - May 2013
Anchor Blue Retail Group March 2006 - March 2009
Skills
Credit, Data Entry, Inventory Management, Branch Banking, Customer Service, Time Management, Relationship Management, Microsoft Office, Microsoft Excel, Organization, Microsoft Access, 10 Key
Education
University of Colorado Colorado Springs 2004 — 2010
Bachelor's degree, Sociology
Rampart High School 2000 — 2004
Diploma, general
Security Service Federal Credit Union August 2013 - Present
New Earth Landscaping January 2007 - Present
Skills
Leadership, Banking, Customer Service, Financial Analysis, Team Building, Finance, Process Improvement, Loans, Business Analysis, Vendor Management, Portfolio Management
Education
The University of Texas Health Science Center at San Antonio
City of San Antonio June 2008 - Present
Security Service Federal Credit Union December 2003 - June 2008
Firstmark Credit Union December 2000 - December 2003
Skills
Microsoft Office, Microsoft Word, Research, Microsoft Excel, Leadership, Analysis, Budgets, Accounting, Invoicing, Financial Statements, Administration, Government, Financial Analysis, Policy, Contract Management, Finance, Procurement
Education
The University of Texas at San Antonio 1998 — 2005
Bachelor of Business Administration (B.B.A.), Finance, General
UNT Health Science Center (UNTHSC) Community Affairs SpecialistRackspace, the Open Cloud CompanyJuly 2012 - July 2013
Rackspace Hosting January 2011 - July 2012
Oak Hills Church 2009 - 2011
Orderup Restaurant 2009 - 2009
Security Service Federal Credit Union 2003 - 2008
Skills
Copywriting, Graphic Design, Copy Editing, Public Speaking, Corporate Communications, SEO, Social Media, Social Media Marketing, Marketing Communications, Online Advertising, Business Development, Strategy, Advertising, Lead Generation, Email Marketing, Marketing, Leadership, Salesforce.com, Newsletters, Public Relations
Education
The University of Texas at San Antonio 1999 — 2003
Bachelor of Liberal Arts, Public Relations/Minor in Marketing
Security Service Federal Credit Union January 2015 - Present
Heather Kenslow Photography September 2013 - Present
Capital One February 2014 - January 2015
Capital One March 2009 - January 2014
Demand Studios 2010 - 2010
Ralph the Roadie December 2005 - March 2009
FirstCom Music January 2008 - October 2008
Method Creative Group September 2007 - January 2008
Skills
Advertising, Email Marketing, Editing, Social Media Marketing, Copy Editing, Newsletters, Process Improvement, Automotive Finance, Loan Closings, Project Management, Cash Management, General Ledger, Accounts Payable &..., Mortgage Banking, Financial Services, Digital Photography, Process Excellence, Logistics Management, Marketing..., Six Sigma, Data Management, Lean Management, Online Marketing, Viral Marketing, Media Production, Administrative Office..., Press Kits, Branding & Identity, Publications, Publicity, Press Releases, Entertainment Journalism, Procedure Manuals, News Writing, Social Media Outreach, Online Journalism, Blogging, Facebook, Strategic Public..., Photoshop, InDesign, Adobe Creative Suite, Microsoft Office, Website Development, Office Administration, Freelance Writing, Entrepreneurship, PeopleSoft Financial, Landscape Photography
Education
University of North Texas 2003 — 2007
B.A., Journalism - Public Relations, Political Science
Samuel Clemens High School 1999 — 2003
High School
Security Service Federal Credit Union December 2014 - May 2015
rue21 June 2013 - December 2014
maurices September 2012 - June 2013
Union Colony Civic Ctr May 2011 - September 2012
Education
University of Northern Colorado 2012 — 2014
Elementary Education and Teaching
Greeley West High School 2008 — 2012
High School Diploma, IB Program
USAA January 2010 - Present
BearingPoint April 2008 - December 2009
Randstad USA April 2007 - April 2008
Security Service Federal Credit Union September 2005 - March 2007
Galaxy Scientific Corporation April 2005 - September 2005
Consultis December 2004 - March 2005
CACI International Inc December 2003 - October 2004
Just Johnny, LLC May 1998 - December 2003
Skills
User Experience, CSS, Information Architecture, HTML, User Interface Design, Web Development, HTML 5, User Interface, jQuery, SEO, CSS3, User-centered Design, Wireframes, Accessibility, User Experience Design, User Scenarios, Usability, Interaction Design, Usability Testing, Usability Engineering, Mobile Design, Agile Methodologies, Leadership
Education
The University of Texas at San Antonio 1998 — 2002
Bachelor of Business Administration (B.B.A.), Management Information Systems, 3.66
Randolph Brooks Federal Credit Union August 2014 - Present
Randolph Brooks Federal Credit Union August 2014 - Present
Security Service Federal Credit Union February 2014 - August 2014
Texas Group Investment and Consulting October 2012 - January 2014
Bank of America April 2007 - January 2013
Bank of America April 2007 - January 2013
Skills
Banking, Credit, Loans, Customer Service, Retail Banking, Financial Analysis, Microsoft Office, Risk Management, Commercial Banking, Credit Analysis, Consumer Lending
Education
University of Phoenix 2015 — 2015
Masters of Arts Education, Adult Education and Training, 3.34
University of Phoenix 2012 — 2012
Bachelor of Sciences, Information of Technology with a concentration in Software Engineer, 3.3
University of Phoenix 2010 — 2010
Associates in Information of Technology, Visual Communication, 3.0
University of Phoenix
Security Service Federal Credit Union April 2014 - Present
USAA March 2010 - January 2014
SISDTX January 2010 - March 2010
University of Texas San Antonio Recreation Center May 2009 - December 2009
Alamo Cafe February 2009 - December 2009
The Outpost Apartments May 2005 - February 2009
Burger King Corporation April 2003 - April 2005
Skills
Property & Casualty..., Sales, Event Planning, Lease Negotiations, Multitasking Skills, Food Service, Customer Service, Customer Satisfaction, Customer Support, Personal Development, Communication Skills, Highly personable, Microsoft Word, Microsoft Excel, Microsoft Office, Event Management, Brand Strengthening, Integrity, Ethical Decision Making, Project Planning, Phone Etiquette, Call Centers, Social Networking, Teamwork, Claims Handling, Close Attention to..., Building Relationships, Telephone Skills, Oral, Interpersonal..., Dependable Team Player, Cash Handling Experience, Outlook, Customer Experience, Facebook, Motivated self-starter, People-oriented, Renters, Casualty, Claims Investigations, Property Claims, Organizational..., Critical Thinking, Insurance, Time Management, Team Building, Social Media
Education
The University of Texas at San Antonio 2005 — 2009
Bachelor of Fine Arts (B.F.A.), Public Relations, Advertising, and Applied Communication
The University of Texas at San Antonio 2005 — 2009
Bachelor of Arts (B.A.), Business/Corporate Communications
Centene Corporation April 2015 - Present
Kinetic Concepts December 2013 - March 2015
Dollar General April 2012 - April 2013
Randolph Brooks Federal Credit Union November 2007 - November 2009
Security Service Federal Credit Union March 2005 - October 2007
Skills
Consumer Lending, Credit Analysis, Management, Microsoft Office, Insurance, Customer Service, Leadership, Customer Satisfaction, Call Centers, Banking, Financial Analysis, Team Building, Risk Management, Sales Management, Customer Retention, Business Development, Recruiting, Cold Calling, Process Improvement, Analysis, Coaching, Forecasting, Account Management
Education
The University of Texas at San Antonio
Integrity Workforce Solutions July 2013 - Present
Select Staff August 2011 - September 2012
Our Lady of the Lake University May 2011 - August 2011
Security Service Federal Credit Union July 2007 - July 2009
Skills
Microsoft Excel, SAP, Supply Chain Management, Purchasing, Business Communications, Supplier Performance, Logistics, Aerospace Industries, Oil & Gas Industry, Microsoft Word, Access, Outlook, PowerPoint, Customer Service, FileNet, Vendor Management, Organizing, Photo Editing, Portrait Photography, Higher Education, Recruiting, Program Management, Quality Assurance, Management, Training, Data Analysis, Process Improvement, Leadership, Time Management, Team Building, Analysis, Budgets
Education
The University of Texas at San Antonio 2007 — 2011
Bachelor of Arts (B.A.), Psychology
RR Donnelley January 2014 - Present
Consolidated Graphics October 2013 - January 2014
Security Service Federal Credit Union February 2013 - October 2013
Security Service Federal Credit Union January 2012 - February 2013
Security Service Federal Credit Union December 2009 - January 2012
Security Service Federal Credit Union May 2008 - December 2009
Security Service Federal Credit Union February 2006 - May 2008
Skills
PMP, Software Project..., Quality Assurance, Project Management, Change Management, SDLC, Project Planning, Change Control, IT Project Lifecycle, Agile Methodologies, Release Management, Strategy, Risk Management, PMBOK, Management, IT Infrastructure..., Network Security, Digital Printing, IT Project..., IT Procurement, Managing Project Budgets, Vendor Management, BizTalk, Citrix, Microsoft SQL Server, Cisco Technologies, MPLS Networking, Manage Client..., Program Management, Offshore Resource..., CRM
Education
The University of Texas at San Antonio 2005 — 2010
Bachelor of Arts (BA), Economics
doTERRA May 2014 - Present
Flagship Financial Group November 2011 - April 2014
Security Service Federal Credit Union April 2002 - October 2011
Family First Federal Credit Union August 2006 - July 2010
FamilyFirst Federal Cedit Union March 2002 - August 2006
Skills
Budgeting, Strategic Planning, Compliance, Underwriting, Scheduling, Operations Management, Budgets, Process Scheduler, Mortgage Lending, Management, Sales, Customer Service, Loans, Banking, Business Development, Credit Analysis, Training, Finance, Credit, Process Improvement, Portfolio Management, Leadership, Team Building, Team Leadership, Financial Analysis, Marketing, Sales Management, Strategy, Marketing Strategy, Negotiation, Risk Management, Cross-functional Team..., New Business Development, Analysis, Construction Loans, Loan Origination, Mortgage Banking, Product Development
Education
University of Phoenix 2005 — 2007
Master of Business Administration (MBA), Business Administration and Management, 3.95
Utah Valley University 1997 — 2001
Business, Business Management
Security Service Federal Credit Union July 2013 - Present
KeyBank July 2011 - July 2013
US Bank 2007 - 2010
Wells Fargo Bank May 1998 - March 2006
Matrix Funding 2000 - 2000
Matrix Funding 2000 - 2000
IHF May 1988 - May 1998
Skills
Credit, Accounting, Retail, Manufacturing, Banking, Relationship Management, New Business Development, Management, Commercial Lending, Loans, Small Business Lending, Commercial Banking, Notary Public, State of..., CRM, Business Development, SBA Lending, Customer Service, Job Coaching, Commercial Leasing, Cash-flow Management, Treasury Management, Collections, Accounts Receivable, Accounts Payable, Commercial Mortgages, Financial Services, Cash Management, Deposits, Credit Analysis, Consumer Lending, Asset Based Lending, Mergers & Acquisitions
Education
University of Phoenix 2000 — 2002
MBA, Finance
Utah State University 1990 — 1994
BS Finance / Political Science, Finance / Pre-Law
Security Service Federal Credit Union September 1988 - Present
Education
The University of Texas at San Antonio 2000 — 2006
Bachelor of Business Administration, Finance
Security Service Federal Credit Union July 2013 - Present
Teradata November 2011 - July 2013
Aprimo November 2009 - November 2011
MGM Resorts International June 2008 - November 2009
MGM Resorts International July 2007 - June 2008
MGM Resorts International October 2006 - July 2007
Mandalay Bay August 2005 - October 2006
Skills
Business Intelligence, CRM, Direct Marketing, Loyalty Programs, Analytics, Casino, Database Marketing, Marketing, Marketing Strategy, Email Marketing, Strategy, Digital Marketing, Product Management, Multi-channel Marketing, Segmentation, Management
Education
University of Colorado Boulder 1998 — 2002
B.A., Psychology, Political Science
University of Phoenix 2005 — 2007
MBA, Business Administration
blu27 September 2015 - Present
Stonebridge Consulting February 2014 - August 2015
Directory One Search Marketing September 2013 - December 2013
eEvents Group, LLC March 2013 - September 2013
eEvents Group, LLC February 2013 - September 2013
Security Service Federal Credit Union May 2012 - November 2012
Skills
Creative Writing, Press Releases, SharePoint, SEO copywriting, Microsoft Office, Social Media, Copywriting, SEO, Blogging, Web Content Creation, Marketing, Content Management, Web Content, Online Research, Content Strategy, Editing, Social Networking, Event Planning, WordPress, Web Content Management, Proofreading, MLA style, Link Building, Public Relations, Facebook, CMS, Office Administration, Evernote, Salesforce.com, Ad Hoc Reporting, HubSpot, SurveyMonkey, CRM, Event Management, Administrative..., Team Building, Executive Support, Executive...
Education
The University of Texas at San Antonio 2008 — 2012
English, Creative Writing
Westchester Academy 2004 — 2008
hyatt place hotel June 2011 - Present
Security Service Federal Credit Union January 2011 - May 2011
Skills
Problem Solving, Customer Satisfaction, Customer Service, Team Leadership, Building Effective..., People Skills, Public Speaking
Education
The University of Texas at San Antonio 2011 — 2015
Bachelor's degree, Management, Senior
Disability Law Center December 2013 - Present
Utah Legal Services September 2013 - May 2014
Lawyers for Veterans September 2013 - May 2014
Security Service Federal Credit Union September 2012 - June 2013
Mark E. Vovos, P.S. September 2011 - May 2012
West Valley City Attorney's Office May 2011 - July 2011
Gonzaga University School of Law August 2010 - May 2011
Spokane County Superior Court August 2010 - December 2010
Burkhalter Kessler Clement & George LLP June 2006 - August 2009
Mental Health Association of Orange County May 2005 - March 2006
Skills
Legal Research, Litigation, Legal Writing, Westlaw, Lexis, Legal Assistance, Hearings, Courts, Trials, Document Review
Education
Gonzaga University School of Law 2009 — 2012
Juris Doctorate, Law
University of San Diego 2002 — 2005
B.A., Psychology
Charles Schwab August 2004 - Present
Security Service Federal Credit Union August 2003 - May 2004
Skills
Financial Analysis, Financial Reporting, Accounting, Accounts Receivable, Accounts Payable, Client Billing, Mutual Funds, PeopleSoft Financial, Advantage Fee, QuickBooks, ADP Payroll, Platinum for Windows, Ariba, Account Reconciliation, Business Analysis, Customer Service, Financial Modeling, Financial Services, Leadership, Process Improvement
Education
The University of Texas at San Antonio 1999 — 2003
Bachelor of Business Administration (BBA), Finance
Security Service Federal Credit Union November 2014 - Present
SSFCU October 1984 - Present
Security Service Federal Credit Union 2009 - 2014
Security Service Federal Credit Union 2002 - 2009
Skills
Servers, VMware, Disaster Recovery, Vendor Management, Networking, Technical Support, Operating Systems, Call Centers
Education
The University of Texas at San Antonio 1990 — 1992
BA, Concentration in Information Systems
Northside ISD August 2013 - Present
Alamo Heights Independent School District 2011 - 2013
Security Service Federal Credit Union April 2005 - May 2011
Kraft Foods September 2003 - April 2005
Education
The University of Texas at San Antonio 2009 — 2012
MA, School Psychology
The University of Texas at San Antonio 1999 — 2003
BA, Psychology
Fairway Independent Mortgage Corporation April 2015 - Present
St. Mark Catholic Church 2014 - Present
Summit Bank & Trust May 2014 - February 2015
Security Service Federal Credit Union February 2012 - February 2014
Good Sam Family May 2011 - January 2012
New England Financial July 2008 - January 2011
Wachovia August 2001 - January 2008
U Store America April 1998 - April 2000
Skills
Series 7, Series 63, Mortgage Lending, Loans, Credit, Investments, Banking, Real Estate, Credit Analysis, Investment Properties, Loan Origination, Residential Mortgages, Sales, Selling, Call Centers, FHA, FHA financing, Finance, Refinance, Small Business, VA loans
Education
The University of Texas at San Antonio 1999 — 2001
Bachelors of Science, Business Administration and Management, General
Heron Lake-Okabena HS 1982 — 1985
Graduated, Business
Security Service Federal Credit Union August 2012 - Present
SpecPro, Inc. June 2008 - July 2012
Vista International Operations February 2008 - June 2008
World Savings May 2005 - October 2007
Pappasito's Cantina June 1999 - May 2005
Skills
Access, Microsoft Office, Customer Relations, Customer Service, Outlook, Team Leadership
Education
The University of Texas at San Antonio
Bachelor of Arts (BA), Psychology
Security Service Federal Credit Union June 2015 - Present
Security Service Federal Credit Union May 1988 - Present
Skills
Loans, Banking, Commercial Banking, Strategic Planning, Credit Cards, Commercial Lending, Portfolio Management, Finance, Credit, Credit Unions, Credit Analysis, Business Planning, Debit Cards, Financial Services, Customer Service, Underwriting, Mortgage Lending, Investments, Small Business Lending, Loan Origination, Analysis, Business Development, Relationship Management, Financial Analysis, Consumer Lending, Risk Management, Leadership, Mortgage Banking, Insurance, Cash Management, Financial Modeling, Commercial Mortgages, Loan Servicing, Real Estate, Refinance, SBA, Strategic Financial..., Treasury Management, Financial Risk, Residential Mortgages, Retail Banking, Internet Banking
Education
The University of Texas at San Antonio 1980 — 1985
Business, Finance
USAA April 2010 - Present
The PM Group January 2008 - April 2009
Security Service Federal Credit Union 2003 - 2008
Education
The University of Texas at San Antonio 2003 — 2008
BBA, Marketing
Texas A&M University-San Antonio
MBA
Security Service Federal Credit Union August 2012 - Present
San Antonio Federal Credit Union (SACU) April 2010 - July 2012
USAA (contractor via Peyton Resource Group) June 2009 - January 2010
Wachovia Bank June 2001 - July 2008
Bank of Hawaii June 1998 - March 2001
Louis Vuitton March 1998 - June 1998
DFS Galleria January 1996 - February 1998
Macys September 1994 - December 1995
Skills
Analysis, Coaching, Customer Service, Employee Relations, FHA, Hiring, Leadership, Management, Loans, Mortgage Banking, Mortgage Lending, Recruiting, Sales, Training, Sales Operations
Education
University of Guam 1991 — 1995
Business Management
Security Service Federal Credit Union July 1991 - Present
Skills
Process Improvement, Banking, Credit Cards, Credit, Loans, Operations Management, Call Centers, Leadership, Risk Management, Credit Unions, Business Analysis, Customer Service
Education
The University of Texas at San Antonio 1987 — 1992
BBA, Management
Security Service Federal Credit Union February 2015 - Present
Accenture January 2014 - June 2015
Accenture July 2012 - January 2014
Wells Fargo Home Mortgage August 2009 - March 2010
Wachovia July 2003 - September 2008
Hugo Boss May 2001 - February 2003
USAA June 2000 - February 2001
JCPenney December 1997 - January 2000
Education
The University of Texas at San Antonio 1991 — 1997
BFA, Photography and painting
John Marshall High School
Whataburger May 2013 - Present
Sirius Computer Solutions April 2011 - May 2013
Security Service Federal Credit Union April 2004 - May 2011
Childsafe January 2006 - January 2008
WebSphere Advisor Magazine June 2007 - July 2007
IdiomOne.com March 2004 - May 2005
My Software Partner March 2002 - April 2004
West Corporation September 1998 - March 2002
Skills
SharePoint 2010..., SharePoint, SQL, Visual Studio, Microsoft SQL Server, C#, JavaScript, CSS, Databases, HTML, XML, Oracle, Java, PHP, Business Intelligence, Software Documentation, VMware, Web Services, XSLT, Data Warehousing, UML
Education
The University of Texas at San Antonio 2008 — 2010
BBA, Information Systems
Northwest Vista College 2004 — 2006
Business Administration (AA), Business
Rackspace, the #1 Managed Cloud Company October 2013 - Present
The University of Texas at San Antonio February 2013 - October 2013
The University of Texas at San Antonio August 2009 - February 2013
Nix Health Care System May 2008 - August 2009
UTHSCSA June 2006 - May 2008
Frost Bank September 2005 - December 2005
Security Service Federal Credit Union 2003 - 2005
Skills
Account Reconciliation, Accounting, Accounts Receivable, Inventory, Inventory Accounting, Oracle, Capital Accounting, Capital Assets, Fixed Assets, Higher Education, Government Accounting, Microsoft Excel, Financial Reporting, Fund Accounting, Bank Reconciliation, Financial Accounting, Budget Forecasts, Financial Analysis, Payroll, Accruals, PeopleSoft, Auditing, Uniform Statewide..., Project Accounting, Fixed Asset Depreciation
Education
The University of Texas at San Antonio 2010 — 2011
Master of Accountancy (MACY), Accounting
The University of Texas at San Antonio 2003 — 2006
BBA, Accounting
Security Service Federal Credit Union December 2010 - Present
Skills
Microsoft Office, Customer Service, Access, Data Analysis, Microsoft Excel, SQL, Analysis, Business Analysis, Software Documentation, Process Improvement, Management, Quality Assurance, Java, Databases, Windows, Visio, Call Centers, Banking
Education
The University of Texas at San Antonio 2007 — 2009
BBA, Information Systems
Security Service Federal Credit Union January 2007 - Present
Workforce Solutions of the Coastal Bend 2011 - 2013
Corpus Christi Hispanic Chamber of Commerce 2010 - 2011
Horizon Credit Union July 1994 - December 2007
SAC Federal Credit Union 1984 - 1994
Skills
Strategic Planning, Event Planning, Fundraising, Public Speaking, Public Relations, Nonprofits, Team Building, Marketing, Customer Service, Leadership Development, Leadership, Community Outreach, Small Business, Organizational..., Social Networking, New Business Development, Coaching, Community Development, Non-profits
Education
Credit Union National Association 2013 — 2013
Certified Credit Union Financial Counselor (CCUFC)
University of Nebraska-Lincoln 1969 — 1971
BS-, Business Education
Lincoln Northeast 1954 — 1958
Security Service Federal Credit Union May 2006 - Present
Security Service Federal Credit Union May 2006 - Present
Skills
Software Documentation, Business Analysis, Visio, Windows 7
Education
The University of Texas at San Antonio 2003 — 2012
Bachelor of Business Administration (B.B.A.), Management Information Systems and Services
Security Service Federal Credit Union December 2010 - Present
United SA Federal Credit Union November 2008 - April 2009
Education
The University of Texas at San Antonio 2004 — 2009
BA, Communication-Public Relations
Security Service Federal Credit Union ManagerDarque TanJanuary 2007 - July 2007
Education
The University of Texas at San Antonio 2006 — 2010
Accounting
USAA July 2013 - Present
USAA September 2008 - July 2013
Wachovia, A Wells Fargo Company March 1998 - September 2008
Security Service Federal Credit Union April 1995 - September 1997
Skills
Management, Enterprise Software, Loans, Mortgage Lending, Strategic Planning, SDLC, Business Analysis, Banking, Loan Origination, Process Improvement, Vendor Management, Business Requirements, Requirements Gathering, Risk Management, Visio
Education
The University of Texas at San Antonio 1989 — 1994
BS, Mathematics
Security Service Federal Credit Union May 2008 - Present
Education
The University of Texas at San Antonio 2009 — 2011
Communication, PR
Security Service Federal Credit Union August 2008 - September 2012
Valero Energy Corporation October 2006 - August 2008
USAA Real Estate Company April 1999 - February 2005
Skills
Accounting, Internal Controls, Budgets, Banking, Process Improvement, Management, Finance, Strategic Planning, Financial Analysis, Credit, Analysis, Leadership, Program Management
Education
The University of Texas at San Antonio
BBA
Saddleback Leather Co. February 2012 - Present
Saddleback Leather Co. February 2008 - Present
Sammy Tippit Ministries May 2002 - January 2008
Security Service Federal Credit Union February 2001 - May 2002
Skills
Call Center, Team Leadership, Business Analysis, Team Building, Customer Service, Process Improvement, Call Centers, Human Resources, Management, Business Development, Public Speaking, Time Management, Leadership, Budgets, Outlook
Education
The University of Texas at San Antonio 2013 — 2016
Bachelor's Degree, Business/Human Resource Management
The University of Texas at San Antonio 1999 — 2001
Architecture
Security Service Federal Credit Union March 2006 - Present
Ft. Carson Flower Shop October 2002 - March 2005
TRW Camps Lisa February 1996 - April 2001
Skills
Vendor Management, Leadership, Operations Management, Business Analysis, Credit, Analysis, Retail Banking, Mutual Funds, Portfolio Management, Risk Management, Commercial Lending, Credit Analysis, Mortgage Lending, Commercial Banking, Cash Management, Financial Services, Finance, Financial Modeling, Wealth Management, Underwriting, Financial Risk, Securities, Mergers & Acquisitions, Strategic Financial..., Corporate Finance, Banking, Financial Analysis, Customer Service, Loans, Relationship Management
Education
University of Colorado at Colorado Springs 2008 — 2010
Bachelor's degree, International Business/Management
University of Colorado at Colorado Springs 2008 — 2010
Bachelors of Business Administration, December; International Business; Management
AIU 2005 — 2005
Associates of Arts, Business Administration
GEMSA Loan Services October 2010 - Present
USAA June 2007 - January 2008
Security Service Federal Credit Union September 2006 - May 2007
JPMorgan Chase August 2005 - August 2006
CVS Caremark Corporation October 2003 - April 2006
Blockbuster Video June 2003 - August 2003
Albertsons February 2001 - May 2001
Skills
MS Office, Business..., PowerPoint, Negotiation
Education
The University of Texas at San Antonio 2005 — 2010
Bachelor's, Management; focus on International Business
Security Service Federal Credit Union February 2015 - Present
Security Service Federal Credit Union March 2011 - Present
Security Service Federal Credit Union March 2005 - March 2011
Skills
Leadership, Sales, Sales Management, Credit, Banking, Call Centers, Customer Service, Selling, Call Center, Underwriting, Business Analysis, Analysis, Risk Management, Loans, Access, Process Improvement
Education
The University of Texas at San Antonio 2000 — 2004
BBA, Finance
Security Service Federal Credit Union April 2015 - Present
Security Service Federal Credit Union March 2014 - April 2015
Security Service Federal Credit Union January 2013 - March 2014
Security Service Federal Credit Union March 2012 - January 2013
7-Eleven October 2008 - October 2011
7-Eleven March 2005 - October 2008
Skills
Customer Service, Retail, Merchandising, Store Management, Customer Satisfaction, Time Management, Inventory Management, Sales, Employee Training, Recruiting, Training, Leadership, Team Building
Education
Thompson Rivers University 2003 — 2007
Bachelor's degree, Psychology
Security Service Federal Credit Union October 2007 - Present
Skills
Loans, Credit, Credit Analysis, Banking, Underwriting, Loan Servicing, Financial Analysis, Forecasting, Customer Service, Finance, Loan Origination, Consumer Lending, Risk Management, Credit Unions, Call Centers, Team Building, Customer Retention
Education
The University of Montana 1995 — 1999
Bachelor of Arts (BA), Political Science and Government
bozeman high school 1988 — 1992
college prep, College/University Preparatory and Advanced High School/Secondary Diploma Program
Alamo Federal Credit Union 2001 - 2011
Security Service Federal Credit Union September 1988 - March 1991
Skills
Human Resources, Employee Relations, Employee Management, Management, Operations Management, Leadership, Consumer Lending, Training, Compliance, Community Outreach, Project Management, Customer Service, Job Coaching
Education
SW CUNA Management School 2004 — 2007
University of North Texas 2004 — 2007
SW CUNA Management School
Sam Houston High School 1974 — 1975
US Air Force Reserve June 2012 - Present
Security Service Federal Credit Union March 2015 - Present
SSFCU August 2012 - March 2015
SSFCU November 2007 - August 2012
Skills
Loans, Customer Service, Credit, Retail Banking, Banking, Microsoft Word, Credit Analysis, Commercial Banking
Education
The University of Texas at San Antonio
University of Phoenix Financial Foundations SpecialistUSAAMay 2010 - August 2012
Security Service Federal Credit Union February 2008 - May 2009
Skills
Customer Service, Team Leadership, Phone Etiquette, Member of Toastmasters, Multitasking Skills, Creativity, Training, PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, Volunteering
Education
University of Phoenix 2011 — 2013
Master's degree, Business Administration and Management, General
The University of Texas at San Antonio 2003 — 2007
Bachelor's degree, Finance, General
Security Service Federal Credit Union April 2013 - Present
Skills
Banking, Process Improvement, Call Centers, Loans, Credit, Operations Management, Customer Service, Mortgage Lending, Leadership, Consumer Lending, Commercial Banking, Team Building, Vendor Management, Microsoft Excel, Financial Services, Risk Management, Credit Cards, Business Analysis, Financial Analysis, Team Leadership
Education
University of Phoenix 2007 — 2009
Master of Business Administration (MBA), Business Administration and Management, General
Security Service Federal Credit Union August 2013 - Present
Pet Pantry and Dog Wash May 2012 - Present
Widefield School District 3 May 2010 - June 2013
Education
University of Colorado at Colorado Springs 2011 — 2015
Security Service Federal Credit Union August 2014 - Present
Whataburger August 2011 - August 2014
Skills
Team Building
Education
The University of Texas at San Antonio
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
Security Service Federal Credit Union January 2008 - Present
GECU June 2007 - October 2007
Skills
Cash Handling Experience, Communication Skills, Sales, Multitasking Skills, Conflict Resolution
Education
The University of Texas at El Paso 2008 — 2013
Bachelor of Arts (B.A.), Organizational Communication, General
Security Service Federal Credit Union August 2014 - Present
JPMorgan Chase 2013 - 2013
Adobe 2012 - 2013
Real Estate 2010 - 2012
Wells Fargo 2008 - 2010
Wachovia 2003 - 2008
3Com 2000 - 2003
3Com 1999 - 2000
Creative Labs 1997 - 1999
Technology Credit Union 1993 - 1996
Skills
Bilingual, Spanish-speaking, Underwriting, Financial Analysis, Accounts Receivable, Process Improvement, Training, Credit, Collections, Forecasting, Account Reconciliation, Presentations, Relationship Management, Partnerships, Problem Solving
Education
The University of Texas-Pan American
Bachelor of Arts (BA), Marketing
Univerversity Of Texas PanAm
Bachelor of Business Administration (B.B.A.)
Security Service Federal Credit Union September 2009 - Present
Frost Bank February 2009 - July 2009
Skills
Internal Audit
Education
The University of Texas at San Antonio 2006 — 2009
Bachelor of Business Administration (B.B.A.), Finance, General
Security Service Federal Credit Union
Skills
Customer Service, Banking, Financial Analysis, Leadership, Loans, Business Analysis, Management, Credit, Process Improvement, Finance, Risk Management
Education
The University of Texas at San Antonio
Bachelor of Business Administration (BBA), Finance, General
Pikes Peak Miners 20U September 2015 - Present
Pet Pantry & Dog Wash May 2012 - Present
Doherty High School September 2011 - Present
Security Service Federal Credit Union August 2013 - January 2014
Hertz April 2013 - August 2013
Widefield School District 3 May 2009 - August 2013
Education
University of Colorado Colorado Springs 2011 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General