Service Merchandise
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Industry: Retail chain company
DescriptionService Merchandise was a retailer chain of catalog showrooms carrying fine jewelry, toys, sporting goods, and electronics that existed for 68 years. Ceased operations: 2002 Headquarters: Boca Raton, Florida, United States Founder: Harry Zimmerman Founded: 1934 Fate: Bankruptcy Type of business: Privately held company
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Service Merchandise Employees
inVentiv Health/Janssen August 2014 - Present
Corporate Graphics International February 2012 - August 2014
AstraZeneca August 2005 - February 2012
Talbots July 2001 - August 2005
The Jones Group Inc. June 1998 - May 2001
The Bon Ton Stores Inc. June 1997 - June 1998
Service Merchandise 1996 - 1997
Sears, Roebuck and Co. 1988 - 1996
Skills
Marketing, Brochures, Sales Process, Labels, Business Cards, Flyers, Sales Operations, Cold Calling, Cross-functional Team..., Stationery, Digital Printing, Print Management, Leadership, Offset Printing
Education
University of Scranton 1987 — 1991
BS, Business Management
Nanticoke Area High School 1983 — 1987
Gerdau Long Steel North America March 2012 - Present
Open To New Opportunities January 2012 - Present
Toastmasters International 2012 - 2013
IC INTRACOM Corporate November 2001 - January 2012
Mary Kay July 2006 - January 2011
IC INTRACOM 2001 - January 2011
Tampa Bay Business Travel Association January 2008 - December 2010
IAAP clearwater chapter 2009 - 2010
Service Merchandise August 1998 - January 1999
A-1 Components June 1997 - January 1998
Skills
Meeting & Event Planning, Translation &..., Corporate Travel, Passport & Visa..., Bookkeeping, Excel, Word processing, Access, Outlook Express, Notary Public, Non-profits, Spanish, Trade Shows, Export Documentation, Social Responsibility, Meeting Planning, Event Management, Customer Service, Customer Relations, Microsoft Office, PowerPoint, Fundraising, Word, Outlook, Administration, Conferences, Mentoring, English, Portuguese, Event Planning, Translation, Certified..., Travel Management, System Administration, Microsoft Excel, Microsoft Word, Administrative..., Marketing, Time Management, Nonprofits, Budgets, Office Management
Education
Global Business Travel Association (GBTA) 2014 — 2014
Certificate - Global Travel Professional (GTP)
IAAP 2011 — 2011
CAP-OM
University of South Florida 2008 — 2008
National Business Travel Association
Certificate
MGM Resorts International August 1994 - Present
Service Merchandise September 1993 - February 1994
University of Nevada Las Vegas November 1989 - May 1993
Rogo & Rove Productions June 1992 - August 1992
McDonald's Corporation February 1987 - November 1989
Skills
Scenic Painting, Carpentry, Stage Lighting, Merchandising, Drawing, Costume Design, Set Design, Hand Drafting, Sewing, Sales, Photography, Microsoft Office, Cycling, Research, Airbrush, Watercolor, Acrylic Painting, Mac, Customer Service, Warehousing, Stagecraft, Management, Crafting
Education
University of Nevada-Las Vegas 1987 — 1993
Bachelor's degree, Theater/Technical
Bonanza high
Music
Bank of America May 2010 - February 2014
Bank of America March 2009 - May 2010
Bank of America January 2008 - March 2009
Bank of America January 2007 - January 2008
Bank of America January 2005 - January 2007
Bank of America January 2003 - January 2005
SunTrust Bank 2001 - 2003
Service Merchandise 1994 - 2001
Skills
Credit Cards, Commercial Banking, Banking, Credit, Mortgage, Mortgage Lending, Commercial Lending, Loans, CRM, Loan Origination, Retail Banking, Cash Management, Mergers & Acquisitions, Treasury Management, Management, Investments, Consumer Lending, Credit Analysis, Sales, Small Business Lending, Branch Banking, Lines Of Credit, Cross Selling
Education
University of South Florida 1990 — 1995
Bachelor's degree, Psychology
Keller Williams Realty January 2015 - Present
Remington College January 2001 - November 2014
The Colony Times November 1999 - December 2000
Service Merchandise May 1994 - October 1999
Skills
Sales, Recruiting, Event Planning
Education
University of North Texas
Fashion Merchandising
L-A Harley February 2005 - Present
America's PowerSports April 2000 - March 2006
Service Merchandise 1996 - 2001
Montgomery Ward 1994 - 1996
Skills
Income Statement, Team Building, Strategic Planning, Merchandising, Loss Prevention, Inventory Management, Sales Management, Forecasting, Sales, P&L, Account Management, Leadership, P&L Management, Customer Satisfaction, Retail, Performance Management, Coaching, Store Operations, Succession Planning, Marketing Strategy, Negotiation, Contract Negotiation, Operations Management, Purchasing, Customer Service, Training, Market Planning, Management, Store Management, Team Leadership, CPFR, Profit, Business Planning, Process Improvement, Budgets, Sales Operations, Visual Merchandising, New Business Development, Driving Results, Inventory Control, Multi-unit, Selling, Recruiting, Leadership Development, Start-ups, Product Development, Employee Relations
Education
University of Mobile 1971 — 1974
XMI HR Solutions January 2013 - January 2015
Paradigm Group February 2010 - May 2012
Barge Wagonner Sumner & Cannon (BWSC) June 2003 - October 2009
Willis North America August 1999 - August 2002
Service Merchandise October 1985 - August 1999
Maloney Enterprises 1979 - 1985
Skills
Employee Benefits, Human Resources, HR Consulting, Non-profits, Employee Relations, Leadership Development, Performance Management, Talent Management, Succession Planning, Onboarding, Benefits Administration, Recruiting, Leadership, Deferred Compensation, HRIS, Personnel Management, Business Development, Training, College Recruiting, Strategy, Employee Engagement, Strategic Planning, Nonprofits, Organizational..., Technical Recruiting, Organizational..., Talent Acquisition, Organizational Design, Program Management, HR Policies, Interviews, Applicant Tracking..., Management, Workforce Planning
Education
University of North Carolina at Chapel Hill 1967 — 1971
BA, Political Education & Education
Mt. Pleasant High School
High school deploma, College Prep
Target July 2006 - Present
Target February 2002 - July 2006
Target February 2002 - January 2003
Target 1998 - 2002
Target 1995 - 1998
Target 1994 - 1994
Target 1990 - 1993
Service Merchandise June 1990 - September 1990
Central Intelligence Agency February 1990 - May 1990
Central Intelligence Agency May 1988 - August 1988
Skills
Store Management, Team Building, Store Operations, Customer Service, Merchandising, Big Box, Inventory Control, Retail, Loss Prevention, Inventory Management, Driving Results, Leadership Development, Visual Merchandising, Profit, Training
Education
University of North Carolina at Pembroke
Bachelor's Degree, Public Administration
Comcast Business 2013 - Present
Small Business Growth Alliance (SBGA) November 2013 - February 2014
Office Depot October 2009 - November 2012
Cover to Cover Books & Gourmet Coffee Bar 2001 - March 2010
Netpique 2007 - 2009
Office Depot 1996 - 2001
Service Merchandise 1990 - 1996
L. Luria and Sons 1986 - 1996
Skills
Sales Operations, Selling, Sales, CRM, Account Management, Leadership, Management, Cold Calling, New Business Development, Sales Management, Sales Process, Salesforce.com, Training, Team Building, B2B, Marketing, Retail, Business Planning, Forecasting, Direct Sales, Performance Management, Strategic Planning, Customer Service, Recruiting, Sales Presentations, Coaching, Negotiation, Budgets, Solution Selling, Customer Retention, P&L Management, Strategic Partnerships, Profit, Lead Generation, Building Relationships, Key Account Management, Market Planning, Pricing, Direct Marketing, Networking, Telecommunications, Unified Communications, Cloud Computing, VoIP, Hosted VoIP, Trunks, Voice Solutions
Education
University of Phoenix 2013 — 2014
Associate's degree, Business Administration, Management and Finance, 3.8 GPA
Santa Fe Community College 1983 — 1985
Associate's degree, Business Administration and Management, General
Coral Shores 1972 — 1983
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Bass Pro Shops December 2014 - Present
OfficeMax February 2012 - September 2013
OfficeMax October 2003 - February 2012
OfficeMax September 2005 - May 2008
OfficeMax October 2003 - August 2005
Borders November 1999 - April 2003
Service Merchandise 1990 - 1995
Skills
Human Resources, Succession Planning, Sales, Public Relations, Strategic Planning, Personnel Management, College Recruiting, Talent Acquisition, Employee Relations, Program Management, Customer Service, Performance Management, Workforce Planning, Recruiting, Retail, Team Leadership, Labor Relations, HRIS, Employee Training, Deferred Compensation, Hiring, Onboarding, Benefits Administration, FMLA, New Hire Orientations, Talent Management, Employee Benefits
Education
University of New Orleans 1970 — 1976
Bachelor of Science, Management
Service Corporation International April 2013 - Present
HD Supply January 2011 - March 2013
SUMMIT/SOONER BUSINESS SYSTEMS September 2008 - November 2010
The Hoover Company/TTi Floorcare North America November 1998 - August 2008
NEW LIFE BIBLE CHURCH January 1996 - January 1999
Service Merchandise January 1990 - January 1996
Skills
Inventory Management, Inventory Control, Management, Customer Service, Strategic Planning, Sales Management, Salesforce.com, Human Performance, Performance Management, Strategy Development, Competitive Bidding, Client Relationship..., Field Sales Management, Consultative Selling, Health Insurance, Bidding Process, Sales, CRM, Selling, Strategy, Training, Social Media, Social Networking, Account Management, Leadership, Social Media Marketing, Team Building, New Business Development, Marketing, Public Speaking, Event Planning, Sales Operations, Marketing Strategy, Coaching, Budgets, Microsoft Office
Education
Ordination of Ministry; State of Oklahoma 1997 — 2021
State of Oklahoma, Ordination in Ministry
University of Oklahoma 1984 — 1986
of Business, Public Relations and Spanish courses
Norman High School 1979 — 1982
Diploma, General Courses
Sears Holdings Corporation February 2000 - Present
Service Merchandise July 1998 - February 2000
JC Penney March 1970 - April 1995
Skills
Highly developed People..., Problem solver focused..., Visual Merchandising, Merchandising, Store Management, Loss Prevention, Inventory Control, Shrinkage, Profit, Big Box, New Store Openings, Inventory Management, Retail, Planograms, Store Operations, Retail Sales, Driving Results, Merchandise Planning, Associate Development
Education
University of Montevallo 1965 — 1969
Bachelor of Science (BS), Retail Management/Art
Virginia College March 2015 - Present
South University May 2013 - November 2014
Anthem Education Group March 2013 - May 2013
Corinthian Colleges August 2011 - March 2013
University of Phoenix July 2006 - July 2011
Helzberg Diamonds January 2000 - March 2005
Service Merchandise June 1997 - January 2000
Kay Jewelers January 1990 - August 1995
Skills
Negotiation, Competitive Analysis, Branding & Identity, Staff Development, Non-profits, Profitability Analysis, Risk Management, Employee Relations, Human Performance, Leadership, CO-PA, Team Leadership, Management, Enrollment Management, Adult Education, Career Counseling, Customer Service, Resume Writing, Strategic Planning, Higher Education, Leadership Development, Training, Admissions, Nonprofits, Teaching, Public Speaking, Academic Administration, Coaching, Team Building, Student Affairs, Distance Learning, Campus, Student Recruiting, Student Financial Aid, Career Development, Instructional Design, Higher Education..., Academic Advising, Student Development, E-Learning, CampusVue, Student Counseling, Student Engagement, Academia, Conflict Resolution, Faculty Development, Educational Leadership, College Recruiting, Higher Education..., Curriculum Development
Education
University of Phoenix 2010 — 2012
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Bachelor's Business Management 2006 — 2008
Bachelor's Science, Business Administration and Management, General
RHEMA Bible Institute 1990 — 1991
General Studies, Lay Ministry
Hertz Rent a Car 2007 - Present
Hertz Rent a Car 2000 - 2007
Hertz Rent a Car 1998 - 2000
Service Merchandise 1994 - 1998
Skills
Car Rental, Fleet Management, Profit, Sales, Automotive, Sales Operations, Forecasting, Customer Satisfaction, Vehicles, Automobile, Customer Retention, Negotiation, Sales Management, Management, Marketing, Selling, Purchasing, Performance Management
Education
University of South Florida 1984 — 1989
BS, Marketing
Greater Richmond Chamber of Commerce June 2015 - Present
American Financial Services Association April 2014 - Present
C&F Finance Company (Subsidiary of C&F Bank) January 2015 - Present
Brown Distributing Company FL/VA October 2014 - January 2015
DICK'S Sporting Goods August 2014 - January 2015
CarMax March 2012 - July 2014
W3 Enterprise January 2001 - August 2012
CarePoint Medical February 2009 - March 2012
Qimonda Technologies (Infineon Technologies/ White Oak Semiconductor) March 2001 - February 2009
Service Merchandise November 1998 - March 2001
Skills
Six Sigma, Process Improvement, Management, Lean Manufacturing, Purchasing, 5S, Cross-functional Team..., Manufacturing, Procurement, Customer Service, Continuous Improvement, New Business Development, Microsoft Excel, Budgets, Non-profit Volunteer, Operations Management, Logistics, Analysis, Manufacturing Operations, Contract Negotiation, Software Documentation, Program Management, Time Management, Troubleshooting, Data Analysis, Start-ups, Lean Thinking, Vendor Management, Microsoft Word, Strategic Planning, Strategy Development, Budget Development, Business Management, Leadership Development, Distribution Management, Purchasing Management, Business Operations..., Quality Assurance, Associate Engagement, SharePoint, ROI Management, Professional Mentoring, Job Coaching, Training Facilitation, Staff Development, Waste Reduction, Operation Managment, Process Engineering, Performance Management, Operational Excellence
Education
CarMax 2013 — 2013
Management Development Program, Organizational Leadership
Motorola 2002 — 2003
Management Development Program, Organizational Leadership
Virginia Commonwealth University - School of Business 2015 — 2015
Certified Lean Six Sigma Green Belt, Six Sigma problem solving
J. Sargeant Reynolds Community College 2002 — 2002
non-degree, Accounting, Economics
University of Richmond - Robins School of Business 2000 — 2001
non-degree, Business, Economics
Hermitage High School 1996 — 2000
High School, Deploma
Cache June 2013 - Present
Mopping Mothers January 1993 - Present
cold water creek July 2010 - June 2013
Charming Shoppes January 1986 - January 1993
spartan express 1985 - 1987
Service Merchandise January 1982 - January 1986
Skills
Marketing, Customer Service, Business Development, Sales, Team Building, Retail, Inventory Management, Account Management, Management, Customer Satisfaction, Time Management, Social Networking, Merchandising, Sales Operations, Customer Retention, Cold Calling
Education
University of South Carolina-Columbia 1978 — 1982
BS, marketing, management
University of South Carolina-Columbia
Bachelor of Science (BS), marketing/management
Brookstone June 2014 - Present
HoneyBaked Ham September 2011 - June 2014
Staples August 1999 - August 2011
Kroger June 1988 - August 1999
Service Merchandise January 1993 - January 1995
Skills
Inventory Management, Management, Customer Service, Recruiting, Budgets, Analysis, Income Statement, Sales Management, Retail, Inventory Control, Customer Satisfaction, Sales, Coaching, Store Management, Process Improvement, Employee Training, Customer Retention, Forecasting, Merchandising, Team Building, Leadership, Event Planning, Microsoft Excel, Sales Operations, Operations Management, Customer Experience, Loss Prevention, Hiring, Time Management, P&L Management, Training, Profit, Visual Merchandising, Team Leadership, Retail Sales, Multi-unit, Performance Management, Big Box, Employee Relations, Shrinkage, Associate Development, Store Operations, Payroll, Direct Sales, P&L, Leadership Development, Strategic Planning, Sales Process, Account Management, Selling
Education
University of South Carolina-Columbia 1991 — 1995
Bachelor, Business/Accounting
Riverwood High School 1987 — 1990
Careworx Inc. August 2014 - Present
Stanley Healthcare February 2013 - August 2014
STANLEY Healthcare April 2010 - February 2013
STANLEY Healthcare June 2004 - April 2010
Menards June 1996 - June 2004
Service Merchandise September 1994 - July 1996
Skills
Sales, Account Management, Leadership, New Business Development, Management, Security, Customer Service, Direct Sales, Healthcare, Team Building, Cold Calling, Key Account..., Sales Process, Selling, Sales Presentations, Sales Management, Team Leadership, Key Account Management, Contract Negotiation, Salesforce.com
Education
University of Nebraska-Lincoln 2004 — 2006
Morgan Automotive Group 2001 - 2013
Toyota of Tampa Bay January 2008 - February 2010
Service Merchandise 1976 - 1996
Skills
Supply Chain, Process Improvement, Customer Satisfaction, Sales, Team Building, Sales Management, Customer Service, Retail, Team Leadership, Inventory Management, Strategic Planning, New Business Development, Account Management, Marketing, Training, Negotiation, Forecasting, Merchandising, Leadership, Pricing
Education
University of Pittsburgh 1968 — 1972
Bachelor of Science (BS), Political Science and Government
Yusen Logistics (Americas), Inc. February 2011 - Present
BEC International Logistics Consulting May 2010 - February 2011
THE HIPAGE COMPANY November 2007 - March 2009
YUSEN AIR & SEA SERVICES August 2004 - November 2007
DEY AIRFREIGHT, INC April 2000 - August 2004
AIR EXPRESS INTERNATIONAL August 1997 - January 2000
Service Merchandise January 1997 - January 2000
PRESTIGE HOME IMPROVEMENTS January 1994 - January 1997
SPRINGBORO HOME IMPROVEMENT February 1987 - January 1993
Skills
Warehousing, Warehouse Management, Logistics, Supply Chain, Transportation, Procurement, Shipping, Freight, Air Freight, Ocean, Process Improvement, Container, 3PL, Export, Supply Chain Management, Freight Forwarding, International Logistics, Customs Regulations, Logistics Management, Transportation..., Supply Chain..., Customer Service, Import, New Business Development, Inventory Management
Education
University of San Francisco
Master Certification, Supply Chain Management
Kaplan University 2003 — 2004
Business Management
SINCLAIR COMMUNITY COLLEGE. Traffic and Transportation Mgmt
Springboro High School
OMEGA Boutique April 2015 - Present
Tiffany & Co. September 2011 - April 2015
Tiffany & Co. October 2008 - September 2011
Bailey Banks & Biddle August 1999 - October 2008
Bailey Banks & Biddle October 1995 - August 1999
Montreal Expos Baseball Team February 1992 - February 1996
Service Merchandise April 1992 - October 1995
Zales Jewelers March 1980 - April 1992
Skills
Skilled Public Speaker..., Motivational Speaking, Recruiting, Sales Management, Inventory Control, Charity Governance, Community Development, Public Speaking, Retail, Merchandising, Multi-Store Operations, Luxury Goods, Leadership, Fashion, Management, Training, Store Management, Leadership Development, Visual Merchandising, Event Management, Watches, Profit, Jewelry, Sales, Store Operations, Team Building, Wholesale, Multi-unit, Selling, Retail Sales, Diamonds, Loss Prevention, District Management, Time Management, P&L Management, New Store Openings, Forecasting, Apparel, Marketing, Inventory Management, Hiring, Trend Analysis, Coaching, Driving Results, Merchandise Planning, Customer Satisfaction, Income Statement, Public Relations, Luxury, Assortment
Education
Diamond Council of America 2002 — 2004
Certificates, Diamonds and Colored Stones
Gemological Institute of America 1988 — 1990
Certificates - Diamonds and Diamond Grading - Colored Stone Essentials, Diamonds & Colored Stones
University of South Florida 1981 — 1982
Broadcast Management
Ace Industrial Products July 2005 - Present
Associated Equipment Corp. January 1998 - July 2005
Worldwide Insurance 1993 - 1998
MetLife 1991 - 1993
Service Merchandise 1989 - 1991
Dillards 1982 - 1989
Skills
Sales, Customer Service, Sales Management, New Business Development, Product Development, Key Account Management, Negotiation, Account Management, Strategic Planning, Sales Operations, Marketing Strategy, International Sales, Manufacturing, Pricing, B2B, Team Building, Sales Process, Direct Sales, Cold Calling, Business Development, Selling, Product Marketing, Marketing, Management, Trade Shows, Business Planning, Business Strategy, Leadership, Inventory Management, Logistics, Team Leadership, Retail, Merchandising, Outside Sales, Marketing Communications, Coaching, Social Media Marketing, Project Management
Education
University of Missouri - St. Louis
Business Administration and Management, General
AT&T Mobility January 2005 - Present
AT&T Mobility January 2003 - December 2004
AT&T January 2001 - January 2003
AT&T Mobility December 1994 - December 2000
Service Merchandise September 1980 - November 1994
Skills
Wireless, Managed Services, Telecommunications, Direct Sales, Solution Selling, Sales Management, Sales, Mobile Devices, Customer Retention, Cellular Communications, Product Marketing, Selling, Sales Operations, Account Management, VoIP, Sales Process, Unified Communications, Product Management, Channel Partners, Team Building, Team Leadership, Job Scheduling, Visual Merchandising, Merchandising, Inventory, Inventory Accuracy, Staff Development, Customer Service, Compliance, Sales Presentations, Billing Systems, Generating Revenue, Product Knowledge, Employee Training, Job Coaching, Strategic Partnerships
Education
University of Phoenix
Bachelor of Business Administration (BBA)
PC Connection March 2011 - Present
PC Connection 2007 - March 2011
PC Connection 2005 - 2007
PC Connection 2003 - 2005
PC Connection 2002 - 2003
PC Connection 2000 - 2002
PC Connection 1999 - 2001
Service Merchandise 1997 - 1999
Skills
Solution Selling, Cloud Computing, IT Operations, Storage, HP, Channel Partners, Sales Management, Business Strategy, Cisco Technologies, VMware, EMC Storage, Channel, Sales Process, Management, Program Management, Leadership, Salesforce.com, Sales Operations, Data Center, CRM, Virtualization, Account Management, Enterprise Software, Internet Security
Education
University of New Hampshire
United Way of the Midlands September 2014 - Present
Creative Financial Strategies 2009 - September 2014
Morgan Stanley 2005 - 2009
Edward Jones 2002 - 2005
Brainworks Software 2001 - 2002
Service Merchandise March 1995 - January 2001
Service Merchandise May 1991 - March 1995
Circuit City June 1989 - May 1991
Skills
Leadership, Account Management, Fundraising Campaign..., Public Speaking, Philanthropy, Volunteer Management, Volunteer Recruiting, Training & Development, Training Delivery, Sales Management, Management, Fundraising, Non-profit Leadership, Event Planning, Financial Analysis, Volunteer Training, Strategic Planning, Sales, Training, Customer Service, Team Building, Marketing, Sales Operations, Nonprofits, Community Outreach, Wealth Management, Financial Services, Estate Planning, Investments, Retirement Planning, Securities, Strategic Financial..., Insurance, Finance, Financial Advisory, Asset Allocation, Retirement, Investment Advisory, Portfolio Management, Mutual Funds, Life Insurance, Asset Protection, Risk Management, Employee Benefits, Series 7, Series 63, Asset Management, Financial Planning
Education
University of South Carolina-Columbia
BS, Retail Management
Clayton Homes 1998 - 2002
Superior Fence and Pool 1995 - 1998
Service Merchandise 1991 - 1991
Columbia College SC January 1984 - January 1985
Saks Fifth Avenue 1982 - 1984
J.B. White 1978 - 1980
WCOS-FM Radio 1977 - 1977
Skills
Selling, Negotiation, Customer Service, Real Estate, Outside Sales, Microsoft Excel, Public Speaking, Microsoft Word, Microsoft Office, Contract Management, Strategic Planning, Construction, Outlook, Team Building, Sales, Contract Negotiation, Budgets, Sales Management, Account Management, Analysis, Supervisory Skills, Management, Windows, Leadership, Project Planning, Strategy, Project Management, Event Planning, Troubleshooting, Energy, Team Leadership, Social Networking, PowerPoint, Business Planning, Public Relations, Social Media, Social Media Marketing, Employee Relations
Education
University of South Carolina-Columbia 1978 — 1980
business
Qualanex, LLC February 2015 - Present
Bombardier Aerospace September 2007 - January 2015
Bombardier Aerospace June 2005 - September 2007
Bombardier Aerospace November 2003 - June 2005
Global CNC Industries October 2002 - November 2003
Xpedx March 1999 - December 2001
Service Merchandise November 1984 - March 1999
Skills
Process Improvement, Continuous Improvement, SAP, Logistics, Six Sigma, Warehousing, Operations Management, Training, Project Planning, Budgets, Program Management, Inventory Management, Customer Service, MS Project, Cross-functional Team..., Access, Change Management, Analysis, Team Management, Transportation, Problem Solving, Planning, Microsoft Office, Budgeting, Excel, Leadership, Team Building, PowerPoint, Employee Engagement /..., Workshop Facilitation, Coaching, SAP (ERP/EWM), Aerospace, Supply Chain Management, Microsoft Excel, Software Documentation, Customer Relations, Kaizen Leadership, Project Management, Distribution Center...
Education
University of Phoenix 2010 — 2014
Bachelor's Degree, Global Business Management, GPA - 3.74
CEVA Logistics September 2015 - Present
GENCO 2014 - 2015
Menlo Worldwide January 2006 - November 2012
Menlo Worldwide January 2004 - 2006
Menlo Worldwide January 2001 - January 2004
Menlo Worldwide January 1998 - January 2001
Service Merchandise 1993 - 1998
Service Merchandise 1983 - 1993
Skills
Inventory Management, Budgets, Leadership, Process Engineering, Customer Service, Logistics, Process Improvement, Warehousing, Forecasting, Supply Chain, Team Building, Logistics Management, Contract Negotiation, Management, Business Process..., Lean Manufacturing, Operations Management, Supply Chain Management, Strategic Planning, 3PL, Project Management, Supply Chain..., Strategy, Transportation..., Warehouse Management, Reverse Logistics, LTL, Continuous Improvement, Transportation, Inventory Control, Freight, Distribution Center..., International Logistics, Truckload, Supply Chain Operations, Air Freight, Freight Forwarding, Container, Supply Chain Consulting, Trucking, Tape Management, Materials Management, Demand Planning, Shipping, Customs Regulations, Ocean, Procurement, Strategic Sourcing, Supply Management, MRP
Education
University of Phoenix 2009 — 2011
BA, Business
New Horizons
Volunteer State Community College
Business Management
Self Employed June 2011 - Present
Michaels Stores, Inc September 1999 - March 2009
Service Merchandise December 1974 - March 1999
Education
University of Oklahoma 1970 — 1974
BA, Psychology
Vanderbilt Imaging Services October 2010 - Present
Santa Rosa Consulting November 2009 - October 2010
Brookdale Senior Living June 1997 - February 2009
American Retirement Corp 1997 - 2006
Service Merchandise 1997 - 1997
CompuCure 1996 - 1997
Skills
HIPAA, Healthcare Information..., Windows Server, Disaster Recovery, Active Directory, Visio, Process Improvement, Citrix, SharePoint, System Administration, Software Documentation, VPN, Troubleshooting, Servers, Security, IT Management, Network Administration, VMware
Education
University of Phoenix 2008 — 2013
Bachelor of Science Information Technology, Networks and Communications
Nashville State Technical Institute 1994 — 1996
AAS, Computer Science
RadioShack Corporation April 2006 - Present
RadioShack Corporation June 2001 - April 2006
Service Merchandise October 1995 - April 2001
Little Caesar's Pizza August 1990 - August 1995
Skills
Multi-channel Retail, Inventory Control, Retail, Inventory Management, Profit, Store Management, Visual Merchandising, CPFR, Management, Leadership, Forecasting, Sourcing, Training, Recruiting, Operations Management, Negotiation, Sales
Education
University of Phoenix 2006 — 2010
BS Business Marketing/Business Adminisration, Marketing, Finance, Economics
Merchants Transfer Company January 2013 - Present
Rayco Supply Inc November 1997 - October 2012
Service Merchandise 1995 - May 1997
Service Merchandise 1985 - 1997
H.J.Wilson Co. 1981 - 1985
Education
University of South Alabama 1978 — 1981
Biological Sciences, Junior
Windows Plus March 2013 - Present
Gilkey Window and Door Company April 1996 - February 2013
Service Merchandise April 1996 - May 1997
Menrod Machine Tool LTD November 1995 - May 1996
OfficeMax September 1994 - November 1995
RadioShack October 1980 - January 1995
Harris/The Copier People November 1978 - September 1980
Skills
Building Materials, Sales Management, New Business Development, Team Building, Contract Negotiation, Management, Sales, Inventory Management, Customer Service, Program Management, Construction, Leadership, Budgets, Team Leadership, Account Management, Microsoft Excel, Marketing, Strategic Planning, Business Strategy, Sales Operations, Process Improvement, Analysis, Business Development, Forecasting, Strategy, Marketing Strategy, Negotiation, Selling, B2B, Sales Process
Education
University of Rio Grande and Rio Grande Community College 1974 — 1978
BA, Business
Indian Hill High School
St. Tammany Economic Development Foundation June 2003 - Present
Greater Slidell Area Chamber of Commerce August 2000 - May 2003
Service Merchandise January 1999 - September 1999
Service Merchandise November 1995 - January 1999
Skills
Outlook, Payroll, Human Resources, Strategic Planning, Nonprofits, Accounts Payable, Event Management, Training, Event Planning, Public Speaking, Fundraising, Recruiting, Customer Service, Sales, Marketing Strategy, Team Building, Marketing, Economic Development, Budgets, Management
Education
University of New Orleans 1995 — 1999
Bachelors of Science, Business Administration
Salmen High School 1992 — 1995
High School
Warren Township High School 1991 — 1992
High School
J.L.B. Support January 1998 - Present
Tractor Supply 2002 - 2008
Service merchandise January 1978 - January 1998
Education
University of Mount Union 1970 — 1974
B.A. business and Math
Cusano Consulting January 2008 - Present
Friedmans Jewelers 2004 - 2007
Service Merchandise 1991 - 2002
Skills
Business Strategy, Talent Acquisition, Customer Service..., New Business Development, Forecasting, Program Management, Change Management, Executive Management, Corporate Governance, Competitive Analysis, Retail, Organizational..., Leadership, Management, Restructuring, Sales, P&L, P&L Management, Income Statement, Budgets, Team Building, Finance
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1974 — 1976
MBA, Finance & Accounting
University of Pittsburgh
BS, Mathematics, Information Systems
Blockbuster Video September 2008 - Present
Kohl's May 2006 - August 2007
Sears Holding Company November 2004 - May 2006
Old Navy April 2002 - January 2003
Target Corporation January 1999 - May 2002
Target January 1995 - January 1999
Service Merchandise January 1991 - January 1995
Northeast Apparel January 1980 - January 1991
Education
Bentley H.S
University of Phoenix
PetSmart April 2002 - Present
Service Merchandise January 1993 - January 2002
Builders Emporium January 1984 - January 1993
Skills
Store Management, Merchandising, Retail, Planograms, Loss Prevention, Leadership Development, Inventory Management, Big Box, Shrinkage, Profit, Visual Merchandising, Hiring, New Store Openings, Multi-unit, CPFR, Driving Results, Store Operations, Inventory Control, Retail Sales, Multi-Unit
Education
University of Phoenix 1999 — 2000
BSBM, Business
NEIA January 2004 - Present
Service Merchandise 1987 - 2000
Skills
Management, Strategic Planning, Team Building, Leadership, Real Estate, Sales, Refinance, Short Sales
Education
UNO
Business Administration and Management, General
University of Nebraska at Omaha
Business, Management, Marketing, and Related Support Services
Target March 2009 - Present
Touch of Gold and Silver Jewelry Store December 2005 - September 2014
Target August 1999 - February 2009
Service Merchandise September 1995 - August 1999
Service Merchandise October 1998 - June 1999
Service Merchandise October 1988 - September 1995
Skills
Proficient in Microsoft..., Business Strategy, Collaborative, Retail Management, Merchandising, Retail, Talent Development, Team Building, Stores, Profit & Loss Management, Succession Planning, Operations Management, P&L, Customer Service, Vendor Relations, Strategic Planning, Talent Management, Coaching, Problem Solving, Hiring, Inventory Management, Leadership Development, Planning, Performance Management, Customer Relations, Inventory Control, Driving Results, Merchandising Strategies, Store Management, Forecasting, Scheduling, Mentoring, Change Management, Budgeting, Buying, Organizational..., Sales Management, Employee Relations
Education
Carlynton HS, Southeast HS, Canevin HS
University of Pittsburgh
BS, Engineering
Ohio Wholesale Inc. February 2004 - Present
Florida Infusion 2001 - 2004
Tupperware Brands 1994 - 2002
Service Merchandise 1991 - 1994
The Gap Stores Inc. 1984 - 1991
Skills
Visual Merchandising, Direct Sales, Buying, Sales Operations, Sales Management, Cold Calling, Sales Presentations, Merchandising, Selling, Wholesale, Trade Shows, Sales
Education
University of South Florida 1986 — 1989
BA, Business and History
Saint Petersburg College 1983 — 1985
AA, General
Tarpon Springs High School 1977 — 1981
high school
Lowe's Home Improvement May 1999 - Present
Service Merchandise May 1993 - April 1999
Roses Stores February 1989 - May 1993
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Windows, Research, Outlook, HTML, Budgets, Public Speaking, Strategic Planning, Negotiation
Education
University of North Carolina at Asheville 1982 — 1987
Bachelor of Science (BS), Accounting
Time Inc. Books September 1997 - Present
Time Inc. September 1997 - Present
Southern Progress Corporation September 1997 - Present
Southern Progress Corporation September 1997 - Present
Southern Progress Corporation September 1997 - Present
Synovus Mortgage January 1995 - January 1997
The Bank of Mobile January 1993 - December 1995
Merchants Bank January 1990 - December 1992
Service Merchandise January 1987 - December 1989
Skills
Variance Analysis, Accounting, General Ledger, Publishing, Financial Reporting, Account Reconciliation, Forecasting, Financial Analysis, Internal Controls, Management, Financial Accounting, Financial Statements, Digital Media, Budgets, Internal Audit, Finance, Managerial Finance, PeopleSoft, Leadership, Analysis
Education
University of South Alabama
B.S, Accounting
North Colorado Medical Center July 2006 - Present
ADT Security Services June 1998 - December 2004
Service Merchandise 1988 - 1998
Skills
Team Building, Process Improvement, Operations Management, Leadership, Security, Microsoft Office, Management, Strategic Planning, Microsoft Excel, Team Leadership, Training, Sales, Account Management, Project Management, Customer Satisfaction, Time Management, Healthcare
Education
University of Northern Colorado 2007 — 2010
BS, BSN, Nursing and Dietetics
AutoNation September 2014 - Present
Coral Springs Auto Mall December 2011 - May 2014
Coral Springs Auto Mall March 2010 - December 2011
Coral Springs Auto Mall September 2004 - March 2010
Coral Springs Auto Mall May 2003 - September 2004
Coral Springs Auto Mall May 2002 - May 2003
Coral Springs Auto Mall May 2001 - May 2002
Coral Springs Auto Mall May 1999 - May 2001
Service Merchandise May 1997 - May 1999
University of North Florida May 1993 - May 1997
Skills
Automobile, Vehicles, Sales Management, Dealer Management, Automotive Aftermarket, Automotive, Social Media Marketing, Inventory Management, Gross Profit, Negotiation, Leadership, Profit, Sales Presentations, Budgets, Sales Process, New Business Development, Customer Service, Public Speaking, Warranty, Business Planning, Direct Sales, Direct Marketing, Customer Retention, Fleet Management, Email Marketing, Retail, Training, Marketing, Reynolds, Sales, Social Media, Coaching, Team Building, Strategic Planning, Business Development, Media Buying, Management, Purchasing, Automotive Repair, Operations Management, Microsoft Excel, Sales Operations, Tires, Competitive Analysis, Microsoft Word, Aftersales, Customer Satisfaction, Forecasting, SEO, Parts
Education
NCM Associates 2007 — 2007
School of General Sales Management, General Sales Management, Completed Levels 1&2
NCM Associates 2004 — 2004
Used Vehicle Management, Completed Levels 1&2
JM&A University 1999 — 1999
F&I Director and Skills for the Business Manager, Completed
University of North Florida 1993 — 1997
Business Administration and Management, General
Borders Books April 1999 - April 2011
Service Merchandise September 1983 - September 1998
JCPenney Company July 1967 - June 1983
Skills
Forecasting, Multi-unit, Multi-Unit Management, CPFR, Human Resources, Inventory Management, Merchandise Planning, Income Statement, Assortment, POS, Customer Satisfaction, Cashiering, Customer Service, P&L Management, New Store Openings, Customer Experience, Hiring Practices, Retail Buying, P&L Accountability, Accountability, Apparel, Hiring, P&L
Education
University of Oklahoma 1967 — 1973
BS, Management
NextEra Energy Resources December 2014 - Present
NextEra Energy Resources January 2013 - November 2014
NextEra Energy Resources July 2008 - December 2012
NextEra Energy Resources June 2011 - August 2012
NextEra Energy Resources July 2007 - June 2008
NextEra Energy Resources July 2001 - July 2007
MV Communications, INC 1993 - 2001
Service Merchandise May 2000 - September 2000
Skills
Nuclear, Power Plants, Continuous Improvement, Engineering, Power Generation, Leadership, Program Management, Technical Writing, Team Building, Reactor, Energy, Strategic Planning, Training, Steam, Turbines, Nuclear Power Plants
Education
University of New Hampshire 1997 — 2001
Bachelor of science, Mechanical Engineering
Manchester Memorial 1991 — 1995