Experience
MetLife  May 2015 - Present
Sun Life Financial   October 2013 - Present
Unum  1998 - 2012
Fellowship Health Resources  July 1997 - September 1998

Skills
Insurance, Claim, Health Insurance, Life Insurance, Claims Management, Underwriting, Employee Benefits, Term Life Insurance, Workers Compensation, Long-term Care, Fixed Annuities, Long Term Care Insurance, Outlook, Customer Service, Disability Insurance, Benefits Administration

Education
Anna Maria College   1993 — 1997
Bachelor of Arts (BA), Psychology

Experience
FreshAddress, Inc.   December 2014 - Present
FreshAddress, Inc.   2012 - December 2014
Sun Life Financial   2011 - 2012
A.E. Barnes   2008 - 2010
Bank of America  2007 - 2009
Ameriprise Financial Services, Inc.   2004 - 2007

Skills
Series 63, Asset Allocation, Financial Services, Securities, Financial Modeling, Wealth Management, Fixed Income, Alternative Investments, Strategic Financial..., Asset Managment, Portfolio Management, Investment Strategies, Bloomberg, Retirement, Investment Advisory, Investment Management, Asset Management, Finance, Email Marketing, Email Strategy, CRM databases, Lead Generation, Direct Marketing, Business Development, Financial Planning, Social Media Marketing, Salesforce.com, Management

Education
Bentley University   2012 — 2015
MBA

Amherst College   2000 — 2004
Bachelor of Arts (B.A.), Economics

Roxbury Latin   1994 — 2000

Experience
AMW Packaging   May 2015 - Present
Nelson JIT   August 2014 - May 2015
News Quantified   February 2014 - December 2014
CO+HOOTS   April 2013 - December 2013
American Family Insurance  May 2012 - April 2013
Prolific Business Solutions LLC  October 2011 - June 2012
Optimal Solutions  August 2010 - October 2011
SAP America, Inc.   July 2009 - September 2010
KBR  2007 - 2008
Sun Life Financial   January 2006 - August 2007

Skills
Project Coordination, SAP, Business Intelligence, Payroll, Retirement Plan..., Management, Leadership, CRM, Account Management, Business Networking, Sales Operations, Urbanism, Customer Service, Team Leadership, 401k

Education
Arizona State University   1998 — 2001
BA, Anthropology

Experience
Avesta Hojabrzadeh   April 2014 - Present
Hansamed   July 2012 - April 2014
OsteoHealth  April 2008 - July 2012
Sun Life Financial   2002 - 2004

Skills
Dental, Medical Devices, Surgery, Dentistry, Marketing Strategy, New Business Development, Customer Relations, Sales Management, Direct Sales, Strategic Planning, Healthcare, Hospitals, Account Management, Clinical, Selling, Negotiation, Research, Consultative Selling, Problem Solving, Public Speaking, Health, Team Leadership, Biotechnology, Treatment, Product Development, Life Sciences, Clinical Research, Customer Service, Team Building, Operating Room, Lifesciences, Sales, Surgical Instruments, Product Launch, Surgeons, Market Development, Sales Force Development, Pharmaceutical Sales, Cardiology, Urology, Medical Sales, Disposables, Sales Operations, Management, Leadership, Capital Equipment, Training, Sales Process, Cold Calling, Marketing

Education
Arizona State University   1995 — 1999
BSc, Biology

Emirates International School   1991 — 1993

Experience
MetLife  January 2014 - Present
MetLife  December 2006 - Present
Talbots  September 2004 - December 2006
Sun Life Financial   February 2002 - July 2004

Skills
HTML, Email marketing, Digital Marketing, marketing communication, email solutions, marketing strategy, Flash Design, Adobe Creative Suite, Mobile Marketing, SharePoint, Vendor Relations, email desig, Web Design, Email, Marketing Communications, Email Marketing, Marketing Strategy, Internal Communications, Web Analytics, Direct Marketing, Integrated Marketing, Online Advertising, B2B Marketing, Google Analytics, Social Media Marketing, SEM, Direct Mail, Analytics, Multi-channel Marketing, Marketing

Education
Assumption College   1996 — 2000
Bachelors, Marketing

Experience
Sun Life Financial   July 2014 - Present
Unum  October 2010 - June 2014
Unum  April 2010 - September 2010
Unum  October 2006 - March 2010
Unum  March 2005 - September 2006
Unum  June 2002 - February 2005
Unum  April 2000 - May 2002
Unum  February 1999 - March 2000
Unum  June 1998 - January 1999
Unum  February 1996 - May 1998

Skills
Analysis, Management, Performance Management, Risk Management, Leadership, Call Centers, Auditing, Human Resources, Sales, New Business Development, Customer Service, Budgets, Employee Benefits, Finance, Insurance, Claims Management, Disability Insurance, Brokers, Business Analysis, Project Management, Process Improvement, Benefits Administration, Microsoft Excel

Education
Anna Maria College   1991 — 1995
Bachelor of Business Administration (BBA), Accounting and Finance

Experience
Manulife Financial  September 2014 - Present
Sun Life Financial Advisory Inc.   May 2012 - September 2014
Sun Life Financial   April 2011 - May 2012
Allied Diagnostics   November 2010 - March 2011
Investors Group Financial Services  September 2009 - July 2010
NEXtCARE-Member of Allianz   September 2008 - December 2008
HMC Medical Center   May 2006 - August 2008
HMC Medical Center-Dubai Health Care City   March 2005 - November 2007
Consultant Physicians-Member of AUB MC   February 2004 - February 2006
Dubai Health Care City   February 2004 - February 2005

Skills
Marketing Strategy, Contract Negotiation, Mutual Funds, New Business Development, Investments, Hospitals, Retirement Planning, Insurance, Customer Relations, Sales Management, Customer Service, CRM, Business Development, Strategic Financial..., Management, Leadership, Analysis, Risk Management, Financial Planning, Project Management, Strategic Planning, Finance, Employee Benefits, Financial Services, Sales, Negotiation

Education
McGill University   2010 — 2014
Graduate Certificate and International Masters in Health Leadership(not completed yet), Health/Health Care Administration/Management

Mc. Gill University   2008 — 2013
Diploma; Post Graduate Certificate, Business Management; Business Administration

University of Wales, Cardiff   2009 — 2011
Post Graduate Certificate, Business Administration

Life Office Management Association-LOMA   2003 — 2005
Fellow Life Management Institute, Insurance, Fellow

Saint Joseph University   2001 — 2002
Master of Public Health; Bachelor of Science, Health Services Administration; Environmental Health

American University of Beirut   1993 — 1995
MPH, Health Services Administration

Experience
Amica Mutual Insurance Co.  June 2012 - Present
Sun Life Financial   May 2011 - August 2011
Charter  January 2011 - May 2011

Education
Assumption College   2008 — 2012
Bachelor's degree, Mass Communication/Media Studies

Experience
Liberty Mutual Insurance  October 2014 - Present
Liberty Mutual Insurance  December 2013 - October 2014
Financial Architects Partners  August 2011 - October 2013
Financial Architects Partners  September 2010 - July 2011
Sun Life Financial   August 2009 - August 2010
Sun Life Financial   March 2007 - August 2009
Sunlife Financial  March 2004 - March 2007
Sun Life Financial   November 2000 - March 2004

Skills
Insurance, Securities, Training, Project Management, Financial Services, Software Documentation, Instructional Design, Organizational..., Product Development, Call Centers, Customer Service, Process Improvement, Relationship Management, Performance Management, Life Insurance, Wealth Management, Public Speaking, Training Delivery, Leadership Development, Analysis, Employee Benefits, Retirement, Business Analysis, Coaching, Business Process, Management, Sales, Team Building, Recruiting

Education
Suffolk University - Sawyer Business School   2004 — 2007
MBA, Organizational Behavior

Assumption College   1995 — 1999
BS, Psychology

Holliston High School   1991 — 1995

Experience
AcademicMerit   2013 - Present
Oxzigen   2010 - Present
Sun Life Financial   2004 - 2009
Sun Life Financial   2001 - 2004
Sun Life Financial   1999 - 2001
Sun Life Financial   1998 - 1999
John Hancock Life Insurance Company (U.S.A.)   1997 - 1998
John Hancock Life Insurance Company (U.S.A.)   1996 - 1997
Fidelity Investments  1993 - 1996

Skills
IT Strategy, Enterprise Architecture, Vendor Management, Outsourcing, Agile, Project Portfolio..., Scrum, Coaching, PDCA, Kanban, Kaizen, Software Development, IT Management, Program Management, Change Management, Business Analysis, Process Improvement, Strategic Planning, Team Building, Process Engineering, E-commerce, Problem Solving, Business Strategy, Continuous Improvement, Team Leadership, Application Development, Agile Methodologies, Management, SDLC, Strategy, Leadership, Project Management, Consulting

Education
Harvard Business School
Executive Leadership Program

Boston University - School of Management
Master of Business Administration (MBA)

Radcliffe Publishing Course
Certificate

Amherst College
Bachelor's degree

Experience
Sun Life Financial   December 2011 - Present
CDI Business Solutions  February 2011 - December 2011
General Dynamics Information Technology  July 2010 - March 2011
Sunlife Financial  May 2005 - July 2010
USA Mobility  June 1999 - May 2005
MED-1   1990 - 1996

Education
Anna Maria College   1984 — 1988
BSCS, Computer Science

Experience
Sun Life Financial   January 2001 - Present

Education
Assumption College   1995 — 1999
Business Management

Experience
Information Innovators Inc. (Triple-i) GlobalNet Services Inc   October 2014 - Present
International Software Systems Inc.  January 2012 - Present
Sun Life Financial   March 2012 - October 2014
International Software Systems Inc (India)   August 2009 - January 2012

Skills
SDLC, Requirements Analysis, HTML, JavaScript, jQuery, OOP, ColdFusion, Microsoft SQL Server, Content Management..., Bootstrap

Education
Andhra University

Experience
Sun Life Financial   January 2014 - Present
Richardson & Co.,P.C.   December 2003 - September 2013
Benjamin Realty Trust   1999 - 2010
Spaulding Rehabilitation Hospital  1994 - 1995
NOVA Chemicals  1989 - 1994

Skills
QuickBooks, Accounting, Accounts Payable, Marketing, Outlook, Bank Reconciliation, Expenses, Small Business, Journal Entries, Accounts Receivable, Account Reconciliation, Bookkeeping, Filing, Administration, PowerPoint

Education
Fitchburg State University
Business Administration and Management, General

Mount Wachusett Community College
Associate of Science (A.S.), Accounting and Business/Management

Anna Maria College
Education

St. Bernard's CCHS

Experience
Randstad Technologies US  February 2006 - Present
Sun Life Financial   September 2001 - February 2006
Sun Life Financial   September 2001 - February 2006

Skills
Technical Recruiting, Customer Relations, Recruiting, Program Management, Call Centers, Coaching, Vendor Management, Cold Calling, Human Resources, Interviews, Employee Relations, Internet Recruiting, Applicant Tracking..., Account Management, Contract Recruitment, Staffing Services, Talent Acquisition, Benefits Negotiation, Staff Augmentation, Training, Sourcing, Screening, Screening Resumes, Customer Service, Temporary Placement, College Recruiting, Call Center, Permanent Placement, Executive Search, IT Recruitment, Onboarding, Talent Management, Job Fairs, Taleo, Temporary Staffing, Recruitment Advertising, Corporate Recruiting

Education
Assumption College   1997 — 2001
Bachelors Degree, Marketing/Business

Saugus High School   1993 — 1997
Diploma

Experience
Rogers Communications  July 2015 - Present
Rogers Communications  July 2014 - July 2015
Rogers Communications  May 2013 - July 2014
Rogers Communications  April 2011 - May 2013
Rogers Communications Inc.  May 2002 - April 2011
Sun Life Financial   August 2001 - January 2002
DMTI Spacial   May 2000 - September 2000
Ministry of Natural Resources  June 1998 - September 1998
Eurosal Inc   January 1997 - May 1998

Skills
Call Center, Blackberry, Troubleshooting, Avaya, Telephony, Routers, FTP, Computer Hardware, Cabling, Switches, DNS, TCP/IP, DHCP, IVR, VoIP, Wireless, XP, Telecommunications, Windows, Customer Satisfaction, Customer Experience, iPhone, Windows Phone, Android, iPhone Support, Symbian, Call Centers, Networking, Mobile Devices, Contact Centers

Education
Educated by Life   2015 — 2015

Athabasca University   2012 — 2015
Business Administration and Management, General

Memorial University of Newfoundland (NB)   2008 — 2009
Business

York University   2000 — 2002
Digital Animation

Seneca College of Applied Arts and Technology   1999 — 2002
4 Year Honors Diploma, Computer Networking

Experience
Keller Williams Realty  June 2015 - Present
Molisse Realty   June 2002 - June 2015
Citizens Bank  August 2000 - July 2002
Sun Life Financial   January 2000 - January 2001
BankBoston  January 1999 - January 2000
BankBoston, currently Bank of Americe   January 1998 - January 2000
BankBoston  January 1994 - January 2000
BankBoston  January 1995 - January 1998

Skills
Sales, Sales Management, Motivation, Training, Management, Real Estate, Mortgage Lending, Investments

Education
Aquinas College
Business, Management, Marketing, and Related Support Services

Experience
Beaumont Rehab/SNF   January 2014 - Present
Golden LivingCenters  August 2012 - Present
LPN  May 2012 - Present
Liberty Mutual Group  February 2008 - July 2010
MAB COMMUNITY SERVICES  2007 - 2009
Customer Value Partners  2007 - 2008
Petco  2006 - 2008
Sun Life Financial   2004 - 2007
Eveden   2002 - 2004
ValueOptions  2002 - 2003

Skills
Training, Customer Service, Quality Assurance, Management, Healthcare, Process Improvement, Call Centers

Education
Assabet Valley Regional Technical School   2011 — 2012
LPN, LPN

Qinsigamond Community College
Health/Health Care Administration/Management

Experience
Sun Life Financial   June 2015 - Present
Suffield Veterinary Hospital   May 2010 - Present
Sun Life Financial   June 2013 - February 2015
Highland Park Market  June 2006 - June 2010

Skills
Customer Service, Microsoft Word, Time Management, Microsoft Office, Social Media, PowerPoint, Management, Microsoft Excel, Problem Solving, Event Planning, Facebook, Great People Skills, Word, Negotiation, Organization, Insurance, Public Speaking, Teamwork, Social Networking, Photography, YouTube, Twitter, E-Learning, QPS, Research, Team Building, Data Entry, Customer Retention, Telephone Skills, Creative Writing, Cashiering, Retail, Customer Satisfaction, Receptionist Duties, English, Administrative..., Typing, Phone Etiquette, Networking, Budgets, Fax, Office Administration, Customer Experience, Computer Proficiency, Lotus Notes, Critical Thinking

Education
Bay Path College   2011 — 2013
Bachelor's degree, Business Administration

Asnuntuck Community College   2008 — 2011
Associates, General Studies

Suffield High School   2004 — 2008
High School Diploma, High School/Secondary Diplomas and Certificates

Experience
Willis  July 2015 - Present
Willis  March 2014 - July 2015
Canine Therapy Corps  April 2011 - March 2014
Canine Therapy Corps  April 2011 - April 2012
Sun Life Financial   2005 - 2011
Schelde North America   1999 - 2005

Skills
Advocacy, Non-profits, Dog Behavior, Program Management, Community Outreach, Accounts Payable, Social Media Outreach, Educational Outreach, Media Outreach, Volunteer Management, Public Outreach, Public Speaking, Fundraising, Donor Management, Non-profit..., Event Planning, Purchase Orders, Donor Recognition, Volunteer Recruiting, Marketing, Office Administration, Donor Perfect, Term Life Insurance, Volunteering, Volunteer Training, Disability Insurance, RFP, Insurance Sales, Technical Support, Accounts Receivable, Payroll, QuickBooks, Sales Order Processing, Constant Contact, Technical Writing, Psychosocial..., Youth Empowerment, Copywriting

Education
Aquinas College   1999 — 2003
Communications, Minor in Writing

Experience
SMCI  June 2014 - Present
Sun Life Financial   July 2011 - May 2014
Golden Resources Group   May 2001 - December 2012
Drake Materials  March 2006 - July 2010

Skills
Sales, Contract Negotiation, Team Leadership, Customer Service, Budgets, Account Management, Sales Management, New Business Development, Microsoft Excel, Negotiation, Marketing, Social Media, Project Management, Microsoft Office, Marketing Strategy, Event Planning, Forecasting, Microsoft Word, Concrete, People Skills

Education
Arizona State University   2000 — 2006
Bachelors of Interdisciplinary Studies, Business, Tourism

San Ramon Valley High School   1996 — 2000

Experience
Pearson Learning Solutions  June 2013 - Present
Pearson Learning Solutions  May 2008 - June 2013
GateHouse Media  March 2004 - May 2008
On the Water Media Group  August 2002 - March 2004
Emerson College  August 2001 - August 2002
Sun Life Financial   June 1999 - August 2001

Skills
Management, Project Management, Publishing, Research, Writing, Permissions, Editing, Pagination, Administrative..., Customer Service

Education
Assumption College   1995 — 1999
Bachelor of Arts (B.A.), English

Bishop Fenwick   1991 — 1995

Experience
Universal Wilde  August 2014 - Present
Sundial Digital   January 1997 - August 2014
groSolar  July 2012 - February 2014
Sun Life Financial   November 2007 - January 2009
Experience, Inc.   2007 - 2007
Rainlake Productions  1999 - 2003

Skills
Email Marketing, Advertising, Web Development, Digital Marketing, Film Production, Film Editing, WordPress, Graphic Design, Adobe Creative Suite, Digital Media, Creative Direction, Marketing, Mac, Marketing Strategy, Social Media, Content Strategy, Integrated Marketing, Online Marketing, Lead Generation, Social Media Marketing, Direct Marketing, Strategy, Direct Mail

Education
Emerson College   2008 — 2010
MA, Visual & Media Art

American University   1991 — 1994
BA, Visual Media, Communications

Experience
Sun Life Financial   December 2013 - Present
CoolChip Technologies, Inc.   August 2013 - December 2013
The Solar Foundation  January 2013 - April 2013
AccountAbility  July 2012 - August 2012
Pinchina Consulting   April 2012 - August 2012
l'Institut Arabe des Chefs d'Entreprises (IACE)   June 2012 - June 2012
Ecodecision   June 2011 - August 2011
Earthjustice  September 2010 - January 2011
Tucker, Heifetz & Saltzman, LLP   January 2007 - July 2010

Skills
International..., Policy Analysis, International Relations, Sustainability..., Spanish, Strategic Planning, PowerPoint, Qualitative Research, Quantitative Research, Management Consulting, Research, Community Outreach, Policy, Strategic Communications, Analysis, Business Analysis, Program Evaluation, Environmental Policy, Renewable Energy, Microsoft Excel, SPSS, Visio, Requirements Gathering, Use Case Analysis

Education
American University   2010 — 2013
MBA and MA, Global Environmental Policy and Sustainable Business

Eckerd College   2002 — 2006
Bachelors of Arts, Environmental Studies & International Relations

Experience
Cloud Sherpas  March 2007 - Present
Sun Life Financial   June 2006 - February 2007
Comfac Corporation   July 2003 - May 2006
Stradcom Corporation   August 2002 - July 2003

Skills
SDLC, Business Analysis, Visio, Software Project..., SQL, IT Management, MS Project, Microsoft SQL Server, Business Process..., Business Intelligence, Systems Analysis, PMO, ITIL, ETL, Project Management, Requirements Analysis, Program Management, Production Support, Incident Management, Project Portfolio...

Education
Ateneo de Manila University   1998 — 2002
Bachelor of Science

Experience
HUB International  May 2015 - Present
Blue Cross Blue Shield of Massachusetts  June 2014 - May 2015
Blue Cross Blue Shield of Massachusetts  May 2013 - June 2014
Blue Cross Blue Shield of Massachusetts  February 2011 - May 2013
Blue Cross & Blue Shield of Rhode Island  September 2004 - February 2011
Sun Life Financial   June 2001 - September 2004
Sun Life Financial   June 2001 - September 2004
Advanced Marketing Solutions  September 1998 - June 2001
Advanced Marketing Solutions  September 1998 - June 2001

Skills
Health Insurance, Underwriting, Employee Benefits, Disability Insurance, Life Insurance, Reinsurance, Process Improvement, Data Analysis, Healthcare, Health Savings Accounts, Health Care Reform, HMO, Dentistry, Risk Management, Training, Financial Services, Insurance, Medicare, Financial Analysis, HIPAA, Customer Service, Leadership, Health Policy, Brokers, Team Management, Financial Risk, Medicare Part D, Benefits Administration, Analysis, Strategic Financial..., Group Insurance, Managed Care, Self-funded, Finance, Call Centers, COBRA, Long-term Care, Provider Relations, Retirement, 401k, Medicaid, Workers Compensation, Actuarial Science, Claim, Claims Management, Term Life Insurance, Healthcare Consulting, Vendor Management, Account Management, Analytics

Education
Assumption College   1998 — 2001
Bachelor of Arts (BA), Business Management

Mount Wachusett Community College   1996 — 1998
Business

Westerly High School

Experience
Junior Achievement of Northern New England  August 2014 - Present
Unum  January 2012 - Present
Sun Life Financial   June 2011 - January 2012
Sun Life Financial   2008 - 2011
Sun Life Financial   2004 - 2008

Skills
Employee Benefits, Risk, Insurance, Health Insurance, Disability Insurance, Group Insurance, Underwriting, Customer Service, Leadership, Coaching, Microsoft Excel, Project Management, Life Insurance, Public Speaking, Sales, Account Management, Training, Access, Financial Risk, Brokers, Claim, Term Life Insurance, Process Improvement

Education
Assumption College   2000 — 2004
Bachelor's, Economics

Auburn High School

Experience
Self Employed  February 2014 - Present
Vista Higher Learning  February 2010 - January 2014
Sun Life Financial Distributors, Inc.   July 2005 - February 2010
Sun Life Financial   July 2004 - July 2005

Skills
Employee Benefits, Onboarding, Benefits Administration, HRIS, Recruiting, Employee Relations, New Hire Orientations, Event Planning, Project Management, Human Resources, Training, Customer Service, Coaching, Talent Management, Talent Acquisition, Performance Management, Interviews

Education
Suffolk University   2007 — 2010
Masters, Human Resources

Assumption College   2000 — 2004
BA, Sociology

University of Wollongong   2003 — 2003
Spring Semester Study Abroad

North Andover High School   1996 — 2000

Experience
Sun Life Financial   June 2014 - Present
Gradient Technologies Inc   March 2008 - June 2014
COTA Health (Gradient Technologies)   May 2007 - February 2008
Trader Corporation  August 2004 - April 2007
AT&T  August 2000 - August 2004

Skills
PMP, SDLC, Software Project..., Vendor Management, Business Requirements, Business Analysis, Requirements Gathering, IT Strategy, Business Process..., Team Leadership, Team Management, Enterprise Architecture, Change Management, Agile Methodologies, Solution Architecture, Integration, Resource Management, Requirements Analysis, Project Portfolio...

Education
Andhra University   1997 — 1998
MBA

St.Joseph Secondary School, Visakhapatnam   1981 — 1991

Experience
Symetra  March 2013 - Present
Commonwealth Financial Network  October 2007 - February 2013
Sun Life Financial   2004 - 2007

Skills
Insurance, Mutual Funds, Retirement Planning, Retirement

Education
Boston College   2001 — 2004
Psychology

Assumption College   2000 — 2001

Experience
Wizni, Inc.   November 2014 - April 2015
Kaiser Permanente  July 2014 - September 2014
Hewlett-Packard  September 2013 - July 2014
Kaiser Permanente  August 2011 - August 2013
Deloitte Consulting  September 2010 - June 2011
Sun Life Financial   February 2008 - August 2010
Saven Technologies  October 2007 - August 2010

Education
Arizona State University   2003 — 2006
MSE, Electrical Engineering

Osmania University   1999 — 2003
BE, Electrical Engineering

Experience
Sun Life Financial   December 2013 - Present
Sun Life Financial   August 2012 - December 2013
Sun Life Financial   October 2011 - August 2012
Sun Life Financial   January 2011 - October 2011
Sun Life Financial   May 2006 - February 2011
The New England Center for Children  January 2006 - May 2006
UMass Medical School  2004 - 2006
The Paul Center for Recreation and Learning   May 2005 - August 2005
The Paul Center for Recreation and Learning   May 2004 - August 2004
O'Rourke Career Connections   April 2004 - June 2004

Skills
Data Analysis, Outlook, Project Management, Analysis, Research, Quality Assurance, Employee Benefits, Insurance, Interviews, Editing, Finance, Accounting, Business Analysis, Visio, Negotiation, Access, Risk Management, Process Improvement

Education
Assumption College   2002 — 2006
Bachelor of Arts, Psychology

Bond University   2005 — 2005
Study Abroad, Liberal Arts

College International de Cannes   2004 — 2004
Study Abroad, French Studies

Experience
Southcoast Health System & Southcoast Hospitals Group  January 2014 - Present
Southcoast Hospitals Group  February 2013 - January 2014
Steward Health Care  July 2011 - February 2013
Steward Health Care  July 2009 - January 2012
Invensys  March 2009 - June 2009
enLabel Global Services  August 2007 - February 2009
The Legacy Companies  May 2004 - July 2007
Sun Life Financial   June 2002 - April 2004

Skills
Training, Software Documentation, EMR

Education
Assumption College   1998 — 2002

Experience
Ontario Teachers' Pension Plan  May 2014 - Present
Sun Life Financial   April 2010 - May 2014
Fidelity  July 2007 - October 2008
BAXTER CORPORATION  August 2006 - July 2007
Baxter  August 2005 - July 2006
Sprint Canada  April 2002 - June 2004
Sprint Canada  February 2000 - April 2002

Skills
Business Analysis, Project Management, Process Improvement, Budget, PMO, Financial Analysis, Financial Planning, Project Finance, Financial Modeling, Managerial Finance, Forecasting, Strategic Financial..., Analysis, Business Process, Business Intelligence, Strategy, Change Management, Management, Budgets

Education
Aspen University   2010 — 2014
MBA

York University   1980 — 1984
Bachelor of Arts

Experience
Sun Life Financial   August 2012 - August 2014
Sun Life Financial Services   November 2008 - August 2012
Evalueserve  August 2006 - April 2008
HCL BPO  February 2004 - August 2006

Skills
Vendor Management, Customer Service, Team Leadership, Insurance, Leadership, Training, Coaching, Change Management, Team Building

Education
Anna University   1999 — 2003
Bachelor's Degree, Computer Engineering

Malco Vidyalaya   1995 — 1999

Delhi Public School   1988 — 1995

Experience
Citistar Financial   February 2006 - Present
Sun Life Financial   January 2006 - May 2010
KPMG  August 1999 - June 2003
Citibank  December 1981 - January 1991

Education
De La Salle University   1976 — 1981
AB BCom, Applied Economics and Accounting

Ateneo de Manila University   1968 — 1976
Grade School & High School

Experience
Sun Life Insurance   July 2013 - Present
Sun Life Financial   May 2012 - June 2013
Sun Life Financial - Client Solutions Center   September 2010 - June 2013
SUN LIFE -Licensed across Canada- Wealth & Protection products (Group Savings & Income products   September 2010 - May 2012
Manulife Financial - Affinity Markets, Montreal, QC   April 2007 - September 2010
Globemed Ltd   2003 - 2005
Cumberland Insurance & Reinsurance   January 2001 - January 2003
Cumberland Insurance & Reinsurance, Eastern Province Head office   January 1999 - January 2001
Cumberland Insurance Co.   January 1996 - January 1999
American University Of Beirut AUB/ AUH, Comptroller's Office   January 1990 - January 1998

Skills
Analysis, Insurance, Life Insurance, Management, Training, Health Insurance, Disability Insurance, Customer Service, Change Management, Employee Benefits, Sales, Finance, Investments

Education
Certified Coaches Federation   2015 — 2015
Certified Coach Practitioner, Certified life and executive coaching training

Impact - Street smart   2013 — 2013
Facilitating with impact, Facilitation techniques for adult learning

College Bois-De-Boulogne,Montreal   2011 — 2011
IFIC, Investment Funds in Canada Certificate

FUSION Learning Inc.   2011 — 2011
Direct Sales Training, http://www.fusionlearninginc.com/

EB KNOWLEDGE   2009 — 2009
Group Employee Benefits 360 degrees courses, Employee Benefits

McGill University
Marketing Course

Autorité des Marchés Financiers   2006 — 2006
Insurance of Persons Licence Certification

American University of Beirut
Bachelor Degree, Public Administration

La Sagesse University
Civil Law (completed 2 out of 4 years)

Experience
Sun Life Financial   July 2010 - Present

Skills
Disability Insurance, Life Insurance, Sales, Employee Benefits, Dental Insurance, Account Management

Education
University of Wisconsin-Madison   2006 — 2010
Bachelor of Science (BS), Economics

Anglo-americká vysoká škola - Praha   2008 — 2009
Entrepreneurship/Entrepreneurial Studies

Experience
Sun Life Financial   January 2015 - Present
IBM Canada  June 2014 - December 2014
Scotiabank  February 2014 - June 2014
Shoppers Drug Mart  January 2013 - January 2014
Manulife Financial  February 2011 - December 2012
eHealth Ontario ( Smart Systems for Health Agency)   May 2006 - February 2011
NTS WEB - Content and Financial Solutions   May 2005 - May 2006
RBC  October 2004 - May 2005
Genworth Financial  January 2004 - October 2004
The Guardian Life Insurance Company of America  May 2003 - December 2003

Skills
PMO, Business Requirements, Requirements Analysis, SDLC, PMP, Software Project..., Project Portfolio..., Visio, ITIL, Vendor Management, Business Process..., Business Analysis, Testing, Quality Assurance, Software Documentation, Analysis, Databases, Project Management, Requirements Gathering, Management

Education
Asian Institute of Technology   1998 — 2000
Master of Science (M.Sc.), Information Mgmt & Computer Science

Asian Institute of Technology   1998 — 2000
Master's degree, Information Technology

Experience
Sun Life Financial   January 2012 - Present
Sun Life Financial   January 2011 - January 2012
Sun Life Financial   October 2008 - January 2011
Sun Life Financial   April 2005 - October 2008
Sun Life Financial   January 2004 - April 2005
Sun Life Financial   June 2001 - January 2004
Sun Life Financial   June 2000 - June 2001

Skills
Information Technology, Business Process..., Visio, Cross-functional Team..., Process Improvement, Insurance, Project Management, Business Analysis, Risk Management, Project Portfolio..., PMO, Requirements Gathering, Requirements Analysis, Vendor Management, PMP

Education
Assumption College   1996 — 2000
Bachelor's degree, Social Rehabilitation and Management

Assumption College   1996 — 2000
Social Rehabilitation and Management

Experience
Sun Life Financial   June 2014 - Present
Women's Fund of Western Massachusetts  January 2014 - Present
Sun Life Financial   May 2011 - June 2014
MetLife  August 2010 - May 2011
Disability Management Services, Inc.   June 2006 - August 2010
A. L. Cignoli Co.   December 2005 - June 2006
Friendly's Ice Cream  August 1999 - June 2006

Skills
Claim, Liability, Disability Insurance, Insurance, Claims Management, Employee Benefits, Risk Management, Claim Investigation, Analysis, Coaching, Benefits Administration, Negotiation, Customer Service, Legal Writing, General Insurance, Relationship Management, Dispute Resolution, Process Improvement, Employee Relations, Workers Compensation, Health Insurance, Fraud, Life Insurance, Accident

Education
University of Massachusetts at Amherst - Isenberg School of Management   2010 — 2012
MBA, Business Administration and Management, General, 3.97 gpa

American International College
Bachelor of Arts, Communication

Experience
Tektronix Communications  October 2014 - Present
Citi  July 2009 - July 2014
Findhelp Information Services   July 2008 - July 2009
TD  August 2007 - June 2008
SAP Triversity   July 2006 - July 2007
Teranet Inc.  January 2006 - June 2006
Telus Mobility  July 2005 - December 2005
Sun Life Financial   January 2005 - July 2005
CIBC  January 2004 - January 2005
Community Information Toronto   November 2002 - December 2003

Skills
SOA, Agile, SCRUM, Java, Java Enterprise Edition, SQL, PL/SQL, Flex, Spring, Hibernate, Weblogic, Websphere, WebSphere MQ, TIBCO, Unix, OOAD, REST, WebLogic, Oracle, Data Modeling, Spring Framework, XML, Web Services, Agile Methodologies, SDLC, Integration

Education
Aspen University
Master's degree, Master of Science in Information Systems - Enterprise Application Development

Tel Aviv University
Bachelor of Science (BSc)

Experience
Bell Canada  December 2012 - Present
Bell Canada  October 2010 - November 2012
TD Wealth Management  August 2010 - December 2010
Dundee Wealth Management  October 2008 - August 2010
National Bank Financial  May 2007 - September 2008
Fidelity Investments,  June 2006 - April 2007
Sun Life Financial   May 2005 - June 2006

Skills
Quality Assurance, Test Planning, Manual Testing, Quality Center, User Acceptance Testing, QTP, SDLC, Test Strategy, System Testing, Oracle, Regression Testing, Unix, DB2, Requirements Analysis, Microsoft SQL Server, Test Cases, Test Automation, HP Quality Center, SharePoint, Software Quality..., TFS, SoapUI, Microsoft Test manager, MS SQL, WSDL, UAT coordination, Post Production, SQL, Agile Testing, UML, GUI, Load Testing, Team Leadership, Vendor Management, JIRA, Neoload, LoadRunner, QA Engineering, Project Status Reporting, PMO, Project Management, Process Improvement

Education
Andhra University
Msc, Mathematics

Experience
Sun Life Financial   November 2011 - Present
SAC Tutors   June 2010 - November 2011
Dubai American Academy  September 2009 - June 2010
Dufferin-Peel Catholic District School Board  October 2005 - June 2009

Skills
Financial Planning, Estate Planning, Financial Analysis, Multi-family Investments, Life Insurance, Health Insurance, Management, Leadership, Social Media, Marketing, Research

Education
American University   2002 — 2005
Arts, Education

University of New Brunswick   2001 — 2002

Appleby College   1997 — 2001
High school diploma

Experience
Steve Lowden and Associates   November 2009 - Present
CSI Global Education Inc.  May 2004 - May 2009
Sun Life Financial   February 2002 - June 2003
Sun Life Financial   June 1999 - February 2002
Sun Life Financial   May 1998 - June 1999
Spectrum Investments  1996 - 1998

Skills
Employee Engagement, Leadership, Leadership Development, Talent Management, Strategic Planning, Change Management, Personnel Management, Performance Management, Strategy, Employee Relations, Human Resources, Recruiting, Training, Organizational Design, Management, Process Improvement, Deferred Compensation

Education
Athabasca University   2008 — 2010
Executive MBA

University of Toronto - Rotman School of Management   2005 — 2006
Advanced Program in HR Management

The University of Western Ontario   1982 — 1985
English/History

Experience
ChildLight Yoga  2010 - Present
Sun Life Financial   April 2008 - February 2009
Sun Life Financial   January 2007 - April 2008

Skills
Social Media Marketing, Marketing, Facebook, Social Media, Public Speaking, Yoga, Fitness, Wellness

Education
Bentley College - Elkin B. McCallum Graduate School of Business   2006 — 2010
Master of Business Administration (MBA), Marketing

Assumption College   1997 — 2001
Bachlor Degree, Marketing/Economics

Experience
IST  January 2013 - Present
Sun Life Financial   January 2008 - March 2012
2003-2008Sun Life Financial   March 2003 - July 2008
Price Water House Coopers  January 2001 - January 2003
Price Water House Coopers  January 1997 - January 2001
J. Maxx   January 1994 - January 1997

Skills
Customer Service, Microsoft Excel, Analysis, Software Documentation, Budgets, Microsoft Word, Process Improvement, Lotus Notes, Access, Visio, Microsoft Office, Vendor Management

Education
Ashford University   2012 — 2016
Bachelor of Arts (BA), Information Technology, 4.0

UMASS Lowell   1994 — 1996
Criminal Justice

Virginia Union University   1993 — 1993

Hyde Park High School   1990 — 1993
High School Diploma, Information Technology