CAA South Central Ontario

Industry: Not-for-profit organization

Description

CAA Club Group, formerly CAA South Central Ontario, is an affiliated club of the Canadian Automobile Association in the Canadian provinces and territories of Manitoba, Nunavut, and parts of Ontario. It is a not for profit organization with its head offices located in Thornhill, Ontario and Winnipeg, Manitoba. Founded: 1985 Headquarters: Thornhill, Vaughan, Canada Parent organization: Canadian Automobile Association Subsidiaries: Caa Insurance Company (Ontario), The Canadian Automobile Association Insurance Company

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CAA South Central Ontario Employees

Employee
Years
Job
Industry
Catherine Kimmerly-Connolly, CTC Catherine Kimmerly-Connolly, CTC Toronto, Canada Area Details
Catherine Kimmerly-Connolly, CTC's CAA South Central Ontario Experience January 2005 - January 2010
Job Executive Assistant
Industry Financial Services
Experience
TD  October 2014 - Present
Ontario Bar Association  June 2014 - October 2014
Bereskin & Parr  January 2011 - May 2014
CAA South Central Ontario   January 2005 - January 2010
Jonview Canada Inc.  March 2003 - January 2005
Encore Cruises  June 1998 - July 2002

Skills
Customer Service, Time Management, Marketing Communications, Public Relations, Social Media, Event Management, Media Relations, Microsoft Office, Social Media Marketing, Teamwork, Outlook, Strategic Communications, Microsoft Word, PowerPoint, Microsoft Excel, Advertising, Team Leadership, Negotiation, Email Marketing, Leadership

Education
Toronto School of Business   1997 — 1998
Travel and Tourism, Travel

Durham College   1996 — 1997
Certificate, Public Relations

Gravenhurst High School   1991 — 1996
Diploma

Centennial College
Event Planning/Meeting Managment, Meeting and Event Planning

Hamed Yousefi Hamed Yousefi Toronto, Canada Area Details
Hamed Yousefi's CAA South Central Ontario Experience 2014 - Present
Job SharePoint Developer
Industry Information Technology and Services
Experience
CAA South Central Ontario   2014 - Present
Telecommunication Company (IT Orbit)   2012 - 2014
IT Group at Tehran University   2007 - 2012

Skills
SharePoint Designer, Windows Server, SQL, IT Solutions, IT Management, Microsoft Dynamics, .NET, IT Audit, SharePoint, SharePoint Server, SharePoint..., ASP.NET, InfoPath, Microsoft SQL Server, XML, HTML5, CSS3, Software Development, IIS, JavaScript, Office 365, C#

Education
Humber College
.NET Developer

Seneca College of Applied Arts and Technology
Computer Programming/Analyst and Analysis

IA University
Bachelor's degree, Software development

Ahmed Tawfik Ahmed Tawfik Toronto, Canada Area Details
Ahmed Tawfik's CAA South Central Ontario Experience October 2014 - Present
Job Systems Analyst at CAA South Central Ontario
Industry Information Technology and Services
Experience
CAA South Central Ontario   October 2014 - Present
Bustan Al-Wataniya, (A subsidiary of W.J.Towell International Holding Group).   June 2006 - January 2014
W.J.Towell International Holding Group (Since 1866)   June 2004 - June 2006
National Gypsum Company  April 2000 - March 2004
JVC - Egypt   July 1993 - March 2000

Skills
ERP, Microsoft Dynamics ERP, Analysis, Program Management, SQL, Microsoft SQL Server, Databases, Oracle, Crystal Reports, Network Administration, Networking, OS X, Oracle E-Business Suite, Microsoft Office, IT Service Management, Troubleshooting, Software Development, Business Analysis, Project Management, Project Planning, Management

Education
Cairo University   1988 — 1993
Bachelor degree in Electronics & Communications Engineering., Computer and Control specialty.

Rob Mac Donald Rob Mac Donald Dallas/Fort Worth Area Details
Rob Mac Donald's CAA South Central Ontario Experience March 1997 - October 2000
Job Branch Operations Manager at AAA Texas
Industry Leisure, Travel & Tourism
Experience
AAA Texas  January 2015 - Present
AAA Texas  May 2002 - December 2014
Travel Choice American Express   October 2000 - May 2002
CAA South Central Ontario   March 1997 - October 2000
CAA South Central Ontario   January 1991 - March 1997
CAA Southwestern Ontario   April 1988 - January 1991

Skills
Management Consulting, Business Process..., Sales, Marketing Strategy, Marketing, Customer Service, Business Planning, Tourism, Sales Operations, Training, Business Development, Strategy, Change Management, Organizational..., Business Analysis, Business Strategy, Organizational..., Team Building, Account Management, Management, Business Alliances, Solution Selling, Customer Satisfaction, Team Leadership, Direct Sales

Education
Maritime Career College   1986 — 1986
Travel Counsellor, Travel and Exploration

Nova Scotia Agricultural College   1982 — 1986
Plant Science, Agricultural and Horticultural Plant Breeding

Michelle Platteel Michelle Platteel Toronto, Canada Area Details
Michelle Platteel's CAA South Central Ontario Experience January 2004 - Present
Job Underwriter at CAA Insurance
Industry Insurance
Experience
CAA South Central Ontario   January 2004 - Present
CAA South Central Ontario   2003 - 2010
Garden Basket Food Markets   October 1998 - May 2004

Skills
Insurance, Underwriting, Property & Casualty..., Customer Service, Coaching, General Insurance, Call Center, Teamwork, Team Building, Team Leadership, Performance Management, Strategic Planning, Microsoft Office, Liability, Risk Management, Call Centers

Education
Centennial College   2000 — 2003
Three year Diploma, Hospitality and Tourism

Rhonda Hofscheier Rhonda Hofscheier Toronto, Canada Area Details
Rhonda Hofscheier's CAA South Central Ontario Experience 2005 - 2013
Job Experienced Administrator with a unique blend of Accounting, Technical and Process Improvement experience
Industry Accounting
Experience
CAA South Central Ontario   2005 - 2013
CAA South Central Ontario   2002 - 2005
CAA South Central Ontario   September 2001 - December 2001
CAA South Central Ontario   1999 - 2001

Skills
Account Reconciliation, Bank Reconciliation, Accounts Payable, Accounts Receivable, Cash Receipts, Journal Entries, General Ledger, Axis for Windows, Microsoft Office, Microsoft Excel, Microsoft Word, Process Improvement, Six Sigma, Customer Service, Accruals, Accounting, Team Building, Financial Analysis, Budgets

Education
Centennial College
Business Administration - Accounting Diploma

Shahid Alam Shahid Alam Toronto, Canada Area Details
Shahid Alam's CAA South Central Ontario Experience May 2014 - Present
Job Senior Business Analyst at CAA South Central Ontario
Industry Information Services
Experience
CAA South Central Ontario   May 2014 - Present
RBC Insurance  August 2013 - May 2014
The Dominion of Canada General Insurance Company  July 2012 - August 2013
Sapiens  March 2012 - August 2012
RBC Insurance  November 2009 - March 2012
RBC Insurance  August 2007 - November 2009
RBC Insurance  October 2006 - August 2007
RBC Insurance  February 2006 - September 2006
RBC Insurance  April 2003 - January 2006

Skills
Business Analysis, Requirements Analysis, Technical Analysis, Logical Data Modeling, Underwriting, Insurance, SAS, Data Analysis, Client Development, Systems Management, Operational Execution, Project Management, Software Documentation, Project Planning, Testing, Systems Analysis, Vendor Management, Visio, Change Control, Manage Client..., Use Case Analysis, Business Process..., Requirements Gathering, Business Intelligence, SDLC, SQL, Data Modeling, Software Project..., SharePoint, Test Planning, Databases, Analysis, Program Management, Business Requirements, Training, Management, Functional..., Strategy, Business Process, User Acceptance Testing

Education
Humber College   2009 — 2011
Certificate, Project Management

Ryerson University   1999 — 2004
B.Comm, Information Technology Management

John Fraser   1996 — 1999

University of Toronto

University of Toronto

Penny Ware Penny Ware Toronto, Canada Area Details
Penny Ware's CAA South Central Ontario Experience June 2006 - September 2007
Job Partner's Assistant at PricewaterhouseCoopers LLP
Industry Management Consulting
Experience
PwC  August 2010 - Present
First Uranium Corporation   September 2007 - August 2010
CAA South Central Ontario   June 2006 - September 2007
Goodman & Carr LLP  August 2004 - June 2006

Skills
Business Process..., Budgets, Customer Service, Project Management, Change Management, Business Analysis, Finance, Financial Analysis, Financial Reporting, Leadership, Management, Management Consulting, Strategy

Education
Centennial College   2002 — 2003
Law Clerk

Matti Jalakas Matti Jalakas Toronto, Canada Area Details
Matti Jalakas's CAA South Central Ontario Experience March 2012 - April 2012
Job Project Manager at Manulife Financial
Industry Management Consulting
Experience
Manulife Financial  September 2013 - Present
RIchardson - Jalakas   June 2010 - January 2014
D+H  April 2012 - May 2013
CAA South Central Ontario   March 2012 - April 2012
Deloitte & Touche  March 2011 - February 2012
TD Bank  March 2010 - February 2011
Hewlett-Packard  January 1997 - March 2010
Sun Life Financial  January 1995 - December 1996
Deloitte  January 1989 - December 1995

Skills
Project Management -..., Project Audit, IT Audit, Chartered Accountant, Network and Internet..., SAP and Data Warehouse..., Project Recovery, Visual Basic, Tax - US, Canada,..., Financial Risk, Risk Management, Risk Assessment, Auditing, SAP, Sarbanes-Oxley Act, Project Management, Program Management, Internal Controls, Internal Audit, Management, Tax, Data Warehousing, Business Process, Governance, Accounting, Enterprise Risk..., SAP FICO, SAP MM, SAP SD, SAP BW, SAP ERP, Wealth Management, Property & Casualty..., Life Insurance, Capital Markets, Brokerage, International Project..., Management Consulting, PMO, Business Analysis, Change Management, Business Process..., Process Improvement, PMP, ERP, Outsourcing, Portfolio Management, Strategy, Financial Modeling, CISA

Education
IESE   1982 — 1984
MBA, MBA

University of Toronto   1978 — 1982
HBA, Economics and Maths

Jeff Kraschinski Jeff Kraschinski Toronto, Canada Area Details
Jeff Kraschinski's CAA South Central Ontario Experience 1986 - 1995
Job Technical Support / Social Media Team Lead at TaxTron Inc.
Industry Computer Software
Experience
Krasch and Burn Studios   2011 - Present
TaxTron Inc.   January 2010 - Present
Advantec Computers   1999 - 2008
CAA South Central Ontario   1986 - 1995
CAA South Central Ontario   1986 - 1995

Skills
Microsoft Office, Adobe Creative Suite, Windows, Mac OS X, Personal Financial..., Canadian Income Tax, Photoshop, InDesign, Illustrator, Maya, Poser, 3D Studio Max, Premiere, Photography, Magazine Articles, OS X, Traditional Animation, Illustration, After Effects, Web Design, WordPress

Education
George Brown College   2007 — 2010
Financial Planning and Services

Woburn Collegiate Institute   1983 — 1988

Churchill Heights Public School   1979 — 1983

David Matko David Matko Toronto, Canada Area Details
David Matko's CAA South Central Ontario Experience January 2014 - Present
Job Outbound Sales Advisor at CAA South Central Ontario
Industry Financial Services
Experience
CAA South Central Ontario   January 2014 - Present
Teachers Credit Union (Ontario Canada)   September 2011 - November 2013
Circles  January 2010 - July 2011
Circles  May 2006 - April 2010
Circles  April 2009 - January 2010
National Money Mart  February 2003 - May 2006

Skills
Call Center, Experiential Marketing, Concierge Services, Virtual Assistant, Customer Relations, Customer Experience, Client Care, Client Retention, Building Relationships, Research, Google, Ticket Sales, Event Planning, Multitasker, Prioritization, Problem Solving, Thinking Outside The Box, Listening Skills, Call Control, Cross Selling, Brand Loyalty, Customer Loyalty, Vendor Relations, Project Planning, Project Coordination, Team Leadership, Quality Assurance, Compliance, Privacy Policies, Customer Experience..., Coaching, Training & Development, Group Presentations, Public Speaking, Retail, Retail Management, Scheduling, Cash Handling, Debt Collection, Fraud Prevention, Avaya, Envision, Microsoft Office, Radio Broadcasting, Media Communications, Social Media, Personal Development, Adaptation, Organizing, Goal Oriented

Education
Dalhousie University   2013 — 2013
Consumer & Residential Mortgage Lending, 69% Overall

Canadian Securities Institute   2012 — 2013
Canadian Securities Course, 73% Overall

Dalhousie University   2012 — 2012
Credit Union Products & Services, 85% Overall

Mohawk College   2002 — 2005
Radio Broadcasting & Communication Media

Esther Lewis Esther Lewis Toronto, Canada Area Details
Esther Lewis's CAA South Central Ontario Experience 2003 - 2004
Job A communication specialist making a positive impact on employee engagement.
Industry Financial Services
Experience
Sun Life Financial  2014 - Present
CIBC  2009 - 2013
CIBC  2004 - 2009
CAA South Central Ontario   2003 - 2004
TELUS  1997 - 2003

Skills
Microsoft Office, Management, Call Centers, Customer Service, Research, Leadership, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Training, Photoshop, Internal Communications, Corporate Communications, Human Resources, Coaching, Process Improvement, Banking, Change Management, Business Analysis, Team Leadership, Project Management

Education
Athabasca University   2014 — 2015
Bachelor of Professional Arts, Communication Studies Major

Ryerson University
Business/Corporate Communications Certificate

Seneca College of Applied Arts and Technology
Human Resources Management/Personnel Administration, General

Centennial College
Customer Service Support/Call Center/Teleservice Operation Certificate

Concordia University
English Literature

Vanier College
Business Administration and Management, General

Villa Maria

Bernie Lam Bernie Lam Toronto, Canada Area Details
Bernie Lam's CAA South Central Ontario Experience September 2014 - August 2015
Job IT Business Analyst at RSA Canada
Industry Information Technology and Services
Experience
RSA Canada  August 2015 - Present
CAA South Central Ontario   September 2014 - August 2015
Allstate Canada  June 2012 - September 2014
Allstate Canada  October 2010 - June 2012
Allstate Canada  November 2006 - October 2010
Allstate Canada  April 2005 - November 2006
The Co-operators  November 2001 - April 2005
The Co-operators  October 2000 - October 2001
The Co-operators  January 2000 - October 2000
Royal & Sun Alliance  July 1999 - December 1999

Skills
Business Analysis, Production Support, SDLC, ITIL, IT Service Management, Information Technology, Team Leadership, User Acceptance Testing, Property & Casualty..., Underwriting, Risk Management, Risk Assessment, Enterprise Risk..., Risk Analysis, Statistical Data..., Claim Investigation, Guidewire

Education
University of Toronto
Business Analysis, Risk and Insurance Management

Carleton University
Bachelor of Science (BSc), Statistics

Stella Chen, CPA, CA, CFE Stella Chen, CPA, CA, CFE Toronto, Canada Area Details
Stella Chen, CPA, CA, CFE's CAA South Central Ontario Experience March 2010 - April 2014
Job Senior Consultant
Industry Management Consulting
Experience
Navigant  April 2014 - Present
CAA South Central Ontario   March 2010 - April 2014
Matson, Driscoll & Damico LLP   January 2009 - May 2009
DMCT, LLP   May 2007 - April 2008

Skills
Microsoft Office, ACL, Tax Preparation, PowerPoint, Team Leadership, Interpersonal Skill, Oral & Written..., Internal Audit, Financial Analysis, Financial Accounting, IFRS, ASPE, Risk Management, Data Analysis, Business Process..., Audit Command Language, Assurance, Forecasting, Microsoft Excel, Financial Reporting, Income Tax, Access Lists, QuickBooks, Auditing, Cost Accounting, Account Reconciliation, Variance Analysis, Financial Modeling, Tax, Accounting, Internal Controls, GAAP, General Ledger, Accounts Payable, Accounts Receivable, Consolidation, Sarbanes-Oxley Act, US GAAP, Financial Audits

Education
Wilfrid Laurier University   2005 — 2009
Honours BBA, Concenration in Accounting, Minor in Economics

Akita International University   2008 — 2008
Study Abroad, Business

Vivek Kumar, AINS Vivek Kumar, AINS Toronto, Canada Area Details
Vivek Kumar, AINS's CAA South Central Ontario Experience June 2015 - Present
Job Business Relationship Manager at CAA South Central Ontario
Industry Information Technology and Services
Experience
CAA South Central Ontario   June 2015 - Present

Skills
MS Project, EPM, Property & Casualty..., General Insurance, Product Development, Software Project..., Requirements Management, Business Analysis, Customer Relations, Insurance Claims, Insurance, Project Planning, Project Management, SDLC, Microsoft Office, Presentations, Public Speaking, Onsite-Offshore..., Resource Management, Project Delivery, Team Management, Underwriting, Requirements Gathering, Management, Requirements Analysis, Risk Management, Analysis, Agile Methodologies, Software Documentation, SharePoint, Vendor Management, Quality Assurance, Software Development, Business Requirements, Microsoft Project

Education
AICPCU
AINS

Kumaun University   1997 — 2000
B.Com

St. Paul's Sr. Sec. School   1995 — 1996
Class XII

Nirmala Convent High School   1982 — 1994
Class X

Laurie Sitler Laurie Sitler Toronto, Canada Area Details
Laurie Sitler's CAA South Central Ontario Experience June 1989 - September 1989
Job
Industry Accounting
Experience
PP Print & Digital   November 2012 - August 2014
Red Zoo Marketing   2006 - 2008
Active Burgess Mould & Design   1989 - 2006
CAA South Central Ontario   June 1989 - September 1989
Gates Power Drive Products   June 1988 - September 1988

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Outlook, Bookkeeping, Accounts Receivable, Accounts Payable, Payroll, ADP Payroll, Benefits Administration, General Ledger, Account Reconciliation, Bank Reconciliation, Organization, Human Resources, Account Management, Invoicing

Education
Athabasca University
Bachelor of Commerce (B.Com.), Accounting

St. Clair College   1986 — 1989
Business Administration, Accounting

Assumption College High School   1981 — 1985
High School Diploma

Silvana Aceto Silvana Aceto Toronto, Canada Area Details
Silvana Aceto's CAA South Central Ontario Experience January 2010 - Present
Job Media & PR Consultant at CAA South Central Ontario
Industry Automotive
Experience
CAA South Central Ontario   January 2010 - Present
Newstalk 1010   August 2002 - December 2009
680 News  1999 - 2002

Skills
Media Relations, Public Relations, Internal Communications, Social Media, Strategic Communications, Crisis Communications, Speech Writing, News Writing, Event Planning, Mentoring, Direct Marketing, Editing, Facebook, Storytelling, Editorial, Interviews, Marketing Communications, Spokesperson, Content Strategy, Newsletters, Broadcast, Web Content, Copywriting, Journalism, Copy Editing, Public Speaking, Communication Training, Press Releases, Communications Planning, Blogging

Education
University of Toronto, School of Continuing Studies   2014 — 2015
Strategic Public Relations Certificate, Communications

Humber College   1998 — 2000
Honours Postgraduate Journalism, Journalism

University of Toronto   1993 — 1997
Honours Bachelor of Arts, English and History

Henry Valcourt Henry Valcourt Toronto, Canada Area Details
Henry Valcourt's CAA South Central Ontario Experience January 1996 - Present
Job Dispatcher
Industry Transportation/Trucking/Railroad
Experience
CAA South Central Ontario   January 1996 - Present
Shop at Home Foods   1988 - 1992
Canadian Pacific Railway  1980 - 1988

Skills
Customer Service, Customer Satisfaction, Conflict Resolution

Education
George Brown College   1977 — 1980
Diploma, Business

Swansea Public School   1975 — 1977

Jennifer Volpe Jennifer Volpe Toronto, Canada Area Details
Jennifer Volpe's CAA South Central Ontario Experience January 2005 - June 2012
Job Customer Service Supervisor
Industry Automotive
Experience
JVS Toronto  September 2012 - Present
CAA South Central Ontario   January 2005 - June 2012
CAA South Central Ontario   May 1998 - December 2004
Blockbuster Video  January 1993 - January 1999
YMCA Employment & Community Services   January 1996 - August 1996
American Express  January 1989 - January 1994

Skills
Call Center, Six Sigma, Customer Service, Customer Experience, Customer Satisfaction, Training, Coaching, Team Facilitation, Team Building, Performance Management, Process Improvement, Quality Assurance, Recruiting, Workforce Management, Microsoft Office, Microsoft Excel, Microsoft Word, Conflict Resolution, eWFM, SQL, Performance Improvement, Team Leadership, Mentoring, Problem Solving, Performance Appraisal, Interviews, Time Management, Office Administration, Career Development, Service Level Management, KPI implementation, Attendance Management, Peer Reviews, Business Process..., Pay Close Attention to..., Prioritize Workload, Call Monitoring, PowerPoint, Coordination, Confidentiality, Call Centers, Program Management, Sales, Policy, Teamwork, Resume Writing, Hiring

Education
Centennial College   1993 — 1996
Social Service Worker Program, Social Service Work

Albert Campbell Collegiate Institute   1984 — 1989
Ontario Secondary School Diploma

Brimwood

Elaine Kwok Elaine Kwok Toronto, Canada Area Details
Elaine Kwok's CAA South Central Ontario Experience March 2007 - July 2010
Job Marketing Specialist at Remedy'sRx
Industry Graphic Design
Experience
Remedy'sRx  March 2014 - Present
WP Creations   April 2010 - Present
Go Banana!   January 2001 - Present
V!VA Retirement Communities  July 2010 - March 2014
CAA South Central Ontario   March 2007 - July 2010

Skills
Photography, Logo Design, Layout, Graphic Design, Brochures, Photoshop, Email Marketing, InDesign, User Interface Design, Direct Marketing, Advertising, Illustrator, Word, Marketing Communications, Web Design, Adobe Creative Suite, Brand Development, Direct Mail, Illustration, Editing, Microsoft Office, Art Direction, Corporate Identity, Newsletters, Packaging, Adobe Acrobat, Customer Service, Creative Direction, Photo Editing, Social Media Marketing, Graphics

Education
Ontario College of Art and Design   2000 — 2005
BFA, Drawing and painting, screenprinting, design history

George Brown College   2005 — 2006
Digital Design Applications

Catherine Cepin Grant Catherine Cepin Grant Toronto, Canada Area Details
Catherine Cepin Grant's CAA South Central Ontario Experience May 2007 - May 2010
Job Transformational Marketing/eCommerce Leader, Consultant and PartTime Professor
Industry Marketing and Advertising
Experience
Seneca College  May 2015 - Present
CCG Consulting   May 2010 - Present
CAA South Central Ontario   May 2007 - May 2010
CIBC  June 2003 - January 2006
The Loyalty Group  February 2000 - January 2003
fONOROLA Inc.  1997 - 1998
American Express  1992 - 1997

Skills
Marketing Strategy, Marketing Communications, Strategic Planning, Database Marketing, Cross-functional Team..., Online Marketing, Direct Marketing, Loyalty Marketing, Segmentation, Customer Acquisition, Integrated Marketing, Analytics, Customer Insight, Multi-channel Marketing, Brand Development, Business Strategy, Brand Management, Product Marketing, Marketing, Marketing Management, Digital Marketing, Campaign Management, CRM, Strategy, Strategic Partnerships, Product Management

Education
The University of Western Ontario - Richard Ivey School of Business   1986 — 1988
MBA

University of Alberta
BComm, Marketing

Michele Radford Michele Radford Toronto, Canada Area Details
Michele Radford's CAA South Central Ontario Experience January 2013 - Present
Job Business Development Specialist at CAA South Central Ontario
Industry Hospitality
Experience
CAA South Central Ontario   January 2013 - Present
CAA South Central Ontario   November 2004 - December 2012
CAA South Central Ontario   August 1999 - October 2004
CAA South Central Ontario   January 1993 - August 1999
CAA South Central Ontario   May 1988 - January 1993

Skills
Tourism, Customer Service, Customer Satisfaction, Sales Management, Team Leadership, Coaching, Customer Experience, Budgets, Team Building, Sales, Operations Management, Training, Project Management, Process Improvement, Vendor Management, Forecasting, Leadership, Account Management, Retail, Customer Retention

Education
Humber College   2001 — 2001
Adult Education Certification, Adult and Continuing Education and Teaching

Humber College   1987 — 1989
Travel and Tourism Certificate, Travel and Tourism Program

Hanna Takla Hanna Takla Toronto, Canada Area Details
Hanna Takla's CAA South Central Ontario Experience August 2013 - Present
Job Senior Database Developer
Industry Financial Services
Experience
CAA South Central Ontario   August 2013 - Present
CAA South Central Ontario   2013 - Present
CAA South Central Ontario   2013 - Present
Fugro Roadware  September 2011 - March 2013
Fugro Roadware  2011 - 2013
NRT/TNS/Smart Processing Solutions   April 2007 - September 2011
Inquiry Management Systems IMS   November 2005 - January 2007
ICS Courier Services   April 2004 - November 2005

Skills
Microsoft SQL Server, Databases, Database Design, SSRS, ASP.NET, T-SQL, SSIS, Stored Procedures, Crystal Reports, Business Analysis, DTS, Data Warehousing, Web Applications, ETL, Visual Basic, Data Modeling, Analysis Services, Program Management, Integration, Database Administration, Performance Tuning, .NET, Systems Analysis, Solution Architecture, OLTP, Relational Databases, Data Architecture, Software Engineering, Visual Studio, VBScript, DB2, Java, Web Services, SQL, Requirements Analysis, ASP, Data Warehouse..., SharePoint, Software Project..., XML, MDX, Business Intelligence, SQL Tuning, C#, SSAS 2008, OLAP, SAP HANA, Oracle, SAP Lumira, SAP Data Services

Education
Cairo University   1993 — 1996
Post Grad. Diploma in Computer Sciences

Ain Shams University
Bachelor of Civil Engineering

Sameer Khatri Sameer Khatri Toronto, Canada Area Details
Sameer Khatri's CAA South Central Ontario Experience July 2014 - Present
Job Senior QA
Industry Insurance
Experience
CAA South Central Ontario   July 2014 - Present
Sunlife Financial  December 2007 - June 2014

Skills
Quality Assurance, Testing, Quality Center, Software Quality..., Test Planning, Regression Testing, Test Cases, Test Strategy, Test Automation, QTP, Manual Testing, Requirements Analysis, Resource Management, Defect Tracking, SharePoint, Test Execution, Black Box Testing, CMMI, Test Management, SDLC, System Testing, User Acceptance Testing, Performance Testing, Waterfall, Integration Testing, LoadRunner, JIRA, Requirements Gathering, HP QTP, HP Quality Center

Education
University of Pune   1994 — 1998
Bachelor of Engineering, Mechanical Engineering

Dalhousie University
MASc, Engineering

Colin Wood Colin Wood Toronto, Canada Area Details
Colin Wood's CAA South Central Ontario Experience April 2010 - Present
Job Marketing Manager Travel
Industry Leisure, Travel & Tourism
Experience
CAA South Central Ontario   April 2010 - Present
VIA Rail Canada  October 2008 - February 2010
Travel CUTS & The Adventure Travel Company   August 2005 - August 2008
Gearwerx Experiential Marketing  July 2004 - July 2005

Skills
Marketing Strategy, Program Implementation, Product Marketing, Marketing Management, Advertising, Public Relations, Retail, Direct Marketing, Email Marketing, Marketing Communications, Online Advertising, Social Media Marketing, Account Management, New Business Development, Business Development, Marketing, Tourism, Sales Management, Sales, B2B, Integrated Marketing, Event Management, Product Development, CRM, Management, SEO, Marketing Research

Education
Carleton University   1989 — 1994
BA, Political Science - Law

James Vezina James Vezina Toronto, Canada Area Details
James Vezina's CAA South Central Ontario Experience September 2008 - October 2009
Job Sales Consultant at Guidewire Software
Industry Insurance
Experience
Guidewire Software  August 2014 - Present
Guidewire Software  January 2013 - July 2014
CAA Insurance Company (Ontario)   September 2011 - January 2013
CAA Insurance Company (Ontario)   November 2010 - September 2011
CAA Insurance Company (Ontario)   2009 - November 2010
CAA South Central Ontario   September 2008 - October 2009
CAA South Central Ontario   August 2007 - August 2008
Vincent Associates Inc.  1998 - 2007
Seneca College - Faculty of Continuing Education   September 2001 - December 2002
James Vezina, Actor   June 1989 - December 1997

Skills
Presentations, Public Speaking, DBMS, Data Architecture, Data Analysis, Business Analysis, Systems Analysis, Database Design, Wordsmithing, Project Management, SQL, Team Leadership, Data Warehousing, Microsoft SQL Server, Requirements Analysis, Business Intelligence, Data Modeling, Requirements Gathering, Software Project..., Databases, Software Development, SDLC, Enterprise Architecture, Agile Methodologies, SOA, Integration, Web Applications, Visio, SharePoint, Solution Architecture, Six Sigma, Lean Management, Lean Six Sigma, SSRS, T-SQL, Agile Project Management, ETL, Application Architecture, XML, Scrum, Visual Basic, UML, Business Process, .NET, IT Strategy, SSIS, Business Requirements

Education
The Institute For Computer Studies   1998 — 1998
Computer Programming and Internet Application Professional Diploma, Computer Programming, Honors Graduate

Wayne State University   1986 — 1989
Master Of Fine Arts, Acting

Eastern Michigan University   1983 — 1986
B.A., Dramatic Arts; Music Theatre, Graduated Cum Laude

Gerry Tow Gerry Tow Toronto, Canada Area Details
Gerry Tow's CAA South Central Ontario Experience October 2002 - Present
Job ERS Dispatch at CAA South Central Ontario
Industry Automotive
Experience
CAA South Central Ontario   October 2002 - Present
Diamond Towing   August 1990 - September 2002
Sheraton Parkway Toronto North  1990 - 1991
S T United Motors   September 1984 - February 1990

Skills
Customer Service, Team Leadership, Training, Call Centers, Microsoft Excel, Customer Satisfaction, Process Improvement, Recruiting, Coaching, Team Building, Six Sigma, Customer Experience, Time Management, Leadership, Vendor Management

Education
Centennial College   1988 — 1990
Apprentice, Automotive

Northern Secondary   1978 — 1982

Lord Dufferin   1975 — 1978

Duke of York   1967 — 1972

Scott McGreeghan Scott McGreeghan Toronto, Canada Area Details
Scott McGreeghan's CAA South Central Ontario Experience June 2014 - Present
Job Manager, Insurance Business Solutions, CAA Insurance Company (Ontario)
Industry Insurance
Experience
CAA South Central Ontario   June 2014 - Present
CAA South Central Ontario   March 2013 - June 2014
CAA South Central Ontario   October 2011 - March 2013
CAA South Central Ontario   January 2009 - October 2011
CAA South Central Ontario   November 2004 - January 2009
CAA South Central Ontario   September 1997 - November 2004

Skills
SDLC, Requirements Gathering, Requirements Analysis, Business Requirements, Business Analysis, User Acceptance Testing, Process Improvement, Visio, Quality Assurance, Software Quality..., Call Center, Software Documentation, System Testing, Test Planning, Analysis, Regression Testing, Insurance, Business Process, Project Management, Agile Methodologies, Business Process..., Change Management, Claim, Gap Analysis, MS Project, Scrum, SharePoint, Six Sigma, Software Project..., Systems Analysis, Technical Documentation, Vendor Management

Education
Humber College
Project Management

Centennial College
Corporate Communication

Pina Malfara Pina Malfara Toronto, Canada Area Details
Pina Malfara's CAA South Central Ontario Experience June 2007 - April 2013
Job Owner, Sweet Serendipity Bake Shop
Industry Food Production
Experience
Sweet Serendipity Bake Shop   April 2014 - Present
CAA South Central Ontario   June 2007 - April 2013
Insight Vacations  March 2003 - June 2007
DER Tours   February 2000 - November 2002
Thomas Cook Holidays Division   January 2000 - November 2000
Signature Vacations  1998 - 2000
Sunflight Holidays   1996 - 1998
Conquest Tours   1986 - 1996

Skills
Cruises, Tourism, Tour Operators, Leisure Travel, Vacation, Travel Management, Online Travel, Account Management, Adventure Travel, Marketing, Incentives, Sales Management, Sales, Strategy, Business Travel, Marketing Strategy, Management, Negotiation, Hotels, Product Management, New Business Development, Car Rental, Leisure, Travel Planning, Incentive Travel, Contract Negotiation, Business Development, Project Management, Strategic Planning, Leadership, Budgets, Hospitality, Group Cruises, River Cruises, Accredited Cruise..., Product Development, Budget Management, Product Knowledge, Supplier Management, Business Strategy, Public Speaking, Training, Communication, Data Analysis, Product Marketing, Time Management, Organizational..., Revenue Analysis, Timely Decision Making, Baking

Education
Humber College   1984 — 1986
Travel & Tourism Certificate, Tourism

Allison Lemmings Allison Lemmings Toronto, Canada Area Details
Allison Lemmings's CAA South Central Ontario Experience March 1992 - November 2008
Job Court and Client Representative at Ontario Ministry of the Attorney General
Industry Legal Services
Experience
Ontario Ministry of the Attorney General  March 2014 - Present
Ontario Ministry of the Attorney General  February 2013 - March 2014
Ontario Ministry of the Attorney General  September 2012 - February 2013
Ontario Ministry of the Attorney General  July 2011 - September 2012
Ministry of the Attorney General  February 2011 - July 2011
CAA South Central Ontario   March 1992 - November 2008
CAA South Central Ontario   1992 - 2008

Skills
Customer Service, Customer Relations, PowerPoint, Word, Microsoft Office

Education
Durham College   2010 — 2010
Diploma, Court Support Services

Centennial College   1990 — 1992
Travel Counselling

Seneca College of Applied Arts and Technology
Adult Education

Wendy Gartner Wendy Gartner Toronto, Canada Area Details
Wendy Gartner's CAA South Central Ontario Experience 2009 - 2014
Job Experienced Manager in Travel and Tourism Industry
Industry Leisure, Travel & Tourism
Experience
CAA South Central Ontario   2009 - 2014
Flight Centre  1996 - 2009

Skills
Customer Satisfaction, Sales Management, Travel Management, Customer Service, Team Leadership, Leisure Travel, Performance Management, Team Building, Account Management, Business Travel, Tourism, Sales, Budgets, Management, Negotiation, Human Resources, Event Management, Training, Coaching, Leisure, New Business Development, Marketing Strategy, Hotels, Online Travel, Hospitality, Tour Operators, Leadership, Cruises, Strategic Planning, Social Media Marketing, Travel Planning, Business Planning

Education
Griffith University
Bachelor's Degree, Humanities/Humanistic Studies

The University of Queensland
Bachelor of Science (B.S.), Anthropology

Kevin Quadros Kevin Quadros Toronto, Canada Area Details
Kevin Quadros's CAA South Central Ontario Experience July 2010 - July 2013
Job Application Developer at Lucidia
Industry Automotive
Experience
Lucidia   July 2013 - Present
CAA South Central Ontario   July 2010 - July 2013
RSCOM Consulting   July 2007 - May 2010

Skills
ASP.NET, C#, Microsoft SQL Server, Software Development, SSRS, JavaScript, Visual Studio, Database Design, CSS, LINQ, Web Services, ASP.NET AJAX, Requirements Gathering, VB.NET, jQuery, IIS, XML, HTML, .NET, ADO.NET, T-SQL, SSIS, TFS, ASP.NET MVC, Business Intelligence, Testing, Databases, UML, XSLT, XHTML, Silverlight, WPF, Crystal Reports, WCF, jQuery Mobile, .NET Compact Framework, Telerik Web Controls, SQL Server Management..., LINQ To SQL, LINQ To XML, SDLC, HTML 5, CSS3, Responsive Web Design, Web Applications, HTML5

Education
George Brown College   2004 — 2007
Advanced Diploma, Computer Programmer/Analyst

Helen Demetrakopoulos Helen Demetrakopoulos Toronto, Canada Area Details
Helen Demetrakopoulos's CAA South Central Ontario Experience May 2015 - Present
Job Store Manager at CAA South Central Ontario
Industry Leisure, Travel & Tourism
Experience
CAA South Central Ontario   May 2015 - Present
itravel2000  October 2013 - October 2014
Sunwing Travel Group  August 2002 - October 2013
Signature Vacations  April 2000 - July 2002
Signature Vacations  December 1998 - March 2000

Skills
Leadership, Customer Service, Sales, Call Centers, Tourism, Customer Satisfaction, Account Management, Sales Management, Hotels, Leisure Travel, Cruises, Travel Management, Coaching, Customer Retention, Hospitality, Tour Operators, Team Building, Call Center, Marketing Strategy, Operations Management, Training, Negotiation, Retail, Management, Team Leadership, Forecasting, New Business Development, Performance Management, Recruiting, Leisure

Education
George Brown College   2002 — 2003
Diploma, Ontario Manager's Diploma

International School of Travel & Tourism   1998 — 1998
Diploma, Travel & Tourism

York University   1995 — 1997
Kinesiology

Penny Lyons-Johnston ACC CTM Penny Lyons-Johnston ACC CTM Kitchener, Canada Area Details
Penny Lyons-Johnston ACC CTM's CAA South Central Ontario Experience June 2004 - Present
Job Store Manager at CAA South Central Ontario
Industry Retail
Experience
CAA South Central Ontario   June 2004 - Present
Sears Travel  1991 - 2005

Skills
Customer Satisfaction, Travel Management, Vacation, Customer Service, Leisure Travel, Hotels, Tourism, Hospitality, Marketing Communications, Business Travel, Customer Retention, Hospitality Management, Sales Management, Account Management

Education
Fanshawe College   1989 — 1991
diploma, Travel and Tourism

PDHS

Ava Johnson-Rhooms Ava Johnson-Rhooms Toronto, Canada Area Details
Ava Johnson-Rhooms's CAA South Central Ontario Experience September 2012 - Present
Job Team Advisor at CAA South Central Ontario
Industry Automotive
Experience
CAA South Central Ontario   September 2012 - Present
CAA South Central Ontario   June 2002 - September 2012

Skills
Customer Satisfaction, Customer Retention, Sales, Team Leadership, Customer Service, Six Sigma, Process Improvement, Coaching, Negotiation, Call Center, Vendor Management, Insurance, Performance Management, Call Centers, Customer Experience

Education
Centennial College   1997 — 1999
Diploma, Accounting

Brian Quach Brian Quach Toronto, Canada Area Details
Brian Quach's CAA South Central Ontario Experience October 2010 - 2012
Job Insurance & Financial Advisor
Industry Financial Services
Experience
Meritrust Financial Group Inc.   June 2014 - Present
Dominion Lending Centre Edge Financial   March 2013 - June 2014
Centum Direct Financial   2012 - March 2013
CAA South Central Ontario   October 2010 - 2012
Grey Power  2008 - 2010
CI Investments  2006 - 2007
RBC  2004 - 2006

Skills
Underwriting, Insurance, Sales, Computer Proficiency, Personal Lines Auto, Mortgage Lending, Residential Mortgages, Life Insurance, Customer Service, Strategic Financial..., Investments, General Insurance, Term Life Insurance, Call Centers, Mortgage Marketing, Credit, Refinance

Education
Fanshawe College   2000 — 2002
Diploma, Graphic Design

Abdul Afrad Abdul Afrad Toronto, Canada Area Details
Abdul Afrad's CAA South Central Ontario Experience October 2014 - Present
Job Sharepoint Administrator at CAA South Central Ontario
Industry Information Technology and Services
Experience
CAA South Central Ontario   October 2014 - Present
Humber River Hospital  February 2013 - October 2014
Rogers Communications  November 2012 - January 2013
OLG  October 2012 - January 2013
C'est What Software Solution   August 2006 - May 2012
SP Data Solution   September 2005 - July 2006
Bon Secours New York Health   March 2004 - August 2005

Skills
SharePoint, SQL Server Reporting..., Meditech Report writer, Crystal Reports, C#, .NET, Microsoft SQL Server, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, HTML, Public Speaking, C, Editing, Strategic Planning, Negotiation, Java, Red Hat Linux, Oracle Enterprise Linux, Unix, SAP Business Objects, Oracle Database, InfoPath Forms, SAP BI, Business Intelligence..., SSRS, Business Intelligence, Business Objects, Databases

Education
University of Toronto   2010 — 2013
Master of Science, Software Engineer

City University of New York   2002 — 2005
BBA, Computer Information Systems

Kim Santry Kim Santry Toronto, Canada Area Details
Kim Santry's CAA South Central Ontario Experience January 2009 - Present
Job Payroll and Benefits Specialist at CAA South Central Ontario
Industry Nonprofit Organization Management
Experience
CAA South Central Ontario   January 2009 - Present
Magna Closures  May 2004 - December 2008
Magna Closures  January 2000 - April 2004
Ericsson  April 1996 - May 1999

Skills
ADP Payroll, Employee Benefits, Payroll, Microsoft Office, Benefits Administration, Employee Relations, Microsoft Excel, PeopleSoft, Employee Engagement, Microsoft Word, PowerPoint, New Hire Orientations, HRIS, Lawson, Excel, Word, ADP ezLaborManager, ADP ReportSmith, Customer Satisfaction, ADP E-Time, Movex, Lawson Payroll system

Education
Canadian Payroll Association   1994 — 1995
CPA

John Abbott College   1983 — 1986
Associate's degree

Carmela Marco Carmela Marco Toronto, Canada Area Details
Carmela Marco's CAA South Central Ontario Experience 1997 - 2011
Job Manager, Service Management at Orion Health
Industry Computer & Network Security
Experience
Pong Studios Inc.   September 2014 - February 2015
CLD Consulting   September 2014 - February 2015
SecureKey Technologies Inc  February 2012 - September 2014
Unimatrix Computer Soutions   July 2011 - February 2012
CAA South Central Ontario   1997 - 2011
CAA SOUTH CENTRAL ONTARIO Member Services   1993 - 1997
CAA South Central Ontario   1990 - 1993

Skills
ITIL, Vendor Management, IT Management, Customer Service, Change Management, Sla, IT Service Management, Team Leadership, SDLC, Team Building, Incident Management, Customer Satisfaction, Cross-functional Team..., Technical Support, Management, Call Center, Process Improvement, Leadership, Project Management, Continuous Improvement, Documentation, People Management, Team Management, Service Desk, Mentoring, IT Operations, Problem Solving, Disaster Recovery, Procurement, Business Process..., Software Documentation, Budgets, Performance Management, Service Level Management, CRM

Education
Learning Tree International   2014 — 2014
Aligning the Business with IT (BRM)

Global Knowledge   2013 — 2013
ITIL V3 Foundation Certification

Mind Leaders   2011 — 2011

Learning Tree International   2008 — 2009
Certification

Loyalist College   2002 — 2002
ITIL V2 Foundation Certified

Bwyze   1999 — 1999

Humber College   1990 — 1993

Tanya Weigelt Tanya Weigelt Toronto, Canada Area Details
Tanya Weigelt's CAA South Central Ontario Experience January 2015 - Present
Job Manager Sales CAA South Central Ontario
Industry Telecommunications
Experience
CAA South Central Ontario   January 2015 - Present
CAA South Central Ontario   June 2012 - January 2015
Bell Canada  March 1994 - March 2012

Skills
Customer Experience, Performance Management, Telecommunications, Employee Engagement, Workforce Planning, Customer Retention, Coaching, Change Management, Training Delivery, Team Leadership, Contact Centers, Management, Team Management, Customer Satisfaction, Leadership, Training, Team Building, Process Improvement, Outsourcing

Education
Humber College   2008 — 2012
CHRP, Human Resources

The University of Western Ontario   1987 — 1993
BA, French

Montcalm ss

Rosanna Fusco Rosanna Fusco Toronto, Canada Area Details
Rosanna Fusco's CAA South Central Ontario Experience November 2006 - January 2008
Job Manager, Loyalty Partnerships at Loblaw Companies Limited
Industry Marketing and Advertising
Experience
Loblaw Companies Limited  February 2014 - Present
SPC Card - Student Price Card  January 2012 - February 2014
Fusco & Associates Consulting Inc   April 2008 - December 2011
CAA South Central Ontario   November 2006 - January 2008
American Express Canada  April 2006 - November 2006
The Loyalty Group - AIR MILES Reward Program   May 1997 - March 2006
Rogers  September 1992 - May 1997

Skills
Direct Marketing, Event Planning, Loyalty Marketing, Database Marketing, Direct Mail, Email Marketing, Loyalty Programs, Integrated Marketing, Marketing Strategy, Customer Insight, Marketing Communications, Online Advertising, Digital Marketing, Marketing Management, B2B, Strategic Partnerships

Education
University of Guelph
Bachelor of Arts Degree, Theatre and English

Humber College
Certificate, Marketing; Advertising & Graphic Design

The Investment Funds Institute of Canada
Mutual Fund Licence (CIFC), Finance

Brittany Link Brittany Link Toronto, Canada Area Details
Brittany Link's CAA South Central Ontario Experience April 2004 - Present
Job Travel Counsellor at CAA South Central Ontario
Industry Leisure, Travel & Tourism
Experience
CAA South Central Ontario   April 2004 - Present
Walt Disney World  June 2006 - November 2006

Education
Centennial College   2004 — 2006

RAAKHY PANGASA alias Rakhi Kumar RAAKHY PANGASA alias Rakhi Kumar Toronto, Canada Area Details
RAAKHY PANGASA alias Rakhi Kumar's CAA South Central Ontario Experience May 2009 - Present
Job Finance Professional
Industry Accounting
Experience
CAA South Central Ontario   May 2009 - Present
American Express  March 2001 - June 2008
american express  2001 - 2008

Education
Delhi University   1994 — 1996

Apeejay School, Faridabad   1983 — 1993
12th, medical

The Institute of Chartered Accountants of India
Accountancy

Edyta McKay Edyta McKay Toronto, Canada Area Details
Edyta McKay's CAA South Central Ontario Experience June 2006 - November 2009
Job
Industry Public Relations and Communications
Experience
CST Consultants Inc.  October 2012 - Present
TSN  June 2012 - August 2013
Independent Communications Consultant  September 2011 - October 2012
Direct Energy  December 2009 - September 2011
CAA South Central Ontario   June 2006 - November 2009
Corus Entertainment  October 2004 - June 2006
Rogers Media - 680News  April 2002 - October 2004
Sportsnet Radio The FAN 590  1999 - 2001

Skills
Issues Management, Media Relations, Strategic Communications, Stakeholder Relations, Corporate Communications, Speech Writing, Spokesperson, Press Releases, Crisis Communications, Internal Communications, Public Relations, Reputation Management, Crisis Management, Message Development, Executive Communications, Marketing Communications, Communications Planning, Communications Strategy, Communication Training, Editing, Leadership, Social Media Marketing, Social Media, Public Affairs, Broadcast, Publicity, Web Content, Copy Editing, Blogging, Broadcast Journalism, Copywriting, Corporate Social..., Strategy, News Writing, Event Management

Education
Humber College   1998 — 2000
degree, Journalism

Carleton University   1994 — 1998
BA, English/Law

Caroline Grech Caroline Grech Toronto, Canada Area Details
Caroline Grech's CAA South Central Ontario Experience May 2012 - Present
Job Government Relations Specialist at CAA South Central Ontario
Industry Government Relations
Experience
CAA South Central Ontario   May 2012 - Present
Metroland  July 2004 - May 2012
Osprey Media LP  2002 - 2004
Osprey Media LP  2002 - 2002
Torstar Corporation  2001 - 2002

Skills
Newspaper, Politics, Breaking News, Writing, Journalism, Blogging, Communications, Analysis, Newsletters, Communication, Public Relations, Editing, Press Releases, Strategic Communications, Storytelling, Speech Writing, Newspapers, News Writing, Internal Communications, Editorial, Corporate Communications, Magazines, New Media, Media Relations, Social Media, Copy Editing

Education
Humber College   2000 — 2002
Journalism, Magazine, Newspaper, Radio and Television

Carleton University   1994 — 1998
Bachelor of Arts, Political Science with a minor in mass communications

Nancy Horigan Nancy Horigan Bradenton, Florida Details
Nancy Horigan's CAA South Central Ontario Experience 1989 - March 1997
Job Office Administration at Plastec Ventilation, Inc.
Industry Consumer Goods
Experience
Plastec Ventilation, Inc.   September 2008 - Present
H&R REIT  February 2002 - June 2008
CAA South Central Ontario   1989 - March 1997

Skills
Customer Service, Telephone Skills, Microsoft Excel, Microsoft Word, Accurate Data Entry, Deductive Reasoning, International Shipping, Long-term Customer..., Highly detail oriented, Highly Reliable, Consistency, Dependable Team Player, Learning Quickly, Accounts Payable, Invoicing, Liasoning, Leadership, Time Management, Office Administration, Data Entry, Team Building

Education
Bryn Athyn College of the New Church   1988 — 1989
Partial, Sociology and Pyschology

Sterling Rideout Sterling Rideout Toronto, Canada Area Details
Sterling Rideout's CAA South Central Ontario Experience March 2011 - August 2012
Job Sr. Project Manager at Toronto Hydro
Industry Information Technology and Services
Experience
Toronto Hydro  August 2014 - Present
Shoppers Drug Mart  December 2013 - August 2014
Ontario Pension Board  August 2012 - December 2013
CAA South Central Ontario   March 2011 - August 2012
Total e Integrated   March 2010 - March 2011
The EPM Group   February 2008 - February 2010
Keilhauer  June 1994 - February 2008

Skills
Project Management, Consulting, Customer Liason, Process Improvement, Change Management, Crystal Reports, PMP, Lean Manufacturing, Vendor Management, Product Development, MS Project, SDLC, Management, ERP, CRM, Program Management, Software Project..., Strategy, Project Planning, PMO, Strategic Planning, Requirements Analysis, Integration, Business Analysis, Business Intelligence, Business Process..., IT Management, Project Delivery, Leadership, Project Portfolio..., IT Project Leadership, IT Service Management, IT Strategy, Resource Management

Education
York University - Schulich School of Business   2004 — 2005
Masters Certification, Project Management

The University of Western Ontario - Richard Ivey School of Business   2000 — 2000
Certificate, Leading Strategic IT Initatives

Cabot Institute of Technology   1991 — 1994
Bachelor of Applied Science (B.A.Sc.), Civil Engineering Technology

Luisa Pannozzi Luisa Pannozzi Toronto, Canada Area Details
Luisa Pannozzi's CAA South Central Ontario Experience January 2010 - January 2014
Job Marketing Director at Merit Travel Group
Industry Automotive
Experience
Merit Travel Group  January 2014 - Present
CAA South Central Ontario   January 2010 - January 2014
CAA South Central Ontario   March 2008 - January 2010
Canon Canada  August 2007 - March 2008
Compass Group Canada  June 2006 - August 2007
Compass Group Canada  May 2004 - June 2006

Skills
Marketing Communications, Marketing Strategy, Social Media Marketing, Event Planning, Forecasting, Project Management, Campaign Strategy..., Creative Campaign..., Analysis, Editing, Innovation, Integrated Marketing, Idea Generation, Interpersonal Skill, Multi Tasking, Multi-channel Marketing, Strategic Thinking, Marketing, SEO, Direct Mail, Product Development, Digital Marketing, Management, Advertising, Direct Marketing, Email Marketing

Education
Ryerson University   2006 — 2010
B.Comm, Marketing Management, Economics, Finance, ECommerce

Humber College   2001 — 2004
Business Administration Diploma, Marketing, Economics, Operations Management, HR

Errol Williams Errol Williams Toronto, Canada Area Details
Errol Williams's CAA South Central Ontario Experience September 1995 - April 2010
Job Owner, Service Plus Car Care Centre
Industry Automotive
Experience
Service Plus Car Care Centre   April 2010 - Present
CAA South Central Ontario   September 1995 - April 2010

Skills
Problem Solving, Team Building, Customer Relations, Customer Service, Negotiation, SEO, Automotive, Customer Satisfaction, Purchasing

Education
Centennial College

Kiran Khatri Kiran Khatri Toronto, Canada Area Details
Kiran Khatri's CAA South Central Ontario Experience September 2013 - Present
Job Accountant at CAA South Central Ontario
Industry Accounting
Experience
CAA South Central Ontario   September 2013 - Present
Shoppers Drug Mart  May 2013 - August 2013
Canadian Tire  August 2012 - April 2013
H A KIDD AND COMPANY LIMITED   August 2011 - June 2012
H&R Block  January 2012 - April 2012
Kiran D Khatri & Co.   May 2007 - February 2011
Chirag R Shah & Associates   June 2001 - May 2007

Skills
Account Reconciliation, Accounting, Accounts Payable, General Ledger, Auditing, Financial Accounting, QuickBooks, Internal Controls, Payroll, Forecasting, Internal Audit, Invoicing, Finance, Tax, Journal Entries, Budgets, Microsoft Excel, Income Tax, Management, Due Diligence, PeopleSoft, Accruals, Financial Reporting, Variance Analysis, Sage

Education
CGA Ontario
CGA Level 4, Accounting and Finance

The Institute of Chartered Accountants of India   2005 — 2008
Studied C.A., Accounting and Finance

Gujarat University   2003 — 2006
Studied Bachelor of Laws (L.L.B.), Taxation

Gujarat University   1995 — 1998
Studied B.Com, Advance Accounitng

Thomas Corakis Thomas Corakis Toronto, Canada Area Details
Thomas Corakis's CAA South Central Ontario Experience 2009 - Present
Job Supervisor Service Desk, Information Technology at CAA South Central Ontario
Industry Information Technology and Services
Experience
CAA South Central Ontario   2009 - Present
CAA South Central Ontario   2003 - 2009
CAA South Central Ontario   2001 - 2003
AMD - ATI Technologies Inc.   2000 - 2001
Budget Car & Truck Rental  1998 - 1999

Skills
BMC Remedy, Active Directory, Business Analysis, Business Process..., Call Center, Call Centers, Change Management, Citrix, Coaching, Incident Management, Information Technology, Integration, Leadership, Performance Management, Process Improvement, Project Management, Quality Assurance, Requirements Analysis, Requirements Gathering, SDLC, PMP, SharePoint, Service Desk, Sla, Technical Support, VMware, Vendor Management, Visio, Windows 7, Windows Server, Customer Satisfaction, Customer Service, Disaster Recovery, IT Service Management, IT Management, IT Operations, ITIL, Six Sigma, Software Documentation, Team Leadership, Management

Education
Carleton University
Bachelor of Arts (B.A.)

DeVry University
Information Technology

Help Desk Institute
ITIL, Support Center Manager, Support Center Team Lead, Support Center Help Desk Analyst

Samantha Coughtry Samantha Coughtry Toronto, Canada Area Details
Samantha Coughtry's CAA South Central Ontario Experience March 2011 - Present
Job Graphic Designer Travel & Retail Marketing at CAA South Central Ontario
Industry Graphic Design
Experience
CAA South Central Ontario   March 2011 - Present
TELUS  September 2000 - January 2009
Clearnet  June 1999 - September 2000
Scott Thornley + Company  1996 - 1998

Skills
QuarkXPress, InDesign, Layout, Art Direction, Typography, Corporate Branding, Brochures, Illustrator, Direct Mail, Logo Design, Packaging, Graphics, Posters

Education
George Brown College   1989 — 1991
Graphic Design

Cindy Briner Cindy Briner London, Canada Area Details
Cindy Briner's CAA South Central Ontario Experience 2005 - 2007
Job Senior Account Executive at Homewood Health
Industry Health, Wellness and Fitness
Experience
Homewood Human Solutions  January 2014 - Present
Homewood Health  January 2014 - Present
Manulife Financial  March 2007 - May 2013
CAA South Central Ontario   2005 - 2007
CAA MidWestern Ontario   1999 - 2005
CAA  1988 - 1999

Skills
Business Analysis, Insurance, Business Requirements, Customer Service..., Travel Health Insurance, Group Benefits, Health Insurance, Product Development and..., Office Administration, Operations Management, Project Management, Organization, Time Management, Multi Tasking, Marketing, Employee Benefits, Product Management, Healthcare Industry

Education
Conestoga College
Business Skills Certificate, Business Management

Dalhousie University
GBA designation, Group Benefits

Schulich School of Business
Improving presentation effectiveness, Business Management

York University
Project Management Certificate, Project Management

Matthew Dusenbury Matthew Dusenbury Toronto, Canada Area Details
Matthew Dusenbury's CAA South Central Ontario Experience May 2012 - Present
Job Social Media & Email Specialist | Writer
Industry Online Media
Experience
CAA South Central Ontario   May 2012 - Present
Freelance  January 2013 - Present
The London Free Press  August 2011 - August 2012
Newspapers Canada   April 2012 - April 2012
The Globe and Mail  January 2012 - February 2012
McLarens Canada  May 2009 - April 2011
CAA South Central Ontario   May 2008 - August 2008
CAA South Central Ontario   May 2007 - August 2007
CAA South Central Ontario   May 2006 - August 2006
BEX Musicology, Markham   January 2000 - January 2005

Skills
Video Production, Final Cut Pro, Social Media, Public Relations, Digital Marketing, Writing, Blogging, Facebook, Email Marketing, Adobe Creative Suite, Editing, Newsletters, Photoshop, Copy Editing, Marketing Strategy, Marketing, Illustrator, Copywriting, Corporate Communications, Press Releases, Online Marketing, Marketing Communications, Time Management, Web Content, WordPress, Social Media Marketing, Newspapers, New Media, Creative Writing, News Writing, Journalism, SEO, Social Networking, Media Relations, Google Analytics, Digital Media, Proofreading, Video Editing, Interviews, Publishing, Content Strategy, Online Journalism, Multimedia, CMS, Digital Strategy, Strategic Communications, Magazines, Publications, Storytelling, Editorial

Education
The University of Western Ontario   2011 — 2012
Master of Arts, Journalism

Fanshawe College   2009 — 2011
Music, Digital Audio & Music Production, Marketing, Business Theory & Economics (in the 21st century)

Western University   2005 — 2009
Graduate of Honours, Media, Information & Technoculture (MIT) program

St. Augustine Catholic High School   2001 — 2005
Ontario Secondary School Diploma

Stephen D Fraser, CPA, CA Stephen D Fraser, CPA, CA Toronto, Canada Area Details
Stephen D Fraser, CPA, CA's CAA South Central Ontario Experience February 2009 - April 2009
Job Financial Consultant
Industry Executive Office
Experience
Self Employed  May 2015 - Present
TMF Canada Management Inc.   October 2011 - March 2014
Entertainment Holdco AB   June 2009 - September 2011
CAA South Central Ontario   February 2009 - April 2009
VerticalScope Inc.  March 2002 - February 2008
Excite Canada   October 1999 - January 2002
Spar Aerospace Ltd.  August 1997 - October 1999
PricewaterhouseCoopers  September 1994 - August 1997

Skills
Strategy, Leadership, Mergers & Acquisitions, Forecasting, Budgets, Strategic Planning, Process Improvement, Financial Analysis, Due Diligence, Financial Reporting, Internal Controls, Finance, Corporate Finance, Managerial Finance, Recruiting, Integrated Marketing, Start-ups, Entrepreneurship, Restructuring, Investments, Management, Accounting, Business Strategy, Change Management, Analysis

Education
The University of Western Ontario - Richard Ivey School of Business   1990 — 1994
HBA - Honours Business Administration

Western University   1990 — 1994
HBA

Milica Grantham Milica Grantham Toronto, Canada Area Details
Milica Grantham's CAA South Central Ontario Experience May 2005 - April 2010
Job Guest Services Manager at Royal Caribbean Cruises, Ltd.
Industry Marketing and Advertising
Experience
Royal Caribbean Cruises, Ltd.   February 2014 - Present
Maritz Canada  March 2012 - February 2014
Canadian Automobile Association  April 2010 - March 2012
CAA South Central Ontario   May 2005 - April 2010

Skills
Call Center, Six Sigma, Problem Solving, Business Process..., Customer Relations, Piloting, Team Leadership, Customer Service, Leadership, Team Building, Cross-functional Team..., Quality Assurance, Process Improvement, Coaching, Analysis, Call Centers, Program Management, Performance Management, Project Management, Change Management, Customer Satisfaction, Management, Business Intelligence, Team Management

Education
Georgian College   1997 — 1999
Aviation Management

Ammar Kamil B.Sc., B.A.Sc., M.Sc. Ammar Kamil B.Sc., B.A.Sc., M.Sc. Toronto, Canada Area Details
Ammar Kamil B.Sc., B.A.Sc., M.Sc.'s CAA South Central Ontario Experience May 2009 - September 2009
Job IT Business Analyst & Consultant at DhakaSoft Canada
Industry Information Technology and Services
Experience
DhakaSoft Canada   September 2014 - Present
Humber River Hospital  May 2012 - September 2013
Humber River Hospital  May 2012 - January 2013
Software Application Development   May 2010 - September 2011
CAA South Central Ontario   May 2009 - September 2009
Cinram International Inc  May 2008 - September 2008
DhakaSoft Canada   May 2006 - September 2007
ADNOC Distribution / Seattle International   1998 - 2000

Skills
Software Engineering, Software Development, Programming Languages, Java, JavaScript, C, C++, C#, XML, HTML, XHTML, SQL, MS Access, .NET Framework, ASP.NET, Visual Studio, Visio, Object Oriented Concept, MS Project, Web Design, Web Development, YAWL BPM Language, Database Design, Wireless Software and..., Android & BlackBerry OS, Team Leadership, Adobe Photoshop,..., FrontPage, Computer Science, Problem Solving, Computer Hardware, Java, Visio, Databases, Data Analysis, Project Management, Quality Assurance, ASP.NET, Programming, C#, JavaScript, UML, Analysis, SQL, Access, HTML, Healthcare Information..., Business Analysis, Systems Analysis, Research, Software Documentation, Informatics, Process Improvement, Microsoft Project

Education
McMaster University   2011 — 2014
Master's Degree, eHealth

Centennial College   2006 — 2010
Bachelor's Degree, System Design, Development and Management ( with distinction)

Petroleum Industrial Training Services   2001 — 2001
Certificate, Safety Training for Job Site Supervisors

Universal Technical Corp   2000 — 2000
Certificate, Automated Rotork IQ

Albalqa Institute   1998 — 1998
Certificate, Operating System and Computer Maintenance

Alrafidain Istitute   1997 — 1997
Deploma, Automated Transmissions

Baghdad University   1989 — 1992
Bachelor's Degree, Physical Education

Kirk Serjeantson, MBA, PMP Kirk Serjeantson, MBA, PMP Toronto, Canada Area Details
Kirk Serjeantson, MBA, PMP's CAA South Central Ontario Experience January 2012 - January 2013
Job Chief Information Officer
Industry Information Technology and Services
Experience
Dicom Express & GoJIT  September 2014 - Present
We Care Home Health Services  January 2013 - December 2013
CAA South Central Ontario   January 2012 - January 2013
Purolator Inc.  August 2002 - January 2012
Purolator Inc.  January 2006 - September 2008
Purolator Inc.  August 2002 - January 2006
Loomis Courier Service   September 2000 - August 2002
Loomis Courier   1998 - 2002

Skills
Project Management, Leadership, Management, Team Leadership, Business Strategy, Integration, Strategic Planning, Budgets, Change Management, Vendor Management, Cross-functional Team..., Process Improvement, Negotiation, Outsourcing, Analysis, Strategy, Executive Management, Forecasting, Program Management, Business Process..., IT Strategy, Project Portfolio..., Team Building, Technological Innovation, Operations Management, CRM, Business Analysis, Business Development, Supply Chain, Product Development, Logistics, IT Service Management, Business Intelligence, Business Process, Research, New Business Development, Project Planning, IT Management, Innovation, Process Engineering, Product Management, Contract Negotiation, Systems Management, Team Management, Creative Problem Solving, Management Consulting, ERP, Technology Development, Mobile Devices, Mobile Applications

Education
Ontario College of Art and Design   2013 — 2015
Master's degree

University of Toronto - Rotman School of Management   2009 — 2010
MBA

York University - Schulich School of Business   2007 — 2007
Purolator Leadership Program

Humber College   2001 — 2005
Certificates

University of Guelph   1995 — 1996
BA

Western University   1990 — 1994
BA

GDHS   1984 — 1989

Sophia Rouleau Sophia Rouleau Toronto, Canada Area Details
Sophia Rouleau's CAA South Central Ontario Experience August 2009 - April 2010
Job Marketing Manager at ACE Bakery
Industry Food Production
Experience
ACE Bakery  March 2014 - Present
Edible Affairs Catering Company   January 2008 - June 2014
ACE Bakery  August 2011 - March 2014
Brault & Bouthillier/B&B School Supplies   December 2008 - August 2011
CAA South Central Ontario   August 2009 - April 2010
Air Canada  April 2007 - January 2008

Skills
Food, Customer Service, Strategic Planning, Retail, Account Management, Sales, Food Industry, Product Development, Merchandising, Microsoft Office, Microsoft Excel, Team Building, Food Service, Event Management, Event Planning, Sales Operations, Purchasing, Marketing, Marketing Strategy, Food & Beverage, Management, Catering

Education
University of Pennsylvania - The Wharton School   2013 — 2013
Statement of Accomplishment, Marketing

York University   2008 — 2010
Bachelor of Arts (B.A.), Linguistics & Business

CEGEP - John Abbott College   2004 — 2006
DEC, Natural and Applied Sciences

Westwood High   1999 — 2004
High School Diploma

Mohd Abid Mohd Abid Toronto, Canada Area Details
Mohd Abid's CAA South Central Ontario Experience September 2014 - Present
Job Quality Assurance Analyst at CAA South Central Ontario
Industry Insurance
Experience
CAA South Central Ontario   September 2014 - Present

Skills
IT Management, Software Quality..., Software Project..., IT Project & Program..., Computer Proficiency, Quality Assurance, Quality Management, Software Development, Computer Hardware, SQL, Microsoft SQL Server, Teamwork, C++, JavaScript, .NET, VB.NET, HTML

Education
Seneca College of Applied Arts and Technology   2014 — 2014
Project Management, Computer/Information Technology Administration and Management, A

Guru Gobind Singh Indraprastha University   2010 — 2013
Bachelor's of Computer Applications, Information Technology, B+

Holly Murray Holly Murray Toronto, Canada Area Details
Holly Murray's CAA South Central Ontario Experience October 2014 - Present
Job Marketing Specialist at CAA South Central Ontario
Industry Marketing and Advertising
Experience
CAA South Central Ontario   October 2014 - Present
MONEXgroup  August 2013 - October 2014
vpi Inc  January 2012 - July 2013
McClung's Magazine  September 2008 - August 2009
KRON-TV  October 2008 - January 2009

Skills
Press Releases, Social Media, Media Relations, Facebook, Public Relations, Event Planning, Copy Editing, Public Speaking, Marketing Communications, Newsletters, Blogging, Social Media Marketing, Marketing, Marketing Strategy, Journalism, Video Production, Editing, Broadcast, Speech Writing, Social Networking, Interviews, Radio, Online Advertising, Publicity, Media, Television, Corporate Communications, Magazines, Publishing, Publications, Copywriting, Newspapers, Media Releases, Google Analytics, Web Content, Mountaineering, SEO, Google Adwords, Crisis Communications, Multi-media Marketing..., Communications Planning, Direct Marketing, Email Marketing, Internal Communications, Advertising, Data Analysis, Post Campaign Analysis, Business Case..., Microsoft Excel, Retention Strategies

Education
Humber College   2011 — 2011
Post-Graduate Certificate, Public Relations

Ryerson University   2005 — 2009
Bachelor of Journalism, Major: Broadcast, Minor: English

Danielle Friel Danielle Friel Kitchener, Canada Area Details
Danielle Friel's CAA South Central Ontario Experience June 2011 - December 2014
Job Leisure Travel Consultant at Marlin Travel Service Guaranteed
Industry Leisure, Travel & Tourism
Experience
Marlin Travel Service Guaranteed   December 2014 - Present
CAA South Central Ontario   June 2011 - December 2014
Rocking Horse Early Learning   May 2010 - June 2011

Skills
Customer Service, Management, Sales, Leadership, Insurance, Team Building, Training, Customer Satisfaction, Coaching, Budgets

Education
Conestoga College   2014 — 2016
Travel Consulting Certificate, Travel and Exploration

Centennial CVI   2000 — 2005
Highschool Diploma, Highschool

Neil Krohmalnik Neil Krohmalnik Toronto, Canada Area Details
Neil Krohmalnik's CAA South Central Ontario Experience February 2010 - February 2012
Job National Training Manager
Industry Professional Training & Coaching
Experience
Nationwide Recovery Services (NRS)   May 2012 - Present
CAA South Central Ontario   February 2010 - February 2012
Energy Savings Group  December 2006 - May 2009
Alliance Data  February 2006 - June 2006
Direct Energy  2000 - 2005

Skills
Instructional Design, Training Delivery, Instructor-led Training, Adult Education, Training Facilitation, Learning Management..., Performance Management, Needs Analysis, Captivate, Learning Management, Staff Development, Change Management, Employee Engagement, Training, Onboarding, Leadership, Succession Planning, Strategic Planning, Employee Training, Curriculum Design, Development & delivery..., Human Resources, ADDIE, Project Planning, Program Facilitation, E-Learning, Conflict Resolution, Hands-on Training, Performance Consulting, Career Development, Technical Training, Coaching, Workforce Planning, Management Development, Team Building, Executive Coaching, Workshop Facilitation, Strategy, Call Center, Leadership Development, Blended Learning, Organizational Learning, Curriculum Development, Team Leadership, Recruiting, Organizational..., Training Needs Analysis, Talent Management, Soft Skills, Organizational...

Education
Centennial College   2011 — 2012
Auto Mechanics, AIR CONDITIONING, ELECTRONIC FUEL INJECTION, ENGINES, ELECTRICAL/ELECTRONICS, STEERING, SUSPENSION

St. Francis Xavier University   2007 — 2007
Certificate, Adult Education

Seneca College of Applied Arts and Technology   1999 — 2001
fashion diploma, fashion merchandizing

Vaughan

York University

Alisha Morrison Alisha Morrison Toronto, Canada Area Details
Alisha Morrison's CAA South Central Ontario Experience November 2008 - January 2011
Job Executive Assistant to the SVP Operations and support services, at Agnico Eagle Mines Limited
Industry Mining & Metals
Experience
Agnico Eagle Mines Limited  December 2013 - Present
Agnico-Eagle Mines  January 2011 - December 2013
CAA South Central Ontario   November 2008 - January 2011
Bell Canada  August 2005 - May 2009
Cineplex Entertainment  June 2002 - October 2005

Skills
Customer Service, Recruiting, Microsoft Office, Microsoft Excel, Event Planning, Employee Relations, Social Media, Teamwork, Project Management, PowerPoint, Internal Communications, Strategic Planning, Microsoft Word, Time Management, Prioritisation, Organizational Behavior, Training, Salsa, Bachata, Administrative Work, Research, Public Speaking, Sales, Performance Management, Mining, Microsoft Visio, Staffing Services, Supervisory Skills, Administration, Human Resources, Payroll, Project Planning, Employee Training, Coaching, Organizational..., Formation

Education
Humber College

George Brown College   2011 — 2013
Human Resources Management

Cardinal Carter Academy for the Arts   1999 — 2004
Drama Major

Allyson Argueta Allyson Argueta Toronto, Canada Area Details
Allyson Argueta's CAA South Central Ontario Experience July 2014 - Present
Job Quality Assurance Analyst at CAA South Central Ontario
Industry Public Safety
Experience
CAA South Central Ontario   July 2014 - Present
CAA South Central Ontario   March 2011 - July 2014
CAA South Central Ontario   February 2014 - May 2014

Skills
Microsoft Office, Customer Service, Outlook, Team Leadership, Time Management, Call Centers, Teamwork, Complaint Investigations, Quality Assurance, Data Analysis, Business Analysis, Project Management, Microsoft Excel, Problem Solving, SOP Development, Dispatching, Coaching, Staff Supervision, Team Building, Visio

Education
Seneca College of Applied Arts and Technology   2015 — 2016
Business Analysis

Humber College   2009 — 2010
Certification, Emergency Telecommunications

Conestoga College   2008 — 2009
Certification, Pre-Service Fire Fighting

Ontario Fire College   2008 — 2008
Cerification, HAZMAT Awarness

Colleen Whitmore Colleen Whitmore Toronto, Canada Area Details
Colleen Whitmore's CAA South Central Ontario Experience January 2011 - October 2011
Job An independent HR Consultant who partners with leaders to implement people solutions.
Industry Human Resources
Experience
HR People Solutions   2012 - Present
CAA South Central Ontario   January 2011 - October 2011
CAA South Central Ontario   July 2010 - December 2010
Woodbridge Foam Corporation  January 2010 - June 2010
Grafikom  2007 - 2009
Toyota Canada  2006 - 2007
Rogers Communications Inc. (Formally Sprint Canada Inc.)   2002 - 2006
Rogers Communications Inc. (Formally Sprint Canada Inc.)   1999 - 2002

Skills
Performance Management, Change Management, HR Policy & Procedures, Compensation & Benefits, Recruitment & Selection, Health & Safety Programs, Development & delivery..., Project Management, People Strategy, Vendor Selection &..., Terminations..., Internal Investigations, Management Coaching, Business Strategy, Employee Benefits, Employee Engagement, Employee Relations, Employee Training, HR Policies, HRIS, Hiring, Human Resources, Labor Relations, Leadership, Management, Recruiting, Strategy, Succession Planning, Talent Management, Training

Education
Seneca College of Applied Arts and Technology   2011 — 2013
Certificate, Adult Education

Conestoga College
Post Graduate Diploma, Human Resources

Conestoga College
Diploma, Business Administration

Human Resources Professional Association of Ontario
Certified Human Resources Practitioner, Human Resources

Ryerson University
Bachelor of Commerce, Human Resources

achieveglobal Trainer Certification

ez-sigma LSS Yellow Belt Certification

Laura Liggio Laura Liggio Toronto, Canada Area Details
Laura Liggio's CAA South Central Ontario Experience January 2013 - Present
Job Brand + Marketing Communications Professional
Industry Public Relations and Communications
Experience
CAA South Central Ontario   January 2013 - Present
CDW  November 2010 - January 2013
Issues and Media Office, Ministry of Transportation   November 2009 - July 2010
lululemon athletica, Yorkdale   June 2009 - July 2010
Enbridge Gas Distribution  September 2009 - November 2009
Bombardier Aerospace  May 2009 - August 2009

Skills
Strategic Communications, Corporate Communications, Social Media, Public Relations, Marketing Communications, Marketing Strategy, Direct Marketing, Strategic Planning

Education
Humber College   2008 — 2009
Graduate Certificate, Public Relations & Communications

York University   2003 — 2007
Hons. B.A., Criminology, Political Science

Rhonda English Rhonda English Toronto, Canada Area Details
Rhonda English's CAA South Central Ontario Experience September 2010 - Present
Job VP Corp Marketing, Pdt Mgmt & Member Value at CAA South Central Ontario
Industry Financial Services
Experience
CAA South Central Ontario   September 2010 - Present
CAA Insurance Company   November 2003 - October 2010
Lombard Canada  January 2001 - February 2003
Lombard Insurance  January 1999 - December 2000
Lombard Insurance  September 1996 - December 1998
American Express  1991 - 1996
Ivey School of Business Adminstration, UWO   May 1985 - June 1991

Skills
Sales, Cross-functional Team..., Product Management, Sales Operations, Lead Generation, Management, Team Leadership, Project Management, Financial Services, Strategic Partnerships, Strategic Planning, Business Process..., Direct Marketing, CRM, Customer Retention, Leadership, SEM, Marketing Communications, Program Management, Marketing Strategy, Loyalty Marketing, Loyalty Programs, Insurance, Social Media Marketing, Customer Acquisition, Digital Marketing, Business Strategy, Change Management, Brand Development, Business Development, Marketing Management, Segmentation, Advertising, Online Marketing

Education
The University of Western Ontario - Richard Ivey School of Business   1990 — 1991
MBA

Reta Coburn Reta Coburn Toronto, Canada Area Details
Reta Coburn's CAA South Central Ontario Experience May 2013 - Present
Job Chief Operating Officer at WeirFoulds LLP
Industry Legal Services
Experience
WeirFoulds LLP  January 2015 - Present
CAA South Central Ontario   May 2013 - Present
FNF Canada  June 2009 - January 2015
Brookfield Global Relocation Services  February 2008 - June 2009
FNF Canada (Chicago Title Insurance Company)   August 2005 - February 2008
Stewart Title Guaranty Company  August 1998 - July 2005
First Canadian Title Insurance Company   October 1995 - August 1998

Skills
Leadership, Management, Business Development, Operations Management, Change Management, Process Improvement, Strategic Partnerships, Business Strategy, Risk Management, Strategic Planning, Insurance, Title Insurance, New Business Development, Team Building, Contract Negotiation, Customer Service, Sales Management, Business Planning, Financial Services, Budgets, Forecasting, Relationship Management, Relocation, Organizational Design, Governance, Corporate Relocation, P&L Management, Culture Change, Regulatory

Education
University of Toronto - Rotman School of Management   2005 — 2007
Graduate, Master of Business Administration

McMaster University   1999 — 2004
Diploma, Management Studies

Institute of Law Clerks of Ontario   1995 — 1998
Law Clerk Certification

Humber College   1991 — 1993
Diploma, Legal Assistant

Amy Bryson Amy Bryson London, Canada Area Details
Amy Bryson's CAA South Central Ontario Experience May 2008 - Present
Job Director, HBA Recruiting & Admissions at Ivey Business School
Industry Education Management
Experience
Ivey Business School  October 2013 - Present
CAA South Central Ontario   May 2008 - Present
Ivey Business School  May 2010 - October 2013
McKenzie Lake Lawyers LLP   March 1999 - April 2010
Harrison Elwood   1996 - February 1999

Skills
Corporate Law, Mergers & Acquisitions, Strategy, Management, Strategic Planning, Public Speaking, Finance, Event Planning, Program Management, Business Strategy, Recruiting, Nonprofits, Marketing, Leadership

Education
University of Saskatchewan   1993 — 1996
LL. B., Law

Huron University College   1988 — 1992
B.A. Hon., English

Mugdha Sathe Mugdha Sathe Toronto, Canada Area Details
Mugdha Sathe's CAA South Central Ontario Experience September 2014 - March 2015
Job Quality Assurance Analyst at JSL Software Solutions Inc.
Industry
Experience
JSL Software Solutions Inc.   April 2015 - Present
CAA South Central Ontario   September 2014 - March 2015
iGATE Global Solutions  November 2011 - December 2013

Skills
Quality Assurance, Project Coordination, Oracle Applications, SQL, PL/SQL, Software Testing, Oracle Forms, Oracle Reports, Microsoft Office, SDLC

Education
Seneca College of Applied Arts and Technology   2014 — 2014
Information Technology Project Management

Rajiv Gandhi Institute Of Technology   2007 — 2011
Bachelor of Engineering (BE), Instrumentation

Timothy Das Timothy Das Toronto, Canada Area Details
Timothy Das's CAA South Central Ontario Experience July 2012 - December 2013
Job Optimization Manager Buyer Cloud @ Rubicon Project
Industry Marketing and Advertising
Experience
Rubicon Project  April 2015 - Present
Chango (Acquired by Rubicon Project - April 2015)   December 2013 - April 2015
CAA South Central Ontario   July 2012 - December 2013
The Hallmark Group   March 2012 - July 2012
Navigators Insurance Brokers Ltd.   March 2012 - July 2012
Kimberley Seldon Design Group  February 2011 - October 2011
Custom Home Interiors   May 2009 - January 2011
Embassy of the United States of America  September 2008 - December 2008
United Nations  May 2007 - September 2007

Skills
Social Media Marketing, Email Marketing, Digital Marketing, Marketing Strategy, Online Marketing, Team Leadership, Integrated Marketing, Project Management, Web Analytics, Social Media, SEO, Market Research, Marketing, Marketing Communications, Marketing Management, Inbound Marketing, Strategy, Advertising, SEM, Digital Strategy, Online Advertising, RTB, Search Engine Technology, Campaign Strategies, Search Advertising, E-commerce, Analytics

Education
Carleton University   2005 — 2009
Bachelor of Commerce, Marketing

International School Bangkok   2003 — 2005

Connie H. Chang, LL.M. MBA PMP Connie H. Chang, LL.M. MBA PMP Toronto, Canada Area Details
Connie H. Chang, LL.M. MBA PMP's CAA South Central Ontario Experience 2015 - Present
Job IT Professional in Project Management, Vendor Management, Legal, Compliance & Governance
Industry Financial Services
Experience
CAA South Central Ontario   2015 - Present
TD Securities  2014 - 2014
BMO Harris Bank  2013 - 2014
BMO Financial Group  2012 - 2013
National Bank of Canada  2011 - 2012
CIBC  2001 - 2011
RBC  1999 - 2001
RBC Insurance  1998 - 1999
Transamerica Life Canada  1995 - 1998

Skills
Business Process..., Banking, Business Analysis, PMP, Project Management, Change Management, Portfolio Management, Vendor Management, SDLC, Requirements Analysis, Management, Project Planning, Integration, Investments, Risk Management, Fixed Income, PMO, Wealth Management, Governance, UAT coordination, Project Portfolio..., Capital Markets, Piano Playing, Pianist, Piano, Relationship Management, Mergers & Acquisitions, Business Relationship..., SOX 404, Dodd-Frank, Common Sense

Education
York University - Osgoode Hall Law School   2013 — 2015
Master of Laws (LL.M.), Business Law

Dalhousie University   2003 — 2007
Master of Business Administration (M.B.A.), Financial Services

York University - Joseph E. Atkinson Faculty of Liberal and Professional Studies
Bachelor in Business Administrative Studies (BAS)

McMaster University
Bachelor's Degree, Mathematics

Richard Reyes Richard Reyes Toronto, Canada Area Details
Richard Reyes's CAA South Central Ontario Experience April 2013 - Present
Job Web Designer and Developer
Industry Internet
Experience
CAA South Central Ontario   April 2013 - Present
Investintech   December 2004 - March 2013
Richard Reyes - Freelance   2003 - 2013
MenuPalace.com  March 2004 - November 2004
Seventwentyfour.com   November 2003 - February 2004

Skills
Web Design, HTML, CSS, JavaScript, jQuery, User Interface Design, User Experience, WordPress, Adobe Creative Suite, Usability, Illustrator, Illustration, Graphic Design, CMS, Dreamweaver, Graphic Creation, Photoshop, Icon Design, User Interface, Graphics, After Effects, PHP, MySQL, Blender

Education
George Brown College   2002 — 2003
Certificate

George Brown College   2000 — 2002
Diploma

Feroz Ahasan Feroz Ahasan Toronto, Canada Area Details
Feroz Ahasan's CAA South Central Ontario Experience February 2011 - March 2014
Job Sr. Solutions Architect / Sr. Enterprise Architect
Industry Information Technology and Services
Experience
PixelMask Inc.   January 2010 - Present
Scotiabank  June 2014 - November 2014
US Tech Solutions  March 2014 - June 2014
CAA South Central Ontario   February 2011 - March 2014
CAA South Central Ontario   August 2008 - February 2011
US Tech Solutions  November 2006 - September 2008
Southtech Limited  January 2004 - October 2006
Southtech Limited  September 2001 - December 2003
Southtech Limited  July 1999 - August 2001
Southtech Limited  June 1998 - June 1999

Skills
Microsoft SQL Server, WCF, .NET, C#, SharePoint, SSRS, SSIS, Visual Basic, Data Warehousing, Project Management, Requirements Analysis, ASP.NET, VB.NET, Analysis Services, XML, SOA, Visio, Architectures, T-SQL, Crystal Reports, ADO.NET, Agile Methodologies, Web Development, Software Project..., ASP.NET MVC, Software Development, Technical Consultation, Innovation Development, Technology Management, Architecture

Education
North South University   2003 — 2005
Master of Business Administration (MBA), Major in Finance

St. Joseph's College   1997 — 1998
Diploma in Honours in Advanced Computing

Bangalore University   1995 — 1998
Bachelor of Science (BSc), Computer Science

Paola Chusyd Paola Chusyd Toronto, Canada Area Details
Paola Chusyd's CAA South Central Ontario Experience November 2009 - October 2014
Job Senior Project Manager at Klick Health
Industry Marketing and Advertising
Experience
Klick Health  October 2014 - Present
CAA South Central Ontario   November 2009 - October 2014
Proximity Canada  July 2007 - November 2009
ABN AMRO REAL Bank   2002 - 2004

Skills
Digital Project..., Project Management, Marketing, Management, Project Planning, Digital Marketing, Digital Strategy, Social Media Marketing, Online Advertising, Budgets, Web Project Management, Email Marketing, Marketing Communications, Leadership, Integrated Marketing, Resource Management, Interactive Marketing, Product Development, E-commerce, Team Building, Interactive Advertising, Business Process..., Timeline Development, Online Marketing, Social Media, Services Marketing, Web Analytics, Online Travel, Online Communications, Quality Assurance, Building Relationships, Resource Forecasting, Cross-functional Team..., Consumer Packaged Goods..., Atlassian JIRA, Communication Skills, Managing Large Scale..., Risk Assessment, Change Management, Teamwork, Career Development, Mentoring Of Staff, Peer Mentoring, Solution Focused, Service Focused, User Experience, Social Media Integration, Responsive Design, Mobile Marketing, Web Applications

Education
Humber College   2010 — 2010
Project Management Professional Examination Preparation Course

Seneca College of Applied Arts and Technology   2005 — 2007
Diploma, Digital Media Arts

Académie Linguistique Internationale   2005 — 2005
Beginner, French

McGill University   2004 — 2004
Brand and Intercultural Management

Escola Superior de Propaganda e Marketing   2001 — 2004
Bachelor's Degree, Major: Advertising and Marketing. Minor: Brand, Services and Products

Ramandeep Singh Marwaha , PMP Ramandeep Singh Marwaha , PMP Toronto, Canada Area Details
Ramandeep Singh Marwaha , PMP's CAA South Central Ontario Experience October 2014 - December 2014
Job Business Analyst at RBC
Industry Financial Services
Experience
RBC  January 2015 - Present
CAA South Central Ontario   October 2014 - December 2014
CIBC  August 2014 - September 2014
Verax Inc  April 2014 - September 2014
Travelers  April 2014 - August 2014
Royal Bank of Scotland  October 2013 - March 2014
State Street Bank  August 2011 - October 2013
Wipro Technologies  June 2006 - October 2013
VocaLink   February 2010 - April 2010
State Street Bank  January 2009 - January 2010

Skills
Data Warehousing, Business Analysis, Software Project..., Quality Assurance, Financial Analysis, Financial Markets, Testing, Managerial Finance, Requirements Gathering, Risk Management, Management, Pre-sales, SDLC, Financial Management, Project Management, Program Management, Analytics, Analysis, Business Process

Education
Great Lakes Institute of Management   2010 — 2011
PGPM, Management

Illinois Institute of Technology   2010 — 2011
Master of Business Administration (MBA)

National Institute of technology ,Jalandhar   2002 — 2006
B.Tech.

Dave Errey Dave Errey Toronto, Canada Area Details
Dave Errey's CAA South Central Ontario Experience March 2004 - February 2009
Job Enterprising & Insightful CEO w/Expertise in International Logistics & Complete Product LifeCycle Development
Industry Consumer Electronics
Experience
LAVA Imports Inc.   December 2003 - Present
e-Tech Solutions  August 1988 - Present
CAA South Central Ontario   March 2004 - February 2009
Lombard Insurance  September 2001 - November 2003
Cowan Insurance Group  January 1994 - September 2001

Skills
Entrepreneurship, Project Management, Management, Business Analysis, Information Technology, Product Development, Strategic Planning, Windows, New Business Development, Insurance, Team Leadership, Team Building, Requirements Analysis, Building Relationships, Team Management, Software Documentation, General Insurance, Property & Casualty..., Customer Service, Underwriting, Requirements Gathering, Consulting, Quality Assurance, Microsoft Excel, Claim, Software Project...

Education
Conestoga College   1986 — 1989

Pratik Kantharia Pratik Kantharia Toronto, Canada Area Details
Pratik Kantharia's CAA South Central Ontario Experience June 2014 - Present
Job Senior Software Consultant
Industry Information Technology and Services
Experience
CAA South Central Ontario   June 2014 - Present
Wolters Kluwer CCH Tax, Accounting and Audit Canada   February 2010 - June 2014
Careerify   July 2009 - February 2010
Squad Technologies Pvt. Ltd., Ahmedabad   June 2005 - May 2008
Squad Technologies Pvt. Ltd., Ahmedabad   January 2005 - May 2005

Skills
ASP.NET, ASP.NET MVC, C#, .NET, AngularJS, JSON, Microsoft SQL Server, Web Applications, JavaScript, AJAX, MySQL, XML, XSLT, SSIS, SSRS, VB.NET, WCF, Agile Methodologies, PHP, Databases, ADO.NET, XSD, XHTML, HTML, T-SQL, Programming, Java, Visual Studio, TFS, SOA, Web Services, Scrum, Kanban, Production Support, Requirements Analysis, CSS, IIS, LINQ, Software Design, MVC

Education
Humber College   2008 — 2009
Postgraduate Diploma, Advance Web Development for e-Business

Saurashtra University   2001 — 2005
Bachelor, Computer Engineering

Troy Bourassa Troy Bourassa Edmonton, Canada Area Details
Troy Bourassa's CAA South Central Ontario Experience November 1999 - December 2009
Job VP Operations at Strategic Underwriting Managers Inc.
Industry Insurance
Experience
Strategic Underwriting Managers Inc.   June 2015 - Present
Insurance Bureau of Canada  April 2012 - Present
Grant MacEwan University  2010 - Present
Insurance Institute Northern Alberta   2010 - June 2015
AMA Insurance Company   September 2013 - March 2015
Alberta Motor Association  January 2010 - September 2013
The League of Ordinary Gentlemen   2009 - 2013
AMA Insurance  2010 - 2011
Canadian Insurance Claims Managers Association   2009 - 2010
CAA South Central Ontario   November 1999 - December 2009

Skills
Claim, Insurance, Liability, Property & Casualty..., Claims Management, General Insurance, Commercial Insurance, Risk Management, Casualty, Underwriting, Legal Liability, Professional Liability, Team Leadership, Team Building, Process Improvement, Strategic Planning, Customer Service, Negotiation, Change Management, Coaching, Lean Management, Lean Operations, Six Sigma, Kaizen, Workers Compensation, Reinsurance, Brokers

Education
Heriot-Watt University   2004 — 2008
MBA, Business

Trent University   1991 — 1994
Bachelor of Arts (Hons.), History, English Double Major

CIOP Institute
Lean Six Sigma Black Belt Designation, Designation

CIOP Institute
Chartered Insurance Operations Professional, Insurance Operations, Designation

Brockville Collegiate Institute

Mohawk College
Business Diploma - Insurance Program, Business / Insurance

Renato Cannux Renato Cannux Toronto, Canada Area Details
Renato Cannux's CAA South Central Ontario Experience December 2014 - Present
Job Retail Project Specialist at CAA South Central Ontario
Industry Leisure, Travel & Tourism
Experience
CAA South Central Ontario   December 2014 - Present
CAA South Central Ontario   March 2010 - December 2014
Selloffvacations   March 2008 - August 2009
Selloffvacations   September 2007 - March 2008
ABB  February 2001 - 2003

Skills
Call Centers, Management, Negotiation, Marketing Strategy, Sabre, Tourism, Travel Management, Sales Management

Education
McGill University   2002 — 2002
Exchange Program

Escola Superior de Propaganda e Marketing   1998 — 2002
Bachelor

Colegio Porto Seguro   1983 — 1995

Colegio Porto Seguro

Carla Spina Carla Spina Toronto, Canada Area Details
Carla Spina's CAA South Central Ontario Experience April 2014 - Present
Job Acting Director, Human Resources at CAA South Central Ontario
Industry Nonprofit Organization Management
Experience
CAA South Central Ontario   April 2014 - Present
CAA South Central Ontario   April 2012 - Present
CAA South Central   November 2004 - March 2012
Mother Parker's Tea   June 2004 - November 2004
CAA Central Ontario   May 2002 - April 2004
OnX Enterprise Solutions Inc   May 2001 - April 2002
OnX Enterprise Solutions  2001 - 2002

Skills
Training, HRIS, HR Policies, Performance Management, Management, Workforce Planning, Human Resources, Employee Engagement, Onboarding, Workforce Management, Resource Management, Recruiting, Deferred Compensation, Payroll, Employee Relations, Union, Time Management, Process Improvement, Talent Management, Employee Benefits, Compensation & Benefit, Talent Acquisition, Policy, ADP Payroll, Coaching, Labor Relations, Job Evaluation, Organizational...

Education
McMaster University   1998 — 2001
Bachelor of Arts, Area of; Sociology

Humber College
Post Graduate Program, Human Resources Management

Bridget Luca Bridget Luca Toronto, Canada Area Details
Bridget Luca's CAA South Central Ontario Experience March 2002 - January 2005
Job Human Resources Manager at Starbucks
Industry Retail
Experience
Starbucks  April 2015 - Present
Starbucks Coffee Canada  March 2005 - Present
Starbucks Coffee Company  March 2005 - March 2010
CAA South Central Ontario   March 2002 - January 2005
Thomas Cook  1991 - 2002

Skills
Training, Retail, Time Management, Profit, Visual Merchandising, Coaching, Marketing, Talent Management, Loss Prevention, Succession Planning, Hiring, Customer Service, Store Management, Leadership Development, Public Speaking, Team Building, Employee Training, Leadership, Employee Relations, Retail Sales, Merchandising, Team Leadership, Store Operations

Education
Humber College

Vladimir Buyevich Vladimir Buyevich Toronto, Canada Area Details
Vladimir Buyevich's CAA South Central Ontario Experience July 2010 - June 2011
Job Senior Dynamics CRM/SharePoint Consultant at Capgemini
Industry Computer Software
Experience
Capgemini  March 2014 - Present
Toronto Police Service  January 2013 - March 2014
Cognizant Technology Solutions  October 2012 - December 2012
Direct Energy  July 2011 - September 2012
CAA South Central Ontario   July 2010 - June 2011
WebKMS   November 2008 - July 2010

Skills
SharePoint, SSRS, Microsoft Office..., ASP.NET, SharePoint Designer, .NET, WCF, Solution Architecture, C#, InfoPath, Silverlight, Microsoft SQL Server, IIS, T-SQL, JavaScript, Business Intelligence, SSIS, TFS, CSS, Systems Analysis, Web Parts, Scrum, SOA, Requirements Gathering, Database Design, Visual Studio, Agile Methodologies, AJAX, Databases, Deployment, Application Architecture, ASP.NET AJAX, SDLC, Analysis Services, XML, Requirements Analysis, Web Services, SOAP, Enterprise Architecture, LINQ, ASP.NET MVC, Web Applications, Crystal Reports, System Deployment, Visio, UML, Microsoft CRM

Education
Belarusian State University   1988 — 1993
bachelor, Applied Mathematic

Minsk # 50

Laura Craven-Santlal Laura Craven-Santlal Toronto, Canada Area Details
Laura Craven-Santlal's CAA South Central Ontario Experience May 2013 - Present
Job Director of Marketing, Travel & Automotive at CAA South Central Ontario
Industry Leisure, Travel & Tourism
Experience
CAA South Central Ontario   May 2013 - Present
CAA South Central Ontario   October 2007 - April 2013
CAA South Central Ontario   May 2006 - November 2007
CAA Central Ontario   August 2000 - May 2006
Vogue Brassiere Inc.   1997 - 2000
Linda Lingerie Inc.   May 1993 - April 1997

Skills
Direct Marketing, Marketing Communications, Marketing Strategy, Integrated Marketing, Advertising, Sponsorship, Brand Management, Marketing, Loyalty Marketing, Digital Marketing, Marketing Management, Social Media Marketing, Online Advertising, Market Research, Budgets, Product Marketing, Brand Development, Marketing Research, Direct Mail, Campaign Management, Loyalty Programs, Analytics, Creative Direction, Strategic Planning, Customer Acquisition, Product Management, Strategy, Multi-channel Marketing, Branded Content, B2B, Competitive Analysis, Management, B2B Marketing, Strategic Partnerships, Relationship Marketing, Email Marketing, Customer Insight, Customer Retention, Lead Generation, Corporate Branding, Database Marketing, Segmentation, Online Marketing, Corporate Communications, Digital Strategy, Interactive Marketing, Leadership, Team Building

Education
Schulich School of Business   2012 — 2012
Strategic Brand Management & Product Marketing, Marketing

Concordia University   1990 — 1993
B.Comm, Management

Vanier College   1987 — 1989
Social Science, Commerce, French, Women's Studies

V.C.C.H.S.   1983 — 1987
Business

David Bigelow David Bigelow Toronto, Canada Area Details
David Bigelow's CAA South Central Ontario Experience 1995 - April 1999
Job Business Development Manager at Richmond Hill Chamber of Commerce
Industry Nonprofit Organization Management
Experience
Richmond Hill Chamber of Commerce  Director, Membership DevelopmentToronto Board of Trade1999 - 2007
CAA South Central Ontario   1995 - April 1999

Skills
Social Media, Negotiation, Business Development, Public Speaking, Leadership, Coaching, Event Planning, Sales, Marketing Communications, Fundraising, Media Relations, Event Management, Sales Process, Human Resources, Marketing Strategy, Executive Management, Strategic Planning, Community Development, Small Business, Volunteer Management, Social Media Marketing, Nonprofits, Entrepreneurship, Public Relations, Non-profits, Marketing, Strategy, Sponsorship, New Business Development

Education
Humber College
Diploma, retail Merchandising Management

Caroline Mercer Caroline Mercer Kitchener, Canada Area Details
Caroline Mercer's CAA South Central Ontario Experience September 2010 - November 2011
Job CSCO Meetings, Groups and Events at HRG
Industry Leisure, Travel & Tourism
Experience
HRG North America  May 2014 - Present
MeritBiz   November 2011 - May 2014
CAA South Central Ontario   September 2010 - November 2011
HRG North America  March 2007 - March 2010
HRG North America  March 2000 - March 2007
Thomas Cook Direct   1996 - 2000
Just Vacations   1995 - 1997
Thompson Vacations   1990 - 1991

Skills
Team Leadership, Travel Management, Time Management, Business Travel, Sabre, Online Travel, Leisure Travel, Account Management, Tourism, Contract Negotiation, Hotels, Negotiation, Airlines, Customer Service, Sales Management, New Business Development, Sales

Education
Humber College   1986 — 1987
Travel and Tourism

Georgetown High School

Milton District High School

Michele Vincent Michele Vincent Toronto, Canada Area Details
Michele Vincent's CAA South Central Ontario Experience February 1999 - August 2009
Job Sales and Service Manager at Grey Power Insurance Brokers Inc.
Industry Insurance
Experience
Grey Power Insurance Brokers Inc.   December 2011 - Present
Grey Power Insurance Brokers Inc.   September 2009 - December 2011
CAA South Central Ontario   February 1999 - August 2009
Belair Direct Insurance   1997 - 1999

Skills
Insurance, Customer Service, Coaching, Call Center, Underwriting, Team Leadership, Sales, Customer Retention, General Insurance, Business Analysis, Call Centers, Employee Benefits, Team Building, Leadership, Performance Management, Account Management, Customer Satisfaction, Sales Management, Risk Management, Budgets, Analysis, Management, Process Improvement, Time Management

Education
York University   1991 — 1995
Bachelor of Arts

George Brown College
Diploma, Management

Donna Sharpe Donna Sharpe Kitchener, Canada Area Details
Donna Sharpe's CAA South Central Ontario Experience March 2008 - April 2009
Job Office Manager at Orangeville Animal Hospital
Industry Veterinary
Experience
Orangeville Animal Hospital   July 2009 - Present
CAA South Central Ontario   March 2008 - April 2009
CAA South Central Ontario   February 2001 - March 2008
CAA South Central Ontario   June 1996 - February 2001

Education
Georgian College
Practical Nursing, Vocational Nursing and Nursing Assistants

Humber College   1994 — 1996
Travel & Tourism

Kalyan Subramaniam FCIP, CGA, CPA, CMA, CRM, MBA Kalyan Subramaniam FCIP, CGA, CPA, CMA, CRM, MBA Toronto, Canada Area Details
Kalyan Subramaniam FCIP, CGA, CPA, CMA, CRM, MBA's CAA South Central Ontario Experience June 2013 - November 2014
Job Senior Business Analyst/Finance Professional
Industry Insurance
Experience
Aviva Canada  November 2014 - March 2015
CAA South Central Ontario   June 2013 - November 2014
Insurance Systems Inc.  June 2010 - May 2013
Chartis Insurance Company of Canada  January 2010 - March 2010
Chartis Insurance Company of Canada  2010 - 2010
ACE INA Insurance  2007 - 2009
Everest Reinsurance Company  2002 - 2007
Economical Insurance Group  2001 - 2002
Zurich Canada  1999 - 2001

Skills
Accounting, Analysis, Mentoring, Reconciliation, Insurance, General Ledger, Auditing, PeopleSoft, Financial Analysis, Financial Reporting, Business Analysis, Risk Management, Forecasting, Accounts Receivable, Financial Accounting, Process Improvement, Accounts Payable, Financial Control, SOX, Business Strategy, Strategic Planning, MIS, Business Process, Excel, GAAP, Team Leadership, Financial Management, IFRS, Compliance, SAP, Corporate Finance, Process Engineering, Problem Solving, Microsoft Excel, Account Reconciliation, Managerial Finance, Management, Requirements Gathering, Business Process..., Software Documentation, Requirements Analysis, Financial Modeling, Tax, Training, Variance Analysis, Quality Assurance, Gap Analysis, Strategic Financial..., SDLC, Internal Controls

Education
Laurentian University/Université Laurentienne   2008 — 2010
MBA, Finance

Risk and Insurance Management Society   2009 — 2009
CRM, Risk Management

CMA of Ontario   2005 — 2006
CPA, CMA, Management Accounting

CGA of Ontario   2003 — 2005
CPA, CGA, Accounting and Finance

FCIP - Fellow of Insurance Institute of Canada   2001 — 2002
FCIP, Underwriting

The Chartered Institute of Management Accountants
Associate’s Degree, Management Accounting and Business/Management

Chartered Insurance Institute, UK
Associate’s Degree, Insurance

Insurance Institute of India
Fellow, Insurance

Delhi University
Bachelor’s Degree, Law

University of Madras
Bachelor’s Degree, Accounting, Banking, Law, Economics, Statistics, Business, Management

Pauline Jafri Pauline Jafri London, Canada Area Details
Pauline Jafri's CAA South Central Ontario Experience 1998 - 2009
Job Manager PWD London South at Professional Warehouse Demonstrations
Industry Leisure, Travel & Tourism
Experience
Professional Warehouse Demonstrations  August 2011 - Present
Mona Vie  August 2010 - July 2011
CAA South Central Ontario   1998 - 2009
THE TRAVEL SHOPPE   January 1986 - January 1998
Canadian Airlines  January 1981 - January 1985
Tideland Signal Canada Ltd   January 1979 - January 1981

Skills
Training, Marketing, Time Management, Customer Service, Coaching, Sales, Retail, Payroll, Team Building, Sales Management, Tourism, Marketing Strategy, Account Management, Customer Satisfaction, Team Leadership, Negotiation

Education
Fanshawe College   2009 — 2010
Teaching and Training

Almaguin Highland SS
High School Diploma

Shawn Hu Shawn Hu Toronto, Canada Area Details
Shawn Hu's CAA South Central Ontario Experience September 2014 - March 2015
Job Data warehouse consultant/technical lead at OPG
Industry Information Technology and Services
Experience
Ontario Power Generation  April 2015 - Present
CAA South Central Ontario   September 2014 - March 2015
BMO Financial Group  April 2013 - September 2014
TD  June 2010 - April 2013
Clarity Systems  September 2009 - May 2010
SystemGroup   May 2007 - July 2009
Intel Corporation  January 2006 - March 2007
Microsoft Corporation  February 2003 - January 2006

Skills
MDX, T-SQL, SQL Server 2000-2008, SSAS, SSRS, SSIS, PowerDesigner, Data Warehousing, Business Intelligence, Data Modeling, Master Data Management, SharePoint, Analysis Services, Microsoft SQL Server, ETL, Erwin, OLAP, Databases, SDLC, Database Design

Education
China University of Geosciences   2000 — 2003
Master, Computer Science

Tracy MacLean Tracy MacLean Toronto, Canada Area Details
Tracy MacLean's CAA South Central Ontario Experience August 1995 - November 1998
Job Manager Sales & Customer Experience at WalMart Canada Bank
Industry Consumer Services
Experience
Walmart Canada Bank   September 2013 - Present
Mobilicity  March 2010 - September 2013
Percepta  June 2007 - October 2009
ELCO Insurance Brokers   September 2006 - January 2007
TeleTech  July 2002 - September 2006
Direct Link Insurance   March 2002 - July 2002
Human Resources Development Canada  October 2001 - January 2002
Johnson Incorporated   November 1998 - May 2001
CAA South Central Ontario   August 1995 - November 1998

Skills
Customer Service, Consumer Products, Program Management, Operations Management, Personal Lines Insurance, Contact Centre..., Cisco Switches, Avaya, CRM software, Amdocs, CTI, VoIP, Qfiniti, NICE, Telecommunications, Telephony Systems, DartVu, FEMTOCELL, IVR, CITRIX, Operating Budgets, Customer Retention, Business Strategy, Crisis Management, Business Continuity..., Property & Casualty..., Sales Management, Corporate Sales..., Email Strategy, Web Chat, Online Help, Online Communications, Offshore Management, Offshore Operations, Technical Support, CRM, Customer Satisfaction, Contact Centers, Quality Assurance, Automotive, Fleet Management, fleet oper, Ford, Warranty, Claims Handling, Managerial Finance, Financial Strategy, customer ret, Customer Acquisition, Team Building

Education
Sheridan – Continuing and Professional Studies   2015 — 2017
Digital Marketing, Business Administration, Management and Operations

C.O.P.C.   2009 — 2015
Ongoing course work, Workforce Management

Sir Sanford Fleming College   1990 — 1993
Human Resources Management, Business Administration

Vicky Goudogiannis Vicky Goudogiannis Toronto, Canada Area Details
Vicky Goudogiannis's CAA South Central Ontario Experience September 2011 - December 2011
Job Human Resources Generalist at Blueprint Software Systems Inc.
Industry Human Resources
Experience
Blueprint Software Systems Inc.   March 2015 - Present
Yamaha Canada Music  December 2011 - February 2015
CAA South Central Ontario   September 2011 - December 2011
Morneau Shepell  June 2000 - December 2010

Skills
Training, Employee Relations, Human Resources, Customer Service, HRIS, Performance Management, Continuous Improvement, Deferred Compensation, Management, Recruiting, Benefits Administration, Employee Benefits, Time Management, Personnel Management, Strategic Planning, Leadership, Payroll, Project Management, Employee Engagement, Onboarding, Employee Training

Education
Centennial College
Human Resources Management Certification

Onondaga Community College
Associate Degree in Applied Science, Business

Christine Allum Christine Allum Toronto, Canada Area Details
Christine Allum's CAA South Central Ontario Experience April 2013 - Present
Job Community Development & Urban Planning Professional
Industry Architecture & Planning
Experience
CAA South Central Ontario   April 2013 - Present
CAA South Central Ontario   October 2010 - March 2013
City of Toronto, City Planning Department   May 2007 - August 2008
MMM Group, Planning and Environmental Design Department   October 2007 - April 2008

Skills
Sustainable Development, Policy Analysis, Urban Planning, Transportation Planning, Land Use Planning, Environmental Planning, GIS, ArcGIS, Community Development, Sustainability, Survey Design, Data Analysis, Social Media Marketing, Business Process..., Business Process Mapping, Urban Design, Analysis, Proposal Writing, Qualitative Research, Report Writing, Research, Project Management

Education
Cardiff University / Prifysgol Caerdydd   2008 — 2009
MSc, City and Regional Planning

York University   2004 — 2008
BA Hons, Geography and Urban Studies

Jason Boyce Jason Boyce Toronto, Canada Area Details
Jason Boyce's CAA South Central Ontario Experience January 2014 - Present
Job Customer Care Management Professional
Industry Telecommunications
Experience
CAA South Central Ontario   January 2014 - Present
Canadian Tire  July 2013 - January 2014
Just Energy  March 2007 - March 2012
Just Energy  November 2005 - March 2007
Just Energy  August 2003 - November 2005
Just Energy  February 2002 - August 2003
Direct Energy  April 2000 - February 2002

Skills
Workforce Management, Coaching, Team Building, Energy, Performance Management, Recruiting, Business Strategy, Natural Gas, Customer Satisfaction, Customer Retention, Customer Experience, Training, Call Center, Customer Service, Contact Centers, Project Management, Strategic Planning, Team Leadership, Change Management, Process Improvement, Business Process..., Business Analysis, Operations Management, Call Centers, Leadership, Quality Assurance, CRM, Vendor Management, Account Management, Analysis, Data Analysis, Management, Team Management, Telecommunications, Business Development, Forecasting, Sales Operations, New Business Development, Sales, Program Management, Sales Management, Contract Negotiation, Troubleshooting, Employee Training, Project Planning, Outsourcing, Software Documentation, Salesforce.com, Budgets, Teamwork

Education
George Brown College   1996 — 1998
Graphic Design

Pennie Williams Pennie Williams Toronto, Canada Area Details
Pennie Williams's CAA South Central Ontario Experience May 2009 - August 2010
Job CPACGA (Retired)
Industry Accounting
Experience
CAA South Central Ontario   May 2009 - August 2010
Canac Kitchens  August 2003 - August 2008
Telus Mobility  July 2001 - July 2002
Compaq  September 1988 - March 2001

Skills
Strategic Financial..., Forecasting, Financial Analysis, Financial Planning

Education
Centennial College
Business

Shannon Clement Shannon Clement Toronto, Canada Area Details
Shannon Clement's CAA South Central Ontario Experience June 2005 - Present
Job Membership Supervisor at CAA South Central Ontario
Industry Automotive
Experience
CAA South Central Ontario   June 2005 - Present
LCBO  2010 - January 2012
Maritime Life  2002 - 2005
Manulife Financial  1999 - 2005
Cara Operations  September 1998 - 2003
Coats  April 1999 - August 1999
Costco Wholesale  1995 - 1997
Equilease Corp.   June 1995 - August 1995

Skills
Customer Service, Training, Coaching, Marketing, Team Leadership, Insurance, Customer Retention, Call Centers, Process Improvement, Sales, Project Management, Management, Time Management, Program Management, Team Building, Retail, Leadership, Event Planning, Vendor Management, Operations Management, Customer Satisfaction, Performance Management

Education
Centennial College   1996 — 1998
Graduate, Hospitality & Tourism Mgmt.

David Jaglowitz David Jaglowitz Toronto, Canada Area Details
David Jaglowitz's CAA South Central Ontario Experience August 2012 - January 2013
Job Training & Development Specialist
Industry Information Technology and Services
Experience
St. Joseph's Health Centre   January 2013 - October 2014
CAA South Central Ontario   August 2012 - January 2013
eHealth Ontario  June 2009 - February 2012
Mac’s Convenience Stores Inc  August 2004 - November 2008
Canada1 Sales and Marketing   March 2004 - August 2004
MTS Allstream (formerly AT&T Canada)   January 2001 - January 2004
The ALEA Group  1998 - 2001

Skills
Instructional Design, Team Building, Coaching, Microsoft Office, SharePoint, Microsoft Word, Program Management, Visio, Training, Training Facilitation, Course Creation, Training Needs Analysis, Articulate Storyline, E-Learning, SurveyMonkey

Education
Durham College
Teaching and Training Adults Certificate, Adult and Continuing Education and Teaching

University of Waterloo
BA, Psychology

Harvinder Sahi Harvinder Sahi Toronto, Canada Area Details
Harvinder Sahi's CAA South Central Ontario Experience July 2000 - September 2011
Job Financial Analysis Manager at Echelon Insurance Company
Industry Automotive
Experience
Echelon Insurance  March 2012 - Present
Psion  November 2011 - March 2012
CAA South Central Ontario   July 2000 - September 2011
Rockwell Engineers Limited   November 1997 - November 1999
Almondz Global Securities Limited   November 1990 - November 1997

Skills
Forecasting, Business Process..., Accounting, Financial Modeling, Budgets, Strategic Planning, Mergers & Acquisitions, Process Improvement, Financial Reporting, Financial Analysis, Analysis, Strategic Financial..., Business Strategy, Finance, IFRS, Management, Accounts Receivable, Account Reconciliation, Leadership, Internal Controls

Education
Institute of Management Accountants
CMA ( USA), Finance & Accounting

The Institute of Chartered Accountants of India
CA ( India), Accounting & Finance

Kathy Noble Kathy Noble Kitchener, Canada Area Details
Kathy Noble's CAA South Central Ontario Experience December 1987 - Present
Job Travel Consultant at CAA South Central Ontario
Industry Automotive
Experience
CAA South Central Ontario   December 1987 - Present
Oceania Cruises  October 2013 - October 2013
Wardair  August 1987 - November 1987

Skills
Travel Insurance, Customer Service, Customer Retention, Sales, Travel Management, Sales Management, Account Management, Negotiation, Call Center, Team Building, Team Leadership

Education
Centennial College   1980 — 1982
Travel Counsellor, Travel

Barie North Collegiate   1975 — 1980

Lucy Mossa CIP Lucy Mossa CIP Toronto, Canada Area Details
Lucy Mossa CIP's CAA South Central Ontario Experience October 2007 - Present
Job underwriter at CAA South Central Ontario
Industry Automotive
Experience
CAA South Central Ontario   October 2007 - Present
RSA  June 1988 - February 2001

Education
Humber College   1983 — 1986
Business Administration

Patria Paguiligan Patria Paguiligan Toronto, Canada Area Details
Patria Paguiligan's CAA South Central Ontario Experience January 2008 - September 2011
Job Experienced Accounting Professional
Industry Accounting
Experience
Robert Half/PTC   June 2012 - Present
CAA South Central Ontario   January 2008 - September 2011
CAA South Central Ontario   January 2000 - December 2008
CAA South Central Ontario   January 1998 - December 1999

Skills
Financial Reporting, Internal Controls, Forecasting, Accounting, Financial Analysis, Process Improvement, Budgets, Financial Modeling, Tax, Financial Statements, Variance Analysis, Strategic Planning, Performance Management, Auditing, Internal Audit, Finance, Financial Accounting, Consolidation, General Ledger, IFRS, Managerial Finance, Accounts Payable, Account Reconciliation, Payroll, GAAP, Strategic Financial...

Education
Certified General Accountants of Ontario   1995 — 1998
CGA, Accounting

George Brown College   1981 — 1983
Business, Accounting

Alyssa Dulall Alyssa Dulall Toronto, Canada Area Details
Alyssa Dulall's CAA South Central Ontario Experience June 2009 - February 2010
Job Corporate Account Executive
Industry Automotive
Experience
CARSTAR Automotive Canada  March 2015 - Present
Discount Car and Truck Rental  April 2012 - March 2015
Discount Car and Truck Rental  October 2011 - April 2012
Discount Car and Truck Rental  October 2010 - October 2011
Discount Car and Truck Rental  February 2010 - October 2010
CAA South Central Ontario   June 2009 - February 2010
YM INC.  November 2007 - June 2009

Education
Athabasca University
Bachelor of Management

Kan Ni Kan Ni Toronto, Canada Area Details
Kan Ni's CAA South Central Ontario Experience July 2012 - Present
Job Sr. Accountant at IBC
Industry Insurance
Experience
CAA South Central Ontario   July 2012 - Present

Skills
CGA (Certified General..., Business Analysis, Analysis, Process Improvement, Financial Analysis, Financial Reporting, Forecasting, Business Process..., Financial Modeling, Budgets, Microsoft Excel

Education
Fudan University   1994 — 1998
Bachelor's degree

Alex Ivall Alex Ivall Toronto, Canada Area Details
Alex Ivall's CAA South Central Ontario Experience July 2009 - April 2014
Job Service Manager at Whitby Mazda
Industry Automotive
Experience
Whitby Mazda   May 2015 - Present
Yorkdale Dufferin Mazda   April 2014 - May 2015
CAA South Central Ontario   July 2009 - April 2014
CAA SCO   2009 - 2014

Skills
Continuous Improvement, Customer Service, Team Building, Customer Retention, Coaching, Leadership, Business Process..., Negotiation, Management, Program Management, Strategy, Training, Analysis, New Business Development, Strategic Planning, Customer Satisfaction, Process Improvement, Team Leadership, Inventory Management

Education
Centennial College
Diploma, Automotive Technical Administration

Janna Flynn Janna Flynn Toronto, Canada Area Details
Janna Flynn's CAA South Central Ontario Experience August 2012 - Present
Job DISPATCHER at CAA South Central Ontario
Industry Telecommunications
Experience
CAA South Central Ontario   August 2012 - Present
GARDA SECURITY   November 2011 - August 2012

Education
Georgian College   2008 — 2010
LAW & SECURITY ADMINISTRATION

Srini Sistu Srini Sistu Toronto, Canada Area Details
Srini Sistu's CAA South Central Ontario Experience August 2014 - Present
Job Guidewire Consultant at CAA South Central Ontario
Industry Computer Software
Experience
CAA South Central Ontario   August 2014 - Present
Intact Financial Corporation  March 2008 - August 2014
Huawei  January 2006 - December 2007

Skills
Guidewire Configuration..., Java, J2ee, Spring, Hibernate ,JPA, XML, Castor, Jaxp, DOM, SAX, HTML, Java Script, JSP,..., Oracle, SQL, PL/SQL,..., Sun Certified Java..., WebSphere Application..., Apache Tomcat, JBoss Application Server, Web Services, Web Applications, Struts, Database Design, Domain Modeling

Education
National Institute of Technology Karnataka   2003 — 2006
Master of Computer Applications (M.C.A.), Computer Science

Andhra University
bachelor of computer applications, Computer Science

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