TD Insurance
TD Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at TD Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
TD Insurance Salaries. You can even request information on how much does TD Insurance pay if you want to. Learn about salaries, pros and cons of working for TD Insurance directly from the past employees.
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TD Insurance Employees
Sharp Insurance November 2014 - Present
Sharp Insurance August 2013 - November 2014
Mount Royal Choral Association of Calgary August 2013 - February 2014
TD Insurance March 2012 - August 2013
Calgary Boys' Choir November 2012 - May 2013
Fireworks Gallery June 2004 - October 2011
University of Calgary May 2010 - June 2011
Fireworks Gallery 2004 - 2011
University of Calgary Music Department2006-2011 September 2006 - June 2010
Skills
Marketing Communications, Social Media Marketing, Editing, Research, Creative Writing, Musical Theatre, Sales, Microsoft Office, Music Education, Teaching, Grant Writing, Event Planning, Team Leadership, Proposal Writing, Music Theory, PowerPoint, General Insurance, Training, Copywriting, Arabic, Customer Experience, Technical Writing, Organizing, Account Management, Marketing, SPSS, Sales Support, Typing, Sales Operations, Social Media, Nonprofits, Corporate Communications, Customer Service, Management
Education
University of Calgary 2006 — 2011
MA, Musicology
University of Calgary (Calgary 2006 — 2011
Master of Arts, Musicology
Mount Allison University 2001 — 2006
BA, Music and Psychology
Mount Allison University 2001 — 2006
Bachelor of Arts, Music/Psychology double major
CCAC Toronto Central July 2015 - Present
TD Insurance May 2013 - Present
TD Insurance January 2012 - May 2013
Shiny Jewellers February 2009 - October 2011
Skills
Marketing Strategy, Marketing Communications, Advertising, Social Media Marketing, Marketing, Social Media, Account Management, New Business Development, Digital Marketing, Sales, Direct Marketing, Sales Management, Public Relations, Market Research, Customer Service, Event Management, Marketing Management, Management, CRM
Education
George Brown College
Fashion Management, Fashion Management
Seneca College of Applied Arts and Technology
Business Manangement, Business, Management, Marketing, and Related Support Services
South Strand Insurance Services LLP October 2013 - Present
Southeastern Alliance Underwriters July 2014 - December 2014
USI Insurance Services September 2012 - July 2013
TD Insurance June 2010 - October 2012
Arthur J. Gallagher & Co. August 2004 - June 2010
Central Valley Insurance Services, Inc. September 1987 - August 2004
Boccaccio & Susanin Inc. July 1985 - September 1987
Frank B. Hall & Company Inc. May 1979 - July 1985
Skills
Underwriting, Insurance, Property & Casualty..., Casualty, Legal Liability, Workers Compensation, Risk Management, General Insurance, Liability, Professional Liability, Commercial Lines, Reinsurance, Brokers, Umbrella Insurance, Time Management, Financial Statements, Executive Management, Strategic Planning, Financial Risk, Team Building, Captives, Claim, Health Insurance, Employee Benefits, Disability Insurance, Life Insurance, D&O, Claims Management, Excess, Fixed Annuities, Enterprise Risk..., Inland Marine, Employment Practices..., Sales Management, Leadership, Term Life Insurance, Homeowners, Long-term Care, Small Business, Strategic Financial..., Accident, Liability Analysis, Insurance Law, Risk Assessment, Litigation Management, Management, Finance, Marine Insurance, Portfolio Management, Financial Analysis
Education
University of Hartford 1981 — 1983
MBA, Finance
Northeastern University 1969 — 1973
BS, Management/Liberal Arts
Organizational Solutions Inc. November 2011 - Present
TD Insurance October 2011 - November 2011
RBC Insurance September 2010 - October 2011
RBC Insurance July 2009 - September 2010
RBC Insurance June 2006 - July 2009
RBC Insurance August 2005 - June 2006
RBC Insurance February 2005 - August 2005
Skills
Disability Insurance, Disability Management, Health Insurance, Claims Management, Management, Customer Service, Employee Benefits, Insurance, Performance Management, Case Managment, Workers Compensation, Case Management, Organization &..., Employee Training, Client Presentation, Process Improvement, Team Building, Computer Proficiency, Coaching, Insurance Claims, Team Leadership, Collaborative Problem..., Change Management, Reliability
Education
Laurentian University/Université Laurentienne 1999 — 2006
Bachelor of Science of Language, Translation
Td insurance February 2013 - Present
National Money Mart November 2009 - February 2013
army and navy department store March 2009 - April 2010
Shaw Communications November 2008 - March 2009
Skills
Customer Service, Call Center, Excel, Credit, Administration, Microsoft Office, Word, PowerPoint, Retail, Call Centers, Human Resources, Time Management, Insurance, Telephone Skills, Sales, Organizational..., Microsoft Excel, Microsoft Word, Team Building, Teamwork
Education
Northern Alberta Institute of Technology / NAIT 2010 — 2013
BBA, Human Resource
S.C.I.R ltd November 1998 - Present
SCIR ltd November 1990 - Present
BDC 2011 - 2012
NBC 2010 - 2011
Hydro Québec April 2008 - December 2008
Videotron 2007 - 2007
Meloche Monnex 2005 - 2006
TD Insurance 2004 - 2006
CRIM 2001 - 2002
Metalink 1992 - 1995
Skills
Architecture, Project Management, Information Technology, Strategic Planning, Enterprise Architecture, SOA, Solution Architecture, Agile Methodologies, Business Analysis, Requirements Analysis, RUP, Software Project..., Governance, Business Intelligence, IT Strategy, UML, Integration, PMP, ITIL, Scrum, Architectures, .NET
Education
McGill University 1983 — 1986
Post Grad Diploma, Management
Tel Aviv University 1970 — 1973
B.SC, Mathematics & Computer Science
TD Insurance June 2007 - Present
TD Insurance June 2001 - June 2007
Internet Direct August 1997 - May 2001
Skills
Windows 7, Active Directory, Troubleshooting, Windows Server, Team Leadership, Call Centers, Windows XP, XP, Dell Computers, Customer Service, Auditing, Printers, Call Center, CompTIA A+ Certification, Project Management, Imac, Technical Support, Business Analysis, Change Management, Risk Management, Hardware
Education
George Brown College 1997 — 1998
TD Insurance January 2015 - Present
TD Insurance June 2014 - January 2015
TD Insurance November 2012 - June 2014
TD Insurance February 2007 - November 2012
Cunningham Lindsey April 2001 - February 2007
Education
Insurance Institute of Canada
Chartered Insurance Professional
Mohawk College
Business of Insurance
UPEI
Bachelor of Business Administration (B.B.A.)
TD Insurance May 2005 - Present
Skills
Banking, Talent Management, Performance Management, Change Management, Human Resources, Recruiting, Employee Relations, Coaching, Risk Management, Customer Service, Leadership
Education
McGill University 1979 — 1982
Bachelor of Arts (B.A.), Labor and Industrial Relations / Economics
Athena Automation Ltd. May 2015 - Present
Arup January 2011 - May 2015
TD Insurance March 2010 - January 2011
Symcor January 2008 - January 2009
Skills
Recruiting, HRIS, Employee Relations, Employee Benefits, Human Resources, Employee Engagement, Onboarding, Business Partner Support, International Mobility, HR Policies, Benefits Administration, Applicant Tracking..., New Hire Orientations, Teamwork, Microsoft Excel, Interviews, Customer Service
Education
York University 2010 — 2011
BHRM, Human Resources Management
Humber College 2007 — 2009
Business Administration, Business Administration - HR Stream
TD Insurance March 2014 - Present
TD Insurance April 2013 - July 2013
Cogeco Cable January 2012 - December 2012
Le Château November 2009 - March 2011
Vidéotron March 2009 - June 2009
Cogeco Cable August 2007 - December 2008
TEKsystems February 2003 - August 2007
SQLiaison June 2002 - February 2003
Ideas and Associates March 2000 - May 2002
Richter Systems June 1998 - April 2000
Skills
Oracle, OLAP, OLTP, ETL, SQL, Data Warehouse..., Database Design, Data Modeling, Data Analysis, Data Mining, Oracle Warehouse Builder, Oracle Warehouse..., Oracle PL/SQL..., Oracle Designer, Oracle Discoverer, Oracle E-Business Suite, Oracle SQL Developer, Database-driven Web..., Databases
Education
Lomonosov Moscow State University (MSU) 1981 — 1987
M.Sc., Applied Mathematics and Computer Science
USI Insurance Services September 2012 - Present
TD Insurance August 2002 - September 2012
Northern General Services September 1996 - September 2002
Skills
Underwriting, Insurance, Property & Casualty..., Banking, Risk Assessment, Credit, Risk Management, Commercial Lending, Loans, Organizational..., Portfolio Management, Enterprise Risk..., Commercial Banking, Workers Compensation, Commercial Insurance, Strategic Planning
Education
Northeastern University 1971 — 1975
Business Administration and Management, General
Matignon High School - Cambridge Ma. 1966 — 1970
USI Affinity September 2012 - Present
TD Insurance September 2000 - September 2012
Pioneer Health Systemers April 1997 - September 2000
Skills
Underwriting, Insurance, Account Management, Property & Casualty..., Customer Service, Marketing Communications, Manage Client..., Customer Oriented, Customer Retention, Customer Experience, Life Insurance, Marketing Strategy
Education
Holyoke Community College 1994 — 1997
Associates in Business
TD Bank Group August 2014 - Present
TD Bank Group June 2013 - August 2014
TD Insurance December 2011 - May 2013
IBI Group August 2011 - November 2011
Statistics Canada April 2011 - August 2011
Mirvish Enterprises September 2007 - May 2011
Infinity Formula Productions March 2007 - August 2009
Nova Inc September 2006 - February 2007
Skills
Customer Service, Excel, Social Networking, Administration, Microsoft Office, Team Leadership, Time Management, Business Communications, Personnel Recruiting, HRIS, Detail Orientation, Onboarding, Training & Development, Sourcing, Candidate Screening, Able To Multi-task, Talent Acquisition, Insurance, Entertainment, Screening Resumes, Performance Management, Employee Training, Interviews, Personnel Selection, Microsoft Excel, Human Resources, System Administration
Education
York University - Joseph E. Atkinson Faculty of Liberal and Professional Studies 2009 — 2011
Bachelor of Administrative Studies, Human Resources Management
Humber College 2003 — 2006
Film & Television Production
TD Insurance January 2015 - Present
Aviva Canada July 2011 - January 2015
Aviva Canada May 2010 - July 2011
TD Insurance February 2009 - May 2010
TD Insurance July 2003 - January 2009
Morneau Sobeco May 2002 - August 2002
Skills
Actuarial Science, Modeling, ALM, Economic Capital, Insurance, SAS, Property & Casualty..., Underwriting, Risk Management, Financial Modeling, Data Analysis, Analysis, Statistical Modeling, Valuation, Predictive Modeling
Education
HEC Montréal 2007 — 2011
MBA, Management and Finance
Casualty Actuarial Society 2002 — 2006
Fellow of the Casualty Actuarial Society
Université Laval 2000 — 2003
Bachelor, Actuarial Sciences
Externat Sacré-Coeur 1993 — 1998
Externat Sacré-Coeur High School 1993 — 1998
high school
Céline Martin Conseil February 2014 - Present
Alsago Inc. 2015 - 2015
Alsago Inc. 2015 - 2015
TD Insurance November 2008 - November 2013
Conférence régionale des élus de Montréal July 2007 - October 2008
Université du Québec à Montréal - Institut des sciences de l'environnement February 2006 - July 2007
Centre d'écologie urbaine de Montréal October 2003 - January 2006
Procter & Gamble September 1999 - August 2000
Skills
Corporate Social..., Sustainable Development, Project Management, Environmental..., Environmental Impact..., Environmental Awareness, ISO 14001, Communication, Stakeholder Engagement, Environmental Policy, Sens de l'analyse, Capacité à s'adapter..., Capacité à faire..., Gestion de projet, Mobilisation, Planification, Coordination d'équipe, Développement de projet, Développement durable, Facilitation, Co-design, Co-création, Design Thinking, Relations citoyennes
Education
edX - MIT - Presencing Institute
U.Lab: Transforming business, Society and Self (Otto Scharmer), U Theory
Lupuna
Art of Hosting - L'art de la rencontre
SAJE - Commission scolaire Marguerite-Bourgeoys
Attestation de spécialisation professionnelle (ASP), Lancement d'une entreprise
UQAM
Formation Gestion des organisations - développement durable
UQAM
Maitrise en Sciences de l'Environnement, Gestion des organisations
University of Northumbria at Newcastle
Bachelor of Applied Science (BASc), Chimie analytique, first class
institut universitaire technologique Léonard de Vinci
Diplôme universitaire technologique, Mesures physiques
TD April 2013 - Present
TD Insurance March 2009 - April 2013
McGill University July 2006 - June 2010
Twist Image October 2008 - January 2009
Ice.com February 2008 - September 2008
McGill University Executive Institute October 2006 - June 2008
Pfizer Canada May 2007 - January 2008
OgilvyOne October 2004 - May 2006
Arnold Worldwide August 2002 - August 2004
WGBH 2000 - 2000
Skills
Web Analytics, Omniture, Adobe Creative Suite, Microsoft Office, Web Project Management, Web Strategy, SEM, Email Marketing, SEO, Marketing Communications, Interactive Marketing, Digital Strategy, Digital Marketing, Social Media Marketing, Analytics, E-commerce, Direct Marketing, Google Adwords, Market Research, Web Design, Competitive Analysis, Entrepreneurship, Project Management, Strategy, CRM, Online Advertising, Marketing, Brand Development, Mobile Devices, Brand Management, Media Planning, Analytique
Education
McGill University 2006 — 2010
MBA
Tufts University 1997 — 2002
BA
American School Foundation 1993 — 1997
HS
Wawanesa Insurance November 2013 - Present
TD Insurance July 2012 - July 2013
TD Waterhouse Investor Services April 2000 - July 2012
Skills
Mutual Funds, Options, Trading, Bonds, Wealth Management, Foreign Exchange, Fixed Income, Banking, Investments, Derivatives, Credit, Bloomberg, Securities, Customer Service, Equities, Microsoft Excel, Risk Management, PowerPoint
Education
Northern Alberta Institute of Technology / NAIT 1998 — 2000
Business Administration, Finance, General
Red Deer College 1992 — 1994
Rehabilitation Diploma
RBC June 2014 - Present
RBC May 2012 - Present
TD Bank Group March 2011 - April 2012
TD Bank Group June 2009 - March 2011
Insurance Institute of Canada 2009 - 2011
TD Insurance 2000 - June 2009
YYZ Lifestyle Magazine 2005 - 2007
Education
McGill University
Bachelor of Science (B.Sc.), Psychology
University of Toronto
Certificate, Management Fundamentals
University of Toronto
Certificate, Professional French Translation
Molson Coors Canada May 2013 - Present
Tim Hortons November 2010 - April 2013
Transcontinental May 2009 - November 2010
TD Insurance May 2006 - May 2009
Skills
Forecasting, Budgets, Variance Analysis, Process Improvement, Financial Analysis, Business Analysis, Financial Reporting, Financial Statements, Accounting, Account Reconciliation, Consolidated Financial..., Initiator, Time Management, Highly detail oriented, Teamwork, Trend Analysis, Communication Skills, Interpersonal Skill, Problem Solving, Change Management, Finance, Financial Accounting, Analysis
Education
CMA Quebec 2009 — 2011
CMA designation, Accounting
HEC Montréal 2006 — 2009
Bachelor of Business Administration (B.B.A.), Accounting
Shared Services Canada March 2015 - July 2015
Shoppers Drug Mart January 2014 - December 2014
DIRECTV February 2013 - September 2013
TD Insurance April 2011 - January 2013
Manulife Affinity April 2009 - December 2010
First Canadian Title December 2007 - January 2009
Adea Solutions March 2007 - December 2007
Cactus Commerce May 2006 - March 2007
Indigo Books & Music Inc. May 2006 - October 2006
devtopia May 2005 - May 2006
Skills
Microsoft SQL Server, Architecture, XML, Agile Methodologies, Web Services, SharePoint, SOA
Education
National Institute of Design 1986 — 1992
PEP, Graphic Design
Ispatr EM School
TD Insurance March 2013 - Present
TD Insurance October 2011 - March 2013
The McAuley Group ( S. J. McAuley & Associates Ltd. ) March 2003 - October 2011
Hamilton Physiotherapy Clinic May 2001 - March 2003
Skills
Claim, Liability, Case Management, Healthcare, Mediation, Analysis, Negotiation, Rehabilitation, Accident, Insurance, Customer Service, Risk Management, Relationship Management
Education
Insurance Institute of Canada 2012 — 2017
Chartered Insurance Professional (CIP)
Certification in Hanoun Medical Evaluation and Rehabilitation and Physical Demand Analysis 2002 — 2002
McMaster University 1997 — 2001
B.Kin, Kinesiology and Commerce
Ville de Montréal July 2013 - July 2014
CN January 2013 - March 2013
Banque nationale du Canada June 2012 - September 2012
TD Insurance April 2011 - March 2012
Transat August 2010 - November 2010
Loto-Québec July 2009 - June 2010
Technologie Nter February 2007 - June 2009
Loto-Québec April 2006 - February 2007
Metro-Richelieu May 2005 - February 2006
Skills
Agile Methodologies, Testing, Quality Assurance, DES, SAP, Software Documentation, Scrum, C++, Visio, SQL, MS Project, Integration, SharePoint, Business Intelligence, Business Analysis, Unix, Software Development, XML, Software Project..., Requirements Analysis, Java, ITIL, Microsoft SQL Server, Software Quality..., Quality Center, SDLC, Oracle
Education
HEC Montreal 2003 — 2004
Certificat, Gestion de projet
Sherbrooke University 1995 — 1997
Maitrise, Sciences appliquées
Institut national des Télécommunications, Maroc 1986 — 1990
Ingénieur, Télécommunications
SNC-Lavalin May 2014 - Present
TD June 2011 - April 2014
TD Insurance March 2012 - August 2012
TD Insurance January 2008 - August 2011
TD Insurance April 2005 - December 2007
Skills
Deferred Compensation, Human Resources, Benefits Administration, PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Office, Consulting, Employee Benefits, Management, Data Analysis, Performance Management, Ressources humaines
Education
HEC Montréal 2008 — 2011
MBA, Gestion
2002 — 2004
Industrial Relations, Industrial relations
TD Insurance March 2013 - Present
Quik Loans July 2011 - Present
Education
Reeves College (CDI), Calgary AB 2010 — 2011
Diploma, Business Administration Management
Mount Royal College 2009 — 2010
Various Courses, Math, English, Economics
Optimum Informatique Inc. June 2014 - Present
INCUBATECH January 2011 - Present
ACCEO Solutions September 2013 - May 2014
TD Insurance November 2012 - June 2013
Banque Laurentienne March 2012 - November 2012
UTILICASE Inc. January 2011 - February 2012
UTILICASE Inc. April 2010 - December 2010
UTILICASE Inc. September 2007 - December 2010
UTILICASE Inc. September 2004 - March 2010
Skills
Quality Assurance, Testing, SQL Server, Programming, Integration, Databases, .NET, MS Project, Visio, SQL, SharePoint, PL/SQL, Visual Basic, XML, VB.NET, Visual Studio, Microsoft Office, TFS, IIS, Excel, Software Project..., Project Management, Microsoft Excel, Microsoft SQL Server
Education
CEGEP Ahuntsic 1991 — 1995
Computer science, Computer science
McGill University
Certificate in Computer management and analysis, Computer science
TD Insurance March 2015 - Present
BMO Financial Group March 2014 - February 2015
TD September 2012 - February 2014
CIBC October 2011 - October 2012
TD Bank October 2010 - September 2011
RBC Bank October 2009 - September 2010
CIBC July 2008 - September 2009
CIBC April 2006 - June 2008
Skills
Time Management, Management, Project Planning, MS Project, Integration, Team Management, Human Resources, Budgets, Testing, Enterprise Software, Policy, Project Management, Program Management, User Acceptance Testing, Team Leadership, Process Improvement, Analysis, Leadership, Software Documentation, CRM, Performance Management
Education
York University - Schulich School of Business 2006 — 2006
Masters Certificate, Project Management
Loyalist College 2001 — 2001
Foundation Certificate, Information Technology Service Management
Ryerson University 1997 — 2001
BCOM, Information Systems, Finance
TD Securities November 2008 - Present
TD Insurance April 2007 - October 2008
Freedom 55 Financial June 2006 - January 2007
OARnet August 1999 - December 2005
OARnet November 1997 - July 1999
Skills
Project Planning, Project Implementation, Business Analysis, Requirements Gathering, Process Improvement, Use Case Analysis, Risk Based Testing, System Integration..., Non-functional Testing, Production Support, People Management, Cross-functional Team..., International Management, Operational Risk..., IT Management, IT Operations, Capital Markets, Trading Systems, Management
Education
McMaster University
Associate Ceritficate in IT Project Management
McMaster University
Advance Certificate of Completion in Business Analysis
The Ohio State University
Bachelor of Science, Financial Planning and Services
The Ohio State University
Bachelor of Arts, International Business
The Ohio State University
Bachelor of Science, Economics, minor in Computer Science
TD Insurance June 2007 - Present
TD Meloche Monnex November 1998 - Present
Air Canada January 1993 - November 1998
Banque Nationale 1990 - 1992
Banque Nationale 1986 - 1990
Skills
Business Analysis, PMP, PMO, Risk Management, Change Management, IT Strategy, ITIL, Business Process..., Leadership, Governance, Project Portfolio..., IT Management, Business Intelligence, Business Process, Integration, Project Delivery, SDLC, Enterprise Architecture, Vendor Management
Education
Université de Montréal - HEC Montréal
Desjardins December 2014 - Present
Oceli Conseil Inc November 2005 - Present
Desjardins June 2010 - Present
TD Insurance November 2009 - June 2010
IBM July 2007 - August 2009
Federation des Caisses Populaires Desjardins du Québec November 2005 - July 2007
Alcan October 2002 - November 2005
Alcan Inc May 2000 - October 2002
IBM January 1995 - April 2000
Alcan 1990 - 1991
Skills
MS Project, Project Management, EPM, PMO Development, Project Portfolio..., Process Engineering, Business Analysis, ITIL Certified, SharePoint, ERP, Leadership, PMO, PMP
Education
Université de Sherbrooke 1991 — 1994
Bac, Informatique de Gestion
Microsoft 2012 — 2012
Microsoft Bootcamp, EPM (Enterprise Portfolio Management)
Certification ITIL Foundation V3 2009 — 2009
Certification ITIL Foundation V3
Pink Elephant 2001 — 2001
ITIL Foundation
HEC Montréal 2000 — 2000
Project Management
IBM 1999 — 1999
IBM Developer's symposium
Collège Édouard-Montpetit 1988 — 1990
Diplôme d'étude collégial, Informatique
TD Insurance December 2009 - Present
Staples Promotional Products September 2008 - December 2009
Nissan Canada Inc August 2007 - September 2008
Maui Jim August 2005 - August 2007
Skills
Event Planning, Project Management, Client Relationship..., Brand Marketing, Internal / External..., Marketing Communications, Social Media, Advertising, Management, Account Management, Direct Marketing, Event Management, Sales, CRM, Budgets, Training, Marketing, Marketing Strategy
Education
Humber College 2001 — 2003
Fashion Marketing, Marketing
Our Lady of Mount Carmel Secondary School
S.S.D
TD Bank Group December 2013 - Present
TD 2013 - 2014
TD Insurance April 2013 - November 2013
Financial Sector Supervision, Ministry of Finance, Govt. of Saint Lucia September 2007 - July 2012
The New India Assurance Co. Ltd. February 2007 - August 2007
The New India Assurance Co. (T&T) Ltd., Port of Spain, Trinidad March 2002 - February 2007
The New India Assurance Co. Ltd. May 1997 - February 2002
Skills
Underwriting, Reinsurance, Insurance, Claim, Risk Management, Insurance Regulation &..., New Business Development, Financial Risk, Property & Casualty..., Commercial Insurance, Brokers, Casualty, General Insurance, Financial Analysis, Claims Management, Risk Assessment, Team Leadership, Banking, Portfolio Management, Operations Management, Strategic Financial..., Analysis, Finance, Customer Service, Financial Services, Mutual Funds, Management, Liability, Training, Process Improvement
Education
G. S. College of Commerce & Management Studies, Nagpur University
MBA, Marketing & Personal
Nagpur University
B.Sc., Mathematics
TD Insurance March 2014 - Present
Teplitsky, Colson LLP August 2011 - January 2014
Teplitsky, Colson LLP August 2010 - June 2011
Ministry of Immigration 2006 - 2006
Agence Ometz 2002 - 2006
Knesset, Israeli Parliament 1999 - 2002
Skills
Employment Law, Legal Research, Civil Litigation, Commercial Litigation, Mediation, Corporate Law, Litigation, Human Rights, Legal Writing, Alternative Dispute..., Administrative Law, Courts, Dispute Resolution, Legal Advice, International Law, Arbitration, Appeals, Personal Injury
Education
McGill University 2006 — 2010
LL.B., B.C.L., Law
The Hebrew University 1996 — 2002
M.A., B.A., Sociology
TD Bank Group April 2012 - Present
TD Bank Group October 2011 - April 2012
TD Insurance April 2009 - November 2011
TD Insurance August 2008 - April 2009
Tek Systems August 2005 - August 2008
ING June 2004 - July 2005
Loto Québec March 2003 - June 2004
École Polytechnique de Montréal December 2001 - March 2003
Gemplus Inc August 2000 - June 2001
IBM April 1999 - February 2000
Skills
Agile Methodologies, UML, Team Leadership, Team Building, Risk Management, Process Improvement, Scrum, RUP, COBIT, ITIL, Cross-functional Team..., CMMI, Project Management, Mentoring, Emotional Intelligence, Governance, Quality Assurance, Program Management, BPMN, Business Process..., PMBOK, SDLC, Business Analysis, Analysis, Project Delivery, Software Documentation, Project Portfolio..., Change Management, PMO, SharePoint, PMP, Visio, MS Project, Information Technology, Microsoft Project
Education
Université de Montréal - Ecole polytechnique de Montréal 1997 — 2001
B. Eng.
HEC Montréal 1996 — 1997
B.B.A.
Canada-Nova Scotia Offshore Petroleum Board August 2010 - Present
TD Insurance March 2009 - August 2010
Skills
Employee Relations, Performance Management, Human Resources, Talent Management, Onboarding, HRIS, Succession Planning, Talent Acquisition, Employee Engagement, HR Consulting, Interviews, New Hire Orientations, Recruiting, Technical Recruiting
Education
Nova Scotia Community College
Advanced Diploma in Human Resources
Saint Mary's University
Bachelor of Commerce (B.Com.), Human Resources
Eccleston LLP December 2014 - Present
Goldman Sloan Nash & Haber LLP January 2013 - December 2014
Brauti Thorning Zibarras LLP October 2010 - December 2012
TD Insurance September 2009 - October 2010
McMillan LLP May 2007 - June 2009
Skills
Construction Law, Commercial Litigation, Civil Litigation, Legal Advice, Legal Research, Legal Writing
Education
Queen's University 2005 — 2008
Juris Doctor, Law
McGill University 2000 — 2004
B.A., Political Science
St. Michael's College School 1995 — 2000
Metrolinx June 2015 - Present
Validus Research Inc. June 2014 - June 2015
TD Insurance July 2012 - June 2014
Torstar Media Group January 2010 - July 2012
CIBC Wealth Management August 2008 - January 2009
Symcor July 2006 - July 2008
CIBC August 2005 - June 2006
CIBC August 2004 - August 2005
London Life January 2004 - July 2004
London Life November 2003 - January 2004
Skills
SDLC, Business Requirements, Context Diagrams, Business Intelligence, Business Analysis, Quality Assurance, Leadership, Systems Analysis, Software Documentation, UML, Oracle, Data Modeling, Process Improvement
Education
Western University 1976 — 1980
B.Sc., Computer Science
IIBA
TD Insurance
Humber College 2003 — 2005
Certificate, Project Management
Canadian Securites Institute 1989 — 1989
Certificate, Canadian Securities Course
CIBC Technology 2001 — 2005
RUP and UML
Institute of Canadian Bankers 2002 — 2003
Pension Plans
Sheridan College 2001 — 2003
Certificate
Computer Associates International Inc 2001 — 2001
Data Modelling Concepts
West Ferris SS 1971 — 1976
Aviva General Insurance December 2014 - Present
Aviva Canada March 2012 - December 2014
Aviva Canada March 2010 - March 2012
Aviva Canada April 2010 - February 2011
gWorks April 2009 - February 2011
TD Insurance November 2007 - April 2009
Aviva Canada October 2006 - November 2007
Aviva Canada June 2003 - October 2006
Pilot Insurance Company September 2002 - April 2003
CGU Group Canada Ltd. December 2001 - August 2002
Education
INSEAD
General Management Programme for executives
University of Pennsylvania - The Wharton School
General Management Programme for executives
London Business School
General Management Programme for executives
Oakwood Collegiate
IBM Canada Ltd. December 2013 - Present
TD Insurance April 2013 - September 2013
IBM Canada Ltd. November 2012 - April 2013
The CUMIS Group June 2010 - September 2012
Burlington Teen Tour Band Boosters Inc. January 2011 - December 2011
Burlington Teen Tour Band Boosters Inc. January 2009 - December 2010
Insurance Systems Inc. November 2009 - March 2010
CGI Group Inc. October 2004 - December 2008
Maritime Life April 1999 - October 2004
Aetna 1991 - 1999
Skills
Team Leadership, Coaching, Mentoring, Project Management, SDLC, PMP, Project Planning, Change Management, IT Service Management, Management, Insurance Software, Communication, Team Facilitation, Insurance, Requirements Analysis, Team Building, Business Requirements, Project Portfolio..., Software Development, Agile Methodologies, Business Analysis, Testing, Enterprise Software, PMO, Vendor Management, Quality Assurance, Six Sigma, Quality Management, Visio, Requirements Gathering, Business Process..., Integration, Business Process, IT Strategy, Program Management, Project Delivery, MS Project, Software Documentation, Information Technology
Education
York University - Schulich School of Business 2003 — 2004
Project Management
Mohawk College 1979 — 1982
Diploma, Computer Science
TD Insurance September 2012 - Present
Investors Group May 2011 - June 2012
cora's breakfast and lunch 2005 - 2011
Skills
Estate Tax Planning, Insurance Planning, Mortgage Lending, Financial Planning
Education
Nova Scotia Community College 2009 — 2011
Investment Management
Charles P. Allen High
McMaster University 2015 - 2015
TD Insurance January 2014 - September 2014
RBC January 2013 - December 2013
Sapient Global Markets September 2011 - December 2011
Ministry Of Culture And Tourism January 2011 - May 2011
Cara Operations March 2009 - December 2010
University of Toronto Students' Union May 2010 - September 2010
Skills
Project Management, Data Analysis, Research, Microsoft Excel, Customer Service, Public Speaking, Statistics, Operations Management, Sales Management, Marketing Strategy, Product Marketing, Event Planning
Education
McMaster University 2014 — 2016
Candidate Master of Business Administration (M.B.A.)
University of Toronto at Scarborough 2009 — 2012
Honors Bachelors of Arts
George Brown College 2008 — 2009
Certificate
Desjardins June 2010 - Present
TD Insurance July 2005 - February 2010
Canadian National Railway August 2000 - August 2003
Bombardier February 1998 - July 2000
Oracle Corporation June 1997 - January 1998
Bombardier Aerospace - Division Systèmes de Défense June 1996 - June 1997
Bombardier Aerospace June 1992 - June 1996
Ayerst Laboratories Inc (Wyeth) May 1990 - May 1992
Skills
PMP, Business Analysis, MS Project, Visio, Integration, ITIL, Software Project..., Requirements Analysis, Project Portfolio..., SharePoint, IT Management, Project Management, SAP, ERP, Oracle, SAP R/3, Microsoft Project
Education
HEC Montréal 1986 — 1989
Bachelor in Commerce, Information Systems
Collège Marie-Victorin 1984 — 1986
D.E.C., Sciences Administratives
Collège Jean-Eudes 1979 — 1984
CRDN November 2014 - Present
Insurance Institute of Ontario August 2013 - Present
Steamatic Canada Inc. October 2009 - September 2014
ServiceMaster Restore March 2009 - October 2009
Insurance Institute of Canada April 2007 - October 2008
Optimum January 2005 - January 2007
The Co-operators January 2002 - January 2005
TD Insurance January 1998 - January 2002
Skills
B2B, Leases, Insurance, Negotiation, Sales, Franchising, Restoration, Marketing Strategy, Underwriting, Marketing, Budgets, General Insurance, New Business Development, Leadership, Training, Liability, Brokers, Claims Management, Management, Commercial Insurance, Claim, Casualty, Change Management, Property & Casualty..., Sales Management, Reinsurance, Professional Liability, Risk Management, Legal Liability, Life Insurance, Commercial Lines, Fixed Annuities, Umbrella Insurance, Health Insurance, D&O, Workers Compensation, Disability Insurance, Excess, Homeowners, Term Life Insurance, Small Business, Inland Marine, Financial Risk, Critical Illness, Employment Practices..., Property Damage, Liability Analysis, Whole Life, Employee Benefits, Business Development
Education
Institute of Inspection Cleaning and Restoration Certification 2014 — 2014
Certification, Fire and Smoke Restoration Technician
Institute of Inspection Cleaning and Restoration Certification 2012 — 2012
Certification, Water Damage Restoration Technician (WRT)
Insurance Institute of Canada 1998 — 2005
CIP, Insurance
Georgian College 1990 — 1995
IICRC
Water Restoration Technician
Bombardier Aerospace April 2014 - Present
Aeroplan May 2011 - April 2014
IBM August 2010 - May 2011
TD Insurance May 2007 - July 2010
IBM Canada 2003 - 2007
IBM March 2003 - July 2004
National Bank Financial January 2000 - March 2003
Putnam Lovell NBF September 2002 - December 2002
Skills
People Skills, PMP, Project Planning, Communication, Team Leadership, Outsourcing, ITIL, Business Process, PMI, PMO, Visio, Software Project..., IT Strategy, Process Improvement, Agile Methodologies, Integration, Networking, Project Delivery, Project Management, Databases, SDLC, Requirements Gathering, CRM, Security, SQL, Project Coordination, Business Intelligence, Vendor Management, Project Portfolio..., Infrastructure, Business Analysis, Leadership, Data Warehousing, Management, Storage Area Networks, Program Management, IT Management, MS Project, Software Development, Requirements Analysis, Business Process..., Solution Architecture, Software Documentation, IT Service Management, SharePoint, Change Management, Microsoft SQL Server, Governance, Team Management
Education
HEC Montréal 2000 — 2002
Certificate, Information System Management
TD Insurance 2011 - Present
belairdirect 2006 - 2010
belairdirect 2004 - 2006
ING DIRECT Canada 2000 - 2004
Rogers Communications 1996 - 1998
Allstate Insurance Company of Canada 1988 - 1996
Skills
Employee Engagement, Call Center, Insurance, Operations Management, Business Process..., Banking, Telecommunications, Team Leadership, Strategy, Strategic Planning, Sales, Risk Management, Process Improvement, Performance Management, Management, Leadership, Customer Satisfaction
Education
Ivey Business School at Western University 2002 — 2004
MBA, Business
Oracle RMS Insurance Risk Management Services Inc. June 2015 - Present
Ensurco Insurance Group Inc. September 2012 - April 2015
CanWell Insurance & Financial Services Inc. June 2011 - September 2012
td insurance May 2002 - February 2011
TD Insurance 2002 - 2011
Skills
Insurance, Commercial Insurance, Underwriting, General Insurance, Property & Casualty..., Liability, Legal Liability, Coaching, Casualty, Professional Liability, Umbrella Insurance, Commercial Lines, Brokers, Risk Management, Casualty Insurance
Education
Humber College 1996 — 1999
Business Admin
father michael goetz 1991 — 1995
TD Insurance March 2010 - Present
Assured Automotive July 2007 - March 2010
Roy Foss 1991 - 1995
Skills
Customer Service, Process Improvement, Insurance, Leadership, Customer Satisfaction, Analysis, Team Building, Team Leadership, General Insurance, Vehicles, Business Analysis, Training, Microsoft Word, Technical Support, Sales, Customer Retention, Management
Education
McMaster University 2014 — 2016
CRM, Risk Management and Project Management
Humber College 1985 — 1986
Electronic Engineering Technology
TD Insurance March 1988 - Present
Co-operators Insurance August 1984 - 1988
Education
Mount Royal University 1990 — 1991
RBC Insurance June 2014 - Present
TD Insurance October 2009 - June 2014
Ministry of Health and Long-Term Care April 2008 - September 2008
Skills
Claim, Insurance, Risk Management, Negotiation, Litigation, Process Improvement, Leadership, Business Analysis, Relationship Management, Training, Healthcare, Fraud, Compliance, Policy Analysis, Settlement, Analysis, Casualty Insurance, Customer Service, General Insurance, Litigation Management, Property
Education
McMaster University
Honours Bachelor of Science, Biology
TD August 2013 - Present
TD Bank Group November 2011 - August 2013
TD May 2011 - November 2011
TD Insurance September 2007 - May 2011
Rogers Communications 2005 - 2007
Skills
Employee Engagement, Performance Management, Employee Relations, Recruiting, Change Management, Leadership Development, HR Consulting, Onboarding, Talent Management, Succession Planning, HRIS, Talent Acquisition, HR Policies, Organizational..., PeopleSoft, Benefits Administration, Human Resources, Workforce Planning, Organizational..., Coaching, Leadership, Management
Education
Humber College 2004 — 2005
Post-Graduate Diploma, Human Resources
Ryerson University 1997 — 2000
Bachelor of Arts, Early Childhood Education
Woburn CI
TD Insurance June 2008 - June 2015
Athletes World October 2006 - June 2008
Staples Business Depot September 2001 - October 2006
Skills
Talent Management, Performance Management, Human Resources, Employee Relations, Applicant Tracking..., Recruiting, Training, Interviews, HR Policies, Coaching, Customer Service, Employee Benefits, Employee Engagement, Hiring, New Hire Orientations, Personnel Management, Sourcing, Team Building, Time Management, Succession Planning, Onboarding, Microsoft Office, Employee Training, Insurance, Change Management
Education
George Brown College 1997 — 1999
Human Resources Management Certificate
Agincourt CI
TD Insurance June 2001 - Present
TD Insurance July 2001 - February 2005
RSA June 2000 - July 2001
Skills
Insurance, Underwriting, Customer Service, Risk Management, Financial Risk, Call Center, Team Leadership, Change Management, Coaching, Process Improvement, Business Analysis, Customer Satisfaction, Performance Management, Team Building
Education
University of Toronto 2004 — 2006
Fellow Chartered Insurance Professional, Risk Management
Mohawk College 1993 — 1995
Insurance Diploma
Canadian Securities Institute
Canadian Securities Course
Co-operators September 2011 - Present
Co-operators April 2011 - September 2011
The Co-operators April 2009 - April 2011
TD Insurance May 2005 - April 2009
TD Insurance May 2002 - May 2005
Statistics Canada May 2000 - May 2002
Skills
Statistical Modeling, Business Intelligence, Statistics, Data Warehousing, Project Management, SAS, Analytics, Data Mining, Strategy, ETL, Data Analysis, Segmentation, SQL, Forecasting, Leadership, Business Process, Insurance, Predictive Analytics, Business Analysis, Music, Process Optimization, Management, General Insurance, Process Improvement, Analysis, Actuarial Science, SAS programming, SAS Programming
Education
HEC Montréal 2006 — 2010
Masters, Business Administration (MBA)
Université de Montréal 1996 — 2000
B.Sc, Mathematics
TD Finance April 2013 - Present
TD Insurance November 2011 - March 2013
TD Insurance April 2010 - October 2011
TD Insurance November 2007 - April 2010
TD Canada Trust September 2000 - November 2007
Education
Humber College 1998 — 2000
Diploma, Paralegal
Allstate Canada October 2014 - Present
Duane Hinds Contact Center Consulting November 2011 - Present
Allstate Canada June 2013 - October 2014
Bell September 2012 - June 2013
Nooro Online Research July 2011 - September 2012
Minacs August 2011 - November 2011
Integrated Quality Technologies, Inc. April 2011 - July 2011
TD Insurance October 2002 - April 2011
TELUS October 1999 - July 2003
Telus Mobility October 1998 - July 2002
Skills
Forecasting, Planning, Excel, Database Management, Workforce Management, Call Center, Call Routing, People Management, Telephony, Contact Centre, Avaya, IVR, Capacity Planning, Customer Experience, ACD, Outsourcing, Process Improvement, IEX, Performance Management, Scheduling, Customer Service, Change Management, Coaching, Process Engineering, Customer Satisfaction, Customer Relations, Microsoft Excel, Workforce Planning, Project Planning, Contact Centers, Call Centers, Management, Analysis, Cross-functional Team..., Program Management, Training, Human Resources, Vendor Management, Leadership, Avaya Technologies, Database Admin, Process Scheduler, Business Analysis
Education
Laurentian University/Université Laurentienne 1989 — 1994
BA, Math
Desjardins General Insurance Group September 2004 - October 2014
Picano & Mustill Independent Insurance Adjusters 2003 - 2004
TD Insurance 1997 - 2003
Skills
Claim, Claims Management, Subrogation, Property & Casualty..., Insurance, General Insurance, Litigation Management, Underwriting, Litigation, Insurance Law, Risk Management, Property Damage, Claim Investigation, Property Claims, Brokers, Legal Liability, Commercial Lines, Casualty, Casualty Insurance, Commercial Insurance, Investigation, Customer Service, Coaching
Education
Goodman School of Business at Brock University
Bachelor of Business Administration (BBA) Honors, Business
Insurance Institute of Ontario
Fellowship (FCIP), Management
University of Waterloo
Project Management
Insurance Institute of Ontario
CIP, Claims
Sheridan College 1998 — 2002
Ontario Business Development Management Program, Honors
CIBC World Markets August 2014 - Present
TD Bank June 2012 - April 2014
TD Insurance June 2009 - June 2012
TD Insurance June 2008 - June 2009
Skills
Outlook, Customer Service, Microsoft Office, Microsoft Excel, Insurance, Microsoft Word, PowerPoint, Administrative..., Lotus Notes, Event Planning, Office Management, Travel Arrangements
Education
George Brown College 2006 — 2008
Office Administration Diploma (Medical)
Delata Consultants Ltd. April 2015 - Present
TD Insurance July 2014 - January 2015
PMI Montreal Chapter January 2014 - January 2015
Summer hiatus May 2013 - August 2013
Desjardins May 2012 - April 2013
Personal sabbatical January 2012 - March 2012
Desjardins Global Asset Management December 2010 - December 2011
Caisse de Depot et Placement du Quebec March 2006 - September 2010
Various companies - Bank of Montreal, National Bank of Canada, Fundserv and Oerlikon-Contraves March 2005 - March 2006
Alenia Aeronautica November 2002 - January 2005
Skills
Banking, PMP, Program Management, Budgeting, Asset Management, Project Portfolio..., Project Management, Disaster Recovery, Management, Scrum, Integration, Project Planning, Strategy, Budgets, Risk Management, Change Management, Business Process..., Asset Managment, Data Center, Telecommunications, Proposal Writing, Business Intelligence, SDLC, Strategic Planning, PMO, Software Project..., SOA, Management Consulting, Portfolio Management, MS Project, Derivatives, Leadership, Business Analysis, Agile Methodologies, Requirements Analysis, SharePoint, IT Strategy, IT Management, Project Delivery
Education
1979 — 1981
M. Sc., Applied Mathematics
1974 — 1977
B. Sc., Honours Mathematics
TD Insurance February 2013 - Present
TD Bank Group October 2010 - February 2013
TD Bank Group December 2005 - October 2010
TD Bank Group February 2004 - December 2005
Skills
Retail Banking, Banking, Credit, Lines Of Credit, Small Business Lending, Loans, Credit Analysis, Deposits, Customer Service, Mutual Funds, Financial Services, Recruitment, Training Delivery, Training, Recruitment Training, Human Resources, Coaching, Employee Relations, Oracle HR, Leadership, Management, Operations Management, Sales, Time Management
Education
Ryerson University 2008 — 2010
Bachelor of Commerce (BComm), Human Resources Development
Institut Rougement Superieur - Paris, France 2009 — 2009
Certificat de Stage, French Language and Literature
Humber College 2006 — 2008
Business Administration Diploma, Human Resources Management and Services
Humber College 2006 — 2008
Human Resources Management Certificate, Human Resources Management and Services
The Registered Insurance Brokers of Ontario (RIBO)
TD Insurance January 2015 - Present
TD June 2010 - December 2014
Skills
Customer Service, Leadership, Management, Microsoft Office, Project Management, Risk Management, Coaching, Microsoft Word, Business Analysis, Strategic Planning
Education
Lakehead University 1995 — 1999
Honors Bachelor of Kinesiology, Kinesiology and Exercise Science
Interloc Art and Design August 2014 - June 2015
TD Bank September 2013 - August 2014
TD Insurance 2013 - 2013
TD Insurance 2009 - 2013
TD Insurance 2008 - 2009
Skills
Customer Service, Sales, Risk Management, Management, Underwriting, Customer Experience, Call Centers, Team Building, Relationship Management, Coaching, Customer Satisfaction, Banking, Leadership, Financial Services, Insurance, Project Management, Business Analysis, Customer Driven, Property & Casualty..., Process Improvement, Training, Analysis, Education, People Skills, Property and Casualty, Strategic Planning, Financial Risk, Organization, Business Development, Casualty, Customer Retention, Employee Engagement, Commercial Insurance, Legal Liability, Brokers, Reinsurance, New Business Development, Leadership Development, Performance Management, Risk Assessment
Education
Insurance Institute of Canada 2015 — 2017
FCIP Designation - Fellow Chartered Insurance Professional
Athabasca University 2012 — 2014
Bachelor of Management
University of Toronto 2012 — 2013
CRM, Canadian Risk Management
Insurance Institute of Canada 2012 — 2012
Teaching Techniques - Adult Learning Certification
Insurance Institute of Canada 2009 — 2011
CIP Designation - Chartered Insurance Professional
Humber College 2006 — 2008
Business Management
TD Insurance September 2012 - Present
TD Bank July 2011 - June 2012
TD August 2010 - July 2011
TD July 2009 - August 2010
Skills
Customer Service, Banking, Retail Banking, Credit, Sales, Leadership, Cross Selling, Call Centers, Insurance, Accounting, Relationship Management, Management, Customer Experience, Risk Management, Time Management, Coaching, Underwriting, Investments, Microsoft Office, Analysis
Education
Nova Scotia Community College 2008 — 2009
Diploma, Business Administration and Management, General
Islamic Azad University 1998 — 2001
Bachelor’s Degree, Business/Commerce, General
TD Bank Group January 2011 - Present
TD Insurance June 2002 - February 2011
ING 1990 - 2003
Skills
Enterprise Architecture, Solution Architecture, Agile Methodologies, SOA, SDLC, IT Strategy, Requirements Analysis, Business Analysis, UML, Integration, Architecture, Requirements Gathering, Software Project..., PMP, Websphere, Agile Project Management, Business Process, Web Services, Scrum, Data Modeling, Application Architecture, Software Development, Security, XML, Web Applications, AngularJS, Responsive Web Design, REST
Education
HEC Montréal 1994 — 2000
Bachelor, Management
Marsh & McLennan Companies, Inc. May 2013 - Present
LH Brenner 2015 - 2015
USI Insurance Services October 2012 - May 2013
TD Insurance October 2009 - October 2012
TD Insurance, Inc June 2007 - October 2009
Abbate Insurance Associates October 2003 - June 2007
Skills
Insurance, Underwriting, Change Management, Coaching, Customer Service, Team Leadership, Analysis, Customer Retention, Risk Management, Microsoft Office, Outlook, Strategic Planning, Time Management, Management, Leadership, Financial Analysis, Marketing, Program Management, Team Building, Account Management, Process Improvement
Education
Keene State College 1987 — 1991
BA, Psychology
TD Insurance February 2013 - Present
Victoria's Secret May 2011 - February 2013
Shoppers Drug Mart July 2007 - January 2012
Skills
Sales, Customer Service, Time Management, Leadership, Store Management, Retail, Microsoft Office, Recruiting, Customer Satisfaction, Merchandising, Loss Prevention, Microsoft Excel, Insurance
Education
University of Toronto 2014 — 2018
Bachelor of Arts (B.A.), Health Studies
George Brown College 2010 — 2012
Fashion Business, Fashion Business
TD Insurance November 2014 - Present
TD Insurance November 2007 - November 2014
TD Insurance January 2004 - November 2007
Scotiabank 2001 - 2003
Skills
Banking, Insurance, Underwriting, Training, Customer Experience, Team Building, Cross Selling, Employee Engagement, Microsoft Office, Performance Management, Training Delivery, Call Centers, Leadership, Strategic Planning, Employee Training
Education
Mount Saint Vincent University 1998 — 2001
Business, Marketing
Mount Saint Vincent University
Bachelor of Business Administration (BBA), Marketing
TD Bank Group - TDCT Technology Solutions September 2012 - Present
TD Bank Group - Digital Channels January 2011 - September 2012
TD Insurance September 2009 - December 2010
TD Insurance August 2007 - September 2009
TD Canada Trust February 2006 - August 2007
Skills
Analysis, Data Analysis, Process Improvement, Negotiation, Leadership, Timely Decision Making, Time Management, Creative Problem Solving, Building Relationships, Close Attention to..., Collaboration, Organization, Communication, Efficiency, Change Management, Reseach, Team Leadership, Banking, Customer Service, Requirements Analysis, Sales, Business Analysis, Microsoft Office, Management, Business Process..., Retail Banking, Teamwork, Resource Management, Access, Microsoft Word
Education
Humber College 2002 — 2006
Computer Networking and Support Technology
McMaster University 1999 — 2001
Computer Engineering and Management
TD Insurance September 2014 - Present
CN June 2013 - June 2014
Cirque du Soleil June 2012 - June 2013
CN December 2011 - May 2012
Transat June 2007 - November 2011
SNC-Lavalin Inc. June 2006 - May 2007
SNC-Lavalin Inc. June 2003 - June 2006
Skills
Business Analysis, Business Process, Business Intelligence, Project Management, Change Management, CRM, Business Process..., Integration, IT Service Management, Requirements Analysis, SharePoint, Leadership, Agile Methodologies, IT Strategy, Software Documentation, Business Strategy, Solution Architecture, Software Project..., Training, Project Portfolio..., IT Management, Strategic Planning, Enterprise Architecture, Team Leadership, ERP, ITIL
Education
Université de Montréal - HEC Montréal 1997 — 2000
BBA - Bachelor Business Administration, Marketing & International Management
Université de Laval 2011 — 2012
Certificate Business Analysis, Business Analysis
Croix Bleue du Québec October 2013 - Present
Yellow Pages Group / Groupe Pages Jaunes – Canada January 2012 - October 2013
Vidéotron April 2011 - December 2011
TD Insurance December 2008 - March 2011
TD Meloche Monnex February 2001 - November 2008
Desjardins October 1999 - February 2001
Skills
Web Analytics, Business Analysis, Analytics, Competitive Analysis, Marketing Strategy, Strategy, Process Improvement, Business Intelligence, Project Management, Online Marketing, Email Marketing, Product Management, PPC, Mobile Devices
Education
HEC Montréal 1994 — 1997
Bachelor
Collège Jean-de-Brébeuf 1992 — 1994
DEC
Collège Notre-Dame 1987 — 1992
secondary
Rapid7 September 2014 - Present
Morgan Stanley April 2014 - September 2014
Independent Consultant September 2010 - September 2014
VIA Rail Canada October 2013 - April 2014
CAE Mining March 2013 - August 2013
VIA Rail Canada March 2013 - April 2013
Desjardins May 2012 - January 2013
TD Insurance January 2011 - April 2012
TD Insurance September 2010 - January 2011
SITA June 2009 - September 2010
Skills
Active Directory, Security, CISSP, Compliance, IT Audit, Windows, Linux, Mac OS X, VMware, Virtualization, Microsoft SQL Server, Business Analysis, iOS, Mobile Devices, Mobile Security, Enterprise Network..., Identity Management, Cloud Computing, Cloud Security, Database Security, Servers, ITIL, Windows Server, IT Service Management, Telecommunications, Windows 3.1, Information Security, Microsoft Technologies, Information Technology, Architecture, Networking, Firewalls, Disaster Recovery, Network Security, Enterprise Architecture, OS X, Bacon, Glasses, Moose, Car Repair, Twitter, French Polishing, APT, BBQ, Cybercrime, Ghosts, Igloo, Microsoft Office, Ninja Skills, Phone Etiquette
Education
Université de Montréal - HEC Montréal 2009 — 2012
Information Systems and Business Analysis
CDI College
AEC In Network Management
TD Insurance September 2011 - March 2013
TD Insurance April 2011 - September 2011
Eli Lilly Canada Inc. September 2007 - September 2008
DuPont July 2007 - August 2007
JPMorgan Chase 2001 - 2004
GE Capital (Financial Assurance, NY) 2000 - 2001
GE Plastics 1998 - 2000
Skills
Change Management, Program Management, Business Process..., Cross-functional Team..., Process Improvement, Leadership, Continuous Improvement, Project Management, Six Sigma, CRM, Operational Excellence, Analysis, Business Process..., Operations Management
Education
Université de Montréal - HEC Montréal 2006 — 2007
MBA, MBA
McGill University 1993 — 1997
B.Sc., Major: Chemistry & Minor: Chemical Engineering
TD Insurance September 2007 - Present
Rogers Communications Inc. 2005 - 2007
Education
Humber College 2004 — 2005
Post-Secondary Certificate, Human Resources Management
Ryerson University 1997 — 2000
Bachelor of Arts, Early Childhood Education
INTACT INSURANCE COMPANY/INTACT COMPAGNIE D'ASSURANCE February 2015 - Present
TD Insurance April 2013 - February 2015
Auto Owner Insurance November 2012 - April 2013
Intact Financial Corporation April 2012 - September 2012
Toyota Motor Manufacturing Canada August 2011 - March 2012
AXA September 2010 - August 2011
The Dominion of Canada General Insurance Company January 2008 - July 2010
Camilion August 2007 - January 2008
Bell Canada May 2006 - July 2007
Skills
Websphere, Java Enterprise Edition, Struts, Java, Spring, EJB, Hibernate, Oracle, SQL, Web Services, Eclipse, Software Project...
Education
New Jersey Institute of Technology 2003 — 2005
Masters in Computer Science, Computer Science
Intact Financial Corporation July 2013 - Present
TD Insurance June 2010 - July 2013
CGI Group Inc September 2007 - June 2010
CGI Group Inc September 2007 - June 2010
Strategia June 2007 - September 2007
LMS Medical Systems (currently known as Perigen Canada) April 2006 - June 2007
Momentis September 2005 - April 2006
Jesta I.S. July 2000 - August 2005
STS Systems (currently known as Epicor) August 1995 - June 2000
Skills
Agile Methodologies, UML, Requirements Analysis, Microsoft SQL Server, Business Process, PL/SQL, Oracle, SQL, Software Documentation, Business Analysis, Scrum, Testing, Analysis, ERP, Program Management, Quality Assurance, Requirements Gathering
Education
McGill University 1992 — 1995
BCom, Joint Concentrations in Management Information Systems and Labor-Management Relations
TD Insurance August 2014 - Present
TD Meloche Monnex December 2012 - Present
TD Meloche Monnex May 2008 - November 2012
TD Insurance Meloche Monnex January 2006 - April 2008
Skills
Customer Service, Risk Management, Leadership, Management, Underwriting, Insurance, Call Centers, Business Analysis, Analysis, Relationship Management, Customer Experience, Team Leadership, Team Management, Coaching, Cross Selling, General Insurance, Process Improvement, Retail Banking, Sales, New Business Development, Microsoft Office
Education
Madurai Kamaraj University 1997 — 1999
MBA, CIP
TD Insurance September 2014 - Present
TD Insurance September 2012 - Present
TD Insurance September 2008 - September 2012
Kelly Financial Services August 2007 - July 2008
Accounting Advantage, Division of AppleOne October 2004 - August 2007
Adecco Employment Services September 2002 - October 2004
Skills
Talent Acquisition, Resume Writing, Recruiting, Onboarding, Internet Recruiting, Coaching, Sales, Talent Management, Applicant Tracking..., Interviews, Leadership, Performance Management, Temporary Placement, Negotiation, Human Resources
Education
Humber College 1999 — 2001
TD Insurance December 2013 - Present
Solutions Ariane October 2012 - Present
CN January 2012 - December 2013
agileDSS February 2007 - September 2012
TD Meloche Monnex March 2009 - November 2011
Gildan February 2008 - January 2009
Connexim February 2007 - February 2008
Infoglobe Informatique Inc. 2007 - 2008
Oracle Corporation January 1999 - February 2007
IBM Global Business Services May 1997 - December 1998
Skills
ETL, Data Modeling, Business Intelligence, Databases, Oracle, SQL, Data Warehousing, Oracle Warehouse Builder, OBIEE, Oracle Application..., Dimensional Modeling, Business Intelligence..., Data Integration, Data Marts, SDLC, Relational Databases, Scrum, Analysis, Data Warehouse..., Erwin, PL/SQL, Database Design, Agile Methodologies, OLAP, Certified Scrum Master..., Data Acquisition, Functional Analysis, Coaching, Teaching, Oracle Workflow, Oracle SQL, Agile, Netezza, SQL DB2, DB2, SQL Tuning, Solution Architecture, Team Leadership, Project Coordination
Education
McGill University 1991 — 1996
Bachelor of Commerce, Specialization in Management Information Systems, with Distinction
Vanier College 1989 — 1991
Pure and Applied Sciences
Santander Bank, N.A. January 2013 - Present
USI Affinity September 2012 - December 2012
TD Insurance January 2012 - September 2012
TD Insurance November 2009 - January 2012
TD Bank January 2008 - October 2009
TD Banknorth July 2007 - January 2008
Skills
Product Management, Product Development, Revenue Forecasting, Profitability Modeling, Retail Banking, New Business Development, Banking, Sales Management, Financial Services, Analytics, Strategic Planning, Segmentation, Management
Education
Gordon College 2001 — 2005
Bachelor of Arts (B.A.), History
Trillium Gift of Life Network June 2007 - March 2013
TD Insurance 2006 - 2007
St. John's Rehabilitation Hospital 2001 - 2006
Bridgepoint Health 1998 - 2001
Skills
Microsoft Office, Customer Service, Strategic Planning, Leadership, Microsoft Excel, Hospitals, Healthcare, Program Development, Process Improvement, Nonprofits, Project Management, Event Management, Event Planning, Conflict Resolution, Educational Materials..., Public Speaking, Rehabilitation, Speech Writing, PowerPoint, Client Confidentiality, Claims Handling, Procurement
Education
Mohawk College 1997 — 1998
Occupational Therapy Assistant/Physiotherapy Assistant
McMaster University 1993 — 1997
Life Science, B. Sc.
TD Insurance October 2005 - Present
Education
Humber College 2004 — 2005
HRM Certificate, Human Resouces Management
Western University 2000 — 2004
BA Honours, Political Science
Drinks Ontario April 2015 - Present
LCBO September 2012 - March 2015
Office of the Leader of the Official Opposition January 2012 - September 2012
TD Insurance October 2010 - January 2012
Boutique Commercial Litigation Firm November 2004 - May 2010
Government of Ontario May 2002 - April 2003
Toronto Star and Globe and Mail March 2001 - May 2002
Skills
Press Releases, Crisis Management, Public Affairs, Public Speaking, Editing, Government, Copy Editing, Newsletters, Strategic Planning, Strategy, Market Research, Leadership, Stakeholder Management, Social Networking, Proposal Writing, Political Campaigns, Research, New Media, Leadership Development, Qualitative Research, Media Relations, Public Relations, Marketing Strategy, Community Development, Integrated Marketing..., Marketing Communications, Internal Communications
Education
Ryerson University 2000 — 2002
Bachelor of Journalism, Journalism
Universtiy of Ottawa 1992 — 1995
Bachelor of Arts (B.A.), English
Humber College 2007 — 2009
Diploma, Court and Tribunal Agent
TD January 2015 - Present
Scarborough Women's Centre September 2013 - Present
TD March 2013 - January 2015
TD Insurance April 2010 - March 2013
Guidewire Software 2009 - 2010
TD Insurance January 2006 - April 2009
TD Meloche Monnex January 2006 - April 2009
TD Insurance January 2005 - January 2006
TD Insurance 2003 - 2005
the clinic for optimal health and rejuvenation 2002 - 2003
Skills
Risk Management, Leadership, Change Management, Project Management, Strategic Planning, Claim, Financial Risk, Insurance, Business Analysis, Fraud, Drafting Policies, Procedure Development, Procedure Manuals, Analytic Thinking, Project Planning, Management, Business Process..., Claims Management, Performance Management, Policy, Training
Education
Lakehead University 2000 — 2002
M.Sc., Kinesiology
Lakehead University 1996 — 2000
HBK, Kinesiology
Canada Health Infoway September 2015 - Present
TD Insurance March 2008 - September 2015
TD Insurance May 2004 - March 2008
Skills
Technical Support, Hardware, Software Installation, Customer Service, Servers, Troubleshooting, Insurance, Risk Management, Cisco Technologies, Microsoft Office, Leadership, Windows XP, Computer Hardware, Printers, Project Management, Operating Systems, Software, Laptops, Software Documentation, Help Desk Support, Windows 7, Networking, VoIP, Process Improvement, Coaching, VMware, Change Management, Strategic Planning, Management, Business Analysis
Education
George Brown College
Network Administrator Support Certificate
George Brown College
Diploma, Computer Programmer
TD Insurance September 2012 - Present
TD Insurance 1978 - Present
Skills
Surety, Underwriting, Insurance, Commercial Insurance, Surety Bonds, Property & Casualty..., Professional Liability
Education
Northeastern University 1965 — 1970
Bachelor of Science (B.S.), Business Administration and Management, General
Durham District School Board 2005 - Present
TD Insurance 2002 - 2004
Skills
Literacy, Classroom Management, Classroom, Differentiated..., Lesson Planning, Curriculum Design, Curriculum Development, Teacher Training, Educational Leadership, Educational Technology, Smartboard, K-12, Teaching, Elementary Education, Staff Development, Language Teaching, Teaching Writing, E-Learning, Technology Integration, Learning Styles, Assistive Technology, Art Education, Leadership Development, Social Studies, Language Arts, PowerPoint, Prezi, Program Development, Tutoring
Education
Queen's University 2004 — 2005
Bachelor of Education (B.Ed.), Teaching French as a Second or Foreign Language, PHE
McMaster University 1997 — 2001
Honours Kinesiology, Kinesiology and Exercise Science
TD May 2014 - Present
TD Insurance March 2010 - May 2014
TD Insurance July 2009 - March 2010
Skills
Call Center, Quality Assurance, Insurance, Leadership, Risk Management, Banking, Sales, Retail Banking, Call Centers, Customer Experience, Business Analysis, Mortgage Lending, Customer Service, Relationship Management, Loans, Strategic Planning, Credit, Team Leadership, Training, AML
Education
McMaster University 1996 — 2000
BA, History
USI Insurance Services May 2010 - Present
TD Insurance 2006 - May 2010
UnitedHealth Group 2004 - 2007
United Health Group 2003 - 2006
CIGNA 2000 - 2003
Citigroup 1995 - 2001
Skills
Employee Benefits, Disability Insurance, Budget, Customer Retention, Staff Development, Health Savings Accounts, Health Insurance, Workers Compensation, Benefits Administration, Insurance, Claim, Long-term Care, Underwriting, Medicare, Brokers, Health Policy, Healthcare, Managed Care, COBRA, Actuarial Science, CRM, Leadership, Life Insurance
Education
University of Hartford 1998 — 2001
MSI, Insurance
University of Hartford 1994 — 1996
BA, Insurance
Manchester Community College 1988 — 1990
AS, General
Self -Employed October 2011 - Present
TD Insurance 2008 - 2011
HIT Global 2006 - 2007
HIT Global October 2004 - 2006
Embanet June 2004 - September 2004
Skills
Web Development, HTML 5, HTML, CSS, Social Media, CMS, WordPress, Dreamweaver, Photoshop, User Interface Design, Programming, SharePoint, SQL, ASP.NET, JavaScript, Networking, User Experience, Web Analytics
Education
Humber College 2003 — 2004
Certificate, Internet Management
College of the North Atlantic 2001 — 2003
Diploma, Programmer Analyst - Networking
Prisme Technologies May 2010 - Present
TD Insurance February 2010 - April 2010
National Bank of Canada January 2007 - October 2009
Mitchell Deslauriers Services Comptables January 2003 - December 2006
Skills
Financial Reporting, Analyse financière, Finance, Comptabilité financière, Modélisation financière, Finance d'entreprise, Comptabilité, Management, Contrôles en interne, Audit, Stratégie marketing
Education
2003 — 2006
Baccalauréat en administration des affaires, Comptabilité de management
College Bois-de-Boulogne 2001 — 2003
Diplome d'etudes collegiales en Sciences Humaines
Grey Power - DTCD - IFC July 2011 - July 2014
Grey Power Insurance January 2010 - July 2011
TD Insurance March 2009 - December 2009
TD Insurance formerly Canada Life Casualty September 1993 - December 2009
TD Insurance January 2002 - November 2007
HB Management Group, Inc. 1991 - 1992
Skills
Goal Oriented, Employee Engagement, Insurance, Training Delivery, Program Facilitation, Leadership Development, Team Building, Customer Service, Performance Management, Coaching, Needs Analysis, Workshop Facilitation, Curriculum Design, Risk Management, Training, Leadership, Instructional Design, Human Resources, Onboarding, Management, Strategic Planning, Employee Relations, Employee Training, Training Facilitation, New Hire Orientations, Instructor-led Training, Technical Training, Process Improvement, Team Leadership, Analysis, Change Management, Strategy
Education
Humber College 2007 — 2009
Training and Development Certificate with Honours, Training & Development Program, Honours
Schulich School of Business York Univeristy Executive Education CentreSchool of Business 2014 — 2015
Masters Certificate in Adult Training and Development, Adult Education
Sheridan College 2013 — 2014
Adult Education Certificate Program, Adult Education
Sheridan College 2006 — 2013
HRMGT, Human Resource Management
Accord Financial Inc. April 2014 - Present
TD Insurance February 2013 - February 2014
Business Development Bank of Canada (BDC) May 2010 - August 2011
Business Development Bank of Canada (BDC) December 2009 - May 2010
Desautels Faculty of Management - McGill University September 2009 - April 2010
Yellow Pages Group / Groupe Pages Jaunes – Canada May 2009 - August 2009
Skills
French, English, Microsoft Word, Volunteer Management, Marketing Communications, Project Management, Business Analysis, Customer Service, Direct Marketing, Time Management, Leadership, Analysis, Advertising, Management
Education
HEC Montréal 2011 — 2012
Master's degree (M.Sc), Strategy
McGill University 2007 — 2010
Bachelor of Commerce (BCom), Marketing Major, Entrepreneurship Concentration
Collège Jean-de-Brébeuf 2005 — 2007
DCS, Social Sciences with Mathematics
TD Insurance March 2008 - Present
AXA 2007 - 2008
Unifund Assurance 2001 - 2004
Liberty Mutual Insurance 1997 - 2001
Wawanesa Insurance February 1997 - October 1997
Wawanesa Insurance May 1995 - February 1997
Wawanesa Insurance 1993 - 1997
H. Later and Company Ltd 1989 - 1997
Skills
Insurance, Customer Service, Claims Management, Leadership, Strategic Planning, Property & Casualty..., Risk Management, Claim, General Insurance, Microsoft Office, Brokers, Negotiation
Education
George Brown College 1987 — 1988
business / Arts
George Brown College
Insurance Institute of Canada
TransForce Inc. February 2015 - Present
La Nouvelle Autoroute 30 CJV January 2015 - February 2015
TD Insurance August 2014 - December 2014
Nouvelle Autoroute 30 CJV SENC December 2008 - August 2014
BEDO Compagnie Internationale de Mode (B.C.I.M.) September 2006 - October 2008
Trio Group May 2006 - August 2007
Buffalo David Bitton April 2004 - May 2006
Skills
Microsoft Excel, Microsoft Office, Contract Management, Bridge, Procurement, SAP, Highways, Project Management, Project Planning, Civil Engineering, Construction Management, Subcontracting, Forecasting, Account Reconciliation, Auditing, Budgets, Analysis, Accounting, General Ledger, Financial Reporting, Finance, Financial Statements
Education
Candidat CPA,CGA 2012 — 2015
Candidat CPA-CGA
Université de Sherbrooke 2013 — 2014
MICROP. 2nd Cycle PROFESSIONAL EXPERTISE IN CPA-CGA DESIGNATION
Université de Montréal - HEC Montréal 2007 — 2014
Bachelor of Management
Ovidius University-Constanta, Roumanie 1995 — 1998
Bachelor's Degree
TD Insurance Senior Compliance OfficerINGMay 2005 - November 2009
Education
McGill University 1993 — 1997
LL.B., Civil Law
TD Insurance May 2010 - Present
Education
2007 — 2010
BAA, Finance
TD Insurance 2003 - Present
PricewaterhouseCoopers 1997 - 2003
Skills
Assurance, Canadian GAAP, Risk Management, Internal Controls, IFRS, Financial Reporting, Financial Analysis, Financial Accounting
Education
HEC Montréal
State Farm Insurance September 2011 - Present
TD Insurance October 2008 - September 2011
Commerce Insurance Services 2003 - 2008
GE Financial Assurance November 1998 - September 2003
CNA Insurance 1994 - 1998
Education
Indiana University of Pennsylvania
BS - Bus. Admin, Marketing
TD Insurance August 2010 - Present
Calgary Sports and Social Club February 2009 - Present
Alberta One-Call Corporation May 2007 - July 2010
NT Services Inc February 2004 - February 2007
Education
Mount Royal University 2001 — 2003
Business Administration Diploma, Marketing Management
USI Insurance Services 2012 - Present
TD Insurance 1978 - Present
Skills
Mutual Funds
Education
Northeastern University 1965 — 1970
BS, Business Management
RBC Investor Services March 2013 - Present
RBC Investor Services September 2010 - February 2013
TD Insurance October 2009 - March 2010
CIBC September 2007 - August 2008
Skills
Risk Management, Customer Service, Financial Reporting
Education
George Brown College
Financial Planning
Sault College
Graphic Design
TD insurance November 2014 - Present
Synchronica 2010 - 2013
Nokia April 2008 - February 2010
Ajilon 2007 - 2008
Ajilon 2007 - 2007
Ajilon 2007 - 2007
ISA Ltda 1997 - 2005
Skills
Linux, Telecommunications, TCP/IP, Unix, IP, SQL, Troubleshooting, Team Leadership, Mobile Devices, Wireless, Mobile Communications, Service Delivery, Integration, VoIP, Networking, Network Administration, GSM, Testing, Software Development, System Deployment, Solaris, Cisco Technologies
Education
McGill University 2010 — 2013
Certificate in Software Development, Computer Science
Universidad ORT Uruguay 1995 — 2000
Bachelor's Degree, Computer Systems Analysis/Analyst
Architronics November 2014 - Present
Ren-Pro Contracting Inc. March 2006 - May 2014
Ren-Pro Contracting Inc. January 2003 - March 2006
TD Insurance January 2001 - October 2002
TD Canada Trust February 1999 - January 2001
Mike Inamdar, C.A. October 1997 - February 1999
Skills
Microsoft Office, AutoCAD, Quantity Take-offs, Project Estimation, Consulting, Product Cost Analysis, Office Administration, Kitchen & Bath Design, Architectural Drawings, Customer Service, AutoCAD Architecture, Architectural Design, Drawing
Education
Georgian College 1996 — 1998
Diploma, Business Accounting Co-op, Diploma
TD Insurance May 2015 - Present
RBC Wealth Management January 2013 - April 2013
Skills
Financial Accounting, Accounting, Financial Reporting, Financial Analysis, Tax, Auditing, Ref data analysis, Insurance softwares
Education
Seneca College of Applied Arts and Technology 2012 — 2015
Advanced Diploma, Accounting, 3.7
Jahangirnagar University 2004 — 2006
Master of Science, Environmental Science, First Class Second in merit
Jahangirnagar University 2001 — 2004
Bachelor of Science (B.Sc.), Environmental Science, First class Second in merit
Vidéotron October 2015 - Present
Desjardins May 2012 - October 2015
TD Insurance January 2008 - February 2012
OS4 Techno March 2005 - January 2008
Skills
Middleware, Weblogic, Websphere, WebSphere Application...
Education
HEC Montréal 2008 — 2010
DESS, Affaires Électroniques, DESS
TD Insurance September 2002 - Present
Skills
Underwriting, Insurance, Property & Casualty..., Risk Management, Commercial Insurance, Professional Liability, Reinsurance, Casualty, Strategic Planning, Liability, Brokers, Legal Liability, Health Insurance, D&O, General Insurance
Education
Northeastern University 1971 — 1975
Bachelor of Arts (B.A.), Political Science and Government
Northbridge Insurance February 2015 - Present
TD Insurance 2006 - 2012
ING 2001 - 2006
The Dominion of Canada General Insurance Company 1999 - 2001
Skills
Claim, Customer Service, Insurance, Dispute Resolution, General Insurance, Claims Management, Liability, Casualty, Strategic Planning, Leadership, Microsoft Office, Coaching, Commercial Insurance, Analysis
Education
Memorial University of Newfoundland 1995 — 1999
BA, Sociology
Memorial University of Newfoundland 1995 — 1999
Bachelor of Arts (B.A.), Sociology
TD Direct Investing August 2013 - January 2015
TD Insurance December 2011 - August 2013
Psychometric Testing Services May 2009 - September 2011
RBC January 2008 - August 2008
Skills
Microsoft Office, Customer Service, Social Media, Microsoft Excel, Teaching, Research, Microsoft Word, Bilingualism, Problem Solving, Cognitive Psychology
Education
McGill University 2001 — 2003
Master's Degree, Music Performance, General
McGill University 1997 — 2001
Bachelor's Degree, Music Performance, General
Université de Montréal 1995 — 1997
Master's Degree, Cognitve Psychology
Yale University 1989 — 1993
Bachelor's Degree, Cognitve Psychology
Santo Insurance & Financial Services October 2011 - Present
TD Insurance September 2008 - October 2011
TD Insurance, Inc September 2008 - October 2011
C & G/Cross Insurance Agency July 2007 - September 2008
HRH Insurance Agency October 2005 - July 2007
Education
Merrimack College 1996 — 2000
Bachelor of Arts (BA), Psychology
TD May 2010 - Present
TD Insurance February 2006 - May 2010
TD Insurance February 2001 - May 2006
The Co-operators March 1996 - February 2001
Skills
Insurance, Coaching, Underwriting, Government, Personal Development, Risk Management, Financial Services, Call Centers, Business Analysis, Customer Experience, Portfolio Management, Financial Risk, Team Leadership, Strategic Planning
Education
University of Toronto 2013 — 2015
Canadian Risk Management Designation
Insurance Institute of Canada 2003 — 2006
Chartered Insurance Professional Designation (Honours)
Lakehead University 1993 — 1995
English Language and Literature, General
King City Secondary School 1989 — 1993
TD Insurance January 2007 - May 2015
TD Insurance April 2005 - January 2007
Hudson's Bay April 2000 - April 2005
Skills
General Insurance, Coaching, Program Facilitation, Call Centers, Team Building, Volunteering, Customer Service, Management, Team Management, Sales, Insurance, Customer Retention, Change Management
Education
Houston Community College 1997 — 2000
Associate’s Degree
TD Insurance June 2013 - Present
TD Insurance December 2012 - May 2013
Td Insurance April 2009 - December 2012
Medipac International Inc July 2008 - December 2008
Direct Energy April 2007 - September 2007
Skills
Customer Service, Risk Management, Microsoft Office, Management, Financial Analysis, Sales, Insurance, Microsoft Word, Analysis, Business Analysis, Negotiation, Microsoft Excel, Call Centers
Education
Humber College 2006 — 2008
Business Administration and Management, General