The Ritz-Carlton
The Ritz-Carlton Hotel Company, LLC is an American company that operates the luxury hotel chain known as The Ritz-Carlton. The company has 91 luxury hotels and resorts in 30 countries and territories. Parent organization: Marriott International Customer service: 1 (877) 231-7916 Reservations: 1 (800) 542-8680 Headquarters: Chevy Chase Founded: August 1983 Founders: Herve Humler, William B. Johnson, Colgate Holmes, Joe Freni
The Ritz-Carlton List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at The Ritz-Carlton. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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The Ritz-Carlton Employees
Keller Williams Luxury at Keller Williams Advantage III Realty October 2011 - Present
Oil Nut Bay April 2010 - April 2011
Yacht Club Costa Smeralda, Virgin Gorda April 2010 - April 2011
Biras Creek Resort Ltd April 2010 - April 2011
ResidenSea January 2002 - May 2009
The Ritz-Carlton June 2000 - December 2001
Silversea Cruises June 1995 - December 2000
Hôtel Meurice March 1998 - September 1998
Skills
Advertising, Budgets, Catering, Contract Negotiation, Cruises, Event Management, Food & Beverage, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Leadership, Luxury, Management, Negotiation, Property, Real Estate, Resorts, Sales, Tourism, Yachting, Pre-opening, Leisure, Residential Homes, Corporate Events, Leisure Travel, Trade Shows, New Business Development, Marketing, Front Office, Rooms Division, Revenue Analysis, Travel Management
Education
Stetson University 1989 — 1992
Bachelor of Arts (BA)
University of Dijon, France 1991 — 1991
Study Abroad
McKinsey & Company December 2012 - Present
McKinsey & Company February 2011 - December 2012
McKinsey & Company March 2008 - February 2011
Kilpatrick Stockton February 2006 - March 2008
The Ritz-Carlton April 2005 - November 2005
The Ritz-Carlton May 2004 - April 2005
UPS Supply Chain Solutions 2003 - 2004
Skills
Event Planning, Event Management, Fundraising, Contract Negotiation, Leadership Development, Recruiting, Leadership, Strategic Planning, Employee Relations, Public Speaking, Training
Education
Texas Christian University 2001 — 2003
Master of Science (MS), Communication Studies
Texas Christian University 1997 — 2001
Bachelor of Science (BS), Communication Studies
HealthONE October 2011 - Present
Target Corporation September 2010 - October 2011
The Ritz-Carlton September 2008 - September 2010
HRVP Companies July 2007 - April 2008
Professional Staffing Solutions July 2006 - July 2007
Temporary January 2006 - August 2006
Aramark Uniform Services June 2004 - December 2005
Skills
Marketing, Management, Training, Business Development, Customer Service, Event Planning, Team Building, Sales, Strategic Planning, Microsoft Excel, Cold Calling, New Business Development, Networking, CRM, Hotels, Time Management, Microsoft Word, Cross-functional Team..., Organizational..., Leadership Development, Coaching
Education
University of Denver - Daniels College of Business 2007 — 2010
Master of Business Administration
University of Colorado Boulder 2001 — 2004
BA
Walt Disney World Swan and Dolphin May 2014 - Present
Hilton Worldwide November 2012 - May 2014
Loews Hotels January 2012 - November 2012
The Ritz-Carlton January 2007 - January 2012
Sea Island Company (The Cloister and The Lodge) August 2003 - January 2007
The Walt Disney Company April 1995 - July 2003
Education
University of Central Florida 1986 — 1990
Bachelor of Arts (B.A.)
Irvington High School
Interstate Hotels & Resorts July 2014 - Present
Interstate Hotels & Resorts June 2012 - July 2014
The Ritz-Carlton Hotel Company LLC November 2010 - July 2012
The Ritz-Carlton March 2007 - November 2010
The Ritz-Carlton, Amelia Island May 2005 - March 2007
The Ritz-Carlton October 2003 - May 2005
Ritz-Carlton July 2002 - October 2003
Ritz-Carlton July 2000 - July 2002
Education
The University of Southern Mississippi 1996 — 2000
BS, Business Administration/ Marketing
Mount Carmel Academy 1992 — 1996
H.S, High School
Kapow Events August 2015 - Present
Off the Grid Services, LLC February 2015 - June 2015
St. Francis Yacht Club April 2013 - December 2014
The Ritz-Carlton February 2011 - April 2013
San Francisco Marriott Marquis August 2007 - February 2011
Atlanta Marriott Marquis July 2005 - August 2007
Atlanta Marriott Marquis July 2004 - July 2005
Atlanta Marriott Marquis June 2004 - June 2005
Lee Epting Catering July 2003 - July 2004
Skills
Food & Beverage, Managing Others, Event Management, Budget Allocation, Conferences, Event Planning, Special Events, Catering, Conventions, Guest Satisfaction, Meeting Planning, Hospitality Management, Budgeting, Corporate Events, Trade Shows, Hotels, Resorts, Budgets, Hospitality, Sales, Menu Development, Leadership, Banquets, Hospitality Industry, Hotel Management, Management, Customer Satisfaction
Education
The University of Georgia 2000 — 2004
Bachelor of Arts in Journalism, Advertising
The University of Georgia
Bachelor of Arts, Journalism; Advertising
Novotel Ambassador Suwon August 2014 - January 2015
Chicago Marriott Hotels & Resorts October 2013 - July 2014
The Ritz Carlton May 2012 - August 2012
Education
Purdue University 2009 — 2013
Bachelor of Science, Hospitality and Tourism Management
LVCVA September 2011 - Present
Hard Rock Hotel February 2010 - September 2011
M Resort Spa Casino September 2008 - February 2010
Palms Casino Resort April 2007 - September 2008
The Ritz-Carlton October 2004 - April 2007
Skills
French, Swedish, RFP, Hotels, Hospitality, Crystal Reports, Hospitality Industry, Hospitality Management, Revenue Analysis, Resorts, Hotel Management, Tourism, Meeting Planning, Food & Beverage, Casino, Event Management, Front Office, Yield Management, Trade Shows, Event Planning, Pre-opening, Micros, Catering, Leisure, Sales, Banquets, Budgets, Sales Management, Incentives, Email Marketing, Convention Services, Property Management..., Corporate Events, Rooms Division, Travel Management
Education
University of Nevada-Las Vegas 2000 — 2010
Hotel Management
College of The Desert 1999 — 2000
English
The Ritz Carlton July 2014 - Present
Bayer CropScience 2000 - 2011
Skills
Administrative..., Office Administration, Administrative Office..., Problem Solving, Collaborative Problem..., Proactive self-starter, Result Oriented, Multi Tasking, Organization &..., Clerical Skills, Computer Proficiency, Confidentiality, Communication Skills, Always Punctual, Articulate Communicator, Friendly Personality, Customer Service
Education
Savannah State University 1985 — 1987
Southwest Gas Corporation March 2015 - Present
Saks Fifth Avenue July 2013 - Present
APAC Customer Services August 2012 - September 2013
Verizon Wireless January 2008 - June 2012
The Ritz Carlton August 2006 - January 2008
SBC Ameritech May 2001 - November 2005
Skills
Type 50 Wpm,..., Call Centers, Analysis, Customer Satisfaction, Customer Service, Sales, Team Building, Training, Troubleshooting, Customer Retention, Employee Training
Education
University of Phoenix 2014 — 2018
Bachelor's in Science and Human Resources
John Glenn High School 1995 — 1998
General Studies, Regular/General High School/Secondary Diploma Program
The Morton Arboretum May 2007 - Present
The Drake Hotel / Hilton 1992 - 2007
The Ritz Carlton 1979 - 1986
Skills
Employee Relations, Event Planning, Training, Human Resources, Recruiting, Hospitality Industry, Coaching, Employee Benefits, Leadership, Hotel Management, Nonprofits, Customer Service, Strategic Planning, Hotels
Education
St. Norbert College
BA, Communication Arts
Challenger Middle School October 2013 - Present
The Westin Cape Coral Resort at Marina Village September 2012 - Present
i luv nutrition July 2012 - Present
Quick Weight Loss Center October 2011 - June 2012
Kaplan University January 2010 - October 2011
Ritz- Carlton August 2008 - October 2009
The Ritz-Carlton May 2008 - August 2009
Ritz- Carlton Retail December 2007 - May 2008
Hudson Valley Gold's Gym August 2005 - December 2007
Abercrombie and Fitch January 2005 - August 2005
Skills
Microsoft Office, Teaching, Customer Service, Event Planning, Social Media, Marketing, Event Management, Sales, Social Media Marketing, Advertising, Public Relations, Social Networking, Hospitality, Management, Strategic Planning, Training, Micros, Adobe Creative Suite, Lightspeed, GoConcierge, Concierge Assistant
Education
Washingtonville High School
State University of New York at New Paltz 2001 — 2004
Bachelor of Science, Fine and Visual Arts; Graphic Design
SUNY Orange 1999 — 2001
Art History, Graphic Design/ Art HIstory, 3.5
Kaplan University Online 2010 — 2013
Bachelor of Science, Nutrition
The Ritz Carlton 2010 - Present
The Port Royal Club 2011 - Present
Paige Reddick Music 2000 - Present
Paige Reddick Music November 2000 - Present
Skills
Vocalist, Steel Drums, Solo Performance, Duo, Trio, Corporate Entertainment, Full Band, Weddings, Receptions, Country Club..., Church Music, Event Management, Teaching, Public Speaking, Music Industry, Singing
Education
University of Miami 1989 — 1991
BA, Liberal Arts, Musical Performance and Music Business Management
The Army and Navy Club February 2012 - February 2015
Gaylord National Hotel and Conference Center July 2011 - February 2012
The University Club of Michigan State University January 2009 - January 2011
The Ritz Carlton September 2008 - September 2009
New York LaGuardia Airport Marriott July 2006 - September 2009
Skills
Chef, Cuisine, Customer Service, Leadership, Customer Satisfaction, Event Management, Hospitality, Microsoft Office, Public Speaking, Hotels
Education
The Art Institute of New York City 2003 — 2005
Associate's degree
Wood Tobe-Coburn School 2001 — 2003
Associate's degree, Accounting
Home2 Suites by Hilton July 2015 - Present
City Club at River Ranch April 2014 - July 2015
Hilton Worldwide November 2012 - April 2014
Hilton Worldwide May 2011 - November 2012
Clarion Inn May 2010 - May 2011
Waldorf Astoria June 2009 - May 2010
The Ritz Carlton March 2008 - May 2009
The Ritz-Carlton Hotel Company L.L.C. May 2007 - March 2008
Hotel Monteleone 2006 - 2007
Skills
Hotels, Restaurants, Hospitality, Hospitality Industry, Hospitality Management, Pre-opening, Hotel Management, Leadership, Yield Management, Revenue Analysis, Management, Budgets, Resorts, Front Office, Training, Customer Service, Customer Satisfaction, Operations Management, Rooms Division, Banquets, Property Management..., OnQ, Tourism, Catering, Opening Hotels, Restaurant Management, Income Statement, Meeting Planning, Concierge Services, Event Management, Guest Service Management, Fine Dining, Menu Development, Hiring, Forecasting, Luxury, Inventory Management, Team Building, Event Planning, Cuisine, Food, Process Scheduler, Culinary Skills, Employee Relations, Sales, Employee Training, Purchasing, Wedding Planning, Trade Shows, Contract Negotiation
Education
University of Louisiana at Lafayette 2010 — 2012
Bachelor of Business Administration (B.B.A.), Management
OpenTable March 2015 - Present
OpenTable April 2012 - February 2015
Forest City Enterprises July 2010 - April 2012
OpenTable October 2008 - July 2010
OpenTable April 2004 - October 2008
The Ritz-Carlton June 2002 - April 2004
Clift Hotel July 2001 - May 2002
Skills
Customer Service, Restaurants, Event Planning, Hospitality, Project Coordination, Training, Time Management, Management, Project Management, Social Media Marketing, Customer Satisfaction, Social Networking, Account Management, Social Media, Salesforce.com, Leadership, Teamwork, Sales Process, Sales, Hotels, Business Development, Online Marketing, CRM, Marketing, Online Advertising, Email Marketing
Education
Rhode Island College 1989 — 1993
BA, Psychology
Kimpton Hotels May 2010 - Present
The Ritz-Carlton March 2007 - April 2010
The Boston Consulting Group September 1998 - February 2007
Skills
Hotel Sales, College Recruiting, MBA Recruiting, Sales, Event Planning, Hotels, Hospitality, Recruiting, Event Management, Customer Satisfaction, Training, Revenue Analysis, Hospitality Management, Restaurants, Social Media Marketing, Tourism
Education
Saint Lawrence University 1991 — 1995
BA, Art History
Harry Norman, Realtors June 2004 - Present
The Ritz-Carlton 1989 - 1990
TV NEWS of Hilton Head Island May 1979 - November 1987
Skills
Resale, First Time Buyers, Buyer Representation, Listings, New Home Sales, Sellers, Realty, Single Family Homes, Land, Residential, Home, Buying, Real Estate, Agents, Purchase, Selling, FHA, lakefront properties, Historic Homes, Upscale Homes, Marketing, Public Relations, Custom Brochures, Savvy Buyers and Sellers, Commercial, Investments, Foreclosures, Family Homes, Relocation, Grand Residential Lofts, Investment Properties, Commercial Real Estate, Investors, Property, First Time Home Buyers, SFR, Real Property, Residential Homes, Real Estate Development, Resellers, New Homes, Waterfront, Vacation Homes, Seller Representation, Referrals, Luxury, Buyers, Move Up Buyers, Seniors, National Association of...
Education
Associate Broker in Georgia and Alabama 2006 — 2012
ATP-IFR in Jets and Helicopters, Whitewater St Univ., Associate Broker in GA & AL, FAA, Canadian & Swiss Licenses
The University of Georgia 1964 — 1967
BA Journalism, Journalism, English
Walt Disney World January 2011 - Present
Carrabba's Italian Grill August 2007 - Present
Walt Disney World April 2010 - January 2011
Walt Disney World January 2009 - January 2010
Disney Vacation Club January 2008 - July 2008
Walt Disney World July 2007 - January 2008
The Ritz-Carlton January 2007 - June 2007
The Ritz-Carlton January 2006 - June 2006
The Ritz-Carlton August 2005 - December 2005
Marriott International February 2004 - May 2004
Education
International School of Tourism & Hospitality Management 2005 — 2007
BS, Hospitality Management
International School of Tourism & Hospitality Management 2005 — 2007
BS, Events & Conventions Planning Management
Universidade Anhembi Morumbi 2001 — 2005
BS, Tourism
Hilton Washington Dulles April 2013 - Present
Fairfax Marriott at Fair Oaks August 2010 - March 2013
Marriott International 2005 - 2011
Marriott August 2002 - September 2007
The Ritz-Carlton 1996 - 2002
Skills
Pre-opening, Catering, Hotel Management, Customer Service, Fine Dining, Hotels, Restaurants, Customer Satisfaction, Hospitality Management, Resorts, Hospitality Industry, Food & Beverage, Budgets, Hospitality, Wine, Culinary Skills, Menu Development, Banquets, Food, Food Service, Micros, Restaurant Management, Cuisine, Opera, Yield Management, Rooms Division, Revenue Analysis, Event Management, Meeting Planning, Tourism, Leadership, Chef, Recipes, Opening Hotels, Event Planning, Food Safety, Guest Service Management, Convention Services, Sanitation, Hiring, Cooking, Menu Engineering, Menu Costing
Education
Culinary Institute of America 1994 — 1996
Associate of Science (A.S.)
ServiceSource October 2011 - Present
Caesars Entertainment Corporation May 2010 - September 2011
The Ritz-Carlton August 2008 - November 2009
Skills
Salesforce.com, Sales, Account Management, Customer Satisfaction, Customer Service, Direct Sales, Cold Calling, CRM, Sales Operations, Sales Management, Sales Process, Lead Generation
Education
University of Mississippi 2004 — 2008
Bachelor of Science (B.S.), Hospitality Management
University of Mississippi
Bachelor of Science (B.S.), Hospitality Managemenet
Marriott International June 2011 - Present
Marriott International November 2009 - June 2011
The Ritz-Carlton August 2008 - November 2009
JW Marriott Starr Pass Resort & Spa January 2005 - July 2008
Beach, Fleischman & Co., PC January 2007 - April 2007
University of Arizona September 2005 - December 2006
Skills
Resorts, Spa, Hotels, Hospitality Industry, Hospitality, Hospitality Management, Revenue Analysis, Accounting, Financial Reporting, Forecasting, Budgets, Financial Analysis, Food & Beverage, Micros, Payroll, Hotel Management, Front Office, Microsoft Excel, Internal Controls, Customer Service, Accounts Payable, Microsoft Office, Pre-opening, Restaurants, MICROS
Education
University of Arizona, Eller College of Management 2005 — 2008
BSBA, Accounting
Rums of Puerto Rico at PRIDCO July 2002 - Present
The Ritz Carlton March 2003 - January 2014
Chili's December 1997 - July 2004
Skills
MIG welding, Mechanical, Electric, Welding, Microsoft Office, AutoCAD, Metal Fabrication, Excel, Carpentry, Photoshop, Arc Welding, Problem Solving, Manufacturing, Word, Machining, Bartending, Alcoholic Beverages, Food & Beverage, Cocktails, PowerPoint, Event Planning, Wine, Restaurants, Resorts, Hospitality Industry, Hotels, F, Wine Tasting, Marketing, Marketing Strategy, Beverage Industry, Spanish, English, Customer Service, Event Management, Food, Microsoft Excel, Microsoft Word, Teamwork
Education
Polytechnic University of Puerto Rico-San Juan campus 2009 — 2015
Bachelor of Engineering (B.E.), Mechanical
University of Puerto Rico-Bayamon 1997 — 2003
B.S., Businees Administration, Management
University of Puerto Rico-Mayaguez 1994 — 1997
Engineering, Civil
DeVry’s Keller Graduate School of Management September 2010 - Present
THE MENS WEARHOUSE June 2008 - September 2010
Tractor Supply Company January 2007 - January 2008
HSBC/ Beneficial Finance January 2006 - January 2007
Enterprise Rent-A-Car July 2000 - July 2006
THE RITZ CARLTON January 1999 - January 2000
Skills
Customer Service, Microsoft Office, Team Building, Public Speaking, Microsoft Excel, PowerPoint, Coaching, Event Planning, Customer Satisfaction, Outlook, Microsoft Word, Sales, Account Management, Team Leadership, Leadership Development, Management
Education
University of Phoenix
Master of Business Administration (MBA)
North Central College - Naperville, IL 1996 — 1999
Bachelors, History of Western Civilization
Hilton Hotels & Resorts April 2015 - Present
Wynn Las Vegas October 2009 - March 2015
Wynn Resorts October 2007 - October 2009
Wynn Las Vegas June 2006 - October 2007
The Ritz-Carlton, Lake Las Vegas June 2005 - June 2006
The Ritz-Carlton 2002 - 2006
The Ritz-Carlton, Kapalua February 2002 - June 2005
Skills
Contract Negotiation, Management, Time Management, CRM, Hospitality Management, Hospitality Industry, Hotels, Hospitality, Hotel Management, Food & Beverage, Catering, Front Office, Resorts, Revenue Analysis, Banquets, Tourism, Restaurants, Menu Development, Restaurant Management, Event Management
Education
Maui Community College 2003 — 2004
Certificate, Early Childhood Education
University of Hawaii at Manoa 1996 — 2001
Bachelor's Degree, Psychology with an emphasis in Early Childhood Education
Salesforce June 2015 - Present
Vivid Seats December 2014 - May 2015
Groupon October 2013 - December 2014
Groupon May 2012 - October 2013
Groupon March 2011 - May 2012
WBBM News Radio September 2010 - November 2010
The Ritz-Carlton May 2004 - September 2010
Tri-County Ecowater System May 2005 - August 2010
Skills
MS Office Suite, Apple Software, Salesforce.com, Microsoft Office, Hospitality, Market Research, Product Marketing, Social Media, Social Media Marketing, Athletic Training, Facebook, Small Business..., Public Speaking, SPSS, Hospitality Management, Event Management, Marketing Research, Marketing Strategy, Online Marketing, Start-ups, Managing Start-ups, Local Marketing, Sales Management, Sales, Account Management, Cold Calling, Selling, Management, Entrepreneurship, Strategy, Brand Development, Leadership, CRM
Education
Loyola University of Chicago - Graduate School of Business 2010 — 2011
MBA, Marketing, 3.4/4.0
University of South Florida 2006 — 2009
BBA, Marketing, 3.0/4.0
The Ritz-Carlton September 2009 - Present
Aon Hewitt September 2008 - November 2008
Wachovia Bank Inc April 2007 - July 2007
Blue Cross Blue Shield of NC January 2006 - July 2006
Education
San Joaquin Valley College 2006 — 2007
Certification, Medical Office Administration
South University
Allied Health Sciences
The Ritz-Carlton Hotel Company LLC September 2011 - Present
The Ritz-Carlton September 2006 - September 2011
The Ritz-Carlton January 2006 - September 2006
Skills
Restaurants, Event Management, Banquets, Hotels, Cooking, Food & Beverage, Trade Shows, Revenue Analysis, Hospitality, Front Office, Micros, Management, Yield Management, Hospitality Management, Tourism, Program Management, Hotel Management, Meeting Planning, Hospitality Industry, Wine, Corporate Events, Rooms Division, Catering, Marketing Strategy, Leadership, Menu Development, Customer Service, Guest Service Management, Culinary Skills, Restaurant Management, Event Planning, Parties, Fine Dining, Resorts, Incentives, Concierge Services, Convention Services, Pre-opening, Property Management...
Education
University of Central Florida 2001 — 2005
Bachelor's Degree, Hospitality Management
The New York Times December 2013 - Present
The Wall Street Journal December 2011 - December 2013
The Wall Street Journal November 2010 - December 2011
Yahoo! Inc July 2007 - October 2010
The Ritz Carlton November 2006 - April 2007
Skills
Online Advertising, Digital Marketing, SEM, SEO, Advertising, Cold Calling, Marketing, New Business Development, Product Management, Sales, Selling, Sales Process, Mobile Advertising, Sales Operations, Display Advertising, Media Planning, Digital Media, Building Relationships, Management, Digital Strategy
Education
University of Maryland College Park 2002 — 2006
BA, Economics
Bank of America December 2009 - June 2015
Coalesce Inc. February 2009 - December 2009
Morgan Stanley March 2006 - February 2009
Smith Barney June 2005 - March 2006
The Ritz-Carlton March 2004 - June 2005
Skills
Full Life-Cycle..., Resume Writing, Direct Sourcing, Global Data/Reporting, College Recruiting, Lateral Recruiting, Client Relationship..., SharePoint, Taleo, PeopleSoft, Peopleclick, Recruiting, Program Management, Sourcing, CRM
Education
Saint John's University - Peter J. Tobin College of Business 2003 — 2005
MBA
Temple University - Fox School of Business and Management 2000 — 2003
BBA
Strauss Marketing - Public Relations April 2015 - Present
Rodgers Public Relations March 2014 - Present
Azcona + Rodgers Communications October 2011 - March 2014
Wagstaff Worldwide July 2006 - September 2011
The Buffalo Club January 2005 - December 2005
New Regency Productions May 2003 - October 2004
Princess Cruises September 1999 - April 2003
The Ritz-Carlton September 1998 - July 1999
Sheraton Resorts October 1997 - August 1998
Skills
Coordinating Events, Social Media Marketing, Event Planning, Teamwork, Media Relations, Public Relations, Leadership, Accounting, Interactive Marketing, Building Relationships, Marketing, Event Management, Social Networking, Editing, Journalism, Hospitality, Social Media, Marketing Communications, Press Releases, Public Speaking, Nonprofits, Blogging, Publicity, Copywriting, Facebook, Strategic Communications
Education
Texas Tech University - Rawls College of Business 1992 — 1997
BBA, Accounting
Richmond, The American International University in London 1996 — 1996
International Marketing and Business
G&M Compliance, Inc. May 2011 - Present
WebVisible November 2010 - March 2011
WebVisible June 2009 - November 2010
Varga Media Solutions, Inc. February 2007 - May 2009
The Beach House March 2006 - January 2007
The Ritz-Carlton May 2005 - March 2006
Skills
Online Advertising, Marketing, Salesforce.com, Advertising, Account Management, Sales, International..., SEM, Cold Calling, Creative Direction, CRM, Sales Management, Direct Marketing, B2B, PPC, Global Regulatory..., Organization, Project Management, Event Planning, Project Planning, New Business Development, Mobile Marketing, Product Marketing
Education
The Art Institute of California(Orange County) 2003 — 2005
AA, Culinary Arts
Saddleback College 2000 — 2003
General Studies
Pepperdata February 2015 - Present
Intigua July 2014 - February 2015
WANdisco January 2013 - July 2014
Compuware, dynaTrace APM Division November 2011 - January 2013
Pitney Bowes August 2010 - January 2011
Quintessential Direct December 2008 - August 2010
The Ritz-Carlton March 2008 - December 2008
Skills
Salesforce.com, Enterprise Solution..., Big Data, Sales Management, Cold Calling, Solution Selling, Account Management, Selling, Sales, Forecasting, Software Sales, B2B, Direct Sales, Management, Software Industry, Sales Presentations, Outside Sales, Deal Closure, Budgets, Enterprise Technology..., Hadoop, Budgeting, Closing Deals, Training & Development, Telecom Sales, Inside Sales, Hospitality Management, Event Management, Strategic Partnerships, Partnerships, Sales Process, Lead Generation, Sandler, Pipeline Generation, Enterprise Software, SaaS, Cloud Computing
Education
University of Delaware 2003 — 2007
Bachelor of Science (BS), Hotel, Restaurant and Institutional Management
University of Delaware 2003 — 2007
Minor, Business Administration and Management, General
Ark Restaurants November 2010 - Present
Independent April 2009 - November 2010
Unique Events Inc January 2005 - April 2009
The Ritz-Carlton November 2002 - January 2005
The Ritz-Carlton Hotel Company LLC April 1991 - January 2005
The Ritz-Carlton May 2000 - November 2002
The Ritz-Carlton May 1998 - May 2000
The Ritz-Carlton Hotel October 1995 - May 1998
The Ritz-Carlton Hotel February 1995 - October 1995
The Ritz-Carlton Hotel November 1993 - February 1995
Skills
Hospitality Management, Food & Beverage, Hotels, Banquets, Hospitality, Catering, Hotel Management, Hospitality Industry, Menu Development, Pre-opening, Event Management, Event Planning, Corporate Events, Sales Operations, Direct Sales, Customer Service, Hands-on Training, Creative Services, Front Office, Team Building, Meeting Planning, Revenue Analysis, Budgets, Sales, Management, Trade Shows, Marketing Strategy, Resorts, Hiring, Operations Management, Restaurant Management
Education
University of Hawaii 1982 — 1986
Bachelor of Arts Degree, Communications
University of Hawaii at Manoa 1982 — 1986
Bachelor of Arts (B.A.), Telecommunications Management
Jeffersontown High School January 2014 - Present
Fayette County Public Schools (KY) August 2013 - December 2013
Arden B May 2011 - March 2012
The Ritz Carlton February 2010 - August 2010
White House Black Market August 2009 - December 2009
Rector Hayden Realtors & ERA Woods Group November 2006 - December 2009
Schneider Designs January 2007 - August 2009
Skills
Curriculum Design, Curriculum Assessment, Curriculum Development, Communication, Community Outreach, Differentiated..., Building Relationships, Media Planning, Team Leadership, Management, Sales, Time Management, Customer Service, Leadership, Microsoft Office, Social Media Marketing, Social Networking, Social Media, Selling, Strategic Planning, Public Speaking, Marketing, Microsoft Excel, Interviews
Education
University of Louisville 2014 — 2016
Master of Education (M.Ed.), Teacher Leadership
University of Kentucky 2011 — 2013
Middle School Education, Middle School Mathematics
A Pass Weikel Real Estate School 2006 — 2006
Real Estate License, Real Estate
University of Kentucky 2002 — 2006
BA, Communications
King's College 2005 — 2005
Study abroad, Intercultural Communications
Aimbridge Hospitality August 2015 - Present
The Hilton Hotel August 2014 - August 2015
The Ritz-Carlton Hotel Company LLC May 2012 - March 2014
The Ritz-Carlton Hotel Company LLC November 2009 - May 2012
The Ritz-Carlton September 2007 - November 2009
The Ritz-Carlton, Laguna Niguel May 2006 - September 2007
The Ritz-Carlton May 2006 - September 2007
Classic Catering People August 2004 - April 2006
Linwoods Restaurant April 2002 - January 2004
Petit Louis Bistro June 2001 - February 2002
Skills
Menu Development, Costing, Building Strong Teams, Micros, Microsoft Office, Open Table, Timesaver, Adaco, Restaurants, Catering, Sauces, Dinners, Culinary Skills, Cooking, Food & Beverage, Fine Dining, Banquets, Restaurant Management, Hospitality, Food, Hospitality Management, Cuisine, Pre-opening, Hospitality Industry, Menu Engineering, Hotels, Recipes, Resorts, Culinary Management, Pastry, Banquet Operations, Gourmet, MICROS
Education
Culinary Institute of America 1998 — 2000
A.O.S., Culinary Arts
University of Michigan 1990 — 1994
no degree, Engineering, Political Science, Journalism
Gilman 1977 — 1990
High School
The Ritz-Carlton October 2013 - October 2014
The Cottage Restaurant & The Hub Baja Grill June 2011 - February 2013
Cosimo's Too Trattoria & Tavern October 2009 - December 2011
Copper River Grill June 2005 - June 2009
Skills
Restaurants, Menu Development, Marketing Strategy, Start-ups, Restaurant Management, Culinary Skills, Event Planning, Event Management, Wine, Food & Beverage, Customer Service, Marketing, Hospitality, Public Relations, Food, Sales, Cooking, Food Service, Hospitality Management, Parties, Catering
Education
Southern Connecticut State University
Grapic Design and Marketing
Cruise Planners February 2014 - Present
Exit King Realty January 2013 - June 2015
Arthur Murray Dance Studios June 2012 - October 2013
Fred Astaire Dance Studio January 2008 - June 2011
2004 - 2006YMCA January 2004 - December 2006
The Ritz Carlton January 2003 - August 2005
Skills
Event Planning, Dance, Marketing, Social Media, Public Speaking, Teaching, Social Networking, Customer Service, Microsoft Office, Advertising, Marketing Communications, Coaching, Blogging, Choreography, Social Media Marketing, Team Building, Recruiting, Performing Arts, Ballroom Dance, Musical Theatre, Entertainment, Facebook, Theatre, Small Business, Sales, Latin Dance, Dance Education, Acting
Education
University of South Florida 2008 — 2010
BA, Psychology
State College of Florida-Manatee-Sarasota
Coursework, Liberal Arts and Sciences
University of South Florida
Bachelor of Arts, Psychology
Rosewood Sand Hill September 2008 - March 2013
Four Seasons Hotels and Resorts February 2005 - September 2008
The Ritz-Carlton 2002 - 2005
Hyatt Regency 2001 - 2002
Skills
Business Acumen, Contract Negotiation, Customer Satisfaction, Event Planning, Customer Service, Hospitality Management, Hotels, Leadership, Management, Negotiation, Resorts, Yield Management, New Business Development, Hospitality, Hospitality Industry, Hotel Management, Event Management, Sales, Catering
Education
University of Colorado at Denver
BA
Juice Plus March 2011 - Present
RB Mesa December 2010 - November 2011
Seaside Chiropractic Wellness Center May 2007 - November 2007
The Ritz Carlton May 2006 - November 2006
2002-2003 Claim Jumper May 2002 - September 2003
Baldwin Racing 1999 - 2000
Education
Saddleback College 1997 — 2014
Medical Biller
currently st Saddleback college Pre Reqs for nursing
California Closets October 1988 - Present
The Ritz Carlton February 2008 - June 2010
Uihlein 1994 - 1995
Skills
Closets, Space-planning, Interior Design, Cabinetry, Floor Plans, Countertops, Bathrooms, Renovation, Rendering, Residential Homes, CAD, Home Offices, Kitchen & Bath Design, AutoCAD, Space planning, Architectural Drawings, Elevations, Retail Design, Finish, Millwork, Design Research, Sustainable Design, Concept Design, Design Consulting, 20/20 Design Software, Closet Design, 20/20 Design, Finish Selections, Garages, Entertainment Centers, Trade Shows, Custom Closets, Professional Organizing, Product Design, Residential Design, Sketching, Woodworking, Small Business, Brand Development, Project Coordination, Sales, Space Planning
Education
Quincy College 1983 — 1985
Business, Business Mgmt.
Madison Park High School, Roxbury, MA 1980 — 1982
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
The Tampa Bay Buccaneers October 2012 - Present
Jack Morton Worldwide July 2011 - October 2012
Team Detroit January 2010 - June 2011
Team Detroit January 2009 - March 2010
Team Detroit - Y&R July 2007 - January 2009
The Ritz-Carlton October 2004 - July 2007
The Ritz-Carlton December 2003 - October 2004
Skills
Sports Marketing, Broadcast, Marketing, Sponsorship, Relationship Marketing, Retail, Integrated Marketing, Advertising, Leadership, Event Management, Marketing Strategy, Creative Direction, Email Marketing, Outdoor Advertising, Media Planning, Social Media Marketing
Education
University of Michigan 2007 — 2009
MBA, Marketing Concentration
University of Michigan 2004 — 2006
Bachelor of Business Administration, Marketing
The Ritz-Carlton August 2009 - Present
The Ritz-Carlton, Amelia Island 2009 - Present
The Ritz-Carlton Hotel Company December 2005 - August 2009
The Ritz-Carlton, Huntington Hotel & Spa 2006 - 2006
The Ritz-Carlton Hotel Company LLC March 2000 - December 2005
The Ritz-Carlton, Key Biscayne 2005 - 2005
The Ritz-Carlton, New Orleans 2000 - 2005
Ritz-Carlton Hotel, New Orleans 2000 - 2005
The Ritz-Carlton, St. Louis 1995 - 2000
Education
Saint Louis University 1991 — 1995
ESPA International January 2014 - Present
The Ritz-Carlton November 2003 - March 2013
Nest Seekers International July 2008 - July 2010
Plus One January 2002 - November 2003
The Sports Club/LA December 1999 - June 2001
Elizabeth Arden 1999 - 1999
Skills
Hospitality, Hotels, Resorts, Hospitality Management, Hospitality Industry, Luxury, Skin Care, Wellness, Beauty Industry, Customer Service, Menu Development, Spa, Marketing Strategy, Salons, Task Force, Fitness, Leadership, Front Office, Micros, Restaurants, Opera, Property Management..., Food & Beverage, Sales, Cosmetics, Marketing, Guest Service Management, MICROS, Banquets, Management, Opening Hotels, Retail, Brand Management, Budgets, Customer Satisfaction, Pre-opening experience, Revenue Analysis, Yield Management, Culinary Skills, Rooms Division, Fine Dining, Tourism, Pre-opening
Education
State University of New York College at Brockport 1994 — 1998
Bachelor of Science, Management and Recreation and Leisure Management
All State Promotions, Inc December 2007 - Present
Easter Seals August 2007 - December 2007
The Ritz-Carlton March 2005 - August 2006
Education
University of Central Florida 2004 — 2008
Target 2010 - Present
Orlando Health 2010 - 2010
Restocon Corporation June 2008 - January 2009
Morton's The Steakhouse July 2007 - February 2008
The Ritz-Carlton June 2003 - April 2007
The House of Blues June 1998 - June 2003
Skills
Extensive Food Knowledge, Attention To Detail, Quality Assurance
Education
Orlando Culinary Academy 2002 — 2004
A.S. Culinary Arts, Culinary, Hospitality
Rollins College 1992 — 1996
ZipRecruiter January 2015 - Present
ZipRecruiter November 2014 - Present
SoAppy LLC - Mobile app and online marketing development July 2012 - November 2014
Answer Financial, an Allstate company June 2009 - December 2011
Teleflip - Innovative mobile email platform October 2007 - 2008
Amp'd Mobile April 2006 - August 2007
Amp'd Mobile April 2006 - November 2006
The Ritz-Carlton June 1997 - March 2006
Robertson Stephens Investment Bank January 1995 - June 1997
Clark & Clark, Inc. June 1989 - 1995
Skills
E-Commerce Product..., Online and Mobile..., Customer Acquisition /..., National Partnership..., Retail and B2B Business..., Software as a Service..., Financial Analysis, ROI..., Business Intelligence /..., Business Model..., P&L / Budgeting / Cost..., Early Stage Funding..., Business Planning &..., Distribution Strategies, E-commerce, Marketing, B2B, Retail, Partnerships, Strategic Partnerships, Strategy, Business Development, Mobile Devices, Analytics, Email Marketing, Online Marketing, Marketing Strategy, Digital Marketing, Cross-functional Team..., SaaS, Product Marketing, Management, P&L Management, Entrepreneurship
Education
University of Missouri-Columbia, College of Business 1985 — 1989
Bachelor of Science, Finance and Banking
University of Missouri-Columbia, College of Business 1985 — 1989
Bachelor of Science, Real Estate Investment
Cumulus Media August 2012 - Present
Modern Luxury Media September 2011 - August 2013
Modern Luxury Media June 2010 - September 2011
Concierge Services of Atlanta July 2009 - May 2010
The Ritz-Carlton July 2008 - August 2008
The Home Depot June 2007 - July 2007
Skills
Social Media Marketing, Event Management, Social Media, Event Planning, Facebook, Advertising
Education
University of Dayton 2005 — 2009
Be My Guest Event Production and Design January 2015 - Present
The Ritz Carlton August 2014 - Present
McCluer High School June 2013 - July 2014
For His Glory Inc December 2010 - July 2014
Skills
Event Planning
Education
University of Missouri 2009 — 2013
BACHELOR OF ARTS, Interpersonal Communication
University of Missouri-Columbia 2009 — 2013
Bachelor of Arts (B.A.), Interpersonal Communication
All Times October 2009 - Present
April Deming Studio January 1999 - Present
Juniper Art Studios December 1998 - August 2009
The Ritz Carlton January 1994 - February 1995
Skills
Fine Art, Art, Oil Painting, Visual Arts, Murals
Education
University of Saint Francis 1989 — 1992
North Side High School 1985 — 1989
The Ritz-Carlton August 2009 - April 2011
The Ritz-Carlton, San Francisco December 2006 - April 2011
Fairmont Kea Lani, Maui December 2005 - October 2006
InterContinental Hotels Group January 2004 - October 2005
Omni Hotels August 2002 - December 2003
Skills
Hospitality Industry, Hotels, Event Planning, Hospitality, Catering, Event Management, Sales
Education
University of Colorado Boulder 1998 — 2002
BA, Communication
Las Lomas
The Ritz Carlton April 2007 - Present
Education
Rutgers University-New Brunswick 1986 — 2000
iVision December 2010 - Present
Boys & Girls Clubs April 2010 - December 2010
CB Richard Ellis August 2007 - April 2010
The Ritz-Carlton January 2005 - August 2007
The Ritz-Carlton Hotels of Atlanta (Downtown & Buckhead) 2004 - 2005
Katz Media Group 2004 - 2005
Skills
Marketing, Press Releases, Marketing Strategy, Editing, Event Planning, Social Media Marketing, Event Management, Media Relations, Management, Salesforce.com, Smartnet, Renewals
Education
The University of Texas at Austin 1999 — 2003
Bachelor of Science (B.S.), Public Relations
Four Seasons Hotel Los Angeles at Beverly Hills December 2009 - Present
The Ritz-Carlton September 2004 - December 2009
The Ritz-Carlton, Kapalua July 2004 - December 2009
The Ritz-Carlton Hotel Company LLC 2004 - 2009
The Ritz-Carlton, Huntington Hotel 2004 - 2006
The Ritz-Carlton, Huntington Hotel & Spa 2004 - 2006
Murphy O'Brien 2000 - 2004
Skills
Hospitality, Publicity, Press Releases, Hotels, Public Relations, Corporate Communications, Event Planning, Event Management, Crisis Management, Internal Communications, Strategic Communications, Restaurants, Luxury Lifestyle, Tourism, Marketing Communications, Social Media, Marketing Strategy, Social Media Marketing, Brand Development, Food & Beverage, Resorts, Advertising, Marketing, Entertainment, Copywriting, Blogging, Trade Shows, Spa, Facebook, Social Networking, Brand Management, Corporate Events, Online Marketing, Hospitality Management, Hospitality Industry, Newsletters, Pre-opening, Hotel Management, Brand Awareness, Reputation Management, Yield Management, Front Office, Luxury, Revenue Analysis, Destination Marketing, Guest Service Management, Proofreading, Fact-checking, Media Relations
Education
Pepperdine University 1997 — 1999
BA, Public Relations
The University of Texas at Austin
Island Meeting & Incentives October 2012 - Present
D&D Associates Marketing & Communications August 2010 - Present
Secret Harbour Beach Resort March 2009 - August 2010
Wyndham Sugar Bay Resort & Spa 2007 - 2009
St. Kitts Marriott Resort & Royal Beach Casino 2003 - 2007
Renaissance Grand Beach Resort 2003 - 2005
Sapphire Beach Resort & Marina 1998 - 2002
The Ritz-Carlton 1996 - 1998
Skills
Resorts, Hotel Management, Hotels, Trade Shows, Hospitality Management, Tourism, Promotions, Event Management, Brand Development, Revenue Management, Hospitality Industry, Destination Marketing, Hospitality, Market Planning, Sales Management, Leisure, Yield Management, Special Events, Incentives, Marketing Strategy, Guest Satisfaction, New Business Development, Marketing, Contract Negotiation, Revenue Analysis, Customer Service, Budgets, Sales, Travel Management, Restaurants, Customer Satisfaction, Food & Beverage, Incentive Travel, Pre-opening, Leisure Travel, Banquets, Catering, Income Statement, Management, Social Networking, Tour Operators, CRM, Meeting Planning, Business Development, Front Office, Corporate Events, Luxury, Online Marketing, Luxury Brand Marketing, Food
Education
University of Central Missouri 1982 — 1984
University of Missouri-Columbia 1982 — 1984
Business Management
The Ritz-Carlton Resorts of Naples September 2013 - Present
Renaissance Esmeralda Resort & Spa October 2010 - August 2013
Renaissance Esmeralda Resort & Spa February 2010 - June 2010
The Ritz-Carlton April 2004 - December 2009
WZIP-FM September 2001 - January 2003
NBC 2003 - 2003
Skills
Hotels, Hospitality Industry, Resorts, Hospitality Management, Hospitality, Meeting Planning, Revenue Analysis, Convention Services, Hotel Management, Sales
Education
The University of Akron 1999 — 2003
BA, Public Relations
Denver VA Medical Center January 2015 - Present
University of Colorado Hospital May 2013 - January 2015
BayCare Health System July 2012 - May 2013
Tampa General Hospital March 2011 - June 2012
The Ritz-Carlton March 2008 - December 2008
University of Central Florida August 2005 - May 2007
Skills
Nursing, Healthcare, Public Speaking, Hospitals, Pediatrics, Healthcare Management, PowerPoint, Cpr Certified, Event Planning, Clinical Research, Leadership, Training, Program Development, Nonprofits, Program Management, Conflict Resolution, Acute Care, Community Outreach, Medical/Surgical, ICU, Telemetry, Nursing Education
Education
University of South Florida 2009 — 2012
Nursing
University of Central Florida 2004 — 2008
Hospitality Management
World Gyms Chicago (Zone Fitness, Inc.) September 2009 - May 2010
The Ritz-Carlton December 2001 - February 2006
Alberto-Culver 1993 - 1996
Schering Plough (Wesley-Jessen) 1988 - 1993
The Advertising Checking Bureau February 1986 - October 1988
Skills
Competitive Analysis, Business Development, Strategy, Management, Product Development, Forecasting, Marketing, Integrated Marketing, Sales, Strategic Planning, Advertising, Sales Operations, Sales Management, Marketing Strategy, Training, Leadership
Education
University of Illinois at Chicago 1980 — 1985
B.S., Marketing
The Ritz-Carlton Public Relations/ Communications SpecialistEBR Council on Aging, Inc.2003 - 2007
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2001 — 2007
self June 2006 - Present
The Ritz-Carlton September 2007 - September 2011
Skills
Digital Media, Producing
Education
The University of New Mexico
Scientifica Skincare Inc. May 2006 - Present
Ling Skincare November 2004 - December 2005
Sports Club LA September 2003 - November 2004
The Ritz-Carlton December 2002 - July 2003
Education
Atelier Esthetique 2003 — 2003
Esthetics, Advanced Skin Care
Florida College of Natural Health 2002 — 2002
Esthetics License, Skin Care Specialty
University of Miami 1991 — 1995
SHERATON GATEWAY HOTEL . April 2012 - Present
La Gondola Kosher Catering Company . November 2005 - Present
Le Meridien Hotel Beverly Hills June 1996 - October 2005
The Ritz-Carlton November 1990 - August 2003
Skills
Hospitality Management, Food & Beverage, Hospitality Industry, Catering, Staff Training, Pre-opening, Hotel Management, Resorts, Banquets, Guest Satisfaction, Food, Revenue Management, Micros, Yield Management, Menu Development, Fine Dining, Hotels, Revenue Analysis, Front Office, Restaurants, Banquet Operations, Hospitality, Training
Education
University of Phoenix 2004 — 2007
Bachelor of Arts, Hospitality Management
Travel-World College 2003 — 2004
Certificate, Front Office / Food & Beverage
Todmur Hotel University Israel 1979 — 1980
Diploma, Service / French -Russian- Table and Buffet Service
Hilton Worldwide October 2014 - Present
Morgans Hotel Group August 2012 - May 2014
Mandarin Oriental Hotel Group, Las Vegas June 2011 - August 2012
The Ritz-Carlton September 2008 - June 2011
The Ritz-Carlton Hotel Company August 2007 - September 2008
Four Seasons Hotel Westlake Village 2005 - 2007
Four Seasons Hotel Miami 2003 - 2006
Mandarin Oriental Miami 2000 - 2003
Four Seasons Hotel Aviara 1998 - 2000
Ritz-Carlton, Laguna Niguel 1994 - 1998
Skills
Pre-opening, Catering, Marketing, Hotels, Event Management, Hotel Management, Hospitality Industry, Hospitality Management, Tourism, Food & Beverage, Banquets, Hospitality, Trade Shows, Marketing Strategy, Meeting Planning, Budgets, Revenue Analysis, Resorts, Event Planning, Front Office, Corporate Events, Sales, Rooms Division, Restaurants, Customer Satisfaction, Yield Management, Micros, Property Management..., Luxury, Public Relations, Hotel Booking, Opening Hotels, Leisure, Opera, Convention Services, Menu Development, Food, Pre-opening experience, Incentives, Travel Management
Education
University of California, Irvine
Arts, Arts
Enterprise Rent-A-Car June 2005 - Present
The Ritz-Carlton July 2004 - June 2005
Education
University of Florida 2000 — 2004
Facebook Attorney - Of CounselSergi and Associates, P.C.June 2014 - August 2014
Sergi and Associates, P.C. February 2014 - May 2014
U.S. Census Bureau January 2010 - May 2010
The Ritz Carlton September 2008 - May 2009
University of Central Florida July 2007 - May 2009
The Walt Disney Company June 2006 - March 2009
American Golf Company Killearn Country Club May 2008 - August 2008
University of Central Florida August 2007 - October 2007
Leon County Schools August 2005 - May 2006
Skills
Hospitality, Social Media, Public Speaking, Event Planning, Sales, Microsoft Word, Great Motivator, Conflict Resolution, Accepting Responsibility, Coordination, Guest Recovery, Proven Ability to Take..., Crisis Management, Builds Strong,..., Organizational..., Guest Service Management, Pay Close Attention to..., Guest Booking, Venue Relations, Task Driven, High Sense Of Urgency, Event Producing, Day Of Coordination, Event Management, Communication, Employee Training, Interpersonal Skill, Microsoft Office
Education
Mississippi College School of Law 2010 — 2013
Doctor of Law (J.D.), Law
University of Central Florida 2006 — 2009
Bachelor of Science (B.S.), Hospitality and Tourism Management
The Ritz-Carlton February 2003 - Present
Education
University of Minnesota-Twin Cities 1994 — 1998
The Ritz Carlton Director of RestaurantsThe Ritz-Carlton, Dallas2006 - Present
Haliimaile General Store November 2005 - June 2007
Wolfgang Puck Fine Dining Group June 2004 - June 2005
Education
University of Alabama 1997 — 2001
JW Marriott Desert Ridge July 2013 - Present
The Ritz Carlton Dallas August 2007 - December 2012
The Ritz-Carlton December 2002 - July 2007
Skills
Banquets, Food, Fine Dining, Menu Development, Food & Beverage
Education
Southern Methodist University 1993 — 1998
BA, Psychology
New England Culinary Institute
LTD Hospitality Group September 2015 - Present
Aimbridge Hospitality December 2014 - August 2015
White Lodging Services July 2012 - December 2014
The Ritz-Carlton Hotel Company L.L.C. July 2010 - January 2012
The Ritz-Carlton August 2007 - July 2010
The Ritz-Carlton, Naples and The Ritz-Carlton, Naples Golf Resort July 2004 - July 2007
The Ritz-Carlton Golf Resort, Naples November 2002 - July 2004
Skills
Hotels, Resorts, Event Planning, Corporate Events, Training, Sales, Budgets, Customer Service, Employee Training, Forecasting, Process Scheduler, Weddings, Food & Beverage, Wine, Restaurants, Hospitality Management, Hotel Management, Hospitality Industry
Education
Purdue University Calumet 1995 — 1997
Business
Wyndham Worldwide April 2015 - Present
Southern Eagle Sales & Service June 2013 - April 2015
The Saint Hotel, New Orleans April 2012 - January 2013
The Saint Hotel, New Orleans December 2011 - July 2012
The Roosevelt Hotel, New Orleans March 2011 - December 2011
The Ritz-Carlton September 2007 - March 2011
Skills
Hospitality Industry, Hotels, Hospitality, Hospitality Management, Hotel Management, Pre-opening, Revenue Analysis, Resorts, Micros, Banquets, Rooms Division, Front Office, Food & Beverage, Yield Management, Customer Service, Management, Guest Service Management, MICROS, Property Management...
Education
University of New Orleans
Bachelor of Arts (BA)
The Ritz-Carlton July 2008 - Present
The Ritz-Carlton January 2007 - June 2008
MetroFresh Inc. August 2005 - December 2006
Education
Le Cordon Bleu 2005 — 2006
Associate, Culinary Arts
University of South Carolina-Columbia 2001 — 2005
BA, Communications
Columbia Hospitality June 2003 - Present
John Daly, Inc. International June 2002 - May 2003
El Encanto Hotel July 1999 - June 2002
The Ritz-Carlton, Rancho Mirage October 1997 - July 1999
The Ritz-Carlton, Philadelphia May 1996 - October 1997
The Ritz-CarltonBig Island of Hawaii July 1994 - March 1996
The Ritz-CarltonKapulua, Maui November 1993 - June 1994
The Ritz-Carlton August 1984 - October 1993
The Registry Hotel Company August 1982 - August 1984
The Registry Hotel Co January 1981 - January 1984
Skills
Pre-opening, Resorts, Hospitality Management, Hotels, Hospitality, Project Planning, Food & Beverage, Wine, Catering, Restaurants, Banquets, Leadership, Hospitality Industry, Management, Marketing, Retail, Event Planning, Tourism, Trade Shows, Food, Customer Service, Budgets, Menu Development, Team Building, Hotel Management, Customer Satisfaction, Event Management, Profit, Inventory Management, Forecasting, Fine Dining, Revenue Analysis, Rooms Division, Trusted Business Partner, Yield Management
Education
University of California, Santa Barbara 1968 — 1974
Master's Degree, Mathematics
Pioneer Services, A Division of MidCountry Bank May 1995 - Present
The Ritz Carlton January 1990 - January 1995
Skills
Call Center, Customer Service, Customer Satisfaction, Troubleshooting, Active Directory, Hardware, Microsoft Office, Problem Solving, Documentation, Administration, Windows, Disaster Recovery, Security, Billing, Outlook, SharePoint, Customer Relations, Word, Excel, ITIL v3 Foundations..., Microsoft Word, Software Documentation, System Administration, Account Management, Sales Management, HTML, Team Building, Microsoft Excel, Microsoft SQL Server, Management, Access, Budgets, Analysis, Data Analysis, Team Leadership, Recruiting, Process Improvement, Training, Technical Support, Coaching, Databases, Project Management, Call Centers, Financial Services, Risk Management, Leadership, Performance Management, Banking, Visio, Interviews
Education
University of Kansas 1986 — 1990
Communications, Communications
Fruita Monument High School 1983 — 1985
Yale University 2012 - Present
Voice123 November 2008 - Present
Yale University January 2011 - July 2012
PR and Marketing August 2009 - February 2011
Lombardi Brothers Meats January 2005 - April 2008
Compass Group 1 January 2001 - January 2004
Rosewood Hotels January 1997 - January 1999
The Ritz-Carlton January 1994 - January 1997
Skills
Catering, Sales, Public Speaking, Social Media Marketing, Menu Development, Training, Marketing Communications, Event Planning, Food, Fundraising, Budgets, Management, Inventory Control, Event Management, Employee Training, Food Service, Social Media, Marketing, Purchasing, Customer Service, Pastry, Restaurants, Research
Education
The Culinary Institute of America
AOS Culinary Arts
University of Colorado Boulder 1981 — 1985
BA, Anthropology
University of Colorado
Anthropology
NY East Side Marriott Hotel February 2011 - Present
Ritz Carlton Westchester February 2009 - February 2011
The Ritz Carlton February 2009 - February 2011
NY Eastside Marriott Hotel 2011 - 2011
NY LaGuardia Marriott Hotel February 2007 - April 2009
Westchester Marriott June 2000 - February 2007
IBM Palisades Conference Center (Marriott) September 1997 - June 2000
Skills
Hotels, Hotel Management, Pre-opening, Resorts, Hospitality Industry, Hospitality Management, Hospitality, Front Office, Property Management..., Food & Beverage, Rooms Division, Restaurants, Opening Hotels, Customer Service, Budgets, Tourism, Luxury, Delphi
Education
University of Phoenix 2002 — 2006
facility mgmt /real properrty mgmt
Park Hyatt May 2012 - November 2012
Grand Hyatt May 2011 - May 2012
Estudios Inmobiliarios Coruna June 2010 - April 2011
The Ritz-Carlton January 2010 - May 2010
Orient-Express July 2008 - December 2008
Skills
Hotels, Hospitality Management, Hospitality, Hotel Management, Customer Service, Management, Sales
Education
Saddleback College 2012 — 2013
Associate's degree, Social Sciences
Glion Institute of higher education 2006 — 2009
Sarasota Memorial Health Care System July 2015 - Present
Sarasota Memorial Hospital Fnd June 2015 - July 2015
Hilton Worldwide January 2014 - March 2015
Reliable Interpreters & Translators August 2010 - April 2014
Hilton Worldwide June 2013 - December 2013
Peppertree Bay October 2012 - April 2013
The Ritz Carlton October 2010 - December 2012
Mercedes Benz of Sarasota June 2010 - May 2011
Skills
Customer Service, Hospitality, Hospitality Industry, Microsoft Office, Sales, Team Building, Hospitality Management, Hotels, Resorts, Food & Beverage, Hotel Management, Public Speaking, Physical Security, Tennis, Catering, Accounting, Team Leadership, Revenue Analysis, Photography, Music Production, Healthcare Management, Finance, ICD-10, Medical Coding, Delphi, PeopleSoft, Internal Audit
Education
University of Central Florida 2012 — 2015
Bachelor's degree, Health Information Management
State College of Florida-Manatee-Sarasota 2008 — 2012
Associate of Arts (A.A.), Accounting
THE RITZ CARLTON January 1998 - June 2000
Skills
Martial Arts COACH
Education
The Johns Hopkins University 1989 — 1993
Bachelor of Commerce (BCom), Economics
University of Northern Virginia
The Ritz-Carlton November 2012 - Present
Tsogo Sun January 2012 - August 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, HTML, Strategic Planning, Budgets, Editing
Education
Tshwane University of Technology
National Diploma Hospitality Management, Food and beverage management