Park Hyatt
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Park Hyatt Employees
Fordham University Athletics August 2013 - Present
Fordham Dance Team October 2010 - Present
Park Hyatt June 2013 - August 2013
ID Public Relations September 2012 - May 2013
CORT July 2012 - May 2013
Fordham University May 2012 - September 2012
City of Carlsbad- Cultural Arts Office May 2009 - May 2010
Skills
Editing, Public Speaking, Team Leadership, Social Media, Dance Education, Research, CisionPoint, Microsoft Office, Event Organization, Fundraising, Promotions, Sports Marketing, Spanish, Teamwork, PowerPoint
Education
Fordham University 2010 — 2014
Rosewood Mansion on Turtle Creek January 2015 - Present
Omni Hotels September 2013 - January 2015
Gaylord Entertainment January 2010 - November 2013
The Address Hotels + Resorts Dubai June 2009 - December 2009
Hotel Habita Polanco February 2008 - January 2009
Park Hyatt August 2006 - January 2008
Starbucks Coffee Mexico August 2004 - July 2006
The Walt Disney Company May 2005 - August 2005
Skills
Bilingual-English/Spanis..., Food & Beverage, International..., Labor Control, Cost Control, Quality Control, Staff Management, Financial Controlling, Strategic Planning, Employee Training, Customer Service, Organizational Behavior, Forecast, Strategic Positioning, Payroll, Schedules, Planning & Organizing..., Hospitality, Restaurants, Hotel Management, Restaurant Management, Hospitality Management, Hospitality Industry, Catering, Hotels
Education
University of North Texas 2011 — 2013
Master of Science (MS), Hotel/Motel Administration/Management
Centro de Estudios Superiores de San Ángel 2002 — 2006
Bachelor's degree, Hospitality Administration/Management
Ecole Hoteliere Lausanne
Bachelor of Science in Hotel Management, Hospitality Administration/Management
Omni Hotels June 2014 - Present
Philadelphia Zoo January 2014 - May 2014
Temple University August 2012 - December 2013
Park Hyatt June 2013 - August 2013
AKA February 2013 - February 2013
Temple University Ice Hockey Club September 2012 - February 2013
Residence Inn May 2012 - August 2012
Caesars Entertainment Corporation March 2012 - March 2012
Skills
Hospitality, Customer Service, Coordinating Events, Microsoft Word, Event Planning, Microsoft Office, PowerPoint, Hospitality Management, Event Management, Social Media, Microsoft Excel, Tourism, Hospitality Industry, Facebook, Hotels, Teamwork, Public Speaking, Social Networking, Food & Beverage, Sales, Spanish, Management, Social Media Marketing, Public Relations, Time Management, Administration
Education
Temple University 2010 — 2014
Bachelor of Science (B.S.), Tourism and Hospitality Management, 3.5
North Penn High School 2006 — 2010
Park Hyatt August 2015 - Present
ANdAZ June 2012 - July 2015
Hyatt Regency January 2015 - February 2015
ANdAZ March 2011 - June 2012
ANdAZ September 2006 - March 2012
Skills
Hospitality Management, Micros, Hospitality Industry, Hotels, Food & Beverage, Hospitality, Restaurants, Fine Dining, Catering, Menu Development, Property Management..., Restaurant Management, Event Management, Food, MICROS, Tourism
Education
Leeds Beckett University 2005 — 2009
Bachelor of Arts (BA), Hospitality Administration/Management
Samsung Electronics America August 2014 - Present
Park Hyatt July 2013 - July 2014
Jumeirah Emirates Towers January 2012 - June 2012
Sheraton Hotel and Towers July 2010 - December 2010
Skills
Social Media, Customer Service, Hospitality Management, Front Office, Spanish, Micros, Hospitality, Restaurants, Hotels, French, Food, Microsoft Excel, Food & Beverage, Teamwork, Hotel Management, Hospitality Industry, Tourism, Rooms Division, Social Media Marketing, Microsoft Office, English, Banquets, Opera, Event Management, MICROS
Education
Glion Institute of Higher Education 2010 — 2013
Bachelor of Arts (BA) in Hospitality Managment, Real Estate Finance and Revenue Management
Park Hyatt September 2014 - Present
The Setai April 2013 - September 2014
The Setai October 2011 - April 2013
The Hay Adams Hotel May 2008 - October 2011
Sheraton Long Island March 2006 - May 2008
Sheraton Long Island May 2004 - March 2006
Skills
Revenue Analysis, Hospitality Industry, Hospitality Management, Hotels, Hotel Management, Food & Beverage, Catering, Yield Management, Resorts, Sales, Customer Service, Menu Development, Tourism, Rooms Division, Pre-opening, Micros, MICROS
Education
University of Massachusetts, Amherst 1998 — 2002
Bachelor of Science, Hospitality Management
Starwood Hotels & Resorts Worldwide, Inc. August 2013 - Present
Starwood Hotels & Resorts Worldwide, Inc. August 2012 - August 2013
Sugar Bay Resort and Spa September 2011 - August 2012
The Peabody Orlando February 2010 - September 2011
Hyatt Hotels Corporation January 2007 - February 2010
Park Hyatt 2008 - 2008
The Walt Disney Company August 2004 - January 2007
Starwood Hotels & Resorts Worldwide, Inc. May 2005 - August 2005
Bubba Gump Shrimp Co. 2005 - 2005
Skills
Contract Negotiation, Social Media, Social Networking, New Business Development, Account Management, Marketing Strategy, Microsoft Office, Mentoring, Online Marketing, Databases, Hospitality, Innovation, PowerPoint, Planning, Teamwork, Writing, Cake Decorating, Project Planning, Social Media Marketing, Sales, Hotels, Catering, Revenue Analysis, Food & Beverage, Hospitality Management, Convention Services, Management, Banquets, Online Advertising, Event Management, Resorts, Hospitality Industry, Tourism, Sales Management, Hotel Management, Yield Management, Recruiting, Meeting Planning, Trade Shows, Marketing, Training, Corporate Events, Restaurants, Pre-opening, Lodging, Guest Service Management, Event Planning, Incentives, Opening Hotels, Delphi
Education
Colorado State University 2015 — 2017
Master of Business Administration (MBA), MBA - Computer Information Systems and Project Management
Michigan State University 2002 — 2006
Hospitality Business, Business and Dance
Michigan State University 2002 — 2006
B.A., Hospitality Business
Sport Squad, LLC April 2014 - Present
JOOLA North America April 2013 - April 2014
Park Hyatt October 2011 - December 2012
Upscale Pizza August 2009 - October 2011
Skills
Event Management, Event Planning, Public Speaking, Social Media, Customer Service, Leadership, Strategic Planning, Microsoft Excel, Social Media Marketing, Public Relations
Education
University of Maryland College Park 2015 — 2016
Bachelor's degree
Montgomery College 2013 — 2014
General Associates, 4.0
Park Hyatt February 2015 - Present
Hyatt Regency Huntington Beach Resort and Spa October 2012 - February 2015
Hyatt Regency Bellevue October 2011 - October 2012
Hyatt Regency Newport May 2009 - October 2011
Skills
Hospitality, Property Management..., Front Office, Hospitality Industry, Hospitality Management, Hotels, Rooms Division, Hotel Management, Resorts, Customer Service, Social Media, Microsoft Word, Restaurants, Process Scheduler, Inventory Management, Opera, Spa, Public Relations, Employee Relations, Payroll, Sales, Event Planning
Education
California State University-Long Beach 2004 — 2010
Bachelor of Science (BS), Hospitality, Food Service and Hotel Management
Mueller College 2005 — 2006
Eastern Massage Modalities
Park Hyatt June 2014 - Present
Maison Dellos February 2013 - June 2014
Maison Dellos March 2012 - February 2013
Thomas Keller Restaurant Group April 2011 - March 2012
Hyatt Hotels Corporation - Andaz Wall Street December 2010 - April 2011
Hyatt Hotels Corporation - Hyatt Regency Morristown November 2007 - December 2010
Hyatt Hotels Corporation - Hyatt Regency Morristown August 2007 - November 2007
Hyatt Hotels Corporation - Hyatt Regency Morristown June 2007 - August 2007
Skills
Chef, Restaurants, Culinary Skills, Fine Dining, Banquets, Pastry, Catering, Menu Development, Recipes
Education
Johnson and Wales University 2003 — 2007
Bachelor of Applied Science, Food Service Management & Baking/Pastry Arts
Bank of America Merrill Lynch June 2015 - Present
Park Hyatt September 2014 - May 2015
Houlihan's Restaurants, Inc. June 2012 - August 2012
Hershey Entertainment & Resorts June 2011 - June 2012
Higher Grounds Cafe August 2010 - May 2012
The Patriot House Bed & Breakfast May 2008 - September 2010
Skills
Customer Service, Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Teamwork, Hospitality Management, Time Management, Food, Hospitality Industry, Cooking, Banquets, Food, Food Service, Data Entry, Restaurants
Education
Penn State University 2010 — 2014
Hospitality Management, Hospitality Administration/Management
Park Hyatt July 2014 - Present
M&T Bank May 2013 - August 2013
Hyatt Hotels & Resorts November 2011 - April 2013
Ashley Furniture Homestores May 2011 - August 2011
Gucci July 2009 - May 2010
Starbucks Coffee Company February 2008 - June 2009
Skills
Excellent Writer, Computer Literate, Word, Excel, PowerPoint, Windows, POINT OF SALE, Customer Service, Cashiering, Retail, Sales, Inventory Control, Teamwork, Customer Satisfaction, Leadership, Microsoft Excel, Microsoft Word
Education
Morgan State University
Bachelor of Business Administration (B.B.A.), Hospitality Administration/Management
Youngs Market Company November 2014 - Present
Monterey Plaza Hotel & Spa February 2014 - November 2014
Park Hyatt January 2012 - February 2014
Beach Point Club May 2010 - August 2010
Skills
Food & Beverage, Hospitality Management, Guest Service Management, Customer Service..., Master Court of..., TIPS Certified, Serve Safe Certified, Open Table, Microsoft Suites, Micros 9700, Management Training..., Fishbowl, Opera, Team Development, Adaptive Leadership, Incentive Programs, Sales and Promotions, Wine Tasting
Education
University of Wisconsin-Stout 2007 — 2011
Bachelor of Science, Hospitality and Tourism Management
Hogeschool van Arnhem en Nijmegen 2009 — 2010
Business Administration
Forest Lake Senior High School 2004 — 2007
Hyatt Regency Atlanta April 2015 - Present
Hyatt Regency Dallas May 2014 - April 2015
Hyatt Regency Dallas October 2013 - April 2014
Park Hyatt December 2012 - May 2013
Brasserie 19 June 2012 - December 2012
Houston's Restaurant August 2011 - June 2012
Fox Hollow September 2010 - April 2011
Blur Bar July 2010 - April 2011
Max's Wine Dive April 2010 - April 2011
Gelato Blu May 2007 - February 2009
Skills
Menu Development, Restaurants, Food & Beverage, Wine, Hotels, Pastry, Marketing, Management, Cocktails, Chef, Fine Dining, Restaurant Management, Culinary Skills, Hospitality, Food
Education
University of Houston 2006 — 2010
Bachelor of Business Administration (B.B.A.), Hotel, Motel, and Restaurant Management
The Culinary Institute of America 2004 — 2006
Associate of Arts and Sciences (AAS), Baking and Pastry Arts/Baker/Pastry Chef
Kale Realty February 2013 - Present
Johnson Productions October 2012 - November 2012
Best Western Greenfield Inn May 2012 - August 2012
Park Hyatt January 2012 - April 2012
Gobi Mongolian Grille January 2012 - April 2012
Skills
Marketing Strategy, Microsoft Office, Microsoft Excel, Sales Management, Direct Sales, Creative Writing, Accounting, Charismatic Leadership, Social Media, Social Media Marketing, Social Psychology, Weight Training, Hiking, Running, Cycling
Education
Harvard College 2006 — 2010
Psychology, Organizational Leadership, 3.1
OSO / TRE Hospitality Group 2015 - Present
The Eden Roc Hotel 2013 - 2015
MKG Group - Expert in Hospitality and Tourism 2012 - 2013
The Palms Hotel & Spa September 2010 - September 2011
Sheraton Hotels & Resorts January 2009 - June 2009
Hilton Worldwide May 2007 - September 2007
Bannatyne Hotels & Spas May 2006 - September 2006
Park Hyatt January 2006 - May 2006
Skills
Hotel Management, Hospitality
Education
Glion Institute of Higher Education 2008 — 2010
Bachelor of Arts In Hospitality & Human Resources Management
ESH Paris Hotelschool 2005 — 2008
Bachelor / BTS, Hospitality Management
Montalembert : Private High School
High School Diploma In, Accounting
SCAD October 2014 - March 2015
SCAD November 2013 - October 2014
SCAD October 2012 - November 2013
Park Hyatt June 2011 - July 2012
Creighton School District July 2010 - May 2011
Teach For America August 2008 - June 2010
Teach For America August 2009 - May 2010
The University of Arizona August 2005 - May 2008
Michael's Catering June 2005 - March 2008
Skills
Employee Relations, Interviews, Human Resources, Recruiting, Event Planning, Training, Public Speaking, Curriculum Design, Management, New Hire Orientations, Teaching, Hospitality, Curriculum Development, Performance Management, Elementary Education, Employee Training, Customer Service, Spanish, Community Outreach, Communication, Coaching, Conflict Resolution, Educational Leadership, Training Management, Staff Development, Human Resources Policies, Employment Law, Leadership Development, Organizational..., Onboarding, Employee Benefits, workforce planning, Compensation & Benefits..., Talent Management, Temporary Placement, Career Development, Performance Appraisal, Applicant Tracking..., HRIS, Leadership, Job Descriptions, Workshop Facilitation, Succession Planning, Employee Engagement, FMLA, Higher Education
Education
Arizona State University 2008 — 2010
Masters Degree, Elementary Education
University of Arizona 2004 — 2008
Bachelor of Arts, Communications & Journalism, Minor in Spanish
Universidad de Belgrano 2007 — 2007
Spanish, Spanish
Park Hyatt May 2014 - Present
White Lodging Services November 2009 - Present
Illinois Institute of Art 2012 - 2012
Heard Museum April 2003 - October 2004
Education
University of Illinois at Urbana-Champaign 2010 — 2012
Master of Science (MS), Library and Information Science
Arizona State University 2000 — 2003
Bachelor of Fine Arts (BFA), Art Education
The Langham Hotels and Resorts October 2013 - Present
Park Hyatt April 2012 - October 2013
The French Pastry School August 2012 - December 2012
Trotters To Go April 2011 - October 2012
Skills
Cooking, Pastry, Restaurants, Food, Culinary Skills, Catering, Fine Dining, Menu Development, Recipes, Banquets, Food, Baking, Hospitality, Food Safety
Education
The French Pastry School 2010 — 2010
Certificate, Baking and Pastry Arts/Baker/Pastry Chef
Kendall College 2008 — 2009
Associate of Science (A.S.), Baking and Pastry Arts/Baker/Pastry Chef
Moraine Valley Community College 2005 — 2007
Associate of Science (A.S.), Mathematics
The St. Regis Monarch Beach Resort & Spa March 2014 - Present
Kempinski Hotel Das Tirol December 2013 - February 2014
The St. Regis Mardavall Mallorca Resort April 2013 - October 2013
The St. Regis Monarch Beach Resort & Spa April 2012 - March 2013
CHILLI CLUB Sandtorkai GmbH August 2006 - February 2012
Park Hyatt April 2006 - July 2006
ROBINSON Club Jandia Playa, Spain July 2005 - March 2006
North Hills Golf & Country Club, New York April 2005 - June 2005
Steigenberger Hotels AG December 2004 - January 2005
Hyatt Regency August 2004 - September 2004
Skills
Leadership, Editing, Hospitality Management, Hotels, Hospitality Industry, Food & Beverage, Hotel Management, Hospitality, Micros, Resorts, Restaurants, Customer Service, Catering, Front Office
Education
Avans Hogeschool Breda 2010 — 2011
Bachelor of Business Administration (BBA), Business Economics
VWA Hamburg (College of Commerce) 2009 — 2010
Betriebswirt (VWA), Business Economics
VWA Hamburg (College of Commerce) 2007 — 2009
Eventmanagement-Oekonom (VWA), Eventmanagement
Steigenberger Akademie, Bad Reichenhall 2004 — 2005
one year courses of basic vocational training, Hotel Business Knowledge
Target July 2015 - Present
Target January 2012 - July 2015
AAA Auto Club South September 2010 - January 2012
Park Hyatt June 2007 - September 2010
Skills
Leadership, Human Resources, Volunteer Management, Employee Relations, Hiring, Recruiting, Employee Training, Succession Planning, Training, Onboarding, New Hire Orientations, Talent Management, Customer Service, Performance Management, Talent Acquisition, College Recruiting, Employee Engagement, Time Management, Employee Benefits, Benefits Administration, Applicant Tracking..., Travel Planning, Hotel Management, Team Building, Strategic Planning, Payroll
Education
California State Polytechnic University-Pomona 2006 — 2010
Bachelor of Science (BS), Hospitality Management
LabCorp January 2013 - Present
Costco Wholesale August 2012 - January 2013
Grade Potential In Home Tutoring April 2011 - May 2012
Park Hyatt June 2010 - September 2010
Skills
Biochemistry, Cell Culture, Gel Electrophoresis, Molecular Biology, PCR, Laboratory, Protein Purification, ELISA, Western Blotting, Microsoft Word
Education
California Polytechnic State University-San Luis Obispo 2008 — 2012
Bachelor's degree, Biochemistry, 3.1
Westin Hotels & Resorts December 2014 - Present
DoubleTree by Hilton August 2013 - December 2014
Park Hyatt Toronto August 2012 - August 2013
Park Hyatt Toronto October 2010 - August 2012
Park Hyatt March 2010 - October 2010
Fairmont Hotels and Resorts March 2008 - March 2010
Moevenpick Hotels & Resorts 2004 - 2006
Le Royal Hotels and Resorts - Amman 2003 - 2004
Starwood Hotels & Resorts Worldwide, Inc. 2000 - 2001
Skills
Detail oriented, Strategic Planning, Organizational..., Hospitality, Forecasting, Event Planning, Payroll, Micros, Banquets, Hospitality Management, Hospitality Industry, Food & Beverage, Resorts, Revenue Analysis, Hotels, Hotel Management, Restaurants, Pre-opening, Catering, Menu Development, Restaurant Management, Yield Management, Opening Hotels, Opera, Menu Engineering, Management, Customer Satisfaction, Culinary Skills, Fine Dining, Food, Banquet Operations, Pre-opening experience, Hotel Booking, Training, F&B Management, F&B Operations, Menu Costing, Wine, MICROS
Education
Cornell University 2015 — 2017
Executive MBA Americas, Business, Management, Marketing, and Related Support Services
Queen's University 2015 — 2017
Executive MBA Americas
Humber College 2007 — 2008
Post Grad diploma, Hospitality and Tourism Admin
Hyatt Regency September 2015 - Present
Andrea Rose Washington April 2014 - Present
Park Hyatt November 2014 - September 2015
Park Hyatt April 2013 - November 2014
The Ballantyne Hotel and Lodge March 2012 - February 2013
Skills
Fine Dining, Culinary Skills, Banquets, Food & Beverage, Menu Development, Catering, Cooking, Food Safety, Restaurants, Food Preparation, Customer Service, Food Service, Food, Baking, Restaurant Management, Hospitality, Hospitality Management, Event Planning, Microsoft Office, Hospitality Industry, Hotels, Creative Writing, Writing, Editing
Education
Johnson and Wales University 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Food Service, Waiter/Waitress, and Dining Room Management/Manager
Johnson and Wales University 2009 — 2011
Associate's degree, Culinary Arts/Chef Training
Davita Dialysis July 2015 - Present
Drexel University November 2013 - Present
American Hotel Register January 2013 - September 2013
American Hotel Register April 2007 - December 2012
Wayport January 2006 - April 2007
Park Hyatt December 2002 - January 2006
Four Seasons Hotels and Resorts October 1997 - December 2002
Park Hyatt April 1994 - September 1997
Four Seasons Hotels and Resorts June 1993 - March 1994
International Education Services September 1992 - June 1993
Skills
Sales, Hospitality, Sales Operations, Customer Service, Customer Satisfaction, Hotels, Account Management, Hospitality Management, Hotel Management, Forecasting, Hospitality Industry, Management, Outside Sales, Profit, Training, Cold Calling, Profit Maximization, Front Office, Nursing, Registered Nurses, Patient Safety, Quality Patient Care, Patient Satisfaction
Education
Drexel University College of Nursing & Health Professions Division of Undergraduate Nursing 2014 — 2015
Bachelor's Degree, Registered Nursing/Registered Nurse, Accelerated Career Entry BSN Program
Penn State University 1987 — 1991
Bachelor of Science (B.S.), Hotel Management
Community College of Philadelphia 2010 — 2012
Pre-Medicine/Pre-Medical Studies
Park Hyatt July 2014 - Present
Dominique Ansel Bakery January 2014 - July 2014
EMM Group January 2013 - January 2014
Cake Alchemy January 2012 - December 2012
Skills
Pastry, Cakes, Wedding Cakes, Baking, Laminating, Chocolate, Food, Banquets, Restaurants, Cooking
Education
The French Pastry School 2011 — 2011
Professional Cake Baking and Decorating
University of Virginia 2007 — 2011
Bachelor of Arts (B.A.), Sociology
Park Hyatt July 2014 - Present
Quidsi Inc. January 2013 - July 2014
Saint Dominic's Home September 2009 - December 2011
C.I.A. N. A. October 2007 - December 2008
Skills
Family Services, Mental Health, Community Outreach, Community Development, Social Work, Child Advocacy, Medicaid, Nonprofits, Administrative Work, Customer Service, Retail, Crisis Intervention, Case Management Services, Caseload Management, Social Services, Case Management, PowerPoint, Microsoft Office, Sales, Time Management, Microsoft Excel, Microsoft Word
Education
St. John's University 2005 — 2009
Bachelor of Science (B.S.), Human Services, General
Hyatt Regency Denver at Colorado Convention Center January 2014 - Present
Hyatt Regency Denver at Colorado Convention Center November 2012 - January 2014
Hyatt Regency Denver at Colorado Convention Center July 2012 - December 2012
Hyatt Hotels Corporation May 2011 - August 2011
Park Hyatt June 2010 - August 2010
Holiday Inn Hotel & Suites May 2009 - August 2009
Mount Vernon Park Association October 2004 - August 2009
Skills
Hospitality, Food & Beverage, Restaurants, Hospitality Management, Hotels, Microsoft Office, Customer Service, Hospitality Industry, Resorts, Fine Dining, Restaurant Management, Food Service
Education
James Madison University 2008 — 2012
BBA, Hospitality & Tourism Management
Society of Wine Educators
Certified Specialist in Wine
Universiteit Antwerpen 2010 — 2010
European Business
Park Hyatt July 2013 - Present
Ritz Carlton September 2012 - August 2013
Jumeirah Group / Jumeirah Hotels & Resorts August 2010 - April 2012
Skills
Food & Beverage, Fine Dining, Hospitality Industry, Hospitality Management, Hotel Management, Pre-opening, MICROS
Education
Glion Institute of Higher Education 2008 — 2009
Post Graduate Diploma, Hospitality Administration/Management
Eastern Michigan University
Hyatt Regency Bethesda near Washington, DC September 2014 - Present
Gaylord Entertainment December 2013 - August 2014
Park Hyatt April 2013 - November 2013
Park Hyatt January 2012 - April 2013
Hyatt Regency March 2010 - January 2012
Hyatt Regency June 2008 - March 2010
Hyatt Regency June 2007 - June 2008
Skills
Team Building, Advertising, Budgeting, Business Management, Customer Service, Excel, Employee Relations, Forecasting, Hiring, Hospitality, Team Leadership, Microsoft Office, Mentoring, Social Media, Newsletters, Oracle, Operations Management, Quality, Teamwork, Budgets, EAS, WMS Implementations, Daylight, envision, Opening Hotels, New Restaurant Openings, Food & Beverage, Marketing, Hospitality Management, HR Policies, Interviews, Banquets, stewarding, Restaurants, Restaurant Management, opentable, Bartending, Bar Management, Catering, Convention Services, Opera, Birchstreet, Schedules, Hotel Management, Property Management..., Rooms Division, Management, Microsoft Excel
Education
Johnson and Wales University 2004 — 2007
Bachelor's degree, Resort Management & Casino Management
Park Hyatt July 2015 - Present
Park Hyatt August 2014 - Present
The Standard East Village December 2013 - August 2014
Morgans Hotel Group September 2011 - December 2013
Morgans Hotel Group May 2011 - September 2011
Soho House April 2010 - May 2011
The Helmsley Group July 2009 - April 2010
Skills
Sales Management, Hotel Management, Food & Beverage, Event Management, Front Office, Boutique Hotels, Event Planning, Catering, Hotel Booking, Opera, Epitome, Delphi, Pegasus, Aloha, Revenue Analysis, Social Networking, Menu Development, Restaurants, Micros, Rooms Division, Public Relations, Social Media Marketing, Concierge Services
Education
University of Central Florida 2005 — 2009
Bachelor's degree, Hospitality Management
PJPII
Park Hyatt Aviara Resort July 2013 - September 2014
Park Hyatt June 2013 - August 2013
Spectrum Security Services June 2011 - August 2013
Orange County Sheriff's Department July 2000 - May 2011
Orange County Marshal 1991 - 2000
Orange County Marshal 1990 - 1991
The Argus Agency 1989 - 1990
Chesapeake Police Department 1988 - 1989
City of Garden Grove 1985 - 1987
Orange County Animal Control 1984 - 1985
Skills
Public Speaking, Enforcement, Police, Criminal Justice, Criminal Investigations, Journalism, Employee Training, Small Business, Animal Behavior, Animal Training, Firearms, Security Operations, Executive Protection, Weapons, Physical Security, Security, Investigation, Surveillance, Field Training Officer, Patrol, Public Safety, Evidence, Private Investigations, Training, Security Management, Crime Scene..., Preparedness, Customer Service, Crime Prevention, Corrections, Investigative Reporting, Community Policing, CCTV, Self Defense, Law Enforcement..., Crisis Management, Counterterrorism, Homeland Security, Law Enforcement, Field Training
Education
Orange Coast College
Associate of Arts (A.A.), Journalism
Estancia High School 1978 — 1981
Diploma
Four Seasons Hotels and Resorts March 2011 - Present
Four Seasons Hotels and Resorts May 2007 - March 2011
Park Hyatt August 2006 - April 2007
Skills
Menu Development, Banquets, Pastry, Hotels, Restaurants, Fine Dining, Hospitality
Education
The Restaurant School at Walnut Hill College 2005 — 2007
Associate of Science (AS), Baking and Pastry Arts/Baker/Pastry Chef
U.S. Census Bureau August 2010 - Present
SRA International March 2008 - January 2011
Park Hyatt 2010 - 2010
PRINCE GEORGE'S COUNTY 2002 - 2008
Skills
C, PL/SQL, Oracle, Database Administration, Crystal Reports, Data Modeling, SQL, ETL, ITIL, Linux, Data Analysis
Education
University of Maryland University College 2003 — 2006
M.S., Computer Systems Management
Mount St. Mary's University 1998 — 2002
B.S., Computer Science
Park Hyatt May 2015 - Present
Federal Heath Sign Company LLC July 2014 - January 2015
CapRelo May 2013 - May 2014
Lindsey Management Co., Inc. December 2012 - June 2013
Turtle Creek Apartments July 2012 - December 2012
The Peabody Little Rock April 2010 - August 2011
Pratt Place Inn and Barn August 2009 - April 2010
Skills
Hospitality, Hospitality Management, Property Management, Leasing, Hospitality Industry, Hotel Management, Hotels, Apartments, Front Office, Rooms Division, Food & Beverage, Resorts, Banquets, Pre-opening, Event Planning, Event Management, Maintenance Management, Meeting Planning, Negotiation, Customer Satisfaction, Guest Service Management, Hiring, Management, Microsoft Excel, Property Management..., Training, Tourism
Education
MiraCosta College 2015 — 2018
Associate's degree, Hospitality Administration/Management
mofitness June 2007 - Present
Equinox Fitness Clubs August 2006 - June 2007
Chicago Public Schools 2003 - 2006
Best Western River North Hotel October 2001 - February 2003
Park Hyatt 2001 - 2001
Institute of Financial Education, BAI September 1998 - October 2000
Maryville Academy August 1995 - August 1998
Skills
Small Business, Human Resources, Sales Management, Manage Client..., Customer Service, Public Speaking, Time Management, Social Media Marketing, Sports, Fitness, Event Management, Health, Social Media, Coaching, Team Building, Fundraising, Sales
Education
Loyola University of Chicago
Bachelors of Science, Psychology
ITC Barcelona
National Academy of Sports Medicine
Certified Personal Trainer
USA Triathlon
Hyatt Hotels Corporation June 2015 - Present
Millennials in Travel May 2014 - Present
Hyatt Hotels Corporation July 2014 - June 2015
Park Hyatt May 2011 - June 2014
Starwood Hotels & Resorts Worldwide, Inc. January 2010 - March 2011
St. Regis Atlanta August 2008 - January 2010
Westin Buckhead August 2007 - August 2008
Spa Sydell June 2005 - August 2007
Skills
Hotels, Management, Leisure, Hospitality Management, Hospitality Industry, Hospitality, Leisure Travel, Travel Management, Sales, Marketing, Hotel Management, Training, Meeting Planning
Education
Florida State University 2000 — 2004
BA
ExxonMobil March 2013 - Present
ExxonMobil October 2007 - February 2013
BearingPoint September 2006 - September 2007
Deloitte September 2004 - September 2006
Park Hyatt August 2003 - August 2004
The Ritz-Carlton Hotel Company, L.L.C. September 2002 - August 2003
Education
Syracuse University 2001 — 2002
Master of Arts (M.A.)
University of Wisconsin-Madison 1996 — 2000
Bachelor of Arts (B.A.)
The Madeira School 1994 — 1996
High School Diploma
Bank of America November 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc. May 2013 - May 2014
Park Hyatt July 2012 - September 2012
Stowe Mountain Lodge May 2011 - October 2011
Angro Shop, Slavonski Brod, Croatia June 2010 - August 2010
Hotel Croatia & Travel Agency, Dubrovnik , Croatia March 2010 - March 2010
Sports team Catering Service June 2006 - August 2008
Iligsoft Computer Hardware & Software Store May 2005 - August 2005
Skills
Microsoft Office, English, Customer Service, PowerPoint, Excel, Word, Spanish, Teamwork, Team Leadership, Retail, Social Media, Research, Microsoft Excel, Hospitality, Time Management, Microsoft Word, Management, Negotiation, Strategic Planning, Event Planning, Social Media Marketing, Project Planning, Human Resources, Food & Beverage, Sales, Hospitality Industry, Food, Bartending, Banquets, Event Management, Hotels, Menu Development, Hospitality Management
Education
Rochester Institute of Technology 2008 — 2012
Bachelor of Science (B.S.), International Hospitality and Small Business Marketing
Tehnical School, Slavonski Brod 2004 — 2008
High School Diploma, Technician for electronics
World Financial Group (WFG) July 2015 - Present
Highgate Hotels-The Quin May 2015 - Present
Park Hyatt July 2014 - May 2015
Amsterdam Hospitality January 2013 - July 2014
Starbucks Coffee Company May 2011 - January 2013
McDonald Corp August 2008 - May 2011
Skills
Customer Service, Cashiering, Hospitality, PowerPoint, Food Safety, Teamwork, Leadership, Facebook, Microsoft Word, Hospitality Industry, Customer Satisfaction, Time Management, Food & Beverage, Hospitality Management, Front Office
Education
Kingsborough Community College 2011 — 2012
A.A.S. Degree, Tourism and Hospitality, Upper Sophomore
CUNY New York City College of Technology
Park Hyatt August 2015 - Present
Equinox June 2015 - Present
City Year New York July 2014 - June 2015
Swatch Ltd. October 2014 - January 2015
Geisel Library March 2012 - April 2014
Skills
Event Planning, Public Speaking, Teamwork, Problem Management, People Management, Customer Service, PowerPoint, Time Management, Microsoft Word, Fundraising, Microsoft Office, Microsoft Excel, English, Research, Community Outreach, Windows, Social Media, Photoshop, HTML, Teaching, Editing, Nonprofits, Higher Education, Leadership, Sales
Education
University of California, San Diego 2010 — 2014
Bachelor’s Degree, Communication, Ethnic Studies, 3.5
Curio Diplomat Resort / Hilton Worldwide January 2015 - Present
Grand Hyatt April 2014 - January 2015
The Westin La Cantera Resort / Starwood Hotels & Resorts Worldwide, Inc. August 2013 - April 2014
St. Regis February 2012 - August 2013
Starwood Hotels & Resorts Worldwide, Inc. March 2010 - February 2012
Park Hyatt October 2008 - October 2009
Skills
Hospitality Management, Forecasting, Labor Management, Productivity, Front Office, People Skills, Employee Management, Conflict Resolution, Housekeeping, Social Media, Corporate Social..., Brand Awareness, Loyalty Programs, Billing Process, Property Management..., Operations Management, Security Operations, Emergency Management, Golf Resorts, Boutique Hotels, Rooms Division..., Conference Coordination, Employee Engagement, Large Groups, Inventory Control, Customer Service, Event Management, Food, Hospitality, Hospitality Industry, Hotel Management, Hotels, Leadership, Pre-opening, Resorts, Revenue Analysis, Rooms Division, Yield Management
Education
University of Houston 2007 — 2008
Bachelor's degree, Hotel, Motel, and Restaurant Management
Centro de Estudios Superiores de San Ángel 2004 — 2008
Bachelor's degree, Hotel/Motel Administration/Management
Ecole hôtelière de Lausanne 2004 — 2008
Bachelor's degree, Hotel/Motel Administration/Management
Park Hyatt March 2014 - Present
WTS International February 2013 - November 2013
Montage Hotels & Resorts September 2008 - February 2013
Skills
Resorts, Hotels, Spa, Pre-opening, Hospitality Industry, Hospitality, Micros, Menu Development, Revenue Analysis, Skin Care, Cosmetics, Retail, Hospitality Management
Education
California State University-Long Beach 2006 — 2010
The Bozzuto Group June 2014 - Present
Park Hyatt August 2013 - April 2014
The Limited October 2012 - May 2013
law office June 2011 - August 2011
Skills
Communication, Public Relations, Sales, Marketing, Hospitality, Retail, Event Planning, Event Management, Customer Satisfaction, Social Networking, Time Management
Education
Morgan State University 2011 — 2015
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
JG Black Book November 2014 - Present
JG Black Book June 2011 - November 2014
Mandarin Oriental Hotel Group December 2007 - February 2011
Mandarin Oriental Hotel Group September 2003 - December 2007
Park Hyatt January 2000 - September 2003
Skills
Resorts, Hotels, Hospitality, Sales, Luxury, Hospitality Industry, Leisure, Revenue Analysis, Tourism, Hotel Management, Hospitality Management, Food & Beverage, Yield Management, Leisure Travel
Education
Michigan State University 1995 — 1999
BA
Park Hyatt May 2015 - Present
Park Hyatt February 2013 - April 2015
Park Hyatt April 2011 - January 2013
ANdAZ March 2010 - March 2011
ANdAZ August 2008 - March 2010
Park Hyatt January 2007 - July 2008
Skills
Hospitality Management, Food & Beverage, Restaurants, Process Scheduler, Management, Leadership, Micros, Hospitality Industry, Banquets, Hotels, Training, Customer Satisfaction, Hotel Management, Hospitality, Restaurant Management, MICROS
Education
Robert Kennedy College/University of Cumbria 2010 — 2015
Master of Business Administration (M.B.A.), Leadership & Sustainability, Pass with Merit
2003 — 2006
Bachelor of Science (BS), Hospitality management
Park Hyatt December 2013 - May 2014
Durban International Convention Centre (Durban ICC) May 2013 - May 2013
Poken May 2013 - May 2013
Sun International December 2012 - February 2013
Three Cities Group February 2013 - 2013
Tsogo Sun January 2012 - June 2012
Cape Town International Convention Centre July 2011 - December 2011
Skills
Food & Beverage, Operations Management, Rooms Division, Pre-opening, Food and Beverage, Managing Events, Hospitality Management, Hotels, Hospitality, Hotel Management, Hospitality Industry, Food, Banquets, Front Office, Event Management, Property Management..., Research Projects, Mobile Technology, Data Synchronization, Crowd Control, Trade Promotions
Education
Durban University Of Technology 2013 — 2013
Bachelor of Technology (BTech), Hospitality Management
Durban Institute of Technology 2010 — 2012
National Diploma, Hospitality Magement
Dunbar Armored July 2012 - Present
Park Hyatt September 2011 - Present
Geeknet November 2011 - January 2012
Best Buy December 2009 - November 2011
Education
Northern Virginia Community College 2004 — 2012
General Studies with a focus in Criminology, Criminology
Sofitel Legend Metropole Hanoi April 2015 - Present
Grand Hyatt Hotel Tokyo December 2013 - Present
Times Square Jazz Records December 2011 - Present
Jack Jeffers Big Band January 2011 - Present
Times Square Jazz January 2000 - Present
Park Hyatt November 2014 - March 2015
Sofitel Metrople Legend January 2009 - January 2013
Conrad Hotel 2010 - 2011
Villa Ulivi Florence 2006 - 2006
Klezmatics 2004 - 2006
Skills
Jazz, Band, Vocalist, Recording, Festivals, Pianist, Singing, Musical Theatre, POP, Music, Concerts, Blues, Lyricist, Vocal, Entertainment, Composition, Pop, Funk, Bands
Education
New England Conservatory of Music 1973 — 1977
BA in applied music, piano, voice, big band arranging
Woodlands high School 1968 — 1972
NY State Regents diploma
Quail Lodge Resort & Golf Club April 2015 - Present
Park Hyatt February 2013 - May 2014
Pebble Beach Company May 2012 - February 2013
Bernardus Lodge December 2011 - May 2012
Skills
Event Management, Public Speaking, Hospitality, Resorts, Sales, Hospitality Management, Catering, Time Management, Hotels, Banquets, Restaurants, Hospitality Industry, Event Planning, Customer Service, Wine, Culinary Skills, Wedding Planning, Food & Beverage, Parties, Training, Micros, Hotel Management, Weddings, Menu Development, Meeting Planning, Front Office, Fine Dining, Opera, Property Management..., Revenue Analysis, Tourism, Food, Corporate Events, Microsoft Office, Social Networking, Customer Satisfaction, Convention Services, Marketing, Public Relations, Teamwork, Microsoft Excel, Opening Hotels, Social Media, Pre-opening, Social Media Marketing, Guest Service Management, Leadership, Team Building, Management, Special Events...
Education
San Diego State University-California State University 2013 — 2013
Professional Meeting Planner Certification
California State University, Monterey Bay 2010 — 2012
Business Administration, Hospitality Management
York School 2001 — 2006
Harty Appetites Events & Consulting January 2006 - Present
Washburne Culinary Institute 2010 - 2013
Wolfgang Puck Catering 2007 - 2009
Park Hyatt 2000 - 2005
Skills
P&L, Pre-opening, Budgets, Cost Control, Culinary Skills, Menu Development, Catering, Restaurants, Banquets, Food & Beverage, Cuisine, Restaurant Management, Food, Hotels
Education
University of Minnesota-Twin Cities
Bachelor's Degree, Business/Managerial Economics
University of Saint Thomas
Business/Managerial Economics
Massage Envy February 2009 - Present
InterContinental Hotels Group January 2007 - February 2009
Cardenas Physical Therapy January 2006 - July 2006
MGM Grand August 2005 - January 2006
Park Hyatt 2006 - 2006
Education
Nevada School of Massage Therapy 2005 — 2006
Massage Therapy
State University of New York College at Buffalo 2002 — 2004
B.S., Exercise Science
Onondaga Community College 2000 — 2002
A.S., Math & Science
Park Hyatt March 2015 - Present
Wave Pizza Cafe June 2014 - February 2015
Flagler College June 2013 - June 2014
Flagler College December 2011 - June 2013
Wave Pizza Café January 2009 - August 2012
Skills
Start-ups, Marketing, Public Relations, Management, Social Media, Microsoft Office, Quicken, Facebook, Research, Nonprofits, Blogging, Food Service, Food Safety, Customer Satisfaction, Event Management, Sales, CRM, Retail, Social Media Marketing, Social Networking, Public Speaking, Event Planning, PowerPoint, Customer Service, Editing
Education
Flagler College 2009 — 2013
Bachelor of Arts (B.A.), Psychology & Political Science
Hilton Worldwide March 2014 - Present
Sofitel Miami August 2013 - December 2013
Park Hyatt December 2011 - December 2012
L’empire Paris June 2010 - November 2010
Sheraton May 2009 - September 2009
Hyatt Regency May 2008 - September 2008
Skills
Yield Management, Revenue Analysis, STR global reports, Analysis capacity &..., GDS systems, Active listening,..., Delphi sales, Languages, Hospitality, Hotels, Management, Hospitality Management, Hotel Management, Front Office, Micros, Rooms Division, Opera, Resorts, Pre-opening, Food & Beverage, Property Management..., Banquets, Restaurants, Catering, Tourism, OnQ
Education
Florida International University 2013 — 2013
Bachelor of Applied Science (B.A.Sc.), hospitality management
Vatel International Business School 2007 — 2010
Bachelor's degree in International Hotel Management, Hospitality Administration/Management
Viceroy Hotel Group May 2014 - Present
Park Hyatt July 2014 - December 2014
Trump SoHo New York October 2012 - July 2014
Taj Exotica Resort and Spa September 2011 - September 2012
Caudalie May 2009 - September 2011
Sephora March 2006 - April 2009
GC Marketing Group, Inc December 2004 - December 2006
Skills
Licensed Esthetician, Skincare Expert, Certified Fragrance..., Sales Representative, Customer Service, Communication Skills, Computer Proficiency, Promotions, Receptionist Duties, Food & Beverage, Fragrance, Visual Merchandising, Cosmetics, Sales, Hospitality, Beauty Industry, Hotels, Skin Care, Spa, Merchandising, Retail, Fashion, Micros, Event Planning, Luxury, Luxury Goods, Resorts, Marketing, Retail Sales, Front Office, Inventory Management, Microsoft Office, Pre-opening, Opera, Hospitality Industry, Customer Satisfaction, Microsoft Excel, Restaurants, Communication, MICROS
Education
City University of New York-Herbert H. Lehman College 2008 — 2011
Bachelor of Arts (B.A.), Psychology
Aveda Institute-New York 2007 — 2007
Esthetics License, Aesthetician/Esthetician and Skin Care Specialist
Bard College 2003 — 2005
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Marriott Hotels September 2014 - Present
Park Hyatt February 2013 - Present
Hyatt Hotels Corporation August 2010 - Present
Nike 2000 - 2015
Regus 2009 - 2010
Regus 2009 - 2010
Hyatt Hotels Corporation June 2005 - February 2008
Skills
Meeting Planning, Sales Operations, Contract Negotiation, Revenue Analysis, Luxury, Sales Presentations, Sales Management, Hospitality Management, Hospitality Industry, Hospitality
Education
Pennsylvania State University-Erie Campus
Pearl Dive Oyster Palace & Black Jack March 2015 - Present
Béarnaise May 2013 - March 2015
Park Hyatt June 2012 - May 2013
The Cullen Law Firm, PLLC August 2011 - June 2012
Back Bay Restaurant Group, Inc. 2009 - 2012
U.S. Department of State September 2010 - January 2011
Skills
Spanish, Hospitality, Food & Beverage, Beverage Industry, New Restaurant Openings, Restaurant Management, Bartending, Restaurants, Micros, TIPS Certified, Ecolab, Microsoft Office, Food, Hospitality Management, Training, Fine Dining, Wine, Hospitality Industry
Education
The George Washington University 2007 — 2011
Bachelor of Arts, International Affairs
Park Hyatt January 2015 - Present
Kempinski Hotels April 2014 - October 2014
Kempinski Hotel San Lawrenz July 2013 - May 2014
Kempinski Hotel Das Tirol December 2013 - April 2014
Hilton Worldwide May 2012 - July 2012
Hilton Worldwide March 2012 - July 2012
Hilton Worldwide July 2011 - March 2012
Bournemouth University 2009 - 2012
Carluccio's PLC October 2008 - July 2009
Skills
Food & Beverage, Hotels, Front Office, Hospitality Management, Hospitality, Hospitality Industry, Restaurant Management, Revenue Analysis, Management, Customer Service, Training, Foreign Languages, Customer Satisfaction, Micros, Restaurants, Food, Banquets, Corporate Finance
Education
Bournemouth University 2009 — 2013
BA Hons Hospitality Management
Bournemouth University 2009 — 2013
Bachelor of Arts (B.A.), Hotel and Restaurant Management
The Leading Hotels of the World September 2015 - Present
Le Parker Meridien New York October 2013 - September 2015
Le Parker Meridien New York October 2008 - October 2013
Le Parker Meridien New York August 2004 - October 2008
Le Parker Meridien New York June 2000 - August 2004
Le Parker Meridien New York January 1998 - June 2000
The Peninsula Hotels 1997 - 1998
Park Hyatt 1996 - 1997
Park Hyatt 1994 - 1996
Sofitel Luxury Hotels and Resorts 1993 - 1994
Skills
Hotels, Sales Management, Revenue Analysis, International Sales, Marketing, Strategic Planning, Solicitation, Customer Acquisition, Customer Oriented, Managerial, Problem Solving, Qualifying Prospects, Customer Retention, Staff Retention, Hospitality, Hospitality Industry, Tourism, Resorts, Contract Negotiation, Hotel Management, Management, Hospitality Management, Meeting Planning, Property Management..., Rooms Division, Front Office, Hotel Booking, Customer Service, Project Management
Education
Hotelschool The Hague
BA in Business Administration, International Hospitality Management
novotel ambassador seoul January 2015 - Present
ek food March 2014 - October 2014
JW Marriott DDSS 2013 - 2014
Park Hyatt October 2011 - August 2013
W Hotels January 2005 - June 2011
Education
Humber College 1996 — 1998
hotel management, Hotel and restaurant management
Hyatt Regency Maui Resort and Spa September 2015 - Present
Hyatt Regency January 2015 - June 2015
Park Hyatt April 2014 - January 2015
Hyatt Regency January 2011 - April 2014
Garden Grove Unified School District January 2007 - June 2011
Skills
Leadership, Sports, Customer Service, Microsoft Office, Athletics, Strategic Planning, Team Leadership, Organization, Youth Development, Youth Mentoring, Sports Coaching, Fitness, Hospitality, Outlook, Recreation
Education
California State University-Fullerton 2008 — 2011
Bachelor of Science (BS), Kinesiology and Health Science
Golden West College 2004 — 2008
Bachelor of Arts (BA), Health and Physical Education/Fitness
MacGregor and Company December 2009 - Present
Park Hyatt November 2010 - July 2013
US Army May 2008 - November 2010
Skills
Physical Security, Security Management, Corporate Security, Security Training, Close Protection, Executive Protection, Surveillance, Personal Protection, Personal Security, Access Control, CCTV, Workplace Violence, Private Investigations, Alarm Systems, Emergency Management, Emergency Medicine, Force Protection, Counterterrorism, Protective Security, Instructor-led Training, Employee Training, Investigation, Security, Weapons, Project Management, Intelligence, Security Operations, Firearms, Enforcement, Police, Policy, Government, Internal Investigations, Training, Criminal Investigations, Conflict Resolution, Protection, Security Awareness, Security Audits, Program Management, Tactics, Self Defense, Personnel Security, Contingency Planning, Intelligence Analysis, Crisis Management, PSD, Due Diligence, Security Consulting, Law Enforcement
Education
University of Cincinnati 2004 — 2006
Master of Science (M.S.), Criminal Justice
Armstrong Atlantic State University 1999 — 2001
Post Baccalaureate Teacher Certification, Middle Grades Education
Georgia Southern University 1992 — 1997
Bachelor of Science (B.S.), Criminal Justice/Law Enforcement Administration
NASA Federal Law Enforcement Training Academy 2007 — 2007
Basic Course
Georgia Peace Officer Standards and Training Academy 1997 — 1997
Parole Officer Basic Academy
The Westin Riverfront Resort & Spa July 2015 - Present
Marriott Hotels January 2012 - July 2015
Park Hyatt June 2008 - January 2012
Kessler Collection May 2007 - June 2008
Hyatt Regency January 2006 - May 2007
Skills
Resorts, Hospitality Industry, Hospitality, Hospitality Management, Hotels, Meeting Planning, Sales, Revenue Analysis, Hotel Management, Yield Management, Event Management, Corporate Events, Tourism, Customer Service, Food & Beverage, Pre-opening, Convention Services, Catering, Trade Shows, Banquets, Rooms Division, Incentives, Luxury, Restaurants, Front Office, Hotel Booking, Leisure, Lodging, Business Travel, Property Management..., Wedding Planning, Reservation, Menu Development, Revenue Forecasting, Incentive Travel, Leisure Travel, Restaurant Management, Fine Dining, Customer Satisfaction, MICROS, Delphi, Travel Management, Opening Hotels, Online Travel
Education
University of Florida 1998 — 2002
Bachelor of Science in Business Administration, Finance
Sinclair Broadcast Group January 2013 - Present
The Chips Quinn Scholars Program January 2014 - January 2014
The Middle Tennessee Storm March 2013 - March 2013
Sinclair Broadcast Group August 2011 - December 2011
Metro Nashville Public Schools February 2011 - August 2011
Park Hyatt April 2008 - December 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Public Speaking, Editing, Strategic Planning, Facebook, Creative Writing, Feature Articles, Social Media, Television, Copywriting, Newspapers, Blogging, Storytelling, Copy Editing, Social Media Marketing, Final Cut Pro, Video Editing, Advertising, Video Production, Web Content, New Media, Avid, Sales, Marketing, Broadcast Television, Editorial, WordPress, Broadcast Journalism, News Writing, Social Networking, Radio Broadcasting, Journalism
Education
Tennessee State University 2009 — 2012
Bachelor of Arts (B.A.), English Language and Literature, General
Clark Atlanta University 2005 — 2009
Mass Communication/Media Studies
Douglas Elliman Real Estate July 2015 - Present
Citi Habitats March 2014 - Present
clean apple nyc LLC October 2012 - February 2014
Park Hyatt May 2006 - April 2010
Skills
Customer Retention, Sales, Operations Management, Highly detail oriented
Education
San Francisco Art Institute 2001 — 2005
Bachelor of Arts (B.A.), Digital Communication and Media/Multimedia
bishop o'connell high school
The Driskill June 2013 - Present
Park Hyatt May 2010 - May 2013
Hyatt Regency January 2008 - May 2010
Grand Hyatt Denver May 2006 - January 2008
Skills
Resorts, Hospitality, Luxury, Hotel Management, Hotels, Customer Service, Property Management..., Rooms Division, Hospitality Management, Hospitality Industry, Micros, Revenue Analysis, Yield Management, Pre-opening, Front Office
Education
Cornell University 1999 — 2003
Bachelor of Science (B.S.), Hospitality Administration/Management
Park Hyatt August 2014 - Present
Mandarin Oriental Hotel Group June 2014 - August 2014
Richard Sandoval Restaurants December 2010 - July 2014
Amsterdam Hospitality June 2005 - September 2010
Skills
Fine Dining, Bartending, Food Safety, Food, Wine, Research, Food & Beverage, Hospitality Management, Public Speaking, Teamwork, Hotel Management, Microsoft Excel, Event Planning, Hospitality Industry, Hotels, Microsoft Word, Microsoft Office, Time Management, PowerPoint, Social Media, Customer Service, Restaurants, Hospitality, English, Event Management
Education
CUNY New York City College of Technology 2011 — 2014
Bachelor's degree, Hospitality Administration/Management
City University of New York City College 2007 — 2011
Bachelor's degree, Computer Science
Park Hyatt October 2014 - Present
ANdAZ June 2014 - October 2014
Genki Sushi Hawaii Inc May 2009 - August 2009
Westin Hotels & Resorts May 2008 - August 2008
Leilani's on the Beach October 2005 - May 2008
Skills
Hospitality, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Leadership, Pre-opening
Education
University of Hawaii at Manoa 2015 — 2017
Bachelor's Degree, Business Administration and Management, General, 2.8
University of Hawaii Maui College 2013 — 2014
Associate's Degree, Liberal Arts and Sciences/Liberal Studies, 2.8
Office Depot June 2015 - Present
Design Solutions International, Inc. April 2013 - May 2015
City Furniture December 2012 - March 2013
Sanctuary Medical Center August 2011 - August 2012
Henri Bendel July 2011 - November 2011
TransMedia Group May 2011 - August 2011
Vail Resorts November 2010 - April 2011
Park Hyatt November 2010 - April 2011
J.Crew October 2009 - October 2010
Conde Nast May 2008 - August 2008
Skills
Marketing Communications, Social Media Marketing, Social Skills, Public Relations, Writing, Medical Writing, Event Planning, Events, Organization, Team-oriented, Retail, Retail Sales Experience, Store Management, Hospitality, Customer Service, Short Films, Facebook, Management, Sales, Time Management, Social Media, Marketing, Microsoft Office, Teamwork
Education
Elon University 2005 — 2009
Bachelor of Arts (B.A.), Corporate Communications
Pope John Paul II High School 2001 — 2005
Jeremy Estrada May 2015 - Present
Park Hyatt October 2014 - Present
Slater's 50/50 October 2013 - October 2014
Skills
Cooking, Catering, Restaurants, Food & Beverage, Menu Development, Hospitality, Restaurant Management, Banquets, Culinary Skills, Fine Dining, Kitchen Management, Team Development, Employee Training, Employee Learning &...
Education
Central New Mexico Community College 2011 — 2013
Associate's degree, Culinary Arts/Chef Training
Central New Mexico Community College 2011 — 2013
Culinary Arts, Culinary Arts/Chef Training
Crowne Plaza Nashua 2011 - Present
Crowne Plaza Nashua 2005 - 2011
Hospitality Real Estate Councelors (HREC) 2002 - 2003
Hospitality Real Estate Councelors (HREC) 2000 - 2002
Cliff House @ Pikes Peak 1999 - 2000
St. Regis Hotel 1995 - 1998
Omni Hotels January 1995 - June 1995
Walt Disney World June 1994 - August 1994
Park Hyatt May 1993 - August 1993
Skills
Catering, Resorts, Hospitality Management, Banquets, Property Management..., Hospitality, Meeting Planning, Event Management, Customer Service
Education
University of New Hampshire - Whittemore School of Business and Economics 1991 — 1995
BS, Hospitality Managment
Gaithersburg High School
Transamerica January 2014 - Present
Transamerica September 2013 - January 2014
Transamerica September 2012 - September 2013
Park Hyatt 2007 - 2010
Skills
Microsoft Excel, Microsoft Word, Customer Service, Time Management, Teamwork, Employee Training, Food & Beverage, Restaurants, Access, Front Office, Customer Satisfaction, Hospitality
Education
Montgomery County Community College 2014 — 2015
Associate's degree, Liberal studies
Howard University 2006 — 2010
Biology/Biological Sciences, General
Park Hyatt May 2015 - Present
East West Resorts July 2014 - April 2015
The Ritz-Carlton Hotel Company LLC June 2013 - July 2014
LAN Airlines March 2010 - April 2012
Beaver Creek Lodge December 2008 - November 2009
WAT PERU July 2006 - November 2008
Northstar California Resort December 2004 - May 2006
Skills
Hospitality, Human Resources, Recruiting, Customer Satisfaction, Leadership, Hotels, Spanish, Resorts, Customer Service, Proactive self-starter, Fluent English and..., Supervisory Experience, Employee Orientations, Ability to work under..., Goal-oriented..., Organization Of Events, Business Networking, Media Relations, Public Speaking, Program Management, Interview Preparation, Multi Tasking, Microsoft Word, PowerPoint, Public Relations, Coaching, Microsoft Excel, English, Marketing, Teamwork, Ability to work with...
Education
Universidad Ricardo Palma 1999 — 2004
Bachelor's degree, Tourism and Hospitality
Yonge Suites June 2010 - Present
PCMA October 2007 - December 2010
Deerhurst Resort (Atlific Hotels) December 2008 - June 2010
Vintage Hotels August 2005 - December 2008
Accor January 2005 - August 2005
Fairmont Hotels & Resorts April 2000 - January 2005
Deerhurst Resort April 1998 - April 2000
Park Hyatt 1997 - 1998
Sutton Place Hotel February 1994 - December 1997
Four Seasons Hotels and Resorts 1992 - 1997
Skills
Social Media Marketing, Sales Management, Property Management, Marketing Strategy, Online Marketing, Email Marketing, Sales Process, Pianist, Market Research, Marketing Communications, Direct Marketing, Corporate Housing, Hospitality, Salesforce.com Certified, Association, Corporate Relocation, Hotel Asset Management, Hotel Management, Opening Hotels, Contract Negotiation, Hotels, Hospitality Industry, Hospitality Management, Corporate Events, Incentives, Leadership, Meeting Planning, Event Planning, Trade Shows, Event Management, Budgets, Time Management, Revenue Analysis, Resorts, Tourism, Yield Management, Banquets, Restaurants, Food & Beverage
Education
University of Toronto 2007 — 2010
York University 2006 — 2008
University of Ottawa / Université d'Ottawa 1990 — 1992
Graduate Study
Ryerson University 1986 — 1990
B.Comm
The Royal Conservatory of Music, Toronto 1970 — 1985
Associate's Degree
Four Seasons Hotels and Resorts June 2015 - August 2015
The 90th Hotel Ezra Cornell September 2014 - March 2015
The 90th Hotel Ezra Cornell September 2014 - March 2015
Park Hyatt July 2014 - August 2014
Fairmont Hotels & Resorts November 2013 - June 2014
Crowne Plaza® Hotels & Resorts July 2013 - June 2014
Porsche June 2012 - August 2012
Skills
Leadership, Customer Service, Public Speaking, Teamwork, Hospitality, Leadership Development, Management, Networking, Microsoft Office, PowerPoint, Microsoft Excel, Social Media, Sales, Delphi Sales & Catering..., Opera Property..., Research, Microsoft Word, Event Planning, Hotels
Education
Cornell University 2014 — 2018
Bachelor's Degree, Hospitality Administration/Management
Arnold O. Beckman High School 2010 — 2014
Four Seasons Hotels and Resorts September 2015 - Present
Hyatt Regency Crystal City February 2015 - August 2015
Grand Hyatt June 2012 - February 2015
Grand Hyatt Washington D.C. April 2011 - August 2012
Grand Hyatt September 2010 - March 2011
Park Hyatt April 2010 - October 2010
Penha Longa Hotel Golf Resort July 2008 - December 2008
Hotel Arts January 2006 - June 2006
Bistrot Lepic April 2004 - June 2004
Skills
Hotels, Food & Beverage, Restaurants, Hospitality Management, Hospitality Industry, Catering, Hotel Management, French, Wine, Customer Satisfaction, Front Office, Management, Food, Banquets, Resorts, English, Micros, Rooms Division, Sports Management, Wine & Spirits Industry
Education
Ecole Hôtelière de Lausanne 2005 — 2010
Bachelor of Science (BS), Hospitality Administration/Management
Court of Master Sommelier
Wine
French international school
Park Hyatt May 2015 - Present
Santuary Lounge March 2015 - May 2015
FAIR Spirits October 2014 - January 2015
Total Wine & More July 2012 - August 2014
Trader Joe's May 2010 - April 2012
Circuit City April 2007 - August 2008
Skills
Wine & Spirits Industry, Craft Beer, Level One Cicerone..., Learning Quickly, Customer Service, Receivers, Merchandising, Inventory Control, Retail Sales, Beer, Food, Selling, Wine, Sales, Retail, Inventory Management
Education
Santiago Canyon College
Transfer Studies, Computer Science
Grand Hyatt Seattle December 2014 - Present
Park Hyatt August 2012 - November 2014
Urban Plates November 2011 - August 2012
Park Hyatt Aviara June 2000 - November 2011
Four Seasons Resort Aviara 2000 - 2010
Skills
Banquets, Catering, Chef, Cuisine, Culinary Skills, Fine Dining, Food, Hospitality Management, Menu Development, Pre-opening, Restaurants, Food, Menu Engineering, Pastry
Education
California Culinary Academy 1998 — 2000
A.O.S., Culinary Arts/Chef Training
Park Hyatt July 2014 - Present
ANdAZ July 2013 - July 2014
The Shop at Andaz 5th Avenue August 2011 - July 2013
Apple Pie Bakery and Cafe March 2010 - March 2011
The Culinary Institute of America August 2009 - March 2011
The Boca Raton Resort and Club October 2008 - February 2009
The Montville Inn June 2007 - October 2007
Skills
Food & Beverage, Hospitality Management, Hotels, Hospitality, Hospitality Industry, Hotel Management, Banquets, Pre-opening, Micros, Resorts, Restaurants, Catering, Revenue Analysis, Fine Dining, Menu Development
Education
Bonnie Gordon Scool of Confectionary Arts 2012 — 2012
Designer Cake Certificate
Culinary Institute of America 2008 — 2011
Bachelor's Degree in Baking and Pastry Arts Management, Baking and Pastry Arts/Baker/Pastry Chef
The Culinary Institute of America 2008 — 2009
Degree of Occupational Science, Baking and Pastry Arts
Sunday Spencer Marketing and Consulting 2008 - Present
Master Connection Associates 2008 - Present
Portola Hotel & Spa 2009 - 2011
The Grand Del Mar 2007 - 2009
Pebble Beach Company 2005 - 2007
Favorite Bay Lodge Alaska 2001 - 2005
Park Hyatt 1999 - 2001
Hyatt Hotels Corporation May 1997 - 1999
Marriott Hotels & Resorts August 1993 - April 1997
Rochester Convention and Visitors Bureau (CVB) February 1988 - 1991
Skills
Online Marketing, Marketing Strategy, Social Media Marketing, Lecturing, Advertising, Business Strategy, Change Management, Sales Process, Product Marketing, Speaking Engagements, Business Analysis, Sales Management, Public Speaking, Resorts, Hospitality Industry, New Business Development, Restaurant Management, Public Relations, Training, Travel Planning, Event Planning, Sales Presentations, Website Promotion, Hospitality Management, Event Management, Wine, Hotels, Hospitality, Marketing Communications, Corporate Events, Revenue Analysis, Catering, Spa, Meeting Planning, Management, Sales, Leadership, Tourism, Marketing, Budgets, Leisure, Restaurants, Entrepreneurship, Business Development, Social Media, Luxury, Trade Shows, Social Networking
Education
Alfred University 1990 — 1992
BA, Clinical Psychology
Crudacafe February 2014 - Present
IRB Immigration & Refugee Board April 2008 - Present
Revera Living LTC April 2014 - November 2014
Recipe to Riches season 2 & 3 2012 - 2013
Park Hyatt 2011 - 2011
Skills
Translation, Multilingual, English, Portuguese, Culinary Skills, Brazilian Portuguese, Spanish, Linguistics, Cooking, Teamwork, Interpreting, Food, Foreign Languages, Intercultural..., Japanese, Language Teaching, Localization
Education
George Brown College 2010 — 2011
Culinary Skills, Chef training
Park Hyatt July 2015 - Present
Mandarin Oriental Hotel Group January 2013 - July 2015
Destination Hotels & Resorts January 2011 - January 2013
Tempe Mission Palms Hotel and Conference Center
Skills
Hotels, Hospitality, Revenue Analysis, Marketing, Leisure, Sales Management, Trade Shows, Business Travel, Sales, Event Management, Account Management, Marketing Strategy, Strategic Planning, Management, Budgets, Leadership, Customer Satisfaction, Event Planning, Purchasing, Catering, Food, Contract Negotiation, Convention Services, Public Relations, Team Leadership, VIP Services, Tourism, Hospitality Industry, Hospitality Management, Resorts, Travel Management, Hotel Management
Education
University of Phoenix
Bachelor of Science in Business Marketing, Business, Management, Marketing, and Related Support Services
Four Seasons Hotels and Resorts June 1997 - July 2015
Park Hyatt January 1996 - January 1997
Skills
Customer Service, Event Management, Front Office, Resorts, Hospitality, Hospitality Management, Hospitality Industry, Hotel Management, Food & Beverage, Hotels, Team Leadership, Analytic Problem Solving, Analysis, Customer Satisfaction, Leisure, Restaurants, Revenue Analysis, Tourism
Education
Columbia College
Business Administration and Management
St. Joseph's College (IN)
Counseling Psychology/Philosophy
University of Southern California
Kendall College October 2014 - September 2015
Photographer July 2006 - September 2015
Hotel Paradise Busan July 2014 - August 2014
Park Hyatt June 2014 - July 2014
Army Club September 2012 - June 2014
Les Roches International School of Hotel Management September 2013 - May 2014
Novotel Ambassador Busan May 2012 - August 2012
Backstage Hotel Vernissage December 2011 - April 2012
Les Roches International School of Hotel Management July 2011 - December 2011
Mont Cervin Palace / Seiler Hotels Zermatt December 2010 - April 2011
Skills
Hospitality, Hotel Management, Hotel Administration, Opening Hotels, Human Relations, PowerPoint, Photoshop, Hospitality Management, Food & Beverage, Housekeeping, People Skills, Photography, Hospitality Industry, Banquets, Catering, MICROS, Resorts, Customer Service
Education
Kendall College 2014 — 2015
Bachelor's degree, Meeting and Events (MICE) Management
Les Roches International School of Hotel Management 2009 — 2012
Diploma, Hotel Management
Park Hyatt August 2015 - Present
Hyatt Regency McCormick Place August 2013 - Present
Hyatt Hotels Corporation September 2011 - April 2013
Direct Energy July 2011 - August 2011
Boston Market January 2006 - August 2010
Skills
Customer Service, Microsoft Office, English, Negotiation, Microsoft Excel, Strategic Planning, PowerPoint, Budgets, Microsoft Word, Event Management, Event Planning, Management, Time Management, Social Media, Contract Negotiation, Sales, Project Management, Account Management, Operations Management, Business Planning, Teamwork, Hotels, Hospitality Management, Hospitality Industry, Hospitality, Customer Satisfaction
Education
Rochester Institute of Technology 2007 — 2011
Bachelor's degree, Hospitality Administration/Management
Bpm Supreme Inc. February 2015 - Present
Park Hyatt September 2014 - Present
Surfdog Records September 2014 - February 2015
ASCAP January 2014 - June 2014
TGI Fridays September 2011 - June 2014
Skills
Music Industry, Marketing, Customer Service, Communication, Relationship Building, Record Labels, Tour Development, Tour Marketing, Sales Promotion, Music Licensing, Sales, Time Management, Office Management, Organization Skills, Hospitality, Bartending, Events Coordination
Education
Belmont University 2010 — 2014
Bachelor of Business Administration (BBA), Music Business
Fairport High School 2007 — 2010
Loews Hotels May 2015 - Present
The Rittenhouse Hotel November 2014 - May 2015
The Rittenhouse Hotel and Residences July 2012 - December 2014
Crowne Plaza Philadelphia December 2011 - July 2012
Tiffany and Company January 2010 - July 2011
Park Hyatt February 2006 - January 2010
Disney Vacation Club May 2005 - January 2006
Walt Disney World College Program January 2005 - May 2005
Skills
Training, Coaching, Research, Hotels, Public Relations, Employee Benefits, Customer Service, Leadership Development, Public Speaking, Leadership, Hospitality, Marketing, Front Office, Management, Hotel Management, Resorts, Property Management..., Event Management, Hospitality Industry, Food & Beverage, Recruiting, Hospitality Management, Rooms Division, Event Planning, Banquets
Education
Temple University 2007 — 2009
Bachelors of Arts
Community College of Philadelphia 2005 — 2007
Associates in Arts
BREAD FURST August 2015 - Present
L' Academie de Cuisine July 2014 - January 2015
Park Hyatt September 2013 - April 2014
Highland Restaurant Group April 2011 - June 2013
Black Restaurant Group March 2011 - September 2011
Skills
Pastry, Menu Development, Chef, Process Scheduler, Training, Banquets, Culinary Skills, Cuisine, Fine Dining, Hiring, Catering, Pre-opening, Food & Beverage, Sanitation, Recipes, Cooking, Event Planning
Education
L'Academie de Cuisine 2010 — 2012
Associate's Degree, Culinary Arts/ Baking & Pastry Arts, Graduated with Honors
Adaptive Recreation Opportunites January 2014 - Present
Park Hyatt May 2011 - Present
Castle Peak Vet Clinic May 2010 - August 2010
Landscaping May 2009 - August 2009
Skills
Hard Worker, Excellent Customer..., Microsoft Office, Highly Dedicated
Education
Colorado State University 2010 — 2014
Health and Exercise Science, Public Health Education and Promotion
Park Hyatt March 2015 - Present
Envision Communications November 2012 - March 2015
Interstate Hotels & Resorts September 2011 - November 2012
Insight Global May 2010 - September 2011
Grand Hyatt Atlanta 2008 - 2008
Skills
Hospitality, Employee Relations, Sales, Event Planning, Customer Service, Account Management, Outlook, Event Management, Sales Process, Cold Calling, Time Management, Social Networking, PowerPoint, Social Media, Social Media Marketing, Networking, Marketing, Management, Microsoft Office, Recruiting, Leadership, Retail, Meeting Planning, Customer Satisfaction
Education
University of Alabama 2006 — 2010
Bachelor's degree, Hospitality Administration/Management
Wesleyan 1997 — 2006
Architect of the Capitol May 2015 - Present
Park Hyatt February 2013 - Present
The Melrose Hotel May 2010 - February 2013
Virginian Suites June 2009 - May 2010
Virginian Suites March 2008 - June 2009
Skills
HVAC, Mechanical Engineering, Adobe Acrobat, Matlab, Microsoft Office, Engineering, Leadership, Project Planning
Education
University of Maryland College Park 2013 — 2015
Bachelor of Science (BS), Mechanical Engineering
Montgomery College 2010 — 2012
Associate of Science (A.S.), Mechanical Engineering
USGBC (LEED GA )
LEED GREEN ASSOCIATE
Park Hyatt September 2015 - Present
Park Hyatt January 2014 - September 2015
Park Hyatt May 2012 - January 2014
Park Hyatt October 2011 - May 2012
Park Hyatt September 2009 - October 2011
Education
Stockton University 2004 — 2008
BS, Hospitality Management
City of Morrow/Morrow Center August 2011 - Present
Ramada Conference Center December 2005 - August 2008
Holiday Inn Select April 2005 - December 2005
Millennium Hotels & Resorts April 2000 - December 2000
The Whitehall Hotel December 1996 - April 2000
Park Hyatt May 1996 - December 1996
Palmer House Hilton May 1994 - May 1996
Skills
Hospitality Industry, Hotels, Event Planning, Conferences, Event Management, Hospitality, Special Events, Hospitality Management, Catering, Leadership, Budgets, New Business Development, Management, Supervisory Skills, Banquets, Resorts, Hotel Management, SalesPro Software, Public Speaking, Wedding Coordinating, Meeting Planning, Revenue Analysis, Food & Beverage
Education
Moraine Valley Community College 1985 — 1987
Radio/Televisions Communications
Morgan Park High School 1981 — 1985
Park Hyatt August 2015 - Present
Bowen - Meyers & Associates February 2015 - Present
Entertainment Consulting International, LLC October 2014 - February 2015
Southern Wine & Spirits December 2012 - October 2014
Sonesta Hotels May 2012 - December 2012
IHG September 2010 - May 2012
Job search period June 2010 - September 2010
The Walt Disney Company January 2005 - June 2010
Concord Hospitality/Marriott January 2002 - January 2005
Marriott/Concord Hospitality April 2000 - January 2002
Skills
Employee Relations, Payroll, Customer Service, Auditing, Deferred Compensation, Benefits Administration, Succession Planning, Performance Management, Organizational..., Human Resources, Career Development, HRIS, Employee Engagement, Onboarding, Talent Management, Recruiting, Conflict Resolution, Personnel Management, Leadership, Team Building, HR Policies, Coaching, Training, Management, Strategy, HR Consulting, Time Management, Employee Benefits, Hiring, Hospitality, Temporary Placement, Hospitality Industry, Employee Training
Education
Iowa State University 1991 — 1996
BA, Art and Design
Martis Camp August 2014 - Present
Martis Camp May 2013 - August 2014
Everyday Health May 2012 - April 2013
Park Hyatt July 2011 - May 2012
Vail Resorts October 2010 - April 2012
Allied Restoration Specialist August 2010 - November 2010
Riley Life Logistics May 2009 - February 2010
Skills
Social Media, Event Planning, Microsoft Office, Research, InDesign, Blogging, Public Relations, Data Analysis, Public Speaking, Facebook, Photoshop, Editing, PowerPoint, Adobe Creative Suite, Microsoft Excel, Marketing, Advertising, Illustrator, Outlook
Education
University of North Carolina at Chapel Hill 2006 — 2010
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Boston Arts Academy - Boston Public Schools 2012 - Present
Boston Public Schools January 2007 - June 2011
2003 - 2007 April 2003 - July 2007
City of Boston April 2002 - July 2003
Merisel Incorporated January 1997 - January 2001
Atlanta Hilton January 1995 - January 1997
Olympic Games January 1995 - January 1997
Sheraton Washington January 1993 - January 1995
Park Hyatt January 1989 - January 1994
Skills
PeopleSoft, Budgeting, Administration, Customer Service, Public Speaking, Non-profits, Event Planning, Microsoft Office, Budgets, Recruiting, Leadership, Training, Team Leadership, Management, Human Resources, Strategic Planning, Policy, Staff Development, System Administration, Payroll, Nonprofits, Fundraising, Leadership Development
Education
Emmanuel College
Masters of Science, Human Resources Development
Penn State University
Bachelor, Business Administration
Park Hyatt internNational Center for Victims of CrimesSeptember 2006 - Present
Education
The George Washington University 2003 — 2007
Sage Hospitality October 2006 - January 2009
Atlantic City Hilton May 2005 - May 2006
Resorts Atlantic City May 2004 - May 2006
Park Hyatt May 2002 - May 2004
Education
Cornell University 1997 — 2001
Moorestown Friends School
Torrey Pines Club Corp 2004 - Present
Park Hyatt 2000 - 2002
Butte Creek Country Club, Chico, CA 1995 - 1999
Skills
Golf Instruction, Golf, Resorts, Hospitality Management, Hotels, Public Speaking, Team-oriented, Tournaments, Leadership, Dedicated Professional, Golf Courses, Event Management, Golf Course Management, Skilled Communicator, Hospitality
Education
California State University-Chico 1995 — 2000
Bachelor of Science
Port Royal Ocean Resort & Conference Center March 2014 - Present
Port Royal Ocean Resort November 2013 - March 2014
Port Royal Ocean Resort May 2013 - November 2013
Park Hyatt October 2010 - October 2011
Hyatt Regecy Long Island October 2009 - October 2010
Hyatt Regency Long Island September 2008 - October 2009
Hyatt Hotels Corporation October 2007 - September 2008
Hyatt Hotels and Resorts June 2007 - October 2007
MGM Hospitality May 2006 - August 2006
Navy Lodge June 2001 - May 2006
Education
Texas A&M University-Corpus Christi 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General and Accounting, Current GPA 3.8
East Carolina University 2003 — 2007
Bachelor of Science (BS), Hospitality Administration/Management
Island Hotel Newport Beach April 2008 - Present
Equinox March 2008 - Present
Campton Place Hotel April 1998 - April 2008
Park Hyatt 1996 - 1998
The Ritz-Carlton Hotel Company, L.L.C. 1992 - 1994
The Ritz-Carlton Hotel Company, L.L.C. 1989 - 1992
Embassy Suites 1989 - 1990
Skills
Compensation, Employee Relations, Benefits Administration, Hospitality Management, Employment Law, Hotel Management, HRIS, Legal Compliance, Hospitality, Labor Relations, Recruitment/Retention, Hotels, Resorts, HR Policies, College Recruiting, Deferred Compensation, Performance Management, Talent Acquisition, Talent Management, Hospitality Industry, Recruiting, Training, Staff Development, New Hire Orientations, Human Resources, Hiring, Personal Development, Onboarding, Employee Engagement, Succession Planning, Staff Management, Employee Benefits, ADP Payroll, Personnel Management, Executive Coaching, Organizational..., Payroll
Education
University of California, Santa Barbara 1985 — 1989
Bachelor of Arts (B.A.)
University of California, Santa Barbara 1985 — 1989
Bachelor of Arts (B.A.), Sociology
Park Hyatt April 2012 - Present
The Grand Del Mar January 2011 - Present
La Costa Resort and Spa - Yamaguchi Salon November 2003 - December 2009
Elizabeth Arden 1997 - 2001
Saks Fifth Avenue 1992 - 1997
Neiman Marcus November 1980 - 1992
Lord & Taylor 1979 - 1980
Bell's Beauty Salon 1965 - 1967
Skills
Manicure & Pedicure, Shellac Nails (Creative..., Customer Service, Makeup Artistry, Cosmetics, Styling, Photography, Fashion, Spa, Beauty Industry, Hair Care, Photo Shoots
Education
National Beauty School, Dallas, Texas 1979 — 1980
Cosmetology, Manicurist and Hair Styling/Stylist and Hair Design
Pamantasan ng Lungsod ng Maynila
High School
Park Hyatt SalesGrand Hyatt New YorkJune 2014 - Present
Grand Hyatt New York April 2012 - June 2014
Continental Guest Services November 2004 - May 2011
Nine West Group September 2003 - November 2004
Skills
MS Office Suite, PC and Mac Proficient, Type 60+WPM, Outlook, Customer Service, Microsoft Office, Event Planning, Microsoft Word, Hospitality, Management, Event Management, Concierge Services, Hotels, Hospitality Industry, Social Networking, Tourism, Hospitality Management, Rooms Division
Education
City University of New York City College 2005 — 2008
Bachelor's, Economics
Hunter College 2003 — 2004
Theatre
Penn State University 2000 — 2002
Associate's, Business Administration
Microlease June 2014 - Present
Jones Day December 2004 - June 2014
Park Hyatt 2002 - 2004
Skills
Human Resources, Onboarding, Employment Law, Recruiting, Policy, Talent Acquisition, Employee Relations, Administrative..., Payroll, Leadership, Customer Service, Management, HRIS, Interviews, Performance Management, HR Policies, FMLA, CFRA, Workers Compensation
Education
James Madison University 2000 — 2002
BBA, Business Marketing
George Mason University 1998 — 2000
BBA, Management
NYCTA May 2014 - Present
Parsons Brinckerhoff October 2012 - May 2014
Park Hyatt December 1999 - January 2005
Skills
Electricians, Photoshop, Electronics, Power Distribution, Project Management, Electrical Design, PowerPoint, AutoCAD, Electrical Engineering, Microsoft Office, MS Project, Revit
Education
City University of New York City College 2010 — 2012
Master's degree, Electrical Engineering
Hilton Worldwide June 2015 - Present
The Vail Corporation, dba Vail Resorts Management Company May 2010 - May 2015
Travelscream September 2008 - March 2010
Park Hyatt December 2007 - September 2008
Independent Consultant May 2007 - September 2007
Destination Hotels & Resorts December 2005 - May 2007
Destination Hotels & Resorts June 2002 - December 2005
Vail Resorts November 2001 - April 2002
McIntosh & Associates September 1998 - November 2001
American Airlines August 1997 - August 1998
Skills
Marketing Strategy, Marketing Communications, Hospitality, Sales, New Business Development, Strategic Planning, Marketing, E-commerce, Contract Negotiation, Budgets, Hotels, Sales Management
Education
The University of Texas at Dallas - School of Management 1999 — 2001
MBA, Marketing
Texas A&M University 1993 — 1997
BS, Genetics
Hyatt Regency Greenwich February 2014 - Present
Hyatt Regency Greenwich February 2013 - February 2014
Hyatt at the Bellevue June 2011 - February 2013
Andaz Wall Street February 2010 - June 2011
Park Hyatt January 2008 - February 2010
Le Bec Fin July 2007 - January 2008
Stock’s on 2nd, Inc January 2006 - June 2007
Skills
Menu Development, Hotels, Restaurants, Banquets, Customer Satisfaction, Wine, Hospitality Management, Food & Beverage, Process Scheduler, Hospitality Industry, Catering, Resorts, Sales, Hotel Management, Hospitality, Event Management, Revenue Analysis
Education
Moravian College 1995 — 1999
Bachelor of Arts, Business Management and Advertising
Four Seasons Hotels and Resorts January 2011 - Present
Park Hyatt June 2010 - January 2011
Four Seasons Hotels and Resorts February 2008 - June 2010
Four Seasons Hotels and Resorts February 2008 - August 2009
Skills
Food & Beverage, Restaurants, Hotels, Banquets, Fine Dining, Hospitality Management, Hotel Management, Hospitality Industry, Hospitality, Resorts, Micros, Revenue Analysis, Rooms Division, Catering, Menu Development, Restaurant Management, Yield Management, Tourism
Education
San Diego Culinary Institute 2008 — 2009
Commis de Cuisine, Culinary Arts/Chef Training
University of California, San Diego 2004 — 2006
The Baldpate Inn Spa SupervisorRitz CarltonJanuary 2013 - Present
Ritz Carlton November 2010 - January 2013
Park Hyatt November 2009 - September 2010
Magic Springs and Crystal Falls May 2008 - August 2008
Philmont Scout Ranch May 2007 - August 2007
Philmont Scout Ranch May 2006 - August 2006
Walt Disney World January 2005 - August 2005
Skills
Event Planning, Public Relations, Hospitality, Customer Service
Education
New Mexico State University 2005 — 2008
Hotel, Restaurant and Tourism Management
Hyatt Regency February 2015 - Present
Hyatt Regency April 2014 - February 2015
Hyatt Regency September 2011 - March 2014
Hyatt Regency September 2009 - August 2011
French Connection February 2008 - September 2009
Park Hyatt September 2007 - January 2009
ANN INC. September 2006 - September 2007
Skills
Hotel Management, Hotels, Hospitality Industry, Hospitality Management, Hospitality, Rooms Division, Banquets, Management, Hotel Reservations, Front Office, Opera, Sales, Time Management, Event Planning, Customer Service, Hotel Booking
Education
University of The Arts 2003 — 2007
Bachelor of Fine Arts (BFA)
Park Hyatt May 2012 - November 2012
Grand Hyatt May 2011 - May 2012
Estudios Inmobiliarios Coruna June 2010 - April 2011
The Ritz-Carlton January 2010 - May 2010
Orient-Express July 2008 - December 2008
Skills
Hotels, Hospitality Management, Hospitality, Hotel Management, Customer Service, Management, Sales
Education
Saddleback College 2012 — 2013
Associate's degree, Social Sciences
Glion Institute of higher education 2006 — 2009
Four Seasons Hotels and Resorts March 2014 - Present
Four Seasons Hotels and Resorts August 2013 - March 2014
Park Hyatt September 2010 - July 2013
Four Seasons Hotels and Resorts November 2010 - January 2011
Splendido At The Chateau September 2005 - July 2010
Education
University of Florida
Bachelors of Science
Park Hyatt August 2014 - Present
The Criminal Justice Agency November 2010 - September 2014
SIS International Research March 2010 - May 2010
Island Def Jam Music Group September 2009 - February 2010
Skills
Online Research, Competitive Intelligence, Quantitative Research, Employer Branding, Applicant Tracking..., Internet Recruiting, Interviews, Strategic Communications, Customer Insight, Public Relations, Strategic Planning, Email Marketing, Corporate Communications
Education
Baruch College 2004 — 2010
Bachelor of Arts (B.A.), Corporate Communications
Baruch College, City University of New York (CUNY) 2004 — 2010
Bachelors, Corporate Communications
Lakeland Regional Health System January 2011 - Present
Lakeland Regional Health System October 2008 - September 2011
Lakeland Regional Health System March 2005 - October 2008
Lakeland Regional Health System August 2001 - March 2005
Lakeland Regional Health System September 1994 - August 2001
Berrien General Hospital January 1992 - September 1994
Berrien General Hospital October 1988 - December 1990
The Boulevard Hotel June 1988 - October 1988
Park Hyatt April 1986 - April 1988
Park Hyatt April 1985 - March 1986
Skills
Accounts Payable, Accounts Receivable, Analysis, Training, General Ledger, Budgets, Financial Analysis, Accounting, Invoicing, Hospitals
Education
CHARGEMASTER INSTITUTE PROFESSIONAL TRAINING
Oakland University 1979 — 1983
B.A, Psychology
ASSOCIATION OF THE CATECHESIS OF THE GOOD SHEPHERD TRAINING
Three Certifications
PARK HYATT January 2009 - Present
PARK HYATT January 2001 - January 2009
PARK HYATT HOTEL, TORONTO January 1998 - January 2001
Skills
ADP Payroll, Payroll, HRIS, Payroll Taxes, Garnishments, ADP ReportSmith, Employee Benefits, Account Reconciliation, Invoicing, Journal Entries, Benefits Administration, Accounts Payable, General Ledger, Deferred Compensation, Kronos Workforce...
Education
Centennial College
The Ritz-Carlton Hotel Half Moon Bay March 2013 - Present
Kingfish Restaurant September 2009 - March 2013
The St. Regis Hotel San Francisco September 2005 - December 2007
Hyatt Regency San Francisco February 2004 - September 2005
Park Hyatt 2001 - 2002
Skills
Food Service, Restaurants, Food & Beverage, Menu Development, Restaurant Management, Food, Customer Service, Catering, Hospitality, Food Safety, Microsoft Office, PowerPoint, Event Planning, Microsoft Word, Microsoft Excel
Education
University of Nevada-Las Vegas 1999 — 2001
Bachelor of Science (BS), Hospitality Administration/Management
Hyatt Regency July 2012 - Present
Grand Hyatt New York December 2010 - July 2012
Grand Hyatt New York December 2007 - December 2010
Grand Hyatt New York February 2006 - December 2007
Grand Hyatt New York January 2005 - February 2006
Park Hyatt July 2003 - January 2005
Hyatt Regency March 2002 - July 2003
Hyatt Regency March 2001 - March 2002
Hyatt Regency April 2000 - March 2001
Hyatt Regency April 1999 - April 2000
Skills
Hotel Management, Hospitality Management, Front Office, Rooms Division, Micros, Property Management..., Revenue Analysis, Hotels, Hospitality Industry, Pre-opening
Education
Johnson & Wales University 1994 — 1998
BA, Hotel / Restaurant Inst
Park Hyatt November 2014 - Present
Woodberry Kitchen March 2013 - September 2014
Level Small Plates Lounge May 2012 - February 2013
Legends of the North Shore May 2009 - August 2010
Skills
Microsoft Office, Critical Thinking, Microsoft Word, Creative Writing, Microsoft Excel, Teaching, Customer Service
Education
St. John's College 2008 — 2012
Bachelor's of the Arts, Philosophy and Classic Literature
American School of Paris 2004 — 2008
International Baccalaureate
AT&T December 2010 - Present
Chevy Chase Club July 2002 - March 2010
Sodexo April 2000 - July 2002
Park Hyatt March 1994 - April 2000
Education
University of Strathclyde 1987 — 1988
Postgraduate Diploma, Hotel Management and Business Administration
1983 — 1987
Bachelor of Arts, Hotel Management and Business Administration
Park Hyatt 1990 - 2006
Skills
Pre-opening
Education
James Madison University
Park Hyatt January 2015 - Present
WDW September 2012 - January 2015
Skills
Catering, Food, Restaurants, Culinary Skills, Food, Food Safety, Fine Dining, Banquets, Hospitality, Restaurant Management, Menu Development, Recipes, Hospitality Management, Hospitality Industry, Food Industry, Food Preparation, Hotels, Sanitation, Cuisine
Education
Johnson & Wales University
Consumers' CHECKBOOK July 2013 - Present
Capital Hilton 2007 - 2013
Residence Inn – Texas Medical Center 2005 - 2007
Latham Hotel Georgetown 2004 - 2005
Park Hyatt 1996 - 2004
Holiday Inn Bethesda 1992 - 1996
Skills
Account Management, Accounts Payable, Accounts Receivable, Account Reconciliation, Balance Sheet Review, Bank Reconciliation, Budget Monitoring, Cash Management, Credit Management, Daily Reports, Financial Accounting, Financial Reporting, General Ledger, Income Statement, Internal Audit, Journal Entries, Microsoft Excel, Microsoft Word, Monthly Closing, Payroll, PeopleSoft, Staff Management, Sales & Use Tax, Train Staff
Education
Niagara University 1979 — 1983
Bachelor of Science (BS), Hospitality Administration/Management, Cum Laude
Park Hyatt 2010 - 2012
Four Seasons Hotels and Resorts 2007 - 2010
Starbucks 2001 - 2005
Skills
Event Planning, Hospitality, PowerPoint, Customer Service, Microsoft Office, Microsoft Word, Event Management, Microsoft Excel, Facebook, Time Management, Social Media, Outlook, Leadership, Spanish, Social Networking, Committed to..., Inventory Management, Teamwork, Public Speaking, Data Entry, Customer Satisfaction, Training, Photoshop, Public Relations, Research
Education
University of California, San Diego 2011 — 2013
Bachelor of Arts (B.A.), Art History/Criticism, 3.42
Palomar College 2005 — 2011
Associate in Arts (AA), General Studies - Arts and Humanities Emphasis
Palomar College 2005 — 2011
Associate in Arts, Liberal Arts and Sciences/Liberal Studies
Morgen Evan Advisory Services, Ltd. June 2015 - August 2015
Park Hyatt June 2014 - August 2014
Student Works Painting January 2013 - August 2013
Skills
Leadership, Time Management, Public Speaking, Financial Analysis, Team Building, Sales, Social Networking, Team Leadership, Microsoft Excel, Teamwork, Analytical Skills
Education
Ivey Business School at Western University 2013 — 2016
Honours Business Administration
University of Toronto 2012 — 2013
Bachelor of Science, Actuarial Science
Park Hyatt July 2014 - Present
Manhattan Parking Group February 2012 - July 2014
Payless ShoeSource June 2011 - August 2011
Special Women Beauty Salon June 2009 - August 2009
READ (Reading Excellence And Discovery) July 2008 - August 2008
Skills
Microsoft Excel, Microsoft Word, Microsoft Publisher, Communication, Time Management, Interpersonal Skills, Organization Skills, Analytical Skills, Staff Supervision
Education
City University of New York-Herbert H. Lehman College 2010 — 2014
Bachelor of Business Administration (B.B.A.), Finance, General
Park Hyatt 2010 - Present
SCA Appraisal Company 2010 - 2010
Four Seasons Hotels and Resorts 2006 - 2009
Comfort Suites 2005 - 2005
Convergys 2004 - 2004
Skills
Digital Photography, Photoshop, Microsoft Word, Microsoft Excel, Microsoft Publisher, Outlook, Opera
Education
MiraCosta College 2009 — 2009
Associate’s Degree
Park Hyatt September 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. June 2011 - September 2014
The Ritz-Carlton Hotel Company, L.L.C. September 2010 - June 2011
JW Marriott January 2010 - September 2010
The Ritz-Carlton Hotel Company, L.L.C. March 2008 - January 2010
Education
City University of New York-John Jay College of Criminal Justice
Bachelor of Science (B.S.), Criminal Justice