Time Warner Cable Inc.
Industry: Cable television company
DescriptionTime Warner Cable was an American cable television company. Before it was purchased by Charter Communications on May 18, 2016, it was ranked the second largest cable company in the United States by revenue behind only Comcast, operating in 29 states. Customer service: 1 (800) 892-4357 Headquarters: New York City, NY Founded: 1992, United States of America Ceased operations: May 18, 2016 Parent organizations: Charter Communications, Comcast, Spectrum Management Holding Company, LLC Subsidiaries: NaviSite, Time Warner Cable Enterprises LLC,
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Time Warner Cable Inc. Employees
Barton Associates Inc. Independent AgentParchman InsuranceNovember 2013 - 2014
Progressive Insurance April 2012 - October 2013
Nationwide Insurance February 2011 - March 2012
HD Supply November 2009 - February 2011
Time Warner Cable, Inc August 2008 - September 2009
HD Supply January 2007 - July 2008
Skills
Insurance, Customer Service, Commercial Insurance
Education
Austin Community College 2013 — 2014
Seguin High School 2001 — 2005
High School
Verizon Wireless August 2015 - Present
Verizon Wireless March 2014 - August 2015
Pepsi Bottling Ventures July 2013 - March 2014
Alamance County Sheriff's Department March 2012 - April 2013
Time Warner Cable Inc. April 2011 - January 2012
Citigroup Inc. August 2009 - April 2011
Skills
Sales, Sales Operations, Customer Service, Networking, Analysis, Market Research, Security, Administration, Technical Support, Call Centers, Customer Satisfaction, Microsoft Office, Training, Management, Leadership, Team Leadership, Microsoft Excel, Account Management, Outlook, Customer Experience
Education
University of North Carolina at Chapel Hill 2005 — 2008
Bachelor of Arts (B.A.), Psychology, 3.0
University of North Carolina at Chapel Hill 2005 — 2008
Bachelor of Arts (B.A.), Psychology
The Buffalo News January 2012 - Present
Time Warner Cable INC February 2010 - June 2012
JetBlue Airlines April 2009 - January 2010
BMP America September 2007 - September 2008
Skills
Bilingual-Spanish, OSHA, ISO, Mentoring, Problem Solving, Supervisory Skills, Teamwork, Customer Relations, Microsoft Operating..., Microsoft Office, Budgeting, Public Speaking, Coaching, Strategic Planning, Product Development, Employee Relations, Compliance, Data Analysis, Business Strategy, Manufacturing, Team Building, Social Networking, Budget Management, Contract Management, Team Leadership, Process Improvement, Operations Management, Production, Lean Manufacturing, Conflict Resolution, Scheduling, Writing, Leadership, Sales Operations, Troubleshooting
Education
Medaille College
Bachelor of Science, Business Administration
Universidad Inter-Américana 1993 — 1995
Electrical Engineering Technology
New York Angels July 2015 - Present
Nielsen January 2015 - Present
The Nielsen Company January 2008 - Present
Nielsen Innovate, LP July 2012 - Present
Coleytown Media Advisors October 2006 - Present
Time Warner Cable, Inc. April 2007 - January 2008
PanAmSat Corporation July 2000 - October 2006
PanAmSat March 1997 - June 2000
Chadbourne & Parke LLP September 1994 - March 1997
Morrison & Foerster LLP December 1993 - December 1994
Skills
Mergers, Joint Ventures, Strategic Planning, Negotiation, Due Diligence, Market Research, Media & Entertainment, Private Equity, Alliances, Integration, International..., Business Planning, Strategic Partnerships, Business Strategy, Corporate Finance, Contract Negotiation, Telecommunications, Product Management, Corporate Development, Strategy Development, Venture Capital, Technology Incubation, Incubators, Strategy, International, Investments, Business Development, Mergers & Acquisitions, Business Alliances, Product Development, Mobile Devices, Leadership, Cross-functional Team..., Start-ups, E-commerce, Management, Analysis, IPO, Executive Management, International Sales, International Business, Marketing Research, Market Analysis, Go-to-market Strategy, Global Business..., Competitive Intelligence, M&A experience, Financial Analysis, Management Consulting, Segmentation
Education
The George Washington University Law School
J.D., Honors, Law
Tufts University
B.A., Economics
Time Warner Cable June 2015 - Present
Time Warner Cable December 2012 - June 2015
Time Warner Cable December 2011 - December 2012
Time Warner Cable March 2011 - March 2012
Time Warner Cable Inc May 2010 - March 2011
Time Warner Cable May 2006 - May 2010
New Citi Realty Consulting LLC December 2004 - April 2006
Salomon Smith Barney Inc October 2003 - November 2004
Quantum of Inwood Community Center September 2000 - June 2004
Parenthood, Inc June 2002 - September 2003
Skills
PeopleSoft, Telecommunications, Microsoft Office, Financial Analysis, Microsoft Excel, Team Leadership, PowerPoint, Microsoft Word, Performance Management, Economics, Social Media, Technical Recruiting, Customer Service, Call Center, Outlook, Access, Customer Satisfaction, Process Improvement, Sales, Data Entry, System Administration, Training, Forecasting, Call Centers, Analysis, Accounting, Salesforce.com, Broadband, Operations Management, Telephony, Management, Account Management, Customer Experience, Customer Retention, Team Building, Vendor Management, Business Analysis, Data Analysis, Windows, Software Documentation, Troubleshooting, Leadership, Networking, Computer Hardware, VoIP, Reporting & Analysis, Visio, Technical Support
Education
City University of New York-Baruch College - Zicklin School of Business 2006 — 2009
Bachelors, Business Administration; Finance
St. John's University 2004 — 2006
Liberal Art Courses
Starz Entertainment Group, LLC July 2015 - Present
Time Warner Cable, Inc. January 2015 - April 2015
Time Warner Cable, Inc. January 2013 - January 2015
Time Warner Cable, Inc. July 2011 - December 2012
Time Warner Cable, Inc. October 2010 - July 2012
Time Warner Cable, Inc. February 2008 - October 2010
Time Warner Cable, Inc. July 2005 - February 2008
Time Warner Cable, Inc. December 2002 - July 2005
Time Warner Cable, Inc. November 2000 - November 2002
Time Warner Cable, Inc. September 1999 - November 2000
Skills
General Management, P&L, Matrix P&L, Strategy, Turnaround, Merger/Acquisition..., Talent Development, Social Media, Creative Advertising..., 24 Hour News, Retail, Online Businesses, Culture Transformation, Organizational..., Product Innovation, Brand Development, Consumer Insight, Customer Experience, Customer Retention, Marketing, Product Management, Strategic Partnerships, Talent Management, Telecommunications, Wireless, Advertising
Education
Dartmouth College - The Tuck School of Business at Dartmouth
Master of Business Administration (MBA)
University of Pennsylvania
Bachelor of Arts (BA), Communications
Time Warner Cable Inc October 2008 - Present
Snowy Range Consulting Inc October 2006 - October 2008
N2Broadband October 2002 - October 2004
nCUBE November 2000 - October 2002
Lockheed Martin Mission Systems May 2000 - October 2000
Skills
Java, ibatis, Spring, RESTful WebServices, MongoDB, TestNG, Maven2, Unix, Data Modeling, Java Concurrency, Akka, multiverse, NoSQL, Oracle SQL, Relational Data Modeling, SQL, jdbc, lucene, Solr, elastic search, jms, ehcache, JVM Performance Tuning..., Performance Testing, TDD, Agile Methodologies, scrum, TeamCity, confluence, jira, Spring Data, Redis, Virtualization, VMware, jvm tuning, Scrum, JDBC, JMS, Lucene, JBoss Application Server, Hibernate, Java Enterprise Edition, Groovy, iBatis, Web Services, JIRA, Test Driven Development, Spring Framework, Maven
Education
University of Central Florida 1996 — 2000
Bachelor of Science, Computer Science
Uber Conf -- Denver 2012 — 2012
Lucid Imagination 2011 — 2011
Scaling Search with Big Data and Solr
Lucid Imagination 2010 — 2010
Developing Search Applications with Solr
No Fluff Just Stuff 2008 — 2008
Pragmatic Studio 2008 — 2008
Ruby on Rails
No Fluff Just Stuff 2007 — 2007
The Lawrenceville School 1993 — 1995
High School Diploma
Time Warner Cable Inc. March 2009 - Present
MacLeod Construction, Inc. December 2006 - March 2009
KPMG US July 1991 - December 2006
Skills
Member American..., Member NC Association..., Certified Public...
Education
Drexel University 1986 — 1991
Bachelor's Degree, Accounting and Tax, 3.9 GPA
Time Warner Cable, Inc. 2006 - Present
FairPoint Communications, Inc. 2004 - 2005
FairPoint Communications, Inc. 2003 - 2004
FairPoint Communications, Inc. 2000 - 2003
ALLTEL 1996 - 2000
Chautauqua & Erie Telephone Corp. 1993 - 1996
ALLTEL 1993 - 1993
Skills
Call Center, Telecommunications, Customer Experience, Customer Retention, Vendor Management, Customer Satisfaction, Workforce Management, Managed Services, Process Improvement, Telephony, Account Management, Team Building, Sales Management, Solution Selling, Cross-functional Team..., CRM, Product Management, Customer Service, Call Centers, Outsourcing, Sales, Management, Leadership, Strategic Partnerships, Contact Centers, Human Resources, Marketing, Direct Sales, Sales Operations
Education
State University of New York College at Fredonia 1979 — 1983
BS, Arts Administration
Time Warner Cable February 2014 - Present
Time Warner Cable Business Class November 2011 - February 2014
Time Warner Cable Media Sales July 2010 - November 2011
Talent Bridge/Wells Fargo October 2009 - July 2010
Time Warner Cable Media Sales, Corporate January 2006 - July 2010
QuickStrike / GMR June 2010 - June 2010
Time Warner Cable, Inc. September 2004 - January 2006
Skills
Access, Microsoft Excel, Process Improvement, Management, PeopleSoft, Advertising, Leadership, Salesforce.com, Microsoft Office, Marketing, Training, Microsoft Word, Social Media, Social Media Marketing, Team Leadership, Forecasting, Customer Service, Analysis, PowerPoint, ICOMS, AS400 system, Facebook, Project Management, Data Analysis, Eclipse, Credco, Media Billing, Invoicing, Cross-functional Team..., Customer Satisfaction, Crystal Reports, Accounting, Analytics, Call Centers, Finance, Negotiation, Account Management, Telecommunications, Team Building, Strategic Planning
Education
Liberty University
Post Bachelor Coursework, Accounting and Finance
Central Piedmont Community College 2011 — 2013
Accounting
Keller Graduate School of Management of DeVry University 2012 — 2013
Master of Accounting & Financial Management, Business Administration and Management, General
Kaplan University 2005 — 2009
Bachelor of Science, Paralegal Studies
Time Warner Cable Inc. February 2013 - Present
New York Jets August 2012 - December 2012
WFAN SportsRadio 66AM/101.9FM; CBS Radio Inc. August 2011 - December 2012
New York Road Runners Inc. October 2010 - June 2011
Indiana University Bloomington August 2009 - June 2010
New Jersey Sports & Exposition Authority June 2009 - August 2009
SportsRadio 560 WQAM Miami (ESPN Affiliate); Beasley Broadcast Group February 2009 - May 2009
IMG Tickets; division of International Management Group September 2008 - December 2008
Westchester County (NY) Dept. of Parks, Recreation & Conservation June 2008 - August 2008
MLB Advanced Media, L.P.; division of Major League Baseball May 2007 - August 2007
Skills
Sports Marketing, Promotions, Sponsor Sales/Activation, Event Management, Radio Broadcasting, Radio Advertising, Digital Media, Digital Marketing, New Business Development, Direct Sales, Sales Process, Sales Operations, Identifying Sales..., Lead/Revenue Generation, Consultative/Solution..., Building Successful..., Account Management, Business Strategy, High-Impact Sales..., Deal Closer, Effective Communicator..., Project Management, Marketing, Cold Calling, Sports Management, Public Relations, Press Releases, Copywriting, Sports
Education
Columbia University - Columbia Business School 2015 — 2017
Master of Business Administration (MBA)
Indiana University Bloomington 2009 — 2010
MS, Sport Management
University of Miami - School of Business 2005 — 2009
BBA, Business Management & Organization
WU (Vienna University of Economics and Business) 2008 — 2008
Business Administration & Economics
Time Warner Cable, Inc July 2014 - Present
Calscience Environmental Laboratories, Inc. May 2010 - June 2014
Shine, Co May 2007 - May 2010
Affiliated Computer Services September 2002 - April 2007
University of California Irvine February 2001 - September 2002
Maxicare October 1998 - February 2001
PacifiCare Health Systems June 1996 - September 1998
Jafra Cosmetics August 1995 - May 1996
HealthNet LLC April 1994 - August 1995
TRW Transportation Electronic Division. R&D August 1990 - January 1994
Skills
Oracle PL/SQL..., crucial conversations, Who moved my cheese?, Microsoft SQL Server, Databases, Data Warehousing, Oracle, SQL, ETL, Database Design, Business Intelligence, PL/SQL, SSIS, T-SQL, Integration, SSRS, Visual Basic, Performance Tuning, Testing, Business Analysis, Microsoft Project, Business Process, OLAP
Education
University of California, Irvine 1988 — 1990
Bachelor, Computer Science
台北市西門國小 1968 — 1974
Time Warner Cable, Inc July 2010 - Present
Bank of America June 2004 - June 2010
GE Capital September 2002 - June 2004
GE November 2000 - September 2002
Education
Strayer University 2008 — 2009
Masters, Business Administration -- Supply Chain Management, 3.89 GPA
United States Air Force Academy 1985 — 1989
Bachelors, Operations Research
The Scotts Miracle-Gro Company June 2015 - Present
Hondros College September 2012 - October 2014
Limited Brands May 2012 - August 2012
Time Warner Cable Inc. February 2011 - May 2012
Verizon Wireless August 2010 - January 2011
American Association of Blacks in Energy 2006 - 2010
American Electric Power 2005 - 2010
Skills
Recruiting, Talent Acquisition, Interviews, New Hire Orientations, Onboarding, Employer Branding, Human Resources, Hiring, Leadership, Social Media, Community Outreach, Employee Relations, Sourcing, Temporary Placement, Resume Writing, Skilled Labor, Applicant Tracking..., Staff Development, Event Planning, Administration, System Administration, Coordinating Special..., Training, Nurse Recruitment, Written Skills, New Employee Orientation, Engaging Online Talent
Education
University of Phoenix 2006 — 2008
MBA, Business Administration and Management, General, 3.65 GPA
Howard University 1984 — 1988
Bachelor of Arts (B.A.), Journalism/Public Relations
CBRE July 2015 - Present
NABFEME March 2012 - Present
ADT April 2011 - July 2015
Goldline International, Inc May 2011 - July 2011
TAJ Marketing Group April 1998 - May 2011
Time Warner Cable, Inc. July 2010 - December 2010
Time Warner Cable July 2010 - December 2010
Hanger Athletic Xchange March 2009 - July 2010
DMP Realty April 2004 - July 2008
100.3 The Beat/Radio One Inc. March 2004 - September 2005
Skills
Marketing Strategy, Marketing, Sales, Marketing Communications, Direct Marketing, Marketing Research, Integrated Marketing, Niche Marketing, Strategic Partnerships, New Business Development, CRM, Product Marketing, Strategy, Social Media Marketing, Entrepreneurship, Brand Management, Business Development, Management, Event Management, Event Planning, Merchandising, Advertising, Creative Direction, Contract Negotiation, Press Releases, Marketing Management, Sales Presentations, Lead Generation, Strategic Communications, Sales Process, Research, Sales Operations, Direct Sales, Sponsorship, PowerPoint, Sales Management, Leadership, Team Leadership, Teamwork, Social Media, Strategic Planning, Product Development, Customer Service, CSS, HTML, Project Management
Education
Code Talk Academy 2015 — 2015
Web Design, Web Programming, Web Development
University of Phoenix
Bachelor of Science, Business /Marketing
Office of Unified Communications for the District of Columbia / Telecommunications Development Corp. November 2014 - Present
AT&T Mobility May 2011 - November 2014
Time Warner Cable Inc. October 2004 - May 2010
L. Robert Kimball & Associates June 2002 - June 2004
Arbros Communications, Inc. January 2001 - November 2001
Teligent August 1998 - January 2001
Skills
Wireless, Mobile, Telecommunications, Public Safety, Emergency Management, Program Management, VoIP, Telephony, Vendor Management, Project Management, Wireless Networking, Mobile Devices, Team Building, Call Centers, Provisioning, Troubleshooting, Switches, Networking, 3G, Project Planning, Business Analysis, SDLC, Cross-functional Team..., Broadband, Testing, Routing
Education
American Military University 2010 — 2011
BA, Emergency & Disaster Management
Marymount University 2002 — 2004
Liberal Arts, Communication and Media Studies
NCI, Inc. February 2015 - July 2015
CSC - Computer Sciences Corporation July 2014 - November 2014
CGI Federal October 2009 - February 2014
Fortisphere, Incorporated October 2007 - July 2009
CGI Federal February 2008 - March 2009
Perfectsensedigital.com August 2008 - December 2008
Time Warner Cable, Inc. May 2008 - July 2008
KD Global Consulting, Inc. September 2007 - January 2008
VeriSign January 2000 - February 2007
VeriSign, Inc. January 2000 - 2007
Skills
HTML, Proposal Writing, Technical Writing, Content Management, Documentation, JavaScript, Dreamweaver, Visio, CSS, PHP, Adobe Acrobat, SharePoint, Technical Documentation, Editing, Excel, Web Development, Writing, Microsoft Office, Word, MySQL, Software Documentation, Microsoft Excel, Microsoft Word, Web Design, Business Analysis
Education
New College of Florida 1983 — 1989
B.A.
University of South Florida
Time Warner Cable October 2012 - Present
Time Warner Cable, Inc. November 2005 - Present
Skills
Unix, Disaster Recovery, Troubleshooting, Servers, Windows Server, TCP/IP, Solaris, DNS, Data Center, Cisco Technologies, High Availability, Red Hat Linux, Linux
Education
State University of New York at Buffalo 1995 — 1997
Bachelor of Science (BS), Electrical and Electronics Engineering
Erie Community College 1993 — 1995
Associate of Science (A.S.), Electrical and Electronics Engineering
Dun & Bradstreet Credibility Corp. April 2014 - Present
Dun & Bradstreet Credibility Corp. November 2011 - March 2014
Time Warner Cable Inc March 2007 - November 2011
Time Warner Cable Media Sales November 2004 - March 2007
Yellowbook USA June 2004 - October 2004
Skills
Project Management, Strategy, Advertising, Marketing Communications, Marketing, B2B, Direct Mail, Leadership, Competitive Analysis, Internal Communications, Digital Marketing, Customer Acquisition, Management, Cross-functional Team..., Direct Response, Email Marketing, Creative Direction, Budgets, Online Advertising, Strategic Planning, Marketing Strategy, Integrated Marketing, Media Planning
Education
California State University-Fullerton 2001 — 2004
Bachelor of Arts, Communications
BMC Software March 2009 - Present
Cox Communications November 2003 - March 2009
Time Warner Cable, Inc. September 2001 - November 2003
NCI Building Systems, Inc. January 2001 - September 2001
Baker Hughes October 1999 - January 2001
Metals USA November 1997 - October 1999
Education
Central Michigan University 1986 — 1996
BSBA, Accounting
St Louis High School
St Louis High School
St Louis High School
Time Warner Cable Inc. September 2006 - Present
KPMG, LLP 2000 - 2006
Skills
Sarbanes-Oxley Act, SEC filings, Auditing, Internal Controls, US GAAP, Accounting, Financial Reporting, CPA, XBRL, External Financial..., Analysis, Finance, Budgets, Financial Statements, SEC Filings, Financial Analysis, Management, Financial Accounting
Education
Appalachian State University 1995 — 2000
BSBA, Accounting
Program to Aid Citizen Enterprise - PACE October 2012 - Present
Program to Aid Citizen Enterprise 2012 - 2015
Program to Aid Citizen Enterprise 2012 - 2015
Garner Communications, Inc. January 2009 - October 2012
Center for Minority Health - CMH September 2003 - January 2009
Highmark Blue Cross Blue Shield September 1997 - September 2003
Highmark Blue Cross Blue Shield February 1995 - September 1997
HEALTH PROMOTION SERVICES November 1993 - February 1995
TIME WARNER CABLE, INC. (formerly known as Manhattan Cable Television, Inc March 1984 - June 1991
TIME WARNER CABLE, INC. April 1987 - February 1989
Skills
Event Planning, Media Relations, Public Health, Public Relations, Community Outreach, Public Speaking, Non-profits, Newsletters, Strategic Planning, Leadership, Management, Policy, Marketing, Television Producing, Writing
Education
University of Pittsburgh Graduate School of Public Health 2008 — 2009
N/A, Public Health
Duquesne University 1992 — 1993
Certificate, Paralegal Studies
Institute of New Cinema Artists 1981 — 1982
Certificates, Video Technology and Recording Science Technology
Spelman College 1974 — 1978
Bachelor of Arts (BA), English Language and Literature, General
Comcast Business Services February 2014 - Present
Bethesda Chevy-Chase Chapter of the IWLA May 2013 - January 2014
Time Warner Cable, Inc June 2010 - May 2013
DC Public Schools, Office of Special Education May 2009 - November 2010
Sprint Nextel June 2003 - March 2009
America Online April 2001 - January 2003
Spherion December 1998 - April 2001
Skills
Telecommunications, Vendor Management, Visio, Program Management, Business Analysis, Project Management, Access, Data Analysis, Integration, Process Improvement, Product Management, Networking, Call Center, Business Intelligence, Analysis, SQL, Salesforce.com, Microsoft SQL Server, Databases, Microsoft Excel, Wireless
Education
Rochester Institute of Technology 1986 — 1991
BS, Imaging & Photo Technology
PepsiCo March 2012 - Present
Sonic Legends October 2009 - December 2013
Time Warner Cable Inc 2008 - March 2012
Connecticut Renaissance Fair 2005 - 2009
Blood and Breakfast 2008 - 2008
Cannibal Cheerleader Camp 2008 - 2008
Jump Start 2007 - 2008
Til Death Do Us Part 2006 - 2006
New York Renaissance Faire 1998 - 2006
New York Renaissance Fair 1998 - 2006
Skills
Litigation, Patent Litigation, Commercial Litigation, Intellectual Property, Litigation Support, Composition, Music, Orchestral Music, Sound, Film, Orchestration, Film Scoring, Musicians, Logic Pro, Singing, Entertainment, Video Games, Finale, Harp, Music Production, Songwriting, Television, Voice Acting, Sound Editing, Audio Post Production, Celtic, Improvisation, Voice Over, Multimedia, Composing, Foley, Post Production, Audio Engineering, Audio Editing, Festivals, Performing, Music Publishing, Music Licensing, Music Theory, Licensing, Orchestral, Audio, Celtic Harp, paralegal, Civil Litigation, Legal Discovery, e-discovery, Employment Law
Education
National Paralegal College 2010 — 2012
Certificate, Paralegal Studies
New York University 2003 — 2008
MM, Music Technology
State University of New York at Albany 1990 — 1994
BA, English, Theatre
Time Warner Cable Inc. 2006 - Present
Time Warner Inc. 1987 - 2005
Skills
Mergers & Acquisitions, Licensing, Strategic Partnerships, Corporate Governance, Due Diligence, Leadership, Strategy, Start-ups, Corporate Law, Venture Capital, Restructuring, Corporate Development, Contract Negotiation, Privacy Law, Corporate Finance, Entertainment Law, Finance, Intellectual Property, Securities
Education
New York University School of Law 1979 — 1982
JD 1982, cum laude
Harvard University 1974 — 1978
BA, Economics, magna cum laude
Blue Cross and Blue Shield of Alabama October 2012 - Present
Jackson Nurse Professionals June 2007 - November 2011
Travel Nurse Solutions/Jackson Nurse Professionals June 2007 - November 2011
Time Warner Cable Inc March 2005 - May 2007
RWL Communications October 2004 - March 2005
State of Alabama January 2002 - September 2004
Knology Cable Inc June 2000 - November 2001
Alabama Shakespeare Festival January 1998 - January 2000
Education
Auburn University at Montgomery
Bachelor's, Mass Communications; Journalism
Baylor, Evnen, Curtiss, Grimit & Witt, LLP April 2015 - Present
JLB Computer Repair (Just a Little Bit Computer Repair) January 2015 - Present
Olsson Associates September 2009 - April 2015
Time Warner Cable Inc. December 2006 - September 2009
Skills
Technical Support, Software Installation, Troubleshooting, Call Centers, Access, Windows 7, Computer Hardware, Help Desk Support, Active Directory, Project Management, Software Documentation, Kaspersky Antivirus, Desktop Computers, Antivirus, Computer Maintenance, Computer Repair, System Deployment, Hardware Installation, Backup Exec, Customer Service, Training, Windows, Leadership, Team Leadership, Microsoft Office
Education
Bellevue University 2010 — 2011
Bachelor's degree, Managment Information Systems
TracFone Wireless, Inc. July 2008 - Present
tracfone wireless, inc June 2008 - Present
Time Warner Cable, Inc. July 2001 - February 2008
Time Warner Cable June 2002 - January 2008
Education
City University of New York-Herbert H. Lehman College 1994 — 1999
BA, Economics
Lehman College
BA, Economics
Verizon Wireless September 2012 - Present
Pinogy Corporation December 2011 - July 2012
Time Warner Cable Inc January 2009 - December 2011
Kat's Transportation and Limo September 2004 - January 2008
Friedman's Jewelers, Inc July 2001 - August 2004
Skills
Troubleshooting, Customer Satisfaction, Call Center, Customer Service, Technical Support, Access, BMC Remedy, Outlook, Lotus Notes, Avaya, Cabling, SharePoint, Process Improvement, Help Desk Support, Computer Hardware, Operating Systems, Windows, Microsoft Office, Customer Support
Education
Cape Fear Community College 2004 — 2005
Associate Degree, Liberal Arts
Time Warner Cable November 2012 - Present
Time Warner Cable November 2008 - Present
Time Warner Cable, Inc November 2008 - Present
DRB Systems, Inc January 2006 - November 2008
Skills
A+ Certified, mcp
Education
Security Technology at Stark State College, Akron General Medical Center Paramedic Graduate
Associate of Applied Science, Computer Network Administration and
Stark State College of Technology
Time Warner Cable Business Class July 2013 - Present
Time Warner Cable Inc. August 1994 - July 2013
Skills
Call Centers, Telecommunications, VoIP, Telephony, Customer Experience, Troubleshooting, Customer Satisfaction, Customer Retention, Technical Support, IP, Wireless, Ethernet, Managed Services, MPLS, Cisco Technologies
Education
Frankin University 2012 — 2015
Bachelor's degree, Human Resources Management/Personnel Administration, General
Columbus State 2006 — 2011
Associate's degree, Human Resource Management
Ultimate Aircraft Appearance May 2013 - Present
Adecco Staffing, USA June 2012 - April 2013
Time Warner Cable Inc. March 2009 - May 2012
Citibank N.A July 2006 - January 2009
Skills
Bilingual, Microsoft Excel, Microsoft Word, PowerPoint, QuickBooks, Outlook Express, Gmail, Lotus, Internet Explorer, Apple Safari, Invoicing, Accounts Payable
Education
Queensborough Community College 2008 — 2012
Associate's degree, Communication, Journalism, and Related Programs
Acelity August 2015 - Present
Versar, Inc. (formerly J. M. Waller Associates, Inc.) December 2005 - May 2015
White Star Medical, Inc. May 2003 - December 2005
Time Warner Cable, Inc. December 1991 - November 2002
U.S. Air Force June 1980 - November 1997
Skills
Proposal Writing, Management, Process Improvement, Analysis, SharePoint, Project Planning, Marketing, Microsoft Excel, Team Leadership, Government, Strategy, Microsoft Word, PowerPoint, CRM, Microsoft Office, Customer Service, Research, Administrative..., Business Development, Administrative..., Outlook, Human Resources, Editing, Security, Market Research, Data Analysis, Coaching, Administration, Newsletters, Team Management, Databases, Deltek, Access, Communication, Salesforce.com
Education
San Antonio College
Business Administration and Management, General
Iverify August 2014 - Present
TEKsystems March 2014 - July 2014
Global Linking Solutions Inc November 2013 - April 2014
MISource January 2010 - October 2013
Time Warner Cable Inc. October 2006 - January 2011
United States Marine Corps September 2000 - September 2004
Skills
Routers, Troubleshooting, VPN, Technical Support, Servers, Networking, Software Installation, Windows 7, Operating Systems, Hardware, Software Documentation, Help Desk Support, Wireless, Cisco Routers, Switches, TCP/IP, Active Directory, Windows Server, Windows XP, Computer Hardware, Network Administration, VMware, WAN, Security, Telecommunications, Testing, Cabling, Wireless Networking, DHCP, DNS, Cisco IOS, Windows 8, Access Controls, Security Operations..., Monitoring and..., Laptops, Antivirus, Information Technology, Microsoft Office, Leadership, Customer Service, System Administration, Windows, Training
Education
ITT-Technical Institution 2012 — 2014
Associate of Applied Science (AAS), Network and System Administration, 3.4
South Piedmont Community College 2006 — 2007
certificate, Information Technology