Experience
Disney Interactive  November 2014 - Present
Corinthian Colleges, Inc.   March 2014 - September 2014
The Walt Disney Company  March 2012 - March 2014
Disneyland Resort  August 2009 - March 2012
Disneyland Resort  January 2007 - August 2009
Walt Disney Parks and Resorts   January 2006 - August 2006
Disneyland Resort  January 2000 - January 2006

Skills
Training, Project Management, Instructional Design, E-Learning, Performance Management, Employee Training, Brainstorm Facilitation, Customer Service, Public Speaking, Team Building, Organizational..., Teaching, Leadership Development, Coaching, Employee Engagement, Strategy, Social Media, New Hire Orientations, Human Resources, Employee Relations, Organizational..., Creative Solutions, Training Delivery, Technical Training, Training Facilitation, Integration, Soft Skills, Sales Rep Training, Learning Management, Management Consulting, Facilitation, Gamification

Education
Full Sail University   2010 — 2011
Master of Science, Instructional Design

California State University-Fullerton   2001 — 2005
BA, Communications; Radio, Television and Fils

Experience
The Walt Disney Company  2013 - Present
Walt Disney Parks and Resorts   2010 - 2013
Walt Disney Parks and Resorts   2009 - 2010
Walt Disney Parks and Resorts   2007 - 2009
Walt Disney Parks and Resorts   1997 - 2007

Skills
Team Leadership, Business Intelligence, Organizational Vision, Shared Services, Employee Relations, Workforce Planning, Compliance, Regulatory Requirements, Leave of Absence..., Deferred Compensation, Human Resources, Management, Onboarding, Talent Management, FMLA

Education
California State University-Long Beach   1991 — 1995
Bachelor of Arts (B.A.), English Language and Literature/Letters

Experience
Egis Projects, Inc.   August 2015 - Present
The Braswell Group   February 2014 - Present
Central Florida Urban League  January 2010 - February 2014
Walt Disney Parks and Resorts   March 2007 - January 2010
Walt Disney World  October 2003 - March 2007
ACS State and Local Solutions, Inc.   October 2002 - October 2003
ACS  December 2001 - October 2002
BIT Solutions, Inc.   June 2001 - December 2001
USi  July 1998 - June 2001
Primerica Financial Services  January 1992 - November 1996

Skills
Leadership, Program Management, Strategy, Management, Project Management, Process Improvement, Strategic Planning, Team Leadership, Budgets, Business Planning, Policy, New Business Development, Team Building, Contract Negotiation, Human Resources, Program Development, Management Consulting, Business Development, Fundraising, Risk Management, Proposal Writing, Leadership Development, Sales, Executive Management, Vendor Management, Start-ups, Nonprofits, Capital, Business Analysis, Integration, Training, Entrepreneurship, Analysis, Organizational..., Cross-functional Team..., Talent Acquisition, Marketing, Change Management, Performance Management, Coaching, CRM, Project Planning, Operations Management, Business Process..., Networking, Customer Service, Community Outreach, Community Engagement, Collaboration, Strategic Partnerships

Education
University of Phoenix   2015 — 2017
Masters of Management, Business Administration, Management and Operations

American InterContinental University   2004 — 2006
Bachelors, Information Technology

Experience
Walt Disney Parks and Resorts   January 2015 - Present
WWE  July 2014 - Present
Hi Eugene Productions   September 2013 - Present
NextGen Reporting  October 2013 - May 2014
NBCUniversal, Inc.   May 2013 - September 2013
NBCUniversal, Inc.   September 2012 - May 2013
Hofstra University  May 2012 - May 2013
Hofstra University  September 2011 - May 2013
Hofstra University  September 2009 - May 2013
Hofstra University  September 2012 - April 2013

Skills
Avid Media Composer, Final Cut Pro, Chyron, Microsoft Office, Photoshop, Celtx, Directing, Video Production, Adobe Creative Suite, Facebook, Instagram, Twitter, Final Cut Express, Post Production, Film Production, Broadcast, Film, Camera, Video, Editing, Television, Comedy

Education
Full Sail University   2014 — 2015
Master of Arts (MA), Entertainment Business

Hofstra University   2009 — 2013
Bachelor of Science (BS), Television Production and Film, Senior

Experience
Walt Disney Parks and Resorts   January 2005 - Present
Walt Disney Parks and Resorts   March 2008 - November 2011
Starbucks Coffee Company  2001 - 2005
Orange County Dept. of Environmental Health   1993 - 2001

Skills
Auditing, Training, HACCP, Management, Inventory Management, Quality Assurance, Operations Management, Quality System, Food Safety, Risk Assessment, Continuous Improvement, Cross-functional Team..., Income Statement, Risk Management, Process Improvement, Program Development, Supervisory Skills, Food, Manufacturing, Leadership, Quality Management, Project Management, Six Sigma, Occupational Health, Budgets

Education
California Polytechnic State University-San Luis Obispo   1980 — 1984
BS, Dietetics and Food Administration

San Diego State University-California State University

Experience
Walt Disney Imagineering  August 2015 - Present
Walt Disney Parks and Resorts   August 2014 - August 2015
"New York Minute"   June 2014 - June 2014
Havas Worldwide  June 2013 - August 2013
Creative Artists Agency  February 2012 - August 2012
USA National Pavilion Shanghai Expo 2010  July 2010 - October 2010

Skills
Mandarin, Entertainment, Digital Media, Editing, Photoshop, SolidWorks, 3D Printing, 3D Prototyping, Unity3D, Graphic Design

Education
NYU Tisch   2012 — 2014
MPS, Interactive Telecommunications Program

University of Southern California - Marshall School of Business   2006 — 2010
BS, Business-Cinematic Arts Joint Program

Copenhagen Business School   2009 — 2009

Experience
NBCUniversal, Inc.   November 2013 - Present
Walt Disney Parks and Resorts   2009 - Present
University of Central Florida  2012 - 2013
Walt Disney Parks and Resorts   2005 - 2009
Walt Disney Parks and Resorts   2003 - 2005
Walt Disney World  2000 - 2003
Walt Disney World  1995 - 2000
Dudley Clark & Chan   1992 - 1995

Skills
Labor Relations, Employee Relations, Employment Law, Human Resources, Recruiting, Policy, Union, FMLA, Collective Bargaining, Leadership, Contract Negotiation, Strategy, Management, Industrial Relations, Negotiation, Public Relations, Team Leadership, Government, Grievances, Hotels, Coaching, Conflict Resolution, Employee Training, HR Policies, Interviews, Leadership Development, Legal Compliance, Onboarding, Organizational..., Performance Management, Strategic Planning, Talent Acquisition, Talent Management, Training

Education
Villanova University School of Law   1988 — 1991
JD, Law

Dickinson College   1983 — 1987
Bachelor of Arts (BA), History

Experience
Walt Disney Parks and Resorts   January 2012 - Present
ESPN  August 2001 - December 2011
Capital One  July 2000 - July 2001
MillerCoors  1991 - 2000

Skills
Human Resources, Employee Relations, Succession Planning, Leadership, Talent Acquisition

Education
DeVry University's Keller Graduate School of Management-Wisconsin
Master of Business Administration (MBA)

Univerisyt of Iowa
Bachelor of Arts (B.A.)

Experience
Oceaneering Entertainment Systems  August 2014 - Present
Walt Disney Parks and Resorts   March 2011 - July 2014
Walt Disney World  August 2012 - October 2012
Walt Disney World  December 2011 - September 2012
Walt Disney World  August 2010 - December 2011
Walt Disney World  October 2010 - February 2011

Skills
Public Speaking, Project Management, Technical Writing, Customer Service, Talent Management, Onboarding, Microsoft Office, Management, Leadership, Recruiting, Human Resources, Organizational..., Succession Planning, Coaching, Training, Performance Management

Education
Rollins College   2009 — 2011
M.A., HR Management

Colorado State University   2004 — 2008
B.A., Technical Journalism

Rampart

Experience
Walt Disney Parks and Resorts   September 2015 - Present
Walt Disney Parks and Resorts   March 2014 - September 2015
Walt Disney Parks and Resorts Online  July 2013 - March 2014
My Learning Springboard, Inc.   September 2012 - May 2013
Georgetown Univeristy  September 2012 - May 2013
Jet Propulsion Laboratory  June 2012 - October 2012
Georgetown University  September 2011 - May 2012
RP3 Agency  June 2011 - August 2011
Walt Disney Imagineering  May 2010 - August 2010
Walt Disney Imagineering  May 2009 - August 2009

Skills
Statistical Data..., Mobile Analytics, Mobile Applications, Adobe Mobile SDK, Omniture, R, Web Analytics, Adobe Certified Expert, MySQL, Photoshop, Illustrator, Digital Photography, Lightroom, JIRA, Time Series Analysis, Multivariate Analysis, Tableau, Matlab, Adobe Marketing Cloud

Education
Georgetown University   2011 — 2013
Masters of Science, Applied Mathematics and Statistics

Georgetown University   2008 — 2012
Bachelors of Science, Mathematics

University College Dublin   2010 — 2010
Study Abroad

Mayfield Senior School   2004 — 2008
High School

St. Bede's

Experience
Walt Disney Parks and Resorts   January 2012 - Present
The Walt Disney Company- Parks & Resorts, Marketing/Sales   1990 - Present
The Walt Disney Company  January 2011 - August 2011
Disney Interactive Studios  March 2004 - February 2011
Disney Interactive Studios  March 2003 - January 2011
The Walt Disney Company  March 2003 - March 2004
The Walt Disney Company  February 2000 - March 2003
The Disney Stores  May 1998 - February 2000
The Walt Disney Company  October 1995 - May 1998
The Walt Disney Company  October 1992 - October 1995

Skills
Entertainment, Video Games, Outlook, English, Online Advertising, FileMaker, Organizational..., Event Planning, Human Resources, Sales, Budgets, Employee Relations, Management, Project Management, Team Building, PeopleSoft, Event Management, Creative Direction, Facebook, Film, Social Networking, Social Media, Trade Shows, Marketing, Digital Media, System Administration, Retail, Time Management, Microsoft Word, Recruiting, Digital Marketing, Television, Administrative..., Office Management, Marketing Communications, Process Scheduler, Online Gaming, Onboarding, New Hire Orientations, Access, PowerPoint, New Media, Leadership, Content Strategy, Organizational..., Training, Brand Management, Public Relations, Advertising, Social Media Marketing

Education
California State University-Northridge   1988 — 1990
Human Resources

Capital Institute & SAC State   1981 — 1984
BS, English, Bible Science

Experience
SANTA ANA HIGH SCHOOL VISUAL AND PERFORMING ARTS ACADEMY   September 1999 - Present
Orange County High School of the Arts  2004 - Present
Placentia United Methodist Church   October 1998 - Present
Walt Disney Parks and Resorts   2007 - Present
Orange County  August 1996 - Present

Skills
Accompanying, Vocal Coaching, Performer, Piano, Music, Singing, Choral, Musical Theatre, Music Education, Accompaniment, Classical, Vocal, Ensemble, Chamber Music, Music Theory, Orchestral Music, Pianist, Music History, Choral Conducting

Education
East Carolina University   1994 — 1996
M.M., Piano Accompanying

University of San Diego   1987 — 1989
B.A. Music, Piano

Hemet High School

Hemet High School

Experience
Walt Disney Parks and Resorts   March 2014 - November 2014
Elsevier Science  August 2005 - March 2014
Eckerd  1999 - 2005
IMRglobal Corporation (Now CGI Group, Inc.)   1999 - 2000

Skills
HTML, Website Development, Content Management, CMS, CSS, SEO, Email Marketing, Dreamweaver, Social Media, Photoshop, Graphic Design, JavaScript, User Experience, SharePoint, Google Analytics, Web Analytics, E-commerce

Education
Long Island University, C.W. Post Campus   1986 — 1990
B.S., Journalism

LIU Post
Bachelor of Science (B.S.), Journalism

Experience
Walt Disney Parks and Resorts   April 2014 - Present
Walt Disney Parks and Resorts   October 2011 - April 2014
Walt Disney Parks and Resorts   October 2007 - September 2011
Walt Disney Parks and Resorts   October 2006 - September 2007
Walt Disney Parks and Resorts   March 1996 - September 2006

Skills
Forecasting, Strategic Financial..., Finance, Project Planning, Management, Budgets, Strategic Planning, Financial Modeling, Microsoft Office, Process Improvement, Marketing, Financial Analysis, Leadership, Customer Service, Strategy, Microsoft Excel, Marketing Strategy, PowerPoint

Education
Stetson University   1997 — 1999
Masters, Business Administration

Ambassador University   1991 — 1995
B.S., Business Administration

Experience
Eye Corp Media  April 2011 - Present
Walt Disney Parks and Resorts   2007 - 2012
Disney Parks & Resorts  2002 - 2007
New Piper Aircraft   2001 - 2002
SCA Technologies  2000 - 2001
Bristol Hotels & Resorts  1997 - 2000
Bristol Hotels & Resorts  1993 - 1997

Skills
MBTI, SPHR, Leadership Development, Performance Management, Talent Management, Organizational..., Employee Relations, Coaching, Strategic HR, Recruiting, Training, Human Resources, Leadership, Deferred Compensation, Onboarding, Team Building, Employee Training, Succession Planning, Management, Strategy

Education
Baylor University
Bachelor's Degree, Business

University of North Texas
MBA, Administrative Management (Organizational Behavior)

Experience
Microsoft  April 2015 - Present
Microsoft  July 2013 - April 2015
FedEx Services  June 2012 - August 2012
Walt Disney Parks and Resorts   August 2011 - December 2011

Skills
Java, Visio, html, CSS, icefaces, MySQL, Unix, C, Oracle, XHTML, Eclipse, Team Leadership, SQL, Leadership, Web Services, HTML

Education
University of Central Florida   2010 — 2013
Bachelor's degree, Information Technology

Florida Atlantic University   2008 — 2010

Experience
A Fresh Start! Consulting, LLC   January 2010 - Present
Melrose Management Partnership   April 2012 - March 2014
ShelfGenie and ShelfGenie Orlando   January 2010 - March 2014
The Walt Disney Company  May 1995 - June 2009
Walt Disney Parks and Resorts   May 1988 - May 1995
Walt Disney Travel Company  May 1980 - May 1988
Walt Disney World Company  October 1978 - May 1980
Walt Disney World Company  March 1974 - October 1976
Carousel Florist   December 1971 - March 1974

Skills
Consultative Selling, Customer Relations, Team Leadership, Leadership, Customer Service, Management, Training, Sales, Selling, Coaching, Strategic Planning, Conflict Resolution, Budget Planning and..., Property Management, Event Planning, Business Development, Hospitality, Merchandising, Social Media Marketing, Advertising, Budgets, Marketing, Program Management, Social Networking, Small Business, Sales Management, New Business Development, Marketing Strategy, Project Management, Social Media, Customer Satisfaction, Retail, Account Management, Employee Training, Event Management, Team Building, Leadership Development, Public Relations, Public Speaking, Time Management, Recruiting, Marketing Communications, Entrepreneurship, Online Marketing, Fundraising, Online Advertising, Trade Shows, CRM, Strategic Partnerships, Market Research

Education
Forum Sales Training   2007 — 2009
Advanced Sales Consulting and Managing Sales Teams

Disney University   1974 — 2009
Various Professional Development & Management Training Courses

Rollins College - Crummer Graduate School of Business   2004 — 2008
Management and Executive Education

ICTA/The Travel Institute   1995 — 1997
CTC, Certified Travel Consultant

Eastern Florida State College   1970 — 1972

Merritt Island High School   1967 — 1970

Experience
Walt Disney Parks and Resorts   February 2010 - Present
Walt Disney Parks and Resorts   2000 - February 2010
Walt Disney World Resort  September 1990 - December 1999
Taco Bell Corporation  1988 - 1990
Burger King Corporation  1985 - 1988

Skills
Strategic Partnerships, Sponsorship, Cooperative Marketing, Content Strategy, Brand Management, Lead Generation, Product Marketing, Social Media Marketing, Marketing, Market Planning, Online Advertising, Marketing Management, Advertising, Relationship Marketing, Digital Media, Leadership

Education
Florida State University   1976 — 1979
BS, Political Science, Communications

West Virginia University Institute of Technology   1975 — 1976

Experience
Walt Disney Parks and Resorts   July 2014 - Present
Grupo Tremonti   June 2013 - August 2013
Bioforlife Technology   October 2007 - May 2012
Bella Flora Paisagismo   January 2007 - October 2007

Skills
Marketing Strategy, Entrepreneurship, Business Planning, Business Development, Hospitality, New Business Development, Marketing, Advertising, Business Strategy, Sales Management, Sales, SEM, Portuguese, Services Marketing, Leadership, Social Media Marketing, Critical Thinking, Strategic Planning, Restaurant Marketing, Customer Engagement, Customer Experience, Photography, Microsoft Office, Photoshop, Digital Marketing

Education
Cornell University - S.C. Johnson Graduate School of Management   2012 — 2014
Master of Business Administration (MBA), Customized Immersion focused on Service Marketing

Fundação Getulio Vargas / FGV   2003 — 2006
Bachelor's degree, Public Administration / Marketing

Experience
Ubitus   December 2012 - Present
Momenton   August 2010 - November 2012
Electronic Arts  June 2004 - August 2010
Walt Disney Parks and Resorts   2003 - 2003

Education
Carnegie Mellon University   2002 — 2004
Master

National Taiwan University   1997 — 2001
BS

Experience
GEICO  July 2013 - Present
DIRECTV  February 2013 - May 2013
Walt Disney Parks and Resorts   July 2011 - January 2013
The Walt Disney Company  March 2011 - October 2012
Walt Disney World  October 2009 - October 2012
Project and Team Management Course   November 2009 - April 2010
Product and Artist Management   March 2010 - March 2010
Full Sail Real World Education  January 2008 - October 2009
Full Sail University  December 2008 - December 2008
Full Sail University  August 2008 - August 2008

Skills
Team Leadership, Learn New Software..., Time Management, Organization, Management, Hands-on Training, Soft Skills, Calm, Zbrush, Maya, Computer Animation, After Effects, Compositing, Animation, 3D Studio Max, Photoshop, ZBrush

Education
Full Sail University   2009 — 2010
MS, Entertainment Business

Full Sail University   2007 — 2009
BS, Computer Animation

Experience
CuraScript SD, An Express Scripts Co.   September 2015 - Present
Walt Disney Parks and Resorts   April 2011 - January 2015
Live Theatre and Corporate Video   1997 - 2014
Walt Disney Parks and Resorts   April 2001 - April 2011
Walt Disney Parks and Resorts   June 1998 - April 2001
Publix Supermarkets  October 1997 - June 1998
Arbella Mutual Insurance Co.   February 1990 - September 1997
Commercial Union Insurance Co.  March 1988 - February 1990
John Hancock Insurance Co.   November 1986 - March 1988
Blue Cross and Blue Shield of Massachusetts  November 1984 - November 1986

Skills
Project Management, Strategic Planning, Leadership, Business Relationship..., Business Analysis, Team Leadership, Vendor Management, Written & Oral..., Meeting Facilitation, Process Improvement, Production Planning, Process Definition, Acting, Voice Over, Director, Theatrical Production, Corporate Videos, Stage Management, Marketing, Program Management, Strategy, PMP, Software Development, Project Planning, Workshop Facilitation, Visio, IT Management, IT Strategy

Education
University of Massachusetts
BA, Political Science

Boston University

Boston University
Project Management

Don Bosco Technical High School

Experience
Glidewell Dental Lab  May 2015 - Present
The Walt Disney Company  March 2013 - May 2015
Walt Disney Parks and Resorts   September 2009 - March 2013

Skills
Editing, Microsoft Office, Microsoft Excel, Microsoft Word, Team Building, PowerPoint, Team Leadership, Training, Entertainment, Technical Writing

Education
California State University-Fullerton   2008 — 2010
Bachelor of Arts (B.A.), Physical and Biological Anthropology

Fullerton College   2006 — 2008
Associate of Arts (A.A.), Physical and Biological Anthropology

Experience
Walt Disney Parks and Resorts   September 2002 - Present
Woodlands Resort & Inn   April 1995 - September 2002
Swissotel Atlanta Inc   March 1993 - April 1995

Education
Johnson & Wales University   1991 — 1993
Associate's degree, Culinary Arts/Chef Training

University of Puerto Rico-Rio Piedras   1985 — 1990
Bachelor's degree, Marketing

Academia San Jose   1981 — 1985
High school diploma, N /A

Experience
Disney Vacation Club  September 2013 - Present
Disney Vacation Club  October 2012 - Present
Disney Vacation Club  February 2012 - Present
Walt Disney Parks and Resorts   July 2014 - January 2015
Walt Disney World  January 2011 - February 2012
Walt Disney World  November 2010 - January 2011
Walt Disney World  June 2010 - January 2011
Walt Disney World  January 2010 - June 2010
Wegmans Food Markets  July 2003 - January 2010
The Walt Disney Company  August 2008 - December 2009

Skills
Social Networking, New Media, Tourism, Marketing Communications, Facebook, Public Relations, Hospitality Industry, Customer Service, Marketing, Event Planning, Hospitality, Timeshare, Disney Vacations, Disney, Microsoft Office, Microsoft Excel

Education
Southern New Hampshire University   2014 — 2016
Master of Business Administration (M.B.A.), Business Intelligence

Ithaca College   2006 — 2009
BS, Integrated Marketing Communication

Experience
Adventures by Disney  February 2012 - Present
Walt Disney World Parks and Resorts  August 2005 - June 2010
Wyndham Tremont Boston Hotel   August 2003 - January 2005
Walt Disney Parks and Resorts   April 2000 - August 2003
Walt Disney Parks and Resorts   November 1998 - April 2000

Skills
Corporate Events, Event Management, Trade Shows, Event Planning, Hospitality, Hospitality Management, Live Events, Entertainment, Hospitality Industry, Social Networking, Meeting Planning, Social Media Marketing, Catering, Hotels, Food, Marketing, Sales, Restaurants, Tourism

Education
Merrimack College   1984 — 1987

Experience
Walt Disney Parks and Resorts   December 2014 - Present
Walt Disney Parks and Resorts   July 2014 - Present
The Walt Disney Company  November 2013 - July 2014
Walt Disney Co  May 2008 - November 2013
Tomorrowland Attractions, Sunset Attractions, Dinoland Attractions, Typhoon   May 2008 - April 2011
Clarion University  January 2009 - May 2009

Skills
Customer Service, Entertainment, Sports, Event Management, Event Planning, Microsoft Excel, Social Networking, Management, Marketing, Microsoft Office, Microsoft Word, Social Media, Time Management

Education
Clarion University of Pennsylvania   2004 — 2009
BSBA, Business/Sports Management with minor in Athletic Coaching

Experience
Sand Lake Advisory Group   October 2013 - Present
EA SPORTS  January 2011 - October 2013
Electronic Arts  January 2006 - February 2011
Sand Lake Media Services, Inc.   April 2005 - March 2006
Walt Disney Parks and Resorts   June 2001 - March 2005
Z.com Inc.   October 1999 - May 2001
Walt Disney Imagineering  September 1994 - September 1999
Mercer Management Consulting, Inc.   July 1992 - August 1994

Skills
Strategic Planning, Digital Media, Product Development, Executive Management, Strategy, Start-ups, Mobile Product..., Interactive Media, Project Planning, Business Requirements, Software Project..., Vendor Management, Business Analysis, Monetization, Market Research, Data Analysis, Big Data, Data Architecture, Integration, Game Development, Game Design, Mobile Internet, Mobile Games, Video Games, Content Strategy, Mobile Game Development, Functional Requirements, Microsoft Excel, New Business Development, New Media, Online Gaming, Film, Mobile Devices, Mobile Applications, E-commerce

Education
Massachusetts Institute of Technology   1988 — 1992
BS, Operations Research/Management Science; minor in Spanish

Experience
National Seminars Group  March 2010 - Present
Jack Stack Barbecue  2007 - 2011
CommunityAmerica Credit Union  January 2009 - January 2010
Sunlight Saunas  December 2007 - May 2008
Freightquote.com  March 2007 - December 2007
Walt Disney Parks and Resorts   2004 - 2005

Skills
Training, Sales, Management, Leadership, Leadership Development, Coaching, Customer Service, Team Building, CRM, Public Speaking, Marketing, New Business Development, Sales Management, Business Services, Staff Development, Project Management, Time Management, Executive Coaching, Negotiation, Organizational..., Personal Development, Performance Management, Social Networking, Outlook, Salesforce.com, Employee Training, Cold Calling, Talent Management, Strategic Planning, Consulting, Workshop Facilitation, Training Delivery, Instructional Design, Program Management, Career Development, Conflict Resolution, Change Management, Small Business, Organizational..., Management Consulting

Education
Johnson County Community College
Business Administration

Experience
Walt Disney Parks and Resorts   September 2013 - Present
Harris Corporation  October 2011 - September 2013
Clemson University  September 2007 - September 2011
Vertex Communications   April 2006 - September 2007
WYFF  February 2006 - May 2006
FedEx Services  March 2005 - November 2005
Walt Disney World  May 2004 - January 2005
Clemson University  February 2001 - May 2004
Oregon State University  August 1999 - August 2000

Skills
ITIL v3 Foundations..., JavaScript, PHP, Python, XML, HTML, C++, Java, Databases, MySQL, Visual Basic, Linux, C, Programming, Windows, Microsoft Office, OpenGL, Bash, Photoshop, Maya, Access, Game Design, Shake, Gimp, Final Cut Pro, Premiere, Mac OS, Numara Footprints, Visio, WordPress, Android Development, Objective-C, iOS Development

Education
University of Florida   2014 — 2017
Master of Science (MS), Master of Business Administration, Industrial and Systems Engineering, Business

Clemson University   2006 — 2011
MFA, Digital Production Arts

Clemson University   2000 — 2004
BS, Computer Science

Experience
Hilton Worldwide  August 2012 - Present
Hilton Worldwide  January 2012 - August 2012
Hilton Worldwide  June 2010 - December 2011
Marriott Vacation Club International  January 2007 - June 2010
Marriott Vacation Club International  February 2005 - June 2010
Walt Disney Parks and Resorts   June 1997 - February 2005
International, Vacation Planning, Downtown Disney   January 1998 - January 2003
Fry Hammond Barr Inc   January 1997 - January 1998
TBWA Chiat/Day, Inc   January 1996 - January 1997
Anson-Stoner Inc   January 1994 - January 1996

Skills
Promotions, Brand Management, Marketing Strategy, Marketing, Creative Strategy, Budgets, Project Planning, Marketing Communications, Integrated Marketing, Social Media Marketing, Creative Problem Solving, Digital Marketing, Brand Development, Online Marketing, Hospitality, Online Advertising, Marketing Management, Account Management, Tourism, Brand Awareness, Creative Direction, Product Marketing, Copywriting, Market Research, Strategic Planning, Photography, Positioning, Digital Media, Hospitality Management, Direct Marketing, Logo Design, Management, Advertising, Email Marketing, Market Planning

Education
University of Central Florida   1995 — 1999
MBA, Marketing Communications

Boston College   1989 — 1993
Bachelor of Arts (B.A.), Communications

Bishop Moore   1985 — 1989

Experience
Walt Disney Parks and Resorts Technology  March 2013 - Present
Walt Disney Parks and Resorts Technology  January 2011 - February 2013
Walt Disney Parks and Resorts Technology  October 2009 - December 2011
Walt Disney Parks and Resorts   January 2011 - September 2011
Walt Disney World  April 2005 - July 2007
Walt Disney World  September 2004 - March 2005
Walt Disney World  October 2003 - September 2004
Walt Disney World  October 1994 - September 2003
Walt Disney World  June 1988 - September 1994

Skills
Disney, Quality Assurance, Access, Microsoft Office, Entertainment, Customer Service, Testing, Hospitality, SQL, SDLC, Java, Agile Project Management, XML, Agile Methodologies

Education
American College of Computer and Information Sciences   1999 — 2004
Information Technology

University of Central Florida   1990 — 1999
Computer Science

Experience
Walt Disney Parks and Resorts   November 2002 - Present

Skills
Strategic Partnerships, Team Leadership, Project Management, Strategy, Digital Marketing, Marketing Strategy, Competitive Analysis, Business Development, Cross-functional Team..., Social Media Marketing, Management

Education
Indiana University - Kelley School of Business
Accounting

Experience
Walt Disney Parks and Resorts  

Skills
Deferred Compensation, Team Building, Onboarding, Incentive Programs, Employee Relations, Talent Management, Job Evaluation, Performance Management, Succession Planning, HRIS, Job Analysis, Workforce Planning, New Hire Orientations, Job Descriptions

Education
California State University-Long Beach   1972 — 1976

Experience
Ytrail USA   June 2014 - Present
Novaretec, LLC   September 2013 - May 2014
Walt Disney Parks and Resorts   June 2010 - September 2013
Walt Disney Parks and Resorts   June 2008 - June 2010
Cambridge Systematics  April 2000 - April 2007
TEC Engineering  January 1998 - February 2000

Skills
Transportation Planning, Transportation, Analytics, Business Strategy, Project Management, Business Process..., Business Intelligence, Management, Analysis, Strategic Planning, Leadership, Strategy, Business Analysis, Data Mining, Business Development, Operations Management, Management Consulting, IT Strategy, Marketing Strategy, Consulting, Vendor Management, Data Warehousing, Software Project..., Requirements Analysis, Integration, Strategic Partnerships, Team Management, Change Management

Education
Emory University - Goizueta Business School   2007 — 2008
MBA, Strategy, General Management, and Operations

University of Cincinnati   1995 — 1998
MS, ABD, Transportation Engineering

University of Madras   1990 — 1994
B.E., Civil Engineering

DAV Higher Secondary School   1986 — 1990
High School

Experience
Walt Disney Parks and Resorts   September 2006 - Present
Walt Disney World  August 1991 - Present
Walt Disney World  1991 - Present
WDW  September 2006 - February 2014
The Walt Disney Company  December 2001 - September 2006

Skills
Disney, Theme Parks, Guest Service, Ad Hoc Reporting, Programming, Scripting, Business Objects, Crystal Reports, Forecasting, Unix Shell Scripting, Unix, SQL, PL/SQL, Clarity, Customer Service, Project Planning, Integration, SDLC, Leadership, Vendor Management, Business Intelligence, Agile Methodologies, SharePoint, Visio, IT Management, Program Management

Education
Memphis College of Art   1987 — 1991
Bachelor of Fine Arts (B.F.A.), Sculpture

Memphis College of Art   1987 — 1991
Bachelor of Fine Arts (BFA), Sculpture

Experience
Walt Disney Company  January 2011 - Present
Walt Disney Parks and Resorts   April 2006 - January 2011
Walt Disney World  February 1997 - December 1998

Education
Rollins College - Crummer Graduate School of Business   1992 — 1994
MBA

Auburn University   1981 — 1985

Experience
Walt Disney Parks and Resorts   2005 - Present
Walt Disney Parks and Resorts   January 2007 - June 2007
Walt Disney Parks and Resorts   2003 - 2005
Walt Disney Parks and Resorts   March 2002 - December 2002
Walt Disney Parks and Resorts   January 1997 - April 2002

Skills
Theme Parks, Acting, Theatre, Entertainment, Production Managment, Creative Direction, Event Management, Disney, Marketing, Social Networking, Leadership, Stage Management, Product Management, Musical Theatre, Event Planning

Education
Berry College   1976 — 1979
Bachelor of Science (B.S.), Business

Experience
Ernest Curci Management   July 2014 - Present
Keiser University  October 2013 - June 2014
Steven Douglas Associates  September 2012 - January 2013
Columbus Communications  April 2011 - August 2012
IMI  May 2010 - April 2011
Walt Disney Parks and Resorts   2001 - April 2010
The Walt Disney Company  2001 - April 2010
Walt Disney World Theme Parks and Resorts   2005 - March 2010
Walt Disney World Company  May 2001 - March 2010
Disney  2001 - March 2010

Skills
Visio, ITIL, Vendor Management, SharePoint, Disaster Recovery, Team Leadership, Program Management, Business Analysis, Project Management, Process Improvement, Integration, Troubleshooting, IT Service Management, SDLC, Security, SQL, Agile Methodologies, IT Management, IT Strategy, MS Project, PMP, Business Intelligence, Requirements Analysis, Software Project..., Databases, Requirements Gathering, Enterprise Architecture

Education
Nova Southeastern University   2001 — 2005
MBA, Business and Leadership

Trinity College and University   1995 — 1997
BS, Computer Science

Bucks County Community College   1992 — 1995
AS, Computer Science

Experience
Walt Disney Parks and Resorts   August 2007 - Present
Walr Disaney Parks and Resorts   September 2005 - August 2007
The Walt Disney Company  September 2003 - September 2005
Walt Disney World  May 1998 - August 2003
Walt Disney World  October 1989 - May 1998

Skills
Visio, Requirements Gathering, PMP, Disaster Recovery, Business Intelligence, MS Project, Integration, Team Leadership, Solution Architecture, Quality Assurance, HTML, Project Planning, Software Project..., SharePoint, Agile Methodologies

Education
Lorain County Community College   1978 — 1980
Associate in Avionics/Digital Technology

Experience
Harris Corporation  July 2007 - Present
Walt Disney Parks and Resorts   December 2003 - June 2006
Willbros Engineers, Inc.   May 1995 - September 2002

Skills
Troubleshooting, Software Documentation, Team Building, Project Management, Quality Assurance, Microsoft Office, Strategic Planning, Microsoft Excel, Public Speaking, Graphic Design, Wireless, Computer Network..., Leadership, Windows

Education
Rhema Bible Training Center   1995 — 1997
Pastors Group, Ministry

Hampden-Sydney College   1987 — 1991
BA, Religion

Experience
Siemens Power Generation Services   April 2015 - Present
Integrated Metal Products, Inc.   January 2014 - April 2015
Walt Disney Parks and Resorts   February 2012 - October 2013
The Auto Club Group  January 2007 - February 2012
The Harvard Drug Group  March 2006 - October 2006
GM Mediaworks  October 2004 - September 2005
General Motors R*Works  March 2003 - October 2004
AFFINA  April 1993 - September 2002

Skills
Marketing Research, Analysis, Market Research, Leadership, SPSS, Marketing, Strategy, Marketing Strategy, Management, Microsoft Office, Advertising, PowerPoint, Microsoft Word, Customer Insight, Analytics, Customer Service, Microsoft Excel, Training, Web Analytics, Survey Design, Proofreading, Editing, Project Management, Relationship Building, Data Analysis, People-oriented, Client Relations Skills, Proposal Writing, Office Administration, Project Coordination, Meeting Planning, Document Management, Interviewing Skills, Diversity & Inclusion, Coordinating Schedules, Appointment Scheduling, Meeting Scheduling, Team Building, Consumer Insight, CRM, Tracking Studies, Event Research, Panel Management, Vendor Relationship...

Education
Walsh College of Accountancy and Business Administration   1990 — 1993
BS

Macomb Community College   1986 — 1991
AAS

Valparaiso University   1985 — 1986

Clarkston High School   1982 — 1985
Diploma

Experience
Disneyland Resort  May 2014 - Present
Walt Disney Parks and Resorts   April 2006 - Present
Disneyland Resort, Anaheim, CA   February 2005 - March 2006

Education
Chapman University   2009 — 2011
MBA, Business

University of California, Los Angeles   1988 — 1992
Bachelor of Arts, Social Psycology

Experience
Walt Disney Parks & Resorts  March 2012 - Present
Walt Disney Parks and Resorts   January 2005 - January 2011
Walt Disney Parks & Resorts  January 2003 - January 2005
Walt Disney Parks & Resorts  January 2000 - January 2003
FBI  1991 - 1992

Skills
Employee Relations, Onboarding, Benefits Administration, Management, Leadership, Process Improvement, Training, Team Building, Budgets, Performance Management, Microsoft Office, Project Management, Change Management, Human Resources

Education
Central Connecticut State University   1987 — 1991
Bachelor of Science (BS), Accounting

California State University-Sacramento   1987 — 1987

Experience
DIRECTV  August 2014 - Present
The Walt Disney Company  June 2012 - August 2014
Walt Disney Parks and Resorts   February 2010 - May 2012
The Walt Disney Company  August 2007 - February 2010

Skills
Analytics, Pricing, Competitive Analysis, Forecasting, Pricing Strategy, Segmentation, Financial Analysis, Data Analysis, Financial Modeling, Strategic Planning, Customer Insight, Cross-functional Team..., Revenue Analysis, Market Research, Budgets, Business Strategy, SAS, Analysis

Education
Louisiana State University and Agricultural and Mechanical College   2005 — 2007
Masters, Applied Statistics, Minor in Political Science

Louisiana State University
B.A., Political Science

Experience
Walt Disney World  October 2010 - Present
The Walt Disney Company  1994 - 2009
Walt Disney Parks and Resorts   1994 - 2009
Walt Disney World Resort  1994 - 2009

Skills
Creative Writing, Social Media, Editing, Television, Social Networking, Entertainment Industry, Entertainment, Social Media Marketing, Content Strategy, Press Releases, Content Management, Public Relations, Digital Media, Copywriting, Management

Education
Boston University
B.S., Broadcast Journalism

Experience
Disney Consumer Products  May 2012 - Present
Walt Disney Parks and Resorts Online  October 2008 - May 2012
Walt Disney Parks and Resorts   July 2006 - October 2008
Walt Disney Parks and Resorts   January 2004 - July 2006
Walt Disney Parks and Resorts   October 1999 - December 2002
Disney Vacation Development   October 1994 - October 1999

Skills
Web Analytics, Analytics, E-commerce, Strategic Planning, Product Management, Social Media Marketing, Process Improvement, Digital Marketing, Social Media, Leadership, Competitive Analysis, Management, Strategy, Business Development, Marketing

Education
Rollins College - Crummer Graduate School of Business   1999 — 2001
MBA, International Business and Marketing

Hillsdale College   1983 — 1987
BA, Finance, Economics, Spanish

Experience
Miller's Ale House Restaurants  July 2015 - Present
Walt Disney Parks and Resorts   September 2006 - July 2015
BankAtlantic-BAU   2005 - 2006

Skills
SharePoint, Instructor-led Training, Captivate, Learning Management..., Needs Analysis, Instructional Design, Learning Management, Visio, E-Learning, Technical Writing, Employee Training, Performance Management, Dreamweaver, Training, Content Management, Organizational Learning

Education
University of Central Florida   1998 — 2002

Florida State University   1994 — 1997

Bloomingdale Sr. High School   1991 — 1994

Experience
Partners Federal Credit Union  June 2015 - Present
Walt Disney Parks and Resorts   April 2013 - May 2015
Walt Disney World  January 2012 - March 2013
Disney's Vero Beach Resort   January 2008 - January 2012
Walt Disney World  March 2000 - December 2006
Darden Restaurants  1998 - 2000
Darden Restaurants  1993 - 1998

Skills
Employee Relations, Human Resources, Management, Leadership Development, Performance Management, Team Leadership, Onboarding, Organizational..., Hospitality Industry, Training, Employee Training, Team Building, Investigation, Corporate Communications, Crisis Management, Leadership, Executive Coaching, Coaching, Disability Management, Americans with..., Leave Management, Team Effectiveness

Education
Florida State University - College of Business
Bachelor of Science (BS), Business Administration, Management and Operations

Experience
WellStar Health System  September 2014 - Present
WellStar Health System  April 2012 - Present
Local High School  November 2009 - May 2012
Walt Disney Parks and Resorts   February 2010 - April 2012
Walt Disney Parks and Resorts   March 2007 - June 2009
Walt Disney World  October 2003 - March 2007
Walt Disney World  January 2001 - October 2003
The Reynolds and Reynolds Company  October 1998 - December 2000
Spherion  1994 - 1998
LexisNexis  1988 - 1993

Skills
Leadership Development, Organizational..., Talent Management, Team Building, Change Management, Process Improvement, Hiring, Research, Performance Management, Onboarding, Human Resources, Interviews, Leadership, Management, Personnel Management, Strategy, Training

Education
Kennesaw State University   2010 — 2010
HR Management Certification

Ohio University
BA, English

Experience
Achieveit  August 2015 - Present
Birch Communications  February 2015 - August 2015
Cbeyond - now a Birch Company  March 2014 - February 2015
Surya  April 2013 - March 2014
SweetJack  December 2012 - April 2013
Good Solutions Group, Inc.   March 2012 - May 2012
Boys & Girls Club of Baldwin & Jones County   January 2010 - May 2010
Walt Disney Parks and Resorts   January 2009 - May 2009

Skills
Salesforce.com, Marketing, Marketing Strategy, Analysis, Leadership, CRM, Management, Marketing Automation, Marketo, HubSpot, Pardot, Microsoft Excel, CRMfusion, Crystal Reports, Event Planning, Strategy, Sales, Team Building, PowerPoint, Oral & Written..., Public Speaking, Secondary Research, Microsoft Word, Account Management, Data Entry, Business Development, Analytics, Marketing Communications, Rhetoric, SPSS, Training, Troubleshooting, Data Analysis, Data Management, SurveyMonkey, Marketing Materials

Education
Georgia College and State University
Bachelor in Business Adminstration

Experience
Walt Disney Parks and Resorts   December 2002 - Present
Universal Orlando  October 2006 - June 2007

Education
Embry-Riddle Aeronautical University   1992 — 1998
Aerospace Engineering

Experience
Walt Disney Parks and Resorts  

Skills
Disaster Recovery, Software Development, DB2, SDLC, SharePoint, Visio, Project Management, Software Documentation, Vendor Management, Databases, Business Intelligence, Microsoft Excel, Requirements Analysis, Integration, Microsoft Office, Leadership

Education
California State Polytechnic University-Pomona

Experience
Walt Disney Parks and Resorts   October 1989 - Present

Skills
Workers' Compensation..., Personal Injury, Legal Writing, Employment Law, Corporate Law, Insurance, Workers Compensation, Legal Research, Trial Practice, Torts, Litigation, Entertainment

Education
Vanderbilt University School of Law   1980 — 1983
Juris Doctor (J.D.)

Iowa State University   1976 — 1980
Bachelor's Degree, Political Science and Government

Experience
Rocky Mountaineer  November 2014 - Present
Rocky Mountaineer  April 2014 - November 2014
The Walt Disney Company  November 2008 - March 2014
Walt Disney Travel Company  July 2004 - July 2008
Walt Disney Travel Company  June 2001 - July 2004
Walt Disney Parks and Resorts   March 1999 - June 2001

Skills
Sales, Marketing, New Business Development, Strategic Partnerships, Product Development, Finance, Marketing Strategy, Online Advertising, Business Development, Account Management, Sales Management, Strategy, Brand Management, Product Marketing, Competitive Analysis, Product Management, Manage Client...

Education
Rollins College - Crummer Graduate School of Business   1993 — 1995
Master's degree, Finance and Marketing

Carroll College   1978 — 1982
Bachelor of Science (BS), Business Administration and Management, General