Webhelp Company
Industry: Business process outsourcing company
DescriptionWebhelp is a customer experience and business process outsourcer headquartered in Paris. Headquarters: Paris, France Revenue: 725 million EUR (November 2016) Founded: 2000 Subsidiaries: Sellbytel Group, Telecom Service Centres Ltd., Founders: Frédéric Jousset, Olivier Duha Parent organization: Cezanne Participations SAS
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Webhelp Employees
Employee
Years
Job
Industry
Richard Graham Richard Graham's Webhelp Experience 2003 - 2004
Job CEO Director Entrepreneur Adviser; startups turnarounds; strategy teambuilding execution; tech financial services BPO
Industry Information Technology and Services
Experience
Porfiau 2012 - Present
G5 2009 - Present
Vertex 2007 - 2008
Management buy-in team 2005 - 2007
Amicus Bank 2003 - 2005
CIBC 2002 - 2005
Webhelp 2003 - 2004
Netfolio Inc. 2000 - 2001
Adhesion Technologies 1999 - 2000
First Union 1997 - 1999
Education
INSEAD 1988 — 1988
Master of Business Administration (M.B.A.)
Queen's University 1980 — 1984
Bachelor's Degree
Lower Canada College 1979 — 1980
Selwyn House School
High School
Porfiau 2012 - Present
G5 2009 - Present
Vertex 2007 - 2008
Management buy-in team 2005 - 2007
Amicus Bank 2003 - 2005
CIBC 2002 - 2005
Webhelp 2003 - 2004
Netfolio Inc. 2000 - 2001
Adhesion Technologies 1999 - 2000
First Union 1997 - 1999
Education
INSEAD 1988 — 1988
Master of Business Administration (M.B.A.)
Queen's University 1980 — 1984
Bachelor's Degree
Lower Canada College 1979 — 1980
Selwyn House School
High School
Fares Abdaoui Fares Abdaoui's Webhelp Experience April 2013 - August 2013
Job Management student
Industry International Trade and Development
Experience
Cégep de Sherbrooke October 2012 - Present
Webhelp April 2013 - August 2013
Boom Burger May 2011 - August 2011
Consulat Algérie February 2008 - April 2008
Skills
Informatique, International Commerce, Management, Microsoft Office, Marketing, Commerce
Education
INSIM Alger 2012 — 2014
BTS Gestion Des Entreprises, Marketing/Marketing Management, General
Lycée Ozenne 2011 — 2012
Commerce international
Université de Toulouse-le-Mirail (Toulouse II) 2010 — 2011
LEA
Notre Dames de Garaison 2009 — 2010
Baccalauréat, L
Cégep de Sherbrooke October 2012 - Present
Webhelp April 2013 - August 2013
Boom Burger May 2011 - August 2011
Consulat Algérie February 2008 - April 2008
Skills
Informatique, International Commerce, Management, Microsoft Office, Marketing, Commerce
Education
INSIM Alger 2012 — 2014
BTS Gestion Des Entreprises, Marketing/Marketing Management, General
Lycée Ozenne 2011 — 2012
Commerce international
Université de Toulouse-le-Mirail (Toulouse II) 2010 — 2011
LEA
Notre Dames de Garaison 2009 — 2010
Baccalauréat, L
Eric Labelle's Webhelp Experience April 2012 - September 2013
Job Chef de Service Services aux Citoyens
Industry Government Administration
Experience
Ville de Brossard - Ressources humaines November 2014 - Present
Luxury Retreats May 2014 - November 2014
Webhelp April 2012 - September 2013
Webhelp July 2010 - April 2012
Webhelp December 2009 - June 2010
Webhelp June 2008 - December 2009
Coriolis Service March 2007 - June 2008
Bell Business Solutions February 2002 - December 2006
i-Novasoft Concept February 2001 - January 2002
Aéroports de Montréal January 1997 - January 2001
Skills
New Business Development, Strategic Planning, Outsourcing, Operations Management, Management, CRM, Contact Centers, Call Centers, Project Management, Business Development, Operational Excellence, Service Delivery, Mergers & Acquisitions, Key Performance..., Business Strategy, Management Consulting, Change Management, Workforce Management, Team Management, Account Management, Customer Experience, Overseas, Operational Delivery, Change Leadership, Performance Management, Consulting, Turnover, P&L, Technical Support, Business Process..., Business Intelligence, Performance Improvement, Acquisition Integration, PMO, PMI, International..., Strategic Partnerships, KPI, Support Services, Contact Centre, People Management, Due Diligence, Business Decision Making, Brand Implementation, Budgets, Building Relationships, International Business, Développement commercial, Expérience client, Gestion de projet
Education
HEC Montréal
Bachelor of Business Administration (B.B.A.), Administration et gestion des affaires, général
Université du Québec - Ecole nationale d'Administration publique 2000 — 2002
Gestion, Gestion des ressources humaines / administration du personnel, général
Loyalist College 2003 — 2003
Foundation degree IT Service Management (ITIL), IT Service Management (ITIL)
Ville de Brossard - Ressources humaines November 2014 - Present
Luxury Retreats May 2014 - November 2014
Webhelp April 2012 - September 2013
Webhelp July 2010 - April 2012
Webhelp December 2009 - June 2010
Webhelp June 2008 - December 2009
Coriolis Service March 2007 - June 2008
Bell Business Solutions February 2002 - December 2006
i-Novasoft Concept February 2001 - January 2002
Aéroports de Montréal January 1997 - January 2001
Skills
New Business Development, Strategic Planning, Outsourcing, Operations Management, Management, CRM, Contact Centers, Call Centers, Project Management, Business Development, Operational Excellence, Service Delivery, Mergers & Acquisitions, Key Performance..., Business Strategy, Management Consulting, Change Management, Workforce Management, Team Management, Account Management, Customer Experience, Overseas, Operational Delivery, Change Leadership, Performance Management, Consulting, Turnover, P&L, Technical Support, Business Process..., Business Intelligence, Performance Improvement, Acquisition Integration, PMO, PMI, International..., Strategic Partnerships, KPI, Support Services, Contact Centre, People Management, Due Diligence, Business Decision Making, Brand Implementation, Budgets, Building Relationships, International Business, Développement commercial, Expérience client, Gestion de projet
Education
HEC Montréal
Bachelor of Business Administration (B.B.A.), Administration et gestion des affaires, général
Université du Québec - Ecole nationale d'Administration publique 2000 — 2002
Gestion, Gestion des ressources humaines / administration du personnel, général
Loyalist College 2003 — 2003
Foundation degree IT Service Management (ITIL), IT Service Management (ITIL)
Rupa Joseph Rupa Joseph's Webhelp Experience June 2002 - June 2004
Job Home Childcare
Industry Education Management
Experience
Self-employed November 2007 - Present
Fenside Children's Centre September 2004 - October 2007
Webhelp June 2002 - June 2004
Skills
Early Childhood..., Computer Science, Customer Service, Teaching, Childcare
Education
Centennial College 2004 — 2005
Early Childhood Education, Early Childhood Education and Teaching
Bharathiar University 1999 — 2000
Post Graduate Diploma in Computer Applications, Computer Science
Bharathiar University 1990 — 1993
Bachelor of Science (B.Sc.), Biology/Biological Sciences, General
University of Toronto
ISTQB Certification – Foundation Level
Self-employed November 2007 - Present
Fenside Children's Centre September 2004 - October 2007
Webhelp June 2002 - June 2004
Skills
Early Childhood..., Computer Science, Customer Service, Teaching, Childcare
Education
Centennial College 2004 — 2005
Early Childhood Education, Early Childhood Education and Teaching
Bharathiar University 1999 — 2000
Post Graduate Diploma in Computer Applications, Computer Science
Bharathiar University 1990 — 1993
Bachelor of Science (B.Sc.), Biology/Biological Sciences, General
University of Toronto
ISTQB Certification – Foundation Level
Nanette Moller-Hansen Nanette Moller-Hansen's Webhelp Experience March 2004 - October 2005
Job Employee relations advisor at BC Hydro
Industry Utilities
Experience
BC Hydro September 2010 - Present
BC Hydro February 2006 - September 2010
Webhelp March 2004 - October 2005
Objexis/Future Strategy July 1997 - July 2003
Mercer Management Consulting March 1997 - July 1997
Skills
Labor Relations, Employee Engagement, Workforce Planning, Performance Management, Employee Relations, Job Evaluation, Succession Planning, Change Management, Onboarding, Organizational..., Recruiting, Compensation & Benefit, Employee Benefits, Training, HR Policies, Personnel Management, Strategic Planning, Human Resources
Education
Concordia University 1993 — 1996
Bachelor of Commerce (BCom), Human Resources Management
BC Hydro September 2010 - Present
BC Hydro February 2006 - September 2010
Webhelp March 2004 - October 2005
Objexis/Future Strategy July 1997 - July 2003
Mercer Management Consulting March 1997 - July 1997
Skills
Labor Relations, Employee Engagement, Workforce Planning, Performance Management, Employee Relations, Job Evaluation, Succession Planning, Change Management, Onboarding, Organizational..., Recruiting, Compensation & Benefit, Employee Benefits, Training, HR Policies, Personnel Management, Strategic Planning, Human Resources
Education
Concordia University 1993 — 1996
Bachelor of Commerce (BCom), Human Resources Management
Shell H Shell H's Webhelp Experience November 1999 - May 2000
Job Deli Manager at MarketPlace Foods Grocery Store.
Industry Consumer Services
Experience
MarketPlace Foods July 2014 - Present
Comfort Inn of Minot August 2008 - May 2014
Fairfield Inn by Marriott June 2000 - August 2008
Webhelp November 1999 - May 2000
Choice Hotels International November 1996 - November 1999
United States Air Force July 1987 - September 1991
Skills
Customer Satisfaction, Hotel Booking, Customer Service, Hospitality Industry, Program Management, Training, Human Resources, Microsoft Office, 10 Key, Open Office, Management, Photoshop, Conflict Resolution, Coordinating Events, Contract Management, Information Security, Computer Security, Meeting Scheduling, Accounts Payable, Accounts Receivable, Communications Planning, Manpower Management, Plans and Programs, Teamwork, Military, Sales, Microsoft Excel, Time Management, Operations Management, Front Office, Budgets, Event Planning, Microsoft Word
Education
Community College of the Air Force 1987 — 1991
Okawville High School 1984 — 1987
none, General
MarketPlace Foods July 2014 - Present
Comfort Inn of Minot August 2008 - May 2014
Fairfield Inn by Marriott June 2000 - August 2008
Webhelp November 1999 - May 2000
Choice Hotels International November 1996 - November 1999
United States Air Force July 1987 - September 1991
Skills
Customer Satisfaction, Hotel Booking, Customer Service, Hospitality Industry, Program Management, Training, Human Resources, Microsoft Office, 10 Key, Open Office, Management, Photoshop, Conflict Resolution, Coordinating Events, Contract Management, Information Security, Computer Security, Meeting Scheduling, Accounts Payable, Accounts Receivable, Communications Planning, Manpower Management, Plans and Programs, Teamwork, Military, Sales, Microsoft Excel, Time Management, Operations Management, Front Office, Budgets, Event Planning, Microsoft Word
Education
Community College of the Air Force 1987 — 1991
Okawville High School 1984 — 1987
none, General
Gus Mezinis Gus Mezinis's Webhelp Experience April 2002 - March 2003
Job Training Manager at OLG
Industry Information Technology and Services
Experience
OLG November 2014 - Present
TD Bank Group June 2011 - July 2014
Ingram Micro March 2003 - August 2010
Webhelp April 2002 - March 2003
Telus Mobility March 2001 - January 2002
Rogers Wireless January 1997 - March 2001
Skills
Project Planning, Performance Management, Program Management, Consulting, Training, Recruiting, Coaching, Team Management, Budgets, Leadership, Project Management, BPO, Business Process..., Change Management, Management, Account Management, Team Leadership
Education
Brock University 1993 — 1995
Bachelor of Education, Adult Education
York University 1992 — 1995
Bachelor of Arts, Psychology
OLG November 2014 - Present
TD Bank Group June 2011 - July 2014
Ingram Micro March 2003 - August 2010
Webhelp April 2002 - March 2003
Telus Mobility March 2001 - January 2002
Rogers Wireless January 1997 - March 2001
Skills
Project Planning, Performance Management, Program Management, Consulting, Training, Recruiting, Coaching, Team Management, Budgets, Leadership, Project Management, BPO, Business Process..., Change Management, Management, Account Management, Team Leadership
Education
Brock University 1993 — 1995
Bachelor of Education, Adult Education
York University 1992 — 1995
Bachelor of Arts, Psychology
Hicham EL Haouate's Webhelp Experience March 2002 - March 2003
Job Directeur des opérations
Industry Retail
Experience
Courtier Immobilier October 2014 - Present
TPS BARDO TRADE January 2014 - October 2014
TJX Canada/Winners Merchants International L.P. August 2013 - February 2014
Dollar Financial Group July 2005 - April 2013
Webhelp March 2002 - March 2003
Skills
Customer Service, Microsoft Office, Financial Analysis, Banking, Risk Management, Strategic Planning, Project Management, Business Analysis, Investments, Management, Business Strategy, Change Management, Process Improvement, Portfolio Management, Financial Modeling, Sales, Accounting, Real Estate, Real Estate Transactions, Real Estate Development, Real Property, Real Estate Financing, Investigation, Private Investigations, Infiltration, Filtration, Store Management, Recruiting, Team Building, Team Leadership, Coaching, Leadership, Inventory Management, Retail
Education
Academie de l'Entrepreneureship Québécois
Attestation of College Studies (ACS), Residential Real Estate Brokerage
Academy of Financial Trading
Foundation Trading
CEGEP ST-HYACINTHE
investigator’s licence, Private investigator
ESLSCA
Bachelor of Business Administration (BBA), Business Administration and Management, General
Courtier Immobilier October 2014 - Present
TPS BARDO TRADE January 2014 - October 2014
TJX Canada/Winners Merchants International L.P. August 2013 - February 2014
Dollar Financial Group July 2005 - April 2013
Webhelp March 2002 - March 2003
Skills
Customer Service, Microsoft Office, Financial Analysis, Banking, Risk Management, Strategic Planning, Project Management, Business Analysis, Investments, Management, Business Strategy, Change Management, Process Improvement, Portfolio Management, Financial Modeling, Sales, Accounting, Real Estate, Real Estate Transactions, Real Estate Development, Real Property, Real Estate Financing, Investigation, Private Investigations, Infiltration, Filtration, Store Management, Recruiting, Team Building, Team Leadership, Coaching, Leadership, Inventory Management, Retail
Education
Academie de l'Entrepreneureship Québécois
Attestation of College Studies (ACS), Residential Real Estate Brokerage
Academy of Financial Trading
Foundation Trading
CEGEP ST-HYACINTHE
investigator’s licence, Private investigator
ESLSCA
Bachelor of Business Administration (BBA), Business Administration and Management, General
Anis CHEBIHI Anis CHEBIHI's Webhelp Experience November 2012 - Present
Job CONSEILLER CLIENT chez Webhelp
Industry Outsourcing/Offshoring
Experience
Webhelp November 2012 - Present
Webhelp 2012 - 2013
Webhelp 2012 - 2013
Education
Université des Sciences et de la Technologie 'Houari Boumediène' 2007 — 2012
M2, Thermo énergétique
Webhelp November 2012 - Present
Webhelp 2012 - 2013
Webhelp 2012 - 2013
Education
Université des Sciences et de la Technologie 'Houari Boumediène' 2007 — 2012
M2, Thermo énergétique
Calvin Leung Calvin Leung's Webhelp Experience 2003 - 2006
Job Asset Analyst at CN
Industry Transportation/Trucking/Railroad
Experience
CN 2009 - Present
CN 2006 - 2009
Webhelp 2003 - 2006
United Parcel Service 2001 - 2003
Skills
Management, Operations Management, Project Planning, Logistics, Transportation, Budgets, Supply Chain, Shipping, Container, Trucking, Fleet Management, Transportation..., Process Improvement, Supply Chain Management, Freight, LTL, Logistics Management
Education
Concordia University 2003 — 2005
Certificate, Business Administration and Management, General
Concordia University 1998 — 2003
BA, Applied Human Sciences
CN 2009 - Present
CN 2006 - 2009
Webhelp 2003 - 2006
United Parcel Service 2001 - 2003
Skills
Management, Operations Management, Project Planning, Logistics, Transportation, Budgets, Supply Chain, Shipping, Container, Trucking, Fleet Management, Transportation..., Process Improvement, Supply Chain Management, Freight, LTL, Logistics Management
Education
Concordia University 2003 — 2005
Certificate, Business Administration and Management, General
Concordia University 1998 — 2003
BA, Applied Human Sciences
Jean-Pascal Gaspard, ing. Jean-Pascal Gaspard, ing.'s Webhelp Experience July 2004 - December 2004
Job Ingénieur en planification de réseau SONET chez Videotron
Industry Telecommunications
Experience
Videotron December 2005 - Present
Progisia Informatique July 2005 - December 2005
Webhelp July 2004 - December 2004
Skills
Télécommunications, Analyse de données, Conception de réseaux, Gestion des budgets, Planification de projets, Leadership, Communication, Planification..., Présentations, DWDM, SONET/SDH, MPLS, Oracle, Téléphonie, SAP, Netcracker, MySQL, Microsoft Office 2007, Microsoft Office, Strategic Planning
Education
Université de Montréal - HEC Montréal 2014 — 2016
D.E.S.S. / GDBA, Affaires / gestion, général
Concordia University 2000 — 2004
BEng, Electrical Engineering
Dawson College 1998 — 2000
Videotron December 2005 - Present
Progisia Informatique July 2005 - December 2005
Webhelp July 2004 - December 2004
Skills
Télécommunications, Analyse de données, Conception de réseaux, Gestion des budgets, Planification de projets, Leadership, Communication, Planification..., Présentations, DWDM, SONET/SDH, MPLS, Oracle, Téléphonie, SAP, Netcracker, MySQL, Microsoft Office 2007, Microsoft Office, Strategic Planning
Education
Université de Montréal - HEC Montréal 2014 — 2016
D.E.S.S. / GDBA, Affaires / gestion, général
Concordia University 2000 — 2004
BEng, Electrical Engineering
Dawson College 1998 — 2000
Kamran Hussain Kamran Hussain's Webhelp Experience 2002 - 2003
Job
Industry Computer Software
Experience
Ciena 2010 - Present
Nortel Networks 2008 - 2010
UNESCO Institute for Statistics 2007 - 2008
Concordia University January 2006 - April 2007
Concordia University 2004 - 2007
CAE Inc. 2003 - 2004
WebHelp 2002 - 2003
Nortel Network May 2000 - December 2001
Skills
C#, Oracle SQL, Oracle, SQL Server, PL/SQL, Web Applications, ColdFusion, Software Development, SQL, C++, C, Perl, Testing, Linux, Scripting, Configuration Management, Telecommunications, Release Management, HTML, JavaScript, Computer Engineering, Operating Systems, Unix, SQL*Plus, Visual Basic, JIRA, Tortoise SVN, Beyond Compare, Programming, UML, Eclipse, Software Engineering, Java, Visual Studio, Software Design, VHDL, Databases, SystemC, Debugging, TCL, Xilinx, Algorithms, Formal Verification, Embedded Software, Simulations, Microsoft SQL Server, Object Oriented Design, Unix Shell Scripting, Embedded Systems, Subversion
Education
Concordia University 2004 — 2007
M.A.Sc., Electrical and Computer Engineering
Ciena 2010 - Present
Nortel Networks 2008 - 2010
UNESCO Institute for Statistics 2007 - 2008
Concordia University January 2006 - April 2007
Concordia University 2004 - 2007
CAE Inc. 2003 - 2004
WebHelp 2002 - 2003
Nortel Network May 2000 - December 2001
Skills
C#, Oracle SQL, Oracle, SQL Server, PL/SQL, Web Applications, ColdFusion, Software Development, SQL, C++, C, Perl, Testing, Linux, Scripting, Configuration Management, Telecommunications, Release Management, HTML, JavaScript, Computer Engineering, Operating Systems, Unix, SQL*Plus, Visual Basic, JIRA, Tortoise SVN, Beyond Compare, Programming, UML, Eclipse, Software Engineering, Java, Visual Studio, Software Design, VHDL, Databases, SystemC, Debugging, TCL, Xilinx, Algorithms, Formal Verification, Embedded Software, Simulations, Microsoft SQL Server, Object Oriented Design, Unix Shell Scripting, Embedded Systems, Subversion
Education
Concordia University 2004 — 2007
M.A.Sc., Electrical and Computer Engineering
Steve Ramoul's Webhelp Experience August 2000 - June 2003
Job President at The Home Inspectors Group Inc
Industry Real Estate
Experience
The Home Inspectors Group Inc January 2005 - Present
The Home Inspectors Group Inc January 2005 - Present
Enbridge Energy Solutions June 2007 - June 2008
Enbridge Energy Solutions January 2007 - January 2008
Direct Energy June 2003 - June 2007
Direct Energy January 2002 - January 2007
Webhelp August 2000 - June 2003
Skills
Training and Development, Sales Management, Operations Management, Energy Efficiency, Process Improvement, Vendor Management, Change Management, Call Center, Strategic Planning, Project Management, Energy, Program Management, Leadership, Team Building, Project Planning, Business Process..., Renewable Energy, Business Strategy, Team Leadership, Start-ups, Call Centers, CRM, Management, Training
Education
Seneca College of Applied Arts and Technology 2002 — 2005
Home Inspection Certification, Home Inspection & Building Code, Honours
Seneca College
Carleton University 1992 — 1996
BAHons, Political Science, Mass Communications
Carleton University
Seneca College
The Home Inspectors Group Inc January 2005 - Present
The Home Inspectors Group Inc January 2005 - Present
Enbridge Energy Solutions June 2007 - June 2008
Enbridge Energy Solutions January 2007 - January 2008
Direct Energy June 2003 - June 2007
Direct Energy January 2002 - January 2007
Webhelp August 2000 - June 2003
Skills
Training and Development, Sales Management, Operations Management, Energy Efficiency, Process Improvement, Vendor Management, Change Management, Call Center, Strategic Planning, Project Management, Energy, Program Management, Leadership, Team Building, Project Planning, Business Process..., Renewable Energy, Business Strategy, Team Leadership, Start-ups, Call Centers, CRM, Management, Training
Education
Seneca College of Applied Arts and Technology 2002 — 2005
Home Inspection Certification, Home Inspection & Building Code, Honours
Seneca College
Carleton University 1992 — 1996
BAHons, Political Science, Mass Communications
Carleton University
Seneca College
Violaine Duchateau's Webhelp Experience 2012 - 2014
Job Customer Success Management Lead at Jumpshot Inc
Industry Outsourcing/Offshoring
Experience
Jumpshot Inc July 2015 - Present
-- 2015 - 2015
Webhelp 2012 - 2014
Webhelp Compiegne 2013 - 2013
Webhelp November 2009 - December 2011
Estin & Co July 2007 - December 2007
Skills
French, Business Strategy, Team Management, Business Development, CRM, Management, E-commerce, New Business Development, English, Customer Service, Outsourcing, Change Management
Education
HEC School of Management 2005 — 2009
Master's Degree, Entrepreneurship/Entrepreneurial Studies
Lycée du Parc, Lyon, France 2002 — 2005
Jumpshot Inc July 2015 - Present
-- 2015 - 2015
Webhelp 2012 - 2014
Webhelp Compiegne 2013 - 2013
Webhelp November 2009 - December 2011
Estin & Co July 2007 - December 2007
Skills
French, Business Strategy, Team Management, Business Development, CRM, Management, E-commerce, New Business Development, English, Customer Service, Outsourcing, Change Management
Education
HEC School of Management 2005 — 2009
Master's Degree, Entrepreneurship/Entrepreneurial Studies
Lycée du Parc, Lyon, France 2002 — 2005
Hung Tam Nguyen Hung Tam Nguyen's Webhelp Experience 2005 - 2005
Job Multidisciplinary Software Engineer
Industry Information Technology and Services
Experience
Milgram February 2015 - Present
Contractual - Incorporated February 2013 - February 2015
Resolute Forest Products April 2012 - February 2013
Banque Laurentienne November 2010 - April 2012
Desjardins April 2008 - January 2010
Desjardins January 2007 - April 2008
Webhelp 2005 - 2005
Gameloft 2003 - 2004
Hotels, Ville de Montreal & other pools 1998 - 2003
Skills
Programming, Database Administration, Scripting, Problem Solving, Software Design, SQL, Java, XML, HTML, Software Development, Testing, DB2, Linux, Business Intelligence, Databases, Unix, SQL Server, MySQL, C++, Access, Data Warehousing, JavaScript, Visio, Windows, Requirements Analysis, PL/SQL, Perl, ETL, ITIL, Oracle SQL, MS Project, Web Applications, Web Development, SAS, Database Design, Agile Methodologies, Integration, Shell Scripting, Microsoft SQL Server
Education
Concordia University 2003 — 2007
Bachelor of Engineering, Computer Engineering, Systems Software
Collège de Bois-de-Boulogne 2001 — 2002
DEC, Sciences de la nature
École internationale de Montréal 1996 — 2000
DESI, Diplôme international
Milgram February 2015 - Present
Contractual - Incorporated February 2013 - February 2015
Resolute Forest Products April 2012 - February 2013
Banque Laurentienne November 2010 - April 2012
Desjardins April 2008 - January 2010
Desjardins January 2007 - April 2008
Webhelp 2005 - 2005
Gameloft 2003 - 2004
Hotels, Ville de Montreal & other pools 1998 - 2003
Skills
Programming, Database Administration, Scripting, Problem Solving, Software Design, SQL, Java, XML, HTML, Software Development, Testing, DB2, Linux, Business Intelligence, Databases, Unix, SQL Server, MySQL, C++, Access, Data Warehousing, JavaScript, Visio, Windows, Requirements Analysis, PL/SQL, Perl, ETL, ITIL, Oracle SQL, MS Project, Web Applications, Web Development, SAS, Database Design, Agile Methodologies, Integration, Shell Scripting, Microsoft SQL Server
Education
Concordia University 2003 — 2007
Bachelor of Engineering, Computer Engineering, Systems Software
Collège de Bois-de-Boulogne 2001 — 2002
DEC, Sciences de la nature
École internationale de Montréal 1996 — 2000
DESI, Diplôme international
Hamid Bouagal's Webhelp Experience November 2012 - April 2013
Job Sociocultural animation
Industry Consumer Services
Experience
Al amana microfinace July 2013 - October 2014
Webhelp November 2012 - April 2013
Sofitel Luxury Hotels and Resorts December 2011 - September 2012
Skills
Nonprofits, Microsoft Office, Public Speaking, Event Planning, Customer Service, Training, Social Media
Education
Université Ibnou Zohr-Agadir 2012 — 2013
Bachelor's degree, Sociocultural animation
Istht founty agadir 2008 — 2010
Diploma, Hotel/Motel Administration/Management
Aoulouz highschool 2004 — 2005
Al amana microfinace July 2013 - October 2014
Webhelp November 2012 - April 2013
Sofitel Luxury Hotels and Resorts December 2011 - September 2012
Skills
Nonprofits, Microsoft Office, Public Speaking, Event Planning, Customer Service, Training, Social Media
Education
Université Ibnou Zohr-Agadir 2012 — 2013
Bachelor's degree, Sociocultural animation
Istht founty agadir 2008 — 2010
Diploma, Hotel/Motel Administration/Management
Aoulouz highschool 2004 — 2005
Gilles Lalonde Gilles Lalonde's Webhelp Experience 2004 - 2005
Job Systems Administrator Available for new opportunities
Industry Information Technology and Services
Experience
. March 2014 - Present
Netelligent Hosting Services July 2013 - November 2013
Openface Internet October 2012 - January 2013
TravelNet Technologies October 2010 - October 2012
Utopia Image inc April 2009 - October 2010
Employeur confidentiel de mécanique 2005 - 2010
ClicNet 2007 - 2008
Synergie-Contact ( ARO inc. ) 2006 - 2007
Superclick Network 2005 - 2006
Webhelp 2004 - 2005
Skills
Troubleshooting, Linux System..., Unix Administration, System Administration, Network Administration, Cisco Technologies, CCNA, TCP/IP, DNS, VPN, Routers, Switches, Wireless Networking, Networking, Operating Systems, Linux, Unix, Windows, Windows Server, Servers, Hardware, Technical Support, Data Center, Apache
Education
Dawson College 2007 — 2007
AEC, Cisco and Comptia Linux+
. March 2014 - Present
Netelligent Hosting Services July 2013 - November 2013
Openface Internet October 2012 - January 2013
TravelNet Technologies October 2010 - October 2012
Utopia Image inc April 2009 - October 2010
Employeur confidentiel de mécanique 2005 - 2010
ClicNet 2007 - 2008
Synergie-Contact ( ARO inc. ) 2006 - 2007
Superclick Network 2005 - 2006
Webhelp 2004 - 2005
Skills
Troubleshooting, Linux System..., Unix Administration, System Administration, Network Administration, Cisco Technologies, CCNA, TCP/IP, DNS, VPN, Routers, Switches, Wireless Networking, Networking, Operating Systems, Linux, Unix, Windows, Windows Server, Servers, Hardware, Technical Support, Data Center, Apache
Education
Dawson College 2007 — 2007
AEC, Cisco and Comptia Linux+
Melhem Gharazeddine Melhem Gharazeddine's Webhelp Experience June 2002 - October 2006
Job ...
Industry Information Technology and Services
Experience
CGI January 2007 - December 2011
Webhelp June 2002 - October 2006
Webhelp January 2001 - February 2002
Ram & Rom Computers June 1997 - August 2000
All Chem May 1996 - June 1997
Skills
JavaScript, HTML, PHP, CSS, MySQL
Education
McGill University 2010 — 2010
Special, Project Management
Dawson College 2006 — 2007
AEC, Network Administration and Support
Concordia University 2002 — 2003
Certificate, Web Development
Lebanese American University 1990 — 1994
BS, MIS
Lebanese American University 1990 — 1994
BS, MIS
CGI January 2007 - December 2011
Webhelp June 2002 - October 2006
Webhelp January 2001 - February 2002
Ram & Rom Computers June 1997 - August 2000
All Chem May 1996 - June 1997
Skills
JavaScript, HTML, PHP, CSS, MySQL
Education
McGill University 2010 — 2010
Special, Project Management
Dawson College 2006 — 2007
AEC, Network Administration and Support
Concordia University 2002 — 2003
Certificate, Web Development
Lebanese American University 1990 — 1994
BS, MIS
Lebanese American University 1990 — 1994
BS, MIS
Steven Neuharth Steven Neuharth's Webhelp Experience June 1999 - November 2000
Job Aethereal Engineer, Solver of Problems
Industry Information Technology and Services
Experience
Sylvation February 2013 - Present
TEKsystems March 2014 - December 2014
Haag Design, Inc., I See Me! Inc. July 2012 - April 2014
Code 42 Software, Inc. June 2010 - August 2012
ING June 2009 - June 2010
Accenture at Best Buy February 2008 - December 2009
Moneygram January 2005 - February 2008
I.T. Doctors November 2000 - January 2005
Biondisign 2003 - 2005
WebHelp June 1999 - November 2000
Skills
Apache, Linux, Siteminder, Open Source, LDAP, Perl, Solution Architecture, Bash, Unix, Web Services, Security, SOA, OS X, Identity Management, Load Balancing, DevOps, Chef, Puppet, DataPower, PHP, BSD, eDirectory, Mac OS X, SunOne, Gentoo Linux, IDM, Sun Directory Server, PKI, Zabbix, Offsite Backup, SSL, Encryption, HTTP, Enterprise Architecture, Cisco Technologies, Active Directory, Firewalls, Cloud Computing, Servers, Integration, Amazon Web Services..., Architectures, Enterprise Software, Tomcat, IT Operations, High Availability, Solaris, Infrastructure, Networking, Performance Tuning
Education
University of Minnesota-Twin Cities 1992 — 1996
Sylvation February 2013 - Present
TEKsystems March 2014 - December 2014
Haag Design, Inc., I See Me! Inc. July 2012 - April 2014
Code 42 Software, Inc. June 2010 - August 2012
ING June 2009 - June 2010
Accenture at Best Buy February 2008 - December 2009
Moneygram January 2005 - February 2008
I.T. Doctors November 2000 - January 2005
Biondisign 2003 - 2005
WebHelp June 1999 - November 2000
Skills
Apache, Linux, Siteminder, Open Source, LDAP, Perl, Solution Architecture, Bash, Unix, Web Services, Security, SOA, OS X, Identity Management, Load Balancing, DevOps, Chef, Puppet, DataPower, PHP, BSD, eDirectory, Mac OS X, SunOne, Gentoo Linux, IDM, Sun Directory Server, PKI, Zabbix, Offsite Backup, SSL, Encryption, HTTP, Enterprise Architecture, Cisco Technologies, Active Directory, Firewalls, Cloud Computing, Servers, Integration, Amazon Web Services..., Architectures, Enterprise Software, Tomcat, IT Operations, High Availability, Solaris, Infrastructure, Networking, Performance Tuning
Education
University of Minnesota-Twin Cities 1992 — 1996
Ziad Boulos Ziad Boulos's Webhelp Experience September 2002 - December 2004
Job Second Level Desktop Support at Nielsen
Industry Information Technology and Services
Experience
CompuCom March 2014 - Present
TEKsystems 2008 - February 2013
TEKsystems January 2012 - January 2013
Motorola MCSC September 2006 - September 2007
Equant Canada Inc. January 2005 - May 2006
WebHelp September 2002 - December 2004
Natural Resources Canada February 2002 - April 2002
Skills
Servers, VMware, Windows, Troubleshooting, Technical Support, Data Center, Citrix, Networking, System Administration, Analysis, Unix, Integration, Software Installation, Routers, Disaster Recovery, Service Delivery, CRM, SharePoint, ITIL
Education
Montreal College 2014 — 2014
Networking
Herzing College 1999 — 2001
Programmer Analyst LEA.16
Montreal College
CompuCom March 2014 - Present
TEKsystems 2008 - February 2013
TEKsystems January 2012 - January 2013
Motorola MCSC September 2006 - September 2007
Equant Canada Inc. January 2005 - May 2006
WebHelp September 2002 - December 2004
Natural Resources Canada February 2002 - April 2002
Skills
Servers, VMware, Windows, Troubleshooting, Technical Support, Data Center, Citrix, Networking, System Administration, Analysis, Unix, Integration, Software Installation, Routers, Disaster Recovery, Service Delivery, CRM, SharePoint, ITIL
Education
Montreal College 2014 — 2014
Networking
Herzing College 1999 — 2001
Programmer Analyst LEA.16
Montreal College
Rick Sikorski Rick Sikorski's Webhelp Experience January 1999 - March 2000
Job Associate Director, Information Management, IT and Marketing at Toronto and Region Conservation (TRCA)
Industry Environmental Services
Experience
Toronto and Region Conservation (TRCA) January 2015 - Present
Toronto and Region Conservation (TRCA) January 2009 - December 2014
Toronto and Region Conservation (TRCA) February 2007 - December 2008
Toronto and Region Conservation (TRCA) January 2005 - January 2007
Hill & Knowlton March 2002 - February 2003
Webhelp January 1999 - March 2000
Exhibition Place 1990 - 1998
Skills
Media Relations, Strategic Planning, Environmental..., Special Events..., Strategic Communications, Public Relations, Corporate Communications, Marketing Communications, Event Planning, Stakeholder Engagement, Community Engagement, Social Media, Press Releases, Marketing, Corporate Social..., Community Development, Crisis Communications, Leadership
Education
Queen's University 2009 — 2009
Executive Development: Marketing Program
Humber College 1987 — 1988
Public Relations
McMaster University 1981 — 1986
B.A. (Hons.), Political Science
Toronto and Region Conservation (TRCA) January 2015 - Present
Toronto and Region Conservation (TRCA) January 2009 - December 2014
Toronto and Region Conservation (TRCA) February 2007 - December 2008
Toronto and Region Conservation (TRCA) January 2005 - January 2007
Hill & Knowlton March 2002 - February 2003
Webhelp January 1999 - March 2000
Exhibition Place 1990 - 1998
Skills
Media Relations, Strategic Planning, Environmental..., Special Events..., Strategic Communications, Public Relations, Corporate Communications, Marketing Communications, Event Planning, Stakeholder Engagement, Community Engagement, Social Media, Press Releases, Marketing, Corporate Social..., Community Development, Crisis Communications, Leadership
Education
Queen's University 2009 — 2009
Executive Development: Marketing Program
Humber College 1987 — 1988
Public Relations
McMaster University 1981 — 1986
B.A. (Hons.), Political Science
Mohamed Badr SBAI Mohamed Badr SBAI's Webhelp Experience July 2010 - August 2010
Job Étudiant à la maîtrise en génie
Industry Telecommunications
Experience
Huawei February 2012 - June 2012
Huawei July 2011 - September 2011
Webhelp July 2010 - August 2010
Skills
VoIP, H.248, SIP, DHCP, SSH, SNMP, IP Multicast, IGMP, IGMP Snooping, PIM-DM, PIM-SM, IP Routing, MPLS, Ethernet, ATM, PPP, PPPoA, PPPoE, PPPoE+, VLAN, QinQ, STP, VRRP, LACP, MC-LAG, ISDN, DSL, SELT, MELT
Education
École de technologie supérieure 2013 — 2015
Maîtrise en génie, réseaux de télécommunications
Institut National des Postes et Télécommunications (INPT) 2009 — 2012
Diplôme d'Ingénieur d'État, Télécommunications
Université Mohammed V - Agdal, Faculté des Sciences 2007 — 2009
DEUG ès-sciences, Mathématiques
Huawei February 2012 - June 2012
Huawei July 2011 - September 2011
Webhelp July 2010 - August 2010
Skills
VoIP, H.248, SIP, DHCP, SSH, SNMP, IP Multicast, IGMP, IGMP Snooping, PIM-DM, PIM-SM, IP Routing, MPLS, Ethernet, ATM, PPP, PPPoA, PPPoE, PPPoE+, VLAN, QinQ, STP, VRRP, LACP, MC-LAG, ISDN, DSL, SELT, MELT
Education
École de technologie supérieure 2013 — 2015
Maîtrise en génie, réseaux de télécommunications
Institut National des Postes et Télécommunications (INPT) 2009 — 2012
Diplôme d'Ingénieur d'État, Télécommunications
Université Mohammed V - Agdal, Faculté des Sciences 2007 — 2009
DEUG ès-sciences, Mathématiques
Ahmed Ghomri Ahmed Ghomri's Webhelp Experience November 2006 - June 2008
Job Technical Editor/Publisher II at ALLDATA LLC
Industry Publishing
Experience
ALLDATA LLC October 2011 - Present
Apple October 2010 - June 2011
Webhelp November 2006 - June 2008
Skills
Alfresco, Ontology Manager, Solr, Adobe, XML, HTML, CSS, Machine Translation, Publishing, Agile Leadership, QC Tools, Language Skills, French, Arabic, English, Microsoft Office, OS X, Windows, Project Planning, Analysis, Marketing, Market Research, Marketing Strategy, Time Management, Editing, Spanish, Social Media, Social Networking, Customer Satisfaction, Customer Service, Management, Training
Education
University of Portsmouth 2012 — 2015
Master of Arts (M.A), Translation (English, French and Arabic)
Université Sidi Mohammed Ben Abdellah-Fès 2002 — 2006
Bachelor of Art, English Literature
ALLDATA LLC October 2011 - Present
Apple October 2010 - June 2011
Webhelp November 2006 - June 2008
Skills
Alfresco, Ontology Manager, Solr, Adobe, XML, HTML, CSS, Machine Translation, Publishing, Agile Leadership, QC Tools, Language Skills, French, Arabic, English, Microsoft Office, OS X, Windows, Project Planning, Analysis, Marketing, Market Research, Marketing Strategy, Time Management, Editing, Spanish, Social Media, Social Networking, Customer Satisfaction, Customer Service, Management, Training
Education
University of Portsmouth 2012 — 2015
Master of Arts (M.A), Translation (English, French and Arabic)
Université Sidi Mohammed Ben Abdellah-Fès 2002 — 2006
Bachelor of Art, English Literature
Sabrina Oulounis Sabrina Oulounis's Webhelp Experience August 2013 - September 2013
Job superviseur front et back office
Industry Consumer Electronics
Experience
Kamla Chimical April 2015 - July 2015
SEPAFT October 2013 - June 2014
Webhelp August 2013 - September 2013
TUDOR INVESTMENT CORPORATION March 2012 - March 2013
Sony 2009 - 2012
RENAULT SALON D’AUTOMOBILE July 2008 - December 2008
RENAULT SALON D’AUTOMOBILES November 2007 - June 2008
Infinity Travel, Inc. October 2007 - November 2007
Crédit populaire d’Algérie de CHE-GHEVARA July 2007 - September 2007
Skills
Stratégie marketing, Télécommunications, Microsoft Office, Management des..., Ventes, Négociations, Stratégie commerciale
Education
institut national spécialisé en formation professionnelle de gestion 2012 — 2015
diplôme de Technicien supérieur, Marketing, Major de promo
université de BOUZAREAH 2007 — 2008
Anglais technique
Syndicat national SONATRACH 2005 — 2007
Brevet Technicien Supérieur en secrétariat, Major de promo
Mokrani "1"
Bac, science humaine; Gestion Économie
Kamla Chimical April 2015 - July 2015
SEPAFT October 2013 - June 2014
Webhelp August 2013 - September 2013
TUDOR INVESTMENT CORPORATION March 2012 - March 2013
Sony 2009 - 2012
RENAULT SALON D’AUTOMOBILE July 2008 - December 2008
RENAULT SALON D’AUTOMOBILES November 2007 - June 2008
Infinity Travel, Inc. October 2007 - November 2007
Crédit populaire d’Algérie de CHE-GHEVARA July 2007 - September 2007
Skills
Stratégie marketing, Télécommunications, Microsoft Office, Management des..., Ventes, Négociations, Stratégie commerciale
Education
institut national spécialisé en formation professionnelle de gestion 2012 — 2015
diplôme de Technicien supérieur, Marketing, Major de promo
université de BOUZAREAH 2007 — 2008
Anglais technique
Syndicat national SONATRACH 2005 — 2007
Brevet Technicien Supérieur en secrétariat, Major de promo
Mokrani "1"
Bac, science humaine; Gestion Économie
Chandresh Prakash's Webhelp Experience September 2003 - June 2004
Job Architect at Imaginea Technologies Inc.
Industry Computer Software
Experience
Pramati Technologies April 2012 - Present
Imaginea Technologies Inc. April 2012 - Present
NIIT Technologies Limited October 2010 - April 2012
P S Consulting March 2009 - January 2011
Royal Bank of Scotland October 2006 - March 2009
Aveksa India June 2005 - October 2006
StorePerform July 2004 - May 2005
Webhelp September 2003 - June 2004
Yasu Technologies June 2001 - September 2003
Skills
Java, Java Enterprise Edition, Entrepreneurship, Agile Methodologies, Project Management, Software Development, Perl, Spring, Hibernate, MySQL, Linux, Biotechnology, XML, SDLC, JavaScript, Web Services, Oracle, Pre-sales, Struts, SOA, Servlets, C#, Core Java, OOP, Ant, JDBC, JMS, Tomcat, JSP, EJB, Spring Framework
Education
Indian Institute of Technology, Kharagpur 1997 — 2001
B Tech, Biotechnology and Biochemical Engineering
Kendriya Vidyalaya 1986 — 1997
10+2, Mathematics and Biology
Pramati Technologies April 2012 - Present
Imaginea Technologies Inc. April 2012 - Present
NIIT Technologies Limited October 2010 - April 2012
P S Consulting March 2009 - January 2011
Royal Bank of Scotland October 2006 - March 2009
Aveksa India June 2005 - October 2006
StorePerform July 2004 - May 2005
Webhelp September 2003 - June 2004
Yasu Technologies June 2001 - September 2003
Skills
Java, Java Enterprise Edition, Entrepreneurship, Agile Methodologies, Project Management, Software Development, Perl, Spring, Hibernate, MySQL, Linux, Biotechnology, XML, SDLC, JavaScript, Web Services, Oracle, Pre-sales, Struts, SOA, Servlets, C#, Core Java, OOP, Ant, JDBC, JMS, Tomcat, JSP, EJB, Spring Framework
Education
Indian Institute of Technology, Kharagpur 1997 — 2001
B Tech, Biotechnology and Biochemical Engineering
Kendriya Vidyalaya 1986 — 1997
10+2, Mathematics and Biology
Adriana Raycheva Adriana Raycheva's Webhelp Experience November 2008 - December 2008
Job Customer Support chez Sutherland Global Services
Industry Transportation/Trucking/Railroad
Experience
Sutherland Global Services June 2015 - Present
Fixemer Logistics GmbH November 2014 - February 2015
Fixemer Logistics GmbH September 2013 - October 2014
Total Sped EOOD October 2011 - May 2013
Webhelp November 2008 - December 2008
Skills
Microsoft Word, PowerPoint, Microsoft Excel, Microsoft Office, Customer Service, Outlook, Budgets, Windows, English, Research
Education
University of Bucharest
Sutherland Global Services June 2015 - Present
Fixemer Logistics GmbH November 2014 - February 2015
Fixemer Logistics GmbH September 2013 - October 2014
Total Sped EOOD October 2011 - May 2013
Webhelp November 2008 - December 2008
Skills
Microsoft Word, PowerPoint, Microsoft Excel, Microsoft Office, Customer Service, Outlook, Budgets, Windows, English, Research
Education
University of Bucharest
Dr hc HE Hannes Bald Dr hc HE Hannes Bald's Webhelp Experience September 2011 - Present
Job Kundenberater
Industry Education Management
Experience
Webhelp September 2011 - Present
Trainer October 2000 - Present
ABC German School January 2011 - September 2011
WIFI der Wirtschaftskammer Wien January 2008 - December 2010
Kapsch TrafficCom AG May 2004 - December 2007
Adolf Schuss July 1982 - April 2004
Skills
Microsoft Office, Kundendienst, Vorträge, Unterrichten, Unternehmensführung, Microsoft Excel, Geschäftsführung, Microsoft Word, Strategische Planung, Forschung, PowerPoint, Social Media, Projektmanagement, Training, Coaching, Teamentwicklung, Eventplanung, Marketing, Englisch, Vertrieb, Non-Profit-Organisatione..., Lektorat, Programmmanagement, Lehrplangestaltung, Unternehmensstrategie, Hochschulwesen, Budgets, Personalentwicklung, Förderung von..., Lehrplanentwicklung, Veränderungsmanagement, Eventmanagement, Marketingstrategie, Projektplanung, Adobe Photoshop, Teamwork, Gesprächsführung, Business Development, Gemeindearbeit, Public Relations, Strategisches Management, Neugeschäftsentwicklung, Analysen, Leitung im..., Soziale Netzwerke, Microsoft Outlook, Personalbeschaffung, Organisationsentwicklung, Microsoft Windows, Unternehmensplanung
Education
Fernuniversität Hagen 2012 — 2015
Bachelor of Commerce (B.Com.), Wirtschaftinformatik, 1
Meisterprüfung 1983 — 1984
geprüfter Meister, Büromaschinen, Elektronik, Elektromaschinenbau, 2
Berufsschule Mechaniker 1975 — 1979
Lehrabschluss Prüfung Büromaschinenmechniker, Elektrotechnik und Elektronik, 2
Webhelp September 2011 - Present
Trainer October 2000 - Present
ABC German School January 2011 - September 2011
WIFI der Wirtschaftskammer Wien January 2008 - December 2010
Kapsch TrafficCom AG May 2004 - December 2007
Adolf Schuss July 1982 - April 2004
Skills
Microsoft Office, Kundendienst, Vorträge, Unterrichten, Unternehmensführung, Microsoft Excel, Geschäftsführung, Microsoft Word, Strategische Planung, Forschung, PowerPoint, Social Media, Projektmanagement, Training, Coaching, Teamentwicklung, Eventplanung, Marketing, Englisch, Vertrieb, Non-Profit-Organisatione..., Lektorat, Programmmanagement, Lehrplangestaltung, Unternehmensstrategie, Hochschulwesen, Budgets, Personalentwicklung, Förderung von..., Lehrplanentwicklung, Veränderungsmanagement, Eventmanagement, Marketingstrategie, Projektplanung, Adobe Photoshop, Teamwork, Gesprächsführung, Business Development, Gemeindearbeit, Public Relations, Strategisches Management, Neugeschäftsentwicklung, Analysen, Leitung im..., Soziale Netzwerke, Microsoft Outlook, Personalbeschaffung, Organisationsentwicklung, Microsoft Windows, Unternehmensplanung
Education
Fernuniversität Hagen 2012 — 2015
Bachelor of Commerce (B.Com.), Wirtschaftinformatik, 1
Meisterprüfung 1983 — 1984
geprüfter Meister, Büromaschinen, Elektronik, Elektromaschinenbau, 2
Berufsschule Mechaniker 1975 — 1979
Lehrabschluss Prüfung Büromaschinenmechniker, Elektrotechnik und Elektronik, 2
Andrew Carlson Andrew Carlson's Webhelp Experience January 2000 - January 2002
Job Director of IT Security at Olson
Industry Information Technology and Services
Experience
Olson December 2014 - Present
TransAuth January 2012 - Present
TCBands.com 2001 - Present
FishNet Security January 2006 - December 2014
Atomic Data November 2005 - August 2006
Valspar Corporation October 2001 - November 2005
Webhelp January 2000 - January 2002
TEKsystems January 1999 - January 2000
Minnesota Daily January 1998 - January 1999
Skills
Crossbeam, Checkpoint, Cisco IOS, Cisco Security, Cisco Switches, Juniper, IDS, IPS, VPN, SSL VPN, Linux, Unix Shell Scripting, Websense, TCP/IP, Bluecoat, Bluetooth, WiFi, Wireless Networking, F5, VMware, Windows, Mac OS X, Identity Management, Authentication, Two-factor..., Encryption, RADIUS, Active Directory, Bash, Switches, 802.1x, Network Security, Network Architecture, Network Design, Information Security, Disaster Recovery, Security, Computer Security, Data Center, Troubleshooting, Firewalls, CISSP, Network Administration, Servers, Windows Server, IPSec
Education
University of Minnesota-Twin Cities 1994 — 1999
University of Minnesota-Twin Cities 1994 — 1999
Computer and Information Sciences, General
Olson December 2014 - Present
TransAuth January 2012 - Present
TCBands.com 2001 - Present
FishNet Security January 2006 - December 2014
Atomic Data November 2005 - August 2006
Valspar Corporation October 2001 - November 2005
Webhelp January 2000 - January 2002
TEKsystems January 1999 - January 2000
Minnesota Daily January 1998 - January 1999
Skills
Crossbeam, Checkpoint, Cisco IOS, Cisco Security, Cisco Switches, Juniper, IDS, IPS, VPN, SSL VPN, Linux, Unix Shell Scripting, Websense, TCP/IP, Bluecoat, Bluetooth, WiFi, Wireless Networking, F5, VMware, Windows, Mac OS X, Identity Management, Authentication, Two-factor..., Encryption, RADIUS, Active Directory, Bash, Switches, 802.1x, Network Security, Network Architecture, Network Design, Information Security, Disaster Recovery, Security, Computer Security, Data Center, Troubleshooting, Firewalls, CISSP, Network Administration, Servers, Windows Server, IPSec
Education
University of Minnesota-Twin Cities 1994 — 1999
University of Minnesota-Twin Cities 1994 — 1999
Computer and Information Sciences, General
Mark Sexsmith Mark Sexsmith's Webhelp Experience August 2001 - September 2005
Job Change Management Organizational Development
Industry Transportation/Trucking/Railroad
Experience
CN June 2014 - Present
Bombardier Aerospace May 2011 - June 2014
Bombardier Aerospace August 2009 - May 2011
Bombardier Aerospace December 2007 - July 2009
CGI January 2006 - December 2007
EDS August 2001 - September 2005
Webhelp August 2001 - September 2005
Skills
Change Management, Workshop Facilitation, Strategic Planning, Training, Cross-functional Team..., Business Process, Governance, SAP, Analysis, Business Process..., CRM, ERP, IT Strategy, Incident Management, Integration, Leadership, Management, Process Improvement, Program Management, Project Management, Stakeholder Management, Strategy, Team Management
Education
Durham College
Business Administration, Information Systems
CN June 2014 - Present
Bombardier Aerospace May 2011 - June 2014
Bombardier Aerospace August 2009 - May 2011
Bombardier Aerospace December 2007 - July 2009
CGI January 2006 - December 2007
EDS August 2001 - September 2005
Webhelp August 2001 - September 2005
Skills
Change Management, Workshop Facilitation, Strategic Planning, Training, Cross-functional Team..., Business Process, Governance, SAP, Analysis, Business Process..., CRM, ERP, IT Strategy, Incident Management, Integration, Leadership, Management, Process Improvement, Program Management, Project Management, Stakeholder Management, Strategy, Team Management
Education
Durham College
Business Administration, Information Systems
Brahim Seddiki Brahim Seddiki's Webhelp Experience March 2013 - 2013
Job directeur commercial chez LFB ex onalait boudouaou .algerie
Industry Biotechnology
Experience
LFB ex onalait boudouaou .algerie 2013 - Present
Webhelp March 2013 - 2013
ALCAHYD groupe amenhyd 2012 - 2013
DARKOM December 2010 - December 2011
arginie 2010 - 2011
Qatar Foundation January 2010 - August 2010
ebf September 2002 - January 2009
Skills
Molecular Biology, Lifesciences, Biotechnology, Science, PCR, Matlab, Research, LaTeX, Statistics, Data Analysis, Laboratory, R&D
Education
Centre Universitaire El Tarf 2004 — 2009
ingénieur d'état, biotechnologie végétale
university.algerie 2003 — 2009
BAC+5, Biotechnologie
LFB ex onalait boudouaou .algerie 2013 - Present
Webhelp March 2013 - 2013
ALCAHYD groupe amenhyd 2012 - 2013
DARKOM December 2010 - December 2011
arginie 2010 - 2011
Qatar Foundation January 2010 - August 2010
ebf September 2002 - January 2009
Skills
Molecular Biology, Lifesciences, Biotechnology, Science, PCR, Matlab, Research, LaTeX, Statistics, Data Analysis, Laboratory, R&D
Education
Centre Universitaire El Tarf 2004 — 2009
ingénieur d'état, biotechnologie végétale
university.algerie 2003 — 2009
BAC+5, Biotechnologie
Sebastian Keegan's Webhelp Experience May 2000 - January 2001
Job Technical Account Manager at Yardi
Industry Computer Software
Experience
Yardi November 2014 - Present
Hastings December 2007 - October 2014
Nestle Canada July 2002 - July 2007
Allstate Insurance Group May 2001 - July 2002
Webhelp May 2000 - January 2001
WYNCOM, INC. May 1998 - January 1999
Kentucky World Trade Center May 1997 - July 1997
Skills
Spanish, French, Brazilian Portuguese, Marketing Strategy, International Relations, International Sales, English, Negotiation, Management, Project Management, Team Leadership
Education
University of Kentucky 1996 — 1997
Master of Arts, International Relations
Carroll College, Helena, Montana 1991 — 1995
Bachelor of Arts, International Relations
Yardi November 2014 - Present
Hastings December 2007 - October 2014
Nestle Canada July 2002 - July 2007
Allstate Insurance Group May 2001 - July 2002
Webhelp May 2000 - January 2001
WYNCOM, INC. May 1998 - January 1999
Kentucky World Trade Center May 1997 - July 1997
Skills
Spanish, French, Brazilian Portuguese, Marketing Strategy, International Relations, International Sales, English, Negotiation, Management, Project Management, Team Leadership
Education
University of Kentucky 1996 — 1997
Master of Arts, International Relations
Carroll College, Helena, Montana 1991 — 1995
Bachelor of Arts, International Relations
Chris Hazard Chris Hazard's Webhelp Experience April 2003 - November 2003
Job Photographer at PhotoHazard
Industry Photography
Experience
PhotoHazard September 2008 - Present
American Soccer News 2008 - 2010
Rogers March 2007 - October 2009
Rogers November 2003 - March 2007
Webhelp April 2003 - November 2003
Percepta May 2001 - April 2003
United Nations Environment Programme July 2000 - April 2001
Ehvert Engineering January 1998 - April 2000
Education
Ryerson University 2009 — 2011
Photography
York University - Glendon College 1992 — 1996
PhotoHazard September 2008 - Present
American Soccer News 2008 - 2010
Rogers March 2007 - October 2009
Rogers November 2003 - March 2007
Webhelp April 2003 - November 2003
Percepta May 2001 - April 2003
United Nations Environment Programme July 2000 - April 2001
Ehvert Engineering January 1998 - April 2000
Education
Ryerson University 2009 — 2011
Photography
York University - Glendon College 1992 — 1996
Lynn Ashworth's Webhelp Experience April 2000 - August 2001
Job Project Manager at bv02
Industry Design
Experience
bv02 September 2015 - Present
Datavalet Technologies March 2015 - Present
Datavalet Technologies December 2012 - March 2015
Jake Eberts Memorial September 2012 - December 2012
Turning Point September 2006 - July 2011
EY February 2005 - May 2006
Berlitz Corporation February 2001 - December 2001
Webhelp April 2000 - August 2001
Grafton Recruitment Ireland May 1998 - March 2000
Microtech Internet March 1996 - March 1998
Skills
Information Security..., Project Management, ITIL, Process Improvement, Change Management, Project Planning, Microsoft Project, Integration, Organizational Culture, Research, Team Leadership, Microsoft Office, Databases, Microsoft Office 2010, Windows, Information Governance, Software Documentation, Troubleshooting, Technical Support, Wireless Networking, Cultural Anthropology, System Administration, Networking, Jasper Studio, Cultural Diversity, Management, MS Project Server, Training, Business Analysis
Education
McGill University 2014 — 2015
Certificate, Project Management, 96%
Concordia University 2000 — 2004
Master's Degree, Cultural Anthropology, Pass
Concordia University 1995 — 1999
Bachelor of Arts (BA), Cultural Anthropology
bv02 September 2015 - Present
Datavalet Technologies March 2015 - Present
Datavalet Technologies December 2012 - March 2015
Jake Eberts Memorial September 2012 - December 2012
Turning Point September 2006 - July 2011
EY February 2005 - May 2006
Berlitz Corporation February 2001 - December 2001
Webhelp April 2000 - August 2001
Grafton Recruitment Ireland May 1998 - March 2000
Microtech Internet March 1996 - March 1998
Skills
Information Security..., Project Management, ITIL, Process Improvement, Change Management, Project Planning, Microsoft Project, Integration, Organizational Culture, Research, Team Leadership, Microsoft Office, Databases, Microsoft Office 2010, Windows, Information Governance, Software Documentation, Troubleshooting, Technical Support, Wireless Networking, Cultural Anthropology, System Administration, Networking, Jasper Studio, Cultural Diversity, Management, MS Project Server, Training, Business Analysis
Education
McGill University 2014 — 2015
Certificate, Project Management, 96%
Concordia University 2000 — 2004
Master's Degree, Cultural Anthropology, Pass
Concordia University 1995 — 1999
Bachelor of Arts (BA), Cultural Anthropology
Joanna Katz, CHRL's Webhelp Experience January 2000 - July 2001
Job
Industry Education Management
Experience
Spirit of Math Schools Inc. June 2015 - Present
Applanix Corporation- A Trimble Company July 2011 - May 2015
Enbridge Gas Distribution Inc. November 2010 - June 2011
HeadStart Solutions Inc. May 2010 - October 2010
HR Options Inc. August 2009 - December 2009
CBV Collection Services Ltd. April 2009 - August 2009
LexisNexis Canada March 2007 - September 2008
Hire Performance Inc. January 2004 - March 2007
Teranet Inc. November 2001 - February 2003
Webhelp January 2000 - July 2001
Skills
Health & Safety, Employee/Labor Relations, Recruitment/Retention, Employee Relations, Performance Management, HRIS, HR Policies, Workforce Planning, Personnel Management, Recruiting, Employee Handbooks, Training, Policy, Management, Human Resources, Onboarding, New Hire Orientations, Employee Benefits, Employee Engagement, Talent Acquisition, Talent Management, Applicant Tracking...
Education
Seneca College of Applied Arts and Technology 1997 — 1998
CHRM, Human Resources
Toronto School of Business 1996 — 1997
D.B.A, Business Management
University of Toronto - New College 1993 — 1996
B.A, Environment and Resource Management
HRPA
CHRP, Human Resources
Spirit of Math Schools Inc. June 2015 - Present
Applanix Corporation- A Trimble Company July 2011 - May 2015
Enbridge Gas Distribution Inc. November 2010 - June 2011
HeadStart Solutions Inc. May 2010 - October 2010
HR Options Inc. August 2009 - December 2009
CBV Collection Services Ltd. April 2009 - August 2009
LexisNexis Canada March 2007 - September 2008
Hire Performance Inc. January 2004 - March 2007
Teranet Inc. November 2001 - February 2003
Webhelp January 2000 - July 2001
Skills
Health & Safety, Employee/Labor Relations, Recruitment/Retention, Employee Relations, Performance Management, HRIS, HR Policies, Workforce Planning, Personnel Management, Recruiting, Employee Handbooks, Training, Policy, Management, Human Resources, Onboarding, New Hire Orientations, Employee Benefits, Employee Engagement, Talent Acquisition, Talent Management, Applicant Tracking...
Education
Seneca College of Applied Arts and Technology 1997 — 1998
CHRM, Human Resources
Toronto School of Business 1996 — 1997
D.B.A, Business Management
University of Toronto - New College 1993 — 1996
B.A, Environment and Resource Management
HRPA
CHRP, Human Resources
Rob Bajorek's Webhelp Experience March 1999 - March 2001
Job Senior Software Engineer at Code 42 Software, Inc.
Industry Information Technology and Services
Experience
Code 42 Software, Inc. April 2011 - Present
SakariTech Inc. July 2007 - December 2009
Jumpnode Systems April 2005 - July 2007
ING Americas March 2001 - June 2002
Webhelp March 1999 - March 2001
Skills
Linux, Apache, Objective-C, C, iOS development, Git, Unix, Team Leadership, REST, Agile Methodologies, Bash, Java, iOS
Education
University of Minnesota-Twin Cities
Bachelor, Computer Science
Yamasa Institute, Japan
Code 42 Software, Inc. April 2011 - Present
SakariTech Inc. July 2007 - December 2009
Jumpnode Systems April 2005 - July 2007
ING Americas March 2001 - June 2002
Webhelp March 1999 - March 2001
Skills
Linux, Apache, Objective-C, C, iOS development, Git, Unix, Team Leadership, REST, Agile Methodologies, Bash, Java, iOS
Education
University of Minnesota-Twin Cities
Bachelor, Computer Science
Yamasa Institute, Japan
Rajinder Bedi's Webhelp Experience 2004 - 2004
Job Monitoring Administrator
Industry Information Technology and Services
Experience
eHealth Ontario October 2011 - Present
eHealth Ontario June 2010 - October 2011
New Horizons System Solutions - OPG March 2009 - June 2010
Tucows Inc. June 2006 - March 2009
Tucows Inc. January 2006 - May 2006
Critical Path May 2005 - December 2005
Best Buy Inc. October 2004 - April 2005
Webhelp 2004 - 2004
Skills
System Administration, DNS, Data Center, Incident Management, Virtualization, IBM Tivoli, SCOM, ITIL v3 Foundations..., Servers, IT Management, Security, Switches, Cisco Technologies, Disaster Recovery, Networking, Technical Support, VPN, Firewalls, VMware
Education
Humber College 2002 — 2003
Post Graduate Studies in Business and Network Administration
DeVry Institute of Technology 2001 — 2002
Diploma, C.T.E. - Computers, Telecommunications & Electronics
eHealth Ontario October 2011 - Present
eHealth Ontario June 2010 - October 2011
New Horizons System Solutions - OPG March 2009 - June 2010
Tucows Inc. June 2006 - March 2009
Tucows Inc. January 2006 - May 2006
Critical Path May 2005 - December 2005
Best Buy Inc. October 2004 - April 2005
Webhelp 2004 - 2004
Skills
System Administration, DNS, Data Center, Incident Management, Virtualization, IBM Tivoli, SCOM, ITIL v3 Foundations..., Servers, IT Management, Security, Switches, Cisco Technologies, Disaster Recovery, Networking, Technical Support, VPN, Firewalls, VMware
Education
Humber College 2002 — 2003
Post Graduate Studies in Business and Network Administration
DeVry Institute of Technology 2001 — 2002
Diploma, C.T.E. - Computers, Telecommunications & Electronics
Eva Binoya's Webhelp Experience February 2002 - January 2003
Job Applications & Process Trainer at PCM
Industry Information Technology and Services
Experience
PCM Canada April 2015 - Present
PCM Canada September 2014 - Present
Gracie Binoya Photography 2011 - Present
PC Mall April 2006 - Present
PCMall 2004 - Present
PC Mall August 2005 - April 2006
PC Mall February 2004 - August 2005
Micro Warehouse Canada January 2003 - September 2003
Webhelp February 2002 - January 2003
Skills
Purchasing, Sales Operations, Customer Service, Sales, Sales Management, Customer Satisfaction, Management, Leadership, Marketing, Training, Account Management, Direct Sales, New Business Development, Team Leadership, Solution Selling, Team Building, Negotiation, Channel, Salesforce.com, Pricing, Business Development, Selling, Product Marketing, Sales Process, Customer Retention, Lead Generation, SaaS, CRM, B2B, Enterprise Software, Strategic Partnerships
Education
University Of Santo Tomas 1995 — 2000
BA, Behavioral Science
PCM Canada April 2015 - Present
PCM Canada September 2014 - Present
Gracie Binoya Photography 2011 - Present
PC Mall April 2006 - Present
PCMall 2004 - Present
PC Mall August 2005 - April 2006
PC Mall February 2004 - August 2005
Micro Warehouse Canada January 2003 - September 2003
Webhelp February 2002 - January 2003
Skills
Purchasing, Sales Operations, Customer Service, Sales, Sales Management, Customer Satisfaction, Management, Leadership, Marketing, Training, Account Management, Direct Sales, New Business Development, Team Leadership, Solution Selling, Team Building, Negotiation, Channel, Salesforce.com, Pricing, Business Development, Selling, Product Marketing, Sales Process, Customer Retention, Lead Generation, SaaS, CRM, B2B, Enterprise Software, Strategic Partnerships
Education
University Of Santo Tomas 1995 — 2000
BA, Behavioral Science
Daniel Lauzon's Webhelp Experience January 2003 - February 2003
Job Principal programeranalyst at TELUS
Industry Computer Software
Experience
TELUS November 2014 - Present
Home September 2013 - October 2014
Videotron August 2011 - August 2013
Cogeco Cable Inc January 2007 - August 2011
Motorola January 2004 - August 2007
Concordia University February 2003 - December 2003
Cognos January 2002 - August 2003
Webhelp January 2003 - February 2003
Skills
Software Development, Eclipse, Software Engineering, Telecommunications, Business Intelligence, Ant, Object Oriented Design, Unix, Tomcat, Agile Methodologies, SQL, Software Design, Java, C++, Visual Studio, XML, CVS, Perl, Linux, C#, ClearCase, Architecture, SAP-CC, HighDeal, Windows, IBM AIX, Oracle, Tortoise, Visual Basic, JSP, Solaris, MySQL, DB2, webMethods, Access, Visual SVN, Oracle SQL Developer, Microsoft SQL Server, JUnit, PL/SQL, Bluetooth, JavaScript, Beyond Compare, HTML, CSS, Perforce, Microsoft Office, Python, Shell Scripting
Education
Concordia University 2001 — 2004
Bachelor of Cumputer Science (software systems option), Computer Science software systems option, 3.3 / 4.3
TELUS November 2014 - Present
Home September 2013 - October 2014
Videotron August 2011 - August 2013
Cogeco Cable Inc January 2007 - August 2011
Motorola January 2004 - August 2007
Concordia University February 2003 - December 2003
Cognos January 2002 - August 2003
Webhelp January 2003 - February 2003
Skills
Software Development, Eclipse, Software Engineering, Telecommunications, Business Intelligence, Ant, Object Oriented Design, Unix, Tomcat, Agile Methodologies, SQL, Software Design, Java, C++, Visual Studio, XML, CVS, Perl, Linux, C#, ClearCase, Architecture, SAP-CC, HighDeal, Windows, IBM AIX, Oracle, Tortoise, Visual Basic, JSP, Solaris, MySQL, DB2, webMethods, Access, Visual SVN, Oracle SQL Developer, Microsoft SQL Server, JUnit, PL/SQL, Bluetooth, JavaScript, Beyond Compare, HTML, CSS, Perforce, Microsoft Office, Python, Shell Scripting
Education
Concordia University 2001 — 2004
Bachelor of Cumputer Science (software systems option), Computer Science software systems option, 3.3 / 4.3
Raj Karunaiananthan B.Sc.'s Webhelp Experience 2004 - 2005
Job Systems Specialist at Weir Marine Engineering
Industry Information Technology and Services
Experience
Weir Canada Inc. August 2009 - Present
Canadian Economic Press March 2006 - April 2009
Motorola 2005 - 2006
Webhelp 2004 - 2005
Education
McGill University 2012 — 2013
Comprehensive Project Management, PMP
Concordia University 2000 — 2004
B.Sc., Computer Science
McGill University 2004 — 2005
CCNA, Networking
ITS
St.Thomas' Prep 1990 — 1994
Dawson 2005 — 2005
Associate’s Degree, A.E.C - MCSA
Weir Canada Inc. August 2009 - Present
Canadian Economic Press March 2006 - April 2009
Motorola 2005 - 2006
Webhelp 2004 - 2005
Education
McGill University 2012 — 2013
Comprehensive Project Management, PMP
Concordia University 2000 — 2004
B.Sc., Computer Science
McGill University 2004 — 2005
CCNA, Networking
ITS
St.Thomas' Prep 1990 — 1994
Dawson 2005 — 2005
Associate’s Degree, A.E.C - MCSA
Ryan Tetzlaff's Webhelp Experience May 2001 - January 2002
Job Manager, Information Technology at Open Systems International, Inc.
Industry Utilities
Experience
Open Systems International, Inc. January 2002 - Present
Webhelp May 2001 - January 2002
Skills
VMware, Windows Server, Active Directory, Data Center, Integration, Microsoft SQL Server, Project Management, Troubleshooting, IT Operations, SharePoint, IIS, Enterprise Architecture, Networking, Disaster Recovery, Firewalls, Process Improvement, Leadership, Software Development, Information Technology
Education
University of Minnesota-Twin Cities 1996 — 2002
Bachelor of Science (B.S.), Computer Science
Open Systems International, Inc. January 2002 - Present
Webhelp May 2001 - January 2002
Skills
VMware, Windows Server, Active Directory, Data Center, Integration, Microsoft SQL Server, Project Management, Troubleshooting, IT Operations, SharePoint, IIS, Enterprise Architecture, Networking, Disaster Recovery, Firewalls, Process Improvement, Leadership, Software Development, Information Technology
Education
University of Minnesota-Twin Cities 1996 — 2002
Bachelor of Science (B.S.), Computer Science
Praneeth Konda's Webhelp Experience August 2003 - May 2004
Job Team Lead at Accenture Technology Solutions
Industry Computer Software
Experience
Accenture Technology Solutions July 2010 - Present
Accenture 2010 - Present
PricewaterhouseCoopers March 2008 - Present
Satyam December 2006 - March 2008
Infinite Computer Solutions 2004 - 2006
Lanco Global Systems May 2004 - April 2005
Webhelp August 2003 - May 2004
Education
Osmania University 1998 — 2003
Accenture Technology Solutions July 2010 - Present
Accenture 2010 - Present
PricewaterhouseCoopers March 2008 - Present
Satyam December 2006 - March 2008
Infinite Computer Solutions 2004 - 2006
Lanco Global Systems May 2004 - April 2005
Webhelp August 2003 - May 2004
Education
Osmania University 1998 — 2003
Kimya Mignott's Webhelp Experience 2000 - 2001
Job clerk at City of Toonto
Industry Consumer Services
Experience
City of Toonto Customer ServiceNBC Universal2005 - 2006
Webhelp 2000 - 2001
Education
Centennial College 1997 — 2000
City of Toonto Customer ServiceNBC Universal2005 - 2006
Webhelp 2000 - 2001
Education
Centennial College 1997 — 2000
Sean Baynton-Smith's Webhelp Experience 2003 - 2003
Job HR Services & Operations | Six Sigma Black Belt | Process Improvement I Service Excellence | Leadership & Engagement
Industry Outsourcing/Offshoring
Experience
Aon Hewitt 2011 - 2013
Aon Hewitt 2004 - 2011
Webhelp 2003 - 2003
GE Capital IT Solutions ( now Agility Recovery Solutions ) 1997 - 2003
Siemens Electric Ltd. 1988 - 1995
Skills
Quality, Process Improvement, Business Process..., Training, Leadership, BPO, Employee Relations, Six Sigma, Vendor Management, Outsourcing, Lean Manufacturing, Employee Benefits, Talent Management, Employee Engagement, Change Management, Performance Management, HRIS, Human Resources, Onboarding, Call Centers, Learning Management, Business Process, Quality Assurance
Education
Harvard Business School 2011 — 2011
Accelerated Leadership Program
Ryerson University
Computer Science
Aon Hewitt 2011 - 2013
Aon Hewitt 2004 - 2011
Webhelp 2003 - 2003
GE Capital IT Solutions ( now Agility Recovery Solutions ) 1997 - 2003
Siemens Electric Ltd. 1988 - 1995
Skills
Quality, Process Improvement, Business Process..., Training, Leadership, BPO, Employee Relations, Six Sigma, Vendor Management, Outsourcing, Lean Manufacturing, Employee Benefits, Talent Management, Employee Engagement, Change Management, Performance Management, HRIS, Human Resources, Onboarding, Call Centers, Learning Management, Business Process, Quality Assurance
Education
Harvard Business School 2011 — 2011
Accelerated Leadership Program
Ryerson University
Computer Science
John Kattupalli's Webhelp Experience April 2004 - November 2004
Job QA Lead
Industry Information Technology and Services
Experience
Automatic Data Processing November 2014 - Present
Vinculum Inc May 2012 - Present
Acclaim Systems January 2010 - May 2012
Diverse Technologies Corporation December 2008 - December 2009
Tek Systems March 2008 - December 2008
Hallmark Global Technologies January 2006 - January 2008
Bapatla Engineering College May 2005 - November 2005
Webhelp April 2004 - November 2004
Skills
LoadRunner, Performance Testing, Load Testing, Stress Testing, Performance Measurement, Disaster Recovery, Test Automation, TestPartner, QTP, Regression Testing, Functional Testing, Manual Testing, Test Management, Test Planning, Test Scenarios, System Testing, Quality Center, Security Testing, Testing, SQL, Microsoft SQL Server, Unix, SDLC, Web Services, .NET, Linux, Windows, User Acceptance Testing, Requirements Analysis, Scrum, Quality Assurance, SharePoint, Web Applications, WinRunner, Agile Methodologies, Performance Tuning, Visio, TFS, Software Project..., Software Quality..., PL/SQL, XML
Education
Anna University 2001 — 2003
M. Sc., Information Technology
VSR & NVR College 1998 — 2001
BCA, Computer Applications
Automatic Data Processing November 2014 - Present
Vinculum Inc May 2012 - Present
Acclaim Systems January 2010 - May 2012
Diverse Technologies Corporation December 2008 - December 2009
Tek Systems March 2008 - December 2008
Hallmark Global Technologies January 2006 - January 2008
Bapatla Engineering College May 2005 - November 2005
Webhelp April 2004 - November 2004
Skills
LoadRunner, Performance Testing, Load Testing, Stress Testing, Performance Measurement, Disaster Recovery, Test Automation, TestPartner, QTP, Regression Testing, Functional Testing, Manual Testing, Test Management, Test Planning, Test Scenarios, System Testing, Quality Center, Security Testing, Testing, SQL, Microsoft SQL Server, Unix, SDLC, Web Services, .NET, Linux, Windows, User Acceptance Testing, Requirements Analysis, Scrum, Quality Assurance, SharePoint, Web Applications, WinRunner, Agile Methodologies, Performance Tuning, Visio, TFS, Software Project..., Software Quality..., PL/SQL, XML
Education
Anna University 2001 — 2003
M. Sc., Information Technology
VSR & NVR College 1998 — 2001
BCA, Computer Applications
Daniel Phan Tran's Webhelp Experience August 2004 - July 2005
Job Senior QA Software Engineer at Intrado
Industry Telecommunications
Experience
Intrado September 2014 - Present
ConneXon Telecom 2012 - Present
Tekelec May 2011 - June 2012
Ericsson November 2007 - April 2011
CGI June 2007 - November 2007
IBM Canada Ltd. July 2005 - June 2007
Webhelp August 2004 - July 2005
Skills
Testing, Operating Systems, Test Automation, TCP/IP, Unix, Integration, Linux, Telecommunications, Troubleshooting, Shell Scripting, Software Quality..., IP, Wireless Networking, Windows, SS7, Switches, SIP, Quality Assurance, Software Documentation
Education
Concordia University 2000 — 2004
Bachelor of Engineering, Computer Engineering System Hardware
Intrado September 2014 - Present
ConneXon Telecom 2012 - Present
Tekelec May 2011 - June 2012
Ericsson November 2007 - April 2011
CGI June 2007 - November 2007
IBM Canada Ltd. July 2005 - June 2007
Webhelp August 2004 - July 2005
Skills
Testing, Operating Systems, Test Automation, TCP/IP, Unix, Integration, Linux, Telecommunications, Troubleshooting, Shell Scripting, Software Quality..., IP, Wireless Networking, Windows, SS7, Switches, SIP, Quality Assurance, Software Documentation
Education
Concordia University 2000 — 2004
Bachelor of Engineering, Computer Engineering System Hardware
McClyde Regis's Webhelp Experience January 2004 - May 2004
Job NOC Technician at Globalive Communications Corp.
Industry Telecommunications
Experience
Globalive Communications Corp. February 2011 - March 2013
Vonage Canada July 2007 - July 2009
Vonage Canada June 2008 - August 2008
NexInnovations October 2006 - April 2007
SAVYTEL COMMUNICATIONS June 2005 - June 2006
CONCEPT LMA Inc September 2004 - May 2005
Webhelp January 2004 - May 2004
IBM CANADA, MONTREAL May 2003 - August 2003
BELL SYMPATICO, MONTREAL October 2001 - September 2002
DORFIN DISTRIBUTION June 2001 - August 2001
Skills
TCP/IP, VoIP, Troubleshooting, LAN-WAN, Telecommunications, SIP, IP, DNS, Routing, Firewalls, Active Directory, Technical Support, Wireless, Vendor Management, Ethernet, Linux, SIP Trunking, DHCP, CCNA, Operating Systems, Network Administration, XP, Windows, Routers
Education
2002 — 2004
Software Development
Delta College 1998 — 2001
Network Management
Globalive Communications Corp. February 2011 - March 2013
Vonage Canada July 2007 - July 2009
Vonage Canada June 2008 - August 2008
NexInnovations October 2006 - April 2007
SAVYTEL COMMUNICATIONS June 2005 - June 2006
CONCEPT LMA Inc September 2004 - May 2005
Webhelp January 2004 - May 2004
IBM CANADA, MONTREAL May 2003 - August 2003
BELL SYMPATICO, MONTREAL October 2001 - September 2002
DORFIN DISTRIBUTION June 2001 - August 2001
Skills
TCP/IP, VoIP, Troubleshooting, LAN-WAN, Telecommunications, SIP, IP, DNS, Routing, Firewalls, Active Directory, Technical Support, Wireless, Vendor Management, Ethernet, Linux, SIP Trunking, DHCP, CCNA, Operating Systems, Network Administration, XP, Windows, Routers
Education
2002 — 2004
Software Development
Delta College 1998 — 2001
Network Management
Ahmed Elyaakoubi's Webhelp Experience January 2007 - May 2007
Job Field Energy Specialist
Industry Renewables & Environment
Experience
Lyft March 2015 - Present
SolarCity December 2014 - July 2015
VIP Pedicab Outdoor Media March 2009 - December 2014
PHP Agency LLC, People Helping People July 2011 - January 2012
BABA FOODS LIMITED April 2009 - January 2010
SAMIR July 2007 - October 2008
Webhelp January 2007 - May 2007
Skills
English, Energy, Event Management, Chemical Safety, HAZOP, Process Safety, Petroleum, Chemical Processing, Leadership, Customer Service, Management, PowerPoint, Negotiation, Marketing Strategy, Social Media, Microsoft Word, Research, Sales, Business Strategy, Marketing, Budgets, Strategic Planning, Public Relations, Windows, Sales Management, Teamwork, Start-ups, Project Planning, Microsoft Office, Teaching, Project Management, Team Building, Coaching, Marketing Communications, Business Planning, Social Media Marketing, Entrepreneurship, Public Speaking, Event Planning
Education
San Diego State University-California State University 2013 — 2016
Bachelor of Science (B.S.), Financial Mathematics
Grossmont College 2010 — 2013
Associate of Science (AS), Mathematics
Biocom institute 2011 — 2011
LSIP, Biotechnology
École supérieure de technologie Fes 2004 — 2006
Diplôme universitaire de technologie En génie des procédés, Chemical industries
Lyft March 2015 - Present
SolarCity December 2014 - July 2015
VIP Pedicab Outdoor Media March 2009 - December 2014
PHP Agency LLC, People Helping People July 2011 - January 2012
BABA FOODS LIMITED April 2009 - January 2010
SAMIR July 2007 - October 2008
Webhelp January 2007 - May 2007
Skills
English, Energy, Event Management, Chemical Safety, HAZOP, Process Safety, Petroleum, Chemical Processing, Leadership, Customer Service, Management, PowerPoint, Negotiation, Marketing Strategy, Social Media, Microsoft Word, Research, Sales, Business Strategy, Marketing, Budgets, Strategic Planning, Public Relations, Windows, Sales Management, Teamwork, Start-ups, Project Planning, Microsoft Office, Teaching, Project Management, Team Building, Coaching, Marketing Communications, Business Planning, Social Media Marketing, Entrepreneurship, Public Speaking, Event Planning
Education
San Diego State University-California State University 2013 — 2016
Bachelor of Science (B.S.), Financial Mathematics
Grossmont College 2010 — 2013
Associate of Science (AS), Mathematics
Biocom institute 2011 — 2011
LSIP, Biotechnology
École supérieure de technologie Fes 2004 — 2006
Diplôme universitaire de technologie En génie des procédés, Chemical industries
Srinivas Deme's Webhelp Experience September 2003 - December 2003
Job Principal Technical Analyst at Oracle America Inc.
Industry Information Technology and Services
Experience
Oracle America Inc. May 2008 - Present
Curosys Solutions Inc. March 2007 - May 2008
Oracle India Pvt. Ltd December 2005 - March 2007
HCL Perot Systems March 2004 - December 2005
Webhelp September 2003 - December 2003
Skills
Oracle, Weblogic, SQL, JD Edwards, ERP, Oracle Application..., Requirements Analysis, Microsoft SQL Server, PL/SQL, Java, Oracle SOA Suite, Java Enterprise Edition, BPEL, Business Intelligence, Integration
Education
Colorado Technical University 2011 — 2012
Master of Business Administration (MBA), MBA
Osmania University 2001 — 2003
MS, Information Systems
Oracle America Inc. May 2008 - Present
Curosys Solutions Inc. March 2007 - May 2008
Oracle India Pvt. Ltd December 2005 - March 2007
HCL Perot Systems March 2004 - December 2005
Webhelp September 2003 - December 2003
Skills
Oracle, Weblogic, SQL, JD Edwards, ERP, Oracle Application..., Requirements Analysis, Microsoft SQL Server, PL/SQL, Java, Oracle SOA Suite, Java Enterprise Edition, BPEL, Business Intelligence, Integration
Education
Colorado Technical University 2011 — 2012
Master of Business Administration (MBA), MBA
Osmania University 2001 — 2003
MS, Information Systems
Bethany Nelson's Webhelp Experience 2000 - 2003
Job National Sr. Manager Technology at LinkedIn
Industry Marketing and Advertising
Experience
LinkedIn January 2015 - Present
LinkedIn November 2013 - December 2014
Google November 2010 - 2013
Google 2007 - 2010
Google Canada October 2003 - January 2007
Webhelp 2000 - 2003
Luna Inc 1998 - 2000
Canadian Card Systems 1997 - 1998
Skills
Google Adwords, Analytics, Search Advertising, Mobile Advertising, Strategy, CRM, Advertising Sales, Leadership, Project Management, Online Marketing, Management, E-commerce, Lead Generation, Strategic Partnerships, Integrated Marketing, Digital Strategy, SEM, Digital Marketing, Online Advertising, Mobile Marketing, Web Analytics, Online Video Marketing, Social Media Marketing, Sales, multichannel attribution, Operations Management, Mentoring, Persuasive Presentation..., Strategic Insights, Product Development, Offshore Management, Strategic Planning, Relationship Management, Media Sales, Cross-functional Team..., Digital Media, PPC, Marketing, Account Management, Marketing Strategy, Social Media
Education
University of Guelph
Honors BA, Major in Psychology, Minor in Child Studies, Deans Honor Role
LinkedIn January 2015 - Present
LinkedIn November 2013 - December 2014
Google November 2010 - 2013
Google 2007 - 2010
Google Canada October 2003 - January 2007
Webhelp 2000 - 2003
Luna Inc 1998 - 2000
Canadian Card Systems 1997 - 1998
Skills
Google Adwords, Analytics, Search Advertising, Mobile Advertising, Strategy, CRM, Advertising Sales, Leadership, Project Management, Online Marketing, Management, E-commerce, Lead Generation, Strategic Partnerships, Integrated Marketing, Digital Strategy, SEM, Digital Marketing, Online Advertising, Mobile Marketing, Web Analytics, Online Video Marketing, Social Media Marketing, Sales, multichannel attribution, Operations Management, Mentoring, Persuasive Presentation..., Strategic Insights, Product Development, Offshore Management, Strategic Planning, Relationship Management, Media Sales, Cross-functional Team..., Digital Media, PPC, Marketing, Account Management, Marketing Strategy, Social Media
Education
University of Guelph
Honors BA, Major in Psychology, Minor in Child Studies, Deans Honor Role
Matthew Peltola's Webhelp Experience February 2002 - January 2005
Job Looking
Industry Information Technology and Services
Experience
Computer Science Corporation February 2005 - May 2014
Webhelp February 2002 - January 2005
Avon Canada June 2002 - August 2002
Skills
Microsoft Certified..., IT Service Management, IT Outsourcing, Database Administration, Data Entry, Data Center, Service Delivery, Outsourcing, Managed Services, IT Strategy, Network Administration, Network Security, Wireless Networking, Citrix Metaframe, SAP, Microsoft Technologies, Computer Hardware, Hardware Diagnostics, Hardware Installation, Network Connectivity, RSA Security, Active Directory, VPN, IP VPN, Microsoft Office, McAfee Antivirus, Outlook Express, Outlook, Microsoft Exchange, Quality Assurance, System Administration, Windows 7, Troubleshooting, Citrix, Laptops, Remote Desktop, XP, Servers, Networking, Operating Systems, Technical Support, Windows XP
Education
Delta College 2001 — 2002
Attestation of Collegial Studies, Network Administration
Dawson College 1997 — 2000
DEC (Diploma in Collegial Studies), Creative Arts
Computer Science Corporation February 2005 - May 2014
Webhelp February 2002 - January 2005
Avon Canada June 2002 - August 2002
Skills
Microsoft Certified..., IT Service Management, IT Outsourcing, Database Administration, Data Entry, Data Center, Service Delivery, Outsourcing, Managed Services, IT Strategy, Network Administration, Network Security, Wireless Networking, Citrix Metaframe, SAP, Microsoft Technologies, Computer Hardware, Hardware Diagnostics, Hardware Installation, Network Connectivity, RSA Security, Active Directory, VPN, IP VPN, Microsoft Office, McAfee Antivirus, Outlook Express, Outlook, Microsoft Exchange, Quality Assurance, System Administration, Windows 7, Troubleshooting, Citrix, Laptops, Remote Desktop, XP, Servers, Networking, Operating Systems, Technical Support, Windows XP
Education
Delta College 2001 — 2002
Attestation of Collegial Studies, Network Administration
Dawson College 1997 — 2000
DEC (Diploma in Collegial Studies), Creative Arts
Sylvester R Riley's Webhelp Experience January 2003 - March 2004
Job Technical Support Analyst at BMO
Industry Banking
Experience
BMO August 2008 - January 2013
CSC March 2004 - August 2008
Webhelp January 2003 - March 2004
Medisca June 2001 - May 2002
Contata Solutions June 1999 - June 2001
Skills
Servers, Microsoft Exchange, Troubleshooting, DHCP, Information Technology, Technical Support, Blackberry, Operating Systems, ITIL, TCP/IP, DNS, Computer Hardware, Networking, Help Desk Support, Windows, Network Administration, Software Installation, Active Directory
Education
McGill University 2003 — 2004
CCNA-UNIX
Productive Point International 1997 — 1999
MCP, Microsoft Certified Engineering
Demers Institure 1993 — 1994
DEC, Microcomputer Electronics Technician
WestHill High School
BMO August 2008 - January 2013
CSC March 2004 - August 2008
Webhelp January 2003 - March 2004
Medisca June 2001 - May 2002
Contata Solutions June 1999 - June 2001
Skills
Servers, Microsoft Exchange, Troubleshooting, DHCP, Information Technology, Technical Support, Blackberry, Operating Systems, ITIL, TCP/IP, DNS, Computer Hardware, Networking, Help Desk Support, Windows, Network Administration, Software Installation, Active Directory
Education
McGill University 2003 — 2004
CCNA-UNIX
Productive Point International 1997 — 1999
MCP, Microsoft Certified Engineering
Demers Institure 1993 — 1994
DEC, Microcomputer Electronics Technician
WestHill High School
TeleTech
Sykes
iQor
cDs Global
eTelecare Global Solutions
Expert Global Solutions
Sykes Enterprises
Atento