Year Up
Industry: Non-profit organization
DescriptionFounder: Gerald Chertavian Founded: 2000
Year Up List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Year Up. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Year Up Salaries. You can even request information on how much does Year Up pay if you want to. Learn about salaries, pros and cons of working for Year Up directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
1,881 Year Up employees in database. Find out everything there's to know about Year Up employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Year Up Employees
Tesla Motors December 2013 - Present
Zynga August 2013 - December 2013
Year Up September 2012 - August 2013
Zynga January 2013 - July 2013
Skills
Computer Hardware, Ghost Imaging, Network Imaging, Computer Configuration, Collaboration, Help Desk Support, Troubleshooting, Active Directory, Close Attention to..., Time Management, Presentations, Microsoft Office..., Resourcefulness, Operating Systems, Microsoft Office, Technical Support, Software Documentation, Networking, Quality Assurance
Education
City College of San Francisco 2012 — 2015
Computer Networking Information Technology
Year Up 2012 — 2013
Computer Networking & Information Technology
Newark Memorial High School 2008 — 2012
Professional Finishing September 2012 - Present
Wells Fargo February 2011 - July 2011
Year Up 2010 - 2011
New Horizons Career Development Center January 2010 - September 2010
Skills
Outlook, Microsoft Office, Customer Service, Computer Hardware, PowerPoint, Nonprofits, Microsoft Excel, Windows, Teamwork, Leadership, Public Speaking
Education
City College of San Francisco 2010 — 2010
Corner Bakery Cafe March 2014 - Present
Donnelly Communications, Inc. November 2013 - January 2014
Connective Services September 2013 - November 2013
Year Up September 2012 - July 2013
Rock-Tenn Company January 2012 - July 2013
Nancy's Pizza November 2012 - January 2013
IBEW May 2011 - September 2011
Skills
Public Speaking, Outlook, Microsoft Office, Customer Service, Data Entry, Leadership, PowerPoint, Analysis, Access
Education
Chabot College 2011 — 2011
General Studies
Chowchilla Union High School 2009 — 2010
General Studies
Kaiser Permanente January 2014 - Present
Year Up 2013 - 2013
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Teamwork, Outlook, Data Entry, Windows 7
Education
Foothill College 2013 — 2014
Chabot College 2012 — 2013
Liberty Mutual Insurance June 2013 - August 2013
Year Up January 2013 - July 2013
Formula 2013 - 2013
Skills
Microsoft Excel, Power Point, Microsoft Word, Microsoft Publisher, Public Speaking, Public Relations, Presentations, Staff Development, Data Analysis, Time Management
Education
Aviation High School 2004 — 2008
Diploma, Core Requirments with emphasis on Aviation, 3.5
Central Washington University
Interdisciplinary Studies
Fidelity Investments April 2013 - Present
Market Basket Alameda November 2007 - February 2013
Year Up 2012 - 2013
Skills
Transfer files..., Image laptops to..., Create LAN, digital,..., Download Microsoft..., Hardware installs..., Complete more than 15..., HTML, Customer Service, Troubleshooting, XP, Windows 7, Computer Hardware, Teaching, Microsoft Office, SQL, Retail, Outlook, Technical Support, Windows, Time Management, Microsoft Excel, PowerPoint, Hardware, Teamwork, Information Technology, Data Analysis, Access
Education
Cambridge College 2012 — 2013
Information Technology
Year Up July 2014 - Present
Boston Public Schools January 2011 - June 2013
Boston Renaissance Charter Public School May 2001 - 2006
Skills
Curriculum Design, Curriculum Development, Classroom, Lesson Planning, Classroom Management, Educational Technology, Educational Leadership, Elementary Education, Tutoring, Teacher Training, Literacy, K-12, Special Education, Teaching, ESL, Instructional Technology, Staff Development, Instructional Design, Higher Education, Technology Integration, Integrating Technology...
Education
Cambridge College 2006 — 2008
Masters in Education, Elementary Education and Teaching
Simmons College 2001 — 2005
Bachelor of Applied Science (B.A.Sc.), Computer Science
Harvard Faculty of Arts and Science July 2012 - Present
Year Up February 2012 - Present
Wrapsol November 2011 - January 2012
McDonald’s May 2011 - November 2011
Skills
Information Technology, Windows 7, Computer Hardware, Microsoft Office, XP, Windows, Access, Windows Vista, Troubleshooting, Networking, PowerPoint, Microsoft Excel, Help Desk Support, Computer Repair, Customer Service, HTML, Operating Systems, Teamwork, Microsoft Word, Mac OS X, Microsoft Office 2007, Software Installation, Technical Support
Education
Cambridge College 2012 — 2013
Randolph High School 2007 — 2011
High school diploma
Zenefits September 2015 - Present
Hines August 2015 - September 2015
Demandforce April 2015 - August 2015
Salesforce.com September 2014 - March 2015
Tata Consultancy Services December 2013 - August 2014
Williams-Sonoma, Inc. September 2013 - December 2013
Year Up November 2012 - August 2013
Zumiez August 2012 - November 2012
Year Up September 2011 - August 2012
Hat World / Lids.com June 2009 - August 2012
Skills
Windows 7, Troubleshooting, Technical Support, End User Training, Customer Service, Configurations, Microsoft Office, Teamwork, Active Directory, New Hire Training, Software Installation, Resolving Issues, Ticketing Systems, Customer Satisfaction, IT Procurement, Help Desk Support, Hardware, PowerPoint, Multi Tasking, Quality Assurance, Retail, Networking, Lotus Notes, OS X, DHCP, Google Docs, Reimage PCs, Computer Repair, Operating Systems, Software Documentation, Image Processing, BMC Remedy, Servers, Software Quality..., JIRA, Time Management, Innovation, Music, Windows 8, Prezi, Virtual DJ, Laptops, LANDesk, Printers, Serato, IT Operations, Microsoft Word, Microsoft Excel, Computer Hardware
Education
City College of San Francisco
In Progress, Computer Science
Concord High School 2003 — 2007
Diploma, General, A
Year Up Bay Area 2011 — 2012
Certification, Fundamentals of Technical Support, A
Autodesk January 2015 - Present
Year Up August 2014 - July 2015
Macy's October 2013 - November 2014
Skills
Microsoft Office, Leadership, Management, Retail Sales, Customer Service, Retail, Time Management, Inventory Management, Sales, Customer Satisfaction, Merchandising, Visual Merchandising, Store Management, Troubleshooting, Teamwork
Education
Foothill College 2014 — 2017
Information Technology
City College of San Francisco 2012 — 2017
Information Technology
Year Up 2014 — 2015
Information Technology, Business Communications
Galileo Academy of Science & Technology 2008 — 2012
High School
Trice Construction Company September 2014 - Present
Bank of America January 2014 - July 2014
Year Up September 2013 - July 2014
Primerica November 2011 - January 2013
Taxes Done Right January 2011 - April 2012
Skills
Leadership, Time Management, Microsoft Office, Computer Hardware, Nonprofits, Project Management, Networking, Training, Personal Financial..., Sales, Office 2010, Customer Service, Microsoft Office 2010, Communication, Income Tax, Federal Income Tax, CRM, Typing, Access, Adobe Acrobat Pro, Types 40 WPM w/ Accuracy, Teamwork, Finance, Analysis, Outlook, Accounting, Leadership Development, Highly Detailed, Highly motivated..., Highly Ambitious
Education
Chicago State University 2013 — 2015
Bachelor's degree, Finance and Financial Management Services, 3.5 GPA
Robert Morris University - Illinois 2011 — 2012
Accounting, Junior
Kennedy King College 2009 — 2011
Associate of Arts and Sciences (AAS), Accounting, 3.49 GPA
Dunbar High School 2004 — 2008
High School, Accounting
Google March 2014 - Present
Nest February 2014 - Present
Pandora July 2013 - January 2014
JPMorgan Chase February 2013 - June 2013
JPMorgan Chase August 2012 - February 2013
Year Up 2012 - 2013
Skills
Banking, Credit, Retail Banking, Cross Selling, Software Installation, Computer Hardware, PowerPoint, Microsoft Word, Outlook, Sales, Mac OS X, Virtual PC, Visio, iMovie, Great communications..., White Box Testing, Black Box Testing, Static Testing, Dynamic Testing, OS X, Windows, Leadership, Windows 7, Technical Support, Troubleshooting, Customer Service, Java, Android, Hardware, Mobile Applications, iOS
Education
City College of San Francisco 2012 — 2014
Associate's degree, Computer Science
GE Software June 2015 - Present
GE Software July 2014 - June 2015
GE Software February 2014 - July 2014
Year Up August 2013 - July 2014
California Teacher Pathway June 2013 - August 2013
Slice Ca$h February 2010 - March 2012
Skills
Atlassian, JIRA, Confluence, Agile Methodologies, Technical Support, Customer Service, Troubleshooting, Quality Assurance, Public Speaking, Git, Computer Hardware, Training, Research, Java, Microsoft Office, Information Technology, Networking, Cloud Computing, Computer Maintenance, Software Documentation, Databases, Windows 7, Analysis, Matlab, Scrum, Source Control..., Fisheye / Crucible, Rally, Automation, Web Service Development, Python, Back-end Operations, Technical Documentation, Bamboo, Continuous Integration, DevOps, Linux System..., Technical Course..., Arduino, 3D Printing, Robotics, Mobile Game Development, Application Integration, User Experience, C++, Entrepreneurship, Github
Education
City College of San Francisco 2009 — 2013
In Progress, Computer Science and Electrical Engineering
George Washington High School 2004 — 2008
High School
East Oakland Church of God In Christ November 2010 - Present
salesforce.com July 2013 - January 2014
Year Up 2013 - 2013
Kohl's Department Stores November 2011 - January 2012
Skills
Help Desk Support, Troubleshooting, Project Management, Communication, Volunteering, Microsoft Office, Virtualization, Software Installation, Operating Systems, Public Speaking, Member of Toastmasters, Networking, Google Suite, Agile Methodologies, Scrum, Group Work, PowerPoint, Microsoft Word, Microsoft Excel, Outlook, comm
Education
City College of San Francisco 2012 — 2014
Computer Networking and Information Technology
Year Up Bay Area - City College of San Francisco 2012 — 2014
Computer Networking and Informational Technology
Diablo Valley College 2012 — 2013
Pursuing an AA degree in Psychology (expected 2015), General Studies
Year Up 2012 - 2012
Skills
C, Microsoft Office, Computer Hardware, Customer Service, Teamwork, Windows, Troubleshooting, Outlook, System Administration
Education
Cambridge College 2012 — 2013
State Street January 2014 - Present
State Street July 2013 - January 2014
Year Up March 2013 - January 2014
Skills
Microsoft Excel, Microsoft Word, Fixed Income, Accounts Payable, Fund Accounting, PowerPoint, Access, Teamwork, Microsoft Office, Outlook, Customer Service, Data Entry, Time Management, Windows 7, Research, Critical Thinking, Microsoft Office 2007, Bloomberg, Data Analysis, Networking, Spanish, Social Media, Financial Analysis, Windows, Social Networking, Google Docs, Internet Explorer, Office 2010, Accounting, Windows Vista
Education
Cambridge College 2013 — 2014
Finance and Financial Management Services
eBay Inc January 2015 - Present
Joyful Time Daycare September 2012 - Present
Year Up September 2014 - July 2015
La Taza Bistro March 2014 - October 2014
Borders November 2009 - August 2011
Borders October 2007 - November 2009
Skills
Teamwork, Microsoft Excel, Microsoft Word, Customer Service, Spanish, Training, Research, Leadership, Troubleshooting, PowerPoint, Teaching, Problem Solving, Public Speaking, Microsoft Office, Information Technology, Social Media, Childcare, HTML, Nessus, Viruses, Nmap, Python, Penetration Testing, Protocol, Wireshark, Firewalls, Bash, VMware, Ports, Malware Analysis, OSI Model, Metasploit, Ubuntu, Routers, Subnetting
Education
Year Up 2014 — 2015
City College of San Francisco 2007 — 2014
Visual Arts
Year Up September 2014 - Present
Hall Capital Partners LLC January 2015 - July 2015
Skills
System Administration, Computer Hardware..., Public Speaking, Windows 7, Windows, Microsoft Word, PowerPoint, Mac OS, Research, Time Management, Microsoft Excel, Teamwork, Social Media, Computer Hardware, Information Technology
Education
Foothill College 2014 — 2015
Information Technology
City College of San Francisco
Computer Science
City Arts & Technology 2009 — 2013
High School, 9th - 12th
Salesforce January 2015 - July 2015
Year Up September 2014 - July 2015
City College of San Francisco October 2013 - December 2013
Skills
Teamwork, Microsoft Office, Information Technology, Computer Hardware, Reliability, Linux, Windows 7, Public Speaking, Project Management, Customer Service, OS X, Microsoft Excel, PowerPoint, Research, Time & Attendance, Troubleshooting, Team Leadership, HTML, CSS, High Level Of Accuracy, VMware, VirtualBox, GoToAssist
Education
Foothill College 2014 — 2015
Computer Science
City College of San Francisco
Computer Science, Economic, Nursing
George Washington High School 2006 — 2010
Engineering
Year Up June 2015 - Present
Year Up July 2014 - June 2015
State Street January 2014 - July 2014
Bank of America May 2012 - September 2013
Dunkin Donuts April 2010 - May 2012
Brigham and Women’s Hospital June 2010 - September 2010
Egleston Physical Therapy May 2008 - June 2010
Skills
Finance, Management, Training, Computer..., Time Management, Works well in a team, PowerPoint, Networking, Financial Accounting, Accounting, Sales, Marketing, Cash Management, Software Documentation, Customer Satisfaction, Access, Payroll, Accounts Payable, Salesforce.com, Banking, Microsoft Office, Microsoft Word, Microsoft Excel, Outlook, Teamwork, Customer Service, Nonprofits
Education
Cambridge College 2013 — 2016
Bachelor’s degree, Business Management
Roxbury Community College 2010 — 2013
Associate’s degree, Business Management
Madison Park 2006 — 2010
High School, Network and System Administration/Administrator
FireEye, Inc. June 2015 - Present
Milestone Technologies, Inc. September 2014 - June 2015
Sunrun January 2014 - July 2014
Year Up September 2013 - July 2014
City College of San Francisco January 2013 - June 2013
jcpenney October 2011 - January 2012
Skills
Windows 7, Access, Troubleshooting, HTML, Customer Service, Microsoft Word, Microsoft Excel, Java, Social Media, Dreamweaver, English grammar, Proofreading, Email Etiquette, Cantonese, Video Editing, Salesforce.com, Learning Management..., Microsoft Office, PowerPoint, Public Speaking, Technical Support, Training, Leadership
Education
City College of San Francisco 2010 — 2013
Associate of Science (AS), Computer Networking and Information Technologies, 3.1 GPA
University of California, Davis 2007 — 2009
Civil Engineering
Scancafe, Inc March 2013 - Present
SF General Hospital July 2015 - August 2015
Zynga July 2014 - January 2015
Year up March 2014 - January 2015
Skills
Technical Support, Help Desk Support, Customer Service, Operating Systems, Mac/PC, Windows, OS X, Active Directory, Teamwork, Social Networking, Training, Networking, Public Speaking, Computer Hardware, Printers, Microsoft Word, Microsoft Office, Microsoft Excel, Outlook, Research, Time Management, JIRA, Ghost Imaging, RSA SecurID
Education
Foothill College 2014 — 2015
Year Up 2014 — 2015
Chabot College 2008 — 2009
Apple February 2015 - Present
Splunk July 2014 - January 2015
Year Up March 2014 - January 2015
UPS June 2013 - July 2013
Skills
Computer Hardware, Windows 7, Networking, Information Technology, Customer Service, Troubleshooting, Technical Support, Computer Repair, Software Installation, Hardware, Computer Maintenance, Splunk Enterprise
Education
Year Up 2014 — 2015
Foothill College
Information Technology
City College of San Francisco 2010 — 2014
Computer Systems Networking and Telecommunications
Salesforce December 2014 - Present
salesforce.com September 2012 - Present
salesforce.com 2013 - 2014
salesforce.com June 2012 - February 2013
Year Up 2012 - 2013
Long Beach Unified School District February 2011 - March 2011
Skills
Technical Skillset, Microsoft Office, Software Installation, Computer Hardware, Desktop Support..., Troubleshooting, Technical Support, Testing, XP, Active Directory, OS X, Blackberry Enterprise..., iOS, Leadership, Blackberry, Windows, Outlook, Networking, Cisco Technologies, Salesforce.com, Help Desk Support, Windows 7, Hardware, Laptops, Cisco VPN, Google Apps, Operating Systems
Education
City College of San Francisco 2013 — 2014
Computer Systems Networking and Telecommunications
Year Up
Computer Systems Networking and Telecommunications
salesforce.com January 2014 - Present
Year Up September 2013 - Present
San Francisco International Airport January 2008 - September 2012
Skills
Business Analysis, Java, SQL, Project Management, Staff Development, Microsoft Office, Data Analysis, Microsoft Excel, PowerPoint, Customer Service, Training, Salesforce.com, Management, Analysis
Education
Year Up Bay Area 2013 — 2014
City College of San Francisco 2010 — 2013
Associate's Degree
Alameda County Superior Court March 2015 - July 2015
Alameda County Superior Court January 2015 - March 2015
INT Technologies June 2014 - October 2014
salesforce.com August 2013 - January 2014
Year Up March 2013 - January 2014
Touro University California March 2007 - June 2007
Skills
Quality Assurance, Help Desk Support, Manual Testing, Microsoft Office, Windows, OS X, TCP/IP, HTML 5, CSS, Regression Testing, Agile Testing, Agile Methodologies, Salesforce Training, Wireless Networking, PC building, Computer Repair, LAMP, Virtualization, Virus Removal, Lock Picking, Some dabbling with..., Tor, Tails, Data Entry, Test Cases, Microsoft Word
Education
City College of San Francisco 2013 — 2014
Computer Science
Napa Valley College 2006 — 2012
Associate of Arts (AA), Social and Behavioral Science
Napa Valley College 2006 — 2012
Associate of Science (AS), Science of Math and Natural Science
Solano Community College 2007 — 2008
Year Up July 2015 - Present
American Council of Trustees and Alumni May 2014 - August 2014
District of Columbia Public Schools (DCPS) June 2013 - August 2013
Patton Boggs LLP September 2012 - December 2012
City of Pittsburgh June 2012 - August 2012
Global Solutions Education Fund Pittsburgh May 2012 - August 2012
Cranberry Township June 2007 - August 2010
Skills
Microsoft Word, Minitab, Proposal Writing, Organization, Confidant, Multitasking Skills, Online Research, Research, Teaching, Microsoft Office, Public Speaking, PowerPoint, Event Planning, Higher Education
Education
Carnegie Mellon University Heinz College 2013 — 2015
Master of Science (MS), Public Policy and Management
Carnegie Mellon University 2010 — 2014
Bachelors of Science, Ethics, History, and Public Policy
Georgetown University's School for Continuing Studies 2012 — 2012
Washington Semester Program, Politics and Public Policy
Seneca Valley 2006 — 2010
Year Up November 2014 - Present
Year Up March 2013 - November 2014
Year Up November 2010 - May 2013
State Street Corporation January 2007 - October 2010
Bank of America June 2006 - February 2007
Skills
Bloomberg, Equities, Fixed Income, Accounting, Microsoft Excel, Outlook, Lotus Notes, PowerPoint, Microsoft Word, Customer Service, Project Management, Networking, Technical Support, Programming, System Administration, Troubleshooting, Access, Windows 7, Software Documentation, Account Reconciliation, Accounts Payable, Training, Fund Accounting, Accounts Receivable, Financial Analysis, Time Management, Analysis, Finance, Salesforce.com, Software, Nonprofits, Bank Reconciliation, Computer Hardware, Data Entry, General Ledger, Invoicing, Financial Accounting, Financial Reporting, Auditing, Spreadsheets
Education
New England College of Business and Finance 2011 — 2014
Bachelor's degree, Accounting and Finance
Cambridge College 2006 — 2007
IT helpdesk, Computer networking, Business writing, project management, customer service
New England Institute of Art 2004 — 2006
Multimedia and Web Design
Salesforce.com October 2012 - November 2013
Salesforce.com August 2011 - October 2012
Year Up March 2011 - February 2012
Skills
Remote Troubleshooting, Customer Service, Cisco VPN, RSA Security, Checkpoint Security, Salesforce.com, Active Directory, Microsoft Exchange, Blackberry Enterprise..., Terminations, New Hire Processes, Computer Hardware, Terminal Server, IP Phones, Mac OS X, Windows 7, Windows XP Professional, Microsoft Office 2007, Outlook, Google Apps, Entourage, Internet Explorer, Firefox, GoToMeeting, Dreamweaver, Photoshop, iPhone Support, iPad, Graphic Design, Web Design, Web Development, HTML + CSS, PHP, MySQL, OS X, XP, iOS, Google Docs, Blackberry, HTML, Windows XP, Troubleshooting, Windows, Help Desk Support, Technical Support, Access, Software Installation, Microsoft Office
Education
City College of San Francisco 2011 — 2012
Fundamentals of Technical Support, Computer Networking and Information Technology
Workday June 2015 - Present
Workday January 2015 - July 2015
Year Up September 2014 - July 2015
Banana Republic / Gap Inc. May 2013 - January 2014
Skills
System Administration, Microsoft Office, Microsoft Word, Teamwork, Microsoft Excel, Leadership, Customer Service, Public Speaking, Troubleshooting, Computer Hardware, Management, Sales, Quality Assurance, Windows XP, JavaScript, HTML, CSS, Python, Research, PowerPoint, Time Management
Education
Chabot College 2012 — 2013
Electrical and Electronics Engineering
San Leandro High School 2010 — 2012
High School Diploma, Social Justice
SquareTrade April 2014 - Present
Minted October 2014 - December 2014
Yelp July 2014 - September 2014
Yelp April 2014 - July 2014
Year Up September 2013 - July 2014
Yelp January 2014 - April 2014
Skills
Bilingual, Team-oriented, Creative Problem Solving, Leadership, Agile Methodologies, Public Speaking, Customer Service, Hotel and Hospitality..., Animal Work, Elder Care, Tutoring, Time Management, Teamwork, Management, Hardware, Data Entry, Access, Troubleshooting, Recruiting
Education
Foothill College 2013 — 2014
N/A
Year Up 2013 — 2014
City College of San Francisco 2009 — 2012
Avid Technology February 2014 - Present
Avid Technology May 2013 - November 2013
Medrio March 2013 - March 2013
Year Up September 2011 - August 2012
Wells Fargo February 2012 - July 2012
Skills
Troubleshooting, Quality Assurance, Computer Hardware, Testing, OS X, Microsoft Excel, Technical Support, Windows, Windows 7, Quality Center, Hardware, HTML, Operating Systems, JIRA, SDLC, Regression Testing, Visio, Outlook, Mac OS X, Teamwork, Microsoft Office, Networking, Time Management, Remote Desktop, Software Documentation, Software, Web Applications, System Testing, Smoke Testing, VMware Fusion, Hardware Installation, iOS, Parallels, Digital Photography, PowerPoint, Software Quality..., Browsers, Laptops, Help Desk Support, Training, Software Installation, Google Docs, Microsoft Office 2007, SSO, CRM, Salesforce.com, QTP
Education
City College of San Francisco 2011 — 2015
Associates Degree in Progress, Computer Networking and Information Technology
The Security Management Group of America, Inc. March 2014 - Present
Year Up February 2014 - Present
Walgreens June 2012 - December 2013
Advantage Sales & Marketing August 2011 - November 2012
Safety service systems inc. July 2009 - January 2011
Skills
Sales, Security, Pricing, Loss Prevention, Cashiering, Data Entry, Inventory Management, Customer Service, Telephone Skills, Inventory Control, Cash Handling Experience, Time Management, Planograms, Critical Thinking, Merchandising, Store Management, PowerPoint, Microsoft Word, Microsoft Office, Outlook, Filing, Microsoft Excel, Teamwork, Inventory, Training, Clerical Skills, Shrinkage, Retail Sales, Retail, Cash Register, Phone Etiquette, Troubleshooting
Education
Chicago State University 2014 — 2016
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services, finance, N/A
year up 2014 — 2015
City Colleges of Chicago-Kennedy-King College 2011 — 2014
Associate of Arts and Sciences (A.A.S.), Medicine, B
Year Up May 2014 - Present
The Urban Initiative September 2013 - May 2014
Skills
PowerPoint, InDesign, Microsoft Excel, Research, Microsoft Office, Leadership
Education
UMass Dartmouth 2012 — 2014
Master of Public Policy, Education Policy, 4.0 GPA
Carnegie Mellon University 2007 — 2010
Pontificia Universidad Católica Madre y Maestra
Pontificia Universidad Católica Madre y Maestra
City and County of San Francisco - Human Services Agency October 2011 - Present
U.S. Census Bureau -- Census Coverage Management April 2010 - July 2010
Year Up 2010 - 2010
NOVO 1 February 2009 - October 2009
Spirit Halloween September 2008 - November 2008
Sunrise Senior Living June 2007 - September 2008
Jewel-Osco July 2005 - June 2007
Academy Cafe 2001 - 2005
Skills
Community Outreach, Customer Service, PowerPoint, Interviews, Event Planning, Administrative..., Leadership, StumbleUpon, Detail Oriented
Education
City College of San Francisco 2010 — 2011
Year Up
Year Up March 2013 - Present
Price-rite 2012 - February 2013
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service, Customer Satisfaction, Reliable, Computer Hardware, Computer Maintenance, Software Installation, Windows 7
Education
Cambridge College
B.S., Business Management
Year Up, Inc.
Gilead Sciences February 2013 - Present
Electronic Arts June 2012 - Present
Year Up 2012 - 2013
Skills
Imaging computers, Troubleshooting Software, Exchanging/Replacing..., Logistics, Inventory, XP, Software Documentation, Troubleshooting, Digital Imaging
Education
City College of San Francisco 2012 — 2013
Year Up Bay Area 2012 — 2013
Certificate of completion. CNIT100, CNIT 103, CNIT104, CNIT105, IT
OpTerra Energy Services September 2014 - September 2014
EisnerAmper LLP July 2014 - July 2014
Robert Half Technology for AccessPR January 2014 - June 2014
NUDE SKINCARE December 2013 - January 2014
Modis August 2013 - August 2013
Insight Global February 2013 - June 2013
PENINSULA PROFESSIONAL STAFFING October 2012 - November 2012
Robert Half Technology July 2012 - July 2012
Zynga January 2012 - July 2012
Year Up September 2011 - January 2012
Skills
Microsoft Office, Public Speaking, Customer Service, Research, Data Entry, Teamwork, Editing, Problem Solving, XP, Computer Hardware, Windows, Data Analysis, Troubleshooting, Windows 7, Analysis, Blogging, Operating Systems, Critical Thinking, Creative Problem Solving, Active Directory, Mac, Software Installation, Hardware, Help Desk Support, Technical Support, Blackberry, VMware, Laptops, Android, Software, Information Technology, Desktop Computers, Remote Desktop, Computer Repair, Desktop Support..., Testing, Hard Drives, Dell Computers, PC building, Remedy Ticketing System, Atlassian JIRA, Ubuntu, Ghost Imaging, VirtualBox
Education
City College of San Francisco 2011 — 2012
Certificate in Computer Networking and Internet Technologies, Computer Network and Information Technology
Pfizer January 2014 - Present
Year Up August 2013 - Present
Skills
Microsoft Office, Teamwork, PowerPoint, Microsoft Word, Data Entry, Time Management, Customer Service, Research, Cpr Certified, Medical Terminology, Microsoft Excel, Healthcare, Public Speaking, Medical Records, Vital Signs, Customer, Troubleshooting, Project Management, Networking, Outlook, Critical Thinking, Data Analysis, Administrative..., Telephone Skills, Windows 7, Administration, Help Desk Support, Spanish, Software Installation, Computer Hardware, Facebook, Social Networking, Event Planning, Social Media, HTML, Information Technology, Visio, Office Administration, Editing, Analysis, Windows
Education
Year Up New York 2013 — 2014
ceritification, IT (Information Technology)
Centenary College 2007 — 2010
n/a, Criminal Justice and Corrections
Boston Children's Hospital January 2014 - November 2014
Year Up September 2013 - July 2014
North East Interiors March 2012 - September 2012
YouthBuild Boston July 2010 - March 2011
Home Depot January 2008 - January 2009
Stop and Shop April 2007 - January 2008
Skills
Information Technology, Microsoft Office, Construction, Carpentry, Demolition, Renovation, Landscaping, Labor, Computer Hardware, Troubleshooting, Windows 7, Help Desk Support, Networking, Operating Systems, Technical Support
Education
Cambridge College 2013 — 2014
Year Up, Inc. 2013 — 2014
Information Technology
Y.O.U. Youth Options Unlimited
G.E.D
Brigham and Women's Hospital November 2014 - Present
Designer Shoe Waarehouse (DSW) September 2013 - August 2014
Year Up March 2013 - May 2013
Harvard Business School July 2012 - January 2013
Artists For Humanity October 2011 - March 2012
YMCA of Greater Boston January 2008 - March 2011
Skills
Java, HTML, Windows, JavaScript, Microsoft Excel, PowerPoint, Microsoft Word, Editing, Outlook, Time Management, Windows 7, Customer Service, Teamwork, Access, Training, Sales, Troubleshooting, Leadership, Computer Hardware, OS X, Data Entry, Public Speaking
Education
Cambridge College 2012 — 2021
Information Technology
Cambridge College 2012 — 2013
Information Technology
English High School 2005 — 2005
High School Diploma
Fido Systems March 2013 - Present
Court of Alameda - Superior Court of California October 2012 - December 2012
Year Up September 2011 - August 2012
eBay January 2012 - July 2012
Skills
Troubleshooting, Microsoft Office, Microsoft SQL Server, Google Docs, Windows 7, Windows XP, Android, Computer Hardware, Technical Support, Computer Repair, System Deployment, Access, SharePoint, Google Apps, Microsoft Excel, Network Administration, XP, Help Desk Support, Windows, Information Technology, Windows Server, Hardware, MySQL, Windows Vista, Teamwork, Laptops, HTML, VMware, Operating Systems, Microsoft Exchange, Software, Visio, Microsoft Word, Public Speaking, Team Leadership, Active Directory, Desktop Computers, Remote Desktop, Customer Service, Printers, Networking, Servers
Education
City College of San Francisco
CNIT
Coblentz Patch Duffy & Bass LLP July 2015 - Present
salesforce.com April 2013 - June 2015
Exelixis November 2012 - November 2012
Paul Hastings June 2012 - August 2012
Facebook August 2011 - January 2012
Year Up March 2011 - January 2012
Skills
Imaging laptops and..., Computer Hardware..., Windows XP and later..., Digital Imaging, Mac, XP, Troubleshooting, Hardware, Laptops, Google Sites, PowerPoint, Windows 7, Mac OS X, Web Design, Customer Service, Microsoft Office, Computer Hardware, Microsoft Word, Adobe Creative Suite, Microsoft Excel, Photoshop, Outlook, Social Media, OS X, Blackberry, Windows, Desktop Computers
Education
City College of San Francisco 2011 — 2011
Certificate for the fundamentals of technical support, Computer Networking and Information Technology
Wellington Management January 2012 - Present
Wellington Management January 2012 - Present
Year Up September 2011 - Present
AmwayGlobal January 2011 - Present
Robert Half Technology 2012 - 2012
Dunkin' Donuts February 2008 - July 2010
Skills
IT Operations, Bilingual Proficiency, Information Technology, Windows 7, XP
Education
Medford High School 2007 — 2010
High School Dimploma
Cambridge College
B.S, Management
Year Up, Inc
Stanford University March 2015 - Present
Gilead Sciences May 2014 - March 2015
Gilead Sciences July 2013 - May 2014
Gilead Sciences January 2013 - July 2013
eBay July 2012 - January 2013
Year Up March 2012 - January 2013
Champs Sports April 2010 - October 2012
Indochinese Housing Development Corporation March 2005 - March 2008
Skills
Microsoft Office, PowerPoint, Customer Service, Research, Outlook, English, Windows, Teaching, HTML, Budgets, Public Speaking, Editing, Strategic Planning, Virtualization, Software Documentation, Active Directory, Windows 7, Microsoft Word, Troubleshooting, Technical Support, Microsoft Excel
Education
City College of San Francisco 2012 — 2016
In Progress, Computer Networking and Information Technology
Year Up 2012 - 2012
Education
Cambridge College 2012 — 2013
Superior Court of Alameda September 2012 - Present
Zynga January 2012 - December 2012
Year Up 2012 - 2012
Forever 21 March 2011 - September 2011
Skills
Troubleshooting, Networking, Windows 7, iPhone, Computer Hardware, Office 2010, Mac OS X, Hardware, Windows, Android
Education
Year Up Bay Area 2011 — 2012
City College of San Francisco
Computer Networking and Information Technology
Diablo Valley College
Broadcast Journalism
PopCap Games July 2014 - October 2014
Tigerspike March 2014 - May 2014
Creditkarma.com December 2012 - January 2014
ShopWell September 2012 - November 2012
Shopwell.com June 2012 - September 2012
Year Up September 2011 - June 2012
salesforce.com January 2012 - April 2012
salesforce.com January 2012 - April 2012
Yojimbo Security October 2010 - March 2011
Lowie's Theater/AMC 9 January 2004 - April 2006
Skills
Leanred the..., Learned the..., Black Box Testing, Functional Testing, White Box Testing, Windows XP, Windows Vista, Windows 7, Mobile Applications, iOS 4, iOS 5, Mac OSX 10.6, Video Game tester, Youth Leadership, Meet Deadlines, Presentations, Always On Time, iOS 6, Intro Automated..., Mobile Testing, Assembla, iOS, Snow Leopard, Windows 8, MySQL, iPhone, Web Applications, XP, Mobile Devices, JIRA, HTML, Microsoft Office 2007, Python, System Deployment, Quality Assurance, Hardware, Ubuntu, Troubleshooting, Mac OS, OS X, Software, Visual Studio, Training, Wireless Networking, Visio, SharePoint, Google Apps, Blackberry, Outlook, Servers
Education
City College of San Francisco 2011 — 2012
Computer Networking and Information Technology
Year Up 2011 — 2012
John Hancock Financial Services July 2013 - Present
Whole Foods Market February 2012 - Present
Year Up February 2012 - Present
Boston Children's Hospital July 2011 - August 2011
Earthen Vessels Mentoring and Tutoring Program September 2005 - June 2011
Skills
Microsoft Word, Customer Service, Microsoft Excel, Microsoft Office, Time Management, Editing, Outlook, Spanish-speaking, Organizational..., Telephone Skills, Sales, Fundraising, Data Entry, Critical Thinking, Software Documentation
Education
Cambridge College 2013 — 2014
Finance and Financial Management Services
Year Up 2013 — 2014
Finance and Financial Management Services
University of Massachusetts Boston 2011 — 2012
General Studies
Cathedral HIgh School 2007 — 2011
High School Diploma
Jumpstart September 2013 - Present
Year Up January 2013 - Present
Careworks February 2008 - November 2011
Skills
Troubleshooting, Windows 7, Computer Hardware, Windows XP, Technical Support, Software Installation, Help Desk Support, Laptops, Computer Repair, Microsoft Office, Networking, Customer Service, OS X, Leadership, Printers, Windows Vista, Hardware, Windows
Education
Year Up 2013 — 2014
Cisco Certification, Information Technology
Cambridge College 2012 — 2013
Technology, Information Technology
Community Academy 2007 — 2009
Computer Science
English High 2006 — 2009
Science and Engineering
Gigaom August 2014 - October 2014
Apple March 2014 - August 2014
Facebook July 2013 - January 2014
Year Up January 2013 - July 2013
Skills
Software Documentation, Public Speaking, Project Coordination, Training, Windows 7, Computer Hardware, Windows XP, Technical Support, System Administration, Networking, Troubleshooting, Access, Microsoft Word, Customer Service, Teamwork, Management, PowerPoint
Education
City College of San Francisco 2010 — 2015
Sunrun July 2013 - Present
Year Up March 2013 - January 2014
Skills
Computer Hardware, Windows 7, Windows Vista, Help Desk Support, Microsoft Office, XP, Software Installation, Technical Support, Customer Service, Outlook, Troubleshooting, Laptops, OS X, Networking, Teamwork, Windows, Printers, Computer Repair, Remote Desktop, Operating Systems, Desktop Computers, Information Technology, System Administration, Access, Computer Maintenance, Training, Software Documentation, Hardware, Data Entry, Lotus Notes, Microsoft Exchange, Active Directory, Mac OS, SharePoint, Windows Server, Time Management, Telephone Skills, Cash Register, Critical Thinking, Phone Etiquette, Google Apps, Google Docs, Windows XP, Network Administration, Customer Satisfaction, Public Speaking, PowerPoint, VMware, Microsoft Word, Windows XP Pro
Education
City College of San Francisco 2013 — 2014
CNIT
Boston Reed College 2011 — 2012
Certification of Completion, Pharmacy Technician/Assistant
Vacaville High School 2005 — 2009
Certification of Graduation
Facebook September 2014 - Present
Facebook January 2014 - July 2014
Year Up September 2013 - July 2014
Courage Juice October 2011 - February 2013
UC Davis Medical Center September 2010 - January 2011
Gap Inc./Gap September 2008 - January 2009
Media Promotions Inc October 2005 - June 2006
Skills
Customer Service, Social Media Marketing, Marketing Strategy, Sales, Microsoft Office, Microsoft Excel, Technical Support, Marketing, Dentistry, Troubleshooting, Direct Sales, Telemarketing, Administrative Work, B2B Marketing, Cold Calling Experience, Video Conferencing, Audio Visual Support
Education
UC Davis 2009 — 2012
Animal Biology
City College of San Francisco 2006 — 2009
None, Biology, General
Abraham Lincoln High School 2002 — 2006
High school diploma
Wells Fargo Co. January 2013 - Present
Year Up 2012 - 2013
West Contra Costa Unified School District March 2011 - June 2012
Bay Area Rapid Transportatiom (BART) June 2010 - September 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Typing 50 wpm, Teamwork, Wholesale Banking, Troubleshooting, Reliable, Organization, Experienced Business...
Education
City College of San Francisco 2012 — 2013
Certificate for fundamentals of Technical Support, Information Technology
Year Up Bay Area 2012 — 2013
Information Technology
Sacramento Job Corps 2008 — 2009
High School Diploma, High School Diploma, 12 +
Sacramento Job Corps 2008 — 2009
Office of Administration Cetificate of Completion, Office Administration
Contra Costa College
Early Childhood Education and Teaching
Youth HUB / Civic Stewardship Initiative October 2014 - Present
Commonwealth of Massachusetts February 2012 - Present
B-Ready, Inc September 2011 - December 2011
City of Boston March 2011 - June 2011
Year Up July 2009 - July 2010
Healthy Futures October 2004 - March 2009
2003-2004 February 2003 - January 2004
Skills
Public Speaking, Youth Advocacy, Fundraising, Youth Development, Nonprofits, Leadership, Teaching, Staff Development, Training, Social Services, Activism, Program Development, Community Engagement, Social Media, Curriculum Development, Event Planning, Community Outreach, Coaching, Workforce Development, Counseling, Writing, Politics, Curriculum Design, Volunteer Management, Community Organizing, Community Development, Community Service, Career Counseling, Career Path Planning, Social Skills, Social Studies, Social Sciences, iPhone, Non-profits, Microsoft Office
Education
Capella University 2015 — 2017
Bachelor's Degree, Psychology & Sociology
Cambridge College 2008 — 2012
Psychology
State Street May 2014 - Present
State Street January 2013 - Present
Student at Year up February 2012 - Present
H&M Downtown Boston June 2009 - Present
Year Up 2012 - 2012
Blue Cross Blue Shield July 2008 - August 2008
Skills
Positive Personality, Great with Microsoft..., Fluent in Spanish, Teamwork, Workshop Facilitation, Positive Work..., Positive Can-do Attitude, Leadership Skills, Community Outreach, Customer Service, Fundraising, PowerPoint, Critical Thinking, Microsoft Office, Nonprofits, Leadership, Data Entry, Time Management
Education
Year Up 2012 — 2013
Brighton High School
High School Diploma
Brighton High School
Cheonggang Academy
Year Up February 2012 - Present
South Pointe Youth for Christ October 2009 - November 2011
Unity Parenting and Counseling April 2009 - October 2009
La Casa Norte February 2006 - March 2008
Heartland Alliance for Human Needs & Human Rights February 2004 - February 2006
LePenseur Youth and Family Services March 2000 - June 2004
Youth Guidance February 1994 - February 2000
Skills
Program Development, Volunteer Management, Nonprofits, Community Outreach, Fundraising, Grant Writing, Program Evaluation, Public Speaking, Staff Development, Program Management, Community Development, Customer Service, Youth Development, PowerPoint, Microsoft Office
Education
Chicago State University 1994 — 1997
Master of Arts (M.A.), Counselor Education/School Counseling and Guidance Services
Northeastern Illinois University 1987 — 1990
Bachelor of Science (BS), Psychology
Securitas Security Services USA, Inc. April 2014 - Present
Restaurant Associates October 2014 - Present
bebe stores September 2014 - Present
Sears Holdings Corporation October 2013 - April 2014
Steward Health Care August 2013 - February 2014
Year Up March 2013 - February 2014
Sociedad Latina 2008 - 2008
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Teamwork, Research, Public Speaking, English, Spanish-speaking, Highly detail oriented, Dependable Team Player, Well-organized, Entrepreneurship, Critical Thinking, Finance
Education
Cambridge College 2013 — 2014
Business Management, Freshman
Eaton Vance January 2014 - Present
Eaton Vance August 2013 - January 2014
Year Up March 2013 - August 2013
Skills
Microsoft Office, Windows, Microsoft Excel, PowerPoint, Microsoft Word, Computer Hardware, Software Installation, Customer Service, Help Desk Support, Ghost Imaging, Windows 7, Spanish, Active Directory, Laptops, Outlook, Troubleshooting, Blackberry, BMC Remedy, iPhone, VPN, Teamwork, Blackberry Enterprise..., Cisco Technologies, Hardware, Technical Support, Windows XP
Education
Cambridge College 2013 — 2014
Year Up, Inc. 2013 — 2014
Bachelor of Science (B.S.), Information Technology
LinkedIn September 2013 - February 2014
Year Up July 2013 - August 2013
LinkedIn January 2013 - July 2013
Year Up September 2012 - July 2013
Chipotle Mexican Grill February 2012 - January 2013
Escape from New York Pizza September 2011 - February 2012
Skills
Communication, Organization, Customer Service, Windows 7, Project Management, Virtualization, Computer Hardware..., Microsoft Suites, Troubleshooting, Teamwork, PowerPoint, Time Management, Social Media, Data Entry, Technical Support, Customer Satisfaction, Microsoft Office, Outlook, Windows, Computer Hardware, Team Leadership
Education
City College of San Francisco
Information Technology
Leadership High School
USF Upward Bound
Harvard Business School 2012 - Present
Year Up 2011 - 2012
Education
Cambridge College 2011 — 2012
Business Management studies
John Hancock August 2015 - Present
Year Up 2008 - 2012
IBM June 2008 - June 2009
State Street July 2007 - January 2008
Skills
Windows 7, Active Directory, VPN, DNS, Lotus Notes, TCP/IP, Troubleshooting, Windows, Blackberry Enterprise..., Laptops, Blackberry, XP, Software Installation, Hardware, Customer Service, Computer Hardware, Help Desk Support, System Administration, Windows XP, Technical Support
Education
YearUp 2006 — 2007
IT
Cambridge College
Integrated Resources Group July 2014 - Present
Year Up September 2010 - August 2011
LinkedIn June 2011 - July 2011
LinkedIn April 2011 - May 2011
LinkedIn February 2011 - March 2011
Marshalls July 2008 - December 2010
Skills
Microsoft Office, Leadership, Management, Technical Support, Customer Service, Social Media, Social Networking, Training, PowerPoint, Hardware
Education
City College of San Francisco 2010 — 2011
Certificate in Fundamentals of Technology, Computer Technology; CNIT 103-Computer Hardware, 104-Operating Systems, 105-Computer Tech Support
Skyline College 2008 — 2009
Microeconomics, Reading Composition, Human Sexuality
Regional Occupational Program (ROP) 2007 — 2008
Accounting
Sales & Margin July 2015 - Present
CVS Pharmacy January 2015 - July 2015
Year Up September 2014 - July 2015
Bank on DC June 2012 - August 2014
College Success Foundation: Achievers Scholarship Program June 2011 - August 2011
Education
Northern Virginia Community College 2014 — 2015
Computer/Information Technology Administration and Management, 3.4
Chowan University 2012 — 2014
Religion/Religious Studies
State Street May 2015 - Present
BNY Mellon January 2013 - May 2015
Year Up 2012 - 2013
ALDO Group March 2012 - August 2012
Skills
Customer Service, Microsoft Excel, Customer Satisfaction, Sales, Product Development, PowerPoint, Accounting, Research, Microsoft Word, Forecasting, Microsoft Office, Outlook, Teamwork, Analysis, Access, Time Management, Data Analysis, Team Leadership, Public Speaking, Data Entry, Leadership, Training, Financial Analysis
Education
Cambridge College 2012 — 2013
State Street August 2012 - Present
Year Up September 2011 - July 2012
Education
Cambridge College 2011 — 2012
JLL June 2015 - Present
Autodesk July 2014 - Present
Autodesk January 2014 - July 2014
Year Up September 2013 - July 2014
Kimpton Hotels & Restaurants December 2006 - February 2014
TechSpot 2.0 October 2013 - January 2014
Walt Disney Company January 2013 - June 2013
Skills
Leadership, Microsoft Office, Corporate Communications, Public Speaking, Project Management, Customer Service, Occupancy Planning, Move Coordination, Time Management, Corporate Moves, CAFM, Spanish, Social Media, Windows & Mac operating..., Vendor Management, Marketing Communications, Event Planning, Social Networking, Teamwork, Marketing, Computer Hardware, Scrum, Twitter, Facebook, Community Outreach, Workshop Facilitation, Troubleshooting, Event Management, Nonprofits, Salesforce.com
Education
San Francisco State University 2012 — 2015
Bachelor’s Degree, Communication Studies (Impacted Major), 3.1
City College of San Francisco 2009 — 2012
Associate of Science (A.S.), Social and Behavioral Science / Computer Networking Information Technology, 2012
EAH Housing August 2015 - Present
EAH April 2012 - July 2015
Year Up January 2011 - June 2011
Year Up June 2010 - September 2010
Wells Fargo Bank August 2009 - January 2010
Intel Computer Clubhouse June 2007 - August 2009
John F. Kennedy High School August 2007 - February 2009
Skills
Community Outreach, Non-profits, Fundraising, Volunteer Management, Research, Event Planning, Editing, Program Management, Public Speaking, Program Development, Nonprofits, Photoshop, Microsoft Excel, Marketing, Social Media, Microsoft Office, Management, Organizational..., PowerPoint, Teamwork, Salesforce.com, Writing, Newsletters
Education
Contra Costa College 2013 — 2015
Sociology
City College of San Francisco 2009 — 2010
Certification of Fundamentals and Technical Support
Milestone Technologies February 2013 - Present
Facebook October 2012 - January 2013
Year Up March 2012 - January 2013
Facebook July 2012 - October 2012
Skills
Windows, Customer Service, Mac OS, Windows 7, Microsoft Word, PowerPoint, Teamwork, Time Management, Computer Hardware, Hardware, Help Desk Support
Education
City College of San Francisco 2012 — 2013
CCSF Certificate in the Fundamentals of Technical Support, Computer Networking Information Technology
Mozilla Corporation December 2012 - Present
Year Up September 2011 - August 2012
Boys & Girls Club August 2005 - June 2010
Skills
IT Operations, Desktop Support, Video Conferencing, Inventory Management, New Hire Orientation, Microsoft Office, PowerPoint, Routers, Networking, Technical Support, Software Installation, Printers, Mac, Switches, System Administration, Windows, OS X, Data Center, Visio, Data Entry, Computer Hardware, Operating Systems, Event Planning, New Hire Orientations, Servers, Time Management, Public Speaking, Hardware, Computer Repair, Information Technology, Google Docs, Teamwork, Windows 7, Social Networking, XP, Active Directory, Access, Customer Service, Microsoft Excel, Outlook, Leadership, Microsoft Word, Management, Troubleshooting, Computer Maintenance, Software Documentation, Fundraising, Lotus Notes, Microsoft Office 2007, Facebook
Education
Salida High School 2004 — 2007
High School Diploma
City College of San Francisco
Electronic Arts August 2011 - Present
Year Up March 2011 - Present
Education
City College of San Francisco 2009 — 2011
Insight Global August 2015 - Present
Target July 2013 - Present
Tech Spot 2.0 January 2015 - May 2015
Year Up January 2011 - August 2011
7-Eleven April 2008 - August 2010
Skills
Computer Hardware..., HTML scripting, Microsoft Office, Video Editing, Photoshop, Video Conferencing, Google Docs, Mobile Devices, Mobile Phone Apps, iPad, iPhone, Mac OS X, OS X, Access, XP, Computer Hardware, Salesforce.com, Windows XP, Windows 7, Customer Service
Education
City College of San Francisco 2009 — 2015
Associate’s Degree, Computer Networking and Information Technology
Next Step Living May 2014 - Present
Mass. Eye And Ear Infirmary February 2009 - May 2014
Leerink Swann July 2008 - February 2009
Odyssey Cruises April 2003 - December 2008
Year Up 2007 - 2008
Skills
Servers, Microsoft Office, Active Directory, Microsoft Excel, Networking, Leadership, Troubleshooting, PowerPoint, HIPAA, Outlook, Technical Support, Software Documentation, Healthcare Information..., Customer Service, Healthcare, Disaster Recovery, Time Management, VMware, System Administration, Virtualization, Microsoft Exchange, Training, Visio, Citrix, Analysis, Process Improvement, Windows 7, Security, Vendor Management, Project Management, Access, Windows Server, Data Analysis, SharePoint, Databases, Team Leadership, Windows, OS X, Data Entry, Computer Hardware
Education
Boston Latin Academy 1996 — 2001
Cambridge College
City and County of San Francisco - Technology Dept. September 2014 - May 2015
Sutter Health- California Pacific Medical Center- Medical Library July 2013 - January 2014
Year Up March 2013 - January 2014
United Way of the Bay Area June 2011 - August 2011
Skills
Microsoft Office, Customer Service, HTML, Time Management, Multilingual fluency:..., Training, Photoshop, Troubleshooting, Project Management, Teaching, Blogging, Computer Hardware, Data Analysis, Teamwork, Information Technology, CSS3, HTML5, CSS
Education
Year Up Bay Area 2013 — 2014
Information Technology
John Muir School 2011 — 2012
High School Diploma
Chabot College
HTML 5, CSS 3
Dunkin brands July 2015 - Present
Year Up March 2015 - Present
TRCo Marketing March 2015 - May 2015
Apollo International May 2013 - May 2014
Machine Science February 2012 - May 2013
Brigham and Women's Hospital July 2010 - August 2010
Hyde Square Task Force September 2008 - June 2009
Skills
Customer Service, Microsoft Office, Research, Reverse Engineering, Staff Development, Computer Hardware, Teaching, Data Entry, Public Speaking, Outlook, Teamwork, Microsoft Excel, Time Management, Leadership, Social Media, Microsoft Word
Education
Cambridge College 2015 — 2017
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services
Year Up Boston 2015 — 2016
Information Technology
Juniper Networks January 2015 - April 2015
Year Up September 2014 - April 2015
Year Up September 2014 - April 2015
City College of San Francisco August 2013 - January 2014
Skills
Teamwork, Public Speaking, Research, Leadership
Education
University of California, Berkeley 2015 — 2015
Bachelor of Arts (B.A.), Interdisciplinary Studies Field - Public Health, Nutrition
Foothill College 2014 — 2015
Cyber/Electronic Operations and Warfare
City College of San Francisco 2012 — 2015
James Logan High School 2008 — 2012
High School Diploma
LinkedIn August 2013 - Present
LinkedIn January 2013 - July 2013
Year Up September 2012 - July 2013
Herth Real Estate August 2012 - February 2013
Herth Real Estate June 2012 - August 2012
San Francisco Public Library June 2010 - August 2010
Skills
Microsoft Office, Windows 7, PowerPoint, Customer Service, Microsoft Excel, Test Automation, CSS, Management, JavaScript, Teamwork, Windows, HTML, Troubleshooting, Computer Hardware, Quality Assurance, Software Documentation, Java, Time Management, Nonprofits, OS X, Python, Budgets
Education
City College of San Francisco 2011 — 2014
Computer Science, 3.5
Lowell High School 2007 — 2011
High School Diploma, College Preparatory, 3.4
Canopy March 2015 - Present
Year Up October 2010 - March 2015
Zimbags May 2007 - March 2015
Kitsap County Juvenile Department January 2008 - March 2009
BeadforLife October 2006 - September 2008
Skills
Volunteer Management, Program Development, Non-profits, Community Outreach, Staff Training, Large Group Facilitation, Strategic Planning, Growth Management, Workforce Development, Community Organizing, Grant Writing, Leadership Development, Public Speaking, Workshop Facilitation, Youth Development, Event Planning, Social Entrepreneurship, Business Communications, Program Management, Secondary Education, Curriculum Design, Curriculum Development, Nonprofits, Leadership, Strategy, Training, Team Building, Staff Development, Fundraising, Management, Higher Education, Program Evaluation, Project Management, Philanthropy, Organizational..., Budgets, Non-profit..., Conflict Resolution, Human Resources
Education
Cedarville University 2002 — 2006
BA, Adolescent and Young Adult Social Studies Education
Central Kitsap High School 1998 — 2002
Salesforce.com via CompuCom systems April 2012 - August 2012
California Pacific Medical Center February 2011 - July 2011
Year Up 2010 - 2011
Skills
General Computing, Microsoft Windows..., Computer Hardware, Computer Hardware..., Computer Hardware...
Education
City College of San Francisco 2010 — 2011
Fundamentals Of Technology Certification, Computer Networking and Information Technology
Year Up 2010 — 2011
Fundamentals of Technology Certification, Information Technology, Business Communications
Year Up August 2012 - Present
Sotheara Yem Productions January 2012 - Present
Year Up 2010 - Present
Opportunity Nation 2011 - April 2015
Vietnamese Youth Development Center April 2010 - April 2015
Urban Pioneer January 2012 - January 2014
Responsys August 2010 - July 2012
Larkin Street Youth Services September 2009 - January 2012
Macys 2009 - 2009
Skills
Public Speaking, Leadership, Community Outreach, Photography, Customer Service, Nonprofits, Teamwork, Salesforce.com, Email Marketing, Troubleshooting, Non-profits, Helping Others Succeed, Social Media Marketing, Communication, Video Production, Recruiting, Film Editing, Final Cut Pro, Writing, Property Management, Film Production, Motivational Speaking, Project Management, Videography, Presentations, Marketing
Education
Year Up Bay Area 2011 — 2012
Tech Certification, Computer Networking Information Technology; Business Communications, Computer Programming
City College of San Francisco
Film
Credit Suisse March 2015 - Present
City and County of San Francisco December 2014 - February 2015
Bank of the West July 2013 - July 2014
Year Up March 2013 - July 2013
Skills
Help Desk Support, Troubleshooting, Networking, Windows XP, SharePoint, Technical Support, Information Technology, Windows 7, XP, Computer Hardware, Active Directory, Windows, VMware, Operating Systems, IT Service Management, Software Installation, Virtualization, Minute Taking, Microsoft Office, Indexed Annuities, Life Insurance, 401k Rollovers, Fixed Annuities, Team Building, Relationship Building, Client Rapport, Sales Presentations, Direct Sales, Sales, Cold Calling, Term Life Insurance, Universal Life, Qualifying Prospects, Sales Prospecting, Recruiting, People Skills
Education
City College of San Francisco 2013 — 2013
Information Technology
Oakland Unity High School 2009 — 2010
High School Diploma
Year Up June 2015 - Present
UCSF July 2015 - Present
UCSF May 2015 - July 2015
Year Up April 2014 - June 2015
Alameda County Employees' Retirement Association November 2012 - April 2015
Year Up December 2013 - April 2014
Year Up June 2013 - December 2013
Year Up September 2011 - August 2012
LinkedIn February 2012 - July 2012
Macy's June 2011 - February 2012
Skills
Leadership, Salesforce.com, Access, Microsoft Office, Networking, Windows 7, Public Speaking, Social Networking, Customer Service, Troubleshooting, Management, Software Documentation, Google Docs, Teamwork, Outlook, Computer Hardware, Microsoft Office 2007, Project Management, Data Entry, PowerPoint, Social Media, Data Analysis, Team Leadership, Lotus Notes, Time Management, Microsoft Excel, Fundraising, CRM, Mobile Devices, Technical Support, Windows, Digital Imaging, Printers, Prezi, Visio, Sales, Customer Satisfaction, XP, Start-ups, Volunteer Management, Note Taking, Inventory Management, Project Planning, Organization &..., Multitasking Skills, Ticketing Systems, Hoovers, Guidestar, Software, Critical Thinking
Education
City College of San Francisco 2011 — 2013
Business Administration, Management and Operations
Year Up Bay Area 2011 — 2012
Computer Network Information Techonology
Canada Community College 2009 — 2010
General Education, Business Administration and Management, General, 2.8
Carlmont High School 2005 — 2009
High School Diploma, General Education, 2.0+ GPA
JPMorgan Chase February 2012 - July 2012
Year Up September 2011 - July 2012
Rust College November 2010 - May 2011
Skills
Customer Service, Teamwork, Public Speaking, PowerPoint, Microsoft Office, Time Management, Community Outreach, Outlook, Leadership, Nonprofits, Data Entry, Social Networking, Fundraising, Access, Microsoft Word, Social Media, Windows 7, Event Planning, Computer Repair, Budgets, Microsoft Excel, Project Management, Critical Thinking, Research, Troubleshooting, Windows, Non-profits, Computer Hardware, Customer Satisfaction, Organizational Design
Education
City Colleges of Chicago-Harold Washington College
Associate’s Degree, Liberal Arts and Sciences/Liberal Studies
Rust College 2009 — 2011
Mass Communication/Media Studies
Chicago State University
Groupon March 2015 - Present
Dev Bootcamp September 2013 - March 2015
Year Up December 2012 - September 2013
JPMorgan Chase January 2012 - July 2012
Year Up September 2011 - July 2012
Viveharambee Non-profit organization December 2011 - June 2012
Harris Funereal Home January 2010 - July 2010
Skills
Customer Service, Non-profits, Public Speaking, Fundraising, Microsoft Office, Community Outreach, Outlook, Microsoft Excel, PowerPoint, Event Planning, Data Entry, Microsoft Word, Research, Troubleshooting, Teamwork, Photoshop, Social Media, Social Networking, Program Management, Networking, Critical Thinking, Blogging, Windows 7, Creative Writing, System Administration, Sales, Nonprofits, Team Leadership, Public Relations, Coaching, Leadership Development, Editing, Staff Development, Lotus Notes, Volunteer Management, Training, Teaching, Social Media Marketing, Spanish, Facebook, Team Building, Event Management, Leadership, Windows, Strategic Planning, Time Management, Social Entrepreneurship, Google Docs, Program Development, Customer Satisfaction
Education
City College of San Francisco 2011 — 2012
Hospitality Administration/Management/ CNIT 101, 102, 103, 105
University of Houston 2010 — 2011
Political Science
salesforce.com June 2013 - Present
salesforce.com July 2012 - June 2013
Year Up March 2012 - January 2013
Skills
Salesforce.com, HTML, Salesforce.com..., MySQL, Microsoft Office, Apache, Linux, Leadership, Technical Support, Entrepreneurship, Program Management, Public Speaking
Education
City College of San Francisco 2012 — 2013
Computer and Information Sciences and Support Services
Year Up 2012 — 2013
Computer Network Information Science
Solano Community College 2009 — 2012
Computer Science
United Nations May 2015 - Present
Columbia University February 2014 - Present
United Nations January 2015 - March 2015
Year Up June 2014 - December 2014
PwC August 2011 - August 2013
Ogilvy & Mather March 2010 - March 2011
Hill+Knowlton Strategies May 2010 - June 2010
AIESEC Nigeria January 2010 - February 2010
New Oriental Education & Technology Group June 2009 - August 2009
Skills
Management Consulting, Analysis, Microsoft Office, Organizational..., Leadership, Change Management, Training, Microsoft Excel, Customer Service, Business Planning, Strategic Consulting, Strategy, Employee Training, Budgets, Corporate Communications, Data Analysis, Program Management, Research, Project Management, Public Speaking, Management, Team Leadership, Customer Relations, Talent Management, HTML5, SQL, Dreamweaver, WordPress, Drupal
Education
Columbia University in the City of New York 2013 — 2015
Master's Degree, Adult Learning and Leadership, Organization and Leadership, 3.9/4.0
Capital Normal University 2007 — 2011
Bachelor’s Degree, Public Administration, 3.7/4.0
if(we) August 2014 - Present
New Relic, Inc. June 2014 - August 2014
Walmart eCommerce August 2013 - June 2014
Washington Hospital Healthcare System June 2013 - July 2013
Solazyme, Inc. January 2013 - May 2013
Silver Tail Systems October 2012 - November 2012
Contra Costa County July 2012 - August 2012
Zynga February 2012 - July 2012
Year Up September 2011 - July 2012
Skills
Microsoft Office, Excel, Word, PowerPoint, Outlook, Hardware Installation, Software Installation, Windows 7, Casper, JIRA, Mac OS X, Printers, Microsoft Excel, Microsoft Office 2007, System Deployment, XP, iPhone, Customer Service, Technical Support, Windows, Computer Repair, Desktop Computers, iOS, Troubleshooting, Blackberry, OS X, Networking, Software Documentation, Information Technology, DNS, SharePoint, Active Directory, DHCP, Computer Hardware, Hardware, Operating Systems, System Administration, Windows Vista, Visio, Access, Laptops, Remote Desktop, Microsoft Word, Help Desk Support, Windows Server, Training, Testing, Mac, Facebook, Program Management
Education
City College of San Francisco 2012 — 2017
A.S, Computer Networking and Information Technology
City College of San Francisco 2012 — 2017
Harvard Pilgrim Health Care May 2015 - Present
Harvard Pilgrim Health Care May 2015 - Present
YMCA Training, Inc. March 2015 - May 2015
Pinkberry Ventures, Inc April 2013 - August 2014
Cerebral Palsy of Massachusetts March 2011 - August 2011
Year Up March 2010 - February 2011
Shire Human Genetic Therapies August 2010 - January 2011
Skills
Management, Training, Microsoft Office, Leadership, Teamwork, Time Management, Customer Service
Education
Cambridge College 2010 — 2011
Bachelor of Science, Business Management
Grafton Career Academy 2009 — 2009
a Certificate, Hospitality/ Culinary Arts
salesforce.com July 2012 - Present
Year Up March 2012 - Present
Wal-mart August 2010 - May 2012
Youth Group January 2006 - July 2008
CCISCO January 2006 - July 2008
Skills
Customer Service, Networking, Money Management, Organization, Time Management, Microsoft Excel, Microsoft Word, Visio, microsoft outlook, Microsoft Office, Oracle SQL, Outlook
Education
Year Up 2012 — 2013
City College of San Francisco
City College of San Francisco
Year Up March 2015 - August 2015
Allied Barton Securtiy July 2011 - June 2014
New Balance June 2010 - June 2011
Dot Art September 2004 - September 2008
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Outlook, Public Speaking, Photoshop, Teaching, Strategic Planning, Photography, Windows 7, Budgets, Graphic Design, Drawing, Acrylic Painting, Windows XP, Leadership, Sales, Research, Social Media, Training, Customer Satisfaction, Artistic Abilities
Education
Cambridge College 2015 — 2016
Bussiness Essentials, Customer Service, Business Communications, Computer Information Technology
Latham & Watkins March 2011 - Present
Year Up 2003 - Present
WilmerHale September 1996 - March 2011
Robinson & Cole LLP September 1994 - September 1996
Skills
Mergers, Intellectual Property, Corporate Governance, Venture Capital, IPO, Mergers & Acquisitions, Legal Advice, Licensing, Private Equity, Joint Ventures, Due Diligence, Corporate Law, Securities Regulation
Education
Carnegie Mellon University
BS
Carnegie Mellon University - Tepper School of Business
MBA
New York University School of Law
JD
Google December 2014 - Present
TradePulse April 2014 - August 2014
Responsys August 2013 - January 2014
Year Up March 2013 - January 2014
Skills
Computer Hardware, Time Management, Microsoft Office, Windows Vista, Windows XP, Access, Staff Development, Windows, Teaching, Teamwork, Troubleshooting, Restaurants, Outlook, Quality Assurance, HTML, Project Management, Data Mining, Desktop Computers, Data Analysis, Help Desk Support, Databases, IT Hardware Support, MS Office, CSS, JavaScript, Professional Phone..., Communication Skills, Business Communications, Process Documentation, Technical Documentation, Document Review, Document Drafting, Google Docs, Technical Data Analysis, Microsoft SQL Server, Data Validation, SQL Server Management...
Education
City College of San Francisco 2013 — 2014
Certificate in Technical Training, Computer Networking and Information Technology
Devry University, Fremont CA 2010 — 2010
Certification, Networking Computers, B+
Valley High School 2009 — 2010
General Education
Year Up March 2015 - April 2015
Hebrew SeniorLife August 2014 - February 2015
Year Up 2015 - 2015
Ruth's Chris Steak House February 2012 - September 2013
Aramark April 2011 - September 2011
Skills
Computer Hardware, Microsoft Office, Mobile Internet, Windows 7, Office 365, Customer Service, Time Management, Retail, Hospitals, Public Speaking, Access, Microsoft Word
Education
Cambridge College 2015 — 2016
University of Massachusetts Boston 2009 — 2011
Liberal Arts and Sciences/Liberal Studies
West Roxbury High School
Robert Half Technology January 2014 - Present
Year Up September 2013 - July 2014
S and S Supplies and Solutions October 2012 - August 2013
Skills
Troubleshooting, Business Communications, Commercial Moving, Sales Order Processing, Data Entry, Network Technology, Customer Service, Time Management, Technical Support, Management, Active Directory, Outlook
Education
Year Up 2013 — 2014
Information Technology, Business and Technology
Chabot College
Information Technology, Computer Science Engineering
Marin City Community Services District June 2008 - Present
Face The World Global Education Group February 2014 - June 2014
Marin General Hospital July 2013 - January 2014
Year Up 2013 - 2014
Year Up 2013 - 2014
Year Up 2013 - 2014
Dish Network November 2010 - January 2011
Skills
Computer Hardware, Administrative Work, Troubleshooting, Microsoft Office, Operating Systems, Software Installation, Customer Service, Sales, Leadership, Nonprofits, Social Networking, Youth Development, Windows, Windows 7, Help Desk Support, Hardware, PowerPoint, Microsoft Excel, Microsoft Word, Time Management
Education
City College of San Francisco 2013 — 2014
Certificate, Fundamentals of Technical Support
Year Up Bay Area 2013 — 2014
Certificate, Fundamentals of Technical Support
Prairie View A&M University 2008 — 2010
Pre-Nursing Studies
Texas Southern University 2007 — 2008
Pre-Nursing Studies
State Street July 2015 - Present
Year Up March 2015 - Present
Monicas Mercado July 2014 - February 2015
The TJX Companies, Inc. October 2012 - September 2014
Citizens Bank July 2012 - August 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Training, Time Management, Teamwork, Social Media, Sales, Research, Public Speaking, Outlook, Leadership, Event Planning, Data Entry, Customer Service, Communication
Education
Cambridge College 2015 — 2016
Financial Operations
Madison Park Technical Vocational High School 2008 — 2012
Whittier Street Health Center January 2014 - Present
Whittier Street Health Center July 2013 - January 2014
Massachusetts General Hospital 2013 - 2013
Year Up 2012 - 2013
Year Up 2012 - 2013
Skills
Troubleshooting, Technical Support, Help Desk Support, Windows 7, Information Technology, Customer Service, Databases, Microsoft Office, Computer Hardware, Windows XP, Operating Systems, HTML, C++, SQL, JavaScript, Java, Microsoft Excel, Windows, VMware, C, C#, MySQL, PHP, OS X, Web Applications, Active Directory
Education
Cambridge College 2012 — 2013
Year Up 2012 — 2013
Information Technology
Bridgewater Raynham High School 2005 — 2009
Year Up March 2015 - Present
FedEx Ground May 2014 - May 2014
Stop & Shop March 2014 - April 2014
Ruby Tuesday October 2013 - December 2013
Skills
Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Public Speaking, Research, Teamwork, Social Media, Event Planning, Troubleshooting, Computer Hardware, Windows, Outlook, Time Management
Education
Cambridge College 2015 — 2016
Dunellen Highschool 2009 — 2013
Highschool Diploma
Year Up September 2001 - Present
Cambridge College September 2000 - Present
Worcester Public Schools October 1993 - September 2010
The Family Center November 1991 - October 2005
Skills
Public Speaking, Psychotherapy, Workshop Facilitation, Microsoft Office, Higher Education, Instructional Design, Organizational..., Psychology, Event Planning, Student Development, Grants, Nonprofits, Community Outreach, Staff Development, Adult Education, Teaching, Coaching, Career Counseling, Program Development, Editing, Curriculum Design, Grant Writing, Volunteer Management, Curriculum Development, Leadership Development, Mental Health, Training, Research, Educational Leadership, Fundraising, Conflict Resolution, Program Evaluation, Student Affairs
Education
Cambridge College 1990 — 1992
M.Ed. of Psychology, Educational Psychology
General Assembly April 2015 - July 2015
LinkedIn July 2014 - April 2015
LinkedIn January 2014 - July 2014
Year Up August 2013 - July 2014
Skills
Teamwork, CSS, JavaScript, Web Development, HTML5, Node.js, MongoDB, Bootstrap, Ruby on Rails
Education
General Assembly 2015 — 2015
Full stack web dev student
City College of San Francisco 2011 — 2013
Year Up March 2014 - August 2014
City College of San Francisco August 2013 - December 2013
Skills
Information Technology, Troubleshooting, Web Development, Engaging Public Speaker, Networking, Mac, Project Management, Web Design, SEO, Teamwork, Entrepreneurship, Linux, Computer Hardware..., Technical Support, Start-ups, Workflow Optimization, User Experience Design, User Interface Design, Node.js
Education
University of California, Berkeley
Bachelor of Arts (B.A.)
City College of San Francisco 2012 — 2015
Dual Degree, Associate of Arts and Sciences (A.A.S.), 3.9/4.0
James Logan Highschool 2008 — 2012
Highschool Diploma
Sutter Health September 2012 - January 2013
Year Up September 2011 - August 2012
Sutter Health February 2012 - July 2012
PC Help August 2010 - September 2011
Bay Point Health Care Center August 2009 - March 2010
Skills
Windows 7, Windows Vista, Safari & Google Chrome, Imaging computers, Mobile devices(IOS &..., Windows XP Professional, Using bios Setup UEFI, Replace/Install hard..., Setting up printer..., Setting up network..., RAM Installation, Replace/Install optical..., Excellent communication, Problem-solving, Troubleshooting Hardware, Diagnose memory leaks, Collecting system..., Email etiquette, Xbox 360, Communication, Mobile Devices, Troubleshooting, Diagnose, Android, iOS, Digital Imaging, Software Installation, XP, Epic Systems, EHR, Active Directory, Computer Hardware, Access, Operating Systems, Software Documentation, Hardware, Help Desk Support, Lotus Notes, Windows, Wireless Networking, Computer Repair, Blackberry, Microsoft Exchange, Technical Support, OS X, Information Technology, Remote Desktop, Outlook, Laptops, Networking
Education
City College of San Francisco 2013 — 2015
Certificate In Network Fundamentals, Information Technology
City College of San Francisco 2013 — 2015
Certificate In Network Security, Information Technology
City College of San Francisco 2011 — 2012
Certificate in the Fundamentals of Technical Support, Information Technology
LinkedIn July 2014 - Present
LinkedIn January 2014 - July 2014
Year Up September 2013 - July 2014
Shirtique Pro Shop February 2012 - January 2014
Bon Appétit Management Company November 2010 - August 2011
Skills
JIRA, Mobile Device Management, Ticketing, Computer Hardware, Windows, Microsoft Excel, Microsoft Office, Outlook, Troubleshooting, Mobile Devices, Teamwork, Customer Service, Microsoft Word, PowerPoint, Printers, Build system units, Virtualization, Public Speaking
Education
Year Up 2013 — 2014
Cañada College 2013 — 2014
College of San Mateo 2010 — 2012
Electronic Arts (EA) February 2015 - Present
salesforce.com January 2014 - July 2014
Year Up September 2013 - January 2014
Contemporary Services Corporation June 2012 - September 2013
Ike's Place February 2012 - June 2012
HEB August 2011 - December 2011
Texas Southern University August 2009 - May 2011
Manpower/Transcontinental June 2010 - September 2010
Lazaro Law Group June 2010 - August 2010
Skills
Microsoft Office, Java, PowerPoint, Customer Service, Windows, Training, Microsoft Word, Microsoft Excel, Access, Teamwork, HTML, Windows 7, Computer Hardware, Research, Outlook, Troubleshooting, Security, Public Speaking, Photoshop
Education
Laney College 2012 — 2014
Associate's degree, Business Administration and Management, General
Chabot College 2013 — 2013
Texas Southern University 2009 — 2011
Kaiser Permanente IT January 2013 - Present
The Melt November 2012 - Present
Year Up 2012 - 2013
Fry's Electronics February 2010 - September 2012
Skills
Virtualize an OS, 2010 Microsoft Office..., Install/ uninstalling..., Imaging, Troubleshooting Software, Adding/ removing, Replace Hard Drive, Assemble/ disassemble..., Troubleshooting Hardware
Education
City College of San Francisco 2012 — 2013
Bank of America July 2012 - Present
Year Up 2012 - 2012
Skills
Microsoft Office, Public Speaking, Microsoft Excel, PowerPoint, Windows, Microsoft Word, Networking, Windows 7
Education
City College of San Francisco 2006 — 2012
Healthcare July 2014 - Present
Harvard Business School Executive Education February 2014 - July 2014
Harvard Business School Executive Education July 2013 - January 2014
Year Up March 2013 - January 2014
RoxComp November 2011 - January 2013
Skills
Marketing, Community Outreach, Public Speaking, Management, Analysis, Microsoft Office, Staff Development, Data Analysis, SharePoint, Microsoft Word, PowerPoint, Outlook, Healthcare, Microsoft Excel, Invoice Processing, Web Content Management, Data Management, Appointment Scheduling, Inventory Management, Purchase Orders, Marketing Research
Education
Cambridge College 2014 — 2016
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Year Up, Inc 2013 — 2014
Finance and Financial Management Services
New Balance September 2015 - Present
New Life Ent November 2010 - Present
Pfizer July 2014 - September 2015
Pfizer October 2012 - July 2014
Massachusetts General Hospital May 2010 - July 2014
Shire Pharmaceuticals March 2012 - July 2012
General Grocery May 2010 - October 2011
Shire HGT January 2011 - August 2011
Year Up September 2010 - August 2011
Skills
Multilingual, Excellent computer..., Self Starter, Outlook, Goal Oriented, Adaptation, SharePoint, English, Troubleshooting, Time Management, Management, Technical Support, Event Management, Access, Microsoft Office, Computer Hardware, Event Planning, Microsoft Excel, Customer Service, Microsoft Word, Public Speaking, PowerPoint, Leadership
Education
Cambridge College 2010 — 2014
Bachelor of Science, Business Management/Information Technology
East Boston High School 2003 — 2005
Diploma, N/A
Google March 2014 - Present
LinkedIn February 2013 - July 2013
Year Up August 2012 - July 2013
Skills
Mac OS X, Final Cut Pro, Microsoft Office, Computer Hardware, Python, Linux, Troubleshooting, Windows 7, Customer Service, Agile Project Management, Scrum, LAMP, OS X, JAMF, LANDesk, Project Management, Windows, Operating Systems, Technical Support, Software Installation, Hardware, Networking, Laptops, MySQL
Education
City College of San Francisco
Information Technology
Achievement First June 2012 - Present
Year Up 2009 - June 2012
La Cima Elementary Charter School 2008 - 2008
The Princeton Review 2007 - 2008
Platform Learning 2005 - 2007
Skills
Leadership, Management, Training, Staff Development, Public Speaking, Nonprofits, Community Outreach, Higher Education, Program Development, Program Management, Organizational..., Human Resources, Microsoft Office, Teaching, Analysis, Team Building, Psychology, Research, Leadership Development, Grant Writing, Curriculum Design, Non-profits, Time Management
Education
Carlos Albizu University - Miami Campus 2003 — 2005
Masters of Science, Industial Organizational Development Psychology
Loyola University New Orleans 1995 — 2000
Bachelor of Arts (B.A.), Psychology
Atlanta Technical College Coach January 2009 - Present
Year Up September 2007 - August 2012
Delta Jr. College June 1996 - September 2000
Skills
Microsoft Office, Databases, Healthcare, Web Development, Organizational..., Community Outreach, Public Speaking, Social Media, Nonprofits
Education
Walden University 2009 — 2012
Doctor of Education (Ed.D.)
Cambridge College 2002 — 2004
Southern University, Marketing./Psychology
Gilead Sciences March 2014 - Present
Charles Schwab August 2013 - January 2014
Year Up March 2013 - January 2014
Best Buy February 2008 - July 2012
Education
Skyline College 2011 — 2012
Expression College for Digital Arts 2009 — 2011
City College of San Francisco 2007 — 2008
University of the Potomac May 2014 - Present
Wearable Art & Jewelry by Angela February 2008 - Present
Living Life...Boomer Style Magazine March 2008 - Present
Westwood College January 2013 - December 2013
Westwood College January 2011 - December 2012
Year Up March 2009 - December 2009
SiTEL July 2007 - August 2007
Keller Graduate School of Management 2006 - 2007
Chatham University 1999 - 2000
Skills
Film Production, Editing, Film, Public Speaking, Networking, Creative Direction, Research, Entertainment, Event Management, Microsoft Office, Music, Databases, Software, Training, Art, Graphic Design, Copywriting, Photography, Hardware, Troubleshooting, Windows, Customer Service, Higher Education, Teaching, Event Planning, Social Networking, Mac, Adobe Creative Suite, Blogging, Web Design, Social Media, Photoshop, WordPress, Facebook, Illustrator, OS X, Dreamweaver, Creative Writing, Video Editing, Newsletters, Digital Photography, Social Media Marketing, Public Relations, InDesign, Content Management, Copy Editing, Press Releases, Computer Forensics
Education
Keller Graduate School of Management 2004 — 2007
Masters, Information Systems Management
Chatham University 1999 — 2000
BA, Management Information Sciences
Milestone Technologies, Inc. April 2015 - Present
Milestone Technologies, Inc. September 2014 - April 2015
Bank of the West January 2014 - September 2014
Year Up September 2013 - July 2014
Wendy's October 2011 - October 2013
Vector Marketing August 2011 - October 2011
Project Eat September 2007 - May 2011
Skills
Google Play, Order Management, Nexus, Technical Support, Troubleshooting, Time Management, Help Desk Support, Project Coordination, Customer Oriented, Customer Service, Training, Public Speaking, Customer Support, Customer Satisfaction, Remote Desktop, Software Installation, Hard Drives, Office 2010, Software, RAM, Windows 7, Volunteering, Non-profit Volunteer, Outlook, Peripherals, Team Leadership, TeamViewer, Screencasting, Windows 8, Facebook, Laptops, Computer Hardware, Printers, Desktop Computers, Computer Repair, Computer Maintenance, VPN, Windows, Windows XP, Hardware Installation, Operating Systems, iPad, Firefox, Critical Thinking, Microsoft Office, PowerPoint, Networking, Microsoft Word, Teamwork, Microsoft Excel
Education
Foothill College 2013 — 2014
Certificate of completion , Computer Networking and Information Technology, A
Year Up Bay Area 2013 — 2014
Certificate of completion, Technical and Professional Skills
Chabot College 2011 — 2013
Psychology
Tennyson High School 2008 — 2011
High School Diploma
Wellington Management July 2015 - Present
Year Up 2015 - Present
Swissport September 2014 - Present
Huntleigh Usa November 2013 - Present
Byn Graphics/ StarsApparel.com 2012 - Present
Volt Workforce Solutions November 2014 - February 2015
Skills
Customer Service, Microsoft Excel, Microsoft Word, Teamwork, Microsoft Office, Leadership, PowerPoint, Business Communications, Financial Management, Time Management, Project+, Management, Team Leadership, Communication, Public Speaking, Research, Social Media, Outlook
Education
Cambridge College 2015 — 2016
Accounting and Finance
Revere High School 2011 — 2012
High School Diploma
Northeast Metro Vocational Tech 2008 — 2011
High School, Plumbing
KIPP Baltimore June 2010 - Present
Year Up August 2010 - January 2011
KIPP Baltimore August 2007 - May 2009
Education
Carleton College 1991 — 1995
Partners Healthcare July 2008 - Present
Champs Sports November 2005 - July 2008
Year Up 2008 - 2008
Education
Cambridge College
NA, Information Technology
North Shore Community College
N/A, Business Management
Le Cordon Bleu College of Culinary Arts, Boston January 2015 - Present
EnerNOC June 2012 - June 2015
Year Up June 2011 - July 2012
Litl, LLC August 2010 - January 2011
Year Up 2010 - 2011
Sears Roebuck & Co August 2009 - February 2010
AMC Theaters August 2007 - November 2008
Skills
Troubleshooting, Linux, Operating Systems, Quality Assurance, Testing, Hardware, Customer Service, Computer Repair, Windows 7, Technical Support, Computer Hardware, XP, HTML, SharePoint, Help Desk Support, Active Directory, System Administration, Access, Windows, Software Documentation, Network Administration, Networking, Microsoft Exchange, Windows Server, OS X, Visio, Norton Ghost, Laptops, Windows Vista, Software Installation, Citrix, Information Technology, VPN, VMware, Microsoft Office, PowerPoint, Printers
Education
The New England Institute of Art 2013 — 2015
Bachelor's degree, Digital Film and Video Production
Year Up 2010 — 2011
Technical Certificate, Information Technology
Cambridge College 2009 — 2010
Year Up February 2014 - Present
Splunk July 2013 - January 2014
City College of San Francisco January 2012 - May 2012
Best Buy June 2011 - December 2011
City College of San Francisco January 2008 - May 2010
Skills
Classroom Management, Curriculum Design, Lesson Planning, Educational Technology, Learning Management..., Leadership, Research, Public Speaking, Tutoring, Teaching, OS X, Windows, Social Media, Operating Systems, Microsoft Office, Computer Hardware, Customer Service, Troubleshooting, PowerPoint, System Administration, Linux, DNS, Python, Agile Methodologies, Virtualization, Vim, Git, Kanban, Critical Thinking
Education
San Francisco State University
Bachelor of Arts (B.A.), Linguistics
Year Up 2013 — 2014
Information Technology
City College of San Francisco 2007 — 2009
Associate in Arts (A.A.), Arts and Humanities
Starwood Hotels & Resorts Worldwide, Inc. February 2015 - Present
Citizens Bank August 2012 - April 2014
City Sports Chestnut Hill September 2008 - August 2012
City Sports October 2008 - September 2010
Fidelity Investments January 2010 - July 2010
Year Up 2009 - 2010
Skills
Customer Service, Data Entry, Microsoft Office, Leadership, Social Media, Training, Research, Event Planning, Event Management, Management, Non-profits, Teaching
Education
New England College of Business and Finance 2014 — 2016
Bachelor's Degree, Business Administration and Management, General
Cambridge College 2009 — 2010
IT Cerfication, Information Technology, Year Up Inc.
high school 2005 — 2009
NCPHS April 2015 - Present
Riverbed Technology December 2014 - March 2015
Annie's Inc. October 2014 - December 2014
Wells Fargo April 2013 - May 2014
Morrison & Foerster LLP November 2012 - March 2013
Robert Half Technology August 2012 - November 2012
Wells Fargo August 2010 - July 2012
Year Up March 2010 - March 2011
Skills
XP, Technical Support, Time Management, Troubleshooting, Computer Repair, Help Desk Support, Windows 7, Active Directory, Microsoft Exchange, Microsoft Office, Antivirus, Customer Service, Computer Hardware, Windows, PowerPoint, Microsoft Excel, Networking, Information Technology, System Administration, Operating Systems, Software Installation, Microsoft Word, Teamwork, Social Media, Hardware, Outlook, Windows XP, Software Documentation, OS X, Laptops, Remote Desktop
Education
University of Phoenix
Information Systems Security
City College of San Francisco 2010 — 2011
Laney College 2005 — 2007
Harvard University August 2011 - Present
Year Up March 2011 - Present
Rent a Center August 2009 - December 2009
American Red Cross September 2008 - December 2008
Whittier Street Health Center September 2003 - September 2005
Skills
Fluent in Spanish and..., Great Communication..., Self Driven, Customer Service, English, PowerPoint, Word, Outlook
Education
Cambridge College 2011 — 2015
Year Up, Inc 2011 — 2012
New Mission High School 2005 — 2007
High School Diploma
Cambridge College
Bachelors of Science, Business Management
Year Up March 2011 - Present
Trotter Park Peace Program July 2008 - September 2010
The Boston Food Bank November 2009 - December 2009
Sunrise Summer Camp July 2009 - August 2009
Cradles for Crayons January 2009 - February 2009
Trotter Park Peace Program January 2007 - January 2009
Sunrise Summer camp July 2008 - August 2008
Education
Cambridge College 2011 — 2012
Year Up, Inc
Technical Certificate; B.S, Information Technology; Business Management
American Red Cross August 2012 - Present
eBay August 2011 - Present
Year Up March 2011 - Present
Year Up March 2011 - Present
Victoria's Secret October 2010 - 2011
Education
City College of San Francisco
Boston Children's Hospital August 2009 - Present
Year Up September 2008 - August 2009
First NLC Financial Services March 2007 - May 2008
Computershare Fund Services July 2006 - March 2007
Skills
System Administration, Customer Service, Microsoft Office, Technical Support, Active Directory, Public Speaking, Windows & Mac operating..., Microsoft Exchange, Remedy Ticketing System, Training, Research, PowerPoint, Leadership
Education
University of Massachusetts Boston 2013 — 2015
Information Technology
Cambridge College 2008 — 2009
Business Administration and Management, General
Fenway High School
Beth Israel Deaconess Medical Center February 2015 - Present
KNF&T Staffing Resources September 2014 - January 2015
Unit Secretary Intern June 2014 - September 2014
A October 2013 - February 2014
SNI Companies / Technology April 2013 - September 2013
John Hancock Life Insurance Company (U.S.A.) August 2012 - January 2013
Year Up 2012 - 2013
Brookstone October 2011 - March 2012
Piercing Pagoda July 2011 - October 2011
Godiva Chocolatier July 2010 - June 2011
Skills
Ability to think..., Seasoned professional..., Customer Service, Cashiering, Retail, Visual Merchandising, Retail Sales, Merchandising, Loss Prevention, PowerPoint, Microsoft Word, Microsoft Excel, Inventory Management, Finance, Microsoft Office
Education
Cambridge College 2012 — 2013
Year Up, Inc 2012 — 2013
B.S, Business Management
Cambridge Rindge and Latin 2004 — 2007
Diploma
Network Health June 2012 - Present
Year Up 2012 - 2012
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Customer Service, Outlook, Public Speaking, Microsoft Word, Windows, Troubleshooting
Education
Cambridge College 2012 — 2013
Bachelor of Science (B.S.), Management Studies
Year Up Boston 2012 — 2013
Computer Technician Certification, Information Technology
Everettt High School 2008 — 2011
High School Diploma
Year Up September 2012 - Present
WDS March 2011 - January 2012
Toys R Us Express September 2010 - January 2011
Density Boutique December 2008 - May 2009
Cars Dawydiak June 2008 - August 2008
Skills
Public Speaking, Non-profits, Community Outreach, PowerPoint, Microsoft Office, Fundraising, Research, Microsoft Word, Event Planning, Microsoft Excel, Youth Development, Social Media, Teamwork, Customer Service, Program Development, Editing, Grant Writing, Spanish, Outlook
Education
City College of San Francisco
metropolitan arts and tech highschool
Year Up March 2012 - Present
Education
Cambridge College 2012 — 2013
State Street January 2015 - Present
Victorinox Swiss Army November 2014 - Present
Year Up September 2014 - Present
Boston Public Health Commission November 2013 - August 2014
Bed Bath & Beyond May 2013 - September 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Publisher, Leopard, Snow Leopard, Communication, Customer Service, Finance, PowerPoint
Education
Cambridge College 2014 — 2018
Science and Business Managment
Massachusetts Bay Community College
Year Up 2014 - 2014
Education
Cambridge College 2014 — 2015
Business Management, Information Technology
Year Up 2014 — 2015
Year Up 2014 — 2015
Cambridge Rindge & Latin School 2005 — 2009
High School, General Studies